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Sun StorEdge A7000 Service Manual

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1. four places LEDs FAIL XOVR FAIL OO 0 9 0000 PWR ACTIVE PWR ACTIVE CHO CH1 L_ CHO L CH1 CHO CH1 2 Spring loaded channel online offline switches I O bay cabinet side FIGURE 3 14 Bus and Tag Driver Receiver Card Switches and LEDs August 1999 Sun StorEdge A7000 Service Manual 3 28 Cabinet side mounted J2 Channel 1 transition panel solder side J1 Channel 0 fe 2 Jumper I2A2B Jumper COA2B Channel 1 Channel 0 Three different settings for jumpers 12A2B OR 002322 are Pin 1 Pin 1 Pin 1 L R E E Low priority High priority External test Use this setting if your configuration includes ESCON adapters in the same chassis Ei Jumpers installed e Jumpers not installed FIGURE 3 15 Bus and Tag Driver Receiver Card Jumpers Chapter 3 Card Configuration Information 3 29 3 5 4 3 5 1 1 Dual Channel ESCON to VME Card and Interface Panel Each dual channel ESCON to VME interface card part number 501 5075 xx connects to an interface panel inside the I O bay cabinet The card has five front panel connectors one jumper and one address switch The interface panel has connectors o
2. KKK KKK KKK KK Card in slot n CPU failed diagnostics KKK KKK KKK KKK This message indicates that you should replace the Processor card in the specified slot n Chapter 4 Standalone Diagnostics 9 4 1 5 3 Extended Diagnostics If an Extended Diagnostic failure is detected during autotest the System Console displays FAIL followed by two error messages m An Extended Diagnostic error message a Acard slot failure message The Extended Diagnostic error message consists of an error header and a diagnostic specific message The diagnostic specific message is unique to the failing program The error header message identifies the failing diagnostic and test in the following format Error x y Slot n CPU 0 name Test t s testname TABLE 4 2 describes the error message format TABLE 4 2 Extended Diagnostic Error Message Format Definition Error Message Item Definition The error log numbering information n The slot number of the card executing the diagnostic when the failure occurred name The mnemonic of the diagnostic reporting the failure SCSI VME SCSI Controller BMCA VME Block Mux Channel QBMC VME Quad Block Mux Channel ESCON VME Dual Channel ESCON MC4 MEMORY CHANNE
3. TR3 TR3 TR3 TR3 TR2 TR2 TR2 TR2 ofo TRO olo TRO TRO ofo TRO Bus turnaround Bus turnaround Bus turnaround Bus turnaround count 3 count 0 count 1 count 2 factory default TR3 TR3 TR3 TR2 TR2 0 2 olo TR1 TR1 TR1 fojo TRO TRO Jojo TRO Bus turnaround Bus turnaround Bus turnaround count 4 count 5 count 6 TR3 TR3 TR2 5 TRO 2p ___ Jumpers installed TR1 ofo TRI Jumpers not installed TRO ofo TRO c Reference designators for Bus turnaround Bus turnaround jumpers found on the underside of the card count 7 count 8 F1D0 F2D0 F3D0 F4D0 FIGURE 3 32 Bus Turnaround Count for Arbiter Jumper N3 f N3 N3 N2 N2 N2 N2 olo N1 N1 fofo N1 fofo N1 NO No No folo NO Node ID 1 Node ID 2 Node ID 3 factory default Node ID 4 N3 f 3 f N2 N2 Jofo N2 fofo N1 folo N1 ojo NO No No folo Node ID 5 Node ID 6 7 Jumpers installed N3 o o N3 N2 2e 99 Jumpers not installed is jae ee Reference designators for NO jumpers found on the underside of the card Node ID 8 Node ID 9 F1D4 F2D4 F3D4 F4D4 FIGURE 3 33 TMI Card Node ID Jumpers Chapter 3 Card Configuration Information 3 59 B3 B3 B3 B3 B2 B2 B2 B2 B1 B1 B1 B1 fo ol BO BO BO 80 folol
4. Remote TX Remote TX TX 6 O Local RX Ficcal RX O Local TX can Local TX Q Sid Remote RX gt Remote RX E Fiber Optical Fiber Optical Converter Converter FTM FTM Local FTM The labels at the optical ports Remote FTM Sun StorEdge for example Local RX may be Sun StorEdge A7000 different depending on the FOC A7000 vendor FIGURE 5 13 Connections Between the FTM Card and Fiber optic Converters Chapter 5 Installing the RDC FORM Hardware 3 5 24 Sun StorEdge A7000 Service Manual August 1999 CHAPTER 6 FRU Removal and Replacement Caution Before performing any removal or replacement procedures especially before turning power off check with the customer site or system administrator to arrange for possible power off of the StorEdge A7000 or host computer high density storage array HDSA drawer extended or open in any way The cabinet could become unbalanced and topple if you try to move it incorrectly Make sure the cabinet is properly level at all times Section 6 7 Leveling the Cabinet Before and After Disk Installation on page 6 15 describes how to level the cabinet Do not remove or retract the main cabinet leveler feet if the HDSA drawer contains disk drive modules h Caution Do not move or attempt to move the StorEdge A7000 cabinet with the This chapter describes removal and replacement procedures for the StorEdge A7000 field repl
5. Port 1 Termination LED 11 LED 10 power Base address jumpers ag address 4000 shown 66 See FIGURE 3 26 for more settings lolo Port 2 o 0 Termination LED 9 power LED 8 7 136 3 Port 3 J28 Termination J27 o o power LED7 Z 0 5 LED 6 ofoofo 6 6 6 6 6 6 6 6 6 6 Port 4 J22 J31 Debug this jumper exists on some cards LED5 ye LED 4 LEDS L fo LED 2 J6 J13 LED 1 Front edge of card __ Jumpers installed Jumpers not installed FIGURE 3 24 Ultra Wide Quad Channel SCSI Target Mode Controller Layout 3 48 Sun StorEdge A7000 Service Manual August 1999 ff SCSI ID 07 3x or 4x This jumper may not appear on some cards SCSI ID 07 4x SS SS E _ Jumpers installed 0 0 Jumpers not installed FIGURE 3 25 Ultra Wide Quad Channel SCSI Target Mode Controller SCSI ID Jumpers Chapter 3 Card Configuration Information 3 49 J39 39 038 038 0 J37 6 370 o o ofo Z o o ojo ojo ojo ojo ojo ojo J36 J36 J36 Address 4000 Address 4800 Address 5000 J39 0 Jo 039 olo 38 o Jo 38 Jo J37 J37 fo o O o o O O O olo olo J36 J36 Address 5800 Address 6000
6. cI a Cabinet power on off switch Power reset Main circuit break Nahe circuit breaker CB2 CB1 Sun StorEdge A7 4 power main cabinet power and AC distribution boxes 2 FIGURE 6 20 Cabinet Power Supply Switches 6 50 Sun StorEdge A7000 Service Manual August 1999 6 13 HDSA Power Supply Module Just below the High Density Storage Array HDSA drawers are the HDSA power supply modules in the power supply module chassis See FIGURE 6 21 Before you begin open the front door 6 13 1 Removal 1 Using 1 8 inch flat blade screwdriver loosen the two retaining screws on the left side of the module The screws are not removable See FIGURE 6 21 2 Push in the bottom half of the retractable handle A pull ring folds down 3 Grab the pull ring and pull the module assembly out of its slot Retaining screws 2x On off Pa Retractable handles switches Chassis screws 4x Qa lous COCO 2 5 Chassis Push here to fold down pull rings FIGURE 6 21 HDSA Power Supply Module 6 13 2 Replacement Push in the bottom of the module s retractable handle A pull ring folds down N Align the module in the slot and slide the module into its slot Push the module until it fully connects and the front panel is flush Q Using 1 8 inch flat blade screwdriver tighten the two retaining screws on the left side of the module
7. J35 0 0 J35 ojo J34 o o J34 Jofo J33 o o J33 Jolo fofo of ag lofo ofo o0 ojo o0 ojo J32 J32 J32 Address 4000 Address 4800 Address 5000 J35 0 J35 0 034 034 J33 o o J33 o o lolo loo ojo loo RE olo Ea ool ool oo oo ojo ojo J32 J32 Address 5800 Address 6000 Jumpers installed Jumpers not installed FIGURE 3 23 Integrated Quad Channel SCSI Target Mode Controller Base Address Jumpers Chapter 3 Card Configuration Information 3 45 3 8 3 8 1 Ultra Wide Quad Channel SCSI Target Mode Controller Each ultra wide integrated quad channel SCSI target mode STE controller card part number 375 0058 is a 9U VME PCB and has four differential SCSI ports on its faceplate See FIGURE 3 24 for a general layout Note Two physically different models of this card exist one model includes the 6 debug jumper and has its SCSI ID jumper blocks mounted differently See FIGURE 3 24 and FIGURE 3 25 Connectors Rear of the card FIGURE 3 24 shows the connectors at the rear of the card P1 VMEbus mates with backplane connector J1 P2 VMEbus mates with backplane connector 2 P3 VMEbus mates with backplane connector J3 Front of the card FIGURE 3 24 shows the connectors at the front of the card m The faceplate has four independent differential SCSI ports Each port is a 68 pin connector Caution You ca
8. Enter the SCSI board Type Valid entries are Quad 4 ports using one VME address or Dual 4 ports using two VME addresses Quad Quad Enter the Memory Channel Type Valid numeric entries ar 1 is None 2 is MCS III 256M 3 is MCS III 512M 4 is 1 ECCMCS 256M board 5 is 2 ECCMCS 256M boards 6 is 1 ECCMCS 512M board 7 is 2 ECCMCS 512M boards 8 is 3 ECCMCS 512M boards 9 is 4 ECCMCS 512M boards 6 6 5 20 Sun StorEdge A7000 Service Manual August 1999 The following information will be used to build the default configuration files CPU type 88110 CPU memory size 32 MB Subsystem id 4 System boot device is defined as type MSD Disk drawers enabled Gateway is 0 2 VME SCSI drives begin at address 0x6800 VME SCSI board is a Quad Memory Channel 1 ECCMCS 512M board Is this correct y n lt lt y Backed up etc system to etc system 980922 Backed up etc memcf to etc memcf 980922 Backed up etc sd cf to etc sd cf 980922 Rebuild and install a new operating system kernel cd usr src uts OBJ make VER scm mv unix unix back cp unix scm unix scm ln unix scem unix Se Se SE 3 4 Repeat Step 1 to Step 3 for subsystem dsp2 Chapter 5 Installing the RDC FORM Hardware 5 21 5 14 Extending Link Distances Using Fiber Optic Converters Note A full power down of the Sun StorEdge A7000 may not be necessa
9. J1 Front edge of card J2 LED see table for ATB LEDs LEDs J3 see table for ATB LEDs Power connector Cable test s4 switch Failover tes switch Arbiter enable D4A4 always installed default Turnaround Burst ID 1 count 3 L default default Primary arbiter D4A2 installed ATB is secondary arbiter default not installed ATB is primary arbiter FIGURE 3 38 Arbitration Termination Board ATB Layout 3 66 Sun StorEdge A7000 Service Manual August 1999 1 0 5 volts 2 6 5 volts 3 0 Ground 0 Ground Component side FIGURE 3 39 ATB Power Connector Chapter 3 Card Configuration Information 7 3 68 Sun StorEdge A7000 Service Manual August 1999 CHAPTER 4 Standalone Diagnostics This chapter identifies the standalone diagnostics that test the Sun StorEdge A7000 system components It also describes how to execute diagnostics and recognize successful and unsuccessful diagnostic operation The chapter includes the following topics Automatic Testing page 4 2 Using Diagnose page 4 13 To Expand the Busview page 4 14 a To Select a Subsystem page 4 14 a To Select a Subsystem Card page 4 15 a To Select a Device page 4 16 Sun StorEdge A7000 operating procedures are described in Chapter 7 4 1 4 1 4 1 1 Automatic Testing By default the Sun StorEdge A7000
10. Sun StorEdge A7000 Service Manual August 1999 9 6 32 4 Run the System Disk Partition Recovery Software The System Disk Partition SPS Recovery software uses the binary and data files on the remote subsystem to recover a failed Sun StorEdge A7000 system boot The primary file system is the file system associated with the following disk partitions dev dsk 0s0 dev dsk 0s5 dev dsk 0s6 dev dsk 0s7 The alternate file system is the file system associated with the following disk partitions m dev dsk 0se m dev dsk 0s8 m dev dsk 0s9 dev dsk 0sa The following files are on the SPS Recovery software distribution media A bootable UMAX V operating system installed into the alternate file system etc README recover etc sps_recover cf etc sps_edram etc init d sps_recover The etc README recover also describes the SPS Recovery software operation in more detail The master recovery boot disk is already partitioned with a primary and an alternate file system set that is large enough to contain the original boot disk file systems Partitioning includes the header partition used for maintaining the appropriate sysboot image and the diagnostics A base release of the UMAX V operating system and the SPS Recovery software is preinstalled to the alternate file system The local nodename and ethernet IP address is preconfigured as nodename recover and IP 63 1 When a subsystem system b
11. SCSI connector m cable from disk drive backplane Power connector cable from SCSI expander power supply 2 a SCSI ID jumper settings all cards have a SCSI ID of 7 Front view SCSI connector cable from disk drive backplane Power connector cable from SCSI expander power supply SCSI ID jumpers Front view Jumpers installed oo Jumpers not installed B 18 Rear view Rear view SCSI connector cable from disk drive backplane SCSI ID jumpers SCSI connector cable from disk drive backplane SCSI ID jumpers FIGURE 9 SCSI Expander Card Connectors and Jumpers Both Card Types Sun StorEdge A7000 Service Manual August 1999 B 6 1 Connect the SCSI Expander Cables Some expansion cabinet cables connect to the SCSI expander cards in the SCSI expander chassis Two SCSI cables connect to each SCSI expander card The cables from the disk drive bundles are labeled like the examples in FIGURE B 10 for each SCSI expander card TABLE B 1 shows the SCSI expander card labeling TABLE B 2 shows how each disk drive bundle is labeled in the cabinet drawers Locate the SCSI expander card for the SCSI controller cable connector For example the cables from the first disk drive bundle in HDSA drawer 3 are labeled DSP2 78 P2 EXP10 and DSP1 78 P2 EXP10 See TABLE B 2 These cables correspond to the SCSI expander card in slot 10 of the bottom SCSI
12. Fold up the tray When it is nearly closed turn the tray latches clockwise push the tray all the way up and release the latches to secure the tray 7 30 Sun StorEdge A7000 Service Manual August 1999 9 7 9 10 7D Ul 2 To Open the Front Cabinet Door The front cabinet door is located at the lower half of the system cabinet The front door also contains the System Console in its tray carrier See FIGURE 7 5 To open the front cabinet door Insert a flat blade screwdriver in the door lock and turn it clockwise Pull the bottom of the latch out toward you and turn the latch assembly counterclockwise Pull the latch to open the door The door must be open to perform the power off procedures To Power Off the Subsystems All subsystems can now be powered off The dsp2 subsystem is the right subsystem Slide the power supply on off switch to the left as shown in FIGURE 7 13 The dsp1 subsystem is the left subsystem Slide the power supply on off switch to the left Slide the switch to the left To Check Other Switches Power off the LAD SCSI Expander See FIGURE 7 7 for switch location Open the I O Bay cabinet doors Just above the right power cord are two switches labeled DSP1 and 1252 Press the top of the switch to set them to OFF See FIGURE 7 8 To Power Off the HDSA Supplies In the middle of the cabinet front just under the HDSA drawer s are the HDSA power supply switches see
13. With the display showing the correct value press the RUNTIME button Press the VLINE button twice to quit the programming procedure Sun StorEdge A7000 Service Manual August 1999 A 2 Alarm Codes The LED display at the PCU front panel shows alarms codes if the PCU has detected an alarm condition TABLE A 2 lists each alarm code and description The PCU also sounds alarms by beeping To silence the alarm press the CANCEL button Pressing this button does not clear the alarm condition or solve the problem TABLE A 2 PCU Alarm Codes Alarm Code Alarm Description Possible Solution Action A 00 Low Runtime The PCU is running on Perform an orderly shutdown battery power and of the Sun StorEdge A7000 Do amount of runtime is not shut off the PCU When AC low PCU shows alarm input returns PCU will restart code and amount of and start recharging its runtime remaining batteries A 01 Overload Sun StorEdge A7000 or Press LOAD key to see other equipment is percentage of total power Sun drawing more power StorEdge A7000 is drawing than PCU can provide This condition may require partial or full shutdown of Sun StorEdge A7000 Call Sun Enterprise Services if condition continues A 02 Circuit Breaker Overloading equipment PCU shuts down shutdown Warning is drawing high current Sun StorEdge A7000 Reset PCU from PCU circuit by pressing CANCEL key for breaker here is PCU s two seconds Power the Sun internal electronic StorEdg
14. Chapter 6 FRU Removal and Replacement 6 51 6 14 6 14 1 HDSA Power Supply Module Chassis The HDSA power supply module chassis holds the six power supply modules Before you begin Power off the Sun StorEdge A7000 according to procedures in Chapter 7 Open the front door Removal At the front cabinet door remove the four power supply module chassis screws shown in FIGURE 6 21 Go to the right side of the cabinet and remove the side panel door Use a large flat blade screw driver to turn each release latch clockwise one quarter turn See FIGURE 6 22 Go to the rear of the cabinet The rear of the power supply chassis is just above the 14 slot chassis Disconnect all cables at the rear of the chassis Remove the screws shown in FIGURE 6 22 To remove the screw on the right side cut the cable ties holding cables to the rail and move the cables out of the way You will need to use a short stubby Philips screwdriver to remove the righthand screw Pull the power supply module chassis through the front of the cabinet 6 52 Sun StorEdge A7000 Service Manual August 1999 6 14 2 Replacement Push the power supply module chassis in through the front of the cabinet Replace the screws Reposition the cables and secure them to the side rail with cable ties Replace the side panel With a large flat blade screw driver turn each release latch counterclockwise one quarter turn See 8 1
15. Diagnostic serial port Hex display channel 1 Channel 1 connector Control status connector FIGURE 3 17 Dual Channel ESCON to VME Interface Card Front Panel 3 34 Sun StorEdge A7000 Service Manual August 1999 3 5 1 3 Switches The card has an address switch S2 shown in FIGURE 3 16 FIGURE 3 18 shows the switch settings for various addresses Typically if the address of the first card in the StorEdge A7000 configuration is EC00 the second card is 00 third card is F000 and so on Set the card s address in multiples of hex 0200 for example the address of the first card can be 20 00 but the second card can not be ED00 the second card must be set as 200 and so on On On On On 1 6 1 6 1 L 6 1 6 2 2 O l15 2 O l15 2 O 3 114 3 414 3 1 14 3 LI 114 4JL 13 4IL 13 4JL 13 4JL 13 5C 12 5 12 5IL 12 5C 12 6i 11 6l 11 6 111 6 O i11 710 10 7 70O 10 7 8 9 8 9 8O 9 8 7 9 Address E000 Address E200 Address E400 Address E600 On On On On 1 16 1 6 1 6 1 6 2 15 2 15 2 5 2 15 3 1 114 3 1114 3 1114 3 1 114 4 8 4 8 4 3 4iL 8 5 2 5 O J12 5 J12 5 12 6 IL 11 6 L 11 6 O 11 6 O l11 710 10 7 10 7 10 7 8 C 9 80O 9 8 9 8 9 Address E800 Address EA00 Address EC00 Address EE00 FIGURE 3 18 Dual Channel ESCON
16. Jumpers installed Jumpers not installed FIGURE 3 26 Ultra Wide Quad Channel SCSI Target Mode Controller Base Address Jumpers 3 50 Sun StorEdge A7000 Service Manual August 1999 3 9 3 9 1 39 2 SCSI Expander Card Note The SCSI expander card is also known as the SCSI splitter card The SCSI expander cards are located in a chassis at the bottom rear of the cabinet There are two different card types in servers in the field part numbers 375 0044 xx and 375 0042 xx Connectors a Front and rear of the SCSI Expander Card each card has two SCSI connectors one at the front and the other at the rear of the card See FIGURE 3 27 Jumpers Each card has two identical jumper blocks One block is at the front of the card and one block is at the rear or the card Both are set identically to a SCSI ID address of 7 Chapter 3 Card Configuration Information 3 51 3 52 Front view SCSI connector cable from disk drive backplane SCSI ID jumpers SCSI connector cable from disk drive backplane 1 a a SCSI ID jumper settings all cards have a SCSI ID of 7 Power connector cable from SCSI expander power supply Power connector cable from SCSI expander power supply Front view Jumpers installed olo Jumpers not installed Rear view Rear view SCSI connector cable from disk drive backplane
17. SCSI ID jumpers SCSI connector cable from disk drive backplane SCSI ID jumpers FIGURE 3 27 SCSI Expander Card Connectors and Jumpers Both Card Types Sun StorEdge A7000 Service Manual August 1999 3 10 3 10 1 Transition Module Interface TMI Card The Transition Module Interface TMI card part number 501 5067 xx or 501 5285 xx isa 6U VME PCB The TMI resides in any 6U external frame slot in the RDC fiber optic REFLECTIVE MEMORY FORM chassis This chassis is installed inside the I O bay cabinet FIGURE 3 28 shows the card layout with jumpers transmit receive connectors and LEDs Connectors FIGURE 3 29 shows the TMI card connectors on the faceplate FIGURE 3 28 shows the other connectors and resistors MEMORY CHANNEL MC bus connectors the four D connectors for the MC Bus Data Address Control and Expansion cables are located on the faceplate of the TMI card see also Section 3 3 Cache Memory Card on page 3 10 Cable A address data Cable B address data Cable C control a Cable D arbitration expansion MC bus termination resistors when the TMI is used to terminate the MC Bus termination resisters are placed in the positions behind the MC Bus D connectors always installed External LED connector this connector is cabled to the Fiber Transition Module FTM card The FTM card has the LED indicators for the TMI on its faceplate Coax conne
18. TABLE P 1 Verb Choose Click Double click Drag Point Press Release Select Graphical User Interface Terms Action To open a menu or initiate a command To press and release a mouse button without moving the pointer To click a mouse button twice quickly without moving the pointer To move the pointer or an object by sliding the mouse with one button pressed To move the mouse pointer to a specific location on the screen with no mouse buttons pressed To push a mouse button down and continue to hold it To let up on a mouse button to initiate an action To highlight an entire window or data in a window Example Choose New from the File menu Click the left mouse button on the OK button Double click on the File Manager icon to re open the program Drag the Applications Menu Bar to the left corner of the screen Point to the Trash icon and click to select it Press the left mouse button on NVRAM Release the left mouse button when the Print button is highlighted Select the Applications Menu bar Select the dsp1 window Sun StorEdge A7000 Service Manual August 1999 Typographic Conventions TABLE P 2 Typeface or Symbol Typographic Conventions Meaning Examples AaBbCc123 AaBbCc123 AaBbCc123 Keyname Keyname Underlined letter in menu title or item Menu item gt Menu item The names of commands files and directories on sc
19. J35 2 J34 J33 ojojo O O O o J32 Address E800 Jumpers not installed Chapter 3 J35 0 J34 0 J33 0 LO O ojojo Address 9000 Address C000 FIGURE 3 21 Integrated Quad Channel SCSI Controller Base Address Jumpers Card Configuration Information 3 41 3 7 3 7 1 Integrated Quad Channel SCSI Target Mode Controller Each integrated quad channel SCSI target mode STE controller card part number 375 0038 xx is a 9U VME PCB and has four differential SCSI ports on its faceplate See FIGURE 3 22 for a general layout Connectors Rear of the card FIGURE 3 22 shows the connectors at the rear of the card P1 VMEbus mates with backplane connector J1 P2 VMEbus mates with backplane connector J2 P3 VMEbus mates with backplane connector J3 Front of the card FIGURE 3 22 shows the connectors at the front of the card m The faceplate has four independent differential SCSI ports Each port is a 68 pin connector Caution You can damage this card if you connect or disconnect cables while termination power is present jumpers J2 J3 J4 and J5 are factory installed for termination power 3 42 Sun StorEdge A7000 Service Manual August 1999 2 3 722 LED Indicators Each card has 13 LEDs visible through the front panel see FIGURE 3 22 and TABLE 3 13 TABLE 3 13 Integrated
20. Note Chapter 3 contains jumper and switch setting information for Sun StorEdge A7000 cards Note After replacement update this unit s serial number as described in Section 6 4 Entering Serial Numbers in the Master Configuration Database MCD on page 6 5 Power Off the Subsystem Before replacing the card arrange the following with the site administrator Unmount the open system host s file systems if the file systems reside on the failed card s subsystem Open the front cabinet door Power off the power supply for the subsystem needing card replacement See FIGURE 6 20 for the subsystem DSPx power supply switch location where x is the subsystem number Leave the HDSA and other power supplies on Chapter6 FRU Removal and Replacement 6 85 6 25 2 6 25 3 6 25 4 Removal Remove all cables from the front panel connectors on the card being replaced Unscrew the front panel metal edge plate securing the card to the chassis card cage with the two captive screws Unseat the card by pressing the top edge of the card ejectors located on the front edge of the card Slide the card out of the slot Replacement Slide the card into the slot and press it to make sure the backplane connectors engage Using a small flat blade screwdriver screw the front panel metal edge plate securing the card to the chassis card cage with the two captive screws Replace all cables
21. ROM gt gt The operating systems for all subsystems are now shut down B 8 Sun StorEdge A7000 Service Manual August 1999 B 3 7 1 2 3 5 6 B 3 8 1 2 3 Shut Down the System Console Put the mouse pointer in any open area on the display Press the left mouse button A menu appears Drag the mouse pointer to EXIT MWM Release the left mouse button Drag the mouse to the OK pushbutton on the QUIT MWM dialog box click Yes The display goes blank momentarily and then the Console Login prompt reappears Note The System Console may appear frozen after clicking Yes above if this occurs press Alt PrtScr h and type the command in Step 6 After the Press any key to continue message power off the System Console Log in to the System Console Console Login root The system responds with a Password prompt Press the Enter key The system prompt appears Type dspl etc shutdown y g0 i0 The System Console displays a series of shutdown messages followed by a Shutdown complete type message Power Off the System Console Push or slide the power switch Close the System Console cover by pushing it down until the latches engage Fold up the tray When it is nearly closed turn the tray latches clockwise push the tray all the way up and release the latches to secure the tray Appendix Installing the HDSA Expansion Cabinet 9 B 3 9 B
22. Starting optional software To Power on the Power Conditioning Unit PCU Turn the customer supplied AC power ON at the source main breaker At the front of the PCU turn the key switch inside the front panel to AUTO To open the panel pull it down at the notches See FIGURE 7 4 At the rear of the PCU put the circuit breaker in the ON position To Open the Front Cabinet Door The front cabinet door is located at the lower half of the cabinet the upper half holds the HDSA drawers The front door also contains the System Console in its tray carrier See FIGURE 7 5 To open the front cabinet door Insert a flat blade screwdriver in the door lock and turn it clockwise Pull the bottom of the latch out toward you and turn the latch assembly counterclockwise Pull the latch to open the door The door must be open to perform the power on procedures 7 8 Sun StorEdge A7000 Service Manual August 1999 Front panel door notches OFF BYPASS AUTO Keyswitch Older PCU models have the two pole circuit breaker 0000 2000 6 FIGURE 7 4 PCU Keyswitch and Circuit Breaker Chapter 7 Operation 9 Spring loaded tray latches 4 sete andere cedere 344 4 voters C cadees sadees 4 System Console carrier tray A Z 00000000 Locked Unlocked Front door lock
23. on page 6 77 Section 6 22 Cache Memory Card on page 6 81 Section 6 23 Quad Channel BMC Card on page 6 83 Section 6 24 Quad Channel SCSI Controller on page 6 84 Section 6 25 Quad Channel SCSI Target Mode Controller on page 6 85s Section 6 26 Dual Channel ESCON to VME Card on page 6 87 Section 6 27 Chassis Card Cage with Backplane on page 6 88 Section 6 28 Disk Drive Array Chassis on page 6 94 Section 6 29 CPU Transceiver and Loopback Cable on page 6 98 Section 6 30 HDSA Drawer Fan on page 6 100 Section 6 31 BMC Bus and Tag Driver Receiver Card on page 6 102 Section 6 32 System Disk Drive on page 6 108 6 1 System Maintenance Types You can perform two types of maintenance on the Sun StorEdge A7000 system Concurrent maintenance Maintenance that requires partial or total Sun StorEdge A7000 power removal See TABLE 6 1 TABLE6 1 Sun StorEdge A7000 FRUs Needing Concurrent and Other Maintenance Power Off the Entire Sun StorEdge A7000 To Service or Replace This Field Replaceable Unit FRU High Density Storage Array HDSA power supply module chassis Linear actuator device LAD LAD SCSI expander power supply AC power distribution unit with AC box and terminal block SCSI expander splitter cards and chassis Quad Channel block mux channel BMC card Quad Channel SCSI controller Dual Channel ESCON to VME card 6 2 Sun StorEdge A7000 Service Manua
24. type message Sun StorEdge A7000 Service Manual August 1999 9 10 11 12 13 Optional If the autoboot feature is enabled the subsystem attempts to reboot and startup messages start to appear When you see the following message in the dsp1 window press any key before 7 seconds elapse You have 7 seconds to terminate the autoboot sequence The following prompt appears Perform any procedures that required the subsystem shutdown Restart the subsystem by powering it on if you powered it off and type ROM gt gt boot Restart the simulation on dsp1 through a dsp1 window if it does not automatically restart ckdadmin start Vary on the paths you varied off in Step 2 The device ranges and CHIPIDs are the same as used in that step Enter the following MVS commands at the mainframe console to vary paths online vary path xxx xxx yy online vary path nnn nnn zz online Consult the site administrator for more information Chapter 7 Operation 7 35 7 7 7 36 Making an Emergency Back Up Boot Diskette for the System Console Note This procedure does not apply to System Consoles using the Solaris operating environment Make an emergency backup boot diskette for the System Console You can use this diskette in case the System Console s operating system becomes corrupted and you cannot start the System Console The procedure is simple and requires a 3 5 inc
25. 6 32 Sun StorEdge A7000 Service Manual August 1999 3 Connect the following see FIGURE 6 11 a Power cable at the rear of the System Console b Cable connector labeled DSP1 DSP2 to the System Console parallel port connector c RJ 11 telephone cable connector to the modem card the cable is labeled MODEM d DB9 connector to the serial port some international installations e Ethernet connector to Ethernet card 4 Place the System Console snugly against the Velcro strips Make sure the System Console is attached to the Velcro See FIGURE 6 12 5 The I O bay cabinet contains a connector panel assembly with a DB9 connector This connector is for the external modem used in some international installations See FIGURE 6 13 6 Cable the external modem to this DB9 connector Chapter6 FRU Removal and Replacement 6 33 Power cords I O bay cabinet ETHERNET 0 Modem Serial DSP1 maint C DSP2 maint DB9 connector for external modem FIGURE 6 13 Modem Connector Assembly in I O Bay Cabinet 6 34 Sun StorEdge A7000 Service Manual August 1999 6 10 4 Powering On the System Console and Restoring System Files After replacement you can now power on the System Console and restore the files you backed up the subsystem in Section 6 4 1 Back Up the Current MCD to a Subsystem on page 6 5 Note On the System Console with trackpad mouse move the pointer by
26. B Installing the HDSA Expansion Cabinet 1 B 1 Required Tools List 4 B 2 Before You Begin 4 B 3 Power Off the Sun StorEdge A7000 5 Sun StorEdge A7000 Service Manual August 1999 B 4 B 5 B 6 B 7 B 8 B 9 B 3 1 Open the System Console Carrier Tray and Cover 5 B 3 2 Stop the DataShare Facilities Optional 6 8 3 3 Stop the SCSI Target Emulation Software Optional B 6 B 3 4 Stop the Simulation Software Optional 6 B 3 5 Shut Down All Subsystems 6 B 3 6 Abort the System Reboot Optional 8 8 3 7 Shut Down the System Console B 9 B 3 8 Power Off the System Console 9 B 3 9 Open the Front Cabinet Door B 10 B 3 10 Power Off the Subsystems 0 B 3 11 Check Other Switches 0 B 3 12 Power Off the HDSA Supplies B 10 B 3 13 Power Off the Cabinet Power Supply B 11 B 3 14 Power Off the PCU 1 Preparing the Cabinets 2 Feed Cables Into the System Cabinet 6 Install or Connect the SCSI Expander Cards and Cables 6 B 6 1 Connect the SCSI Expander Cables 9 Install the SCSI Controller Cards 2 Connect the SCSI Controller Cables 2 Physically Connecting the Cabinets 4 B 10 Connect the HDSA Drawer Interlock Cables B 28 B 11 Completing the Installation B 30 B 12 Updating the Master Configuration Database 0 Portable Maintenance Box C 1 Glossary G 1 Index 1 Contents xiii xiv Sun StorEdge A7000 Service Manual August 1999 GURE 2 1 GURE 2 2 GURE 2 3 GURE 2 4 GURE 2 5 GURE 2 6 GURE 3 1 GU
27. Grip this spacer with needlenose pliers and keep for chassis replacement 6 At the bottom of the chassis using a Philips screwdriver remove the screws holding the chassis to the frame as shown in FIGURE 6 34 7 Pull the chassis through the rear of the cabinet 6 88 Sun StorEdge A7000 Service Manual August 1999 6 27 2 Replacement Go to the rear of the cabinet Position the chassis and push it into place At the bottom of the chassis using a Philips screwdriver replace the screws holding the chassis to the frame as shown in FIGURE 6 34 Using needlenose pliers replace the rubber spacer shown in FIGURE 6 35 Go to the front of the cabinet At the bottom and top of the chassis using a Philips screwdriver insert each screw holding the chassis to the frame as shown in FIGURE 6 34 and hand tighten the screw Note Do not completely tighten the screws yet With all screws hand threaded and tightened tighten them now with a screwdriver Replace the 12 VDC 12 VDC and two GND cables on the terminals shown in FIGURE 6 32 and FIGURE 6 33 Replace the nuts on the terminals Replace the 5 VDC and GND cables on the terminals shown in FIGURE 6 32 and FIGURE 6 33 Replace the nuts on the terminals Fold the subsystem power supply tray up and secure it with the captive knurled knobs Chapter6 FRU Removal and Replacement 9 6 90 O O O O O O O Studs 2x 5 volt bus
28. O am HUY HHO 0 60 0 OOOO x fe o r TE a EEO 2 e 9 98 9 Og 9 6 go i I o eae ems z o gt k 5 0 CEE 0 bHO Gy OVL sna 5 IHi Jke H amd Wa UY AOX ror rme 0000 00 AOX Wa 5 6 Hest IH OHD ONLIDE FIGURE 6 41 Mounting Plate and Driver Receiver Screw Locations Sun StorEdge A7000 Service Manual August 1999 Cable connector securing screw one per connector Driver receiver retaining screws 16x per adapter Channel 1 Channel 0 E e e E J1 J2 C C Jumper I2A2B Jumper COA2B channel 1 channel 0 FIGURE 6 42 Driver Receiver Card Component Side Chapter 6 FRU Removal and Replacement 7 6 32 6 32 1 System Disk Drive The Sun StorEdge A7000 has two system disk drives at the front of the cabinet located between the HDSA power supply module chassis and 14 slot chassis Before you begin If possible back up system and other files onto diskette or to the console Section 6 10 1 Back Up Files to the Subsystem and Shut Down on page 6 28 and Chapter 7 describe the sub
29. Once it is seated in the slot tighten the captive mounting screws on the card front panel 2 Slide the TMI card into the card slot to the right of the FTM card Once it is seated in the slot tighten the captive mounting screws on the card front panel Chapter 5 Installing the RDC FORM Hardware 5 5 3 Go to the inside rear of the Sun StorEdge A7000 cabinet Using one short coax cable connect one end to the TMI RX connector Connect the other end to the FTM card RX connector See FIGURE 5 5 4 Using the other coax cable connect one end to the TMI TX connector Connect the other end to the FTM TX connector 5 Connect one end of the LED ribbon cable to the remote LED connector on the rear edge of the TMI card Connect the other end to the LED connector on the rear edge of the FTM card See FIGURE 5 5 57 Installing the ATB 1 See FIGURE 5 4 Remove a blank panel from the 6U card cage to expose a card slot 2 Slide the ATB into the card slot to the right of the I O Panel TMI card Once it is seated in the slot tighten the captive mounting screws on the card front panel 5 6 Sun StorEdge A7000 Service Manual August 1999 Handle Return test jack On off toggle switch 5VDC adjust 5VDC test jack 12VDC test jack DC to DC converter FTM O 6 ome O RTM O D1 ENABLE O D3 Q O D4 DISABLE D5 O OOO0O0O0 6 gt lt w lt O mouro O O
30. compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y ena Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd La notice suivante est applicable a Netscape Communicator Copyright 1995 Netscape Communications Corporation All rights reserved Sun Sun Microsystems the Sun logo Sun StorEdge the Intelligent Storage Server AnswerBook2 docs sun com et Solaris sont des marques de fabrique ou des marques d pos es ou marques de service de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun rec
31. refer to Section 4 1 5 3 Extended Diagnostics on page 4 10 Chapter 4 Standalone Diagnostics 4 5 CODE EXAMPLE 4 1 core Tests Example Testing CPU Card Starting EPROM checksum test CPU 0 Read checksum 4073d550 calculated 4073d550 PASS Starting Parameter prom checksum test 6 5 PU 0 calc checksum fffffb0e 5002600 5 tarting DRAM Parity test tarting RTC increment test PU 0 First read of seconds 44 second read 45 PASS tarting NVRAM memory test PASS tarting CIO interrupt test PU 0 Testing CIO 0 Port A Port B PASS tarting Watchdog abort test PU 0 Testing CIO 1 PASS qmem tests execute then return to core PASS Starting SRAM Parity test PASS Starting TS80 X cpu int test CPU 1 interrupting CPU 0 CPU 1 CPU 2 CPU 3 PASS CPU 3 interrupting CPU 0 CPU 1 CPU 2 CPU 3 PASS CPU 0 interrupting CPU 0 CPU 1 CPU 2 CPU 3 PASS CPU 2 interrupting CPU 0 CPU 1 CPU 2 CPU 3 PASS Starting TS80 int test CPU 1 testing xint 0 1 2 3 4 5 6 7 PASS CPU 3 testing xint 0 1 2 3 4 5 6 7 PASS GPU 0 testing xint 0 17 272 3 10 97 6 Fy PASS CPU 2 testing xint 0p 17 02 3 4 5 6 Ty PASS Starting TS80 int cpu test Cpu 1 Timer 07 17027 3 47 Ds PASS Cpu 07 Timer 0 1 25 3 4 7 Ss PASS Cpu lt 2 Timer 0 1727 3 4 9 Cpu 3 Timer 0 1 2 3 4 5 PASS Starting TS80 Timer int test CPU 1 Timer 0 1 2
32. s Select type of installation b s You have 30 seconds to complete this step The root prompt now displays 7 58 Sun StorEdge A7000 Service Manual August 1999 72 2 6 Type the following to mount the hard drive mount dev dsk c0d0s0 mnt 7 Change to the mnt directory cd mnt You are now at the root directory of the hard drive 8 Make all necessary changes to the root files on the hard drive Boot The System Console Unmount the hard drive and reboot the System Console cd unmount mnt reboot Chapter 7 Operation 9 7 60 Sun StorEdge A7000 Service Manual August 1999 CHAPTER 8 Parts Catalog This chapter shows the major assemblies and lists part numbers for the Sun StorEdge A7000 intelligent storage server Sun Microsystems Inc maintains an internal web site for the Field Engineer Handbook Search for the Parts Breakdown for Disk Arrays in Volume 2 for a complete list of Sun StorEdge A7000 field replaceable units The web address is http edist corp fehandbook 8 1 TABLE 8 1 Parts List Reference Description Part Number Designator HDSA bulk power chassis 300 1386 xx 1 HDSA power supply converter module 300 1387 xx 1A 14 slot chassis 540 3749 xx 2 Power supply assembly subsystem 300 1384 xx 3 AC distribution unit 540 4013 xx 3A SCSI expander card w out bus term 375 0044 xx 4 SCSI expander card 375 0042 xx 4A SCSI expansion chassis dual 540 3
33. screw down the front panel captive screws to secure the card to the chassis card cage Replace the adapter board according to Section 6 20 4 Replacement on page 6 71 Replace the cable connecting the processor board and adapter board Power On the Subsystem and Execute Tests After replacing the processor board begin to power on the Sun StorEdge A7000 specific procedures are described in Chapter 7 Power on the DSPx subsystem power supply In the subsystem window on the System Console display the subsystem requests the serial number and revision level for the new processor board Type the numbers which you wrote down before you installed the new board refer to Section 6 21 4 Replacement on page 6 78 The following is an example of the request gt gt PROCESSOR BOARD INFORMATION MUST BE ENTERED NOW TO CONTINUE lt lt Enter serial number example 92a12345 98110249 Enter functional revision example A H Starting cpu 1 Starting cpu 2 Starting cpu 3 Clearing Processor Brd memory Clearing expansion memory Searching for Scsi Devices on Channel A Adding disk drive on 0 0 6 0 to configuration Interrupt the operating system software powerup sequence The ROM gt gt prompt is displayed Run two passes of these tests ROM gt gt test core qmem cache ecc After the tests complete type the above again to run the second pass Restor
34. 21 1 Processor Card Set Processor Board The Processor card consists of an adapter board and processor board The processor board resides in slot 2 of each subsystem chassis The procedures you need to perform are as follows Save the NVRAM settings on both subsystems Power off the subsystem where you are going to replace the board Remove and replace the board Power on the subsystem and test the board Update the MCD database with the new serial number and revision level Save the NVRAM Settings If possible perform the NVRAM Save procedure on both subsystems Open an xterm window at the System Console a Put the mouse pointer in any open area on the root window display area b Press the left mouse button A menu appears Drag the mouse pointer to NEW WINDOW Release the mouse button c An xterm window is displayed Move the mouse pointer to the xterm window 2 Save the NVRAM data usr local bin save_nvram dsp1 3 Save the NVRAM data on dsp2 usr local bin save_nvram dsp2 Chapter6 FRU Removal and Replacement 7 6 21 2 6 21 3 6 21 4 Power Off the Subsystem Before replacing the processor board arrange the following with the site administrator For Sun StorEdge A7000 servers connected to a mainframe computer place the mainframe channels offline and shut down the subsystem where you are replacing a card Refer to Section 7 6 Shutting Down and Restarting One Subsystem Only Contro
35. 27 B 6 serial numbers updating 6 5 show command 7 40 show subsystem configuration show command 7 42 shutdown subsystem operating system 7 28 7 34 B 6 System Console operating system 7 30 B 9 sleep mode 7 6 standalone diagnostics 4 1 start SCSI Target Emulation software 7 24 7 27 B 6 starting Diagnose 4 17 subsysbak command restore files 6 35 7 37 save files 7 37 subsystem configuration seeing 7 42 configurations reading 7 46 configurations saving and restoring 7 47 management 7 41 power off 7 26 7 31 B 5 B 10 power on 7 21 power supply on off switches 7 12 reset 7 42 subsystem power supply adjustment and balance 6 42 adjustment locations 6 47 location 6 39 removal 6 38 replacement 6 41 switches cards 3 1 U System Console 7 2 updating serial numbers 6 5 emergency backup boot diskettes 7 36 latches 7 4 modem connection international installation 6 34 mouse buttons 7 5 open the cover 7 2 open the tray 7 2 open windows 7 17 power off 7 30 B 9 power on 7 16 power switch 7 7 rear connectors and connections 6 31 removal 6 28 replacement 6 32 restore system files 6 35 shutdown 7 30 B 9 sleep mode 7 6 trackball mouse 7 5 trackpad mouse 7 5 tray latches 7 16 system features System Console 7 2 T test Built in Self Tests 4 3 Hardware Confidence 4 2 slots see extended diagnostics 4 4 test command 7 40 testing automatic see automa
36. 3 10 B 3 11 B 3 12 Open the Front Cabinet Door The front cabinet door is located at the lower half of the system cabinet The front door also contains the System Console in its tray carrier To open the front cabinet door Insert a flat blade screwdriver in the door lock and turn it clockwise Pull the bottom of the latch out toward you and turn the latch assembly counterclockwise Pull the latch to open the door The door must be open to perform the power off procedures Power Off the Subsystems All subsystems can now be powered off The dsp2 subsystem is the right subsystem Slide the power supply on off switch to the left The dsp1 subsystem is the left subsystem Slide the power supply on off switch to the left Slide the switch to the left Check Other Switches Power off the LAD SCSI Expander See FIGURE 8 3 for switch location Open the I O Bay cabinet doors Just above the right power cord are two switches labeled DSP1 and DSP2 Press the top of the switch to set them to OFF Power Off the HDSA Supplies In the middle of the cabinet front just under the HDSA drawer s are the HDSA power supply switches These snap switches are labelled 0 and 1 The 0 position is off and the 1 position is on Open the cabinet door completely Place one HDSA on off switch in the 0 position Place the other HDSA on off switch in the 0 position B 10 Sun StorEdge A7000 Service Manual August 1
37. 3507 xx DC DC to ATB part number 370 3507 xx DC DC to fan 370 3502 xx Two cables providing redundant power for the DC DC converter card are located at the rear of the high density storage array HDSA power supply See FIGURE 5 7 These dual plug cables also provide power to the disk drives in the HDSA drawer Connect one five pin plug to the top connector at the rear of the DC DC converter card Connect the other five pin plug to the connector just below the top connector at the rear of the DC DC converter card See FIGURE 5 6 Allow some slack and secure the cables to the 360VDC cable standoff on the top rear of the DC DC converter Dress the cable run Use cable part number 370 3507 xx to connect the DC DC converter to the TMI and FTM cards in the 6U card cage This cable has dual plugs at one end to connect to the TMI and FTM cards Connect the single plug end to the 5VDC connector on the rear of the converter At the dual plug end of the cable connect one plug to the TMI power connector and the other plug to the FTM power connector J4 Use cable part number 370 3507 xx to connect the DC DC converter to the ATB This cable has dual plugs at one end but use only one plug to connect to the ATB Connect the single plug end to the 5VDC connector on the rear of the converter Connect the other end to the ATB power connector J4 Connect one end of the fan power cable part number 370 3502 xx connector
38. 48 blks Raid min device size 8388288 8 Raid serial number 3238941f Raid cdev number 82 194 Raid bdev number 10 194 dev rct13 config d bdev 9 3970 on line 7 stripe 5 is down Opening header partition on replacement drive Getting partition info on drive Setting partition info on drive WARNING Raid Drive entering reconstruct phase on MVME328 disk unit 62 partition 2 Starting rebuild verify phase Beginning reconstruct phase Percent completed 1 blkno 86736 Percent completed 99 blkno 8290512 Rebuild verify successful WARNING Raid Drive is Online on MVME328 disk unit 62 partition 2 Bringing replacement drive on line Resync checksum values for replacement drive Resync2 checksum values for replacement drive Updating configuration file etc raiddef raidcfg3 Creating new config file Set sync writes on new config file Copying and update info in new config file Updating Current Raid Configuration internal Rebuild completed for dev rct13 Replacing Config file with updated version Chapter6 FRU Removal and Replacement 7 6 10 6 10 1 System Console The Sun StorEdge A7000 contains a System Console in a carrier tray on the front cabinet door You can replace the System Console with the Sun StorEdge A7000 powered on Note After replacement update this unit s serial number as described in Section 6 4 Entering Serial Numbers in the Master Configuration Database MCD on page 6
39. 64 3 12 1 Connectors 3 64 3 12 2 LED Indicators 3 64 3 12 3 Switches 3 65 3 12 4 Jumpers 3 65 Standalone Diagnostics 4 1 4 1 4 2 Automatic Testing 4 2 4 1 1 Hardware Confidence Tests 2 4 1 2 Built In Self Tests BISTs 4 3 4 1 3 Extended Diagnostics slots test group 4 4 1 4 Automatic Testing Success Indications 5 4 1 5 Automatic Testing Failure Indications 9 4 1 6 Automatic Testing Completion Messages 4 12 Using Diagnose 4 13 4 2 1 To Expand the Busview 4 14 4 2 2 To Select a Subsystem 4 4 2 3 To Selecta Subsystem Card 5 4 2 4 To Select a Device 4 16 Contents v vi 4 2 5 Diagnose Messages 7 5 Installing the RDC FORM Hardware 1 5 1 5 2 5 3 5 4 5 5 5 6 5 7 5 8 5 9 5 10 5 11 5 12 5 13 5 14 Steps for Installation 2 Default Settings and Configuration 5 2 Installing the Card Cage and I O Panels 3 Installing the Card Cage Fan 5 5 Installing the DC DC Converter 5 5 Installing and Connecting the TMI and FTM Cards 5 5 Installing the ATB 5 6 Connecting Power 5 10 Connecting the MC Bus Cables to the I O Panel and ATB 5 13 Connecting the Jumper Cables to the TMI Card and I O Panel 5 15 Connecting the Local FTM Card to the Remote FTM Card 5 17 Power On the RDC FORM Hardware and Sun StorEdge A7000 8 Configuring the Operating System Software for RDC 5 19 Extending Link Distances Using Fiber Optic Converters 5 22 6 FRU Removal and Replacement 6 1 6 1 6 2 6 3 6 4 6 5 System Mai
40. Bar 5 Subsystem Power Supplies 9 Subsystem Power Supply Connection 6 40 Figures xvii n GURE 6 17 GURE 8 GURE 6 19 GURE 6 20 GURE 1 GURE 6 22 GURE 6 23 GURE 6 24 GURE 6 25 n GURE 6 26 GURE 6 27 GURE 8 GURE 6 29 GURE 6 30 n GURE 6 31 GURE 6 32 GURE 6 33 nm GURE 6 34 GURE 6 35 n GURE 6 36 GURE 6 37 GURE 6 38 GURE 6 39 n GURE 6 40 n GURE 6 41 GURE 6 42 GURE 3 GURE 7 1 Subsystem Power Supply Measurement Points 6 44 Subsystem Power Supply On off Switch Front View 6 45 Subsystem Power Supply Adjustment Locations 6 47 Cabinet Power Supply Switches 6 50 HDSA Power Supply Module 6 51 HDSA Power Supply Module Chassis Removal 6 54 Linear Actuator Device 6 56 Linear Actuator Device Shaft Support Screws 6 56 Linear Actuator Device SCSI Expander Power Supply 6 58 AC Power Distribution Unit 6 61 AC Box 6 62 Blower Assembly 6 64 Dual SCSI Expander Chassis 6 67 SCSI Expander Card Connectors and Jumpers Both Card Types 8 Processor Card Set Front Panels 6 72 Chassis Backplane Power Connections 6 90 Chassis Backplane Power Connection Diagram 6 91 Chassis Removal Replacement Screw Locations 6 92 Chassis Brackets and Rubber Spacer 6 93 HDSA Inside View 6 95 Disk Drive Array C
41. Bus ID 1 Bus ID 2 Bus ID 0 Bus ID 3 factory default B3 B3 B2 B2 0 B1 B1 ojo BO BO Bus ID 5 Bus ID 6 B3 B3 olo Jumpers installed B2 o o B2 Bt olo B1 00 Jumpers not installed BO ojo BO Reference designators for Bus ID 7 Bus ID 8 jumpers found on the underside of the card F1E2 F2E2 F3E2 F4E2 FIGURE 3 34 TMI Card Bus ID Jumpers o o Bus ID SBE ABE CLK 60 BDIS __ og Factory default L RES E Error correct jumpers Error correct factory default E L Node ID This jumper is Bus turnaround not present on the count for arbiter 501 5285 xx card ye PRI Jumpers installed Factory default FSEC o o Jumpers not installed Arbiter enable jumpers Reference designators for ARB PRI factory default jumpers found on the underside of the card E9E2 ARB F7E2 CLK 60 F2C6 PRI F5C6 FSEC FIGURE 3 35 TMI Card Arbiter Enable and Error Correct Jumpers 3 60 Sun StorEdge A7000 Service Manual August 1999 3 11 1 3 11 2 3 11 3 Fiber Transition Module FIM Card Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure The Fiber Transition Module FTM card part number 501 5068 xx is a 6U VME PCB The FTM resides in any 6U external frame slot in the RDC FORM chassis This chassis is installed inside the I O bay cabinet FIGURE 3 36 shows the card layout with transmit re
42. Checking a license returns three possible statuses for a product licensed not licensed or partially licensed You cannot relicense a product that is already licensed or unlicense a product that is not licensed m To check a specific product license dsflicense check dsf Datashare Product Licensing Status dsf not licensed Chapter 7 Operation 7 55 To check all licenses dsflicense check Datashare Product Licensing Status dsf not licensed dsob not licensed dasd_tools not licensed a A partially licensed product usually indicates that an error occurred during the licensing procedure To correct the partially licensed condition for a product dsflicense unlicense product_name dsflicense license product_name 7 11 2 Licensing and Unlicensing a Product m To license a product such as DataShare dsflicense license dsf Licensing product dsf Product dsf licensed successfully m Licensing DASD tools require that DataShare also be licensed dsflicense license dasd_tools Licensing product dasd_tools Product dasd_tools requires that product dsf be licensed Licensing product dsf Product dsf licensed successfully Product dasd_tools licensed successfully 7 56 Sun StorEdge A7000 Service Manual August 1999 To unlicense a product such as DataShare Asflicense unlicense dsf Unlicensing product dsf Product dsf unlicensed successfully
43. FIGURE 7 13 These snap switches are labelled 0 and 1 The 0 position is off and the 1 position is on Open the cabinet door completely Place one HDSA on off switch in the 0 position Place the other HDSA on off switch in the 0 position Chapter 7 Operation 1 7 5 13 To Power Off the Cabinet Power Supply 1 Press the cabinet power switch to turn off power to the cabinet see FIGURE 7 6 2 Throw the main circuit breaker switch CB1 switch to the left OFF 3 Repeat these steps for both AC boxes 7 5 14 To Close the Front Cabinet Door Now that you have powered the Sun StorEdge A7000 off you can close the front cabinet door and fold up the System Console carrier tray See FIGURE 7 5 1 Close the door firmly but gently 2 Grab the latch and turn it clockwise so that it points straight down It will catch or engage 3 Push the bottom of the latch in until it is flush with the rest of the latch assembly 7 32 Sun StorEdge A7000 Service Manual August 1999 7 6 Shutting Down and Restarting One Subsystem Only Controlled Failover Mainframe Connect Note This section applies to mainframe connected Sun StorEdge A7000 servers only For Sun StorEdge A7000 servers connected to an open system host computer unmount the open system host s file systems if the file systems reside on the failed component s subsystem Occasionally you may need to shut down one subsystem while the Sun StorEdge A7000
44. Main power CB2 6 8 021 Main power CB2 Q 85 e Ol a 2 e O Retaining screws 12x FIGURE 6 27 AC Box 6 62 Sun StorEdge A7000 Service Manual August 1999 6 18 6 18 1 6 18 2 Cabinet Blower Fan The cabinet blower fan housing is located at the front of cabinet just above the AC box as shown in FIGURE 6 20 It contains three blower fans You can replace each fan with the Sun StorEdge A7000 powered on Before you begin Open the front door Unpack the new fan Removal Slide the retaining latch on the front of the failed blower fan to the left Using the handle pull the blower fan out Replacement Align the blower fan and slide it into its slot in the blower fan housing Slide the retaining latch on the front of the blower fan to the right Verify that all fans are powered and spinning Chapter6 FRU Removal and Replacement 3 Slide latch to open Blower housing Latch 3x Handle 3x FIGURE 6 28 Blower Assembly 6 64 Sun StorEdge A7000 Service Manual August 1999 6 19 6 19 1 6 19 1 1 6 19 1 2 SCSI Expander Cards and Dual Chassis The SCSI expander cards also known as SCSI splitter cards are located in a chassis in the bottom rear of the Sun StorEdge A7000 cabinet Before you begin open the rear door SCSI Expander Card This section describes the removal and replacement procedures for the SCSI expander card Removal Powe
45. OPwr OPrim OEnabl OActv FailOvr 0 CABLE OA OB OD CB TEST o FL TEST o O O Blank panels OO OILO FIGURE 5 3 RDC FORM Hardware Front Panels and Slot Assignments Chapter 5 Installing the RDC FORM Hardware 5 7 Caution When working with the FTM card avoid exposure to the front edge fiber aperture opening Laser radiation emits from this aperture opening To prevent laser radiation and contact with your eyes place the transmit enable ON disable OFF switch in the Disable OFF position FTM card DC DC converter FIGURE 5 4 FTM Card TMI Card ATB and DC DC Converter Installation 5 8 Sun StorEdge A7000 Service Manual August 1999 TX coax RX coax connectors LED cable connectors TMI S IDATA OOKAN FTM 6 FANG connectors Inside rear of cabinet FIGURE 5 5 TMI and FTM Card RX TX Connectors Inside Rear of Cabinet Chapter 5 Installing the RDC FORM Hardware 5 9 5 8 5 10 Connecting Power FIGURE 5 6 is a power connection diagram You need the following power cables a Cable part number 370 3473 xx to connect power from the high density storage array HDSA power supply to the DC DC converter card Two of these cables are already installed at the HDSA power supply output power connector m DC DC to TMI FTM part number 370
46. TABLE 3 16 ATB LED Definition Continued LED When Lighted Indicates FAILOVR A Failover has occurred and that the Secondary Arbiter is now the Active Arbiter CABLE A Used during an MC Bus Cable Test When lighted this LED indicates that all 60 signal lines 30 signal pairs associated with J1 Cable A are being received by this arbiter CABLE B Used during a MC Bus Cable Test When lighted this LED indicates that all 60 signal lines 30 signal pairs associated with J2 Cable B are being received by this arbiter CABLE C Used during a MC Bus Cable Test When lighted this LED indicates that all 60 signal lines 30 signal pairs associated with J3 Cable C are being received by this arbiter CABLE D Used during a MC Bus Cable Test When lighted this LED indicates that all 60 signal lines 30 signal pairs associated with J4 Cable D are being received by this arbiter 3 12 3 Switches The ATB card has two switches m Failover test switch press this momentary switch to test the failover logic and functions on the primary local and secondary remote ATBs m Cable test switch press this momentary switch to being MC Bus cables tests Caution Use of the TEST switch will disrupt any activity on the MC Bus do not use this switch when the system is online 3 12 4 Jumpers FIGURE 3 38 shows the jumper locations Chapter 3 Card Configuration Information 3 65 LEDs see table for ATB LEDs
47. TMI Card to I O Panel Connection Block Diagram Chapter 5 Installing the RDC FORM Hardware 5 ATB TMI front panel FIGURE 5 10 TMI Card Front Panel to I O Panel Connection Diagram Cutaway Version August 1999 Sun StorEdge A7000 Service Manual 5 16 5 11 Connecting the Local FTM Card to the Remote FIM Card FIGURE 5 11 shows the FTM card connection diagram Note the crossover connection of the coax connectors TX to RX Customer supplied fiber optic cables TX coax connector RX coax connector RX coax connector Local FTM Sun StorEdge A7000 Remote FTM Sun StorEdge A7000 FIGURE 5 11 Local FTM Card to Remote FTM Card Connection Diagram Chapter 5 Installing the RDC FORM Hardware 7 5 12 Power On the RDC FORM Hardware and Sun StorEdge A7000 Caution Avoid exposure to the FTM front edge fiber aperture Laser radiation is emitted from this aperture Avoid contact with eyes To prevent laser radiation exposure place the transmit enable disable switch in the disable position 1 Put the DC DC converter Enable ON Disable OFF switch in the ENABLE ON position 2 Power on the Sun StorEdge A7000 as described in Chapter 7 5 18 Sun StorEdge A7000 Service Manual August 1999 5 13 Configuring the Operating System Software for RDC Sun StorEdge A7000 servers running operating system software version 3 6 4 and later compatible ver
48. VBATT TEMP SCAN TEST Programming oe FIGURE A 1 PCU Front Panel Used To Program PCU Output Voltage The PCU has many parameters numbered from 00 to 134 Some parameters can be changed some parameters are display only and cannot be changed This section describes how to change the parameters Connect and power on the PCU according to the Sun StorEdge A7000 Installation Guide At the front of the PCU put the key switch in the AUTO position Appendix A Power Conditioning Unit A 5 A 6 10 11 12 At the PCU front panel press and hold the CANCEL and RUNTIME buttons at the same time for more than two seconds Release the buttons when the display shows P 00 Press the CANCEL button The display shows 0 Press and hold the LOAD button until the display shows 377 and then release it If you press the button and it increments past 377 press the VOUT button to go back Press the RUNTIME button The display shows 1 Press the CANCEL button The display shows P 00 Press the LOAD button until the display shows P XX where XX is the parameter number you want to change If you press the button and it increments past the parameter press the VOUT button to go back Press the CANCEL button to toggle to the parameter value Note that this button lets you toggle between the parameter value and the parameter number To change the parameter value press the LOAD button to increase it and press the VOUT button to decrease it
49. VMEbus mates with backplane connector J3 Front of the card FIGURE 3 20 shows the connectors at the front of the card m The faceplate has four independent differential SCSI ports Each port is a 68 pin connector Caution You can damage this card if you connect or disconnect cables while termination power is present jumpers J2 J3 J4 and J5 are factory installed for termination power LED Indicators Each card has 13 LEDs visible through the front panel refer to TABLE 3 12 TABLE 3 12 Integrated Quad Channel SCSI Controller LED Indicators LED When Lighted Indicates 7 9 11 13 BUSY SCSI Bus is busy Switches 6 8 10 12 TPWR Termination power is available for that port jumpers J2 J3 J4 and J5 are factory installed for termination power 5 BDOK When green this LED indicates that the card is functioning properly When red this LED indicates that the card is not functioning properly If not lighted the card is not powered 3 38 Sun StorEdge A7000 Service Manual August 1999 3 6 3 TABLE 3 12 Integrated Quad Channel SCSI Controller LED Indicators Continued LED When Lighted Indicates 4 S1 Reserved 3 S2 Reserved 2 53 Reserved 1 S4 Reserved Jumpers FIGURE 3 20 shows the factory installed jumper settings FIGURE 3 21 shows the jumper settings for the base address Chapter 3 Card Configuration Information 3 39 Termination LED 13 power LED 12 Primary Bu
50. and rear doors Consult with the site administrator as the customer loses all access to data stored on the drives in the chassis being replaced Note After replacement update this unit s serial number as described in Section 6 4 Entering Serial Numbers in the Master Configuration Database MCD on page 6 5 Removal Remove the six disk drives from the array chassis to be replaced according to procedures in Section 6 8 Disk Drive Linear on page 6 17 Leave the HDSA drawer open At the inside facing the cabinet interior of the HDSA are two retaining plates per row of three disk drive array chassis Remove the screws holding the plates and then remove the plates See FIGURE 6 36 With the retaining plates removed note the cables at the top and bottom of the backplane See FIGURE 6 37 Remove in order a SCSI controller cables b backplane interconnection cables c HDSA LED cables d HDSA tray fan cables only the front and rear chassis of each row have these cables attached the middle chassis of each row does not connect to the fans Go to the outside disk drive faceplate side facing the cabinet sides of the HDSA Remove the two screws on each retaining bar above and below the six drive bundles then remove the retaining bars 5 Remove the alignment screws See FIGURE 6 37 6 Remove the array chassis assembly 6 94 Sun StorEdge A7000 Service Manual August 1999 Retainin
51. c An xterm window is displayed Move the mouse pointer to the xterm window Save the NVRAM data save_nvram dspl Save the NVRAM data on dsp2 save_nvram dsp2 Chapter 7 Operation 7 729 To Restart the Subsystems After Making Changes This procedure shows how to restart the subsystem operating system software after you have made changes or interrupted the startup according to Section 7 9 1 To Get a ROM Monitor Prompt on page 7 41 1 Put the mouse pointer in window dsp1 The mouse pointer turns into a cursor 1 2 At the ROM gt gt prompt reset the subsystem ROM gt gt reset node 3 After the reset type 4 A long series of startup messages appear 5 When the following message appears you can next restart subsystem dsp2 The system is ready Console Login fon Repeat for all subsystems 7 48 Sun StorEdge A7000 Service Manual August 1999 7 10 7 10 1 If Your System Console Is Not Responding This section describes a few steps you can take if the System Console or modem appears frozen or unresponsive As a last resort the System Console model with the pushbutton latch on cover has a Reset button at the right rear side 4 Reset button N Right side rear of System Console FIGURE 7 15 System Console Reset Button Windows Opened into the Subsystems Disappear or Appear Frozen If previously opened subsystem windows disappear tr
52. cards needed for the expansion cabinet disk drives are already installed skip to Section B 8 Connect the SCSI Controller Cables on page B 22 Otherwise start with Step 1 Record the serial number part number and slot location of each card you install Set the jumpers for each card Chapter 3 of the Sun StorEdge A7000 Service Manual contains jumper settings for this card Slide the card into the slot and press it to make sure the backplane connectors engage Fill the slots starting at slot 7 and above Make sure that filler cards occupy any empty slots Using a small slotted screwdriver secure the card to the chassis card cage with the two captive screws B 8 B 22 Connect the SCSI Controller Cables Note Do not connect any unused SCSI cables to the SCSI controller card ports Stow these cables inside the bottom of the system cabinet Locate the SCSI cables from the system and expansion cabinets that connect from the disk drives to the SCSI controller card ports These cables are labeled The cables from the first disk drive bundle in HDSA drawer 3 are labeled DSP2 78 P2 and DSP1 78 P2 See TABLE 8 2 These cables correspond to the SCSI controller port P2 base address 0x7800 on the cards in chassis dsp1 and dsp2 FIGURE B 11 shows how the SCSI port are labeled and how they correspond to the labeled cables See also FIGURE B 10 2 Connect the SCSI cable connectors to the SCSI controller card
53. condition Switches The front of the adapter board has two switches a Abort Reset toggle switch a three position toggle switch located on the card front panel When the switch is in the Reset position down it resets the processor card set and also provides system reset through the backplane When the switch is in the Abort position up it generates an interrupt In the center position the switch is not operating and has no affect on card Switch SW3 a four pole DIP switch SW3 is reserved for future functionality and should be left as set by the factory See Detail A in FIGURE 3 1 for factory setting Jumpers The adapter board has no field selectable jumpers The processor board has one four position jumper block used for diagnostic test See FIGURE 3 2 All jumpers are removed for normal operation Chapter 3 Card Configuration Information 3 9 3 3 1 Cache Memory Card The cache memory card is a 9U VME printed circuit board PCB The card consists of a motherboard the EDRAM card and daughtercard the MEMORY CHANNEL adapter MCA mounted on a single card occupying a single chassis slot The part numbers for various models of this card are 565 1458 xx 565 1459 xx 565 1460 xx 565 1461 xx 565 1462 xx 565 1463 xx Connectors The MCA connected to the EDRAM card through Mezzanine interface ports also has front panel connectors to connect to the MEMORY CHANNEL MC bus the EDRAM card connects to the chassi
54. executes diagnostic tests and initializes and checks the hardware configuration during each poweron and reset sequence The diagnostics verify the Sun StorEdge A7000 integrity They also detect and isolate any hardware component that is causing a malfunction The following diagnostic test levels execute during the automatic testing sequence a Hardware Confidence tests Built in self tests BISTs Extended Diagnostics slots Note Procedures for enabling and disabling automatic testing are provided in Chapter 7 Hardware Confidence Tests Hardware Confidence tests are built into the Processor cards and execute automatically each time the cards are powered on or reset These tests reset the Processor card hardware initialize on board cache initialize serial I O ports and clear the on board memory used by the ROM Monitor During the Hardware Confidence tests the Processor card front panel light emitting diodes LEDs display codes as each test starts If a test is successful its code is cleared from the LEDs If it fails the LED code freezes or blinks depending on the failing test FIGURE 4 1 shows the LEDs on the Processor card front panel The Hardware Confidence tests also display a moving figure on the System Console screen once the serial channel between the System Console and Processor card initializes When the Hardware Confidence tests complete control passes to the ROM Monitor program This program reports the confi
55. expander chassis See TABLE B 1 Connect the DSP2 labeled cable to the front connector on the SCSI expander card Connect the DSP1 labeled cable to the rear connector on the SCSI expander cable Replace the chassis Pull up the spring loaded retainer on the right and align the hole in right side with it Align the chassis with the peg on the bottom Stow any unused cables under the SCSI expander chassis DSP2 Cable DSP1 SCSI controller card label SCSI controller card DSP2 68 P1 o DSP2 68 P1 8 DSP1 68 P1 P1 PR DSP2 68 P2 DSP2 68 P2 DSP1 68 P2 DSP1 68 P2 D 5 D P2 DSP2 68 P3 DSP2 68 P3 DSP 1 68 P3 DSP 1 68 P3 e 5 e P3 DSP2 68 P4 D DSP2 68 P4 za DSP1 68 P4 P4 2 R D disk drive bundle S SCSI expander card F front of card R rear of card SCSI expander card slot for example EXP10 FIGURE B 10 SCSI Expander and Controller Cards Connection and Labeling Example Appendix B Installing the HDSA Expansion Cabinet 9 B 20 TABLE B 1 SCSI Expander Card Labeling Card Slot Left to Right Card Label Bottom Chassis Card Label Top Chassis 1 oO ON DTD oT Fe WD N e e me h AeA N e O Sun StorEdge A7000 Service Manual August 1999 DSP1 2 6800 P1 DSP1 2 6800 P2 DSP1 2 6800 P3 DSP1 2 6800 P4 DSP1 2 7000 P1 DSP1 2 7000 P2 DSP1 2 7000 P3 DSP1 2 7000 P4 DSP1 2 7800 P1 DSP1 2 7800 P2 DSP1 2 7800
56. from the front panel connectors Power on the DSPx subsystem power supply Run Diagnostic Software Run the Diagnose diagnostic software as described in Chapter 4 6 86 Sun StorEdge A7000 Service Manual August 1999 6 26 6 26 1 6 26 2 Dual Channel ESCON to VME Card The dual channel ESCON to VME Interface card is a multilayered PCB To remove and replace the card you must open the rear cabinet door Note Chapter 3 contains jumper and switch setting information for Sun StorEdge A7000 cards Note After replacement update this unit s serial number as described in Section 6 4 Entering Serial Numbers in the Master Configuration Database MCD on page 6 5 Removal Power off the Sun StorEdge A7000 as described in Chapter 7 Remove the channel and control status cables from the front panel connectors on the card being replaced Unscrew the front panel metal edge plate securing the card to the chassis card cage with the two captive screws Unseat the card by pressing the top edge of the card ejectors located on the front edge of the card Slide the card out of the slot Replacement Slide the card into the slot and press it to make sure the backplane connectors engage Using a small flat blade screwdriver screw the front panel metal edge plate securing the card to the chassis card cage with the two captive screws Replace all cables at the front panel connect
57. grep v grep where XX is either 01 or 03 as noted in step 1 If any of these commands displays an output then that process is holding up the modem tt yXxh device To release the modem ttyXXh device kill the process holding it or reboot the console Note the first process ID number or last for the who command listed in the output of any of the above commands To kill the process type kill HUP processIDnumber Repeat the command that displayed the output to make sure the process is killed If the process is not killed type kill KILL processIDnumber Chapter 7 Operation 3 7 10 3 2 5 Reset the modem cu 1 ttyXXh where XX is either 00 or 03 as noted in Step 1 The screen displays Connected atz quit Reboot the System Console pe Modem Firmware Needs to Be Reset For example the modem firmware needs to be reset due to an abnormal phone line disconnection at either end The best way to reset the modem is to hard reset it For those internationally installed Sun StorEdge A7000 servers where an external modem is used you can hard reset the modem without having to reboot the System Console Where an internal PCMCIA modem is used you must hard reset the modem by rebooting the System Console If the modem is physically damaged or if all previous steps fail try a new supported modem Note Sometimes you must wait for quite a few seconds for the m
58. grounded wrist strap when handling PCBs When packaging individual PCBs for local or short distance shipments put the PCBs into conductive grid bags first and into protective bags When packaging individual PCBs for customer or long distance shipments put the PCBs into conductive grid bags first then into protective bags and into a padded shipping container 1 3 Electromagnetic Interference Electromagnetic interference EMI is radiated electrical energy that causes interference in digital or analog equipment EMI is also known as Radio Frequency Interference RFI EMI is present in varying strengths around AC driven electric motors electrostatic copiers and X ray machines Hand held electric power tools air dehumidifiers refrigerators and air conditioning units are other sources of EMI Make sure the test system is properly grounded and has all its shields in place Pay special attention to the finger stock on all doors interframe connections and panels Make sure they are all correctly in place and are connected to the system ground Static or noise generated by this equipment travels along AC power cords to the junction box that is the source of its power Do not connect any EMI sensitive subsystems to power sources that are shared with EMI generating devices Use isolated or single line power sources when performing diagnostic testing before deinstallation Chapter1 Introduction 1 5 1 6 Sun StorEdge A70
59. is still in use This technique is called controlled failover because it involves manually putting or varying channels serviced by the subsystem offline from the mainframe side During controlled failover one Sun StorEdge A7000 subsystem is handling all channel communications When one subsystem is handling all channel traffic that is failed over the cache operates in writethrough mode to protect user data In the following example subsystem dsp1 is failed over to subsystem dsp2 The controlled failover and restart includes these steps Log onto the subsystem dsp1 as root through the System Console subsystem window If the subsystem windows are not open open them according to the steps in paragraph 7 4 6 Check the channel device paths and device range addresses the subsystem is responsible for and vary them offline at the mainframe computer To view the pairs of device paths if the Sun StorEdge A7000 uses ESCON connections usr install simckd bin ckdadmin switchinfo To view the pairs of device paths if the Sun StorEdge A7000 uses Block Mux Channel BMC connections usr install simckd bin bmctbar Chapter 7 Operation 3 7 34 The displayed information shows which channel interfaces go offline at failover Vary off only these channel paths The paths that will not be affected and the paths that will be switched must be left online Ensure that you know which CHIPIDs on the mainframe correspon
60. m Unlicensing a DataShare product on which other products depend prompts the user to unlicense those products also Asflicense unlicense dsf Unlicensing product dsf Product dasd_tools requires that product dsf be licensed to function properly Unlicense product dasd_tools yes or no yes Unlicensing product dasd_tools Product dasd_tools unlicensed successfully Product dsf unlicensed successfully Chapter 7 Operation 7 57 7 12 21 System Console Emergency Boot Procedure If the System Console s Solaris operating environment becomes corrupted and the System Console will not start you can boot from the Solaris CD ROM To boot from the CD ROM Configure the CD ROM drive on the System Console Boot from the Solaris operating environment CD ROM To Configure the CD ROM Drive On the System Console Power on the System Console The following message is displayed Press ESCAPE to interrupt autoboot in 5 seconds Press the Escape key A message appears prompting you to press the F2 function key to enter the BIOS settings menu Press the F2 key to continue When a menu appears press the F2 key again The next menu allows you to choose between booting from a disk the default or a CD ROM Using the space bar move the cursor down to CD and press the F2 key to select booting from a CD ROM When the Select type of installation prompt appears type b
61. on The DVM reading should now be between 5 04 and 5 06 VDC Disconnect the DVM leads from the power bus bars Repeat the steps in this section for the DSP2 power supplies in the right tray Adjusting Power Supply B 12 VDC 12 VDC Caution High voltage is present during these procedures use a nonconductive insulated adjustment Phillips screwdriver to make the power supply adjustments Power on the cabinet supplies by pressing the cabinet power switch shown in FIGURE 6 20 Power on the subsystem power supplies by sliding the power supply switch to the right you may have to tilt the tray up to access the switch Connect the DVM leads to the 12 VDC and GND lugs on the power supply B s chassis backplane See FIGURE 6 19 Using a nonconductive insulated adjustment Philips screwdriver turn pot V2 on the power supply until the DVM displays 12 0 VDC Connect the DVM leads to the 12 VDC and GND lugs on the chassis backplane See FIGURE 6 19 Using a nonconductive insulated adjustment Philips screwdriver turn pot V3 on the power supply until the DVM displays 12 0 VDC Remove the DVM leads Chapter6 FRU Removal and Replacement 9 a 0 HDSA drawer open close switches HDSA power supply HDSA power supply on off switch on off switch DSP2 power supply DSP1 power supply A i on off switc on off switch Blower assembly
62. readconfig or setconfig at the ROM Monitor prompt returns a list of all valid command parameters The following text provides brief examples To 566 all information about a card in chassis slot 2 ROM gt gt readconfig slot 2 all Slot 2 board type vme Slot 2 board state Configured Slot 2 board data no bist Slot 2 csr 1 address Oxfff40800 Slot 2 csr 2 address Oxfffc0000 Slot 2 csr 3 address 0 Slot 2 extended image rmsdiag To read what card type is in slot 1 ROM gt gt readconfig slot 1 type Slot 1 board type adapter To determine if the card is in NVRAM ROM gt gt readconfig slot 1 state Slot 1 board state configured 7 46 Sun StorEdge A7000 Service Manual August 1999 7 9 8 To Save and Restore a Subsystem Configuration After changing a subsystem s configuration for example adding cards you save the configuration in adapter card NVRAM Initialize NVRAM with the configuration ROM gt gt nvram accept Are you sure you want to save the configuration y n y dspl nvram modified Repeat for subsystem dsp2 Boot the Sun StorEdge A7000 See Section 7 9 9 To Restart the Subsystems After Making Changes on page 7 48 Open an xterm window a Put the mouse pointer in any open area on the root window display area b Press the left mouse button A menu appears Drag the mouse pointer to NEW WINDOW Release the mouse button
63. retaining bracket screws and bracket On each SCSI expander card remove the inline terminator on the rear of the card Set aside the terminator you re install it later Record the serial number part number and slot location of each card you install Find the power harness that contains the power connectors for the expander cards Connect a power connector to each SCSI expander card Depending on the configuration you may not need to connect or use all plugs FIGURE B 9 shows the power connectors on the cards The power harness you just installed contains a mating plug to connect to power from the expansion cabinet Find the power cable and mated connector from the expansion cabinet and connect it Replace the card retaining bracket and screws Replace the inline terminator on each card Sun StorEdge A7000 Service Manual August 1999 Spring loaded retainer SCSI expander card slots 14 slots each chassis Card retaining bracket screws 6x 0000 0000 0000 Oooo 00 00 0000 OOO OOO 0000 0000 o 0 o 0 o 0 0 o 0 o 0 0 9 9 o 9 o 9 Q Q og 9 9 9 fe to 9 o o 9 9 9 9 to 0 0 0 0 0 0 iy o iy 0 0 0 7 5 DOOD OOO OO OO 00 OD OOO OOO Oo 0000 0 0 0 Peg FIGURE B 8 Dual SCSI Expander Chassis Appendix Installing the HDSA Expansion Cabinet 7
64. secure the card to the chassis card cage Replace the cable connectors to SCSI Ports 0 and 1 Replace the cable connecting to the Ethernet transceiver on connector J2 Replace the cable connecting the processor board and adapter board Install the PCU data cable at serial port 1 or the loopback cable at serial ports 1 2 and 3 If you plan to execute loopback diagnostics connect the loopback cable both cables are cable tie wrapped together After executing loopback diagnostics remove the loopback cable and install the PCU data cable s Connect the System Console cable at serial port 0 Chapter 6 FRU Removal and Replacement 6 71 Adapter board Processor board gt 6 2 O N Status O0 kK LED indicators 2 O NL 03 0 Error 94 LED indicator 08 O Abort reset PS Oe toggle switch Serial port 0 NS System Console gt Status LED indicators eee Serial port 1 to 3 connection for loopback cable and PCU cable External interrupts P5 gt External interrupts J2 2 J2 Ethernet Transceiver connector SCSI 0 A Single ended 2 to system boot disk Caution The N Ethernet port J2 is reserved for the System Console notebook computer only Any use of this port by other devices is strictly prohibited SCSI 1 differential FIGURE 6 31 Processor Card Set Front Panels 6 72 Sun StorEdge A7000 Service Manual August 1999 6 20 5 Power On the Subsys
65. system_console amp The above command also restarts the System Console Application Menu bar stem Console Windows Config Utilities Help Sun StorEdge A7000 Service Manual August 1999 6 4 2 Starting the MCD Hardware Modification Tool 1 At a System Console window type xmcdhwmod The MCD Hardware Modification Tool is displayed as shown in FIGURE 6 1 2 Click the left mouse button on an item to select that item 3 Double click the left mouse button on an item like dsp1 to display all items within that item 4 Click the right mouse button on an item to display a pop up menu of operations you can perform on that item Chapter 6 FRU Removal and Replacement 7 dspcons Miscellaneous Devices thow MCD Pati System DSP Product A7000 Subsystem chassis FIGURE 6 1 MCD Hardware Modification Tool 6 8 Sun StorEdge A7000 Service Manual August 1999 6 4 3 Example Enter a Card s Serial Number Note Always note the component s serial number before you install it On some cards serial numbers are printed along the component or solder side of the PCB The following example describes how to enter a card s serial number in the MCD database The procedure is the same for disk and tape drives In the MCD Hardware Modification Tool window FIGURE 6 1 move the mouse pointer to dsp1 and double click the left mouse button A window showing all the cards in the dsp1 chassis is
66. terminology used in this Guide Note Some System Console models have primary and secondary mouse buttons This guide refers to the primary button as left and the secondary button as right To Move the Mouse Pointer and Select Features Move the mouse pointer by placing your finger on the pointing device the pointer moves as your finger moves Click the left or right buttons to select features as directed in the text TABLE 7 1 Graphical User Interface Terms Verb Action Example Choose To open a menu or initiatea Choose New from the File menu command Click To press and release a mouse Click the left mouse button on the OK button without moving the button pointer Double click To click a mouse button twice Double click on the File Manager icon to quickly without moving the re open the program pointer Drag To move the pointer or an Drag the Applications Menu Bar to the left object by sliding the mouse corner of the screen with one button pressed Point To move the mouse pointer to Point to the Trash icon and click to select a specific location on the it screen with no mouse buttons pressed Chapter 7 Operation 7 5 22 TABLE 7 1 Graphical User Interface Terms Continued Verb Action Example Press To push a mouse button down and continue to hold it Release To let up on a mouse button to initiate an action Select To highlight an entire window or data in a window Press t
67. to VME Interface Card Base Address Settings 3 5 1 4 Jumpers This card has one jumper See FIGURE 3 16 The default setting is shown disabling system controller status Do not change this jumper setting Chapter 3 Card Configuration Information 3 35 6 3 521 3 5 2 2 3 5 2 3 ESCON Interface Panel This section describes the connectors LED indicates and switches of the ESCON interface panel Connectors Each interface panel has eight internal and eight external channel connectors as seen from inside the I O bay cabinet The internal connectors are cabled to the card the external connectors are cabled to the mainframe computer The rear of the panel has four control status connectors as seen from inside the system cabinet See FIGURE 3 19 LED Indicators Each channel has two LEDs as shown in FIGURE 3 19 They are defined in TABLE 3 11 TABLE 3 11 ESCON Interface Panel LED Indicators LED When Lighted Indicates ACTIVE IDLE Channel is ready to accept channel communication When not lighted this LED indicates a not ready condition LIGHT NO LIGHT Card s Fiber Optic Transceiver is receiving signals When not lighted this LED indicates that no signal is being received or the associated channel interface has not been activated by software Switches Each channel interface of the card has an online offline switch at the interface panel in the I O bay cabinet FIGURE 3 19 shows the switch Each online offline
68. 0 servers connected to an open system host computer unmount the open system host s file systems if the file systems reside on the failed component s subsystem Open the front cabinet door Power off the power supply for the subsystem needing power supply replacement See FIGURE 6 20 for the subsystem DSPx power supply switch location where x is the subsystem number At the AC box for the subsystem located just below the subsystem press the cabinet power switch to turn off power to the subsystem Throw the main circuit breaker switch CB1 switch to the left OFF Removal Turn the captive knurled knobs on the subsystem power supply tray to release the tray Fold down the tray pulling on the rubber grips See FIGURE 6 15 Remove the connector plugs from J1 and J2 on the power supply See FIGURE 6 16 Note that the J1 connector plug has four pins and the J2 connector plug has three pins 6 38 Sun StorEdge A7000 Service Manual August 1999 Remove the nuts from the red 5 VDC cable lugs and black GND cable lugs at the top of the supply Move the cables out of the way Power Supply B Only Using a Philips screwdriver remove the screws from the terminal block at the right of the 5 VDC GND cable lugs Move the cables out of the way At the bottom of the power supply is the AC input terminal block Use a Philips screwdriver to remove these three screws Remove the power supply assembly u
69. 00 Service Manual August 1999 CHAPTER 2 General Information This chapter describes the Sun StorEdge A7000 maintenance types and server characteristics System Maintenance Types page 2 2 Identifying Sun StorEdge A7000 Models page 2 4 High Density Storage Array Drawer HDSA page 2 7 Disk Drive and Chassis Faceplate Frontpanel page 2 10 Chassis Contents Information page 2 11 Caution Do not move or attempt to move the Sun StorEdge A7000 cabinet with the high density storage array HDSA drawer extended or open in any way The cabinet could become unbalanced and topple if you try to move it incorrectly Make sure the cabinet is properly level at all times Section 6 7 Leveling the Cabinet Before and After Disk Installation on page 6 15 describes how to level the cabinet Do not remove or retract the main cabinet leveler feet if the HDSA drawer contains disk drive modules 2 1 2 1 2 2 System Maintenance Types You can perform two types of maintenance the Sun StorEdge A7000 system Concurrent maintenance Maintenance that requires partial or total Sun StorEdge A7000 power removal See TABLE 2 1 Sun StorEdge A7000 Service Manual August 1999 TABLE 2 1 Sun StorEdge A7000 FRUs Needing Concurrent and Other Maintenance Power Off the Entire Sun StorEdge A7000 To Service or Replace This Field Replaceable Unit FRU HDSA power supply module chassis Linear actuator device LAD L
70. 1 Replace all cables at the rear of the power supply module chassis Go to the front of the cabinet and replace the front chassis screws Chapter6 FRU Removal and Replacement 6 53 Cabinet 3 Retainer bracket 12 places E Side skin panel Quarter turn latch f 12 places see Detail A Detail A 0 Cabinet ee frame 0 0 0 0 Retainer S bracket Frame Frame Rear view of chassis Remove these screws 2 places Panel off Cut cable ties this side and move cables at this side FIGURE 6 22 HDSA Power Supply Module Chassis Removal 6 54 Sun StorEdge A7000 Service Manual August 1999 6 15 6 15 1 6 15 2 Linear Actuator Device The linear actuator device LAD is the device that moves the HDSA drawer in and out of the cabinet Before you begin Power off the Sun StorEdge A7000 according to procedures in Chapter 7 Open the front and rear doors Remove the HDSA power supply module chassis according to the procedures in Section 6 14 HDSA Power Supply Module Chassis on page 6 52 Removal Remove connector plugs P3 and P4 from the front plate as shown in FIGURE 6 23 Remove the red and black cables on the terminal screws on the DC motor behind the front plate Remove the shaft support screws shown in FIGURE 6 24 Access these screws from underneath the center of the shaft at the rear and fr
71. 1 dsp2 some international installations System Console model with trackpad mouse Modem PCMCIA card domestic Ethernet Serial port COM1 Parallel port Power connector PCMCIA card some international to dsp1 dsp2 installations Modem PCMCIA card System Console model with pointing device domestic Ethernet abe PCMCIA card Parallel port aon port COM1 Power connector to dsp1 dsp2 some international installations FIGURE 6 11 System Console Rear Connectors Chapter 6 FRU Removal and Replacement 6 31 AC DC converter power supply 6 10 3 Connectors in foam Power cable connector RJ 11 modem cable domestic install only Ethernet terminator and cable Parallel port connector Serial cable international install only Velcro placement varies on some models FIGURE 6 12 System Console Carrier Tray Connectors Replacement All cables and cards to connect to the System Console are already installed inside the carrier tray To replace the System Console Remove the System Console from its packaging The System Console is held in place by snap type Velcro strips Placement of the Velcro strips varies according to the System Console model being replaced There is one PCMCIA dual connector slot on the side of the System Console This connector slot holds an Ethernet card and modem card Plug the modem and Ethernet PCMCIA cards into this slot as shown in FIGURE 6 11
72. 10 lost_comm_action Report heartbeat 60 err_file usr adm errfile console_log False low_time_set 15 memory_alarm Report check_batt_alarm Report inverter_alarm Report low_time_alarm Report low_batt_alarm Report breaker_alarm Report overload_alarm Report high_temp_alarm Report wiring_fault_alarm Report high_batt_alarm Report cmd_set_wrthru usr install scm bin sd_cadmin node_hint set wrthru dev null 2 gt amp 1 emd_clr_wrthru usr install scm bin sd_cadmin node_hint clear wrthru dev null 2 gt 61 A 4 Sun StorEdge A7000 Service Manual August 1999 The amount of time in seconds Sun StorEdge A7000 will tolerate a lost connection with the PCU The lost_comm_action parameter defines the action Sun StorEdge A7000 takes when PCU to Sun StorEdge A7000 communication is lost The action to take when Sun StorEdge A7000 loses communication with PCU Report means to log the error Destage means to switch the cache to writethrough mode How frequently in seconds Sun StorEdge A7000 requests status from PCU Sun StorEdge A7000 servers with dual PCU option the recommended amount of time in seconds is 30 The name of the error file where errors and messages are logged False specifies that error messages do not display on the System Console window True shows error messages Defines the minimum amount of runtime in minutes before the PCU reports a problem while power is on This parameter helps de
73. 10 Dual Channel ESCON to VME Interface Card Hex Display Definition Hex Display 0 1 o QA N E N uada hh oN Definition Idle waiting for commands Decoding command byte Waiting for next byte of command packet Operational Idle loop Operational Processing Channel Interrupt flickering indicates normal operation solid 8 indicates card is hung Executing Reset command Executing Revision command Executing Diag command Executing Initialize command Test 1 Test 2 Test 3 Test 4 Test 5 Test 6 Test 7 Invalid Command error Chapter 3 Card Configuration Information 3 31 3 32 TABLE 3 10 Dual Channel ESCON to VME Interface Card Hex Display Definition Hex Display Definition 6 0 Invalid Command error Download error Control Store error Control Store error Bus or Parity Error Fatal Fault error Sun StorEdge A7000 Service Manual August 1999 Jumper N700 Switch S2 See Detail A below k di DIS EN P1 g P2 P3 Front edge of card Detail A 123 Jumper N700 DIS o EN Default is pins 1 and 2 jumpered FIGURE 3 16 Dual Channel ESCON to VME Interface Card Layout Chapter 3 Card Configuration Information 3 33 LEDs ONLINE FAIL LIGHT Diagnostic serial port Hex display channel 0 o 2 Channel 0 connector LEDs ONLINE FAIL LIGHT
74. 13 2 Replacement 1 HDSA Power Supply Module Chassis 6 52 6 14 1 Removal 6 52 6 14 2 Replacement 3 Contents vii 6 15 Linear Actuator Device 6 55 6 15 1 Removal 6 55 6 15 2 Replacement 6 55 6 16 LAD SCSI Expander Power Supply 6 57 6 16 1 Removal 6 57 6 16 2 Replacement 7 6 17 AC Power Distribution Unit 6 59 6 17 1 Removal 6 59 6 17 2 Replacement 0 6 18 Cabinet Blower Fan 6 63 6 18 1 Removal 6 63 6 18 2 Replacement 3 6 19 SCSI Expander Cards and Dual Chassis 6 65 6 19 1 SCSI Expander Card 5 6 19 2 SCSI Expander Chassis 6 6 20 Processor Card Set Adapter Board 9 6 20 1 Save the NVRAM Settings 6 69 6 20 2 Power Off the Subsystem 6 70 6 20 3 Removal 6 70 6 20 4 Replacement 6 71 6 20 5 Power On the Subsystem and Execute Tests 6 73 6 20 6 Add the Ethernet Address to etc ethers 6 74 6 20 7 Update the Master Configuration Database MCD 6 75 6 21 Processor Card Set Processor Board 7 6 21 1 Save the NVRAM Settings 7 6 21 2 Power Off the Subsystem 6 78 6 21 3 Removal 6 78 6 21 4 Replacement 6 78 6 21 5 Power On the Subsystem and Execute Tests 9 6 21 6 Update the Master Configuration Database MCD 6 80 viii Sun StorEdge A7000 Service Manual August 1999 6 24 6 27 Cache Memory Card 1 6 22 1 Power Off the Subsystem 6 81 6 22 2 Removal 6 81 6 22 3 Replacement 2 6 22 4 Run Diagnostic Software 2 Quad Channel BMC Card 3 6 23 1 Removal 6 83 6 23 2 Replacement 3 6 23 3 Run Diagnostic Software 4 Quad Channel SCSI Controller 6
75. 3 4 Processor Card Set The processor card set consists of an adapter board part number 501 5078 xx and processor board 501 5070 xx The adapter board must reside in chassis slot 1 and the processor board must reside in slot 2 Connectors Rear of both boards FIGURE 3 1 and FIGURE 3 2 show the connectors at the rear of each board P1 VMEbus mates with backplane connector J1 P2 VME local bus mates with backplane connector 2 P3 local bus mates with backplane connector J3 Front of the adapter board FIGURE 3 3 shows the connectors on the board s front panel J2 Ethernet provides the Ethernet connection between processor card set and the System Console Caution The Ethernet port J2 is reserved for the System Console notebook computer only Any use of this port by other devices is strictly prohibited P5 external interrupt connector connects to processor board J1 SCSI 0 single ended 50 pin connector to SCSI channel 0 provides the connection to the system boot disk SCSI 1 differential 50 pin connector to SCSI channel 1 Ser 0 System Console serial connector Ser 1 terminal 1 Ser 2 terminal 2 Ser 3 power conditioning unit PCU serial connector CCI not used Front of the processor board FIGURE 3 3 shows the connectors on the board s front panel Ji slot 1 slot 2 connect J2 external interrupts 3 4 Sun St
76. 3 4 5 PASS CPU 2 Timer 0 1 2 38 84 8 CPUS 0 Timers 0 1 2 3 Ar Bax PASS CPU 3 Timer 0 1 2 3 4 5 PASS 5 6 5 5 0 5 0 Starting Ethernet interrupt test 3r PASS Starting Ethernet controller chip test 4 6 Sun StorEdge A7000 Service Manual August 1999 CODE EXAMPLE 4 1 core Tests Example Continued seoPASS Starting Ethernet internal loopback test swa PASS Starting Ethernet external loopback test PASS Starting VME intr bsy test PASS Starting VME interrupt test CPU 0 testing vme interrupt 1 2 3 45 67 PASS Starting SCC internal loopback test port 0 RESERVED console port port 1 3 0 PASS ports 2 2 a PASS port 3 aiwa PASS Starting SCSI regs test CPU 0 reading icode istat dmastat 56880 stat2 ID PASS CODE EXAMPLE 4 2 qmem Tests Example Starting DRAM DATA est DRAM DATA ADDR 3 100000 40000000 with 4 CPUs cpu 0 testing 3932160 bytes starting at 3f100 cpu 1 testing 3932160 bytes starting at 3f4c0 cpu 2 testing 3932160 bytes starting at 3f880 cpu 3 testing 3932160 bytes starting at 3fc40 fill chk PASS Starting DRAM address line test 00 00 00 00 5 5 5 DRAM address line BYTE 5 5 DRAM address line WORD from 3f 100000 40000000 PASS DRAM address line LONG from 3f 100000 40000000 PASS Chapter 4 Standalone Diagnostics 7 4 1 4 3 Extended Diagnost
77. 3 1 TABLE 3 2 TABLE 3 3 TABLE 3 4 TABLE 3 5 TABLE 3 6 TABLE 3 7 TABLE 3 8 TABLE 3 9 TABLE 3 10 TABLE 3 11 TABLE 3 12 TABLE 3 13 TABLE 3 14 TABLE 3 15 Tables Graphical User Interface Terms xxvi Typographic Conventions xxvii Shell Prompts xxviii Related Documentation xxviii Sun StorEdge A7000 FRUs Needing Concurrent and Other Maintenance 2 3 Valid Controller Card Base Addresses 2 Adapter Board LED Indicators Bottom Edge of Card 8 Processor Board LED Indicators Front Edge of Card 3 9 Cache Memory Card LED Indicators 3 13 Cache Memory Card EDRAM Jumper Settings 8 Quad Channel BMC Card LED Indicators 3 23 Quad Channel BMC Hex Display Definition 3 23 BMC Driver Receiver Card LED Indicators 7 Dual Channel ESCON to VME Card LED Indicators 3 31 Dual Channel ESCON to VME Interface Card Hex Display Definition 3 31 ESCON Interface Panel LED Indicators 3 36 Integrated Quad Channel SCSI Controller LED Indicators 3 38 Integrated Quad Channel SCSI STE Controller LED Indicators 3 43 Ultra Wide Quad Channel SCSI STE Controller LED Indicators 7 TMI Card LED Indicators As Seen on the FTM Front Panel 3 56 Tables xxi TABLE 3 16 TABLE 4 1 TABLE 4 2 TABLE 4 3 TABLE 4 4 TABLE 4 5 TABLE 4 6 TABLE 5 1 TABLE 5 2 TABLE 5 3 TABLE 6 1 TABLE 6 2 TABLE 7 1 TABLE 7 2 TABLE 7 3 TABLE 7 4 TABLE 8 1 TABLE A 1 TABLE A 2 TABLE B 1 TABLE B 2 ATB LED Defin
78. 3 21 frontpanel and LEDs 3 25 Index 3 jumpers 3 26 layout 3 22 LEDs 3 23 removal 6 83 replacement 6 83 6 84 B 22 switches 3 27 quad channel SCSI 2 controller connectors 3 38 jumpers 3 39 3 41 layout 3 40 LEDs 3 38 removal 6 84 6 85 replacement 6 86 quad channel SCSI 2 STE controller connectors 3 42 jumpers 3 43 3 45 layout 3 44 LEDs 3 43 removal 6 84 6 85 replacement 6 84 6 85 quad channel SCSI 2 STE controller ultra wide connectors 3 46 3 50 jumpers 3 47 layout 3 48 LEDs 3 47 removal 6 84 6 85 replacement 6 84 6 85 R radio frequency interference RFI 1 5 readconfig command 7 40 Remote Dual Copy RDC 5 13 card ATB installation 5 6 card TMI FTM installation 5 5 card cage fan installation 5 3 card cage installation 5 3 DC DC converter installation 5 5 I O panel installation 5 3 installing hardware 5 1 jumper cable connection 5 15 local and remote connection 5 17 power connections 5 10 removal and replacement notes 6 4 reset a subsystem reset node command 7 42 reset node command 7 40 7 48 restart subsystems 7 48 restore system files 6 35 Index 4 Sun StorEdge A7000 Service Manual August 1999 ROM Monitor 7 40 description 7 40 5 safety checks 3 SCSI expander card connectors 3 51 jumpers 3 51 removal 6 65 replacement 6 65 SCSI expander chassis removal 6 66 replacement 6 66 SCSI Target Emulation start 7 24 7
79. 4 Sun StorEdge A7000 Service Manual August 1999 15 9x 16 54x 14 2x 18 not shown in front door tray assembly 19 O go ee eae ow 15 9x 16 54x 3 2x 17 3A 2x FIGURE 8 2 Sun StorEdge A7000 System Cabinet Front View Chapter8 Parts Catalog 8 5 13 3x 18A 2 2x 6 7 8 9 9A 9B 10 11 12 4 4A 5_ aay FIGURE 8 3 Sun StorEdge A7000 System Cabinet Rear View 8 6 Sun StorEdge A7000 Service Manual August 1999 15 9x 16 54x eee er oer ok ee ke ee oe 15 9x 16 54x FIGURE 8 4 Sun StorEdge A7000 HDSA Expansion Cabinet Front View Chapter8 Parts Catalog 8 7 13 3x 13 3x 1 EF 9 68 13 3x 18A 13 3x FIGURE 8 5 Sun StorEdge A7000 HDSA Expansion Cabinet Rear View 8 8 Sun StorEdge A7000 Service Manual August 1999 APPENDIX A Power Conditioning Unit This appendix describes the following information about the power conditioning unit PCU provided with the S
80. 5 Caution The Processor card Ethernet port J2 is reserved for the System Console notebook computer only Any use of this port by other devices is strictly prohibited Back Up Files to the Subsystem and Shut Down Note Chapter 7 also describes the subsysbak utility If possible back up system files to the subsystems and shut down the System Console operating system in an orderly fashion Open the System Console carrier tray The System Console display screen may be blank Press any key to reactivate it Note On the System Console with trackpad mouse move the pointer by putting your finger on the trackpad the pointer moves as your finger moves over the trackpad Put the mouse pointer in any open area on the root window display area Press and hold the left mouse button A menu is displayed Drag the mouse pointer to EXIT MWM Release the left mouse button Drag the mouse to the OK pushbutton on the QUIT MWM dialog box click Yes The display goes blank then the Console Login prompt reappears 6 28 Sun StorEdge A7000 Service Manual August 1999 6 Log in to the System Console Console Login root 7 The system responds with a Password prompt Press the Enter key The system prompt is displayed oo Type the following subsysbak 9 To shut down the System Console type the following etc shutdown y g0 i0 The System Console will d
81. 501 5076 xx is a 6U VME PCB The ATB resides in any 6U external frame slot in the RDC FORM chassis This chassis is installed inside the I O bay cabinet FIGURE 3 38 shows the card layout Connectors FIGURE 3 38 shows the ATB connectors J1 J2 J3 and J4 MEMORY CHANNEL MC bus connectors four connectors for the MC Bus Data Address Control and Expansion cables see also Section 3 3 Cache Memory Card on page 3 10 Jl address data J2 address data J3 control J4 arbitration expansion Power connector the ATB card requires 5 volts from the system power supply FIGURE 3 39 shows the details of the power connector LED Indicators The ATB faceplate has nine LED indicators See FIGURE 3 29 FIGURE 3 38 and TABLE 3 16 TABLE 3 16 ATB LED Definition LED When Lighted Indicates PWR DC Power is OK PRIM This arbiter is a candidate for Primary Arbiter When the LED is off the arbiter is a Secondary Arbiter ENABL This arbiter has the Arbiter enable jumper installed location D4A4 and is not in test mode This arbiter is the Primary or Secondary Arbiter as determined by the Primary Arbiter jumper location D4A2 and the state of the failover logic ACTV This arbiter is the Active arbiter Only one Active arbiter is allowed per MC Bus One of two arbiters must be active Power on causes the Primary Arbiter to be selected as the Active arbiter 3 64 Sun StorEdge A7000 Service Manual August 1999
82. 6 GURE 5 7 GURE 5 8 GURE 5 9 GURE 5 10 GURE 5 11 GURE 5 12 GURE 5 13 GURE 6 1 GURE 6 2 GURE 6 3 GURE 6 4 GURE 6 5 GURE 6 6 GURE 6 7 GURE 6 8 GURE 6 9 GURE 6 10 GURE 6 11 GURE 6 12 GURE 6 13 GURE 6 14 GURE 6 15 GURE 6 16 6U Card Cage and Fan Installation 5 4 RDC FORM Hardware Front Panels and Slot Assignments 5 7 FTM Card TMI Card ATB and DC DC Converter Installation 5 8 TMI and FTM Card RX TX Connectors Inside Rear of Cabinet 5 9 Power Connection Diagram 5 11 HDSA Power Supply Connections 5 12 MEMORY CHANNEL Bus Connection Block Diagram 5 14 TMI Card to I O Panel Connection Block Diagram 5 15 TMI Card Front Panel to I O Panel Connection Diagram Cutaway Version 5 16 Local FTM Card to Remote FTM Card Connection Diagram 5 17 Fiber optic Converter Connection Scheme Block Diagram 5 22 Connections Between the FTM Card and Fiber optic Converters 5 23 MCD Hardware Modification Tool 6 8 Changing the Serial Number 6 10 HDSA Drawer Open Close Switch 6 12 Linear Actuator Device Lead Screw Lubrication 6 12 HDSA Drawer Channel Guide Adjustment Diagram 6 14 Cabinet Leveling 6 16 Disk Drive Faceplate Type 6 18 Disk Drive Front Panel Type 0 Disk Drive Eject Latch and Handle 1 Disk Drive Slot Layout and Labeling 6 22 System Console Rear Connectors 6 31 System Console Carrier Tray Connectors 6 32 Modem Connector Assembly in I O Bay Cabinet 6 34 System Console Application Menu
83. 6 VDC Disconnect the DVM leads from the power bus bars Measure the current draw for subsystem DSP1 as described in Section 6 12 1 1 Measure the Current Draw Difference Between Supplies A and B on page 6 43 If the difference is greater than 12 amps repeat the steps in this section Reseat any cards in the subsystem chassis Repeat Step 11 Repeat the steps in this section for the DSP2 power supplies in the right tray Sun StorEdge A7000 Service Manual August 1999 5VDC GND 5VDC GND Vi Vi Vie Vi Bi See ZEB O 12VDC O 12 VDC V3 V3 x V1 O 12 VDC 12 VDC O V2 V1 5 VDC Power supply A Power supply B Some power supply models have the 5 VDC adjustment on the left side with tray folded down Power supplies are shown with power supply tray folded down FIGURE 6 19 Subsystem Power Supply Adjustment Locations Chapter6 FRU Removal and Replacement 7 6 12 2 To Balance and Adjust the Power Supplies No Current Clamp Method Note It is highly recommended that you acquire a current clamp and use the current clamp method described below Only use this method in emergency cases Caution There is a risk of equipment damage if you operate a subsystem chassis on a single power supply and the current draw exceeds 120 amps This damage is more likely on heavily configured systems systems with a majority of the 14 slots occupied In thi
84. 7000 subsystems Use the pointing device and move the mouse pointer to Windows at the Menu Bar Note On the System Console with the pointing device move the pointer by putting your finger on the trackpad or pointing device the pointer moves as your finger moves Press the left mouse button A menu appears Drag the mouse pointer to dsp1 This is the Sun StorEdge A7000 subsystem 1 Release the mouse button Window dsp1 appears and shows any communication occurring through the processor board s serial port 0 Repeat steps 1 to 4 for dsp2 An alternate method to open these two windows is as follows Move the mouse pointer to Windows at the Menu Bar Press the Alt W keys A menu appears Using the Down arrow key move the mouse pointer to dsp1 This is the Sun StorEdge A7000 subsystem 1 7 18 Sun StorEdge A7000 Service Manual August 1999 7 4 7 Press the Enter key Window dsp1 appears and shows any communication occurring through the Processor board s serial port 0 Repeat steps 1 to 4 for dsp2 To Power On the Subsystems FIGURE 7 13 shows the subsystem power supply on off switches These slide switches move left to right to show a 1 on or right to left to show a 0 off As shown in FIGURE 7 13 the Sun StorEdge A7000 has two subsystems dsp1 and dsp2 with a power supply switch for each Open the front cabinet door Slide the subsystem power supply on off switches to the rig
85. 768 xx 5 Processor board 501 5070 xx 6 Adapter board 501 5078 xx or 7 501 5323 xx Cache memory card 565 1458 1459 8 1460 1461 1462 1463 xx Integrated SCSI target mode controller 375 0038 xx 9 Ultra Wide SCSI target mode controller 375 0058 xx 9A Integrated SCSI controller 375 0067 xx 9B Quad Channel BMC card 565 1469 xx 10 Dual Channel ESCON to VME interface card 501 5075 xx 11 Integrated SCSI controller w RAID 375 0067 xx 12 HDSA tray fan chassis 370 3378 xx 13 Kit boot drive assembly 540 3788 xx 14 System boot disk drive 370 3925 xx 14 Disk array chassis 540 3666 xx 15 9 1 GB disk drive assembly 540 3668 xx 16 8 2 Sun StorEdge A7000 Service Manual August 1999 TABLE 8 1 Parts List Continued Reference Description Part Number Designator 17 Blower assembly System Console Linear actuator device LAD power supply RDC FORM Hardware Transition module interface TMI card Fiber transition module FTM card Arbitration termination board ATB DC DC converter Subassembly fan chassis 10 slot 6U card cage 540 3665 xx 565 1510 xx 300 1385 xx 501 5285 xx 501 5068 xx 501 5076 xx 375 0063 xx 540 3762 xx 370 3509 xx 18 18A 19 Chapter 8 Parts Catalog 8 3 Optional HDSA System cabinet expansion cabinet FIGURE 8 1 Sun StorEdge A7000 System and HDSA Expansion Cabinets 8
86. 84 6 24 1 Removal 6 84 6 24 2 Replacement 4 6 24 3 Run Diagnostic Software 5 Quad Channel SCSI Target Mode Controller 6 85 6 25 1 Power Off the Subsystem 6 85 6 25 2 Removal 6 86 6 25 3 Replacement 6 6 25 4 Run Diagnostic Software 6 Dual Channel ESCON to VME Card 6 87 6 26 1 Removal 6 87 6 26 2 Replacement 7 6 26 3 Run Diagnostic Software 8 Chassis Card Cage with Backplane 8 6 27 1 Removal 6 88 6 27 2 Replacement 9 Disk Drive Array Chassis 4 6 28 1 Removal 6 94 6 28 2 Replacement 6 CPU Transceiver and Loopback Cable 6 98 6 29 1 CPU Transceiver 8 Contents ix 6 29 2 Replacement 8 6 29 3 Loopback Cable 9 6 29 4 Run Diagnostic Software 9 6 30 HDSA Drawer Fan 6 100 6 30 1 Removal 6 100 6 30 2 Replacement 0 6 31 BMC Bus and Tag Driver Receiver Card 2 6 31 1 Removal 6 103 6 31 2 Replacement 6 104 6 32 System Disk Drive 6 108 6 32 1 Power Off the Subsystem 6 108 6 32 2 Removal 6 109 6 32 3 Replacement 6 109 6 32 4 Run the System Disk Partition Recovery Software 6 111 7 Operation 7 1 7 1 Accessing the System Console 2 7 1 1 Open the System Console Tray and Cover 2 7 1 2 To Close the System Console Tray and Cover 7 2 7 2 Navigating the System Console 7 5 7 2 1 To Move the Mouse Pointer and Select Features 7 5 7 2 2 To Adjust Display Brightness and Contrast 7 6 7 3 System Console Power Saving Mode 6 7 4 Powering On the Sun StorEdge A7000 7 7 7 4 1 To Power on the Power Conditioning Unit PCU 7 8 7 4 2 To Open
87. 999 B 3 13 Power Off the Cabinet Power Supply 1 Press the cabinet power switch to turn off power to the cabinet 2 Throw the main circuit breaker switch CB1 switch to the left OFF 3 Repeat these steps for both AC boxes B 3 14 Power Off the PCU Power off any power conditioning units PCUs connected to the Sun StorEdge A7000 Enable L L Disable g LAD SCSI expander power switch behind actuator assembly cover Drawer motor enable disable switch FIGURE B 3 LAD SCSI Expander Power Switch Location Appendix B Installing the HDSA Expansion Cabinet B 11 B 4 Preparing the Cabinets Note Skip Step 2 if the base cabinet side skin panel is already removed 1 Place the cabinets on a level floor front to back and side to side as shown in FIGURE B 4 2 Go to the right side of the system cabinet and remove the side skin panel door Using a large slotted screwdriver turn the release latches on the left side clockwise turn the release latches on the right side counterclockwise See FIGURE B 5 3 Remove the 12 retainer brackets with an adjustable wrench or a 5 16 open ended wrench Set aside the brackets and hardware 4 Using a 7 16 inch socket wrench remove the hexagonal head bolts and washers from the free end of the RFI connector frame on the HDSA expansion cabinet Keep this hardware for connecting the cabinets in later steps you wil
88. AD SCSI expander power supply AC power distribution unit with AC box and terminal block SCSI expander splitter cards and chassis Quad Channel block mux channel BMC card Quad Channel SCSI controller Dual Channel ESCON to VME card Chassis card cage with backplane Power Off the Subsystem of the FRU to Service or Replace This FRU Subsystem power supply requires AC box power off also Processor card adapter and processor boards Cache memory card Quad Channel SCSI Target Mode controller No Power Off Necessary to Service or Replace This FRU High density storage array HDSA power supply module Disk drives Disk drive array chassis System Console notebook computer Cabinet blower fan CPU transceiver and loopback cable HDSA drawer fan Chapter 2 General Information 2 3 22 Identifying Sun StorEdge A7000 Models 2 4 The Sun StorEdge A7000 server is available as two basic models Dual drawer versions in a single cabinet Multiple drawer versions with a drawer extension cabinet this expansion cabinet supports up to four disk drawers but contains no subsystem hardware like controller cards This guide describes this cabinet where necessary but most service procedures in this guide apply to all models This manual describes specific differences among models when necessary Note There may be older single drawer models in the field Typically the second disk drawer does not contain any
89. ATB TMI and FTM cards TABLE 5 1 describes the RDC FORM hardware default settings TABLE 5 1 RDC FORM Hardware Default Settings Local Primary RDC FORM Hardware Remote Secondary RDC FORM Hardware Burst address for arbiter jumper node IDis1 Burst address for arbiter jumper node ID is 1 Bus turnaround count is 3 Bus turnaround count is 3 Node ID is 1 ATB node ID is 1 Node ID is 1 ATB node ID is 1 Bus ID is 1 Bus ID is 2 5 2 Sun StorEdge A7000 Service Manual August 1999 5 3 Two 6U openings with faceplates Install I O panels here Install card cage here Installing the Card Cage and I O Panels FIGURE 5 1 shows the I O bay cabinet The TMI 10 slot 6U card cage installs in one of the two bottom 6U openings Use the opening closest to the rear of the machine to cable the HDSA power supply taps to the DC DC converter Remove the faceplates from the two 6U openings on the mounting plate in the I O bay cabinet Insert the rear of the card cage through the opening Align the frame assembly bracket with the screw holes on the mounting plate See FIGURE 5 2 Attach the frame assembly bracket to the mounting plate using the four screws for the bracket For ease of cabling unscrew and remove all the blank panels from the card cage Install the I O panels in the opening above the card cage I O bay cabinet doors and power cords not shown FIGURE 5 1 6U Openings i
90. B Rev C Assembly Revision 0 CPU Serial Number 94710806 On Board Memory Size 64 MB Memory Speed 80 ns Clock Speed 50 MHz Ethernet Address 08 00 4c 01 03 7c Minimum Required ROM Software Version 0 4 Repeat Step 3 for subsystem dsp2 5 Type the new Ethernet addresses in the System Console etc ethers file a Move the mouse pointer to the System Console xterm window Using the vi editor open the etc ethers file vi etc ethers b Search for the line containing the hostname dsp1 c Type the dsp1 Ethernet address d Search for the line containing the hostname dsp2 e Type the dsp2 Ethernet address f Save and exit the file 6 In the System Console xterm window type the following sh etc inet rce restart 6 36 Sun StorEdge A7000 Service Manual August 1999 10 11 12 13 14 15 Restore the system files you backed up subsysbak r dspcons In the System Console xterm window type the following checkup The checkup script returns zero 0 errors Now shut down and reboot the System Console as follows Put the mouse pointer in any open area on the root window display area Press and hold the left mouse button A menu is displayed Drag the mouse pointer to EXIT MWM Release the left mouse button Drag the mouse to the OK pushbutton on the QUIT MWM dialog box click Yes The display goes blank then the Console Login prompt reap
91. Database MCD update procedure To update MCD refer to the Master Configuration Data Hardware Modification Tool User s Guide B 30 Sun StorEdge A7000 Service Manual August 1999 APPENDIX 6 Portable Maintenance Box The portable maintenance box can be used by service engineers to back up or download data to the Sun StorEdge A7000 servers The Sun StorEdge A7000 server does not contain onboard quarter inch cartridge QIC tape drives but does contain SCSI connectors to provide a connection to an external tape drive These connectors are cabled to the maintenance box which typically contains a QIC tape drive disk drive power supply and fan FIGURE C 1 shows where the SCSI connectors are located FIGURE C 2 shows a maintenance box C 1 I O bay cabinet Power cords Modem Serial ETHERNET DSP1 maint C DSP2 maint SCSI connectors for Maintenance Box FIGURE C 1 Sun StorEdge A7000 Maintenance Box SCSI Connectors 0 2 Sun StorEdge A7000 Service Manual August 1999 Power connectors Terminator SCSI cable FIGURE C 2 Portable Maintenance Box Appendix 6 Portable Maintenance Box C 4 Sun StorEdge A7000 Service Manual August 1999 Glossary ATB BISTs coldstart controlled failover DASD DMA DRAM dsp1 dsp2 ECC EDRAM EMI ESCON failover FIFO FORM FRU FTM GB GUI Arbitration Termination Board Built in self tests tests built into t
92. FS NOTICE root mount successful NOTICE mvme328 Ctlr 0 ID 4220 Product 091 4 Firmware Rev D01 08211996 NOTICE STE Ctlr 0 Shio B800 FW Rev D04 Driver2 0 0U1 2 QUAD Int Lvl 5 VectD0 SCSI IDs ChO 0 Ch1 0 Ch2 0 Ch3 0 NOTICE 208200 eccmcs0 Clearing Memory maproot Checking bootdevic ntries dev r dsk bb 0 f Bootdevice Check Complete The system is coming up Please wait mem Startup NOTICE STE Ctlr 0 Shio B800 FW Rev D04 Driver2 0 0U1 2 QUAD Int Lvl 5 VectDO SCSI IDs 020 0 Ch1 0 Ch2 0 Ch3 0 NOTICE SCSI Target Mode Ctrl 0 Initialized NOTICE STE started24 TMD s SCSI Target Emulation Startup Complete The system is ready Console Login Chapter 7 Operation 3 7 4 10 To Start the DataShare Facilities Optional 1 Start the DataShare Facilities on dsp1 through a dsp1 window if it does not automatically start dspl dsf start 2 Repeat for dsp2 7 4 11 To Start the Simulation Software Optional 1 Start the simulation on dsp1 through a dsp1 window if it does not automatically start dspl ckdadmin start 2 Repeat for dsp2 7 4 12 To Start the SCSI Target Emulation Software Optional 1 Start the simulation on dsp1 through a dsp1 window if it does not automatically start dspl ste start 2 Repeat for dsp2 7 24 Sun StorEdge A7000 Service Manual August 1999 7 4 13 7 4 14 To Confi
93. GURE 3 7 The first cache memory card installed in each chassis has the same base address of 0000 hex as installed 1 2 3 4 5 6 7 8 9 10 12 3 4 5 6 7 8 9 10 On 0 Pal L Address 0000 Address 2000 1 2 3 4 567 8 910 123 4 5 67 8 0 0 0 IL IOL Lll IL ap ee ENE E OUO Address 1000 Address 3000 FIGURE 3 7 Cache Memory Card Base Address Settings Switch 1 3 3 4 Subsystem Node ID Switches The cache memory card in each chassis has its own subsystem node ID number selected using switch 51 The switch is located on the front panel of the daughtercard MCA see FIGURE 3 6 For chassis DSP1 the factory set ID number is 1 for chassis DSP2 the factory set ID number is 2 See FIGURE 3 8 3 16 Sun StorEdge A7000 Service Manual August 1999 Note When installing RDC FORM change the Cache Memory Card daughtercard MCA node ID If the TMI card bus ID is 1 the DSP1 MCA node ID is 2 and the DSP2 MCA node ID is 3 If the TMI card bus ID is 2 the DSP1 MCA node ID is 4 and the DSP2 MCA node ID is 5 See FIGURE 3 34 for TMI card bus ID jumper settings Caution Do not set the Node ID switch while the cache memory card is online 0 1 NID 0 NID 1 0 NID 2 0 NID 3 O Node ID 1 factory set for DSP1 0 1 NID 0 NID 1 0 NID 2 NID 3 O
94. GURE 6 15 for the location of these screws Loosen the four disk drive captive retaining screws Pull the drive forward See FIGURE 6 43 Remove the power and data cables from the rear of the disk drive Remove the four small screws two per side securing the drive to its mounting bracket Replacement Check the new drive s jumper settings making sure they match the old drive s settings Place the disk drive in the mounting bracket a Line up the screw holes on the side of the bracket and disk drive b Replace the four small screws to secure the disk drive to the mounting bracket Connect the power and data cables to the rear of the disk drive Put the disk drive bracket assembly in the space below the HDSA power supply chassis module and tighten the captive retaining screws See FIGURE 6 43 Fold the power supply tray to its upright position Turn the captive knurled knobs on the subsystem power supply tray to seat the tray if needed Chapter6 FRU Removal and Replacement 9 oO O o c amol amm Cac Coc ces amp COC om Gum COCO CoCo Coc cco coc coc am 5 Cc o o Captive retaining screw Disk drives 2x 4x per disk drive aie bracket screws 2x per side Rear of disk drive power cable connector ee cable connector i Ole 68 FIGURE 6 43 System Disk Drive
95. GURE 7 7 for switch location Open the I O Bay cabinet doors Just above the right power cord are two switches labeled DSP1 and DSP2 Press the top of the switch to throw these to ON See FIGURE 7 8 These supply power to the dual DC supplies for each subsystem The LED in each switch will light Chapter 7 Operation 7 11 oe a 0 HDSA drawer open close switches HDSA power supply on off switch HDSA power supply on off switch DSP1 power supply on off switch DSP2 power supply on off switch Sun StorEdge A7000 dual power main cabinet power and AC distribution boxes 2 see detail below Power reset Main circuit breaker circuit breaker CB2 CB1 Cabinet power on off switch FIGURE 7 6 View of Cabinet Front Power Switches 7 12 Sun StorEdge A7000 Service Manual August 1999 Enable E Disable LAD SCSI expander power switch behind actuator assembly cover Drawer motor enable disable switch FIGURE 7 7 LAD SCSI Expander Power Switch Location Chapter 7 Operation 3 I O bay cabinet Press the top of each switch to turn on power to the subsystem power supplies FIGURE 7 8 AC Box Power Switches 7 4 4 Before You Power On the AMS System Console This section describes precautions for the older gray AMS brand System C
96. IGURE 3 3 Processor Card Set Front Panels Chapter 3 Card Configuration Information 3 7 22 LED Indicators Adapter board tThe first set of LEDs LEDO through LED7 located on the front edge of the adapter board see FIGURE 3 1 are software controlled LEDs TABLE 3 2 defines the second set located on the bottom edge of the card TABLE 3 2 Adapter Board LED Indicators Bottom Edge of Card LED When Lighted Indicates LD10 HLDA700A SCSI IOPO active LD11 HLDA700B SCSI IOP active LD12 HLDA596 LAN IOP active LD14 VLOCBA VME master on local bus LD15 IOLOCBA 1 0 device on local bus LD16 CPUOBA Not used LD17 CPU1BA Not used LD18 CPU2BA Not used LD19 CPU3BA Not used LD20 LOCVAEN processor access to VMEbus LD21 SYSFAIL System fail LD22 ERRINT Interrupt error 3 8 Sun StorEdge A7000 Service Manual August 1999 0 3 2 4 Processor board The LEDs located on the front edge of the processor board are software controlled status LEDs See FIGURE 3 2 and TABLE 3 3 TABLE 3 3 Processor Board LED Indicators Front Edge of Card LED When Lighted Indicates 410P 410 system bus parity error LBP Local bus parity error ECCE Multibit ECC error in processor board memory LBTO Local bus time out counter expired 88110 master condition NDO CPU 0 processor Bus is in use ND1 CPU 1 processor Bus is in use ND2 CPU 2 processor Bus is in use ND3 CPU 3 processor Bus is in use 410B 410 system bus is in use PLL PLL Clocks Locked
97. L IV System t The failing test number 5 The failing subtest letter if applicable testname The failing test name 4 10 Sun StorEdge A7000 Service Manual August 1999 The following card slot failure message identifies a failing card Card in slot n failed extended diagnostic imagename TABLE 4 3 describes the card slot failure message format TABLE 4 3 Card Slot Failure Message Format Definition Error Message Item Definition n The slot number of the card executing the diagnostic when the failure occurred imagename The name of the diagnostic image executing on the card in slot n scsidiag or scsi image VME SCSI Controller bmcadiag or bmca image VME Block Mux Channel Adapter Diagnostic gbmcdiag or qbmc image VME Quad Block Mux Channel Diagnostic escondiag or escon image VME Dual Channel ESCON Diagnostic mc4diag or mc4 image MEMORY CHANNEL IV System Diagnostic The diagnostic image name varies according to the image source System Console disk or system boot disk The most probable cause of an Extended Diagnostic failure during autotest is the card under test however manually test the card before replacing it refer to Section 4 2 Using Diagnose on page 4 13 Test 8 SCSI Configuration of the VME SCSI Controller Diagnostic displays a table of the configured devices that the diagnostic detects Undetected devices are not listed Compare this table with the Sun StorEdge A7000 configuration A fail
98. Measure the supply that is now on and make necessary adjustments Unscrew the power supply retaining screws from the left subsystem power supply tray See FIGURE 6 15 Fold down the tray pulling on the rubber grips This tray contains power supplies A and B for subsystem DSP1 At the on off switch assembly inside the tray remove the connector from pin 4 and place it on pin 6 See FIGURE 6 18 The switch is now a power supply select switch Leave the switch in its current position ON and note which supply is off the supply s built in fan should be off Grey wire Move this connector to pin 6 Pin 4 5 6 FIGURE 6 18 Subsystem Power Supply On off Switch Front View Connect the DVM leads at the midpoint between power connect studs for the 5 VDC and GND ground buses on the backplane See FIGURE 6 17 Using a nonconductive insulated adjustment Philips screwdriver adjust the V1 adjustment pot on the power supply so that the DVM reading is 5 01 VDC See FIGURE 6 19 Chapter6 FRU Removal and Replacement 5 6 46 10 11 12 13 14 Place the on off switch in the OFF position Repeat Step 5 for the other power supply Place the on off switch in the ON position At the on off switch assembly remove the connector from pin 6 and replace it on pin 4 Both supplies are now powered on The DVM reading should now be between 5 04 and 5 0
99. NA O0G7 Not installed MODE91 O2C8 Installed LCLKIN 01G7 Installed OSC 23 27 Not installed 565 1460 xx 118 113081 005 LLBPRES O3H4 Installed 565 1461 xx 118 113081 006 LREFENA O0G7 Not installed 118 113081 011 MODE91 O2C8 Installed 565 1462 xx 118 113081 012 LCLKIN N7G5 pins 2 103 Installed OSC N7G5 pins 1 to 2 Not installed 565 1463 xx 118 113081 013 LLBPRES O3H4 Installed 565 1464 xx 118 113081 014 LREFENA O0G7 Not installed MODE91 O3C8 Not installed LCLKIN N7G5 pins 2 103 Installed OSC N7G5 pins 1 to 2 Not installed 1 These cache memory cards combine the OSC and LCLKIN ona single three pin jumper block using a single jumper A jumper installed at pins 1 and 2 enables OSC a jumper installed at pins 2 and 3 enables LCLKIN A jumper at pins 2 and 3 enabling LCLKIN is the factory installed default for these cards l f f EDRAM Front of card FAILOVER PRIMARY 60 75NS CLK Bus turnaround cycles Burst ID ARB bee J9 see Note 2 TEER Wu Na A BUOU Lo 6 6 6 J7 J6 J8 ipi rimary ENA see Note 1 NOTE 1 Remove this jumper from the card in DSP1 install this jumper on the card in DSP2 NOTE 2 Remove this jumper from cards in DSP1 and DSP2 when RDC FORM is installed E Jumpers installed o y Jumpers not installed FIGURE 3 9 Cache Memory Card Daughtercard MCA Jumpers Chapter 3 Card Configuration Information ff nu MCA ARB ENABLE
100. Node ID 5 Valid Node IDs are 1 through 9 FIGURE 3 8 Cache Memory Card Subsystem Node ID Switch Settings 0 1 NID OIL NID 1 O NID 2 0 NID 3 O Node ID 2 factory set for DSP2 0 1 NID OIL NID 1 NID 2 3 O Node ID 6 NID 0 O NID 1 O 2 NID 3 Node ID 3 0 1 NID 0 O NID 1 O NID 2 O NID 3 O Node ID 7 Chapter 3 NID 0 NID 1 NID 2 NID 3 Node ID 4 NID 0 NID 1 NID 2 NID 3 Node ID 8 o 1 O oO NID 0 NID 1 NID 2 NID 3 E Node ID 9 Card Configuration Information 3 17 3 920 Jumpers The EDRAM card has five significant jumpers FIGURE 3 4 shows where these jumpers are located The jumpers are set according to the card part number Refer to TABLE 3 5 LLBPRES LREFENA MODE91 LCLKIN OSC The MCA part number 501 5112 xx 160 113344 001 has twelve jumpers located at the top edge of the card See FIGURE 3 9 One early version of the MCA old part number 160 113317 001 002 no Sun part number has four jumpers labeled 1 2 3 and 4 See FIGURE 3 10 TABLE 3 5 Cache Memory Card EDRAM Jumper Settings Jumper Reference Designator Card Part Number Old Card Part Number on Card Jumper Position 3 18 Sun StorEdge A7000 Service Manual August 1999 565 1458 xx 118 113081 001 LLBPRES O3H4 Installed 565 1459 xx 118 113081 002 LREFE
101. P3 DSP1 2 7800 P4 DSP1 2 8000 P1 DSP1 2 8000 P2 DSP1 2 8000 P3 DSP1 2 8000 P4 DSP1 2 8800 P1 DSP1 2 8800 P2 DSP1 2 8800 P3 DSP1 2 8800 P4 DSP1 2 9000 P1 DSP1 2 9000 P2 DSP1 2 9000 P3 DSP1 2 9000 P4 DSP1 2 9800 P1 DSP1 2 9800 P2 DSP1 2 9800 P3 TABLE 8 2 System and HDSA Expansion Cabinet Disk Labeling Cabinet Drawer System Labels HDSA 1 Left Drawer Cabinet Row Top DSP2 68 P4 DSP1 68 P4 DSP2 70 P1 Middle DSP1 68 P3 DSP2 68 P3 DSP1 68 P2 Bottom DSP2 68 P1 DSP1 68 P1 DSP2 68 P2 Labels HDSA 2 Right Drawer Top DSP1 78 P1 DSP2 78 P1 DSP1 70 P4 Middle DSP2 70 P3 DSP1 70 P3 DSP2 70 P4 Bottom DSP1 70 P2 DSP2 70 P2 DSP1 70 P1 Expansion Labels HDSA 3 Bottom Left Drawer Cabinet Row Top Middle Bottom Top Middle Bottom Top Middle Bottom Top Middle Bottom DSP2 80 P1 DSP1 80 P1 DSP2 80 P2 DSP1 78 P4 DSP2 78 P4 DSP1 78 P3 DSP2 78 P2 DSP1 78 P2 DSP2 78 P3 Labels HDSA 4 Bottom Right Drawer DSP1 88 P2 DSP2 88 P2 DSP1 88 P1 DSP2 80 P4 DSP1 80 P4 DSP2 88 P1 DSP1 80 P3 DSP2 80 P3 DSP1 80 P2 Labels HDSA 5 Top Left Drawer DSP2 90 P2 DSP1 90 P2 DSP2 90 P3 DSP1 90 P1 DSP2 90 P1 DSP1 88 P4 DSP2 88 P3 DSP1 88 P3 DSP2 88 P4 Labels HDSA 6 Top Right Drawer DSP1 98 P3 DSP2 98 P3 DSP1 98 P2 DSP2 98 P1 DSP1 98 P1 DSP2 98 P2 DSP1 90 P4 DSP2 90 P4 DSP1 90 P3 Appendix Installing the HDSA Expansion Cabinet B 21 B 7 Install the SCSI Controller Cards If the extra SCSI controller
102. PCU Add the word passive to this line on subsystem dsp2 only ups_port dev tty03 passive Sun StorEdge A7000 servers with dual PCU option there are two ups_port lines in the etc upscf file add the word passive at the end of both lines on dsp2 only The amount of time in seconds a power outage must last before PCU software takes any action Add the word show to the end of this line to display messages about power outages shorter than the amount of time indicated by glitch The amount of time in seconds after a power outage the Sun StorEdge A7000 will accept new channel command words CCWs from the host mainframe The amount of time in seconds for the PCU batteries to completely recharge from a totally depleted state The source value for remaining battery power This can be taken from the PCU directly or calculated The amount of time in seconds Sun StorEdge A7000 can run on a fully charged battery The amount of time in seconds needed to flush all cache The amount of time in seconds to shut down the Sun StorEdge A7000 operating system Value of 0 means do not shut down The amount of time difference in seconds between operating system shutdown and automatic power disconnect Value of 0 means PCU will run until batteries are depleted Appendix A Power Conditioning Unit 3 TABLE A 1 Parameter With Default Value PCU etc upscf File Parameters Continued Description lost_comm_time
103. Quad Channel SCSI STE Controller LED Indicators LED When Lighted Indicates 7 9 11 13 BUSY 6 8 10 12 TPWR 5 BDOK 4 S1 3 S2 2 53 1 S4 Jumpers SCSI Bus is busy Termination power is available for that port jumpers J2 J3 J4 and J5 are factory installed for termination power When green this LED indicates that the card is functioning properly When red this LED indicates that the card is not functioning properly If not lighted the card is not powered Reserved Reserved Reserved Reserved FIGURE 3 22 shows the factory installed jumper settings FIGURE 3 23 shows the jumper settings for the base address Chapter 3 Card Configuration Information 3 43 LED 13 Termination LED 12 power Primary Port 1 SCSI ID 06 Secondary Termination SCSI ID 06 LED 11 LED 10 power Base address jumpers address 4000 shown See FIGURE 3 23 for more settings Port 2 Termination LED 9 power LED 8 24 032 9 Port 3 J24 o o Termination J23 oJo power LED7 a ofofofofofofofo 1 LED 6 etete 5 6 5 jle eje Port 4 J19 J27 foe ol ololo LED 5 ojojo LED 4 LED 3 e LED 2 J9 LED 1 Front edge of card Jumpers installed Jumpers not installed FIGURE 3 22 Integrated Quad Channel SCSI Target Mode Controller Layout 3 44 Sun StorEdge A7000 Service Manual August 1999
104. RE 3 2 GURE 3 3 GURE 3 4 GURE 3 5 GURE 3 6 GURE 3 7 GURE 3 8 GURE 3 9 GURE 3 10 GURE 3 11 GURE 3 12 GURE 3 13 Figures Cabinet Inside Front View 2 5 Cabinet Inside Rear View 2 6 HDSA LEDs and Drive Layout 2 8 Sun StorEdge A7000 With Expansion Cabinet 2 9 Disk Drive Faceplate Type 2 10 Disk Drive Chassis Frontpanel Type 2 11 Adapter Board Layout 3 5 Processor Board Layout 3 6 Processor Card Set Front Panels 3 7 Cache Memory Card Motherboard EDRAM 3 11 Cache Memory Card Daughtercard MCA 3 12 Cache Memory Card Front Panel 3 15 Cache Memory Card Base Address Settings Switch S1 3 16 Cache Memory Card Subsystem Node ID Switch Settings 3 17 Cache Memory Card Daughtercard MCA Jumpers 3 19 Cache Memory Card Daughtercard MCA Jumpers Part Number 160 113317 001 002 3 20 Quad Channel BMC Card Layout 3 22 Quad Channel BMC Card Front Panel and LEDs 3 25 Quad Channel BMC Card Base Address Settings 3 26 Figures xv FIGURE 3 14 FIGURE 3 15 FIGURE 3 16 FIGURE 3 17 FIGURE 3 18 FIGURE 3 19 FIGURE 3 20 FIGURE 3 21 FIGURE 3 22 FIGURE 3 23 FIGURE 3 24 FIGURE 3 25 FIGURE 3 26 FIGURE 3 27 FIGURE 3 28 FIGURE 3 29 FIGURE 3 30 FIGURE 3 31 FIGURE 3 32 FIGURE 3 33 FIGURE 3 34 FIGURE 3 35 FIGURE 3 36 FIGURE 3 37 FIGURE 3 38 FIGURE 3 39 FIGURE 4 1 FIGURE 5 1 Bus and Tag Driver Receiver Card Switches and LEDs 8 Bus and Tag Driver R
105. S 4 8 Sun StorEdge A7000 Service Manual August 1999 4 1 5 4 1 5 1 4 1 5 2 Automatic Testing Failure Indications The following paragraphs describe failure error indications during automatic testing Hardware Confidence Tests One of the following indicates a failure in the Hardware Confidence tests The System Console does not display a moving figure if no moving figure is displayed on the System Console there is a problem in the Processor card or the System Console connection LED code 1F see FIGURE 4 1 The System Console does not display ROM Monitor messages if no ROM Monitor messages are displayed the most probable cause of the failure is the Processor card LED code 1E The Processor card front panel LEDs show an error code if any error code other than 1F or 1E is displayed the Processor card is at fault and must be replaced Built In Self Tests The following conditions indicate a failing BIST The System Console displays FAIL The System Console displays a test specific error message m The red error LED on the Processor card front panel is lighted The System Console displays a card slot failure message If an error occurs during the core logic tests no further testing is performed core logic test errors indicate a faulty Processor card The ROM Monitor displays the card slot failure message in the following format KKK KKK
106. SA and other power supplies on Removal Remove the System Console cable at serial port 0 See FIGURE 6 31 for the port location Disconnect the PCU data cable s connected at the other serial port s Remove the cable connectors from SCSI Ports 0 and 1 Remove the cable from the Ethernet transceiver on connector J2 Remove the cable connecting the processor board and adapter board Unscrew the two front panel captive screws Unseat the board by pressing the top edge of the card ejectors located on the front edge of each board Slide the board out of the slot Using a small flat blade screwdriver push the retaining clip holding the Ethernet transceiver up and remove the transceiver from connector J2 6 70 Sun StorEdge A7000 Service Manual August 1999 6 20 4 Replacement Write down the new adapter board serial number and revision level Look for a sticker near the board backplane connector it has this information printed on it You will need this number as described in Section 6 20 5 Power On the Subsystem and Execute Tests on page 6 73 Install the Ethernet transceiver on connector J2 Using a small flat blade screwdriver push the retaining clip at holding the Ethernet transceiver down to lock it onto connector J2 Slide the card into slot 1 press to make sure the backplane connectors engage Using a small flat blade screwdriver screw down the front panel captive screws to
107. StorEdge A7000 cabinet FIGURE 5 8 is a connection block diagram TABLE 5 2 MEMORY CHANNEL Bus Connections I O Panel and ATB Subsystem Cache Memory Card Connector Connects To DSP1 J1 Right opening top I O panel DSP1 J2 Left opening top I O panel DSP1 J3 Right opening bottom I O panel DSP1 J4 Left opening bottom I O panel DSP2 J1 ATB connector J1 DSP2 J2 ATB connector J2 DSP2 J3 ATB connector J3 DSP2 J4 ATB connector J4 Chapter 5 Installing the RDC FORM Hardware 3 5 14 DSP1 Cache memory card Ji J2 J3 J4 DSP2 Cache memory card Ji J2 J3 J4 Left Right Left Right ATB I O panels inside cabinet subsystem side FIGURE 5 8 MEMORY CHANNEL Bus Connection Block Diagram Sun StorEdge A7000 Service Manual August 1999 5 10 Connecting the Jumper Cables to the TMI Card and I O Panel TABLE 5 3 describes the cable connection from the TMI front panel to the I O panels FIGURE 5 9 and FIGURE 5 10 show the connection diagrams TABLE 5 3 TMI Card Front Panel Connector Jumper Cable Connections TMI Card and I O Panel Connects To Cable A Left opening top I O panel Cable B Right opening top I O panel Cable C Left opening bottom I O panel Cable C Right opening bottom I O panel TMI card Left Right Cable D I O panels outside cabinet a Left Right FIGURE 5 9
108. Sun StorEdge A7000 Service Manual Qe Sun microsystems THE NETWORK IS THE COMPUTER Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 USA 650 960 1300 Fax 650 969 9131 Part No 805 6489 11 August 1999 Revision A Send comments about this document to docfeedback sun com Copyright 1999 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 USA All rights reserved This product or document is protected by copyright and distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and other countries exclusively licensed through X Open Company Ltd For Netscape Communicator the following notice applies Copyright 1995 Netscape Communications Corporation All rights reserved Sun Sun Microsystems the Sun logo Sun StorEdge the Intelligent Storage Server AnswerBook2 docs sun com and Solaris are trademarks registered trademarks or service marks of Sun Microsystems Inc in the U S and other countries All SPARC trademarks are used under license and are trademarks o
109. Sun StorEdge A7000 cabinet with the high density storage array HDSA drawer extended or open in any way The cabinet could become unbalanced and topple if you try to move it incorrectly Make sure the cabinet is properly level at all times Section 6 7 Leveling the Cabinet Before and After Disk Installation on page 6 15 describes how to level the cabinet Do not remove or retract the main cabinet leveler feet if the HDSA drawer contains disk drive modules To ensure your personal safety and that of your co workers follow these safety precautions at all times a Before turning any power on or off check that no one is working on or around the equipment Look for any tags indicating work in progress on the equipment Verify that the AC feature of your digital voltmeter DVM is functional Ensure that the equipment is properly powered off before turning off the power circuit breakers or switch Always use a reliable voltmeter to verify that power is actually off after using power off switches Most power supplies have bleeder resistors to drain the capacitor charge when power is removed As a precaution use a meter to check all capacitors before you attempt maintenance A defective bleeder resistor could create an unexpected hazard If the equipment has a battery backup feature installed the output from the battery backup must also be de energized or disconnected refer to the battery backup equipment maintenance manual 1 2 Sun St
110. a burst grant from the arbiter Local TMI is requesting a single grant from the arbiter Local TMI is requesting a block grant from the arbiter TMI is receiving a grant from the arbiter Local TMI primary or secondary arbiter is enabled and active Error bit has been set in the TMI status register Local TMI present node ID for the MC Bus 3 56 Sun StorEdge A7000 Service Manual August 1999 3 10 3 TABLE 3 15 TMI Card LED Indicators As Seen on the FTM Front Panel Continued LED When Lighted Indicates D16 NID2 Node ID Local TMI present node ID for the MC Bus 2 D17 NID1 Node ID Local TMI present node ID for the MC Bus 1 D18 NIDO Node ID Local TMI present node ID for the MC Bus 0 Jumpers FIGURE 3 28 shows the jumper locations m FIGURE 3 31 shows the burst address for arbiter jumper node ID Default is 1 m FIGURE 3 32 shows the bus turnaround count jumpers Default is 3 m FIGURE 3 33 shows the node ID jumpers Default is 1 m FIGURE 3 34 shows the bus ID jumpers Default is 1 primary TMI card or 2 secondary TMI card Note When installing RDC FORM change the Cache Memory Card daughtercard MCA node ID If the TMI card bus ID is 1 the DSP1 MCA node ID is 2 and the DSP2 MCA node ID is 3 If the TMI card bus ID is 2 the DSP1 MCA node ID is 4 and the DSP2 MCA node ID is 5 See FIGURE 3 8 for MCA node ID jumper settings FIGURE 3 35 shows the arbiter enable and error correct j
111. aceable units FRUs This chapter also describes or notes software procedures to perform after removing and replacing system components Topics include Section 6 1 System Maintenance Types on page 6 2 Section 6 2 Preparing for Service on page 6 4 Section 6 3 Running Diagnostic Software on page 6 5 Section 6 4 Entering Serial Numbers in the Master Configuration Database MCD on page 6 5 Section 6 5 Adjusting the Linear Actuator Device on page 6 11 Section 6 6 Adjusting the HDSA Drawer on page 6 13 Section 6 7 Leveling the Cabinet Before and After Disk Installation on page 6 15 Section 6 8 Disk Drive Linear on page 6 17 Section 6 9 Disk Drive RAID 5 on page 6 24 Section 6 10 System Console on page 6 28 Section 6 11 Subsystem Power Supply on page 6 38 Section 6 12 Balancing and Adjusting the Power Supplies A and B on page 6 42 Section 6 13 HDSA Power Supply Module on page 6 51 6 1 Section 6 14 HDSA Power Supply Module Chassis on page 6 52 Section 6 15 Linear Actuator Device on page 6 55 Section 6 16 LAD SCSI Expander Power Supply on page 6 57 Section 6 17 AC Power Distribution Unit on page 6 59 Section 6 18 Cabinet Blower Fan on page 6 63 Section 6 19 SCSI Expander Cards and Dual Chassis on page 6 65 Section 6 20 Processor Card Set Adapter Board on page 6 69 Section 6 21 Processor Card Set Processor Board
112. aded retainer on the left and lift the chassis up to release it from the peg on the bottom Pull up the spring loaded retainer on the right and lift the chassis up to release it from the peg on the bottom Pull the chassis out Replacement Position the SCSI expander chassis in the rear of the Sun StorEdge A7000 cabinet Pull up the spring loaded retainer on the left and align the hole in left side with it Align the chassis with the peg on the bottom Pull up the spring loaded retainer on the right and align the hole in right side with it Align the chassis with the peg on the bottom Dress and cable tie the power supply harnesses to the chassis There are two power supply harnesses one harness for the bottom row of cards and one for the top row of cards Replace any SCSI expander cards according to procedures in Section 6 19 1 2 Replacement on page 6 65 6 66 Sun StorEdge A7000 Service Manual August 1999 Spring loaded Power harnesses cable tied retainers 2x to the top of the chassis SCSI expander card slots 14 slots each chassis Card retaining bracket screws 6x DOO 0000 OOO OOO OO OO Oooo Oooo DOOD OOO OOO OO OO 00 OD OOO OOO Oo 0000 0 0 0 0000 Chassis retainer bracket 2x Peg 2x FIGURE 6 29 Dual SCSI Expander Chassis Chapter6 FRU R
113. and handle FIGURE 7 5 Cabinet Front Door Lock and Tray Latches 7 10 Sun StorEdge A7000 Service Manual August 9 7 4 3 7 4 3 1 5 6 7 8 9 7 4 3 2 10 11 To Power On the Cabinet Power Supply Power on both cabinet power supplies these supplies provide power to the blowers at the bottom of the cabinet and the System Console transformer located in the carrier tray To power on the cabinet power supplies At the left AC distribution box throw the main circuit breaker switch CB1 to the right ON See FIGURE 7 6 Press the cabinet power switch to turn on power to the cabinet Repeat the above steps for the right AC distribution box Listen for the blower fans this indicates power has been applied to the cabinet To Check the AC Relay Switch These steps verify that the AC relay switch is operating Perform steps 2 and 3 for both AC boxes At the AC box you first powered on for dsp1 throw the main circuit breaker switch CB1 to the left OFF and verify that all three blower fans continue to operate Throw switch CB1 to the right ON Verify that power is restored by seeing that the switch lights At the AC box for dsp2 throw switch CB1 to the left OFF and verify that all three blower fans continue to operate Throw switch CB1 to the right ON Verify that power is restored by seeing that the switch lights To Check Any Other Switches Power on the LAD SCSI Expander See FI
114. anual August 1999 TABLE 6 2 System and HDSA Expansion Cabinet Disk Labeling Cabinet Drawer System Labels HDSA 1 Left Drawer Cabinet Row Top DSP2 68 P4 DSP1 68 P4 DSP2 70 P1 Middle DSP1 68 P3 DSP2 68 P3 DSP1 68 P2 Bottom DSP2 68 P1 DSP1 68 P1 DSP2 68 P2 Labels HDSA 2 Right Drawer Top DSP1 78 P1 DSP2 78 P1 DSP1 70 P4 Middle DSP2 70 P3 DSP1 70 P3 DSP2 70 P4 Bottom DSP1 70 P2 DSP2 70 P2 DSP1 70 P1 Expansion Labels HDSA 3 Bottom Left Drawer Cabinet Row Top Middle Bottom Top Middle Bottom Top Middle Bottom Top Middle Bottom DSP2 80 P1 DSP1 80 P1 DSP2 80 P2 DSP1 78 P4 DSP2 78 P4 DSP1 78 P3 DSP2 78 P2 DSP1 78 P2 DSP2 78 P3 Labels HDSA 4 Bottom Right Drawer DSP1 88 P2 DSP2 88 P2 DSP1 88 P1 DSP2 80 P4 DSP1 80 P4 DSP2 88 P1 DSP1 80 P3 DSP2 80 P3 DSP1 80 P2 Labels HDSA 5 Top Left Drawer DSP2 90 P2 DSP1 90 P2 DSP2 90 P3 DSP1 90 P1 DSP2 90 P1 DSP1 88 P4 DSP2 88 P3 DSP1 88 P3 DSP2 88 P4 Labels HDSA 6 Top Right Drawer DSP1 98 P3 DSP2 98 P3 DSP1 98 P2 DSP2 98 P1 DSP1 98 P1 DSP2 98 P2 DSP1 90 P4 DSP2 90 P4 DSP1 90 P3 Chapter 6 FRU Removal and Replacement 6 23 6 9 6 24 Disk Drive RAID 5 The System Console or subsystem window displays a message similar to the following when a RAID 5 disk drive fails WARNING Raid Rewrite Failure Device taken off line on MVME328 disk unit 62 partition 2 WARNING Failover mode starting on RAID disk set 3 partition 4 In
115. apter 3 Card Configuration Information 3 55 3 10 2 LED Indicators A ribbon cable connects the TMI card connects to the FIM board LED indicators the FTM board has LED indicators for the TMI board Refer to TABLE 3 15 TABLE 3 15 TMI Card LED Indicators As Seen on the FTM Front Panel LED When Lighted Indicates RX SIG Indicates that card is detecting light on the receiver D1 PRI Primary D2 FAL OVER Failover D3 RX SYNC Receive sync D4 LNK FAIL Link fail D5 IDLE Idle D6 DWN FLOW Down flow D7 UP FLOW Up flow D8 GLB BUSY Global busy D9 BST REQ Burst request D10 SGL REQ Single request D11 BLK REQ Block request D12 GRNT Grant D13 ARB ENB Arbiter enable D14 STA ERR Status error D15 NID3 Node ID 3 This TMI is the primary arbiter on the MC Bus Primary arbiter has failed or been deactivated The secondary arbiter has taken control Receiver on the serial hose is receiving valid characters Data cannot be sent or received by the TMI Idle characters are being received on the receive side of the link LED turns off when data is being transmitted Local TMI receive FIFOs are almost full and the remote TMI is unable to transmit Remote TMI receive FIFOs are almost full ant the local TMI is unable to transmit MEMORY CHANNEL receive FIFOs are almost full and the Global Busy bus signal is being driven by the local TMI Local TMI is requesting
116. apter 3 contains jumper and switch setting information for Sun StorEdge A7000 cards Note After replacement update this unit s serial number as described in Section 6 4 Entering Serial Numbers in the Master Configuration Database MCD on page 6 5 n Removal Power off the Sun StorEdge A7000 as described in Chapter 7 Remove all cables from the front panel connectors on the card being replaced Unscrew the front panel metal edge plate securing the card to the chassis card cage with the two captive screws Unseat the card by pressing the top edge of the card ejectors located on the front edge of the card Slide the card out of the slot Replacement Slide the card into the slot and press it to make sure the backplane connectors engage Using a small flat blade screwdriver screw the front panel metal edge plate securing the card to the chassis card cage with the two captive screws 6 84 Sun StorEdge A7000 Service Manual August 1999 6 24 3 3 Replace all cables on the front panel connectors 4 Power on the Sun StorEdge A7000 as described in Chapter 7 Run Diagnostic Software Run the Diagnose diagnostic software as described in Chapter 4 6 25 6 25 1 Quad Channel SCSI Target Mode Controller The quad channel SCSI Target Mode Controller is multilayered PCB occupying one slot of each chassis card cage To remove and replace the card you must open the rear cabinet door
117. ard Interface Adapter the System Console contains two PCMCIA slots Redundant Arrays Of Independent Disks Random Access Memory Radio Frequency Interference REFLECTIVE MEMORY System monitor level firmware which resides on each subsystem s Processor card receive Small Computer System Interface communications bus type used by StorEdge A7000 server disk drives Static Random Access Memory The combination of symmetric multiprocessor processor card and option boards in a 14 slot chassis with operating system software it supports the HDSA in the StorEdge A7000 server notebook computer located in a carrier tray in the front door of the StorEdge A7000 server cabinet the operator interface transmit Sun StorEdge A7000 Service Manual August 1999 vary to put the system or BMC channels in a state such as online or offline to vary channels offline to remove the channels from being serviced by the mainframe computer VME Versa Modulo Europa WSC Write Sense Controller Glossary 3 Glossary 4 Sun StorEdge A7000 Service Manual August 1999 Index A AC power distribution unit AC box 6 62 removal 6 59 adjust subsystem power supply 6 42 adjustments HDSA drawer 6 13 linear actuator device 6 11 arbitration termination board ATB connectors 3 64 installation 5 6 jumpers 3 65 LEDs 3 64 switches 3 65 autoboot disable and enable 7 44 automatic testing 4 2 completion messages 4 12 failure in
118. are consists of Transition Module Interface TMI card Fiber Transition Module FTM card Arbitration Termination Board ATB DC DC converter power supply card 6U 10 slot chassis with blank front panels Fan chassis subassembly I O panels cables Caution When working with the FTM card avoid exposure to the front panel fiber opening and connectors Laser radiation emits from this opening To prevent laser radiation and contact with your eyes place the transmit Enable ON Disable OFF switch in the Disable OFF position Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure 5 1 Dall 10 11 12 13 Steps for Installation The order of installation is Power off the Sun StorEdge A7000 as described in Chapter 7 Default Settings and Configuration Installing the Card Cage and I O Panels Installing the Card Cage Fan Installing the DC DC Converter Installing and Connecting the TMI and FTM Cards Installing the ATB Connecting Power Connecting the MC Bus Cables to the I O Panel and ATB Connecting the Jumper Cables to the TMI Card and I O Panel Connecting the Local FTM Card to the Remote FTM Card Power On the RDC FORM Hardware and Sun StorEdge A7000 Configuring the Operating System Software for RDC 32 Default Settings and Configuration Chapter 3 contains card layout and jumper information for the
119. at the simulation is stopping When the procedure stops perform the next step Repeat for 2 Shut Down All Subsystems From the System Console Application Menu Bar choose Utilities shutdown The shutdown window is displayed See FIGURE 8 6 Select all nodes B 6 Sun StorEdge A7000 Service Manual August 1999 3 Type at the Ready To Shutdown Now prompt in the dsp1 dsp2 windows to immediately shut down The dsp1 window displays a series of shutdown messages followed by a The System is down type message FIGURE 8 6 Shutdown Pulldown Menu and Window Appendix B Installing the HDSA Expansion Cabinet 7 B 3 6 Abort the System Reboot Optional If the autoboot feature is enabled the subsystems attempt to reboot and startup messages start to appear When you see the following message in the dsp1 window press any key before 7 seconds elapse You have 7 seconds to terminate the autoboot sequence If the system is not set to automatically boot go to the next step The following prompt appears me The dsp1 window displays a series of shutdown messages followed by a The System is down type message When you see the following message in the dsp2 window press any key before 33 seconds elapse You have 33 seconds to terminate the autoboot sequence If the system is not set to automatically boot go to the next step The following prompt appears
120. ation 2 11 Card Configuration Information 3 1 3 1 3 2 Card Base Addresses 3 2 Processor Card Set 3 4 Contents iii 3 3 3 4 3 5 3 6 3 7 3 8 3 2 1 Connectors 3 4 3 2 2 LED Indicators 3 8 3 2 3 Switches 3 9 3 2 4 Jumpers 3 9 Cache Memory Card 0 3 3 1 Connectors 0 3 3 2 LED Indicators 3 13 3 3 3 Base Address DIP Switch 3 16 3 3 4 Subsystem Node ID Switches 3 16 3 3 5 Jumpers 8 3 3 6 Cabling 0 Quad Channel Block Multiplexor Channel Card and Driver Receiver Card 1 3 4 1 Quad Channel BMC Card 3 21 3 4 2 Driver Receiver Card 3 27 Dual Channel ESCON to VME Card and Interface Panel 3 30 3 5 1 Dual Channel ESCON to VME Card 3 30 3 5 2 ESCON Interface Panel 3 36 Integrated Quad Channel SCSI Controller with RAID 8 3 6 1 Connectors 8 3 6 2 LED Indicators 8 3 6 3 Jumpers 9 Integrated Quad Channel SCSI Target Mode Controller 2 3 7 1 Connectors 2 3 7 2 LED Indicators 3 43 3 7 3 Jumpers 3 43 Ultra Wide Quad Channel SCSI Target Mode Controller 3 46 3 8 1 Connectors 3 46 3 8 2 LED Indicators 3 47 3 8 3 Jumpers 3 47 Sun StorEdge A7000 Service Manual August 1999 3 9 3 12 SCSI Expander Card 1 3 9 1 Connectors 1 3 9 2 Jumpers 3 51 Transition Module Interface TMI Card 3 53 3 10 1 Connectors 3 53 3 10 2 LED Indicators 6 3 10 3 Jumpers 7 Fiber Transition Module FTM Card 1 3 11 1 Connectors 1 3 11 2 LED Indicators 3 61 3 11 3 Switches 3 61 Arbitration Termination Board 3
121. aughtercard occupying one slot in each chassis card cage To remove and replace the cache memory module you must open the rear cabinet door Note Chapter 3 contains jumper and switch setting information for Sun StorEdge A7000 cards Caution Use caution during this concurrent maintenance procedure and remove the card cables in the order described in the Removal and Replacement paragraphs Power Off the Subsystem Before replacing the cache memory card arrange the following with the site administrator For Sun StorEdge A7000 servers connected to a mainframe computer place the mainframe channels offline and shut down the subsystem where you are replacing a card Refer to Section 7 6 Shutting Down and Restarting One Subsystem Only Controlled Failover Mainframe Connect on page 7 33 m For Sun StorEdge A7000 servers connected to an open system host computer unmount the open system host s file systems if the file systems reside on the failed card s subsystem Open the front cabinet door Power off the power supply for the subsystem needing card replacement See FIGURE 6 20 for the subsystem DSPx power supply switch location where x is the subsystem number Leave the HDSA and other power supplies on Removal At the front of the cache memory card in the powered on subsystem remove all cables from the front connectors in this order J3 J1 J2 and 4 Leave this card in the subsystem chassis C
122. bar O O O O O 120 Studs 2x Slot 14 Ground bus bar GNDO Slot 1 12O GNDO O O O O O FIGURE 6 32 Chassis Backplane Power Connections Sun StorEdge A7000 Service Manual August 1999 14 slot chassis backplane 5 VDC bus bar 12V GND GND ground bus bar 12V GND Black ground cable V1 1234567 hz 1 PBR REE Red power cable V1 Power for chassis backplane 1 V2 12 VDC 2 V2 GND for 12 VDC 3 V3 GND for 12 VDC 4 V3 12 VDC 5 to 7 not used gag Bek Power supply A Power supply B FIGURE 6 33 Chassis Backplane Power Connection Diagram Chapter 6 FRU Removal and Replacement 6 91 Hardware provided with cabinet 4x 14 slot chassis cabinet Rear of cabinet Hardware provided with cabinet 4x FIGURE 6 34 Chassis Removal Replacement Screw Locations 6 92 Sun StorEdge A7000 Service Manual August 1999 Brackets do not remove Brackets do not remove Rubber spacer Cabinet frame Front of 14 slot chassis Cabinet frame FIGURE 6 35 Chassis Brackets and Rubber Spacer Chapter6 FRU Removal and Replacement 3 6 28 6 28 1 Disk Drive Array Chassis The disk drive array chassis contains six drives to make a six drive bundle The HDSA drawer contains nine disk drive array chassis Before you begin open the front
123. bsystem dsp1 or dsp2 containing the card to test Double click on the subsystem with the left mouse button Busview expands to show a more detailed diagram of the cards in the selected subsystem Use the scroll bar to display more cards The cards are labeled in the following format name number TABLE 4 5 describes the format Move the mouse pointer to the card to test and click the left mouse button to select it With the mouse pointer on the selected card click and hold the right mouse button Choose Diag Drag the mouse pointer to the right to the Diagnose selection Release the right mouse button Chapter 4 Standalone Diagnostics 4 15 4 2 4 TABLE 4 5 Diagnose Program Busview System Card Description Busview Item name cpu vipcpu adapter mc4 edram ckd encbmc escon m328 m328tm Definition 88100 Processor card 88110 Processor card processor Adapter card cache memory card cache memory card motherboard VME block mux channel adapter card VME quad block mux channel adapter card dual channel ESCON to VME interface card SCSI controller card dual or quad target mode SCSI controller card Busview Item number Definition name number number is a a number indicating that particular card in the subsystem name is the Busview item name above For example there can be more than one cache memory card in a subsystem chassis mc4 0 is the first cache memory card in t
124. bsystem dsp1 or dsp2 that needed its power supply replaced These procedures are typically not required as part of a Sun StorEdge A7000 installation The object of this procedure is to balance the DC output current and adjust the DC output voltages of the 5 VDC sections of subsystem power supplies A and B to present the correct combined voltage to the chassis backplane The recommended method for balancing and adjusting the 5 VDC power supplies includes measuring voltage and current Measuring current requires that you use a clamp on DC ammeter probe such as the Fluke i410 Current Clamp Typically most Enterprise Services field engineers do not have this tool as part of their regular toolkit Note It is highly recommended that you acquire 3 clamp on ammeter and use the current clamp method described below Only use the method described in Section 6 12 2 To Balance and Adjust the Power Supplies No Current Clamp Method on page 6 48 in emergency cases To balance and adjust power supplies A and B after replacement you need Nonconductive insulated adjustment screwdriver Digital voltmeter DVM capable of reading up to hundredths of a volt It should also be able to read 1 to 150 millivolts DC if used with a clamp on ammeter m Fluke i410 Current Clamp or equivalent clamp on DC ammeter 0 to 150A Caution High voltage is present during these procedures Use a nonconductive insulated adjustment screwdriver to make
125. cables by loosening the securing screw on the connector with a flat blade screwdriver and pulling the cable connector off the connector 6 102 Sun StorEdge A7000 Service Manual August 1999 6 31 1 Removal Remove the two mounting plate retaining screws and washers shown in FIGURE 6 41 Pull the plate down it swings down to show the rear component side of the driver receiver card The rear of the card has J1 and J2 connectors for the cables from the quad channel BMC card See FIGURE 6 42 Remove the cables from the J1 and J2 card connectors Swing the mounting plate back up and secure it to the cabinet with one screw and washer each at the top and bottom This will let you remove the retaining screws holding the driver receiver card more easily Remove seven retaining screws above and seven retaining screws below the driver receiver card Remove the screws from the mounting plate and swing it down again Remove the remaining retaining screws from the driver receiver card Remove the driver receiver card from the cutout in the mounting plate Chapter6 FRU Removal and Replacement 3 6 31 2 I O bay cabinet Two driver receiver cards per mounting plate FIGURE 6 40 BMC Bus and Tag Driver Receiver Card Location Replacement Place the driver receiver card in the cutout in the mounting plate Replace one retaining screw each at the top and the bottom of
126. cally configured 14 slot chassis The Sun StorEdge A7000 Processor card is two boards and always occupies slots 1 and 2 Typically chassis contents are configured as follows m Slots 1 2 Processor card m Slots 3 4 5 6 cache memory cards Slots 7 and above I O controller cards such as SCSI BMC and ESCON Chapter 2 General Information 2 11 2 12 Sun StorEdge A7000 Service Manual August 1999 CHAPTER 3 Card Configuration Information Caution Do not move or attempt to move the StorEdge A7000 cabinet with the high density storage array HDSA drawer extended or open in any way The cabinet could become unbalanced and topple if you try to move it incorrectly Make sure the cabinet is properly level at all times Section 6 7 Leveling the Cabinet Before and After Disk Installation on page 6 15 describes how to level the cabinet Do not remove or retract the main cabinet leveler feet if the HDSA drawer contains disk drive modules This chapter describes card layout jumper settings address and switch settings Card Base Addresses page 3 2 Processor Card Set page 3 4 Cache Memory Card page 3 10 Quad Channel Block Multiplexor Channel Card and Driver Receiver Card page 3 21 Dual Channel ESCON to VME Card and Interface Panel page 3 30 Integrated Quad Channel SCSI Controller with RAID page 3 38 Integrated Quad Channel SCSI Target Mode Controller page 3 42 Ultra Wide Quad Channel SCSI Targ
127. ceive connectors and LEDs Connectors FIGURE 3 29 shows the FTM card connectors on the faceplate FIGURE 3 36 shows the other connectors m Coax connectors receive RX and transmit TX COAX connectors The coaxial cables at the rear of the FTM card connect to the TMI card with no cross over RX to RX and TX to TX The coaxial cables at the front of the card connect to the FTM card in the remote StorEdge A7000 with cross over RX to TX m Power connector the FTM card requires 5 volts from the system power supply FIGURE 3 37 shows the details of the power connector LED Indicators The FTM faceplate has 19 LED indicators See TABLE 3 15 Switches The FTM card has two switches a reset switch and an transmit enable ON transmit disable OFF switch Chapter 3 Card Configuration Information 3 61 3 62 switch TX coax connector RX coax connector Reset switch LEDs see table for TMI LEDs Front edge of card FIGURE 3 36 Fiber Transition Module FTM Card Layout Sun StorEdge A7000 Service Manual August 1999 TX coax connector RX coax connector J9 LED connector to FTM card J4 power connector 1 0 5 volts 2 O 5 volts 3 O Ground 4 0 Ground Component side o FIGURE 3 37 FTM Card Power Connector Chapter 3 Card Configuration Information 3 63 3 12 1 22 Arbitration Termination Board The Arbitration Termination Board ATB part number
128. ceplate type which is on each disk drive in the bundle The two LEDs on the faceplate indicate the following POWER when yellow and steady the drive is powered on m SAFE TO REMOVE when green the drive can be removed from its storage bundle slot Green Yellow LED LED ae Lock Safe to Power Unlock Thumbscrew Unlock remove Lock humbscrew 90 Disk label 90 Front view FIGURE 2 5 Disk Drive Faceplate Type 2 10 Sun StorEdge A7000 Service Manual August 1999 FIGURE 2 6 shows the frontpanel type a single frontpanel for all six drives in each bundle The LEDs on the frontpanel indicate the following 5V left side of frontpanel when green and steady the 5V power is on 12V right side of frontpanel when green and steady the 12Vpower is on ACTIVE when green the drives are being accessed The filled in box corresponds to the disk drive location in the bundle Y Spring loaded online offline switch 6x O OFF ON OFF ON OFF ON DRIVE OFF ON OFF ON OFF ON O 5V PWR 2 2g aN A 2 12V 0 0 o fe 0 ACTIVE ACTIVE ACTIVE CTIVE ACTIVE ACTIVE Drive access LED 6x FIGURE 2 6 Disk Drive Chassis Frontpanel Type 2 09 Chassis Contents Information Actual chassis contents depend on the model and options ordered However each subsystem chassis contains one dual slot Processor card Each Sun StorEdge A7000 model cabinet contains two identi
129. ction 6 11 2 Removal on page 6 38 Position the power supply assembly to align the four screw holes at the bottom of the power supply with the screw holes in the tray If power supply A or B has its 5 VDC voltage adjustment potentiometer on its side labeled V1 see FIGURE 6 19 skip this step and step 3 for now if you screw the power supply in now you will not be able to access V1 Return to steps 2 and 3 after you adjust and balance the power supplies Using a Philips screwdriver screw in the four power supply retaining screws See FIGURE 6 15 Using a Philips screwdriver replace the three terminals and screws in the AC input terminal block at the bottom of the power supply See FIGURE 6 16 Power Supply B Only Using a Philips screwdriver replace the screws and cables to the terminal block at the right of the 5 VDC GND cable lugs Replace the red 5 VDC cable lugs and black GND cable lugs at the top of the supply Replace the lug nuts Replace connector plugs from J1 and J2 on the power supply See FIGURE 6 16 Note that the J1 connector plug has four pins and the J2 connector plug has three pins Chapter6 FRU Removal and Replacement 6 41 6 12 A A Balancing and Adjusting the Power Supplies A and B Note Perform these procedures after you have replaced a subsystem power supply as described in Section 6 11 Subsystem Power Supply on page 6 38 Perform them for the su
130. ctors receive RX and transmit TX COAX connectors The coaxial cables connect to the FTM card with no cross over RX to RX and TX to TX Two TMIs can be connected directly but the cables must be crossed RX to TX and TX to RX Power connector the TMI card requires 5 volts from the system power supply FIGURE 3 30 shows the details of the power connector Chapter 3 Card Configuration Information 3 53 3 54 A data connector B address connector 0 control connector D expansion connector Front edge of card Bus terminator resistors TX coax connector RX coax connector J9 LED connector to FTM card Power connector Burst address for arbiter jumper Error correct Node ID Bus turnaround count for arbiter PRI FSEC This jumper is not present on the 501 5285 xx card FIGURE 3 28 Transition Module Interface TMI Card Layout Sun StorEdge A7000 Service Manual August 1999 Handle Return test jack On off toggle switch 5VDC adjust 5VDC test jack 12VDC test jack DC to DC converter O O O RTM Q ENABLE DISABLE FTM 6 gt lt w lt O 0 Blank panels O O OJO OJO OPwr OPrim OEnabl OActv FailOvr 0 CABLE OA OB OD CB TEST o FL TEST o O Q FIGURE 3 29 RDC FORM Hardware Front Panels Ch
131. d swing the chassis out Open the front cabinet door Slide the AC box and AC power distribution box assembly into the cabinet Replace the screws securing the AC box See FIGURE 6 27 At the rear of the cabinet plug any connectors you removed back into the AC distribution box Pull the wires coming from the AC power cord through the terminal block box Connect the power cord wires to the terminal block as shown in FIGURE 6 26 Replace the terminal block box cover Swing the SCSI expander chassis back into place Pull the retainers on the right side align the alignment pegs and snap the chassis back into place 6 60 Sun StorEdge A7000 Service Manual August 1999 Terminal block box Quick connect terminal block Ground green with yellow stripe Line 2 inside conduit blue From power cord FIGURE 6 26 AC Power Distribution Unit Chapter 6 Top view J7B J6B J5B J4B J3B J2B J7A J6A J5A J4A J3A J2A J1B JIA AC power distribution box 2x Terminal block box Power cord Power cord inside conduit Terminal block box with top cover removed Quick disconnect terminals 5x Line 1 brown International neutral when applicable FRU Removal and Replacement 6 61 Bottom front of cabinet Q CB1
132. d to the IF information displayed for the Sun StorEdge A7000 If you specify the wrong CHIPID data availability will be lost when the failover occurs Enter the following MVS commands at the mainframe console to vary paths offline vary path xxx xxx yy offline vary path nnn nnn zz offline where xxx xxx is the device range in use 1 yy yy are the CHIPIDs for the paths that will be placed offline for device range xxx xxx 1 nnn nnn is the device range in use 2 22 22 are the CHIPIDs for the paths that will be placed offline for device range nnn nnn 2 Consult the site administrator for more information Start the controlled failover on subsystem dsp1 by stopping the disk simulation software Type the following ckdadmin stop The dsp2 window displays Failover complete messages Shut down subsystem dsp1 Move the cursor to the System Console Application Menu Bar Move the mouse pointer to Utilities and press the left mouse button A pulldown menu appears as shown in FIGURE 7 14 Drag the pointer to shutdown and release the left mouse button A popup window titled Shutdown appears as shown in FIGURE 7 14 Move the mouse pointer to dsp1 and click on it with the left mouse button Press Y at the Ready To Shutdown Now prompt in the dsp1 dsp2 windows to immediately shut down The dsp1 window displays a series of shutdown messages followed by a The System is down
133. dications 4 9 Built in Self Tests 4 9 extended diagnostics 4 10 Hardware Confidence tests 4 9 successful indications 4 5 Built in Self Tests 4 5 extended diagnostics 4 8 Hardware Cofidence tests 4 5 B backup save system files see subsysbak command 7 37 balance subsystem power supply 6 42 BIST see Built in Self Tests 4 3 blower fan assembly removal 6 63 replacement 6 63 boot command 7 40 Built in Self Tests 4 3 failure indications 4 9 successful indications 4 5 C cabinet door close 7 32 door open 7 8 front door close 7 25 front door locks and latches 7 10 inside front view 2 5 6 50 inside rear view 2 6 level 6 15 power off 7 32 B 11 power on 7 11 power supply switches 6 50 cache memory card 3 10 connectors 3 10 layout 3 11 3 12 LEDs 3 13 removal 6 81 replacement 6 82 switches 3 16 card configuration information 3 1 chassis card cage backplane power connection 6 90 removal 6 88 removal replacement screw location 6 92 Index 1 replacement 6 89 rubber spacers and bracket 6 93 commands boot 7 42 date 7 40 help 7 40 nvram 7 40 readconfig 7 40 reset 7 40 show 7 42 subsysbak 7 37 CPU transceiver removal 6 98 replacement 6 98 D date command 7 40 DC DC converter 5 5 installing 5 5 Diagnose starting 4 17 diagnostics extended see extended diagnostics 4 4 standalone 4 1 disk drive array chassis removal 6 94 replacement 6 96 disk
134. disk drives Sun StorEdge A7000 Service Manual August 1999 221 Front Inside View of the Sun 501006 0 ya gt Hh he 0 a HDSA drawer I O bay He open close switches cabinet EE 3 HDSA power supply HDSA power supply on off switch on off switch DSP1 power supply on off switch 3 ee om oom een boot disk 2 ocated below 0 the HDSA power supplies Cabinet power on off switch Power reset circuit breaker CB2 Sun StorEdge A7 4 power main cabinet power and AC distribution boxes 2 FIGURE 2 1 Cabinet Inside Front View Chapter 2 General Information 5 222 Rear Inside View of the Sun StorEdge A7000 HDSA 14 slot chassis DSP2 SCSI expanders FIGURE 2 2 Cabinet Inside Rear View 2 6 Sun StorEdge A7000 Service Manual August 1999 14 slot chassis DSP1 20 High Density Storage Array Drawer HDSA The Sun StorEdge A7000 contains two high density storage array HDSA drawers with each HDSA holding up to nine storage bundles Each storage bundle contains six disk drives The front of the HDSA drawer has nine groups of seven light emitting diodes LEDs these LEDs relate to each six disk drive bundle with one LED for each disk drive When lighted these LEDs indicate disk activity The seventh LED when lighted
135. displayed See FIGURE 6 2 Move the mouse pointer to the card you have replaced or installed Press the right mouse button and select MCD Info Modify Serial Number The Change Serial Number window is displayed Put the mouse pointer in the text box below the Serial Number title use the Backspace key to erase the current serial number Type the new number Click Change using the left mouse button Move the mouse pointer to File Click the left mouse button and choose Save Move the mouse pointer to File Click the left mouse button and choose Exit Click Yes to update the MCD database Back up the MCD database to a subsystem as described in Section 6 4 1 Back Up the Current MCD to a Subsystem on page 6 5 Chapter 6 FRU Removal and Replacement 9 File Configure NN 5 4 2 2 1 5 0 0 0 3 0 1 0 1 Class CONTROLLER Record ID 9 Name m328 2 Serial Number FIGURE 6 2 Changing the Serial Number 6 10 Sun StorEdge A7000 Service Manual August 1999 6 5 Adjusting the Linear Actuator Device The Linear Actuator Device lead screw will need lubrication if the HDSA drawer starts to squeak audibly when it opens or closes Press the left HDSA drawer open close switch shown in FIGURE 6 3 The drawer assembly slowly slides forward Open the cabinet rear door The Linear Actuator Device lead screw is the long large screw
136. drives 2 10 2 11 check raid set 6 24 faceplate 6 18 labels 6 21 LEDs 2 10 2 11 removal 6 17 6 19 removal RAID 6 24 replacement 6 18 6 19 replacement RAID 6 25 door close 7 25 7 32 locks 7 10 open 7 8 dual channel ESCON to VME interface card front panel 3 34 layout 3 33 LEDs amp hex display 3 31 removal 6 87 replacement 6 87 switches 3 35 3 36 Index 2 Sun StorEdge A7000 Service Manual August 1999 E electromagnetic interference EMI 1 5 electrostatic discharge ESD 1 4 protection 1 4 emergency backup boot diskettes 7 36 extended diagnostics 4 4 failure indications 4 10 successful indications 4 8 F fiber transition module FTM card connectors 3 61 installation 5 5 layout 3 62 LEDs 3 61 switches 3 61 field replaceable unit FRU removal 6 1 replacement 6 1 front door locks 7 10 G general information 2 1 H Hardware Confidence tests 4 2 failure indications 4 9 successful indications 4 5 HDSA 2 7 inside view 6 95 LEDs and drive layout 2 8 open the drawer B 25 open close switch 6 12 power off 7 31 B 10 power on 7 21 power switches 7 21 HDSA drawer fan removal 6 100 replacement 6 100 HDSA power supply module removal 6 51 replacement 6 51 HDSA power supply module chassis removal 6 52 6 54 replacement 6 53 help command 7 40 l indicators cards 3 1 J jumper cable connection Remote Dual Copy RDC 5 15 L latches Syste
137. e FIGURE B 2 shows an installation flowchart B 1 Optional HDSA System cabinet expansion cabinet FIGURE B 1 Sun StorEdge A7000 With Expansion Cabinet B 2 Sun StorEdge A7000 Service Manual August 1999 Is the installation a field up grade Yes Power down the StorEdge A7000 Remove the system cabinet side panel Remove the hexagonal bolts in the expansion cabinet Remove the rear doors and front bolt access panel in the system cabinet Cut the red tie wraps and feed cables through to the system cabinet Is the installation a field up grade Yes Install SCSI expand er cards and SCSI controller cards Connect data and power cables to SCSI expander cards and SCSI control ler ports connect drawer interlock cable Is the installation a field up grade Yes Lower cabinets all the way down Push cabinets together and bolt together Power on system and update MCD database FIGURE B 2 Expansion Cabinet Installation Flowchart Appendix Installing the HDSA Expansion Cabinet 3 B 1 Required Tools List B 2 Tie wrap cables in assorted sizes Adjustable wrench or each of the following a 5 16 inch open end wrenc
138. e A7000 on Call Sun breaker Enterprise Services if condition continues A 03 High Ambient Temperature inside Check computer room Temperature PCU is too high for safe temperature Make sure PCU operation vents are not blocked Call Sun Enterprise Services if condition continues A 04 Check Battery Possible battery failure Replace batteries Call Sun Enterprise Services for assistance Appendix A Power Conditioning Unit 7 A 8 TABLE A 2 Alarm Code Alarm A 05 Check Inverter A 06 A 07 A 08 A 09 A 10 A 11 A 13 A 14 Memory Error High Battery Low Battery Check Fan Reserved Batteries Disconnected Tap Regulator Alarm Low AC Out High AC Out Warning Shutdown Check MOV PCU Alarm Codes Continued Description Possible problem with PCU inverter PCU has failed startup memory test Battery voltage is high Possible defective battery or incorrect voltage parameter settings Battery voltage too low for PCU to run on battery power PCU fan not operating Batteries not properly connected Internal PCU problem PCU AC output voltage is too low PCU AC output voltage is too high Internal PCU metal oxide varistor problem Sun StorEdge A7000 Service Manual August 1999 Possible Solution Action May need to replace PCU Call Sun Enterprise Services for assistance Restart If failure continues may need to replace PCU Call Sun Enterprise Services f
139. e DRAM temporarily stores the subsystem configuration until the next powerup or reset when NVRAM again overwrites DRAM with subsystem configuration information Whatever modifications you make in NVRAM affect and are used by the ROM Monitor TABLE 7 3 ROM Monitor Commands Command Description help Displays brief help on commands boot Starts the operating system software for the Sun StorEdge A7000 system reset node Resets starts the subsystems without starting the operating system software for the Sun StorEdge A7000 system readconfig Displays configuration information show Shows subsystem s configuration test Runs Built In Self Tests BISTs date Reads and sets the date on the subsystem nvram Accepts saves and restores subsystem configuration data in NVRAM Sun StorEdge A7000 Service Manual August 1999 41 7 9 2 To Get a ROM Monitor Prompt As shipped each Sun StorEdge A7000 system is not configured for automatic booting of the operating system Once the Sun StorEdge A7000 operating system software is running the only way to get to the ROM Monitor prompt is to shut down the dsp1 and dsp2 subsystems and operating system software as described in this chapter After startup messages start to appear the following ROM Monitor prompt appears in all windows ROM gt gt If automatic booting is enabled where the operating system software automatically starts you will see the following messages in th
140. e ROM Monitor startup sequence completes Automatic test enabled 3 seconds to break Chapter 4 Standalone Diagnostics 4 3 4 1 3 Extended Diagnostics slots test group The Extended Diagnostics reside in the header partition of the Sun StorEdge A7000 boot disk and in the t ftpboot directory on the System Console disk These diagnostics extend the testing philosophy of the BISTs to other cards in the Sun StorEdge A7000 Like the BISTs the Extended Diagnostics execute automatically during a powerup or reset sequence if automatic testing autotest is enabled The Extended Diagnostics for autotest are included in the slots test group TABLE 4 1 lists the Extended Diagnostics used to test other cards in the Sun StorEdge A7000 and the imagenames associated with each Extended Diagnostic Note There are no Extended Diagnostics for CPU or memory testing TABLE 4 1 Extended Diagnostics slots 1 Cards Extended Diagnostic imagenames BMC adapter VME Block Mux Channel Adapter bmcadiag bmca image Quad block mux channel VME Quad Block Mux Channel qbmcdiag adapter qbmc image Dual channel ESCON to VME VME Dual Channel ESCON escondiag interface controller escon image Quad channel or dual channel VME SCSI Controller scsidiag SCSI controller scsi image Cache memory card MEMORY CHANNEL IV System mc4diag mc4 image 1 Each Extended Diagnostic has two imagenames The first imagename listed in the table is the name
141. e requires two or more people to perform This section describes the procedure for installing the high density storage array HDSA expansion cabinet Two useful documents are the Sun StorEdge A7000 Service Manual 805 6489 and Sun StorEdge A7000 Installation Guide 805 4632 Note If you are connecting power conditioning units PCU in the Sun StorEdge A7000 expansion cabinet installation consult the Sun StorEdge A7000 Installation Guide and Sun StorEdge A7000 Physical Planning Manual before installation FIGURE B 1 shows the Sun StorEdge A7000 system cabinet and optional HDSA expansion cabinet with up to four full disk drawers These cabinets must be physically and electrically connected with cables connecting the HDSA expansion cabinet drives to the controllers in the system cabinet If you are installing the system and expansion cabinets as part of a new installation from the factory all SCSI controller and expander cards are already installed in the system cabinet This installation type involves physically and electrically connecting the cabinets If you are installing the expansion cabinet as an x option add on field upgrade you need to also install SCSI controller and expander cards in the system cabinet Record all new component part numbers revisions serial numbers and chassis card slot locations as you install the components You will need this information for the Master Configuration Database MCD update procedur
142. e subsystem windows press any key before 7 and 33 seconds elapse Message for dspl You have 7 seconds to terminate the autoboot sequence Message for dsp2 You have 33 seconds to terminate the autoboot sequence Then the prompt appears in all windows Common Subsystem Management Tasks The most common or likely management tasks you perform using the ROM Monitor are m Resetting the subsystem Disabling and enabling the subsystem autoboot feature Disabling and enabling the subsystem autotest feature Showing 8 subsystem s configuration m Saving a subsystem s configuration on tape or in NVRAM m Starting the subsystem after making changes Chapter 7 Operation 7 41 7 93 To Reset a Subsystem and Boot the Operating System To reset or restart a subsystem from the ROM Monitor prompt 1 If the subsystem window is not already open open a serial port window into the subsystem as described in this chapter 2 Type the following ROM gt gt reset node ROM gt gt boot A long series of startup messages appear 3 When the following message appears the subsystem is started The system is ready Console Login 7 9 4 To Show a Subsystem s Configuration Record current subsystem configuration information in a log file The ROM Monitor show command lets you see this information To display subsystem configuration information ROM gt gt show config CODE EXAMPLE 7 2 sh
143. e the NVRAM settings you saved in Section 6 21 1 Save the NVRAM Settings on page 6 77 To restore settings repeat the steps in that section but type restore_nvram instead of save_nvram Chapter6 FRU Removal and Replacement 6 79 6 Reset the subsystem and boot the operating system software ROM gt gt reset node ROM gt gt boot 6 21 6 Update the Master Configuration Database MCD 7 Update the Master Configuration Database with the new processor board serial number and revision First find the replaced card s subsystem database record Type mcdesn grep vipcpu Output similar to the following displays 11 1 CONTROL ER dspl 2 vipcpu 0 160 113373 001 H 2 0 9811025 18 1 CONTROL ER dsp2 3 vipcpu vipcpu O 160 113373 001 H 2 0 9819049 Note the record number of the subsystem you will update in this example 11 for dsp1 18 for dsp2 8 Type the following on dsp1 through a dsp1 window mcdesn 6 This command lets you step through all records and update the Processor board record When you reach the Processor board record change the revision level and serial number you wrote down in Section 6 21 4 Replacement on page 6 78 6 80 Sun StorEdge A7000 Service Manual August 1999 6 22 6 22 1 6 22 2 Cache Memory Card The cache memory card is a multilayered PCB set with motherboard and d
144. eceiver Card Jumpers 3 29 Dual Channel ESCON to VME Interface Card Layout 3 33 Dual Channel ESCON to VME Interface Card Front Panel 3 34 Dual Channel ESCON to VME Interface Card Base Address Settings 3 35 ESCON Interface Panel Internal External Views 3 37 Integrated Quad Channel SCSI Controller 3 40 Integrated Quad Channel SCSI Controller Base Address Jumpers 3 41 Integrated Quad Channel SCSI Target Mode Controller Layout 4 Integrated Quad Channel SCSI Target Mode Controller Base Address Jumpers 3 45 Ultra Wide Quad Channel SCSI Target Mode Controller Layout 3 48 Ultra Wide Quad Channel SCSI Target Mode Controller SCSI ID Jumpers 3 49 Ultra Wide Quad Channel SCSI Target Mode Controller Base Address Jumpers 3 50 SCSI Expander Card Connectors and Jumpers Both Card Types 3 52 Transition Module Interface TMI Card Layout 3 54 RDC FORM Hardware Front Panels 3 55 TMI Card Power Connector 3 58 Burst Address for Arbiter Jumper Node ID 3 58 Bus Turnaround Count for Arbiter Jumper 3 59 TMI Card Node ID Jumpers 3 59 TMI Card Bus ID Jumpers 3 60 TMI Card Arbiter Enable and Error Correct Jumpers 3 60 Fiber Transition Module FTM Card Layout 3 62 FTM Card Power Connector 3 63 Arbitration Termination Board ATB Layout 3 66 ATB Power Connector 3 67 Processor Card LED Labeling Scheme 4 3 6U Openings in the I O Bay Cabinet 5 3 xvi Sun StorEdge A7000 Service Manual August 1999 GURE 5 2 GURE 5 3 GURE 5 4 GURE 5 5 GURE 5
145. ed cable on V1 Record the measurement Repeat Step 10 and Step 11 for power supply B V1 If the difference in current between power supplies A and B is greater than 12 amps balance and adjust them according to Section 6 12 1 2 Balance and Adjust the Power Supplies on page 6 45 Chapter6 FRU Removal and Replacement 6 43 13 Remove the clamp and replace the tray 14 slot chassis backplane X 5 VDC bus bar X GND ground bus bar Black ground cable V1 Red power cable V1 X midpoint between power connect studs Vie 2x for voltage measurement for current draw measurements Power supply A Power supply B FIGURE 6 17 Subsystem Power Supply Measurement Points 6 44 Sun StorEdge A7000 Service Manual August 1999 6 12 1 2 Balance and Adjust the Power Supplies Note Ensure that the total current load on a single subsystem does not exceed 120 amps If it exceeds 120 amps unseat cards from the subsystem chassis starting at slot 14 until the total measured load is reduced Reseat the cards after you complete the procedures below In this procedure you reconfigure the power supply on off switch so that the switch inhibits one of the power supplies That is You can power off one supply Measure the supply that remains on and make necessary adjustments Power off this supply
146. emovaland Replacement 7 6 68 Front view SCSI connector cable from disk drive backplane SCSI ID jumpers SCSI connector cable from disk drive backplane 1 a a SCSI ID jumper settings all cards have a SCSI ID of 7 Power connector cable from SCSI expander power supply Power connector cable from SCSI expander power supply Front view Jumpers installed olo Jumpers not installed Rear view Rear view SCSI connector cable from disk drive backplane SCSI ID jumpers SCSI connector cable from disk drive backplane SCSI ID jumpers FIGURE 6 30 SCSI Expander Card Connectors and Jumpers Both Card Types Sun StorEdge A7000 Service Manual August 1999 6 20 6 20 1 Processor Card Set Adapter Board The Processor card set consists of an adapter board and processor board The adapter board resides in chassis slot 1 of each subsystem chassis The procedures you need to perform are as follows Save the NVRAM settings on both subsystems Power off the subsystem where you are going to replace the board Remove and replace the board Power on the subsystem and test the board Update the MCD database with the new serial number and revision level Caution The Ethernet port J2 is reserved for the System Console notebook computer only Any use of this port by other devices is strictly prohibited Sa
147. en abort the subsystem restart Shutting down the System Console Powering off the System Console Opening the front cabinet door Powering off the dsp2 subsystem power supply and the dsp1 subsystem power supply Powering off the HDSA supplies Powering off the cabinet power supply Closing the cabinet door To Open the System Console Carrier Tray and Cover To open the tray holding the System Console and the System Console cover Turn the spring loaded knobs on the tray clockwise to release the tray See FIGURE 7 10 Fold down the front door tray One screen latch is on each side of the System Console as shown in FIGURE 7 2 Slide the latches forward and lift the cover Some System Console models have screen latches on the front left and front right sides Slide the left latch to the left and the right latch to the right lift the cover The System Console display may be blank press any key to reactivate the display 7 26 Sun StorEdge A7000 Service Manual August 1999 70 2 7 9 3 7 5 4 Note If windows for all subsystems are not currently open open them and then log into the subsystems as described in this chapter To Stop the DataShare Facilities Optional Stop the DataShare Facilities on dsp1 through a dsp1 window if it does not automatically start dspl dsf stop Repeat for dsp2 To Stop the SCSI Target Emulation Software Optional Sto
148. er 3 contains jumper and switch setting information for Sun StorEdge A7000 cards Note After replacement update this unit s serial number as described in Section 6 4 Entering Serial Numbers in the Master Configuration Database MCD on page 6 5 Removal Power off the Sun StorEdge A7000 as described in Chapter 7 Remove all cables from the front panel connectors on the card being replaced Unscrew the front panel metal edge plate securing the card to the chassis card cage with the two captive screws Unseat the card by pressing the top edge of the card ejectors located on the front edge of the card Slide the card out of the slot Replacement Slide the card into the slot and press it to make sure the backplane connectors engage Using a small flat blade screwdriver screw the front panel metal edge plate securing the card to the chassis card cage with the two captive screws Replace all cables from the front panel connectors Power the Sun StorEdge A7000 as described in Chapter 7 Chapter6 FRU Removal and Replacement 3 6 23 3 Run Diagnostic Software Run the Diagnose diagnostic software as described in Chapter 4 6 24 6 24 1 6 24 2 Quad Channel SCSI Controller The quad channel SCSI controller card is a multilayered PCB occupying one slot of each chassis card cage To remove and replace the card you must open the rear cabinet door Note Ch
149. er to the Linear Actuator Device LAD and SCSI Expander chassis Before you begin Power off the Sun StorEdge A7000 according to procedures in Chapter 7 Open the rear doors Removal Unscrew the terminals from the power supply located as shown in FIGURE 6 25 Remove the two screws per side holding the power supply to the cabinet frame Replacement Position the power supply and replace the two power supply screws holding the power supply to the cabinet frame Replace the terminals from the LAD power supply as shown in FIGURE 6 23 Chapter6 FRU Removal and Replacement 7 Rear of cabinet 6 5 43 2 1 Beads 1 V2 12 VDC 2 V2 GND FOR 12 VDC 3 V3 12 VDC 4 V3 GND FOR 12 VDC 5 V4 12 VDC 6 V4 GND FOR 12 VDC 1 ACL Line 2 ACN Neutral 3 GND Ground J1 P1 GND 5VDC black red Front top of power supply FIGURE 6 25 Linear Actuator Device SCSI Expander Power Supply 6 58 Sun StorEdge A7000 Service Manual August 1999 6 17 6 17 1 AC Power Distribution Unit The AC power distribution unit PDU consists of the AC power distribution box with a terminal block near the rear of the cabinet and AC box near the front of the cabinet The terminal block connects the power cord to the AC distribution box The AC power distribution box provides power to other Sun StorEdge A7000 components The AC box c
150. et Mode Controller page 3 46 SCSI Expander Card page 3 51 Transition Module Interface TMI Card page 3 53 Fiber Transition Module FTM Card page 3 61 Arbitration Termination Board page 3 64 3 1 3 1 Card Base Addresses TABLE 3 1 shows the valid base addresses for most controller cards available for the StorEdge A7000 Customer configurations vary but most interface cables inside the cabinet are labeled with address and connector information The address information depends on the shipped machine TABLE 3 1 Valid Controller Card Base Addresses Valid Base Address Card Type Hexadecimal Cache memory card 0000 1000 2000 3000 Quad Channel SCSI Target Emulation STE 4000 Controller 4800 5000 5800 6000 Fibre Channel Arbitrated Loop Controller 4000 5000 6000 7000 8000 9000 A000 B000 C000 D000 E000 F000 3 2 Sun StorEdge A7000 Service Manual August 1999 TABLE 3 1 Valid Controller Card Base Addresses Continued Valid Base Address Card Type Hexadecimal Quad Channel SCSI Controller 6800 7000 7800 8000 8800 9000 9800 A000 A800 B000 B800 000 C800 D000 D800 E000 E800 Quad Channel BMC E000 E400 E800 EC00 Dual Channel ESCON to VME interface E000 E200 E400 E600 E800 EA00 EC00 EE00 Typically the first card of its type in the chassis Starting base addresses will depend on your configuration and configuration rules Chapter 3 Card Configuration Information 3
151. et near the bottom HDSA cable track prevents the drawer from moving manually See FIGURE B 13 a Remove the pin the drawer may slide forward a bit b Go to the front of the cabinet and pull the drawer all the way forward until it is fully extended Appendix Installing the HDSA Expansion Cabinet 5 FIGURE B 13 HDSA Drawer Retractor Pin 6 Insert the hexagonal head attachment bolt and washers in the each of the openings at the front of the cabinet shown in FIGURE B 14 and tighten You can access these bolt openings from the front or rear of the cabinet 7 Replace the bolt access panel and close the front door 8 Go to the front of the cabinet and push HDSA drawer 2 into the cabinet 9 Go to the rear of the cabinet and replace the pin you removed in Step 5 10 Replace the system cabinet rear doors B 26 Sun StorEdge A7000 Service Manual August 1999 HDSA expansion cabinet System cabinet Front Attachment bolt and washer installed through access plate opening Attachment bolts and washers 7 places FIGURE B 14 Attachment Bolt and Washer Locations Appendix Installing the HDSA Expansion Cabinet 7 B 10 Connect the HDSA Drawer Interlock Cables The two drawer DC motors in the system cabinet have connectors that daisy chain to the four drawer motors in the expansion cabinet Open the rear door of the system and e
152. ew 3 Add the new Ethernet address to the subsystem arp table in the following example use the appropriate subsystem name dsp1 or dsp2 Type the following in the window of the subsystem with the new adapter board arp s dspl 08 00 4c 01 03 7c 4 For mainframe connected A7000s only Start the simulation on dsp1 through a dsp1 window optional only if it does not automatically start ckdadmin start Repeat for subsystem dsp2 6 20 7 Update the Master Configuration Database MCD 5 Update the Master Configuration Database with the new adapter board serial number and revision First find the replaced card s subsystem database record Type mcdesn grep adapter 0 Output similar to the following displays 11 1 CONTROLLER dspl 2 adapter adapter O 001 160 H 2 0 98110252 18 1 CONTROLLER dsp2 3 adapter 20 160 41 H 2 0 9819049 Note the record number of the subsystem you will update in this example 11 for dsp1 18 for dsp2 Chapter6 FRU Removal and Replacement 6 75 6 Type the following on dsp1 through a dsp1 window mcdesn e This command lets you step through all records and update the adapter board record When you reach the adapter board record change the revision level and serial number you wrote down in Section 6 20 4 Replacement on page 6 71 6 76 Sun StorEdge A7000 Service Manual August 1999 6 21 6
153. for testing m Selecting a subsystem an individual subsystem component or an individual device for testing and starting Diagnose To Expand the Busview Choose Utilities on the System Console Application Menu Bar and click Drag the mouse pointer to MCD and release the left mouse button to display the MCD Master Configuration Data Menu Bar Choose View on the MCD Menu Bar Drag the mouse pointer to Bus View and release the left mouse button A graphical view of the top level system component connectivity is displayed referred to as Busview At this time select a subsystem an individual subsystem component or an individual device for testing To Select a Subsystem Move the mouse pointer to the graphic representing the subsystem to test dsp1 or dsp2 and click the left mouse button to select it With the mouse pointer on the selected component click and hold the right mouse button Choose Diag Drag the mouse pointer to the right to the Diagnose selection Release the right mouse button 4 14 Sun StorEdge A7000 Service Manual August 1999 4 2 3 To Select a Subsystem Card Note If you select a SCSI Controller for testing all the configured disk drives on that controller are also tested Note Different types of cache memory cards exist The cards displayed in the expanded Busview are determined by the system configuration Move the mouse pointer to the graphic of the su
154. forming removal and replacement procedures certain FRUs require that you enter their serial number in the Master Configuration Database MCD to keep the MCD correct and up to date The software tool used to change serial numbers is the MCD Hardware Modification Tool available from the service selection of the System Console Application Menu bar Back Up the Current MCD to a Subsystem After performing the removal and replacement procedure and before entering the new component serial number use the System Console to back up the current MCD to a subsystem Chapter 6 FRU Removal and Replacement 6 5 6 6 Note On the System Console with trackpad mouse move the pointer by putting your finger on the trackpad the pointer moves as your finger moves over the trackpad If System Console display screen is blank press any key to reactivate it Put the mouse pointer in any open area on the root window display area Press and hold the left mouse button A menu is displayed Drag the mouse pointer to EXIT MWM Release the left mouse button Choose OK on the QUIT MWM dialog box click Yes The display goes blank momentarily then the Console Login prompt reappears Log in to the System Console Console Login root The system responds with a Password prompt Press the Enter key The system prompt is displayed subsysbak mcdsavedata Ss M To restart the graphical user interface GUI
155. g boldfaced words Startup messages appear similar to the example messages in CODE EXAMPLE 7 1 When the following message appears you can start subsystem dsp2 The system is ready Console Login Put the cursor in window dsp2 At the ROM gt gt prompt type the following boldfaced words ROM gt gt boot Startup messages appear similar to the example messages in CODE EXAMPLE 7 1 Chapter 7 Operation 1 7 22 9 When the following message appears powerup is complete The system is ready Console Login 10 You can now log into the subsystems Keep the cursor in window dsp2 11 Log in to dsp2 as the root user In response to the Password prompt press the Return key or enter the site password Console Login root Password 12 Repeat Step 11 for dsp1 putting the cursor in the dsp1 window Sun StorEdge A7000 Service Manual August 1999 CODE EXAMPLE 7 1 Sun StorEdge A7000 Startup Message ROM gt gt boot Auto boot sysboot 110 from 00 6 0 HeaderPartition ImageRev 1 8 0 for OS Umax V Loading COFF file from root image at 0 0 6 0 0 unix Starting CPU 1 Starting CPU 3 Starting CPU 2 NOTICE Initializing 10 private buffers for CFS NOTICE SystemV NFS Release 3 2 V3 Copyright 1986 1987 1988 Lachman Associates Inc LAI All Rights Reserved NOTICE Attempting root mount on S51K FS NOTICE Attempting root mount on BSD
156. g plates removed from row 1 Retaining plates Screw 4x 4 0 0 0 H 0 0 H i Row 1 0 0 0 0 0 Row 2 0 0 0 H Row 3 0 H 2 Z Front of HDSA crew 6x Retaining plates Backplane inside view FIGURE 6 36 HDSA Inside View Chapter 6 FRU Removal and Replacement 5 6 28 2 Replacement At the outside of the HDSA insert the array chassis Replace the alignment screws but do not tighten them See FIGURE 6 37 At the inside of the HDSA replace the following cables in order a HDSA tray fan cables only the front and rear chassis of each row have these cables attached the middle chassis of each row does not connect to the fans b backplane interconnection cables c HDSA LED cables d SCSI controller cables Replace the two retaining plates Replace the six disk drives according to procedures in Section 6 8 Disk Drive Linear on page 6 17 Go to the outside disk drive faceplate side facing the cabinet sides of the HDSA Replace the retaining bars and the two screws on each retaining bar above and below the six drive bundles Tighten the screws you replaced on Step 2 To check that the drives are in the correct drive slot type the following in a subsystem window 8 If this command reports any drive changes then the drives are in the wrong slots 6 96 Sun StorEdge A7000 Service Manual August 1999 Ali
157. ge 4 When you see the following message in the dsp2 window press any key before 33 seconds elapse You have 33 seconds to terminate the autoboot sequence If the system is not set to automatically boot go to the next step 5 The following prompt appears ROM gt gt The operating systems for all subsystems are now shut down Chapter 7 Operation 9 RA 7 5 8 To Shut Down the System Console Put the mouse pointer in any open area on the display Press the left mouse button A menu appears Drag the mouse pointer to EXIT MWM or LOGOUT Release the left mouse button Drag the mouse to the OK pushbutton on the dialog box click Yes The display goes blank momentarily and then the Console Login prompt reappears Note The System Console may appear frozen after clicking Yes above if this occurs press Alt PrtScr h and type the command in Step 7 After the Press any key to continue message power off the System Console Log in to the System Console Console Login root The system responds with a Password prompt Press the Enter key The system prompt appears Type dspl etc shutdown y g0 i0 The System Console displays a series of shutdown messages followed by a Shutdown complete type message To Power Off the System Console Push or slide the power switch Close the System Console cover by pushing it down until the latches engage
158. gnment screws 3x Front view SCSI controller cable ran connectors 2x Rear component view Tray fan cable connector Backplane interconnection FIGURE 6 37 Disk Drive Array Chassis Front and Component Views Chapter6 FRU Removal and Replacement 7 6 29 6 29 1 6 29 1 1 6 29 2 CPU Transceiver and Loopback Cable The CPU transceiver is located on the LAN Ethernet port J2 of the Processor card Caution Ethernet port 2 is reserved for the System Console notebook computer only Any use of this port by other devices is strictly prohibited CPU Transceiver Removal At the front of the transceiver is a T shaped BNC connector with cable attached Turn the connector counterclockwise and pull to remove it Using a small flat blade screwdriver push the retaining clip holding the Ethernet transceiver up to release it Remove the transceiver Replacement Replace the transceiver on the LAN Ethernet port on the Processor card Using a small flat blade screwdriver push the retaining clip holding the Ethernet transceiver down to lock it At the front of the transceiver is a terminal for the T shaped BNC connector with cable attached Align the connector on the terminal push it in and turn it clockwise to connect it 6 98 Sun StorEdge A7000 Service Manual August 1999 6 29 3 6 29 3 1 2 6 29 4 Loopback Cable Removal Loopback Cable The loo
159. guration and initializes the CPUs and the devices on the CPU SCSI Bus during a poweron or reset sequence During these operations a series of messages display on the System Console The values in these messages vary depending on the configuration 4 2 Sun StorEdge A7000 Service Manual August 1999 0 Least significant bit Status LED indicators green oer TT TTT NouoRwWM 0 ole T TT YT ye MO Nomawnw o Most significant bit Error Code Error Code 1F R 8600000000 Error LED indicator red ABORT Abort reset toggle switch FIGURE 4 1 Processor Card LED Labeling Scheme 4 1 2 Built In Self Tests BISTs The autotest default groups are core qmem and slots The slots test group executes Extended Diagnostics refer to Section 4 1 3 Extended Diagnostics slots test group on page 4 4 for more information BISTs automatically execute during the poweron or reset sequence The Sun StorEdge A7000 executes two groups of BISTs core test group executes Core Logic tests testing the operation of the CPUs counter I O controllers CIOs Ethernet interface and controller VME interrupts EPROM NVRAM and other Processor card components and functions qmem test group executes Quick Memory tests verifying the DRAM on the Processor card and cache memory cards When autotest is enabled the following message displays on the System Console after th
160. gure the Operating System Software for RDC Perform the steps in Chapter 5 if your Sun StorEdge A7000 server includes Remote Dual Copy RDC Fiber Optic REFLECTIVE MEMORY FORM hardware and this is the first time you have powered on the Sun StorEdge A7000 Sun StorEdge A7000 servers running operating system software version 3 6 4 and later compatible versions require that you configure this software to accept RDC As shipped these servers have the RDC software capability turned off Close the Front Cabinet Door and Fold Up the Carrier Iray See FIGURE 7 5 Close the door firmly but gently Grab the latch and turn it clockwise so that it points straight down It will catch or engage Push the bottom of the latch in until it is flush with the rest of the latch assembly Close the System Console cover by pushing it down until the latches engage Fold up the tray When it is nearly closed turn the tray latches clockwise push the tray all the way up and release the latches to secure the tray Chapter 7 Operation 5 7 5 10 4 Powering Off the Sun StorEdge A7000 The power off procedure includes the following steps Opening the System Console carrier tray and System Console cover Stopping the DataShare simulation and SCSI target software optional Selecting shutdown from the System Console Application Menu Bar to shut down the subsystems Optional If the autoboot feature is enabled th
161. h a 7 16 inch open end wrench Tools in English unit sizes a 5 16 inch socket 7 16 inch socket 1 4 inch drive socket set 1 8 inch long shaft flat blade screwdriver Large flat blade screwdriver No 1 and No 2 Philips screwdrivers Needle nosed pliers Small adjustable wrench Diagonal cutters Label maker with cartridges or marker Carpenter s level or equivalent one foot level Step stool Flashlight Before You Begin Always wear the electrostatic discharge ESD wrist strap that connects to the system cabinet when working inside the cabinets Keep all cabinet power cords plugged into their receptacles to maintain ground during these procedures B 4 Sun StorEdge A7000 Service Manual August 1999 B 3 B 3 1 10 Power Off the Sun StorEdge A7000 Skip this section if this is a new installation and go to Section B 4 Preparing the Cabinets on page B 12 Power off the Sun StorEdge A7000 if you are installing the expansion cabinet as a field upgrade Keep the power cords plugged into their receptacles to maintain earth ground The power off procedure includes the following steps Opening the System Console carrier tray and System Console cover Stopping the DataShare simulation and SCSI target software optional Selecting shutdown from the System Console Application Menu Bar to shut down the subsystems Optional If the autoboot feature is enabled then abort the subsystem restart Sh
162. h high density diskette Put the mouse pointer in any open area on the root window display area Press and hold the left mouse button A menu appears Drag the mouse pointer to NEW WINDOW Release the left mouse button A System Console xterm window appears Move the mouse pointer to the xterm window Insert the diskette into the System Console floppy drive Enter the following to format the diskette usr sbin format dev rdsk f03ht You will need a special serial number contained in the etc snum file Read this file and write down the serial number for step 6 cat etc snum Make the emergency diskette by entering the following emergency 418 1 After a few minutes remove the diskette label it with the date and system name and store it in a secure location onsite Sun StorEdge A7000 Service Manual August 1999 7 8 Using subsysbak to Back Up and Restore Files subsysbak is a utility program lets you back up restore or update all site and subsystem specific configuration files to tape diskette directory system remote console or the system boot disk drive of the Sun StorEdge A7000 To read the entire manual page for subsysbak type man subsysbak in a subsystem window When executed from a subsystem window without specifying any options subsysbak backs up that subsystem s configuration files to the System Console and subsystem system disk drive When executed from a System C
163. h HDSA drawers from extending at the same time Remove and replace disk drives in one drawer press the switch to close it and open the other if required Locate the disk drive to be replaced Each drive faceplate has locking unlocking thumbscrews see FIGURE 6 7 Turn the thumbscrews counterclockwise until they release The disk drive spins down slowly When the SAFE TO REMOVE LED lights pull the drive toward you using the handle Chapter6 FRU Removal and Replacement 7 6 8 2 6 8 3 Replacement Faceplate Type Remove the replacement disk drive from its packing material Remove the foam connector protector at the rear of the drive Make sure the thumbscrews on the front of the disk drive are turned completely counterclockwise Slide the disk drive into its corresponding slot Push it to engage the backplane connector The green SAFE TO REMOVE LED will light Turn the drive s locking unlocking thumbscrews clockwise to secure the drive in the slot The SAFE TO REMOVE LED will turn off and the yellow POWER LED will light when the drive is ready When you finish replacing disk drives close the HDSA drawer by pressing the HDSA open close switch Run Diagnostic Software Run any diagnostic software as described in Chapter 4 Green Yellow LED LED Handle Lock Safe to Unlock ONS humbscrew 9 Cm 6 Front view FIGURE 6 7 Disk Drive Faceplate Type 6 18 Sun StorEdge A7000 Se
164. hannel BMC card contains two jumpers set as shown in FIGURE 3 11 3 26 Sun StorEdge A7000 Service Manual August 1999 3 4 2 3 4 2 1 3 4 2 2 3 4 2 3 Driver Receiver Card This section describes the LED indicators jumper settings and switch settings of the driver receiver card LED Indicators FIGURE 3 14 shows the LED indicators for the driver receiver card inside the I O bay cabinet The LEDs for each channel 0 or 1 are defined in TABLE 3 8 TABLE 3 8 BMC Driver Receiver Card LED Indicators LED When Lighted Indicates PWR Card is powered on FAIL An internal card error or powerup failure ACTIVE Channel communication is occurring XOVR Channel is driving the crossover failover function Jumper Settings FIGURE 3 15 shows the jumper settings for the driver receiver card mounted on the transition panel inside the I O bay cabinet Switches Each channel interface of the BMC card contains circuitry for an online offline switch This switch shown in FIGURE 3 14 is located at the driver receiver card inside the I O bay cabinet Each online offline switch is a spring loaded toggle switch that must be in the online position 1 for channel operations to occur in the StorEdge A7000 To put it in either position pull the switch out and move it up or down The spring locks the switch into place Chapter 3 Card Configuration Information 7
165. hapter 7 Operation 5 7 4 5 To Power On the System Console The System Console is mounted in a carrier tray in the front door To open the tray and the System Console cover and power on the System Console 1 Close but do not lock or secure the cabinet door for this step keep the door ajar 2 Turn the spring loaded knobs on the tray clockwise to release the tray See FIGURE 7 10 3 Fold down the front door tray 4 Make sure the cabinet is powered on Make sure the System Console power supply power LED is on this power supply is located to the left of the System Console FIGURE 7 9 Make sure that the power LED of the Serial Communications Subsystem inside the cabinet rear door is blinking See FIGURE 7 11 mE is Spring loaded tray latches ooieoe oodson I 09 sodbo oodeen System Console carrier tray FIGURE 7 10 System Console Tray Location 7 16 Sun StorEdge A7000 Service Manual August 1999 Power LED blinking Serial Communications Subsystem at the rear of the cabinet FIGURE 7 11 Serial Communications Subsystem Power Supply LED 5 One screen latch is on each side of the System Console as shown in FIGURE 7 2 Slide the latches forward and lift the cover Note Some System Console models have screen latches on the front on the left and right sides Slide the left latch to the left and the
166. hapter6 FRU Removal and Replacement 6 81 6 22 3 6 22 4 At the front of the cache memory card in the powered off subsystem remove all cables from the front connectors in this order J3 J1 J2 and J4 Unscrew the front panel metal edge plate securing the card to the chassis card cage with the two captive screws Unseat the card by pressing the top edge of the card ejectors located on the front edge of the card Slide the card out of the slot Replacement Slide the card into the slot and press it to make sure the backplane connectors engage Using a small flat blade screwdriver screw the front panel metal edge plate securing the card to the chassis card cage with the two captive screws At the front of the cache memory card in the powered off subsystem replace all cables at the front connectors in this order J1 J2 J4 and J3 At the front of the cache memory card in the powered on subsystem replace all cables at the front connectors in this order J1 J2 J4 and J3 Power on the DSPx subsystem power supply Run Diagnostic Software Run the Diagnose diagnostic software as described in Chapter 4 6 82 Sun StorEdge A7000 Service Manual August 1999 6 23 6 23 1 6 23 2 Quad Channel BMC Card The quad channel BMC card is a multilayered PCB occupying one slot of each chassis card cage To remove and replace the BMC card you must open the rear cabinet door Note Chapt
167. hassis Front and Component Views 7 HDSA Front Fan and Grill Cover Location 6 101 HDSA Rear Tray Fans 6 102 BMC Bus and Tag Driver Receiver Card Location 6 104 Mounting Plate and Driver Receiver Screw Locations 6 106 Driver Receiver Card Component Side 6 107 System Disk Drive 6 110 System Console Tray Location 7 3 xviii Sun StorEdge A7000 Service Manual August 1999 n n GURE 7 2 GURE 7 3 GURE 7 4 GURE 7 5 GURE 7 6 GURE 7 7 GURE 7 8 GURE 7 9 GURE 7 10 GURE 7 11 GURE 7 12 GURE 7 13 GURE 7 14 GURE 7 15 GURE 8 1 GURE 8 2 GURE 8 3 GURE 8 4 GURE 8 5 GURE A 1 GURE B 1 GURE B 2 GURE 8 6 GURE B 3 GURE B 4 GURE B 5 GURE B 6 GURE B 7 System Console Cover Latches 4 System Console Keyboard with Pointing Device 7 7 PCU Keyswitch and Circuit Breaker 9 Cabinet Front Door Lock and Tray Latches 7 10 View of Cabinet Front Power Switches 7 12 LAD SCSI Expander Power Switch Location 7 13 AC Box Power Switches 7 14 AMS System Console Battery and Battery Status LED 7 15 System Console Tray Location 7 16 Serial Communications Subsystem Power Supply LED 7 17 System Console Application Menu Bar 8 HDSA and Subsystem Power Supply On Off Switches 7 20 Shutdown Pulldo
168. he bundle 7 Spring loaded 2 online offline switch 6x O OFF WON OFF ON OFF ON E OFF ON OFF ON OFF ON O PRE Ag Ag AS ay o 0 o 0 o ACTIVE ACTIVE ACTIVE CTIVE ACTIVE ACTIVE Drive access LED 6x FIGURE 6 8 Disk Drive Front Panel Type 6 20 Sun StorEdge A7000 Service Manual August 1999 Disk drive chassis and faceplate drive window and latch not shown 0 12V pave OB og rop o o o ACTIVE acTIVS ACTIVE ACTIVE ACTIVE ACTIVE N N N N Push the drive eject latch N to the right N Drive 7 FIGURE 6 9 Disk Drive Eject Latch and Handle 6 8 6 How the Disk Drives Are Labeled The six drives in each carton make a bundle and are dedicated to a specific labeled six drive chassis in the HDSA Each label indicates the slot and chassis for correct placement The label is located on the shelf under each six drive chassis in the HDSA See FIGURE 6 10 and TABLE 6 2 Chapter 6 FRU Removal and Replacement 6 21 Disk drive array chassis Slot 0 Slot 5 Slot 1 Slot 4 Slot 2 Slot 3 Eee i ak DSP2 90 P 1 0 DSP2 90 P 1 5 DSP2 90 P 1 1 DSP2 90 P 1 4 DSP2 90 P1 2 DSP2 90 P 1 3 DSP2 90 P1 DSP1 0 A DSP2 90 P1 DSP1 3 a 4 5 A Shelf label directly under disk drive bundle FIGURE 6 10 Disk Drive Slot Layout and Labeling 6 22 Sun StorEdge A7000 Service M
169. he cover Note Some System Console models have screen latches on the front left and front right sides Slide the left latch to the left and the right latch to the right lift the cover Other models have one screen latch in the front push the latch in and lift the cover To Close the System Console Tray and Cover Close the System Console cover by pushing it down until the latches engage Fold up the tray When it is nearly closed turn the tray latches clockwise push the tray all the way up and release the latches to secure the tray 7 2 Sun StorEdge A7000 Service Manual August 1999 Spring loaded tray latches System Console carrier tray FIGURE 7 1 System Console Tray Location Chapter 7 Operation 3 Some models have latches on the front of the cover Slide latches to open lt T Latch left side matching latch on right side Slide latch to open TMS gt Front of System Console Some models have one pushbutton latch Push latch to open on the front of the cover OOOO Front of System Console FIGURE 7 2 System Console Cover Latches 7 4 Sun StorEdge A7000 Service Manual August 1999 72 241 Navigating the System Console Because the System Console uses a graphical user interface GUI you use the pointing device and two mouse buttons to navigate See FIGURE 7 3 Refer to TABLE 7 1 for GUI
170. he left mouse button on NVRAM Release the left mouse button when the Print button is highlighted Select the Applications Menu bar Select the dsp1 window To Adjust Display Brightness and Contrast Adjust the contrast brightness using the control near the front edge of the case 7 3 7 6 System Console Power Saving Mode When the System Console is on but idle for one minute the display goes blank A blank display indicates that the System Console is in the power saving mode To reactivate the System Console and display press any key Sun StorEdge A7000 Service Manual August 1999 Function keys F1 through F12 aN BQBRRR8 wlio lololo lolo ooo Pushbutto power switch OOOOOOOODD ZOO on side HOODOO OOOODODDO gt CD eS Pointing device Primary left mouse button Secondary right mouse button FIGURE 7 3 System Console Keyboard with Pointing Device 7 4 Powering On the Sun StorEdge A7000 The power on procedure includes the following steps Powering on the power conditioning unit PCU Opening the front cabinet door Powering on the cabinet power supply Powering on the System Console Opening windows into each Sun StorEdge A7000 subsystem Powering on the subsystems Powering on the HDSA power supplies Chapter 7 Operation 7 7 7 4 1 7 4 2 Starting the subsystem operating system
171. he processor card to power on the StorEdge A7000 server from a completely powered off state to manually put or vary channels serviced by the subsystem offline Direct Access Storage Device Direct Memory Access Dynamic Random Access Memory storage on the processor card names of the two subsystems in the StorEdge A7000 server Error Correction Code ECC protected DRAM Electromagnetic Interference Enterprise Systems Connection see controlled failover first in first out Fiber optic REFLECTIVE MEMORY Field replaceable unit Fiber transition module Gigabyte Graphical User Interface operator communicates with the StorEdge A7000 server through graphical icons windows and trackball mouse actions such as pointing and clicking Glossary 1 HDSA HR KW LED LL LOTO MB MCA NR NVRAM PCB PCMCIA RAID RAM RFI RM S ROM Monitor RX SCSI SRAM subsystem System Console TX Glossary 2 High density storage array drawer containing disk drives used in StorEdge A7000 server Host in Remote testing mode for cache memory cards Kiloword light emitting diode Local Loopback testing mode for Cache Memory modules Lockout tagout Megabyte MEMORY CHANNEL adapter card Node in Remote testing mode for cache memory cards Nonvolatile RAM storage on the processor card used to store ROM Monitor configuration information Printed circuit board Personal Computer Manufacturer C
172. he subsystem mc4 1 is the second card in the same subsystem To Select a Device The Processor cards and SCSI controller cards interface to devices You must expand the Busview twice before selecting a device for testing To select a device Move the mouse pointer to the graphic of the subsystem dsp1 or dsp2 containing the component to test Double click on the subsystem with the left mouse button Busview expands to show a more detailed diagram of the cards in the selected subsystem Use the scroll bar to display more cards Move the mouse pointer to the graphic of the Processor card or controller interfacing to the device to test Double click the left mouse button on the Processor card or controller Busview expands to show the configured devices Use the scroll bar to display more devices TABLE 4 6 describes the device names 4 16 Sun StorEdge A7000 Service Manual August 1999 5 After you display the devices on the selected SCSI Controller or Processor card move the mouse pointer to the device to test 6 Click the left mouse button on the device to select it 7 With the mouse pointer on the selected device click and hold the right mouse button 8 Choose Diag 9 Drag the mouse pointer to the right to the Diagnose selection 10 Release the right mouse button TABLE 4 6 Diagnose Program Busview Device Name Description Device name Definition rmt number Tape unit number indicates a sequent
173. ht Close the door partially and go to the System Console CPU startup messages start to appear in each subsystem window and finish by displaying the prompt Put the cursor in the subsystem window The mouse pointer turns into a cursor 1 Click the left mouse button to select the window The window border changes color Reset the subsystem ROM gt gt reset node Repeat steps 4 and 5 for all subsystems Chapter 7 Operation 9 Press 1 to turn on left HDSA power supplies Press 1 to turn on right HDSA power supplies dual HDSA drawer models only Slide to right to turn on DSP power supply g y LI LI FIGURE 7 13 HDSA and Subsystem Power Supply On Off Switches 7 20 Sun StorEdge A7000 Service Manual August 1999 7 4 8 7 A9 To Power On the HDSA Power Supplies In the middle of the cabinet front just under the HDSA drawer s are the HDSA power supply switches see FIGURE 7 13 These snap switches are labelled with a 0 and 1 The 0 position is off and the 1 position is on Open the cabinet door completely Place one HDSA on off switch in the 1 position Dual HDSA drawer models only Place the right HDSA power supply switch in the 1 position To Start the Subsystem Operating System Software Close the door partially and go to the System Console Put the cursor in window dsp1 At the ROM gt gt prompt type the followin
174. ial number for each tape unit For example rmt 0 rmt 1 addr bus target Disk drive connected to the SCSI bus of SCSI controller addr indicates the SCSI controller address bus indicates the SCSI bus port on the controller and target indicates the physical SCSI target number of the device on the SCSI bus An example device name is 88 p2 4 where this device is disk drive 4 on port p2 of the SCSI controller at address 0x8800 4 2 5 Diagnose Messages When you use Diagnose to execute diagnostics a start message similar to the following displays in the text box at the bottom of the Busview screen and the graphic changes color to light blue Diagnose lt 13184 gt lt Started gt When Diagnose testing is complete the following type of message displays Diagnose lt 13184 gt lt Completed gt Chapter 4 Standalone Diagnostics 4 17 4 18 Sun StorEdge A7000 Service Manual August 1999 CHAPTER 5 Installing the RDC FORM Hardware gt Note Before you begin the procedures in this chapter power off the Sun StorEdge A7000 as described in Chapter 7 Note Change the ARB ENABLE and node ID jumpers on the Cache Memory Card daughtercard MCA before you install this hardware See Chapter 3 for jumper information This chapter describes how to install the Remote Dual Copy RDC Fiber Optic REFLECTIVE MEMORY FORM hardware and configure the operating system software in the Sun StorEdge A7000 The hardw
175. icate EDRAM status the next nine LEDs indicate MCA status Two LEDs at the top edge of the MCA indicate arbiter status and are described at the end of the table TABLE 3 4 Cache Memory Card LED Indicators LED When Lighted Indicates MEZREG Memory is servicing a request from the Mezzanine port LOCREQ Memory is servicing a local bus port request VMEREQ Memory is servicing a VMEbus port request LOCAL The local bus interface is software enabled VME The VMEbus interface is software enabled ERROR One of the following EDRAM card errors has occurred Local bus address parity error Local bus control parity error Local bus data bus parity error VMEbus interface internal bus parity error Mezzanine interface internal bus parity error Memory read multibit error ARBEN This MCA is the active bus arbiter for this MC bus controlling the arbitration logic refer to switch 52 FIGURE 3 5 ONLIN Cache is online MCA can transmit receive MC bus data MCTX The MCA is sending single word snoop transfers to the MC bus DMATX Indicates a DMA read the MCA is sending DMA transfers to the MC bus STALL The MCA will not allow the EDRAM card to accept VME local bus write transfers usually because MCA transmit FIFO is full GBSY The Global receive FIFO is full or busy NBUSY The MCA Local receive FIFO is full or busy TXHALT A transmit halt on error condition Chapter 3 Card Configuration Information 3 13 3 14 TABLE 3 4 Cache Memory Card LED Indicator
176. ics As each Extended Diagnostic loads and executes a series of messages displays on the System Console These messages provide the following information Card slot number m Diagnostic image assigned to this card Diagnostic name and revision m CRS address the starting and ending address of the memory address range assigned to this card Other card specific information if applicable If the diagnostic s autotests execute successfully PASS displays on the System Console CODE EXAMPLE 4 3 shows examples of messages displayed by some Extended Diagnostics if autotest is successful The values displayed in the messages are for example only and vary according to the Sun StorEdge A7000 configuration Note The diagnostic image name will vary depending on the source of the image System Console disk or boot disk CODE EXAMPLE 4 3 Extended Diagnostic Autotest Execution Messages Slot 2 Loading extended image mc4diag Extended Memory Channel IV Diagnostic Diagnostic Revision 1 3 Slot 2 MCA Board CSR Addr Oxfff40000 525 EDRAM Board CSR Addr Oxfff40800 525 PASS Slot 5 Loading extended image bmcadiag Extended Block Mux Channel Adapter Diagnostic Diagnostic Revision 1 8 Slot 5 Board CSR Addr Oxfff4e800 Oxfff4e8fFf PASS Slot 12 Loading extended image scsidiag Extended SCSI Printer Diagnostic Diagnostic Revision 1 20 Slot 12 Board CSR Addr Oxfff48800 Oxfff48fff PAS
177. in mcdshowmaster This shows the name of the master subsystem Typically it is subsystem dsp1 2 To check database and configuration information mcdcheck mcdsyscheck local 3 Insert a tape in the portable maintenance box and back up the Master Configuration Database MCD files and send MCD data to the Remote Support System RSS software respond to any prompts as necessary usr install ias bin subsysbak x mcdsavedata sendmcd 4 Insert another tape in the tape drive and back up the site specific files echo gt dev rmt Oh usr install ias bin subsysbak b dev rmt 0h 7 38 Sun StorEdge A7000 Service Manual August 1999 5 Insert another tape in the tape drive and make a bootable backup installation tape usr systest backup tape This may take up to 20 minutes to complete When finished remove label and date the tape 6 Type the following commands to make duplicate backup files on the subsystem disk drive you may have to wait a few moments between commands for the prompt to return etc init d altpartmgr c altpartmgr Checking primary and alternate file system sets etc init d altpartmgr b etc init d altpartmgr u 7 Open an xterm window a Put the mouse pointer in any open area on the root window display area b Press the left mouse button A menu appears Drag the mouse pointer to NEW WINDOW Release the mouse button c An xterm window is d
178. indicates an over temperature condition for that bundle See FIGURE 2 3 The Sun StorEdge A7000 with expansion cabinet contains two HDSA drawers in the system cabinet and up to four HDSA drawers in the expansion cabinet FIGURE 2 4 shows this model Chapter 2 General Information 2 7 o o 000 0000000 6 0000 0 o o C oo oe o o o o o 000000 000000 000000 o 000000 000000 000000 o 00000 000000 0 o o o wn o Overtemp Disk drive LEDs drawer 1 9 places o Disk 0 o Disk 1 0 Disk 2 o Overtemp 2 pg o Disk 3 o Disk 4 o Disk 5 Disk drive LEDs drawer 2 9 places FIGURE 2 3 HDSA LEDs and Drive Layout 2 8 Sun StorEdge A7000 Service Manual August 1999 disk 0 disk 5 disk 1 disk 4 disk 2 disk 3 How each bundle is installed in the drawer Optional HDSA System cabinet expansion cabinet FIGURE 2 4 Sun StorEdge A7000 With Expansion Cabinet Chapter 2 General Information 2 9 2 4 Disk Drive and Chassis Faceplate Frontpanel Each disk drive enclosure is sealed completely enclosing the heads and storage media to keep out contamination The unit is small and easy to install Two types of disk drive faceplate or frontpanel are available FIGURE 2 5 shows the fa
179. ing or wearing any of these materials and then touch any equipment sensitive to static electricity that equipment can be damaged You must bring static sensitive equipment to the same ground potential as the machine you are installing deinstalling or working on which means grounding all static electricity that is present by following these general rules Do not touch or allow a static sensitive component to touch any item that is not properly grounded Never set a component on a surface that is not grounded Use antistatic ground mats to temporarily hold components that are being removed or reattached Always wear a properly grounded wrist strap when handling static sensitive components Once you are wearing a grounded wrist strap you may touch any static sensitive device or component without causing damage Always ship static sensitive devices and components in approved containers Use the packaging and shipping container from a replacement component to carry and or return the component Packaging material and shipping containers used alone do not completely shield static sensitive devices from damage Repeated tests have shown that although containers prevent static charge buildup on their contents they do not shield their contents from damage caused by external static discharge Sun StorEdge A7000 Service Manual August 1999 Observe these guidelines when packaging and shipping printed circuit boards PCBs Always use a
180. isk drive according to the steps in Section 6 8 Disk Drive Linear on page 6 17 4 Install the new drive in the drive slot 5 Access the drive using the partdisk command from the DSP2 window dsp2 partdisk 1 dev rdsk 3ed3 The following information is displayed Current Partition Layout Partition Offset Size Type Name 2 0 08388314 All all 3 0 2268 Header header 4 2268 02556036 Standard test 15 8382528 4536 Diagnostic diagnostic Chapter6 FRU Removaland Replacement 6 25 6 Update the Master Configuration Database MCD with the new drive serial number dsp2 mcdudisks The following information is displayed mcdudisks Device dev rdsk 3ed3 has the following MCD changes mcdudisks serial_no changed from 00335572 to 0114355 7 Recover the raidset The customer will still have complete access to the raidset while it is in recovery In the following example raidcfg3 and rct13 identify that raidset 3 is the raidset that is being recovered and 36022 is the disk within that raidset that has been replaced dsp2 etc raidrevr frDV c etc raiddef raidcfg3 dev rcet13 dev dsk 3ed2 dev rdsk 3ed2 6 26 Sun StorEdge A7000 Service Manual August 1999 The following information is displayed Raid control dev dev rct13 New replace blk dev dev dsk 3ed2 New replace char dev dev rdsk 3ed2 Raid control flags 1005 Raid iobuf flags 41 Raid disk count 6 Raid chunk size
181. isplay a series of shut down messages followed by a Shutdown complete message 10 Slide or press the System Console power switch 6 10 2 Removal Note The Sun StorEdge A7000 includes a modem card for domestic U S and international installations For some international installations the System Console uses its serial port 1 There is one PCMCIA dual connector slot on the side of the System Console holding an Ethernet card and modem card Squeeze the sides of the cards then unplug the modem and Ethernet PCMCIA cards from this slot See FIGURE 6 11 2 Disconnect the following a power cable at the rear of the System Console notebook b cable connector labeled DSP1 DSP2 to the System Console parallel port connector c RJ 11 telephone cable connector to the modem card the cable is labeled MODEM d DB9 connector to the serial port some international installations Chapter 6 FRU Removal and Replacement 6 29 e Ethernet connector to Ethernet card FIGURE 6 11 shows connectors at the rear of the System Console 3 The System Console is held in place by snap type Velcro strips Remove the System Console See FIGURE 6 12 4 Keep the tray open for replacement procedures 6 30 Sun StorEdge A7000 Service Manual August 1999 Modem PCMCIA card System Console model with trackball mouse domestic O c 0 0 0 Ethernet A PCMCIA card Parallel port Serial port COM1 Power connector to dsp
182. isplayed Move the mouse pointer to the xterm window 8 Back up the System Console subsysbak 9 Issue the following commands to perform an online backup a From the System Console type the following usr local bin subsysbak b From each subsystem window type the following usr 1lbin subsysbak Chapter 7 Operation 7 39 7 9 7 40 ROM Monitor Firmware Features for the Service Engineer The following paragraphs briefly describe ROM Monitor firmware features of interest to the service engineer SE Though the ROM Monitor has many features only a few commands of a diagnostic nature related to field engineering tasks are described here Each subsystem s adapter board contains monitor firmware called the ROM Monitor If autoboot has been disabled by default or for example by pressing any key in response to the You have 7 seconds to terminate the autoboot sequence powerup message the ROM Monitor prompt ROM gt gt appears on the related subsystem s window Only a few ROM Monitor commands related to operator tasks are described here All commands consist of arguments and or a text string followed by pressing the Enter key command args text string The adapter board stores permanent subsystem configuration information in battery backed nonvolatile random access memory NVRAM At powerup or reset the ROM Monitor copies the contents of NVRAM into the adapter boards s dynamic RAM DRAM Th
183. ition 3 64 Extended Diagnostics slots 4 4 Extended Diagnostic Error Message Format Definition 4 10 Card Slot Failure Message Format Definition 4 11 Diagnose Program Test Condition Colors 4 13 Diagnose Program Busview System Card Description 4 16 Diagnose Program Busview Device Name Description 4 17 RDC FORM Hardware Default Settings 5 2 MEMORY CHANNEL Bus Connections I O Panel and ATB 3 Jumper Cable Connections TMI Card and I O Panel 5 15 Sun StorEdge A7000 FRUs Needing Concurrent and Other Maintenance 6 2 System and HDSA Expansion Cabinet Disk Labeling 6 23 Graphical User Interface Terms 7 5 Selected subsysbak Command Options 7 ROM Monitor Commands 7 40 show Command Options 7 44 Parts List 8 2 PCU etc upscf File Parameters 3 PCU Alarm Codes A 7 SCSI Expander Card Labeling 0 System and HDSA Expansion Cabinet Disk Labeling 1 xxii Sun StorEdge A7000 Service Manual August 1999 CODE EXAMPLE 4 1 CODE EXAMPLE 4 2 CODE EXAMPLE 4 3 CODE EXAMPLE 6 1 CODE EXAMPLE 7 1 CODE EXAMPLE 7 2 Code Samples core Tests Example 4 6 qmem Tests Example 4 7 Extended Diagnostic Autotest Execution Messages 4 8 prtconf Output 6 36 Sun StorEdge A7000 Startup Message 7 23 show config Text 7 43 Code Samples xxiii xxiv Sun StorEdge A7000 Service Manual August 1999 Preface The Sun StorEdge A7000 Service Manual describes removal replacement and other procedures for the Sun StorEdge A7000 the Intelligent St
184. l August 1999 TABLE 6 1 Sun StorEdge A7000 FRUs Needing Concurrent and Other Maintenance Power Off the Entire Sun StorEdge A7000 To Service or Replace This Field Replaceable Unit FRU Chassis card cage with backplane Power Off the Subsystem of the FRU to Service or Replace This FRU Subsystem power supply requires AC box power off also Processor card adapter and processor boards Cache memory card Quad Channel SCSI Target Mode controller No Power Off Necessary to Service or Replace This FRU High Density Storage Array HDSA power supply module Disk drives Disk drive array chassis System Console notebook computer Cabinet blower fan CPU transceiver and loopback cable HDSA drawer fan Chapter 6 FRU Removal and Replacement 6 3 6 2 6 2 1 6 2 2 6 4 Preparing for Service This section describes notes and required tools to service the Sun StorEdge A7000 Notes When performing the procedures in this chapter Verify that connectors and printed circuit boards PCBs are properly seated Fasten screws securely but avoid overtightening them Do not loosen screws not applicable to the procedure Record periodic inspection data error conditions and error processing procedures for future reference Use a grounding wrist strap when handling PCBs to avoid electrostatic discharge damage Check switch and jumper pin settings on PCBs when PCBs are replaced Plug PCBs and disk d
185. l need seven sets of bolts and washers See FIGURE B 6 RFI connector frame HDSA System oe expansion cabinet C C cabinet Level floor l 0 m a LLL 2 Front view FIGURE B 4 Cabinet Orientation Sun StorEdge A7000 Service Manual August 1999 Retainer bracket Cabinet 12 places see Detail B Side skin panel Quarter turn release latch 12 places see Detail A Detail A Side skin Cabinet frame Quarter turn release latch Screw 10 32 X 5 16 in 2 per bracket Detail B Retainer bracket Mounting holes for retainer bracket Cabinet frame Retainer bracket FIGURE B 5 Side Skin Panel Removal Appendix Installing the HDSA Expansion Cabinet 3 Hex head bolt and washer locations see detail RFI connector frame Stand off 1 4 20 X 2 7 8 in Flat washer 1 4 20 LG pattern ez Bmp Hex head bolt 1 4 20 X 3 4 in Lock washer 0 Frame vertical member detail RFI connector frame FIGURE B 6 RFI Connector Frame Bolts B 14 Sun StorEdge A7000 Service Manual August 1999 5 For easier access to the bolts you tighten later remove the rear doors of each cabinet For each cabinet a Open the rear door b Remove the pins at each hinge c Lift the door up and off 6 Open the system cabinet front door 7 At the bottom right of the cabinet blower rem
186. le shipped with each Sun StorEdge A7000 Accessing Sun Documentation Online The docs sun com web site enables you to access Sun technical documentation on the Web You can browse the docs sun com archive or search for a specific book title or subject at http docs sun com Sun StorEdge A7000 Service Manual August 1999 Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments and suggestions You can email your comments to us at docfeedback sun com Please include the part number of your document in the subject line of your email Preface xxx Sun StorEdge A7000 Service Manual August 1999 CHAPTER 1 Introduction This chapter discusses Sun StorEdge A7000 maintenance considerations Topics include the following Maintenance page 1 2 m Electrostatic Discharge Protection page 1 4 Electromagnetic Interference page 1 5 1 1 1 1 ELI GLZ Maintenance This section describes general maintenance practices Planning Maintenance Before performing maintenance tests arrange time with the system or site administrator for placing the A7000 server and mainframe offline In cases of emergency testing the system administrator should place the Sun StorEdge A7000 server and host computer offline before you perform the procedures in this manual Safety Procedures and Practices Caution Do not move or attempt to move the
187. lled Failover Mainframe Connect on page 7 33 For Sun StorEdge A7000 servers connected to an open system host computer unmount the open system host s file systems if the file systems reside on the failed adapter board s subsystem Open the front cabinet door Power off the power supply for the subsystem needing processor board replacement See FIGURE 6 20 for the subsystem DSPx power supply switch location where x is the subsystem number Leave the HDSA and other power supplies on Removal Before removing the processor board you must first remove the adapter board Perform the procedures in Section 6 20 3 Removal on page 6 70 Remove the cable connecting the processor board and adapter board See FIGURE 6 31 for the location Unscrew the two front panel captive screws Unseat the board by pressing the top edge of the card ejectors located on the front edge of each board Slide the board out of the slot Replacement Write down the new processor board serial number and revision level number Look for a sticker near the board backplane connector it has this information printed on it You will need this number as described in Section 6 21 5 Power On the Subsystem and Execute Tests on page 6 79 Slide the card into slot 2 press to make sure the backplane connectors engage 6 78 Sun StorEdge A7000 Service Manual August 1999 6 21 5 Using a small flat blade screwdriver
188. m Console 7 4 7 16 LEDs cards 3 1 level the cabinet 6 15 linear actuator device removal 6 55 replacement 6 55 shaft support screw location 6 56 local and remote connection Remote Dual Copy RDC 5 17 loopback cable removal 6 99 replacement 6 99 maintenance general information 2 2 6 2 models identified 2 4 maintenance box C 1 manual testing 4 13 component selection 4 14 device 4 16 individual component 4 15 subsystem 4 14 starting Diagnose 4 17 Master Configuration Database MCD backing up to a subsystem 6 5 starting the Hardware Modification Tool 6 7 updating serial numbers 6 5 MEMORY CHANNEL Bus cables connection 5 13 N nvram command 7 40 0 open HDSA drawer manually B 25 operating system shutdown subsystem 7 28 7 34 B 6 shutdown System Console 7 28 7 30 7 34 B 6 B 9 P parts catalog 8 1 PCU power on 7 8 power connection Remote Dual Copy RDC hardware 5 10 power off procedures 7 26 B 5 System Console 7 30 B 9 power on procedures cabinet power supply 7 11 System Console 7 16 power supply switches 6 50 7 12 precautions electromagnetic interference 1 5 electrostatic discharge 1 4 radio frequency interference 1 5 Processor card 3 4 connectors 3 4 layout adapter board 3 5 layout processor board 3 6 power on and test procedures 6 73 6 79 removal 6 70 6 78 replacement 6 71 6 78 switches 3 9 Q quad channel BMC card connectors
189. ment Position the tray fan and replace the two retaining screws Replace the cable on connector J5 at the front or rear disk drive array backplane Cable tie as needed See FIGURE 6 37 Replace the retaining plates on the interior of the HDSA drawer for that fan s row If the replaced fan is at the front of the drawer replace the grill cover 6 100 Sun StorEdge A7000 Service Manual August 1999 a Line up the cover posts with the holes on the HDSA b Push the cover in Place screwdriver tip at any of these points and turn to remove the grill FIGURE 6 38 HDSA Front Fan and Grill Cover Location Chapter6 FRU Removal and Replacement 1 Retaining screws 2x per fan FIGURE 6 39 HDSA Rear Tray Fans 6 31 BMC Bus and Tag Driver Receiver Card Note Chapter 3 contains jumper and switch setting information for Sun StorEdge A7000 cards You must place offline those channels not the paths the BMC card connects from the mainframe to the Sun StorEdge A7000 Chapter 7 generally describes the mainframe side of this procedure consult the site administrator The BMC Bus and Tag driver receiver card is located inside the I O bay cabinet in the left side of the main cabinet See FIGURE 6 40 Before you begin 1 Power off the Sun StorEdge A7000 as described in Chapter 7 2 Remove the channel
190. n Adjust the appropriate leveling legs to set the cabinet s front to back at true level Use a carpenter s level or an equivalent leveling tool Adjust the leveling legs to set the cabinet s left side to right side at true level Use an open end 9 16 inch wrench to screw down the two I O Bay cabinet legs until contact with the floor is made Do not use these legs to level the cabinet they are for support only Chapter6 FRU Removal and Replacement 5 Left side to right side level Front to back level FIGURE 6 6 Cabinet Leveling 6 16 Sun StorEdge A7000 Service Manual August 1999 6 8 6 8 1 Disk Drive Linear You can remove and replace linear disk drives as necessary without powering off the system Note that some Sun StorEdge A7000 storage servers include a faceplate or frontpanel the following paragraphs note the differences for removal and replacement To replace a failed RAID 5 disk drive refer to Section 6 9 Disk Drive RAID 5 on page 6 24 Note After replacement update this unit s serial number as described in Section 6 4 Entering Serial Numbers in the Master Configuration Database MCD on page 6 5 Removal Faceplate Type Press the HDSA drawer open close switch shown in FIGURE 6 3 The drawer assembly slowly slides forward Note The Sun StorEdge A7000 is configured to prevent bot
191. n damage this card if you connect or disconnect cables while termination power is present jumpers J2 J3 J4 and J5 are factory installed for termination power 3 46 Sun StorEdge A7000 Service Manual August 1999 2 3 8 3 LED Indicators Each card has 13 LEDs visible through the front panel see FIGURE 3 24 and TABLE 3 14 TABLE 3 14 Ultra Wide Quad Channel SCSI STE Controller LED Indicators LED When Lighted Indicates 7 9 11 13 BUSY SCSI Bus is busy 6 8 10 12 TPWR Termination power is available for that port jumpers J2 J3 J4 and J5 are factory installed for termination power 5 BDOK When green this LED indicates that the card is functioning properly When red this LED indicates that the card is not functioning properly If not lighted the card is not powered 4 S1 Reserved 3 S2 Reserved 2 S3 Reserved 1 S4 Reserved Jumpers FIGURE 3 24 shows the factory installed jumper settings FIGURE 3 25 shows the jumpers for the SCSI ID the location of these jumpers depend on the card installed in your system as shown in FIGURE 3 25 Note The SCSI ID jumpers are shown for information only diagnostic software uses the SCSI ID from these jumpers for default testing purposes downloaded STE software can override these jumpers and set the ID FIGURE 3 26 shows the jumper settings for the base address Chapter 3 Card Configuration Information 3 47 LED 13 Termination LED 12 power a
192. n sps_recover again Note The subsysbak script used to back up subsystem specific configuration files does not remove stale files As a result startup warning messages might appear for files under the etc raiddef directory that are no longer valid These warnings do not indicate error conditions and the stale files should be removed 5 If sps_recover completes normally and autoboot is disabled sps_recover starts the subsystem to the ROM prompt RoM gt gt Manually reboot from the recovered primary file system set by typing ROM gt gt boot After the recovered subsystem boots you may check the log file by mounting the alternate file system and accessing it as altroot etc sps_recover log 6 Run on the recovered file systems and verify that no problems exist When you are satisfied the recovery has been accomplished back up the recovered primary file system set over the original SPS Recovery software in the alternate file system by typing etc init d altpartmgr b Chapter6 FRU Removal and Replacement 3 6 114 Sun StorEdge A7000 Service Manual August 1999 CHAPTER 7 Operation This chapter describes the System Console power on and power off procedures and Sun StorEdge A7000 operating procedures Section 7 6 Shutting Down and Restarting One Subsystem Only Controlled Failover Mainframe Connect on page 7 33 generally describes placing mainframe channels offline m Section 7 1 Accessi
193. n the I O Bay Cabinet Chapter 5 Installing the RDC FORM Hardware 5 3 Frame assembly bracket Screws 4x Blank panels Mounting plate in I O bay cabinet Screws 2x Fan subassembly faceplate Fan chassis subassembly Retaining screws 2x FIGURE 5 2 6U Card Cage and Fan Installation 5 4 Sun StorEdge A7000 Service Manual August 1999 5 4 Installing the Card Cage Fan 1 See FIGURE 5 2 Remove the fan assembly face plate from the 6U card cage by removing the face plate retaining screws 2 Insert the fan chassis subassembly into the tracks in the card cage 3 Secure the fan chassis subassembly to the card cage with the retaining screws 5 Installing the DC DC Converter The DC DC converter supplies 5VDC to the 6U cards installed in the card cage and 12 VDC to the card cage fan It resides in the two adjacent leftmost slots See FIGURE 5 3 1 See FIGURE 5 4 Slide the DC DC converter into two adjacent slots in the 6U card cage 2 Secure the DC DC converter with the four retaining screws on the front of the converter 5 6 Installing and Connecting the TMI and FTM Cards FIGURE 5 3 shows the default slot assignments for the ATB TMI and FTM cards This step requires Two 2 coax cables part number 370 3498 xx One 1 LED ribbon cable part number 370 3497 xx 1 See FIGURE 5 4 Slide the FTM card into the card slot to the right of the DC DC converter
194. ng the System Console on page 7 2 m Section 7 2 Navigating the System Console on page 7 5 Section 7 3 System Console Power Saving Mode on page 7 6 Section 7 4 Powering On the Sun StorEdge A7000 on page 7 7 m Section 7 5 Powering Off the Sun StorEdge A7000 on page 7 26 m Section 7 6 Shutting Down and Restarting One Subsystem Only Controlled Failover Mainframe Connect on page 7 33 m Section 7 7 Making an Emergency Back Up Boot Diskette for the System Console on page 7 36 m Section 7 8 Using subsysbak to Back Up and Restore Files on page 7 37 Section 7 9 ROM Monitor Firmware Features for the Service Engineer on page 7 40 m Section 7 10 If Your System Console Is Not Responding on page 7 49 Section 7 11 Licensing DataShare Products on page 7 55 m Section 7 12 System Console Emergency Boot Procedure on page 7 58 7 1 7 1 2 Accessing the System Console The System Console is a microprocessor based notebook computer that is located in a carrier tray When the System Console is not in use keep the tray closed FIGURE 7 1 shows where the tray and System Console are located To Open the System Console Tray and Cover Turn the spring loaded knob on the tray clockwise to release the tray Fold down the front door tray There is one screen latch on each side of the System Console as shown in FIGURE 7 2 Slide the latches and lift t
195. nline and fiber optic switches and status LEDs Dual Channel ESCON to VME Card This section describes the connectors LED indicators hex display switches and jumpers of the dual channel ESCON to VME card Connectors Rear of the card FIGURE 3 16 shows the connectors at the rear of the card P1 VMEbus mates with backplane connector J1 P2 VME local bus mates with backplane connector 2 P3 local bus mates with backplane connector J3 Front of the card FIGURE 3 17 shows the connectors at the front of the card Diagnostic port serial port interface for onboard code debugging Channel 0 Channel 1 connector connects the ESCON fiber optic cable to the transceiver Control Status connector port that connects by ribbon cable to the transition panel 3 30 Sun StorEdge A7000 Service Manual August 1999 3 5 1 2 LED Indicators and Hex Display The front panel of the ESCON board has six LEDs three for channel 0 and three for channel 1 refer to TABLE 3 9 TABLE 3 9 Dual Channel ESCON to VME Card LED Indicators LED When Lighted Indicates ONLINE The interface panel online offline switch is in the online position for that channel FAIL Card channel failed its internal diagnostics LIGHT Card Fiber Optic Transceiver is receiving signals valid only when the channel connection has been brought online by software Each channel has one hex display TABLE 3 10 defines the codes TABLE 3
196. ntenance Types 6 2 Preparing for Service 6 4 6 2 1 Notes 6 4 6 2 2 Required Tools 6 4 Running Diagnostic Software 6 5 Entering Serial Numbers in the Master Configuration Database MCD 6 5 6 4 1 Back Up the Current MCD to a Subsystem 6 5 6 4 2 Starting the MCD Hardware Modification Tool 6 7 6 4 3 Example Enter a Card s Serial Number 9 Adjusting the Linear Actuator Device 6 11 Sun StorEdge A7000 Service Manual August 1999 6 6 6 7 6 8 6 9 6 10 Adjusting the HDSA Drawer 6 13 Leveling the Cabinet Before and After Disk Installation 6 15 Disk Drive Linear 6 17 6 8 1 Removal Faceplate Type 7 6 8 2 Replacement Faceplate Type 8 6 8 3 Run Diagnostic Software 8 6 8 4 Removal Front Panel Type 9 6 8 5 Replacement Front Panel Type 9 6 8 6 How the Disk Drives Are Labeled 1 Disk Drive RAID 5 4 System Console 6 28 6 10 1 Back Up Files to the Subsystem and Shut Down 8 6 10 2 Removal 6 29 6 10 3 Replacement 2 6 10 4 Powering On the System Console and Restoring System Files 6 35 Subsystem Power Supply 6 38 6 11 1 Power Off the Subsystem and AC Box 6 38 6 11 2 Removal 6 38 6 11 3 Replacement 1 Balancing and Adjusting the Power Supplies A and 2 6 12 1 To Balance and Adjust the Power Supplies Current Clamp Method 6 43 6 12 2 To Balance and Adjust the Power Supplies No Current Clamp Method 6 48 6 12 3 Adjusting Power Supply B 12 VDC 12 VDC 6 49 HDSA Power Supply Module 1 6 13 1 Removal 6 51 6
197. odem to settle down before you can try to reset it again If the cu command is successful in the previous steps then most likely the modem is OK If a cu command prints an error like DEVICE NOT AVAILABLE or DEVICES FAILED a process is still using the modem If you see a process executing cu or uucp most likely the Remote Support System software is using the modem In this case call the Sun Enterprise Services 7 54 Sun StorEdge A7000 Service Manual August 1999 7 11 7 11 1 Licensing DataShare Products The dsflicense script lets you license unlicense and check the status of DataShare products The syntax for dsflicense is dsflicense license product_name1 product_name2 dsflicense unlicense product_name1 product_name 2 dsflicense check product_name1 product_name 2 m Licensing a DataShare product which requires other products to also be licensed results in those products automatically being licensed Unlicensing a DataShare product on which other products depend prompts the user to unlicense those products also m Checking a product license shows the license status of all DataShare products You can check specific products by specifying the product name Currently supported product names are dsf core DataShare m dsob DataShare Open Backup dasd_tools DASD tools To use the script execute it from the dsp1 subsystem window Checking a License
198. of the diagnostic image on the boot disk The second imagename is the name of the diagnostic image on the System Console disk 4 4 Sun StorEdge A7000 Service Manual August 1999 4 1 4 4 1 4 1 4 1 4 2 Automatic Testing Success Indications The following paragraphs describe the indications of successful automatic testing completion Hardware Confidence Tests If the Hardware Confidence tests execute successfully all the Processor card LEDs are reset and the System Console displays ROM Monitor startup messages During normal operation the green LEDs vary depending on the Processor card activity these displays do not represent error indications Built In Self Tests The following messages indicate that the BISTs are starting to execute Slot 0 Running Built In Tests Test levels selected core qmem slots As each BIST starts it displays a start message on the System Console Some BISTs also display milestone messages during test execution If the test executes successfully it displays PASS on the System Console CODE EXAMPLE 4 1 and CODE EXAMPLE 4 2 are example messages displayed during BIST execution The values in the messages are for example only and vary according to the Sun StorEdge A7000 configuration The following message displays after the BIST core and qmem test execution is completed Testing Backplane Cards At this time Extended Diagnostics execute on the other cards on the backplane
199. of the RFI connector frame to the inside of the RFI gasket 3 If the RFI connector frame is free to enter the RFI gasket push the two cabinets together to where the attachment bolts may be installed and proceed to Step 5 As cabinets and RFI connector frame come together keep the faces rear or front even Align all screw holes properly for final assembly If the RFI connector frame is not free to enter the RFI gasket proceed to Step 4 Keep cabinet flush Top of cabinet Top of cabinet RFI connector frame Top view RFI gasket FIGURE B 12 Pushing Cabinets Together B 24 Sun StorEdge A7000 Service Manual August 1999 lt gt 4 If the RFI connector frame is not free to enter the RFI gasket of the second cabinet you may need to adjust one of the two cabinets and make it level with the other cabinet Adjust the four leveling legs down using an adjustable wrench or an open end 7 16 inch wrench lifting the bottom of the frame slightly above the inside face of the RFI gasket Caution Do not overtighten RFI connector frame bolts Overtightening may bend the frame Caution In the step below remove only one pin at a time to move a drawer Never remove both pins at the same time The cabinet can become unbalanced and tip threatening personal safety Fully extend the system cabinet right HDSA drawer HDSA drawer 2 shown in FIGURE B 1 A metal pin installed at the rear of the cabin
200. onna t les efforts de pionniers de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une licence non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci s de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun CETTE PUBLICATION EST FOURNIE EN L ETAT ET AUCUNE GARANTIE EXPRESSE OU IMPLICITE N EST ACCORDEE Y COMPRIS DES GARANTIES CONCERNANT LA VALEUR MARCHANDE L APTITUDE DE LA PUBLICATION A REPONDRE A UNE UTILISATION PARTICULIERE OU LE FAIT QU ELLE NE SOIT PAS CONTREFAISANTE DE PRODUIT DE TIERS CE DENI DE GARANTIE NE S APPLIQUERAIT PAS DANS LA MESURE OU IL SERAIT TENU JURIDIQUEMENT NUL ET NON AVENU GS tem Ca Adobe PostScript Contents Preface xxv Introduction 1 1 1 1 1 2 1 3 Maintenance 1 2 1 1 1 Planning Maintenance 2 1 1 2 Safety Procedures and Practices 2 Electrostatic Discharge Protection 1 4 Electromagnetic Interference 1 5 General Information 2 1 2 1 22 23 24 25 System Maintenance Types 2 Identifying Sun StorEdge A7000 Models 4 2 2 1 Front Inside View of the Sun StorEdge A7000 2 5 2 2 2 Rear Inside View of the Sun StorEdge A7000 2 6 High Density Storage Array Drawer HDSA 2 7 Disk Drive and Chassis Faceplate Frontpanel 2 10 Chassis Contents Inform
201. onsole Caution When the Sun StorEdge A7000 cabinet is first powered on the AMS System Console power supply battery charging indicator LED may be lighted DO NOT POWER ON THE AMS SYSTEM CONSOLE IF THIS LED IS ON Refer Section 7 4 4 1 To Turn Off the AMS System Console Power Supply LED on page 7 15 for procedures to turn off the LED 7 14 Sun StorEdge A7000 Service Manual August 1999 7 4 4 1 To Turn Off the AMS System Console Power Supply LED Note If the AMS System Console power supply LED is off skip this step Before you power on the AMS System Console this orange LED must be OFF To turn it off 1 Slide the battery cover to the left see FIGURE 7 9 2 Pull the battery out and then push it back in 3 Slide the battery cover to the right closing it 4 When the orange LED is off power on the AMS System Console as described in To Power On the System Console on page 16 5 If the orange LED remains on let the battery charge before powering the AMS System Console on Note Once the AMS System Console is powered on and operating the battery charging LED may light occasionally this means the battery is charging and does not interfere with AMS System Console operation B ry charging indi r LED System Console power supply mounted in the carrier tray lt Front of AMS System Console Battery cover Battery FIGURE 7 9 AMS System Console Battery and Battery Status LED C
202. onsole xterm window without specifying any options subsysbak backs up that subsystem s configuration files to the subsystem system disk drive TABLE 7 2 shows some options TABLE 7 2 Selected subsysbak Command Options Command and Options Description subsysbak b n rhost The configuration files are backed up to subsysbak r n rhost b or restored from r the usr install backup rhost directory on the System Console where rhost is the System Console dspcons subsystem dsp1 dsp1 or subsystem dsp2 dsp2 subsysbak b r dev rdsk f03ht Back up to or restore from the System Console floppy diskette drive subsysbak b r dspcons Back up to or restore from the System Console disk drive subsysbak b r n dspl Back up to or restore from the usr install backup dsp1 directory subsysbak b r dsp2 Back up to or restore from subsystem dsp2 Chapter 7 Operation 7 7 8 1 To Back Up Important System Files The following procedures ensure that duplicates of important Sun StorEdge A7000 system files exist for advanced troubleshooting and recovery purposes For these procedures you will need two quarter inch cartridge QIC tapes Note You will also need a portable maintenance box See Appendix C Make sure the box is cabled to the maintenance box connectors shown in FIGURE C 1 1 At the System Console type the following to show the name of the master subsystem usr install mcd b
203. ont of the cabinet Remove the release pin Pull the LAD through the rear of the cabinet Replacement Push the LAD through the rear of the cabinet into place see FIGURE 6 23 Replace the shaft support screws shown in FIGURE 6 24 Access these screws from underneath the center of the shaft at the rear and front of the cabinet Replace the release pin Make sure to pull the HDSA drawer all the way into the cabinet to engage the release pin hitch assembly on the back of the HDSA drawer Replace the red and black cables on the terminal screws on the DC motor behind the front plate Replace connector plugs P3 and P4 from the front plate as shown in FIGURE 6 23 Replace the HDSA power supply module chassis according to the procedures in Section 6 14 HDSA Power Supply Module Chassis on page 6 52 Chapter6 FRU Removal and Replacement 6 55 eo Release pin hitch assembly N Release pin E E E a ed tlh Terminal screws 2x DC motor behind plate FIGURE 6 23 Linear Actuator Device Cabinet support frame Shaft support screws 4x Shaft support assembly ee FIGURE 6 24 Linear Actuator Device Shaft Support Screws 6 56 Sun StorEdge A7000 Service Manual August 1999 6 16 6 16 1 6 16 2 LAD SCSI Expander Power Supply The power supply located in the rear of the Sun StorEdge A7000 cabinet between the HDSA drawers provides pow
204. ontains the line filter cabinet power switch and circuit breaker switch Note The Sun StorEdge A7000 has dual AC PDUs the following instructions are valid for each AC PDU assembly Before you begin Power off the Sun StorEdge A7000 according to procedures in Chapter 7 Disconnect the AC power cord from its plug receptacle Removal Open the rear cabinet door and move the SCSI expander chassis out of the way Pull up the spring loaded retainer on the right top and bottom side of the chassis and swing the chassis out Remove the three screws from the power cord conduit where the conduit meets the terminal block box Unscrew the top cover of the terminal block box cover exposing the AC wires connected to a quick connect terminal block See FIGURE 6 26 The two screws are on the front of the box Using a flat blade screwdriver release the terminals and disconnect the ground neutral and line wires coming from the power cord Unplug any connectors plugged into the AC distribution box Open the front cabinet door Remove the screws holding the AC box See FIGURE 6 27 Slide the AC box forward the entire assembly with AC power distribution box will come out Chapter6 FRU Removal and Replacement 6 59 6 17 2 Replacement Open the rear cabinet door and move the SCSI expander chassis out of the way Pull up the spring loaded retainer on the right top and bottom side of the chassis an
205. oot disk fails a failover occurs and the other subsystem assumes the disk load for the failed subsystem Because the SPS Recovery process must access the working subsystem to recover the software for the failed subsystem recovery times vary depending on the system configuration The best case time for this recovery to complete is 50 minutes On a heavily loaded system the recovery can take 12 hours or more Chapter 6 FRU Removal and Replacement 1 6 32 4 1 6 32 4 2 Prerequisites The SPS Recovery software depends on proper A7000 system software installation and configuration file management Most of the recovered software is obtained from the remote subsystem alternate file system set to assure idle file systems during the copy All software products and their patches must be symmetrically installed on each subsystem in the Sun StorEdge A7000 system m After each software installation you must use the altpartmgr utility to back up the primary file system set to the alternate file system set The subsystem specific configuration files are recovered from the remote primary file system usr install backup directory Each time the system configuration changes use the subsysbak utility to back up the boot disk configuration files Note Chapter 7 describes the subsysbak utility See also Section 6 10 1 Back Up Files to the Subsystem and Shut Down on page 6 28 Recovering the Failed System Disk The initial steps to recove
206. or assistance May need to replace PCU batteries Call Sun Enterprise Services for assistance If AC input voltage is too low to keep batteries charged PCU shuts down and also shows a Low Runtime code of A 00 Batteries s recharges when AC input power returns Call Sun Enterprise Services for assistance Call Sun Enterprise Services for assistance PCU may start running on battery power May need to replace PCU Call Sun Enterprise Services for assistance Call Sun Enterprise Services for assistance PCU will shutdown Perform orderly shutdown of Sun StorEdge A7000 Call Sun Enterprise Services for assistance Call Sun Enterprise Services for assistance TABLE A 2 Alarm Code Alarm A 16 Auto Bypass A 17 A 18 A 19 Check Fuse Board Reserved Check Power Supply PCU Alarm Codes Continued Description PCU is in internal bypass mode Powers Sun StorEdge A7000 but does not regulate the power or provide battery backup Possible problem with PCU fuse board Possible problem with internal PCU power supply Possible Solution Action May need to replace batteries or PCU Call Sun Enterprise Services for assistance Call Sun Enterprise Services for assistance Call Sun Enterprise Services for assistance Appendix A Power Conditioning Unit 9 A 10 Sun StorEdge A7000 Service Manual August 1999 APPENDIX B Installing the HDSA Expansion Cabinet Note This procedur
207. orEdge A7000 Service Manual August 1999 LEDO to LED7 ERR Front edge of card Reset abort toggle switch 1 SERO SER1 SER2 SER3 P5 external interrupts J2 LAN SS P2 ee Detai SCSI 0 Factory set do not change O00 SCSI 1 O S OS LD12 LD11 LD10 LD22 LD15 LD20 LD19 LD18 LD17 LD16 LD21 LD14 On Detail A Switch SW3 Off FIGURE 3 1 Adapter Board Layout Chapter 3 Card Configuration Information 3 5 Software controlled status LEDs 410P LBP ECCE LBTO NDO ND1 ND2 ND3 410B PLL 1 Slot 1 slot 2 connection J2 external interrupts Front edge of card P1 P2 P3 Jumper block X1 See Detail A Detail A Jumper block X1 The standard configuration is all jumpers removed FIGURE 3 2 Processor Board Layout 3 6 Sun StorEdge A7000 Service Manual August 1999 9 Status LED indicators SLOT 2 ONLY Error LED indicator Abort reset toggle switch 800000000 fA 5 5 Serial port 0 Status LED indicators System Console Serial port 1 to 3 connection for loopback cable and PCU cable Slot 1 slot 2 connection J1 YAS 6 036 YAS 0 YAS External interrupts P5 External interrupts J2 J2 Ethernet Transceiver connector SCSI 0 Single ended to system boot disk SCSI 1 differential F
208. orEdge A7000 Service Manual August 1999 Turn off the energy isolating device or power disconnect that controls the equipment on which you will be working This may be at the customer power distribution panel the system main power disconnects or the frame level disconnects If power needs to be turned off at the customer panel have the customer turn off the appropriate switch or circuit breaker Do not rely on logic controls to power off equipment Perform only necessary tasks on equipment Double check your work for any errors Replace all protective covers or other safeguards that were removed Check that no one is working on or around equipment and ensure that all tools and foreign objects are removed from the immediate work area Do not work alone when working on systems supplied with AC or DC power greater than 50 volts Use the buddy system The buddy can be a customer employee or other vendor employee Observe customer safety regulations at all times To prevent injury to your back use your leg muscles to lift equipment Always get someone to help you with loads that are difficult for you to lift safely Verify that all appropriate AC and DC power is off before you a Remove or assemble major components a Work on or near power supplies Perform mechanical inspections Install electrical or mechanical devices When you must work on equipment with the power on take these precautions Arrange for another pe
209. orage Server It also includes card configuration settings such as jumpers and switches This service manual is intended for Sun Microsystems Inc personnel and other trained service engineers SEs responsible for maintaining Sun StorEdge A7000 hardware Read and become completely familiar with the procedure you need to perform before servicing a Sun StorEdge A7000 server How This Book Is Organized Chapter 1 introduces the Sun StorEdge A7000 and maintenance considerations Chapter 2 describes maintenance types and server characteristics Chapter 3 contains card configuration information including card layout LEDs switches and jumpers Chapter 4 describes standalone diagnostic software used to test individual cards Chapter 5 describes RDC FORM installation Chapter 6 describes removal and replacement procedures for the field replaceable units FRUs This chapter also describes or notes software procedures to perform after removing or replacing system components Chapter 7 describes how to use the System Console power on and power off procedures and ROM monitor firmware features for the service engineer Chapter 8 lists part numbers for major assemblies XXV Appendix A provides basic information about the power conditioning unit PCU Appendix B describes installing the high density storage array HDSA expansion cabinet Appendix C shows the Portable Maintenance Box Xxvi Graphical User Interface Terms
210. ors Power the Sun StorEdge A7000 as described in Chapter 7 Chapter6 FRU Removal and Replacement 7 6 26 3 Run Diagnostic Software Run any diagnostic software as described in Chapter 4 6 27 Chassis Card Cage with Backplane Each Sun StorEdge A7000 model contains two 14 slot chassis card cages with backplanes Each can be replaced separately Before you begin 1 Power off the Sun StorEdge A7000 as described in Chapter 7 2 Label cables as necessary 3 Retain all screws and washers 4 Keep the front and rear cabinet doors open 5 Remove and replace all printed circuit cards in the chassis according to the procedures in this chapter 6 27 1 Removal 1 Go to the front of the cabinet and turn the power supply knurled knobs at the subsystem power supply tray Fold down the tray pulling on the rubber grips 2 Remove the nuts from the red 5 VDC cable lugs and black GND cable lugs at the 5 VDC and GND bus bar terminals shown in FIGURE 6 32 and FIGURE 6 33 Move the cables out of the way 3 Remove the nuts from the 12 VDC 12 VDC and two GND terminals shown in FIGURE 6 32 and FIGURE 6 33 Move the cables out of the way 4 At the bottom and top of the chassis using a Philips screwdriver remove the screws holding the chassis to the frame as shown in FIGURE 6 34 5 Go to the rear of the cabinet Note that there is a small rubber spacer between the two 14 slot chassis at the top as shown in FIGURE 6 35
211. ove the two Philips screws securing the bolt access panel Set the plate and screws aside See FIGURE B 7 Bolt access plate and screws 2x After removing access plate install hex head bolt and washer inside cabinet here Blower fans FIGURE B 7 System Cabinet Front Bolt Access Plate and Screws Appendix Installing the HDSA Expansion Cabinet 5 B 5 Feed Cables Into the System Cabinet Inside the system cabinet and HDSA expansion cabinet cut any red tie wraps used to secure power and data cables in place during shipping Feed the cables into the system cabinet Pull them through and put them in a convenient place so you can work with them B 6 B 16 Install or Connect the SCSI Expander Cards and Cables If the SCSI expander cards are already installed skip to Section B 6 1 Connect the SCSI Expander Cables on page B 19 Otherwise start with Step 1 Find the SCSI expander cards also called splitter or ATTO cards shipped with the cabinet Starting with the bottom row in the expander chassis fill the open slots Start with the first open slot and install them left to right When the bottom row is filled fill the top slots from left to right Lift the spring loaded retainer screw on the top right side of the expander chassis Lift the chassis off the peg and swing the chassis out This provides easier access when you need to cable the cards See FIGURE B 8 Remove the card
212. ows an example display TABLE 7 4 lists other show display options 7 42 Sun StorEdge A7000 Service Manual August 1999 CODE EXAMPLE 7 2 show config Text autoboot state netboot state altnetboot boot image altboot image ip boot address ip altboot address default autoboot device alternate autoboot device autoboot timeout autotest autotest levels selected cpus configured processor brd serial num adaptor brd serial num assembly id processor brd func rev adaptor brd func rev processor brd mem size adaptor brd mem size More Y N y thernet address scsi delay scsi timeout bus addr 0 channel 0 scsi id bus addr 0 channel 1 scsi id clock calibration environmental monitor error state burnin state error port board set id Common Console Interface system id Part 531_103422_006 EDT 1998 RCS V1_06 disabled disabled disabled sysboot 110 sysboot 110 none none bus 0 channel 0 target 6 part 0 bus 0 channel 0 target 6 part 0 7 sec disabled core qmem 0 1 27 3 93812345 93819684 0x504 A 0 128Mb 64Mb slots 08 00 4c 00 f 97 0 sec 30 sec 0 0 00 disabled disabled disabled 3 7 88110 Processor Brd Set not present 0 Created Tues Oct 3 22 03 50 lun 0 lun 0 Chapter 7 Operation 7 43 7 9 5 7 9 5 1 TABLE 7 4 show Command Options Command Option Description sho
213. p the simulation on dsp1 through a dsp1 window if it does not automatically start dspl ste stop Repeat for dsp2 To Stop the Simulation Software Optional Move the mouse pointer to window dsp1 and then type dspl ckdadmin stop_noswitch Messages display indicating that the simulation is stopping When the procedure stops perform the next step Repeat for 2 Chapter 7 Operation 7 7 5 5 To Shut Down All Subsystems 1 From the System Console Application Menu Bar choose Utilities gt shutdown The shutdown window is displayed See FIGURE 7 14 2 Select all nodes 3 Type Y at the Ready To Shutdown Now prompt in the dsp1 dsp2 windows to immediately shut down The dsp1 window displays a series of shutdown messages followed by a The System is down type message FIGURE 7 14 Shutdown Pulldown Menu and Window 7 28 Sun StorEdge A7000 Service Manual August 1999 7 5 6 To Abort the System Reboot Optional If the autoboot feature is enabled the subsystems attempt to reboot and startup messages start to appear 1 When you see the following message in the dsp1 window press any key before 7 seconds elapse You have 7 seconds to terminate the autoboot sequence If the system is not set to automatically boot go to the next step 2 The following prompt appears 3 The dsp1 window displays a series of shutdown messages followed by a The System is down type messa
214. pback cable occupies serial ports 1 2 and 3 on the Processor card Pull the loopback cable to remove it Replacement Install the loopback connector at serial ports 1 2 and 3 Push the cable to replace it Run Diagnostic Software Run any diagnostic software as described in Chapter 4 Chapter6 FRU Removal and Replacement 9 6 30 6 30 1 6 30 2 HDSA Drawer Fan Three HDSA drawer fans are located at the rear of the HDSA and three fans are located at the front behind the grill Before you begin Open the rear door if you replacing a fan in the rear Extend the HDSA drawer containing the fan being replaced Removal Identify the fan to be replaced If the fan to be replaced is in the front of the drawer remove the fan grill cover See FIGURE 6 38 Otherwise go to Step 3 a Using a flat blade screwdriver slip the blade under the edge of the cover Gently turn the screwdriver to partially pop off the cover It is retained by beveled posts b Pull the grill off Remove the retaining plates on the interior of the HDSA drawer for that fan s row Remove the cable on connector J5 at the front or rear disk drive array backplane depending on which fan is being replaced Front fan cables are connected to the front backplane and rear fan cables are connected to the rear backplane See FIGURE 6 37 Remove the two retaining screws on the fan See FIGURE 6 39 Remove the fan Replace
215. pears Log in to the System Console Console Login root The system responds with a Password prompt Press the Enter key The system prompt is displayed Shut down the System Console etc shutdown y g0 i0 The System Console displays a series of shut down messages followed by a Shutdown complete message Power the System Console off wait a few moments and power it on This procedure starts the graphical user interface and the System Console application menu bar software Chapter 6 FRU Removal and Replacement 6 37 6 11 6 11 1 6 11 2 Subsystem Power Supply The dsp1 and dsp2 subsystems have identical sets of power supplies located in the front of the cabinet just behind the System Console tray Each subsystem has two separate supplies power supply A and power supply B See FIGURE 6 15 and FIGURE 6 16 You need the following tool plus those normally found in a Field Engineer s toolkit Nonconductive insulated adjustment screwdriver Power Off the Subsystem and AC Box Before replacing this component arrange the following with the site administrator For Sun StorEdge A7000 servers connected to a mainframe computer place the mainframe channels offline and shut down the subsystem where you are replacing a component Refer to Section 7 6 Shutting Down and Restarting One Subsystem Only Controlled Failover Mainframe Connect on page 7 33 For Sun StorEdge A700
216. ports Sun StorEdge A7000 Service Manual August 1999 P1 P2 l P3 l P4 FIGURE B 11 SCSI Controller Port Labeling DSPx 68 P1 DSPx 68 P2 DSPx 68 P3 DSPx 68 P4 DSPx 88 P1 DSPx 88 P2 DSPx 88 P3 DSPx 88 P4 P1 P2 l P3 l P4 DSPx 70 P1 DSPx 70 P2 DSPx 70 P3 DSPx 70 P4 DSPx 90 P1 DSPx 90 P2 DSPx 90 P3 DSPx 90 P4 Appendix B P1 P2 P3 P4 Installing the HDSA Expansion Cabinet DSPx 78 P1 DSPx 78 P2 DSPx 78 P3 DSPx 78 P4 DSPx 98 P1 DSPx 98 P2 DSPx 98 P3 DSPx 80 P1 DSPx 80 P2 DSPx 80 P3 DSPx 80 P4 B 23 B 9 Physically Connecting the Cabinets RFI gasket is not damaged bent or crimped while inserting the RFI connector Caution While performing the following steps it is extremely important that the frame To prevent damage bring the cabinets together in a slight V shape 1 If you are installing the expansion cabinet as an x option add on field upgrade lower both cabinets all the way down Use an adjustable wrench or an open end 7 16 inch wrench to screw down the cabinet leveling legs until contact with the floor is made Refer to the Sun StorEdge A7000 Installation Guide for more information 2 Position the cabinets to be connected with the RFI connector frame close to the RFI gasket of the second cabinet See FIGURE B 12 Note the position of the bottom outside surface
217. putting your finger on the trackpad the pointer moves as your finger moves over the trackpad Slide the power switch to the left The System Console starts the graphical user interface and the System Console application menu bar software shown below Windows Config Utilities Help FIGURE 6 14 System Console Application Menu Bar Open a window for the System Console and each subsystem Open Subsystem Windows a Move the mouse pointer to Windows at the Menu Bar b Click and hold the left mouse button A menu is displayed c Drag the mouse pointer to dsp1 This is subsystem 1 d Release the mouse button Window dsp1 is displayed and shows any communication occurring through the Processor card s serial port 0 Repeat these steps for the other subsystem titled dsp2 Open a System Console xterm Window a Put the mouse pointer in any open area on the root window display area b Press and hold the left mouse button A menu is displayed Drag the mouse pointer to NEW WINDOW c Release the left mouse button A System Console xterm window is displayed Chapter6 FRU Removal and Replacement 6 35 3 In the dsp1 window get the Ethernet address of the Processor card prtconft The following display is an example with the Ethernet address bold for emphasis CODE EXAMPLE 6 1 prtconf Output HARDWARE PARAMETER PROM INFO Slot 1 Board Type 0x0 Processor Assembly ID 0x34 4 CPU 64 MB Memory PC
218. r ROM Monitor mode You may test Sun StorEdge A7000 components using the Diagnose program to execute diagnostics The Diagnose program provides a graphical mouse driven interface for executing system component diagnostic tests through the System Console software Use Diagnose when m Adding a new card or device to the system m Replacing a suspected failing card or device Moving a card to a different slot on the backplane m An Extended Diagnostic fails during automatic testing Diagnose indicates a pass fail condition by changing the color of the graphic displayed on the System Console as follows Clear component testing was successful Light blue component is under test Red component failed testing Yellow a marginal component is present in the subsystem Refer to TABLE 4 4 TABLE 4 4 Diagnose Program Test Condition Colors Item Under Test Successful Light Blue During Test Condition PASS Failure Condition FAIL Subsystem Clear Red Processor card failed this failure is fatal to subsystem operation Yellow component card in the subsystem failed failed component card graphic is red Component Card Clear Red Device Clear Red 1 When you select a SCSI controller card the card and its connected disk drives are tested Chapter 4 Standalone Diagnostics 4 13 4 2 1 4 2 2 Using Diagnose to execute diagnostics tests includes the following steps m Expanding the Busview to see all items
219. r a failed boot disk include m Replacing the failed boot disk with a recovery master boot disk Booting the failed subsystem from the alternate file system Running the sps_recover script to begin the recovery Replace the failed boot disk as described in this section Rawboot from the alternate root file system of the recovery disk to single user mode ROM gt gt rawboot 0 0 6 0 The following message is displayed Manual boot sysboot from 0 0 6 0 Header Partition Image Rev 1 x 0 for OS Umax V UMAX V Boot Loader 4 15 Fri Jun 27 01 52 18 EDT 1999 6 112 Sun StorEdge A7000 Service Manual August 1999 3 Enter the single user mode when prompted ENTER RUN LEVEL 0 6 s or S 8 INIT SINGLE USER MODE 4 Run the SPS recovery script to recover the boot disk from the binary files and data backed up to the remote subsystem by typing etc init d sps_recover All default parameters used for the recovery are presented for user confirmation As recovery proceeds messages are displayed about the progress of the recovery If sps_recover completes without errors and autoboot is enabled a reboot from the GEMROM default boot device occurs automatically If sps_recover encounters errors during processing it disables autoboot and shuts down the local subsystem Check the etc sps_recover 1log log file for more information Once the problem is corrected ru
220. r off the Sun StorEdge A7000 as described in Chapter 7 Remove the card retaining bracket screws and bracket See FIGURE 6 29 The front of each SCSI expander card has a terminator attached to a SCSI cable connector Remove the terminator and connector from the card being replaced The rear of each SCSI expander card has a power connector and SCSI cable connector with terminator attached Remove the connector and terminator from the card being replaced Remove the SCSI expander card from its slot Note Each cable connected to the SCSI expander card is labeled Replacement See FIGURE 6 29 Place the SCSI expander card in the SCSI expander chassis slot Connect the SCSI terminator and power cable connectors to the rear of the card Connect the SCSI connector and terminator to the front of the card Replace the retaining bracket and screws Chapter6 FRU Removal and Replacement 6 65 6 19 2 6 19 2 1 2 SCSI Expander Chassis This section describes the removal and replacement procedures for the SCSI expander chassis Removal Remove any SCSI expander cards from the chassis according to procedures in Section 6 19 1 1 Removal on page 6 65 Cut and remove the cable ties holding the power supply harnesses to the chassis There are two power supply harnesses that are cable tied to the chassis one harness for the bottom row of cards and one for the top row of cards Pull up the spring lo
221. r registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements RESTRICTED RIGHTS Use duplication or disclosure by the U S Government is subject to restrictions of FAR 52 227 14 g 2 6 87 and FAR 52 227 19 6 87 or DFAR 252 227 7015 b 6 95 and DFAR 227 7202 3 a DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 1999 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 Etats Unis Tous droits r serv s Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d
222. reen computer output What you type when contrasted with on screen computer output Book titles new words or terms words to be emphasized Command line variable replace with a real name or value A hyphen between the names of keys or mouse buttons indicates simultaneous use of two keys or a key and a mouse button An underlined letter in a menu title is a menu shortcut mnemonic This means that simultaneously pressing the Alt key and the key for that letter makes that menu appear An arrow between the names of menu items indicates a cascading menu In examples a vertical ellipsis indicates that information was omitted Edit your login file Use ls a to list all files 9 You have mail 9 Su Password Read Chapter 6 in the User s Guide These are called class options You must be root to do this To delete a file type rm filename Ctrl W File Utilities gt service Testing Backplane Cards Term set to vtl00 lt CR gt default gt Preface xxvii Shell Prompts TABLE P 3 Shell Prompts Shell Prompt C shell machine_name C shell superuser machine_name Related Documentation TABLE 4 Related Documentation Application Title Part Number Installation Sun StorEdge A7000 Installation Guide 805 4632 Sun StorEdge A7000 Physical Planning Manual 805 4878 Service Best Power Technology UNITY I Installation Manual shipped with PCU not availab
223. reset node ROM gt gt boot Chapter6 FRU Removal and Replacement 6 73 6 20 6 6 74 Add the Ethernet Address to etc ethers 1 In the window of the subsystem with the new adapter board get the Ethernet address of the Processor card by typing the following prtconft The following display is an example with the Ethernet address in boldfaced text HARDWARE PARAMETER PROM INFO Slot 1 Board Type 0x0 Processor Assembly ID 0x34 4 CPU 64 MB Memory Assembly Revision 0 CPU Serial Number 94710806 On Board Memory Size 64 MB Memory Speed 80 ns Clock Speed 50 MHz Ethernet Address 08 00 4c 01 03 7c Minimum Required ROM Software Version PCB Rev C 0 2 Open an xterm window and type the new Ethernet ad etc ethers file dress in the System Console a Put the mouse pointer in any open area on the root window display area b Press and hold the left mouse button A menu is displayed Drag the mouse pointer to NEW WINDOW c Release the left mouse button A System Console xterm window is displayed d Move the mouse pointer to the System Console xterm window Using the vi editor open the etc ethers file vi etc ethers e Search for the line containing the hostname of the Processor card dsp1 or dsp2 f Type the Ethernet address g Save and exit the file Sun StorEdge A7000 Service Manual August 1999 subsystem with the n
224. right latch to the right lift the cover Other models have one screen latch in the front push the latch in and lift the cover 6 Power on the System Console its power switch is shown in FIGURE 7 3 Also note the location of the pointing device and left mouse button you will be using in the next steps 7 Remove any protective plastic from the System Console display 8 Watch the startup process boot messages for any warnings or failures 9 The System Console operating system and environment boots automatically Subsystem windows open automatically make sure one window opens for each subsystem The subsystem windows will be titled dsp1 and dsp2 When the System Console is powered on and the graphical user interface appears a mouse pointer and the System Console Application Menu Bar FIGURE 7 12 appear on the System Console display Chapter 7 Operation 7 7 4 6 Windows Config Utilities Help FIGURE 7 12 System Console Application Menu Bar To Open Windows Into Subsystems Note The System Console is factory configured so that subsystem windows open upon completion of System Console power on Use the following procedures if windows are not open after power on The Sun StorEdge A7000 has two subsystems named dsp1 and dsp2 When powered on each subsystem sends initialization and powerup messages to the System Console you must open windows to see these messages To open windows corresponding to the two Sun StorEdge A
225. rives into their specified locations Handle disk drives with care Label cables as needed Required Tools You need the following tools plus those normally found in a Field Engineer s toolkit Nonconductive insulated adjustment Phillips screwdriver Fluke i410 Current Clamp or equivalent Stepladder for HDSA drawer adjustment only Section 6 6 Adjusting the HDSA Drawer on page 6 13 Sun StorEdge A7000 Service Manual August 1999 6 3 Running Diagnostic Software Chapter 4 identifies and describes the standalone diagnostics used to test the Sun StorEdge A7000 system components it also describes how to run diagnostics and recognize successful and unsuccessful diagnostic operation After performing removal or replacement procedures for subsystems cards and disk drives run the diagnostic software described in Chapter 4 Run diagnostics manually when m Adding a new disk drive card or other device to the system m Replacing a suspected failing card or disk drive Moving a card to a different slot on the backplane An Extended Diagnostic fails during automatic powerup testing This section describes any additional or applicable software procedures 6 4 6 4 1 Entering Serial Numbers in the Master Configuration Database MCD Note Always note the component s serial number before you install it On some cards serial numbers are printed along the component or solder side of the PCB After per
226. rson familiar with the power off controls to be in the immediate vicinity a Remove all rings wrist watches chains necklaces and bracelets a Use only insulated tools Keep one hand in your pocket a Avoid contacting ground potential such as metal floor strips or machine frames Avoid wearing loose garments and keep long hair out of the way such as pinned up or under a cap High speed electromechanical devices such as fans and drive belts can seize articles of clothing and hair During maintenance practice good housekeeping to reduce safety hazards in your work area When you are finished put tools parts and work materials in a safe secure place Also clean up debris and return the work area to its original condition Put all safety devices such as guards shields and ground wires back in place when you finish Chapter1 Introduction 1 3 12 1 4 Use grounding straps to protect components from electrostatic discharge Check and replace worn or broken tools on a continuing basis Wear eye protection when a Soldering or cutting wire a Using solvents sprays or cleaners to clean parts Using power tools Electrostatic Discharge Protection Moving paper plastic rubber or a leather shoe against itself on a carpet or vinyl flooring generates large amounts of static electricity that discharge through you to whatever you touch This electricity is called electrostatic discharge ESD If you are hold
227. rvice Manual August 1999 6 8 4 6 8 5 Removal Front Panel Type Press the HDSA drawer open close switch shown in FIGURE 6 3 The drawer assembly slowly slides forward Note The Sun StorEdge A7000 is configured to prevent both HDSA drawers from extending at the same time Remove and replace disk drives in one drawer press the switch to close it and open the other if required Locate the disk drive to be replaced Place it offline by pulling the spring loaded switch out and throwing it to the OFF position See FIGURE 6 8 Flip the drive window latch up pull it and open the drive window Push the drive eject latch to the right See FIGURE 6 9 The disk drive handle opens and the drive releases from the backplane connector Pull the drive handle and remove the disk drive Replacement Front Panel Type Remove the replacement disk drive from its packing material Remove the foam connector protector at the rear of the module Push the drive eject latch to the right to release the disk drive handle Slide the disk drive into its corresponding slot Push it to engage the backplane connector and close the handle Close the drive window and push the window latch down to lock it When you finish replacing disk drives close the HDSA drawer by pressing the HDSA open close switch Chapter6 FRU Removal and Replacement 9 The filled in box corresponds to the disk drive location in t
228. ry when installing equipment to extend the link distance If it is required power off the Sun StorEdge A7000 as described in Chapter 7 You can extend the FORM link using customer supplied fiber optic converters FOC and cables The extended distance should not exceed 50 kilometers km depending on the FOC used The FOC connects to the transmit TX and receive RX converters on the FTM card in each Sun StorEdge A7000 FIGURE 5 12 is a block diagram showing two Sun StorEdge A7000s connecting using this scheme A7000 1 A7000 2 TMUETM FOC ATB Extended distance aes Node Node ID 2 ID 3 Node X is the node ID as set on the MCA card in the Sun StorEdge A7000 See Chapter 3 for jumper information FIGURE 5 12 Fiber optic Converter Connection Scheme Block Diagram 5 22 Sun StorEdge A7000 Service Manual August 1999 For extending distances from 3 km to 12 km use the TMI card part number 501 5067 xx For distances from 3 km to 50 km use TMI card part number 501 5285 xx For TMI card installation see Section 5 6 Installing and Connecting the TMI and FTM Cards on page 5 5 FIGURE 5 13 shows the connections between the FTM card and FOC 1 Make all connections as shown in FIGURE 5 13 2 If you have powered the Sun StorEdge A7000 off see Section 5 12 Power On the RDC FORM Hardware and Sun StorEdge A7000 on page 5 18
229. s Continued LED When Lighted Indicates ERROR red Any one of the following conditions exist DMA access error Received multibit error during address phase transfer Received multibit error during data phase transfer Receive buffer FIFO overrun Receive frame error e Write access error e Invalid node ID Invalid sub block size e Command overflow Command sequence error Transmit FIFO overflow Unexpected address phase grant Transmit lost end of block Transmit lost grant PRIMARY This arbiter is a candidate for Primary Arbiter when not lighted this LED indicates that this arbiter is a candidate for Secondary Arbiter See FIGURE 3 9 FAILOVER This Secondary Arbiter has detected a failure in the Primary Arbiter and has assumed Primary Arbiter status See FIGURE 3 9 Sun StorEdge A7000 Service Manual August 1999 O MEZREQ EO LOCREQ EDRAM LEDs MEZREQ LOCREQ VMEREQ LOCAL VME MCA node ID switches ERROR gt MCA LEDs ARBEN ONLIN MCTX DMATX STALL GBUSY NBUSY TXHALT ERROR 5 gt O D 5 gt v SW viva 00 2 MC Bus connectors er 00 1 1 FIGURE 3 6 Cache Memory Card Front Panel Chapter 3 Card Configuration Information 3 15 3 3 3 Base Address DIP Switch The DIP switch 51 on the cache memory card motherboard is used to program the base address in the VME short address space See FI
230. s VMEbus through connectors P1 P2 and P3 Rear of the card FIGURE 3 4 shows the connectors at the rear of the card P1 VMEbus mates with backplane connector J1 m P2 VME Extended mates with backplane connector J2 P3 local bus mates with backplane connector J3 Front of the card FIGURE 3 5 shows the connectors at the front of the card these connectors connect to the cache memory card in the other subsystem chassis transmitting data over the MC bus Jl address data J2 address data J3 address data control J4 arbitration 3 10 Sun StorEdge A7000 Service Manual August 1999 Base address switch S1 Some cards have 51 on opposite side of card Front edge of card od L_ LEDs P1 0 J1 P2 J2 P3 a 1 LREFENA Switch S1 1 alternate location some jumper some models models General location of jumpers LREFENA LLBPRES OSC LCLKIN refer to TABLE 3 5 for card reference designators FIGURE 3 4 Cache Memory Card Motherboard EDRAM Chapter 3 Card Configuration Information 1 Onboard MCBUS arbiter S1 Node ID LEDS GND P1 5V P2 Front edge of card FIGURE 3 5 Cache Memory Card Daughtercard MCA 3 12 Sun StorEdge A7000 Service Manual August 1999 2 LED Indicators The front panel has 15 LED indicators see FIGURE 3 6 and TABLE 3 4 The first six LEDs MEZREG to ERROR ind
231. s procedure you reconfigure the power supply on off switch so that the switch inhibits one of the power supplies That is You can power off one supply Measure the supply that remains on and make necessary adjustments Power off this supply a a a Measure the supply that is now on and make necessary adjustments 1 Unscrew the power supply retaining screws from the left subsystem power supply tray 2 Fold down the tray pulling on the rubber grips This tray contains power supplies A and B for subsystem DSP1 3 At the on off switch assembly inside the tray remove the connector from pin 4 and place it on pin 6 See FIGURE 6 18 The switch is now a power supply select switch Leave the switch in its current position ON and note which supply is off the supply s built in fan should be off 4 Connect the DVM leads at the midpoint between power connect studs for the 5 VDC and GND ground buses on the backplane 5 Using a nonconductive insulated adjustment Philips screwdriver adjust the V1 adjustment pot on the power supply so that the DVM reading is 5 01 VDC See FIGURE 6 19 6 Place the on off switch in the OFF position 7 Repeat Step 5 for the other power supply 8 Place the on off switch in the ON position 6 48 Sun StorEdge A7000 Service Manual August 1999 6 12 3 10 11 At the on off switch assembly remove the connector from pin 6 and replace it on pin 4 Both supplies are now powered
232. s request grant 01 Port 1 SCSI ID 06 Secondary Termination LED 14 power SCSI ID 06 LED 10 Base address jumpers address 6800 shown See FIGURE 3 21 for more settings Port 2 Termination LED 9 power LED 8 Port 3 J24 o o Termination 23 Jo power LED 7 4 331 LED 6 6 6 6 6 6 6 Port 4 J19 J27 foe fo o o o LED 4 LED 3 ol LED 2 J9 LED 1 Front edge of card __ Jumpers installed Jumpers not installed FIGURE 3 20 Integrated Quad Channel SCSI Controller 3 40 Sun StorEdge A7000 Service Manual August 1999 J35 0 6 J33 E J32 Address 6800 J35 0 0 034 33 ojo TEL ojo J32 Address 9800 J35 90 34 233 ojo EEREN a J32 Address C800 435 0 J34 J33 Bese ojo ojo ag J32 Address 7000 J35 J34 J33 J32 Address D000 Jumpers installed J35 0 o 34 0 o J33 J32 Address 7800 J32 Address A800 J35 J34 J33 O ojojo O O O O O o J32 Address D800 Address B000 J35 J33 J32 Address E000 J32 Address 8800 J32 Address B800
233. se the grips and tilt the power supply tray Remove the four power supply retaining screws using a Philips screwdriver See FIGURE 6 15 Remove the power supply assembly Captive knurled screws 2x for each supply turn these to open and fold tray down f DSP1 DSP2 Ta switch 0 Grip 0 1 a i ee Poe i i Power supply i retaining screws 8 4 I 4x for each supply remove these to remove the supply 8 OO OO Dashed lines represent 2 power supplies behind the power supply tray Tray hinges FIGURE 6 15 Subsystem Power Supplies Chapter6 FRU Removal and Replacement 9 14 slot chassis backplane 5 VDC bus bar 12V GND GND ground bus bar 12V GND Black ground cable V1 Red power cable 1234567 V1 Power for chassis backplane 1 V2 12 VDC 2 V2 GND for 12 VDC 3 V3 GND for 12 VDC 4 V3 12 VDC 5 to 7 not used Power supply B Sf 123 AC input terminal blocks 2x 1 ACN blue neutral 120 VAC 2 ACL brown 120 VAC 3 GND green with yellow stripe FIGURE 6 16 Subsystem Power Supply Connection 6 40 Sun StorEdge A7000 Service Manual August 1999 6 11 3 Replacement Fold down the power supply tray as described in Se
234. see Notes 1 and 2 NOTE 1 Remove this jumper from the card in DSP2 install this jumper on the card in DSP1 NOTE 2 Remove this jumper from cards in DSP1 and DSP2 when RDC FORM is installed Jumpers installed Jo _ Jumpers not installed FIGURE 3 10 Cache Memory Card Daughtercard MCA Jumpers Part Number 160 113317 001 002 3 3 6 Cabling The cache memory card in DSP1 is cabled directly to the cache memory card in DSP2 with daisy chain bus cables The J1 through J4 connectors located on the front edge of the cache memory card in chassis 1 connect to the J1 through J4 connectors on the front edge of the cache memory card in chassis 2 3 20 Sun StorEdge A7000 Service Manual August 1999 3 4 3 4 1 3 4 1 1 Quad Channel Block Multiplexor Channel Card and Driver Receiver Card The quad channel block multiplexor channel BMC card part number 565 1469 xx consists of a9U VME PCB occupying a single slot in the StorEdge A7000 chassis It cables to a driver receiver card on a transition panel in the I O bay cabinet The driver 16061007 card connects to bus and tag cables Note The quad channel BMC card is not qualified to and cannot work in the same chassis system with cache memory cards of part number 501 5081 xx 160 113343 001 These cache memory cards are typically 64 Mbyte and 256 Mbyte configurations Quad Channel BMC Card This section describes the connectors LED indicators hex display swi
235. sions require that you configure this software to accept RDC As shipped these servers have the RDC software capability turned off 1 At the subsystem dsp1 window start the configuration utility usr install scm configure_scm 2 The utility displays a series of prompts Answer the prompts as shown in boldfaced text Verifying Execution Environment Is this machine part of a 4 node configuration y n n n Is this machine running Campus Wide or Metropolitan Remote Dual Copy RDC y n n y The following information will be used to build the default configuration files CPU type 88110 CPU memory size 32 MB Subsystem id 2 System boot device is defined as type MSD Disk drawers enabled Gateway is 0 2 VME SCSI drives begin at address 0x6800 VME SCSI board is a Quad Memory Channel 1 ECCMCS 512M board Is this correct y n lt lt n Chapter 5 Installing the RDC FORM Hardware 9 Enter the Processor Type Valid entries are 88100 or 88110 88110 88110 Enter the Processor Memory Size MB Valid entries are 32 or 128 32 32 Enter the Subsystem Id Valid entries are 2 to 5 PARE Enter the Boot Device Location Valid entries are MSD or VME MSD MSD Enter the number of Disk Drawers Enter 0 for a Gateway machine Valid entries are 0 to 6 2 2 Enter the VME SCSI Starting Address Valid entries are 0x6800 or 0x8800 0x6800 0x6800
236. sole Power Management Control Power Saving Mode Enabled This is in page 2 of 2 System Doze Timer 2 Seconds HDD Local Standby Timer 2 Minutes System Global Standby Timer 2 Minutes System Auto Suspend Timer 1 Minute Suspend To Disk Disabled Low Battery Activity Disabled 4 Use the arrow keys to move the cursor to highlight Power Saving Mode Press the minus or plus key to disable it Save this change to the BIOS settings by pressing the Esc key and the F4 key to save values exit SETUP and reboot 7 52 Sun StorEdge A7000 Service Manual August 1999 7 10 3 7 10 3 1 The System Console Modem Is Not Responding Generally the modem does not function properly not dialing out from or allow dialing into the console when one of the following conditions occurs A UNIX process is holding the modem ttyXXh device The modem firmware needs to be reset A UNIX Process is Holding the Modem ttyxXxXh Device The modem ttyXxXh device is usually dev tty03h for Sun StorEdge A7000 servers using a PCMCIA modem card and dev tty00h for those international Sun StorEdge A7000 servers using an external modem This process can be a cu command uucp command dial up login session or rmt session over this dial up login session Type one of these commands to determine if a process is holding the device ps 6 grep cu ps 6 grep uucp who u grep ttyXXh ps ef grep rmt
237. st This LED remains ighted if the test fails it turns off if the test passes CPU 1 FAIL BMC card is executing an internal self test This LED remains lighted if the card s i960 microprocessor test fails it turns off if the test passes FAILO BMC card is executing a microdiagnostic test This LED remains lighted if the test fails it turns off if the test passes CPU 0 FAIL BMC card is executing an internal self test This LED remains lighted if the card s i960 microprocessor test fails it turns off if the test passes A seven segment hex display is on the right side of the card If a filler card or other option card is next to the quad channel BMC it is not visible TABLE 3 7 shows the display definition TABLE 3 7 Quad Channel BMC Hex Display Definition Seven Segment Display Definitions 0 Startup Phase 0 Operational Phase 1 Test 1 UART local loopback test 2 Test 2 VIC write read register test 3 Test 3 BTI 0 write read register test 4 Test 4 BTI 1 write read register test 5 Test 5 buffer memory read write test 6 Test 6 BTI 0 buffer memory DMA test 7 Test 7 BTI 1 buffer memory DMA test 8 Test 8 interrupt test Chapter 3 Card Configuration Information 3 23 TABLE 3 7 Quad Channel BMC Hex Display Definition Continued Seven Segment Display Definitions 9 Test 9 timer test A Test 10 VME DMA test B Test 11 BTI 0 internal loopback test C Test 12 BTI 1 internal loopback test D Tes
238. switch is a spring loaded toggle switch that must be in the online position up for channel operations To put it in either position pull the switch out and move it up or down The spring locks the switch into place 3 36 Sun StorEdge A7000 Service Manual August 1999 O O O O ACTIVE IDLE O O O O 0 0 O O LIGHT NOLIGHT 0 O 7 1 2 3 4 5 6 7 8 ONLINE 9 Y OFFLINE 2 pe 0 2 CH1 CH3 CH5 CH7 Ss CH2 CH4 CH6 CH8 External view Control status connectors Red wires to dsp1 Orange wires to ESCON cards channels 1 and 2 below Blue wires to dsp2 Green wires to ESCON cards channels 3 and 4 below Channel 3 CH3 OO 0 0 Channel 1 CH1 connector OO connector Channel 4 CH4 OO OO Channel 2 CH2 connector connector Internal view inside I O bay cabinet FIGURE 3 19 ESCON Interface Panel Internal External Views Chapter 3 Card Configuration Information 3 37 3 6 3 6 1 3 6 2 Integrated Quad Channel SCSI Controller with RAID Each integrated quad channel SCSI controller card part number 375 0067 xx is a 9U VME PCB and has four differential SCSI ports on its faceplate See FIGURE 3 20 for a general layout Connectors Rear of the card FIGURE 3 20 shows the connectors at the rear of the card P1 VMEbus mates with backplane connector J1 P2 VMEbus mates with backplane connector 2 P3
239. sysbak program Note After replacement update this unit s serial number as described in Section 6 4 Entering Serial Numbers in the Master Configuration Database MCD on page 6 5 Note Always check the jumper settings of the new drive making sure they match the jumper settings of the old drive Power Off the Subsystem For Sun StorEdge A7000 servers connected to a mainframe computer place the mainframe channels offline and shut down the subsystem where you are replacing a drive Refer to Section 7 6 Shutting Down and Restarting One Subsystem Only Controlled Failover Mainframe Connect on page 7 33 For Sun StorEdge A7000 servers connected to an open system host computer unmount the open system host s file systems if the file systems reside on the failed drive s subsystem Before replacing the drive arrange the following with the site administrator Open the front cabinet door Power off the power supply for the subsystem needing drive replacement See FIGURE 6 20 for the subsystem DSPx power supply switch location where x is the subsystem number Leave the HDSA and other power supplies on 6 108 Sun StorEdge A7000 Service Manual August 1999 6 32 2 6 32 3 Removal Open the front cabinet doors to reveal the power supply trays Turn the captive knurled knobs on the subsystem power supply tray to release the tray Fold down the tray pulling on the rubber grips See FI
240. t 13 BTI 0 external loopback test E Test 14 BTI 1 external loopback test F Test 15 BTI 0 Dataware test 10 Test 16 BTI 1 Dataware test se Control Store error Fatal Interrupt error F Fatal Fault error 3 24 Sun StorEdge A7000 Service Manual August 1999 Channel 0 Channel 1 Channel 2 Channel 3 Serial port 24 ie Q L fy E 2 x DMA 0 LED DMA 1 LED DMA 2 LED DMA 3 LED VICAB FAIL 1 CPU 1 FAIL FAIL 0 CPU 0 FAIL LEDs FIGURE 3 12 Quad Channel BMC Card Front Panel and LEDs Chapter 3 Card Configuration Information 3 25 3 4 1 3 Switch Settings The quad channel BMC card contains two switches S1 selects the card base address 52 is unused FIGURE 3 11 shows the location of 51 FIGURE 3 13 shows the switch settings for various addresses On On On 1 16 1 16 1 16 2 1415 2 15 2 15 3 O 14 3 1 14 3 1 14 4 13 40 13 4 13 5 12 5 12 5 O l12 60O 11 6 el 11 70 10 710 10 Fi 10 8 9 8 9 8 9 Address E000 Address E400 Address E800 On On On 1 16 1 16 1 16 2 5 2 2 55 5 3 3 4 4 3 C 14 4 C 13 4 13 4 13 5 L 12 5 12 5 0 12 6 60O 11 6 Oh 10 7 10 7 10 8 jL 9 8 L 9 8IL 9 0076585 0 Address F000 Address F400 FIGURE 3 13 Quad Channel BMC Card Base Address Settings 3 4 1 4 Jumper Settings The quad c
241. tch settings and jumper settings of the quad channel BMC card Connectors Rear of the BMC card FIGURE 3 11 shows the connectors at the rear of the card P1 VMEbus mates with backplane connector J1 m P2 VME Extended mates with backplane connector J2 P3 power ground mates with backplane connector J3 Front of the BMC card FIGURE 3 12 shows the connectors at the front of the card The front panel connectors consist of four 80 pin channel connectors and one serial port The channel connectors are cabled to the transition panel holding the driver receiver board The serial port provides the BMC with a serial interface for extended diagnostics Chapter 3 Card Configuration Information 3 21 Jumper Default is pins 2 and 3 Switch 1 are jumpered Channel 0 7 segment hex display Channel 1 Channel 2 7 segment hex display Channel 3 Front edge of card Switch 2 not used Jumpers installed Jumpers not installed FIGURE 3 11 Quad Channel BMC Card Layout 3 22 Sun StorEdge A7000 Service Manual August 1999 3 4 1 2 LED Indicators and Hex Display The nine LEDs are seen on the card s 9U front panel see FIGURE 3 12 and TABLE 3 6 TABLE 3 6 Quad Channel BMC Card LED Indicators LED When Lighted Indicates DMA 0 1 2 3 Communication on channel interfaces 0 though 3 VICAB VMEbus access or transfer FAIL1 BMC adapter is executing a microdiagnostic te
242. tem and Execute Tests After replacing the adapter board begin to power on the Sun StorEdge A7000 specific procedures are described in Chapter 7 Power on the DSPx subsystem power supply In the subsystem window on the System Console display the subsystem requests the serial number and revision level for the new adapter board Type the numbers which you wrote down before you installed the new board refer to Section 6 20 4 Replacement on page 6 71 The following is an example of the request gt gt ADAPTER BOARD INFORMATION MUST BE ENTERED NOW TO CONTINUE lt lt Enter serial number example 92a12345 98110249 Enter functional revision example A H Starting cpu 1 Starting cpu 2 Starting cpu 3 Clearing Processor Brd memory Clearing expansion memory Searching for Scsi Devices on Channel A Adding disk drive on 0 0 6 0 to configuration Interrupt the operating system software powerup sequence The ROM gt gt prompt is displayed Run two passes of the core and qmem tests ROM gt gt test core qmem After the tests complete type the above again to run the second pass Restore the NVRAM settings you saved in Section 6 20 1 Save the NVRAM Settings on page 6 69 To restore settings repeat the steps in that section but type restore_nvram instead of save_nvram Reset the subsystem and boot the operating system software ROM gt gt
243. termine whether the PCU battery is good while power is still available Alarm conditions and the action taken when the alarm occurs Here Report means the alarm messages display on the System Console window and are stored in the usr adm errfile Destage means to switch the cache to writethrough mode The Dest age action has a performance impact on the Sun StorEdge A7000 but it anticipates a sudden unexpected loss of power from the PCU Reserved command do not edit Reserved command do not edit TABLE A 1 PCU etc upscf File Parameters Continued Parameter With Default Value Description cmd_is_dirty usr install scm bin sd_stats Reserved command do not edit D gt dev null 2 lt 81 cmd_ckdstop etc init d simckd stop For dual PCU configurations where each PCU gt dev null 2 gt 61 is on its own power grid and supplying power emd_ckdstop etc init d simckd to each subsystem set up each PCU to be stop_noswitch gt dev null 2 gt 61 active and use the normal stop command so A 1 2 that failover will occur Program and View PCU Parameters at the PCU Front Panel The front panel of the PCU has five buttons used to program and view its output voltage an LED display to the left of the buttons shows the programming results or parameter values See FIGURE A 1 Note The Sun StorEdge A7000 Installation Guide describes parameters you can change ani CANCEL VOUT LOAD VLINE RUNTIME LED display 2
244. that runs the length of the shaft support assembly It is inside the assembly exposed and accessible from the top of the assembly See FIGURE 6 4 Using a silicone grease or spray lubricate the lead screw Take care not to get the grease or spray on any other component or assembly in the cabinet Press the left HDSA drawer open close switch to close the drawer Repeat Step 1 to Step 3 for the right HDSA drawer Close the rear door Chapter 6 FRU Removal and Replacement 1 gt a 0 HDSA drawer open close switches FIGURE 6 3 HDSA Drawer Open Close Switch LAD lead screw not shown Cabinet support frame inside shaft support assembly an Shaft support assembly FIGURE 6 4 Linear Actuator Device Lead Screw Lubrication 6 12 Sun StorEdge A7000 Service Manual August 1999 6 6 Adjusting the HDSA Drawer The HDSA drawer is adjusted at the factory it may need readjustment after installation because of flooring differences between the factory and customer site Note You will need a stepladder to reach the top of the drawer Press the HDSA drawer open close switch to fully extend the drawer If the drawer will not extend on its own pull it all the way forward At the top of the drawer is the nylon channel guide shown in FIGURE 6 5 Seven screws hold the channel guide in place Loosen all seven screws Note
245. that the channel guide is now loose and moves from side to side For this adjustment assume the last screw near the rear of the drawer is Screw 7 and the first screw near the front is Screw 1 The rest of the screws are 6 5 4 3 2 back to front Center the channel guide to the channel bracket Tighten Screw 7 only Press the open close switch so that the drawer starts to close Stop the drawer press the switch so that Screw 6 is the rearmost screw Adjust and center the channel guide to the channel bracket again Tighten Screw 6 Repeat step 4 for Screws 5 through 1 until the channel guide is adjusted and all screws are tight Chapter6 FRU Removal and Replacement 3 6 14 Channel bracket inside cabinet FIGURE 6 5 HDSA Drawer Channel Guide Adjustment Diagram Sun StorEdge A7000 Service Manual August 1999 Nylon channel guide 6 7 Leveling the Cabinet Before and After Disk Installation Before and after you install the disk drives in the HDSA you must level the cabinet The leveling legs are located under each corner of the cabinet See FIGURE 6 6 Use an open end 9 16 inch wrench to screw down the front cabinet leveling legs until contact with the floor is made Extend each front cabinet leveling leg one additional turn Unscrew the rear cabinet leveling legs until contact with the floor is made Extend each rear cabinet leveling leg one additional tur
246. the Front Cabinet Door 8 7 4 3 To Power On the Cabinet Power Supply 7 11 7 4 4 Before You Power On the AMS System Console 4 7 4 5 To Power On the System Console 6 7 4 6 To Open Windows Into Subsystems 8 Sun StorEdge A7000 Service Manual August 1999 5 7 6 7 7 7 8 7 9 7 4 7 To Power On the Subsystems 9 7 4 8 To Power On the HDSA Power Supplies 1 7 4 9 To Start the Subsystem Operating System Software 7 21 7 4 10 To Start the DataShare Facilities Optional 7 24 7 4 11 To Start the Simulation Software Optional 7 24 7 4 12 To Start the SCSI Target Emulation Software Optional 4 7 4 13 To Configure the Operating System Software for RDC 5 7 4 14 Close the Front Cabinet Door and Fold Up the Carrier Tray 5 Powering Off the Sun StorEdge A7000 7 26 7 5 1 To Open the System Console Carrier Tray and Cover 6 7 5 2 To Stop the DataShare Facilities Optional 7 27 7 5 3 To Stop the SCSI Target Emulation Software Optional 7 27 7 5 4 To Stop the Simulation Software Optional 7 27 7 5 5 To Shut Down All Subsystems 8 7 5 6 To Abort the System Reboot Optional 7 29 7 5 7 To Shut Down the System Console 0 7 5 8 To Power Off the System Console 0 7 5 9 To Open the Front Cabinet Door 7 31 7 5 10 To Power Off the Subsystems 7 31 7 5 11 To Check Other Switches 1 7 5 12 To Power Off the HDSA Supplies 1 7 5 13 To Power Off the Cabinet Power Supply 2 7 5 14 To Close the Front Cabinet Door 2 Shutting Down and Restarting One Subs
247. the card from the front of the mounting plate Swing the mounting plate up and secure it to the cabinet with one screw and washer each at the top and bottom This will let you place the remaining retaining screws holding the driver receiver card more easily Replace seven retaining screws above and seven retaining screws below the driver receiver card Remove the screws from the mounting plate and swing it down again 6 104 Sun StorEdge A7000 Service Manual August 1999 10 Connect the cables from the quad channel BMC controller card to the J1 and J2 connectors Swing the mounting plate up and secure it to the cabinet with two screws and washers Reinstall the Bus and Tag cables from the mainframe to the appropriate connector slot Be careful when seating cables Improper seating can cause bent or broken connector pins To secure the connectors to the slots locate the securing screw in the center of each connector and screw down each connector with a flat blade screwdriver Do not overtighten If the screw is hard to turn reinstall the connector and try again Put each interface channel online by placing each driver receiver toggle switch in the online 1 position Chapter6 FRU Removal and Replacement 5 6 106 Mounting plate retaining screws and washers 2x remove these to swing the mounting plate down Md Wa Wa 0 63 O
248. the power supply adjustments Remove all rings watches and conductive jewelry Caution Do not allow backplane voltages higher than 5 35 VDC when making the adjustments below 6 42 Sun StorEdge A7000 Service Manual August 1999 6 12 1 6 12 1 1 10 11 12 To Balance and Adjust the Power Supplies Current Clamp Method If the difference in current between power supplies A and B is greater than 12 amps you need to balance the power supplies Measure the Current Draw Difference Between Supplies A and B Power the Sun StorEdge A7000 and bring the subsystem to the ROM Monitor prompt ROM gt gt These procedures are described in Chapter 7 Open the front cabinet door Unscrew the power supply retaining screws from the left subsystem power supply tray See FIGURE 6 15 Fold down the tray pulling on the rubber grips This tray contains the power supplies A and B for subsystem with the power supply being replaced or adjusted Set your DVM to DC voltage mode Measure the DC voltage across the 5 VDC and GND backplane bus bars shown in FIGURE 6 17 and record this voltage Connect the Fluke i410 current clamp or equivalent to the DVM s V and COM inputs Set your DVM to mV millivolts and power on the current clamp Zero the DVM The scale on the DVM is 1 amp per mV Put the current clamp on power supply A V1 Place the clamp as close as possible to the r
249. this example disk unit 62 in RAID disk set 3 has failed and disk set 3 is in failover mode Check the raid set status the number 3 in the raidcfg and rct1 statements below is the RAID disk set that is in failover mode From a System Console window type etc raidrevr sV c etc raiddef raidcfg3 dev rct13 The following message confirms the error Raid control dev dev rct13 Raid control flags 1005 Raid iobuf flags Raid disk count G Raid chunk size 48 blks Raid min device size 8388288 blks Raid serial number 725 Raid cdev number 82 194 Raid bdev number 10 194 dev rct13 config d bdev 9 3970 on line 7 stripe 5 is down Sanity check on dev rct1l3 found drives that are dead Sun StorEdge A7000 Service Manual August 1999 2 Determine the failed drive s location in the disk drawer First locate the drive in the etc systen file in this example it is disk drive unit 62 Open the file using a text editor such as vi and search for m328d 62 The following entry in bold is found Path to Node2 6800 P2 0 5 3cd 41d m328d 60 0x0 0x100 0 0x0 m328d 61 0x0 0x110 0 0x0 m328d 62 0x0 0x120 0x0 0x0 m328d 63 0x0 0x130 0x0 0x0 m328d 64 0x0 0x140 0x0 0x0 m328d 65 0x0 0x150 0x0 0x0 From the entry information above drive unit 62 is located in slot position DSP2 6800 P2 2 FIGURE 6 10 shows how the disk drives are labeled in the drawer 3 Remove the failed d
250. tic testing 4 2 manual see manual testing 4 13 trackball 7 5 trackpad 7 5 transition module interface TMI card connectors 3 53 front panel 3 55 installation 5 5 jumpers 3 57 layout 3 54 LEDs 3 56 Index 5
251. to the 12VDC connector on the bottom rear of the DC DC converter Connect the other end to the power connector on the rear of the fan chassis subassembly Check the connections and Make sure the DC DC converter Enable ON Disable OFF switch is set to Disable OFF Sun StorEdge A7000 Service Manual August 1999 ATB TMI UO OW Fan power connector 0 0 il FTM 360VDC is 360 RTN O O 360 RTN GROUND D 0 0 0 O FIGURE 5 6 Power Connection Diagram D le Te Je lee J 5 5 360 00 power from HDSA power supply 360VDC power from HDSA power supply 5VDC for TMI FTM ATB 12VDC power to fan Chapter 5 Installing the RDC FORM Hardware 1 Cable to one 360VDC connector at the rear of Cable to the DC DC converter card one 360VDC connector at the rear of the DC DC converter card Rear of cabinet FIGURE 5 7 HDSA Power Supply Connections 5 12 Sun StorEdge A7000 Service Manual August 1999 5 9 Connecting the MC Bus Cables to the I O Panel and ATB Note These sections and drawings do not show the cache memory cards in the Sun StorEdge A7000 subsystems cabled together for clarity they are also cabled together to form the MC bus TABLE 5 2 describes the cable connection from subsystems DSP1 and DSP2 inside the Sun
252. to make sure the process is killed 7 50 Sun StorEdge A7000 Service Manual August 1999 7 Restart the System Console system_console The above command restarts the System Console GUI and should display the Application Menu Bar Open windows into the subsystem s 8 If the subsystem windows are still frozen call Sun Enterprise Services If possible reboot the System Console to allow remote support Follow the steps in paragraph 7 5 7 but type init 6 instead of the shutdown command shown Chapter 7 Operation 1 7 10 2 The System Console Appears Frozen Except for hardware failure this condition has been observed when the System Console s Power Management feature is enabled it should not be enabled This feature is controlled in the System Console s BIOS software These steps assume you can reboot the System Console Reboot the System Console Follow the steps in paragraph 7 5 7 power off then power on the System Console As the System Console displays introductory information CPU type memory configuration this information appears in the first moments after power on press the following keys at the same time Ctrl Alt S The first BIOS utility menu page appears Depending on the System Console model the BIOS menu pages are slightly different but the Power Management feature is the first item on BIOS menu page 2 Press the PgDn key to display page 2 it may differ slightly on your System Con
253. umpers Note Installing a jumper for the PRI jumper block location F2C6 configures the TMI card as a secondary arbiter The factory default is no jumper installed Chapter 3 Card Configuration Information 3 57 Component side 1 B 5 volts 2 O 5 volts 3 0 Ground 4 0 Ground o FIGURE 3 30 TMI Card Power Connector BRT3 BRT2 __ BRT BRTO o o Burst address for arbiter jumper node ID 1 factory default BRT3 _ BRT2 ofo BRT1 BRTO oJo Burst address for arbiter jumper node ID 5 BRT3 6 lo BRT2 BRT1 BRTO Burst address for arbiter jumper node ID 8 BRT3 BRT2 BRT1 o o BRTO Burst address for arbiter jumper node ID 2 BRT3 BRT2 ofo BRT1 ojo BRTO Burst address for arbiter jumper node ID 6 BRT3 BRT2 ole BRT1 BRTO ofo Burst address for arbiter jumper node ID 9 BRT3 BRT3 2 BRT2 Jo BRT1 olo BRT1 BRTO o o BRTO Burst address Burst address for arbiter jumper for arbiter jumper node ID 3 node ID 4 BRT3 BRT2 fofo BRT1 fofo BRTO o o Burst address for arbiter jumper node ID 7 C Jumpers installed Jumpers not installed Reference designators for jumpers found on the underside of the card C9A5 D0A5 D1A5 D2A5 FIGURE 3 31 Burst Address for Arbiter Jumper Node ID Sun StorEdge A7000 Service Manual August 1999
254. un StorEdge A7000 How to Change or View PCU Parameters page A 2 Alarm Codes page A 7 A 1 A 1 1 How to Change or View PCU Parameters The PCU has many parameter values you can change to program the PCU These parameters are located in two places in the etc upscf file one copy stored on each subsystem changed using the System Console and on the PCU s internal processor changed through the PCU front panel buttons PCU parameters are set before the Sun StorEdge A7000 is shipped sometimes parameter values must be changed at the customer site The Sun StorEdge A7000 Installation Guide contains more information about these parameters The PCU Configuration File Note To edit the etc upscf file you must be able to use an ASCII text editor Any lines in this file beginning with a pound sign are text comments or disabled parameters and do not affect PCU operation The etc upsc f configuration file contains 21 parameters TABLE A 1 lists and describes them A 2 Sun StorEdge A7000 Service Manual August 1999 TABLE A 1 PCU etc upscf File Parameters Parameter With Default Value ups_port dev tty03 glitch 15 accept_on_battery 390 recharge_time 21600 batt_clock estimate max_battery 900 max_destage 180 max_shutdown 180 allow_shutdown 240 Description The name of the control terminal interface tty connecting to the PCU Sun StorEdge A7000 servers using a single
255. ure in this test could be related to one of the devices If Test 8 fails manual testing is required refer to Section 4 2 Using Diagnose on page 4 13 Extended Diagnostic failures may also be caused by incorrect jumpering Before replacing or moving a controller or device make sure that the jumpers are installed correctly on the controller Refer to Chapter 3 for card jumpering information Chapter 4 Standalone Diagnostics 4 11 4 1 6 Automatic Testing Completion Messages After all BISTs and Extended Diagnostics are complete the ROM Monitor displays the following message if autoboot is enabled You have n seconds to terminate the autoboot sequence The time interval n in this message is determined by the subsystem under test 7 seconds for subsystem dsp1 and 33 seconds for subsystem dsp2 You can abort the autoboot sequence by pressing any key on the System Console If you abort autoboot the ROM Monitor prompt ROM gt gt is displayed If autoboot is allowed to continue operating system boot messages are displayed followed by the operating system login prompt If autoboot is disabled the System Console displays the ROM Monitor prompt ROM gt gt 4 12 Sun StorEdge A7000 Service Manual August 1999 4 2 Using Diagnose Note Before using Diagnose testing procedures make sure that the subsystem containing the card or device to be tested is in ROM Monitor mode Chapter 7 describes how to ente
256. utting down the System Console Powering off the System Console Opening the front cabinet door Powering off the dsp2 subsystem power supply and the dsp1 subsystem power supply Powering off the HDSA supplies Powering off the cabinet power supply Power off the power conditioning unit Open the System Console Carrier Tray and Cover Turn the spring loaded knobs on the tray clockwise to release the tray Fold down the front door tray One screen latch is on each side of the System Console Slide the latches forward and lift the cover Some System Console models have screen latches on the front left and front right sides Slide the left latch to the left and the right latch to the right lift the cover The System Console display may be blank press any key to reactivate the display Appendix Installing the HDSA Expansion Cabinet 5 02 B 3 3 B 3 4 B 3 5 Stop the DataShare Facilities Optional Stop the DataShare Facilities on dsp1 through a dsp1 window if it does not automatically start dspl dsf stop Repeat for dsp2 Stop the SCSI Target Emulation Software Optional Stop the simulation on dsp1 through a dsp1 window if it does not automatically start dspl ste stop Repeat for dsp2 Stop the Simulation Software Optional Move the mouse pointer to window dsp1 and then type dspl ckdadmin stop_noswitch Messages display indicating th
257. ve the NVRAM Settings If possible perform the NVRAM Save procedure on both subsystems Open an xterm window at the System Console a Put the mouse pointer in any open area on the root window display area b Press the left mouse button A menu appears Drag the mouse pointer to NEW WINDOW Release the mouse button c An xterm window is displayed Move the mouse pointer to the xterm window 2 Save the NVRAM data usr local bin save_nvram dsp1 3 Save the NVRAM data on dsp2 usr local bin save_nvram dsp2 Chapter6 FRU Removal and Replacement 6 69 6 20 2 6 20 3 Power Off the Subsystem Before replacing the adapter board arrange the following with the site administrator For Sun StorEdge A7000 servers connected to a mainframe computer place the mainframe channels offline and shut down the subsystem where you are replacing a card Refer to Section 7 6 Shutting Down and Restarting One Subsystem Only Controlled Failover Mainframe Connect on page 7 33 For Sun StorEdge A7000 servers connected to an open system host computer unmount the open system host s file systems if the file systems reside on the failed adapter board s subsystem Open the front cabinet door Power off the power supply for the subsystem needing adapter board replacement See FIGURE 6 20 for the subsystem DSPx power supply switch location where x is the subsystem number Leave the HD
258. w vme Display current VMEbus configuration show memconfig Display current memory configuration show scsi Display current devices on the adapter board SCSI bus show slots Display current devices installed in the subsystem chassis show serial Display the current adapter board serial port configurations To Disable and Enable the Autoboot Feature To determine if autoboot is enabled for a particular subsystem type the following from the ROM Monitor prompt in a subsystem window ROM gt gt readconfig autoboot The subsystem window displays one of the following messages where x is the subsystem number 1 or 2 subsystem dspx autoboot enabled subsystem dspx autoboot disabled To Disable Subsystem Autobooting Caution Values changed by the setconfig command apply to any subsequent reboot caused by power on or boot reset node commands However if the ROM Monitor detects a difference between the NVRAM stored configuration and the actual configuration any autoboot operation aborts and the following message displays on the console WARNING CPU MEMORY SCSI Configuration changed Autoboot aborted Must accept new configuration to autoboot 7 44 Sun StorEdge A7000 Service Manual August 1999 7 9 5 2 7 9 6 7 9 6 1 To Enable Subsystem Autobooting Type the following from the ROM Monitor prompt in a subsystem window ROM gt gt setconfig autoboot enable ROM gt gt nvram accept Are you sure
259. wn Menu and Window 7 28 System Console Reset Button 7 49 Sun StorEdge A7000 System and HDSA Expansion Cabinets 4 Sun StorEdge A7000 System Cabinet Front View 8 5 Sun StorEdge A7000 System Cabinet Rear View 8 6 Sun StorEdge A7000 HDSA Expansion Cabinet Front View 8 7 Sun StorEdge A7000 HDSA Expansion Cabinet Rear View 8 8 PCU Front Panel Used To Program PCU Output Voltage A 5 Sun StorEdge A7000 With Expansion Cabinet 2 Expansion Cabinet Installation Flowchart 3 Shutdown Pulldown Menu and Window 7 LAD SCSI Expander Power Switch Location B 11 Cabinet Orientation B 12 Side Skin Panel Removal B 13 RFI Connector Frame Bolts 4 System Cabinet Front Bolt Access Plate and Screws 5 Figures xix XX FIGURE B 8 FIGURE B 9 FIGURE B 10 FIGURE B 11 FIGURE B 12 FIGURE B 13 FIGURE B 14 FIGURE B 15 FIGURE B 16 FIGURE C 1 FIGURE C 2 Dual SCSI Expander Chassis B 17 SCSI Expander Card Connectors and Jumpers Both Card Types B 18 SCSI Expander and Controller Cards Connection and Labeling Example 9 SCSI Controller Port Labeling B 23 Pushing Cabinets Together B 24 HDSA Drawer Retractor Pin B 26 Attachment Bolt and Washer Locations 7 Drawer Motor Connectors B 28 Drawer Interlock Connection Diagram B 29 Sun StorEdge A7000 Maintenance Box SCSI Connectors C 2 Portable Maintenance Box C 3 Sun StorEdge A7000 Service Manual August 1999 TABLE P 1 TABLE P 2 TABLE P 3 TABLE P 4 TABLE 2 1 TABLE
260. xpansion cabinets FIGURE B 15 shows the drawer motor connectors Connector P4 on each motor holds the black and white twisted pair drawer interlock cables Route these cables through the system cabinet to the expansion cabinet Each cable has a connector labeled J1 or 2 Connect J1 to J1 P1 and J2 to J2 P2 according to the diagram in FIGURE B 16 Note that the connections in the system cabinet are already installed Make sure the yellow Caution label is not removed during this procedure If it does re attach it using tie wrap cables mO P4 FIGURE B 15 Drawer Motor Connectors B 28 Sun StorEdge A7000 Service Manual August 1999 Expansion cabinet System cabinet Enable disable switch FIGURE B 16 Drawer Interlock Connection Diagram Appendix Installing the HDSA Expansion Cabinet 9 B 11 Completing the Installation To complete the installation consult the Sun StorEdge A7000 Installation Guide to Install power conditioning units PCUs m Install disk drives Level the cabinets Power on the Sun StorEdge A7000 2 12 Updating the Master Configuration Database If you installed the expansion cabinet as an x option add on field upgrade you recorded all new component part numbers revisions serial numbers and chassis card slot locations as you installed the components You need this information for the Master Configuration
261. y reopening them according to procedures in Section 7 4 6 To Open Windows Into Subsystems on page 7 18 If this fails or the windows appear frozen that is you cannot type in them or otherwise get them to respond try the following 1 Press Alt PrtScr h This sequence starts a character based session Chapter 7 Operation 7 49 2 If step 1 is successful the System Console s port monitor software is probably not responding To check port monitor status For For the Toshiba System Console sacadm 1 p zsmon all other System Consoles sacadm l p pm0 The System Console displays pmo PMTAG PMTYPE FLGS RCNT STATUS COMMAND pm 0 ENABLED usr lib saf pm If the port monitor is running the STATUS field above should display ENABLE STARTING If it displays DISABLED or STOPPED it is not running 3 To start the port monitor type D or sacadm s p pm0 4 Repeat step 2 to check port monitor status If the STATUS field does not display ENABL ED or STARTING call Sun Enterprise Services 5 Try to restart the System Console s graphical user interface GUI software First find the X server process ID number ps e grep X This command displays information similar to the following where 252 is the process ID number 252 80 vt01 3 00 X 6 Next kill stop the X server process kill KILL 252 Repeat Step 5
262. you want to save the configuration y n y dspx nvram modified To Enable and Disable the Autotest Feature As shipped the Sun StorEdge A7000 has the autotest feature enabled The following levels of diagnostic tests execute during the automatic testing sequence as described in Chapter 4 Hardware Confidence tests m Built in Self Tests BISTs a Extended Diagnostics slots To determine if autotest is enabled for a particular subsystem type the following from the ROM Monitor prompt in a subsystem window ROM gt gt readconfig autotest The subsystem window displays one of the following messages where x is the subsystem number 1 or 2 subsystem dspx autotest enabled subsystem dspx autotest disabled To Disable Subsystem Autotesting Type the following at the ROM Monitor prompt in a subsystem window ROM gt gt setconfig autotest disable ROM gt gt nvram accept Are you sure you want to save the configuration y n y dspx nvram modified Chapter 7 Operation 5 7 9 6 2 797 To Enable Subsystem Autotesting Type the following from the ROM Monitor prompt in a subsystem window ROM gt gt setconfig autotest enable ROM gt gt nvram accept Are you sure you want to save the configuration y n y dspx nvram modified To Read Subsystem Chassis Configurations The readconfig and setconfig commands provide more detail for reading and setting a chassis configuration Typing
263. ystem Only Controlled Failover Mainframe Connect 7 33 Making an Emergency Back Up Boot Diskette for the System Console 6 Using subsysbak to Back Up and Restore Files 7 7 8 1 To Back Up Important System Files 8 ROM Monitor Firmware Features for the Service Engineer 0 7 9 1 To Geta ROM Monitor Prompt 1 Contents xi 7 9 2 Common Subsystem Management Tasks 1 7 9 3 To Reset a Subsystem and Boot the Operating System 2 7 9 4 To Show a Subsystem s Configuration 7 42 7 9 5 To Disable and Enable the Autoboot Feature 4 7 9 6 To Enable and Disable the Autotest Feature 7 45 7 9 7 To Read Subsystem Chassis Configurations 6 7 9 8 To Save and Restore a Subsystem Configuration 7 47 7 9 9 To Restart the Subsystems After Making Changes 7 48 7 10 If Your System Console Is Not Responding 9 7 10 1 Windows Opened into the Subsystems Disappear or Appear Frozen 7 49 7 10 2 The System Console Appears Frozen 7 52 7 10 3 The System Console Modem Is Not Responding 7 53 7 11 Licensing DataShare Products 7 55 7 11 1 Checking a License 7 55 7 11 2 Licensing and Unlicensing a Product 7 56 7 12 System Console Emergency Boot Procedure 7 58 7 12 1 To Configure the CD ROM Drive On the System Console 8 7 12 2 Boot The System Console 9 8 Parts Catalog 8 1 A Power Conditioning Unit A 1 A 1 How to Change or View PCU Parameters A 2 0 1 1 The PCU Configuration File A 2 A 1 2 Program and View PCU Parameters at the PCU Front Panel A 5 A 2 Alarm Codes A 7

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