Home

Sun Fire X4100 and Sun Fire X4200 Servers Product Notes

Contents

1. Workaround None at this time This is expected behavior Server Goes Into BIOS Recovery Mode When Control Alt Delete Keys Are Pressed 6386222 If you hold down the Control Alt Delete keys long enough for the system to reset and re enter BIOS POST the BIOS will enter BIOS recovery mode This is non destructive unless a special BIOS recovery CD or USB floppy is attached to the machine Workaround Power cycling the host by pushing the power button resolves the problem and the system returns to normal operation LSI Firmware Service Processor and BIOS Issues 43 44 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Software Issues This chapter describes software issues related to the Sun Fire X4100 and Sun Fire X4200 servers and includes these topics Solaris 10 Operating System Issues on page 46 Sun Installation Assistant Issues on page 50 Linux Operating System Issues on page 52 Windows Server 2003 Operating System Issues on page 60 SunVTS Issues on page 62 Note If a problem statement does not specify a particular platform the problem applies to all platforms 45 Solaris 10 Operating System Issues Solaris 10 1 06 Adds Support For GRUB Based Booting Starting with the Solaris 10 1 06 release the open source GNU Grand Unified Bootloader GRUB has been implemented on x86 based systems that are running the Solaris OS GRUB is the boot loader that is
2. boot process the system might lose the virtual USB devices from the boot order and stop booting from the drive The BIOS rewrites some CMOS registers during POST and does not immediately update the CMOS checksum Workaround Unplug and then replug the system to cause a full hardware reset All USB devices should reappear DIMM Fault LEDs Are Not Implemented At This Time 6324863 The troubleshooting and maintenance documentation for the product describes the future functionality of the DIMM fault LEDs When there is an uncorrectable error it is expected that the DIMM fault LEDs will light the DIMM slot ejector levers to indicate the faulty DIMM pair This functionality has not been implemented yet but will be added in the first update to the BIOS Workaround This functionality was added in the Release 1 1 update 42 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Log Event Timestamps Might Appear Different Between Host and Client Systems Because of Time Zone Adjustment 6369917 The timestamps on events reported in the server s system event log and IPMI logs are always based on GMT UTC However when you view system information from a client system using the GUI or IPMItool the timestamps displayed are adjusted based on the timezone of the client system Therefore the same event can appear to have two different timestamps when viewed directly from the host and from a client system in a different timezone
3. perform the needed tasks 6255301 m Error messages are unclear when an SNMP user is being deleted For example you might see the message Target cannot be deleted when a user is being deleted soon after another activity In general these commands can be ignored However scripted commands might not succeed 6284706 a The SNMP agent stops responding if there are multiple connections This requires you to restart SNMP or reboot the system 6290651 m An error message appears when a user is added For example you might see the message SNMP agent not up yet may be reconfiguring In general this message can be ignored 6292473 LSI Firmware Service Processor and BIOS Issues 29 a The sysUpTime values might be incorrect For example a system that has been assembled only a few days might show an uptime of 51 days You can ignore these values 6295609 m Using CLI to set the maximum number of communities might kill the SNMP agent and require you to reboot the system 6316403 SP Does Not Handle SNMP Traps 6396525 The service processor does not support SNMP traps for the SUN PLATFORM MIB Workaround To work around this use IPMI PET traps a form of SNMP trap to trap errors You can implement them by configuring alert rules in the service processor or by configuring PEF rules directly in IPMI See the Integrated Lights Out Manager Administration Guide 819 1160 for details Serial Port Speed Setting Reverts to 9600 A
4. 1 00 00 20 00 10 00 UN 00 BU md 100000 100000 ODULES 100010 00000000 PUR grasp 100020 01000200 Ose ch Siew area 100030 0000 oe eee ele Reed U 100040 46575 56 2 Oak 100050 0a46575f 100060 32303036 06 FW_BUILDTIM 100070 453d3130 56 07 FW_DE 100080 53433d57 O 100090 46464943 ILD 1000a0 Oaffffff 000000 2 67726173 40000000 61000000 00000100 00000000 45525349 4f4e3d31 44415445 0a46575f 3d4d6172 4255494c 3a35363a 30370a46 244d4f44 554c4524 01004000 00000200 70000000 OOOOFF F 0000aa55 2e302e31 20203320 44544944 575 4445 41524e49 4e47203a 20554e4f 49414c20 4255494c fEELLLLE LLLLLLCLC 44212120 fLLLLLCLE Changes in This Update FW_VERSION FW_DATE Mar SC WARNING FFICIAL 7 7 Erase the existing ILOM flash image Caution Interrupting the flash recovery process from this point onwards or entering an incorrect U Boot command might result in a disabled service processor which will require replacement DO NOT stop or remove power from the system from this point onward a Erase the exiting flash image with the erase 380000 ffffffff command A series of dots will be displayed indicating the progress of the erase For example gt erase 380000 ffffffff b If a failure occurs retry the erase command repeatedly until it succeeds Note If a persistent failure occurs the servi
5. 61 Contents vii viii Alert and Power Failure LEDs Might Illuminate If AMD PowerNow Feature Is Enabled 6310814 61 Windows Server 2003 Graceful Shutdown and Power Off Fails 6293118 61 SunVTS Issues 62 SunVTS ramtest Might Cause System to Reboot When Testing More Than Seven Hours 6369893 62 Documentation Issues 63 Documentation Titles Changed 63 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Preface This document describes hardware issues software issues and documentation issues for the Sun Fire X4100 and Sun Fire X4200 servers Both Release 1 0 and Release 1 1 of the servers are covered in these product notes Issues include information that you should know about such as prerequisites tips troubleshooting hints and change requests Change requests are a subset of issues Change requests have tracking numbers shown in parentheses For updates on change requests and for patches see the SunSolve web site at http sunsolve sun com Using UNIX Commands This document does not contain information about basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices Refer to the following for this information m Software documentation that you received with your system m Solaris Operating System documentation which is at http decs sun com Shell Prompts Shell Prompt C shell C shell superuser
6. Bourne shell and Korn shell Bourne shell and Korn shell superuser machine name machine name Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files Edit your login file and directories on screen Use 1s a to list all files computer output You have mail AaBbCc123 What you type when contrasted su with on screen computer output password AaBbCc123 Book titles new words or terms Read Chapter 6 in the User s Guide words to be emphasized Replace command line variables with real names or values These are called class options You must be superuser to do this To delete a file type rm filename The settings on your browser might differ from these settings x Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Related Documentation For a description of the document set for the Sun Fire X4100 and Sun Fire X4200 servers see the Where To Find Documentation sheet that is packed with your system and also posted at the product s documentation site See the following URL then navigate to your product http www sun com documentation Translated versions of some of these documents are available at the web site described above in French Simplified Chinese Traditional Chinese Korean and Japanese English documentation is revised more frequently and might be more up to date than the translated documentation For all Sun hardwar
7. Determining the Firmware Version Using the CLI Through the Serial Port on page 36 m Determining the Firmware Version Using the Web GUI on page 37 LSI Firmware Service Processor and BIOS Issues 35 Determining the Firmware Version Using the CLI Through the Management Ethernet Port 1 Connect an RJ 45 Ethernet cable to the NET MGT Ethernet port on the back panel 2 Establish an SSH connection using the following command then enter the default password changeme when you are prompted ssh 1 root lt SP IP address gt changeme After you have successfully logged in the SP displays its default command prompt gt 3 Type the version command which will return output similar to the following gt version SP firmware version 1 0 SP firmware build number 6464 SP firmware date Tue Sep 13 12 50 37 PDT 2005 SP filesystem version 0 1 13 The ILOM firmware build version is the build number listed above Determining the Firmware Version Using the CLI Through the Serial Port 1 Configure your terminal device or the terminal emulation software running on a laptop or PC to the following settings a 8N1 eight data bits no parity one stop bit m 9600 baud m Disable hardware flow control CTS RTS m Disable software flow control XON XOFF 2 Connect a serial cable from the RJ 45 SER MGT port on your server s back panel to your terminal device or PC 3 Press Enter on the terminal device to establish a conne
8. Features and Additional Software 19 20 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Hardware Issues This chapter describes hardware issues related to the Sun Fire X4100 and Sun Fire X4200 servers Note If a problem statement does not specify a particular platform the problem applies to all platforms Non Recommended Optical Mouse Devices and Keyboards 6299692 6317710 6304725 The following Sun optical mouse devices are not recommended for use on the Sun Fire X4100 or Sun Fire X4200 servers m Type 5c m Type 6c The following two keyboards are not recommended for use on the front bottom USB port on the Sun Fire X4200 server a Microsoft Digital Media Pro keyboard this issue 6304725 is fixed for this keyboard in Release 1 1 and it can be used in systems with the Release 1 1 upgrade m Belkin keyboard 21 Hard Disk Drive LEDs Bleed Through to Adjacent LEDs 6286872 When the hard disk drive activity LED is blinking it can appear that the adjacent fault LED is blinking This is because of the interconnection of the LED light pipes Workaround A redesign of the LED light pipes was implemented on servers shipping after January 2006 to fix this problem 22 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 LSI Firmware Service Processor and BIOS Issues This chapter describes the LSI firmware Sun Integrated Lights Out Manager ILOM Service Processo
9. SP displays its default command prompt gt Type the version command which will return output similar to the following gt version SP firmware version 1 0 SP firmware build number 6464 SP firmware date Tue Sep 13 12 50 37 PDT 2005 SP filesystem version 0 1 13 The ILOM firmware build version is the build number listed above Determining the Firmware Version Using the CLI Through the Serial Port Configure your terminal device or the terminal emulation software running on a laptop or PC to the following settings a 8N1 eight data bits no parity one stop bit m 9600 baud m Disable hardware flow control CTS RTS Changes in This Update 11 m Disable software flow control XON XOFF 2 Connect a serial cable from the RJ 45 SER MGT port on your server s back panel to your terminal device or PC 3 Press Enter on the terminal device to establish a connection between that terminal device and the server s SP The SP displays a login prompt SUNSP0003BA84D777 login In this example login prompt 0003BA84D777 is the Ethernet MAC address of the SP This will be different for each server 4 Log in to the ILOM SP and type the default user name root with the default password changeme After you have successfully logged in the SP displays its default command prompt gt 5 Type the version command which will return output similar to the following gt version SP firmware version 1 0 SP firmware
10. and Sun Fire X4200 Servers Setup Guide Servers Installation Guide 819 1157 Sun Fire X4100 and Sun Fire X4200 Sun Fire X4100 and Sun Fire X4200 Servers Setup and Maintenance Guide Servers Service Manual 819 1160 Sun Fire X4100 and Sun Fire X4200 Integrated Lights Out Manager Servers System Management Guide ILOM Administration Guide 819 5464 New ILOM Supplement for Sun Fire X4100 and Sun Fire X4200 Servers 819 1162 Sun Fire X4100 and Sun Fire X4200 Sun Fire X4100 and Sun Fire X4200 Servers Release Notes Servers Product Notes 819 3284 Sun Fire X4100 and Sun Fire X4200 Sun Fire X4100 and Sun Fire X4200 Servers Troubleshooting Guide Servers Diagnostics Guide 819 4153 Sun Fire X4100 and Sun Fire X4200 Deleted The content of this book is Servers Guide for Preinstalled Solaris 10 Operating System now in 819 1155 63 64 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Index A accessibility issues 33 B BIOS issues 38 to 42 C change request numbers ix D documentation issues 63 to driver updates xi F features new 17 to 18 firmware issues 23 to 26 firmware updates xi H hardware issues 21 l ILOM web GUI See Sun Integrated Lights Out Manager ILOM web GUI J Java ES software 18 Java Remote Console issues 32 to 34 K Knowledgebase link to xii L Linux operating system issues 52 to 59 LSI firmware issues 23 to 26 N new features 17 to 18 O operating sy
11. and the remote client Workaround None at this time Java Remote Console Might Hang When Restarting Floppy Disk Redirection 6295147 When running on a virtual device the Java Remote Console might hang Workaround Kill and restart the Java Remote Console 32 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Accessibility Issues Accessibility means removing barriers that can prevent people with disabilities from participating in substantial life activities including the use of services products and information Not only does providing access offer benefits for a wide range of users but it is also a requirement in all current federal contracts under Section 508 of the Federal Rehabilitation Act In the commercial sector the Americans with Disabilities Act ADA calls for similar considerations when reasonably accommodating current and prospective employees The Sun Fire X4100 and Sun Fire X4200 servers meet Section 508 accessibility requirements However the following accessibility issues have been noted in the SP firmware GUI If the focus is in a low level tab menu the Tab key does not navigate to the higher level This issue is seen in Mozilla Firefox 6316639 JavaScript alerts and confirmation boxes in the GUI have generic menu titles that do not provide enough contextual information 6274918 Tabbing to top level frames is not possible in Mozilla Typing a phrase to find the corresponding
12. driver attempts to identify it as a SCSI device The I O errors displayed are a result of this initialization probe The I O errors can be ignored and the USB device should work properly once it is initialized This problem and its workaround are documented at https bugzilla redhat com bugzilla show_bug cgi id 156831 Red Hat Enterprise Linux 3 RHEL 3 Kernel Might Report Incorrect CPU Information on Dual Core Processors 6241701 When two dual core processors are installed on a Sun Fire X4200 server the RHEL 3 kernel might report four of the hyperthreaded CPUs with the same physical ID of 0 Instead the IDs should be 0 and 1 for each CPU Software Issues 55 Graceful Shutdown Not Available on Non ACPI Supported Linux OS Such as Red Hat Enterprise Linux 3 RHEL 3 6278514 Some Linux OSs such as RHEL 3 do not support the Advanced Configuration and Power Interface ACPI which allows a graceful shutdown On systems running non ACPI Linux operating systems only a forceful shutdown is available Duplicate Devices Seen by Linux OS if External RAID Array Connects to Server Through Ultra320 SCSI 6220406 If a RAID array is attached to the system using a Sun StorEdge PCI PCI X Single Ultra320 SCSI host bus adapter Ultra320 SCSI you might see the following if you enter the command fdisk 1 depending on which Linux OS you are using m Duplicate devices for each logical unit number LUN in the array m One device for multipl
13. item in Mozilla works partially Frames are highlighted but not action items such as buttons 6278273 Pressing the down arrow in the Select Action pull down list moves the focus to reset You cannot use the down arrow to scroll through the rest of the list This issue is seen in Internet Explorer 6316634 When you tab to the Add button in the Add User pop up menu and press Enter the page exits without adding the user entry This issue is seen in Internet Explorer 6316625 When you press the Tab key the focus does not move to the lower level tabs within the selected tab 6245789 When you press the Tab key in Internet Explorer the focus does not move to an unselected radio button Also if a radio button is selected you cannot deselect it using the keyboard 6316591 When you press the Tab key in Internet Explorer the focus does not move to any checkboxes that might be in the GUI 6316621 Some pages contain JavaScript links for navigation that are not read by assistive technologies 6255423 LSI Firmware Service Processor and BIOS Issues 33 External Storage Redirection Error Messages Might Be Erroneous You can redirect remote storage devices to Sun Fire X4100 or Sun Fire X4200 servers by starting the Java Remote Console from the ILOM web GUI Remote Console gt Redirection Because the ILOM has this capability the operating system might display redirected USB storage devices as always being attached If redire
14. procedure Be sure that the complete flash image is actually downloaded successfully before proceeding You should see a message similar to gt tftp 100000 r9306 rom ima Using FCC1 ETHERNET device TFTP from server 10 6 154 8 our IP address is 10 6 154 99 Filename r9306 rom ima Load address 0x100000 Loading HEAR REA AH HE HE HAE EH AE HE HE EH HE EH EE HE HE SE EERE E EH EE Hat H HH HE FE HE HE HH HE FE HE HE HE FE HE HE HE FE FE FE FE FE FE HEE HE FE FE HEH HH HE E HE HE HE H H FE FE H E TE HE FE HE HE HE FE HE FE FE E HE FE FE FE HE HE HE FE HE FE FE FE FE FE HE FE FE HE HE HE FE FE FE HE FE FE HE FE FE HE E HE FE HE HE HE HE HE HE HE HE HE H H FE FE H HH HE FE HE HE FE FE HE FE HE E FE FE HE FE HE HE HE FE FE FE FE FE FE FE HE FE FE HE HE FE FE FE HE HE FE FE HE FE FE HE HE E HE HE HE HE HE HE HE H H HE H H Hat H HH HE FE HE HE HE FE HE FE HE HE FE FE HE FE HE HE HE FE FE FE FE FE FE FE HE FE FE HE HE FE FE FE HE HE FE FE HE FE FE HE HE E FE HE HE HE HE HE HE HE H HE H H 6 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Ht HHH HE FE HE HE HE HE FE HE HE E HE HE HE H E E H HE done Byte s transferred 13107200 Confirm that the download succeeded c80000 hex a Confirm that the tftp command output ends with Bytes transferred ByteCount b Use the md comand and confirm that its output displays strings from the beginning of the firmware image file For example gt
15. responsible for loading a boot archive into a system s memory The boot archive contains the kernel modules and configuration files that are required to boot the system For more information on GRUB you can see the grub 5 man page For information on how to boot a server that is running Solaris 10 1 06 in a GRUB based environment refer to the Solaris 10 System Administration Guide Basic Administration at this URL http docs sun com app docs doc 819 2379 Solaris 10 1 06 Installation Might Fail if System Has Multiple InfiniBand Host Channel Adapter Cards 6321372 During Solaris 10 1 06 installation the installer runs in 32 bit mode Because of this the virtual memory available is reduced The InfiniBand Host Channel Adapter IB HCA card by Mellanox typically uses 256 Mb or more of virtual memory for each card installed on the system If multiple IB HCA cards are installed the system might not have enough virtual memory and the installation might hang Workaround Remove the IB HCA cards before installing Solaris 10 1 06 46 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Drives Moved From Two Drive System to Four Drive System Might Not Operate Correctly 6300178 On systems that have two hard disk drives the drives in Slot 0 and Slot 1 are mapped to the OS as disk 2 and disk 3 Therefore drives that are configured in Slot 0 or Slot 1 in systems with four hard disk drives and then moved into a two
16. use follow the following steps Note If any of these intermittent failures occur simply reset the ILOM service processor SP and try the update again see below for details on resetting the ILOM service processor 1 Reset the ILOM service processor before beginning flash upgrade Memory fragmentation in long running ILOM processes or multiple ILOM users or connections might cause flash upgrades to fail with permission errors or flash image verification errors To avoid these issues reset the ILOM SP before attempting the flash upgrade To reset the ILOM SP there are several methods you can use for complete details see the Integrated Lights Out Manager Administration Guide 819 1160 From the ILOM SP graphical web interface navigate to the Maintenance tab then use the Reset SP action a From the ILOM CLI use the following command reset SP a Using IPMItool use the following command ipmitool U root P lt password gt H lt sp_ipaddress gt bmc reset cold You can also reset the ILOM SP by shutting down the host then removing and restoring AC power cords to the system 2 Shut down the host Changes in This Update 3 A rare USB interaction from the Sun Fire X4100 or Sun Fire X4200 host operating system may cause the ILOM SP to fail early in the flash upgrade processs To avoid this issue shut down the host before beginning the flash upgrade process the BIOS update portion of the flash upgrade mu
17. 00 Servers Installation Guide 819 1155 for details a If no screen output is displayed stop here The GRASP board must be replaced Refer to the Sun Fire X4100 and Sun Fire X4200 Servers Service Manual 819 1157 for instructions a If screen output is displayed continue to the next step Enter the ILOM SP U Boot command interpreter with xyzzy When the message Booting linux in 2 seconds is displayed during ILOM initial boot type xyzzy to enter the U Boot command interpreter Changes in This Update 5 Note The characters typed will not echo Cutting and pasting the characters improves the chance of success You might need to try the process of applying power to the system and entering xyzzy several times 3 Disable automatic reboot Set the U Boot environment variable bootretry to 1 to temporarily disable automatic reboot set bootretry 1 4 Configure the network for TFTP access a Copy the ILOM SP firmware image to a TFTP server that is accessible on the same IP subnet as the ILOM SP network port b Set the IP address for the ILOM SP and the TFTP server IP address by setting the ethaddr and serverip U Boot variables set ipaddr N N N N set serverip M M M M 5 Use the U Boot tftp command to download the r9306 rom ima ILOM firmware image tftp 100000 r9306 rom ima Note If the TFTP server or filename is incorrect you might need to enter C to halt the tftp command then repeat this recovery
18. 6288799 The Sun Installation Assistant does not allow SELinux configuration during the installation of RHEL 4 The GUI for the SELinux option is disabled during the installation of RHEL 4 U1 with the Sun Installation Assistant CD Workaround To configure SELinux run system config securitylevel after the installation Incorrect MPT Driver Included in Sun Installation Assistant Base 6319680 The Sun Installation Assistant will not work when a Sun StorEdge PCI single channel card is installed This is because the base code for the Sun Installation Assistant has the wrong driver This affects only the Sun Installation Assistant the drivers installed on the system are correct Workaround This issue has been resolved in the current version of the Sun Installation Assistant CD If you do not have the latest version install the card after running the Sun Installation Assistant or do not use the Sun Installation Assistant Check for the latest downloadable version at this URL http www sun com servers entry x4100 downloads jsp 50 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Ignore Kudzu Messages After Installing Red Hat Enterprise Linux 3 or 4 RHEL 3 or RHEL 4 6290559 RHEL runs a hardware discoverer named Kudzu After installing RHEL 3 or RHEL 4 with the Sun Installation Assistant Kudzu displays messages indicating that the Ethernet drivers need to be removed and added again The messages Kudzu
19. Command 6337909 34 BIOS Upgrades Fail When Upgrading SP Firmware Older Than Version 6169 6324746 35 Upgrading the ILOM SP Firmware From Version 6169 to 6464 Causes SP Configuration To Be Lost 35 BIOS Issues 38 System Connected to External Storage Device Using PCI Card In Slot 0 Might Not Boot From Internal Disk 6268877 38 System Will Not Boot Up With Emulex LP10000 Card Enabled 6306640 39 System Does Not Detect Supported HBA Card During Bootup Process 6272514 39 Hard Disk Drive Order Changes in BIOS Settings After Installing HBA Card 6308569 39 BIOS Date and Time and Optimal Defaults Must Be Reset After Certain System Events 6379898 40 Upgrading BIOS Without Changing and Saving Optimal Defaults Might Result in Increased Memory Latency 6306622 6299794 41 Resetting System Might Create Invalid CMOS Checksum 6297018 41 BIOS Boot Order Lost After Reset Testing 6302703 42 DIMM Fault LEDs Are Not Implemented At This Time 6324863 42 Contents v Log Event Timestamps Might Appear Different Between Host and Client Systems Because of Time Zone Adjustment 6369917 43 Server Goes Into BIOS Recovery Mode When Control Alt Delete Keys Are Pressed 6386222 43 Software Issues 45 Solaris 10 Operating System Issues 46 Solaris 10 1 06 Adds Support For GRUB Based Booting 46 Solaris 10 1 06 Installation Might Fail if System Has Multiple InfiniBand Host Channel Adapter Cards 6321372 46 Drives Moved From Two Drive
20. GA031 fw1 08 01 bios6 04 0A 501 6974 Changes in This Update 13 Issues Resolved and New Issues in Release 1 1 TABLE 1 lists the known issues that were resolved in Release 1 1 or within the Release 1 1 timeframe These issues are described in detail in the later chapters in these product notes TABLE 1 Issues Resolved in Release 1 1 or the Release 1 1 Timeframe Fixed in Fixed in Sun Fire Sun Fire X4100 X4200 Issue Title and Page Number in Release Notes Server Server Non Recommended Optical Mouse Devices and Keyboards 6299692 6317710 X X 6304725 on page 21 Hard Disk Drive LEDs Bleed Through to Adjacent LEDs 6286872 on page 22 X X RAID 1 Volume Cannot Be Created Partition Warnings Displayed 6310074 on X X page 24 LSI MPT BIOS Does Not Provide Low Level Hard Drive Formatting Functionality X X 6301350 on page 24 Upgrading BIOS Without Changing and Saving Optimal Defaults Might Result in X X Increased Memory Latency 6306622 6299794 on page 41 DIMM Fault LEDs Are Not Implemented At This Time 6324863 on page 42 X X Incorrect MPT Driver Included in Sun Installation Assistant Base 6319680 on page 50 The ext3 File System Reports Errors After Red Hat Linux Installation Using Sun X X Installation Assistant CD 6336064 on page 51 Do Not Use raidct1 Command in Solaris 10 3 05 6228874 on page 48 X X SunVTS ramtest Might Cause System to Reboot When Testing More Than Seve
21. Lights Out Manager ILOM firmware are tightly coupled and are always updated together A single firmware image contains both the ILOM and BIOS firmware For full instructions see the section How to Upgrade the ILOM Firware in the Integrated Lights Out Manager ILOM Administration Guide 819 1160 You can find the doc at this URL http www sun com products n solutions hardware docs Servers x64 servers x4100 index html Before you begin the update procedure review these sections m Special Considerations Regarding the Release 1 1 Update on page 2 m Precautions For Updating the ILOM Release 1 0 Firmware to Release 1 1 on page 3 a For a summary of what is included in the product releases also see Component Versions By Release on page 11 Special Considerations Regarding the Release 1 1 Update FRU Information Appears Empty After Updating the ILOM Firmware and the BIOS 6406138 The host CPU and DIMM FRU information shown by the service processor is provided to the service processor during each BIOS power on self test POST Therefore after a BIOS SP upgrade this FRU information is empty until the first host BIOS POST Workaround This is expected behavior Reset the server and allow it to complete POST during bootup to repopulate the FRU lists Considerations When Starting the Update On Systems With SP Versions Earlier than 6464 If you were a Beta or Early Access customer you might have a syste
22. System to Four Drive System Might Not Operate Correctly 6300178 47 Solaris 10 3 05 x86 Patch Cluster Installation Required Before Installing Patches for Some Host Bus Adapters 6312352 47 X Window Server Default Is Xorg 6321043 48 Do Not Use raidct1 Command in Solaris 10 3 05 6228874 48 Ignore Bootup Message Method or service exit timed out 6297813 48 Solaris 10 Installation From CD Media Hangs When the Second Disc is Inserted 6374024 49 Sun Installation Assistant Issues 50 Red Hat Enterprise Linux 4 RHEL 4 Cannot Enable Security Enhanced Linux SELinux 6288799 50 Incorrect MPT Driver Included in Sun Installation Assistant Base 6319680 50 Ignore Kudzu Messages After Installing Red Hat Enterprise Linux 3 or 4 RHEL 3 or RHEL 4 6290559 51 The ext3 File System Reports Errors After Red Hat Linux Installation Using Sun Installation Assistant CD 6336064 51 Linux Operating System Issues 52 Base Versions of Linux Distributions Shipped By Sun Must Be Upgraded to Receive Full Sun Support 52 Unloading QLogic Drivers Might Be Necessary Before Installing Updated Drivers 6312342 6314923 53 vi Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Translation Look Aside Buffer TLB Reload Causes Errors With Certain Linux Software 6296473 53 AMD PowerNow Might Cause System Clock to Lose Ticks 6298500 6281771 55 Red Hat Enterprise Linux 3 RHEL 3 I O Errors Are Displayed When Initi
23. The requirement to reset these items manually will be removed in the first update to the firmware You must use the BIOS Configuration Utility to reset the date and time and load optimal defaults after these system events m When a pre release version of the server with a pre release version of the firmware such as version 6169 has the firmware upgraded to the release version 6464 m When the BIOS checksum is invalid a When the CMOS is cleared using the Clear CMOS jumper or using IPMItool through the service processor Workaround After any of the events listed above happen use the BIOS Configuration Utility to reset the date and time and to load the optimal defaults Enter the BIOS Configuration Utility by pressing F2 while the system is booting Change the date and time on the Main menu screen of the utility Use the arrow keys to choose Load Optimal Defaults on the Exit menu Press Enter to go to the next screen Press Enter when prompted to load the optimal defaults Choose Save Changes and Exit and then press Enter Press Enter when prompted to save the configuration changes and exit the utility 40 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Upgrading BIOS Without Changing and Saving Optimal Defaults Might Result in Increased Memory Latency 6306622 6299794 You might notice an increased memory latency if you upgrade the BIOS image and do not also change the optimal defaults and save the set
24. alizing USB Mass Storage Device 6241851 55 Red Hat Enterprise Linux 3 RHEL 3 Kernel Might Report Incorrect CPU Information on Dual Core Processors 6241701 55 Graceful Shutdown Not Available on Non ACPI Supported Linux OS Such as Red Hat Enterprise Linux 3 RHEL 3 6278514 56 Duplicate Devices Seen by Linux OS if External RAID Array Connects to Server Through Ultra320 SCSI 6220406 56 Red Hat Enterprise Linux 3 RHEL 3 U5 64 bit Ignore Keyboard reset failed Message 6306118 56 SUSE Linux Enterprise Server 9 SLES9 64 Bit Incorrect CPU Speeds Reported 6287519 57 SUSE Linux Enterprise Server 9 Kirkwood RPM Build Fails 6312670 57 SUSE Linux Enterprise Server 9 Multipath Driver Does Not Work After Reboot 6332988 58 SUSE Linux Enterprise Server 9 SP2 Update Does Not Work If SLES9 is Already Installed 6343559 58 Server Might Reboot Sun Fire X4100 Server When MTU is Set to 9K on Kirkwood Interface 6335741 58 SUSE Linux Enterprise Server 9 SLES9 64 Bit System Does Not Boot With Supported HBA Card Plugged Into Slot 0 6307424 59 Windows Server 2003 Operating System Issues 60 Bootup Time Affected by Degraded RAID Volume 6297804 60 OS Cannot Be Installed on LSI RAID Array If RAID Is Not Recognized as First Storage Device 6297723 60 No Output Displayed on Java Remote Console After Issuing Restart Command 6301444 60 OS Installation on External Disks Requires Partition on Internal Disk 6238985
25. build number 6464 SP firmware date Tue Sep 13 12 50 37 PDT 2005 SP filesystem version 0 1 13 The ILOM firmware build version is the build number listed above Determining the Firmware Version Using the Web GUI 1 Connect to the ILOM WebGUI by typing the IP address of the server s SP into your browser s URL field For example https 129 146 53 150 2 Log in to the ILOM SP and type the default user name root with the default password changeme The first web page that is presented is the System Information gt Versions page which includes the Build Number 12 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Component Versions TABLE 1 lists the component versions for the initial release Release 1 0 of the Sun Fire X4100 and Sun Fire X4200 servers TABLE 1 Server Release 1 0 Component Versions Component Name Sun Fire X4100 Server Version Sun Fire X4200 Server Version Service Processor BIOS LSI Firmware Motherboard 6169 OABGA022 fw1 04 00 bios6 02 0A 501 7261 6169 OABGA022 fw1 04 00 bios6 02 0A 501 6974 TABLE 2 lists the component versions for Release 1 1 of the Sun Fire X4100 and Sun Fire X4200 servers TABLE 2 Server Release 1 1 Component Versions Component Name Service Processor BIOS LSI Firmware Motherboard Sun Fire X4100 Server Version 9306 OABGA031 fw1 08 01 bios6 04 0A 501 7261 Sun Fire X4200 Server Version 9306 OAB
26. ce processor is not flash upgradable and must be replaced Refer to the Sun Fire X4100 and Sun Fire X4200 Servers Service Manual 819 1157 for details on replacing the GRASP board 8 Program the new ILOM firmware image a Use the U Boot cp b command to copy the new ILOM firmware image from the download location at 100000 to ff380000 until end address ffffffff For example gt cp b 100000 380000 ffffffff Copy to Flash 8 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 b Use the fmh command to verify the new ILOM firmware image Before resetting make sure the copy succeeded using the fmh command which should display firmware sections For example gt fmh Listing FMH Modules Flash Size 32768 KB Erase Size 64 KB Sector Count 512 FMH Located at O0xff380000 of Size 0x00020000 Name grasp Ver 1 0 Type 0x0002 Flags 0x0000 Size 0x00000061 Location 0xff380040 LoadAddr Oxffffffff CheckSum Not Computed FMH Located at Oxff3a0000 of Size 0x00120000 Name sysbios Ver Se Legh Type 0x0000 Flags 0x0100 Size 0x00100000 Location Oxff 3c0000 LoadAddr Oxffffffft CheckSum Valid FMH Located at Oxff4c0000 of Size 0x000c0000 Name osimage Ver 2 230 Type 0x0006 Changes in This Update 9 10 10 Flags 0x0119 Size 0x000ac9c8 Location Oxff4c0040 LoadAddr 0x00c00000 CheckSum Valid Note If the command output does not show anything y
27. ction between that terminal device and the server s SP The SP displays a login prompt SUNSP0003BA84D777 login In this example login prompt 0003BA84D777 is the Ethernet MAC address of the SP This will be different for each server 36 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 4 Log in to the ILOM SP and type the default user name root with the default password changeme After you have successfully logged in the SP displays its default command prompt gt 5 Type the version command which will return output similar to the following gt version SP firmware version 1 0 SP firmware build number 6464 SP firmware date Tue Sep 13 12 50 37 PDT 2005 SP filesystem version 0 1 13 The ILOM firmware build version is the build number listed above Determining the Firmware Version Using the Web GUI 1 Connect to the ILOM WebGUI by typing the IP address of the server s SP into your browser s URL field For example https 129 146 53 150 2 Log in to the ILOM SP and type the default user name root with the default password changeme The first web page that is presented is the System Information gt Versions page which includes the Build Number Note If you have a Beta system it might have an ILOM SP firmware version older than 6169 The GRASP board must be returned to the factory for reprogramming See also BIOS Upgrades Fail When Upgrading SP Firmware Older Than Ver
28. ction is disabled however you might see one of the following messages if you attempt to access those devices Drive not ready or No media found Starting and stopping storage redirection does not add or remove the virtual devices themselves but affects only the media in those virtual devices Incorrect Name Used for Rear Fan Tray 6323731 The internal software incorrectly uses the name io 0 Input Output Fan 0 to refer to the rear fan tray of the Sun Fire X4200 server The name should be FT2 Workaround None at this time Serial Console Access Over SSH Might Lock Up When Using start script Command 6337909 While connecting to the SP CLI mode via SSH the serial console connection might intermittently lock up when the start script command is used to log in to the SP console Workaround Use the SP start console command to connect to the SP console rather than start script command If the serial console connection locks up exit the SSH session then try again using the SP start console command 34 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 BIOS Upgrades Fail When Upgrading SP Firmware Older Than Version 6169 6324746 If you attempt to upgrade the SP firmware and BIOS on a pre release server that still has an SP firmware version older than version 6169 FRU data will be corrupted This problem has been corrected in servers shipping at the time of release with BIOS version 6464 See the
29. d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc AMD Opteron est une marque de fabrique ou une marque deposee de Advanced Microdevices Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconna t les efforts de pionniers de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci es de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON Qa Adobe PostScript Contents Changes in This Up
30. date 1 Where to Find ILOM Firmware and BIOS Update Instructions 1 Special Considerations Regarding the Release 1 1 Update 2 FRU Information Appears Empty After Updating the ILOM Firmware and the BIOS 6406138 2 Considerations When Starting the Update On Systems With SP Versions Earlier than 6464 2 Precautions For Updating the ILOM Release 1 0 Firmware to Release 1 1 3 Recovering From a Failed Flash Update 5 Component Versions By Release 11 How to Determine The Release of Your Server 11 Component Versions 13 Issues Resolved and New Issues in Release 1 1 14 New Features and Additional Software 17 Additional Software in This Release 17 Solaris 101 06 17 Sun Java Enterprise System 18 Sun N1 System Manager 18 Diagnosing Server Problems With the Bootable Diagnostics CD ROM 19 Hardware Issues 21 Non Recommended Optical Mouse Devices and Keyboards 6299692 6317710 6304725 21 Hard Disk Drive LEDs Bleed Through to Adjacent LEDs 6286872 22 LSI Firmware Service Processor and BIOS Issues 23 LSI Firmware Issues 23 RAID Volume Disk Space Requirement for Metadata 6312581 23 RAID 1 Volume Cannot Be Created Partition Warnings Displayed 6310074 24 LSI MPT BIOS Does Not Provide Low Level Hard Drive Formatting Functionality 6301350 24 Hard Drive Resynchronization Completion Is Indicated By Optimal Status in LSI Firmware Version 1 08 6389986 25 Service Processor Issues 26 Service Processor Neither Logs Event Nor Provid
31. disk system might not operate correctly Workaround None at this time Solaris 10 3 05 x86 Patch Cluster Installation Required Before Installing Patches for Some Host Bus Adapters 6312352 Certain patches for host bus adapters HBAs such as the Sun StorEdge Entry Level Fibre Channel host bus adapter QLA210 will not work without first installing a Solaris patch cluster on systems running Solaris 10 x86 and then rebooting the systems To install the patch cluster and the QLA210 patch 1 Install the Solaris 10 3 05 operating system if it is not already installed 2 Install the recommended patch cluster For instructions on installing the patch cluster see http patches sun com clusters 10_x86_Recommended README 3 Install the recommended patch for the HBA For example to install the QLA210 patch 119131 xx a See the instructions at http sunsolve sun com pub cgi show pl target patchpage b Enter 119131 in the PatchFinder text box 4 Reboot the system Software Issues 47 X Window Server Default Is Xorg 6321043 If for any reason you remove the pre installed Solaris 10 image from the server and then install Solaris 10 software from a download or DVD a kdmconfig screen prompts you to select the X Window server For Sun Fire X4100 and Sun Fire X4200 servers choose Xorg as the X Window server Do Not Use raidctl Command in Solaris 10 3 05 6228874 The raidctl command enables you can manage t
32. displays are incorrect The Ethernet drivers do not need to be changed Click Ignore when you are prompted to change the hardware configuration The ext3 File System Reports Errors After Red Hat Linux Installation Using Sun Installation Assistant CD 6336064 When the Sun Installation Assistant CD is used to install Red Hat Linux the ext3 file system might report incorrect disk space utilization and file system full errors This is because the file system was not being unmounted correctly by the utility on the CD Workaround The problem has been fixed in the new version of the Sun Installation Assistant CD version 1 1 6 or later that is available on the Sun Download Center web site Go to the following URL and click on Downloads http www sun com servers entry x4100 index html If you use the old version of the CD and you see these errors correct the problem by entering the tune2 s command at a command line then reboot the server Software Issues 51 Linux Operating System Issues This section describes known problems and associated workarounds for the Linux operating system on Sun Fire X4100 and Sun Fire X4200 servers Base Versions of Linux Distributions Shipped By Sun Must Be Upgraded to Receive Full Sun Support The Red Hat EL3 Red Hat EL4 and SUSE Linux ES9 CDs that you can purchase from Sun are the base initial release versions of those operating systems OS s and are not the latest updated versions of tho
33. e LUNs in the array Red Hat Enterprise Linux 3 RHEL 3 U5 64 bit Ignore Keyboard reset failed Message 6306118 If the USB keyboard is connected to either the front or back USB port the system running RHEL 3 U5 64 bit always shows the following error message in the dmesg after the reboot initialize kbd Keyboard reset failed no ACK This message does not indicate a problem 56 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 SUSE Linux Enterprise Server 9 SLES9 64 Bit Incorrect CPU Speeds Reported 6287519 On systems running SLES9 incorrect CPU speeds might be reported in proc cpuinfo when the PowerNow option is enabled The maximum speed may not be reported Workaround Disable the PowerNow feature by using the BIOS Setup utility The menu path to the feature s screen is Main gt Advanced gt AMD PowerNow Configuration SUSE Linux Enterprise Server 9 Kirkwood RPM Build Fails 6312670 The Kirkwood driver RPM builds might fail in an SLES9 environment This is because the Kirkwood drivers were not yet compatible with the SLES kernels Workaround Use one of the following workarounds to install the new Kirkwood drivers depending on which kernel version you have m For 2 4 kernel Install the released 1 0 95 X SRPM from the Sun Download Center or from the Kirkwood driver CD Build the 1 0 100 3 RPM and upgrade rpm U to the new driver Install the 1 0 100 3 driv
34. e documentation see the following URL http www sun com documentation For Solaris and other software documentation see the following URL http docs sun com Product Updates For product updates that you can download for the Sun Fire X4100 or Sun Fire X4200 servers please visitthe following Web site http www sun com servers entry x4100 downloads jsp This site contains updates for firmware and drivers as well as CD ROM iso images Accessing Sun Documentation You can view print or purchase a broad selection of Sun documentation including localized versions at http www sun com documentation Preface xi Contacting Sun Technical Support If you have technical questions about the Sun Fire X4100 or Sun Fire X4200 servers that are not answered in this document go to http www sun com service contacting See the Support menu for links to the Knowledgebase If you need to contact Sun technical support please have the following information available so that we can best assist you in resolving problems m Description of the problem including the situation where the problem occurs and its impact on your operation a Machine type operating system version and product version including any patches and other software that might be affecting the problem m Detailed steps on the methods you have used to reproduce the problem m Any error logs or core dumps Third Party Web Sites Sun is not respo
35. ed in the warning the RAID volume will still not be created and the warning will be displayed again This is because the Utility does not recognize the new Solaris x86 disk partition type This problem is planned to be fixed in a future release of the LSI MPTBIOS Workaround This issue is resolved in the LSI firmware that is included in the Release 1 1 update and no workaround is necessary If you do not have the Release 1 1 update use the fdisk utility and either from the command line or from the Format screen choose menu item 4 Change between Solaris and Solaris2 Partition IDs This will change a Solaris2 ID to a Solaris1 ID 0x82 LSI MPT BIOS Does Not Provide Low Level Hard Drive Formatting Functionality 6301350 LSI MPT BIOS version 6 02 does not provide low level format functionality at this time This functionality is planned for the next LSI MPT BIOS release Workaround This issue is resolved in the LSI firmware that is included in the Release 1 1 update and no workaround is necessary Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Hard Drive Resynchronization Completion Is Indicated By Optimal Status in LSI Firmware Version 1 08 6389986 If you are using LSI firmware Version 1 08 or later the resynchronization progress indicator might stay at 0 even though the resynchronization is happening The resynchronization is complete when Optimal is displayed as the status Workaround This i
36. eloading Reboot the server and press F2 to enter the BIOS Setup utility Go to the Advanced gt CPU Configuration menu Use the arrow keys to highlight the Speculative TLB Reload option and change its setting to Disabled This disables TLB reloading Save your changes and exit the utility Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 AMD PowerNow Might Cause System Clock to Lose Ticks 6298500 6281771 The AMD PowerNow feature is disabled in the BIOS by default Before enabling it verify that your operating system and applications support the PowerNow feature The PowerNow feature changes CPU clock rates A loss of timer ticks has been observed while running recent Linux SMP kernels when PowerNow is enabled This loss of timer ticks might result in timing errors in the kernel and in user applications Symptoms might include timers that prematurely time out and the time of day clock appearing to behave erratically Workaround Disable the PowerNow feature by using the BIOS Setup utility The menu path to the feature s screen is Main gt Advanced gt AMD PowerNow Configuration Red Hat Enterprise Linux 3 RHEL 3 1 0 Errors Are Displayed When Initializing USB Mass Storage Device 6241851 RHEL 3 displays many I O errors when a USB device is being initialized The USB mass storage driver uses the SCSI subsystem to access the device When a USB mass storage device is attached the
37. ending on availability Solaris 10 1 06 The Solaris 10 1 06 Operating System delivers the security manageability and performance that IT professionals need to help increase service levels and decrease costs and risk It also serves as the foundation for the Sun Java Enterprise System an integrated open standards based software system delivered using a new predictable approach for development testing and servicing If you need to re install the Solaris 10 1 06 OS after removing it you can download the CD or DVD image a To download the CD image see http javashoplm sun com ECom docs Welcome jsp StorelId 8 amp PartDetailId So110 hw1 x86 G F amp TransactionId try a To download the DVD image see http javashoplm sun com ECom docs Welcome jsp StoreId 8 amp PartDetailId So110 hw1 x86 DVD G F amp TransactionId try Online documentation for Solaris 10 can be found at http docs sun com eoll 1236 1 Sun Java Enterprise System Sun Java Enterprise System Java ES is a set of software components that provide services needed to support enterprise strength applications distributed across a network or Internet environment Online documentation for Java ES can be found at http docs sun com app docs prod entsys 05q1 Sun N1 System Manager Sun N1 System Manager is an aggregated system manager that helps administrators reduce cost and complexity while providing the agility to manage hundreds of systems Using the N1 Sys
38. er on a clean system assuming no ixge modules were ever installed m For 2 6 kernel On a freshly installed system build install the 1 0 100 3 driver Note that support for the 2 6 kernel is introduced with this release so there should not be any existing modules installed Software Issues 57 58 SUSE Linux Enterprise Server 9 Multipath Driver Does Not Work After Reboot 6332988 SLES9 SP1 multipath driver mdadm does not work after a reboot of the host Workaround None at this time SUSE Linux Enterprise Server 9 SP2 Update Does Not Work If SLES9 is Already Installed 6343559 The Yast CD update method does not work to update SLES9 base to SLES9 SP2 The error message corrupt kernel is reported The problem is that the driver modules are not loaded during the system boot Workaround Installation of SLES9 SP2 works if the SLES9 base is not installed Start the installation with SLES9 SP2 rather than SLES9 base Server Might Reboot Sun Fire X4100 Server When MTU is Set to 9K on Kirkwood Interface 6335741 The Sun Fire X4100 server might spontaneously reboot when running network traffic over the Kirkwood interface in a Linux environment This problem has only been observed when the MTU is set to 9K Workaround None at this time Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 SUSE Linux Enterprise Server 9 SLES9 64 Bit System Does Not Boot With Supported HBA Card Plugged Into Sl
39. es Visual Alert After Hard Disk Is Removed 6306536 26 Service Processor and USB Interactions Interrupt the OS 6277725 26 Kernel Error During Reset Hangs Some System Components 6295154 27 Network Port Does Not Operate at 10 Mbyte sec 6302923 27 System Might Not Initially Mount iso Image 6276086 27 Installing OS Using Redirected Samsung SN 124 CD ROM Drive Might Not Work 6279896 28 Sun Integrated Lights Out Manager ILOM Web GUI Displays Incorrect Thresholds 6316706 28 Cannot Log In to Service Processor With 16 Character Passwords With ILOM Web GUI or CLI 6286187 28 Unimplemented Simple Network Management Protocol SNMP Traps 6300437 29 Other SNMP Issues 29 SP Does Not Handle SNMP Traps 6396525 30 Serial Port Speed Setting Reverts to 9600 After Exiting CLI Session 6298521 30 iv Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Browser Displays Transferring data from Message After Transfer Has Completed 6254310 31 Break Key Does Not Work in Secure Shell SSH Session or From Java Remote Console 6306610 32 Java Remote Console Might Crash During External CD ROM Redirection 6306010 32 Java Remote Console Might Hang When Restarting Floppy Disk Redirection 6295147 32 Accessibility Issues 33 External Storage Redirection Error Messages Might Be Erroneous 34 Incorrect Name Used for Rear Fan Tray 6323731 34 Serial Console Access Over SSH Might Lock Up When Using start script
40. es a corner case that does not follow AMD programming guidelines Therefore on early Sun Fire X4100 or Sun Fire X4200 servers ramtest might cause the system to reboot after an extended test run of more than seven hours Sun Fire X4100 and Sun Fire X4200 systems running software that follows AMD programming guidelines which most compilers generate will function properly Workaround This problem is fixed in Sun VTS version 6 1sp1 and later To get the latest version of SunVTS you can download it from this URL http www sun com oem products vts If you have SunVTS version 6 1 or earlier SunVTS pmemtest and vmemtest are suitable memory diagnostics for extended test runs When performing test runs of more than seven hours use pmemtest or vmemtest rather than ramtest Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Documentation Issues This chapter describes issues related to the Sun Fire X4100 and Sun Fire X4200 servers documentation Documentation Titles Changed In the current documentation release several of the document titles were changed to comply with corporate titling guidelines The following table describes differences in the current documentation set See the documentation set at this URL http www sun com products n solutions hardware docs Servers x64 servers x4100 index html Doc Part Number Old Doc Title New Doc Title 819 1155 Sun Fire X4100 and Sun Fire X4200 Sun Fire X4100
41. fter Exiting CLI Session 6298521 When you exit a CLI session the serial port speed is reset to 9600 bps This might cause the serial port not to work after you exit a CLI session if the speed was set to a value other than 9600 bps Workaround Keep the speed of the serial management port set to 9600 bps 30 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Browser Displays Transferring data from Message After Transfer Has Completed 6254310 If you use a Mozilla browser the status area might display a Transferring data from message even though the transfer has completed This is a problem with the browser not the Sun ILOM software For more information on this bug see https bugzilla mozilla org show_bug cgi id 185547 Workaround None at this time This issue will be fixed in a future version of the Mozilla software LSI Firmware Service Processor and BIOS Issues 31 Break Key Does Not Work in Secure Shell SSH Session or From Java Remote Console 6306610 Breaks are transmitted to the system serial port only from the serial management port The Break key does not work when you enter ssh B ina secure shell SSH session or in the Java Remote Console Workaround None at this time Java Remote Console Might Crash During External CD ROM Redirection 6306010 Java Remote Console might crash if you redirect an external CD ROM to a remote client running RHEL 4 U1 64 bit on both the host
42. he RAID controllers from the command line interface However because the raidct1 command is not supported in Solaris 10 3 05 using the command might cause the system to panic Workaround A Solaris 10 3 05 patch 119851 13 that resolves this issue is available from the SunSolve download site If you do not have the latest Solaris 10 3 05 patch use the MPT SCSI BIOS to create and manage the RAID volumes Ignore Bootup Message Method or service exit timed out 6297813 If the input device and output device are set to the serial port ttya the following message might appear in the console during bootup svc system power default Method or service exit timed out Killing contract 17 This message does not indicate a problem 48 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Solaris 10 Installation From CD Media Hangs When the Second Disc is Inserted 6374024 During Solaris 10 installation Solaris might report that it cannot find the secon CD even though the second CD is inserted This problem will be fixed in a future Solaris 10 update Workaround This problem does not occur if you perform a net install Solaris is then able to mount and read the CD images You can also work around this problem by installing from DVD media rather than multiple CDs Software Issues 49 Sun Installation Assistant Issues Red Hat Enterprise Linux 4 RHEL 4 Cannot Enable Security Enhanced Linux SELinux
43. if there is a defective disk in the RAID array Both Windows and firmware retries contribute to the time delay The defective disk might be recognized by the controller under SAS Topology but not under RAID Properties OS Cannot Be Installed on LSI RAID Array If RAID Is Not Recognized as First Storage Device 6297723 Windows Server 2003 requires that you use the first storage or the existing partition for installation You cannot install Windows Server 2003 onto an on board LSI RAID array if m The array is not recognized by Windows as the first storage device m There is another existing partition on disks other than the RAID storage No Output Displayed on Java Remote Console After Issuing Restart Command 6301444 If you reset the system using the Restart command Special Administrative Console gt Restart then reboot you might not see output displayed in the Java Remote Console BIOS messages are displayed in the host serial console but not in the Java Remote Console Workaround Restart the system again to clear this problem 60 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 OS Installation on External Disks Requires Partition on Internal Disk 6238985 Before you install Windows Server 2003 on any external device you must create a partition on an internal disk for the setup files A partition is not required if you install Windows Server 2003 on an internal disk Alert and Power Failure LEDs M
44. ight Illuminate If AMD PowerNow Feature Is Enabled 6310814 The AMD PowerNow feature is disabled in the BIOS by default Before enabling it verify that your operating system and applications support the PowerNow feature If you enable PowerNow in a Windows Server 2003 environment you might see a loss of timer ticks and a decrease in CPU voltage resulting in alert and power failure LEDs illuminating Workaround Disable the PowerNow feature by using the BIOS Setup utility The menu path to the feature s screen is Main gt Advanced gt AMD PowerNow Configuration Windows Server 2003 Graceful Shutdown and Power Off Fails 6293118 If a system running Windows Server 2003 OS is in screen lock state and you try to turn off the system remotely using the Graceful shutdown and power off option Remote Control gt Remote Power Control the shutdown does not occur and the service processor issues the following error ChassisCtrl c Invalid Chassis task parameter Windows Server 2003 allows a graceful shutdown only if you are logged in as Administrator This is expected Windows Server 2003 behavior Workaround Use the Java Remote Console to log in as Administrator and issue a graceful shutdown Software Issues 61 62 SunVTS Issues SunVTS ramtest Might Cause System to Reboot When Testing More Than Seven Hours 6369893 A memory test under exclusive mode in SunVTS version 6 1 and earlier ramtest exercis
45. ill also prevent any service processor interaction with the system 26 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Kernel Error During Reset Hangs Some System Components 6295154 During service processor reset such as during flashing or mouse mode changes an SP kernel error might occur that leaves the service processor reachable but which hangs serial login SSH the web GUI and CLI services Workaround Reset the system using the remaining working service or by removing the system power Network Port Does Not Operate at 10 Mbyte sec 6302923 The service processor Ethernet port operates only at 100 Mbyte sec It does not operate at 10 Mbyte sec Workaround None at this time System Might Not Initially Mount iso Image 6276086 If you are installing a RHEL or SUSE Linux distribution using the ILOM web GUI and you unmount an iso image then try to mount a new image the first attempt to read the new image might fail Workaround Try to mount the new image again It should mount correctly the second time LSI Firmware Service Processor and BIOS Issues 27 Installing OS Using Redirected Samsung SN 124 CD ROM Drive Might Not Work 6279896 If you try to install an operating system OS from a Samsung SN 124 CD ROM drive using the Java Remote Console the virtual CD ROM drive might not be recognized Workaround Install the OS using the image files redirected from another device Sun I
46. m with an SP version earlier than 6464 Note To determine the release of your server see the procedures in How to Determine The Release of Your Server on page 11 m If the release is earlier than 6169 you must return the Graphics Redirect and Service Processor board to the factory for reprogramming See BIOS Upgrades Fail When Upgrading SP Firmware Older Than Version 6169 6324746 on page 35 m If the release is 6169 then upgrade your SP to the current version 9306 by doing the following 1 Upgrade to release version 6464 the initial general release See Upgrading the ILOM SP Firmware From Version 6169 to 6464 Causes SP Configuration To Be Lost on page 35 for additional considerations 2 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 2 Power cycle the machine Unplug then reconnect its AC power cords 3 Upgrade to release version 6464 again 4 Upgrade to release version 9306 See Precautions For Updating the ILOM Release 1 0 Firmware to Release 1 1 on page 3 for additional considerations Precautions For Updating the ILOM Release 1 0 Firmware to Release 1 1 This section lists precautions that you should take when upgrading the Integrated Lights Out Manager ILOM 1 0 firmware Several issues have been found and corrected in the Sun Fire X4100 and Sun Fire X4200 servers flash upgrade process To avoid these issues and ensure a successful ILOM flash upgrade please
47. n Hours 6369893 on page 62 TABLE 2 New Issues in Release 1 1 or in the Release 1 1 Timeframe Affects Affects Sun Fire Sun Fire X4100 X4200 Issue Title and Page Number in Release Notes Server Server Log Event Timestamps Might Appear Different Between Host and Client Systems X X Because of Time Zone Adjustment 6369917 on page 43 14 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 TABLE 2 New Issues in Release 1 1 or in the Release 1 1 Timeframe Continued Affects Affects Sun Fire Sun Fire X4100 X4200 Issue Title and Page Number in Release Notes Server Server Server Goes Into BIOS Recovery Mode When Control Alt Delete Keys Are Pressed X X 6386222 on page 43 Hard Drive Resynchronization Completion Is Indicated By Optimal Status in LSI X X Firmware Version 1 08 6389986 on page 25 SP Does Not Handle SNMP Traps 6396525 on page 30 X X Changes in This Update 15 16 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 New Features and Additional Software This chapter provides a brief summary of new features and late breaking news for the Sun Fire X4100 and Sun Fire X4200 servers Additional Software in This Release The following software is included with every Sun Fire X4100 and Sun Fire X4200 server Solaris 10 preinstalled on the hard disk m Sun Java Enterprise System Java ES 2005Q1 90 day trial m Sun N1 System Manager dep
48. n com Sun Fire and Solaris are trademarks or registered trademarks of Sun Microsystems Inc in the U S and in other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc AMD Opteron is a trademark or registered trademark of Advanced Microdevices Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees viho implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2006 S
49. nsible for the availability of third party web sites mentioned in this document Sun does not endorse and is not responsible or liable for any content advertising products or other materials that are available on or through such sites or resources Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content goods or services that are available on or through such sites or resources xii Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions Use the web based form to provide feedback to Sun http www sun com secure products n solutions hardware docs feedback Please include the title and part number of your document with your feedback Sun Fire X4100 and Sun Fire X4200 Servers Product Notes part number 819 1162 15 Preface xiii xiv Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Changes in This Update This chapter provides a brief summary of changes between releases of the Sun Fire X4100 and Sun Fire X4200 servers The known issues that are fixed or introduced in each new release are also summarized in this chapter and are described in detail in later chapters of these release notes Where to Find ILOM Firmware and BIOS Update Instructions The BIOS and the Integrated
50. ntegrated Lights Out Manager ILOM Web GUI Displays Incorrect Thresholds 6316706 The ILOM web GUI might display incorrect threshold values for the temperature sensors for example ILOM might also display random values for non threshold sensors Workaround None at this time Cannot Log In to Service Processor With 16 Character Passwords With ILOM Web GUI or CLI 6286187 If your password contains exactly 16 characters you will not be able to log in to the service processor SP using either the ILOM web GUI or CLI Workaround Choose a password containing fewer than 16 characters 28 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Unimplemented Simple Network Management Protocol SNMP Traps 6300437 The following traps are currently not supported a SUN PLATFORM MIB sunPlatObjectCreation sunPlatObjectDeletion sunPlatCommunicationsAlarm sunPlatEnvironmentalAlarm sunPlatEquipmentAlarm sunPlatProcessingErrorAlarm sunPlatStateChange sunPlatAttributeChangelnteger sunPlatAttributeChangeString sunPlatAttributeChangeOID sunPlatQualityOfServiceAlarm sunPlatIndeterminateAlarm a ENTITY MIB entConfigChange a SNMPv2 MIB a coldStart a warmStart a authenticationFailure Other SNMP Issues The following SNMP issues are known limitations m The SNMP agent does not currently handle SETS for the Entity and Sun Platform MIBs This causes compliance tests involving SETs to fail Use other services to
51. or the installation will fail The modprobe rv command does not work with these drivers Workaround To check for existing QLA drivers enter the following command lsmod grep qla The output should look like this qla6322 129536 0 qla2xxx_conf 310536 1 qla2xxx 226960 1 qla6322 scsi_transport_fc 16384 1 qla2xxx scsi_mod 140800 8 usb_storage st sr_mod sg qla2xxx scsi_transport_ fc mptscsih sd_mod Unload the drivers as shown in the following example rmmod qla6322 rmmod qla2xxx Load the updated QLA drivers Translation Look Aside Buffer TLB Reload Causes Errors With Certain Linux Software 6296473 Note We recommend that Red Hat Enterprise Linux 3 0 RHEL 3 users install the most recent OS update on the server to alleviate this issue At the time of printing the most recent update is RHEL 4 U1 The BIOS Advanced menu CPU Configuration menu in the BIOS Setup utility contains an option named Speculative TLB Reload By default this setting is enabled which allows TLB reload Software Issues 53 54 With this default setting you might see errors similar to the following on systems running any 64 bit version of Red Hat Linux and also SUSE Linux with Service Pack 1 Northbridge status a60000010005001b GART error 11 Lost an northbridge error NB status unrecoverable NB error address 0000000037ff07 8 Error uncorrected Workaround To avoid these errors disable TLB r
52. ot 0 6307424 On systems running SLES9 if a host bus adapter HBA card is plugged in to Slot 0 you might not be able to boot the system This is because SLES9 enumerates IDE and SCSI devices in scan order and the BIOS scans PCI devices in ascending order The scanning priority is 1 NIC 2 Slot 0 3 SAS 4 Slot 2 5 Slot 3 6 Slot 4 7 Slot 1 If there is only one drive in the system it is enumerated as dev sda If an external device is later connected to an HBA card in Slot 0 the device will be enumerated as dev sda and the internal device will be enumerated as dev sdb However the SLES9 boot device points to dev sda which is an external device without the OS and the system cannot boot The problem does not occur if the HBA card is plugged in to Slots 1 4 since these slots are scanned later than the on board SLI controller This problem is not specific to the server or the HBA card Workaround Plug the supported HBA card in to Slots 1 4 and then reboot the system Also follow these general guidelines m Do not move SCSI drives around a Do not change bus connections for IDE drives m Have a rescue disk ready in case these guidelines are not followed as you might need to run grub or vi etc fstab afterwards Software Issues 59 Windows Server 2003 Operating System Issues Bootup Time Affected by Degraded RAID Volume 6297804 The bootup time for Windows Server 2003 could be significant 20 minutes or so
53. ou may have entered an incorrect memory address Repeat the tftp erase and cp b commands until the image is properly copied Note that you must erase the existing firmware image before attempting to copy a new image Reset the ILOM service processor Once you are certain that the service processor firmware image has been recovered you can restart the service processor with the reset command gt reset Recover the system BIOS This manual ILOM SP recovery process does not reflash the system BIOS Repeat the firmware upgrade process using the ILOM GUI or CLI firmware load procedures as described in the Integrated Lights Out Manager Administration Guide 819 1160 Be sure to reset your service processor and BIOS configuration settings as needed because they might be lost during this recovery Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Component Versions By Release The service processor SP and BIOS software and the LSI firmware versions might be updated in each new release How to Determine The Release of Your Server Determining the Firmware Version Using the CLI Through the Management Ethernet Port Connect an RJ 45 Ethernet cable to the NET MGT Ethernet port on the back panel Establish an SSH connection using the following command then enter the default password changeme when you are prompted ssh 1 root lt SP IP address gt changeme After you have successfully logged in the
54. procedures in Upgrading the ILOM SP Firmware From Version 6169 to 6464 Causes SP Configuration To Be Lost on page 35 for methods of determining the firmware version Workaround If you were a Beta or Early Access customer with a system that has SP firmware older than version 6169 you must return the graphics redirect and service processor GRASP board to the factory for reprogramming Contact your Sun Service representative for assistance Upgrading the ILOM SP Firmware From Version 6169 to 6464 Causes SP Configuration To Be Lost Early access systems might have shipped with ILOM SP firmware version 6169 The production release firmware version is 6464 When you upgrade the firmware from version 6169 to 6464 the SP configuration is lost and must be reconfigured This includes anything that has been set up on the SP such as m Changes to the default password changeme for the root userid m Any users that have been added a Any configuration of SNMP alerts LDAP NTP or network settings for example a static IP address You can determine the ILOM SP firmware build version on your server by using the ILOM command language interface CLI or the ILOM Web GUI You can access the CLI via the management Ethernet or the serial port on the back of the server For alternate methods of determining the firmware version see m Determining the Firmware Version Using the CLI Through the Management Ethernet Port on page 36 m
55. r and BIOS issues related to the Sun Fire X4100 and Sun Fire X4200 servers It includes these topics m LSI Firmware Issues on page 23 m Service Processor Issues on page 26 m BIOS Issues on page 38 Note If a problem statement does not specify a particular platform the problem applies to all platforms LSI Firmware Issues RAID Volume Disk Space Requirement for Metadata 6312581 To create a RAID volume the firmware and BIOS must write metadata at the end of the hard disk drive HDD Therefore allow at least 64 Mbytes of unpartitioned disk space for the metadata Workaround In future servers shipped the Solaris OS preinstall image will include more than 64 Mbytes of unpartitioned disk space for metadata At this time you must partition the disk space from within the Solaris operating system before you use the LSI Configuration Utility to create RAID volumes 23 24 RAID 1 Volume Cannot Be Created Partition Warnings Displayed 6310074 When using the LSI BIOS Configuration Utility you might see the following warning when trying to create a RAID volume by migrating existing data The selected disk contains partitions that may not be preserved when creating an array This data may be lost when the array is created If you would still like to use this disk in an array choose the Erase Disk option on the previous menu by pressing Delete D If you choose the Erase Disk option as suggest
56. s expected behavior in LSI firmware Version 1 08 or later LSI Firmware Service Processor and BIOS Issues 25 Service Processor Issues Service Processor Neither Logs Event Nor Provides Visual Alert After Hard Disk Is Removed 6306536 If a hard disk is removed from a system the service processor neither logs an event nor provides a visual alert This is expected behavior since the service processor does not receive events from the LSI SAS controller when a disk drive is hot plugged and visual alerts do not occur Service Processor and USB Interactions Interrupt the OS 6277725 There are several methods you can use to reset the service processor for example m Using the Reset SP tab in the ILOM web GUI m Using the reset SP command on the ILOM CLI m Using the IPMItool command IPMI_MC_RESET_COLD m Asa side effect of changing the remote mouse emulation mode Any of these methods could interrupt the system or cause it to hang because of the USB plug unplug events that are initiated between the service processor and the system Workaround To ensure that the service processor is reset and a USB event does not hang the system configure the OS with minimal or no USB support Do not reboot the system while the service processor is resetting itself or the system could hang Instead change the mouse mode to the desired state before booting Scheduling service processor resets to occur only when the system is off or in reset w
57. sS Ry SUN microsystems Sun Fire X4100 and Sun Fire X4200 Servers Product Notes For Release 1 0 and Release 1 1 Sun Microsystems Inc www sun com Part No 819 1162 15 April 2006 Revision A Submit comments about this document at http www sun com hwdocs feedback Copyright 2006 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology fiat is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the s produet may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Java AnswerBook2 docs su
58. se OS s Although Sun will support customers to help them install these base versions from the shipped media customers are expected to immediately upgrade to RHEL3 U6 RHEL4 U3 and SLES9 SP2 to get full Sun support for servers running those OS s a If you download these Linux OS s from the manufacturer s web site you will get the latest distribution with no upgrades necessary m If you purchased one of these Linux OS s from Sun do the following 1 Go to Sun s download site for these platforms and download the latest Sun Installation Assistant software The latest version 1 1 6 is designed to support installation of the base versions of the Linux OS s 2 Burn the new SIA software to CD 3 Use the new SIA CD you burned to install the version of the OS that you received from Sun Refer to the Sun Fire X4100 and Sun Fire X4200 servers Operating System Installation Guide for detailed instructions 4 Immediately download the latest update or patches from the Linux manufacturers s web site and install them Refer to the Sun Fire X4100 and Sun Fire X4200 servers Operating System Installation Guide for detailed instructions 52 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Unloading QLogic Drivers Might Be Necessary Before Installing Updated Drivers 6312342 6314923 When installing the updated QLogic drivers for the QLA210 or QLA2342 option cards you must manually unload the current drivers
59. sion 6169 6324746 on page 35 LSI Firmware Service Processor and BIOS Issues 37 BIOS Issues System Connected to External Storage Device Using PCI Card In Slot 0 Might Not Boot From Internal Disk 6268877 The system will not boot from the internal disk if any external storage devices are connected to a PCI card plugged in to Slot 0 only This occurs because the BIOS scans Slot 0 which connects to the hard disk drives HDDs before scanning the embedded 1064 SAS controller The BIOS scans PCI devices in ascending order from low PCI address to high PCI address The scanning priority is 1 NIC 2 Slot 0 3 SAS 4 Slot 2 5 Slot 3 6 Slot 4 7 Slot 1 Because of constraints in the option ROM there is a chance that any HDDs connected to the embedded SAS will not be in the boot list if a PCI card is installed in Slot 0 which connects to the external HDDs If you want to connect to external storage devices connect the PCI card to Slots 1 4 and not to Slot 0 Slot 0 is the only slot that cannot be used if you want to boot from an internal disk drive in the server Workaround Install the PCI card in Slots 1 4 instead of Slot 0 38 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 System Will Not Boot Up With Emulex LP10000 Card Enabled 6306640 If an Emulex LP10000 card is plugged in to any slot on the system and its BIOS is enabled the system will not boot up Workaround To boot
60. st reset the host For complete details see the Integrated Lights Out Manager Administration Guide 819 1160 The list below gives several methods for shutting down the host a Use the host operating system s command to shut down the server m From the ILOM web GUI navigate to the Remote Control tab then use the Remote Power Control action a From the ILOM CLI use the following command stop SYS a Using IPMItool use the following command ipmitool U root P lt password gt H lt sp_ipaddress gt chassis power off m You can also shutdown the host server by pressing and releasing the Power button 3 Use N1 System Manager or the ILOM CLI 1oad command to perform the flash upgrade Because of the increased memory usage during web based GUI operations use N1 System Manager or the ILOM CLI load command to upgrade the ILOM firmware See the N1 System Manager documentation or the Integrated Lights Out Manager Administration Guide 819 1160 for details of firmware flashing For example From the ILOM CLI use the following command load source tftp lt tftpserver gt lt firmware ima gt Online documentation for Sun N1 System Manager can be found at http docs sun com col1 1283 2 Note A firmware upgrade will cause the server and Integrated Lights Out Manager ILOM to be reset An upgrade takes about 20 minutes to complete ILOM will enter a special mode to load new firmware No other tasks can be performed in ILOM until
61. stem issues Linux 52 to 59 Solaris 10 47 to 48 Windows Server 2003 60 to 61 See also Red Hat Enterprise Linux SUSE Linux Enterprise Server P product updates xi R Red Hat Enterprise Linux 27 32 50 51 53 to 54 55 56 S SELinux 50 service processor issues 26 to 34 Simple Network Management Protocol SNMP issues 29 to 30 Solaris 10 3 05 HW1 operating system 17 to 18 Solaris 10 Operating System issues 47 to 48 Sun Installation Assistant issues 50 to 51 65 Sun Integrated Lights Out Manager ILOM command line interface issues 28 to 30 Sun Integrated Lights Out Manager ILOM web GUlissues 27 28 Sun Java Enterprise System Java ES software 18 Sun N1 System Manager software 18 Sun technical support link to xii SunSolve web site ix SunVTS issues 62 SUSE Linux Enterprise Server 27 53 to 54 57 59 T technical support link to xii tracking numbers ix Ww Windows Server 2003 operating system issues 60 to 61 66 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006
62. tem Manager software administrators can discover provision patch monitor and manage anywhere from one to hundreds of Sun systems The benefits of the N1 System Manager software include a centralized interactive easy to use browser and command line interface CLI allowing administrators to make quick and accurate changes to single systems or groups of systems Online documentation for Sun N1 System Manager can be found at http docs sun com col1 1283 2 For more information go to http www sun com software products system manager 18 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Diagnosing Server Problems With the Bootable Diagnostics CD ROM The server is shipped with the Sun Fire X4100 and Sun Fire X4200 Servers Bootable Diagnostics CD ROM 705 1439 This CD ROM is designed so that the server will boot using the Solaris Operating System on the CD ROM and start SunVTS software Diagnostic tests will run and write output to log files that the service technician can use to determine the problem with the server Requirements m You must install SunVTS 6 0 Patch Set 3 to get the full diagnostic capability of SunVTS 6 0 Download Patch Set 3 from this URL http www sun com servers entry x4100 downloads jsp a To use the Sun Fire X4100 and Sun Fire X4200 Servers Bootable Diagnostics CD you must have a keyboard mouse and monitor attached to the server on which you are performing diagnostics New
63. the firmware upgrade is complete and ILOM is reset 4 Sun Fire X4100 and Sun Fire X4200 Servers Product Notes April 2006 Recovering From a Failed Flash Update This section contains instructions for recovering from a failed Sun Fire X4100 or Sun Fire X4200 ILOM firmware upgrade r6464 rom ima to r9306 rom ima Several issues have been identified with the firmware upgrade which could result in a failed or incomplete firmware upgrade Use the following procedure to recover from a failed firmware upgrade Note that in a small percentage of cases such as when no output is displayed on the SP serial port the Graphics Redirect and Service Processor GRASP board must be replaced Prerequisites a A trivial file transfer protocol TFTP server is required to reload the I LOM firmware m The host system must also remain powered off for the duration of the recovery process Note This ILOM recovery process is only supported for recovering from a failed firmware flash of r6464 rom ima or r9306 rom ima versions Numbers printed below are in hexidecimal unless otherwise noted and apply only to these specific versions of ILOM firmware Recovery Steps Determine if the ILOM SP first level booter referred to in this procedure as U Boot is intact Follow documented procedures to connect to the SP serial port apply power to the system and observe the initial ILOM boot messages See the Sun Fire X4100 and Sun Fire X42
64. un Microsystems Inc 4150 Network Circle Santa Clara Californie 95054 Etats Unis Tous droits r serv s Sun Microsystems Inc a les droits de propri t intellectuels relatants la technologie qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s a http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Java AnswerBook2 docs sun com Sun Fire et Solaris sont des marques de fabrique ou des marques
65. up This issue is not specific to an operating system Workaround This issue is fixed in the BIOS that is part of Release 1 1 If you have a server without the Release 1 1 upgrade do the following after upgrading the BIOS using the BIOS Setup utility Use the arrow keys to choose Load Optimal Defaults on the Exit menu Press Enter to go to the next screen Press Enter when prompted to load the optimal defaults Choose Save Changes and Exit and then press Enter Press Enter when prompted to save the configuration changes and exit the utility Resetting System Might Create Invalid CMOS Checksum 6297018 Each time the system is booted BIOS recomputes CMOS data within the checksum area and checks the data against the stored value If the two values do not match an error message is generated to tell you that the CMOS memory contents might have been corrupted There is a time gap between when the system writes the CMOS data and when it writes the checksum This could cause an invalid CMOS checksum to be created if the system is reset during the gap Workaround Load the optimal defaults as described in Upgrading BIOS Without Changing and Saving Optimal Defaults Might Result in Increased Memory Latency 6306622 6299794 on page 41 LSI Firmware Service Processor and BIOS Issues 41 BIOS Boot Order Lost After Reset Testing 6302703 If you reset the system and interrupt BIOS power on self test POST early in the
66. up the system disable the Emulex LP10000 BIOS System Does Not Detect Supported HBA Card During Bootup Process 6272514 If a supported host bus adapter HBA card is plugged in to Slot 1 on a Sun Fire X4100 server or Slots 1 4 on a Sun Fire X4200 server the card is not detected by the BIOS during the bootup process After the BIOS scans the network interface cards and SAS the BIOS runs out of address space for the option ROM and cannot scan the card However the card is detected at the OS level and can still be used Workaround To boot the system from an external storage device connect the device to a supported HBA controller installed in Slot 0 Hard Disk Drive Order Changes in BIOS Settings After Installing HBA Card 6308569 After installing a supported host bus adapter HBA card you might not be able to boot the system to operating system level because of changes in the drive order Workaround Make sure the BIOS boot order is set correctly according to your system configuration after installing or removing any supported HBA card connected to an external storage device LSI Firmware Service Processor and BIOS Issues 39 6 BIOS Date and Time and Optimal Defaults Must Be Reset After Certain System Events 6379898 With the inital version 6464 of the firmware using BIOS 22 you must manually reset the date and time and load the optimal default settings in the BIOS Configuration Utility after some system events

Download Pdf Manuals

Related Search

Related Contents

Rapport d`activité 2013/2014 - Entreprendre pour apprendre  WesternBrightTM MCF  CFO160/460 user manual  Samsung iDCS 100 Telephone User Manual  (it) Cassaforma ad elementi per solai Dokadek 30 con testa a caduta  StarTech.com 6in LP4 to 6 Pin PCI Express Video Card Power Cable Adapter  Tech air Z0105V3  

Copyright © All rights reserved. Failed to retrieve file