Parent Self-Serve User Guide - Georgetown Independent School
Contents
1. Attendance Tab Absences may be viewed for a student by clicking on the Attendance tab NOTE If you have questions about your student s attendance record please contact your student s campus directly Click the view legend button to see explanations of the absence codes recorded for the student Only codes that have been applied to your student s absences will be listed Click Ok to close the Attendance values legend window Report Cards Tab Report Card grades may be viewed for a student by clicking the Report Cards Tab Averages displayed in black are final averages You can click on the average to see all of the assignments which contributed to the average Averages displayed in red are current averages based upon assignment grades entered to date These are not final grades You can click the average to see all of a student s current assignments An NG average means the teacher has not yet posted any grades for the reporting period NOTE During the 2010 2011 school year assignments for the first semester NW1 NW2 will NOT be available due to our mid year student information system conversion GISD Parent Self Serve User Guide Georgetown ISD Instructional Technology Date SH FY Cal 10 18 2010 001 2011 1 11 03 2010 001 2011 1 11 05 2010 001 2011 1 11 12 2010 001 2011 1 02 01 2011 001 2011 1 02 03 2011 001 2011 1 02 18 2011 001 2011 1 02 23 2011 001 2011 1 Totals Tot2. You registered for access to All of your children will appear under this account if they are properly connected in TEAMS e Your userlD for TEAMS is Your S curihy question is Click Print to print a copy of this screen for your records You Can access Parent Self Serve at https teams qeorgetownisd org selfserve parent or from the Georgetown ISD website by clicking on Parent Self Serve Georgetown ISD began using the TEAMS student information system in January 2071 stand 2nd 9 Weeks Fall 2040 You will be able to view your children s progress report grades and report cand grades but you will NOT be able to view grades fn indivi 3rd and 4th 9 Weeks Spring 2014 You will be able to view individual assignment grades as well 3s progress report and report card grades Click Ok to be taken to the TEAMS login screen NOTE If you have several children enrolled in Georgetown ISD you will only need to seek approval for ONE student Once approval is granted for the one student then you should automatically see all of your GISD children when you log in to Parent Self Serve for the first time GISD Parent Self Serve User Guide Page 5 of 16 Georgetown ISD Instructional Technology February 2011 Signing In To Your Parent Self Serve Account Once you have signed up successfully return to the Parent Self Serve site at https parents georgetownisd org and click on Existing Users Sign In
3. You will sign in by entering the unique User ID and Password that you created during your are registration process Click Sign On after typing in your User ID and Password User ID Password Eorgot Password Change Password Forgotten Password If you have forgotten your password enter your User ID and click the Forgot Password button The system will ask you the Security Question you entered when you created your account If you provide the correct answer you can create a new password Changing Password To change your password enter your User ID and Password Then click the Change Password button You will be required to enter your old password You will then enter a new password twice Gis Employees NOTE G SD employees who have Novell login accounts will use their Novell username and password on this screen They will NOT be able to use the Change Password or Forgot Password functions 2 Need Assistance Signing Into Your Account If you need access assistance please email us at pss georgetownisd org Please include your exact question s your full name the full legal names of your child children and their campuses and grade levels in your email GISD Parent Self Serve User Guide Page 6 of 16 Georgetown ISD Instructional Technology February 2011 My Stucents My Students Tab 786779 Simmons Michael VINCENT MIDDLE SCHOOL 07 789677 Simmons Deanne AMELIA EL
4. information required on the New User ae Registration Screen Zip code of Resides with Parent Guardian home Click Submit after you are finished entering the information below Parent Guardian Last Name Enter your last name as it appears in district records You may enter the name in capital letters lowercase letters or a combination Parent Guardian First Name Enter your first name as it appears in district records You may enter the name in capital letters lowercase letters or a combination Student ID Enter the Student ID Number for your child This is NOT the social security number Your child s student ID can be found on any previous report card or progress report you have You may also ask your child if they know their lunch or library number as this is the same as their Student ID NOTE For the security of your child s records Student ID numbers cannot be provided over the phone Please email pss georgetownisd org for assistance with obtaining your child s Student ID number or visit your child s campus in person Photo ID will be required Student Last Name Enter the legal last name for the student whose ID number you entered Student First Name Enter the legal first name for the student whose ID number you entered no nicknames Student Birthdate Enter your child s birth date without any spaces You may enter with in the date Example for January 1 1998 you may enter 010198 or 01 01 98 Zip code
5. 2011 NOTE If you are a GISD employee who has children enrolled in the district and you have a Novell computer login account you will use your Novell username and password to access Parent Self Serve by using the Existing Users option on the Parent Self Serve Home Screen After clicking Existing Users you may skip to Page 6 of this manual Georgetown Parent Self Serve Independent School District Welcome to Georgetown ISD s TEAMS Parent Self Serve TEAMS Parent Self Serve is a new parent information system that provides you online access to your child s attendance and grades Please note thar this is a mew parent information system for che 2010 2011 school year All parents guardians except GISD employees must register as a New User to create an account the first time you login If you hawe more than one child enrolled in Georgetown ISD you only need to register for ONE child to gain access to all of your children Georgetown ISD employees Please do not register for a Parent Self Serve account Select Existing Users at the bottom of the page Sign in with your TEAMS userID and password Parents Guardians At the bottom of the page select New Users to begin the registration process You will be prompted to create a userlD a password and a security question answer in case you forget your password To register for a Parent Self Serve account you must enter the following information for ONE of your children Your first and last
6. Grades Cof Below 70 k Report Card Grades fof C Below a Save Notification Choices yw N NJN e WUN ejo a E Attendance Unexcused Absences These are absences where an excused reason has not been entered by or returned to the campus o For secondary campuses grades 6 12 attendance is posted each period So if the student misses all day on a campus that has 7 periods you would receive notifications for all 7 periods if you choose Every Occurrence To only receive one notification select First Occurrence Only For elementary campuses grades PK 05 attendance is only posted once daily Therefore you may select either First Occurrence Only or Every Occurrence to receive the notification Daily Attendance Summary Choose On to receive an email summary of your student s absences each day Daily Assignment Grades e Missing Choose On to receive a notification when your child is missing an assignment grade Incomplete Choose On to receive a notification when your child s teacher marks an assignment incomplete Grade Value Choose Below and a grade value to receive notification that your child has an assignment grade below the grade you indicate Grades Current Grading Cycle Average Choose Below and a grade value to receive notification that your child has a current average that has fallen below the grade you indicate Progress Grades and Report Card Grades Choose Below and a grade value to receive no
7. Old Password then enter and confirm your New Password and click Submit GISD Parent Self Serve User Guide Page 14 of 16 Georgetown ISD Instructional Technology February 2011 Issue do not remember my hint answer Answer Please email pss georgetownisd org from the email address associated with your PSS account and provide us with your PSS User ID and the names and campuses of all of the children associated with your account Issue Can other people sign in and see my child s information Answer As long as you do not share your User ID and password with anyone else only parents and guardians that are assigned registered with the child and have set up a Parent Self Serve account have access to view their chlid s information Issue Is my child s social security number visible on the screen Answer No Issue would like some documentation on the Parent Self Serve program Answer Visit https parents georgetownisd org Click on GISD Parent Self Serve User Guide for information on how to use the Parent Self Serve program Issue When try to get to the sign on screen it goes away Answer Your pop up blocker is turned on Another window should display that says Your browser s popup blocker has prevented TEAMS from starting Please click here to launch TEAMS Click on the word here or disable your pop up blocker and visit the PSS website again Issue cannot remember my username Answer Please email pss
8. This means the email address will not print automatically on some reports run by GISD staff but anyone with access to your student s records will still be able to look up the email address Make Priv Make Priv Make Priv Please make co Make Private Ves No Alternate Email Make Private Ves No Primary Email GISD Parent Self Serve User Guide Page 11 of 16 Georgetown ISD Instructional Technology February 2011 Click the Submit Changes button to save your new updated information Notifications Tab Notifications transportation _ My Students Attendance Report Cards Progress Reports Email Teacher Edit Contactikgio Maintain Notifications Peeent Dasec on your selections below Click the Notifications to subscribe to email alerts regarding your child s attendance and Attendance Unexcused Absences C off First Occurrence Only Every Occurrence grades These alerts are sent daily after 5pm Tardies C off First Occurrence Only Every Occurrence Daily Attendance Summary fof COn NOTE f you have multiple children in il alae Georgetown ISD the settings on this tab will Missing Got Con apply to all of them Also you must have a ee in Grade Value Off t Below 70 m valid email address entered on the Edit Contact Info tab to receive these Grades notifications Current Grading Cycle Average fof Below 70 Progress
9. name as you entered them on your child s Student Registration Form Your child s legal first and last name Student ID Your child s lunch number It can also be found on progress reports and report cards Please note that we cannot provide student ID numbers over the phone Student birth date Zip code of your child s primary residence Link to Instructions gt If the information you provided matches your child s information in TEAMS you are Parent Self Serve All of your children will appear uncer this account if they are conn Click New Users if this is your first time to request access to Parent Self Serve Continue to Page 4 of this manual If you are not automatically approved if you have difficulty registering if your acca or if you have problems or questions about using Parent Self Serve please email Geo pssaigeorgetownisd org Link te FAQS Click Existing User if you have already set up an account or you are a GISD employee with students in the district and have a district computer login account Skip to page 6 of this manual E New Users please register D LE Existing Users please sign in GISD Parent Self Serve User Guide Page 3 of 16 Georgetown ISD Instructional Technology February 2011 New User Registration new User Regia New User Registration Parent Guardian Last Name Screen aa Student ID Student Last Name Below you will find explanations of the Student First Name
10. of Resides with Parent Guardian home address Enter your child s home address zip code User ID Create a unique user ID for yourself The user ID must be at least 3 characters in length Password Create your own password The password must be at least 3 characters in length Retype Password Re type the password you just entered Security Question Create a question that can be answered by you if you forget your password and need to create a new one Suggestions are e What is my mother s maiden name e What is the name of the street where grew up e What is the name of my favorite pet Security Answer Enter the answer to the security question you created The security answer will be needed if you ever forget your Parent Self Serve password and need to create a new one GISD Parent Self Serve User Guide Page 4 of 16 Georgetown ISD Instructional Technology February 2011 Approval Screen Once you have completed the online registration successfully the following screen will be displayed You are automatically approved The screen below may be printed if desired New User Registration New User Registration Confirmation Congratulations your Parent Self Serve sign up is complete You may now use the link provided by the district to access Parent Self Serve Thank you for registering for Georgetown 150s TEAMS Parent Self Serve Your registration was successful You may mow login to Parent Self Serve Registration information for
11. Cont e Please make corrections to your phone numbers and Submit Changes when complete Click the Edit button in the Edit Phone Home 512 555 5555 e Make Private ves No Numbers group 512 444 4444 ext 1234 Make Private Yes f No 512 sss 8888 ee Make Private Yes No Enter the phone number information Beeper ES 5 E e Make Private Ves No Home Fax i el Make Private Yes No If you wish to make the phone number Work Fax eel Make Private Ves No private click the Yes button This Means merr the number will not print automatically Please make corrections to your email address and Submit Changes when complete on some reports run by GISD staff but a Primary Email Make Private Y anyone with access to your student s records will still be able to look up the phone number Alternate Email Make Private Y Submit Changes Click the Submit Changes button to save your new updated information My Students Report Cards Progress Reports Email Teacher Edit Contact Info Notifications Transportation Edit Phone Numbers Please make corrections to your phone numbers and Submit Changes when complete To Edit Add Email Addresses Click the Edit button in the Edit Email Address group Enter the email address Make Private Make Priv Make Priv If you wish to make the email private click the Yes button
12. EMENTARY 04 After you click Sign On all of the students you have parent guardian rights to in TEAMS will be displayed Select Student to View Available Information If you do not see all of your enrolled GISD children please email pss georgetownisd org Please include your full name as well as the full names and campuses of the children you see and do not see when you email us We will work with you to resolve the issue What if I can t see all of my children My Students To view information click Student List eee ar Local ID SCH Grade Level once ona child S row Georgetown High School iZ Tippit Middle Schaal 08 Mitchell Elementary 05 Select Student to view Available Information Sign Out After you click a child s th f row the row will y Sere highlight yellow and k Local ID Name o SCH _ Grace Level multiple tabs will appear e iiaa Georgetown High School 12 at the top of your Tippit Middle School 08 student list Mitchell Elementary 05 Click on tabs to view student information The tabs contain information about the currently selected student NOTE As you navigate through Parent Self Serve you can click on the My Students tab at any time to return to your list of students and select a different child by clicking on the child s row GISD Parent Self Serve User Guide Page 7 of 16 Georgetown ISD Instructional Technology February 2011
13. Georg etown District Parent Self Serve GISD Parent Self Serve Online Access to Student Grades and Attendance PARENT USER GUIDE Updated February 2011 httos parents georgetownisd or What is TEAMS Parent Self Serve The Georgetown Independent School District is pleased to announce a new tool available to assist parents in monitoring the progress of their GISD students TEAMS Parent Self Serve provides you with online access to your child s attendance and grades Please note that this is a new parent information system for the 2010 2011 school year Access to Parent Self Serve Parents Guardians must register as a New User to set up an account the first time you log in If you have more than one child enrolled in GISD you only need to register for ONE child to gain access to all of your children Maintaining the security of student information is a priority for GISD Setting up initial parent access involves several detailed steps that guarantee this security After these initial steps have been completed in the future you will only need to enter a user name and password to access your child s children s information To set up a Parent Self Serve Account please be prepared to enter the following information for ONE of your children e Your first and last name as you entered them on your child s Student Registration Form e Your child s legal first and last name nicknames will not work e Your child s Student ID
14. Number Your child will know this as their school lunch or library number It can also be found printed on progress reports and report cards Please note that for student confidentiality reasons we cannot provide student ID numbers over the phone e Your child s birth date e Zip code of your child s primary residence You will also be asked to create the following information for yourself e UserID e Password e Security Question for online password resets e Security Answer for online password resets If all of the information you enter on the New User Registration screen correctly matches the information GISD has on file for your child you will be automatically approved and ready to use Parent Self Serve All of your children should appear under this single account if they are correctly associated with you in TEAMS If you are not automatically approved if you have difficulty registering if your account does not display all of your children or if you have problems or questions about using Parent Self Serve please email GISD Parent Self Serve Help at pss georgetownisd org To access the Parent Self Serve home screen go to https parents georgetownisd org e For New User Registration instructions continue to Page 3 of this manual e If you already have a Parent Self Serve Account skip to Page 6 of this manual for user instructions GISD Parent Self Serve User Guide Page 2 of 16 Georgetown ISD Instructional Technology February
15. al Days in Membership 13 0 Total Excused Absences 16 Total Unexcused Absences 2 Total State Reported Absences 2 Total Non State Reported 3 Absences Total Number of Tardies 0 S205 A 01 Attendance Values xa COL EXC UIL UNV Teacher Wilder William Damian Julie Rhymaun Beverly Lisenby Donna Hossley Debora Wilder William Lisenby Donna Beran Amy Activity Description CollegeDay Excused UIL Unverified Short Des Football LC Com App US Govt AP Bio AP Lab Stats AP Football ACA Bio AP PALS 1 4 02 Day Prd 01 01 02 03 03 05 06 B 07 olori pipip Myce p Attendance Report Cards Progress Reports Email Teacher Edit Contact Info 4 03 4 04 B 05 B 06 A COL A COL A EXC A COL A COL Ail A UIL A ACT A ACT T 0 1 0 i Teg A A 1 A A View Legend Son Out NW1 NW2 EX1 4 SM1 NWS NWw4 foo Un 80 100 ss 75 Jo ae sc 100 b Note Click on a grade to see the associated ee grades Grades displayed in red are on averages based upon assignment grades entered grades entered at this time o date These are not final grades NG No Page 8 of 16 February 2011 Progress Reports Tab analala MR sree o aalan g p Course Teacher Short Desc Day Prd PRIA PR1B PR2A PR2B PR3A PR3B PR4A PR4B Wilder William Football LC Damian Julie Com App Rhymaun Beverly US G
16. georgetownisd org from the email address associated with your PSS account and provide us the legal names and campuses of all of the children associated with your account Issue have questions about the Parent Self Serve Answer If the question is about using PSS please visit https parents georgetownisd org Click on User Guide for Parent Self Serve for information on how to use the Parent Self Serve program If this guide does not address your question please email pss georgetownisd org GISD Parent Self Serve User Guide Page 15 of 16 Georgetown ISD Instructional Technology February 2011 Issue believe my child s attendance record is not accurate Answer Please contact your child s campus directly to address this issue Issue have a question about a low or missing grade or a low average for one of my child s assignments Answer Please contact your child s teacher directly You can use the Email Teacher Tab as a convenient way to send a message to your child s teacher Or you can call your child s school and ask to speak with the teacher GISD Parent Self Serve User Guide Page 16 of 16 Georgetown ISD Instructional Technology February 2011
17. lick the Report Cards or Progress Reports ents Assignment Name Grade Value Assign Date Due Date Grade Scale Maximum Value Count Note tab The Assignments tab will close and remain invisible until an average is clicked 16 6 17 Homework 01 17 2011 01 20 2011 100 100 Protein Synthesis Quiz 01 21 2011 01 24 2011 100 100 1 a ain Replication Quiz 01 13 2011 01 13 2011 100 100 1 g Protein synthesis quiz II 02 09 2011 02 09 2011 100 100 1 Assessments Tests v Average Weight 75 0 Assignment Name Grade Value Assign Date Due Date Grade Scale Maximum Value Count Note Lab Electrophoresis 02 11 2011 02 17 2011 100 100 View Assignments by Date Sign Out Email Teacher Tab To email one of your child s teachers select the Email Teacher tab Email Teacher The Teacher Name drop down menu will list Teachername K RRRA EA WS GAB OOT your child s teachers Select the teacher to From ko you youremail com cc you youremail com be emailed from the menu Subject x Student From Course 635333 02 US Govt AP To email the teacher using your own email client click here Student From Course 635333 02 US Govt AP The From and CC fields will auto fill with Times New Roman EJ 3 12 pt J norma E B z u s B g e your email address if it is on file in the ee E TEAMS Parent Self Serve system or you may enter your email address manually The Subject field is not editable it pre populates the subjec
18. make the changes needed for you to be able to view all your children s information Issue cannot remember my password Answer Visit https parents georgetownisd org Click the Existing User link enter your User ID and then click the Forgot Password button on the login screen You will be asked to respond to the Security Question you picked when you initially signed up for your account Submit your answer If your answer is correct the Change Password fields will appear They will allow you to enter and confirm a New Password Be sure to click Save when you are finished Issue The system does not allow me to create finish my online application It is giving me error messages Answer Please email pss georgetownisd org In the email provide your full name and the full legal name campus and grade level of each child you have enrolled in GISD Please provide the exact wording of the error messages as well We will contact with you to resolve your issue Issue How do I set up a Parent Self Serve account Answer You must be a legal parent or guardian of the student Visit https parents georgetownisd org and click on the GISD Parent Self Serve User Guide to access directions for setting up a Parent Self Serve Account Issue would like to change my password Answer Visit https parents georgetownisd org click the Existing User link enter your User ID and then click the Change Password button on the login screen Enter your
19. ovt AP To view a student s Progress Report grades banaa Bio AP Lab Hossley Debora Stats AP click the Progress Reports Tab t Wilder William Football ACA Lisenby Donna Bio AP Beran Amy PALS 1 01 oo o p b pp gt oo DESS i MESI the EE D E Averages displayed in black are finalized and posted You can click on the average to see eee ee ee a all of the assignments which contributed to the average NOTE During the 2010 2011 school year progress report grades for the first semester will NOT be available due to our mid year student information system conversion a As Si g nments l ab My Students Report Cards Progress Reports Email Teacher Edit Contact Info NW2 X i EX1 SM1 NW3 NW4 Course Section Teacher Short Desc Day Prd NW1 Scheduled 650561 01 Wilder William FootballLc A 01 Assignments for each Report Card or ee ee T isenby Donna io AP Lab A Progress Report grade including assigned TE Week ee Te EC 7 650551 01 Wilder William Football ACA B 0 dates due dates and grades can be 641322 02 nadine Deni aias a 30 gia 637112 04 Boras PALS 1 B 07 100 displayed by clicking on the average you wish to review a Note Click on a grade to see the associated mf sa ah grades Grades displayed in red are current averages based upon assignment grades entered to date These are not final grades NG No grades entered at this time RED averages on the Re
20. port Cards tab will give you access to the most current assignments for your student Local ID When you click on an average the Assignments tab appears showing all assignments and grades that were used to determine the report card or progress report grade you clicked on The Due Dates and any Notes entered by the teacher are also displayed 641322 Bio AP B 06 Lisenby Donna My Students Assignments Homework Classwork Current Average Grade Scale Maximum Value Count Note 20 2011 100 100 Assignment Name Grace Value Assign Date Dug 16 amp 17 Homework 01 17 2 P11 01 24 2011 100 100 1 2011 01 13 2011 100 100 1 02 09 2011 02 09 2011 100 100 1 Protein Synthesis Quiz 01 Replication Quiz Protein synthesis quiz II Maximum Value Count Note 100 1 Grade Value Assign Date Due Date Grade Scale 02 11 2011 02 17 2011 100 Notice there is information specific to the student and teacher above the navigation tabs including the current average on the far right View Assignments by Date The default view sorts the assignments by grading category Click the View Assignments by Date button to list the assignments in date order GISD Parent Self Serve User Guide Page 9 of 16 Georgetown ISD Instructional Technology February 2011 Lisenby Donna Current Average To return to a list of your student s courses c
21. t line with your student s E name your name and the course your student has with the selected teacher Next type your message to the teacher in the box located in the middle of the screen Click the Send button to send the message to the teacher NOTE When the teacher responds to your email you will receive it in your regular email account not in Parent Self Serve GISD Parent Self Serve User Guide Page 10 of 16 Georgetown ISD Instructional Technology February 2011 My Students Report Cards Progress Reports Email Te ai Edit Contact Info Edit Phone Numbers a Ed it Co ntact l nfo ab Please make corrections tose embers and Submit Changes when complete Make Private On the Edit Contact Info tab you have the Work l Make Private option to update contact information that is ell j Make Private associated with your child te wakes Make Private Work Fax Make Private If notifications by email are desired a Valid rererere email address must be entered Setti ng u p Please make corrections to your email address and Submit Changes when complete notifications will be covered in the next E Primary Email Make Private section of this document j Alternate Email Make Private Y NOTE f you edit contact information for one S of your children the same updates will automatically take place for all of your children who are enrolled in GISD To Edit Add Phone Numbers can
22. tification that your child has a posted progress report or report card grade that is below the grade you indicate GISD Parent Self Serve User Guide Page 12 of 16 Georgetown ISD Instructional Technology February 2011 Sample Email Notification When you receive notifications from TEAMS Parent Self Serve they will be similar to the sample email below Original Message From Georgetown ISD mailto donotreply georgetownisd org Sent Friday February 25 2011 5 00 PM To Jane Doe Subject Georgetown ISD TEAMS Parent Self Serve Daily Summary for 02 25 2011 Student Doe John has an unexcused absence in period 7 date 2 25 2011 Student Doe John has a grade below 70 Course 5001 READING 5 5001 Assignment Modern Pioneers Reading Passage Due Date 02 25 11 Grade Value 67 Grading Scale 100 This email has been sent as you have requested If you would like to change your email notification settings please do so from the Parent Self Serve website GISD Parent Self Serve User Guide Page 13 of 16 Georgetown ISD Instructional Technology February 2011 Georg etown District Parent Self Serve Parent Self Serve Frequently Asked Questions FAQs Issue When log in do not see all of my enrolled GEORGETOWN ISD children on the screen Answer Please email pss georgetownisd org Provide your full name and the full legal name campus and grade level of each child you are seeing as well as children you are not seeing We will
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