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1. 15 Click New to start the Profile Manager wizard Profile Wizard Step 1 of 2 Profile Name E Please enter a name that you want to give to this profile This can be any name of your choosing APN Please enterthe APN i you dont know the APN please contact your service provider PDP Type Cancel Help OD Entera simple name for the new profile for example My MiFi Connection amp Enter the Access Point Name APN that you received from your service provider and click Next Profile Wizard Step 2 of 2 Usemame Password Conti mi F as sword ENNS Advanced Cancel Help Enter your Username and Password received from your service provider if required and click Finish 16 Connect to the network O Right click the system tray icon again and select Connect Connect Settings Languages b Device Properties SMS Client Address Book GPS Network services MiFi Advanced Settings Disable Radio About Open Connection Manager Exit 0r O To see network and connection status also right click the system tray icon and select Open Connection Manager Network Operator Ready HH 00 12 38 HEER gt oll HSUPA 2 575 Connect mobilink Click Connect When Ready changes to Connected you have successfully connected to the network and can browse the Internet check e mail or any other activities you requ
2. IMPORTANT Your Internet and WiFi connections will be lost and you will have to reconnect In addition you will have to reconfigure your profiles 67 Backup Restore The Backup Restore page allows you to make a backup copy or restore a backup copy of your configuration settings Opening the Page gt Choose System gt Backup Restore from the menu bar The Backup Restore page will open Home WiFi Internet Router System ill Network Operator HSDPA Connected Backup Restore Backup Config File Backup Download the configuration file to your PC Restore Config File Restore Upload a configuration file from your PC File Browse Backup Restore Page This page contains two sections Backup Config File Backup Config File Backup Download the configuration file to your PC The Backup Config File section allows you to download a backup file of the configuration settings for your MiFi device 68 To save the configuration file Windows O Click Backup A dialog will open asking whether you want to open or save the file Locate the folder where you want to store the file and click Save You may rename the file to make it easier to locate when you need it LT Some systems may open the file instead of giving you the option to save Choose File gt Save from the menu if that happens Mac O Click Backup The file config xml sav is downloaded to your desktop Copy the
3. e Local IP address e Subnet Mask e Gateway IP address e DNS server IP address 47 Traffic Counters Traffic Counters This is informational only Start Date 07 08 2009 12 03 45pm Total connection time 00 01 32 Data Received 100 00 KB Data Transmitted 22 14 MB Total Data 22 24 MB Restart Counter The Traffic Counters provide approximate values and are not used for billing purposes This information is presented as a resettable counter e Date the data collection began e Total duration of connection e Megabytes received e Megabytes transmitted e Total megabytes of data J gt Click the Restart Counter button to reset the counters to zero AS Internet Profiles The Internet Profiles page allows you to configure your device to work with your service provider by entering the APN username and other information that your provider requires and provides to you Opening the Page gt Choose Internet gt Internet Profiles from the menu bar The Internet Profiles Set Internet Profile page will open The details of the profile currently in use will be displayed NOVATEL WIRELESS Home WiFi Internet Router System mil Network Operator HSDPA Connected Internet Profiles Set Internet Profile Profile World Operator EditInternet Profile APN ISPAYORLO Username ISP WORLD COM Authentication Type PAP Internet Profiles Page This page allows you to select edit and create profiles used with yo
4. How do I disconnect from the network WiFi Mode Login to MiFi and click Disconnect 1 Open the MiFi Home page http www mifi 2 Then type your administrative password into the login window and click Login 3 Click the Disconnect button USB Mode Windows Right click the system tray icon and select Disconnect USB Mode Mac Use the usual method for your Mac network application How can I find out how many users are connected to MiFi Open the MiFi Home page http www mifi The number of clients users currently connected to MiFi is in the WiFi section at the bottom of the screen How can I set a new PIN for my SIM card Set anew PIN using the MiFi browser interface Go to Internet gt SIM See SIM page 51 Where can I find information about Internet connectivity and my WiFi setup gt Open the MiFi Login Home page http www mifi Can I use MiFi as a tethered modem with my computer Yes After setup simply plug it in with the microUSB cable and use the MobiLink software See USB Mode Setup page 14 How do I check the model number and firmware versions of MiFi Login to MiFi and choose System gt Status See System Status page 65 How can I find out the network technology and provider currently in use Open the MiFi Login Home page http www mifi The network information is displayed in the menu bar How can I check the battery level of MiFi Open the
5. This page contains two sections 54 3G Modem 3G Modem Auto connect enable Mote that International roaming charges may apply Please consult your network operator C Event Log enable C When the Internet is disconnected redirect web browsers to the MiFi The 3G Modem section allows you to set MiFi to automatically connect whenever it is turned on enable the Event Log and set MiFi to automatically open to the login page if the Internet connection is unavailable Auto connect enable Auto connect allows MiFi to connect to your provider s network automatically whenever it is turned on There are three available options for auto connect e Never You must always manually connect to the network e Home Network The MiFi will only auto connect to the home network when it is powered on e Home and Roaming Network The MiFi will connect to any available network when it is powered up IMPORTANT Additional charges may apply for international roaming Please consult your network operator gt Select the auto connect mode you want to use and click Apply Event Log enable Turns on or off the Event Log that can be viewed from the Internet Diagnostics page gt Select or deselect the checkbox to enable or disable the Event Log and click Apply Network Technology Network Selection Network Technology Automatic vi The Network Technology setting determines how MiFi accesses the network There are
6. Opening the Page gt Choose System gt Power Management from the menu bar The Power Management page will open Home WiFi Internet Router System ail Network Operator HSDPA Connected Power Management Battery Power Shutdown Power Management Page Help Logout The Power Management page allows you to set MiFi to turn itself off when it is idle and running on battery power gt Select when you want MiFi to turn off when it is idle and running on battery power and click Apply The options range from Never to 60 minutes 72 Password The Password page allows you to change the administrative password that gives access to the browser interface Opening the Page gt Choose System gt Password from the menu bar The Password page will open gt Home WiFi internet Router System adil Network Operator HSDPA Connected Password Set Administration Password Current Password New Password 4 64 characters 4 64 characters Verify New Password Password Page This page allows you to create a new administrative password D Type your current password in the Current Password box Help Logout Enter the new password must have 4 to 64 characters in the New Password box and again in the Verify New Password box Click Apply 73 System Settings The System Settings page allows you to change the interface language and the date and time format used in the browser
7. RF emitter installed in your device must not be located or operated in conjunction with any other antenna or transmitter unless specifically authorized by Novatel Wireless Technologies 84 MODIFICATIONS The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by your service provider may void your authority to operate the equipment FCC Equipment Authorization ID NBZNRM MIFI2352 NBZNRM MIFI2372 This device is only authorized for use in Mobile applications At least 20 cm 8 in of separation between the antenna and the user s body must be maintained at all times Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Novatel Wireless NOVATEL WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY NOVATEL WIRELESS PRODUCT EVEN IF NOVATEL WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Novatel Wireless and or its affiliates aggregate liability arising under or in connection with the Novatel Wir
8. Select one of the following e System Status to view information about your device and a system log e Backup Restore to back up or restore a file containing your device settings e File Sharing to set up file sharing from microSDHC cards e Power Management to set power saving modes e Password to set the administrative password e System Settings to set the interface language and date and time formats 64 System Status The System Status page provides you with information about your MiFi system Opening the Page gt Choose System gt System Status from the menu bar The System Status page will open gt Help Logout Home WiFi Internet Router System ail Network Operator HSDPA Connected System Status System Information Manufacturer Novatel Wireless Model MiFi 2352 Serial No SM190109400193 Access Point Firmware Version 11 47 17 Router Firmware Version 012 Modem Firmware Version 5 15 00 0 00 2009 06 26 10 24 29 Web Ul version W20_16 nvtl Mozilla 4 0 compatible MSIE 7 0 Windows NT 5 4 Trident 4 0 NET CLR UA Version 20 50727 NET CLR 1 1 4322 NET CLR 3 0 04506 30 InfoPath 1 NET CLR 3 0 04506 646 System Log The System Log must be enabled This setting Is on the System Settings screen 65 System Status Page This page contains four sections System Information System Information Manufacturer Model Serial No ccess Point Firmware Version Ro
9. 802 119 e 802 11b Channel The radio channel that the device is using This should be usually set to Auto and left unchanged Available selections are Auto and 1 through 11 37 Security The type of security the profile is using This applies to both the Secure and the Temporary Hotspot profiles See Setting Security page 39 Authentication Locked to Open Access for all profiles Encryption Shows the type of encryption used for the security type Network Key Passcode used to access the network The required format varies by type of security If the network key is not visible click the Display Key link on the right Choosing a Profile The browser interface allows you to select or modify a profile to use while browsing You can choose one of three WiFi profiles Secure You can set up this profile with the security measures you need to use your device Safely Temporary Hotspot This profile allows you set up a temporary hotspot that allows others in your immediate area maximum of 5 to go online using your device Open This is a completely unsecure profile that should be avoided except during initial setup of your device Select the profile from the Profile list and click Apply or Edit Profile 38 Setting Security You can use WEP 64 or 128 bit WPA WPA2 or WPA WPA2 Mixed Mode security LT Some WiFi clients become confused if the security is changed and the network name is not If you y
10. Mode Channel Security Authentication Encryption Network Key Router System Open x MiFi 20FD 602 119 602 11b 6 None Open Access None Display Key anil Network Operator HSDPA Help Logout Connected From the Profile list select Secure and click the Edit WiFi Profile button The Edit WiFi Profile page will open gt Home WiFi Internet WiFi Profiles Edit WiFi Profile Profile Network Name SSID 602 11 Mode Channel security Authentication Encryption Network Key Router System ail Network Operator HSDPA Secure gt WPA Personal PSK e Open Access TKIP gt password82345 8 63 characters 12 Help Logout Connected Return to Profile List Choose the type of security you want to use from the Security list Type the Network Key you want to use in the box Click the Return to Profile List link 6 Click Apply O DD Click Apply on the WiFi Profiles Set Profile page to begin using the Secure profile IMPORTANT Your wireless connection will be disabled at this point You must reconnect with the new network key you just established 13 USB Mode Setup To use MiFi in USB mode you must install the software and drivers that are contained in the MiFi device IMPORTANT You will need the Access Point Name APN from your service provider plus any username password or other information they may have given you This section con
11. WiFi Profile Open IP Address 192 168 1 1 Network name SSID MiFi GED Subnet Mask 255 755 255 0 security None Clients 145 ry f de ratoal While SDE PC 99 i fi Novatel Wireless MiFi 2352 AVA r O Enter your administrative password into the Login box in the upper right corner of the page and click Login The MiFi Home page will open 29 The Home Page The Home page is the first page you see after logging in to the browser interface It is the main point of entry for all your work with MiFi Home WiFi Internet Router System mil Network Operator HSDPA Connected Internet Connection Received 100 30 KB IP Address 10 57 57 202 Transmitted 57 00 KB Subnet Mask 255 255 255 255 Connected Time 00 01 21 WiFi Profile Secure IP Address 192 168 1 1 Network name SSID MiFi 72DE Secure Subnet Mask 255 255 255 0 Security WPA TKIF Clients 115 30 The Menu Bar At the top of the Home page and across all the main pages in the browser interface is a menu bar In addition to the menu items the bar provides status information about the Internet connection and the battery level of the device EJ Hep Logout Wi intemet Router System Menu items Network signal strength Network provider name Network type o 6 014 3 Automatic connection to mobile broadband when roaming internationally is disabled by default Enable automatic connection during international roaming from the Inte
12. as a USB modem The microUSB cable will power MiFi and slowly charge its battery while it is plugged in Windows O Use the microUSB cable to plug MiFi into a USB 2 0 port on your computer MiFi will turn on automatically 01139 Only the connection LED on the power button will light WiFi is disabled in USB mode Make sure the MobiLink software is running The system tray icon will appear in the Windows notification area Ae LES 9 39AM If the system tray icon is not present double click the MobiLink 3 desktop shortcut to launch the software Right click the system tray icon and select Connect Or To see network and connection status also right click the system tray icon and select Open Connection Manager Network Operator Ready EH 00 12 38 1 331 2 575 mobilink Click Connect When Ready changes to Connected you have successfully connected to the network Mac gt Connect to the Novatel Wireless Modem using your usual Mac application LA You can use System Preferences gt Network on OS X v10 4 v10 5 and v10 6 23 Using microSDHC Cards with MiFi File Sharing MiFi comes with a microSDHC card slot that allows you to move files with you without having to carry an additional flash drive You can use microSDHC cards with up to 16GB capacity Insert the microSDHC Card J gt Insert the microSDHC card into the slot of the MiFi 01139 Be ca
13. e Do not allow the liquid to come in contact with the skin or the eyes If contact has been made wash the affected area with large amounts of water and seek medical advice e Seek medical advice immediately if a battery has been swallowed Contact your local recycling center for proper battery disposal Guidelines for Safe and Responsible Battery Use Do not disassemble or open crush bend or deform puncture or shred Do not modify or remanufacture attempt to insert foreign object into the battery immerse or expose to water or other liquids or expose to fire explosion or other hazard Only use the battery for the system for which it was specified Only use the battery with a charging system that has been qualified with the system per this standard Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Do not short circuit a battery or allow metallic or conductive object to contact the battery terminals Replace the battery only with another battery that has been qualified with the system per this standard Use of an unqualified battery may present a risk of fire explosion leakage or other hazard Promptly dispose of used batteries in accordance with local regulations Battery usage by children should be supervised Avoid dropping the device or battery If the device or the battery is dropped especially ona hard surface and the user suspects damage take it to a servic
14. power LED and a solid WiFi LED indicate the device is in service and ready to connect Use your normal WiFi manager on your computer to locate the MiFi wireless network UD The steps to connect to a WiFi network vary depending on your operating system and whether you use the native application or third party software Consult your computer help system if you have difficulty locating your network list Typical Windows Right click the wireless icon in Windows notification area system tray and select View Available Wireless Networks Typical Mac Pull down the network list from the Airport icon in the menu bar if multiple wireless networks are found highlight the one that has MiFi_2352 or MiFi_2372 in its name Click Connect 20 Setting Up a Temporary Hotspot MiFi allows you to set up a temporary network name and network key so you can allow people to connect to it without having to share your security information MiFi can have up to 5 devices connected at any one time To set up a temporary hotspot Login to MiFi Choose WiFi gt WiFi Profiles from the menu bar The WiFi Profiles Set Profile page will open ETE Pratl Derre Heak hma 550 bier PIDE Secure MOL 11 Moda Mi Tig 002 116 Ehem uio Securty WE Personal Sk Authenticate Open ALCOY Encrppion 7 Fl mrk Ke iets eS Choose Temporary Hotspot from the Profile list and click Edit Profile Click the Generate new
15. three options e Automatic It scans for 3G signals and looks for GPRS EDGE signals if it cannot locate 3G e GPRS EDGE Only It only looks for GPRS EDGE signals e 3G Only It only looks for 3G signals gt Select the access method and click Apply 55 Router Configuration The Router Menu gives you access to options that allow you to configure traffic through your MiFi device The section contains the following information e Router Menu e Port Filtering e Port Forwarding e TCP IP e Router Settings Router Menu Choose Router from the menu bar MiFiHome Page WiFi Internet Router System alll Network Operator HSDPA Connected 0000 Port Filtering Internet Settings Port Forwarding 3G Modem TCPAP Router Settings bel Anto ronnerct anahla Select one of the following e Port Filtering to create a list of applications that are allowed to access the Internet e Port Forwarding to create a list of applications that are allowed to access your computer from the Internet You might use this if you have an FTP server on your system or play certain online games e TCP IP to see the MiFi IP address and MAC address e Router Settings to enable DHCP and VPN passthrough 56 Port Filtering Port Filtering allows you to enhance the security of your system by only allowing certain applications to reach the Internet Opening the Page gt Choose Router gt Port Filtering fr
16. you can do the following View the status of the wireless network your internet connection the battery and the MiFi itself E up wireless security to safeguard your files including using MAC lters Set up a temporary hotspot to allow a maximum of 5 devices to connect to your MiFi without sharing your network name and network key Access files on your microSDHC card and set up file sharing so others connected to your network can access those files also Set up profiles to allow VPN connections to your office Set up additional security to only allow certain applications out of your network port filtering or to allow certain applications into your network port forwarding required by some online games for example 28 Interface Basics Open the Browser Interface O From your computer s Web browser enter http www mifi or http 192 168 1 1 into the address window and press the Enter or Return key The MiFi Login Home page will open From the MiFi Login Home page you can access your microSDHC card or log in to the browser interface to check status and configure MiFi Windows only You can click Add to Favorites to bookmark the page in your browser for easier access gt microSD Files Add to Favorites mil Network Operator HSDPA Connected Internet Connection Recelved 365 21 KB IP Address 166 129 173 254 Transmitted 65 24 KB Subnet Mask 255 255 255 255 Connected Time 00 01 37 DNS 209 183 54 151
17. you can use to allow others to connect to your device without you having to share your security settings or change your secure profile LA The temporary hotspot will have the same security level as your currently connected profile To set up the temporary hotspot O Choose WiFi gt WiFi Profiles from the menu bar Choose Temporary Hotspot from the Profile list and click Edit Profile The WiFi Profiles Edit WiFi Profile page will open Home Wifi Internet Router System mil Network Operator HSDPA Connected WiFi Profiles Edit WiFi Profile Profile Temporary Hotspot Return to Profile List Network Name SSID emm gt MiFi 72DE SBOA 3802 11 Mode Channel security Authentication Open Access Encryption 40 64 Bit 10 Hex Digits Network Key 5 characters or 10 HEX characters settings for this profile are auto generate Generate new values gt Click the Generate new values link The Network Name and Network Key will change to a new temporary network name SSID and network key Note the temporary hotspot network name and network key In the example shown above they are MiFi 72DE SBQA and YZFBE You can click the Generate new values link again to have a different network name and network key generated 40 Click Apply Click the Return to Profiles List link Click Apply on the WiFi Profiles Set Profile page IMPORTANT Your wireless connection will be disabled at this point You
18. 2352 VI FP B s Select Internet gt Internet Profiles The Internet Profiles Set Internet Profiles page will open NOVATEL WIRELESS Home Pei Internet Router System i Network Operator HSDPA Connected Internet Profiles Set Internet Profile Profile World Operator ki Edit Internet Profile APN Username Authentication Type O Select the profile for your provider from the Profile list and click the Edit Internet Profile button The Internet Profiles Edit Profile page will open NOVATEL WIRELESS Home WiFi Internet Router System all Network Operator HSDPA Connected Internet Profiles Edit Internet Profile Profile Name World Operator Return to Profile List APN Username Password Authentication Type None If desired change the Profile Name to something more descriptive for example My MiFi Enter the APN Username Password and other information you were given by your service provider Click Apply Click the Return to Profile List link os 0900 Click Apply on the Internet Profiles Set Internet Profile screen LA You may want to set Autoconnect to have your MiFi connect to the network whenever it is powered on See page 54 Set up wireless security for your MiFi network See Set Up Wireless Security page 11 WARNING Itis highly recommended that you set up security for your MiFi at this time If you do not configure security for your wireless network data o
19. 9 R3 13Sep2010 Please visit www novatelwireless com for the latest information about your device Table of Contents Genting Sae Traner aa a RR NMIFLOVEMIE WEI AAA AAA 2 POWEFSOUTCES tor MIE I gt eserine ara e E aston ito rd 3 Stall SIM Garvan Battery carr i AA ane weet as bhaenned REDER SEE 4 Battery MS 5 Initial Connection and Setup Overview ccc ccc ccc cece eee e eee eens teen ee eeeeees 6 WIFENMO de Set esse ia Sd aos os 7 Set Up a WIFFCONNECION a A A 7 SetUp Wireless SCCUMLY orale 11 USB MOdE SETUP sisi arter helet AAA A AS 14 System Requirements sra A Sadie dee DE abs 14 Windows Setup and Connection 0 ccc eee e eee eee teense renere eeeee 15 Mac Setup and CONNECTION 0 cc cece eee eect eee eee e eee eens eee neeeeeeees 18 Using MiFi and Sharing Files cccccccccccccccccccsscsccccsecses 19 Usna MER WIRE MOOG sspuatass AS ARANA 20 Setting Upa Temporary HOTSPOT 223 ttcios toned Sek eke ds 21 Using MIE USB MOG riales di 23 Using microSDHC Cards with MiFi File Sharing 0 ccc ccc ccc cece eee e teen eee eeees 24 ns rt Tne microSD AC Caravia ee 24 Access Your Files TOM NIE aos atacada tt aaa 25 Share FHleson VOUr Wii dra das 26 Accessing MiFi s FeatureS ooooooooocoocoocoooooosoosooosooro 27 MET Ce Ba a AAA A 29 Open the Browser Interface scr a ais Iii tias 29 The HomePage crac tii ds 30 WIFE COMMOULAUON ei UA cv 33 WIF MEent CULO IS usas o RA 33 WIR Stats
20. Fi log is primarily used for troubleshooting Unless you are having problems you should leave it off gt Click the WiFi Log button to open a window showing a log of WiFi events WiFi Log Windows Internet Explorer ttp 192 168 1 1 wihlog ntm WiFi Log gt Log start01 06 1980 01 51 54am GMT 05 0109 02 24 45pm gt Current Time Er Internet 36 WiFi Profiles The WiFi Profiles page allows you to configure your secure profile or set up a temporary hotspot Opening the Page gt Choose WiFi gt WiFi Profiles from the menu bar The WiFi Profiles Set Profile page will open Home WiFi Internet Router System ill Network Operator HSDPA Connected WiFi Profiles Set Profile Profle Network Name SSID MiFi 72DE Secure 902 11 Mode 802 11g 802 11b Channel Auto security WPA Personal PSK Authentication Open Access Encryption TKIP Network Key passwords2345 Display key WiFi Profiles Page This page provides the following information Profile The profile currently being used See Choosing a Profile page 38 Network Name SSID Name of the network you are connected to You can change the name to something more descriptive if you want for example if there are several MiFi s in your area you might put your name in the network name for example Sarahs MiFi 802 11 Mode The type of wireless networking you are currently using The available modes are e 802 119 802 11b
21. MiFi Login Home page http www mifi The battery status icon is displayed in the menu bar For more detailed information login and choose Internet gt Internet Diagnostics Then click Modem Status Can I backup my configuration settings Yes Login to MiFi and choose System gt Backup Restore Click Backup See Backup Restore page 68 79 Where can I find my IMEI number gt Login to MiFi Choose Internet gt Internet Diagnostics How do I check the available space on the microSDHC card Open the MiFi Login Home page http www mifi Click microSD Files How do I turn off MiFi Press and hold the Power button for 5 seconds until the LEDs turn off What is the default administrative login password admin How do l access information on the WiFi network and WiFi clients Login to MiFi and choose WiFi gt Status See WiFi Status page 34 I am having trouble connecting to my office VPN Login to MiFi and choose Router gt Router Settings Select the VPN Passthrough enable checkbox and click Apply 80 Using the Master Reset Button MiFi comes with a master reset button that allows you to return it to its factory default state The master reset button is recessed in a hole on the back of the device You will need a paperclip or similar object to push the button O Make sure the MiFi is powered on Locate the master reset button on the back of the device next to the label Inse
22. WIF i 2352 2372 Intelligent Mobile Hotspot product user guide 2010 Novatel Wireless Inc All rights reserved The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Inc Patents and Licenses Visit www novatelwireless com patents for a complete list of all Novatel Wireless patents Software License Proprietary Rights Provisions The software drivers provided with this product are copyrighted by Novatel Wireless and or Novatel Wireless suppliers Although copyrighted the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and or Novatel Wireless suppliers The disassembly decompilation and or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law The copying of the software drivers except for a reasonable number of back up copies is strictly prohibited by international law It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers U S Government Restricted Rights Clause The software drivers are classified as Commercial Computing device Software and the U S Government is acquiring only Restricted Rights in the software drivers and their Documentation U S Government Export Administr
23. aming Profile TCP IP IP Address Subnet Mask Gateway DNS Traffic Counters This is informational only Start Date Total connection time Data Received Data Transmitted Total Data System Connected Network Operator HSDPA Home Network Profile 1 anil Network Operator HSDPA Help Logout Connected Received Transmitted Connected Time 100 90 KB 57 33 KB 00 01 32 10 57 57 202 255 255 255 2656 10 57 57 202 10 205 65 66 07 06 2009 12 03 45pm 00 01 32 100 00 KB 2214 MB 22 24 MB 46 Internet Status Page Sections This page contains three sections Internet Connection Internet Connection Connection Status Connected Received 100 90 KB Network Network Operatar Transmitted 57 33 KB Technology HSDPA Connected Time 00 01 32 Roaming Home Network Frofile Frofile 1 Disconnect The Internet Connection section of the Internet Status page gives you the following information e Status of the connection e Network connected to e Technology of connection e Whether or not you are roaming e The current profile e The number of bytes received and transmitted e The duration of the current connection J gt Click the Disconnect or Connect button to disconnect or connect to the Internet TCP IP IP Address 10 57 57 202 Subnet Mask 255 255 255 255 Gateway 10 57 57 202 DNS 10 205 65 68 The TCP IP section of the Internet Status page gives you the following information about the MiFi device
24. ansiosa ads 34 WIEN OS art cates daca dive caine want ence id iaa 37 VAC GS O E eo Re My arn Te ee JET ee E SEE SER ere 42 WIFI SCUINGS idad as 44 INTERNET GONMGUPALION irritar AA AAA AAA A 45 Internet Meneses je a e kr REE od US ANE nd NE DAR GEN ASE dne 45 Mermet staterne ane e rene Es 46 lAternet A E rat sce ecw ee 49 INTEMMEEDIGGNOSUICS ar AREA A 52 nternetsetinos eccaadaco canton ease eats ies A EE E E ios 54 Router CONNGUI ANON siii AA AA aa 56 ROU MENU r arc dd n 56 PROFUNDA EAT A 57 PORE FORWAICING odsherred annen 60 ECRIRE oarra ea a E A so E 62 POUPO INO eea EA AE EE T OOE EEE A A E A EEO 63 SYSTEM Configura Oa siria A iaa 64 STE Me ras cc ota RE casan 64 SYSTEMS ta LUS a dass 65 DACKUDIRES TON iaa rito dara as 68 File SHAM sar ds a AS das 70 POW CF Management ori as 72 PASSWOl Ot ascainatanenaa sie tanh A OA E ER ENDE SE SON SAG 73 SYSIEIN eN S eiie aen A ne Renee seer 74 TFOUDICSNOOUNG encorran aa a aa TO OV E A A cao ind A ata oust a ESA 76 Common Problems and Solutions ccc cc cece cece cece cence ence eeeeeeeeeeeeecueeeees 77 Using the Master Reset BUTTON 20 roserne cece corr 81 Product Specifications and Regulatory Information 82 Product SDCCINICATIONS ee a SA AA A 83 REGUIGIONY SEE r a EAN EEN E ES eN ES Eee CAR GERNE 84 SATU mg O PI ERE EET EG Er ETERN re 86 Proper Battery Use and Disposal ccc cece cece eee ee eee eee eee eee eee ee eneeeee 87 limited Warr
25. anty and Liability asusta AA AAA 88 Glosa Visor radiacion OF GOSS Mit Ein 90 Getting Started MiFi Overview Install SIM Card and Battery Initial Connection and Setup Overview WiFi Mode Setup USB Mode Setup Use the information in this chapter to learn about your product s components and features and to install and set up the device MiFi Overview The Novatel Wireless MiFi Intelligent Mobile Hotspot models 2352 2372 MiFi allows you more freedom than ever before No wires no cables just access to your data when you need it Plus it can simultaneously support up to five WiFi enabled devices depending on your setup You can securely connect virtually any WiFi enabled device to MiFi for a total mobile Internet experience Surf the Web download files and music share photos manage e mail and more In addition you can use MiFi in USB modem mode tethered modem by plugging it into a USB port on your computer microUSB Port The AC charger USB cable and optional car charger connect here microSDHC Slot Removable memory storage slot supports microSDHC cards up to 16 GB microSDHC card not included WiFi LED Indicates WiFi connection status o 6 Power Button Connection LED Powers on and off the device The LED provides connection and battery status bn Refer to your Quick Start Guide for complete definitions of the LED states Battery SIM compartment The batte
26. ation Act Compliance Clause It is forbidden by US law to export license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act or any successor legislation or in violation of the laws of any other country Trademarks and Service Marks Novatel Wireless is a trademark of Novatel Trademark Services LLC and the other trademarks logos and service marks collectively the Trademarks used in this user manual are the property of Novatel Wireless or their respective owners Nothing contained in this user manual should be construed as granting by implication estoppel or otherwise a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners e MiFi the MiFi logo Novatel Wireless and the Novatel Wireless logo are all trademarks of Novatel Wireless Inc e MobiLink is a service mark of Novatel Wireless e Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Apple and Mac are registered trademarks of Apple Inc The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners FCC ID NBZNRM MIFI2352 NBZNRM MIFI2372 ICID 3229A MIFI2352 3229A MIFI2372 PN 9002598
27. bedded in an electronic device Firmware usually contains operating code for the device FTP File Transfer Protocol A network protocol for exchanging files over a TCP network Gateway A network point that acts as an entrance to another network that uses a different protocol GPRS General Packet Radio Services A system used by GSM mobile phones for transmitting IP packets It also provides support for WCDMA based 3G networks GSM Global System for Mobile communication A digital mobile telephony system widely used in Europe and other parts of the world GSM was first launched in 1991 and is the most widely used of the three digital wireless telephony technologies TDMA GSM and CDMA GSM uses a variation of TDMA Host Name The unique name by which a network attached device is known on a network Hotspot A WiFi 802 11 access point or the area covered by an access point Hot Swappable The ability to remove and replace the microSD Card from a device while it is still connected to the computer and online without damaging the device HSDPA High Speed Downlink Packet Access HSDPA is an enhanced version of WCDMA that Supports broadband connections with download speeds up to 7 2 Mbps This enhanced 3G technology enables the download of high bandwidth multimedia files high resolution graphics and other complex files and viewing email attachments at broadband like speeds HSPA High Speed Packet Access A fa
28. ctions with your APN and user name and password if required Be sure you have and follow those instructions O From your computer s Web browser enter http www mifi or http 192 168 1 1 into the address bar and press the Enter or Return key MiFi s Home page will open This is the login page to the browser interface and also provides access to your microSDHC card Windows only You can click Add to Favorites to bookmark the page in your browser for easier access microSD Files Add to Favorites alll Network Operator HSDPA Connected Internet Connection Received 365 21 KB IF Address 166 129 173 254 Transmitted 65 24 KB Subnet Mask 255 255 255 255 Connected Time 00 01 37 DNS 209 183 54 151 WiFi Profile Open IP Address 192 168 1 1 Network name SSID MIFi GED Subnet Mask 255 255 255 0 Security None Clients 1 5 F i f A A REC FORD iovatel l Wireless Mit 2352 Y Enter admin into the Login window in the upper right corner of the window and click Login The Home page for the browser interface will open Home WiFi Internet Router System mil Network Operator HSDPA Connected Internet Connection Received 100 30 KB IP Address 10 57 57 202 Transmitted 57 00 KB Subnet Mask 255 255 255 255 Connected Time 00 01 21 WiFi Profile Open IP Address 192 168 1 1 Network name SSID MiFi 20FD Subnet Mask 255 255 255 0 Security None Clients 1 5 a poy ji N f 5 5 Novatel Wireless MiFi
29. e SIM Current PIN Lock SIM Unlock SIM Set new PIN SIM Page O Enter the current PIN password for the SIM Choose Lock SIM and click Apply OR Choose Unlock SIM and click Apply OR Choose Set new PIN PIN entry boxes will appear on the page set new PIN Verify New PIN Entera new PIN in both boxes and click Apply 51 Internet Diagnostics The Internet Diagnostics page provides status information about your Internet connection and the MiFi device Opening the Page gt Choose Internet gt Internet Diagnostics from the menu bar The Internet Diagnostics page will open Home WiFi Internet Router System alll Network Operator HSDPA Connected Internet Diagnostics 3G Modem Manufacturer Novatel Wireless Model MiFi 2352 Modem Firmware Version 5 15 00 0 00 2009 06 26 10 24 29 IMEI 001018000203696 52 Internet Diagnostics Page Sections This page contains two sections 3G Modem 3G Modem Manufacturer Novatel Wireless Model MiFi 2352 Modem Firmware Version 5 15 00 0 00 2009 06 26 10 24 29 IMEI 001015000203696 The 3G Modem section of the Internet Diagnostics page gives you the following information about the MiFi device e Manufacturer manufacturer of this device e Model model name or number of the device e Modem Firmware Version current version of the internal software firmware e IMEI the International Mobile equipment Identity f
30. e centre for inspection Improper battery use may result in a fire explosion or other hazard 87 Limited Warranty and Liability Novatel Wireless Inc warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement at Novatel Wireless option of defective or non conforming materials parts or components The foregoing warranties do not extend to I non conformities defects or errors in the Products due to accident abuse misuse or negligent use of the Products or use in other than a normal and customary manner environmental conditions not conforming to Novatel Wireless specification of failure to follow prescribed installation operating and maintenance procedures Il defects errors or nonconformity s in the Product due to modifications alterations additions or changes not made in accordance with Novatel Wireless specifications or authorized by Novatel Wireless Ill normal wear and tear IV damage caused by force of nature or act of any third person V shipping damage VI service or repair of Product by the purc
31. e is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal Communications Commission FCC Rules and Industry Canada ICES 003 for EMI compliance Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation WARNING DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF SUCH ACTION MAY VOID THE WARRANTY THE MiFi DEVICE IS FACTORY TUNED NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED CONTACT TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE Notice to Consumers Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment NOTE The Radio Frequency
32. ed for a minimum of four hours before using MiFi the first time After the initial use and set up you may use the device with the battery AC mains charger car charger or USB power O slide open the door at the bottom of the device Insert the SIM card into the SIM slot as shown amp Now insert the battery lining up the contact points as shown and replace the door on the device Connect the wall charger to MiFi and charge for a minimum of 4 hours before use The power button LED will flash amber while the device is charging and glow solid amber once charging is complete Battery Tips WARNING Use only batteries and chargers with your device that have been approved by your service provider or by Novatel Wireless The failure to use approved batteries and chargers may increase the risk that your device will overheat catch fire or explode resulting in serious bodily injury death or property damage e It normally takes at least 4 hours to fully charge the battery e When using battery power the device lasts up to 4 hours when connected to a single device only e The battery will discharge more rapidly as additional devices access MiFi e Battery life depends on the network signal strength temperature features and accessories you use e Your device will also work with the approved car charger e If MiFi is connected to a computer using a USB data cable the battery will charge However the device will
33. eless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Novatel Wireless product 85 Safety Hazards Do not operate MiFi in an environment that may be susceptible to radio interference resulting in danger specifically Areas where prohibited by the law e Follow any special rules and regulations and obey all signs and notices Always turn off MiFi or the host device and remove the modem from the USB port when instructed to do so or when you suspect that it may cause interference or danger Where explosive atmospheres may be present e Donot operate your modem in any area where a potentially explosive atmosphere may exist Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Be aware and comply with all signs and instructions e Users are advised not to operate the modem while at a refueling point or service station Users are reminded to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress e Areas with a potentially explosive atmosphere are often but not always clearly marked Potential locations can include gas stations below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chem
34. ents Connected 1 Encryption TKIP Network Key Display Key WiFi Clients IP Address IP Type Hostname MAC Address Date Time 192 168 1 2 EU_GDAVIES1 00 19 D2 66 12 CB 07 10 2009 06 06 56pm 34 WiFi Status Page Sections This page contains three sections WiFi Network WiFi Network Current Profile Secure Channel 6 Network name SSID MiFi 72DE Secure 002 11 Mode 802 11g 802 11b Clients Allowed 5 Security WPA Personal PSK Clients Connected 1 Encryption TKIP Network Key Display Key The WiFi Network section of the WiFi Status page provides the following information Profile that is currently in use Name of the network SSID that you are connected to Maximum number of clients that are allowed to connect to the device Number of clients that are currently connected to the device Channel that is being used Current wireless mode Security type and encryption for the current profile Network Key link Click to retrieve the network key WiFi Clients WiFi Clients IP Address IP Type Hostname MAC Address Date Time 192 168 1 2 DHCP pavillion 00 15 00 07 28 3B 05 01 2009 02 11 24pm The WiFi Clients section of the WiFi Status page shows the clients that are currently connected to the MiFi This is another way you can find the MAC address for a particular device when you are setting up MAC filtering 35 WiFi Log The WiFi Log must be enabled on the WiFi Settings page See WiFi Settings Page page 44 The Wi
35. es address books etc POP Post Office Protocol An Internet protocol for retrieving email from a remote server over a TCP IP connection Port A virtual data connection used by programs to exchange data It is the endpoint in a logical connection The port is specified by the port number Port Forwarding A process that allows remote devices to connect to a specific computer within a private LAN Port Number A 16 bit number used by the TCP and UDP protocols to direct trafic on a TCP IP host Certain port numbers are standard for common applications Protocol A standard that enables connection Communication and data transfer between computing endpoints PPP Point to Point Protocol A method of connecting a computer to the Internet 92 PPTP Point to point Tunneling Protocol A method for implementing virtual private networks that does not provide confidentiality or encryption but relies on the tunneling process for security PRL Preferred Roaming List A list that your wireless phone or device uses to determine which networks to connect with when you are roaming Network operator specific Protocol A standard that enables connection communication and data transfer between computing endpoints Proxy A firewall mechanism that replaces the IP address of a host on the internal protected network with its own IP address for all trafic passing through it Rev A CDMA EV DO Rev A is a leadi
36. ettings from the menu bar The Router Settings page will open gt Home WiFi Intemet Router System aill Network Operator HSDPA Connected Router Settings Router MW DHCP Server enable W VPN Passthrough enable Router Settings Page This page contains two options DHCP Server Help Logout DHCP Server allows the device to automatically assign a local IP address to a new device joining your network such as a wireless printer or additional laptop Without DHCP Server enabled you will have to assign static IP addresses to all devices on your network gt Select or deselect the checkbox to enable or disable the DHCP server and click Apply VPN Passthrough enable VPN Passthrough is required if you are going to connect to a VPN such as to your office gt Select or deselect the checkbox to enable or disable VPN Passthrough and click Apply 63 System Configuration The System Menu gives you access to settings and features that affect MiFi as a whole The section contains the following information e System Menu e System Status e Backup Restore e File Sharing e Power Management e Password e System Settings System Menu O Choose System from the menu bar System IE Operator HSDPA Connected OC System Status Backup Restore Internet Connection File Sharing Teed A eee ea 166 129 246 133 Transmitted Password 255 255 255 255 Connected Time System Settings
37. etwork to access files on your microSDHC cards O Select the Enable microSD File Sharing checkbox to allow file sharing O From the Files to share list choose whether to share the Entire SD Card or a Specified Top level Folder 3 If you choose the Specified Top level Folder option enter the folder path in the box From the Access Type list choose whether others should have Read only or Read and Write access to the files Click Apply 70 The microSD Files Link The microSD Files link allows you to view files currently on the microSDHC card In addition you can upload files to the card or delete files from it gt Click the microSD Files link on the File Sharing page The directory list will open in a separate window gt MiFi WEES mmc2 Free space remaining 20736 KB Up y New Folder _ Upload File Delete Selected Items Fi rashes Fi My Photos E My music E My videos 1 DS Store TKB 0714 2005 11 26 32 am m Ds_ d 1 AUTORUN INE 1KB 10 16 2008 11 34 04 am O MINFODB DAT 1KB 07 14 2005 02 15 06 pm 1 sal xls exe 50KB 10 16 2008 11 33 58 am a o Cees You can do basic file management from this window You can delete items or upload new files However you can only upload a single file at a time 71 Power Management The MiFi device can turn itself off when it is idle and running on battery power The Power Management page allows you to set the timing for when MiFi switches off
38. file to a safe location You may rename the file to make it easier to locate when you need it Restore Config File Restore Config File Restore Upload a configuration file from your PC File Browse The Restore Config File section allows you to copy a set of saved configuration settings back to MiFi To restore the configuration file Windows O Click Browse Locate the file on your hard drive and click Open Click Restore to copy the settings back to MiFi O Click Choose File Locate the file on your hard drive and click Choose Click Restore to copy the settings back to MiFi IMPORTANT When you upload a configuration file you change all the settings to match the file If your WiFi settings change you will lose the connection and will need to reconnect using the new settings 69 File Sharing The File Sharing page allows you to provide access to files on your microSDHC card to others on your MiFi network Opening the Page gt Choose System gt File Sharing from the menu bar The File Sharing page will open gt Help Logout Home Wifi internet Router System aiil Network Operator HSDPA Connected File Sharing File Sharing M Enable microSD File Sharing microSD Files Files to share Specified Top level Folder Access Type Read Write T File Sharing Page This page has two sections Enable microSD File Sharing This section enables you to allow others on your n
39. g y change security settings and do not get asked for the new network key when you try to reconnect delete the existing old network name from your Preferred Networks list Then you can reconnect IMPORTANT Record your network key O Choose WiFi gt WiFi Profiles from the menu bar Selecta profile and click Edit Profile The WiFi Profiles Edit WiFi Profile page will open Home WiFi Internet Router System alll Network Operator HSDPA Connected WiFi Profiles Edit WiFi Profile Profile Secure Return to Profile List Network Name SSID Channel CT Security gt WPA Personal P SK bd Authentication Open Access Encryption TKIP Network Key gt passwords2345 o 63 characters Select a security protocol from the Security list The encryption type will display and the number and type of characters required for the network key will display under the Network Key box O Type the network key you want to use in the Network Key box and then click Apply Click the Return to Profile List link Click Apply on the WiFi Profiles Set Profile page IMPORTANT Your wireless connection will be disabled at this point You must reconnect with the new settings you just established 39 Setting Up a Temporary Hotspot You can use the device to set up a temporary hotspot to allow a maximum of five connections to your MiFi at one time This profile generates a temporary network name and network key that
40. ger When MiFi is connected to your computer with the USB cable WiFi is disabled Connect to MiFi O Press the power button MiFi powers on and starts up When the power LED is flashing and the WiFi LED solid blue the device is ready to connect Use your normal WiFi manager on your computer to locate the MiFi network name SSID and select it 01 1 8 If your device was pre configured the network name was printed on the inside of the battery door If your device was not pre configured select the network name that has MiFi_2352 or MiFi_2372 in the name The steps to connect to a WiFi network vary depending on your operating system and whether you use the native application or third party software Click Connect If your unit was not pre configured the WiFi LED will flash to show connected status Continue with Configure MiFi for your service provider Enter the WEP key when requested The WiFi LED will flash to show connected status Since your network was pre configured you do not need to continue with the following sections If you want to change the settings of your MiFi such as security type follow the instructions for using the browser interface See Interface Basics page 29 Configure MiFi for your service provider IMPORTANT If your network was not pre configured follow these steps to configure MiFi for you network operator Your network service provider should have given you instru
41. haser without prior written consent from Novatel Wireless VII products designated by Novatel Wireless as beta site test samples experimental developmental reproduction sample incomplete or out of specification Products or VIII returned products if the original identification marks have been removed or altered 88 Glossary 3G Third Generation 3G refers to the third generation of mobile telephony technology The evolution of 3G technology is as follows GSM technologies GPRS offered speeds up to 114 Kbps began in 2000 EDGE reached up to 384 Kbps 2003 WCDMA offered downlink speeds up to 1 02 Mbps HSDPA boosted downlink to 14 Mbps in 75 countries 2007 LTE Evolved UMTS Terrestrial Radio Access is aiming for 100 Mbps specifications completed 2008 CDMA technologies 1xRTT offered speeds up to 144 Kbps 2002 EV DO increased downlink speeds up to 2 4 Mbps 2004 EV DO Rev A boosted downlink speeds to 3 1 Mbps 2006 EV DO Rev B can use 2 to 15 channels with each downlink peaking at 4 9 Mbps Ultra Mobile Broadband was slated to reach 288 Mbps but operators may switch to LTE instead 802 11 b g n A set of WLAN communication standards in the 2 4 3 6 and 5 GHz frequency bands Access Point A device that allows wireless communication devices to connect to a wireless network using a standard such as WiFi APN Access Point Name The APN is an alphanumeric
42. iFi You can establish a secure profile so that others cannot use MiFi unless you allow them You can also establish temporary settings to allow up to five devices to connect with MiFi without you having to give them your security settings See WiFi Mode Setup page 7 USB Modem Mode In USB Modem mode you connect MiFi directly to a computer and use it as a modem also known as a tethered modem In this mode WiFi is disabled To use MiFi as a USB modem you must install software and drivers See USB Mode Setup page 14 This section contains the following information e WiFi Mode Setup e USB Mode Setup WiFi Mode Setup To properly set up your device for WiFi mode you need to do both of the following tasks e Set Up a WiFi Connection e Set Up Wireless Security IMPORTANT Your MiFi unit may be pre configured with Wi Fi encryption WEP 128 bits to prevent unauthorised access to your mobile broadband service The unique SSID network name and WEP key are printed on the inside of the battery door You will need this information to continue Set Up a WiFi Connection Setting up the WiFi connection requires two steps e Connect to MiFi e Configure MiFi for your service provider Not required for most users MiFi will be pre configured y 01 18 The battery should be fully charged before using MiFi the first time To connect in WiFi Mode MiFi must be powered with a charged battery or with an AC mains or car char
43. icals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Near Medical and life support equipment e Do not operate your device in any area where medical equipment life support equipment or near any equipment that may be susceptible to any form of radio interference In such areas the host communications device must be turned off The device may transmit signals that could interfere with this equipment On an aircraft either on the ground or airborne e In addition to FAA requirements many airline regulations state that you must suspend wireless operations before boarding an airplane Please ensure that MiFi or the host device is turned off and if in USB Mode your modem is removed from the USB port prior to boarding aircraft in order to comply with these regulations The modem can transmit signals that could interfere with various onboard systems and controls While operating a vehicle e The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some countries operating such communications devices while in control of a vehicle is an offense 86 Proper Battery Use and Disposal CAUTION Never dispose of batteries in a fire because they might explode WARNING In the event of a battery leak
44. interface You can also enable the system log from this page The system log is used for troubleshooting and should usually be left disabled Opening the Page gt Choose System gt System Settings from the menu bar The System Settings page will open Home WiFi Internet Router System aoil Network O perator HSDPA Connected system Settings System System log enable Language English vw Date Time Format Europe dd mm yyyy 24 hr System Settings Page This page allows you to set the language date and time format and enable the System Log O Select the language you want to use from the list Select the Date Time format you want to use from the list You can choose between 24 and 12 hour time display and European dd mm yyyy and U S mm dd yyyy date formats If desired select the checkbox to turn on the System log O Click Apply 74 Troubleshooting Overview Common Problems and Solutions Using the Master Reset Button Overview The following tips will help solve many common problems encountered while using MiFi e Make sure you are using MiFi in the correct geographic region e Ensure that your network operator s wireless coverage extends to your current location e Ifyou are using MiFi in USB Mode simply unplugging and replugging in the USB cable can resolve many issues When properly installed MiFi is a highly reliable product Most problems are caused by one of these issues e S
45. ire 17 Mac Setup and Connection This section contains information on installing the MiFi drivers configuring your new profile and connecting to the network Install the MiFi Drivers and Configure Your Device O Turnon your computer and close all open applications Use the microUSB cable to attach MiFi to a USB port on your Mac MiFi turns on automatically 01138 Only the LED on the power button will light WiFi is disabled in USB Modem mode A welcome window opens showing the installer package and a PDF file named Instructions naar pas A Follow the instructions outlined in the Instructions document for driver installation and device configuration 18 Using MiFi and Sharing Files Using MiFi in WiFi Mode Using MiFi in USB Mode Using microSDHC Cards with MiFi File Sharing This chapter covers using MiFi wirelessly including as a temporary hotspot using MiFi as a USB modem and using the File Sharing capabilities allowed by the microSDHC card capabilities Using MiFi in WiFi Mode WiFi mode is where you use your MiFi as a wireless hotspot or access point It can be powered by battery AC mains charger or car charger when used in this mode 011 You cannot power MiFi through a USB cable and use it in WiFi mode Plugging MiFi into a computer disables WiFi mode O Press the power button e MiFi comes on and the power connection LED and the WiFi LED light up e A solid amber
46. lecommunication Network A network protocol used on the Internet or on local area networks TFTP Trivial File Transfer Protocol A file transfer protocol with a subset of FTP functionality UA User Agent Any device or software used to access a web page A user agent might be a web browser a smart phone or a screen reader UDP User Datagram Protocol A simple transport protocol used to transfer information on the Internet Ul User Interface The part of a software application or hardware device that a user sees and interacts with UMTS Universal Mobile Telecommunications Service A GSM based third generation broadband packet based transmission of text digitized voice video and multimedia at data rates up to 2 Mbps UMTS offers a consistent set of services to mobile users all over the world Until UMTS is fully implemented users can use multi mode devices that switch to currently available technology 93 USB Universal Serial Bus A connection type for computing device peripherals such as a printer mobile modem etc USB Port Types The USB ports on computers and hubs have a rectangular Type A socket and peripheral devices have a cable with a Type A plug Peripherals that do not have an attached cable have a square Type B socket on the device and a separate cable with a Type A and Type B plug VNC Virtual Network Computing A graphical desktop sharing system that uses the RFB protocol to remotely c
47. lect the Enable MAC Filter check box and click Apply 43 WiFi Settings The WiFi Settings page allows you to enable or disable broadcasting the network name and the WiFi log Opening the Page O Choose WiFi gt WiFi Settings from the menu bar The WiFi Settings page will open Home WiFi Internet Router System iil Network Operator HSDPA Connected WiFi Settings WiFi Access Point M Broadcast Network Name SSID WiFi log enable WiFi Settings Page This page contains two items Broadcast Network Name SSID Broadcast Network Name also known as SSID broadcast causes the device to send the Network Name SSID out where it can be picked up by nearby computers This is what you see when you View Available Wireless Networks from your computer Disabling Network Name SSID broadcasting provides additional security but you will have to re enable it if you lose your automatic connection gt Select or deselect the checkbox to enable or disable Broadcast Network Name and click Apply WiFi log enable This checkbox turns on or off the WiFi Log that can be accessed from the WiFi Status page See page 34 The WiFi log is used primarily for troubleshooting and should be left turned off unless you are having problems gt Select or deselect the checkbox to enable or disable the WiFi Log and click Apply 44 Internet Configuration The Internet menu provides status information for your connection to
48. mily of 3G services that is available to GSM carriers It is a major enhancement from WCDMA HSUPA High Speed Uplink Packet Access A 3G mobile telephony protocol with up link soeeds up to 5 76 Mbps HTTP Hypertext Transfer Protocol An application level protocol for accessing the World Wide Web over the Internet IMAP Internet Message Access Protocol An Internet standard protocol for email retrieval IMSI International Mobile Subscriber Identity Used in GSM networks to identify the subscriber Usually embedded in the SIM IP Internet Protocol The mechanism by which packets are routed between computers on a network IP Type The type of service provided over a network IP address Internet Protocol address The address of a device attached to an IP network TCP IP network ISP Internet Service Provider Also referred to as the service carrier an ISP provides Internet connection service 91 Kbps Kilobits per second The rate of data flow LAN Local Area Network A type of network that lets a group of computers all in close proximity such as inside an office building communicate with one another It does not use common carrier circuits though it may have gateways or bridges to other public or private networks LTE Long Term Evolution A set of enhancements to UMTS moving toward 4G that will provide high throughput low latency plug and play and seamless connection to existing netwo
49. must reconnect with the new settings you just established Then share the temporary network name and network key that were generated with your workgroup so they can connect to the device Do not forget to change your profile back to Secure when you are through working with your workgroup 41 MAC Filter MAC Filtering allows you to restrict access to your MiFi to only those devices with a specific MAC address The MAC address is a unique code specific to a particular piece of hardware such as a network adapter See Finding the MAC Address page 42 Opening the Page gt Choose WiFi gt MAC Filter from the menu bar The MAC Filter page will open Home WiFi Internet Router System mil Network Operator HSDPA Connected MAC Filter Enable MAC Filter NT Enable MAC Filter If enabled only Trusted Clients can connect to this Access Point Trusted Client List Add Trusted Client MAC Address Example 00 19 D2 4D B5 CE Finding the MAC Address The MAC Address is also known as a hardware or physical address for a device usually a network adapter It consists of 6 pairs of numbers and letters The pairs of numbers may be separated by or for example 00 21 9B 1C 64 34 or 00 21 9B 1C 64 34 You can view the MAC address of any device currently connected to the MiFi in the WiFi Clients section of the WiFi Status page See WiFi Clients page 35 e OnaWindows machine you can find the MAC addre
50. n your network will be easily accessible to others 10 Set Up Wireless Security Using security with your wireless network is very important If your network was not pre configured Novatel Wireless recommends that you set up security immediately by following these procedures e Change the Administrative Password e Establish a Secure Profile Change the Administrative Password O Choose System gt Password from the menu bar Help Logout NOVATEL WIRELESS Home WiFi internet Router System wil Network Operator HSDPA Connected Password Set Administration Password Current Password New Password 4 G characters 4 64 characters Verify New Password Type admin into the Current Password field Select a new administrative password and enter it into both New Password fields O Click Apply This will be the new administrative password that you use when you login to the browser interface 011 9 Be sure to record the new password You will have to reset the device using the Master Reset button if you lose the administrative password See Using the Master Reset Button page 81 11 Establish a Secure Profile You can use WEP 64 or 128 bit WPA PSK WPA2 PSK or WPA WPA2 mixed mode security IMPORTANT Record your network key Choose WiFi gt WiFi Profiles from the menu bar gt Home WIF Internet WiFi Profiles Set Profile Profile Network name SSID 802 11
51. nd view status information for the WiFi network This section contains the following information e WiFi Menu Options e WiFi Status e WiFi Profiles e MAC Filter e WiFi Settings WiFi Menu Options O Choose WiFi from the menu bar at the top of the Home page gt MiFi Home Page Wiz y ntemer Router System ml Network Operator HSDPA Connected Ol WIFI Status WiFi Profiles Internet Con MAC Filter Help Logout WiFi Settings Recelved Select one of the following KB IP Address 166 129 173 254 e WiFi Status to view profile information see who is connected to the device and view the WiFi Log You can also retrieve your Network Key from this page e WiFi Profiles to view or change settings for your Secure profile or to set up a Temporary Hotspot e MAC Filter to allow only certain devices to connect to the MiFi device e WiFi Settings to enable or disable broadcasting the network name or enable or disable the WiFi log 33 WiFi Status The WiFi Status page provides you with information about your wireless network Opening the Page O Choose WiFi gt WiFi Status from the menu bar The WiFi Status page will open Home WiFi Internet Router System will Network Operator HSDPA Connected WiFi Status WiFi Network Current Profile secure Channel 6 Network name SSID MiFi 72DE Secure 602 11 Mode 802 119 802 11b Clients Allowed 5 Security WPA Personal PSK Cli
52. ng edge wireless technology with higher data rates and higher system capacity It is a fully backward compatible standard and remains interoperable with deployed EV DO networks and devices around the world The increased data rates on Rev A s physical layer enable richer applications and services For more information visit www cdg org RFB Remote Frame Buffer A protocol for remote access to graphical user interfaces Router A device that directs trafic from one network to another RTP Real time Transport Protocol A packet format for streaming multimedia over the Internet SIM Subscriber Identification Module Found in GSM network technology the SIM is a card containing identification information for the subscriber and their account The SIM card can be moved to different devices SMS Short Message Service A service for sending short messages of up to 160 224 in 5 bit mode characters to mobile devices SMS is also known as text messaging SMTP Simple Mail Transfer Protocol An Internet standard for email transmission across IP networks SSID Service Set Identifier The name assigned to a WiFi network TCP Transmission Control Protocol A core protocol for transmitting and receiving information over the Internet TCP IP Transmission Control Protocol Internet Protocol A communications protocol developed under contract from the U S Department of Defense to internetwork dissimilar systems Telnet Te
53. not function in WiFi mode while connected to a computer e New batteries or batteries stored for a long time may take more time to charge e When charging your battery keep it near room temperature e Some batteries perform best after several full charge and discharge cycles e When storing your battery keep it uncharged in a cool dark dry place e Never expose batteries to temperatures below 10 C 14 F or above 45 C 113 F Leaving the battery in a hot vehicle may degrade long term performance of Li lon batteries e tis normal for batteries to gradually wear down and require longer charging times If you notice a change in your battery life it is probably time to purchase a new battery IMPORTANT Whenever you work with either the battery or the SIM card ensure that MiFi is not connected to any device or power source with a USB cable or power cord Initial Connection and Setup Overview IMPORTANT Your MiFi unit is pre configured with your network operator settings If MiFi is unable to pre configure your settings you will need the Access Point Name APN from your service provider plus any username password or other information they may have given you If you do not have this information contact your service provider before attempting to set up MiFi You have two connection options when using MiFi WiFi Mode In WiFi mode you use MiFi as an access point or hotspot You can connect any 802 11 b g wireless device to M
54. om the menu bar The Port Filtering page will open Home WiFi Internet Router System ail Network Operator HSDPA Connected Port Filtering Enable Port Filtering Enable Port Filtering If enabled only traffic from Allowed Applications can access the Internet Allowed Applications T DNS Domain Name Server l HTTP I HTTPS I FIP l E mail POP3 E mail IMAP FO VPN l Telnet RTF 57 Port Filtering Page This page allows you to enable Port Filtering select common applications to allow access to the Internet and set up custom applications for access to the Internet To set port filtering for standard applications ap Open the page Select the Enable Port Filtering checkbox Select the check boxes for the applications you want to allow access to the Internet O Click Apply 01138 The device uses standard ports for these applications If you have applications that do not use the standard ports or that are not listed under Allowed Applications use Custom Applications To set port filtering for custom applications In order to set up port filtering for a custom application you will need to know the port numbers up to five ports or port ranges and the protocol TCP UDP or both used by outgoing traffic Open the page Select the Enable Port Filtering checkbox Click Custom Applications The Custom Applications page will open Custom Port Filtering Help Custom Applicati
55. on IP Address of WiFi Client DNS Domain Name Server l FTP Server l HTTP Web Server HF NNTP Server T POP3 Server I SMTP Server l SNMP Server l Telnet Server TFIP Server 60 Port Forwarding Page This page allows you to enter the local static IP address for each application that you want to receive traffic from the Internet O Select the checkbox for the application you want to enable Enter the local static IP address of the device hosting the application in the IP Address of WiFi Client field Click Apply IMPORTANT Port forwarding creates a security risk and should be disabled when not required 61 TCP IP The TCP IP page allows you to view the local WLAN IP address and the MAC address for the MiFi device Opening the Page gt Choose Router gt TCP IP from the menu bar The TCP IP page will open Home WiFi Internet Router System ail Network Operator HSDPA Connected TCP IP TCP IP IP Address 192 168 1 1 Subnet Mask 255 255 255 0 MAC Address 00 13 E0 E8 20 FD DHCP Address Range 192 168 1 2 192 168 1 10 TCP IP Page This page gives you the following status information about your device Local IP Address Subnet Mask MAC Address of the MiFi device DHCP Address Range used by the MiFi DHCP server 62 Router Settings The Router Settings page allows you to enable DHCP and allow VPN passthrough Opening the Page gt Choose Router gt Router S
56. ons Enter a name for the application and click the Ports link 58 O 9 The Ports for Application entry area will overlay the page Custom Port Filtering Help Custom Applications 10 fs Ports for Application 1 O fia rene O 7 MR CCS ee SN EZ cop O O 1 Enter the port number or port number range You can enter up to five ports or port ranges for each application e Single port enter the port number in both fields e Port range enter the beginning port in the left field and the ending port in the right field For each port row select the protocol TCP UDP or both used by that port or port range Click Hide Click Apply on the Custom Port Filtering page Click Apply on the Port Filtering page 59 Port Forwarding Incoming traffic from the Internet is normally prevented by the firewall from reaching devices on your local wireless network Use port forwarding to allow Internet users to reach any server you are running on your computer such as an FTP server Also some online games require incoming access to work properly IMPORTANT You willneed to set up static IP addresses on your WLAN for each device that has an application you want to forward to Opening the Page O Choose Router gt Port Forwarding from the menu bar The Port Forwarding page will open Home WiFi Internet Router System aU Network Operator HSDPA Connected Port Forwarding Port Forwarding Applications Applicati
57. ontrol another computer VPN Virtual Private Network A secure private network that runs over the public Internet Commonly used to connect to an office network from elsewhere VPN Passthrough A feature that allows a client to connect to a VPN server WAN Wide Area Network A public network that extends beyond architectural geographical or political boundaries unlike a LAN which is usually a private network located within a room building or other limited area WCDMA Wideband Code Division Multiple Access A 3G mobile wireless technology that promises much higher data speeds to mobile and portable wireless devices Another name for UMTS WEP Wired Equivalent Privacy An IEEE standard security protocol for 802 11 networks Superseded by WPA and WPA2 Wi Fi Wireless Fidelity Any system that uses the 802 11 standard developed and released in 1997 by the IEEE Institute of Electrical and Electronics Engineers WiFi Client A wireless device that connects to the Internet via WiFi WLAN WiFi LAN A typically low power network that transmits a wireless signal over a span of a few hundred feet and usually only to stationary devices WPA WPA2 WiFi Protected Access A security protocol for wireless 802 11 networks from the WiFi Alliance WWAN Wireless Wide Area Network Wireless network technologies deployed over a large geographical area to a large number of users see WLAN This service is usually
58. or this modem The IMEI is a 15 or 17 digit number used to identify an individual mobile station on a GSM or UMTS network This number is associated with the device and does not change with the SIM Internet Diagnostics The Internet Diagnostics display area can give you information useful for troubleshooting network problems It is not intended for use during normal operations 3 gt Click Modem Status to view information about the status of the modem Internet Diagnostics Battery Level 4 Battery Charging 0 gt Click Modem Event Log to view the Event Log The Event Log must be enabled before it is available here See Internet Settings Page page 54 Internet Diagnostics Modem Log gt Log starto1 08 1980 04 13 01pm GMT 05704709 11 22 20am gt Current Time 53 Internet Settings The Internet settings page allows you to set the MiFi device to auto connect to enable the Modem Event log and establish the network technology that MiFi tries to connect to Opening the Page gt Choose Internet gt Internet Settings from the menu bar The Internet Settings page will open Help Logout Home WiFi Internet Router System aiil Network Operator HSDPA Connected Internet Settings Note that International roaming changes may apply Please consult your network operator C Event Log enable C When the Internet is disconnected redirect web browsers to the MiFi Network Technology Automatic Internet Settings Page
59. pace you have available on the microSDHC card 25 Share Files on Your MiFi If you establish file sharing on your MiFi others connected to your MiFi can access the files on your microSDHC card You can determine whether they can both read and write to the card or just read the files on the card To establish file sharing Login to MiFi Choose System gt File Sharing from the menu bar The File Sharing page will open Home WiFi Internet Router System alll Network Operator HSDPA Connected File Sharing File Sharing MW Enable microSD File Sharing microSD Files Files to share Specified Top level Folder Access Type Read Write bd Select the Enable microSD File Sharing checkbox to allow file sharing O From the Files to share list choose whether to share the Entire SD Card or a Specified Top level Folder If you choose the Specified Top level Folder option enter the folder path in the box From the Access Type list choose whether others should have Read only or Read and Write access to the files OD Click Apply 26 Accessing MIFI s Features Interface Basics WiFi Configuration Internet Configuration Router Configuration System Configuration MiFi uses a browser interface that allows you to configure the device and access its many features Using your Web browser you can open the MiFi Home page that gives you access to the many features of the device For example
60. provided through cellular providers WWAN connectivity allows a user with a laptop and a WWAN device to surf the Internet check email or connect to a virtual private network VPN from anywhere within the regional boundaries of the cellular service 94
61. reful not to touch the contacts Do not force the card into the slot Check the orientation if you have difficulties 24 Access Your Files from MiFi O From your computer s Web browser enter http www mifi into the address window and press the Enter or Return key The MiFi Login Home page will open gt microSD Files Add to Favorites mil Network Operator HSDPA Connected Internet Connection Received 365 21 KB IP Address 166 129 173 254 Transmitted 65 24 KB Subnet Mask 755 255 255 255 Connected Time 00 01 37 DNS 209 183 54 151 WiFi Profile Open IP Address 192 168 1 1 Network name SSID MiFi GED Subnet Mask 255 255 255 0 Security Mone Clients 175 A dovatel Wireless MiFi 2352 Choose microSD Files from the menu bar 101138 if microSD Files is not in the menu bar you are logged in to MiFi Click Logout to reach the MiFi Login Home page The directory list will open in a separate window gt MiFi MOVATEL WIRELESS LE mme Free space remaining 20736 KB Ch Up Cy New Folder _ Upload File X Delete Selected Items P Trashes P My Photos E My music E My videos US store 142005 Aoa am E E DS TKB 071142005 11 26 32 E W ToU 34 04 am AUTORUN INF 1KB 10 16 2008 11 34 04 MINFODB DAT 1KB 0714 2005 02 15 06 pm sal xls exe 50 O 16 20 23350 am l xl 50KB 10 16 2008 11 33 58 From here you can add or remove files and see how much free s
62. rks such as GSM cdmaOne etc MAC Address Media Access Control A number that uniquely identifies each network hardware device MAC addresses are 12 digit hexadecimal numbers MEID Mobile Equipment IDentifier A globally unique number for a physical piece of mobile station equipment Mbps Megabits per second microSD microSDHC A small removable flash memory card available in various storage sizes Some products have a slot that allows them to utilize this external memory MSID Mobile Station IDentifier A number for a mobile phone that identifies that phone to the network These numbers are carrier specific MSL Master Subsidy Lock A numeric code for accessing certain phone settings NAI Network Access Identifier A standard way of identifying users who request access to a network Network Mask A number that allows IP networks to be subdivided for security and performance Network Provider The vendor who provides your wireless access Known by different names in different regions some examples are wireless provider network operator and service provider Network Technology The technology on which a particular network provider s system is built such as GSM HSPA CDMA EDGE and EVDO NNTP Network News Transfer Protocol An Internet application protocol for reading and posting Usenet newsgroup articles PDA Personal Digital Assistant A handheld device used for organization not
63. rnet Settings menu See Internet Settings Page page 54 Additional charges may apply for international roaming Please consult your network operator Roaming indicator Connection status Link for online help 3 Battery status 31 Home Page Sections The Home page is divided into two sections Internet Connection Internet Connection Received 100 30 KB IP Address 10 57 57 202 Transmitted 57 00 KB Subnet Mask 255 255 255 255 Connected Time 00 01 21 The Internet Connection section of the Home page gives you the following status information e The number of bytes received and transmitted e The duration of the current connection e The IP address and subnet mask of the device You can use the button to Connect and Disconnect from the operator network WiFi WiFi Profile Secure IP Address 192 168 1 1 Network name SSID MiFi 72DE Secure Subnet Mask 255 255 255 0 Security WPA TKIP Clients 15 The WiFi section ofthe Home page gives you the following status information e the profile currently in use e the network name also known as SSID e the type of security being used e the number of devices clients currently connected to MiFi e the IP address and subnet mask of the wireless browser interface To change WiFi settings use the WiFi menu See WiFi Menu Options page 33 32 WiFi Configuration The WiFi menu allows you to work with profiles set up a temporary hotspot set MAC filters view the WiFi log a
64. rta paperclip into the hole and hold the button down for 5 seconds until the LED goes off Your list of wireless networks will now show the original default network when you first configured your device Connect to MiFi again and reconfigure it You will have to enter your APN and other information again See WiFi Mode Setup page 7 81 Product Specifications and Regulatory Information Product Specifications Regulatory Safety Hazards Proper Battery Use and Disposal Limited Warranty and Liability Product Specifications Interface mictoUSB microSDHC Up to 16GB SIM socket 1 8V and 3 0V standard USIM Mechanical Dimensions W x D x H 62mm x 98mm x 15 3mm Two status and WiFi indicators 83 Regulatory CE Marking This device has been tested to and conforms to the essential regulatory requirements of the European Union R amp TTE directive 1999 5 EC and has attained CD Marking Federal Communications Commission Notice FCC United States This equipment has been tested to and found to be within the acceptable limits for a Class B digital device pursuant to part 15 of the FCC Rules and Industry Canada ICES 003 These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However ther
65. ry and SIM card are placed here Master Reset Button Resets device to factory default settings See Using the Master Reset Button page 81 SIM Card Slot The SIM card is inserted here O 2 SSID Label If your network is preconfigured the SSID and WiFi Key are located on the inside of the battery door Power Sources for MiFi Your device will work from its battery or when plugged into a power source e Battery The battery will last for up to four hours Charge the battery by plugging in the AC adapter or optional car charger While the battery is charging the Power Connection LED will flash amber When the battery is fully charged it will be solid amber e Wall power or car charger Use the device by plugging it into either a wall socket or a vehicle using the optional car charger accessory The MiFi battery will charge while it is plugged in e USB power from a computer Use the device as a USB modem while plugged into the USB port of a computer using the supplied USB cable The battery will charge while it is plugged in Charging the battery through the USB port is slower than charging it with AC or vehicle power 011 You cannot use the MiFi wirelessly while it is plugged into a USB port Install SIM Card and Battery Before connecting MiFi to your computer for the first time you Must insert the SIM card and then insert and charge the battery IMPORTANT The battery must be fully charg
66. s from the Preferred Networks list and click OK Restart your computer ee YS e Mac Try rebooting your computer The LED stays solid red or SIM not found displays on the MobiLink Connection Manager The SIM card may be missing or inserted incorrectly Pull out the battery and reseat the SIM card Be careful not to touch the contact points when handling the card See Install SIM Card and Battery page 4 The LED is flashing red The SIM card is locked Enter your PIN code when prompted If you enter the wrong PIN code 3 times you will be prompted to enter your PUK code If you enter the wrong PUK code 10 times your SIM card will be locked forever Contact your network provider to obtain a new SIM card I see the network name but cannot connect to MiFi Check the user name password and access point name APN in your connection profile If any of these are wrong you will not be able to connect to the network See WiFi Mode Setup page 7 get a message that MobiLink 3 cannot be installed when I try to use MiFi in USB mode You might not have administrative privileges Contact your system administrator or log on to your computer as an administrator and try plugging it in again Can I use the microSDHC card when MiFi is connected in WiFi mode Yes Open the MiFi Login Home page http www mifi Then click the microSD Files tab See Using microSDHC Cards with MiFi File Sharing page 24 78
67. ss by running ipconfig all from a command prompt window cmd The MAC address is referred to as the Physical Address e Ona Mac open System Preferences gt Network In the Show list click Airport The MAC address is the Airport ID IMPORTANT Make sure you get the MAC address for the wireless network adapter and not the Ethernet adapter 42 Using MAC Filter The MAC Filter page allows you to enable or disable MAC filtering and to add or delete MAC addresses from the trusted client list IMPORTANT Do not enable MAC filtering unless you have added your own MAC address to the trusted client list Otherwise you will be unable to access MiFi until you use the Master Reset button See Using the Master Reset Button page 81 Choose WiFi gt MAC Filter from the menu bar Home WiFi Internet Router System a Network Operator HSDPA Connected MAC Filter Enable MAC Filter ES Enable MAC Filter If enabled only Trusted Clients can connect to this Access Point Trusted Client List Add Trusted Client MAC Address 00 15 00 07 28 3B Example 00 19 D2 4D B5 CE 2 Type the MAC address for your computer into the Add Trusted Client MAC Address box and click Add You can copy and paste your computer s MAC address from the WiFi Clients section of the WiFi Status page See WiFi Clients page 35 if desired type the MAC address for other computers into the Add Trusted Client MAC Address box and click Add A Se
68. string that identifies the particular network service that is being accessed These are used by GPRS and UMTS networks bps Bits Per Second The rate of data flow Broadband High capacity high speed transmission channel with a wider bandwidth than conventional modem lines Broadband channels can carry video voice and data simultaneously CDMA Code Division Multiple Access It is the underlying channel access method used by some mobile phone standards DHCP Dynamic Host Configuration Protocol Software found in servers and routers that automatically assigns temporary IP addresses to clients logging into an IP network DHCP Server A server or service with a server that assigns IP addresses DNS Domain Name System A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP IP protocol EDGE Enhanced Data for GSM Environment or Enhanced Data rates for Global Evolution A faster version of GSM wireless service it allows data to be delivered at rates of 384 Kbps and enable the deliver of multimedia and other broadband applications EDGE became available in 2001 90 ESN Electronic Serial Number A unique 32 bit number embedded in the microchip of a wireless device that identifies the device Firewall A hardware or software boundary that protects a network or single computer from unwanted outside traffic Firmware A computer program em
69. tains the following information e System Requirements e Windows Setup and Connection e Mac Setup and Connection System Requirements e Windows XP Vista e Mac OS X v10 4 7 e Linux 2 4 2 6 Visit www novatelwireless com for configuration details e 100 MB hard drive space e 128 MB Ram e USB 2 0 port 14 Windows Setup and Connection A complete user guide for the MobiLink 3 software is available from the Novatel Wireless website at www novatelwireless com support This section contains information on installing the software configuring your new profile and connecting to the network Install the software and configure the profile O Turnon your computer and close all open applications Use the microUSB cable to attach MiFi to a USB 2 0 port on your computer MiFi will turn on automatically 01139 Only the connection LED on the power button will light WiFi is disabled in USB mode The MobiLink software and MiFi drivers will install Follow any onscreen instructions The MobiLink icon will appear in the Windows notification area also referred to as the system tray ALe J If the system tray icon is not present double click the MobiLink desktop shortcut to launch the software O Right click the icon and select Settings gt Profile Manager The Profile Manager window will open Profile Manager Profile List HSDPA Connection Locked Profiles can only be viewed Default Profile
70. the Internet allows you to configure your MiFi to work with your service provider and view information about your MiFi The section contains the following information e Internet Menu e Internet Status e Internet Profiles e SIM e Internet Diagnostics e Internet Settings Internet Menu Choose Internet from the menu bar NOVATEL WIRELESS Vii Internet all Network Operator HSDPA Connected 4 Internet Status Internet Profiles Internet Connection SM cold A RE Ee IP Address 32 177 47 13 Transmitted internet Settings Mask 755 255 255 255 Connected Time 00 17 24 Select one of the following e Internet Status to view information about the Internet connection traffic counters and an Internet connection log e Internet Profiles to configure MiFi for your network service provider e SIM to lock or unlock the SIM or change the PIN e Internet Diagnostics to view the network connection status information about MiFi and a network connection event log e Internet Settings to allow MiFi to automatically connect and to enable or disable an event log 45 Internet Status The Internet Status page provides information about the Internet connection Opening the Page gt Choose Internet gt Internet Status from the menu bar The Internet Status page will open Home Wir Internet Router Internet Status Internet Connection Connection Status Network Technology Ro
71. ur service provider To select a different profile gt Use the drop down menu to select another profile name and click Apply 49 To edit an existing profile or to create a new profile a Select an existing profile from the Profile list and click Edit Internet Profile Cees The default profile cannot be edited fthe MiFi is connected the connected profile cannot be edited The Internet Profiles Edit Internet Profile page will open Home WiFi Internet Router System alll Network Operator HSDPA Connected Internet Profiles Edit Internet Profile Profile Name World Operator Return to Profile List APN Username Password Authentication Type Mone If you want to create a new profile simply change the name on this page Enter the information as provided by your network provider Your provider may or may not require all of these fields e APN Access Point Name e Username optional e Password optional e Authentication Type will be None PAP or CHAP Click Apply Click the Return to Profile List link Click Apply on the Internet Profiles Set Profile page 50 SIM The SIM page allows you to change the password and to unlock your SIM Opening the Page gt Choose Internet gt SIM from the menu bar The SIM page will open Home WiFi Internet Router System aoil Network O perator HSDPA Connected SIM The current PIN must be provided in order to modify th
72. uter Firmware Version Modem Firmware Version Web Ul version UA Version Novatel Wireless MiFi 2352 SM190109400193 11 47 17 012 5 15 00 0 00 2009 06 26 10 24 29 W20 16 nvtl Mozilla 4 0 compatible MSIE 7 0 Windows NT 5 1 Trident 4 0 NET CLR 2 0 50727 NET CLR 1 1 4322 NET CLR 3 0 04506 30 InfoPath 1 NET CLR 3 0 04506 648 The System Information section provides information about MiFi This information includes the following e Manufacturer Novatel Wireless e Model Number e Serial Number e Firmware embedded software version numbers for MiFi components e Access Point e Router e Modem e Web User Interface e User Agent System Log System Log The System Log must be enabled This setting is on the System Settings screen System Log gt nw019 HIML Version Log start01 08 1980 04 13 01pm GWHI 050409 11 34 3lam gt Current Time If required for troubleshooting you can enable the System Log on the System Settings page See System Settings Page page 74 gt Click System Log to see the log information in the System Log display area 66 Restart Reboot You can restart your MiFi from this page gt Click Restart Reboot to reset your MiFi as if you turned the power off then on again IMPORTANT Your Internet and WiFi connections will be lost and you will have to reconnect Reset to Factory Defaults gt Click Reset to Factory Defaults to set all settings back to factory values
73. values link at the bottom gt Help Logout Home WiFi Internet Router System will Network Operator HSDPA Connected WiFi Profiles Edit WiFi Profile Profile Temporary Hotspot Return to Profile List Network Name SSID e5 WiFi 72DE SBOA 602 11 Mode 802 11q 3802 11b Channel Auto Security Authentication Open ccess Encryption 40 64 Bit 10 Hex Digits Network Key 5 characters or 10 HEX characters settings for this profile are auto generate Generate new values gt 21 Q The Network Name and Network Key will change to a new temporary network name SSID and network key Note the temporary hotspot network name and network key In the example shown above they are MiFi 72DE SBQA and YZFBE LA You can click the Generate new values link again to have a different network name and network key generated Click Apply Click the Return to Profiles List link Click Apply on the WiFi Profiles Set Profile page IMPORTANT Your wireless connection will be disabled at this point You must reconnect with the new settings you just established Then share the temporary network name and network key that were generated with your workgroup so they can connect to the device Do not forget to change your profile back to Secure when you are through working with your workgroup 22 Using MiFi in USB Mode In USB mode you connect your MiFi to your computer with the microUSB cable and use it
74. wer The LED indicator is off and does not come on when the Power button is pressed gt Ensure the battery is properly seated in the device gt Ensure the battery is fully charged Plug in the AC mains charger for at least 4 hours I forgot my password You can reset the device to factory defaults using the master reset button See Using the Master Reset Button page 81 I cannot connect to MiFi O Make sure the WiFi LED is on it will be solid cyan Ifthe LEDs are not on check your battery Make sure your wireless radio AirPort is turned on Check your computer help if you need assistance Open your wireless network connection list e Windows Right click icon and select View Available Networks e Mac Pull down list from AirPort icon Select the MiFi network name in Windows click Connect When the MiFi is connected to the network the WiFi LED begins to blink 17 My network does not appear in the wireless network list gt Verify that the MiFi LEDs are on and are not showing an error condition Refer to your Quick Start Guide for a table of LED states Refresh your network list e Windows Click Refresh Network List on the left side of the Wireless Network Connection screen If that does not work you can try the following Open Network Connections Right click Wireless Network Connection and select Properties Click the Wireless Networks tab Delete any unused wireless connection
75. ystem resources required by MiFi are being used by other devices e Network coverage is unavailable due to coverage area or an account or network problem The following two items are referenced frequently in the solutions that follow Make note of their differences gt Open the MiFi Login Home page http www mifi 1 Type www mifi in your browser address bar and press Enter Return 2 The MiFi Login Home page opens and gives basic status and access to the microSD card gt Login to MiFi 1 Type www mifi in your browser address bar and press Enter Return 2 Type the administrative password into the login window and click Login 3 The Home page opens and gives you access to the menus 76 Common Problems and Solutions Before you read on all of the steps mentioned here are given in more detailed form elsewhere in the user guide When a reference is given click the link to go to the more detailed information The following are some common problems and solutions No service is available OR I get a Limited or No Connectivity message You are outside of the coverage area of your network provider gt Check with your network provider There may be a problem with your account gt Reorient MiFi gt If you are inside a building or near a structure that may be blocking the signal change the position or location of the device For example try moving MiFi close to a window The device has no po

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