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SJN6 DVR Manual
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1. 2 Mounting Bracket not provided 3 Screws with matching anchor screws not provided 4 Power drill not provided 1 Choose a location Find a suitable location to mount your IP camera 2 Mark screw locations Using a pencil and the holes in the mounting bracket as a guide mark three holes against the wall where you wish to mount the camera 3 Drill holes With a drill bit slightly smaller than the green plastic anchor screw drill a 1 deep hole in each of the three marked locations 4 Insert anchor screws Place the anchor with the closed end evenly into the hole Gently tap the open end until the anchor is almost flush with the wall 5 Attach the camera to the mounting bracket if applicable Fasten your camera to the mounting bracket using either the hole found on the top or bottom of the camera Rotate until the camera is securely attached to the mounting bracket 6 Mount the camera to the wall Align your mounting bracket with the anchors and slowly screw the bracket onto the wall with the 3 screws provided 7 Adjust the camera position To adjust the camera position loosen the nob on the bracket by turning it counterclockwise and adjust the camera accordingly When the desired camera position is achieved tighten the nob by turning it clockwise First time Setup 3 10 _ nnn F i Power on your DVR and double click anywhere on the screen On the login screen a Startup Wizard will appear to help you quickly
2. Holding the hard drive and the DVR gently turn it over and line up the holes on the hard drive with the holes on the DVR Using a Phillips screwdriver screw the provided screws into the holes 3 3 First time Setup 5 Slide the DVR panel back on and locate the 5 black Phillips screws found in kit Apply the screw in the one hole on the back panel and the two holes on each of the sides Both sides First time Setup 3 4 6 When you power on your system you will see a popup asking you to format your HDD Press OK and wait 5 10 minutes NOTE If you do not see this popup please manually format your HDD by going to the Disk Drive Info page for more instructions please refer to 4 1 Main Menu Detailed 7 The system will begin formatting the HDD and will automatically reboot once the formatting is complete Connecting your DVR ee Connection Diagram A0 CAMERA Oa Power Supply 1 Connect your analog cameras directly to the system with the correct cables as shown For detailed instruction please refer to 3 2 Camera Installation 2 Connect your display to the appropriate display input For detailed instruction please refer to 3 1 DVR Installation Connecting the Display 3 Connect your system to a nearby power outlet with the provided power adapter as shown 4 Connect your USB mouse to the corresponding input as shown 5 Connect your DVR system to
3. DVR Installation Connecting an External Alarm d Alarm Duration will adjust how long both the buzzer and the alarm output will sound after motion is detected Using the DVR ra Contro l When on the home screen you can access the DVR s camera controls by double click ing on the desired channel feed and a blue menu will appear as shown The icons rep resent the six control features mute image setting zoom snapshot playback and PTZ 4 20 Image Setting This will adjust the image settings of the camera from the DVR NOTE This will affect everyone connected to the DVR on ge Change the image orientation lip will flip the image vertically Mirror will flip the image horizontally and Flip and Mirror will apply both functions Ea Adjust the brightness settings of the camera Adjust the color saturation of the camera Adjust the contrast settings of the camera Using the DVR Zoom Selecting this will bring you into the zoom in mode Use the scroll wheel to zoom in and out and click on areas of the screen in the bottom right corner to select viewing areas Right click to exit out of the view Snapshot You can quickly capture a snapshot at any time in order to do so click once on the Snapshot button in the camera functions bar A thumbnail will appear on the bottom left of your screen Access the snapshots gallery in the quick
4. IMPORTANT When changing the settings on a channel press Save before editing another channel or exiting the page otherwise all changes will be lost Channel Name You may set a name to describe the camera feed on your DVR For example if you have set up a camera in the front yard on channel 1 you could name it Front Yard Display When selected the DVR will display the channel name on the corresponding channel Enable Auto Sequence Selecting this option will activate sequential viewing In sequential viewing the DVR will automatically cycle between certain channel feeds You may change the duration of each sequence and select which feeds to cycle through under this menu 4 8 Using the DVR Video Stream Settings Adjusts the video quality frame rate resolution and streaming bit rate Local Video Stream Network Transmission Stream Video Qualty Streaming Bit Rate Channel Choose the channel that you would like to change the settings for IMPORTANT When changing the settings on a channel press Save before editing another channel or exiting the page otherwise all changes will be lost Local Video Stream Changes the video streaming settings for devices that are connected to the DVR locally devices that are connected to the same internet connection as the DVR Network Transmission Stream Changes the video streaming settings for devices that are connected to the DVR remotely devices that are connected through 3G 4G
5. Input Select the channel of the input alarm that you would like to edit Select On to enable this alarm Type Select the type of alarm that you are using Please refer to your alarm s manual if you are unsure of this Video Loss The camera s video could be lost due to various reasons and the potential consequences could be serious Use this menu to customize system response when video is lost Please follow the following instructions to configure your DVR s response to a lost video signal 418 Using the DVR Alarm Sounding Send E mail onig Buzzer Alarm Output 1 wn Duration seco 1 Select a channel to edit Select the channel you want to edit and select On in order to activate a video loss response for that channel 2 Define how the system responds when video is lost There are four possible responses when video is lost Choose an option by selecting the box next to it a Send E mail The DVR will send an email notification The DVR comes with predefined server settings for common service providers however you may need to specify your own settings if your provider is not included Choose an email address using the specified service provider to send the email and input the corresponding password to the existing email address b Buzzer The DVR s built in buzzer will sound c Alarm Output The DVR will activate any external alarms that have been connected to the back panel see 3 1
6. O Single View This option enables you to quickly view one camera feed in full screen Click on the icon to select the camera feed to view For further live video viewing options refer to 4 1 Main Menu Detailed Video Settings Quad View Select four channels 1 4 or 5 8 to view simultaneously 8 Channel View Quickly toggle the viewing mode to eight simultaneous channel feeds 16 Channel View Quickly toggle the viewing mode to sixteen simultaneous channel feeds Playback Review and backup surveillance footage from this menu Refer to 4 2 Camera Controls for more details Screenshot Gallery View and backup saved screenshots Volume Control Quickly access the system volume controls Shutdown amp Restart Quickly select the shutdown and restart options for the DVR Logout Shutdown Logout of your current user profile or shutdown the system Administrator permission will be required to shutdown First time Setup Section 4 Using the DVR 4 1 Main Menu Detailed Use the main menu to access all of the full features of the DVR The following chapter will explain how to navigate and perform the features through the menu General Settings Use the General Settings menu to manage accounts change the date amp time view the system events log view hard disk information change PTZ settings view and upgrade your firmware and restore your device to factory settings Account Management This DVR supports
7. Samsung Phillips or LG 23 Product Introduction 2 4 Package Contents Before proceeding with any setup procedures please make sure that your package includes the following contents 16 Channel Security DVR ZMD DT SJN6 USB Mouse 12V 5A Power Adapter Quick Installation Guide Case Screws not pictured zmodo Product Introduction 2 4 2 5 Getting Familiar with your DVR Main Functions amp Features N Cad Live Remote Viewing Access your DVR remotely from anywhere in the world on your Android or iOS mobile device Intelligent Recording Mode Intelligent recording identifies surveillance footage triggered by critical events such as motion detection and alarm triggering and optimizes storage by increasing recording quality when a critical event occurs Multitasking Users can view record playback backup live view and remotely access the DVR simultaneously from multiple devices Instant Notification amp Alarm System Receive instant email alerts and push notifications with snapshots to your mobile device when motion is detected an alarm is triggered or video loss occurs Multi level Multi user management Different user privileges allow you to share video surveillance without worrying about unpermitted setting changes Product Introduction Rear Panel Connection Video input Audio output Audio Router Input a Video Output O Sea 1 G Senso
8. clamp onto the cable Give the wire a light tug to ensure that it is securely clamped 3 2 Camera Installation This DVR system is compatible with all Zmodo analog video cameras video and audio cameras and PTZ cameras and can support up to 16 cameras Your connection may vary depending on the specific camera purchased Quick guide to identifying male and female connectors Een Male connector Female connector The male connector will generally feature a protrusion that is housed in the corresponding indentation found on the female connector The protrusion in some cases can also be a pin that is housed inside of the female component First time Setup 3 8 Connecting the cameras to the DVR 1 Connect the power adapter to the outlets Connect the camera power adapter to a power outlet near the DVR In most cases you will have a 4 port power splitter cable If so connect the female end of the 4 port splitter into the male end of the power adapter Refer to la on the diagram for reference CAMERA 1b 2 Connect the cameras to the Siamese power and video cables In most cases your cameras will come with a cable with two separate connectors on each end One of the connectors is for the power and the other is for video Connect the male power and video BNC end of the cables to the female power and video BNC connectors on the camera Refer to 1b on the diagram for reference On A meo Power Suppl 3 Conne
9. connectors on the rear panel of your DVR you will see two protrusions one on each side of the connector On the male BNC end of your cable you will see two slots Line up the slots with the protrusions as shown in the picture below 2 Push the connector in and twist until the connection is secure as shown oe So 3 If you are making a video connection plug in the RCA male end of the cable to the yellow composite port on your display If you are making an audio connection plug in the RCA male end of the cable to either the white or red ports on your monitor 3 7 First time Setup Connecting an External Alarm NOTE A large portion of the installation of an alarm will vary based on the type of alarm Because of this the following instructions are not comprehensive and will have to be supplemented by specific instructions for your desired external alarms systems Please refer to our knowledge base http kb zmodo com for more information Prior to installation please locate the alarm input and output ports on the back panel of your DVR The following instructions will show you how to plug in the wires from the external system to the DVR 1 Push the orange tab on the alarm port with your finger nail or pen in order to open the spring loaded connection 2 With the orange tab pushed in insert the bare wire from your alarm about 1 8 1 4 inches into the port 3 Let go of the orange tab and the port should
10. from any location in the world for unprecedented surveillance versatility using any Android or iOS mobile device with our Zsight application installed With our revolutionary user friendly setup we have eliminated the need for complex port forwarding procedures and other networking hassles Our product servers will automatically authenticate and configure your hardware for remote viewing The following instructions will guide you through the remote viewing setup Minimum Requirements Android or iOS mobile device with wireless 3G 4G internet connection Zsight Application downloaded on your mobile device Using the DVR 4 25 S oOoOoOoqoa ee SsSsSssSsaosmaoms 94 Ma_q lt woe gt S msmamo OO SS SS oa 1 Locate the DVR information on the outer zmodo E E i Model ZP NC14 P casing of your system SKU ZP NC14 P QR Code x User admin Password 111111 MADE IN CHINA 2 Connect your mobile gt device to the same local a network as your DVR Please make sure your mobile device is connected to the internet through the same wireless router as your DVR 3 Open the Zsight app on your mobile device and create a Zsight account If this is your first time using Zsight you will need to create a new account Do so by selecting the Sign Up option If you already have an z account press Log In and enter your login information Zsight 4 Add a new device to your account
11. multiple user profiles with different permissions which allow you to share video surveillance without worrying about unpermitted tampering with the system settings playback files etc The system can support up to 16 accounts with two different account types Administrator Has full access to all features of the DVR and full permission to change all settings Operator Can only view the live video stream Managing your user accounts by simply highlighting a user account from the menu and selecting a function to perform il UserType User Email decom Operator Operator Using the DVR 41 a T Date amp Language Use this menu to change the date amp time settings and the language settings of your DVR Time Zone System Time Time Format Date Format Language NTP Enabling the Network Time Protocol NTP allows the system to automatically set the date and time of your system This requires an internet connection Language Choose a different language for your DVR system to display 4 2 Using the DVR System Log The DVR will provide notifications when certain events occur Such events could be but are not limited to a missing hard drive or hard drive failure activated motion sensors activated alarms etc Use this menu to review the system log of all event notifications Toe cs ir se e Sane a a ae veoee8 wot 01 Alam E 160801 Mot 0 Alam Be ee 18
12. must left click and release or drag to edit more regions NOTE You must press Ok after editing otherwise all changes will be lost 3 Select the motion detection area Using the motion detection grid define a motion detection area by left clicking on a square Click and drag to toggle large areas You may adjust the sensitivity of the motion detection with the Sensitivity drop down menu 4 Define how the system responds when motion is detected There are four different responses that the system can take when motion is detected NOTE The system will automatically record video when motion is detected a Alarm Sounding Buzzer The DVR s built in buzzer will sound b Snapshot The DVR will take a snapshot and send it to your mobile device and email address when configured c Alarm Output The DVR will activate any external alarms that have been connected to the back panel see 3 1 DVR Installation Connecting an External Alarm d Alarm Duration will adjust how long both the buzzer and the alarm output will sound after motion is detected NOTE The alarm will sound continuously while motion is being detected e Alarm Interval This setting defines the interval between motion detection notifications For example when set to 1 minute the DVR will send an email notification every minute when motion is detected f Send E mail The DVR will send an email notification The DVR comes with predefi
13. operating and setting up the equipment Use only the provided power adapter to power the DVR Make sure that the rear power switch is off before unplugging or plugging the DVR Do not insert any objects into the DVR case or openings Do not place heavy objects on top of the DVR Keep the DVR surfaces clean and dry Do not operate in wet or dusty environments Keep the DVR away from all fluids Operate and keep the DVR in temperatures between 14 F 122 F Do not install the DVR near any heat sources and avoid direct sunlight Make sure there is good air circulation where the DVR is installed Install the DVR in a stable environment Handle the DVR carefully and avoid collisions and strong falls Before Using this Product 1 2 1 3 Minimum Requirements Minimum requirements must be met for full and proper functionality of the DVR Compatible display with corresponding cables Please see 2 3 Compatibility for more information A wireless router with one empty port for remote viewing A physical internet connection such as Cable DSL Fiber no satellite 3G 4G hotspots or city wide wireless for remote viewing A minimum upload speed of gt 256kbps at the location of the DVR for remote viewing Android v 2 2 and up or iOS v 6 and up mobile device for remote viewing Section 2 Product Introduction 2 1 Product Overview This Zmodo DVR system is specially designed to
14. setup your DVR Please follow the on screen instructions to quickly and easily configure basic settings on your DVR Startup Guide Explained Network Time Protocol When enabled the DVR system will automatically set the date and time settings through the internet connection If you do not enable this you will need to manually input the date and time in the corresponding forms Name phone email This information is added to the default administrator account of your DVR system The home screen is the main screen of your DVR displaying the live video stream from the connected cameras There are several viewing options available locally on your DVR By default it will be set to the 16 channel view with the live video streams from all sixteen camera feeds To access the new move your cursor to the bottom of the screen using your mouse or press the menu button on your remote The quick menu includes the following options Main Menu Use the main menu to access all of the full features of the DVR Refer to 4 1 Main Menu Detailed for more information and specific instructions Hard Drive Notification This icon will only appear if a hard drive is not connected to the DVR Event Notification When your cameras have detected an event see 4 1 Main Menu Detailed Event Management a notification will appear in your quick menu Clicking on the icon will bring you to clips recorded at the time of the events BEREEBHEO
15. the updated firmware from the website on your computer 2 Place the file onto the root directory of a USB drive 3 Connect the USB drive to the USB port on your DVR 4 Go to the General Settings menu in the Main Menu and access the System Settings page 5 Select Upgrade and wait 5 10 minutes Using the DVR Help amp FAQ Zmodo offers comprehensive support for our users This page provides links to some of our resources that will help guide you to a maximal experience of our products Use a QR code scanner on your mobile device and scan the QR codes to access the websites or manually input the URL s provided Check out our comprenensive Knowledge Database for product Information recommended setings software downloads anc networking solutions at hitpifkb zmodo com LOR AO ops bitte zmodocomi Aiso check out our new Networking Tutorial located at wew 2mado cominetork a sw erac cominetwark Da You can also sean the OR Code with smart phone to download Zmodo Zsight hipa 2moda convgetssight Video Settings Display Settings The DVR offers several options to best customize the content displayed on the home screen of your DVR E Video Satina x creme one ET E e Enable Auto Sequence Interval BB EEE an View 1CH m m ms D M we View scH misch msec Mew cH ES Channel Select a channel display to customize Each channel can display a specific channel name and the current time
16. the updated firmware from the website on your computer 2 Place the file onto the root directory of a USB drive 3 Connect the USB drive to the USB port on your DVR 4 Go to the General Settings menu in the Main Menu and access the System Settings page 5 Select Upgrade and wait 5 10 minutes Using the DVR 4 29 Section 5 Support 5 1 Troubleshooting Most problems encountered are common problems and are easily correctible For your convenience please refer to the following table before calling our Zmodo Technical Support The system won t turn The cables are not connected on properly 1 Make sure that the power brick is properly connected to the wall plug by unplugging and replugging it until it fits snugly into the brick 2 Make sure that your power adapter is properly plugged into the power outlet and your DVR system The cables are connected but the system still does not receive power 1 Check your DVR front panel and check if the POWER LED indicator is on If so your monitor may be off or it may not be properly plugged into your DVR 2 If the unit is connected to the power outlet through a surge protector make sure that the surge protector is on 3 Make sure that there is power coming from the outlet by plugging in another device to the outlet If there is no power please try another outlet or power source Hard drive is not Hard drive cables may not be detected by the syst
17. to dents scratches cracks abuse defacement or damages resulting from power surges and 5 labeled with a security seal which is intact and not tampered wit The Product for Refund will be thoroughly inspected by Zmodo when received and a determination will be made whether the Inspection Criteria are met If your Product for Refund fails to satisfy the Inspection Criteria the Non conforming Product for Refund and has been shipped to Zmodo your Non conforming Product for Refund will be rejected or subject to a restocking fee of up to 15 at Zmodo s sole discretion The inspection may take up to 5 business days from the time your Product for Refund is received If the Non conforming Product for Refund is rejected by Zmodo you will be billed with the cost and fees of shipping the Non conforming Product for Refund from Zmodo back to you Refund Policy for Product Purchased from Third Party Stores or Vendors If the Zmodo product that you have purchased from the third party stores or vendors does not function to your satisfaction or does not apply to your installation please contact the third party store or vendor where the product was originally purchased for the return and refund policy All the return and refund processes related to the Zmodo products purchased from third party stores or vendors are subject to the specific policies of the third party stores or vendors Please refer to the return and refund policy of the original s
18. value Delete Presets Remove a stored preset location 4 23 Backup The system allows you to backup specific files from your machine onto an external USB drive The following instructions will show you how to find specific files on your system to backup 1 Select the channel of your recording on the right panel under Channel When you select a channel it will be highlighted in blue 2 Once a channel is selected select a month and year on the calendar The days that are highlighted in blue will have available recordings Select one of the days 3 Under Event choose which type of recording that you want to search for You can choose normal alarm triggered or motion triggered recordings only or you can choose all recordings 4 Choose the time frame that your recording will fall under For example if you are looking for a video file that was recorded at 3 00 a m you will specify the time frame 0 00 6 00 5 Press Search If your DVR has saved any recordings during this time frame they will appear in the menu 6 Select all of the videos that you would like to back up and press Back up Wait for the progress bar to complete for each video file 7 Repeat steps 1 7 for video files under different channels days events time frames etc 4 24 Using the DVR 4 3 Remote viewing Setup Remote Local View via Zsight Mobile APP 0o u g iphone ipad Remote viewing allows you to access your DVR
19. 0502 VL 05 Aam TE 180503 Mat 07 Alam en 160505 YLT Aam Bet 180807 Mot 01 Alm B 5 180807 Mot o Alam a 180508 Mot 03 Alam a vee 4 Mot 02 Alam a Asm 180518 Mot o1 Alam Series Numbers the events in sequence Type Describes the type of notification Alarm System Start Time The time when the event occurred Event Gives detailed description of the notification e g Mo Motion 02 motion captured on channel 2 alarm type of notification Disk Drive Info This menu allows you to review important HDD information format HDD s and change its settings No terface Funcion Total Space Free Space Saus o SATA Storage 931 228 228 276 Connected Hard Disk Drive Full Defines how the DVR will behave when the HDD is full When the HDD has reached its storage capacity the DVR will either stop recording or overwrite the older playback files The overwrite feature is generally recommended Refresh Update the HDD information shown on the page Total Space The total available storage space on the HDD in the DVR Free Space The amount of storage space left on the HDD in the DVR Format In order to format a drive select it from the menu and press Format The system will automatically format the HDD 44 Using the DVR PTZ Settings Channel Protocol Adaress Pari Baud Rate Stop Bik Channel Select the channel that your PTZ camera is connected to Protocol Refers to the language of communicatio
20. Once you have logged in you will enter a Device List page Tap the on the upper right hand corner to open the Add Device menu Ee i Demo anise Office Demo 1080P lt POE 4 26 Using the DVR 5 Add your DVR by scanning the QR code found in step 1 Select the Scan QR Code option as shown in the image and a QR code scanner will open Locate the QR code sticker found in step 1 point your camera at the QR code and hold it steadily until it successfully scans Device List 6 Name your device gt EZ Link Office Demo When the device has been successfully added you will be automatically prompted to name your device Choose any unique name for your device to distinguish it in your device list Device successfully detected Please name your device to add it qwertyuioop asdfghjkt zxevbame Using the DVR Device is successfully added Please name your device My New Zmode DVR oK 7 Select your system from the device list to view the live video stream Go back to the Device List section and select your device from the list Make sure that a live video stream from your DVR appears My Naw Zmodo DVR My New Zmodo DVR i Se J S a office Demo 0016H 8 Disconnect from your wireless network and access the DVR using 3G 4G Connect your mobile device to a different internet connection from your DVR 3G 4G or any other wireless connect
21. Rewind Slow play Digital Zoom Continuous Normal or Intelligent Motion Detected External Alarm Triggering 3 SATA 3 5 up to 4TB each External USB Device Network Interface Smart Phone Protocol Support Product Introduction 1RJ45 10 100M Android v 2 2 and up or iOS v 6 and up TCP IP UDP DNS DDNS SMPT UPNP DHCP HTTP P2P etc 2 2 General Application Support Remote configuration video browsing local recording local and remote playback Motion Detection Yes Alarm Notification Yes Operating System Linux based Power Supply DC 12V 5A Power consumption lt 12W without HDD Serial Interface RS 485 PTZ Control Operating Temperature 14 F to 122 F 10 C to 50 C Dimensions 15 7 W x 12 2 D x 2 28 H 400mm W x 310 mm D x 58 mm H Weight 5 77lbs without HDD Language Support 11 languages 2 3 Compatibility This DVR is compatible with all Zmodo BNC surveillance cameras Cameras can be purchased at http www cctvhotdeals com When purchasing cameras we recommend that you check under the specifications to make sure that the video output type is BNC IP Network cameras will not be compatible with this system This DVR also supports and is compatible with three different display options HDMI VGA and BNC It is compatible with all displays however some will perform better than others For HDMI displays we recommend that you use the following major brands
22. User manual 1 Before using this product 11 Understanding the manual How this manual is organized Manual Conventions 1 2 Safety Precautions 13 Minimum Requirements 2 Product Introduction 21 Product Overview 2 2 Technical Specifications DVR ZMD DT SJN6 2 3 Compatibility 24 Package Contents 2 5 Getting Familiar with your DVR Main Functions amp Features Rear Panel Mouse 3 First time Setup 31 DVR Installation HDD Installation Connecting your DVR Connecting the Display Connecting Video amp Audio using BNC cable Connecting an External Alarm 3 2 Camera Installation Connecting the cameras to the DVR Connecting a PTZ Camera Mounting the Camera 3 3 DVR First Time Startup Startup Guide Explaine 3 4 Home Screen Introduction Main Menu Hard Drive Notification Event Notification Single View Quad View 8 Channel View 16 Channel View Playback Screenshot Gallery Volume Control Logout Shutdown 4 Using the DVR 41 Main Menu Detailed General Setting Video Settings Network Settings Event Management 4 2 Camera Controls Image Setting Zoom Snapshot Playback PTZ Control 4 3 Remote viewing Setup 4 4 Updating your DVR From your Mobile Device via Zsight From your DVR via USB 5 Support ssnin 51 Troubleshooting 5 2 Warranty amp RM 5 3 Zmodo Support Se
23. ate of the cross shipment Upgrade or Exchange Procedure Zmodo is unable to exchange any Returned Product for a product of a different type unless the Returned Product satisfies all the following requirements 1 The Returned Product is returned to Zmodo for repair or replacement under the Zmodo s limited warranty and within the warranty period 2 year warranty for analog products and 3 year warranty for IP products from the invoice date 2 The Returned Product is found to be defective and irreparable by the certified Zmodo RMA technicians and 3 Products under the same model with the Returned Product are out of stock 55 Support If the Returned Product satisfies the described requirements Zmodo will offer at its sole discretion a variety of options for substitution or an upgrade product Part 3 Missing Parts Procedure For Order Shipped Directly from Zmodo s Warehouse If your ordered product arrived incomplete Zmodo may require image confirmations at our discretion before replacements for any missing part is shipped out If your order included product with a hard disk drive and a hard disk drive was not installed in the product that you received Zmodo may ask for image confirmations before exchanging the product you received with a complete one If your order was not delivered or the ordered product arrived damaged please contact Zmodo customer support In the event that your ordered product arrived damaged or incom
24. ct the cameras to the DVR Connect the male BNC connector at the end of the cable that is not connected to the camera to the desired channel input on the backside of the DVR 4 Connect the cameras to the power Connect the male power connector at the end of the cable not connected to the camera to a female power connector from step 1 5 Repeat Repeat steps 1 4 until you have connected all desired cameras Connecting a PTZ Camera 1 Locate the RS 485 connectors on the back panel of your DVR 2 Locate the positive wire on your PTZ camera Please refer to the manual provided with your camera to determine the wires 3 Push the orange tab labeled A on the PTZ port with your finger nail or pen in order to open the spring loaded connection 4 With the orange tab pushed in insert the bare positive wire from your camera about 1 8 1 4 inches into the port 3 9 First time Setup 5 Let go of the orange tab and the port should clamp onto the cable Give the wire a light tug to ensure that it is securely clamped 6 Repeat steps 2 5 for the negative wire and the orange tab labeled B Mounting the Camera IMPORTANT Please complete the instructions for Connecting the cameras to the DVR prior to mounting your cameras The following steps provide instructions to mount the camera on a drywall Your installation may vary depending on the specific camera purchased You will need 1 Surveillance Camera not provided
25. ction 1 Before Using this Product 1 1 How this manual is organized This manual is specifically organized to provide comprehensive instructions for full setup and basic operation of your DVR when read front to back The contents of the manual are conveniently organized for quick reference after you have read through the entire manual For further instructions please visit our knowledge base at http kb zmodo com or our website at http www zmodo com support software Chapter 1 Before using this product This chapter contains important information prior to reading the manual and installing the system It overviews the manual purpose and conventions to aid in installation and covers minimum system requirements to ensure successful setup and use It is essential that you read this chapter before reading the manual and installing the system Chapter 2 Product Introduction This chapter describes the package contents and overviews some of the features and capabilities of the DVR system Chapter 3 First time Setup This chapter covers the initial setup procedures of the DVR This includes hardware setup procedures such as DVR wiring HDD installation alarm installation and camera installation It also covers basic setup procedures to configure your DVR when setting it up for the first time Chapter 4 Using the DVR The DVR s full features can be utilized through the new and revolutionary user friendly menu system This cha
26. dem E cere Snapshotch Ba E E m MMM M e 2 Customize the active period for your alarm Next to the Their Time option press the Config button and open the active schedule The alarm will be active during the times that are highlighted blue In order to select deselect regions you must left click and release or drag to edit more regions Using the DVR 417 3 Define how the system responds when an alarm is triggered There are four possible responses when an alarm is triggered Choose an option by selecting the box next to it NOTE The system will automatically record video when an alarm is triggered a Buzzer The DVR s built in buzzer will sound b Alarm Output The DVR will activate any external alarms that have been connected to the back panel see 3 1 DVR Installation Connecting an External Alarm c Alarm Duration will adjust how long both the buzzer and the alarm output will sound after motion is detected d Send E mail The DVR will send an email notification The DVR comes with predefined server settings for common service providers however you may need to specify your own settings if your provider is not included Choose an email address using the specified service provider to send the email and input the corresponding password to the existing email address e Snapshot Ch When selected the DVR will capture a screenshot from the selected channel when the alarm is triggered Alarm
27. e connected equipment or stored data In the event of a claim Zmodo s sole obligation shall be to replace our product with its equivalent or the best possible substitute Under no circumstances shall Zmodo be liable in any way to the user for damages including any lost profits lost savings or other incidental or consequential damages arising out of the use of or inability to use the Zmodo products Zmodo reserves the right to revise or update its products software or documentation in keeping with technological advances without obligation to notify any individual or entity Technical Support and firmware upgrades for Zmodo products are restricted to the country region of purchase Please refer to www zmodo com Contact in order to contact us to clarify any concerns with the warranty 5 3 Zmodo Support Online Resources For full instructional manuals software downloads and more please visit http www zmodo com support software For detailed and specific instruction please our frequently updated knowledge base http kb zmodo com Technical Support If you ever have any problems setting up or using this product call for additional assistance 217 903 5037 Telephone Service Hours Mon Fri 8 00am 8 00pm CST Email support zmodo com Customer Service amp RMA Customer Service support zmodo com RMA RMA zmodo com General Inquiries amp Sales Sales Inquiries from North America sales us zmodo com Sales Inqui
28. ecording and will automatically mark recordings that are triggered by critical events motion detection and alarms in the playback menu Use this menu to define critical events and best optimize recording and storage on the system Basic Recording Record continuously at Ful frames E irieligent Recording Automaticaly manage the recording to optimize storage capacity ono osteo ono 1200 1800 2000 2400 pa PEEN EHE HES von AE ems Rian Tue Wed Thu Fn R sa el ca Ayto DA O J cHo2 M cHos M cHos M cHos chos M cHo7 cto Schedule Recording The system has two recording modes and a fully customizable recording schedule for each camera channel Recording modes The basic recording profile will record continuously at full frames This means that all recorded video files will be high quality and the HDD will be able to store less footage at one time The intelligent recording profile will automatically manage the recording to optimize storage capacity During scenes of interest when critical events are triggered the DVR will automatically record in full frames to ensure higher quality During stationary scenes the DVR will record at a lower framerate to optimize storage capacity 414 Using the DVR Scheduled Recording After selecting a recording mode you can create a recording schedule Your DVR will only record during the highlighted time periods Edit a channel s recording schedule by selec
29. em properly connected Remove the cover and check that the SATA power and data cables are properly connected to the logic board and the hard drive Your hard drive may not be compatible with the system 51 Check your HDD compatibility with the recommendations under the HDD Installation section of this user manual Support HDD is full and the unit can t record The DVR is set to stop recording when the HDD is full 1 Access the General Settings and open the Disk Drive Info page 2 Open the drop down menu at the top next to the Hard Disk Drive Full select Overwrite and press save The mouse is not working The mouse is not properly connected Check the back panel of your DVR to make sure that the mouse is connected to the corresponding USB port The mouse is connected but it is still not recognized Please disconnect and reconnect the mouse to the system and reboot the system using the power switch on the back panel The system beeps at startup For some versions of the DVR firmware this beeping will be normal There is no issue with your system The system is constantly beeping The DVR is beeping when motion is detected Under the Event Management menu access the Motion Detection page and configure the motion detection settings Please visit Section 4 1 of this user manual for further instructions cannot add the device to my Zsight accou
30. ion and repeat step 6 Our product servers will automatically authenticate your DVR for remote viewing capabilities My New Zmodo DVR 4 28 Using the DVR 9 Your device is now activated for remote surveillance You will now be able to view your DVR on any Android or iOS device with internet connection In order to do so simply download the Zsight app on the desired device and log in to your account from step 1 You can also share your device with anyone with a Zsight user account by accessing the settings menu for your device in the Zsight app Congratulations and thank you for choosing Zmodo 000 iphone ipad 4 4 Updating your DVR From your Mobile Device via Zsight Please refer to the following instructions to upgrade the firmware of your DVR from your mobile device 1 Make sure that both your mobile device and your DVR have a secure consistent network connection 2 Open your Zsight app and login with your account information 3 Select your device from the device list 4 Select the settings menu on the upper right hand corner 5 Check the Device Update section towards the bottom of the menu If it says that an update is available press on it and the device will automatically update Please wait 5 10 minutes for the process to complete From your DVR via USB Please refer to the following instructions to upgrade the firmware from the system required a USB drive 1 Download
31. menu see 3 4 Home Screen Introduction Using the DVR 4 21 Playback Access and review your surveillance footage from this menu 1 Select the channel of your recording on the right panel under Channel When you select a channel it will be highlighted in blue 2 Select the month and year on the calendar in the right panel The days that are highlighted in blue will have recordings available Select one of the days 3 Use the Playback Controls to playback video PTZ Control These control settings can only be used for cameras that have pan tilt and or zoom features PTZ Directional Arrows Move the camera in the direction of the arrow Using the DVR Start the PTZ patrolling function the camera will automatically patrol a certain movement path a Adjust the camera focus Adjust the lens aperture to optimize the image in specific lighting conditions Zoom in or out Begins automatic horizontal or vertical panning Adjust the movement speed of the camera Select Patrol Line Choose the preset patrol path for the camera to follow Select Preset Select a preset location and press OK to move the camera to that location Dwell Time Select the duration that the camera will remain in one preset location before it patrols to the next Set Up Presets Select a preset number Move the camera with the directional keys to a desired location and press OK to store the location in that preset
32. n between your DVR and camera Address This allows the DVR to identify the different PTZ cameras connected to the device Refer to your camera s manual for specific instructions on changing the address Baud Rate Refers to the frequency of communications this must match the camera s baud rate Data Bit This is typically set at 8 Stop Bit This is typically set at 1 Parity This is typically set at No In order to configure your PTZ camera you will need to refer to the manual provided with your PTZ camera for the correct baud rate and protocol information Using the DVR System Settings Startup Guide Resolution C Video Standard C n System version information Device Name 2MD DXSANE w 1403001269 Channels 2 Aarm Input 4 Aarm ouput 1 Haraware Version 799990169 Software Version vraoa MAC Address 0 6c 0808 De c8 Upgrade System lB Use this menu to view and change basic settings and information of the DVR From this menu you may enable the startup guide change the display resolution and video standard view system information upgrade the DVR firmware and reset the system to factory default settings Startup Guide Check this box to enable the startup guide to appear refer to 3 3 DVR First time Startup The startup guide will appear the next time the system is powered on Please refer to the following instructions to upgrade the firmware from the system required a USB drive 1 Download
33. ned server settings for common service providers however you may need to specify your own settings if your provider is not included Choose an email address using the specified service provider to send theemail and input the corresponding password to the existing email address 5 Save and then select another channel to configure If you do not save prior to selecting another channel all changes will be lost You may also restore setting defaults by pressing Default 416 Using the DVR aT External Alarm The DVR supports up to four external alarm inputs and one external alarm output External alarm inputs may include but are not limited to motion detectors trip wires door sensors etc External alarm outputs may include but are not limited to sirens visual alarms silent alarms etc Please follow the following instructions to properly configure the external alarm features IMPORTANT When changing the settings on a channel press Save before editing another channel or exiting the page otherwise all changes will be lost 1 Choose an alarm to edit In the dropdown menu choose an alarm and select On to enable the alarm input Choose the type normally open or normally closed that describes your specific alarm You may need to refer to the instruction manual provided with your device TherTime ars Alam Sounding Alarm Output Download Zslghtfor Android IOS to recelve external alarm alerts on your mobile device Se
34. nt The device is already tethered to a pre existing Zsight account For security purposes our Zsight servers restrict each device to one linked Zsight account It is possible that your device is currently linked to another account Please email support zmodo com providing your Device ID and we will promptly resolve the issue My camera can t zoom in Support The camera does not support the zoom functionality In many cases cameras do not support a zoom feature but only pan tilt These cameras are called PT cameras Please check to see your camera s supported functionality 5 2 5 2 Warranty amp RMA Please visit http www zmodo com rma for complete information General Guidelines Before returning any product to Zmodo for any reason please first obtain an RMA Return Merchandise Authorization number You can complete the online form to request an RMA number Online RMA requests are processed within 2 business days Zmodo customer support can also assist with obtaining an RMA number The following information may be required in order to complete the RMA request 1 Your name 2 Company name 3 Address 4 Phone number 5 Original invoice 6 Zmodo product s model number 7 Credit card number 8 A brief description of the problem that is occurring with the product to be returned Part 1 Return within 30 Days for Refund with or without reason Refund Policy for Product Purchased Directly f
35. nt of the Returned Product from Zmodo to your location Under no circumstance is Zmodo responsible to any customs clearance and or duty tax fees that are enacted by the shipping carriers Cross Shipment In the event that a replacement product is needed immediately a cross shipment option is available if the original purchase date is within 6 months of the cross shipment request Zmodo will ONLY provide free ground cross shipment to the continental USA destination Any cross shipment to areas outside the continental USA will be charged additional shipping cost and other fees Requesting this option implies that your Returned Product has the defective part and you will ship it back to Zmodo within 25 calendar days of the authorization of the cross shipment You will be asked to secure the return by providing a credit card number BY REQUEST OF CROSS SHIPMENT YOU AUTHORIZE ZMODO TO PUT A 30 DAY CROSS AUTHORIZATION PLACED ON THE CREDIT CARD EQUAL TO THE LIST PRICE OF THE REPLACEMENT PRODUCT BEING SHIPPED Zmodo will charge the full amount that was authorized on the credit card under following circumstances 1 If the Returned Product is not received by Zmodo within 25 calendar days from the authorization date of the cross shipment 2 If the Returned Product is determined not covered by Zmodo s limited warranty by the certified Zmodo RMA technicians Zmodo will ship the replacement product within 2 3 business days from the authorization d
36. or a different internet connection than the DVR Video Quality Change the overall quality of the video Increasing the quality also increases the bandwidth used Frame Rate FPS This changes the number of pictures frames per second that make up the video stream The higher this value the smoother and better the video quality is however increasing this value also increases the bandwidth Resolution Change the resolution of the video stream QVGA 320x240 Using the DVR 4 9 Streaming Bit Rate This is the type of bit rate that the DVR uses to view video from the camera VBR stands for the variable bit rate and CBR stands for the constant bit rate CBR is higher quality than variable however it uses more bandwidth Video Mask The DVR allows you to mask or hide certain areas of your camera feed from recording and monitoring To create an area to mask you must first select the channel to edit and select the draw tool Select an area by clicking and dragging down and to the right with your cursor A gray box will appear Remove selected areas by selecting the eraser tool and clicking on the selected area After you are done press Save and proceed to other channels or return to the home screen 410 Using the DVR Ss a Network Settings Basic Settings Selecting DHCP will allow the DVR to manually configure the IP address and network parameters The settings on this page enable access to the DVR over the internet Unless yo
37. plete due to external damages please keep all interior and exterior packaging as this is needed when we file the shipping claim with the carrier service we used to ship your order For Order Shipped from Third Party Stores or Vendors If your order arrived incomplete was not delivered or the ordered product arrived damaged please contact the third party store or vendor where the order was placed and shipped from for the detailed policy or information Limitations of Warranty This warranty does not include non Zmodo installed components This limited warranty does not cover any damage to the product that results from abnormal mechanical or environmental conditions abuse accident improper installation misuse insufficient or excessive electrical supply natural disaster or any unauthorized disassembly repair or modification This limited warranty also does not apply to any product on which the original product label and or UPC information has been altered obliterated or removed has not been handled or packaged correctly has been sold as second hand or has been resold contrary to US export regulations This limited warranty covers only replacements for defective Zmodo products as described above Zmodo does not cover under warranty and is not liable for any loss of data or any costs associated with diagnosing the source of system problems or installing removing or servicing Zmodo products This warranty excludes 3rd party softwar
38. pter covers detailed instructions on the function and navigation of each menu element use of the camera control interface live remote viewing setup and firmware update procedures for the DVR Refer to this chapter for specific instructions for advanced functions of the DVR Chapter 5 Support This chapter covers common troubleshooting issues that can be easily resolved warranty information and information for Zmodo support and other resources Please refer to this chapter before calling technical support 11 Before Using this Product a arr Manual Conventions This manual uses several symbols typographies and abbreviations that carry specific definitions In order to properly follow instructions please familiarize yourself with the following conventions Text IMPORTANT NOTE DVR HDD PTZ Text enclosed in square brackets indicates a menu or an item to select Denotes information or instructions that you MUST follow to complete instructions Denotes additional information or tips to aid you in completing instructions Acronym for digital video recorder This is the main control component of your system Acronym for hard disk drive This is the storage component of your DVR system Acronym for Pan Tilt Zoom This usually refers to a camera with pan tilt zoom functionality Also common are PT cameras pan tilt 1 2 Safety Precautions Please read and follow these instructions for your safety while
39. r Aiarm Monitor Mouse HDIVGA USB Backup g 9 M Mouse Microphone M Power Adapter Confirm selection in menus Select or de select boxes P pioa Return to previous operation or exit operations Scroll through pull down menus Product Introduction 2 6 IMPORTANT Your system will not be preinstalled with a hard disk drive HDD unless the system was specifically purchased with an included HDD You may install a SATA HDD between 250GB and 4TB of storage after receiving your system We recommend Western Digital Purple hard drives or Seagate Pipeline hard drives that are specifically engineered for use in security camera environments We also suggest that you make your purchase from an official reseller such as Newegg com Tiger Direct and Best Buy to ensure the quality of the HDD For the following HDD installation instructions you will need 1 Your DVR system 2 A SATA Hard Drive not provided 3 4 silver Phillips screws provided 4 7 black Phillips screws provided 5 A Phillips screwdriver not provided 1 Make sure your DVR is unplugged from its power source and slide the top panel off of the DVR 31 First time Setup 2 Connect the SATA power and data cables from the DVR to the corresponding ports on your HDD as shown 3 Once connected place the HDD into the DVR with the cables placed as shown IMPORTANT Make sure that the cables do not come into contact with the cooling fan 4
40. ries from other locations sales zmodo com Support 5 6 a ae
41. rom Zmodo If the Zmodo product that you purchased directly from Zmodo does not function to your satisfaction or does not apply to your installation application the Product for Refund you may return your Product for Refund to Zmodo for a full refund within 30 days of the invoice date unless otherwise specified in the products listing on our website on the receipt or packing slip or in the purchase agreement terms For your own benefit we recommend that you use a traceable carrier that can provide you with the delivery confirmation to ship your Product for Refund back to the location instructed in the RMA authorization Zmodo shall not be responsible for any loss or damage to the Product for Refund caused in transit To avoid any delay or denial of processing your refund request please verify your Product for Refund satisfies all of our following inspection criteria the Inspection Criteria The Product for Refund must be 1 in the original manufacturers packaging and shipped securely 2 complete with all the accessories documentations and standard certification labels originally including but is not limited to UL listing capacity brand name UPC code 3 free of any permanent alterations including but not limited to paint altered connection inputs severed wires or cables or indication of removed screws fasteners 5 3 Support a aT or seals 4 free from damages of any type including but not limited
42. safeguard your home or business by providing cutting edge video surveillance and monitoring Instant email notifications and multiple live streaming and recording options make your DVR available and accessible anywhere at anytime Using next generation plug and play technology and a revolutionized user interface this system delivers a revolutionarily user friendly experience that is accessible to anybody Achieving security and peace of mind has never been easier We provide top products at low prices with setup procedures that anybody can follow Our goal is to bring security and safety to all people making your security our priority zmodo 21 Product Introduction 2 2 Technical Specifications DVR ZMD DT SJN6 Video Input Analog Video Output Compression Multiple Stream Recording Resolution Audio 16 channel BNC HDMI x1 1920x1080 60Hz VGA x1 1920x1080 60Hz 1280x1024 60Hz 1024x768 60HZz 1280x720 60Hz 1366x768 60Hz BNC x1 PAL 704x576 NTSC 704x480 H 264 Yes 960H 12 frames sec NTSC 12 frames sec PAL D1 20 frames sec NTSC 20 frames sec PAL HD1 20 frames sec NTSC 20 frames sec PAL CIF 30 frames sec NTSC 25 frames sec PAL Input Output Compression Storage amp Reviewing 16 channel RCA 1 channel MIC 3 5mm 1 channel BNC G71 Playback Functions Record Modes HDD Support Backup Network Up to 4 channels simultaneously Fast forward
43. ting the appropriate camera under Channel Then Deselect and reselect squares by left clicking and dragging the cursor across the schedule NOTE Selecting one of the channels in the bottom panel will apply schedule changes to the highlighted channel immediately In order to see the current recording schedule for a specific channel select that channel under the Channel menu Motion Alarm This DVR supports advanced motion detection features for bolstered security Please follow the following instructions in order to properly configure and setup the motion detection functions IMPORTANT When changing the settings on a channel press Save before editing another channel or exiting the page otherwise all changes will be lost wm Management x p A Buzzer tie EF SEEM Eee E Download Zsightfor Android amp IOS to recelve mation detection alerts on your meble device T IE Esi peal i Aiaren Duration irea PETI _ a p Aarm Interval Mm TS l Senai pne Note The calour shaded area has motion detection enabled Using the DVR 415 1 Choose a channel to edit Select a channel under the dropdown menu next to Channel 2 Customize schedules for motion detection Next to the Their Time option press the Config button and open the active schedule The motion detection will be turned on during the times that are highlighted blue In order to select deselect regions you
44. tore or vendor that you purchased your Zmodo product from for specific information Part 2 Warranty Return In the event that your Zmodo product becomes defective according to Zmodo s limited warranty and within the warranty period 2 year warranty for analog products and 3 year warranty for IP products from the invoice date you may return your defective product the Returned Product to us for repair or replacement Shipping of Returned Product to Zmodo For your own benefit we recommend that you use a traceable carrier that can provide you with delivery confirmation to ship your Returned Product back to the location instructed in the RMA authorization Zmodo shall not be responsible for any loss or damage to the Returned Product caused in transit Shipping of Repaired Product and Replacement from Zmodo to You If the Returned Product is tested and found to be defective and covered by the Zmodo s limited warranty Zmodo will ONLY provide free ground shipping for the repaired product or replacement to the continental USA destination If you Support 5 4 are outside the continental USA Zmodo reserves the right to charge you with the additional shipping cost and other fees to ship the repaired product or replacement back to you If the Returned Product is tested and found to be non defective or not covered by the Zmodo s limited warranty by the certified Zmodo RMA technicians you should be responsible for arranging shipme
45. u are an advanced user we do not recommend that you change these settings These definitions are not sufficient for manual networking and configuration IP Protocol HOF IP Address Subnet Mask Gateway Preferred DNS Atemate DNS MAC Address Web Port Video Port Mobile Port Web Port This designates the port used when accessing the DVR through a web browser Video Port This designates the port that the video feed is transmitted over Mobile Port This designates the port used when accessing the DVR through a smart phone or mobile device DDNS NOTE For advanced users only Router port forwarding is required Use this page to set up a DDNS Dynamic DNS Server for remote surveillance please refer to the knowledge base for full instructions on e Password 412 Using the DVR UPNP UPNP Universal Plug and Play is a protocol used to establish network connectivity and interaction between devices Enabling this feature will allow easier network connectivity NOTE The UPNP settings for the device are not the same as the UPNP settings on your router and do not pose the same security risks NOTE For advanced users only We do not recommend that you change any settings under this page without prior networking knowledge Hon Web Mapping Port ea eles Mapping Par ee ee Mobile Mapping Port Using the DVR 413 Event Management This DVR system is specialized for continuous r
46. your wireless router with the provided Ethernet cable as shown Connecting the Display This DVR can support up to three different display options HDMI VGA and BNC The following steps provide instructions that will ensure that you have a working HDMI or VGA connection 1 Make sure that you have the proper equipment You will need a display and a corresponding video cable Monitors will typically support VGA cables high definition televisions will typically support both VGA and HDMI You may need to purchase a cable if you do not have one already 2 Identify your connection type If you already have the proper equipment please identify the type of connection that you will be using For HDMI connections we recommend that you use one of the following brands Phillips LG or Samsung 3 Connect to the corresponding port Connect one end of the cable to the corresponding port on the display and the other end to the corresponding port in the rear panel of the DVR First time Setup 3 6 Connecting Video amp Audio BNC cables BNC connections are uncommon with the exception of some very specific applications for it If you are going to connect to your display via BNC you will need a BNC male to RCA male cable as shown on the right If you want to connect both a video and audio you will need two such cables Please follow the instructions to successfully connect your display and audio via BNC connection 1 On the output BNC
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