Home

LTR50001139, Rev. A 2/17/14

1. WWW VELOCITYSPAS COM eds o qe340d MAN Filling and Powering Up Your Portable Spa This applies to all spa owners EXCEPT those with the Cal Clarity bromine generator See instructions on page 25 for bromine generator operating instructions and spa filling procedures 1 Inspect the spa equipment After the spa has been placed on an approved surface and has been correctly wired by a licensed electrician inspect all plumbing connections in the equipment area of your spa Ensure that these connections are secure and that they did not loosen during shipment If your spa has gate valves make sure they are all in the UP or OPEN position Never run the spa with the gate valves closed or without water circulating for long periods of time Be careful not to over tighten the plumbing fittings Preparing for Your New Portable Spa Unscrew each filter cartridges and remove it After you remove the filters remove the plastic wrappers and soak the filters in water for 30 minutes before you replace them A dry filter can allow air into the filtration system which can cause the pump to fail to prime 3 Fill the spa Place a garden hose in the filter canister and fill your spa with regular tap water about six inches from the top If the water level is too low or too high your spa will not operate properly Always fill the spa through the filter canister Failure to do so may cause
2. CS Cluster Storm Black 100 Shut off Adjustable I nt Shower Smooth Metal Escutcheon 229 3801S PLU229 38015 Velocity Spa Owner s Manu 4 LTR50001139 Rev A Please visit www quickspaparts com to order your replacement parts SMM 3 Mini Storm Multi Massage Black Eyeball 229 8371S PLU229 83715 STR 3 Mini Storm Twin Roto Black Eyeball 229 7951S PLU229 79515 SDI 3 Mini Storm Directional I nternal Black Eyeball 229 7921S PLU229 79215 LE ee 4 T W W w VELOCITYSPAS COM MSM 3 Mini Storm Massage Black Eyeball 42229 78015 PLU229 78015 ppm PSM 5 Power Storm Massage Black Eyeball 42229 77415 PLU229 77415S PSD 5 Power Storm Directional Black Eyeball 229 7631S PLU229 76315 PSMM 5 Power Storm Multi Massage Black Eyeball 72229 75015 PLU229 75015 Lo Ste es WWW VELOCITYSPAS COM Please visit www quickspaparts com to order your replacement parts T 5 Adjustable Whirlpool Tornado Black Eyeball 229 2061S PLU229 20615 MM 7 Ultra Blaster 28725 BK PLU28725 BK Velocity Pillow 5 5 x X 9 5 One Part 14 ACC01401052 2 Black Diverter Valve MS Cap Textured Handle 11 4097BK 14 VEL PLU21300464 city Spa Owner s Manual LTR50001139 Rev A Drain Super Hi Flo Suction Teleweir filter 2i _ skimmer 50 sq ft 215 Black 640 3581LGV FIL1170
3. Owner s Manuc United States Canada and International Redefin HIGH dothan WWW VELOCITYSPAS COWM LTR50001139 Rev A 2 17 14 Preparing for Your New Portable Spa Pre Delivery Checklist 3 Planning the Best Location 3 Preparing a Good Foundation 4 240 Volt Electrical I nstallation 5 Testing the GFCI Breaker 5 Wiring Diagram 6 230V 50 Hz Electrical I nstallation 7 RCD Wiring Diagram 7 Filling and Powering Up Your Portable Spa 8 Priming the Pump 10 Operating Your Spa TP800 Control Panel Operation 12 bwa WiFi 17 Electrical Power Efficiency 18 Je seos ke ied eee ewe adc eee aes 18 LED Perimeter Lighting 18 Water Diverter Valve 19 Waterfalls 4442 56 Rcgc RO Rn 19 Air 19 Water Clarity The Key to Clear Water 20 Testing and Adjusting Spa Water 21 Sanitation ax cx acad oe eer eed ee 22 Copyright 2014 LMS All rights reserved Duplication without written consent is strictly prohibited Velocity Spas is a registered trademark Due to continuous improvement programs all models operation and or specifications are subject to change without prior notice LTR50001139 Rev A 2 17 14 100 1308 correct
4. Use copper wire with THHN insulation Do not use aluminum wire RCD Wiring Diagram ON ON ON ON ON BROWN BLUE Hot Neutral UO OFF OFF OFF OFF OFF BROWN Hot BLUE W Neutral S S GREEN YELLOW Ground BROWN BLUE A 2161912191219 2191219 Hot Neutral 9 9 9 S GREEN YELLOW Ground One 32A RCD Three wires 1 brown HOT 1 blue NEUTRAL 1 yellow GROUND Velocity Spa LTR50001139 Rev A Use the tables below to determine your RCD and wiring requirements When wires larger than 6 AWG are required Install a junction box near the spa and use 6 AWG wire between the junction box and the spa Wire runs over 25 meters must increase wire gauge to the next lower number For example A normal 50 amp RCD with three 8 AWG copper wires run over 25 meters would require you to go to three 6 AWG copper wires RCD and Wiring Requirements Note SINGLE PHASE ONLY Three phase power requires 400V Only use 230V This system uses a BP2100 control system and requires one 32 amp RCD with three 6 AWG copper wires 2100 control system BLUE Neutral GREEN YELLOW Ground
5. Rev brand parts and accessories are built to our highest Standards of quality durability and performance and they are designed to work with your Spa to ensure optimal performance and function Performance This warranty begins on the date of delivery of the Spa but in no event later than one year from the date of manufacture To obtain service in the event of a defect covered by this Limited Warranty notify your spa dealer or Velocity Spas the Manufacturer as soon as possible and use all reasonable means to protect the spa from further damage Upon proof of purchase a designated service representative will correct the defect subject to the terms and conditions contained in this Limited Warranty There will be no charge for parts or labor to repair the defect although providing access to affect the repair is your responsibility as the spa owner Freight charges for replacement parts is the responsibility of the soa owner You may be assessed reasonable repairman travel mileage charges In the event that the spa is removed to a repair facility for repair and reinstalled the cost of removal and reinstallation will be your responsibility as the spa owner If the Manufacturer determines that repair of the covered defect is not feasible it reserves the right to provide a replacement spa instead equal in value to the purchase price of the original spa In such an event reasonable costs for removal of the original spa L
6. Spray the filter with a water hose Spray each pleat carefully 5 Reinstall the filter Do not overtighten I e 4 LTR50 0 01 1 39 Rev A W W w VELOCITYSPAS COM LIS 493 AA Q Water Clarity Pure Cure Water Sanitizer The Pure XL water sanitizer is an optional water purification system installed at the factory It eradicates germs in the water that are resistant to chlorine based chemicals using high intensity UV light Although the water Sanitizer works automatically with your spa you will still need to test for chlorine or bromine and occasionally replenish it to return the sanitizer level to the baseline For spas without a circulation pump pump 1 will run at low speed and the water sanitizer will run during filtration For spas with a circulation pump the water sanitizer will run with the circulation pump The spa s control system is factory programmed with one filter cycle that will run in the evening when energy rates are often lower The time and duration of the filter cycle can be set according to your needs In addition a second filter cycle can be enabled Filtration time may need to be increased with heavy bather load See instructions for setting filtration cycles on page 13 The water sanitizer is virtually maintenance free Once a year the UV light needs to be replaced See page 33 for instructions However the water sanitizer is not a user serviceable item and maintenance must be
7. and needs to be cleaned on a regular basis to maximize your spa s filtering performance and heating efficiency In addition to spraying off the filter weekly to remove surface debris your filter should be deep cleaned periodically to dissolve scale and particles that get lodged deep within the filter fibers and impede the filtration process Even if the filter looks clean scale and particles can clog the fibers and prevent water from flowing through the filter resulting in the most common spa problem no heat caused by a dirty filter We recommend you clean your filter once a month and replace it once a year or as necessary It is extremely important that you never run the spa without a filter There is a possibility that debris may be sucked into the plumbing through the filter well Set the spa in Hold Mode before you remove the filter Hold Mode pauses all spa operations for 60 minutes for service functions like cleaning or replacing the filter See page 15 for instructions on using Hold Mode Cleaning the filter 1 Remove the filter by unscrewing it and pulling it up and out 2 Place the dirty filter into a bucket of water deep enough to cover the filter Add 8 oz of liquid filter cleaner to the bucket of water Note It is a good idea to keep a spare filter to use in the spa while the dirty filter is being deep cleaned This way you can rotate the filters and both will last longer 3 Soak the filter for a minimum of 24 hours 4
8. bromine generator is in the proper mode 1 ON Maintenance Mode Press the Boost button briefly while the jets are running The system will activate in Maintenance Mode and the word ON will appear on the display 2 Adjusting the Maintenance Mode To adjust the Maintenance Mode bromine level press and hold the Prog button for two seconds A number will flash showing the Maintenance Mode bromine level Press the UP or DOWN buttons to raise or lower it After seven seconds the number will stop flashing meaning the bromine level is active Press the Boost button to return Maintenance Mode 3 Boost Mode The Boost Mode is used each time you use the spa Press the Boost button once to activate the Boost Mode A number with a dash before and after it will flash for about five seconds showing the boost level This number corresponds to the number of bathers While the number is flashing press the UP or DOWN buttons to raise or lower it When the number stops flashing the system will remain in Boost Mode 4 Using the Diagnostic Mode Press and hold the Prog button for two seconds When the flashing number appears press the Prog button a second time An animation will appear and within 10 seconds the TDS level will be shown 5 Turning OFF Press and hold the Boost button for two seconds The system will shut off and the word OFF will appear on the display Adding BromiCharge to the Water BromiCharge is the chemical ad
9. e Unconsciousness WARNING The use of alcohol drugs or medication can greatly increase the risk of fatal hyperthermia WWIW VELOCITYSPAS COM psa siuppeou o WARNI NG People with infectious diseases should not use a spa or hot tub WARNI NG To avoid injury exercise care when entering or exiting the spa or hot tub WARNI NG Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible drowning Read This First WARNI NG Do not use a spa or hot tub immediately following strenuous exercise WARNI NG Prolonged immersion in a spa or hot tub may be injurious to your health CAUTI ON Maintain water chemistry in accordance with manufacturer s instructions SAVE THESE I NSTRUCTI ONS E E W W W VELOCITYSPAS COM Preparing for Your New Portable Spa Pre Delivery Checklist Most cities and counties require permits for exterior construction and electrical circuits addition some communities have codes requiring residential barriers such as fencing and or self closing gates on property to prevent unsupervised access to the property by children Your dealer can provide information on which permits may be required and how to obtain them prior to the delivery of your spa Planning the Best Location Safety First Do not place your spa within 10 feet 3 m of overhead power lines Consider How You Will Use Your Spa How you intend to use y
10. fitting and turn it clockwise until it is snug in place Do not overtighten the jet Spa Cover Important Keep the spa covered when not in use See the manual enclosed with your cover for instructions on mounting the locks and how to lock e Covered spas will use less electricity in maintaining and uniecictihia caue your set temperature e Covering your spa will protect your spa s finish n addition while the spa cover is rigid it is not from the sun s ultraviolet rays designed to support any weight Therefore as a safety You are required to keep the spa covered to Precaution and to preserve the life of your cover you maintain warranty coverage must not sit stand or lie on it nor should you place e Covering your spa helps prevent children from 00 5 of any kind top of it drowning in the spa Velocity Spa Owner s Mar U OCiT Y S LTR50001139 Rev A WWW VELOCITYSPAS COM o ueuo3ure 4 pue Cleaning and Maintenance amp Draining Your Portable Spa Your spa should be drained every four to six months and refilled with fresh tap water The following is the recommended method for draining your spa For spas with cabinet mounted drain 1 Turn off the power at the breaker 2 Remove all filters 3 Pull the knob out about 2 until it snaps into place 6 Place the other end of the garden hose where 4 Unscrew the cap you would like the water to drain to 7 Pull
11. knob for the water diverter is located around the top of your spa It allows you to divert water through jets from one side of the spa to the other or in most cases from floor jets to wall jets This is accomplished by rotating the diverter knob to the left counterclockwise decreasing the amount of water flow through a section of jets To increase the amount of water flow through the other section of jets rotate the handle to the right clockwise Waterfalls When the booster pump is on rotate the dial on top of the waterfall Water will immediately start flowing through it Velocity Spa Owner s Manua LTR50001139 Rev A eds uno EcL Ng v TAL W W W VELOCITYSPAS COM oJ Water Clarity exe 2 s Water Clarity By a This section is intended for new spa owners with no experience with water Everyone s experience with maintaining water quality is different but there are some general concepts you need to know Water maintenance is not difficult although it requires regular attention The most important thing to understand about taking care of your spa water is that preventive action is much easier than correcting water quality Issues The Key to Clear Water Excellent water quality is a simple matter of four things nd adjust the chemical Sanitizers kill bacteria ter Although this is not the water clean A low sar done regularly mi
12. outline and the text under the icon changes to white Once a device is selected it can be controlled using the center Select Button eds uno Some devices like pumps may have more than ON state so the icon will change to reflect the state that the equipment is in Below are some examples of 2 speed Pump indicators If the Spa has a Circ Pump a Circ Pump Icon will appear to indicate its activity but outside of Priming Mode the Circ Pump cannot be controlled directly NOTE The icon for the pump that is associated with the heater Circ or P1 Low will have a red glow in the center when the heater is running Shortcut Screen The Shortcut Screen requires no navigation Each button is fixed on a specific fuction and can be used as a very simple user interface for the spa Each button function is illustrated in the display and mapped according to the manufacturer s instructions Settings Screen The Settings Screen is where all programming and other spa behaviors are controlled Temp Range High Back This screen has several features that can be acted on directly These features include Temp Range Heat Mode and Invert Panel When one of these items is highlighted the Select Button is used to toggle between two settings All other menu items with an arrow pointing to the right go to another level in the menu Setting Time of Day Setting the time of day is important for determining filt
13. polling In Rest Mode the spa will only heat to set temperature during programmed filter times even though the water is being filtered constantly when in Circulation Mode Locking and Unlocking the Control Panel The control can be restricted to prevent unwanted use or temperature adjustments Locking the Settings allows jets and other features to be used but the set temperature and other programmed settings cannot be adjusted When settings are locked there is a reduced selection of menu items These include Set Temperature Invert Lock Utilities Information and Fault Log They can be seen but not changed or edited Settings OFF Back Locking the Panel prevents the controller from being used but all automatic functions are still active Locking and Unlocking Use the navigation buttons from the Lock Screen The Lock and Unlock Sequence is the same for both Panel Lock and Settings Lock Then Press Additional Settings Light Cycle If Light Cycle does not appear in the Settings Menu the light timer feature is not enabled by the manufacturer When available the light timer is OFF by default The settings can be edited the same way as filter cycles Invert Panel Selecting Invert Panel will flip the display and the buttons so the panel can be easily operated from inside or outside the hot tub Hold Hold Mode is used to disable the pumps during service functions like cleaning or replacing the fi
14. this spa must meet the requirements of NEC 70 and any applicable local state and federal codes The electrical circuit must be installed by an electrical contractor and approved by a local building or electrical inspector GFCI and Wiring Requirements Failure to comply with state and local codes may result in fire or personal injury and will be the sole responsibility of the spa owner The power supplied to the spa must be on a dedicated GFCI protected circuit as required by NEC 70 with no other appliances or lights sharing the power Use copper wire with THHN insulation Do not use aluminum wire Use the table below and on the next page to determine your GFCI and wiring requirements Wire runs over 85 feet must increase wire gauge to the next lower number For example A normal 50 amp GFCI with four 6 AWG copper wires run over 85 feet would require you to go to four 4 AWG copper wires Control System GFCI Required Wires Required eds o qe340d MAN BP520X One 50 amp GFCI Four 6 AWG copper wires Testing the GFCI Breaker Test the GFCI breaker prior to first use and periodically when the spa is powered To test the GFCI breaker follow these instructions spa should be operating 1 Press the TEST button on the GFCI The GFCI will trip and the spa will shut off 2 Reset the GFCI breaker by switching the breaker to the full OFF position wait a moment then turn the breaker bac
15. your dealer or qualified spa technician Power may be shut off Turn on GFCI circuit breaker If this continues contact your dealer or a qualified spa technician Turn on or reset the GFCI circuit breaker If this does not solve the problem contact your dealer or a qualified spa technician If you hear the pump running but the control panel doesn t respond contact your dealer Spa may be trying to heat up Check if spa is in Ready or Rest mode see page 14 In cold climates if spa is not equipped with full foam or any kind of insulation it will try to maintain the set temperature Set the spa to low temperature range and set the temperature to 80 F Spa may be in filter cycle If it is this is normal and no adjustment is necessary There may be a problem See Diagnostic Messages on page 16 Spa may be in low temperature range Set the spa to high temperature range The filter may be dirty or may need to be replaced Clean or replace the filter The water level may be too low Fill the spa with water level at 4 to 6 inches from the top The temperature is not turned up high enough Raise temperature on topside control Cover the spa The cover will keep heat in the spa and help keep heat from escaping Make sure cover is on at all times when spa is not in use The heater element may be old deteriorated coated with scale or defective Contact your dealer for more assistance The gate valves may be partially or com
16. 0006 PLU21400146 Low Profile Drain 34 Black 640 0511 PLU21400401 Pure Cure UV Water Sanitizer Pure Cure complete system Filters LIT16000380 Blue threaded with handle for Teleweir 510 4601 FIL11100320 Germicidal UV lamp T515 LIT16000381 Rubber O ring D24 5 LIT16000384 Quartz thimble 24 5X350 LIT16000383 Air Control Valve Ballast UV 3 1 Black Air Control Valve with Blower Assist LIT16000382 MS Cap Textured Handle 13908 BK 14 VEL PLU21300503 Clips LIT16000385 Cascade Waterfall Assembly Curved 14 Light Assembly Complete PLU24800829 LIT16000150 Light Mini 2 Diameter 11716000151 LTR50001139 Rev _ WWW VELOCITYSPAS COM LED Lights Please visit www quickspaparts com to order your replacement parts LED Lights 7 LED 2 Light Daisy Chain with Stand Off LIT16100214 Small Controller Daisy Chain LIT16100218 Appendix LED Light 12 LED LIT16100206 ges Quad LED Daisy Chain Assembly LIT16100211 Replacement Cabinet Panels The complete selection of replacement cabinets for all models is very extensive and too lengthy for this owner s manual To order replacement panels for your spa visit www quickspaparts com Dual LED Daisy Chain Assembly LIT16100212 The basic spa cover is designed with a tapered height p Basic angling downward from four inches in the center to two and a half inches on the sides to drive of
17. 103 F 39 5 C Symptoms of excessive hyperthermia include dizziness lethargy drowsiness and fainting The effects of excessive hyperthermia may include DANGER Risk of electric shock Install the spa at least 5 feet 1 5 meters from all metal surfaces As an alternative a spa may be installed within 5 feet of metal surfaces if each metal surface is permanently bonded by a minimum 8 AWG solid copper conductor to the outside of the spa s control box Do not permit any external electrical appliances such as lights telephones radios televisions and etc within five feet 1 5 meters of the spa Never attempt to operate any electrical device from inside the spa Replace a damaged power cord immediately Do not bury the power cord Connect to a grounded grounding type receptacle only during spa use may lead to unconsciousness with the possibility of drowning Persons suffering from obesity a medical history of heart disease low or high blood pressure circulatory system problems or diabetes should consult a physician before using the spa Persons using medications should consult a physician before using the spa since some medications may induce drowsiness while others may affect heart rate blood pressure and circulation Failure to perceive heat Failure to recognize the need to exit spa or hot tub Unawareness of impending hazard Fetal damage in pregnant women e Physical inability to exit the spa
18. 3 C or more and spa functions are disabled System will auto reset when the spa water temp is below 108 F 42 2 C Check for extended pump operation or high ambient temp There may not be enough water flow through the heater to carry the heat away from the heating element Heater start up will begin again after about 1 min See Flow Related Checks below There is not enough water fl ow through the heater to carry the heat away from the heating element and the heater has been disabled See Flow Related Checks below After the problem has been resolved you must press any button to reset and begin heater start up Possible dry heater or not enough water in the heater to start it The spa is shut down for 15 min Press any button to reset the heater start up See Flow Related Checks below There is not enough water in the heater to start it The spa is shut down After the problem has been resolved you must clear the message to restart heater start up See Flow Related Checks below One of the water temp sensors has detected 118 F 47 8 C in the heater and the spa is shut down You must clear the message when water is below 108 f 42 2 C See Flow Related Checks below Sensors are out of sync The temperature sensors ARE out of sync The fault above has been Call for service established for at least 1 hour Call for service Sensor A Fault Senor B Fault A temperature sensor or sensor circuit has failed Call fo
19. LED Perimeter Lighting Press the LIGHT button on the topside control panel to turn the spa light on If your spa has perimeter LED lights they will also light up at the same time as the spa light The perimeter lights operate in three modes 1 Cycle The first time you press the LIGHT button the lights will cycle through all the colors in this order White Cyan Magenta Blue Yellow green Green Red To cycle through the different color choices press the button repeatedly Each time you press the button you advance to the next color Flashing white When you have cycled through all the colors the next time you push the LIGHT button the LED lights will flash white Fading cycle The next time you push the LIGHT button the lights will gradually fade from one color to the next in the order shown above Spas with exterior corner LED lighting work in the Same modes as described above but do not light up when the interior perimeter lights are yellow green green or red pa Owner s Manual 17850001139 Rev A Air Valves Air valves are the 1 knobs located around the top of your spa Each one will let you add a mixture of air with the jet pressure This is accomplished by rotating the air valve knob to the left counterclockwise to increase the amount of airflow through the jets To decrease the amount of airflow through the jets rotate the handle to the right clockwise Water Diverter Valve The 2
20. a lightning connector a lightning O TAGE O adapter will plug into the 30 pin connector and will allow you to operate the device normally If you use the USB cable that came with your Apple device and plug it into the Charge Only socket it will only charge the Apple device It will not control the device LTR50001139 Rev A You can also use the Aquavibe remote to operate the Apple device See remote op eration on the next page W WW VELOCITYSPAS COM u93s S Suis Using the Entertainment System Using a Device with 3 5mm Audio Output 1 The USB cable does not have to be connected for proper tion Connecting the USB cable will only charge the device No data transfer will occur If cables are not being used remove the cable from the waterproof compartment The unit will not automatically switch to AUX IN1 mode when the device is initially connected to the 3 5mm cable Select AUX IN1 using the MODE but ton The entertainment center will not control the device It just allows for the audio from the device to play through the entertainment center Open the waterproof door and plug a 3 5mm cable not supplied into the docking station and then into the device Plug a USB cable not supplied into the docking station and then into the device Secure the device with the mounting straps Close the waterproof door Press the MODE button until AUX IN1
21. a shorter time Power to the spa may be shut off Turn on or reset the GFCI circuit breaker If this does not solve the problem contact your dealer or a qualified spa technician LIMITED WARRANTY This Limited Warranty is extended to the original purchaser of a Velocity spa manufactured after January 1 2014 and installed for residential use in the United States of America and Canada This warranty begins on the date of delivery of the spa but in no event later than one year from the date of manufacture This warranty is administered by LMS which can be contacted at the address and phone number contained in this manual Shell Structural Warranted against water loss due to defects in the spa shell Shell Finish Equipment and Controls are warranted against malfunctions due to defects in workmanship or materials Plumbing Warranted against leaks due to defects in workmanship or materials Cabinet synthetic fiberglass or wicker 10 years Warranted against blistering cracking or delaminating of the interior surface of the spa shell Electrical equipment components specifically limited to the pumps heater and control system 5 years 5 years 5 years Warranted against defects in workmanship or materials Normal wear and weathering of the finish will occur naturally over time and are not defects Warranties for Other Components The fuses headrests cabinet finish and filters are warranted to be free of
22. able on the following page for the ideal range Add one or two tablespoons granulated chlorine to the spa water weekly Note that chlorine dissipation rate will be faster at higher water temperatures and slower at lower temperatures When you add chlorine open all of the jets and run the spa at high speed with the cover open for at least 30 minutes Follow the maintenance schedule on page 27 Using Bromine as a Sanitizer Bromine is a very effective sanitizer that produces low chemical odors Unlike chlorine it can break down bacteria and other impurities to a safe level with a low burn out rate Bromine is available in both granulated and tablet form Use granulated sodium bromide to establish your bromine base Use tablets to maintain it When you begin with fresh water add 2 ounces of granulated bromide Open all of the jets and run the spa at high speed with the cover open for at least 30 minutes This is your base bromine level as the tablets will take a while to dissolve Place three or four bromine tablets in your chemical floater Follow the maintenance schedule on page 27 W W W VELOCITYSPAS COM Shocking the Water In addition to using a chemical sanitizer you will periodically need to shock the water Shocking the water helps remove burned out chemicals bacteria and other organic material from your spa s water and improves your sanitizer s effectiveness Do not use chlorinating shock which will damage
23. air to be trapped in the filtration system and prevent the pumps from operating properly Water level About six inches from the top Never fill your spa with soft water Soft water makes it impossible to maintain the proper water chemistry and may cause the water to foam which will ultimately harm the finish of the spa and void your warranty SPAS Velocity Spa Owner s Manual WWW VELOCITYSPAS COM LTR50001139 Rev A 4 Install the filters into the filter canister Make sure the filters have soaked at least 30 minutes before you install them When the spa is filled to the correct level turn on the power at the GFCI breaker Ensure that the 120V spas are connected to the proper electrical outlet eds o qe340d MAN Your spa will perform a self diagnostic check and go into Priming Mode The control panel will display either RUN PUMPS PURG AIR or Priming Mode depending on which control panel you have Do the following 1 Press the ETS or JETS 1 button once to start the pump in low speed 2 Press it again to switch the pump to high speed 3 If you have other pumps press JETS 2 or JETS 3 to turn them on also Running the pumps helps the pumps prime After two minutes the pump should prime If it does not follow the priming instructions on the next page If it does continue with the next step 7 Let the spa heat up When the spa has finishe
24. an be kept clean and free of debris Prevent dirt and contaminants from being tracked into your spa by placing a foot mat at the spa s entrance where the bathers can clean their feet before entering your spa Allow for Service Access Make sure the spa is positioned so that access to the equipment compartment and all side panels will not be blocked Many people choose to install a decorative structure around their spa If you are installing your spa with any type of structure on the outside such as a gazebo remember to allow access for service It is always best to design special installations so that the spa can still be moved or lifted off the ground WWW VELOCITYSPAS COM eds MAN Preparing a Good Foundation Your spa needs a solid and level foundation The area that it sits on must be able to support the weight of the spa with water and the occupants who use it If the foundation is inadequate it may shift or settle after the spa is in place causing stress that could DAMAGE YOUR SPA SHELL AND FINISH Damage caused by inadequate or improper foundation support is not covered by the warranty It is the responsibility of the spa owner to provide a proper foundation for the spa Place the spa on an elevated 3 to 4 30 cm concrete Slab Pavers gravel brick sand timbers or dirt foundations are not adequate to support the spa We strongly recommend that a qualified
25. and adjusted Time of day and filter operation status are shown along with other messages and alerts e Temperature Range High or Low is indicated in the upper right corner e A Lock icon is visible if the panel or settings are locked Navigation There are four selections you can make on the Main Screen Set temperature Press the left arrow button to change the Set Temperature number to white The Ww w w VELOCITYSPAS COM Messages Menus Lock Indicator Set Temperature can then be adjusted with the up and down buttons Pressing the Select button or the Right Arrow button will save the new set temperature Menu selections The three menu choices on the right Spa Shortcuts and Settings can be selected and the screen will change to show more detailed controls or programming functions They will be discussed further in this section Messages At the bottom of the screen messages may appear at various times Some of these messages must be dismissed by the user see page 16 Spa Screen The Spa Screen shows all available equipment to control as well as other features like Invert in one easy to navigate screen The display shows icons that are related to the equipment installed on a particular spa model so this screen may change depending on the installation Jets 2 Jets 3 The navigation buttons are used to select an individual device The device Invert that is chosen is highlighted with a white
26. and water is not flowing from the jets in the spa do not allow the pumps to continue to run Turn off the pumps and repeat the process Note Turning the power off and back on again will initiate a new pump priming session Sometimes momentarily turning the pump off and on will help it to prime Do not do this more than five times If the pumps will not prime shut off the power to the spa and call for service Important A pump should not be allowed to run without priming for more than two minutes Under NO circumstances should a pump be allowed to run without priming beyond the end of the 4 to 5 minute priming mode Doing so may cause damage to the pump and cause the system to energize the heater and go into an overheat condition Exiting Priming Mode You can manually exit Priming Mode by pressing an Up or Down button Note that if you do not manually exit the priming mode as described above the priming mode will be automatically terminated after 4 to 5 minutes Be sure that the pumps have been primed by this time Once the system has exited Priming Mode the top side panel will momentarily display the set temperature but the display will not show the temperature yet This is because the system requires approximately one minute of water flowing through the heater to determine the water temperature and display it WWW VELOCITYSPAS COM Bleeding Air from the Pump If you havetried priming the pump several times unsuccessfully using t
27. any component for repair or replacement Spa units in commercial use are excluded from any coverage whatsoever The spa owner accepts liability for repair work performed by anyone other than the Manufacturer or a designated representative Limitations The Manufacturer disclaims all warranties expressed or implied in fact or in law to the extent allowed by your State s Law including the warranty of merchantability and fitness for use except as stated specifically herein All warranty service must be performed by the Manufacturer or its designated representative using authorized Velocity Spa parts No agent dealer distributor service company or other party is authorized to change modify or extend the terms of this limited warranty in any manner whatsoever The Manufacturer will not be responsible for any statements or representations made in any form that go beyond are broader than or are inconsistent with any authorized literature or specifications furnished by Velocity Spas M p el WWW VELOCITYSPAS COM Disclaimers The Manufacturer and its representatives shall not be liable for any injury loss cost or other damage whether incidental or consequential arising out of any defect covered by this limited warranty including without limitation loss of use of the spa and cost for removal of defective product even if the Manufacturer was advised of the possibility of damage The liability of the Manufactur
28. appears the display Use the controls on the entertainment center to adjust the volume NOTE These connectors are NOT provided with the Aquavibe locker P 3 5mm audio jacks USB cable for your phone or audio player Pairing Bluetooth Devices 1 Open the Bluetooth setup program on the mobile device and activate the Bluetooth feature Press thie 1 button to turn the entertainment center From you mobile device scan for available devices Select AQUAVIBE to connect to the unit When the mobile device has been paired 3 will appear in the entertainment center s display Press the MODE button until BT AUDIO appears in the display Bluetooth audio from your mobile device can now be played through the entertainment center Note 1 A previously paired Bluetooth mobile device will automatically connect to the entertainment center when BT AUDIO is selected using the MODE button if it is within range Note 2 If the Bluetooth mobile device is already paired with the entertainment center select AQUAVI BE on your phone and touch Connect i VE L C T Y SPA 3 1 O M Charge Only Display Owner s Manual A RIJA 1139 Rev A Replacement Parts B Bullet Complete assembly with Body Gasket Ring Insert PLU21700527A H Hand Jet Set with Duo Blaster Stainless Steel Escutcheon 90 Degree J et Back PLU21700525
29. crobes to grow quickly in t recommend using either chl your choice of sanitizer you your sanitizer See page 22 to learn how to use sani require sanitizer See page 25 for a descripti See page 21 to learn how to of its use hence your spa water Filtration Cleaning your filter regularly is the easiest and most effective single thing you can do to keep your water clear Regularity Clear water requires regular maintenance Establish a routine based on a regular schedule for your spa water maintenance clogged or dirty filter will the heater and pump to work harder than Maintaining your water quality helps t d to possibly causing them to fail enjoyment of your spa and extends your s life by preventing damage from n ting system will only function with f 9 5 y chemical abuse nount of water flow through the See page 27 for the schedule of recomm ing instructions maintenance WWW VELOCITYSPAS COM 50001139 Rev Testing and Adjusting Spa Water You have two types of testing methods to choose from The reagent test kit is a method which provides a high level of accuracy It is available in either liquid or tablet form Test strips are a convenient testing method commonly used by spa owners Balancing the Total Alkalinity Total alkalinity TA is the measure of the total levels of carbonates bicarbonates hydroxides and other alkaline substances in the water TA can be co
30. d any device with a 3 5mm audio output headphone jack or any Bluetooth capable device These instructions contain brief descriptions of commonly used features and functions For more in depth information on the Aquavibe MD 350 see the user s manual that was included in the docking station Pairing the Remote Control Press and hold the MODE button on the remote control until PAIR appears in its display While still holding the MODE button on the remote control press the RESET button in the interior of the waterproof compartment If the pairing is successful the dock will restart and PAIR will disappear from the remote s display Release the MODE button on the remote control iPhone or iPod 1 p PL s The unit will automatically switch to the IPOD mode when Open the waterproof door and pull out the 30 pin con nector Plug the connector into the Apple device Secure the Apple device with the mounting straps Close the waterproof door Press the MODE button until IPOD appears in the display Use the controls on the locker door the operate the iPod functions 2288869 D A li B AE Hold Aux In 1 Charge Only O p te OGO 0 D E j D HU M the IPHONE or IPOD is initially connected to the 30 pin con 1 30 nector n P Connector If your Apple device uses
31. d priming the heater will activate Put the cover on and let the spa run for two hours 8 Adjust water chemistry After the spa has run for two hours test and adjust the water chemistry See the section on page 20 for instructions on water clarity Velocity Spa Owner s Manua Jeu OCHTv SPAS LTR50001139 Rev A WWW VELOCITYSPAS COM Preparing for Your New Portable Spa amp Priming the Pump New spa owners often have difficulty the first time they start their spa and the pump fails to prime This can be frustrating but these simple instructions can help you Sometimes air can become trapped in the pump while The pump will not work properly while air is trapped in it Continuing to operate the pump in this way will cause damage filling the spa You will know this has happened when after you have filled and started the spa the pump does not seem to function You will hear the pump operating but no water will be moving Starting Up Priming Mode After the initial start up sequence the spa will enter Priming Mode which lasts 4 to 5 minutes The messages shown at right will appear As soon as the Priming Mode screeen appears on the panel Jets 1 Jets 2 press the Jets or Jets 1 button once to start Pump 1 in low speed and then again to switch to high speed Also select the other pumps to turn them on The pumps should be running in high speed to facilitate priming If the pumps have not primed after two minutes
32. ded level of 1440 ppm of Bromicharge salt is still present in the spa water The bromine generator can test the water using the Diagnostic mode This is described in the Operating Modes section above If the bromine level is too high remove a small amount of spa water until the bromine level is between 3 5 ppm For more immediate results dilution with fresh water will lower the bromine level I deal Range Minimum Maximum BromiCharge ppm Bromine ppm TDS level Maintenance Schedule Each time you refill the spa Prior to each use Once a week Once a month Every two to four months Once a year Follow the section Filling and Powering Up Your Portable Spa on page 8 Test the spa water using either test strips a reagent test kit Adjust chemical levels as necessary Ayes 493 AA Q Test the spa water using either test strips a reagent test kit Adjust chemical levels as necessary If your water source is high in calcium add stain and scale preventer Deep clean your spa s filter Follow filter cleaning instruction at beginning of this section Change the spa water How often you change the water depends on how much you use the spa When you change the water you will need to Clean and polish the acrylic surface see page 32 Clean and treat the spa cover and pillows see page 32 Deep clean the filter see page 23 Refill your spa see page 8 Replace filter cartrid
33. defects in workmanship and material at the time of delivery The factory installed Pure Cure water purification system is warranted against malfunction due to defects in workmanship or material for one year from the original date of delivery except the UV bulb and quartz tube The UV bulb and quartz tube are warranted for ninety 90 days from the original date of the spa delivery All stereo related components receiver speakers sub woofer stereo media locker power supply wireless remote control etc are warranted against malfunction due to defects in workmanship or material for one year from the original date of delivery All other factory installed components not mentioned specifically including but not limited to the wood frame jets diverter valves LED lighting systems filter lids and mechanical components are warranted against malfunction due to defects in workmanship and material for two years from the original date of delivery Genuine Velocity Spas Parts amp Accessories This Limited Warranty is void if Velocity Spas the Manufacturer or its designated representative determines that the spa has been subjected to damage or failure due to installation of aftermarket parts that are not genuine Velocity Spas branded parts and accessories This disclaimer includes but is not limited to filters UV bulbs ozone systems salt systems repair parts and other accessories Genuine Velocity Spas Velocity Spa LTR50001139
34. ditive used with the Cal Clarity 11 It can be added anywhere in the spa by simply pouring it from the container Do not breathe or get into your eyes WWW VELOCITYSPAS COM Operating Modes Maintenance Mode Maintenance Mode is the everyday mode and is automatically on when the system is activated Its primary function is to keep the bromine level at a stable and acceptable range when the spa is not being used Boost Mode Use the Boost Mode each time you use the spa Boost Mode increases the bromine generation rate to attack pollutants in the water Activating the Boost Mode when you enter the spa will prevent inadequate bromine levels and will regenerate your bromine to the proper residual level Diagnostic Mode The Diagnostic Mode indicates the Bromicharge salt level of your spa This is a useful tool when adding BromiCharge to the water Keep the TDS level indicators in the green zone and value between 11 and 14 for optimal performance Testing the Water In addition to testing the water for levels of calcium alkalinity and pH you also need to test for bromine and total dissolved solids TDS See page 21 for instructions on testing the water and for Ideal Water Chemistry levels The bromine level should be maintained between 3 5 ppm and can be tested with a DPD test kit or bromine test strips found at any spa pool store If the bromine generator does not produce enough bromine make sure the recommen
35. ean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Shock spa with sanitizer and adjust pH Shock spa with sanitizer and maintain sanitizer level Adjust pH Shock spa with sanitizer and maintain sanitizer level Shock spa with sanitizer and maintain sanitizer level Allow free chlorine level to drop below 5 ppm before spa use Adjust total alkalinity and or pH Use a stain and scale inhibitor Adjust total alkalinity and pH if scale requires removal drain the spa scrub off the scale refill the spa and balance the water Use a stain and scale inhibitor Cleaning and Maintenance r Removing and Reseating the Pillows You can remove the pillows for cleaning and maintenance quickly and easily This method works for all types of pillows Grab the lower edge of the pillow with both hands firmly and pull up As you do this the pillow inserts will pop out of the holes gt 9p 2 no gt 7 Reseat the pillows by aligning the pillow inserts with the holes and striking the pillow hard enough to insert the pegs back into the holes Align inserts Strike pillow to with holes snap in insert Reseating pillow e Jet Removal and Replacement Jets can be easily removed for cleaning Grasp the outer rim of the jet and turn it counter clockwise The jet will unscrew from the fitting until it is free To replace the jet place it in the
36. ed 8 14 Bather 23 Filter 23 Pure Cure Water Sanitizer 24 Cal Clarity Bromine Generator 25 Maintenance Schedule 27 Troubleshooting Water Clarity Problems 28 Cleaning and Maintenance Removing and Reseating the Pillows 29 Jet Removal and Replacement 29 s cece rara EGRE n ACCRUE 29 Draining Your Portable Spa 30 Winterizing Cold Climate Draining 31 Cleaning and Replacing the Filter 32 Vacation 32 Cleaning Your Spa 32 Changing the UV Lamp 33 Using the Entertainment System I ntegrated Bluetooth Audio System 34 Aquavibe MD 350 Docking Station 35 Appendix Replacement Parts 37 Basic Troubleshooting 41 Limited Warranty 43 CONTACT INFORMATION For customer service please contact your authorized dealer immediately If you need additional information and or assistance contact LMS Customer Service Department 1462 East Ninth Street Pomona CA 91766 Toll Free 1 800 225 7727 Fax 1 909 629 3890 Important Safety I nstructions READ AND FOLLOW ALL I NSTRUCTI ONS DANGER Risk of accidental drowning Do not allow children to be in or around a spa unless a responsible adult supervises them Keep the spa c
37. er under this limited warranty if any shall not exceed the original amount paid for the defective product Coverage under this limited warranty Shall commence as of the original date of delivery and the duration of such coverage shall not extend for any reason whatsoever beyond the stated time periods These disclaimers shall be equally applicable to any service provided by the Manufacturer and its designated representatives Legal Rights This Limited Warranty gives you specific legal rights You may also have other rights that vary from state to state Some states do not allow limitations on how long an implied warranty lasts so this limitation may not apply to you er s Manual Velocity Spa Owner s Manual LTR50001139 Rev A WWW VELOCITYSPAS COM xipueddy D Locating the product serial number The serial number of your spa is located on a metal plate attached to the inside of the door for the equipment area You will need this number to properly register your spa and activate coverage Write this information in the space provided below Spa Model ul or LH 74 E el WWW VELOCITYSPAS COM Please visit www quickspaparts com to order your replacement parts LTR50001139 Rev A 2 17 14 corrected 8 14
38. f rain JL 1 0 Ib foam 2 5 and prevent water from pooling Filled with 1 lb foam The standard spa cover is designed with a tapered Standard height angling downward from four inches in the Center to two and a half inches on the sides to drive JL 1 5 Ib foam 2 5 off rain and prevent water from pooling Filled with 1 5 Ib foam The deluxe spa cover is designed with a tapered height Deluxe angling downward from five inches the center to 5 __ three inches on the sides to drive off rain and prevent JL 2 Ib foam 3 water from pooling Filled with 2 Ib foam L Size Fitsspamodel Taperandtype Partnumbers 0 2 5 to 3 Deluxe 93 X 93 5 to 3 Deluxe Black COV9393DLX53B2 0 Spa Owner s Manual WWW VELOCITYSPAS COM LTR50001139 Rev A Basic Troubleshooting the most common problems a spa owner may encounter Symptom Problems starting up Pump won t prime Breaker keeps shutting off Power and system problems System won t start up or breaker keeps shutting off Control panel doesn t responde Spa does not turn off Message on the control panel Heat problems Spa water does not get hot Spa overheats temperature greater than 110 F 43 C The troubleshooting guidance provided here is intended to cover Possible Solutions See priming instructions on page 10 Reset the GFCI breaker If this continues contact
39. f your device 2 Connectto the spa s wifi signal 3 When connected you will be taken to the main app screen 4 You are now directly connected to your hot tub and can control all the hot tub functions via the bwa app Using the app When the app has been installed it will provide you with instant access and conrol of your spa wherever you connect within the spa s Wi Fi range The controls are visually oriented and require little explanation You can find more in depth instructions in the Wi Fi Setup Guide at the Balboa web site http www balboawatergroup com bwa Troubleshooting connection problems You should have few problems connecting with the bwa wifi app However if you are unable to connect quickly and easily to the spa s wifi source try doing the following Enable on your device This is the most likely reason you may not be able to connect to the app Check your devices wifi settings and try connecting again Power cycle the spa Shut off power to the spa for 30 second and turn it back on Wait until the spa has gone through its complete set up routine before you try to connect with the wifi app Wait until the spa has completely primed When you turn on the spa it will go through a priming routine which is followed by temperature polling where no temperature is shown on the control panel As soon as a temperature appears you can connect with the wifi app LJ WI X e WWW VELOCITYSPAS COM Operating Your S
40. ges if the pleats appear frayed If you use the Pure Cure UV water sanitizer you will need to replace the UV lamp see page 33 for UV lamp maintenance WWW VELOCITYSPAS COM Water Clarity 8 Troubleshooting Water Clarity Problems Problem Cloudy Water Water Odor Chlorine Odor Musty Odor Organic buildup scum ring around spa Algae Growth Eye Irritation Skin Irritation Rash Stains Scale WWW VELOCITYSPAS COM Probable Causes Dirty filter Excessive oils organic matter Improper sanitization Suspended particles organic matter Overused or old water Excessive organics in water Improper sanitization Low pH Chloramine level too high Low pH Bacteria or algae growth Buildup of oils and dirt High pH Low sanitizer level Low pH Low sanitizer level Unsanitary water Free chlorine level above 5 ppm Total alkalinity and or pH too low High iron or copper in source water High calcium content in water total alkalinity and pH too high Possible Solutions Clean filter Shock spa with sanitizer Add sanitizer Adjust pH and or alkalinity to recommended range Run jet pump and clean filter Drain and refill the spa Shock spa with sanitizer Add sanitizer Adjust pH to recommended range Shock spa with sanitizer Adjust pH to recommended range Shock spa with sanitizer if problem is visible or persistent drain clean and refill the spa Wipe off scum with cl
41. he control panel you can bleed the air from the pump manually 1 2 Shut off the power to the spa Using a Phillips screwdriver remove the front panel from the spa and locate the pump Close the gate valve on the discharge side of the pump if your spa is installed with one Turn the bleeder valve counter clockwise with a small pair of pliers until the air has been released from the pump If this is unsuccessful loosen the union nut on side of the pump with channel locks When air is bled out tighten the nut Turn on power to the spa and press the JETS button If there is still air trapped in the pump repeat steps 2 through 5 until the pump primes Velocity Spa Owner s Manual LTR50001139 Rev A eds o qe340d MAN e wei v SaaS W W W VELOCITYSPAS COM 2 Operating Your Spa Operating Your Spa TP800 Control Panel Operation The Main Screen Spa Status When the spa has finished priming you Wil see the Main Screen Important information about spa operation can be seen quickly from Water Temperature Desired Temperature Temperature Range Left Right Up Down P ump and Heat and Select Buttons the Main Screen The most important features can be accessed from this screen ratus e The actual water temperature can be seen in large text and the Ready in Rest Mode Heating desired or Set Temperature can be selected
42. iltration mode Press JETS or JETS 1 button to turn on high speed pump Power may be switched off Turn the power back on The pump may be defective After you have tried all other troubleshooting contact your dealer for assistance Water level may be too low Add water to normal level There may be a problem with circuit board Contact your dealer The water level may be too low Fill the spa with water level at 4 to 6 inches from the top Filter cartridge may be dirty Clean or replace the filter Pump may have airlock Remove airlock by priming spa page 10 The suction fittings may be blocked Remove any debris that may be blocking the suction fittings Gate valves may be closed Open gate valves Note Never operate your spa with the gate valves closed Air may be leaking into the suction line Contact your dealer for assistance Debris may be inside the pump Contact your dealer for assistance Noise may be a sign of damage Contact your dealer for service Automatic timer may have completed its cycle Press JETS or JETS 1 button to start the cycle again Pump may have overheated due to the vents on the equipment door being blocked Make sure the front of the spa is not blocked to allow air flow The pump motor may be defective Contact your dealer for assistance A burning smell may be a sign of damage Contact your dealer for service Pump may have over heated Let it cool for an hour and try operating the spa for
43. k on The spa should have power again W W wW VELOCITYSPAS COM GFCI Wiring Diagram Front View of GFCI GFCI Bottom View Wi Wi ANC RED RED HOT BLK HOT WHT WHT LOAD NEUTRAL Preparing for Your New Portable Spa GRN GROUND a 5 amp 2 2 v 0 76 BLK LOAD HOT RED LOAD HOT WHT LOAD NEUTRAL GRN GROUND System Box NEUTRAL House Breaker Box GROUND TERMINAL BLOCK ATTACHED TO OUTSIDE OF SYSTEM BOX n o CIRCUIT BOARD 9 0 9 0 69 0 6 0 6 0 6 0 6 J _OCITY SPAS lelocity Spa Owner s Manual W wWw VELOCITYSPAS COM LTR50001139 Rev A 230V 50 Hz Electrical I nstallation All 230V spas must be permanently connected hardwired to the power supply These instructions describe the only acceptable electrical wiring procedure Spas wired in any other way will void your warranty and may result in serious injury This is the only acceptable electrical wiring procedure Spas wired in any other way will void your warranty See the wiring requirements below and wiring diagram below The electrical wiring of this spa must meet the requirements of any applicable local state and federal codes The electrical circuit must be installed by an electrical contractor and approved by a local building electrical inspector The power supplied to the spa must be on a dedicated RCD protected circuit with no other appliances or lights sharing the power
44. le 6 Remove the quartz thimble To reinstall the replacement UV lamp follow these steps in reverse When replacement UV lamp has been installed conduct a final leak check 1 2 Restore power to the spa at the GFCI Turn on the pump and let water run for five minutes to check for leaks Velocity Spa Owner s oci LT R 50 00 Il 13 9 Rev A WWW VELOC Y SPA 5 o ueuo3ure 4 Suiu 9 5 Using the Entertainment System Using the Entertainment System Some spas may be equipped with optional entertainment system Each spa equipped with an audio visual system is delivered with the manufacturer s operating instructions in a clear plastic bag The instructions contained in this manual describe only basic functions See the manufacturer s operating instructions for other features and functions We strongly recommend that you read the manufacturer s instructions prior to operating this unit Observe the following entertainment system precautions for your e Make sure that hands are dry before coming in contact with this or any electronic option e Always close the protective door Although the marine grade entertainment system is encased in a plastic housing with weather seals the system is water resistant and NOT waterproof You must take every precaution to keep this system dry The warranty for your entertainment system does not cover water damage Integrated Bluetooth Audi
45. licensed contractor prepare the foundation for your spa Preparing for Your New Portable Spa Lu WILL Wool unl 1 WWW VELOCITYSPAS COM If you are installing the spa indoors pay close attention to the flooring beneath it Choose flooring that will not be damaged or stained If you are installing your spa on an elevated wood deck or other structure it is highly recommended that you consult a structural engineer or contractor to ensure the structure will support the weight of 150 pounds per square foot 732 kg m2 To properly identify the weight of your new spa when full remember water weighs 8 33 lbs per gallon or 1 kg per liter For example an average 8 spa spa holds approximately 500 gallons or 1892 liters of water Using this formula you will find that the weight of the water alone is 4 165 105 or 1892 kg Combined with the dry weight of the spa you will note that this spa Will weigh approximately 5 000 lbs or 2267 kg when full of water minimum panty from edge city Spa Owner s Manual LTR50001139 Rev A 240 Volt Electrical nstallation All 240V spas must be permanently connected hard wired to the power supply See the wiring diagram on page 6 These instructions describe the only acceptable electrical wiring procedure Spas wired in any other way will void your warranty and may result in serious injury When installed in the United States the electrical wiring of
46. lter See page 23 for instruction on cleaning the filter Hold Mode will last for 1 hour unless the mode is exited manually Velocity Spa LTR50001139 Rev A Press Twice Unlock Once Utilities This menu feature is for system information only and is used mainly for repair and troubleshooting Preferences This allows you to set the following preferences for system operation e Change the temperature between Fahrenheit and Celsius e Change the clock between 12 hour and 24 hour display e Turn periodic reminded like CLEAN FILTER on or off Information This menu feature is for system information only and is used mainly for repair and troubleshooting WWW VELOCITYSPAS COM eds uno gt Diagnostic Messages Possible freezing condition The water is too hot Operating Your Spa amp Water flow is low Water flow has failed The heater may be dry The heater is dry The heater is too hot Message Meaning Water temperature is unknown After the pump has been running for one minute the temperature will be displayed A potential freeze condition has been detected or the Aux Freeze Switch has closed All water devices are activated some cases pumps may turn on and off and the heater may operate during Freeze Protection This is an operational message not an error indication The system has detected a spa water temp of 110 F 43
47. lumbing Even if the directions below are followed perfectly there is no guarantee that your spa will not suffer freeze damage Freeze damage is not covered by your warranty 1 Open all filter covers 2 Remove the filter baskets and filters 3 Drain your spa completely as described in the instructions above 4 Vacuum water from the spa s main drain fitting with a wet dry vacuum Remove drain plugs from the front of the pumps Disconnect the unions from both sides of the pump Blow any remaining water out of the jets and equipment 06 area with the wet dry vacuum Continuous water flow and drainage 8 Cover your spa with a good spa cover and an all weather tarp to ensure that neither rain nor snow enters the spa NOTE All manifolds are plumbed in series directly to the main drain see example at right making it easier to remove water and reducing the possibility of freeze damage Velocity Spa Owner s Jeu SPAS LTR50001139 Rev A W W w VELOCITYSPAS COM o ueuo3ure 4 Suiu 9 5 B O Cleaning and Maintenance Cleaning and Replacing the Filter Filtration is one of the most important steps you can take to ensure clean clear water It is far less expensive to fix water clarity problems by filtering your spa than by using excessive amounts of chemicals excessive filtration times or by water replacement See the section Filter Cleaning on page 23 for more information Vacati
48. mperature display This is known as polling Rest Mode will only allow heating during programmed filter cycles Since polling does not occur the temperature display may not show a current temperature until the heater pump has been running for a minute or two While Pump 1 High can be turned on and off Pump 1 Low will run until set temperature is reached or 1 hour has passed Setting Filter Cycles Filter cycles are set using a start time and a duration Each setting can be adjusted in 15 minute increments The panel calculates the end time and displays it automatically Back Filter cycle 2 is off by default but can be selected for use if desired Ready in Rest Mode High Range READY REST appears in the display if the spa is in Rest Mode and the Jets 102 F 1 Button is pressed It is assumed that the spa is being used and will heat 1 to set temperature While Pump 1 High can turned on and off Pump 1 Ozon Low will run until set temperature is reached or 1 hour has passed After 1 Filter 1 hour the System will revert to Rest Mode This mode can also be reset by entering the Settings Menu and changing the Heat Mode Eu AY f te 2 AU END WWIW VELOCITYSPAS COM Circulation Mode If the spa is configured for 24HR circulation the heater pump generally runs continuously Since the heater pump is always running the spa will maintain set temperature and heat as needed in Ready Mode without
49. nsidered a pH buffer It is the measure of the ability of the water to resist changes in pH level The recommended total alkalinity is 80 120 ppm If the TA is too low the pH level will fluctuate widely from high to low Low TA can be corrected by adding an alkalinity increaser If the TA is too high the pH level will tend to be too high and may be difficult to bring down High TA can be corrected by adding an alkalinity decreaser When the TA is balanced it normally remains stable although adding water with high or low alkalinity will raise or lower the TA level Balancing the pH Balancing the Calcium Hardness Calcium hardness CH is a measure of the total amount of dissolved calcium in the water Calcium helps control the corrosive nature of the spa s water and is why soft water is not recommended The low calcium content of soft water is very corrosive to the equipment and can cause staining of the spa shell The recommended calcium hardness is 150 200 ppm If the CH is too low add a calcium hardness increaser If the CH is too high dilute the spa water with soft water When the CH is balanced it normally remains stable although adding soft water or very hard water will raise or lower the CH level The pH level is the measure of the balance between acidity and alkalinity If the pH is too low it can cause corrosion of metal fixtures and the heating element Low pH can be corrected by adding a pH dec
50. o System The bba is a four channel 120 Watts RMS Bluetooth wireless audio amplifier capable of delivering up to 30W RMS per channel It has a compact water resistant design that allows for flexible mounting possibilities It is integrated into the BP systems and can be controlled via your smart device or a TP800 TP900 BPtouch panel The unit accepts either audio streamed via Bluetooth connection or hard wired input via RCA input Bluetooth connection 1 Turn on the amplifier 2 Turn on Bluetooth function of your mobile or music device 3 On your music device click search for Bluetooth device Make sure you are close enough to the amplifier Select PPGME60 from the pairing list Enter 60 as the password if required Click Connect pr Line input connection Once connected you can now start playing your favorite music from your music device Operating Range is up to 30 will vary dependent on installation This unit can be connected to any portable music devices such as MP3 Player TV and DVD through the LINE INPUT Press MODE button to change the mode to LINE INPUT Line In or Direct light indicator should be on and red Please note n this mode all controls and functions must be controlled from your music device W WW VELOCITYSPAS COM r s Manual A RIJA 1139 Rev A Aquavibe MD 350 Docking Station The Aquavibe docking station can be used with an iPhone iPa
51. o WII LLLI Ww LX LL WWW VELOCITYSPAS COM xipueddy Appendix shipping costs from the factory for the replacement spa and delivery and installation of the replacement will be your responsibility as the spa owner The replacement spa will carry the balance of the original spa s warranty Spa covers are not included This warranty ends either by specified time frame owner transfer relocation or installation of any component other than by manufacturer Warranty Limitations This Limited Warranty is void if Velocity Spas the Manufacturer or its designated representative determines that the spa has been subjected to alteration neglect misuse or abuse or freight damage caused by the common carrier any repairs have been attempted by anyone other than a designated representative the failure is caused by accident acts of God or other causes beyond the control of the Manufacturer neglect misuse and abuse include any installation operation or maintenance of the spa other than in accordance with the instructions contained in the owner s manual provided with the spa including but not limited to the failure to maintain proper water chemistry and chemical balance and the use of abrasive or improper cleaners or non genuine parts and accessories This Limited Warranty does not provide coverage for the insulating cover any item attached to or installed on the spa after the date of manufacture or for gaining access to
52. of surface protectant Use a low detergent non abrasive cleaner specifically formulated to clean the spa without damaging its acrylic finish Use a non oil based surface protectant that is specifically formulated to protect the spa s finish from the chemicals and minerals associated with normal spa use WWW VELOCITYSPAS COM Changing the UV Lamp CAUTION Always turn off power to the spa at the prior to any maintenance Note Periodically you should the check the light on the transformer for the UV light system The transformer is mounted in the spa equipment area in a water resistant enclosure with a door When it is operating normally the light will be green When it requires maintenance it will be red This usually happens when the UV lamp needs replacing The UV lamp is a wearable part that needs replacing about once a year Water proof strainer To remove the UV lamp 1 2 3 Disconnect power Lamp socket and lead wire Turn water off and open down stream of system to relieve pressure Germicidal UV lamp Remove the water proof strainer 1 and unscrew the aluminum nut Rubber O ring 2 6 Quartz thimble Pull out the lamp 4 approximately 2 from the chamber 7 While holding the lamp end remove the lamp socket 3 from the end 8i now exposed 9 Ballast Remove the lamp from the chamber See page 39 for part numbers for replacement parts Remove the O ring 5 from the end of the quartz thimb
53. on Care You can leave your spa unattended for up to two weeks if you follow these instructions ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa is filled with water 1 Select the Low Range temp choice used for vacation mode See instructions on page 14 for vacation setting 2 Following the water quality instructions starting on page 21 adjust the pH 3 Shock the water add either chlorine or bromine sanitizer 4 When you return check and adjust the pH and shock the water If you will not be using your spa for longer than 14 days and a spa maintenance service is not available we strongly recommend you drain or winterize your spa Cleaning Your Spa Spa Cover and Pillows Due to the constant punishment your spa cover and pillows receive you should protect them by applying a vinyl and leather cleaner as part of your monthly maintenance plan Use a product that is specifically designed to protect spa covers and pillows from chemical and ultraviolet light damage without leaving an oily residue behind that is normally associated with common automotive vinyl protectants Warning Do not use automotive vinyl protectants on spa covers or pillows These products are generally oil based and will cause severe water clarity issues that are difficult to correct Spa Shell Each time you drain your spa before you refill it you should clean your spa shell with an all purpose cleaner and apply a coat
54. our spa will help you determine where you should position it For example will you use your spa for recreational or therapeutic purposes If your spa is mainly used for family recreation be sure to leave plenty of room around it for activity If you will use it for relaxation and therapy you will probably want to create a specific mood around it Plan for Your Environment If you live in a region where it snows in the winter or rains frequently place the spa near a house entry By doing this you will have a place to change clothes and not be uncomfortable Consider Your Privacy In a cold weather climate bare trees won t provide much privacy Think of your spa s surroundings during all seasons to determine your best privacy options Consider the view of your neighbors as well when you plan the location of your spa efore Delivery Plan your delivery route Choose a suitable location for the spa Lay a 5 8 cm concrete slab Install dedicated electrical supply After Delivery Place spa on slab Connect electrical components Provide a View with Your Spa Think about the direction you will be facing when sitting in your spa Do you have a special landscaped area in your yard that you find enjoyable Perhaps there is an area that catches a soothing breeze during the day or a lovely sunset in the evening Keep Your Spa Clean In planning your spa s location consider a location where the path to and from the house c
55. over on and locked when not in use See instructions enclosed with your cover for locking procedures DANGER Risk of injury The suction fittings in this spa are sized to match the specific water flow created by the pump Should the need arise to replace the suction fittings or the pump be sure the flow rates are compatible Never operate the spa if the suction fitting or filter baskets are broken or missing Never replace a suction fitting with one that is rated less than the flow rate marked on the original suction fitting WARNI NG To reduce the risk of injury The spa water should never exceed 104 F 40 C Water temperatures between 100 F 38 C and 104 F 40 C are considered safe for a healthy adult Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes High water temperatures have a high potential for causing fetal damage during pregnancy Women who are pregnant or who think they are pregnant should always check with their physician prior to spa usage The use of alcohol drugs or medication before or HYPERTHERMI A DANGER Prolonged exposure to hot air or water can induce hyperthermia Hyperthermia occurs when the internal temperature of the body reaches a level 3 F to 6 F above the normal body temperature of 98 6 F or 2 C to 4 C above 37 C While hyperthermia has many health benefits it is important not to allow your body s core temperature to rise above
56. pa amp Electrical Power Efficiency Your new spa comes equipped with an electric heater Following the directions listed below will ensure the most efficient operation NOTE This method is only for spa usage under two hours a week e Keep the spa s operating temperature 5 F below the desired usage temperature when not in use One or two hours before use set the temperature to the desired temperature e f the spa usage exceeds two hours a week the set temperature should remain at the desired usage temperature e The air venturis should be used sparingly When open water temperature drops quite rapidly and can also dissipate chemicals Allowing the water temperature to lower more than 10 F below the desired usage temperature and reheating it prior to usage will cause the heater to operate longer than it normally would maintaining the desired temperature Doing this will increase your operating cost and makes your heater work more than necessary Jets Almost all of the jets in your spa are adjustable Rotating the face of an adjustable jet to the left counter clockwise will decrease the amount of water flow through the jet Rotating the face of an adjustable jet to the right clockwise will increase the amount of water flow through the jet See example shown below Neck jets adjust in the opposite directions counter clockwise to increase clockwise to decrease i Y ESAZATAZE WWW VELOCITYSPAS COM
57. performed by a spa technician Have your service technician consult the manufacturer s instruction and service manual Je_ccTy sras oa Owner s Manual WWW VELOCITYSPAS COM LTR50001139 Rev A Cal Clarity Bromine Generator The Cal Clarity bromine generator automatically generates and releases free bromine into the spa water You will still need to test for bromine and occasionally adjust it to return the bromine level to the baseline Starting the Spa with Fresh Water This applies to spa owners with the Cal Clarity II bromine generator ONLY Prior to filling a spa for the first time or after BromiCharge gauge a routine draining you will want to follow Bromine Sn Es this start up plan to extend water life generator jo hi on indicator and performance 1 Fillthe spa to the proper water level with normal tap water Do not use soft water See page 8 for filling instructions 2 Turn on the spa and allow it to prime See page 10 for priming instructions 3 Turn on the jets 4 Press the Boost button to turn on the Cal Clarity system The red ON light should appear steady If it blinks make sure the jets are running 5 Press and hold the Prog button for two seconds When the flashing number appears press the Prog button a second time An animation will appear then a number showing the total dissolved solids TDS level will be shown 6 Add Bromicharge to the spa water Use the table below
58. pletely closed NEVER OPERATE YOUR SPA WITH THE GATE VALVES CLOSED Overheating can occur during summer months and may not necessarily indicate a malfunction When it occurs a message code may also appear on the control panel Temperature may be set too high Turn the set temperature down to a lower temperature Filtration time may be too long Turn the filtration cycles down during the warm months The spa may not be properly ventilated Make sure the front of the spa is not blocked to allow air flow High speed pumps may have been running too long Limit pump running time to no more than 15 to 30 minutes eo rm E EE a W W w VELOCITYSPAS COM Symptom Water pressure problems Low water pressure Appendix No water pressure no water stream from any jets Jets surge on and off Pump problems Pump runs constantly will not shut off Noisy pump Pump turns off during operation Pump has a burning smell while running Pump does not run Possible Solutions Jet valves may be partially or fully closed Open the jet valves Filter cartridge may be dirty Clean or replace the filter Pump may have airlock Remove airlock by priming spa page 10 The suction fittings may be blocked Remove any debris that may be blocking them The filter skimmer may be blocked Remove the blockage Gate valves may be closed Open gate valves Note Never operate your spa with the gate valves closed Spa may be running in f
59. r service Communications error F or C is replaced by T Flow Related Checks Sensors are out of sync The temperature sensors MAY be out of sync by 2 F or 3 F Call for service The control panel is not receiving communication from the System Call for service The Control System is in Test Mode Call for service Check for low water level suction flow restrictions closed valves trapped air too many closed jets and pump prime On some systems even when spa is shut down by an error condition some equipment may occasionally turn on to continue monitoring temperature or if freeze protection is needed WWW VELOCITYSPAS COM bwa WiFi App This optional feature is available for use with any smart device Android or iPhone You must have the wifi module installed in your spa in order to use the app This feature is only available for spas with the BP501 or BP2000 control box Installing the app Go to the Apple app store or Google Play and search for the free spa app using the key words Balboa Water Group Select Balboa Water Group WiFi Spa Control The icon for the app will appear on your device as shown at left eds uno Make sure you enable wifi on your phone before you run the Once you are connected to the BWG Spa network start the bwa app and follow the prompts on the screen Your start screen maybe different 1 Press the bwa app button on the main screen o
60. ration times and other background features Set Time will appear on the Main Screen if no time of day is set Velocity W W W VELOCITYSPAS COM LTR50001139 Rev A Operating Your Spa Setting Dual Temperature Ranges This system incorporates two temperature range settings with independent set temperatures The specific range can be selected on the Settings screen and is visible on the Main Screen in the upper right corner of the display mm Emp anger 190 These ranges can be used for various reasons with a common use being a ready to use setting vs a vacation setting Each range maintains its own set temperature as programmed by the user This way when a range is chosen the spa will heat to the set temperature associated with that range High Range can be set between 80 F and 104 F Low Range can be set between 50 F and 99 F More specific Temp Ranges may be determined by the Manufacturer Freeze Protection is active in either range Selecting Heat Modes Ready vs Rest In order for the spa to heat a pump needs to circulate water through the heater The pump that performs this function is known as the heater Temp Range High pump Back The heater pump can be either a 2 speed pump Pump 1 or a circulation pump If the heater pump is a 2 Speed Pump 1 Ready Mode will circulate water every 1 2 hour using Pump 1 Low in order to maintain a constant water temperature heat as needed and refresh the te
61. reaser If the pH is too high it can cause scaling by allowing metals or minerals to form deposits and stain spa surfaces High pH can be corrected by adding a pH increaser I deal Water Chemistry Testing For Total Alkalinity Calcium Hardness pH I deal Range ppm Minimum Maximum WWW VELOCITYSPAS COM 493 AA Water Clarity Q Sanitation Sanitizers kill bacteria and other organic waste by breaking them down to non harmful levels and are filtered out Before you fill your spa you need to decide which chemical sanitizer you wish to use Consult your spa dealer for the right decision with regards to your lifestyle and spa usage We recommend either bromine or chlorine as your sanitizer Both work well when maintained regularly Do not use a sanitizer with the Cal Clarity 11 bromine generator See page 25 for instructions on its use DO NOT use trichlor Trichlor is very acidic and the hot temperature of the spa causes it to dissolve too quickly It will cause damage to your spa and will void your warranty Whichever plan you decide on follow it completely and don t take shortcuts It will provide you with clean safe clear spa water with a minimum of effort Using Chlorine as a Sanitizer If you choose to use chlorine as a sanitizer only use granulated chlorine not liquid chlorine Once a week check the chlorine level using either a test strip or a reagent kit See the t
62. the hose outward about to start water flow Push inward to shut off water flow 5 Hook up the female end of a garden hose to the drain fitting 8 Let spa drain completely 9 Push the hose inward about inch then remove the garden hose 10 Replace the cap 11 Push the knob in about 2 until it snaps back into place we Liisi y Sa WWW VELOCITYSPAS COM For spas with drain inside the spa 1 Turn off the power at the breaker 2 Remove all filters 3 Using a Phillips screwdriver remove the screws to the Closed access panel and open it 4 Locate hose ending with the 74 inch hose bib fixture 5 Unscrew the cap 6 Hook up the female end of a garden hose to the drain fitting 7 Place the other end of the garden hose where you would like the water to drain to 8 Turn the valve on the hose bib fixture to open the drain 9 Let spa drain completely then remove garden hose 10 Turn the valve on the hose bib fixture to close the drain 11 Replace the cap Winterizing Cold Climate Draining In many areas of the country the temperature drops below 32 F 09C We recommend that you always have your spa full of water and running at normal spa temperatures 80 F to 100 F 26 7 C to 37 8 C This will help reduce the risk of freezing in your spa and your spa s equipment Warning If you find the need to drain your spa be aware of the potential of freezing in your spas equipment and p
63. to determine how much you should use 7 Let the spa run for 15 minutes Leave it uncovered during this time Amount of BromiCharge Pounds Kilograms Spa Capacity Gallons Liters 500 1890 6 27 Use 1 2 lbs per 100 gallons or 5 kg per 378 liters Velocity Spa Owner s Manua LTR50001139 Rev A Am PR SE 2 iy as sx Up key E S On Off amp Boost Diagnostic Down key key key 8 Check the TDS level again described in step 5 9 Set the Maintenance level Press and hold the Prog button for two seconds A number will flash showing the Maintenance Mode bromine level Press the UP or DOWN buttons to raise or lower it Press the Boost button to return Maintenance Mode Use the table below to determine which level to start at Spa capacity gallons 300 400 400 500 10 Put cover on spa and let spa run for 24 hours to allow it to heat to desired temperature 11 After 24 hours check TDS level again as described in step 5 TDS should be between 3 5 ppm If it is too low raise it in increments of 5 as described in step 9 qt W W w VELOCITYSPAS COM LE WW ww u I ag 3148 D 493 AA 5 Water Clarity 3 Cal Clarity Settings Before entering the spa the bromine level should be tested The bromine generator can only produce bromine when e spa is running Bromicharge has been added and e the
64. your spa s jets and pump seals Only use an oxidizer shock It can be used with either chlorine or bromine sanitizers Add one ounce of oxidizer shock once a week after heavy bather loads or if water has a strong odor Spa must be running with all of the jets on high for 30 minutes with the cover open If necessary repeat oxidizer shock in 30 minute intervals Do not use shock with the Cal Clarity I bromine generator See page 25 for instructions on its use Testing For I deal Range ppm Minimum Maximum Chlorine level Bromine level Bather Load Bather Load is the term used to describe the number of people using a spa combined with the length of usage and the frequency of usage All these factors have a great effect on the spa water The higher the bather load the more chemicals need to be added and a longer filtration time will be needed Recommendations are designed for spas with average bather load 3 to 4 people 15 minutes of usage three times a week at 100 degrees If your bather load exceeds these guidelines and you experience water quality problems increase the amount of filtration first go to the next higher filtration number then if water quality is still not adequate consult the advice of your spa dealer for additional chemical or system recommendations Be sure to give them your bather load information Filter Cleaning The filter is the part of your spa that removes the debris from the water

LTR50001139, Rev. A 2/17/14

Contents

Download Pdf Manuals

Related Search

Related Contents