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Lower Your Business Telephone Bill with Skype on your PBX/Phone

1. cccseeseeeeseeeeeeeeeeeees F 1 VoSKY Exchange Pro VISIP EX User Manual Introduction VoSKY breaks through another technological barrier with the VoSKY Exchange Pro VISIP EX providing a Skype certified solution for virtually every type of PBX equipment With this rack mountable business class PBX gateway for Skype small and medium sized businesses SMBs can finally take advantage of the largest free VoIP network in the world to connect communicate and collaborate with employees customers and partners VoSKY Exchange Pro VISIP EX Exchange Pro VISIP EX differs from our current Windows based devices in the market Using Linux as the operating system this stable and secure platform provides enhanced voice quality while greatly improving efficiency Exchange Pro VISIP EX provides enterprises with an integrated solution of SIP with Skype Exchange Pro VISIP EX doesn t affect the existing dialing scheme of Internet calls Just create a Company Skype ID on Exchange for Skype users to call and Exchange will integrate the call into the current IP PBX system VoSKY Exchange Pro VISIP EX brings Skype Internet calls to an office environment and seamlessly bridges the existing IP PBX to the Skype network to provide inexpensive long distance and international calls Extensions can dial or receive Skype calls whether from Skype calls to SIP extensions or SIP extensions to the Skype calls You can manage Skype SIP communicatio
2. Users 100 Yes 101 Yes 113 Yes Call Log i 999 1234567 Yes Phonebook Utility Options System SIP Logout Total 4 items Delete User Add User Copyright 2008 VoSKY All rights reserved 3 2 2 1 Adding Users Click Add User in the User List page to add a new user account as shown below User List Delete User ndd User Show 20 items per page Pages 1 1 1 _ Username Ext No Cell Phone Allow SkypeOut Comments 1 admin 0086135111 Yes 53 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3J tt IJ tt In the Add User page the fields Username Password Confirm Password and PIN must have an entry The Username and Password fields are used for logging into the Exchange Pro VISIP EX Web Console The PIN parameter on the page will notify you of the number of digits required for this parameter Note If the number of digits required for PIN is 3 the PIN value cannot contain less than or more than 3 digits VoSKY Exchange Pro VISIP EX Add User Username Password Confirm Password Nickname PIN 2 digits Allow to Dial SkypeOut YES O NO SkypeOut Password same as PIN Ext No oO Same as PIN Cell Phone No Skype ID Comment Copyright 2008 VoSKY All rights reserved The option Allow SkypeOut access is used to d
3. Before you start using the Exchange Pro VISIP EX login to the Web Console to configure your phonebook and add your Skype contacts and speed dial keys 2 Why can t I make SkypeOut call from the SIP extension e Skype account does not have Skype credit e Using incorrect SkypeOut format the correct SkypeOut format 00 country code area code phone number mobile phone number e The administrator forbids SkypeOut 3 Why do all the employees and speed dial keys get deleted after the administrator reconfigures the speed dial key format Before you reconfigure the speed dial key format back up all your data because this operation will delete all employees and speed dial keys 4 Why doesn t the IP PBX register to the Exchange Pro VISIP EX Please refer to section 2 2 Configuring the IP PBX 5 If the IP PBX doesn t have an Auto Attendant can connect it to the VISIP EX No Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Appendix F Limited Warranty THE EXCHANGE VI PRODUCT LINE HAS COMBINED THE SERVER CAPABILITY INTO THIS UPGRADE VERSION OF EXCHANGE SERIES THIS EXCHANGE VI PRODUCT IS CONFIGURED TO WORK WITH THE CURRENT SKYPE COMMUNICATIONS S A SKYPE SERVICE AT THE DATE OF SHIPMENT NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN VOSKY WILL HAVE NO LIABILITY IF ANY FEATURE OR UTILITY OF EXCHANGEFAILS TO PERFORM IN SUBSTANTIAL CONFORMANCE TO THE APPLICABLE SPECIFI
4. Each Skype call needs an average bandwidth of 80 130 Kbps Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Va FEREEEEEEEE a See HIN ocw camoneiiiit g Before the Exchange Pro VISIP EX is connected to the network check whether the current network connection is normal 1 Connect the network cable to the WAN port eth0 on Exchange Pro VISIP EX s back panel plug the other end of the cable to an IP Sharing Router 2 Connect the LAN port eth1 on Exchange Pro VISIP EX s back panel to the Hub Switch using another network cable Make sure your Exchange Pro VISIP EX and IP PBX are in the same network VoSKY Exchange Pro VISIP EX Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 2 4 Rack Mounting 2 4 1 Chassis Ears Screw the chassis ears to both sides of the chassis as shown below 2 4 2 Chassis Rails 1 Attach the brackets front and rear onto the rails the position of the rear bracket is adjustable 13 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual L Note The chassis rail is designed with a locking tab which can hold the system firmly to the rack and lock the system halfway without sliding out of the rack rails 2 4 3 Installing Chassis on the Rack 1 Screw the rails onto the rack Your Ultimate Gateway to Skype 14 15 VoSKY Exchange Pro VISIP EX User Manual 2 To slide the system into
5. Exchange Pro VISIP EX supports Skype to Skype Call SkypeOut Call SkypeWeb Skypeln Skype Unlimited Skype to Skype calls free between Skype users anywhere in the world SkypeOut calls allows you to place calls to regular telephones landlines or Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual mobiles all over the world for a small fee SkypeWeb ideal for partners who want to be able to show their online status so that your contacts can easily get back to you with Skype Skypeln Skype Unlimited a personal number that lets you receive calls on Skype from anyone on an ordinary phone Skypeln is included with Skype Unlimited Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Installation 2 1 Before You Begin e Make sure you meet all hardware requirements Monitor Keyboard Mouse Network cable e Make sure you have a dedicated broadband connection uplink downlink 21Mbps for VoSKY Exchange Pro VISIP EX This bandwidth is required just for Skype use e One free SIP trunk port with Auto Attendant capability e Make sure you have created 18 Skype accounts with a recommended sequential naming convention such as Prefix1 Prefix18 If the Skype accounts are random please use the import account file method to launch the Skype accounts 2 2 Configuring the IP PBX 1 Before configuring the IP PBX add a SIP Trunk for the IP PBX to access the Exchange Pro
6. For the speed dial keys in Private Contacts dial PIN speed dial key password Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual W Example 1 Dialing the speed dial key under public contact i The SIP trunk number is 9 li The speed dial key attached with a SkypeOut number 00121254xxx10 in the Public Contacts is 23 iii Pick up your handset and dial 9 gt 23 2 Dialing the speed dial key under private contact The SIP trunk number is 9 your assigned PIN is 12 ii Your password is 21 iii The speed dial key attached with a SkypeOut number 00121254xxx10 in the Private Contacts is 55 iv Pick up your handset and dial 9 gt 12 55 21 4 3 Receiving Skype Calls Incoming Skype calls to your office phone extension through Exchange Pro VISIP EX will ring the phone normally just like any other type of call Just pick up the phone to answer the call and begin the conversation Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 4 4 Allowing Skype Users to Call Exchange Pro VISIP EX Skype users can call Exchange Pro VISIP EX from Skype and then dial an office extension through Exchange Pro VISIP EX To do this follow the steps below 1 Inform the Skype User of the Exchange Pro VISIP EX Company Skype ID 2 If you are calling from Skype 2 5 when you dial the Company SkypelD and it is busy Exchange Pro VISIP EX will assign a free line t
7. In the login page enter your Username and Password to login to the Exchange Pro VISIP EX Web Console User Login Username Password Remember me Log in automatically on this computer Login Reset Copyright 2008 VoSKY All rights reserved Your Ultimate Gateway to Skype 64 VoSKY Exchange Pro VISIP EX User Manual The Public Contacts screen appears after you login to the Exchange Pro VISIP EX Web Console You can view all the Public Contacts but cannot modify them VoSKY Exchange Pro VISIP EX Public Contacts Private Contacts Public Contacts b Show items per page Pages 1 1 1 Phonebook go SkypeID Phone Cell Phone Nickname E mail Class Call Log F echo123 Skype Test C Client Profile jeyy wang 0086215023111 Logout Total 3 items Copyright 2008 VoSKY All rights reserved 3 4 1 Adding Private Contact Click Private Contacts in the Public Contacts screen to open the Private Contacts page Click Add Contact as shown below VoSKY Exchange Pro VISIP EX Public Contacts Public Contacts Private Contacts b Show 20 M items per page Delete Contact Rad Contact Pages 1 0 Fi Key SkypeID Phone Cell Phone Nickname E mail Class Phonebook Call Log Profile Logout Total 0 items Copyright 2008 VoSkyY All rights reserved Add a private contact in the Add Contact screen The Speed Dial Key and Skyp
8. details please consult the reseller in your region 4 2 2 Regular Dialing If you disable VoSKY Smart Dialing refer to the examples below when choosing your preferred Skype Access policy PIN SkypeOut PIN EIN REEE ETO Speed Dial Private Speed Speed dial dial key password Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only Allow SkypeOut calls using speed dial key and password Restrict SkypeOut direct dial with PIN Restrict SkypeOut calls to designated users using speed dial key Restrict SkypeOut calls using speed dial key and password Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 4 2 2 1 SkypeOut Direct Dial Scheme SIP trunk number gt SkypeOut number Pick up your SIP phone and dial the SIP trunk number 2 You will hear a dial tone 3 Dial the SkypeOut number 00 country code area code phone number cell phone number my Example i The SIP trunk number is 9 ii You want to call New York area code 212 to the phone number 54xxx10 iii Pick up your handset and dial 9 gt 00 1 212 54xxx10 4 2 2 2 SkypeOut Direct Dial with PIN Scheme SIP trunk number gt PIN SkypeOut number Pick up your SIP phone and dial the SIP trunk number 2 You will hear a dial tone 3 Dialthe PIN then SkypeOut number 00 country code area code phone number my Example i The SIP trunk num
9. 0 00 lexis18sh11 lexis18sh12 lexis18sh13 lexis18sh14 lexis18sh15 0 00 0 00 0 00 0 00 0 00 lexis18sh16 lexis18sh17 lexis18sh18 0 00 0 00 0 00 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual The Skype status may not refresh immediately Please click the Refresh Now button to access the current status display the default for automatic refresh is 15 seconds 3 1 8 Setting up SIP Click SIP on the left navigation to set up SIP VoSKY Exchange Pro VISIP EX Admin E SIP Setting Users Generic sar Phonebook SIP Port 5060 Call Log RTP Port 10000 Utility 3 Options j System DTMF relay RFC2833 Codec Setting SIP Logout Inbound Caller ID C Put Inbound CalleriD into P Assert id header Copyright 2008 VoSKY All rights reserved 3 1 8 1 Generic Generic SIP Port RTP Port DTMF relay e CodecSetting Auto SIP INFU SIP Port Local service port of SIP protocol default 5060 It must be the same as the SIP port of IP PBX Your Ultimate Gateway to Skype 40 VoSKY Exchange Pro VISIP EX User Manual RTP Port The value of the sending and receiving RTP port default 10000 20000 Please ensure that the scope value does not conflict with others DTMF relay The mode of DTMF relay Choices include RFC2833 and SIP INFO The default is RFC2833 RFC2833 RTP payload for DTMF digits SIP INFO allow for th
10. 100 exchangeiol Phonebook 101 exchangeio2 102 exchangeio3 Call Lo 5 123 echo123 Utility 125 voskyshi 126 echo126 Options System SIP Logout Total 6 items Delete Contact dd Contact Copyright 2008 VoSKY All rights reserved 3 2 3 1 Adding Public Contacts Click Add Contact in the Public Contacts page to add a new public contact as shown below Public Contacts Show 20 items per page Delete Contact Add Contact Pages 1 1 1 Key SkypeID Phone Cell Phone Nickname E mail Class 100 exchangeio1 101 exchangeio2 102 exchangeio3 123 echo123 125 voskysh1 126 echo126 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Add a public contact in the Add Contact screen The Speed Dial Key and Skype ID Phone fields are required The digits of Speed Dial key will appear at the end of this field In the Skype ID Phone field you can enter a Skype ID or a telephone number using the SkypeOut format The rest of the fields are optional VoSKY Exchange Pro VISIP EX Add Contact Speed Dial Key Max 2digits Skype ID PI Nickname Copyright 2008 VoSKY All rights reserved gt Note To add a telephone number as a contact enter it using the SkypeOut format in the Skype ID Phone field 00 country code area code telephone number or 00 country code cell phone n
11. Click Profile on the left to generate the User Profile screen The Username and PIN fields are read only the others are optional entries The default SkypeOut password is the same as PIN When finished click Save to save the new settings VoSKY Exchange Pro VISIP EX User Profile b Username Phonebook Password Call Log Confirm Password PIN Profile 5 Allow to Dial SkypeOut Logout g SkypeOut Password Nickname Ext No 2 C Same as PIN Cell Phone No Skype ID Copyright 2008 VoSKY All rights reserved Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Dialing Scheme After finishing the above settings you can make calls with Exchange Pro VISIP EX This section outlines and provides examples of all the different dialing schemes available with the Exchange Pro VISIP EX Before making calls please make sure your SIP Trunk status is Waiting to ensure that IP PBX has connected to Exchange Pro VISIP EX 4 1 Making Skype Calls Before you make a Skype call get the SIP Trunk number from the administrator 4 1 1 Dialing the speed dial key under public contact Scheme SIP trunk number gt speed dial key 1 Pick up your SIP phone and dial the SIP trunk number 2 You will hear a dial tone 3 Dial the speed dial key of the public contact y Example a The speed dia
12. Pro VISIP EX User Manual Vv lO S KY Statistics Exchange Pro VISIP EX Phonebook Total number of user accounts 2 Admin Total number of phonebook records 12 Users Calls Total tb d Ils 21 Total minutes Phonebook F otal ou T calls otal minutes gt Number of outbound Skype calls 18 Minutes Call Log gt Number of SkypeOut Calls 3 Minutes Utility Total inbound calls 195 Total minutes 1061 f gt Number of inbound Skype calls 195 Minutes 1061 Options ee _ s s gt Number of SkypeIn Calls 0 Minutes System Hourly List Use Rate Statistics SIP VoSKY Call Usage by hour E Outbound Logout E Inbound Paws Ole 8 H 6 eo O 10 1 2 B 14 5 16 17 18 19 20 21 22 23 3 3 Backup and Restore 3 3 1 Backup The administrator can back up the data in the User accounts phonebook and call log Select the data you want to backup and then click BACK UP Choose a destination to save the file It is recommended that you regularly back up all your accounts and phonebook data to a secure location Note The User accounts and phonebook will be backed up as an Excel file xls The call log will be backed up as an Access file mdb Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual VoSKY Exchange Pro VISIP EX Utility Admin i Backup user accounts Users Backup phonebook E Backup call log backup date 06 2008 v ae Rea Phonebook PEAC
13. Skype Incoming Skype Incoming Skype Outgoing Skype Outgoing Skype Outgoing Skype Outgoing Skype Outgoing Skype Outgoing Skype Incoming Skype Incoming Skype Incoming Skype Outgoing SkypeOut SkypeOut Skype Outgoing Skype Incoming SkypeOut Skype Outgoing Skype Incoming 00 00 06 00 00 04 00 01 49 00 00 02 00 02 09 00 01 43 00 02 10 00 01 02 00 07 54 00 00 31 00 01 12 00 00 33 00 01 51 00 00 14 00 00 56 00 02 01 00 00 36 00 00 57 00 03 00 00 00 54 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 EURO 0 EURO O 0 0 0 0 EURO O 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 EURO 0 EURO O 0 0 0 0 EURO O 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 EURO 039 EURO 039 0 0 0 0 EURO 039 0 0 0 0 Copyright 2008 V OSKY All rights reserved 3 2 5 Statistics The Statistics page appears when you finish the Configuration Wizard by clicking the icon or whenever you login to the Web Console In this screen you can view the current number of User accounts the number of records in the Phonebook the total number of calls call duration and the frequency of usage per hour An example is shown below 61 Your Ultimate Gateway to Skype VoSKY Exchange
14. SkypeOut Access Select the option best suited for your requirements then click Next 3 1 2 2 SkypeOut Call Availability Configure the time period for SkypeOut functionality If you don t want to restrict SkypeOut dialing select Anytime If you want to customize the time period select the time in the drop down list then click New to add a new item When you finish configuring click Next Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Select a Time to Allow SkypeOut Calls Anytime Customize allowable SkypeOut time period s 08 00 18 00 Days All g New Copyright 2008 VoSKY All rights reserved 3 1 2 3 Dialing Scheme Exchange Pro VISIP EX provides a two segment X Y dialing scheme 16 digits maximum The first segment X is the PIN personal identification number The second segment Y is the speed dial key The default format is 2 2 2 digit PIN 2 digit key Enter the numbers in the fields as shown below then click Next L Note The digits for Y cannot be 0 Your Ultimate Gateway to Skype 26 VoSKY Exchange Pro VISIP EX User Manual Dialing Scheme Exchange provides a two segment speed dial key dialing scheme Both segments together cannot exceed more than 16 digits The first segment of your number is a PIN Personal Identification Number Please configure a dialing scheme for use with the Exchange Phonebook a p Maximum le
15. SkypeOut calls using speed dial key and word t SkypeOut direct dial with PIN ypeOut calls to designated users using Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege i You want to call New York area code is 212 to the phone number 54xxx10 li Your assigned PIN 12 and you are allowed to dial SkypeOut iii The SIP trunk number is 9 iv Pick up your handset and dial 9 gt 12 0 212 54xxx10 Restrict SkypeOut direct dial with PIN SkypeOut Access Do you want to allow user to be able to make SkypeOut calls Please select an option below O Yes O Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN Allow peOut calls using speed dial key only Allow SkypeOut calls using speed dial key and testrict SkypeOut direct dial with PIN eOut calls to designated users using kypeOut calls using speed dial key and Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege i You want to call New York area code 212 to the phone number 54xxx10 li Your assigned PIN is 12 and you are allowed to dial SkypeOut iii The SIP trunk number is 9 iv Pick up your handset and dial 9 gt 12 0 212 54xxx10 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 4 2 1 1 Special SkypeOut Smart Dialing This option is for special SkypeOut service use For more
16. a client the following parameters are needed Username The authenticated username when IP PBX registers to Exchange Pro VISIP EX Password The authenticated password when IP PBX registers to Exchange Pro VISIP EX The SIP Trunk status may not refresh immediately Please click the Refresh Now button to access the current status display the default for automatic refresh is 5 seconds Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual NO The IP PBX has not registered to Exchange Pro VISIP EX Connected The IP PBX has registered to Exchange Pro VISIP EX Waiting The IP PBX has connected to Exchange Pro VISIP EX 3 1 9 1 Adding A SIP Trunk Before configuring the IP PBX you must add a SIP Trunk for IP PBX to access the Exchange Pro VISIP EX Click the Add button in the Trunk tab to add a SIP trunk Refresh status per 5 Y Seconds Refresh Now Trunk no Username Status Enter the Trunk Username and Trunk Password they are used as the authentication when IP PBX registers to Exchange Pro VISIP EX You can restrict the register s IP PBX IP address Dynamic is to allow any IP PBX to register to Exchange Pro VISIP EX Static IP is only to allow the IP PBX with the designated IP address to register to Exchange Pro VISIP EX click the Save button to save it a p VoSKY SIP trunk detail Exchange Pro VISIP EX 192 168 1 63 Copyright 2008 VoSKY All ri
17. ae desktop File Edit View Terminal Tabs CONNECTION INITIATED The DSL connection has been triggered You can use the plog command to see the status or ifconfig pppo for general interface info VoSKY Exchange Pro VISIP EX User Manual 11 Type plog and ifconfig ppp0 from a Terminal window to view the PPPoE connections Gil e A File Edit View Terminal Tabs Help ae ae desktop plog Jun 59 28 localhost pppd 23965 Plugin rp pppoe so loaded Jun 59 28 localhost pppd 23967 pppd 2 4 4b1 started by root uid O Jun 59 28 localhost pppd 23967 PPP session is 3892 Jun 59 28 localhost pppd 23967 Using interface pppl Jun 59 28 localhost pppd 23967 Connect pppl lt gt etho Jun 59 29 localhost pppd 23967 PAP authentication succeeded Jun 59 29 localhost pppd 23967 peer from calling number 00 90 1A 41 03 8 A authorized ae ae desktop ifconfig pppo pppo Link encap Point to Point Protocol inet addr 122 116 44 88 P t P 61 224 48 254 Mask 255 255 255 255 UP POINTOPOINT RUNNING NOARP MULTICAST MTU 1492 Metric 1 RX packets 3070 errors 0 dropped 0 overruns 0 frame 0 TX packets 3697 errors 0 dropped 0 overruns O0 carrier 0 collisions 0 txqueuelen 3 RX bytes 505284 493 4 KiB TX bytes 478735 467 5 KiB ae ae desktop Your Ultimate Gateway to Skype D 6 VoSKY Exchange Pro VISIP EX User Manual Appendix E FAQ Skype Issue 1 What is the bandwidth for each Skype Call The
18. applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the VoSKY software product documentation or specifications as being compatible VoSKY will make reasonable efforts to provide compatibility except where the non compatibility is caused by a bug or defect in the third party s product or from use of the software product not in accordance with VoSKY published specifications or user guide THIS VOSKY PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE AGREEMENT THIS VOSKY Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE FOR THE APPLICABLE WARRANTY PLEASE REFER TO THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE Obtaining Warranty Service Customer may contact VoSKY Technical Support Center within the applicable warranty period to obtain warranty service authorization Dated proof of purchase from VoSKY or its authorized reseller may be required Products returned to VoSKY must be pre authorized by VoSKY with a Return Merchandise Authorization RMA number marked on the outside of the package and sent prepaid and packaged appropriately for safe shipment and it is recommended that
19. com URL www shop telephonemanofamerica com Lower Your Business Telephone Bill with Skype on your PBX Phone System Actiontec VoSKY Exchange Skype Gateways connect your PBX Phones to SKYPE Make unlimited calls for only 1 97 mo per line on your CURRENT business PBX Phone system Your Ultimate Gateway to Skype O Vo S K Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Version 1 0 www vosky com How to Use This Manual Conventions To make sure that you perform certain operations properly take note of the following symbols used throughout this manual tw Note Tips and additional information to help you complete an operation l Warning Reminders on actions or configurations that should be avoided y Example Examples to help you complete an operation p In dialing scheme indicates a pause In dialing scheme indicate continuous dialing Typography Bold menus and menu commands command buttons tabs options and service or process names Italics References to other documentation The first time you use Exchange Pro VISIP EX we recommend reading this manual in the following sequence e Section 2 Installation This section lists the PBX and Exchange Pro VISIP EX setup procedures e Section 3 1 4 Launching Skype Accounts This section describes Skype accounts launch e Section 3 1 8 Setting up SIP This section describes SIP settings e Section 3 1
20. selection Example lsb ffi ti wtaltrfet jtteia yet jo fot te 4 H W Monitor Example iH s fw Mjolnm ilt olr 2 f3 RRR Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 4 1 CPU Usage Function Description Parameter CPU Usage The CPU usage of the system means the CPU usage means to go to the previous selection gt means to go to the next selection means more information a Example ele uf fulsjalglte t s 3 eT topo 4 2 Memory Usage Function Description Parameter Memory Usage The memory usage of the system means the CPU temperature means to go to the previous selection gt means to go to the next selection Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 4 3 Network Usage Function Description Parameter Network Usage The network load KB of the Network means the load on the Interface Card NIC NIC means to go to the previous selection gt means to go to the next selection P means more information Example Nielt wlofr k ulsfalgle 3 v 3 So oP i3sisik iat Pe Example The usage of NIC 1 JELAIN 1 Julstafgle fttr 2 oe itis key EA Example The usage of NIC 2 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 5 System Conf Function Descripti
21. the rack first align the chassis rails with the rack rails and push the system backwards until the locking tab clicks 3 Simultaneously press the locking tabs on both sides of the chassis rails and push the system into the rack The system should slide easily into the rack 2 4 4 Removing Chassis From the Rack 1 To slide the system off the rack grab the system by its ears and gently pull it out Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 2 The system will be locked halfway while being pulled out Simultaneously pull on the locking tabs on both sides of the chassis rails to unlock 3 Pull the system forwards The system should slide easily off the rack L Note The chassis rail is designed with a locking tab which can hold the system firmly to the rack and lock the system halfway without sliding out of the rack rails Your Ultimate Gateway to Skype 16 VoSKY Exchange Pro VISIP EX User Manual 2 5 Setting up the Network For security reasons we recommend you set up the Exchange Pro VISIP EX behind the NAT or firewall You can skip this section if your network is DHCP VISIP EX will get IP settings assigned automatically Here we show setting up eth1 as an example Please set up ethO using the same steps 1 Click System gt Administration gt Networking to launch the Network settings In the Connections section select the interface eth1 and click the Properties butt
22. they be insured or sent by a method that provides for tracking of the package The repaired or replaced item will be shipped to Customer at VoSKY s expense not later than thirty 30 days after VoSKY receives the defective product VoSKY shall not be responsible for any software firmware information memory data or Customer data contained in stored on or integrated with any products returned to VoSKY for repair whether under warranty or not WARRANTIES EXCLUSIVE IF A VOSKY PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT VOSKY S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NONINFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED VOSKY NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual VOSKY SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED B
23. you want to allow user to be able to make SkypeOut calls Please select an option below OYes Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only O Allow SkypeOut calls using speed dial key and password No Restrict SkypeOut direct dial with PIN O Restrict SkypeOut calls to designated users using speed dial key O Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege 3 2 1 3 Enabling Special SkypeOut Service This option is for special SkypeOut service use For more details please consult the reseller in your region 3 2 1 4 Modifying SkypeOut Settings and Call Availability Refer to Section 3 1 2 1 SkypeOut Settings and Section 3 1 2 2 SkypeOut Call Availability Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3 2 2 Users There are two possible types of users when logging into the Exchange Pro VISIP EX Web Console administrator and normal user All normal users are created and managed by the administrator Click Users on the left panel to view the current user list You can sort the user list by clicking on one of the column headings VoSKY Exchange Pro VISIP EX User List Pages 1 1 1 v reas 20 items per page Username Ext No PIN Cell Phone Allow SkypeOut Comments
24. 3 1 5 Skype Credit Low Balance Notification You can enable this feature under the Admin tab on the Exchange Pro VISIP EX Web Console to get an automatic low balance notification when the SkypeOut balance is lower than the value you set default 5 After configuration the corresponding Skype account will send an IM to your assigned SkypelD when the above occurs on any Skype account of Exchange Pro VISIP EX Additionally you will hear a voice prompt notification of the SkypeOut balance when making a SkypeOut call 2 Note Use the same currency units to manage Skype credit on Exchange Pro VISIP EX Exchange Pro VISIP EX will automatically use the currency units of its first Skype account as the default value Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual VoSKY Exchange Pro VISIP EX Admin Status System Info Admin Users Account Password Account Password Account Phonebook 1 lexisi8sh1 Modify 2 lexisi8sh2 Modify 3 lexis18sh3 Call Log 4 lexisi8sh4 Modify 5 lexisig8shs Modify 6 lexisi8sh6 Utility 7 lexisi8sh7 Modify 8 lexisi8sh8 Modify 9 lexisi8sh9 10 lexisi8shi0 Modify 11 lexisi8shi1 Modify 12 lexisi8shi2 Options 13 lexisi8shi3 Modify 14 lexisi8shi4 Modify 15 lexisi8shi5 System 16 lexisi8shi6 Modify 17 lexisi8shi7 Modify 18 lexisi8shis SIP Logout Copyright 2008 VoSKY All rights reserved 3 1 6 Changing Skype s Password Click the Modify button next the Skype ID in
25. 9 Setting up SIP Trunk This section describes SIP Trunk settings e Section 3 2 3 Phonebook This section describes Phonebook settings e Section 4 Dialing Scheme This section describes the different dialing schemes of Exchange Pro VISIP EX and how to make calls Table of Contents 1 MITE O GUICTION siscisicccciecececeniccneneecesecasendaceceescedscusesteceuecececesusexdece 1 1 1 Package Contents ciscicacccasscenssandvanseancetedandsnstandearateaseeisanamans 3 1 2 System OVEIVICW iivscicsccenscaxtucndeeshscasdanenstsancncneanensatenararemeuers 3 1 2 1 Front View cccndceete cheese ccdenanavonidenduececeweuseveneestnwewonssdeccaee 3 Wee R6ar IEW eecsceeecceracen totes ceus aot oeusenucamecaues Sderatanteoeeteessie 5 1 3 WS UNE OS cries eccameac ven oooeccasontaceecaccicdtuncecceweas Acveessusuenseatemeens 8 1 4 Supported Skype Service cccccccecceeceeeeeeeeeeeeseeeeeeeaees 8 2 INStAN ATION 0 0 cece eee ececeeeeecencencencscesneeeeacenceaeeeeseeseesaennenaeunes 10 2 1 BEING VOU BOOI ccsicscanencinaasssinavnscnrseunacetaancanmavemmncesmnicecains 10 2 2 Configuring the IP PBX ccceccsecceecseeeeeeteeeeeeeeeeteeens 10 2 3 Connecting Exchange Pro VISIP EX to the Network 11 24A RACK MOUNINO erriei nainte aaar A 13 2 4 1 Chassis Ears cecedceucsccnctracteestiiuwavereretinetindeatonntateuiints 13 2 4 2 Chassis RalllS cccccccccceccccececcccececcececcavsceveceeaeens 13 2 4 3 Installing Chass
26. Admin tab to modify the corresponding Skype s password L2 Note Do not change the Skype accounts from the original accounts you used This will prevent poor voice quality or system crashes from occurring lt gt Note During this process all Skype accounts will sign out and the Exchange Pro VISIP EX service will restart Make sure there are no active calls before proceeding Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual A Tanks pacer Sem Ope E 1oem Pa ary x VOSKY Exchange Pro VISIP EX Firefox 5 g lexis18sh4 0 00 i echo123 jiyyact714 jiyyact73 jiyyact74 Status System Info jiyyact75 Password Account Password Account Password al Modify null Modify Modify Modify os null Modify Modify Modify null Modify Modify Modify null Modify Modify Modify null Modify Modify Modify null Modify Modify 6 Call ordinary phones ee Notification Notify me when SkypeOut balance is less than VoSky Exchange Pro VISIP EX Firefox Q Skype 1 4 for Linux Enter the new password in the Change Password window and click OK to save the modification Ghange Password IS Change Password Current Password ser New Password oR Verily New Password eer Your password must be at least 6 characters in length v Automatically sign in w
27. CATIONS BECAUSE OF ANY CHANGES MADE BY SKYPE TO ITS PROGRAM OR SERVICES IF THIS DISCLAIMER IS NOT ACCEPTABLE TO YOU PLEASE RETURN THE PRODUCT IN ITS ORIGINAL BOX TO YOUR POINT OF PURCHASE WITHIN FIFTEEN 15 DAYS OF PURCHASE TO OBTAIN A REFUND IN NO EVENT SHALL THE FOREGOING BE DEEMED TO EXPAND ANY WARRANTY OR LIMIT ANY DISCLAIMER CONTAINED HEREIN Product Operation Regulatory Requirements 1 Using any unauthorized softwares hardwares and or any improper operation that will impact the normal functioning of the Exchange are prohibit 2 The warranty is invalid if the manufacture warranty sticker serial number has been altered or removed from the product 3 Extended Hardware Warranty and Software Maintenance is available For more information please visit www vosky com Hardware VoSKY warrants to the end user Customer that this hardware product will be free from defects in workmanship and materials under normal use and service for twelve 12 months from the date of purchase US or twenty four 24 months from the date of purchase Europe from VoSKY or its authorized reseller VoSKY s sole obligation under this express warranty shall be at VoSKY s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual two foregoing options is rea
28. Exchange Pro VISIP EX User Manual Select the format of Skype accounts Fixed Prefix serial number Prefix Password Import list of accounts Browse Copyright 2008 VoSKY All rights reserved Exchange Pro VISIP EX will list the 18 Skype accounts Click the Back button to return to the previous page to revise Otherwise click the Start button to start the Skype launch process Skype accounts for all ports Skype account Status Skype account Status voskytwn voskytwn10 voskytwn6 actiontec_china_bj3 voskytwn3 actiontec_china_bj2 voskytwn4 actiontec_china_bjl voskytwn5 actiontec_china_bj4 voskytwnl actiontec_china_bj5 voskytwn7 actiontec_china_bj6 voskytwn8 actiontec_china_bjl OON OUAR W N fF voskytwn9 actiontec china bj8 Note The process will take about 15 20 minutes depending on network conditions during the process please do not use the keyboard and mouse to avoid interruptions or errors When the process is complete a message window will pop up to notify you Click the Ok button to close it Your Ultimate Gateway to Skype 34 VoSKY Exchange Pro VISIP EX User Manual Skype accounts for all ports Skype account Status Skype account Status 1 voskytwn PASS 10 voskytwn10 vosky Ep127 0 0 E8080 vosky j vosk A Skype account setup procedure complete f You may click OK to surf to the Web Console voskytwn8 PASS 17 actiontec_china_b
29. KCUF ui Call Log m ay Restore Options C Restore user accounts C Restore phonebook System om SIP Logout Copyright 2008 VoSKY All rights reserved 3 3 2 Restore The administrator can restore data from the backup files Select the data you want to restore and click Browse to select the corresponding file from your PC Click RESTORE to restore the data lt gt Note Once you have modified the Dialing Scheme if you want to run a restore procedure make sure the format of Speed dial key in phonebook and PIN for your user accounts Is in accordance with that of the current Dialing Scheme If not restoration of the data may not be successful Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual VoSKY _ Exchange Pro VISIP EX Utility Backup C Backup user accounts Admin C Backup phonebook C Backup call log backup date 06 2008 Users Phonebook Call Log Utility Restore Restore user accounts Restore phonebook Options System Ic Documents and Settings ad Desktop s SIP RESTORE Logout Copyright 2008 VoSKY All rights reserved 3 4 Normal User As a normal user you can enter the IP address of Exchange Pro VISIP EX Server in the Address bar of a web browser For example If the IP address of Exchange Pro VISIP EX Server is 192 168 1 126 enter http 192 168 1 126 8080 in the Address bar
30. SIP EX Admin atus System Info Account Password Accoun asswor ccount 1 lexisi8shi Modify 2 lexisi8sh2 Modify 3 lexisi8sh3 4 lexisi8sh4 Modify 5 lexisi8sh5 Modify 6 lexisi8sh6 7 lexisi8sh7 Modify 8 lexisi8sh8 Modify 9 lexisi8sh9 10 lexisi8shi0 Modify 11 lexisi8shil Modify 12 lexisi8shi2 13 lexisi8sh13 Modify 14 lexisi8shi4 Modify 15 lexisi8shi5 16 lexisi8shi6 Modify 17 lexisi8shi7 Modify 18 lexisi8shis Notification Notify me when SkypeOut balance is less than Shutdown Copyright 2008 VoSKY All rights reserved 3 1 12 Updating VISIP EX Exchange Pro VISIP EX automatically checks for software and firmware updates every 24 hours When there is an update available the Exchange Pro VISIP EX will automatically notify you by sending an IM to your Skype ID You can only obtain Exchange Pro VISIP EX updates once it is activated Click System gt Administration gt Update Manager to launch the update program 3 2 VISIP EX Web Console Settings The section explains how to configure the Exchange Pro VISIP EX Web Console You must configure the following settings before using the Exchange Pro VISIP EX to make calls Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual The user management of Exchange Pro VISIP EX including adding deleting and modifying users The phonebook management of Exchange Pro VISIP EX including Public Contacts and Private Contacts Dialing Scheme settings SkypeOut sett
31. VISIP EX That is create a new trunk and specify a username and password for that trunk refer to Section 3 1 9 1 Adding A SIP Trunk 2 Create a corresponding SIP Server with above username and password in the IP PBX 3 Assign a SIP Trunk number must be different from any existing hunting group numbers for the SIP trunk of your IP PBX and record this number for instance 9 4 The parameters of the IP PBX vary with the different brands The following is a list of parameters which are needed for proper configuration Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual SIP Register Server Exchange Pro VISIP EX s IP Address SIP Trunk s Username in Exchange SIP Username Pro VISIP EX SIP Trunk s password in Exchange Pro SIP Password VISIP EX Inform server the valid duration of the SIP Expiration time registration information SIP Port in Exchange Pro VISIP EX SIP local port default 5060 The DTMF Relay Mode in Exchange SIP DTMF Mode Pro VISIP EX SIP INFO and RFC2833 RFC2833 Pay Load Default 101 or 96 101 is Type recommended G 711 A Default 20ms G 711 U Default 20ms 2 3 Connecting Exchange Pro VISIP EX to the Network Exchange Pro VISIP EX has two network connections e ethO Communicate with Skype on the Internet e eth1 Communicate with the IP PBX under the same LAN local area network We recommend you to use two network interfaces to balance the network flow
32. Y CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPT TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OTHER HAZARDS OR ACTS OF GOD Your Ultimate Gateway to Skype VoSKY P N 0530 0591 000
33. al key in the Public Contacts list Speed dial key Users are allowed to make SkypeOut calls by the Speed dial key in the Private Contacts list PIN Speed dial key Users are allowed to make SkypeOut calls if prefixed with their PIN PIN SkypeOut number b Restrict SkypeOut calls to designated users using speed dial key All users can make SkypeOut calls by the Speed dial key in the Public Contacts list speed dial key Users are allowed to make SkypeOut calls by the speed dial key in the Private Contacts list PIN speed dial key c Restrict SkypeOut calls using speed dial key and password All users can make SkypeOut calls by the speed dial key in the Public Contacts list Speed dial key Users are allowed to make SkypeOut call by the speed dial key in the Private Contacts and password PIN Speed dial key password Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual SkypeOut number directly PIN SkypeOut number PIN Private Speed dial key PIN Private Speed dial key password Public Speed Dial key Restrict SkypeOut direct dial with PIN X V V V Restrict SkypeOut calls to designated users using speed dial key Restrict SkypeOut calls using speed dial key and password Please refer to the examples in section 4 2 2 Regular Dialing to get a detailed explanation of the different options offered for
34. all Log Diy Options System SIP Logout Copyright 2008 VoSKY All rights reserved 3 Enter the Product License Key click the Parse button to display the added capacity Click the Submit button to complete the activation VoSKY Exchange Pro VISIP EX Status System Info Admin System Info Users Bo Phonebook Total enabled capacity 18 Call Log Product License Key Utility om Ho C Line Capacity 4 Options amp en SIP Logout 4 The maximum capacity of supported Skype lines is 30 Your Ultimate Gateway to Skype 30 VoSKY Exchange Pro VISIP EX User Manual 3 1 4 Launching Skype Accounts Exchange Pro VISIP EX includes support for 18 Skype accounts on purchase There can be 18 concurrent calls through Exchange Pro VISIP EX The VISIP capacity key expands the capacity of Skype lines to maximum 30 If you want to expand Skype lines capacity before launching Skype accounts refer to section 3 1 3 Activating VISIP Capacity Key You must create 18 Skype accounts before launching We recommend creating Skype IDs with a sequential naming convention Skype ID Prefix1 Prefix18 For example lexis18sh1 lexis18sh2 lexis18sh18 If the Skype accounts are not named sequentially then please import an account file to launch the Skype accounts Select an option to launch the Skype accounts Rapid Launch and File imported gt Note Do no
35. are read only VoSKY Exchange Pro VISIP EX User Info Admin Username Users 4 Password B8a Phonebook Confirm Password a Call Log Nickname PIN 2 digits m gt Utility e Allow to Dial SkypeOut YES O NO SkypeOut Password same as PIN Options Ext No 252 229 ap System Cell Phone No Skype ID SIP Comment Logout modiy View A Phonebook Copyright 2008 VoSKY All rights reserved Oe Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3 2 3 Phonebook Exchange Pro VISIP EX has two Phonebooks Public Contacts and Private Contacts As an administrator you can add and manage Public Contacts Public Contacts are contacts universally shared within the company All users can view Public Contacts after login As a normal user you can add and manage Private Contacts Private Contacts are for personal use Click Phonebook on the left to view the Public Contacts screen Various parameters including Key Skype ID Phone Cell Phone Nickname E mail and Class can be viewed here You can sort the Public Contacts list by clicking the column headings VoSKY Exchange Pro VISIP EX Public Contacts Admin Show 20 BE Semm per page Delete contact Add contact Pages 1 1 1 Key SkypeID Phone Cell Phone Nickname E mail Class Users
36. bandwidth of a Skype call depends on the Internet access bandwidth and computer s CPU performance of both sides of the conversation According to statistics provided by the official website of Skype each Skype Call needs an average bandwidth of 3Kb s 16Kb s go to http www skype com help fag technical html for more information 2 Whatis SkypeOut SkypeOut allows you to place calls to regular telephones landlines or mobiles all over the world for a low fee Most countries regions have offered the SkypeOut services so far go to http www skype com products skypeout rates all_rates html for more information 3 What is Skypeln Skypeln offers you a regular phone number Thus your contacts can call your Skype account using a regular phone A handful of countries regions have offered the SkypeOut services so far go to http www skype com products skypeout rates all_rates html for more information 4 How many Skype accounts are needed for VoSKY Exchange Pro VISIP EX You need 18 Skype accounts for Exchange Pro VISIP EX We recommend creating Skype IDs using a sequential naming convention such as Company Name1 Company Name2 Company Name3 Company Name4 Company Name18 The Skype ID Company Name1 will be used as the Company Skype ID Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual VoSKY Exchange Pro VISIP EX Issue 1 Why can t I call my Skype contacts from the SIP extension
37. ber is 9 your assigned PIN is 12 ii You want to call New York area code 212 to the phone number 54xxx10 Pick up your handset and dial 9 gt 12 00 1 212 54xxx10 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 4 2 2 3 SkypeOut Call Using Speed Dial Key Scheme SIP trunk number gt public speed dial key PIN private speed dial key 1 Pick up your SIP phone and dial the SIP trunk number 2 You will hear a dial tone 3 For the speed dial keys in Public Contacts dial the speed dial key For the speed dial keys in Private Contacts dial PIN speed dial key my Example 1 Dialing the speed dial key under public contact i The SIP trunk number is 9 li The speed dial key attached with a SkypeOut number 00121254xxx10 in the Public Contacts is 23 iii Pick up your handset and dial 9 gt 23 2 Dialing the speed dial key under private contact i The SIP trunk number is 9 your assigned PIN is 12 ii The speed dial key attached with a SkypeOut number 00121254xxx10 in the Private Contacts is 55 iii Pick up your handset and dial 9 gt 12 55 4 2 2 4 SkypeOut Call Using Speed Dial Key and Password Scheme SIP trunk number gt public speed dial key PIN private speed dial key password 1 Pick up your SIP phone and dial the SIP trunk number 2 You will hear a dial tone 3 For the speed dial keys in Public Contacts dial the speed dial key
38. d lt FQ gt Load the default configuration values for this menu Execute command or enter submenu Once you enter PhoenixBIOS Setup utility the Main Menu will appear on the screen Use the arrow keys to move among the items and menus and make changes to the settings Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual dvanced Security 10 54 15 System Date 06 06 2006 lt Tab gt lt Shift Tab gt or Legacy Diskette A 1 44 1 25 EB 37 lt Enter gt selects filed IDE Primary Sarster Hone IDE Primary Slave Hone SATA Port 1 Hone SATA Port 2 Hone SATA Port 3 Hone SATA Port 4 Hone Boot Features Installed memory 256 EB Available to OS 254 EB Used by devices 2 EB Use the arrow keys to move to the Exit menu Note that lt Esc gt does not exit this menu You must select one of the items from the menu or menu bar to exit Hain Advanced Security Iten Specific Help Exit Discarding Changes Load Setup Defaults Exit Systen Setup and Discard Changes save your changes to Save Changes Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Load Setup Defaults The option allows users to restore all of the BIOS settings to the Optimal Defaults The Setup Defaults are the default values set by the mainboard manufacturer specifically for the optimized performance of the mainboard Load Setup Defaults Enter When you select Load Setu
39. dification as shown below new PIN 4 VoSKY User Info Exchange Pro VISIP EX Admin Username Users seve Password Phonebook Confirm Password Call Log Nickname PIN 4 digits 2225 Utility Allow to Dial SkypeOut YES O N SkypeOut Password same as PIN Ext No Options System Cell Phone No Skype ID SIP Comment Logout Delete User View amp Phonebook Copyright 2008 VoSKY All rights reserved Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3 2 1 2 Enabling VoSKY Smart Dialing The new VoSKY Smart Dialing feature is added in the Option screen With VoSKY Smart Dialing you no longer need to dial the country code for certain SkypeOut calls The VoSKY Smart Dialing feature will enable you to choose a default country code and should be set to the country you make the majority of your SkypeOut calls to These calls can be dialed just like you would dial a domestic call You don t need to dial the country code just the area code and the phone number To use this feature go to Options select Enable VoSKY smart dialing and pick the country region from the pull down list on the right Vos KY Options Exchange Pro VISIP EX Dialing Scheme Admin Exchange provides a two segment speed dial key dialing scheme Both segments together cannot exceed more tha
40. e ID Phone fields must have an entry In the Skype ID Phone field you can enter a Skype ID or a telephone number using the SkypeOut format The rest of the fields are optional 65 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual VoSKY Exchange Pro VISIP EX Add Contact b Speed Dial Key 25 _ 2digi Phonebook AAT E Max 2digits Skype ID Phone Call Log i Nickname Profile E mail Logout Class Cell Phone No Telephone No Comment Reset Copyright 2008 VoSKY All rights reserved 2 Note If you want to add a telephone number as a contact enter it using the SkypeOut format in the Skype ID Phone field 00 country code area code telephone number or 00 country code cell phone number VoSKY Exchange Pro VISIP EX Add Contact b Speed Dial Key 46 Max 2digits Phonebook Skype ID Phone Call Log 5 Nickname Profile E maik Logout Class Cell Phone No Telephone No Comment Save Save a Next Copyright 2008 VoSKY All rights reserved When finished click Save to save the new contact Click Save amp Next to save the new contact and add an additional new contact Your Ultimate Gateway to Skype 66 67 VoSKY Exchange Pro VISIP EX User Manual 3 4 2 Modifying a User Profile
41. e admin default password password A value that pre populates a field in the Exchange Pro VISIP EX Console A default value represents a logical ou GER and is provided for convenience Use default values as pre set by VoSKY or customize them as required The term local refers to a computer on which you are directly installing or running Exchange Pro VISIP EX as opposed to a remote computer which is physically distant and or connected to your computer through a network Bucy Tone Low pitched tone interrupted sixty times per minute This y tone indicates that the called station is off hook or busy A constant high pitched tone indicating that the system is Dial tone ready to process your call Users typically listen for this tone before dialing phone numbers Also known as Touch Tone or Tone Dialing is used for DTMF Dual telephone signaling over the line in the voice frequency Tone Multi band to the call switching center Today DTMF is used for most call setup between telephone set and the telephone switch The handset is removed from the cradle or you are in conversation The handset is in the cradle An IP PBX is a business telephone system designed to deliver voice over a data network and interoperate with the normal Public Switched Telephone Network Local Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual A category of hardware and software that enables people to VoIP Voice o
42. e carrying of session related control information that is generated during a session Click the Save button to save the settings 3 1 8 2 Codec Setting VoSKY Exchange Pro VISIP EX Codec Setting Codec G 711 A G 711 U GSM Copyright 2008 VoSKY All rights reserved For compatibility with your IP PBX Exchange Pro VISIP EX supports three kinds of codecs including G 711 U G 711 A and GSM Select the codec you want to use and click the Save button to save the settings 3 1 8 3 Inbound Caller ID Inbound Caller ID C Put Inbound CallerlD into P Assert id header The approach of inbound CallerlD depends on the type of the receiver Choose the same approach to the receiver Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3 1 9 Setting up SIP Trunk Set up the SIP Trunk in Admin tab VoSKY Exchange Pro VISIP EX SIP Trunk setting Options Customized CallerlD for outbound call Refresh status per 5 Seconds Refresh Now Copyright 2008 VoSKY All rights reserve Caller ID for outbound call displays the caller s information from SIP phone to Skype The Skype user receives the call from Exchange Pro VISIP EX as well as the outbound CallerlD information Enter the CallerlD for outbound call click the Save button to save it Options Customized CallerlD for outbound call VoSKY Exchange When an IP PBX registers to Exchange Pro VISIP EX as
43. eNo is the PIN with the old dialing scheme e Enter a new PIN to the column EmployeeNo in the User accounts file e Enter a new PIN to the column EmployeeNo in the Phonebook file e Enter a new speed dial key to the column SpeedDial in the Phonebook file To restore the backup files to the Exchange Pro VISIP EX database refer to Section 3 3 1 Restore 4 After modifying the Dialing Scheme the column PIN in the User accounts file will be reset and these users cannot login to the Exchange Pro VISIP EX Web Console or manage its Private Contacts until the administrator reconfigures the PIN for them In the User List screen these PINs will show a red question mark next to the name which shows the users who are currently in an invalid state Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual VoSKY User List Exchange Pro VISIP EX Show 20 items per page Delete User Add User Pages 1 1 1 Admin O Username Ext No PIN amp Cell Phone Allow S eOut Comments 1 D a Yes 2 admin 9999 1111111111 Yes Users Phonebook Call Log Utility Options System SIP Logout Total 2 items Delete User Copyright 2008 VoSKY All rights reserved 5 The administrator must reconfigure the PIN to follow the new dialing scheme otherwise these users will be invalid Click the corresponding username in the User List page to enter a new PIN Click Save to save the mo
44. ed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege Select a Time to Allow SkypeOut Calls Anytime Customize allowable SkypeOut time period s 08 00 v 18 00 v pays Al Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3 2 1 1 Modifying Dialing Scheme The dialing scheme X Y configured in the Configuration Wizard can be modified in the Options screen When modifying the dialing scheme remember that the Y digit cannot be 0 Refer to the example shown below Dialing Scheme Exchange provides a two segment speed dial key dialing scheme Both segments together cannot exceed more than 16 digits The first segment of your number is a PIN Personal Identification Number Please configure a dialing scheme for use with the Exchange Phonebook a fa Maximum length is 16 total digits Note Modifying the Phonebook s format will delete all the data in your current Phonebook and accounts will be left without PIN Please backup your data before you modify these values i Warning Make sure to backup all data before modifying the Dialing Scheme Any modification to the dialing scheme will delete all the data in your phonebook and reset the PIN to null for all user accounts 1 After you modify the Dialing Scheme a message window will appear to remind you to backup the data Click OK to continue o
45. eeeeeees 67 4 Dialing Scheme ccccceeceeeeeeeeeeeeeeeeneeeesenesenseneeeneceesenees 68 4 1 Making Skype Calls cccccccecccseeceseeeeeeeeeeseeeseeesseeeas 68 4 1 1 Dialing the speed dial key under public contact 68 4 1 2 Dialing the speed dial key under private contact 69 4 2 Making SkypeOut Calls cc cecceecceeeeeeeeseeeseeeeseeees 69 4 2 1 VOSKY Smart Dialing cccccecccececeeeceeeeeeeeeeeeaeees 70 4 2 1 1 Special SkypeOut Smart Dialing eee 73 4 22 RECOU DIANO esseer e Ere EE 13 4 2 2 1 SkypeOut Direct Dial c ec ceecceeeceeeeeeeeee ees 14 4 2 2 2 SkypeOut Direct Dial with PIN cece sees 74 4 2 2 3 SkypeOut Call Using Speed Dial Key 15 4 2 2 4 SkypeOut Call Using Speed Dial Key and Password 75 4 3 Receiving Skype Calls cccccccccseccseeseeesseeseeeseeeeseeees 76 4 4 Allowing Skype Users to Call Exchange Pro VISIP EX 77 5 Disaster Recovery s sssssssnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 78 Appendix A Setting up the BIOS ee eeeee sees eeeees A 1 Appendix B LCD Panel Operations cccsseeeeeeeeees B 1 Appendix C Glossary of Terms c cccceeeeeeeeeeeeneeneeenes C 1 Appendix D PPPoE Connection ccccscceseeeeeeeeeeeeneeees D 1 Appendix E FAQ assets dcesssncteiiedenncsteseenumscdsnncuinenseanueneeaeedia E 1 Appendix F Limited Warranty
46. eived confirmation that your transaction has cleared and your currency has been converted to EUR In most cases you can immediately begin using the service with Skype For more information about this please see http support skype com You can view the details of the currency conversion transaction on your account page at https secure skype com store myaccount orderdetails html order_id 47364905 Order Details Skype Name pci401 Number 47364905 Date 13 10 2006 03 23 Currency Exchange Total amount 5 19 USD 4 06 EUR Getting help for Skype While you cannot reply to this email directly you can contact us through our Help section at www skype com help for assistance or to correct any errors You can also visit our forums at www skype com go forum Thank you very for much for using Skype and best regards The people at Skype The charges for Skype credit are calculated per minute The call duration under the Call Log is generated from the Skype Client There might be a 3 5 seconds error between the SkypeOut call duration recorded by the Skype Client and that of the Skype Server Therefore when the SkypeOut call duration is X minutes and 1 5 seconds on the Skype Client there might be a one minute error Please check the Skype Server for your actual charges Connection fees only apply to SkypeOut calls Connection Fee is required for SkypeOut service which does not depend on the call duration If
47. ence information and online games SIP Trunking is the de facto standard for VoIP applications A SIP Trunk is primarily a concurrent call that is routed over the IP backbone of a carrier using VolP technology SIP Trunks are used in conjunction with an IP PBX and are thought of as replacements for traditional PRI or analog circuits Compan The Company Skype ID is used as the primary Skype Sk A o contact to be called by remote Skype users into your hi Exchange to reach your phone system Your Ultimate Gateway to Skype SIP Trunk Appendix D PPPoE Connection If the Exchange Pro VISIP EX connects to the Internet through ADSL you need to create a PPPoE client connection Please follow these steps 1 Open the Terminal and type sudo pppoeconf the following window appears Select lt Yes gt and press the Enter key to continue a JARS File Edit View Terminal Tabs Help ALL DEVICES FOUND I found 2 ethernet devices etho ethl Are all your ethernet interfaces listed above If No modconf will be started so you can load the card drivers manually Or press ESC to abort here 2 Use the arrow keys to move to lt Yes gt then press the Enter key to continue de ae desktop File Edit View Terminal Tabs Help OKAY TO MODIFY If you continue with this program the configuration file etc ppp peers dsl provider will be modified Please make sure that you have a backup copy before saying Yes Continue wit
48. er Indicator This indicator shows the power status of the system It glows when the main power is turned on LAN Status Indicators These two LED indicators flash to show the activity status on LAN1 and LAN2 Hard Disk Drive In use Indicator Ti This indicator shows the activity status of the hard disk drive It flashes when the system is accessing data on the hard disk Front I O LEDs icon LED Blink 1 sec Sleep ACPI S1 state oe Power off ACPI S4 S5 state Random HDD access activity HDD aciviy blink No disk activity E LAN1 LAN2 Green LAN link Activity Green LAN access activity Legacy power on ACPI S0 state Fea Power Sleep Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 1 2 2 Rear View BEEBE EREEEEER BEEBE EEEEee f EEE ES SSEEEE EE EE ESSERE BEER ESSERE ES Qo eo 6 a D AC Power Connector PS 2 Mouse Keyboard 3 Parallel Port 4 Serial Port 5 VGA Port 6 VGA Port D Gigabit LAN Jack eth1 Gigabit LAN Jack eth0 Rear I O LEDs Color State Description on wines R45 NIC 1 2 Linkage RJ45 NIC 1 2 Access 100M mode access 10M mode access _ Gigabit mode access Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Mouse Keyboard Connector USB Port Pin6 Pin5 Mouse Clock Keyboard Clock Pin4 VCC Pin3 GND Pin2 Pin1 Mouse Data Keyboard Data Serial Port Link Indicator PIN Si
49. etermine if a user is allowed to make SkypeOut calls The default option is configured in the Configuration Wizard refer to Section 3 1 2 1 SkypeOut Settings Each user can modify his own information by logging into the Exchange Web Console with his username and password The fields Ext No Cell Phone No Skype ID and Telephone Number do not require an entry When finished click Save to save the new user Click Save amp Next to save the new user and add an additional new user Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3 2 2 2 Modifying User Information The User List page will show the information list of users Select the check box of the user you want to delete and then click Delete User as shown below the Admin account cannot be deleted VoSKY Exchange Pro VISIP EX User List m A fi la Show 20 items per page Delete User Pages 1 1 1 Admin Ext No PIN Cell Phone Allow SkypeOut Comments Users 1 joey Yes Phonebook 2 wang 22 Yes 3 admin 999 0086135111 Yes Call Log Utility Options System SIP Logout Total 3 items Delete User Add User Copyright 2008 VoSKY All rights reserved To view the information of a user just click on their username from the list To modify a user s information click Modify to allow editing and edit the values Click Save to save the modification Username and PIN
50. formation in the Public Contact Info page To modify a public contact click Modify to edit the values you wish to change Click Save to save the modification VoSKY Exchange Pro VISIP EX Public Contact Info Speed Dial Key i __ Max 3 digits Skype ID Phone Nickname E mail Class Copvriaht 2008 VoSKY All riahts reserved 3 2 4 Call Log Click Call Log on the left to view the call log of users Exchange Pro VISIP EX records all the information of a call including Date Caller Callee Destination Type Duration Rate min Price and Connection fee The call rate of SkypeOut does not rely on where the call is launched but the destination of the call All SkypeOut calls are subject to a connection fee go to http www skype com for more information about the call rate and connection fee of SkypeOut Note the following 1 The default currency unit of SkypeOut s call rate and charges is the same as that of your purchased Skype credit If you change to new currency units the call rate and charges for future SkypeOut calls will also change The old call records will remain using the previous currency units Changing currency units may cause a currency exchange value loss Skype will send a notification email to you as shown below Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Hello pci401 Good news We ve now rec
51. ghts reserved L 3 Note Please select the Static IP option to designate an IP address to the IP PBX when connecting to an Avaya IP PBX Avaya IP PBX supports peer to peer connection Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3 1 10 Request Support lf you encounter any problems about our product or would like to comment please contact us in one of the following ways 1 Go to the VoSKY Exchange Pro Web Console Click on the System Info tab then click on the Support Request as shown below VoSKY Exchange Pro VISIP EX in atus System Info VoSKY inc Online Support Support Request Product Activation Manage Product license key Check for update Online Copyright 2008 VoSKY Inc VoSKY Exchange Pro VISIP EX Software version 1 0 14 2Beta 2 Go to http www vosky com modules onlinesupport to report any problems 3 Go to one of the VOSKY website forums http www vosky com forums english English http www vosky com forums schinese Simplified Chinese http www vosky com forums tchinese Traditional Chinese Thank you for using VoSKY Exchange Pro VISIP EX We value your comments and concerns Your Ultimate Gateway to Skype 44 VoSKY Exchange Pro VISIP EX User Manual 3 1 11 Shutdown or Reboot VISIP EX Click the Shutdown or Reboot button at the bottom of Admin tab to shutdown or reboot Exchange Pro VISIP EX VoSKY Exchange Pro VI
52. gnal Description 1 pop Differential Pair OF 4 D2 Diferenil Pair 2 5 DaN Diferential Pair 2 6 DIN Direrential Pair 1 e DN Diferential Pair 3 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual VGA Port Horizontal i 14 Vertical Sync Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 1 3 Features e Supports Skype for Linux e 1U rack mountable solution e Supports up to 30 Skype SkypeOut lines on one system e Supports Skype to Skype Call SkypeOut Call SkypeWeb Skypeln Skype Unlimited e More flexible Company Skype ID system e Complies with Skype dialing format e Delivers Skype functionality into enterprise extension system e Supports Skype SkypeOut speed dial e Provides up to two segment 16 digital speed dialing codes for Skype or SkypeOut calls e Personal Phonebook allows each user to create and manage their own contact list e Notifications for troubleshooting errors and for SkypeOut credit low balance warning e Call Log for inbound and outbound calls e VoSKY Smart Dialing for any Skype client e Plug amp Play easy using installation process e Recovery DVD restores system to default settings 1 4 Supported Skype Service Skype is the world s largest free VoIP supplier with over 200 million users Skype offers free global telephony to make unlimited superior quality voice calls via its next generation peer to peer software
53. h configuration 3 Use the arrow keys to move to lt Yes gt then press the Enter key to continue de ae desktop Edit View Terminal Tabs Help POPULAR OPTIONS Most people using popular dialup providers prefer the options noauth and defaultroute in their configuration and remove the nodetach option Should I check your configuration file and change these settings where neccessary ae ae desktop File Edit View Terminal Tabs Help ENTER USERNAME Please enter the username which you usually need for the PPP login to your provider in the input box below If you wish to see the help screen delete the username and press OK username de ae desktop File Edit View Terminal Tabs Help ENTER PASSWORD Please enter the password which you usually need for the PPP login to your provider in the input box below NOTE you can see the password in plain text while typing 6 Press the Enter key to continue de ae desktop File Edit View Terminal Tabs Help USE PEER DNS You need at least one DNS IP address to resolve the normal host names Normally your provider sends you addresses of useable servers when the connection is established Would you like to add these addresses automatically to the list of nameservers in your Local etc resolv conf file recommended 7 Use the arrow keys to move to lt Yes gt then press the Enter key to continue de ae desktop File Edit Vie
54. he status of BIOS is shown e During operating system boot Function Description Parameter Booting Booting to operating None system Example Iylofsikiy So se ojotriiinict Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 2 Line Status After operating system boot up the following information will display Whejitclo mje tied vjojsikiy After pressing Next button VoSKY line status is displayed Function Description Parameter Line Information Shows each line s HHHHHHHH status on the Exchange O means the line is Pro VISIP EX ready and active X means the line is unavailable B means the line is busy gt means next Example i tt2t3si4is e 7 aloltt nif ojo Bol xisjojojojo gt 1il2 3 4 s5s e 7 sj9 T jaiii3 o o oejojxiejlojojlolo jt gt i 1il2 3 4 s e 7 sj9 T 3i fs o ooejojxiejlojololo it gt If users don t press the Up Enter Next buttons simultaneously within 10 seconds this information will remain displayed Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3 Version Example Vielris fifo m itis s3 SRR 3 1 Software Function Description Parameter Software Shows the V H version software version means the version of Exchange Pro number VISIP EX means to go to the previous selection gt means to go to the next
55. hen start Skype Click the Re Launch button to launch all the Skype accounts Your Ultimate Gateway to Skype 38 VoSKY Exchange Pro VISIP EX User Manual VoSKY w Exchange Pro VISIP EX Admin Users Phonebook Call Log Utility Options System SIP Logout Admin Status System Info Account Account Account 1 lexisi8shi lexisi8sh2 3 lexisi8sh3 4 lexisi8sh4 lexis18shS 6 lexisi8sh6 7 lexisi8sh7 lexisi8sh8 9 lexisi8sh9 10 lexis18sh10 11 lexisi8shi1 12 lexisi8shi2 13 lexisi8sh13 14 lexis18shi4 15 lexisi8shi5 16 lexisi8shi6 17 lexis18sh17 18 lexisi8shi8 Notification Notify me when SkypeOut balance is less than Copyright 2008 VoSKY All rights reserve 3 1 7 Viewing Skype Status When the Skype accounts are launched the corresponding status indicator under the Status tab on the Exchange Pro VISIP EX Web Console will turn green Green The connection is working properly and the Skype line is available Red The connection is not available or is not working properly Blue The connection is working properly and the Skype line is busy VoSKY w Exchange Pro VISIP EX Admin Users Phonebook Call Log Utility Options System SIP Logout 39 Admin System Info Refresh status per 5 M Seconds Refresh Now 3 3 3 lexis18sh1 lexis18sh2 lexis18sh3 lexis18sh4 lexis18sh5 0 01 1 24 0 00 0 00 0 00 lexis18sh6 lexis18sh7 lexis18sh8 lexisi18sh9 lexisi18sh10 0 00 0 00 0 00 0 00
56. i F Bellinghan i x OF bs ee Spokane Foo Takoma ERU oeur d Alene frea Falls met ee j sf apodiand eei Missoula Atona E if fous pen P Pir al i Duik mE Butte Billings EE Bismark i ae de 4 ult Ste Eugene t ye A E all 104 JAE Meter Pia E i km Om QS aie ki A ii lt N cii 7 m Fran ey a a Ft fano Wendover Maree Sea eu City Madison North i Omaha oe actamento ae i E 2 50 eo E i Ta an nd ak Jakland pedar j a ama ari i Lincoln ELY y i ah HE on yee gp oei 3 P iladelphia vole an Jose 4 e Atlantic City nore aes WASHINGTON pc P Ean Gi ym mr Euan a Wichita 1 o gt Ta e LAS a W E wee hen 28 Tulsa Nasiualle ie Ghatta E i F i 5 ri q l ai kai pnis F P Amarillo Little Rock l uquerque wee wih ene AIDES Las eet orth Dallas i id 9 Abilene es atl pr Austin il JE ae Christi see Browns ville TELEPHONE MAN OF AMERICA Earning Your Business Every Step of the Way Specializing in Telecom Equipment of all Brands Carrier Services Technician Services Maintenance Agreements amp Purchasing Excess Telecom Equipment I will always do my best to match or beat any competitors bid Local 863 614 1900 Toll Free 866 770 4930 Fax 888 782 3072 Email telephoneman telephonemanofamerica com URL www TelephonemanOfAmerica com URL www AvayaPartnerAcs com URL www SkypeMyPBX
57. in the DNS text box and click the Add button If you are not sure which IP addresses to use check with your network administrator or Internet service provider Location Connections General DNS Hosts DNS Servers 202 96 209 5 L Search Domains MyDomain com cancel 2 OK If the Exchange Pro VISIP EX connects to the Internet through ADSL please refer to appendix D PPPOE Connection to create a PPPoE client connection Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Settings 3 1 Exchange Pro VISIP EX Settings Open your browser default http localhost 8080 Enter the Username default admin and Password default password of the administrator in the login page Select Remember me if you want to login automatically later Click Login to enter the VoSKY Exchange Pro VISIP EX Web Console User Login Copyright 2008 VoSkyY All rights reserved gt Note For security reasons change your administrator password after logging in Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3 1 1 Activating VISIP EX You only can obtain Exchange Pro VISIP EX updates once it is activated To activate 1 Fill in the blanks as show below Type the First Name Last Name Company Name Phone number and Email You can ask your reseller for the Reseller ID Leave it blank if you don t have one Click the Activate button
58. ings Call log management 3 2 1 Options Click Options on the left to open the Options screen You can modify the Dialing Scheme SkypeOut Access SkypeOut Call Availability VoSKY Smart Dialing in this screen VoSKY Exchange Pro VISIP EX Dialing Scheme Admin Exchange provides a two segment speed dial key dialing scheme Both segments together cannot exceed more than 16 digits The first segment of your number is a PIN Personal Identification Number Users Please configure a dialing scheme for use with the Exchange Phonebook Phonebook 2 a Maximum length is 16 total digits Call L Note Modifying the Phonebook s format will delete all the data in your current a Log Phonebook and accounts will be left without PIN Please backup your data before you modify these values Utility Options VoSKY Smart Dialing Sp Disable Normal and Special SkypeOut Smart dialing System O Enable VoSKY smart dialing SIP Enable Special SkypeOut Smart dialing by adding special prefix Logout SkypeOut Access Do you want to allow user to be able to make SkypeOut calls Please select an option below Yes Allow SkypeOut direct dial O Allow SkypeOut direct dial with PIN O Allow SkypeOut calls using speed dial key only OaAllov SkypeOut calls using speed dial key and password ONo O Restrict SkypeOut direct dial with PIN O Restrict SkypeOut calls to designated users using speed dial key Restrict SkypeOut calls using spe
59. is on the Rack ccccsecceeeeeeeeeees 14 2 4 4 Removing Chassis From the Rack cccccceeeeeeees 15 2 5 Setting up the Network ccccccesecceeeeseeeseeeeeeeeeeeeseeees 17 3 LLIN Sarre ee cats cnceea nc ceca eaectecneccnsaeneeaueeeeareeceanceeen 20 3 1 Exchange Pro VISIP EX Settings ccccecceeeeeeeneeeeees 20 3 1 1 Activating VISIPH EA wissisicanvevdesaceersdvsssavadieveceatdanatanesnnes 21 3 1 2 Configuration WIZAIC ccccccecceeeeeeeteeeeeeeeeeeeeeeeeeees 21 3 1 2 1 SkypeOut Settings cee eeeeeeeeeeeeseeeseeesees 21 3 1 2 2 SkypeOut Call Availability ce ceceeeee eee eeees 25 Os 12 Dialing Scheme sser esenee Eroina Ti 26 3 1 2 4 Administrator s Settings ccccccsecceseeeeeeeees 27 3 1 3 Activating VISIP Capacity Key ccccccseceseeeeeeeeeee 29 3 1 4 Launching Skype Accounts ccccecceeceeeeeeeeeeeeeeees 31 SkA RIPO LAUNGA 32 3k42 Fie IMPONE eon A 33 3 1 5 Skype Credit Low Balance Notification 0 36 3 1 6 Changing Skype s PaSSWOMG cccccssceceeeeeeaeees 37 3 1 7 Viewing Skype Status cceccccccceeesseeceeeeseeeseeeeees 39 SRSC UD OI e a seeustncuoseeetee yeni ecniezesusterce 40 6 Lo a ENOO eae 40 FLO CODEC CUN aana A sadn 41 3 1 8 3 Inbound Caller ID 41 3 1 9 Setting Up SIP Trunk cc cceeccceeeceeeceeeeceeeeeeesaeeeaes 42 3 1 9 1 Adding A SIP Trunk ssidrecscd
60. jl 2 3 4 5 6 7 8 9 voskytwn9 PASS 18 actiontec china bj8 gt Note Ifthe imported account password is not correct a message window will pop up to remind you relaunch the Skype accounts using the correct passwords Skype accounts for all ports Skype account Status Skype account Status 1 voskytwn PASS 10 voskytwn10 FAL PEP 12700 18080 A Account setup fails during the verification You can re start the setup procedure from the beginning after click OK EKES l i 8 voskytwn8 FAIL 17 actiontec_china_bjl 9 voskytwn9 PASS 18 actiontec china bj8 The Skype ID of the first port on Exchange Pro VISIP EX will be used as the Company Skype ID 35 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual VoSKY Exchange Pro VISIP EX Admin Users Phonebook Call Log Utility Options System SIP Logout Admin Status Account lexis18sh1 lexis18sh4 lexis18sh7 lexis18sh10 lexis18sh13 lexis18sh16 Notification Modify Modify Modify Modify Modify Modify System Info Account 2 lexisi8sh2 5 lexisi8shs 8 lexisi8sh8 11 lexisi8shi1 14 lexis18shi4 17 lexisi8shi7 Notify me when SkypeOut balance is less than Copyright 2008 VoSKY All rights reserv Modify Modify Modify Modify Modify Modify Account 3 lexisi8sh3 6 lexisi8sh6 9 lexisi8sh9 12 lexisi8shi2 15 lexisi8shi5 18 lexisi8shis8 ed
61. l key in the Public Contacts is 23 SIP trunk number is 9 b Pick up your handset dial 9 gt 23 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 4 1 2 Dialing the speed dial key under private contact Scheme SIP trunk number gt PIN speed dial key 1 Pick up your SIP phone and dial the SIP trunk number 2 You will hear a dial tone 3 Dial the PIN then speed dial key of the private contact you would like to reach y Example a Your SIP trunk number is 9 PIN is assigned 12 the speed dial key in the Private Contacts is 23 b Pick up your handset dial 9 gt 12 23 4 2 Making SkypeOut Calls There are two ways to make SkypeOut calls VoSKY smart dialing and regular dialing Users can only make SkypeOut calls during the time when they are allowed to call as configured by the administrator Warning Before making a SkypeOut call make sure the administrator has purchased Skype credit for all the Skype accounts on Exchange Pro VISIP EX Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 4 2 1 VoSKY Smart Dialing The Exchange Pro VISIP EX is equipped with a VoSKY Smart Dialing feature for SkypeOut calls Prior to using this feature make sure VOSKY Smart Dialing is enabled and you have selected a default country region as shown below VoSKY Smart Dialing Disable Normal and Special SkypeOut Smart dialing Enab
62. le VoSKY smart dialing US4 Canada 1 Enable Special SkypeOut Smart dialing by adding special prefix Additionally make sure to check the options Allow SkypeOut direct dial and Allow SkypeOut direct dial with PIN under Yes and the option Allow SkypeOut direct dial with PIN under No allow users to dial SkypeOut by dialing a SkypeOut number as shown below SkypeOut Access Do you want to allow user to be able to make SkypeOut calls Please select an option below Yes Allow SkypeOut direct dial O Allow SkypeOut direct dial with PIN O Allow SkypeOut O Allow SkypeOut ONo Restrict SkypeOut direct dial with PIN O Restrict SkypeOut calls to designated users using speed dial key t calls using speed dial key only Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege You are now ready to use VOSKY Smart Dialing for SkypeOut calls When you want to dial the designated country dial the following 0 area code phone number cell phone number 0 represents the country code on the Exchange For all other international SkypeOut calls dial the following 00 country code area code phone number cell phone number The following shows how to use VOSKY smart dialing in USA 1 Dialing a SkypeOut number using VOSKY Smart Dialing I Set VoSKY Smart Dialing to USA default co
63. lowing options when you use VoSKY Smart Dialing e Yes Allow SkypeOut direct dial SkypeOut Access Do you want to allow user to be able to make SkypeOut calls Please select an option below Yes Allow SkypeOut direct dial O Allow SkypeOut direct dial with PIN O Allow SkypeOut calls using speed dial key only O Allow SkypeOut calls using speed dial key and password O No O Restrict SkypeOut direct dial with PIN Restrict SkypeOut calls to designated users using speed dial key Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual e Yes Allow SkypeOut direct dial with PIN SkypeOut Access Do you want to allow user to be able to make SkypeOut calls Please select an option below Yes O Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only O Allow SkypeOut calls using speed dial key and password ONo Restrict SkypeOut direct dial with PIN Restrict SkypeOut calls to designated users using speed dial key Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege e No Restrict SkypeOut direct dial with PIN SkypeOut Access Do
64. n 16 digits The first segment of your number is a PIN Personal Identification Number Please configure a dialing scheme for use with the Exchange Phonebook Users Phonebook 4 a Maximum length is 16 total digits Call Lo ae r Note Modifying the Phonebook s format will delete all the data in your current f Phonebook and accounts will be left without PIN Please backup your data Utility before you modify these values gt m amp Bea 5 wm Options Suia VoSKY Smart Dialing y Suam Disable Normal and Special SkypeOut Smart dialing SIP Enable VoSKY smart dialing Click to Choose Country Region v Enable Special SkypeOut Sma Logout Afghanistan 93 Albania 355 Algeria 213 SkypeOut Access Andorra 376 Do you want to allow user to be Angola 244 i aba Anguilla 1264 Please select an option below Antigua and Barbuda 1268 Yes Argentina 54 Allow SkypeOut direct dial Armenia 374 O Allow SkypeOut direct dial wittAScension 247 Australia 61 O Allow SkypeOut calls using SP Austria 43 O Allow SkypeOut calls using spe Azerbaijan 994 Bahamas 1242 das Bahrain 973 Restrict SkypeOut direct dial w Bangladesh 880 O Restrict SkypeOut calls to desi Barbados 1246 O Restrict SkypeOut calls using gBelarus 375 Note Your new settings will only affeBelgium 32 with SkypeOut access privilege Belize 501 Benin 229 Select a Time to Allow Sk
65. ngth is 16 total digits Note Modifying the Phonebook s format will delete all the data in your current Phonebook and accounts will be left without PIN Please backup your data before you modify these values Copyright 2008 VoSKY All rights reserved 3 1 2 4 Administrator s Settings Configure the administrator s settings You can modify the following e Password e Nickname e Ext No e Cell Phone No e Skype ID e Comment The Username and PIN cannot be modified The cell phone Number and Skype ID fields are required they will be used for Exchange Pro VISIP EX Auto Notification l 3 Note The Cell Phone Number field should be entered using the SkypeOut format 00 country code area code local phone number or 00 country code area code cell phone number Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual y Example 1 To make a SkypeOut call to the telephone number 555 1234 located in San Francisco area code 415 in the US country code 1 dial 0014155551234 2 To make a SkypeOut call to the cell phone number 555 4321 located in San Francisco area code 415 in the US country code 1 dial 0014155554321 When finished click Next Complete Admin Setting Username Password Confirm Password Nickname Ext No PIN Cell Phone No Skype ID Comment Cop
66. ns network easily and reduce costs Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Exchange Pro VISIP EX includes a unique set of features that separate it from the competition in the VolP market There is no need to install any software Just connect it to the PBX power it on and begin using it Rack Mountable The VoSKY Exchange Pro VISIP EX is a stand alone rack mountable SIP gateway that does not require a PC This plug amp play appliance seamlessly integrates with any existing PBX through an IP interface to add up to 18 30 lines to Skype Calls to other Skype users are free while calls to non Skype users are charged at low cost SkypeOut rates Phonebook Public Contacts and Private Contacts As an administrator you can create and manage Public Contacts as well as view the Private Contacts information of a normal user As a normal user you can create and manage Private Contacts as well as view the Public Contacts information Web Management Supports Web Remote management as an administrator you can view the Skype status and set up the Exchange Pro VISIP EX through web login Call Log Contains all details of a call including date caller callee call destination call type call duration rate per minute total call charges and connection fee With Call Log you can query the telephone number or Skype ID of the caller and or callee Exchange Pro VISIP EX can even detect the call rate of SkypeOut
67. o callback and you simply answer this call If you are calling from Skype 3 0 or above when you dial the Company SkypelD and it is busy Exchange Pro VISIP EX will transfer the call to a free line automatically If all lines of Exchange Pro VISIP EX are busy the call will be dropped and you will receive a Skype IM 3 If the line is not busy Exchange Pro VISIP EX will make a connection with the caller After the voice prompt the caller needs to input callee s extension number using the Skype dial pad Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual ey Disaster Recovery Disaster Recovery restores your hard drive to the operating state it was in when you purchased the Exchange Pro VISIP EX Recovery permanently deletes all data on the hard drive and removes any applications installed after you received the computer Use Recovery only if System Restore does not resolve your operating system problem Note Using Recovery permanently deletes all data on the hard drive and removes any application programs or drivers installed after you received your computer If possible back up the data before using Recovery To use Recovery 1 Insert the Recovery DVD 2 Restart the computer 3 The System Restore screen appears use arrow keys to move to HAHCHOOSE THIS if you want a RESTORATION press lt Space gt key to select then press lt Enter gt key to continue Choose the pa
68. on Parameter Displays the Displays the HHH information of information of the means a number the local hard local hard disk means to go to the disk available size previous selection used size and total gt means to go to the next size selection P means more information Local Hard Disk Information a rfa Jafifsiki tty t to Example ee Ss i z e 7 ii Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 6 Reset Function Description Parameter Reset the Reset the password means more information password of of administrator means to go to the administratorin in Exchange previous selection Exchange Pro Pro VISIP EX gt means to go to the next VISIP EX Web Web Console to selection Console password Example Rielsfe t I T fif SRR eee Rlelsfelt telem e etel HUI ce Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Appendix C Glossary of Terms The following is a list of terms in this document The person in an organization who is responsible for activities such as setting up new hardware and software Administrator allocating users setting up phonebook performing backups monitoring ports status and managing Exchange Pro VISIP EX A user name and password that has administrator level privileges to login the Exchange Pro VISIP EX Web Console Default user nam
69. on to configure the settings Network settings Location Connections General DNS Hosts Ethernet connection fet The interface ethl is active gy Ethernet connection ap The interface etho is active Deactivate EP Modem connection ag The interface ppp0 is not configured Default gateway device ethl Help cancel 49 ok 2 Choose a connection configuration type DHCP or Static IP Address You can get IP settings assigned automatically if your network supports this capability Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Interface properties Connection Interface name ethl Enable this connection Connection settings Configuration DHCP IP address Subnet mask Gateway address Or If you choose Static IP Address option specify an IP address in the IP address field Type the subnet mask number obtained from your network administrator or Internet service provider and type the IP address for the default gateway that you want to add Interface properties Connection Interface name ethl W Enable this connection Connection settings Configuration Static IP address IP address 192 168 1 237 Subnet mask 255 255 255 0 Gateway address 192 168 1 10 Your Ultimate Gateway to Skype 18 19 4 5 VoSKY Exchange Pro VISIP EX User Manual In the DNS section type the new DNS IP address
70. p Defaults the message below will appear on the screen Load Setup Defaults Setup Confirmation Load default configuration now No Enter Select Yes and press Enter to load to the default settings Your Ultimate Gateway to Skype A 3 VoSKY Exchange Pro VISIP EX User Manual Appendix B LCD Panel Operations The Exchange Pro VISIP EX comes equipped with a LCD control panel No open computer operating system can get access to the computer and the Exchange Pro VISIP EX ports status as long as the three buttons have been pressed simultaneously Using LCD Control Panel Up Enter Next S i A o SSN 1 LCD 2 Control Panel e Up Go to the previous selection e Enter Execute the command e Next Go to the next selection The following table explains other LCD controls Turn on the backlight Press any button Go to the previous Press Up selection View the details of the Press Enter current status Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual LCD Process Flow Chart 4 1 CPU Usage Before Boot to 4 2 Memory 4 3 1 1 In Usage 1 Booting to O S 4 3 1 LAN Usage 4 3 1 2 0ut Usage 4 3 Network After boot to O S 2 Each VoSKY line 4 3 2 LAN Usage status 4 3 2 2 0ut Usage 4 3 2 1 In Usage 5 System Conf 5 1 Hard disk 15 1 1 dev sda2 5 1 1 3 Available 6 Reset 1 Booting e Before booting to the operating system t
71. r Cancel to close the window Hicrosoft Internet Explorer 9 This operation will erase all your current phonebook entries s It is strongly recommended you backup your information before this operation Do you want to continue this operation If yes click OK to continue Otherwise click Cancel Cancel 2 After you click OK a message window will appear to ask whether you would like to backup the User accounts and Phonebook Click OK to backup or click Cancel to close the window lf you click Cancel all the Phonebook data will be deleted and cannot be restored Bicrosoft Internet Explorer ey Do you want to back up the user accounts and phonebook 7 j Cancel Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3 After you click OK the selected data will be backed up to your local disk File Download Do pou want to save this file Name UserPhoneBook061207112343 xls Type Unknown File Type From 192 168 1 184 Save i Cancel z While files from the Internet can be useful some files can potentially harm your computer IF you do not trust the source do not save this file Whats the risk 2 Note The User accounts and phonebook will be backed up as an Excel file xls You can open the file in Excel and enter the PIN and speed dial keys in accordance with the new format e Enter the PIN and speed dial key in the Excel file e Inthe User accounts file the column OldEmploye
72. rtitions to backup CHOOSE THIS if you want a RESTORATION Your Ultimate Gateway to Skype 78 4 The restore process takes approximately 5 10 minutes restore partition from image file 5 When the screen below appears pressing lt Ctrl gt lt Alt gt and lt Delete gt keys to restart the system You are now given the possibility to login to the shell Please be aware that PING log is stored in tem x log Log in as root hit ENTER when asked for the password PING login _ 6 The computer is restored to its original operating state the screens that appear are the same ones that appeared the first time the computer was turned on VoSKY Exchange Pro VISIP EX User Manual Appendix A Setting up the BIOS Power on the computer and the system will start the POST Power On Self Test process When the system prompts you press lt F2 gt key to enter Setup If the message disappears before you respond and you still wish to enter Setup restart the system by turning it OFF and On or pressing the RESET button You may also restart the system by simultaneously pressing lt Ctrl gt lt Alt gt and lt Delete gt keys Key Function t or arrow keys Move cursor up and down Move cursor to top or bottom of window lt PgUp gt or lt PgDn gt Move cursor to next or previous page Select the previous value for the field lt F6 gt or lt gt or lt Space gt Select the next value for the fiel
73. s by the Speed dial key in the Public Contacts list Speed dial key li Users are allowed to make SkypeOut calls by the Speed dial key in the Private Contacts list PIN Speed dial key iii Users are allowed to make SkypeOut calls if prefixed with their PIN PIN SkypeOut number c Allow SkypeOut calls using speed dial key only Your Ultimate Gateway to Skype Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only Allow SkypeOut calls using speed dial key and password VoSKY Exchange Pro VISIP EX User Manual All users can make SkypeOut calls by the Speed dial key in the Public Contacts list speed dial key Users are allowed to make SkypeOut calls by the Speed dial key in the Private Contacts list PIN Speed dial key d Allow SkypeOut calls using speed dial key and password All users can make SkypeOut calls by the Speed dial key in the Public Contacts list Speed dial key Users are allowed to make SkypeOut call by the Speed dial key in the Private Contacts and password PIN Speed dial key password SkypeOut number Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 2 No If you select any option under No the default value of Allow to Dial SkypeOut will be No in the Add User screen a Restrict SkypeOut direct dial with PIN All users can make SkypeOut calls by the Speed di
74. secaricokeonsasietcteassnnaasteenads 43 3 1 10 Request SUDDOM ssicciccditecracivaantacecunkdanietcageanscasseadabeen 44 3 1 11 Shutdown or Reboot VISIP EX accenn 45 3 1 12 Updating VISIP EX ssiisicnariwictiastaedcanteateetat enii nan 45 3 2 VISIP EX Web Console Settings cccceccceeeeeeeeeeeeees 45 32 1 ODIONS ere cnra ronne A e EU ETEO 46 3 2 1 1 Modifying Dialing Scheme cccccceceeeee sees eee 47 3 2 1 2 Enabling VOSKY Smart Dialing cece 50 3 2 1 3 Enabling Special SkypeOut Service 006 52 3 2 1 4 Modifying SkypeOut Settings and Call Availability 52 io a C1 S ce eee ee 93 3 2 2 1 AOAN LO o fn ene ee cen ee cr 53 3 2 2 2 Modifying User Information cccceceeeeeeeeeeees 55 s gt YAO PNONCDOOK Gee eee eee ee EE E 56 3 2 3 1 Adding Public Contacts cccccccseccseeeeeeeeeeeeees 56 3 2 3 2 Modifying Public Contacts cccccceceeeeeeeeeeeees 58 Oe IN SOG eE EAA 59 3 2 5 Statistics spsasecdcmsretiteacciainoscxdieanewedintasecmeteadiecseeteweeaauebeuunt 61 3 3 Backup and Restore cee cceccecceeeeeceeceeeaeeseeeeeeeeeseees 62 Deel BACK UD esr T E EA 62 3 3 2 ROSO G earen in r earr E Ea E E a aai 63 3 4 Normal AY SOP seis cfetasctcnceseaucasdecsdc utncessaerasdsestteieactecsestedese 64 3 4 1 Adding Private Contact cccccccccceccceeeseeeeeeeseeeeees 65 3 4 2 Modifying a User Profile cc cccceccceeeeseeeeeee
75. sonably available VoOSKY may in its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of VoSKY Replacement products may be new or reconditioned VoSKY warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Software VoSKY warrants to Customer that each software program licensed from it will perform in substantial conformance to its program specifications for a period of ninety 90 days from the date of purchase from VoSKY or its authorized reseller VoSKY warrants the media containing software against failure during the warranty period The only updates that will be provided are at the sole discretion of VoSKY and will only be available for download at the VoSKY Web site www vosky com VoSKY s sole obligation under this express warranty shall be at VoSKY s option and expense to refund the purchase price paid by Customer for any defective software product or to replace any defective media with software which substantially conforms to applicable VoSKY published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials VoOSKY makes no warranty or representation that its software products will meet Customer s requirements or work in combination with any hardware or
76. t Back Start Your Ultimate Gateway to Skype 32 VoSKY Exchange Pro VISIP EX User Manual gt Note The process will take about 15 20 minutes depending on network conditions during the process please do not use the keyboard and mouse to avoid interruptions or errors 3 1 4 2 File Imported If you use different passwords to manage the Skype accounts we recommend that you import an account file to launch the Skype accounts Open the Exchange Pro VISIP EX desktop VoSKY Documents Skype csv A template is provided for you The left column in the figure below are the Skype IDs to be used The right column is the corresponding passwords You can edit this template with the Skype accounts you would like to use vVosky VISIP EX Desktop File Edit Wiew Terminal Tabs Help woskytwn 1lqw23r voskytwn6 2e44r6 voskytwn3 fftS4d voskytwn4 dr43er voskytwns dg456q voskytwnl 7uhy4 voskytwn sdgt35 voskytwn8 dhre2s voskytwng dhure2 voskytwnlo fuy4us actiontec china bj 3 hdwec6 actiontec_china_bj2 4r456y actlontec china _bj1 dqgs6ue actiontec china b 4 dh3156 actiontec_china_bj5 dq81u7 actlontec china bj6 fgh91s actiontec_china_bj17 dhurc2 actiontec_china_bj 8 fuy4us Select the Import list of accounts option and click the Browse button to select the account file Click the Next button to continue Your Ultimate Gateway to Skype VoSKY
77. t change the supported language before launching the Skype accounts Please remember to do it once the Skype accounts are launched successfully Select the format of Skype accounts Fixed Prefix serial number Prefix Import list of accounts _Browse Copyright 2008 VoSKY All rights reserved Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 3 1 4 1 Rapid Launch This option is only available if you use a uniform password for all Skype accounts Select Fixed Prefix serial number option and enter the Skype IDs prefix such as lexis18sh Then enter the uniform password in the Password field Click the Next button to continue Select the format of Skype accounts Fixed Prefix serial number Prefix lexis18sh Import list of accounts _Browse Copyright 2008 VoSKY All rights reserved Exchange Pro VISIP EX will list the 18 Skype accounts such as lexis18sh1 lexis18sh2 lexis18sh18 Click the Back button to return to the previous page to revise Otherwise click the Start button to start the Skype launch process Skype accounts for all ports Skype account Status lexis18sh1 lexisl18sh2 lexis18sh3 lexis18sh4 lexisl18sh5 lexis1 8sh6 lexisl 8sh7 lexis1 8sh8 lexis 8sh9 o on oO UW fF W N FF Skype account lexis18sh10 lexis18sh11 lexis18sh12 lexis18sh13 lexisl18sh14 lexisL8sh15 lexis 8sh16 lexis18sh17 lexisl18sh18 Status l
78. the Skype accounts are subscribed to the Skype Unlimited plan the reported charges may not be accurate Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual VoSKY Exchange Pro VISIP EX Admin Users Phonebook Call Log Utility Options System SIP Logout Show 20 items page Date Caller Callee Destination Call Log Type Duration Rate min 7 06 2008 amp Pages 1 837 to 1 yo Price Connection Fee 06 06 2008 13 12 11 06 06 2008 13 14 34 06 06 2008 13 17 18 4 06 06 2008 13 19 09 06 06 2008 13 19 17 06 06 2008 13 21 39 06 06 2008 13 23 33 06 06 2008 13 25 52 06 06 2008 13 42 23 10 13 50 ome becky1232626 visiptest0012 06 06 2008 11 14 01 01 becky1232626 08 ae 2 14 02 32 becky1232626 visiptest001 06 06 2008 i 13 14 08 48 admin 06 06 2008 14 12 37 06 06 2008 15 44 15 39 dmin 06 06 2008 5 Lia amin 06 06 2008 17 14 21 18 becky1232626 3 06 06 2008 14 23 14 06 06 2008 14 28 01 06 06 2008 20 14 31 29 becky1232626 admin normalskype001 normalskype001 visiptest002 normalskype001 visiptest001 admin becky1232626 admin becky1232626 admin normalskype001 admin normalskype001 admin normalskype001 admin becky1232626 visiptest001 becky1232626 admin 00862158206778 00862158303625 becky1232626 visiptest001 admin 00362158303625 admin becky1232626 visiptest001 Total 16728 items Skype Skype Skype Skype Skype Outgoing
79. to continue Your confidential data will be saved safely Copyright 2008 VoSKY All rights reserved 2 After a successful activation you will receive important updates as well as valuable reseller information gt Note You only can obtain the Exchange Pro VISIP EX s update once it is activated 3 1 2 Configuration Wizard 3 1 2 1 SkypeOut Settings The first time you login as an administrator the configuration wizard will ask you several questions to configure the administrator account properly You must select one of the following options for SkypeOut access Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual SkypeOut Access Do you want to ser to be able to make SkypeOut calls Please select an option below ew Ss bse nly affect new users but will not so with SkypeOut a s privilege Copyright 2008 VoSKY All rights reserve 1 Yes If you select any option in the Yes section the default value of Allow to Dial SkypeOut will be Yes in the Add User screen a Allow SkypeOut direct dial i All users can make SkypeOut calls directly SkypeOut number li All users can make SkypeOut calls by the Speed dial key in the Public Contacts list Speed dial key iii Users are allowed to make SkypeOut calls by the Speed dial key in the Private Contacts list PIN Speed dial key b Allow SkypeOut direct dial with PIN i All users can make SkypeOut call
80. umber Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual VoSKY Exchange Pro VISIP EX Add Contact Admin Speed Dial Key 23 Max 2digits Users Skype ID Phone Phonebook Nickname Cali Log E mail Utility Class Cell Phone No Options Telephone No System Comment SIP Logout Copyright 2008 VoSKY All rights reserved When finished click Save to save the new contact Click Save amp Next to save the new contact and add an additional new contact 3 2 3 2 Modifying Public Contacts The Public Contacts screen displays the information of a Public Contact Select the check box of the public contact you want to delete and then click Delete Contact as shown below VoSKY Exchange Pro VISIP EX Admin Shaw 20 N Se por page Delete Contact am Add Contact Paga art L Public Contacts Users Key SkypeID Phone Cell Phone Nickname E mail Class 100 exchangeio1 101 exchangeio2 102 exchangeio3 123 echo123 125 voskysh1 126 echo126 Phonebook Call Log Utility annann K Options System SIP Logout Total 6 items Delete Contact Add Contact Copyright 2008 VoSKY All rights reserved Your Ultimate Gateway to Skype 58 VoSKY Exchange Pro VISIP EX User Manual To view the information of a public contact just click the appropriate Skype ID Phone You can view the in
81. untry is USA ii The destination is New York area code 212 phone number is 54xxx10 and the SIP trunk number is 9 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual iii Pick up your handset and dial 9 gt O 212 54xxx10 2 Dialing all other international SkypeOut numbers I Set VoSKY Smart Dialing to USA default country is USA li The destination is China country code 86 Shanghai area code 21 phone number is 58xxx210 and the SIP trunk number is 9 iii Pick up your handset and dial9 gt OO 86 21 58xxx210 If you enable VoSKY Smart Dialing and select the country region as USA refer to the examples below when choosing your preferred SkypeOut Access policy e Allow SkypeOut direct dial SkypeOut Access Do yon wa to allow user to be able to make SkypeOut calls Please select an orc below So l o nly affect ne S but will n misja ing use s privile s with Skype Ou ope ege i You want to call New York area code 212 to the phone number 54xxx10 ii The SIP trunk number is 9 iii Pick up your handset dial 9 O 212 54xxx10 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Allow SkypeOut direct dial with PIN SkypeOut Access Do you want to allow user to be able to make SkypeOut calls Please select an option below eOut direct dial ow Skyp ow SkypeOut direct dial with PIN ypeOut calls using speed dial key only OW Allow
82. ver juse the Internet as the transmission medium for telephone Internet Protocol calls by sending voice data in packets using IP rather than by traditional circuit transmission of the PSTN An IP address Internet Protocol address is a unique IP address address that certain electronic devices use in order to identify and communicate with each other on a computer network utilizing the Internet Protocol standard users can view and call contacts entered in this list make a call to his her private contact With VoSKY Smart Dialing the user can make SkypeOut peau smart ak without dialing the country code if he has set it as ialing d efault A generic term for an individual data stream Service Channel providers can use multiplexing techniques to transmit multiple channels over a common medium decoding a digital data stream or signal A robust feature packed open source operating system based on UNIX that remains freely available on the internet It boasts dependability and offers a wide range of compatibility with hardware and software The Real time Transport Protocol defines a standardized packet format for delivering audio and video over the Internet SIP is a signaling protocol widely used for setting up and tearing down multimedia communication sessions such as voice and video calls over the Internet Other feasible application examples include video conferencing streaming multimedia distribution instant messaging pres
83. w Terminal Tabs Help LIMITED MSS PROBLEM Many providers have routers that do not support TCP packets with a MSS higher than 1460 Usually outgoing packets have this MSS when they go through one real Ethernet link with the default MTU size 1500 Unfortunately if you are forwarding packets from other hosts i e doing masquerading the MSS may be increased depending on the packet size and the route to the client hosts so your client machines won t be able to connect to some sites There is a solution the maximum MSS can be limited by pppoe You can find more details about this issue in the pppoe documentation Should pppoe clamp MSS at 1452 bytes If unsure say yes If you still get problems described above try setting to 1412 8 The configuration is done We recommend you start the connection at boot time Use the arrow keys to move to lt Yes gt then press the Enter key to continue de ae desktop File Edit View Terminal Tabs Help Your PPPD is configured now Would you like to start the connection at boot time 9 We recommend you start the connection now Use the arrow keys to move to lt Yes gt then press the the Enter key to continue de ae desktop File Edit View Terminal Tabs ESTABLISH A CONNECTION Now you can make a DSL connection with pon dsl provider and terminate it with poff Would you like to start the connection now 10 Press the Enter key to finish the wizard de
84. when using Skype2 5 or above and calculates each call s total cost The administrator can get a quick look at recent call traffic by reviewing the graph of the total calls per day and review a detailed call record through the Call Log Company Skype ID VoSKY Exchange Pro VISIP EX provides 18 Skype accounts Choose one as your Company Skype ID we recommend using the Skype ID of the first port This mechanism is compatible with calls initiated by both Skype 2 x and 3 x The Company Skype ID is used as the primary Skype contact to be called by remote Skype users into your Exchange to reach your phone system VoSKY Smart Dialing With VoSKY Smart Dialing you can make SkypeOut calls using a simpler dialing format without the need to dial the country code Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 1 1 Package Contents e Exchange Pro VISIP EX 1 e Power cable 1 e Recovery DVD 1 e User Manual 1 e Quick Start Guide 1 e Rack mount ear 2 e Chassis rail 2 e Screw Accessories 1 t Note If any of the above items is damaged or missing contact your reseller 1 2 System Overview 1 2 1 Front View LCD Front Panel 4 Power Button 2 Slim DVD ROM Drive 5 USB Ports LED Indicators LCD Control Buttons Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual Power Button ia This main power button is used to turn on or off the system Pow
85. ypeOuBermuda Is 1441 Bolivia 591 Anytime Botswana 267 Customize allowable Skype0uj Brazil 55 nn wv 18 00 v Brunei 673 08 00 18 00 i Days All S igara 359 Burkina faso 226 Burma 95 After you set up the default country code to make an international call using VoSKY smart dialing dial the following 0 area code phone number or 0 area code cell phone number 0 represents the country code on the Exchange Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual For all other international SkypeOut calls dial the following 00 country code area code phone number or 00 country code cell phone number The following shows an example of setting Country as USA VoSKY Smart Dialing Disable Normal and Special SkypeOut Smart dialing Enable VoSKY smart dialing USA Canada 1 Enable Special SkypeOut Smart dialing by adding special prefix Enable the VoSKY Smart Dialing select USA Canada 1 from the drop down list 1 To make a SkypeOut call to a San Francisco area phone number area code 415 dial 0 area code phone number or 0 area code cell phone number Exchange Pro VISIP EX will replace 0 by 1 2 To make a SkypeOut call to Shanghai in China area code 21 country code 86 dial 00 country code area code phone number or 00 country code cell phone number We recommend selecting one of the fol
86. yright 2008 VoSKY All rights reserved You have completed the configuration wizard settings Click Back to modify your settings Otherwise click OK Your Ultimate Gateway to Skype 28 VoSKY Exchange Pro VISIP EX User Manual Finished Rapid setting finished You have completed the rapid setting Click Back to modify any of the options or click OK to continue to the Exchange web Admin Copyright 2008 VoSKY All rights reserved 3 1 3 Activating VISIP Capacity Key Exchange Pro VISIP EX supports 18 Skype accounts on purchase There can be 18 concurrent calls through Exchange Pro VISIP EX The VISIP capacity key expands the capacity of the Skype lines to a maximum of 30 1 Click on the System Info tab then click on License management to activate the key VoSKY Exchange Pro VISIP EX Status System Info Admin Users VoSkyY inc Online Support Support Request Phonebook Call Log Utility Options System SIP Logout Copyright 2008 VoSKY Inc VoSKY Exchange Pro VISIP EX Software version 1 0 14 2Beta Copyright 2008 VoSKY All rights reserved 29 Your Ultimate Gateway to Skype VoSKY Exchange Pro VISIP EX User Manual 2 Click the Add button in the Product License Key Management window VoSKY w Exchange Pro VISIP EX Status System Info Admin Product License Key Management Users Total enabled capacity 18 Phonebook f go License Key License Capacity C

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