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USA MAV500 Operator Manual

1. 3 55 Table 3 63 Reset Periodic Meters Screen sss Table 3 64 Demonstration Mode Screen Table 3 65 Demonstration Mode Screen Error Mode Table 3 66 Demonstration Mode Screen Normal Mode 3 56 Table 3 67 Print Accounting Information Menu Table 3 68 Out of Service Screen Table 3 69 Current Lockup Screen Display sss Table 6 1 Current Lockup Screen Display sess Table 6 2 Lockup Help Displays cerrar tte rtr enangni Table 6 3 Typical Lockup Messages Fault Conditions and Corretivo ACON m 6 5 XII EE USA Revision 01 USA MAV500 Video Operator Manual General Description Chapter 1 General Description 1 1 Physical Description The Aristocrat MAV500 Video Gaming Machine is the latest model of a range of advanced gaming machines that incorporates the following features Advanced high performance electronics based on ARM RISC technology Advanced software enabling a wider variety of games and simpler machine operations Complete range of machine attachments enabling note and coin currency communication links progressive systems and custom options Comprehensive security options Modular design and construction A multi voltage power supply assembly Easier servicing and maintenance High resolution video displays advanced animation and graph
2. Press to activate payout Press to return to previous menu Monitor Test This screen display allows a range of tests to be conducted on the video monitor The operator inspects the display to display whether the tests have been passed or failed The available monitor tests are described below USA Revision 01 Table 3 28 Video Monitor Test Screen TEST MODE VIDEO MONITOR TESTS MENU Vertical Regularity Test Horizontal Regularity Test Red Colour Purity Test Green Colour Purity Test Blue Colour Purity Test Basic Colours Test Mode Colours Test Screen Frame Test Tilt Test Horizontal Curvature Test Vertical Curvature Test Geometrical Linearity Test Barrel Distortion Test Screen Regulation Test Cashout Service Press to select previous test Press to select next test Bet 5 Credits Press to choose selected test Play 5 Line Press to return to previous menu Press Any Button to exit chosen test 3 29 Machine Modes USA MAV500 Video Operator Manual halfway across the screen distortion distortion Geometrical Linearity Displays the series of horizontal and vertical lines on the same screen Barrel Distortion Tests for distortion at the edges of the monitor Button Test The Button Test allows the operator to test the function and operation of each playbutton Table 3 29 Button Test Screen KEY TEST PLAYER KEY 1 DoubleUp PLAYER KEY 2 Take Win PLAYER KEY 3 Play 9 Line Black PLAYE
3. Gaming Machine Maximum Machine Maximum 720W 432 W Gaming Machine Maximum plus Convenience Load 1180W 1152W Maximum Gaming Machine Typical Power Consumption 310W 380W Table 1 5 Environment Operating Storage Minimum Temperature Maximum Temperature Relative Humidity 0 80 non condensing 0 95 non condensing 1 10 USA Revision 01 USA MAV500 Video Operator Manual General Description Table 1 6 Compliances Compliances Explanation UL22 Pending Standard for Safety Amusement and Gaming Conditions FCC CFR47 Pt15 Radiated EMI for ITE standard AS1099 Pending USA Revision 01 1 11 USA MAV500 Video Operator Manual General Description Notes 1 12 USA Revision 01 USA MAV500 Video Operator Manual Installation Chapter 2 Installation 2 1 Pre Installation Requirements The following items are required to install a machine see Figure 2 1 Figure 2 2 and Figure 2 3 e verification of jurisdictional approval e a floor plan only required for new installations e a suitable base on which to mount the machine e adequate clearance between the sides of adjacent machines to allow the doors to be opened a minimum clearance of 160 mm is recommended e access to mains power outlets and connection cables of peripheral devices e machine keys if locks are fitted Important Note All mains power wiring must be installed by a qualified electrician and comply with Australian standard AS3000
4. Incremented if the coin acceptor detects a coin jam Incremented if the coin acceptor pulse exceeds 50 ms Incremented when the software detects that the coin diverter isn t operating correctly USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Reverse Coin Attempts may also be referred to Incremented when the coin acceptor device detects a coin passed through the coin optics in the reverse as Yo Yo attempts Illegal Coin Out Hopper Empty Hopper Jammed Hopper Disconnected Bill Acceptor Faults Bill Acceptor Disconnected Bill Stacker Removals Bill Stacker Full 5 Consecutive Bills Rejected direction Incremented when the machine is not in hopper collect but a coin passes the hopper optic Incremented when in hopper collect two consecutive 4 second attempts to pay out a coin fail Incremented when the hopper optic is blocked for more than 350 ms Incremented when hopper is disconnected checked once every second Incremented when a bill acceptor fault is detected Incremented when a bill acceptor has being disconnected Incremented when a bill stacker is removed Incremented when a bill stacker is full Incremented when 5 consecutive bills are rejected Replay Previous Games This Replay Previous Games screen allows the operator to replay the most recent games played on the machine The most recent game is game number 1 and approximately twenty of the most recent game
5. Upper Guide Location Pins Optical Scanners Self aligning Pressure Roller Connector Bezel to Stacker Figure 4 7 Bill Acceptor 4 5 Cancelling Credit When a player has credit that is below the preset Hopper Payout Limit and the player presses the Cash Out button the machine dispenses the credit amount into the chip tray However when a player s credit exceeds the preset Hopper Payout Limit and the player presses the Cash Out button the machine locks up When this occurs the machine provides an alert in the following way The machine displays the message CANCEL CREDIT e The machine plays a distinctive tune Take the following action 1 In the payout book record the CREDIT amount displayed on the screen 2 Pay the player or direct the player to collect the credit amount from the cashier 3 Reset the machine by inserting the Jackpot Key and turning it 90 clockwise then back again This cancels the credit USA Revision 01 4 9 Day to Day Operations USA MAV500 Video Operator Manual 4 6 Resolving Disputed Win Claims Note Verifying a player s claim may require the attendance of venue management When a player claims a win that the machine has not credited take the following action 1 Note and study the symbols on the machine display 2 Check that the player has correctly placed a bet 3 Check the game outcome against the pay table 4 Check the current game display against the last ga
6. Cashout Press to scroll backward by one line Service Press to scroll forward by one line Bet 3 Credits Press to scroll backward by one page Bet 2 Credits Press to scroll forward by one page Play 5 Line Press to return to previous menu Voucher In Display Table 3 38 Voucher In Log Screen VOUCHER IN LOG Voucher Date Time Voucher Type No voucher logs have been found Bet 5 Press to display extra information if available Credits Cashout Press to scroll backward by one line Service Press to scroll forward by one line Bet 3 Press to scroll backward by one page Credits Bet 2 Press to scroll forward by one page Credits Play 5 Line Press to return to previous menu Ticket Voucher Out Log Display Table 3 39 Ticket Voucher Out Log Screen TICKET VOUCHER OUT LOG Date Time Type Amount No voucher logs have been found Bet 5 Credits Press to display extra information if available Cashout Press to scroll backward by one line Service Press to scroll forward by one line Bet 3 Credits Press to scroll backward by one page USA Revision 01 3 35 Machine Modes USA MAV500 Video Operator Manual Bet 2 Credits Press to scroll forward by one page Play 5 Line Press to return to previous menu Gamma Protocol Displays Table 3 40 Gamma Protocol Menu Display GAMMA MENU Gamma Configuration Gamma Devices Gamma Diagnostics Cashout Press to select next item Service Pr
7. Reflector Panel Figure 5 1 Replacing Top Box Tube 5 2 USA Revision 01 USA MAV500 Video Operator Manual Care and General Maintenance 5 2 2 Cabinet Door Fluorescent Tubes The cabinet door fluorescent tubes are mounted to the reflector panel on the inside of the door To replace a cabinet door fluorescent tube refer to Fig 5 2 1 Open the cabinet door and switch OFF the machine Warning When the lighting system is working the fluorescent tube becomes very hot 2 Open the belly panel door 3 Rotate the tube and carefully remove from its sockets Insert the replacement fluorescent tube 4 Lock and close the belly panel door 5 Switch ON the machine check the lighting system and lock and close the main door Reflector Belly Panel Panel Door open Belly Panel Door Lock SS Seem 0000 gt Security Switch Artwork Panel Fluorescent Tubes Bill Stacker Sa s Belly3a cdr with cage open Figure 5 2 Cabinet Door Fluorescent Tube USA Revision 01 5 3 Care and General Maintenance USA MAV500 Video Operator Manual 5 3 Playbuttons 5 3 1 Playbutton Lamps Warning Lamp and logic looms operate on different voltages incorrect wiring may damage the machine or cause improper operation The playbutton lamps are wedge base 24 V DC 2 W To replace a playbutton lamp 1 Open the cabinet door and switch OFF the machine 2 Grasp the microswit
8. The electronic meters soft meters record a variety of details relating to machine operation gameplay and player interaction as well as a variety of statistical counts security events and past games Players have the assurance that there is a record kept of recent win or pay situations When the machine is switched on it automatically initiates a self test that continues in the background as long as the machine is in play mode During the self test the machine checks the electronic meter data held in memory Some jurisdictions require electronic metering data to be stored in triplicate in three separate battery backed RAM chips In the case of a meter malfunction where none of the meters sets match the machine displays the error message 3 WAY MEMORY ERROR and the machine locks up This message indicates a serious machine malfunction Failure in the self audit calculation also causes a machine lockup with the message SELF AUDIT ERROR being displayed Resetting Metering and Self Audit Errors To clear a metering or self audit error it is necessary to rectify the memory fault and re establish correct operations with all corrupted meters set to zero The lockup is removed by turning the Audit Key ON following the on screen guidance and then turning the Audit Key OFF to return to gameplay After recovering from a memory error all electronic meters will be reset to zero The information held in the electronic meters includes Accounting In
9. U S A MAV500 VIDEO GAMING MACHINE OPERATOR MANUAL AM 1921501 01 Preface USA MAV500 Video Operator Manual Aristocrat Technologies Australia Pty Ltd 2001 The gaming machine described in this document may be covered by patents and registered designs The information contained in this manual is the confidential proprietary property of Aristocrat Technologies Australia Pty Limited Australia Absolutely no use dissemination or copying in any media of any portion of this material is to be made without the prior written authorisation of Aristocrat Technologies Australia Pty Limited All rights reserved In the event of publication statutory copyright is claimed Aristocrat Technologies Australia Pty Limited reserves the right to change without notice the design or specifications of the gaming machine covered by this document Additional information is available from time to time in the form of technical bulletins New editions of this document may change its contents This document is not for use in countries where gaming machines are prohibited by law CAUTION All functions of the machine are controlled by complex electronics Unqualified personnel must not interfere with any mechanisms or controls as this may permanently damage the machine and lead to expensive repairs or component replacement and will render the warranty void Important Safety Information This document contains important information about the use of the equi
10. d In some markets the hopper refill amount must be recorded in the machine memory To do this insert and turn the Audit Key to enter Operator Mode select Record Refill may be under Miscellaneous Operations and press the appropriate buttons to record the refill amount Turn the Audit key back to return to Play Mode e Record the number of coins placed in the hopper in the refill register e 3 Where the Operator permits monitor gameplay operations for any faults a For machines that accept bank notes insert a valid bank note in good condition and confirm that it is accepted and credited correctly If the bank note is not accepted on the second attempt repeat the test on another note If the second bank note is also rejected refer to the Fault Finding section in the Bank Note Acceptor chapter of the Service Manual b For machines that accept coins check that coins are accepted credited and paid out correctly Retrieve bank notes and coins inserted during testing 2 8 USA Revision 01 USA MAV500 Video Operator Manual Installation 4 Machines operating on a network system may now be connected and installed onto the network For installation procedure refer to the manual for the particular communications network used 5 For machines fitted with a ticket printer carry out the general maintenance procedures as detailed in the Printer chapter of the Service Manual or the Care and General Maintenance chapter of the Op
11. Mode gt Operator Setup Selections Menu Sound System Setup 6 4 USA Revision 01 USA MAV500 Video Operator Manual Machine Conditions 6 2 Message Displays and Conditions The table below shows typical machine condition messages together with the respective lockup status and the appropriate procedures for correcting or removing the lockup Should the condition persist call the local Aristocrat service organisation Table 6 3 Typical Lockup Messages Fault Conditions and Corrective Actions TYPE MESSAGE ERROR CONDITION RESET PROCEDURE MEMORY ERROR corrupted the instructions on screen MEMORY The Game EPROMs are Enter the Operator Mode and follow ERROR GAME not identical to those the instructions on screen EPROMS previously installed CHANGED MEMORY The machine options Enter the Operator Mode and check ERROR stored in EEPROM have the information saved in the Machine MACHINE been corrupted Options screen Follow the OPTIONS instructions on screen to reset the machine MEMORY This error occurs when an Enter the Operator Mode and follow ERROR SELF error is detected in the the instructions on screen AUDIT ERROR meters that account for all money in and out of the machine MECHANICAL The mechanical meters Reconnect mechanical meters METERS have been disconnected Check looming and sockets DISCONNECTED or are faulty DOOR DOOR OPEN Main door is detected as Close Main door SECURITY MAIN being open DOOR O
12. 0 MJT Wins Non Tax Ded 0 Last Session Accum Wins 0 Last Session Reason Multiplier Win Cashout Press to display previous meter screen Play 5 Line Press to return to previous menu The items recorded in the Current Meters screens are explained below Current Credits Credits currently available to be bet or collected Total Games Played Total number of games played Total Credits Bet Accumulated value of all credits bet Total Credits Won Accumulated value of credits won that is paid out to the credit meter as a hopper payout or a winning cash ticket True In The total number of all coins inserted and accepted into machine Bills Inserted The total credits of all bills inserted and accepted into the machine Coin Drop Total number of all coins that are diverted to the cashbox Gross Drop The total credit value of all money coins and bills accepted by the machine True Out The total credits of all cashouts paid out by the machine either by hopper payout or printer ticket CASH OUT Tickets and CASH WIN Ticket USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Cashout Handpays The total of all credits paid out as handpays as a result of cashouts exceeding the Hopper Payout Limit or the Printer Payout Limit Jackpot Wins The total of all credits paid out as handpays as a result of wins exceeding the Jackpot Win Limit Total Handpays The total credits of all comb
13. 01 USA MAV500 Video Operator Manual Machine Modes Out of Service Option This operational option enables a floor attendant to place an EGM into or remove a machine from the Out of Service mode as required Table 3 68 Out of Service Screen Operator Key Turn off to START Out of Service Mode Play 5 Line Key Press to return to previous menu without entering Out of Service Mode Operator Key Turn on again to EXIT Out of Service Mode and then Turn Reset Key to reset lockups detected in Out of Service Mode 3 3 6 Current Lockup Menu Items The gaming machine has an extensive system of self monitoring and should any abnormal conditions be detected the machine will automatically enter a lockup condition In lockup the game is disabled to prevent any further player interaction and the game message area displays guidance information Lockup conditions are handled by the Operator Mode Menu item Current Lockup The menu is displayed and the conditions requiring attention are highlighted by the characters Each lockup condition has an associated help screen outlining the procedure for fixing the fault The Current Active Lockup Menu is shown below followed by a summary of the associated help screens USA Revision 01 3 53 Machine Modes USA MAV500 Video Operator Manual Table 3 69 Current Lockup Screen Display CURRENT ACTIVE LOCKUPS Attendant Handpay Door Faults Bill Acceptor Cash Out Handpay Main Door Open Bill Acc Error
14. 1 Turn the key in the lock and remove 2 Push the cabinet door closed Switching Machine On or Off WARNING Dangerous voltages are present inside the machine when mains power is on Always turn off mains power before touching any internal parts with bare hands or with metal objects held in the hands To switch the machine ON or OFF 1 Open the cabinet door Switch the main power switch ON or OFF Lock and close the cabinet door Remove the key TuS Power Supply Assembly Figure 4 2 Switching Machine On or Off USA Revision 01 USA MAV500 Video Operator Manual Day to Day Operations 4 3 Refilling Hopper When the hopper needs refilling the machine will lock up and display a Hopper Empty message To perform a hopper refill 1 Obtain the correct number of coins required to fill the hopper 2 Open the cabinet door the machine will display a Door Open Main message 3 Place the coins into the hopper 4 Close and lock the cabinet door the machine will remain in fault mode 5 Insert the Jackpot Reset Cancel Credit key and turn it 90 clockwise then back again and remove This will clear the lockup Hopper Empty 6 Record the refill amount in the refill register If coins were owing to the player before the hopper refill the machine will now dispense the coins into the coin tray USA Revision 01 4 3 Day to Day Operations USA MAV500 Video Operator Manual 4 4 Clearing Coin and Bill Ja
15. Open Signature Error Win Handpay Cashbox Door Open Bill Acc Failed Mystery Handpay Bill Acceptor Door Open Stacker Full Mystery Ticket Stacker Removed Link Jackpot Coin Faults Bill Acc OOS Bonus Handpay Coin Acceptor Fault Memory Errors Coin Jam Optic Fault Printer Faults 3 Way Memory Error Yoyo Printer Disconnected Game EPROMs Changed Coin Diverter Fault Printer Fault Self Audit Error Paper Depleted Game Machine Options Hopper Faults Jurisdiction Options Hopper Empty Miscellaneous EEPROM CRC Mismatch Hopper Jammed Battery Low Mikohn Faults Illegal Coin Out Meters Disconnected Mikohn Disconnected Hopper Disconnected Out of Service Mikohn comm error Touch Screen Error The characters are next to active lockups Service Press to select next lockup Cashout Press to select previous lockup Bet 5 Credits Press to see selected lockup help Play 5 Line Press to return to previous menu 6 2 USA Revision 01 USA MAV500 Video Operator Manual Machine Conditions Table 6 2 Lockup Help Displays CURRENT ACTIVE LOCKUP HELP SCREENS To reset Complete any relevant book work Turn the Reset Keyswitch on then off Wait for the Mystery Mikohn equipment to reset To reset Complete any relevant book work Turn the Reset Keyswitch on then off Wait for the Mystery Mikohn equipment to reset To reset Complete any relevant book work Close security door and exit operator menu Turn the Reset Keyswitch on then off Wait for the Mikohn
16. Press to return to previous menu USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Table 3 49 Gamma Diagnostics Screen GAMMA DIAGNOSTICS Host Packet Received Link Currently Down EGM Packet Transmitted Bytes Received Host Commands EGM Commands Good Packets Received Polls Received Link Down Inter Packet Timeouts Inter Byte Timeouts CRC Errors Same Sequence Num Bad Sequence Num S222 2 0 esr mor Los Cashout Press to pause display update Bet 2 Credits Press to clear display update Play 5 Line Press to return to previous menu Table 3 50 Thermal Printer Screen THERMAL PRINTER DIAGNOSTICS GS S Return Printer Status GS z Request Printer Status Printer NOT ready inversed Paper Not Low NOT Top of Form Paper Not In Printer Paper Loaded Not Top of Form State Paper Not Loaded inversed Barcode Not Complete Ticket Not Complete Paper Not In Path Paper Jam Bet 2 Credits Press to Formfeed paper Bet 3 Credits Press to print Test Ticket Play 5 Line Return to previous menu USA Revision 01 3 41 Machine Modes USA MAV500 Video Operator Manual 3 3 4 Operator Setup Selections The Operator Setup Selections menu gives the operator access to configurable options of the gaming machine Table 3 51 Operator Setup Selection Menu OPERATOR SETUP SELECTIONS MENU Game Machine Options Jurisdictional Settings Bet Line Denom Settings Progressive Level Setup Location Name
17. Sound System Setup This screen allows the operator to change the volume setting of the machine and to hear all the sound effects used by the machine Table 3 57 Sound System Setup SOUND SYSTEM TESTS VOLUME Bet 2 Credits Press to decrease volume Bet 3 Credits Press to increase column Bet 5 Credits Press to play machine tunes Play 5 Line Press to return to previous menu USA Revision 01 3 47 Machine Modes USA MAV500 Video Operator Manual Real Time Clock Setup This screen allows the real time clock to be set Table 3 58 Real Time Clock Setup REAL TIME CLOCK SETUP SECOND 50 MINUTE 28 HOUR 15 DAY 3 01 MONTH JANUARY YEAR 2001 Cashout Press to choose previous item Service Press to choose next item Bet 2 Credits Press to decrease item value Bet 3 Credits Press to increase item value Play 5 Line Press to return to previous menu Player Message Setup The contents of the Player Message screen display is shown on the Game Screen during game play Table 3 59 Player Message Information PLAYE R MESSAGE SETUP PLAYER MESSAGE ENGLISH Bet 3 Credits Press to select Play 5 Line Press to return to previous menu 3 48 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes 3 3 5 Miscellaneous Menu The Miscellaneous Menu provides a range of operational features relating to the Bank Note Acceptor Periodic Meters demonstrations accounting print outs and re
18. be zero to reset periodic meters Table 3 63 Reset Periodic Meters Screen RESET PERIODIC METERS Bet 5 Credits Press to reset periodic meters Play 5 Line Press to return to previous menu Demonstration Mode Demonstration Mode enables gameplay without any money being inserted or any payouts being made This option is only available when player credits are zero the main door is open and no other lockups are active To enter Demonstration Mode the operator must close the main door and turn the Audit key OFF To exit from Demonstration Mode and return to the Operator Mode Menu turn the Audit key ON If certain conditions are not met when selecting Demonstration Mode item then a warning screen will be displayed 3 50 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Table 3 64 Demonstration Mode Screen DEMONSTRATION MODE Entry to this mode is not permitted unless a Credit is zero b Main Door is open c No other lockups active d Game is not currently in progress Play 5 Line Press to return to previous menu If the previous conditions are met and the machine is NOT currently in Demonstration Mode then the following information is displayed Table 3 65 Demonstration Mode Screen Error Mode Operator Key Turn off to start DEMONSTRATION MODE after first closing main door Play 5 Line Press to return to previous menu without entering Demonstration Mode To exit from demonstratio
19. coin handling system is to check the validity of coins inserted establish a count and pass signals to the Main Board The coin handling system directs coins to either the hopper cash box or coin tray The MAV500 is compatible with several different coin handling systems USA Revision 01 USA MAV500 Video Operator Manual General Description Hopper if used The hopper acts as a holding unit for coins When instructed by the main board the hopper returns coins to the player For each coin ejected the hopper sends a signal to the Main Board When the required number of coins has been dispensed the Main Board signals the hopper motor to stop Bill Acceptor and Soft The function of the bill acceptor is to accept valid note currency and Drop Analyser if register the appropriate number of credits for gameplay A note stacker used is used to store the notes and to record monetary and statistical information The information stored in the stacker may be read by a PC based system away from the gaming floor without opening the stacker Player The function of player communication is to allow a player using an Communication if identification card to log on to a network system when playing a used machine The network system maintains a record of player transactions and allows messages to be sent to individual players The player communication module can be attached to the side of the gaming machine or fitted in the top box Mech
20. equipment to reset Game Eproms Changed To reset this fault Follow the instructions at the main menu Self Audit Error To reset this fault Follow the instructions at the main menu Game Machine Options To reset this fault Enter the Machine Options menu Set options as required then save options Return to Operator Mode and reset static ram Jurisdiction Options To reset this fault Remove Game EPROMs and install Setchip EPROMs Setup options as required save options and re install Game chips EEPROM CRC Mismatch To reset this fault If the table displays a jurisdictional CRC error for Calculated vs EEPROMs remove Game Chips and install Memory Clear Game Setup chips set up options as required and save options then re install Game chips For all other errors follow the instructions at the main menu Open the main door check loom and reconnect the Mikohn or close the main door or disable the Mikohn Game Address from the Machine Option Menu Hopper Empty Check if the hopper is empty if so refill the hopper Open main door correct problem then close main door Replace the stacker To reset this fault reconnect the Bill Acceptor then close the main door Alternatively disable the Bill Acceptor via the Machine Options Menu screen Printer Fault Open the main door repair or replace the Printer then close the main door Paper Depleted Open the main door insert new paper stock and close the main door Signature Erro
21. pays the value of the credits and then resets the machine by turning the Jackpot Key ON then OFF e the message Credits paid out 99 99 is displayed on the screen e the CANCEL CREDIT electronic meters and electromechanical meters record the number of credits paid out the game CREDIT on the screen and the CREDIT electronic meters are reset to zero Types of Games Machines generally have one of three game types multiplier multiline and multiline multiplier Multiplier A multiplier game allows a player to gamble more than one credit per game on a single winning line Each additional credit gambled generally multiplies the value of the prize by the value of the credits staked Multiline A multiline game allows a player to specify multiple lines on which to bet for a winning combination The win total is calculated by adding each of the win lines Centre Line 5 4 to 5 Lines 5 amp to 9 Lines Figure 3 2 Centre Line and Multi Line Combinations 3 4 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes 3 2 2 3 2 3 Video Display The video display unit provides high resolution graphics The unit is able to display attractive game illustrations and animations as well as player messages operator menus and information displays The simulated spinning reels take up most of the screen area The area at the top of the screen displays CREDIT BET and WIN information as well as the coin denomination accepted
22. progressive jackpot feature that assures the player of winning one of four levels of progressive jackpot The Hyperlink feature game is triggered at random during a base game at any one of the linked EGMs which are contributing small amounts to the jackpot pool The base game is then replaced by the Hyperlink feature game consisting of five spinning reels on which a series of numbers are recorded The player presses the pushbuttons to stop the individual reels and reveal the reel numbers The sum of USA Revision 01 3 33 Machine Modes USA MAV500 Video Operator Manual the reel numbers provides the game score which then determines the jackpot level won Table 3 36 Hyperlink Reels Display TEST MODE COMBINATION TEST Cashout Bet 2 Credits Bet 3 Credits Bet 5 Credits Play 5 Line Next reel Step backward Step forward Go Exit Event Log Display This screen displays the date time and type of the most recent event messages recorded in SRAM The log holds information on the last eighty events 3 34 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Table 3 37 Event Log Display EVENT LOG Date Time Event Type Information dd mm yy hh mm Main Door Open dd mm yy hh mm Operator Mode Entered dd mm yy hh mm Cash Credit Hand Pay 15 60 dd mm yy hh mm Main Door Open dd mm yy hh mm Machine power up dd mm yy hh mm Cashbox door open dd mm yy hh mm Bet 5 Credits Press to display extra information if available
23. 0 Video Operator Manual Manual pay definition ne G 3 max bet definition G 3 Metering and Self Audit Errors 3 10 Miscellaneous Menu enne 3 47 WING e multiline defiibtOl sessirnar Miultipli t sssaaa multiplier definition N TROT VOCKY Paults 2c erra iuratus 3 7 0 Operator Made tentent 3 1 3 11 Operator Mode Menu Displays 3 12 Operator Setup Selections 3 41 Out of Service Option ssureniniririisiran 3 51 P Potcentage Bob uostri Performance Calculations Periodic Meters ccsissnsssssvessasvassessassasscsonsons play button definition susswscnniiisisis Play Mode 22 cisseredsceshsehicadalannindiedssieeueaens playbutton replacing 25 4 POKET m 3 1 power cable sireni 2 6 Pre Installation Requirements 2 1 printer log PR 3 33 printing VXTORIHAEIOE Louie teet rei terinne 3 50 Progressive Level Setup 3 44 Pushbutton Layout i c eio 3 7 Pushbuttons R Real Time Clock Setup en 3 46 Record Rehll aisodoc berba b tein HOPPER eiui a oh Fari bt i RRs removing hoppii ionic rt bi replacing a playbutton replacing fluorescent tubes 5 2 Replay Previous Games eene 3 23 Reset Bills Vouchers In Stacker 3 47 Reset Periodic Meters scsccscsscccssssciassasaaacas 3 48 Tevere 4 Ol aae nT 3 23 RISC e E P HO 1 1 RISC
24. 1991 or equivalent national jurisdictional standards for mains wiring WARNING The gaming machine must be transported and handled with care Ensure the machine is not dropped or severely bumped e Applicable electrical standards require a method of disconnecting gaming machines from primary power Since the main power switch is within the gaming machine the machine is to be switched off at the main circuit breaker panel in the event of an electrical fault USA Revision 01 2 1 Installation USA MAV500 Video Operator Manual Casino or Round Tap 455 1323 USA001 cdr 118 lt 578 NE All dimensions in millimeters Figure 2 1 Machine Dimensions 2 2 USA Revision 01 USA MAV500 Video Operator Manual Installation 1091 ChopTop L 962 owboy USA002 cdr 118 500 578 i iun All dimensions in millimeters Figure 2 2 Machine Dimensions Chop Top and Lowboy USA Revision 01 2 3 Installation USA MAV500 Video Operator Manual Mounting holes 4 shown Drill to suit fastener Hole for Cables 953 1 off For detailed dimensions refer to mechanical MACHINE drawing xxxxx in the Service Manual Volume Il FOOTPRINT Mihimum spacing 660 Minimum Base Width between machine and walls flush Minimum spacing betwe n machines D Side face of adjacent idi Door Swing CLEARANCES Note All dimensions in millimeters Figure 2 3 Machine Footprint and Clearances 2 4 USA
25. 4 11 4 8 Performance and Audit Calculations 4 12 Care and General Maintenance 5 1 MESI em 5 1 5 2 Fluorescent TUbO6sS 2cene ee easi ann nh kann aka naa annia nana 5 2 521 ToBBOCUBBO ei ea e RHEIN a a eS 5 2 5 2 2 Cabinet Door Fluorescent TUDES renes 5 3 5 3 PAY DUONG 5 4 Se Plavbumbn LS BS sereine 5 4 o2 E Go e Pee Pea ee eee area eae 5 5 541 Bemoung and Feplaclnd entia erben cab Ran hechas 5 5 HI MES E 5 6 5 5 Coin CORIBAEIMOE uisi error verd v on 5 7 55 Removngand ReplBollguusu ete erae pea E ERES pEUE SAP u mE Rb PSS 5 7 5 6 Bill AcGOptor Uni aeiiiiani rata das sna nnciki nada 5 7 561 Removing and Repl amp cilig succes rterrti reeren 5 7 5 5 2 Mamenang E sie exits ie tertio taldebh A te dan dS 5 7 VIII EE USA Revision 01 USA MAV500 Video Operator Manual Table of Contents Machine Conditions and Messages 6 2 6 1 Machine Alerts eee riii iori nati toman in taa uuiis 6 2 514 Operational MESSAGES innin 6 2 DIZ Machine LOUren aa 6 3 6 1 3 Door Access and Alarm Sound sss 6 5 6 14 Intelligent REZ uiine 6 5 6 2 Message Displays and Conditions 6 7 Glossary G 1 Index l 1 USA Revision 01 ee IX Table of Contents USA MAV500 Video Operator Manual List of Figures Figure 1 1 Typical MAV500 Video Gaming Machine with Bill Acceptor External VIEW sassis 1 4 Figure 1 2 Typical MAV500 Video Gaming Ma
26. 500 Video Operator Manual SET 3 Power Up count Games Since Power Up Games Since Door Open Electronic Credits In Electronic Credits Out Table 3 5 Current Meters Display Screen 2 CURRENT METERS OTHER METER SET 1 Cashout q 0 0 0 0 Press to display previous meter screen METER SET 2 a 0 0 0 0 Service Press to display next meter screen Press to return to previous menu Play 5 Line Table 3 6 Current Meters Display Screen 3 SET 3 Occurrences of JPO JP1 JP2 JP3 JP4 JP5 Mystery Pay Accumulative Value of JPO JP1 JP2 JP3 JP4 JP5 Mystery Pay Mystery to Credit Link to Credit USA Revision 01 CURRENT METERS LINK PROGRESSIVES METER SET 1 n nn n nn n nn n nn n nn n nn n nn n nn n nn Cashout n nn n nn n nn n nn n nn n nn n nn n nn n nn Press to display previous meter screen METER SET 2 Service Press to display next meter screen Press to return to previous menu Play 5 Line n nn n nn n nn n nn n nn n nn n nn n nn n nn Machine Modes 3 15 Machine Modes USA MAV500 Video Operator Manual 3 16 Table 3 7 Current Meters Display Screen 4 CURRENT METERS BONUS JACKPOTS METER SET 1 METER SET 2 SET 3 Bonus Awards Handpays Tax Deductible Handpays Non Tax Ded Credit Meter Tax Ded Credit Meter Non Tax Ded Multiplier Wins MJT MJT Wins Tax Deductible
27. Between these two areas is the message display area Sounds and Tunes Sounds and tunes are used in combination with the graphics and animation to increase game appeal Different sounds are played to signify various machine conditions such as alarm reel spin stop win lose double up win jackpot bell coins entering machine and coins falling to coin tray Each game has its own specific sounds and tunes The volume of the sound system can be adjusted in the Sound System Setup menu USA Revision 01 3 5 Machine Modes USA MAV500 Video Operator Manual 3 2 4 Light Tower Multi level light towers are fitted to provide an additional level of customer service security and house control The tower is color coded to identify the machine s denomination Typical light tower functions are as follows CONDITION DOOR CLOSED DOOR OPEN Teplignt Bottom Light Top Light Bottom Light _ de or or o FASTFLASH OFF OFF Service o or on rasrrasn The Light Tower indicates one of four possible machine states The IDLE state the default state when no other state exists The SERVICE state when the Service button has been being pressed and it is lit The TILT state the machine will be considered to be in this state when one of the following conditions exists a lockup fault condition excluding Main Door Open and the Handpays state such as Logic Door Accesses or Bill Acceptor Error a non loc
28. CHERS RECEIVED Last Voucher Amount Nothing Second Voucher Amount Nothing Third Voucher Amount Nothing Fourth Voucher Amount Nothing Fifth Voucher Amount Nothing Total Value of Vouchers Received 0 00 Vouchers In Stacker Vouchers Validated Vouchers Confiscated Bills or Vouchers Rejected Change Credits Obtained Play 5 Line Press to return to previous menu 3 20 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Voucher Out Meters The Voucher Out Meters record the number of occurrences of specific security accesses and machine faults Table 3 14 Voucher Out Display VOUCHER OUT METERS NUMBER OF VOUCHERS PAID Cashable Vouchers Machine Non Cashable Vouchers Player Non Cashable Vouchers Cashout Vouchers Cash Win Vouchers Jackpot Vouchers AMOUNT OF VOUCHERS PAID Cashable Voucher Amount 0 00 Machine Non Cashable Amount 0 00 Player Non Cashable Amount 0 00 Cashout Amount 0 00 Cash Win Amount 0 00 Jackpot Win Amount 0 00 Total Value of Vouchers Paid 0 00 Play 5 Line Press to return to previous menu Security Meters The Security Meters record the number of occurrences of specific security accesses and machine faults Table 3 15 Security Meters Display Page 1 SECURITY METERS Main Door Accesses 11 Cash Box Accesses 2 Logic Door Accesses 4 Bill Acceptor Door Accesses 2 Mechanical Meters Disconnected 0 Printer Faults 0 Printer Disconnected 0 Paper D
29. CS Collect Amount Credits Times Collected 0 10 11 20 21 30 31 40 41 50 51 75 76 100 101 200 201 300 301 500 501 e Sooo oe Sao t2 Play 5 Line Press to return to previous menu The following text provides an explanation for the information in the CASHOUT Statistics CASHOUT Amount Credits Specifies the range of CASHED OUT amount in credits eg 1 10 11 20 21 30 31 40 41 50 51 75 76 100 101 200 201 300 301 500 501 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Times The number of times that a player COLLECTED COLLECTED credits in that range Gamble Statistics The Gamble Statistics screen displays the gamble statistic of the machine For each winning amount within a winning range the selected gambled or Take win is recorded Table 3 20 Gamble Statistics GAMBLE STATISTICS Win Amount Gambled e Chosen Red 2 0 0 0 0 0 1 1 0 0 4 3 0 0 1 1 0 0 0 0 0 0 0 0 Play 5 Line Press to return to previous menu The following text provides an explanation for the information in the Gamble Statistics Win Amount Specifies the range of winning amount in credits Gambled The number of times that a player chooses to Double if applicable after a winning play Take Win The number of times that a player chooses to take the win after a winning play Won Total number of times that card beat the dealer card USA Revision 01 3 25 Ma
30. Current Function Bill Acc Player Key Lamp Lamp 1 8 2 9 5 10 10 11 20 12 50 13 100 14 Enable ON OFF FLASH SLOW FLASH FAST Service Press to select next lamp Cashout Press to select previous lamp Bet 3 Credits Press to select function on off flash Play 5 Line Press to return to previous menu Coin Entry Test This screen allows the operator to test the coin entry devices The operator can change the reject state of the coin acceptor change the diverter state and turn the optic emitter on and off A message is displayed if a fault occurs Table 3 26 Coin Entry Test Screen TEST MODE Reject State Coin Acceptor Credit Sense Error Signal Diverter State Diverter Optic MESSAGE Bet 3 Credits Bet 2 Credits Play 5 Line 3 28 COIN ENTRY TEST Chip Tray Inactive Unblocked No Error Cashbox Unblocked Press to change reject state Press to change diverter state Press to return to previous menu USA Revision 01 USA MAV500 Video Operator Manual Hopper Open the Machine Modes Test main door and select Hopper Test from the menu the hopper will then pay out 10 coins Place the coins back into the hopper and close the main door If a fault such as Hopper empty jammed etc occurs a message is displayed on the screen Table 3 27 Hopper Test Screen TEST MODE HOPPER TEST 0 Hopper Test Payout Last Hopper Event None Cashout Play 5 Line
31. Jackpot Win Logic Door Open Signature Error Win Handpay Cashbox Door Open Bill Acc Failed Mystery Handpay Bill Acceptor Door Open Stacker Full Mystery Ticket Stacker Removed Link Jackpot Coin Faults Bill Acc OOS Bonus Handpay Coin Acceptor Fault Memory Errors Coin Jam Optic Fault Printer Faults 3 Way Memory Error Yoyo Printer Disconnected Game EPROMs Changed Coin Diverter Fault Printer Fault Self Audit Error Paper Depleted Game Machine Options Hopper Faults Jurisdiction Options Hopper Empty Miscellaneous EEPROM CRC Mismatch Hopper Jammed Battery Low Mikohn Faults Illegal Coin Out Meters Disconnected Mikohn Disconnected Hopper Disconnected Out of Service Mikohn comm error Touch Screen Error The characters are next to active lockups Service Press to select next lockup Cashout Press to select previous lockup Bet 5 Credits Press to see selected lockup help Play 5 Line Press to return to previous menu 3 54 USA Revision 01 USA MAV500 Video Operator Manual Day to Day Operations Chapter 4 Day to Day Operations 4 1 Opening and Closing Cabinet Door To open the cabinet door 1 Insert the cabinet door key and turn it 180 clockwise The door will pop open Jackpot Key Audit Key Belly Panel Door Belly Panel Lier ose Figure 4 1 Cabinet Key Locations EG USA Revision 01 4 1 Day to Day Operations USA MAV500 Video Operator Manual 4 2 4 2 To close the cabinet door
32. LT e The machine sounds an alarm To clear the coin jam take the following action 1 Open the cabinet door and switch OFF the machine CAUTION Take care not to damage the coin chuting 2 Clear any jammed coins from the coin chuting for additional information refer to the chapter Coin Chute Assembly in the Service Manual 3 Ensure that the chute is clear by dropping a coin through the chute while the cabinet door is still open 4 Switch ON the machine and close and lock the cabinet door 5 To reset the machine insert the Jackpot Key into the Jackpot key switch and turn it 90 clockwise then back again and remove 6 Carry out the coin chute test as outlined in the chapter Machine Modes Comparitor Bracket connects to underside of door mid trim __ Sensor Assembly Reflector Panel Diverter Solenoid Interface Board Fluorescent i Ballast Loom to Power Supply Coin Diverter Accepted Coins into Hopper Rejected Coins into Chip Tray Cutout for Hopper Coin Chute Accepted Coins into Cashbox Spring loaded Locating Tab Figure 4 4 Coin Comparator and Coin Chuting USA Revision 01 4 5 Day to Day Operations USA MAV500 Video Operator Manual 4 4 8 Hopper Photo optic Detector and Coin Chute CAUTION Avoid handling the second coin wiper spring If bent it may cause an incorrect coin payout and the machine to lock up with the message ILLEGAL COIN OUT If
33. Mode Menu Displays Typical Structure USA Revision 01 USA MAV500 Video Operator Manual Machine Modes 3 3 1 Machine Identification The Machine Identification screen provides essential machine information such as Game Eprom Id Credit Value Percentage Return and Jackpot Limit Table 3 2 Machine Identification Display MACHINE IDENTIFICATION AND CONFIGURATION Game Eprom Id AHG1263 Required Setchip Options Version 4 02 xx Value of 1 Coin 1 00 Value of 1 Credit 0 01 Variation and no 87 845 Actual Game Operating 181 705 Actual Bonus Operating 0 000 Location Name Casino Name Machine Number GMID 100000 Mikohn Address disabled Progressive Links Support ed 0 Comms Protocol Supported Gamma Hopper or Printer Installed Hopper selected Hopper Payout Limit 200 coins 200 00 Ticket Validation Generation n a no printer selected Jackpot Win Limit 200 credits 2 00 Maximum Credit Limit 1199 99 Play 5 Line Press to return to previous menu 3 3 2 Accounting Information The Accounting Information displays provide information for government authorities as well as additional financial and statistical details including periodic performance details game replay and game and gamble statistics Most of the information can not be altered although some details may be changed through Operator Setup Selections Machine Options The various screen displays may be accessed by following the on
34. PEN Logic door is detected as Close Logic door If door is already LOGIC CAGE being open closed then open and close the door CASH BOX as being open BILL ACCEPTOR detected as being open COIN COIN Signalling failure between Open Main door check the coin HANDLING ACCEPTOR coin acceptor and main acceptor and close Main door FAULT processor COIN OPTIC A coin is covering a Open Main door check coin chute FAULT sensor in the coin and coin acceptor for jammed coins acceptor or the unit is close Main door USA Revision 01 6 5 Machine Conditions MESSAGE ERROR CONDITION faulty Coin stringing fault Occurs when a coin has passed too slowly or upwards through the Coin Acceptor REVERSE COIN IN Yo Yo HOPPER USA MAV500 Video Operator Manual RESET PROCEDURE Open Main door check coin acceptor close Main door HOPPER Hopper is detected as Open Main door check hopper is DISCONNECTED being disconnected correctly connected close Main door HOPPER EMPTY Hopper empty Refill the Open main door refill hopper close hopper main door A coin has become jammed in the hopper optic or mechanical mechanism Open the main door and remove any such coins A coin was detected passing the coin out optic when it shouldn t have been The BACC has detected an internal fault HOPPER JAM CALL ATTENDANT ILLEGAL COIN PAID CALL ATTENDANT BILL ACCEPTOR ERROR BILL ACCEPTOR The BACC ha
35. R KEY 4 Play 7 Line PLAYER KEY 5 Play 5 Line PLAYER KEY 6 Play 3 Line PLAYER KEY 7 Play 1 Line PLAYER KEY 8 Service PLAYER KEY 9 Cashout PLAYER KEY 10 Bet 1 Credit PLAYER KEY 11 Bet 2 Credits PLAYER KEY 12 Bet 3 Credits PLAYER KEY 13 Bet 5 Credits PLAYER KEY 14 Bet 10 Credits Press to any two keys return to previous menu 3 30 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Table 3 30 Self Test Mode Combination Quick Test Display TEST MODE COMBINATION QUICK TEST KEYS Cashout Bet 3 Credits Bet 2 Credits Play 5 Line FUNCTION Next Reel Step Forward Step Backward Exit WIN 0 Bet 1 per Line by default 0 Mk5V007C Sound Effects Test This screen allows the operator to change the volume setting of the machine and to listen to all the sound effects used by the machine Table 3 31 Sound System Test Screen TEST MODE SOUND SYSTEM TESTS m j VOLUME Bet 2 Credits Press to decrease column Bet 3 Credits Press to increase volume Bet 5 Credits Press to play machine tunes Play 5 Line Press to return to previous menu USA Revision 01 3 31 Machine Modes USA MAV500 Video Operator Manual Combination Test The combination test allows the operator to select a combination of cards to be dealt This test is used to check the graphics and sound output associated with any winning combination Table 3 32 Self Test Mode Combination Test Display TEST MODE COMBINATION TEST KEY C
36. Revision 01 USA MAV500 Video Operator Manual Installation 2 2 2 3 2 3 1 Inspection on Delivery Inspect all exterior panels of the cabinet for damage that may have occurred during transportation Report any damage to your supervisor Installation Procedure Installation and commissioning of machines must be carried out by an appropriately licensed technician and must comply with the regulations of the jurisdictional authority The following procedures are for mounting connecting and commissioning the gaming machine into service Mounting WARNING The gaming machine is a heavy item Follow the national standard and code of practice for manual handling Mount the machine to the cabinet base as follows Warning The gaming machine must not be operated unless it has been properly installed 1 Ensure that the machine base is secured to the floor before mounting the machine to the base 2 Position the machine on the cabinet base aligning it with the cash box and cable holes refer to Figure 2 3 Drill holes in the cabinet base to match four rectangular mounting holes The machine must be fixed in four positions two at the front and two at the back to meet stability requirements 3 Secure the machine to the base using either bolts and nuts or the special purpose fasteners provided USA Revision 01 2 5 Installation USA MAV500 Video Operator Manual 2 3 2 Pre start Connections Checks and Po
37. Setup Sound System Setup Real Time Clock Setup Player Message Setup Cashout Press to select previous item Service Press to select next item Bet 5 Credits Press to choose selected item Play 5 Line Press to return to previous menu Machine Options The Machine Options Setup screen allows the operator to control and change some aspects of machine operation Options are selected and changed by following the on screen guidance and pressing the appropriate pushbuttons The machine options are stored in the first EEPROM on the Main Board Approval from the jurisdictional authority is required before the items in the Machine Options screen can be changed The logic door must be open to save changes to machine options 3 42 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Table 3 52 Operator Setup Mode Game Machine Options Display GAME MACHINE OPTIONS The LOGIC DOOR must be opened to save any changes MACHINE ID 000123 ACCEPT 1 BILLS MIKOHN GAME ADDRESS DISABLED ACCEPT 2 BILLS MAX BACC LIMIT 100 00 ACCEPT 5 BILLS JACKPOT WIN LIMIT credt 200 ACCEPT 10 BILLS COMMS PROTOCOL Gamma ACCEPT 20 BILLS HOPPER PRINTER Hopper ACCEPT 50 BILLS HOPPER LIMIT coins 200 ACCEPT 100 BILLS HOPPER FILL coins 0 ACCEPT VOUCHERS NO VOUCHER LIMIT 0 Ocr ENABLE BILL ACCEPTOR YES 5 INV BILL REJECT Enabled JACKPOT BELL TRIGGER Trigger at Limit or Feature JACKPOT BELL LIMIT cred 200 Save Machi
38. Slide the hopper into the guides on the base of the cabinet until the hook on the right hand side is in place 3 Push on the hopper handle to pivot the hopper 90 until the spring loaded pin is engaged in the retaining hole 4 Switch ON the machine and lock and close the cabinet door USA Revision 01 5 5 Care and General Maintenance USA MAV500 Video Operator Manual Top Handle Position of the Bill Acceptor Side Handle Guide Guide 0168 Spring Loaded Hopper Platform Release Pin Removal Path Figure 5 4 Hopper Removal 5 4 2 Cleaning CAUTION Avoid handling the second coin wiper spring If bent it may cause an incorrect coin payout and the machine to lock up with the message ILLEGAL COIN OUT displayed Remove any dust and dirt from the hopper photo optic with a soft paint brush or blow it away using a straw refer to Fig 5 5 5 6 USA Revision 01 USA MAV500 Video Operator Manual Care and General Maintenance 5 5 5 5 1 5 6 5 6 1 5 6 2 Hopper Photo optic Mk5V062_ Second Coin Wipe off Spring Figure 5 5 Hopper Photo optic Coin Comparator Removing and Replacing Refer to Clearing Coin and Bill Jams in the chapter Day to Day Operations Bill Acceptor Unit The bill acceptor requires a small amount of regular attention to maintain operations A service technician will be required if machine malfunction occurs Removing and Replacing Refer to Clearing Coin and Bi
39. Switch Monitor Screen Main Door Lock Mid Trim Panel Logic Cage Coin Power Acceptor Supply Belly Panel l EAM Artwork Acceptor Belly Panel Bill Door Acceptor Lock Belly Panel Mains Door Power Coin Fluoro Switch Tray E Ballast D or Coin Main Door Speaker Security Switch Chute Assembly Figure 1 2 Typical MAV500 Video Gaming Machine with Bill Acceptor Internal View USA Revision 01 1 5 USA MAV500 Video Operator Manual General Description Machine Keys The gaming machine requires keys for the following locks and switches to establish effective security and correct operation A key may only be removed from its lock or key switch after it has been returned to the locked position Refer to Figure 1 1 for lock and keyswitch positions Table 1 2 Machine Keys Function Cabinet Door Allows the operator to open the cabinet door Lock Insert the cabinet door key and turn it 180 clockwise then the door will pop open Audit Key Switch Enables entry to the Operator Mode Menu see Machine Modes Insert the Audit Key and turn it 180 clockwise Jackpot Reset Allows the operator to reset the machine after a machine fault has Keyswitch also been corrected see Machine Modes called the Insert the Cancel Credit key turn it 90 clockwise then back again Cancel Credit Key Switch Belly Panel Allows the operator access to the bill acceptor note stacker and Door door fluorescent tube Logic Cage Allows the o
40. a coin passes or jams in the hopper photo optic detector when the player has not pressed the CASH OUT button for a payout the machine locks up and provides an alert by displaying the message ILLEGAL COIN OUT or HOPPER JAMMED Take the following action 1 2 3 4 4 6 Open the cabinet door and switch OFF the machine Clear any jammed coins from the hopper photo optic detector Check that the hopper coin chute is aligned with the slot in the reflector panel Switch ON the machine and lock and close the cabinet door The machine will automatically reset after the door is closed Hopper Photo optic Second Coin Wipe off Spring Figure 4 5 Clearing Hopper Photo optic Detector USA Revision 01 USA MAV500 Video Operator Manual Day to Day Operations 4 4 4 Bill Acceptor If a bill jams in the bill acceptor it will automatically try to reverse the bill out of the bill acceptor If the automatic clearance fails the machine will lock up and display a fault mode message CAUTION The Bill Acceptor is controlled by complex electronics Unqualified personnel must not interfere with the unit The scanning and transport channel of the bill acceptor passes currency directly to the stacker Should a bill become lodged within the scanning channel the following steps will enable the jam to be cleared CAUTION Ensure the power is turned off before any maintenance procedures are carried out on the bill acceptor stacke
41. able Any active lockups are indicated by a flashing message at the bottom of the screen Machine Modes Machine Identification UsAMenus02 3 12 Accounting Information Current Meters Periodic Meters Current Credit nserted Meters Voucher Inserted Meters Voucher Out Meters Security Meters Replay Previous ame Cashout Statistics Gamble Statistics Game Statistic Hyperlink Statistics USA MAV500 Video Operator Manual Operator Mode M enu Machine Identification Accounting Information Diagnostic Information Operator Setup Selections Miscellaneous Current Lockup Diagnostic Operator Miscellaneous Current Information Setup Menu Lockup Menu Menu Selections Menu Reset Bills Vouchers in Stacker Self Test Menu Machine Options Jurisdictional Settings Bill Acceptor CR Check amp Mismatch Lamp Test Clear Coin Entry Test Hopper Test Monitor Test Button Test Comb n Quick Test Bet Line Denom Settings Reset Periodic Meters Sound Effect Test Combination Test Printer Test Factory Test Hyperlink Reels Test Progressive Level Setup Demonstration Mode Location Name Setup Sound System Setup Real Time Clock Setup Player Message Setup Print Accounting Information Event Log Voucher In Log Ticket Voucher Out Log Gamma Protocol Thermal Printer Out of Service Figure 3 4 Operator
42. amples of screen messages are Game over Door Open Main Coin Diverter Fault COMBINATION TEST The message may simply be an indication of normal game or operational processes requiring no remedial action However if the message indicates a lockup condition follow the procedure below USA Revision 01 6 1 Machine Conditions USA MAV500 Video Operator Manual 6 1 2 Machine Lockup The gaming machine has an extensive system of self monitoring and should any abnormal conditions be detected the machine will automatically lockup i e activate fault mode In fault mode the game message area displays guidance information and the game is disabled to prevent any further player interaction Fault mode conditions are dealt with via the Operator Mode Current Lockup Menu Entry to the Current Lockup screen is achieved by turning the Audit Operator key switch ON and selecting Current Lockup from the Operator Mode Menu The Current Lockup screen is displayed and the conditions requiring attention are highlighted by the symbol See Table 6 1 Each lockup condition has an associated help screen that provides information on the cause of the lockup and the procedure for resetting it A summary of the lockup help comments is given in Table 6 2 Table 6 1 Current Lockup Screen Display CURRENT ACTIVE LOCKUPS Attendant Handpay Door Faults Bill Acceptor Cash Out Handpay Main Door Open Bill Acc Error Jackpot Win Logic Door
43. anical Meter Electromechanical meters are used to record accounting data in a Board if used physical format The signals for the meters are received from the Main Board via the Backplane Ticket Printer if The ticket printer is an electronic device mounted within the cabinet it is used used for providing the player with a printed ticket for redeemable credits The printer when substituted for a hopper may also keep a second copy of all tickets printed for additional audit information Communications The function of the communications interface is to enable the machine to Interface if used be linked to a network and or subsidiary equipment The communications interface may be linked to various machine modules including security and transmits signals from these inputs as each one changes status Light Tower if used Multi level light towers may be used to provide an additional level of customer service and security USA Revision 01 1 3 USA MAV500 Video Operator Manual General Description Main Door Lock Belly Panel Boor Lock Figure 1 1 Typical MAV500 Video Gaming Machine with Bill Acceptor External View 1 4 USA Revision 01 USA MAV500 Video Operator Manual General Description Light Tower Top Box Art Panel Hard Casino Top Box Meters Speaker Outlets Provision for Top Trim Thermal Printe Panel gt Keyswitch Panel Door Door Hinge Security
44. apter Machine Modes When the machine is in operator mode normal game operation is not possible However demonstration mode and combination test mode enable gameplay without using currency Play Mode When in Play Mode the machine operates security and audit features runs self checking and testing continuously permits gameplay monitors and records gameplay activities continuously displays comments and guidance for players operators and technicians Basic machine operation in Play Mode is shown in Figure 1 3 Depending on the machine configuration credits may be registered by inserting coins tokens or bank notes or by using a cashless system With a cashless system credits are transferred to and from the machine through either a computer link or a smart card The machine has security features for screening the currency tendered to ensure that only valid currency is accepted If the currency is accepted by the machine the playbuttons on the mid trim become active and flash The player may then insert more currency play a game by pressing one of the flashing playbuttons or have the machine return the current credit total by pressing the CASHOUT pushbutton The player determines how USA Revision 01 1 7 USA MAV500 Video Operator Manual General Description 1 2 2 1 8 many credits to wager by pressing one of the BET playbuttons and the BET meter on the display screen shows the credits wagered Once
45. ashout Bet 2 Credits Bet 3 Credits Bet 5 Credits Play 5 Line Next Reel Step backward Step forward Go Exit 5 3 X X Mk5V007C Table 3 33 Self Test Mode Combination Test Result Display CREDIT BET WIN 1 Buys 100 Credits ITem Oi OPE Beg Combination Test 3 32 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Journal Printer Test This test allows the operator to test various aspects of the journal printer If a printer is not fitted or enabled then the message Printer not enabled or available will be displayed Table 3 34 Self Test Mode Printer Test Display PRINTER TEST JESSICA IG ICSC TR OT PRIN T2822 582628 228 521 SIR SCOR CR aE Abcdefghijklmnopqrstuvwxyz 1234567890 ABCDEFGHIJKLMNOPORSTUVWX YZ amp Factory Test The Factory Test option automatically conducts several tests simultaneously Tests conducted include coin validator coin diverter door switch video monitor tests and sound system tests Failed tests are displayed on the screen The Factory Test continues until stopped by the operator or until an error occurs in which case the type of failure is displayed on the screen Table 3 35 Factory Test Screen TEST MODE FACTORY TEST Cycle Count 1 Test Description Coin Entry Acceptor Test Time Error Type Bet 5 Credits Press to start Factory test Play 5 Line Press to return to previous menu Hyperlink Reels Test Hyperlink is a link
46. ch and lamp holder unit between the thumb and forefinger and pull out the faulty lamp 3 Push in the replacement lamp 4 Replace the microswitch and lamp holder unit by inserting it with a rocking action into the playbutton body 5 Push up the microswitch and lamp holder unit until it snaps into place 6 Switch ON the machine and lock and close the cabinet door Playbutton Mid Trim panel E Mk5V045_ Playbutton Body Lampholder and Microswitch Playbutton Wiring I View from underside of playbutton a Figure 5 3 Playbutton Lamps 5 4 USA Revision 01 USA MAV500 Video Operator Manual Care and General Maintenance 5 4 Hopper 5 4 1 Removing and Replacing CAUTION Always use the handles to lift the hopper Never lift the hopper by the motor and the end of the bowl as this action may bend the motor spindle Avoid handling the second coin wipe off spring If this spring is damaged it may cause an incorrect coin payout and the machine to lock up To remove the hopper from the cabinet refer to Figure 5 4 Open the cabinet door and switch OFF the machine Depress the spring loaded release pin Rotate the hopper 90 by sliding the left hand side outwards Slide the hopper straight out of the machine Lift the hopper by grabbing the handle with one hand and placing the other hand under the base of the bowl Cd OM MES To replace the hopper in the cabinet 1 Lift the hopper by its handles 2
47. chine Modes USA MAV500 Video Operator Manual Game Statistic Details of game play are recorded and displayed through the Game Statistics option The types of bets and lines chosen are analysed and the number of games played and the money won is displayed for each sub division Table 3 21 Game Statistics Display GAME STATISTICS Lines Games Money Bet Lines Games Money Played Won Played Won 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 Play 5 Line Press to return to previous menu Hyperlink Statistics The Hyperlink Statistics Menu provides access to the Self Test Mode and the Error Log display Table 3 22 Hyperlink Display HYPERLINK INFORMATION Progressive Levels Supported Level 0 Occurrence Level 1 Occurrence Level 2 Occurrence Level 3 Occurrence Total Num of Hyperlink Hit 0 Total Num of Jackpot Hit 0 Last Jackpot Amount Transferred 0 00 Play 5 Line Press to return to previous menu 3 26 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes 3 3 3 Diagnostic Information Menu The Diagnostic Information Menu provides access to the Self Test Mode and the Error Log display Table 3 23 Diagnostic Information Menu DIAGNOSTIC INFORMATION MENU Self Test Mode Event Log Voucher In Log Ticket Voucher Out Log Gamma Protocol Thermal Printer Cashout Press to select prev
48. chine with Bill Acceptor Internal View Figure 1 3 Basic Game Operation in Play Mode Figure 2 1 Machina DIenmslol gue cue b tuasin und tunanin Figure 2 2 Machine Dimensions Chop Top and Lowboy 2 3 Figure 2 3 Machine Footprint and Clearances sss Figure 2 4 Coin Comparator CC 62 shown Figure 3 1 Typical Format of Game Display Figure 3 2 Centre Line and Multi Line Combinations Figure 2 9 Typical Pushbutton LAYOUT icicsiccicsccdecstinanonrtiencumremnrned Figure 3 4 Operator Mode Menu Displays Typical Structure 93412 Figure 3 5 Examples of Typical Printer Tickets FlQute 4 1 Gabinet Key LOCA GIS isis cierta missi id dtes Figure 4 2 Switching Machine On or Off Figure 4 3 Coin Comparator Sensor Assembly Figure 4 4 Coin Comparator and Coin Chuting Figure 4 5 Clearing Hopper Photo optic Detector Figure 4 6 Dual Cage Housing and Bill Acceptor Access 4 8 Figure 4 7 Bill AGGSDUE uii iis pia ee enit bx aaa Figure 4 8 Removing Bill Stacker sees Figure 5 1 Replacing Top Box Tube Figure 5 2 Cabinet Door Fluorescent Tube Figure 5 3 Playbutton Lamps Figure 5 4 Hopper Remowval Figure 5 5 Hopper Photo optic EE USA Revision 01 USA MAV500 Video Opera
49. creen 3 41 Table 3 43 Gamma Security Modes Third Screen 3 43 USA Revision 01 EE XI Table of Contents USA MAV500 Video Operator Manual Table 3 44 Gamma Event Queue Display Fourth Screen 3 43 Table 3 45 Gamma Protocol Screen Fifth Screen 3 44 Table 3 46 Gamma Configuration Screen Sixth Screen 3 44 Table 3 47 Gamma Configuration Screen Seventh Screen 3 45 Table 3 48 Gamma Devices Screen sss 3 45 Table 3 49 Gamma Diagnostics Screen sss 3 46 Table 3 50 Thermal Printer SOreern a errant tatnen 3 46 Table 3 51 Operator Setup Selection Menu sss 3 47 Table 3 52 Operator Setup Mode Game Machine Options Table 3 53 Jurisdictional Machine Setting Table 3 54 Operator Setup Bet Line Denom Setup Table 3 55 Progressive Level Setup sse Table 3 56 Location Name Sel p n sean das rai rs i pes chui Table 3 57 Sound System SEMI sss masses easi Cose rui Duabus bebida reb Table 3 58 Heal Time Clock Seti moni titt ete pra ouis iod Table 3 59 Player Message Information cocaine Table 3 60 Miscellaneous Menu rnnt entere Table 3 61 Reset Bills in Stacker sss Table 3 62 Bill Acceptor CRC Check and Mismatch Clear
50. debis rch are chicane G 4 USA Revision 01 USA MAV500 Video Operator Manual S sample coin installation SECUN venience 3 8 Security NICER coca diver ERE 3 21 Sell est Made rrain RU IRR 3 27 LUE DM R 3 8 SER VICE robore dad RISE ER EXE ERR 3 6 Servite PUNO spesad anr pb ERE 3 7 soft meters definition G 4 Sound Effects Test soneran 3 31 Sound System Setup Lcucecesese cette 3 45 Sounds and TUNES aeexosexcrth netten 3 5 SDSGIBNCBE DIE essione 1 10 SPL deftintili eee eee eee PED G 4 SIBI POSTE condendi p ie elu 3 1 SE AM definitigi sosna anan et EO RUE G 4 T Ticket Voucher Out Log Display 3 35 USA Revision 01 Index TIGI eem 3 6 Types of Games Lusitanis 3 4 V Video DISBIGV aactor ionic 3 5 Video Gaming Machine 4r dks Jem 1 4 external VIEW uses os de physical description 1er 1 1 voltage selector Switch ect 2 6 Voucher In Display 2o uecoteso tenenti 3 35 Voucher Mir rm 3 35 Voucher Inserted Meters 3 20 NXoucher Out Meters saissicsiessesnasoaseaearcesse 3 21 W WIN Sucve 3 2 Y bil 3 23 Yo Yo defin uocare re rien G 4 ne Index 3 Index USA MAV500 Video Operator Manual Notes Index 4 EE USA Revision 01
51. e Otherwise this button will be lit to indicate it is enabled Service Button This button is used by the player to request service Pressing this button will toggle the button lamp on and off and will toggle the Service tier of the light tower on and off The Service tier of the light tower is also used to signal non lockup errors The on screen error message is cleared by pressing the Service button again The error is cleared when the fault has been corrected The following faults are non lockup faults Bill acceptor disconnected fault Bill stacker fault Bill stacker full 5 Bills rejected Printer paper low USA Revision 01 3 7 Machine Modes USA MAV500 Video Operator Manual 3 2 6 Machine Self Monitoring 3 8 Self test When the machine is switched on it automatically initiates a self test that continues in the background as long as the machine is in play mode During the self test the machine checks the electronic meter data held in computer memory and also carries out an audit calculation using essential meter counts This self audit calculation is defined by the formula CASH IN HOPPER REFILLS TOTAL CREDITS WON JACKPOT HANDPAYS TOTAL CREDITS BET CANCEL CREDIT COIN OUT The memory holds up to three copies of the electronic meter data METER SET 1 METER SET 2 and METER SET 3 If the data in one meter set does not match that in the other two sets the data of the two identical sets overwrites the sing
52. e Manual gives a general overview of the hardware and yea oar software KAY machine provides instructions for installation and fault finding describes in detail each of the major components of the machine Parts Catalogue Primarily intended for operators and service technicians It enables operators and service technicians to order machine parts The Parts Catalogue shows an illustration of each of the components of the machine e links each illustration with a part number USA Revision 01 iii Preface USA MAV500 Video Operator Manual This page intentionally left blank iv USA Revision 01 USA MAV500 Video Operator Manual Foreword How To Use This Manual Purpose of the Manual This manual provides procedures for the operation of the gaming machine Machine installation service and repair must be carried out by licensed technicians Warnings Cautions and Notes USA Revision 01 WARNING A warning immediately precedes an operating procedure or maintenance practice which if not correctly followed could result in personal injury or loss of life CAUTION A caution immediately precedes an operating procedure or maintenance practice which if not strictly observed could result in damage to or destruction of the equipment or corruption of the data A note immediately precedes or follows an operating procedure maintenance practice or condition which requires highlighting Tabl
53. e of Contents Table of Contents USA MAV500 Video Operator Manual About Aristocrat Technologies Australia Aristocrat Technologies Australia ATA commenced operations in 1953 and is one of the oldest and most successful gaming machine manufacturers ATA has supplied machines to every country and region in the world where gaming machines are legal including Austria France Germany Holland Malaysia the Philippines Africa Singapore Russia South America and the USA Aristocrat Technologies Australia employs over 1 400 people and has the largest gaming research and development facility in the southern hemisphere Offices Spare Parts Department PO Box 155 Rosebery NSW 2018 Australia Outside Australia Tel 612 9930 5100 Fax 612 9930 5199 Within Australia Tel 02 9930 5100 Fax 02 9930 5199 Head Office Aristocrat Technologies Australia Pty Ltd ACN 001 660 715 71 Longueville Road Lane Cove NSW 2068 Australia PO Box 508 Lane Cove NSW 1595 Outside Australia Tel 612 9413 6300 Fax 612 9420 1326 Within Australia Tel 02 9413 6300 Fax 02 9420 1326 USA Offices Aristocrat Inc Aristocrat Inc New Jersey 7160 Bermuda Rd Suite 240 Las Vegas Nevada 89119 651 S Hill Road Absecon NJ 08201 USA Tel 1 609 407 9330 Tel 1 702 952 4800 Fax 0015 1 702 952 5240 Hanson Distributing Co Aristocrat Inc Miami Suite 31 9201 Penn Ave S Bloomington MN 55431 8200 NW 27 St Office 104 Miami Florida 33122 USA T
54. e player to collect Also e the CREDITS COLLECTED electromechanical meter and the TRUE OUT electronic meter are incremented by the amount paid out USA Revision 01 USA MAV500 Video Operator Manual Machine Modes e the game CREDIT on the screen and the CREDIT electronic meter are decremented by the amount paid out a payout message is displayed on the screen showing the value paid out The machine monitors the hopper operation and the coin s passage from the hopper to the coin tray Unusual conditions and faults are registered by increments in the Diagnostic Meters video messages and machine lockups These fault conditions are ILLEGAL COIN OUT HOPPER EMPTY HOPPER JAMMED and HOPPER DISCONNECTED Bill Bank Note Acceptor The Bill Acceptor consists of an optical scanning unit and a bill stacker contained in a high security housing The scanning unit achieves a high percentage of acceptances and a second level scanning option can be initiated for high denomination bills During operation the acceptor registers acceptances and rejections Bills accepted increment the BILLS INSERTED electronic meter and electromechanical meter where fitted Detailed information is recorded in the Bill Acceptor meters which may be accessed from Operator Mode Accounting Information Menu These meters record the value and quantity of each note accepted A record is also kept of the last five notes accepted The machine monitors the bill accept
55. el 1 800 572 2463 Fax 0015 1 612 881 7960 Tel 1 305 594 2881 Fax 0015 1 305 594 9022 Vista Gaming Colorado Aristocrat Inc Oregon 700 Corporate Circle Suite G amp H Golden CO 80401 5244 HillTop Road Florence OR 97439 Tel 1 303 278 8701 Tel 1 541 997 5851 Aristocrat Inc Mississippi 308 Hwy 90 Suite F Waveland MS 39576 Tel 1 601 466 2673 vi USA Revision 01 USA MAV500 Video Operator Manual Table of Contents Table of Contents General Description 1 1 1 1 Physical Description lt lt 2 c0ncecavccnreccaveonsecnnceccatesnreccereon 1 1 1 2 Basic ODOFGLION ic vvacstctevtecsacscstecnsccciteccudacvaterdecnnccceeanes 12 Play Mole nrinn 1 2 2 Operator Mode 1 3 SpociicatONnS ssiisisssiriccrniiinsinrsin a Installation 2 1 2 1 Pre Installation Requirements 2 1 2 2 Inspection on Delivery cccssceceeceeeeeeeeeeeeeeeeeeeeeeeeeees 2 5 2 3 Installation Procedure eeeeeereeneee 2 5 CEREREM I ago 2 5 2 8 2 Pre start Connections Checks and Power Up wa 2 6 23 3 Commissioning the Machine retra 2 8 Machine Modes 3 1 3 1 Modes of Operation errore nire 3 1 MM d 3 1 3 2 1 Player Operation T 3 22 Video Display das Sounds and TRES uei NAAS 3 5 S28 Light MOWER 3 6 man Push assueta ied NUR e d adr RR RENE 3 7 3 2 6 Machine Selit Monitori
56. en OFF 6 7 Machine Conditions USA MAV500 Video Operator Manual 6 8 USA Revision 01 USA MAV500 Video Operator Manual ADH Animation Lamps Any pays ARM250 Audit key switch Audit meters Base Book pay Button panel Cabinet Cancel credit Cash box Clearance Coin comparator Coin detectors USA Revision 01 Glossary Glossary Aristocrat Disc Hopper Lamps located in the top box for animation purposes Symbols are read anywhere on the payline and not necessarily left to right or right to left Advanced RISC Machine a type of integrated microcontroller To display the electronic audit meters on the monitor insert the audit key and turn it 90 clockwise See electronic and electro mechanical meters A specially designed box unit on which the cabinet stands The cash box is usually located securely within the base After the player presses the COLLECT button the credits are manually paid out to a player and recorded in the payout book The series of buttons across the front of the cabinet which the player uses to control game play The major cabinet or casing in which the workings of the machine are housed When a player attempts to COLLECT a credit amount greater than the amount that the Hopper can pay out the machine locks up When this occurs the Cancel Credit procedure allows for the player to be paid manually and the credit on the machine cancelled to zero The hig
57. epleted Faults 0 Service Press to display next meter screen Play 5 Line Press to return to previous menu USA Revision 01 3 21 Machine Modes USA MAV500 Video Operator Manual Table 3 16 Security Meters Display Page 2 Example SECURITY METERS Coin Optic Faults a Coin Acceptor Faults 0 Coin Diverter Faults 0 Reverse Coin Attempts Illegal Coin Out Hopper Empty Hopper Jammed Hopper Disconnected Bill Acceptor Faults Bill Acceptor Disconnected Bill Stacker Removals Bill Stacker Full 5 Consecutive Bills Rejected Cashout Play 5 Line Press to display previous meter screen Press to return to previous menu The following events are recorded in the Security Meters Main Door Accesses Cash Box Accesses Logic Door Accesses Bill Acceptor Door Accesses Mechanical Meters Disconnected Printer Faults Printer Disconnected Paper Depleted Faults Coin Optic Faults Coin Acceptor Faults Coin Diverter Faults 3 22 Incremented when the main door is opened Incremented when the cash box door is opened Incremented when the logic security cage is opened Incremented when the belly panel door is opened Incremented if the meter board is disconnected Incremented when the printer indicates that an internal fault occurred Incremented when the printer is detected as being disconnected Incremented when the printer indicates that the paper roll has been completely depleted
58. erator Manual 6 Request an Operator to record the values of the hard audit meters if fitted and the soft audit meters as required by the applicable jurisdictional authority 7 Log installation data as specified by the appropriate jurisdictional requirements The machine may now commence operation USA Revision 01 2 9 Installation Notes 2 10 USA MAV500 Video Operator Manual USA Revision 01 USA MAV500 Video Operator Manual Machine Modes 3 1 3 2 Chapter 3 Machine Modes Modes of Operation The gaming machine is operated in two main modes Play Mode and Operator Mode Play Mode permits gameplay while the machine is fully operational and the cabinet door is closed Operator Mode allows the operator to configure the machine view audit information carry out machine tests and reset machine faults Turning the Audit Key ON switches the machine from Play Mode to Operator Mode The gaming machine may be configured to play one of several types of games the most common being spinning reel games and poker games Although spinning reel games are featured in this chapter the explanations and information given can be easily adapted to other game types The options and procedures outlined are similar for all game types Play Mode The machine is in Play Mode when the cabinet door is closed and locked and there are no active lockup conditions In Play Mode the machine e shows game displays in readiness for
59. ess to select previous item Bet 5 Credits Press to choose selected item Play 5 Line Press to return to previous menu Table 3 41 Gamma Configuration First Screen GAMMA CONFIGURATION Protocol Version 01 03 000 Protocol Status Gamma Enabled Link Status Link Currently Down Last Link Up Not available Last Link Down Not available Device Info 23 devices found Service Press to select next meter screen Play 5 Line Press to return to previous menu Table 3 42 Gamma Configuration Second Screen GAMMA CONFIGURATION EGM Identification Manuf Id 0x00 Manuf Name Aristocrat Technologies Inc H W Rev MkV USA Firmware Id G1263 Firmware Ver AH Firmware Name USA A4 1 1 BaseCode Host MCI Identification 3 36 USA Revision 01 USA MAV500 Video Operator Manual USA Revision 01 Manuf Id Manuf Name H W Rev Firmware Id Firmware Ver Firmware Name Service Press to select next meter screen Cashout Press to select previous meter screen Play 5 Line Press to return to previous menu Machine Modes 3 37 Machine Modes 3 38 USA MAV500 Video Operator Manual Table 3 43 Gamma Security Modes Third Screen GAMMA CONFIGURATION Security Modes Power Up Large Win Logic Seal Enable Game Allow Collect Handpay Lockup for Current Win Disable Game Disable Collect Comms Link Failure Enable Game Allow Collect Ram Reset Enable Game A
60. evice Credits In 0 00 0 credits Cashless Prize No 0 0x00 0 0x00 Pay to Credit Meter Tax Deductible Bonus Reason Bonus Source Id Bonus Source No Pay to Credit Tax Liability Service Cashout Play 5 Line Press to display next meter screen Press to display previous meteer screen Press to return to previous menu USA Revision 01 3 39 Machine Modes 3 40 USA MAV500 Video Operator Manual Table 3 47 Gamma Configuration Screen Seventh Screen GAMMA CONFIGURATION Printer Device Location Address 1 Address 2 Cashout Press to display previous meter screen Play 5 Line Press to return to previous menu Table 3 48 Gamma Devices Screen GAMMA DEVICES C Class T Type P Number of Parameters in Device CITOIP Device List CITO2P 02 EGM Identification CITO3P 02 Host Identification C2TOIP 05 EGM Configuration C2T02P 27 EGM Control C2T03P 04 EGM Audit C2T04P 15 EGM Game Summary C2TOSP 12 EGM Money Summary C3TO01P 23 Penguin Pays Reel Game C4TO1P 24 Hopper C4TO2P 15 Ticket Printer C4TO03P 02 Hand Pay Play 5 Line CA4TO4P 07 CATOSP 03 CATO6P 36 C4TO9P 14 C4T10P 08 C4T12P 22 C6TO1P 04 C6TO2P 03 C6TO3P 03 C7TOIP 02 C128T01P 04 Cash Box Credit Transfer Bill Acceptor Coin Acceptor Bill Stacker Vouchers Logic Seal EGM Doors Software Signature Sound Effects SPC smib
61. f the result is a winning combination a selected win tune is played The video display shows the number of credits won in the WIN meter Some games incorporate a win gamble feature that provides players with the chance to double their WIN amount This feature is initiated by pressing the GAMBLE pushbutton The GAMBLE feature may be selected a maximum of five times in succession If players do not wish to gamble their WIN they may press the TAKE WIN button to add the WIN to the CREDIT meter Due to the limit on the number of coins that can be held in the hopper as well as other payout considerations there is a limit to the number of coins that the machine can pay out This is called the Hopper Limit and is set via the Operator Mode Menu Operator Setup Selections screen A player can collect coins up to the Hopper Limit amount by pressing the CASHOUT pushbutton When the CASHOUT button is pressed the machine prevents functions such as gameplay and entry of currency until the hopper has Revision 01 3 3 Machine Modes USA MAV500 Video Operator Manual dispensed the coins into the coin tray The hopper photo optic detector counts the coins being dispensed The CREDIT meter decrements to zero When a player presses the CASHOUT pushbutton and the value of the game credits is greater than the Hopper Limit e the message Call attendant Cancel Credit 99 99 is displayed 99 99 is the value of credits to be paid out the attendant hand
62. formation Menu items Diagnostic Information Menu items and Operator Setup Selections Menu items as detailed in the Operator Mode USA Revision 01 USA MAV500 Video Operator Manual Machine Modes 3 3 USA Revision 01 Operator Mode Operator Mode addresses the jurisdictional and accounting management information requirements allows the machine configuration to be changed and facilitates machine testing and fault finding Entry to Operator Mode is achieved by turning the Audit Operator key ON The various options can be selected by following the on screen guidance and pressing the appropriate pushbutton The screen displays and options covered in this chapter are typical however slight variations may occur between markets The Operator Mode structure is shown in Figure 3 5 and the Operator Mode Menu screen is shown below Table 3 1 Typical Operator Mode Menu OPERATOR MODE MENU Machine Identification Accounting Information Diagnostic Information Operator Setup Selections Miscellaneous Current Lockup Cashout Press to select previous item Service Press to select next item Bet 5 Credits Press to choose selected item Play 10 Lines Press to return to previous menu Operator Key Turn off to exit Operator Key Turn off to exit message will not be displayed if a Lockup is present Instructions are given on each screen to guide the operator through the various menus and options avail
63. h security compartment used to hold any coins not held in the hopper The value of coins removed from the cash box usually daily Device that compares a coin inserted by a player with a sample coin of the correct denomination to determine if the inserted coin is valid and acceptable for play See photo optic detectors Glossary 1 Glossary Coin jam Coin selector Coin tray Coin validator CASH OUT Console CPU Credit Electromechanical meters Electronic meters EPROM ESD Hard meters Hopper House IC Illegal coin Installation I O Jackpot key switch LED Left to right pay USA MAV500 Video Operator Manual When coins jam in the coin chute assembly chute See coin comparator The tray at the bottom of the cabinet into which payout or reject coins are deposited for collection See coin comparator To convert the amount shown on the CREDIT meter to cash the player presses the CASH OUT button which activates the hopper to pay the coins into the coin tray See base Central processing unit same as microprocessor Coins inserted into the machine register as credits One coin may equal more than one credit Prizes are shown as credits until such time as the player chooses to collect them The electromechanical meters or counters These meters are non resettable and are cumulative for the life of the machine The electronic audit meters that provide audit information Erasable programmable
64. he Backplane to all the major components of the machine The board receives signals from and sends control signals to machine components The Main Board houses the central processor and other logic components for game generation and video drivers security items power control memory storage and communications The Backplane houses an array of connectors which are used to electrically connect via direct mechanical coupling or through looms and ribbon cables the various electrical components of the machine to the Main Board The I O Driver Board drives the lamps receives inputs from the pushbuttons interfaces with the coin handling system and extends communication access The Communication Configuration Board CCB piggy backs to the Main Board The board is used to set up the communications channels of the Main Board up to three for external networks bill acceptor and printer The logic cage consists of a secure steel cabinet that houses the Main Communications Configuration and NO Driver PCBAs The section of the Interface Board that interfaces with the Main Board and the I O Driver Board is also located within the logic cage The power supply assembly converts the AC mains input voltage into low voltage DC power for the various machine modules and circuits Power is directed via the Interface Board to the machine components The video monitor receives AC power directly from the power supply assembly The function of the
65. he machine Gaming machine model name MAV models were previously known as MVP A button which automatically bets the maximum amount possible on a game Electronic soft meters and electro mechanical meters located within the machine that record and display important audit information for the operator The computer component which controls and processes game play instructions A game in which a player bets on additional lines to multiply the chance of a prize A game in which a player bets additional coins on any one game to multiply the value of the prize The line or lines which indicate where the symbols must line up for a player to win Book used to record hopper refill amount jackpot amount and cancel credit amount Printed circuit board assembly One of the illuminated buttons on the button panel used in game play This is an additional jackpot to the game s normal jackpot This jackpot increments by a fixed percentage of the machine s turnover and is displayed separately for the player to see Programmable Read Only Memory Glossary Refill Reserve RISC Scattered pays Short time out Soft meters SPI SRAM Symbols Top box Yo Yo USA MAV500 Video Operator Manual Money you add to a hopper by opening the door and inserting coins usually when the machine has run out of coins A button on the machine which allows a player to indicate to others that the machine is reserved This reser
66. ics and improved sounds and tunes Variety of aesthetic cabinet types colours and game and score displays The machine is assembled from various sub assemblies and major components modules which are described in detail in other chapters of this manual Figure 1 1 shows a typical external view of the machine with a bill acceptor fitted and Figure 1 2 shows an internal view USA Revision 01 1 1 USA MAV500 Video Operator Manual General Description The following table briefly identifies the various modules of the gaming machine Machine Module Cabinet Door and Top Box Belly Panel Door Video Monitor Main Board Backplane may also be called the Interface Board I O Driver Board Communication Configuration Board Logic Cage Power Supply Assembly Coin Handling System 1 2 Table 1 1 Video Gaming Machine Modules Description The physical outer enclosure which provides for the location and mounting of other modules This door is located on the main door below the mid trim and provides access to the note stacker where fitted and main door fluorescent tube This door is fitted with a lock and a battery backed security switch High resolution 640 x 400 pixels for improved quality graphics The monitor is the main medium for displaying game operation and status to the player The Main printed circuit board PCB provides primary control of the gaming machine The Main Board is interfaced via t
67. ined handpays including Cashout Handpays Jackpot Handpays Win Handpays and Progressive Handpays Links and Mysterys Power Up The number of times the power has gone down Games Since Power The number of games played since the power was Up last restored Games Since Door The number of games played since the main door Open was last opened Periodic Meters The Periodic Meters screens contain the same information items as the Jurisdictional Meters but the values held usually relate only to a specified period determined by the venue management The periodic meters can be reset via the Miscellaneous option from the Operator Mode Menu Table 3 8 Main Periodic Meters Display PERIODIC METERS MAIN METER SET 1 METER SET 2 METER SET 3 Total Games Played nn nn nn Total Credits Bet nn nn nn Total Credits Won nn nn nn True In Coins Inserted nn nn nn Bills Inserted nn nn nn Vouchers Inserted nn nn nn Coin Drop Cashbox nn nn nn Gross Drop Gross In nn nn nn True Out Coins Out nn nn nn Cashout Handpays nn nn nn Jackpot Wins nn nn nn Total Handpays nn nn nn Service Press to select next screen Play 5 Line Press to return to previous menu USA Revision 01 3 17 Machine Modes USA MAV500 Video Operator Manual Table 3 9 Other Periodic Meters Display PERIODIC METERS OTHER METER SET 1 METER SET 2 METER SET 3 Power Up count 51 51 51 Electronic Credits In 0 0 0 Electronic Credits Out Ca
68. ink progressive level associated with that hand and hence the normal credit win value will be won Otherwise a number between 0 and 5 will appear and this indicates the level of the link that will be won USA Revision 01 3 45 Machine Modes USA MAV500 Video Operator Manual Table 3 55 Progressive Level Setup PROGRESSIVE LEVEL SETUP The LOGIC DOOR must be opened to save any changes Mikohn Game Address disabled Protocol Selected Type 25 Ser Link Id 1 Hyperlink Turnover 0 00 Hyperlink Type GRAND JPO MAJOR JET MINOR JP MINI JP3 Mystery Pay JP7 Bet 2 Credits Press to decrement value Bet 3 Credits Press to increment value Cashout Press to select previous option Service Press to select next option Play 5 Line Press to return to previous menu 3 46 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Location Name Setup This screen allows the operator to enter the name of the venue This name is displayed in the Machine Identification Screen and is printed on cash tickets and metering tickets Table 3 56 Location Name Setup LOCATION SETUP Location Name Casino Name Bet 3 Credits Press to select next character Bet 2 Credits Press to select previous character Cashout Press to increment the selected charact er Service Press to decrement the selected character Bet 5 Credits Press to save the current location name Play 5 Line Press to return to previous menu
69. ious item Service Press to select next item Bet 5 Credits Press to choose selected item Play 5 Line Press to return to previous menu Self Test Mode Self Test Mode addresses the repair and maintenance tasks for the machine The items on the Self Test Mode Menu are designed to test various machine components and features The Self Test screen is displayed below Self Test Mode can only be entered when the following conditions are met otherwise a warning screen will be displayed Credit is zero Main door is open No other lockups active and No game is currently in progress Table 3 24 Self Test Mode Menu SELF TEST MODE MENU Lamp Test Sound Effects Test Coin Entry Test Combination Test Hopper Test Printer Test Monitor Test Factory Test Button Test Hyperlink Reels Test Combination Quick Test Cashout Press to select previous item Service Press to select next item Bet 5 Credits Press to choose selected item Play 5 Line Press to return to previous menu USA Revision 01 3 27 Machine Modes Lamp Test USA MAV500 Video Operator Manual This screen allows the operator to test the pushbutton lamps animation lamps and light tower lamps The state of individual lamps can be set to either on off flashing slow or flashing fast The operator can then observe the lamps to verify correct operation Table 3 25 Lamp Test TEST MODE LAMP TEST Light Tower Animation Lamp Lamp 1 1 p 2 3
70. kup fault condition such as Bill Stacker Full or Printer Paper Low The HANDPAYS state exists when one of the following conditions occur a Jackpot lockup a Cancelled Credit lockup or a Progressive Link Jackpot lockup After the Main Door has been closed the bottom tier light should remain lit unless it is otherwise flashing until the start of the next game 3 6 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes 3 2 5 Pushbuttons A typical layout of the pushbuttons is shown below The pushbuttons are labelled and have the following functions CASHOUT SERVICE PLAY 1 5 10 15 20 LINES BET 1 2 3 5 10 CREDITS TAKE WIN GAMBLE and RED and BLACK which refer to features of the gamble option Each pushbutton has a lamp behind it that may either be lit unlit flashing or flashing at double speed depending on the circumstances and the machine mode Play 5 Play 10 Play 15 Play 20 Lines Lines Lines Lines Bet 2 Bet 3 Bet 5 cu Credits li Credits Credits gud bod Per Lingi Beer Ling PPer Lindi sens Figure 3 3 Typical Pushbutton Layout Cash Out Button The enabled Cash Out button is used to initiate a player credit payout from the machine in the form of a hopper pay a printer cash ticket or a cancel credit handpay procedure The Cash Out button will be disabled if there is no credit on the credit meter a hopper payout is in progress or the machine is in the process of playing a gam
71. le Bill Acceptor Protocol BACC Denomination Max Bet Coin Reject Max Credit Limit Max Bet Limit EFT Add Limit EFT Sub Limit Max Lines Max Credits Per Line Play Bet Button Game Percentage Variation Hyperlink Printer Hopper Setting Cancel residual credit type Jurisdiction Set Chip Version Play 5 Line 1 00 0 01 Disabled RED BLACK GENERIC VFMA No CRC check Dollar Disabled 1199 99 999999 99 O credits O credits Tax Limit 1200 00 9 10 credits Continuous Mode Button Layout REVERSE 87 845 99 100 000 maximum Disabled Hopper or any one Printer Selectable Hard lockup California 4 02 04 Press to return to previous menu Bet Line Denominational Settings Table 3 54 Operator Setup Bet Line Denom Setup OPERATOR SETUP Bet Line Denom Setup 3 44 USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Credits Bet per Line Button Layout Cashout Bet 1C Bet 10C Doubleup m Service P1L Red Play 3L Play 5L Play 7L POL Black Take Win BetLine cdr Play 5 Line Press to return to previous menu Progressive Level Setup This screen allows the operator to set each winning hand to correspond to a link progressive jackpot The operator selects the desired Winning Hand to be modified Then the level may be changed by pressing the appropriate button to increase or decrease the level A non existent level blank implies that there is no l
72. le set Security When the machine is in Play Mode it continuously operates the following security features Coin Acceptor The coin acceptor scans inserted coins and compares them with a sample coin held in the acceptor Invalid coins are diverted to the coin tray Accepted coins are directed past the acceptor s internal photo optic detector and on to the coin accept chute The machine software monitors the speed and direction of travel of the accepted coins For coins travelling too slowly or travelling in the wrong direction an error signal is generated and the machine locks up with the appropriate error message being displayed on the screen If the inserted coin is valid and no error conditions are encountered the appropriate credits are registered in the game CREDIT display and gameplay may take place The Jurisdictional Meters CASH IN and CREDIT and the electromechanical meter CASH IN if fitted are incremented accordingly Hopper If the hopper is empty and the player is in credit and presses the CASHOUT pushbutton the machine locks up and displays a HOPPER EMPTY message and the electronic meter HOPPER EMPTY increments The hopper is refilled in these circumstances according to house rules after which gameplay may resume During a payout the hopper disc rotates and passes coins onto the coin runner where they are counted by the hopper photo optic detector After passing the detector they are deposited in the coin tray for th
73. ll Jams in the chapter Day to Day Operations Maintenance The bill acceptor and stacker require only a minimal amount of care which can be provided while the units are in the operating position Occasional wiping of the plastic bezel surface with a soft cloth dampened with a 90 solution of isopropyl alcohol is all that is required to remove surface deposits and smudges USA Revision 01 5 7 Care and General Maintenance USA MAV500 Video Operator Manual CAUTION Caution must be exercised not to flood the bezel area with liquids due to the electronics in the bezel unit and because liquids must not seep down into the bill acceptor unit below the bezel area Do not use a solvent other than isopropyl alcohol as permanent damage to the bezel assembly and other items may result Over a period of time dirt from the surface of inserted bills will accumulate on the pressure rollers drive belt surfaces and bill acceptor optics These areas should be cleaned to ensure reliable operation The procedure to clean rollers belt surfaces and validation optics is as follows if necessary see Removal and Replacement Procedures in the Service Manual l 2 3 5 8 Disconnect the loom from the side of the bill acceptor assembly Remove the bill acceptor from the dual cage housing Swing down the upper guide assembly to give complete access to the bill channel as shown in Figure 4 7 Using a soft lint cloth dampened with 9096 i
74. llow Collect Tax Limit Exceeded Handpay Lockup for Current Win Service Cashout Play 5 Line Press to select next meter screen Press to select previous meter screen Press to return to previous menu Table 3 44 Gamma Event Queue Display Fourth Screen GAMMA CONFIGURATION Event Queue Bonus Limit MJT Device Lower Limit Upper Limit Max Bet Required Multiplier Duration Tax Liability Pay to Credit Session Win Service Cashout Play 5 Line Queue Normal 0 events lost 0 00 0 credits 0 00 0 credits 0 00 0 credits No XI 0 seconds Tax deductible Pay to Credit Meter 0 00 0 credits Press to display next meter screen Press to display previous meter screen Press to return to previous menu USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Table 3 45 Gamma Protocol Screen Fifth Screen GAMMA CONFIGURATION Handpay Device Total Amount Notification Transaction Time Sequence No Handpay Amount Reason Source Id Source No Validation No Request Val No Service Cashout Play 5 Line 18 00 1800 credits Settled 315532800 2 8 00 800 credits Game Win 0 0x00 0 0x00 6e No Press to display next meter screen Press to display previous meter screen Press to return to previous menu Table 3 46 Gamma Configuration Screen Sixth Screen GAMMA CONFIGURATION Bonus Transfer D
75. mance and Audit Calculations Cash flow calculation formulas can vary between jurisdictions as well as through the allocation of individual electronic meters Accounting and security type calculations are facilitated by the Operator Mode Menu Metering Information displays Machine auditing is carried out by analysing the meter information in conjunction with hopper fill amounts cash box and bill stacker clearances and the hand pay payout registers Performance Calculations The TRUE WIN PERCENTAGE can be calculated as follows TRUE WIN TOTAL CREDITS BET TOTAL CREDITS WON JACKPOT WINS x 100 TOTAL CREDITS BET The actual number of credits won by the house is given by HOUSE CREDITS TOTAL CREDITS BET TOTAL CREDITS WON JACKPOT WINS The Periodic Meters can be used to provide performance information that relates to a specific period of time Audit Calculations The cash flow cycle is described by the following calculation CASH IN HOPPER REFILLS TOTAL CREDITS WON JACKPOT HANDPAYS TOTAL CREDITS BET CANCEL CREDIT COIN OUT 4 12 USA Revision 01 USA MAV500 Video Operator Manual Care and General Maintenance Chapter 5 Care and General Maintenance CAUTION All functions of the gaming machine are controlled by complex electronics Unqualified personnel must never interfere with any mechanisms or controls inside the machine as this may permanently damage the machine and could lead to expensi
76. may be used to review the machine details select new configurations and carry out machine tests Refer to the chapter Machine Modes for detailed information USA Revision 01 USA MAV500 Video Operator Manual General Description CENTRAL PROCESSOR ao PLAYER INSERTS CREDITS Bank Note Invalid Currency Coln Token AUDIT DATA CONTROL INFORMATION Returned To Player AUDIT COMMS DATA INTERFACE Machine Registers Credits ACCEPT Machine Checks Currency Validity Win Credits To Be Added Player Presses Selected Pushbutton AUDIT DATA COLLECT ic 7 Credits are Paid Remaining to Player Credit Machine Displays Game Outcome X0004B CDR Figure 1 3 Basic Game Operation in Play Mode 1 9 USA Revision 01 USA MAV500 Video Operator Manual General Description 1 3 Specifications Table 1 3 Physical Characteristics Dimensions Tvpical Height of cabinet with Casino Round top box 1323 mm Height of cabinet with chop top box 1091 mm Height of low boy cabinet 897 mm Weight Typical Table 1 4 Power Requirements The voltage selector switch on the power supply assembly may be set for a mains voltage of either 110 120 V or 220 230 240 V Nominal Mains Input Voltage 120 V 240 V Mains Input Current Gaming Machine Maximum plus Convenience Load 9A 4 8A Maximum Power Consumption at Nominal Voltage Saming Mashine le Machine Idle
77. me played information in the Operator Mode Menu Metering Information Menu Replay Previous Games refer to the chapter Machine Modes If the dispute cannot be resolved immediately record all symbols and information on the current and last game including credits and lines bet for future resolution USA Revision 01 USA MAV500 Video Operator Manual Day to Day Operations 4 7 Clearance of Coins and Bills 4 7 4 Cash Box Clearance The cash box is accessed via the security door in the cabinet base The door may be fitted with a mechanical security switch to detect accesses The procedure for clearing the cash box is controlled by house management 4 7 2 Bill Acceptor Stacker Clearance The procedure for clearing the bill acceptor stacker must be strictly controlled by house management To remove the stacker 1 Open the belly panel door The alarm sounds the machine locks up and the message DOOR OPEN BILL ACCEPTOR is displayed 2 Unlock if necessary and open the stacker cage door 3 Grasp the stacker handle and withdraw the stacker from the machine 4 Once removed the bill stacker itself must be unlocked before the bills inside can be withdrawn Each stacker may be numbered to assist accounting and control operations To replace the bill stacker reverse the above procedure USA013 cd r Figure 4 8 Removing Bill Stacker USA Revision 01 4 11 Day to Day Operations USA MAV500 Video Operator Manual 4 8 Perfor
78. moving the gaming machine from service Table 3 60 Miscellaneous Menu MISCELLANEOUS MENU Reset Bills Vouchers In Stacker Bill Acceptor CRC Check amp Mismatch Clear Reset Periodic Meters Demonstration Mode Print Accounting Information Out of Service Cashout Press to select previous item Service Press to select next item Bet 5 Cred Press to choose selected item Play 5 Line Press to return to previous menu Reset Bills Vouchers In Stacker This screen allows the operator to reset the Bills Vouchers In Stacker meter This meter should be reset each time the Note Stacker is emptied Table 3 61 Reset Bills in Stacker RESET BILLS VOUCHERS IN STACKER METERS Bet 5 Credits Press to reset bills vouchers in stacker meters Play 5 Line Press to return to previous menu USA Revision 01 3 49 Machine Modes USA MAV500 Video Operator Manual Bill Acceptor CRC Check and Mismatch Clear This security procedure enables a CRC check to be carried out by an authorised attendant at a suitable time Table 3 62 Bill Acceptor CRC Check and Mismatch Clear BILL ACCEPTOR CRC INFORMATION Current Saved CRC Value 00000000 Current Saved CRC Seed Value 00000000 BACC Program ID XXXXXXXXXXX Play 1 Line Press to upload and run CRC BACC Program Play 5 Line Press to return to previous menu Operator Key Turn off to exit Reset Periodic Meters This screen allows the operator to reset all periodic meters Credit must
79. ms 4 4 1 Coin Comparator When a coin jams in the coin comparator coins stack up at the coin entry slot To clear the coin jam take the following action see Figure 4 3 1 2 9 Sample Coin 4 4 Open the cabinet door and switch OFF the machine Remove the comparator sensor assembly a Remove the looms from the sensor assembly Do not pull on the wires b Push the comparator sensor assembly upwards to the full extent of the top locating groove This action causes the sensor assembly to come free of the bottom locating groove c Remove the sensor assembly from the reflector panel Remove any jammed coins Replace the sensor assembly a Position the sensor assembly at an angle and slide it into the top locating groove on the mounting bracket b Push the bottom of the sensor assembly inwards and slide it down until it locks into position in the bottom locating groove c Reconnect the looms to the sensor assembly Switch ON the machine and lock and close the cabinet door Locating Fin Rail Insert 4 off Accept Reject Potentiometer e W Figure 4 8 Coin Comparator Sensor Assembly Six pin Socket n kia ZU vui USA Revision 01 USA MAV500 Video Operator Manual Day to Day Operations 4 4 2 Coin Chute Assembly When a coin jams in the coin in chuting the machine locks up and provides the following alerts The machine displays the message COIN ACCEPTOR FAULT or COIN OPTIC FAU
80. n To fix detected faults refer to Fault Mode in the chapter Machine Modes 6 Ifthe monitor exhibits colour aberrations this may be the result of magnetic interference Degaussing the monitor and cabinet as described below can remove the colour aberrations a Power down the machine and wait for a 30 minute period to elapse This time delay enables the monitor circuit varistors to cool sufficiently USA Revision 01 2 7 Installation USA MAV500 Video Operator Manual and create enough energy to degauss both the monitor s ferrous content and that of the cabinet b Power up the machine and close the door within 5 seconds Automatic degaussing will now occur c Should colour aberrations persist use a degaussing wand to degauss the monitor and cabinet 2 3 3 Commissioning the Machine Carry out the following procedures to commission the machine 1 Check that the machine program type and variation match the customer order Use the Operator Mode menu and the options described in the chapter Machine Modes 2 Ifthe machine is fitted with a hopper fill the hopper as described below Important Note The procedure for filling the hopper is dependent on house rules a Obtain the correct number of coins required to fill the hopper b Open the cabinet door If the jurisdiction requires that the hopper be weighed turn OFF the machine before removing the hopper Place the coins in the hopper and close and lock the cabinet door
81. n door Open main door check printer wire harness is connected correctly close the main door PRINTER PAPER Paper roll has been Open main door replace paper roll DEPLETED depleted close the main door PRINTER PAPER Paper Low NON LOCKUP FAULT OTHER BATTERY LOW SRAM battery backup is low MIKOHN DISCONNECTED The Mikohn equipment is not communicating with the gaming machine Cashout request above hopper limit Non progressive win above jackpot limit Non Jackpot win above the Maximum credit limit and cannot be paid by hopper Progressive win Link or Mystery HANDPAYS CALL ATTENDANT OR PLAY ON CASHOUT HANDPAY 123 45 CALL ATTENDANT YOU HAVE WON A JACKPOT 123 45 CALL ATTENDANT YOU HAVE WON A CASH WIN 123 45 CALL ATTENDANT YOU HAVE WON A LINK JACKPOT LEVEL X 123 45 USA Revision 01 Open main door replace paper roll or adjust Paper Low sensor close the main door Open main door replace battery on Main Board close the main door Note this will result in a metering error Open main door check Mikohn wire harness or disable the Mikohn from the Machine Options setup close main door Complete book entries where applicable Turn Reset key ON then OFF Complete book entries where applicable Turn Reset key ON then OFF Complete book entries where applicable Turn Reset key ON then OFF Complete book entries where applicable Turn Reset key ON th
82. n mode return to operation mode menu and choose Miscellaneous Menu Demonstration Mode When the machine is in Demonstration Mode then the following information is displayed Table 3 66 Demonstration Mode Screen Normal Mode DEMONSTRATION MODE complete Normal Mode entered Play 5 Line Press to return to previous menu Print Accounting Information A range of functions is provided when a Ticket Printer is installed Selection of each of the Print Accounting Information items results in a printed ticket with a variety of details See selected formats following the menu display below 3 51 USA Revision 01 Machine Modes USA MAV500 Video Operator Manual Table 3 67 Print Accounting Information Menu PRINT ACCOUNTING DATA MENU Current Accounting Data Journal Printer not installed No tickets may be printed Play 5 Line Press to return to previous menu Operator Key Turn off to exit SER 5 IN WN ais pbi duasqers nwys I7 SERRE CURRENT MET FS WERNENR TOW ii ats ads Vo titia MAIN METSSERESERER fpa an MAST P PHIS I 121701 Vn samt un ipee CAMC MCT RUBBERS mui ess 4 ram ay Ami ez Wa SONS I SCELLANEGLS VEIERS SS 2 a Voc ALTa8met M Mat ota Beau ip Wons Du IWZ dollz s and IF Y cents u Varila d lees vo eoe SRETAN ii 2 cones 1100 55 VaseSans PANTCENMTS nr wiae D DD 1232 tae kee RS 323 licitum he 3 Figure 3 5 Examples of Typical Printer Tickets 3 52 USA Revision
83. ne Options Bet 2 Credits Press to select another digit Bet 3 Credits Press to increment a digit Cashout Press to select previous option Service Press to select next option Play 5 Line Press to return to previous menu Explanation of Terms MACHINE ID a number between 0 and 999999 MIKOHN GAME ADDRESS a number between 1 and 32 or DISABLED JACKPOT WIN LIMIT the Jackpot Win Limit is the maximum win for one game that does not need to be verified by an attendant in the form of a Jackpot Handpay JACKPOT BELL LIMIT the Jackpot Bell Limit is the minimum win for one game that will cause the jackpot bell to be activated ACCEPT BILLS the bill acceptor can be programmed to accept only specified denominations The DIP switches on the bill acceptor should be configured to match these settings ENABLE BILL ACCEPTOR enables disables the Bill Acceptor To save the changes made to the machine options press the save button Changes to all the machine options will be saved in this way The Logic Door must be open at the time otherwise the changes will not be saved To exit from the machine options screen without saving any of the changes made press the return to previous menu button USA Revision 01 3 43 Machine Modes Jurisdictional Settings USA MAV500 Video Operator Manual Table 3 53 Jurisdictional Machine Setting JURISDICTIONAL MACHINE SETTING Value of 1 Coin Value of 1 Credit Rounding Gamble Gamb
84. ng cr rrr tnit tees 3 8 deg BRSCIOHIC Nei Laits pe HERE reine APER Puta ANE EM NS 3 10 3 9 Operator Modo 1 iore rariora ona ka nan aoa a nada sca a nada 3 11 2 3 4 Machine IdontifiGatigpi uuu mener tta ttt ete 9 13 mae Accounting EO TOATIOTEussuaueicnisosuccui cuta ei E Ra Uaec Gan emcees 3 13 244 9 Diagnostic Infomitior Menu uus ecco rm atra cete eibi 3 31 3 3 4 Operator Setup Selectlons aisi sinsnrnernta tetas 3 47 335 Miscellaneous Iri ett tbt E Reha eased beanssanioscia 3 54 3 9 8 QOurment Lockup Menu lem 2e seine rotat teute arae 3 59 USA Revision 01 ate VII Table of Contents USA MAV500 Video Operator Manual Day to Day Operations 4 1 4 4 Opening and Closing Cabinet Door 4 1 4 2 Switching Machine On or Off sss 4 2 4 39 RBefiling HOPPOT 1 ieaaiacuipuaica ieccadeassucess soasaaatisoaten 4 3 4 4 Clearing Coin and Bill Jams eese 4 4 AAS Coin COnpal lO uisi aeussnien din at bap DH EA REL A bx bk A 4 4 442 Go Chite PUSS ro seinninn 4 5 4 4 3 Hopper Photo optic Detector and Coin Chute 4 6 x MEME es s o nc 4 7 45 Canceling Credib sionen 4 9 4 6 Resolving Disputed Win Claims 4 10 4 7 Clearance of Coins and Bills 4 11 TENET C D LE cum cm EE DT 4 11 4 7 2 Bill Acceptor Stacker Clearance sss
85. o house and stand alone progressives in various levels USA Revision 01 USA MAV500 Video Operator Manual Machine Modes 3 2 1 USA Hopper coin collect limit e acceptable bill note denominations Volume settings for sounds and tunes See Section 3 3 4 Operator Setup Selection Mode The base credit value a game credit machine token amount for coin entry and game gamble option are set using the DIP switches on the I O Driver Board Note Jurisdictional requirements must be followed when configuring machines Player Operation When the machine is switched on and the cabinet door is closed and locked the fluorescent tubes light up and the machine automatically initiates a self test If no faults are detected gameplay may begin Spinning Reel Games When a player inserts a coin or note the machine either accepts or rejects the currency Ifthe machine accepts the currency it increments the CREDIT meter on the game video display by the number of credits The mid trim pushbuttons become active and flash The player may now either insert more currency or press one of the pushbuttons to play the game The player selects the number of credits to bet and this number is shown on the BET meter on the video display A beep sound is heard when any of the BET playbuttons are pressed The reels then start to spin and after a short interval come to rest When the spinning reels stop the line combinations are evaluated I
86. ont Type SelegBioli eeesscces eines 3 46 G GAMBLE Game Eprom Id Tol al RENE E Gaming Machine Basic OPO aco aester ceti ne pa RES 1 7 SPOCHICATONG iussisse se periere rH Se 1 10 Gamma Configuration 3 36 Gamma Protocol Display e 3 35 Index 1 Index H HANDPA YS reisien aS 3 6 hopper COUT VIDEP aroko r AAS 4 6 phOto ODUE aiite ett ioni echec 4 6 AL m 5 5 Hopper Falt acsi peti i ti t OR nt 4 6 Hopper Payout Limit sncninccmsnnaaionce 4 9 hopper photo optic 2 5 6 ROP qiii nesini 4 3 Hopper Test sneru 3 29 hopper del mito soriana G 2 Hopper security House definition Hyperlink Menu Hyperlink Reels Last 1 nrorrorososo 3 33 I IDLE e bans 3 6 installing the sample coin ert 2 7 J Jackpot Key 4555 rrt rera ttai 3 4 jackpot keyswitch definition G 2 Jackpot Limit itte 3 13 Journal Printer Test L Lamp TeSt 3 28 Left to right pay definition G 2 Idi Doors M links definition inni e Lockup Help Displays Lockup Messages ones ere duds 6 5 lockig dettmifionm 2 22 02 erede G 3 M Machine Dimensions 1 22 2 ern tnnan 2 3 Machine Footprint and Clearances 2 4 2 7 Machine Identification mes 3 13 Machine Options Setup 3 41 Machine Self Monitoring 3 8 mains cable Index 2 USA MAV50
87. or operation and unusual conditions and faults are registered by increments in the Diagnostic Meters and by display messages and machine lockups The lockups and video messages are BILL ACCEPTOR ERROR and BILL ACCEPTOR OUT OF SERVICE Should the bill stacker door be opened the alarm sounds and the message BILL STACKER REMOVED is displayed A lockup occurs should the bill acceptor stacker become full The lockup description and video message is BILL ACCEPTOR FULL The belly panel door which provides access to the bill stacker is monitored by a mechanical security switch see below for further details Door Access The main door cash box door belly panel door and logic cage door are monitored by mechanical security switches If a door fitted with a security switch is opened the following actions occur One of the following messages is displayed on the screen DOOR OPEN MAIN DOOR OPEN CASH BOX DOOR OPEN BILL ACCEPTOR or SECURITY CAGE OPEN MAIN BOARD e The alarm sound is heard One of the following lockups occurs MAIN DOOR OPEN CASH BOX DOOR OPEN BILL ACCEPTOR DOOR OPEN or LOGIC DOOR OPEN e gameplay is suspended e One of the following electronic Diagnostic Meters is incremented MAIN DOOR ACCESSES CASH BOX ACCESSES BILL ACCEPTOR ACCESSES or LOGIC ACCESSES USA Revision 01 3 9 Machine Modes USA MAV500 Video Operator Manual The condition is reset by closing the appropriate door 3 2 7 Electronic Meters 3 10
88. perator access to the PCB logic cage Lock if fitted Insert the logic cage key and turn it 180 clockwise 1 6 Bill Acceptor Allows operator access to the bill acceptor stacker lock s and to Cage Door remove the stacker Lock s Turn keys 180 clockwise to open optional Bill Acceptor Allows the operator to remove the notes from the stacker Stacker Lock Insert the key and turn it 90 clockwise open the door and remove the notes USA Revision 01 USA MAV500 Video Operator Manual General Description 1 2 1 2 1 Basic Operation The gaming machine functions are controlled by an advanced software and hardware platform that gives operators greater control over machine functions easier maintenance and simplified machine setup New games developed with the software provide higher quality graphics new sounds and a wider variety of features The machine has two major modes of operation Play mode and Operator mode The machine is in Play Mode when the cabinet door is closed and locked the Audit key switch is in the OFF position and there are no fault or lock up conditions The machine is in Operator Mode when the Audit key switch is in the ON position The operator mode provides a range of operational procedures data displays and specific machine functions all of which are fully controlled by the Operator Mode Menu system and the on screen guidance The functions of the operator mode are explained in detail in the ch
89. player operation carries out gameplay e continuously monitors and records play activities e continuously runs the self test processes displays comments and guidance for players operators and technicians USA Revision 01 3 1 Machine Modes 3 2 USA MAV500 Video Operator Manual A 5 a CIE Figure 3 1 Typical Format of Game Display Figure 3 1 shows the format of a game display The symbols on the screen will vary depending on the particular game software being used The CREDIT BET and WIN game meters show the number of credits applicable at the current stage of the game Comments appear in two message lines to guide players and operators as the game progresses Machine conditions including security alerts are also displayed in the message area Examples of comments are Game Over Main Door Open Coin Diverter Fault COMBINATION TEST Lockup fault messages are listed in Section 3 3 6 Current Lockup Items In Play Mode the machine operates with full security features For example the machine monitors operations and alerts operators should malfunction or tampering occur Electronic meters and electromechanical meters if fitted record details of gameplay and machine operations in Play Mode Options Besides being able to alter machine controls to suit house preferences the machine provides menu controls for setting important game and player preferences including Game percentage e Links t
90. pment and hazards involved in owning and operating the equipment to which it relates The equipment can be very hazardous if used other than in accordance with this document Inform yourself and your staff You must read this document before using the equipment or opening any part of the equipment Ensure your staff do too The equipment itself is marked with important warning labels detailing dangers Check for warning labels whenever opening any part of the equipment Read and comply with all warning labels you see when operating or opening the equipment Under no circumstances remove or alter any warning label Be careful If you don t follow the directions in this manual and on warning labels you increase the risk of the following things occurring e Serious personal injury including electrocution and amputation Unless you are a trained technician tampering with the machine can kill you serious damage to the equipment serious damage to other equipment serious damage to the premises housing the equipment ii USA Revision 01 USA MAV500 Video Operator Manual Preface Aristocrat MAV Manuals Operator Manual Primarily intended for operators of Aristocrat MAV Video Gaming Machines The Operator Manual gives a general overview of the hardware and software provides procedures for daily operations and simple maintenance Service Manual Primarily intended for service technicians The Servic
91. r BACC Signature Mismatch To reset this fault go to the Miscellaneous Menu select Bill Acceptor CRC Check and follow instructions USA Revision 01 6 3 Machine Conditions USA MAV500 Video Operator Manual Battery Low To reset this fault Open the Main Door Power the machine off and remove the Main Board Replace the battery on the Main Board Return the Main Board and power on the machine Close Main Door main door To exit turn the Operator Mode Key on After exiting from Out of Service mode the Out of Service lockup can be cleared by turning the Reset Key on and off Power up the machine 6 1 3 Door Access and Alarm Sound The main door cash box door logic cage door and belly panel door are monitored by battery backed mechanical security switches When one of these doors is opened the following actions occur e one of the following messages will appear on the screen MAIN DOOR OPEN CASH BOX DOOR OPEN BILL ACCEPTOR DOOR OPEN LOGIC DOOR OPEN e the alarm sound is heard one of the following lockups occurs MAIN DOOR OPEN CASH BOX DOOR OPEN BILL ACCEPTOR DOOR OPEN LOGIC DOOR OPEN e gameplay is suspended one of the following electronic Diagnostic Meters is incremented MAIN DOOR ACCESSES CASH BOX ACCESSES BILL ACCEPTOR ACCESSES LOGIC ACCESSES The condition is reset by closing the appropriate door Alarm Sound Level The volume of machine game and operational sounds can be adjusted via Operator
92. r and dual cage doors To clear a jam in the bill acceptor refer to Figure 4 6 and Figure 4 7 1 Open the cabinet door and switch OFF the machine 2 Unlatch the dual cage assembly from the cabinet 1 3 Gently swing the assembly out of the cabinet until it is against the stop This will give limited access to the bill channel 4 Unclip the upper guide from the lower guide and remove the jammed bill 5 If you need to remove the bill acceptor a Disconnect the loom from the bill acceptor to the host machine 2 b Pull the retaining clip out to release the bill acceptor locating pin 3 4 c Lift the bill acceptor up and away from the back of the housing 6 Unclip the upper guide channel from the lower guide channel and remove the jammed bill Replacing the bill acceptor and dual cage housing is a reversal of the removal procedure USA Revision 01 4 7 Day to Day Operations USA MAV500 Video Operator Manual Dual Cage Bill Acceptor Catch amp Spring Retaining Clip Connector to Machine i Bill Acceptor Note Stacker Lock up to 2 Locks Bill Stacker Bill Acceptor Door P Location Pin Slot Dual Cage Assembly Dual Cage Stop Location amp Pivot Figure 4 6 Dual Cage Housing and Bill Acceptor Access 4 8 USA Revision 01 USA MAV500 Video Operator Manual Day to Day Operations 26 Way Connector Note Transport to Machine Belt and Drive Roller ria id Re MER
93. read only memory Electrostatic discharge See electromechanical meters The electronically controlled unit which stores the coins that are played and which pays out the exact number of coins in a credit collect situation The venue running the games Integrated circuit A coin which is incorrectly paid out by the hopper A comparator casino or other place which has a number of gaming machines Input output To reset the machine after a cashier payout or after a machine fault has been corrected insert the J key turn it 180 clockwise and back again Light emitting diode Symbols are read from left to right for prize determination USA Revision 01 USA MAV500 Video Operator Manual Links Lockup Manual pay MAV Max bet Meters Microprocessor Multiline Multiplier Payline s Payout book PCBA Play button Progressive jackpot PROM USA Revision 01 Glossary A series of machines are linked together by an external progressive controller Each machine contributes to a common progressively incremented jackpot and is displayed separately for the player to see A lockup renders the machine unplayable and is triggered either by a malfunction when a jackpot has been won if the program permits or when the player has pressed the CASH OUT pushbutton when there is more than the cancel credit amount in credit A book payment made for any amount in excess of the cancel credit limit of t
94. revent the mains power cable from being accidentally disconnected This clamp should be fitted if there is a reasonable risk that the mains power cable may be accidentally disconnected USA Revision 01 USA MAV500 Video Operator Manual Installation WARNING Visually check that the insulation of the mains power cable is sound Check that all machine earth wires green yellow stripe or braid and screws that were moved during installation are correctly attached 4 Ifthe machine is fitted with a coin comparator as opposed to a coin validator then a sample coin or token must be placed in the coin comparator sensor assembly refer to Figure 2 4 which is mounted to the reflector panel on the inside of the main door To install a sample coin a Slide without lifting the scanner unit to the right b Insert the sample coin into place and carefully release the scanner unit The coin should automatically seat itself c Check that the sample coin is seated firmly between the scanner unit and the ribs of the rail insert Scanner Unit Sample Coin Rail Insert Fork of the Rail Insert Figure 2 4 Coin Comparator CC 62 shown a Switch ON the machine and close the main door within 5 seconds see item 6 below The monitor and fluorescent lighting system will then be powered up The machine will perform self testing procedures for a few moments and any faults detected will be highlighted by a message on the video scree
95. rrt reir nea exer e rere n Table 3 19 CASHOUT Statistics Display sss Table 3 20 Gamble Statistics S Table 3 21 Game Statistics Display esses Table a2 Hypenink DISDIGN auia etii aandaa Table 3 23 Diagnostic Information Menu Table 3 24 Self Test Mode Menu dn Table 3 25 Lamp TBSU io pecrtinitsid b E EHI Fro son ten ova PLU LR ro HIE DES Table 3 20 Coin Entity Test Sereen si eni edeista ku i Wa RU ROUES Table 3 27 Hopper Test Screen aide Table 3 28 Video Monitor Test Screen sss Table 3 29 Button Test SOGE riinan Table 3 30 Self Test Mode Combination Quick Test Display 3 36 Table 3 31 Sound System Test Screen ids Table 3 32 Self Test Mode Combination Test Display 3 37 Table 3 33 Self Test Mode Combination Test Result Display 3 37 Table 3 34 Self Test Mode Printer Test Display 3 38 Table 3 35 Factory Test SOfeel uisi puniat n ELA REL RAE ERR Lb LER ela 3 38 Table 3 36 Hyperlink Reels Display 1 rire nani sen tanien 3 39 Table 3 37 Event Log DIS play sonona Table 3 38 Voucher In Log Screen Table 3 39 Ticket Voucher Out Log Screen sss 3 40 Table 3 40 Gamma Protocol Menu Display sess 3 41 Table 3 41 Gamma Configuration First Screen 3 41 Table 3 42 Gamma Configuration Second S
96. rs This screen provides a record of the number of notes of each denomination received the last five notes accepted the total value of notes received the total value of bills in the note stacker the number of bills accepted rejected and the amount of change money obtained To maintain the accuracy of this information the Bill Inserted Meters must be reset when the stacker is emptied To reset the meters select Miscellaneous Reset Bills in Stacker USA Revision 01 Machine Modes USA MAV500 Video Operator Manual Table 3 12 Bill Inserted Information Display BILL INSERTED INFORMATION NUMBER OF BILLS RECEIVED LAST FIVE BILLS RECEIVED 1 Bills Received Last Nothing 2 Bills Received Second Last Nothing 5 Bills Received Third Last Nothing 10 Bills Received Fourth Last Nothing 20 Bills Received Fifth Last Nothing 50 Bills Received 100 Bills Received Total Value of Bills Received ncredits Bills In Stacker Bills Validated Bills or Vouchers Rejected Change Credits Obtained Play 5 Line Press to return to previous menu Voucher Inserted Information The Voucher Inserted Meters record the number of occurrences of specific voucher accesses and machine faults Table 3 13 Voucher Inserted Information Display VOUCHER INSERTED INFORMATION NUMBER OF VOUCHERS RECEIVED Cashable Vouchers Machine Non Cashable Vouchers Player Non Cashable Vouchers Unknown Type Vouchers LAST FIVE VOU
97. s are normally available to be replayed Because these game histories are stored dynamically in memory the number of games available to be recalled will vary depending on the available memory Table 3 17 Previous Game Display GAME REPLAY No of games available to replay Replay Game Number During replay press any key to pause the game Bet 2 Credits Press to select previous game Bet 3 Credits Press to select next game Bet 5 Credits Press to replay selected game Play 5 Line Press to return to previous menu This screen can be viewed following a replayed game USA Revision 01 3 23 Machine Modes 3 24 USA MAV500 Video Operator Manual Table 3 18 Money Flow Data MONEY IN AND OUT DATA Coins and bills inserted 0 credits Coins paid out 0 credits Vouchers inserted 0 00 Vouchers out cashout win 0 00 Attendant handpays 0 00 Electronic credits in 0 00 Electronic credits out 0 00 Progressive Jackpot JPO 0 00 Progressive Jackpot JP1 0 00 Progressive Jackpot JP2 0 00 Progressive Jackpot JP3 0 00 Progressive Jackpot JP4 0 00 Progressive Jackpot JP5 0 00 Mystery Jackpot Level 7 0 00 No multiplier win awarded No bonus wins awarded Press any key to view game event log CASHOUT Statistics The CASHOUT Statistics screen displays for each range of CASHOUT credits the number of times players CASHOUT the total credits Table 3 19 CASHOUT Statistics Display COLLECT STATISTI
98. s detected a fault A bill maybe blocking the bill entry slot or stacker entry or stacker may be jammed NON LOCKUP FAULT BILL ACCEPTOR Bill Acceptor disconnect DISCONNECTED or broken NON LOCKUP FAULT Bill stacker has jammed due to being too full NON LOCKUP FAULT BILL ACCEPTOR BILL STACKER FULL 5 BILLS REJECTED 5 Consecutive bills rejected NON LOCKUP FAULT Open Main door clear the jam close main door Open Main door check hopper is correctly connected close Main door Open the Main door service or replace the Bill Acceptor and close the Main door Open the Main door remove any jammed bills from the Bill Acceptor close the Main door Check or reconnect the Bill Acceptor wiring harness Open the Belly Panel Door empty stacker and reset BACC meters by entering Operator Mode and completing the Bill Stacker Reset procedure replace stacker and close the door Open and close the Main door or insert a valid bill CALL Bill stacker removed Open Belly Panel Door replace 6 6 USA Revision 01 USA MAV500 Video Operator Manual TYPE MESSAGE ATTENDANT STACKER REMOVED PRINTER ERROR CONDITION PRINTER Printer cable is DISCONNECTED disconnected or the printer is not responding Machine Conditions RESET PROCEDURE stacker and close the door PRINTER FAULT Printer has detected an Open main door service printer and internal fault close the mai
99. screen guidance and pressing the appropriate pushbuttons USA Revision 01 Machine Modes Current Meters USA MAV500 Video Operator Manual Table 3 3 Accounting Information Menu ACCOUNTING INFORMATION MENU Current Meters Periodic Meters Current Credits Bill Inserted Meters Voucher Inserted Meters Voucher Out Meters Security Meters Replay of Previous Games Cashout Statistics Gamble Statistics Game Statistic Hyperlink Statistics Cashout Press to select previous item Service Press to select next item Bet 5 Credits Press to choose selected item Play 5 Line Press to return to previous menu The Current Meters provide the financial counts of machine activity Items include turnover total wins and amounts inserted in the coin entry and the bill acceptor devices In depth statistical information is also provided by the Game and Gamble displays 3 Current Credits Total Games Played Total Credits Bet Total Credits Won Table 3 4 Current Meters Display Screen 1 CURRENT METERS MAIN METER SET 1 METER SET 2 METER SET 547 547 22 22 848 848 395 395 True In Coins Inserted Bills Inserted Vouchers Inserted Coin Drop Cashbox Gross Drop Gross In True Out Coins Out Cashout Handpays Jackpot Wins Total Handpays 0 1050 1050 1050 1050 Service Press to display next meter screen Play 5 Line Press to return to previous menu USA Revision 01 USA MAV
100. shout Press to display previous meter screen Service Press to display next meter screen Play 5 Line Press to return to previous menu Table 3 10 Periodic Meters Link Progressives PERIODIC METERS LINK PROGRESSIVES METER SET 1 METER SET 2 SET 3 Occurrences of JPO JP1 JP2 JP3 JP4 JP5 Mystery Pay Accumulative Value of JPO n nn n nn n nn JP1 n nn n nn n nn JP2 n nn n nn n nn JP3 n nn n nn n nn JP4 n nn n nn n nn JP5 n nn n nn n nn Mystery Pay n nn n nn n nn Mystery to Credit n nn n nn n nn Link to Credit n nn n nn n nn Cashout Press to display previous meter screen Play 5 Line Press to return to previous menu Current Credit Meters The Current Credit Meters can be reset via the Miscellaneous option from the Operator Mode Menu USA Revision 01 USA MAV500 Video Operator Manual Machine Modes Table 3 11 Current Credits Display CURRENT CREDIT TYPES METER SET 1 METER SET 2 METER SET 3 Total Available Money 1 87 1 87 1 87 Total Credits Current Credits Cashable Credits Cashable Credits Non Cashable Credits Non Cashable Player Credits Non Cashable Machine Credits 0 Fractional Money Fractional Cashable Money No fractional credit exists Fractional Non Cashable Player Money No fractional credit exists Fractional Non Cashable Machine Money No fractional credit exists Play 5 Line Press to return to previous menu Bill Inserted Mete
101. sopropyl alcohol wipe the bill channel surfaces on both the upper and lower guides to remove any surface dirt Pay particular attention to the optics area and the magnetic head when removing deposits from the surfaces On the upper guide assembly clean the surface of the pressure rollers The belt surface may be cleaned by rotating one of the drive rollers while holding the cleaning cloth against the surface of the belt Again care should be taken to prevent excess liquid from reaching the bill acceptor internals USA Revision 01 USA MAV500 Video Operator Manual Machine Conditions 6 1 6 1 1 Chapter 6 Machine Conditions and Messages Machine Alerts The gaming machine functions with a variety of operational alerts that provide for security customer service and maintenance events The machine responds to events by showing messages in the game display by causing a machine lockup and by sounding an alarm Note Machine alerts and messages can vary between jurisdictions and machine models Some machine functions and operational controls are configured during machine setup See Operator Setup Selections Mode in the chapter Machine Modes Operational Messages The video display unit shows messages operator menus and information displays to assist in identifying and resolving machine conditions The on screen messages provide operators and players with guidance and information while the machine is in Play Mode Ex
102. the player starts a game by pressing one of the active playbuttons the machine runs the game sequence and displays the outcome on the screen If the result is a winning combination the player may gamble the win if the gamble feature is available otherwise the machine increments the credits won If the result is not a winning combination the player may continue gameplay provided there are credits remaining The machine is equipped with electronic audit meters which continuously monitor and record credit movement and game activity Electromechanical meters may also be fitted The electronic meters are accessed through the Operator Mode The information in these meters is used for audit calculations and security purposes If the machine encounters an abnormal condition it alerts the operator by automatically entering Machine Lockup In lockup gameplay is disabled to prevent any further player interaction and guidance information is displayed in the game message area The lockup condition can be identified by examining the Current Lockup screen which is accessed from the Operator Mode Menu Operator Mode Within Operator Mode Audit Key ON the following options are available e machine identification e metering information e diagnostic information operator setup selection miscellaneous current lockup mode In Operator Mode the electronic audit meters and the electromechanical meters if fitted do not function Menu selections
103. tor Manual Table of Contents List of Tables Table 1 1 Video Gaming Machine Modules sss 1 2 Table 1 2 Machine Keys Table 1 3 Physical Characteristics i rte reser tenete Table 1 4 Power BOgulremiolle uucucecnsesciesdt peor obo dria Table 1 5 Environment Table 1 6 Compliances Table 3 1 Typical Operator Mode Menu Table 3 2 Machine Identification Display Table 3 3 Accounting Information Menu Y Table 3 4 Current Meters Display Screen 1 sss Table 3 5 Current Meters Display Screen 2 sss Table 3 6 Current Meters Display Screen 3 sss Table 3 7 Current Meters Display Screen 4 Table 3 8 Main Periodic Meters Display Table 3 9 Other Periodic Meters Display Table 3 10 Periodic Meters Link Progressives mss Table 3 11 Current Credits Display escena itae harte Table 3 12 Bill Inserted Information Display Table 3 13 Voucher Inserted Information Display Table 3 14 Voucher Qui DISDIB cieaiseenicorcusasdee nunieninicceniaconeuaien Table 3 15 Security Meters Display Page 1 Table 3 16 Security Meters Display Page 2 Example Table 3 17 Previous Game Display senecionis ed Table 3 18 Money Plow Dala ncc rete
104. tr densior da 3 30 C elsi Hin P 2 5 cancel credit definition G 1 CANCE Credit resres Cash Box Clearance cash box definition Cash Out BUON 1er rerit rtt ashiless SSIS iaiosoberokoronboise n Coin Acceptor SCUPIDE users tariarhn 3 8 coin comparator TEMONAN MER 4 4 Senior assembly nonoensis 2 7 coin comparator definition G 1 Coin EMEY Tost ccissicciasccimnceaenanasia 3 28 COU Jam cl attig 5 scsiessnervaseeseacessesctesseaseas 4 4 CO MI e 4 5 coll jam Debido Lususeaesia cra ara etr sna G 1 ECOL SET m 3 3 CPU DOPO eun DEREN G 2 USA Revision 01 Index CRC Check and Mismatch ies 3 48 CREDIT Credit Value credit definition eese entente G 2 Current Credit Meters 15 3 18 Current LOCKUP iui ent rtc eto 3 51 help screens oae hte reine 3 51 Current Lockup Menu sirsenis 6 2 D Demonstration Mode Diagnostic Information Menu Dii display mAeSSABES icai oH EH ER HE mani Disputed Win Claims 1 Door Access door security E electromechanical Meters 1 eee 3 2 Electronic THESES 2 ee ope HIE Pn HOP 3 2 Electronic Meters 12 entente 3 10 EPROM definition uestis popa G 2 ird M 3 34 Event Log Display ennt tto 3 34 F Pactory Test em Fault Conditions NAMIE BIOS Louise REED ane eonerte fluorescent tubes ic UE eT MER 5 2 F
105. ve repairs or costly component replacement and will render the warranty void 5 1 Cabinet CAUTION On gold plated surfaces do not use abrasive cleaning products or strong solvents To clean use a soft chamois and water ora proprietary cleaning fluid that contains mild solvents and silicone To clean the exterior of the cabinet and the top box use a non abrasive household cleaning solution or spray Ensure that all exterior parts are thoroughly dry particularly the coin tray Note Call the Aristocrat service organisation to carry out all adjustments and repairs USA Revision 01 5 1 Care and General Maintenance USA MAV500 Video Operator Manual 5 2 Fluorescent Tubes WARNING High voltages are present when the machine is switched ON These voltages are potentially lethal 5 2 1 Top Box Tube The top box tube is 15 W to AS 1201 IEC 81 standard To replace the top box tube refer to Fig 5 1 Open the cabinet door and switch OFF the machine Remove the top box door by lifting it up to disengage the locating tabs Rotate the tube 90 and gently remove it from the sockets To insert the new tube push the tube into the sockets Lock the tube into place by rotating it 90 in either direction Replace the top box door Switch ON the machine and lock and close the cabinet door LOG UU ope Gk s Top Box Shell Top Box Door Fluorescent Ballast Artwork Panel Lower Trim USAQ12 cdr
106. ve message remains lit for 3 minutes Reduced Instruction Set Computer Symbols can be above below or on the payline to qualify for a prize The machine locks up when a coin jams across the hopper photo optic detector for more than 0 5 seconds See electronic meters Serial Peripheral Interface Static Random Access Memory The various designs on the reel strips Common symbols include Jacks Kings Aces Cherries and Gold Bars The box unit on top of the cabinet which carries the game graphics rules and score card A coin travelling in reverse to its normal direction For example a coin is dangled through and withdrawn from the coin entry slot of the machine in an attempt to cheat the machine of a coin during game play USA Revision 01 USA MAV500 Video Operator Manual Index A accounting information Accounting Information ADA definition 12 25 1 t tox alarm sound level ancase animation lamps definition G 1 any pays definition occi ceci dtetedos G 1 Audit C aleulatiotis eias edes 4 12 Audit e 3 1 audit key definition 1s coaches G 1 B BET e 3 2 bill acceptor Thee taldce 1e eu ui E SOR e pedea 5 8 TEMONI doas tio os eror UU ER 4 7 Tull ACCS UOT JANIS iussisset 4 7 Bill Acceptor Stacker Clearance Bill Acceptor Security sescscstccsasssnesescesazees Hill Inserted Meters oesse si edes bote irae 3 19 button panel definition 1 G 1 Button Test ores cpen
107. wer Up 2 6 Perform the following machine connections and checks 1 Check that the printed circuit board assemblies PCBAs in the logic cage are firmly seated The PCBAs are Main Board Backplane Board Extended USA I O Driver Board Communications Configuration Board Pulse Mechanical Meter Board 999 Note For accessing PCBAs refer to the relevant chapter in the Service Manual The machine power supply is set at the factory for a mains input voltage of 110 V in North America unless clearly labeled other wise Should there be a need to change the mains input voltage setting WARNING Make sure the machine is disconnected from mains power before adjusting voltage settings WARNING Selecting the wrong power supply voltage will cause damage to the power supply and or gaming machine Set the voltage selector switch on the power supply for the desired mains input voltage 110 VAC or 240 VAC The switch is mounted on the metal housing of the power supply assembly which is located at the back of the cabinet in the bottom right hand corner Make sure that the mains power switch is OFF Connect the mains power cable to the machine The power cable may enter the cabinet either via a hole in the base of the cabinet or via a hole in the rear wall of the cabinet A hole is provided in the base of the cabinet near the cable entrance to allow a clamp to be fitted to the mains cable The purpose of this clamp is to p

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