Service Manual 2100 Level 1&2
Contents
1. 3 Ensure solder wire or foreign matter does not enter the telephone as damage may result Use only approved components as specified in the parts list 5 Ensure all components modules screws and insulators are correctly re fitted after servicing and alignment Ensure all cables and wires are repositioned correctly 6 All PC s used with NMP Service Software for this produce must be bios and operating system Year 2000 Compliant Service Manual 2100 Level 1 t2 Copyright 2002 2003 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 3 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 TABLE OF CONTENT Bs EXPLODED VIEW Pr a 4 Zi SEARD PANI LS La iii na 5 LAA o PE 0 8 4 GENERAL REPAIR INFORMA TION siria 9 5 DISASSEMBLY INSTRUCTIONS ALSO SEE VIDEO CLIPS ssscsssssssscccccccceeeeecees 10 0 QUICK TROUBLE SHOOTER PAR LL wcssciscesssscssecccetevensessevseocesevesssasaseonseteuavecisevsde lt asasesassdesecsvedesesesses 13 Te QUICK TROUBLE SHOOTER PAR 12 sonia ici 14 5 ESPEROTECTONREGUIREMENT nta o 15 9 SERVICE NOTES AAA 16 10 GONOGO TESTE Russia ani ial E ha ran 17 11 BA NRI aK OL DA BR O oo KO ooo E 17 Change History Originator Status Version No Date Comments Initial draft Approved 17 03 2003 Approval Service Manual 2100 Level 1 t2 Copyright 2002 2003 9 Nokia Corpor2. scratches Remove the A COVER M Unscrew the six TORX PLUS screws size 6 using the order shown For assembly the reverse order and a torque of 17Ncm has to be used b The TWIN RIB is attached with a hook in into guidance The SYSTEM CONNECTOR and the SIM CONNECTOR drops Lift the TWIN RIB using tweezers by tilting it carefully out when turning C COVER Service Manual 2100 Level 1 amp 2 Copyright 2002 2003 9 Nokia Corporation NOKIA CONNECTING PEOPLE Nokia Mobile Phones Customer Care EMEA Technical Services Repair Concepts Remove the VIBRA MOTOR with the rubber from its guidance Lii ah Use SRT 3 to release the BATTERY CONNECTOR from the main frame If it is needed to change the SPEAKER release the TORX PLUS9 screws size 6 as shown in the picture When assembling use a torque of 8Ncm The SPEAKER can be changed separately To remove it from the LCD Housing push it with SRT 6 Do not damage the spring contacts Bed Service Manual 2100 Level 1 amp 2 PAGE 11 17 Confidential Approved 1 0 SOX 00617 en DJK 17 03 2003 Lift the MICROPHONE from its guidance forcefully because it is stuck into its guidance Use a straight bladed screwdriver for this procedure The SIM STOPPER is attached release the snaps Open the snaps with SRT 6 on both sides of the LCD METAL SHIELD If it is needed to change the ANTENNA use tweezers to release the snap fixings by pushi
3. 9 SERVICE NOTES We recommend using Service Notes when shipping phones to other Service Partners It prevents the product from scratches it is ESD neutral and has the possibility to give valuable feedback of the fault symptom through a structured form Please refer to the document Service Notes for faulty NMP transceiver on Partner Web Site to get further information Sender EL er Our Ref 4214 eS Jandled by Product Code OSO 3584 s n o 441333 20 995106 2 Date 10 0 04 No Inst Instant Service DOA Yes X Warranty Case L R X Repair RR Repair and Refurbishment RO Refurbishment only SW C Software update C O Claim Analysis ad h Service SR t X Special Re d Save User dala ll A EXISTENCE OF FAULT 1 X Continuous fault 2 C Intermittent fault 3 Temperature 4 O By shock or vibration 5 No clear fault 6 1 Only as portable 3 Only in a car 8 C Only in desktop t H SYMPTOM OF THE FAULT ON CMT PART Symptom Code i 1 Totally dead 2 O Selftest failure 3 0 SIM Fail 4 X No service 5 U No calls in 6 No calls ou out 7 Keypad failure 8 O Display failure 9 2 Audio ailure 10 Doesn t charge 11 LJ Overcharging 12 0 Hand fr e failure 13 7 Burns fuses 14 Accessory fail which gt f 15 Switches off 16 Other C OBSERVED OR MEASURED FAULT 1 TX Power 2 O TX Phase error 3 O Bit Error Rate 4 Bu
4. SPR 12V 2A 9517303 SIM STOPPER ASSY DMC06481 NAM 2 5409155 SM SIM CONN 2X3POL P2 54 H 8 25 9660147 TWIN RIB DMDO6257 NSM 2 6800057 MIB MOTOR ASSY 1 3 VDC 11000 RPM 1012 1013 1014 1015 1016 1017 1018 1 5140175 MIC HOLDER SPRINGS 46 3DB 2K2 D6 5460103 SYST CONN DC JACK HS HF SPR 90DEG RF GASKET C COVER BLANK jo 1 AB 1022 1 0660279 ANTENNA INTERNAL EGSM PCN 4 9491136 B COVER ASSY 1023 1024 1023 SILICONE PIC HOLDER VS A 1030 1 pF9ENGINEMODUEHDE2 ooo Oo O T O 1019 1020 Service Manual 2100 Level 1 t2 Copyright 2002 2003 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 6 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 SOLDERING COMPONENTS ONLY FOR LEVEL 2 ITEM CIRCUIT REF PART NO PART NAME unt DIG DOME gt m Hil is LED CL270WBID 000000 V325 4864521 LED CL270WBJD aa 496475 hen corona O A V334 4864575 LED CL270WBJD veas r 4964875 hen caro O ML D wt V338 4864575 LED CL270WBJD Es 11 5209001 SM SW TACT SPST 12V 50MA SIDE KEY 1 0 5119019 SM FUSE F 1 5A 32V 0603 VARIANT PARTS ITEM CIRCUIT REF PART NO PART NAME 9491135 JA COVER ASSY NAM 2 GREEN So 9491133 JA COVER ASSY NAM 2 YELLOW ooo loos 9790887 KEYMATLATIN 3 3 3 3 o3 9790911
5. 014 Teetectenocev SEN Level 2 only A i A F a R Mewar sy Bree 11111 e NY D HL 8 asses SAA 7 J x s K a 6 lt da r a Charging i da a et zi 0117971111227 oom T s o D T 1 gres l a e m u M a Pla 1 2 E i i B 4 EI i P a Ten Ja Aa B l P o Battery Conn pom 1012 Service 7 Level 3 4 mo a NE NN LK ME EE AJ 1A d gt Min I RE a e umi Ses S amo m A m o A S PO o oo Antenna 1022 Service Manual 2100 Level 1 t2 Copyright 2002 2003 9 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 15 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 8 ESD PROTECTION REQUIREMENTS Electrostatic discharge can easily damage the sensitive components of electronic products Therefore every Service Partner has to take care of at least some precautions like ESD restricted area floor table covering chair s shoes or arm wrist example configuration of an epa area example configuration of a workbench source www armeka com source www warmbier com example workbench and testers source http www armekaengineering com Service Manual 2100 Level 1 t2 Copyright 2002 2003 9 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 16 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003
6. KEYMATRUSIAN 3 3 3 KEYMAT HEBREW o loo3 9790913 KEYMAT HEBREW loos 9790914 KEYMATARABIO 3 1003 9790915 KEYMATGREK gt 9491136 B COVERASSY NAM 2GREEN O Z O Z O 9491134 B COVER ASSY NAM 2YELOW Z O H eons a OOO O ee a IEEE Service Manual 2100 Level 1 amp 2 Copyright 2002 2003 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 7 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 SWAP UNITS PART NO PART NAME N 0077111 NAM 2 N2100 SWAP ENGINE E amp A 0077112 NAM 2 N2100 SWAP ENGINE POLAND 0 NAM 2N2100SWAPENGINEPOLAND 0077113 NAM 2 N2100 SWAP ENGINE S AFRICA 0077114 NAM 2 N2100 SWAP ENGINE FRANCE 0077115 NAM 2 N2100 SWAP ENGINE CZECH 9077116 NAM 2 N2100 SWAP ENGINE TURKEY 0077117 NAM 2 N2100 SWAP ENGINE RUSSIA SERVICE TOOLS TYPE QTY PART NO PART NAME 0080541 FLS 4S SALES PACK E amp A inclusive 0680032 0680032 UNIV POWERSUPPLY ACF 8 Accessory 0273460 BLD 3 BATTERY RP E A LI ION 720MAH Accessory 0272169 ACTRAVEL CHARGER ACP 8E EUR Accessory 0272172 AC TRAVEL CHARGER ACP 8X UK 0730218 POS SERVICE CABLE XCS 1 o 0081346 POS FLASH LOADING ADAPTER FLA 10 O Accessory 0273195 HEAD SET DOUBLE MONO HDR 077031 SRT 6 OPENING TOOL 55100 O A a 2
7. NOKIA CONNECTING PEOPLE PAGE 1 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 NOKIA 2100 NAM 2 SERVICE MANUAL Service Level 1 t2 Copyright Nokia Corporation This material including documentation and any related computer programs is protected by copyright controlled by Nokia Mobile Phones All rights are reserved Copying including reproducing storing adapting or translating any or all of this material requires the prior written consent of Nokia Mobile Phones This material also contains confidential information which may not be disclosed to others without the prior written consent of Nokia Mobile Phones Service Manual 2100 Level 1 t2 Copyright 2002 2003 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 2 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 INTRODUCTION The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 2100 This Service Manual is to be used only by authorized Nokia service partners and the content of it is confidential Please note that Nokia provides also other guidance documents e g Service Bulletins for service partners follow these regularly and comply with the given instructions While every endeavor has been made to ensure the accuracy of th
8. ation NOKIA CONNECTING PEOPLE PAGE 4 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 1 EXPLODED VIEW Power Key 1002 A Cover 1001 Keymat 1003 2xScrew 1005 LCD Metal Shield 006 Speaker 1008 LCD Housing 1009 Domesheet 1007 Buzzer Gasket 1011 Engine Module 1030 Vibra Motor en 1016 Microphone SM Battery Conn 1012 RF Gasket 1019 A 017 System Conn 1018 Twin Rib 1015 C Cover 1020 SIM Conn 1014 SIM Stopper 1013 Antenna 1022 B Cover 1024 Label 1021 Silicone Pic Holder 1023 Description See corresponding ITEM CIRCUIT REF of the SPL Spare Parts List Service Manual 2100 Level 1 t2 Copyright 2002 2003 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 5 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 2 SPARE PARTS LIST ITEM CIRCUIT REF 1 9491135 A COVER ASSY 1001 1002 OTY PART NO PARI NAME jo 1 JA COVERSUB assy 1002 POWER KEY 1003 9790887 KEYMAT 1004 6 6190049 SCREW M1 6 5 3 __ 1 4850279 LCD MODULE ASSY 1005 1011 l006 1 CDMEALSHED 1007 1 DOMESHET O 1009 1 IGD HOUSING o O loro 11 leo BUZZER GASKET 5409093 SM BATTERY CONN 4POL
9. d dX ERn s Service Manual 2100 Level 1 t2 Copyright 2002 2003 9 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 8 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 3 SW UPDATE To use FL5 45 Flash Dongle you have to follow the user s guide inside the sales package Please check always for the latest version of flash software which is available on Nokia Partner Web Site Flash Concept Point of Sales It is very important to follow this insertion and removal procedure otherwise the contact pins of Flash Adapter will be damaged Insert the Flash Adapter FLA 10 like a battery start at the Now push down the bottom side of the phone do not battery connector side use too much force When removing the Flash Adapter always start from the Take away the unit now bottom side of the unit Service Manual 2100 Level 1 t2 Copyright 2002 2003 9 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 9 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 4 GENERAL REPAIR INFORMATION In this section the technician will get some general hints how to carry out repairs o Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and connecting your wristband o Use gloves to avoid corrosion and fingerprints P
10. is document some errors may exist If you find any errors or if you have further suggestions Nokia should be notified Please keep in mind also that this documentation is continuously being updated and modified so watch always out for the newest version Warnings and Cautions Please refer to the phone s user guide for instructions relating to operation care and maintenance including important safety information Note also the following Warnings 1 CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI SKID BRAKING SYSTEMS UNDER CERTAIN FAULT CONDITIONS EMITTED RF ENERGY CAN AFFECT THEIR OPERATION IF NECESSARY CONSULT THE VEHICLE DEALER MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERCY 2 IHE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS SERVICE STATIONS BLASTING AREAS EIC 3 OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT INCLUDING CELLULAR TELEPHONES MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE Cautions 1 Servicing and alignment must be undertaken by qualified personnel only 2 Ensure all work is carried out at an anti static workstation and that an anti static wrist strap is worn
11. ng slightly The ANTENNA is attached with four snap fixings in its guidance One of the snaps cannot be released See picture up there Copyright 2002 2003 9 Nokia Corporation NOKIA Approved 1 0 CONNECTING PEOPLE Nokia Mobile Phones Customer Care EMEA Technical Services Repair Concepts PAGE 12 17 SOX 00617 en DJK Confidential 17 03 2003 Mo Release the snap fixing also on the other end of the Lift the ANTENNA with SRT 6 Do not use again the same ANTENNA ANTENNA if the snaps are damaged Service Manual 2100 Level 1 t2 Copyright 2002 2003 9 Nokia Corporation NOKIA Approved 1 0 CONNECTING PEOPLE PAGE 13 17 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 6 QUICK TROUBLE SHOOTER PART1 A LCD Module 5T Speaker 1008 BBB H HP H 9 9 W W H H H H EEE m Dy pr s V3 1 Gro nnn nm TFT a A LED s A qum gt A Keymat 1003 Display Service Manual 2100 Level 1 t2 Copyright 2002 2003 9 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 14 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 7 QUICK TROUBLE SHOOTER PART2 S sence How to measure 4 pole switch SI gt gt built in UBL n Hi ES Vibra Motor 00 2 ca UL b Ke Microphone Microphone MS 1017 SIM Connector
12. rotect windows and displays with a foil to avoid dust and scratches o When cleaning the pads you have to use a soft cloth ESD brush and Isopropanol It is not allowed to use a glass fiber pencil because it scratches the surface and will lead later on to corrosion o Mechanical parts except shielding lids which didn t repair the failure can be reused if they are not soldered o Use always original Nokia parts or accessories o Meet the torque requirements when assembling the unit see also the document torques for transceiver assembly on Nokia Partner Web Site o Always use your own equipment for testing where you are sure that it works E g if the customer complains about charger function please test the phone with your own charger to be sure if phone or charger causes the malfunction o When doing the Faultlogger entries always note the Item code which caused the malfunction Also fill in the appropriate part code from the assembly if needed o Please be aware that some malfunctions could be software related and solved by an update O Following General Service Bulletins have to be followed SB 055 Common notice for good ventilation SB 089 Don t try to repair prototypes indicated on Type Label SB 107 Be sure that you have minimum hardware requirements in place SB 115 Handling of liquid damages SB 121 Return the defective part if one of your service tools causes malfunction SB 122 Soldering with manual hot air g
13. rst Template 5 Ramping spectra 6 L1 RX Quality 7 J RSSI 8 1 Other D SYMPTOM OF THE FAULT ON PDA PART Symptom Code 1 3 PDA doesn t start 2 L Internal error 3 C Keypad failure 4 Display failure Service Manual 2100 Level 1 t2 Copyright 2002 2003 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 17 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 10 GONOGO TESTER The will tek GoNoGo Tester has to be used to carry out the final test after your service action to guarantee the functionality of the phone Please refer to the actual information in the Nokia Care Point Extranet within the Partner Web Site 11 BATTERY TESTER The Astratec battery tester lets you test the capacity of Nokia batteries Please refer to the actual information in the Nokia Care Point Extranet within the Partner Web Site Service Manual 2100 Level 1 t2 Copyright 2002 2003 Nokia Corporation
14. un is totally forbidden because of the very sensitive uBGA components and uVia technology SB 124 Service Policy for packaging serviced products SB 131 Check these guidelines when refurbishing products SB 132 You can use a Golden Phone for inspecting your measuring equipment Please check Nokia Partner Web Site PWS for latest news and files on a regular basis This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the problem is solved If this doesn t help you are not authorized to go forward Only underlined components e g 1008 can be changed P _ Follow the arrows step by step A Pads or contacts Check optical and Check optical and mechanical condition as mechanical condition as well as corrosion well as corrosion Clean with ESD brush Clean if necessary UN only If necessary Measure component for electrical functionality and change if needed No more actions possible send product to the appropriate service partner with higher service level Service Manual 2100 Level 1 t2 Copyright 2002 2003 Nokia Corporation NOKIA CONNECTING PEOPLE PAGE 10 17 Approved 1 0 Nokia Mobile Phones Customer Care EMEA SOX 00617 en DJK Technical Services Repair Concepts Confidential 17 03 2003 5 DISASSEMBLY INSTRUCTIONS ALSO SEE VIDEO CLIPS addi T sis dd i Yr M d iT L Th VM PP ba edo ne 4 m A eel dite i T j Protect the window with protection foil to avoid dust and
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