Hammerhead Service Manual - 12-01-08
Contents
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5. will assume no liability whatsoever for costs associated with labor to replace defective parts or travel time associated therein 1 C E s obligation will be to ship free of charge replacement parts by domestic U P S Ground U S mail or other comparable shipping means Any express mail or overnight shipping expense is at the cost of the purchaser Products will be covered under warranty only when The serial number of the game with the defective parts is given The serial number of the defective part if applicable is given Defective parts are returned to 1 shipping pre paid in a timely fashion if requested by I C E A copy of the sales receipt is available as proof of purchase upon request of 1 1 distributors are independent privately owned and operated In their judg ment they may sell parts or accessories other than those manufactured by I C E We cannot be responsible for the quality suitability or safety of any 1 part or any modification including labor which is performed by such a distributor 12 WARRANTY ICE Inc warrants that all of its products will be free from defects in material and workmanship When placing a warranty request please be prepared to provide the following information Serial Number of Game or Bill of Sale Machine A Detailed Description of the Equipment Fault Symptoms ICE product including Cromptons Sam s Billiards Unian
6. 211 Low Ticket Micro Switch MZ8284X Ballast Workhorse 6 BW250X PLL Bulb Socket Assembly WA3001X FP1004 Leg Leveler Mounting Bracket WS2002X Transformer HR1019 Leveler Foot WS2007X Power mod Ws1022 Ticket Bin Entropy Style WS2039X Shark opto 1026 Bracket Low Ticket Switch Mounting 8312 Light Bulb AR2007 Speaker 6 x 9 WSlightkit Light sensor kit BW2017 PLL Bulb Retaining Clip WSsparekit Spare parts kit BW2018 PLL Bulb Support 2027 Fan DC 12 Volt CC2027 Power Cord 20 ft 5101X Mech Holder Assembly BW8284X Workhorse 6 Ballast WH6 120 L 8312 Bulb PL L 40W 41 RSIIS Fluorescent HH5005 Ticket Dispenser Malle DECALS AND GRAPHICS WS4011B Shark head only Blue WS2011BX Shark head w base Blue WS4011G Shark head only Green WS2011GX Shark head wibase Green WS7003 BOAT DECK DECAL WS40110 Shark head only Orange WS7005 FRONT DECAL WS20110X Shark head wlbase Orange WS7112 RIGHT SIDE DECAL WS4011PU Shark head only Purple oe MAGGIE TAKOR WS2011PUX Shark head w base Purple MARQUEE WS4011PI Shark head only Pink WS2011PIX Shark head w base Pink WS4011Y Shark head only Yellow WS2011Y Shark head w base Yellow 175 Immonex Mech 1026 Low Ticket Switch 2289 Reset Button CG2027 Power Cord 9 2364 Coil Bed Fan WA1054 Limiting Pin WS7027X Marquee Vacuum Form WS3004 Boat Cleat WSB8444X Jewel Light Assembly WS2011X Base Assembly WS9001 Service Manual WS2011SX Full assembly of
7. lt OWNERS AND SERVICE MANUAL INNOVATIVE CONCEPTS IN ENTERTAINMENT INC 10123 MAIN STREET CLARENCE NY 14031 SERVICE 1 716 759 0360 FAX 1 716 759 0884 E MAIL service icegame com WEBSITE icegame com TABLE OF CONTENTS INTRODUCTION PAGE 3 GAME FEATURES GAME PLAY INSTALLATION rere etre ene PAGE 4 BEFORE YOU BEGIN INSTALLATION PROGRAMMING PAGE 5 amp 6 INTRODUCTION USING THE PROGRAMMING OPTIONS MAINTENANCE eene ne PAGE 7 QUICK TROUBLESHOOTING PAGE 8 GAME REPAIR o PAGE 9 11 OPERATIONAL BACKGROUND TROUBLESHOOTING PHILOSOPHY MECHANICAL REPAIR PARTS LISTINGS erre ae PAGE 12 sna 13 15 WIRING DIAGRAMS 16 28 WARRANTY 29 ICEDOC WS9001 REVISION C 12 01 08 INTRODUCTION GAME FEATURES Thank you for purchasing the new Hammerhead game from This new game utilizes all the proven technology of it s predecessor Smack n Alien ICE has taken out the cost but not the quality giving the cus tomer a fresh look with full reliability Game cabinetry is stylish yet bright The game has been designed to be either a back to back centerpiece or a wall unit that will enhance the look of any location Thick 16 gauge metal panels and marine grade
8. Check w ohm meter for 4 or 8 ohm load If not within this range replace Volume level set incorrectly Check volume level in programming and adjust if necessary Bad Harnessing or connector Check wlohm meter and repair as necessary Bad Main Board Check and repair or replace as necessary TICKET DISPENSER DOES NOT WORK OR WORKS IMPROPERLY ticket dispenser Repair or replace as necessary harnessing or connector Check w ohm meter and repair as necessary Main P C Board Check and repair or replace as necessary Game of tickets Add tickets Optical sensor on ticket dispenser dirty Remove paper fuzz and debris with a soft brush NO FLORESCENT LIGHTING Bulb burned out Replace bulb Electronic ballast bad Replace ballast Harness bad or harness unplugged Check w ohm meter and plug in repair or replace as necessary No AC power to the or Main fuse bad Check fuse and power TICKETS OR HIGH SCORE DISPLAY Don t WORK PROPERLY Display P C Board Repair or replace Display board Main P C Board Repair or replace Main board display harnessing Repair as necessary CAN T ENTER OR EXIT PROGRAMMING OR OTHER ADJUSTMENT MODES programming or adjustment buttons Replace buttons Check harnessing Main P C Board Repair or replace Main board GAME REPAIR WARNING ALWAYS REMOVE POWER TO THE GAME BEFORE ATTEMPTING
9. in and that all of the fuses on the game are good This includes the fuse that is located INSIDE the power module Next check to see that all of the connectors are firmly seated and that none of the wires have been pulled out of them When trying to find out if specific components are bad or not This will help you to know if you have a problem with a specific component or maybe a problem with either the wiring or the Main P C Board Use extreme caution when using probes or voltmeters if the game is powered up If doing continuity checks it is important to disconnect the harnessing at both ends as attached they may yield erroneous results If a P C Board is suspected as the cause of a problem check to see that all of the components on the board are firmly attached Pay special attention to any sock eted devices If light bulbs are suspected swap them with a bulb that is known to work to narrow the problem down to either a bulb or P C Board GAME REPAIR REPLACEMENT amp REPAIR COIL BED PARTS REPLACEMENT Service the coil bed as follows COIL BED SERVICING To remove the coil bed 1 Remove all the shark heads from the coil bed To remove sharks turn the coil bed over so that the coil bed is resting on the shark heads Remove 1 Remove the 4 bolts that hold the boat bow on to the Allen head screw from the shaft Cut the wire the cabinet The bolts are located on the under tie and remove the locking pin Pull the s
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11. ANY SERVICE UNLESS NEEDED FOR SPECIFIC TESTING FAILURE TO OBSERVE THIS PRECAUTION COULD RESULT IN SERIOUS INJURY TO YOURSELF OR OTHERS OPERATIONAL BACKGROUND The HAMMERHEAD game has been manufactured with modular design in mind Almost everything in the game can be EASILY removed for servicing This makes it much easier for the repairman as he she can work in a quieter less distracting environment away from the Game Room floor The game relies on 1 coil bed assembly which can be remove from the game very easily Coin and low ticket sensing are done with conventional micro switches In all areas of critical importance opti cal sensors were developed specifically and optimized for their particular application All P C Boards are made of premium quality board material and use time proven components to assure you of the most reliable designs possible We have put forth our best efforts and tested this game extensively to assure the best possible performance under the widest variety of operating conditions We are ALWAYS however interested in our customers in put for product improvement If you have any questions or comments please feel free to contact our service department 1 SERVICE DEPARTMENT 716 759 0360 NORMAL BUSINESS HOURS ARE MONDAY FRIDAY 9 00 TO 6 00 PM EST TROUBLESHOOTING PHILOSOPHY To find problems with the game always first check what should be obvious See that the game is plugged
12. Entertainment 10123 Main St Clarence NY 14031 Phone 716 759 0360 Fax 716 759 0884
13. IMPROPERLY GROUNDED GAME COULD VOID YOUR WARRANTY HAVE A QUALIFIED ELECTRICIAN CHECK YOU RE RECEPTACLE TO BE SURE THE GROUND IS FUNCTIONING PROPERLY TOOLS NEEDED The game normally comes fully assembled and ready for use If however you need to disassemble or reassemble the marquee to the game for any reason all that is needed is 5 32 security Allen wrench INSTALLATION The game comes ready to play with just a few simple things to keep in mind 4 When installing the game be sure you use grounded A C outlet If necessary have it checked to be sure the ground is good THIS GAME IS DESIGNED TO DISSIPATE STATIC ELECTRICITY THROUGH THE GROUNDING PLANE OF THE GAME IF THE A C GROUND DOES NOT WORK THE GAME COULD DISCHARGE STATIC ELECTRICITY THROUGH THE GAME CIRCUITRY WHICH COULD CAUSE DAMAGE 2 Make sure the game is level after installation It is necessary to make sure the game is level so the game will work properly 3 Place the game into its final location and use the ad justing feet to level the game CAUTION CHECK THAT THE A C VOLTAGE RATING ON THE BACK OF THE GAME MATCHES THE A C VOLTAGE OF YOUR LOCATION THE POWER SUPPLY IS NOT VOLTAGE ADJUST ABLE TO OPERATE THE GAME AT VOLTAGES OTHER THAN THOSE IT WAS DESIGNED FOR PLEASE CON TACT OUR SERVICE DEPARTMENT FOR VOLTAGE CONVERSION INFORMATION Plug the game into the A C outlet and turn on power to the game The switch for the game
14. a GOVT 92 3NN Sh Ez V aa nossa E EE AUHRGENVEDY Dy bz s E as ROTTER lt 757 er NOVTSNOTIIX MOYTSIWOTT3A 10s uvus v XOVWNVI MI US ED 1oj q 0154 Deu uo LLOPVM v H i 9 sun moros H E a E gt LUI EOL n gt zs 105 xuvus 2 NT SEND ALE m 5 uvis a H Ip 25 os wvuss UT E EU oven amp P zi st fiz E g t s aco ORT WWoug 1 warrants all components in the HAMMERHEAD game to be free of defects in materials and workmanship for a period of 90 days from the date of purchase Furthermore all MAIN P C BOARDS are warranted for 180 days This warranty does not cover items damaged due to normal wear and tear sub jected to abuse improperly assembled by the end user modified repaired or oper ated in a fashion other than that described in the service manual If your HAMMERHEAD game fails to conform to the above mentioned warranty C E s sole responsibility shall be at its discretion to repair or replace any defective component with a new or remanufactured component of equal to or greater O E M specification 1
15. a and Bell Fruit is warranted as follows 180 days on the Main PCB and Computers 180 days on Motors 90 days on all other components i e DBV s Ticket Dispensers etc 30 days on repaired items years on all Crane Harnessing 9 Months on Printers ICE Inc shall not be obligated to furnish a warranty request under the following conditions Equipment has been subjected to unwarranted stress through abuse or neglect Equipment has been damaged as a result of arbitrary repair modification attempts Equipment that has failed through normal wear and tear ICE Inc will assume no liability whatsoever for costs associated with labor to replace defective parts or travel lime associated therein All defective warranty covered components will be replaced with new or factory refurbished components equal to OEM specifications ICE Inc will cover all domestic UPS ground or comparable shipping means freight costs during the warranty period Expedited shipments are available for an additional charge Defective parts are returned to ICE Inc at the customer s expense in a timely fashion ICE distributors are independent privately owned and operated In their judgment they may sell parts and or accessories other than those manufactured by ICE Inc We cannot be responsible for the quality suitability or safety of any non ICE part modification including labor that is performed by such a distributor 1 Parts Service Dept Innovative Concepts in
16. ctory reset has been selected the programming button must be pressed twice to exit MAINTENANCE GENERAL MAINTENANCE This game has been designed to be as trouble and main tenance free as possible With this in mind the only basics are to keep the game clean Below are the main areas to take care of with spe cific directions MARQUEE The MARQUEE should be cleaned with a soapy water solution if covered with water based dirt such as food products After cleaning with soapy water polish with commercial plastic polish or a spray furniture polish These have lubricating oils that condition the plastic and keep it shiny and clear looking Never use regular glass cleaners as the ammonia in them actually damages the plastic and dulls it Any deep scratches can be reduced or eliminated with a scratch removing polish and buffing wheel CABINET The cabinet plastic and decals can be cleaned with soapy water or spray furniture polish DO NOT use any alcohol or petroleum based cleaners as they could damage the plastic or printed parts COIN MECHANISMS The coin mechanisms should be cleaned periodically as they will accumulate dirt which will cause the coins to stick Remove the coin mech and clean them in a dish deter gent solution and a stiff brush Dry thoroughly and re install TICKET DISPENSERS The biggest problem ticket dispensers have is ticket dust blocking the optical detectors It is a good idea to occa sional
17. hark side of the playfield on the left amp right sides of the heads through the coil bed game 2 Unplug the Sensor PCB Assembly Remove the two Nylok nuts holding the coil cap 2 Remove the 6 bolts holding the coil bed in posi tion as shown in the photo below 4 Disconnect the wires to the coil amp remove 5 Assemble in reverse order 10 GAME REPAIR MARQUEE BULB DISPLAY BOARD SERVICE To replace a light bulb 1 Remove the square drive screws on the rear of the marquee that attach the lamp mounting pan els Start with the side that looks like the light is out y Display Board follow the directions below 1 CAUTION Be sure that the power has been dis connected before attempting to unplug the Dis play Boards Remove the security Allen bolts around the pe rimeter of the marquee 3 Using a Phillips screwdriver remove the four screws that hold the board in place E B E 4 Repeat the previous steps to remove the second display IF YOU HAVE ANY QUESTIONS OR COMMENTS PLEASE CONTACT OUR SERVICE DEPARTMENT AT 716 759 0360 MON THRU FRI 8AM 5PM EST PARTS LISTING Parts denoted with indicate available as part of ELECTRONIC ELECTRICAL a specially discounted spares kit WS2034X Main PCB WS2032X Display Boards MECHANICAL PARTS 2295 Fuse MDQ6 6 Amp Slo Blo 2315Fuse MDQ3 3 Amp Slo Blo 8212Flashing LED Low Ticket
18. is located on a power module on the outside rear of the game It is now time to program your game PROGRAMMING INTRODUCTION The Hammerhead game is extremely flexible from a programming standpoint This allows the customer to fine tune the game to his or her exact needs This section will describe in detail each of the programming options and how they work PLEASE READ THIS SECTION THOROUGHLY BEFORE CALLING OUR SERVICE DEPARTMENT MOST QUES TIONS REGARDING SET UP AND OPERATION WILL BE FULLY EXPLAINED HERE HOW TO USE THE PROGRAMMING OPTIONS PROGRAMMING BUTTON Use this button to enter and exit the programming mode Press this button once to enter the mode and once again to exit the mode SELECT BUTTON Use this button to scroll through and step through the various options ADVANCE BUTTON Use this button to change the value of a particular option TICKET RESET BUTTON Use this button to reset ticket counter PROGRAMMING BUTTON SELECT BUTTON PROGRAMMING of coin 1 s per credit switch 2 minutes between attract mode OPTION DEFAULT MIN MAX DEFINITION ri 00 10 Volume adjustment 1 2 01 09 coins per credit switch 1 2 1 00 09 3 20 10 99 number of seconds per game 4 2 00 06 difficulty lower easier 5 2 00 09 tickets just for playing 6 5 01 10 hits per tickets 4 25 00 99 ticket cap per game 8 5 00 99 9 3 01 03 attract mode type 10 00 00 01 factory reset NOTE After the fa
19. ly use compressed air to remove the dust from the dispensers SHARK HEAD The sharks should be cleaned with a soapy water solu tion Be sure to wring the sponge out before cleaning Excess water may drip onto coil bed assembly and cause permanent damage LUBRICATION We do not recommend the use of any lubrication any where on the game The only moving parts on the game are the sharks If you notice any sticking or binding of the sharks check the fol lowing Dirt on the solenoid shafts Remove the solenoid shafts clean with isopropyl alcohol Finish wiping clean with a good grade of spray polish only Wear If excessive solenoid body wear is noted replace the solenoid coil QUICK TROUBLESHOOTING GAME WILL NOT TAKE OR ADD MONEY CORRECTLY Micro switch not working or returning properly Check and repair or replace as necessary Harnessing or connector Check w ohm meter and repair as necessary Game programming set incorrectly Check programming option and re program if necessary Main P C Board Check and repair or replace as necessary SHARKS WILL NOT POP UP DURING GAME PLAY Sensor is not working properly Test and replace as necessary Reflective foil is not properly in place Reapply foil correctly harnessing or connector Check w ohm meter and repair as necessary Bad Main P C Board Check and repair or replace as necessary GAME HAS NO SOUND Bad speaker
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21. water resistant ply wood make the game extremely durable The boat bow is made of a special high impact styrene that is easy to maintain The distortion printed marquee is made of 187 PETG This is back printed which will prevent the customer from damaging the printing The PETG is more durable than acrylic and therefore will withstand impact better Electronics and sounds are the state of the art in digital technology Robust design ensures a long trouble free life for your game The game is very flexible with its program ming options to allow it to be tailored to most locations easily GAME PLAY The object of the game is to hit as many sharks as possi ble in the time allowed Note the player must try to hit the sharks that are in the up position to score points The player does not get penalized for missing a shark The high score for the day will be displayed for all new players to try and match NOTE There is bonus shark the shark that pops up before game play starts If a player hits that on he will be awarded one extra point INSTALLATION BEFORE YOU BEGIN WARNING WHEN INSTALLING THIS GAME A GROUNDED A C RECEPTACLE MUST BE USED FAILURE TO DO SO COULD RESULT IN INJURY TO YOURSELF OR OTHERS FAILURE TO USE A GROUNDED RECEPTACLE COULD ALSO CAUSE IM PROPER GAME OPERATION OR DAMAGE TO THE ELECTRONICS DO NOT DEFEAT OR REMOVE THE GROUNDING PRONG ON THE POWER CORD FOR THE SAME REA SON AS GIVEN ABOVE USING AN
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