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Operating Instructions (English)

1. Key Character 4 G H 4 g h i 4 5 J K L 5 j k H 5 6 M N O 6 m n o 6 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 w xX Y Z 9 w x y z 9 au 0 To enter another character that is located on the same dial key first press gt to move the cursor to the next space f you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space e _ inthe above table represents a single space Erasing the character or number Press 4 or gt gt CLEAR Press and hold CLEAR to erase all characters or numbers Groups Groups can help you find entries in the Key Character phonebook quickly and easily When adding p 8 an entry to the phonebook you can assign it i to one of 9 groups You can change the Soe A d names of groups assigned for phonebook 2 A B C 2 entries Friends Family etc and then search for phonebook entries by group The a b c 2 group ringer tone feature is available for Call 3 D E F 3 Display subscribers page 31 d e f 3 20 TG47xxC en _1212_ver021 pdf 20 2011 12 12 14 19 43 Shared Phonebook Changing group names The default group name is Group 1 to Group 9 1 RA MENU Group gt SELECT Select the desired group gt SELECT Group name SELECT Edit the name 10 char
2. Message indicator VOL Volume up down lt lt gt gt 1 Repeat Skip Message counter Microphone Dial keypad Bd TONE Charge contacts Speaker Message counter ERASE 6 mm STOP QO DEES VOL Volume up down O Charge contacts lt lt gt gt 1 Repeat Skip Speaker o TEASEE PE HOLD CONF Conference LOCATOR REDIAL PAUSE ANSWER ON OFF 6 FLASH CALL WAIT ANSWER ON OFF indicator SP PHONE Speakerphone SP PHONE indicator ERASE MUTE ANSWER ON OFF ANSWER ON OFF indicator LOCATOR INTERCOM O m STOP _ p gt PLAY 14 3 13 TG47xxC en _1212_ver021 pdf 13 2011 12 12 14 19 40 Getting Started Belt clip E To attach E To remove Handset display items Item Meaning In use Answering system is being used by another handset or the base unit 2 Line in Someone is using the line use 1 KX TG4741 series page 3 2 KX TG4731 KX TG4741 series page 3 Base unit display items E KX TG4731 KX TG4741 series page 3 Item Meaning qo Greeting only is selected as the caller s recording time In this case the answering system answers calls with a Lam Meaning greeting message and caller Y Within
3. Set the date and time beforehand page 15 We recommend turning the base unit ringer off page 17 in addition to turning the night mode on KX TG4731 KX TG4741 series page 3 f you have set the alarm the alarm sounds even if the night mode is turned on Turning night mode on off 1 MENU AABB 2 Select the desired setting gt SAVE f you select off press OFF to exit Enter the desired hour and minute you wish to start this feature AM PM Select Am or PM gt OK Enter the desired hour and minute you wish to end this feature AM PM Select AM or PM SAVE OFF When the night mode is set is displayed NO oh WwW Changing the start and end time 1 MENU AABT 2 Continue from step 3 Turning night mode on off page 28 Changing the handset name Each handset can be given a customized name Bob Kitchen etc This is useful when you make intercom calls between handsets You can also select whether or not the handset name is displayed in standby mode The default setting is No If you select Yes without entering any handset name Handset 1 to Handset 6 is displayed 1 MENU FIG 28 TG47xxC en _1212_ver021 pdf 28 2011 12 12 14 19 46 Programming 2 Enter the desired name max 10 characters see the character table p
4. 2 Tuck the telephone line cord inside the wall mounting adaptor Connect the AC adaptor cord and telephone line cord 44 TG47xxC en _1212_ver021 pdf 44 2011 12 12 14 19 49 a Useful Information 5 Mount the unit on a wall then slide down To remove the wall mounting adaptor to secure in place g A While pushing down the release levers Q AC adaptor cord remove the adaptor Charger Drive the screws not supplied into the wall 25 4 mm 1 inch 3 Vainches 4 inches 45 TG47xxC en _1212_ver021 pdf 45 2011 12 12 14 19 50 Useful Information Error messages Display message Cause solution Access to VM service is not stored You have not stored the Voice Mail access number Store the number page 40 Base no power or No link Re connect base AC adaptor The handset has lost communication with the base unit Move closer to the base unit and try again Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again The handset s registration may have been cancelled Re register the handset page 30 Busy The called unit is in use Other units are in use and the system is busy Try again later e The handset you are using is too far from the base unit Move closer and try again Check tel line The supplied telephone line cord has not been connected
5. Panasonic i SEM Al L Operating Instructions E Gostar Digital Cordless Phone Model No KX 1TG4711C KX TG4712C KX TG4713C Digital Cordless Answering System Model No KX 1 G4731C KX TG4732C KX TG4733C KX TG4734C KX TG4741C KX TG4742C KX TG4743C KX TG235CSK Model shown is KX TG4731 Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference For assistance please call 1 800 561 5505 or visit us at www panasonic ca TG47xxC en _1212_ver021 pdf 1 2011 12 12 14 19 33 Table of Contents Introduction Model composition Accessory information Important Information For your safety Important safety instructions For best performance Other information SPOCifiCatiOnS icii ders Getting Started Setting up Note when setting up Intelligent eco mode Controls Belt clip 14 Display Initial settings Making Answering Calls Making calls Answering calls Useful features during a call ee 17 Shared Phonebook Shared phonebook ccceeeeeeeeeeeteeees 20 Programming Programmable settings 0cceeceeeeeee Special programming Registering a unit Call Display Service Using Call Display service Caller list Answering
6. 1 MENU 2 2 4 Select the desired setting 3 SAVE gt OFF Call Waiting Deluxe service options When a 2nd call is received you can choose how to handle the call by selecting an option shown on the handset display Note Your service provider telephone company may not offer all of the options page 32 Displayed z Function option Answer Answers the waiting call while keeping the 1st call on hold Hold Holds the waiting call The caller will hear the pre recorded hold message played by your service provider telephone company Announce The caller will hear the pre recorded busy message played by your service provider telephone company for example We are not available now and will then be disconnected Forward Forwards the waiting call to the Voice Mail service provided by your service provider telephone company You must subscribe to Voice Mail service to use this function Drop Disconnects drops the current call and answers the waiting call Conference Answers the waiting call and combines it with the current call to make a conference call 3 party call Return Returns to the waiting caller while keeping the current call on hold Drop caller1 Disconnects drops the 1st call during a conference call Drop caller2 Disconnects drops the 2nd call during a conference call 32 TG47xxC en
7. press SP PHONE Note For best performance use the speakerphone in a quiet environment While on a call you can switch from the base unit to the handset Press Mm on the handset then press SP PHONE on the base unit with the privacy mode off page 26 If the handset is on the base unit simply lift it Adjusting the speaker volume Press or repeatedly while talking Redialing the last number dialed SP PHONE gt REDIAL Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 22 16 TG47xxC en _1212_ver021 pdf 16 2011 12 12 14 19 41 Making Answering Calls Example If you need to dial the line access number 9 when making outside calls with a PBX Handset 1 gt PAUSE 2 Dial the phone number gt N Base unit 1 KX TG4741 series page 3 1 SP PHONE 2 5 PAUSE 3 Dial the phone number Note for handset and base unit A 3 5 second pause is inserted each time PAUSE is pressed eaaa apana ese Answering calls Using the handset When a call is being received the ringer indicator flashes rapidly 1 Lift the handset and press Sy or 4 when the unit rings You can also answer the call by pressing any dial key from
8. 0 to 9 J or Any key answer feature 2 When you finish talking press OFF or place the handset on the base unit or charger Auto talk You can answer calls simply by lifting the handset off the base unit or charger You do not need to press Sy To turn this feature on see page 25 Adjusting the handset ringer volume While the handset is ringing for an incoming call Press or repeatedly to select the desired volume E Programming the volume beforehand 1 MENU 2 Select the desired volume 3 SAVE OFF Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing Adjusting the base unit ringer volume Available for KX TG4731 KX TG4741 series page 3 Press or repeatedly to select the desired volume To turn the ringer off press and hold until the unit beeps Using the base unit Available for KX TG4741 series page 3 When a call is being received the SP PHONE indicator flashes rapidly 1 Press SP PHONE when the unit rings 2 Speak into the microphone 3 When you finish talking press SP PHONE Useful features during a call Hold This feature allows you to put an outside call on hold Handset 1 Press MENU during an outside call 2 Hold gt SELECT TG47
9. 19 26 Redialing 16 Ringer ID 31 Ringer tone 25 31 Rotary pulse service 18 SP PHONE Speakerphone 16 Talking Call Display 31 Temporary tone dialing 18 Time adjustment 24 Transferring calls 42 Troubleshooting 47 Visual Call Waiting 18 VM Voice Mail 40 Voice guidance language 15 Voice Mail 39 40 Volume Receiver 16 Ringer Base unit 17 Ringer Handset 17 25 Speaker 16 Wall mounting 44 TG47xxC en _1212_ver021 pdf 53 53 2011 12 12 14 19 52 Notes 54 TG47xxC en _1212_ver021 pdf 54 2011 12 12 14 19 52 Notes TG47xxC en _1212_ver021 pdf 55 2011 12 12 14 19 52 55 For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer EEE ET Attach your purchase receipt here L i DEH A Gostar Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic System Networks Co Ltd 2011 Printed in China IU TG4711C PNQX5094ZA 111211MGo A TG47xxC en _1212_ver021 pdf 56 2011 12 12 14 19 52
10. KX TG4741 series page 3 1 Press INTERCOM to answer the page 2 When you finish talking press INTERCOM Handset locator You can locate a misplaced handset by paging it 1 Base unit Press LOCATOR e All registered handsets beep for 1 minute 2 To stop paging Base unit Press LOCATOR Handset KX TG4711 KX TG4731 series page 3 Press OFF m KX TG4741 series page 3 Press Sy then press OFF Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets between a handset and the base unit 1 KX TG4741 series page 3 Handset 1 During an outside call press INT to put the call on hold 2 Select the desired unit gt SELECT 3 Wait for the paged party to answer If the paged party does not answer press Sy to return to the outside call 4 To complete the transfer Press OFF 42 TG47xxC en _1212_ver021 pdf 42 2011 12 12 14 19 49 Intercom Locator The outside call is being routed to the destination unit To establish a conference call MENU gt Conference gt SELECT To leave the conference press OFF The other 2 parties can continue the conversation To put the outside call on hold MENU gt Hold gt SELECT To resume the conference MENU gt conference SELECT Base uni
11. Press in step 2 on Remote access code page 37 e The entered remote access code is deleted Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 38 4 When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press to perform a specific operation or press 2 to listen to more available operations Note f you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you y Operation Skip message during playback Play new messages Play all messages Stop playback Turn answering system off 4 Erase currently playing message 5 Erase all messages a fl I End remote operation or hang up If pressed within the first 5 seconds of a message the previous message is played Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phon
12. allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call MENU gt Phonebook gt SELECT 2 Select the desired entry 3 Press CALL to dial the number TG47xxC en _1212_ver021 pdf 21 21 2011 12 12 14 19 44 Shared Phonebook Note When storing a calling card access number and your PIN in the phonebook as one phonebook entry press PAUSE to add pauses after the number and PIN as necessary page 16 f you have rotary pulse service you need to press Bd TONE before pressing MENU in step 1 to change the dialing mode temporarily to tone When adding entries to the phonebook we recommend adding TONE to the beginning of phone numbers you wish to chain dial page 20 22 TG47xxC en _1212_ver021 pdf 22 2011 12 12 14 19 44 Programming Programmable settings You can customize the unit by programming the following features using the handset To access the features there are 2 methods E Scrolling through the display menus 1 MENU 2 Press v or a to select the desired main menu gt SELECT 3 Press Y or a to select the desired item from the next sub menus gt SELECT 4 Press 1 or a to select the desired setti
13. base unit range messages are not recorded b4 Out of base unit range page 39 The line is in use aa ooo O O When flashing The call is put on hold Initial in When flashing rapidly An t al sett gs incoming call is now being E Direct command code received Programmable settings can be accessed E dei 71 by pressing MENU and then the ECO co mode is on page 11 corresponding code on the dial keypad EJ Equalizer is set page 19 page 23 pag Example Press MENU 1 0 4 ics Speakerphone is on page 16 E Symbol meaning Ringer volume is off Symbol Meaning page 25 Example Press 1 or a to select the bo Night mode is on page 28 4 o words in quotations PRIV Privacy mode is on page 19 Important Alarm is on page 28 When you install the batteries for the first H Handset number time the handset may prompt you to set display language and date and time 8 Battery level Perform step 2 in Display language p Play languag x Blocked call page 29 page 15 and then press SELECT BOOST Clarity booster is on Continue from step 2 in Date and page 19 time page 15 14 TG47xxC en _1212_ver021 pdf 14 2011 12 12 14 19 40 Getting Started Display language Dialing mode You can select either English or If you cannot make calls change this setting Fran ais as the display language The according to your telepho
14. batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 5 7 Wipe the battery ends with a dry cloth Avoid touching the battery ends or the unit contacts Note for battery charging Itis normal for the handset to feel warm during charging Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level S High Medium Icon Battery level Low i Needs charging CIN c x7 Empty Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 13 hours max 1 Not in use standby 11 days max 1 1 If Eco mode is on Note Actual battery performance depends on usage and ambient environment Even after the batteries are fully charged the handset can be left on the base unit or charger without any ill effect on the batteries The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours SST Intelligent eco mode This feature automatically reduc
15. code lt 111 gt 306 37 Screen call 1 lt On gt 0 Off 310 35 Answer on 2 327 35 Answer off 2 328 35 Main menu Yu v M access V M Voice Mail Operation Code E Listening to Voice Mail messages 330 41 Main menu Intercom Operation Code IEn Paging the desired unit 274 42 Main menu Set date amp time Sub menu 1 Sub menu 2 Settings Code ia Date and time 101 15 Alarm 1 Once 720 28 2 Daily 0 lt 0 gt Time adjustment 4 1 lt Caller ID 226 auto gt 0 Manual 24 TG47xxC en _1212_ver021 pdf 24 2011 12 12 14 19 44 Programming Main menu Esa Initial setting Sub menu 1 Sub menu 2 Settings Code E Ringer setting Ringer volume 0 7 Off 7 lt 6 gt 160 17 Handset Ringer tone 5 6 7 1 5 Tone 1 5 161 Handset lt Tone 1 gt 6 0 Melody 1 5 Night mode 1 On 0 lt 0 gt 238 28 On Off Night mode lt 11 00 PM 06 237 28 Start End 00 AM gt Set date amp time Date and time 101 15 Alarm 1 Once 720 28 2 Daily 0 lt O gt Time adjustment 4 1 lt Caller ID 226 auto gt 0 Manual Talking Caller ID Handset 1 lt On gt 0 Off 162 31 Talking Call Display Base unit 2 1 On 0 lt OFE gt 162 Handset name 104 28 Call block 217 29 Block w o num2 3 1 On 0 lt O gt 240 29 Block calls without phone n
16. dial the phone number To correct a digit press CLEAR Press Sy or CALL When you finish talking press OFF or place the handset on the base unit or charger O N Using the speakerphone 1 Dial the phone number and press 4 Speak alternately with the other party 2 When you finish talking press OFF Note For best performance use the speakerphone in a quiet environment To switch back to the receiver press 4 a Adjusting the receiver or speaker volume Press or repeatedly while talking Note There are 5 volume levels 1 to 5 for the receiver When you change the receiver volume to level 5 maximum level the volume returns to level 4 default after you hang up Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list each 48 digits max 1 REDIAL or gt REDIAL f there is a new message in the Voice Mail or answering system REDIAL is not displayed Select the desired phone number 3 Mm N Erasing a number in the redial list 1 REDIAL or gt REDIAL Select the desired phone number gt ERASE 2 3 4 Yes gt SELECT 4 OFF Using the base unit Available for KX TG4741 series page 3 1 SP PHONE Dial the phone number 3 When the other party answers speak into the microphone Speak alternately with the other party 4 When you finish talking
17. level depending on the current telephone line condition Set the line mode to A if telephone line condition is not good 27 TG47xxC en _1212_ver021 pdf 27 2011 12 12 14 19 45 Programming SEE Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily Alarm can be set for each handset Important Set the date and time beforehand page 15 1 MENU ZI2I0 2 Select the desired alarm option gt SELECT off Turns alarm off Go to step 7 Once An alarm sounds once at the set time Daily An alarm sounds daily at the set time Go to step 4 3 Enter the desired month and date gt OK 4 Setthe desired time 5 AM PM Select am or PM gt OK 6 Select the desired alarm tone gt SELECT We recommend selecting a different ringer tone from the one used for outside calls 7 SELECT gt OFF When the alarm is set is displayed Note To stop the alarm press OFF or place the handset on the base unit or charger When the handset is in use the alarm will not sound until the handset is in standby mode Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Important
18. sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary When this feature is turned on is displayed Handset equalizer This feature clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press MENU while talking 2 Equalizer SELECT 3 4 Select the desired setting 4 Press OK to exit Note When this feature is activated Ee is displayed while talking Depending on the condition and quality of your telephone line this feature may emphasize existing line noise If it becomes difficult to hear turn this feature off This feature is not available while using the speakerphone Call share You can join an existing outside call Important When the privacy mode is on you cannot join the conversation Turn it off Handset To join the conversation press Sy when the other unit is on an outside call Base unit 1 KX TG4741 series page 3 To join the conversation press SP PHONE when the handset is on an outside call Note for handset and base unit A maximum of 4 parties including 1 outside party can join a conversation using 3 extensions 4 way conference Privacy mode When the privacy mode is On the unit prevents other users from joining your conversations
19. the phone number if necessary 24 digits max SAVE gt OFF entering phone numbers MENU ABIH gt ADD Enter the phone number 24 digits max To erase a digit press CLEAR 3 SAVE gt OFF N ou kh Ww Ww lt Noa Blocking incoming calls without phone number You can reject a call when no phone number is provided such as a call just showing Unavailable 1 MENU AHA 2 4 Select the desired setting gt SAVE OFF Viewing editing erasing call block numbers 1 MENU FIA 2 Select the desired entry To exit press OFF 3 To edit a number EDIT Edit the phone number gt SAVE OFF To erase a number ERASE gt 4 yes gt SELECT OFF Note When editing press the desired dial key to add CLEAR to erase When viewing Block w o num is displayed if the blocking incoming calls without phone number feature is turned on To turn the feature off ERASE Y SAVE OFF TG47xxC en _1212_ver021 pdf 29 29 2011 12 12 14 19 46 Programming E EE E Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important See page 5 for information on the available model Registering a handset to the base unit The supplied handset and base unit are
20. 4 19 52 Useful Information Industry Canada Notices and other information NOTICE This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The Ringer Equivalence Number REN of this unit found on the bottom of the unit NOTICE Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired ope
21. 47xxC en _1212_ver021 pdf 36 2011 12 12 14 19 48 Answering System The message indicator on the handset flashes slowly if the message alert feature is turned on page 39 1 To listen to new messages PLAY or MENU 3 28 To listen to all messages MENU HB2 2 When finished press OFF 1 If there are no new messages in the answering system PLAY is not displayed Note To switch to the receiver press Operating the answering system MENU gt Answering device gt SELECT Key Operation or Adjust the receiver speaker volume during playback 1 or Repeat message during playback 2 or gt Skip message during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 7i 6 Record greeting message 8 Turn answering system on PAUSE Pause message 2 9 or Stop recording STOP Stop playback 0 Turn answering system off paas Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback Playback gt SELECT 3 You can also erase as follows ERA
22. OT use Alkaline Manganese Ni Cd A batteries Use only the supplied Panasonic AC adaptor PNLV225 e Confirm correct polarities A E Base unit Press plug firmly l Rechargeable Ni MH ONLY To power outlet lt To o d telephone jack RJ11C DSL ADSL filter When the language selection is Correct Incorrect displayed see page 14 amp Battery charging Charge for about 7 hours When the batteries are fully charged Fully charged is displayed DSL ADSL filter not supplied is required if you have DSL ADSL service E Charger es Or To power outlet Confirm Charging is displayed 10 TG47xxC en _1212_ver021 pdf 10 2011 12 12 14 19 39 Getting Started ET Note when setting up Note for connections e The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure e The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a T adaptor Note for battery installation Use the supplied rechargeable
23. SE gt Yes gt SELECT Calling back Call Display subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press PAUSE during playback 2 call back SELECT Editing the number before calling back 1 Press PAUSE during playback 2 Edit amp Call gt SELECT 3 Press EDIT repeatedly until the phone number is shown in the desired format page 33 gt Ma Erasing all messages 1 MENU MBABE 2 4 Yes gt SELECT gt OFF TS Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 111 TG47xxC en _1212_ver021 pdf 37 37 2011 12 12 14 19 48 Answering System Important To prevent unauthorized access to this product we recommend that you regularly change the remote code MENU 3 01 6 Enter the desired 3 digit remote access code 3 SAVE gt OFF Ny Deactivating remote operation
24. System Answering SYSteM ss srasesa ona ana nan a sasa 35 Turning the answering system on Greeting message Listening to messages using the base RN AAN A E E Na Nan Gn 36 Listening to messages using the handset cirneiste Remote operation Answering system settings Voice Mail Service Voice Mail service aaenenanananen anane 40 Intercom Locator Intercom Handset locator ie Transferring calls conference calls Useful Information Wall Mounting ccairt Error messages Troubleshooting Industry Canada Notices and other information Warranty Index 2 TG47xxC en _1212_ver021 pdf 2 2011 12 12 14 19 35 Introduction Model composition KX TG4711 series E KX TG4731 series Model shown is KX TG4712 E KX TG4741 series Model shown is KX TG4742 Model shown is KX TG4732 Sone Model No Base unit Handset Part No Part No Quantity KX TG4711 KX TG4711 KX TG4711 KX TGA470 1 series KX TG4712 KX TG4711 KX TGA470 2 KX TG4713 KX TG4711 KX TGA470 3 KX TG4731 KX TG4731 KX TG4731 KX TGA470 1 series KX TG4732 KX TG4731 KX TGA470 2 KX TG4733 KX TG4731 KX TGA470 3 KX TG4734 KX TG4731 KX TGA470 4 KX TG4741 KX TG4741 KX TG4741 KX TGA470 1 series KX TG4742 KX TG4741 KX TGA470 2 KX TG4743 KX TG4741 KX TGA470 3 KX TG235SK KX TG4741 KX TGA470 5 The suffix C in the following mode
25. _1212_ver021 pdf 32 2011 12 12 14 19 47 Call Display Service To use Call Waiting Deluxe service 1 When you hear a Call Waiting tone during an outside call press FLASH e The option menu is displayed 2 Select the desired option gt SELECT After selecting Answer Hold or Conference you can select another option gt FLASH gt Select the desired option gt SELECT Note e To exit from the option menu wait for 20 seconds SS Caller list Important Only 1 person can access the caller list at a time Make sure the unit s date and time setting is correct page 15 Viewing the caller list and calling back 1 CID 2 Press Y to search from the most recent call or a to search from the oldest call 3 Tocall back press x To exit press OFF Note lf the entry has already been viewed or answered V is displayed even if it was viewed or answered using another unit In step 2 if X is displayed not all of the information is shown To see the remaining information press gt gt To return to the previous screen press lt Editing a caller s phone number before calling back You can edit a phone number in the caller list by adding the long distance code 1 or removing its area code 1 lt CID 2 Select the desired entry 3 Press EDIT repeatedly until the phone number is shown in the desir
26. acters max page 20 gt SAVE OFF o ak O N Finding and calling from a phonebook entry Scrolling through all entries 1 RA 2 Select the desired entry 3 Mm Searching by first character 1 RA 2 Press the dial key 0 9 or which contains the character you are searching for page 20 Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key f there is no entry corresponding to the character you selected the next entry is displayed 3 Scroll through the phonebook if necessary 4 mm Searching by group 1 DA gt GROUP 2 Select the group you want to search SELECT If you select All groups the unit ends the group search 3 4 Select the desired entry 4 N Editing entries 1 Find the desired entry page 21 gt EDIT Edit the name if necessary 16 characters max page 20 gt OK Edit the phone number if necessary 24 digits max gt OK 2 3 4 Select the desired group page 20 gt SELECT 2 times 5 OFF Erasing entries Erasing an entry 1 Find the desired entry page 21 2 ERASE gt ves 3 SELECT OFF Erasing all entries QA gt MENU Erase all gt SELECT 4 Yes gt SELECT 4 Yes gt SELECT OFF ah ond Chain dial This feature
27. age 20 f not required go to step 3 3 SAVE 4 Select the desired setting gt SELECT 2 times 5 OFF Call block Call Display subscribers only This feature allows the unit to reject calls when the unit receives a call from a phone number stored in the call block list as unwanted Storing unwanted callers page 29 the unit receives a call without phone number Blocking incoming calls without phone number page 29 When a call is received the unit rings for a short time while the caller is being identified If the phone number matches an entry in the call block list the unit sends out a busy tone to the caller and then disconnects the call Important When the unit receives a call from a number that is stored in the call block list or a call without a recognized phone number the call is logged in the caller list page 33 with y after the call is disconnected Storing unwanted callers You can store up to 30 phone numbers in the call block list Important We recommend storing 10 digits including an area code If only 7 digits are stored all numbers that have the same last 7 digits will be blocked E From the caller list 1 lt CID 2 Select the entry to be blocked To edit the number press EDIT repeatedly until the phone number is shown in the 10 digit format SAVE 4 call block gt SELECT 4 ves gt SELECT Edit
28. e number from a touch tone phone 2 Let the phone ring 15 times A long beep is heard Enter your remote access code within 10 seconds after the long beep The greeting message is played back You can either hang up or enter your remote access code again and begin remote operation page 37 8 E Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings Ring count before the unit answers calls You can select 2 to 7 rings or Toll saver The default setting is 4 rings Toll saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end Key Operation 1 Repeat message during playback 1 38 TG47xxC en _1212_ver021 pdf 38 2011 12 12 14 19 48 Answering System of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 37 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MENU AAMA 2 4 Select the desired setting gt SAVE gt OFF For Voice Mail service subscribers If you subscribe to a flat rate service package that includes Call Display Call Waiting Voice Mail and unlimited local regional long distance calls please note the following e To use the Voice Mai
29. e surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable to acts of God Rechargeable batteries are warranted for ninety 90 days from date of original purchase THIS EXPRESS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY As examples this warranty excludes damages for lost time travel to and from the Authorized Servicer loss of or damage to media or images data or other memory or recorded content This list of items is not exhaustive but for illustration only In certain instances some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or the exclusion of implied warranties so the above limitations and exclusions may not be applicable This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory CONTACT INFORMATION For product information and operation assistance please contact Our Customer Care Centre T
30. ed format _ 1 Area code Local phone number Example 1 555 321 5555 Local phone number Example 321 5555 Area code Local phone number Example 555 321 5555 4 N Note The number edited in step 3 will not be saved in the caller list Erasing selected caller information 1 lt CID 2 Select the desired entry 3 ERASE gt yes 4 SELECT gt OFF Erasing all caller information 1 lt CID 2 ERASE gt ves 3 SELECT gt OFF Storing caller information to the phonebook 1 lt CID TG47xxC en _1212_ver021 pdf 33 33 2011 12 12 14 19 47 Call Display Service 2 Select the desired entry To edit the number press EDIT repeatedly until the phone number is shown in the desired format 3 SAVE 4 4 Phonebook SELECT 5 Continue from step 2 Editing entries page 21 Z Gostar 34 TG47xxC en _1212_ver021 pdf 34 2011 12 12 14 19 48 Answering System Answering system Available for KX TG4731 KX TG4741 series page 3 The answering system can answer and record calls for you when you are unavailable to answer the phone You can also set the unit to play a greeting message but not to record caller messages by selecting Greeting only as the recording time setting page 39 Important Only 1 person can access the answering system listen to mes
31. elephone 1 800 561 5505 Fax 905 238 2360 Email link Support contact us email on www panasonic ca For defective product exchange within the warranty period please contact the original dealer or our Customer Care Centre 52 TG47xxC en _1212_ver021 pdf 52 2011 12 12 14 19 52 Index Index 4 way conference 19 A Additional handset 30 Alarm 28 Answering calls 17 Answering system Call screening 35 Erasing messages 36 37 38 Greeting message 36 Greeting only 39 Listening to messages 36 38 Number of rings 38 Recording time 39 Remote access code 37 Remote operation 37 Ring count 38 Toll saver 38 Turning on off 35 37 38 Auto talk 17 25 B Battery 10 17 Belt clip 14 Booster Clarity booster 19 C C WTG Call Waiting Deluxe 32 Call block 29 Call Display service 37 Call share 19 Call Waiting 78 Caller list 33 Caller list edit 33 Chain dial 27 CID Call Display 33 Conference calls 42 Control type 12 Customer support 26 D Date and time 15 Dialing mode 15 Direct command code 23 Display Contrast 25 Language 15 E Eco mode 17 Equalizer 19 Error messages 46 Flash 18 26 Groups 20 31 Handset Deregistration 30 Locator 42 IOT SrA vz Name 28 Registration 30 Hold 17 Intercom 42 Key tone 25 Line mode 26 Making calls 16 Missed calls 31 Mute 18 Night mode 28 Pause 16 Phonebook 20 Power failure 11 Privacy mode
32. en after you have listened to all new messages turn it off by pressing and holding until the handset beeps Base unit 1 KX TG4741 series page 3 To listen to Voice Mail messages you have to dial your Voice Mail access number manually 41 TG47xxC en _1212_ver021 pdf 41 2011 12 12 14 19 49 Intercom Locator _ EE Intercom Intercom calls can be made between handsets between a handset and the base unit 1 KX TG4741 series page 3 Note When paging unit s the paged unit s beeps for 1 minute f you receive an outside call while talking on the intercom you hear 2 tones To answer the call with the handset press OFF then press Sy To answer the call with the base unit press SP PHONE 2 times 1 KX TG4741 series page 3 Making an intercom call Handset 1 MENU gt INT 2 4 Select the desired unit gt SELECT To stop paging press OFF 3 When you finish talking press OFF Base unit 1 KX TG4741 series page 3 1 Press INTERCOM When 2 or more handsets are registered To page a specific handset enter the handset number To page all handsets press 0 or wait for a few seconds To stop paging press INTERCOM 2 When you finish talking press INTERCOM Answering an intercom call Handset 1 Press x to answer the page 2 When you finish talking press OFF Base unit 1
33. er than the unit s answering system turn off the answering system page 35 For details see page 39 KX TG4731 KX TG4741 series page 3 You need to store the Voice Mail access number to activate the message alert feature page 39 for Voice Mail service Storing the Voice Mail VM access number In order to listen to your Voice Mail messages you must dial your service provider telephone company s Voice Mail access number Once you have stored your Voice Mail access number you can dial it automatically page 41 1 MENU JEFIBIBID 2 Enter your access number 24 digits max gt SAVE OFF Note When storing your Voice Mail access number and your mailbox password press PAUSE to add pauses page 16 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example 1 222 333 4444 PPPP 8888 VM access Pauses Password number To erase the Voice Mail access number 1 MENU IGIGIE 2 Press and hold CLEAR until all digits are erased gt SAVE OFF Voice Mail VM tone detection Handset Base unit 1 KX TG4741 series page 3 Your service provider telephone company sends special signals sometimes called Voice Mail tones or stutter tones to the unit to let you know you have new Voice Mail messages If you hear a series of dial tones followed by a conti
34. es handset power consumption by suppressing handset transmission power when the handset is close to the base unit When this feature is activated is displayed Eco mode is turned off when the clarity booster is activated page 19 TG47xxC en _1212_ver021 pdf 11 2011 12 12 14 19 39 Getting Started Controls Handset pose Ba OOG 0E e Ringer indicator Message indicator Speaker VOL Volume up down SP PHONE Speakerphone N TALK Headset jack Dial keypad Be TONE Receiver 60660660606066 6 Display CALL WAIT FLASH OFF Microphone Charge contacts E Control type Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key al Y lt or gt Scroll through various lists and items A Volume a or v Adjust the receiver or speaker volume while talking CID Call Display View the caller list gt REDIAL View the redial list Base unit E KX TG4711 series page 3 Charge contacts LOCATOR N TG47xxC en _1212_ver021 pdf 12 2011 12 12 14 19 39 Getting Started E KX TG4731 series page 3 E KX TG4741 series page 3 Horor eraser CONF MUTE REDIAL PAUSE
35. essive smoke dust high temperature and vibration The product should not be exposed to direct sunlight Do not place heavy objects on top of the product When you leave the product unused for a long period of time unplug the product from the power outlet e The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 0 C 32 F or greater than 40 C 104 F Damp basements should also be avoided e The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care Wipe the outer surface of the product with a soft moist cloth Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for product disposal transfer or return This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product ENERGY STAR As a
36. et the unit Reconnect the adaptor and try again The handset has not been registered to the base unit Register the handset page 30 cannot hear a dial tone e The base unit s AC adaptor or telephone line cord is not connected Check the connections Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company The indicator on the handset flashes slowly New messages have been recorded Listen to the new messages page 36 New Voice Mail messages have been recorded Listen to the new Voice Mail messages page 41 The receiver volume is changed to level 4 default even though set it to level 5 maximum level The receiver volume returns to level 4 after you hang up Press or to adjust the volume every time or as needed Programmable settings Problem Cause solution The display is in a language cannot read Change the display language page 15 I cannot register a handset to a base unit e The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 30 TG47xxC en _1212_ver021 pdf 47 47 2011 12 12 14 19 51 U
37. eting only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 36 Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded The default setting is on Important f you stored the Voice Mail access number page 40 the message indicator also flashes for newly recorded Voice Mail messages page 41 1 MENU ABAMO 2 Select the desired setting gt SAVE gt OFF Note While message alert is on battery operating time is shortened page 11 TG47xxC en _1212_ver021 pdf 39 39 2011 12 12 14 19 49 Voice Mail Service Voice Mail service Voice Mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service provider telephone company s Voice Mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone Please contact your service provider telephone company for details of this service Important e To use the Voice Mail service provided by your service provider telephone company rath
38. feature can help you identify who is calling by using different ringer tones for different groups of callers When adding an entry to the phonebook you can assign it to TG47xxC en _1212_ver021 pdf 31 31 2011 12 12 14 19 46 Call Display Service the desired group page 20 When a call is received from a caller assigned to a group the ringer you selected for that group rings after caller information is displayed If you select Current ringer default the unit uses the ringer tone you selected on page 25 when calls from this group are received RA gt MENU Group gt SELECT Select the desired group gt SELECT Select the current setting of the ringer ID gt SELECT Select the desired ringer tone gt SAVE OFF o oa PS on For Call Waiting Deluxe service users To use Call Waiting Deluxe you must subscribe to Call Waiting Deluxe from your service provider telephone company This feature not only allows your handset to display the 2nd caller s information but also offers you a variety of ways to deal with the 2nd call Important Please contact your service provider telephone company for details and availability of this service in your area This feature must be turned on before it can be used To turn Call Waiting Deluxe on off To use Call Waiting Deluxe you must turn this feature on The default setting is O
39. he Talking Call Display feature is turned off Turn it on page 25 The number of rings for the answering system is set to 2 rings or Toll saver Selecta different setting page 38 If the base unit and another handset are having an intercom call your handset does not announce caller information cannot dial the phone number The phone number you dialed might have been edited edited in the caller list incorrectly for example the long distance 1 or the area code is missing Edit the phone number with another pattern page 33 Time on the unit has shifted Incorrect time information from incoming Call Display changes the time Set the time adjustment to Manual off page 25 The 2nd caller s information is In order to use Call Display Call Waiting or Visual Call not displayed during an outside call Visual Call Waiting feature does not function Waiting you must first contact your service provider telephone company and subscribe to the desired service After subscribing you may need to contact your service provider telephone company again to activate this specific service even if you already subscribed to both Call Display and Visual Call Waiting services TG47xxC en _1212_ver021 pdf 49 49 2011 12 12 14 19 52 Useful Information Answering system Problem Cause solution The unit does not record new messages e The answering
40. ional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Order number Rechargeable HHR 4DPA or HHR 4MRA 1 batteries Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset Headset RP TCA95 KX TCA400 KX TCA430 1 Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system Optional handset feature overview Handset optional KX TGA470C You can expand your phone system by registering optional handsets 6 max to a single base unit Optional handsets may be a different colour from that of the supplied handsets TG47xxC en _1212_ver021 pdf 5 2011 12 12 14 19 36 Important Information EEE For your safety To prevent severe injury and loss of life property read this section carefully before using the product to ensure proper and safe operation of your product WARNING Power connection Use only the power source marked on the product Do not overload power outlets and extension cords This can result in the risk of fire or electric shock Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outle
41. l numbers will be omitted in these instructions KX TG4711C KX TG4712C KX T G4713C KX T G4731C KX T G4732C KX TG4733C KX TG4734C KX TG4741C KX TG4742C KX TG4743C KX TG235CSK TG47xxC en _1212_ver021 pdf 3 2011 12 12 14 19 35 Introduction Feature differences Seri Answering Base unit keypad Intercom eries system sp phone oF KX TG4711 series KX TG4731 series e E KX TG4741 series e e e 1 Single handset models Intercom calls can be made between handsets by purchasing and registering one or more optional handsets page 5 2 Intercom calls can be made between the base unit and handset a IIIN Accessory information Supplied accessories Supplied handset qty 1 unit 2units 3 units 4 units 5 units 5 ne See Accessory quantity AC adaptor PNLV226 1 2 3 4 5 Telephone line cord 1 1 1 1 1 Wall mounting adaptor 1 1 1 1 1 _ Rechargeable batteries 6 2 4 6 8 10 Handset cover 7 1 2 3 4 Beltclip 1 2 3 4 5 Charger 1 2 3 4 1 KX TG4711 KX TG4731 KX TG4741 2 KX TG4712 KX TG4732 KX TG4742 3 KX TG4713 KX TG4733 KX TG4743 4 KX TG4734 5 KX TG235SK 6 See page 5 for replacement battery information 7 The handset cover comes attached to the handset oR TG47xxC en _1212_ver021 pdf 4 2011 12 12 14 19 36 Introduction T EI Addit
42. l service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 35 e To use this units answering system rather than the Voice Mail service provided by your service provider telephone company please contact your service provider telephone company to deactivate your Voice Mail service If your service provider telephone company cannot do this Set this units Ring count setting so that this unit s answering system answers Calls before the Voice Mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the Voice Mail service provided by your service provider telephone company before changing this setting Change the number of rings of the Voice Mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 min 1 MENU IGIDIE 2 Select the desired setting gt SAVE gt OFF Selecting Greeting only You can select Greeting only which sets the unit to announce a greeting message to callers but not record messages Select Greeting only in step 2 on Caller s recording time page 39 Note When you select Gre
43. late the batteries Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin The electrolyte is toxic and may be harmful if swallowed Exercise care when handling the batteries Do not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual e Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Attention A nickel metal hydride battery that is recyclable powers the product you have purchased Please call 1 800 8 BATTERY 1 800 822 8837 for information on how to recycle this battery Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk
44. ll Display features you must subscribe to a Call Display service Contact your service provider telephone company for details Call Display features When an outside call is being received the callers name and phone number are displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest f the unit cannot receive caller information the following is displayed Unavailable The caller dials from an area which does not provide a Call Display service Private caller The caller requests not to send caller information Long distance The caller makes a long distance call If the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the unit treats it as a missed call The display shows Missed call Note e Even when there are unviewed missed calls Missed call disappears from the standby display if the following operation is performed by one of the units A handset is replaced on the base unit or charger Pressing OFF on a handset Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Call Display Handset Base unit 1 KX TG4731 KX TG4741
45. lume page 17 I cannot make a call The dialing mode may be set incorrectly Change the setting page 15 cannot make long distance calls Make sure that you have long distance service 48 TG47xxC en _1212_ver021 pdf 48 2011 12 12 14 19 51 Useful Information Call Display Talking Call Display Problem Cause solution Caller information is not displayed You must subscribe to Call Display service Contact your service provider telephone company for details If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack plug the unit directly into the wall jack If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The name display service may not be available in some areas Contact your service provider telephone company for details Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed or announced late Move closer to the base unit Depending on your service provider telephone company the unit may display or announce the caller s information at the 2nd ring or later Caller information is not announced The handset or base unit s ringer volume is turned off Adjust it page 17 25 T
46. mmand code 4 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID auto To turn this feature off select Manual Call Display subscribers only To use this feature set the date and time first page 15 5 Ifyou subscribe to a distinctive ring service select a tone tone 1 to 5 If you select a melody you cannot distinguish lines by their ringers 6 If you select one of the melody ringer tones the ringer tone continues to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 26 TG47xxC en _1212_ver021 pdf 26 2011 12 12 14 19 45 Programming 7 8 9 10 The preset melodies in this product are used with permission of 2009 Copyrights Vision Inc Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones If you subscribe to a Call Display service and want to view the caller s information after lifting up the handset to answer a call turn off this feature The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary Generally the line mode setting should not be changed This setting automatically maintains receiver volume at the proper
47. n ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark D ENERGY STAR Compliance with TIA 1083 standard Telephone handsets identified with this logo have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants Compatible with Hearing Aid T Coil TIA 1083 TG47xxC en _1212_ver021 pdf 8 2011 12 12 14 19 38 Important Information Specifications e Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 Frequency range 1 92 GHz to 1 93 GHz RF transmission power 115 mW max Power source 120 V AC 60 Hz Power consumption Base unit 1 Standby Approx 0 7 W Maximum Approx 3 5 W Base unit 2 Standby Approx 0 9 W Maximum Approx 3 8 W Charger Standby Approx 0 1 W Maximum Approx 2 0 W Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry 1 KX TG4711 series page 3 2 KX TG4731 KX TG4741 series page 3 Note Design and specifications are subject to change without notice The illustrations in these instructions may vary slightly from the actual product TG47xxC en _1212_ver021 pdf 9 2011 12 12 14 19 39 Getting Started Battery installation e USE ONLY Ni MH batteries AAA R03 Setting up size Connections Do N
48. ne line service The default setting is English default setting is Tone 1 MENU HIG 2 Select the desired setting gt 4 SAVE 3 OFF 2 3 Date and time 1 MENU FIO 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2012 07 HE Hz OK Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 o 9 3 0 5 AM PM Select AM or PM 6 SAVE OFF Note When English is selected as the display language 12 hour clock format is used When French is selected 24 hour clock format is used e The date and time may be incorrect after a power failure In this case set the date and time again hw Voice guidance language You can select either English or Fran ais as the voice guidance language of the Talking Call Display and answering system The default setting is English 1 MENU HIME 2 4 Select the desired setting 3 SAVE gt OFF Tone For tone dial service Pulse For rotary pulse dial service MENU G 2 0 Select the desired setting SAVE OFF TG47xxC en _1212_ver021 pdf 15 2011 12 12 14 19 41 Making Answering Calls aT Making calls Using the handset 1 Lift the handset and
49. ng gt SAVE This step may vary depending on the feature being programmed To exit the operation press OFF E Using the direct command code 1 MENU gt Enter the desired code Example Press MENU HM 00 2 Select the desired setting gt SAVE This step may vary depending on the feature being programmed To exit the operation press OFF Note In the following table lt gt indicates the default settings In the following table gt indicates the reference page number Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Caller list Operation Code E Viewing the caller list 213 33 Main menu Answering device Sub menu 1 Sub menu 2 Settings Code E Play new msg 323 37 msg message Play all msg 324 37 Erase all msg 2 325 37 Greeting Record greeting 302 36 Check greeting 303 36 Pre recorded 2 304 36 Reset to pre recorded greeting 23 TG47xxC en _1212_ver021 pdf 23 2011 12 12 14 19 44 Programming Sub menu 1 Sub menu 2 Settings Code z Settings Ring count 2 7 2 7 rings 211 38 lt 4 rings gt 0 Toll saver Recording time 1 1 min 305 39 3 lt 3 min gt 0 Greeting only 3 Remote
50. nuous dial tone after you press on the handset or press SP PHONE on the base unit you have new Voice Mail messages Soon after you hang up a call or after the phone stops ringing your unit checks the phone line to see if new Voice Mail messages have been recorded Turn this feature off when You do not subscribe to Voice Mail service Your service provider telephone company does not send Voice Mail tones Your phone is connected to a PBX If you are not sure which setting is required contact your service provider telephone company Turning VM tone detection on off The default setting is on 1 MENU MEABE 2 4 Select the desired setting gt SAVE gt OFF 40 TG47xxC en _1212_ver021 pdf 40 2011 12 12 14 19 49 Voice Mail Service Listening to Voice Mail messages The unit lets you know that you have new Voice Mail messages in the following ways New Voice Mail is displayed on the handset if message indication service is available The message indicator on the handset flashes slowly if the message alert feature is turned on Message alert page 39 Handset 1 VM or MENU HB BIO e The speakerphone turns on f there are no new messages in the Voice Mail VM is not displayed 2 Follow the pre recorded instructions 3 When finished press OFF Note lf the handset still indicate there are new messages ev
51. of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS Ss For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other For maximum coverage and noise free communications place your base unit ataconvenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting the base unit on a bay window or near a window Coverage and voice quality depends on the local environmental conditions TG47xxC en _1212_ver021 pdf 7 2011 12 12 14 19 38 Important Information f the reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from exc
52. of your host PBX such as transferring an extension call or accessing optional telephone services Note To change the flash time see page 26 For Call Waiting or Visual Call Waiting service users To use Call Waiting or Visual Call Waiting you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a Call Waiting tone If you subscribe to both Call Display and Visual Call Waiting services the 2nd caller s information is displayed on the handset that is in use after you hear the Call Waiting tone Handset Base unit 1 KX TG4741 series page 3 1 Press CALL WAIT to answer the 2nd call 2 To switch between calls press CALL WAIT Note Please contact your service provider telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services etc Handset Base unit 1 KX TG4741 series page 3 18 TG47xxC en _1212_ver021 pdf 18 2011 12 12 14 19 42 Making Answering Calls Press TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve
53. ou can listen to the call through the unit s speaker Handset To adjust the speaker volume press or repeatedly You can answer the call by pressing Sy Call screening can be set for each handset The default setting is On 1 MENU IGIGI 2 Select the desired setting gt SAVE gt OFF Base unit 1 1 KX TG4741 series page 3 To adjust the speaker volume press or repeatedly You can answer the call by pressing SP PHONE To turn off while screening a call press repeatedly until the sounds goes off f you adjust the speaker volume while listening to messages or having a conversation the speaker volume for call screening is turned on again TG47xxC en _1212_ver021 pdf 35 35 2011 12 12 14 19 48 Answering System _ a Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message Recording your greeting message 1 MENU ABME 2 4 Yes gt SELECT 3 After a beep sounds hold the handset about 20 cm 8 inches away and speak clearly into the microphone 2 minutes max 4 Press STOP to stop recording 5 OFF Using a pre recorded greeting message The unit provides 2 pre recorded greeting messages If you erase or do not record your own greeting message the unit pla
54. pre registered If for some reason the handset is not registered to the base unit re register the handset 1 Handset MENU B 2 Base unit Proceed with the operation for your model m KX TG4711 series page 3 Press and hold LOCATOR for about 5 seconds No registration tone m KX TG4731 KX TG4741 series page 3 Press and hold LOCATOR for about 5 seconds until the registration tone sounds e If all registered handsets start ringing press LOCATOR again to stop then repeat this step e The next step must be completed within 90 seconds 3 Handset Press OK then wait until a long beep sounds Note While registering Base in registering is displayed on all registered handsets When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration to the base unit or other handsets registered to the same base unit This allows the handset to end its wireless connection with the system 1 MENU AMEN All handsets registered to the base unit are displayed 2 Select the handset you want to cancel gt SELECT 3 ves gt SELECT 4 OFF 30 TG47xxC en _1212_ver021 pdf 30 2011 12 12 14 19 46 Call Display Service Using Call Display service Important e This unit is Call Display compatible To use Ca
55. r of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 1 92 GHz to 1 93 GHz and the RF transmission power is 115 mW max Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and location Never install telephone wiring during an electrical storm Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines The AC adaptor is used as the main disconnect device Ensure that the AC outlet is installed near the product and is easily accessible This product is unable to make calls when TG47xxC en _1212_ver021 pdf 6 2011 12 12 14 19 37 Important Information the handset batteries need recharging or have failed there is a power failure Battery We recommend using the batteries noted on page 5 USE ONLY rechargeable Ni MH batteries AAA R03 size Do not mix old and new batteries Do not open or muti
56. ration of the device Privacy of communications may not be ensured when using this telephone Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This will often reduce or eliminate interference RF Exposure Warning This product complies with IC radiation exposure limits set forth for an uncontrolled environment To comply with IC RF exposure requirements the base unit must be installed and operated 20 cm 8 inches or more between product and all person s body excluding extremities of hands wrist and feet This product may not be collocated or operated in conjunction with any other antenna or transmitter e The handset may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar body worn accessories may not comply and must be avoided TG47xxC en _1212_ver021 pdf 51 51 2011 12 12 14 19 52 Useful Information Warranty Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 PANASONIC PRODUCT LIMITED WARRANTY EXCHANGE PROGRAM Panasonic Canada Inc warrants this product to be free from defects in material and workmanship under normal u
57. sages record a greeting message etc at a time When callers leave messages the unit records the day and time of each message Make sure the date and time have been set correctly page 15 Memory capacity including your greeting message The total recording capacity is about 16 minutes A maximum of 64 messages can be recorded Note When message memory becomes full Messages full is shown on the handset display The ANSWER ON OFF indicator on the base unit flashes rapidly if the answering system is turned on The message counter on the base unit flashes if the answering system is turned on If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Base unit Press ANSWER ON OFF to turn on off the answering system Handset 1 Toturn on MENU 3 2 7 To turn off MENU 3 2 8 2 OFF Note for base unit and handset When the answering system is turned on The ANSWER ON OFF indicator on the base unit lights up The message counter on the base unit displays the total number of messages old and new Call screening While a caller is leaving a message y
58. se and for a period as stated below from the date of original purchase agrees to at its option either a repair your product with new or refurbished parts b replace it with a new or a refurbished equivalent value product or c refund your purchase price The decision to repair replace or refund will be made by Panasonic Canada Inc Telephone Accessory Product One 1 year This warranty is given only to the original purchaser or the person for whom it was purchased as a gift of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada which product was not sold as is and which product was delivered to you in new condition in the original packaging IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED LIMITATIONS AND EXCLUSIONS This warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage The warranty ALSO DOES NOT COVER damages which occurred in shipment or failures which are caused by products not supplied by Panasonic Canada Inc or failures which result from accidents misuse abuse neglect mishandling misapplication alteration faulty installation set up adjustments misadjustment of consumer controls improper maintenance improper batteries power lin
59. seful Information Battery recharge Problem Cause solution The handset beeps and or flashes Battery charge is low Fully charge the batteries page 10 fully charged the batteries but still flashes Dis displayed or the operating time seems to be shorter Clean the battery ends and the charge contacts with a dry cloth and charge again e Itis time to replace the batteries page 10 Making answering calls intercom Problem Cause solution is displayed The handset is too far from the base unit Move closer e The base unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit e The handset is not registered to the base unit Register it page 30 Noise is heard sound cuts in and out You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference Move closer to the base unit If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring e The ringer volume is turned off Adjust the ringer volume page 17 Night mode is turned on Turn it off page 28 The base unit does not ring e The ringer volume is turned off Adjust the ringer vo
60. series page 3 This feature lets you know who is calling without looking at the display To use this feature you must subscribe to a Call Display service of your service provider telephone company turn this feature on page 25 When caller information is received the handsets and base unit announce the caller s name or phone number received from your service provider telephone company following every ring Name pronunciation may vary This feature may not pronounce all names correctly Call Display service has a limit of how many characters can be displayed If the caller s name is too long the handset may not be able to display or announce the entire name the base unit may not be able to announce the entire name The announcement is heard at the same level as the ringer volume page 17 25 f you turn on the answering system and set the number of rings 2 rings page 38 the unit does not announce the caller information If Toll saver is selected and there is a new message the unit does not announce the caller information When you receive a call while on the phone the 2nd caller s name is not announced even if you subscribe to both Call Display and Visual Call Waiting services Phonebook name announcement When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is announced Ringer ID This
61. system is turned off Turn it on page 35 e The message memory is full Erase unnecessary messages page 36 The recording time is set to Greeting only Change the setting page 39 f you subscribe to a Voice Mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 39 cannot operate the answering system remotely e The remote access code is not set Set the remote access code page 37 You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 37 e The answering system is turned off Turn it on page 38 Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and unit leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service centre Caution To avoid permanent damage do not use a microwave oven to speed up the drying process 50 TG47xxC en _1212_ver021 pdf 50 2011 12 12 1
62. t 1 KX TG4741 series page 3 1 During an outside call press INTERCOM When 2 or more handsets are registered To page a specific handset enter the handset number To page all handsets press 0 or wait for a few seconds 2 Wait for the paged party to answer f paged party does not answer press INTERCOM to return to the outside call 3 To complete the transfer Press SP PHONE e The outside call is being routed to the handset To establish a conference call Press CONF e To leave the conference press SP PHONE The other 2 parties can continue the conversation To put the outside call on hold press HOLD To resume the conference press CONF Answering a transferred call Handset Press Sy to answer the page Base unit 1 KX TG4741 series page 3 Press SP PHONE to answer the page 43 TG47xxC en _1212_ver021 pdf 43 2011 12 12 14 19 49 Useful Information D 3 Insert the hooks on the wall mounting Wall mounting adaptor into holes and on the base unit Note Make sure that the wall and the fixing method are strong enough to support the weight of the unit Base unit 1 Thread the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place
63. t then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire Unplug the product from power outlets if it emits smoke an abnormal smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact an authorized service centre Unplug from power outlets and never touch the inside of the product if its casing has been broken open _ Never touch the plug with wet hands Danger of electric shock exists Installation To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners Do not disassemble the product Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical Consult the manufacture
64. umber Voice mail Store VM access 2 331 40 vM Voice Mail VM tone detect 1 lt On gt 0 Off 332 40 Message alert 1 lt On gt 0 Off 340 39 LCD contrast 1 6 Level 1 6 lt 3 gt 145 Display contrast Key tone 8 1 lt On gt 0 Off 165 Auto talk 1 On 0 lt O gt 200 17 25 TG47xxC en _1212_ver021 pdf 25 2011 12 12 14 19 44 Programming Sub menu 1 Sub menu 2 Settings Code E Set tel line Set dial mode 1 Pulse 120 15 2 lt Tone gt Set flash time 2 10 0 900 ms 121 18 1 lt 700 ms gt 2 600 ms 3 400 ms 4 300 ms 5 250 ms 200 ms 160 ms 6 110 ms 7 100 ms 8 90 ms 9 80 ms Set line mode 2 11 1 A 2 lt B gt 122 C WTG options 1 On 215 32 Call Waiting Deluxe options 0 lt o gt Privacy mode 1 On 0 lt 0 gt 194 19 Registration Register handset 130 30 Deregistration 3 131 30 Change language Display 1 lt English gt 110 15 2 Fran ais Voice prompt 1 lt English gt 112 15 2 Fran ais Main menu Customer support Operation Code E Displaying customer support Web address 680 1 KX TG4731 KX TG4741 series page 3 2 Ifyou program these settings using one of the handsets you do not need to program the same item using another handset 3 This menu is not displayed when scrolling through the display menus It is only available in direct co
65. with outside callers To allow other users to join your conversations call share leave this feature off The default setting is 0 1 MENU AMAA 2 4 Select on or off 3 SAVE gt OFF When the privacy mode is turned on GAA is displayed during an outside call TG47xxC en _1212_ver021 pdf 19 19 2011 12 12 14 19 42 Shared Phonebook i Shared phonebook The shared phonebook allows you to make calls without having to dial manually Any handset registered to the base unit can use the shared phonebook You can add names and phone numbers to the shared phonebook and assign each phonebook entry to the desired group KX TG4711 KX TG4731 series page 3 up to 50 entries KX TG4741 series page 3 up to 70 entries Important Only 1 person can access the shared phonebook at a time Call Display subscribers can use group ringer tone features page 31 Adding entries 1 RA gt ADD 2 Enter the party s name 16 characters max gt OK 3 Enter the party s phone number 24 digits max gt OK 4 Select the desired group gt SELECT 2 times To add other entries repeat from step 2 5 OFF Character table for entering names While entering characters you can switch between uppercase and lowercase by pressing Bd Aa
66. xxC en _1212_ver021 pdf 17 2011 12 12 14 19 42 Making Answering Calls 3 To release hold press N Another handset user can take the call by pressing Sy The base unit user can take the call by pressing SP PHONE 1 1 KX TG4741 series page 3 Base unit 1 KX TG4741 series page 3 1 Press HOLD during an outside call 2 To release hold press SP PHONE A handset user can take the call by pressing Sy Note for handset and base unit If acall is kept on hold for more than 9 minutes an alarm tone starts to sound and the ringer indicator on the handset flashes rapidly After 1 additional minute on hold the call is disconnected f another phone is connected to the same line you can also take the call by lifting its handset While an outside call is on hold the SP PHONE indicator on the base unit flashes Mute While mute is turned on you can hear the other party but the other party cannot hear you Handset 1 Press MUTE during conversation e MUTE flashes 2 To return to the conversation press MUTE again Note e MUTE is a soft key visible on the handset display during a call Base unit 1 KX TG4741 series page 3 1 Press MUTE during conversation The SP PHONE indicator flashes 2 To return to the conversation press MUTE again Flash Handset Base unit 1 KX TG4741 series page 3 FLASH allows you to use the special features
67. yet or not connected properly Check the connections page 10 Error Recording was too short Try again Invalid There is no handset registered to the base unit matching the handset number you entered The handset is not registered to the base unit Register the handset page 30 Requires subscription to Caller ID You must subscribe to a Call Display service Once you receive caller information after subscribing to a Call Display service this message will not be displayed Use rechargeable battery A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 5 7 46 TG47xxC en _1212_ver021 pdf 46 2011 12 12 14 19 50 Useful Information Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor then reconnect the base units AC adaptor Remove the batteries from the handset and then insert the batteries into the handset again General use Problem Cause solution The handset does not turn on even after installing charged batteries Place the handset on the base unit or charger to turn on the handset The unit does not work Make sure the batteries are installed correctly page 10 Fully charge the batteries page 10 Check the connections page 10 Unplug the base unit s AC adaptor to res
68. ys a pre recorded greeting asking callers to leave a message If the message recording time page 39 is set to Greeting only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MENU ABNA 2 YES OFF Playing back the greeting message 1 MENU ABB 2 To exit press OFF Listening to messages using the base unit When new messages have been recorded b gt on the base unit flashes Press B PLAY f new messages have been recorded the base unit plays back new messages If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation or Adjust the speaker volume lt lt Repeat message gt gt Skip message m STOP Stop playback ERASE Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played Erasing all messages Press ERASE 2 times while the unit is not in use a ea Listening to messages using the handset When new messages have been recorded New message is displayed 36 TG

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