Ellex Company Updates
Contents
1. online shortly Please be advised that printed versions of these new brochures will be available towards the end of the year And we are pleased to advise that the ever popular All Product Pamphlet International is back in stock This smaller format provides an all inclusive overview of the complete line of Ellex products and is the perfect size for customer mail outs or to have on hand at your tradeshow exhibits Please contact marketing ellex com if you would like to place an order for this piece Ellex Head Office 82 Gilbert Street Adelaide SA 5000 Australia 61 8 8104 5200 info ellex com ellex com OCI EER ZOO TUP De AieStEnOMseeeex sales and Marketing Updates Ellex Here There and Everywhere Over the coming weeks and months Ellex will be participating in a number of congresses and symposia around the world Please refer to the following Ellex events schedule below November 2010 Global Sales Training 2 5 November Clermont Ferrand France ICGS 11 15 November Delhi India Global Service Training 15 26 November Clermont Ferrand France APVRS Congress 19 21 November Singapore RANZCO 20 24 November Adelaide Australia December 2010 Russian Glaucoma Day 3 December Moscow Russia Asia Pacific Joint Glaucoma Congress 3 4 December Taipei Taiwan International Symposium on Macular Diseases 11 December Belgrade Serbia We will provide furt2. reboot the Eye Cubed Console 10 Log in to the Eye Cubed software and verify that the installation was successful 11 Ensure all data and parameters are the same as before the upgrade 12 Check all probe modality prior to using the system clinically 13 Delete the eyecubedV4_1 1 0 msi file from the Desktop 14 Logoff and shut the system down V1 1 0 Software Release Notes What s New Release 1 1 With each major release of Eye Cubed software Ellex will release a What s New document detailing the changes affecting the end user since the previous major release This document is included in the V4_Update_V1 1 0 zip which you need to download from www ellex com and is also available from the Help tab in the Eye Cubed software Technical information for Service Engineers is detailed below in the Technical Release Notes Technical Release Notes Release 1 1 License Skeleton Previous versions of software had no way to export a license skeleton in the event that the license is no longer valid for example after a hard disk replacement Reference GSB 10 07a Ellex Global Service eservice ellex com service hotline 61 8 8104 5240 Global Service Updates ose 2010 New Generation Eye Cubed V4 Software Update V1 1 0 continued Please follow the below process with V1 1 0 software if the software detects an invalid license Log in as Administrator and stop the Eye Cubed software by pressing CTR
3. Generation Eye Cubed V4 Ultrasound The V1 1 0 software is the first major software release for the New Generation Eye Cubed and introduces a number of feature enhancements and resolves minor software issues A number of customers have requested an improvement to the quality of the reports Unfortunately we were not able to include this enhancement in this release due to technical difficulties We have therefore decided to issue a minor software release which will include the report quality enhancements This release is expected to be available mid to late November 2010 There is no known safety or regulatory issue with the current version so the distributor customer can install V1 1 0 or wait for the November release which will include the enhancements to report quality Please refer to the Release Notes at the end of this update to review the enhancements included in Wee Upgrade Instructions 1 Log into the distributor section of www ellex com 2 Download the V4_Update_V1 1 0 zip file and unzip the file to a USB drive The zip file contains the following e V1 1 0 Software Installer e Acopy of this Service Bulletin and What s New Release 1 1 3 Start the Eye Cubed Console and log in as Administrator 4 While the upgrade should not affect the patient or system data ensure you perform a full archive prior to commencing the upgrade 5 Press lt CTRL ALI SHIFT X gt to exit the Eye Cubed application 6 Copy the fill
4. L ALT SHFT X Delete or rename the invalid license file E EyeCubedApplicationData eyecubedlicense ecl Re start the Eye Cubed application The software will save a file called skeleton ecl to the Windows Desktop Copy skeleton ecl to an email and send the email to license ellex com Ellex will email back the new eyecubedlicense ecl file Copy the eyecubedlicense ecl file to E EyeCubedApplicationData and restart the console Hard Disk Replacement lf the Hard Disk is replaced you will need to perform the following process Log in as Administrator and stop the Eye Cubed software by pressing CTRL ALT SHFT X Delete the file E EyeCubedApplicationData systemid eir Change the computer name to the system serial number eg V410 12345 by opening the Control Panel System Computer Name Change Reboot the Eye Cubed console Generate the License Skeleton as above or copy the license file from the old hard disk if possible If you have any questions relating to this update please contact Craig Leak at cleak ellex com or eservice ellex com Reference GSB 10 07a Ellex Global Service eservice ellex com service hotline 61 8 8104 5240 OCTOBER 2010 UPDATES Fao ELEExX Global Service Updates Last Call for Registrations Global Service Training November 2010 This is our last call for registrations for the upcoming Global Service Training Course to be held in the offices of Ellex Services Europe Clermont F
5. OCTOBER ZO Ow UPD ARES FROM e Bibex Ellex Company Updates 2010 Holiday Period Office Closure Dates Where has the year gone The holiday season is almost upon us once again and we would like to notify you of the following office closure dates taking place during the festive season Please refer to these dates outlined below Adelaide Head Office December 22 noon to January 10 2011 Ellex Services Europe December 27 to 31 2010 Please be advised that the Sales Administration Department based out of the Adelaide head office will be available from Wednesday 29 December through to Friday 31 December inclusive In addition there will be a skeleton staff operating from this department from Tuesday 4 January through to Friday 7 January 2011 Please contact Stacey Crane Account Manager at scrane ellex com for any assistance throughout this period Global Service will provide an update to all distributors shortly concerning the technical Support coverage taking place during the holiday season Ellex Head Office 82 Gilbert Street Adelaide SA 5000 Australia 61 8 8104 5200 info ellex com ellex com OCTOBER 2010 UPDATES FROM ELLEX sales and Marketing Updates Last Call for Registrations Global Sales Training November 2010 Now is the time to register if you haven t already done so for our next Global Sales Training Course taking place from November 2 5 2010 in Clermont Ferrand France The course wil
6. ates ose 2010 Last Call for Registrations Global Service Training November 2010 continued Week Two Photocoagulators and Ultrasound Monday 22 November 9 00 4 30pm e Solitaire presentation e Solitaire hands on including service mode menus module replacement alignment calibration trouble shooting and PAF processes Tuesday 23 November 9 00 5 30pm e Discussion questions on previous day e Integre e Integre hands on including service mode menus module replacement alignment calibration slit lamp adjustments trouble shooting and PAF processes Wednesday 24 November 9 00 5 30 0m e Discussion questions on previous day e Integre Duo presentation e Integre Duo hands on including service mode menus module replacement alignment calibration slit lamp adjustments trouble shooting and PAF processes Thursday 25 November 9 00 5 30pm e Discussion questions on previous day e Integre Duo hands on continued Friday 26 November 9 00 4 30pm e Discussion questions on previous day e Ultrasound presentation e Eye Cubed presentation e Eye Cubed hands on operation probe use and performance verification Please note Week One YAG SLT and Ultrasound and Week Two Photocoagulators and Ultrasound may be attended separately or consecutively for training in the complete Ellex product line Places are strictly limited so we suggest you secure your attendance soon if you hav
7. d cover plate i i g i T f lil El LESE G j l ol i Switchlock Emergency stop switch Laser power on switch Reference GSB 10 05a Ellex Global Service eservice ellex com service hotline 61 8 8104 5240 Global Service Updates ose 2010 Introduction of Super Q V2 Console continued Fig B New V2 Super Q Console gt S N 10400 AS ponme Signal cable lay DC Voltage Foagubator YAG Power _ _ DC Power Supply Supp Swich Emangency stop switch ides ia Laser Power On Switch Micra Display PEE Front Pare Spares DC Power Supply 20r o2 Sor hes DC PSU se Ss 10400 6933775 OPARE BC POUTTSUR SVZ YAG Power Supply OTOS OPARE AO PSU SURER QF Note that this includes the PCB and capacitors and fits all Super Q consoles Isolation Transformer 6928945 SPARE TRANSFORMER LOP3106 SUPER Q If you have any questions relating to this update please contact Craig Leak at cleak ellex com or eservice ellex com Reference GSB 10 05a Ellex Global Service eservice ellex com service hotline 61 8 8104 5240 OCTOBER 2010 DUP DATES FROM ELEEX Global Service Updates Integre Yellow Error Codes During the verification and validation of the Integre Yellow software V3 02 an issue with a subset of error codes being reported incorrectly has been identified This was noted in the Integre Duo Integre and Integre Yellow Service Manual Issue 2 0 released a
8. e eyecubedV4_1 1 0 msi to the Desktop and double click the icon 7 Select REMOVE to uninstall the current Eye Cubed software Eye Cubed has beon Ssuccesstully uninstalled pearance on Eye Cubed Uninstall spits eS Click iha freh Sattar boa meat P meadalmkior i Dop mimi pg he REL oe retired a i bey eyed ET CE nite amp bd Baden F nakar dese shan bahi bestan eyecubed Tasismatriisiia m arum Raak TEPEE a R E ThA pa bmi he ba erara hey ae idh Baira rogi Fer Tids I bHionie sd ba srra q a pen bet ghana Wc PY 8 Double click on the eyecubedV4_1 1 0 msi icon again to install the Eye Cubed V1 1 software Reference GSB 10 07a Ellex Global Service eservice ellex com service hotline 61 8 8104 5240 Global Service Updates ose 2010 New Generation Eye Cubed V4 Software Update V1 1 0 continued Welcome to the Eye Cubed Lie Agree Installation Wierd Pod Tiri gee arb he drt agree ees ceed u Ermi Sr eee Pa F F a ee p eyecubed aA eee ae Cheb fe cre re ners 20F BR Dae peer pte he oppii Lee im tiem ipl Te appie e 3s parsed fe ha rmi ah al mer aw ae een a ee ee kar pe ka peters aa kasika p Faia 7 Eye Cube no ae ee eae ae aa D successfully installed fe petal pee a teers Hiie chet Pe Promo dar ret pried opie eam eyecubed ie Mm i rarh jaar lomi He melal ai Hrne aja L agmi ber Ba 9 When the installation is complete
9. en t already done so Please click here to download the course enrolment form completed forms are to be returned by email to eservice ellex com For additional course information please contact Craig Leak at cleak ellex com or Youssef Afkir at yafkir ellex com Ellex Global Service eservice ellex com service hotline 61 8 8104 5240
10. errand France The course will take place from Monday 15 November to Friday 26 November 2010 and will offer all participants comprehensive service training on the entire Ellex pro duct range Please refer to the following agenda overview for the topics that will be covered throughout the course Week One YAG SLT and Ultrasound Monday 15 November 9 00 5 00pm e Ellex overview e Laser generalities e Super Q presentation e Super Q hands on including module replacement alignment calibration slit lamp adjustments trouble shooting and PAF processes Tuesday 16 November 9 00 5 30pm e Discussions questions on previous day e Super Q hands on continued e Ultra Q Solo Tango presentation e Ultra Q Solo Tango hands on including module replacement alignment calibration slit lamp adjustments trouble shooting and PAF processes Wednesday 17 November 9 00 5 30 0m e Discussions questions on previous day e Ultra Q Solo Tango hands on continued Thursday 18 November 9 00 5 30pm e Discussions questions on previous day e Ultra Q Solo Tango hands on continued Friday 19 November 9 00 4 30pm e Discussions questions on previous day e Ultrasound presentation e Eye Cubed presentation e Eye Cubed hands on including operation probe use and performance verification Ellex Global Service eservice ellex com service hotline 61 8 8104 5240 Global Service Upd
11. her details for the events listed above over the coming months In the meantime please visit ellex com events to keep up to date on Ellex s event schedule and for the opportunity to register to attend selected events Ellex Head Office 82 Gilbert Street Adelaide SA 5000 Australia 61 8 8104 5200 info ellex com ellex com OCTOBER 2010 DUP DATES FROM ELEEX Global Service Updates Introduction of Super Q V2 Console Ellex has revised the design of the Super Q console Please be advised that the design change does not impact the clinical use product registration certification or the exterior appearance of the Super Q and will only impact spare parts Please refer below for a summary of this change as well as the impact this will have on spare parts Nb this change was implemented on Super Q serial number 10400 Summary of Design Change The voltage selector isolating transformer and DC power supply have been removed and replaced with the multi voltage DC power supply used in the Tango Solo and Ultra Q consoles It is therefore no longer necessary to select the input voltage on the console The YAG power supply has also been redesigned using surface mount components and has exactly the same function and is 100 compatible with the previous PCB Fig A Original Super Q Console lt S N 10400 Signal cable DC power supply YAG power supply i Isolating transformer rate F f TEN Fa fa an
12. l be divided into three sessions over three and a half days offering comprehensive training on lasers and ultrasound with a specific focus on the New Generation Eye Cubed ultrasound system Not only will the course provide you with a comprehensive overview of Ellex products and their clinical applications but you will also have the opportunity to experience these products in a hands on environment Please be advised that each training day will commence at 9 00am and will conclude at 5 30 0m except for the final day which will conclude at 12 30pm It is important that participants arrive in Clermont Ferrand one day before training commences and do not leave the course until 12 30pm on the final day If you are yet to secure your place at this course please contact Nicolas Bruel at nbruel ellex com Ellex Head Office 82 Gilbert Street Adelaide SA 5000 Australia 61 8 8104 5200 info ellex com ellex com OCTOBER 2010 UPDATES FROM ELLEX sales and Marketing Updates Special Pricing Offers from Ellex Clearance Sale We are pleased to offer a limited number of ex demonstration Solitaire accessories at special distributor prices Please refer below for further details Ex Works Adelaide Australia Part Number Description Items Serial Discount and Conditions Number 6339510 Solitaire LIO 4C1085 6 months warranty ee ee eos 6 months warranty ptt 6 months warranty 6339555 Endo Probe Peripheral 1 box Expiry 25 Febr
13. t the time This update is to ensure that the issue is understood and communicated to all distributors Errors Affected All Eye Safety Filter errors are incorrectly reported as E512 Power Monitor Fails to Detect Power If you receive an E512 Check the flat cable connected to the Eye Safety Filter for good condition and contact Check the Eye Safety Filter for free and smooth movement Attempt to operate the system with the Eye Safety Filter in the fixed position If the Eye Safety Filter appears to be functioning correctly troubleshoot the Power Monitor and the E ae Laser Cavity for correct operation Errors Logs and System Config files Please note that the Error Logs and System Config files cannot be exported to the MMC card in the Service mode If you attempt to export the files the system will report an E212 error and automatically restart We do not currently have a solution to this and the logs cannot be exported from the system The above issues will be resolved in the next release of Integre Yellow software If you have any questions relating to this update please contact Craig Leak at cleak ellex com or eservice ellex com Reference GSB 10 06a Ellex Global Service eservice ellex com service hotline 61 8 8104 5240 OCTOBER 2010 UPDATES Fao ELEExX Global Service Updates New Generation Eye Cubed V4 Software Update V1 1 0 Ellex is pleased to announce the V1 1 0 software release for the New
14. uary 2011 Curved 25 gauge Ex Works Clermont Ferrand France Part Number Description Serial Discount and Conditions Number Please be quick to avoid missing out on these special offers If you would like to secure any of these items please contact Stacey Crane at scrane ellex com Numbers are limited and are available on a first come first served basis Ellex Head Office 82 Gilbert Street Adelaide SA 5000 Australia 61 8 8104 5200 info ellex com ellex com OCIOBER ZOIOSUPDATE SIF ROMIE EEE Sales and Marketing Updates Updated Electronic Product Brochure Files The Ellex product brochures have recently undergone a revamp and electronic versions of these files are now available for the full line of Ellex laser and ultrasound products Whilst some of these updates are only subtle you will notice content and design updates for the most part including the introduction of a new SLT segment color featured in the Tango and Solo brochures Electronic copies of each brochure can now be downloaded from the downloads and links section of each respective product page at www ellex com If you with to translate these brochures to meet your local market needs please contact marketing ellex com for artwork files and copy files for translation Artwork files will soon be made available via the Ellex website Please also keep an eye out for the new Ellex Marketing Materials Reference Guide available
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