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Thermal transfer Printer for heat shrinkable sleeve Operator`s Manual
Contents
1. SX Gap Sensor Eg amp Reflective Sensor T i i SY2 a K T S Printhead 2 lower sv 9 ke UO 3 2 K 2 ra Printhead 1 upper 1 IC Cut edge M Fig 18 Device dimensions UO Distance printhead 2 lower printhead 1 upper Dim Designation Dim in mm IC Distance printhead cut edge with cutter CU4 18 8 with perforation cutter PCU4 19 5 K Print width 105 6 SX Distance gap reflective sensor middle of media track 53 0 i e permissible distance of reflex or cut out marks from the middle of the material SY1 Distance gap reflective sensor printhead 1 upper 132 4 SY2 Distance gap reflective sensor printhead 2 lower 69 8 62 6 Table 9 Device dimensions 1273570000 00 02 11 Weidm ller 3 25 8 Media 8 3 Reflex Mark Dimensions A m 5 ry dad o ke gt V H i LL X m m Y Y i n Fig 19 Reflex mark dimensions Dim Designation Dim in mm H Print zone height 5 1000 A Print zone distance gt 2 V Feed length S L Width of reflex mark gt 5 M Height of reflex mark 3 10 x Distance mark middle of media track 53 0 Distance gap reflective sensor middle of media track Y Sensor recognized virtual print zone front edge Front edge of mark e Reflex marks must be on the back side of
2. BRO N gt oa Fig 11 Load transfer ribbon Fig 12 Transfer ribbon feed path 1 Clean printheads before loading the transfer ribbon gt 6 3 on page 20 2 Turn lever 6 counterclockwise to lift the upper printhead 3 Slide transfer ribbon roll 1 onto the ribbon supply hub 3 so that the color coating of the ribbon faces downward when being unwound 4 Position the ribbon roll 1 in such a way that both ends of the roll show identical scale values 5 Hold transfer ribbon roll 1 firmly and turn knob 8 on ribbon supply hub counterclockwise until the transfer ribbon roll is secured Notice To rewind the transfer ribbon use a core with a width between the width of the supply roll and 115 mm 6 Slide suitable transfer ribbon core 4 onto the transfer ribbon take up hub 5 Position and secure it in the same way like the supply roll 7 Guide transfer ribbon through the print unit as shown in Fig 12 8 Secure starting end of transfer ribbon to middle of the transfer ribbon core 4 with adhesive tape When using cores which are wider than the transfer ribbon use the scale 7 at the printhead retainer to adjust the path of the ribbon Ensure counterclockwise rotation direction of the transfer ribbon take up hub 9 Turn transfer ribbon take up hub 5 counterclockwise to smooth out the feed path of the transfer ribbon 10 Turn lev
3. 5 1273570000 00 02 11 Weidm ller 2 29 www weidmueller com Weidm ller Interface GmbH amp Co KG Postfach 3030 32720 Detmold Klingenbergstra e 16 32758 Detmold Phone 49 0 5231 14 0 Fax 49 0 5231 14 2083 E Mail info weidmuller com Order number Internet www weidmueller com 1273570000 00 02 11
4. as a result have been brought on to the general market comply with the relevant funda mental regulations of the EU Rules for Safety and Health In the event of any alteration which has not been approved by us being made to any device as designated below this statement shall thereby be made invalid Device Label Printer Type XD4M Applied EU Regulations and Norms Directive 2006 95 EC relating to electrical equipment designed for use within certain voltage limits e EN 60950 1 2006 e EN 61558 1 2005 Directive 2004 108 EC relating to electromagnetic compatibility e EN 55022 2006 e EN 55024 1998 A1 2001 A2 2003 e EN 61000 3 2 2006 e EN 61000 3 3 1995 A1 2001 A2 2005 Signed for and on behalf of the Manufacturer cab Produkttechnik S mmerda Gesellschaft fur Computer und Automationsbausteine mbH 99610 S mmerda S mmerda 15 03 10 Erwin Fascher Managing Director 28 Weidm ller 3 1273570000 00 02 11 10 Index B BaCkteed nitie in en 17 C Cleaning printhead print roller Cleaning information GOMNECHING art Contents of delivery Control panel ee Gorrectable emor ue t D Designing the print image 17 Devicedimensions 25 Deviceovelviem 6 E Environment 4 5 Errors COHECHON Biyeli einen 22 display H Head locking s
5. be continued by pressing the pause key Correctable error An error has occurred that can be rectified by the operator without interrupting the print job and the type of error The print job can be continued after the error has and the number of labels still to been rectified be printed Irrecoverable error An error has occurred that cannot be rectified without interrupting the print job and the type of error and the number of labels still to be printed Critical error e An error occurs during the system test gt lt and the type of error gt Switch the printer off and then on again at the power switch or P Press cancel key Call Service if the fault occurs persistently Power Save Mode BEZH If the printer is not used for a lengthy period it THAN automatically switches to power save mode e the key lighting is switched To exit power save mode Press any key on the a navigator pad Table 2 Printer states 10 Weidm ller 3 1273570000 00 02 11 3 Control Panel 3 4 Key Functions The key functions depend on the current printer state Active functions Labels and symbols on the navigator pad keys light up Active functions light up white in print mode e g menu or feed Active functions light up orange in the offline menu arrows key 8 Key Display State Function menu_ lights Ready Ready To the offline menu feed lights Ready Ready Feeds a blank label pause lights Printing label Printing la
6. includes complying with the operating manual including the manufacturer s maintenance recommendations and specifications Safety Instructions e The device is configured for voltages of 100 to 240 V AC It only has to be plugged into a grounded socket e Only connect the device to other devices which have a protective low voltage e Switch off all affected devices computer printer accessories before connecting or disconnecting e The device may only be used in a dry environment do not expose it to moisture Sprays of water mists etc e Do not use the device in an explosive atmosphere e Do not use the device close to high voltage power lines e If the device is operated with the cover open ensure that people s clothing hair jewelry etc do not come into contact with the exposed rotating parts e The device or parts of it especially the printheads can become hot while printing Do not touch during operation and allow to cool down before changing material and before disassembly Weidm ller 3 1273570000 00 02 11 1 Introduction Risk of crushing when closing the cover Touch the cover at the outside only Do not reach into the swivel range of the cover Perform only those actions described in this operating manual Work going beyond this may only be performed by trained personnel or service technicians Unauthorized interference with electronic modules or their software can cause malfunctions Other unauthorized work on o
7. 00 00 02 11 3 2 Control Panel Structure of the Control Panel The user can control the operation of the printer with the control panel for example e Issuing interrupting continuing and canceling print jobs e Setting printing parameters e g heat level of the printhead print speed interface configuration language and time of day gt Configuration Manual e Start the test functions gt Configuration Manual e Control stand alone operation with a memory module Configuration Manual e Update the firmware Configuration Manual Many functions and settings can also be controlled by software applications or by direct programming with a computer using the printer s own commands gt Programming Manual for details Settings made on the control panel make the basic settings of the transfer printer Notice It is advantageous whenever possible to make adaptations to various print jobs in the software The control panel consists of a graphic display 1 and the navigator pad 2 with five integrated keys The graphic display indicates the current status of the printer and the print job indicates faults and shows the printer settings in the menu Fig 5 Control Panel Symbol Displays The symbols shown in the following table may appear in the status line of the display depending on the printer configu ration They enable the current printer status to be seen quickly For the configuration of the sta
8. CR ERI desdi 17 Printhead PEIOUGCUOEL2 2 an a Eee da dn al vete areae rab ate dnd extet aka lem 17 Synchr nizationin Cul MOMS Hp 17 Designing THE Print Image en euet erre rte Here eR veins masama rU Ye gU ERR mana papa d Le as 1f Identical Images oni Both SIMSS css dai uu sekeri oreet a cash ete a a a en ae 17 SUPPKESSING PA KI OA RICE 17 Avoiding Loss of Materialeen inienn a a nh dashes Wa atone ikea N E 18 Avoiding LOSS Of Data ssis e ne enger a AR 19 A MA E E EET 20 CISANING IMORMATION e P E 20 Cleaning thiePrint Rollers setts ee ee re ue alan ec bsc ce be deb aude a isi eks 20 Glann the PRINTING ACS Ems 20 Fault COMO CUOR essin arasa anana sessdaccercxcenctentceesdeneacees E E 21 TY OOS OMENO EN P E ea 21 Problem Solutions EHE 21 Error Mess ges and Fault Cormection s isses ae 22 LII 24 Media Dimensions M K E 24 D6VICE BIgs aco 25 PROTON Wet DIMENSIONS zes E00 20H e e een e e e Teen e i irte HET 26 Cut out Mark DitrienslOns cunas rakama etre hd nee Pb erba ine alada eda SR E ah ERR ERR asla di a a Bilden 27 PICO 28 j GR A A AM A 29 1273570000 00 02 11 Weidm ller 3 1 1 1 A A Zeit 1 2 1 3 Introduction Instructions Important information and instructions in this documentation a
9. Operator s Manual Weidm ller Thermal transfer Printer for heat shrinkable sleeve THM TwinMark Operator s Manual for THM TwinMark derived from XDM4 of cab Produkttechnik GmbH amp Co KG Edition 1 2101 Art Nr 11404900000 Copyright This documentation as well as translation hereof are property of Cab Produkttechnik GmbH amp Co KG The replication conversion duplication or divulgement of the whole manual or parts of it for other intentions than its original intended purpose demand the previous written authorization by Weidm ller Trademark Centronics is a registered trademark of the Data Computer Corporation Microsoft is a registered trademark of the Microsoft Corporation Windows 20008 20038 XP are registered trademarks of the Microsoft Corporation TrueType is a registered trademark of Apple Computer Inc Editor Regarding questions or comments please contact Weidm ller Interface GmbH amp Co KG Topicality Due to the constant further development of our products discrepancies between documentation and product can occur Terms and conditions Deliveries and performances are effected under the General conditions of sale of Weidm ller 2 Weidm ller 2 1273570000 00 02 11 Table of Contents b mk ek eek ek ROMO Introduction 2 222 22 22 52 4 IMSIKUIGEIONS REI ERI ET 4 lee 21011 I M PEE 4 Safety InstF ctiOfiSu au
10. bel Interrupt print job printer goes into Pause state Pause Pause Continue the print job printer goes into Printing label state flashes Correctable error Continue the print job after rectifying the error printer goes into Printing label state Notice The labels which are printed by the lower printer but not yet printed by the upper printhead when the error occurs cannot be repeated by the printer So the amount of the printed label will be reduced within the print job cancel lights Printing label Printing label Short press gt Oo cancels the current print job Pause Pause Longer press gt cancels the current print job Correctable amor and deletes all print jobs flashes Irrecoverable error m lights Error Call Help Concise information for rectifying the fault will be displayed Table 3 Key functions in the print mode Key Menu Parameter setting Parameter choice Numeric value T Return from a submenu Increase of the number at the cursor position l Jump into a submenu Decrease of the number at the cursor position Menu option to the left Sheets to the left Cursor shift to the left gt Menu option to the right Sheets to the right Cursor shift to the right e Start of a selected menu option Confirmation of the selected value Pressing 2 s Leaving the offline menu Pressing 2 s Abort without changing the value Table 4 Key functions in the offlin
11. ble error The labels which are printed by the lower printer but not yet printed by the upper printhead when the error occurs cannot be repeated by the printer So the amount of the printed label will be reduced within the print job gt If necessary print more labels in a new job If the print job contains counters after pressing the pause key the print job would be resumed with erroneous counter values gt Quit the print job with the cancel key gt Start a new print job with adapted counter values 7 2 Problem Solution Problem Cause Remedy Transfer ribbon creases Transfer ribbon deflection not adjusted Adjust the transfer ribbon deflection 4 3 on page 16 Transfer ribbon too wide Use a transfer ribbon slightly wider than the width of label Print image has smears or voids Printhead is dirty Clean the printhead 6 3 on page 20 Temperature too high Decrease temperature via software Unsuitable combination of labels and transfer ribbon Use different type of ribbon Printer does not stop after transfer ribbon runs out Printer prints a sequence of characters instead of the label format Thermal printing is chosen in the software Change to thermal transfer printing Printer is in ASCII dump mode Cancel the ASCII dump mode Printer transports label media but transfer ribbon does not move Transfer ribbon incorrectly inserted Check and if neces
12. ce USB error Too much current The USB device consumes too much current Do not use the USB device USB error Unknown device Failure to detect USB device Do not use the USB device Voltage error Hardware error Switch the printer off and then on If error recurs call service It is shown which voltage has failed Please note Write error Hardware error Repeat the write process reformat card Write protected PC card write protection is activated Deactivate the write protection Wrong revision Error when updating the firmware Firmware not compatible with the hardware version Load the compatible firmware Table 7 Error Messages and Fault Correction 1273570000 00 02 11 Weidm ller 2 23 Media Media Dimensions Labe S H V Feed direction Endless material Q Fig 17 Media dimensions Dim Designation Dim inmm C Media width 3 110 O Media thickness 0 055 1 2 Height of material passage 4 5 H Print zone height 5 1000 V Feed length gt 5 HC Cut length with cutter CU4 gt 5 with perforation cutter PCU4 gt 5 HP Perforation length gt 5 e Note the bending stiffness Material must be flexible to follow the radius of the print roller Table 8 Media dimensions 24 Weidm ller 3 1273570000 00 02 11 8 Media 8 2 Device Dimensions
13. e completed before the printing by the lower printhead for the first section has been finished Otherwise the first section will be fed to the upper printhead to complete the print without printing the next section at the lower side The print of the second section begins only after completion of the first section Therefore it is necessary to minimize the data to be transferred i e to avoid transferring complete label descriptions and to transfer the changing data only Inthe printer driver menu General gt Print Settings gt Advanced Setup gt Options the setting Force optimized printing is permanently activated Attention Loss of material The RS232 interface is unsuitable for fast transmission of changing data gt Use USB or Ethernet interface for print operation 18 Weidm ller 3 1273570000 00 02 1 1 5 5 5 Printing Operation Avoiding Loss of Data Attention Loss of data When correctable errors occur labels sections which are already printed by the lower printhead but not are completed by the upper printhead cannot be repeated after error correction The data of those sections are lost for the printer gt Avoid predictable error situations gt To avoid the errors Out of paper or Out of ribbon switch the printer to the Pause state before the material runs out Continue the print process by pressing the pause key after re loading material That way the data are saved Pause on Media Low Th
14. e error Out of ribbon can be avoided automatically with the integrated ribbon low warning gt Setparameter Setup gt Print param gt Pause on media lowto On P Set the rest diameter of the ribbon supply roll with the parameter Setup gt Print param gt Warn level ribbon to e g 35 mm If the diameter of the ribbon roll falls below the set value the automatically switches to the Pause state 1273570000 00 02 11 Weidmiiller 3 19 6 2 6 3 Cleaning Cleaning Information Danger Risk of death via electric shock gt Disconnect the printer from the power supply before performing any maintenance work The transfer printer requires very little maintenance It is important to clean the thermal printheads regularly This guarantees a consistently good printed image and plays a major part in preventing premature wear of the printhead Otherwise the maintenance is limited to monthly cleaning of the device Attention The printer can be damaged by aggressive cleansers Do not use abrasive cleaners or solvents for cleaning the external surfaces or modules gt Remove dust and paper fluff from the print area with a soft brush or vacuum cleaner P The cover of the printer can be cleaned with a standard cleanser Cleaning the Print Rollers Accumulations of dirt on the print rollers may impair the media transport and the print quality gt Lift the printheads gt Remove media and transfer ribbon from the printer g
15. e menu 1273570000 00 02 11 Weidm ller 3 11 4 1 1 Loading Material Notice For adjustments and simple installation work use the accompanying Allen key located in the upper section of the print unit No other tools are required for the work described here Loading Media from Roll Positioning the Media Roll on the Roll Retainer Fig 6 Loading media from roll Fig 7 Oo Margin stop 4 unfixed left and fixed right Qu PRN Open cover Turn ring 6 counterclockwise so that the arrow 5 points to the symbol Remove the margin stop 4 from the roll retainer 3 Load label roll 2 on the roll retainer 8 EN and thus release the margin stop 4 Re mount the margin stop 4 onto the roll retainer 3 Push the margin stop 4 until both margin stops 1 4 touch the label roll 2 and a clear resistance is encountered Turn ring 6 clockwise so that the arrow 6 points to the symbol 8 and thus fix the margin stop 4 on the roll retainer 12 Weidm ller 3 1273570000 00 02 11 4 Loading Material 4 1 2 Inserting a Media Strip into the Print Mechanics Fig 8 Material feed path Unroll a longer material strip of approx 50 cm Guide the media strip to the print mechanics as shown in figure 8 Turn lever 1 cou
16. er 6 clockwise to lock the printhead 11 Open the flap 9 and load transfer ribbon to the lower print unit 8 in a similar way All previous statements of direction apply contrariwise excepting the turning of the knobs 1273570000 00 02 11 Weidm ller 3 15 Loading Material Setting the Feed Path of the Transfer Ribbon Transfer ribbon wrinkling can lead to print image errors Transfer ribbon deflection can be adjusted so as to prevent wrinkles Notice The adjustment is best carried out during printing Fig 13 Setting the upper ribbon feed path Fig 14 Setting the lower ribbon feed path 1 Read current setting on the scale 1 and record if necessary 2 Turn screw 2 with Allen key and observe the behavior of the ribbon In the direction the inner edge of the ribbon is tightened and the outer edge is tightened in the direction 4 4 Setting the Head Locking Systems Fig 15 Setting the upper head locking system Fig 16 Setting the lower head locking system The printheads are pushed on via two plungers 1 In the basic setting the plungers are set in the middle of the printhead retainer This setting can be used for the most applications If the print density decreases in the outer areas when using very large media the plungers can be displaced 1 Turn lever 8 clockwise and the lever 4 counterclockwise to lock the printheads 2 Loosen threaded pins 2 at the plungers 1 with Allen ke
17. er 3 17 5 5 4 Printing Operation Avoiding Loss of Material Attention Loss of material The print images for the upper and the lower side of one label section are printed at two different places in the media feed Therefore every interruption of the continuos print process has the following consequences e Material already printed at the lower side will be fed to the upper printhead to complete the print of the label section but the following media will not be printed at the lower side A media backfeed to the lower printhead is not allowed due to the reliability of the media transport Following blank sections in the media strip are generated which cannot be used e For structured media where the print image has to be synchronized to the media transport the loss of material can reach a length of more than 300 mm To minimize the loss of material it is necessary to avoid interruptions of the continuos print process gt Interrupt the print process with the pause key only if it is absolute necessary gt Avoid print jobs with a small amount of labels sections especially single prints gt Avoid predictable error situations gt 5 7 on page 19 If errors occur the loss of material is particular high Besides the blank section also material must be rejected which is partly printed Optimization of the Data Transfer If sequent labels sections contain differing information the internal preparation of the second sections must b
18. k administrator Out of paper Out of label roll Load labels Error in the paper feed Check media feed Out of ribbon Out of transfer ribbon Insert new transfer ribbon Transfer ribbon melted during printing Cancel current print job Change the heat level via software Clean the printhead D 6 3 on page 20 Load transfer ribbon Restart print job The printer is loaded with thermal labels but the software is set to transfer printing Cancel current print job Set software to direct thermal printing Restart print job Protocol error Printer has received an unknown or invalid command from the computer Press the pause key to skip the command or press the cancel key to cancel the print job Read error Read error when reading from the memory card Check data of the card Backup data reformat card Remove ribbon Transfer ribbon is loaded although the printer is set to direct thermal printing for direct thermal printing remove ribbon for thermal transfer printing set the printer in the configuration or in the software to transfer printing Structural err Error in the file list of the memory card data access is uncertain Format memory card Unknown card USB error Device stalled Card not formatted Type of card not supported A USB device has been detected but it is not working Format card use different type of card Do not use the USB devi
19. nter is configured for DHCP but there Switch off DHCP in the configuration and is no DHCP server or the DHCP server is not assign a fixed IP address currently available Please contact your network administrator No label found The label format as set in the software does Cancel current print job not correspond with the real label format Change the label format set in the software Restart print job Printer is loaded with continuous paper but Cancel current print job the software is set on labels Change the label format set in the software Restart the print job No label size The format size is not defined in the Check programming programming No Link No network link Check network cable and connector Please contact your network administrator No record found Refers to the optional memory card Check programming and card contents database access error 22 Weidmiiller 3 1273570000 00 02 11 Fault Correction Error message No SMTP server Cause The printer is configured for SMTP but there is no SMTP server or the SMTP server is not currently available Remedy Switch off SMTP in the configuration Caution Then a warning cannot be sent by e mail EAlert Please contact your network administrator No Timeserver Timeserver is selected in the configuration but there is no Timeserver or the Timeserver is not currently available Switch off Timeserver in the configuration Please contact your networ
20. nter ribbons of the type Ribbon R 83 300 1962370000 Notice Please keep the original packaging in case the printer must be returned Attention The device and printing materials will be damaged by moisture and wetness gt Set up transfer printers only in dry locations protected from splash water Connecting the Device The standard available interfaces and connectors are shown in figure 4 Connecting to the Power Supply The printer is equipped with a wide area power unit The device can be operated with a supply voltage of 230 V 50 Hz or 115 V 60 Hz without adjustment 1 Check that the device is switched off 2 Plug the power cable into the power connection socket 30 3 Plug the power cable into a grounded socket Connecting to a Computer or Computer Network Attention Loss of material The RS232 interface is unsuitable for fast transmission of changing data gt 5 6 on page 18 gt Use USB or Ethernet interface for print operation Attention Inadequate or no grounding can cause malfunctions during operations Ensure that all computers and cables connected to the transfer printer are grounded Switching on the Device When all connections have been made Switch the printer on at the power switch 29 The printer performs a system test and then shows the system status ready in the display If an error occurs during the system test the symbol kA and type of error are displayed Weidm ller 3 12735700
21. nterclockwise and lever 6 clockwise to lift both printheads Move guides 4 5 apart with the knob 8 until the media can pass between them Guide media strip through the print mechanics as shown in figure 9 to the upper print roller 2 and place the strip between the guides 4 5 Move guides against the edges of the material by turning the knob 8 Fix the media by closing the upper printhead Turn the media roll against the feed direction to tighten the media Close the lower printhead Noe o woo Fig 9 Inserting a media strip into the print mechanics 1273570000 00 02 11 Weidm ller 3 13 4 Loading Material 4 1 3 Setting the Material Sensor Fig 10 Setting the material sensor The material sensor 2 can be shifted perpendicular to the direction of media flow for adaptation to the media The sensor unit is marked with indentation 4 on the label sensor retainer gt Slightly loosen the screw 3 with Allen key 1 gt Position sensor by moving it in such a way that the sensor can detect a reflex or cut out mark P Tighten the screw 3 Rectangular cut out 1 Notice Please insert Sensor hole cut for TwinMark heat shrinkable sleeve 14 Weidm ller 3 1273570000 00 02 11 Loading Material Loading Transfer Ribbon Notice 0 With direct thermal printing do not load a transfer ribbon if one has already been loaded remove it
22. ome position Switch off the printer Remove material and stays in an undefined position Switch on the printer Restart print job Change material No cutter function Switch the printer off and then on If error recurs call service Cutter jammed The cutter is unable to cut the labels but is Press the cancel key able to return into its home position Change material Device not conn Programming addresses a non existent Either connect this device or correct the device programming File not found Requested file is not on the card Check the contents of the card Font not found Error with the selected download font Cancel current print job change font FPGA malfunction Hardware error Switch the printer off and then on If error recurs call service Head error Hardware error Switch the printer off and then on If error recurs replace printhead Head open Printhead not locked Lock printhead Head too hot Printhead is overheated After pausing the print job will be continued automatically If the fault recurs repeatedly reduce the heat level or the print speed via software Invalid setup Error in the configuration memory Re configure printer If error recurs call service emory overflow Current print job contains too much infor Cancel current print job mation e g selected font large graphics Reduce amount of data to be printed Name exists Duplicate usage of field name in the direct Correct programming programming No DHCP server The pri
23. r modifications to the device can also endanger operational safety Always have service work done in a qualified workshop where the personnel have the technical knowledge and tools required to do the necessary work There are various warning stickers on the device They draw your attention to dangers Warning stickers must therefore not be removed as then you and other people cannot be aware of dangers and may be injured The maximum sound pressure level LpA is less than 70 dB A Danger Danger to life and limb from power supply gt Do not open the device casing 1 4 Environment Obsolete devices contain valuable recyclable materials that should be sent for recycling Send to suitable collection points separately from residual waste The modular construction of the printer enables it to be easily disassembled into its component parts P Send the parts for recycling gt The electronic circuit board of the device is equipped with a lithium battery 2X P Take old batteries to collection boxes in shops or public waste disposal centers 1273570000 00 02 11 Weidm ller 3 5 2 Installation 2 1 Device Overview 1 Display 2 Navigator pad 3 Peripheral port covered 4 Flap 5 Cover 6 Inner margin stop 7 Outer margin stop 8 Roll retainer 9 Upper ribbon supply hub 10 Upper ribbon take up hub 11 Print mechanics 12 Lower ribbon supply hub 13 Lower ribbon take
24. re designated as follows Danger Draws your attention to an exceptionally grave impending danger to your health or life Warning Indicates a hazardous situation that could lead to injuries or material damage Attention Draws attention to possible dangers material damage or loss of quality Notice Gives you tips They make a working sequence easier or draw attention to important working processes Environment Gives you tips on protecting the environment Handling instruction Reference to section position illustration number or document Option accessories peripheral equipment special fittings Information in the display Intended Use e The device is manufactured in accordance with the current technological status and the recognized safety rules However danger to the life and limb of the user or third parties and or damage to the device and other tangible assets can arise during use e The device may only be used for its intended purpose and if it is in perfect working order and it must be used with regard to safety and dangers as stated in the operating manual e The device printer is intended exclusively for printing suitable materials that have been approved by the manufacturer Any other use or use going beyond this shall be regarded as improper use The manufacturer supplier shall not be liable for damage resulting from unauthorized use the user shall bear the risk alone e Usage for the intended purpose also
25. sary correct the transfer ribbon web and the orientation of the label side Unsuitable combination of labels and transfer ribbon Use different type of ribbon Vertical white lines in the print image Printhead is dirty Clean the printhead gt 6 3 on page 20 Printhead is defective failure of heat elements Change the printhead gt Service Manual Print image is irregular one side is lighter Printhead is dirty Clean the printhead gt 6 3 on page 20 Table 6 Problem solution 1273570000 00 02 11 Weidm ller 2 21 7 Fault Correction 7 3 Error Messages and Fault Correction Error message Cause Remedy ADC malfunction Hardware error Switch the printer off and then on If error recurs call service Barcode error Invalid barcode content e g alphanumeric Correct the barcode content characters in a numerical barcode Barcode too big The barcode is too big for the allocated area Reduce the size of the barcode or move it of the label Battery low Battery of the PC card is flat Replace battery in the PC card Buffer overflow The input buffer memory is full and the Use data transmission via protocol preferably computer is still transmitting data RTS CTS Card full No more data can be stored on the memory Replace card card Cutter blocked Cutter cannot return into its h
26. si eruere odis den pudet ea ld lke ya 4 xen M EAE 5 I cltupnMe e Ber BERBEENBEPHFEBEFFOREPELUERPRELTEFEEFERRTEEFETEEFPEUBEFERUFTEDELEEFEEEEREREETEFELFEEU PERLE PUELEEFFEEBEERSEFEESENTESEN 6 Bre Es eh rg 6 Unpacking and Setting up the Printer na cae e a a eee NP RE Eds alaka 8 CONMECHING TNE DEVICE T 8 ConnectingtothePowerSuppk 11 een 8 Connecting toaComputerorComputerNetwwok M 8 SWICHING ON e HE rm 8 Control Pane KR MR A advance ME MM A 9 otrdcture or the Control Panel reres hakl lar bi gelsen yalakal k dada ayakli lis palal anan lll 9 Symbol DISBIAVS u e e e EE 9 Puer Ola OS sarma ame ee er drm ase la a DM MM CD kema aa EL M ira tere 10 KOV FUNCIONS ts ETT 11 Loading Material cx cic ETT 12 LOAGING MEAa TONY P lten uetegag cemelaeeatun a NN 12 Positioning the Media Roll on the Roll Retainer nn ann anna 12 Inserting a Media Strip into the Print Mechanics eene N aen 13 Setting the Material SENSOR sesini a ina Ha Hinr tb e prete teret marte eel rante rixae aqu bee 14 Loading Transfer mole nec Em 15 setting th Feed Path of the Iranster RIDDOM icone na Meare Ere au debat eec ode e Ru 16 Setting the Head LOCKING SYSIEMS ssh E 16 Printing Operatlon eiecit ice taie te cc ecu dee ite cesa Indie a E CE Ue sca sal d n Dae EDS pme saya S
27. t Remove deposits with roller cleaner and a soft cloth gt Ifthe roller appears damaged replace it gt Service Manual Cleaning the Printheads Cleaning intervals direct thermal printing every media roll change thermal transfer printing every ribbon roll change Substances may accumulate on the printheads during printing and adversely affect printing e g differences in contrast or vertical stripes Attention Printheads can be damaged Do not use sharp or hard objects to clean the printheads Do not touch protective glass layer of the printheads Attention Risk of injury from the hot printhead lines Ensure that the printheads have cooled down before starting cleaning gt Lift the printheads gt Remove media and transfer ribbon from the printer gt Clean printhead surfaces with special cleaning pen or a cotton swab dipped in pure alcohol gt Allow printheads to dry for 2 3 minutes before commissioning the printer 20 Weidmiiller 3 1273570000 00 02 11 Fault Correction Types of Errors The diagnostic system indicates on the screen if an error has occurred The printer is set into one of the three possible error states according to the type of error State Display Key Remark Correctable error pause flashes cancel lights Irrecoverable error cancel flashes Critical fault 18 gt 3 4 on page 11 Error states Table 5 Attention State Correcta
28. the material liner e Material sensor for reflex marks on the top side on request e Specification is valid for black marks e Recognition of colored marks may fail Preliminary tests are needed Table 10 Reflex mark dimensions 26 Weidm ller 3 1273570000 00 02 11 8 Media 8 4 Cut out Mark Dimensions i A C 2 HV 6 o v C 5 X LL X 1 i Y il Y P J P I i I N N Fig 20 Cut out mark dimensions Dim Designation Dim in mm H Print zone height 5 1000 A Print zone distance gt 2 V Feed length gt 7 N Width of cut out gt 5 P Height of cut out 2 7 10 x Distance cut out middle of media track 53 0 Distance gap reflective sensor middle of media track Y Sensor recognized virtual print zone front edge with gap sensor recognition Rear edge cut out Table 11 Cut out mark dimensions Marginal cut out Long hole cut out Rectangular cut out Circular cut out EB L1 O C D LI O Not recommended Fig 21 Samples for cut out marks 1273570000 00 02 11 Weidm ller 3 27 Licences CCI Gesellschaft f r Computer und Automations Bausteine mbH amp Co KG Wilhelm Schickard Str 14 D 76131 Karlsruhe Germany EU Declaration of Conformity We declare herewith that as a result of the manner in which the device designated below was designed the type of construction and the devices which
29. tus line gt the Configu ration Manual Symbol Description Symbol Description Symbol Description Clock Te Ethernet link status User memory in the clock Fox circuit 1 100 Date sheet Temperature of the MEM Used memory 1 printhead WEB Date time digital ie PPP funds IHF Input buffer Saal 1353 a o Ribbon supply abc Debug window for abc Access to memory card 3 Debug programs T Wi Fi signal strength Control of the lower Printer is receiving data display line is handed E over to an abc program Table 1 Symbol displays 1273570000 00 02 11 Weidm ller 3 3 Control Panel 3 3 Printer States State Display Description Ready Ready The printer is in the ready state and can receive data and configured symbol displays such as time 3 and date Printing label Printing label The printer is currently processing an active print job and the number of the printed Data can be transmitted for a new print job label in the print job The new print job will start when the previous one has finished Pause Pause The printing process has been interrupted by the tor and the symbol 45 opara 2 The print process may be continued by pressing the pause key The printing process has been interrupted automati cally by passing a pre defined rest diameter of the ribbon supply roll After loading a new ribbon roll the print process may
30. up hub Fig 1 Overview 14 Upper ribbon deflection 15 Printhead retainer with upper printhead 16 Upper print roller 17 Upper guides 18 Guide roller 19 Guide roller 20 Allen key 21 Material sensor 22 Upper printhead locking lever 23 Knob for guide adjustment Fig 2 Print mechanics upper print unit 6 Weidm ller 3 1273570000 00 02 11 2 Installation Fig 3 Fig 4 Print mechanics lower print unit Connections 21 Material sensor 23 Knob for guide adjustment 24 Lower guides 25 Lower print roller 26 Printhead retainer with lower printhead 27 Lower ribbon deflection 28 Lower printhead locking lever 29 Power switch 30 Power connection jack 31 Slot for PC Card Type Il 32 Slot for CompactFlash memory card 33 Ethernet 10 100 Base T 34 2 USB master ports for keyboard scanner or service key 35 USB high speed slave port 36 Serial RS 232 C port 1273570000 00 02 11 Weidm ller 2 2 3 2 3 1 2 3 2 2 4 Installation Unpacking and Setting up the Printer gt Lift the printer out of the box via the straps P Check printer for damage which may have occurred during transport gt Set up printer on a level surface gt Remove foam transportation safeguards near the printhead Check delivery for completeness Contents of delivery e Printer e Power cable e USB cable e Printer and Driver DC incl software and documentation e 2 pri
31. y 3 Displace plungers symmetrically as necessary maximal to the scale value 70 4 Tighten the threaded pins 2 16 Weidmiiller 3 1273570000 00 02 1 1 5 Printing Operation 5 1 Printhead Protection Attention Li Printhead damage caused by improper handling gt Do not touch the heating elements of the printheads with the fingers or sharp objects Ensure that the material is clean gt Ensure that the material surfaces are smooth Rough material act like emery paper and reduce the service life of the printhead Print with the lowest possible printhead temperature The printer is ready for operation when all connections have been made and labels and if applicable the transfer ribbon have been loaded 5 2 Identical Images on Both Sides gt Define the single material width as label width gt Place the information gt Activate in the printer driver menu General gt Print Settings gt Advanced Setup gt Options the setting top side same as bottom or D Inthe printer software M Print PRO on the provided CD the contents of both pressure sides can be synchronized 5 3 Suppressing Backfeed Notice 0 Feeding back the material to the lower printhead in the cut mode or between print jobs is not allowed To avoid the backfeed P Inthe printer driver menu General gt Print Settings gt Advanced Setup gt Options the setting ignore label position is permanently activated 1273570000 00 02 11 Weidm ll
32. ystem setting 16 Help eallitig soie e petes 11 HOld dA0WNi reset 6 Identical images esime en Important information Intendeduse recoverableerror K Key Key functions an offline menu Brint MOJO ceos sen L Lithium DAS ten teases 5 Loading media ierit 12 Loading media from roll 12 Loading transfer ribbon 15 Loss Of data nee 19 oSs ofitmateti l reatu Mk 18 M Material sensor SUING rare eN nga 13 N Navigator Badia 9 Oo Offlinemenu 11 P aU 10 Pause on media low 19 Powersavemode 10 Power Supply ear en 4 Printer SLalOS lassa man in 10 Printhead G SAN MD sis sert rires 20 damage Er 17 Printing label sus 10 Print roller cleaning 20 Problem solutlon 21 R FROGGY oi NM KE ee 10 Reflexmarks 26 Ribbon deflection setting 16 RS232 interface enrere 18 S Safetyinstruct ons 4 Service work SWNG UD asc ote e e Supply voltage 8 SWITCHING ODE ee 8 Symboldisplays 9 U Unpacking an s een 8 V ier 4 Ww Warning stickers
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