3 Launching the Software Updater for Kendall SCD 700 Series
Contents
1. Server Connecivy Indicator Groen indicates thatthe personal computer is connected lo the centralized server ed indicates that tho personal computer is not connected tothe centralized server Controller Connectivity Indicator Green indicates that he personal computer is connected t th Kendall SCD 700 series controler Red indicates thatthe personal Computer is not connected tothe Kendall SCO 700 series controler Ed covioiev The Step Navigation provides a isual representation of which step ha user s current on which stops ave been completed and which stop s are remalino The Notice fol provides the user with information specifi to ho stop in that the users pertorming This also provides amr indication Solecing the Help link wil guide you to addtional support Information tor Ine Kendall SCD 700 Updater and the Kendall SCD 700 Series Controller Operalor and Service Manual The Help Scroon wil not display available documents unti Step 4 Software Update rane 47 58 The Disconnected Installation made fied is populated only when the Kendall SCD 700 Updater ls n disconnected instalation mode Disconnocted Installation mode occurs wien the personal omputer is no longer connected to the Internet and centralized EE covioiev lt When the SCD 700 Updalar sin Disconnected2. 79 Screen does not display correctly Ed covivien Screen does not display correctly c comecty the benal SCOUT 700 Updater screens are not displayed Change the computer font size to 100 by selecting Contr Panel gt Appearance and ersonalization gt Display Select Smaller 100 Ed covioiev 7 10 Error Controller Hardware Software could not be retrieved the Error Controller Hardware Software could not be retrieved pop up window is displayed Check tha USB connections to the controller and the computer Check the AC power onnecton to the controller Resta contar Wait fer the controller to sue Garment Detection legs blinking Turn off contol Check Confirm controller has been turned off Select Continue tthe Error Screen continues to display alter flowing the prompis contact Covidien technical supper Error Controller Hardware Software could not be retrieved 8 Frequently Asked Questions 1 Can update mulis Kendall SCD 700 series convallrs Simuitansousl using the same personal computer 2 Can update multiple Kendall SCD 700 Controls simutaneously using Yes aian personal N usar rame and password is user aie and MUST NOT be shared with 3 Can share my user name and other users Every ime a user is logged password blo the Kendal SCD 700 Updater a u
3. sarras l On the Completing the Covidien Kendal SCD software instalation for the client application On the Deview Management instalation Wizard is Completed screen seoct Finish to close the wizard 3 Launching the Software Updater for Kendall SCD 700 Series Controller Note Training and Login credentials username and password are required pror to launching he Kendall SCO 700 Updater Pease contact your Covidien Vascular Therapies sales representative to ge the raining associated with your login eredentas The program can be launched in two ways 1 Fram the PC desktop double cick on the Sortware Updater con Ed covioiev E 2 Or rom the Start Menu Stat gt All Programs gt Covidien Kendall SCD 700 Updater Software Undater p ires Bremen reed a Enter User Name and Password in he login screen than select e Passwords ara case sensitive 2 Note The personal computer should be connected to the Cae Internet forthe intial login to the SCD 700 Updater Ed covioiev 1 the Login Alert pop up window is displayed Fest confirm that the personal computer has an internet tonnecton by navigating t an sanal website neniet your User Name and Password Ifyou are stil unable o login please contact Covidien technical support Alor login read the aa agreement Check accept the agreement Selec
4. the Does not Match is displayed The fist serial number entry and the second serial umber entry do not match Re attompl the serial number entry Step 2 Enter Serial Number Serial Numbers incorrect 75 Step 3 Troubleshooting Ed covivien Stop 3 Pre Updale Check Pre Update Check Failed zm vae Error Pre Update Check Failed pop up window is displayed Check Contraler USB neoe Check tha AC power connection tote controller Tana aate Wata S seconds SolociReatiempt Check Mine Error Screen continues to display after rocs the prompts contact pees fechreal suppor Step 4 Software Update No latest controle software No new controller software is avaiable Ed covioiev Step 4 Software Update Controller not n Update Mode the Error Controller not in Update Mode pop up window is displayed Check he USB connections tothe controller and the computer Check the AC power connection tothe controller estar contrllor Wait or the controller to enter Garment Detection legs Blinking Tum off controlar CheckConfirm controller has been turned off seed Continue tthe Error Screen continues to display ater folowing the prompts contact Covigen Technical suppor Step 4 Software Update Software Update Falled EI Wthe Error
5. Ed covioiev Introduction to the Device Management Portal Tho Device Management Portal OMP i a software tool based upon standard web services and cloud technology The purpose of tho DMP is to enable Covidien and healtheare facility personnel upgrade Coviion medical device software Furthermore the DMP is designed to suport Covidien medical devices as hoy become available or enabled for such support The DMP inciudes a hosted cloud services component Server and a PCiLapiop application component Clon Tho Server part ol the DMP ance and racks the madical device solware rrmware upgrades venies the hardware and software compatibilly and provides a management console fr stam administrators Tho Sarver s developed and maintained by Covidion The C ent part of he DMP lt a software appication which is Installed on the end user s computers and is capable of communicating with Covidien medical davies Tha Clan isthe broker of communication between the Covidien device and the DMP receiving data om the Sarvar to upgrade the Covidien medical device ad rereving data trom the device to forward to the Server The Client i developed and maintained by Covidien anti Which develop Covidien medical devicas vielen may supply different lens lor diferent medical device familles This user s guido and the soltware i scribas are tor use only by trained Professionals and Covidien personnel responsible for upgrading solare for Covidien hard
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7. Software Update Falled pop up window is displayed Reattompting update encouraged The Kendall SCD 700 series controller may be inoperable and reattempting the Updated is strongly suggested HRS SCD 700 Series contiolor nol sralo updated wil maed to be etumed for service tis important to Teattompt the update at this time Solact Reattompt Update To Reatlompt Solivara Update Check the USB connections fon controller and computer Check AC power connection on conto espe power on center tthe SCO 700 series Sontolerisinporabe o creen wil remain Bank Wile te conrater beeps very d seconds ie conrolarpovers on ease ur of betore M Check Confim contrller has been turned of Seo Next Ed covivien 77 Step S Troubleshooting EE covioiev Step 5 Post Update Check Post Update the Error Post Updato Check Failed pop up window is displayed Checkcontoler USB connection Check tha AC power connection to the controler Turn Off conto Wait for 5 seconds Solact Reattempt Check tthe Error Screen continues to display after flowing the prompts contact peer echreal supper 7 8 Notice Session Expiring Altera period of inactivity the Notice Session Expiring pop is displayed Solact Yes to Keap your session active Saan No to fogout ofthe Kendall SCO 700 Updater
8. The satware progress bar wit depict the salus or he Solare upgrade S 4 eoninued Sot ware gt Once the software upgrade is complete the user wl o and the Next selection will appear atthe bottom ofthe sereen Select Next to proceed tothe net screen 55 Step 5 Post Update Check Stop 5 Post Update Check Press the On Standby button ertum on the Kendall SCD 700 series controler Stop 5 continued Post Update Check Several seconds alter the Kendall SCD 700 series sier has been turned on the Kendall SCO 700 Updater Wil noti the user that the Post Update function check has passed Press the OniStandby button etal ne Kendal SCO 700 series conta Check Confirm controller has been turned of sea Next 58 Siep 6 Update Confirmation Ed covioiev Stop 6 Update Confirmation Congratulations you have ssuccesstully updated your Kendall SCD 700 series controlar TheUSB cable can now be safely removed trom the Kendall SCD 700 series contr Reattach the cord cover tothe Kendall SCD 700 serios te A User can select Update Another Device lo update anather Kendall SCD T0 series controller Home to return to tho Kenall SCD 700 Updater Home seraen Log Out to completely Jog out ol tha Kendal SCD 700 Updater 6 User Interface Navigation Ed covioiev
9. Windows XP Service Pack 3 Nate Windows font needs to be se to 100 sse roubleshootng RAM 4 GB Hard rive 25 GB avalible space Processor ntl iS or better Ethamet andior wireless port USB port CD drive El covioiev Note There should be adequate working space and sufficient outlets necessary or proper operation ol ina personal computer and the Kendall SCD 700 series lt me 2 Installing the Software Updater for the Kendall SCD 700 Series Controller on the Personal Computer The folowing section provides step by step instructions fr the Software Updater forthe Kendall SCD 700 series controller herein after referred to as Kendall SCO 700 Updater instalation Loglnta the computer that wil serve as the service personal computer Place he CD containing the Kendall SCD 700 Updater nt the CD dive o the personal computer Select Run DeviceManagementins tallationexe MOD does not automatically start installation manually locale and select the CO and select Run DevieeManagementinsta lation exe tasked Do you want to alow the folowing rogram trom an Unknown source publisher to make changes to this eomputer Select Eo E covinien On the Welcome to Device Management Installation Wizard seen select Install to proceed wih instalation The Agent willbe installed ret and then followed by the cent Kendall SeD 700 Updater installati
10. connected Kendall SCD 700 seres controller has the latest controler software No new controller software is avaliable Select Okay lo etm to the Home Screen Stop 4 Software Update continued The Select Software Version field wil be automaticaly populated for users who are not Covidien employees On the Kendall SCO 700 series e simultaneously hold down A B amp Right Arrow buttons Stop 4 continued Software Update Press the power button once while stil holding down the A BL Aight Arrow buttons Release the powar button while Continuing lo hold down the A 8 amp Righl Arrow buttons for 5 second Ed covioiev Step 4 continued Software Update successtul the user wil bo aware update mode Select Next to proceed to the ext screen ete Users who ate ror Coven Sop a eee ce be WARNING Once te Str Laa baton as boon selected the Kendal SCO 700 zones contllr SHOULD NOT De daconnecid rom tne personal sompulerlor tha rama o n update the USG cable i dconnected orte personal compels shutdown duin aaas the Kendall SCD 700 seres onroler may become inoperatio and would need ta be retmed o Covidien orsenice Stop 4 continued Software Update seo Start Update Noe The Kendal SCO 700 Update il Ed covioiev Step 4 continued Software Update
11. Installation mods ho user wil have 48 hours to perform the Kendal SCO 700 ares controlar sotware Upgrades Time remaining is shown in an hour hj and minute m ormal n 7 Troubleshooting 7 1 Application Installation Troubleshooting E33 covinien Application Installation Y The system doesn t have required space Setup will ow exit pop up window is displayed Selact OK on he Device Management Agent Setup window sea OK onthe Device Management Agent Installation window On the Welcome tothe Covidien Kendall SCD 700 ptt Sete War lext lo The personal computer has less than the requred 25 GB valable hard disk space Please cleat additional space onthe personal computer had drive or select acompuler with 25 GB of avaiable hard disk space m Ed covioiev the Warning Agent connect server failed Please contact Support Engineer to check the problem pop up window is displayed Press OK to complete he software instalation estar the personal computer paun thatthe personal computer has an internet connection by navigating to an external website Launch Kendall SCD 700 Updater and Login Myou are unable o login please contact Covidien echnical supper 7 2 User Login Troubleshooting the Login Alert pop up windows displayed Fist confirm that the persona
12. Put mcrae oo RAEN sa xa ss ppc Caer ral user ara e plata loc erin patsts ton Sharebee pendet ty COWDEN ar es hl aoe ri prety scone rece woe eee rea EX ETE ERE np UE pnr rr D TTE redeo dor pronta ang leer tesi wit we oe Hot bpEE UL TES M EUM Ado me preci eras acne wl eene Rote Ru some spon OVIDEN Ey a eta E aaea Stoverenen sya copes ian mi fo ESHTE R irn S AE T E A E E E SE DI Ed covioiev rrt Carmen rparsi ar complere sl sr n Pes tuor elicere both Sens GOVIGEN ay nese sean waa score RR ocium gine paths pcr ater mateo prove COVEN cal ee Freya COMIN vga copes c Sole nck ary sacar Ther Loree wi mirae ey pon Rice bop COVEN duae coy amy pose ot hs Lemar ony pe Sree COVEN mye he Saree pred ara SFourgwiten race Stee sda wren buen aja Casa nc seer cola write eno Cust ara seas bees reser atone ra Saee unr Gone CONVEN emet a passe fue Canet n eseson tr ey compres etl digna trit COWEN dr E an E te procs we wich suc Scar es ene ro mises R COVIRENs coven nyu SOME sc Sg Fe wary eek Seats heme etis nena oe Yom reges Ns dear smt agen eremployer i CODEN auram ie mane an meson ot Sind ste ara denas edu inating hse warty prin lol COVEN gators we pec ch wares Aces cman ete e Frans noma armada COVDIEN tein ire COME sal arom waa guar wnat aye pe Sea ue eos ecce a ilic tene por age rere EROR vas paeem ence Ea rec Ir E Ec S SH E d E ERE A
13. eve 8 Frequently Asked Questions 9 Software License SEBSHSEBBRSSBEBPEE Edd covioie 1 System Requirements and Essential Materials Before Performing the Installation The pen appication tho Software Updater for Kendall SCD 700 serios controler is a Windows 7 or Windows XP Service Pack 3 based application that wil update the software on Kendall SCD 700 series controllers Software updates must be performed only by trained authorized personnel Login credentials username and password wit be required to login tothe Software Updater forthe Kendall SCD 700 series controler once it is downloaded to the user s personal computer The user name and password wil be provided via e mall by Covielen ater Ine appropila framing has bean conducted The user performing the application installation on tha personal computer must have Sufficient righls to install and configure software onthe user s personal computer The fallowing materias are needed to instal Te Software Updater forthe Kendall SCD 700 seres contol Materials Required gt USB Cable 4 pin USB Type A M 4 pin USB Type B M Torx T 15 diver minimum shat length 4 inches 102 mm Software Updater forthe Kendall SCD 700 Series Controller instalation CO Personal Computer software Installation rights required Recommended AGPTEK Handheld Wedge COD Barcode Scanner or equivalent Personal Computer PC System Requirements Windows 7 or
14. l computer has an Internet connection by erase to an extemal website Fe enter your user namo and password Passwords are case sensitive you are sil unable to login contact Govidien technical suppor User Login Screen it during login the Please shutdown Kendall SCO 700 Updater pop up window is displayed Shutdown the Kendall SCO 700 Updater Confirm that the personal computer has an internet connection by navigating to an external website Wait 2 minutes and re open Kendall SCO 700 Updater you are sil unable to login contact Govidien technical suppor Ed covioiev 7 3 Software Updater Home Disconnected Installation Time Expired B iii Software Updater Home Disconnected Installation Time remaining is Oh 0m displayed itis been more han 48 hours since the last connection to tho centralized Logout of the Kendall scr 700 Updater Cose the Kendall SCO 700 Updater Application Confirm connection tothe Internet I necessary move o anather locaton to get edan internet access Follow the steps in Section 42 Upgrading Controler Software ina Location without an Internet Connection Ed covioiev 74 Step 2 Troubleshooting the Serial Number Is incorrect pop up window is displayed seo Okay Please r attompt serial umber entry forthe attached Kendall SCD 700 Series contalar
15. nique record is created including your User name and password V can t access the Help function documents uni conrollrsoftwaro is selected in step 4 5 Prior io updating ihe controler software the SCD 700 seres No 7 01 is not the curent controller controller display screen shows sofware revision 108 01 is the software 701 15 7 01 this the curent revision software revision Tha user couniry is based on the user s 5 Why canti change country on the aaa i snd on he sa cata fer e S Te Kendall SCO 700 Updater cannot transition trom dlconnected mode to connected moda altar the Kendall SCD 700 Updater is launched Shutdown the Kendall SCD 700 Updater 7 My computer is connected to the external iniemet but the servericon Confirm that the personal computer has s rad and the disconnected timer is an internet connection by navigating to an present external website Wait 2 minutes and re open Kendall SCD 700 Updater Myouare stil unable to login contact Covidien technical suppor 3 Ed covioiev 9 Software License COMIN P cng ough te Verr Thera uses elect aed COUDEN er ors SRE an nan alt cone pops sea prio ret sss nace te Sole pone oma maybe nee SEL rod IR aaron se emer emt umen rein Cot i eo cen mpicestem nhs Setar eater Gtr rer once re me tl Sere ORO hy GAMBIT atone woes wer t cso o dno Sr salar cond era erg a RENI i Su ene Cove tare nig reve enn ter cs ene
16. on The Instaling seen vill appear Tt may take aw minules before the Wizard automaticaly progresses o the next o Benet o onte eme tha Doves Management Aperi Soup War screen soloct Next to proceed to the next Ed covioiev Alter reading tho license agreement select agree lo proceed ta the mex screen On the Choose Start Menu Folder screen select Install The nstaling screen wil appear It may take 2 few minules belre the Ward automaticaly progresses to tho next Ed covinien On the Completing the Device Management Agent Setup Wizard screen soloct Finish The Agent software has now been installed The next instalation ig for the Kendal SC 700 Updater The installing screen will appear Tt may take ae minutes before the Waard sutomalicaly progresses o the next n asked Do you want to allow the following Program from an Unknown source publisher fo make changes to this computer Select Yes Ed covinien On tha Welcome tothe Covidien Kendal SCD 700 Updater Setup Wizard screen select Next to proceed to the mex screen On the Welcome tothe Covidien Kendall SCD 700 Updater Setup Wizard screen ea On the Ready fo insta screen select Install to stat the SCD 700 Updater Installation E covioien
17. ps listed on the screen heck Confirm connections To contrallericomputer Select Next to proceed to the next screen 52 Stop 2 Enter Serial Number Ed covivien Stop 2 Enter Serial Number The serial number can be antered manually using a keyboard or by using a bar code scanner Position the Kendall SCD700 series controller so hat Ine serial umber labe s facing you Enter the serial number into the Enter Serial Number ied HiU Enter on the keyboard Raconter the same serial umber into the Re Enter Serial Number foi the sra umber ls vai andis entered correctly in both fields A Match Indicator wil appear to the right of he Re Enter Serial Number fel sona Next to proceed to the next scroen E 53 Siep3 Pre Update Check Stop 3 Pre Update Check Press the OniStandby button ertum on the Kendall SCD 700 seris controler step coninued Pre Update Se rentas Pea Several seconds ater the Contraiar has been turned on the Kendall SCD 700 Updater wil noy the user thatthe Pre update function check has passed Press the OniStandby button fo tum off the Kendall SCO 700 series conval Chock Confirm controller has been turned off Select Next to proceed tothe next sne 54 Siep4 Software Update Ed covioiev Stop 4 Software Update the No Software Avallable Bop windows displayed Tne
18. t Continue to proceed to the next screen n Ed covinien 4 Preparing the Personal Computer to Upgrade Controllers Note Tha personal computer preparation requires an extemal internet connection 4 1 Personal Computer Preparation Alora successtul login the ontratersoliare wil automatically download trom the enraged server h may lake several minutes to download the he software tothe personal computer Note An external internet connection is also required to download the Kendall SCD 700 Updater Software Updater Home Alor the Kendall SCO 700 Updater has been downioaded from the entraized server la tha personal computer he Next bution wil appear onthe Soliware Updater Home screen The SCO 700 Updater can now work in bath connected mode and disconnected mode 1 In connected mode personal computer connected to the external Internet and centralized ha user may select Next lo continue wth Ed covioiev oniraler sofware updalas ard folio fo step tad in Sectons or 2 n disconnected modo personal computer nol Connected to tho external Internet or centralized server the user may Log Out of the Kendal SCD 700 Updater and move to a location without an Internet connection See Section 42 EI Ed covioiev 42 Upgrading Controller Software in a Location without an In
19. ternet Connection fhe conte sore upgrades facet tals cea met conecion T prend x x Computer shoul st be prepared memini d following the steps listed in Section E Tostatcontolor sotware updates launch the Kendall SCD 700 Updater and login following the steps in Section 3 semen When the Software Updater Home Screen appears solect Next to continue with contollr software Updates and follow the steps listed In Section 5 E coviois 5 Upgrading Controller Software 5 1 Step 1 Update Preparation Stop 1 Update Preparation Stop 1 continued Update Preparation Connect the personal computer to AC Power Connect the Kendall SCD TOO serios controler o AC Power Stop 1 continued Update Preparation Remove the Kendall SCD 700 senes conreller cord cover There aro two screws that need to bo femoved Use Tore TS driver to remove pene Ed covioiev Stop 1 continued Update Preparation Connect USB cable to a Use USB cable 4 pin USB Type A M 4 pin USB Type Stop 1 continued Update Preparation aea USB cable to a USB port located on the persona computer Stop 1 continued Update Preparation The user s country is based fon the user s profile and is set using user registration The users country cannot be ara Ner pariorming at aine sto
20. ware products This user s uido describes the installation and use ofthe Software Updater or Kendall SCD 700 seres controle The Software Updater forthe Kendall SCO 700 series controller in conjunction with other components of the OMP allows the user s personal compute o receive remote software for instalation Gf these software updates on Kendall SCD 700 series contllrs Edd covivien Table of Contents 1 System Requirements and Essential Materials 4 2 nstaling the Software Updater oc the Kendall SCD 700 Series Controller on the Personal Computer 2 3 Launching the Solare Updater or Kendall SCD 700 Series Controller 10 4 Preparing the Personal Computer to Upgrade Controllers 13 11 Personal Computer Preparation 13 42 Upgrading Controller Software ina Location without an Internet Connecti 15 5 Upgrading Controller Software 16 53 Step 1 Update Preparation 16 52 Stop 2 Enter Serial Number 18 53 Slop Pre Update Check 19 54 Stop 4 Software Update 55 Stop 5 Post Update Check 58 Slop 6 Update Confirmation User Intertace Navigation 7 Trouble shooting 7 1 Application Installation Troubleshooting 72 User Login Troubleshooting 73 Software Updater Home Disconnected instalation Time Expired 74 Stop 2 Troubleshooting 75 Step 3 Troubleshooting 78 Step 4 Troubleshooting 77 Step 5 Troubleshooting 78 Notice Session Expiring 78 soen does nat gelar correct 7 0 Emor Contaliar Hardware Sotware could not ba reli
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