Servicing Operations - Auto Skills Australia
Contents
1. You will apply this learning in basic activities that will give you the underpinning skills to work safely in the automotive industry Duration The guideline for this study is 20 hours For most situations this means eight two hour sessions or the equivalent in school periods and up to three hours for revision and assessment Your instructor may change this to suit your needs and past experience Study notes These study notes can be used as evidence for your assessment Spaces have been left for you to record your work as you progress Please make every effort to complete the study notes It will benefit you in the long run Assessment tasks Assessment The assessment tasks you will complete are When you undertake this study you will be required to complete the following assessment 1 Workbook activities tasks If you complete them successfully under the auspices of a registered training 2 A 40 question online test organisation RTO you may be awarded a 3 Three servicing operations statement of attainment for the competency unit AURTTA008 Participate in basic vehicle The materials and supervision necessary to servicing operations complete these tasks will be supplied by your training provider AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 4 of 49 Topic 1 Prepare to Service 1 1 Servicing information You will not always have the servicing details of2. March 2014 Auto Skills Australia Page 15 of 49 Topic 5 Lifting Vehicles Many of the tasks required to service a vehicle involve lifting the vehicle on a hoist or a hydraulic floor jack 5 1 Lifting onto jack stands with a hydraulic floor jack Vehicles being serviced will usually be lifted on a hydraulic jack and placed on jack stands or safety stands This allows wheels to be changed and for limited work to be performed under the vehicle e Make the first lift at the rear of the vehicle e Align the lifting point on the hydraulic floor jack with the strongest part of the under door sill or a specified lifting point under the vehicle see vehicle manual or servicing database e Lift the vehicle to the required height then place jack stands under the wheel axles or other designated strength point e Lower the floor jack but leave it in position as an additional safety device 5 2 Lifting with a hoist N N N Activity 8 Lifting When a vehicle is lifted above head height a full range of under ub vehicle tasks can be performed List six tasks i oo ae OO a gt Gah sae vas C O a an CO a GT The hoist in your workshop has been chosen to meet the needs of the business or school The skills you develop can be applied to the wide variety of hoists you will encounter in your automotive career We have looked at hoists earlier in the course and this time we will look at hoists with a strong emphasis
3. 18 Manual transmission 19 Automatic transmission AURTTAOO8 Auto Skills Australia Check and adjust the clutch pedal free play For a hydraulic clutch o Check and adjust the fluid level in the master cylinder o Check for hydraulic leaks o Change the fluid where specified Check and adjust the oil level of the oil in the transmission or transaxle Check for oil leaks Change the fluid where specified Check the automatic transmission fluid level with the transmission hot Check for leaks Version 1 0 February 2014 Page 44 of 49 System or Action items U B U C component 20 Engine Inspect engine assembly for fuel oil coolant and other leaks determine necessary action 21 Valve Inspect valve clearances in warm engine and adjust to specifications clearance Inspect bolts or nuts connecting the manifolds to the cylinder head Adjust bolts and nuts for tightness to eliminate leaks Inspect and adjust nuts and bolts for the exhaust pipe at the manifold flange 23 Drive belts Inspect camshaft drive belts Replace at correct service interval or when damaged or excessively worn Check and adjust belts for the fan alternator air conditioner and power steering Replace belts with wear Adjust the belt tension to the required deflection 24 Engine oil Replace engine oil at scheduled intervals Change oil filter with change of oil Check and replace the drain plug washer if worn
4. Skills Australia Check the drive line components for wear or damage Check drive line universal joints for wear Check the condition of the boots and Seals on constant velocity joints Lubricate universal joints where required Check oil level of the rear axle Check for gasket and seal leaks Check that the vent on the rear axle housing or differential housing is clear Check the brake fluid level Replace the fluid at the specified Service period Check brake fittings for leaks Check for other forms of damage or wear Check disc brake pads for wear Replace worn pads Check brake discs for scoring Have scored discs ground Check the pedal free play and pedal travel Check the operation of the brake booster Check and adjust drum brakes component taken Version 0 1 March 2014 Page 21 of 49 System or Action items UB UC Tools Time component taken 15 Parking brake Check and adjust parking brake if the travel is excessive Wheels and tyres 16 Tyres and wheels Inspect the tyres and rims for damage Check tyre inflation Rotate the tyres to even up the wear Check wheel nuts for tightness Transmission 17 Clutch Check and adjust the clutch pedal free play For a hydraulic clutch Check and adjust the fluid level in the master cylinder Check for hydraulic leaks Change the fluid where Specified 18 Manual transmission Check and adjust the oil level of the oil in the transmissi
5. a service manual available and even the service manual may not give enough information to perform a lot of servicing tasks External information sources such as Infomedia publish datasheets for most makes and models of car How do you access this Activity 1 Sourcing information Search the internet for information on servicing two specific models of car or commercial vehicle Report what you were able to find and comment on how useful it would be Is it enough information to undertake a service to the vehicle manufacturer s requirements Infomedia is a global organisation that supplies servicing information along with many other services that are of value to automotive technicians Find the URL for Infomedia and note the range of services it provides INFOMEDIA permission to use is being sought AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 5 of 49 1 2 Servicing safety WHS OHS In many industries it is common to complete a form called a JSA Job Safety Analysis or SWMS Safe Work Methods Statement before starting any major work process You may have seen this in the WHS OHS unit as a hazard management plan The table below is an example Activity 2 Hazard management plan Look ahead to Topic 6 which sets out all the tasks to be completed in a full service Select one set of tasks cooling engine etc and complete this table for each of the subtasks e g Ch
6. for vehicle and environment Check emission control components for condition and leaks Check and replace charcoal canister according to vehicle schedule and canister condition Check for correct operation of the positive crankcase ventilation PCV valve Clean or replace as necessary There are many variations in emission controls Information is available in the relevant workshop manual Check the exhaust system for condition and leaks at the pipe joints Check the exhaust mountings for condition and for clearance with the body or suspension Back up checks 46 Fluid checks Check and adjust engine oil level Check and adjust engine coolant level Check and adjust power steering fluid level AURTTAOO8 Auto Skills Australia Check and adjust brake fluid level Version 1 0 February 2014 Page 40 of 49 System or Action items U B U C component Check and adjust windshield washer fluid level Check and replace wiper blades Check and adjust differential transfer case fluid level Check and adjust transmission fluid level Customer report Write a short report to the customer outlining additional tasks performed and recommending work required in the near future Service Task 1 Customer recommendations AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 41 of 49 Service Record 2 Customer Next service due Odometer or Date Service technician number Your instructor or ass
7. measurements A micrometer is a tool that can measure small distances of less than a millimetre or larger distances with an accuracy of 1 100th of a millimetre Unless measurements taken from pistons and other internal components are this accurate a vehicle engine may run rough or not run at all When you are servicing a vehicle you will need to make several measurements from the amount of water in the windscreen washers not very accurate to the thickness of the lining on brakes very accurate and possibly a very small distance We can break measurement into several parts e the commodity the thing being measured steel cheese wind light e the unit of measurement length weight speed lumens e the measuring device measuring tape scales anemometer lux meter How many measurements are involved in servicing a car We are going to explore this and develop our knowledge of measurement as a Crucial skill for all mechanics and service technicians Activity 7 Measurement Complete the table as fully as you can An example has been provided There is no one right answer Try to get as many measurements as possible AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 14 of 49 Servicing measurements The commodity Unit of measurement Measuring device Brake lining thickness Millimetres AURTTA027 Carry out basic vehicle servicing operations Version 0 1
8. oxidation piston cylinder space e reduce rust Typically lubricants contain 90 base oil most often petroleum fractions called mineral oils and less than 10 additives Additives deliver reduced friction and wear and increased viscosity Additives can be e antioxidants e friction modifiers e detergents e anti foaming agents e metal deactivators e viscosity index improvers e corrosion inhibitors e demulsifying emulsifying AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 10 of 49 Activity 3 Additive hazards Use the internet to determine the safety risk associated with three of these additives Explain your findings Lubricants are typically used to separate moving parts in a system by forming a physical barrier i e a thin layer of lubricant separates the moving parts This is similar to hydroplaning in a car when the car s tyres are separated from the road surface by moving through standing water 2 3 2 Grease Grease is a lubricant that is used in bearings ball joints and many other h places where oil is not suitable It is a semi solid consisting of two parts e a lubricant which is an oil e abase that carries the oil The base is made of animal or vegetable fat mixed with a metal compound sodium calcium lithium aluminium or zinc are common Grease is categorised with a rating called the NLGI number National Lubricating Grease Institute Values ra
9. the battery and measure its density with a hydrometer Test the battery for electrical load performance level and confirm it is Sufficient for the vehicle type Apply a coating of grease to the battery terminals AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 23 of 49 System or Action items UB UC component 26 Lighting 27 Instruments 28 Power windows and mirrors Time taken Tools Check the operation of indicator lights hazard warning and stop lights Replace faulty globe or identify other causes for not operating Check all indicator warning and instruments lights to ensure that they are all operating Check the operation of the power windows mirrors and door locks Fuel system 29 Petrol engine idle speed 30 Petrol engine air cleaner 31 Petrol engine choke 32 Petrol engine fuel filter Obtain idle information from service manual Check and adjust the engine idle speed to the prescribed rate Adjust the idle speed in accordance with the emission control information Inspect the air cleaner Clean the air cleaner with compressed air Replace the air cleaner if damaged or due according to the schedule Check and adjust the cable of a manual choke on a carburettor engine Check choke valve position for automatic choke Check and replace line filter if fitted according to schedule Check for
10. to the role of an RTO Safety Disclaimer Auto Skills Australia does not accept any liability for injury or damage in relation to these learning resources This publication has been produced with the assistance of funding provided by the Commonwealth Government through Ta Australian Government l iig OTSE LASS DIYE SIEIS the Australian Government Department of Industry OVN Nic 44 Sj Department of Industry AURTTA027 Carry out basic vehicle servicing operations Version 1 0 February 2014 Auto Skills Australia Page 2 of 49 Table of Contents WMROCUUIC LOM esau tema cet lend alias Sh Renee oe agate Mead bil aed at emia e eed te aa das ul tee eats 4 Tope A Prepare to SOVICE rarer E nastaee4 ti sales tec ecacen eu eaadeaaeess naseate su tar tonam ues coleseaeue ex eacbueseauaceusenadantntes 5 IA SERVICING AROMA UI OM areen rE EAA cecwabanotadecateaieceudua nos adacabeadedie E A 5 1 2 SERVICING safety WHS OHS serenor anea A TAE E TA Aa 6 TOPIC 22 Servicing Fluids and LUDTICAN TS sesira E E A niente 7 ZA PeroleUNM Products e E taeataa ens restaewedataasencelaatanstamieaseetels 7 2A P CLO and oiher TUe S nia a a aces a E SEA EEN E A 8 2 3 Per ole m DascdUUbiCaNT S sinir E E E 10 24 Hydraulic fluid ANG Brakes ariennir a a a a e a thes detain i niei 11 Topic 3 Disposal and the Environment ccssccsssscssccssscsssscssecssessseglalsoscsousccusescecscesssuscncesseeseness 12 TOPIC 4 MEASUFAMENL cccccsccscsscescsscnsc
11. 0 February 2014 Auto Skills Australia Page 38 of 49 22 Manifold bolts 27 Instruments System or component 28 Power windows and mirrors 29 Petrol engine idle speed 30 Petrol engine air cleaner 31 Petrol engine choke 32 Petrol engine fuel filter 33 Petrol engine fuel lines 34 Petrol engine fuel tank cap 35 Diesel engine fuel lines 36 Diesel engine fuel filters 37 Diesel engine air cleaner 38 Diesel engine injectors 39 Diesel engine Check as required Version 1 0 February 2014 Page 39 of 49 AURTTA008 Auto Skills Australia Action items U B U C Check the operation of the power windows mirrors and door locks Obtain idle information from service manual Check and adjust the engine idle speed to the prescribed rate Adjust the idle speed in accordance with the emission control information Inspect the air cleaner Clean the air cleaner with compressed air Replace the air cleaner if damaged or due according to the schedule Check and adjust the cable of a manual choke on a carburettor engine Check choke valve position for automatic choke Check and replace line filter if fitted according to schedule Check for fuel leaks Check the condition of fuel system hoses pipes and connections Check the fuel cap is in good condition and the correct type Check that the washer seals on the filler neck of the tan
12. ASA AUTO SKILLS AUSTRALIA THIS LEARNER WORKBOOK AURT TAQ27 SUPPORTS THE AUTOMOTIVE CARRY OUT BASIC VEHICLE COMPETENCY UNIT SERVICING OPERATIONS Auto Skills Australia This workbook has been developed to provide an example of how an RTO may approach the development of skills and knowledge related to units of competency The workbook is an example only and RTOs are reminded they are responsible for ensuring that any learning and assessment strategies used must meet all regulatory requirements relevant to the role of an RTO WHS OHS training We recommend that learners complete the WHS OHS unit AURASA002 Follow safe working practices in an automotive workplace before undertaking further study in this qualification Disclaimer Auto Skills Australia has used its best endeavours to ensure that this assessment tool is correct and current at the time of publication but does not give any warranty or accept any liability in relation to the contents If any law prohibits the exclusion of such liability Auto Skills Australia limits its liability to the extent permitted by law This assessment tool has been developed to provide an example of how an RTO may approach the assessment of skills and knowledge related to units of competency The tool is an example only and RTOs are reminded they are responsible for ensuring that any learning and assessment strategies used for assessment of an individual meet all regulatory requirements relevant
13. Check for oil leaks Battery and electrical system 25 Battery Clean the battery Inspect for damage to the battery case and for looseness and corrosion in the terminals Top up the cells with deionised water Check the level of the electrolyte in the battery and measure its density with a hydrometer Testthe battery for electrical load performance level and confirm it is sufficient for the vehicle type Apply a coating of grease to the battery terminals 26 Lighting Check the operation of indicator lights hazard warning and stop lights Replace faulty globe or identify other causes for not operating 27 Instruments 22 Manifold bolts Check all indicator warning and instrument lights to ensure that they are all operating 28 Power windows and mirrors 29 Petrol engine idle Obtain idle information from service manual AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 45 of 49 Check the operation of the power windows mirrors and door locks System or component 30 Petrol engine air cleaner 31 Petrol engine choke 32 Petrol engine fuel filter 33 Petrol engine fuel lines 34 Petrol engine fuel tank cap 35 Diesel engine fuel lines 36 Diesel engine fuel filters 37 Diesel engine air cleaner 38 Diesel engine injectors 39 Diesel engine injection timing 40 Petrol engine spar
14. ake lines Check brake fittings for leaks Check for other forms of damage or wear Check disc brake pads for wear Replace worn pads Check brake discs for scoring Have scored discs ground 14 Brake pedal Check the pedal free play and pedal travel Check the operation of the brake booster Check and adjust drum brakes 15 Parking brake Check and adjust parking brake if the travel is Pf excessive Wheels and tyres 16 Tyres and wheels i Inspectthe tyres and rims for damage Check tyre inflation Rotate the tyres to even up the wear Check wheel nuts for tightness and hoses 13 Brake linings and pads Transmission system 17 Clutch Check and adjust the clutch pedal free play Fora hydraulic clutch o Check and adjust the fluid level in the master cylinder o Check for hydraulic leaks o Change the fluid where specified 18 Manual transmission Check and adjust the oil level of the oil in the transmission or transaxle Check for oil leaks AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 37 of 49 System or Action items U B U C component Change the fluid where specified 19 Automatic Check the automatic transmission fluid level with the transmission hot Check for leaks transmission Engine system 20 Engine Inspect engine assembly for fuel oil coolant and other leaks determine necessary action 21 Valve Inspect valve clearanc
15. alia Check and adjust engine oil level Check and adjust engine coolant level Check and adjust power steering fluid level Check and adjust brake fluid level Check and adjust windshield washer fluid level Check and replace wiper blades Check and adjust differential transfer case fluid level Check and adjust transmission fluid level Version 1 0 February 2014 Page 47 of 49 Customer report Write a short report to the customer outlining additional tasks performed and recommending work required in the near future Service Task 2 Customer recommendations AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 48 of 49 Topic 10 Completing the Work There are some important tasks that must be done to complete the servicing process 10 1 Inspection Your servicing work will be inspected It will be examined to ensure that you have made all the required checks and any required adjustments or changes of parts or fluids This checking will occur whether you are a student in training or a qualified service technician in an automotive workshop As a result of this checking you may be asked to repeat some checks or adjustments or replace parts that you missed The aim of this inspection is to ensure that the customer receives a quality service and drives away satisfied with your work In this sense having your work inspected is a benefit to you 10 2 Cleaning up and storing tools A visual inspection should tell you w
16. ce is due 10 4 Customer handover In larger workshops a senior service technician may hand over your work to the customer It s always more satisfying if you can do it yourself assuming you don t have to wait until 6 30pm to do it If you are handing over the vehicle remember to e explain each major item on the bill service schedule e recommend work for the next service new discs timing belt replacement etc Treat the customer as someone you are pleased to be talking to They are paying your wages AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 49 of 49
17. e vehicle at the front and rear on the jacking points ensuring contact e Only one person operates the hoist at a time e Ensure hoist area is clear of people and equipment before operating e Never leave the hoist running unattended e Check vehicle stability by looking at the jacking points e Engage the manual lock when the required height is reached e At the completion of work lower the vehicle hoist and ensure all equipment is left in a safe position e Switch off equipment e Leave the equipment and work area in a safe clean and tidy state AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 17 of 49 5 5 Safety signs The following safety signs should be visible when working on the hoist Safety glasses must be worn Long and loose hair must be at all times in work areas contained Close fitting protective worn at all times in work clothing must be worn areas Rings and jewellery must Do not stand on hoist while not be worn hoist is in operation Safety footwear must be D Q S Material in 5 3 to 5 5 adapted from Safety Operating Procedures Vehicle Hoists published by Department for Education and Childhood Development South Australia AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 18 of 49 Topic 6 Servicing Tools and Materials Operational Guidelines Activity 9 Servicing
18. eck and adjust brake fluid Share and compare your findings with others in your group Servicing task 1 Subtask 2 Hazard 3 Rating 4 Controls 5 Responsible AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 6 of 49 Topic 2 Servicing Fluids and Lubricants Motor vehicles use many different fluids and lubricants There are fluids in the brakes transmission and clutch and fuels petrol diesel fuel biodiesel LPG natural gas and ethanol are also fluids Lubricants include grease and engine oil and transmission oil While most of these come from oil refining processes biodiesel and ethanol are produced from plant or animal sources Natural gas comes directly from the ground The following fluids play a role in the operation of vehicles and their servicing 2 1 Petroleum products The crude oil from which fuels are produced is known as mineral oil because it comes from the ground Oil is believed to have originated from the bodies of marine animals and plants Wells are drilled to tap the oil and bring it to the surface Crude oil undergoes several processes in a refinery One of the first steps is called fractional distillation The crude oil is broken down into its various fractions The fractions are determined by the temperature at which the various particles of oil separate The crude oil is heated at the bottom of a tall hollo
19. es in warm engine and adjust to specifications clearance Inspect bolts or nuts connecting the manifolds to the cylinder head Adjust bolts and nuts for tightness to eliminate leaks Inspect and adjust nuts and bolts for the exhaust pipe at the manifold flange 23 Drive belts Inspect camshaft drive belts Replace at correct service interval or when damaged or excessively worn Check and adjust belts for the fan alternator air conditioner and power steering Replace belts with wear Adjust the belt tension to the required deflection 24 Engine oil Replace engine oil at scheduled intervals Change oil filter with change of oil Check and replace the drain plug washer if worn Check for oil leaks Battery and electrical system 25 Battery Clean the battery Inspect for damage to the battery case and for looseness and corrosion in the terminals Topup the cells with deionised water Check the level of the electrolyte in the battery and measure its density with a hydrometer Testthe battery for electrical load performance level and confirm it is sufficient for the vehicle type Apply a coating of grease to the battery terminals 26 Lighting Check the operation of indicator lights hazard warning and stop lights Replace faulty globe or identify other causes for not operating Check all indicator warning and instrument lights to ensure that they are all operating pf AURTTAO008 Version 1
20. essor will tell you which systems to service AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 42 of 49 System or component Preliminary check 1 WHS OHS checks Examine the work area and identify any potential hazards Report hazards requiring management action Resolve all other issues locally with appropriate controls Steering and suspension system 2 Steering linkage 3 Wheel alignment 4 Steering box or housing 5 Front Suspension 6 Wheel bearings 7 Rear Suspension 8 Body and chassis R R a R a A Check steering wheel rotational free play Check linkage ball joints for looseness and wear Lubricate the ball joints where possible Check the steering and suspension as scheduled Check and adjust front end alignment Check worm steering box for operation and oil level and possible leaks Check the condition of the boots on rack and pinion steering Check power steering operation and fluid levels Check for wear on the suspension ball joints Check ball joint boots for damage Lubricate suspension ball joints where possible Check shock absorbers or strut for leaks Check the condition of the shock absorber boots Inspect the suspension generally for wear and damage Where required Clean front wheel bearings and repack with grease Clean and repack rear wheel bearings on some front wheel drive vehicles Check the bushes and mountings Check shock absorber opera
21. etect the early stages of knocking The engine management system makes adjustments to the ignition and fuel systems to stop the knock This causes a loss of engine power but prevents harmful knocking 20 minutes http www youtube com watch v EyTSrEsnFf4 Fuels are tested for their resistance to knocking and given a research octane number RON A high octane fuel resists knocking while a low octane fuel knocks easily A mixture of the two fuels can be used to produce a fuel of any octane number Until the 1980s petrol that was marketed as super or leaded petrol contained a small quantity of tetraethyl lead that was used to give it a high octane number Lead produces harmful emissions from the engine s exhaust Leaded petrol was phased out nationally by 1 January 2002 Petrol is now available several grades e ULP 91 RON e Premium 95 RON or 98 RON e Premium extra 100 RON As well as reducing harmful emissions unleaded petrol enabled catalytic converters to be used in exhaust systems and these are fitted to all new vehicles Catalytic converters remove other emissions but cannot be used with leaded fuel AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 8 of 49 2 2 2 Other fuels Ethanol is a type of alcohol C2H 5OH that is produced by fermenting and distilling sugars It is classified as a biofuel The main advantages of blending ethanol and petr
22. fuel leaks AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 24 of 49 System or Action items UB UC Tools component 33 Petrol engine fuel lines 34 Petrol engine fuel tank cap 35 Diesel engine fuel lines 36 Diesel engine fuel filters 37 Diesel engine air cleaner 38 Diesel engine injectors 39 Diesel engine injection timing Time taken Check the condition of fuel system hoses pipes and connections Check the fuel cap is in good condition and the correct type Check that the washer seals on the filler neck of the tank Replace the fuel cap with the correct pe of cap Check connections to the filter fuel pump and injection pump Check injector pipes for tightness and leaks Clean filters or replace as required and drain water from the sedimentor Prime and bleed the system Check for leaks Clean or replace the air cleaner Check air hoses and ducts for leaks Check that injectors are operational Check as required AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 25 of 49 System or Action items uB uC component 40 Petrol engine spark plugs 41 Petrol engine distributor and cables Time taken Clean and check spark plugs Adjust spark plug gap Replace spark plugs when specified or when faulty Clean t
23. he distributor cap Check the HT cables Clean distributor rotor Inspect the cap for cracks or damage Check and adjust the contact points for wear and pitting Renew if necessary Check dwell time and reset the ignition timing Check and adjust ignition timing Check the ignition advance Cooling system 42 Cooling l system 43 Coolant Drain and flush cooling system according to schedule Drain coolant from heater core Refill cooling system with coolant including water and correct additives for vehicle and environment Check coolant level is above the minimum mark in the reservoir and adjust as required Check cooling system hose connections Check all heater hoses for leaks Clean radiator core by blowing air through it from the rear Check the water pump for leaks Check fan condition AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 26 of 49 System or Action items UB UC Tools Time as taken emission system Emission hoses Check emission control components for condition and leaks Check and replace charcoal canister according to vehicle schedule and canister condition Check for correct operation of the positive crankcase ventilation PCV valve Clean or replace as necessary There are many variations in emission controls Information is available in the relevant workshop manual 45 Exhaust Check the exhaust system for c
24. he processing of crude oil AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 9 of 49 Diesel fuels Diesel fuels are the denser parts of refined crude oil These chemicals must be fine enough to be atomised in the cylinder but heavy enough to adhere to the engine parts as a lubricant Diesel fuels are given a rating like the octane rating It is called the cetane rating Diesel fuels are mixed to optimise performance and cetane rating Biodiesel is made from vegetable oil and animal fats It is a clean burning fuel with no sulphur 2 0 Petroleum based lubricants 2 3 1 Lubricant functions In 1999 it was estimated that approximately 40 billion litres of lubricants were consumed worldwide One of the largest single uses for lubricants is protecting the internal combustion engines in motor vehicles Lubricants reduce friction between moving surfaces They also remove foreign particles among other things The most common petroleum based lubricant used in engines is engine oil Lubricants also perform the following key A good lubricant has the following functions They characteristics e reduce friction between moving parts e high boiling temperature e remove heat e low freezing temperature e transmit power hydraulics e high viscosity e reduce wear e thermally stable e limit corrosion e hydraulically stable e act as aseal for gases seal the e high resistance to
25. hen a tool needs cleaning build ups of oil dust and metal shards are easily seen Hand tools e Clean hand tools at the end of each service to the extent needed use your judgement e For daily use and cleaning a quick wipe with a dry cloth should be sufficient e If any of your tools have rust on them use steel wool to rub it off Power tools e Wipe with a cloth to remove surface oil and dust e Use avacuum to remove dust build up e Disassemble and clean individual parts if a tool is not functioning properly e Always use the manufacturer s guidelines 10 3 Recording and reporting to the customer Most car servicing workshops will have some degree of automatic reporting process usually based on acomputer system This reporting process will generate lists of tasks to be performed for the specific service you are performing You will use this list to guide your work then record the completion of your work on the computer system The computer will keep a record of the service for future reference record any additional information such as wear on brakes tyres needing replacement etc e generate a customer copy of the service report to be discussed then handed to the customer Many cars are supplied with a service book There is a tab or page for each service 5 000 km 15 000 km etc to be ticked off You may also place a sticker above the driver s line of sight on the front windscreen as a reminder when the next servi
26. icants generates airborne pollutants that are full of toxic materials mainly heavy metal compounds Lubricant burning is only allowed in specialised facilities that have equipment to scrub airborne pollutants before they reach the atmosphere Some landfill sites may have permits to deal with toxic wastes The common use of vehicles leads to some release of lubricant directly into the environment It gets into drains and landfills Another direct source of contamination is runoff from roads spills natural disasters and pipeline leakages Activity 4 Environmental hazards lt is estimated that 40 of all lubricants are released into the environment What hazards might come from that List at least three problems 3 1 Lubricant disposal Improving technologies have made lubricant recycling a viable option Filtration systems can remove particulates additives and oxidation products and recover the base oil This base oil is then treated much the same as virgin base oil but there is considerable reluctance to use recycled oil as it is generally considered to be inferior Used lubricant may also be used as refinery feedstock to become part of crude oil Cost prohibits treating used lubricants with both filtration and re refining The primary problem with recycling still remains the collection of fluids Refineries need continuous supply in amounts measured in thousands of litres which generally comes from oil wells When used lubricant requ
27. ires disposal the best option is to return it to the retailer where it can be reprocessed Local councils often have oil recycling programs and in some areas recyclers will pick up used oll Activity 5 Waste disposal Where is your nearest lubricant retailer if you need to dispose of waste lubricant AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 12 of 49 Activity 6 First aid alert You are disposing of brake fluid when you accidently get some in your mouth Use the Material Safety Data Sheet to determine what actions and treatment you should use to control the situation You will need to select a product on the internet and download the MSDS List your first aid actions AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 13 of 49 Topic 4 Measurement Feet and inches are units in the old imperial measurement system that was replaced by the metric system in Australia between 1970 and 1988 In industry generally most measurements are made in metric units such as metres millimetres and kilometres In the automotive industry you will find it a ON some parts are described in inches or feet The reason this still W A Eer seni occurs is that some countries such as the United States use Two Feet imperial measurement and they are a supplier of parts used in Item number 153699443 cars in Australia 4 1 Servicing
28. k Replace the fuel cap with the correct type of cap Check connections to the filter fuel pump and injection pump Check injector pipes for tightness and leaks Clean filters or replace as required and drain water from the sedimentor Prime and bleed the system Check for leaks Clean or replace the air cleaner Check air hoses and ducts for leaks Check that injectors are operational System or Action items component 40 Petrol engine spark plugs 41 Petrol engine distributor and cables Cooling system 42 Cooling system 43 Coolant 44 Emission hoses 45 Exhaust system Clean and check spark plugs Adjust spark plug gap Replace spark plugs when specified or when faulty Clean the distributor cap Check the HT cables Clean distributor rotor Inspect the cap for cracks or damage Check and adjust the contact points for wear and pitting Renew if necessary Check dwell time and reset the ignition timing Check and adjust ignition timing Check the ignition advance Check coolant level is above the minimum mark in the reservoir and adjust as required Check cooling system hose connections Check all heater hoses for leaks Clean radiator core by blowing air through it from the rear Check the water pump for leaks Check fan condition Drain and flush cooling system according to schedule Drain coolant from heater core Refill cooling system with coolant including water and correct additives
29. k plugs AURTTA008 Auto Skills Australia Action items U B U C Check and adjust the engine idle speed to the prescribed rate Adjust the idle speed in accordance with the emission control information Inspect the air cleaner Clean the air cleaner with compressed air Replace the air cleaner if damaged or due according to the schedule Check and adjust the cable of a manual choke on a carburettor engine Check choke valve position for automatic choke Check and replace line filter if fitted according to schedule Check for fuel leaks Check the condition of fuel system hoses pipes and connections Check the fuel cap is in good condition and the correct type Check that the washer seals on the filler neck of the tank Replace the fuel cap with the correct type of cap Check connections to the filter fuel pump and injection pump Check injector pipes for tightness and leaks Clean filters or replace as required and drain water from the sedimentor Prime and bleed the system Check for leaks Clean or replace the air cleaner Check air hoses and ducts for leaks Check that injectors are operational Check as required Clean and check spark plugs Adjust spark plug gap Replace spark plugs when specified or when faulty Version 1 0 February 2014 Page 46 of 49 System or Action items U B U C component 41 Petrol engine distributor and cables Cooling system Clean the distributor cap Check
30. lia Page 28 of 49 5 Hex Allen key 6 Screwdrivers 7 Oil filter remover 8 Pliers 9 Files 10 Hacksaws AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 29 of 49 11 Engineer s hand hammers 12 Cold chisel and punch 13 Fastening hardware 14 Drills AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 30 of 49 15 Drill bits 16 Electric power wrenches 17 Grinders 18 Air or pneumatic tools AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 31 of 49 19 Lifting equipment jacks and supports www shutterstock com 56395930 ThinkStock 465216769 20 Lifting equipment hoists 214 Fluids The following fluids are used in most servicing processes List any others you use l or see your instructor using Petrol Grease Gas fuel Transmission oil Lubricants Hydraulic fluids Activity 10 Adopt a tool Select a tool you are not familiar with and ask your instructor to demonstrate its use Practise using the tool until you are able to use it without concern Note the tool and its function below AURTTA008 Version 1 0 February 2014 Auto Skills Australia Page 32 of 49 Topic 8 Variations to Servicing Schedule A typical cycle for servicing modern vehicles is every 15 000 kilometres or every 12 months whichever comes first Most servicing tasks are repeated at each service but some are not requi
31. nd oil level and possible leaks Check the condition of the boots on rack and pinion steering Check power steering operation and fluid levels Check for wear on the suspension ball joints Check ball joint boots for damage Lubricate suspension ball joints where possible Check shock absorbers or strut for leaks Check the condition of the shock absorber boots Inspect the suspension generally for wear and damage Where required Clean front wheel bearings and repack with grease Clean and repack rear wheel bearings on some front wheel drive vehicles Check the bushes and mountings Check shock absorber operation Check for oil leaks around shock absorbers Replace faulty shock absorbers Check bolts and nuts on body chassis or subframes Use a torque wrench where a torque is specified Version 1 0 February 2014 Page 36 of 49 System or Action items U B U C component Drive line system 9 Drive line Check the drive line components for wear or damage Check drive line universal joints for wear Check the condition of the boots and seals on constant velocity joints Lubricate universal joints where required 10 Final drive Check oil level of the rear axle Check for gasket and seal leaks Check that the vent on the rear axle housing or differential housing is clear Braking system 11 Brake fluid Check the brake fluid level Replace the fluid at the specified service period 12 Br
32. nge from NLGI 000 for the thinnest grease to NLGI 6 for the thickest 2 3 3 Transmission oils An automatic transmission has bands and clutches that require lubrication like other engine parts but they also need friction to grip moving parts These are two opposing requirements for which automatic transmission fluids have to cater 2 4 Hydraulic fluid and brakes The hydraulic fluid used in braking systems is usually glycol ether a derivative of oil refining Brake fluids are classified using a DOT rating DOT stands for Department of Transport an American term e DOT 3 is suitable for most common cars e DOT 4 is similar to DOT 3 with a higher boiling point e DOT 5 meets higher standards of performance and has a high boiling point DOT 5 can be used in common cars but DOT 3 must not be used in high performance cars Brake fluid is easily contaminated by mineral oil kerosene and other mineral oil products Rubber seals will swell and deteriorate in the presence of these contaminants If brake fluid is contaminated it should be replaced along with all associated seals and hoses AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 11 of 49 Topic 3 Disposal and the Environment There are strict regulations about the disposal of lubricants in landfill or discharge into water systems Lubricants will contaminate water and land even in small amounts Burning lubr
33. ol are that ethanol burns very cleanly with low emissions and it has a higher RON of 129 The ethanol boosts the octane rating of the fuel blend The main disadvantages of ethanol are that it is not suitable for older carburetted vehicles and is more expensive to produce It hardens older rubber components such as fuel pump diaphragms and hoses and can cause failure The ethanol will also clean old fuel deposits in the tank and fuel lines and quickly block fuel filters when first used Ethanol is more volatile and can cause driveability problems such as stalling and flat spots created by vapour locks Gas fuels The two gas fuels that are used for motor vehicles are liquefied petroleum gas LPG and natural gas for vehicles NGV Both gases are hydrocarbons as is petrol but LPG and NGV have different chemical compositions Liquid petroleum gas LPG is one of the products of crude oil refining It consists mainly of propane and butane Because LPG is colourless odourless and tasteless ithas a chemical added to give it a strong smell This means LPG can be detected if there is a gas leak LPG is twice as dense as air so leaking gas will flow downward It will concentrate in low areas such as pits and drains Natural gas for vehicles NGV is a natural gas that consists mainly of methane It comes from the ground where it was formed by decomposing vegetable and other matter Some NGV is also obtained during t
34. on or transaxle Check for oil leaks Change the fluid where specified 19 Automatic transmission Check the automatic transmission fluid level with the transmission hot Check for leaks Eo 20 Engine Inspect engine assembly for fuel oil coolant and other leaks determine necessary action 21 Valve clearance Inspect valve clearances in warm engine and adjusted to specifications AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 22 of 49 System or Action items uB uC component 22 Manifold bolts 23 Drive belts 24 Engine oil Time taken Inspect bolts or nuts connecting the manifolds to the cylinder head Adjust bolts and nuts for tightness to eliminate leaks Inspect and adjust nuts and bolts for the exhaust pipe at the manifold flange Replace engine oil at scheduled intervals Change oil filter with change of oll Check and replace the drain plug washer if worn Check for oil leaks Inspect camshaft drive belts Replace at correct service interval or when damaged or excessively worn Check and adjust belts for the fan alternator air conditioner and power steering Replace belts with wear Adjust the belt tension to the required deflection Clean the battery Inspect for damage to the battery case and for looseness and corrosion in the terminals Top up the cells with deionised water Check the level of the electrolyte in
35. on safety A hoist has the capacity to cause serious injury and could kill an operator if not used safely AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 16 of 49 5 3 Safety checks Before a hoist can be used all the following conditions must be met e A vehicle hoist must not be operated unless it has a current certificate of inspection e Ensure the vehicle hoist has operating and maintenance instructions permanently located and clearly visible e The hoist must be used in accordance with the manufacturer s instructions e Check the capacity of the hoist compared to the weight of the vehicle If the vehicle is too heavy do not proceed e Ensure the area is clean and clear of grease oil and objects that may be a slip trip hazard e Familiarise yourself with and check all machine operations and controls e Check that all safety devices are in good condition e Ensure support arms are capable of being locked in position e Ensure rubber pads are in good condition on all load points e Faulty equipment must be reported immediately it is discovered 5 4 Operating guidelines In addition to the safety checks specific to the hoist in your workshop the following factors should always be considered e Centre the vehicle on the hoist ensuring that the weight is evenly distributed to the front and rear e Identify the correct jacking points and place the lifting pads under th
36. ondition m VE and leaks at the pipe joints Check the exhaust mountings for condition and for clearance with the body or suspension A6 Fluid Check and adjust engine oil level Check and adjust engine coolant level checks Check and adjust power steering fluid level Check and adjust brake fluid level Check and adjust windshield washer fluid level Check and replace wiper blades Check and adjust differential transfer case fluid level Check and adjust transmission fluid level Adapted from AURTTA008 Participate in basic vehicle servicing operations Knowledge Evidence May E and Simpson L Automotive Mechanics Volume 1 8th edition published by McGraw Hill ASE Program Certification Standards For General Service Technician Programs http www schools utah gov cte documents sts standards GeneralService I echnician pdf AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 27 of 49 Topic 7 Servicing Tools and Materials The list below can be used to help you identify the tools and materials fluids etc required to perform each task in the servicing process You may and probably should identify other tools and materials beyond this list 1 Spanners 2 Socket spanners 3 Adjusting or shifting spanners RE ears 4 Torque an woe wrenches aes Ns BS N z AURTTAO008 Version 1 0 February 2014 Auto Skills Austra
37. operations Version 0 1 March 2014 Auto Skills Australia Page 19 of 49 System or Action items UB UC Tools component 4 Steering box or housing 5 Front Suspension 6 Wheel bearings 7 Rear suspension 8 Body and chassis Where required Time taken Check worm steering box for operation and oil level and possible leaks Check the condition of the boots on rack and pinion steering Check power steering operation and fluid levels Check for wear on the suspension ball joints Check ball joint boots for damage Lubricate suspension ball joints where possible Check shock absorbers or strut for leaks Check the condition of the shock absorber boots Inspect the suspension generally for wear and damage Clean front wheel bearings and repack with grease Clean and repack rear wheel bearings on some front wheel drive vehicles Check the bushes and mountings Check shock absorber operation Check for oil leaks around shock absorbers Replace faulty shock absorbers Check bolts and nuts on body chassis or sub frames Use a torque wrench where a torque is specified AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 20 of 49 Drive line 9 Drive line 10 Final drive 11 Brake fluid 12 Brake lines and hoses 13 Brake linings and pads 14 Brake pedal AURTTA027 Carry out basic vehicle servicing operations Auto
38. red as frequently The table below gives a summary of these less frequent tasks Servicing task Variation to servicing schedule Valve clearance Adjust at 2 000 30 000 and 60 000 km Manifold bolts Tighten at 2 000 30 000 and 60 000 km Injection timing diesel Adjust at 30 000 and 60 000 km This information is generic and does not apply to any specific vehicle Detailed vehicle specific information can be obtained from manufacturers or dealers and from sources such as Infomedia which publishes data on most makes and models of cars Spark plugs Replace at 30 000 and 60 000 km You can feed this information back into your servicing guidelines above AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 33 of 49 Topic 9 Service and Report 9 1 Servicing activities and assessment You will work through four main steps to learn practise and be assessed in vehicle servicing The four steps are 1 Demonstration Your instructor will perform a demonstration service explaining the tools and materials used Record this on the pages below 2 Practise Your group two or three fellow students will complete a service on selected systems brakes fuel etc and your peers will time you and record these times in the table below You will complete the Service Record 1 as you proceed 3 Assessment Your group will service another vehicle observed by your instructor or another assessor You may be called on b
39. sscsscsccsccscscscescascescss gai O a a E a N Aa 14 4 1 Servicing measurements nseeeesesseesesesosrseoresreneeeeoreneeeeee h o eeeeoeeoeeneeee ee OD eon el ee eateries 14 Topics Lifting Vehicles ee ne A re a aidaa 16 5 1 Lifting onto jack stands with a hydraulic floor jack cceecccsesccccsssecccauececseecccceececseecesaaaecenseseeessueeesseeeess 16 EPA AE a ee ee Sa A a E 16 Died Safety CHEEKS renane ae A e e E N EN 17 5 4 Operating guidelines ccccccscreccescneeses CE C e NO ct onssccusrenessncnssecssrenesseneesssensrsesres 17 5 5 Safety SIBMS wiidincnaiisvecccacessendasaerapovidecduncwase seeks WE OO MERE ood seadeadoasantesuacd asavodbanlioseucasens 18 Topic 6 Servicing Tools and Materials Operational Guidelines 0 cece ceeceecceecceecceeeenceeeceeectseeeeeees 19 Topic 7 Servicing Tools andi terials NMBMM 0 NMMMENNM gt ossccsscossccssescussossessseseussousenescscessousescesteeseness 28 Topic 8 Variations to Servic lBRchedUlemim 2 00 NUMMMpssccsssccsscossescsssossccusescussousessscncessousencssnceseuass 33 Topic 9 Service andBenort NSRER m4 NGM csssccssccssescesscusccusescusseusesssescesseusenesencesecuss 34 9 1 Servicing aRPVITICS AITCRemSSIN CNTR cccssscenteeseccscsccsnssccoasscesnacscesssscenaesssnacscesausecenaessesnasecerseseeeas 34 Service vcs ocenia REN RE en ne ee revere ry eee eee 35 Service Record NE ea o sudelon ota aanues shea bas dasutomenta
40. the HT cables Clean distributor rotor Inspect the cap for cracks or damage Check and adjust the contact points for wear and pitting Renew if necessary Check dwell time and reset the ignition timing Check and adjust ignition timing Check the ignition advance 42 Cooling system 43 Coolant Check coolant level is above the minimum mark in the reservoir and adjust as required Check cooling system hose connections Check all heater hoses for leaks Clean radiator core by blowing air through it from the rear Check the water pump for leaks Check fan condition Drain and flush cooling system according to schedule Drain coolant from heater core Refill cooling system with coolant including water and correct additives for vehicle and environment Emission system 44 Emission hoses 45 Exhaust system Check emission control components for condition and leaks Check and replace charcoal canister according to vehicle schedule and canister condition Check for correct operation of the positive crankcase ventilation PCV valve Clean or replace as necessary There are many variations in emission controls Information is available in the relevant workshop manual Check the exhaust system for condition and leaks at the pipe joints Check the exhaust mountings for condition and for clearance with the body or suspension Back up checks 46 Fluid checks R R A R R R a a AURTTAOO08 Auto Skills Austr
41. tion Check for oil leaks around shock absorbers Replace faulty shock absorbers Check bolts and nuts on body chassis or Subframes Use a torque wrench where a torque is specified Drive line system 9 Drive line AURTTA008 Auto Skills Australia Check the drive line components for wear or damage Check drive line universal joints for wear Check the condition of the boots and seals on Version 1 0 February 2014 Page 43 of 49 component constant velocity joints Ce SE 10 Final drive Check oil level of the rear axle Check for gasket and seal leaks Check that the vent on the rear axle housing or differential housing is clear Braking system 11 Brake fluid 12 Brake lines and hoses 13 Brake linings and pads 14 Brake pedal 15 Parking brake Check the brake fluid level Replace the fluid at the specified service period Check brake fittings for leaks Check for other forms of damage or wear Check disc brake pads for wear Replace worn pads Check brake discs for scoring Have scored discs ground Check the pedal free play and pedal travel Check the operation of the brake booster Check and adjust drum brakes Check and adjust parking brake if the travel is excessive Wheels and tyres 16 Tyres and wheels Transmission system Inspect the tyres and rims for damage Check tyre inflation Rotate the tyres to even up the wear Check wheel nuts for tightness 17 Clutch
42. tools selection and maintenance Your instructor will demonstrate a standard service You will observe and you may be asked to help from time to time You will be performing services on several cars as part of your assessment The notes you make here will help you complete your assessment successfully While observing this demonstration in the pages that follow you will e list all the tools and materials needed to complete the servicing checks adjustments and replacement for each system covered by the service e note the time taken to perform each task e note whether the task is under bonnet UB or under car UC some tasks may be neither NA or both UB UC e note when each task is performed i e every 5 000 km 10 000 km six months etc Refer to May and Simpson volume 1 page 635 for guidance make any other notes that will be useful to your study and learning System or Action items UB UC Tools Time component taken Preliminary check 1 WHS Examine the work area and identify any potential hazards OHS checks Report hazards requiring management action Resolve all other issues locally with appropriate controls 2 Steering linkage ae steering wheel rotational free Check linkage ball joints for looseness and wear Lubricate the ball joints where possible 3 Wheel alignment Check the steering and suspension as scheduled Check and adjust front end alignment AURTTA027 Carry out basic vehicle servicing
43. w tower and turns to a vapour As the vapour rises it cools and distils to a liquid At various levels in the A tower fractions are collected The lighter products are collected towards the top of the tower and the denser ones distil closer to the bottom A broad spectrum crude oil will distil into e gas liquefied petroleum gas LPG e solvents part of paint e motor spirit petrol e kerosene jet fuel and heating fuel e diesel fuels replaces petrol in some vehicles e furnace oil used for industrial heating Think Stock 481404963 AURTTA027 Carry out basic vehicle servicing operations Version 0 1 March 2014 Auto Skills Australia Page 7 of 49 2 2 Petrol and other fuels Petrol is made up of molecules composed of hydrogen and carbon atoms When the air fuel mixture burns the hydrogen and carbon atoms unite with the oxygen atoms contained in the air to form water H20 This generates a large amount of heat 2 2 1 Knocking octane and grades of petrol During normal fuel combustion in an engine the pressure in the Meanwhile on YouTube combustion chamber increases evenly giving smooth running If fuel burns too rapidly there is a sudden increase in pressure that causes a The Story of knock Fuel doesn t burn evenly and is wasted Knocking can damage Gasoline 1950s oE ENgNE educational Some engines have knock sensors fitted as part of the engine documentary management system These d
44. y E a 42 Topic 10 Completing Work BBBMM ccssccsssccsscossccsssccsscossscssssosscossescussousccuseseusseusenssencesseusescscnceseouss 49 LO MSDE CHOI stetsoi 1h es Sea o a a a a a a a N Aa A a vesedsaanaetnie 49 10 2 Cleaning up and Storine WEEE ciiin a a a aaa OA a R AR 49 10 3 Recording and reporting to the custome riar aa a aaa EA aa aaa ANa 49 104 Customer han dove eusta a a a a E araa a a RAA 49 AURTTA027 Carry out basic vehicle servicing operations Version 1 0 February 2014 Auto Skills Australia Page 3 of 49 Introduction Welcome to Servicing based on automotive competency unit AURTTA008 Participate in basic vehicle servicing operations Study overview In this study you will learn how to service a vehicle You will examine the many fluids that are used in servicing operations the risks involved and how they must be handled You will look at safely lifting vehicles on a hoist an essential requirement for safe servicing operations You will develop your ability to obtain information from a variety of sources and use it for servicing operations Purpose To develop the knowledge and skills required for vehicle serving operations and to apply these in workshop activities Content In this study you will learn about e servicing requirements e hazards associated with servicing e tools and materials used in servicing e handling of fluids used in servicing e servicing operations e finalising a servicing operation
45. y your instructor to only service some aspects of a vehicle You will follow all the required procedures but not for every system You will complete the Service Record 2 as you proceed 9 2 Inspection Your work on the Task 3 assessment will include a detailed inspection of your work including criticism You will correct any errors to produce a completely satisfactory outcome AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 34 of 49 Service Record 1 Customer Next service due Odometer or Date Service technician number Your instructor or assessor will tell you which systems to service AURTTAO008 Version 1 0 February 2014 Auto Skills Australia Page 35 of 49 System or component Preliminary check 1 WHS OHS checks Examine the work area and identify any potential hazards Report hazards requiring management action Resolve all other issues locally with appropriate controls Steering and suspension system 2 Steering linkage 3 Wheel alignment 4 Steering box or housing 5 Front Suspension 6 Wheel bearings 7 Rear Suspension 8 Body and chassis AURTTA008 Auto Skills Australia R R R R R R Check steering wheel rotational free play Check linkage ball joints for looseness and wear Lubricate the ball joints where possible Check the steering and suspension as scheduled Check and adjust front end alignment Check worm steering box for operation a
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