020-000757-01_LIT MAN SERV FHD552-X.book
Contents
1. ph 81 3 3599 7481 Korea Seoul ph 82 2 702 1601 Republic of South Africa ph 27 0 11 5100094 45 For the most current technical documentation please visit www christiedigital com Singapore ph 65 6877 8737 Spain ph 34 91 633 9990 United Arab Emirates ph 971 43206688 United Kingdom ph 44 0 118 977 8000 CHRISTIE2. your product Please see the Maintenance section for specific maintenance items as they relate to your product Failure to perform maintenance as required and in accordance with the maintenance schedule specified by Christie will void the warranty REGULATORY The product has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment The product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of the product in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user s own expense CAN ICES 3 A NMB 3 A 917171 AF SAT 2S ARAA SSS 17020 AMA SE ASAE OAS FI SAI BEA 71 98 99 21994 AAS SE AS 422 yur Environmental The product is designed and manufactured with high quality materials and components that can be recycled and reused This symbol X means that electrical and electronic equipment at their end of life should be disposed of separately from regular waste Please dispose of the product appropriately and according to local regulations In the European Union there are separate collection systems for used electrical
3. A LOB CD CHHANTWETF CDI TEMON MSTA DONTOTT CONMeEALE YO WES SEEI T AAZ POSTOHTRERBRAXRIV o EAA AAY ALO o BA FA co AA AZRA o co E RARA ag AFERA YS F ASAH O ABS ASSH SESH Holl SE MES Sel SHAS Copias traduzidas deste documento s o fornecida no CD contido na parte de tr s deste documento O CD pode conter documenta o adicional do produto Leia todas as instru es antes de usar ou prestar servi o com este produto Nepesog 4aHHoro AO0KyMeHTa npegctaBneH Ha KOMNMAKT ANCKe Ha o6opoTHO CTOPoHe AOKyMeHTa KOMNAKT ANCK MOKET TaKxe CoAepxaTb AONONHNTENbHYIO AOKYMeHTayuto NO npoaykTy Nepeg ncnonb3oBaHnem nnn O6cnyKUuBaHNeM MPOAYKTa O3HAKOMbTECb CO BCEMM UHCTPyKUMAMN Las copias traducidas de este documento se proporcionan en el CD que se encuentra en la parte trasera En el CD tambi n puede encontrar documentaci n adicional del producto Lea todas las instrucciones antes de utilizar o realizar el mantenimiento de este producto NepeknageHi ex3emnnapu Uboro AOKYMeHTa MICTATBCA Ha KOMNaKT A4MCKY AKN GOfAaHO AO UbOro AOKyMeHTa Ha KomnaKT A4MCKY MOXe TaKo x OyTU AOAATKOBa AOKYMeHTauia O Bupoby Nepw Hix KopucTyBaTuca Bupobom abo Moro obcnyroByBaTu npoynTta Te Bci iHCTPYKUil CHRISTIE Table of Contents Package Handling wr 6 45 6945696 9S 5 6955059 59d AO WNPACKING e sn d eed ce deh ee A Em a eee as oS ee a a ee tee ek a E a 5 Handling and Gare edites da a et whet eds e tee aas 6 Cleanin
4. FHD552 X LCD Panel Service Manual 020 000757 01 CHAISTIE NOTICES COPYRIGHT AND TRADEMARKS Copyright 2014 Christie Digital Systems USA Inc All rights reserved All brand names and product names are trademarks registered trademarks or trade names of their respective holders GENERAL Every effort has been made to ensure accuracy however in some cases changes in the products or availability could occur which may not be reflected in this document Christie reserves the right to make changes to specifications at any time without notice Performance specifications are typical but may vary depending on conditions beyond Christie s control such as maintenance of the product in proper working conditions Performance specifications are based on information available at the time of printing Christie makes no warranty of any kind with regard to this material including but not limited to implied warranties of fitness for a particular purpose Christie will not be liable for errors contained herein or for incidental or consequential damages in connection with the performance or use of this material Canadian manufacturing facility is ISO 9001 and 14001 certified WARRANTY Products are warranted under Christie s standard limited warranty the complete details of which are available by contacting your Christie dealer or Christie In addition to the other limitations that may be specified in Christie s standard limited warranty and to the e
5. and electronic products Please help us to conserve the environment we live in Addendum Translated copies of this document are provided on the CD in the back of this document The CD may also contain additional product documentation Read all instructions before using or servicing this product AS SOR WY ERAS EAS CM BAY CD EFE 14 CD PMA AA H thy dh a Ro EY Be AEE AS ih ZA Ts HW Bed ET A tH o SCP BF ERE Y ASSO PEAY Biles Ba AS gt ERIC Be AY BE DINE A ft E m E o fa 5c Bal a ATA fe on FS OE BK IE A Em Le CD au dos de ce document contient des traductions de celui ci dans diff rentes langues Ce CD peut galement contenir de la documentation suppl mentaire sur le produit Lisez toutes les instructions avant d utiliser ou d entretenir ce produit E ub Ubersetzte Versionen dieses Dokuments werden auf der CD auf dem Vorsatzblatt dieses Dokuments bereitgestellt Die CD kann auch zus tzliche Produktdokumentation enthalten Bitte lesen Sie diese Anweisungen vor der Verwendung dieses Produkts oder vor der Ausf hrung von Wartungsarbeiten am Produkt Le copie tradotte di questo documento sono fornite sul CD sul retro di questo documento Il CD potrebbe anche contenere altra documentazione sul prodotto Si prega di leggere tutte le istruzioni prima di utilizzare questo prodotto o sottoporlo a manutenzione ZORFX 2XAYR ROMEURDBDIO E EX
6. ess is set too high Image is too dark e Brightness and or Backlight are set too low Images from an HDMI source do not display e The resolution and frequency of the video card in the computer are not compatible with the display HDMI cable from source to display is either defective or too long Computer images do not display correctly e The resolution and frequency of the video card in the computer are not compatible with the display e Clock and Phase settings need adjustment FHD552 X LCD Panel Service Manual 020 000757 01 Rev 1 09 2014 Maintenance and Troubleshooting Solution e Decrease the contrast setting e Decrease the brightness setting e Increase the brightness and or backlight settings e Select a compatible resolution and vertical frequency e Try a known good and or shorter HDMI cable e Select a compatible resolution and vertical frequency e Adjust Clock and Phase settings 14 Corporate offices Worldwide offices USA Cypress ph 714 236 8610 Canada Kitchener ph 519 744 8005 Consultant offices Italy ph 39 0 29902 1161 Australia ph 61 0 7 3624 4888 Brazil ph 55 11 2548 4753 China Beijing ph 86 10 6561 0240 China Shanghai ph 86 21 6278 7708 Eastern Europe and Russian Federation ph 36 0 1 47 48 100 France ph 33 0 1 41 21 4404 Germany ph 49 2161 664540 India ph 91 080 6708 9999 Japan Tokyo
7. g e abs Gea os Belo eee oe we Ee ew es wh he we ee 6 Replacement Parts 666 60004 c665 0000045600 ceetbraraseacadaasaaad Module Replacement sanaaa aeaa ee 7 Index of Parts and Modules o oo 7 Replacement Procedures cece cece ccc ccc oc oorrooo r 8 Remove the rear cover 2 ee 9 Remove the power supply unit asana aa a 9 Replace the AD board 0 0 o 10 Replace the Fans j c0 04ugs ae Abed eM Dae Ha ae eee ea a a a 11 Maintenance and Troubleshooting o lt o 13 Maintenance aoaeaaiaee a a a es 13 Tro bleshootihg s dauca koe kaa a ee RA E A ee a Edo ae A 13 FHD552 X LCD Panel Service Manual 4 020 000757 01 Rev 1 09 2014 CHRISTIE Package Handling Failure to comply with the following could result in death or serious injury e Do not drop the panel even a short distance or apply pressure to the sides of the bezel The small size of the bezel which enables minimal image to image gaps means there is reduced protection of the LCD glass and components Dropping the panel or applying unnecessary force to the sides of the bezel will result in permanent damage e To avoid serious injury and gt or serious damage to the LCD panel moving the panel requires at least two people Hold the white gt handles on the shipping package when moving shipping e Extreme care must be taken when pushing the mounted display in
8. height above the ground e Do not twist or bend the panel e Use a cart to move several panels at one time e When the panel is sitting on a surface do not tilt it more than 10 to avoid damaging the screen Cleaning Unplug the power cord before cleaning the LCD panel Do not use a liquid spray cleaners NOTICE or any abrasive cleaners to clean the LCD panel Failure to comply may result in equipment damage Use a cloth dampened with water or methyl alcohol to clean the screen surface We recommend that you keep the protective plastic sheet shipped with the panel to replace it each time the panels are packed and shipped FHD552 X LCD Panel Service Manual 6 020 000757 01 Rev 1 09 2014 CHRISTIE Replacement Parts When ordering replacement parts quote the part numbers of the items required See ndex of Parts and Modules on page 7 Some parts identified in the service parts list may not be available separately In addition some parts stocked as inventory are available only until the current supply lasts All part numbers are subject to change When ordering replacement parts provide the following information found on the product license label e Panel Model e Panel Serial Number e Manufacture Date Module Replacement Check module markings parts lists and the relevant disassembly and replacement procedures outlined in Replacement Procedures on page 8 to make sure you have the correct module and that the module i
9. llips screws 3 Disconnect the connections to the two fans on the rear cover 90 6 0068 A 2 Phillips screws B 3 Phillips screws Remove the power supply unit 1 Remove the rear cover See Remove the rear cover on page 9 2 Label the cable connections to the power supply unit 3 Disconnect the four cable connections FHD552 X LCD Panel Service Manual 9 020 000757 01 Rev 1 09 2014 CH IS TIE F Replacement Procedures 4 Remove the eight screws securing the power supply unit PSU 5 Replace the power supply unit 6 Reconnect all cable connections Replace the AD board 1 Remove the rear cover See Remove the rear cover on page 9 2 Label the cable connections to the AD board 3 Disconnect the 12 cable connections FHD552 X LCD Panel Service Manual 10 020 000757 01 Rev 1 09 2014 CHA IS TIE F Replacement Procedures 4 Remove the four screws A securing the main AD board to the panel 5 Disconnect the ground wire B 6 Remove the four hex standoff nuts 5mm securing the DVI and VGA connectors to the input and output panel 7 Replace the defective main AD board by repeating these steps in reverse order D The ground screw B must be routed through the ground wire ring connector as shown below 8 Reconnect all cable connections Replace the Fans 1 Remove the rear module assembly See Remove the rear cover on page 9 2 Label the fans and the fan connec
10. or approved by Christie for such use i Problems or damage caused by use of a projector in the presence of an oil based fog machine or laser based lighting that is unrelated to the projector j For LCD projectors the warranty period specified in the warranty applies only where the LCD projector is in normal use which means the LCD projector is not used more than 8 hours a day 5 days a week k Except where the product is designed for outdoor use problems or damage caused by use of the product outdoors unless such product is protected from precipitation or other adverse weather or environmental conditions and the ambient temperature is within the recommended ambient temperature set forth in the specifications for such product I Image retention on LCD flat panels m Defects caused by normal wear and tear or otherwise due to normal aging of a product The warranty does not apply to any product where the serial number has been removed or obliterated The warranty also does not apply to any product sold by a reseller to an end user outside of the country where the reseller is located unless i Christie has an office in the country where the end user is located or ii the required international warranty fee has been paid The warranty does not obligate Christie to provide any on site warranty service at the product site location PREVENTATIVE MAINTENANCE Preventative maintenance is an important part of the continued and proper operation of
11. s replaced correctly Components must be replaced with exact equivalents Failure to do so may result in unsafe operation Index of Parts and Modules Procedure on Part Number Description page 003 121064 01 AD Board 10 003 121065 01 Power Supply 9 003 121066 01 Fan 12V 11 003 004669 01 Remote Control FHD552 X LCD Panel Service Manual 7 020 000757 01 Rev 1 09 2014 CHRISTIE Replacement Procedures Always turn off and disconnect or disengage all power sources to the panel before servicing or cleaning Follow all service safety guidelines When reinstalling a module follow the removal instructions in reverse unless otherwise indicated Make sure the panel is disconnected from AC power before you start repairing removing or installing any modules This panel is internationally approved and is designed for safe and reliable operation To assure complete safety at all times it is imperative the following precautions be taken during servicing and the original design remain intact Always wear gloves and follow proper ESD precautions when handling servicing or cleaning NOTICE internal projector components Tools Required e Phillips screwdrivers 2 and 3 e 3 16 Hex Driver e 6 mm Ball Driver e Side Cutters e Magnetizer FHD552 X LCD Panel Service Manual 8 020 000757 01 Rev 1 09 2014 CHK IS TIE j Replacement Procedures Remove the rear cover 1 Remove the 17 2 Phillips screws 2 Remove the four 3 Phi
12. tions before removing them from the chassis FHD552 X LCD Panel Service Manual 11 020 000757 01 Rev 1 09 2014 CHAISTIE 3 Replacement Procedures 3 Remove the four 1 Phillips screws securing the fan to the rear module assembly 4 Remove the 1 Phillips screws securing the standoff tie wraps The tie wraps may need to be pried off the cover 5 Replace the fan and damaged tie wraps When replacing the fan ensure the label of the fan is facing the grill of the cover NOTICE FHD552 X LCD Panel Service Manual 12 020 000757 01 Rev 1 09 2014 CHRISTIE Maintenance and Troubleshooting Maintenance The FHD552 X LCD panel does not require any routine maintenance There are no user serviceable or replaceable parts Unless you are a qualified factory trained technician do not attempt to repair or replace any system component yourself You will void the product warranty if you do so Troubleshooting The table below provides some general guidelines for troubleshooting problems you may encounter with your display If the suggested solutions fail to resolve the problem or if you encounter an issue not described here please contact your dealer Symptom The display does not turn on The display is on and menus appear but there is no picture The remote control does not work Image geometry is incorrect The display is jittery or unstable Possible Cause s e The display is not plugged in or the AC ou
13. tlet is not active e The main power switch is off e The remote control batteries have run out e Incorrect source selection e Source component is not turned on e Source component is connected incorrectly or not at all e The remote control batteries have run out e The buttons are locked e IR extender is not connected e Incorrect aspect ratio selection e Poor quality or improperly connected source e The horizontal or vertical scan frequency of the input signal may be out of range for the display FHD552 X LCD Panel Service Manual 020 000757 01 Rev 1 09 2014 Solution e Ensure that the display is plugged in and that the AC outlet is active e Set the main power switch to the on position e Replace the batteries e Select the correct source e Turn on the source component e Check connections from the source component to the display e Replace the batteries e Unlock the buttons by pressing ENTER ENTER EXIT EXIT ENTER and EXIT in sequence e Verify that the IR extender cable is correctly connected e Select a different aspect ratio e Ensure that the source is properly connected and of adequate quality for detection e Correct at the source 13 CHRISTIE Symptom Possible Cause s Image is too bright and or lacks definition in the bright areas of the image e Contrast is set too high Image appears washed out and or dark areas appear too bright e Brightn
14. to its locked position Always handle the display on the opposing corners of the frame to avoid direct contact with the LCD glass Due to the delicate nature of the NOTICE provided packing materials and Secure uie package vinu a panel UUIIMIY SPINEL Unpacking Each LCD panel is packed inside a box carton To protect the panel during transportation additional packing material has been placed within the carton 1 Before unpacking prepare a stable level and clean surface near a wall outlet for your LCD panel 2 Set the box in an upright position and pull out the white carton locks FHD552 X LCD Panel Service Manual 020 000757 01 Rev 1 09 2014 CHAISTIE Package Handling 3 Lift up the top cover carton 4 Remove the ESD bag before removing the display from the bottom tray carton o Handling and Care Make sure the power connector and any other cables are unplugged before moving the AWARNING product Failure to comply could result in minor or moderate injury To avoid damaging your LCD panel follow these guidelines when handling or moving the panel Do not tilt more than 10 e Always use the handles on the back of the LCD panel Do not hold onto the frame when transporting e Two people are required when moving or raising the LCD panel Use both hands one positioned on the top handle and the other on the bottom hanale Hold and support the LCD panel at each side and keep at an even
15. xtent relevant or applicable to your product the warranty does not cover a Problems or damage occurring during shipment in either direction b Projector lamps See Christie s separate lamp program policy c Problems or damage caused by use of a projector lamp beyond the recommended lamp life or use of a lamp other than a Christie lamp supplied by Christie or an authorized distributor of Christie lamps d Problems or damage caused by combination of a product with non Christie equipment such as distribution systems cameras DVD players etc or use of a product with any non Christie interface device e Problems or damage caused by the use of any lamp replacement part or component purchased or obtained from an unauthorized distributor of Christie lamps replacement parts or components including without limitation any distributor offering Christie lamps replacement parts or components through the internet confirmation of authorized distributors may be obtained from Christie f Problems or damage caused by misuse improper power source accident fire flood lightning earthquake or other natural disaster g Problems or damage caused by improper installation alignment or by equipment modification if by other than Christie service personnel or a Christie authorized repair service provider h Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been designed modified
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