Troubleshooting: C130, 140, 150 or 160 Error for e
Contents
1. Equipmant status Indication araa ea P10 This shows the size paper type or amount of paper remaining In each drawer 3 Index tabs BASIC EDIT IMAGE ea P87 oa P123 These are for swiiching between the menus of BASIC EDIT and IMAGE Alert message Indication area Drawer empty sensor No paper or Paper present This shows alert messages such as the replacement timing of the toner cartridges Fig 1 Refer to the Service Handbook page 2 4 If Other than upper limit position appears for the drawer tray up sensor take off the rear cover and check the gear condition in the drawer Refer to 1 4 4 Check the condition of the gear in the drawer Take off the rear cover and check the gear condition in the drawer If there is a clearance A between the gear and the plate as shown in Fig 2 the gear condition is normal If the gear and the plate contact as shown below the error may occur again and the gear may be damaged Whitening of the gear Picture 2 Picture 3 Refer to Fig 3 Does the gear contact the plate If Yes replace the gear with the new one Moreover since the gear in the drive unit of the drawer Is the gear becoming whitened T tray up May be damaged refer to 8 6 25 Upper tray up motor M11 in the Service Manual page 8 27 and 28 and check whether the gear tooth flank is damaged 5 6 Take out the drawer from the equipment and check the paper conditions2. Paper conditions Presence absence of paper Paper present No paper Paper remaining height 15 mm or lower approx 15 mm 30 mm 30 mm or more P Da If the firmware version is 470 M08 or earlier Check the version of the main firmware Oy upgrade itto 470 M09 or later Refer to the Service Handbook page 8 1 If the firmware version is 470 MO09 or later go to 3 2 Reproduction of the phenomenon Then insert the drawer Turn the power ON Does a gear unmeshing sound occur Does a loud high noise sound occur Not remembered If Yes the gear in the drive system of the tray up assembly may be damaged Refer to 8 6 25 Upper tray up motor M11 in the Service Manual page 8 27 and 28 and check whether the gear tooth flank is damaged __ 3 Pull out the drawer in which the error occurs and check that it has enough paper the recommended height is approx 15 mm 30 mm Does a loud low noise sound occur Not remembered If Yes the fan shaped gear in the drawer Check the message indication area on the touch panel Refer to 1 3 may be damaged Leave the power ON and pull out the drawer Then insert the drawer again Check 3 and 4 again If any result for 3 is Yes go to 3 2 When C130 140 150 or 160 error has been solved 1 Check the status when the error occurred ask the end users Ask the end
3. Refer to the Service Manual pages 8 13 to 8 16 and check the following points of the drawer feeding unit 1 Install the sensor firmly If the sensor does not operate normally in the 3a 19 the tray up sensor installed firmly self diagnosis mode test mode 3 replace it Does the sensor operate normally Perform the self diagnosis mode test mode 3 to check it wika nw ohe 3 b Is the harness connected firmly Install the pick up roller assembly to the pick up _ arms firmly If the pick up arms do not move smoothly check their installing condition If the pick up arms are in fact installed correctly then they may be damaged In this case replace them with new ones 3 c Is the pick up roller assembly installed to the pick up arms firmly OT TT Do the pick up arms move smoothly 3 d Is the torsion spring in the rear side of the unit installed correctly Fig 9 Install the torsion spring correctly Fig 9
4. Troubleshooting C130 140 150 or 160 Error for e STUDIO205L 255 305 355 455 Series 1 When C130 140 150 or 160 error occurs lt Countermeasures gt Important Follow this procedure to check the condition 1 Check the status when then error occurred of the equipment when the error occurs 1 Do not turn the power OFF while performing the following procedures 2 Dida gear unmeshing sound occur ask the end users If Yes the gear in the drive unit of the drawer tray up may be damaged Refer to 8 6 25 Upper tray up motor M11 in the Service Manual page 8 27 and 28 and check whether the gear tooth flank is damaged Did a loud high noise sound occur Not remembered c o 8aWAHJHSS gt Did a loud low noise sound occur Not remembered If Yes the fan shaped gear in the drawer may be damaged 3 Check the message indication area on the touch panel Fig 1 Either of following messages appears in this area It does not appear in the alert message indication area black part of the bottom of the menu Check READY or ADD PAPER Checking area When Add paper appears check the paper feeding section where the error occurs with the self diagnosis mode test mode 3 Check ee Drawer tray up sensor Tray at upper limit position or Other than upper limit position Message Indication arsa This shows a brief description of the functions or the current status of this equipment in message form
5. oughly on the bottom of the Tray lift up lever If the screws are loose tighten them firmly If the tray lift up lever does not contact thoroughly on the bottom of the drawer the screws in Fig 4 may become loose or the lever may be deformed If the lever is not bent at a right angle replace it with a new one The bracket at a right angle is good If the bracket is slanted in the direction of B it may contact the fan shaped gear and become damaged during the lifting of the tray To avoid this replace the bracket with a new one 2 Check the drive unit of the drawer tray up motor 2 a Check the condition of the tray up motor installed section P ee D A Sy 1 li e T ea cas ma II 4 Are 2 fixing screws of the motor tightened firmly gt common for both upper and lower drawers Before Change Fig 7 After Change Fig 8 If the screws are loose tighten them firmly The configuration of the tray up motor installed section has been changed due to the countermeasure to unmeshing The applicable production lots for each destination are as follows If unmeshing occurs even if any problem is found after checking 1 and 2 replace the drive unit of the drawer tray up with a new one Refer to BSI No GO9H114 for details e STUDIO205L CLE910122 e STUDIO255 CNE910418 e STUDIO305 CME910269 e STUDIO355 CPE910686 e STUDIO455 CQE910606 3 Check the drawer feeding unit
6. users the condition of the equipment when the error occurred Check rr If Yes the gear in the drive unit of the drawer tray up may be damaged Refer to 8 6 25 Upper tray up motor M11 in the Service Manual page 8 27 and 28 and check whether the gear tooth flank is damaged Did a loud high noise sound occur Not remembered Did a loud low noise sound occur Not remembered Did Add Paper appear on the touch panel even l if there was enough paper in the drawer 1 vot Tememgeroa If Yes the fan shaped gear in the drawer may be damaged 1 Add paper appears in the message indication area It does not appear in the alert message indication area black part of the bottom of the menu 2 Reproduction of the phenomenon If any reply is Yes go to 3 Refer to 1 2 and do the same Refer to 1 1 3 and check the condition 3 Check the equipment and functions 1 Check the drawer 1 a Check the condition of the fan shaped gear Check it while the tray in the drawer is at the lowest position Check whether the gear fixing screw is loose or not If the screw is loose tighten it firmly Check whether the gear is damaged or not by referring to 1 1 4 Fig 3 1 b Check the condition of the tray lift up lever in the drawer Are the fixing screws of the tray lift up lever tightened firmly T 7 noO P in k r r k Does the tray lift up lever contact h thor
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