America`s Army Operation Manual for Conversion Kit Systems
Contents
1. Coin Settings P1 Start P2 Start Collections Test Back Volume Select Volume Coin 1 Coin 2 Statistics Diagnostics Controls Gun Calibration Monitor speakers Resume Game Build 77 VO Board 2 03 Hold any button for two seconds to exit www globalwr con 408 597 3435 Figure 5 Diagnostics Controls Menu America s Army Operation and Service Manual Page 12 of 30 040 0143 01 Rev A 2 11 2008 Diagnostics Gun Calibration M enu Chapter 3 Operator Menu and Game Setup Use this menu to calibrate the guns so they aim properly Calibrate the guns every month to ensure optimal performance Also be sure to calibrate the guns any time you service or replace a gun or install software 1 When you enter the menu the first screen shown below will appear Note that it displays the current coordinates for the Player 1 P1 and Player 2 P2 guns or the coordinates where the gun last left the screen 2 Pull the trigger for the gun you wish to calibrate and the second screen will appear prompting you to aim at the upper left target and pull the trigger 3 For the most accurate results gently place the barrel of the gun against the display shield glass aligned with the target and pull the trigger 4 Repeat step 2 for the center and lower right targets to complete calibration Pull trigger to calibrate a gun Calibrate one gun at a time P1 639 026 P2 639 024 Press Back or Select to2. To keep light guns in optimal operating condition inspect the guns weekly Make sure the lens is clean and free of debris and scratches Check the trigger action make sure the trigger is free and springs back properly Make sure the cable is in good condition Calibrate the guns about once per month Light Gun Replacement Perform the following steps to replace a light gun l 2 3 4 5 gt Turn off the cabinet and disconnect the AC power cord Disconnect the gun harness connector from the USB2GUN PCB Remove the screws from the cable ties that secure the harness to the cabinet Remove the three 3 nuts that secure the gun mount to the cabinet Remove the gun assembly from the front of the cabinet and carefully pull the harness through the hole Reverse these steps to install the new gun Calibrate the new gun from Diagnostics Gun Calibration in the Operator Menu 2008 Global VR Inc 040 0143 01 Rev A 2 11 2008 Page 17 of 30 Chapter 5 Maintenance amp Repair Gun Internal Parts Replacement The procedure below describes how to disassemble the gun and replace internal components l 2 3 4 Remove the gun as described in the previous subsection and take it to a workbench Remove the seven 7 screws from the gun case and carefully separate the halves To replace the lens remove it from the housing and insert the new lens To replace the Gun PCB remove the three 3 screws that secure it
3. Operation M anual for Conversion Kit Systems 040 0143 01 Rev A gt Read this manual before use gt Keep this manual with the machine at all times www globalvr com http service globalvr com techsupport globalvr com Phone 408 597 3435 Fax 408 597 3437 2008 Global VR Inc All Rights Reserved America s Army America s Army Special Forces Empower Yourself Defend Freedom The Official U S Army Game Army Strong and U S Army are trademarks or registered trademarks of the Department of the Army in the United States and or other countries and used under license from the Department of the Army Unreal and POW ERED BY UNREAL ENGINE logo are trademarks or registered trademarks of Epic Games Inc Unreal Engine Copyright 1998 2008 Epic Games Inc All rights reserved GLOBAL VR and the GLOBAL VR logo are registered trademarks of Global VR Inc Preface Table of Contents PT Gae scence dnescessiaenate S 3 SA Veeri a sasel a ences gowns 3 WEI OS eaaa 4 Environmental Conditions seeeeeeeeeees 4 FCC Notices United States eee 4 Chapter 1 Introduction eee 5 Game Feat res c rsnen a E 5 Hardware Features aaco e 5 Chapter 2 Playing a Game eee 6 Chapter 3 Operator Menu and Game UDe E 7 Navigating the Operator Menu cccccc08 7 Game Settings Ment peehi 8 Coin Settings MICNU sesscecvansecwsasensapxananacenadeseosates 9 Collections Menu seinen genna 10 aS U
4. Page 21 of 30 Chapter 5 Maintenance amp Repair 12 Now use the Arrow keys to highlight Power Management Setup and press Enter A screen similar to the following will appear 13 Use the Arrow keys to highlight the setting for Restore on AC Power Loss and press Enter 14 Use the Arrow keys to change the setting to On and press Enter 15 Press ESC to go back to the Main Menu CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Power Management Features ACPI Function Enabled Help Item ACPI Standby State S1 Power Button Function Power Q Restore on AC Power Loss gt Wake Up Event Setup Press Enter Value F10 Save ESC Exit F l General Help F6 Load Optimized Defaults 16 Now use the Arrow keys to highlight H W Monitor and press Enter A screen similar to the following will appear 17 Make sure that CPU Smart FAN Target is set to Disabled If it is not use the Arrow keys to highlight it and press Enter 18 Use the Arrow keys to change the setting to Disabled and press Enter 19 Press ESC to go back to the Main Menu CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc H W Monitor Chassis Intrusion Disabled Help Item CPU Smart FAN Target Disabled 7 PC Health Status CPU Temperature 32 C 89 F System Temperature er he Of bed E CPU Fan Speed 3018 RPM SYS FAN Speed 0 RPM CPU Vcore 1 368 V 3 3 V 3 424 V 5V e a a 12V 12
5. and online support are provided for systems during the warranty period GLOBAL VR Technical Support can help you troubleshoot problems and diagnose defective parts We can also answer questions about the operation of your game When you contact Technical Support please provide the information listed below to assist the Technical Support representative in solving your problem quickly For your convenience space is provided to write important numbers Cabinet Serial Number Build Number from Operator Menu I O Board Number from Operator Menu Your mailing address and telephone number A summary of the question or a detailed description of the problem with your cabinet The additional information listed below as applicable may assist Technical Support in solving your problem quickly e Specific error message e Date of latest software install or upgrade e Any changes made to the system e For game play issues the game mode and number of players To comment on this manual please e mail techpubs globalvr com
6. 5 and 12 VDC power to the PCB see Error Reference source not found on page Error Bookmark not defined Note Most conversion cabinets will use JAMMA power Game dongle not Game dongle not Connect the game dongle Power the cabinet off and found by system connected then on Computer Faulty game dongle Make sure the dongle is connected properly USB or wrong dongle dongles illuminate when recognized by the computer version Parallel dongles do not Contact Tech Support if you need to order a new dongle Faulty USB or If you try a different game dongle and reboot the game parallel port but the dongle still is not recognized contact Tech Support Cabinet gets very Faulty ventilation fan Verify that the exhaust fan is working It is located under warm the vents at the top of the cabinet Replace the fan if it is worn or spinning slowly Cabinet ventilation Make sure you have proper clearance between the holes are blocked cabinet rear and the wall Make sure the vent holes are clear of dust and debris and that air can flow freely Marquee lamp does Faulty florescent Check the florescent tube for darkened or cracked ends not light or is tube Replace the florescent tube if it looks worn intermittent l f Faulty florescent Verify the florescent tube pins make a good connection fixture with the lamp fixture Check the ballast for proper operation Replace fixture if faulty Wrong number of Incorrect setting Ad
7. F10 Save ESC Exit F6 Load Optimized Defaults F l General Help 7 Now use the Arrow keys to highlight Advanced BIOS Features and press Enter A screen similar to the following will appear 8 Use the Arrow keys to highlight the setting for Boot Sequence and press Enter The boot Sequence screen will appear 9 Use the Arrow keys to select 1st Boot Device and press Enter Use the Arrow keys to select the item starting with CD DVD and press Enter 10 Change the setting for 2nd Boot Device to the item starting with HDD the same way 11 Press ESC twice to go back to the Main Menu 040 0143 01 Rev A 2 11 2008 CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Advanced BIOS Features Boot Sector Protection Disabled Help Item Full Screen LOGO Display Enabled m 7 Quick Boot Enabled Boot Up Num Lock LED On IOAPIC Function Enabled MPS Table Version 1 4 gt CPU Feature Press Enter gt Chipset Feature Press Enter gt Boot Sequence Press Enter t Move Enter Selec Value F10 Save ESC Exit F1 General Help F6 Load Optimized Defaults CMOS Setup Utility Copyright C 1985 2005 Amengan Megatrends Inc Boot Sequence CD DVD PS SONY HDD PM WDC WD4 ist Boot Device k mip Item 2nd Boot Device Options 10 Boot From Other Device Enter Select Hiei t Y alue Fld Save ESC Exi F Lond Optimized Detaults F General Help 2008 Global VR Inc
8. commercial environment This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instruction manual it may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense Operation is subject to the following conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation America s Army Operation and Service Manual Page 4 of 30 040 0143 01 Rev A 2 11 2008 Chapter Introduction Chapter 1 Introduction Game Features Experience the real United States Army the challenges the training even the Drill Sergeants Players can challenge themselves in this exciting new game that depends as much on teamwork as it does on skill speed and judgment Those who embody the qualities of a real Soldier can join the America s Army leaderboard Green Label non violent target shooter Simultaneous two player action Dynamic difficulty system makes it fun for 1 timers and challenging for return players Leaderboards set the stage for competition Hidden bonuses scattered throughout the game Complete range of operator options Game Levels Sniper Course Shoot House Shotgun Training Mover Target Pistol
9. items with only two options such as Enable or Disable Operator TEST button Gun pointed off screen Go back to Main Menu list or automatically highlight Resume or Game Operator BACK button For example the following steps explain how to change the Game Volume using the player controls 1 Press the Operator TEST button to open the Operator Menu 2 Game Settings is highlighted when you open the Menu so shoot at the screen to enter this submenu 3 Press the Player 2 START button to move down to Game Volume 4 Shoot at the screen to select the item 5 Press the Player 1 and Player 2 START buttons to change the volume setting 6 When you reach the desired setting shoot at the screen to accept the setting 7 Shoot off the screen to exit from the submenu Or use the Player 1 and Player 2 START buttons to select another item to change 8 Shoot off the screen again to highlight Resume Game from the Main Menu list Or use the START buttons to highlight another submenu 1f you wish to change more settings 9 Shoot at the screen to select Resume Game and once more to confirm The game will return to the Attract Mode Note Pressing the SERVICE button on the Operator Button Panel during Attract Mode adds a Service Credit that you can use for testing game play You can disable or enable this feature from the Coin Settings menu 2008 Global VR Inc 040 0143 01 Rev A 2 11 2008 Page 7 of 30 Chapter 3 Oper
10. 144 V 5V SB 5 129 y t Move Enter Select Value F10 Save ESC Exit F l General Help F6 Load Optimized Defaults 20 Now that all settings are correct press F10 The following prompt will appear Save configuration changes and exit setup 21 Make sure OK is selected use the Arrow keys to select if necessary and press Enter to save the settings and exit America s Army Operation and Service Manual Page 22 of 30 040 0143 01 Rev A 2 11 2008 Chapter 6 Troubleshooting Video Troubleshooting No picture on Power problem monitor Loose or faulty video cable Loose or faulty video card Faulty monitor chassis PCB Color needs adjustment Picture color is poor Geometry needs adjustment Picture geometry is misaligned No video and no audio No power to computer Note The game takes about a minute and a half to boot Corrupted software Faulty hard drive Monitor connected to wrong port Poor picture Settings need adjustment CGA monitor is running in VGA mode Two images on monitor Video looks blurry or too bright and washed out installed 040 0143 01 Rev A 2 11 2008 Video terminator not Chapter 6 Troubleshooting Check the AC power connection to the monitor You can Possible Solution verify that the monitor has power by looking for a small glow in the neck of the CRT Verify that the video cable is firmly connected from the monitor to
11. CS M e TU agers cieriael canisase benearesties ures beamevette 11 Diagnostics Controls Menu ceeeeeeeeeeees 12 Diagnostics Gun Calibration Menu 13 List of Figures Figure 1 Game Settings Menu 0008 8 Figure 2 Coin Settings Menu ccccccceee 9 Figure 3 Collections Menu eeees 10 Figure 4 Statistics Menu eeeeeeeeeeeeeees 11 Figure 5 Diagnostics Controls Menu 12 Figure 6 Gun Calibration Screens 13 Figure 7 Monitor Test Start Screen 14 America s Army Operation and Service Manual Page 2 of 30 Diagnostics Monitor Test Screens 14 Diagnostics Speakers Menu cccccceeees 15 Chapter 4 Software Restoration 16 Chapter 5 Maintenance amp Repait 17 Lionit GUM Sery CEG o RE 17 Routine Maintenance ssseeseseeeeeeeeeees 17 Light Gun Replacement cccceeeeeeees 17 Gun Internal Parts Replacement 18 Computer Replacement cccseeeeeeeeeeeees 19 Checking the Game Donegle 008 19 Setting the Computer BIOS CMOS 20 Chapter 6 Troubleshooting eee 23 Video Troubleshooting cceeeeccceeeeeee eens 23 Audio Troubleshooting cceecceccceeeeeeeees 24 Control Troubleshooting ccssceeeeeees 25 Miscellaneous Troubleshoot
12. Display Sets Money Display to Money or Credits Sets the length of time in seconds a player has to continue a game Service Credit Button Enables or Disables the Service Credit Button If Enabled Service Credits can be added during Attract Mode by pressing the Service button on the Operator Button Panel Coins per Mech 1 Displays the current coin count for Mech 1 typically used for the coin mechs Coins per Mech 2 Displays the current coin count for Mech 1 typically used for the optional bill validator Reset Settings Resets all Coin Settings to factory defaults 2008 Global VR Inc 040 0143 01 Rev A 2 11 2008 Page 9 of 30 Chapter 3 Operator Menu and Game Setup Collections Menu This menu displays current since last reset and lifetime collections data Collections Game Settings Current Lifetime Coin Settings Mech 1 Coins 0 Collections Mech 2 Coins 0 Total Coins Paid 0 Statistics Diagnostics Unspent Coins 0 Resume Game Service Credits 0 Reset Current Build 77 Next Prev Navigate through the menu VO Board 2 03 Select Enter a menu page or sub menu www globalvrcom 406 597 3435 Figure 3 Collections Menu Menuitem eseription Mech 1 Coins Displays Current and Lifetime coin count for Mech 1 typically used for the coin mechs Mech 2 Coins Displays Current and Lifetime coin count for Mech 2 typically used for the optional bill validator America s Ar
13. Range Point Man Grenade Course and Indoor Shooting Range Hardware Features Pentium Dual Core Processor e Supports CGA EGA or VGA Monitor e NVIDIA Graphics e Supports Dollar Bill Validator 1 Gigabyte RAM 2008 Global VR Inc 040 0143 01 Rev A 2 11 2008 Page 5 of 30 Chapter 2 Playing a Game Chapter 2 Playing a Game After you coin up a menu appears to let you select a vo from the eight training exercises The menu also LEESE o o 2E displays the current difficulty level of each exercise door Range F Shatain Trairi Skene Hiit Shoot at the exercise you wish to play Instructions will appear onscreen _ a i TPR Each exercise is based on actual military training but with an arcade flavor Scores are based on target identification speed and accuracy Be sure to listen to the Drill Instructors at the beginning of the exercise as they will tell you what to shoot at At the end of an exercise the Drill Instructor will tell you how you did and give you your score Pont Man Cowi Grenadier Course hover larget If you do well and pass exercises the difficulty will ree increase to ensure that you are challenged be 4 If you fail a level the difficulty will reduce when indoor Range S you play it again so you have a better chance to pass Once you complete a level with a PASS that level will be locked to move you toward completing the remaining levels Point Man Cours Grenacer Course Ma
14. S Features amp Enter TA Advanced BIOS Features Fail Safe Defaults When prompted to confirm the change A Integrated Peripherals Load Optimized Defaults Make sure Ok is selected and press Power Management Setup BIOS Setting Password Enter a D PnP PCI Configurations Save amp Exit Setup 3 Use the Arrow keys to highlight H W Monitor Exit Without Saving Standard CMOS Features and then press Enter Move Enter Select Value F10 Save Esc Exit F1 General Help F6 Load Optimized Defaults V02 61 C Copyright 1985 2006 American Megatrends Inc America s Army Operation and Service Manual Page 20 of 30 040 0143 01 Rev A 2 11 2008 A screen similar to the following will appear 4 Use the Arrow keys to highlight the setting for Floppy Drive A and press Enter 5 Use the Arrow keys to change the setting to Not Installed and press Enter 6 Press ESC to go back to the Main Menu Chapter 5 Maintenance amp Repair CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Standard CMOS Features Mon 11 05 2007 8 46 32 Date MM DD YY Time HH MM SS Help Item IDE Primary Master IDE Primary Slave Serial ATA 1 Serial ATA 2 Serial ATA 3 Serial ATA 4 WDC WD400BB LIJHCO SONY DVD ROM D Not Detected Not Detected Not Detected Not Detected Floppy Drive Not Installed System Information Press Enter gt Move Enter Select Value
15. ator Menu and Game Setup Game Settings Menu This menu lets you set up audio volume enable free play or reset settings and high scores The lower left corner of each menu screen displays the software Build and I O Board numbers These numbers may be useful to Customer Service for troubleshooting any problems that may occur The GLOBAL VR website URL and Customer Service phone number are also displayed for Operator convenience Game Settings Game Settings Free Play Mode Enabled Coin Settings Game Volume 86 Attract Volume 56 Gun Recoil Enabled Lives 2 Diagnostics Difficulty Easy Resume Game Reset Settings Reset High Scores Collections Statistics Build 77 VO Board 2 03 Next Prev Move the selection cursor wew ghooalvicom Select Modify or activate the selected item 406 597 3435 Back Exit the current page Figure 1 Game Settings Menu O Menuitem oO O O Free Play Mode Turn Free Play on Enabled or off Disabled Game Volume Sets Game volume level Same as using the VOLUME UP DOWN buttons during a game Attract Volume Sets Attract Mode volume level Same as using the VOLUME UP DOWN buttons during Attract Mode Not used on conversion kit systems Lives Sets the number of lives per credit This is the number of levels a player can fail before having to insert more coins to continue Difficulty Sets the initial Difficulty for each level when a player first coins up The software adjust
16. ctor SOLDER SIDE aeee COMPONENT SIDE Vee Figure 12 JAMMA Pins Supported by America s Army America s Army Operation and Service Manual Page 28 of 30 040 0143 01 Rev A 2 11 2008 Chapter 7 Diagrams and Schematics USB2GUN PCB JAMMA Connector To JAMMA Harness USB Port To System Computer r Operator Button Harness and PCB Signal GND Service O O Test O O Volume Down O O Volume Up Oo O Optional Area 51 Compatible Speaker Harness J9 Speakers b f 5 Key ener Left _ lt 7 Left Speaker Left Right 8 Right 9 i es Right Speaker Subwoofer 10 Subwoofer 11 aa Subwoofer ee o E Trigger 2 oa NNSA Optical Sensor 4 Coil GND 5 6 KEY Coil 24 VDC 7 J5 Gun 2 Identical to J4 Gun 1 19 Sun 2 VGA In Port To VGA Port on ee system Computer VGA Out Port To VGA Monitor Not used with CGA or EGA J8 Video Mode Jumpers O O 4Er O O 3SVGA O O 2EGA O O11CGA Mmm meee ee ewe cece eee e eee cc ccc ccccccnd Figure 13 USB2GUN PCB Wiring Diagram 2008 Global VR Inc 040 0143 01 Rev A 2 11 2008 Page 29 of 30 Technical Support Service amp Parts Hours 7 00am 5 00pm Pacific Time Monday Friday Phone 408 597 3435 Fax 408 597 3437 E mail techsupport globalvwr com Website hitp service globalvr com Extended Service Hours Monday Friday 50m M idnight Saturday amp Sunday 7 00am M idnight Pacific Time Free telephone e mail
17. erify each speaker is working Reversed wires A weak or low muffled sound is a sign of reversed speaker wires Check for reversed wires on each speaker Faulty audio amp To verify audio is working at the computer connect stereo on usb2gun PCB _ headphones to each computer audio port You can also test the PCB by connecting it in another cabinet Faulty wiring Verify that all the wires are firmly connected to each speaker and the usb2gun PCB Verify that no wires are frayed or improperly shorting to ground Audio hum Faulty power A constant low hum in the speakers can be caused by a supply faulty power supply either the external DC power supply or the power supply inside the system computer Conventional Use LEDs rather than bulbs for the coin lamps Light bulbs in coin mechs America s Army Operation and Service Manual Page 24 of 30 040 0143 01 Rev A 2 11 2008 Chapter 6 Troubleshooting Control Troubleshooting Cause Possible Solution Buttons and Guns Faulty wiring Disconnect the cabinet from AC power Verify that all wires are firmly connected to each button and the do not work usb2gun PCB Verify that no wires are frayed or improperly shorting to ground Faulty usb2gun PCB Make sure that all connections to the PCB are secure Test with known good PCB Faulty USB cable Replace USB cable Try a different computer USB port One or both guns do Faulty wiring Disconnect the cabinet from AC power V
18. erify that all wires are firmly connected from the gun to the usb2gun PCB Verify that no wires are frayed or improperly shorting to ground Faulty USB cable Replace USB cable Try a different computer USB port Bad trigger switch Replace trigger switch Faulty usb2gun PCB Make sure that all connections to the PCB are secure Test with known good PCB Guns do not aim Guns out of Calibrate guns from Operator Menu properly calibration Erratic gun Monitor dirty or Clean the glass display shield and monitor Adjust performance or poorly adjusted monitor so picture is sharp with good contrast and color gunfire does not register Dirty or damaged Clean or replace the lens in the gun barrel lens Damaged cables Inspect the gun cables and replace if necessary 2008 Global VR Inc 040 0143 01 Rev A 2 11 2008 Page 25 of 30 Chapter 6 Troubleshooting Miscellaneous Troubleshooting No power Power strip not Make sure the power indicator light on the power strip is plugged in or turned on If it is off make sure the connections to the AC off power plate terminals are secure and the power strip ON OFF switch is ON Cabinet not Make sure the AC power cord is firmly connected to the connected or turned power plate and an active AC outlet and the cabinet off ON OFF switch is ON Power Jumpers in Set the Power Jumpers on the USB2GUN PCB for either Wrong Position JAMMA or J2 power depending on which is providing the
19. exit Place gun on target directly against the screen and pull trigger to calibrate f 7 P SL Place gun on target directly against the screen and pull trigger to calibrate Place gun on target directly against the screen and pull trigger to calibrate fel N A Figure 6 Gun Calibration Screens 040 0143 01 Rev A 2 11 2008 2008 Global VR Inc Page 13 of 30 Chapter 3 Operator Menu and Game Setup Diagnostics Monitor Test Screens Once you press SELECT or shoot at the screen the first in a series of monitor test screens will appear Press SELECT or shoot at the screen to cycle through the screens to check the color brightness and geometry of the monitor Use the monitor remote control board mounted inside the coin door to adjust the monitor Monitor Game Settings Press Select to display monitor test images Coin Settings Collections Statistics Diagnostics Controls Gun Calibration Speakers Resume Game Build 77 Next Prev Navigate through the sub menu VO Board 2 03 Select Enter a menu page www globalvrcom 408 597 3435 Back Exit the sub menu Figure 7 Monitor Test Start Screen America s Army Operation and Service Manual Page 14 of 30 040 0143 01 Rev A 2 11 2008 Chapter 3 Operator Menu and Game Setup Diagnostics Speakers Menu This screen plays sound to test the speakers and subwoofer The onscreen graphic indicates the speaker being tested When y
20. gle with the computer Unbuckle the strap that secures the computer in place and carefully remove the computer 4 Reverse these steps to replace the computer Make sure that the computer air vents are not blocked There is an air vent under the bottom front panel of the computer that is easily blocked by padding or debris When shipping the computer always use plenty of padding and protection GLOBAL VR recommends shipping the computer in a box with three inches of foam padding on all sides CAUTION Shipping the computer without enough padding can VOID THE WARRANTY if the computer is visibly damaged from shipping Checking the Game Dongle The cabinet uses a Game Dongle to activate the game software If the dongle is missing the game will not run When a USB Game Dongle 1s installed and working properly a red LED will illuminate inside the dongle If the software does not recognize the Game Dongle make sure the Dongle is connected properly and then power cycle the cabinet If the dongle comes out while the game is running a NO DONGLE screen will appear the next time a START button is pressed Re install the dongle there is no need to reboot the game Note The dongle supplied with the cabinet is specific to the game and software version Future software upgrades may require a new dongle Important Some of your cabinet information is stored in the dongle so if you replace your computer remove the dongle and keep the Game Do
21. ic shock or short circuit do not allow customers to put hands and fingers or extraneous matter in the openings of the product e To avoid risk of injury from falling immediately stop customers from leaning against or climbing on the product 2008 Global VR Inc 040 0143 01 Rev A 2 11 2008 Page 3 of 30 Preface Warnings To avoid electrical shock unplug the cabinet before performing installation or service procedures If the power cord is damaged it must be replaced by the equivalent WARNING power cord available from GLOBAL VR or your distributor GLOBAL VR assumes no liability for any damages or injuries incurred STOP while setting up or servicing the cabinet Only qualified service personnel should perform installation or service procedures Environmental Conditions Cabinet is intended for indoor use only Be sure to keep the cabinet dry and maintain operating temperatures of 59 86 F 15 30 C FCC Notices United States Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of radio navigation or other safety service or that seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Se
22. in place Disconnect the harness connector and carefully lift the PCB and sensor assembly from the housing Reverse these steps to install the new PCB To replace the Trigger Micro Switch remove the two screws that secure it to the housing Remove the two wires and connect them to the same connectors on the new switch Secure the new switch in the housing with the two screws To replace the trigger spring lift out the old spring and place the new spring on the pin in the housing as shown in the figure below When you close the gun make sure the trigger and spring are in place with the trigger pressing against the spring as shown in the figure below Reinstall the seven 7 screws The two longer screws go in the outside at the base of the grip as shown in the figure below Lens Sensor Housing Sensor Gun PCB a i a s C A _ Trigger Micro Switch Trigger Detail Figure 9 Gun Internal Parts America s Army Operation and Service Manual Page 18 of 30 040 0143 01 Rev A 2 11 2008 Chapter 5 Maintenance amp Repair Computer Replacement CAUTION The computer is serviced as one unit YOU WILL VOID YOUR WARRANTY if you open the computer without direct authorization from the GLOBAL VR Technical Support staff Perform the following steps to remove the computer from the cabinet 1 Disconnect all of the cables from the computer 2 Remove the Game Dongle and keep it with your cabinet Do not ship the game don
23. ing 000 26 Chapter 7 Diagrams and Schematics Za Technical SUP POL enrere 30 Figure 8 Diagnostics Speakers Screen 15 Figure 9 Gun Internal Parts eee 18 Figure 10 USB Game Dongle 19 Figure 11 Computer Rear Panel Diagram 27 Figure 12 JAMMA Pins Supported by Amenic SATAY e 28 Figure 13 USB2GUN PCB Wiring Diagram 29 040 0143 01 Rev A 2 11 2008 Preface Preface Safety Please read this page before preparing your arcade cabinet for game play The following safety instructions apply to all game operators and service personnel Specific warnings and cautions will be included throughout this manual Use the following safety guidelines to help protect the system from potential damage and to ensure your personal safety e Make sure that the switch on the back of the computer is set to match the AC power in use at your location 115 volts 60Hz in most of North and South America and some Far Eastern countries such as Japan South Korea and Taiwan 230 volts 50Hz in most of Europe the Middle East and the Far East e To help prevent electric shock plug the system into a properly grounded power source These cables are equipped with 3 prong plugs to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cable use a 3 wire cable with properly grounded plugs e To help protect your sys
24. just settings from the Operator Menu redits given when i cleats Pe Faulty wiring Disconnect cabinet power cord Check all coin mech money is inserted Y wiring Verify no wires are frayed or shorting to ground Faulty coin mech Verify the coin mech is not jammed Make sure the coin mech is properly aligned and latched to the coin door Repair or replace if faulty Game will not Faulty coin mech Verify the coin mech is not jammed and is properly accept coins aligned and latched to the coin door Faulty ground wire Check the ground wire to the coin door Optional DBA not Incorrect dipswitch Set dipswitches for Long Pulse or Gaming not Short working setting Pulse or Vending America s Army Operation and Service Manual Page 26 of 30 040 0143 01 Rev A 2 11 2008 Chapter 7 Diagrams and Schematics Chapter 7 Diagrams and Schematics Computer ON OFF Switch Computer Power Supply Cooling Fan Voltage Switch 115V or 230V AC Power Connector PS 2 Keyboard Port Purple Computer Case Fan VGA Video Port to usb2gun PCB Motherboard USB Ports Connect Game Dongle Only Audio Ports Connect to USB2GUN PCB Pink Subwoofer Green Left Right 2 PCI USB Ports to USB2GUN PCB Figure 11 Computer Rear Panel Diagram 2008 Global VR Inc 040 0143 01 Rev A 2 11 2008 Page 27 of 30 Chapter 7 Diagrams and Schematics JAMMA Conne
25. my Operation and Service Manual Page 10 of 30 040 0143 01 Rev A 2 11 2008 Chapter 3 Operator Menu and Game Setup Statistics Menu This screen displays game play statistics for the cabinet Statistics Game Settings Player1 Player2 Total Starts a3 46 101 Continues 0 0 0 Total Plays 53 48 101 Reset Statistics Coin Settings Collections Diagnostics Resume Game Build 77 Next Prev Navigate through the menu VO Board 2 03 Select Enter a menu page or sub menu www globalvrcom 408 597 3435 Figure 4 Statistics Menu Menuttem iescription Displays number of games started by Player 1 and Player 2 and the total for both Continues Displays number of games continued by Player 1 and Player 2 and the total for both Total Plays Displays total games for Player 1 and Player 2 and the grand total for both Reset Statistics Resets Player 1 and Player 2 statistics to zero 0 Does not affect Total column 2008 Global VR Inc 040 0143 01 Rev A 2 11 2008 Page 11 of 30 Chapter 3 Operator Menu and Game Setup Diagnostics Controls Menu This menu lets you test each Player Control the Coin Mechs and the Operator Buttons When you activate a control or coin mech the circle next to the device name will highlight until you release the button Hold any button for two 2 seconds to exit to the main menu Controls Game Settings P1 Trigger P2 Trigger
26. ngle with the cabinet Red Light Here when Working Figure 10 USB Game Dongle 2008 Global VR Inc 040 0143 01 Rev A 2 11 2008 Page 19 of 30 Chapter 5 Maintenance amp Repair Setting the Computer BIOS CMOS This procedure applies to the MSI K9NGM3 Motherboard If your system uses a different motherboard check the America s Army page on the service website service globalvr com for the BIOS settings If you are comfortable using the CMOS Setup Utility press the DEL key during boot to run the Utility select Load Optimized Defaults from the Main Menu and then change the settings shown in the table below For more help refer to the detailed instructions that follow Submenu Setting if applicable Floppy Drive A Not Installed Standard CMOS Features Advanced BIOS Features Boot Sequence 1st Boot Device CD DVD 2nd Boot Device Power Management Setup fl Restore on AC Power Loss PC Health Status a l CPU Smart FAN Target Disabled Important Your screens may not look exactly like the screens shown below and some settings shown on the screens pictures may be different from your system Do not change any settings that are not specifically described in this document 1 Press the DEL key during boot The CMOS Setup Utility Main Menu will appear 2 Use the Arrow keys tl lt to select CMOS Setup Utility Copyright C 1985 205 American Megatrends Inc Load Optimized Defaults and press Menu Standard CMO
27. ou enter this screen the left speaker will play as shown in the picture below Press the SELECT button on the operator button panel or shoot at the screen to test the next speaker If any sound comes from the wrong speaker or any speaker does not play check the wiring to the speakers PCB and computer Refer to Audio Troubleshooting on page 24 for help with audio problems Speakers Game Settings Left Speaker Coin Settings Collections Statistics Diagnostics Controls Gun Calibration Monitor Speakers Resume Game Build 77 VO Board 2 03 www globalvrcom Select Test next speaker 408 597 3435 Back Exit the current page Figure amp Diagnostics Speakers Screen 2008 Global VR Inc 040 0143 01 Rev A 2 11 2008 Page 15 of 30 Chapter 4 Software Restoration Chapter 4 Software Restoration Disk 1 F 1 z VERSION 1 0 Peete res mar by he PN ps0 0113 01 The operating system and game software are provided on a single DVD labeled System amp Game Install Disk Total installation time is about 7 minutes Important When you use the System amp Game Install Disk you will erase all game settings statistics and collections data stored in the game software Itis advisable to contact Technical Support before using the Disk to resolve a problem Perform the following steps to restore software 1 Insert the disk in the DVD ROM Drive and power cycle the game When the game reboots the computer will au
28. re that the monitor video cable is connected to the VGA Video port located below the audio connectors Use the monitor remote control board to adjust the monitor Check the jumpers on the USB2GUN PCB and set them for CGA mode For CGA and EGA monitors install the video terminator to the VGA Video Out port on the USB2GUN PCB 2008 Global VR Inc Page 23 of 30 Chapter 6 Troubleshooting Audio Troubleshooting No audio Volume set too Enter the Operator Menu and adjust Audio Settings to low raise the volume Verify that the Master Volume is set high enough Faulty wiring Turn off the game Verify that all the audio wires are firmly connected to the speakers and usb2gun PCB Verify that each wire is connected to the correct port Verify that no wires are frayed or improperly shorting to ground Blown speakers Remove the grills and inspect each speaker for visible damage Run the Sound Test from System Test in the Operator Menu to verify each speaker is working Faulty audio amp To verify audio is working at the computer connect stereo on usb2gun PCB headphones to the computer audio port You can test the PCB by connecting it in another cabinet No Audio and No No power to Check the 5 12 VDC connection to the PCB Coin Counter usb2gun PCB Poor sound from one Blown speakers Remove the grills and inspect each speaker for visible or more speakers damage Select Diagnostics Speakers from the Operator Menu to v
29. rvices PCS These licensed services along with unintentional radiators such as digital devices including computer systems contribute to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to function properly together in the electronic environment While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Re orient the receiving antenna e Relocate the cabinet relative to the receiver e Plug the game into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Regulatory EMC representative of GLOBAL VR or an experienced radio television technician for additional suggestions You may find the FCC Interference Handbook to be helpful It is available from the U S Government Print Office Washington DC 20402 This device has been tested and complies with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
30. s the difficulty level from this point based on player skill Reset Settings Restores all Game Settings to factory defaults Reset High Scores Clears all High Scores saved by the software America s Army Operation and Service Manual Page 8 of 30 040 0143 01 Rev A 2 11 2008 Chapter 3 Operator Menu and Game Setup Coin Settings Menu This screen controls all pricing for the cabinet It allows you to set the prices to play and continue a game use credits or money and set the coin value for the coin mechs This is also where you set how long a player has to continue a game Coin Settings Game Settings Coins per Play Coin Settings Coins per Continue Collections Coins per 4 Money Display Money Continue Timer 15 Service Credit Button Enabled Resume Game Coins per Mech 1 1 Statistics Diagnostics Coins per Mech 2 1 Reset Settings Build 77 Next Prev Navigate through the menu VO Board 2 03 www globalvrcom 408 597 3435 Select Enter a menu page or sub menu Figure 2 Coin Settings Menu C mennen O oein Coins per Play Sets the number of coins required to start a game The text next to the field displays the dollar amount Coins per Continue Sets the number of coins required to continue a game The text next to the field displays the dollar amount Coins per Sets the number of coins for the primary monetary unit The symbol displayed will change for international currency Money
31. tem from sudden increases and decreases in electrical power use a surge suppressor line conditioner or Uninterruptible Power Supply UPS e Be sure nothing rests on the system s cables and that the cables are not located where they can be stepped on or tripped over e Keep your system far away from radiators and other heat sources e Do not block cooling vents Precautions for Game Operation e To avoid injury and accidents people who fall under the following categories should not play the game Those who need assistance when walking Those who have high blood pressure or a heart problem Those who have experienced muscle convulsions or loss of consciousness when playing a video game or similar activities Those who have trouble in the neck or spinal cord Intoxicated persons Pregnant women Persons susceptible to motion sickness Persons who do not abide by the warning labels on the game e A player who has never been adversely affected by light stimulus might experience dizziness or headache when playing the game Small children can be especially susceptible to these conditions Caution guardians of small children to keep watch over their children during play e Instruct those who feel sick during play to see a doctor e To avoid injury from falling objects and electric shock due to spilled drinks instruct players not to place heavy items food or drinks on the product e To avoid electr
32. the video card on the computer While the monitor is powered ON disconnect the video cable You should see a message on screen saying No Signal if the monitor is working Check the video cable and make Sure it is not pinched or frayed When the computer boots up it performs a PC self diagnostic test If you hear 3 beeps from the computer this indicates a problem with the video card If the video card is faulty contact Technical Support Verify that the fuses on the monitor chassis PCB are good and that all connections are secure Use the monitor remote control board to adjust the red green and blue color settings Use the monitor remote control board to adjust the picture height and width and other geometry Verify the computer is ON by the green LED on the front of the computer Verify the line voltage switch on the back of the computer is set to the correct voltage for your area 115V or 230V Make sure the AC power cord is firmly connected to the computer and the power strip Turn off the power strip wait 20 seconds and then turn it back on to reboot the computer Reload the software from the CDs If you continue to have problems you may have a faulty hard drive If you continue to have problems after you reload the software you may have a faulty hard drive Contact Technical Support The monitor must be connected to the VGA Video port on the video card not to the video port in the computer motherboard Make su
33. tomatically read the disk and begin copying files and configuring the hard drive 2 Ifyou have a VGA monitor you will see a prompt telling you when to remove the disk and power cycle the cabinet If you have a CGA or EGA monitor you will not be able to read the onscreen text Wait 7 minutes for the installation to complete and then remove the disk and power cycle the cabinet The game will boot and the Attract Movie will start Play a game to verify proper operation 4 Open the Operator Menus and set the sound volume levels pricing and other Operator settings Select Diagnostics Gun Calibration and follow the onscreen instructions to calibrate the guns America s Army Operation and Service Manual Page 16 of 30 040 0143 01 Rev A 2 11 2008 Chapter 5 Maintenance amp Repair Chapter 5 Maintenance amp Repair CAUTION GLOBAL VR assumes no liability for any damage or injuries incurred while servicing the cabinet Only qualified service personnel should perform service and installation of cabinet hardware To prevent electrostatic discharge ESD damage handle PCBs by the edges only and use a grounding wrist strap or similar precaution Please read the service instructions before working on the cabinet Always turn the cabinet OFF and disconnect the AC power cord before performing any repair work DANGER Light Gun Service Refer to Figure 9 for a picture of the internal components of the gun Routine Maintenance
34. ver Target ompar Cours This game supports two player simultaneous play TECT Sh TA but if you really want to score big you must work o pes together as a team This means that both players a must score a PASS for the exercise No hogging all the targets 0021407 T O OA Do well enough and you will get to enter your i Tra pa DE PT HS initials on the leaderboard high score screen There is a leaderboard for each exercise and one for _ aa the overall score leaders Are you good enough Right Player Shoot keys to enter your initials To enter your initials shoot at each letter and then eee shoot at DONE when finished If you make a mistake shoot the backspace key in the lower right E 7 corner of the screen America s Army Operation and Service Manual Page 6 of 30 040 0143 01 Rev A 2 11 2008 Chapter 3 Operator Menu and Game Setup Chapter 3 Operator Menu and Game Setup This chapter describes how to use the Game Operator menu to set up the game diagnose problems and view gameplay and earnings statistics Navigating the Operator M enu You can use the Operator buttons or player controls in the Operator Menu as described below Player 1 amp 2 START buttons Move up or down through a menu list to highlight an item or or change the value for a selected item Operator UP amp DOWN buttons Gun pointed at screen Enter a submenu or select a highlighted item Toggles the setting or for
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