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TravelMate 220/260

1. 86 14322 120 86 44A322 4R04 6 5A524 4R0 gt 65 40604 001 9 o d 9 System 6 94353 6r0 6 4A322 4R0 J 98 Chapter 6 Memory MEMORY SDIMM 256 SODIMM 256M HYS64V32220GDL 7 9 LCD LCD 14 1 XGA LCD 14 1 XGA AU B141XN04 3 Cable CABLE ASSY MODEM FALCON2 CABLE ASSY MODEM FALCON C A LAUNCH FALCON2 C A LAUNCH FALCON2 amp 12 1 FL FL CABLE ASSY LED amp INV 14 17 CABLE ASSY LED amp INV 14 17 FL2 FL2 CABLE ASSY MICRO 13 3 CABLE ASSY MICRO 13 3 amp 12 1 Chapter 6 CORD 125V UL K01081183WP CORD 125V UL 3P 01081183 CABLE ASSY FDD FPC FALCON2 CABLE ASSY FDD FPC FALCON2 Case Cover Bracket Assembly ASSEMBLY LOWER CASE ASSEMBLY LOWER CASE FALCON3M FALCON3M ASSY LCDPANEL 14 1 PNL ASSY LCD PANEL 14 1 ADT LCD BEZEL 14 1 BZL ASSY LCD BEZEL 14 1 ADT UPPER CASE ASSEMBLY UPPER CASE F3 ASSEMBLY MIDDLE COVER
2. Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Failing Bits nnn DIMM BIOS ROM System board Invalid System Configuration Data BIOS ROM System board I O device IRQ conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive System board Chapter 4 Error Message List No beep power on indicator turns off and LCD is blank Power source battery pack and power adapter See Power System Check on page 80 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board No beep power on indicator turns on and LCD is Power source battery pack and power adapter See Power System Check on page 80 Reconnect the LCD connector Hard disk drive LCD inverter LCD cabl LCD Inverter LCD System board No beep power on indicator turns on and LCD is Reconnect the LCD connectors blank But you can see POST on an external CRT No beep power on indicator turns on and a blinking cursor shown on LCD during POST No beep during POST but system runs oorrectly Error Beep List LCD inverter LCD cabl LCD inverter LCD System board En
3. Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations NOTE The shipping specification for DIMM combination is 64MB in slot 1 Chapter 1 Modem Interface Chipset Ambit MDC module with Lucent modem controller Fax modem data baud rate bps 14 4K Floppy Disk Drive Interface Vendor amp model name Mitsumi D353G W l BEZ MCI JU 226A033 Floppy Disk Specifications Media recognition Sectors track Tracks Data transfer rate Kbit s Rotational speed RPM Read write heads Encoding method MFM Power Requirement Hard Disk Drive Interface Vendor amp Model Name IBM IC25NO10ATD Capacity MB 10000 Bytes per sector 512 Logical heads 16 Logical sectors 63 Drive Format Logical cylinders Physical read write heads Disk Spindle speed RPM 4200RPM Performance Specifications Buffer size 512KB Interface ATA 5 Data transfer rate disk 105 199 buffer Mbytes s Data transfer rate host buffer Mbytes s DC Power Requirements Voltage tolerance 5 5 Chapter 1 IBM IC25NO20ATD 20000 512 16 63 4200RPM 2MB ATA 5 121 216 100 MB Sec 5 5 19 CD ROM Interface Transfer rate Mode Read Sustained 775 1800 blocks sec 1545 3600 KB sec Mode 1 Programmed 1 0 1550 3600 kBytes sec 16 7 MB sec Max Mode 0 4 Mode 2 Multi word DMA 1768 4106kBytes sec 16 7 MB sec Max Mode 0 2 Ultra DM
4. The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 80 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices 1 Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards Power on the computer Oovovo vO Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU on oS S9r m If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board O LCD assembly Chapter 4 Index of AFlash BIOS Error Message VPD Checksum Error Reboot the system and then retest with this diskette BIOS Update Program Erro Turn off the power and restart the system System Error Make sure this AFlash BIOS diskette for this model Without AC adapter make sure to connect AC adapter Battery Low make sure to install
5. Change setting F1 Help NOTE The screen above is a sample and may not reflect the actual data on your computer may refer to a series of numbers and or characters The following table describes the information in this screen Floppy Disk Drive Shows the floppy disk drive type 1 44 MB 3 5 inch The items in this screen are important and vital information about your computer If you experience computer problems and need to contact technical support this data helps our service personnel know more about your computer Chapter 2 31 Basic System Settings The Basic System Settings screen allows you to set the system date and time Basic System Setting page 1 1 Date Mon Jan 1 2001 Time 12 00 AV Move highlight bar Change setting F1 Help The following table describes the parameters in this screen Date Sets the system date DDD MMM DD YYYY day of the week month day year Sets the system time HH MM SS hour minute second Startup Configuration The Startup Configuration screen contains parameter values that define how your computer behaves on system startup Startup Configuration Page 1 1 Boot Display Both Auto Screen Expansion Enabled Disabled Hotkey Beep Enabled IDisabled Fast Boot Enabled Disabled BOOT ON LAN
6. External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the PQA program refer to System Diagnostic Diskette on page 39 2 Go to the diagnostic CD ROM in the test items 3 Press Fe in the test items 4 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the system board 78 Chapter 4 Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test See System Diagnostic Diskette on page 39 for details If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the system board The following
7. Disabled Enabled Multi Boot Selection Menu Enabled Disabled CPU Power Management Mode Auto Disabled Boot Drive Sequence et Floppy Disk 2nd CD ROM 3rd Hard Disk 4th TV Move highlight bar lt Change setting F1 Help 32 Chapter 2 The following table describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Boot Display Sets the display device duringPOST Both or Auto When set to Auto the computer automatically determines the display device If an external display device e g monitor is connected it becomes the boot display otherwise the computer s display screen is the boot display When sett Both the compute outputs to both the computer display screen and an external display device if one is connected Screen Expansion Expand the screen on the graphic text mode Enabled or Disabled When it is disabled the graphic text mode expansion function is disabled and the graphic text image will be centralized on the LCD screen If it is disabled the graphic text image will be expanded to the full LCD screen Hotkey Beep When enabled the computer gives off a beep whena Enabled or Disabled hotkey key combination Fn r4 is pressed
8. EO Pr 4 BOONEN uds uo scuto nd Sa on Rt E 5 xc 6 FOM PANG 2225555 by Levy dacs 6 PETRA TET 7 ROM PEEL PET 8 PCAN ge 195 copo duda tud EE dba qur dii quu Ed t p e acer 8 BOOM P Ael iud udo e et odi de tli Rr dine a o eee dod Ode bled 9 ze tp ti jn ah oath eon alea al rara trat ee SP atop aad qo cedar a 10 ICV OO iro MI EC REDE 11 A LLLA 11 FOLK IP 13 FUNN rr rU MT 15 Touchpad Ddsl6S Ja sacan eR need e deduc e an 15 Hardware Specifications and Configurations 17 Chapter 2 System Utilities 30 BIOS Sep VIN 2 a take e Reda ewer ED b 30 Multi Boot Menu 31 Navigating the BIOS Utility 31 System Information 32 Basic SysIe m oetliligs i pua uev Sacerdos o e et ere ed 33 Startup Configuration 33 Onboard Device Configuration 35 System Security 36 Load Delal SetllligS d Pr a Ar eres 39 BIOS EIS libr b perc ded ott o m rat ERE ea ea 40 Syst
9. Fast Boot Allows you to define your system s booting process Enabled or Disabled whether to skip some POST routines or proceed with the normal booting process When it is enabled the ACPI OS will communicate with BIOS to decide the next POST is fast o diagnostic Boot on LAN When it is enabled a remote host with an appropriate Disabled or Enabled boot image can boot this computer via the internal LAN Multi Boot Selection Menu When it is enabled the user can press F12 key to Enabled or Disabled enter the multi boot selection menu during POST If it is disabled the F12 key function should be disabled CPU Power Management Mode When it is auto system can support the stop clock Auto or Disabled function When it is disabled system will disable the stop clock function Boot Drive Sequence Specifies the order in which the computer starts up 1st Floppy Disk from See the section below 2nd CD ROM ard Hard Disk 4th Realtek PXE2 0 Boot Agent Setting the Boot Drive Sequence The Boot Drive Sequence section lists boot priorities 1st 2nd 3rd and 4th for bootable drives in your computer For example the default value 1st Floppy Disk 2nd CD ROM 3rd Hard Disk and 4th Realtek PXE2 0 Boot Agent tells the computer to first search for a bootable floppy disk in the floppy drive If it finds one present it boots up from that floppy disk If not the computer continues to search for a bootable CD ROM in the CD ROM drive If
10. Removing the 13 3 TFT LCD on page 64 11 12 See Removing the 13 3 TFT LCD Brackets on page 64 Remove the ESD tape then remove the LCD coaxial cable from the LCD Chapter 3 Removing the Microphone Cable 1 ev dO IX 9 dee ce qe m C See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the 14 1 TFT LCD Bezel on page 59 See Removing the 13 3 TFT LCD Bezel on page 60 See Removing the 14 1 TFT LCD on page 63 See Removing the 13 3 TFT LCD on page 64 Remove the ESD tape and then the microphone cable from the LCD panel Chapter 3 65 Disassembling the Main Unit Removing the CPU Heat Sink Plate pr ow NES 6 See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 Remove two screws from the CPU heat sink plate Lift the CPU heatsink plate from the main unit Removing the RTC Battery er e deco um See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the CPU Heat Sink Plate on page 67
11. VII Table of Contents Removing the Video Capture Kit Covers 59 Removing the 14 1 TFT LCD 59 Removing the 13 3 TFT LCD 60 Removing the Speakers 14 1 TFT LCD 61 Removing the Speakers 13 3 TFT LCD 61 Removing the Inverter Board 62 Removing the 14 17 uua ux ay d da awe eter den 63 Removing the 13 3 64 Removing the 13 3 TFT LCD Brackets 64 Removing the LCD Coaxial Cable 65 Removing the Microphone Cable 66 Disassembling the Main Unit 67 Removing the CPU Heat Sink Plate 67 Removing the RTC 67 Removing the Touch Pad Frame 67 Removing the Touch Pad 68 Removing the Upper Case 69 Removing the RTC Battery Holder 70 Removing the Floppy Disk Drive Module 70 Disassembling the Floppy Disk Drive 71 Removing the Charger 72 Removing th
12. carefully by using a plastic bladed screw driver 5 54 Chapter 3 Disassembling the LCD Removing the Hinge Caps 1 See Removing the Battery Pack on page 49 2 To remove the hinge caps push the hinge caps outward then slide the hinge caps out from the main unit Removing the Middle Cover 1 See Removing the Battery Pack on page 49 2 See Removing the Hinge Caps on page 56 3 To remove the middle cover push the middle cover rightward and lift the middle cover away Removing the Launch Board 1 See Removing the Battery Pack on page 49 2 See Removing the Hinge Caps on page 56 3 See Removing the Middle Cover on page 56 4 Disconnect the launch board cable from the launch board Chapter 3 55 5 Remove the two screws from the launch board then remove the launch board from the middle cover Removing the Cable Cover See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 gt m gt To remove the cable cover push the cable cover backward then pull the cover off gently Removing the Keyboard See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 ae YS 7 To remove the keyboard first pull out and upward to expose the keyboard E Fa wa a P a 56 Chapter 3 5 Disconnect t
13. computer on indicator 1O contrast hotkeys 13 Controllers 17 Core logic 17 CPU core voltage 17 I O voltage 17 package 17 type 17 DC AC LCD Inverter 24 DC DC Charger 23 Design 2 DIMM 18 Combinations 18 package 18 Speed 18 voltage 18 Disassembly Machine 44 Disassembly Flowchart 46 Display 2 display hotkeys 13 Display Standby Mode 26 DMA Channel Assignment 28 DVD ROM Interface 20 Environmental Requirements 26 Error Symptom to Spare Part Index 83 External CD ROM Drive Check 79 External Diskette Drive Check 79 115 Features 1 Flash Utility 40 Floppy Disk Drive Interface 19 FRU Field Replaceable Unit List 98 Hard disk 17 19 Hard Disk Drive Module Disassembly 52 Hard Disk Standby Mode 26 Hardware Specifications and Configurations 15 HDD 17 19 Hibernation Mode 26 Hibernation mode hotkey 13 Hot Keys 13 I O Address Map 27 Indicators 10 Intermittent Problems 90 IRQ Assignment Map 28 Jumper and Connector Locations Bottom View 96 SW Settings 95 Top View 94 96 Keyboard 17 23 Keyboard or Auxiliary Input Device Check 80 L2 cache 17 LCD 24 Machine Disassembly 44 Mechanical Specification 26 media access 116 on indicator 10 Memory Address Map 27 Memory Address Map 27 Memory Check 80 Model Number Definitions 110 Modem 19 Notebook Manager hotkey 13 num lock on indicator 10 Online Support Information 114 Panel 5 Bottom 9 Rear 9 right 8 Parallel Port 22 p
14. no message will show Thermal critical High In this situation BIOS will issue 3 long beeps then shut down system Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board BIOS ROM DIMM DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time then reboot system RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board 83 Error Message List Real time clock error HTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Previous boot incomplete Default configuration Run Load Default Settings in BIOS Setup Utility used HTC battery System board Memory size found by POST differed from Run Load Default Settings in BIOS Setup Utility CMOS DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 79 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 79 System cache error Cache disable System board CPU ID System board DMA Test Failed DIMM Software NMI Failed DIMM UNE CORN Fail Safe Timer NMI Failed DIMM
15. 3 Removing the 13 3 TFT LCD See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the 13 3 TFT LCD Bezel on page 60 To remove the LCD first remove the two screws from the LCD then remove the LCD from the LCD panel Do ME nr XE dt xn Removing the 13 3 TFT LCD Brackets See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the 13 3 TFT LCD Bezel on page 60 Qro gt Ie oc Chapter 3 63 8 Remove two screws on each side to remove the LCD brackets Removing the LCD Coaxial Cable O O IM wo ow mw c r 64 See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the 14 1 TFT LCD Bezel on page 59 See Removing the 13 3 TFT LCD Bezel on page 60 See Removing the 14 1 TFT LCD on page 63 See
16. 74 Remove four screws from the PCMCIA plate to remove the plate Chapter 3 16 Detach the PCMCIA slot from the main board Removing the I O Port Bracket 1 PN So SS I oO oa A C N See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the CPU Heat Sink Plate on page 67 See Removing the RTC Battery on page 67 See Removing the Upper Case on page 69 See Removing the Charger Plate on page 72 See Removing the CPU Heat Sink on page 72 See Removing the Modem Board on page 55 See Removing the Audio Board on page 73 See Removing the Main Board on page 74 See Removing the PCMCIA Slot on page 75 Remove the six hex screws to detach the I O port bracket from the main board Chapter 3 75 Removing the Modem Cable D Bo DX gt UL ES CC m oct wh Oo Od FP C ND 76 See Removing the Battery Pack page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing t
17. DVD CD R RW Swappable Module RJ 11 for 56Kbps fax modem Upgradeable memory and hard disk ECP EPP Compliant parallel port RS 232 16550 compatible serial port Human centric Design and Ergonomics All in one design CD ROM floppy disk drive hard disk drive 1 Sleek smooth and stylish design Full sized keyboard Ergonomically centred touchpad pointing device Expansion Type Ill or one Type II CardBus PC card formerly PCMCIA slot with ZV zoomed video support Upgrageable memory and hard disk Display Q 13 3 or 14 1 TFT LCD displaying 32 bit true color at 1024x768 XGA resolution 3D capabilities Supports other output display devices such as LCD projection panels for large audience presentations Q Automatic LCD dim feature that automatically decides the best settings for your display and conserves power Simultaneous LCD and CRT display support Q Dual display capacity Video performance 2X AGP video graphic accelerator with 8MB shared from system memory to boost video performance Simultaneous display The computer s large display and multimedia capabilities are great for giving presentations If you prefer you can also connect an external monitor when giving presentations This computer has built in AGP and VGA display system to support simultaneous LCD and CRT display Simultaneous display allows you to control the presentation from your computer and at the same tim
18. Disconnect the RTC cable and then remove the RTC battery gently Removing the Touch Pad Frame 66 pr o YS See Removing the Battery Pack page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 First disconnect the touch pad cable from the main board Chapter 3 6 7T Remove the touch pad scroll key from the upper case 8 detach the touch pad board first disconnect the touch pad cable from the touch pad board and then remove the touch pad board from the upper case Removing the Touch Pad Cable See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Touch Pad Frame on page 67 oo oO Remove the touch pad cable from the upper case carefully Chapter 3 67 Removing the Upper Case 1 B Ne eS I See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the CPU Heat Sink Plate on page 67 See Removing the RTC Battery on page 67 Remove the screw as shown here and disconnect the FDD cable from the main unit 10 To remove the upper case first remove
19. Map mos fm IRQ14 1st IDE device hard disk IRQ15 2nd EIDE device CD ROM drive NOTE IRQ settings may be changed by OS DMA Channel Assignment DROO DRQ2 Flopp Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run thisutility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press during POST while the TravelMate logo is being displayed BIOS Utility System Information Basic System Settings Startup Configuration Onboard Devices Configuration System Security Load Default Settings AY Move highlight bar Enter Select Esc Exit Chapter 2 29 Multi Boot Menu Users can press F12 during POST to enter the Multi Boot Selection Menu In this menu users can change boot device without entering BIOS SETUP utility Boot Menu Floppy Disk CD ROM Hard Disk Realtek PXE2 0 Boot Agent AW Move highlight bar Esc Exit F2 Enter SETUP NOTE If users disable the multi boot selection menu in BIOS SETUP utility the message Press F12 to enter the multi boot selection menu will not appear during POST NOTE If users disable the Boot from LAN option in B
20. XX XX XX One Test performs a single test and Manual checks the selected test items in sequence Multi Test performs multiple tests of the selected items and check the selected test items in sequence Full Test performs all test items in detail for your system Quick Test performs all test items quickly for your system 40 Chapter 2 The screen below appears if you select MultiTest XX XX XX TEST COUNT VALUE 1 9999 1 Specify the desired number of tests and press tres After you specify the number of tests to perform the screen shows list of test items see below VX_X XX XX XX Test Items System Board Memory Keyboard Video Parallel Port Serial Port Dr DE m SPACE mark unmark selecting item CD ROM return to upper menu Help menu Pointing Dev test the marked item s Cache ENTER open sub item s menu L Test Times 1 Move the highlight bar from one item to another Press Space to enable or disable the item Press to view the available options of each selected item Press d to close the submenu The right corner screen information gives you the available function keys and the specified test number Space Enables disables the item ESC Exits the program F1 Help F2 Tests the selected item s Enter Opens the available options DODD Test Times Indicates the number of tests to perform NOTE The F1 and F2 keys function only aft
21. after See Mode on page 26 closing the LCD LCD cover switch System board The system doesn t resume from hibernation See Hibernation Mode on page 26 mode Hard disk connection board Hard disk drive System board The system doesn t resume from standby mode See Display Standby Mode on page 26 after opening the LCD LCD cover switch System board Battery fuel gauge in Windows doesn t go higher Remove battery pack and let it cool for 2 hours than 90 Refresh battery continue use battery until power off then charge battery Battery pack System board Chapter 4 87 88 Power Management Related Symptoms System hangs intermittently Peripheral Related Symptoms System configuration does not match the installed devices External display does not work correctly USB does not work correctly Print problems Serial or parallel port device problems Keyboard Touchpad Related Symptoms Keyboard one or more keys does not work Touchpad does not work Modem Related Symptoms Internal modem does not work correctly See Thermal amp Fan Utility on page 39 Reconnect hard disk CD ROM drives Hard disk connection board System board Enter BIOS Setup Utility to execute Load Default Settings then reboot system Reconnect hard disk CD ROM diskette drives Press Fn F5 LCD CRT Both display switching See System Diagnostic Diskette on page 39 System bo
22. auxiliary input devices are supported by this computer Q Numeric keypad External keyboard If any of these devices do not work reconnect the cable connector and repeat the failing operation Memory Check Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the PQA program please refer to System Diagnostic Diskette on page 39 2 Goto the diagnostic memory in the test items 3 Press in the test items 4 Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Check the Power Adapter on page 81 O Check the Battery Pack on page 82 Chapter 4 79 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure Pin 1 419 to 20 5V Pin 2 OV Ground 2 1 1 Ifthe voltage is not correct
23. device manager of Windows When enabled you can set the base address and interrupt request IRQ of the serial port Parallel Port Enables or disables the parallel port Enabled or Disabled The parallel port is a PnP device Enabled Disabled 378h 278h or 3BCh setting won t affect the setting of the parallel port in 70r5 device manager of Windows Bi directional EPP ECP or When enabled you can set the base address Standard interrupt request IRQ and operation mode of the parallel port If operation mode is set to ECP the direct memory access DMA channel of the parallel port is set to 1 NOTE When the device is disabled all the sub items will be showed as 34 Chapter 2 System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use System Security page 1 1 Setup Password None Present Power on Password None Present Hard Disk Password None Present Processor Serial Number None Present V Move highlight bar gt Change setting F1 Help The following table describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Setup Password Power on Password Hard Disk Password Processor Serial Numbe Setting a Password Follow these steps When set to present this password protects the computer and the BIOS Utility from unauthorized
24. eight screws from the base of the unit as shown 68 Chapter 3 11 Pull the upper case from the unitgently Removing the RTC Battery Holder 1 See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the CPU Heat Sink Plate on page 67 See Removing the RTC Battery on page 67 PN So SS I See Removing the Upper Case on page 69 10 Remove the RTC battery holder Removing the Floppy Disk Drive Module See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the CPU Heat Sink Plate on page 67 See Removing the RTC Battery on page 67 IDs se EE us See Hemoving the Upper Case on page 69 Chapter 3 69 10 Pull the floppy disk drive module out from the upper case carefully Disassembling the Floppy Disk Drive Module 1 eo N S ep See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Re
25. icons on the right of the display screen The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode Media Activity Lights when the floppy drive hard disk or AcerMedia drive is active Battery Charge Lights when the battery is being charged Caps Lock Lights when Caps Lock is activated Num Lock Lights when Numeric Lock is activated Fn F11 10 Chapter 1 Keyboard The keyboard has full sized keys and an embedded keypad separate cursor keys two Windows keys and twelve function keys Special keys Lock keys The keyboard has three lock keys which you can toggle on and off Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F1 1 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric
26. on page 57 60 Chapter 3 See Removing the LCD Module on page 58 See Removing the 13 3 TFT LCD Bezel on page 60 To remove the speakers first remove the two screws from the speakers 9 Detach the speakers from the LCD panel disconnect the speaker cable from the speakers and then remove the speakers from the LCD module Removing the Inverter Board See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the 13 3 TFT LCD Bezel on page 60 To remove the inverter board first remove two screws from the inverter board Nod ge I9 c Chapter 3 61 9 Disconnect the microphone cable and then remove the inverter board from the LCD panel 10 Disconnect the LCD power cable and the inverter cable from the inverter board Removing the 14 1 TFT LCD 1 See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the 14 1 TFT LCD Bezel on page 59 To remove the LCD first remove the four screws from the LCD then remove the LCD from the LCD panel 62 Chapter
27. page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the CPU Heat Sink Plate on page 67 See Removing the RTC Battery on page 67 ON wm 5 gt Iw See Removing the Upper Case on page 69 de e See Removing the Charger Plate on page 72 m s See Removing the CPU Heat Sink on page 72 de N see Removing the Modem Board on page 55 ad See Removing the Audio Board on page 73 Remove the three screws from the main board as shown below Chapter 3 73 Removing the PCMCIA Slot 74 oP IN wo S ow mm c a fF N See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the CPU Heat Sink Plate on page 67 See Removing the RTC Battery on page 67 See Removing the Upper Case on page 69 See Removing the Charger Plate on page 72 See Removing the CPU Heat Sink on page 72 See Removing the Modem Board on page 55 See Removing the Audio Board on page 73 See Removing the Main Board on page
28. press You have three chances to enter a password If you successfully entered the password the system starts Windows ia If you fail to enter the password correctly after three tries the following message or symbol appears Setup Power on Hard Disk Incorrect password specified System disabled i Chapter 2 To change a password follow the same steps used to set a password To remove a password follow the same steps used to set a password except type nothing in the password boxes Chapter 2 3 Load Default Settings If you want to restore all parameter settings to their default values select this menu item and press Enter The following dialog box displays Do you want to load default settings Yes No If you would like to load factory default settings for all parameters use the cursor keys to select Yes then press Este Choose No if otherwise 38 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions Q New versions of system programs Q New features or options Use the IFlash utility to update the system BIOS flash ROM NOTE Do not install memory related drivers XMS EMS DPMI when you use IFlash NOTE This program contains a readme txt file This readme txt file will introduce on how to use IFlash utility System Utility Diskette This utility diskette is for the TravelMate 220 260 series notebook machine You can find
29. replace the power adapter 2 Ifthe voltage is within the range do the following X Replace the System board Q Ifthe problem is not corrected see Undetermined Problems on page 91 Q Ifthe voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 Ifthe power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 Ifthe operational charge does not work see Check the Battery Pack on page 82 80 Chapter 4 Check the Battery Pack To check the battery pack do the following From Software 1 Checkout the Power Management in control Panel 2 Power Meter confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct 3 Repeat the steps 1 and 2 for both battery and adapter 4 This helps you identify first the problem is on recharging or discharging From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground See the following figure 3 Ifthe voltage is still less than 7 5 Vdc after recharging replace the battery To check the battery charge operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up
30. when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping harder will not increase the touchpad s responsiveness Chapter 1 Hardware Specifications and Configurations System Board Major Chips Intel ICH3 M with Audio integrated Video controller Intel 830MG Hard disk drive controller Embedded in Intel ICH3 M Keyboard controller Mitsubish 38859F HIC BQ3285LFHP Processor CPU type Intel Mobile PIII with 512KB Cache 1 RN CPU package To 1GHz uFCBGA2 WENN 7T NI CPU I O voltage 1 25V BIOS Supported protocols ACPI 2 0b APM 1 2 PC Card 95 SM BIOS 2 3 EPP IEEE 1284 ECP IEEE 1284 1 7 amp 1 9 IrDA PCI 2 1 PnP 1 0a PS 2 keyboard and mouse USB VESA BIOS DDC 2B CD ROM bootable Windows keyboard Microsoft Simple Boot Flag BIOS password control Set by switch see SW setting Second Level Cache Cache controlle Built in CPU 1st level cache control Always Enable 2nd level cache control Always Enable Cache scheme control Fixed in write back Chapter 1 17 System Memory Memory controller Intel 330MG Onboard memory size OMB Supports memory size per socket 128 256 512 MB Supports maximum memory size 1024 MB 512MB x 2 Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations
31. 300 msec typical 400 msec average max DVD 9 Random 7 170 msec typical 230 msec average max Full Stroke 8 340 msec typical 470 msec average max Chapter 1 DVD ROM Interface Data Buffer Capacity 512 kBytes Applicable disc format DVD DVD 5 DVD 9 DVD 10 DVD R 3 95G CD CD Audio CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 CD I mode 2 form 1 and form 2 CD I Ready CD I Bridge CD WO CD RW Photo CD Video CD Enhanced Music CD CD TEXT Loading mechanis Soft eject with emergency eject hole Power Requirement Input Voltage 5V DC 5 1 Average of Data read over the whole area from 00 min 02 sec 00 block to 59 min 58 sec 74 block more than 2000 times including latency and layered error correction time 2 From 00 min 02 sec 00 block to 59 min 58 sec 74 block including latency and layered error correction time 3 Disc MNSU 005 4 Average of Data read over the whole area from starting data recorded area LBA 0 to maximum data recorded area LBA 23197F more than 2000 times including latency and layered error correction time 5 from starting data recorded area LBA 0 to maximum data recorded area LBA 23197F including latency and layered error correction time 6 Disk MKE D551 7 Average of Data read over the whole area from starting data recorded area LBA 0 to maximum data recorded area LBA 3FAODF more than 2000 times including latency and layered er
32. A 33 3MB sec Max Random 100 ms Random 115 ms Full Stroke 200 ms Full Stroke 250 ms 5000 rp 5136 rp 128 KB 128 KB CD Audio CD ROM mode 1 and Mode CD CD ROM 12cm 8cm CD R CD 2 CD ROM XA mode 2 form 1 an RW CD DA CD ROM Mode 1 Mode2 form 2 CD I mode 2 form 1 and for CD ROM XA Mode 2 Form1 and For 2 CD I Ready CD I Bridge Photo CD 2 Photo CD Single Multi session CD WO Video CD Enhanced Music Enhanced CD CD CD Plus CD RW Access time typ Rotation speed Data Buffer Capacity Interface Applicable disc format Loading mechanis Drawer with soft eject and emergency eject hole Drawer with soft eject and emergency eject hole Power Requirement Input Voltage DVD ROM Interface Vendor amp model name Performance Specification Transfer rate KB sec Average Full Access time typ 20 5V DC 5 5V DC 5 MKE SR 8176 BAA2 With CD Diskette With DVD Diskette Average Sustained CAV mode 775 1800 blocks sec 10 3X to 24X 1550 3600kBytes sec Mode 1 1768 4106 kBytes sec Mode 2 Random 1 CAV mode 110 msec typical 150 msec average max Full Stroke 2 CAV mode 200 msec typical 260 msec average max DVD 5 Normal Speed 1X 11 08 Mbits sec mode 36 67 88 64 Mbits sec DVD 9 DVD R Normal Speed 1X 11 08 Mbits sec mode 36 67 88 64 Mbits sec DVD 5 Random 4 150 msec typical 200 msec average max Full Stroke 5
33. ASSEMBLY MIDDLE COVER F3 my 100 Chapter 6 ASSEMBLY HDD DOOR ASSEMBLY DIMM COVER F3M ASSEMBLY CHARGER PLATE F3M X1 BRACKET FDD REAR F3M FDD BEZEL BZL 5 14 5 3 17 Chapter 6 MODEM COVER F3M ASSEMBLY MODEM COVER F3M 0 ASSEMBLY HDD COVER F3M ASSEMBLY DIMM COVER F3M ASSEMBLY CHARGER PLATE F3M BRACKET FDD REAR F3M ASSY FDD BEZEL PANASONIC F3M 101 ASSEMBLY CD DVD CHASSIS ASSEMBLY CD DVD CHASSIS F3 F3M HDD ASSY 9 5MM BRACKET HDD ASSY 9 5MM BRACKET FALCON2 FALCON2 CAP HINGE L HIGH F3 CAP HINGE L HIGH F3 CAP HINGE R HIGH F3 CAP HINGE R HIGH F3M COVER CABLE F3M COVER CABLE F3M BATTERY COVER F3 DOOR BATTERY F3M 102 Chapter 6 Battery RTC BATTERY HOLDER F3M HOLDER RTC BATTERY F3M INVERTER Ambit T62 172 00 V 60 INVERTER T621172 00 REV 60 FAL FAL MODEM BOARD ANBIT MODEM MDC AMBIT T60M283 00 3A T60M283 00 LAUNCH BOARD FALCON2 LAUNCH BOARD TM210 AUDIO BOARD F2 TM210 AUDIO BOARD F2 FALCON 3M CD ROM BD FALCON 3M CD ROM BD Chapter 6 NS RTC BTY LI 3V BTY LI CR2032T6 210MAH 50MM 103 BTY PACK LI PANASONIC BTY PACK Ll 2AH 8CELL PANA ADT 60W ADP 60DHBN 3P ADT 60W ADP 60DHBN 3P KEYBOARD KB US NSK 84X21 KEYBOARD KB US INTERNATIONAL NSK 84X22 NS KEYBOARD KEYBOARD CHINESE NSK 84X2C SPEAKER R 14 1 FL2 5 SPEAKER R 14 1 FL2 5 Keyboard SPEAKER L 14 1 FL2 5 SPEAKER L 14 1 FL2 5 Heatsin
34. Display displays computer output Touchpad Touch sensitive pointing device which functions like a computer mouse Floppy activity indicator LED light emitting diodes that turn on and off when the floppy is active Floppy drive Internal diskette drive accepts 3 5 inch floppy diskettes Floppy disk eject button Push this button to eject the floppy disk NEN Click button left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a scroll up down button Palmrest Comfortable support area for your hands when you use the computer Keyboard Inputs data into your computer Status indicators LEDs Light Emitting Diodes that turn on and off to show the status of the computer and its functions and components Chapter 1 Left Panel PCMCIA PC card Port Connects to one Type or one Type III 16 bit PC card or 32 bit CardBus PC Card 9S 1 Eject button Eject PC cards from the card slots gt Turns on the computer power Speaker headphone out jack Connects to audio line out devices e g speakers headphones Line in jack Accepts audio line in devices e g audio CD player stereo walkman Microphone in jack Accepts a mono stereo condenser microphone o Volume control Controls the volume of the speakers Video capture kit slot Accepts the video capture kit option on the left side of the computer Chapter 1 Right Panel Video
35. Fn gt Fn Chapter 1 1219121 a gary 5 Hotkey help Displays a list of the hotkeys and their functions Accesses the notebook configuration utility Power SchemeToggle Switches between the power management scheme used by the computer function available if supported by operating system Sleep Puts the computer in Sleep mode Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Screen blank Turns the display screen backlight off to save power Press any key to return Touchpad Toggle Turns the internal touchpad on and off Speaker on off Turns the speakers on and off mutes the sound Contrast up Increases the screen contrast available only for models with HPA displays Contrast down Decreases the screen contrast available only for models with HPA displays Brightness up Increases the screen brightness Brightness down Decreases the screen brightness 13 Launch Keys Located at the top of the keyboard are four buttons These buttons are called launch keys They are designated as key 1 key 2 key 3 and key 4 By default key 1 is used to launch the internet browser and key 2 is used to launch the e mail application Keys 3 and 4 starts the Launch Manager application All four keys be set by the user To set the launch keys run the Acer Launch Manager 14 Chapter 1 To
36. IOS SETUP utility then the option of Realtek PXE2 0 Boot Agent will not appear Navigating the BIOS Utility There are six menu options System Information Basic System Settings Startup Configuration Onboard Device Configuration System Security and Loading Default Settings To enter a menu highlight the item using the v keys then press Within a menu navigate through the BIOS Utility by following these instructions Press the 1 v keys to move between the parameters Press the Bjkeys to change the value of a parameter Press the key while you are in any of the menu options to return to the main menu NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys are shown at the bottom of the screen 30 Chapter 2 System Information The System Information screen displays a summary of your computer hardware information System Information Page 1 1 CPU Type amp Speed Celeron 933 MHz Floppy Disk Drive 1 44 MB 3 5 inch Hard Disk Drive XXXXX MB HDD Serial Number XXXXXXXXXXXXXXXXXXXX System with XXXROM Attached System BIOS Version V3 3 R01 A1a VGA BIOS Version XXXXXXXXXXXXXXXXXXXX Serial Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Asset Tag Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Product Name Falcon3M Manufacturer Name Wistron LAN Device Exist MAC Address XX XX XX XX XX XX UUID XXXXXXXX XXXX XXXX XXXX XXXXXXXXXXXX AY Move highlight bar
37. TravelMate 220 260 Service Guide Service guide files and updates are available on the CSD web for more information please refer to http csd acer com tw 100 Recyclea Paper PART NO 49 49501 021 PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Travelmate 220 260 service guide 01 03 2002 Chapter 1 Revised CPU Type from Celeron 933 to celeron 1 06 GHz with 256KB cache Revised Super I O Controller to Mitsubishi 38859F Revised CPU package to PIII 1 GHz uFCBGA2 and to Celeron 1 06 GHz UFPGA2 Revised BIOS version to AOEO Delete IBM IC25NO30ATD Specifications for HDD Interface Changed TEAC to Mitsubishi and its specifications in CD ROM interface Chapter 5 Revised PCB NO to 01213 1 Appendix A Revison Note was deleted Appendix B Remove ELPIDA 128 and 256MB for memory specifications Remove TEAC for DVD ROM specifications Add DVD CD RW for Combo driver Remove Simplo Ni MH Sanyo Li ION Sanyo Ni MH specifications for battery Remove US 2 pin for Power Code 01 18 2002 Chapter 1 Change DVD RW to DVD CD R CD RW and modify battery specs Copyright Copyright 2001 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical che
38. a highly charged battery and reboot system Chapter 4 91 Index of PQA Diagnostic Error Code Message 92 16XXX Backup battery error Backup battery 01XXX CPU or main board error Reload BIOS default setting System board 02XXX Memory error DIM m Bem O3XXX Keyboard error Reset Keyboard Keyboard System board O5XXX Parallel Port erro System board O6XXX Serial port or main board error System board O7XXX Diskette drive error Diskette drive 08XXX Hard disk error Reload BIOS default setting Hard disk System board 09XXX CD ROM erro Reset CD ROM cable CD ROM drive System board 10XXX Co processor erro System board Pointing device erro Reset Keyboard Keyboard System board 12XXX Cache test error System board Chapter 4 Jumper and Connector Locations Top View 22 18 mm 21 20 19 01213 1 1 CPU board 12 PS 2 Port 2 Fan Connector 13 DC in Port 3 Inverter Connector 14 CD ROM Connecto 4 RJ45 RJ11 15 RTC Battery Connector 5 External Display Port 16 Switch 6 USB Port 0 17 Internal Keyboard Cable Connector 7 USB Port 1 18 HDD Connector 8 LCD Connecto 19 Golden Finger 9 Hot Key Connector 20 Touchpad Cable Connector 10 Parallel Port 21 FDD Connecto 11 Serial Port 22 CardBus Connector Chapter 5 93 94 Keyboard Switch Settings Europe Japanese SW 4 5 SW1 6 Check Password SW1 6 ON Disable SW1 6 OFF Enable SW1 7 Boot Block Boot SW1 7 OFF En
39. able SW1 7 On Disable OFF Chapter 5 Bottom View amp N Chapter 5 Modem Connector North Bridge 82830MG Power Switch Audio Board Connector DIMM 2 Socket N O DIMM 1 Socket Modem Card Cable Connector Battery Connector South Bridge ICH3 M 95 96 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of TravelMate 220 260 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 97 Exploded Diagram
40. ad Eo Module Sink Plate Frame Touch Pad Frame RTC Battery W Touch Pad Touch Pad Board Button Bx1 Ax8 Oaks Touch Pad Touch Pad Scroll Key Kx4 Hx1 1 Charger Plate Audio Board Modem Board FDD Module Bx2 Hx2 Gx1 Fx1 FDD FDD Bracket CPU Fan Main Board RTC Battery Holder Bx4 PCMCIA Plate FDD FPC FDD Bezel PCMCIA Slot Ix6 Port Bracket Modem Cable Chapter 3 Screw List M2 5 L6 Black B o M2 L4 Black M3 L4 Silver D M2 L10 Black 2M L3 Silver M2 0 L4 Black M2 5 L4 Silver M2 L5 Silver SCR HEX NUT W WASHER amp NYLOK 4 Silver CD ROM SPECIAL SCREW Silver CPU Heat Sink SPECIAL SCREW Sky blue Chapter 3 47 Removing the Battery Pack 1 To remove the battery pack push the battery release button inward then slide the battery pack out from the machine Removing the Battery Cover 1 To remove the battery cover press the cover side outward carefully then remove the cover 48 Chapter 3 Removing the CD ROM Drive Module 1 See Removing the Battery Pack on page 49 2 To remove the CD ROM drive module push the release button outward 3 Slide it out from the machine Disassembling the CD ROM Drive Module 1 See Removing the Battery Pack on page 49 2 disassemble the CD ROM drive module first remove four screws as shown 3 Remove the CD ROM drive module fro
41. arallel port setting in BIOS Utility 35 Password Setting Hard Disk Password 37 Power On Password 37 Setup Password 37 PC Card 10 23 PCMCIA 23 Power Management 26 Power management 2 Power System Check 80 Battery Pack 82 Power Adapter 81 PQA 40 Processor 17 Index Removing the Battery Pack 49 RMA 98 RTC 17 Second Level Cache 17 Serial Port 22 speakers hotkey 13 Standby Mode 26 Super 17 System Block Diagram 3 Layout 4 System Check Procedures 79 System Diagnostic Diskette 40 System Memory 18 System Utilities 30 System Utility Diskette 40 Index Temperature 26 Test Compatible Components 112 Touchpad 15 touchpad hotkey 13 Touchpad Check 82 Troubleshooting 78 Undetermined Problems 91 USB 23 utility BIOS 30 Video 21 22 Resolutions 22 Video controller 17 Windows 98 SE 98 JP SE ACPI Environment Test 113 117 118 Index
42. ard See System Diagnostic Diskette on page 39 System board Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cabl Printer System Board Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Reconnect the keyboard cable Keyboard System board Reconnect touchpad cable Touchpad board System board See System Diagnostic Diskette on page 39 Modem phone port modem combo board System board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 91 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there no more errors Chapter 4 89 Undetermined Problems 90
43. capture kit slot Accepts the video capture kit option on the right side of the computer Battery bay Houses the computer s battery pack AcerMedia drive Houses removable media drive modules LED indicator Lights up when the AcerMedia drive is active Ejects the compact disc from the drive Emergency eject slot Ejects the compact discs when the computer is turned off ON Rear Panel 5 2 Serial port Parallel port Je mu Imm Connects to any PS 2 compatible devices e g PS 2 keyboard mouse keypad Connects to a serial device e g serial mouse Connects to a parallel device e g parallel printer Connects to any Universal Serial Bus devices e g USB mouse USB camera Chapter 1 External display port Connects to a display device e g external monitor LCD projector and displays up to 64K colors at 1280x1024 resolution Modem jack Connects to the phone line Network jack Connects to an Ethernet 10 100 based network Bottom Panel Memory compartment Houses the computer s main memory Hard disk anti shock protection Protects your hard disk against shocks 3 Personal identification slot Insert a business card or similar sized identification card to personalize your computer 8 faee Housesthecomputersbateypak 0 8 Harddiskbay Houses the computer s hard disk secured by a screw Chapter 1 Indicators The computer has six easy to read status
44. e Removing the RTC Battery on page 67 See Removing the Upper Case on page 69 10 Remove the four screws to detach the CPU heatsink from the main board Chapter 3 71 Removing the CPU Fan See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the CPU Heat Sink Plate on page 67 See Removing the RTC Battery on page 67 Sey See vs eS cS S See Hemoving the Upper Case on page 69 r See Removing the CPU Heat Sink on page 72 m remove the fan first disconnect the fan cable from the main board 12 Remove the screw from the fan then remove the fan from the panel Removing the Audio Board 1 See Removing the Battery Pack on page 49 2 See Removing the Hinge Caps on page 56 3 See Removing the Middle Cover on page 56 72 Chapter 3 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the CPU Heat Sink Plate on page 67 See Removing the RTC Battery on page 67 SS See Removing the Upper Case on page 69 10 Remove the screw from the audio board and then detach the audio board I 1 5 Removing the Main Board 1 See Removing the Battery Pack on
45. e 84 screen The diagnostic test detected an error and System Diagnostic Diskette on page 39 displayed a FRU code Other symptoms i e LCD display problems or Power On Self Test POST Error Message on others page 83 Symptoms cannot be re created intermittent Use the customer reported symptoms and go to problems Power On Self Test POST Error Message on page 83 Intermittent Problems on page 90 Undetermined Problems on page 91 Chapter 4 77 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device See System Diagnostic Diskette on page 39 for details 1 Boot from the diagnostics diskette and start the PQA program see System Diagnostic Diskette on page 39 2 Go to the diagnostic Diskette Drive in the test items 3 Press in the test items 4 Follow the instructions in the message window If an error occurs with the internal diskette drive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the system board
46. e CPU 72 Removing the CPU Fan 73 Removing the Audio 13 Removing the Main Board 74 Removing the PCMCIA Slot 75 Removing the I O Port 76 Removing the Modem Cable 77 Chapter 4 Troubleshooting 78 System Check Procedures 79 External Diskette Drive Check 79 External CD ROM Drive Check 79 Keyboard or Auxiliary Input Device Check 80 MEMNON CNEEK deb are ip ate tlie CRM Es M din 80 Power System Check 80 Touchpad CE it d ent eb TIERE WEE LESER EAR 82 Power On Self Test POST Error Message 83 Index of Error 84 Index of Symptom to FRU Error Message 87 Intermittent PIoODIGITIS dd bio erre race s 90 Undetermined Problems 91 Index of AFlash BIOS Error 92 Index of PQA Diagnostic Error Code Message 93 Chapter 5 Jumper a
47. e The display shuts off Keyboard built in touchpad and an external PS 2 pointing device are idle for a specifie period Hard Disk Standby Mode Hard disk drive is in standby mode Hard disk is idle within a specified period of spindle turned off time Environmental Requirements Operating Non operating Non operating 20 to 90 RH non condensing Operating unpacked 5 25 6Hz 0 38mm peak to peak 25 6 250Hz 0 5G Non operating unpacked 5 27 1Hz 0 6G 27 1 50Hz 0 04mm peak to peak 50 500Hz 2 0G Non operating packed 5 62 6Hz 0 51mm peak to peak 62 6 500Hz 4G Mechanical Specification Dimensions 311047 2600 x S7 mm 6 2 bs for 141 TFT model and CD ROM I O Ports One type Il or one type III PCMCIA PC Card port one RJ 11 port one DC in port one parallel port one serial port one PS 2 keyboard mouse port two USB port one line in jack one speaker headphone out jack one microphone in jack one external display port Chapter 1 Mechanical Specification Power on Standby Battery Status Media Access CapsLock and NumLock Memory Address Map 80600000 80600FFF 82830MG 80620000 8063FFFF 81000000 81FFFFF 000A0000 000CFFFF 08000000 08000FFF ee Micro OZ6812 Cardbus Controller 08001000 08001 FFF I O Address 6 170 177 376 2nd EIDE device CD ROM select 1F0 1F7 3F6 1st EIDE device hard drive select Chapter 1 27 28 IRQ Assignment
48. e face your audience You can also connect other output display devices such as LCD projection panels for large audience presentations Dual Display The computer s unique graphics chip takes advantage of Windows ME s multi display capability allowing you to extend your desktop to an external display device such as an external monitor projector With this feature enabled you can move program windows to from the computer LCD and the external monitor Power management The power management system incorporates an automatic LCD dim feature that automatically dims the LCD when the computer is powered by a battery pack to conserve battery power See Power Management on page 26 for more information on power management features Opening and closing the display To open the display slide the display cover latch to the left and lift up the cover Then tilt it to a comfortable viewing position The computer employs a microswitch that turns off the display and enters standby mode to conserve power when you close the display cover and turns it back on when you open the display cover NOTE If an external monitor is connected the computer turns off the display but does not enter standby mode when you close the display cover To close the display cover fold it down gently until the display cover latch clicks into place WARNING To avoid damaging the display do not slam it when you close it Also do not place any object on top of the compute
49. em Utility DISKENE 15555 OS I PEDE RECEPIT 40 System Diagnostic Diskette 40 Running PQA Diagnostics Program 41 Chapter 3 Machine Disassembly and Replacement 44 General Information oiu at oet geo fete ec de Ra ee donee Df ed 45 BEIGE You BEGIN ses NTE E tubae ES 45 Disassembly Procedure Flowchart 46 Removing the Battery Pack 49 Removing the Battery 49 Removing the CD ROM Drive Module 50 Disassembling the CD ROM Drive Module 50 Removing the Hard Disk Drive 52 Disassembling the Hard Disk Drive Module 52 Removing the Extended Memory 54 Removing the Modem Board 55 Disassembling the LCD 56 Removing the Hinge Caps 56 Removing the Middle Cover 56 Removing the Launch Board 56 Removing the Cable 57 Removing the Keyboard 57 Removing the LCD 58
50. entry See the following section for instructions on how to set a password When set to present this password protects the computer from unauthorized entry during power on See the followin section for instructions on how to set a password This item appears only if the unit is business model When set to present this password protects the hard disk from unauthorized access See the following section for instructions on how to set a password When set to present the CPU serial number may be obtaine via necessary utility Note that the model with Celeron CPU doesn t support the CPU serial number feature and this ite should be invisible None or Present None or Present None or Present None or Present 1 Use the cursor v keys to highlight a Password parameter Setup Power on or Hard Disk and press the Enter key The password box appears 0 1 2 a password The password may consist of to eight characters A Z a z 0 9 IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press enter Retype the password to verify your first entry and press Chapter 2 35 4 After setting the password the computer automatically sets the chosen password parameter to Present Three password types protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your co
51. er adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 80 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 80 Hold and press the power switch for more than 4 seconds System board See Check the Battery Pack on page 82 Battery pack System board Chapter 4 PCMCIA Related Symptoms System cannot detect the PC Card PCMCIA PCMCIA slot assembly System board PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Memory count size appears different from Enter BIOS Setup Utility to execute Load Default Settings then actual size reboot system DIMM System board Speaker Related Symptoms In Windows multimedia programs no sound Audio driver comes from the computer Speake System board Internal speakers make noise or emit no sound Speake System board Power Management Related Symptoms The system will not enter hibernation Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and See Hibernation Mode on page 26 dd dtes Press Fn r4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode
52. er s Notebook Desktop and Server models including Service guides User s manuals Training materials Main manuals Bios updates Software utilities Spare parts lists Chips TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are QO Detailed information on Acer s International Travellers Warranty ITW Returned material authorization procedures Q An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 113 114 Appendix C AC Adapter 25 AFLASH Utility 40 Audio 17 21 Battery 23 battery pack charging indicator 10 BIOS 17 package 17 ROM size 17 ROM type 17 vendor 177 Version 17 BIOS Setup Utility 30 BIOS Supports protocol 17 BIOS Utility 30 Basic System Settings 33 Load Default Settings 39 Navigating 31 Onboard Device Configuration 35 Startup Configuration 33 System Information 32 System Security 36 Board Layout 4 Bottom View 5 Top View 4 brightness hotkeys 13 Cache controller 17 size 17 caps lock on indicator 10 CardBus 23 Index CD ROM Interface 20 Chipsets 17
53. er you finish configuringthe Test option NOTE When any errors are detected by diagnostic program refer to Index of PQA Diagnostic Error Code for troubleshooting Chapter 2 44 42 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting To disassemble the computer you need the following tools Doo O Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat bladed screw driver Phillips screw driver Tweezers Flat bladed screw driver or plastic stick NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 43 General Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 44 Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assemb
54. error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 Index of Error Messages Error Code List No error code No error code Error Message List Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked Unlock key switch Monitor type does not match CMOS Run Setup Shadow RAM Failed at offset nnnn System RAM Failed at offset nnnn Extended RAM Failed at offset nnnn System battery is dead Replace and run Setup System CMOS checksum bad Default configuration used System timer error Chapter 4 Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error 3 IDE Secondary Channel Master Drive Error THe causes will be shown before Equipment Configuration Error Memory Error at xxxx ooocxxxxh R xxxxh Woon Real Time Clock Erro CMOS Battery Bad CMOS Checksum Erro Incorrect password specified system disabled Text mode only Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system
55. he CPU Heat Sink Plate on page 67 See Removing the RTC Battery on page 67 See Removing the Upper Case on page 69 See Removing the Charger Plate on page 72 See Removing the CPU Heat Sink on page 72 See Removing the Modem Board on page 55 See Removing the Audio Board on page 73 See Removing the Main Board on page 74 See Removing the PCMCIA Slot on page 75 See Removing the I O Port Bracket on page 76 Remove the tape and disconnect the modem cable from the main board then remove the modem cable from the main board Chapter 3 Troubleshooting Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to Power failure The power indicator does not go Power System Check on page 80 on or stay on POST does not complete No beep or error Power On Self Test POST Error Message on codes are indicated page 83 Undetermined Problems on page 91 POST detects an error and displayed messages Error Message List on pag
56. he keyboard cable from the main board carefully then remove the keyboard from the main board Removing the LCD Module 1 See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 gt 1 gt de Remove the two screws from the rear of the unit and the two from the base of the unit 7 Remove the two screws from the LCD coaxial cable and then disconnect the LCD coaxial cable from the main board Chapter 3 57 8 Disconnect the inverter cable from the main board and then remove the LCD module from the main unit 9 Disconnect the launch board cable from the main board and remove it Removing the Video Capture Kit Covers 1 See Removing the Battery Pack on page 49 2 Remove the video capture kit cover from the LCD module on each side in the way as shown here Removing the 14 1 TFT LCD Bezel See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 ict See Removing the LCD Module on page 58 58 Chapter 3 T Use tweezers to remove the five LCD cushions on the LCD bezel and then remove the three screws below from the LCD bezel 8 Snapoffthe bezel carefully and t
57. hen remove the LCD bezel from the LCD module Removing the 13 3 TFT LCD Bezel See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 NA Ge SYS Remove the five LCD cushions with tweezers and then remove the five screws from the LCD bezel Chapter 3 59 8 Snap off the bezel carefully and then remove the LCD bezel from the LCD module Removing the Speakers 14 1 TFT LCD 1 See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56r See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the 14 1 TFT LCD Bezel on page 59 To remove the left and right speaker first remove the two screws from the speakers 9 To detach the speakers from the LCD panel first disconnect the speaker cables from the left and right speaker respectively and then remove the speakers from the LCD module Removing the Speakers 13 3 TFT LCD See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56r See Removing the Keyboard on page 57 wu d B qwe c5 See Removing the Cable Cover
58. it cannot boot up from the CD ROM drive it continues by booting up from the hard disk and etc To set the boot drive sequence use the keys to select a priority level 1st 2nd 3rd and 4th then use the 9 B keys to select the device for that priority level Chapter 2 33 Onboard Device Configuration The parameters in this screen are for advanced users only You do not need to change the values in this screen because these values are already optimized The Onboard Device Configuration screen assigns resources to basic computer communication hardware Onboard Devices Configuration Page 1 1 Serial Port Enabled Disabled Base Address 3F8h 2F8h 3ESh 2E8h OE EEE 4 3 Paralel Port Enabled Disabled Base Address 378h 278h J 3BC h NE 71 65 1 Operation Mode Bi directional EPP Standard ECP DMA Channel 11 3 1 Move highlight bar lt Change setting F1 Help The following table describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Serial Port Enables or disables the serial port Enabled or Disabled The serial port is a PnP device Enabled Disabled 3F8h 2F8h 3E8h or 2E8h setting won t affect the setting of the serial port in 4 or 3
59. k 02 HEATSINK CPU F3M HEATSINK CPU F3M 104 Chapter 6 FDD Floppy Disk Drive ASSY FDD MODULE 1 44 ASSY FDD MODULE PANASONI PANASONIC F3 F3M FDD 1 44M FDD 1 44M MCI JU226A253F HDD Hard Disk Drive HDD MODULE IBM 20G F3 ASSY HDD MODULE 20G F3M HDD 20G IB HDD 20G IBM IC25N920ATDAO04 DVD ROM DRIVE ASSY DVD ROM MODULE TM220 ASSY DVDROM MODULE PIONEER DVD ROM 8X MATSUSHITA DVD ROM 8X MKE SR 8176BAA2 4 Chapter 6 105 Mainboard MAINBOARD W CPU CEL 933 FALCON 3M MB W CPU CEL 933 TM220 Mainboard Components PCMCIA SLOT PC CARD SLOT CONN CARDPUSH 1 CA91501 TC F2 CONNECTOR 22PIN CONN CTR ML 22P HH98227 A2 HDD Miscellaneous PLATE CPU HEATSINK F3M PLATE CPU HEATSINK F3M PLATE PCMCIA PLATE PCMCIA F3M LBL NAME PLATE 99 8 8 3 TM220 LBL NAME PLATE 99 8 8 3 TM220 EM RUBBER SCREW DOWN FL2 RUBBER SCREW DOWN FL2 106 Chapter 6 SCREW BINDING BL ZN M2 4L Chapter 6 107 108 Chapter 6 Model Definition and Configuration Model Number Definitions 261X 14 1 TFT Pentium III 1G 256MB 20GB CD RO Li ion 260XC 14 1 TFT Pentium III 1G 256MB 20GB Combo or DVD ROM 260XV 14 1 TFT Pentium III 1G 256MB 10GB DVD ROM Appendix A 109 110 Appendix A Test Compatible Component This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows XP Home Editi
60. keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Chapter 1 Number keys on embedded Type numbers in a normal manner keypad Cursor control keys on embedded Hold Shift while using cursor control keys Hold Fn while using cursor control keypad keys Main keyboard keys Hold Fn while typing letters on embedded Type the letters in a normal manner keypad NOTE If an external keyboard or keypad is connected to the computer the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad Windows keys The keyboard has two keys that perform Windows specific functions Windows logo key Start button Combinations with this key perform shortcut functions Below pa are a few examples Tab Activates next taskbar button am E Explores My Computer F Finds Document am M Minimizes All Application key Opens a context menu same as a right click E 12 Chapter 1 Hot Keys The computer employs hot keys or key combinations to access most of the computer s controls like screen contrast and brightness volume output and the BIOS Utility To activate hot keys press and hold the Fn key before pressing the other key in the hot key combination Fn F 1 Fn F2 Fn F3 Fn F4 Fn F5 Fn F6 Fn F7 Fn F8 Fn T Fn J
61. ly frame in that order START Battery Bx1 Bx1 Ax1 Modem Cover CDROM Left amp Right DIMM Cover Video Capture HDD Cover Module Hinge Caps Kit Covers Bx2 Ex4 Modem Board Middle Cover DIMM HDD Bracket 7 CD ROM CD Rom Drive HDD Module Drive Chassis Cx2 Jx2 CD ROM me 27 Transfer Board Ee dU Keyboard Launch Board Cover HDD Connector Dx2 LCD Coaxial 1 Cable Main Unit 4 CPU Heat Sink Plate LCD Module Gx3 for 14 1 TFT Gx5 for13 3 TFT Upper Case LCD Bezel Ex4 for 14 1 TFT Gx2 Gx2 for13 3 TFT Gx2 Inverter Board Left amp Right Speakers LCD Panel LCD Inverter Wire Microphone Cable Cable Fx4 for 13 3 TFT LCD Brackets LCD Coaxial Cable Chapter 3 45 46 Main Unit Dx2 CPU Heat Touch P
62. m the CD ROM drive chassis Chapter 3 49 50 4 Remove the two screws from the CD ROM board then remove the CDROM board from the drive Chapter 3 Removing the Hard Disk Drive Module 1 See Removing the Battery Pack on page 49 2 To remove the hard disk drive first remove the hard disk drive cover screw then remove the cover 3 Disassembling the Hard Disk Drive Module 1 See Removing the Battery Pack on page 49 2 See Removing the Hard Disk Drive Module on page 52 3 disassemble the hard disk drive module first remove the two screws from the hard disk drive bracket 4 Remove the gasket from the hard disk drive module Chapter 3 51 52 5 6 Bend both sides of the hard disk drive then remove the hard disk drive from the hard disk drive bracket Disconnect the hard disk drive connector from the hard disk drive Chapter 3 Removing the Extended Memory 1 See Removing the Battery Pack on page 49 2 the Extended memory from the machine first remove the screw from the memory cover 3 Push the memory cover leftward to lift the cover off then remove the memory cover Chapter 3 53 Removing the Modem Boar 1 See Removing the Battery Pack on page 49 2 To remove the modem board first remove the screw from the modem cover riw 3 4 Remove two screws from the modem board as shown then remove the modem board from the main unit
63. mical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium and Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual NOTE CAUTION IMPORTANT Denotes actual messages that appear screen Gives bits and pieces of additional information related to the current topic Alerts you to any damage that might result from doing or not doing specific actions Gives precautionary measures to avoid possible hardware or software problems Reminds you to do specific actions rele
64. moving the LCD Module on page 58 See Removing the CPU Heat Sink Plate on page 67 See Hemoving the Upper Case on page 69 See Removing the Floppy Disk Drive Module on page 70 10 Remove the two screws from the floppy disk drive bracket and remove the bracket from the drive 11 To disassemble the floppy disk drive module first disconnect the floppy disk drive FPC cable from the drive 12 Detach the FDD bezel from the drive carefully 70 Chapter 3 Removing the Charger Plate Sey See vs eS cS S r See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the CPU Heat Sink Plate on page 67 See Removing the RTC Battery on page 67 See Removing the Upper Case on page 69 To remove the charger plate first remove the screw from the charger plate then remove the charger plate from the main board Removing the CPU Heat Sink SON OX GME de aS See Removing the Battery Pack on page 49 See Removing the Hinge Caps on page 56 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 57 See Removing the Cable Cover on page 57 See Removing the LCD Module on page 58 See Removing the CPU Heat Sink Plate on page 67 Se
65. mputer and data QO Setup Password prevents unauthorized entry to the BIOS Utility Once set you must key in this password to gain access to the BIOS Utility Power On Password secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from hibernation for maximum security Disk Password protects your data by preventing unauthorized access to your hard disk Even if the hard disk is removed from the computer and moved to another computer it cannot be accessed without the Hard Disk Password When a password is set a password prompt appears on the left hand corner of the display screen 1 When the Setup Password is set the following prompt appears when you press to enter the BIOS Utility at boot up Setup Password OT Type the Setup Password and press mre to access the BIOS Utility 2 When the Power on Password is set the following prompt appears at boot up m Type the Power on Password a symbol appears for each character you type and press Enter to use the computer If you enter the password incorrectly x symbol appears Try again and press 3 When the Hard Disk Password is set the following prompt appears at boot up the Hard Disk Password symbol appears for each character you type and press enter to use the computer If you enter the password incorrectly x symbol appears Try again and
66. nd Connector Locations 94 TO Os WCW rrr 94 BOOM ee ee ee ee nang Et eee eee ee ee ee ee ee 96 Chapter 6 FRU Field Replaceable Unit List 98 Exploded DANA cnc aad a UR Semen Raed eae tee eee 99 VIII Table of Contents Appendix Model Definition and Configuration 110 Appendix B Test Compatible Components 112 Microsoft Windows XP Home Edition Environment Test 113 Appendix C Online Support Information 114 116 Index System Introduction Features This computer was designed with the user in mind Here are just a few of its many features Performance CODODD Multimedia Connectivity Chapter 1 Intel Mobile Pentium III with 512KB cache or Celeron CPU 1 06 GHz processor with 256KB cache 64 bit memory bus AcerMedia bay removable CD ROM DVD ROM CD RW or DVD CD R RW drive Built in floppy drive High capacity Enhanced IDE hard disk Power management system with ACPI Advanced Configuration Power Interface 16 bit high fidelity AC 97 stereo audio with 3D sound and wavetable synthesizer Built in dual speakers with microphone High speed CD ROM DVD ROM CD RW or DVD CD R RW and drive AcerMedia Bay USB video capture kit option PS 2 interface which also can be configured as keyboard keypad interface 85 88 key keyboard which is IBM PC AT keyboard compatible Two Universal Serial Bus USB Ports CD ROM DVD ROM
67. nverter area while the system unit is turned on NOTE There is an EEPROM in the inverter which stores its supported LCD type and ID code If you replace a new inverter or replace the LCD with a different brand use Inverter ID utility to update the ID information LCD Vendor amp model name 14 1 AV 133 04 141 04 3 Mechanical Specifications LCD display area diagonal inch 14 Display technology TFT Resolution XVGA 1024x768 Support colors 262K Optical Specification Brightness control Keyboard hotkey Contrast control None Electrical Specification Supply voltage for LCD display V 3 3 typ 3 3 typ Chapter 1 LCD Supply voltage for LCD backlight Vrms 650 typ 650 typ AC Adapter Vendor amp model name Delta ADP 60DB Input Requirements Maximum input current A 90Vac full load Nominal frequency Hz Frequency variation range Hz Input voltage range Vrms Inrush current Efficiency Output Ratings CV mode DC output voltage Noise Ripple Load Output Ratings CC mode DC output voltage Constant current mode 1 5 A 115Vac is connected to 115Vac and 230Vac respectively It should provide an efficiency of 80 minimum when measured at maximu load under 115Vac 300mVp pmax 20 MHz bandwidth O min 3 16A max 19V 1 0V for CV mode 3 6 0 3A Dynamic Output Characteristics Turn on delay time Hold up time Over Voltage Protecti
68. on Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 220 260 series notebook Compatibility Test Report released by the Acer Mobile SystemTesting Department Appendix B 111 Microsoft Windows XP Home Edition Environment Test Processor Memory 112 LCD Floppy Disk Drive Hard Disk Drive CD ROM DVD ROM Combo Drive DVD CD RW Battery AC Adapter SW Modem Keyboard Power cord VGA Chip Audio Touch Pad Inverter Pentium 111 1G above 256k TravelMate 260 Celeron 1 06G 256k TravelMate 220 Infineon 128MB Infineon 256MB 13 3 XGA TFT AU 14 1 XGA TFT AU MCI IBM 10GB 9 5mm KME Simplo Li ION Delta ADP 60DB 3pin API Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Ac
69. on OVP Short circuit protection Electrostatic discharge ESD 15KV at air discharge 8KV at contact discharge Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements Chapter 1 3000Vac 0 25 mA max 254Vac 60Hz Safety Requirements 1 The subject product rated 100 120V 60Hz must be listed under UL 1950 and certified with SCA Standard C22 2 No 950 2 The subject product rated 200 240V 50Hz must comply with low voltage directive 73 23EEC EMI Requirements 1 The subject product rated 100 120V 60Hz must meet the EMI requirements of FCC part 15 Subpart B for Class B Digital Device and get FCC Certification before marketing into USA and Canada 2 The subject product rated 200 240V 50Hz must meet the EMC Directive 89 336 EEC 3 The subject product rated 100 120V must meet the VCCI 2 EMI requirements 25 Power Management Standby Mode 1 The buzzer beeps Enter Standby Mode when Sleep indicator lights u 1 Standby Hibernation hot key is pressed and system is not ready to enter Hibernation mode 2 System standby Hibernation timer expires and system is not ready to enter Hibernation mode Hibernation Mode All power shuts off Enter Hibernation Mode suspend to HDD when 1 Hibernation hot key is pressed and system is ready to enter Hibernation mode 2 System Hibernation timer expires and system is ready to enter Hibernation mode Display Standby Mod
70. r when the display is closed 2 Chapter 1 System Block Diagram Mobile CPU Taulatin 1G LVDZ Celeron 933 866 HOST BUS 133MHz RGB MEMBUS ET MEE Almador M GMCH MG 830MG DVO BUS 66MHz HUB I F 66MHz PCI BUS CARDBUS ARDBUS AC 97 ac LINK PUR SW E SOT DEC MIC2562A CS4299 LAN RIL8100 L v OP AMP LPC BUS AUDIO BOARD MC SO KBC Iss MODEM LPC47N227 MN INT CDC Card CONN PIDE SIDE MAX3243 PRIMARY PY2 TOUCH Chapter 1 Board Layout Top View mE 3 18 mm 1 CPU on board 12 PS 2 Port 2 Fan Connector 13 DC in Port 3 Inverter connector 14 CD ROM Connector 4 RJ45 Ru1 1 15 HTC battery connecto 5 External Display Port 16 Switch 6 USB Port 0 17 Internal Keyboard Cable Connector 7 USB Port 1 18 HDD Connector 8 LCD Connecto 19 Golden Finger 9 Hot Key Connector 20 TouchPad Cable Connector 10 Parallel Port 21 FDD Connector 11 Serial Port 22 Cardbus Connector 4 Chapter 1 Bottom View A C Chapter 1 Modem Connector North Bridge 82830MG Power Switch Audio Board Connector DIMM 2 Socket N DIMM 1 Socket Modem Card Cable Connector Battery Connecto South Bridge ICH3 M Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC Front Panel Syd yy nus 39 1 gr on Display screen Also called LCD Liquid Crystal
71. remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time Chapter 4 81 Power On Self Test POST Error Message 82 The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 91 The following lists the error messages that the BIOS displays on the screen and the
72. ror correction time 8 from starting data recorded area LBA 0 to maximum data recorded area LBA 3FAODF including latency and layered error correction time 9 Disk ODSC PARA Audio Interface 18 bit stereo Analog to Digital converter Voice channel 8 16 bit mono stereo Sampling rate 44 1 KHz Internal microphone Yes Internal speaker Quantity Yes Supports PnP DMA channel DMA channel 0 DMA channel 1 supports PnP IRQ IRQS IRQ5 IRQ7 IRQS IRQ10 IRQ11 Video Interface Vendor amp Model Name Intel 830MG Chip voltage Core 2 5V 1 5V 1 8V Graph interface 2X AGP Accelerated Graphic Port Bus Chapter 1 21 22 Video Interface Maximum resolution LCD 1024 x768 32bit colors Maximum resolution CRT 1024x768 32 bit colors 1280x1024 32 bit colors 1600x1200 32 bit colors Video Memory Fixed or upgradeable Fixed share the system memory Video Resolutions Mode ORT Simultaneous 2 1404 1 00 2 O 2 Parallel Port Optional ECP DMA channel DMA channel 1 and 3 in BIOS Setup Optional parallel port address 378h 278h 3BCh in BIOS Setup Optional parallel port IRQ IRQ7 IRQ5 in BIOS Setup Serial Port Serial port controller LPC47N227 Chapter 1 Serial Port Optional serial port IRQ in BIOS Setup IRQ4 IRQ3 USB Port USB Compliancy Level OHCI Number of USB por
73. sure every connector is connected tightly and correctly System board Speake 00h Two long beeps one short beep then one long beep One long and one short beeps BIOS file size mismatch F2h One long and two short beeps BIOS reading error Two short beeps Floppy drive not installed Chapter 4 85 Index of Symptom to FRU Error Message 86 LCD Related Symptoms LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Indicator Related Symptoms runs correctly Power Related Symptoms Power shuts down during operation The system doesn t power on The system doesn t power off Battery can t be charged Enter BIOS Utility to execute Load Setup Default Settings then reboot system Heconnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD inverter LCD cabl LCD inverter LCD System board Heconnect the LCD connector LCD inverter LCD cabl LCD inverter LCD System board LCD inverter LCD inverter LCD cabl LCD System board Indicator incorrectly remains off or on but system Reconnect the inverter board Inverter board System board Power source battery pack and power adapter See Power System Check on page 80 Battery pack Pow
74. t Location Serial port function control PCMCIA Port PCMCIA controller O2 Micro Cardbus Controller OZ6912T U Supports card type Type Number of slots One type Ill or one type II Access location Left side Supports ZV Zoomed Video port Yes Supports 32 bit CardBus Yes IRQ9 Keyboard Keyboard controller Mitsubishi M38859FFHP Keyboard vendor amp model name API Total number of keypads 84 85 87 key Windows 95 keys Yes Internal amp external keyboard work simultaneously Yes Battery Number of battery cell Package configuration 4529 85 Package voltage 14 8V 9 6V DC DC Charger Converter Input Voltage AC Adapter or Battery 8V 19VDC DC DC Converter Output Chapter 1 23 DC DC Charger Converter Charger Output Li ION Normal charge charge while syste 2 8A is not operative Background charge charge even A system is still operative 0 8 Battery low 2 level V DC DC converter protection OCP Over Current Protection A OVP Over Voltage Protection V UVP Under Voltage Protection V DC AC LCD Inverter Input voltage V 8 21V Input current mA 1A max Output voltage 1400Vrm Vrms no load Output voltage 40 70KHz frequency kHz Output Current Lamp 5 5 mA 6 5mA NOTE DC AC inverter is used to generate very high AC voltage then support to LCD CCFT backlight user and is also responsible for the control of LCD brightness Avoid touching the DC AC i
75. the utility in Service CD kit It provides the following functions 1 Panel ID Utility 2 Thermal amp Fan Utility 3 Mother Board Data Utility To use this diskette first boot from this diskette then a Microsoft Windows ME Startup Menu prompt you to choose the testing item Follow the instructions on screen to proceed NOTE This program contains a readme txt file This readme txt file will introduce each test utility and its functions System Diagnostic Diskette IMPORTANT The diagnostics program here that we used is called PQA Product Quality Assurance and is provided by Headquarters You can utilize it as a basic diagnostictool To get this program you can find it in the service CD kit To better fit local service requirements your regional office MAY have other diagnostic program Please contact your regional offices or the responsible personnel channel to provide you with further technical details NOTE This program contains a readme txt file This readme txt file will introduce each test and its functions New added description Please pay attention to it Chapter 2 39 Running PQA Diagnostics Program VX X XX XX XX Press 5 to move around the main menu Press to enable the selected option The main options are Diag Result SysInfo Option and Exit The Diag option lets you select testing items and times The following screen appears when you select Diag from the main menu
76. uchpad The built in touchpad is a PS 2 compatible pointing device that senses movement on its surface This means that the cursor responds as you move your finger on the surface of the touchpad The central location on the palmrest provides optimum comfort and support NOTE When using an external USB or serial mouse you can press Fn F7 to disable the touchpad If you are using an external PS 2 mouse the touchpad is automatically disabled Touchpad basics The following items teach you how to use the touchpad 1 Move your finger across the touchpad to move the cursor 2 Pressthe left 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on amouse Tapping on the touchpad produces similar results 3 Use the center 2 buttons top and bottom to scroll up or down a page This button mimics your cursor pressing on the right scroll bar of Windows applications Chapter 1 15 16 Execute Click twice quickly Tap twice at the same speed as double clicking a mouse button eect fwo ee Click and hold then Tap twice at the same use finger to drag the speed as double cursor on the clicking a mouse touchpad button then hold finger to the touchpad on the second tap and drag the cursor Access context Click once menu Scroll Click and hold the up down buttons NOTE Keep your fingers dry and clean
77. vant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information T This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents Chapter 1 System Introduction 1 FUN PP RC PETIT Fr Pr 1 System Block Diagram 3 EDO ANGE 0 10 kati sft e edel scent NE aoc pres ben diced dy 4

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