iP1500 SIMPLIFIED SERVICE MANUAL
Contents
1. Envelope jam at feeding Paper jam error 1 Perform roller cleaning from the printer When the paper is fed by the Paper cannot be fed driver slightly slippery paper feed roller the flap Cannot print 2 Reduce the number of envelopes is caught in the return position of the claw loaded in the ASF Paper jam Paper jam error 1 Remove the jammed paper from the As the LF roller slips on the paper the Paper cannot be fed paper pick up side paper is not fed causing the jam error at Cannot print paper ejecting 14 21 8 1 FAQ Problems specific to the IP 1000 and corrective actions cont d Possible Call Claim Image Smearing on printed side Smear on the printed side of paper 1 Correct the paper curl The edge of paper rises due when paper quality Cannot print properly 2 Recommend the user to conduct is curled causing the print head to rub Paper edge crease printing in the print quality assurance against the printed surface of paper area In the iP1500 the head to paper resulting in smearing distance cannot be changed Smearing on the backside or lt Photo Paper Plus Double Sided gt Perform Bottom Plate cleaning from When borderless printing is conducted address side of postcards Smears on the already printed side the printer driver continuously ink mist attaches to the ribs when printing the other side Clean the ribs on the platen with cotton on the platen and is transferred to the lt When printing the a2. ink Open the access cover and install the ink Since the user did not seat the ink tanks LED blinks in orange 4 times tank installation error As this tanks properly completely at unpacking installation or occurs at printer installation the user ink tank replacement the ink tank cannot recognize the error contacts the main case Paper No paper feeding when a Paper out error 1 Perform roller cleaning from the printer The paper feed roller slips on the paper at feeding number of sheets are loaded Paper cannot be fed driver paper feeding PP 101 Cannot print 2 Clean the paper feed roller with pre moistened wipe or moistened cloth Multi feeding Multiple pages of paper are fed 1 Fan the paper and set them in the In the high temperature and high humidity simultaneously ASF environment the frictional force between Blank paper is ejected 2 In case of PR 101 set the paper sheet the front and back sides of paper by sheet in the ASF becomes high and sheets stick to each other contributing to multi feeding Envelope not feeding Paper out error 1 Perform roller cleaning from the printer The paper feed roller slips on the paper at Paper cannot be fed paper feeding Cannot print 2 Clean the paper feed roller with Note Depending on the paper lots This pre moistened wipe or moistened phenomenon may occur in DL cloth envelope 3 Reduce the number of envelopes loaded in the ASF 4 Flatten the envelope with a pen
3. IP1500 SIMPLIFIED SERVICE MANUAL PRODUCT LIST PRODUCT SPECIFICATIONS ERROR DISPLAY SERVICE MODE EXTERNAL VIEW PARTS LIST TROUBLESHOOTING FLOWCHART SPECIAL NOTES ON SERVICING PRODUCT TECHNICAL INFORMATION APPENDIX 1 SHIPMENT INSPECTION PATTERN 1 APPENDIX 2 iP1500 SERVICE TOOL SOA AO AA AS QY8 1399 010 Rev 01 EUR July 8 2004 Canon Inc 1 21 1 PRODUCTLIST 1 1 Main Units Product code Sales territory Canon Bubble Jet Printer 9319A001AA P1500 9319A002AA 9319A003AA LAM LVT 9319A004AA LAM HVT 9319A005AA 9319A005AB 9319A008AA ASA HVT 9319A009AA AU 9319A010AA 9319A011AA 9319A012AA 9319A013AA 9319A014AA 1 2 Options None 1 3 Consumables Product code Sales territory Canon Ink Tank BCI 24 Black Canon Ink Tank BCI 24 Color Canon Ink Tank BCI 24 Black Twin Pack Canon Ink Tank BCI 24 Color Twin Pack 9319A015AA 9319A017AA 6881A001AA 6881A002AA 6881A003AA 6881A004AA 6882A001AA 6882A002AA 6882A003AA 6882A004AA 6881A008AA 6881A009AA 6881A010AA 6881A011AA 6882A008AA 6882A009AA 6882A010AA 6882A011AA 2 21 JPN EUR USA CAN ASIA AUST JPN EUR USA CAN ASIA AUST JPN EUR USA CAN ASIA AUST JPN EUR USA CAN ASIA AUST Remarks In common with the 200 S200x S300 330 1320 1350 1355 1250 and i255 2 PRODUCT SPECIFICATIONS 2 1 Printer Main Unit Specifications Paper feeding method ASF Printing speed Measured by throug
4. bers are replaced reset both the main and platen waste ink counters If an error has occurred in the printer the service tool cannot be used as is To use the service tool set the printer to the special mode See page 7 for special mode setting procedures lt Waste ink absorber replacement procedures gt ls Error check Set the printer to the special mode and using the iP1500 service tools EEP ROM INFORMATION Dd or Ds values identify which waste ink absorber is full the main or the platen as the error itself does not indicate which waste ink absorber is full See APPENDIX 2 iP 1500 SERVICE TOOL for details Then replace the applicable waste ink absorber Dd Main waste ink absorber amount 128 400 mg at 95 full 135 200 mg at full Ds Platen waste ink absorber amount 7 220 mg at 95 full 7 600 mg at full Resetting the replaced waste ink absorber counter At main waste ink absorber replacement In the iP1500 service tool CLEAR WASTE INK COUNTER section click MAIN to reset the main waste ink counter value The main waste ink counter value is re set to 10 000mg not to Omg At platen waste ink absorber replacement In the iP1500 service tool CLEAR WASTE INK COUNTER section click PLATEN to reset the platen waste ink counter value The platen waste ink counter value is re set to 3 600mg not to Omg 12 21 7 2 Servicing in Asia Elimination of Major Component Connectors on the Logic Board Ass y I
5. ddress side of swabs buds backside of the following paper postcards gt Smears on the address side lt When printing the message side of postcards gt Smears on the backside 10 C Horizontal lines or uneven print Cannot print to the bottom edge of Recommend printing in the print quality When the paper end comes off the pinch density at the trailing edge of paper assurance area roller printing is performed without the paper Lines or uneven print density appear 2 Change the print quality from standard paper being held preventing the ink drops in the trailing edge of paper to high mode from being ejected in the correct Cannot print properly Try other paper PP 101 positions resulting in unevenness Note The problem is less noticeable than that of the i320 11 C Horizontal lines or uneven print Lines or uneven print density on skin Change the print quality from standard to As the print media slightly slips while density due to LF roller feeding at tones and background high mode being fed by the LF roller printed areas small pitch Cannot print properly overlap causing the problem Occurrence level A The phenomenon is likely to occur frequently Caution required B The phenomenon may occur under certain conditions but likeliness is assumed very low in practical usage C The phenomenon is unlikely to be recognized by the user and no practical issues are assumed 15 21 8 2 Major Functions 1 Borde
6. etting Refer to EEPROM reset Destination setting below are required 1 Shipment inspection pattern printing a Install the print head QY6 0054 000 and press the Power button to turn on the printer The LED lights in green b Load A4 sized paper c Connect the printer to the computer Using the iP 1500 service tool QY9 0066 select USB PORT See APPENDIX 2 ip1500 SERVICE TOOL d Select TEST PATTERN 1 The printer starts printing the shipment inspection pattern te Shipment inspection pattern sample EEPROM contents can be confirmed from the shipment inspection pattern printout top of the shipment inspection pattern See APPENDIX 1 SHIPMENT INSPECTION PATTERN 1 for print sample EEPROM reset Destination setting a Install the print head QY6 0054 000 and press the Power button to turn on the printer The LED lights in green b Connect the printer to the computer Using the iP1500 service tool QY9 0066 select USB PORT See APPENDIX 2 iP1500 SERVICE TOOL c lt Destination setting gt Destination can be set by clicking each model name in SET DESTINATION Confirm the model name by clicking GET DEVICE ID after setting change If incorrect it can be changed before turning the unit OFF ON lt EEPROM reset gt When EEPROM CLEAR is checked the EEPROM is reset after the shipment inspection pattern printing At EEPROM reset the main and platen waste ink counter values are re set
7. h the Power button still pressed press the Resume Cancel button 2 times and release both the Power and Resume Cancel buttons Each time the Resume Cancel button is pressed the LED lights alternately in orange and green starting with orange Print head manual cleaning Select Cleaning from the printer driver s Maintenance Cleaning time Approx 40 sec lt For reference gt Print head deep cleaning Select Deep Cleaning from the printer driver s Cleaning time Approx 70 sec Maintenance Paper feed roller cleaning 1 Remove the paper from the ASF Cleaning time Approx 2 min 2 Select Roller Cleaning from the printer driver s Maintenance 3 Following the instruction from the Status Monitor load 3 sheets of plain paper in the ASF and feed them Test printing Nozzle check pattern printing Select Nozzle Check from the printer driver s Nozzle check pattern printing Maintenance lt For reference gt Print head alignment 1 Select Print Head Alignment from the printer driver s Significant misalignment can be Maintenance adjusted 2 Select the optimal value using the printed head position adjustment pattern 2 Shipment pattern printing Refer to Shipment inspection pattern below Refer to Shipment inspection ROM version pattern sample below Number of pages fed Host computer and service tool Waste ink amount are required Reset of waste ink counter etc are required Destination s
8. hput patterns Fine BK and Fine CL 13 2 ppm BK throughput pattern 6 8 ppm CL throughput pattern 18 ppm BK throughput pattern 13 ppm CL throughput pattern CL Printing direction Bi directional Uni directional automatically switched according to print data and print mode Draft mode print duty 50 duty Print width 203 2 mm 8 inches Supported print head Service part QY6 0054 000 No of pages that can be printed CL approx 170 pages BK approx 520 pages SCID No 5 pattern default print mode BK approx 300 pages 1500 character pattern default print mode Max 10 mm Approx 100 pages of 75 g m Plain paper 10 mm or less High Resolution Paper 10 mm Approx 80 sheets or less Glossy Photo Paper l 10 sheets or less 20 sheets or less Photo Paper Pro Photo Paper Plus Glossy 10 sheets or less Matte Photo Paper 2O sheets or less Photo Paper Plus Semi gloss Photo Paper Plus Double Sided Transparency Envelope 10 sheets or less T shirt Transfer 1 sheet Photo Stickers Detection function Cover open Presence of print head Presence of ink tank Presence of paper Paper width Waste ink absorber full Remaining ink amount Available Detected by dot counting Reset by user operation Enabled at default Print head alignment Available 11 types Acoustic noise level Fine Glossy Photo Paper Fine Approx 43 dB Sound pressure level ISO9296 mode HQ Approx 46 dB HS Approx 55dB w
9. ime required BK and CL ink drawing is simultaneously performed Cleaning type Amount of ink used Manual cleaning BK Approx 0 12 g Dot count cleaning Timer cleaning 24 hours to 2 weeks eee PRION EO Print head replacement BK Approx 0 42 g Approx 40 sec Ink tank replacement O Cleaning when the print head is not capped at printer power on Ger APROX O Ag Cleaning on arrival at user BK Approx 0 42 g EE eae Timer cleaning 2 weeks to 3 months CL Approx 0 52 g po i Print head deep cleaning BK Approx 1 5g Timer cleaning 3 months or more CL Approx 2 2 g APPIO OSER 17121 6 Printhead alignment The printer has a print head alignment function print head position adjustment function As itis not necessary to perform print head alignment at setup or installation of the printer the function is only briefly introduced at installation Print head alignment This is a function to correct displacements between the nozzle lines of the print head and incorrect print position at bi directional printing The adjustment is conducted using the printed head position adjustment pattern Print head alignment between black even and odd nozzles Print head alignment between cyan even and odd large nozzles Print head alignment between magenta even and odd large nozzles Print head alignment between cyan even and odd small nozzles Print head alignment between magenta even and odd small nozzles Print head alignment in bi directio
10. inking in Orange and Green Alternately LED Error Corrective Action blinking Replace the printer as it has failed Replace the printer as it has failed 7 times Waste ink absorber full or platen waste ink Replace the printer as it has failed absorber full EEPROM error Replace the printer as it has failed 10 times No print head detected excepting print head Replace the printer as it has failed replacement during printing Print head temperature rise error Replace the printer as it has failed 5 21 3 3 Ink Low Warning Ink low warnings are displayed by the Status Monitor only when the remaining ink level detection is enabled and no Status Monitor display when disabled Note The Status Monitor display in the table below is for Windows Warning Display by Status Monitor Ink low warning 1 approx half level Ink low warning 2 low remaining ink Ink low warning 3 ink level unknown peaches 6 21 4 SERVICE MODE To conduct the following functions a host computer Windows 98 ME 2000 XP printer driver and service tool QY9 0066 for the iP1500 are needed If an error has occurred in the printer the service tool cannot be used as it is To use the service tool set the printer in the special mode following the procedures below lt Special mode setting procedures gt With the print head installed while pressing and holding the Power button connect the AC plug After the LED lights in green wit
11. me separately from the count by paper type l IP1500 P VX XX D XXXXX X Page XXXX PL XXXX HR XXXX GP XXXX CA XXXX BL XXXX SettingTime XXXX XX XX_ XX XX YY YY YY YY USB YYYYYY 19 21 APPENDIX 2 iP1500 SERVICE TOOL lt How to use the iP1500 Service Tool QY9 0066 gt Usage Shipment inspection pattern printing Destination setting in EERPROM EEPROM reset Supported OS Windows 98 ME 2000 XP J E version QY9 0066 Distribution method Provided by SSIS Download iP1500 Service Tool from software download in SSIS lt Usage procedures gt 1 Unzip iP1500tool_V100 EXE Double click to unzip the file 2 Open the iP1500tool_ V100 folder created after unzipping 3 Open GeneralTool exe fe GeneralToo for T3164 VWerl 14 E lol x oor seen T3164 TEST TOOL ie USE PORT J ia PRINT eww mswccccnccccccoso ox GLEANING Fi TT EEPROM CLEAR CEAR WASTE INK COUNTER mua Baai ENDURANCE MODE HEAT RUN CLEANING ENDURANCE CAP WIPPING ENDURANCE FREQUENCY z Saline STOP RESET INK CONSUMPTION CLEANING CLEANING B CLEANING CLEANING D QUIT 4 Select the connected USB port number from USB PORT A lt How to print the shipment inspection pattern gt 1 Select TEST PATTERN 1 B and the shipment inspection pattern 1 will be printed Refer to APPENDIX 1 SHIPMENT INSPECTION PATTERN 1 lt How to set the destination gt 1 In SET DESTINATION C select
12. n the iP1500 the LF and CR motors and the LF encoder are soldered to the logic board ass y and the connectors which were used in prior models are eliminated In addition the CR flexible cable is soldered to the print head to eliminate the connector However in peak periods of production instead of soldering the connector may be used for the CR flexible cable on the print head side lt Special notes on servicing gt In replacing the logic board ass y remove the solder from the backside of the logic board s LF motor CR motor and LF encoder cable connections and re solder them to the replaced logic board ass y Regarding the CR flexible cable as servicing is to be conducted by replacement of the print unit no solder removal or re soldering of the cable itself is required Logic Board Ass y 13 21 8 PRODUCT TECHNICAL INFORMATION 8 1 FAQ Problems specific to the iP 1500 and corrective actions Possible Call Claim 1 A Installation Carriage error LED blinks LED blinks alternately in orange and Remove the packing material fixing the The user may not have removed the alternately in orange and green 2 green 2 times carriage error packing material at unpacking and installation Although a caution sheet is packaged together with the printer the user may not have noticed it Note Even if the packing material remains no parts are damaged 2 A Ink tank installation error LED blinks in orange 4 times
13. nal black printing Print head alignment of large nozzles in color bi directional printing Print head alignment between black and photo black nozzles Print head alignment of small nozzles in color bi directional printing Print head alignment between color large and small nozzles Print head alignment between magenta large and small nozzles Perform from the printer driver s Maintenance At initial set up by the user notice to perform the print head alignment is displayed in the Status Monitor AGCTITOATMM VOW DY lt Possible problems with this function gt The line is not straight gt Perform print head alignment from the printer driver Printout is granulated gt Disable the Quiet mode 18 21 APPENDIX 1 SHIPMENT INSPECTION PATTERN 1 Check item 1 Non ejection of ink Total area of the sample below Check item 2 Top of form Print EEPROM information gt See below for details C nozzle check pattern M nozzle check pattern Y nozzle check pattern BK nozzle check pattern Check item 3 Gray area HAN Check item 4 Vertical lines po Paper size A4 lt EEPROM information print gt Model name ROM version r Main ink absorber waste ink amount Number of sheets fed Page Total PL Plain paper PR PR 101 PP 101 MP 101 CA Postcard inkjet postcard glossy photo card BL Borderless printing counted Pane Installation ti
14. ncel button 2 times and release both the Power and Resume Cancel buttons Each time the Resume Cancel button is pressed the LED lights alternately in orange and green starting with orange 2 Print the shipment inspection pattern and reset the EEPROM following the procedures in 4 SERVICE MODE 3 Press the Power button to turn off the printer The paper lifting plate is raised and the carriage moves to the print head replacement position Remove the print head DO NOT print after this point 10 21 6 2 Print Head Troubleshooting Flowchart print head operation confirmation Connect to computer Nozzle check pattern printing See 4 SERVICE MODE for printing method Y OD n See 4 SERVICE MODE Print head cleaning for cleaning method Nozzle check pattern printing O Yes Print head deep cleaning See 4 SERVICE MODE for cleaning method Nozzle check pattern printing O Yes i Print head deep cleaning Nozzle check pattern printing Yes 4 O Replace ink tanks Nozzle check pattern printing Yes i No 11121 7 SPECIAL NOTES ON SERVICING 7 1 Resetting the Main and Platen Waste Ink Counters The counters for the main waste ink absorber and the platen waste ink absorber can be reset separately At waste ink absorber replacement using the iP 1500 service tool reset the applicable waste ink counter s When both the main and platen waste ink absor
15. ng operations from the printer driver s Maintenance 1 In Low Ink Warning Setting enable Display low ink warning 2 In Ink Counter Reset reset the applicable ink counter s Note Be sure to reset the ink counter from the printer driver s Maintenance after replacing ink tanks lt Possible problems with this function gt Due to user error the actual remaining ink level does not match the indicated remaining ink level resulting in ink out etc User error Forgetting to reset the ink counter ink counter reset other than when replacing ink tanks Due to the specific print pattern the actual remaining ink level does not match the indicated remaining ink level resulting in ink out Specific print pattern Continuous printing using any one of the CMY colors of ink continuous BK solid printing etc 5 Print head deep cleaning The printer has a print head deep cleaning refreshing function Print head deep cleaning refreshing This is a deep cleaning function in order to resolve print failure due to ink clogging the print head The black ink is pigment based and clogs easier than other dye based ink Perform from the printer driver s Maintenance lt Possible problems with this function gt Excessive ink consumption when conducting print head deep cleaning repeatedly The amount of ink used is approx 10 to 15 times the normal manual cleaning amount lt Reference gt Cleaning types amount of ink used and t
16. nk separate type BK 320 nozzles in 2 vertical lines C M Y 128 nozzles in 2 vertical lines per color Ink droplet BK 30 pl CL 5 pl 2 pl BK pigment based ink CL Y M C high brilliance Ink tank BCI 24 Black BCI 24 Color Weight Approx 58g excluding ink tanks Supply method Service part excluding ink tanks Part number QY6 0054 000 Print head life 4 000 pages Same as the printer main unit Note Although the print head can be physically installed in the i350 1355 i250 i255 S300 and S330 series printers it is incompatible with and cannot be used in those models 4 21 3 ERRORDISPLAY Errors are displayed by the LEDs and ink low warnings are displayed by the Status Monitor 3 1 Operator Call Error LED Blinking in Orange to feed the paper Resume Cancel button 4 times Re install the ink tanks and close the access cover installed or print head EEPROM data is print head installed power the printer off and on abnormal Waste ink absorber full or platen waste ink Pressing the Resume Cancel button will exit the absorber full warning approx 95 of the error and enable printing maximum capacity 5 times Print head not installed or failure has Install the print head and close the access cover occurred in the print head Or confirm the print head is QY6 0054 000 and Non supported print head see page 4 is perform re installation If not recovered with the 3 2 Service Call Error LED Bl
17. r gt The audible sound becomes only slightly quieter Printing is slow gt Disable the Quiet mode 4 Remaining ink level detection function The printer has a function to detect the remaining ink level Default setting ON Detection method Dot counting Counted for each BK CL ink tank CL tank The remaining ink level is detected by total counted dot values of 3 colors of ink Display method Displayed on the Status Monitor at 3 levels listed below for each BK CL ink tank Level 1 Half level of remaining ink level Approx 40 of ink remaining Level 2 Indication of mark Approx 10 of ink remaining Level 3 Indication of mark Remaining ink level is unknown ink may be used up anytime Note Remaining ink detection function displays the status only and does not cause errors 16 21 Accuracy The margin of error of detection accuracy is 10 in normal printing The margin of error is likely to be large in the following specific print patterns When printing continuously using any one of the CMY colors of ink gt As the remaining ink level is calculated by total counted dot values of 3 colors of ink if any of the C M Y inks is heavily consumed the margin of error for remaining ink increases When performing continuous BK solid printing gt With continuous printing ink flow from the tank to the ink chamber can be interrupted after which ink remains unused in the tank Reset procedure Perform the followi
18. rless printing up to A4 and LTR sizes lt Possible problems with this function gt Smearing on the address side of postcards in continuous borderless printing on the message side gt Perform Bottom Plate cleaning and clean the ribs on the platen Smearing on the backside of paper in continuous borderless printing gt Perform Bottom Plate cleaning and clean the ribs on the platen Ink mist on the platen gt Perform Bottom Plate cleaning and clean the ribs on the platen 2 No paper selection lever The printer does not need adjustment via a paper selection lever Adjustment of the head to paper distance when printing envelopes is not necessary lt Possible problems with this function gt The head rubs against the paper when the amount of paper curl is large gt Flatten curled paper to less than 3 mm gt In print modes other than borderless printing conduct printing in the print quality assurance area of the top and bottom edges Top margin 28 mm bottom margin 26 5 mm 3 Quiet mode The printer has a quiet mode function Compared with the normal mode Acoustic noise level Slightly lower HQ normal Approx 43 4 dB Quiet Approx 42 8 dB Audible overtone level Sound quality changes and sound becomes quieter Print speed Slows BK printing in HQ HS mode using an acoustic noise measurement pattern Approx 1 3 times lt Possible problems with this function gt The operation sound does not become quiete
19. t ssSS Environmental requirements During operation Temperature 5C to 35C 41F to 95F Humidity 10 to 90 RH no condensation Non operation OC to 40C 32F to 104F 5 to 95 RH no condensation 3 21 Power supply Input voltage Frequency AC 100 to 127 V 50 60Hz LV AC 220 to 240 V 50 60Hz HV Power consumption During printing Approx 8 W Stand by status Approx 1 W External dimensions With the paper support extended Approx 416 W x 250 D x 305 H mm no paper output tray With the paper support retracted Approx 416 W x 207 D x 165 H mm no paper output tray Approx 2 5 kg excluding the print head and ink tanks Related standards Electromagnetic radiance VCCI FCC IC CE Mark Taiwan EMC C Tick CCC EMC Korea MIC Electrical safety Gost R DENAN UL C UL CB Report GS FT SASO SPRING Korea EK IRAM Note Not Blue Angel compliant 2 2 Product Life Specified print volume or the years of use whichever comes first 3 years of use Print volume 4 000 pages Black 2 000 pages A4 standard mode 1 500 character pattern Color 1 200 pages A4 7 5 duty per color pattern 120 pages A4 photo borderless printing 80 pages 4 x 6 photo borderless printing 600 pages Postcard photo borderless printing Note The above print volume breakdown is estimated using average user consumption patterns 2 3 Print Head Specifications 4 color integrated type ink ta
20. the applicable model name IP 1500J for Japan model IP1500E for non Japan models 2 Click DEVICE ID D and confirm the model name indicated in the E area iP_ 1500 for iP1500J IP 1500 for iP1550E Or confirm the model name on the shipment inspection pattern printout lt How to reset EEPROM gt After marking the EEPROM CLEAR check box perform the shipment inspection pattern printing The EEPROM will be reset 20 21 lt How to reset the waste ink counter gt In CLEAR WASTE INK COUNTER G select MAIN or PLATEN The selected waste ink counter will be reset MAIN resets the main waste ink counter PLATEN resets the platen waste ink counter If both the main and platen waste ink absorbers are replaced reset both the main and platen waste ink counters When the waste ink counters are re set they are not re set to zero but to 10 000mg for the main counter and 3 600mg for the platen counter lt How to confirm EEPROM information details gt Click EEP ROM INFORMATION H The EEP ROM INFORMATION dialog box will open to display EEPROM information details 21 21
21. to 10 000mg and 3 600mg respectively 7 21 8 21 5 EXTERNAL VIEW PARTS LIST Common Part Number Rank Q ty Description Remark se mc SENDO PRINT HEAD In common with the iP2000 9 21 6 TROUBLESHOOTING FLOWCHART Service Call Yes Error No Open access cover and install print head Service Call Yes Error No Connect to computer Shipment inspection pattern printing See 4 SERVICE MODE for lt Shipment inspection pattern check items gt printing method See APPENDIX 1 SHIPMENT INSPECTION PATTERN 1 1 Non ejection of ink Yes NG 2 Top of form Off the paper NG 3 Vertical lines Not connected NG Replace print head and print 4 Gray area White lines uneven density NG shipment inspection pattern No Main waste ink counter less than 7 Visually check the platen waste ink absorber and replace it if it is soiled Yes erma 6 1 Printer Main Unit Troubleshooting Flowchart how to confirm printer operation at refurbishment lt Note for normal printer refurbishment gt At end of refurbishment set the printer to the default shipment conditions with the paper lifting plate in the raised position and the carriage locked in the home position following the steps below 1 Install the print head and while pressing and holding the Power button connect the AC plug After the LED lights in green with the Power button still pressed press the Resume Ca
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