Scanner Error display code information
Contents
1. HP Confidential HP Color Laserjet 2 Whitepaper Scanner Error displ 820 2830 2840 ay code information W hat is It The CU2820 2840 has several scanner errors that may occur This paper will attempt to identify the issues that may arise and provide definition to the errors that are displayed Display codes identified This table is in supplement to Service M anual page 279 Display Code on LCD o o o DarkFind LMWTempF ind BulbWarmupFromoOfft Process attempted that fails and or Error Description With this error the bulb will not turn on The scanner will move right and run into the wall for approx 14 inches worth of movement and then declare error 1 The CCD never thought it found a place dark enough to observe bulb warm up ocanner sets temporary LIGHT MONITOR WINDOW window Bulb lights the CCD observes the LIGHT MONITOR WINDOW output for sufficient light The error occurs ii the threshold light 2004 HewlettPackard Development Company LP The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accamnanvina such nradiucts and services N nthina herein should he canstrued as canstititina an additional invent HP Confidential E level is not reached BulbWarmupFromCoarse For this error to occur the lamp has lit the Calibration Label and the Document Origin fo2. onverter that could contribute as well as the lamp control Replace the formatter if the above resolutions are not affective for disconnected SSA discreet 4 wire bundle the display reads Scanner Bulb W arming Up then Scanner Error 5 CalLabelFind rather than Scanner error code 3 BuloW armupFrom0 ff OT 2004 HewlettPackard Development Company LP The information contained herein is subject to change without invent notice The only warranties for HP products and services are set forth in the express warranty statements accamnanvina such nradiucts and services Nathina herein should he canstrued as canstiitina an additional HP Confidential Cable connection related messages The following table will assist in diagnosing display messages related to cable connection Issues Cable Possible missing Ref or loose connections Control Panel note partial connections may Display message or condition ADF copy produce other errors with 20050121 FW and newer output mecca a Photo Card FFC OK 2 Control panel narrow FFC Display blank no display Scanner bulb warming up then Scanner error 5 turn off then on Four wire bundle to scanner Flashing green red lights 4 ADF does not pull paper Instead a flatoed copy will Nine wire bundle to ADF Ready no error Occur Two blue wires top of Formatter Scanner bulb warming up ECU to Formatter FFC 79 error during QSI won t cop 7 EA Scanner wide FFC Scanner b
3. ulb warming up Not Two blue wires bottom of Formatter Display blank no displa shown LIU to Formatter FFC inside cage 49 error during QSI OK If new component solves problem reinstall old component to verify it as DEFECTIVE before scrapping it imc 0 WME Ni aN i li a l k k ph boo 2004 HewlettPackard Development Company LP The information contained herein is subject to change without invent notice The only warranties for HP products and services are set forth in the express warranty statements accamnanvina such nroadiicts and services Noathina herein should he construed as constitutina an additional
4. und and the scanner is checking the lamp output under the white label This error occurs if the light level is too low or the lamp stability criteria are not met 5 CalLabelFind Find cal label black white transition and then find cal label black squares re DocOriginFind Find bezel notch q LMWFinalFind Scanner sets final LIGHT MONITOR WINDOW window CalLabelFindAfterScan Find cal label after a SsCan OF CODY recur to home CalLabelFindPriorToStandby Find cal label prior to going into standby 10 DocOriginFindPriorToStandby Find bezel notch prior to going into standby OS BulbWarmupF romStandby Bulb failed to warm up to minimum light level or meet the stability requirement Errors in the scanner can occur at any pointin image capture or initialization process In the event that one of the above listed errors is encountered the troubleshooting tips below may help understand the nature of the failure and offer a corrective action 1 Disconnected FFC or discreet wire cabling causes several of the errors in the table above FW calibration algorithms may contribute to errors Scanner error 8 amp horizontal stretched lines BPR bad pixel replacement 20050421 FW upgrade or newer will help fix those errors 3 Faulty scanner components such as CCD mirrors bulb cal label notch motor etc might be the next contributor to errors Replace the scanner sub assembly 4 The formatter has an analog to digital c
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