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DirecTV D12 Manual

1. After these setup procedures are complete you ll see the Satellite Data Acquisition screen as the receiver gathers information from the satellite for the onscreen program guide Next you ll be given the opportunity to set up your phone connection as well as program your remote to control other equipment such as your TV and or DVD player Just follow the screen instructions and youll be ready to watch in no time Activate Your DIRECTV Service Once all the setup processes are complete all that s left to do is activate your DIRECTV service Before you make the call be sure to gt Tune to Channel 100 and be sure you re picking up a satellite signal DIRECTV channel gt Have on hand your service address social security number and a valid major credit card gt Note your access card and receiver ID numbers find these by pressing MENU then go to Settings and press SELECT Then go to Setup and press SELECT Highlight Info amp Test and press SELECT When youre ready just call 1 800 DIRECTV 1 800 347 3288 and pick the programming package that s right for you Downloaded from www Manualslib com manuals search engine Installation Programming Your Remote Control You can program the DIRECTV remote control to operate your TV power volume and mute addi tional equipment such as a DVD VCR stereo or second TV or DIRECTV Receiver 1 2 3 4 5 Press MENU to display the Quick Menu Hig
2. Great TV viewing is in your hands A good way to begin learning about your DIRECTV System is to familiarize yourself with the remote control You ll find further details throughout the User Guide relating to specific functions Navigating 101 You ll find you can get around nearly all onscreen menus the same simple way gt Highlight a menu or button by using the ARROW keys up down left and right Choose it by pressing SELECT while the item is highlighted Note Don t worry about getting stuck in a menu You can always press EXIT to return to video To place batteries in your remote control 1 Remove cover from the battery compartment by sliding it downward 2 Insert 2 AA batteries supplied matching the positive and negative at each end 3 Slide the cover back on to complete installation To program your remote control 1 See Programming Your Remote Control on page 68 D12_MUG indb 1 Keys in the shaded area below can be programmed to function with your VCR DVD player or stand alone DVR unit MODE SWITCH Changes remote to control other equipment for example a DVD tos te pece ot INPUT anges the source e piece of equipment eee hose signal is displayed on your TV STOP REPLAY REWIND PAUSE ACTIVE Displays the DIRECTV Interactive Home Page local weather and more GUIDE Displays the onscreen program Guide SELECT Selects a
3. Pay Per View The Latest Movies 24 Hours a Day You don t have to go out for the best and biggest movies and special events Recent hits and events like sports comedy and more are available 24 hours a day on DIRECTV Pay Per View You ll find them listed in the Guide in the 100s with previews on channel 100 Tune to a pay per view program or press INFO on a highlighted pay per view program Select a Buy TIP option and follow the onscreen instructions As long as your receiver has been connected to a land You can also order DIRECTV Pay Per based phone line you can use your remote to order You ll get a reminder a few minutes before the pay View movies and events on the Internet Per view sstart ume at DIRECTV com or over the phone at You can cancel your pay per view order for any reason as long as none of the program has been viewed 1 800 591 5000 Reap in tind ancien Press LIST to display the To Do List Press SELECT on the Purchase item in the left menu Select the there is an ordering fee for those pur g g desired program and follow the onscreen instructions chases placed over the phone DoWillbaded from www Manualslib com manuals search engine Chapter 3 The Quick Menu Ess i The Quick Menu Using the Quick Menu Press MENU on your remote to easily access DIRECTV features Once the Quick Menu is dis played use the UP and DOWN arrows to highlight a desired menu item then press SEL
4. From the left menu SELECT Spending then set your preferred spending limit for any single pay per view purchase Simply key in the amount using the numbers on your remote Hours From the left menu SELECT Hours then set your preferred hours during which TV can be viewed You can set hours based on school nights and weekend nights Monday Thursday Friday Saturday and Sunday Downloaded from www Manualslib com manuals search engine Parental Controls Now lock it Once you ve set the restrictions you want choose Lock Now from the left menu You ll be directed to create a passcode which you ll want to make easy enough to remember but hard enough that the little ones won t guess it This passcode will be your entry to unlocking and adjusting limitations in the future An onscreen message will appear whenever anyone tries to tune to a channel or program that has been restricted or attempts to spend or watch beyond limitations set He or she will not be allowed to proceed without the passcode Using your passcode you can easily override the limits TIP Let me in The Parental Control icon in the Channel Banner will tell you if the receiver Temporarily or permanently unlocking a restriction is easy To temporarily unlock a particular pro P JOER y 8 y P y P p is locked temporarily unlocked or gram unlocked 1 When any controls are currently activated Unlock Now will appear if you try to tune
5. gt Access card gt S Video cable gt User Guide gt Phone cord gt Remote Control amp batteries gt Power cord Downloaded from www Manualslib com manuals search engine Getting Started DIRECTV Receiver Front Panel Your equipment may not look exactly like the model illustrated 1 2 3 4 5 6 7 8 9 POWER Turns your DIRECTV Receiver on or off Your DIRECTV Receiver still tunes and receives messages when powered off REMOTE SENSOR The infrared sensor picks up commands from the remote control GUIDE Displays the onscreen program guide MENU Brings up the Quick Menu to access settings and services ARROWS Move the onscreen highlight up down left or right SELECT Selects the item highlighted ACTIVE Displays the DIRECTV Interactive Home Page local weather and more INFO Displays channel banner or info to a highlighted program or channel cell DOOR PANEL The access card slot and RESET button are located behind the door panel Doi aded from www Manualslib com manuals search engine EENEN is DIRECTV Receiver Front Panel Insert your DIRECTV Access Card Locate the access card that came packed with your DIRECTV Receiver materials and insert the card facing upward fully into the slot Downloaded from www Manualslib com manuals search engine Getting Started DIRECTV Receiver Rear Panel b 606666060 6 Your equi
6. ALL WARRANTIES IMPLIED BY LAW INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U S A THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES GUARANTEES AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV RECEIVER DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV RECEIVER SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV Downloaded from www Manualslib com manuals search engine Es Ss is Other Information Product Information Keep your receipt to obtain warranty parts and service and for proof of acquisition Attach it here and record the serial and model numbers in case you need them These numbers are located on the product Model No Serial No Acquisition Date Dealer Addres
7. The system default is unlocked for all categories DowaAloaded from www Manualslib com manuals search engine EENET is Parental Controls Ratings Here you can set rating limits for Movies and TV 1 SELECT Ratings 2 Move to the right to SELECT the another tab Note You can use RED or GREEN to cycle tabs Movies Highlight and select the Movies tab then set the overall rating limit you wish to impose Brief descrip tions of the ratings appear for your guidance TV Programs SELECT the 7V tab then highlight and select the TV rating you desire You can also set ratings for TIP particular content for example Fantasy Violence Dialogue each of which is described when high lighted For ratings limits and channel blocks as well as most other Other Shows checkbox type items pressing SELECT toggles the item on and off when setting them up To block programming that has no rating such as news and sports and shows with a rating of None select the Other tab Downloaded from www Manualslib com manuals search engine The Quick Menu Channel Blocks You can block viewing of a certain channel or channels from this menu SELECT Chan Blocks in the left menu then scroll down the channel list to SELECT those you wish to block or key in channel numbers for quicker access Use Block All or Allow All to save time if you wish to affect a large number of channels Spending
8. com manuals search engine sDowaloaded from www Manualslib com manuals search engine Downloaded from www Manualslib com manuals search engine DIRECTV programming sold separately ACTIVATION OF PROGRAMMING MAY BE SUBJECT TO CREDIT APPROVAL AND REQUIRES VALID SERVICE ADDRESS SOCIAL SECURITY NUMBER AND OR MAJOR CREDIT CARD DEPOSIT OR PREPAYMENT MAY BE REQUIRED Programming subject to change DIRECTV services not available outside the U S DIRECTV programming is sold separately and independently of DIRECTV System hardware A valid programming subscription is required to operate DIRECTV System hardware Activate your DIRECTV programming today at 1 800 DIRECTV 1 800 347 3288 2006 DIRECTV Inc DIRECTV the Cyclone Design logo and ADVANCED PROGRAM GUIDE are registered trademarks of DIRECTY Inc This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohib ited Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the receiver Please contact the manufacturer of
9. or pur chase Favorites Check the current status of your Favorites list s by clicking here and make changes if you like See page 24 for more details Parental Controls Check the current restrictions of your Parental Controls by clicking here and make any adjustments See page 26 for more details owaAlGaded from www Manualslib com manuals search engine Audio Options Audio Options Some programs have alternate audio available such as other language tracks or Dolby Digital This option only appears in the Quick Menu over Live TV when the current program has alternate audio You can set the default so that whenever a program has alternate audio available it automatically plays this audio or you can change the alternate audio temporarily for the program you are watching In either case press MENU while in Live TV then To change the default audio from the Quick Menu select Settings select Setup then select Audio in the left menu and follow the onscreen instructions To temporarily change the audio from the Quick Menu select Audio Options then select the audio track you prefer Once the program is over or you change the channel the audio will change back to the default setting Downloaded from www Manualslib com manuals search engine Ess i The Quick Menu Category Sort This feature lets you temporarily arrange the Guide to list only programs in a particular category
10. switch to Channel 3 To watch DIRECTV programming tune If you have trouble changing the video your TV to Channel 3 or 4 depending on the position of the 3 4 switch in step 3 above source refer to the instructions that came with your TV Connecting Your DIRECTV Receiver to Your Telephone Line Plug one end of the telephone cord into a phone jack on your wall or into a phone splitter that is plugged into a phone jack and the other end into the PHONE JACK on the back of the DIRECTV Receiver Completing the Connections Plug all power cords into electrical sockets NOTE The Good Quality connection can also be made using A V cables if your VCR has A V inputs To connect using Dowaldaced from www Manualslib com manuals she heabtes connect the audio L white R red and video yellow plugs from one end of the AIV cable to the ALIRI ai o Im IAnRPA a t t aL Eo i Oo railo MAIRPATEmO O E ce AE Yy ee E E A a ake Oe E A EEEE i Choose Your Setup GOOD QUALITY CONNECTION RF Coaxial Television The back panels of your equipment may not look exactly like those illustrated ao ig R S VIDEO OUT VIDEO AUDIO Downloaded from www Manualslib com manuals search engine Guided Setup amp Activation Now that your receiver and equipment are all hooked up and plugged in youre ready to finish all the details to begin receiving your DIRECTV ser
11. then wait for program guide information to be acquired gt Ifthe problems persist try unplugging the power cord of the DIRECTV Receiver for 15 seconds then plug it in again gt Running the System Test later in this section can also help you diagnose and solve many common problems System Upgrades Your DIRECTV Receiver is able to receive upgrades or modifications to some of its features and functions These modifications will occur automatically usually at times when the receiver would likely be turned off If your receiver is on when an upgrade or modification is sent you may experi ence a disruption in reception for a minute or two Your reception should return to normal after the modification is complete Your receiver must be plugged in to AC power to receive any upgrades Do owaAlgaded from www Manualslib com manuals search engine d R oe 7 SE If preferred vou can have an Authorized Service Representative visit vour home for a fee to set up vour diaital satellite EENEN is Troubleshooting not unplug your receiver while an upgrade is in progress Please consult the Upgrade Menu to find a schedule of upgrades or modifications planned by DIRECTV DIRECTV Receiver or TV Problems Progress bar freezes during Satellite Data Acquisition This is normal The progress bar times out after two minutes If your screen is still blank for a few minutes after the progress bar times out press the RESET button
12. to a restricted program 2 Select Unlock Now and enter the password G A For more unlock options Locked Unlocked Temporarily 1 Press MENU then SELECT Parental Controls Unlocked 2 Various options for removing restrictions temporarily or permanently will appear Select one n n p Downloaded from wAn grenter HOUr P SWE earch engine m Ess i The Quick Menu Also note If you have Parental Controls set and temporarily unlocked turning the receiver power off will relock the box If anyone tries to unlock restrictions using an invalid passcode there s a time delay that s added with each additional attempt to discourage them To change your passcode at any time 1 Press MENU SELECT Parental Controls then Edit Settings 2 Scroll down to Passcode and press SELECT 3 Enter your old password then enter a new one twice to confirm DowaAloaded from www Manualslib com manuals search engine Chapter 4 Other Information Es Ss i Other Information Troubleshooting You can find additional troubleshooting Many problems can be corrected by performing a simple reset of the DIRECTV Receiver If you help at DIRECTV com experience the image freezes audio freezes or blank screen or the system wont respond to front panel button or remote control try one of these gt Press the red RESET button behind the access card panel door on the front of the DIRECTV Receiver
13. 0 DIRECTV 1 SIGN IN with your user name and password or click on the Register Now link and go through the easy steps then continue with Step 2 2 SELECT Option B and then click the Next button at the bottom of the page 3 SCROLL down to Step 3 Add Additional Services and SELECT DIRECTV PROTECTION PLAN then CLICK on the Next button 4 REVIEW your change and CLICK on the Accept These Changes button If you have a DIRECTV Plus Receiver DIRECTV DVR DIRECTV HD Receiver DIRECTV HD DVR or DIRECTV Receiver with UltimateTV Service please call 1 800 DIRECTYV to sign up The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law Certain limitations apply Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be mailed to you prior to service bill ing and are available at DIRECT V com Note Annual payment option no longer available A fee of 49 for standard IRD equipment 249 for DIRECTV DVR DIRECTV Plus Receiver or Ultimate TV equipment 400 for HD equipment or 1 000 for DIRECTV HD DVR equipment will be charged to your DIRECTV bill aded from www Manualslib com fithe defective equiament that we are replacing for you is not returned within 30 calendar days The plan will provide 9 retirn hoy for the defective eaiinment and even nick in the chin
14. 6 18 24 28 32 33 34 36 37 38 39 62 64 66 67 68 69 RESET 32 33 36 Downloaded from www Manualslib com manuals searRestint 37 Settings 30 40 66 Setup 36 37 39 40 58 60 62 63 64 65 66 67 Showings 12 Spending limit 28 System Test 32 39 40 T Temporarily unlock 29 Timer 35 To Do List 15 16 Troubleshooting 32 Tuning to 38 Tuning to a program 38 TV ratings 27 WwW Warranty 41 42 43 44 46 58 Appendix A Installation Installation Before You Begin Your satellite dish antenna must be installed before you can begin following the procedures in this User Guide Professional installation is highly recommended Your dish needs to be mounted in a position where it has access to the satellite signals and RG 6 coaxial cables must be run into the room s where your receiver s will be located If you choose to install the dish yourself see the separate instruction manual that came with your satellite dish antenna Hardware Reference General Satellite Dish Antenna This is your dish and related hardware affixed to your roof or other surface which picks up the broadcast signals from our satellites DIRECTV Receiver or Satellite Receiver Your DIRECTV Receiver picks up the signal from your satellite dish antenna and translates it into viewable TV programming Access Card Contains information about your DIRECTV service It must be properly inserted for your
15. BLE THIS EQUIPMENT It does not contain any user serviceable components We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer termi nal equipment connected to AC power sources DowaAlGaded from www Manualslib com manuals search engine Index A Access card 4 5 39 40 67 ARROW keys 4 Audio options 11 Language 21 Autotune 14 B Back panel 36 Batteries 34 38 39 Buttons 33 C Cables 7 36 39 57 59 60 62 64 Caller ID Problems 34 Category sort 22 Channel banner 4 11 26 36 Channel blocks 27 Channel list 28 Co ections 36 39 57 Downloaded from www Manua D DIRECTV mode 34 38 DIRECTV PROTECTION PLAN 47 DIRECTV Receiver Prob lems 33 Dish pointing coordinates 39 E EXIT key 22 F Favorites 11 24 37 FCC Customer Informa tion 49 Find by 23 Fine Tuning the Signal 41 G Guide 22 Guided Setup 39 66 GUIDE key 13 com manuals search e gine I INFO 11 13 16 36 INFO button 13 36 J Jacks 7 36 39 57 59 60 62 64 L Language 66 Language for audio 21 Lock 29 Locking the system 29 M MENU key 4 18 22 23 29 30 37 39 62 64 66 67 Messages 11 25 26 Mode switch 38 remote control 38 39 Movie ratings 27 MUTE key 10 68 69 N Notification 25 P Parental Contro
16. Cord The telephone line cord is required to connect your DIRECTV Receiver to a land based telephone line if you choose to subscribe to DIRECTV programming The phone line connection is used to periodi cally call DIRECTV You will need an RJ11 type modulator jack the most common type of phone jack Note Do not connect your receiver to a digital PBX phone system doing so may permanently damage your equipment and void your warranty Note Not all cables come with your Choose Your Setup digital satellite receiver you may need to purchase additional cables dependin A 4 pening There are several ways to connect your receiver to match your particular equipment setup and to gain on your setup i optimum signal quality The basic steps are as follows gt Connect the satellite dish cable to your receiver gt Connect the receiver audio and video to your TV or VCR gt Ifyou connected the receiver to a VCR connect the VCR to your TV gt Connect the receiver to a telephone line gt Plug in all power cords The following pages give detailed instructions on the types of connections you can make depending on the equipment you have in order to get the best picture and sound quality Note that the back panels of your TV and other equipment may not exactly match those illustrated owaAlGaded from www Manualslib com manuals search engine EENEN is Hardware Reference Connecting Your DIRECTV R
17. ECT to access that item Some menu items will display a submenu others will take you directly to a new screen To remove the Quick Menu at any time press MENU again Settings Selecting Settings in the Quick Menu displays a submenu of items that lets you customize adjust and keep track of your DIRECTV viewing experience Setup The Setup item in the Quick Menu displays the Setup screen where you can access the Info amp Test Satellite Setup Remote Setup Audio Setup Display Setup Access Card and System Reset screens Downloaded from www Manualslib com manuals search engine Info amp Test The System Info option lets you view the current system information The System Test option lets you run a test on the tuner access card receiver ID and phone line Satellite This option is useful if your DIRECTV Receiver has lost signal strength or you need to realign your satellite dish Access Card Follow the onscreen directions to replace your access card You will need your old and new access cards to complete this process Note DIRECTV will provide new access cards and instructions when necessary Reset From here you can restart the receiver reset to factory defaults or reset everything Downloaded from www Manualslib com manuals search engine Ess i The Quick Menu Scheduler This feature gives you an overview of and access to all the programs you ve set to Autotune
18. LECT Setup Select the Reset item from the left menu and follow the onscreen instructions Downloaded from www Manualslib com manuals search engine re Es S i Other Information Remote Control Problems Problems with the remote control gt Check that nothing is between the remote control and the remote sensor gt Make sure the remote control is in DIRECTV mode Slide the mode switch to the DIRECTV position so the remote will control the DIRECTV Receiver gt Check the batteries in the remote control They may be weak dead or installed incorrectly Try replacing batteries gt If you re entering a channel number that is less than four digits long the receiver might wait two seconds before tuning to the channel Press ENTER after entering a channel number to tune immediately gt Ifyou are trying to operate a device other than the DIRECTV Receiver that you have programmed the remote to control make sure you first slide the input switch to the corresponding device DVD player VCR etc The indicator light for the component you re trying to control should light up when you press a valid key for that component If it doesn t make sure the input switch is clicked into the correct position A remote control indicator light starts flashing The batteries in the remote control are running low and should be replaced soon Note that when you replace the batter ies you may have to reprogram your remote to control ot
19. TED STATES AND ANY SUCH USE VOIDS THIS WARRANTY What is Covered Warranty coverage begins the day you acquirer the product For ninety 90 days from the acquisition date at the option of DIRECTV the DIRECTV Receiver will be repaired or replaced with a new repaired refurbished or com parable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost of shipping to and from the location designated by Downloaded from www Manualslib com manuals search engine me Es Ss i Other Information DIRECTV If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may at its sole discretion refund the price you paid for the product or the current retail price of the product All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires After ninety 90 days from the date of acquisition you pay for the replacement of all parts and for all labor charges SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU What is Excluded Your warranty does NOT cover gt Labor charges for installation or setup of the product gt Installation performance of or repair of audio video cab
20. ack to another device such as a VCR You must also connect the AUDIO cables when using the VIDEO connection AUDIO R Red and L White Audio cables offer better sound quality than RF coaxial cables You can connect a second set of audio cables to another component such as a VCR or stereo USB PORT For future use PHONE Connects the DIRECTV Receiver to a telephone wall jack We require a land based telephone connection to communicate periodically with your DIRECTV Receiver 10 POWER Connects the DIRECTV Receiver to an electrical outlet We recommend you use Downloaded from www Manualslib com manuals search engine a surge protector to safeguard your DIRECTV Receiver from power spikes Your DIRECTV Receiver is rated to operate at 110 220V with the appropriate power cord Ess i Getting Started awa aded from www Manualslib com manuals search engine Chapter 2 What s On Watching TV Pegs Chania E a TOU Now that everything s set up youre ready to grab your remote and start surfing Welcome package to get familiar with aarehannalaunihers With the MODE switch to the left under the DIRECTV logo press TV POWER ON To access the channel of your choice simply key in its numbers on your remote the channel will appear in a few sec onds or press ENTER after the numbers and it will appear right away You can also navigate to differ ent channels through the Guide covered in detail starting
21. al quality picture and sound and one Q TIP of a kind sports and events DIRECTV service offers everything you d want in your television is experience With the DIRECTV Receiver you can expect more than ever before with access to over You can find additional informati n and tha latest 225 channels including over 30 premium movie channels with all the convenience of DIRECTV updates at DIRECTV com service DIRECTV Pay Per View offers a handy choice in recent hit movies plus exciting live sports concerts and specials There s exclusive sports subscriptions for every taste and team Even access to 36 commercial free music channels To deliver this unique programming and enhance your entertainment experience the DIRECTV System has been designed to be simple and user friendly You ll find that most features are self explanatory with onscreen directions to lead you through them Doi aded from www Manualslib com manuals search engine EENEN is Installation and Activation Installation and Activation If you or a professional installer have not yet connected your DIRECTV Receiver and other compo nents please see Appendix A Installation at the end of this User Guide Following activation you will need to activate your DIRECTV service If you have not done so already see page XX for more infor mation Package Contents The following items are included with your DIRECTV Receiver gt A V cables RCA type
22. alls youve received or turn call notification on or off Press MENU to display the Quick Menu select Caller ID amp Msgs then select Edit Settings Select either Caller ID or Messages from the left menu as desired Caller ID The Call Log tab displays up to 25 recent incoming calls Highlight and select a name to delete that listing from your log The Notification tab lets you turn the notification feature on or off When the Notification option is on youll see a notice on your TV screen whenever a call comes in Downloaded from WwKaaviatuel swboonibarta Galen diD sermice through your local telephone company and your DIRECTV L S3308 The Quick Menu DIRECTV Messages This feature lets you view a listing of current DIRECTV messages waiting for you Simply highlight and select a message in the list to read then you ll have the choice to keep or delete it The messages icon will appear brightly on your channel banner whenever there s any new or unread message in your Inbox Parental Controls Parental Controls enables parents to place certain restrictions on just who s watching what and require a passcode to view restricted programming Whether it s for mature content or spending amounts youre always able to keep limitations where you want them for the whole family Press MENU to display the Quick Menu SELECT Parental Controls then Edit Settings and you ll see the current status showing any restrictions
23. artial programming loss channels missing from the Guide channel is in the Guide but can t tune to DowaAlGaded from www Manualslib com manuals search engine EENEN is Troubleshooting gt Your satellite dish antenna may be incorrectly configured Check the dish type set in your receiver s preferences and change if necessary Press the MENU key on the remote control then select Settings then Setup In the next menu select Satellite then Repeat Satellite Dish Setup Follow the steps From the Satellite Dish Type screen make sure the proper dish type is selected round oval with a dual LNB or oval with a triple LNB gt The channels might be excluded from the Favorites list currently in use Press MENU on the remote select Favorites then All Channels or enter the channel number manually My video and audio are out of sync gt Try changing channels gt Press LIST then EXIT gt If neither of those work restart your DIRECTV Receiver Press MENU press SELECT on Settings then SELECT Setup Select the Reset item from the left menu and follow the onscreen instructions My DIRECTV Receiver is frozen on a single frame of a TV picture gt Ifyou are on a Pay Per View channel watching the free portion of a program the free portion may be completed You must buy the program to continue watching gt If that doesn t work restart your DIRECTV Receiver Press MENU press SELECT on Settings then SE
24. ateoxssenedy 41 Product Ioformatioisi eneen hai a50sabes sa aeas akc E A R A E 46 DIRECTV PROTECTION PLAN oriisgin dordeussesvessidivstuscsaatveevensieoscdeeds 47 ECC Customer Informati n 3 eccss oxiastes scixeecie ssecSeevsessacese etelvasasveaukgws vi suegi antshes bebe E AEA 49 dereen a deste disse stasis saceatesestoecveatvses scuvsd A E E A E vs 53 Appendix A Installation Before You Beg ity scsecsieesatcesuscsssesupst esise eiee EEEE EEEE E EEEN KENNE ENEKE Ee Si 56 Hardware Reference ss csnccss cssasiteasessusacenessndsa te casuaieseniseunwiots tdvaedsonstsnnea toni EE aE eias ieten EEEn iE 56 Choose Your Setups iscicisstevsestiesette sities satyndoapbapedaaacststenndasasedsosses depesennadvastepetustonoasnseenniecuteaeds 58 Guided Setup 82 Activations nne eas Eee r rE ERA N shidaGecanch E E E EERE 66 Activate Your DIRECT V Service s sises tiseseescpevstveeseepsaievcorsesausevans EEEE ai 67 Programming Your Remote Control ccicscsssesscssscsenntoreecepstssvesesnesevesatendssucsannecesessptecevtsssteotes 68 Downloaded FARR OER MR ARG SA OFRARAIRS OO CARRAH Process technology that is protected by U S patents and other intellec is lic tual property rliahts The anticopv process ensed for non commercial home use only Reverse enaineerina or disas awa aded from www Manualslib com manuals search engine Es S i Getting Started Welcome With its astounding variety of channels and choices crisp digit
25. behind the access panel door on the front of the DIRECTV Receiver and wait for program guide information to be acquired Wrong picture blue screen snow or black blank picture The DIRECTV Receiver and most TVs and VCRs let you toggle between video sources If you don t see the signal you think you should be seeing try using these buttons to toggle between the signals gt Press the TV VCR button on the VCR remote or on the VCR s front panel gt Press the TV INPUT button on the DIRECTV remote control gt If problems persist turn off all equipment that is connected to your TV wait a few minutes then turn the DIRECTV Receiver back on Downloaded from www ualslib com manuals search engi s vour V is connected nan aei earch TA es you must tune to Channel 3 or 4 as set with the 3 4 switch on the pa Other Information Problems with Caller ID gt v You must subscribe to Caller ID service through your local phone company Also check to be sure your Caller ID feature is turned on see page 25 If you are plugging your receiver to a wireless phone jack note that it typically does not transmit Caller ID information and you may need a special wireless phone jack to use with Caller ID service See the user s manual that came with the wireless phone jack to see if it transmits Caller ID information If it doesn t either connect the phone line directly to a standard wall mount phone jack or install a wire
26. duct covering The exclamation point calls attention to features for which you should read the enclosed literature closely to prevent operating and maintenance problems Important Safety Instructions 1 2 10 11 12 13 14 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from
27. dvance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary Downloaded from www Manualslib com manuals search engine Other Information The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If trouble is experienced with this unit for repair or warranty information please contact DIRECTV Customer Care at the address and phone number listed below If the equipment is causing harm to the network the telephone company may request that you disconnect the equipment until the problem is resolved DIRECTY Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your alarm company telephone company or a qualified installer DO NOT DISASSEM
28. eceiver to the Satellite Dish Connect the RG 6 RF coaxial cable from your satellite dish to the jack labeled SATELLITE IN on When working with the DIRECTV Receiver If your installation includes an FTM Frequency Translation Module cables be sure to connect you should connect the RG 6 RF coaxial cable from your FTM to the SATELLITE IN jack Some corresponding outputs systems may instead make this connection to a cable entry point in your house Your DIRECTV and inputs Video OUT to Video IN Right Audio OUT to Right Audio IN etc Never Connecting Your DIRECTV Receiver to your TV or VCR a a oe oan OUT Depending on the connections on the back of your TV or VCR you have the following options ites ouTG gt IN installer will make the appropriate connection gt S Video amp A V Audio Connection Best Quality All A V jacks and inputs are gt A V Connection Better Quality color coded Always match gt RF Coaxial Connection Good Quality the calor of the plug ta the same color of the jack These connections are described on the following pages NOTE To obtain optimum picture quality make sure the receiver is connected directly to the TV Connecting the Downloaded fre eceiven feline d Vithraghraav Rsore PVD ciecorder is known to yield less than optimum picture quality particularly Seas AE NITET E LPO AES PEE EEE Ponte eS SARE ne ah E en ae ee ey Ess is Installation S Video amp A V Aud
29. emoving and applying power to the equipment the user is encouraged to try to correct the interference by one or more of the following measures gt Reorient or relocate the receiving satellite dish antenna gt Increase the separation between the equipment and the DIRECTV Receiver gt Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected gt Consult the dealer or an experienced radio TV technician for help gt CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio and TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC To meet FCC requirements only peripherals computer input output devices termi nals printers etc certified to comply with Class B limits may be attached to this device Operation with non certified peripherals is likely to result in interference to radio and TV reception To meet FCC requirements shielded cables are required to connect the device to a personal computer peripheral or other Class B certified device owaAlGaded from www Manualslib com manuals search engine EENEN M FCC Customer Information This equipment complies wit
30. h Part 68 of the FCC Rules and the requirements adopted by ACTA On the back of this equipment is a label that contains a product identifier in the format US AAAEQ TXXXX If requested this informa tion must be provided to your telephone company This equipment uses the following USOC Jack RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instruc tions for details The REN is used to determine the number of devices that may connect to a telephone line Excessive RENs on a tele y phone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company The REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without the decimal point e g 03 is a REN of 0 3 If this DIRECTV Receiver causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if a
31. her devices DowaAlGaded from www Manualslib com manuals search engine EENEN is Troubleshooting Fine Tuning the Signal If you self installed your satellite dish antenna you may have already used Guided Setup to find the dish pointing coor dinates acquire and fine tune the signal and run a system test If you need to run Guided Setup again select Settings from the Quick Menu then select Guided Setup Next press SELECT on Satellite then select Repeat Satellite Setup Running the System Test The System Test allows you to run a basic diagnostics check on your DIRECTV Receiver If you are experiencing any trouble with your receiver run the system test It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver First make sure that gt All connections jacks cables etc are in place correctly see Chapter Two Getting Connected for more information gt There are batteries in the remote control and they are working correctly gt The access card is installed in the DIRECTV Receiver Follow these steps to run the diagnostics system test on your DIRECTV Receiver 1 Turn on your TV and the DIRECTV Receiver 2 Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver controlling mode then press MENU to bring up the Quick Menu Downloaded from www Manualslib com manuals sea
32. highlight and select the title to display when the program is on Recent Finds If youd like to repeat a previous search select Recent Finds then select your search to view matching programs Keep in mind when you ay yas ah Eh Find by only those programs slated to air within the Guide s number of days of Downloaded from WBYYiS EEANN appear on your list DEE C o E The Quick Menu Date amp Time This option gives you a convenient way to look several days ahead in the Guide without having to scroll through pages of programs Favorites Favorites allows you to set up special customized Guide that shows only those channels you choose So you can have easy access to the channels you like best or perhaps a grouping of family channels just for the kids When youre using a Favorites list the Guide will only display those channels youve chosen and you ll also only see those channels when you change channels using CHAN UP DOWN on your remote Keep in mind no matter what Favorites list youre currently using you can still always access any channel you receive by keying in its channel number on your remote You can also edit or delete a list at any time awaAlbaded from www Manualslib com manuals search engine EENEN is E Caller ID amp Messages Caller ID amp Messages This feature lets you get messages from DIRECTV If you have Caller ID service you can also view phone c
33. hlight Settings and press SELECT Highlight Setup and press SELECT Press SELECT on Remote in the left menu Follow the onscreen instructions to program your remote for your TV or additional equipment AV1 and AV2 Once your remote is programmed to work with your TV the VOL and MUTE key control the TV regardless of the slide switch position If you would like to change the VOL and MUTE to work with another component you can Simply set up your remote to work with the component and then move the slide switch to the position you would like to lock the VOL and MUTE keys to Point the remote away from your DIRECTV Receiver and press and hold MUTE and SELECT until the light near the slide switch blinks twice about 5 seconds Enter 9 9 3 The light will blink twice indicating the VOL and MUTE are now locked to the chosen component no matter what position the slide switch is in Doim aded from www Manualslib com manuals search engine EENEN is Programming Your RerSet iGniititd Factory Defaults To reset all the functions of the remote control to the factory defaults follow these steps 1 Point the remote away from your DIRECTV Receiver and components Press and hold MUTE and SELECT until the light above the slide switch on the remote flashes twice about 5 seconds 2 Enter 9 8 1 The light on the remote will flash twice indicating you have cleared AV1 AV2 and TV modes Downloaded from www Manualslib
34. icates a rating level or channel that is blocked via Parental Controls Indicates a pay per view program is available as an All Day Ticket replay Indicates program shown in letterbox format eA Ww Denotes an error condition has occurred
35. io Connection Best Quality Using the S Video cable connect one end to the S VIDEO output jack on the DIRECTV Receiver and the other end to the S Video input jack on the TV Using the A V cable connect the white and red plugs from one end of the A V cable to the AUDIO L white and R red jacks on the back of the DIRECTV Receiver Connect the plugs from other end of the A V cable to the corresponding audio input jacks on your TV or VCR Do not plug the video yel low into either the DIRECTV Receiver or the TV If hooking up a VCR use another A V cable to connect the white and red plugs from one end of the A V cable to the audio L white and R red and video yellow output jacks on the back of the VCR Connect the plugs from the other end of the A V cable to the corresponding input jacks on your TV Then use another A V cable to connect the white and red plugs from one end of the A V cable to the AUDIO L white and R red and VIDEO yellow OUTPUT jacks on the back of the DIRECTV Receiver Connect the plugs from other end of the A V cable to the corresponding input jacks on your VCR Now continue on page 64 Connecting Your DIRECTV Receiver to Your Telephone Line Dowaljaced from www Manualslib com manuals search engine EENEN Choose Your Setup BEST QUALITY Television CONNECTION Q S Video amp A V Audio T 5 svingo s tS The back panels of your equipment may not look exactly like those ill
36. k to the TV s antenna in jack Now continue on page 64 Connecting Your DIRECTV Receiver to Your Telephone Line Dowaldaced from www Manualslib com manuals seape gitZF only has one audio input jack use AUDIO L white jack on the back of the DIRECTV Receiver to make OUTTOTV OFF AIR IN Downloaded from www Manualslib com manuals search engine 3 4 CHANNEL Choose Your Setup VERY GOOD QUALITY CONNECTION A V The back panels of your equipment may not look exactly like those illustrated Es Ss i Installation RF Coaxial Connection Good Quality Using an RF coaxial cable connect one end to the OUT TO TV jack on the DIRECTV Receiver and To switch between watching your VCR the other end to the antenna in jack on the TV or VCR If hooking up a VCR use another RF coaxial and watching video from your receiver cable to connect one end to the out to TV jack on the VCR and the other end to the antenna in jack you may need to program the INPUT key on the TV on your DIRECTV remote See page 68 Set the 3 4 switch on the back of the DIRECTV Receiver to the blank local channel for in your area For example if you have a local Channel 3 in your area then move the 3 4 switch to Channel 4 If you for info Some TVs also have a MENU button that allows you to change the video source using an onscreen menu have a local Channel 4 then set the
37. less phone jack that transmits Caller ID information DIRECTV Receiver will not turn on gt gt Check to make sure the power cord is plugged into the DIRECTV Receiver and the wall outlet Check the wall receptacle or extension cord to make sure it is live by plugging in something else Make sure the remote control is on DIRECTV mode and press TV POWER ON Press TV POWER ON then press it a second time Check batteries in remote control Be sure remote control is pointed at remote sensor and front of receiver is not blocked Unplug the receiver Wait five minutes Plug it in again Doim aded from www Manualslib com Tups o f ghile pl AYRE rch engine EENET is Troubleshooting gt Electronic protection circuit may have been activated because of a power surge Wait 30 seconds then turn on again gt Unplug DIRECTV Receiver for a few minutes then plug back in If this happens frequently the voltage in your house may be abnormally high or low gt Consider using a surge protector or line conditioner gt Ifyour TV turns off while playing and other lights appliances in your house do too you may have blown a circuit breaker or be experiencing a power outage gt Consult an electrician if the problem is frequent or severe especially if other household appliances or electronics are affected DIRECTV Receiver turns on or changes channels unexpectedly gt An Autotune may have been activa
38. ling telephone line or accessory attachments used with the product v Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of DIRECTV Doig aded from www Manualslib com manuals search engine Limited 90 Day Warranty wv v v v v v v Incidental or consequential damages resulting from the product SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU Any modifications or other changes to the product including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty Except in the case of hardware or software provided by DIRECTV installing software modifications hacks or utilizing service access or back doors will void this limited warranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications A product used for commercial or institutional purposes DIRECTV makes no warranty that the access connection will be a local not long distance phone call The continued p
39. ls 11 20 26 29 30 channel blocks 11 20 26 29 30 ratings 11 20 26 29 30 spending limits 11 20 26 29 30 unlocking 11 20 26 29 30 unrated programs 11 20 26 29 30 viewing hours 11 20 26 29 30 Passcode 29 30 Pay Per View 2 12 16 22 28 Power surge 35 Previous channel 10 Previous channels 35 Es Ss i E Other Information Program details 11 R S U Program guide 32 33 43 67 date amp time 32 33 43 67 quick menu 32 33 43 67 scrolling 32 33 43 67 sorting 32 33 43 67 tuning to a program 32 33 Ratings 27 Rear Panel 6 Receiver Rear Panel 6 Recent Finds 23 Remote control 4 10 11 13 Satellite Data Acquisition Unlock a particular program 33 67 29 Satellite Setup 39 User profile Scheduler 20 spending limit 2 Search 12 23 viewing hours 2 43 67 using 32 33 43 67 Programming 2 4 10 23 27 37 43 56 58 64 67 ordering 2 4 10 23 27 37 43 56 58 64 67 68 tuning to 2 4 10 23 27 37 43 56 58 64 67 68 Purchases 16 Q Quick Menu 4 18 20 22 24 26 28 30 39 16 18 24 28 32 33 34 36 37 38 39 62 64 66 67 68 69 keys 4 10 11 13 16 18 24 28 32 33 34 36 37 38 39 62 64 66 67 68 69 modes 4 10 11 13 16 18 24 28 32 33 34 36 37 38 39 62 64 66 67 68 69 problems 4 10 11 13 16 18 24 28 32 33 34 36 37 38 39 62 64 66 67 68 69 programming 4 10 11 13 1
40. m 2 aad lt M D G m D 5 m DIRECTV RECEIVER eroun P DIRECTV AEH D12MANO70801 9119 07 9 98 39 AM Ess WARNING To reduce the risk of fire or electric shock do not expose this product to rain or moisture The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids such as vases shall be placed on the apparatus CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION To REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK No USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL IMPORTANT Be sure not to place your DIRECTV Receiver near anything WET or HOT Eo 000 j55 ae If this product is used at 240VAC a suitable attachment plug should be used i The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids such as vases shall i Safety amp Care Your DIRECTV Receiver has been designed and manufactured to stringent quality and safety standards You should how ever be aware of the following important precautions for safe and optimal use of the equipment Meaning of symbols printed on the rear panel of the product The bolt of lightning indicates un insulated material within your unit may cause an electrical shock For the safety of everyone in your household please do not remove pro
41. ment before you connect or disconnect any cables We highly recommend plugging the DIRECTV Receiver into a surge protector to prevent The mains power connector at the back of the unit or at the outlet should be accessible to allow quick shutdown in case of emergency CAUTION Electric Shock never attempt to disassemble the DIRECTV Receiver yourself always take it to a qualified service person when repair is required Opening or removing covers may expose dangerous voltage or other risks and incorrect reassembly can cause shock when receiver is subsequently used Attempted self repair may also void your warranty Changes or modifications not expressly approved by the party responsible for compliance by the warranty or by the manufacturer could void the user s authority to damage from fluctuations operate the equipment in vour ie aa l Do not drop your DIRECTV Receiver and always move it with care Have your DIRECTV Receiver professionally serviced do not attempt to service it yourself To reduce the risk of fire use only No 26 AWG or better telecommunications line cord Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment if batteries are incorrectly Replace only with same or m manua lt requires ante Ta e sa alli dish coaxial cable shield be connected to the groundi
42. ng system of the building Es S Chapter 1 Getting Started Wel Gori eroe o aae E ARE E E A E E E ETR R 2 Installationanid Activin oisnean nn e ann E are O a OEE ESENS 3 DIRECTV Receiver Front Paneleirnirmiei i oana RE NRSA 4 Chapter 2 What s On Wachina OAs ee reacy errs eter er eee Sree re cae Perey ene erase ere eee ree eer ge 10 TMG ides E E E A docasaiea aaa cate ctaape O A gio 12 PRUROCU ME 555 c5 55s E T A anceps IP A A AE N O AA ean eat 14 Pay Per VIEW sioiias anepi aiden stew vierliueh eins tha EEE EAE aE A NEESKENS sas ENEKE OESS 16 Chapter 3 The Quick Menu Using the Quick Menu sunnan eel Rie E A E ER 18 Setin ES eoero Peis pi sn r EEEE EATS E EE NEE NEEESE KENEEN NEEE OOS aapi a arias 18 Audio Options cesis nnen nie oie nen EE R E A EER ERR 21 Cate gS Ory SOLE E E E 22 PAY Per ViGW auenien anae e E EAEE E EEEo EE rE E EREN 22 Find Byerne E E E EE E E E E N R 23 DEA Ai oo S E E E E ota Teves tens seasebebizaese 24 Favorite Seer ee EE EE EE eE E E EEEE E EE S 24 Galler ID 82 Messages aicicn cciiiass denies tees da hee aces lenin a E e Ras 25 Parental Controls ernearen E E E NA 26 Doi aded from www Manualslib com manuals search engine Chapter 4 Other Information Trot b lesbo Otte g vss segs sesesecsvcazestessevsesechasaehes ocdasaebes e esir E EEE ENEE ES ign peace rE EEEE beets 32 Limited 902 Dayo Warranty scctecctavzstesspseschzsrsycessesetocdadeceas stesracsatens cy seesegtesasecepsed dyeessstanetd
43. ning caste Ynou ll raceive ranlacament equinment in EENEN ia FCC Customer Information FCC Customer Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interfer ence that may cause undesired operation Responsible Party DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV gt Trade Name DIRECTV gt Type of Equipment DIRECTV Satellite Receiver gt Model Number D12 Federal Communications Commission FCC This equipment complies with both Part 15 and Part 68 of the FCC rules This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Downloaded from www Manualslib com manuals search engine Other Information This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or tele vision reception which can be determined by r
44. ny highlighted item BACK T A Takes you to the screen you visited previously MENU Displays a compact menu of settings and services RED In Guide jumps 12 hours back other functions vary look for onscreen hir GREEN In Guide jumps 12 hours forward other functions vary look for onscreen hints VOLUME Raises or lowers volume MUTE Toggles sound volume on off NUMBER KEYS amp DASH V Tune to a channel directly also input numbers and rs when needed in onscreen menus POWER Turns other equipment on and off as selected with MODE switch TV POWER ON OFF Turns your TV and DIRECTV Receiver on and off ADVANCE PLAY FFWD RECORD LIST Displays your To Do List S EXIT Exits any menu and returns to last channel viewed ARROWS Move highlight to items in any direction needed INFO Displays info for a highlighted or fullscreen program gt BLUE In live TV displays the Mini Guide other functions vary look for onscreen hints YELLOW In fullscreen TV cycles through alternate audio tracks other functions vary look for onscreen hints N GHAN PAGE N Inle TY changes channel up or down in a menu Q Qo _ such as the Guide scrolls page up or down PREV Tunes to last channel viewed ENTER Activates number entries quickly Downloaded from www Manualslib com manuals search engine 2 D m lz g 3 Es
45. on page 12 Keep in mind either way you ll only be able to access those channels in your chosen DIRECTV programming package Use the black keys on the left side of your remote control to adjust volume up or down VOL or mute the sound MUTE The black keys on the right side can take you to the next channel numerically up or down CHAN or jump to the previous channel you watched PREV Wowalhaded from www Manualslib com manuals search engine The Channel Banner Any time you tune to a channel you ll see the channel banner appear across the top of the screen This banner displays the following useful information 06d 0000 1 Current date amp time 2 DIRECTV Channel Channel logo number and call letters of the station yowre currently viewing 3 Program Program title stop and start time and rating of the current program 4 Current Favorites Favorite Channels list currently in use 5 Audio options Two states bright and dim If displayed brightly alternate audio options are available 6 Messages Two states bright and dim If displayed brightly there are new DIRECTV messages in Caller ID amp Messages 7 Parental Controls Parental Controls lock status Three states Locked unlocked and temporarily unlocked Music Channels Your DIRECTV service includes dozens of enjoyable continuous commercial free music channels with something for every Downloaded fitaste tunetethesedustas v
46. ou wuld tejapy channel You ll see a special Channel Banner that initially displays the channel deecrintion Gor evamnle Alternative Tadav e Coiuntrv Ae each enna ie nilaved ite info will annear in the hanner The channel banner gives you info on the channel and show you are currently watching To see program details at any time press INFO on your remote press a second time to clear Select More Info button to see additional options The Guide Overview of the DIRECTV Advanced Program Guide The Guide displays listings of current and upcoming programs for up to 3 5 days in advance Find out what s on now or later change the channel find and purchase a pay per view movie or event or search for a program youre interested in Icons you may see in the Guide gt mE Broadcast in letterbox 16 9 or widescreen format gt All Day Ticket Pay Per View showings pay once watch all day DoWillbaded from www Manualslib com manuals search engine The Guide Getting Around in the Guide Press the GUIDE key on your remote then choose how you want to filter the Guide Select All Channels or channels in a specific category Moving through the Guide is simple gt The UP DOWN LEFT and RIGHT arrow keys move you through listings and time slots Highlight a program or channel cell to view its description Highlight an item by using the arrow gt Use the CHAN ke
47. pment may not look exactly like the model illustrated 1 SATELLITE IN Use to connect the DIRECTV Receiver to the satellite dish antenna If your installation includes an FTM Frequency Translator Module connect the FTM output to this input FTM is a technology that allows multiple tuners to work with a single satellite input FTM support may require a software upgrade Ask your DIRECTV Installer for details 2 OUT TO TV Connects the DIRECTV Receiver to your TV or VCR using RF coaxial cable This jack provides the most basic connection carrying good sound and video quality 3 OFF AIR IN Connect a standard TV antenna or cable feed to the DIRECTV Receiver using this jack You can then switch between the DIRECTV Receiver s signal and the TV cable feed 4 3 4 CHANNEL SWITCH Allows you to choose the channel that is not used in your area 3 or 4 when the receiver is connected to TV using RF coaxial cable from the DIRECTV Receivers OUT TO TV owAlGaded from www Manualslib com manuals search engine DIRECTV Receiver Rear Panel 5 6 7 8 9 S VIDEO Provides the best picture quality better than VIDEO RCA type or RF coaxial cable jacks If your TV has an S Video jack use it along with the audio jacks S Video only carries picture information not sound to connect to your TV VIDEO Yellow Provides better picture quality than the OUT TO TV jack Connect the second RCA type composite VIDEO j
48. rch engine Es Ss i Other Information 3 Select Settings 4 Select Setup then Info amp Test 5 Use arrow keys to highlight the System Test tab then press SELECT on Run Test 6 Ifyour system does not pass the system test check any of these potential trouble areas cabling pointing the satellite dish phone connection and access card 7 Ifyou continue to have problems call DIRECTV Customer Service at 1 800 DIRECTV You should run a system test several times before concluding that there is a problem Occasional fluctuations in the phone line or satellite signal can give temporary false readings DowaAlGaded from www Manualslib com manuals search engine EENEN a Limited 90 Day Warranty Limited 90 Day Warranty DIRECTV warrants your DIRECTV Receiver Model Number D12 and any included accessories against defects in material or workmanship for a period of ninety 90 days after the date of acquisition Who is Covered You must have proof of acquisition to receive warranty service A receipt or other document showing that you acquired the product is considered proof of acquisition THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER ACQUIRER OR ANY PERSON RECEIVING THE DIRECTV RECEIVER AS A GIFT FROM THE ORIGINAL CONSUMER ACQUIRER AND TO NO OTHER ACQUIRER OR TRANSFEREE THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNI
49. receiver to Doi aded from www Manualslib com manualypgele Ante activate your programming EENEN is Safety amp Care Cables amp Connections Best Video S Video Jack and Cable S Video jacks and cables provide the best picture quality You will still need to connect the left and right A audio cables to the TV or optical audio cable to your stereo because the S Video cable only carries the S Video Jack picture signal not sound Audio Video A V Jack and Cable Audio Video A V cables provide very good picture quality and stereo sound and should be used if your TV does not have S Video jacks The DIRECTV Receivers A V jacks are color coded yellow for video red for right audio and white for left audio If your TV has only one input for audio mono connect it to the left white audio jack on the DIRECTV Receiver RF Jack and Coaxial Cable F type RF jacks and coaxial cables provide good picture and mono sound quality They should be used if A V connections are not available on your TV RF jacks are used to connect to your TV and satellite dish off air antenna and cable feed connections The RF jacks on the receiver are labeled SATELLITE IN OFF AIR IN and OUT TO TV Note Be sure to use RG 6 coaxial cable when connecting from the satellite dish to the DIRECTV Receiver RF Jack Downloaded from www Manualslib com manuals search engine Ess i Installation Telephone Jack and
50. rflow to the unit Blocking the airflow to the unit could impair performance or damage your receiver and other components Do not stack electronic components or other objects on top of the DIRECTV Receiver Also do not stack the receiver on top of a hot component such as an audio power amplifier Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet Use of a surge protector is also recommended Don t overload power outlets or extension cords which can result in the risk of fire or shock It s also important to use only the type of power source indicated on the marking label or in this manual To prevent electrical shock this apparatus shall be connected to a mains socket outlet with a protective earthing and fully inserted Avoid audio hum or interference by inserting all cable plugs firmly into their jacks Also place Audio Video A V cables to the sides of the TV back panel rather than down the middle once connected Try not to coil any twin lead cables and keep them away from A V cables as much as possible Never insert objects of any kind into any openings in the DIRECTV Receiver other than the DIRECTV Access Card as detailed in this chapter Place it on a flat hard surface do not operate the DIRECTV Receiver on a carpet or other padded surface Always unplug your DIRECTV Receiver before moving it Always unplug the DIRECTV Receiver TV and other equip
51. rovisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming show information program guide data and scheduling information Downloaded from www Manualslib com manuals search engine Es Ss i Other Information Make Sure You Keep Please keep your receipt or other document showing proof of acquisition Attach it to this User Guide and keep both nearby Also keep the original box and packing material in case you need to return your product y P 8 P 8 y y P Before Requesting Repair Service Please check the troubleshooting section of this guide This may save you a call to DIRECTV Customer Care To Get Warranty Service Warranty service will be provided by DIRECTV If you believe you need service for your Receiver contact DIRECTV at 1 800 DIRECTV A representative will go through a diagnostic checklist with you If it is determined that the prod uct needs to be returned for service or exchanged you will receive a return authorization number The representative will give you complete shipping details To Get Out of Warranty Service To obtain out of warranty service contact DIRECTV at 1 800 DIRECTY for information on the possibility of and any costs for repair or replacement of out of warranty products DowalGaded from www Manualslib com manuals search engine EENEN is E Limited 90 Day Warranty
52. s Phone Access Card Receiver ID owaAlGaded from www Manualslib com manuals search engine PEE C o E DIRECTV PROTECTION PLAN DIRECTV PROTECTION PLAN Protect your DIRECTV System with the DIRECTV PROTECTION PLAN For a low monthly fee the DIRECTV PROTECTION PLAN covers the components of your DIRECTV System giving you peace of mind and comprehensive sup port to ensure that you and your family enjoy nonstop DIRECTV entertainment DIRECTV PROTECTION PLAN Benefits Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System including gt In home service calls when needed gt 24 hour Technical Support gt Power surge related repairs gt Dish antenna realignments gt Cables switches and associated wiring gt Replacement of defective equipment if problem throughout home can not be resolved over the phone gt Defective remote control replacements gt All parts and labor for repair Get ALL THAT FOR JUST 5 99 a month This one low monthly fee covers every DIRECTV component and receiver on your account Downloaded from www Manualslib com manuals search engine Es S i Other Information Sign up for the DIRECTV PROTECTION PLAN Today If you have standard DIRECTV Receiver s visit DIRECTV com and SIGN IN using the simple steps below or call 1 80
53. such as Movies Sports or News While in the Guide from the Quick Menu select Category Sort To further narrow your search select the category you want then select a subcategory if you wish To quickly move through the Category Search results use the RED or GREEN key on your remote to advance or reverse in 90 minute increments Press GUIDE to return to the regular Guide or EXIT to return to live TV Pay Per View This option enables you to check out DIRECTV Pay Per View listings by category While in the Guide press MENU then select Pay Per View You will see three choices for sorting the listings Choose A to display all current pay per view programs Movies will give you listings of all current movies available Pick Special Events to see specific events such as sports comedy specials and more The Guide will update with matching programs Downloaded from www Manualslib com manuals search engine Find By Find By Would you like to locate a particular program movie or sports event you want to see even shows starring a favorite actor or games with your favorite team Find by offers some easy ways to spot just what you want to watch Press MENU then select Find by You can find a program by Title Person Keyword or Channel Your search will be quicker if you narrow your search by selecting subcategories just follow the onscreen instructions Once youve found a program youre after all you have to do is
54. such equipment for additional information Rey 1 31 D12 070911 Doimi aded from www Manualslib com manuals search engine Icon Reference Arrow Icons Indicate that a show s start or end time is earlier or later than is visible in the Guide program cell dae LEFT and RIGHT arrows on the remote offer special functionality E a Objects are scrollable above or below the visible window a UP and DOWN arrows on the receiver front panel offer special functionality Scheduler Icons Shows an Autotune has been set for a future program or a present program is Autotuned Q Indicates an Autotune set for a present or future program conflicts with another scheduled program Indicates an Autotune has been set for all episodes of an ongoing program Shows an Autotune has been set for matchin Se 8 programs in a Find by Indicates a present or future pay per view program has been scheduled for purchase Downloaded from www Manualslib com manuals search engine Other Icons oi Denotes one or more alternate audio tracks available for a program Denotes that no alternate audio tracks available Indicates one or more new messages are in the Inbox Indicates no new messages are in the Inbox Shows that Parental Control limits are currently locked Shows that limits are temporarily unlocked fa E Za a a A Shows that there are no current limits imposed FT Ind
55. ted See page 28 gt Your TV s timer may have been activated gt Check your TV owner s manual Downloaded from www Manualslib com manuals search engine Es Ss i hn Other Information Blank screen gt Check that all components connected to the input jacks are turned on gt Try another channel gt Your DIRECTV Receiver may be hooked up incorrectly to the TV Press the INFO button on the front panel of the DIRECTV Receiver to see if the channel banner appears If it does not check the Setup and Connections section for instructions about connecting your satellite receiver gt Ifthe DIRECTV Receiver is connected to the RF input of your TV makes sure that the TV channel matches the 3 4 RF switch on the back panel gt Press the TV INPUT key on the remote to make sure your TV input is set to the TV input your DIRECTV Receiver is connected to gt Press the POWER button on the front of the DIRECTV Receiver gt Press the red RESET button behind the door on the front panel of the DIRECTV Receiver Temporary loss of the satellite signal or Searching for Satellite Signal message gt Your satellite system may be experiencing rain fade a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall Rain fade is usually brief lasting only as long as the heavy rain cloud condition persists gt Your dish may be blocked Check that something is not blocking the dish P
56. tip over Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the Dowhlba tactdionviveaddaniaislib com manuals searapparatus has been exposed to rain or moisture does not operate normally or has been dropped Ess SP i For your information The identification sticker can be located underneath or on the back of your receiver CAUTION The telecommunication network voltage used is the category number 3 There is a danger of explosion Note to Satellite Dish Installer replaced This reminder is provided to call your attention to articles 810 and 820 of the 2005 National Electrical Code Refer to article 810 equivalent type i BUNCH r 810 1 d 810 15 af re uirgd rounding of the metal structure of the dish antenna Refer also to the 810 2 which by e Downloaded fto re CAUTION Avoid moisture to reduce the risk of fire or electric shock The DIRECTV Receiver should not be used near water for example kitchen sink bathtub pool damp basement Also never spill liquid on the receiver and do not place vases or other vessels containing liquid on top of it Ensure proper ventilation the vent slots on the DIRECTV Receiver must be left uncovered to allow proper ai
57. uctions to set the program to autotune as you wish 3 Select the Set Autotune button then OK on the confirmation screen If a program you select to autotune conflicts with another program you will be notified of the conflict at the time and given a choice of which autotune to cancel DoWalbaded from www Manualslib com manuals search engine BEE Changing Autotune Options Canceling an Autotune Once you have scheduled a program to autotune you can change the autotune options or cancel the autotune by selecting the program in the Guide or the To Do List press LIST then select the Autotune item in the left menu and follow the onscreen instructions to change the program s options or cancel the Autotune completely You can change the following Autotune options e Forall programs you can extend Autotune start and stop times for example start 1 minute before the program stop 5 minutes after the scheduled end of the program e For programs with multiple episodes you can select whether to Autotune first run programs and repeats or just first runs Recording to VCR To record a program on your VCR make sure you ve connected your VCR properly to your DIRECTV Receiver then set up your VCR to record at the same time as a scheduled autotune and you re set See your VCR User s Guide for information on how to set it up for scheduled or manual recording Downloaded from www Manualslib com manuals search engine
58. ustrated DIRECTV Receiver SATELLITE IN aa 2 wow orram E sy wr VIDEO DIO ry one lore Downloaded from www Manualslib com manuals search engine Installation TIP To switch between watching your VCR and watching video from your receiver you may need to program the INPUT key on your DIRECTV remote See page 68 for info Some TVs also have a MENU button that allows you to change the video source using an onscreen menu If you have trouble changing the video source refer to the instructions that came with your TV A V Connection Better Quality Using the A V cable connect the white red and yellow plugs from one end of the A V cable to the AUDIO L white and R red and VIDEO yellow output jacks on the back of the DIRECTV Receiver Connect the other end of the A V cable to the corresponding A V input jacks on your TV If hooking up a VCR using another A V cable connect the white red and yellow plugs from one end of the A V cable to the AUDIO L white and R red and VIDEO yellow output jacks on the back of the DIRECTV Receiver Connect the other end of the A V cable to the corresponding input jacks on your VCR Then run an A V cable from the VCR s A V output to the TV s A V inputs This will allow you to watch videotapes NOTE If your TV only has one set of A V input jacks this connection can also be made by running a RF cable from the VCR s out to TV jac
59. vice 1 Make sure the MODE SWITCH on the remote control is set to DIRECTV 2 Press TV POWER ON The DIRECTV Receiver will turn on 9 TIP 3 The first screen will allow you to select a language Using the arrow keys on the remote control move to the language you prefer and press SELECT You may decide to set up change 4 You will see a Welcome screen or adjust some of the settings later When you re ready press Now let us lead the way MENU on your remote press SELECT on Settings then select Simply follow the onscreen directions to complete your setup functions If you ve installed your satel Setup lite dish and system yourself you ll be guided though various functions for optimizing your signal and setup including positioning your dish and a system test If like most people you had your system professionally installed these functions already have been completed In order to protect your TV screen from burn in a side effect caused when a stationary image is displayed for too long the DIRECTV Receiver interface automatically goes into screen saver mode and displays a black screen with a moving aded from www Manualslib com manuals S29ew4en ne key is pressed for 5 minutes or more while a stationary image is displayed on the TV To dismiss the Downlo screen saver and return to what vou were doing press anv key on the remote Burn in mav cause permanent damaae to BEE Guided Setup amp Activation
60. y up or down to scroll a full page keysito move LEET RIGHT UP or DOWN Press SELECT to access the information gt Press the RED or GREEN keys to move forward or back in time rahannel gt To tune to a program that is on now highlight the program and press SELECT Selecting a future program displays program information wv Press INFO when you ve highlighted a show in the Guide to view a more in depth description and options Pressing INFO when you ve highlighted the channel name displays the channel s listing for up to 3 5 days v Press SELECT when you ve highlighted a channel cell far left to view that channel in the TV window wv Press MENU to see Guide options change your Favorites list or jump to a desired date and time Downloaded from www Manualslib com manuals search engine Autotune An even better way to catch all your favorites Autotune is a great way to see your favorite programs on your schedule You won t miss your favorite series because it moved to a different day or time or miss your team s playoff game because you had to work late Just set a program to autotune and your DIRECTV Receiver will tune to it automatically when it starts To schedule a program for autotuning with specific options 1 Highlight a program that interests you and press INFO 2 Highlight and select Autotune A screen is displayed where you can set Autotune options for that program Follow the onscreen instr

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