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1. oocconccccccncccncoccnnoconcnconanononnncnnnnnos 31 Figure 26 Software Detail TaDi iciii bd 32 Fig re 27 End Me FOCCSS reia a dd bauacusdlunbaiietadaadsebingasiaiieninauwsibided 32 Figure 28 Confirm to End the Process ccccssccccssseecceeeeecseseeeceueeecseeeessuseesssuseessageees 33 Figure 29 Starting A Ser VICO asesoria ae slauasuaadine a i a a a a 33 Figure 30 Confirm to Start the Service ooccccooccococcnococoncononononcnnannnonnnnnnnnnnnnnonannnnonononess 33 Fig re S1 Stoppng a SOVICE sies iii 33 Figure 32 Confirm to Stop the Service ccoooncccccoccncccocnnccnncnnconannnonannnnononnnnnnannnnonanannnnns 33 Figure 33 System Alert Matrix ccccccccccssececceseeceesseecceeseecsegseecseueecssgeeessuseesseneeessegeees 35 Figure 34 Entering Notification InformatiON cooooncccoccnncoccconononnnnonononcnnnonononnnnconanonos 37 Introduction SyAM Software provides a comprehensive simple to use set of system management products called Server Monitor Desktop Monitor and Notebook Monitor Each of these products have features specific to their relevant system s capabilities and functions as well as a large number of common features Their user interfaces are identical These products enable several IT benefits Among them are predictive alerting to pending failures system configuration unattended monitoring and alerting remote management and reporting The products dynamically discover t
2. A Storage Management e Logical Utilization Monitoring m e Removable Device Monitoring m m e RAID Monitoring E j e RAID Configuration Management E Software Management e End Process 4 e Start Stop Service SS Power Management e Power Policy Configuration a e Power shutdown Restart Scheduler Event Logging e Monitored event logging e Performance Snapshot Event e Filtering Sorting e Output to file Asset Inventory Reporting e Summary e Detailed e CSV HTML XML output 45
3. Browsing to the SyAM Web SeEPvel ccccccccccsseeeceeeecceeseccseseeessaueesseseeessueeessegseessass 14 EndNote SESSO a ir Se er reg eee TE A ee 15 Chapter 3 The SyAM User Interface coooccococccccnncccccnconcnconcncnonnnonnnonncnconnnnnncnnnns 16 The SyAM User Interface a id did 17 internace Way OU ssa eects esc ees eee eee a E AA 17 Health Colo Seernes an hal ma ned arated ahead cra elt e Sua acdt 18 CONS sid lect adnan dd e 18 Management TREC incas ia dabas 19 A A n er ee ee eer ee ee 20 Power Management Ta ce cos rec ccc deems oe ested Vani alado 22 This feature is only available through the SyAM Central Manager occcccccooccnncccooconnno 22 Hardware Detall Tay o cis enn cu tare esanteloavanaentaccucuiaas ters E A tect 24 Network Detalla ad A delat 24 SlOrage Detail Taba o el icicaa 25 RAID MANAG SING aria saan waleludhotvai a aa 27 Deleting a RAID SOL ii id a a aaea aE 31 Sotware Detall Tab ata 32 Chapter 4 Configuring System Alerts c oooccccoccncoccnccncncnonnconcnconcnonncnnnnnnononncnncnnnos 34 OY SNIP IAB sort ace te ase a A ecto aemace seen 35 Monitored Sensor TY OCS ita des i 36 Logical A ee ecent castes N 36 Notification Settings Configuring email alertinQ oooocccncconnncnncnnoncnnnonnnnnnnnnoncnnnnnnnanons 37 Removing a Sensor Instance From the System Alert MatriX ococoooccccccococcnncononcnnncnnnncnnnos 38 SYAM Alerting EnNnancemMenttS ccc
4. SyAM Desktop Monitor Local Microsoft Internet Explorer E laj xj File Edit Yiew Favorites Tools Help ay Q ex baal gt gt x a PN JO search Sp Favortes e Se El z 4s rel 3 Address El http 192 168 100 78 3930 Login Ho Links gt Norton antivirus Q Snagit E SyAM Software Desktop Monitor Desktop Monitor Local j System Details XEON 192 168 100 78 y Local Monitor Bans we Ben Hardware Hardware Details Current Value Health Physical Security Chassis Intrusion Closed Normal Fans RPM CPU 1 Fan 2231 RPM Normal Temperature C Processor Zone 44 0 C 111 2 Normal System Zone 1 370 C 98 6 F Normal System Zone 2 34 0 C 93 2 F Normal KA Yoltages v 1 54 1 523 v Normal WCCP VOLTAGE 1 347 v Normal 3 34 3 259 v Normal 54 5 096 v Normal 12 12 105 v al PT TP 9 toternet Figure 16 Hardware Detail Tab Reset Chassis Intrusion Some hardware platforms that support a chassis intrusion sensor do not automatically reset the sensor state to normal when the chassis in closed For such systems the Reset Chassis button causes the platform to reset the state of the sensor to normal Network Detail Tab The Network Tab displays detailed information on adapters connecting the managed system to the network including adapter and connection speed connection status IP address and MAC address Additionally
5. Step 3 and decided not to create a RAID Set on it you may dismiss it by selecting it and clicking the Delete Array button You cannot delete Physical Arrays that have RAID Sets created on them 29 RAID Controller RAID Controller Details RAID Controller Model 8506 4LP Controller ID 0 Firmware version FE7S 1 05 00 06 BIOS version BE7X 1 08 00 04 Controller Cache Memory BBU Presence Unknown Number of Buses 4 Max Device per bus 1 Rescan RAID Set Details Capacity Drives in RAID set Caching Stripe Size Disabled 64 KB fl Oo mit 3 RAID 5 7454 GB Delete RAID Set Figure 23 RAID Set Details Information on Configured RAID Set Adding Removing a Global Spare 1 Choose the physical drive that you wish to become a global spare to the RAID Set by clicking on its check box then click on the Add Global Spare button 2 To remove a global spare click on the check box next to the drive that is currently displayed as a hot spare then click the Remove Global Spare button Physical Drives Choose the physical drive s to create an Array or add as Spare Channel 0 Click to choose this Hot Spare to be removed Then Click th Remove Global Spare button WDC WD400JD OOHKAD 3 37 27 GB WDC WD400JD 00HKAG Hot Spare 4b400JD OOHKAD Remove Global Spare Figure 24 Removing a Hot Spare drive 30 Deleting a RAID Set 1 Under RAID Set Details click the
6. SyAM s web server and management agent which enables you to manage the system directly via a web browser You may also manage the system via the system running the Central System Management software Agent This does not install SyAM s web server it installs the management agent only In this case the system is only going to be managed via the system running the Central System Management software Administrator s use Internet Explorer or Firefox to browse to the local interface of the system being managed Server running Desktop running Notebook running Server Monitor Local Desktop Monitor Notebook Monitor SML Local Local DML NML Agents send event notification messages to administrators via email Figure 1 Individual systems being managed via the SyAM Local Interface Administrator s use Internet Explorer or Firefox to browse to the Central Manager interface to manage all systems Servers running Desktops running Notebooks running Server Monitor Agent Desktop Monitor Notebook Monitor or Local Agent or Local Agent or Local Agents send event notification messages to administrators via email SMS Pager network message SNMP Trap System Event Log or event to the Central Manager Figure 2 Multiple systems being managed by Central System Management software Chapter 1 Installation and Configuration This chapter provides step by step installation and configuration instructions for SyAM Local System Managemen
7. radio button next to the RAID Set to delete Then click on the Delete RAID Set button Note that when multiple RAID Sets are present on the same Physical Array only the last RAID Set displays a radio button and may be selected to delete ee RAID Controller RAID Controller Details RAID Controller Model Firmware version Controller Cache Memory Number of Buses Max Device per bus 3 Disabled 64 KB M1 Rescan RAID Set Details RAID RAID sete stame Level Oo Normal RAID 5 Delete RAID Set Figure 25 RAID Set Details Deleting a RAID set Click the button to choose the RAID Set to be deleted then click the Delete RAID Set button Software Detail Tab The Software Tab displays detailed information on the processes services and applications installed and running on the system being monitored End Process Start Stop Service This feature is only available through the SyAM Central Manager The administrator can stop a running process and start or stop a service of a managed system without having to physically visit that system The startup type and current status of each service is displayed 3 SyAM Desktop Monitor Local Microsoft Internet Explorer File Edt view Favorites Toole Help QO mx UY x F A P Search Le ravontes moa H B ey E s 3 Address http 1 92 168 103 19 3930 Login SyAM Software Desktop Monitor n toaout gt Wo ins gt Desktop Monitor L
8. scheme to represent the health and functionality of systems and their components These colors can be seen in every level of monitoring from the instance of the component to the component category and section The health of each monitored system is updated on a regular interval Any change in the status of the system will cause a change in the health color The health color will remain in the changed state until the issue is resolved Green Fully Functional Amber Warning Red Critical Grey System state pending currently unknown BE E Purple System is no longer responding Blue Agent service has been manually shutdown Black System has been shutdown Figure 11 SyAM Health State Colors Icons There are three icons that represent the type of SyAM software running on the managed system Server Monitor Local Central ail Desktop Monitor Local Central E E A Notebook Monitor Local 18 Management Tree Desktop Monitor Local Local Monitor eines 166 100 _ Figure 12 Tree Expanded to Display Monitored Sections Tree Icons EN System Alert Matrix Provides access to the thresholds sample reset periods and notification options for all of the monitored hardware and software sensors within the system System Provides system board memory CPU slot display port information and status of the CPU and Memory ut
9. 78 Local Monitor Bae OA MEM System Details System Information Machine Name Asset Number AST 12 114 User Asset Date Installed mo Domain Workgroup WORKGROUP Asset Yalue 750 00 Manufacturer INTEL_ Owner Sales Machine Model D945GTP_ Location 404 Main Street Operating System eae Windows R XP Professional Function Zales wonshation OS ersion Agent Yersion 43 00 000 BL1340 2123 2268 Open 5 2 3790 DML OS Service Pack Service Pack 1 Apply EOWET IVI AMU ET ES ts Board BIOS Manufacturer Intel Corporation Manufacturer Intel Corp Model D945GTP Revision Default System BIOS Serial Number BQTP52504250 Release Date 200601 09 arras ane Sensor Devices ADT7476 SMBIOS Rev NT94510J 864 3309 2006 0109 1312 CPU Processor Model Intel R Celeron R CPU 2 53GHz Clock Speed 2533 Mhz Manufacturer Genuinelntel Number of Logical CPUs 1 Total CPU Utilization 2 Memory Type Total Available Utilization Physical Memory 501 MB 223 MB 278 MB 44 51 Virtual Memory 1220 MB 182 MB 1038 he E 7 Paqe File 756 MB 16MB 740M xl M M Figure 13 System Detail Tab iaj x EE SyAM Desktop Monitor Local Microsoft Internet Explorer Ele Edit View Favorites Tools Help O O 2 AA Pow oras O S BA CAE S us ote Y G Sa
10. AM Server Web Server to the browser choose the SSL option default No After the installation has finished the SyAM services will start and dynamically discover and configure your system s monitoring environment Firewall Security The following ports must be opened if you are using a firewall on your Linux system They are automatically opened on Windows 2003 and XP Pro systems during the installation 3894 Used for agent management service 3930 Used for web server if installed 5800 Used for Remote Console access from Central Manager 5900 Used for Remote Console access from Central Manager 10 SyAM Program Menu Options Windows For Windows installations a set of options under the Programs Menu are provided Menu Options On the start menu select lt Programs gt lt SyAM gt lt Utilities gt lt Enable SCSI SMART Monitoring gt lt XP 2003 Port Update gt lt Release Notes gt lt Remote Console User Settings gt lt SyAM Server Desktop Notebook Console gt lt User Manual gt fm Syam 4 7 Utilities Sy Release Notes gl Remote Console User Settings Server Monitor Console e User Manual Figure 3 SyAM s program menu i fay Utilities EN Enable SCST SMART Monitoring T Release Notes sP 2003 Port Update Remote Console User Settings Server Monitor Console we User Manual Figure 4 SyAM programs Utilities Menu If Windows XP 2003 Service packs are updated to t
11. E SyAM Software Desktop Monitor Reresh Logout Type Total Available Utilization Physical Memory 501 MB 223 MB 278 MB 44 51 Virtual Memory 1220 MB 182 MB 1038 MB 14 92 Fisher nee Page File 756 MB 16 MB 740 MB 212 FE 168 100 EA A Desktop Monitor Local Memory Slots 4 Maximum Supported Memory 4096 MB Location Label is Size MB J6H1 CHAN A DIMM O 4294967295 512 Synchronous PCIE X16 SLOT PCIE X1 SLOT 1 PCI SLOT 1 PCI SLOT 2 Available Available Available In Use Standard Universal PCI to USB Host Controller Standard Universal PCI to USB Host Controller Standard Universal PCI to USB Host Controller Standard Universal PCI to USB Host Controller Serial Ports Communications Port COM1 115200 Display Adapter Description Standard VGA Graphics Adapter Model Standard YGA Graphics Adapter Driver 2 3790 1830 Memory 7 MB Monitor Name SAMSUNG Monitor Serial Number HDBXA45672 rs a rT Figure 14 System Detail Tab Continued 20 Monitoring Memory Errors SYAM provides real time monitoring and alerting of single and multi bit memory errors on systems with supported ECC Memory error monitoring The default alerting thresholds are to notify the administrator immediately on a multi bit error or when two single bit errors occur within a day Through the SyAM Centr
12. RAID Controller Model 9500S 4LP Controller ID 0 Firmware version FE9X 2 04 00 005 BIOS version BESX 2 03 01 047 Controller Cache Memory BBU Presence Normal Number of Buses 4 Max Device per bus 1 INEA RAID Set Details Capacity Drives in MB Physical Drives Choose the physical drive s to create an Array or add as Spare Channel 0 ID 2 Full Array O 7 76 33 GB Maxtor BYOSOMO ID3 Free E 76 33 GB Maxtor BYOSOMO REMOVE Glob pale Available arrays Drivesin Free Space RAID Level MB Wee Atay Figure 20 RAID Controller Details Screen 28 Steps in Creating a RAID Set 1 Pate 9 Decide if you will create a RAID Set on an existing Physical Array or want to first create a new Physical Array for the RAID Set If you will use an existing Physical Array proceed to step 4 To create a Physical Array choose the physical drives that you wish to make up the array by clicking on their check box Remember only drives not in use in other arrays or as hot spares can be used Click on the Create Array button wait for the screen to update Physical Drives Choose the physical drive s to create an Array or add as Spare Free 74 56 GB SAMSUNG SPOS12C 2 ID 1 Free Y 37 27 GB WDC wWD400JB 00HKA0 ID 2 Free Y 37 27 GB ad Create Array Add Global Spare Remove Global Spare Figure 21 Physical Drives Choosing driv
13. SyAM Software Inc Server Monitor Desktop Monitor Notebook Monitor V3 2 Local System Management Software User Manual Revision A August 2006 2006 SyAM Software Inc All rights reserved SyAM Software and the SyAM Software logo are trademarks of SyAM Software Inc All other trademarks are the property of their respective owners Information contained in this document is assumed to be accurate at the time of publishing SyAM Software reserves the right to make changes to the information contained in this document at any time without notice For additional information sales or technical support contact SyAM Software www syamsoftware com Part Number 010109A EN Table of Contents NVROCUICUION AMP A Caamanimematea tina tasted 5 SyAM Software Modules ooocccccconcnccccconcococnncconcononononcononnnnnnnnonnnnanononannncononnnnnnannnnonono 6 COMP atl aii iaa 6 Depbloyment OP AS vasca io 7 Chapter 1 Installation and ConfiguratiON oocccoccccccnncconnncccnncononcnnnncnannnoncnnonencnnoos 9 Installation Instructions WINAOWS cooocccoocccconcconnccnnoncncnncnnnnncnnnncnnnonrnnonnnnonncnnnnnnnnnoos 10 installation IMSTPUCTIONS LIA AA A A a 10 Firewall SS CN scese d eeso aed 10 SyAM Program Menu Options WINdOWS occcoooccncccoonnccnoccnconccnnononcnnonnnonnnnoncnconanenoss 11 Uninstalling SyAM WINdOWS scouts aio 12 Unman SYAM ENO cats e 12 Chapter 2 LOGGING snes lei a eed geetaaee Elec 13
14. agement Pack for Microsoft Operations Manager must be loaded into the MOM server before it can decipher Windows events written by SyAM Management Agents Also the MOM agent must be configured on each managed system to forward events to the MOM server Please consult your MOM documentation on how to load 3rd party Management Packs into the MOM server and how to configure the MOM agent The MOM Management Pack file is installed in lt InstalledDirectory gt system_monitor syam akm 39 Chapter 5 Contact Details amp Glossary This chapter contains technical support contact information as well as a glossary 40 Contact Details Contact product support syamsoftware com Web www syamsoftware com Support Information http www syamsoftware com Product Information http www syamsoftware com Glossary Adding a sensor to the alert matrix Sensors are automatically monitored they have their sensor category default notifications applied to them Critical Level The level of the threshold which is operating beyond the normal and warning thresholds Current Value The actual reported sensor reading for the system component on a timed reporting cycle From Address Administrators can define a unique name for the SyAM alerting email address Hardware Detail Screen Information on the system components being monitored including fans temperature voltages etc Hardware Event When a threshold is met or exceeded by a physical
15. al Manager the administrator can adjust the thresholds and polling interval periods for both single and multi bit errors and configure their notification methods 21 Power Management Tab This feature is only available through the SyAM Central Manager The Power Management tab lets the user display and reconfigure the power management policies for the managed system E SyAM Server Monitor Central Microsoft Internet Explorer File Edit view Favorites Tools Help Q O x 2 GO Os Lora E Cr Sa MS Address E http 192 168 200 13 3930 Loain gt Eso Links gt Horton Antivirus Y snai g SyAM Software Server Monitor Central Group by v 101 Main Street 2 X 192 168 100 78 XEON AAR vas Lab X 192 168 100 77 INTEL DE 2 Nara Server Monit s Power Management El System Power Management Details Timeout Settings When computer is Turn off monitor Turn off hard disks or TN Add Managed systems AI Power Management XEON 192 168 100 78 AC Main after 20 Min z Never System standby Never z a X 192 168 200 13 D925XBC ASE Boj Scheduler Settings Schedule No Action Shutdown Restart Sunday ol O O Monday Tuesday Wednesday Thursday Friday Saturday Figure 15 Power Management Tab 22 Timeout Settings From here you can configure the power scheme settings for the managed system If the managed system is a notebook there will b
16. anaged RAID Controller RAID Controller health al Total CPU utilization Percentage of CPU usage E Total Memory utilization Percentage of Physical and Virtual Memory usage i gt Memory Error Rate Number of Single and Multi Bit errors that have occurred requires ECC memory and support by the server board 36 Notification Settings Configuring email alerting Notification Settings Email Address admin syamsoftware com SMS Pager Address Network Message Machine Name DMC System Username username Sender s Email Address admin syamsoftware com Sender s Email Password TETA aas mailserver syamsoftware com Mail Server SNMP Trap Receiver Heset Figure 34 Entering Notification Information Physical Sensor Upper and Lower Thresholds Each physical sensor instance has its own range of safe operating values with lower and upper warning and critical thresholds These values are discovered if the hardware platform supports that information or are calculated from available data Physical Sensor Warning and Critical Alerts Since physical sensors may enter warning or critical health states separate alerting methods may be configured for each Logical Sensor Thresholds Monitored resources that are not physical sensors are called Logical Sensors Each instance of the logical sensor types Logical Disk CPU Utilization and Memory Utilization has a utilization th
17. and FC The administrator can be notified of bad disk drives before they fail and potentially lose data Notification of a bad SMART status Pending failure is done via the notification options configured for the drive The Storage Details tab visually shows physical drive status A physical drive in the warning state amber colored is pending failure and has reported a bad SMART status 26 RAID Management This feature is only available through SyAM Server Monitor Central Managed PCI RAID controllers can be configured with SyAM Server Monitor Central Navigation begins from the Storage Details tab E Sy AM Server Monitor Local Microsoft Internet Explorer File Edit View Favorites Tools Help l Ar Ou O 180 0055 ONE 3 Address E http 192 168 100 106 3930 Login J Bo Links gt Norton Antivirus g O snaatt B SyAM Software Server Monitor Refresh Logout Server Monitor Local System Details SE7230NH1 E 192 168 100 106 vt al onito SE7230NH1 E 192 168 100 106 Sines m E System E Hardware Y Network E Stove E Sofware Storage Details Logical Disks Total Size Free Space Space Used Utilization 19 53 GB 13 31 GB Managed e RAID an contraer Manufacturer Description Co ntro e r Standard IDE ATAJATAPI controllers Standard Dual Channel PCI IDE Controller a Standard IDE ATAJATAPI controllers Primary IDE Channel Standard IDE ATAJATAPI controllers Secondary IDE C
18. ccssccccssseecceeeeecsessceceseeessageessegseesseueeessaeeeessaees 39 SyAM Integration into Enterprise Frameworks ccccccseeceeceeeeeesaeeeeeseeeeeeseeeeesaaeeeeeas 39 Chapter 5 Contact Details amp GlossSary coooccccoccoconoccocncnonononononnancnnanconanonnanoss 40 Contact Detalls insano EE land sac teeta dna E E 41 GO S en un eer ee ee ee ere ey crete nc etre E eer ee 41 Chapter 6 SyAM Central Management Software cccoccccccccccccnccccnnoncnocononcnncnonons 44 Table of Figures Figure 1 Individual systems being managed via the SyAM Local Interface T Figure 2 Multiple systems being managed by Central System Management software 8 Figure 3 SYAM s program MON Uri tiga ice eee ie ee Wat ede 11 Figure 4 SYAM programs Utilities Menu ocoooocnccoocccnccoccncnnoncnnnnanoncnnanononanennnnonnnnnnos 11 Figure 5 Removing SyAM WINdOWS ccccooccncccoccnccnoccnconnconconnnonononcnnonnnnononnncnnonnnrncnnanennos 12 Figure 6 Removing SyAM LiNUX ccccccccccesseecceeeeeceeseeeceueeeceeuseessaueeessaeessegseessseeeeess 12 Figure 7 Windows and Linux LOGIN ScCreenS occccoonccccccncnconoconcncnconononnononnncnnononenonnnnnnnnnos 14 Foure GA SUCCESSTUN OG UE lnged waste a a a snout ceuwian dae 15 Figure 9 SyAM Local User Interface LayoOUt cocooccnccconccccconcnconncnnononcnnonncnnnonarenononcnnnnnos 17 Fig re 10 Header Barritas illa 17 Figure 11 SYAM Healt
19. component of the system Header Bar The header bar within this browser contains the lt Logout gt lt Refresh gt lt gt function buttons Health colors Green Fully Functional Amber Warning threshold exceeded Red Critical Threshold exceeded Grey System update pending Blue Agent has been manually stopped Purple System is no longer responding Black System has been shut down Intervals Readings on all monitored systems and components are at preset cycles of 20 seconds Logical Sensor Storage network adapters removable disk drives and CPU and memory usage Login Administrators must login using a user name and password that has administrative rights to the machine that is running SyAM software 41 Lower threshold The lowest threshold to be alerted upon if it is exceeded Network Detail Screen Information on network adapters and their configuration Network Event Network connectivity is lost Notification Settings Email SMS pager SyAM Server Central Network Messages and SNMP Traps Performance utilization event CPU or memory utilization threshold is met or exceeded Physical Sensors Physical Security Fans Temperature Voltages and Power Unit sensor monitored Reset period The frequency of notifications sent after the initial alert has been sent and if the sensor has not been corrected Restore Physical Sensor Thresholds This will reset to the original sensor threshold values when you c
20. dress admin syamsoftware com Local Admin company com Sender s Email Password Mail Server smtp company com SNMP Trap Receiver snmp company com 35 Monitored Sensor Types Physical Sensors Security Iffwhen the system chassis is opened the intrusion will trigger a sensor alert provided that the connected board BIOS support this information reporting Fans Monitored for rotational speed provided the fan is connected to a board BIOS that supports the information reporting a Voltages Monitored for the functionality that the connected board BIOS supports fl Temperature Monitored for the functionality that the connected board BIOS supports Redundant Power Loss Monitors IPMI managed servers and alerts upon when redundant power systems loose their redundancy Logical Sensors Network Adapters Monitors Ethernet operational state Physical Disk Monitors the presence and percent usage of a physical disk in the system and or a RAID Set available to the operating system through a RAID controller Logical Disks The percent of capacity used by the logical disk formatted and mounted by the operating system is reported If the disk has not been formatted it will be reported as a failed disk Removable Device Removable devices that are represented to the operating system will be reported as mounted as long as they are present in the system ir M
21. e Central System Management products 16 The SyAM User Interface SYAM Local System Management software provides administrators with the ability to view the system s current configuration and the status of the monitored sensors and resources Additionally the administrator can configure email notification settings Interface Layout The structure of the interfaces is common whether you are viewing a Notebook Desktop or Server Monitor Local The system being monitored is represented in the tree on the left hand side and the detailed information being accessed in presented on the main right hand side Because Local System Management software provides a single system view there is only a single system in the tree Central System Management software displays many systems in the tree 3 Sy AM Desktop Monitor Local Microsoft Internet Explorer 18 x File Edit View Favorites Tools Help Qu O x 2 Pmt erates S A I address E http 192 168 100 78 3930 Login Ea Links gt Norton Antivirus Q Snagit i SyAM Software Desktop Monitor Local vitor Desktop Monitor System Details XEON 192 168 100 78 Software Beroa 168 100 78 KE NAO System Details System Information Machine Name Asset Number Asset Date Installed Asset Value XEON AST 12 111 User 111106 Domain Workgroup YORKGROUP Manufacturer INTEL_ Machine Model D945GTP_ Opera
22. e two separate sets of settings one set that will be applied when connected to AC Power and the other set for when running on battery The options are Turn off monitor Turn off hard disks System standby Hibernate This will only be displayed if the system has hibernation enabled Battery This information is only displayed if the managed system is a notebook Current Power Source States if the system is plugged in using AC Power Cord or is running from the battery Battery Charging States if the battery is in a charging state Battery Level Current health state of the battery Battery Charge The of the battery life available Scheduler Settings You can configure the managed system to be scheduled to perform a graceful system shutdown or restart at any time for each of the days To enable click on the appropriate radio button for the action to be taken that day No Action Shutdown Restart Then set the time using the drop down box Different actions can be set at different times for each of the days of the week Only one action per day can be scheduled Press the Apply Button to save the changes made 23 Hardware Detail Tab All environmental sensors discovered on your platform are displayed in the Hardware Tab This includes fans temperatures voltages power redundancy loss and physical security The number and type of sensors displayed is dependent upon the system platform and its configuration
23. er EGE l E Address g http 192 168 100 106 3930 Login IA SyAM Software Server Monitor Server Monitor Local he ito FF me ee 168 100 106 A o Total Size Free Space Space Used Utilization 19 53 GB 13 31 GB Logical Unit Physical RAID Set Status Drives Standard IDE ATA ATAPI controllers Standard Dual Channel PCI IDE Controller Standard IDE ATA ATAPI controllers Primary IDE Channel Standard IDE ATA ATAPI controllers Secondary IDE Channel Intel Intel R 828016 ICH Family Ultra ATA Storage Lanirallaro 2 v Figure 18 Storage Detail Tab 25 RAID Management SyAM Server Monitor performs integrated monitoring of PCI RAID Controllers All discovered PCI RAID Controllers that we support will be monitored and their summary configuration and status displayed under Managed RAID Controllers within the Storage tab SyAM Server Monitor will discover RAID Controllers that it can manage only if the required RAID drivers are installed If anew RAID Controller is installed after SyAM Server Monitor has been started then restart the system for it to discover the new Managed RAID Controller Please check the release Notes for the list of RAID Controller compatibility for the version of software you are using SMART Drive Pre Failure Monitoring Directly attached disk drives that are SMART capable are checked daily Supported disk technologies include P ATA S ATA SCSI
24. es for the Array Now click on the Physical Array that you wish to create the RAID Set on Physical Arrays with no available capacity will not display any available RAID Set configurations Choose the RAID level from the drop down box Only RAID levels supported for the particular set of drives in the Physical Array will be presented The maximum capacity available for the selected RAID level is calculated and displayed You may enter a lower capacity to be used for this RAID Set Physical Drives Choose the physical drive s to create an Array or add as Spare Channel 0 IDO Free Array 0 A 74 56 GB 7 SAMSUNG SP0812C ID 1 Free Array O 37 27 GB WDC WD400JD 00HKA0 ID 2 Free Array 0 37 27 GB gt lt gt Create Array Add Global Spare Remove Global Spare Available Arrays Drivesin Free Space 00 3 114498 Caching Disabled 64KB Create RAID Set Delete Array Figure 22 Available Array Configuring the RAID Set Next choose the Caching policy and stripe size from the drop down boxes Click the Create RAID Set button to create the RAID Set The system will now process your configuration and will create the RAID Set If for any reason the create operation fails a message will be displayed at the top of the screen explaining the cause for failure The new RAID Set will now appear under the RAID Set Details 10 If you created a Physical Array in
25. es made while off site These products can be installed on any Intel architecture x86 x64 platform running one of the supported operating systems Compatibility Server Desktop Notebook Operating System Monitor Monitor Monitor Local Local Local Windows 2003 Server E Windows 2000 Server SP3 or above Windows XP Professional E E E Windows 2000 Professional SP3 a a or above Redhat Enterprise Server 4 ES3 Update 4 2 6 9 5 ELsmp E 2 4 21 27 ELsmp Redhat Workstation 4 WS3 Update 4 2 6 9 5 ELsmp Ea a ul 2 4 21 9 ELsmp Redhat Desktop 9 2 4 20 8smp E E El SuSE Enterprise Server 9 2 6 5 7 97 default A SUSE Professional 9 2 2 6 8 24 default 5 z J Novell Linux Desktop 9 2 6 5 7 111 default s Fedora Core 3 2 6 9 1 667 i Linux x64 Operating System Requirements If you are running Redhat Fedora Core x64 Linux distribution you must load the Compatibility Arch Support Multilib Support Packages To check if this is loaded look in system settings add remove applications and scroll to the bottom to verify that this package is installed If not please install it System Requirements 160MB Disk space 256MB Memory Browser Requirements Internet Explorer 6 Service Pack 1 Mozilla Firefox V1 0 x or above Deployment Options During installation you are presented two options of deployment Local This installs
26. g conditions For Standalone systems not in a Windows Domain e The User name and Password must be valid on the system you are logging into e The User must have Administrator rights on the system For systems within a Windows Domain e The User name and Password must be valid in the Domain e The User must have Domain Admin rights within the Windows Domain e A Valid Domain Name for the system must be entered in the Domain field For Linux systems e The User name and Password must be valid on the system you are logging into Ending the Session When you have completed your management session choose the Log Out button on the main header bar Successful logout returns you to the login screen ETE Microsoft Internet Explorer _ T lal xj File Edit View Favorites Tools Help Q O 2912 0 Pst erns O S I Address http 192 168 100 78 3930 L MISE Links gt Norton Antivirus O snaar pl E ll E E Figure 8 Successful Logout For added security you will be logged out automatically after 30 minutes of inactivity A message box will appear on screen if you are using Internet Explorer to let you know that you need to log back in If you are using a Firefox browser you will be logged out and put back to the login screen 15 Chapter 3 The SyAM User Interface This chapter describes how to use the SyAM Local System Management software It also points out some advanced features that are available in th
27. h State ColoOFS coooccocooccoccccoconocononcononnconnnnonnonanononannnnnnanonnos 18 Figure 12 Tree Expanded to Display Monitored SectiOnS occcccconccncconcnconononononcnnonnas 19 Figure 13 System Detail Tabs ciao 20 Figure 14 System Detail Tab Continued ccoooncccccccnncccoccnncnncnnconanonononcnnonnnrnnonarencnnancnnnnos 20 Figure 15 Power Management Tab occccoccccconcccconocconnconononononocannncnannnnannnonannnnnnnnnnos 22 Figure 16 Hardware Detail Tab cccooncccocncconcnccccnncconononanonnanonononcnnnnnnnanncnanaconannnnns 24 Figure 17 Network Detallada da 25 Figure 18 Storage Detail Tab occcoonnnoccconncccooconccconocononcnnonanonnnnannnononnononnnnnnnnannnnnnos 25 Figure 19 Storage Details Managed RAID Controllers coooccoccocconcconcnconanonnnnnoo 27 Figure 20 RAID Controller Details Screen oooocccococnococononoconconocononconannnoconcnnnnnanonos 28 Figure 21 Physical Drives Choosing drives for the rTaY ooccococcccccoccccononcnnononnnconanonoos 29 Figure 22 Available Array Configuring the RAID S t oococcccocccccocccncococonononcnnconanonononons 29 Figure 23 RAID Set Details Information on Configured RAID S t ooccccocccccccccncccooo 30 Figure 24 Removing a Hot Spare Crive cccccccccssscecceececcesseeceuseecceseeseegeeessseeeessegeees 30 Figure 25 RAID Set Details Deleting a RAID S t
28. hannel Intel Intel R 828016 ICH Family Ultra ATA Storage Cantrollare 2 E FA II IA Figure 19 Storage Details Managed RAID Controllers Click on the RAID Controller to open up the RAID Controller window Please check the www syamsoftware com Web Site for RAID Controller Configuration Support 27 RAID Controller Details Screen The RAID Controller screen is divided into 4 parts RAID Controller Details Displays the controller model firmware version Cache if present Number of Bus ID BIOS Version BBU Presence and Max Devices per Buses RAID Set Details Displays the current RAID sets configured on this controller including their description RAID Set and Status Normal Init Rebuild Degraded Failed A RAID Set also called a RAID Array appears to the operating system as a physical disk Physical Drives Displays the physical drives connected to the RAID controller including their location on the BUS ID Status Capacity Vendor and Model Physical drives in use by a RAID controller are typically not visible to the operating system Available Arrays Displays the physical arrays defined by the RAID controller A physical array is a grouping of drives on which RAID Sets are created The display includes the RAID levels and capacities available for creating additional RAID sets RAID Controller Details SE7230NH1 E 192 168 100 106 RAID Controller RAID Controller Details
29. he hardware and software operating environment and manage all physical environmental sensors available and operating system resources Users can view them and be alerted if they exceed their thresholds There are two levels of system management Local System Management software provides a single system view Central System Management software provides a unified view of all of your systems and also provides more comprehensive features The Local System Management products are eo Server Monitor Local eo Desktop Monitor Local Notebook Monitor Local The Central System Management products are O Server Monitor Central eo Desktop Monitor Central An instance of Server Monitor Central or Desktop Monitor Central is also referred to as a Central Manager in the remainder of this document This user manual describes the Local System Management software The following sections will describe the product differences functions of the Local System Management software and highlight areas of additional functionality available through the Central System Management software SyAM Software Modules Local System Management software contains three products Server Monitor Local Used for server platforms running server operating systems and RAID storage Desktop Monitor Local Used for desktop workstation platforms Notebook Monitor Local Used for notebook computer s that are on and off the network and may have hardware or software chang
30. he system after the SyAM software is installed then you must open up the required firewall port by running the XP 2003 Port Update from the Utilities Menu This will open up the required firewall ports to allow SyAM to function correctly By default your system s drives are SMART monitored for predictive drive failure analysis if they are ATA or S ATA However if your system utilizes a SCSI Disk drive then you must choose Enable SCSI SMART Monitoring and reboot your system to enable this feature 11 Uninstalling SyAM Windows To remove the SyAM software from the windows system 1 On the start menu select lt Settings gt lt Control Panel gt lt Add Remove Programs gt 2 Highlight SyAM and select lt Remove gt You will be prompted to confirm this action 3 Following removal if SyAM software is to be reinstalled then a system restart is required Es Add or Remove Programs Bi x Currently installed programms Show updates Sort by Mame E Sy4M Desktop Monitor Local Agent 3 00 size 34 2 MB Change or Remove E Programs Click here For support information Used rarely To remove this program From vaur computer click Remove Figure 5 Removing SyAM Windows Uninstalling SyAM Linux To remove the SyAM software from the Linux system 1 Go to the top level directory where the SyAM software was installed 2 uninstall The software will be uninstalled dal5glvg emc rayan dal5glvg en
31. ilization being monitored in addition memory error information is displayed Hardware Provides sensor information and current status on physical sensors being monitored within the system EF Network Provides network adapter configuration information and performance for all configured adapters within the system Storage Provides physical storage device storage controller logical device information and health status for the storage devices and managed RAID controllers Software Provides information on OS services processes and installed applications Also provides remote and process management 19 System Detail Tab The System Tab displays detailed information on the system s configuration including BIOS vendor information operating system location machine name function memory and CPU utilization etc Administrators can choose to enter additional system information by filling in the fields at the top of the screen The system s power management policies can be viewed and re configured remotely by clicking on the Power Management button a SyAM Desktop Monitor Local Microsoft Internet Explorer File Edit view Favorites Tools Help Gow O x A Osa Seres Oro BD Address E http 192 168 100 78 3930 Login Qe Links gt Norton Antivirus Y O sna pj SyAM Software Desktop Monitor refresh Logout Desktop Monitor Local l System Details XEON 192 168 100
32. lick on this button Sample period Time that is used to take CPU and Memory utilization samples Sensor Status Change back to normal When a sensor returns back to within its operating threshold range SyAM Agent Non intrusive monitoring agent configured and managed by the SyAM Central Manager SyAM Central Manager Provides monitoring and communications with all managed agents SyAM Local Non intrusive monitoring agent that can be browsed to directly or managed and configured from the SyAM Central Manager SyAM Local Tree Browsing directly to a system running SyAM Local SMTP address Mail system address example mail company com or 192 168 1 100 SNMP Traps Notification from a system or central manager to an enterprise framework server Requires System Area Management SyAM MIB to be installed on enterprise framework server 42 Software Detail Screen Information on the processes services and applications installed Storage Detail Screen Information on physical and logical disks controllers and removable devices Storage Event Logical disk has reached its utilization threshold Loss of logical disk or Loss of Physical disk System Alert Matrix Interface to configure sensor thresholds and notification options System Alert Notification Settings Notification and configuration details for the System Alert matrix System Detail Screen Information on the system s configuration BIOS operating system loca
33. mc syan dal5glvg emc syan dal5glvg emc syan dal5glvg emc syan dal5glvg emc syan lz oe Java jetty smad system monitor uninstall dal5glvg enmc syam uninstall are YOu sure you want to uninstall y n y uninstalling product shutting down services done removing services from system service list done removing syam Gone uninstall complete He SH He He SH SH d91lSqlvq enmc syan Figure 6 Removing SyAM Linux 12 Chapter 2 Logging In This chapter provides details on logging into the SyAM User Interface Browsing to the SyAM Web Server Open a supported web browser on any system and access the SyAM user interface on any system with the SyAM Local Management Software web server installed Then enter http IPADDRESS or the MACHINENAME 3930 Example http 192 168 1 19 3930 Example http FILESEVER1 3930 If you enabled SSL during installation you are required to type https instead of http Example https IPADDRESS or https MACHINENAME 3930 This will bring you to the log in screen met Explore jen Taveras Tans ten j a 0 21 39 0 Lozin p E Eo irie gt manaruna Ys G ra e B Figure 7 Windows and Linux Login Screens 14 The SyAM web server does not maintain its own separate set of users and passwords It requests the operating system to log you in so uses the accounts that are already in place on your system To login you must satisfy the followin
34. ocal System Details DI4SGCZ 192 158 100 19 Local Monitor Sram oa AAS e Ine PRO Nelwurk Curmecliuns Sulware vl 0 0 26 0 U LIMKPCI Fast Ethemet Adapter F Click to end Windows XP Service Pazk2 Mcrasoft Corporation 2004 0803 2313 9 SyAM Desktop Manito Local Agent 3 10 SvAM Software 3 10 300 1446 a process System Ila Preeass Systen smss PYR csrss exe Click to oe __ start stop Applicator ayer Gateway Servire i a service Applicator Maracement Windows Audin j me lt 4 el Internet Figure 26 Software Detail Tab To end a process chose the process by clicking on the radio button to the left of the Process Name then click the End Process button Processes 30 Image Namie Memar E O java exe 6 Weiniprese exe explorer exe oy svchost exe pl End Process Figure 27 End the Process 32 Microsoft Internet Explorer Figure 28 Confirm to End the Process To Start a Service choose the service by clicking on the radio button to the left of the Service Name then click on the Start button The service must be in a stopped state in order to be started Services 82 Description Startup Type Alerter Manual O O Application Layer Gateway Service Manual Application Management Manual Windows Audio Auto lt KM E Figure 29 Starting a Service Microsoft Internet Explorer 2 Please confirm you wish to execute the Start opera
35. reshold Logical Sensor Warning Alerts Logical sensors by design may enter the warning health state but not critical So there is only a single set of alerting methods available Sample Period CPU and Memory Utilization are gathered several times over a period of time so that transient spikes are not reported This time period is configurable by the administrator and is known as the sample period The pre set sample period options are from 4 8 minutes If 80 of the gathered readings exceed the threshold a transition to warning state occurs The sample period for an instance of Logical Disk that is a removable device floppy or CD ROM drive is similar to that of other sensors A set of four readings is gathered during the sample period If the device floppy disk or CD is present through all of them a transition to warning state occurs Reset Period When a logical sensor transitions to a warning health state an event is raised and alerts are sent according to the Warning Alerts settings The reset period is the amount of time during which no additional alerts will be issued after the initial alert 37 Removing a Sensor Instance From the System Alert Matrix When a sensor instance such as a specific logical or physical disk has been removed from the system or has otherwise entered a critical state it is displayed in red and an X appears next to it Click on the X to permanently delete this sensor instance from the alert ma
36. s thresholds sample periods etc for each sensor type category are automatically applied to all discovered sensor instances of that type Figure 33 System Alert Matrix Alerts Server Monitor Local SE7501WV2 127 0 0 1 System Alert Matrix Physical Sensors Description Critical Warning Current Warning Critical mmm I Lower Threshold Upper Threshold No Alerts Warning Alerts Critical Alerts No Email SMS SMC Network SNMP System Email SMS SMC Network SNMP Systern Monitoring Pager Message Trap meant Pager Message Trap ist o gt E Physical Security O O gt Ep Fans RPM O O M DO mM a J Temperature c O O DB Mw Voltages v O O Mw O yy Power Unit O O Logical Sensors No Alerts Alerts Intervals Description No Email SMS SMC Network SNMP System Sample Reset Period Current Threshold Monitoring Pager Message Trap Event Period Log i gt Network Adapters O O gt Physical Disks O O Y A Logical Disks 9 O O _ew ur tosjHr gt hg CPU Utilization o O O _4 Min 15 Min li Memory Utilization o O O aw min 15 Min A Memory Error Rate a E E 24 Hr 24 Hr E Notification Settings Pm Email Address admin syamsoftvare com admin company com SMS Pager Address Network Message Machine 192 168 1 1 Name pS SMC System 192 168 200 13 192 168 1 1 Username username Username Sender s Email Ad
37. t software on Windows and Linux Operating System Platforms It is recommended that you print off the quick start guide before installing the software too This simple document will step you through installation and email configuration in a few minutes Installation Instructions Windows A A UN Either load the SyAM Software CD and from the menu choose the product version you wish to install or double click the downloaded SyAM executable Then just follow the Install Wizard instructions Choose the language of the user interface Choose the destination folder This can not contain any spaces in the name Choose either the Local or Agent installation default Local To enable security through 128 bit data encryption from SyAM Server Web Server to the browser choose the SSL option default No After the installation has finished the SyAM services will start and dynamically discover and configure your system s monitoring environment Installation Instructions Linux E ee Download the required product version or copy it from the SyAM Software CD to the Linux system Extract the files and change permission to execute the files Enter install then follow the on screen instructions Choose the language of the user interface Choose the destination folder This can not contain any spaces in the name Choose either the Local or Agent installation default Local To enable security through 128 bit data encryption from Sy
38. the send and receive byte counts and calculated utilization over the last approximately 20 seconds is provided 24 a Sy AM Desktop Monitor Local Microsoft Internet EPI File Edit view Favorites Tools Help Qe 0 21 pena dira a AER mre 3 Address http 1192 168 100 78 3930 Login MPE Links gt Norton Antivirus Q O Srat ty SyAM Software Desktop Monitor Refresh Cop Gut Desktop Monitor Local System Details XEON 192 168 100 78 Local Monitor XEON 192 168 100 78 ABS m E system FF Network Storage Software Network Details Network Adapter m Description ronan nina HP NetServer 10 007X PCI LAN Adapter Packet Scheduler Miniport Connection Status Operational DHCP i OA e IP Address 192 168 100 78 Subnet Mask 255 255 255 0 Default Gateway ORTAR 192 168 100 1 DNS 192 168 100 1 MAC Address 00 90 27 27 E1 E4 Adapter Speed apa doy pes os 100 Mbps Bytes Received 24836 b Bytes Sent 181390 b Send Utilization 0 Receive Utilization 0 ioe RRA Figure 17 Network Detail Tab Storage Detail Tab The Storage Tab displays detailed information on physical and logical disks associated with the system being monitored Physical disk attributes reported include vendor information device ID SCSI ID and size Logical disk attributes reported include name size space allocation and utilization SyAM Server Monitor Local Microsoft Internet Explor
39. ting System Microsoft R Windows R XP Professional 750 00 Owner Sales Location 101 Main Street Funchon sales workstation OS ersion Agent Yersion 3 00 000 BL1 340 21 23 2268 Open 2 3790 DML DS Service Pack Service Pack 1 nn Board BIOS Manufacturer Intel Corporation Manufacturer Intel Corp Model D945GTP Revision Default Spem pos Serial Number BQTP52504250 Release Date 20060109 z Sensor Devices ADT7476 SMBIOS Rev NT9451 0 364 3309 N 0109 1312 CPU Processor Model Intel R Celeron R CPU 2 53GHz Clock Speed 2533 Mhz Manufacturer Genuinelntel Number of Logical CPUs 1 Total CPU Utilization 2 Memory Type Total In Use Available Utilization Physical Memory 501 MB 223 MB 278 MB 44 51 Virtual Memory 1220 MB 182 MB 1038 is de E Paqe File 756 MB 16 MB 740M z een Figure 9 SyAM Local User Interface Layout The header bar has three function buttons Refresh Log out and Online Help A SyAM Desktop Monitor Local Microsoft Internet Explorer eee 18 x File Edit View Favorites Tools Help SyAM Software Figure 10 Header Bar Q rex gt gt x 12 Pa Search Le Favorites E gt JB a 3 address ES http 192 168 100 78 3930 Login Seo Links gt Norton Antivirus Q Snagit 1 Desktop Monitor 17 Health Colors In order to quickly identify and correct system problems SyAM software uses a consistent color
40. tion memory CPU etc Upper Threshold The highest threshold to be alerted upon if exceeded User name and Password for outgoing Authentication Enter the administrator user name and password if the outgoing email system requires authentication Warning Level The level of the threshold that is operating between the normal and critical thresholds Welcome Displays the Revision and contact details for the product 43 Chapter 6 SYAM Central Management Software This chapter contains information on the enhancements available with a SyAM Central Manager 44 Differences between SyAM Local and SyAM Centralized Management The following table lists the features available when managing systems from a Central Manager Server Monitor Central or Desktop Monitor Central vs managing systems locally with Server Monitor Local Desktop Monitor Local or Notebook Monitor Local Feature SyAM Local SyAM Central Management Manager System Level Alerting e Email a a e SMS Pager m e SyAM Central Event Log e SNMP Enterprise Managers E e System Event Log MOM sf H e Thresholds e Sample Periods m e Reset Periods Centralized Alerting e Email a e SMS Pager e SNMP Centralized Monitoring e System Absence a e Platform Event Traps PETs e Asset Changes Remote Management e Graceful Shutdown Restart a e Remote Console KVM m IPMI Over LAN Power on off z e PMI Over LAN Event Log
41. tion on Application Management Cancel Figure 30 Confirm to Start the Service To Stop a Service choose the service by clicking on the radio button to the left of the Service Name then click on the Stop button The service must be in a running state in order to be stopped Services 82 Description Startup Type A ae O Workstation Auto Running O TCP IP NetBIOS Helper Auto Running D Messenger Auto Running A NetMeeting Remote Desktan Sharinn Mannal Stnnned lt Figure 31 Stopping a Service Microsoft Internet Explorer 2 J Please confirm you wish to execute the Stop operation on Messenger Cancel Figure 32 Confirm to Stop the Service 33 Chapter 4 Configuring System Alerts SYAM Local System Management software provides the ability to send alerts via email SYAM Central System Management software provides a much richer set of alerting features A whole new hierarchy of centralized alerting is available And additional alerting features within each managed system are unlocked by using Central System Management Users may configure thresholds and sample reset periods for each monitored resource And several new notification methods become available such as via SNMP Traps or Operating System Event Logs 34 System Alert Matrix The System Alert Matrix provides a detailed color coded view of the status of all monitored components in the managed system Settings such as notification method
42. trix Only do this if the instance is not being replaced Once the sensor has been replaced it will automatically be monitored and the new health state will be represented Enter the destination email address the sender s email address and the mail server hostname or IP address Enter the user name and password if outgoing email is authenticated Click the Apply button to save changes Use the Test Notification button to send a test email and ensure your configuration is correct 38 SyAM Alerting Enhancements These features are only available through the SyAM Central Manager When a system is managed from the SyAM Central Manager it enables users to modify any of the thresholds sample periods reset periods and notification methods It also enables alerts to be sent via the other notification methods such as SMS pager Network Message send to the SyAM Central Manager for it to perform central alerting methods SNMP Trap or write the event to the System Event Log SyAM Integration into Enterprise Frameworks System Area Management SyAM MIB The SyAM MIB must be installed into the Enterprise Framework server before it can decipher traps sent from a managed system Please consult your Enterprise Framework application on how to install a 3 party MIB The MIB file is installed in lt Installed Directory gt system_monitor syam mib System Area Management SyAM Integration into Microsoft Operations Manager MOM The SyAM Man

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