Guardian 6000 Coin Changer Manual
Contents
1. Establishes float at current change level GB Disables Float mode C C9 Shows Payout Cassette coin configuration C Initiates Float Paydown if enabled Menu Structure The main menu consists of three primary functions 1 Audit capabilities 2 Changer Setup and 3 Recommendations The overall menu layout is shown in Figure 19 This figure is also your guide showing where each menu topic is reviewed in this user manual Figure 20 shows more information specifically on the Setup menu What happens if do not complete a programming change and walk away mid stream For safety purposes the Guardian times out if a programming step is not completed It will then default to the prior settings 15 Scroll up down using arrow keys Figure 19 Main Menu Scroll up down using arrow keys Recommendations Setup Menu Float Cassette Coin Config Field Tune General Password SECTION 3 GENERAL CHANGER OPERATION Menu Structure Current Historical Clear Current Float Cassette Coin Config Field Tune General Password Service Setup Menu Structure Set Float Disable Float Overfill Paydn Float Paydn Standard Custom Coin Enable Change Mgmt Security Level Autotest MDB Settings Dual Currency Language Clear Hst Audit Factory Reset Sound page 36 Chg Password Password Level p2. Operation amp Service Manual Coinco TABLE OF CONTENTS SECTION 1 GENERAL INFORMATION Introduction ennnen nr Document Icons A 4 Naming CONVENTION 5 Dimensions amp Specifications 6 Dimensional Drawing nal SECTION 2 INSTALLATION amp SETUP Unpacking Installing the Changer 8 Loading Coins cees 10 Dispensing Coins 11 Setting Float nn 12 SECTION 3 GENERAL CHANGER OPERA TION Steady State User Display 13 General Changer Operation 13 Menu Navigation 19 Menu Structure 5 SECTION 4 TYPICAL USAGE Parring the Guardian 17 Setting Float 19 Enabling Disabling Overfill Paydown 19 Float Paydown tg Audit Reporting 20 Changing the Payout Coin Tube Configuration 21 Cassette Configuration 24 Eliminating a Sig 29 Adding a Token cnn 26 Deleting a Token ene eee een n wani 26 Token Change Value 27 TOKEN Change Routing 27 Optimal Float RecomendationS a 28 Service Recomendations 28 SECTION 5 ADVANCED CONFIGURATION Password 29 Changing the Password 29 Password Protection Levels ee ayan edi 30 Coin Enable en eee en etn 31 Dual CUFFENCY ne 32 Change Management 33 COIN Security Level eenean 34 Language iiiie eee eses eee eee eaaa 35 Clear Historical Audit 39 Factory Reset s3D Disa
3. 19 SECTION 4 TYPICAL USAGE f Audit Reporting The Guardian features a means of tracking and reporting all sales Audit data consists of two types of data 1 Current Data and 2 Historical Data 1 Current Resettable Data consists of changer data stored since the last user reset See Figure 23 for details The user can quickly begin Audit Current Data reporting by pushing MENU twice Refer to Figure 18 for additional information on changer hotkeys 2 Clear Current Resettable Data Clears all changer data since the last user reset Current data can be cleared at any time See Figure 23 How are Exact Change Losses calculated Historical sales activity is used to calculate lost sales when in the exact change mode How are Total Sales quantities and dollar values calculated Every transaction where coins are accepted at or above the predefined vend price equates to a quantity of one sale The sum of these sales is the total sales in dollars Figure 23 Audit Reporting Clear Current Data 1 Scroll using arrow keys to screen below Scrolls automatically Navigation Keys Within Audit ENTER Pause Resume A Scrolls within screens Changer Steady State Mode 20 SECTION 4 TYPICAL USAGE O Historical Data consists of data stored since the changer was first put in service Audit Historical Data displays the same categories of data as Current Data the totals will just be fr
4. FREE e Must then assign tube Scroll Scroll A Enter Scroll E e Options Free to 9 95 Allows scrolling if more e Initial value is current than one token is loaded Figure 35 ef Token Change Routing Change the routing of a previously tuned token See Figure 35 for how to change the routing for a token If free value tokens are routed to tubes the user must ensure the proper tube shim combination is used to allow reliable token payout Please contact Coinco with token diameter and thickness measurements for a coin tube shim suggestion 21 Recommendations This section offers helpful advice on getting the most out of your Guardian 6000 changer The Guardian 6000 tracks a wide variety of usage data to support the audit reporting feature This same data is used to develop the recom mendations discussed in this section There is no better data than that from your specific installation to help optimize changer operation The Recommendations section includes 1 Opti mal Float and 2 Service Figure 36 SECTION 4 TYPICAL USAGE E optima Float Displays the recommended Float level for the changer based on the last 60 days of changer usage The Optimal Float recommendation is based on the most recent changer activity and thus will vary slightly over time based on day to day trans actions To minimize the Exact Change condition and maximize machine sales it is r
5. The number of coins is calculated by the amount of time it takes the emitted sound wave to deflect off the coin stack and return to be detected See Figure 17 Pulse Echo Coin Sensing Techonology Z 04 D LLI YK Figure 17 How often does the changer scan the tubes The Guardian will automatically scan after any coin deposit or payout It will also scan after any change in state e g when the payout cassette or sorting door is opened then closed added one coin to a tube and the coin level sensing did not detect it Why The Pulse Echo coin level sensing method is accurate to within 2 coins It may not necessarily detect a difference when a single coin is added This is normal and is within the technology s margin of error Does the Guardian require tube sensing calibration as with other models No it does not require any calibration to attain its level of accuracy SECTION 3 GENERAL CHANGER OPERATION Menu Navigation The following views summarize menu navigation for the Guardian 6000 changer e General menu navigation and keypad functionality is shown in Figure 13 e The special hotkeys to streamline key operations are shown in Figure 18 Figure 18 Guardian Hotkeys C3 Displays coin denomination and quantity for any individual the selected tube A F Also used for manual alpha key payout 1 push Accesses Main Menu wew 2 pushes Begins Audit Current Data reporting
6. Coin Routing 1 Push MENU button 2 Scroll using arrow keys to screen below sr a deren choice and ENTER Scroll to desired choice and ENTER Changer Steady State Mode Figure 40 32 SECTION 5 ADVANCED CONFIGURATION BA change Management Allows the user to select the preferred method of paying change from the tubes The Guardian 6000 offers three alternatives for satisfying change requirements 1 Least Coin Payout default setting Pays out the most possible coins from the highest denomination tube coin available then moves to the next lowest coin and so on By using the highest denomination tube coins in a descending fashion the least amount of coins are paid out best for consumer USD Alternate Payout A payout algorithm specifically designed to optimize the payout of change based on the U S coin set By using a pre defined set of rules correct amounts can be paid out even if the least denomination tube coin nickels are unavailable If change requirements cannot be satisfied using this criteria the payout defaults to Least Coin Payout Standard Alternate Payout A payout algorithm designed to optimize the payout of change based on the existing coin tube levels in the changer The algorithm will pay one of the lowest denomination tube coins from a tube determined to be full and then resort to least coin payout see Figure 41 for how to change the payout algorithm Figure 41 Change Ma
7. been set 1 Automated Parring System The simplest way to par is by using the Guardian s automated parring recommendations See Figure 21 for details HE coins only need to be added to the front tubes the Sorting Door can be opened instead of the payout cassette Otherwise everything else is the same in Figure 21 2 Manual or Visual Parring The Guardian can also be parred visually by refilling the tubes to the approximate levels This can be accomplished either by using the tube markings or by using the optional Guardian adjustable par rings The Manual or Visual Parring methods are only to be used when Float Mode is disabled e Open the payout cassette all tubes or sort door front tubes only and load coins to the desired tube level marking to the parring level e Par rings can be adjusted to the desired level by sliding them up or down on the tubes 17 SECTION 4 TYPICAL USAGE Automated Parring Routine Note Float must be set to use this capability 1 Depress cassette release lever 2 Swing payout cassette open S 7 e Current tube configuration when cassette release lever depressed Cry e Insert a combination of coins that equals the displayed value 4 85 in this example Close payout cassette e Guardian verifies status of all systems e System check status reported Any problems would be noted e Coin tubes are scanned for updated levels e If too many coins are added e
8. lan guage geg The standard language is defined by the changer Country Code See the Guardian Naming Convention page 5 to determine the Country Code of the changer Change Language 1 Push MENU button 2 Scroll using arrow keys to screen below am m Scroll First screen shows current setting Scroll to desired choice and ENTER Changer Steady State Mode Figure 43 BM clear Historical Audit Clears ALL historical changer information that resides in the changer Gp istorical Data should only reset for extreme cases where the user does not want their data to be revealed e g the changer is being sold to a competitor etc See Figure 44 for more information Clear Historical Audit Stop This will delete ALL changer historical audit information Data cannot be restored after this step is completed 1 Scroll using arrow keys to screen below Figure 44 Incorrect Changer Steady State Mode E Factory Reset Deletes all user settings and returns the changer to the original as new configuration Factory Reset should only be used in extreme cases since all user settings will be deleted Factory Reset does not reset Audit Settings those are cleared else where See Figure 45 for more information se Factory Reset fStop This will delete ALL user settings and return the changer to the original as new configuration Data cannot be restored after this step is completed 1 Scroll us
9. mechanism is adjusted to that the Acceptor gate is fully closed There should be a small gap between the coin return mechanism and the changer escrow lever Changer Components IRDA Link Acceptor Gate Acceptor Release Latch Sorting Door Coin Denomination Markings Payout Cassette Release Latch Escrow Lever Acceptor Release Latch Escrow Lever LCD Display User Interface Keypad Acceptor Docking Cradle Sorting Door Latch External Data Port Graduated Tube Scales Swing out Payout Cassette Access Figure 3 SECTION 2 INSTALLATION amp SETUP Plug the changer harness into the vendin im 9 Power Up Sequence sr0F Verify steps 1 to 7 are completed Figure 7 Typical User Display Messaging correctly 8 Apply power to the vending machine DESIRE 9 The changer will power up perform an auto test of all systems then the Shows current versions of display will begin cycling in steady Ddi state mode See Figure l Performs self diagnostics of systems If there are errors recommendations are given Figure 5 Self diagnostics completed and all systems are functional Float Mode Off Steady State Mode See Figure 17 for an explanation of Steady State Mode messages Note Some Guardian models may show different messaging SECTION 2 INSTALLATION amp SETUP M Loading Coins yt See Figure 10 for coin capacities NOTES e Make sure all coins lay flat and fill e
10. vending machine cashbox LCD display provides visual feedback on the functioning condition of the changer Six inven tory buttons allow the user to manually dispense coins from the coin tubes The MENU button allows access to enter special programming and features The Acceptor Module transmits credit and sta tus information and receives payout and control information from the vending machine The Ac ceptor monitors each coin tube to know when it is full so any additional coins can be routed to the Warning s amp recommended user action s displayed Option 4 Out of Service e Changer non operational and requires immediate attention Coin Acceptance Deposited coins enter the coin inlet funnel where they are directed down a coin rail formed by the mainplate and acceptor gate Optical and mag netic sensors positioned along the rail validate the coins When the coin reaches the end of the coin rail motor and solenoid operated coin doors direct the coins to either the coin tubes cashbox or to the coin return chute Pressing the escrow lever physically opens the acceptor gate allowing bent coins and foreign materials to fall into the coin reject chute Move ment of the front gate is also detected by the coin changer electronics and is communicated to the vending machine controller causing any customer credit to be paid back If coins are deposited too closely together fast feed one or more coins may be reject
11. CD Display Acceptor Gate f User tlons Acceptor Interface Release Latch Keypad Cleaning The majority of your Guardian 6000 changer is opto i ee ocking manufactured from high quality industrial grade Sorting Door Cradle plastic and should be cleaned with a warm water and detergent solution F ri Sorting Door i enomination CAUTION Markings Latch e Never submerge the changer in water External Do not use petroleum solvents steel wool Data Port scouring pads or metal brushes for Release Latch Graduated cleaning Tube Scales e Do not spray any part of the changer with Swing out any type of lubricant Since all coins share a common inlet and coin ramp heavy usage or a dirty environment can result in dirt build up in the acceptor Clean the coin ramp by opening the acceptor gate to the right Hold the gate to prevent it from snapping back Wipe the exposed coin ramp and inner surfaces with a damp cloth For excessively dirty units use a damp cloth and mild detergent Mpo NOT SUBMERGE UNIT IN WATER Maintenance Disassembly Removing the Acceptor 1 Remove the acceptor from the changer housing by pressing the acceptor latch to the right on the front of the acceptor and then pull the escrow lever towards you away from changer housing See Figure 48 2 Disconnect the acceptor s ribbon cable from the changer housing Lift the acceptor slightly to free the lower acceptor studs from the changer housing Place the accepto
12. ach coin tube to be used with at least 5 coins e For the most reliable operation do not load coin tubes above the 100 level marking lt If not using all 6 tubes leave all tubes in stalled and make sure to disable coin rout ing and coin level sensing for unused tubes Anne sal pe d 2 open Use MENU SETUP CASSETTE CUSTOM and e coin Payout Cassette See SE due to lt 2 Figure 8 Pivot the Payout Cassette out of the changer housing to access the coin Figure 8 tubes See Figure 9 Once the latch has been depressed 10 Load coins into the changer the tubes using one of the following 3 options e Using Swing Out Payout Cas sette Rotate the Payout Cassette the Payout Cassette must be at Payout least partially opened before Cassette it can be closed and reset properly Release Fill the six coin tubes to the desired Latch levels with the appropriate coins Refer to the individual labels at the top of the tube determine which coin denominations go in each tube e By Removing Cassette The cassette can also be lifted out of the changer for loading coins Open the Payout Cassette and swing it out then lift the Payout Cassette straight up to remove it See Figure 11 Load coins as de scribed above Reinstall the Payout Cassette by first positioning it on the upper pin then align the lower pin and lower the cassette To Load Front Tubes Only Tubes A B and C can be hand loaded without opening the cassette By p
13. age 29 page 29 See Figure 21 for additional information Scroll within menu Optimal Float Figure 20 Set maintain predefined coin level Turn off Float Mode Enable default disable Overfill Paydown Enable Disable default Float Paydown Assign coin routing for standard cassette Assign coin routing for custom configuration Determine which coins are accepted Set change paying algorithm Enable Standard or High Security by coin Add token assign value and routing Delete previously loaded token Change token value Change routing coinbox coin return tube Block a slug from being accepted Run autotest for changer troubleshooting Change MDB Level for changer communications Accept coins from two countries amp which go to tubes Set baseline language Delete Audit Historical data Return changer to factory settings Disable Enable changer audible feedback Change user password Change password protection level for menu SECTION 4 TYPICAL USAGE Now that you ve installed and completed the basic setup of your Guardian 6000 changer this section will review typical route operations More detailed setup capabilities are detailed in Section 5 Bf Parring the Guardian Parring is the action of bringing the changer back to its original float level This can be accomplished either via the Guardian s automated parring system when Float has been set by the user or visually when Float has not
14. atch to the left and swing the Sorting Door to the left Clean the inner surface of the front cover assembly See Figures 57 amp 58 SECTION 6 MAINTENANCE Figure 56 Coin Inlet Acceptor Funnel Mainplate J Figure 57 10 Access to the various coin paths for cleaning requires the removal of the clear plastic covers The Upper Front Cover pivots to the left Clean both sides of Upper Front Cover See Figure 58 Remove the Upper Back Cover by pushing Its release tab to the right Lift the upper back cover out of the acceptor Clean both sides of the Upper Back Cover See Figure 59 Cleaning the Cashbox Chute 11 Pull the bottom of the cashbox chute out slightly away from the backside of the changer housing and slide the chute down to release Twist the chute clockwise to disengage the upper pin Clean the chute and housing coin path See Figure 60 SECTION 6 MAINTENANCE Inner Surface of Upper Front Sorting Door Cover Assembly Backside of Changer Housing Cashbox Chute Figure 60 SECTION 7 TROUBLESHOOTING Troubleshooting The Guardian 6000 incorporates a range of features to assist the user These include 1 Active audible and visual feedback to make sure the changer is not inadvertently left in a non ready state 2 A changer Autotest capability to cycle and verify proper feedback of all changer systems 3 Warning and Out of Service messages to notify the user of co
15. ble Enable Audible Feedback 36 MDB Level PRES TITI TITI TITI TITI TETE ET E TETE ET ETES TETE TETE ETES TEL TT ET E EL ECTS ETES CELCECECECCECECEUEECEUES 36 SECTION 6 MAINTENANCE Routine Maintenance 3 COSCO OHO E HOES HEE HOEEEE EE OEEOEE EEE OEHOEE SESE OEHE SHOES EE OESEEEES Di mbl 31 ISASSE h NE EEE AE IEN aa anganan aana alasan oe SECTION 7 TROUBLESHOOTING Autotest osc ccsicesisszcasovevnnrsancovsebeetesessctussce cist nangen an aaa awanane 42 Warning Messages 4 Troubleshooting Matrix 45 SECTION 8 PARTS LIST Guardian 6000 Housing amp Payout Cassette Release Latch Assembly 46 Guardian 6000 Chassis 47 Guardian 6000 Payout Assembly 48 Guardian 6000 Payout Cassette Assembly 49 Guardian 6000 Acceptor Assembly Front View 90 Guardian 6000 Acceptor Assembly Back VOW a a ee 51 SECTION 1 GENERAL INFORMATION Introduction This manual contains information on installing operating and maintaining a Coinco Guardian 6000 model coin changer This manual is intended for owners route operators and shop level technicians as a primary source of information Taking time to read this manual and become familiar with the information will help you obtain the best performance from your Coinco Guardian coin changer Product Overview and Features The Guardian 6000 changer incorporates a wide range of benefits including e Six self replenishing coin tubes with cash accountability e Swi
16. dd coins prior to resetting my float level the changer automatically kicks coins out Why Overtill Paydown automatically returns any coins that exceed the Float Mode level Any coins added to the coin tubes after parring or adding coins prior to setting a higher Float level will result in these extra coins being sent to the coin return See Step 14 above for how to Disable Float ume Setting Float Push D F to Disable Float Open cassette and load desired level of coins for float Close cassette and wait for steady state operation cycling display Push MENU button Press E F to Enable Float Or scroll using arrow keys to the screen below E Cancel Enter Changer Steady State Mode 12 SECTION 3 GENERAL CHANGER OPERATION Steady State User Display During steady state operation the user display will show one of four typical screens as shown in Figure 16 Steady State Operation Display Messages Changer Problem Option 3 Warning Figure 16 Fully Functional Option 1 Float Enabled c 29 15 change in tubes e Float set at 34 00 e Add 4 85 to Par changer Option 2 Float Disabled 5 29 15 change in tubes Float mode not used General Changer Operation Acceptor Module The Acceptor Module contains the majority of the Guardian s control logic The Acceptor can elec tronically validate up to 32 different coin types and actively route accepted coins to any of six coin tubes or to the
17. ease refer to Changing the Payout Coin Tube Configuration before proceeding After this has been done you will need to reconfigure the coin routing See Figure 32 below If you do not plan to use all 6 coin tubes leave tubes installed and make sure to disable coin routing and coin level sensing for the appropriate tubes This is done by entering when assigning coins see Figure 32 below for an example On some Vendo and Dixie Narco machines certain changer setup modifications tube reconfigu ration changing coin routing token additions deletions may not be recognized If this occurs cycle power to the main controller board to correct the problem Tokens cannot be routed to tubes using the Custom Cassette menu The Token Routing menu should be used Changing Cassette Tube Configuration 1 Push MENU button 2 Scroll using arrow keys to screen below SE Input Standard cassette designation Shows configuration for entered cassette ty Scroll A Enter Scroll A Changer Steady State Mode Select tube by using Right Left Enter arrows Select coin for each tube by scrolling using Up Down arrows Scrolling to amp selecting will disable coin routing and tube Figure 32 scanning for that position 24 SECTION 4 TYPICAL USAGE ff Eliminating a Slug Slugs are counterfeits or foreign coins that are used by thieves to gain credit for a higher value do mestic coin The Guard
18. ecommended that Optimal Float be checked every month or so The user can then update the Float setting to obtain the optimal changer performance See Figure 36 for how to obtain the Optimal Float Recommendation Mf service Will automatically make a Service recommenda tion based on changer usage See Figure 36 for how to check for Service Rec ommendations Recommendations 1 Scroll using arrow keys to screen below Scroll A Scroll Shows current Float setting and recommended Optimal Float setting based on recent changer usage Changer Steady State Mode Service Recommendations will only be shown if the changer has had significant usage levels 28 SECTION 5 ADVANCED CONFIGURATION Advanced Configuration This section explains the lesser used features of the Guardian 6000 changer WA password The password section protects the more sensitive changer information Entering the Password A password must be entered any time the user attempts to enter a password protected area of the menu These include the Password area of the Setup menu as well as the areas defined by the Password Protection Level see below The basics of Password operation are as follows 1 The default Password for most changer configurations is D E F B 2 The CANCEL button allows you to back up while typing the password or to back out of the Password screen entirely 3 Once the correct password is entered it allow
19. ed if the 13 SECTION 3 GENERAL CHANGER OPERATION acceptor cannot safely route them to the appro priate coin tube When any object coin counter feit coin etc is rejected the changer will tempo rarily delay coin validation to allow the rejected object to exit the changer Housing Module The Housing Module consists of the changer housing MDB harness and changer board The backside of the housing has three mounting holes for attaching the Guardian changer to the vending machine The cashbox coin chute is also part of the housing Coin Tube Cassette The coin cassette contains the six coin tubes that store coins for change payout The front and back halves of the cassette hinge together to form the coin return chute Rejected coins from the acceptor pass through the center of the cas sette assembly and fall out the bottom of the coin changer Accepted coins are guided into the coin tubes Payout Module The bottom of the Guardian changer is the Pay out Module Coins stored in the coin tubes of the cassette are dispensed by the payout modules motor driven belt The belt has two pins attached to it which engage a sweeper at the bottom of each coin tube When the sweeper is engaged one coin is released from the coin tube The ac ceptor module sends information to the payout module for dispensing coins from the cassette 14 Coin Level Sensing The Pulse Echo coin level sensing method emits and detects sound waves
20. eight in Carton Approximately 5 lbs or 2 267 kilograms Figure 1 Controller Vendor Interface 24 Volts DC and 5 Volts Logic Supplies Communication Return 6 G6X Master Transmit 5 Switches RS Jy 34 VDC Return D sun HS veine Digital Machine Display i Controller L Coin Changer e e e en en oi MDB Coin Changer Plug Connect Pin out Line 1 34 VDC Line 2 DC Power Return Line 3 N C Line 4 Master Receive Line 5 Master Transmit Line 6 Communications Common SECTION 1 GENERAL INFORMATION Dimensional Drawing inches mm Figure 2 196 97 on x il NT Ox D lt LU o 25 8 O OL o O Boo nononono ne al ga 1 i nT El 25 pM AN iw lt z S g ra X A lH lt lt a Z i N Dow i Oz e x Ti i o CY 7 NH Z Z O O O O a Q on N w SN D 1 ae 3B g Oo t Oa NN Sw NO lt _ wv Q a 5 Lan oo a ce a8 9 D IN Tt F BS O o gt E t 1 a o Bk a NG y on mN o aS A on m 88 88 2 ol one X 2 3 SECTION 2 INSTALLATION amp SETUP Unpacking Installing the Changer After removing the coin changer from the ship ping carton inspect it for possible damage If the unit is damaged notify the shipping com
21. his occurs cycle power to the main controller board to correct the problem Adding Deleting A Token ure 34 1 Push MENU button 2 Scroll using arrow keys to screen below e Options are 0 to 9 e Default is next available e Options Free to 9 95 lt Option of Tubes only if Token Value FREE e Must then assign tube Other tokens loaded Enter No other tokens Changer Steady State Mode Mf peleting a Token Allows the user to block acceptance of a previously tuned token See Figure 34 for how to delete a token On some Vendo and Dixie Narco machines certain changer setup modifications tube reconfig uration changing coin routing token additions deletions may not be recognized If this occurs cycle power to the main controller board to correct the problem 26 SECTION 4 TYPICAL USAGE a Token Change Value Change the value of a previously tuned token A token that is currently valued as FREE and routed to the changer tubes cannot be revalued without first changing the routing to Cashbox or Coin Return See Figure 35 for how to change token value Token Change Routing Change Value 1 Push MENU button 2 Scroll using arrow keys to screen below lt 7 Enter Allows scrolling if more than one token is loaded e First screen shows current setting e Scroll to desired choice and ENTER Scroll A e Option of Tubes only if Token Value
22. ian enables simple blocking of slugs while the changer is still on site Slugs can easily be blocked by completing the simple field tune in Figure 33 You will need at least one sample of the slug to be blocked to tune the changer Eliminated slugs can be routed to the cashbox to prevent thieves from re using them Figure 33 Eliminating A Slug 1 Push MENU button 2 Scroll using arrow keys to screen below Dropping 10 examples gives better accuracy Decrements to 0 Changer Steady State Mode Success 25 SECTION 4 TYPICAL USAGE Working with Tokens The Guardian 6000 features a wide range of token capabilities all of which can be accomplished while the changer is still on location These capabilities are covered here yt All token capabilities listed in this section can also be accomplished using the Coinco FP 5 Field Programmer Adding A Token Enables acceptance of a token Tokens can easily be added while the changer is still on site by completing the simple field tune in Figure 34 If free value tokens are routed to tubes the user must ensure the proper tube shim combination is used to allow reliable token payout Please contact Coinco with token diameter and thickness measurements for a coin tube shim suggestion On some Vendo and Dixie Narco machines certain changer setup modifications tube reconfig uration changing coin routing token additions deletions may not be recognized If t
23. ing arrow keys to screen below lt gt Cancel Correct Incorrect Enter Changer Steady State Mode SECTION 5 ADVANCED CONFIGURATION Mf disable Enable Audible Feedback Turns feedback sounds from the warning beeper on or off The default setting is on Disable Enable Sound 1 Scroll using arrow keys to screen below Finshecreen shows current setting Enter for Changer Scroll Steady Enter for State OR Mode Figure 46 ff moe Level Allows user to set the MDB communications level The Guardian 6000 offers two MDB Level setting options 1 MDB Level 3 default setting this is the latest communications protocol and provides added functionality It is recommended for all equipment 2 MDB Level 2 this is an earlier protocol to support machines prior to the early 1990s that do not communicate properly using the MDB Level 3 above see Figure 47 for how to change the MDB Level MDB Level 1 Scroll using arrow keys to screen below eco setting Scroll to desired Level and ENTER Changer State Mode Scroll A Figure 47 36 SECTION 6 MAINTENANCE Routine Maintenance Routine maintenance will improve the perfor mance and extend the life of your Guardian changer while reducing the need for more in volved repairs Frequency of maintenance will depend on environment and number of transac Changer Components IRDA Link Escrow Lever L
24. ion Quantity _ 408806 Payout Assembly Complete 47 48 SECTION 8 PARTS LIST Guardian 6000 Payout Cassette Assembly 10 Tube amp Shim Assembly US 408836 2 10 Tube amp Shim Assembly CAN only 25 Tube amp Shim Assembly US 408833 2 25 Tube amp Shim Assembly CAN only 1 00 Tube amp Shim Assembly US CAN 408807 Rear Payout Cassette Assembly D AGDE Par Rings Optonal SECTION 8 PARTS LIST Guardian 6000 Acceptor Assembly Front View 6 x 5 8 PH Phil Type 25 Black Screw Quantity 49 SECTION 8 PARTS LIST 50 Guardian 6000 Acceptor Assembly Back View item Part Description _ Quantity _ 410100 Acceptor Assembly Complete 926031 Acceptor Rear Cover Board Assembly Screw 4 926045 Optics Board Spacer 1 5 408812 Optics Board Assembly w Coils 177 __6 407981 Solenoid amp Frame Assembly 1 7 925288 926001 Mainplate 410015 Chassis to Acceptor Harness 1 Manufactured under one or more of the following patents e USA 4 587 984 4 763 769 4 838 406 5 167 314 5 184 708 5 460 256 5 485 908 5 577 957 5 579 887 5 607 350 5 662 205 5 673 781 5 733 186 6 230 870 France 9302237 Canada CA1 223 364 and CA1 281 134 Germany DE3410924 Great Britain GB2140954 Italy 11263618 5 For United States Coin Acceptors Inc World Headquarters 300 Hunter Avenue St Loui
25. nagement 1 Push MENU button 2 Scroll using arrow keys to screen below 7 First screen shows current setting Scroll to desired choice and ENTER RTE E Changer Steady State Scroll A Scrot A Mode Scroll 4 ie SECTION 5 ADVANCED CONFIGURATION a Coin Security Level Allows the user to determine how tight the acceptance rate should be for each type of accepted coin The Guardian 6000 features two levels of security 1 Standard Security default setting accepts a coin at a minimum of 95 at normal temperatures and changer installation tilts extreme conditions are 90 High Security is 90 and 80 respectively See Figure 42 for how to change the security level for each accepted coin Increasing the Coin Security Level for a coin from Standard to High Security will make it less 3 likely that a similar slug will be accepted yet it will also reject a higher percentage of authentic coins It is recommended that the High Security setting only be used in specific instances to deal with higher slug rates Figure 42 Coin Security Level 1 Push MENU button 2 Scroll using arrow keys to screen below Se Display shows current security setting for each coin ifn Enter Changer Steady State Mode 34 SECTION 5 ADVANCED CONFIGURATION Bf Language Language enables the user to change the user interface LCD display language See Figure 43 for how to change the default
26. ng out illuminated payout cassette e Built in self diagnostics e MDB Multi Drop Bus interface optional MDB to USB converter available e Field tuning for tokens amp slug elimination e Interchangeable coin tubes enable simple payout re configuration e Full support of Guardian features and upgrades using the Coinco FP 5 Field Programmer For Your Records A label indicating the changer s model number and serial number can be found on the side of the Guardian coin changer Refer to the model number and serial number whenever you call your Coinco Service Center for information or service The first four digits of the changer serial number indicate when the unit was built which is also the beginning of the warranty period e First two digits indicate the week of manufacture e Third and fourth digit indicate the year For example serial number 1507000123 in dicates the unit was manufactured in the 15th week of 2007 Icons The following icons will guide you throughout the manual Each icon highlights an area you may want to pay closer attention to Indicates a checklist type of process that you can readily check as you proceed to the next step here to Itis often accompanied by the words DO NOT Indicates that this is a good time to pause step back and verify that every thing is correct before proceeding further D Indicates a warning that you should ad Indicates a helpful hin
27. om the beginning of the changers service life See Figure 23 for details 2 Historical Data can also be reset for extreme cases where the user does not want their sales gt data to be revealed e g changer is being sold etc See Figure 44 for more information Changing the Payout Coin Tube Configuration Your Guardian will typically incorporate a Standard Cassette configuration See Figure 24 The Guardian features the capability of changing individual tubes within the payout cassette The Guardian coin tube locations are designated as shown in Figure 25 Guardian 6000 Standard Cassettes o County A B C D ET F_ us 25 10 5 5 25 256 O US conacal 1 1 35 se 10 25 BE Canada 2 1 25 54 25 256 WBF Canada 52 52 51 56 25 256 Please contact your Coinco Sales Rep for additional configurations Figure 24 Payout Cassette Coin Tube Position Designations D E F gt A B C Changer Top View Figure 25 21 SECTION 4 TYPICAL USAGE Payout Cassette Coin Tubes amp Positions 25 EE Tube 1 Tube 2 Tube 3 Tube 4 Tube 6 Coin us25 uS5 US10 US Tube Assy Pan Ne 408833 1 408834 1 408836 1 Shim Color Hea peue po Be oR Lt Gra Canada Tube Assy 408831 1 408832 1 408833 2 408834 1 408836 2 Shim Color Black Lt Gray Black Bue Gi Note Coin tube numbers e g Tube 2 are marked on the back of the t
28. ommended MDB power level The changer has lost communication with the vending machine controller Out Of Service Messages The changer has a serious internal error and is not operational Please take it to a Coinco authorized Service Center for service There are multiple tube sense errors and the changer is not operational Please take it to a Coinco authorized Service Center for service The changer has a Payout Motor problem and is not operational Please take it to a Coinco authorized Service Center for service SECTION 8 PARTS LIST Guardian 6000 Housing and Payout Cassette Release Latch Assembly 408818 Housing amp Payout Cassette Release Latch Assembly 926054 Payout Cassette Release Latch 926055 Payout Cassette Release Latch Return Spring 45 46 SECTION 8 PARTS LIST Guardian 6000 Chassis Description Chassis Printed Circuit Board Assembly 345 4R4 2 6 345 4R6 8 410007 Chassis Hamess 9 410023 Guardian Lower Printed Ciruit Board Assembly 11 341S4R5 4 xS5 16FHPhIISSPlasScrew 4 _ 12 926051 Cashbox Chute 1 7 IN SECTION 8 PARTS LIST Guardian 6000 Payout Assembly _ ltem Part Descript
29. pany immediately The consignee person or company receiving the unit can file a claim against the carrier for shipping damage We recommend you keep the original carton and packaging ma terials to reuse if you need to transport or ship the coin changer in the future If the coin changer is being stored or used as a spare always keep it in its shipping carton when not in use This will keep it clean and offer the best protection for the unit Installing the Changer 1 Remove power from the vending machine DO NOT connect the changer harness to the vending machine with power connected 2 Remove the acceptor from the changer housing by pressing the acceptor latch see Figure 4 on the front of the acceptor and pull the escrow lever towards you away from changer housing 3 Disconnect the acceptor s ribbon cable from the changer housing see Figure 5 Lift the acceptor slightly to free the lower acceptor studs from the changer housing Place the acceptor in a clean dry area 4 Set the three mounting holes in the back of the changer housing over the mounting screws in the vending machine see Figure 6 Tighten securely by hand oF Re install the acceptor by inserting the lower acceptor studs into the changer housing Plug the acceptor ribbon cable into the changer housing Press the top of the acceptor into the changer housing until the acceptor latch engages the changer housing 6 Verify the vendor s coin return
30. r in a clean dry area See Figure 49 Escrow Lever Acceptor Release Latch Payout Cassette Access 4 38 Removing the Coin Tube Cassette 3 Rotate the Payout Cassette Release Latch downward to open the coin payout cas sette Pivot the payout cassette out of the changer housing to access the coin tubes See Figures 50 amp 51 Lift the cassette straight up off of the double hinge to remove See Figure 52 Figure 50 Payout Cassette Release Latch Figure 52 SECTION 6 MAINTENANCE SECTION 6 MAINTENANCE Removing the Coin Tubes from the Cassette Figure 53 gt To remove an individual coin tube hold the cassette assembly then gently pull the top of the coin tube forward to unsnap the top of the tube Tilt the top of the tube away fromthe cassette and lift the tube out See Figures 53 amp 54 unsnap Coin Reject Path Cleaning the Coin Reject Path 6 To access the Coin Reject Path for cleani ing separate the front and back halves of the cassette apart There is a hinge at the A D tube side of the cassette Spread the cassette apart at the C F tube side See Figure 55 Figure 55 Cleaning the Acceptor ig 40 To open the Acceptor Gate assembly grab the coin inlet funnel and pivot the gate assembly to the right Clean the acceptor main plate inner gate surface and coin ramp See Figure 56 Open the acceptor Sorting Door assembly Slide the Sorting Door L
31. rrections that should be made EI Guardian 6000 Autotest Cycles and verifies proper feedback of all changer systems The Autotest feature can be used to verify the correct operation of all systems After being initiated by the user the changer will cycle each system and report the status of each on the LCD display as the systems are being cycled See Figure 61 for how to initiate the Autotest feature Figure 61 Changer Autotest 1 Scroll using arrow keys to screen below Open both Sorting Cover Door amp Payout Cassette Autotest begins automatically e Guardian cycles and checks status of all systems e Any errors are reported Changer Steady State Mode 42 SECTION 7 TROUBLESHOOTING K Guardian 6000 Warning Messages The LCD user interface display notifies the user of any corrections that should be made or service work to be performed The Guardian displays two types of messages 1 Warnings soft errors that are displayed for the user s information The changer is and will remain in operation with one or more warnings 2 Out Of Service a problem that must be corrected The changer is not operational when this kind of message is displayed Figure 63 shows the different types of messages and what each means All warnings are accompa nied by an audible beep if the sound is turned on See Figure 46 for how to disable enable audible feedback How do access changer usage data The mos
32. s MO 63124 2013 314 725 0100 or 1 800 325 4626 For Canada Coin Acceptors Inc Canadian Headquarters 1 435 Four Valley Drive Concord Toronto Ontario LK4 5X5 Canada 905 738 5777 or 1 800 387 9300 email techsupport coinco com www coinco com Coinco Publication No 927977 01 07 Printed in the U S A 52
33. s access to the user s original destination 4 There is no penalty for multiple incorrect password attempts i e the screen does not lock out access to non password protected items Bf changing the Password Passwords can easily be changed from the default Valid passwords are four characters and are any combination of the letters D E F and B the four ar row keys See Figure 37 for how to change the password If the password has been changed from the standard D E F B and the user cannot remember 3 what it is the Password can be reset by using the Coinco FP 5 Field Programmer Password Change Password amp Level 1 Push MENU button 2 Scroll E arrow keys to screen below NC I e SE Cancel Enter Enter A Correct a Incorrect Changer Steady State Enter Mode Kg s Scroll Pa Scroll Enter Enter First screen shows current setting Scroll to desired Level and ENTER Figure 37 29 SECTION 5 ADVANCED CONFIGURATION EI password Protection Levels Password Protection Levels allow the user to decide which information is protected by a password The Guardian features three levels of password protection e Level 1 The default or lowest level of security e Level 2 Adds Field Tuning and the entire Setup General sections of the menu e Level 3 Adds Float Cassette Configuration and Coin Configuration See Figure 41 for a visual representation of the Password Protection Levels Figure 38 shows ho
34. t or shortcut to sim plify the task Indicates frequently asked questions with their corresponding answers the application and provides direction on how to correct the problem should it occur O Indicates a possible issue dependent on SECTION 1 GENERAL INFORMATION Guardian 6000 Naming Convention G6 X XX XX Protocol X MDB A Protocol A Country Code US United States CA Canada Additional countries available Payout Contiguration Cassette ari a ID Countr A PAT Be 1D BB us 25 10 5 5 25 256 O oi caroael st 81 ose se 106 250 BE Canada 2 1 25 5 25 256 BF Canada 2_ 2 51 56 25 256 Please contact your Coinco Sales Rep for additional configurations Models G6XUS BB Guardian 6000 six tube changer G6XCA BF Guardian 6000 six tube changer MDB protocol BB payout configuration 2 MDB protocol BF payout configuration 1 nickels 1 dime 3 quarter tubes for US market nickel 2 quarters two 1 coin tubes one 2 coin tube for Canadian market SECTION 1 GENERAL INFORMATION Dimensions and Specifications Power Requirements 20 to 42V DC 0 15 Amp average standby 0 6 Amp average operating 1 8 Amp max operating Operating Temperature 0 F to 150 F 18 C to 65 C Storage Temperature 22 F to 160 F 30 C to 72 C Relative Humidity 20 to 95 non condensing Operating Attitude Vertical 3 Shipping W
35. t useful data is displayed for the user in Audit Reporting More detailed data is available to authorized Coinco Service Centers for evaluation and troubleshooting Changer Troubleshooting Acceptor Release Escrow Lever Latch Acceptor Validation Area a Sorting Door Acceptor Sorting Door Sorting Latch Area Payout Cassette Release Latch Swing out Payout Cassette Access Payout Area Figure 62 43 44 SECTION 7 TROUBLESHOOTING Warning Messages Display Definition The changer has an unknown Payout Cassette or tube configuration and cannot route coins Please see Cassette Configuration There is a problem in the Acceptor Validation or Sorting area and these should be checked Cleaning is most likely required There is a problem in the Sorting section Please open the Sorting Door and check the area After correction drop coins to clear the warning message The Escrow Lever is depressed enough to open the acceptor gate or there is a jam in the Acceptor Validation area Please check these areas The Sorting Door has not been closed properly The Payout Cassette has not been closed properly The noted coin tube has had a payout problem Remove the Payout Cassette check that tube and the payout drive belt assembly The noted coin tube level reading is inaccurate due to some interference Please check for any obstructions Power to the changer has dropped below the rec
36. ube by the shim attach point Coin Changing the Coin Tubes There are 5 different tube sizes for the North American market Quarter and nickel tubes can be placed in any of the six payout positions See Figure 25 Tubes for dimes 1 and 2 coins have restrictions on their placement Please refer to Figure 26 for details Each coin tube will require a specific coin shim in order to accurately pay out that coin thickness Please refer to Figure 26 to ensure the correct coin Shims are installed 1 Rotate the Payout Cassette Release Latch downward to open the coin payout cassette Refer to Figure 27 2 Pivot the payout cassette out of the changer housing by pulling on its lower right corner See Figure 28 Once the latch has been depressed the payout cassette must be at least partially opened before it can be closed and reseated properly 3 Lift the cassette straight up to remove it from the coin changer See Figure 29 4 To remove an individual coin tube hold the cassette assembly then gently pull the top of the coin tube forward to unsnap the top of the tube See Figure 30 5 Tilt the top of the tube away from the cassette and lift the tube out 22 Blue Blue Gold Figure 26 See Figure 31 6 Install the replacement coin tubes and shim assembly by first inserting the bot tom of the tube in the cassette then pivot the top of the tube and snap it into the up per part of the cassette Check that all coin t
37. ubes are secured to the cassette l Reinstall the payout cassette into the housing Programming the Coin Routing Whenever the coin tubes are changed the Guardian must be reprogrammed to route coins to the new tube locations See Cassette Con figuration Using a Custom Configuration Payout Cassette Release Latch Figure 28 SECTION 4 TYPICAL USAGE 2 SECTION 4 TYPICAL USAGE BM cassette Configuration Cassette configuration assigns which coins route to which payout tubes Your new Guardian changer will already be configured for the factory cassette and coin routing This step of changing the cassette configuration is only necessary if e a payout cassette has been replaced with a cassette containing different coin tubes or coin tubes in different positions e individual coin tubes have been replaced or moved There are two ways to assign coins 1 Using a Standard Cassette or 2 Using a Custom Configuration 1 Using a Standard Cassette Figure 24 shows the Standard Guardian payout configurations If you are using a Standard cassette find the cassette configuration designation such as BB BD etc in Figure 24 and proceed to Figure 31 to enter this cassette configuration The 2 Using a Custom Configuration a custom configuration is any combination of tubes and or coin routing other than what is shown in Figure 25 If you want to reconfigure the payout tube configuration and have not already done so pl
38. used in all tube Latch scanning and float par calculations Figure 14 Up Down Arrows Shows Right Arrow Move across options are available screen or selects current item above amp below Audit Upper Level Menu Current Menu Lower case for this menu Up Arrow CEE Dispensing Coins up in current menu Verify proper payout operation Left Arrow Go back one menu level l Inventory Buttons 11 Pay out at least two coins from each Letters For coin tube to ensure proper operation Press tube or password actions _ _ _ each coin tube Inventory Button See CANCEL Exit out Down Arrow ENTER Select current Figure 9 to dispense coins of operation or go Scroll down in item or accept close up one menu level current menu operation SECTION 2 INSTALLATION amp SETUP BM setting Float optional Float Mode records and maintains a predefined level of coins in the tubes and typically will maintain a lower level of change in the changer than if Float mode is not used When using Float mode an accepted coin will only be routed to the tube if one has been paid out 13 You can quickly Enable Float at the current coin levels by simultaneously pressing the keypad hotkeys E F Then press ENTER to accept the displayed Float Value 14 To disable or reset Float level simultaneously press keypad hotkeys D F to Disable Float Adjust the coin levels and repeat step 12 above When a
39. ushing the Sorting Door Latch to the left and swinging open the Sorting Door See Figure 12 you can load coins directly in tubes A B and C Figure 9 10 SECTION 2 INSTALLATION amp SETUP Coin Tube Capacities 12 Drop a variety of coins into the Figure 10 changer to ensure proper operation Coin Max Coin Count Country Basic keypad navigation is shown in Figure 14 we o s dis 5e so 4 00 and a coin payout mode summary in Figure 13 254 NANG aa mee Canada 254 oo Coin Payout Modes Manual Payout Figure 13 Normal Mode Keystrokes Payout one or more Hold down alpha key until coins from a tube desired coins are paid out Auto Paydown Mode Keystrokes Payout ALL coins in a Hold down alpha key until at tube least 4 coins are dispensed Pause Resume Press Escrow Lever Coin Payout Stop Coin Payout Press any key Note The last several coins in a tube can be paid out with individual button pushes Figure 11 o o se e a Does the changer pay out all coins from tubes or leave hidden coins How are hidden coins reported As is typical with most changers the Guardian leaves some hidden coins per tube usually 3 5 to ensure incoming Figure 12 coins will always stack properly These coins can be paid out in a manual payout mode Hidden coins are not reported on MDB and are not available for Sorting change making They are reported in Door audit information and are
40. w to change the level LEVEL 2 y A f P yar A g i vo Pant an ee A C OU RE ee L ws OT J Adds Adds Field Tune TOEN General Cassette Coin Config Increasing Security Figure 38 30 SECTION 5 ADVANCED CONFIGURATION E coin Enable Coin Enable allows the user to select which coins are and are not accepted within the standard coin set for the country See Figure 39 for enabling and disabling acceptance of coins within the standard coin set yf The standard coin set for the country is determined by the changer Country Code See the gt Guardian Naming Convention page 5 to determine the Country Code of the changer Figure 39 Coin Enable 1 Push MENU button 2 Scroll using arrow keys to screen below Display shows current status for each coin Kee Enter Changer Steady State Foie Mode 31 SECTION 5 ADVANCED CONFIGURATION 4 Dua Currency Allows coins from two countries to be accepted by the changer and allows the user to set the routing cashbox or coin tube for the coins see Figure 40 for how to enable acceptance of more than one country set of coins lf Dual Currency is enabled then you must select which coins are routed to the coin tubes and which are routed to the cashbox Figure 40 shows how to set which country set is routed to the coin tubes the other country s coins are automatically routed to the cashbox Dual Currency
41. xcess coins are paid out automatically The Overfill Paydown feature can be disabled e Par routine is complete Changer Steady State e Steady state mode Tubes Mode displays updated coin levels Figure 21 SECTION 4 TYPICAL USAGE 4 Setting Float optional See Section 2 Installation amp Setup WA Enabling Disabling Overfill Paydown When the changer is in Float Mode the Overfill Paydown feature causes the changer to pay out any coins in excess of the Float level that are inserted during parring Overfill Paydown is defaulted to on in the standard changer setup See Figure 22 for how to turn this feature on or off Disabling Enabling Overfill Paydown amp Float Paydown 1 Push MENU Button 2 Scroll using arrow keys to screen below SNI Enter for Enter ON Changer Steady State Mode Scroll A Scroll Scroll Scroll Changer Steady State Scroll i oe Mode Scroll Figure 22 M Float Paydown When the changer is in Float Mode the Float Paydown feature causes the changer to route all ac cepted coins to the tubes until they are full the balance then go to the cashbox Float Paydown is commonly used to ensure the maximum change making capability is always available without having to manually fill the changer during the route visit Float Paydown is defaulted to off in the standard changer setup See Figure 22 for how to turn this feature on or off
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