TracVision R6 User`s Guide - Interface Box Option
Contents
1. 49 Product Care 50 5 1 Five Simple Checks If you are experiencing a problem receiving satellite TV with your TracVision system first check the five simple things below If none of these are the problem check the status lights on the TracVision interface box and or perform a diagnostics test as explained in the remainder of this section the Antenna See the Satellite The antenna requires an unobstructed view of the southern sky to receive satellite TV signals Common causes of blockage include trees buildings overpasses and mountains The TracVision antenna will not work inside a garage Is There Excessive Dirt or Moisture on the Antenna Dome Dirt buildup or moisture on the dome can reduce satellite reception Clean the exterior of the dome periodically and keep DewShield set to AUTO to ensure optimum reception refer to Section 3 1 Turning DewShield On Off on page 17 is it Raining Cats and Dogs Heavy rain or snow can weaken satellite TV signals Reception should improve once the inclement weather subsides o If You Have DIRECTV Does the TV Display a Please Call Ext 722 Message If you can only access the DIRECTV preview channels such as channel 100 while all other channels show a message to call Ext 722 the receiver may have lost its activation data To fix this problem call DIRECTV custome2. x SERVICE DIRECTV HCHANGE vACCEPT 2 Press CHANGE until the display shows MANUAL MENUS CHANGE ACCEPT EXIT x SERVICE MANUAL HCHANGE vACCEPT 3 Press v ACCEPT MENUS CHANGE ACCEPT EXIT Cv oe Pw x SAT 1 OF 5 101 HCHANGE vACCEPT Ja 54 0324 4 54 0324 Press CHANGE until the display shows the first satellite that you want to install MENUS CHANGE ACCEPT EXIT Cv x You can choose any five of the following satellites e 61 e 110 e 72 e 119 e 82 e 129 e 91 e 148 e 101 Press v ACCEPT to install the satellite MENUS CHANGE ACCEPT EXIT Cy gt Repeat steps 4 and 5 for the remaining satellites you want to install If you don t need to install five satellites select NONE Once you have installed all five satellites or you have selected NONE the display shows the installed satellites momentarily then the antenna restarts INSTALLING SATS 101 110 119 RESTARTING ANTENNA TracVision User s Guide Ja 4 5 Resetting the System to Change the Initial Setup If you need to change the antenna s setup to receive a different satellite TV service and or track a different satellite follow the steps below to reset the system Once the system has reset to its factory condition you will be able to complete an initial setup as described in the previous sections 1 Press v M
3. 980 POTE 14 H J 2 JT 2 Y gt m 2 3 x 2 4 14 TracVision R6 Interface Box User s Guide Addendum ECO 7638 The following change applies to Revision A of the TracVision R6 Interface Box User s Guide KVH Part Number 54 0324 Connecting Power The wiring diagrams on pages 53 60 of the User s Guide show the power connection incorrectly The wires are reversed The diagram below shows the correct power wiring to the TracVision R6 interface box Be sure to connect the red positive wire to 12 VDC vehicle power and the black negative wire to ground Black Ground Input Power 10 16 VDC The interface box circuitry has built in reverse polarity protection Therefore if power is wired incorrectly the electronics will not become damaged POWER 10 15V DC PRELA 54 0324 Addendum to Rev A 1 IracVision RO Satellite TV Antenna amp Interface Box User s Guide This manual provides detailed instructions on the proper operation setup and troubleshooting of the KVH TracVision R6 mobile satellite TV antenna system For basic operation information also refer to the Quick Start Guide For installation instructions refer to the Installation Guide TRACVISION KIMI Please direct questions comments or suggestions to KVH Industries Inc KVH Europe
4. Press w EXIT to exit the menu Both the icon and the name of the button are provided SELECT SATELLITES Text as it appears on the interface box display The display shows DIRECTV Text in quotes is shown on the interface box display lt Satellite name gt Text inside brackets is variable See Section 3 1 Turning DewShield On Off Cross reference to another section in the manual or to a web site Related Documentation In addition to this User s Guide the following documents are provided with the TracVision R6 system Document Description Installation Guide Complete product installation instructions Quick Start Guide Handy quick reference to basic operation and setup Product Registration Form Details on registering the product Warranty Statement Warranty terms and conditions Contents List List of every part supplied in the kit 54 0324 Operation 2 Operation 54 0324 2 2 2 2 3 2 4 25 This section explains how to operate your TracVision R6 system It explains how to turn the system on off and how to switch between Satellites Receiving Satellite TV Signals 9 Turnmmg On the 22222222224242424255555 55 355555 10 Turning Off the System 10 Understanding the Status Screen 11 Switchin
5. 3 1 2 How to Use This 0 4 54 0324 Introduction 1 1 System Overview When connected to your satellite TV receiver and television the TracVision R6 antenna system delivers live satellite TV to your RV or motorcoach even while you re on the move A basic system is illustrated in Figure 1 1 Detailed system wiring diagrams are provided in Appendix A on page 53 Figure 1 1 Basic TracVision R6 System Diagram TracVision Antenna TRAGVISION KiviHr Interface Box Vehicle Power 12 VDC Satellite Receiver TV Options Purchased Separately System Components The TracVision R6 includes the following components Antenna Using integrated DVB and GPS technology the low profile 12 5 high antenna quickly acquires the correct satellite switches between satellites and sends TV signals to the interface box Internal gyros allow the antenna to track the satellite at all times TRACVISION whether you re parked or cruising down the highway and its DewShield dew elimination system ensures optimum reception Interface Box The interface box allows you to set up and control the system using its four pushbuttons and LCD display It also supplies power to the antenna and delivers satellite TV signals to your vehicle s satellite TV receiver 54 0324 3 TracVision User s Guide 1 2 to Use th
6. The setup process is complete The display shows the installed satellite 101 momentarily then the antenna restarts INSTALLING SAT 101 RESTARTING ANTENNA Antenna Type OVAL2 The setup process is complete The display shows the installed satellites 101 and 119 momentarily then the antenna restarts INSTALLING SATS 101 119 RESTARTING ANTENNA 54 0324 Antenna OVAL3 Now you need to select which satellite pair you want the antenna to track first 101 110 or 101 119 TRACK 101 110 ECHANGE 1 Press HL CHANGE until the display shows the desired satellite pair MENUS CHANGE ACCEPT EXIT pv x 2 Press v ACCEPT MENUS CHANGE ACCEPT EXIT A display shows the installed satellites 101 119 and 110 momentarily then the antenna restarts TRACK 101 119 INSTALLING SATS 101 119 110 RESTARTING ANTENNA 54 0324 Initial Setup TracVision User s Guide __ Antenna MANUAL Now you need to select which satellites to install in the antenna The 101 satellite is required for DIRECTV service so it is installed automatically as the first satellite 1 1 4 101 REQUIRED SAT 2 OF 4 NONE Press H CHANGE until the display shows the next satellite you want to install You can choose 72 110 119 or NONE MENUS CHANGE ACCEPT EXIT
7. 119 110 148 RESTARTING ANTENNA Now you need to run the Check Switch function on your DISH Network receiver to configure the receiver for TracVision compatibility Follow the steps in Running the Receiver Check Switch Function on page 30 54 0324 TracVision User s Guide Ja Running the Receiver Check Switch Function To configure your DISH Network receiver to work with the TracVision antenna follow the steps below to run the receiver s Check Switch function 1 2 Turn on the receiver and the TV Using the receiver s remote control go to the Point Dish Signal Strength screen press Menu 6 1 1 on most models At the Point Dish Signal Strength screen select the 119 satellite Select the Test button The receiver begins configuring itself for TracVision operation Wait until the Check Switch function is complete It will take a couple minutes If you set up the antenna for DISH500 antenna type verify that the TV shows the following Installed Switch SW42 Input 1 1 2 2 Satellite 119 119 110 110 Polarity Odd Even Even Status Satellite reception verified If you set up the antenna for Manual antenna type verify that the TV shows No Switch Detected Switch Type Unknown or a similar error message If the information is not displayed as noted in Step 6 try running the Check Switch function again When you a
8. 91 momentarily then the antenna restarts SAT RESTARTING ANTENNA Antenna Type DUAL LNB The setup process is complete The display shows the installed satellites 91 and 82 momentarily then the antenna restarts INSTALLING SATS 91 82 RESTARTING ANTENNA 54 0324 Antenna MANUAL Now you need to select which satellites to install in the antenna The 91 satellite is required for ExpressVu service so it is installed automatically as the first satellite SAT 1 OF 2 91 REQUIRED SAT 2 OF 2 NONE HCHANGE vACCEPT 1 Press H CHANGE until the display shows the next satellite you want to install You can choose either satellite 82 or NONE MENUS CHANGE ACCEPT EXIT v 2 Press v ACCEPT to install the satellite MENUS CHANGE ACCEPT EXIT v The display shows the installed satellites momentarily then the antenna restarts INSTALLING SATS 91 82 RESTARTING ANTENNA 54 0324 Initial Setup TracVision User s Guide 4 4 Initial Setup Manual Mode Follow the steps below to manually set up the TracVision R6 to track your own unique set of satellites If the status screen does not show System Needs Setup follow the TRACKING DTV 101 steps in Section 4 5 Resetting the System to Change the Initial Setup SYSTEM NEEDS SETUP on page 36 1 Press any button to begin the setup process MENUS CHANGE ACCEPT EXIT
9. Once the antenna finds the correct satellite all three status lights on the interface box should be lit solid green If any lights are not lit green refer to Section 5 2 System Status Lights on page 42 Figure 2 3 Interface Box Components TRAGCVISION MULTE SERVICE INTERFACE BOX TRACKING DTV 101 AN 7 Loe 4 Tx lt Buttons 2 SS lt Display x 2 4 VOLTAGE RECEIVER ANTENNA STATUS 1 7 Power Status Switch Lights 2 3 Turning Off the System Follow the steps below to turn off your TracVision R6 system 1 Press the Q Power switch on the front of the TracVision interface box 2 Turn off your satellite TV receiver and TV 54 0324 Operation 2 4 Understanding the Status Screen Following startup the interface box display shows the current system status Figure 2 4 Interface Box Status Screen TRACKING DTV 101 Antenna State Service Satellite Signal Strength E If your system is set up for an HDTV converter the status screen differs somewhat See the table on the following page Antenna State This field indicates the current state of the antenna IDLE INITIALIZING SEARCHING TRACKING or ERROR Service This code indicates the satellite TV service that is currently set up
10. S TRACKING DTV 101 VOLTAGE RECEIVER ANTENNA MENUS CHANGE ACCEPT EXIT U sms 2 Ga ow VOLTAGE RECEIVER ANTENNA STATUS Lg mL pel ls During normal operation all three status lights should be lit green The tables on the following page explain what the different light conditions indicate 54 0324 VOLTAGE Light Indications Troubleshooting Light is Indicates Description Off Off Interface box is OFF power switch is off or no power input Green OK Good power between 10 16 VDC at interface box Green flashing Cable Open Open detected in antenna cable check antenna coax connection Orange Low Power Low power between 8 10 VDC at interface box Red flashing Bad Power Insufficient power less than 8 VDC or more than 16 VDC input RECEIVER Light Indications Light is Indicates Description Green OK Good communications with receiver Orange No Comm No communications with receiver Orange flashing Overload Overload or short circuit detected on the antenna cable Red Fault Internal power fault ANTENNA Light Indications Light is Indicates Description Off Off Antenna is OFF disconnected or has insufficient power Green Tracking Antenna is tracking the selected satellite Green flashing Searching Antenna is searching for a satellite Oran
11. in the TracVision R6 system During initial setup you can choose from among four services DTV DIRECTV DISH DISH Network EXVU ExpressVu and MAN Manual Satellite This number is the name of the satellite that the antenna is currently tracking The satellite name refers to the satellite s orbital slot which is its longitudinal location above the equator Signal Strength These bars indicate the strength of the satellite TV signal as measured by RF level The more bars the stronger the signal just like a cell phone In general you need at least 3 bars for good reception 54 0324 11 TracVision User s Guide 2 5 Switching Satellites If your system is set up for multiple satellites you can easily switch between them Use the switching method that applies to your particular setup see Section 3 Initial Setup on page 21 for details You can identify the current satellite switching method by the format of the status screen Status Screen Example Satellite Switching Method Automatic TRACKING DTV 101 ai Manual TRACKING DISH 119 uHl PUSH TO SWITCH SAT TRACKING 101 119 M Automatic with HDTV Converter PUSH FOR 101 110 Automatic Satellite Switching If your system is set up for automatic switching the antenna automatically switches satellites as you change channels using the receiver s remote control The following antenna setups use automatic satel
12. VDC Interface Box A Tested to comply with FCC Standards POWER 10 1 V DC UNSTACKED OUTPUT RF INPUT CONTROL INPUT HDTV Converter HD Receiver ANT CABLEIN S008 AUDIO VIDEO S VIDEO PHONE JACK l Components Required KVH P N HDTV Converter Kit 01 0260 06 54 0324 57 Js TracVision User s Guide HDTV Converter Wiring Diagram for Two Receivers and an HDTV Converter DIRECTV only In this configuration the antenna must be set up for manual satellite switching between the 101 110 and 119 satellites Refer to Section 4 1 Initial Setup DIRECTV on page 23 for setup instructions To Antenna Interface Box A L Y Tested to comply with FCC Standards Input Power 10 16 VDC Ground This device tothe foll x 21 intererenc STACKED OUTPUT Q CONVERTER POWER 10 16 Destacker RF INPUT CONTROL INPUT HD Receiver A SATELLITE IN i 19 9eed Components Required KVH P N HDTV Converter Kit 01 0260 06 includes single output destacker 54 0324 System Wiring Diagrams Wiring Diagram for Multiple Receivers and an HDTV Convert
13. gt Version of antenna motor software JBOX SW lt gt Version of interface box software ANT SER lt gt Serial number of antenna JBOX SER lt gt Serial number of interface box 5 5 Technical Support If you experience an operating problem or require technical assistance please contact your local authorized TracVision dealer installer first You can find an authorized technician near you by visiting our website at www kvh com wheretogetservice If an authorized technician is not located nearby please contact KVH Technical Support directly Phone 401 847 3327 E mail techs kvh com Internet www kvh com help Please have your antenna and interface box serial numbers handy before you call 54 0324 TracVision User s Guide Ja 5 6 Product Care Please consider the following antenna care guidelines to maintain peak performance e Periodically wash the exterior of the antenna dome with fresh water and mild detergent Avoid harsh cleansers and volatile solvents e g acetone and do not spray the dome directly with high pressure water e Ifyou wish to paint the dome use only non metallic automotive paint without a primer coat Metallic paint or paint having a metallic color will block satellite signals e Consider the antenna s height before driving under low clearance structures 54 0324 Appentices This section provides wiring diagrams
14. keep DewShield set to AUTO to prevent dew from forming Follow the steps below if you need to change the current setting 1 Press v MENUS until the display shows DEW SHIELD MENUS CHANGE ACCEPT EXIT DEW SHIELD AUTO vNEXT MENU ECHANGE 2 Press H CHANGE until the display shows the desired setting AUTO or OFF MENUS CHANGE ACCEPT EXIT DEW SHIELD OFF 3 Press v ACCEPT MENUS CHANGE ACCEPT EXIT DEW SHIELD OFF 4 Press w EXIT to exit the menu MENUS CHANGE ACCEPT EXIT 54 0324 System Preferences The DewShield dew elimination system is designed to prevent dew from forming on the antenna If DewShield is set to off and dew has formed on the dome setting DewShield back to AUTO will not shed water For this reason KVH recommends that you always keep DewShield set to AUTO TracVision User s Guide 3 2 Adjusting the Display Brightness Follow the steps below to adjust the brightness of the interface box display 1 Press v MENUS until the display shows BRIGHTNESS MENUS CHANGE ACCEPT EXIT 1 15 55 vNEXT MENU ECHANGE 2 Press CHANGE until the display shows the desired setting HIGH MEDIUM or LOW MENUS CHANGE ACCEPT EXIT x BRIGHTNESS MEDIUM ECHANGE 3 Press v ACCEPT MENUS CHANGE ACCEPT EXIT Cv oe Pv x BRIG
15. 24 aa TRACVISION BY INDUSTRIES www kvh com Industries Inc 50 Enterprise Center Middletown RI 02842 5279 U S A Phone 401 847 3327 Fax 401 849 0045 E mail info kvh com Copyright 2006 KVH Industries Inc KVH and TracVision are registered trademarks of KVH Industries Inc TVR6_Jbox_UG_Cover_1 06
16. A S 50 Enterprise Center Kokkedal Industripark 2B Middletown RI 02842 5279 USA 2980 Kokkedal Denmark Tel 1 401 847 3327 Tel 45 45 160 180 Fax 1 401 849 0045 Fax 45 45 160 181 E mail info kvh com E mail info kvh dk Internet www kvh com Internet www kvh com If you have any comments regarding this manual please e mail them to manuals kvh com Your input is greatly appreciated Part 54 0324 Rev A 2 9001 2006 Industries Inc rights reserved Welcome to TracVision H NASDAQ LISTED TracVision KVH and DewShield are trademarks of KVH Industries Inc DVB Digital Video Broadcasting is a registered trademark of the DVB Project DIRECTV is an official trademark of DIRECTV Inc DISH Network is an official trademark of EchoStar Communications Corporation ExpressVu is a property of Bell ExpressVu a wholly owned subsidiary of Bell Satellite Services TiVo is a registered trademark of TiVo Inc or its subsidiaries Table of Contents Table of Contents 54 0324 Introduction 1 1 1 System Overview 3 1 2 How to Use This 4 peratl lh 7 2 1 Receiving Satellite TV Signals 9 2 22 Turning On th Syslem xaxa ER EE 10 23 Turning Off th
17. CS MENUS CHANGE ACCEPT EXIT QE DIAGNOSTICS vNEXT MENU ECHANGE 2 Press O CHANGE until the display shows DIAGNOSTICS YES MENUS CHANGE ACCEPT EXIT DIAGNOSTICS YES ECHANGE vACCEPT 3 Press v ACCEPT to enter the Diagnostics menu MENUS CHANGE ACCEPT EXIT Cv Pw x ENTERING DIAGNOSTICS SYSTEM RESET NO vNEXT MENU HCHANGE 54 0324 Troubleshooting al TracVision User s Guide je 4 Press v MENUS until the display shows SHOW SYS INFO MENUS CHANGE ACCEPT EXIT Cy ta x SHOW SYS INFO NO vNEXT MENU HCHANGE 5 Press HI CHANGE until the display shows SHOW SYS INFO YES MENUS CHANGE ACCEPT EXIT x SHOW SYS INFO YES HCHANGE vACCEPT 6 Press v ACCEPT to begin viewing the system information MENUS CHANGE ACCEPT EXIT x INDUSTRIES PRESS v TO CONTINUE 7 Press v MENUS to scroll through the list MENUS CHANGE ACCEPT EXIT tv x TRACVISION R6 PRESS v TO CONTINUE 54 0324 The table below lists of the information reported by the interface box System Information Troubleshooting Item Description TRACVISION lt model gt Model of TracVision antenna e g R6 SYS SW lt gt Version of antenna main software RF SW lt gt Version of antenna RF software MOTOR SW lt
18. ENUS until the display shows DIAGNOSTICS MENUS CHANGE ACCEPT EXIT tv x DIAGNOSTICS NO vNEXT MENU 2 Press O CHANGE until the display shows DIAGNOSTICS YES MENUS CHANGE ACCEPT EXIT Cv e tv x DIAGNOSTICS YES HCHANGE vACCEPT 3 Press v ACCEPT to enter the Diagnostics menu MENUS CHANGE ACCEPT EXIT ex ENTERING DIAGNOSTICS SYSTEM RESET NO vNEXT MENU HCHANGE 54 0324 4 Press HL CHANGE until the display shows SYSTEM RESET YES MENUS CHANGE ACCEPT EXIT Cv MEM SYSTEM RESET YES ECHANGE 5 Press v ACCEPT to reset the system MENUS CHANGE ACCEPT EXIT SYSTEM RESET 6 When the display shows the status screen set up the system for the desired service Follow the steps in Section 4 1 4 2 4 3 or 4 4 TRACKING DTV 101 SYSTEM NEEDS SETUP 54 0324 Initial Setup Troubleshooting 0 Iroubleshooting 54 0324 5 1 5 2 5 3 5 4 5 9 5 6 This section identifies basic problems along with their possible causes and solutions It also explains what the status lights indicate how to perform a diagnostics test and how to get technical support Five Simple Checks ETT 41 Systemi Status WOKS 252225252650 riirii 42 Running the Diagnostics 5 44 Viewing System Information 47 Technical
19. HTNESS MEDIUM 4 Press w EXIT to exit the menu MENUS CHANGE ACCEPT EXIT 1 54 0324 3 3 Setting to Defaults The basic menu functions described in this section are set to the following defaults at the factory DewShield AUTO Brightness HIGH Follow the steps below if you wish to restore these defaults 1 Press v MENUS until the display shows SET TO DEFAULTS MENUS CHANGE ACCEPT EXIT x SET DEFAULTS NO vNEXT MENU ECHANGE 2 Press H CHANGE until the display shows SET TO DEFAULTS YES MENUS CHANGE ACCEPT EXIT a v x SET TO DEFAULTS YES ECHANGE vACCEPT 3 Press v ACCEPT MENUS CHANGE ACCEPT EXIT AES x RESETTING TO DEFAULTS 4 Press w EXIT to exit the menu MENUS CHANGE ACCEPT EXIT Cv os 54 0324 System Preferences 4 Initial Setup 54 0324 4 1 4 2 4 3 4 4 4 5 When you turn on the TracVision R6 system for the first time the interface box display shows SYSTEM NEEDS SETUP This section explains how to set up the TracVision R6 system for your particular satellite TV service and receiver configuration Initial Setup DIRECTV 23 Initial Setup DISH Network 27 Initial Setup ExpressVu 31 Initial Setup Manual 34 Resetting the System to Change the Initia
20. MANUAL Select up to 4 Manual 5 Press v ACCEPT MENUS CHANGE ACCEPT EXIT _ MEM remaining steps vary depending on the antenna type you selected Follow the steps for your selected antenna type Antenna Type DISH500 The display momentarily shows the installed satellites 119 and 110 then the antenna restarts INSTALLING SATS 119 110 RESTARTING ANTENNA Now you need to run the Check Switch function on your DISH Network receiver to configure the receiver for TracVision compatibility Follow the steps in Running the Receiver Check Switch Function on page 30 28 54 0324 Antenna Type MANUAL Now you need to select which satellites to install in the antenna The 119 satellite is required for DISH Network service so it is installed automatically as the first satellite SAT 1 OF 4 119 REQUIRED SAT 2 OF 4 NONE 1 Press H CHANGE until the display shows the next satellite you want to install You can choose 61 110 129 148 or NONE MENUS CHANGE ACCEPT EXIT 2 Press v to install the satellite MENUS CHANGE ACCEPT EXIT _ EM 3 Repeat steps 1 and 2 for the remaining satellites you want to install If you don t want to install four satellites select NONE Once you have installed all four satellites or you have selected NONE the display shows the installed satellites momentarily then the antenna restarts INSTALLING SATS
21. O CONTINUE 7 Once the test is complete the display shows the antenna status Press v MENUS to scroll through the remaining status messages MENUS CHANGE ACCEPT EXIT tv x 54 0324 Troubleshooting TracVision User s Guide The table below lists all of the status messages and their possible states Diagnostics Test Indications Component Tested Possible States ANTENNA IDLE INITIALIZING SEARCHING TRACKING ERROR CURRENT SAT lt Name of satellite the antenna is tracking gt ERROR RF LEVEL OK lt actual RF level gt LOW lt actual RF level gt ERROR COMM AVAILABLE SATS GPS lt Satellite name gt Press MENUS to scroll through the list of available satellites ERROR lt current position in latitude longitude gt ACQUIRING ERROR CABLE STATE OK SHORTED OPEN SYSTEM DC OK lt VDC power at the interface box gt LOW lt VDC power at the interface box gt BAD lt VDC power at the interface box gt ANTENNA DC OK lt VDC power at the antenna gt LOW lt VDC power at the antenna gt BAD lt VDC power at the antenna gt je 54 0324 5 4 Viewing System Information You can view the TracVision system s software versions and serial numbers on the interface box display Follow the steps below to display the system information 1 Press v MENUS until the display shows DIAGNOSTI
22. and notes for various TracVision system configurations A System Wiring Diagrams 59 Index 54 0324 Appendix A System Wiring Diagrams The diagrams on the following pages show how to wire the system for various configurations System Wiring Diagrams Configuration Requires KVH P N s See page One 1 receiver N A 54 Two 2 receivers 19 0347 55 Three 3 or more receivers 19 0410 amp 19 0123 56 One 1 receiver with HDTV converter DIRECTV only 01 0260 06 57 Automatic Satellite Switching Two 2 receivers with HDTV converter DIRECTV only 01 0260 06 58 Manual Satellite Switching Three 3 or more receivers with HDTV converter DIRECTV Manual Satellite Switching 01 0260 06 19 0410 amp 19 0123 59 Three 3 or more receivers with HDTV converter DIRECTV Automatic Satellite Switching 01 0260 06 x 2 19 0410 60 19 0123 amp 19 0366 RF coax cables sold separately Destacker Single output 19 0347 or Dual output 19 0410 The destacker converts a stacked signal into an unstacked signal which standard satellite TV receivers are configured to decode Active Multiswitch 19 0123 The active powered multiswitch allows you to connect multiple receivers recommends Channel Master model 6214IFD or equivalent This multiswitch amplifies the signal to compensate for signal loss A passive m
23. e 10 2 4 Understanding the Status Screen 11 25 Switching Satellites isses ser 12 System Preferences 15 3 1 DewShield On Off 17 3 2 Adjusting the Display Brightness 18 3 3 Setting to Defaults uut ee bra deed sedi ete SEES 19 Initial Setup 21 4 1 Initial Setup DIRECTV 23 4 2 Initial Setup DISH Network 27 43 Initial Setup ExpressVu 31 44 initial Setup Manual Mode 34 4 5 Resetting the System to Change the Initial Setup 36 00 39 5 1 Five Simple Checks cuum 41 5 2 System Status Lights 42 5 3 Running the Diagnostics 5 44 5 4 Viewing System Information 47 5 5 Technical isses ca ERE 49 5 6 PROGUCE Cane EE EG RES 50 Appendices A Index Introduction 1 Introduction This section provides a basic overview of the TracVision R6 system and explains how to use this manual 14 System Overview
24. er DIRECTV only Interface Box To Antenna Input Power Ground 10 16 VDC 6 Tested to comply with FCC Standards POWER 10 1 DC Destacker HDTV Converter In 54 0324 put Power 12 VDC Multiswitch VHF UHF LNB LHCP 18V INPUT To 3 Other Receivers In this configuration the A antenna must be set up for manual satellite switching between the 101 110 and 119 satellites Refer to Section 4 1 Initial Setup DIRECTV on page 23 for setup instructions HD Receiver A g 9 200 19 0 UH 4 Aude i Components Required KVH P N HDTV Converter Kit 01 0260 06 Destacker dual output 19 0410 Multiswitch 19 0123 TracVision User s Guide Wiring Diagram for Multiple Receivers and an HDTV Converter DIRECTV only To Antenna Input Power Ground 10 16 VDC Interface Box h OUTPUT FUSE 8A POWER 10 1BV DC To INPUT Splitter OUT INPUT TERRESTRIAL TV Destacker TO RECEIVER DBS OUTPUT A B RF INPUT CONTROL INPUT HDTV Converter RF OUT Input Power 12 VDC VHF UHF LHCP 18V INPUT Multiswitch In this configuration the antenna may be set up for automatic satellite switching between the 101 110 and 119 satellit
25. es Refer to Section 4 1 Initial Setup DIRECTV on page 23 for setup instructions OUT RF INPUT CONTROL INPUT HDTV Converter Components Required KVH P N HDTV Converter Kit 01 0260 06 x 2 Destacker dual output 19 0410 m m Multiswitch 19 0123 Splitter 19 0366 To 3 Other Receivers Jo 54 0324 Index A add receivers 53 antenna cable state 46 description 3 faults 43 46 height 3 model 49 ANTENNA light 42 43 antenna type DIRECTV 23 DISH Network 28 ExpressVu 32 B blockage 9 41 brightness adjust 18 buttons 10 C cable state 46 change satellites see switch satellites Check Switch DISH Network 30 cleaning 50 configure DISH Network receiver 30 connection diagrams 54 60 conserve power 17 coverage area satellite 9 D default settings 19 destacker 53 DewShield 17 diagnostics 44 46 digital video recorder DVR 53 54 0324 Index DIRECTV antenna type 23 ext 722 message 41 setup 23 26 DISH Network antenna type 28 Check Switch 30 setup 27 30 dish type see antenna type display 10 display brightness 18 E ExpressVu setup 31 33 F factory settings 19 G GPS status 46 gyros 3 H help technical 49 HD channel list 13 HDTV converter antenna type requirement 23 description 53 part numbe
26. g Satellites 12 Operation 2 1 Receiving Satellite TV Signals TV satellites are located in fixed positions above the Earth s equator and beam TV signals down to certain regions of the planet not worldwide To receive TV signals from a satellite you must be located within that satellite s unique coverage area For your convenience KVH provides links to several web sites that offer satellite coverage information Simply visit our web Equator site at www kvh com footprint In addition since TV satellites are located above the equator the TracVision antenna must have a clear view of the southern sky to receive satellite TV signals Anything that stands between the antenna and the satellite can block the signal resulting in lost reception Common causes of blockage include trees buildings and bridges Heavy rain ice or snow may also temporarily interrupt satellite signals Figure 2 2 Satellite Blockage 2 socked 54 0324 9 TracVision User s Guide 2 2 Turning On the System Follow the steps below to turn on your TracVision R6 system 1 Park your vehicle in an area with a clear view of the southern sky away from trees or tall buildings 2 Turn on your satellite TV receiver and TV 3 Press the Q Power switch on the front of the TracVision interface box 4 Wait 1 minute for system startup
27. ge flashing Overload Overload or short circuit detected on the antenna cable Red No Comm No communications with antenna Red flashing Fault Error detected in antenna RECEIVER and ANTENNA lights both flash orange if an overload or short circuit is detected 54 0324 TracVision User s Guide Ju 5 3 Running the Diagnostics Test In addition to the front panel status lights the interface box includes a self test function within its Diagnostics menu Follow the steps below to run this test 1 Press v MENUS until the display shows DIAGNOSTICS MENUS CHANGE ACCEPT EXIT Cy tv x DIAGNOSTICS NO vNEXT MENU HCHANGE 2 Press until the display shows DIAGNOSTICS YES MENUS CHANGE ACCEPT EXIT Cv e tv x DIAGNOSTICS YES ECHANGE vACCEPT 3 Press v ACCEPT to enter the Diagnostics menu MENUS CHANGE ACCEPT EXIT Cv oe Tw x ENTERING DIAGNOSTICS SYSTEM RESET NO vNEXT MENU HCHANGE 54 0324 4 Press v MENUS until the display shows RUN TEST MENUS CHANGE ACCEPT EXIT 5 vNEXT MENU ECHANGE 5 Press Hl CHANGE until the display shows RUN TEST YES MENUS CHANGE ACCEPT EXIT x RUN TEST YES HCHANGE vACCEPT 6 Press ACCEPT to begin the test MENUS CHANGE ACCEPT EXIT tv x RUNNING TEST ANTENNA TRACKING PRESS v T
28. is Manual This manual provides all of the information you need to operate set up and troubleshoot the TracVision R6 system Who Should Use This Manual The user should refer to the Operation and System Preferences sections to learn how to operate the system using the interface box The user or installer should refer to the Initial Setup section for information on configuring the system for the desired satellite TV service The user or installer should refer to the System Wiring Diagrams appendix for information on connecting additional receivers or an HDTV converter The user and or servicing technician should refer to the Troubleshooting section to help identify the cause of a system problem Icons Used in this Manual This manual uses the following icons to call attention to important information Icon Description A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the most from your system An alert to important information regarding procedures product specifications or product use Icon MENUS CHANGE ACCEPT EXIT x Description An illustration of the buttons on the interface box gray shading indicates which button the user should press 54 0324 Typographical Conventions This manual uses the following typographical conventions Text Example Description Introduction
29. l Setup 36 4 1 Initial Setup DIRECTV Follow the steps below to set up the TracVision R6 for DIRECTV service TRACKING DTV 101 If the status screen does not show System Needs Setup follow the SYSTEM NEEDS SETUP steps in Section 4 5 Resetting the System to Change the Initial Setup 1 Press any button to begin the setup process on page 36 MENUS CHANGE ACCEPT EXIT tv x SERVICE DIRECTV HCHANGE vACCEPT 2 The display shows DIRECTV Press v ACCEPT MENUS CHANGE ACCEPT EXIT ANTENNA ROUND ECHANGE 3 Press HL CHANGE until the display shows the The Antenna type you select desired antenna type see the table below should match the dish type setting MENUS CHANGE ACCEPT EXIT on your satellite TV receiver Refer to your receiver s owner s manual Antenna Satellites Used Satellite Switching ROUND 101 only None Unnecessary OVAL2 101 119 Automatic OVAL3 101 110 119 Automatic with HDTV Converter MANUAL Select up to 4 Manual Select OVAL3 only if you have a HDTV converter installed 54 0324 23 TracVision User s Guide Ja 4 Press v ACCEPT MENUS CHANGE ACCEPT EXIT Cv gt The remaining steps vary depending on the antenna type you selected Follow the steps for your selected antenna type Antenna Type ROUND
30. lite switching Service Antenna Setting Satellites DIRECTV OVAL2 101 and 119 DISH Network DISH500 119 and 110 ExpressVu DUAL LNB 91 and 82 Manual Satellite Switching If your system is not set up for automatic satellite switching you need to use the interface box to switch between satellites Press H CHANGE until the display shows the desired satellite MENUS CHANGE ACCEPT EXIT x 54 0324 Automatic Satellite Switching with HDTV Converter If you have the optional KVH HDTV converter installed and your system is set up for DIRECTV automatic switching with an HDTV converter you can select between two satellite pairs for automatic switching 101 and 119 101 and 110 The selected pair appears at the top of the display and brackets lt gt surround the satellite that is currently selected for tracking The antenna automatically switches between the two satellites in the selected pair as you change channels using the receiver s remote control In the example below the 101 119 pair is selected and the antenna is tracking the 101 satellite Selecting the Alternate Satellite Pair Press _ CHANGE to select the alternate satellite pair MENUS CHANGE ACCEPT EXIT Figure 2 5 Status Screen Automatic HDTV Converter Mode Second Satellite Selected Satellite lt 101 gt 119 PUSH FOR4101 110 Alternate Satellite Pair The following antenna set
31. r 53 switch satellites 13 wiring 57 60 height antenna 3 install satellites 23 35 interface box description 3 L LCD 10 lights LEDs status 10 42 43 TracVision User s Guide H M maintenance 50 manual setup 34 35 model antenna 49 moisture on dome 17 41 multiple receivers 53 multiswitch 53 0 obstructions signal 9 41 overload 43 overview product 3 P painting 50 part numbers accessories 53 power conservation 17 power fault 43 46 power on off 10 power switch 10 preferences set 17 18 R rain fade 41 RECEIVER light 42 43 receiver reset 41 repair 49 reset system 36 37 restore defaults 19 RF level 46 5 satellites coverage area 9 install 23 35 list of available 35 pairs HDTV 13 25 switch 12 13 serial numbers 49 service 49 setup change 36 37 DIRECTV 23 26 DISH Network 27 30 ExpressVu 31 33 manual 34 35 short circuit 43 46 signal strength 11 software versions 49 splitter 53 stacked signal 53 status indicators 10 42 43 switch satellites automatic 12 13 HDTV converter 13 manual 12 system information 47 49 system needs setup 21 system sat mismatch 41 T technical support 49 test diagnostics 44 46 TiVo 53 troubleshooting 41 49 turn on off 10 U unstacked signal 53 versions software 49 VOLTAGE light 42 43 W wiring diagrams 54 60 54 03
32. r service at 1 800 DIRECTV 347 3288 Be sure the antenna is tracking the satellite when you call Are the Interface Box Satellite TV Receiver and TV Turned On and Connected Properly Make sure the power switch on the front of the TracVision interface box is turned on the VOLTAGE light is lit green Also make sure your TV and receiver are both turned on and set up for the satellite input Finally check the cables connecting all these components to ensure none have come loose 54 0324 Troubleshooting You can also try resetting the satellite TV receiver before you begin troubleshooting 1 Park in blockage free area 2 Turn off and unplug the receiver 3 Wait 1 minute then plug the receiver back in 4 Turn on the receiver and the TracVision antenna Satellite Mismatch If the interface box and the antenna get out of sync the display shows System Sat Mismatch SYSTEM SAT MISMATCH PRESS v TO FIX Just press v ACCEPT to fix the problem The interface box will synchronize with the antenna and ensure that the satellite setup in the antenna matches the setup in the interface box TracVision User s Guide Je 5 2 System Status Lights Three status lights on the front of the receiver indicate the current status of the system and can help you identify problems Figure 5 1 System Status Lights te TRAcVISION psi
33. re done exit the menu and allow the receiver to download the program guide 54 0324 4 3 Initial Setup ExpressVu Follow the steps below to set up the TracVision R6 for ExpressVu service TRACKING DTV 101 aul SYSTEM NEEDS SETUP 1 Press any button to begin the setup process MENUS CHANGE ACCEPT EXIT Cy x SERVICE DIRECTV HCHANGE vACCEPT 2 Press HL CHANGE until the display shows EXPRESSVU MENUS CHANGE ACCEPT EXIT Cv fa x SERVICE EXPRESSVU 3 Press v ACCEPT MENUS CHANGE ACCEPT EXIT oe tw x ANTENNA SINGLE LNB HCHANGE vACCEPT 54 0324 Initial Setup If the status screen does not show System Needs Setup follow the steps in Section 4 5 Resetting the System to Change the Initial Setup on page 36 TracVision User s Guide Je 4 Press H CHANGE until the display shows the desired antenna type see the table below Antenna Satellites Used Satellite Switching SINGLE LNB 91 None Unnecessary DUAL LNB 91 82 Automatic MANUAL Select up to 2 Manual 5 Press v ACCEPT MENUS CHANGE ACCEPT EXIT Cv gt The remaining steps vary depending on the antenna type you selected Follow the steps for your selected antenna type Antenna Type SINGLE LNB The setup process is complete The display shows the installed satellite
34. ultiswitch will not provide the necessary amplification HDTV Converter Kit 01 0260 06 The HDTV converter adjusts the signal frequency of the DIRECTV 110 satellite allowing you to receive its HD channels The kit includes a single output destacker Splitter 19 0366 The splitter divides the control signal from the interface box which allows it to activate two HDTV converters 54 0324 Digital Video Recorders DVRs DVRs such as TiVo require two satellite inputs whereas a standard receiver requires only one input Therefore to connect a DVR to the TracVision system you need to wire the DVR just like you would wire two receivers TracVision User s Guide Wiring Diagram for a Single Receiver To Antenna Input Power 10 16 VDC Ground Interface Box FE Tested to comply with FCC Standards To 110W HD UNSTACKED CONVERTER STACKED OUTPUT Satellite Receiver ANTICABLE IN 1s 990 doe A VIDEO ed PHONE JACK sa 4 54 0324 System Wiring Diagrams Wiring Diagram for Two Receivers To Antenna Input Power 10 16 VDC Ground Interface Box vin FC Standards ISK SHOCK oj STACKED OUTPUT Q Satellite Recei
35. ups use automatic satellite switching with the HDTV converter Service Antenna Setting Satellites DIRECTV OVAL3 101 110 and 119 54 0324 Operation To order HDTV Converter KVH part number 01 0260 06 contact your KVH dealer or call KVH directly at 401 847 3327 For your convenience KVH lists HDTV channels and the DIRECTV satellites that carry them on the web at www kvh com HDlineup Since DIRECTV changes its channel lineups frequently KVH can e mail updates to you whenever the HDTV lineup changes Register for this free service when you visit the web site for the first time System Preferences 9 system Preferences 54 0324 3 1 3 2 3 3 This section explains how to change the settings for DewShield and display brightness to suit your personal preferences It also explains how to revert these settings to their factory defaults Turning DewShield On Off 17 Adjusting the Display Brightness 18 Soo dO DIMUS Se te Se Orne Se Se OP oo poer 19 3 1 Turning DewShield On Off Your TracVision R6 antenna includes the DewShield electronic dew elimination system patent pending This revolutionary feature keeps the antenna dome clear of dew ensuring optimum reception of satellite TV signals moisture weakens signals Unless power conservation is a critical concern you should
36. v Press v ACCEPT to install the satellite MENUS CHANGE ACCEPT EXIT v Repeat steps 1 and 2 for the remaining satellites you want to install If you don t want to install four satellites select NONE Once you have installed all four satellites or you have selected NONE the display shows the installed satellites momentarily then the antenna restarts INSTALLING SATS 101 119 72 RESTARTING ANTENNA 54 0324 4 2 Initial Setup DISH Network Follow the steps below to set up the TracVision R6 for DISH Network service TRACKING DTV 101 aul SYSTEM NEEDS SETUP 1 Press any button to begin the setup process MENUS CHANGE ACCEPT EXIT fea x SERVICE DIRECTV HCHANGE vACCEPT 2 Press H CHANGE until the display shows DISH MENUS CHANGE ACCEPT EXIT x SERVICE DISH ECHANGE 3 Press v ACCEPT MENUS CHANGE ACCEPT EXIT Cv oe Tw x ANTENNA DISH500 HCHANGE vACCEPT 54 0324 Initial Setup If the status screen does not show System Needs Setup follow the steps in Section 4 5 Resetting the System to Change the Initial Setup on page 36 TracVision User s Guide 4 Press H CHANGE until the display shows the desired antenna type see the table below MENUS CHANGE ACCEPT EXIT a x Antenna Satellites Used Satellite Switching DISH500 119 110 Automatic
37. ver Master AL m m S go amp a 4 19 6000 e SATELLITE IN gt NOT USED TERRESTRIAL TV Destacker Satellite TV Receiver S 4 ANTICABLE IN 229 6606 li AUDIO VIDEO S VIDEO PHONE JACK Components Required KVH P N Destacker single output 19 0347 54 0324 TracVision User s Guide Wiring Diagram for Multiple Receivers Using a Multiswitch To Antenna Input Power Ground 10 16 VDC Interface Box A STACKED 110W HD UNSTACKED MAINTENANCE PORTS OUTPUT UTPUT RS232 POWER 10 1 DC Tested to comply with FCC Standards Destacker Components Required KVH P N Input Power Destacker dual output 19 0410 Multiswitch 19 0123 VHF UHF LHCP 18V INPUT RHCP 13V Multiswitch Satellite TV Receivers SATELLITE IN 2 o 090 19 see i LN IER d o A 4 6 KEN i Sri 7 1 9820 ess a 56 54 0324 System Wiring Diagrams Wiring Diagram for a Single Receiver and an HDTV Converter DIRECTV only To Antenna Input Power Ground 10 16
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