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1. die Replicator 2 UO ER A WELCOME LET S GET STARTED 07 MakerBot setting Up Your MakerBot Replicator 2 Desktop 3D Printer When you set up your MakerBot Replicator 2 Desktop 3D Printer remember that it was built and packaged very carefully at the MakerBot factory We hope you ll take your time and be just as careful unpacking it and getting it set up NOTE Do not force or tear anything during unpacking and setup This may damage the MakerBot Replicator 2 Desktop 3D Printer B SETTING UP YOUR MAKERBOT REPLICATOR 2 DESKTOP 3D PRINTER 09 WHAT S IN THE BOX MakerBot PLA Filament Filament guide tube Spool holder Spool Build plate Power supply USB A to and cable USB B cable X BH Hex wrenches PTFE based grease Support card Blue tape sheets nm More options available at makerbot com store 10 B SETTING UP YOUR MAKERBOT REPLICATOR 2 DESKTOP 3D PRINTER MAKERBOT REPLICATOR 2 DIAGRAM 1 GANTRY SYSTEM 2 LCD PANEL 3 KEY PAD 4 THREADED Z AXIS ROD Ja o S L 5 BUILD PLATE 6 BUILD PLATFORM 7 FILAMENT GUIDE TUBE in die am el 8 EXTRUDER CABLE 9 EXTRUDER Ce 10 FILAMENT SPOOL di
2. do this go to the LCD panel and select Utilities Filament Options Load Y SS 7 4 VEE Dr WOKS 20 XA SE d yl 1 Iie 2 RJ SX cs Updating Your Firmware Keeping your firmware up to date will ensure that your MakerBot Replicator 2 always operates at its best When MakerWare tells you that there s a new firmware release click the MakerBots menu and select Upload Firmware 50 E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE GLOSSARY OF TERMS ACTIVE COOLING FAN The fan that cools the MakerBot PLA Filament as it extrudes BLUE TAPE Blue masking tape that makes a great build surface for objects printed with MakerBot PLA Filament You can find blue tape at any hardware store BUILD PLATE The acrylic surface on which the MakerBot Replicator 2 builds an object BUILD PLATFORM The support for the build plate The build platform includes knobs for manual leveling DRIVE GEAR The gear that drives the MakerBot PLA Filament into the heater EXTRUDER The assembly that draws the filament from the spool melts it and pushes it through the nozzle onto the build plate EXTRUDER FAN The fan that keeps the MakerBot Replicator 2 motor cool and disperses heat from the heat sink FAN GUARD The grill that protects the extruder fan and protects the user from the fan FILAMENT GUIDE TUBE The plasti
3. Replicator 2 DESKTOP 3D PRINTER USER MANUAL MakerBot TABLE OF CONTENTS WELCOME LET S GET STARTED 04 Specifications 06 How Does it Work 07 B SETTING UP YOUR MAKERBOT REPLICATOR 2 DESKTOP 3D PRINTER 08 What s in The Box 10 MakerBot Replicator 2 Diagram 11 Unpacking Your MakerBot Replicator 2 12 Installing Build Plate 14 Installing Filament Guide Tube and Spool Holder 15 Mounting Filament Spool and Attaching USB Cable 16 Attaching Power Supply and Powering On T C STARTUP PROCESS LEVELING LOADING TESTING 18 Leveling the Build Plate 20 Loading MakerBot PLA Filament 23 Unloading MakerBot PLA Filament 27 Making a Test Object from the SD Card 28 D MAKING AN OBJECT WITH MAKERBOT MAKERWARE 30 E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE 40 Troubleshooting 42 Diagnostics 44 LCD Panel Top Level Menu 44 LCD Panel Utilities Menu 45 LCD Panel Info and Settings Menu 46 Maintenance 47 Lubricating the Threaded Rod and the X Axis Pulley 47 Cleaning the Drive Gear 49 Glossary of Terms 51 Contact Us 53 Safety and Compliance 54 F TERMS OF SERVICE 55 V3 TABLE OF CONTENTS 03 MakerBot Welcome Lets get started This User Guide is designed to start your journey with the MakerBot Replicator 2 Desktop 3D Printer in the right direction Even if you are familiar with earlier MakerBot machines it is essential that you read through this guide as there are several important and excit
4. USB cable 16 B SETTING UP YOUR MAKERBOT REPLICATOR 2 DESKTOP 3D PRINTER ATTACHING POWER SUPPLY AND POWERING ON Attaching the Power Supply 10a Locate the power supply and cable Attach the cable to the power supply 10b Ensure that the power switch on the MakerBot Replicator 2 is set to the OFF position 10c Insert the power supply connector into the power input on the back of the Replicator 2 Ensure that the flat side of the connector faces down Power Supply Powering On the MakerBot Replicator 2 Tla Plug the AC power cord into an electrical outlet Tlb Set the power switch to the ON position The MakerBot Replicator 2 will display welcome text on the LCD panel This is the beginning of the startup script that will guide you through initial calibration and your first build CAUTION Do not use an extension cord or power supply other than the ones shipped with your MakerBot CH Replicator 2 Ensure that the plug is easily accessible in EIS case the Replicator 2 needs to be disconnected bs DNE B SETTING UP YOUR MAKERBOT REPLICATOR 2 DESKTOP 3D PRINTER 17 O MakerBot startup Process Leveling 0 Testing After you power on the MakerBot Replicator 2 Desktop 3D Printer the LCD panel will light up and display text The LCD panel will now run the Startup Script The Startup Script will
5. C STARTUP PROCESS LEVELING LOADING TESTING 21 LEVELING THE BUILD PLATE CONTINUED A Adjust the Knobs as Directed The script will prompt you to adjust the knobs individually As you adjust each knob make sure the MakerBot Support card just slides between the nozzle and build plate You should feel some friction on the support card but still be able to easily pass the card between the plate and the extruder nozzle without tearing or damaging the card Adjust Each Knob Again The script will prompt you to adjust each knob again This allows for fine tuning This time the MakerBot Support card should slide between the build plate and nozzle with more friction Confirm your Adjustment After the second set of adjustments the nozzle will move to the center of the build plate Confirm that the MakerBot Support card slides between the nozzle and plate with a moderate amount of friction NOTE If you have problems or if you need to level your build plate again you can use the up and down arrows to scroll through the top level menu on the LCD panel and use the M button to select Utilities Scroll to Level Build Plate and select it You can use these menus to return to the leveling script at any time For a demonstration of this process see the MakerBot Replicator 2 video page at makerbot com support replicator2 videos 22 C STARTUP PROCESS LEVELING LOADING TESTING LOADING MAKERBOT PLA FILAMENT
6. 3l USING MAKERBOT MAKERWARE MakerBot MakerWare is software that prepares 3D models for building and sends them to your MakerBot Replicator 2 Desktop 3D Printer for building Ls Download and Install MakerBot MakerWare la Go to the computer you plan to connect to your MakerBot Replicator 2 and open a browser session 1b Enter the URL makerbot com makerware and download the correct MakerWare installer for your operating system Install MakerWare Bundle of Awesome 2 2 0 49 1 Open the installer and follow the Welcome to the MakerWare Bundle of Awesome 2 2 0 49 Insta Welcome You will now be guided through installing MakerWare on your directions to install the software Imroduction computer 14 Use the supplied USB cable to 4 connect your MakerBot Replicator 2 sum to your computer fa Back Continue im NOTE You can find a video of this tutorial at http www makerbot com support replicator2 videos 32 D MAKING AN OBJECT WITH MAKERBOT MAKERWARE USING MAKERBOT MAKERWARE CONTINUED 2 Download an Object From MakerBot Thingiverse Thingiverse is a website where MakerBot users and others can share design files 2a Open a browser session and go to www thingiverse com Use the search field at the upper right to search for Minimalist NYC buildings Your search results should include Minimalist NYC buildings by JonMonaghan Click on the link 2b At the right of the pag
7. IS WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT OF INTELLECTUAL PROPERTY NEITHER MAKERBOT INDUSTRIES NOR ANY OF THEIR AFFILIATES WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION MATERIALS OR SERVICES PROVIDED ON OR THROUGH THIS WEBSITE THE INFORMATION MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE MAY BE OUT OF DATE AND NEITHER MAKERBOT INDUSTRIES NOR ANY OF ITS RESPECTIVE AFFILIATES MAKES ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH INFORMATION MATERIALS OR SERVICES THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEBSITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURERS DISTRIBUTORS AND SUPPLIERS IF ANY TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEBSITE WITHOUT LIMITING THE GENERALITY OF THE FOREGOING WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE CLAIMS THAT ARE DUE TO NORMAL WEAR PRODUCT MISUSE ABUSE PRODUCT MODIFICATION IMPROPER PRODUCT SELECTION NON COMPLIANCE WITH ANY CODES OR MISAPPROPRIATION WE MAKE NO WARRANTIE
8. no bends in it If you are still having trouble remove the fan assembly as described in the Cleaning the Drive Gear section beginning on Page 49 Load the filament again watching to see that it goes straight down through the extruder Extruder makes a clicking This may mean a piece of filament is stuck in your extruder noise when loading Use the Cleaning the Drive Gear section beginning on MakerBot PLA Filament Page 49 to remove the fan assembly and motor assembly Any filament stuck in the lower portion of the extruder can be pulled from the heated extruder using a pair of pliers Object is stuck to Wait for the object to cool down Objects will detach more build plate easily after they have cooled If the object is still stuck take a thin metal craft spatula and carefully work the blade under the edge of the object When the blade is most of the way under the object twist the handle slightly The object should come free 42 E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE TROUBLESHOOTING CONTINUED PROBLEM SOLUTION Object is stuck to build In the future you can cover your build plate with blue tape plate Continued This allows your objects to stick to the build plate but be removed more easily Object won t stick Relevel your build plate Inconsistent plate height will lead to build plate to inconsistent adhesion If any one part of your object does not adhere well to the build plate
9. the shift key Both models should be selected 4f Select the Scale button Click and drag to change the size of both models together Save and Make Your file eoo Flatiron sti B Home view E N 5a Select the Save button The save dialog gives you the option to save your plate as an STL or a thing file STLs can be opened by a wide range of programs but thing files allow you to continue to edit the components of a plate separately Specify a name and location for the file For example you could name the file flatiron woolworth thing 5 flatiron woolworth thing ere 22 Things e Thing thing POWEREDBY ff MakerBot The Replicator 2 LJ D MAKING AN OBJECT WITH MAKERBOT MAKERWARE 37 USING MAKERBOT MAKERWARE CONTINUED E Save and Make Your File Continued 5b Select the Make It button The Make dialog appears with the following options 1 MAKE WITH Select The Replicator 2 if not already selected lwant to Make lt Now Export to a File Make With The Repli Dua 2 MATERIAL Choose the type of eed S Rephontor Duan plastic your are building with KALETA SH NT Resolution Low Faster Raft New and Improved 3 QUALITY Specify the quality SEES Supports of your build Smaller layer heights High Slower result in more detailed models and longer build times Advanced Optio
10. the whole object might peel off of the plate Ensure that the plate is clean Tears dust and oil from your hands can prevent objects from sticking to the plate Wipe down the build plate with a clean lint free cloth If you are building on blue tape consider building on the bare acrylic plate instead Objects will adhere better to the acrylic If you continue to have adhesion problems loosen each of the plate leveling knobs about a quarter of a turn to bring the plate slightly closer to the nozzle Can t Remove MakerBot Press down on the extruder arm and push a short length of the PLA Filament filament through the heated extruder Then continuing to hold from the Extruder down the extruder arm try pulling the filament free again E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE 43 TROUBLESHOOTING CONTINUED PROBLEM SOLUTION Extrusion stops during Your build plate might be so close to the extruder that it is a build preventing plastic from coming out of the nozzle Tighten each knob on the bottom of the build plate by a quarter turn to move the platform farther from the extruder nozzle Extrusion could also stop if your MakerBot PLA filament has been kept heated for too long Unload the filament cut a fresh edge and load the filament again NOTE For more detailed troubleshooting information see the MakerBot Replicator 2 Troubleshooting page makerbot com support replicator2 troubleshooting For video walkt
11. 0 069 in 0 4 mm 0 015 in MakerBot MakerWare stl obj thing Windows XP 32 bit 7 Ubuntu Linux 12 044 Mac OS X 10 6 64 bit 10 7 PHYSICAL DIMENSIONS Without Spool 191x12 8x 147 in 49 x 32x 38 cm With Spool 191 16 5 14 7 49 x 42x 38 cm Shipping Box 23 x 21 5 x 17 59 x 55x 43cm Weight 25 4 lbs 11 5 kg Shipping Weight 44 55 6 20 2 kg TEMPERATURE Ambient Operating 159 329 C 609 909 F Temperature Storage Temperature 0 329 C 329 90 ELECTRICAL AC Input 100 240 V 2 amps 50 60 Hz Power Requirements 24 V DC 6 25 amps Connectivity MECHANICAL Chassis Body Build Platform XYZ Bearings Stepper Motors USB SD card FAT 16 max 2GB Powder coated steel PVC Panels Acrylic Wear resistant oil infused bronze 1 89 step angle with 1 16 micro stepping 06 A WELCOME LET S GET STARTED HOW DOES IT WORK The MakerBot Replicator 2 makes solid three dimensional objects out of melted MakerBot PLA Filament Your 3D design files are translated into instructions for the MakerBot Replicator 2 and sent to the machine via USB cable or SD Card Then the MakerBot Replicator 2 heats the MakerBot PLA Filament and squeezes it out through a nozzle to make a solid object layer by layer This method is called Fused Filament Fabrication FFF
12. Bot PLA Filament into the extruder the LCD panel will ask you How d it go Ready to make something Select Yes and the LCD panel will display Awesome We ll go to the SD card menu and you can select a model 2a Use the up and down arrow buttons to navigate through the list of models on the SD card 2b To select a model press M 2c The MakerBot Replicator 2 will begin to build your object You can use the LCD panel to monitor the temperature of the extruder and the status and progress of your object 28 C STARTUP PROCESS LEVELING LOADING TESTING MAKING A TEST OBJECT FROM THE SD CARD CONTINUED Projects Available the SD Card CHAIN LINKS COMB MR JAWS File Name Chain Links File Name Comb File Name Mr Jaws Make Time 15 Minutes Make Time 26 Minutes Make Time 18 minutes Design By Sal Design By repraprook Design By Mahoney Thingiverse 28405 Thingiverse 1140 Thingiverse 14702 NUT AND BOLT SET STRETCHY BRACELET NAME File Name Nut and Bolt File Name Stretchlet File Name Make Time 30 minutes Make Time 22 minutes Make Time Design By aubenc Design By Emmett Design By Thingiverse 9095 Thingiverse 13505 Thingiverse C STARTUP PROCESS LEVELING LOADING TESTING 29 D MakerBot Making an Object with MakerBot Makerware How to make an object using a computer and MakerBot MakerWare D MAKING AN OBJECT WITH MAKERWARE
13. S TO THOSE DEFINED AS CONSUMERS IN THE MAGNUSON MOSS WARRANT Y FEDERAL TRADE COMMISSION IMPROVEMENTS ACT THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS 11 LIMITATIONS OF LIABILITY MakerBot Industries assumes no responsibility nor will be liable for any damages to or any viruses or malware that may infect your computer telecommunication F TERMS OF SERVICE 57 TERMS OF SERVICE CONTINUED equipment or other property caused by or arising from your access to use of or browsing this Website or your downloading of any information or materials from this Website In no event will MakerBot Industries or any of its respective officers directors employees shareholders affiliates agents successors or assigns nor any party involved in the creation production or transmission of this Website be liable to you or anyone else for any indirect special punitive incidental or consequential damages including without limitation those resulting from lost profits lost data or business interruption arising out of the use inability to use or the results of use of this Website any Websites linked to this Website or the materials information or services contained on any or all such Websites whether based on warranty contract tort or any other legal theory and whether or not advised of the possibility of such damages The foregoing l
14. When you have completed the initial leveling tasks the LCD menu will display the following text Aaah that feels much better Let s go on and load some plastic Before building you must load the MakerBot PLA Filament into the extruder The extruder will heat the MakerBot PLA Filament and use the melted material to build things What You Will Do Remove the end of the filament guide tube from Filament the hole in the top of Guide Tube the extruder Feed the free end of the MakerBot PLA Filament from the spool into the end of the filament guide tube where it attaches to the back of the MakerBot 1 Replicator 2 Push the MakerBot PLA Filament all the way through the Extruder filament guide tube 0 o Insert the free end of the MakerBot PLA Filament Wa UM into the hole in the top of the extruder Wait for the MakerBot PLA Filament to heat U L and extrude die Return the filament guide L tube to the hole in the top of the extruder Filament Spool C STARTUP PROCESS LEVELING LOADING TESTING 23 LOADING MAKERBOT PLA FILAMENT CONTINUED s Detach the Filament Guide Tube Locate where the filament guide tube attaches to the top of the extruder You must remove the filament guide tube from the extruder To remove the t
15. accessory box This box contains the remaining items from the What s in the Box section NOTE Your MakerBot Replicator 2 should now be fully unpacked We recommend that you keep the box and foam inserts in case you need to transport your MakerBot Replicator 2 in the future B SETTING UP YOUR MAKERBOT REPLICATOR 2 DESKTOP 3D PRINTER 13 INSTALLING BUILD PLATE Installing the Build Plate 4a Locate and unwrap the build plate Tilt and fit the notch in the build plate onto the tab at the back of the build platform Fit the tab in the build plate between the two pegs at the front of the build platform 4b To remove the build plate gently push the tab on the front of the build plate toward the back of the build platform to release the tab from the pegs Lift the build plate from the build platform Freeing the Extruder 5a Use strong scissors or a wire cutter to cut the zip ties holding the gantry system in place Discard the zip ties and the plastic pieces holding them in place 5b A small plastic piece attached to the X axis belt and gantry rods prevents the extruder from moving Carefully snap the piece off of the rods and tilt it to slide it off of the belt l4 B SETTING UP YOUR MAKERBOT REPLICATOR 2 DESKTOP 3D PRINTER INSTALLING FILAMENT GUIDE TUBE AND SPOOL HOLDER Installing the Filament Guide Tube 6a Locate the filament guide tube Insert one end into the hole at the top of
16. by a specific distance and direction 5 TURN Click the Turn button or hit the T key to go into Turn mode In this mode click and drag with your mouse to to rotate the object Use the arrow at the side of the selected Turn button to open the Change Rotation submenu and rotate an object by a specified angle and direction 6 SCALE Click the Scale button or hit the S key to go into Scale mode In this mode click and drag with your mouse to to enlarge or shrink your object Use the arrow atthe side of the selected Scale button to open the Change Dimensions submenu and scale by a percentage or to a specific measurement 7 ADD Click this button to add an object to your build plate You can add as many objects as you can fit on the plate 8 MAKE IT Click this button to open the Make dialog where you can specify print resolution and other options and send your object to your MakerBot Replicator 2 for building 9 SAVE Allows you to save the current plate as a file for later use 10 HELP Opens a guide to MakerWare s basic functions 11 STATUS BAR Displays the status of your connection to your MakerBot Replicator 2 34 D MAKING AN OBJECT WITH MAKERBOT MAKERWARE USING MAKERBOT MAKERWARE CONTINUED Open MakerBot MakerWare Continued i men Makerbolt Set thing zl ple riz I3 Dave Help POWEREDBY MakerBot The Re
17. c tube that guides the MakerBot PLA Filament from the filament spool to the extruder FIRMWARE The software that runs on your MakerBot Replicator 2 GANTRY The metal rods that allows the MakerBot Replicator 2 s extruder to move on the X and Y axes GCODE The computer language used to describe the toolpath your MakerBot Replicator 2 will use to build an object GCode is converted to x3g before being sent to your machine HEAT SINK The component that dissipates heat from the cartridge heater It looks like an aluminum plate with fins LCD CONTROL PANEL The liquid crystal display at the front lower right corner of the MakerBot Replicator 2 This control panel provides status information about the MakerBot Replicator 2 and includes control menus and diagnostics MAKERBOT PLA FILAMENT Polylactic acid filament PLA is a renewable bioplastic MakerBot PLA Filament is the source material from which you make objects on the MakerBot Replicator 2 MAKERWARE Free software created by MakerBot that allows you to load rotate scale and move 3D models and send them to the MakerBot Replicator 2 for building E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE 51 GLOSSARY OF TERMS CONTINUED MOTOR ASSEMBLY The stepper motor and the drive block that push filament into the extruder MOTOR WIRES The bundle of electrical wires that provide power to the motor NOZZLE The opening on the end of the extruder from which heate
18. d MakerBot PLA Filament emerges to be spread onto the build plate PLUNGER A part of the extruder assembly The Delrin plunger pushes the MakerBot PLA Filament against the drive gear POWER SUPPLY The A C power supply for the MakerBot Replicator 2 It includes a block and two plugs REPLICATORG Free open source software that allows you to manipulate stl files and GCode files and send them to the MakerBot Replicator 2 SD CARD Secure Digital memory card that can store digital data and be read by the MakerBot Replicator 2 The SD card used with your MakerBot Replicator 2 must be formatted FAT16 with a maximum capacity of 2GB SLICING The process of turning a 3D model into instructions for your MakerBot Slicing results in a GCode or x3g file SPACERS The plastic pieces that keep the extruder fan and heat sink secure and in place SPOOL HOLDER The plastic piece that attaches to the back of the MakerBot Replicator 2 and holds the spool of MakerBot PLA Filament The spool holder ensures that the MakerBot PLA Filament is fed evenly to the extruder THING A file format used by MakerWare that allows you to print multiple 3D models on the same build plate THINGIVERSE A website for uploading and downloading 3D model files for use with the MakerBot Replicator 2 THREADED ROD The long rod behind the build platform that is threaded along its entire length This rod allows the build platform to move up and do
19. e MakerBot Replicator 2 1 11 SPOOL HOLDER gt ge B SETTING UP YOUR MAKERBOT REPLICATOR 2 DESKTOP 3D PRINTER n UNPACKING YOUR MAKERBOT REPLICATOR 2 Opening the Box la Place the MakerBot Replicator 2 box on the ground Open the box and remove the top cardboard sheet 16 Remove the MakerBot Replicator 2 User Manual We recommend that you use the manual to guide you through the setup process and keep it at hand as you unpack the contents of the box If you find that anything described in the manual is missing email us at support makerbot com 1 Remove the layer of foam and the sheet of cardboard underneath 1 Remove the two protective foam pieces from the sides of the Replicator 2 NOTE You can download a PDF copy of this manual at makerbot com support replicator2 12 B SETTING UP YOUR MAKERBOT REPLICATOR 2 DESKTOP 3D PRINTER UNPACKING YOUR MAKERBOT REPLICATOR 2 CONTINUED Removing the MakerBot Replicator 2 from the Box 2a Open the plastic covering and firmly grasp the frame of the MakerBot Replicator 2 from the outside Lift it out of the box and place it ona stable surface NOTE The black cable is not a handle Do not pull or twist the black cable at any time Removing the Accessory Box 3a Remove the two remaining protective foam pieces from the bottom of the Replicator 2 s box 3b Lift out the
20. e Copyright c 2009 2010 2011 2012 MakerBot Industries or their respective affiliates and suppliers All rights reserved Any unauthorized use of any such information or materials may violate copyright laws trademark laws laws of privacy and publicity and other laws and regulations 6 Trademarks Certain trademarks trade names service marks and logos used or displayed on this Website are registered and unregistered trademarks trade names and service marks of MakerBot its affiliates Other trademarks trade names and service marks used or displayed on this Website are the registered and unregistered trademarks trade names and service marks of their respective owners Nothing contained on this Website grants or should be construed as granting by implication estoppel or otherwise any license or right to use any trademarks trade names service marks or logos displayed on this Website without the written permission of MakerBot or such other owner 7 Third Party Links From time to time this Website may contain links to websites that are not owned operated or controlled by MakerBot or their respective affiliates All such links are provided solely as a convenience to you If you use these links you will leave this Website Neither we nor any of our respective affiliates are responsible for any content materials or other information located on or accessible from any other website Neither we nor any of our respective affiliates end
21. e you will see a button that says Download This Thing Click this button to open the Downloads window 2c For this example we chose the Flatiron Building and the Woolworth Building Find Flatlron stl and Woolworth stl in the list of available downloads and click the file names to save them to your computer MakerBot Thingiverse DASHBOARD EXPLORE CREATE san Featured Things More Featured Things see more ea Download This Thing dE ks de be UM E 40WallStreet STL 293kb 11 10 21 257 nd Citicorp STL 517 kb 11 10 21 195 Mem D MAKING AN OBJECT WITH MAKERWARE 33 USING MAKERBOT MAKERWARE CONTINUED 2 Open MakerBot MakerWare 1 CAMERA HOME Resets MakerWare to the default view of the object 2 Zoomin and out You can also use the scroll wheel on your mouse to zoom in and out 3 LOOK Click the Look button or hit the L key to go into Look mode In this mode click and drag with your mouse to rotate the plate and the object Use the arrow atthe side of the selected Look button to open the Change View submenu for Side and Front views 4 MOVE Click the Move button or hit the M key to go into Move mode In this mode click and drag with your mouse to move an object around the plate Use the arrow at the side of the selected Move button to open the Change Position submenu and move an object
22. erWare to the latest version so that you always have access to the newest features A pop up will appear in MakerWare when a new version is available for download USING REPLICATORG You can also use the open source ReplicatorG software to view and manipulate files from http www thingiverse com and to send files to your MakerBot Replicator 2 To download the ReplicatorG software go to http www replicat org download To configure the ReplicatorG software to work with your MakerBot Replicator 2 go to http www makerbot com support replicatorg documentation usage D MAKING AN OBJECT WITH MAKERBOT MAKERWARE 39 E MakerBot Troubleshooting Diagnostics and Maintenance This chapter describes basic troubleshooting and maintenance tasks for your Replicator 2 Desktop 3D Printer For details on more advanced troubleshooting and maintenance tasks go to makerbot com support E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE 41 TROUBLESHOOTING common Problems and How To Fix Them PROBLEM SOLUTION Can t load MakerBot Make fresh cut at the end of the MakerBot PLA Filament PLA Filament Cut the filament at an angle a narrow tip will help with into the extruder l loading It is also important that the filament have
23. free for customers in need E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE 53 SAFETY AND COMPLIANCE RADIO AND TELEVISION INTERFERENCE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and the receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help You may also find helpful the following booklet prepared by the FCC How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Changes and Mod
24. guide you through leveling the build plate loading MakerBot PLA Filament and creating your first build THE LCD KEYPAD Four arrow buttons surround a central M button Use the arrows to navigate through the LCD menus and make selections The left arrow usually allows you to go back or cancel an action A solid red M means the MakerBot Replicator 2 is working A blinking M means the MakerBot Replicator 2 is waiting for user input NOTE If you don t see the Startup Script use the up and down arrow buttons to scroll through the top level menu on the LCD panel and use the M button to select Utlities Scroll to Run Startup Script and select it You can use these menus to return to the Startup Script at any time You can also find a video of this process at makerbot com support replicator2 videos If you have problems or questions refer to the troubleshooting chapter in this manual or contact MakerBot Support at support makerbot com C STARTUP PROCESS LEVELING LOADING TESTING 19 LEVELING THE BUILD PLATE After the initial welcome message the Startup Script will display the following Lu Why Leveling Is Important If the build platform is too far from the extruder nozzle or if one part of the plate is farther away from the nozzle than another part your builds might not stick to the build plate If the build platform is too close to the extruder nozzle
25. hen DE Dm peach you see plastic extruding Fog the suide tube off and rush the Filament throudh the esxtrnuder block uou feel the motor bugging the pBlaziic in ben Pilament embedding out nozzles Press to stor extrudi C STARTUP PROCESS LEVELING LOADING TESTING 25 LOADING MAKERBOT PLA FILAMENT CONTINUED Push the Filament into the Extruder Push down on the Extruder Arm Continue to hold it down as you insert the free end of the filament into the hole in the top of the extruder Push the filament in as faras it will go You will see plastic start to emerge from the extruder nozzle Release the extruder arm B Stop Extrusion The extruder motor will grab onto the filament and continue to draw it in Watch to WARNING HOT SURFACE make sure plastic is still extruding from the nozzle after you release the extruder arm Then press the M button to stop extrusion NOTE Don t be surprised if the filament that initially comes out of the nozzle is not the color you expected There s probably some filament inside the extruder left over from our testing process at the MakerBot BotCave Wait until you see the color that you loaded come out of the nozzle before you press the M button 26 C STARTUP PROCESS LEVELING LOADING TESTING LOADING MAKERBOT PLA FILAMENT CONTINUED Return the Filament Guide Tube Push the guide tube back into the opening on the to
26. hroughs of troubleshooting issues see the MakerBot Replicator 2 video collection makerbot com support replicator2 videos DIAGNOSTICS LcDPANEL TOP LEVEL MENU LCD The Top Level Menus BUILD FROM SD Displays the list of models on the SD card Select one to start a build PREHEAT Allows you to preheat the extruder UTILITIES Tools that allow you to configure and maintain your MakerBot Replicator 2 INFO AND SETTINGS Optional settings and information about the MakerBot Replicator 2 44 E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE DIAGNOSTICS cp PANEL UTILITIES MENU rz Displays the current temperature of the extruder When Monitor Mode making an object displays the percent completed Scripts that walk you through tasks associated with Change Filament the MakerBot PLA Filament LOAD Script that walks you through the process of loading the MakerBot PLA Filament UNLOAD Script that walks you through the process of unloading the MakerBot PLA Filament Script that walks you through the process of leveling the build plate Level Build Plate Moves the build plate and the extruder to the default home positions Home Axes Allows you to control the movements of the extruder and platform via the LCD panel Jog Mode Script that walks you through initial tasks to configure Run Startup Script the MakerBot Replicator 2 for your fir
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28. ifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commissions rules Listed Intertek 4007863 LRE 54 E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE TERMS OF SERVICE Please read these Terms of Service Terms carefully before using this Website or ordering from MakerBot Industries LLC MakerBot Your use of the website www makerbot com Website confirms your unconditional acceptance of the following Terms If you do not accept these Terms do not use this Website Print and save these Terms and periodically check for the latest version at store makerbot com terms MakerBot reserves the right to modify or revise these Terms in its sole discretion and at any time You agree to be bound by any modifications and or revisions 1 Returning Purchased Items MakerBot accepts returns for any unaffected item within 14 calendar days from the date of receipt of merchandise After such time all sales are considered final Unaffected means a device has never been assembled powered up programmed or otherwise changed MakerBot cannot accept returns on purchased items that have had electrical power applied to them or been otherwise programmed changed or affected 2 Offerand Acceptance While it is our practice to confirm orders by e mail the receipt of an e mail order confirmation does not c
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30. ing updates with the MakerBot Replicator 2 In chapters A and B you will learn the basics of the MakerBot Replicator 2 how to unbox safely and how to get set up Chapters C E will take you through leveling printing maintenance and troubleshooting MakerBot is excited to welcome you to the world of the MakerBot Replicator 2 Following this guide will help ensure that you are getting the most out of your machine and that you continue to make amazing things O WARNING The MakerBot Replicator 2 generates high temperatures and includes moving parts that can cause injury Never reach inside the MakerBot Replicator 2 while it is in operation Always allow the MakerBot Replicator 2 to cool down before reaching inside WARNING Do not leave the MakerBot Replicator 2 unattended during operation CAUTION If opening the MakerBot Replicator 2 for service ensure that the power supply is turned off and the cord is disconnected A WELCOME LET S GET STARTED 05 SPECIFICATIONS PRINTING Print Technology Build Volume Layer Resolution Settings Positioning Precision Filament Diameter Nozzle Diameter SOFTWARE Software Bundle File Types Supports Fused Filament Fabrication 11 2 Lx 6 0 Wx 6 1 Hin 28 5 15 3 x15 5 cm High 100 microns 0 0039 in Standard 200 microns 0 0078 in Low microns 0 0118 in XY microns 0 0004 in Z 2 5 microns 0 0001 in 175 mm
31. iod for your extruder to continue heating when a 3D print is canceled HELP TEXT Specifies whether you want verbose help text On or abbreviated help text Off HEAT LEDs Changes LED colors when the MakerBot Replicator 2 is heating When this option is set to On the LED color will change from blue to red during the heating process and will return to the default color when the process is complete TOOL COUNT Specifies how many extruders your MakerBot has The MakerBot Replicator 2 has a single extruder HEATED PLATE Specifies whether your MakerBot has a heated build plate The MakerBot Replicator 2 does not have a heated build plate Allows you to change the temperature setting for the extruder Use the up and down arrows to change the temperature and press the M button to save your setting The preheat settings also set Load and Unload temperatures 46 E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE DIAGNOSTICS cp PANEL INFO AND SETTINGS MENU INFO AND SETTINGS Version Number Displays the version number of the firmware Returns all the settings on the MakerBot Replicator 2 to factory settings When you select this option a new menu appears Choose Yes or No Restore Defaults MAINTENANCE Lubricating the Threaded Rod and the X Axis Idler Pulley After approximately 50 hours of build time you should lubricate the threaded rod on your Z axis and the X axis idler pu
32. itable relief arising out of or relating to this Website will be brought only in the courts ofthe State of New York or the United States District Court for the District of New York A printed version of these terms of service will be admissible in judicial and administrative proceedings based upon or relating to these terms of service to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form l4 Termination You or we may suspend or terminate your account or your use of this Website at any time for any reason or for no reason You are personally liable for any orders placed charges incurred through your account prior to termination We reserve the right to change suspend or discontinue all or any aspect of this Website at any time without notice 15 Additional Assistance If you do not understand any of the foregoing terms of service or if you have any questions or comments we invite you to contact our Customer Care Department through our contact page MAKERBOT THE REPLICATOR STEPSTRUDER THINGIVERSE THING O MATIC MIGHTYBOARD MAKERWARE MAKERCARE BOTCAVE and BOTFARM are trademarks or registered marks of MakerBot Industries LLC All rights reserved 58 F TERMS OF SERVICE NOTES 59 M herBot MakerBot One MetroTech Center 21st Floor Brooklyn NY support makerbot com makerbot com
33. lley To lubricate the threaded rod and the idler pulley 1 Find the tube of PTFE based grease included with your MakerBot Replicator 2 2 Grasp both sides of the build platform and push it gently to the bottom of the MakerBot Replicator 2 3 Use a clean lint free rag or your finger to spread the PTFE based grease onto the top section of the threaded rod 4 Make sure you get the grease inside of the threads themselves 5 Grasp both sides of the build platform and move it to the top of the MakerBot Replicator 2 6 Use a clean lint free rag or your finger to spread the PTFE based grease onto the bottom section of the threaded rod Make sure you get the grease inside of the threads themselves E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE 47 MAINTENANCE CONTINUED Lubricating the Threaded Rod and the X Axis Idler Pulley Continued 7 Locate the X axis idler pulley If you are facing the front of the MakerBot Replicator 2 the idler pulley is at the top left side The idler pulley is one of the pulleys that allow the rubber belt to move the extruder from left to right or along the X axis The pulley at the other side of the gantry is called the timing pulley and does not require lubrication 8 Squeeze a small amount of the PTFE based grease directly onto the exposed area of the dowel inside the idler pulley and manually move the pulley back a
34. nd forth to spread the grease 48 E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE MAINTENANCE CONTINUED Ed Cleaning the Drive Gear The drive gear is the part of the extruder that pushes filament through the extruder When you make things with your MakerBot Replicator 2 small pieces of hardened PLA can stick to the drive gear If you are having problems with your extruder cleaning the drive gear might help 1 Unload the MakerBot PLA Filament from the extruder To start the script for unloading the MakerBot PLA Filament go to the LCD panel and select Utilities Filament Options Unload 2 Unscrew the two bolts at the lower corners of the fan guard using the 2 5 mm hex key included with your MakerBot Replicator 2 As one piece remove the fan guard the fan the heat sink and spacers Keep these pieces together and set them aside 3 Unclip the motor wires 4 Pull the motor assembly out 5 Find the drive gear on the motor shaft Using a small instrument like a makeup brush toothbrush or toothpick remove all the pieces of filament stuck to the drive gear E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE 49 MAINTENANCE CONTINUED Cleaning the Drive Gear Continued 6 Reseat the motor assembly 7 Plug in the motor wires 8 Add the fan guard the fan the heat sink and spacers to the front of the extruder and bolt them on 9 Reload the MakerBot PLA Filament To
35. ns Extruder Right 4 RAFT Select this to have your Cancel object built on a raft Rafts provide a base for supports and help your object stick to the build plate TIP If you plan to build from an SD card instead of directly from MakerWare select Export to a File at 5 SUPPORTS Select this to the top of the Make dialog instead of Make It Now have your object include easily If your Replicator 2 is not connected to your computer removable support structures under Export to File will be selected automatically overhanging parts of the object 6 ADVANCED OPTIONS Click here to open a menu with more options For information on how to use these options go to http www makerbot com support makerware documentation advanced 7 CANCEL Click here to cancel this process 8 MAKE IT Send the file to the MakerBot Replicator 2 for building 38 D MAKING AN OBJECT WITH MAKERBOT MAKERWARE USING MAKERBOT MAKERWARE CONTINUED Save Make Your File Continued 5c Accept the default settings and click the Make It button MakerWare will slice your model and send it to your MakerBot Replicator 2 for building TIP You can cancel a slice or build by clicking the X at the corner of the slicing progress bar or the cancel button in the Status submenu Updating MakerBot MakerWare We are always improving our products including MakerWare Be sure to update your of Mak
36. nsmit or post to this Website in any manner User Communications is and will be considered non confidential and non proprietary We and our respective affiliates and our or their designees may use any or all User Communications for any purpose whatsoever including without limitation reproduction 56 F TERMS OF SERVICE TERMS OF SERVICE CONTINUED transmission disclosure publication broadcast development manufacturing and or marketing in any manner whatsoever for any or all commercial or non commercial purposes We may but are not obligated to monitor or review any User Communications We will have no obligation to use return review or respond to any User Communications We will have no liability related to the content of any such User Communications whether or not arising under the laws of copyright libel privacy obscenity or otherwise We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable 10 DISCLAIMERS OUR PRODUCTS AND ASSEMBLY KITS MAY BE USED BY EXPERIENCED SKILLED USERS AT THEIR OWN RISK TO THE FULLEST EXTENT PERMISSIBLE BY THE APPLICABLE LAW WE HEREBY DISCLAIM ANY AND ALL RESPONSIBILITY RISK LIABILITY AND DAMAGES ARISING OUT OF DEATH OR PERSONAL INJURY RESULTING FROM ASSEMBLY OR OPERATION OF OUR PRODUCTS YOUR USE OF THIS SITE IS AT YOUR RISK THE INFORMATION MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE ARE PROVIDED 5
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39. p of the extruder NOTE If you have problems or need to load the MakerBot PLA Filament again you can use the up and down arrows to scroll through the top level menu on the LCD panel and use the M button to select Utilities Scroll to Change Filament and select it Then select Load You can use these menus to return to the load script at any time B Remove the Extruded PLA Wait a few minutes for the extruded PLA to cool then pull it off the nozzle You can discard this extra filament Don t touch the nozzle it may still be hot Don t leave plastic clinging to the extruder nozzle This can cause newly extruded plastic to stick to the nozzle instead of the build platform Unloading MakerBot PLA Filament To unload MakerBot PLA Filament go to the LCD panel and select Preheat Start Preheat Wait for the extruder to heat to the set temperature Then push down on the Extruder Arm and continue to hold it down as you gently pull the filament out of the extruder Release the extruder arm C STARTUP PROCESS LEVELING LOADING TESTING 27 MAKING A TEST OBJECT FROM THE SD CARD Is Locate the SD Card The MakerBot Replicator 2 package includes an SD card pre loaded with files for making test objects The SD Card is located in the SD port directly behind the LCD Panel A Select a Project from the SD Card After you have successfully leveled the build platform and loaded the Maker
40. plicator 2 NUT AND BOLT Design By aubenc Thingiverse 9095 D MAKING AN OBJECT WITH MAKERBOT MAKERWARE 35 USING MAKERBOT MAKERWARE CONTINUED Open the stl files in MakerBot MakerWare 4a Click on the Add button Navigate to the location of the file Flatlron stl and select it The file will open at the center of the build plate 4b Select the Move button and click and drag the Flatiron Building to the left 4c Click on the Add button again Navigate to the location of the file Woolworth stl and select it Now you should see both the Flatiron Building and the Woolworth Building models in your virtual build space 4d With both models open you can manipulate them separately or together Select one of the models then click the Turn button or use the T key and rotate it eoo Flatiron sti E LI Fl view RE SEE EH Wa The Replicator 2 POWEREDBY f MakerBet Minimalist NYC buildings Design By JonMonaghan Thingiverse 12762 TIP You can also duplicate objects by using the Add button Select the object and use Ctrl Command C to copy and Ctrl Command V to paste 36 D MAKING AN OBJECT WITH MAKERBOT MAKERWARE USING MAKERBOT MAKERWARE continued Open the stl files in MakerBot MakerWare Continued 4e Click on the Flatiron Building to select it Hold down the shift key and click on the Woolworth Building Then release
41. st build Engages the stepper motors You cannot manually move the build platform or the extruder when the stepper motors are engaged This option appears only when the stepper motors are disengaged Enable Steppers Disengages the stepper motors You can manually move the build platform or the extruder only when the stepper motors are disengaged This option appears only when the stepper motors are engaged Disable Steppers Blinks the LED lights on the MakerBot Replicator 2 at about 4 blinks per second When the LED lights are blinking this option is replaced by Stop Blinking Blink LEDs E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE 45 DIAGNOSTICS cp PANEL INFO AND SETTINGS MENU INFO AND SETTINGS Bot Statistics H General Settings Preheat Settings Displays the estimated total hours and minutes of building in the lifetime of your Makerbot Replicator 2 and the duration in hours and minutes of the last build Optional settings and information SOUND Turns the MakerBot Replicator 2 s indicator sounds on or off LED COLOR Allows you to turn off the LED lights or select a color Choices are Blue Green Pink Orange Purple White and Off ACCELERATE Allows you to turn acceleration off Acceleration allows your MakerBot Replicator 2 to operate more smoothly and is turned on by default HEAT HOLD Specifies a time per
42. the build plate can block the MakerBot PLA Filament from extruding from the nozzle This can also scratch the build plate Leveling your build plate often will help ensure that objects adhere well to the plate How to Level the Build Plate To level the build plate you must adjust the three knobs under the build platform These three knobs lower and raise the build plate Tightening the knobs turning them to the right moves the build plate away from the extruder nozzle Loosening the knobs turning them to the left moves the build plate closer to the extruder nozzle distance between the extruder nozzle and the build plate should be about the thickness of the MakerBot Support card included with your MakerBot Replicator 2 20 C STARTUP PROCESS LEVELING LOADING TESTING LEVELING THE BUILD PLATE CONTINUED s Make Some Room Between the Build Plate and the Nozzle When directed by the LCD screen tighten each of the three knobs under the build EE 1 anten each c the platform about four turns three knobs t EE bai dd mi mp frye four Lurnz N MakerBot R Support Card IS IS 9 D Leveling Knobs die MakerBot Replicator 2
43. the extruder and push the tube in as far as it will go 6b Insert the other end of the filament guide tube into the left guide tube holder when viewed from the back on the back of the MakerBot Replicator 2 Make sure that the end of the filament guide tube is flush with the bottom of the guide tube holder The filament guide tube should not hang down past the bottom of the guide tube holder Installing the Spool Holder 7a Locate the spool holder Tilt the spool holder and insert the square end into the left side opening on the back of the MakerBot Replicator 2 when viewed from the back B SETTING UP YOUR MAKERBOT REPLICATOR 2 DESKTOP 3D PRINTER 15 MOUNTING FILAMENT SPOOL AND ATTACHING USB CABLE 8 Mounting the Filament Spool 8a Open the box containing the MakerBot PLA Filament Remove the spool from its bag Holder 8b Fit the spool onto the spool holder Ensure that the MakerBot PLA Filament unwinds counterclockwise when viewed from the back Squeeze the spool holder and push the spool on until it locks ES Attaching the USB Cable 9a Locate the USB A to USB B cable Insert the USB cable into the USB B port on the back of the MakerBot Replicator 2 Do not attach the other end of the USB cable to anything yet 9b Do not plug the AC power cord into an electrical outlet until step 11 of this chapter
44. ube gently pull it out of the hole in the top of the extruder Pull here H Feed the Filament Through the Filament Guide Tube Free the end of the MakerBot PLA Filament from the filament spool With a pair of Filament scissors cut a clean edge Feed the end of the MakerBot PLA Filament into the end of the guide tube where it attaches to the back of the MakerBot Replicator 2 Feed the MakerBot PLA Filament through the guide tube until it emerges from the other end of the tube NOTE To avoid filament jams ensure that the MakerBot PLA Filament feeds from the bottom of the spool toward the top of the spool Ensure that the MakerBot PLA Filament is mounted on the left spool holder when viewed from the back and that it unspools counter clockwise 24 C STARTUP PROCESS LEVELING LOADING TESTING LOADING MAKERBOT PLA FILAMENT CONTINUED 2 Press the M to Begin Heating the Extruder After you ve fed the MakerBot PLA Filament all the way through the guide tube press the M button on the LCD menu The MakerBot Replicator 2 will start to heat your extruder WARNING Do not touch the extruder while it is heating it heats to 2309 C Press the M Press the M to Continue After the extruder reaches 2309 C the LCD panel will prompt you to load the MakerBot PLA Filament into the extruder Click through the message until your MakerBot Replicator 2 asks you to press the M w
45. wn or along the Z axis STL A widely used file format for 3D models USB CABLE The cable that allows the MakerBot Replicator 2 to communicate with a computer using the USB interface on the computer X3G A compact format for describing the toolpath your MakerBot Replicator 2 will use to build an object 52 E TROUBLESHOOTING DIAGNOSTICS AND MAINTENANCE CONTACT US SUPPORT makerbot com support Our website has extensive documentation and troubleshooting information about your MakerBot Replicator 2 Desktop 3D Printer It s a great resource when you want to try to solve issues quickly on your own support makerbot com If you ever need help resolving an issue with your MakerBot Replicator 2 send an email to the address above to open a ticket with the MakerBot Support Team To help us understand your problem from the start it is very helpful to include pictures or a video as attachments with your email SALES store makerbot com To learn about other MakerBot products including MakerBot PLA Filament please visit our online store sales makerbot com If you have additional guestions about any MakerBot product please email our Sales Team at the address above or call us at 347 334 6800 FEEDBACK thoughts makerbot com For general guestions or to tell us what s on your mind send an email to the address above We love to hear from you and using this email address helps keep our Sales and Support lines

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