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Sun Fire V215 and V245 Servers Service Guide

1. This appendix describes DIMM and PCI configuration guidelines for the Sun Fire V215 and V245 Servers The following topics are covered m Section A 1 DIMM Guidelines on page A 1 m Section A 2 PCI E and PCI X Card Guidelines on page A 3 A 1 DIMM Guidelines Use the DIMM guidelines FIGURE A 1 and TABLE A 1 to help you plan the memory configuration of your server m There are 8 slots that hold industry standard DDR 333 memory DIMMs providing a total of 32 GB of memory m Sun Fire V215 and V245 servers accept the following DIMM sizes 512 MB 1 GB 2 GB 4 GB m Sun Fire V215 and V245 servers support two ranks of four DIMMs each a At minimum rank 0 must be fully populated with four DIMMS of the same capacity a DIMMs can be added four at a time of the same capacity to fill rank 1 A 1 FIGURE A 1 DIMM Layout TABLE A 1 DIMM Name DIMM Number and DIMM Connector Motherboard DIMM Name DIMM Number DIMM Connector Rank 0 MB P0 B0 D0 DIMM 0 J5 MB P0 B0 D1 DIMM 1 J2 MB P0 B1 D0 DIMM 2 J4 MB P0 B1 D1 DIMM 3 J1 Rank 1 MB P1 B0 D0 DIMM 4 J25 MB P1 B0 D1 DIMM 5 J29 MB P1 B1 D0 DIMM 6 J27 MB P1 B1 D1 DIMM 7 J30 Sun Fire V215 and V245 Servers Service Guide September 2006 Note DIMM names in messages are displayed with the full name such as MB P0 B0 D0 A 2 PCI E and PCI X Card Guidelines The PCI expansion system is configured using a variety of riser cards U
2. This chapter describes how to replace the hot swappable and hot pluggable customer replaceable units CRUs in the Sun Fire V215 and V245 servers The following topics are covered m Section 2 1 Devices That are Hot Pluggable or Hot Swappable on page 2 2 m Section 2 2 Hot Plugging a Hard Drive on page 2 2 m Section 2 3 Hot Swapping a Fan Tray on page 2 7 m Section 2 4 Hot Swapping a Hard Drive Fan Tray on page 2 11 m Section 2 5 Hot Swapping a Power Supply on page 2 13 2 1 2 1 Devices That are Hot Pluggable or Hot Swappable Hot pluggable devices are those devices that you can remove and install while the server is running but you must perform administrative tasks before or after installing the hardware for example mounting a hard drive In the Sun Fire V215 and V245 servers the following device is hot pluggable m Hard drives Hot swappable devices are those devices that can be removed and installed while the server is running without affecting the rest of the servers capabilities In the Sun Fire V215 and V245 servers the following devices are hot swappable m Fan trays m Hard drive fan tray a Power supplies Note In Sun Fire V215 and V245 servers the chassis mounted hard drives can be hot swappable depending on how they are configured 2 2 Hot Plugging a Hard Drive The hard drives in the Sun Fire V215 and V245 servers are hot pluggable but this capability d
3. Installing the Hard Drive Fan Tray on page 3 52 Section 3 3 23 Sun Fire V245 Removing the Hard Drive Fan Tray Connector Board on page 3 53 Section 3 3 24 Sun Fire V245 Installing the Hard Drive Fan Tray Connector Board on page 3 54 Section 3 3 25 Removing the Battery on page 3 55 Section 3 3 26 Installing the Battery on page 3 56 Section 3 3 27 Removing NVRAM on page 3 57 Section 3 3 28 Installing NVRAM on page 3 58 Chapter 3 Replacing Cold Swappable FRUs 3 15 To locate these FRUs see Section B 1 Customer and Field Replaceable Units on page B 1 Note Procedures for removing and installing hot swappable and hot pluggable CRUs are described in Chapter 2 3 3 1 Removing PCI E and PCI X Cards 1 Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 2 Remove the rear cover See Section 3 2 9 Removing the Rear Cover on page 3 10 3 Sun Fire V245 Remove the air baffle Removal of a long PCI card might require you to remove the air baffle 4 Locate the PCI card that you want to remove To locate the PCI card slots refer to FIGURE 3 9 and FIGURE 3 10 PCI E slot 0 PCI X slot 1 PCI hold down bracket FIGURE 3 9 Location of PCI E and PCI X Slots and PCI Hold Down Bracket Sun Fire 3 16 Sun Fire V215 and V245 Servers Service Guide September 2006 PCI E Slot 2 PCI X slot 3 PCI E
4. See Section 3 2 10 Removing the Bezel on page 3 11 Remove the front cover See Section 3 2 11 Removing the Front Cover on page 3 13 Remove the two screws that secure the front indicator board to the chassis FIGURE 3 28 3 40 Sun Fire V215 and V245 Servers Service Guide September 2006 3OA2 Front indicator board FIGURE 3 28 Removing the Front Indicator Board Remove the front indicator board Slide the board to the right to disconnect it from the front I O board Place front indicator board on an antistatic mat Installing the Front Indicator Board Unpackage the replacement front indicator board and place it on an antistatic mat Install the front indicator board in the chassis FIGURE 3 28 Slide the board to the left to connect it to the front I O board Secure the front indicator board to the chassis using two philips screws Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 Chapter 3 Replacing Cold Swappable FRUs 3 41 3 3 13 Removing the Fan Tray Connector Boards 1 Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 2 Remove the fan trays Only remove the fan trays that are necessary to remove the defective fan tray connector board See Section 2 3 1 Removing a Fan Tray on page 2 8 Note Sun Fire V215 servers have two fans for each fan tray
5. 3 Remove the Phillips screws that secure the fan tray connector boards to the chassis FIGURE 3 29 Fan tray connector board 2 Screw 2 Front I O board FIGURE 3 29 Removing the Fan Tray Connector Board 4 Slide the fan tray connector boards to the right to disengage them from the front T O board 5 Remove the fan tray connector boards and place the boards on an antistatic mat 3 42 Sun Fire V215 and V245 Servers Service Guide September 2006 3 3 14 3 30 15 Installing the Fan Tray Connector Boards Unpackage the replacement fan tray connector boards and place the boards on an antistatic mat Lower the boards into place and slide the boards to the left to plug the boards into the front I O board Secure the boards to the chassis with the Phillips screws Reinstall the fan trays See Section 2 3 2 Installing a Fan Tray on page 2 10 Note Sun Fire V215 servers have two fans for each fan tray Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 Removing the Front I O Board Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 Remove the rear cover See Section 3 2 9 Removing the Rear Cover on page 3 10 Sun Fire V245 Remove the air baffle See Section 3 2 12 Sun Fire V245 Removing the Air Baffle on page 3 13 Remove the bezel See Section 3 2 1
6. 4 From the front of the server pull the release tabs forward and pull the server forward until it is free of the rack rails FIGURE 3 4 A release tab is located on each rail 3 8 Sun Fire V215 and V245 Servers Service Guide September 2006 o 27 Slide assembly 2 BZ FIGURE 3 4 Release Tabs and Slide Assembly Set the server on a sturdy work surface Performing Electrostatic Discharge Antistatic Prevention Measures Prepare an antistatic surface to set parts on during the removal installation or replacement process Place ESD sensitive components such as the printed circuit boards on an antistatic mat The following items can be used as an antistatic mat a Antistatic bag used to wrap a Sun replacement part m Sun ESD mat part number 250 1088 a A disposable ESD mat shipped with some replacement parts or optional system components Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Chapter 3 Replacing Cold Swappable FRUs 3 9 3 2 8 3 2 9 Removing Power From the Server Caution The system supplies standby power to the circuit boards even when the server is powered off Disconnect the power cords from the power supplies Removing the Rear Cover Note Some field replaceable units FRUs require removal of the rear cover Pre
7. OpenBoot Diagnostics 1 9 1 4 1 Starting OpenBoot Diagnostics 1 9 1 4 2 Controlling OpenBoot Diagnostics Tests 1 9 1 4 2 1 test and test all Commands 1 10 1 4 2 2 What OpenBoot Diagnostics Error Messages Tell You 1 11 1 4 3 OpenBoot Diagnostic Commands 1 12 1 4 3 1 probe scsi and probe scsi all Commands 1 12 1 4 3 2 probe ide Command 1 13 1 4 3 3 show devs Command 1 14 1 4 3 4 Running OpenBoot Commands 1 15 Operating System Diagnostic Tools 1 15 1 5 1 Error and System Message Log Files 1 15 1 5 2 Solaris System Information Commands 1 15 1 5 2 1 prtconf Command 1 16 1 5 2 2 prtdiagCommand 1 16 1 5 2 3 prtfruCommand 1 17 1 5 2 4 psrinfoCommand 1 17 1 5 2 5 showrev Command 1 17 1 6 Recent Diagnostic Test Results 1 18 1 6 1 Viewing Recent Test Results 1 18 1 7 Additional Diagnostic Tests for Specific Devices 1 18 1 7 1 Confirming That the Internal Hard Drives are Active 1 19 1 7 2 Confirming That the External Hard Drives Are Active 1 20 1 7 3 Confirming That the DVD Super Multi Drive is Connected 1 20 1 7 4 Checking Network Connections on the Primary Network 1 21 1 7 5 Checking Network Connections on Additional Network Interfaces 1 22 2 Replacing Hot Pluggable and Hot Swappable CRUs 2 1 2 1 Devices That are Hot Pluggable or Hot Swappable 2 2 2 2 Hot Plugging a Hard Drive 2 2 2 2 1 Removing a Hard Drive 2 3 2 2 2 Installing a Hard Drive 2 5 2 3 Hot Swappinga Fan Tray 2 7 2 3 1 Removing a Fan Tray 2 8 2 3 2 Installing a Fan Tray
8. 1 16 T test command OpenBoot Diagnostics tests 1 10 test all command OpenBoot Diagnostics tests 1 11 test args variable 1 10 keywords 1 10 Top Fan indicator 2 8 2 10 U Universal Serial Bus devices running OpenBoot Diagnostics self tests 1 11 upper and lower cable retainers 3 37 3 38 3 40 Ww World Wide Name probe scsi 1 12 Index 4 Sun Fire V215 and V245 Servers Service Guide September 2006
9. ERROR FLASHPROM CRC 32 is incorrect SUMMARY Obs 0xlea5bc20 Exp 0x5c896226 XOR 0x422cde06 Addr 0xfeblfffc DEVICE ebus 1f 464000 flashprom 0 0 SUBTEST selftest MACHINE Sun Fire V215 SERIAL 64196915 DATE 04 07 2006 23 27 45 GMT CONTROLS diag level max test args Error ebus 1f 464000 flashprom 0 0 selftest failed return code 1 Selftest at ebus 1f 464000 flashprom 0 0 errors 1 failed Pass 1 of 1 Errors 1 of 1 Tests Failed 1 Elapsed Time 0 0 0 1 1 4 3 OpenBoot Diagnostic Commands OpenBoot commands that can provide useful diagnostic information are m probe scsi and probe scsi all m probe ide m show devs 1 4 3 1 probe scsi and probe scsi all Commands The probe scsi and probe scsi all commands diagnose problems with SCSI devices Caution If you use the halt command or the Stop A key sequence to reach the ok prompt and then issue the probe scsi or probe scsi all command the syetem might hang The probe scsi command communicates with all SCSI devices connected to on board SCSI controllers The probe scsi all command additionally accesses devices connected to any host adapters installed in PCI slots For any SCSI device that is connected and active the probe scsi and probe scsi all commands display its loop ID host adapter logical unit number unique World Wide Name WWN and a device description that includes type and manufacturer 1 12 Sun Fir
10. FIGURE 3 6 Remove the bezel See Section 3 2 10 Removing the Bezel on page 3 11 Remove the front cover FIGURE 3 6 While holding the front cover door open slide the front cover forward and remove Sun Fire V245 Removing the Air Baffle Caution To prevent the system from overheating ensure that the air baffle is correctly installed before powering on the server Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 Remove the rear cover See Section 2 2 7 Removing the Rear Cover on page 2 9 3 Lift the handle and remove the air baffle from the server FIGURE 3 8 Chapter 3 Replacing Cold Swappable FRUs 3 13 FIGURE 3 8 Air Baffle Guide Pins and Handle Sun Fire V245 3 2 13 Sun Fire V245 Installing the Air Baffle installed to prevent the system from overheating Caution When the server is in operation ensure that the air baffle is correctly 1 Use the guide pins to align and install the air baffle into the chassis FIGURE 3 8 Ensure that the air baffle is aligned and fully seated in the chassis 2 Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 3 14 Sun Fire V215 and V245 Servers Service Guide September 2006 oe Removing and Installing FRUs This section provides procedures for replacing the following field replaceable units FRUs insi
11. See IDE bus interlock switch 3 60 L latch 2 4 power supply 2 14 slide rail 3 6 location of hard drives 2 4 locator button 2 10 Locator indicator Locator button 2 10 Index 2 Sun Fire V215 and V245 Servers Service Guide September 2006 log files 1 15 logical unit number probe scsi 1 12 loop ID probe scsi 1 12 M maintenance position 3 5 3 7 message POST 1 6 motherboard B 5 front I O cable B 5 SAS backplane cable B 6 motherboard handles 3 34 motherboard front I O board cable 3 30 motherboard SAS backplane cable 3 32 3 37 N NVRAM B 6 O OpenBoot commands probe ide 1 13 probe scsi 1 12 probe scsi all 1 12 show devs 1 14 OpenBoot configuration variables purpose of 1 7 table of 1 7 OpenBoot Diagnostics tests error messages 1 11 hardware device paths 1 10 running from the ok prompt 1 10 test command 1 10 test all command 1 11 output device variable 1 8 overtemperature condition determining with prtdiag 1 16 P patches installed determining with showrev 1 17 PCI E and PCI X card guidelines A 3 hold down bracket 3 17 riser boards B 6 slots Sun Fire V215 3 16 slots Sun Fire V245 3 17 PCI E and PCI X riser boards B 6 PCI X riser board standoff 3 29 3 30 3 36 PCI X riser board standoff release 3 29 POST limitations of message display 1 8 messages 1 6 power distribution board 3 38 B 6 power supply B 6 power supply latch 2 14 powering off server ALOM
12. 19 Installing PCI E or PCI X Riser Boards 3 21 Contents v 3 3 5 3 3 6 3 3 7 3 3 8 3 3 9 3 3 10 3 3 11 3 3 12 3 3 13 3 3 14 3 3 15 3 3 16 3 3 17 3 3 18 3 3 19 3 3 20 3 3 21 3 3 22 3 3 23 3 3 24 3 3 25 3 3 26 3 3 27 3 3 28 Removing DIMMs 3 22 Installing DIMMs 3 25 Removing the Motherboard Assembly 3 27 Installing the Motherboard Assembly 3 34 Removing the Power Distribution Board 3 36 Installing the Power Distribution Board 3 39 Removing the Front Indicator Board 3 40 Installing the Front Indicator Board 341 Removing the Fan Tray Connector Boards 3 42 Installing the Fan Tray Connector Boards 3 43 Removing the Front I O Board 3 43 Installing the Front I O Board 3 44 Removing the DVD Super Multi Drive 3 45 Installing the DVD Super Multi Drive 3 46 Removing the Hard Drive Backplane 3 47 Installing the Hard Drive Backplane 3 49 Removing the Hard Drive Fan Tray 3 50 Installing the Hard Drive Fan Tray 3 52 Sun Fire V245 Removing the Hard Drive Fan Tray Connector Board 3 53 Sun Fire V245 Installing the Hard Drive Fan Tray Connector Board 3 54 Removing the Battery 3 55 Installing the Battery 3 56 Removing NVRAM 3 57 Installing NVRAM 3 58 3 4 Procedures for Finishing Up 3 58 3 4 1 3 4 2 Installing the Front Cover and Bezel 3 58 Installing the Rear Cover 3 60 vi Sun Fire V215 and V245 Servers Service Guide September 2006 3 4 3 Reinstalling the Server in the Rack 3 61 3 4 4 Returning the S
13. 3 36 These screws attach the fan tray cage to the chassis of the server 5 Remove the hard drive fan tray cage 6 Disconnect the cable from connector J1 FIGURE 3 37 This cable connects connector J1 on the hard drive fan tray connector board to connector J6 on the power distribution control board Chapter 3 Replacing Cold Swappable FRUs 3 53 3 3 24 Cable Connector J1 Screw Hard drive fan tray connector board Power distribution board Connector J6 FIGURE 3 37 Hard Drive Fan Tray Connector Board Connector J1 Remove the screw This screw secures the hard drive fan tray connector board to the chassis Remove the hard drive fan tray connector board Sun Fire V245 Installing the Hard Drive Fan Tray Connector Board Unpackage the replacement hard drive fan tray connector board and place it on an antistatic mat Install the hard drive fan tray connector board FIGURE 3 37 Install the screw This screw secures the board to the chassis Connect the cable between the hard drive fan connector board and the power distribution board This cable connects connector J1 on the hard drive fan tray connector board to connector J6 on the power distribution control board Install the hard drive fan tray cage FIGURE 3 36 3 54 Sun Fire V215 and V245 Servers Service Guide September 2006 3 3 25 Install the two screws These screws secure the hard drive fan tray cage to the chass
14. 3 4 ALOM Command 3 4 graceful shutdown 3 5 probe ide command OpenBoot 1 13 procedures parts replacement 3 3 processor speed displaying 1 17 prtconf command Solaris 1 16 prtdiag command Solaris 1 16 prtfru command Solaris 1 17 psrinfo command Solaris 1 17 R rear cover 3 60 rear cover release button 3 10 rear fan tray cover door Sun Fire V215 2 11 reinstalling server in rack 3 61 removing air baffle V245 3 22 battery 3 55 DIMMs 3 22 DVD Super Multi drive 3 45 fan tray 2 8 fan tray connector boards 3 42 front bezel 3 11 front I O board 3 43 front indicator board 3 40 hard drive backplane 3 47 hard drive fan tray 2 11 motherboard assembly 3 27 NVRAM 3 57 PCI E and PCI X cards 3 16 PCI E and PCI X riser boards 3 19 power 3 10 power distribution board 3 36 rear cover 3 10 server from rack 3 7 removing hard drive 2 3 required tools 3 4 Index 3 revision hardware and software displaying with showrev 1 17 riser boards 3 20 S safety symbols 3 2 SAS drive backplane 3 49 SCSI devices diagnosing problems 1 12 SEEPROM B 6 Service Required indicator 2 8 show devs command OpenBoot 1 14 showrev command Solaris 1 17 software revision displaying with showrev 1 17 Solaris commands prtconf 1 16 prtdiag 1 16 prtfru 1 17 psrinfo 1 17 showrev 1 17 spring latch 3 46 Sun Fire V215 air baffle 3 23 system configuration card 1 6 system memory determining amount
15. Chapter 1 Diagnosing Server Performance and Faults 1 5 1 3 POST Diagnostics POST is a firmware program that is useful in determining if a portion of the system has failed POST verifies the core functionality of the system including the CPU modules motherboard memory and some on board I O devices POST also generates messages that can be useful in determining the nature of a hardware failure POST can be run even if the system is unable to boot POST resides in a PROM located on the MBC board ALOM and detects most persistent type fault conditions POST can run under the following four conditions 1 POST will run automatically when power is applied to the system 2 POST will run in service mode when the system is reset with the reset all command from the ok prompt 3 POST will run when the keyswitch is set to the diag position 4 POST will run when the post command is issued from the ok prompt If diag level is set to menu a menu of all the tests executed at power up is displayed POST diagnostic and error message reports are displayed on a console 1 3 1 Starting POST Diagnostics 1 Obtain the ok prompt 2 Type ok post level verbosity where level specifies the level of diagnostics min max menu of f and verbosity specifies the diagnostic verbosity debug max normal min none Status and error messages are displayed in the console window If POST detects an error it displays an error messa
16. Note Do not tighten the screws until all three are installed Sun Fire V215 Install the DVD super multi drive and hard drive assembly into the chassis The DVD super multi drive and hard drive assembly are housed together in the hard drive cage assembly Sun Fire V215 Install the screw that secures the hard drive cage assembly to the chassis FIGURE 3 31 Chapter 3 Replacing Cold Swappable FRUs 3 49 10 11 3 0 21 Sun Fire V245 Use three screws to attach the hard drive backplane to the hard drive cage assembly FIGURE 3 32 Note Do not tighten the screws until all three of them are in place Reinstall the DVD super multi drive if necessary See Section 3 3 18 Installing the DVD Super Multi Drive on page 3 46 Connect the motherboard SAS backplane cable to the replacement hard drive backplane If necessary connect the motherboard SAS backplane cable to the DVD super multi drive Install the upper and lower cable retainers FIGURE 3 21 Reinstall all hard drives in the slots from which you removed them If necessary see Section 2 2 2 Installing a Hard Drive on page 2 5 Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 Removing the Hard Drive Fan Tray Open the rear cover door FIGURE 3 34 Lift the rear cover door latch 3 50 Sun Fire V215 and V245 Servers Service Guide September 2006
17. Slot 0 PCI X slot 1 PCI hold down bracket FIGURE 3 10 Location of PCI E and PCI X Slots and PCI Hold Down Bracket Sun Fire V245 If necessary make a note of where the PCI card is installed Also note the location of any cables for reinstallation later Release the PCI hold down bracket FIGURE 3 9 or FIGURE 3 10 Rotate the PCI hold down bracket 90 degrees so it no longer covers the PCI card that you want to remove Carefully remove the PCI card from the PCI card slot and riser board connector FIGURE 3 11 FIGURE 3 11 Riser Board and PCI Card Connector Sun Fire V215 Chapter 3 Replacing Cold Swappable FRUs 3 17 3 0 2 Place the PCI card on an antistatic mat Installing PCI E or PCI X Cards Unpackage the replacement PCI E or PCI X card and place it on an antistatic mat Locate the proper PCI slot for the card you are replacing FIGURE 3 9 or FIGURE 3 10 If necessary review the PCI E and PCI X Card Guidelines to plan your installation See Section A 2 PCI E and PCI X Card Guidelines on page A 3 for additional information Rotate the PCI hold down bracket 90 degrees so you can install the card If necessary remove the filler panel Insert the PCI card into the slot Rotate the PCI hold down bracket 90 degrees to lock the card in place Sun Fire V245 If a PCI long card is installed use the brace from the air baffle to support the card 3 18 Sun Fire V215 a
18. a les droits de propriete intellectuels relatants la technologie qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y ena Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun AnswerBook2 docs sun com Sun Fire et Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marq
19. about administrative tasks refer to the Sun Fire V215 and V245 Servers Administration Guide Before following any of the procedures described in this document ensure that you have read the Sun Fire V215 and V245 Servers Compliance and Safety Manual XV How This Document Is Organized This guide is organized into the following chapters Chapter 1 describes the diagnostics tools available for use with the Sun Fire V215 and V245 servers Chapter 2 explains how to replace hot swappable and hot pluggable customer replaceable units CRUs Chapter 3 describes how to replace field replacable units FRUs that are cold swappable Appendix A explains how to configure DIMMs PCI E and PCI X cards for your server Appendix B describes the location customer and field replacable units within the Sun Fire V215 and V245 Servers Using UNIX Commands This document does not contain information on basic UNIX commands and procedures such as shutting down the server booting the server and configuring devices Refer to one or more of the following documents for this information m Solaris 10 Sun Hardware Platform Guide 817 6337 m Solaris Operating System documentation which is at http docs sun com m Other software documentation that you received with your server xvi Sun Fire V215 and V245 Servers Service Guide September 2006 Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of command
20. command transmits an inquiry to all SCSI devices connected to both the system s internal and its external SCSI interfaces Obtain the ok prompt Type probe scsi all The following shows example output from a server with no externally connected SCSI devices but containing two 73 GB hard drives both of them active 1 ok probe scsi all pci le 600000 pci 0 pci a pci 0 pci 8 scsi l MPT Version 1 05 Firmware Version 0 03 23 00 Target 0 Unit 0 Disk FUJITSU MAY2073RCSUN72G 0401 143374738 Blocks 73GB SASAddress 500000e 011772152 PhyNum 0 Target 1 Unit 0 Disk FUJITSUMAY2073RCSUN72G 0401 143374738 Blocks 73GB SASAddress 500000e0115adf42 PhyNum 1 Confirming That the DVD Super Multi Drive is Connected The probe ide command transmits an inquiry command to internal and external IDE devices connected to the system s on board IDE interface 1 Obtain the OK prompt 2 Type probe ide 1 20 Sun Fire V215 and V245 Servers Service Guide September 2006 1 7 4 The following example output shows a optional DVD super multi drive installed as Device 0 and active in a server 1 ok probe ide Device 0 Primary Master Removable ATAPI Model MATSHITADVD RAM UJ 845S Device 1 Primary Slave Not Present Device 2 Secondary Master Not Present Device 3 Secondary Slave Not Present Checking Network Connections on the Primary Network The watch net diagnostics test monitors Etherne
21. information about various FRUs The prtfru command can display this hierarchical list as well as data contained in the serial electrically erasable programmable read only memory SEEPROM devices located on many FRUs Data displayed by the prt fru command varies depending on the type of FRU In general it includes m FRU description m Manufacturer name and location m Part number and serial number m Hardware revision levels psrinfo Command The psrinfo command displays the date and time each CPU came online With the verbose v option the command displays additional information about the CPUs including their clock speed showrev Command The showrev command displays revision information for the current hardware and software When used with the p option this command displays installed patches Chapter 1 Diagnosing Server Performance and Faults 1 17 1 6 1 6 1 Recent Diagnostic Test Results Summaries of the results from the most recent POST and OpenBoot diagnostics tests are saved across power cycles Viewing Recent Test Results Obtain the ok prompt Do either of the following m To see a summary of the most recent POST results type ok show post results m To see a summary of the most recent OpenBoot diagnostics test results type ok show obdiag results This produces a system dependent list of hardware components along with an indication of which components passed and whi
22. of PCI E and PCI X Slots and PCI Hold Down Bracket Sun Fire V215 3 16 Location of PCI E and PCI X Slots and PCI Hold Down Bracket Sun Fire V245 3 17 Riser Board and PCI Card Connector Sun Fire V215 3 17 Installing a PCI Long Card Sun Fire V245 3 19 FIGURE 3 13 FIGURE 3 14 FIGURE 3 15 FIGURE 3 16 FIGURE 3 17 FIGURE 3 18 FIGURE 3 19 FIGURE 3 20 FIGURE 3 21 FIGURE 3 22 FIGURE 3 23 FIGURE 3 24 FIGURE 3 25 FIGURE 3 26 FIGURE 3 27 FIGURE 3 28 FIGURE 3 29 FIGURE 3 30 FIGURE 3 31 FIGURE 3 32 FIGURE 3 33 FIGURE 3 34 FIGURE 3 35 FIGURE 3 36 FIGURE 3 37 FIGURE 3 38 FIGURE 3 39 FIGURE 3 40 FIGURE 3 41 Riser Boards and PCI Option Cards Sun Fire V215 3 20 PCI E and PCI X Riser Boards 3 21 Removing the Air Baffle Sun Fire V215 3 24 Removing DIMMs 3 25 Motherboard Assembly 3 28 PCI X and PCI E Riser Boards Sun Fire V215 3 29 PCI X Riser Board Standoff Sun Fire V215 3 30 Motherboard to Front I O Board Cable 3 31 Upper and Lower Cable Retainers and Motherboard SAS Backplane Cable 3 32 Removing the Motherboard Assembly Screws 3 33 Removing the Motherboard Assembly From the Chassis 3 34 Installing the Motherboard Assembly 3 35 Power Supply Release Latches Sun Fire V245 3 37 Motherboard SAS Backplane Cable Routing 3 38 Removing the Power Distribution Board 3 39 Removing the Front Indicator Board 3 41 Removing the Fan Tray Connector Board 3
23. on page 3 14 6 Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 7 Use the ALOM setdate command to set the day and time Use the setdate command before you power on the host system 3 56 Sun Fire V215 and V245 Servers Service Guide September 2006 3 3 27 Removing NVRAM 1 Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 2 Remove the rear cover See Section 3 2 9 Removing the Rear Cover on page 3 10 3 If necessary remove the PCI and PCI X cards See Section 3 3 1 Removing PCI E and PCI X Cards on page 3 16 4 Remove the plastic insulator for the heat sinks 5 Sun Fire V245 Remove the air baffle See Section 3 2 12 Sun Fire V245 Removing the Air Baffle on page 3 13 6 Locate the NVRAM FIGURE 3 39 NVRAM NVRAM connector FIGURE 3 39 Removing NVRAM 7 Pull the NVRAM straight up from the connector NVRAM and the NVRAM connector are keyed Note The server will not function correctly without NVRAM installed Chapter 3 Replacing Cold Swappable FRUs 3 57 3 3 28 Installing NVRAM Unpackage the replacement NVRAM and set it on an antistatic mat Locate the NVRAM connector FIGURE 3 39 Align the NVRAM module with the NVRAM connector Note NVRAM and the NVRAM connector are keyed Press the NVRAM down until it seats Reinstall the plastic insulat
24. server availability Chapter 2 Replacing Hot Pluggable and Hot Swappable CRUs 2 7 The following indicators are lit when a fan tray fault is detected m Front and rear Service Required indicators FIGURE 2 3 and FIGURE 2 4 a Top Fan indicator on the front of the server FIGURE 2 3 a Fan Fault indicator on the faulty fan FIGURE 2 2 If an overtemperature conditions occurs the front panel CPU overtemperature indicator lights and a message is displayed on the console and logged by ALOM Tip You can use the showfault command at the sc gt prompt to view the current faults 23 1 Removing a Fan Tray 1 Gain access to the top of the server where the front cover door for the fan tray is located FIGURE 2 2 2 8 Sun Fire V215 and V245 Servers Service Guide September 2006 You might need to extend the server to a maintenance position See Section 3 2 5 Extending the Server to the Maintenance Position Rackmounted Servers Only on page 3 5 Front cover door FIGURE 2 2 Removing a Fan Tray 2 Lift the latch and open the front cover door 3 Identify the faulty fan tray A lit Fan Fault indicator on the top of a fan tray indicates that the fan tray is faulty Chapter 2 Replacing Hot Pluggable and Hot Swappable CRUs 2 9 Note Sun Fire V215 servers have 2 fans installed in each fan tray 4 Pull up on the fan tray handle until the fan tray is removed from the chassis 2 3 2 Installing a Fan Tray 1 W
25. then manually remove the drive from the chassis Perform the following process to remove a hard drive 1 At the Solaris prompt issue the cfgadm al command to list all drives in the device tree including drives that are not configured Type cfgadm al This should identify the Ap_id for the hard drive you wish to remove For example the output should look like Receptacle connected connected connected empty empty empty empty empty empty empty empty empty empty empty empty empty empty Occupant Condition configured configured configured unconfigured unconfigured unconfigured unconfigured unconfigured unconfigured unconfigured unconfigured unconfigured unconfigured unconfigured unconfigured unconfigured unconfigured unknown unknown unknown A A A A A A A ie O 0 0 O 0 O O 0 O 0 O 0 0 Chapter 2 Replacing Hot Pluggable and Hot Swappable CRUs 2 3 2 Issue the cfgadm c unconfigure command to unconfigure the disk For example type cfgadm c unconfigure c0 dsk c0t1d1 Where c0 dsk c0t1d1 is the disk that you are trying to unconfigure 3 Wait until the blue service action allowed indicator lights FIGURE 2 1 This will help you identify which drive is unconfigured and can be removed Hard drive 0 Service action allowed indicator Hard drive release button FIGURE 2 1 Locating the Hard Drive Release Button and La
26. 0 Removing the Bezel on page 3 11 Remove the front cover See Section 3 2 11 Removing the Front Cover on page 3 13 Remove the motherboard to front I O board cable FIGURE 3 20 This cable connects the front I O and motherboards Remove all six fans trays See Section FIGURE 2 2 Removing a Fan Tray on page 2 9 Remove the fan tray connector boards from the front I O board See Section 3 3 13 Removing the Fan Tray Connector Boards on page 3 42 Chapter 3 Replacing Cold Swappable FRUs 3 43 9 Remove the front indicator board See Section 3 3 11 Removing the Front Indicator Board on page 3 40 10 Remove the front I O board FIGURE 3 30 Front I O board Chassis assembly front FIGURE 3 30 Removing the Front I O Board 11 Place the front I O board on an antistatic mat 3 3 16 Installing the Front I O Board 1 Unpackage the front I O board and place it on an antistatic mat 2 Tip the front I O board downwards and slightly forward and push it into place aligning the board with the chassis FIGURE 3 30 When the board is fully seated the USB port is mounted flush against the front of the chassis assembly 3 Reinstall the front indicator board See Section 3 3 12 Installing the Front Indicator Board on page 3 41 3 44 Sun Fire V215 and V245 Servers Service Guide September 2006 3 3 17 Reinstall the fan tray connector boards Section 3 3 14 In
27. 2 10 2 4 Hot Swapping a Hard Drive Fan Tray 2 11 2 4 1 Removing a Hard Drive Fan Tray 2 11 2 4 2 Installing a Hard Drive Fan Tray 2 12 2 5 Hot Swapping a Power Supply 2 13 iv Sun Fire V215 and V245 Servers Service Guide September 2006 2 01 2 5 2 Removing a Power Supply 2 13 Installing a Power Supply 2 15 3 Replacing Cold Swappable FRUs 3 1 3 1 3 2 3 3 Safety Information 3 2 3 1 1 3 1 2 Safety Symbols 3 2 Electrostatic Discharge Safety Measures 3 3 3 1 2 1 Using an Antistatic Wrist Strap 3 3 3 1 2 2 Using an AntistaticMat 3 3 Procedures for Parts Replacement 3 3 3 2 1 3 2 2 3 2 3 3 2 4 3 2 5 3 2 6 3 2 7 3 2 8 3 2 9 3 2 10 3 2 11 3 2 12 3 2 13 Required Tools 3 4 Powering Off the Server ALOM Command Line 3 4 Powering Off the Server Graceful Shutdown 3 5 Powering Off the Server Emergency Shutdown 3 5 Extending the Server to the Maintenance Position Rackmounted Servers Only 3 5 Removing a Server From the Rack 3 7 Performing Electrostatic Discharge Antistatic Prevention Measures 3 9 Removing Power From the Server 3 10 Removing the Rear Cover 3 10 Removing the Bezel 3 11 Removing the Front Cover 3 13 Sun Fire V245 Removing the Air Baffle 3 13 Sun Fire V245 Installing the Air Baffle 3 14 Removing and Installing FRUs 3 15 3 3 1 3 3 2 3 3 3 3 3 4 Removing PCI E and PCI X Cards 3 16 Installing PCI E or PCI X Cards 3 18 Removing PCI E and PCI X Riser Boards 3
28. 21 17 Using a number 2 Phillips screwdriver remove the eleven screws that secure the motherboard assembly to the chassis FIGURE 3 22 The two screws that are installed under the motherboard SAS backplane cable are black in color The screws connect the motherboard to the power distribution board through bus bars Note When you reinstall the motherboard replace the black screws into the same screw holes 3 32 Sun Fire V215 and V245 Servers Service Guide September 2006 i Bus bar screw 2 FIGURE 3 22 Removing the Motherboard Assembly Screws Chapter 3 Replacing Cold Swappable FRUs 3 33 18 Using the green handles slide the motherboard forward and tilt the motherboard assembly to lift it out of the chassis FIGURE 3 23 Grab the handles and move the motherboard to the front of the system and lift it out of the chassis Handle 2 Motherboard FIGURE 3 23 Removing the Motherboard Assembly From the Chassis 19 Place the motherboard assembly on an antistatic mat 2 908 Installing the Motherboard Assembly Caution This procedure requires that you handle components that are sensitive to static discharge Static discharges can cause the component failures To avoid this problem ensure that you follow antistatic practices as described in Section 3 2 7 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 9 1 Unpackage the replacement motherboard assembly and
29. 42 Removing the Front I O Board 3 44 Upper Cable Retainer Motherboard SAS Backplane Cable DVD Super Multi Drive and Spring Latch 3 46 Removing the Hard Drive Backplane Sun Fire V215 3 48 Removing the Hard Drive Backplane Sun Fire V245 3 49 Opening the Rear Cover Door Sun Fire V245 3 51 Hard Drive Fan Tray Sun Fire V245 3 52 Hard Drive Fan Tray Cage and Screws 3 53 Hard Drive Fan Tray Connector Board Connector J1 3 54 Removing the Battery 3 56 Removing NVRAM 3 57 Installing the Bezel 3 59 Installing the Front Cover Sun Fire V245 Server 3 60 x Sun Fire V215 and V245 Servers Service Guide September 2006 FIGURE 3 42 FIGURE 3 43 FIGURE 3 44 FIGURE 3 45 FIGURE A 1 FIGURE B 1 FIGURE B 2 Installing the Rear Cover Sun Fire V215 server 3 61 Returning the Server to the Rack 3 62 Release Tabs Rails 3 63 Installing the Cable Management Arm CMA 3 64 DIMM Layout A 2 Customer and Field Replaceable Units Part 1 of 2 B 2 Customer and Field Replaceable Units Part 2 of 2 B 3 Figures xi xii Sun Fire V215 and V245 Servers Service Guide September 2006 Tables TABLE 1 1 TABLE 1 2 TABLE 1 3 TABLE 2 1 TABLE 2 2 TABLE 2 3 TABLE 3 1 TABLE A 1 TABLE A 2 TABLE B 1 Summary of Diagnostic Tools 1 2 OpenBoot Configuration Variables 1 7 Keywords for the test args OpenBoot Configuration Variable 1 10 Sample Ap_id Output 2 3 Sample Ap_id Output 2 6 Sam
30. 5 servers B 1 Replaceable Units Part 1 of 2 FIGURE B 1 Customer and Field Sun Fire V215 and V245 Servers Service Guide September 2006 B 2 FIGURE B 2 Customer and Field Replaceable Units Part 2 of 2 Appendix B Customer and Field Replaceable Units B 3 TABLE B 1 Sun Fire V215 and V245 Servers CRU and FRU List Item No CRU or FRU Name and Description Removal Instructions Installation Instructions 1 Lithium Battery Section 3 3 25 Removing Section 3 3 26 Installing the the Battery on page 3 55 Battery on page 3 56 2 Optional DVD super multi drive Section 3 3 17 Removing Section 3 3 18 Installing the the DVD Super Multi Drive DVD Super Multi Drive on on page 3 45 page 3 46 3 Hard drive backplane Section 3 3 19 Removing Section 3 3 20 Installing the Hard Drive Backplane the Hard Drive Backplane The backplane board that contains P amp 8 P onpa e the Molex connector for interfacing to 2 5 inch SAS or SATA drives 4 Fan tray connector board Section 3 3 13 Removing Section 3 3 14 Installing the Houses the power connectors for the the Fan Tray Connector Fan Tray Connector Boards fan assemblies Boards on page 3 42 on page 3 43 5 Fan tray Section 2 3 1 Removing a Section 2 3 2 Installing a Fan Tray on page 2 8 Fan Tray on page 2 10 Fans trays 0 1 2 3 4 and 5 6 Front I O board Section 3 3 15 Removing Section 3 3 16 In
31. 5 Servers Service Guide September 2006 Rail assembly 2 Release tab 2 FIGURE 3 44 Release Tabs Rails 2 While pushing on the release tabs slowly push the server into the rack Ensure that the cables do not get in the way 3 Reconnect the cable management arm CMA into the back of the rail assembly Note Refer to the Sun Fire V215 and V245 Server Installation Guide for detailed CMA installation instructions a Insert the smaller extension into the clip located at the end of the mounting bracket FIGURE 3 45 Chapter 3 Replacing Cold Swappable FRUs 3 63 CMA rail extension Cable management arm FIGURE 3 45 Installing the Cable Management Arm CMA b Plug the CMA rail extension into the end of the left rail assembly The tab at the front of the rail extension clicks into place 4 Reconnect the cables to the back of the server If the CMA is in the way disconnect the left CMA release and swing the CMA open 5 Reconnect all cables that were removed from the rear of the server 3 4 5 Applying Power to the Server Reconnect both power cords to the power supplies Note As soon as the power cords are connected standby power is applied and depending on the configuration of the firmware the system might boot 3 64 Sun Fire V215 and V245 Servers Service Guide September 2006 APPENDIX A DIMM and PCI Card Guidelines
32. 5 and V245 servers Sun Fire V215 and V245 Servers Platform specific information about 819 3039 Compliance and Safety Manual regulatory compliance safety agency compliance and the Declaration of Conformity for the Sun Fire V215 and V245 servers Read Important Safety Information 816 7190 and the Sun Fire V215 and V245 Servers Getting Started Guide 819 3039 before performing any of the procedures documented in this manual Third Party Web Sites Sun is not responsible for the availability of third party web sites mentioned in this document Sun does not endorse and is not responsible or liable for any content advertising products or other materials that are available on or through such sites or resources Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content goods or services that are available on or through such sites or resources xviii Sun Fire V215 and V245 Servers Service Guide September 2006 Documentation Support and Training Sun Function URL Documentation http www sun com documentation Support http www sun com support Training http www sun com training Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include the title and p
33. 9 Sun Fire V215 Remove the PCI X riser board standoff See FIGURE 3 19 and FIGURE 3 19 It might be necessary to unlock the PCI X riser board standoff from the chassis Press the release and then remove the PCI riser board standoff FIGURE 3 18 Chapter 3 Replacing Cold Swappable FRUs 3 29 PCI X riser board standoff FIGURE 3 19 PCI X Riser Board Standoff Sun Fire V215 10 Disconnect the motherboard to front I O board cable FIGURE 3 20 This is the cable between the motherboard and the front I O board 3 30 Sun Fire V215 and V245 Servers Service Guide September 2006 11 12 13 14 15 FIGURE 3 20 Motherboard to Front I O Board Cable Sun Fire V215 Remove the screws and the air baffles FIGURE 3 15 If necessary make note of the memory configuration so that you can reinstall the memory in the replacement motherboard Remove all DIMMs See Section 3 3 5 Removing DIMMs on page 3 22 from the motherboard assembly Remove NVRAM See Section 3 3 27 Removing NVRAM on page 3 57 Remove the upper and lower cable retainers FIGURE 3 21 Chapter 3 Replacing Cold Swappable FRUs 3 31 Motherboard SAS backplane cable Screw 2 hidden under cable S J i ae FA I or ais Ll Lower cable retainer i Ei Upper cable retainer FIGURE 3 21 Upper and Lower Cable Retainers and Motherboard SAS Backplane Cable 16 Remove the motherboard SAS backplane cable FIGURE 3
34. DE EXAMPLE 1 4 Example probe ide Output 1 ok probe ide Device 0 Primary Master Removable ATAPI Model MATSHITADVD RAM UJ 845S Device 1 Primary Slave Not Present Device 2 Secondary Master Not Present Device 3 Secondary Slave Not Present show devs Command The show devs command lists the hardware device paths for each device in the firmware device tree CODE EXAMPLE 1 5 shows some example output CODE EXAMPLE 1 5 show devs Output Truncated 1 ok show devs i2c 1 530000 ebus 1f 464000 pci 1f 700000 pci le 600000 memory controller 0 0 SUNW UltraSPARC IIIi 0 0 virtual memory memory m0O 0 aliases options openprom chosen packages i2c 1f 5300000 dimm spd 0 e2 i2c 1f 5300000 dimm spd 0 e0 i2c 1f 5300000 clock generator 0 dc i2c 1f 5300000 rscrtc 0 d0 i2c 1f 5300000 hardware monitor 0 b0 i2c 1f 5300000 riser fru prom 0 a8 i2c 1f 5300000 idprom 0 a6 i2c 1f 5300000 nvram a6 1 14 Sun Fire V215 and V245 Servers Service Guide September 2006 1 4 3 4 Running OpenBoot Commands 1 Halt the system to reach the ok prompt How you do this depends on the system s condition If possible warn users before you shut the system down One method is to become superuser and then type init 0 2 Type the appropriate OpenBoot command at the console prompt 1 5 Operating System Diagnostic Tools If a system passes OpenBoot Diagn
35. GURE 3 26 Sun Fire V215 Remove the screw that secures the secures the hard drive assembly and DVD super multi drive to the chassis FIGURE 3 32 Sun Fire V215 Remove the hard drive cage assembly The DVD super multi drive and hard drive assembly are housed together in the hard drive cage assembly When the screw is removed you can remove hard drive cage assembly from the chassis Sun Fire V215 Remove the three screws that secure the SAS drive backplane to the hard drive card cage Chapter 3 Replacing Cold Swappable FRUs 3 47 9 Sun Fire V215 Place the hard drive backplane on an antistatic mat FIGURE 3 32 Removing the Hard Drive Backplane Sun Fire V215 10 Sun Fire V245 Remove the three screws that secure the hard drive backplane to the hard drive card cage assembly FIGURE 3 33 In the Sun Fire V245 it is not necessary to remove the hard drive cage assembly in order to remove the hard drive backplane 3 48 Sun Fire V215 and V245 Servers Service Guide September 2006 3 0 20 11 FIGURE 3 33 Removing the Hard Drive Backplane Sun Fire V245 Sun Fire V245 Remove the hard drive backplane from the chassis and place it on an antistatic mat Installing the Hard Drive Backplane Unpackage the replacement hard drive backplane and place it on an antistatic mat Sun Fire V215 Install the three screws that secure the hard drive backplane to the hard drive card cage assembly
36. Motherboard FIGURE 3 26 Motherboard SAS Backplane Cable Routing 8 Disconnect the cable from connector J6 on the power distribution board FIGURE 3 37 9 Remove the hard drive fan tray See Section 3 3 21 Removing the Hard Drive Fan Tray on page 3 50 10 Remove the two screws FIGURE 3 36 Remove the two screws that attach the hard drive fan cage to the chassis of the server 11 Remove the hard drive fan tray cage 12 Remove the three screws that secure the power distribution board to the chassis FIGURE 3 27 3 38 Sun Fire V215 and V245 Servers Service Guide September 2006 3 3 10 13 14 Power distribution board FIGURE 3 27 Removing the Power Distribution Board Slide the power distribution board toward the front of the chassis and remove it Place the power distribution board on an antistatic mat Installing the Power Distribution Board Caution The system supplies power to the power distribution board even when the server is powered off To avoid personal injury or damage to the server you must disconnect all power cords before servicing the power distribution board Unpackage the replacement power distribution board and place it on an antistatic mat Loosely fit the power distribution board onto the locator pins in the chassis and slide the board toward the rear of the chassis FIGURE 3 27 Reinstall the power distribution board and the three screws Reconnect t
37. Rear cover Rear cover door FIGURE 3 34 Opening the Rear Cover Door Sun Fire V245 2 Remove the hard drive fan tray FIGURE 3 35 Note The hard drive fan tray has two fans Chapter 3 Replacing Cold Swappable FRUs 3 51 3 3 22 Hard drive fan tray FIGURE 3 35 Hard Drive Fan Tray Sun Fire V245 Installing the Hard Drive Fan Tray Unpackage the replacement hard drive fan tray and place it on an antistatic mat Open the rear cover door FIGURE 3 34 Lift the latch to open the door Install the hard drive fan tray FIGURE 3 35 Ensure that the fan connector securely mates with the connector on the fan tray connector board Note The hard drive fan tray has two fans Close the rear cover door Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 3 52 Sun Fire V215 and V245 Servers Service Guide September 2006 3 3 23 Sun Fire V245 Removing the Hard Drive Fan Tray Connector Board 1 Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 2 Remove the rear cover Section 3 2 9 Removing the Rear Cover on page 3 10 3 Remove the hard drive fan tray See Section 3 3 21 Removing the Hard Drive Fan Tray on page 3 50 Screw 2 Hard drive fan tray cage KK V FIGURE 3 36 Hard Drive Fan Tray Cage and Screws 4 Remove the two screws FIGURE
38. S amp o SUN microsystems Sun Fire V215 and V245 Servers Service Manual Sun Microsystems Inc www sun com Part No 819 3038 10 September 2006 Revision A Submit comments about this document at http www sun com hwdocs feedback Copyright 2006 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology fiat is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the s produet may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo AnswerBook2 docs sun com Sun Fire and Solaris are trademarks or
39. Software Displays various system Requires operating system Local but commands information can be accessed in ALOM SunVTS Software Exercises and stresses the system Requires operating system View and running tests in parallel control over network Sun Software Monitors both hardware Requires operating system Designed for Management environmental conditions and to be running on both remote Center software performance of multiple monitored and master access machines Generates alerts for servers Requires a various conditions dedicated database on the master server Hardware Software Exercises an operational system A separately purchased Designed for Diagnostic by running sequential tests Also optional add on to Sun remote Suite reports failed FRUs Management Center access Requires operating system and Sun Management Center 1 2 Choosing a Fault Isolation Tool This section helps you choose the right tool to isolate a failed part in a Sun Fire V215 or V245 server Consider the following questions when selecting a tool 1 Have you checked the status indicators Certain system components have status indicators that can alert you when a component requires replacement 2 Does the server boot m If the server cannot boot you have to run firmware based diagnostics that do not depend on the operating system m If the server can boot you should use a more comprehensive tool The typical fault isolation process is illustrated
40. and Faults 1 9 By default test args is set to contain an empty string You can modify test args using one or more of the reserved keywords shown in TABLE 1 3 TABLE 1 3 Keywords for the test args OpenBoot Configuration Variable Keyword What It Does bist Invokes built in self test BIST on external and peripheral devices debug Displays all debug messages iopath Verifies bus and interconnect integrity loopback Exercises external loopback path for the device media Verifies external and peripheral device media accessibility restore Attempts to restore original state of the device if the previous execution of the test failed silent Displays only errors rather than the status of each test subtests Displays main test and each subtest that is called verbose Displays detailed messages of status of all tests callers N Displays backtrace of N callers when an error occurs e callers 0 displays backtrace of all callers before the error errors N Continues executing the test until N errors are encountered e errors 0 displays all error reports without terminating testing If you want to customize the OpenBoot diagnostics testing you can set test args to a comma separated list of keywords as in this example ok setenv test args debug loopback media 1 4 2 1 test and test all Commands You can run OpenBoot Diagnostics tests directly from the ok prompt To do this type the test command followed by the full hardware p
41. art number of your document with your feedback Sun Fire V215 and V245 Servers Service Guide part number 819 3038 10 Preface xix xx Sun Fire V215 and V245 Servers Service Guide September 2006 CHAPTER 1 Diagnosing Server Performance and Faults This chapter describes the diagnostic tools available for use with the Sun Fire V215 and V245 servers This chapter contains the following diagnostic sections Section 1 1 Overview of Diagnostic Tools on page 1 2 Section 1 2 Choosing a Fault Isolation Tool on page 1 3 Section 1 3 POST Diagnostics on page 1 6 Section 1 4 OpenBoot Diagnostics on page 1 9 Section 1 5 Operating System Diagnostic Tools on page 1 15 Section 1 6 Recent Diagnostic Test Results on page 1 18 Section 1 7 Additional Diagnostic Tests for Specific Devices on page 1 18 1 1 Overview of Diagnostic Tools Sun provides a range of diagnostic tools for use with the Sun Fire V215 and V245 servers TABLE 1 1 contains summaries of the diagnostic tools TABLE 1 1 Summary of Diagnostic Tools Remote Diagnostic Tool Type What It Does Accessibility and Availability Capability ALOM Hardware Monitors environmental Can function on standby Designed for and conditions performs power and without remote Software environmental fault isolation operating system system and provides remote console access access to system Status Hardware Indicates operational status of t
42. ath of the device or set of devices to be tested For example ok test ebus 1f 464000 serial 2 40 1 10 Sun Fire V215 and V245 Servers Service Guide September 2006 1 4 2 2 Note Knowing how to construct an appropriate hardware device path requires precise knowledge of the hardware architecture of the Sun Fire V215 and V245 servers To customize an individual test you can use test args as follows ok test ebus 1f 464000 serial 2 40 test args verbose debug This affects only the current test without changing the value of the test args OpenBoot configuration variable You can test all the devices in the device tree with the test all command ok test all If you specify a path argument to test a11 then only the specified device and its children are tested The following example shows the command to test the USB bus and all devices with self tests that are connected to the USB bus ok test all pci 9 700000 usb 1 3 What OpenBoot Diagnostics Error Messages Tell You OpenBoot diagnostics error messages are reported in a tabular format that contains a short summary of the problem the hardware device affected the subtest that failed and other diagnostic information CODE EXAMPLE 1 1 displays a example OpenBoot diagnostics error message Chapter 1 Diagnosing Server Performance and Faults 1 11 CODE EXAMPLE 1 1 OpenBoot Diagnostics Error Message Testing ebus 1f 464000 flashprom 0 0
43. ch failed POST or OpenBoot diagnostics tests 1 7 Additional Diagnostic Tests for Specific Devices You can use the probe scsi probe scsi all probe ide watch net and watch net all commands to perform additional diagnostic tests on specific devices This section contains procedures for using these commands 1 18 Sun Fire V215 and V245 Servers Service Guide September 2006 1 7 1 Confirming That the Internal Hard Drives are Active The probe scsi command transmits an inquiry to SCSI devices connected to the system s internal SCSI interface If a SCSI device is connected and active the command displays the unit number device type and manufacturer name for that device Caution If you use the halt command or the Stop A key sequence to reach the ok prompt and then issue the probe scsi or probe scsi all command the system might hang Obtain the ok prompt Become superuser and type init 0 Type probe scsi The following is an example of the output from the probe scsi command MPT Version 1 05 Firmware version 0 03 23 00 Target 0 Unit 0 Disk FUJITSU MAY2073RCSUN72G 0401 143374738 Blocks 73 GB SASAddress 500000e011772152 PhyNum 0 Target 1 Unit 0 Disk FUJITSU MAY2073RCSUN72 0401 143374738 bLOCKS 73 gb SASAdress 500000 e0115adf42 Phynum 1 Chapter 1 Diagnosing Server Performance and Faults 1 19 1 72 1 73 Confirming That the External Hard Drives Are Active The probe scsi all
44. d from the faulty power supply 5 Grasp the power supply handle and move the power supply latch to the right 6 Pull the power supply out of the chassis 2 14 Sun Fire V215 and V245 Servers Service Guide September 2006 2 02 Cable management arm FIGURE 2 7 Rotating the Cable Management Arm to Access the Server Power Supplies Installing a Power Supply Align the replacement power supply with the empty power supply chassis bay Slide the power supply into the bay until it is fully seated Reconnect the power cord to the power supply Close the CMA inserting the end of the CMA into the rear left rail bracket FIGURE 2 7 Verify that the Failure indicator on the replaced power supply FIGURE 2 4 the Service Required FIGURE 2 3 indicator and the front and rear Service Required indicators are not lit FIGURE 2 3 and FIGURE 2 4 At the sc gt prompt type the showenvironment command to verify the status of the power supplies Chapter 2 Replacing Hot Pluggable and Hot Swappable CRUs 2 15 2 16 Sun Fire V215 and V245 Servers Service Guide September 2006 CHAPTER 3 Replacing Cold Swappable FRUs gt gt gt This chapter describes how to replace cold swappable field replaceable units FRUs in the Sun Fire V215 and V245 servers The following topics are covered m Section 3 1 Safety Information on page 3 2 m Section 3 2 Procedures for Par
45. d identify the Ap_id for the hard drive that you installed The drive you installed should be is configured For example the output should look like 2 6 Sun Fire V215 and V245 Servers Service Guide September 2006 TABLE 2 3 Sample Ap_id Output Ap_Id Type Receptacle Occupant Condition co scsi bus connected configured unknown c0 dsk c0Ot0d0 disk connected configured unknown c0 dsk c0t1d0 disk connected configured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok usb0 3 unknown empty unconfigured ok usb1 1 unknown empty unconfigured ok usb1 2 unknown empty unconfigured ok usb1 3 unknown empty unconfigured ok usb2 1 unknown empty unconfigured ok usb2 2 unknown empty unconfigured ok usb2 3 unknown empty unconfigured ok usb2 4 unknown empty unconfigured ok usb2 5 unknown empty unconfigured ok usb2 6 unknown empty unconfigured ok usb2 7 unknown empty unconfigured ok usb2 8 unknown empty unconfigured ok 9 Issue the iostat E command Type iostat E The iostat E command displays information about your systems installed devices such as manufacturer model number serial number size and system error statistics 22 Hot Swapping a Fan Tray Six hot swappable fans trays are located under the front cover door Two working fan trays are required to provide adequate cooling for the Sun Fire V215 and V245 servers If a fan tray fails replace it as soon as possible to maximize
46. de the server chassis Section 3 3 1 Removing PCI E and PCI X Cards on page 3 16 Section 3 3 2 Installing PCI E or PCI X Cards on page 3 18 Section 3 3 3 Removing PCI E and PCI X Riser Boards on page 3 19 Section 3 3 4 Installing PCI E or PCI X Riser Boards on page 3 21 Section 3 3 5 Removing DIMMs on page 3 22 Section 3 3 6 Installing DIMMs on page 3 25 Section 3 3 7 Removing the Motherboard Assembly on page 3 27 Section 3 3 8 Installing the Motherboard Assembly on page 3 34 Section 3 3 9 Removing the Power Distribution Board on page 3 36 Section 3 3 10 Installing the Power Distribution Board on page 3 39 Section 3 3 11 Removing the Front Indicator Board on page 3 40 Section 3 3 12 Installing the Front Indicator Board on page 3 41 Section 3 3 13 Removing the Fan Tray Connector Boards on page 3 42 Section 3 3 14 Installing the Fan Tray Connector Boards on page 3 43 Section 3 3 15 Removing the Front I O Board on page 3 43 Section 3 3 16 Installing the Front I O Board on page 3 44 Section 3 3 17 Removing the DVD Super Multi Drive on page 3 45 Section 3 3 18 Installing the DVD Super Multi Drive on page 3 46 Section 3 3 19 Removing the Hard Drive Backplane on page 3 47 Section 3 3 20 Installing the Hard Drive Backplane on page 3 49 Section 3 3 21 Removing the Hard Drive Fan Tray on page 3 50 Section 3 3 22
47. e V215 and V245 Servers Service Guide September 2006 The following is example output from the probe scsi command CODE EXAMPLE 1 2 Example probe scsi Output 1 ok probe scsi MPT Version 1 05 Firmware version 0 03 23 00 Target 0 Unit 0 Disk FUJITSU MAY2073RCSUN72G 0401 143374738 Blocks 73 GB SASAddress 500000e011772152 PhyNum 0 Target 1 Unit 0 Disk FUJITSU MAY2073RCSUN72 0401 143374738 bLOCKS 73 gb SASAdress 500000 e0115adf42 PhyNum 1 The following is example output from the probe scsi all command CODE EXAMPLE 1 3 Example probe scsi all Output 1 ok probe scsi all pci le 600000 pci 0 pci a pci 0 pci 8 scsi l MPT Version 1 05 Firmware Version 0 03 23 00 Target 0 73GB SASAddress 500000e 011772152 PhyNum 0 Target 1 73GB SASAddress 500000e0115adf42 PhyNum 1 Unit 0 Disk FUJITSU MAY2073RCSUN72G 0401 143374738 Blocks Unit 0 Disk FUJITSUMAY2073RCSUN72G 0401 143374738 Blocks 1 4 3 2 probe ide Command The probe ide command communicates with all Integrated Drive Electronics IDE devices connected to the IDE bus This is the internal system bus for media devices such as the optional DVD super multi drive Caution If you used the halt command or the Stop A key sequence to reach the ok prompt then issuing the probe ide command can hang the system The following is example output from the probe ide command Chapter 1 Diagnosing Server Performance and Faults 1 4 3 3 CO
48. e motherboard FIGURE 3 21 This cable supplies power from the power distribution board to the motherboard hard drive backplane and optional DVD super multi drive connectors Install the upper and lower cable retainers FIGURE 3 21 The cable retainers protect the motherboard SAS backplane cable from damage Reinstall all DIMMs in the motherboard assembly Tip Only install the DIMMs in the slots connectors from which they were removed See Section 3 3 6 Installing DIMMs on page 3 25 Reinstall NVRAM See Section 3 3 28 Installing NVRAM on page 3 58 Sun Fire V215 Reinstall the air baffles for the DIMMs and the screws FIGURE 3 15 Reinstall the motherboard to front I O board cable FIGURE 3 20 Connect the cable between the front I O board and the motherboard Sun Fire V215 Reinstall the PCI X riser board standoff FIGURE 3 19 Reinstall the PCI E and PCI X riser boards FIGURE 3 18 Reinstall any PCI option cards that were removed See Section 3 3 2 Installing PCI E or PCI X Cards on page 3 18 Sun Fire V245 Reinstall the air baffle See Section 3 2 13 Sun Fire V245 Installing the Air Baffle on page 3 14 Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 Removing the Power Distribution Board Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 Caution The syst
49. em supplies power to the power distribution board even when the server is powered off To avoid personal injury or damage to the server you must disconnect power cords before servicing the power distribution board 3 36 Sun Fire V215 and V245 Servers Service Guide September 2006 2 Remove the rear cover See Section 3 2 9 Removing the Rear Cover on page 3 10 3 Remove the bezel See Section 3 2 10 Removing the Bezel on page 3 11 4 Remove the front cover See Section 3 2 11 Removing the Front Cover on page 3 13 5 Remove the power supplies from the chassis FIGURE 3 25 The power supplies are attached to the power distribution board Push the power supply latch to the right and pull the power supply out a few inches to disengage it from the power distribution board Power supply release latch 2 FIGURE 3 25 Power Supply Release Latches Sun Fire V245 6 Remove the upper and lower cable retainers for the motherboard SAS backplane cable FIGURE 3 21 The retainers protect the optional DVD super multi drive hard drive backplane and motherboard cable from damage 7 Disconnect the motherboard SAS backplane cable from the power distribution board hard drive backplane board motherboard and if necessary the optional DVD super multi drive FIGURE 3 26 Chapter 3 Replacing Cold Swappable FRUs 3 37 DVD super multi drive Motherboard SAS backplane cable Hard drive backplane
50. epends on how the hard drives are configured To hot plug a drive you must take the drive offline to prevent any applications from accessing it and to remove the logical software links to it before you can safely remove it The following situations inhibit your ability to hot plug a drive m If the hard drive contains the operating system and the operating system is not mirrored on another drive m If the hard drive cannot be logically isolated from the online operations of the server If your drive falls into one of these conditions you must shut the server down before you replace the hard drive See Section 3 2 2 Powering Off the Server ALOM Command Line on page 3 4 or Section 3 2 3 Powering Off the Server Graceful Shutdown on page 3 5 or Section 3 2 4 Powering Off the Server Emergency Shutdown on page 3 5 2 2 Sun Fire V215 and V245 Servers Service Guide September 2006 PGA TABLE 2 1 Sample Ap_id Output Ap_id Type co scsi bus c0 dsk c0t0d0 disk c0 dsk c0t1d0 disk usb0 1 unknown usb0 2 unknown usb0 3 unknown usb1 1 unknown usb1 2 unknown usb1 3 unknown usb2 1 unknown usb2 2 unknown usb2 3 unknown usb2 4 unknown usb2 5 unknown usb2 6 unknown usb2 7 unknown usb2 8 unknown Removing a Hard Drive Removing a hard drive from the Sun Fire V215 and V245 servers is a three step process You must first identify the drive you wish to remove unconfigure that drive from the server and
51. erver to the Normal Rack Position 3 62 3 4 5 Applying Power to the Server 3 64 A DIMM and PCI Card Guidelines A 1 A 1 DIMM Guidelines A 1 A 2 PCI E and PCI X Card Guidelines A 3 B Customer and Field Replaceable Units B 1 B 1 Customer and Field Replaceable Units B 1 Index Index 1 Contents vii viii Sun Fire V215 and V245 Servers Service Guide September 2006 FIGURE 1 1 FIGURE 2 1 FIGURE 2 2 FIGURE 2 3 FIGURE 2 4 FIGURE 2 5 FIGURE 2 6 FIGURE 2 7 FIGURE 3 1 FIGURE 3 2 FIGURE 3 3 FIGURE 3 4 FIGURE 3 5 FIGURE 3 6 FIGURE 3 7 FIGURE 3 8 FIGURE 3 9 FIGURE 3 10 FIGURE 3 11 FIGURE 3 12 Figures Choosing a Tool to Isolate Hardware Faults 1 5 Locating the Hard Drive Release Button and Latch 2 4 Removing a Fan Tray 2 9 Top Fan System Required Indicator Locator Indicators and Locator Button 2 10 Failure and Service Required Indicators 2 10 Hard Drive Fan Tray Sun Fire V245 Server 2 12 Location of the Power Supplies and Release Latches 2 14 Rotating the Cable Management Arm to Access the Server Power Supplies 2 15 Locator Indicator Locator Button 3 6 Slide Release Latches 3 7 Metal Lever and Cable Management Arm 3 8 Release Tabs and Slide Assembly 3 9 Removing the Rear Cover 3 11 Front Cover Front Cover Door and Latch Sun Fire V245 3 12 Removing the Bezel From the Server Sun Fire V245 3 12 Air Baffle Guide Pins and Handle Sun Fire V245 3 14 Location
52. front cover door 3 13 front fan tray cover door 2 11 2 12 front I O board B 4 front indicator board B 4 front LED board B 4 FRU contents of IDPROM 1 17 hardware revision level 1 17 hierarchical list of 1 17 manufacturer 1 17 part number 1 17 G graceful shutdown 3 4 3 5 H hard drive B 5 addressing 2 5 backplane B 4 cage assembly 3 47 fan tray B 5 fan tray board B 5 release button 2 4 hard drive fan tray B 5 hardware device paths 1 10 1 11 1 14 hardware revision displaying with showrev 1 17 host adapter probe scsi 1 12 hot pluggable 2 1 hot pluggable devices 2 2 hot plugging hard drive 2 2 hot swappable 2 1 hot swappable devices 2 2 hot swapping fan tray 2 7 hard drive fan tray 2 11 power supply 2 13 l IDE bus 1 13 important safety information 3 2 indicator blue service action required 2 4 2 6 failure 2 10 2 13 Fan Fault 2 8 Locator 2 10 rear power supply failure 2 13 Service Required 2 10 2 13 2 14 Top Fan 2 10 input device variable 1 8 installing DIMMs 3 25 DVD drive 3 46 fan tray 2 10 fan tray connector boards 3 43 front cover and bezel 3 58 front I O board 3 44 front indicator board 3 41 hard drive 2 5 hard drive backplane 3 49 hard drive fan tray 2 12 motherboard assembly 3 34 NVRAM 3 58 PCI E and PCI X cards 3 18 PCI E and PCI X riser boards 3 21 power distribution board 3 39 power supply 2 15 Integrated Drive Electronics
53. ge describing the failure 1 6 Sun Fire V215 and V245 Servers Service Guide September 2006 13 2 Controlling POST Diagnostics You control POST diagnostics and other aspects of the boot process by setting OpenBoot configuration variables Changes to OpenBoot configuration variables generally take effect only after the server is restarted TABLE 1 2 lists the most important and useful of these variables TABLE 1 2 OpenBoot Configuration Variables OpenBoot Configuration Variable Description and Keywords auto boot diag level verbosity diag script Determines whether the operating system automatically starts boot Default is true e true System automatically boots operating system once firmware diagnostics and initialization complete e false System remains at ok prompt until you type boot Determines the level or type of diagnostics executed Default is max e off No testing e min Only basic tests are run e max More extensive tests might be run depending on the device e menu Displays the Diagnostics Engineering Monitor menu Displays notice warning error and fatal messages on the console e max Displays detailed progress and informational messages e normal Keeps regular output to a minimum e min Displays notice warning error and fatal messages e none Displays only error and fatal messages Determines which devices are tested by OpenBoot Diagnostics Defau
54. he Accessed from system Local but indicators overall system and sub chassis Is available operational assemblies that have status anytime power is available status can be indicators viewed in ALOM POST Firmware Provides test coverage for CPUs Runs automatically on Local but CPU caches system memory startup Is available when operation CPU interconnects I O bridges the operating system is not can be and system buses running viewed in ALOM OpenBoot Firmware Provides test coverage Runs automatically or Local but Diagnostics specifically on the I O sub interactively Is available operation systems and plug in cards Test when the operating system can be coverage consists of I O is not running viewed in channels boot controllers SCSI ALOM IDE USB Ethernet non core devices Flash I2C environmental controls NVRAM and plug in cards with native Fcode drivers which support IEEE 1275 self test mechanisms OpenBoot Diagnostics provides Fcode self tests for on board hardware devices OpenBoot Firmware Displays various system Available when the Local but Diagnostic information See Section 1 4 3 operating system is not can be commands OpenBoot Diagnostic running accessed in Commands on page 1 12 ALOM 1 2 Sun Fire V215 and V245 Servers Service Guide September 2006 TABLE 1 1 Summary of Diagnostic Tools Continued Remote Diagnostic Tool Type What It Does Accessibility and Availability Capability Solaris OS
55. he OpenBoot firmware as well as additional devices like individual disks that are exposed to the operating system only The output of prtconf also includes the total amount of system memory The p option produces output similar to the OpenBoot show devs command This output lists only those devices that are compiled by the system firmware 1 5 2 2 prtdiag Command The prtdiag command displays a table of diagnostic information that summarizes the status of system components The display format used by the prtdiag command can vary depending on what version of the Solaris OS is running on the system The verbose option v includes information about the front panel status disk status fan status power supplies hardware revisions and system temperatures In the event of an overtemperature condition prtdiag reports an error in the Status column CODE EXAMPLE 1 6 prtdiag Overtemperature Indicator Output System Temperatures Celsius CPUO 62 OK CPUL 102 ERROR If there is a failure of a particular component prtdiag reports a fault in the appropriate Status column 1 16 Sun Fire V215 and V245 Servers Service Guide September 2006 1 5 2 3 1 5 2 4 1 5 2 5 CODE EXAMPLE 1 7 prtdiag Fault Indicator Output Fan Status Bank RPM Status CPUO 4166 NO_FAULT CPUL 0000 FAULT prtfru Command The Sun Fire V215 and V245 servers maintain a hierarchical list of all FRUs in the system as well as specific
56. he cable from connector J1 on the hard drive fan tray connector board to connector J6 on the power distribution board FIGURE 3 37 Reinstall the hard drive fan tray cage FIGURE 3 36 Chapter 3 Replacing Cold Swappable FRUs 3 39 3 9 11 10 11 Reinstall the two screws Install the two screws that attach the hard drive fan cage to the chassis of the server Reinstall the hard drive fan tray See Section 3 3 22 Installing the Hard Drive Fan Tray on page 3 52 Reinstall the motherboard SAS backplane cable FIGURE 3 26 Connect the motherboard SAS backplane cable to Optional DVD super multi drive if installed Hard drive backplane Power distribution board Motherboard Reinstall the upper and lower cable retainers for the motherboard SAS backplane cable FIGURE 3 21 Reinstall the power supplies See Section 2 5 2 Installing a Power Supply on page 2 15 Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 Note After replacing the power distribution board and powering on the system you must run the setcsn command on an ALOM console to electronically input the chassis serial number Removing the Front Indicator Board Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 Remove the rear cover See Section 3 2 9 Removing the Rear Cover on page 3 10 Remove the bezel
57. in FIGURE 1 1 Chapter 1 Diagnosing Server Performance and Faults 1 3 1 4 3 Do you intend to run the tests remotely Sun Management Center ALOM and the Hardware Diagnostic Suite software enable you to run tests from a remote server ALOM also provides a means of redirecting system console output enabling you to remotely view and run tests like POST diagnostics that usually require physical proximity to the serial port on the back panel Note The SunVTS software also enables you to run tests remotely by using the tty mode through a remote login or a Telnet session 4 Will the tool test the suspected sources of the problem Use a diagnostic tool capable of testing the suspected problem sources TABLE 1 1 shows which parts can be isolated by each fault isolating tool 5 Is the problem intermittent or software related If a problem is not caused by a defective hardware component use a system exerciser tool rather than a fault isolation tool Sun Fire V215 and V245 Servers Service Guide September 2006 Fault indicator lit yes no Replace part Run POST Run POST Consider running system exerciser Sun VTS or HDS POST failure 2 Run OpenBoot Diagnostics Replace part yes no OpenBoot Diagnostics failure no Software or Software FIGURE 1 1 Choosing a Tool to Isolate Hardware Faults Disk failure
58. is Install the hard drive fan tray See Section 3 3 22 Installing the Hard Drive Fan Tray on page 3 52 Perform the procedures described in Section 3 4 Procedures for Finishing Up page 3 58 Removing the Battery Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 Remove the rear cover See Section 3 2 9 Removing the Rear Cover on page 3 10 If necessary remove any PCI or PCI X cards See Section 3 3 1 Removing PCI E and PCI X Cards on page 3 16 Remove the plastic insulator from the heat sinks Sun Fire V245 Remove the air baffle See Section 3 2 12 Sun Fire V245 Removing the Air Baffle on page 3 13 Using a small No 1 flat blade screwdriver press the latch and remove the battery from the motherboard FIGURE 3 38 Chapter 3 Replacing Cold Swappable FRUs on 3 55 P J FIGURE 3 38 Removing the Battery 3 3 26 Installing the Battery 1 Unpackage the replacement battery 2 Press the new battery into the motherboard FIGURE 3 38 Install the positive side facing upward away from the motherboard 3 Reinstall the plastic insulator on the heat sinks 4 If necessary reinstall the PCI and PCI X cards See Section 3 3 2 Installing PCI E or PCI X Cards on page 3 18 5 Sun Fire V245 Install the air baffle See Section 3 2 13 Sun Fire V245 Installing the Air Baffle
59. ith the front cover door open install the replacement fan tray into the server FIGURE 2 2 2 Apply firm pressure to fully seat the fan tray 3 Verify that the Fan Fault indicator on the replaced fan tray is not lit Also verify that the Top Fan indicator Service Required indicators and the Locator indicator Locator button are not lit FIGURE 2 2 FIGURE 2 3 and FIGURE 2 4 Locator indicator Locator button Top Fan indicator Service Required indicator FIGURE 2 3 Top Fan System Required Indicator Locator Indicators and Locator Button Service Required indicator Failure indicator FIGURE 2 4 Failure and Service Required Indicators Note Each power supply has a failure indicator 2 10 Sun Fire V215 and V245 Servers Service Guide September 2006 4 Close the front cover door 5 If necessary return the server to its normal position in the rack 2 4 2 4 1 Hot Swapping a Hard Drive Fan Tray A single hot swappable fan tray is located under the rear fan tray cover door Sun Fire V245 server Note This hot swappable fan tray is located under front fan tray cover door on the Sun Fire V215 server If the fan tray fails replace it as soon as possible to maximize server availability Removing a Hard Drive Fan Tray Gain access to the top of the server where the rear cover door for the fan tray is located FIGURE 2 5 The hot swappable fan tray for the Sun Fire V215 server i
60. l server shutdown See Section 3 2 3 Powering Off the Server Graceful Shutdown on page 3 5 This button is recessed to prevent accidental server power off Use the tip of a pen to operate this button Refer to the Sun Advanced Lights Out Management ALOM Administration Guide for more information about the ALOM poweroff command 3 2 3 Powering Off the Server Graceful Shutdown Press and release the Power button If necessary use a pen or pencil to press the Power button 3 2 4 Powering Off the Server Emergency Shutdown Caution All applications and files will be closed abruptly without saving changes File system corruption might occur Press and hold the Power button for 4 seconds 3 25 Extending the Server to the Maintenance Position Rackmounted Servers Only If the server is installed in a rack with extendable slide rails use this procedure to extend the server to the maintenance position Chapter 3 Replacing Cold Swappable FRUs 3 5 3 6 1 Optional Issue the following command from the ALOM sc gt prompt to locate the system that requires maintenance FIGURE 3 1 sc gt setlocator on Locator indicator is on Once you have located the server press the Locator indicator Locator button to turn it off Locator indicator Locator button FIGURE 3 1 Locator Indicator Locator Button Verify that no cables will be damaged or interfere when the server is extended Alth
61. lt is normal e none No devices are tested e normal On board devices are tested e all All devices that have self tests are tested Chapter 1 Diagnosing Server Performance and Faults 1 7 TABLE 1 2 OpenBoot Configuration Variables Continued OpenBoot Configuration Variable Description and Keywords diag trigger Determines under what reset conditions POST OpenBoot Diagnostics shall be executed e none Do not run diagnostics on any reset event requires diag switch false e user reset User invoked reset e error reset When system encounters an error reset event Red State Exception Watchdog Fatal e power on reset When power is applied to the system Default is power on reset error reset input device Selects where console input is taken from Default is ttya e ttya From built in SER MGT port e ttyb From built in general purpose serial port SER TTYB keyboard From attached keyboard that is part of a graphics terminal output device Selects where diagnostic and other console output is displayed Default is ttya e ttya To built in SER MGT port e ttyb To built in general purpose serial port SER TTYB e screen To attached screen that is part of a graphics terminal 1 POST messages cannot be displayed on a graphics terminal Messages are sent to TTYA when the output device is set to screen Note These variables affect OpenBoot Diagnostics tes
62. ment damage To avoid personal injury and equipment damage follow the instructions Caution Hot surface Avoid contact Surfaces are hot and might cause personal injury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions 3 2 Sun Fire V215 and V245 Servers Service Guide September 2006 3 1 2 3 1 2 1 3 1 2 2 Electrostatic Discharge Safety Measures Electrostatic discharge ESD sensitive devices such as the motherboards PCI cards hard drives and memory cards require special handling Caution Circuit boards and hard drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards Do not touch the components along their connector edges Using an Antistatic Wrist Strap Wear an antistatic wrist strap and use an antistatic mat when handling components such as hard drive assemblies circuit boards or PCI cards When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Following this practice equalizes the electrical potentials between you and the server Note An antistatic wrist strap is no longer included in the accessory kit for the Sun Fire V215 and V245 Servers However antistatic
63. n Motherboard Assembly on The motherboard assembly is a pageda page a single FRU consisting of one or more UltraSPARC Illi CPU processors 13 Motherboard See FIGURE 3 20 front I O board cable Interface between the motherboard and the front I O board 14 Motherboard SAS backplane cable See FIGURE 3 21 Interface cable between the motherboard and the hard drive backplane and the optional DVD super multi drive 15 PCI E and Section 3 3 3 Removing Section 3 3 4 Installing PCI PCI X riser boards PCI E and PCI X Riser E or PCI X Riser Boards on Boards on page 3 19 page 3 21 16 Power distribution board PDB Section 3 3 9 Removing the Section 3 3 10 Installing the Provides a 12VDC power connection Power Distribution Board Power Distribution Board between the power supplies and on page 3 36 on page 3 39 other boards 17 Power supply PS Section 2 5 1 Removinga Section 2 5 2 Installing a Power Supply on page 2 13 Power Supply on page 2 15 The power supplies provide 3 3 VDC standby power at 3 Amps and 12 VDC at 45 Amps 18 NVRAM Section 3 3 27 Removing Section 3 3 28 Installing NVRAM on page 3 57 NVRAM on page 3 58 Appendix B Customer and Field Replaceable Units B 5 B 6 Sun Fire V215 and V245 Servers Service Guide September 2006 Index Symbols var adm messages file 1 15 A ALOM POST variables 3 27 ALOM prompt 3 5 antistatic mat 3 3 antistatic wri
64. n cards See Section 3 3 2 Installing PCI E or PCI X Cards on page 3 18 Sun Fire V245 If a PCI long card is installed use the brace from the air baffle to support the card Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 Chapter 3 Replacing Cold Swappable FRUs 3 21 3 3 9 Removing DIMMs Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid this problem ensure that you follow antistatic practices as described in Section 3 2 7 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 9 Caution Ensure that all power is removed from the server before removing or installing DIMMs Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 Remove the rear cover Section 3 2 9 Removing the Rear Cover on page 3 10 Remove any PCI X or PCI E cards See Section 3 3 1 Removing PCI E and PCI X Cards on page 3 16 Sun Fire V245 Remove the air baffle FIGURE 3 8 See Section 3 2 12 Sun Fire V245 Removing the Air Baffle on page 3 13 Sun Fire V215 Remove the motherboard to front I O board cable FIGURE 3 20 Locate the DIMMs that you want to replace See FIGURE 3 15 and TABLE 3 1 Tip If you are removing DIMMs as a result of a s
65. nd V245 Servers Service Guide September 2006 3 3 3 FIGURE 3 12 Installing a PCI Long Card Sun Fire V245 Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 Removing PCI E and PCI X Riser Boards Perform the procedure described in Section 3 2 Procedures for Parts Replacement on page 3 3 Remove the rear cover See Section 3 2 9 Removing the Rear Cover on page 3 10 Sun Fire V245 Remove the air baffle See Section 3 2 12 Sun Fire V245 Removing the Air Baffle on page 3 13 Remove any PCI option cards that are installed FIGURE 3 13 Chapter 3 Replacing Cold Swappable FRUs 3 19 FIGURE 3 13 Riser Boards and PCI Option Cards Sun Fire V215 5 Remove the PCI X and PCI E riser boards FIGURE 3 14 If necessary remove the screws that secure the riser board to the chassis 3 20 Sun Fire V215 and V245 Servers Service Guide September 2006 Motherboard connector 2 3 3 4 PCI E riser board PCI X riser board FIGURE 3 14 PCI E and PCI X Riser Boards Place the PCI riser boards on an antistatic mat Installing PCI E or PCI X Riser Boards Unpackage the replacement PCI E or PCI X card and place it on an antistatic mat Install the PCI E and PCI X riser boards in the motherboard connectors FIGURE 3 14 If necessary install the screws that secure the riser board to the chassis Install the PCI optio
66. ng any drives that are not configured Type cfgadm al This should help you identify the Ap_id for the hard drive you installed For example the output should look like Chapter 2 Replacing Hot Pluggable and Hot Swappable CRUs 2 5 TABLE 2 2 Sample Ap_id Output Ap_id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c0t0d0 disk connected configured unknown c0 sd1 disk connected unconfigured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok usb0 3 unknown empty unconfigured ok usb1 1 unknown empty unconfigured ok usb1 2 unknown empty unconfigured ok usb1 3 unknown empty unconfigured ok usb2 1 unknown empty unconfigured ok usb2 2 unknown empty unconfigured ok usb2 3 unknown empty unconfigured ok usb2 4 unknown empty unconfigured ok usb2 5 unknown empty unconfigured ok usb2 6 unknown empty unconfigured ok usb2 7 unknown empty unconfigured ok usb2 8 unknown empty unconfigured ok Issue the cfgadm c configure command to configure the disk For example type cfgadm c configure c0 sd1 Where c0 sd1 is the disk that you are trying to configure Wait until the blue service action allowed indicator goes off on the drive that you installed FIGURE 2 1 At the Solaris prompt issue the cfgadm al command to list all drives in the device tree including any drives that are not configured Type cfgadm al This shoul
67. or for the heat sinks If necessary reinstall the PCI and PCI X cards See Section 3 3 2 Installing PCI E or PCI X Cards on page 3 18 Sun Fire V245 Install the air baffle See Section 3 2 13 Sun Fire V245 Installing the Air Baffle on page 3 14 Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 3 4 3 4 1 Procedures for Finishing Up Installing the Front Cover and Bezel If you removed the front cover or bezel perform these steps Open the front cover door Lift the latch Install the front cover FIGURE 3 41 Sun Fire V245 The interlock switch is actuated when the front cover is installed Slide the front cover to the rear until it seats Position the bezel on the front of the chassis and snap it into place FIGURE 3 40 3 58 Sun Fire V215 and V245 Servers Service Guide September 2006 FIGURE 3 40 Installing the Bezel 5 Tighten the captive screw to secure the bezel to the chassis 6 Close the front cover door Chapter 3 Replacing Cold Swappable FRUs 3 59 FIGURE 3 41 Installing the Front Cover Sun Fire V245 Server Note The interlock switch for the Sun Fire V215 servers is actuated when the rear cover is installed 3 4 2 Installing the Rear Cover If you removed the rear cover perform these steps 1 Place the rear cover on the chassis Set the cover down so that it hangs over the rear of
68. ostics tests it normally attempts to boot its multiuser operating system For most Sun systems this means the Solaris OS After the server is running in multiuser mode you have access to the software based diagnostic tools SunVTS and Hardware Diagnostic Suite These tools enable you to monitor the server exercise it and isolate faults Note If you set the auto boot OpenBoot configuration variable to false the operating system does not boot following completion of the firmware based tests In addition to the tools mentioned above you can refer to error and system message log files and Solaris system information commands 1 31 Error and System Message Log Files Error and other system messages are saved in the var adm messages file Messages are logged to this file from many sources including the operating system the environmental control subsystem and various software applications 32 Solaris System Information Commands The following Solaris commands display data that you can use when assessing the condition of a Sun Fire V215 or V245 server prtconf prtdiag prtfru psrinfo showrev Chapter 1 Diagnosing Server Performance and Faults 1 15 This section describes the information that these commands give you More information on using these commands is contained in the appropriate man page 1 5 2 1 prtconf Command The prtconf command displays the Solaris device tree This tree includes all of the devices probed by t
69. ough the cable management arm CMA that is supplied with the server is hinged to accommodate extending the server you should ensure that all cables and cords are capable of extending From the front of the server release the two slide release latches FIGURE 3 2 Squeeze the green slide release latches to release the slide rails Sun Fire V215 and V245 Servers Service Guide September 2006 Slide rail 2 Slide release latch 2 FIGURE 3 2 Slide Release Latches 4 While squeezing the slide release latches slowly pull the server forward until the slide rails latch 3 2 6 Removing a Server From the Rack A Caution If necessary use two people to dismount and carry the chassis 1 Disconnect all the cables and power cords from the server 2 Extend the server to the maintenance position See Section 3 2 5 Extending the Server to the Maintenance Position Rackmounted Servers Only on page 3 5 Chapter 3 Replacing Cold Swappable FRUs 3 7 3 Press the metal lever that is located on the inner side of the rail to disconnect the cable management arm CMA from the rail assembly FIGURE 3 3 The CMA is still attached to the cabinet but the server chassis is now disconnected from the CMA Cable management arm FIGURE 3 3 Metal Lever and Cable Management Arm Caution If necessary use two people to dismount and carry the chassis
70. place it on an antistatic mat 2 Using the green handles tilt the motherboard assembly to position it into the chassis FIGURE 3 24 When you install the motherboard ensure that you position the board as far forward in the chassis as possible 3 34 Sun Fire V215 and V245 Servers Service Guide September 2006 FIGURE 3 24 Installing the Motherboard Assembly Position the motherboard so that its screw holes align with the chassis standoffs Using the green handles push down firmly and equally while sliding the motherboard to the rear of the chassis Tip After installing the motherboard into the chassis ensure that the motherboard is correctly seated by gently lifting up on the handles If the board moves upward then it is not correctly seated Also check for binds and ensure that the indicators connectors and ports are correctly aligned at the rear of the server Install the screws that secure the motherboard to the chassis FIGURE 3 22 The two screws that are installed under the motherboard SAS backplane cable are black in color The screws connect the motherboard to the power distribution board through bus bars Note When you reinstall the motherboard use only the black screws in screw holes that attach the motherboard to the bus bars Chapter 3 Replacing Cold Swappable FRUs 3 35 10 11 12 13 14 15 16 309 A Reinstall the motherboard SAS backplane cable to th
71. ple Ap_id Output 2 7 DIMM Names Connectors and Locations 3 22 DIMM Name DIMM Number and DIMM Connector A 2 Sun Fire V215 and V245 Servers PCI E and PCI X Configurations A 3 Sun Fire V215 and V245 Servers CRU and FRU List B 4 xiii xiv Sun Fire V215 and V245 Servers Service Guide September 2006 Preface Use Sun Fire V215 and V245 Servers Service Manual as an aid for diagnosing problems and replacing components within the Sun Fire V215 and V245 servers This document is written for technicians service personnel and system administrators who service and repair computer systems The person qualified to use this document Can open a system chassis and identify and replace internal components Understands the Solaris Operating System and the command line interface Has superuser privileges for the system being serviced Understands typical hardware troubleshooting tasks Before You Read This Document This document does not cover the following topics m Server overview information For information about hardware and software features such as front and rear panels status indicators cable connections and environmental requirements refer to the Sun Fire V215 and V245 Servers Getting Started Guide m Installation and rackmounting For detailed information about installation and rackmounting refer to the Sun Fire V215 and V245 Servers Installation Guide m General administrative tasks For detailed information
72. registered trademarks of Sun Microsystems Inc in the U S and in other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees viho implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2006 Sun Microsystems Inc 4150 Network Circle Santa Clara Californie 95054 Etats Unis Tous droits r serv s Sun Microsystems Inc
73. s files Edit your login file and directories on screen Use 1s a to list all files computer output You have mail AaBbCc123 What you type when contrasted su with on screen computer output password AaBbCc123 Document titles new words or Read Chapter 6 in the User s Guide terms words to be emphasized Replace command line variables with real names or values These are called class options You must be superuser to do this To delete a file type rm filename The settings on your browser might differ from these settings Shell Prompts Shell Prompt C shell C shell superuser Bourne shell and Korn shell Bourne shell and Korn shell superuser machine name amp machine name Preface xvii Related Documentation You can view and print the following manuals from the Sun documentation web site at http www sun com documentation Part Title Description Number Sun Fire V215 and V245 Servers Late breaking information about the 819 3040 Product Notes servers Sun Fire V215 and V245 Servers Information about where to find 819 3041 Getting Started Guide documentation to get your server installed and running quickly Sun Fire V215 and V245 Servers Detailed rackmounting cabling power 819 3037 Installation Guide on and configuration information Sun Fire V215 and V245 Servers How to perform administrative tasks that 819 3036 Administration Guide are specific to the Sun Fire V21
74. s released FIGURE 3 16 3 24 Sun Fire V215 and V245 Servers Service Guide September 2006 10 11 3 3 6 Ejector tabs L FIGURE 3 16 Removing DIMMs Grasp the top corners of the faulty DIMM and remove it from the server Place the DIMM on an antistatic mat Repeat Step 8 through Step 10 until all DIMMs have been removed Installing DIMMs Caution Ensure that all power is removed from the server before removing or installing DIMMs or damage to the DIMMs might occur Unpackage the replacement DIMMs and place them on an antistatic mat Tip See Section A 1 DIMM Guidelines on page A 1 for information about configuring the DIMMs Ensure that the ejector tabs are in the open position Line up the replacement DIMM with the connector FIGURE 3 16 Align the DIMM notch with the key in the connector This ensures that the DIMM is oriented correctly Chapter 3 Replacing Cold Swappable FRUs 3 25 3 26 10 Push the DIMM into the connector until the ejector tabs lock the DIMM in place If the DIMM does not easily seat into the connector verify that the orientation of the DIMM is as shown in FIGURE 3 16 If the orientation is reversed damage to the DIMM might occur Repeat Step 2 through Step 4 until all replacement DIMMs are installed Sun Fire V245 Reinstall the air baffle See Section 3 2 13 Sun Fire V245 Installing the Air Baffle on page 3 14 Sun Fire V215 Rein
75. s located under the front fan tray cover door Note You might need to extend the server to a maintenance position See Section 3 2 5 Extending the Server to the Maintenance Position Rackmounted Servers Only on page 3 5 Lift the latch and open the rear cover door Verify that the fan tray is faulty A lit Fan Fault indicator on the top of a fan tray indicates that the fan tray is faulty Note The hard drive fan tray has two fans 4 Pull up on the fan tray handle and remove the fan tray from the chassis Chapter 2 Replacing Hot Pluggable and Hot Swappable CRUs 2 11 Rear cover door Handle Fan Fault indicator FIGURE 2 5 Hard Drive Fan Tray Sun Fire V245 Server 2 4 2 Installing a Hard Drive Fan Tray 1 With the rear cover door open install the replacement fan tray into the server FIGURE 2 5 The hot swappable fan tray for the Sun Fire V215 server is located under front fan tray cover door 2 Apply firm pressure to fully seat the fan tray 3 Verify that the Fan Fault indicator on the replaced fan tray is not lit 4 Close the rear cover door 2 12 Sun Fire V215 and V245 Servers Service Guide September 2006 2 pom Hot Swapping a Power Supply The Sun Fire V245 server s standard redundant hot swappable power supplies enable you to remove and replace a power supply without shutting the server down provided that the other power supply is online and working No
76. screwdriver battery removal m Pen or pencil power on server Powering Off the Server ALOM Command Line Note Additional information about powering on the server is located in the Sun Fire V215 and V245 Servers Administration Guide 819 3036 You can use ALOM to perform a graceful shutdown of the server and ensure that all of your data is saved and the server is ready for restart Login as superuser or equivalent Depending on the type of problem you might want to view server status log files or run diagnostics before you shut down the server Refer to the Sun Fire V215 and V245 Server Administration Guide 819 3036 for log file information Notify affected users Refer to your Solaris system administration documentation for additional information Save any open files and quit all running programs Refer to your application documentation for specific information on these processes 3 4 Sun Fire V215 and V245 Servers Service Guide September 2006 4 Shut down the Solaris OS Refer to the Solaris system administration documentation for additional information 5 Switch from the system console to the ALOM sc gt prompt by typing the Pound Period key sequence c At the ALOM sc gt prompt issue the poweroff fy command sc gt poweroff fy SC Alert SC Request to Power Off Host Immediately Note You can also use the Power button on the front of the server to initiate a gracefu
77. se TABLE A 2 to plan your configuration The Sun Fire V215 and V245 server provides the following PCI E and PCI X configurations TABLE A 2 Sun Fire V215 and V245 Servers PCI E and PCI X Configurations Server Configuration PCI E or PCI X Sun Fire V215 Server Configuration 1 1 PCI X 133 MHz full height short 1 PCI E x8L x16 low profile short Configuration 2 1 PCI E x8 full height short 1 PCI E x8L x16C low profile short Sun Fire V245 Server Configuration 1 1 PCI X 133 MHz full height short 1 PCI X 133 MHz full height short 1 PCI E x8L x16C low profile short 1 PCI E x4L x16C low profile short Configuration 2 1 PCI E x8L x16C full height long 1 PCI E x8L x16C full height short 1 PCI E x81 x16C low profile short 1 PCI E x4L x16C low profile short Note There are a variety of PCI X and PCI E card on the market Read the product documentation for your device for additional installation requirements and instructions that are not covered here Appendix A DIMM and PCI Card Guidelines A 3 A 4 Sun Fire V215 and V245 Servers Service Guide September 2006 APPENDIX B Customer and Field Replaceable Units This appendix describes the location customer and field replacable units within the Sun Fire V215 and V245 Servers B 1 Customer and Field Replaceable Units FIGURE B 1 FIGURE B 2 and TABLE B 1 illustrates and lists the locations of the customer CRUs and field replaceable units FRUs in the Sun Fire V215 and V24
78. ss and hold the rear cover release button FIGURE 3 5 Slide the rear cover toward the rear of the server Slide the rear cover to the rear about a 0 5 inch 12 7 mm Remove the rear cover Lift up and remove the cover Note If the rear cover is removed before the server is powered down the Sun Fire V215 server will go into Standby mode 3 10 Sun Fire V215 and V245 Servers Service Guide September 2006 Rear cover FIGURE 3 5 Removing the Rear Cover 3 2 10 Removing the Bezel 1 Open front cover door FIGURE 3 6 Lift the latch and open the front cover door Chapter 3 Replacing Cold Swappable FRUs 3 11 Front cover door Latch Front cover FIGURE 3 6 Front Cover Front Cover Door and Latch Sun Fire V245 2 Loosen the captive screw FIGURE 3 7 Use a screwdriver to loosen the captive screw The captive screw secures the bezel to the server FIGURE 3 7 Removing the Bezel From the Server Sun Fire V245 3 12 Sun Fire V215 and V245 Servers Service Guide September 2006 Beeld eFM AN 3 Remove the bezel from the chassis The bezel is held in place by a mounting tab and four five or six fasteners that secure the bezel to the chassis Removing the Front Cover Note Some field replaceable units FRUs require the removal of the front cover Remove the rear cover See Section 3 2 9 Removing the Rear Cover on page 3 10 Open the front cover door
79. st strap 3 3 auto boot variable 1 7 B battery B 4 BIST See built in self test built in self test test args variable 1 10 Cc cable motherboard front I O board B 5 motherboard SAS backplane B 6 motherboard SAS backplane 3 36 cable management arm 2 14 central processing unit See CPU chassis mounting brackets 3 61 clock speed CPU 1 17 command cfgadm al 2 3 2 5 2 6 cfgadm c 2 4 2 6 fmadm faulty 3 27 poweroff 3 5 poweron 3 26 set keyswitch 3 26 setcsn 3 40 setdate 3 56 setlocator 3 6 showenvironment 2 15 showfault 2 8 common procedures finishing up 3 58 common procedures parts replacement 3 3 compliance and safety manual 3 2 CPU displaying information about 1 17 CRU 2 1 CRUs and FRUs B 1 D device paths hardware 1 10 1 11 1 14 device tree Solaris displaying 1 16 diag level variable 1 7 diag level variable 1 7 1 9 diagnostic tools summary 1 2 diagnostics POST 1 6 diag script variable 1 7 diag trigger 1 8 DIMM connector numbers 3 22 guidelines A 1 layout A 2 locations 3 22 name 3 22 rank A 2 size B 5 DIMM messages 3 22 DIMMs B 5 Index 1 DVD super multi drive B 4 E ejector tabs 3 24 electrostatic discharge 3 3 emergnecy shutdown 3 5 error messages OpenBoot Diagnostics 1 11 OpenBoot Diagnostics tests 1 11 ESD 3 9 F fan connector board B 4 Fan Fault indicator 2 8 fan tray B 4 fan tray connector board 3 42 3 43
80. stall the screws and the air baffles FIGURE 3 15 Sun Fire V215 Reinstall the motherboard to front I O board cable FIGURE 3 20 Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 Perform the following steps to verify that there are no faults a Set the virtual keyswitch to Diag mode so that POST will run in Service mode sc gt setkeyswitch diag b Issue the poweron command Sc gt poweron Sun Fire V215 and V245 Servers Service Guide September 2006 3 3 7 c Switch to the system console to view POST output sc gt console Watch the POST output for possible fault messages The following output is a sign that POST did not detect any faults 0 gt POST Passed all devices 0 gt 0 gt DEMON Diagnostics Engineering MONitor 0 gt Select one of the following functions 0 gt POST Return to OBP 0 gt INFO 0 gt POST Passed all devices 0 gt Master set ACK for vbsc runpost command and spin oOo oO Oo oO Os Note Depending on the configuration of ALOM POST variables and whether POST detected faults or not the server might boot or the system might remain at the ok prompt If the system is at the ok prompt type boot d Issue the Solaris OS fmadm faulty command fmadm faulty No memory or DIMM faults should be displayed Removing the Motherboard Assembly Caution This procedure requires that yo
81. stalling the the Front I O Board on Front I O Board on page 3 43 page 3 44 7 Front indicator board Section 3 3 11 Removing Section 3 3 12 Installing the Contains the circuitry and indicators the Front Indicator Board Front Indicator Board on that are displayed on the bezel of the On page 3 40 page 3 41 system 8 Hard drive fan tray 2 Section 3 3 21 Removing Section 3 3 22 Installing the the Hard Drive Fan Tray on Hard Drive Fan Tray on page 3 50 page 3 52 9 Hard drive fan tray connector board Section 3 3 23 Sun Fire Section 3 3 24 Sun Fire V245 Removing the Hard V245 Installing the Hard Driver board for hard drive fan tray Drive Fan Tray Connector Drive Fan Tray Connector Sun Fire V245 only Board on page 3 53 Board on page 3 54 10 Hard drives Section 2 2 1 Removing a Section 2 2 2 Installing a Hard Drive on page 2 3 Hard Drive on page 2 5 SAS or SATA hard drives B 4 Sun Fire V215 and V245 Servers Service Guide September 2006 TABLE B 1 Sun Fire V215 and V245 Servers CRU and FRU List Continued Item No CRU or FRU Name and Description Removal Instructions Installation Instructions 11 DIMMs Section 3 3 5 Removing Section 3 3 6 Installing DIMMs on page 3 22 DIMMs on page 3 25 Can be ordered in the following sizes e 512 MB e 1GB e 2GB 4GB 12 Motherboard Section 3 3 7 Removing the Section 3 3 8 Installing the Motherboard Assembly o
82. stalling the Fan Tray Connector Boards on page 3 43 Reinstall all six fan trays See Section 2 3 2 Installing a Fan Tray on page 2 10 Reinstall the motherboard to front I O board cable FIGURE 3 20 Sun Fire V245 Reinstall the air baffle See Section 3 2 13 Sun Fire V245 Installing the Air Baffle on page 3 14 Perform the procedures described in Section 3 4 Procedures for Finishing Up page 3 58 Removing the DVD Super Multi Drive Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 Remove the rear cover See Section 3 2 9 Removing the Rear Cover on page 3 10 Remove the bezel Section 3 2 10 Removing the Bezel on page 3 11 Remove the front cover Section 3 2 11 Removing the Front Cover on page 3 13 Remove the upper cable retainer FIGURE 3 31 Chapter 3 Replacing Cold Swappable FRUs on 3 45 Motherboard SAS backplane cable Upper cable retainer Spring latch FIGURE 3 31 Upper Cable Retainer Motherboard SAS Backplane Cable DVD Super Multi Drive and Spring Latch 6 Disconnect the motherboard SAS backplane cable Disconnect the motherboard SAS backplane cable at the connector for the DVD super multi drive It is not necessary to disconnect the motherboard SAS backplane cable from the hard drive backplane or the power distribution board 7 Push the spring latch to
83. t packets on the primary network interface Good packets received by the system are indicated by a period Errors such as the framing error and the cyclic redundancy check CRC error are indicated with an X and an associated error description 1 Obtain the ok prompt 2 Type the watch net 1 ok watch net 100Mbps FDX Link up Looking for Ethernet Packets is a Good Packet X is a Bad Packet Type any key tO SEOD p aae Ea Sais eee is es ae Ate he ee Chapter 1 Diagnosing Server Performance and Faults 1 21 1 7 5 Checking Network Connections on Additional Network Interfaces The watch net a11 diagnostics test monitors Ethernet packets on the primary network interface and on any additional network interfaces connected to the system board Good packets received by the system are indicated by a period Errors such as the framing error and the cyclic redundancy check CRC error are indicated with an X and an associated error description Obtain the ok prompt Become superuser and type init 0 2 Type watch net all at the prompt 1 ok watch net all pci le 600000 pci 0 pci a pci 0 network 4 1 100Mbps FDX Link up Looking for Ethernet Packets is a Good Packet X is a Bad Packet Type any key to Stopis ec tie sce ee a ee ee ees 1 22 Sun Fire V215 and V245 Servers Service Guide September 2006 CHAPTER 2 Replacing Hot Pluggable and Hot Swappable CRUs
84. tch 4 On the drive you plan to remove push the hard drive release button FIGURE 2 1 The latch opens Caution The latch is not an ejector Do not bend it too far to the left Doing so can damage the latch 5 Grasp the latch and pull the drive out of the drive slot 2 4 Sun Fire V215 and V245 Servers Service Guide September 2006 PAP Installing a Hard Drive Installing a hard drive into the Sun Fire V215 and V245 servers is a two step process You must first install a hard drive into the drive slot that you wish to install the drive in and then you must configure that drive to the server Perform the following process to install a hard drive If necessary remove the blank panel from the chassis Note Sun Fire V215 servers might have a single blank panel that covers the hard drive slot Sun Fire V245 servers might have as many as three blank panels which cover the unoccupied hard drive slots Align the replacement drive to the drive slot FIGURE 2 1 Hard drives are physically addressed according to the slot in which they are installed If you removed an existing hard drive from a slot in the server you must install the replacement drive in the same slot as the drive that was removed Slide the drive into the drive slot until it is fully seated Close the latch to lock the drive in place At the Solaris prompt issue the cfgadm al command to list all drives in the device tree includi
85. te An optional redundant hot swappable power supply is available for the Sun Fire V215 server The following indicators are lit when a power supply fault is detected m Front and rear Service Required indicators FIGURE 2 3 or FIGURE 2 4 m Rear PS Failure indicator on the bezel of the server FIGURE 2 4 m Failure indicator on the faulty power supply FIGURE 2 6 If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper air flow in the server Removing a Power Supply Identify which power supply 0 or 1 requires replacement FIGURE 2 6 A lit amber failure indicator on a power supply indicates that a failure was detected Tip Additional information about power supply status can be found the Sun Fire V215 and V245 Getting Started Guide 819 3041 Chapter 2 Replacing Hot Pluggable and Hot Swappable CRUs 2 13 Power supply 0 PSO Power supply 1 PS1 2999999990969999999909 9939 2999999909999900 Release Latch 2 Failure indicator FIGURE 2 6 Location of the Power Supplies and Release Latches 2 Gain access to the rear of the server where the faulty power supply is located 3 Release the cable management arm CMA FIGURE 2 7 The CMA is located at the rear of the server rack a Press and hold the tab b Rotate the cable management arm out of the way so that you can access the power supply 4 Disconnect the power cor
86. the right and hold FIGURE 3 31 Release the spring latch that secures the DVD super multi drive to the hard drive cage assembly 8 Remove the DVD super multi drive from the chassis Push the drive from the rear and remove it from the chassis 9 Place the drive on an antistatic mat 3 3 18 Installing the DVD Super Multi Drive 1 Unpackage the DVD super multi drive and place it on an antistatic mat 3 46 Sun Fire V215 and V245 Servers Service Guide September 2006 3 3 19 Slide the DVD super multi drive into the front of the chassis until it seats Connect the motherboard SAS backplane cable to the DVD super multi drive FIGURE 3 31 Install the upper cable retainer Perform the procedures described in Section 3 4 Procedures for Finishing Up on page 3 58 Removing the Hard Drive Backplane Perform the procedures described in Section 3 2 Procedures for Parts Replacement on page 3 3 Remove the optional DVD super multi drive from the chassis if installed See Section 3 3 17 Removing the DVD Super Multi Drive on page 3 45 Remove all hard drives from the chassis See Section 2 2 1 Removing a Hard Drive on page 2 3 Note Identify the slot in which each hard drive belongs for later installation into the chassis Remove the upper and lower cable retainers FIGURE 3 21 Disconnect the motherboard SAS backplane cable from the hard drive backplane FI
87. the server by about an inch 25 4 mm Caution When installing the rear cover do not damage the interlock switch Sun Fire V215 2 Slide the rear cover forward until it seats FIGURE 3 42 3 60 Sun Fire V215 and V245 Servers Service Guide September 2006 Note The interlock switch for the Sun Fire V215 servers is actuated when the rear cover is installed Rear cover Interlock switch FIGURE 3 42 Installing the Rear Cover Sun Fire V215 server 3 4 3 Reinstalling the Server in the Rack If you removed the server chassis from the rack perform these steps Caution The servers are heavy Two people might be required to carry the chassis and install it in the rack 1 On the rack ensure that the slide rails are extended 2 Place the ends of the chassis mounting brackets into the slide rails FIGURE 3 43 Chapter 3 Replacing Cold Swappable FRUs 3 61 Chassis mounting bracket FIGURE 3 43 Returning the Server to the Rack 3 Slide the server into the rack until the brackets lock into place The server is now in the extended maintenance position 3 4 4 Returning the Server to the Normal Rack Position If you extended the server to the maintenance position use this procedure to return the server to the normal rack position 1 Release the slide rails from the fully extended position by pushing the release tabs on the side of each rail FIGURE 3 44 3 62 Sun Fire V215 and V24
88. ts Replacement on page 3 3 m Section 3 3 Removing and Installing FRUs on page 3 15 m Section 3 4 Procedures for Finishing Up on page 3 58 For a list of CRUs and FRUs see Section B 1 Customer and Field Replaceable Units on page B 1 Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible The covers must be in place for proper air flow 3 1 gt gt amp Safety Information This section describes important safety information that you need to know prior to removing or installing parts in the Sun Fire V215 and V245 servers For your protection observe the following safety precautions when setting up your equipment a Follow all Sun cautions warnings and instructions marked on the equipment and described in Important Safety Information for Sun Hardware Systems 816 7190 a Follow all cautions warnings and instructions marked on the equipment and described in the Sun Fire V215 and V245 Compliance and Safety Manual 819 3039 m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Follow the electrostatic discharge safety practices as described in this section Safety Symbols The following symbols might appear in this document note their meanings Caution There is a risk of personal injury and or equip
89. ts as well as POST diagnostics After POST diagnostics have finished running POST reports back to the OpenBoot firmware the status of each test it has run Control then reverts back to the OpenBoot firmware code If POST diagnostics do not uncover a fault and the server still does not start up run OpenBoot Diagnostics tests See FIGURE 1 1 for additional information 1 8 Sun Fire V215 and V245 Servers Service Guide September 2006 1 4 1 4 1 1 4 2 OpenBoot Diagnostics Like POST diagnostics OpenBoot diagnostics code is firmware based and resides in the OpenBoot PROM Starting OpenBoot Diagnostics Obtain the ok prompt Become superuser and then type init 0 Type ok obdiag This command displays the OpenBoot Diagnostics menu Note If you have a PCI card installed in the server then additional tests will appear on the obdiag menu Run an obdiag test Type obdiag gt test n Where n represents the number corresponding to the test you want to run A summary of the tests is available At the obdiag gt prompt type obdiag gt help Controlling OpenBoot Diagnostics Tests Most of the OpenBoot configuration variables you use to control POST see TABLE 1 2 also affect OpenBoot diagnostics tests m Use the diag level variable to control the OpenBoot diagnostics testing level m Use test args to customize how the tests run Chapter 1 Diagnosing Server Performance
90. u handle components that are sensitive to electrostatic discharge This discharge can cause server components to fail To avoid this problem ensure that you follow the antistatic practices as described in Section 3 2 7 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 9 Chapter 3 Replacing Cold Swappable FRUs 3 27 FIGURE 3 17 Motherboard Assembly 1 Perform the procedure described in Section 3 2 Procedures for Parts Replacement on page 3 3 2 If necessary remove the server from the rack See Section 3 2 6 Removing a Server From the Rack on page 3 7 Ensure that you remove all cables as well as the power cords 3 Remove the rear cover See Section 3 2 9 Removing the Rear Cover on page 3 10 4 Remove the bezel Section 3 2 10 Removing the Bezel on page 3 11 5 Remove the front cover Section 3 2 11 Removing the Front Cover on page 3 13 6 Sun Fire V245 Remove the air baffle See Section 3 2 12 Sun Fire V245 Removing the Air Baffle on page 3 13 7 Remove any PCI option cards that are installed See Section 3 3 1 Removing PCI E and PCI X Cards on page 3 16 8 Remove the PCI X and PCI E riser boards FIGURE 3 18 3 28 Sun Fire V215 and V245 Servers Service Guide September 2006 PCI E riser board PCI X riser board PCI X riser board standoff release FIGURE 3 18 PCI X and PCI E Riser Boards Sun Fire V215
91. ues de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconna t les efforts de pionnier de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive de Xerox sur l interface d utilisation grephique Xerox cette licence couvrant galement les licenci es de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON SA Ca Adobe PostScript Contents Preface xv Diagnosing Server Performance and Faults 1 1 1 1 1 2 1 3 1 4 1 5 Overview of Diagnostic Tools 1 2 Choosing a Fault Isolation Tool 1 3 POST Diagnostics 1 6 1 3 1 Starting POST Diagnostics 1 6 1 3 2 Controlling POST Diagnostics 1 7
92. wrist straps are still included with x options Using an Antistatic Mat Place ESD sensitive components such as motherboards memory and other PCBs on an antistatic mat 3 2 Procedures for Parts Replacement Before replacing parts that are not hot swappable or hot pluggable inside the Sun Fire V215 and V245 servers perform the following procedures m Section 3 2 2 Powering Off the Server ALOM Command Line on page 3 4 or Section 3 2 3 Powering Off the Server Graceful Shutdown on page 3 5 or Section 3 2 4 Powering Off the Server Emergency Shutdown on page 3 5 m Section 3 2 5 Extending the Server to the Maintenance Position Rackmounted Servers Only on page 3 5 Chapter 3 Replacing Cold Swappable FRUs 3 3 3 2 1 Oye m Section 3 2 7 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 9 m Section 3 2 8 Removing Power From the Server on page 3 10 Note These procedures do not apply to the hot swappable and hot pluggable devices fans power supplies and hard drives described in Chapter 2 The procedures that you perform after removing installing or repairing the servers are described in Section 3 4 Procedures for Finishing Up on page 3 58 Required Tools The Sun Fire V215 and V245 servers can be serviced with the following tools a Antistatic wrist strap a Antistatic mat m No 2 Phillips screwdriver a No 1 Flat blade
93. ystem error or fault refer to TABLE 3 1 for additional information TABLE 3 1 DIMM Names Connectors and Locations DIMM Name Used in System Fault Message DIMM Connector DIMM Location CHASSIS MB P0 BO DO J5 DIMM 0 CHASSIS MB P0 B0 D1 J2 DIMM 1 CHASSIS MB P0 B1 D0 J4 DIMM 2 CHASSIS MB P0 B1 D1 jl DIMM 3 CHASSIS MB P1 B0 DO0 J25 DIMM 4 3 22 Sun Fire V215 and V245 Servers Service Guide September 2006 TABLE 3 1 DIMM Names Connectors and Locations DIMM Name Used in System Fault Message DIMM Connector DIMM Location CHASSIS MB P1 B0 D1 J29 DIMM 5 CHASSIS MB P1 B1 D0 J27 DIMM 6 CHASSIS MB P1 B1 D1 J30 DIMM 7 Tip Make a note of the DIMM location so that you can install the replacement DIMM in the same location 7 Note For memory configuration information see Section A 1 DIMM Guidelines on page A 1 Sun Fire V215 Remove the screws and air baffles for the DIMMs you want to remove FIGURE 3 15 To obtain adequate clearance it might be necessary to remove the front cover see Section 3 2 11 Removing the Front Cover on page 3 13 Chapter 3 Replacing Cold Swappable FRUs 3 23 Screw 2 l l l l l l l b l l l l l l l l l l DIMM 5 Air baffle 2 DIMM 0 DIMM 2 DIMM 1 DIMM 3 FIGURE 3 15 Removing the Air Baffle Sun Fire V215 8 Push down on the ejector tabs on each side of the DIMM until the DIMM i

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