"user manual"
Contents
1. Alerts Server Monitor Local XYZ TRAINING 10 10 200 87 d Y All v System Alert Matrix Group e BEN Physical Lower Threshold Upper Threshold Sensors gi No Alerts Warning Alerts Critical Alerts Description Critical Warning Current Warning Critical EE cs Email SMS SMC Network SNMP System Email SMS SMC Network SNMP Syste Monitoring Pager Message Trap Event Pager Message Trap Ever Log Loc gj X SE7505BR2 10 10 200 59 g Fans RPM O F O UI F Fi Oo a a l i Temperature C O oO PH P F d 4 4 lt 4 v Linux Noteboo geegent J rte ove oe pn n RRE Restore Physical Sensor Thresholds Es sales GX100 1 10 10 200 19 f Logical Sensors No Alerts Alerts Intervals Description No Email SMS SMC Network SNMP System Sample Reset Period s Gira Simpie Syriam Current Threshold Monitoring Pager Message Trap Event Period Log e gr es R I Network Adapters 0O O Fj O F VE Physical Disks O oO O F O vi Logical Disks O go F EI EI l lp 163 Hr lg CPU Utilization o o O OF O a wmn tsmin limi Memory Utilization o oO O OF O 4 siwe 1 plus SS DS Example Notification Settings Email Address admin company com SMS Pager Address Network Message Machine 192 168 1 1 Name Lech SMC System 10 10 200 7 192 168 1 1 Username Username Sender s Email Address Local Admin company com Sender s Email Password Mi gt S Internet 402. Server Desktop Notebook Monitor Local User Interface Refer to the Server Monitor User I nterface section on page 22 for details about using the Desktop Notebook Monitor user interface 41 Solution Deployment Guide SyAM Software Management Anti virus Application One of the most critical challenges facing businesses today is finding ways to keep PCs secure from malicious attacks such as viruses or worms These attacks typically enter the network via emails attachments or downloaded files and they can destroy data and cripple networks To make your network more secure add another layer of protection with Intel vPro technology and Symantec Norton Internet Security 2006 Installing Anti virus Software 1 Insert the CD into the CD ROM drive The opening panel pops up and the installation wizard automatically extracts installation files eeh Norton Internet Security 4006 UIL Files 2 After installation files are extracted the preinstall scan window pops up automatically If the Active Applications Detected panel appears close all open programs and then click Start Scan The preinstall scan begins and will take a few minutes Active Applications Detected Warring The Antivirus Quick Scan may shut dowr active applications if the scanner detects an infection Please close active applications or sawe all data before allowing the scanner to continue 42 3 After scan click Next to continue Norton Inter
3. User Accounts On the New User Account page you can add new users and set permissions for the new users E http 192 168 10 42 16992 Intel Active Management Technology Microsoft Internet Explorer Intel Active Management Technology Computer DBO System Status New User Account Hardware Information System Processor Username Permissions GE John_doe C Administrator Grant access to all pages Event Log SESCH fe Grand access to Remote Control eieiei g Network Settings Gate EENE Hardware Information User Accounts Update Firmware Event Log Remote Control Update Firmware hinimum 8 characters with upper and lowercase 0 9 and one of Iert KO 34 Update Firmware On the Update Firmware page you can update Intel AMT firmware remotely i http 192 168 10 42 16992 Intel Active Management Technology Microsoft Internet Explorer 100 A E p E Iotel Actitve Management Technology Computer PU System Status Update Firmware Hardware Information System Processor Update Intel AMT firmware with a new version Mermary Current firmware version 2 0 0 build 1097 Disk Event Log Remote Control Specify the path and filename Network Settings Po e User Accounts Update Firmware Solution Deployment Guide SyAM Software Management AMT Remote Control AMT Remote Control provides functionality to power off launch Seriel Over LAN SOL session and enable IDE Redirectio
4. DAMAGES ARISING OUT OF YOUR USE OF THIS DOCUMENT OR RELIANCE UPON THE INFORMATION CONTAINED HEREIN UNDER ANY CAUSE OF ACTION OR THEORY OF LIABILITY AND IRRESPECTIVE OF WHETHER INTEL OR ANY CONTRIBUTOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY Intel Active Management Technology requires the platform to have an Intel AMT enabled chipset network hardware and software The platform must also be connected to a power source and an active LAN port Any third party links in this material are not under the control of Intel and Intel is not responsible for the content of any third party linked site or any link contained in a third party linked site Intel reserves the right to terminate any third party link or linking program at any time Intel does not endorse companies or products to which it links If you decide to access any of the third party sites linked to this material you do so entirely at your own risk Intel Centrino Pentium Intel vPro Intel Core and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Other names and brands may be claimed as the property of others Copyright 2006 Intel Corporation All rights reserved Contents visite VU wl Manageability USage le e EE 5 Benefits TOF YOUR CUSTOMIEN EE 5 Solution Architec
5. l L Sensor Type Power Supply Button Switch Button Switch Button Switch Power Supply Power Supply Power Suppl Description 70 84 Button 84 Button 84 Button 70 70 Event Type Assented Discrete Sensor Type Specific Assented Discrete Sensor Type Specific Asserted Discrete Sensor Type Specific Assented Discrete Sensor Type Specific Asserted Discrete Sensor Type Specific Asserted Discrete Sensor Type Specific P NOTE IPMI tabs appear only when servers with IPMI support are added to management tree IPMI Event Retrieval The IPMI Event Log provides the administrator with the option of retrieving and viewing some or all the event logs To retrieve all the logs select All from the Event Log Filtering Options heading and then click Retrieve Events To retrieve partial logs enter a beginning and ending event ID and then click Retrieve Events 26 IPMI over LAN Server Monitor provides IPMI Over LAN power management and event log capabilities You must first configure the BMC s IP address and password before you can use this IPMI Over LAN feature Enter the user name password IP address of the BMC for the managed system and then click Apply to save the data Once you save the user name password and IP address information click Connect to access the managed system s BMC over LAN Once connected you can perform the following actio
6. local system you are using to browse to the SMC To invoke the IDE Redirect either click on the Power Reset or Power On buttons and click in the SOL and IDE R check boxes Under image or drive indicate which image or drive you want the system to boot from then select the boot device and click Send Command Welcom This portion of the Setup program prepares Microsoft iE Windows Bi AP to run on your computer To set up Windows AP now press ENTER To repair a Windows AP installation using Recovery Console press E To quit Setup without installing Windows AP press F3 38 IDE R on a Windows Server Monitor Central When using a Windows Server Desktop Monitor Central you need to use the Microsoft Windows syntax for the Floppy disk device and CD ROM device Here is an example of the DE Redirect on a Linux SMC to the CD Rom device it also shows the syntax for the floppy device Hormal Boot SE Boot Force Hard Drive Boot Force CD DWD boot E Power On fe Power Reset C Power Cycle Reset Iw Launch SOL Session Iw Enable IDE Redirect Indicate Local Bootable Drives andor Images Floppy Device CD DVD Device d Image syam jetty syamjweba E Image Drive fa Drive fa Select Boot Device CD DVD Device d Floppy Device If you are unsure if the Microsoft Windows SMC has a floppy disk drive or what the logical letter of the CD ROM device is browse to the Storage screen of the Micro
7. If you enabled SSL during installation you are required to use https instead of http in the above examples Example https 192 168 10 10 3930 The Log In page will display see Figure 1 G ren El feecbed er sa 3030 sw G sh g Ei nore blocked F Check G Apr Tu Google Figure 1 Login window 19 Solution Deployment Guide SyAM Software Management Standalone Systems not in a Microsoft Windows Domain e The user name and password must be valid on the system you are logging into e The user must have administrator rights on the system Systems on a Microsoft Windows Domain e The user name and password must be valid on the domain e The user must have Domain Admin rights within the Microsoft Windows domain A valid domain name must be entered in the domain field When you have completed your management session choose Log Out on the main header Successful logout returns you to the login window see Figure 2 3 Log In Microsoft Internet Explorer SEE File Edit view Favorites Tools Help ay Q sex z x a Lei pO search Sie Favorites B d n rel Ki Address http fintel ben svr 3930 Login L en Links Google ei C Search imzHacked E Check Autolink rr Raj Options v Adobe Rea ww manageabili My Docume a Log In Mic Figure 2 Successful Logout window For added security you will be logged out automatically after 30 minutes o
8. Information System Processor hlemoary Disk Event Log Remote Control Network Settings User Accounts Update Firmware 31 Solution Deployment Guide SyAM Software Management Remote Control On the Remote Control page you can e Turn power off e Cycle power off and on e Reset the system E http 197 168 10 42 16992 Intel Active Management Technology Microsoft Internet Explorer Intel Active Management Technology Computer DBO System Status Remote Control Hardware Information System Processor Power state On SS Send a command to this computer Select a boot option is Event Log e Turn power off Remote Control Cycle power off and on Network Settings r User Accounts nicely Update Firmware Caution These commands may cause user application data loss oend Command 32 Network Settings On the Network Settings page you can obtain IP settings automatically get the systems IP information or tell the system to respond to a ping Z http 192 168 10 42 16992 Intel Active Management Technology Microsoft Internet Explorer CS Intel Active Management Technology Computer PU System Status Network Settings Hardware Information System Processor Memory Disk Event Log Remote Control Hetwork Settings User Accounts Update Firmware 192 165 10 42 255 255 255 0 33 Solution Deployment Guide SyAM Software Management
9. Interface with Microsoft Internet Explorer or Mozilla Firefox browsers Bensley Server running SyAM Server Monitor Central Laptop running Server runing Server Monitor Agent or Desktop running Desktop Monitor Agent or Notebook Monitor Local Local Agent or Local Common Notations and Terms Intel AMT Intel Active Management Technology Server Monitor Central the SyAM Software that provides a single user interface and ability to manage servers desktops and notebook platforms running the SyAM Server Desktop Notebook Monitor Local Management Software Server Desktop Notebook Monitor Local the SyAM Software that provides the ability to manage a single server desktop and notebook platform These systems can also be managed centrally via the Server Monitor Central OOB out of band Communications to and from remote platforms that are not handled by the remote platform s operating system OS I n band communications to and from remote platforms that are handled by the remote platform s OS The remote platform OS must be operational for in band communications to work SOL serial over local area network allows remote keyboard and text redirection IPMI Intelligent Platform Management Interface 2 0 is a specification designed to improve remote management and configuration capabilities BMC Baseboard Management Controller Components to Build SyAM Software Manageability Solution e Dual Core Intel Xeon proc
10. Notes User Manual Local Management User Manual Central Management Contact Details 14 Server Monitor Central This version of the software provides a central management interface to all Server Desktop and Notebook systems running the management agent including the system that the central management software is installed on Windows x86 x64 To install the Windows version of the software click on install to start the InstallShield wizard then follow the Quick Start Guide for Windows Compatibility Windows 2000 Pro 2000 Server 2003 Server XP Pro Linux x86 x64 To install the Linux version of the software copy the files to the system that is to run the software and follow the Quick Start Guide for Linux Compatibility Redhat SuSE Fedora German Portuguese Spanish Successful I nstallation ndicator Server You can check if the SyAM Software has been successfully installed on the server by doing the following You should see C SyAM directory if you have not changed the destination folder during installation Click on Start gt All Programs and you should see the SyAM program group and be able to launch SyAM Server Monitor Console Click on Start gt Control Panel gt Administrative Tools gt Services Confirm that the following services are running on Microsoft Windows Server 2003 e Server Monitor Agent e Server Monitor Central Manager e Server Monitor Web Server Client Yo
11. R 29 Hardware Information 30 GIG LO EE 31 REmMoOte COMO E 32 NE WORK gt CEN e KEE 33 Ae ee ol n EE 34 Bleech ien 35 AMT Remote CO IEC EE 36 Solution Deployment Guide SyAM Software Management Serial OVEr EAN SOL WEE 37 DERE CC EE 38 IDE R on a Windows Server Monitor Central 39 System Aler MatriX EE 40 Server Desktop Notebook Monitor Local User Interface 41 ANTI VIFUS ADDIICAUION use SEN ERENNERT ERR KSE SES ERAN AA Troubleshooting and KNOWN lIesues seess ek KKK KKK ENKER EE KKK une ee OD Support ReferencesS EE 4 O SyAM Software Management Solution Overview Intel has created a unique Manageability solution utilizing Intel vPro technology and Intel Active Management Intel AMT to enable its channel partners to provide complete platforms to their customers backed up by top quality technology and Support This Solution Deployment Guide examines the need for a more secure robust and efficient management experience which can be addressed using Intel vPro technology based PCs enhanced with Intel Active Management Technology Intel AMT uses built in platform capabilities and popular third party management and security applications allowing IT departments to better discover heal and protect their networked computing assets This document describes how the Dual Core Intel Xeon processor based server platforms utilizing Intel AMT and SyAM management software coupled with Intel vPro technology based PCs can
12. ROPRIETARY RIGHTS AND INTEL AND ITS CONTRIBUTORS DISCLAIM ALL LIABILITY THEREFORE INTEL AND ITS CONTRIBUTORS DO NOT WARRANT THAT ANY PRODUCT REFERENCED HEREIN OR ANY PRODUCT OR TECHNOLOGY DEVELOPED IN RELIANCE UPON THIS DOCUMENT IN WHOLE OR IN PART WILL BE SUFFICIENT ACCURATE RELIABLE COMPLETE AND FREE FROM DEFECTS OR SAFE FOR ITS INTENDED PURPOSE AND HEREBY DISCLAIM ALL LIABILITIES THEREFORE ANY PERSON MAKING USING OR SELLING SUCH PRODUCT OR TECHNOLOGY DOES SO AT HIS OR HER OWN RISK Licenses may be required Intel its contributors and others may have patents or pending patent applications trademarks copyrights or other intellectual proprietary rights covering subject matter contained or described in this document No license express implied by estoppels or otherwise to any intellectual property rights of Intel or any other party is granted herein It is your responsibility to seek licenses for such intellectual property rights from Intel and others where appropriate Intel hereby grants you a limited copyright license to copy this document for your use and internal distribution only You may not distribute this document externally in whole or in part to any other person or entity IN NO EVENT SHALL INTEL OR ITS CONTRIBUTORS HAVE ANY LIABILITY TO YOU OR TO ANY OTHER THIRD PARTY FOR ANY LOST PROFITS LOST DATA LOSS OF USE OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES OR FOR ANY DIRECT INDIRECT SPECIAL OR CONSEQUENTIAL
13. Solution Deployment Guide Remote PC Management Made Simple with Intel vPro Technology and Intel Active Management Technology Part Number 314602 002US Revision History Revision September 2006 The information contained in this document is provided for informational purposes only and represents the current view of Intel Corporation Intel and its contributors Contributors as of the date of publication Intel and the Contributors make no commitment to update the information contained in this document and Intel reserves the right to make changes at any time without notice THIS DOCUMENT IS PROVIDED AS IS NEITHER INTEL NOR THE CONTRIBUTORS MAKE ANY REPRESENTATIONS OF ANY KIND WITH RESPECT TO PRODUCTS REFERENCED HEREIN WHETHER SUCH PRODUCTS ARE THOSE OF INTEL THE CONTRIBUTORS OR THIRD PARTIES INTEL AND ITS CONTRIBUTORS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES IMPLIED OR EXPRESS INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY FITNESS FOR ANY PARTICULAR PURPOSE NON INFRINGEMENT AND ANY WARRANTY ARISING OUT OF THE INFORMATION CONTAINED HEREIN INCLUDING WITHOUT LIMITATION ANY PRODUCTS SPECIFICATIONS OR OTHER MATERIALS REFERENCED HEREIN INTEL AND ITS CONTRIBUTORS DO NOT WARRANT THAT THIS DOCUMENT IS FREE FROM ERRORS OR THAT ANY PRODUCTS OR OTHER TECHNOLOGY DEVELOPED IN CONFORMANCE WITH THIS DOCUMENT WILL PERFORM IN THE INTENDED MANNER OR WILL BE FREE FROM INFRINGEMENT OF THIRD PARTY P
14. XP Pro Linux x86 x64 To install the Linux version of the software copy the files to the system that is to run the software and follow the Quick Start Guide for Linux Compatibility Redhat SuSE Fedora German Portuguese Spanish Elsam S O LLL fog ity Computer Z 1 Select Server Desktop Notebook Monitor Local on the left hand panel click e WI the red CD icon instructions on the right and then follow the installation wizard 2 Select the proper language the default language is English Click OK 12 Choose Setup Language Click Next on the Welcome page Select accept the terms in license agreement and then click Next Choose the destination folder If you want to make a change click Change otherwise click Next The default directory is c SyAM for the SyAM software Server Desktop Notebook Monitor Local installs a Web Server for local interface and Agent on the local hard drive In the SSL Enable dialog click Next to choose No as the default option However if you want more security select Yes and then click Next Click Install if you are ready to install the SyAM Software Clicking Install will install all the components required to run SyAM Server Monitor Central on your hard disk Click Finish to complete the SyAM Software installation The SyAM services will start and dynamically discover and configure your system s monitoring environment in the background Install SyAM Server Monito
15. be deployed to address the problems that a small to medium sized business SMB must contend with on a daily basis Target Audience This guide is intended for system integrators and resellers interested in building and deploying solutions built on an Intel vPro technology based PC Manageability Usage Models e New revenue opportunities Help create new revenue streams for your business by extending service offerings to customers by providing remote monitoring management and repair Augment your PC management services with additional offerings such as data protection application hosting storage and security services and training e Fewer deskside visits With the ability to proactively monitor alert and enable remote resolution your technicians can quickly and effectively resolve problems reducing travel time and expenses related to customer visits and increase the number of PCs your service technicians can manage Benefits for Your Customers e Reduced downtime Using Intel vPro technology can reduce the devastating financial impact of downtime whether your customers use it to better manage their own desktops or have you do it for them For example if a fan malfunctions on a customer PC Intel vPro technology will automatically send you an email alert You can either contact your customer to have a technician swap out the fan or make the swap yourself replacing it before the customer even Knows that there is a problem and before
16. cify special commands such as PXE Below is an example of using SOL to access a computer s Bios a SyAM Server Monitor Central Microsoft Internet Explorer File Edit view Favorites Tools Help ae Q pack x DN a L ZE Search 5 Favorites Lea Ga a keng rel Ki Address http localhost 3930 Login SyAM Software Server Monitor z A Server Monitor Central zi AMT Remote Control Filter e Geeugch AMT Remote Control Sortin You may need to click on the SOL screen to ensure it is the active window Microsoft R Windows R Server GEES 2003 Web Edition cer Security Power Boot Exit BIOS Version NH72310J 86B 1104 2006 032 7 2 1002 Processor Type Intel R Celeron R CPU 2 53GHz Intel R EM64T Capable Processor Speed 2 53 GHZ System Bus Speed 533 MHz System Memory Speed 533 MHz LZ Cache RAM Total Memory Memory Mode Single Channel 512 MB Not Installed Not Installed 3 lt gt Select Screen Not Installed th select Iten Additional System Informatio 3 Enter Select Submenu System Date 08 31 2006 3 F9 Setup Defaults System Time WEE 3 Fl0O Save and Exit 3 Esc Previous Page v ni Applet de mud ta Applet started ki Local intranet 37 Solution Deployment Guide SyAM Software Management DE Redirect DE Redirect enables an AMT system to boot from an image floppy CD or DVD device on your local system In order to boot from a CD DVD or floppy device you must put that device into the
17. ebsite www syamsoftware com downloads which includes e Server Monitor Central product e Server Desktop Notebook Monitor Local products 2 Dual Core Intel Xeon processor based server that meets the system requirements for SyAM Software 3 Intel vPro technology based PC that meets the system requirements for SyAM Software It is recommended that you install the SyAM Server Monitor Central management software first this should be installed on the Dual Core Intel Xeon processor based server Follow the instructions in the Install SyAM Server Monitor Central Software on a Server section on page 13 of this document A quick start guide is available from www syamsoftware com downloads Before you can manage the Intel vPro technology based client system you must install SyAM Software Server Desktop Notebook Monitor Local software on the client Follow the instructions in the Install SyAM Software Server Desktop Notebook Monitor Local Software on Clients section below A quick start guide is available from www syamsoftware com downloads Install SyAM Software Server Desktop Notebook Monitor Local Software on Clients NOTE You should always install Server Desktop Notebook Monitor Local on a client platform unless you want the client system to manage other systems then you should install Server Monitor Central There are three ways to load the software e Load the SyAM Software CD e Select Desktop Monitor Local you want to install from
18. el com go Channel Support For your convenience Intel has worked with the following independent software vendors open source vendors and application vendors to streamline technical support for this solution For more information on the third party software products please visit the following links Products Link Microsoft Windows http support microsoft com SyAM Software www syamsoftware com support Norton Internet Security www symantec com techsupp 46
19. en AMT 1 0 and 2 0 by highlighting Compatibility Mode on the Intel AMT page Press Enter to select between Intel AMT Generation 2 0 and Intel AMT Generation 1 0 To return to the previous menu press ESC If you want to configure SOL I DER highlight the SOL I DER Configuration option and then press Enter 17 Solution Deployment Guide SyAM Software Management 22 The following option will display under the SOL I DER Configuration screen SOL I DER Authentication Mode this has two options 1 Kerberos only 2 User Name and Password The 2 option is the default 23 To return to the previous menu press ESC 24 To return to the main System Setup press ESC again 25 To save the changes highlight Save and Commit Settings and then press Enter 26 The Confirmation Page will display and Yes submit the new settings will be highlighted Press Enter to submit the changes 27 Press F10 and Y to exit BIOS setup and boot to OS for new settings to take effect After 20 seconds the system will report up to the Server Monitor Central that it has AMT capabilities The Intel AMT tab will now display on the Remote Management page for that managed system Below is a screenshot of the Remote Management Page showing the AMT tab Z SyAM Server Monitor Central Microsoft Internet Explorer File Edit View Favorites Tools Help Back x e Search Favorites O7 3 B Address L http localhost 3930 Login zl E Go SyAM Softwa
20. enabled servers that are being managed which are logged within the Baseboard Management Controller BMC can be viewed through the IPMI Event Log The IPMI event log allows administrators to retrieve and view all events occurring reported by a specific server To access the IPMI even log the system must be PMI enabled and running a valid Server Monitor Agent e Sy AM Server Monitor Central Microsoft Internet Explorer lol x File Edit View Favorites Tools Help Q Back O x 2 A seach 2r Favoites A O 4 B Address Lei http localhost 3930 Login DI Go SyAM Software EOE i Manod systems la Remote Management BENSLEYS 192 168 10 5 Server Monitor Server Monitor Central P Filter By 7 System State IPMI Event Log IPMI Over LAN Group by Operating System Sorting IPMI version 01 05 Number of entries in log 827 Time of last log entry Jul 17 2006 7 12 57 AM Time of last log clear Apr 14 2006 6 22 35 AM Free space remaining for log entries 48992 kb j Subgroup v Microsoft Windows XP Professional H X XYZ TRAINING 192 168 10 42 Microsoft R Windows R Server 2003 Enterprise Edition mil X BENSLEYS5 192 168 10 5 LAU EOE C EventID Range rel Event Log Filtering Options Timestamp May 3 2006 10 39 01 PM May 3 2006 10 39 18 PM May 3 2006 10 39 18 PM May 3 2006 10 39 19 PM May 3 2006 10 39 21 PM May 3 2006 10 39 25 PM May 3 2006 n
21. essor based server running Microsoft Windows 2003 Server Enterprise x64 Edition R2 e Intel Desktop Boards Executive Series motherboard based on the Intel Q965 Express Chipset with Intel AMT support running Microsoft Windows XP Professional SP2 e SyAM Software Server Monitor Central 3 2 to install on Dual Core Intel Xeon processor based server e SyAM Software Server Desktop Notebook Monitor Local 3 2 to install on Intel vPro technology based PCs supporting Intel AMT NOTE For more details see the Hardware Configuration and Recommendation section in this document Solution Deployment Guide SyAM Software Management Where to Get Manageability Solution Components Products SyAM software Microsoft Windows Server 2003 and Windows XP Pro software Symantec Norton Internet Security 2006 software Intel PRO1000 network driver Java Runtime Environment Link http www syamsoftware com http www microsoft com may be obtained from http www symantec com home_homeoffice products overview jsp pcid is amp pvid nis2006 http downloadfinder intel com scripts df external Detail_Desc aspx Dwnlidi D 6759 If you prepare to use the remote console feature you need to install the Java Runtime Environment JRE on the server For instructions on how to install the J RE go to the following link http www java com en download help 5000010400 xml I ntroduction Links Support information http www syamso
22. f inactivity 20 Adding a System to the Management Tree Systems must be added to the Management Tree before they can be managed centrally through the Sever Monitor Central software You can only add systems that are running SyAM Software Agent which is part of SyAM Server Desktop Notebook Monitor Local software package and may only add those systems up to the limit set by your license key The Server Monitor Central software also combines the SyAM Software agent so that system too can be managed NOTE Make sure the servers running the Server Monitor Central software are configured with a static IP The clients can be configured either for DHCP or with static IP addresses All systems need to be on the same network but can be on different subnets if the server running the Server Monitor Central has accessed to both subnets To add a system or discover systems to be added to the Server Monitor Central select Add Managed Systems from the drop down menu on the header bar 1 Enter the IP address in the From and To fields e To adda single system enter the same IP address in the From and To field e To add discover systems across a network address range enter the lower IP address in the From field and higher IP address in the To field 2 Enter the Location and Function that is to be applied to the discovered systems optional Click Apply 4 Once the discovery process has been completed the Status will show the amount of system
23. ftware com support Production information http www syamsoftware com products Intel hardware setup information link http support intel com support motherboards server lt product gt manual htm Symantec Norton Internet Security 2006 support information http www symantec com techsupp index html For Intel vPro technology based PC solution deployment guides and release notes please refer to http www intel com reseller vpro Getting Started Hardware Configuration and Recommendation The following hardware configuration is recommended to run the SyAM Software management software e At least one Dual Core Intel Xeon processor based server To use IPMI features you will need at least one more Dual Core Intel Xeon processor based server e At least one Intel vPro technology based client with Intel AMT2 support Server Configuration Below is a sample Dual Core Intel Xeon processor based server configuration See Intel s support website http support intel com for a list of tested parts to ensure compatibility Qty Item Manufacturer Model 1 Motherboard Intel Intel Server Board S5000VSA 1 Chassis 4 Power supply 550W E Processor Intel Dual Core Intel Xeon processor 3 2 GHZ EN BAM 2x512 MB 1 CD ROM Standard 1 Hard drive SATA HDD 160 GB Client Configuration Below is a sample Intel vPro technology based client configuration See Intel s support website for a list of tested parts to e
24. ge Click Apply to save all entered information E SyAM Server Monitor Central Microsoft Internet Explorer File Edit View Favorites Tools Help G Back x e Search sy Favorites lie Address Lei http localhost 3930 Login D Go Links 7 SyAM Software Server Monitor I add Managed Systems HEIE GE Remote Management XYZ TRAINING 192 168 10 42 Filter By F AMT Configuration J AMT Remote Control Group by Operating System v Sorting AMT Connection Information Misubgroup Hostname IP Address 192 168 10 42 v Microsoft Windows XP Professional admin E X X Z TRAINING 192 168 10 42 Password X YYZ TRAINING 192 168 10 42 r E y Microsoft R Wi Geer R Server 2003 i Enterprise Editio Er X BENSLEYS 192 168 10 5 f TTT ainra 28 By clicking Connect you can connect to the AMT Client out of band This screen will function even if the client is no longer in an Operating System Functional state Once connected the following features are available e Turn power on e Turn power off e Cycle power off and on e Reset You can also launch the Intel AMT console by clicking Launch AMT Console Once the AMT console comes up the following features are available e System Status e Hardware Information e Event Log e Remote Control e Network Settings e User Accounts e Update Firmware System Status The System Status page shows the status of the system being managed E h
25. hen click on this icon NOTE In order to use Shutdown Restart Remote Console options on a client system the Local System Management software must be running 3 SyAM Server Monitor Central Microsoft Internet Explorer File Edit View Favorites Tools Help Q Back O x a seach Favorites O7 3 B Address Lei http localhost 3930 Login gt gt SyAM Software Server Monitor Central Filter By Group by Operating System Sorting v Microsoft Windows XP Professional B amp B X X Z TRAINING 192 168 10 42 i bao Server Monitor SE res Add Managed systems I Koil Remote Management XYZ TRAINING 192 168 10 42 F System State Shutdown Restart Current system state Wake on LAN IP Address Subnet Mask MAC Address fo fe fa pa sl Remote Console Current State Stopped SEET 23 Solution Deployment Guide SyAM Software Management Remote Console Remote Console provides mechanisms to take control of a managed systems local screen mouse and keyboard through Server Monitor Central interface using a Web browser To launch remote console 1 Click Enable to start service on the remote managed system and enable the Launch Console 2 Click Launch Console to establish a remote console session Once the console has launched it will prompt you to enter a password for the remote system The default password is 1234 for Microsoft Windows systems and 12345678 for Linux syste
26. ms 3 After you entered the correct password the screen of the remote system should look like the screenshot below You can use the remote system as if you logged on it directly A http 192 168 10 14 5800 Remote Console 945gtplkr amt1 Microsoft Internet Explorer Now the window presents the managed system Once you have finished click on the Disconnect button to close the window 24 You can change the remote console password if you wish Here is how to do it Within the system you wish to change the password click Start gt All Programs gt SyAM gt Remote Console User Settings The window below will come up Enter a new password in the Password field and then click OK to save the change Remote Console User Settings Incoming Connections W Accept Socket Connections W Auto Password Display Number w Enable Java Viewer When Last Chent Disconnects e Do Nothing C Lock Workstation C Logoff Workstation BEE Connection Settings Disable Remote Keyboard amp Pointer Disable Local Keyboard amp Pointer Ww Remove Desktop Wallpaper Update Handling Foll Console Foll Full Screen w windows Only D Poll On Event i Foll Foreground Window Recenved Only Poll Window Under Cursor OK Apply 25 Solution Deployment Guide SyAM Software Management I PMI Event Log Server Monitor Local monitors the operation of the server However the physical events occurring on the IPMI
27. n 7 SAM Sever Monitor Lentral Microsoft Internet Lxplorer SyAM Software Server Monitor Semer Monito ental Remote Management XYZ TRAINING 192 168 10 42 Filter By ART Rimi Conirul Group hy Sorting AMT Remote Control Bisubgroup Current Power State TIGU working IC oft Sitcreaoft Wendows WP Professional E Sek TRAININGS 1497 16m 10 47 O Pier Op Noernal Boal X YYZ TRAINING 192 068 104 LS t 2 i Power Reset lt MicrosoftR Windores R Server 2003 Power Cydia Brzet Enterprise Edition Fa l BENSLEYS 1 106 L FE Launch SOL Session I Enable 10E Redirect Indicate Local Bootable Drives and or Images Floppy Device EDYOVO Device T Imaga CS yAMyaltyyantenhs amp Image Drive E Drive Select Bool Deyvece CWDD Devos a Floppy Devtrce Last updated via Establish AMT Connection fue Ad IE I3 0a 28 ADT 200E 36 Serial Over LAN SOL Serial Over LAN enables a user to remotely reboot a system and access its Bios This allows the user to remotely access the system to change any previous settings and to configure the system to their specifications In order to create an SOL session the user must first verify the current power status and then select a power function Next click the Launch SOL Session box and then click on the Send Command Button Note When creating an SOL session you are only able to boot the system normally You cannot spe
28. net Security 2006 Setup Preinstall Checkup Scanning for tems that may cause installation problems Norton Internet Security 2006 has completed scanning Click View Details to see the complete results of the scan Click Next to continue the installation Integrity Scanner Completed Antivirus Quick Scar Completed IDDIE UTC Cancel 4 In the Select the installation type panel select the type of installation you want and then select the folder where you want to install Norton Internet Security Click Next The Installation Progress panel tracks the progress of the installation This will take a few minutes Norton Internet Security 2006 Setup Select the installation type Install Norton Internet Secunty 2006 with or without Accounts and Parental Control Install Morton Internet Security 2006 without Accounts and Parental Control Select this option it you do not need to customize settings for different users 2 Install with Accounts and Parental Control Install Norton Internet Security 2006 with Accounts and Parental Control which let you customize protection settings and Internet access for different users Destination Folder C Program Files Norton Internet Security 43 Solution Deployment Guide SyAM Software Management 5 Click Finish to restart your computer Your computer is not protected until it restarts and you complete the configuration BEE Norton Internet Security 2006 Setup Norton Interne
29. ns e Power On e Power Off e Power Reset e Identify This varies by hardware platform e Event Log Z SyAM Server Monitor Central Microsoft Internet Explorer File Edit View Favorites Tools Help Q Back x e P Search se Favorites lie o Address SI http flocalhost 3930 Login SyAM Software Server Monitor LI Add Managed Systems SSC D ee EE Remote Management BENSLEYS 192 168 10 5 Filter By 7 System State A IPMI Over LAN Group by Operating System Sorting IPMI Over LAN Chassis Options Bi Subgroup IPMI Over LAN Status Not Connected Username SE Password SE v Microsoft Windows XP Professional POWETHESET y Microsoft R Windows R Server 2003 i Emy Enterprise Edition a 192 168 10 5 Last updated via Apply Tue Jul 18 10 09 11 PDT 2006 iere Ef tecal intranet 3 2 Solution Deployment Guide SyAM Software Management Intel AMT Systems that have Intel AMT hardware provide an additional tab called AMT under the Remote Management page When you click on the AMT tab two pages will display e AMT Configuration e AMT Remote Control AMT Configuration From the AMT Configuration page you must configure the Intel AMT connection information with the details for out of band access to the Intel AMT platform e P address This is the IP address you entered in section Configuring Intel AMT e Username Enter admin e Password Enter the password for the Intel AMT configuration pa
30. nsure compatibility Qty I tem Manufacturer Model 1 Motherboard Intel Intel Desktop Board DQ965GF 1 Chassis o e 1 Power supply 350W 1 CDU Intel Intel Core2 Duo processor 2 4 GHZ 2 BAM 2x512 MB 1 CD ROM Standard 1 Hard drive SATA HDD 120 GB Solution Deployment Guide SyAM Software Management Software Configuration and Recommendation SyAM software can be installed on both Microsoft Windows and Linux Below is a list of all the software the user needs to build this solution on Microsoft Windows Server Software Qty 1 1 I SV SyAM Softwa re Application Name Microsoft Microsoft Sun Client Software Qty 1 10 I SV SyAM Software Server Monitor Central Microsoft Windows Server 2003 Enterprise x64 Edition Microsoft Internet Explorer SyAM Software Microsoft Microsoft Java Runtime Environment Application Name SyAM Server Desktop Notebook Monitor Local Microsoft Windows XP Professional Microsoft Internet Explorer browser Version 3 2 R2 6 0 or higher 1 4 2 or higher Version 3 2 R2 6 0 or higher Installing Software To install the SyAM Management Software 3 2 you will need the following 1 SyAM Software 3 2 installation CD which includes the Central Management and Local Management products or you can download SyAM Server Monitor Central software package from the SyAM Software w
31. onfiguring Intel Active Management Technology Intel AMT NOTE Different platforms use different function keys to enter BIOS setup Try F2 first if it doesn t work try DEL To use the Intel AMT feature on Intel vPro technology based PCs you must configure Intel AMT in BIOS first Follow the steps below to configure Intel AMT in the BIOS oo e Boot the target system Press F2 to enter the BIOS setup Select Intel ME on the top menu bar press Enter You will be prompted to enter a password Enter admin at the first prompt and then press Enter 5 You will be prompted to enter a new password The new password must be strong Le it must include at least Eight 8 characters One upper case letter One lower case letter A number A special character non alpha numeric character Example Le amp No blanks or the characters lt or gt 6 Enter a new password press Enter The Verify password prompt will display Enter the new password again and press Enter 16 10 11 12 t3 14 15 16 dE 18 19 20 21 After you change the Management Engine password the following options will display on screen e Intel Management Engine Configuration e Intel Active Management Technology Configuration e Change Intel Management Engine Password e Save and Commit Settings Highlight the Intel Management Engine Configuration option and then press Enter to dis
32. play the page The Manageability Feature keep the default lt I ntel AMT gt option will show To return to the previous menu press ESC Highlight the Intel Active Management Technology Configuration option and then press Enter The following options will display under the Intel Active Management Technology Configuration screen e Computer Name iDBO e TCP IP Configuration e Provisioning Configuration e DER SOL Configuration Scroll down to highlight TCP IP Configuration Press Enter The following options will display under the TCP IP Configuration screen e DHCP Enabled e P Address e Subnet Mask Address e Gateway Address e Preferred DNS Address e Alternate DNS Address e Domain Name If DHCP Enabled checkbox is checked DHCP is enabled otherwise it is set to use the static IP address If DHCP is disabled configure the IP address and subnet mask address Enter the appropriate IP and subnet mask address If you enter a static IP address make sure the IP address is different from the operating system After you are done configuring TCP IP press ESC to return to the previous menu Highlight the Provisioning Configuration option and then press Enter The following options will display under the Provisioning Configuration screen e Provisioning Mode there are two options Use the Small Medium Business No TLS option Don t select the Enterprise TLS option e Compatibility Mode You can switch betwe
33. r Central Software on a Server Make note of the following information During the evaluation period the Central Management System can only manage three 3 desktops notebooks and two 2 servers A reboot is required after uninstalling and before reinstalling the software No reboot is required after installation Unformatted disks connected to a system will appear in red critical Formatting the drive or removing that drive from the listing of monitored devices will clear this condition The software will open up the required firewall ports on Microsoft Windows 2003 and XP Professional Installing SyAM Server Monitor Central on a Dual Core Intel Xeon processor based server is very similar to the Desktop Monitor Central installation on the Intel vPro technology based client Launch the installation program if Autorun does not work Select Server Monitor Central to install and follow the installation wizard instructions 13 Solution Deployment Guide SyAM Software Management Below is a screenshot showing the installation from the SyAM Software CD G Sy AM v3 00 CD Microsoft Internet Explorer Cul Wie rayvorll a OCH Hein Par E e u E SEN Lg Gack m A E x B a p Sear SyAM Software Cal System Management Software Server Monitor Local Desktop Monitor Local Notebook Monitor Local itral System Management Software Server Monitor Central Desktop Monitor Central Documentation Quick Start Guide Release
34. re Server Monitor EO add Managed Systems SSC Server Monitor Central Remote Management XYZ TRAINING 192 168 10 42 Filter By a F System State Group by Operating System v Sorting Shutdown Restart Current system state Normal v Microsoft Windows XP Professional ZB x AAR TRAINING 192 168 10 42 A Wake on LAN IP Address 192 168 10 42 Subnet Mask 255 255 255 0 MAC Address po fe Fe pa sis Remote Console Current State Stopped Date l Emen emee SAA 18 How to Use This Solution Sections below describe the usage of the Server Monitor and Desktop Notebook Monitor interfaces Logging In Logging into SyAM Server Desktop Notebook Monitor Local interface is very similar to logging into the Server Monitor Central interface For details see the information below about logging into the Server Desktop Notebook Monitor interface There are two ways to access the SyAM Software user interface 1 One way is to click Start gt All Programs gt Server Monitor Central on Microsoft Windows 2003 Server You are required to be present on the system running the Local or Central Software 2 The most common and effective way is to open a Web browser on any system that is on the same network as the server http server_IP_ Address or server_machinename 3930 Example http 192 168 10 10 3930 Example http bensley svr 4 3930 in this example bensley svr 4 is the server machine name
35. rsion V3 20 000 BL1515 3102 2270 Open L OS Service Pack Service Pack 2 Apply Power Management Board BIOS Manufacturer Intel Corporation Manufacturer Intel Corp Model DQI65GF Revision Default System BIOS Serial Number BQGF623001 47 Release Date 20060627000000 000000 000 SMBIOS Rev CO96510J 664 4048 2006 0627 1704 CPU Processor Model Genuine Intel R CPU 2 40GHz Clock Speed 2400 Mhz Manufacturer Genuinelntel Number of Logical CPUs 2 Total CPU Utilization 0 Memory Type Total In Use Available Utilization Physical Memory 997 MB 411 MB 586 MB 41 22 Virtual Memory 2047 MB 45 MB 2002 MB 22 Page File 2429 MB 350 MB 2079 MB 14 41 Memory Slots 4 Maximum Supported Memory 8192 MB BELG Location Label Form Speed Width Mhz J6H1 CHAN A DIMM 0 64 512 Synchronous 533 J6J1 CHAN B DIMM 0 64 512 Synchronous 533 EES x Pf ff RQ tocatintranet Remote Management This section describes how to use the Remote Management capabilities in the Server Monitor Central Server Monitor Central provides remote management functions for its management systems including Wake on LAN Shutdown Restart Remote Console and IPMI Log and IPMI over LAN for IPMI enabled systems Intel AMT for Intel AMT enabled systems To access Remote Management first click on the IP Address of the managed system Shown in the Management Tree t
36. s successfully added Ge Below is a screenshot of the Add Managed Systems window r Add Managed Systems Add Systems to be Managed You may add systems up to the maximums permitted by your license Select License Management for details on licensing IP Address Range From 492 168 10 71 To 497 1698 10 40 Enter the information to be used for grouping the managed systems within the tree EES Status 21 Solution Deployment Guide SyAM Software Management Server Monitor User I nterface System Details Tab 22 Z SyAM Server Monitor Central Microsoft Internet Explorer Jl x File Edit View Favorites Tools Help Q sek A 2 CD LP sah Favorites A SG Address ja http localhost 3930 Login x Go Links 7 SyAM Software Server Monitor CSI Add Managed Systems SSC Server Monitor Central System Details XYZ TRAINING 192 168 10 42 Filter By Group by system 7 Software Operating System Sorting System Details System Information Machine Name X Z TRAINING Asset Number User XYZ TRAININGtadministrator Asset Date Installed a Domain Workgroup WORKGROUP Asset Value td Manufacturer INTEL_ Owner Ir Machine Model DQSBSGF_ Location Ir v Microsoft Windows XP Professional a X XYZ TRAINING 192 168 10 42 EK Operating System Microsoft Windows XP Professional Function OS Version 5 1 2600 Agent Ve
37. soft Windows SMC DMC Below is an example of the Storage screen showing a floppy drive present and the CD ROM Device being identified as D If no floppy disk drive is present then you must select the bootable image Storage Details Logical Disks Mame Total Size Free Space tilization 0 MB 0 MB 48 63 GB 39 78 GB 0 MB 0 MB 0 MB 0 MB 39 Solution Deployment Guide SyAM Software Management System Alert Matrix NOT File Edit View Favorites Tools Help Z SyAM Server Monitor Central Microsoft Internet Explorer The System Alert Matrix provides a detailed color coded view of the status of all monitored components in a specific managed system To select individual instances click on the appropriate boxes for each instance To select the entire category click on the bolded header If you would like to receive email notifications enter the required information in the notification setting section and click Apply to save the changes Click Test Notification to send a test email and make sure your configuration is accurate Through the Server Desktop Notebook Local interface the System Alert Matrix is restricted to email configuration only OH Back gt x a Le WW Search JY Favorites 2 B Sa E la a 3 Server Monitor Central Filter B Done Address http 208 65 174 77 Login SyAM Software Server Monitor EC add Managed Systems IECH E Subgroup v IPMI Machine wl Ben Links
38. t Security 2006 has been successfully installed Morton Internet Security 2006 iz now installed on your computer IFyou are installing from a CD please click Finish and remove it from Pour computer to complete the installation O Restart Windows Later lt Back Cancel 44 Troubleshooting and Known Issues Central management licensing is not initialized This is due to the outdated versions of the BIOS and BMC firmware Updating to the latest BIOS and BMC firmware should fix this problem Why can t I see the AMT tab To be able to see the AMT tab you need SyAM Server Monitor Central 3 2 and SyAM Server Desktop Notebook Monitor Local 3 2 or above installed on an Intel Express Chipset based platform or Intel vPro technology based PC that has AMT Support Why can t see the I PMI tab IPMI is used to manage servers To be able to see the IPMI tab you need an PMI enabled system on the network Why is one of the managed systems in red This indicates hardware health issues such as a malfunctioning fan or failed hard disk 45 Solution Deployment Guide SyAM Software Management Support References Intel has thoroughly tested and verified the components in this solution deployment guide Please continue to use your existing Intel Support Services for information on Intel based hardware including Intel Processors Intel Desktop and Server Boards and associated drivers http www int
39. the loss of the fan causes the PC to fail Plus since you Know in advance exactly which part is in jeopardy you make only one trip to the customer site with the correct part in hand Solution Deployment Guide SyAM Software Management e Peace of mind With Intel vPro technology proactively monitoring their PCs and notifying them or you of potential problems your customers can focus on running their businesses serving their customers and using their PCs to maximize competitive advantage rather than worrying about their network e Protection from Internet dangers Your customers will have the assurance that their computers are running the latest virus protection and operating system updates giving them the assurance that their business critical systems have up to the minute protection e Cost effective technology management costs Having you manage their servers desktops and notebooks for them gives your customers a cost effective alternative to hiring expensive hardware and software experts Having the ability to diagnose and even repair many problems remotely your customers pay for fewer service calls Solution Architecture SyAM software can be used for managing the following systems e Dual Core Intel Xeon processor based servers e Intel vPro technology based platforms with Intel AMT support e Laptops with Intel Centrino Duo mobile technology Administrators can manage the above systems using the SyAM Central Management
40. the screen menu e Double click the downloaded SyAM executable If the Autorun doesn t launch the installation program browse to the CD and double click mdex en html to launch the installation program Click on the appropriate language option at the bottom of the menu to change the language the menu is displayed in 11 Solution Deployment Guide SyAM Software Management Below is a screenshot showing the installation from the SyAM Software CD E Sy4M v3 00 CD Microsoft Internet Explorer File Edit View Favorites Tools Help Gp Back EN x a ke A Search gt Favorites 4 oir Address D index_en html Ga SyAM Software Management Software Server Monitor Local Desktop Monitor Local Notebook Monitor Local Management Software server Monitor Central Desktop Monitor Central Documentation Quick Start Guide Release Notes User Manual Local Management User Manual Central Management Contact Details SyAM Software Inc Server Monitor Central This version of the software provides a central management interface to all Server Desktop and Notebook systems running the management agent including the system that the central management software is installed on Windows x86 x64 To install the Windows version of the software click on install to start the InstallShield wizard then follow the Quick Start Guide for Windows Compatibility Windows 2000 Pro 2000 Server 2003 Server
41. ttp 192 166 10 42 16992 Intel Active Management Technology Microsoft Internet Explorer Intel Active Management Technology Computer D System Status System Status Hardware Information SEN Power On Processor Memory TDIP address 192 168 1042 Disk dcO66732 8218 dal 1 aa58 000che0e03450 Event Loy 2 System ID Remote Control Date 7H 82006 Hetwork Settings E Time 12 59 pm User Accounts Update Firmware Fefresh Copyright amp 2005 2006 Intel Corp Intel Active Management Technology firmware version 2 0 0 build 1097 29 Solution Deployment Guide SyAM Software Management Hardware Information The Hardware Information page shows e System Information e Processor Information e Memory Information e Disk Information Click on the corresponding links to see detailed information E http 192 168 10 42 16992 Intel Active Management Technology Microsoft Internet Explorer Intel Active Management Technology Computer PU System Status System Information Hardware Information System Platform Processor Memory Disk Event Log Remote Control Network Settings User Accounts Update Firmware Baseboard 30 Event Log The Event Log page displays information of all events it logs from BIOS E http 192 168 10 42 16992 Intel Active Management Technology Microsoft Internet Explorer Intel Active Management Technology Computer DBO System Status Event Log Hardware
42. ture 6 Common Notations and WGI ENER 7 Components to Build SyAM Software Manageability Solution ccc cece eeee seen eee e ees 7 Where to Get Manageability Solution Components cccceee esse cece eee eeeeeeeeeeeeeeeeeegs 8 AERO CIUICU Cli II EE 8 East Started EN O Hardware Configuration and Recommendation ccccccees ence cece ee eeeeeeeneeeeeeeeeeanenaaes 9 Ser Ver COMMMOUFAUON wecmnccseraneteny EE 9 CHEE CONTOU OO eera E EA R E AE E E E EEEN 9 Software Configuration and Recommendation sssessrereerererrerererrerrrrrrererrrrerrrrrree 10 EEN ON ee 10 Client Software en Neis A eege ag Ebbe dree Aren de Aen Beien eege een K rt dee A Sie Alen Ae 10 Installing SOMWA rE EN Install SyAM Software Server Desktop Notebook Monitor Local Software on Clients 11 Install SyAM Server Monitor Central Software on a Server sssssesssseserererrrnrsrsrrrrrrers 13 su uccessiul Installation Bi le ler Lg e EE 15 SOIN T ebe EE EE E 15 CNG EEN 15 Beat Le ICH d Un ER CONnTIGUrING the TP BOOM EE 16 Configuring Intel Active Management Technology Intel AMT eee e ee es 16 How to USE This Solution TNS ko Beietellstef La 19 Adding a System to the Management Tree 21 Server Monitor User Interface 22 System VE al bo 0 nn eee ee er re ee EE 22 Remote Management EE 23 R MOLE COMS Eet EE 24 PRI EV ME e e ME 26 EE EV AERO Valere deeg 26 IPM ON T AN E 27 ELAM EE 28 ANU COMMOGF O EE 28 KEE AR RE
43. u can check if the SyAM Software has been successfully installed on the client by doing the following 1 You should see C SyAM directory if you have not changed the destination folder ER during installation Click on Start gt All Programs and you should see the SyAM program group and be able to launch SyAM Desktop Monitor Console This will only appear if you chose to install Local if you installed Agent there is no console and it must be managed via the Server Monitor Central Right click on the My Computer icon on the desktop select Manage gt Services and Applications gt Services Confirm that the following services are running on Microsoft Windows XP Pro e Server Desktop Notebook Monitor Agent e Server Desktop Notebook Monitor Web Server 15 Solution Deployment Guide SyAM Software Management Configuration Before you can manage a client system there are some configurations you need to do Follow each sections listed below in order to configure your client system Configuring the IP Address Before you can add a managed system to the Central Management Tree you should configure your server running the Server Monitor Central software with a static IP Address Consult your operating system s user manual for information about setting up static IP on that system NOTE You only need to set up a static IP on the server running the Server Monitor Central software clients can be DHCP or Static IP Addresses C
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