Bollettino Informazione Tecnica / Technical Information Bulletin
Contents
1. Supporto Tecnico Technical Support Bollettino Informazione Tecnica Technical Information Bulletin compilato da compiled by approvato da approved by data date codice code TI B C Gillio A Campanella 29 11 10 805274 01 prodotto product d Color MF3000 Sistemi interessati system concerned titolo subject MAINTENANCE RELEASE FIRMWARE UPDATE TO STEP2 Descrizione Description TOPIC 1 Release version and download file name The newly released program versions and download file names are as follows Color_MF30_ContFW_30G0042905 zip scoir __ A121 50G0 0700 00 A121 50G0 0800 00 Color_MF30_EngineFW_50G0080000 ziP incompatibi lity of 50GO A121 50G1 0700 00 A121 50G1 0800 00 Color _MF30_ EngineFW_50G1080000 zip and 50G1 2 Modifications Controller Firmware New feature e FAX support e PageScope Application support e Authentication device support AU201 AU201H AU 202H ID amp Print Scanner Firmware Fixed problem e ADF jam 1 5 Modulo 10 TIB A Liv 05 INFORMAZIONI RISERVATE DA DIVULGARE SOLO SU AUTORIZZAZIONE DEL SUPPORTO TECNICO CONFIDENTIAL INFORMATION ONLY TO BE DISCLOSED WITH PERMISSION FROM TECHNICAL SUPPORT Supporto Tecnico Technical Support Bollettino Informazione Tecnica Technical Information Bulletin data date codice progr code number TIB 29 11 10 805274 01 Engine Firmware Fixed problem e Mis registration or paper size err2. Reset es l Access Te a ee a a i oa amet GO Co x Co Data J 2 6 Firmware upgrade Please follow the Service Manual 6 2 1 C How to write firmware data steps 1 to 10 Please select the Controller 1st loop or Engine firmware 2nd loop at step 6 The printer will automatically restart after the firmware upgrade is done correctly 1st loop go back to 2 3 2nd loop go to 2 7 2 7 Restore All Sekol mth button Please follow step 2 3 to 2 5 then enter the Admin Settings by clicking Utility Counter Execute Restore All at Restore Defaults 4 of ee a Restore System 4 5 Modulo 10 TIB A Liv 05 INFORMAZIONI RISERVATE DA DIVULGARE SOLO SU AUTORIZZAZIONE DEL SUPPORTO TECNICO CONFIDENTIAL INFORMATION ONLY TO BE DISCLOSED WITH PERMISSION FROM TECHNICAL SUPPORT Supporto Tecnico Technical Support Bollettino Informazione Tecnica Technical Information Bulletin data date codice progr code number TIB 29 11 10 805274 01 2 8 Confirm the firmware version Please follow step 2 3 and 2 5 then enter the Service Mode to confirm the firmware version gt Controller firmware A12130G0042905 gt Engine firmware A12150G0080000 or A12150G1080000 2 9 Lock the scanner lock lever Please open the scanner cover and slide the scanner lock lever to the front side locked lock icon Scanner unit might be broken during storage and or transport time when unlocked Pleas
3. are Update Procedure 2 1 Unlock the scanner lock lever Please open the scanner cover and slide the scanner lock lever to the backside unlocked lock icon Close the scanner cover Fax Target 2 2 Open the front door select setting Please open the front door to prevent the engine operation LSA Austria Belgium 2 3 Turn on the printer Fax Target Select setting screen will appear p Finiana p France Gorma Cancel OK sae rs when turn on the copier machine Do not touch this screen 2 4 Close the Cover Open warning screen Cover Open warning screen will come up Please press Close to close the warning screen l l Cover is open and wait for the warning beep stops The Select Close all covers properly setting screen will come back 3 5 Modulo IO TIB A Liv 05 INFORMAZIONI RISERVATE DA DIVULGARE SOLO SU AUTORIZZAZIONE DEL SUPPORTO TECNICO CONFIDENTIAL INFORMATION ONLY TO BE DISCLOSED WITH PERMISSION FROM TECHNICAL SUPPORT Supporto Tecnico Technical Support Bollettino Informazione Tecnica Technical Information Bulletin data date codice progr code number TIB 29 11 10 805274 01 Fax Target 2 5 Close the Select setting PAASA Please press and hold the Reset key on yellow Please release the key when listening bleef then the Ready to Copy screen will come up 001 se EWE PowerSaw Fax E mail Folder Copy
4. e make sure it is locked Close the scanner cover 2 10 Close the front door Please close the front door FIELD MEASURE Please upgrade to implement new functionalities Serial nos of affected machines Under investigation 9 5 Modulo 10 TIB A Liv 05 INFORMAZIONI RISERVATE DA DIVULGARE SOLO SU AUTORIZZAZIONE DEL SUPPORTO TECNICO CONFIDENTIAL INFORMATION ONLY TO BE DISCLOSED WITH PERMISSION FROM TECHNICAL SUPPORT
5. efaults Admin Settings Please be aware following items will be clear reset by the firmware upgrade Stored Fax jobs the one to send and received one Fax event log Authentication data Fax settings country PTT paper size communication related etc 2 5 Modulo 10 TIB A Liv 05 INFORMAZIONI RISERVATE DA DIVULGARE SOLO SU AUTORIZZAZIONE DEL SUPPORTO TECNICO CONFIDENTIAL INFORMATION ONLY TO BE DISCLOSED WITH PERMISSION FROM TECHNICAL SUPPORT Supporto Tecnico Technical Support Bollettino Informazione Tecnica Technical Information Bulletin data date codice progr code number TIB 29 11 10 805274 01 d Color MF3000 FIRMWARE UPDATE PROCEDURE IN NEW UNIT STEP 2 This document describes how to update the firmware by USB memory stick in the warehouse before installation to the customer 1 Preparation gt USB Memory Stick 1 pcs or more the more the better to expand the workload gt d Color MF3000 Service Manual Field Service Please follow the Service Manual 6 2 1 Preparations for firmware upgrading A System requirements B Saving the firmware data into the USB memory stick Controller firmware MF30 CNT G0042909 exe Engine firmware MF30 ENG G0080000 exe or MF30 ENG G1080000 exe Note Current Controller firmware version must be A12130G0030709 or before Current Engine firmware version must be A12150G0030000 or before Do not go to step C now Please read the following section first 2 Firmw
6. or with narrower width paper A6 at Tray 2 3 Restrictions Controller firmware no downgrade is possible due to functional enhancement implemented Engine firmware Please update 50G0 with 50G0 and 50G1 with 50G1 respectively The machine can be equipped with an old or new HW version the boards are interchangeable but there is not compatibility with 50GO and 50G1 engine firmware Engine Fw 50G0 is compatible with only old controller board Engine Fw 50G1 is compatible with both old and new boards Before to upload the new Fw please check in Service Mode gt gt Firmware Version or print the Maintenance Information in order to see wich kind of engine Fw you must to use 4 Programs to be applied at the same time There is no specific program to be applied with this Firmware 5 How to Install Please refer to the Service Manual 6 2 Firmware upgrading procedure by USB memory device 5 1 To a new unit at the warehouse etc before installation to the customer There is a special procedure to keep the new status of the unit showing initial setup screen Fax Target Select setting when turning on the unit Please refer to the procedure d Color MF3000 FIRMWARE UPDATE PROCEDURE IN NEW UNIT STEP 2 at the bottom of this document 5 2 To an installed unit at customer s site Please follow the procedure on the Service Manual 6 2 USB memory device or 6 3 updater Please execute Restore All at Restore D
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