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G DATA AntiVirus

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1. Entre network ACLR ME GD ACER HF GD ACER HR ADMIN PC AMOSO ANDREA ANDREAS OL AWK TEST_XP AVKSORVER ANKTESTNTA ANKXP_TEST RACKUPRECr BENZIVISTAL BORIS ANES BRAUIMOSEN BRAUMUNTE URN Trac in SY NRN posres BRN ES38C BUHAL CO_WITER COWRITER D CEBO centos G DATA AntAinus Chere Pcapiora antes for scan pb Peay Vna Sigetuss 220200 Crises 0 il bm The client selection area far left displays the hierarchical structure of the computers supervised The area selection middle can be used to switch the task area right co lumn The content of the task areas normally refers to those computers highlighted in the client selection area or the highlighted groups of clients Above this column is a menu and toolbar for global commands which can be used in all task areas 1 Title bar 2 Menu bar 3 Toolbar 4 Client Selection Area 5 Task Area Selection 6 Task Area Display 7 Status bar 30 G DATA AntiVirus Administrator G DATA AntiVirus Administrator program structure Title bar You can use the title bar displaying the program symbol and program name to specify the basic Windows commands for managing and using the program windows You can find information in the Microsoft Windows online help Menu bar The menu bar contains global functions which can be used in every task area They have been divided into the following areas e File e Clients e View e S
2. e the G DATA AntiVirus registration number or your user name for online updates You will find the registration number on the back of the manual Your user name is sent to you when you register e the exact version of Windows you are running Client Server e any additional hardware or software components installed on your computer Client Server This information will ensure that your conversation with the Hotline operators is shorter more effective and more productive If possible please have the telephone near to your ManagementServer which should be switched on when you call 13 G DATA AntiVirus Online Registration You will have to register on the G DATA UpdateServer to receive your access data before you can run an online update You can register by selecting Online Update under Start gt Programs gt G DATA AntiVirus ManagementServer amp G DATA AntiVirus ManagementServer Internet Update prover With the Internet Update you can update the virus database and program files of G DATA AntiVirus Enter the access data received following product registration Click the Online registration button if you have not yet registered User name Online registration Password Internet settings To keep the data volume as small as possible Internet updates are executed only if a new version exists on the G DATA server Disable the version check if files on your computer
3. G DATA AntiVirus Incoming mails The following options are available In case of an infection This allows you to specify what should happen if an infected file is found There are different settings available depending on the way a particular client is used Scan incoming emails for viruses When you activate this option all emails received while the client is online will be checked for viruses Scan unread mails at program startup This option allows all emails received on the client when it is not connected to the Internet to be scanned for virus infections As soon as Outlook is opened it will ensure that all unread emails in the Inbox and its subdirectories are scanned Attach report to infected incoming mail As soon as a client receives an email containing a virus a message will be inserted in the body of the mail be low the actual message WARNING This mail contains the following virus followed by the virus name The warning VIRUS is also inserted before the mail s subject header If you have the Delete attachment text option enabled you will additionally be informed that the infected part of the email has been deleted Outgoing mails The following options are available 58 Scan outgoing mails before sending G DATA AntiVirus allows you to scan your emails for virus infection before you send them to ensure that viruses are not inadvertently sent from your network If an outgoing mail
4. or a list of infected clients Hit List of Infected Clients Sp JENSVISTA G DATA AntiVirus Administrator A SS File Chents View Settings Help HOTLINE HOTLINE H HOTUNES H HOTUNES HOTUNES HOTLINE HOTLINES HOTLINES HOTLUNEVIST Number of chent connected Number of cheris aho hyve connected tn he Management Number of chents rho hare connected to the Managemert Number of cheris rho howe connected lo the Managetanet Number of chants who hawe never Conmected to the Manag Number of cllents tor which the montoning system her been Number of cheri tor stach the mondonng syelmes has been IBM TWELMI IBMZ6O KKF ISDON SERVER JAPAN JAPANI ensvista Vius Signetrer 23052007 Erie 1 65 G DATA AntiVirus G DATA AntiVirus Client All clients have their own virus signature files and an individualized job scheduler that programs the completion of automatically scheduled virus checks Both of these features enable computers that are running offline to maintain a regular schedule of antivirus activity z The client symbol in the task bar After the client software has been installed the user of the client can use a symbol in the start bar for scanning the system on it for viruses without having to enter any kind of administrative details Users can right click on this symbol to open a context menu that enables them to per form the following functions SECURITY Virus Checking Th
5. HOTUNE H HOTUNES H Computer Engine Version G DAT Last access Upd HOTUNES T JENSVISTA HOTLINES HOTLINE HOTLINES HOTUNES HOTUNEVIST IBM EK IBM PE IBM BACKI IBM_FRIDO IBM_TWELMI IBMZ60 KKF ISON SERVER Stans Orders Settings Mentor Emai Reports Chores Siativics JAPAN ANI S JENISTA Heady Veus Sgrehers 29052007 Erines 1 Tagged 0 In the Clients task area the following information is available to you When you are in the Clients task area all listed clients appear using the name that you have assigned to them To sort your clients click on a column heading A small arrow appears in the column heading which currently controls the sort Ascending or descending sort order is indicated by the arrow s direction The following column headings appear To view all column headings use the window scroll bar You can choose from the following criteria e Computer The name of the respective client appears here A engine B engine The version number of the virus database and the date of your last update via Internet update appear here Version G DATA AntiVirus Client This contains the versions number and date of creation for the G DATA AntiVirus Client software used e Last access This entry can be used to discover at what point in time the G DATA AntiVirus Client was last active Update virus database You will be able to see whether the updating of the most recent virus
6. If you have not activated the Autostart command of your CD ROM drive G DATA AntiVirus cannot automatically start the setup procedure If this is the case in the Windows Start menu click Run in the window that appears type e setup exe and click OK A first installation window opens automatically You must select a module to install You have three installation options available Your first step is to install the G DATA AntiVirus Management Server on the computer that you wish to use as the AntiVirus server G DATA AntiVirus Setup Select module for installation G DATA AntiVirus Management Server The ManagementServer controls all clients at workstations notebooks or file server and pushes software updates and virus signatures out to the clients The installation includes the G DATA AntiVirus Administrator i G DATA AntiVirus Administrator The administrator ensures the remote controls of the ManagementServer The administrator can be run from any PC in the network i G DATA AntiVirus Client The client software executes the virus protection jobs scheduled by the ManagementServer on all Network PCs sa Boot CD Creation The Boot CD Wizard will help you make a boot CD for the basic virus analysis The current virus definitions will be used ch Close 21 G DATA AntiVirus Each installation option will be covered below Your options are Option 1 The G DATA AntiVirus Management Server The G D
7. if no scan jobs are in progress One of the following reasons could explain why the link has been unsuccessful e The client has been turned off or separated from the network e Itis impossible to establish a TCP IP link between the client and the Manage ment Server Please check the network settings e The client has been unable to determine the IP address of the server that is the name resolution has failed to function You can check the link using the ping command Start by typing ping lt server name gt when prompted for an entry replacing lt server name gt with the name of the computer in the network where the Management Server has been installed Clients should not be addressed by names rather they should be addressed by their respective IP address Installing the Management Server When you are installing the Management Server you will be prompted for the server name You must replace the name with the IP address You can also replace the server name with the IP address later after you have already installed the Management Server You must remember to modify the registry entry accordingly HKEY_LOCAL_MACHINE Software G DATA AntiVirus Client Server G DATA AntiVirus Management Server ComputerName and the file Programs G DATA AntiVirus Client Server G DATA AntiVirus Management Server AvkClientSetup RegServertxt Activating the clients in the G DATA AntiVirus Administrator You must be able to establish the link f
8. incoming emails for viruses and prevents infected emails being sent out The Apply option accepts any changes made and Cancel quits the dialog without the changes being applied Ee ENGVSTA G DATA AntiVirus Adrrunastoaton SS aT File Clients View Settings Help Oo RegS Re MOTUNEIS Ema Regati j Certs Sci HOTLINE HOTLINES H incomeg mat Accest HOTLINES H in cane of an Disintect E not poatible delete atachmeri hg HOTLINES F Check iecared emal for viewwes Aeiect HOTLINES 4 Scan uremad meal aller peogan hae been uated foriy Microsott Qutiock WOTLINE J Amah econ to efected emal when recerved HOTLINES HOTLINE Oyma mak HOTLINEVIST J Check enal beive rendro IBM EK y Anach impot to aagany enai I8M PK Paya ste iru news IBM_BACKI IDM_FRIDO Scan operit IDM TWELMI Use angrez Both erre jecommended DMZ _ ISON SERVER A Oudteeak Shek LAPAN Settings Do not use HTTP peony server Change JAPANI ALONA agrahae Gorrioad Y Ansasta let JUQITH PC KAYSER Noat y uiai when veus Getected KAYSERNOTE iii KKF Kal 7 Proinci Microsc Dioch wa ringated chap KF 250T anian m gp Pot 110 Pot Change Ke MAP enabled Port 143 KLOCKEWITZ SMTP enabled Port 25 KOREA tom Ray Veut Sepumses 23052007 Erim i The G DATA AntiVirus Administrator allows you to set individual mail handling configu rations for each client or for user groups You can choose from the following options 57
9. you should therefore make sure that you receive new updates as soon as they are released 10 General Tips for Better Antivirus Protection G DATA AntiVirus can detect not only known viruses on the basis of confirmed virus signatures but it can also detect suspected viruses by using a heuristic analysis which identifies suspicious code based on specific viral characteristics This provides a measure of assurance However there are additional steps you can take to not only safeguard your individual workstation but to safeguard your entire network system as well These steps do not take much effort however they can improve the security of your system and the integrity of your data quite considerably Use original software Use only original software and before using it be sure that all floppy disks are write pro tected To ensure that your media is write protected the small sliding panels must cover the two holes at the top of the disk No virus can circumvent this hardware protection When downloading software from the Internet be critical and only use software that you really require and only use software whose origin appears trustworthy Never open files that have been sent to you by unknown sources or that surprisingly appear from friends colleagues or acquaintances As a precaution ask the source first if the program can be started without danger or not Change the BIOS start sequence Many of the problems caused by a virus i
10. 69 G DATA AntiVirus and domain for the G DATA AntiVirus Management Server After you have typed in these details another window will appear showing you all the available network compu ters The active clients will be denoted by a special symbol Deactivated clients will be denoted by a shaded symbol Select one if the network computers for the installation procedure and then click the Install button It is as simple as this for you to install the G DATA AntiVirus Client on this computer If any problems should arise with the remote installation of the G DATA AntiVirus Clients using the G DATA AntiVirus Administrator there is also the opportunity of installing the G DATA AntiVirus Client software manually or semi automatically onto the client computers The G DATA AntiVirus Client software cannot be installed remotely with an auto matic procedure using the G DATA AntiVirus Administrator Tool You will need to ensure that your network meets some advanced system requirements before you can install the G DATA AntiVirus Client software remotely from the server to the clients Requirements for remote installation on Windows XP or Windows 2000 e Administrator rights on client want to improve my clients by adding the G DATA AntiVirus software using a vacant network server During installation the setup program for clients will be copied into the following directory AvkClientSetup that is beneath the program directory C Programs AVK Client
11. Server AVK Management Server After you have made this directory available in the network you can use this directory to start the software from any client by clicking the following file Setup exe want to use the G DATA AntiVirus CD ROM to install the G DATA AntiVirus Client software on my clients You will not find it difficult to install the client software directly on any of your clients with the help of your CD Just insert the CD in the CD drive on the client computer then select the component G DATA AntiVirus Client by clicking the adjacent button With the installation you are then prompted for the name of the computer on which the G DATA AntiVirus Management Server is to be installed Enter the respective name for example avk_server Then click Continue to complete the installation Sometimes you will see a message in the final setup screen prompting you to re boot you must do this because the G DATA AntiVirus Client will not operate until you have 70 Frequently Asked Questions FAQ want to install the G DATA AntiVirus Administrator on a client computer There is no problem if you want to start the G DATA AntiVirus Administrator from any other computer in the network The Administrator program runs best from the G DATA AntiVirus Server even if you decide not to install the G DATA AntiVirus Administrator on any client However we suggest that you only install the G DATA AntiVirus Administrator on a client compu
12. The client has to be restarted in order to complete the removal process The user will be requested to do this via a message window gt Update virus database Updates the client s virus database with files from the G DATA AntiVirus ManagementServer Eo Update virus database automatically Turns on the virus database s auto matic update function The clients regularly check if a new version is available on the G DATA AntiVirus ManagementServer and if so will run an update automatically DO Update program files Updates the software on the client with program files from the G DATA AntiVirus ManagementServer The client may need to be rebooted after the program files have been updated B Update program files automatically Turns on automatic software updates The clients regularly check if a new version is available on the G DATA AntiVirus Ma nagementServer and if so will run an update automatically a Edit exception directories This allows you to define the client s exception directories which will not be checked during the course of a scan 64 G DATA AntiVirus Administrator Statistics In this entry field you can display statistical data on virus incidence and on the level of client infection To do this simply select in Statistics whether you would like a general overview of clients and their interaction with the ManagementServer Client Overview an overview of the viruses combated Virus Hit List
13. and the application of designated virus signatures to combat it practically in real time Select Modify to specify whether the OutbreakShield should use additional signatures to increase its detection rate Note Loading signatures can result in an Internet connection being established automatically Alerts The following options are available Inform user if virus is discovered The recipient of an infected message can be notified automatically by a warning displayed on their desktop Email protection The following options are available Protect Microsoft Outlook via integrated plugin When this is enabled a new Scan folder for viruses option is added to the client s Outlook Tools menu This allows an individual client s user to check the current mail folder for viruses regardless of the administrator settings The user can also scan file attachments when an email is open by using the Scan email for viruses option from the email program s Tools menu After it has finished it will display a summary of the virus scan results in a window This will tell you if the virus scan was completed how many emails and file attachments were examined and about any read errors that occurred and will provide information on any viruses found and the solutions applied Both windows can be shut down by clicking on Close 59 G DATA AntiVirus Reports All detected viruses appear in this task area In the
14. assigns an individual password to each client which users can use to modify the virus checking functions on the client This password is assigned in the Settings area of the G DATA AntiVirus Administrator Quarantine Even for computers that are not currently connected to the network being monitored by G DATA AntiVirus there is a local G DATA AntiVirus quarantine folder available This enables users who are not in the building users on business trips for example to place suspicious files into quarantine on their laptop for examination on the company network at the next available opportunity The quarantine folder also allows you to disinfect infected files to delete them if this does not work or to move them back to their original location if required 67 G DATA AntiVirus Warning Moving the files back to their original location does not remove the virus You should only use this option if the program will not function without the infected file and you need it to recover your data Internet Update Internet updates of the virus signatures can also be performed independently via the G DATA AntiVirus Client This is useful for example for laptops which may not always have access to the company network The administrator can also make this function available specifically for individual clients Note You can use the Settings and Schedule button to update the virus signatures on the client at specified times Info Y
15. be To activate a computer highlight it on the list and then select the Activate client option from the Clients menu g To update the list of existing clients after network changes please click the Up date button X You can remove a computer from the list i e deactivate it by highlighting it and then selecting Delete from the Clients menu Please note that deactivating a computer will not result in the client software being deinstalled fin The activated computers can be grouped together This allows easily recognisable security zones to be defined as all settings can be applied both to individual computers and to complete groups To create a new group simply highlight the next highest group and then select New group from the Clients menu You can then simply use your mouse to drag and drop the relevant clients into the newly created group The computers can be easily moved from one group to another via drag and drop Individual computers can appear in multiple groups hold down the Ctrl button whilst dragging and dropping to duplicate a computer in another group Alternatively you can select the group and then choose Edit group from the Clients menu This will open a dialog box in which you can either add new computers to or remove existing ones from a group 29 G DATA AntiVirus Administrator Interface The AntiVirus Administrator interface is divided into the following areas ANS 9A 12 34
16. be installed After entering the relevant details which will be saved by the software and thus do not need to be entered each time please confirm by pressing OK This will then open a dialog box showing all the available clients Select one or more deactivated clients and then click Install G DATA AntiVirus will automatically install the G DATA AntiVirus Client software on the relevant computers If it is not possible to install the G DATA AntiVirus clients via the remote installation described here you can also install G DATA AntiVirus Client on the clients manually or semi automatically Hint To access deactivated clients these of course need to appear in the directory listings When you use the Install G DATA AntiVirus Client option the program will draw your attention to this if necessary and will allow you to display the deactivated clients Create a G DATA AntiVirus Client Installation Package This function enables you to have the system create an installation package for the G DATA AntiVirus Client The package is a single executable file AvkClientSetupPck exe that can be used to install a new client on any computer you want to protect without any further user interaction The installation package can for example be used to distribute the client to all the computers in a domain using a login script Note The package will always contain the latest client version on the server View menu This menu enables you
17. command is only available if you highlight a Client group icon or the Entire network icon New clients that are moved into a group take over the group s default settings these settings can then be individually modified later as necessary Delete default settings Use the Delete default settings command to delete the default settings for a selected group and replace them with the default settings for the entire network Note The Delete default settings command is only available if you highlight a client group icon 34 G DATA AntiVirus Administrator Update view To keep track of network modifications which take place while using the G DATA AntiVirus Administrator use the Update view command to refresh your client list Display deactivated clients G DATA AntiVirus Clients that have not been deactivated or removed from the client list by using the Clear command can be made visible again by selecting this command The deactivated clients appear with translucent client icons SQL2003 SQL Serve TESTPC_JENS 4 TESTRECHNERO1 Activate client If you select a deactivated client icon which appears with a translucent icon and select Activate client the selected client icon becomes active This means that the activated client is now available for observation No virus control routine is necessarily linked to this action To ensure that antivirus routines are activated you should apply the anti virus defaults which appear in the
18. does contain a virus a message will be displayed saying The mail re subject header contains the following virus virus name This mail cannot be sent and the affected email will not be despatched Certify outgoing mails A certification report is displayed in the body of each outgoing email below the actual email text This will say Virus checked by G DATA AntiVirus provided the option Scan outgoing mails before sending is enabled You can also specify whether the report should contain the G DATA AntiVirus version date Version information and a link to the G DATA Virus Encyclopedia Virus News A full report would therefore look something like this Virus checked by G DATA AntiVirus Version AVK 10 0 541 from 06 02 2007 Virus News www antiviruslab com G DATA AntiVirus Administrator Scan options The following options are available Use Engines G DATA AntiVirus works with two independently operating virus scanner units Using both engines is the only guarantee of optimal virus protection although using a single engine does offer performance benefits as the scan can be completed more quickly with just one engine OutbreakShield The OutbreakShield detects and neutralises malware in mass emails before the relevant updated virus signatures become available The OutbreakShield uses the Internet to monitor increased volumes of suspicious emails and thus bridges the gap between a mass mail outbreak
19. ensures that should a critical situation arise each client system is regularly updated with the necessary virus signatures so that any new virus can be quickly identified and any subsequent response time is as short as possible The centralized control with the G DATA AntiVirus Management Server ensures that the installation routine the settings the updates the remote control and automatic virus check procedures can be centrally managed for an organization s entire network all from one loca tion This makes it easier on the system administrator and saves both time and money Since you have decided to use G DATA AntiVirus you are aware of the problems that computer viruses can cause and you know that you need professional help to safeguard your network Because G DATA AntiVirus is one of the best AntiVirus programs in the world you will be receiving superior antivirus performance and a greater ease of use than what is offered by other virus protection programs Just as a reminder e New viruses are emerging all the time It is no exaggeration to talk of several hundred newly identified viruses every month Unless you regularly update the software and the virus signatures which were provided when you purchased your software your virus protection system will become obsolete within days and you will have no reliable means of protecting yourself e G DATA creates new updates as often as every hour To ensure adequate protection for your data
20. example establish expensive Internet connections without your knowledge and can therefore be equally financially damaging as viruses They may also secretly save your surfing habits or even keystrokes and therefore also passwords which are then passed on to strangers via the Internet at the earliest opportunity Analysis Extent This index tab is used to limit the virus check to specific directories for the client In this way you cannot include folders with archives that are seldom required or integrate into a special scan routine The directory selection refers to the currently selected computer and not the selected client Modify Job Parameters at a Later Date To modify job parameters later double click on a job entry from the job orders list The Edit Job Scan dialog box appears You may now change the job parameters as necessary Alternatively you can also alter the parameters of an existing job using the context menu Right click on a selected job entry and select Properties Now the scan settings can be altered as necessary 49 G DATA AntiVirus Settings In this area you can set options for all clients for individual clients or for groups of clients e g you can set whether updates should be performed automatically whether indepen dent Internet updates via the clients are permitted whether exception directories can be individually defined there etc To do this select the client or group of clients you want to con
21. file types use the command User defined By clicking the button a dialog box is opened Here you can enter the required file type in the top text box and then use the Add button to add the user defined file type to the list You can also work with wildcards therefore characters or character strings can be replaced by the following symbols The question mark replaces an individual character The asterisk replaces an entire character string For example To check numerous files for the file extension exe such as code exe program exe enter exe in the respective field To check files with various table calculation formats such as xlr xls enter xl To check for files of different types but whose name begins with the same character string such as textbox xlr textline doc enter text Priority scanner Use this feature to specify priority setting for a Virus Check Your priority options include High Medium and Low Depending upon the option you select your system resources will be allocated to either expedite the virus check or slow it down For example if you select Low the virus check will take longer however the system itself will have more resources available for other tasks Depending on which applications you use and at what time you carry out the virus analysis various settings are suitable here Settings Use this feature to specify additional virus check procedures The options selected here a
22. have accidentally been deleted or overwritten Version check Offline update load files from a directory Update virus database Update program files client pdate program files server The update of the virus database and program files client can also be controlled with the G DATA AntiVirus Administrator Furthermore the Administrator enables the distribution of the updates to the clients Click Online Registration you will then be prompted to enter your client details and registration number Note You will find your registration number on the back of the manual If you bought the software online you will have been sent the registration number in a separate email Note Please be aware that you will of course need to be connected to the Internet either via a permanent or dial up connection Enter each part of your registration number consecutively into the corresponding five fields without hyphens Please complete all other fields accurately too Online registrati on can only be processed if all details have been provided 14 G DATA Internet update registration Please enter your registration number and customer data You will then receive the access data for Internet updates Registration number Customer data Company Name First name Street Postcode Town Country United States E mail Telephone 4 Customer number
23. modem with a wave out function that supports the TAPI Automated Voice mode Basic Virus Analysis It is very important to run an initial virus scan using the boot CD before installing the G DATA AntiVirus software for the first time This checks whether your system has already been infected by viruses If you do not run the initial virus scan harmful programs such as stealth viruses could evade the virus protection and only be detected at a later date if indeed they are detected at all A correct installation of the G DATA AntiVirus software including an initial virus scan could run as follows 1 Insert the G DATA AntiVirus software CD into your computer s CD ROM drive 2 Now turn your computer off for at least 5 seconds This is vital as some stealth viruses are able to protect themselves against a warm start i e Restart 3 Now turn your computer on again Your computer will now start with a special G DATA AntiVirus software desktop rather than the standard Windows interface This will help you to remove any viruses that may already be present on your computer If your computer does not automatically boot from the CD ROM drive you will first need to configure your computer to do this What is a boot CD A boot CD is a bootable CD ROM in other words it uses its own operating system to start a computer directly The computer will therefore not use the standard operating system present on the hard drive e g
24. network or PC that crashes because of a virus infection affects an organization at its most sensitive point IT systems and the information they manage are the lifeblood of an organization With every crash there are consequences life support systems come to a halt data upon which future success depends is lost and vital channels of communication are suddenly inaccessible Computer viruses can potentially damage an organization to such an extent that it might never be able to recover However with G DATA AntiVirus high quality dependable virus protection for your entire network is assured The security offered by G DATA AntiVirus is among the most dependable on the market Our software has continually been judged as one of the best by various technical appraisers who specialize in AntiVirus software The primary features of G DATA AntiVirus are its high level security and the central administrator that enables system administrators to easily manage all of the remotely distributed clients through an organizational network All G DATA AntiVirus clients whether they are workstations notebooks or file servers are cen trally controlled through one administrative interface All client processes run transparently in the background without any risk that users might or could change the security level or worse deactivate their workstation security system The automatic Internet updates which are administrated through the central administrator
25. that the file is not being recovered 73 G DATA AntiVirus Index A Access data and settings 38 Activate 26 Activate client 29 35 40 Activate client dialog 35 40 Administrator 24 26 Administrator Interface 30 adware 47 53 Alarm messages 39 Alerts 59 Analysis extent 44 49 archives 53 Attach report to infected incoming mail 58 Automatic type recognition 53 Basic Virus Analysis 19 before installing 19 BIOS 11 19 Block file access 53 boot CD 19 21 boot from the CD ROM drive 19 C Canceling Virus Scanning 67 Certify outgoing mails 58 Change the BIOS start sequence 11 Clear 34 Client 24 36 66 Client activated 41 Client deactivated 41 Client Functions 51 Client Installation Package 36 Clients 31 36 63 Client Selection Area 41 Client settings 31 client symbol 66 Comment 50 74 Index Computer 44 63 Create a Boot CD 21 Create an G DATA AntiVirus Client Installation Package 36 Create New Scan 46 D Default settings 34 Defining the client monitoring structure 29 Delete 29 40 64 Delete default settings 34 Delete file 61 Delete infected file 53 Delete reports 61 Delete scans 44 Delete virus 61 diallers 47 53 Disable the Virus guard 67 Disinfect 53 Disinfect file and restore from quarantine 61 Display all jobs 44 Display deactivated clients 29 35 40 Display group jobs in detail 44 Display local quarantine 51 E Edit exception directories 64 Edit g
26. the Browse button to open the directory structure in which you can select another directory or set up a new one Continue moves you on to the next in stallation step You now have the opportunity to select a program group Once you have clicked on Continue the program is normally in the G DATA AntiVirus Administrator program group in the program selection of the Windows start menu Installation is complete with a finishing screen Click Quit The G DATA AntiVirus Administrator is now available to you To carry out modifications to the Management Server you can select the G DATA AntiVirus Administrator entry under START gt Programs gt G DATA AntiVirus Management Server and start the administration tool for the Management Server in this way Internet updates work well with the Internet update program on the Manage ment Server START gt Programs gt G DATA AntiVirus Management Server gt Internet update but do not work when I use the G DATA AntiVirus Administrator The problem can be dealt with easily specify a user account on the server You open the entry box by clicking the button Internet settings in the Update Internet task area 71 G DATA AntiVirus How do I check whether the clients have a connection to the Management Server The column Last access in the Clients task area shows the time at which the client had last registered with the Management Server Normally clients register every few minutes with the Management Server
27. the functions are operating correctly If you double click on the relevant item you can perform any actions directly or switch to the relevant task area Once you have optimised the settings for a component displaying a warning icon the icon in the Status area reverts to the green light icon nny Heme J z SBP JENSVISTA G DATA AntiVirus Administrator amo Fae Clients View Settings Help of 7 a h i Entire network Te i l 3 aceea go gi Sius Ondes f Serings f Momia f Emai Repats f Certs f Suisia ACER HF GO G DATA AntiVirus Status Entre network ACER HR ADMIN PC oo AMDOSD4400 Virus signatures up to date wD ANOREA Monitor active oe ANOREASLOX Monitor acth AVK TEST XP EMail scanning active oO AVKSERVER OutbreakSmeld actne wo AVKTESTINTS AVKXP_TEST BACKUPRECH BENZIVISTAS BORIS ALIE BRAUMODEN SRAUMUNTE BRN _TreaAc ORANJES BAN 205769 Fleady Vius Signatures 29305 2007 Ermer 0 43 G DATA AntiVirus Orders General From task area Orders you can define orders for virus checks on G DATA AntiVirus Client There are two different types of orders single scans and periodic scans Single scans are carried out directly after setting up and periodic scans are executed according to a user defined schedule E JENSVISTA G DATA AntiVirus Administrator mom Fae Clients View Orders Setting Help of 7 a G WD Erice network lt f staus Orders Sonno Monte Emsi
28. to show hide or select the different areas in G DATA AntiVirus Displayed areas are marked with a tick You can update the G DATA AntiVirus display at any time by pressing Update or the F5 key for instance in order to take new changes into account You will find information about the areas in the relevant chapters on Task areas e Toolbar Status bar Status e Tasks e Settings Monitor Email scan e Reports e Clients e Statistics 36 G DATA AntiVirus Administrator Settings Internet update Use this area to complete the Internet virus database and program files updates for the G DATA AntiVirus Client First enter the access data that you received during your online registration Internet update smj Virus database Program files Access data and settings Status KAV Engine version AVK 17 4999 29 05 2007 BD Engine version BD 17 3640 29 05 2007 Last execution Status Implement Update now Automatic Updates Update interval Manual Automatic Updates o Ea O o Gree During an Internet update G DATA AntiVirus downloads the latest files from the G DATA AntiVirus Update Server and saves them on the G DATA AntiVirus Management Server Use the Clients task area to control the distribution of the new files to the clients Frequent Internet updates provide you with the assurance of knowing that you have the most up to date virus database files and applicatio
29. whether viruses found in archives should be treated differently Bear in mind that a virus in an archive will only cause damage if the files are extracted from the archive File types This allows you to specify which file formats G DATA AntiVirus should scan for viruses It is generally not necessary to check files that do not contain any executable program code particularly as it can take a long time to scan every file in a computer We recom mend the Automatic type recognition option here this automatically ensures that only files which could theoretically contain a virus are scanned If you wish to define particular file formats that you wish the virus scan to include select the Customise option Clicking opens a dialog box where you can enter the required file formats into the upper input box and then add them to the list of user defined file formats by clicking Add You can also use wildcards here replacing characters or character strings with the following symbols The question mark represents individual characters The asterisk represents a character string 54 G DATA AntiVirus Administrator For example to specifically scan all files with the file extension exe type exe To scan files in a range of spreadsheet formats e g xln xls enter xl To scan different file types with filenames beginning in the same way you could for instance type text Scan on write access A viru
30. ATA AntiVirus Management Server is the heart of the G DATA AntiVirus archi tecture it manages the G DATA AntiVirus Clients requests the latest software and virus signature updates automatically from the G DATA AntiVirus Update Server and controls the G DATA AntiVirus technology on your network Once you have installed the G DATA AntiVirus Management Server the G DATA AntiVirus Administrator software will automatically be on the server so that you can then control the actions of the G DATA AntiVirus Management Server Option 2 The G DATA AntiVirus Administrator The G DATA AntiVirus Administrator is the control software for the G DATA AntiVirus Management Server which controlled centrally by the system administrator se cures the entire network The G DATA AntiVirus Administrator can be started from each computer under Windows from Windows 95 via a password Option 3 The G DATA AntiVirus Client The G DATA AntiVirus Client software supplies virus protection for clients and executes antivirus routines in the background using the G DATA AntiVirus Management Server without any user interface As arule installation of the G DATA AntiVirus Client software is usually carried out centrally for all clients using the G DATA AntiVirus Administrator Option 4 Create a Boot CD You can use the Boot CD wizard to create a bootable CD for basic virus analysis The latest virus signatures are used to do this 22 Installation Installing t
31. Aepots Certs Seats Iu alx mimre ACER H Name Computer Group Status Last executio ANMDOS D4400 ANOREA ANDREASL OX AVK TEST XP AVKSERVER AVKT STNT4 AVIOP_TEST BACKUPRECH BENZIVISTAS BORIS ALEX BRAUMODEN SRAUMUNTE BRN _TREAAC iNJ BIND Ready Vius Signatures 29052007 Ermer 0 Tagpec 0 L Note Job Scans or Jobs are the respective orders that you create in the Orders task area for virus control removal or protection In the Orders task area all jobs appear with the name you have given them and can be sorted by criteria by clicking on the respective column description A small arrow appears in the column heading which currently controls the sort Ascending or descending sort order is indicated by the arrow s direction To view all column headings use the window scroll bar The following column headings appear e Name The name given by you for the scan Any name length can be entered Be sure to fully describe the job with its name to help you identify the active scans when several scans are listed at once e Computer The name assigned to the respective G DATA AntiVirus Client You can only define scans for activated G DATA AntiVirus Clients e Group The group name given by you to identify a network group or the individual computer name if no group name applies You can combine individual G DATA AntiVirusClients into groups that then use the same scans Once you 44 G DATA AntiVirus Admi
32. G DATA AntiVirus Operating instructions G DATA AntiVirus 2 2521__G_ DATA _AntiVirus_Business__english_2007_06_10 Table of Contents Ge neh all 3355 535 sacs EAEE EA E NE Introduction Features Product Architecture Using G DATA AntiVirus Tips for Better Antivirus Protection Support and Licensing G DATA PremiumHotline Online Registration Terms of Agreement Installation Overview ccccsssscosssssccesssscceescsceeecesceees General System Requirements Basic Virus Analysis InstallatiOniscssccacscsscsossicesssecccsuscoctssencsassssvcvecveceesvecesesvenceve Initial Steps Installing the G DATA AntiVirus ManagementServer Installing the G DATA AntiVirus Administrator Installing the G DATA AntiVirus Client G DATA AntiVirus 10 11 12 13 14 16 AA AEA 18 18 19 19 21 23 24 24 G DATA AntiVirus G DATA AntiVirus ManagementServer sscsssssscsscssssesssssseesessssseeesssssesseoees G DATA AntiVirus Administrator ssscssssssssssecssscsssssscssesesssssssssescsseseseeeess First Start Setup Assistant Subsequent Program Starts Password Access Defining the client monitoring structure Administrator Interface G DATA AntiVirus Administrator program Structure sccsscscssesesseseeseesecsesees Title bar Menu bar File menu Clients menu View menu Settings Help Toolbar Client Selection Area Task Area Selection Task Area Display Status ba
33. LME 7 Check secheve Sue imt OEE a es pyi Dech Emal achive 1BM260 KXF J Check syslen mame af qyateen siaip ISONSERVER J Qheck ryen atest when changing meds PAN F Scan fo disle JAPANI T AANSVSTA Exceplare JUDITH PC Ede KAYSER KAYSERNOTE OF KF 2760T Peso tb Alen KKA d Notly user nhan veut Getected KLOCKEWITZ KOREA Staa LENOVO D8L The sentry hyve net yet been accepted ty the chort 070 03 MACSERVER _ 4 se d Ramt Veus Sqputres 23052007 Erimez I f Note If you edit the monitor settings of a group some parameters can take on an undefined status Undefined parameters are not saved when accepting The G DATA AntiVirus virus monitor should never be turned off on any client computer as it performs a vitally important task As soon as you have activated the monitor on a client it remains active in the background indefinitely Note When using specific programs there can be a significant loss of speed for example T Online or Microsoft Office clients that make use of specific HP printers To prevent this you can define custom INI files for G DATA AntiVirus to isolate these programs as exceptions This will shorten the client computer s check procedure considerably however it does also pose a security risk It is best to weigh the possible risks and benefits before making a decision Settings Monitor status This is where you can enable or disable the monitor or set it to protect your system from Office 2000 macro viruses o
34. Monitor or Orders task areas or move the G DATA AntiVirus Client to a group for which such defaults have already been established Once you have installed the G DATA AntiVirus Client on the observed client computer virus protection is then available Activate client dialog Use this command to activate G DATA AntiVirus Clients without highlighting them from the client selection list A dialog field appears You may now enter the name of the G DATA AntiVirus Client to be activated Search computer Use this command to search computers within a defined area of Network IP addresses Enter the start IP address and the end IP Click Start Search G DATA AntiVirus automati cally searches your host IDs for connected computers Your search result is listed in the dialog box display area You now have the opportunity to activate any computers found Computers can be activated either by computer name using the Activate button or by IP address using the Activate IP address button Activated clients appear in the client selection list according to whichever selection is made 35 G DATA AntiVirus Install G DATA AntiVirus Client You can also install clients from the G DATA AntiVirus ManagementServer using the G DATA AntiVirus Client software as long as the clients meet certain basic requirements When you enable this function a menu will open in which you can enter access details for the server via which the G DATA AntiVirus clients are to
35. Virus Administrator program is auto matically installed once the Server is installed If you want the AntiVirus Administrator program can be subsequently installed on other computers as well To be effective all PCs that are to receive antivirus protection should have a preliminary cold boot analysis to ensure that no boot sector viruses are present and that all system files are virus free Installation Overview 1 Before installing G DATA AntiVirus it is of paramount importance to carry out a basic virus analysis 2 Next install the G DATA AntiVirus Management Server on your server Please ensure that the G DATA AntiVirus Management Server is installed on a Windows Vista 2000 Windows NT or a Windows XP Professional Edition server version only system When installing the G DATA AntiVirus Management Server the AntiVirus Administrator is automatically installed on the server PC as well Use this program to control the G DATA AntiVirus Management Server 3 Next complete the online registration procedure Unless you do this you will not be able to update virus databases via the Internet 4 Now launch the G DATA AntiVirus Administrator The first time the G DATA Anti Virus Administrator opens a Setup Assistant appears Use this assistant to install the G DATA AntiVirus Client software on all client PCs If you experience any problems trying to complete the remote installation procedure with clients you can carry out the procedure ma
36. Windows XP when you switch it on but it will use the operating system present on the CD ROM e g LINUX The CD ROM containing G DATA s AntiVirus software not only holds the G DATA AntiVirus software for installing under Windows but also doubles as a boot CD 19 G DATA AntiVirus How can my computer be made to boot from the CD ROM drive In order for the computer to boot from the CD ROM drive the BIOS the initial software responsible for instance for launching Windows when the computer is turned on must be configured accordingly If this is not the case you will first need to change the boot sequence to CD ROM C in the BIOS This sets the CD ROM drive as the 1st Boot Device and the hard disk partition containing your Windows operating system as the 2nd Boot Device From now on whenever the boot CD is in the CD ROM drive this will launch a special Linux based version of the G DATA AntiVirus software Note If the boot CD is not in the CD ROM drive your normal Windows system will start automatically after a few seconds Note You can normally access the BIOS setup by pressing the DEL button while your computer is booting up Please consult your computer documentation to find out how to alter the settings in your BIOS setup Note After running the initial virus scan and installing the G DATA AntiVirus software you should restore the settings in the BIOS to C as soon as possible as this setting provid
37. achieved results from its use The same applies for the written material supplied with the Software If the Software is unusable in the sense of 1 the purchaser is entitled to cancel this Agreement G DATA is also entitled to cancel this Agreement if the manufacture of usable software in the sense of 1 is not possible with reasonable effort and expense d G DATA shall not be liable for damages unless such damages are intentional or the results of gross negligence on the part of G DATA No liability shall be assumed for gross negligence with regard to dealings with businessmen The maximum compensation in any case is the purchase price of the G DATA AntiVirus 10 Jurisdiction Sole jurisdiction for any disputes resulting directly or indirectly from the contractual relationship of this Agreement shall be at our discretion the location of our company headquarters or the domicile of the purchaser 11 Final provisions If any provision in this Agreement is or becomes invalid all other provisions shall remain in force Such provisions shall be replaced by others in order to satisfy the intended purpose of the original provision In condition that approximates the invalid condition in terms of commercial purpose is herewith considered to be accepted 17 G DATA AntiVirus Installation Overview General The following provides an overview of the basic installation procedures Only the Server and the Client programs must be installed the Anti
38. ail attachment or from a file download over the Internet You should no longer worry about the possible ways that a virus might be imported into your computer The G DATA AntiVirus Monitor is always active in the background and checks all accessed files for potential virus infection independent of any specific scan please refer to the Orders task area From the Monitor task area you can determine individual settings for each client or each group Modifications to the default Monitor settings are saved and sent to the Management Server only after you press the Accept button Press the Reject button to restore the current default settings from the G DATA AntiVirus Management Server without accepting the modifications 52 G DATA AntiVirus Administrator fi v FI JENSVISTA G DATA AntiVirus Administrator oi File Chents View Settings Help of LE SES A _ HOTLINES Status f Orders f Semngs Momo Emai Repoti Ciems J Stamnes HOTLINE HOTLINES 0H Sorry zz HOTLINES H Moray sous Complete protecton recommended HOTLINES Ute Engines Oriy classe e RAVE M 7 WOTLINGS Perec HOTLINE in cate of tector Daniect net possible qaatartine HOTLINES kdecir aecheres Lock fle access HOTLINES Fie typer Attomate type Cron MOTLINEVIST IBM I J Oh when org IBM PK J Scan rath acomes 1M BACK Check network accer ordy a user logged on r J Hewi IDM FPIDO AARE IBM TWE
39. b Schedule Scanner Analysis extent Group Entire network Job name User can pause or cancel job v Notify user i virus detected J Regularly notify the server of scan progress every 2 minutes ok canei _ Hep Furthermore you can determine whether the user can cancel the job using the G DATA AntiVirus Client context menu If you are permanently guarding your network with the monitor it is justifiable to allow a user to cancel the scan since it can easily interfere with a user s work tempo However if you do not use the monitor the periodic scan proce dures are indispensable and should not be able to be switched off Using the Determine scan progress regularly to the server option the status of a running scan procedure for a client can appear in the administrator using a progress percentage bar 46 G DATA AntiVirus Administrator Schedule This index tab is used to determine when and how an automatic update is to take place Under Execute you may enter a presetting that can then be specified with the entries under Schedule and Weekday If you select With system start the presettings for the schedule are not used since G DATA AntiVirus always carries out the update each time your computer is restarted Note Under Daily with the help of the entries under Weekday for example you can set your computer to carry out updates on workdays on every second day or during the weekends Scanner This
40. computer highlight it on the list and then select Activate Client from the Clients menu You can also activate computers that are not shown on the list To do this select Activate Client Dialog from the Clients menu and then enter the name of the computer Ri The log file gives you a quick general overview of the latest G DATA AntiVirus activities This is where all relevant information is displayed The option Number of Entries allows you to set how many entries you wish to have on display The most recent entries will always be included The Update option serves to include all pro cesses on the list which occur whilst the log file view is open 40 G DATA AntiVirus Administrator oO The Online Update area allows you to update G DATA AntiVirus Client s virus database and software files online iy The G DATA AntiVirus ManagementServer can be set to send a warning message automatically via email when new viruses are found You will find the options for this under Warning Messages in the Settings menu E The Online Virus Encyclopedia option calls up the G DATA AntiVirus virus encyclopedia which offers an interesting insight into the diverse world of viruses and malware As the virus encyclopedia is being constantly updated it is published on the Internet Use this button to access the G DATA AntiVirus online help Client Selection Area The client selection area lists the client
41. copying the latest files from the G DATA AntiVirus Update Server into a folder on the G DATA AntiVirus Management Server please refer to the section on the Internet update task area In the second stage the new files are distributed to the clients please refer to the section on the Clients task area Update G DATA AntiVirus Management Server Use the following method to update the G DATA AntiVirus Management Server pro gram files click the option Internet update in the program group G DATA AntiVirus Management Server from the START menu Note Unlike the G DATA AntiVirus Client software the G DATA AntiVirus Management Server software cannot be updated by using the G DATA AntiVirus Administrator You must use option Internet update from the Management Server Program folder Click the option Update program files to execute the updating of the G DATA AntiVi rus Management Server files The G DATA AntiVirus Administrator will normally control the updating of the virus database and the program files for the clients you can update G DATA AntiVirus management program files only from this separate update program Access data and settings As part of your online registration G DATA Software will send you online the access data required for completing an Internet Update Enter the supplied information into User name and Password The Version check option is for use with the next virus database update to check whether you are using the most r
42. currently in quarantine will also be deleted 5 Print This starts the report printing process The selection window allows you to choose which details and areas you wish to print out 2y Print preview This displays a preview of the pages to be printed on your monitor before printing commences Delete virus This attempts to remove the virus from the original file lE Place in quarantine Moves the file into the quarantine folder Xx Delete file Deletes the original file from the client i Restore file from quarantine Moves the file from the quarantine folder back to the client Beware the file will be restored in its original state and will therefore still be infected me Disinfect file and restore from quarantine The virus will be removed from the quarantine folder and the repaired file will be returned to the client If the virus cannot be removed the file will not be restored m Hide dependent reports If a virus message or report is shown more than once because of differing or duplicated tasks this option enables duplicates to be hid den Only the latest entry is displayed for editing Hide archived files Show all reports Show all reports with viruses that have not been removed Show all quarantine reports 5 o a i e Show contents of quarantine folder 61 G DATA AntiVirus Quarantine You can transfer infected files to the quarantine folder The files will be saved in the quarantine file on the G DATA AntiViru
43. database has been complete whether a task was specified to do so or whether there have been any irregularities or errors 63 G DATA AntiVirus e Time The date on which the status of the virus database was updated on the client This date is not identical to the update date of the virus database e Update program files If new updates of the client software take place the respective status information appears here e Time The date on which the status of the program files were updates on the client e Exception directories If you have set up exceptions directories for each client so that they are excluded from the virus check you will also be able to see the exceptions listed here Toolbar Commands The following options are available Update Updates the view Loads the current client settings from the G DATA AntiVirus ManagementServer Xx Delete This removes a client from a group 5 Print This starts the client setting printing process The selection window allows you to choose which client settings details and areas you wish to print 2 Print preview This displays a preview of the pages to be printed on your monitor before printing commences i E Install G DATA AntiVirus Client Installs the G DATA AntiVirus Client software The installation can only be carried out if the client meets certain criteria 2 Deinstall G DATA AntiVirus Client Gives G DATA AntiVirus Client the command to deinstall itself
44. dd and Remove buttons If no group is selected in the client selection area this command cannot be used 33 G DATA AntiVirus Edit group smj ACER HF GD a Entire network ACER HF GDATA ACER HR ADMIN PC AMD64D4400 ANDREA ANDREASLOOSE PC AVK_TEST_XP_GER AVKSERVER AVKTESTNT4 AVKXP_TEST 4 a W ent eens gt 4 w p Cana Hep Clear You can deactivate a computer from the client list by highlighting it and then selecting the Clear command Please note Deactivating a computer does not cause the G DATA AntiVirus Client software being deinstalled If you select a client group icon that is empty and execute the Clear command the client group icon will be deleted from the client list If any clients within the group are still active you cannot perform this action Therefore to delete a client group icon all the clients within a group must be deactivated or moved to other groups Deactivated G DATA AntiVirus Clients can be made visible again using the Display deactivated clients command Default settings For the protection of the network or selected groups you can create default settings and quickly assign these defaults to the network s or client group s antivirus activities For example by moving a client to a client group the antivirus defaults for that client are changed they are replaced with default settings which have been specified for the higher level client group Note The Default settings
45. e will now be available for use 23 G DATA AntiVirus Once installation is complete the G DATA AntiVirus ManagementServer will start auto matically each time the computer is restarted To make adjustments to the Management Server select G DATA AntiVirus Administrator via Start gt Programs gt G DATA AntiVirus ManagementServer which will start the ManagementServer s administration tool Installing the G DATA AntiVirus Administrator When installing the G DATA AntiVirus Management Server the G DATA AntiVirus Administrator is also automatically installed on the same computer Therefore you do not have to carry out the G DATA AntiVirus Administrator installation However an installation of the G DATA AntiVirus Administrator can also be carried out on each client computer except when running Windows 95 this installation is independent of the server installation In this way the G DATA AntiVirus Management Server control can be decentralized To install the G DATA AntiVirus Administrator on a client com puter please insert the G DATA AntiVirus CD ROM and select the G DATA AntiVirus Administrator component by clicking the appropriate button The Install Shield warning appears followed by the installation greeting screen This screen tells you that you are about to install the G DATA AntiVirus Administrator onto your system Please close all applications that are open on your Windows system to avoid problems with installat
46. ecent program files As a rule you should always keep this option activated since it will ensure that you receive the most recent program version as soon as it becomes available The button Internet settings opens a dialog box that lets you enter the access values required for establishing an Internet connection If you experience any problems while working with your virus databases you should deactivate the Version check option until you can identify the problem Note Use Internet Setting dialog box only if you experience problems with your G DATA AntiVirus settings for example when using a proxy server The following information is required for your Internet User Account User name Pass word and Domain When you are registering via a proxy server you must also specify the port normally 80 and if you log on using proxy server you must specify the proxy 38 G DATA AntiVirus Administrator server user name and password if different User account this is the user account for the computer on which the G DATA AntiVirus Management Server is running Note The G DATA AntiVirus can use Internet Explorer connection data from Version 4 First you must configure the Internet Explorer and check whether the update server test page is accessible http ieupdate gdata de test htm When done deactivate the option Use proxy server For the User account enter the user account which was configured to Internet Explorer This is the accou
47. ed This will generate a list of all the checked files which should help you determine which files are causing the delay Finally define an exception task area Monitor Exclude button to exclude from monitor operation those files which have been identified as causing the problem Known delays Exceptions Use of some HP printers with MS Office HP INI Mailsoftware Eudora EUDORA INI DEUDORA INI want to complete the installation procedure on the clients centrally using the G DATA AntiVirus Administrator You will find it most convenient to use the G DATA AntiVirus Administrator to install But before you do so you must insure that the clients comply with specific requirements Remote installation is possible in two different ways If the client complies with the program requirements the files will be copied directly and the appropriate entries will be made in the registry With Windows Vista NT XP professional and Windows 2000 the G DATA AntiVirus Client will be started immediately If the server can access the hard disk but not the registry or if the system requirements are not complied with the entire setup program will be copied to the client and then when the computer is next booted up the program will start automatically You install the G DATA AntiVirus by entering the G DATA AntiVirus Administrator menu bar and selecting Clients gt Install G DATA AntiVirus Client You will then see the dialog Type in the user name password
48. efault group under G DATA AntiVirus Management Server in the Programs section of the Windows Start menu If you prefer the software to be displayed under a different name in the Programs menu you can enter your preferred name in the Program folder field Now select a database server to install You have a choice of using Microsoft SQL Express which is particularly recommended for larger networks or an Integrated database Note When you install Microsoft SQL Express any other databases that are present will be converted automatically Now check the name of the computer on which you wish to install the management server This computer must be accessible to the network s clients via the name that is displayed here If the correct name is not being displayed change it under Name The G DATA AntiVirus ManagementServer installation will now commence Once installed you will be able to register the product directly online The computer must be connected to the Internet to do this Note You can of course postpone registration until a later date You can then register by going to the Start menu gt Programs and selecting G DATA AntiVirus ManagementServer choosing Online Update and enabling Online Registration The installation will finish with a completion window Click Finish The G DATA Anti Virus ManagementServer and G DATA AntiVirus Administrator the ManagementServer interfac
49. eriods of time when you know that you have imported a significant number of files Only additional engine is the lowest resource setting that you can use and although better than disabling the virus monitor altogether it will not yield the level of virus protection offered by any of the other settings e Inthe case of an infection Use this feature to specify the treatment of infected files Depending on which purpose you use the computer for various settings are suitable The option Disinfect if not possible move into quaranti ne is the recommended option since it will suppress the spread of a virus but will also prevent a file from being deleted e Infected archive Use this feature to specify the treatment of infected files Depending on which purpose you use the computer for various settings are 47 G DATA AntiVirus 48 suitable The option Disinfect if not possible move into quarantine is the recommended option since it will suppress the spread of a virus but will also prevent a file from being deleted File types Use this feature to specify which file types are to be scanned As a rule it is recommended to check only those files that contain executable program code checking all files stored on a computer can take a considerable amount of time For simplicity we recommend Automatic type recognition option which automatically checks only those files that theoretically could contain viruses If you wish to define your own
50. es effective protection against boot sector viruses e g if a data carrier is left in the drive by mistake 4 Use the G DATA AntiVirus software program on the boot CD to scan your computer for viruses and to remove any that are found You will find help on using the initial virus scan in the online help which is available when you start the boot CD 5 Remove the G DATA AntiVirus software CD from your computer s CD ROM drive 6 Turn your computer off and back on again Your computer will now restart with the standard Windows operating system and you will be able to install the standard G DATA AntiVirus software on a guaranteed virus free system 7 Insert the G DATA AntiVirus software CD back into your CD ROM drive 8 Now you can start the actual G DATA AntiVirus software installation The G DATA AntiVirus software installation process is explained in detail in the Instal lation chapter 20 Installation Installation Initial Steps G DATA AntiVirus comes with an auto run setup program to guide you through the installation process Check the system requirements before installing the application While compliance with system requirements enables you to run G DATA AntiVirus using the system recommendations enables you to more efficiently take advantage of the program s features Please close all other programs before trying to continue To activate the auto run setup program insert the CD ROM Note
51. ettings and e Help If necessary functions can also be added to the menu bar based on the relevant task areas The functions for the menus Tasks e Reports and e Client settings are described in the chapters covering the relevant task areas File menu Setup assistant You can use the Setup Assistant from your server in a process that will support the user when selecting and activating the clients that you want to manage with the support of G DATA AntiVirus For more information about the Setup Assistant see First Start Setup Assistant in Chapter First Start 31 G DATA AntiVirus Load protocol file Use this command to obtain an overview of the last actions carried out by G DATA AntiVirus A separate dialog box appears Each of the listed protocol files contain rele vant information about your system s antivirus activities Using the Number of entries field you can determine how many entries will appear The most recent entries are always listed first The Update button updates the procedure list once the protocol file is opened The Print button opens a print protocol dialog box With this dialog you can specify which protocols record you want to print Use the Close button to close the protocol file window By default your protocol list appears in chronological order You can subsequently sort the list based on specific criteria by clicking on a column heading a small arrow highlights the column heading wh
52. fective virus protection This is why the G DATA AntiVirus ManagementServer can request updates from the G DATA UpdateServer independently on an hourly basis thereby automatically updating the entire company network The Emergency AntiVirus Service is the second important online link between your company and G DATA The system administrator can encrypt and send suspect quarantined files to the Emergency AntiVirus Service for analysis with a single click If necessary a solution will generally be provided within 48 hours The G DATA AntiVirus Management Server The most important feature of the G DATA AntiVirus Management Server is its ar chitecture The Management Server manages all client installations requests the most recent software updates and virus signature updates automatically from the G DATA An tiVirus Update Server and administrates all virus protection activity on an organization s network LAN WAN The G DATA AntiVirus Management Server utilizes TCP IP for communicating with clients For offline clients processing jobs are collected automati cally and synchronized during each client s next online session The G DATA AntiVirus Management Server operates with a central quarantine folder optional which enables the system administrator to save any suspicious files in an encoded format and then transmit them to the Emergency AntiVirus Service using the G DATA AntiVirus Internet Ambulance if he she chooses The built in virus alert s
53. figure in the client selection area and make the desired entries fi F JENSVISTA G DATA At Virus Administrator gt D File Clients View Settings Help AX OF 7 G2 GR w OTP lt Ene aaam HOTUN Sss Odes Settirg Morte Emsi Repot Cioris Simtstics HOTUNE r of HOTLINES H G DATA Aetna Oiart ect HOTLINES H Conant Ae HOTLINES Taskbar ayenbot Abeage show in al sermona HOTU Raci WOTUNE User aotar Spstern pecorewretet Edi WOTUNTS HOTUNE Voss HOTUNEVIsT 7 etc ady gle veut suhana jean x fy 4 Updote grog ore fiber adornat aby ian PK Restat ater update Open netic aon randa P Chere IBM BAC Chert harcore IBMLIRIDO ibe TWwiLMi ATH ISDN SERVER The uim Can moncade wan phs The uter con downloed sane updater Tha utar can change amad and vinn monda ophorra Shew bod quatartne Password geolecton lo charge optorn Esceptiors enters bo toan ote Edt KAYSER Rooi VeutSqputues 23052007 Ertiex G DATA AntiVirus Client The following options are available 50 Comment Use this to enter a distinctive name for the relevant client Start bar icon For terminal servers and Windows XP with fast user switching Choose which sessions should display a client icon in the task bar never only in the first session or always If required normal clients can use this option to prevent the client icon from being shown Note The icon must be displayed in order to all
54. first list column the status of the report appears for example Virus detected or Move file into quarantine You can respond to detected viruses by selecting the entries in the list and then activating a com mand in the context menu or clicking on a toolbar icon In this way infected files can for example be deleted or moved into the quarantine folder When you are in the Reports task area all reports appear using the name that you have assigned to them To sort your reports click on a column heading A small arrow appears in the column heading which currently controls the sort Ascending or descending sort order is indicated by the arrow s direction The following column headings appear To view all column headings use the window scroll bar r G S JENSVISTA G DATA AntiVirus Adminstrator gt c jt L file Chents View Reports Settings Help Of 2 F Galhe Horus FSiau Oder Seige Monto Enel Poors Chem Sites HOTLINES H Da 0na HOTLINES H Status Computer Date time Notifier Virus F HOTUNES HOTUNES MOTLINE HOTUNES HOTLINES HOTUNEVIST IBM EK IBM PK IBM BACK IBM FRIDO IBM TWELMI IBMZ60 KKF ISDN SERVER IAP AN JAPANI ANSVISTA Plead Vius Sgneteer 23052007 Ermer 0 Tagged 0 You can choose from the following criteria 60 Status You can display short and precise information on the report Clearly understandable symbols denote the importance and type of message Computer The computer fr
55. g G DATA AntiVirus 10 v Version G DATA AntiVirus Client 63 View 31 View menu 36 Virus Analysis 19 Virus Checking 66 Virus Encyclopedia 40 W Warning Messages 40 80
56. gement Server is to be installed This data is necessary so that the client can contact the server over the network 24 Installation G DATA AntiVirus ManagementServer After installation the G DATA AntiVirus Management Server is available to you The Management Server is the heart of the G DATA AntiVirus architecture it manages the G DATA AntiVirus Clients requests the latest software and virus signature updates au tomatically from the G DATA AntiVirus Update Server and controls the virus technology in the network For communication with G DATA AntiVirus Clients the Management Server sets up all communications using TCP IP For G DATA AntiVirus Clients who are offline pending jobs are automatically collected and synchronized during the next online session The Management Server has at its disposal a centralized quarantine folder which can be used to secure suspicious files in coded form and subsequently forward them for Emergency AntiVirus Service using the G DATA AntiVirus Internet Ambulance Note If you quit the G DATA AntiVirus Administrator software this does not close the G DATA AntiVirus Management Server This remains active in the background and controls the processes that have been set by you for the G DATA AntiVirus Clients 25 G DATA AntiVirus G DATA AntiVirus Administrator The G DATA AntiVirus Administrator is the software that manages the G DATA AntiVirus ManagementsServer it is centrally controlled by the sys
57. he G DATA AntiVirus ManagementServer The minimum requirement for installing G DATA AntiVirus ManagementServer is a version of either Windows NT 4 0 with Service Pack 4 Windows Vista XP Windows 2000 preferably the server version or Windows 2003 Server Place the G DATA An tiVirus CD ROM into the drive and click Install Then select G DATA AntiVirus ManagementServer by clicking on the button next to it The welcome screen that appears will inform you that you are about to install the G DATA AntiVirus Management Server onto your system Please ensure all other applications that you may have open on your Windows system are closed down at this point as these could cause installation problems Click on Next to proceed with the installation Now read through the licence specifying the conditions of use for this software and select I accept the terms of this licensing agreement and then Next if you agree with the contents of the agreement The next screen allows you to select where the G DATA AntiVirus Manage mentServer files should be saved By default the G DATA AntiVirus ManagementServer will save in C Program Files G DATA G DATA AntiVirus ManagementSer ver If you wish to select a different target directory click Browse which will allow you to select a different folder or to create a new one Now you will be asked to choose the program group Click on Next to make the software available in the d
58. he G DATA AntiVirus virus monitor is active on the system If the archive s files are extracted the monitor will detect any viruses concealed in it and will automatically stop them spreading To prevent performance being compromised by unnecessary scans of large archived files that are rarely used you can limit the size of archived files to be scanned to a particular number of kilobytes Scan email archives This option should generally be switched off as email archive scanning generally takes a very long time and if an infected email is found access to all emails will be blocked As the monitor will not allow any infected email attachments to be executed switching this option off does not adversely affect security If you use Outlook all incoming and outgoing emails are also scanned by an integrated plugin Scan system sectors at system startup Your computer s system sectors e g boot sectors should not normally be excluded from virus checks This is where you specify whether these should be scanned during 55 G DATA AntiVirus system startup or when changing media e g inserting a new CD ROM You should generally have at least one of these options activated Scan system sectors on media change Your computer s system sectors e g boot sectors should not normally be excluded from virus checks This is where you specify whether these should be scanned during system startup or when changing media e g inserting a new CD ROM You s
59. hould generally have at least one of these options activated Scan for diallers spyware adware riskware G DATA AntiVirus also allows you to scan your system for diallers and other malware These are programs that could for example establish expensive Internet connections without your knowledge and can therefore be equally financially damaging as viruses They may also secretly save your surfing habits or even keystrokes and therefore also passwords which are then passed on to strangers via the Internet at the earliest op portunity Exceptions Here you can limit the virus check to specific client directories In this way you can exclu de folders with archives that are seldom required or integrate them into one special scan that is performed only periodically To specify your exceptions use the Edit button Interaction with the user Here you can determine whether the user on the client computer is to be notified about detected viruses Status This displays whether the alterations you have carried out on the monitor have already been accepted for the client or group or whether the Accept button has not yet been pressed 56 G DATA AntiVirus Administrator Email Each G DATA AntiVirus Client can be set up with its own individual email virus protection which scans POP3 IMAP and SMTP protocols at TCP IP level Additionally Microsoft Outlook is provided with a specific plugin application which automatically checks all
60. ich currently controls the sort Ascending or descending sort order is indicated by the arrows direction The following criteria are available Date time Date and time of the antivirus action e Computer The name of the respective client that the action will impact Numerous clients are listed in the protocol file There is no subdivision into groups here e Procedure A short heading that indicates the antivirus action e Content Here you obtain detailed information regarding the antivirus action You are informed for example if installations are to take place which viruses have been detected or which updates or modifications are to be carried out on the settings Edit password When starting the AntiVirus Administrator you are generally prompted for the server and access password Select the Edit password command to change the password A field appears in which you firstly enter the old password then the new password needs to be confirmed twice to eradicate incorrect spelling or typing errors By clicking OK your password is changed Edit password rere Som Old password Cancel New password Hel Confirm new password ep 32 G DATA AntiVirus Administrator Page setup Here you can adapt the page format borders and text size for the G DATA AntiVirus Administrator print commands on your printer if the printout is not carried out to the optimal initially Print preview In this menu y
61. if available Bought at Dealer Postcode Town Dealer ref Cancel General Your user name and password will be displayed in a window as soon as you have regis tered Please write down your user name and password and keep them in a safe place so that you will still have a note of them if your computer needs to be completely reformatted You will only be able to continue with the process once you have ticked the box next to the appropriate requester G DATA AntiVirus will now transfer these details to the online update form automatically You will now be able to perform online updates Note Online updates can be run directly from the G DATA AntiVirus Administrator user interface and can even be automated using a freely definable time scheduler 15 G DATA AntiVirus Terms of Agreement 1 Subject of the Agreement The subject of this Agreement is the G DATA AntiVirus and the program description stored on the CD ROM which are referred to in the following as the Software G DATA herewith informs users that it is not technologically possible to guarantee that computer software will function without error in all applications and in conjunction with other programs 2 Scope of use G DATA herewith grants you the simple non exclusive and personal right also referred to in the following as the License to use AntiVirusKit on a single computer i e a computer with only one cen
62. il or VirusCall e Central quarantine function e Collect jobs for clients in offline mode G DATA AntiVirus G DATA AntiVirus Client e Client processes run in the background and are invisible to users e Email virus blocker for Outlook Outlook Express Mozilla and other popular email clients POP3 IMAP e OutbreakShield instant client side protection against new virus outbreaks POP3 IMAP e Full functionality even in offline mode e All local scan jobs possible e Options for independent updates and temporary virus monitor deactivation G DATA PremiumSupport e Automatic hourly virus signature updates e Free software updates e Local rate PremiumHotline available 24 hours 365 days weekends and public holidays nternetAmbulance Product Architecture G DATA AntiVirus for Windows has a unique architecture developed with integrated AVP technology It includes two AntiVirus engines Client software Administrator soft ware Server software and regular Internet Updates According to numerous technical appraisers who for many years have ranked similar software programs G DATA AntiVi rus is one of the world s best virus scanners for its efficiency and reliability in recognizing detecting and dealing with viruses The new architecture of G DATA AntiVirus makes your network more efficient and more secure The G DATA AntiVirus Management Server checks and controls all client workstations notebooks or even file servers a
63. ils at program startup 58 Schedule 47 Search computer 35 Server 26 Server activated 41 Server deactivated 41 Set Priority for Virus Checking 66 Settings 31 36 40 47 50 53 Setup Assistant 26 31 Show all quarantine reports 61 Show all reports 61 Show all reports with viruses that have not been removed 61 Show contents of quarantine folder 61 spyware 47 53 Start bar icon 50 Statistics 36 65 Status 36 43 44 56 Status bar 36 42 Subsequent Program Starts Password Access 28 Support and Licensing 12 symbol 66 System Requirements 19 system sectors 53 T Task Area Display 42 Task Area Selection 42 Tasks 31 36 Terms of Agreement 16 Time 63 Time interval 44 Tips for Better Antivirus Protection 11 Title bar 31 Toolbar 36 40 Toolbar Commands 61 64 U Uninstall G DATA AntiVirus Client 64 Update 29 40 44 61 64 Update G DATA AntiVirus Management Server 38 Update program files 63 64 79 G DATA AntiVirus Update program files G DATA AntiVirus Client 38 Update program files automatically 51 64 Updates 51 Update view 35 Update virus database 37 63 64 Update virus database automatically 64 Update virus signatures automatically 51 Use engines 47 59 Use original software 11 User Account 50 User permitted to change email and monitor options 51 User permitted to change monitor options 51 User permitted to download signature updates 51 Use the correct procedures 11 Usin
64. index tab is used to determine how the virus check is to be carried out by G DATA AntiVirus Since a virus check is mostly carried out because of a schedule or the start of a manual analysis at times when the computer is not entirely loaded down with other tasks as a rule more system resources for the virus analysis can be used as for the G DATA AntiVirus virus monitor As a schedule based or manual virus scan is mainly started at times when the computer is not working to full capacity on other tasks it is generally possible to use more system resources for this virus scan than for the G DATA AntiVirus virus monitor e Use engines G DATA AntiVirus works with two AntiVirus engines two independently operating virus detection units the use of both engines guarantees optimal results The use of one single engine however can provide performance advantages For example if you only use one engine your virus check will take longer but additional resources can be made available for other tasks If you are confident that your system is safe and you want additional resources for a short period change from Both engines performance optimized recommended to Only classic engine By running only one engine you will reduce the amount of resources needed which may be important if you have low RAM resources or if you have a weaker system processor Both engines generally double check is a more aggressive virus scan and should only be used for short p
65. ion Click Next and follow the installation steps that the installation assistant provides Installing the G DATA AntiVirus Client The G DATA AntiVirus software supplies the virus protection and carries out antivirus routines from the G DATA AntiVirus Management Server without displaying a user interface As a rule installation of the G DATA AntiVirus Client software is usually carried out centrally for all clients using the G DATA AntiVirus Administrator For this use the administrator tool called Setup assistant which is available from the G DATA AntiVirus Administrator interface If the installation of the G DATA AntiVirus Client is not successful via the network the G DATA AntiVirus Client software can also be instal led directly onto client computers using the CD ROM To install the G DATA AntiVirus Client software on a client computer please insert the G DATA AntiVirus Client Server CD ROM and select the G DATA AntiVirus Client component by clicking the appropriate button The Install Shield warning appears followed by the installation greeting screen This screen tells you that you are about to install the G DATA AntiVirus Client onto your system Please close all applications that are open on your Windows system to avoid problems with installation Click Next and follow the installation steps that the installation assistant provides During installation please enter the name or IP address of the server onto which the G DATA AntiVirus Mana
66. ion users will be able to cancel the virus checks on their computers even if they have been started manually on that client Disable the Virus guard Users can use this command to turn off the G DATA AntiVirus virus guard for a specified period of time from 5 Minutes to Until the Next Restart This is of course only possible if users have been given the appropriate authorization by the administrator Temporarily deactivating the virus guard can be useful when copying large numbers of files for example as this will speed up the copying process You should however bear in mind that this also deactivates virus scanning for the period of time specified Options If the administrator has enabled the User Can Change Virus Guard Options option users will be able to change both the virus scanning options on their computers and the options for running the virus guard in the background to suit their individual needs Warning This means of course that all virus checking mechanisms can be deactivated on the G DATA AntiVirus Client As an administrator you should therefore only make this option available to experienced users Note The individual settings options available to the user in the Options area are explained in detail in the Virus Guard Task Area section Note The settings under Options that affect security can also be password protected for the client computer To do this the administrator
67. is function enables users to use the G DATA AntiVirus client to check their computers for viruses outside the times specified by the administrator for virus checking Users can also use this function to check disks CD ROMs hard drives and the auto start area as well as individual files or directories folders Laptop users who only connect their computers to the company network occasionally can also use this function to provide targeted virus protection They can also place infected files into a quarantine folder thus rendering them harmless and making them available to the network administrator for further evaluation at the next opportunity Note Users can also use the explorer to check files or directories This is done by highlighting the files or directories needed and then right clicking on Check for Viruses Anti Virus Kit in the context menu Set Priority for Virus Checking This function enables users to define the priority for virus checking If the priority is set to high virus checks are performed quickly but the performance of other applications on this computer will be noticeably reduced If on the other hand the priority is set to low the virus checks will take longer but the performance of other applications on the client computer will be affected to a lesser extent 66 G DATA AntiVirus Client Canceling Virus Scanning If the administrator has enabled the User Can Change Virus Guard Options opt
68. itor status 53 My mailbox has been moved into the quarantine folder 73 Name 44 Network symbol 41 New group 29 33 40 New scan periodic 44 46 New scan single 44 46 Number of Entries 40 0 Online Registration 14 Online Update Menu 26 40 Online Virus Encyclopedia 40 Only display completed scans 44 Only display open scans 44 Only display periodic scans 44 Only display single scans 44 Only scan network connections after user login 53 Options 67 OutbreakShield 59 Outgoing mails 58 Outlook 59 77 G DATA AntiVirus P Page setup 33 Password 26 Password Access 28 Password protection for option changes 51 Place file in quarantine 53 Place in quarantine 61 PremiumHotline 13 PremiumSupport renewals 12 Print 33 61 64 Print preview 33 61 64 Priority scanner 47 Product Architecture 8 Program Starts 28 Protect Microsoft Outlook via integrated plugin 59 Protocols 44 Q quarantine 53 61 62 67 Registration 14 Registration Number 13 Reports 31 36 60 Restart after updates 51 Restore file from quarantine 61 riskware 47 53 S Scan archives 53 Scan email archives 53 Scan for diallers spyware adware riskware 47 53 Scan incoming emails for viruses 58 Scanner 47 Scan network connections 53 Scan on write access 53 Scan options 59 Scan outgoing mails before sending 58 Scan system sectors at system startup 53 Scan system sectors on media change 53 78 Index Scan unread ma
69. l automatically open the first time you start G DATAs AntiVirus Administrator This will help to set up the G DATA AntiVirus Clients and will guide you through all the main setup processes The wizard can also be launched at any time by selecting Setup Wizard from the File menu Setup assistant smj Welcome to the G DATA AntiVirusKit Wizard This wizard will help you set up your client and take you through all the important Administrator settings Bac Next gt s Cancel Help Firstly all clients that are to be monitored by G DATA AntiVirus need to be activated Select the computers from the list and then click on Activate Some computers may not be listed e g if they have not been switched on for a long time or have not had file or print sharing enabled To activate one of these clients enter its name into the Computer field and click the Activate button next to it This computer will then appear in the listing Press Next when you have activated all G DATA AntiVirus clients The following requester has the button Install client software on activated com puters automatically ticked by default If you prefer to install the software directly on the client computers please just uncheck this box You can adjust the default settings for the monitor virus protection and client settings in the following dialog box Note You can of course do this at a later date via the relevant Administra
70. mbating viruses Easy to use for everyone yet respecting the highest security requirements these have been the primary goals that have gone into the development of G DATA AntiVirus Features G DATA AntiVirus provides centrally controlled virus protection to your business The ManagementServer manages all clients on desktops laptops and file servers All client processes are cloaked users are unable to modify the security levels Award winning technology e DoubleScan award winning virus detection using two virus scanner modules e OutbreakShield instant protection against new viruses Blocks infected emails within minutes of a virus outbreak e OutbreakShield and DoubleScan complement each other perfectly providing three protective shields e Integrated rootkit blocker e Special module uncloaks any rootkits already installed on the system Scans all compressed file and archive formats e Secure protection against viruses worms rootkits spyware diallers Trojans and many more e Improved protection against diallers spyware adware and other riskware e Heuristic detection for unknown viruses G DATA AntiVirus ManagementServer e Installation virus scans updates configuration and reports managed remotely on the network LAN WAN via TCP IP e Improved user interface now even easier to use e Automatic download and distribution of updates e User definable client grouping and setup e Virus alert via popup window ema
71. n program files To know which files are the most current it is important to make a clear distinction between data files stored on individual client PCs and data files stored on the G DATA AntiVirus Management Server You will always want to update your client data files using the updated data files stored on the G DATA AntiVirus Management Server Update Virus Database All the clients have a copy of the virus database so that there is protection from viruses when they are offline that way there is no required link to the G DATA AntiVirus Ma nagement Server This is feature is very important for example with notebooks These remote access devices are not always resident on your network and are frequently taken offline Client files are updated in two stages both of which can be completed automa tically The first stage involves copying the latest files from the G DATA AntiVirus Update 37 G DATA AntiVirus Server into a folder on the G DATA AntiVirus Management Server please refer to the Internet update task area In the second stage involves the distribution of the new files to the clients please refer to the Clients task area Update program files G DATA AntiVirus Client When G DATA Software is to update client software you can run the procedure auto matically using the G DATA AntiVirus Management Server The files are updated on the clients in two stages both of which can be completed automatically The first stage is for
72. nd supplies them with virus signature updates All client processes run transparently in the background Thus one system administrator can maintain your entire virus protection system from one centrally located workstation There are specific commands that enable the remote control of individual clients and perform automated procedures so that any user can be set up and optimized quickly and easily The organization s network will protect and update itself from then on once the software has been set up and optimized there remains very little to be dealt with afterwards G DATA AntiVirus clients All clients regardless of whether they are on workstations laptops or file servers are protected by G DATA AntiVirus ManagementServer in a way that is completely trans parent to the user The G DATA AntiVirus Client software for Windows Vista 2000 XP and 2003 Server runs all jobs from the G DATA AntiVirus ManagementServer in the 8 General background without a user interface so the user does not need to interact with the virus protection technology at all The clients have their own virus signatures and their own scheduled tasks so that virus scans can also run offline e g on laptops The reports generated are gathered together and are then synchronised the next time a network connection is available Online connection to the UpdateServer The demands of the Internet age mean that regular updates have become a critical survival tool for ef
73. nfection can be evaded by ensuring that the boot sequence lists C A With this setting you can use the BIOS setup menu by pressing DEL when booting to make an alteration In this way the computer will not be booted from a CD ROM that has been inserted by mistake instead the computer will be booted from your hard disk and this method will at least make it more difficult for any infection with boot sector viruses to enter your system Use the correct procedures Always ensure that any virus infection is dealt with only by persons competent to do so By using this approach you will prevent the destruction of many infected files since viral experts can frequently repair them By teaching your staff to rely upon a specially trained colleague whenever there is an apparent infection you will avoid many difficulties and you will be dealing with viruses far more efficiently We advise you to deactivate the preview option for all email programs Email previewing makes it possible for your system to become infected by specific HTML viruses such as Badtrans which become active as soon as the HTML code is read Regarding Internet usage your staff should be trained never to download any programs over the Internet this is critical In addition your staff should never open any email attachments without exercising careful consideration Who are they from Are they trustworthy If any user suspects that a virus has infected his or her system for e
74. nistrator specify a scan to a group the group name will appear in the job list e Status This displays the status or result of a scan using clear concise text Status text identifies current processing status such as job being carried out job complete viruses detected or no viruses found e Last execution This displays the date of the last execution e Time interval Respective of the job parameters that you determine for each scan this shows the time that the job will be repeated e Analysis extent This identifies the data medium for example local hard drive that the virus scan analysis will include Toolbar Commands The toolbar belonging to the respective task area contains the most important com mands for this task area Update Updates the view This command loads the current job list from the G DATA AntiVirus Management Server 2 New scan single Creates a new job to be checked once The dialog box opens in which you can determine the job and scan parameters You can enter the required presettings Change between the job parameters and scan parameters by selecting the appropriate index card l New scan periodic Creates a new job to be checked periodically The dialog box opens in which you can determine the job and scan parameters You can enter the required presettings Change between the job parameters and scan parameters by selecting the appropriate index card x Delete scans Dele
75. nitor Email e Reports e Clients Statistics Status bar The Status bar is used to obtain high level information regarding the current task area display or current menu commands For example if the Reports task area has been se lected the total amount of entries as well as the number of entries you have highlighted will appear on the status bar If you have a virus alarm a red task area button appears which you can use to obtain information about the virus alarm 42 G DATA AntiVirus Administrator Task areas G DATA AntiVirus Administrator Status The Status area in G DATA AntiVirus provides you with basic information about your system s current status This information comprising text figures or dates is displayed to the right of each item Provided that your system is configured for optimal protection against computer viruses a green light icon will be displayed to the left of the items listed If a component is not set up for optimal system protection e g disabled monitor or out of date virus signatures you are notified by a warning icon Note When the G DATA AntiVirus program interface first opens most of the icons will be displayed in warning mode for a short duration This does not mean that G DATA AntiVirus is not protecting your computer during this time quite the opposite an internal virus protection status check is underway which means that a check is automatically being carried out to see that
76. nly We recommend the Full protection setting 53 G DATA AntiVirus as the monitor alone can provide your system with up to date direct protection from virus attacks Engine use G DATA AntiVirus works with two independently operating virus scanner units Using both engines is the only guarantee of optimal virus protection although using a single engine does offer performance benefits Unlike regular virus scans which should use both engines we recommend setting the monitor to Standard engine only as this enables the monitor to run very quickly barely affecting the system s performance In the event of an infection This allows you to specify what should happen if an infected file is found There are different settings available depending on the way a particular client is used Block file access An infected file has both read and write access blocked e Disinfect if not possible block access An attempt will be made to remove the virus if this proves impossible file access is blocked e Disinfect if not possible quarantine An attempt will be made to remove the virus if this proves impossible the file is placed in quarantine e Place file in quarantine The infected file is moved into the quarantine folder e Delete infected file This categorical measure very effectively prevents viruses spreading Depending on the virus however it can cause considerable data loss Infected archives Specify here
77. nt you used when registering your computer Alarm messages When a virus is newly diagnosed the G DATA AntiVirus Management Server can be used to send warning messages automatically as email The settings you need to allow for this are set in this area Email settings Enter the name of the email server in your network and the SMTP port normally 25 You will also need a valid Sent by address so that the email can be sent The Emergency AntiVirus Service will send its replies to this address Alert Messages m s Email settings Email notification Mail server The Management Server sends emails directly to the SMTP server These settings are valid for email messages and messages sent to the Intemet Ambulance SMTP Server Pot 25 SMTP Authentication Sender Please enter your email address as the sender The answers from the AVK Intemet Ambulance will be sent to this address Sender ok Canca Help Email notification Activate the email message in the lower part and enter the email address of the recipient of the messages You must also specify some limit as to the quantity so that the mailbox does not get to full if the virus infection is acute 39 G DATA AntiVirus Help The Help menu has three options e Content and index Displays the G DATA AntiVirus online Help files e Online virus dictionary Opens the G DATA AntiVirus virus dictionary Web page over the Internet Thi
78. nually or semi automatically instead You will also want to protect your server from viruses so you should install the G DATA AntiVirus Client software on it as well 5 With each client installation AntiVirus Administrator automatically configures each cli ent to maintain optimal virus protection Using the AntiVirus Administrator you can then execute additional antivirus prevention procedures and once any viruses are discovered decide how best to handle the viral infection From time to time you should also plan to download any software updates via the Internet and implement them centrally from the AntiVirus Administrator 6 If the need arises you can install the AntiVirus Administrator software on any client This lets you remotely connect to the G DATA AntiVirus Management Server from any network PC 18 Installation Overview System Requirements The G DATA AntiVirus system uses the TCP IP protocol for all communication between client and server computers and also for its online connection to the G DATA Update Server Clients servers must meet the following minimum requirements e G DATA AntiVirus Clients PC with Windows Vista 2000 XP or Server 2003 also x64 Edition 128 MB RAM e GDATA AntiVirus ManagementServer PC with Windows Vista 2000 XP or Server 2003 preferably the Server versions but also x64 Edition 128 MB RAM Internet access Note The VirusCall function requires a CAPI 2 0 compatible ISDN device or a
79. om which the respective report is to come from appears here For user groups all computers are listed here individually Date time This is the date on which the report was set up either as a result of the current discovery of a extremely harmful virus by the G DATA AntiVirus monitor or on the basis of a scan Notifier This entry can be used to learn whether the report from the virus scanner is to take place on the basis of a scan notified of automatically using the Monitor or using the G DATA AntiVirus email plug in Virus As long as it is known the name of the detected virus appears here G DATA AntiVirus Administrator File email The files are listed in which a virus has been detected or there is suspicion of a virus within them For email the email address of the sender is also listed here e Folder The directory details relating to each file will be important if a file has to be transferred to quarantine and then recovered later Toolbar Commands You can choose from the following Report toolbar commands The Reports task area window contains the most important menu bar commands presented as button icons that you can select Update Updates the view Loads the current reports from the G DATA AntiVi rus ManagementServer x Delete reports Deletes the selected reports If you wish to delete reports relating to a quarantined file you will need to reconfirm the delete command In this case the files
80. ou can determine which details and areas you wish to have printed In the selection window that appears you can highlight the required elements to be printed and then using OK you are presented with the page preview which displays the screen preview of the printout The Print button can be used to start the printout The element selection varies depending on which work area you are currently working in Print This starts the print procedure for the client settings or reports In the selection window that appears you can determine which details and areas of the client settings you wish to print The Print command is only available in selected task areas Exit This command is used to quit the G DATA AntiVirus Administrator Of course your network continues to be supervised according to the antivirus defaults which you have specified for use with the G DATA AntiVirus Management Server even though the G DATA AntiVirus Administrator is no longer running Clients menu New group This command can be used to create a new group This is principally a folder on the network level in which you can combine and edit G DATA AntiVirus Clients at the same time By activating this command under the folder in which you are currently situated within the client selection area a new folder symbol appears You may now specify a new name for this group Edit group This opens a dialog box in which you can group G DATA AntiVirus Clients together using the A
81. ou can view the virus database version and the date it was last updated using Info 68 Frequently Asked Questions FAQ Frequently Asked Questions FAQs After you have installed G DATA AntiVirus for the client some applications run more slowly than before In the background the client monitor inspects files and checks any opened and or closed files for possible virus infection This procedure normally results in an almost imperceptible delay If an application opens a great number of files frequently then the delay might be quite considerable You can avoid this problem by deactivating the monitor temporarily to diagnose the problem When a computer accesses files which are stored on a server you may also have to deactivate the monitor on the server as well If the client monitor is in fact the cause of the problem most often you can solve the problem by defining an exception that is files which you do not want to be checked You must first find the files that are being accessed too frequently To do this use the MonActivity program in the Tools directory on your CD to display all the files checked by the monitor Type the name of the computer that you want reviewed in the Computer field next click the Connect button You can leave the file empty if you want to connect to the monitor on the computer from which the program was started Then once the monitor is activated execute the operations where delays have been experienc
82. ow the user access to advanced client functions This allows the relevant context menus to be accessed via the mouse User Account The G DATA AntiVirus Client software usually runs in the system context Vista 2000 XP 2003 You can enter a different account here to enable network directories to be checked although the account must have administrator rights on the client to do this G DATA AntiVirus Administrator Updates The following options are available Update virus signatures automatically Turns on the virus database s automatic update function The clients regularly check if a new version is available on the G DATA AntiVirus ManagementServer and if so will run an update automatically Update program files automatically Updates the software program files on the client with files from the G DATA AntiVirus ManagementServer The client may need to be rebooted after the program files have been updated Depending on the setting used for Restart after updates the client s user may have the option of postponing the software update until later Restart after updates This is where you determine whether the client is automatically restarted after the program files have been updated Restart without asking whether the user will have the option of rebooting imme diately or leaving it until later Message window on client or whether the program files will only be updated when the client is next rebooted Create
83. r Task areas G DATA AntiVirus Administrator cccccsscccsssscccsssscccsssseccescceees Status 26 28 29 30 31 31 31 31 33 36 37 40 40 41 42 42 42 43 Orders General Create New Scan Modify Job Parameters at a Later Date Settings G DATA AntiVirus Client Updates Client Functions Exception Directories for Scan Jobs Monitor Email Settings Exceptions Interaction with the user Status Incoming mails Outgoing mails Scan options Alerts Email protection Reports Clients Toolbar Commands Quarantine Toolbar Commands Statistics G DATA AntiVirus 44 44 46 49 50 50 51 51 52 52 53 56 56 56 57 58 58 59 59 59 60 61 62 63 64 65 G DATA AntiVirus G DATA AntiVirus Clientii nnsa oessa aas near aee Eae 66 Virus Checking 66 Set Priority for Virus Checking 66 Canceling Virus Scanning 67 Disable the Virus guard 67 Options 67 Quarantine 67 Internet Update 68 Info 68 Frequently Asked Questions FAQS sssssssscssssssssssessssscsersesseseseesscsessesseees 69 Ae N E O E O E S donee saseessereaedoecedascesssresuiares 74 General General Introduction You have chosen G DATA AntiVirus to protect yourself from computer viruses This tool has been developed by a team that has over 15 years of experience in the field of virus development It is the most up to date software technology currently available on the market for co
84. re suitable depending their application the time saved by leaving out some of these additional procedures could be offset by a lower degree of security The following settings are available Heuristic With a heuristic analysis viruses are not only determined using the continually updated virus database but also using typical characteristics associ ated with specific viruses This additional procedure provides some additional security however it is very time intensive and in some cases can generate an incorrect identification Packed files Checking packed data in a file archive is very time consuming When unpacking an archive it is possible to identify viruses that have previously been hidden It is recommended that all packed archive files be checked on a regular basis G DATA AntiVirus Administrator System areas As a rule the system areas of your computer such as boot sectors master boot records etc which enable your operating system to run should not be ignored and should be part of your regular virus checks Redundant check This setting should only be used in exceptional cases since the scan takes so long to perform With this setting files are scanned in their entirety for viruses not only in places where viruses typically dock e Scan for diallers spyware adware riskware G DATA AntiVirus also allows you to scan your system for diallers and other malware These are programs that could for
85. report Client Functions The following options are available User permitted to download signature updates If this option is activated this particular client will be able to download virus signatures directly from the Internet even without a connection to the company server This drastically increases the security of any laptops used offsite User permitted to change monitor options Experienced users can be granted considerable rights as far as the virus monitor is concerned This enables the user to specify the exact performance level for the monitor running in the background and the level of security to use and even to switch the monitor off if necessary User permitted to change email and monitor options Activating this option allows the client s user not only to determine the monitoring options but also to influence email security options Display local quarantine If you allow the local quarantine to be displayed the user can disinfect delete or restore data that the monitor has placed in this quarantine folder because it is suspicious or actually infected with a virus Note that the virus is not removed if the data is restored so this option should only be made available to experienced client users 51 G DATA AntiVirus e Password protection for option changes If the client s user is permitted to change monitoring options there is always a risk that other people using the computer may abuse this by disabling
86. rogram Starts Password Access To launch the AntiVirus Administrator select START gt Programs gt G DATA AntiVirus Management Server gt G DATA AntiVirus Administrator Once the AntiVirus Adminis trator is running you will be prompted for the server and access password Enter the name of the computer on which the G DATA AntiVirus Management Server has been installed and your password Log on mesm Server JENSVISTA Password r Cancel Help The program interface of the G DATA AntiVirus Administrator is now opened The G DATA AntiVirus Administrator commands are explained in the following chapters 28 G DATA AntiVirus Administrator Defining the client monitoring structure The client selection panel will list all activated computers which are therefore being monitored once the Administrator has been launched Please note that some compu ters may be activated even if the G DATA AntiVirus Client software has not yet been installed on them These computers will of course not yet be protected against viruses and cannot yet be managed by the Administrator Activating a computer simply places it under observation g i Select the command Display deactivated clients from the Clients menu to display computers that have not yet been activated as well You can recognise the deactivated computers by their greyed out icons Computers without file or print sharing enabled will normally not be displayed
87. rom server to clients via the IP address as well and so you must activate the clients in the G DATA AntiVirus Administrator using their IP address This can be done manually activate client client dialog or by searching an IP address sector search client computer G DATA AntiVirus Client setup from the CD When the clients are installed directly from the CD the installation program will prompt you for the name of the server and the computer name In each case type the IP address How can I execute the Internet updates if there is no link between the Manage ment Server and the Internet The command described here can be added on afterwards First execute an Internet update for the server program files and the clients You can complete the Internet up date from a client instead Do this by going into Update Internet and then selecting the 72 Frequently Asked Questions FAQ client from the list Update executed The update can only be executed if at the time of the update the client and the Management Server are switched on You can register online only if the Management Server is linked to the Internet If there is no link you are requested to send your registration number and customer data person to be contacted address to our hotline We will complete the registration for you and then send you the access data A message on a number of clients reads The virus database is damaged What can do To insure that the protec
88. roup 29 33 Edit password 32 Email 57 email archives 53 Email notification 39 Email protection 59 Email scan 36 Email settings 39 Emergency AntiVirus Service 12 Encyclopedia 40 Engine use 53 Exception Directories for Scan Jobs 52 63 Exceptions 56 Execute again immediately 44 Exit 33 75 G DATA AntiVirus F Features 7 File 31 File types 47 53 First Start Setup Assistant 26 G G DATA AntiVirus Administrator 26 G DATA AntiVirus Client 50 66 G DATA AntiVirus ManagementServer 23 25 G DATA PremiumHotline 13 group 33 44 Group activated 41 Help 40 Heuristics 53 Hide archived files 61 Hide dependent reports 61 Hotline 13 In case of an infection 58 Incoming mails 58 Infected archive 47 53 Info 68 Inform user if virus is discovered 59 Initial Steps 21 initial virus scan 19 installation 21 Installation Overview 18 Install client software on activated computers automatically 26 Installing the G DATA AntiVirus Administrator 24 Installing the G DATA AntiVirus Client 24 36 64 Installing the G DATA AntiVirus ManagementServer 23 Interaction with the user 56 Internet Update 68 Internet update 37 In the case of an infection 47 53 Introduction 7 76 Index Job 46 L Last access 63 Last execution 44 Licensing 12 Load protocol file 32 M ManagementServer 23 25 Menu bar 31 Microsoft Outlook 59 Modify Job Parameters at a Later Date 49 Monitor 36 52 Mon
89. roy the original CD ROM including any UPDATES UPGRADES as well as all related written material General 7 Compensation for breach of Agreement The Licensee shall be liable for any and all damages to G DATA that result from breach of the copyright provisions and the other provisions of this Agreement 8 Modifications and updates Our service conditions shall always be valid in their latest form Service conditions may change without notice and or reason 9 Warranty and liability on the part of G DATA a G DATA guarantees to the original Licensee that the data medium CD ROM on which the Software is stored is free from defects as used under normal operating condi tions and with normal care b If the data medium the CD ROM is defective the purchaser is entitled to a re placement during the warranty period of 6 months following delivery To receive a replacement data medium the purchaser must send the defective CD ROM and a copy of the receipt or invoice to G DATA c For the reasons indicated in para 1 G DATA provides no guarantee that the Software is free of errors In particula G DATA does not guarantee that the Software will satisfy the purchaser s specific requirements and purposes or that the Software will function in combination with other programs selected by the purchaser The purchaser is exclusively responsible for the correct selection and for the consequences of using the Software as well as for any intended or actual
90. rtrieb gdata de General G DATA PremiumHotline The PremiumHotline for G DATA AntiVirus multi user and network licences is available to all registered customers from Monday to Friday between 7 a m and 4 pm This will help you to solve all problems connected with use of this product either by phone fax or via the Internet During Hotline hours one of our specialists will always be available to speak to multi user and network licence holders Outside these hours you will be able to reach our G DATA ServiceCentre on the following numbers Tel 49 180 11 55 190 contact your telephone service provider for call rates Fax 49 234 9762 162 Email avkcs support gdata de You will find the Registration Number on the back of the User Manual If you purchased the software online the registration number will have been sent in a separate email By entering the registration number on the online registration form you will instantly receive a password which will allow you to download your personal online updates Many questions have already been answered in the G DATA AntiVirus Frequently Asked Questions online database FAQ www gdata de Please have your computer network specifications to hand before you call the hotline The information you will need is e the version number of your G DATA AntiVirus Administrator and of the G DATA AntiVirus ManagementServer you will find these in the menu of the G DATA AntiVirus Administrator under Info
91. s servers and individual client groups that are currently recognized by G DATA AntiVirus This area is subdivided hierarchically Like groups that appear in Windows Explorer client groups which are hierarchically organized display a small Plus sign Clicking on the Plus sign opens a client subdirectory and enables you to view clients that are part of a group By clicking on the Minus symbol the client subdirectory is closed again 2 Gesamtes Netzwerk iy Arbeitsplatze VA JENSTR Testrechner The following symbols are visible in the client selection area Network symbol Group activated Server activated fe ke Server deactivated m Client activated Client deactivated 41 G DATA AntiVirus Task Area Selection This category allows you to change the task area via a simple click on the relevant tab Status Orders Settinas Monitor Email Reports Clients Statistics The task areas form the G DATA AntiVirus desktop Task Area Display Depending on the selection made the task area contains various lists and windows which allow you to optimise the prevention and removal of viruses on your network The set tings selected for this will always apply to the clients or groups that you have highlighted or selected in the client selection area The different topics are explained in detail in the chapter G DATA AntiVirus Administrator task areas Status Tasks Settings Mo
92. s Management Server The original files will be deleted The enciphering will ensures that the virus cannot do any damage Note Each quarantined file has its own report When you delete the report the file in the quarantine folder is also be deleted To send a file from the quarantine folder to the Emergency AntiVirus Service for examination use the Send to G DATA AntiVirus Internet Ambulance option which appears when you double clicking on a quarantine report Virus detected Computer HOTLINE4 User peter mu Date 30 08 2006 Time 19 17 Notifier Monitor Status Quarantine move file into quarantine Virus not a virus Adware Win32 MyWay v File 40004277 dil Directory C System Volume Information _restore DF867C4F 0E 0D 4E 20 9F25 BC2B2DFBD844 RP41 Clean and return file Return file Send to AVK Internet Ambulance 62 G DATA AntiVirus Administrator Clients Choose a group from the list of computers so that you can display an overview of all the clients in that group With each client you will see the information on the versions of the components that have been installed and when the client had last logged on at the G DATA AntiVirus Management Server You will be able to check whether the clients are running as they should and whether Internet updates are being downloaded E JENSVISTA G DATA AntiVirus Administrator gt G ka fie Chents View Chenttettinge Settingt Help ot 7 G aGe HOTUNELS HOTLINE
93. s Web page displays information about viruses and malicious programs You can also obtain this Web page by clicking on the Virus dictionary button which appears in G DATA AntiVirus toolbar If your Internet connection is currently unavailable then the virus dictionary will not display e Info concerning G DATA AntiVirus Administrator Displays information about the program Toolbar The toolbar contains icons for the most important menu bar commands 4 Selected computers can be grouped together This allows easily differentiated security zones to be defined as all settings can be applied to either individual G DATA AntiVirus clients as well as to entire groups To create a new group just highlight the top group and then select New Group from the Clients menu x You can remove a computer from the list i e deactivate it by highlighting it and then selecting Delete from the Clients menu Please note that deactivating a computer will not result in the client software being deinstalled Update or the F5 key allows you to update the G DATA AntiVirus display at any time for instance in order to take recent changes into account a i Select Display deactivated clients from the Clients menu to display all com puters that have not yet been activated You will recognise the deactivated computers by their greyed out icons Computers without file or print sharing enabled will normally not be displayed he To activate a
94. s free system does not normally create infected files when it creates files However to eliminate all eventualities especially on computers which have not had an initial virus scan run on them you can opt for a scan to take place while files are being written The immense advantage of this is that if viruses are copied from another client that may be unprotected into a shared directory of the client protected by the monitor they will be caught Also any infected files downloaded from the Internet will be identified while they are downloading rather than when the file is executed Scan network connections This allows you to determine the way the Monitor handles network connections If G DATA AntiVirus is generally monitoring your entire network there is no need to scan network connections Only scan network connections after user login Specify here whether network connections should be scanned only after a user has logged in or beforehand as well Scanning network connections before user login can result in the login process taking longer if profiles are saved on the server Heuristics Heuristic analysis detects viruses not only from the constantly updated virus database but also based on particular characteristics typical of viruses This method provides additional security although it can occasionally lead to false alarms Scan archives Scanning compressed data in archives is very time consuming and is generally unneces sary if t
95. tem administrator and protects the entire network The G DATA AntiVirus Administrator can be run with password protection on any computer running Windows All kinds of virus scanner applications including automated installs software and virus signature updates virus scans immediate or at regular intervals monitoring functions and changes to settings can be managed remotely across the whole organisation First Start Setup Assistant You can access the G DATA AntiVirus Administrator tool used for managing the G DATA AntiVirus ManagementServer by selecting G DATA AntiVirus Administrator from the start menu program group Start gt Programs gt G DATA AntiVirus ManagementServer You will be asked for the server name and password when the Administrator starts Log on smj Server JENSYISTA Password Cancel Help Enter the name of the computer on which the G DATA AntiVirus ManagementServer has been installed in the Server field As you will not have assigned a password yet just click the OK button without entering a password The password screen will appear which you can use to assign a new password for the G DATA AntiVirus Administrator Hint Choose the Edit Password option from the File menu if you wish to change the password Edit password smj Dld password New password Cancel Help Confirm new password 26 G DATA AntiVirus Administrator The Setup Wizard wil
96. ter when confronted with an on site emergency We suggest that you open the directory Admin and then call up Admin exe from the other computer You can also copy this file to other computers and start the administrator from one of them The advantage here is that you will always start the most recent version because you can update the file via the Internet In the case of older versions of Windows 9x you may experience a problem you will be unable to start the G DATA AntiVirus Administrator because COMCTL32 dll is too old If this is the case you can install the G DATA AntiVirus Administrator from your CD The installation program will update the system For this reason you can use another method insert the G DATA AntiVirus CD ROM in the CD drive on the client computer then click the Install button and select the option G DATA AntiVirus Administrator by clicking the button alongside In the greeting screen that appears you are informed that you are about to install the G DATA AntiVirus Ad ministrator onto your system Now close all applications that are open in your Windows system and click Continue to proceed with the installation The next screen allows you to select the location for the Administrator data to be saved Usually the G DATA Anti Virus Administrator is saved under C Programs G DATA AntiVirus Client Server G DATA AntiVirus Administrator If you wish to select a different storage location it is possible to use
97. tes all selected jobs a Execute again immediately Select this command to re execute individual scans that have already been carried out or cancelled With periodic scans this command causes them to execute independent of their schedule Protocols Loads the protocol to the orders of the respective clients Display all jobs Only display single scans Only display periodic scans Only display open scans Only display completed scans mM 9 e e a Display group jobs in detail displays all entries that belong to group jobs The option is only available if a group is selected in the computer list 45 G DATA AntiVirus Create New Scan To create a new scan in the client selection area highlight the group or client for which you wish to define this job and then click on one of the following buttons ki New scan single To create a scan to be executed once New scan periodic To define a scan to be executed periodically A settings menu opens with different index tabs with which you can carry out all neces sary entries for the scan The settings menu for periodic checks contains an additional index tab Schedule Job This index tab is used to determine the name of the scan Use clear and concise names such as Archive check or Monthly check This makes it considerably easier to differenti ate between various scans and find then again from a table list view New scan job Periodic check ac Jo
98. the monitoring functions You can password protect the monitor option settings on the client to prevent this by setting up an individual password for the relevant client or group and then sharing it with authorised users of the client computers H Ce TE h Exception Directories for Scan Jobs Here you can define exception directories on the clients These directories are not scanned by the virus checker Note You can define exception directories for entire groups If the clients in a particular group have defined different exception directories new directories can be added or existing ones deleted This does not affect the directories defined for a particular client The same process is used to define virus guard exceptions Monitor Here the monitor settings can be determined for those clients selected in the computer list In the computer list select a group to alter the monitor settings for all clients in that group With the G DATA AntiVirus Monitor you have acquired an extremely important instrument in the G DATA AntiVirus product package for permanent protection against computer viruses The G DATA AntiVirus Monitor is always active in the background and all files that are to be accessed are checked for viruses The virus control is carried out so quickly that you will not be aware of this security check while you are carrying out your daily work It is irrelevant if you have received an infected file via a disk or CD ROM as em
99. tion from viruses is at its best the virus database is checked at regular intervals to make certain that it has not been damaged If an error is found the message The virus database is damaged will appear Delete this information and then load the most recent update of the virus database from our server Then update the virus database on the clients that have been affected Do not delay in contacting our hotline by telephone if the error message re appears A message on a number of clients reads Program files have been changed or are damaged What can I do To insure that the protection from viruses is at its best the virus database is checked at regular intervals to make certain that it has not been damaged If an error is found the report Program files have been changed or are damaged is added Delete this report and then load the most recent update of the program files G DATA AntiVirus Client from our server Then update the program files on the clients that have been affected Do not delay in contacting our hotline by telephone if the error message re appears My mailbox has been moved into the quarantine folder This may happen when your mailbox contains infected mail Recovering a file Close the email program on the client that is to be dealt with and then delete any newly created archive file Then use the G DATA AntiVirus Administra tor to open the associated report and click Return file Please telephone our hotline if you find
100. tor areas The G DATA AntiVirus ManagementServer can download new virus signatures and program files from the Internet To allow this process to work automatically you will have to automate login and if necessary dial up You can find details about this in the chapter Online Update Menu 27 G DATA AntiVirus The G DATA AntiVirus ManagementServer can alert you via email if a virus has been found on one of the G DATA AntiVirus clients and it can also send potentially infected files to the Emergency AntiVirus Service for analysis To do this you will need to specify the mail server s name the port number SMTP and the sender s address By setting a limit on the volume of messages you can prevent your email inbox being flooded with messages in the event of a virus attack Click on Finish to close the wizard If you have indicated that the G DATA AntiVirus Client software should be installed automatically you will be prompted to specify a user account on the server which has access rights to the clients After you have clicked OK in this dialog the G DATA AntiVirus ManagementServer will try to install the G DATA AntiVirus Client software on all activated computers Note If you should encounter problems remotely installing the G DATA AntiVirus Client via the G DATA AntiVirus Administrator you can also install the G DATA AntiVirus Client software on the client computers manually or semi automatically Subsequent P
101. tral processing unit CPU at a single location If this single computer is a multiuser system the License shall apply to all the users of this one system As the Licensee you are entitled to physically move the Software i e when it is stored ona data medium from one computer to another computer provided that the Software is used only on a single computer at any given time Any other use is prohibited 3 Special limitations The Licensee is prohibited from a transferring AntiVirusKit from one computer to another computer via a network or any other type of data transmission channel b modifying AntiVirusKit without the prior written consent of G DATA 4 Ownership Your purchase of the product entitles you only to ownership of the physical data me dium on which the G DATA AntiVirus is stored Acquisition of the software itself is not included therewith In particular G DATA reserves all rights of publication reproduction revision and enjoyment 5 Reproduction The Software and its written documentation are protected by copyright The creation of backup copies of the Software is permitted but no copies may be passed to third parties 6 Duration of the Agreement The Agreement shall remain in effect indefinitely Any infringement of the conditions of this Agreement on the part of the Licensee shall automatically terminate the Licensee s rights without notice Upon termination of the License the Licensee shall be obliged to dest
102. ware for G DATA AntiVirus ManagementServer for Windows Vista 2000 XP or Windows 2003 Server e GDATA AntiVirus Client client software providing virus protection for work station PCs and servers running Windows Vista 2000 XP or Windows 2003 Server e Detailed documentation for installation and use e Use of the Emergency AntiVirus Service to analyse suspicious files e Use of the PremiumHotline via telephone fax or email There is no time restriction on the software licence The licence price covers the total number of client computers protected by G DATA AntiVirus regardless of whether they are being used as servers or workstation computers Emergency AntiVirus Service If you come across a new virus or something unfamiliar it is vital that you send us this file via the G DATA AntiVirus quarantine function We will analyse the virus and will then provide you with an antidote as quickly as possible We will of course treat any files you send us as highly confidential and with complete discretion PremiumSupport renewals Registering online entitles you to PremiumSupport This provides complete virus pro tection with hourly virus updates via the Internet for one year You can also choose to receive information by email e g about upgrades to G DATA AntiVirus Management Server software and current virus alerts PremiumSupport can of course be renewed from one year to the next Simply contact us on Fax 49 234 9762 299 Email b ve
103. xample a newly installed soft ware program does not perform as expected or an error message appears unexpectedly the user should NOT turn off the computer before requesting the system administrator to complete a virus check The explanation for this is simple Trojan delete commands are executed when the computer is restarted and for this reason it is easier to identify and treat this kind of virus infection if your trained staff are able to assess the situation before a system 11 G DATA AntiVirus reboot takes place Also it is very important to instruct your staff that special care needs to be taken whenever they execute macro commands Macro commands are frequently used to launch a virus To respond to this threat you must always ensure that macro virus protection is activated in all your Microsoft Office products This feature activates an information dialog before any unknown macro is executed this gives the user time to review that macro and verify that is it OK In general you should avoid maintaining files that contain macros and you should always know what the macro has been designed to do Support and Licensing G DATA AntiVirus is the software package that provides complete PC network security It includes e GDATA AntiVirus ManagementServer management software for servers running Windows Vista 2000 and Windows XP Professional preferably server versions Windows 2003 Server e GDATA AntiVirus Administrator management soft
104. ystem can warn authorized users by means of a pop up message an email or protocol depending on the system confi guration G DATA AntiVirus Administrator The G DATA AntiVirus Administrator is the system software that manages the G DATA AntiVirus ManagementServer it is centrally controlled from the server by the system administrator and protects the entire network The G DATA AntiVirus Administrator software can also be run with password protection on any client computer running Win dows Vista 2000 XP and 2003 Server The G DATA AntiVirus Administrator software allows you to define and manage countless network security zones and also to manage individual computers All kinds of virus scanner operations including automated installs software and virus signature updates virus scans immediate or at regular intervals monitoring functions and changes to settings can be managed remotely across the whole organisation G DATA AntiVirus Using G DATA AntiVirus At a time when the World Wide Web is growing in popularity there are enormous security risks that result Virus protection and information security should be important not only to IT managers and experts but to all members of an organization Everyone should be consciously examining the issue of virus protection more closely from within a framework of comprehensive risk management Future organizational success depends largely upon the security of its informational database Any

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