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HP Pavilion 15 Notebook PC HP Pavilion TouchSmart 15 Notebook

1. Painted island style white finish for use in Greece 720597 041 Painted island style white finish for use in France 720597 051 Painted island style white finish for use in Italy 720597 061 Painted island style white finish for use in Spain 720597 071 Painted island style white finish for use in Portugal 720597 131 Painted island style white finish for use in Turkey 720597 141 Painted island style white finish for use in Greece 720597 151 Painted island style white finish for use in Latin America 720597 151 Painted island style white finish for use in Saudi Arabia 720597 171 Painted island style white finish for use in Hungary 720597 211 Painted island style white finish for use in Russia 720597 251 Painted island style white finish for use in Bulgaria 720597 261 Painted island style white finish for use in Romania 720597 271 Painted island style white finish for use in Thailand 720597 281 Painted island style white finish for use in Japan 720597 291 Painted island style white finish for use in Belgium 720597 A41 Painted island style white finish for use in Taiwan 720597 AB1 Painted island style white finish for use in South Korea 720597 AD1 Painted island style white finish for International use 720597 B31 Painted island style white finish for use in Slovenia 720597 BA1 Painted island style white finish for use in Israel 720597 BB1 Painted island style white finish for use in Switzerland 720597 BG
2. 40 sisbae 42 MGIMONY RUE MP 42 lub luntmemc 44 Optical CIV Cc 45 6 Removal and replacement procedures for Authorized Service Provider parts csccssccssccesccssccssccesccssccsssces 48 Component replacement procedures scsscssscssecssecssecseecssesssecsecssesssesssessseseeeseeeseseceaeesaeesaesaeesessaeeaseeseesaes 48 BI IEVA l 49 WD RI ww 51 TOP COVGM m M 55 Hard CIV G csc2chccececcecczcnaccacszcses sanaceuastasucescecces eases caceveceucc ceveccecszasasuasscesstontacesaceateccsucse acsszecesceveceseecetyces 59 Power buttonibOart 2 6 cccccatsecveccesesctsarcncvavesstsevecscevcevedserecsescarseedsatedassceaasdacsacanetacsuesesesestestevdbestansiens 62 TouchPad button board eese eiiis esses eese ee ense nne n ttes ns thee stre th enne tn ette tn se tette snna 64 Optical drive connector cable eee eene enne en nenne nnne nn nnne snnt sns inns tes erste 66 S nbreE 68 HEB aeeeats 74 m 76 Heat sink assembly ccessesscessessecssesscesscessesssescecseeseeeseceseessse
3. Thoroughly clean the thermal connections 1 on the system board and the heat sink 2 before replacing a heat sink onto a system board A NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with a graphics subsystem with UMA memory Thermal paste is used on the processor 1 and the fan heat sink assembly section 2 that services it 8 Reverse this procedure to install the fan heat sink assembly Replace the thermal material that ships with the replacement heat sink 80 Chapter6 Removal and replacement procedures for Authorized Service Provider parts Power connector cable Description Spare part number Power connector cable includes bracket 732067 001 Before removing the power connector cable follow these steps 1 Bow M Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 40 and then remove the following components b Optical drive see Optical drive on page 45 Service door see Service door on page 42 WLAN module see WLAN module on page 44 Memory module see Memory module on page 42 Keyboard see Keyboard on page 51
4. 2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type c and then select Control Panel 2 Select System and Security and then in the System area click Device Manager A list reveals all the devices installed on your computer Locating software To find out what software is installed on your computer 1 From the Start screen right click using the mouse or Swipe from the top of the TouchPad to reveal all apps 2 Select the All apps icon Chapter 2 External component identification Right side Component Description 1 5 Power light e On Thecomputeris on e Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity 2 Hard drive light e Blinking white The hard drive is being accessed Tr SR F 3 Audio out headphone Audio in microphone Connects optional powered stereo speakers headphones G jack earbuds a headset or a television audio cable WARNING To reduce the risk of personal
5. HP Pavilion 15 Notebook PC 7 HP Pavilion TouchSmart 15 Notebook PC Maintenance and Service Guide Copyright 2013 2014 Hewlett Packard Development Company L P AMD and AMD Radeon are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Pentium and Core are trademarks of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows 8 This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 8 functionality See http www microsoft com for details The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition August 2014 First Edition November 2013 Document Part Number 747432 002 Important Notice about Customer Self Repair Parts A CAUTION Your computer includes
6. AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15 W for use with 734820 501 Windows Standard AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15 W for use with 734820 601 Windows Professional AMD A6 5200 8670M 2 0 GHz 1GB L2 1600MHz DDR3L Quad 25 W for use with 734821 001 FreeDOS and Ubuntu AMD A6 5200 8670M 2 0 GHz 1GB L2 1600MHz DDR3L Quad 25 W for use with 734821 501 Windows Standard AMD A6 5200 8670M 2 0 GHz L2 1 GB 1600MHz DDR3L Quad 25 W for use with 734821 601 Windows Professional AMD A10 5745M 8670M 2 GB 2 9 GHz 2 1 GHz L2 1333MHz DDR3L Quad 25 W foruse 734824 001 with FreeDOS and Ubuntu AMD A10 5745M 8670M 2 9 GHz 2 1 GHz 2 GB L2 1333MHz DDR3L Quad 25 W for use 734824 501 with Windows Standard AMD A10 5745M 8670M 2 9 GHz 2 1 GHz 2 GB L2 1333MHz DDR3L Quad 25 W for use 734824 601 with Windows Professional Computer major components 21 Item Component Spare part number AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1333MHz DDR3L Quad 25 W foruse 737138 001 with FreeDOS and Ubuntu AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1333MHz DDR3L Quad 25 W for use 737138 501 with Windows Standard AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1333MHz DDR3L Quad 25 W for use 737138 601 with Windows Professional For computer models equipped with HP UMA processors HP A4 5050 1 55 GHz 2MB L2 1600 MHz DDR3L quad core 13 5 W 755270 001 HP A4 5050
7. 1 55 GHz 2MB L2 1600 MHz DDR3L quad core 13 5 W 755270 501 HP A4 5050 1 55 GHz 2MB L2 1600 MHz DDR3L quad core 13 5 W 755270 601 11 Fan 732068 001 12 RTC battery 697917 001 13 Heat sink assembly includes replacement thermal material Heat sink for use only on computer models equipped with a graphics subsystem with AMD 734448 001 UMA memory 19W Heat sink for use only on computer models equipped with a graphics subsystem with AMD 734449 001 UMA memory 25 W Heat sink for use only on computer models equipped with a graphics subsystem with AMD 734450 001 discrete memory 19 W Heat sink for use only on computer models equipped with a graphics subsystem with AMD 734451 001 discrete memory 25 W For use only on computer models equipped with Intel HM76 chipset and UMA graphics 742330 001 For use only on computer models equipped with Intel HM76 chipset and switchable 742331 001 discrete graphics For use only on computer models equipped with Intel processors and UMA graphics 742581 001 For use only on computer models equipped with Intel processors and switchable discrete 742582 001 graphics 14 Power connector includes bracket 732067 001 15 Hard drive connector cable is available in the hardware kit part number 732071 001 16 Memory modules 2 PC3L 12800 1600 MHz 2 GB memory module 691739 001 4 GB memory module 691740 001 8 GB memory module PC3L 12800 1600Mhz SHARED 693
8. 2 MB L3 Cache 1600MHz DDR3 for use with FreeDOS and Ubuntu 737981 501 System board with Intel Celeron 1007U DC 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 for use with Windows Standard 737981 601 System board with Intel Celeron 1007U DC 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 for use with Windows Professional 737982 001 System board with Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W for use with FreeDOS and Ubuntu 737982 501 System board with Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W for use with Windows Standard 737982 601 System board with Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W for use with Windows Professional 737983 001 System board with Intel Pentium 2117U DC 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with FreeDOS and Ubuntu Chapter 3 Illustrated parts catalog Spare part number Description 737983 501 System board with Intel Pentium 2117U DC 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with Windows Standard 737983 601 System board with Intel Pentium 2117U DC 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with Windows Professional 738664 001 Webcamera microphone module 741727 001 45 W HP Smart AC adapter nPFC RC 3 wire 4 5 mm nslim 742330 001 Heat sink for use only on computer models equipped with Intel HM76 chipset and UMA graphics 742331 001 Heat sink for use only on computer
9. sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 40 and then remove the following components a Optical drive see Optical drive on page 45 b Service door see Service door on page 42 c WLAN module see WLAN module on page 44 d Memory module see Memory module on page 42 e Keyboard see Keyboard on page 51 f Topcover see Top cover on page 55 g Hard drive see Hard drive on page 59 h System board see System board on page 68 Remove the heat sink assembly 78 Chapter6 Removal and replacement procedures for Authorized Service Provider parts 1 Turn the system board upside down with the front toward you 94 ET NOTE Steps 3 through 5 app
10. 55 GHz quad core 13 W 755270 501 System board HP A4 5050 1 55 GHz quad core 13 W 755270 601 System board HP A4 5050 1 55 GHz quad core 13 W Sequential part number listing 33 34 4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures 039 Ef NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic Chapter 4 Removal and replacement procedures preliminary requirements Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure
11. 7 0mm Width 70mm 70mm 70mm 70mm 70mm Weight 107 g max 107 g max 107 g max 107 g max 107 g max Interface type SATA SATA SATA SATA SATA Transfer rate 300 MB sec 300 MB sec 300 MB sec 300 MB sec 300 MB sec Security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5ms 1 0ms 1 0ms 1 5ms 2 0 ms Average 11 0 ms 14 0 ms 14 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 24 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 1 953 525 168 1 465 128 359 1 250 242 867 976 752 240 625 121 433 Disk rotational speed 5400 rpm 7200 and 5400 5400 rpm 7200 and 5400 5400 rpm rpm rpm Operating temperature 5 C to 55 C 41 F to 131 F Size refers to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact support for details Hard drive specifications 99 10 Windows Backing up restoring and recovering This chapter provides information about the following processes e Creating recovery media and backups o Restoring and recovering your system A NOTE This chapter describes an overview of backing up restoring and recovering options For more details about the tools provided see the HP Support Assistant To access the HP Support Assistant from the Start screen select the HP Support Assistant app Use the search field to access information about backup restore refresh a
12. A8 5545M A76M 2 7 GHz 1 7G Hz 4 MB L2 1333MHz DDR3L quad core 19 W for use with Windows Standard 734829 601 System board AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3L quad core 19 W for use with Windows Professional 737138 001 System board AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1333MHz DDR3L quad core 25 W for use with FreeDOS and Ubuntu 737138 501 System board AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1333MHz DDR3L quad core 25 W for use with Windows Standard 737138 601 System board AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1333MHz DDR3L quad core 25 W for use with Windows Professional 737140 001 System board AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1333MHz DDR3L quad core 19 W for use with FreeDOS and Ubuntu 737140 501 System board AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1333MHz DDR3L quad core 19 W for use with Windows Standard 737140 601 System board AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1333MHz DDR3L quad core 19 W for use with Windows Professional 737141 001 System board AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3 L dual core 15 W for use with FreeDOS and Ubuntu Sequential part number listing 31 32 Spare part number Description 737141 501 System board AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3 L dual core 15 W for use with Windows Standard 737141 601 System board AMD E1 2500 1 4 GHz 1 MB
13. HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 If possible back up all personal files 2 Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive and then restart the computer Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer A NOTE Ifthe computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 103 3 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created Restart the computer 2 3 Press and hold esc while the computer is restarting and then press f9 for boot options 4 Select the optical drive or USB flash drive you want to boot from 5 Follow the on screen instructions Restore andrecovery 103 Removing the HP Recovery partition HP Recovery Manager software allows you to remove the H
14. Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 40 Remove the service door see Service door on page 42 42 Chapter 5 Removal and replacement procedures for Customer Self Repair parts Remove the memory module ET NOTE Note the location of the memory module If you are replacing it install the new memory module in the same slot 1 Spread the two retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up 2 Remove the memory module 2 by pulling it away from the slot at a 45 degree angle Reverse this procedure to install the memory module Component replacement procedures 43 WLAN module Description Spare part number Qualcomm Atheros AR9485 802 11 bgn Wi Fi adapter 675794 001 Ralink RT3290LE 802 11 bgn 1x1 Wi Fi and Bluetooth 4 0 combo adapter 690020 001 Realtek RTL8188EE 802 11 bgn Wi Fi adapter 709848 001 Intel Wireless N 7260BN 802 11 bgn 2x2 Wi Fi Bluetooth 4 0 combo adaptor for use with computer 717384 001 models with Intel processors not supported on Ubuntu Linux Realtek RTL8188EE 802 11 bgn Wi Fi adapter 733476 001 A CAUTION To prevent an unresponsive system replace the wireless module only with a wi
15. Japan 3 pin black 1 83 m 490371 AA1 Power cord for use in the People s Republic of China 3 pin black 1 83 m 490371 AB1 Power cord for use in Taiwan 3 pin black 1 83 m 490371 AD1 Power cord for use in South Korea 3 pin black 1 83 m 490371 AR1 Power cord for use in South Africa 3 pin black 1 83 m 490371 BB1 Power cord for use in Israel 3 pin black 1 83 m 490371 D61 Power cord for use in India 3 pin black 1 83 m 634250 005 750 GB 5400 rpm hard drive SATA 9 5 mm does not include hard drive rubber bracket 2 hard drive retention brackets or hard drive connector cable 669299 005 500 GB 5400 rpm hard drive SATA 9 5 mm does not include hard drive rubber bracket 2 hard drive retention brackets hard drive connector cable or screws 670034 001 Memory 8 GB PC3 12800 1600Mhz SHARED 675794 001 WLAN Qualcomm Atheros AR9485 802 11 bgn Wi Fi adapter 676521 001 1 TB 5400 rpm hard drive SATA 12 7 mm does not include hard drive rubber bracket 2 hard drive retention brackets hard drive connector cable or screws 683802 005 500 GB 5400 rpm hard drive SATA 7 0 mm does not include hard drive rubber bracket 2 hard drive retention brackets hard drive connector cable or screws 690020 001 WLAN Ralink RT3290LE 802 11 bgn 1 1 Wi Fi and Bluetooth 4 0 combo adapter 691739 001 2 GB memory module PC3 12800 1600 MHz 691740 001 4 GB memory module PC3 12800 1600 MHz 693374 001 8 GB memory module PC3 12800 1600
16. MHz 697917 001 RTC battery 701943 001 HDMI to VGA adapter 709848 001 WLAN Realtek RTL8188EE 802 11bgn Wi Fi Adapter for use on all computer models 710412 001 65 W HP Smart AC adapter nPFC RC 3 wire 4 5 mm 710413 001 90 W HP Smart AC adapter PFC RC 3 wire 4 5 mm for use with computer models with AMD processors 710414 001 90 W HP Smart AC adapter PFC RC 3 wire 4 5 mm for use with computer models with AMD processors select models only 714657 001 65 W HP Smart AC adapter nPFC RC 3 wire 4 5 mm 717384 001 Intel Wireless N 7260BN 802 11 bgn 2x2 Wi Fi Bluetooth 4 0 combo adaptor for use with computer models with Intel processors not supported on Ubuntu Linux 719853 001 Keyboard in black finish for use in the United States includes keyboard cable 719853 031 Keyboard in black finish for use in the United Kingdom includes keyboard cable 719853 041 Keyboard in black finish for use in Germany includes keyboard cable Sequential part number listing 27 Spare part number Description 719853 051 Keyboard in black finish for use in France includes keyboard cable 719853 061 Keyboard in black finish for use in Italy includes keyboard cable 719853 071 Keyboard in black finish for use in Spain includes keyboard cable 719853 131 Keyboard in black finish for use in Portugal includes keyboard cable 719853 141 Keyboard in black finish for use in
17. Start Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults and then press enter When the Setup Confirmation is displayed press enter To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the computer restarts 93 NOTE Your password security and language settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Discarding Changes and then press enter Using Setup Utility 95 Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently i
18. Top cover see Top cover on page 55 Hard drive see Hard drive on page 59 System board see System board on page 68 Remove the power connector board ET NOTE The power connector bracket was removed when removing the system board 1 2 Turn the system board upside down with the front toward you Release the power connector from the clip built into the system board Component replacement procedures 81 Reverse this procedure to install the power connector cable 82 Chapter6 Removal and replacement procedures for Authorized Service Provider parts Speakers Description Spare part number Speakers include speaker cable and 4 rubber isolators 732084 001 Before removing the speakers follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 40 and then remove the following components a Optical drive see Optical drive on page 45 b Service door see Service door on page 42 c WLAN module see WLAN module on page 44 d Memory module see Memory module on page 42 e Keyboard see Keyboard on page 51 f Topcover see Top cover on page 55 g Har
19. be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance e Static dissipative tables or floor mats with hard ties to the ground e Field service kits e Static awareness labels e Material handling packages e Nonconductive plastic bags tubes or boxes e Metaltote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500V Metallized laminate Floor mats 5 000 V 38 Chapter4 Removal and replacement procedures preliminary requirements 5 Removal and replacement procedures for Customer Self Repair parts ET NOTE HP continually improves and changes product parts For complete and current information on supported parts for your computer go to http partsurfer hp
20. com select your country or region and then follow the on screen instructions ET NOTE TheCustomer Self Repair program is not available in all locations Installing a part not supported by the Customer Self Repair program may void your warranty Check your warranty to determine if Customer Self Repair is supported in your location Component replacement procedures ET NOTE Please read and follow the procedures described here to access and replace Customer Self Repair parts successfully A NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer See Labels on page 15 for details This chapter provides removal and replacement procedures for Customer Self Repair parts There are as many as 12 screws that must be removed replaced and or loosened when servicing Customer Self Repair parts Make special note of each screw size and location during removal and replacement Component replacement procedures 39 Battery Description Spare part number 4 cell 41 Wh 2 8 Ah Li ion battery 728460 001 Before disassembling the computer follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect a
21. computer and you did not create a system recovery disc you must purchase an Ubuntu Operating System DVD to reinstall the operating system For additional information refer to the Worldwide Telephone Numbers booklet Backing up your information You should back up your computer files on a regular schedule to maintain a current backup You can manually back up your information to an optional external drive a network drive discs or the Ubuntu One website Back up your system at the following times At regularly scheduled times Before the computer is repaired or restored Before you add or modify hardware or software To back up your home directory files to the Ubuntu One website using the Deja Dup Backup Tool A NOTE Before you back up your information be sure you have designated a location to save the backup files 1 106 Chapter 11 Click the System menu icon at the far right of the top panel and then click System Settings gt Backup icon Select Folders from the panel on the left side of the window and beneath Folders to back up select the folders to back up Ubuntu Linux Backing up restoring and recovering 3 Select Storage from the panel on the left side of the window click the down arrow next to Backup Location and select Ubuntu One from the drop down list 4 Select Overview from the panel on the left side of the window and then click Back Up Now A NOTE The first time you back up your files t
22. finish for International use 719853 B31 Textured island style black finish for use in Slovenia 719853 BA1 Computer major components 17 Item Component Spare part number Textured island style black finish for use in Israel 719853 BB1 Textured island style black finish for use in Switzerland 719853 BG1 Textured island style black finish for use in Nordic regions 719853 DH1 Textured island style black finish for use in Czech Republic and Slovakia 719853 FL1 Textured island style black finish for use in Northwest Africa 719853 FP1 Painted island style white finish for use in the United States 720597 001 Painted island style white finish for use in the United Kingdom 720597 031 Painted island style white finish for use in Greece 720597 041 Painted island style white finish for use in France 720597 051 Painted island style white finish for use in Italy 720597 061 Painted island style white finish for use in Spain 720597 071 Painted island style white finish for use in Portugal 720597 131 Painted island style white finish for use in Turkey 720597 141 Painted island style white finish for use in Greece 720597 151 Painted island style white finish for use in Latin America 720597 161 Painted island style white finish for use in Saudi Arabia 720597 171 Painted island style white finish for use in Hungary 720597 211 Painted island style white finish for use in Russia 720597 251 Painted
23. for use in Saudi Arabia includes keyboard cable 720597 211 Keyboard in painted island style pearl white finish for use in Hungarian includes keyboard cable 720597 251 Keyboard in painted island style pearl white finish for use in Russian includes keyboard cable 720597 261 Keyboard in linen white finish for use in Bulgaria includes keyboard cable 720597 271 Keyboard in painted island style pearl white finish for use in Romania includes keyboard cable 720597 281 Keyboard in painted island style pearl white finish for use in includes keyboard cable 720597 291 Keyboard in painted island style pearl white finish for use in Japan includes keyboard cable 720597 A41 Keyboard in painted island style pearl white finish for use in Belgium includes keyboard cable 720597 AB1 Keyboard in painted island style pearl white finish for use in Taiwan includes keyboard cable 720597 AD1 Keyboard in painted island style pearl white finish for use in Korea includes keyboard cable 720597 B31 Keyboard in painted island style pearl white finish for International use includes keyboard cable 720597 BA1 Keyboard in painted island style pearl white finish for use in Slovenia includes keyboard cable 720597 BB1 Keyboard in painted island style pearl white finish for use in Israel includes keyboard cable 720597 BG1 Keyboard in painted island style pearl white finish for use in Switzerland includes keyboard cable 720597 DB1 Keyboard in painted island sty
24. i authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support From the Start screen type h and then select Help and Support 14 Chapter 2 External component identification Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer Wea IMPORTANT Alllabels described in this section will be located in one of 3 places depending on your computer model Affixed to the bottom of the computer located in the battery bay or under the service door For help finding these locations refer to Bottom on page 14 e Service label Provides important information to identify your computer When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support A NOTE Your service labels will resemble the example shown below o l2 XXXXOOONX HEEL EE UE SUE Product XXXXXXXX HH ELLE HE UE EU Warranty ly lyOy Model XXXOOCXX Component 1 Product name 2 Serial number 3 Product number 4 Warranty period 5 Model number select models only e Regulatory l
25. internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 HOM HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 7 USB 3 0 ports 2 Connect optional USB devices 8 n Memory card reader Chapter 2 External component identification Reads data from and writes data to memory cards such as Secure Digital SD Display Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs 2 Internal microphones 2 Records sound 3 Webcam light On The webcam is in use 4 Webcam Records video captures still photographs and provides access to video conferences and online chat by means of streaming video To use the webcam from the Start screen type c and then select CyberLink YouCam from the list of applications The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region Display 9 Top TouchPad See
26. island style white finish for use in Bulgaria 720597 261 Painted island style white finish for use in Romania 720597 271 Painted island style white finish for use in Thailand 720597 281 Painted island style white finish for use in Japan 720597 291 Painted island style white finish for use in Belgium 720597 A41 Painted island style white finish for use in Taiwan 720597 AB1 Painted island style white finish for use in South Korea 720597 AD1 Painted island style white finish for International use 720597 B31 Painted island style white finish for use in Slovenia 720597 BA1 Painted island style white finish for use in Israel 720597 BB1 Painted island style white finish for use in Switzerland 720597 BG1 Painted island style white finish for use in Canada 720597 DB1 Painted island style white finish for use in Nordic regions 720597 DH1 Painted island style white finish for use in the Czech Republic and Slovakia 720597 FL1 Painted island style white finish for use in Northwest Africa 720597 FP1 3 Top cover includes TouchPad board and cable 18 Chapter3 Illustrated parts catalog Item Component Spare part number In pearl white finish 732091 001 In flyer red finish 732092 001 In revolutionary blue finish 732093 001 In regal purple finish 732094 001 In sparkling black finish 732095 001 In aluminium metal finish 732096 001 In mineral black finish 737178 001 In Goji berry finish 737179 00
27. it rests upside down on the palm rest 7 Release the ZIF connector 1 by lifting the connector tab to which the keyboard cable is connected and then disconnect the keyboard cable 2 from the system board 8 Remove the keyboard 3 Reverse this procedure to install the keyboard 54 Chapter6 Removal and replacement procedures for Authorized Service Provider parts Top cover ET NOTE Thetop cover spare part kit includes the TouchPad buttons TouchPad board and TouchPad cable Description Spare part number In pearl white finish 732091 001 In flyer red finish 732092 001 In revolutionary blue finish 732093 001 In regal purple finish 732094 001 In sparkling black finish 732095 001 In aluminum metal finish 732096 001 In mineral black finish 737178 001 In Goji berry finish 737179 001 In hazel berry finish 737180 001 In raspberry finish 737181 001 We IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the top cover follow these steps 1 Shutdown the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 and then remove the following components a b c d Optical drive see Optical drive on
28. page 45 Remove the service door see Service door on page 42 Remove the WLAN module see WLAN module on page 44 Remove the memory module see Memory module on page 42 Keyboard see Keyboard on page 51 Remove the top cover 1 Removethe seven Phillips M2 5x3 0 screws that secure the top cover to the base enclosure Component replacement procedures 55 2 Disconnect the power button cable 1 the TouchPad cable 2 and the optical drive cable 3 3 Close the display and turn the computer upside down 56 Chapter6 Removal and replacement procedures for Authorized Service Provider parts 4 Remove the eleven Phillips M2 5x6 5 screws from the bottom of the computer c X Ca ca oS D CO D c c c e e o 0M 0 X a X d P c m ca ca P m Cs D 5 Remove the additional three Phillips M2 0x1 5 screws from the optical drive bay 1 and the three Phillips M2 5x6 5 screws from under the service door 2 a a LAN j i c j I q a j 6 Turn the computer over and open the display Component replacement procedures 57 7 Gently press on the
29. point 100 Windows key identifying 13 wireless antenna removal 89 spare partnumber 24 29 85 90 wireless certification label 15 wireless light 11 wireless module compartment cover spare part number 30 wireless product description 3 WLAN spare part numbers 27 WLAN antennas identifying 9 WLAN device 15 WLAN label 15 114 Index
30. right upper corner 1 where the display hinge and top cover meet Lift around the edges of the top cover 2 Lift to remove the top cover 3 When replacing the top cover be sure that the following components are removed from the defective top cover and installed on the replacement top cover e Power button board and cable see Power button board on page 62 e Optical drive cable see Optical drive on page 45 e USB audio board see Hard drive on page 59 Reverse this procedure to install the top cover 58 Chapter6 Removal and replacement procedures for Authorized Service Provider parts Hard drive ET NOTE Thehard drive spare part kit includes the hard drive rubber bracket and screws These components are included in the Hard Drive Hardware Kit spare part number 732071 001 Description Spare part number 1 TB 5400 rpm 7 0 mm 9 5 mm 676521 005 750 GB 5400 rpm 9 5 mm 634250 005 500 GB 5400 rpm 9 5 mm 669299 005 500 GB 5400 rpm 7 0 mm 683802 005 1 TB 5400 rpm 8 GB NAND hybrid 9 5 mm for use with computer models with Intel processors 731999 005 750 GB 5400 rpm 8 GB NAND hybrid 9 5 mm for use with computer models with Intel processors 732001 005 500 GB 5400 rpm 8 GB NAND hybrid 7 mm for use with computer models with Intel processors 732000 005 Hard Drive Hardware Kit not illustrated includes hard drive rubber bracket 2 hard drive retention 732071 001 brackets and hard
31. separate the front edges of the hard drive rubber bracket from the hard drive b Disassemblying the hard drive Component replacement procedures 61 Reverse this procedure to reassemble and install the hard drive Power button board 62 Description Spare part number Power button board includes cable 732076 001 Before removing the power button board follow these steps Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 1 2 3 4 a b c d e f Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 40 and then remove the following components Optical drive see Optical drive on page 45 Service door see Service door on page 42 WLAN module see WLAN module on page 44 Memory module see Memory module on page 42 Keyboard see Keyboard on page 51 Top cover see Top cover on page 55 Remove the power button board 1 Turnthe top cover upside down with the front toward you 2 Remove the Phillips M2 5x2 5 screw 1 that secures the power button board to the top cover Chapter 6 Removal and replacement procedures for Authorized Service Provider parts 3 Remove the power button board 2 with cable the cable was disconnected fro
32. the system board 3 Remove the 2 screws 2 that secure the fan to the system board 76 Chapter6 Removal and replacement procedures for Authorized Service Provider parts 4 Remove the fan 3 from the system board Reverse this procedure to install the fan Component replacement procedures 77 Heat sink assembly Description Spare part number Heat sink for use only on computer models equipped with a graphics subsystem with AMD UMA memory 734448 001 19W Heat sink for use only on computer models equipped with a graphics subsystem with AMD UMA memory 734449 001 25W Heat sink for use only on computer models equipped with a graphics subsystem with AMD discrete 734450 001 memory 19 W Heat sink for use only on computer models equipped with a graphics subsystem with AMD discrete 734451 001 memory 25 W For use only on computer models equipped with Intel HM76 chipset and UMA graphics 742330 001 For use only on computer models equipped with Intel HM76 chipset and switchable discrete graphics 742331 001 For use only on computer models equipped with Intel processors and UMA graphics 742581 001 For use only on computer models equipped with Intel processors and switchable discrete graphics 742582 001 34 E NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature
33. your computer you may need slightly more than 8 GB of space HP recommends that you use a 16 GB device or above for best results 4 4 IMPORTANT Remember to insert your USB device into the USB port on the computer before starting this procedure Performing a system recovery 105 To create the restore image 1 2 Click the System menu icon at the far right of the top panel and then click System Settings gt Backup Select Storage from the panel on the left side of the window click the down arrow next to Backup location and select the USB device from the drop down list ET NOTE Ifthe USB device is not listed in the drop down list for Backup Location select Local Folder 3 4 and then click the Choose Folder button Select the USB device from the panel on the left side of the Choose Folder window and click OK Select Overview from the panel on the left side of the window and then click Backup Now Follow the on screen instructions Performing recovery using the restore DUD E NOT E Thefollowing procedure uses the F11 BIOS Recovery feature to perform the recovery 1 2 3 4 5 6 If possible back up all personal files Shut down the computer Be sure the restore DVD or USB device is connected to the computer Restart the computer Using the arrow keys select Recovery and then press enter Follow the on screen instructions A NOTE Ifyou are unable to boot start up your
34. 0 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800V 400V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500V 4 000V 2 000 V Removing DIPS from Styrofoam 14 500V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000V 5 000V 36 Chapter4 Removal and replacement procedures preliminary requirements Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is n
35. 1 In hazel berry finish 737180 001 In raspberry finish 737181 001 4 Power button board includes cable 732076 001 5 TouchPad button board includes cable 732078 001 6 Power connector bracket is available with the power connector spare part number 732067 001 7 Optical drive connector cable is available with the optical drive spare part number 732075 001 8 Audio USB port 732077 001 9 Hard drive does not include hard drive connector cable or hard drive rubber bracket 1 TB 5400 rpm 7 0 mm 9 5 mm 676521 005 750 GB 5400 rpm 7 0 mm 9 5 mm 634250 005 500 GB 5400 rpm 7 0 mm 683802 005 500 GB 5400 rpm 9 5 mm 669299 005 1 TB 5400 rpm 8 GB NAND hybrid 9 5 mm for use with computer models with Intel 731999 005 processors 750 GB 5400 rpm 8 GB NAND hybrid 9 5 mm for use with computer models with Intel 732001 005 processors 500 GB 5400 rpm 8 GB NAND hybrid 7 mm for use with computer models with Intel 732000 005 processors Hard Drive Hardware Kit not illustrated includes hard drive rubber bracket 2 hard drive 732071 001 retention brackets and hard drive connector cable 10 System board includes replacement thermal material For computer models equipped with Intel processors and discrete graphics 4th generation Intel Core i7 4500U 1 8 GHz processor 4 0 MB L3 cache 15 W for use with FreeDOS and 751493 001 Ubuntu Intel Core i7 4500U 1 8 GHz processor 4 0 MB L3 cache 15 W for use with Windows 751493 501 Standa
36. 1 Painted island style white finish for use in Israel 720597 DB1 Painted island style white finish for use in Nordic regions 720597 DH1 Painted island style white finish for use in the Czech Republic and Slovakia 720597 FL1 Painted island style white finish for use in Northwest Africa 720597 FP1 Before removing the keyboard follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 40 Remove the keyboard 52 Chapter6 Removaland replacement procedures for Authorized Service Provider parts 1 Remove the Phillips M2 5x6 5 screw that secures the keyboard to the computer ep l l l l l l 0 l 0 li 2 Rest the computer on its left side 3 Open the computer 4 Insert a thin tool or a keyboard push tool into the keyboard screw hole and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward you Component replacement procedures 53 6 Gently slide your finger along the top edge of the keyboard to release the keyboard clips 1 Lift the rear edge of the keyboard 2 and then swing the keyboard up and forward until
37. 2 1600MHz DDR3L Quad 15W for use with Windows Standard 734827 501 AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with Windows Professional 734827 601 68 Chapter6 Removal and replacement procedures for Authorized Service Provider parts Description Spare part number AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3L Quad 19W for use with FreeDOS and 734829 001 Ubuntu AMD A8 5545M A76M 2 7 GHz 1 7G Hz 4 MB L2 1333MHz DDR3L Quad 19W for use with Windows 734829 501 Standard AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3L Quad 19W for use with Windows 734829 601 Professional AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1333MHz DDR3L Quad 19W for use with FreeDOS and 737140 001 Ubuntu AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1333MHz DDR3L Quad 19W for use with Windows Standard 737140 501 AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1333MHz DDR3L Quad 19W for use with Windows 737140 601 Professional AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L Dual 15 W for use with FreeDOS and Ubuntu 737141 001 AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L Dual 15 W for use with Windows Standard 737141 501 AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L Dual 15 W for use with Windows Professional 737141 601 AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 25W for use with FreeDOS 738124 001 and Ubuntu AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 M
38. 374 001 8 GB memory module PC3 12800 1600Mhz SHARED 670034 001 17 WLAN module Ralink RT3290LE 802 11 bgn 1x1 Wi Fi and Bluetooth 4 0 combo adapter 690020 001 Qualcomm Atheros AR9485 802 11 bgn Wi Fi adapter 675794 001 Realtek RTL8188EE 802 11bgn Wi Fi Adapter for use on all computer models 709848 001 22 Chapter3 Illustrated parts catalog Item Component Spare part number Intel Wireless N 7260BN 802 11 bgn 2x2 Wi Fi Bluetooth 4 0 combo adaptor for use 717384 001 with computer models with Intel processors not supported on Ubuntu Linux Qualcomm Atheros QCA9565 802 11 bgn 1x1 Wi Fi Bluetooth 4 0 combo 733476 001 18 Speakers include speaker cables and 4 rubber isolators 732084 001 19 4 cell 41 Wh 2 8 Ah Li ion battery 728460 001 20 Base enclosure includes battery release latch mechanism and RJ45 cover 742580 001 21 Optical Drive SuperMulti DVD R RW Double Layer Drive includes bezel and bracket 732075 001 BD combo for computer models with Intel processors no support for Ubuntu Linux 749173 001 22 Service door part of the plastics kit 732079 001 Display assembly subcomponents Item Component Spare part number 1 Display bezel includes 2 rubber screws 725617 001 2 15 6 in BrightView HD LED SVA display panel screws included in the screw kit spare 732080 001 part number 732082 001 15 6 in BrightView HD LED SVA Touchscreen display panel For Touchscreens the screws Sp
39. 4 lights ACadapter 8 capslock 11 hard drive 7 mute 11 power 7 11 wireless 11 M memory card reader identifying 8 memory module identifying 14 product description 2 removal 42 spare part numbers 22 27 42 microphone product description 3 minimized image creating for Windows computer models 102 minimized image recovery for Windows computer models 102 modelname 1 mute light identifying 11 N network jack identifying 8 num lock key identifying 13 0 operating system product description 5 optical drive product description 3 removal 45 Spare part numbers optical drive bracket removal 46 optical drive connector cable removal 66 Spare partnumber 66 optical drive identifying 7 original system recovery for Windows computer models 102 26 30 45 P Plastics Kit spare part number 42 pointing device product description 4 ports charging powered 8 HDMI 8 product description 4 USB3 0 8 power button board removal 62 spare part number 19 30 62 power button identifying 11 power connector cable removal 81 spare part number 22 30 81 power connector identifying 8 power cord setrequirements 108 spare part numbers 25 26 27 power lights identifying 7 11 power requirements product description 4 processor product description 1 product description audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 4 graphics 1 harddrive 3 keyboard 4 memory module 2 microphone 3 operati
40. 5M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1333MHz DDR3L Quad 25W for use with Windows 737138 601 Professional For computer models equipped with HP UMA processors Component replacement procedures 69 Description Spare part number HP A4 5050 1 55 GHz 2MB L2 1600 MHz DDR3L quad core 13 5 W 755270 001 HP A4 5050 1 55 GHz 2MB L2 1600 MHz DDR3L quad core 13 5 W 755270 501 HP A4 5050 1 55 GHz 2MB L2 1600 MHz DDR3L quad core 13 5 W 755270 601 Before removing the system board follow these steps 1 Turnoff the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Removethe battery see Battery on page 40 and then remove the following components a Optical drive see Optical drive on page 45 b Service door see Service door on page 42 c WLAN module see WLAN module on page 44 d Memory module see Memory module on page 42 e Keyboard see Keyboard on page 51 f Topcover see Top cover on page 55 g Hard drive see Hard drive on page 59 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Hard drive cable Power c
41. 8 fitisnecessary to replace the wireless antenna cables and transceivers a Releasethe wireless antenna transceivers 1 from the display enclosure The wireless antenna transceivers are attached to the display enclosure with double sided tape b Release the wireless antenna cables from the clips 2 built into the display enclosure Component replacement procedures 89 c Remove the wireless antenna cables and transceivers 3 The wireless antenna cables and transceivers are available in the Antenna Kit spare part number 732063 001 Reverse this procedure to install the display assembly 90 Chapter6 Removal and replacement procedures for Authorized Service Provider parts 7 Windows Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 A NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on t
42. 92 MBx1 4096 MBx1 e 8192 MB 8192 MBx1 or 4096 MBx2 not supported on computer models equipped with a 32 bit operating system Chapter 1 Product description Category Description e 6144 MB 4096 MBx1 2048 MBx1 not supported on computer models equipped with a 32 bit operating system e 4096 MB 4096 MB 1 or 2048 MBx2 e 2048 MB 2048 MBx1 AMD Intel Hard drive Supports 6 35 cm 2 5 in hard drives in 9 5 mm 37 in and 7 0 mm 28 in thicknesses all hard drives use the same bracket Customer accessible Serial ATA Accelerometer protection support Supports the following hard drives e 1 TB 5400 rpm 9 5 mm e 750 GB 5400 rpm 9 5 mm e 500 GB 5400 rpm 9 5 mm and 7 0 mm Supports 24 GB mSATA solid state drive with system memory up to 8 GB for use with select computer models with Intel processors and switchable discrete graphics Supports the following hybrid drives e 1TB 5400rpm 8 GB NAND Hybrid HDD 9 5 mm e 750GB 5400 rpm 8 GB NAND Hybrid HDD 9 5 mm e 500 GB 5400 rpm 8 GB NAND Hybrid HDD 7 mm Optical drive Fixed Serial ATA 9 5 mm tray load e DVD RW Double Layer SuperMulti Drive e BD combo for computer models with Intel processors no support for Ubuntu Linux Zero power Optical drive Audio and video HD audio Dual speakers Supports Nuance Voice Recognition HP TrueVision HD webcam fixed no tilt with activity LED 1280x720 by 30 frames per secon
43. B L2 1333MHz DDR3L Quad 25W for use with Windows 738124 501 Standard AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 25W for use with Windows 738124 601 Professional For computer models equipped with AMD Discrete processors AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15W for use with FreeDOS and Ubuntu 734820 001 AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15W for use with Windows Standard 734820 501 AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15W for use with Windows Professional 734820 601 AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L Quad 25W for use with FreeDOS and Ubuntu 734821 001 AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L Quad 25W for use with Windows Standard 734821 501 AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L Quad 25W for use with Windows 734821 601 Professional AMD A10 5745M 8670M 2 9GHz 2 1GHz 2 GB L2 1333MHz DDR3L Quad 25W for use with FreeDOS 734824 001 and Ubuntu AMD A10 5745M 8670M 2 9 GHz 2 1 GHz 2 GB L2 1333MHz DDR3L Quad 25W for use with Windows 734824 501 Standard AMD A10 5745M 8670M 2 9 GHz 2 1 GHz 2 GB L2 1333MHz DDR3L Quad 25W for use with Windows 734824 601 Professional AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1333MHz DDR3L Quad 25W for use with FreeDOS 737138 001 and Ubuntu AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1333MHz DDR3L Quad 25W for use with Windows 737138 501 Standard AMD A10 465
44. Component Description 1 TouchPad zone Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 10 Chapter 2 External component identification Component Description 1 l Power light e On Thecomputeris on e Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity 2 Caps lock light On Caps lock is on which switches the keys to all capital letters 3 q 9 Mute light e Amber Computer sound is off e Off Computer sound is on 4 i Wireless light On An integrated wireless device such as a wireless local area I network WLAN device is on NOTE Onsome models the wireless light is amber when all wireless devices are off Buttons and speakers Component Description 1 l Power button e When the computer is off press the button to turn on the computer e Whenthe computer is on pr
45. Customer Self Repair parts and parts that should only be accessed by an authorized service provider See Chapter 5 Removal and replacement procedures for Customer Self Repair parts for details Accessing parts described in Chapter 6 Removal and replacement procedures for Authorized Service Provider only parts can damage the computer or void your warranty iv Important Notice about Customer Self Repair Parts Safety warning notice A WARNING Toreduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 vi Safety warning notice Table of contents T PROMUCE MOSHI ENOU e i 1 2 Exter ital component IdentiTICallOl iuc Sos vcs cs tron escent eet Popp PA TER EP n EM IDE seis Re e E ER T RN EMEENE 6 Finding your hardware and software information s csccsssscssss
46. DR3 17 W for use with FreeDOS and 737981 001 Ubuntu Intel Celeron 1007U DC 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with Windows Standard 737981 501 Intel Celeron 1007U DC 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with Windows 737981 601 Professiona Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W for use with FreeDOS and 737982 001 Ubuntu Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W for use with Windows Standard 737982 501 Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W for use with Windows 737982 601 Professional Intel Pentium 2117U DC 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with FreeDOS and 737983 001 Ubuntu Intel Pentium 2117U DC 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with Windows Standard 737983 501 Intel Pentium 2117U DC 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with Windows 737983 601 Professional For computer models equipped with AMD UMA processors AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with FreeDOS and Ubuntu 734826 001 AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with Windows Standard 734826 501 AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with Windows Professional 734826 601 AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with FreeDOS and Ubuntu 734827 001 AMD A6 5000 1 5 GHz 2 MB L
47. HD 8510G e AMD Radeon HD 8400G e AMD Radeon HD 8330 e AMD Radeon HD 8280 e AMD Radeon HD 8240 e AMD Radeon HD 7600G e AMD Radeon HD 7500G Switchable discrete graphics Vv e NVIDIAN14P GV2 GeForce GT R 740M with 2 GB of dedicated video memory 258 MBx16 DDR3 900 MHz 4 PCs e AMD Sun XT Radeon HD with 1024 MB of dedicated video memory 128 MBx16 y Vv DDR3 1GHz x 4 pcs e AMD Sun XT Radeon HD 8670M with 1 GB of dedicated video memory 256Mx16 DDR3 1 GHz x 4 pcs e AMD Sun XT Radeon HD 8670M with 2 GB of dedicated video memory 256Mx16 DDR3 1 GHz x 4 pcs Dual Graphics v e AMD Radeon HD 8610G HD 8670M AMD Radeon HD 8510G HD 8670M e AMD Radeon HD 7620G HD 8670M e AMD Radeon HD 7600G HD 8670M Panel 15 6 in light emitting diode LED SVA high definition HD BrightView 1366x768 V V display 3 6 mm typical brightness 200 nits 15 6 in SVA high definition HD BrightView 1366x768 display 3 0 mm typical brightness 200 nits SVA eTP touch Mutto G1F GIS OGS Multitouch All display assemblies include 2 wireless local area network WLAN antenna cables 16 9 Ultra Wide Aspect Ratio Memory Two SODIMM customer accessible upgradable memory module slots Vv V DDR3L 1600 MHz dual channel support DDR3L 1600 MHz single channel support Supports up to 12 GB max system memory DDR3L 1600MHz module select models only Supports the following system RAM configurations e 12288 MB 81
48. L2 1600MHz DDR3 L dual core 15 W for use with Windows Professional 737166 001 Display enclosure in mineral black finish 737167 001 Display enclosure in Goji berry finish 737168 001 Display enclosure in hazel berry finish 737169 001 Display enclosure in raspberry finish 737170 001 Touchscreen display 15 6 BV HD PRW in pearl white finish 737171 001 Touchscreen display 15 6 BV HD PRW in flyer red finish 737172 001 Touchscreen display 15 6 BV HD PRW in revolutionary blue finish 737173 001 Touchscreen display 15 6 BV HD PRW in regal purple finish 737174 001 Touchscreen display 15 6 BV HD PRW in mineral black finish 737175 001 Touchscreen display 15 6 BV HD PRW in Goji berry finish 737176 001 Touchscreen display 15 6 BV HD PRW in hazel berry finish 737177 001 Touchscreen display 15 6 BV HD PRW in raspberry finish 737178 001 Top cover in mineral black finish 737179 001 Top cover in Goji berry finish 737180 001 Top cover in hazel berry finish 737181 001 Top cover in raspberry finish 738124 001 System board AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L quad core 25 W for use with FreeDOS and Ubuntu 738124 501 System board AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L quad core 25 W for use with Windows Standard 738124 601 System board AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L quad core 25 W for use with Windows Professional 737981 001 System board with Intel Celeron 1007U DC 1 5 GHz
49. M A76M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3L Quad 19 W for use 734829 001 with FreeDOS and Ubuntu AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3L Quad 19 W for use 734829 501 with Windows Standard AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3L Quad 19 W for use 734829 601 with Windows Professional AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1333MHz DDR3L Quad 19 W for use with 737140 001 FreeDOS and Ubuntu AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1333MHz DDR3L Quad 19 W for use with 737140 501 Windows Standard AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1333MHz DDR3L Quad 19 W for use with 737140 601 Windows Professional AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3 L Dual 15 W for use with FreeDOS and 737141 001 Ubuntu AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3 L Dual 15 W for use with Windows 737141 501 Standard AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3 L Dual 15 W for use with Windows 737141 601 Professional AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 25 W for use 738124 001 with FreeDOS and Ubuntu AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 25 W for use 738124 501 with Windows Standard AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 25 W for use 738124 601 with Windows Professional For computer models equipped with AMD Discrete processors AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15 W for use with 734820 001 FreeDOS and Ubuntu
50. NOTE Onselect models the f5 action key turns the radiance backlight keyboard feature off or on 5 6 num lock key Integrated numeric keypad Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function of an external keypad selected the factory and the navigational function indicated by the directional arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the directional arrows on the keys press the num lock key Top 13 Bottom Component Description 1 D Battery lock latch Unlocks the battery 2 Battery bay Holds the battery 3 Battery release latch Releases the battery from the battery bay after the battery lock latch has been released 4 Vents 6 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 i 3 Service door Provides access to the wireless LAN WLAN module slot I and the memory module slots CAUTION To prevent an unresponsive system replace LL the wireless module only with a wireless module
51. P Recovery partition to free up hard drive space iy IMPORTANT Removing the HP Recovery partition means you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on page 100 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and follow the on screen instructions to continue 104 Chapter 10 Windows Backing up restoring and recovering 11 Ubuntu Linux Backing up restoring and recovering Recovery after a system failure is as good as your most recent backup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Performing a system recovery The Deja Dup Restore Tool allows you to repair or restore the computer to its original factory state You can create an image restore DVD using a DVD RW optical drive You can also create a restore image on a USB storage device A CAUTION Using Restore completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The recovery tool reinstalls the orig
52. Turkey includes keyboard cable 719853 151 Keyboard in black finish for use in Greece includes keyboard cable 719853 161 Keyboard in black finish for use in Latin America includes keyboard cable 719853 171 Keyboard in black finish for use in Saudi Arabia includes keyboard cable 719853 211 Keyboard in black finish for use in Hungary includes keyboard cable 719853 251 Keyboard in black finish for use in Russia includes keyboard cable 719853 261 Keyboard in black finish for use in Bulgaria includes keyboard cable 719853 271 Keyboard in black finish for use in Romania includes keyboard cable 719853 281 Keyboard in black finish for use in Thailand includes keyboard cable 719853 291 Keyboard in black finish for use in Japan includes keyboard cable 719853 A41 Keyboard in black finish for use in Belgium includes keyboard cable 719853 AB1 Keyboard in black finish for use in Taiwan includes keyboard cable 719853 AD1 Keyboard in black finish for us in South Korea includes keyboard cable 719853 B31 Keyboard in black finish for International use includes keyboard cable 719853 BA1 Keyboard in black finish for use in Slovenia includes keyboard cable 719853 BB1 Keyboard in black finish for use in Israel includes keyboard cable 719853 BG1 Keyboard in black finish for use in Switzerland includes keyboard cable 719853 DB1 Keyboard in black finish for use in Canada includes keyboard cable 719853 DH1 Keyboard in black finish f
53. Windows Standard 734821 601 System board AMD AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L quad core 25 W for use with Windows Professional 734824 001 System board AMD A10 5745M 8670M 2 GB 2 9 GHz 2 1 GHz L2 1333MHz DDR3L quad core 25 W for use with FreeDOS and Ubuntu 734824 501 System board AMD A10 5745M 8670M 2 GB 2 9 GHz 2 1 GHz L2 1333MHz DDR3L quad core 25 W for use with Windows Standard 734824 601 System board AMD A10 5745M 8670M 2 GB 2 9 GHz 2 1 GHz L2 1333MHz DDR3L quad core 25 W for use with Windows Professional 734826 001 System board AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L quad core 15 W for use with FreeDOS and Ubuntu for use with FreeDOS and Ubuntu 734826 501 System board AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L quad core 15 W for use with Windows Standard 734826 601 System board AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L quad core 15 W for use with Windows Professional 734827 001 System board AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L quad core 15 W for use with FreeDOS and Ubuntu 734827 501 System board AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L quad core 15 W for use with Windows Standard 734827 601 System board AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L quad core 15 W for use with Windows Professional 734829 001 System board AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3Lquad core 19 W for use with FreeDOS and Ubuntu 734829 501 System board AMD
54. abel s Provide s regulatory information about the computer e Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use Labels 15 3 Illustrated parts catalog Computer major components A NOTE HP continually improves and changes product parts For complete and current information on supported parts for your computer go to http partsurfer hp com select your country or region and then follow the on screen instructions A NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer See Labels on page 15 for details o o O att Q O o te 9 T 9 Q Sine Item Component Spare part number 0 Display assembly The display assembly is spared at the subcomponent level only For more display assembly spare part information see Display assembly subcomponents on page 23 16 Chapter3 Illustrated parts catalog Item Component Spare part number Aluminum with midnight black 732073 001 Sparkling black 732074 001 Pearl white 737170 001 Flyer red 737171 001 Revolutionary blue 737172 001 Regal purple 737173 001 Mineral black 737174 001 Goji berry 737175 001 Hazel berry 737176 001 Ra
55. aced and or loosened when servicing Authorized Service Provider only parts Make special note of each screw size and location during removal and replacement 48 Chapter6 Removaland replacement procedures for Authorized Service Provider parts Display panel ET NOTE These procedures are for replacing the display panel for HP Pavilion Notebook For procedures to replace the HP Pavilion Notebook display assembly subcomponents see Display assembly on page 84 Description Spare part number Display bezel 725617 001 Display panel 15 6 in HD WLED BrightView flat panel 732080 001 iy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the display panel follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 40 Remove the panel If it is necessary to replace the display bezel or any of the display assembly subcomponents 1 Remove the plastic screw covers 1 and the two Phillips M2 5x3 0 screws 2 that secure the display bezel to the display assembly 2 Ifitis necessary to replace the display bezel or any of the display assembly subc
56. aeesaeenseeseesseesees 106 Backing up your information scsscesccssessecssecssecssesseeceesssecssescecseecsseseesseesssscssessesseecnsesssecssessecseesnsesseessees 106 12 Power cord set requirements o eros patet o pope ebbe pe bea ps ao apa S a EEERE Ro ERE Ree Po a Ee Pos Eae Sa saa PE ERA SE ERE PESE PA SERRE vessaseseasbeases 108 Requirements for all countries sscsccssesscsessesscssesscssecsssscsssessaecnsesecaseaseaeeasesecaeesssaeeseesecsaeseesaesaeeeeaeesneaes 108 Requirements for specific countries and regions scsscssescesesscssecssesecsesscssessceaecesesesescsaeseesaesaeeeeseeaseaaees 108 13 CY CUI PW tot 110 ccr H H 111 1 Product description Category Description AMD Intel Product HP Pavilion 15 Notebook PC y v Same HP Pavilion TouchSmart 15 Notebook PC Processors Processors are attached to the system board Intel 4th generation processors v e Intel Core i7 4500U 1 8 GHz processor 2 0 GB L3 cache 15 W e Intel Core i5 4200U 1 6 GHz processor 2 0 GB L3 cache 15 W 3rd generation processors e Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W e Intel Pentium 2117U DC 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W e Intel Celeron 1007U DC 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17 W AMD e AMD A10 5745M 2 9 GHz 2 1 GHz processor 4 MB L2 1333MHz DDR3L quad
57. ard arrow keys to select the type of diagnostic test you want to run and then follow the on screen instructions A NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device A NOTE The HP PC Hardware Diagnostics UEFI download instructions are provided in English only 1 2 3 4 5 Go to http www hp com Point to Support and then click Download Drivers In the text box enter the product name and then click Go Select your computer model and then select your operating system In the Diagnostic section click HP UEFI Support Environment or Click Download and then select Run Using HP PC Hardware Diagnostics UEFI 93 8 Ubuntu Linux Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory 99 E NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility A Turnonor restart the computer While the computer is booting press esc When the Startup menu is displayed press f10 Using Setup Utility Changing the lang
58. are part number is 732083 001 In aluminum metal finish 732073 001 In sparkling black finish 732074 001 In pearl white finish 737170 001 Display assembly subcomponents 23 Item Component Spare part number In flyer red finish 737171 001 In revolutionary blue finish 737172 001 In regal purple finish 737173 001 In mineral black finish 737174 001 In Goji berry finish 737175 001 In hazel berry finish 737176 001 In raspberry finish 737177 001 3 Webcam microphone module includes adhesive 738664 001 4 Display panel cable includes webcamera microphone module cable and two rubber 732066 001 screws 5 Antenna Kit includes left and right wireless antenna cables and transceivers and 2 rubber 732063 001 screws 6 Display Hinge Kit includes left and right hinges and 2 rubber screws 732072 001 7 Display back enclosure includes 2 rubber screw covers In pearl white finish 725611 001 In sparkling black finish 725612 001 In flyer red finish 725613 001 In revolutionary blue finish 725614 001 In regal purple finish 725615 001 In aluminum metal finish 732064 001 In mineral black finish 737166 001 In Goji berry finish 737167 001 In hazel berry finish 737168 001 In raspberry finish 737169 001 Miscellaneous parts Component Spare part number AC adapter 45 W HP Smart AC adapter nPFC RC 3 wire 4 5 mm 741727 001 65 W HP Smart AC adapter nPFC RC 3 wi
59. black finish for use in Saudi Arabia 719853 171 Textured island style black finish for use in Hungary 719853 211 Textured island style black finish for use in Russia 719853 251 Textured island style black finish for use in Bulgaria 719853 261 Textured island style black finish for use in Romania 719853 271 Textured island style black finish for use in Thailand 719853 281 Textured island style black finish for use in Japan 719853 291 Textured island style black finish for use in Belgium 719853 A41 Textured island style black finish for use in Taiwan 719853 AB1 Textured island style black finish for use in South Korea 719853 AD1 Textured island style black finish for International use 719853 B31 Textured island style black finish for use in Slovenia 719853 BA1 Textured island style black finish for use in Israel 719853 BB1 Textured island style black finish for use in Switzerland 719853 BG1 Textured island style black finish for use in Canada 719853 DB1 Textured island style black finish for use in Nordic regions 719853 DH1 Textured island style black finish for use in Czech Slovakia regions 719853 FL1 Textured island style black finish for use in Northwest Africa 719853 FP1 Textured island style black finish for use in Canada 719853 DB1 Painted island style white finish for use in the United States 720597 001 Painted island style white finish for use in the United Kingdom 720597 031 Component replacement procedures 51 Description Spare part number
60. caeesaecaesessesesessesesenseesseseeessenes 24 EET DIET n Id ee 26 Sequential part number listing eei esee ssee esee eene nennen nennen trae tese th setas e snis aapa sias raisini Kaas aN 26 4 Removal and replacement procedures preliminary requirements ecce ee eee ee eee eese eene soe e sees seu 34 OIEECP LM 34 Service considerations ss erasini 34 Plastic parts eee E E E E E E E E E 34 Cables and CONNECTOFS EP 35 rani E E E E S 35 Grounding guidelines ainainen ianea iaaa ias aaa aas sande caaeaae denea cdace sdcaesteuscvessctansubehecteesesstienects 36 Electrostatic discharge damage sccsscsscesscesscesscesecssecssecsecssesssessseesseceeseseecssenseseeesnseseseseesseesaess 36 Packaging and transporting guidelines s ececesceeecesesseeseeereeetee 37 Workstation guidelines eee sees sees eese enne ernst nnns tnn enses nn nnns nen 37 Equipment guidelines eee ss esses eene aerea ekia ran r snnt snas innen nnns 38 vii 5 Removal and replacement procedures for Customer Self Repair parts ccscccsscccssccssccssscnssccnssccscccsscccnces 39 Component replacement procedures sccsscssscssecssecssecssecssecssessecseesssessseseseseceseessceseceseesaeesaesaeeseesaesaseeseeaees 39 Luc
61. clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 40 and then remove the following components a Optical drive see Optical drive on page 45 b Service door see Service door on page 42 c WLAN module see WLAN module on page 44 d Memory module see Memory module on page 42 e Keyboard see Keyboard on page 51 f Topcover see Top cover on page 55 g Hard drive see Hard drive on page 59 h System board see System board on page 68 Remove the fan 1 Turn the system board upside down with the front toward you 2 Disconnect the fan cable 1 from
62. core vV 25W e AMD A8 5545M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3L quad core 19 W e AMD A10 4655M 2 8 GHz 2 0 GHz 4 MB L2 1333MHz DDR3L quad core 25 W e AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1333MHz DDR3L quad core 19 W e AMD A6 5200 2 0 GHz 2 MB L2 1600MHz DDR3L quad core 25 W e AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L quad core 15 W e AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L dual core 15 W e AMD UMA A76M A10 5745M e 8670M 2 GB dedicated video memory and A10 5745M processor 2 9 GHz 2 1 GHz 4 MB L2 1333 MHz DDR3L quad core 25 W e AMD Radeon 8670M 1 GB dedicated video memory A6 5200 processor 2 6 GHz 2 1 GHz 2 MB L2 1600 MHz DDR3L dual core 17 W HP HP A4 5050 1 55 GHz 2MB L2 1600 MHz DDR3L quad core 13 5 W y Chipset Intel Lynx Point LP PCH Integrated in MCP ULT one chip solution Vv Intel Panther Point PCH Intel HM76 Express Chipset ULV two chip solution AMD A76M FCH y AMD Integrated SoC FCH Graphics Internal graphics Vv Intel graphics Intel HD Graphics 4400 Intel Haswell Intel HD Graphics 4000 Intel Ivy Bridge on computer models equipped with an Intel Core i7 i5 i3 3000 series processor Intel HD Graphics for use with Intel Pentium and Celeron processors 2 Category Description AMD Intel Support HD decode DX11 11 1 HDMI and Optimus Supports Px5 5 AMD Start Now AMD IOIC 1 0 and AMD Start Now AMD IOIC 2 0 AMD graphics Vv e AMD Radeon HD 8610G e AMD Radeon
63. covery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive e Onlyoneset of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place e HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required 100 Chapter 10 Windows Backing up restoring and recovering e Tocreaterecovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL DVD R DL discs Do not use rewritable discs such as CD RW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive e fyour computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to crea
64. cription 3 removal 59 spare part numbers 19 26 27 59 specifications 99 hard drive connector cable illustrated 26 Hard Drive Hardware Kit contents 26 Spare part number 59 hard drive light 7 hard drive rubber bracket illustrated 26 19 26 30 removal 61 hard drive identifying 14 HDMI 25 HDMI adapter Spare partnumbers 27 HDMI port identifying 8 heat sink Spare partnumbers 30 heat sink assembly Spare partnumbers 30 HP PC Hardware Diagnostics UEFI downloading for Windows computer models 93 using on Windows computer models 93 HP Recovery Manager correcting boot problems for Windows computer models 103 for Windows computer models 102 starting for Windows computer models 102 112 Index HP Recovery media creating for Windows computer models 100 recovery for Windows computer models 103 HP Recovery partition for Windows computer models 102 recovery for Windows computer models 102 removing for Windows computer models 104 l integrated numeric keypad identifying 13 integrated webcam identifying 9 internal microphones identifying 9 J jacks audio out headphone 7 network 8 RJ 45 network 8 K keyboard product description 4 removal 51 spare part numbers 17 27 28 29 51 keypad integrated numeric 13 keys action 13 esc 13 fn 13 numlock 13 Windows 13 L labels Bluetooth 15 regulatory 15 serialnumber 15 service 15 wireless certification 15 WLAN 15 latch battery release 14 latches 1
65. d Two dual array digital microphones with appropriate beam forming echo cancellation noise reduction software Ethernet Integrated 10 100 NIC Wireless Integrated wireless local area network WLAN options by way of wireless module One half size mini card PCl Express HMC PCle slot Two WLAN antennas built into display assembly Support for the following WLAN formats e Qualcomm Atheros AR9485 802 11bgn 1x1 Wi Fi adapter with single antenna e Realtek RTL8188EE 802 11bgn 1x1 Wi Fi adapter with single antenna Category Description AMD Intel e Qualcomm Atheros QCA9565 802 11 bgn 1x1 Wi Fi Bluetooth 4 0 combo adapter with single antenna no support for Ubuntu Linux e A AQualcomm Atheros AR9485 802 11 bgn Wi Fi adapter e Ralink RT3290LE 802 11bgn 1x1 Wi Fi BT 4 0 Combo Adapter Intel Smart Connect Technology 4 1 V Compatible with Miracast certified devices V Wireless display support WiFi direct External HP Multi Format Memory Card Reader slot with push push technology supporting the V V media cards following digital card formats e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital eXtended Capacity SDXC Memory Card Ports e AC Smart Pin adapter plug 4 5 mm barrel Vv V e Combination audio out stereo headphone audio in mono microphone e RJ 45 Ethernet e USB 3 0 2 ports USB 2 0 1 port e HDMI 1 4 output supportin
66. d drive see Hard drive on page 59 h System board see System board on page 68 Remove the speakers A Remove the speakers by lifting up on the clip on the right side speaker and lifting the speakers Carefully and gently lift the speaker wire connecting the left and right speakers A NOTE The speaker connection cable was removed when removing the system board 039 Gf NOTE The speakers include rubber isolators that are installed in the screw holes These isolators are crucial to the performance of the speakers Component replacement procedures 83 Reverse this procedure to install the speaker Display assembly Description Spare part number Display bezel includes 2 rubber screws 725617 001 15 6 in BrightView HD LED SVA display panel screws included in the screw kit spare part number 732080 001 732082 001 15 6 in BrightView HD LED SVA Touchscreen display panel For Touchscreens the screws spare part number is 732083 001 In aluminum metal finish 732073 001 In sparkling black finish 732074 001 In pearl white finish 737170 001 In flyer red finish 737171 001 In revolutionary blue finish 737172 001 In regal purple finish 737173 001 In mineral black finish 737174 001 In Goji berry finish 737175 001 In hazel berry finish 737176 001 In raspberry finish 737177 001 Webcamera microphone module includes adhesive 738664 001 84 Chapter6 Removal and replacement proce
67. de down on the work surface 4 If itis necessary to replace the display panel a Remove the four Phillips M2 0x3 5 screws 1 that secure the display panel to the display enclosure b Liftthe top edge of the display panel 2 and turn the display panel upside down Release the connector 1 that secures the display panel cable connector to the display panel Component replacement procedures 87 d Disconnect the display panel cable 2 from the display panel and remove the panel 3 5 If itis necessary to replace the webcamera microphone module a Disconnect the webcamera microphone module cable 1 from the webcamera microphone module The webcamera microphone module cable is part of the display panel cable b Detach the webcamera microphone module 2 from the display enclosure 6 fitis necessary to replace the hinges a Remove the four Phillips M2 5x4 0 screws 1 and 2 that secure the hinges to the display enclosure b Remove the display hinge covers 2 88 Chapter6 Removal and replacement procedures for Authorized Service Provider parts c Remove the hinges and brackets 3 from the display enclosure o t 7 If it ismecessary to replace the display panel cable a Releasethe display panel cable from the clips 1 and routing channel built into the display enclosure b Carefully release the cable from the channel guides 2 and remove the display panel cable 3
68. drive bracket and bezel position the optical drive with the rear panel toward you T Remove the two Phillips screws from the optical drive 1 and remove the bracket 2 46 Chapter 5 Removal and replacement procedures for Customer Self Repair parts 2 Use anunbent paperclip and press in gently on the paper clip 1 and release from the tab 2 until the disc tray releases Tilt the tray 3 and pull the bezel 4 to remove it Reverse this procedure to reassemble and install the optical drive Component replacement procedures 47 6 Removal and replacement procedures for Authorized Service Provider parts 94 Ef NOTE HP continually improves and changes product parts For complete and current information on supported parts for your computer go to http partsurfer hp com select your country or region and then follow the on screen instructions A CAUTION Components described in this chapter should only be accessed by an authorized service provider Accessing these parts can damage the computer or void the warranty Component replacement procedures 33 E NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer See Labels on page 15 for details This chapter provides removal and replacement procedures for Authorized Service Provider only parts There are as many as 62 screws that must be removed repl
69. drive connector cable Before removing the hard drive follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Removethe battery see Battery on page 40 and then remove the following components b e f Optical drive see Optical drive on paqe 45 Service door see Service door on page 42 WLAN module see WLAN module on page 44 Memory module see Memory module on page 42 Keyboard see Keyboard on page 51 Top cover see Top cover on page 55 Remove the hard drive 1 Disconnect the USB audio cable 1 by flipping open the ZIF connector and lifting the cable Remove the USB audio cable Phillips M 2 5x3 0 screw 2 and then lift the USB audio board 3 Component replacement procedures 59 2 60 Chapter6 Removal and replacement procedures for Authorized Service Provider parts 3 Release the hard drive connector cable from the clips 94 Ef NOTE You will disconnect the hard drive connector cable from the system board when you remove the system board 4 Ifitis necessary to disassemble the hard drive perform the following steps a Remove the four Phillips M3 0x3 5 screws 1 from the bracket and
70. dures for Authorized Service Provider parts Description Spare part number Display panel cable includes webcamera microphone module cable and two rubber screws 732066 001 Antenna Kit includes left and right wireless antenna cables and transceivers and 2 rubber screws 732063 001 Display Hinge Kit includes 2 rubber screws 732072 001 Display enclosure includes 2 rubber screw covers In pearl white finish 725611 001 In sparkling black finish 725612 001 In flyer red finish 725613 001 In revolutionary blue finish 725614 001 In regal purple finish 725615 001 In aluminum metal finish 732064 001 In mineral black finish 737166 001 In Goji berry finish 737167 001 In hazel berry finish 737168 001 In raspberry finish 737169 001 ET NOTE The display assembly is spared at the subcomponent level only For more display assembly spare part information see the individual removal subsections Before removing the display assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disco 3 Disco nnect the power from the computer by unplugging the power cord from the computer nnect all external devices from the computer 4 Remove the battery see Battery on page 40 and then remove the following components b g h Optical drive see Optical drive on
71. e from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset you must use HP Recovery media If the HP Recovery media do not work you can obtain recovery media for your system by contacting support See the Worldwide Telephone Numbers booklet included with the computer You can also find contact information from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html iy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition select models only The HP Recovery partition allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition 1 Press f11 while the computer boots 102 Chapter 10 Windows Backing up restoring and recovering Press and hold f11 as you press the power button 2 Select Troubleshoot from the boot options menu 3 Select HP Recovery Manager and follow the on screen instructions Using
72. ed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update A NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete 2 NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 96 Chapter8 Ubuntu Linux Using Setup Utility BIOS and System Diagnostics Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physica
73. eeeeeseneseeesees 100 Creating HP Recovery media eese esee rensede aiei sn nn nnne sna aaea nn sane sense ness sena ns 100 Restor and MECOVERY ase ccs tein RR ex R a Eee ete aee Pain ae IR Eae ERR Fa eV Eu SR de casteested vise 101 Recovering using HP Recovery Manager scscecccssccesscecsccesseecssececseceesececseceseseesaeeeseeeeseeeseeeees 102 What you need to KNOW csccssccsseessecsecestecssessecsseesseeeeeseesseecssecssecseesseeseeeseeesesess 102 Using the HP Recovery partition select models only sess 102 Using HP Recovery media to recover scssccssesssesssesssesseessceseeeseesseeseeeseesseeseeenseses 103 Changing the computer boot order esses eene nn nennen nni 103 Removing the HP Recovery partition eese esee eeee eren eene enn nnne th ne tn sinn se nns nn inni 104 11 Ubuntu Linux Backing up restoring and recovering esee eee Lees ee eere eee eene e eene nennen neenon nnn 105 Performing a system recovery cesscssscsssssessecssecssesseessecssesseceecseecasecsecseecssecasecssessecssecnsessseeeesseessesseeeeeasens 105 Creating the restore DVDS m 105 Creating a restore image on a USB device cccesceesccssscsseessecssecssecssecseecesesssessceseeeseeseeseesseeaees 105 Performing recovery using the restore DVD ccsccsscssecssecssescecscesscesssessceees
74. er was disconnected when removing the top cover 5 Liftup the TouchPad button board 4 64 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts 6 Remove the TouchPad button board 5 Reverse this procedure to install the TouchPad button board Component replacement procedures 65 Optical drive connector cable A NOTE The optical drive connector cable is included with the Optical Drive spare part number 732075 001 Before removing the optical drive connector cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 40 and then remove the following components a Optical drive see Optical drive on page 45 b Service door see Service door on page 42 c WLAN module see WLAN module on page 44 d Memory module see Memory module on page 42 e Keyboard see Keyboard on page 51 f Topcover see Top cover on page 55 Remove the optical drive connector cable 1 Disconnect the optical drive connector cable 1 from the system board 2 Release the optical drive connector cable from the clip 2 built into the base enclosure 3 Remove
75. ery Description RTC battery Spare part number 697917 001 Before removing the RTC battery follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 40 and then remove the following components a Optical drive see Optical drive on page 45 b Service door see Service door on page 42 c WLAN module see WLAN module on page 44 d Memory module see Memory module on page 42 e Keyboard see Keyboard on page 51 f Topcover see Top cover on page 55 g Hard drive see Hard drive on page 59 h System board see System board on page 68 Remove the RTC battery 1 Usea flat bladed non metallic tool 1 to release the RTC battery from the socket on the system board Chapter 6 Removal and replacement procedures for Authorized Service Provider parts 2 Remove the RTC battery 2 Reverse this procedure to install the RTC battery When installing the RTC battery make sure the sign faces up Component replacement procedures 75 Fan Description Spare part number Fan 732068 001 3 Ef NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of
76. es TouchPad and cable 732095 001 Top cover in sparkling black finish includes TouchPad and cable 732096 001 Top cover in mineral black finish includes TouchPad and cable 733476 001 WLAN Qualcomm Atheros QCA9565 802 11 bgn 1x1 Wi Fi Bluetooth 4 0 combo 734448 001 Heat sink for use only on computer models equipped with a graphics subsystem with AMD UMA memory 19W 734449 001 Heat sink for use only on computer models equipped with a graphics subsystem with AMD UMA memory 25W 734450 001 Heat sink for use only on computer models equipped with a graphics subsystem with AMD discrete memory 19 W 734451 001 Heat sink for use only on computer models equipped with a graphics subsystem with AMD discrete memory 25 W 734820 001 System board AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L quad core 15 W for use with FreeDOS and Ubuntu 734820 501 System board AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L quad core 15 W for use with Windows Standard 734820 601 System board AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L quad core 15 W for use with Windows Professional 30 Chapter3 Illustrated parts catalog Spare part number Description 734821 001 System board AMD AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L quad core 25 W for use with FreeDOS and Ubuntuu 734821 501 System board AMD AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L quad core 25 W for use with
77. ess the button briefly to initiate Sleep Top 11 Component Description e When the computer is in the Sleep state press the button briefly to exit Sleep e Whenthe computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity To learn more about your power settings see your power options From the Start screen type power select Settings and then select Power Options from the list of applications 2 Speakers 2 Produce sound 12 Chapter2 External component identification Keys Component 1 2 esc key fn key Description Reveals system information when pressed in combination with the fn key Executes frequently used system functions when pressed in combination with the esc key 3 Windows key Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows key again will return you to the previous screen 4 Action keys Execute frequently used system functions
78. g 1920x1200 60Hz Hot Plug Unplug and auto detect vV for correct output to wide aspect vs standard aspect video e HDMIversion 1 4 output supporting 1920 x 1080 9 60 Hz Hot Plug Unplug and Vv auto detect for correct output to wide aspect versus standard aspect video Keyboard Full size 15 0 in black textured Island style with numeric keypad with black keyboard vV V pointing frame devices Full size 15 0 in white painted Island style with numeric keypad with white keyboard frame Multitouch gestures enabled Supports Windows 8 Modern TrackPad Gestures Support PS 2 interface Power Supports the following AC adapters V V requirements 1M length power cord 65 W HP Smart AC adapter nPFC 3 wire 4 5 mm 45 W HP Smart AC adapter nPFC 3 wire 4 5 mm nslim 90 W Smart AC adapter PFC 3 wire 4 5 mm V Supports the following batteries battery is user removable v V Supports battery fast charge e 4Cellbattery 41 Whr 2 8 AH Security Security cable lock V V Intel IPT support v V Intel AT p Ready support 4 Chapter 1 Product description Category Description AMD Intel Operating Preinstalled V v system e Windows 8 1 Standard 64 bit e Windows 8 1 Professional 64 bit FreeDOS 2 0 Ubuntu Linux Serviceabilit End user replaceable parts Vv v d e ACadapter e Battery e Keyboard select model replacement only e Memory module e Optical drive e WLAN module 6
79. he HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be revealed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS see Starting Setup Utility BIOS on page 91 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter 4 Select Yes Starting Setup Utility BIOS 91 Downloading a BIOS update A CAUTION Toreduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unpl
80. idelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy AN CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 70
81. inal operating system and programs and drivers that were installed at the factory Software drivers and updates not installed at the factory must be manually reinstalled Personal files must be restored from a backup ET NOTE HP recommends that you create the image restore in the event of a system failure Creating the restore DVDs The restore creation software creates a set of system restore discs using blank writable DVDs DVD R or DVD R HP recommends using blank DVD R discs from a manufacturer you trust because these recovery DVDs are so important You need approximately 3 blank DVD R discs The program states how many discs are needed at the beginning of the process To create restore DVDs 1 Click the System menu icon at the far right of the top panel and then click System Settings gt Backup 2 Select Storage from the panel on the left side of the window click the down arrow next to Backup Location and select the DVD from the drop down list 3 Select Overview from the panel on the left side of the window and then click Back Up Now 4 Follow the on screen instructions Creating a restore image on a USB device A NOTE Be sure AC power is connected to the computer you begin Verify the exact amount of free space on your storage device before you begin the creation process For most models you will need at least 8 GB of free space on the storage device However depending on the drivers and software installed on
82. injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to a headphone jack the computer speakers are disabled 4 A USB 2 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 5 Optical drive Reads and writes select models only to an optical disc 6 Optical drive eject button Opens the optical drive Right side 7 8 Left side Component 1 e Power connector Description Connects an AC adapter 2 AC adapter light e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using battery power 3 ra 4 Security cable slot RJ 45 network jack RJ 45 network status lights 2 Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Connects a network cable RJ 45 status lights White The network is connected Amber Activity is occurring on the network 5 Vent Enable airflow to cool
83. ity lees esee eren nnne nnnns 94 Displaying system information esee sees e ener nnne nnne nasi nantes tese te senses nns 95 Restoring factory default settings in Setup Utility eese eene nennen 95 viii Exiting Setup Utility 2 cs5 95 Updating REUS US 96 Determining the BIOS version 1 esses essen eren ener enne nnnn nnns tne tnns nnns nennen ns inns 96 Downloading a BIOS update eee eese eeeeeee eene enne nn etnies th setas tes er ss tas sse n ns snnn 96 Using Advanced System Diagnostics escis esses sees eene en eren eren nnns nenne serre nns nn sienne senses sss sn asinis 97 MS OEM AE LONE eme tT t 98 Computer specifications ccccescsssssesscssessessceecssesseseesecssesescecasesesaesasesssecssessesecssessesscaeeaessseassaesasescaesasesssaesas 98 15 0 inch display specifications cccessescscessessesesssessesessecssesesaesssesessecaessesaessesscaeessseseaecaeeassaeeaesaseseeaesaesassass 98 Hard drive specifications reete rte i uh ves e nna e ea AE aee anda secvues eee ENSE ENSE R 99 10 Windows Backing up restoring and recovering e ecc Leeee e ecce Lees eee eene eee eene e enne enean nenne nenne 100 Creating recovery media and backups ccscesssesscessesscesscesecseccseecseesseecseecsescssessesesscssecsseesseesese
84. l condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data toa good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics 1 2 Turn on or restart the computer While the computer is booting press esc When the Startup menu is displayed press f2 Click the diagnostic test you want to run and then follow the on screen instructions ET NOTE f you need to stop a diagnostics test while it is running press esc Using Advanced System Diagnostics 97 9 Specifications Computer specifications Metric U S Dimensions Width 38 56 cm 15 18 i
85. le pearl white finish for use in includes keyboard cable 720597 DH1 Keyboard in painted island style pearl white finish for use in Nordic regions includes keyboard cable 720597 FL1 Keyboard in painted island style pearl white finish for use in the Czech Republic includes keyboard cable 720597 FP1 Keyboard in painted island style pearl white finish for use in the includes keyboard cable 725611 001 Display enclosure in pearl white 725612 001 Display enclosure in sparkling black 725613 001 Display enclosure in flyer red 725614 001 Display enclosure in revolutionary blue 725615 001 Display enclosure in regal purple 725617 001 Display bezel includes 2 rubber screw covers and rubber bumpers 728460 001 4 cell 41 Wh 2 8 Ah Li ion battery 731999 005 1 TB 5400 rpm 8 GB NAND hybrid hard drive 9 5 mm for use with computer models with Intel processors 732000 005 500 GB 5400 rpm 8 GB NAND hybrid hard drive 7 mm for use with computer models with Intel processors 732001 005 750 GB 5400 rpm 8 GB NAND hybrid hard drive 9 5 mm for use with computer models with Intel processors 732063 001 Antenna Kit includes left and right wireless antenna cables and transceivers and 2 rubber screw covers 732064 001 Display enclosure in aluminum metal finish includes 2 rubber screw covers 732065 001 Base enclosure includes battery release latch mechanism and RJ45 cover Sequential part number listing 29 Spare part number Descri
86. ll external devices from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Firmly slide the release latch 1 to unlock the battery and slide the battery release latch 2 to release the battery 3 Slide the battery 3 from the middle to remove it from the computer To insert the battery A CAUTION Donot slant the battery as you insert it Slide the battery in straight 1 Holding the battery in the middle slide the battery 1 straight into the computer until the battery release latch locks into place 40 Chapter5 Removal and replacement procedures for Customer Self Repair parts 2 Reset the battery lock 1 to the locked position Component replacement procedures 41 Service door Description Spare part number Service door is available with the plastics kit 732079 001 1 Using a small Phillips screwdriver loosen the service door screws 1 and 2 2 Lift the door 3 3 Slide the service door 4 forward to remove l 0 1 0 0 O4 n Memory module Description Spare part number 4 GB memory module PC3 12800 1600 MHz 691740 001 2 GB memory module PC3 12800 1600 MHz 691739 001 8 GB memory module PC3L 12800 1600Mhz Shared 693374 001 8 GB memory module PC3L 12800 1600Mhz Shared 670034 001 Before removing a memory module follow these steps 1 yt ome won Turn off the computer If you are unsure whether the computer is off or in
87. ly to computer models equipped with a graphics subsystem with discrete memory See steps 6 and 8 for fan heat sink assembly removal information for computer models equipped with a graphics subsystem with UMA memory 2 Disconnect the fan cable from the system board 3 E NOTE Steps 3 through 5 apply to computer models equipped with a graphics subsystem with discrete memory See steps 6 and 8 for fan heat sink assembly removal information for computer models equipped with a graphics subsystem with UMA memory 3 Following the 1 2 3 4 5 6 7 sequence stamped into the fan heat sink assembly loosen the four Phillips M2 0x10 0 captive screws 1 and the three Phillips M2 0x3 5 captive screws 2 that secure the fan heat sink assembly to the system board 4 Removethe heat sink assembly 3 from the system board 5 Thoroughly clean the thermal connections 1 and 3 on the system board and the heat sink 2 and 4 before replacing a heat sink onto a system board Continue to step 8 34 Ef NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with a graphics subsystem with discrete memory 6 Following the 1 2 3 4 sequence stamped into the fan heat sink assembly loosen the four Phillips M2 0 10 0 captive screws 1 that secure the fan heat sink assembly to the system board Component replacement procedures 79 7 Remove the heat sink assembly 2 t
88. m the top cover when removing the top cover Reverse this procedure to install the power button board Component replacement procedures 63 TouchPad button board Description Spare part number TouchPad button board includes cable 732078 001 Before removing the TouchPad button board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 40 and then remove the following components a Optical drive see Optical drive on page 45 b Service door see Service door on page 42 c WLAN module see WLAN module on page 44 d Memory module see Memory module on page 42 e Keyboard see Keyboard on page 51 f Topcover see Top cover on page 55 Remove the TouchPad button board 1 Turnthe top cover upside down with the front toward you 2 Release the TouchPad ZIF connector and then disconnect the TouchPad button board cable 1 from the TouchPad board 3 Remove the Phillips M2 0x3 5 screw 2 that secures the TouchPad button board bracket to the top cover 4 Remove the TouchPad button board 3 carefully lifting the cable from the guides the cable attached to the top cov
89. models equipped with Intel HM76 chipset and switchable discrete graphics 742580 001 Base enclosure 742581 001 Heat sink for use only on computer models equipped with Intel processors and UMA graphics 742582 001 Heat sink for use only on computer models equipped with Intel processors and switchable discrete graphics 749173 001 Optical Drive BD combo for computer models with Intel processors no support for Ubuntu Linux 751493 001 System board with Intel Core i7 4500U 1 8 GHz processor 4 0 MB L3 cache 15 W for use with FreeDOS and Ubuntu 751493 501 System board with Intel Core i7 4500U 1 8 GHz processor 4 0 MB L3 cache 15 W for use with Windows Standard 751493 601 System board with Intel Core i7 4500U 1 8 GHz processor 4 0 MB L3 cache 15 W for use with Windows Pro vb 751494 001 System board with Intel Core i5 4200U 840M 1 6 GHz 2 GB DC BGA 15 W for use with FreeDOS and Ubuntu 751494 501 System board with Intel Core i5 4200U 840M 1 6 GHz 2 GB DC BGA 15 W for use with Windows Standard 751494 601 System board with Intel Core i5 4200U 840M 1 6 GHz 2 GB DC BGA 15 W for use with Windows Professional 754312 001 System board with Intel Core i5 4200U 1 6 GHz DC BGA 15 W for use with FreeDOS and Ubuntu 754312 501 System board with Intel Core i5 4200U 1 6 GHz DC BGA 15 W for use with Windows Standard 754312 601 System board with Intel Core i5 4200U 1 6 GHz DC BGA 15 W for use with Windows Professional 755270 001 System board HP A4 5050 1
90. n Depth 25 8 cm 10 15 in Height front to back 2 47 cm 97 in Weight 2 33 or 2 56 kg depending on 5 14 Ib or 5 67 depending on configuration configuration Input power Operating voltage and current 19 5 V dc 3 33A 65 W 19 V dc 4 62 A 90 W 19 5 V dc 2 31 45 W select models only Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 15 0 inch display specifications Metric U S Dimensions Height 17 6 cm 6 93 in Width 31 2 cm 12 28 in Diagonal 35 7 cm 14 06 in 98 Chapter9 Specifications Metric U S Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1366x768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 2 0W Viewing angle 65 horizontal 50 vertical typical Hard drive specifications 1 TB 750 GB 640 GB 500 GB 320 GB Dimensions Height 9 5mm 9 5mm 9 5mm 9 5mm
91. n The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions A NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 92 Chapter7 Windows Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components To start HP PC Hardware Diagnostics UEFI 1 Turn on or restart the computer quickly press esc and then press f2 The BIOS searches three places for the HP PC Hardware Diagnostics UEFI tools in the following order a Connected USB drive 32 Ef NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 93 b M Hard drive c BIOS When the diagnostic tool opens use the keybo
92. nd other recovery topics and then follow the information provided Creating recovery media and backups 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating recovery media and backups on page 100 2 Use the Windows tools to create system restore points and create backups of personal information For more information and steps see the HP Support Assistant To access the HP Support Assistant from the Start screen select the HP Support Assistant app Use the search field to access information about backup restore refresh and other recovery topics and then follow the information provided Creating HP Recovery media HP Re
93. ndows Professiona Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W for use with 737982 001 FreeDOS and Ubuntu Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W for use with 737982 501 Windows Standard Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W for use with 737982 601 Windows Professional Intel Pentium 2117U DC 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with 737983 001 FreeDOS and Ubuntu Intel Pentium 2117U DC 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with 737983 501 Windows Standard Intel Pentium 2117U DC 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with 737983 601 Windows Professional For computer models equipped with AMD UMA processors AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with FreeDOS and 734826 001 Ubuntu AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with Windows 734826 501 Standard AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with Windows 734826 601 Professional AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with FreeDOS and 734827 001 Ubuntu AMD A6 50001 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with Windows 734827 501 Standard AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with Windows 734827 601 Professional Chapter3 Illustrated parts catalog Item Component Spare part number AMD A8 5545
94. ngsystem 5 optical drive 3 pointing device 4 ports 4 powerrequirements 4 processors 1 productname 1 security 4 serviceability 5 video 3 wireless 3 productname 1 product name and number computer 15 R recovery discs for Windows computer models 101 103 for Windows computer models 102 HP Recovery Manager for Windows computer models 102 media for Windows computer models 103 starting for Windows computer models 102 supported discs for Windows computer models 101 USB flash drive for Windows computer models 103 using HP Recovery media for Windows computer models 101 recovery media creating for Windows computer models 100 creating using HP Recovery Manager for Windows computer models 101 recovery partition for Windows computer models 102 removing for Windows computer models 104 regulatory information regulatory label 15 wireless certification labels 15 removal replacement procedures 39 48 restore Windows File History 101 RJ 45 network jack identifying 8 RTC battery removal 74 spare part number 22 27 74 S Screw Kit spare part number 25 30 security cable slot identifying 8 security product description 4 serialnumber 15 serialnumber computer 15 service cover removal 42 Spare partnumber 30 service door Spare partnumber 42 service labels locating 15 serviceability product description 5 Setup Utility changing the language for Ubuntu Linux computer models 94 displaying system information for Ubun
95. nstalled on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by using Setup Utility 1 Start Setup Utility 2 Ifthe system information is not displayed use the arrow keys to select the Main menu BIOS and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Downloading a BIOS update AN CAUTION Toreduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Suspend or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Accessthe page on the HP website that provides software for your computer 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 Atthe download area follow these steps a Identify the BIOS update that is later than the BIOS version currently install
96. nts of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China coc 5 South Korea EK 4 108 Chapter 12 Power cord set requirements Country region Accredited agency Applicable note number Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Po
97. o Ubuntu One you will need to create an account to sign into Ubuntu One Enter your email address and password into the account sign in boxes and follow the on screen instructions to complete the sign in process To restore backup files 1 Click the System menu icon at the far right of the top panel and then click System Settings gt Backup icon Click Restore select the location of the backup files and the folder name and then click Forward 2 3 Under Restore from When select the date of the files to be restored and then click Forward 4 Select the location and folder where the files are to be restored and then click Forward 5 Follow the instructions on the screen 6 Click Restore to start restoring the files or click Cancel to cancel the operation ET NOTE You may also back up to cloud storage services provided by various companies For a small fee they will keep your backup for you A cloud service is recommended since it is an easy way to keep your backups off site and safe Backing up your information 107 12 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requireme
98. offers several options for restoring from backup refreshing the computer and resetting the computer to its original state For more information and steps see Help and Support From the Start screen type help and then select Help and Support e Ifyou need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager and then select Drivers and Applications Reinstall and follow the on screen instructions e Ifyou want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 102 e Ifyou want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 102 Restore and recovery 101 If you have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the fac
99. omponents a Flex the inside edges of the bottom edge 3 the left and right sides 4 and the top edge 5 of the display bezel until the bezel disengages from the display enclosure b Remove the display bezel 6 Component replacement procedures 49 c Remove the four Phillips M2 0x2 5 screws 1 and carefully move the display panel 2 to the keyboard d Release the tab 1 and disconnect the connector 2 Lift the panel 3 to remove it Reverse this procedure to replace the panel 50 Chapter6 Removal and replacement procedures for Authorized Service Provider parts Keyboard ET NOTE The keyboard spare part kit includes a keyboard cable Description Spare part number Textured island style black finish for use in the United States 719853 001 Textured island style black finish for use in United Kingdom 719853 031 Textured island style black finish for use in Germany 719853 041 Textured island style black finish for use in France 719853 051 Textured island style black finish for use in Italy 719853 061 Textured island style black finish for use in Spain 719853 071 Textured island style black finish for use in Portugal 719853 131 Textured island style black finish for use in Turkey 719853 141 Textured island style black finish for use in Greece 719853 151 Textured island style black finish for use in Latin America 719853 161 Textured island style
100. onnector cable e RTC battery see RTC battery on page 74 e Fan see Heat sink assembly on page 78 e Heatsink assembly see Heat sink assembly on page 78 Remove the system board Disconnect the following cables from the system board 1 Display panel cable 2 Speaker cable 3 Optical drive connector cable 4 Power connector cable 70 Chapter6 Removal and replacement procedures for Authorized Service Provider parts 2 Remove the two Phillips M2 5x6 5 and M2 0x5 0 screws 1 Remove the bracket 2 that secures the power connector bracket to the base enclosure 3 Remove the three Phillips M2 5x5 0 screws 1 that secure the system board to the base enclosure 4 Liftthe right side of the system board 2 until it rests at an angle Component replacement procedures 71 5 Carefully remove from the power connector 3 Remove the system board by sliding it up and to the right at an angle and pull the system board 4 carefully to the right 6 Remove the hard drive connector cable a Turn the system board upside down with the front toward you 72 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts b Disconnect the hard drive connector cable from the system board The hard drive cable is part of the Hard Drive Hardware Kit part number 732071 001 Reverse this procedure to install the system board Component replacement procedures 73 74 RTC batt
101. or use in Nordic regions includes keyboard cable 719853 FL1 Keyboard in black finish for use in Czech regions includes keyboard cable 719853 FP1 Keyboard in black finish for use in Northwest Africa includes keyboard cable 720597 001 Keyboard in black finish for use in the United States includes keyboard cable 720597 031 Keyboard in black finish for use in United Kingdom includes keyboard cable 720597 041 Keyboard in painted island style pearl white finish for use in Germany includes keyboard cable 720597 051 Keyboard in painted island style pearl white finish for use in France includes keyboard cable 720597 061 Keyboard in painted island style pearl white finish for use in Italy includes keyboard cable 720597 071 Keyboard in painted island style pearl white finish for use in Spain includes keyboard cable 720597 131 Keyboard in painted island style pearl white finish for use in Portugal includes keyboard cable 720597 141 Keyboard in painted island style pearl white finish for use in Turkey includes keyboard cable 720597 151 Keyboard in painted island style pearl white finish for use in Greece includes keyboard cable 28 Chapter 3 Illustrated parts catalog Spare part number Description 720597 161 Keyboard in painted island style pearl white finish for use in Latin America includes keyboard cable 720597 171 Keyboard in painted island style pearl white finish
102. ot possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Grounding guidelines 37 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can
103. page 45 Service door see Service door on page 42 WLAN module see WLAN module on page 44 Memory module see Memory module on page 42 Keyboard see Keyboard on page 51 Top cover see Top cover on page 55 Hard drive see Hard drive on page 59 System board see System board on page 68 Remove the display assembly 1 Remove the three Phillips M2 5x6 5 screws 1 and 2 that secure the display assembly to the base enclosure Component replacement procedures 85 2 Remove the display assembly 3 3 lfitis necessary to replace the display bezel or any of the display assembly subcomponents a Remove the two display bezel screw covers 1 and the two Phillips M2 5x5 0 screws 2 that secure the display bezel to the display assembly The display bezel screw covers are included in the display bezel spare part kit spare part number 676644 001 and in all display assembly subcomponent spare part kits b Flex the inside edges of the bottom edge 3 the left and right sides 4 and the top edge 5 of the display bezel until the bezel disengages from the display enclosure 86 Chapter6 Removal and replacement procedures for Authorized Service Provider parts c Remove the display bezel 6 The display bezel is available using spare part number 725617 001 A CAUTION Be sure the work surface is clear of all tools screws and computer components before turning the display panel upsi
104. ption 732066 001 Display panel cable includes includes webcam microphone module cable and 2 rubber screw covers 732067 001 Power connector cable includes bracket 732068 001 Fan 732071 001 Hard Drive Hardware Kit includes hard drive rubber bracket 2 hard drive retention brackets 2 hard drive retention screws and hard drive connector cable 732072 001 Display Hinge Kit includes left and right hinges and 2 rubber screw covers 732073 001 15 6 in LED HD BrightView display panel in aluminum metal includes 2 rubber screw covers 732074 001 15 6 in LED HD BrightView display panel in sparkling black includes 2 rubber screw covers 732075 001 DVD RW Double Layer SuperMulti Drive includes bezel and bracket 732076 001 Power button board includes cable 732077 001 Audio USB port 732078 001 TouchPad button board includes cable 732079 001 Cover Kit includes service door and wireless module compartment cover 732080 001 15 6 in LED HD BrightView raw display panel includes 2 rubber screw covers 732082 001 Screw Kit 732084 001 Speakers include subwoofer speaker cables and 4 rubber isolators 732091 001 Top cover in pearl white finish includes TouchPad and cable 732092 001 Top cover in flyer red finish includes TouchPad and cable 732093 001 Top cover in revolutionary blue finish includes TouchPad and cable 732094 001 Top cover in regal purple finish includ
105. rd Intel Core i7 4500U 1 8 GHz processor 4 0 MB L3 cache 15 W for use with Windows Pro 751493 601 Intel Core i5 4200U 740M 1 6 GHz 2 GB DC BGA 15 W for use with FreeDOS and Ubuntu 736377 001 Computer major components 19 20 Item Component Spare part number Intel Core i5 4200U 740M 1 6 GHz 2 GB DC BGA 15 W for use with Windows Standard 736377 501 Intel Core i5 4200U 740M 1 6 GHz 2 GB DC BGA 15 W for use with Windows Professional 736377 601 Intel Core i5 4200U 840M 1 6 GHz 2 GB DC BGA 15 W for use with FreeDOS and Ubuntu 751494 001 Intel Core i5 4200U 840M 1 6 GHz 2 GB DC BGA 15 W for use with Windows Standard 751494 501 Intel Core i5 4200U 840M 1 6 GHz 2 GB DC BGA 15 W for use with Windows Professional 751494 601 Intel Core i5 4200M 840M 1 6 GHz 2 GB DC BGA 15 W for use with FreeDOS and Ubuntu 754312 001 Intel Core i5 4200M 840M 1 6 GHz 2 GB DC BGA 15 W for use with Windows Standard 754312 501 Intel Core i5 4200U 8670M 1 6 GHz 2 GB DC BGA 15 W for use with Windows 754312 601 Professional For computer models equipped with Intel 3rd generation processors Intel Celeron 1007U DC 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with 737981 001 FreeDOS and Ubuntu Intel Celeron 1007U DC 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with 737981 501 Windows Standard Intel Celeron 1007U DC 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17 W for use with 737981 601 Wi
106. re 4 5 mm select models only 714657 001 65 W HP Smart AC adapter nPFC RC 3 wire 4 5 mm 710412 001 90 W HP Smart AC adapter PFC RC 3 wire 4 5 mm for use with computer models with AMD 710413 001 processors 90 W HP Smart AC adapter PFC RC 3 wire 4 5 mm for use with computer models with AMD 710414 001 processors select models only 24 Chapter 3 Illustrated parts catalog Component Spare part number Power cord 3 pin black 1 83 m For use in the United States 490371 001 For use in Australia 490371 011 For use in Europe 490371 021 For use in Denmark 490371 081 For use in Switzerland 490371 111 For use in Japan 490371 291 For use in Taiwan 490371 AB1 For use in the People s Republic of China 490371 AA1 For use in South Korea 490371 AD1 For use in Thailand 490371 201 For use in the United Kingdom and Singapore 490371 031 For use in South Africa 490371 AR1 For use in Israel 490371 BB1 For use in India 490371 D61 Screw Kit for non Touchscreens 732082 001 Screw Kit for Touchscreens 732083 001 HDMI to VGA Adapter 701943 001 Miscellaneous parts 25 26 Mass storage devices Item Component Spare part number 1 Hard drive does not include the hard drive rubber bracket hard drive connector cable or screws 1 TB 5400 rpm 9 5 mm 676521 001 750 GB 5400 rpm 9 5 mm 634250 001 500 GB 5400 rpm 9 5 mm 669299 005 500 GB 5400
107. regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 110 Chapter 13 Recycling Index A ACadapter 8 spare partnumbers 27 AC adapter spare part numbers 24 action keys identifying 13 Advanced System Diagnostics using for Ubuntu Linux computer models 97 antenna removal 89 spare part number 90 Antenna Kit spare part number 24 29 85 90 audio product description 3 audio out headphone jacks 7 Audio USB port spare partnumbers 30 24 29 85 B backups 105 for Windows computer models 100 base enclosure spare part number 23 29 battery removal 40 Spare partnumber 23 29 40 battery cover identifying 14 battery lock latchl 14 battery release latch 14 BIOS determining version for Ubuntu Linux computer models 96 determining version for Windows computer models 91 downloading an update for Ubuntu Linux computer models 96 downloading an update for Windows computer models 92 updating for Ubuntu Linux computer models 96 updating for Windows computer models 91 Blu ray Disc ROM with SuperMulti DVD R RW Double Layer Drive removal 45 Spare partnumber 45 Bluetoothlabel 15 boot order changing for Windows computer models 103 bottom 15 buttons left TouchPad 10 power 11 right TouchPad 10 C caps lock ligh
108. reless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 40 5 Removethe service door see Service door on page 42 6 Locate the WLAN module 1 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module ET NOTE The 1 WLAN antenna cable is connected to the WLAN module Main terminal The 2 WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the Phillips M2 0x2 5 screw 2 that secures the WLAN module to the system board The WLAN module tilts up 44 Chapter 5 Removal and replacement procedures for Customer Self Repair parts 3 Remove the WLAN module 3 by pulling the module away from the slot at an angle ET NOTE Ifthe WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves
109. rpm 7 mm 683802 005 1 TB 5400 rpm 8 GB NAND hybrid 9 5 mm for use with computer models with Intel 731999 005 processors 750 GB 5400 rpm 8 GB NAND hybrid 9 5 mm for use with computer models with Intel 732001 005 processors 500 GB 5400 rpm 8 GB NAND hybrid 7 mm for use with computer models with Intel 732000 005 processors Hard Drive Hardware Kit includes 732071 001 Hard drive rubber bracket Hard drive connector cable Hard drive screws 2 not illustrated 2 Optical drive Supports Zero power ODD includes optical drive hardware kit with optical drive bezel bracket and connector cable DVD RW DL SuperMulti 732075 001 BD combo for computer models with Intel processors no support for Ubuntu Linux 749173 001 Sequential part number listing Spare part number Description 490371 001 Power cord for use in North America 3 pin black 1 83 m 490371 011 Power cord for use in Australia 3 pin black 1 83 m 490371 021 Power cord for use in Europe 3 pin black 1 83 m 490371 031 Power cord for use in the United Kingdom and Singapore 3 pin black 1 83 m Chapter 3 Illustrated parts catalog Spare part number Description 490371 081 Power cord for use in Denmark 3 pin black 1 83 m 490371 111 Power cord for use in Switzerland 3 pin black 1 83 m 490371 201 Power cord for use in Thailand 3 pin black 1 83 m 490371 291 Power cord for use in
110. seceseeeseeecesecesseseeeseeeaeesseesaeeseesaeeaees 78 Power connector CABLE E 81 SPQ AK GUS sessy inai E D LLLI 83 Display assembly ssnin asses ECOL R 84 7 Windows Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI cssssssossccesssssssesecessscecees 91 Starting Setup Utility BIOS eese tete tentent tn nennen ense tete ns tete tn sn sss se sess s tees 91 Updating the BlOS T 91 Determining the BIOS Version ccsscessesscessesscesscessesscessesseesssessessecseeseseseecssecsesesecaessaseneeseesseeaes 91 Downloading a BIOS update cssesscsssesssescesssesceseecesessecseeseecssesaesaeeeaeeaeceseescessesseessesseseesseesaes 92 Using HP PC Hardware Diagnostics UEFI sscssssccsssscssssssesesssessesesseecssseescssssescsssesscasseseeecaesecaeseseeeseeseeaeaes 93 Downloading HP PC Hardware Diagnostics UEFI to a USB device cssesesescseseeseseseessssseseseeees 93 8 Ubuntu Linux Using Setup Utility BIOS and System Diagnostics ecce eere eee eee eene eene eene nues 94 Schneid 94 Using Setup Utility E 94 Changing the language of Setup Utility 00 0 0 ee essesssesssessesesessseseesssesssessesseessesseeseeessseseeesseseees 94 Navigating and selecting in Setup Util
111. should be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Optical drive ET NOTE The optical drive spare part kit includes a bezel and bracket Description Spare part number Disc ROM with SuperMulti DVD R RW Double Layer Drive includes bezel bracket and screws 732075 001 BD combo for computer models with Intel processors no support for Ubuntu Linux 749173 001 Component replacement procedures 45 Before removing the optical drive follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 40 Remove the optical drive 1 Using a small Phillips screwdriver remove the Phillips M2 5x6 5 screw that secures the optical drive to the computer 1 Using the screwdriver push on the rear of the CD DVD drive to disconnect it from the computer If necessary use an unbent paperclip and press in gently on the paper clip 2 until the disc tray releases Pull the tray 3 out from the front until the optical drive is completely removed from the computer of T 1 l l 1 il 1 If itis necessary to replace the optical
112. spberry 737177 001 2 Keyboard includes keyboard cable Textured island style black finish for use in Canada 719853 DB1 Textured island style black finish for use in the United States 719853 001 Textured island style black finish for use in Japan 719853 291 Textured island style black finish for use in United Kingdom 719853 031 Textured island style black finish for use in South Korea 719853 AD1 Textured island style black finish for use in Taiwan 719853 AB1 Textured island style black finish for use in Thailand 719853 281 Textured island style black finish for use in Germany 719853 041 Textured island style black finish for use in France 719853 051 Textured island style black finish for use in Italy 719853 061 Textured island style black finish for use in Spain 719853 071 Textured island style black finish for use in Portugal 719853 131 Textured island style black finish for use in Turkey 719853 141 Textured island style black finish for use in Greece 719853 151 Textured island style black finish for use in Latin America 719853 161 Textured island style black finish for use in Saudi Arabia 719853 171 Textured island style black finish for use in Hungary 719853 211 Textured island style black finish for use in Russian 719853 251 Textured island style black finish for use in Bulgaria 719853 261 Textured island style black finish for use in Romania 719853 271 Textured island style black finish for use in Belgium 719853 A41 Textured island style black
113. sssscsscsssssesseesseessssecasescsscsaeseseseaesessseseeaeesses 6 Locating hardware eese esses eeeeeee sees entren tet nn tnstn ete tne thes enne tns th stesse shine sns sn etse these nensa 6 Locatirig Softwal e oet etre ee etae E sSanhece e co a oles Gude dust aree Ee ERR HERR REESE ER cos 6 INensdp e M 7 Ka cin 8 ry ses 9 TOP 10 DWL 10 nuce M 10 Buttons and speakers rere reri retra araa savedes APAE Eas AE E R R TETUER YR EUN 11 AE M 13 hup 14 lm 15 EE Tp pans Ca BG Pe EI EL EL DD 16 Computer major components cecceccecssccssececseccssccecsecsseeeesscceseeecseceeeseseececeeecseececeeceesecuecsaseeeaeeenecesseeesesess 16 Display assembly subcomponents sccesecssesssesssessceseceecssecsseesseceecseecasesesesseeseseesesseeseceaeenseeseesseesseeeeeeaes 23 Miscellaneous parts csscseccssessecsscsssesscessesscessecsseseecssessecsecseecsseseecaseaeecnsecaessaesae
114. t identifying 11 chipset product description 1 components bottom 14 display 9 leftside 8 rightside 7 top 10 computer major components 16 computer specifications 98 connector power 8 Cover Kit spare part number 30 D default settings restoring for Ubuntu Linux computer models 95 deleted files restoring for Windows computer models 101 Disc ROM with SuperMulti DVD RW Double Layer Drive spare part number 26 Display spare part numbers 32 display specifications 98 display assembly removal 84 spare part numbers 84 subcomponents 23 display bezel removal 49 86 spare part number 84 87 Display enclosure Spare partnumbers 32 display enclosure spare partnumber 29 display enclosure spare part numbers 24 29 85 display hinge removal 88 spare part number 89 Display Hinge Kit spare part number 24 30 85 89 Display panel spare partnumbers 30 display panel product description 2 removal 87 spare part number 88 display panel cable removal 89 spare part number 89 DVD RW Double Layer SuperMulti Drive spare partnumber 30 23 29 49 24 30 85 23 30 84 24 30 85 E esc key identifying 13 Ethernet product description 3 F factory settings restoring for Ubuntu Linux computer models 95 fan removal 76 spare part numbers 76 Index 111 fan heat sink assembly removal 78 Spare part numbers fn key identifying 13 22 33 78 G graphics product description 1 H hard drive product des
115. te recovery discs or you can obtain recovery discs for your computer from support See the Worldwide Telephone Numbers booklet included with the computer You can also find contact information from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub e Besurethat the computer is connected to AC power before you begin creating the recovery media e Thecreation process can take up to an hour or more Do not interrupt the creation process e __ If necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Recovery Media Creation and follow the on screen instructions to continue If you ever need to recover the system see Recovering using HP Recovery Manager on page 102 Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise e Windows
116. that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Service considerations 35 Grounding gu
117. the optical drive connector cable 66 Chapter6 Removal and replacement procedures for Authorized Service Provider parts Reverse this procedure to install the optical drive connector cable Component replacement procedures 67 System board A NOTE The system board spare part kit includes replacement thermal material Description Spare part number For computer models equipped with Intel Discrete processors 4th generation Intel Core i7 4500U 1 8 GHz processor 4 0 MB L3 cache 15 W for use with FreeDOS and Ubuntu 751493 001 Intel Core i7 4500U 1 8 GHz processor 4 0 MB L3 cache 15 W for use with Windows Standard 751493 501 Intel Core i7 4500U 1 8 GHz processor 4 0 MB L3 cache 15 W for use with Windows Pro 751493 601 Intel Core i5 4200U 840M 1 6 GHz 2 GB DC BGA 15 W for use with FreeDOS and Ubuntu 751494 001 Intel Core i5 4200U 840M 1 6 GHz 2 GB DC BGA 15 W for use with Windows Standard 751494 501 Intel Core i5 4200U 840M 1 6 GHz 2 GB DC BGA 15 W for use with Windows Professional 751494 601 For computer models equipped with Intel processors 3rd Generation Intel Core i5 4200M 840M 1 6 GHz 2 GB DC BGA 15 W for use with FreeDOS and Ubuntu 754312 001 Intel Core i5 4200M 840M 1 6 GHz 2 GB DC BGA 15 W for use with Windows Standard 754312 501 Intel Core i5 4200U 8670M 1 6 GHz 2 GB DC BGA 15 W for use with Windows Professional 754312 601 Intel Celeron 1007U DC 1 5 GHz 2 MB L3 Cache 1600MHz D
118. tory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 102 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Using the HP Recovery partition select models only on page 102 Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows System Recovery and Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the softwar
119. tu Linux computer models 95 exiting for Ubuntu Linux computer models 95 navigating for Ubuntu Linux computer models 94 restoring default settings for Ubuntu Linux computer models 95 selecting for Ubuntu Linux computer models 94 starting for Ubuntu Linux computer models 94 Setup Utility BIOS using for Windows computer models 91 slots memorycard 8 security cable 8 speakers identifying 12 removal 83 spare part number specifications computer 98 display 98 harddrive 99 SuperMulti DVD R RW Double Layer Drive Spare partnumber 23 supported discs recovery for Windows computer models 101 system board removal 68 spare part numbers 31 32 33 68 system information displaying for Ubuntu Linux computer models 95 system recovery for Windows computer models 102 23 30 83 19 27 30 Index 113 system restore point creating for WLAN module Windows computer models 100 removal 44 spare part numbers 22 44 T Top cover spare part numbers 32 top cover removal 55 spare part numbers 18 30 55 TouchPad buttons 10 TouchPad button board removal 64 spare part number 19 30 64 TouchPad zone identifying 10 traveling with the computer 15 U USB 3 0 ports identifying 8 V vents identifying 14 video product description 3 w webcam light identifying 9 webcamera microphone module removal 88 spare part number 33 88 spare part number738664 001 24 84 Windows File History 101 restoring files 101 system restore
120. uage of Setup Utility 1 Start Setup Utility Use the arrow keys to select System Configuration Language and then press enter 2 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter Your change takes effect immediately Navigating and selecting in Setup Utility Setup Utility does not support the TouchPad Navigation and selection are by keystroke e Tochoosea menu or a menu item use the arrow keys e Tochooseanitemin a list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 and f6 e Toselect an item press enter e Tocloseatext box or return to the menu display press esc e Todisplay additional navigation and selection information while Setup Utility is open press f1 94 Chapter8 Ubuntu Linux Using Setup Utility BIOS and System Diagnostics Displaying system information 1 2 Start Setup Utility Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring factory default settings in Setup Utility 1 2 3 4
121. ugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen type support and then select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update A NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the screen after the download is complete If no instructions are revealed follow these steps 1 From the Start screen type e and then select File Explorer 2 Click your hard drive designatio
122. wer cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 109 13 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and

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