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Vue30-40 Snack Cover - AECO Sales & Service

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Contents

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5. E SANA you are satisfied with the state of blocking you can press the ENTER key to save your changes You can press the CLEAR key at any time to abort the changes Sales Blocking 2 Start Time The start time is used to set the time of day and days of the week that blocking 1 should be started To enter into this menu press the ENTER key while the Start time message is shown on the display Sales Blocking 2 Start Time Start Day The first menu item within the start time menu is the Start Day This is used to select the days of the week that blocking will be started To edit the days of the week press the ENTER key while the Start Day is shown on the display The display should now show the current day of the week followed by the text ON or OFF The ON indicates that blocking is associated with the given day and OFF indicates that blocking is not associated with the given day You can use the A V Up or Down keys to cycle through the various days of the week Each day will be followed by either ON or OFF If you wish to change the ON OFF state press the ENTER key while the day you wish to change is shown on the display The ON OFF status will now begin to blink You can use the A V Up or Down keys to toggle the state from ON to OFF When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and
6. REFRIGERATION HAZARDS GENERAL Refrigeration systems involve both electrical power and mechanical action These systems may present any of the potential dangers shown in the sections on electrical and mechanical hazards contained in this manual See Sections Il and for further information A Compressed Refrigerant Refrigeration systems involve the compression and evaporation of gases The pressures contained represent a potential hazard if suddenly released in confined areas Caution is required when performing maintenance tests or repairs All testing of sealed refrigeration systems must be done by trained personnel who are familiar with the systems and pressures involved B Physical Protection The accidental release of refrigerant gases can result in physical injuries Always wear protective glasses and protect your hands face and body when working near the refrigeration system ALWAYS WEAR EYE PROTECTION AND PROTECT YOUR HANDS FACE AND BODY WHEN WORKING NEAR THE REFRIGERATION SYSTEM SECTION V TEMPERATURE HAZARDS GENERAL Maintenance personnel should be alerted to the potential hazards from hot metal surfaces High temperatures may be present throughout the refrigeration system even though electrical power has been removed 1169116 5 9 08 2008 Vendo E SANA SECTION VI SUBSTITUTIONS AND MODIFICATIONS GENERAL Unauthorized changes or the substitution of unauthorized parts can compromise the equipment d
7. 13 PHONE NUMBERS Tel 800 344 7216 ext 3368 Fax 800 541 5684 81 3 3835 1321 81 3 3833 7096 49 211 74 039 0 49 211 7488541 61 2 9791 0999 61 2 9791 9029 65 482 5500 65 482 1697 886 2 570 6106 886 2 577 1959 32 2 268 2595 32 2 268 2862 44 1256 479309 44 1256 844469 39 142 335111 39 142 5623 48 343 474 1555 343 474 1842 08 2008 Vendo E SANA SECTION IX PARTS SALES amp SERVICE CENTERS OF SANDEN COMPANY FOR LATIN AMERICA AREA ADDRESS PHONE NUMBERS Mexico Vendo de Mexico Tel 525 515 9745 Camino Real de Toluca No 154 Fax 525 277 0111 Col Bellavista 01140 Mexico D F Mexico Central America SandenVendo America Inc Tel 800 344 7216 ext 10710 Sanden Drive 3368 Dallas TX 75238 1335 U S A Fax 800 541 5684 Chile Pelp Internacional S A Tel 562 243 9710 4560 El Rosal Fax 562 740 0504 Huechuraba Santiago Chile Brazil Cimag Industria e Comercio de Mag Lida Tel 55242 22 2666 Estrada Uniao e Industria 9 120 Itaipava Fax 55242 22 3244 25730 730 Petropolis Rio de Janeiro Brazil South America SandenVendo America Inc Tel 800 344 7216 ext 10710 Sanden Drive 3368 Dallas TX 75238 1335 U S A Fax 800 541 5684 1169116 5 14 08 2008 Vendo SAN Part 1169116 S 15 08 2008 Vendo VUE SNACK GENERAL INFORMATION SECTION Vendo E SANA General information 1 0 Introduction This service manual covers the V
8. 4 screws retaining the chiller cover panel and remove panel 4 Loosen screws on left and right side chiller retaining brackets The brackets can then be lifted and removed 5 The chiller unit can now be slid forward and removed from the machine 6 Re fitting of the chiller is the reverse of this process NOTE The chiller unit is heavy and precautions must be taken when lifting or moving the unit 1 1 Power box removal The Power Box contains the following electrical components Lighting Ballast Mains Filter Transformer Interlock Switch Mains and Chiller IEC Sockets Fuses To Remove the Power Box 1 Disconnect both IEC power cables from the front of the Power Box 2 Remove the four retaining screws fron the Power Box 3 The Power Box should be slid forward using the handle and removed from the machine Two harnesses at the rear of the Power Box need to be diconnected to remove the Power Box entirely from the machine 4 Re fitting the Power Box is the reverse of this process Take care to avoid trapping the two internal harnesses when inserting the Power Box into the machine 1 2 Tray removal To remove the tray first disconnect the relevant tray power cable from the connection panel to the right of the trays The cable should be pulled through and placed on top of the tray Pull the tray towards you as performed when loading the tray At the trays maximum position l ft the front edge of the tray to 45 degrees above horizontal and pul
9. POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS EARTH CONTACT GREEN AND YELLOW 0 VOLTS 1 2 2 STEP 3 0 Do STEP 2 POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS 23 4 EARTH CONTACT POWER CONTACT GREEN AND YELLOW SOCKET 0 VOLTS NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS STEP 1 POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS EARTH CONTACT SOCKET GREEN AND YELLOW 0 VOLTS POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS Part 1169116 08 2008 Vendo E SANA SECTION VENDOR INSTALLATION CONTINUED For Type 1 and Type 2 outlets test for Grounding and Polarization as follows il With a test device volt meter or test light connect one probe to the receptacle s neutral contact and the other to the live contact The test device should show a reaction 2 Connect one probe to the receptacle s earth contact and the other to the live contact The test device should show a reaction For Type 3 through Type 5 outlets test for Grounding as follows le With a test device volt meter or test light determine which of the receptacle s power contacts is the live contact A Connect one probe to the receptacle s earth contact B Connect the second probe to the left
10. The ON OFF status will now begin to blink You can use the A or Y Up or Down keys to toggle the state from ON to OFF When you are satisfied with your changes press the ENTER key If you P 20 Part 41169116 11 2008 Vendo E SANA dissatisfied with the changes you can press the CLEAR key abort the changes Sales Blocking 2 Stop Time Stop Hour The second menu item within the start time menu is the Stop Hour This is used to select the hour that blocking will begin To view the stop hour press the ENTER key while the Stop Hour is shown on the display The display should now show the current start time for blocking To edit the start hour press the ENTER key while the start hour is shown on the display You can use the A or Y Up or Down keys to change the stop hour When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Sales Blocking 2 Selections The next menu item in the Selections Blocking 2 menu is the Selections menu This menu is used to assign which selections will be subject to the settings for Sales Blocking 2 To enter into selection assignment mode press the ENTER key when the Selections message appears on the display The first menu item you will see is ALL XXX where represents all of the selections in the machine and XXX represents the curr
11. The time and date menu are used to set the correct time and date and setup clock parameters such as daylight savings and time display options To enter into the Set Time and Date menu press the ENTER key while the Set Time and Date message is shown on the display Set Time and Date Enable The first menu item in the Set Time and Date menu is Enable The Enable allows the user to enable or disable all RTC related functions If Enable is set to off the RTC will be turned off If Enable is set to On the RTC will be turned on The current state of the Enable option is shown on the display while viewing the Enable menu item If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A or Down keys to toggle the state on or off If you are satisfied with the state of this option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes P 15 Part 41169116 11 2008 Vendo E SANA Set Time and Date Date Argument The next menu item in the Set Time and Date menu is Set Date The Set Date function allows the user to set the current date on the RTC To enter into Set Date mode press the ENTER key while the Set Date message is shown on the display The current date will be shown on the display while viewing the Set Date menu item If you wish to change the date
12. X 1 TAPPING SCREW 1 4 X 1 SELF DRILLING SCREW Imb 1 4 X 2 1 4 BOLT 1 4 X 5 8 CARRIAGE BOLT 14 X 3 4 CARRIAGE DO 09000 Q ES Se 2 9 27 S 27 200 08 2008 AB AC AD AE AF AG AH AI AJ AK V800267 V800956 V800952 V802111 V802113 V800959 387925 V802062 V801013 389026 V801491 V801412 V801435 V802220 1123719 V801422 V802133 V802301 1169116 Vendo 1 4 X 3 8 BOLT 8 W LOCK WASHER 10 NUT W LOCK WASHER 10 ask sadali 10 LOCK W NYLON INSERT 0 1 4 W LOCK WASHER 1 4 LOCK W NYLON INSERT 3 8 LOCK NUT NYLON INSERT 10 FLAT WASHER 10 FLAT WASHER LARGER a 3 8 FLAT WASHER 1 8 POP RIVET 1 4 20 X 1 CARRIAGE 1 4 X 3 4 TAPPING SCREW SPACER lea 10 X 1 2 TAPPING SCREW 10 16 3 4HX CRSLFDRILSCREW WASHER FLT H12 NEOPRENE Es pa 7 R b q gt q y A 4 PA Q 2 4 7 9 ED gt DO WZ x
13. _ 7 HOUSING THANDLE 1 11002384 8 1 12654 9 NYLON NUT 2 20 10 SHOULDER SPACER LOCK 1 1124527 11 3 8 PLAIN FLAT WASHER 1 V80149 12 1364 1 89026 13 SCREW 10 32 X 375 CRPH 1 1 800128 7 2 3 4 5 7 10 11 12 13 1169116 D 13 08 2008 CABINET ASSEMBLY DESCRIPTION QTY 1 CABINET FOAM 41 5 BK 1 2 PNL SCRN REAR 3 LATCHBRACKETCAB 4 WA LWRHINGECABBASE 1 5 GUARDCABBASE 6 RAMPDOOR 7 _ DECK RAMP LEFT_ 8 RAMPMID RHREFERDK EM 10 12 13 14 CD 1 1139733 Part 1169116 D 14 08 2008 1 2 4 5 7 10 11 12 13 14 5 PRODUCT TRAY ASSEMBLY CHEWING GUM 6 EXTR TRAVCLIP SPCR 1549 15249 8 SCREW8 10X1 2CRPHT25 ZI V802214 80224 9 DIVIDER GUM MINTNARROW_ 1152695 11520 helix pitch sizes are on page 0 20 Part 1169116 D 15 08 2008 Vendo E SANA PRODUCT TRAY ASSEMBLY 5 PRODUCTS 6 HELIX LARGE DIA 11 PRODUCTS 11152438 1152438 8 NYLOCKNUT 6MM 2 v802235 80225 9 ROLLER 2 1154734 45474 helix and pitch sizes are on page 0 20 1169116 0 16 08 2008 Vendo SAN LEFT amp RIGHT RUNNER ASSEMBLY ITEM DESCRIPTION PART NO GUIDE RIAL WELDED ASY RIGHT 1168332 GUI
14. after a vend has taken place To enter into Test Delivery Detection mode press the ENTER key while the message Delivery Detection is shown on the display The display will show then show the message Delivery Diagnostics Vend Optics XXX where the XXX is the current state of the detection field either Clear or Blocked If you pass your hand through the detection field the Blocked message will appear on the display When you are done you can press the CLEAR key to exit Test Delivery Detection mode Diagnostics Software The Software Rev Revision feature allows the user to display the version of the installed software This may be helpful in determining feature set To enter into Software Rev mode press the ENTER key while the message Software Rev is shown on the display The display will show then show the message Software Rev XXX where the XXX is the installed software version When you are done you can press the CLEAR key to exit Software Rev mode Diagnostics Display Time amp Date The Display Time amp Date feature allows the user to display the current time and date information as reported by the RTC Real Time Clock This will allow the user to verify that the clock has been set and is keeping accurate time To view the current RTC time press the ENTER key P 10 Part 81169116 11 2008 Vendo E SANA while the message Display Time amp Date is shown on the disp
15. from the Coin Dispense Insert service mode function As coins are dispensed you should see the inventory level as reported by the display decrease with each coin dispensed In some cases such as under low tube inventory conditions the coin inventory count may not decrease with every coin Most coin mechanisms hide a few coins from the controller This is done to increase the mass of coins at the bottom of the coin tubes to increase the reliability of coin payout The controller is aware of this and uses a complex algorithm to keep track of coin tube inventory Coin Dispense Insert__Inserting Coins When the controller first enters service mode coin and bill acceptance are disabled When the controller is placed in Coin Dispense Insert mode coin acceptance is automatically enabled You can insert coins into the coin mechanism and they should be accepted and routed to the coin tubes In addition the type and number of the coin s of the most recently inserted coin type will be shown on the display Please note that the coin insert function was intended to be used for filling the coin tubes thus non tube coins coins for which there are no coin tubes will be rejected In the US the dollar coin is usually a non tube coin and as such will not be enabled for acceptance Press Button 2 to scroll until Test Mode is displayed Cash Accountability The controller keeps a running count of all transactions and can generate a c
16. is Daylight Savings The Daylight Savings mode allows the user to set the controller to conform to Daylight Savings mode in North America Europe or Australia Daylight Savings can also be disabled for operation in areas such as those that do not adhere to Daylight Savings programs To enter into Daylight Savings mode press the ENTER key while the Daylight Savings message is shown on the display The current state of daylight savings will be shown on the display If you wish to change this setting you use the A or W Up or Down keys to cycle through the various settings Once you are satisfied with the Daylight Savings setting you can press the ENTER key to save the changes If at any time you are not satisfied with your changes you can press the CLEAR key to abort the date setting without making changes Set Time and Date Display Enable The next menu item in the Set Time and Date menu is Display Time The Display Time feature allows the user to set the controller to display the current time setting To enter into Display Time mode press the ENTER key while the Display Time message is shown on the display P 16 Part 1169116 11 2008 Vendo E SANA The current state of the Display Time option is shown on the display while viewing the menu item If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A or W Up or Down keys to toggle the state on or
17. or upper power contact If a reaction occurs this is the live power contact If a reaction does not occur move the second probe to the right or lower contact A reaction should occur indicating that this is the live power contact 2 Connect one probe to the receptacle s live power contact as determined in step 1 Connect the second probe to the other power contact neutral The test device should show a reaction IF THE ABOVE CONDITIONS ARE NOT MET FOR THE GIVEN OUTLET TYPE CONTACT A LICENSED ELECTRICIAN AND HAVE THE NECESSARY CORRECTIONS MADE Part 1169116 S 5 08 2008 Vendo E SANA SECTION ELECTRICAL HAZARDS GENERAL SandenVendo America Inc vending machines are provided with the appropriate power supply setting for your area Some models are equipped with step down transformers as required This enables the vending machine to operate on different main voltages Refer to Section 1 E for information to determine the main power requirements Refer to the appropriate service manual for details of step down transformer operations The power sources just mentioned are standard for both household and commercial lighting and appliances However careless or improper handling of electrical circuits can result in injury or death Anyone installing repairing loading opening or otherwise servicing a vending machine should be alerted to this point Apply all of the normal precautions observed in handling electrical ci
18. setting press the ENTER key The current day of month argument will begin to blink and you can now use the A or Y Up Down keys to change the day of month Once you are satisfied with the day of the month setting you can press the ENTER key to save the changes The controller will now allow you to edit the month of the year argument and similarly the year argument If at any time you are not satisfied with your changes you can press the CLEAR key to abort the date setting without making changes Set Time and Date Time Argument The next menu item in the Set Time and Date menu is Set Time The Set Time function allows the user to set the current time on the RTC To enter into Set Time mode press the ENTER key while the Set Time message is shown on the display The current time will be shown on the display while viewing the Set Time menu item If you wish to change the time setting press the ENTER key The current hour of the day argument will begin to blink and you can now use the A or W Up or Down keys to hour argument Once you are satisfied with the hour setting you can press the ENTER key to save the changes The controller will now allow you to edit the minute of the hour setting in the same way If at any time you are not satisfied with your changes you can press the CLEAR key to abort the date setting without making changes Set Time and Date Daylight Savings The next menu item in the Set Time and Date menu
19. state of the Block selections by pressing the ENTER key and using the A or Y Up or Down keys You can use the A or Y Up or Down keys to sequence through all selections and assign their block state individually When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Sales Blocking 2 Sales blocking 2 allows the user to block sales of some or all selections based on the time of day day of week or selection This is often used at schools to prevent students from purchasing items high in caffeine or sugar content during normal school hours To enter into sales blocking 2 press the ENTER key when Sales Blocking 2 is shown on the display The first menu item from within Sales blocking is Enable Blocking 1 followed by the current on or off state of Blocking 1 Sales Blocking 2 Enable Enable Blocking is used to determine if the settings in the Blocking 2 menu will be enforced If Enable Blocking 2 is set to ON the settings will be enforced If Enable Blocking 2 is set to OFF the settings will be ignored To change the state of the Blocking enable press the ENTER key while the Enable blocking menu item appears on the display The current state on or off will begin to blink You can use the A or W Up or Down keys to toggle the state on or off If P 19 Part 81169116 11 2008 Vendo
20. thermostat is not correct 5 9 inch from the wall no 3 Low on refrigerant 2 Adjust the controller into the right position refrigerating 3 Find professional refrigeration maintenance person effect to replace or add refrigerant 1 The machine is not leveled 1 Level the machine adjust the screw under the lock The door can 2 The distance between Lock and Lock pitch lower than other three screws not be locked socket is long 2 Loosen the door lock mounting nut adjusting it up and down until you can close the door easily Products 1 Selling products mechanism has continue to go problems out board s problem change to a new one 1 Check the motor position switch whether it works normally if it works normally then it is the control Part 1169116 G 8 08 2008 Vendo SANZ NOTES 1169116 G 9 08 2008 Vendo IE SAN vucca Snack MCS1080 PROGRAMMING SECTION P 1 Part 1169116 11 2008 Vendo IE SANZ PROGRAMMING OPERATION The MCS1080 Controller uses a 4 button programming system Programming Buttons Definition key is used to increase a numeric value or move forward Key 2 Up through the various service mode functions This key is used to decrease a numeric value or move backward Key 3 Down through the various service mode functions Key 1 CLEAR This key is used to exit or leave a service mode function Key 4 ENTER o is used to confirm accept or enter into a service mo
21. DE RIAL WELDED ASY LEFT 1168332 1 NYLON NUT 6MM V802235 ROLLER WHEEL 1154734 ROLLER SHAFT 1154745 1169116 D 17 08 2008 POWER PANEL ASSEMBLY 1111201 1053864 32 v800331 NUT 6 32 HEX STL V800891 Part 1169116 D 18 08 2008 Vendo E SANA al 9 REFRIGERATION ASSEMBLY ITEM DESCRIPTION PART NO REFRIGERATION UNIT ASSEMBLY 115V REFRIGERATION UNIT ASSEMBLY 230V 1033131 268 FAN MOTOR 115V FAN MOTOR 230V 11279741 FAN ASY EVAPORATOR 230V TEMPERATURE SENSOR GASKET REFER 1127565 i FAN ASY EVAPORATOR 115V Part 1169116 D 19 08 2008 Vendo E SAN HARNESSES ITEM DESCRIPTION SNACK VUE30 SNACK VUE40 OPTICS VEND DETECT HARNESS 1154023 TRAY MOTOR HARNESS 1153297 6 shelf 1153297 6 shelf 6 8 10 PRODUCTS HARNESS 1153285 8 Col 1152839 10 Col 8 POWEROPTICBOARD 15435 11544355 9 POWER DIST HARNESS 7 1156925 1156925 TRAY HELIX WITH PITCH REV DESCRIPTION A A A A 887 PITCH 25 62 TURNS i REV A 1 928 PITCH 11 50 TURNS A A 14 PRODUCT HELIX 1169116 0 20 08 2008
22. EAR key to abort option setting without making changes Options 5 Disable The POS Point Of Sale disable option is used enable or disable the display of the POS Message The POS message is an idle display message that is used to encourage impulse buys Some locations and situations such as where the message may be inappropriate based on the article vended may prefer that the POS message be disabled The current state of the POS Disable option is shown on the display when entering into the options menu If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A or Y Up or Down keys to toggle state on or off If you are satisfied with the state of this option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes Options Door Password The Closed Door Password is used to enable or disable access to the closed door data retrieval mode This mode allows the user to view certain key fields without opening the door and entering into service mode If this feature is enabled and the user presses the keys 1 3 2 4 P 14 Part 1169116 11 2008 Vendo E SANA in quick succession the controller will enter into closed door data retrieval mode Within this mode the user can view Cash Accountability Sales Accountability and stored errors Normal sal
23. Harness Extension Required for SXY40 Only Part 1169116 C 3 08 2008 Vendo SAN Part 1169116 C 4 08 2008 Vendo VUE SNACK Door Shelves and Assemblies SECTION Vendo E SANZ READING A PARTS LIST ITEM NUMBER is found in two locations A It is on the drawing plate and identifies the part and its location B The same number is in the parts lists and ties the two together PART NUMBER is the part number that has been assigned to a specific part by SandenVendo America Inc for easier identification QUANTITY REQUIRED relates to the amount required of a part or will be indicated by A R as required to attach it to another part IV NAME AND DESCRIPTION is the general description for the part for easier identification when ordering a like part V HARDWARE is identified by a letter in a hexagon Refer to hardware list section or description and part numbers See pages C 4 and C 5 The example below will show how the parts are listed in the parts lists 1 VEND MOTOR ASSEMBLY This is the main assembly name and any replaceable parts will be indented below the assembly 2 RETAINER This is an individual part and will be indented These indented parts can be ordered separately so you do not need to order the entire assembly 3 Whenever an assembly is ordered all the parts that are indented will be included in the assembly Any hardware will be listed next to their corresp
24. ITION ON THE VENDOR CONTROL PANEL AT EYE LEVEL Never rock or tilt Machine can fall over and cause serious injury or death Vending machine will not dispense free product ENGLISH FRENCH SPANISH 1169116 5 12 08 2008 SECTION VIII PARTS SALES amp SERVICE CENTERS United States Canada Europe Mid East Africa Mid Asia Australia New Zealand Singapore Hong Kong Indonesia Phillippines India England 1169116 ADDRESS SandenVendo America Inc 10710 Sanden Drive Dallas TX 75238 1335 U S A Sanden International Corporation 31 7 Taito 1 Chome Taito ku Tokyo 110 Japan Vendo GMBH Spangerstr 22 PO Box 130940 40599 Dusseldorf Germany Sanden International Pty Ltd 54 Allingham St Condell Park N S W 2200 Australia Sanden International Singapore Pte Ltd Sanden House 25 Ang Mo Kio St 65 Singapore 569062 The Republic of Singapore Sanden International Taiwan Corp No 21 6 Sec 1 Tun Hwa S Rd Taipei Taiwan Taiwan ROC N V Vendo Benelux S A Industrial Research Park N O H 13 Font St Landry 1120 Brussels Belgium Vendo UK Ltd Vendo House Kingsclere Road Basingstoke Hants RG21 5GU Great Britain Vendo Italy S p A Casella Postale 9 1 15033 Casale Monferrato Italy Vendo Iberia S A C Sant Ferran No 92 Poligono Industrial la Almeda Sector P 1 08940 Cornella Barcelona Spain S
25. MUTE Snack Manual Vendo SandenVendo America Inc 10710 Sanden Drive Dallas Texas 75239 Vendo VUE SNACK SAFETY SECTION 08 2008 Vendo E SANA A COMMITMENT TO SAFETY SandenVendo America Inc is committed to safety in every aspect of our product design SandenVendo America Inc is committed to alerting every user to the possible dangers involved in improper handling or maintenance of our equipment The servicing of any electrical or mechanical device involves potential hazards both to those servicing the equipment and to users of the equipment These hazards can arise because of improper maintenance techniques The purpose of this manual is to alert everyone servicing SandenVendo America Inc equipment of potentially hazardous areas and to provide basic safety guidelines for proper maintenance This manual contains various warnings that should be carefully read to minimize the risk of personal injury to service personnel This manual also contains service information to insure that proper methods are followed to avoid damaging the vendor or making it unsafe Itis also important to understand these warnings are not exhaustive SandenVendo America Inc could not possibly know evaluate or advise of all of the conceivable ways in which service might be done Nor can SandenVendo America Inc predict all of the possible hazardous results The safety precautions outlined in this manual provide the basis for an effecti
26. NOTE For power on servicing of the vendor s lighting system turn lighting power on by accessing the Lights test function of the electronic controller see programming on inner door For power on servicing of the vendor s refrigeration system turn refrigeration power on by accessing the Compressor test function of the electronic controller see programming on inner door 1169116 S 7 08 2008 SANDMAN Vendo SECTION Ill MECHANICAL HAZARDS A Servicing of Moving Parts and Assemblies When servicing assemblies involving moving parts use extreme caution Keep fingers hands loose clothing hair tools or any foreign material clear of entrapment As noted before under the electrical hazards section Power On servicing should only be performed by qualified personnel Refer to and heed the warnings noted in the electrical hazards section These warnings refer to the potential hazards associated with electrical power and moving parts Always maintain maximum clearances from electrical and moving paris Always install protective covers and guards when reassembling equipment THIS VENDING MACHINE INCLUDES MECHANICAL EQUIPMENT WHICH CAN BE HAZARDOUS IF IMPROPERLY HANDLED OR SERVICED USE CAUTION AND CONSULT THE VENDO SAFETY MANUAL AND VENDO SERVICE MANUAL FOR ADDITIONAL SAFETY INFORMATION RISK OF ENTRAPMENT RISK OF SHOCK ELECTRICAL Part 1169116 S 8 08 2008 Vendo E SANA SECTION IV
27. NTER key The state On Off will begin to blink and you can now use the A or W Up or Down keys to toggle the state on or off If you are satisfied with the state of this option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes Options Cheat The No Cheat option is used to control whether or not the vendor will be allowed to perform a vend under conditions whereby the customer s credit may be at risk Under certain conditions such as exact change the vendor can not guarantee that proper change will be dispensed after a vend or in the event of a vend failure If No Cheat is enabled the vendor will return all credit and cancel a vend 1f it cannot verify that proper credit cannot be paid back If No Cheat is disabled the controller will always make a good faith attempt to pay back proper change after a vend but will not require available change prior to making a vend The current state of the No Cheat option is shown on the display when entering into the options menu If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A or Up or Down keys to toggle the state on or off If you are satisfied with the state of this option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CL
28. UE 30 and the VUE 40 Snack Vending Machine This manual is designed to act as a reference for service technicians We recommend that you study this manual as there are many features and uses If you do not understand any part of this manual please contact The SandenVendo America Inc Technical Service Department at 800 344 7216 ext 3368 1 1 Machine specifications Product Snack Vending Machine Product Type VUE 30 amp VUE 40 Location Environment __________ only Outside size inch mm VUE 30 72 x 34 x 35 1829 x 864 x 889 Length x Width x Depth VUE 40 72 41 5 35 1829 x 1055 x 889 PRE ok 30 700 318 Refrigerated 750 341 VUE 40 750 342 Refrigerated 800 363 Frequency Hz 6002 Nominal current A VUE 30 8 amps VUE 30 Refrigerated 10 amps VUE 40 8 amps VUE 40 Refrigerated 10 amps Product capacity Followed by owner s needs note for normal product capacity please see list below Refrigeration Temperature Environment Temperature lt 104 F 40 Temperature Inside of machine lt 77 F 25 C Product Numbers are for VUE 30 VUE 40 1169116 G 2 08 2008 Vendo E SANA net 1 2 Principle operation When coins or bills are inserted the identification system will identify the bills and coins then the amount of money will appear in the LCD window Press the key pad to choose the goods you want to purchase Then machine will drive
29. abort the changes Sales Blocking 2 Start Time Start Hour The second menu item within the start time menu is the Start Hour This is used to select the hour that blocking will begin To view the start hour press the ENTER key while the Start Hour is shown on the display The display should now show the current start time for blocking To edit the start hour press the ENTER key while the start hour 1s shown on the display You can use the A or Up Down keys to change the start hour When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Sales Blocking 2 Stop Time Stop Day The first menu item within the stop time menu is the Stop Day This is used to select the days of the week that blocking will be started To edit the days of the week press the ENTER key while the Stop Day is shown on the display The display should now show the current day of the week followed by the text ON or OFF The ON indicates that blocking is associated with the given day and OFF indicates that blocking is not associated with the given day You can use the A or W Up Down keys to cycle through the various days of the week Each day will be followed by either ON or OFF If you wish to change the ON OFF state press the ENTER key while the day you wish to change is shown on the display
30. acting the electrical parts and the mechanism on the Bill Validator or Coin Mechanism 1 7 7 Use soft cloth dipped in detergent to clean the glass and the surface of the machine 1169116 G7 08 2008 Vendo E SANA 1 8 Troubleshooting 1 Changer out of change 1 Correctly fill up coins Foreign material inside of Bill Validator 2 Clean the Bill Validator Money is incorrect 3 Use correct money Does not x 4 Plugs are loose 4 Reinstall the connector after turning off the power 5 1 accept bills Bill Validator is damaged 5 Change to a new one Change is incorrect 1 False coin can not be accepted use correct 2 Indicator of Coin Mechanism CM is currency not working 2 Check if the power and plug are loose 3 Coin jam or dust in the CM 3 Open up the machine to clean CM 4 Jam on electromagnetic distribution 4 Use small tool to remove the jammed components brake 5 Check low level transducer use Alpha to delete all 5 Indicator of CM is designating an error the faults by adjusting 349 address to 1 6 Water got into CM 6 Take out the CM use dryer to dry it 7 CM damaged 7 Change to a new one 1 Coins incorrectly filled 2 Control board didn t adjust into the Does not accept coins 1 After resetting fill coins correctly 2 Adjust into the correct change status otherwise no correct position for returning change change will return or less change will return 3 Coin return pole of CM got jam 3 Chec
31. an press the CLEAR key and abort the changes Programmable Discounts _ Selections The next menu item in the Discount menu is the Selections menu This menu is used to assign which selections will be subject to the time day and amount settings made in the discount menu To enter into selection assignment mode press the ENTER key when the Selections message appears on the display The first menu item you will see is ALL XXX where represents all of the selections in the machine and XXX represents the current state ON or Off of the ALL discounted If ALL is set to On then all selections will be subject to the settings of Discounts If All is set to Off then none of the selections will be subject to the settings of Discounts You can toggle the state of the Discount selections by pressing the ENTER key and using the A or V Up or Down keys You can use the A or Up or Down keys to sequence through all selections and assign their discount state individually When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Programmable Discounts Less Amount The last menu item in the Discount menu is the Less Amount menu This menu is used to set how much of a discount will be applied to the price of discounted items when discounts are active To enter into this
32. anges P 18 Part 81169116 11 2008 Vendo E SANA Sales Blocking 1 Stop Time Stop Hour The second menu item in the stop time menu is the Stop Hour This is used to select the hour that blocking will begin To view the stop hour press the ENTER key while the Stop Hour is shown on the display The display should now show the current start time for blocking To edit the start hour press the ENTER key while the start hour is shown on the display You can use the A V Up or Down keys to change the stop hour When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Sales Blocking 1 Selections The next menu item in the Selections Blocking 1 menu is the Selections menu This menu is used to assign which selections will be subject to the settings for Sales Blocking 1 To enter into selection assignment mode press the ENTER key when the Selections message appears on the display The first menu item you will see is ALL XXX where represents all of the selections in the machine and XXX represents the current state ON or Off of the ALL Selection 1 Blocking If ALL is set to On then all selections will be subject to the settings of Sales Blocking 1 If All is set to Off then none of the selections will be subject to the settings of Sales Blocking 1 You can toggle
33. ash sales report on demand This report can be viewed from within the cash accountability section of service mode An exhaustive report perhaps more information than you may care to know is available as an electronic flat file through the DEX interface Please refer to the DEX portion of this manual for more details on DEX Cash accountability data is stored as both resettable interval sales and non resettable never cleared totals The cash accountability function shows the non resettable totals for all selections and the resettable totals for each individual selection To access the Cash Accountability information press the ENTER key while the Cash Accountability menu item is shown on the display You can use the A or Y Up or Down keys to sequence through the various service mode functions until the Cash Accountability menu item appears The first total you will see when you enter Cash Accountability is the cumulative non resettable cash total This total represents the total amount of cash coins and bills that has been received by the machine since the controller was first created To view cash sales by selection use the A Up or Down keys to sequence through the P 5 Part 1169116 11 2008 Vendo SAN various selections The corresponding resettable sales total for that selection will be shown on the display Sales Accountability The controller keeps a running count of all transa
34. cal conditions and or accepted practices The options menu contains 10 programmable options which can be enabled on or disabled off from within the options menu To enter into the Options menu use the A V Up or Down keys to sequence through service mode until the Options menu appears on the display then press the ENTER key P 11 Part 81169116 11 2008 Vendo E SANA The table below is a summary of the option available in this menu Each item is explained in detain in the corresponding section Option Default State PreferredState Off Off Off Off Off Delivery Detection _ On NoCheatMode om O Off Off F DEXAutoReset__ 00 Options Multi Price The Multi Price option allows the user to set a unique vend price for every selection in the vending machine The state of this option will have an influence on what options are available in the set price menu The Multi Price Off single price option may be useful 1f the machine is vending the same product from all locations or 1f every selection has the same value and sales price The current state of this option is shown on the display when entering into the options menu If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A V Up or Down keys to toggle the state from On to Off or Off to On When you are satisfied with the state of th
35. ctions and can generate a sales report on demand This report can be viewed from within the sales accountability section of service mode An exhaustive report perhaps more information than you may care to know is available as an electronic flat file through the DEX interface Please refer to the DEX portion of this manual for details on DEX Sales accountability data is stored as both resettable interval sales and non resettable never cleared totals The sales accountability function shows the non resettable totals for all selections and the resettable totals for each individual selection To access the Sales Accountability information press the ENTER key while the Sales Accountability menu item is shown on the display You can use the A or Y Up or Down keys to sequence through the various service mode functions until the Cash Accountability menu item appears The first total you will see when you enter Sales Accountability is the cumulative non resettable sales total This total represents the total number of vends that have been made by the machine since the controller was first created To view sales by selection use the A or Y Up or Down keys to sequence through the various selections The corresponding resettable sales total for that selection will be shown on the display Set Price The controller allows the user to set the price by individual selection row of selections or all selectio
36. d with the changes you can press the CLEAR key and abort the changes Note that you are free to compound Override assignments In other words you can have the Override switch can be assigned to all none or any number of the programmable options Note also that you can use the Test Switches feature in the Diagnostics menu to test the state and operation of the Override switch Return Return is the last item in the service mode menu and is used to place the controller back into sales mode To return to sales mode press the ENTER key while the Return menu item is shown on the display You can use the A or W Up or Down keys to move through the service mode menu until the Return message is on the display To re enter service mode press the yellow mode switch P 24 Part 1169116 11 2008 Vendo SAN P 25 Part 41169116 11 2008 Vendo SNACK FAULT FINDING SECTION Vendo E SAN Fault Finding Check supply connection Check that the IEC power connector is connected to front of power box Check fuses on power box Keypad not working Check keypad harness connections No coins accepted Check message on coin mechanism Ensure coin mechanism connected to only one interface MDB or Check spiral size is correct Check end of spiral position is correct Are producis being loaded correctly Use spacer boards and product pushers to impro
37. de Figure 1 Sales Mode Keypad Figure 2 Service Mode Keypad Movement in service mode is accomplished through the use of four of the product selection keys on the keypad mounted on the front of the machine Figure 1 above left shows the normal sales mode keypad definitions When the vendor is placed in service mode the definition of the product selection keys change and assumes the definitions shown in Figure 2 above right To enter into service mode open the vendor door and press the yellow mode switch The switch is located near the left edge of the controller After pressing the mode switch the controller will beep twice and the display will change to show stored errors If no errors have occurred the display will show the message No Errors Found At this time you can use the keypad on the front of the machine to move through the various service mode functions The controller will remain in service mode as long as the user remains active and is moving through the various service mode functions The controller will automatically exit service mode and return to sales mode if any of the following occur P 2 Part 81169116 11 2008 Vendo E SANA 1 The user remains inactive for more than 3 minutes 2 The vendor door is closed 3 The user navigates to the Return service mode option and presses the ENTER key When service mode is exited the beeper will sound twice and the installed firmware version will be shown on the disp
38. eft corner of the machine A1 Use the A or Up or Down keys increase or decrease the price When you are satisfied with the new price press the ENTER key and the new price will be saved for all selections in the machine If you are dissatisfied with the changes press the CLEAR key and the changes will be aborted Diagnostics The Diagnostics function allows the user to test many of the devices connected to the controller This may be useful in identifying and correcting a reported problem Many of the normal precautions for operating a device such as refrigeration timeout are over ridden in diagnostics mode Therefore care should be taken not to damage peripheral devices through indiscriminate use or fast switching To enter into Diagnostics mode use the or Y Up or Down keys to sequence through the various service mode functions until the Diagnostics message is shown on the display and press the ENTER key P 7 Part 81169116 11 2008 Vendo E SANA The diagnostics menu contains the menu items shown in the table below Count Motors Test Display Software Rev Home All Motors Display Time Test Vending Test Bill Validator Display AC Volts Test Keypad Delivery Detection Test Relays __ Test Temp Sensors Only available in Refrigerated machines The first menu item you will encounter in the Diagnostics menu is the Test Vending menu You can use the A or Up or Down key
39. endo E SANA The hopper flap is a single unit which can be replaced remove the hopper 1 Open machine main door 2 Remove the 2 screws at each end of the hopper which attach the hopper bracket to the door total of 4 screws to remove 3 The hopper will now lift away from the door 4 Replacing the vend hopper is the reverse of this process 5 To adjust the vend flap height alignment loosen the bolts at each end of the hopper which support the hopper deflectors The hopper deflectors and vend flap can then be raised or lowered independently of the hopper itself Part 1169116 M 3 08 2008 Vendo E SANA NOTES Part 1169116 M 4 08 2008 Vendo SNACK CABINET SECTION 08 2008 08 2008 C 2 1169116 Vendo SANT CABINET ASSEMBLY ITEM NO DESCRIPTION PART NO FOAMED CABINET REFRIGERATION ASSEMBLY SEE PAGE C 4 POWER DISTRIBUTION ASSEMBLY SEE PAGES C5 i ASY CAB BASE COVER ASY UPPER HINGE SCREW 14 14 1 0 HEX ZINC PLATE SELF V801490 NUT 4 20 HEX STL MS amp SEMS BUSHING HINGE FLAT PhLscpNPEARSo 1 4144364 RAMPDOOR 11 13068 mrumescremmazox 1 18708 FOR A COMPLETE LIST OF HARNESSES PLEASE SEE PAGE C 7 NOTE WHEN ORDERING FOAMED CABINET ASSEMBLY OR BASE COVER PANEL PLEASE PROVIDE 9 CODE AND MANUFACTURER S DATE CODE HARNESS QUICK GUIDE Cabinet
40. ent state ON or Off of the ALL Selection 2 Blocking If ALL is set to On then all selections will be subject to the settings of Sales Blocking 2 If All is set to Off then none of the selections will be subject to the settings of Sales Blocking 1 You can toggle the state of the Block All selections by pressing the ENTER key and using the A Up or Down keys You can use the A or Y Up Down keys to sequence through all selections and assign their block state individually When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Programmable Discounts Programmable discounts are used to discount the price of selected items in the vending machine by time of day or day of week To enter into Discounts mode press the ENTER key when Discounts is shown on the display The first menu item from within the Discounts menu is Discounts Enable followed by the current On or Off state of the enable Programmable Discounts Enable Discounts Enable is used to determine if the settings in the Discount settings will be applied to the purchase price of an item If Discounts Enable is set to ON the current settings will be applied If Discounts Enable is set to OFF the discount settings will be ignored To change the state of the Discounts enable press the ENTER key while the Discounts E
41. erwise the function of chiller will be affected and may not work properly 1 5 4 Putthe machine on flat and stable ground Prevent water splash on the machine and avoid leakage that may harm people after raining Keep away from heat source Avoid direct sun light and put a place where there is good air conditioning 1 5 5 The power supply must be 115V 60Hz and the rated supply current should be more than 16A The ground wire must connect with ground to prevent shock and to prevent electromagnetic interference caused by static electricity All wire connections must be made by a professional electrician 1 6 Filling Operation Open the door to the maximum position Lift up the tray approximately 30mm 1 18 inch and then pull it out to the stop position There should be only one tray in the filling products position at a time When pushing the tray back it must be pushed back to the original position as shown in diagram 3 Diagram 3 1169116 G 5 08 2008 Vendo E SANA When filling products don t force them into the spiral Products should be put in freely If there is not enough space for it to move it will get jammed and the consumer won t get the product If you find the product does not fit loosely in the spriral select a bigger spiral For plastic packaged products we suggest folding the bottom of the product before putting it into the tray in order to prevent product jamming as shown below diagram 4 Dia
42. es mode can be returned to by allowing the timeout to expire or by pressing the ENTER key while the option Return is shown on the display The current state of the Door Password option is shown on the display when entering into the options menu If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A Up or Down keys to toggle the state on or off If you are satisfied with the state of this option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes Options _ DEX Auto Reset The DEX Auto Reset is option is used enable the clearing of the resettable DEX fields upon successful DEX download The current state of the DEX Auto Reset option is shown on the display when entering into the options menu If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A Up or Down keys to toggle the state on or off If you are satisfied with the state of this option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes Set Time and Date The controller uses time and date information to control various events such sales blocking and the display of time and date information
43. esigns This can result in unsafe conditions for either the service personnel or the equipment users Always refer to the appropriate parts and service manual for replacement parts and maintenance instructions If questions arise contact the Technical Services Department of the SandenVendo America Inc office in your area When servicing the vending machine always reassemble all components to their original location and position Maintain the correct routing for tubing electrical wiring etc Replace all clamps brackets and guides to their original locations Replace all tubing sleeving insulating material and protective covers to their original condition VENDO EQUIPMENT HAS BEEN PROVIDED WITH APPROPRIATE PROTECTIVE DEVICES TO PROTECT AGAINST THE POSSIBILITY OF OVERHEATING AND FIRE AS A RESULT OF EQUIPMENT OR COMPONENT FAILURES SUBSTITUTION MODIFICATION OR BYPASSING OF SUCH PROTECTIVE DEVICES CAN CREATE DANGEROUS CONDITIONS PROTECTIVE CIRCUITS SHOULD NEVER BE BYPASSED AND FAILED PROTECTIVE DEVICES MUST BE REPLACED ONLY WITH FACTORY AUTHORIZED PARTS A Service Cord Replacement SandenVendo America Inc vending machines are furnished with unique power supply cords If replacement becomes necessary consult the appropriate parts and service manual and order the correct replacement cord for the model of vending machine in question Do not use substitute replacement cords Only authorized service personnel with appropriate training s
44. est Relays is shown on the display The display will show then show the message Test Relays Refrigeration Off where the Off is the current state of the relay You can use the ENTER key to toggle the relay on and off and use the A or Up or Down keys to sequence through the list of available relays When you are done you can press the CLEAR key and the relay test will be aborted and the relays will return to their normal state Diagnostics Test Temperature Sensors Only available in Refrigerated machines The Test Temperature Sensors feature allows the user to test by viewing the current temperature reported by the refrigeration control and health safety temperature sensors This may be useful if the location has reported high or low product temperatures or a Health Safety error To enter into Test Temp Sensors mode press the ENTER key while the message Test Temp Sensors is shown on the display The display will show then show the temperatures reported by each of the sensors You may notice some nominal offset in temperature between the two sensors this is usually real and due to local differences in temperature When you are done you can press the CLEAR key to exit Test Temp Sensors Options Menu The options menu contains a collection of on off software switches that allow the user to change various parameters on the vendor This allows the operator to configure the vendor for company preference lo
45. gin to blink You can use the A Up or Down keys to toggle the state from ON to OFF When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Programmable Discounts Start Time Start Day The second menu item in the start time menu is the Start Hour This is used to select the hour that discounts will begin To view the start hour press the ENTER key while the Start Hour is shown on the display The display should now show the current start time for discounting To edit the start hour press the ENTER key while the start hour is shown on the display You can use the A or Y Up or Down keys to change the start hour When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Programmable Discounts Start Time Start Hour The stop time is used to set the time of day and days of the week that discounting should end To enter into this menu press the ENTER key while the Discounts Start time message is shown on the display Programmable Discounts Stop Time Stop Day The first menu item in the Stop Time menu is the Stop Day This is used to select the days of the week that discounting will terminate To edit the days of the week press the ENTER key while the Stop Day is shown on the display The dis
46. gram 4 When filling products please try to put all products to lean in the same direction When filling products please notice the height of the product to avoid jamming between two trays 1 6 1 Avoiding Product Hang ups Avoid large products such as chips from hangingup between the tray and the glass by loading them left corner first into the helix The bottom left corner of the bag should be in front of the helix to let the helix push the bottom out first refer to Diagram 4 1 An incorrect loading may cause the bag to fall top first which could lead to a hang up Loading left corner first prevents the product from falling top first Incorrect Correct Diagram 4 1 1169116 G 6 08 2008 Vendo E SANA 1 7 Routine Maintenance 1 7 1 Use soft cloth dipped in detergent to clean the bill entry chute This will help to prevent dust from affecting the bill identification mechanism 1 7 2 Use soft cloth dipped in detergent to clean the coin entry chute This will help to prevent coins from sticking on the chute affecting the normal working process 1 7 3 Ensure the tray vend hopper and key pad are clean 1 7 4 Once the power is connected do not remove the plug otherwise data will be lost and it will even damage other electric components 1 7 5 Do not place goods around the evaporator in the cabinet as this will affect the function of the chiller and cause problems 1 7 6 Liquids are to be prohibited from cont
47. hat blocking 1 should be started To enter into this menu press the ENTER key while the Start time message 1s shown on the display Sales Blocking I Start Time Start Day The first menu item in the start time menu is the Start Day This is used to select the days of the week that blocking will be started To edit the days of the week press the ENTER key while the Start Day is shown on the display The display should now show the current day of the week followed by the text ON or OFF The ON indicates that blocking is associated with the given day and OFF indicates that blocking is not associated with the given day You can use the A or Up Down keys to cycle through the various days of the week Each day will be followed by either ON or OFF If you wish to change the ON OFF state press the ENTER key while the day you wish to change is shown on the display The ON OFF status will now begin to blink You can use the A or Y Up or Down keys to toggle the state from ON to OFF When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Sales Blocking 1 Start Time Start Hour The second menu item in the start time menu is the Start Hour This is used to select the hour that blocking will begin To view the start hour press the ENTER key while the Start Hour is shown
48. he ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes Sales Blocking 1 Sales Blocking 1 allows the user to block sales of some or all selections based on the time of day day of week or individual selection This is often used when vending machines are deployed at schools to prevent students from purchasing items that are high in caffeine or sugar during normal school hours To enter into the Sales Blocking 1 menu press the ENTER key while the Sales Blocking 1 message is shown on the display Sales Blocking 1 Enable Enable Blocking is used to determine if the settings in the Blocking 1 menu will be enforced If Enable Blocking 1 is set to ON the current settings will be applied when evaluating which selections are available If Enable Blocking 1 is set to OFF the settings will be ignored To change the state of the Blocking enable press the ENTER key while the Enable blocking menu item appears on the display The current state on or off will begin to blink You can use the A or W Up or Down keys to toggle the state on or off If you are satisfied with the state of blocking you can press the ENTER key to save your changes You can press the CLEAR key at any time to abort the changes P 17 Part 81169116 11 2008 Vendo E SANA Sales Blocking 1 Start Time The start time is used to set the time of day and days of the week t
49. hould replace the vending machine service cord If a question should arise concerning which service cord to order contact the Technical Services Department of the SandenVendo America Inc office in your area Part 1169116 S 10 08 2008 Vendo E SAN SECTION VI SUBSTITUTIONS AND MODIFICATIONS CONTINUED THIS APPLIANCE MUST BE EARTHED IMPORTANT The wires in the main leads are colored in accordance with the following code 110v 120v 220v 240v Green Green and Yellow Earth White BUG E Neutral Black Brown Live Part 1169116 S 11 08 2008 Vendo E SANA SECTION VII CONSUMER SAFETY WARNING VENDOR CAN BE OVERTURNED IF SUFFICIENT FORCE IS APPLIED AND MAY RESULT IN SERIOUS INJURY OR DEATH GENERAL There have been incidents including fatalities when vending machines have been vandalized by being pulled over in an attempt to obtain free product or money To warn of the danger involved in tipping shaking or rocking the vending machine a decal has been designed to be affixed to vending machines One such decal is applied on the vending machine SandenVendo America Inc will supply sufficient decals to be placed on all machines on request If you have any questions contact the Technical Services Department of the SandenVendo America Inc office in your area THE FOLLOWING DECAL SHOULD BE PLACED IN A POS
50. hout them Omitting any of these items can compromise a link in the grounding system See the appropriate service manual or kit instructions for components and assembly instructions 1169116 5 6 08 2008 Vendo E SANA SECTION Il ELECTRICAL HAZARDS CONTINUED B Servicing with Power Off For maximum safety unplug the service cord from the wall outlet before opening the vendor door This will remove power from the equipment and avoid electrical and mechanical hazards Service personnel should remain aware of possible hazards from hot components even though electrical power is off See the appropriate sections of this manual for further information C Servicing with Power On Some service situations may require access with the power on Power on servicing should be performed only by fully qualified service technicians Particular caution is required in servicing assemblies that combine electrical power and mechanical movement Sudden movement to escape mechanical action can result in contact with live circuits and vice versa lt is therefore doubly important to maintain maximum clearances from both moving parts and live circuits when servicing POWER ON SERVICING SHOULD BE ACCOMPLISHED ONLY BY FULLY TRAINED PERSONNEL SUCH SERVICE BY UNQUALIFIED INDIVIDUALS CAN BE DANGEROUS Power to lighting and refrigeration system is shut off automatically by the electronic controller when the outer door is opened
51. ion Al is the first selection to be vended This is updated to the current selection as each motor is test vended You can use the CLEAR key to abort the test if needed As each motor is successfully vended the message Pass will appear on the display after the selection ID Diagnostics Test Keypad The test keypad feature is used to test all of the keys on the keypad This may be helpful in finding a bad key if the location reports a problem or a defective key pad row or column if selection is not vending as expected To enter into this feature press the ENTER key when the message Test Keypad is shown on the display The display will show the message Test Keypad Pressed Key where the key that was last pressed in the ENTER key You can press any key on the keypad and the Pressed Key should update and show the key that was pressed When you done you can press and hold the 9 Clear key to about key pad test mode P 9 Part 81169116 11 2008 Vendo E SANA Diagnostics Test Display The Test Display feature is used to test all of the pixels on the display This may be helpful in testing the display 1f the location reports a problem with missing characters or pixels To enter into Test Display press the ENTER key when the message Test Display is shown on the display The display will show then go through a series of test patterns which among other things blank all pixels activate all pixels test a
52. is option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes Options Multi Vend The Multi Vend option allows the user to configure the vendor to hold change due after a purchase This is done to allow the customer to make a second purchase without re inserting coins This may be helpful in generating a second sale but because this is not a standard practice the use of multi vend may lead to operator confusion The current state of the multi vend option is shown on the display when entering into the options menu If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A or Up or Down keys to toggle the state on or off If you are satisfied with the state of this option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes P 12 Part 81169116 11 2008 Vendo E SANA Options Force Vend The Force Vend option is used to Force the customer to use inserted bill and non tube coin 1 00 credit towards the purchase of a product Forced vend is normally used to keep customers from using the vendor as a change machine thereby depleting the coin tube inventory This is a problem most commonly seen in Laundromats when a bill changer runs out of coin
53. k the part that got jammed Check the 4 The address of the CM is not correct reposition status of each coin return pole press Incorrect 5 Label price and setting price are not button MODE twice each pole returns to front change given matched automatically 6 CM is damaged 4 Adjust each position or change 7 Coin return mechanism is in the wrong 5 Reset price carefully to match position 6 Change to a new one 7 Check and correct the coin return mechanism position 1 Spiral jamming 1 Cleanup and reposition it to let the motor turn one 2 Spiral didn t return to the same position cycle 3 Mistakingly chose the empty chute 2 Take out the spiral to adjust it to the original 4 Incorrect product filling position 3 Adjust the price of empty chute to 0 or the highest price or fill the chute 4 Choose correct products for the spiral If the dimension of the products is smaller than 2 3 of the spiral diameter they will cause a jam Correct change given but no product was given products in the 1 The price of product is higher than the 1 Continue to insert money until it is enough or more chute but does not sell inserted money 2 Vend motor failure than the product price 2 Test motor by swapping motor connection with another motor If that motor works replace the defective motor Refrigeration 1 Air flow hatch got jammed 1 Clean it up position the rear of the machine 15cm Compressor has 2 The position of
54. l the tray towards you As it comes forward be careful to support the back of the tray NOTE Trays can be heavy and you are advised to first remove all products from the spirals 1 3 Lock Change Replacement It is possible to replace the barrel lock for most standard lock types To do this simply unlock the door pull the T handle to its furthest extent and use a tool to release the lock pin from the T handle on the outside of the T handle barrel To replace the T handle assembly remove the nuts from the inside of the door 1 4 Control board replacement The control board is held in place with 4 PCB mounting posts All the harneses which connect to the board are unique and keyed to ease identification Please see the Electrical Wiring Diagram for further guidance 1 5 Motor Replacement All motors are identical and can be used in any spiral with the exception of the double product spiral motor which vends every 180 degrees To replace a motor first remove the tray as described previously Disconnect the motor harness at the rear of the motor The motor assembly and spiral can be lifted from the tray The spiral mounting clip can be removed from the motor housing by compressing the clips at the rear and pushing the mounting clip forward through the motor housing When replacing the spiral ensure that the end of the spiral is in the appropriate position for the product being vended 1 6 Vend Hopper Replacement Part 1169116 2 08 2008 V
55. lay The display will then show the current time and date When you are done you can press the CLEAR key to exit Display Time amp Date mode Diagnostics Display AC Volts The Display AC Volts feature allows the user to display the AC voltage as measured at the machine location This may be useful in diagnosing a power related problem due to sag or high line conditions This condition can be quite pronounced if there are other vending machines or loads on the same branch circuit It should be noted that AC Volts is an interpolated measurement based upon the DC voltage seen by the controller The accuracy of this measurement will be less than 5 scaled for 120VAC circuit To view the AC Voltage press the ENTER key while the message Display AC Volts is shown on the display The display will then show the current AC voltage If you suspect that the circuit is overloaded you may want to watch the voltage over time Refrigeration systems on nearby vending machines may draw down the AC power especially at compressor start up When you are done you can press the CLEAR key to exit Display AC Volts Diagnostics Test Relays Only available in Refrigerated machines The Test Relays feature allows the user to test the relays used by the controller This may be helpful in determining if the relays are operating properly and diagnosing problems with refrigeration system To enter into Test Relay mode press the ENTER key while the message T
56. lay for a three seconds then the controller will revert to normal sales mode The Modes are as follows Description Errors Errors Accessing reported errors The MCS1080 controller constantly monitors it s peripheral devices vend motors refrigeration AC Power coin mech bill validator etc and records failures or out of tolerance conditions These errors can be viewed by accessing the errors menu in service mode The errors menu is the first service mode function in service mode As such it will always appear as the first menu item upon entry into service mode Errors errors found If there are no errors to report when service mode is entered the display will show the message No Errors Found In this case where there are no recorded errors to be reported pressing the ENTER key will have no affect Errors__Errors were detected If there are recorded errors to report the display will show the message Errors Were Detected To view the errors press the ENTER key The first stored error will appear on the display Errors are grouped into categories such as Refrigeration Error or Vending Error In most P 3 Part 81169116 11 2008 Vendo E SANA cases you will first see the error category when you press the ENTER key To view the errors within the category press the ENTER key a second time and the display should now show the specific error details If the controller has reco
57. ll numbers and letters When you are done you can press the CLEAR key and the Display Test will be aborted Diagnostics Test Switches The Test Switches feature is used to test the operation of the override switch if equipped To enter into Test Switches mode press the ENTER key while the message Test Switches is shown on the display The display will show then show the word Override followed by the state On or Off of the override switch When you are done you can press the CLEAR key and the Test Switches function test will be aborted Diagnostics Test Bill Validator The Test Bill Validator feature is used to test the operation of the bill validator if equipped To enter into Test Bill Validator mode press the ENTER key while the message Test Bill Validator is shown on the display You can now insert bills into the validator The display will show the bill type most recently accepted for 5 seconds Please note that the controller will attempt to enable all bill types for acceptance accepted The actual bill types accepted will be defined by the bill acceptor you are using When you are done you can press the CLEAR key and the Test Bill Validator function test will be aborted Diagnostics Test Delivery Detection The Test Delivery Detection feature allows the user to test the operation of the delivery detection system This may be useful if the location is reporting detection errors or if the vendor is not canceling credit
58. menu press the ENTER key when the Less Amount message appears on the display The display will show the current discount amount To change the discount amount press the ENTER key and the discount amount will begin to blink You can use the A or W Up or Down to increase or decrease the amount of the discount When you are satisfied with P 23 Part 1169116 11 2008 Vendo E SANA your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Override Programmable override s are used to allow the user to use an override switch toggle or key connected between pins 5 amp 7 of JP6 to influence the operation of the vendor The particular aspect of operation that can be changed by the override switch is assigned in the override menu and is described in the table below Overrides free vend mode Disables all vending Upon entry into the Override menu display will show the Free Vend followed by it s state either On or Off You can use the A or Up or Down keys to move through the various Override options as described in the table above To change the assignment of the override press the ENTER key while the Override of interest is shown in the display Use the A Up or Down keys to toggle the On Off state of the Override assignment When you are satisfied with your changes press the ENTER key If you are dissatisfie
59. nable menu item appears on the display The current state on or off will begin to blink You can use the A or P 21 81169116 11 2008 Vendo E SANA y Up or Down keys to toggle the state on or off If you are satisfied with the state of the enable you can press the ENTER key to save your changes You can press the CLEAR key at any time to abort the changes Programmable Discounts Start Time The start time is used to set the time of day and days of the week that discounting should be started To enter into this menu press the ENTER key while the Discounts Start time message 1s shown on the display Programmable Discounts Start Time The first menu item in the start time menu is the Start Day This is used to select the days of the week that discounts will be started To edit the days of the week press the ENTER key while the Start Day is shown on the display The display should now show the current day of the week followed by the text ON or OFF The ON indicates that discounting is associated with the given day and OFF indicates that discounting is not associated with the given day You can use the A or Y Up or Down keys to cycle through the various days of the week Each day will be followed by either ON or OFF If you wish to change the ON OFF state press the ENTER key while the day you wish to change is shown on the display The ON OFF status will now be
60. nd motor should run and stop at it s home position If a product passes through the delivery detection system the message Pass should appear on the display If there is a error running the motor or a product does not occlude the detection system then the controller will report the error before returning to the menu Diagnostics Test Vending an Entire Row of Selections The third menu in test vending is Vend Entire Row This menu item allows the user to test every selection within a given row To enter into this menu press the ENTER key and the display will now show Test Vending Vend Entire Row Row A The Row A is the alpha letter associated with the top tray in the vendor You can use the A or Up Down keys to sequence through the other rows When you are satisfied with your selection press the ENTER key and the selected vend motor should run and stop at it s home position If a product passes through the delivery detection system the message Pass should appear on the display The third menu in test vending is Vend Entire Row This menu item allows you to test Diagnostics Test Vending Every Selection in the Vendor The last menu item in the Test Vending menu is Vend Every Selection This menu item allows the user to test every motor in the vendor in sequence To enter into this menu press the ENTER key and the display will now show Test Vending Selection Al The Select
61. ns simultaneously To access Set Price Mode use the VW Up or Down keys to sequence through the various menu items until the Set Price menu item is shown on the display and then press the ENTER key Upon entry into set price mode the menu options that will be available to you will depend on the setting of the Multi Price option in the Options menu see section 2 2 7 1 If Multi Price is set to OFF then the controller is in single price mode and only one price can be set for all of the selections in the vending machine If Multi price is set to ON then the price mode is described below If Multi Price is ON the first menu item is Set Price Multi Set All Prices You can use the A Up or Down keys to sequence through the other price setting options These Set Price Multi By Row and Set Price Multi by Selection You can press the ENTER key to enter into a particular price setting mode Please note that the price increment will be controlled by the scale factor of the coin mechanism that is installed on the controller In the US P 6 Part 1169116 11 2008 Vendo E SANA and Canada the price should change by 50 05 increment If you are unable to enter into set price mode there is probably a problem with the coin mechanism or coin mechanism harness Set Price Set By Selection To set a price for an individual selection enter in
62. nt dangers in rocking or tipping a vending machine This appliance is not intended for use by young children or infirm persons unless they have been adequately supervised by a responsible person to ensure that they can use the appliance safely Young children should be supervised to ensure that they do not play with the appliance Part 1169116 S 2 08 2008 F G Vendo E SANA SECTION VENDOR INSTALLATION Vendors are large bulky machines of significant size and weight Improper handling can result in injury When moving a vendor carefully plan the route to be taken and the people and equipment required to accomplish the task safely Remove all tape shipping sealant and Styrofoam from the vendor Loosen any shipping devices used to secure interior parts during shipping Remove the wooden shipping base attached to the vendor base by the vendor leveling screws Make certain the leveling screws are in place and functional Position the vendor 5 9 inches 15 cm from a well constructed wall of a building or otherwise on a flat smooth surface IMPORTANT The vendor requires 5 9 inches 15 cm of air space from the wall to ensure proper air circulation to cool the refrigeration unit Adjust the leveling screws to compensate for any irregularities on the floor surface Ideally no adjustment will be necessary and the leveling legs will be flush with the bottom of the vendor A spirit level is a useful aid to level the vendo
63. off If you are satisfied with the state of this option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes Overrides Overrides are used to temporarily bypass or override the state of a controller setting such as sales blocking or price The controller is equipped with an override switch The behavior of the override switch is defined by the settings in the override menu To enter into the overrides menu press the ENTER key while the Overrides message is shown on the display Overrides Set Days The first menu Overrides are used to temporarily bypass or override the state of a controller setting such as sales blocking or price The controller is equipped with an override switch The behavior of the override switch is defined by the settings in the override menu To enter into the overrides menu press the ENTER key while the Overrides message 15 shown on the display The current physical state of the override switch can be viewed in the diagnostics menu Test Switches function section 2 2 6 1 6 The current state of the Override is shown on the display when entering into the enable menu If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A or Up or Down keys to toggle the state on or off If you are satisfied with the state of this option press t
64. on the display The display should now show the current start time for blocking To edit the start hour press the ENTER key while the start hour is shown on the display You can use the A V Up or Down keys to change the start hour When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Sales Blocking 1 Start Time Stop Hour The first menu item in the stop time menu is the Stop Day This is used to select the days of the week that blocking will be started To edit the days of the week press the ENTER key while the Stop Day is shown on the display The display should now show the current day of the week followed by the text or OFF The ON indicates that blocking is associated with the given day and OFF indicates that blocking is not associated with the given day You can use the A or Y Up or Down keys to cycle through the various days of the week Each day will be followed by either ON or OFF If you wish to change the ON OFF state press the ENTER key while the day you wish to change is shown on the display The ON OFF status will now begin to blink You can use the A Up or Down keys to toggle the state from ON to OFF When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the ch
65. onding parts 4 Any parts that may be ordered separately will not have any indented parts listed below them o DESCRIPTION QTY PART NO REQ VEND MOTOR ASSEMBLY 1115821 2 RETAINER CAM 1 1113244 TIMING CAM 1113236 If an asterisk is listed below the parts list it is an indication that special information is noted There may be more than one asterisk denoting special notes 1169116 0 2 08 2008 Vendo SAN Purposely left blank Part 1169116 D 3 08 2008 S PART NO V800762 V802139 V800586 V802214 V801475 V801421 V802212 V802047 V802141 V801422 V801489 V800512 V802115 V801360 V801343 V801490 V802053 V802069 V801434 1169116 HARDWARE LIST DESCRIPTION PICTORIAL 8 X 5 16 TAPPING SCREW D 8 X 5 8 TAPPING SCREW 8 X 3 8 TAPPING SCREW W LOCK 8 X 1 2 TAPPING SCREW FOR PLASTIC 2 Eu 8 X 1 2 TAPPING 5 10 X 5 16 TAPPING SCREW 00000 10 X 3 8 TAPPING SCREW 10 X 5 16 TAPPING SCREW W LOCK WASHER 10 X 1 2 TAPPING SCREW 10 X 1 2 TAPPING SCREW ENTE 10 X 1 2 SELF DRILLING ZH 2 F 1 4 X 1 2 TAPPING SCREW W LOCKWASHER 1 4
66. ons Bill Escrow The Bill Escrow option is used to control whether or not bills will be stacked upon receipt Under normal conditions the controller will escrow the last bill accepted unless the highest price in the vendor is greater than the face value of the bill Some operators prefer to escrow rather than stack bills because it allows the vendor to return the customer s bill instead of the equivalent change if the selection made is not available or jammed The current state of the bill escrow option is shown on the display when entering into the options menu If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A or Y Up or Down keys to toggle the state on or off If you are satisfied with the state of this option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes P 13 Part 81169116 11 2008 Vendo E SANA Options Delivery Detection The Delivery Detection option is used to control whether or not the delivery detection system will be used to determine if a vend was successful If the vendor is not equipped with a delivery detection system this option should be set to the Off position The current state of the delivery detection option is shown on the display when entering into the options menu If you wish to change the setting press the E
67. play should now show the current day of the week followed by the text ON or OFF The ON indicates that the discount ending is associated with the given day and OFF indicates that discount ending is not associated with the P 22 Part 1169116 11 2008 Vendo E SANA given day You can use the A or Up or Down keys to cycle through the various days of the week Each day will be followed by either ON or OFF If you wish to change the ON OFF state press the ENTER key while the day you wish to change is shown on the display The ON OFF status will now begin to blink You can use the A or Y Up or Down keys to toggle the state from ON to OFF When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you can press the CLEAR key and abort the changes Programmable Discounts _ Stop Time Stop Hour The second menu item in the stop time menu is the Stop Hour This is used to select the hour that discounting will end To view the stop hour press the ENTER key while the Stop Hour is shown on the display The display should now show the current start time for ending discounting To edit the start hour press the ENTER key while the start hour is shown on the display You can use the A or Y Up or Down keys to change the stop hour When you are satisfied with your changes press the ENTER key If you are dissatisfied with the changes you c
68. r When the outer door is open it will remain stationary if the vendor is properly leveled Vendors must be level to ensure proper operation and to maintain stability characteristics Do not add legs to the vendor The leveling legs shall not raise the vendor more than 1 1 8 inch 2 5 cm above the ground Check the manufacturer s nameplate on the left or right side of the vendor s outer door to verify the main power supply requirements of the vendor Be sure the main power supply matches the requirements of the vendor To ensure safe operation plug the vendor only into a properly grounded outlet DO NOT USE EXTENSION CORDS Recommended voltage specs volts required amps of circuit Dedicated 15A service required for 1 machine NOTE Any power supply variance more than 10 may cause the vendor to malfunction Power outlets must be properly grounded Power outlets must be properly polarized where applicable Test the outlets using the following information Refer to Figure 1 on Page S 4 Part 1169116 S 3 08 2008 TYPE 1 LARGE SLOT LINE 2 NEUTRAL CONTACT WHITE 0 5 VOLTS SMALL SLOT LINE 1 LIVE CONTACT BLACK 110 VOLTS ROUND SOCKET EARTH CONTACT GREEN 0 VOLTS EARTH CONTACT SLOT GREEN AND YELLOW 0 VOLTS SLOT LIVE CONTACT BROWN 220 VOLTS SLOT NEUTRAL CONTACT BLUE 0 5 VOLTS POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS 3
69. rcuits such as e Refrigeration servicing to be performed by qualified personnel only e Unplug the vendor or move power switch to off position before servicing or clearing product jams Replace electrical cords if there is any evidence of fraying or other damage Keep all protective covers and ground wires in place Plug equipment into outlets that are properly grounded and polarized where applicable and protected with fuses or circuit breakers All electrical connections must be dry and free of moisture before applying power A Grounding Systems SandenVendo America Inc vending machines are provided with the appropriate service cord for the power supply in your area The service cord will connect to the matching electrical outlet Always ensure that the outlet to be used is properly grounded before plugging in the vendor See pages S 3 through S 5 ALWAYS TEST TO VERIFY PROPER GROUNDING PRIOR TO INSTALLATION TO REDUCE THE RISK OF ELECTRICAL SHOCK AND FIRE The electrical grounding system also includes the bonding of all metal components within the vendor This involves a system of bonding wires identified by green or green and yellow marking The system uses serrated head screws lock washers and star washers to ensure the electrical connection between parts Maintenance of vending equipment may involve disassembly Include the above items when reassembling even if the vending machine may appear to function normally wit
70. rded multiple errors within in a single category you can use the up and down keys to cycle through the errors If the errors occur in multiple categories use the CLEAR key to abort to the category level and then use the up down keys to cycle through the various error categories As before use the ENTER key to enter into the category and view the specific errors Errors Clearing reported errors To clear an error press and hold the ENTER key while the specific error is shown on the display The display should remove the error and then display either the next error category or the No Errors message In some cases reported errors may immediately re appear after they have been cleared This usually indicates that the condition that originally spawned the error still exists and even though the error has been cleared the condition has not been corrected Therefore the controller finds and reports the same error over and over again For example if the controller reports a Refrigeration Too Hot error this error can not be successfully cleared until the vendor temperature cools enough to reach the temperature set point and is no longer Too Hot Some errors are transitory and are only displayed as long as the error condition persists An example of this is the Coin Communications error This error is reported whenever the coin mechanism if connected at power up is no longer communicating If communications are resto
71. red the error is automatically cleared If communications are interrupted when service mode is entered this error will be reported Coin Dispense Insert The Coin Dispense Insert service mode function allows the user to manually insert or dispense coins from the coin mechanism This is generally regarded as the best way to insert or remove coins from a coin mechanism because it allows the controller to maintain accurate counts of the coin tube inventory To access this function enter service mode and use the A Up or Down keys 10 navigate to the Coin Dispense Insert menu item and then press the ENTER key The display should now change to show the lowest denomination coin type in the U S and Canada this will be 0 05 and the number of that specific coin type that the controller believes that the coin mechanism has in its tubes Coin Dispense Insert _Dispensing Coins To dispense a coin use the A or Y Up or Down keys to select the coin type that you would like to dispense and press the ENTER key The coin mech should pay out a single coin of the selected type Subsequent presses of the ENTER key will dispense more coins of the P 4 Part 1169116 11 2008 Vendo E SANA selected type You can use the A or Up or Down keys at any time to select a different coin type for dispense As before pressing the ENTER key will dispense the selected coin You can use the CLEAR key to abort
72. s or is out Of service The current state of the Force vend option is shown on the display when entering into the options menu If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A or Y Down keys to toggle the state on or off If you are satisfied with the state of this option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes Options Free Vend The Free vend option as the name implies is used to put the vendor into free vend mode In this mode credit acceptance is inhibited and every selection is available free of charge This feature may be useful for product demonstrations or where the location sponsors vending as an employee benefit such as to distribute personal protective gear batteries gloves and or job related paraphernalia The current state of the free vend option is shown on the display when entering into the options menu If you wish to change the setting press the ENTER key The state On or Off will begin to blink and you can now use the A or Y or Down keys to toggle the state on or off If you are satisfied with the state of this option press the ENTER key to save the changes If you are not satisfied with your changes you can press the CLEAR key to abort option setting without making changes Opti
73. s to sequence through the various menu items within the diagnostics menu and press ENTER when the item of interest is shown on the display Diagnostics Count Motors The Diagnostics Count Motors feature can be used to verify the presence of vend motors in the vending machine To access the Count Motors menu use the A W Up or Down keys to sequence through the various menu items within Diagnostics until the Diagnostics Count Motors menu is shown on the display and press the ENTER key Diagnostics Home All Motors The Diagnostics Home All Motors feature can be used to return all vend motors to the home position To access the Home All Motors menu use the A Y Up or Down keys to sequence through the various menu items within Diagnostics until the Diagnostics Home All Motors menu is shown on the display and press the ENTER key The controller will sequence through all of the available selections Al through HO and return each selection to the home position Ifa motor is already in the home position nothing will occur Diagnostics Test Vending The Diagnostics Test Vending feature can be used to perform a test vend by selection by row or every selection in the vendor This feature is typically used to verify the proper operation of a motor or home vend motors To access the test vend menu use the A or Y Up or Down keys to sequence through the various menu items within Diagnostic
74. s until the Diagnostics Test Vending menu is shown on the display and press the ENTER key Diagnostics Test Vending One Selection The first menu item you will encounter in the Test Vending menu is One Selection Only As the name suggests this menu is used to test a single selection at a time To enter into this menu press the ENTER key and the display will now show Test Vending Selection Al This is the left most selection in the top tray You can use the V Up or Down keys to sequence through the other selections in the vendor When you are satisfied with your selection press the P 8 Part 81169116 11 2008 Vendo E SANA ENTER key and the selected vend motor should run and stop at it s home position If there is an error running the motor the controller will report the error before returning to the menu You can repeat this test as needed Diagnostics Test Vending One Selection with Delivery Detection The second menu in test vending is One with Detection In some instances you may want to test vend the motor and the delivery detection To enter into this menu press the ENTER key and the display will now show Test Vending Selection A1 This is the left most selection in the top tray You can use the A W Up or Down keys to sequence through the other selections in the vendor When you are satisfied with your selection press the ENTER key and the selected ve
75. the selected products to the vend hopper If there is still some change left you can continue purchasing If you don t want to purchase anything more press the coin return button to get the change If no other products are selected within a 30 second period the change will be automatically returned 1 3 Startup Open the door of the machine connect the power and turn on the power switch Fill coin mechanism with change Fill all the products into the trays one by one See 1 6 Filling Operation Install the price label See 1 7 Price Label Layout Set up the machine control system as per the customers requirements See the Programing Section of the manual Lock the door of the vending machine The vending machine is ready for use OB 1169116 G 3 08 2008 Vendo E SANA 1 4 Purchase Product 1 Insert Money 4 Take Out Change 5 Remove Product Diagram 1 1 5 Installation Requirements 1 5 1 Ensure the machine is level and adjust the screws on the feet as below diagram 2 Alevel machine will ensure that the door automatically stays in any position when it is open Diagram 2 1169116 G 4 08 2008 Vendo E SANA 1 5 2 Make sure the machine has enough space the front and at the door axis side to let the door open enough 1 5 3 The distance between the wall and the back of the vending machine should be more than 15cm 5 9 inches to ensure a good air flow oth
76. to Set Price by Selection and use the A or y Up Down keys to sequence through the various selections When the selection you wish to change is shown in the display press the ENTER key The display will now show the chosen selection and the current price for that selection You can use the A or W Up or Down keys to the increase or decrease the price When you are satisfied with the new price press the ENTER key and the new price will be saved If you are dissatisfied with the changes press the CLEAR key and the changes will be aborted Set Price Set Row To set a price for an entire row of selections enter into Set Price by Row and use the A or Y Up Down keys to sequence through the various rows When the row you wish to change is shown in the display press the ENTER key The display will now show the row number and the current price for the left most selection in the row You can use the A or Y Up or Down keys increase or decrease the price When you are satisfied with the new row price press the ENTER key and the new price will be saved for all selections within the given row If you are dissatisfied with the changes press the CLEAR key and the changes will be aborted Set Price Set All Prices To set the same price for every selection in the machine enter into Set All Prices The display should now show the current price for the selection in the upper l
77. ve reliability Poor vend reliability prices are the same Check multi price single price setting Check all oem are set correctly No change paid Check that sufficient coins are in coin mechanism that sufficient coins are in coin mechanism Use Exact Change message showing with Check that all the prices are set correctly including those not used ie sufficient change spiral A5 to A8 B5 to B8 C5 to C8 in coin mechanism Larger value coins not accepted when low on Check that the overpay value is set correctly change Door not closing properly Check that the floor is level and that the feet are adjusted correctly Part 1169116 FF 2 08 2008 Vendo SAN 1169116 08 2008 Vendo SAN Part 1169116 FF 4 08 2008 Part 1169116 Vendo SNACK MAINTENANCE SECTION 08 2008 Vendo E SANA Maintenance Itis important to ensure that the chiller vents are cleaned whenever a service engineer visits a machine This function is easily performed by removing the front chiller cover panel inside the machine and cleaning the floor vent and chiller grill 1 0 Chiller removal The chiller is a self enclosed unit which can be easily removed and exchanged To remove the chiller 1 Disconnect machine from power supply either disconnect mains plug or internal IEC power connector 2 Disconnect IEC chiller connector from power box 3 Remove the
78. ve safety program Use these precautions along with the service manual when installing or servicing the vendor We strongly recommend a similar commitment to safety by every servicing organization Only properly trained personnel should have access to the interior of the machine This will minimize the potential hazards that are inherent in electrical and mechanical devices SandenVendo America Inc has no control over the machine once it leaves the premises It is the owner or lessor s responsibility to maintain the vendor in a safe condition See Section of this manual for proper installation procedures and refer to the appropriate service manual for recommended maintenance procedures If you have any questions please contact the Technical Services Department of the SandenVendo America Inc office nearest you SAFETY RULES Read the Safety Manual before installation or service Test for proper grounding before installing to reduce the risk of electrical shock and fire Disconnect power cord from wall outlet before servicing or clearing product jams The vending mechanism can trap and pinch hands Use only fully trained service technicians for Power On servicing Remove any product prior to moving a vendor Use adequate equipment when moving a vendor Always wear eye protection and protect your hands face and body when working near the refrigeration system Use only authorized replacement paris Be aware of inhere
79. yk s 0 9 7 4 Y 4 QOS O 92 906 08 2008 L rh CT S A Part 1169116 D 6 08 2008 endo DOOR ASSEMBLY 6 TOP HINGE ASSEMBLY 1 11153406 1153406 ____ 8 PLATEUPPERDOORHINGE 1 58444 38845 9 ROLLER ASSEMBLY 1 133427 11394827 1153418 1153418 j Part 1169116 D 7 08 2008 Vendo SAN FOOT ROLLER ASSEMBLY o QTY SCREW 10 TAPPING TYPE A V802141 ITEM FOOT ROLLER ASSEMBLY 1169116 0 8 08 2008 Vendo Lamp Assembly LAMP ASSEMBLY ITEM 1 342469 1 3 ____ 1 1367 6 LAMPHOLDER 591 LH 1 1126145 Part 1169116 D 9 08 2008 E SANZ VEND HOPPER ASSEMBLY 6 NYLOCKNUT 20 4 387925 38795 8 1169116 0 10 08 2008 Vendo SAN KEYPADASSEMBLY St PIS RIVET 1 8 STL POP 063 125 1169116 D 11 08 2008 E SANA COIN ENTRY amp RETURN MECHANISM QTY DISPLAY 2X20 SERIAL LED 6 BUTTON COINRETURN 11 11050473 Part 1169116 D 12 08 2008 Vendo E SANA LOCK ASSEMBLY DESCRIPTION QTY 1 THANDLE LOCK ASY 2 SPRING COMPRESSION 3 PINLOCK 1 7 4 STUDLOCKASY 11125554 5 2 88589 6 WASHERHEXLOCK 1 387600

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