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Triple Depth Vender with 4-button programming

1. 0 9 gt 0 m 4 Button Programming ROYAL LND ORS 426 Industrial Boulevard Kearneysville WV 25430 2776 USA CUSTOMER SERVICE 800 931 9214 304 728 7056 TECHNICAL SERVICE FAX 304 725 6579 PARTS FAX 304 725 4016 E mail technicalinquiry royalvendors com parts royalvendors com Royal Vendors Inc TABLE OF CONTENTS SAFETY SEGMENT erii rp een ence ince 5 SECTION 1 General Information 1 00 0 7 Ji eed eio Mr PT PH 7 Sel CINCO CS 7 Unpacking the Vender ERK EERS EERS EE EER EE ER EE EE EER Eko Gee dee ee 7 Capacity 7 SECTION 2 Set Up and Installation 8 OER ORDE 8 Modes of Operation GO Ek 8 DRE 10 Loading the Vender rS 10 Using the HHC to Program The Vender 13 Testing the Vender m 13 Installing the Vender on Location esses 13 SECTION 3 Vender 14 Four Button Programming icd Spr prre E MAI 14 Programming Flowchart t 15 Eodelovels 16 Error
2. prompt the controller will display CC Indicating a changer communications error tS Indicating a tube sensor error IC Indicating an inlet chute blocked error no coins sensed in the acceptor for over 96 hours tJXX Indicating a tube jam error where indicates the tube number CrCH Indicating a changer ROM checksum error EE Indicates excessive escrow nJ Indicating a coin jam LA Indicating a low acceptance rate The CC error is cleared when proper communication is established The CSF error is cleared upon power up or via the HHC or service mode The IC error is cleared when a coin is accepted All other errors are reset via the HHC or Service Mode or when the condition causing the error no longer exists Bill Acceptor Error bUAL After the bUAL prompt the controller will display Indicatinga bill communication error bFuL Indicating a full bill stacker Indicating a defective motor bJ Indicating a bill jam error brCH Indicating a bill acceptor ROM checksum error bOPn Indicating an open cash box DS Indicating a sensor error The bC error is cleared when proper communication is established The bSF error is cleared upon power up via the HHC or the service mode The remaining errors are cleared whenever the validator reports no errors and is enabl
3. 1 hs SECTION 6 EXPLODED VIEWS Coca Cola Marketing Vender Rear Door Miscellaneous Assemblies Item No Description Part Number Item No Description Part Number 1 Control Panel Strap Marketing 290582 22 Cable 911038 2 Validator Divider Marketing 290541 23 Feature Button Bracket 290512 3 LED Assy Marketing 291525 24 Feature Button Plate 290538 4 Coin Return Lever Assy 291529 25 Bulkhead Bottom 290514 Marketing 26 Coin Chute Support 290542 5 Lever Stop Marketing 290544 27 T Bolt 901052 6 Control Panel Brace Marketing 290529 Validator Guard Marketing 290101 7 Changer Shield Marketing 290525 Painted Hole Block Cover 290108 8 Coin Return Lever Marketing 161507 LED Shroud Marketing 929031 9 Changer Door Assy Marketing 290562 Select Button Spring Marketing 914024 10 Select Switch 835001 Red Carriage Bolt 901051 11 Switch Carrier Strip Marketing 815273 Red Pop Rivet 908015 12 Coin Chute Assy Marketing 290564 Validator Filler 931361 13 T Handle Brace Marketing 290539 Validator Cover with Studs 291526 14 Hole Block Cover Marketing 290555 Ballast Assy Marketing 79 290590 15 POS Window Plate Marketing 290535 T8 Ballast Assy Marketing 791 292593 16 T Stud Sealer Washer 915258 Lamp Panel 291574 17 Bulkhead Top 290515 18 Validator Support 291543 19 Cable Sleeve 906015 20 Coin Return Hinge Bracket 290543 21 Button Channel Marketing 290506
4. 05 5 dwe 49 9594 jo euo 6 1 1936 00 5 68 54 ga 1045 HOUS JO ou jeu Buum UIeW 030 921081 esi 08 aeda y si eur eleinose mes M si 4 e y Woy kejas 8 145 saam eui eui 10 Bnidun 01 eseud euy edal dun pip ou ou 0 06 ou uo dwa 05 uezoJj JOU Tor m MOUS O O aie 109 a oN Burliado _ 840148 640564 dsp yeu eunsue sak 2 5 sak Dujuunu unb 100p uedo y 8 eui si pip hun si Page 54 SECTION 6 EXPLODED VIEWS Select Switches 437104105 READY TO VEND INDICATORS 8171615 14131211109 8765432 2 8171615141312 10987654322 Q Control Board and Harnesses exploded vie Item Description Part Number Qty 1 KO Control Board 836126 1 2 Temp Sensor Cabinet 822046 1 Temp Sensor Door 822048 1 3 Door Switch Harness 842229 1 4 Options Contact RV Cust Service 5 Refrigeration Harness
5. Enb Enable energy conservation Str Start time setting Stop Stop time setting deG Degree Fahrenheit or Celsius SEtP Set point maintaining cabinet temperature setting Stor Storage maximum cabinet temperature setting works using the timer control dSP P O S temperature display If ABORT is pressed at this point the controller will return to the rFrG prompt without saving the changes Note The refrigeration unit can not be disabled from the controller when using manual thermostat cold control 20 Plus Vender Enable Energy Conservation Enb If ENTER is pressed at the Enb prompt the controller will enter the energy conservation enable mode If set to 1 the energy conservation control will be enabled and the cabinet temperature will be allowed to raise to the Stor programmed time blocks If set to 0 the energy conservation will be disabled and the refrigeration unit will operate as normal and will maintain SEtP tempera ture Toggle between the 1 and 0 by pressing UP or DOWN Pressing ENTER will save the current setting If ABORT is pressed anytime during this operation the controller will return to the Enb level without saving your selection Press the UP button to proceed to the next prompt Strt If X 1 Enabled on the refrigeration unit runs when the storage temperature is reached see note below If X 0 The refrigerati
6. 16 Men PER EE 18 Coin Payout Mode m 18 Tube Fill Mode EL iss 18 Test Vend Mode ES Se See 18 Password Protected Menu 19 Password Protection PASS soe 19 Cash Counter Display Mode CASH 19 Sale Counter Display Mode SALE sss 19 Selection Price Setting Mode 20 Space to Sales Programming Mode 5 5 20 Configurations Mode 1 10 21 Correct Change Only Control Mode CCOC 22 Preview Data External Password Mode PrEU 22 Language Selection Mode LANG 23 Time and Timer Settings Mode 23 Lighting Control Mode deos Gene 24 Refrigeration Parameters Mode rFrG 25 Block Selection 1 ee ee 27 TABLE OF CONTENTS continued Block Selection 2 Discount Seting dis pe C IE Manual Switch Override Set Selection Depth Mode
7. Opt5 Opt6 Opt7 Opt8 Opt9 Sel1 167 1 2 7 8 1 2 7 8 12 8 1 2 7 8 12 8 1 2 3 1 2 3 12 3 Sel2 167 1 2 7 8 1 2 7 8 1 2 7 8 39 1 2 7 8 45 45 4 5 Sel3 2 8 1 2 7 8 1 2 7 8 1 2 7 8 4 3 9 6 6 6 Sel4 2 8 1 2 7 8 1 2 7 8 1 2 7 8 5 4 10 7 7 8 7 8 9 Sel5 3 3 3 9 3 9 6 5 8 9 10 Sel 6 3 4 3 9 3 9 10 6 9 10 11 Sel7 4 5 4 4 10 11 10 11 12 Sel8 5 6 5 4 10 12 12 12 5 19 9 9 6 5 1 2 7 8 1 2 7 8 12 5810 10 10 10 6 5811 11 11 11 11 Sel12 12 12 12 12 8813 1 6 7 1 2 7 8 1 2 7 8 1 2 7 8 20 Plus Vender SECTION 3 VENDER PROGRAMMING Recommended Space to Sales rStS If ENTER is pressed at the rStS prompt recom mended space to sales configuration is calculated based on first choice attempts since StS was last changed The display will flash SL 1 and alternate this message with either nonE indicating that no columns should be assigned to selection 1 or a sequence of numbers that represent columns that should be assigned to selection 1 Pressing UP or DOWN will cycle through the remaining selections Pressing ENTER or ABORT will move the user to the SAUE option where pressing ENTER will save the recommended space to sales or pressing ABORT will return the StS prompt without saving the changes Press the UP button to proceed to the next prompt Con MACHINE C1 C10 CONFIGURATION MODE If ENTER is presse
8. 20 Plus Vender SECTION 6 EXPLODED VIEWS 2 3 4 5 5 uu RA E 0 17 0 6 7 4 25 9 8 10 12 SE L 1 a 24 0 11 13 77 22 24 18 12 muc et 16 14 19 23 us TN 20 me C Item No Description Part Number Item No Description Part Number 1 Right Vandal Panel 79 290585 12 Coin Box Housing Marketing 290526 2 Top Lamp Bracket Marketing 290533 13 Ballast Panel Assy Marketing 290571 3 Door Assy 20 PLUS 79 296533 14 Coin Box 815347 4 Water Diverter Top Hinge 290575 15 Door Lift 296509 5 Inner Door Assembly 296610 16 PortW A Marketing 291580 6 Water Diverter Marketing 815298 Port Body Assy 296560 7 Control Board Mounting Panel 290523 17 Optic Sensor Board 836124 Marketing 18 Door Switch Bracket 20 PLUS 296502 8 Burst Open Latch Marketing 290546 19 Bottom Door Hinge Inner Door 296504 9 Fuse Box Assy 842219 20 Door Switch 835019 10 Transformer Assy 842147 21 Releaseable Cable Tie 916082 11 Lamp Bracket Bottom 290534 22 Cable Mount 916083 Marketing 23 Ground Wire with Tab 842271 24 Ground Inner Door GD7 1 25 Grounding Tab 940063 20 Plus Vender Page 59 SECTION 6 EXPLODED VIEWS 8 9 amp lt s Assemblies Rear Door Miscellaneou LS dm E NEER EE E EE o 2 A N ny ME
9. Column jam error where indicates the the column number of the jam Door switch error Average rectified voltage was under 22VDC for at least 30 consecutive seconds Ram Error Scale factor error IS Inlet sensor blocked IB Inlet is blocked TEST PROCEDURE Check the selection switch number shown in the detailed error code XX to see if 1 the button is sticking 2 the switch is sticking defective 3 the harness is wired wrong shorted Access Space to Sales Mode and go to custom Space to Sales Check column for problem Enter test and vend one time from column Check the vender s door to see it it s sticking or miswired If nothing is found at the door switch check two wires from door switch to control board to see if they re pinched or shorted Check for low voltage at the wall outlet at the unit startup with all else on circuit running in an extreme condition No test available Check the connections of changer harness make sure changer is plugged up and working CORRECTIVE ACTION Try to correct the problem if one of the three is found If you can t correct it then replace the component in question Change space to sales setting as required In some situations it may by quicker to completely reset all Correct problem Clean contamination f two or more products are received increase chute sensor sensitivity or replace chute sensor To
10. repre sents the number of the selection and X represents the current column depth setting of the selection X will be 17 if the selection is set to single depth mode 2 if it is set to double depth or 3 if it set to triple depth Using or DOWN will toggle X between 1 2 or 3 When the desired setting is on the display pressing ENTER will save that setting and return to the selection level while pressing ABORT will return to the SdEP prompt without saving any changes If the ALLX setting is saved all individual selections will be set to this value Press the UP button to proceed to the next prompt This function can also be accessed via the HHC Notes 1 The front columns automatically default to 1 in SdEP 2 When viewing the ALLX setting the last value for ALL will be displayed regardless of any changes that have been made to the individual settings 3 f both StS and SdEP are being changed StS MUST be set first THEN SdEP If not done in the correct order SdEP will be incorrect 20 Plus Vender SECTION 3 VENDER PROGRAMMING REMOTEVEND MECHANISM ROUTINE If the ENTER button is activated at the rUnd prompt the VMC will enter the universal satellite device control routine Upon entry into this routine the display will show the first summary level code Strt Using the UP or DOWN buttons
11. Enable Enb If ENTER is pressed at the Enb prompt the controller will enter the lighting control enable mode If set to 1 the lighting control will be enabled and the lighting panels of the vender will be turned off during the following pro grammed time blocks if the lamp relay kit is installed If set to 0 the lighting control will be disabled Toggle between the 1 and 0 by pressing UP or DOWN Pressing ENTER will save the current setting If ABORT is pressed anytime during this operation the controller will return to the Lit without saving your settings Pressing UP will procede to the next prompt Strt If X 1 The lighting control is on enabled If X 0 The lighting control is off disabled Start Time Setting Strt If ENTER is pressed at Strt prompt the controller will display of the week Enter into daY by pressing the ENTER button The display will show the current day ofthe week followed by a 1 ifthe timer is active on that day or 0 if the timer is not active on that day If X 1 The timer is active on that day If X 0 The timer is not active on that day Using UP or DOWN will allow you to cycle through the days of the week non tue UEd thu Fri SAt Sun or All Press ENTER at the desired day to activate or not activate the timer for that day The value must be blinking to edit the setting Press UP or DOWN to toggle bet
12. If the ENTER button is activated at the Hour prompt the VMC will enter the start time setting routine Upon entry into this routine the display will show the current four digit hour and minute setting in 24 hour format 0000 midnight to 2359 The hour setting will be blinking to indicate that it can be edited Using the UP or DOWN buttons will increase or decrease the number Activation of the ENTER button will cause the minute setting to begin blinking indicating that it can now be edited Using the UP or DOWN buttons will increase or decrease the number Activation of the ENTER button will save the hour and minute setting and return to the Hour prompt Activation of the ABORT button will return the VMC to the Hour prompt without saving any changes Stop Time Setting Stop If the ENTER button is activated at the StoP prompt the VMC will enter the start time setting routine Upon entry into this routine the display will show the first summary level code dAY Using the UP or DOWN buttons will cycle through the available summary level codes as listed below Activation ofthe ENTER button will enter the detail level routines Activation of the ABORT button while a summary level prompt is displayed will return the VMC to the StoP prompt Activation ofthe ABORT button at the StoP prompt will return the VMC to the dISC prompt 20 Plus Vender If the ENTER button is activated at the dA y prompt t
13. Cabinet 842237 1 6 Refrigeration Harness Door 842235 1 7 Door Mech Harness 842232 1 12 Column Mech Harness 842241 1 8 Power Supply Cabinet 842238 1 Power Supply Door 842239 1 9 Serial Changer Extension MDB 842244 1 10 13SelectHarness 842242 1 11 Control Board to PC Board Harness 842266 1 PC Board to Sensor Harness 842268 1 12 L E D Harness 842081 1 13 External Dex Harness 842095 1 20 Plus Vender Page 55 SECTION 6 EXPLODED VIEWS Evaporator Fan Motor Assembly Item No Description Part Number Qty 1 Fan Blade 810077 1 2 Nut 1 4 20 905002 1 3 Silencer 1 4 Motor 35W 115V 839033 1 5 Machine Screw 8 32x1 2 901038 3 6 Fan Plate 010058 1 7 Well Nut 8 32 905026 3 8 Fan Mounting Bracket 231005 1 9 Sems Screw 8 32 3 8 901011 9 1 9 Fan Assembly 303121 1 EconoCool 231060 1 Page 56 20 Plus Vender SECTION 6 EXPLODED VIEWS Item Description Part 4 Qty Description Part Qty 1 20 PLUS Stack Assy 296710 1 12 Case Support 811040 1 2 Divider Left 296708 6 Spring Case Support 914028 1 3 Retainer Rear Left 296712 6 Stiffener Partition 296722 6 4 Cap Stop 296715 12 Bracket Case Support 296723 2 5 Anti Friction Sheet 915197 36 Front Left Retainer 210745 6 6 Baffle 296707 6 Front Right Retainer 210746 6 7 Rotor Rear 813025 6 Divider Right 296709 6 8 Rear Vend Motor 839032 6 Retainer Rear Right 29
14. Note Never use petroleum cleaners or submerge electronics in water If the Controller is accidentally sprayed with water be sure to allow it to dry thoroughly before powering up the Vender WHAT TO LUBRICATE A routine cleaning schedule is the best way to insure the optimum possible operation and appearance from your 20PLUS PART CLEANINGMETHOD Latch Strike Nut The Latch Strike Nut should be lubricated periodically with a petroleum base grease Inner Door Gasket The door gasket comes from the factory pre lubricated but should be lubricated periodically with a silicone base grease Apply to the vertical piece of gasket on the hinged side of the inner door which touches the Vender s main door This will help prevent any peel back of the gasket which can cause air leaks into the sealed cabinet resulting in freeze ups Refrigeration The Refrigeration System is a sealed unit and does not require any System lubrication Also the Condenser and evaporator motors do not require any lubrication IMPORTANT SAFETY NOTE To prevent bodily injury or damaging the electronics NEVER plug or unplug any electrical connectors with power applied 20 Plus Vender Page 39 SECTION 5 VENDER MAINTENANCE Using the Vender s Error Code System The 20 PLUS has a Built in Error Code Diagnostic System that will help you troubleshoot and solve problems This system is best used in conjunction with the Troubleshooting Section in the rear of this Manual The erro
15. and acceptance appears to be OK this may be an indication of cheating attempts no obstructions are apparent andcoins do not accept or acceptancerate is poor replace changer acceptor If there is no CC or rC error 1 Check bill acceptor harness 2 Replace bill acceptor If there is a CC or rC error 1 Check control board MDB harness If cashbox appears to be OK replace bill acceptor Replace bill acceptor If no obstructions are apparent replace bill acceptor If error does not clear replacebill acceptor Error Code must be manually cleared See Eror section of this manual for detailed instructions enabled the validator is enabled when it accepts money 20 Plus Vender These Error Codes will be automatically cleared when the validator reports no errors and is Page 45 SECTION 5 MAINTENANCE ERROR DETAILED ERROR DESCRIPTION TEST PROCEDURE CORRECTIVE ACTION bOPn Open cash box Check that bill cashbox is closed If cashbox appears to be OK replace and in correct position bill acceptor bS Check bill acceptor for If no obstructions are apparent obstructions or dirt replace bill acceptor If card reader bill acceptor is If there is no rC or bC error being used check for rC or 1 Check changer harness Changer communication error bC errors Unplug machine 2 Replace changer wait at least five seconds and If there is a rC or b
16. duiej 5 dsp sak N Bujuuns sok 24 dies eui sl sok oy ou pue pip 1591 esn sok guna pue pip 10449 640994 400 uedo 3H3H ue LYVLS 400p s 182 eseud eui Ke dsip fu piod s jo 96 9 E 20 zn 6 RIS 594 7 ou 101000 Alaa 94 BIA J0sse1duioo aui algeue eseud jeu y 111 151 ISNW peel eq 10 01 06 jo ed siy 10 1osues duiel amp eleinose UO HUN 8109 pue euuou 601664 40 g ees 9 sseureu redo eui si yeis xoidde eseud JOOP eseud jeuy Josues pM peed sse1boid 49 CAECIS Peale ynb yun 190 09 Sedal ule qoud sok pip ou 26002 SUN 01 aseud jeug ou 01195 5 dop yeu 0 06 ou Josues dujel JOSUUODSIP 10 eins ayew pue e dies peog OO 691164 40 PRUSEUUS 100 40151088 gqx l
17. excessive amount of current the thermal overload will open breaking both the start and run circuits of the motor After the compressor cools to a safe operating tempera ture the thermal overload will close allowing the compres sor and condenser fan motors to restart CONDENSER The condenser coil is located beneath outside the cooling compartment next to the compressor compressor motor The condenser removes heat from the high pressure vapor discharged from the compressor and condenses it to a high pressure liquid CONDENSER FAN MOTOR The condenser fan motor located beneath the cooling compartment is a forced air device that uses outside ambient air to cool the surface of the condenser coil The condenser fan motor runs while the compressor runs EVAPORATOR The evaporator coil is located in the cooling compartment As low pressure vapor passes through the evaporator coil it absorbs and removes heat from the compartment EVAPORATOR FAN MOTORS The evaporator fan motor is a forced air device that circulates air throughout the cooling compartment and over the heat exchange surface ofthe evaporator coil The evaporator fan motor runs continuously NOTE The Condenser and Evaporator Coils have aluminum fins attached to effectively increase their heat exchange surfaces REFRIGERATION SYSTEM Evaporator Fan motor EE se COMPRESSOR Figure 3 8 20 Plus Vender CONDENSER Condenser Fan Motor Discharge Lege
18. or DOWN will allow you to cycle through the days of the week non tue UEd thu Fri SAt Sun or All Press ENTER at the desired day to activate or deactivate the timer for that day The value must be blinking to edit the selection Press UP or DOWN to toggle between 0 or 1 When desired selection is shown press ENTER to save your selection If ABORT is pressed anytime during this operation the controller will return to the daY prompt without saving your selection Press the UP button to proceed to the next prompt Hour If ENTER is pressed at the Hour prompt the left two digits of the display will begin to flash prompting the user to adjust the hour setting UP or DOWN is used to adjust the hour When the desired hour is shown pressing ENTER will cause the right two digits to flash showing the current minute setting The minutes are set in the same fashion When the minutes are properly displayed pressing ENTER will save the stop time and return to the StoP prompt Pressing ABORT at StoP prompt will bring you out to Lit prompt Press the UP button to proceed to the next prompt rFrG REFRIGERATION CONTROL MODE If ENTER is pressed at the rFrG prompt the controller will enter the refrigeration control mode by displaying Enb indicating the energy conservation mode Using UP or DOWN will allow the operator to toggle between the following modes
19. 3 T Handle Body n a 39 Sold Out Spring 914003 4 Spring n a Bottom Coin Chute Assy 010594 5 T Handle Stud n a Non CDC Landscape 6 Retaining Ring n a Coin return 7 Pin T Handle Stud n a Bushing Coin return 803030 8 T Stud Sealer Washer 915258 Hex Jam Nut Coin return 905019 9 Button Coin Return Lever 803031 9 16 Internal Tooth Washer 904013 10 Retaining Ring 5 32 906005 Coin return 11 Roller Pin Door Lifter 811002 PC Board Housing 095530 12 Hinge Coin Return Lever 141506 Splash Guard 815169 13 Coin Return Lever 141504 Hole Block Lock Cover 141509 14 Catch Basin Bill Validator Assy 095590 s Bottom Coin Chute Assy Non CDC 010594 15 Catch Basin Drain Tube 925038 16 Decal 931439 T8 3 Bulb Parts 17 W A POS Plate metal 231578 Lamp Panel WV 303522 18 Security Shelf 141512 Ballast Assemblies 19 Fuse Bracket I E C 141522 Ballast Assy 72 CDC 232520 20 T Handle Housing n a 72 amp 79 Non CDC 010950 21 T Handle Brace 141513 79 CDC 231560 25 Lever Stop 141914 79 T8 3 Bulb Wide 303531 815001 72 T8 3 Bulb Wide 304531 Coin Chute Cover 815002 72 3 Bulb 79 Narrow 305531 25 Splash Guard Coke 815169 26 Coin Ramp 141508 27 Spring Select Button 914004 28 Select Button Coke 815165 29 Switch Miniature 835001 30 Carrier Strip Assy 815167 31 Button Panel 815168 32 Retaining Strap 141507 Page 69 SECTION 7 EXPLODED VIEWS A Black Marketing Clip On Tri
20. D Approximate Empty Weight Wide 79 5 800165 Capacity eene 780 cap 12 oz cans 12 columns Operating Voltage 115 VAC 60 Hertz AqmperageRAatltg 15 AMP Charge 5 25 134 Construction 6 96 9 Steel cabinet steel rack Selections aR 9 or 13 selection Altitude Adjustment no adjustment required for the 20 PLUS s Electronic Cold Control Unpacking the Vender Unwrap the Vender Unwrap the vender and remove the padding Check for any signs of damage If the vender is damaged contact the carrier immediately They will instruct you as to the procedure for filing a claim NOTE The vender keys are located in the coin cup Remove the Shipping Skid Separate split each section by inserting either a claw hammer crowbar or similar device into the slot of each section to break apart Tilt the vender slightly to remove the separated pieces see Figure 1 1 20 Plus Vender Capacity 780 79 5 MODEL PACKAGE TYPE 20 oz Plastic Coke Contour Bottle 20 oz Plastic Sprite Contour Bottle 20 oz Plastic Surge Bolt Bottle 20 oz Plastic PowerAde Bottle 12 oz Can NOTE Since new packaging is constantly being introduced this listing may not contain ALL vendible packages For the latest information on packages that will ve
21. Fri SAt Sun or All Press ENTER at the desired day to activate or deactivate the timer for that day The value must be blinking to edit the selection Press UP or DOWN to toggle between 0 or 1 When desired setting is shown press ENTER to save your setting If ABORT is pressed anytime during this operation the controller will return to the daY prompt without saving your selection Press the UP button to proceed to the next prompt Hour If ENTER is pressed at the Hour prompt the left two digits of the display will begin to flash prompting the user to adjust the hour setting UP or DOWN is used to adjust the hour When the desired hour is shown pressing ENTER will cause the right two digits to flash showing the current minute setting The minutes are set in the same fashion When the minutes are properly displayed pressing ENTER will save the stop time Pressing ABORT while editing a selection will bring you back to Hour without saving any changes Pressing the ABORT button from the Hour prompt the controller will return to the StoP prompt Press the UP button to proceed to the next prompt SEL Selection Setting SEL If ENTER is pressed at the SEL prompt the controller will enter the selection setting and the first display will show the current setting for selection one 01 X If X is 1 the selection is active or 0 the selection is not active Using
22. Mode Button will put the vender into the Service Mode Any other input selection switch escrow lever credit input will revert the vender to Sales Mode even though the door is open Service Mode All programming of vender options is done in the Service Mode This mode is entered by pressing the Service Mode Button while the vender door is open at which time Eror will be displayed see Vender Programming section of this manual for further programming instructions Page 9 SECTION 2 SET UP AND INSTALLATION Peripherals The20 PLUS with Four Button Programming can utilize three different credit acceptance devices MDB only the coin changer the bill acceptor and the debit card reader One of these devices can be used alone or all three can be used together on some venders Unlike many venders it is not necessary to have a coin changer installed for the 20 PLUS to function For example the 20 PLUS can function using a bill acceptor only In this configuration all prices are rounded up to the nearest dollar and the customer receives no change CAUTION Whenever possible do not plug or unplug peripherals while power is applied Coin Changer Installation The coin changer mounts to a panel located on the inside of the vender s main outer door The panel contains three mounting screws which are used to mount and secure the coin changer in the vender Install the coin changer into the vender as follows 1 Remove t
23. O S greeting This works in conjunction with the override Ifthe machine is set for single price mode see section of this manual the vend price will be displayed immediately after the greeting NOTE Prices displayed in the Sales Mode will be rounded up to the next multiple of the lowest scale factor For example if prices are set to 50 with a coin changer and bill acceptor present and the system is powered up at a later time with the changer removed and prices have not been changed the prices will display in the sales mode as 1 00 while they will still be 50 in the Service Mode 20 Plus Vender SECTION 2 SET UP AND INSTALLATION If the P O S greeting is being displayed and the tempera ture display option has been set in the Service Mode this message would be displayed after the P O S greeting If the vender is in a lockout condition No SALE tIL XXXX will replacethe P O S greeting Where XXXX represents the time the selections will come on If DSP in the rFrG mode is set to 1 The temperature will also be displayed after the lockout message The USE CORRECT CHANGE LED willbe litwhen the nickel tube is empty or if there is less than twenty cents in the nickel and dime tubes or the total tube cash is less than the difference between the maximum and minimum vend price plus twenty cents If any column has been detected as sold out or jammed the rightmost decimal point on the LED displ
24. Remote Vend Mechanism Routine Return to Sales SECTION 4 Vender Component Explanation Vender Controller PEN 3 pcc Borg c N N Bill Acceptor ss SR Rd GE ad ad Debit Card Reader se cR Bees OI AE N EA OE ER Door WIE RUM E dd ie SelBcHof3WIIGIYeS de ei Low Voltage Transformer 8 595889 EE Vend Rack Assembly cated Refrigeration System M EE EE DE EE The Electronic Refrigeration Cycle Vend Cycle SECTION 5 Vender Maintenance General Using the Vender s Error Code System TSS T O H szm Removal of Vender Components iese ss rone BA Removal of the Vender Door Reattaching the lt Cooling Trouble Shooting Refrigeration Flow C
25. UP or DOWN will allow you to rotate through the valid selections or select ALL If ABORT is pressed anytime during this operation the controller will return to the SEL without saving your selection X 1 The selection is active X 0 The selection is not active To edit a selection press ENTER when the desired selection is displayed the value must blink before any changes can be made Pressing UP or DOWN will change the current setting and pressing ENTER will save the settings Pressing ABORT while editing a selection will bring you back to the original setting without saving any changes When finished making changes press ABORT to return to the SEL prompt Press the UP button to proceed to the next prompt LESS Discount Amount LESS If ENTER is pressed at the LESS prompt the controller will enter the discount amount setting and the first display will show the current four digit discount amount 00 99 95 For example if the amount was set to 10 every price set in the price mode will be reduced by 10 cents Using UP or DOWN will allow you to increase or decrease the number in increments of the least coin tube 20 Plus Vender amount Press ENTER to save the setting and return you to the LESS prompt Press ABORT to return to the LESS prompt without saving any changes Pressing ABORT at LESS prompt will bring you out to diSC prompt Press
26. card reader If X 1 Force vend is enabled If X 0 Force vend is disabled Escrow rule 2 Multi Vend Allows multiple purchases without reentering coins If enabled instead of returning the change after a vend the credit will remain on the display to be used for another selection An escrow will be honored at any time This option will take precedence over the force vend option after the first vend has been completed If X 1 Multi vend is enabled If X 0 Multi vend is disabled NOTE If the card reader is not multi vend capable the card will be ejected after each vend regardless of the state of this option Bill Escrow Inhibit This configuration allows the escrow of bills If X is set to 1 and the bill value inserted takes the accumulated credit over the maximum vend price bills will always go to the cash box If the rule is set to 0 the bill will be held in the escrow position If X 1 Bill escrow is disabled If X 0 Bill escrow is enabled Page 22 CORRECT CHANGE ONLY CONTROL MODE If ENTER is pressed at the CCOC prompt the control ler will enter the correct change only control mode The first sub menu Con if disabled 0 it would prevent customers from being cheated if sufficient change is not available for payout The vend is aborted and credit is returned If X 1 No cheat rule is enabled The vender will payback available change however t
27. displayed 0 Existing errors or nonE is displayed Door Switch Reset This option is used to allow the door switch to reset all resettable MIS If X 1 All resettable MIS registers are reset when the door switch is activated if any one of the resettable MIS registers are read If X 0 resettable MIS registers will be reset only when the CF command is received from the HHC For Future Use Page 21 SECTION 3 VENDER PROGRAMMING Save Credit This configuration is used to determine how long the credit is displayed If X 1 The credit is left on the display indefinitely If X 0 After 5 minutes the credit is erased Escrow Rule 1 Force Vend This configuration prevents the machine from becoming a change maker When this mode is set to 1 enabled escrow of coins is allowed until any of the following Any bill is inserted into the bill acceptor Any cash box coin a coin that is not assigned to a tube is inserted The maximum vend price is reached Once any of these conditions are met escrow is ignored and a vend must be made If a selection is made that is sold out or locked out this option will override and an escrow will be honored If this mode is set to 0 the force vend option will be disabled NOTE Force vend has no effect on the card reader Once a card is inserted it can always be returned to the customer via an escrow or the return switch on the
28. is pressed and held for two seconds during the display of a detailed error code that error will be cleared If other currently accessed detailed errors exist the next error will now be displayed If no other errors of this type exist the next error summary code will be displayed or nonE if no other errors exist Vend Mechanism Error UEnd The UEnd prompt indicates that at least one vend mechanism error has been detected If the ENTER 1s activated the controller will display Indicatingacolumn jam error If more than one detailed error is presented they may be viewed using UP and DOWN These errors are cleared via the HHC or Service Mode Control System Error After the Ctrl prompt the controller will display dS Indicating a door switch error Ran Indicating RAM error ACLO Indicating low SF Indicating a scaling factor error IS Indicating an inlet sensor error Ib Indicating the inlet is blocked 20 Plus Vender SECTION 3 VENDER PROGRAMMING Selection Switch Error SEL After the SEL prompt the controller will display SSXX where indicates the selection switch has been active for more than 15 seconds while in the sales mode Space to Sales Error StS After the StS prompt the controller will display UAXX where XX represents the column which is not assigned to a selection Coin Changer Error CHAr After the
29. or decrease the year setting Pressing ENTER will save the displayed year setting and return the user to yEAr while pressing ABORT will return to yEAr without saving Press the UP button to proceed to the next prompt nth Set Month nth After ENTER is pressed at the nth prompt you will be able to select the current month 01 12 Pressing UP or DOWN will increase or decrease the month setting Pressing ENTER will save the displayed month and return the user to the month level Pressing ABORT while the month digits are flashing returns to the month level without saving the month Press the UP button to proceed to the next prompt dAtE Set Date dAtE If ENTER 15 pressed at the dAtE prompt two digits will appear and represent the day of the month 01 31 Pressing UP or DOWN will increase or decrease the number Pressing ENTER will save the displayed number and return the user to the date level Pressing ABORT while the numbers are flashing returns to the date level without saving the number Press the UP button to proceed to the next prompt Hour Page 23 SECTION 3 VENDER PROGRAMMING Set Hour Hour If ENTER is pressed at the Hour prompt the current time is displayed in a 24 hour format The left two digits of the display show the current hour the right two digits show the current minutes While the hour setting 1s flashing pressing UP or DOWN will
30. order for the threadstud with nut attached to go through the hole on the Pin Guide 3 Once the nut is through the hole on the Pin Guide pull the hinge toward you to lock it into place and release the spring loaded latch pin Make sure that the latch pin goes into the hole on the hinge 4 Have at least two people pick up the main door and set it down on the bottom hinge pin 5 Once it is on the pin line up the top hinge and push it into place Once the hinge is in place pull on the door slightly to be sure the hinge is secure 6 Put the inner door on by first placing the top hinge into place at the top of the main door and then sliding the bottom into place and pushing the inner door hinge pin into the bottom ofthe door and locking it in place 7 Putthe removable vandal panel back on Be sure that it is between the cabinet and the cabinet vandal panel 8 Connect all of the harnesses at the bottom of the main door 9 Put releasable wire tie back into place 10 Reattach the ground wire to the inner door and the main door 11 Plug up the vender Main Door Hinge Pin Pin Guide QDD Spring Loaded Latch Pin Internal View d Figure 5 2 of the Bottom Door Hinge Mechanism Page 42 20 Plus Vender SECTION 5 MAINTENANCE Lights To remove the fluorescent lights grasp light and lift upward Remove the bottom of light tube from fixture lower l
31. price Notes 1 In the single price mode the price for selection 1 is the price for all selections Single price is displayed as SPrI instead of 77 as a reminder to the operator that the machine is currently in single price mode In the multi price mode individual selection prices can be changed using the UP and DOWN to display where is the selection number or choose ALL to change the prices for all selections If ENTER is pressed the display will show the current price for the displayed selection Using UP or DOWN will increase or decrease the price Holding UP or DOWN for more than five seconds will cause the price to change at 10 times the normal rate When the desired price is on the display pressing ENTER will save that price while pressing ABORT will return to the selection level without saving Press the UP button to proceed to the next prompt StS SPACE TO SALES PROGRAMMING MODE If ENTER is pressed at the StS prompt the controller will enter the space to sales programming mode by displaying OPtn where n is the current option selected CStS for custom configuration or rStS Using UP or DOWN will allow the operator to cycle through all 9 available space to sales options OPt1 OPt9 as well as the CStS and rStS options When one of the OPt1 OPt9 options are on the display pressing ENTER
32. seven through twelve The rear columns are triple depth columns for cans and double depth for bottles The front columns are single depth columns for both packages bottles or cans NOTE Different package types cannot be mixed within the same column Page34 Selection Switch Optic Sensor Board Transformer Computer Socket Door Switch Figure 3 3 20 Plus Vender SECTION 4 VENDER COMPONENT EXPLANATION Refrigeration System Component Explanation COMPRESSOR COMPRESSORMOTOR The compressor compressor motor is a hermetically sealed unit located beneath outside the cooling compartment The compressor is a pump driven by the compressor motor which draws low pressure vapor refrigerant from the evaporator coil compresses and forces it into the con denser under high pressure The motor is started and controlled by the temperature control STARTING RELAY The starting relay is mounted on the side of the compressor housing The compressor motor has two windings a start and a run winding To give the motor additional torque when it first starts the starting relay switches in the additional start winding After the motor gets up to speed the relay opens the start winding and the motor continues off the run winding THERMAL OVERLOAD The thermal overload is a heat sensitive device mounted on the side of the compressor housing If the compressor motor gets too hot or draws an
33. show the vend price for that selection This will indicate to the customer more money is needed for that particular selection Establishing Credit AS coins are inserted into the Coin Mechanism a corresponding credit count will appear on the display The Coin Mechanism will continue to accept coins until the highest vend price has been achieved All coins in excess of the vend price will be returned to the coin cup Once the vend price has been achieved the Control Board will set up a credit enabling a vend to be made for any selection equal to or less than the established credit Valid Selection The Vender s Control Board constantly sends a logic level signal to the common position of each select switch When a selection is made the selection switch closes This allows the low voltage signal to travel from the switches common position through the switch and out the normally open position of that switch to the select switch s harness connection on the Control Board Vend Sequence At this time if there has not been a previous sold out the Control Board distributes 24 volts DC through the door and cabinet wiring harnesses and directly to the coil of the chosen vend motor Simultaneously the display will scroll This is an indication to the customer a vend is in progress and to please wait As the vend motor receives power it will turn the rotor in an attempt to vend a product 20 Plus Vender During the vend cycle the con
34. the cabinet temperature after the POS message Pressing UP or DOWN will toggle the X digit between 0 and 1 Pressing ENTER will save the currently displayed setting and return the user to the dSP prompt while pressing ABORT will return to the dSP prompt without saving the changes Pressing ABORT at the dSP prompt will bring you out to rFrG prompt Press the UP button to proceed to next prompt bLC1 if configuration 2 is set to eT 20 Plus Vender SECTION 3 VENDER PROGRAMMING Configuration 2 must be enabled set to 1 for the following timer functions to operate Note The timers or the override switch will not function if C2 is set to 0 BLOCK SELECTION 1 BLOCKSELECTION2 If ENTER is pressed at the bLC1 or bLC2 prompt the controller will enter the block selection control and the first display will be Enb enable Using UP or DOWN will allow you to cycle through available sub menus If ABORT is pressed anytime during this operation the controller will return to the bLC1 bLC2 without saving your selection Enable Blocking Enb If ENTER is pressed at the EnbX prompt the controller will enter the blocking enable mode If set to 1 the blocking control will be enabled and the active selections will not be able to vend during the following programmed time blocks If set to 0 the blocking control will be disab
35. to see if it s running 2 Open the vender s main door and see if the unit cuts off 3 Make sure the vender s door switch is working properly 4 Unplug one of the two white wires plugged into the refrigeration relay Procede with normal refrigeration trouble shooting Procede with normal refrigeration trouble shooting 1 Check the refrigeration unit before opening the vender s main door to see if it s running 2 Open the vender s main door and check the display to see that the door switch is working as normal 3 Access the rFrG setup mode and check the SetP settings 4 While in the rFrG mode change dSP to 1 to show the temperature on the display during the greeting and see if i s correct 5 While in the Test mode access the mode and turn the compressor on If the sensor is unplugged replug it If itis miswired replace the temperature sensor If the connections are bad attempt to repair them or replace the temperature sensor if it is unrepairable If upon unplugging one of the white wires the unit stops 1 Check the temperature sensor reading 2 Check Setp settings 3 Check two white wires for shorts from the control board 4 upon unpluging one of the white wires the unit still runs unplug one of the black wires If the unit stops replace refrigeration relay If optional heater kit is not installed one may be required 5 If heater kit is installe
36. will cycle through the available summary level codes as listed below Activation ofthe ENTER button will enter the detail level routines Activation of the ABORT button while a summary level prompt is displayed will return the VMC to the rUnd prompt Activation of the ABORT button at the rUnd prompt has no action Start Time Setting Strt If the ENTER button is activated at the Strt prompt the VMC will enter the start time setting routine Upon entry into this routine the display will show the first summary level code dA Y Using the UP or DOWN buttons will cycle through the available summary level codes as listed below Activation ofthe ENTER button will enter the detail level routines Activation of the ABORT button while a summary level prompt is displayed will return the to the Strt prompt Activation of the ABORT button at the Strt prompt will return the VMC to the rUnd prompt If the ENTER button is activated at the dA y prompt the VMC will enter the day of week setting routine Upon entry into this routine the display will show the current day of the week setting i e FriX where X will be 1 if the state is active or 0 if the state is not active Using the UP or DOWN buttons will rotate through Fri SAC Sun or ALL Activation of the ABORT button will return the VMC to the day prompt without making any changes
37. 1 X where X is 1 if the state is active or 0 if the state is not active Using the UP or DOWN buttons will rotate through the valid selections or ALL Activation of the ABORT Button will return the VMC to the SEL prompt without making any changes rAtE If the ENTER button is activated at the rAtE prompt the VMC will enter the universal satellite device vend rate routine Upon entry into this routine the display will show the current vend rate 0 255 Using the UP or DOWN buttons will increase or decrease the number in single digit increments A rate of 0 will disable the universal satellite device vending active selection vends from above menu regardless of selection should be counted in this vend rate Activation of the ENTER button will save the setting and return to the rAtE If ENTER is pressed at the prompt or if 30 seconds passes without a selection switch being pressed while at the rtn prompt the controller will return to the normal door open mode RETURNTOSALESMODE Page31 SECTION 4 VENDER COMPONENT EXPLANATION Vender Controller Figure 3 0 The vender controller is the focal point of all vender operations Power for the control board is provided by the low voltage transformer The controller board processes information from input devices such as selection switches door switch etc and issues instructions to output devices such as the digital display v
38. 20 Plus Vender Page 61 SECTION 6 EXPLODED VIEWS Coca Cola Marketing Vender Rear View of Button QD m 0 QD 11 Item Description Part Number 1 Sign Trim Top Wide 72 79 291539 Marketing Item No Description Part Number 2 Lexan Ad Panel 79 848574 13 Feature Button Bracket Marketing 290569 Ad panel card 831421 14 Bottom Sign Trim Flat Marketing 291541 3 Sign Trim Center 79 Marketing 292514 15 Panel Sign Marketing 848 278 4 Top Sign Trim Flat Marketing 291545 16 Validator Mounting Plate Assy 844008 5 L E D Assembly 291525 17 Validator Decal Marketing 931360 6 Control Panel Assy Marketing 290599 18 Spring Select Button 914024 W A 290520 19 Select Button 815272 7 Button Panel Assy with 290566 20 T Handle Assy 812290 Harness Marketing Feature Button Bracket Decal 831349 8 Port Trim Marketing 290516 Control Panel Decal Marketing 848233 9 Coin Cup Marketing 290522 Control Panel Decal Marketing 848295 10 Sign LURt 79 Marketing 292513 with lock cover holes 11 Sign Trim Bottom Wide Marketing 291538 Christmas tree red 916084 12 Lexan POS Window Marketing 815304 Thirsty card 831348 Page 62 20 Plus Vender SECTION 6 EXPLODED VIEWS G3 Inner Door Assembly LX W Item No Description Part Number Qty 1 79 Ma
39. 6713 6 High Torque Insert Divider 296717 6 9 Rotor Front 813024 6 Rotor Rod 803048 12 10 Front Vend Motor 839031 6 Bearing Rotor Rear 915222 12 Low Torque Retainer Clip 810074 12 14 Harness Shroud 296724 1 Back plate cover 79 218 Back plate cover 72 815355 6 20 Plus Vender SECTION 6 EXPLODED VIEWS Rear View of Vender Delivery Chute Item No Description Part Number 1 TopHinge 20 Plus Marketing 810069 2 Left Vandal Panel 20 Plus 79 296006 removeable 3 Latch Strike Assy 231010 4 Right Cabinet Vandal Panel 79 290004 5 Cabinet Assy 79 296260 6 DoorLift Bracket 296219 7 EMIFilter 842061 8 Relay 836130 9 Main Wiring Harness 842234 10 Wiring Plate Cover 010002 11 Bottom DoorHinge Marketing 810071 12 Drain Tube 815134 13 Sponge 815037 14 Condensate Pan 815368 15 Rear Baffle 010037 16 Tension Clips 916059 17 Optic Sensor with harness 822049 Item No Description Part Number 18 Rivet 1 8 908004 19 Chute Locator Bracket 141014 20 Bolts 1 4 20x1 901003 21 Delivery Chute 296003 22 Delivery Chute Liner 815356 23 Latch Pin 811039 24 Latch Pin Spring 914026 25 Optic Sensor Reflector 815369 Non Reflector Backer 815370 Flex Chute Pad 1X4X 75 826023 Flex Chute Pad 1X11X 75 826022 T8 3 Bulb Parts Lamp Panel 303522 Ballast Assemblies 79 CDC 231560 79 NonCDC 010950 79 T8 3 bulb 303531
40. 9 9 Sems Screw 8 32x3 8 LG 901011 20 Plus Vender Item Description Part Number 10 Coin Plate Coke 141516 11 Keps Nut 1 4 20 905002 12 Hold Down Angle 123505 13 Decal Select Button 845383 14 Coke Trim Filler Bottom 815312 15 Carriage Bolt 1 4 20x1 2 LG 901007 16 18 LED Assembly 010593 19 Transformer 842147 20 Harness to Board 24 volt 842146 21 Fuse Box Assy 012165 22 Keps Nut 8 32 905001 23 T Screw 8 32x3 4 901001 24 Lock Cover Hole Block 141509 25 Keps Nut 905001 26 T Screw 901001 27 Coke Trim Filler Top 815311 Black Christmas Tree 916009 Page 67 SECTION 6 EXPLODED VIEWS transformer 24 Volt AC fuse box for 110 Volt vend motors P 110 Volt AC power connections for the fuse box 24 Volt Multi Drop Bus validator and ballast connection 20 Plus Vender Page 68 SECTION 6 EXPLODED VIEWS Select Panel Assembly 20 Plus Vender Item No Description Part Number Item No Description Part Number 1 Welded Assy 79 307510 33 Sems Screw 8 32x3 8 901011 s 72 308510 34 Screw Self drilling 8x1 2 902001 2 Flush Mount Pop Out 812176 w 1 2 Washer T Handle Assy 35 Sew Screw 6 32x3 8 901004 Items 3 4 5 6 7 amp 20 36 Nuts Keps 8 32 905001 T Handle Assy 812289 37 Nuts Keps 1 4 20 905002 T Handle Assy Stainless 812291 38 Wire Tie Large 4 916007
41. 9 27 57 290589 76 64 291508 69 08 290596 73 72 D 291509 66 16 E 290597 14 94 E 290597 14 94 72 Wide Marketing Kit 291507 A 290587 33 64 B 290588 33 64 C 291508 69 08 D 291509 69 08 E 290597 14 94 Page 72 20 Plus Vender SECTION 7 EXPLODED VIEWS A A 79 Wide Landscape Kit 143509 Item Part Number Length inches A 141552 34 63 B 141553 76 25 143511 42 12 D 143512 16 00 E 815311 F 815312 72 Wide Landscape Kit 142507 A 141552 34 63 B 142502 68 75 143511 4212 142508 12 25 815311 815312 20 Plus Vender Landscape Trim run 1525 and after 72 Narrow Landscape Kit 259560 Item Part Number 258507 142502 143511 142508 815311 815312 Length inches 29 19 68 75 42 12 12 25 Page 73 CREDITAND REPLACEMENT POLICY Credits or replacements will be issued on warranty items if the proper procedures are followed 1 ROYAL VENDORS will pay shipping charges on all parts covered under this warranty when transportation has been made the most economical way Ex within the continental U S regular ground UPS An A R S Authorized Return Service sticker will be sent with all warranty parts This method of shipping is preferred for returning parts to Royal 2 Credits will only be issued to warranty parts that have been ordered in advance Not for parts ordered as stock NO EXCEPTIONS 3 When ordering warranty parts in advance plea
42. ALE Return rtn Note Use the Preview Data Password Mode PrEU under the password protected menu to display or change the current password Page 17 SECTION 3 VENDER PROGRAMMING Internal Service Menu COIN PAYOUT MODE If ENTER is pressed at the prompt the controller will enter the coin payout mode and display the lowest coin value that can be paid out Using UP or DOWN will allow the operator to cycle through the coin values that are routed to the coin tubes If ENTER is pressed a payout of the displayed value will be made Coins will continue to payout as long as ENTER is held down If ABORT is pressed at any time the controller will return to the CPO prompt Press the UP button to proceed to the next prompt tuFL TUBE FILL MODE mug If ENTER is pressed at the tuFL prompt the controller will enter the coin tube fill mode In this mode the operator is allowed to deposit any coin into the coin changer s acceptor where that coin tube is not full The tube inventory level will be displayed after each coin is accepted If ABORT is pressed at any time during this operation the controller will return to the tuFL prompt Press the UP button to proceed to the next prompt tESt NOTE This is the only method of loading the tubes that ensures exact cash accountability my TEST VEND MODE If ENTER is pressed at the tESt prompt the controller wi
43. C error replug 3 Check control board MDB harness Clear tube blockage if found If no Check changer tubes for blockage found replace changer Tube sensor error blockage Check inlet chute for blockage Clear inlet chute blockage If no blockage found replace changer If Drop coins in Sales Mode or acceptance rate is acceptable Tube Fill Mode to test system is probably OK If acceptance acceptance Manually clear the rate is low or changer will not accept error coins replace changer Inlet chute blocked error no coins sensed in the acceptor for over 96 hours Clear blockage if found If no Check payout blockage found replace changer Tube jam error for blockage Unplug machine wait at least five Changer ROM Checksum error seconds replug machine Manually clear the error If error does not clear replace changer Ensure that changer bill Changer s scale factor is not acceptor and card reader are all valid for the machine models for same country Unplug configuration machine wait at least five seconds replug machine models are compatible replace changer If changer or bill acceptor is there is no CC or error being used check for CC or 1 Check card reader harness bC errors Unplug machine 2 Replace card reader wait at least five seconds and If there is a CC or bC error replug 1 Check control board MDB harness Crdr Card Card
44. ICE Careless or improper handling of electrical circuits can result in injury or death Anyone installing repairing loading opening or otherwise servicing a vender should be aware of this precaution Apply all of the normal peer when handling electrical circuits such as Refrigeration servicing to be performed by qualified personnel only Unplug the vender before servicing Replace electrical cords if there is any evidence of fraying or other damage Keep all protective covers and ground wires in place Plug equipment into outlets that are properly grounded and polarized where applicable and protected with fuses or circuit breakers of the correct size All electrical connections must be dry and free of moisture before applying power WARNING ALWAYS TEST TO VERIFY PROPER GROUNDING PRIOR TO INSTALLATION IN ORDER TO REDUCE THE RISK OFELECTRICALSHOCK AND FIRE Page 5 SAFETY SEGMENT SECTION Il ELECTRICAL HAZARDS A Servicing with Power Off For maximum safety unplug the power cord from the wall outlet before opening the vender door This will remove power from the equipment and avoid electrical hazards Service personnel should remain aware of possible hazards from hot components although electrical power is off B Servicing with Power On Some service situations may require access with power on Only fully qualified service technicians should perform power on servicing Particular caution is required in s
45. Note Use Cap Stop with all bottles Figure 2 2 20 Plus Vender SECTION 2 SET UP AND INSTALLATION For Loading Push Cap Stop In Retainer Cap Stop Figure 4 See Fig 4 See Fig 2 v Tabs Forward Figure 1 Package Orientation 20 Plus Vender After Loading Pul Cap Stop Out Figure 2 1 3 7 1 6 Counting Retainer Holes P E Top p N EUN A Figure 2 Bottom Slots Rear Retainer 15 iz l xf Spring d Clip d sd Bott sin m Figure 3 Page 11 SECTION 2 SET UP AND INSTALLATION Setting the Adjustable Product Retainers NOTE Since new packages are constantly being introduced the listing in Figure 2 2 may not contain ALL vendible packages For the latest information on packages that will vend in the 20 PLUS please contact Royal Vendors Customer Service department 800 931 9214 Front Retainers Columns 1 through 6 Fi 1 gure 2 3 Determine Correct Position for Package Type See Figure 2 2 Use Figure 2 2 to determine the proper position for the package type to be vended Determineif Retainer is Already in Proper Position Check the current position of the front retainer Note that slots are counted from front to rear of the v
46. R is pressed at the Hour prompt the left two digits of the display will begin to flash prompting the user to adjust the hour setting UP or DOWN is used to adjust the hour When the desired hour is shown pressing ENTER will cause the right two digits to flash showing the current minute setting The minutes are set in the same fashion When the minutes are properly displayed pressing ENTER will save the stop time Press the ABORT button to return to the StoP prompt Press the UP button to proceed to the next prompt Note The time is based on 24 hour time Military time Fahrenheit Celsius Setting dEG If ENTER is pressed at the dEG prompt the controller will display dEGX if X 15 F the controller is currently in F Fahrenheit mode or if X is C the controller is in the C Celsius mode Pressing UP or DOWN will toggle the X digit between F and C Pressing ENTER will save the displayed temperature mode and return the user to the dEG prompt while pressing ABORT will return to the dEG prompt without saving any changes Press the UP button to proceed to the next prompt This function can also be accessed via the HHC FACTORYSETTING Fahrenheit 35 F Set point 60 F Storage Celsius 1 5 C Set point 15 5 C Storage Page 26 Set Point Setting SEtP The set point setting is what temperature the cabinet will maint
47. ROR ERROR CODE C HAr Coin Acceptor Error gt bUAL bFuL biLL bJ brCH DETAILED ERROR DESCRIPTION More than 255 escrow attempts since the last coin was accepted Coin Jam Low Acceptance Rate more than 2096 of the last 255 coins were rejectedas slugs Bill Communication Error Full bill stacker Bill jam error Bill acceptor ROM check sum error TEST PROCEDURE Check escrow lever and associated mechanisms Go to Open door Mode and wait for 30 seconds Manually clear the error Check changer acceptor for jammed coins or other obstructions Check changer acceptor for obstructions or dirt Drop coins in Sales Mode or Tube Fill Mode to test acceptance If changer or card reader is being used check for CC or rC errors Unplug machine and wait at least five seconds Plug machine back in Ensure bill cashbox is empty and that the cashbox is properly closed and in place Motor is defective No test available Check bill acceptor for obstructions or dirt Unplug machine wait at least five seconds replug machine Manually clear the error CORRECTIVE ACTION If vender returns to Sales Mode from Open door Mode without input replace changer acceptor If it stays in Open door Mode and the manually cleared error does not reoccur system may be OK If no obstructions are apparent replace changer acceptor If no obstructions are apparent
48. SC prompt the controller will enter the discounting over ride enable setting and the first display will show the current setting ASCX is blinking 0 the discounting over ride is disabled or if blinking 1 the discounting over ride will be enabled X 1 Discounting over ride is enabled Turns off timer control X 0 Discounting over ride is disabled Using UP or DOWN will allow you to toggle between 1 or 0 If ABORT is pressed anytime during this operation the controller will return to the dSC without saving your selection Press the UP button to proceed to the next prompt Lit Lighting Control Override Lit Optional Relay Kit Required If ENTER is pressed at the Lit prompt the controller will enter the lighting control over ride enable setting and the first display will show the current setting LitX If X 1s blinking 0 the lighting control over ride is disabled or ifblinking 1 the lighting control over ride will be enabled X 1 Lighting control over ride is enabled Turns off timer control X 0 Lighting control over ride is disabled Using UP or DOWN will allow you to toggle between 1 or 0 If ABORT is pressed anytime during this operation the controller will return to the Lit without saving your selection Press the UP button to proceed to the next prompt FrG Refrigeration Control Over Ride FrG If ENTER is pressed
49. SO Sold Out Test SO If ENTER is pressed at the SO prompt the controller will enter the sold out test mode The display will show C 1X which represents column one if X is 0 column one is not sold out and if X is 1 column one is sold out Pressing UP and DOWN cycles through the available columns Pressing the ENTER button has no action Pressing ABORT button will return the controller to the SO prompt Press the UP button to proceed to the next prompt dSP Display Test dSP If ENTER is pressed at the dSP prompt the controller will enter the display test mode The display correct change only light and sold out light will run a diagnostic test until service timer expires or if the ABORT button is pressed Press the UP button to proceed to the next prompt rELY 20 Plus Vender SECTION 3 VENDER PROGRAMMING Relay Test Mode rELY If ENTER is pressed at the prompt the controller will enter the relay test mode by displaying CnpX If ABORT is pressed in this mode the user will return to the rELy prompt Using UP or DOWN will allow the operator to toggle between the following modes CnP Compressor Relay FAn Evaporator Fan Relay Lit Light Relay HeaterRelay If ENTER is pressed at the CnPX prompt the controller will enter compressor relay test If X 0 the relay is not activated and if X 1 the relay
50. StS DAxx Double Assigned Column Correct space to sales setting 1f necessary UAxx Unassigned Column Correct space to sales setting if necessary bUAL bS Bill Validator Sensor Remove obstruction or clean sensors biLL Bill Validator Motor Consult bill validator manufacturer bJ BillJam Remove jammed bill or clean bill sensors bOPn Bill Validator Cash Box Open Close bill acceptor cash box bFUL Bill Validator Cash Box Full Remove bills from cash box bC Bill Validator Communications Check bill validator harness connections FnG SEnS Temperature Sensor Check for a cut disconnected temperature sensor Page 40 CoLd Sensing Temperature 3 Degrees below Cutout CnPr Not Cooling Within 30 Minutes Of Cut in ACLo Less Than 95 Volts For Greater Than 30 Minutes Check for a welded contact in refrigeration relay or shorted wire from board to Refrigeration Relay Check FrG in programming and check all wiring connections from board to refrigeration unit Check voltage at wall outlet during the peak of the load with all units if any others are present in circuit running 20 Plus Vender SECTION 5 MAINTENANCE Removal of Vender Components CAUTION To prevent damaging the electronics never plug or unplug any electrical connectors with power applied Controller Board See Figure 5 2 Unplug the harnessing from the controller board Remove ground screw or 11 32 nut from the lower right hand stand off and free the controll
51. Vender Optional Features Enable This configuration enables optional features bLC1 bLC2 dISC DUEr and SdEP ifset 0717 If set to 0 the optional features will be disabled and will not be displayed in the menus Notes The timers and the key switch functions will not work if set to 0 SdEP is the only optional feature that will work if set to 0 P O S Disable This option is used to disable the point of Sales P O S message if set to 1 If set to 0 the P O S is enabled greeting will be dis played Open Door Totals This option changes the Open Door Mode Display see Modes of Operation section of this manual for a description of the Open Door Mode If enabled the total machine sales and total machine cash values are displayed before the error codes These values represent the number of all paid vends and the cash amount of all paid vends respectively The sales and cash values are displayed the same as in the SALE and CASH service mode functions The display shows for two seconds each four digits then then existing errors or nonE If this option is disabled existing errors are displayed or nonE if no errors exist IfX 1 and existing errors or nonE are
52. ain and when ENTER is pressed at the SEtP prompt the controller will display tt tX where tt t will be in degrees and X will represent either F Fahrenheit or Celsius Pressing UP or DOWN will increase or decrease by 1 F or 0 5 C Pressing ENTER will save the set point and return the user to the SEtP prompt while pressing ABORT will return to the SEtP prompt without saving any changes Press the UP button to proceed to the next prompt Stor Storage Setting Stor Applies only when using timer The storage setting is the maximum temperature you want the cabinet to reach when the timer mode is in use If ENTER is pressed at the Stor prompt the controller will display the current storage setting tt tX where tt t will be in degrees and X will represent either F Fahrenheit or C Celsius Pressing UP or DOWN will increase or decrease by 1 F or 0 5 Pressing ENTER will save the setting and return the user to the Stor prompt while pressing ABORT will return to the Stor prompt without saving any changes Press the UP button to proceed to the next prompt dSP POS Temperature Display dSP If ENTER is pressed at the dSP prompt the controller will display dSPX if X is 0 the controller is not displaying the cabinet temperature in the POS message or 17 if the controller is currently displaying
53. ange tubes to be used for change payout All change tube status and credit information is accumulated in the vender controller which controls all vend and payout functions as well as illumination of the vender s correct change light NOTE For detailed changer information refer to separate operation and service manual for coin changer Bill Acceptor The bill acceptor determines the validity and value of each bill that is inserted into the vender and sends the bill information to the vender controller NOTE For detailed bill acceptor information refer to separate operation and service manual for bill acceptor Debit Card Reader The debit card reader is the newest credit acceptance device in the vending industry The 20 PLUS with Four Button Programming is equipped to utilize the card reader system Customers purchase credit cards for use in card reader equipped vending machines These cards are either magnetically encoded with an amount of credit or contain a computer chip which stores the amount of credit Upon insertion into the card reader the controller determines if there is enough credit on the card to make the requested purchase If there is enough credit available the product is vended and the vend price is subtracted from the amount of credit on the card NOTE For detailed debit card reader information refer to separate operation and service manual for debit card reader Optic Sensor The optic sensor 2 i
54. at the FrG prompt the controller will enter the refrigeration control over ride enable setting and the first display will show the current setting FrGX If X is blinking 0 the refrigeration over ride is disabled Page 30 or if blinking 1 the refrigeration over ride over ride will be enabled X 1 Refrigeration over ride is enabled turns off timer control for the storage temperature X 0 Refrigeration over ride is disabled Using UP or DOWN will allow you to toggle between 1 or 0 If ABORT is pressed anytime during this operation the controller will return to the FrGX without saving your selection Pressing ABORT at FrG prompt will bring you out to OVEr prompt Press the UP button to proceed to the next prompt SdEP SET SELECTION DEPTHMODE If ENTER is pressed at the SdEP prompt the controller will enter the by selection depth setting mode by displaying 01X Where X represents 1 for single depth 2 for double depth or 3 for triple depth Using UP or DOWN will allow the operator to cycle through the individual selections 0Y Y as well as the ALL selection If HOME is pressed anytime during this operation the controller will return to the code level If ENTER is pressed the display will show ALLX or OY Y X depending on if the ALL mode is being used or if an individual selection is being accessed
55. ay will be continuously lit If credit has been established that amount of credit will be displayed instead of the above messages in the single price configuration setting When a token has been accepted FrEE will be displayed If no activity is sensed for a period of five minutes all credit will be cleared any bill in the escrow will be returned and any card in the card reader will be returned If a lockout range begins and all valid selections are included in the lockout any existing credit will be immediately returned to the customer Preview External Mode allows you to access error codes and sales totals This mode is entered after a user changeable four digit password is entered See PrEU section of this manual for instruction on changing this password 20 Plus Vender Open Door Mode When the vendor door is opened the vender enters the Open Door Mode and begins displaying any existing errors or nonE if no errors exist See section of this manual for a description of all errors If configuration option C4 see Con section of this manual is enabled set to 1 the total machine sales and total machine cash values are displayed before the error codes These values are displayed the same as in the SALE and CASH service mode functions see the SALE and CASH sections of this manual While in the Open Door Mode pressing the Service
56. board Watch LED If the adjustment LED stays on replace defective controller Will vend from some but not all columns allows refund or 2nd choice Select button switch or harnessing Check the selection switch And trace the selection harnesses back to the control board Replace if necessary Complete sold out condition Timer is enabled or StS has been cleared CLr Disable timer control or program StS Page 50 20 Plus Vender SECTION 5 MAINTENANCE ERROR PROBABLE CAUSE CORRECTIVE ACTION MISCELLANEOUS PROBLEMS Check for cuts on the 2 door switch wires going from the Door switch wiring incorrectly connected or switch to the control board Also check for bad connections Display shows sold out immediately upon cut pinched Check the door switch to see if its defective Use a meter to pressing select button measure for continuity between Com N O positions and of full column sold out Door Switch positions Check control board by shorting across not clearing the two pins for the door switch at the P5 pin position on Control Board the board Does this clear the sold out condition If it doesnt replace the control board Vender Appears Dead No Digital Display and No Lights Repair main harness or replace Repair or replace secondary power harness See Interconnect Drawing this section Defective main harness Secondary power harness to
57. c sensor board will become inoperable Page 33 SECTION 4 VENDER COMPONENT EXPLANATION Door Switch The vender door switch is mounted to the lower right side of the vender s door and is actuated by the door each time it s opened or closed see Figure 3 3 The following functions are performed each time the vender door is closed Clears any column sold out 2 Scrolls E Prom 3 If door switch reset is enabled see Con the resettable MIS counters may be reset upon reading selection 1 4 Starts the refrigeration unit after an approximate 5 to 8 minute delay after door switch is pressed Selection Switches The selection switches signals the vender controller when a selection is made see Figure 3 3 These switches are also used to program all vender functions see Vender Programming section of this manual Low Voltage Transformer The step down transformer has a secondary winding which produces 24 volt AC output The transformer works in conjuction with an external fuse which protects the vender controller in the event of a short in the secondary circuit See figure 3 3 for location A power supply located on the vender controller changes the 24 volt transformer output to direct current Vend Rack Assembly The vend rack assembly located in the cooling compart ment of the vender is composed of twelve product columns six located in the front columns one through six and six in the rear columns
58. cools If not then replace the unit Open and close the door to make sure the LED scrolls If door swith not then check the door switch harness or control board Follow the same steps detailed above about Defective temperature sensor temperature sensor ante 5 to 10 minute delay once the door is Witte see if the flt comes Defective control board If unit still does not come on then replace the control board Check for 24VDC across pins 1 and 3 of the control board These are the large set of pins that connects with the regulator board If no voltage or incorrect voltage is found then replace the control board Defective control board Check wires 1 and 3 for same voltage as above Defective adapter harness 222 Replace if incorrect Check for 24VDC at the top of the regulator board across Defective regulator board 782 pins 1 and 3 Replace if incorrect Check for 24VDC at the relay across the 2 wires with pink Defective relay harness ps connectors Replace if incorrect Check for 110VAC on the contact side of the relay Replace Defective relay if incorrect Upon opening the door the LED should not read Ice CODES Cold If it does then replace the door switch Defective control board Replace the control board Check to make sure the harenss is wired 1 through 6 Adapter harness wired incorrectly Correct the wires if wired wrong U
59. d and heater does not turn on heater relay does not click upon energizing with the relay test mode check the two white wires from the board to the heater relay for voltage should be 24VDC on one of the two wires Check the other wire for continuity between the control board and the relay If voltage is OK replace relay Otherwise replace control board 1 If the unit is running clear the error and see if it reoccurs 2 If the display does not function as normal check the door switch circuit 3 4 Change any settings if necessary and check temperature sensor operation 5 If the unit does not run refrigeration relay not clicking upon energizing with the relay test mode check the two white wires from the board to the refrigeration relay for voltage should be 24 VDC on one of the two wires Check the other wire for continuity between the control board and relay Note The compressor relay test mode must be on to check voltage Error Code must be manually cleared See section of this manual for detailed instructions 20 Plus Vender Page 47 SECTION 5 MAINTENANCE ERROR SEL Selection StS Space to Sales Error COLJ Column Jam Error Ctrl ACLo rAN Set Up Info Corrupted Page 48 ERROR CODE DETAILED ERROR DESCRIPTION Selection switch has been closed for more than 25 seconds where XX indicates selection switch number A column is unassigned
60. d at the Con prompt the controller will enter the machine configuration mode by displaying 1 1 which designates configuration option number 1 If ABORT is pressed while at the Cn level the controller will return to the code level Pressing UP or DOWN willallow the selection ofavailable configuration options Pressing ENTER will change the display to Cn X where n is the configuration number and X is the current status of the option The status is changed using UP or DOWN Pressing ENTER saves the status of the current option and returns the user to the Cn prompt while pressing ABORT returns to the Cn prompt without saving From the Con prompt press UP to proceed to the next prompt CCOC Royal Vendorsrecommended E V S configuration settings Con 1 1 Multi price Con 2 1 Opt features on Con 3 0 Greeting displayed Con 4 0 Totals disabled Con 5 0 Mis reset Con 7 0 Five minute timer used Con 8 1 Force vend enabled Con 9 0 Multi purchase disabled Con 10 0 Bill escrow Single Multi Price This configuration chooses between the single price and multi price settings by pressing UP or DOWN In the single price mode the price of selection 0 will be used for all selections In the multi price mode 1 each selection can be set to a different price If X 1 Multi pricing is used If X 0 Single pricing is used 20 Plus
61. duct specification sheets when installing or servicing Royal equipment We recommend that persons servicing our equipment maintain a similar commitment to safety Only personnel properly trained should have access to the interior of the vender This will minimize the potential dangers that are inherent in electrical and mechanical devices Royal has no control over the vender once it leaves the premises It is the owner or lessor s responsibility to maintain the vender in a safe condition See installation insert located in the coin box of a new vender for proper installation procedures and refer to the service manual for recom mended maintenance procedures If you have any questions please contact the Technical Services Depart mentat 1 800 931 9214 SAFETY REGULATIONS Read the safety segment before installation or service Test for proper grounding before installing to reduce the risk of electrical shock and fire Turn off or disconnect power cord from wall outlet before servicing Only fully trained service technicians should service vender when vender has power 20 Plus Vender Remove any product before moving a vender Use appropriate equipment when moving a vender Always wear eye protection and protect your hands face and body when working near the refrigeration system Use only authorized replacement parts Be aware of inherent dangers in rocking or tipping a vender SECTION 1 ELECTRICAL HAZARDS GENERAL ADV
62. e the delivery chute see Delivery Chute section Remove the two 3 8 inch bolts holding the compressor and condenser assembly Remove the two screws and strap which secure the harness and cooling lines where they enter the refrigerated compartment Remove the two screws from the sheet metal shroud to the left of the condenser coils Remove the four screws securing the evaporator coil and pull the entire sealed system forward being careful not to damage the drain tube Evaporator Fan With the delivery chute removed see Delivery Chute section of this manual remove the sheet metal cover from the top of the evaporator coil by pushing back and lifting on the cover Unplug the harness coming from the fan Remove the two 3 8 inch bolts from the fan one bolt per fan Lift fan and remove Temperature Sensor Electronic Cold Control The temperature sensor is located on the rear cabinet wall behind the evaporator coil It is secured with two screws It will be necessary to remove the delivery chute to access the temperature sensor Condenser Fan From the back of the vender locate the condenser fan and compressor assembly Remove the bale strap and cover from the starter overload located on the compressor Remove the condenser fan harness from the compressor Remove the four screws that secure the fan assembly from the condenser Remove fan assembly NOTE Condenser coils must be kept unrestricted for maximum efficiency Pa
63. e cabinet temperature NOTE Install and or adjust the select button flavor strips to correspond to the loading of the columns It is not necessary to prime the vend columns before putting the vender into service 20 Plus Vender Installing the Vender on Location Placing the Vender on Location When placing the vender on location allow for a mini mum of four inches 4 of space at the back of the vender This will ensure proper ventilation ofthe refrigeration system see Figure 2 6 Level the Vender Level the vender by adjusting the four leveling legs on the bottom corners of the vender Use a bubble level on the top and side of cabinet to ensure the vender is level The four leveling screws must be in contact with the floor see Figure2 6 Voltage Requirements The vender is designed to operate at a voltage of 115 volts 60 Hertz Itrequires the minimum ofa 15 amp dedicated service The service outlet voltage must not exceed 129 VAC orfallbelow 103 VAC Vender Power Cord The vender has a three wire grounding cord The vender must be plugged into a grounded electrical outlet to protect the customer from an electrical shock If the outlet is not equipped with a grounded socket have one installed by a qualified electrician NOTE Extension cords are not recommended unless authorized prior to use by a certified electrician If you are not sure your outlet is properly grounded have it checked by a qual
64. ed the validator is enabled when it accepts money 20 Plus Vender Card Reader Error After the Crdr prompt the controller will display Indicating card reader communication error Indicating an error number reported by the card reader where x isahexadecimal digit representing the card reader code and y isa hexadecimal digit representing the manufacturer specific sub code Refrigeration Error rFrG After the rFrG prompt the controller will display SEnS Indicating a temperature sensor error CoLD Indicating temperatures three or more degrees below the compressor cut out setting Hot Indicating cabinet temp is above limit Indicating that the compressor is not cooling within 30 minutes of turning on or indicating the heating system has failed to increase deg per hour while heater is on The CoLD error is cleared when the temperature rises above three degrees below cutout The Hot error is cleared when the temperature drops to the SetP The SEnS error is cleared when a sensor is detected The remaining rFrG errors can also be cleared via the HHC or service mode External Menu Access the External Menu by entering your 4 digit password factory set 4 2 3 1 when the main door is closed The External Menu contains Errors Eror Cash Counts CASH Sales Counts S
65. end motor etc Devices such as the coin changer bill validator and hand held computer communicate both ways with the controller THECONTROLLER RECEIVES INFORMATION FROM Selection Switches Optic Sensor Switch Module Door Switch Temperature Sensor optional THE CONTROLLER ISSUES INSTRUCTIONS TO Vend Motor Digital Display THE CONTROLLER COMMUNICATES BOTH WAYS WITH Coin Changer Bill Validator Hand Held Computer Debit Card Reader Digital Display Figure 3 1 The digital display is located on the vender door next to the coin inlet The digital display receives its instructions from the vender controller In the sales mode the digital display will display a greeting when the machine is not in use In the sales mode when the 20 PLUS is being used the digital display will show the accumulated credit when the customer deposits money the amount of change to be paid back on an over deposit and the sales price of the selection when selected Page 32 III Figure 3 1 1 Optic Sensor Board Control Board L E D Display 20 Plus Vender SECTION 4 VENDER COMPONENT EXPLANATION Coin Changer The coin changer determines the validity and value of each coin that is inserted into the vender and sends the coin information to the vender controller The coin changer also continuously informs the vender controller if coins are available in the ch
66. ender i e retainer position 3 would be the third slot from the front of the machine Counting holes located beneath every third slot will aid in positioning If retainer is already in the correct position go to Step 4 Reposition Front Retainer If Necessary Lift the front retainer upwards pivoting the upper portion out and away from the column wall This will allow the front retainer to be lifted further in order to disengage the lower hook Re install the retainer reversing the removal procedure Make sure hooks are in aligned slots at both the top and bottom Repeat Column s Other Front Retainer Adjust the column s other retainer making sure it is located in the same number slot Figure 5 Rear Retainers Columns 7 through 12 Rear Retainer Determine Correct Position for Package Type See Figure 2 2 Check Figure 2 2 for the correct retainer position Determineif Retainer is Already in Proper Position Check the current position of the rear retainer Note that slots are counted from the front to the rear of the vender If retainer is already in the correct position skip Step 3 Reposition Rear Retainer Pull out at the bottom of the retainer and this will unsnap it from its slot Then lift up on the retainer to disengage the top hook Reinstall the retainer by hanging the top hook in the desired slot and snapping the bottom of the retainer into the aligning slot Repeatf
67. ently flashing digit and the next digit of the password will begin flashing All digits may be modified in this manner Pressing ENTER while the last digit is flashing saves the currently displayed password and returns to the PrEU prompt while pressing ABORT at any time in the procedure returns to the PrEU prompt without saving From the PrEU prompt pressing UP will procede to the next prompt LAnG Note Password digits correspond to selection switches If a digit is set to a nonexisting selection switch number or 0 it will not be possible to enter the preview mode 20 Plus Vender SECTION 3 VENDER PROGRAMMING LANGUAGE SELECTIONMODE The LAng mode gives you the opportunity to set vending messages in any of the following international languages English EnG French German GEr Italian ItA Portuguese Port Spanish ESP Slovene SLO Pressing ENTER will display the last programmed setting Press UP or DOWN to cycle through the available languages When desired language is displayed press the ENTER button to save your choice If ABORT is pressed anytime during this operation the controller will return to the LANG prompt Press the UP button to proceed to the next prompt tinE TIME DATE EGE SETTING MODE If ENTER is pressed at the tinE time prompt the controller will enter the time setting mode and t
68. er board from the five nylon stand offs by pulling out on the controller board Some stand offs may need to have the small tab in the center depressed in order to free the controller board Digital Display The digital display 1s located on the inside of the vender outer door next to the coin chute To remove unplug the harness from the digital display board and pull straight out on the digital display board Low Voltage Transformer see Fig 5 2 Unplug the harness from the transformer to the fuse box Then trace the wire from the transformer to the white two pin connector on the main door harness Remove the two 11 32 nuts securing the transformer to the outer door Coin Changer See appropriate coin changer service manual Bill Acceptor See appropriate bill acceptor service manual Card Reader See appropriate card reader service manual Lexan Sign First remove 2 7 16 nuts on the top of the port body and 4 on the sides of the port body 2 on the left and 2 on the right Then take a 11 32 socket and loosen the nuts on the right side until the sign will be ready to come off Pull the trim to the side and pull the sign out to the left and slide the new sign in and bolt down the trim Finally place the port trim back in and secure with bolts Delivery Chute Remove the 3 8 inch hex head bolt and phillips head screw from the chute bracket Lift chute slightly and pull forward 20 Plus Vender Control Board Tran
69. ervicing assemblies that combine electrical power and mechanical movement Sudden movement to escape mechanical action can result in contact with live circuits and vice versa It is therefore important to maintain maximum clearances from both moving parts and live circuits when servicing WARNINGS 1 ONLY FULLY TRAINED PERSONNELSHOULD ACCOMPLISH POWER ON SERVICING SUCH SERVICE BY UNQUALIFIED INDIVIDUALS CAN BE DANGEROUS 2 LIGHTING CIRCUITS CAN BEHAZARDOUS AL WAYS DISCONNECT FROM POWER SUPPLY BEFORE REPLACING BULB OR SERVICING THE VENDER IN THATAREA 3 NEVER USEAHOSE PRESSURE WASHER ORANY CLEANING METHOD THAT COULD WET ELECTRICAL COMPONENTS SEE CLEANING SECTION OF MANUAL FORSUGGESTED CLEANING METHODS IF WATER CONTAMINATION OF ELECTRICAL COMPONENTS IS SUSPECTED USE QUALIFIED ELECTRICAL TESTING EQUIPMENTAND TEST METHODS TO ASSURE THAT VENDER IS NOTAHAZARD BEFOREAPPLYING POWER FOR ANY REASON Page 6 20 Plus Vender SECTION 1 GENERAL INFORMATION Introduction This manual contains installation operation and service instructions for Royal Vendors 20 PLUS The 20 PLUS is a microprocessor controlled vender which permits pricing perselection from 0 00 to 99 99 The 20 PLUS provides electronic space to sales STS programmability and will collect store and transfer MIS data fields to a hand held computer HHC or on line device Specifications Dimensions 522 cap bottle 79 1 2 x 37 W x 41
70. es the selection and the X s represent the resettable cash per selection If ABORT is pressed anytime during this operation the controller will return to the code level Press the UP button to proceed to the next prompt SALE SALE VEND COUNTER DISPLAY MODE If ENTER is pressed at the SALE prompt the controller will enter the non resettable vend display mode by displaying where the X s represent the number of all paid vends over machine life If the sales amount is less than five digits the upper four digits will not be displayed Using UP or DOWN will cycle through each selection as SLNN XXXX XXXX where the NN indicates the selection and the X s represent the resettable number of vends for that selec tion A decimal will be displayed in the right most position with the lower four digits If ABORT is pressed anytime during this operation the controller will return to the SALE prompt Press the UP button to proceed to the next prompt Page 19 SECTION 3 VENDER PROGRAMMING SELECTION PRICE SETTING MODE If ENTER is pressed at the prompt the controller will enter the selection price setting mode The display will show Pr 1 if the machine is in multi price mode or SPrT if the machine is in single price mode The 20 PLUS Vender is shipped from the factory in multi price mode with a 0 75 vend
71. from the previous step then Defective components begin plugging up harnesses one at a time Replace whatever causes the 8888 s to reappear m Defective LED Replace LED and or harness Defective control board Replace control board Press the service mode button After approximately 20 Corrupted control board seconds the board will be reset to its default settings Reprogram the control board Display shows Out of Service 20 Plus Vender Page 51 SECTION 5 MAINTENANCE ERROR ELECTRONIC REFRIGERATION Refrigeration unit will not run The cabinet temperature reads 255F or 17F Vender will not display a temperature when DSP is set to 1 Refrigeration unit will not run Unit will only run in the compressor relay test mode Located under tEST Unit will not run in the compressor relay test mode NOTE Leave the compressor relay test mode on in order to check for voltage Refrigeration unit constantly runs Page 52 PROBABLE CAUSE CORRECTIVE ACTION 1 Check connection 2 Replace temperature sensor Defective temperature sensor Unplug the existing sensor and plug the new sensor up and ground it to the board Hold down the door switch and see if the LED displays a temperature If it does not display a temperature replace the board Defective temperature sensor Defective control board Plug the unit directly to the wall outlet to see if it runs and
72. g your selection Press the UP button to proceed to the next prompt Hour If ENTER is pressed at the Hour prompt the left two digits of the display will begin to flash prompting the user to adjust the hour setting UP or DOWN is used to adjust the hour When the desired hour is shown pressing ENTER will cause the right two digits to flash showing the current minute setting The minutes are set in the same fashion When the minutes are properly displayed pressing ENTER will save the stop time Press the ABORT button to return to the StoP prompt Press the UP button to proceed to the next prompt SEL Note The time is based on 24 hour time Military time Page 27 SECTION 3 VENDER PROGRAMMING Selection Setting SEL If ENTER is pressed at the SEL prompt the controller will enter the selection setting and the first display will show the current setting for selection one 01 X If X is 1 the selection is active or 0 the selection is not active Using UP or DOWN will allow you to rotate through the valid selections or select ALL If ABORT is pressed anytime during this operation the controller will return to the SEL without saving your selection X 1 The selection is active X 0 The selection is not active To edit a selection press ENTER when the desired selection is displayed the value must blink before any changes can be made Pressing UP or DOWN will c
73. ge 44 20 Plus Vender SECTION 5 MAINTENANCE Trouble Shooting The 20 Plus vender is equipped with a self diagnostic feature to aid in the repair and maintenance of the vender When servicing the vender pay close attention to the digital display When the vender door is opened the electronics will begin displaying any error codes that are stored in memory If there are no errors the display will read nonE See Four Button Programming section of this manual To enter the Service Mode press and release the Service Mode Button located on the controller The display will read Eror If ENTER is pressed at the Eror prompt the controller will enter the error display mode If no errors have occurred since the last error reset the display will show nonE If an error has been detected since the last error reset the display will show the first error summary code that has occurred If ENTER is pressed the controller will display the detailed error for the summary code The UP and DOWN buttons will cycle through any remaining error detail codes If ABORT is pressed while displaying any detailed code the controller will return to the summary code If ABORT is pressed while displaying any summary code the controller will return to the code level NOTE When troubleshooting errors with peripherals the appropriate peripheral service manual s should also be consulted for further tests and corrective actions ER
74. h the depth setting to allow for an automatic reload after the rear can has vended How it works The Controller will notice the first long timed out vend cycle during the learning process From this the Controller will know the very next vend will be the front product Column Sequencing If a selection has multiple columns assigned to it the same column is vended each time the selection button is pressed until the number of times vended is equal to the depth of the column Then that selection proceeds to the next column assigned This is to allow the columns to vend evenly Page37 SECTION 4 VENDER COMPONENT EXPLANATION Sold Out Upon selection the display will cycle to show the vend progress After ten 10 to twelve 12 seconds if a drop of product is not detected the display will show sold out A sold out may be due to 1 The column attempted is jammed therefore product does not drop 2 The column attempted is genuinely sold out empty of product or The optic sensor does not detect the product drop The vend motor circuit is not complete 5 If any or all selection doesn t have a column as signed it will read Sold Out The digital display will indicate sold out and flash the sold out lamp This signals to the customer to make another selection or push the coin return lever for a full refund If set for forced purchase the customer must make an initial selection If the initial selec
75. hange the current setting Pressing ABORT while editing a selection will bring you back to the original setting without saving any changes Press the UP button to proceed to the next prompt Lit Lighting Control Lit Optional relay kit required Ifthe lighting control option is activated and the ENTER button is pressed at LitX the controller will enter the current lighting control setting If X equals 1 the lighting control will be activated and the lighting will be turned off during the blocking period If X is set to 0 the lighting control will be disabled X 1 Lighting control will be actived X 0 Lighting control will be not actived Press ENTER to edit the setting 1 or 0 must blink before any changes can be made Pressing UP or DOWN will change the current setting Pressing ABORT while editing a setting will bring you back to the original setting without saving any changes Pressing ABORT at the Lit prompt will bring you out to bLC1 bLC2 prompt Press the UP button to proceed to the next prompt diSC DISCOUNT SETTING If ENTER is pressed at the diSC prompt the controller will enter the discounting control setting and the first display will be Enb enable Using UP or DOWN will allow you to cycle through available sub menus If ABORT is pressed anytime during this operation the controller will return to the diSC without saving yo
76. hart c Section 6 Exploded 4 4 44 4421111 Visit us on the web www royalvendors com SAFETY SEGMENT ROYAL VENDORS COMMITMENT TO SAFETY Royal Vendors is committed to safety with all of our product designs We are committed to notifying the user of a possible danger involving the improper handling or maintenance of our venders The servicing of any electrical or mechanical device involves potential dangers both to those servicing the equipment and to users of the equipment These dangers can occur because of improper maintenance or usage The purpose of this safety segment is to alert everyone servicing Royal equipment of poten tially dangerous areas and to provide basic safety guidelines for proper upkeep The service manual contains various warnings that should be carefully read to minimize the risk of personal injury This manual also contains service information to insure that proper methods are followed to avoid damag ing the vender or making it unsafe It is also important to understand these warnings provide general guidance only Royal could not possibly know evaluate or advise of all of the conceivable ways in which service might be done Consequently Royal cannot predict all of the possible dangerous results These outlined safety precautions are the basis for an effective safety program Use these safety measures along with the service bulletins helpful hints and pro
77. he VMC will enter the day of week setting routine Upon entry into this routine the display will show the current day of the week setting i e FriX where X will be 1 if the state Is active or O if the state is not active Using the UP or DOWN buttons will rotate through tUE Fri SAC Sun or ALL Activation of the ABORT button will return the VMC to the day prompt without making any changes If the ENTER button is activated at the Hour prompt the VMC will enter the start time setting routine Upon entry into this routine the display will show the current four digit hour and minute setting in 24 hour format 0000 midnight to 2359 The hour setting will be blinking to indicate that it can be edited Using the UP or DOWN buttons will increase or decrease the number Activation of the ENTER button will cause the minute setting to begin blinking indicating that it can now be edited Using the UP or DOWN buttons will increase or decrease the number Activation of the ENTER button will save the hour and minute setting and return to the Hour prompt Activation of the ABORT button will return the VMC to the Hour prompt without saving any changes SEL If the ENTER button is activated at the SEL prompt the VMC will enter the selection setting routine Upon entry into this routine the display will show the current setting for selection one as 0
78. he acceptor from the changer set the key holes in the back of the changer housing over the mounting screws in the vender Tighten snugly 2 Set the coin changer option switches to the desired settings See separate coin changer literature for detailed information 3 Replace acceptor and connect the coin changer power plug to the mating connector from the vender controller 4 Load coin tubes using the Tube Fill Mode of the Service Mode NOTE If Tube Fill Mode is not used to load the tubes cash accountability figures will be approximate not exact 5 Test changer with a variety of coins to ensure proper operation NOTE For detailed changer information refer to separate operation and service manual for coin changer Bill Acceptor Installation The bill acceptor debit card reader mounting hole is located on the inside of the vender outer door Remove the filler plate by removing the four nuts which secure the filler plate remove the filler plate and store it for future use in the event the bill acceptor is removed Install the new mounting plate in accordance with bill acceptor debit card reader mounting instructions provided with the bill acceptor unit and its respective mounting plate Debit Card Reader Installation See Service Bulletin 163 or contact the Royal Vendors Service Departmentat 800 931 9214 for proper instructions Page 10 Connecting the Multi Drop Bus Interface Harness 1 Make sure MDB harness p
79. he customer could potentially be cheated If X 0 Will not cheat the customer if disabled NOTE If Con is set to 0 CCU and ACC do not apply The second sub menu CCU will control the Exact Change Only light If the vender can not make change for the value or lower the Exact Change Only lamp will light when set to 00 00 The four digit value can range from 00 00 to 99 95 which represents the correct change value Using the UP or DOWN buttons will increase or decrease the number in increments of the lowest coin tube amount The third sub menu ACC unconditional acceptance of currency controls the value for dollar coins or bills to be accepted regardless Upon entering ACC the prompt will show the current four digit value 00 00 99 95 which represents the unconditional acceptance value Using the UP or DOWN buttons will increase or decrease the number in increments of the lowest coin tube amount If ABORT is pressed anytime during this operation the controller will return to the code level Pressing the UP button will procede to the next prompt PrEU PREVIEW DATA External PASSWORD MODE If ENTER is pressed at the PrEU prompt the controller will display the current password for the external preview mode The first digit of the number will be flashing Pressing UP or DOWN will adjust the currently flashing digit up or down Pressing ENTER will save the curr
80. he first display will be Enb enable Using UP or DOWN will allow you to cycle through all available time selection options Pressing ENTER will allow you to set the sub menu you have entered into example Enb If ABORT is pressed anytime during this operation the controller will return to the tinE prompt Press the UP button to proceed to the next prompt Lit TIME SELECTION OPTIONS current time settings Enb Enable must be set to 1 yEAr Current Year Example 99 nth CurrentMonth dAtE Current Day of the Month Hour Current Time hours minutes dSt Daylight Savings Time Selection NA OFF AUS EU NOTE Enable must be set to 1 at all times to assure propervender operations 20 Plus Vender Enable Setting Enb This setting controls the time and date support by keeping a continuous updated clock connection 1 or you can turn the clock off 0 so the clock is not updated Toggle between the 1 and 0 by pressing UP or DOWN Pressing ENTER will save the current setting and return to the Enb prompt Press the UP button to procede to the next prompt YEAr IfX 1 Will keep the clock current when enabled If X 0 Will not keep the clock current if disabled Set Year YEAr If ENTER is pressed at the yEAr prompt the last two digits of the year are displayed and will be flashing Pressing UP or DOWN will increase
81. ified electrician Figure 2 6 Page 13 SECTION 3 VENDER PROGRAMMING Four Button Programming BLACK FASES HHC DEX EE All programming of the vender options is done in the Temp Service Mode To enter the Service Mode open the vender Mode Sw door and press and release the Service Mode Button which 15 located on the controller board see Figure 2 7 rd LED i 2 Options The first four selection switches are used to navigate NEH i through the service routines as follows EA Ej S REDE Calg BROWN x E Refri 1 Optic Sensor 9 ABORT Escape Cancel Q UP Increase Next DOWN Decrease Previous 2 ENTER OK Accept Save ZU Select Sw 2 EE r BROWN ERES BLACK The controller will automatically return to the Closed Door 5 Mode if Vend 1 No response from the selection switches is received within approximately five minutes J 2 The Service Mode Button is pressed a second time d 3 The function is activated d READY TO VEND INDICATORS IL 3 1817 16 15141312111098 7 86 5 4 3 2 1 Ela r 18171615141312110987654321 2 ME If the door is closed the controller will return to the Sales Sold Out LED Mode If credit exists the credit amount will be d
82. ight tube and free from the top fixture remove light Light Ballast To remove ballast unplug light ballast remove the lights and remove the four screws holding the four light fixtures Remove the one screw securing the light ballast remove ballast Vend Rack Assembly See Figure 5 5 Remove the delivery chute see Delivery Chute for more details Prop chute against vender door Remove latch strike assembly by removing three 3 8 inch bolts Remove four 3 8 inch hex head bolts two at the top of rack two at lower rear which secure vend rack Slide vend rack out of vender cabinet Note 1 Place a prop under the main door to keep vender from tipping over Spring loaded case support can be turned either direction by pulling out and rotating P Figure 5 5 CAUTION When removing the vend rack main door should be supported or cabinet may fall over Vend rack weighs 200 Ibs Selection Switch Closed Position Open Position Figure 5 6 20 Plus Vender Optic Sensor Board Control Board Fuse Transformer Computer Socket Door Switch Page 43 SECTION 5 MAINTENANCE COOLING SYSTEM Compressor To remove the compressor as a sealed unit first remov
83. increase sensitivity turn screw clockwise See Chut section Replace the door switch if defective Repair or replace the door switch harness to the control board If low voltage can t be found on the wall outlet in an extreme condition check for shorts in the vender If error shows up frequently replace control board and contact Royal Vendors Make corrections to harness or replace the changer if necessary Check changer harnessing for cut pinched or crimped wires Replace changer Check inlet for blockage if nothing is found Check changer harnessing for cut pinched or crimped wires Replace changer Error Code must be manually cleared See Eror section of this manual for detailed instructions 20 Plus Vender SECTION 5 MAINTENANCE ERROR COIN ACCEPTANCE PAYOUT RECORD ALL ERRORS ON PAPER Coin mechanism will not accept coins No acceptance or Rejects a percentage of good coins Always accepts coins but gives erratic no credit Changer will not payout coins 20 Plus Vender PROBABLE CAUSE CORRECTIVE ACTION Check to make sure the LED and the sign lighting No power to control board are lit Check fuse and transformer Harness from coin mech to board is cut or Using a meter check each wire for continuity and to disconnected ground Unplug all connections from the control board except the transformer and coin mech connections Test acceptance If it accep
84. increase or decrease the hour setting If ENTER is pressed the minute setting will flash UP or DOWN will set the minutes Pressing ENTER at this point will save the displayed hour and minutes setting and return the user to hour Pressing ABORT while the hour or minutes digits are flashing returns to Hour without saving the hour or minutes Press the UP button will procede to the next prompt dSt Daylight Savings Time dSt After the ENTER button is pressed at the prompt the display will show the current daylight saving time code Using the UP and DOWN buttons will rotate through the available options Pressing ENTER any time will save the selected options and return the user to dSt Pressing ABORT button while in NA OFF AUS or EU will return you to the dSt without saving any changes NA North American Rules OFF No daylight savings time changes made AUS Australian Rules EU European Rules Pressing the ABORT button at the dSt display the controller will return to the tinE prompt Press the UP button to proceed to the next prompt Lit LIGHTING CONTROLMODE Optional Relay Kit Required If ENTER is pressed at the Lit prompt the controller will enter the lighting control mode and the first display willbe Enb enable Using UP or DOWN will allow you to cycle through all available lighting control mode options Enb Strt Stop Page 24
85. is activated Pressing ENTER will toggle the display between 0 and 1 For all relays X relay is activated X 0 relay is not activated Pressing ABORT at the rELy display will bring you out to tESt Press the UP button to proceed to the next prompt PASS 20 Plus Vender Password Protected Menu PASSWORD PROTECTION PASS will be displayed only ifthe password has not been entered Otherwise the function codes will be displayed as listed under the Code Level section of this manual The password is entered via the first four selection switches while the controller is displaying PASS The password must be entered within 10 seconds in the following order 4 2 3 1 The display will go blank after the first selection switch is pressed After completing the sequence press ENTER If the password is not recognized the display will go back to PASS CASH COUNTER CASH DISPLAY MODE If ENTER is pressed at the CASH prompt the control ler will enter the non resettable cash display mode by displaying CASH XXXX XX XX where the X s represent total cash over machine life A decimal will be displayed in the appropriate position with the lower four digits If the cash amount is less than five digits long the upper four digits are not displayed Using UP or DOWN will cycle through each selection as CANN XXXX XX XX where the NN indicat
86. isplayed after returning to the Sales Mode L Service Mode Button Page 14 20 Plus Vender SECTION 3 VENDER PROGRAMMING EXTERNAL MENU 20 Plus Programming Flowchart LED Segments Correct Change Lamp amp Sold Out Lamp Flash Test If Configuration 2 is enabled the following menus will appear REV B 1 02 Page 15 20 Plus Vender SECTION 3 VENDER PROGRAMMING Code Levels Individual modes are identified by displaying their code as follows DESCRIPTION Error Display Mode Coin Payout Mode Tube Fill Mode Test Vend Mode Password Protection Cash Counter Display Mode Vend Counter Display Mode Selection Price Setting Mode Space to Sales Programming Mode Machine Configuration Mode C1 C10 Correct Change Only Preview Data Password Mode Language Selection Mode Time Date Setting Mode Lighting Control Refrigeration Control Mode Block Selection Mode Block Selection Mode Discount Setting Mode Manual Switch Over ride Mode Set Depth By selection Setting Mode Remote Vend Mechanism Routine Return to Sales Mode If optional features C2 under Con Menu are dis abled these menus will not appear and will not apply The exception to this rule is S EP which will not appear but will still apply Code level modes preceded witha es are considered sensitive to incorrect setup procedures Therefore they can only be accessed after a predefined and unchangeable password has been entered via
87. ivates the relay turning off the compressor and condenser fan motors 3 The compressor circulates refrigerant throughout the system by pulling low pressure refrigerant vapor from the evaporator coil compressing it and forcing it into the condenser coil 4 The condenser aided by the condenser fan motor removes heat from the refrigerant as it flows through the condenser coil and releases it to the outside environment The dropping ofthe refrigerant tempera ture changes the vapor to a liquid 5 The capillary tube controls the amount of refrigerant released to the evaporator coil 6 The evaporator coil allows the vaporized refrigerant to absorb heat from the cooling compartment as it flows through the coil 7 The falling temperature in the cooling compartment is caused by the continual circulation of refrigerant through the system removing heat from the cooling compartment and transporting it to the outside environment Note After the door is closed there will be a 5 8 minute delay before the refrigeration system will come on 20 Plus Vender SECTION 4 VENDER COMPONENT EXPLANATION Vend Cycle Stand By Condition In a Stand By Condition the Vender will show the greeting and possibly the vend price if set for a single price or if all prices are set to same and a choice of other optional features on the LED display If a select button is pressed prior to reaching the vend price establishing a credit the display will
88. led Toggle between the 1 and 0 by pressing UP or DOWN Pressing ENTER will save the current setting If ABORT is pressed anytime during this operation the controller will return to EnbX without saving your selection Press the UP button to proceed to the next prompt Strt prompt If X 1 The blocking control is enabled If X 0 The blocking control is disabled Start Time Setting Strt If ENTER is pressed at Strt prompt the controller will display Enter into daY by pressing the ENTER button The display will show the current day of the week followed by a 1 ifthe timer is active on that day or 0 if the day is not active on that day If X 1 The timer is active on that day If X 0 The timer is not active on that day Using UP or DOWN will allow you to cycle through the days of the week non tue UEd thu Fri SAt Sun or AII Press ENTER at the desired day to activate or deactivate the timer for that day The value must be blinking to edit the selection Press UP or DOWN to toggle between 1 or 0 When desired setting is shown press ENTER to save your setting If ABORT is pressed anytime 20 Plus Vender during this operation the controller will return to the daY prompt without saving your setting Press the UP button to proceed to the next prompt Hour If ENTER is pressed at the Hour prompt the left two digits of the displa
89. ll enter the test vend mode Using UP or DOWN will allow the operator to toggle between the following modes VEnd Column Vend Test SL Selection Switch Test SO Sold Out Test per column dSP Display Test rELY Relay Test CnP FAn Lit Htr Page 18 Column Vend Test UEnd If ENTER is pressed at the UEnd prompt the controller will enter the column vend test mode The display will show CO 1 which represents column 1 Pressing UP and DOWN cycle through the available columns If ENTER is pressed the controller will attempt to vend a product from the displayed column Vends made while in this routine will affect only the test vend counters If ABORT is pressed at anytime during this operation the controller will return to the UEnd prompt Press the UP button to proceed to the next prompt SL Selection Switch Test SL If ENTER is pressed at the SL prompt the controller will enter the selection switch test mode The display will show SL 4 which indicates that the fourth selection switch was pressed last When any selection switch is pressed it will be represented by the right two digits The last selection switch pressed will remain on the display until the service mode timer expires or the ABORT button is pressed and held for two seconds this will return the controller to the SL prompt Press the UP button to proceed to the next prompt
90. m 200307 amp after B 79 Wide Marketing Clip On Kit 338501 72 Narrow Marketing Clip On Kit 341503 Item Part Number Length inches Item Part Number Length inches A 339539 34 25 A 341505 28 18 B 339538 34 25 B 341504 28 18 338502 76 94 339536 69 38 D 338503 74 00 D 339537 66 44 E 339541 15 50 E 339541 15 50 F 339545 15 50 F 339545 15 50 72 Wide Marketing Clip On Kit 339535 A 339539 34 25 B 339538 34 25 C 339536 69 38 D 339537 74 00 E 339541 15 50 F 339545 15 50 Page 70 20 Plus Vender SECTION 7 EXPLODED VIEWS A 79 Wide Marketing Clip On Kit 294501 Item Part Number 291539 291538 292513 292514 291541 291545 gt 72 Wide Marketing Clip On Kit 291535 291539 291538 291536 291537 291541 291545 AMmMoUaADS 20 Plus Vender B Length inches 33 73 33 73 76 44 73 53 14 92 14 92 33 73 33 73 68 88 65 97 14 92 14 92 Red Marketing Clip On Trim 1522XX to 200306 72 Narrow Marketing Clip On Kit 293503 Length inches Item moa Part Number 292516 292515 291536 291537 291541 291545 27 66 27 66 68 88 65 97 14 92 14 92 Page 71 SECTION 7 EXPLODED VIEWS A Marketing Trim prior to run 1522 B 79 Wide Marketing Kit 290586 72 Narrow Marketing Kit 293502 Item Part Number Length inches Item Part Number Length inches A 290587 33 64 A 292508 2727 290588 33 64 29250
91. nd A 4 p Freon Flow Y Page 35 SECTION 4 VENDER COMPONENT EXPLANATION CAPILLARY TUBE The capillary tube is located in the refrigerant line between the condenser and evaporator coils The small diameter tube is used as a metering device to control the flow of liquid refrigerant to the evaporator coil This creates a low pressure causing the refrigerant to vaporize and absorb heat as it passes through the evaporator DRIER The drier is located in the refrigerant line between the capillary tube and condenser It traps and removes moisture from the refrigeration system while allowing oil and refrigerant to pass through the system ACCUMULATOR The accumulator is located in the refrigerant line between the evaporator coil and compres sor The accumulator traps any liquid refrigerant which did not vaporize before it reaches the compressor COOLING COMPARTMENT Thecooling compart ment is the sealed area of the vender that holds the product for delivery This area is designed to allow free flowing air to circulate throughout the product Page 36 The Electronic Refrigeration Cycle 1 The temperature sensor electronic thermometer informs the board of the cabinet temperature The boards function is to interpret the temperature and turn on off according to the program setting for refrigera tion 2 The control board activates the relay turning on the compressor and condenser fan motors The control board also deact
92. nd in the 20 PLUS please contact Royal Vendors Customer Service Department Figure 1 1 Page 7 SECTION 2 SET UP AND INSTALLATION VENDER IDENTIFICATION Your 20 PLUS can be easily identified by taking note ofthe following three items 1 Vender Serial Plate mounted on the exterior left side of the vender door 2 Refrigeration Serial Plate mounted on the kick plate of the refrig unit 3 Control Chip Revision Number Mounted on the middle part of the control board VENDER SERIAL PLATE The vender s main serial plate shown in figure 1 2 is located on the exterior left side of the vender s main door and has the following information Vender model number Vender serial number Amps required by vender Unit charge of R134A Refrigeration design pressures B ROVAL MODEL RVCC 780 13 VENDORS RIA SERIAL NUMBER AMPS R134a 1999361 A00006 12 525 7 DESIGN PRESSURES 300 HS 156LS 115V 60HZ 1PH LISTED REFRIGERATED VENDING MACHINE 66E9 SUITABLE FOR OUTDOOR USE Figure n The vender s model number contains two important pieces of information The machine type such as RVCC Royal Vendors Coca Cola It also contains the vender model number such as 780 13 capacity of 780 twelve ounce cans 13 selections How to read a Serial Number The first 4 numbers represent the year the vender was produced The 5th and 6th numbers represent the week within the year the vende
93. ng is disabled Vending Over ride Und If ENTER is pressed at the Und prompt the controller will enter the vending over ride setting If X is blinking 0 the vending over ride will be disabled if X is blinking 1 the vending over ride will be enabled When enabled no selection will be allowed to vend and a nO SALE message will be displayed Using UP or DOWN will allow you to toggle between 1 or 0 If ABORT is pressed during this operation the controller will return to Und without saving your selection Press UP to proceed to the next prompt bLC Page 29 SECTION 3 VENDER PROGRAMMING Blocking Over ride bLC If ENTER is pressed at the prompt the controller will enter the selection blocking over ride enable setting and the first display will show the current setting bLCX is blinking 0 the selection blocking over ride is disabled or if blinking 1 the selection blocking bLC1 amp bL C2 over ride will be enabled X 1 Selection blocking bLC1 amp bLC2 15 enabled Turns off timer control modes X 0 Selection blocking is disabled Using UP or DOWN will allow you to toggle between 1 or 0 If ABORT is pressed anytime during this operation the controller will return to the bLC without saving your selection Press the UP button to proceed to the next prompt dSC Discount Over ride dSC If ENTER is pressed at the d
94. nplug one of the wires with the pink connectors from the relay Also unplug the 110VAC side of the relay If the unit cuts off then replace the relay Defective relay Contacts welded together If the unit continues to run after unplugging everthing from the Main powercord relay replace the junction block 20 Plus Vender SECTION 5 MAINTENANCE ERROR PROBABLE CAUSE CORRECTIVE ACTION Check the steps above if the unit runs when the door is open Evaporator freeze up See above Check wiring to evaporator fan Check for 110VAC If no Evaporator fan not running voltage is found replace the junction block If the correct voltage is found replace the evaporator fan motor Check for condensation around the inner door for air leaks Air leaks around the inner door or port body Ensure the door is tightened down far enough Make sure the port door is not held open Mullen area not properly sealed area where the harnesses enter the cabinet Apply permagum Check to make sure water can freely flow through the drain Drain tube clogged tube SETP set too low Increase the SETP to 40 degrees F Refrigeration unit not charged properly Replace unit 20 Plus Vender Page 53 REFRIGERATION FLOW CHART SECTION 6 dies eq y ey 20 Plus Vender eseud 01 06 04 09 sok ielelnooe 5 eui si ou uo
95. on unit will run according to the SEtP setting Note If enabed set to 1 the cabinet temperature will rise to the Stor temperature operated by the timer program ONLY if the Start and Stop times are set Start Time Setting Strt If ENTER is pressed at the Strt prompt the controller will display of the week Enter into daY by pressing the ENTER button The display will show the current day ofthe week followed by a 1 ifthe timer is active on that day or 0 if the timer is not active on that day If X 1 The timer is active on that day If X 0 the timer is not active on that day Using UP or DOWN will allow you to cycle through the days of the week non tue UEd thu Fri SAt Sun or All Press ENTER at the desired day to activate or deactivate the timer for that day The value must be blinking to edit the setting Press UP or DOWN to toggle between 0 or 1 When desired setting is shown press ENTER to save your setting If ABORT is pressed anytime during this operation the controller will return to the daY prompt without saving your selection Press the UP button to proceed to the next prompt Hour If ENTER is pressed at the Hour prompt the left two digits of the display will begin to flash prompting the user to adjust the hour setting UP or DOWN is used to adjust the hour When the desired hour is shown pressing ENTER will cause the right
96. or Column s Other Front Retainer Adjust the column s other retainer making sure it is located in the same number slot Figure 1 Package Orientation See Fig 2 See Fig 3 20 Plus Vender SECTION 2 SET UP AND INSTALLATION Using the Hand Held Computer HHC to Program The Vender The20 PLUS interfaces with Direct Exchange Uniform Communication Standard DEX UCS or DEX UCS Compatible Hand held Computers HHC The HHC may be used to program the 20 PLUS vend price and space to sales as well as other pertinent MIS and security informa tion The HHC interfaces to the vender controller via a computer socket located near the control board Once the HHC is connected and meets initial communication requirements it may then be used to program the 20 PLUS See separate HHC manual for detailed programming instructions NOTE The HHC may be used to lock out the manual programming of the vender CAUTION Connect HHC only afier power has been applied to the vender Allow 8888 message to clear from controller display before connecting HHC Testing the Vender Load coins in coin mechanism through TuFL mode and make sure all coins lie flat Close the vender door and secure with door lock Using a variety of coins and or dollar bills check the vender operation by vending several cans and or bottles from each column Before putting vender into service allow the vender to run overnight to stabilize th
97. r codes shown below consist of two codes a Main Error and a Detailed Error These errors are not a replacement for your knowledge of the Vender or its operation They will only point you in the general direction of the problem Most Vender parts are independent of one another Because of this most problems can be confined to the item in question such as a LED Display Coin Changer or Select Switch the harnessing connecting it to the Control Board and the Control Board itself Upon opening the Vender s main door you will enter the Service Mode The display will flash any Vender Error Codes or none if no problems exist Errors be cleared from the Eror Mode within the Service Menu Note It is recommended the Error Codes be cleared after correcting any problem s to prevent confusion and unneces sary work in the future Error Codes MAIN DETAILEDERROR CORRECTIVEACTION SELS SS 1 thru SS 12 sel switch closed Fix stuck button switch or replace switch CHAr CC Changer Communication Check changer harness connections TS Changer Tube Sensor Consult changer manufacturer IC Inlet Chute Blocked Check Vender s coin chute for blockage tJ Changer Tube Jam Check changer s coin tubes tube sensors CrCh Changer ROM Checksum Consult changer manufacturer ACCE Excessive Escrow Check for stuck coin return lever nJ Acceptor Coin Jam Check for blockage dirty sensor in acceptor LA Low Acceptance Rate Consult changer manufacturer
98. r was produced The Ist letter represents the style of vender The 2nd letter represents the location the vender was built The last five numbers represent the number of that model built with in that week Page8 REFRIGERATION SERIAL PLATE The refrigeration serial plate is located in the bottom ofthe vender s cabinet in front of the condenser coil and is mounted to the refrigeration unit kick plate It looks similar to the serial plate shown in figure 1 2 with the exception that the model number specified is the refrigeration unit model There is currently one model in use Model 8000 Compressor Size Super 1 3 Horsepower Note This is a special refrigeration unit designed for this vender Modes of Operation The 20 PLUS operates in three basic modes Sales Mode Open Door Mode and Service Mode Sales Mode This is the normal mode of operation when the vender door is closed This display will scroll one of these messages unless credit is present 1 The point of sale P O S greeting 2 SOLd OUt if the controller detects that all selection columns have been sold out or if there is a vend problem 3 NO SALE til if all valid selections are included in the lockout range and one of the lockout time ranges is active If the SOLd OUt message is displayed the SOLD OUt LED willalso be flashing If the Free Vend Switch is on the FrEE message will be displayed immediately after the P
99. reader communication Reader Error Card reader error see card Refer to card reader manual for reader manual for description of No test available corrective action error codes On line module communication Proper communications No communication for 5 sec On line network communication Network is not responding Proper communications OLM can not call out On line module internal problem causing improper functions check sum etc Remote vend Mech No i communication ior je dC rUnd Remote Vend SNe lay 5 Display Proper communications Device pay No communication for 5 sec P Error Code must be manually cleared See Eror section of this manual for detailed instructions Page 46 20 Plus Vender SECTION 5 MAINTENANCE ERROR DETAILED ERROR ERROR CODE DESCRIPTION Error code number XX device specific Unplugged or defective temperature sensor error Temperature three or more degrees below the compressor cut out setting Cabinet termperature is above the limit Heating System has failed to increase 1 degree per hour Compressor is not cooling within 30 minutes of turning on TEST PROCEDURE CORRECTIVE ACTION Check the temperature sensor connection of the control board to make sure itis plugged in Check if it is wired properly and the pins are making contact 1 Check the refrigeration unit before opening the vender s main door
100. ressing ABORT will return to the CStS prompt without saving any of the changes If ENTER is pressed at a SLXX prompt the display will show Cnn where is the column number Pressing UP or DOWN will cycle through all 12 columns If ENTER is pressed at any column indicator the display will change to CnnY where will be 1 ifcolumn is currently assigned to the selection or 0 if it is not UP and DOWN can be used to change the assignment status of the column Pressing ABORT at this time will return the user to the Cnn display without changing the status of the column while pressing ENTER saves the displayed status of the column Pressing ABORT at any column indicator Cnn returns the user to the SLXX display Pressing ABORT at this point will move the user to the SAUE option While at the SAUE prompt pressing ENTER saves the custom space to sales settings and returns to the code level StoS while pressing ABORT returns to the CStS prompt without saving the settings Press the UP button to proceed to the next prompt rStS NOTE Assigning a column to a selection does not clear previous assignment of that column Care must be taken to ensure that a column is not mistakenly double assigned or left unassigned E SPACE TO SALES SETTINGS 12 COLUMNS Opt3
101. rketing Inner Door 296610 1 2 79 Inner Door Gasket 815350 1 3 Port Door Frame 815191 1 4 Port Door 815192 1 5 Port Door Rod 811028 1 6 Lock Nut 226 32 905006 1 3 6 Port Door Assy 810053 1 7 Burst Open Latch 812002 1 8 Bushing 1 38 916003 2 9 Clamp Cable 1 916004 1 10 Rivet 3 16 Diameter 908002 2 11 Bushing Inner Door 815026 2 12 Hinge Inner Door Top 010520 1 13 Nut 8 32 905001 2 14 Screw Self drilling 8x1 2 902001 50 15 Hinge Bottom Door 296504 1 16 Bolt 1 4 20x1 901003 2 17 Loading Instructions 931408 1 18 Controller Instructions 931406 1 20 Plus Vender Page 63 EXPLODED VIEWS SECTION 6 Refrigeration Unit 296410 Econo Cool Refrigeration Unit 156490 1 1 JL i EE SEEK FEES EES ee Doe 9 MOM oe 20 Plus Vender Page 64 SECTION 6 EXPLODED VIEWS Item No Description Part Number Qty 1 Heat Exchange See Note 1 1 2 Dryer 824011 1 3 Condenser 820008 1 4 Condenser Motor 839010 1 Blade Only 810014 5 Screw 8 32x1 2 901006 2 6 Capstart Compressor 819028 1 1 3 Tecumseh R134a 7 Relay 1 3 Tecumseh 836065 8 Overload 1 3 Tecumseh 822010 9 Compressor Lead See note 1 10 Grommets Compressor 916015 4 11 Grommet Plug 815017 4 12 Clip Compressor 914002 4 13 Screw 8x1 2 902004 4 14 Fan Shroud Assy 210088 1 15 Evaporator Coil 820002 1 E
102. rovided with bill acceptor card reader 1s already connected to the bill acceptor card reader 2 If utilizing a coin changer unplug the coin changer connector 3 Plug the Y harness mating connectors of the bill acceptor card reader to the coin changer if applicable and the vender s MDB harnesses Loading the Vender Resetting a column or setting up a column for the first time 1 Set Space to Sales refer to Space to Sales Label for selecting an option 2 Adjust by selection column depth setting Configure SdEP based on package to be vended See Vender Controller label 3 Set package orientation according to figure 2 1 4 Set front and rear retainer positions for package length See Figure 2 2 for proper retainer positions for each package type 5 Set the Cap Stops in proper positions see figure 2 1 For loading push Cap Stop in toward the partition After loading pull Cap Stop out into the column Note Bottles in front columns should be loaded with caps facing away from the column divider Bottles in rear columns should be loaded with bottoms facing each other Can tops can be loaded either way but the last two cans in a column should always be loaded on the left side of the column see figure 2 1 Front Rear Retainer Retainer Package 200z Coke 7 20 oz Sprite 7 200z Fruitopia 7 20 oz Dasani 7 20 oz Surge 7 200z Barq s 7 200z Powerade 9 120z Can 14 NO F2 EP
103. s manually in the CPO mode or during the Sales Mode and the above two procedures have failed replace the control board and test payout both in the CPO mode and during a sale Defective controller Changer payout buttons are disable while door is Enter the Service3 Mode or access the Coin Payout closed or while in Open Door Sales Mode Mode CPO Page 49 SECTION 5 MAINTENANCE ERROR PROBABLE CAUSE CORRECTIVE ACTION BILL ACCEPTANCE Bill Acceptor will not pull bill in No Power to validator Unplug vender for 10 seconds and replug to see if bill acceptor cycles If not check acceptor harnessing or replace the bill acceptor Wrong acceptor harness or wires of the harness are in the wrong positions Make sure that the acceptor harnessing is correct for your style acceptor and that it s wired properly Acceptance disabled by coin mech if present or bad harnessing Make sure that the coin mech is plugged in accepts coins and that the coin tubes have enough coins to enable bill acceptance Coin Mech is not operative Make sure that the changer harnessing is correctly connected and has continuity Repair or replace if necessary Replace acceptor and test If acceptor accepts bill acceptor was defective Replace bill acceptor Bill Acceptor takes a bill not establishing a credit Defective acceptor harness credit not getting from acceptor
104. s mounted on the right bottom portion of the stack The reflectors are located on the left bottom portion of the stack When the optic field is broken a signal is sent to the board indicating product was delivered and signals the controller to reset and initiate payback of change if too much money was inserted see Figure 3 2 Note While vending with the door open it is possible for the optic sensor to be hindered by light coming into the cabinet when the door is open 20 Plus Vender Delivery Chute Figure 3 2 To properly adjust the optic sensor when replacing a KO control board from a Coke 20 Plus Vender Instructions 1 Unplug optic sensor harness from the control board P14 2 Adjust the set screw on the control board clockwise until the indicator light becomes solid Once the light becomes solid continue two full turns clockwise 3 Plug optic sensor harness to the control board P14 Note After the optic sensor harness is plugged in the indicator light on the control board will go out and the indicator light on the optic sensor board will come on 4 Test adjustment by passing your hand across the path of the two optical sensors in the cabinet Watch for the indicator light on the control board LED1 to blink when the path is broken Caution If the optic sensor harness is plugged up to the wrong pin position P2 which is for the L E D the opti
105. se have the full vendor unit serial number A copy of the Packing Slip the correct serial number and complete Return Material Tag provided with part are required for sending back parts Please fill out the Return Material Tag completely keeping the white copy for your records and sending the yellow tag back with the attached part Make sure you have your company name address phone number serial number and model number along with a brief explanation of the problem 5 Ifthe item returned is not under warranty it will be sent back to you at your expense or it will be scrapped 6 All warranty parts should be properly wrapped and packed securely to avoid further damage Refrigeration units that are returned from the field and have been tapped into tampered with not packaged properly or have had the serial plate removed will void the warranty 7 If parts are not returned within 15 working days the invoice will be due in full Royal Vendors Publication ROYAL 833030 Rev I 10 03 Printed in the United States of America
106. sformer Computer Socket Figure 5 2 Removal of the Vender Door 1 Unplug the vender 2 Disconnect the releasable wire tie by pressing down on the tab on the wire tie 3 Disconnect all harnesses at the bottom of the door Remove the inner door ground wire 5 Remove the inner door by pushing down on the lower hinge pin and then pulling the door out from the bottom to allow it to drop off of the top hinge this is easier with the inner door in the closed position 6 Have someone stand at the front of the main door to balance it so it will not fall over 7 Release the lever located at the top left of the cabinet near the top hinge 8 Pick the door up off ofthe lower hinge Remove the removable vandal panel the left panel Pull out the spring loaded latch pin on the bottom hinge on the inside of the cabinet and hold Then push the bottom hinge back until the first stud is even with the cabinet Push down on the bottom hinge that is hanging out of the cabinet to release from its latch inside of the cabinet This may require a little finese 12 Once the bottom hinge is loose pull it towards you and remove it from the cabinet and release the spring loaded latch pin ec 1 Page 41 SECTION 5 MAINTENANCE Reattaching the Vender Door 1 Pull out on the spring loaded latch pin and hold 2 Insert the bottom hinge into the hole on the bottom left ofthe cabinet and angle it down in
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108. the UP button to proceed to the next MANUAL SWITCH If the vender is equipped with a key switch it can be used to over ride numerous operations of the vender The key switch can control one or several features When the switch is activated the feature is over ridden Press ENTER at the OUEr prompt the controller will enter the key switch over ride setting and the first display will show FrE Using UP and DOWN will allow the operator to toggle between the following modes FrE Und bLC dSC Lit and FrG An over ride switch kit must be used to over ride the following features FrE Free Vend Enable Und Vending Over Ride bLC Selection Blocking Over Ride dSC Discounting Over Ride Lit Lighting Control Over Ride Refrigeration Over Ride Free Vend Enable FrE See Service Bulletin 167 If ENTER is pressed at the FrE prompt the controller will enter the free vend over ride setting FrEX if X is set to 1 free vending is enabled if X is set to 0 free vending is disabled Using UP or DOWN will allow you to toggle between 1 or 0 If ABORT is pressed anytime during this operation the controller will return to the FrE prompt without saving your selection Press the UP button to proceed to the next prompt X 1 Free vending is enabled X 0 Free vendi
109. the selection switches Once the password has been entered all functions willbe available PASS will be displayed only if the password has not been entered Otherwise the function codes will be displayed as listed above The password is entered via the first four selection switches while the controller is displaying PASS The password must be entered within 10 seconds the following order 4 2 3 1 The display will go blank after the first selection switch is pressed After completing the sequence press ENTER If the password is not recognized the display willremain blank but willreappear if no buttons are pressed Page 16 Code Level Explanation ETA ERRORDISPLAY MODE If ENTER is pressed at the Eror prompt the controller will enter the error display mode If no errors have occurred since the last error reset the display will show nonE If an error has been detected since the last error reset the display will show the first error summary code that has occurred EXAMPLE CJXX would indicate a column jam error If ENTER is pressed the controller will display the detailed error for the summary code UP and DOWN will cycle through any remaining error detail codes If the ABORT is pressed while displaying any detailed code the controller will return to the summary code If the ABORT is pressed while displaying any summary code the controller will return to the code level If ENTER
110. the transformer Lights defective Check transformer connection to Check power from Transformer not properly connected or defective transformer controller board See Interconnect Drawing this section Replace if necessary Defective display or display harness Check display and display harness and replace if necessary Defective controller board Replace controller board No Digital Display Vender Lights On Vender Scrolls Message On Display Changer out of tune Defective changer See Tuning Changer Replace changer Replace board But Does Not Accept Defective controller board Money Vender Accepts Money But Does Not Defective changer Replace changer Credit Defective controller board Replace board Vender Accepts And Credits Money But Defective selection switch Replace selection switch Does Not Vend Does Defective selection switch harness Defective Repair or replace harness Not Indicate a Sold controller board Replace controller board Out Vender Delivers Wrong Vender loaded wrong Product Vender Space to Sales set wrong Defective controller board Replace controller board icu Chips on control board not seated properly Seat the chips down properly Bad LED connection Scrape the pins on the LED Unplug everything from the board except the LED and power in If the 8888 s remain then replace the board Correct loading See StS Defective control board If the 8888 s have disappeared
111. tion is sold out the customer will be allowed a full refund or an alternate selection If the Vender is totally sold out of a product illumination of the sold out lamp and the sold out message on the digital display will be continuous No money will be accepted into the Vender in a total sold out condition Resetting Sold Out Selections A sold out condition is only cleared by the Vender s door switch by opening the Vender s main door If a sold out condition is not cleared the Controller will not attempt to vend from that selection The display will not cycle to indicate a vend is in progress It will automatically show sold out upon pressing the select button either before or after reaching a vend price Page38 20 Plus Vender SECTION 5 VENDER MAINTENANCE Vender Maintenance General Maintenance WHAT TO CLEAN A routine cleaning schedule is the best way to insure the optimum possible operation and appearance from your 20 PLUS PART CLEANINGMETHOD Control Board The Vender s Control Board should always be enclosed inside its cover to protect it Routine cleaning 15 not necessary but if desired the Controller s area may be blown out with compressed air Condenser and For efficient operation the Condenser and Evaporator Coils must be kept Evaporator Coils clear of any dirt or foreign materials Clean dirt and lint from the Condenser and Evaporator Coils with a brush vacuum cleaner or compressed air
112. to control board through the harness Make sure that the acceptor and harnessing is correct for you rstyle of acceptor and it is plugged in and wired properly Defective acceptor Replace test acceptor Defective controller Replace test controller Bill Acceptor takes a bill and credits but not erasing credit Defective wrong acceptor interface harness Defective bill acceptor Refer to bill acceptor service manual or bill acceptor representative Replace acceptor and test acceptance and erasure of credit Defective controller Replace test controller for erasure of credit Acceptor takes a bill and allows payback of coins without a selection Controllers configurations not set properly Access vender confiuration modeand check and Forced Vend setting Vending Problems Multiple Vending Depth settin gnot set correctly SdEP mode May be set to single depth Enter SdEPMode and check setting to be correct Refer to SdEP section of this manual Wrong product vending upon selection Misload by vender loader Ensure that all product within each column is the same Space to Sales not set properly Look for StS error Check or reset Space to Sales Miswired selection Check the wiring from the controller to the selection Switches Defective controller board Unplug the sensors connection from the control
113. trol board is constantly looking for feedback resistance from the vend motor letting the controller know that the motor is turning If the motor circuit is broken and the proper feedback is not recognized within two seconds that particular column will register sold out This occurs so the customer does not have to wait for a sold out message through the entire vend cycle Product Delivery As the can or bottle drops onto the product delivery chute an optic field is broken and the optic sensor sends a low voltage signal to the Vender s Control Board This indicates that a product has been vended After the Control Board receives the sensor s signal it will take into account how the Vender is programmed set depth and will actaccordingly Ifthe first can has just vended the Control Board will kill all power to the vend motor at the exact same time that the optic field was broken this avoids a multiple vend of the next product to the rear of the cabinet After the third can vends the Control Board will cycle the vend motor to pick up another load of product This allows a quick vend less than three 3 seconds for the next customer Note The Control Board will go through a learning process known as the Learning Mode It will be reset either on power down up or a door opening closing This allows the Vender s Controller to decide which is the front or rear product in the rear column The Learning Mode acts in conjunction wit
114. ts replug each connection one at a time and test acceptance after each Short in coin mechanism Acceptor is dirty or other problem may exist not Clean acceptor or contact your local coin mech tuned dealer Short in control board If above procedures do not work replace controller Coin return lever pressing down on acceptor s Make sure changer is mounted correctly and the coin coin plunger return lever is in the proper position Acceptor is dirty or foreign matter is in the path Clean acceptor or contact dealer Coin changer is improperly tuned if tunable Contact manufacturer for tuning Defective controller board Replace test controller Check harness for cut wires or wrong bad connections Test each wire for continuity or test to ground If found to be defective replace IF NO CREDIT Defective harness between coin mech and control board will have CC error Replace coin mech and test If OK then check the IF ERRATIC OR NO CREDIT Acceptor or coin following mech IF NO CREDIT Defective controller Replace test controller Test vender s manual coin payout If vender won t pay Defective harness between coin mech and out using the CPO mode or during sales check control board harness for cuts bad continuity or wrong connections If defective replace and test Replace coin mech and test If it pays out the coin Defective coin mech mech was defective If coin mech won t payout coin
115. two digits to flash showing the current minute setting The minutes are set in the same fashion When the minutes are properly displayed pressing ENTER will save the start time and return to the Hour prompt Pressing ABORT from the Hour prompt will return the controller to Strt prompt Press the UP button to proceed to the next prompt StoP Note The time is based on 24 hour time Military time Page 25 SECTION 3 VENDER PROGRAMMING Stop Time Setting StoP If ENTER is pressed at the StoP prompt the controller will display daY day of the week Enter into daY by pressing the ENTER button The display will show the current day ofthe week followed by a 1 ifthe timer is active on that day or 0 if the timer is not active on that day If X 1 The timer is active on that day If X 0 The timer is not active on that day Using UP or DOWN will allow you to cycle through the days of the week non tue UEd thu Fri SAt Sun or All Press ENTER at the desired day to activate or deactivate the timer for that day The value must be blinking to edit the selection Press UP or DOWN to toggle between 0 or 1 When desired setting is shown press ENTER to save your setting If ABORT is pressed anytime during this operation the controller will return to the daY prompt without saving your setting Press UP button to proceed to the next prompt Hour If ENTE
116. ur selection Enable Discount Enb If ENTER is pressed at the EnbX prompt the controller will enter the discount enable mode If X is set to 1 the discount will be enabled and the active selections will be Page 28 discounted during the following programmed time blocks Or if X set to 0 the discount setting will be disabled Toggle between the 1 and 0 by pressing UP or DOWN Pressing ENTER will save the current setting If ABORT is pressed anytime during this operation the controller will return to EnbX without saving your selection Press the UP button to proceed to the next prompt Strt If X 1 The discounting price is enabled If X 0 The discounting price is disabled Start Time Setting Strt If ENTER is pressed at the Strt prompt the controller will display daY Enter into daY by pressing the ENTER button The display will show the current day of the week followed by a 1 ifthe timer is active on that day or 0 ifthe timer is not active on that day If X 1 The timer is active on that day If X 0 The timer is not active on that day Using UP or DOWN will allow you to cycle through the days of the week non tue UEd thu Fri SAt Sun or All Press ENTER at the desired day to activate or deactivate the timer for that day The value must be blinking to edit the selection Press UP or DOWN to toggle between 0 or 1 When desired selection is sho
117. vaporator Cover 296004 1 Note 1 This part is not available individually It must be ordered as an assembly 20 Plus Vender Page 65 SECTION 6 EXPLODED VIEWS Control Panel 9 Sel W A CDC 163520 Before 1525 Control Panel 7 Sel W A CDC 161530 Before 1525 Control Panel 9 Sel CDC 163580 1525 amp after Control Panel 7 Sel CDC 161577 1525 amp after Security Plate W A CDC 161550 Decal Sec Plate CDC 645467 CO OOOOOoOoOococ Page 66 20 Plus Vender SECTION 6 EXPLODED VIEWS Vandal Resistant Door Complete Plastic Trim Kits 1 79 Wide 141590 Before 1525 2 72 Wide 142530 Before 1525 3 72 Narrow 149540 Before 1525 1 79 Wide 143509 1525 amp after 2 72 Wide 142507 1525 amp after 3 72 Narrow 259560 1525 amp after Item Description Part Number 1 Door w a Coke 79 Wide 307510 72 Wide 308510 2 Control Panel 9 Select Non CDC 143510 Before 1525 7 Select Narrow Before 1525 Non CDC 141530 9 Select after 1525 non CDC 143507 7 Select Narrow after 1525 Non CDC 141577 Gas Island Before 1525 285520 Gas Island After 1525 285530 3 Security Plate W A non CDC 141550 4 Validator Cover Coke 011518 5 Security Plate Decal 845396 6 T bolt 1 4 20x1 LG 901037 7 Button Coin Return Lever 803031 Coin Return Bushing 803030 8 Hex Jam Nut 9 16 18 UNF2A 90501
118. ween 0 or 1 When desired selection is shown press ENTER to save your setting Ifthe ABORT is pressed anytime during this operation the controller will return to the daY prompt without saving your selection Press the UP button to proceed to the next prompt Hour If ENTER is pressed at the Hour prompt the left two digits of the display will begin to flash prompting the user to adjust the hour setting UP or DOWN is used to adjust the hour When the desired hour is shown pressing ENTER will cause the right two digits to flash showing the current minute setting The minutes are set in the same fashion When the minutes are properly displayed pressing ENTER will save the start time and return to the Hour prompt pressing ABORT from the Hour prompt will return the controller to Strt prompt Press the UP button to procede to the next prompt StoP Note The time is based on 24 hour time Military time 20 Plus Vender SECTION 3 VENDER PROGRAMMING Stop Time Setting StoP If ENTER is pressed at the StoP prompt the controller will display of the week Enter into daY by pressing the ENTER button The display will show the current day ofthe week followed by a 1 ifthe timer is active on that day or 0 if the day is not active on that day If X 1 The timer is active on that day If X 0 The timer is not active on that day Using UP
119. will select that space to sales option and return to the code level If one of the OPt1 OPt9 CStS or the rStS option is displayed and ABORT is pressed the user will return to the StS prompt without changing the settings NOTES 1 If ENTER is pressed at CLr the StS settings will reset to none 2 There is a decal located on the inner door that shows the relationship between columns and selections 3 If no columns are currently assigned to any selections the LED will read Sold Out 4 If both StS and SdEP selection depth are being changed StS MUST be set first THEN SdEP Ifnot done in the correct order SdEP will be incorrect Page 20 Custom Space to Sales Programming CStS If ENTER is pressed at the CStS prompt the custom space to sales programming mode is entered The display will show CLr Pressing ENTER at CLr will clear all current space to sales settings From CLr pressing UP will bring the display to SL XX and alternate this message with either a blank screen if no columns are assigned to the selection or a sequence of numbers CXX that represent the columns currently assigned to the selection Pressing UP or DOWN will cycle through the remaining selections plus the SAUE save option Pressing ABORT at this point will move the user to the SAUE option where pressing ENTER will save the changes and p
120. wn press ENTER to save your setting If ABORT is pressed anytime during this operation the controller will return to the daY prompt without saving your setting Press the UP button to proceed to the next prompt Hour If ENTER is pressed at the Hour prompt the left two digits of the display will begin to flash prompting the user to adjust the hour setting UP or DOWN is used to adjust the hour When the desired hour is shown pressing ENTER will cause the right two digits to flash showing the current minute setting The minutes are set in the same fashion When the minutes are properly displayed pressing ENTER will save the start time and return to the Hour prompt Pressing ABORT from the Hour prompt will return the controller to Strt Press the UP button to proceed to the next prompt StoP Note The time is based on 24 hour time Military time Stop Time Setting StoP If ENTER is pressed at the StoP prompt the controller will display Enter into daY by pressing the ENTER button The display will show the current day of the week followed by a 1 ifthe timer is active on that day or 0 ifthe timer is not active on that day If X 1 The timer is active on that day If X 0 The timer is not active on that day 20 Plus Vender SECTION 3 VENDER PROGRAMMING Using UP or DOWN will allow you to cycle through the days of the week non tue UEd thu
121. y will begin to flash prompting the user to adjust the hour setting UP or DOWN is used to adjust the hour When the desired hour is shown pressing ENTER will cause the right two digits to flash showing the current minute setting The minutes are set in the same fashion When the minutes are properly displayed pressing ENTER will save the start time and return to the Hour prompt Press the ABORT button to return to Strt prompt Press the UP button to proceed to the next prompt StoP Note The time is based on 24 hour time Military time Stop Time Setting Stop If ENTER is pressed at the StoP prompt the controller will display Enter into daY by pressing the ENTER button The display will show the current day of the week followed by a 1 ifthe timer is active on that day or 0 if the day is not active on that day If X 1 The timer is active on that day If X 0 The timer is not active on that day Using UP or DOWN will allow you to cycle through the days of the week non tue UEd thu Fri SAt Sun or All Press ENTER at the desired day to activate or deactivate the timer for that day The value must be blinking to edit the selection Press UP or DOWN to toggle between 0 or 1 When desired setting is shown press ENTER to save your setting If ABORT is pressed anytime during this operation the controller will return to the daY prompt without savin

Triple Depth Vender with 4-button programming

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