User Manual - Alarm Repair
Contents
1. musl IHN User M PT S wg RISC Creating Security Solutions g Y With Cave SUTTIT e Sivi 2 gn s j KA V 4 fi riscogroup com RISCE Creating Security Solutions 9 Y Witk Care RISC ore Agility User Manual Important Notice This guide is delivered subject to the following conditions and restrictions This guide contains proprietary information belonging to RISCO Group Such information is supplied solely for the purpose of assisting explicitly and properly authorized users of the system No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic or mechanical without the express prior written permission of RISCO Group The information contained herein is for the purpose of illustration and reference only Information in this document is subject to change without notice Corporate and individual names and data used in examples herein belong to their respective owners CEL All rights reserved O 2009 RISCO Group February 2009 Page 2 RISC Agility User Manual Grane Sacar Eege Table of Contents Chapter 1 ETE ONG ON EE 5 Bea 5 12 AOMY Eer ler E 6 1 3 User Operating leegen 7 1 4 Status gle ets le 8 RM MOOCA S es ceca casars aaansercerneantey ie asceetyineaed S asseencaseamencastenanaaasenens 8 Status Button Se2. and press followed by press the code or the GE tag Panic alarm d Service call Press both keys JL simultaneously 4 RISC Creating Security Solutions peg Cerr Operation Quick Operation High Security Mode Fire Alarm EN a Press OO simultaneously for 2 seconds Emergency Medical O a Press OO simultaneously for 2 seconds Alarm fa System Chime On Off Main unit Speaker Volume Agility User Manual Press the button for 2 seconds Press the button for 2 seconds Select the volume level O No sound 4 Full volume Press to save your selection Set k d LCD Sg Press Oro 2 seconds Use the keys to adjust the keypad s display contrast 42 and press Output control Press button A K 2 Press button G for 2 Nf for 2 seconds seconds followed by code or proximity tag View Last Alarm Press button for two seconds View system Status Only LCD display Short press on 7 Short press on LCD l display sl followed by code or 42 proximity tag E LCD Long press on LCD display voice Long press on display voice proximity tag Macro Activation Press for seconds aain one Page 35 followed by code or R SCO Agility User Manual Creating Security Soluttops HAT ore Operation Quick Operation High Security Mode Changing Keypad 9 L Press simultaneously for 2 seconds Select the language anguage and
3. 3 The following question will appear Omit Faults Are you sure NZ lt a ei Using the Lal key change to Y and press to confirm 4 Press to return to main display and perform the setting operation again Page 13 RISC Creating Security Solutions OK ore Agility User Manual 2 2 Unsetting your system Unsetting your system causes the detectors not to trigger an alarm when violated When you enter the premises the Entry Delay begins to count down You must unset the system within the Entry Delay time to prevent the system from triggering an alarm The unsetting operation will be followed by a local message announcement if defined Note If an alarm occurred in the system it is recommended to leave the premises Only after police investigation should you consider that the burglar is no longer on your premises and you can re enter In special cases if programmed by your engineer setting the system after an alarm might require a technician code For more information refer to your engineer Your Agility offers the following kinds of unsetting System unsetting Unsetting deactivates the partitions assigned to the specified user code To unset using Procedure for Unsetting Quick mode Eu All partitions assigned to the button will be unset High security mode gt Code Press followed by code or proximity tag Press the i button All partitions assigned to the button will be unset v Send SMS
4. character Delete numbers from the cursor position simultaneously 2 8 When done with your complete entry press to store it Page 27 RISC ort Agility User Manual 4 4 Scheduler The Agility enables you to automate some system operations This is performed by defining weekly programs by your engineer Each program can be defined with up to two time intervals per day during which the system automatically performs one of the following functions Automatic Setting Unsetting An setting program automatically sets and unsets the system during your required time intervals Automatic PO Activation A PO home appliance activation program automatically activates and deactivates POs during your required intervals In addition each program can be defined to be activated in a different manner during vacation Once your engineer defines a schedule program it will be activated You have the option to deactivate a program according to your needs To disable a weekly program 1 Press Enter your user code N 4 Press s to enter the Scheduler menu 5 Select the Scheduling program index number Use the key to activate d j deactivate and press Page 28 RISC Creating Security Solutions peg il Agility User Manual DEE 4 5 Complete Menu of User Functions The Agility comes with a variety of selectable user functions that become available when you enter the User F
5. Event Message configuration software configuration software Agility User Manual Found Zone xx Wireless zone found zone no XX Gas natural gas alert from zone XX defined as a gas detector Gas natural gas alert restored from zone XX defined as a gas detector GSM IP Fault IP address is incorrect GSM IP OK IP connection OK GSM Mdl comm OK Communication between the GSM GPRS Module and the Agility is OK F Fire fault Zn xx Fault in fire zone no XX F F F GSM Module comm Internal GSM GPRS BUS module fault GSM NET avail SM network is not available GSM NET avail OK GSM Network is available H Temp rst Zn xx High temperature alert restored from zone XX defined as a temperature detector High Temp Zn xx High temperature alert from zone XX defined as a G l GSM NET qual OK GSM Network quality is acceptable P temperature detector I O AC Fault AC power fault on I O module Page 40 RISC Creating Security Solutions Agility User Manual RA Core I O Jamming WO Jamming Rstr I O Lost I O Tamper I O Tamper Rstr I O Lost Restore The Agility received a signal from I O module after it has been regarded as lost IPG ARC OK IPC Network err L Temp rst Zn xx Low temperature alert restored from zone XX defined as a temperature detector Line fault If the phone line is cut or the DC level is under 1V Phone line fault restore Wireless zone lost zone no XX Page 41 RISC Creating Se
6. and date This definition is required for setting the scheduler programming in the system Scheduler Enables you to activate or deactivate preprogrammed schedules that were defined by your engineer Up to 8 weekly programs can be defined in the system during which the system automatically sets unsets or activates programming outputs Event Log To view a list of system events that have occurred Service Information Allows the display of any previously entered service information Name and phone Page 31 Grand Master User RISC Creating Security Solutions SS r Engineer RISC Creating Security Salutions Re ore Agility User Manual Chapter 5 System Specifications The following technical specifications are applicable for the Agility Electrical Characteristics System Power Units Consumptions Backup Battery Battery Dimensions HxWxD Internal Sounder intensity Operating Temperature Storage temperature Physical Characteristics Dimension HxWxD Weight Without battery Wireless Characteristics RF immunity Frequency 230VAC 15 10 50Hz 50mA Optional 9VAC 9VA 50 60Hz Main board Typical 130mA GSM Stand by 35mA Communication 300mA Modem Stand by 20mA Communication 60mA IP Card 90mA Max Sealed Lead Acid Battery 6V 3 3Ah 67mm x 134mm x 34mm 90 dBA 1m 10 C to 40 C 14 F to 104 F 20 C to 60 C 4 F to 140 F 268 5 mm x 219 5 mm x 64 mm 10 57 x
7. 8 64 x 2 52 inch 1 31Kg Full configuration According to EN 50130 4 868 65 MHz or 433 92 MHz Page 32 Agility User Manual RISC Creating Security Solutions Kl Ze Chapter 6 EN 50131 Compliance Compliance Statement Hereby RISCO Group declares that the Agility series of central units and accessories are designed to comply with T oa e EN50131 1 EN50131 3 Grade 2 EN50130 5 Environmental class II EN50131 6 Type A UK PD 6662 2004 ACPO DD243 2004 Police Possible logical keys calculations Logical codes are codes typed in the wireless keypad to allow level 2 users and level 3 engineer access All code lengths are 4 digits xxxx 0 9 can be used for each digit There are no disallowed codes all codes from 0000 to 9999 are acceptable Invalid codes cannot be created since after 4 digits have been typed Enter is automatic Codes rejection occurs only when trying to create a code that does not exist Possible physical keys calculations e Physical keys are implemented in the Wireless Remote Controls It is assumed only a user can have remote controls so having a physical key is considered as access level 2 Each remote control has an identification code of 24 bit so the number of options is 2 24 For a remote control to operate with the Agility a write process must be made after which the keypad is registered with the panel A valid remote co
8. Chapter 4 User Functions and Settings The functions and settings explained in this chapter can only be performed via your keypad and the Configuration Software This chapter refers to these functions and settings as performed via the keypad Refer to the Configuration Software manual for more information regarding how these functions and settings are performed via the Configuration Software When using the keypad during the programming mode use the following table to be familiar with the functionality of the keys Function Sequence bk Exits from the current menu Terminates commands and confirms data to be stored Used to browse through the menu Scrolls up a list or moves the cursor oe a Numerical keys are used to input the numeric codes that may be reguired FN for setting unsetting or used to activate specific functions OOO OOO 0 4 1 User Codes To perform many of the Agility functions a security code often called a user code must be used Each individual using the system is assigned a user code which in turn is linked to an Authority Level Those with a higher authority have access to a greater number of system functions while those with a lower authority are more restricted in what they may do There are four different authority levels available for users of the Agility Notes To define the authority levels refer to your engineer Agility can support up to 32 different user codes User codes may h
9. Code U example 1234U Partition unsetting Partition unsetting enables you to unset individual partitions within an set system To unset using Procedure for Partition Unsetting Quick mode Ga D CJ Lei High security mode CJ gt L gt Code Page 14 Agility User Manual RISC Creating Security Solutions peg Cer To unset using Procedure for Partition Unsetting 000 2 Send SMS Code U Partition 1 2 or 3 Example 1234U1 Fore more i information refer to page 21 gt code or proximity tag Press the button All partitions assigned to the button will be unset Duress unsetting If you are ever coerced into unsetting your system you can comply with the intruder s wishes while sending a silent duress alarm to the Central Station To do so you must use a special duress code which when used will unset the system in the regular manner while simultaneously transmitting the duress alarm Confer with your engineer which of the user s codes is defined as a duress code Note Under no circumstances must the duress code be used haphazardly or without reason Central Stations along with Police Departments treat duress codes very seriously and take immediate action Unsetting after an alarm When silencing an alarm the system goes into an unset state After the system is unset the sounders will sound 4 sounder chirps indicated that an alarm occurred in the system If an Entry d
10. Functions and Settings ccccccssssseeeeeeeeesssneeeeeeeeeeensneeeesseees 23 ch Ib gt EE ee 23 ZLE OMIM dE 25 RISC Agility User Manual Creare Sacarity ena 4 3 Defining Follow Me Destinations eee eeeeeeeaeeeeeesaaaeeeeesaaeeeeesaeeneeeeaaes 26 TE EE 28 4 5 Complete Menu of User Functions 1B1111 111 Reeeeeee ee ee ee ee ee ere reke ee ee e ee ake eeeeeeeeee aaa ee ee ee ete 29 Chapter 5 System Specifications cccssccseeeeeeecsssseeeeeeseeeessneeeeeseeenssneeeesseees 32 Chapter 6 EN 50131 Comp liance ccsssceeeeeeesecsnnneeeeseceesseeeeeseeeeesnneeeeseeees 33 Appendix A Keypad User Operations cccccccesssseeesceesseesseenseeeeeenseeeseeeenneesens 34 GommomODEnaN OM EE 34 Advanced OCT AUC NS 23a eteccaaganeetadussecsantesestacaseecesqasastanecuecsseqensataqustensoeanetadesnedsactunentecseet dana 34 LEDS ale lee ere ee eee cer eer a meee ee ee es ee er ee ee ee ee 36 Appendix B Remote Control User Operations ccccccceseeeseeseeeeeeeeeeeeeneeeeeseens 37 Common ele 37 Advanced Operations etcetera cece acini seve cig dsee bec Pease nce Sctne clnde en tisees etait ealct 37 Slatus LED B zzer IAICaNONS sasssa n a 38 Changing Remote Control PIN Code ccsssssssseeeeeeeeeeeeeeeeeaeeesseseeeeeeeeseeeeeeaaaaasaseeseseeees 38 Appendix C Event Log MeSSages sccccssssseecesssseeseseessessensseseesenssessenensseseees 39 Page 4 RISC Creating Security Solu
11. and unsetting the system and more Configuration Software RISCO Group s Configuration Software enables the engineer to program the system and operate the system locally or remotely Web Browser Using the web you can perform a variety of operations on your system such as setting unsetting output activation receive status information and viewing event logs Page 7 RISC Creating Security Salutions ee ore Agility User Manual 1 4 Status Indications LED Indicators The LED indicators provide typical system indications as discussed below Some indicators have additional functions which are explained later on Power LED The Power LED indicates system operation Condition Description On Power OK Rapid flash Indicates AC fault Slow flash Indicates low battery fault Set Alarm LED Red Condition Description On System set Rapid flash Alarm Slow flash System in Exit delay Part Set LED D Condition Description On System set at PART SET Off System unset Ready LED V Green Condition Description On System ready Off Open zones Slow Flash System is ready to be set while a specially designated entry exit door remains open Fault LED ZA Condition Description Rapid Flash Fault Off No fault Note When all LEDs flash one after another in sequence the system is in Installation mode Page 8 Agility User Manual R i SCO DEE Status Button Service Call Listen amp Talk The button on th
12. codes until you have completed your list Deleting User Codes At times you may want to completely delete a user code Note that it is impossible to delete the Master Code although it can be changed The system must be unset in order to delete user codes To set change a user code 1 Follow steps 1 3 of the previous procedure See Setting Changing User Codes 42 2 Scroll the menu to the option Delete By User Press D 3 Using the arrows scroll to select the User Index number which you want to 7 delete and press 4 The display will show Delete User Are you sure Use the key to select 42 Y and press If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded 5 Repeat the above steps for deleting additional codes Page 24 RISC Creating Security Solutions SEA ere Agility User Manual 4 2 Proximity Tags The bi directional keypad enables you to replace the use of a code with a proximity tag to set and unset the security system or to activate and deactivate home appliances and utilities such as heating and lights Proximity tag programming is performed from the User Functions menu When programming a proximity tag the following three options are available Adding anew tag Deleting a tag by the user serial number oa Deleting a tag by the user tag Adding a Proximity Tag The Grand Master can assign a tag to any user in the system Each proximity tag can be assig
13. control the bi directional keypad and 4 button key fob refer to the instructions supplied with each product A Press both keys simultaneously _ 6 panic alarm f R Press the panic button Page 17 RISC Creating Security Solutions ie ore Agility User Manual Chapter 3 Remote System Operation 3 1 Remote Phone Operation The Agility enables you to operate the system from a remote touch tone phone by initiating a telephone call to or from the system and interacting with voice menus that guide you through your required remote operation Remotely Accessing the System Remotely accessing the system involves initiating a call to the system and entering your remote access code and the user code you usually enter in the system keypad To remotely access the system 1 From a remote touch tone telephone dial the number of the premises where Agility is installed 2 If your system is connected to a land telephone line and an answering machine is in use at the premises let the line ring once then hang up and call again If an answering machine is not in use at the premises wait until the system picks up After the system picks up a short tone is heard Note When the system picks up all phones on the same line are effectively disconnected and cannot be used 3 Enter your 2 digit remote access code within 10 seconds Default code 00 The following message is announced Hello Please Enter Your User Cod
14. 72 3 Unset s i 2 2 J gi ae EA EJ E code Page 37 RISC Creating Security Solutjons Agility User Manual are Status LED Buzzer Indications After each transmission indicated by a flashing Green LED from the remote control the Agility sends a status response indicated by the remote control s LEDs and Buzzer LED Indications Operation 1st LED 2nd LED Send command ae Status Full Setting Green Red sd Part Set Flash Red LED If the 1st LED changes to orange it indicates a low battery condition Buzzer Indications Sound Status Changing Remote Control PIN Code Each remote control can be defined by your installer to be activated with a unique PIN code To change the remote control PIN code Note To change the PIN code it is mandatory to perform the following procedure in close proximity to the control panel ay 1 Press the E simultaneously for 2 seconds Enter the remote control current 4 digit PIN code di Press followed by a new 4 digit code 4 Press The panel will send a confirmation message The remote control will sound a long beep and the Green LED will turn on If no confirmation sound is heard the old PIN code will remain Repeat the procedure again to replace to a new code Page 38 RISC Creating Security Solutions Agility User Manual WEEN Core Appendix C Event Log Messages Page 39 RISC Creating Security Soluthoms kt Gr brr
15. Creating Security Saluthons kt Gr ore Agility User Manual Acknowledge Menu After the Event Announcement message is made the following list of options is announced Operation Digit Acknowledge Message Press 1 Acknowledging an event means that you have received a message from the security alarm system about a relevant event in the system and want to confirm this After you acknowledge an event the system calls the next FM number Acknowledge and stop all dialing Press 2 This option acknowledges the event and stops the system from calling followed by the next FM numbers to report the event the code Acknowledge and access the Operations menu Press 3 The Operations menu lists the available options for remotely operating followed by your system the code Listen In and Talk Press 6 This option enables you to perform bi directional communication followed by the code Repeat the event message Press Repeat the Acknowledge menu Press Note If an invalid code is entered 3 consecutive times the system hangs up and this FM number is locked for 15 minutes and no calls are initiated to the FM number If a valid user code is not entered within 10 seconds the system hangs up Bi directional Communication The Listen In and Talk options enable you to remotely and silently listen in to your premises in order to verify the cause of an event occurrence through the microphone or remotely talk to your premises via the Agility loudspe
16. ach command that is sent to it Depending on your purchase you can operate your system via the following 2 Way 8 Button Remote Control Using the bi directional 8 button remote control you can set unset send a panic alarm activate outputs and more Being bi directional the remote control receives a reply status indication via its 3 colored LEDs and internal buzzer sounder from the panel for each command that it has sent to the panel For higher security commands can be defined to be activated with a 4 digit PIN code Agility 2 Way Wireless Keypad Using the bi directional wireless keypad you can program and operate your system according to your needs Being bi directional the keypad receives a reply status indication from the panel for each command that it has sent to the panel To use functions of the keypad you can use a code or a proximity tag 4 Button Key fob Using the 4 button key fob you can set unset send a panic alarm and activate outputs Remote Phone Operation Using any remote touch tone phone you can perform remote operations such as setting unsetting listening in and talking to the premises and more The system can also provide audible information such as event occurrences and the status of your system SMS y If your system is equipped with a GSM GPRS module it can provide N information about the system such as event occurrences by SMS You can also operate the system using SMS commands for setting
17. aker for example to guide someone in distress To listen in or talk 1 From the Operations Acknowledge menu press 6 The following messages are announced To Listen In press 1 To Talk press 2 To Listen and Talk Open channel press 3 To return to the previous menu Press Select the desired option Press to end listening in and talking communication and return to the Operations menu Page 20 RISC Creating Security Solutions peg Cer Agility User Manual Bi directional Audio Options after an Alarm In the event of Burglary Fire and Medical alarms the Agility is able to report these events and then stay on the line This allows the monitoring service to perform Voice Alarm verification verify the alarm or Verification in order to verify a cause of event or guide someone in distress Service call The Service Call feature enables you to call the ARC by pressing a key To establish the service call press the button on the main unit or press simultaneously the buttons on the bi directional keypad Note The Service call should be defined by your engineer 3 2 SMS Operation SMS Remote Control The Agility enables you to perform remote control operations using simple SMS commands The following section describes the SMS commands and the response of the system to these commands Note This application is available only if a GSM GPRS module is installed in your system Operation SMS Message Struc
18. arm restore in zone no XX RF Jamming Wireless receiver jamming Sndr y Lost Rst The Agility received a signal from sounder Y after it has been regarded as lost Soak fail Z xx Zone XX has failed in the soak test PTM Send Data oad new parameters into the Agility from PTM accessory Sounder y Lost Sounder Y is regarded as lost following supervision test Zone no XX is omitted Page 42 RISC Creating Security Solutions Agility User Manual RA Core EEN Zone no XX is reinstated from omit User login C xx User XX has entered into programming mode User 99 represents remote programming from the configuration software Flood alarm from zone no XX Water rstr Zn xx Flood alarm restore on zone no XX Zone self test failed zone no XX Zone self test OK zone no XX Page 43 RISCO Group Limited Warranty RISCO Group and its subsidiaries and affiliates Seller warrants its products to be free from defects in materials and workmanship under normal use for 24 months from the date of production Because Seller does not install or connect the product and because the product may be used in conjunction with products not manufactured by the Seller Seller cannot guarantee the performance of the security system which uses this product Seller s obligation and liability under this warranty is expressly limited to repairing and replacing at Seller s option within a reasonable time after the date of delivery any product not meet
19. ave variable lengths up to 6 digits Your Agility was given a Grand Master Code of 1 2 3 4 during manufacturing Unless your alarm company has already changed it to suit your preference it s best to modify this code to one that is unique and personalized as herein described Page 23 RISC Creating Security Solutions ie ore Agility User Manual Setting Changing User Codes The user assigned the Grand Master authority level can change all user codes but cannot view the digits in the user code fields Users with other authority levels can only change their own codes The system must be unset in order to set or change user codes To set change a user code 1 Press Enter your code Using the arrow keys scroll to the option Codes Tags from the User Functions 2 menu and press Note If you enter a wrong user code the keypad produces 3 short beeps and the Wrong Code Please Try Again message will be heard Press OO quickly and re enter the above sequence correctly 4 You will see the option New Change Press J 5 Using the arrows scroll to select the User Index number to which you want to assign a user code and press Y Note In the Agility system the User Index number is from 00 to 32 where 00 belongs to the Grand Master 6 Enter the new code and then re enter the code If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded 7 Repeat the above steps for additional
20. curity Soluthoms kt Gr brr Event Message Low Bat rs Z xx Low battery fault restored from wireless zone no XX Low bat Zn xx Low battery fault from wireless zone no XX Agility User Manual Low bat KF yy Low battery fault from wireless remote control XX Low Temp Zn xx Low temperature alert from zone XX defined as a temperature detector Main AC lost Loss of AC power from the main panel AC power restore on main panel Main battery rst Low battery fault restore from the main panel Main low battery Low battery fault from the main panel No Com IP card Communication failure between the Agility and IP card No comm I O Mdl Communication failure between the Agility and I O module No comm Soundr y Communication failure between the Agility and sounder Y No comm GSM No communication between the GSM GPRS Module and the Agility Omit Box Bell ox Bell tamper is omitted Omit Fault C xx ystem faults were omitted by user XX P Set P y C zz artition Y part set by user ZZ Panic Keypad y anic alarm from wireless keypad Y Panic KF yy Panic alarm from remote control YY B S D P Set P y KF zz Partition Y part set by remote control ZZ D L Radio l bat S y Radio low battery fault from sounder Y Radio l bat rS y Radio low battery restore from sounder Y T Remote F Set P y he system has been set from the configuration software configuration software software Remote Unset P x Partition Y unset from the configuration software Al
21. e Followed By Enter your user code followed by Default code 1234 4 After your code is accepted a system status message is announced followed by the Operations menu You can now perform the required remote operations Voice Operations Menu The Voice Operations menu announces options and instructions on how to use the system functions The options in the Operations menu vary according to system status and your access rights Following is a list of the remote operations options Operation Quick Key Combination Setting all partitions Press 1 1 Setting a selected partition Press 1 9 followed by the partition number Unsetting all partitions Press 2 2 Unsetting a selected partition Press 2 9 followed by the partition number Page 18 RISC Agility User Manual gegen LG Operation Quick Key Combination Changing Zone Omit status Press 3 followed by the zone number and then 9 Operating Programming Press 4 followed by the output number Outputs Changing Follow Me FM Press 5 followed by the FM number and 2 numbers Enter the new phone number and press 1 Listen in to the premises Press 6 1 Talking to the premises Press 6 2 Listen and Talk to the premises Press 6 3 Recording an opening message Press 7 1 Recording messages that are not Press 7 2 included in the message bank 5 messages Exiting the System Press 0 To return to the previous menu Press To repeat the men
22. e main unit can be defined as a system status indicator or as a S O S button Once pressed a service call will be established to the ARC which then enables 2 way communication with the premises Voice Messaging Three types of spoken messages are heard when using the Agility locally in the premises or remotely to your mobile Event messages Upon selected event occurrence the Agility initiates a call to a remote Follow Me FM telephone number informing you of a security situation by playing a pre recorded Event announcement message Status messages Upon remote access of the system by initiating a call from a remote telephone or receiving a call from the system the Agility announces the current system status by playing a pre recorded Status message ei Local Announcement messages Upon event occurrence or user s keypad operations the Agility can announce various local messages to residents SMS Messaging Using the GSM GPRS Module the system can send predefined SMS event messages to a remote Follow Me FM telephone number informing you of the status of the security system and certain events that occurred in the system For example Security System 30 11 2005 10 10 Intruder alarm Partition 1 Entrance Email Messaging Using the Agility IP Module the system can send event messages by Email to predefined e mail addresses informing you of the status of the security system and certain events that occurred in
23. ing the code supplied by the engineer at this location will restore the system to the Normal Operation mode Advanced Prepaid SIM gt Check Credit d Use this function to receive information by SMS or Voice of the credit level in your prepaid SIM card For more information refer to your engineer Advanced gt Prepaid SIM gt Reset SIM d After charging a prepaid SIM card the user has to reset the SIM Expire Time manually The time duration for expiration is defined by your engineer Advanced Restore Alarm The user must approve an alarm that occurred in the system After unsetting an alarm an Alarm Memory Display will appear on the screen Restore Fault If defined by your engineer use this V V option to reset a fault condition after it has been corrected Sounder TMP Mute Used to silence an alarm d V initiated by a tamper from a sounder for 20 minutes Use this option when replacing the sounder battery View IP Address Use this option to view the IP V address of the Agility Follow Me Define Used to define Follow Me destinations V s d phone number or Email address according to its type Voice message SMS or E mail Test FM Used to test Follow Me reporting d V Page 30 Agility User Manual Operation Activities Codes Tags Use this menu to set tags and user codes in the system For detailed information refer to Chapter 4 page 23 Clock Time amp Date Allows the setting of the system time
24. ing the specifications Seller makes no other warranty expressed or implied and makes no warranty of merchantability or of fitness for any particular purpose In no case shall seller be liable for any consequential or incidental damages for breach of this or any other warranty expressed or implied or upon any other basis of liability whatsoever Seller s obligation under this warranty shall not include any transportation charges or costs of installation or any liability for direct indirect or consequential damages or delay Seller does not represent that its product may not be compromised or circumvented that the product will prevent any personal injury or property loss by burglary robbery fire or otherwise or that the product will in all cases provide adequate warning or protection Buyer understands that a properly installed and maintained alarm may only reduce the risk of burglary robbery or fire without warning but is not insurance or a guaranty that such event will not occur or that there will be no personal injury or property loss as a result thereof Consequently seller shall have no liability for any personal injury property damage or loss based on a claim that the product fails to give warning However if seller is held liable whether directly or indirectly for any loss or damage arising under this limited warranty or otherwise regardless of cause or origin seller s maximum liability shall not exceed the purchase price of the prod
25. key to select Y and press If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded To delete by tag 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes 2 Scroll the menu to the option Delete by tag Press 3 Within 10 seconds approach the proximity tag at a distance of 1 to 2 cm from the keypad s keys A confirmation message will be displayed 4 3 Defining Follow Me Destinations In the case of an alarm or event the system can initiate a phone call to a designated telephone send a SMS or send an E mail and employ unique tones or messages to express the active event To enter edit a Follow Me number Press Enter your user code Scroll the menu using the arrow keys to the option Follow Me and press Select the Follow Me index number you want to edit and press Z GA Press to enter the Define menu Enter the phone number including the area code if required or an e mail SE e JE a address as reguested on the screen and press Up to 32 digits can be included in the phone number Page 26 Agility User Manual R i SCO DEE 7 If required include the special functions described below to achieve the related effect You can press gel Al or 8 keys to toggle to the reguired character Function Results Stop dialing and wait for a new dial tone W Wait a fixed period before continuing j Send the DTMF character L Send the DTMF
26. ned to only one user To add a proximity tag 1 Press O Enter your user code Using the arrow keys scroll to the option Codes Tags from the User Functions O menu and press 4 Scroll to Proximity Tags and press Z 2 5 Select the option New Change Press 6 Using the arrows scroll to select the User Index number to which you want to assign a tag 7 Within 10 seconds hold the proximity tag at a distance of 1 to 2 cm from the keypad s keys The keypad automatically reads the proximity tag and saves it into the system s memory Once the proximity tag has been successfully recorded a long confirmation beep sounds and a confirmation message is displayed If the proximity tag is already stored in the system s memory 3 error beeps will sound and a reject message will appear Page 25 RISC Creating Security Solutions ee ore Agility User Manual Deleting a proximity tag Deleting proximity tags can be done by in two options By user number Use this option to delete a tag for which the user is known By tag Use this option to delete a tag for which the user is not known To delete by user 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes 2 Scroll the menu to the option Delete by user Press 3 Using the arrows scroll to select the user for which you want to delete the proximity tag and press 4 The display will show Delete User Are you sure Use the
27. ntrol is one Learned by the panel and allows Set Unset A non valid remote control is one not Learned by the panel and does not allow Set Unset Page 33 RISC Creating Security Solutions G Care Agility User Manual Appendix A Keypad User Operations The following section details the user operations from the 2 way wireless keypad User operation can be defined to be activated by a quick mode or high security mode that requires the use of a code or proximity tag In the high security mode the proximity tag can be used as a substitute for inserting a user code when the display prompts to Insert a code Common Operations Full Set Press Press followed by code or proximity tag Press Lal Part Set followed by code or proximity tag Full Unset E Press Iw followed by code or proximity tag 1 Consult your engineer for the operations defined with a code 2 For optimal use of the proximity tag use it from a distance of 1 2 cm from the center of the keypad s door 3 For Part Setting with no entry delay press the key for two seconds Advanced Operations Guick Operation High Security Mode Full setting Select partition 8 partition 1 2 3 Select partition O O G and O O O and press D press followed by code or proximity tag Part Setting Select partition partition 1 2 3 Select partition O O G and OOO a EES La followed by code or proximity tag Unsetti titi ES Weg a Select partition
28. on of the other Partitions can be set or unset one at a time or all at once and each partition can be set at Part Set or Full Set Only users that have been defined to operate multiple partitions can operate more than one partition and set unset all partitions at once To set using Partition setting Full Set or Part Set procedure Quick mode 2 a 2 CJ gt High security mode El E gt code Quick mode OOO gt Press button or button 4 if defined Advise with your engineer Send SMS Code S Partition 1 2 or 3 Example 123451 Fore more information refer to page 21 Page 12 RISC Creating Security Solutions peg il Agility User Manual DEE Force setting Force setting sets the system regardless of open zones Your engineer must enable this option Note Force setting the system results in leaving part of the system unsecured Setting with faults in the system If required and defined by your engineer all faults in the system should be confirmed to enable the setting operation while performing setting from the wireless keypad When trying to set the system with faults the display will show a System Faults AN message Press the key to view the faults in the system Scroll down the faults list to view all faults in the system To enable one time setting from the keypad 1 Press and enter your user code to access the user menu 2 Goto Activities gt Omit Fault
29. oor is opened prior to unsetting the system the following voice announcement message will be heard Alarm occurred in the system Press the key will indicate the cause of the alarm Note If an alarm occurred in the system it is recommended to leave the premises Only after police investigation should you consider that the burglar is no longer on your premises and you can re enter In special cases if programmed by your engineer setting the system after an alarm might require a technician code For more information refer to your engineer Your engineer can define the number of times 0 15 that an alarm will be sent from the same detector during one setting period This is usually used to prevent an alarm from a malfunction detector an environmental problem or incorrect installation Page 15 RISC Agility User Manual Creating Security Salutions ie arr Resetting after an alarm Your installation company can define that the reset of the system to a Normal Operation mode will require the intervention of your ARC or engineer In this case after an alarm condition the system will be regarded as Not Ready and while AN requesting for system status indication you will get a fault message Technician Reset Anti Code Reset Press OJ Enter user code Go to Activities gt Anti Code option a Call your ARC or engineer and quote the RANDOM CODE displayed on your keypad The ARC or engineer will give you a ret
30. press to confirm 1 All operations are available while keypad is turned on Not in Sleep Mode 2 Ask your engineer whether outputs control is applicable or not and which output is assigned to which key 3 Ask your engineer for the macro defined for each key 4 Ask your engineer for the keys definition LEDs Indication Communication with the panel H On Fully or partially set Red Slow flash Exit delay Rapid flash Alarm f Fault in the system while the system is unset Yellow Page 36 RISC Creating Security Solutions SEA ne Agility User Manual Appendix B Remote Control User Operations The following section details the user operations from the Agility 2 Way Remote Control User operation can be defined to be activated by a guick mode or high security mode that reguires the use of a code Common Operations Deier i Tian Security ode simultaneously for 2 seconds 1 Consult your engineer which commands are defined with a code a 2 Pressing gt will cancel the Entry Delay time 3 Pressing E gt will give status indication only by the LED of the remote control and not by local voice message 4 Ask your engineer which device is assigned to which key 5 Use this command to clear the remote control operation Advanced Operations Operation J J niefemene Fun set Parison van 68 E3 C2 1 8 41 ea eT C cou fs on Set Partition Ga A a a E G al Partion 1
31. rvice Call Listen amp Talk 9 reie edie e etle Un e ME 9 SMS Messaging WEE 9 Gu MG SS AING DE 9 cound eieiei CN 10 Chapter 2 Local System Operation csccceeeeesceessseeeeesseeeeessneeeseeeesneeeeeseeees 11 EN Rn le YOU SYSTEM EE 11 FUMES dl e DE 11 ll Le rene EPEE ern ne ee re ener ne ee re ee eee eee nee eres 12 Gelee SoN EE 12 EREECHEN 13 Sening WICH TANTS Im TE SY SI E 13 2 2 WS CUMING your E E 14 System MEL 6 212110 Le eee eee ae eerie et eet er cen ee te eee ca eet ee ea ere erat ee ener eee eet ee i 14 PILI MTS TUNG vip eerste erictiernee tice att specien ator acietseeneaennesneeiaeS nea ia aber ee aieaenecamsetepeatetesreguamersese 14 US SS VIS ln e WE 15 Unsetting after KT E 15 Resetting ANGE at EE 16 ANNU GOS EN 16 ENIGINCCE ROSO E 16 2 3 Sending ee DE 17 Chapter 3 Remote System Operation cccccccsssssseeeeeeeeecessneeeeeeeeeeesneeeesseees 18 3 1 Remote Phone Operaliofi E 18 Remotely Accessing the System ccccccccssssssssseseeeeeeeeeeeseeeaaaeesseeeeeeeeeeeeeseeseaaaaeaeeess 18 Voice Operations CNM E 18 Receiving Calls from the System cccccccccsssssssssseeeeeeeeeeeeeeeeeaeeessseseeeeeeeeeeeeeeeeaaagaaeess 19 Acknowledge MCI RE 20 Bi directional Communication x 21 cocesccsccsctses ves ecvesesavecnecdsesenhatedeesensedexenndteennacdeceesavecess 20 32 OMS OS e seiis Tre nianna EEEE EARRA EER niqeteseniectassaene 21 SMS ue Ce eur EE 21 SMS Confirmation Message 22 Chapter 4 User
32. the system For example Subject Alarm Security Message Intruder Alarm System Name John s Residence Event Fire Alarm Zone 5 Entrance door Time 01 April 2008 16 12 Partition Partition 1 First floor Service Contact ARC 01 03 5676778 Page 9 RISC Creating Security Salutions ie ore Sound Indications Agility User Manual In addition to the visual indications provided by the Agility s LEDs your system produces audible notification after certain events Condition Intrusion alarm Fire alarm Exit delay Entry delay Confirm operation Reject operation Set Unset squawk Description Continues rapid beeping Staggered rapid beeping Slow buzzer beeps until the Exit Delay time period expires Slow buzzer beeps until the Entry Delay time period expires A one second tone Three rapid error beeps 1 sounder chirp System set 2 sounder chirps System is unset 4 sounder chirps System unset after an alarm Page 10 RISC Creating Security Solutions SEA ere Agility User Manual Chapter 2 Local System Operation 2 1 Setting your system Setting your system causes the intrusion detectors to trigger an alarm when violated The setting operation will be followed by a local message announcement if defined Before setting the system check the v Ready LED and make sure that the system is ready to be set If the system is NOT ready to be set secure or omit the violated zone s and then proceed Failing
33. tions SS r Agility User Manual Chapter 1 Introduction Congratulations on your purchase of Agility RISCO Group s Flexible Wireless Security System The Agility has been specifically designed to meet a wide range of security safety and home automation needs for many residential and commercial applications Agility is designed to recognize abnormal conditions and inform the system of the status of any protected door window hallway room or area Status information is presented visually or verbally It supports the capabilities of communicating with an Alarm Receiving Center ARC or to your mobile phone using friendly and easy to understand verbal messages as well as SMS or E mail messages This manual describes how to operate your system It will guide you through programming instructions for main system features as well as basic setting and unsetting commands for the system 1 1 Main Features Up to 32 wireless zones 1 way or 2 way wireless detectors 4 optional wired zones only with I O expander 32 User codes Grand Master code n 4 fixed authority levels for user Proximity tag for each user 3 partitions 3 wireless keypads 1 way or 2 way 3 wireless sounders internal or external 8 Remote controls 1 way or 2 way 250 Events Log 16 Follow Me destinations 4 outputs I O expander X 10 support CH Gel Page 5 RISC C Ing Security Solutions ila PA ve Agility User Manual 1 2 Agili
34. to set the system will be indicated by the system Your Agility offers the following kinds of setting Note If you are unable to set the system press the status key to view system messages Full setting Full setting prepares all of the system s intrusion detectors to activate an alarm if violated and is used when leaving the premises The system will set after the designated countdown time Exit delay and a local message will sound Once you have set the system exit via the designated final exit door To set using Full setting procedure Quick mode High security mode Press code Quick mode a High security mode Press 6 a code or proximity tag y Send SMS Code S example 12345 Page 11 E R i SCO Agility User Manual DEE Part setting Part setting activates only perimeter detectors as defined by your engineer enabling individuals to remain inside and move about the premises while the system is partially set To set using Part setting procedure Ouick mode High security mode code Quick mode a a High security mode La code or proximity tag Press button or button 4 if defined Advise with your engineer E Partition setting One of the Agility s advantages is its ability to divide the system in up to 3 partitions Each partition may be managed as a separate security system each of which can be set and unset individually regardless of the conditi
35. ture Example Set all partitions of a Code S 12345 user code Unset all partitions of Code US 1234US a user code Set by partition Code S Partition No 1234S1 Unset by Partition Code US Partition No 1234US1 Omit a zone Code OM zone number 12340OM05 Un omit a zone Code UNOM zone No 1234UNOMO05 Activate Output Code POON PO No 1234POON1 Deactivate Output Code POOFF PO No 1234POOFF1 Change FM number Code FMPHONE FM serial number NEW 1234FMPHONE 3 New Phone No NEW0529692345 Get system status Code ST 1234ST Get last alarm Code A 1234AL memory Get SIM credit level Code CR 1234CR for prepaid cards Page 21 RISC Creating Security Solutions ie brr Agility User Manual Notes SMS commands can be sent from any mobile phone or from an SMS website Command words are not case sensitive A separator between command words is not required although it is accepted SMS Confirmation Message A confirmation message following a SMS operation is sent to the user upon request by adding the letters RP at the end of the SMS messages listed below Example 1234 A RP A confirmation message following a setting operation will be sent to the user Confirmation or Fail operation messages can be assigned to the actions of setting unsetting omitting activating outputs or changing follow me definitions Page 22 RISC Creating Security Solutions SS Cer Agility User Manual
36. ty Architecture Your Agility controls and monitors a variety of sensors detectors and contacts placed throughout the premises which provide external perimeter and internal burglary protection The system is supervised meaning that the panel checks the status of each sensor to detect problems If the panel detects a fault it will notify you with beeps and indicator lights on the panel itself The following diagram shows the components that make up the system Security Devices Sounders y C Cy Wireless WAVE Glassbreak WalchOUT Cameras PIRPET Detectors Oetectors Fully Wireless a el Internal amp External Sounders Linhversal Shock Transmitters Delectors netic Conlacts Safety Devices Main Panel Remote Video Candiquration Vorification Software User Monitoring Tmas Flood Gar Detectors Detectors Detectors Ga SMS Vormication Messaging Mrisages Ernail Notie ign Keypads Keyfobs Panic Jia Wireless Way d Burtee Wrist band Home Automation z Remote Keyfoes Panic with EEN Coniral Transmitter a inpulrOutput Expamder ogule Page 6 RISC Creating Security Solutions err Agility User Manual 1 3 User Operating Tools The Agility system can be operated using several devices some of which have been designed as bi directional If you have purchased a bi directional device your system is capable of sending a return reply status indication from the panel to the device for e
37. u options Press Receiving Calls from the System Upon event occurrence such as alarm activation the system informs you of security situations for example intrusion or fire by calling you and announcing a pre recorded event announcement message followed by the Acknowledge menu The system can call up to 16 Follow Me numbers enabling you a relative or neighbor to be informed of the security situation You can then take the appropriate action whether this is to inform the authorities or acknowledge the event and remotely operate the system Notes Follow Me messages are performed only after reporting to the ARC Follow Me numbers are assigned certain events for which they receive calls The system must be programmed to call a FM number after a specific event occurs in order for that event to trigger the call To receive an event call 1 Pick up the phone 2 Say Hello or press The Event Announcement message is made informing you of a security situation in your system for example 24 Oaklands Street Intruder alarm Ground Floor kitchen Notes If no voice is detected the event message will start playing 5 seconds after phone pick up Press to begin playback of the event message from the beginning To repeat the Event Announcement message press To omit the Event Announcement message and go directly to the Acknowledge menu press 3 Acknowledge the event See Acknowledge Menu Page 19 RISC
38. uct which shall be complete and exclusive remedy against seller No employee or representative of Seller is authorized to change this warranty in any way or grant any other warranty WARNING This product should be tested at least once a week RISCO Group 02 09 5IN1087 B Security Devices Wireless WatchOUT Cameras Detectors 2 U Universal Shock Transmitters Detectors netic Contacts Safety Devices Flexible Wireless Solution Sounders BS Smoke Flood Gas Detectors Detectors Detectors Keypads Keyfobs Panic Glassbreak Detectors Fully Wireless Internal amp External Sounders Main Panel E SSS i SSS CO Detectors 2 Way Wireless 2 Way _ Keypads Remote with proximity Control tags RISCe Creating Security Solutions y With Cave 4 Button Wristband Keyfobs Home Automation Panic Transmitter Input Output Expander Module riscogroup com 02 09 RISCO Group All rights reserved No part of this document may be reproduced in any form without prior written permission from RISCO Group Monitoring Station Remote Video IP GSM Configuration Verification Receiver Software Software User Monitoring WwW Video SMS Voice Verification Messaging Messages PI Email Notification Web Browser Management PO CO O el a H Ln
39. unctions mode The following section lists these functions Note Although these functions are in the User Functions menu you can ask you engineer to program them for you To enter the User Functions mode press followed by your user code The following table shows full Keypad Operations according to users d User is able to perform this function User is unable to perform or see this function Operation Grand User Engineer Master Activities Omit Zone Provides the ability to omit any of the d d system s intrusion zones Omit zone gt EE zone gt Define Y using the a key and press o Main Buzzer ON OFF Used to control the main d d d unit buzzer Walk Test Used to easily test and evaluate the d d operation of selected zones in your system Output Control Allows user control of previously d d designated external devices e g an appliance a motor driven garage door etc Output Control gt Select Output PDefine X using the key and press Omit Faults Used to confirm all faults in the d d S system in order to enable setting operation Page 29 RISC Creating Security Soluthoms kt Gr ore Agility User Manual Operation Grand User Engineer Master Activities Anti Code If defined by your engineer the Agility d d can be defined to be not ready to Set after an alarm or tamper condition To restore the system to Normal Operation mode engineer code or an Anti code must be entered Enter
40. urn Anti Code Enter this Anti code followed by and the system will reset Engineer Reset Your ARC or engineer can reset your system remotely or locally from the keypad To enable local reset by your engineer you may need to authorize him using the master code after the engineer enters his code A one hour time window is opened for the engineer to program user functions and be able to reset your system locally Page 16 RISC Creating Security Solutions SEA err Agility User Manual 2 3 Sending a Panic Alarm Panic alarms enable you to send a message to the ARC in the event of an emergency send a message to a follow me number announce a local message or activate a local alarm Panic alarms can be set to be silent Refer to your engineer for more information To send a Panic Procedure Alarm using Press both and 2 keys simultaneously Press both H and D keys simultaneously Note Your engineer should define these keys to be set as panic keys These keys can be either disabled or used to establish a service call to your ARC MIN CN If defined by your engineer pressing simultaneously for 2 seconds will send a fire alarm and pressing Sec simultaneously for 2 seconds will send a special emergency or medical alarm Press the small blank button if defined Note Your engineer can define the small blank button to be used for sending a ee Note For full capabilities of the 2 way remote
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