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Service support and diagnostics (V8.1)

1. Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 79 Message concept of PCS 7 5 5 Understanding messages List Content Process control list The process control list provides a view of the alarm log filtered according to process alarms and comparable ones Example Rack failure Process alarms are also displayed in the following lists e Incoming alarm list e Acknowledged alarm list e Outgoing alarm list e History list Operation list The operation list provides a view of the alarm log The operation list contains the operator log Examples e The operator has set the controller setpoint to 5 bar e The operator has activated the drive The following figure illustrates the path a message takes through the message lists ALARM LOG INCOMING ALARM LIST All unacknowledged alarms ACKNOWLEDGED OUTGOING ALARM ALARM LIST LIST Acknowledged pending Alarms cleared before Views of the alarms acknowledgement Alarm log filtered lists HISTORY LIST PROCESS CONTROL LIST OPERATION LIST Alarm log All alarms operator information and status changes are saved to the alarm log You can use the filters to read specific information from the alarm log Service support and diagnostics V8 1 80 Service Manual 11 2014 A5E32786000 AA Message concept of PCS 7 5 5 5 5 5 Understanding messages Overflow of message buffer Overflow of message buff
2. 5 4 How to determine the source of a message Procedure 1 Enable the message list by clicking ia Activate Deactivate Autoscroll 3 In the message list select the message for which you need additional information 4 Click Open Infotext 5 Note the message number and use Alarm Logging to determine the source of the message Service support and diagnostics V8 1 76 Service Manual 11 2014 A5E32786000 AA Message concept of PCS 7 5 5 Understanding messages 5 5 Understanding messages 5 5 1 Introduction Overview You can find important information for understanding the PCS 7 message concept in the following sections Message types in message lists and archives Page 78 Target groups of messages Page 79 Message lists in process mode Page 79 Overflow of message buffer Page 81 Message priorities Page 81 Influencing messages Page 82 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 77 Message concept of PCS 7 5 5 Understanding messages 5 5 2 Message types in message lists and archives Message types in message lists and archives Messages are divided into the following classes Term Definition Operator Input messages Operator Input messages are generated when an operator controls process variables for example changes the operating mode of a con troller e PCS 7 generates operator input messages automatically if you use faceplates prepared from
3. 7 300 I O modules Reference manual S MATIC S7 300 Programmable Controller Module Specifications e Diagnostic data for the signal modules Additional information is available in the ET 200M Signal Modules for Process Automation http support automation siemens com WWi view en 7215812 manual or in the ET 200M distributed I O device HART analog modules http support automation siemens com WW view en 22063748 manual 7 300 fail safe signal modules Manual S MATIC Programmable Controller S7 300 Fail safe Signal Modules e Diagnostics of F SM errors e Properties front view connection and block diagram 7 300 Ex I O modules Manual S MATIC Programmable Controller S7 300 ET 200M Ex I O modules e Digital input module Properties e Diagnostics for analog modules e Module view and block diagram Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 17 Diagnostics for hardware displays Components ET 200M You can find information about diagnostic options in the following manuals and sections Manual S MATIC ET 200M Distributed I O Commissioning and Diagnostics e Diagnostics by means of LED display IM 153 1 IM 153 2 e Diagnostics with STEP 7 ET 200iSP Manual S MATIC ET 200iSP Distributed I O Commissioning and Diagnostics e Status and error LEDs on IM 151 2 e Insertion and removal of modules e Line break
4. Changes to the configuration Replacement of and changes to components Bear in mind that uncharacteristic situations can occur in the plant after activation Make sure the activation of components and secondary systems is carefully directed Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 83 Failure What next 6 1 Activities in the event of a fault Examples of causes Possible causes Initial diagnostics CPU fault e Fault due to internal error CPU diagnostics e Fault due to external error CP fault e Fault due to internal error Module Diagnostics gt Special Diag a Faultdtie t externalerror TORR gt NCM S7 Diagnostics CP Information from e Module folder e Operating mode folder e Diagnostic buffer folder I O module fault e Fault due to SIMATIC station Module diagnostics gt Status infor component mation e Fault due to external influences ers diagnostics infor such as a short circuit on the module terminals PC component fault If the PC is running If the PC is defective e Fault due to events e Repair replace e Faulty connections e Restore data Service support and diagnostics V8 1 84 Service Manual 11 2014 A5E32786000 AA Failure What next 6 2 Preparing for expert support 6 2 Preparing for expert support 6 2 1 Information on cause of fault Introduction Topic area Information Supporting e WHAT Actions for making ess
5. 3 5 Licenses and license keys 5 6 Select the license Select the menu command Target system gt Upgrade for the automation system Note System Expansion Card and selected CPU 410 Expansion Packs form a unit Executing the subsequent menu command CPU gt Upgrade confirms the order of the upgrade with the selected components System Expansion Card und CPU 410 Expansion Packs The license keys of the selected CPU 410 Expansion Packs are deleted and a PO Activation File is displayed in the list The System Expansion Card and the PO Activation File form a unit once assigned The upgrade is valid for this System Expansion Card You need to create a Support Request and send the PO Activation File to Siemens Customer Support as an attachment You can find information about this in the section How to send the PO Activation File Page 60 Note PO Activation File PO Activation Files are created automatically in the following directory on the engineering station Documents gt Siemens gt Automation gt PCS 7 gt Activations Standard name of a PO Activation File lt Project name gt lt Name of the automation system gt lt Name of the CPU gt lt Date_YYYYmmdd_hhmmss gt act Example Proj AS1 CPU410 20140922 173055 act Additional information You can find information on the expert mode in the following documents Section Enabling expert mode Page 65 e Automation License Manager See also
6. You can find information on the PU 410 Expansion Pack in the section Ordering an upgrade for a CPU 410 5H Page 58 You can access the CPU for which you want to perform the PO upgrade with the engineering station via a PCS 7 project Preparing for an upgrade creating the PO Activation File 1 4 Select the menu command Edit gt Connect target system gt Connect disconnect AS 410 The Connect target system dialog box displays the list of automation systems that are linked with the Automation License Manager If you want to connect an additional automation system click the Add button The project dialog is displayed Inthe PCS 7 project select the automation system for which you want to perform the PO upgrade Click Apply A SIMATIC PCS 7 AS 410 folder is created under My Computer The automation system and the Online subfolder are visible in this folder The current PO volume of the automation system is shown in the Online folder Using drag and drop transfer the license keys of the CPU 410 Expansion Packs to the folder of the automation system for which you want to perform the PO upgrade If you have selected the wrong automation system you can move the license keys of the CPU 410 Expansion Packs Open the Online folder in the tree view of the automation system Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 59 Ensuring Availability
7. Configured element Reference Lifebeat monitoring Configuration manual Process Control System PCS 7 Op erator Station Diagnostic screen for PC diagnostics Configuration manual Process Control System PCS 7 Op erator Station WinCC System Info channel Online help for WinCC Information System Communica tion gt System Info Diagnostics for systems with redundant Configuration manual Process Control System PCS 7 Op OS PCs erator Station Checking module properties 1 Open the project in the SIMATIC Manager 2 In the component view select the SIMATIC station Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 69 Configuring diagnostics conditions 4 1 Requirements for diagnostics 3 Double click the Hardware object in the detail window HW Config opens 4 Double click the module you wish to check The properties dialog box for the selected module opens 5 Browse the individual tabs for appropriate options Activate the diagnostic properties depending on the module type Available diagnostic options can be found in the following tabs Diagnostics Inputs Outputs Options SIMATIC modules with diagnostic properties The following components are available in PCS 7 diagnostic capable modules e 7 400 e 7 300 modules e ET 200M e ET 200S e ET 200iSP e ET 200pro e DP slaves e DP AS i link e Diagnostic repeaters e Network components SCALANCE A
8. Options for accessing PCS 7 documentation You can find the PCS 7 documentation at the following locations e On the Process Control System SIMATIC PCS 7 DVD e After installation on the computer e On the Internet Service support and diagnostics V8 1 Service Manual 11 2014 AS5E32786000 AA Preface Full versions of the documentation are available from the Technical Documentation SIMATIC PCS 7 website www siemens com pcs7 documentation www siemens com pcs7 documentation Note PCS 7 Readme Internet version The information provided in the PCS 7 Readme on the Internet takes precedence over all PCS 7 documentation Please read this PCS 7 Readme carefully it contains important information and amendments on PCS 7 PCS 7 documentation on the Process Control System SIMATIC PCS 7DVD e PCS 7 Readme DVD version The PCS 7 Readme on the Process Control System SIMATIC PCS 7 DVD contains important information about PCS 7 and takes precedence over the PCS 7 documentation supplied with the product After installation of PCS 7 you can find the Process Control System PCS 7 PCS 7 Readme document in the Windows Start menu using the following path Siemens Automation gt SIMATIC gt Product Notes gt lt language gt e You will find the most important PCS 7 system documentation at the following locations On the S MATIC PCS 7DVD in the _Manuals folder On the engineering station as online help CHM
9. e Always observe the plant specific rules and government regulations when making changes to your system e Observe the plant specific boundary conditions and adjust the work accordingly e Always bear in mind that changes in a system can impact other parts of the system 7 18 2 Diagnostics for the PCs 7 18 2 1 Windows System Information Calling Enter the following in the Run dialog of the Start menu msinfo32 Service support and diagnostics V8 1 118 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 18 Diagnostic tools Overview Topic Detailed information Called via Additional information PC configura Operating system System Overview Online help of the oper tion Operating system version ating system PC NAME Processor BIOS data Users currently logged on Time zone Size of the work memory Information on the swap file Graphics card Type of graphics card Control Panel gt System Online help of the oper and Security gt System ating system Tools gt Device Manager Graphics card Graphics set Set resolution of graphics card Shortcut menu on the Online help of the oper tings desktop ating system or Control Panel gt Appear ance and Personaliza tion gt Display Adjust resolution Printer Display of existing printers Start gt Devices and Online help of the oper Printers ating system Drives Recognized internal and exter Control Panel gt System Online
10. e Configuration manual Process Control System PCS 7 Engineering System e Configuration manual Process Control System PCS 7 Operator Station e Online help in the SIMATIC Manager for the menu item Configure PCS 7 message system Service support and diagnostics V8 1 74 Service Manual 11 2014 A5E32786000 AA Message concept of PCS 7 5 3 Origin of a message 5 3 Origin of a message Message path Messages can originate in different locations in PCS 7 depending on the configuration Each message is given a time stamp The event which causes a time stamp to be assigned to a message depends on the place where the message has originated Irrespective of where they originate all messages are handled in the same way regarding how they are displayed and archived on the PCS 7 OS Origin of a Process Message Figure 5 1 The letter A in the picture symbolizes an alarm message in PCS 7 Additional information You can find information on configuring messages in the following documentation e Configuration manual Process Control System PCS 7 Engineering System e Configuration manual Process Control System PCS 7 Operator Station For information on configuring messages with enhanced time stamp accuracy refer to the PCS 7 Process Control System 10 ms Time Stamping function manual Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 75 Message concept of PCS 7 5 4 How to determine the source of a message
11. e Diagnostics on PROFIBUS PA Page 108 e Diagnostics on PROFINET Page 107 e Diagnostics on FOUNDATION Fieldbus Page 109 e Diagnostics for the OS Page 110 e Diagnostics for the BATCH station Page 111 e Diagnostics for the Route Control station Page 112 e Diagnostics for the time of day Page 113 For many components you will find displays on the front panel indicating the status of the component and any errors Analyzing these displays enables you to obtain information without intervening in the system The additional product manuals you will need for this analysis can be found in the section Diagnostics for Hardware Displays Page 114 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 2 Introduction 7 2 Diagnostics with the maintenance station asset management Diagnostics with the maintenance station asset management With PCS 7 V6 1 and higher a PCS 7 system can be fully diagnosed with the help of the Maintenance Station The Maintenance Station is an operator station that is specially configured and assigned parameters for use in diagnostic and maintenance functions We particularly recommend the use of a Maintenance Station in medium and large PCS 7 systems Maintenance Station With the Maintenance Station PCS 7 enables you to call up information on the states of all PCS 7 components on diagnostics screens which are hierarchically structured As
12. section e You can generate an image of the partition on which the project database is located e You can export import the partial routes of SIMATIC Route Control For additional information refer to the How to back up project data from SIMATIC Route Control Page 32 section Additional information e Manual Process Control System PCS 7 SIMATIC Route Control Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 31 Ensuring Availability 3 2 Data backup 3 2 5 2 How to back up project data from SIMATIC Route Control Introduction This section describes the separate backup of partial routes from SIMATIC Route Control to a file Note You can back up the partial routes with the offline project data from SIMATIC Route Control The interface blocks are part of the PCS 7 project and are backed up during the archiving of the PCS 7 project Preparing the database backups Before performing a backup you must always carry out the following steps in Route Control engineering e Check the database consistency via the menu command Options gt Check Consistency e Compress the database via the menu command Options gt Compress Database Creating a backup 1 Select the multiproject project in the SIMATIC Manager 2 Select the Options gt SIMATIC Route Control gt Engineering menu command The Route Control Engineering dialog box opens 3 Select the menu command Options gt Export Im
13. 2a CP type and TCP connections operating mode UDP connections E mail connections Service support and diagnostics V8 1 126 Service Manu al 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 18 3 3 Call Overview 7 18 3 4 Calling Overview SCALANCE X 300 X 400 Observer function Called via Web Based Management or TELNET 7 18 Diagnostic tools Topic Status redundancy manager Detailed Information The observer function provides error diagnostics and error protection for ring structures ring redun dancy in plant bus termi nal bus Called via Enter the following in the Run dialog of the Start menu cmd In the DOS window enter TELNET Addi tional information in the documentation S MAT IC NET Industrial Ethernet SwitchesSCA LANCE X 300 X 400 Additional information Documentation S MA T IC NET Industrial Ether net Switches SCALANCE X 300 X 400 Called via Web Based Management SCALANCE X 200 X 300 X 400 Loop detection Information on Loop detection Detailed information Called via The Loop detection function allows you to specify the ports for which loop detection should be enabled Web Based Management Additional information Manual Industrial Ethernet Switches PH SCALANCE X 200 Manual Industrial Ethernet Switches SCALANCE X 300 X 400 7 18 3
14. Additional information is available in the section Enabling expert mode Page 65 e Fora redundantly configured automation system you must select the CPU 410 Expansion Packs in such a way that the PO volumes are evenly distributed between the System Expansion Cards after the update Examples of the size of individual CPU 410 Expansion Packs when upgrading a redundantly configured automation system Expand AS by the PO vol Possible size of the individual CPU 410 Not possible ume Expansion Packs 300PO 6 x 100PO 1x 100PO 1x 500PO 500PO 2 x 500PO or 10 x 100PO 1x 500PO 5x 100PO Service support and diagnostics V8 1 58 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 5 Licenses and license keys Ordering a CPU 410 Expansion Pack The following options are available for ordering 3 5 2 3 Requirements Contact your Siemens representative www siemens com automation partner www siemens com automation partner Order online www siemens com industrymall www siemens com industrymall How to prepare for the upgrade of the System Expansion Card CPU 410 5H as of Firmware Version 8 1 The CPUs for which you want to upgrade the system expansion card are switched on and functional Making the preparations does not depend on the CPU operating mode CPU 410 Expansion Pack The license keys of the CPU 410 Expansion Pack are stored on a drive that is available on the engineering station
15. Click on the Save button The backup file is generated Import Export Assistant Using the IEA you can export import the following batch objects to from a file with the extension sx e Libraries e Basic recipes e Formula categories Service support and diagnostics V8 1 28 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 2 Data backup The export is supported in SIMATIC BATCH V6 1 or higher Note For reasons of performance you should only export import one recipe to from a file when exporting importing large recipes Note All referenced objects such as libraries materials and formula categories are included in the export All formulas that belong to a formula category are included in the export Starting with the Import Export Assistant IEA e Start the export assistant from BatchCC by selecting the Options gt Export menu command e Start the import assistant from BatchCC by selecting the Options gt Import menu command Additional information e SIMATIC BATCH Manual 3 2 4 3 How to restore data from a backup Introduction You can restore the data from a backup file and update the Batch process cell in the SIMATIC BATCH Control Center BatchCC Requirement No Batch process cell is available in the BatchCC Reading a backup 1 In BatchCC select the menu command Options gt Restore The Restore dialog box opens 2 Select the storage location for the backup fil
16. Failure and malfunc Manual e Failure and Replacement of a PROFIBUS DP Master Failure and Replacement of a Redundant PROFIBUS DP Interface Module Failure and Replacement of a Redundant PROFIBUS DP Slave Failure and Replacement of Redundant PROFIBUS DP Lines Failure of devices configured using PDM Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Manual S MATIC The Process Device Manager Device Replacement 149 Failure replacement and return 8 1 Failure replacement and return guide to documentation Scenario Automation systems Information can be found in Section Failure of aCPU ina redundant AS Configuration manual Process Control System PCS 7 Fault Tolerant Process Control Systems Failure of the Master CPU Failure of synchroni zation between the CPUs in a redundant AS Configuration manual Process Control System PCS 7 Fault Tolerant Process Control Systems Failure of a Fiber Optic Cable Communication Failure and malfunc tion SCALANCE X 400 Operating instructions SIMATIC NET Industrial Ethernet Switches SCALANCE X 400 Installation and Commissioning Installation and removal Displaying LEDs Replacing the C PLUG Failure and malfunc tion SCALANCE X 200 Commissioning manual SIMATIC NET Industrial Ethernet SCALANCE X 100 and SCA LANCE X 200 product line Instal
17. Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 21 Ensuring Availability 3 2 Data backup Procedure Note You can find the setup for PKZjp on the Process Control System SIMATC PCS 7DVD PKZip is automatically installed during the PCS 7 system setup 1 In the SIMATIC Manager select the menu command File gt Retrieve The Retrieve Select an archive dialog box opens 2 Edit the following settings for the archive file Inthe Search in list Enter the drive and folder where the project was archived Inthe File name box Enter the name of the file where the project was archived 3 Click Open to save your settings The Select destination directory dialog box opens 4 Select the destination directory project folder in the list 5 Click OK to apply your settings The retrieval is finished when the Retrieving dialog box closes 3 2 2 4 How to archive and retrieve a multiproject Introduction You can store a multiproject in compressed form in an archive file in the same way as individual projects or libraries This can be done on a hard disk or on transportable storage media such as a ZIP disk If individual projects of a multiproject are stored on more than one PC in a network you must use the following programs to archive the multiproject PKZip This program is installed automatically together with PCS 7 STEP 7 add on package Recommendation
18. master in the automation system this CPU can go to STOP after multiple transfer errors when performing the upgrade Additional information e Section Ordering an upgrade for a CPU 410 5H Page 58 e Section How to prepare for the upgrade of the System Expansion Card Page 59 e Section How to perform the upgrade of the System Expansion Card Page 62 Service support and diagnostics V8 1 64 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 5 Licenses and license keys 3 5 2 8 Enabling expert mode You can force an upgrade of the System Expansion Card of a CPU in some situations To do this you need to open the Connect target systems dialog box in the Automation License Manager You can select the Enable expert mode check box in the following situations if you accept the effects Situation Effects If you want to force the upgrade of the e The upgrade cancels the limitation on the number of System Expansion Card of a CPU with a POs for this automation system Surplus EO volume e The surplus process objects are lost If you want to run the upgrade in a redun If the active CPU master in the automation system is the dant automation system with different PO CPU with the lower PO volume this CPU can go to STOP volumes on the System Expansion Cards when transfer errors occur repeatedly of the CPUs If the transfer of a PO Release File fails e The PO Release File is transferred
19. 3 Select the menu command Edit gt Connect target system gt Connect disconnect AS 410 The Connect target system dialog box displays the list of automation systems that are linked with the Automation License Manager 4 Click OK The connected automation systems are displayed in the list 5 Inthe tree view open the automation system for which you have received the PO Release File 6 Use drag and drop to transfer the PO Release File to the Online folder of the automation system The upgrade is completed The time needed for this depends on the load of the automation system 7 After a successful upgrade the utilized files in the upgrade directory PO Release File and PO Activation File are deleted The Automation License Manager displays the new PO volume for the updated System Expansion Card Additional information You can find information on the expert mode in the following documents e Section Enabling expert mode Page 65 e Automation License Manager Service support and diagnostics V8 1 62 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 5 Licenses and license keys 3 5 2 6 Upgrade of a redundantly configured automation system Objective Requirements Basic procedure The PO volume is to be increased for a redundantly configured automation system You can access the CPU for which you want to perform the PO upgrade with the engineering station via a PCS 7 project The CPUs
20. 39 Creating 28 Backup 28 154 Creating users 132 Custom functions 26 D Data 29 Restoring from a backup 29 Data backup 17 26 27 31 33 PCS 7 OS 26 SIMATIC BATCH 27 SIMATIC Route Control 31 With backups 17 With image file 33 Default folder 26 Global actions 26 Local actions 26 Project functions 26 Standard functions 26 Device information 143 Device status 143 DiagMonitor 124 Diagnostic functions based on CP type and operating mode 128 Diagnostic repeaters 142 Determining the module status 142 Diagnostics Router 127 Switches 127 Diagnostics for the BATCH stations 111 Diagnostics for the Route Control stations 112 Diagnostics on Foundation Fieldbus 109 Diagnostics on PROFIBUS PA 108 Display configuration 143 Displays 114 Diagnostics for the hardware 114 DOS window command prompt 83 DP slave 141 Diagnostics 141 DP slave diagnostics 142 DP slaves 125 Status 125 Drive capacities 131 Drives 119 120 Sharing 120 Drives and folders 120 E Engineering station 20 21 Backing up configuration data 20 21 Ensuring Availability Preventive Measures 15 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Index ESM 145 Status 145 Ethernet diagnostics and statistics functions 127 Event triggering 131 Event viewer 120 Example 42 Determining the current firmware version 42 Export Operator and display texts 25 SIMATI
21. 5 Overview Network Connections Windows dialog box Topic Status of network cards on Industri al Ethernet Detailed information work adapters Dynamic display of the status of physical and virtual net Called with In the Start menu via the Network Connections Additional information Online help of the oper ating system Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 127 Diagnostics in PCS 7 7 18 Diagnostic tools 7 18 3 6 NCM S7 Calling Overview 7 18 3 7 Calling 128 In the Siemens SIMATIC programs Start menu STEP 7 gt NCM S7 gt Diagnostics Topic General CP diag nostics and statis tics functions Detailed information Operating mode Connected stations Station related statistics func tions Station overview Additional information Online help NCM Diagnostics Topic General diagnostic functions e Manual SIMATIC NET NCM S7 for PROFIBUS Called via General tab e Mode specific di agnostics Dynamic information about the operating mode of the communication functions of CPs connected online FMS connections DP master diagnostics Communication status of slaves and call of data for DP slave diagnostics DP slave diagnostics non passive slaves PROFIBUS con nections DP master DP slave FDL connection FMS connection PROFIBUS con nections Faults and inconsistenc
22. 7 project Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 43 Ensuring Availability 3 3 Hardware update Procedure 1 Open SIMATIC Manager 2 In the component view select the SIMATIC station in which the IM is located 3 Double click the Hardware object in the detail window HW Config opens 4 Select the IM whose firmware you want to update 5 Select the menu command PLC gt Update Firmware The Update Firmware dialog box opens 6 Make the settings in accordance with the table below 7 Click Execute The firmware is updated Settings in the Update firmware dialog box Location of the firmware file Action In the Firmware File group specify the folder where you placed the file for the firmware update If you want to search you can use Browse to open Explorer Activation of new firm ware Use the Activate firmware after download check box to specify when the new firmware is to be activated as follows Select the Update firmware after download check box if the IM is to perform an automatic RESET after the new firmware was successfully loaded The new firmware is active following the restart Clear the Update firmware after download check box to prevent the IM from performing a RESET reset the new firmware was loaded The new firmware becomes active only after the power supply has been switched off Firmware update in a redu
23. PROFIBUS 145 PROFIBUS diagnostics with diagnostic repeater 142 PROFINET 145 Redundancy state control 135 Redundancy status 134 Shares for drives folders and files 120 SIMATIC Manager 138 153 Index SIMATIC PDM 143 Station Configuration Editor 123 SYSTEM diagnostics control engineering 147 System Tools Local Users and Groups 121 WinCC System Info channel 131 WinCC Channel Diagnostics 132 Calling NCM S7 Industrial Ethernet 126 Calling NCM S7 PROFIBUS 128 Calling sharing for drives folders and files 120 Causes 83 Of a CP fault 83 Of a CPU fault 83 Of a PC component fault 83 Of an I O module fault 83 Command line input 122 Command prompt 122 ipconfig 122 netstat 122 ping 122 Comparing project versions 34 Components accessible online 140 Computer management 119 Calling 119 Configuration 103 122 Diagnostics 103 Configuration information 147 Connection status 125 133 On the client 133 On the server 133 Connections 110 132 143 Diagnostics of AS OS connections 110 With SIMATIC PDM 143 Consistency 125 CP 341 firmware update 46 CP 443 1 firmware update 48 CP 443 5 Extended firmware update 50 CP diagnostics and statistic functions 126 CP status 126 CP type and diagnostics based on the operating mode 126 CPU 104 Diagnostics 104 CPU diagnostic buffer 86 Reading 86 CPU fault 87 Preparing diagnostics 87 CPU load 131 CPU operating system Firmware 39 Update
24. SIMATIC Management Console Li cense required Plant view gt Shortcut menu command Deter mine inventory data Additional information is available in the online help for SIMATIC Management Console Network configuration NetPro Page 125 Network gt Check Consistency Established connections to SIMATIC stations NetPro Page 125 Select CPU PLC gt Activate Connection Status Status of network cards on Industrial Ethernet Windows Network Connections dialog Page 127 Control Panel gt Network and Internet gt Network Connections gt Change Adapter Settings Note Select the Details view Connections to other stations IP ad dress MAC address Command line input Page 122 Enter the following in the Run dialog of the Start menu cmd In the DOS window enter the ping lt IP address gt Determining MAC addresses and TCP IP addresses Command line input Page 122 Enter the following in the Run dialog of the Start menu cmd In the DOS window enter ipconfig all Infrastructure server DHCP WINS DNS Command line input Page 122 Enter the following in the Run dialog of the Start menu cmd In the DOS window enter ipconfig all PC station Set PC Station Page 122 In the Start menu Siemens SIMATIC programs SIMATIC NET gt Set PC Station Redundant switches e SCALANCE X 300 e SCALANCE X 400 Observer function Page 127 En
25. Security gt Admin istrative Tools gt Computer Management gt Sys tem Tools gt Event Viewer Note Only blue icons all correct Function of standard network modules Set PC station Page 122 Inthe Start menu Siemens SIMATIC programs SIMATIC NET gt Settings gt Set PC Station In the tree view select PC Station gt Network Module modules gt Softnet IE Click Test Online verification of operating capabili ty of redundant OS components Displaying the redundancy state Page 135 Picture must be configured and downloaded to the OS Additional information is available in the config uration manual Process Control System PCS 7 Operator Station Networks and network connections You can find information on this in the section Diagnostics for network connections Page 101 Security settings and patches MBSA Page 129 Enter the following in the Run dialog of the Start menu Mbscali exe Printers and print jobs Printers and print jobs Page 124 In the Start menu in the settings for Printers and Faxes To obtain information about a print job click on the printer executing the job Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 99 Diagnostics in PCS 7 7 4 Diagnostics for PC components Diagnostics for Installed versions of the PCS 7 software Diagnostics tool Installed SIMATIC software Page 125
26. been downloaded to the CPU Open SIMATIC Manager In the component view select the SIMATIC station in which the CP 341 is located Double click the Hardware object in the detail window HW Config opens Double click on the CP whose firmware is to be updated The Properties dialog box of the CP opens Select the General tab Click Parameters The dialog box for the parameterization interface opens Select the menu command Options gt Firmware Update lf the CP is available the firmware version of the current module firmware is indicated VXx y Z If there is no firmware on the CP a message to that effect is displayed This can occur for example if the firmware update was aborted The old firmware is deleted in this case You must download a firmware Inthe Firmware File group specify the folder where you placed the file for the firmware update To search for this open an Explorer window by clicking Browse The version of the selected firmware is displayed under Selected FW version Switch the CPU to STOP 10 Click Download Firmware to start the download procedure to the CP 11 Click Download Firmware to confirm the download procedure If you click Cancel the download is aborted The module will not be operational if this happens Restart the firmware download to make the module operational again Service support and diagnostics V8 1 Service Manual 11
27. containing the IM you want to update 6 Select the shortcut menu command Update Firmware The Update Firmware dialog box opens Both IMs are displayed with order number current firmware version and bus address 7 Select the firmware file to be loaded to the IMs 8 Click Execute The firmware is updated Note There is amomentary loss of redundancy for the station following the update of the respective IMs due to their restart Updating the identifier Note After the firmware update of the IM has been successfully completed update the identifier of the firmware version You can find information on this in the section Hardware Updates Page 36 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 45 Ensuring Availability 3 3 Hardware update 3 3 5 Updating a CP xxx 3 3 5 1 Updating a communication processor CP Introduction In PCS 7 communication modules CPs are used to connect a SIMATIC station to bus systems By updating the firmware you can enhance the CP properties without replacing the hardware Update capability of CPs Overview 3 3 5 2 Introduction 46 The specific properties of a module are retained when there is a firmware update The CP type is not changed by a firmware update CP type Update capability Article number CP 341 Can be updated in all versions CP 443 1 Can be updated in all versions CP 443 5 Extended Can be updated
28. file for the SIMATIC Manager application Onthe engineering station as a PDF file in the Windows Start menu using the following path Siemens Automation gt SIMATIC gt Documentation gt lt language gt Note The following PCS 7 system documentation is included Catalog Overview Process Control System PCS 7 PCS 7 Documentation Configuration manual Process Control System PCS 7 Engineering System Function manual Process Control System PCS 7 PCS 7 PC Configuration Configuration manual Process Control System PCS 7 Operator Station Function manual Process Control System PCS 7 OS Process Control e The product documentation is installed with the relevant product Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Preface PCS 7 documentation on the Internet current versions The latest documentation on the PCS 7 versions is available from the Technical Documentation SIMATIC PCS 7 website e Inthe section Software manuals for SIMATIC PCS 7 The link to the latest system and product documentation of the particular PCS 7 version The link to download the Setup for the latest system documentation PCS 7 Documentation Portal Setup Note PCS 7 Documentation Portal Setup Setup includes the complete system documentation for PCS 7 PDF files and online help e You can install this Setup without PCS 7 e The following documentation is updated when you install the Se
29. icons show the redundancy state of the redundant OS servers in the diagnostic area You can find information on the block icons displayed for redundant components in the documentation Process Control System PCS 7 Maintenance Station 7 18 4 10 Time master role of the OS server status Overview The status of the time master OS server on the plant bus can be displayed in a plant picture A BCE network adapter or up to two communication processors for example CP 1623 can be used as the access point for time synchronization You can determine the status of the access points in the process mode when the following internal text tags are configured on a faceplate e Network adapter 1 TimeSyncDevice1State e Network adapter 2 TimeSyncDevice2State Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 135 Diagnostics in PCS 7 7 18 Diagnostic tools Information on Detailed information Called with Additional information Time master for Status information Process picture on the OS You can find information on oo sta e Active master e Configured text tags on ati ore es el us elp of the Win nforma e Standby master the faceplate Raney ea e Slave e Deactivated 7 18 5 Diagnostics for the BATCH station 7 18 5 1 Status icons in the BATCH server taskbar Overview Information on Detailed information Called with Additional information Status server BATCH Launch Coordinator i
30. in all versions The sections below describe procedures for updating firmware e CP 341 firmware update Page 46 e CP 443 1 firmware update Page 48 e CP 443 5 Extended firmware update Page 50 How to perform a firmware update of the CP 341 This section explains how to update the CP 341 firmware 6ES7 341 1xHO1 OAE0 Firmware V1 x NOTICE Firmware as of V2 x As of firmware V2 x 6ES7 341 1xH02 0AE0 you execute the update in HW Config Select the menu command PLC gt Update firmware in HW Config For more information refer to the S7 300 CP 341 Point to Point Communication Installation and Parameter Assignment http support automation siemens com WW view en 1117397 manual Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Ensuring Availability Preparations 3 3 Hardware update Compare the type and version of the modules you are using with the information in the document PCS 7 Released Modules If you need to replace the CP contact your Siemens representative Requirements for the firmware update Procedure 9 STEP 7 V5 3 or higher is installed on the programming device or PC The update file for the firmware update is available on the programming device PC The software package Configuration package for point to point communication as of V5 0 is installed supplied with the CP The valid parameter assignment is stored in HW Config and has
31. in diagnostics The Maintenance Station has to be configured Additional information is available in the documenta tion Process Control System PCS 7 Maintenance Station Status of redundant servers Status icons in the Route Control server taskbar Page 138 Taskbar Established connections to Sl MATIC stations NetPro Page 125 NetPro Online view gt Select CPU PLC gt Activate Connection Status 112 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 16 Diagnostics for time of day 7 16 Diagnostics for time of day Overview Diagnostics for Diagnostics tool Called via AS CPU time SIMATIC Manager Page 138 Select CPU PLC gt Set Time of Day AS CPU time Module Information Page 141 Station gt Open Online Select CPU PLC gt Set Time of Day PC time Managing the operating sys Control Panel gt Clock Language and Region gt tem Page 119 Date and Time Do not change these settings Activated time services Windows System Utilities Control Panel gt System and Security gt Admin istrative Tools gt Services Windows timer Synchronization status on the terminal bus Set PG PC Interface Page 123 Inthe Start menu Siemens SIMATIC programs SIMATIC NET gt Set PG PC Interface Select interface gt Click Diagnostics gt In the Time group Configuration of time displayed in oper ator contro
32. menu command Options Update catalog Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 53 Ensuring Availability 3 4 Software update 3 4 Software update 3 4 1 Software updates Information For additional information on the update of the PCS 7 software refer to the Process Control System PCS 7 Software update without utilization of the new functions Process Control System PCS 7 Software update with utilization of the new functions For information on updating redundant operator stations in runtime refer to the section Guidelines for updating a redundant OS in runtime in the manual Process Control System PCS 7 Fault Tolerant Process Control Systems A brief overview of this is provided in the Updating the PCS 7 OS in runtime Page 67 section of this documentation Information on installing hot fixes are included in the respective software package with the hot fix Information on software update Note Note the following An update replaces existing software packages with newer versions of the software Make sure that you select the latest software packages of the new version You may have to operate the PC stations while updating the software packages In some cases you must confirm a restart of the PC during installation of the software If you want to update a PCS 7 project of a previous PCS 7 version with a current PCS 7 version proceed as described in the softw
33. need to take several measures to implement a security concept Only the entirety of all security measures provides optimum protection for a system You can find additional information on this in the whitepaper Safety Concept in PCS 7 and WinCC Basic Document Transmission paths The data can be transmitted along the following routes e Telephone line modem e Network connection e g internal TCP IP connection of the plant Options of remote diagnostics and remote administration of a PCS 7 plant On PC stations it is recommended to use the following tools for remote diagnostics and administrative access to PCS 7 plants e VNC The RealVNC Enterprise Edition software is approved for remote service access as of PCS 7 V8 0 e RDP The use of the Remote Desktop Protocol RDP is solely permitted for remote maintenance of PCS 7 clients Moreover no server services e g WebNavigator server DataMonitor server OPC server may be run on these computers Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 89 Failure What next 6 2 Preparing for expert support You can find additional information on this in the installation manual Process Control System PCS 7 PCS 7 PC Configuration Additional information e Whitepaper Security Concept PCS 7 and WinCC Basic Document section Security requirement e Installation manual Process Control System PCS 7 PCS 7 PC Configuration 6 2 7 Interacti
34. the SIMATIC station 7 18 7 1 SIMATIC Manager Calling In the Siemens SIMATIC programs Start menu SIMATIC Manager Service support and diagnostics V8 1 138 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 Overview Topic Diagnosing hard ware Detailed information Quick view icons indicate operating status or module status Called via PLC gt Diagnostics Set ting gt Hardware Diag nostics Then Module Informa tion gt Update F5 key 7 18 Diagnostic tools Additional information Online help for STEP 7 topic Hardware diag nostics and trouble shooting You can find information on this in the section Module information Page 141 Additional information Double click on the icon Module Informa tion Use this menu command to read out information on the selected module Select CPU or CP PLC gt Module information Online help for STEP 7 topic Hardware diag nostics and trouble shooting You can find information on this in the section Module information Page 141 Operating mode Displays the operating mode of the current module RUN STOP This requires an online con nection to the CPU Select CPU or CP PLC gt Module information Time Checks sets time of day Select CPU PLC gt Di agnostics Setting gt Set Time of Day Online help for STEP 7 topics CPU Clocks with Time Zone Setting and Summer Winter Time a
35. the libraries e lf you are using faceplates in the PCS 7 project that were created according to the PCS 7 Process Control System Programming Instructions for Blocks documentation these faceplates can generate PCS 7 compliant Operator Input messages Process messages Process messages signal process events that take place in the automa ted process such as limit value violations and operating messages e Process messages are predefined for the blocks and therefore do not need to be configured Message texts and message priority can be modified as needed in the object properties for the CFC blocks These modifications can also be made centrally in the process object view or by means of import export operations e Operating messages are a subgroup of process messages They signal process values that can be used to evaluate a process related component such as an operating hours counter Process control messages Process control messages are generated when PCS 7 detects and sig nals errors in components within its own system Such errors range from failure of a component to a wire break message for a connected I O signal Process control messages are generated by the driver blocks in PCS 7 and do not need to be configured System messages System messages are messages that are triggered by self diagnostics of a device System messages are usually included in the process control messages or process messages operating mes
36. 0 Control Panel gt System and Security gt Administrative Tools gt Computer Manage ment gt System Tools gt Shared Folders gt Shares Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 4 Overview Diagnostics for PC components 7 4 Diagnostics for PC components Diagnostics for Status of PC stations redundancy Diagnostics tool Maintenance Station Page 95 Called via The Maintenance Station is an operator station that is specially configured for use in diagnostics The Maintenance Station has to be configured Additional information is available in the docu mentation Process Control System PCS 7 Main tenance Station PCS 7 plant e Administrative tasks e Acquisition of inventory data e Installed SIMATIC software e Installed license keys SIMATIC Management Con sole Page 66 In the Start menu Siemens SIMATIC programs SIMATIC gt SIMATIC Management Console License required PC configuration Windows System Information Page 118 Enter the following in the Run dialog of the Start menu msinfo32 Note You can save the system information to a file 1 Select in the Start menu under Options gt System Programs gt System Information 2 Select the menu command File gt Save Functions of drivers logs and services Managing the operating sys tem Page 119 Control Panel gt System and
37. 1 Failure replacement and return guide to documentation Scenario Information can be found in Section Switchover response Manual Process Control Sys Switchover response of BATCH clients in of BATCH clients in fem PCS 7 SIMATIC BATCH the event of a BATCH server failure the event of aBATCH server failure Reaction of Route Manual Process Control Sys Reaction of Route Control Servers to Control Servers to tem PCS 7 SIMATIC Route Failures Failures Control Switchover response Manual Process Control Sys Switchover response of Route Control of Route Control cli fem PCS 7 SIMATIC Route clients in the event of a Route Control ents in the event of a Control server failure Route Control server failure Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 151 Failure replacement and return 8 1 Failure replacement and return guide to documentation Service support and diagnostics V8 1 152 Service Manual 11 2014 A5E32786000 AA Index A Access levels 120 Activities 83 In the event of a fault 83 Additional diagnostics options for PCS 7 144 Adjustments 38 After hardware changes 38 Analysis Mechanical assets 145 Archiving 20 22 30 Batches 30 Multiproject 22 Project 20 Technology directory 30 Technology FTP Server 30 Technology SQL Server 30 AS OS connections 110 Diagnostics 110 Asset management 69 Authoriza
38. 2 Inthe Start menu Siemens SIMATIC programs WinCC gt Tools gt Channel Diagnostics Displaying the status of the connected OS servers on the OS client Area overview Page 134 In WinCC Area overview gt Status of the con nected server icon OS is in process mode Operating capability of redundant OS components Displaying the redundancy state Page 135 Picture must be configured and downloaded to the OS You can find information about this in the config uration manual Process Control System PCS 7 Operator Station Time master role of the redundant OS server Time master role of the OS server status Page 135 The tags TimeSyncDevice1 State and TimeSyncDevice2State need to be config ured on a faceplate The OS must be loaded General system information of an OS server WinCC System Info channel Page 131 Picture must be configured and downloaded to the OS You can find information about this in the config uration manual Process Control System PCS 7 Operator Station OS fault preparing diagnostics Only to support experts You can find information on this in the section OS fault preparing diagnostics Page 88 Status PCS 7 Web Server Internet Explorer http lt server_address gt sta tus html 110 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 14 Diagnostics for the BAT
39. 2014 A5E32786000 AA 47 Ensuring Availability 3 3 Hardware update Note Before deleting the older firmware the CP checks if the order number of the firmware to be downloaded is permitted Result The new firmware is installed in the operating system memory of the CP The progress of the installation is indicated by a progress bar and a percentage under Done Once the firmware update is complete the module is ready for immediate operation 3 3 5 3 How to perform a firmware update of the CP 443 1 Preparation e Compare the type and version of the modules you are using with the information in the document PCS 7 Released Modules e If you need to replace the CP contact your Siemens representative Requirements for the firmware update e STEP 7 V5 3 or higher is installed on the programming device or PC e The update file for the firmware update is available on the programming device PC e Network adapter for Ethernet card for example CP 1613 standard network adapter Determining the MAC address of the CP 443 1 When updating firmware you must know the current MAC address of the CP 443 1 1 Open SIMATIC Manager 2 In the component view select the CP 443 1 for which the firmware is to be updated from below the SIMATIC station 3 Select the CPU gt Diagnostics Settings gt Module Information 4 Click Special Diagnostics The NCM S7 diagnostics tool opens Note If the NCM S7 diagnostics do not star
40. 5 Click OK 6 If you have to manage several project specific languages repeat steps 3 to 5 for each language Please note that you then have to set different export file names or target directories Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 25 Ensuring Availability 3 2 Data backup 3 2 2 7 How to back up custom functions and actions Introduction PCS 7 enables you to create dynamic sequences in your OS project by creating custom functions and actions These functions and actions are written in ANSI C language You must back up any project functions standard functions local actions and global actions that you have created or modified Project and standard functions Project functions and standard functions have file names with the extension fct By default PCS 7 places these functions in the following folders e Project functions are placed in the library folder of the OS project e Standard functions are placed in the aplib folder in the installation directory of PCS 7 Local and global actions Local and global actions have file names with the extension pas By default PCS 7 places these actions in the following folders e Local actions are placed in the lt Name of PC gt Pas folder of the project directory e Global actions are placed in the Pas folder of the OS project Additional information e Online Help for WinCC Information System 3 2 3 Backing up
41. 6000 AA Diagnostics in PCS 7 Overview 7 18 Diagnostic tools The components and tools listed below are not part of PCS 7 and are used for advanced testing and diagnostics Below you will find some of the diagnostics applications suitable for PCS 7 e SIMATIC PCS 7 Condition Monitoring Library Page 145 e BANY add on product Page 145 e SYSTEM Process Control Diagnostics add on product Page 147 7 18 8 2 SIMATIC PCS 7 Condition Monitoring Library The SIMATIC PCS 7 Condition Monitoring Library is an additional block library based on the blocks of the PCS 7 Advanced Process Library The library is used for diagnostics and maintenance of mechanical assets e g pumps and valves The included blocks provide cost efficient monitoring and analysis of the mechanical assets They are supported to increase the efficiency and availability of the plant and detect possible damages at an early stage 7 18 8 3 BANY add on product Overview BANY is a Microsoft Windows based tool used for documentation diagnostics recording and analysis of your PCS 7 Ethernet PROFINET and PROFIBUS networks The program packages below can be supplied separately or as a bundle Program packages BANYnet BANY PROFIBUS Application Diagnostics tool for Ethernet networks Diagnostics tool for PROFI BUS networks Program call after installation via the Start menu Programs gt BANYnet Programs gt BANY PROFIBUS
42. 62 System expansion card SEC The CPU 410 5H is scaled according to the maximum loadable process objects with the System Expansion Card The System Expansion Card is plugged into a slot located on the back of the CPU CPU 410 Expansion Pack This product entitles you to upgrade the System Expansion Card of a CPU 410 5H A CPU 410 Expansion Pack includes the following e An upgrade license COL e A data medium with the corresponding upgrade license key In order to use the CPU 410 Expansion Pack you need to prepare and perform an upgrade as described in the procedure PO Activation File File containing all information for generating the PO Release File with the new PO volume that is needed for the upgrade The PO Activation File is created by the Automation License Manager and must be sent to Siemens Customer Support Note System Expansion Card and PO Activation File form one unit The System Expansion Card and the PO Activation File form a unit once assigned The upgrade is valid for this System Expansion Card Support Request You need to create a Support Request and send the PO Activation File to Siemens Customer Support as an attachment You will receive the PO Release File as an answer PO Release File File for the upgrade to the requested PO volume For the upgrade to take effect the PO Release File must be assigned to the original System Expansion Card with the Automation License Manager You obtain th
43. ATIC pro grams PC DiagMonitor gt Management Explorer 7 18 Diagnostic tools Additional information Online help Only a SIMATIC PC can be used as a monitored computer DiagMonitor requires device drivers for specific types Detailed information Installed software and ver sions language version of the PCS 7 software Called via In the Start menu Sie mens SIMATIC pro grams SIMATIC gt Prod uct Information gt Instal led Software Additional information Online help Information on SIMATIC soft ware installed on the comput In the Start menu Sie mens SIMATIC pro grams SIMATIC gt SI MATIC Management Console License re quired Network view gt Shortcut menu command Deter mine inventory data Additional information is available in the online help for SIMATIC Man agement Console 7 18 2 11 Installed SIMATIC software Overview Topic Installed versions of the PCS 7 soft ware Installed versions of the SIMATIC software ers 7 18 3 Diagnostics in the network 7 18 3 1 NetPro Calling In SIMATIC Manager or HW Config select the menu command Options gt Configure Network Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 125 Diagnostics in PCS 7 7 18 Diagnostic tools Overview Topic Detailed information Called with Additional information Consistency of Nodes that are not networked Network gt Check Co
44. Archive the multiproject on an engineering server Requirements for archiving a multiproject 22 e Atool is installed for archiving project data default PAZ p PKZipis automatically installed during the system setup from PCS 7 e Archiving a multiproject is a cross project function Therefore no other process can access any of the projects in the multiproject during archiving Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 2 Data backup Archiving a multiproject 1 2 Select the multiproject in SIMATIC Manager Select the menu command File gt Archive The Archive dialog box opens Select the Multiprojects tab Confirm the selected multiproject by clicking OK to save your entries Make the following settings for the archiving Inthe Save to drop down list Select the drive and folder Inthe File name box Enter the name of the file in which the data are to be saved Click Save to apply your settings The Archive Options dialog box opens If you want to archive the project on floppy disks select the size of the diskette For additional information about this dialog box click Help Click OK The archiving process begins When the Archive dialog box closes archiving is finished Retrieving a multiproject 1 2 3 Result In SIMATIC Manager select the menu command File gt Retrieve I
45. BANY PNIO Diagnostics tool for PROFI NET networks Programs gt BANY PNIO Requirements e The PC to be used for analyzing PROFIBUS with BANY PROFIBUS must be equipped with a PROFIBUS network adapter CP 5512 e If you wish to analyze the terminal bus and plant bus at the same time the PC must be equipped with two Ethernet network adapters Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 145 Diagnostics in PCS 7 7 18 Diagnostic tools BANYnet The table below lists the options for diagnosing Ethernet networks using BANYnet Detailed information Called via Additional information System configuration Comparison of target actual config In the Start window via the Online help uration graphical overview lifebeat Plant Manager button monitoring Message frame traffic Interpretation including PCS 7 In the Start window via the Online help statistics batch analysis Bus Analysis button Bus recording Parallel recording special trigger Called via menu in the Bus Online help filter Analysis dialog box BANY PROFIBUS The table below lists the options for diagnosing PROFIBUS networks using BANY PROFIBUS Topic Detailed information Called via Additional information System configuration Comparison of the target and actual In the Start window via the Online help configuration graphical overview Plant Manager button master slav
46. C BATCH 28 Exporting importing batch objects 28 F Failure characteristics 67 Redundant interface 67 Failure replacement and return guide to documentation 149 Fault 138 On the PROFIBUS 138 Firmware Updating 39 Firmware update 43 46 CP 341 46 IM 43 Interface module 43 Firmware version 42 Determining 42 FMS connections 128 Folder 26 For PCS 7 OS data 26 Folders 120 Sharing 120 Full diagnostics using the Maintenance Station 95 G General CP diagnostics and statistic functions 128 Graphics card 119 Graphics driver 119 Graphics settings 119 H Hard disks 119 Hardware 36 114 138 Diagnostics 138 Diagnostics for displays 114 Update 36 Hardware configuration 123 Preparing the PC station 123 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA HART device 138 Hiding messages 82 Hot restart 67 Redundant interface 67 HW Config 104 140 Calling 140 Diagnostics for the CPU 104 Module Information 140 Icons in the taskbar 136 138 BATCH server 136 Route Control server 138 IM 43 Firmware update 43 Import Export Assistant 28 Importing SIMATIC BATCH 28 Industrial Ethernet Switches 127 Industrial Ethernet bus 135 Information 85 About cause of fault 85 Interactive operator control and monitoring with the OS Web Option 90 Interface module 43 Firmware update 43 L Launch Coordinator Status symbols 136 Library 24 B
47. CH Stations Overview 7 14 Diagnostics for the BATCH Stations Diagnostics for Operating capability of all BATCH com ponents and communication connec tions Diagnostics tool Maintenance station Page 95 Called via The maintenance station is an operator station that is specially configured for use in diagnostics The maintenance station has to be configured Additional information is available in the docu mentation Process Control System PCS 7 Main tenance Station Status of the BATCH server Status icons in the BATCH Taskbar server taskbar Page 136 Status of master Status icons in the BATCH Taskbar server taskbar Page 136 Status of the standby server partner Status icons in the BATCH Taskbar server server taskbar Page 136 Status of the batches Status display at order folder Order folder Page 137 Additional information is available in the docu mentation Process Control System PCS 7 SI MATIC BATCH Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 111 Diagnostics in PCS 7 7 15 Diagnostics for the Route Control stations 7 15 Diagnostics for the Route Control stations Overview Diagnostics for Diagnostics tool Called via Operating capability of all SIMAT IC Route Control components and communication connections Maintenance Station Page 95 The Maintenance Station is an operator station that is specially configured for use
48. CONFIG PDL in process mode Lifebeat Monitoring must have been set up Status of process interface Status of connections Page 134 In the WinCC Explorer Options gt Status of Con nections Client server connections Status of multi user operation Page 133 In the WinCC Explorer Options gt Status of Multi User Operation Determine stations Find IP address and MAC address Message frames Collisions BANY add on product Page 145 If you have installed BANYnet call the program with the menu command Start menu gt Programs gt BANYnet PROFIBUS DP connections You can find additional information in the section Diagnostics on PROFIBUS DP Page 106 PROFIBUS PA connections You can find additional information in the section Diagnostics on PROFIBUS PA Page 108 Status of devices which support SNMP e g network switches PC DiagMonitor Page 124 In the Start menu Siemens SIMATIC programs PC DiagMonitor gt Management Station 102 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 6 Diagnostics during configuration 7 6 Diagnostics during configuration Overview Diagnostics for Diagnostics tool Called with Consistency of hardware configuration Consistency of PC station configuration Block consistency in a SIMATIC station HW Config Page 140 Station Configuration Editor Page 123 S
49. Called via In the Start menu Siemens SIMATIC programs SIMATIC gt Product Information gt Installed Soft ware Language version of the PCS 7 software e European language version __SIMATIC PCS 7 EU__ e Asian language version __SIMATIC PCS 7 CHS__ PCS 7 bundle PCs PC DiagMonitor Page 124 PC DiagMonitor is started automatically on bun dle PCs when the PC starts up Monitoring RAID disks PCS 7 Bundle PC only PC DiagMonitor Page 124 PC DiagMonitor is started automatically on bun dle PCs when the PC starts up Note Manufacturers of RAID systems often provide diagnostic programs along with the RAID sys tem Check the information of the RAID manu facturer 100 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 5 Diagnostics for network connections 7 5 Diagnostics for network connections Overview Diagnostics for Diagnostics tool Called via Connections with diagnostic capability Maintenance Station Page 95 The Maintenance Station is an operator station that is specially configured for use in diagnostics The Maintenance Station has to be configured Additional information is available in the docu mentation Process Control System PCS 7 Main tenance Station Determining inventory data of network components SIMATIC Management Console Page 66 In the Start menu Siemens SIMATIC programs SIMATIC gt
50. Con sole Page 66 In the Start menu Siemens SIMATIC programs SIMATIC gt SIMATIC Management Console Li cense required Plant view gt Shortcut menu command Deter mine inventory data Additional information is available in the online help for SIMATIC Management Console Modules and CPs with diagnostics capa bility HW Config Page 140 Station gt Open Online I O modules and CPs with diagnostics capability Module displays Module Information Page 141 Evaluating the Module Display Page 114 Select the SIMATIC station in SIMATIC Manag er or the CPU in HW Config Select the menu command PLC gt Module Infor mation Notes on the manuals Diagnostics for Hardware Displays Page 114 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 105 Diagnostics in PCS 7 7 9 Diagnostics for PROFIBUS DP 7 9 Overview Diagnostics for PROFIBUS DP Diagnostics for Devices and connections with diagnos tic capability Diagnostics tool Maintenance Station Page 95 Called via The Maintenance Station is an operator station that is specially configured for use in diagnostics The Maintenance Station has to be configured Additional information is available in the docu mentation Process Control System PCS 7 Main tenance Station Determining inventory data of field devi ces SIMATIC Management Con sole Page 66 In the Start men
51. Control e You can find information on the configuration of a PCS 7 plant with a Web Diagnostics server and Web Diagnostics client in the function manual Process Control System PCS 7 PCS 7 OS Web Option e You can find additional information on the Maintenance Station for field device diagnostics in the function manual Process Control System PCS 7 Maintenance Station e You can find information on using SIMATIC PDM for field device diagnostics in the section SIMATIC PDM Page 143 e Section Lifebeat monitoring Page 129 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 97 Diagnostics in PCS 7 7 3 Diagnostics for PC user settings 7 3 Overview 98 Diagnostics for PC user settings Diagnostics for Defining users setting authorizations for access to files and folders Windows users and user groups Diagnostics tool Windows User Man agement Page 121 Called via Control Panel gt System and Security gt Administrative Tools gt Computer Manage ment gt System Tools gt Local Users and Groups WinCC users User administrator Page 132 Open WinCC Explorer by selecting the menu command Editors gt User Adminis trator gt Open PCS 7 users user roles and rights in PCS 7 applications In the Start menu Siemens SIMATIC pro grams SIMATIC Logon gt Configure Sl MATIC Logon Shares Shares for drives fold ers and files Page 12
52. FIQIN OT a message zieden edena Gees an evan eis in ce Ea a Taia a eves eg hate EnaA ey 75 5 4 How to determine the source of a message sssisisssrreesrrrrsssrrinnestinnnesttenneetntnasserennnennanaa 76 5 5 Understanding M SSQQ eS cccceceeeeee eee eeetne eee e terete eee e eee eta aaee eee eeenaaeeeeeeeeenaaeeeeeeneeeeaaaea 77 5 5 1 Introd ctio i n te tie esaa Tac a a e Ais aa Nah Beate tcc aa ae aTa nea TE eatnaeden 77 5 5 2 Message types in message lists ANd ArChiVeS eeeceeeeeeeeeeeeeeeeeeeeeeetneeeeeeeeetaaeeeeeeeeeneaaaaa 78 5 5 3 Target groups of MessagaS ieran a aeiiae aia REAS aTa dene VURE A ANANA AS a aa 79 5 5 4 Message lists in process MOCE ccccccceeeeeeeeeeeeneeee eee eineeeee eee eaaeeeeeeetiaeeeeeeeetiieeeeeeeee aaa 79 5 5 5 Overflow of message DUTTON imania iad ana Git a eee Ae 81 5 5 6 Message priorities merssas naii i a ani a a a aE a ATE aa a AS 81 5 5 7 InfTlUENCING MESSAaGeS 2 02 Seniesa in eee Ree ee eee ee 82 Failure What Next so 5 0 ceescatiten se tiasestien tee ine E A tne 83 6 1 Activities in the event of a fault ececccccceccecceceeceeeeeeeeeecaaeaaecaeeeeeeeeeeeseesececccaesaeeeeeeeeetsetes 83 6 2 Preparing for expert SUPPOMT ccccecceeceeee cece eee e eee e eee tae teae a a a aaa a e a aaea 85 6 2 1 Information on Cause Of fAUIt eee eccece eee e cece cece eee eeeaaeaecaeeceeeeeeeeeeeeseesececcncececaeeeeeeeteeeseees 85 6 2 2 Plant dOGumentatlonicz stscess
53. How to perform the upgrade of the System Expansion Card Page 62 3 5 2 4 How to send the PO Activation File Requirement e You have created a PO Activation File for a CPU 410 5H e The PO Activation File is available on a computer with Internet access 60 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 5 Licenses and license keys Note PO Activation Files are created automatically in the following directory on the engineering station Documents gt Siemens gt Automation gt PCS 7 gt Activations Sending the PO Activation File via Support Request 1 Open the following web page in the Internet browser http Awww siemens com automation support request 2 Step 1 Select a product Enter the following in the Product Order number input field CPU 410 Click Search In the Product range list you will find the entry SIMATIC PCS7 Select the CPU 410 option box Select the check box Problem with SIMATIC authorization license Click Next 3 Step 2 Select an application case Enter the following in the input field Upgrade CPU 410 Click Next 4 Step 3 Our solutions Click Next 5 Step 4 Describe a problem Make the entries in the mandatory fields Enter the following in the Details input field Request PO Activation File Inthe Attachment area click Browse Navigate to the PO Activation File o
54. IMATIC Management Con sole Page 66 In the Start menu Siemens SIMATIC programs SIMATIC gt SIMATIC Management Console Li cense required Plant view gt Shortcut menu command Deter mine inventory data Additional information is available in the online help for SIMATIC Management Console CPU HW Config Page 140 Select CPU Menu command Station gt Online CPU Module displays Module Information Page 141 Evaluating the Module Display Page 114 Select the SIMATIC station in SIMATIC Manag er or Select the CPU in HW Config Select the menu command PLC gt Module Infor mation Notes on the manuals Diagnostics for hardware displays Page 114 CPU fault preparing diagnostics Only to support experts CPU fault preparing diagnostics Page 87 104 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 8 Diagnostics for modules 7 8 Diagnostics for modules Overview Diagnostics for Diagnostics tool Called via Diagnostics of all diagnostic capable modules Maintenance Station Page 95 The Maintenance Station is an operator station that is specially configured for use in diagnostics The Maintenance Station has to be configured Additional information is available in the manual Process Control System PCS 7 Maintenance Station Determining inventory data of automa tion systems SIMATIC Management
55. IMATIC Manager Page 138 Menu command Station gt Check Consistency Click the following icon in the taskbar m Analyze Status column table entry Select SIMATIC Station gt S7 Program gt Blocks Menu command Edit gt Check Block Consistency Chart consistency in a SIMATIC station SIMATIC Manager Page 138 Select SIMATIC Station gt S7 Program gt Charts Menu command Edit gt Check Consistency Connection error Open signal interconnections in PCS 7 Operator Station Module Information Page 141 PCS 7 operator station WinCC Select the SIMATIC station in SIMATIC Manag eror the CPU in HW Config Convert pictures Connection functions for a PC station Set PC Station Page 122 In the Siemens SIMATIC programs Start menu SIMATIC NET gt Settings gt Set PC Station Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 103 Diagnostics in PCS 7 7 7 Diagnostics for the CPU 7 7 Diagnostics for the CPU Overview Diagnostics for Diagnostics tool Called via CPU module information redundancy connections Maintenance Station Page 95 The Maintenance Station is an operator station that is specially configured for use in diagnostics The Maintenance Station has to be configured Additional information is available in the manual Process Control System PCS 7 Maintenance Station Determining inventory data of automa tion systems S
56. MPI cable Note Ensure the following for the firmware update of the CP 443 5 Extended e If you want to connect devices that operate with PROFIBUS standard DPV1 to your PCS 7 system after conversion you might have to replace the hardware e g CP type 6GK7 443 5DX03 0XE0 with firmware V5 1 or higher e This hardware requires special device drivers For information on generating the device drivers refer to the Process Control System SIMATIC PCS 7 Programming Instructions Creating Blocks for PCS 7 documentation Preparing for the firmware update 1 Make sure that the required firmware update files are available on the programming device or PC Files for the firmware update are available on the Internet You can find information on this in the section Hardware Updates 2 Switch off the power supply PS of the rack where the CP is inserted 3 Use an MPI cable to establish a direct connection between the MPI interface of your programming device or PC and the PROFIBUS interface of the CP 4 Switch on the power supply of the rack and the programming device or PC Service support and diagnostics V8 1 50 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 3 Hardware update Inthe Siemens SIMATIC programs Start menu select SIMATIC NET gt Set PG PC Interface You use this to establish the access path to the CP 443 5 Extended Example Make the following setting for the CP 5611 FWL Sel
57. Manual 11 2014 ASE32786000 AA Ensuring Availability Troubleshooting When Error Oc curs During insert op eration Install a new GSD Error message The SIMATIC 400 1 station does not support the transmis sion rate of 187 5 kbps of the MBK P node The path file name of the GSD file contains a syntax error File cannot be interpreted Source of Error The entry 187 5_supp 1 is not present Vendor_Name the number of characters between the quota tion marks must not exceed 32 special characters are not al lowed Remedy 1 2 Check Vendor_Name Create a backup copy of the file 3 3 Hardware update Contact the device manufacturer and open it with a text editor such as WordPad Make corrections to the name save the file and link it again Determine the names of the GSD files and the path via the object properties of the DP slave The SIMATIC 400 1 station does not support the transmis sion rate of 187 5 kbps of the MBK P node The decimal separator in the transmission rate must be en tered as a period and notas a comma 1 Create a copy of the file Remarks If the entry 187 5_supp 1 is not present the transmission rate is not supported Contact the device manufacturer Open the original file with a text editor such as WordPad In transmission rate change 187 5 supp 1 to 187 5 supp 1 Start HW Config select
58. OS project data 3 2 3 1 Backing up configuration data Introduction The configuration data of the PCS 7 operator station is automatically backed up when a multiproject is archived A separate backup is not required Backing up OS configuration data Configuration data for the PCS 7 operator station are saved by default in the following folder Siemens WinCC WinCCProjects To back up data compress the project paths in this folder and save them on a suitable medium such as a CD Service support and diagnostics V8 1 26 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 2 Data backup Backing up OS PC data The OS configuration data are located on the PCS 7 engineering station You therefore back up OS server PCs or OS client PCs with an image You can find information on this in the section Backing Up Data by Generating an Image File Page 33 3 2 4 Backing up batch data 3 2 4 1 Backing up configuration data Data backup options SIMATIC BATCH offers several options for backing up and restoring project data Data Menu command for backup op Menu command for restore oper eration ation e Materials Options gt Backup Options gt Restore e Libraries You can find information on this You can find information on this Basic facings in the section How to generate in the section How to restore da P a backup Page 28 ta from a backup Page 29 e Formula categories 2 3 e Formulas e R
59. Si EM ENS Preface Additional support SIMATIC Ensuring Availability Configuring diagnostics diti Process Control System PCS 7 conditions Service support and diagnostics V 8 1 Message concept of PCS 7 Failure What next Service Manual Diagnostics in PCS 7 Failure replacement and return oN O O A O IN Valid for PCS 7 as of V8 1 11 2014 A5E32786000 AA Legal information Warning notice system This manual contains notices you have to observe in order to ensure your personal safety as well as to prevent damage to property The notices referring to your personal safety are highlighted in the manual by a safety alert symbol notices referring only to property damage have no safety alert symbol These notices shown below are graded according to the degree of danger indicates that death or severe personal injury will result if proper precautions are not taken A WARNING indicates that death or severe personal injury may result if proper precautions are not taken A CAUTION indicates that minor personal injury can result if proper precautions are not taken NOTICE indicates that property damage can result if proper precautions are not taken If more than one degree of danger is present the warning notice representing the highest degree of danger will be used A notice warning of injury to persons with a safety alert symbol may also include a warning relating to prope
60. TIC Management Console 66 SIMATIC Manager Calling 138 Faults on PROFIBUS 138 HART devices 138 Licenses 138 Module Information 138 Operating mode 138 PA devices 138 System error 138 Time 138 SIMATIC PDM add on 143 SIMATIC Route Control 31 Backing up configuration data 31 Backing up project data 32 Simatic Shell 130 Software 54 Update 54 Updating 54 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA State 78 145 Messages 78 Station Configuration Editor 123 Calling 123 Status 125 133 136 137 138 145 DP slaves 125 Multi user operation 133 OSM ESM 145 Redundant BATCH servers 136 Redundant Route Control servers 138 Time master role of the OS server 135 Storage media 119 Storage space 131 Supply source 36 Latest operation system version 36 Switches Industrial Ethernet 127 Symbols 137 System 121 138 Local users and groups 121 System error 138 System and system settings 119 System configuration 145 SYSTEM diagnostics control engineering 147 T Target groups of messages 78 79 Target system 141 Time 113 123 138 140 Diagnostics 113 Time Synchronization 123 Time information 131 Time master role of the OS server 135 Time synchronization 135 Timers and counters 131 Tools 98 99 103 104 106 107 110 113 For diagnostics during configuration 103 For diagnostics of OS connections 110 For diagnostics of PC components 99 For d
61. What What is described When When can you perform this action How You can find Information on the topic in the section entitled Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 15 Ensuring Availability 3 7 Introduction Contents Topic area Information Data backup e WHAT Information on backing up and restoring data in a PCS 7 plant Backups are necessary if you want to restore the state of a component or configuration because a hard disk is damaged for example e WHEN You should perform a data backup if changes have been made in a PCS 7 plant e HOW You can find information on creating data backups in the section Options for data backup Page 17 Hardware update A SIMATIC station may switch to STOP mode if you change the hardware e WHAT Information on how to perform a firmware update and the subsequent configuration steps required e WHEN If you want to convert components to a current firmware version because new functions are to be used or errors must be corrected for example e HOW For information on firmware updates refer to the hardware updates Page 36 section Software update A SIMATIC station may switch to STOP mode if you change the software e WHAT Information on converting projects from older versions to a current version There are two types of software updates Updates that utilize the new functions of a new ver
62. X seciveccscecseversnstevecseteevctctis cttersteceecavetenssacatvsnec r E E E 153 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Preface Purpose of this documentation This documentation contains information to support you in the following Performing steps to ensure the availability of a PCS 7 system Verifying requirements for effective diagnostics for your PCS 7 system Understanding the alarm concept of a PCS 7 system Responding appropriately to faults and preparing detailed information about the state of the PCS 7 system for service experts Selecting the correct diagnostic tool enabling you to perform diagnostics on your PCS 7 system with the help provided Disclaimer of liability A WARNING Siemens assumes no liability for improper use of the instructions provided in this documentation or for any consequences that might result for the customer Only trained service employees should be authorized to work on the process control system Always observe the plant specific rules and government regulations when making changes to your system Observe the plant specific boundary conditions and adjust the work accordingly Always bear in mind that changes in a system can impact other sections of the system Target Audience of this Documentation This documentation is intended for use by the following trained service personnel Service Level 1 e PCS 7 users e SIMATIC S7 specialists
63. ackup 24 Lifebeat monitoring 129 Local Area Network 135 Location of error 142 M Maintenance Station 69 Managing users and user groups 119 121 MBSA 129 Memory card Downloading 39 Message 77 Understanding 77 Message concept 78 Basic terms 71 78 155 Index Message flow 78 In WinCC 78 Message flow in WinCC 79 Message frame traffic 145 Message lists 78 Message priority 81 Message system 73 Message types 78 In archives 78 In message lists 78 Module Information 138 Module properties 69 Checking for diagnostics 69 Modules 69 123 140 141 142 Checking 123 Data 141 State 140 141 State with diagnose repeater 142 With diagnostic properties 69 Monitoring components 129 Multiproject 22 Archiving 22 Retrieving 22 Multi user operation 133 Status 133 N NetPro 125 Network 119 Analyzing connected PCs 119 Network adapters and PC cards 119 Network connections Windows dialog box 127 O Observer 127 Obtaining information on a message 76 Online update 39 Operating mode 138 Operating system 36 Supply source for the latest firmware version 36 Order folder 137 Origin and configuration of a message 75 OS 132 Channel diagnostics 132 OS fault diagnostics 88 Preparing diagnostics 88 OS server 135 Diagnostics of redundancy 135 Time master role 135 156 OSM 145 Status 145 Overflow of message buffer 81 P PA device 138 PC components 69 99 Checkin
64. ail offers you the following options e Backup of objects at times specified by the user The backup object is assigned a version when entered in the version archive This version uniquely identifies the object e Retrieving and re using versioned project data e Automatic archiving e Automatic readback You can find additional information on this in the SIMATIC Manager online help Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 2 Data backup 3 2 2 Backing up ES project data 3 2 2 1 How to back up parameter settings of the SIMATIC station Introduction You can change parameters such as controller settings online in the SIMATIC station using the PCS 7 OS and the engineering station Some situations make it necessary to back up the current data blocks FBs or parameter settings from the SIMATIC station This is the case for example when the configuration data have been restored from a data backup You can make use of the following backup options Reading data blocks and FBs from the SIMATIC station Reading charts with current parameters from the SIMATIC station Note These actions overwrite all settings in the configuration with the current values of the system Make sure that the settings for start values for example are correctly maintained Reading data back If you read back the data from the SIMATIC Station you must ensure that hazardous condition
65. ame Example yearmonthdayprojectname 091230name 6 Click Save to apply your settings The Archive Options dialog box opens 7 If you want to archive the project on floppy disks select the size of the diskette For additional information about this dialog box click Help 8 Click OK The archiving process begins When the Archive dialog box closes archiving is completed Write protection Note If you copy the project directly to the CD DVD all files and directories will be write protected Before using the project again you need to remove the Read only file attribute for all files and folders in the project Backing up configuration data Also back up the following configuration data e GSD files Siemens STEP 7 S7Data GSD to another partition or to another drive e C scripts of the standard functions Backup of PDM configuration data on the Engineering Station PDM configuration data is included automatically in the backup of your PCS 7 project Additional information You can find information on product versions in the Process Control System PCS 7 PCS 7 Reaame file see Preface Page 7 3 2 2 3 How to retrieve a project Requirements e The tool that was used to archive the project is installed default PAZ p e The defaults required for the tool that is used to archive the project have been set for additional information refer to the section How to archive a project Page 20
66. aneen EEE AREE REEE E A TERRES FERE 24 3 2 2 6 How to export operator and display texts ccececeeeeeeeeeecaeceeeeeeeeeeeeeeeeteeeeceeneeenneeaeeeeeeaea 25 3 2 2 7 How to back up custom functions and actions ccccecceeee eect eee eeee tect e eee eaeaeaaeeaeeeeeeeeeeaes 26 3 2 3 Backing Up OS project data eero ere E E E 26 3 2 3 1 Backing up configuration data cece ener cere ent e eee eee eee E EAA 26 3 2 4 Backing Up batch Gata rimeno rarer n eke N oieasea mv aiee de A Gee eae nea 27 3 2 4 1 Backing up CONTIG UMATION dataen a agate abbas stheet EEEE A A E 27 3 2 4 2 Howto generals a Dack oelra E T 28 3 2 4 3 How to restore data from a DaCKUD 2 eeeceeeecceeceeceeeeeeeeeeeeeeeeeeeeee ses seeeaeeaeaeaaeeaeeaeeeeea 29 3 2 4 4 How to archive batches 5 5 is canada ee eae Bade inn eae 30 3 2 5 Backing up SIMATIC Route Control data eeceiceeeeeeetnee eren E AAEE A TEREE 31 3 2 5 1 Backing up configuration data ea tere eine eee eee eee eee eaeee aeaa SiE 31 3 2 5 2 How to back up project data from SIMATIC Route Control cceeeeeeeeeeeeeceeeeeeeeeeeteeeeees 32 3 2 5 3 How to restore data from a DaCKUD eeeeeeeeceeeceeceeeeeeeeeeeeeeeeeete tesa eeeeaaeaaaeaaeeaeeaeeeaea 33 3 2 6 Creating arn IMAGO na aa i E bate E E E E 33 3 2 6 1 Backing up data by generating an image fil eee ceeeeeeeeeeeeeeee eee etre eeteeeeee eee eeeaaeeeeeeeeetnaaaa 33 3 2 7 C
67. annot guarantee full consistency However the information in this publication is reviewed regularly and any necessary corrections are included in subsequent editions Siemens AG A5E32786000 AA Copyright Siemens AG 2014 Industry Sector 09 2014 Subject to change All rights reserved Postfach 48 48 90026 NURNBERG GERMANY Table of contents 1 Pretace s aren a aa iaa a a ie ievin a E a a a a aA a aaa aa eaa iaaii 7 Additionial Suppomticv ciiecccsen E A E T T E E EE ETA 13 Ensuring Availability cccccciteveccsettessssnccevesstevenvete cieseiicatecureetduee coeusverdanetadedsens cresteevevideteeenteerssinedewesteneneners 15 3 1 Introductions anane aae a tein mined ea eae meee 15 3 2 D ta pa k p learn Rree ater nee err corner cre trer a tear rere mer ree eer renee err renee seer rere eer rere 17 3 2 1 Options fordata backup ics doce biccadectettachegencet aa aa e Labeacebens vahaseatens sahadsailesahedstectedy 17 3 2 2 Backing up ES project data nesens enn A cute deumiegelettedaniiead SEE 19 3 2 2 1 How to back up parameter settings of the SIMATIC station ceeeeeeeeeeeeeeeeeeeeeeeees 19 3 2 2 2 How tovarchive a projects aenor iner e n A E AAR EE 20 3 2 2 3 Howto reiieve a PrOjO Ch sects exchad tee anchdeeshedtebobiuducaine E E EE T 21 3 2 2 4 How to archive and retrieve a multiproject eseeeessssserressetrrrssstetrrrststttrrnsssttennnssseennnn nna 22 3 2 2 5 How to archive custom libraridSs ruen aiee
68. are update manuals Process Control System PCS 7 Software update without utilization of the new functions Process Control System PCS 7 Software update with utilization of the new functions The benefits of new software versions may only be available with the corresponding hardware You can find information on the recommended hardware for PC stations in the Process Control System PCS 7 PCS 7 Readme Internet version documentation Using the SIMATIC Management Console 54 The SIMATIC Management Console hereafter referred to as Management Console is a software from the SIMATIC PCS 7 product family for central administration of SIMATIC software products You can select the installation of the Management Console in the PCS 7 setup Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 4 Software update You can find information about this in the Process Control System PCS 7 SIMATIC Management Console documentation Service support and diagnostics V8 1 Service Manual 11 2014 AS5E32786000 AA 55 Ensuring Availability 3 5 Licenses and license keys 3 5 Licenses and license keys 3 5 1 Installing and updating license keys You can find information on handling license keys for PCS 7 software in the S MATIC Automation License Manager documentation Upgrading the license keys of software packages To upgrade the license key Upgrade license key and Powe
69. art PKZip from the SIMATIC Manager Requirement e A tool is installed for archiving project data default PAZip Making settings in SIMATIC Manager 1 In SIMATIC Manager select the menu command Options gt Settings The Settings dialog box opens 2 Select the Archive tab 3 Select your preferred archiving program from the drop down list box PAZ pis the default 4 Select the following options Check options Check target directory on retrieval 5 You can set the default path for the archiving or retrieving projects in the Archive directory during area 6 Click OK to apply your settings Archiving a project 1 In SIMATIC Manager select the menu command File gt Archive The Archive dialog box opens 2 Select the Multiprojects or User Projects tab 3 Click Browse and select the project you want to archive from the list 4 Click OK to save your settings The Archive Select Archive dialog box opens Service support and diagnostics V8 1 20 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 2 Data backup 5 Make the following settings for the archiving Select the drive and folder for the archive file from the Save drop down list Inthe File name box enter the file name under which the archive file should be saved Recommendation Name the archive file of the project in such a way that it allows you to deduce the date of the archiving from the n
70. as the Holding Pausing or Held Paused status All other batches are inactive or Com Held status pleted Aborted Stopped E z D SystemOrder The symbol indicates that a time period is required to deter mine the status information of all order folders This is a tran Unknown status sitional status which results in one of the three statuses above Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 137 Diagnostics in PCS 7 7 18 Diagnostic tools Symbol overlaying the order folder Extended combined batch status Q Manual input by an operator is required for at least one batch of the order Operator action amp There is an error in at least one batch of the order Error 7 18 6 Diagnostics for the Route Control station 7 18 6 1 Status icons in the Route Control server taskbar Overview With SIMATIC Route Control status icons in the Route Control server taskbar indicate the redundancy status Information on Detailed information Called with Additional information Status of redun Status display of the serv Double click a status For information on redundant dant servers er in process mode icon to display a field Route Control servers refer Icon in the task Containing information to the S MATIC Route Con EH bar of the Master about the server status tro manual server Br Icon in the task bar of the Stand by server 7 18 7 Diagnostics for
71. ation manual Process Control System PCS 7 Engineering System e Manual Process Control System PCS 7 OS Process Management Service support and diagnostics V8 1 82 Service Manual 11 2014 A5E32786000 AA Failure What next 6 1 Activities in the event of a fault Basic procedure in the event of a fault 1 Evaluate the messages with regard to the following aspects Time Sequence Source 2 Determine the location and area of the fault Note If the components you are using do not have diagnostics capability only secondary faults are signaled Use diagnostic tools to analyze the fault You can achieve the following with the diagnostic tools You can find the cause of a fault or You can verify the presumed cause of a fault You can find the following information in the section Diagnostics for PCS 7 for support The diagnostic tools available for PCS 7 Applications for the various diagnostic tools according to subsystem Note Make use of skilled experts if you cannot find a solution to your problem based on available information For information on this topic refer to the section Additional support Page 13 of this documentation 3 Determine the actions to be taken In a running plant check if a stop is necessary Note Please note the following The following actions may only be carried out by qualified personnel and in compliance with valid statutory provisions and plant specific rules
72. command Station gt Save Compile You can also perform the compiling during the subsequent work 3 3 3 Updating the CPU Preparation Compare the type and manufacture date of the modules you are using with the information in the document PCS 7 Released Modules If replacement of the CPU is required contact your Siemens representative Changing the quantity structure of the CPU for a SIMATIC S7 410 You can find information about this in the section Upgrade of the System Expansion Card for a CPU 410 5H Page 56 Service support and diagnostics V8 1 38 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 3 Hardware update Firmware update for CPU S7 400H Note In a fault tolerant PCS 7 system the S7 400H CPUs must always have a uniform hardware version and the same firmware version Update capability of CPUs The online update of the firmware can be performed using the procedure described below as of the following firmware versions e CPU S 7 400H as of firmware version 4 5 As of firmware version 4 5 the firmware can be updated in RUN mode e CPU S7 400 as of firmware version 5 0 You always need a memory card for a firmware update for older CPUs Components Update CPU S7 400 Update CPU S7 400H PC with external EPROM burner or programming X X device for programming the memory card Memory Card Flash EPROM 8 MB X X STEP 7 X X Files for the firmware update availabl
73. d via Control Panel gt Adminis trative Tools gt Computer Management gt System Tools gt Local Users and Groups deletion of local groups Additional information Online help of the oper ating system Application per missions Standard users language and password changes Selection of the computer from which the user data are to be obtained Selection of the device via which component logon is to be checked Setting a delay time for logging off from SIMATIC Logon In the Start menu Sie mens SIMATIC pro grams SIMATIC Logon gt Configure SIMATIC Logon Online help for S MAT IC Logon Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 121 Diagnostics in PCS 7 7 18 Diagnostic tools 7 18 2 5 Command line commands Calling Enter the following in the Run dialog of the Start menu cmd You can find additional information on the Windows commands named here by searching the Microsoft Help and Support Center Overview Topic Detailed information Called via Additional information Connections Verification of own network Enter ping localhost or Help and Support Cen network adapt adapter ping 127 0 0 0 ter er function Connections Verification of a connection Enter ping PC name or Help and Support Cen network adapt to another Ethernet node ping IP address ter er function Connections Identification of own net Enter ipcon
74. dditional information e Online help PC DiagMon Service support and diagnostics V8 1 70 Service Manual 11 2014 A5E32786000 AA Message concept of PCS 7 5 1 Servicing a system message concept Introduction The message system and diagnostic options of PCS 7 help you to assess the system status You can find information about the PCS 7 message concept in the following sections e PCS 7 message system Page 73 e Origin of a message Page 75 e Determining the source of a message Page 76 e Evaluating and understanding messages Page 77 Basic terms Some basic terms used in the PCS 7 message concept are defined in the following Term Events Definition Events lead to a change in the data status in the automation system For example an event can be the following A bit is modified in an automation system by a change to a process value or after a specified limit value is reached The configuration determines which events trigger a message Messages Messages are triggered by events or by a message frame There are the following message types e Operator input messages e Process messages e Operating messages e Process control messages and system messages Error and fault In PCS 7 the PCS 7 Operator Station operator control and monitoring system is also used to display errors and faults in the process e Error component object status that does not disturb the process for example def
75. ddress contact Technical Support Note The update file may be supplied in an executable self extracting file exe When you want to perform consecutive updates for different module types of module versions you must unzip the update files in separate folders for the different CPUs as follows e Type of module e Product version e Firmware version Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 37 Ensuring Availability 3 3 Hardware update Overview The sections below describe topics related to hardware updates e Adjustments after a hardware change Page 38 e Updating a SIMATIC S7 CPU Page 38 e Updating an interface module IM xxx Page 42 e Updating a CP xxx Page 46 e Working with GSD files Page 52 3 3 2 How to make adjustments after a hardware change Basic procedure A change to the hardware always requires a change to the software Configure the hardware changes in HW Config Compile the changes and then download the data to the CPU You can then physically replace remove or add the modified hardware Procedure 1 Open the project the AS in HW Config 2 Drag the object such as the CPU Type Firmware Version x x from the hardware catalog and drop it into the appropriate slot in the AS configuration table The following message appears Do you want to exchange component with component 3 After verification click Yes to confirm 4 Select the menu
76. e sbb 3 Click Open The backup file is loaded Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 29 Ensuring Availability 3 2 Data backup Updating the Batch process cell 1 Select the Batch process cell in the tree view of BatchCC 2 Select the menu command Edit gt Update Process Cell The Batch Process Cell dialog box opens 3 Click OK The Update Process Cell dialog box opens 4 Compare the columns Current process cell und New process cell line by line Rearrange them if necessary You can find additional information about this in the manual Process Control System PCS Z SIMATIC BATCH 5 Click OK The Updating Process Cell dialog box opens and closes automatically when the update is completed Result In BatchCC the data from the backup file is entered into the batch database and made available again to the plant 3 2 4 4 How to archive batches Long term archive You archive batches in long term archives in BatchCC Long term archives are used for long term storage of batch data in accordance with the FDA Rules e Only completed batches can be archived e Data from long term archives cannot be used to restore defective batch data or batch structures Requirement The archiving technology is preset in BatchCC e Technology Directory The archive files are saved to a shared network folder SIMATIC BATCH does not use any specific login or pas
77. e PO Release File from Customer Support after you send the PO Activation File to Siemens Customer Support Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 57 Ensuring Availability 3 5 Licenses and license keys 3 5 2 2 Ordering an upgrade for a CPU 410 5H Note The information about upgrading process objects PO only applies to a CPU of the type CPU 410 5H as of version V8 1 Process objects of an automation system that require a license Displaying the number of process objects of an automation system that require a license in SIMATIC Manager In the SIMATIC Manager select the menu command Options gt PCS 7 License Information After selecting the Process objects AS RT PO option in the PCS 7 License Information dialog box the objects that can be operated and monitored and generate messages are displayed Only these objects are subject to licensing for process mode and require the license key AS RT PO Specifying the PO volume with the CPU 410 Expansion Pack To upgrade the number of process objects of an automation system that require a license you need at least a CPU 410 Expansion Pack e Anupgrade of the System Expansion Card increases the PO volume of the CPU as follows PO volume on the System Expansion Card PO volume of all CPU 410 Expansion Packs e Potential size of a single CPU 410 Expansion Pack 100 PO 500 PO e Observe the maximum PO volume of the CPU
78. e Start menu under the SIEMENS SIMATIC products select the menu command WinCC Explorer Topic For the OS Creating users Setting access permissions Detailed information Assignment and verification of access permissions for users of the PCS 7 Operator Station e For process mode e For configuration system editors Called via In the tree view of WinCC Explorer select Editors gt User Adminis trator gt Open Additional information Online help for WinCC Information Sys tem see topics User ad ministrator functionality and Preventing unauthor ized operation WinCC Channel Diagnostics In the Siemens SIMATIC programs Start menu WinCC gt Tools gt Channel Diagnosis Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 Overview Topic Connections Trace mode Detailed information Overview of the status of the config ured channels and their connections to the SIMATIC station directly or by network connection through Internet Explorer Trace mode can be activated in proc ess mode this affects runtimes Called with Channels Connec tions tab Only to support ex perts 7 18 Diagnostic tools Additional information Online Help for WinCC Information System How to Test the Chan nel and the Connec tion Online Help for WinCC Information System How to Configure the Trace Functi
79. e correct settings have been activated in the configuration console Note The access point must be set to S7ONLINE CP xxxx ISO Activate the firmware update by clicking Download 10 Check whether the open fwl file includes the required firmware update for the CP Procedure when a download error occurs If the download operation was terminated by an error no LED is lit on the CP 1 2 Switch the power supply of the rack off and on again Repeat the load operation Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 49 Ensuring Availability 3 3 Hardware update If the CP responds to the download start but the download operation does not finish properly it could be that e The same address has been assigned more than once on the plant bus e The load on the plant bus is too high Note If a CP does not respond to a load procedure via the configured MAC address load the CP again via the imprinted address 3 3 5 4 How to perform a firmware update of the CP 443 5 Extended Preparation e Compare the type and version of the modules you are using with the information in the document PCS 7 Released Modules e If you need to replace the CP contact your Siemens representative Requirements for the firmware update e STEP 7 V5 3 or higher is installed on the programming device or PC e The update file for the firmware update is available on the programming device PC e
80. e in the In X X ternet 3 3 3 1 How to perform a firmware update for the CPU as of V5 0 You are provided with several files UPD with the latest firmware to update the firmware of a CPU Download these files to the CPU You do not need a memory card for the online update However it is still possible to perform a firmware update with a memory card Preparation Compare the type and manufacture date of the modules you are using with the information in the document PCS 7 Released Modules If replacement of the CPU is required contact your Siemens representative Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 39 Ensuring Availability 3 3 Hardware update Requirements e STEP 7 V5 3 or higher is installed on the programming device or PC e The update file for the firmware update is available on the programming device PC e The CPU whose firmware is to be updated must be accessible online for example via PROFIBUS MPI or Industrial Ethernet The files containing the latest version of the firmware are available in the file system of your programming device or PC A folder may only contain the files for one firmware version Note For CPUs with a PROFINET interface you can update the firmware via Industrial Ethernet on the PROFINET interface Updating via Industrial Ethernet is significantly faster than MPI or DP depending on the configured baud rate You can update the firmware of th
81. e monitoring lifebeat monitoring Display parameter assignment Bus analysis transmission Bus load measurement interpreta In the Start window via the Online help rates of 9 6 kbps to 12 tion including PCS 7 statistics Bus Analysis button Mbps batch analysis bus bottlenecks available reserves redundancy analysis Bus recording Parallel recording special trigger Called via menu in the Bus Online help filter Analysis dialog The recording can be started and finished automatically with the help of triggers Service support and diagnostics V8 1 146 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 18 Diagnostic tools BANY PNIO The table below lists the options for diagnosing PROFINET networks using BANY PNIO Topic System configuration Detailed information Comparison of the target and actual configuration graphical overview Called via In the Start window via the Plant Manager button Additional information Online help master slave monitoring lifebeat monitoring Display parameter assignment In the Start window via the Bus Analysis button Bus analysis transmission Online help rates up to 100 Mbps Bus load measurement interpreta tion including PCS 7 statistics batch analysis bus bottlenecks available reserves redundancy analysis analysis in RUN and in re al time Called via menu in the Bus Analysis dialog Bus recording Parall
82. e other CPUs via Industrial Ethernet if the CPU is connected to Industrial Ethernet via a CP Procedure in HW Config To update the firmware of a CPU proceed as follows 1 Open the station with the CPU to be updated in HW Config 2 Select the CPU 3 Select the menu command PLC gt Update Firmware 4 Select the path to the firmware update files CPU_HD UPD by clicking the Browse button in Update Firmware dialog Once you have selected a file information about which modules and which firmware versions are suited for the file is displayed in the lower fields of Update Firmware dialog 5 Click Run STEP 7 checks whether the selected file can be interpreted by the CPU and loads the file to the CPU if the result is positive If the operating state of the CPU must be changed to do this you are prompted by dialogs to take action Procedure in SIMATIC Manager The procedure corresponds to the one in HW Config the menu command here is also PLC gt Update Firmware However STEP 7 only checks if the module supports the function at the time it is executed Note Protecting the update process There a digital signature which is checked during the update of the CPU to protect the firmware update If an error is detected the old firmware remains active and new firmware is discarded Service support and diagnostics V8 1 40 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 3 Hardware update Val
83. e support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA SIMATIC PDM Page 143 TION Fieldbus with diagnostic capability SIMATIC Manager View gt Process Device Net work View 109 Diagnostics in PCS 7 7 13 Diagnostics for the OS 7 13 Overview Diagnostics for the OS Diagnostics for Operating capability of all OS compo nents and communication connections Diagnostics tool Maintenance Station Page 95 Called via The Maintenance Station is an operator station that is specially configured for use in diagnostics The Maintenance Station has to be configured Additional information is available in the docu mentation Process Control System PCS 7 Main tenance Station WinCC projects and the assigned SIl MATIC stations Lifebeat monitoring Page 129 Call picture CONFIG PDL in process mode Lifebeat Monitoring must have been set up Connections between OS components Simatic Shell Page 130 Windows Explorer workstation Select PC station gt Simatic Shell folder gt in the shortcut menu Properties Connection between WinCC and AS Status of connections Page 134 In WinCC Options gt Status of Connections Connection between OS server and OS client Status of multi user operation Page 133 In WinCC Options gt Status of Multi User Oper ation Status of channels and connections to the AS WinCC Channel Diagnostics Page 13
84. e support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 91 Failure What next 6 2 Preparing for expert support Service support and diagnostics V8 1 92 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 1 Diagnostic capabilities in PCS 7 subsystems Disclaimer of liability Note Siemens assumes no responsibility for inappropriate use of the instructions provided in this documentation or any consequences that might result for the customer Note Note the following e Only trained service employees should be authorized to work on the process control system e Always observe the plant specific rules and government regulations when making changes to your system e Observe the plant specific boundary conditions and adjust the work accordingly e Always bear in mind that changes in a system can impact other sections of the system Introduction The message system and diagnostic tools of PCS 7 help you to assess the status of your system You can find information about the diagnostic tools In the following sections This description illustrates the capabilities of the diagnostic tools so that you can apply them to your individual requirements e You will also find information on the fields of application for diagnostic tools e You will learn how to call up a diagnostic tool e Since malfunctions can have a variety of causes and because procedures for using the diagnostic tool
85. ecommendation Avoid the situation in which different PO volumes are licensed on each of the System Expansion Cards of the CPUs e If the System Expansion Card is functioning when the CPU fails insert the System Expansion Card of the failed CPU into a substitute CPU The substitute CPU will then receive the license key and the PO volume of the System Expansion Card e f redundant operation is not possible due to different PO volumes operate the CPU with the larger PO volume as the active CPU MASTER Objective Make the PO volumes in the redundant system uniform e g equal to 800 PO through a PO upgrade Requirements e You can access the CPU for which you want to perform the PO upgrade with the engineering station via a PCS 7 project e The CPUs for which you want to upgrade the system expansion card are switched on and functional Making the preparations does not depend on the CPU operating mode Basic procedure 1 Make PO volumes of both CPUs uniform Using CPU 410 Expansion Packs generate the PO Activation File for the CPU with the lower PO volume so that the system expansion cards of the redundantly configured automation system have the same PO volume after the upgrade You must activate expert mode to create the PO Activation File in the Connect target system dialog box 2 Run the upgrade for this CPU NOTICE Active CPU with the lower PO volume master If the CPU with the lower PO volume is the active CPU
86. ect FWL_LOAD as the Application access point to the CP 443 5 Extended Select the MPI interface with the supplement FWL as the interface Click OK Make sure there are no active applications on your programming device Restart the interface Performing the firmware update Note Note the following With the next steps all data on your CP are deleted and cannot be recovered Do not cancel a download operation once it is started The CP may no longer be usable if you do this and you will have to send it in for repair o Oo N O Inthe Siemens SIMATIC programs Start menu select STEP 7 gt NCM S7 gt Firmware Loader The dialog box of the firmware loader opens Click Continue Inthe Step 1 dialog box set the path for the update file Click the Browse button Use Select file to select the desired file lt drive gt TEMP Cp4435ex fwl for example Click on the Open button Click Next to confirm the next three dialog boxes until you reach Step 4 Perform Load Operation Read the information in the dialog box for Step 4 Perform Load Operation In the table below you will find the download operation states that are displayed Switch off the power supply of the rack Click Cancel to close the dialog box Reestablish the original PROFIBUS connection Switch on the power supply for the module The CP performs a self test and is then ready fo
87. ective display lamps e Fault component object status that interferes with the process for example a defective motor Service support and diagnostics V8 1 Service Manual 11 2014 ASE32786000 AA 71 Message concept of PCS 7 5 1 Servicing a system message concept Additional information You can find detailed information about the message system as follows 72 Inthe WinCC Information System In the Start menu under the SIEMENS SIMATIC products select the menu command WinCC Information System under System Overview gt How WinCC Works gt Message system of a PCS 7 OS Archive system of a PCS 7 OS Reports system of a PCS 7 OS In the configuration manual PCS 7 Process Control System Operator Station in the section Settings for the alarm system In the online help for SIMATIC BATCH you will find the following information under Batch Data Management Batch reports Archiving batches In the SIMATIC Route Control online help you will find the following information under Operator Control and Monitoring Route log Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Message concept of PCS 7 5 2 PCS 7 message system 5 2 PCS 7 message system PCS 7 message system PCS 7 acquires data on the status of your process and process control system using blocks assigned with appropriate parameters You can influence the response to an event with a sui
88. ed for correcting the fault Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 87 Failure What next 6 2 Preparing for expert support Information in the event of a fault The following information is needed if a fault occurs e Operations and actions event history leading to the fault e Status indicated by LED displays on the front of the CPU such as RUN Only the RUN LED is lit The SIMATIC station is functioning without errors RUN LED and additional red LED is lit Faults have occurred in the SIMATIC station Use the diagnostic tools for analysis For additional information refer to the Diagnostics for the CPU Page 104 section STOP LED is lit e Ifthe STOP LED is lit read out the diagnostic buffer For additional information on procedures refer to the How to read the CPU diagnostic buffer Page 86 section Save the diagnostics buffer to a HEX file and to a TXT file e These data can be analyzed by trained service engineers They contain information about the cause for example I O error Synchronization error with an H CPU e Ifthe possibility exists that a hardware error in the I O caused the CPU to switch to STOP mode save the diagnostic buffer of the relevant module and the associated bus interface module for example CP 443 5 e Generate a memory dump All LEDs are off or are flashing You recognize the CPU defective status by the following LED displays on the fron
89. eeeeeeenaeeeeeeeeeeaes 46 3 3 5 3 How to perform a firmware update of the CP 443 1 eceececccecceceeeeeeeeeteeeeceaecaeceeeeeeeeeeeeaas 48 3 3 5 4 How to perform a firmware update of the CP 443 5 Extended ceeeeeeeeeeeeeeeeeeeeeaes 50 3 3 6 Working with GSD Tiles siisii arn iesin e aTa aa EE ai i aaa 52 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 3 Table of contents 3 3 6 1 Working with GSD files sisenes ente ae aa oat ala ae etaa aada nae adaa aa anaiai 52 3 4 eol gane U a10 fE 1E E E A N E NA Mets Maes 54 3 4 1 Software Update S a a seach tg lee E a a a ra aa a a aa a aani 54 3 5 Licenses andi icense Keysar irrikatan ina a aagedeegtevi nag NNA Aaaa nage eeaaev Gade evan 56 3 5 1 Installing and updating license KeYS eceeceeeeeeeeeeeeeeeneeeeeeeenaeeeeseeeaeeeeeesiaaeeeeeeenaeeeeeeees 56 3 5 2 Upgrade of the System Expansion Card for a CPU 410 5H ccceecceeeeccececeeeeeeeeeeeeeeeeeeaes 56 3 5 2 1 Basic proced re iresi huseret ie ae aa e liadedda a dandbedesesil deeded ala a ee aare 56 3 5 2 2 Ordering an upgrade for a CPU 410 5H eee ceeenee este ee eeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeees 58 3 5 2 3 How to prepare for the upgrade of the System Expansion Card 2 ecceceeeeeeeeeeeeeees 59 3 5 2 4 How to send the PO Activation File ccccccecceceeeeeeeee eee eeeeeee tees eeeeeeeaeaeaeaeaaeeaeeaeeeeeeeaaa 60 3 5 2 5 How t
90. eeeeeseeeneeeeeennees 138 7 18 7 Diagnostics for the SIMATIC station eccceeeceeeeeeenneeeeeeeeeeeaaeeeeeeeeeeaaeeeeeseeeenaeeeeeennees 138 7 18 7 1 SIMATIC Manage ccccceceeceeeeeeceeeeeeeecneeeeeeeeesaaeeeeeeeeeaaeeeeeeseseaaeeeeeeseeeaaeeeeeseeenaaeeeeeenees 138 7 18 7 2 FIV CONTIG S332 ec se Ai edie neo inh Mase Th ae a he oe ale ee ahs 140 7 18 7 3 Module information sec caret cies ecdeiet a aa sanedavel aaea a aa ei aaa aaa aain 141 7 18 7 4 PROFIBUS diagnostics with diagnostic repeater ec eeeeceeeeeeeeneeeeeeeeennaeeeeeeeeeneeeeeennees 142 7 18 7 5 SIMATIC PDM iures a died ee cient Meese lng he a e d a 143 7 18 8 Additional diagnostic Options sssri maa ae ii aa a ad ANA ia a TINA a Aa aa Aaa 144 7 18 8 1 Additional diagnostic options for PCS 7 o oo eceeceeeeeeeeeeeneeeeeeeeeeeeeeeeeseeeeeeeeeeseeeneaeeeeeneneaeees 144 7 18 8 2 SIMATIC PCS 7 Condition Monitoring Library ccccceeeeeeesseeeeeeeeeeeenneeeeeeeeeesaeeeeeeeneees 145 7 18 8 3 BANY add on product ccccceceeceeeeeeeeeeeeeeeseeeeaeeeeeceeeeaeeeeseeeeaaeeeeeeeeaeeeeeseeaaeeeeseeeineeeesnees 145 7 18 8 4 SYSTEM Process Control Diagnostics add on Product ccceeeeeeeeeeeeeeeneeeeeeeetteeeeeeenaees 147 Failure replacement and return ccccccecsesseeeseesssssesecsccscnsceeceeeeeeceeeseeeseeseeseseassaseseeesssessssssssssssnseeaes 149 8 1 Failure replacement and return guide to COCUMENTATION ee eee eee eeentttteeeeeeeeeeeeenees 149 IND O
91. eeenaeeeeeeeesaeeeeeneees 121 7 18 2 5 Command line COMMANAS noioe ara edeneeeeedgedeteteeeeesgduebnneeeensguhibaeeedesdsatiandeesentons 122 7 18 2 6 SeLPC Stations 2 Ai A dita a Gate ea Gin aa Sethe at aliicatiaes 122 7 18 2 7 Set PG RG intemae a ue e E E hive had ace eel eet ade 123 7 18 2 8 Station Configuration EO sE OE T 123 7 18 2 9 Printersand Hint Jobs essee a Th adda hace E a EEEE A A 124 LASAT PEDAMENT aN a aA AA 124 TAGAT Installed SIMATIC SORN Onee ai E E E EEE EEE ES 125 7 18 3 Diagnostics in the Nawo ssie ea EE 125 7 18 3 1 NetPro men a n a E Hee ie E a A a a a aA 125 7 18 3 2 NCM S7 Industrial Ethem et a eE AE AAR EEA anea EEE ITEE EET EE I a EEAIOER 126 7 18 3 3 SCALANCE X 300 X 400 Observer fUNCtION 0 eee ceeeeeeeeeeneeeeeeeeeeeaeeeeeeeeeaaaeeeeeeeeaaeeeeeneees 127 7 18 3 4 SCALANCE X 200 X 300 X 400 Loop detection cccccceeeeesneeeeeeeeeeeenteeeeeeteeestaeeeeeeneees 127 7 18 3 5 Network Connections Windows dialog DOX c ccceeeeeeeceneeeeeeeeeeeencaeeeeeeeeeeeenaaeeeeeeeentees 127 7 18 3 6 NOMS a2 cig acest E TA oe ance eta cae a tae aah eee cece cee an gga rate a 128 7 18 3 7 Topology Editor PROFINET Jesiis depends areae aai eae sited EREA RE EE 128 7 18 3 8 MBSA ta aa a e E a a E E E OR 129 7 18 4 Operator station diagnosti sissi er T E A A A 129 7 18 4 1 Lifebeat MOMItOMIAG sensira a E A A S E 129 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 5 Table of co
92. el recording special trigger Online help filter synchronous check The recording can be started and finished automatically with the help of triggers 7 18 8 4 SYSTEM Process Control Diagnostics add on product Introduction Display of PROFIBUS diagnostics information on the operator station Online help SYSTEM DIAGNOSTICS help Overview Called via Additional information Picture in the OS Topic Detailed information PROFIBUS DP General Station failure Configuration see On Display from HW Config line help PROFIBUS DP fault Picture in the OS Configuration see On line help Fault indication with de tailed information about cause of error From HW Config Name and comments Picture in the OS Information Configuration see On line help Picture in the OS Configuration see On line help Order number address es slot types Configuration information 1 Online help SYSTEM DIAGNOSTICS Help gt section PROFIBUS DP PA DIAGNOSTICS Service support and diagnostics V8 1 Service Manual 11 2014 ASE32786000 AA 147 Diagnostics in PCS 7 7 18 Diagnostic tools Service support and diagnostics V8 1 148 Service Manual 11 2014 A5E32786000 AA Failure replacement and return 8 1 Guide to documentation Failure replacement and return guide to documentation You can find information on component response and the procedure
93. ens SIMATIC programs STEP 7 gt NCM S7 gt Diagnostics Picture must be configured and downloaded to the OS Additional information is available in the config uration manual Process Control System PCS 7 Operator Station See also Determining inventory data and installing software Page 66 108 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 12 Diagnostics on FOUNDATION Fieldbus 7 12 Diagnostics on FOUNDATION Fieldbus Overview Diagnostics for Diagnostics tool Called via Devices and connections with diagnos tic capability Maintenance Station Page 95 The Maintenance Station is an operator station that is specially configured for use in diagnostics The Maintenance Station has to be configured Additional information is available in the docu mentation Process Control System PCS 7 Main tenance Station Determining inventory data of field devi ces SIMATIC Management Con sole Page 66 Inthe Start menu Siemens SIMATIC programs SIMATIC gt SIMATIC Management Console Li cense required Plant view gt Shortcut menu command Deter mine inventory data Additional information is available in the online help for SIMATIC Management Console Diagnostics of the FF Link IM 153 2 FF and FDC 157 Module information Page 141 Diagnostics via HW Config gt Module Information Devices and connections on FOUNDA Servic
94. ential information available to experts for fault service experts analysis e WHEN If expert support is needed in the event of a fault you facilitate the work of the experts by providing them essential information on the plant or the faulty components e HOW You can find information on this in this section Overview You support the work of service experts by providing them with information Service experts need information about your plant and the faulty system in order to provide quick support For additional information refer to the Plant documentation Page 85 section below Service experts need information from the diagnostic buffer of the CPU in order to analyze the cause of a CPU fault For additional information refer to the How to read the CPU diagnostic buffer Page 86 section below A memory dump facilitates the analysis of the cause of the CPU fault For additional information refer to the CPU fault preparing diagnostics Page 87 section below Backing up the diagnostics files facilitates the analysis of an OS fault For additional information refer to the How to back up the diagnostic data of the PCS 7 OS Page 88 section below You can take all measures necessary to enable remote diagnostics via remote access For additional information refer to the Remote diagnostics of a PCS 7 system Page 89 section below 6 2 2 Plant documentation Maintaining system information Informat
95. er Each component of the overall PCS 7 system can process only a limited number of messages If more alarms are generated in a component for example an AS within a particular time frame than the component can process some of these alarms will be lost If this case the AS sets an overflow flag and the following event is reported at the PCS 7 OS NRMS7 Messages Lost Note If events that trigger messages change status in very quick succession this can trigger a message surge The overview of the plant status can no longer be sufficiently ensured Additional information 5 5 6 You can prevent a message surge by activating the Messaging Triggered by Acknowledgment function You can find information on configuring in the configuration manual Process Control System PCS 7 Engineering System Message priorities Changing message priorities Rules In PCS 7 a priority can be assigned to each message 0 is the lowest priority and 16 the highest priority When a signaling block is newly generated its messages initially have the lowest priority 0 You can change the message priority in a variety of ways e Inthe object properties for the block e Inthe process object view e Via an import operation e Message priorities can only be specified if you defined the message number range as Unique for Entire CPU e In PCS 7 OS the unacknowledged message with the highest priority is always displayed in the message row above t
96. evice Plant View gt Select device gt Edit gt Object prop erties gt Document Manag er tab Additional information Online help for SIMATIC PDM Determine field devices online LifeList as of SIMATIC PDM V8 0 SP1 LifeList determine avail able devices PROFI BUS FOUNDATION Fieldbus In the Siemens SIMATIC pro grams Start menu Start SI MATIC PDM gt View gt Life List Operating manual S MATIC Help for SIMATIC PDM Remote access to field devices Device information Open the Web interface of SIMATIC PDM via Internet Explorer Operating manual S MATIC Help for SIMATIC PDM 7 18 8 Additional diagnostic options 7 18 8 1 Additional diagnostic options for PCS 7 Disclaimer of liability NOTICE Disclaimer of liability Siemens assumes no liability for improper use of the instructions provided in this documentation or for any consequences that might result for the customer NOTICE system 144 Note the following e Only trained service employees should be authorized to work on the process control e Always observe the plant specific rules and government regulations when making changes to your system e Observe the plant specific boundary conditions and adjust the work accordingly e Always bear in mind that changes in a system can impact other sections of the system Service support and diagnostics V8 1 Service Manual 11 2014 A5E3278
97. fig Help and Support Cen network adapt work adapter ter er function Connections Identification of network Enter ipconfig all Help and Support Cen network adapt adapter of servers and net ter er function work services Connections Active connections comput Enter netstat Help and Support Cen network adapt er connections Ethernet sta ter er function tistics 7 18 2 6 Set PC station Call In the Siemens SIMATIC programs Start menu SIMATIC NET gt Configuration Settings Overview 122 Topic Configuration Detailed information Detected modules Called via SIMATIC NET Configura tion Settings folder Additional information Online help for Configuration Settings see Set PC Sta tion topic Diagnostic op tions Available options vary for each module SIMATIC NET Configura tion Settings gt Select mod ule Online help for Configuration Settings see Set PC Sta tion topic Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 18 Diagnostic tools 7 18 2 7 Set PG PC interface Call Options e Inthe Siemens SIMATIC programs Start menu SIMATIC NET gt Set PG PC Interface e SIMATIC Manager via menu command Options gt Set PG PC Interface Overview Topic Detailed information Called via Additional information Time synchroni Status of the synchroniza Select interface
98. firmware version name and mounting position Select the firmware file to be loaded to the CPUs After confirmation with the Run button a dialog with the following content opens Caution all CPU data will be deleted Do you want to continue Click Yes You can activate Automatically continue in the next dialog Click Next The firmware update starts in the Run state The firmware update is completed on both CPUs Check the operating mode and the active firmware version of both CPUs Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 41 Ensuring Availability 3 3 Hardware update Downgrading an H CPU If a CPU in your S7 400H fails order a new CPU with the same article number This comes with the latest firmware version This firmware can be higher than the predecessor CPU In this case the new CPU must be set to the older firmware version 1 Insert the new CPU into your automation system Note Do not connect the fiber optic cable to the CPU of an H system 2 Select this CPU in HW Config or SIMATIC Manager 3 Select the menu command PLC gt Update Firmware The Update Firmware dialog box opens 4 Select the firmware file that corresponds to the version of the predecessor CPU 5 Download this file to the CPU The new CPU now has the same firmware version as the previously used CPU 6 Now connect the fiber optic cable for the CPU of an H system Sw
99. for the selec DP Slave Diagnostics To determine the cause nostics ted DP slave in accordance tab of a DP slave error with EN 50170 7 18 7 4 PROFIBUS diagnostics with diagnostic repeater Requirements e The diagnostic repeater must be installed e The cable diagnostics must be prepared Calling Select the diagnose repeater in HW Config Select menu command PLC gt Diagnostics Setting gt Module Information Additional information Help on STEP 7 topic Diagnostics hardware diagnostics and troubleshooting Service support and diagnostics V8 1 142 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 Overview 7 18 7 5 Introduction Overview Quick over view Detailed information Icons indicate the status of the PROFIBUS master Called using Module Information dialog box Additional information Online help for STEP 7 top ic Hardware diagnostics and troubleshooting 7 18 Diagnostic tools Error on bus _ Systems e Status segment e icons in front of the tab Comparison of configured names DP1 DP2 and inserted modules DP3 PG DP slave diag Diagnostic data for the se DP Slave Diagnostics tab To determine the cause of nostics lected DP slave in ac DP slave errors cordance with EN 50170 Location of er ror Graphical representation of the error location SIMATIC PDM SIMATIC PDM is a software package for configura
100. for which you want to upgrade the system expansion card are switched on and functional Making the preparations does not depend on the CPU operating mode The PO volume on the System Expansion Cards of the CPUs is evenly distributed Using CPU 410 Expansion Packs create the PO Activation File for both CPUs at the desired PO volume You can find information on this in the following sections Section Ordering an upgrade for a CPU 410 5H Page 58 Section How to prepare for the upgrade of the System Expansion Card Page 59 Perform the upgrade for this automation system You can find information about this in the section How to perform the upgrade of the System Expansion Card Page 62 3 5 2 7 Upgrade of a redundantly configured automation system for CPUs with different PO volumes Example In a redundantly configured automation system a CPU 410 5H is irreparably damaged due to water damage for example You want to restore the system using new hardware Initial state e CPUs with different PO volumes are available for example 100 PO and 800 PO e Redundant operation of the automation system is not possible because different PO volumes are licensed on each of the System Expansion Cards of the CPUs Proceed as follows for upgrading the System Expansion Cards Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 63 Ensuring Availability 3 5 Licenses and license keys R
101. ftware must be compatible with the current operating system Basic procedure 1 Move the authorizations and license keys to another medium diskette partition etc before generating the image 2 Follow the instructions of the manufacturer of the image software when creating an image Additional information e Documentation relating to the image software used 3 2 7 Comparing project versions 3 2 7 1 Comparing project versions with VXC Version Cross Manager VXM The Version Cross Manager is a separate application you can order as an option You use the Version Cross Manager to compare two user programs for download relevant differences quickly and reliably This allows you to detect whether changes have been made to the user program and what those changes are Service support and diagnostics V8 1 34 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 2 Data backup Overview Comparison of Detailed informa Called with Additional information tion Changes to different project CFC charts In the Siemens SIMATIC programs Configuration manual Process versions in the user program SFC charts Start menu STEP 7 gt VXM Com Contro System PCS 7 Engineer pare Versions ing System Online help Version Cross Manager User programs based on CFC charts Version Cross Manager Online help XML files SFC charts e XML file generated with version Cross Manager for synchronizing process File gt Export cont
102. g for diagnostics 69 Diagnostics 99 PC DiagMonitor 125 PC station 123 PC user settings 98 Diagnostics 98 PCS 7 OS data 26 Backing up 26 PDM devices 143 Pending print jobs 119 Performance data 141 Plant documentation 85 Printers and devices 119 Printers and print jobs 124 Process control messages 135 PROFIBUS 106 125 128 145 Analysis 145 Call analysis 145 Connections 128 Diagnostics 106 PROFIBUS DP 147 Fault 147 General 147 PROFINET 107 145 Analysis 145 Call analysis 145 Diagnostics 107 Project 20 21 Archiving 20 Retrieving 21 R Reading 86 CPU diagnostic buffer 86 Redundancy 135 Diagnostics of of OS servers 135 Time master role of the OS server 135 Redundancy state control 135 Call 135 Redundancy status 134 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Index Redundant interface 67 Failure characteristics 67 Hot restart 67 Redundant OS components 135 Remote diagnostics 89 Requirements 69 Diagnostics 69 Resolution 119 Restore 22 Multiproject 22 Restoring 22 29 Backup 29 Multiproject 22 Restoring Route Control data 33 Retrieving 21 Project 21 Router 127 S Set PC Station 122 Call 122 Set PG PC Interface 123 Call 123 Setting access permissions 132 Shared files 120 Sharing 120 Drives 120 Files 120 Folders 120 SIMATIC BATCH 27 30 Archiving batches 30 Backing up configuration data 27 SIMA
103. ger select the menu command File gt Archive The Archive dialog box opens 2 Open the Libraries tab 3 Click Browse and select the library you want to archive from the list 4 Click OK to save your settings The Archive Select Archive dialog box opens 5 Make the following settings for the archiving Inthe Save to drop down list Select the drive and folder Inthe File name box Enter the name of the file in which the data are to be saved 6 Click Save to apply your settings The archiving process begins Folder for custom pictures 24 As of PCS7 8 1 the PCS7CustomPictures folder is automatically created in the GraCS project folder when the project editor is opened You can create additional folders in the GraCS project folder for custom pictures Files of the custom pictures are used when compiling the OS for process display if the files of the custom pictures are located in the GraCS project folder or its subfolders You can find more information on this in the documentation Configuration manual Process Control System PCS 7 Operator Station Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 2 Data backup 3 2 2 6 How to export operator and display texts Introduction To visualize the process on the operator station you use faceplates which show the plant operator the measured values operating limits units and opera
104. gineering data are imported Additional information Manual Process Control System PCS 7 SIMATIC Route Control 3 2 6 Creating an image 3 2 6 1 Backing up data by generating an image file Introduction It is advisable to generate an image file of the installation in order to backup partitions and hard disk data e g after reinstallation Image file An image file maps all of the data on the backed up medium hard disk logical drives It is used to back up data on partitions or hard disks Many of the software packages that can be used to generate image files also offer data compression Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 33 Ensuring Availability 3 2 Data backup Boot partitions are included in the backup This enables you to save all the PC settings including the Windows system settings All the data of a PC can usually be restored from an image file within a short amount of time e g 2 GB data takes approx 10 minutes In the event of a fault you can restore the complete PC installation Rules e You must use the same hardware to restore data e Note the following settings of the hard disk for the image file you can find additional information on this in the section Managing the operating system Page 119 Partition size Formatting of partition or hard disk e g NTFS FAT32 e Authorizations and license keys cannot be included in the backup e The image so
105. gnostics for Diagnostics tool Called via Devices and connections with diagnos tic capability Maintenance Station Page 95 The Maintenance Station is an operator station that is specially configured for use in diagnostics The Maintenance Station has to be configured Additional information is available in the docu mentation Process Control System PCS 7 Main tenance Station Determining inventory data of field devi ces SIMATIC Management Con sole Page 66 In the Start menu Siemens SIMATIC programs SIMATIC gt SIMATIC Management Console Li cense required Plant view gt Shortcut menu command Deter mine inventory data Additional information is available in the online help for SIMATIC Management Console Internal PROFINET interface of the CPU only for CPU 41x PNIO Module information Page 141 Diagnostics via HW Config gt Module Information Status of PROFINET stations Topology Editor Page 128 Diagnostics via Edit gt PROFINET IO gt Topolo gy Status of PROFINET stations NetPro Page 125 In the Start menu Siemens SIMATIC programs STEP 7 gt NetPro Select the menu command View gt With DP Slaves to display the DP slaves in the network view Status of stations NCM S7 Page 128 In the Start menu Siemens SIMATIC programs STEP 7 gt NCM S7 gt Diagnostics Fieldbus diagnostics BANY Page 145 In the Programs gt BANY PNIO Start men
106. gt Click Di Online help for Config zation tion ofa PC onthe plant bus agnostics gt In the Time uration Settings see requirement group Set PC Station topic PC with communications processor e CP 1613 e CP 1623 e CP 1628 7 18 2 8 Station Configuration Editor Calling Call this on the Windows taskbar by clicking the following icon Requirement The components in the configuration list must be entered in the same order as in the component image you created with HW Config If the configuration deviates it cannot be downloaded to the PC station You can find additional information on this in the section Preparing the PC stations of the manual Process Control System PCS 7 PCS 7 PC Configuration Note Making changes to the configuration list when the PC station is running causes the entire PC communication to be closed and restarted In this case you will receive a corresponding warning message Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 123 Diagnostics in PCS 7 7 18 Diagnostic tools Overview 7 18 2 9 Overview 7 18 2 10 Hardware con figuration and configuration of the PC station Detailed information The status display in the con figuration list indicates the fol lowing e Whether or not the created component matches the current hardware configuration e Whether or not the configuration matches a downl
107. he BATCH master or BATCH single station system The BATCH project is loaded started and BATCH Runtime has started SIMATIC BATCH is running Listening on the BATCH standby The BATCH project is loaded started and BATCH Runtime has started Intermediate state Preparing to transition to the Listening state Listening Prepared E Intermediate state switching to BATCH master Switch up Status change from Listening to Run ning E E Intermediate state switching to BATCH standby Switch down Status change from Running to Listening Error in SIMATIC BATCH Fault S E Note Combined states with Processing Switch up Running Prepared Switch down Listening Prepared are temporary for example during a redundancy switchover of the BATCH server 7 18 5 2 Status display at order folder In addition to the symbol for the batch order folder a symbol shows the combined status of all batches contained in the order folder Extended batch information is shown dynamically overlaying this symbol Possible displays Symbol Combined batch status a D SystemOrder The batches contained in the folder have one of the following statuses Inactive status e Planned e Completed e Held e Aborted e Released e Canceled e Unknown D SystemOrder a one batch of the order has the Waiting or Running status Active status E mih SystemOrder At least one batch of the order h
108. he System Expansion Card for a CPU 410 5H Page 56 as of firmware version 8 1 New as of PCS 7 V8 0 Update 1 e Diagnostic tools for PROFINET e Diagnostic tools for FOUNDATION Fieldbus e BANY for PROFINET New as of PCS 7 V8 0 e Monitoring the time synchronization of the OS server You can find information on this in the section Time master role of the OS server status Page 135 e Diagnostic tools for the following operating systems Microsoft Windows 7 Windows Server 2008 Service support and diagnostics V8 1 10 Service Manual 11 2014 A5E32786000 AA Preface Conventions New since PCS 7 V7 0 e Maintenance Station for universal diagnostics maintenance in PCS 7 You can find information on this in the section Diagnostics with the maintenance station asset management Page 95 e Diagnostics for PROFIBUS PA You can find information on this in the section Diagnostics for PROFIBUS PA Page 108 e Other diagnostic tools Simatic Shell Page 130 Microsoft Baseline Security Analyzer MBSA Page 129 BANY PROFIBUS Page 145 In this documentation the names of elements in the software interface are specified in the language of this documentation If you have installed a multi language package for the operating system some of the designations will be displayed in the base language of the operating system after a language switch and will therefore differ from the designations used in the documen
109. he overview If multiple messages have the same priority the most recent message is displayed here e You can filter the list according to priority Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 81 Message concept of PCS 7 5 5 Understanding messages Additional information You can find information about configuring message priorities in the configuration manual Process Control System PCS 7 Operator Station 5 5 7 Influencing messages Options PCS 7 offers the following options for influencing messages e Message suppression You can suppress individual block messages with the CFC configuration In process mode you can suppress individual messages directly in the faceplate using the Suppress message check box e Locking and releasing messages for blocks and OS areas Locking and releasing messages for blocks and OS areas is used when the plant operator wants to lock all messages of an interrupt capable block or OS area e Hiding and displaying messages You hide individual messages to reduce the number of messages displayed in process mode The messages are entered in a history list The following variations are used to hide and display messages in PCS 7 Manual hiding and showing of messages in process mode Automatic hiding and displaying of messages in process mode Additional information e Configuration manual Process Control System PCS 7 Operator Station e Configur
110. help of the oper nal drives or storage media and Security gt Adminis ating system Partitioning of hard disks trative Tools Computer Management gt Storage gt Disk Man agement 7 18 2 2 Managing the operating system Calling Called via Computer Management Start gt Control Panel gt Administrative Tools gt Computer Management Service support and diagnostics V8 1 Service Manual 11 2014 ASE32786000 AA 119 Diagnostics in PCS 7 7 18 Diagnostic tools Overview 7 18 2 3 Calling 120 Detailed information Called via Additional information Event display Icons indicate status specialist System Tools gt Event Select folder knowledge required for analysis Viewer press F1 blue icons only everything OK Removable Recognized external drives or Data Memory gt Remov memory storage media able Media Hard disks Drive names formats size seg Data Memory gt Storage mentation partitions status Media Management Network adapt Network adapter type access System Tools gt System ers and PC levels users servers network Information gt Compo cards addresses IP MAC address nents gt Network gt Adapter Network wide Active users in network System Tools gt Shared analysis of con Active PCs Folders gt Shares nected PCs Management of Creation and modification of System Tools gt Local Online help of the oper users and user gro
111. iagnostics of PC user settings 98 For diagnostics of the CPU 104 For diagnostics of the PROFIBUS 106 For diagnostics of the time of day 113 For diagnostics on PROFINET 107 Trace mode 132 U Update 36 42 46 54 CP 443 x 46 157 Index CPU operating system 39 Firmware 39 Hardware 36 IM 152 1 42 IM153 1 42 IM153 2 42 IM157 42 Software 54 Updating 43 Firmware of an IM via Ethernet 43 Updating a SIMATIC S7 CPU 38 Updating the firmware 39 User 120 User Administrator 132 W WinCC 131 132 Channel Diagnostics 132 WinCC System Info channel 131 Windows Help and Support Center 118 Working with GSD files 52 158 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA
112. ies in FMS connections of the CP PROFINET con nections Topology Editor PROFINET Select the PROFINET IO system e g in HW Config and call the following menu command Edit gt PROFINET IO gt Topology Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 Checking the configured de vices and interconnections Called via Table view tab gt Online button Graphic view tab gt Online button 7 18 Diagnostic tools Additional information Online help for Topology Editor gt Table view tab Offline online comparison e Offline online Start button comparison tab gt Online help for Topology Editor gt Offline online comparison tab The Microsoft Baseline Security Analyzer MBSA is a tool for administrators that enables them to check a Windows network for security vulnerability Additional information Configuration passwords util ities creation of security re e Whitepaper Security concept PCS 7 and WinCC e MBSA description from Microsoft Overview Topic Detailed information Devices and in terconnections Devices and in terconnections 7 18 3 8 MBSA Introduction Overview Topic Detailed information Security vul nerability ports required updates 7 18 4 Operator station diagnostics 7 18 4 1 Lifebeat monitoring Overview Topic Detailed information Mo
113. ights and roles e User settings 1 e Project settings e Completed batches Select batch es select Archive in the shortcut menu You can find information on this in the section How to archive batches Page 17 1 User settings can will only be backed up to a database copy 2 Save the data to an SBB file compressed XML file 3 Restore the data from an SBB file compressed XML file Additional information e Manual Process Control System PCS 7 SIMATIC BATCH Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 27 Ensuring Availability 3 2 Data backup 3 2 4 2 How to generate a backup Elements of the backup You can back up all configured data with the Backup command The backup includes the following elements e Materials e Libraries e Basic recipes e Formulas e Rights and roles e Project settings Rule Note The follow applies when a backup is running Operator input cannot be executed on the BATCH client where a backup is being generated Procedure 1 In BatchCC select the menu command Options gt Backup 2 If there are non archived batches in the project you must acknowledge the message dialog for non archived batches In this case click OK The Save as dialog box opens 3 Enter the name of the backup file sbb in the File Name input field 4 Select the storage location for your backup file from the Save to input field 5
114. ing identifiers on update capable modules The product version is indicated by a cross in the following example product version 6 The original version of a firmware is indicated with text in the following example V3 0 2 Example Service support and diagnostics V8 1 36 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 3 Hardware update CPU 416 2 416 2XK02 0AB0O V3 0 2 e When a firmware update is delivered you obtain a label showing the current firmware version which you can paste over the displayed label After having completed the firmware update replace the module label accordingly to identify the valid FW version This will ensure uniformity in the plant documentation Modules that cannot be updated e f only the manufacturer can perform changes to a module only the product version is shown on the housing of the module indicated by a cross in the following example product version 10 Example PS 407 10A X 11 12113 407 0KA01 0AA0 Recommendation for performing firmware updates Perform these firmware updates at regular intervals when an opportunity presents itself such as during a scheduled plant shutdown Supply sources for the latest firmware version You can request the update files for the latest firmware versions from your Siemens contact partner or download these from the Internet http support automation siemens com If you cannot access the Internet a
115. ion on the components of your system is among the most important information needed for successful repair Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 85 Failure What next 6 2 Preparing for expert support 6 2 3 You need this information in the following situations e When you are planning maintenance e When you contact the hotline for assistance Continual maintenance of this information shortens downtimes in case of a fault Therefore always keep up to date lists in a database or in a table for example containing the following data e Plant e Unit e Location in plant e Components e Versions Hardware version in case of replacement Firmware Software Libraries used in the S7 program How to read the CPU diagnostic buffer Saving diagnostic data Requirement Procedure 86 You can make it easier for service engineers to perform initial diagnostics on a faulty CPU by saving and having ready the contents of the diagnostic buffer as service data as of firmware version V4 0 or in the following formats e HEX format e TXT format The CPU is in STOP mode 1 Select the faulty CPU in the SIMATIC Manager 2 As of firmware version V4 0 Select the menu command CPU gt Save service data Specify the storage location and name Save the files 3 Select the menu command PLC gt Diagnostics Settings gt Module Information The Module Information On
116. itch the system to the Redundant operating mode by starting this CPU You can then upgrade both CPUs of the H system to the latest firmware in the Run state Difference of the firmware update to a non redundant system Following the actual firmware update a self test starts automatically for the H system This function may take several minutes This time period depends on the amount of load memory size of the inserted memory card and the amount of working memory Updating an H CPU with an operating system update card You can find additional information on this at the following Internet address http www automation siemens com service See also Operating system update for S7 400H CPUs http support automation siemens com WW view en 6741018 3 3 4 Updating an interface module 3 3 4 1 Updating an interface module IM Introduction The interface modules IM in PCS 7 provide the interfaces for a fieldbus between the central rack of the automation system and the distributed I O Service support and diagnostics V8 1 42 Service Manual 11 2014 A5E32786000 AA Ensuring Availability Preparation 3 3 Hardware update Compare the type and version of the interface modules you are using with the information in the document PCS 7 Released Modules If replacement of the interface module is required contact your Siemens representative A firmware update is possible for some interface modules You will find the proced
117. l and monitoring systems WinCC Editor Time Synchroni zation Open WinCC Explorer with the menu command Editors gt Time Synchronization gt Open Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 113 Diagnostics in PCS 7 7 17 Diagnostics for hardware displays 7 17 Overview 114 Diagnostics for hardware displays Many components have displays indicating the component status and errors Analyzing these displays enables you to obtain information without intervening in the system Components Power supply module You can find information about diagnostic options in the following manuals and sections Reference manual S MATIC S7 400 Programmable Controller Module Specifications e Backup battery optional e Error messages by means of LED displays e Operator control and display elements Central module for S7 400 CPU Reference manual S MATIC S7 400 Programmable Controller CPU Specifications e Monitoring functions of the CPU e Status and error displays e Operating mode switch CP 441 Manual S MATIC CP 441 Point to Point Communication Installation and Parameter Assign ment e Diagnostics for CP 441 CP 443 1 Device manual S7 CPs Part B4 Description of CP 443 1 e Displays and operating mode switch CP 443 5 Extended Device manual S7 CPs Part B4 Description of CP 443 5 Extended e Displays and operating mode switch
118. lation and Maintenance Configuration Diagnostics via Remote Mechanisms SCALANCE X2 lt gt Display Disrupted network connections Configuration manual PCS 7 Process Control System Fault Tolerant Process Control Sys tems Failure Failover and Restarting of Redundant OS Servers Disrupted network connection to the OS partner server Disrupted Network Connection Between the OS Client and the OS Server Disrupted Network Connection Between the OS and AS Fault on PROFIBUS DP Manual S MATIC Diagnostic Repeater for PROFIBUS DP Mounting Commissioning Diagnostics Faults on PROFINET Manual S MATIC PROFINET System Description Diagnostics for PROFINET lO Diagnostics for PROFINET CBA Operator control and monitoring stations Failure of a redun dant OS server Configuration manual PCS 7 Process Control System Fault Tolerant Process Control Sys tems Failure of a redundant OS server Switchover response of OS clients in the event of an OS server Configuration manual PCS 7 Process Control System Fault Tolerant Process Control Sys Switchover response of OS clients in the event of an OS server failure failure tems Failure of BATCH Manual Process Control Sys e Failure of BATCH servers servers tem PCS 7 SIMATIC BATCH 150 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Failure replacement and return 8
119. lay Products tab __SIMATIC PCS 7 EU__ European language version __SIMATIC PCS 7 CHS __ Asian lan guage version In the Siemens SIMATIC programs Start menu SIMATIC Manager In the tree view click on SIMATIC Station and double click Hardware in the selection list ware 7 18 7 2 HW Config Calling Overview Topic Components accessible on line Time Detailed information Icon indicates the operating mode of modules system diagnostics Check set Called via Station gt Open Online Station gt Open Online Select CPU PLC gt Set Time of Day Additional information The lt F5 gt key refreshes the dis play Double click the icon to ob tain additional information Online help for STEP 7 topics CPU xxx clocks with time zone setting Daylight saving stand ard time and Using the clock functions Module infor mation Use this menu com mand to read informa tion on the selected module Select module PLC gt Module information You can find information on this in the section Module informa tion Page 141 Additional information is available in the online help for STEP 7 e Diagnostic icons in the online view e Information functions in the quick view e Basic procedure for determining the cause of a STOP CPU e Hardware diagnostics and troubleshooting e Operating mode and operating mode transitions 140 Service suppor
120. line dialog box opens Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Failure What next 6 2 Preparing for expert support 4 Select the Stacks tab and read out the following system memory Block stack B stack Interrupt stack I stack 5 Provide these data to the service engineers 6 2 4 CPU fault preparing diagnostics Introduction The following information is important for analyzing a CPU fault e Information on the affected CPU e Information or actions in the event of a fault Rules A WARNING Note the following e Only trained service employees should be authorized to work on the process control system e Always observe the plant specific rules and government regulations when making changes to a system e Observe the plant specific boundary conditions and adjust the work accordingly e Always bear in mind that changes in a system can impact other sections of the system Information on the affected CPU The following information is needed when a CPU fault occurs e Order number e Firmware version e Hardware version If you can access the CPU from the engineering station you can query this information via the module information For additional information refer to the Module information Page 141 section Note A constantly updated list of all module information facilitates troubleshooting in the event of a fault and reduces the time need
121. n Online help for STEP 7 configuration exception MPI nodes that are sistency Checking the consisten not networked inconsistent connections in subnets with on ly one node cy of the network topic Connection sta Established connections to SI Select CPU PLC gt Acti tus MATIC stations vate Connection Status Connection sta Established connections to PC Select PC stations PLC tus stations gt Activate Connection Status Faults on PRO Only when a diagnostic repeat CPU gt PROFIBUS gt FIBUS er is used Display Network Topol ogy Status of DP Display DP slaves in the net View gt With DP Slaves slaves work view 7 18 3 2 NCM S7 Industrial Ethernet Calling In the Siemens SIMATIC programs Start menu STEP 7 gt NCM S7 Industrial Ethernet gt Diagnostics Overview Topic Detailed information Called with Additional information CP status Dynamic information about Diagnostics gt Online gt Online help for STEP 7 the operating mode of the Open Connection topic Hardware diagnos communication functions of tics CPs connected online Manual S MATIC NET NCM S7 for Industrial Ethernet General CP diag Operating mode Diagnostics gt Online gt nostics and statis scan event messages recor Open Connection tics functions ded in the Ethernet CP Diagnostics func ISO transport connections Diagnostics gt Online gt tions depending S0 on TCP connections Open Connection
122. n a computer Select the PO Activation File and click Open The file is added to the Support Request as an attachment You can send more than one PO Activation File with a Support Request Click Next 6 Step 5 Specify contact data Make the entries in the mandatory fields Click Next 7 Step 6 Summary amp Send Check your entries Make sure that all attachments are complete Click Send Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 61 Ensuring Availability 3 5 Licenses and license keys e Wait for response You will receive the response mail within 48 hours The email contains a file for each PO Activation File sent This file is the PO Release File with which you perform the upgrade You can find information on this in the section Auto Hotspot 3 5 2 5 How to perform the upgrade of the System Expansion Card Requirement e You can access the automation system for which you want to perform the PO upgrade with the engineering station via a PCS 7 project e The System Expansion Card for which you sent the PO Activation File to Siemens is inserted in the automation system e You have obtained the PO Release File Perform upgrade with PO Release File 1 Transfer the PO Release Files you received to the following upgrade directory on the engineering station Documents gt Siemens gt Automation gt PCS 7 gt Activations 2 Open the Automation License Manager
123. n the BATCH server You can open the Online help for SIMATIC Status of redun taskbar BATCH Launch Coordi BATCH dant servers nator from the shortcut menu Monitoring a BATCH Launch Coordinator from a BATCH client You can monitor the status of any Batch plant by running the BATCH Launch Coordinator on a BATCH client without BATCH server installation A dialog with all the loaded Batch plants opens for this purpose when the Launch Coordinator starts After selecting a Batch plant the symbol of the Launch Coordinator appears with the plant status in the status bar of the BATCH client Status symbols of the BATCH Launch Coordinator The symbol includes a status display for SIMATIC BATCH The possible states are listed in the table below Symbol Meaning aay Without status symbol No connection to the BATCH project The BATCH project is not loaded and SIMATIC BATCH is waiting for BATCH data Or BATCH data has been loaded but the server applications have not yet started SIMATIC BATCH is ready Ready The BATCH project is loaded and started Intermediate state A status change is in progress Processing Intermediate state Preparing to transition to the Running state Running Prepared Eee Service support and diagnostics V8 1 136 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 18 Diagnostic tools Symbol Meaning ra SIMATIC BATCH is running Running on t
124. n the next dialog box select the archived multiproject Click Open to save your entries The Select Destination Directory dialog box opens Select the destination directory where the archive is to be unzipped Click OK The multiproject is retrieved After the retrieval operation the Retrieve dialog box opens Click OK The following is displayed in the Retrieve dialog box The name of the retrieved project A prompt for opening the project Click Yes as required to open the project or click No to close the session A subdirectory is automatically created in the destination directory you selected The subdirectory contains the following By default The name of the multiproject Individually A unique directory name derived from the name of the multiproject Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 23 Ensuring Availability 3 2 Data backup The following are placed in the subdirectory e Multiproject e Projects contained in the multiproject e Libraries including the master data library Once a multiproject is retrieved all project directories of the multiproject are located on the same level below this directory 3 2 2 5 How to archive custom libraries Introduction Procedure If you have created a custom project library in PCS 7 we recommend that you archive it Perform the steps below for each library to be backed up 1 In SIMATIC Mana
125. ncorrect Incorrect configuration Incorrect configuration Incorrect parameter assignment Incorrect or missing device name IO controller not available turned off but Ethernet connection exists RX Lit up in yellow Not available Data is received via the interface The LED flickers when low data volumes are transferred 116 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 17 Diagnostics for hardware displays LED TX Meaning for PROFINET IO Lit up in yellow Data is sent via the interface The LED flickers when low data volumes are transferred Meaning for PROFIBUS DP Not available LINK Lit up in green Another device most often a switch is con nected and the physical connection exists Not available FO Lit up in yellow The respective transmission path has to be inspected Not available End of form Service support and diagnostics V8 1 Service Manual 11 2014 ASE32786000 AA 117 Diagnostics in PCS 7 7 18 Diagnostic tools 7 18 Diagnostic tools 7 18 1 Diagnostics tools of PCS 7 Disclaimer of liability A WARNING Siemens assumes no liability for improper use of the instructions provided in this documentation and for any consequences that might result for the customer A WARNING Note the following e All work must be performed by trained service personnel
126. nd Using the Clock Functions Faults on PROFI BUS e Faulty bus segment e Distance of an error location from the diagnostics repeater Select master system PLC gt PROFIBUS Node Diagnostics Mon itor Modify Node Online help for STEP 7 topic Topology display using diagnostics re peaters All installed licen ses license keys and authorization ver sions of installed components e Products name version release e Components name version release e Firmware updates e DLLs STEP 7 DLLs Windows DLLs Help gt About gt Display button Online help for S7EP 7 topic Installed SIMATIC software Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 139 Diagnostics in PCS 7 7 18 Diagnostic tools Topic Field devices e PA devices e FF devices Detailed information Requirements SIMATIC PDM is installed e Icons provide information about the e HART devices status of these devices Called via View gt Process Device Plant View Select device Select shortcut menu command Open Object Additional information Online help for SIMATIC PDM gt Configuring net works and process devi ces Icons gt Device icons in the process device plant view Language version of the PCS 7 soft Language version European language version Asian language version Help gt About gt Click Disp
127. ndant system with PROFIBUS DP After the firmware update of the active IM the RESET automatically triggers the switchover of the two IMs 44 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 3 Hardware update You can now update the second IM in the redundant system Each IM must be updated separately Note Direct firmware update of both IMs in a redundant system via PROFIBUS DP With IM 153 2 firmware as of V4 x it is possible to update the firmware of both IMs during ongoing operation in redundant mode The update is supported by STEP 7 and has no effect on the running application The firmware in a redundant system is updated directly from the programming device PC via PROFIBUS DP Requirement e Programming device PC with PROFIBUS interface e g CP 5611 e Programming device PC is connected directly with PROFIBUS DP e STEP 7 version on the programming device PC as of STEP 7 V5 4 e The update file for the firmware update is available on the programming device PC e The H system is error free and in redundant mode Procedure 1 In the SIMATIC Manager select the menu command Options gt Set PG PC Interface 2 Select the PROFIBUS interface 3 Click the Properties button and set the interface according to the configured bus parameters 4 Select the menu command PLC gt Display Accessible Nodes in SIMATIC Manager 5 Select the station
128. nformation from a single server can be represented or evaluated on a client Topic Time information CPU load Detailed information tures Display of time of day date and day of the week in process pic CPU load in a trend display Called with ured picture ured picture Display in config Display in config Additional information Online help for WinCC Information System topic Communication gt System Info Drive capacities Storage space e Display and monitoring of available drive capacities of different servers on a multi client system Monitoring of available drive capacity and message triggering Display in config ured picture Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 131 Diagnostics in PCS 7 7 18 Diagnostic tools Configuration 7 18 4 4 Call Overview 7 18 4 5 Calling 132 Topic Timers and coun Detailed information Using timers Called with Display in config Additional information ters and counters to count operating ured picture hours for example Event triggering Triggering of events through eval Display in config scripts uation of system information in ured picture Online help for WinCC Information System Communication gt System Info gt Channel Configuration gt How to Configure the Channel System Info User Administrato r In th
129. nitoring of com ponents of WinCC projects and their associated SIMAT IC stations Configured components are displayed graphically in a plant picture Faulty com ponents have a red line run ning through them in the graphic Called via Configure lifebeat monitoring and call the picture in proc ess mode Additional information Online help for WinCC nfor mation System Lifebeat Monitoring Information about configura tion in the configuration man ual Process Control System PCS 7 Operator Station Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 129 Diagnostics in PCS 7 7 18 Diagnostic tools Note Lifebeat monitoring and Maintenance Station If you are running a Maintenance Station in the plant configuration of lifebeat monitoring with Lifebeat Monitoring is prohibited 7 18 4 2 Simatic Shell Calling 1 Select My Computer in the tree view of Windows Explorer 2 Select the Simatic Shell folder 3 Select the menu command Settings from the shortcut menu Overview Topic Detailed information Called via Additional information Network adapter e Network adapters of the Network adapters list Online help of Simatic local computer Shell e IP column current TCP IP addresses and MAC addresses of the local network adapters Multicast serv Maximum number of route Multicast service life Online help of Simatic ice life TTL j
130. ntents 7 18 4 2 Somate oheka r ah ene hei Mean iene 130 7 18 4 3 WinCC System Info Channel e cece eeeneeee eee eeneeee eee eeeee eee taaaeeeeeeeaeeeeeetaeeeeeeenaeeeeeea 131 7 18 4 4 User Administrat a a s indie a e a cele eaten chee teed ele 132 7 18 4 5 WinCC Channel DiagnostiCs eee cececeeeee eee eecte eee eeetne eee e ee taaeeeeeeeeaeeeseeeeaeeeeeeenaeeeneea 132 7 18 4 6 Status of multi user operation stoa rasins aeaaee aoad ennie thara anae aeaa deiae t iaeiei 133 7 18 4 7 Status Of connection g iesi cence ae eai aaa aa a a i EE Ea aA 134 7 18 4 8 Area OVO V a a oe eae eee ae ee ean ee 134 7 18 4 9 Displaying the redundancy state ececceeeeeeeeeeceeeeeeeeeeaaeeeeeeeeeaaaeeeeseeeaaaeeeeeseeeiaeeeeennees 135 7 18 4 10 Time master role of the OS server Status cccecceeeeeeeeeeeeeeeeeeenaeeeeeeeeeaaeeeeeseeenaeeeeestnees 135 7 18 5 Diagnostics for the BATCH station cccceceeeeeeeeeeeeeeeneeeeeeeeaeeeeseeeaaeeeeseeeaeeeeseeesaneeeesnees 136 7 18 5 1 Status icons in the BATCH server taskbat 0 cceccseceeeeeeeceeeeeeeeeeaeeeeeeseaaeeeeeeeenaeeeeennees 136 7 18 5 2 Status display at order fOIGCM 0 2 2 eececceceeeeeeeneneeeeeeeeeeeaaeeeeeeeeeeaaeeeeeeeeseaaeeeeeeeeeseiaeeeeeeenees 137 7 18 6 Diagnostics for the Route Control station ee eccecccceeseeeeeeeeneeeeeseeeaeeeeeeeaaaeeeeeeesaeeeeeeenaees 138 7 18 6 1 Status icons in the Route Control server taSkbat 0 ccccecceeeeeeeeneeeeeeeesna
131. o perform the upgrade of the System Expansion Card ee eeeeeeeeeeeeeeeeeeeeees 62 3 5 2 6 Upgrade of a redundantly configured automation SyYSteM ceeceeeeeeeeeeeeetteeeeeeenneee anaes 63 3 5 2 7 Upgrade of a redundantly configured automation system for CPUs with different PO VONIMES se ote a e a Multec one a aea ede deve eek ea ae ei dee eae tee 63 3 5 2 8 Enabling expert MOdEC ccccecceeece cere eect eee terete eee eee ena aee eee eeenaaeeeeeeeenaaeeeeeeeeniaeeeeeeeeee aaa 65 3 5 3 Upgrade of process objects of a CPU 410 5H by replacing the System Expansion Card 65 3 6 Determining inventory data and installing SoftWALeE c ccecccceeeeeeeeeeeeeeeeecaeeeeeeeeeteeeeaes 66 3 7 Updating the PCS 7 OS in runtiMe eee cece teen ee etree eee e eee eee aa aeeeee sees taaaeeeeeeeeenieaaaea 67 Configuring diagnostics CONItIONS cceceeeceeeeceeeeeeeeeeeeeeeeeseeeaeeesaeensaeeesaeeeseeseaaeeesaeeeaeessaeeenaeeeneeeees 69 4 1 Requirements for diAQGnOStiCs ececeeceeeeee eee eene eee eee eene eee eee eaeeeeeeeeaeeeeeeetaeeeeeeeeaeeeeeeeenaaea 69 Message concept of PCS 7 csicsscicccscec sess cencidceces deste svc des cceces dodenaseauecd dvsueaataaidatustaen si ledsaticnclaxtestiaagiandstdvaies 71 5 1 Servicing a system MESSAGE CONCENL eeeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeteeeeeeeeeteeaaeeeeneees 71 5 2 PCS message Sytner cacti dei vvnecdeden E EA dae ane 73 5 3 O
132. oaded configuration Called via Components tab Additional information Online help Topic Status Sym bols for Components Check module Verification of accessibility of modules following configura tion After completing the config uration you can click Ring to check whether modules can be accessed Provided the module supports this function a display on the mod ule will indicate wheth er the module can be accessed PC station Diagnostics fora PC station Diagnostics tab gt Export Requires expert knowl Save file edge Consult an expert if you encounter prob lems with the content of a log file Printers and print jobs Topic Detailed information Called via Additional information Devices and Display of existing printers Start gt Devices and Online help via F1 Printers Printers Pending print Display of print jobs Start gt Devices and Online help via F1 jobs Deletion of print jobs Printers Double click the name of the printer PC DiagMonitor Overview of DiagMonitor 124 Note PC Diagmonitor is only approved for use with PCS 7 Bundle PCs Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 Topic Preparing the PC station Detailed Information CPU temperature fan speed hard disks RAID disks operating hours BIOS data Called via In the Start menu Sie mens SIM
133. of the NAMUR encoder on the digital input module e Diagnostics with STEP 7 ET 200pro Manual S MATIC ET 200pro Distributed I O System Commissioning and diagnostics e LED display e Insertion and removal of modules e Diagnostics with STEP 7 ET 200S Manual S MATIC ET 2008S Distributed I O Commissioning and Diagnostics e Diagnostics by means of LED displays e Diagnostic messages for electronic modules DP PA Coupler Manual S MATIC Bus couplers DP PA Link and Y Link Diagnostics by means of LED displays e LED displays of the IM 157 e LED displays of the DP PA coupler e LED displays of the Y coupler Y Link Information under DP PA Coupler FF Link Manual S MATIC Bus couplers FF Link AFD use on fieldbus PROFIBUS PA or FOUNDATION Field bus Manual S MATIC SIMATIC NET PROFIBUS PA e Diagnostics by means of LED displays e Diagnostic messages for electronic modules AFS use on fieldbus PROFIBUS PA or FOUNDATION Field bus e Diagnostic messages for electronic modules Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Manual S MATIC SIMATIC NET PROFIBUS PA e Diagnostics by means of LED displays 115 Diagnostics in PCS 7 7 17 Diagnostics for hardware displays Components sections Diagnostic repeaters Manual S MATIC e LED diagnostics Switch for Ethernet e LED You can find information abou
134. omparing project VErSiONS cceceececeeeeeeeeeeeeeeeeeeeteeeeeeeeeeeeseaeeeeeeeeeseeeeeeeeeeeeeeeeeaaeeeeeenees 34 3 2 7 1 Comparing project versions With VXC cececceeeeeeneeeeeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeseeeaeeeeeeeeaaeeeeenees 34 3 3 Hardware update ni tia a ai a a ai a aaia i aeai a eaaa aaia 36 3 3 1 Hardware updates sisted coca eee det ean dei eine eee 36 3 3 2 How to make adjustments after a hardware Change cccceeecceeeeeeeeeceeeeeeeeeenteeeeeeeeeaaaa 38 3 3 3 Updating the CPU Ravn inaa A desided cities Gan ater at asd ah esa Hee AA 38 3 3 3 1 How to perform a firmware update for the CPU as Of V5 0 ee eeeeteeeeeeeee eet eeeenennaee 39 3 3 3 2 How to perform a firmware update for the H CPU as Of V4 5 cc ceceeeeeeeeeeetteeeeeee ental 41 3 3 4 Updating an interface MOCUIEC eee eee eette eee eee e eee eter teeta nee ee sere unas t tunna nat tnn nunnat ennn nnna 42 3 3 4 1 Updating an interface module IM c ccceceeeeeeeeeeeeeeee eee tne eee eee tneeee eee eaaeeeeeeeeiaeeeeeeeeaaaea 42 3 3 4 2 How to perform a firmware update of an interface module IM cecceeeeeeeeeeeeeeeeeeeeeneeee 43 3 3 5 Updating a CP xxxs Wihieiii enti cian ese edhe tes ena a a eee Pee ete 46 3 3 5 1 Updating a communication processor CP c ccceeeeecteeeeeeee eee eecneeeeeeeee ee eaaeeeeeeeeeennaaaea 46 3 3 5 2 How to perform a firmware update of the CP 341 0 ceccccecceeceeee eee eeeeeeeee
135. on of a Channel Additional information Online help for WinCC Information System Channel Diagnostics Using Channel Diagnosis 7 18 4 6 Status of multi user operation Calling Diagnostics on the connection between OS server and an OS client Only when WinCC is in process mode in the menu of the WinCC Explorer Overview Topic Connection sta tus Detailed information Called with Status logical connections Options gt Status of current status of the Multi User Operation server client interface Additional information Online help for WinCC n formation System topic Options Status of multi user operation Connection sta tus on the server Current status of connec Process Data Server tions in multi user operation tab Connection sta tus on the client Current status of the clienton Process Data Clients which the scan is started tab Service support and diagnostics V8 1 Service Manual 11 2014 ASE32786000 AA 133 Diagnostics in PCS 7 7 18 Diagnostic tools 7 18 4 7 Status of connections Overview Topic Detailed information Called with Additional information Connection sta Connection between WinCC Only when OS is in Online help for WinCC Infor tus OS AS and an automation system process mode inthe mation System topic Status logical connections Menu of the WinCC Checking the status of the current status of the process Expl
136. onnection status bi directional between OS server and OS client Redundancy for PC stations from PCS 7 Master standby configuration Status of redundant partners Ethernet components Switches e g SCALANCE X Network objects via profile file Bridges Router Network components which enable diagnostics using the NIB II profile for example printers and other SNMP capable devices PROFIBUS components PROFIBUS DP Interface modules IM Couplers Link modules Diagnostic repeaters PROFIBUS PA Interfaces Couplers 96 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 2 Diagnostics with the maintenance station asset management Area Diagnostics for PROFINET components e Interface modules IM e E PB Link Couplers Intelligent field devices e HART field devices e Field devices on the following fieldbus systems PROFIBUS DP PROFINET PROFIBUS PA FOUNDATION Fieldbus e Devices of different product groups e g SIPART SITRANS Additional information e You can find a description of how to configure a Maintenance Station in the function manual Process Control System PCS 7 Maintenance Station e You can find a description of how to use the Maintenance Station in process mode in the configuration manual Process Control System PCS 7 PCS 7 OS Process
137. orer Options gt connection interface Status of Connections OS connec Collective status of the con See the section titled tions server nection diagnostics of the lo Status of multi user client cal client operation Page 133 7 18 4 8 Area overview Overview 134 Topic Displaying the sta tus of the connec ted OS servers on the OS client Detailed information Optical representation of the redundancy monitoring see following table Meaning of the icon color in the area overview Called via Click the Status of the connected serv ers button in the area overview in process mode Additional information Function manual Process Control System PCS 7 OS Process Control Meaning of the icon color in the area overview Icon color green Meaning The monitored servers are in process mode and have the status OK red red flashing One server or multiple servers have the state Server faulty The fault state has not yet been acknowledged yellow dundancy One server or multiple servers have the state Server faulty with disrupted re yellow flashing The fault state has not yet been acknowledged no icon e The process CCEmergencyWatchRTServer exe is missing in the startup list on the OS client e No server data is loaded on the client Note Redundant single station systems Changes to the redundancy
138. out the selected event DP slave diag nostics Diagnostic data for the selec ted DP slave in accordance with EN 50170 DP Slave Diagnostics tab To determine the cause of a DP slave error Target system Current time operating hours and information about clock syn chronization synchronization intervals Time System tab Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 141 Diagnostics in PCS 7 7 18 Diagnostic tools Topic Detailed information Called using Additional information Performance Operand areas and the availa Performance Data tab data ble blocks of the selected For checking the user CPU FM module program to determine whether the CPU meets the appropriate require ments to execute a user program for example with regard to process image size Performance Display of all module types Used to check the stand data available ard blocks contained in the functional scope of the and called in the user selected module List of OB program SFB and SFC that can be used in the module Diagnostics for DP slaves Topic Detailed information Called using Additional information Module data Data for identifying the selec General tab Comparison of config ted module Examples ured and inserted mod e Type ules e Order number e Firmware e Version e Status e Slot in the rack DP slave diag Diagnostic data
139. part of this process the data of a component are analyzed using the available online functions of the associated tools You can access ES data from the diagnostics screens can be controlled via access protection mechanisms Screens for process control diagnostics can be generated automatically for the entire PCS 7 system and made available on the Maintenance Station The top level forms an overview screen for the entire system Note Disabling lifebeat monitoring If you are running a Maintenance Station in the plant the sign of life with Lifebeat Monitoring must be disabled Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 95 Diagnostics in PCS 7 7 2 Diagnostics with the maintenance station asset management Diagnostics options You can find information on the states of individual PCS 7 components with diagnostic capability on the Maintenance Station s special diagnostics screens Automation systems Diagnostics for CPU SIMATIC PCS 7 BOX Distributed I O such as ET 200M ET 200S ET 200iSP ET 200pro input and output modules Field devices HART PROFIBUS PA Redundancy Master standby configuration Status of redundant partners PC stations Operator stations BATCH stations Route Control stations Archive server SIMATIC PCS 7 BOX SIMATIC Industrial PCs Standard PCs also WebNavigator client or WebNavigator diagnostic client via IP address C
140. port CSV gt CSV Export Import Wizard The Wizard CSV file data exchange Export Import opens 4 Check the path in the Directory input box o Inthe Direction group activate the check box RC project engineering gt gt CSV file s Export Click Continue Select all check boxes Click Continue Click Finish The files are exported o Oo N O Additional information e Manual Process Control System PCS 7 SIMATIC Route Control Service support and diagnostics V8 1 32 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 2 Data backup 3 2 5 3 How to restore data from a backup Introduction You restore partial routes from SIMATIC Route Control from a backup file Importing a backup 1 2 Select the multiproject project in the SIMATIC Manager Select the Options gt SIMATIC Route Control gt Engineering menu command The Route Control Engineering dialog box opens Select the menu command Options gt Export Import CSV gt CSV Export Import Wizard The Wizard CSV file data exchange Export Import opens The dialog box Wizard CSV file data exchange Export Import opens Check the default path set in the Directory input box Inthe Direction group activate the check box CSV file s gt gt RC project engineering Import Click Continue Select all check boxes Click Continue 10 Click Finish The project en
141. r operation Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 51 Ensuring Availability 3 3 Hardware update States of the download operation On the PG PC in the Firm ware Loader dialog box Display The bar in the dialog box changes Download procedure is running On the PG PC in the Firm ware Loader dialog box The message Download completed successfully is displayed Download procedure is com plete CP 443 5 Extended The CP RUN LED flashes Download procedure is running CP 443 5 Extended The CP STOP LED is lit Download procedure is com plete Procedure when a download error occurs If the download operation was terminated by an error no LED is lit on the CP 1 Switch the power supply of the rack off and on again 2 Repeat the load operation 3 3 6 Working with GSD files 3 3 6 1 Working with GSD files Introduction STEP 7 Version 5 applies a more stringent test to the GSD files GSD Device Master dataFfile Syntax errors or non interpretable errors can occur with GSD files from an older project however Improved help texts are provided for syntax errors and GSD problems starting with STEP 7 Version 5 1 SP2 If the following measures are not successful contact the device manufacturer and request a new GSD file You can find solutions for some errors in this table 52 Service support and diagnostics V8 1 Service
142. rPack license key the license keys to be updated must be available on the appropriate PC station Upgrading license keys for AS 410 CPU 410 5H You can find information on this in the following sections e Section Upgrade of the System Expansion Card for a CPU 410 5H Page 56 e Section Upgrade of process objects of a CPU 410 5H by replacing the System Expansion Card Page 65 3 5 2 Upgrade of the System Expansion Card for a CPU 410 5H 3 5 2 1 Basic procedure Validity This documentation applies to upgrading the PO volume of a CPU 410 5H as of firmware version 8 1 During the upgrade the number of process objects on the System Expansion Card of the CPU will be relicensed Procedure 1 Order an upgrade You need at least a CPU 410 Expansion Pack for the upgrade You can find information about this in the section Ordering an upgrade for a CPU 410 5H Page 58 2 Prepare upgrade You can find information about this in the section How to prepare for the upgrade of the System Expansion Card Page 59 Service support and diagnostics V8 1 56 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 5 Licenses and license keys 3 Send PO Activation File via Support Request You can find information about this in the section How to send the PO Activation File Page 60 4 Performing an upgrade You can find information about this in the section How to perform the upgrade of the System Expansion Card Page
143. rol project data with plan Compare With XML File Service support and diagnostics V8 1 Service Manual 11 2014 AS5E32786000 AA 35 Ensuring Availability 3 3 Hardware update 3 3 Hardware update 3 3 1 Hardware updates Introduction In this section a hardware update refers to changing the firmware in SIMATIC modules Updating the firmware of a SIMATIC module is referred to as a firmware update in the following A firmware update includes the following e Function upgrades e Operating system enhancements Released modules You can find the firmware versions for modules released of a particular PCS 7 version in the PCS 7 Released Modules documentation that corresponds to the version in question Requirements for the firmware update A firmware update for a SIMATIC module may be required if you wish to use new functions or correct errors Checking the latest product version or the firmware version of a module You need to check the latest product version or the firmware version of a module in the following situations e When replacing a module due to a defect for example e When you wish to use new functions after you have change the configuration Compare the PCS 7 Released Modules documentation for the older PCS 7 versions to find out which PCS 7 version first included the feature Determining the product version or the firmware version Update capable modules e You can find the follow
144. rtner Here you will be able to access e The newsletter which will keep you constantly up to date with the latest information about our products e The right documents via our Service amp Support search facility e A forum that provides users and specialists with an international platform for exchanging experiences e Your local Automation amp Drives representative e Information about local service repairs spare parts The Our service offer section offers even more options Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 13 Additional support Service support and diagnostics V8 1 14 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 1 Introduction Overview This section presents measures for ensuring availability of a PCS 7 system You can find information on fault tolerant systems in the Process Control System PCS 7 Fault Tolerant Process Control Systems manual The information in this section enables you to perform the following tasks e Maintain the reference condition of a plant Examples Adherence to maintenance intervals replacement of batteries e Optimize the plant and prevent faults Examples perform firmware updates eliminate known sources of errors e Minimize downtime caused by faults Examples provide backups Note to reader This section is split up into several topical fields The following information is provided for each topic area
145. rty damage Qualified Personnel The product system described in this documentation may be operated only by personnel qualified for the specific task in accordance with the relevant documentation in particular its warning notices and safety instructions Qualified personnel are those who based on their training and experience are capable of identifying risks and avoiding potential hazards when working with these products systems Proper use of Siemens products Trademarks Note the following A WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation If products and components from other manufacturers are used these must be recommended or approved by Siemens Proper transport storage installation assembly commissioning operation and maintenance are required to ensure that the products operate safely and without any problems The permissible ambient conditions must be complied with The information in the relevant documentation must be observed All names identified by are registered trademarks of Siemens AG The remaining trademarks in this publication may be trademarks whose use by third parties for their own purposes could violate the rights of the owner Disclaimer of Liability We have reviewed the contents of this publication to ensure consistency with the hardware and software described Since variance cannot be precluded entirely we c
146. s are already available in the online help a detailed description is not provided here Assessing the status of your process control system Topic Diagnostics in PCS 7 Questions Answered Where can perform a specific diagnostics operation Diagnostic tools e Which diagnostic procedures can be performed with a diagnostic tool e How is the diagnostic tool activated e Where can find a description of the diagnostic tool or diagnostic capability Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 93 Diagnostics in PCS 7 7 1 Diagnostic capabilities in PCS 7 subsystems Diagnostics 94 Diagnostics refers to all activities intended to e Ascertain the status of a system e Find errors and faults as early as possible and identify their cause Diagnostic messages Diagnostic capabilities are used to analyze the system status and to determine the causes of faults Overview of diagnostic tools You can find information on using diagnostic tools grouped according to areas of application in the following sections e Full Diagnostics Using the Maintenance Station Page 95 e Diagnostics for PC user settings Page 98 e Diagnostics for PC Components Page 99 e Diagnostics for Network Connections Page 101 e Diagnostics during Configuration Page 103 e Diagnostics for the CPU Page 104 e Diagnostics for Modules Page 105 e Diagnostics for PROFIBUS DP Page 106
147. s cannot occur following a hot restart of the system or after configuration data are downloaded Reading data blocks and FBs from the SIMATIC station 1 Open the project in the SIMATIC Manager 2 Select the menu command View gt Online 3 Inthe tree view select the data blocks and FBs you want to read from the SIMATIC Station 4 5 6 Select Edit gt Copy from the menu Select the menu command View gt Offline Select Edit gt Paste from the menu Reading charts with current parameters from the SIMATIC station 1 2 3 Double click any CFC chart in SIMATIC Manager to start the CFC Editor Select the menu command Chart gt Read Back In the Read Back Chart dialog box make the following settings Source files Program of the CPU Scope OCM capable parameters Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 19 Ensuring Availability 3 2 Data backup Recommendation back up the project at this point You can find information on this in the section How to archive a project Page 20 This data backup includes all current parameter settings of the SIMATIC station 3 2 2 2 How to archive a project Introduction You can use various tools to archive project data Below the PKZip PKZip Server program is used for archiving You can find the setup for PKZip on the SIMATIC PCS 7 DVD PAZipis automatically installed during the PCS 7 system setup You can st
148. s in the documentation Process Control System PCS 7 Fault tolerant Process Control Systems Guide to Updating a Redundant OS During Operation Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 67 Ensuring Availability 3 7 Updating the PCS 7 OS in runtime Service support and diagnostics V8 1 68 Service Manual 11 2014 A5E32786000 AA Configuring diagnostics conditions 4 1 Requirements for diagnostics Requirements Several requirements must be fulfilled to ensure that the status of a PCS 7 system can be diagnosed effectively The most important requirements are e Diagnostics are enabled for the components e Diagnostic options were activated during configuration Information on configuring the diagnostic options The primary configurations can be found in the following documentation e Configuration manual Process Control System PCS 7 Engineering System e Configuration manual Process Control System PCS 7 Operator Station e Process Control System PCS 7 Maintenance Station function manual e Manual S MATIC SIMATIC PDM Process Device Manager You can search for information in the index of these manuals by entering Diagnostics as a key word Checking PC components e You check PC components using software tools of PCS 7 such as a Maintenance Station or PC DiagMonitor and the operating system e The following configuration actions assist you in diagnosing PC components
149. sages Service support and diagnostics V8 1 78 Service Manual 11 2014 A5E32786000 AA Message concept of PCS 7 5 5 Understanding messages 5 5 3 Target groups of messages Target Groups Message type Target group Proc Target group Opera Target group System ess management tions management and specialist and mainte recording nance specialist Operator Input messages X X X Process messages X X X Operating messages X X X Process control messages X X System messages X 5 5 4 Message lists in process mode Message lists PCS 7 places incoming messages in message lists The message is available in different alarm lists depending on the event source and on the alarm status The following messages lists are available by default You can modify these standard message lists or create additional message lists Default message lists List Incoming alarm list Content The incoming alarm list contains the alarms which require acknowledgment how ever which are still pending acknowledgment or deactivation Acknowledged alarm list The acknowledged alarm list contains the acknowledged process alarms Outgoing alarm list The outgoing alarm list contains the alarms flagged as Outgoing Those alarms are no longer active but are not yet acknowledged History list The history list provides a view of the alarm log which contains all alarms except the operator log
150. saiatetccce a a ae e aa ladebeectidaiidiitagtedtaadac aE ccagteas bantenabey 85 6 2 3 How to read the CPU diagnostic DUff er eee eee eeetne cette etneeee sere taeeeeeeetaeeeeeeeeneaaaaa 86 6 2 4 CPU fault preparing diAQnOStiCs cc eceeceeeeeeeeeeeeeeeeee eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeeeeeeenenenes 87 6 2 5 How to back up the diagnostic data of the PCS 7 OS eceeeneeee eee tenee eter taeeeeeetneee nenns 88 6 2 6 Remote diagnostics of a PCS 7 SYStOM ccceceeiieeeeee eee eeetee eee eee eaeeee eee taaeeeeeeeeiaeeeeeereneaaaea 89 6 2 7 Interactive operator control and monitoring with the OS Web Option eeeeeeeees 90 Service support and diagnostics V8 1 Service Manual 11 2014 ASE32786000 AA Table of contents 7 Diagnostics in PCS E A E E E ici caceteters aa cae seues ahecatbeeststseeePesteeueoeeuns tattaas 93 7 1 Diagnostic capabilities in PCS 7 SUDSYStEMS 0000 0 eee eeeee eect teeter ee ee eee t ee taaaeeeeeeeeeeetnaaaea 93 7 2 Diagnostics with the maintenance station asset mManagemMennt eeeeeeeeeeeeeeeeteeeeeetee 95 7 3 Diagnostics for PC User SettingS 0 eceeeeee eee eectee rete eeenne eee sete eaaeeeee eee teeeeeeeeeaaeeeeeeeeenaaea 98 7 4 Diagnostics for PC COMPONENES cece etter eee entree terete eee eee E eee taeeeeee tenia 99 7 5 Diagnostics for network CONNECTIONS ccc cent eeeeeeeeeeeeeeeeeaeeeeeeeeaaaeeeeeeeaaeeeeeeenaeeeeenees 101 7 6 Diagnostics Curing configuration
151. seee cee ceeeee eee eeeeeneee eee AA E 103 7 7 Diagnostics for the CPU siiani i a a e E a a i i E 104 7 8 Diagnostics for modules itore E E AA E EA EAT 105 7 9 Diagnostics for PROFIBUS DP 0 cc ceceeeeeeeeeeeeeeeee AA a aa E N 106 7 10 Diagnostics ON PROFINET rsoda a A A 107 7 11 Diagnostics for PROFIBUS PA ie aiiai raaraa aan a AT EEN AAA AAEE E a SEEEN aa 108 7 12 Diagnostics on FOUNDATION Fieldbus cc ceeeeeeeeeeeeeeeeeeeeaeeeeeeseseaaeeeeeeeeeenaaeeeeeeneees 109 7 13 Diagnostics tor the OSii4 a wae aaa nae aint sees 110 7 14 Diagnostics for the BATCH Statins erore aa Eaa N EEn 111 7 15 Diagnostics for the Route Control stationS ssssesseeeeeeeeereeerrrrsestttrrssstttrrrssttennnsssrrennne 112 7 16 Diagnostics for time Of MAY endene n N EE 113 7 17 Diagnostics for hardware iSplayS eccceeeeeeeeeeeeeeeeeeeeeeeeeeeeaaaeeeeeeseeeaaaaeeeeeeseeeaaaeeeeeeseees 114 7 18 Diagnostic tools ise aie Ae cee tee aah ee RR 118 7 18 1 Diagnostics tools of PCS Teei A E EE vecdaeeet ES 118 7 18 2 Diagnostics forthe PCS nonurera noa a S O wince saahauees 118 7 18 2 1 Windows System IHormnatoike n renen a E E EAE R T 118 7 18 2 2 Managing the operating SYStOM ccceceeeeeeeeeeeeenneeeeeeeeeaaeeeeeseeeaaaeeeeeeneaaeeeeeseeeiaeeeeeeeees 119 7 18 2 3 Shares for drives folders and fil Sisin oi aa a a a a aaa adain 120 7 18 2 4 System tools Local Users And GroupS 0 cccecececeeeeeeeeeeeeeeeeeeneeeeeeeenaeeeee
152. sion of PCS 7 Updates that do not utilize the new functions of a new version of PCS 7 e WHEN If you want to utilize new functions of a new version of PCS 7 If you want to continually adapt your PCS 7 projects to the current state of technology If software corrections necessitate conversion e HOW For information about software updates refer to the Software updates Page 54 section Service support and diagnostics V8 1 16 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 2 Data backup 3 2 Data backup 3 2 1 Options for data backup Introduction You can backup project data in various ways and for different purposes for example with project archiving image files After system failure you can use a backup to quickly restore the system to its original state Recommendations for increasing data security Always back up the data in the following cases After configuration changes Before and after system component upgrades Before and after configuration software upgrades Keep at least the three most recent versions of your PCS 7 project Use different storage media for backing up the data Examples LAN hard disk USB hard disk MOD CD DVD This retains availability of your data even after failure of a device You can also backup your data on hard disks of PCs in a network Simultaneous hard disk failure on more than one PC is very unlikel
153. status generate a process control message Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 18 4 9 Displaying the redundancy state Overview 7 18 Diagnostic tools It is important to always have an overview of the redundancy state for diagnostics in plants with redundant PCs The redundancy state represents the status of the individual master and standby computers A display for the redundancy state can be configured in a process picture for this e The status of the redundant server pair and the non redundant server assigned to the OS client are displayed on the OS clients e The server status is displayed on the OS servers Topic Redundant OS components Status Detailed information Master standby Standalone Connection e Not initialized e initialized e No connection e Fault Called via Create a picture the OS server in the WinCC project Insert a control Graphics Designer Ob ject palette gt Default tab gt in the Smart Ob jects tree view gt drag the control to the picture gt in the Insert control dialog box gt Select PCS 7 Redun dancy State Control Additional information For additional information on configuring refer to the con figuration manual Process Control System PCS 7 Op erator Station State of redundant OS servers in diagnostic pictures When using a Maintenance Station the block
154. successfully without and you are certain that it fits the System error Expansion Card you can attempt to force the upgrade If an error occurs again the System Expansion Card must be synchronized again Contact the license hotline e lf transfer errors occur repeatedly the CPU can go to STOP 3 5 3 Upgrade of process objects of a CPU 410 5H by replacing the System Expansion Card You need to remove the CPU in order to replace the System Expansion Card SEC Note Removing the CPU deletes the user program on the CPU Note Redundant operation You need to replace both SECs for redundant operation The new SECs must have the same number of POs Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 65 Ensuring Availability 3 6 Determining inventory data and installing software 3 6 Determining inventory data and installing software Determining inventory data Topic Determining in ventory data of Detailed Information Determining hardware and software of PC stations ina PC stations PCS 7 plant Determining li e Determining license keys censing Installed Used e Generating license reports Determining the components of the PCS 7 plant Determining the configured and available components Called via In the Start menu Sie mens SIMATIC pro grams SIMATIC gt SI MATIC Management Console License required Addi
155. sword settings for access to this folder e Technology SQL Server The archive files are saved to an SQL database Login and password are mandatory for this technology a specification of the domain is not used e Technology FTP Server The archive files are saved to an FTP Server Login and password are mandatory for this technology a specification of the domain is only required if the login is assigned to a domain Service support and diagnostics V8 1 30 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 2 Data backup For additional information refer to the SIMATIC BATCH online help Archiving Individual Batches You archive a single completed batch as follows 1 Select the batches to be archived in the detail view 2 Right click to open the shortcut menu and select the Archive menu command Archiving multiple batches You archive multiple completed batches as follows 1 Open a Batch overview list from the Details shortcut menu 2 Select the batches to be archived 3 Right click to open the shortcut menu and select the Archive menu command 3 2 5 Backing up SIMATIC Route Control data 3 2 5 1 Backing up configuration data Data backup options SIMATIC Route Control provides the following options for backing up and restoring project data e You can back up the project data from SIMATIC Route Control with a PCS 7 project For additional information refer to the How to archive a project Page 20
156. t the connection between the programming device PC and the CP 443 1 is faulty Correct the fault 5 Note the MAC address setting of the CP 443 1 under Industrial Ethernet Service support and diagnostics V8 1 48 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 3 Hardware update Performing the firmware update Note Note the following A warning message appears before the download operation begins if an incorrect CP type has been inadvertently addressed The firmware can nevertheless be downloaded to an incorrect CP type if the message is acknowledged With the next steps all data on your CP are deleted and cannot be recovered Do not cancel a download operation once it is started The CP may no longer be usable if you do this and you will have to send it in for repair N O oO Ff 9 Inthe Siemens SIMATIC programs Start menu select STEP 7 gt NCM S7 Industrial Ethernet gt Firmware Loader The dialog box of the firmware loader opens Click Continue Inthe Step 1 dialog box set the path for the update file Click Browse Use Select file to select the desired file lt drive gt TEMP Cp4435ba fwl for example Click on the Open button Click Continue Inthe Step 2 dialog box set the MAC address Click Continue Check the following settings Application access point Interface parameter assignment used Make sure that th
157. t and diagnostics V8 1 Service Manual 11 2014 ASE32786000 AA Diagnostics in PCS 7 7 18 Diagnostic tools 7 18 7 3 Module information Calling up quick information 1 Call up the quick information in SIMATIC Manager by selecting the menu command Component View gt View gt Online 2 Select the SIMATIC station with the menu command CPU gt Diagnostics Settings gt Hardware Diagnostics Additional diagnostics select module and click Module Information Calling up module diagnostics 1 Open HW Config Select the menu command Station gt Open Online 2 3 Select the module 4 Select the menu command PLC gt Module Information Diagnostics for the CPU Extensive diagnostic checks are performed on a CPU Additional information Help on STEP 7 Diagnostics hardware diagnostics and troubleshooting Topic Module data Detailed information Data for identifying the selec ted module Examples e Type e Order number e Firmware e Version e Status e Slot in the rack Called using General tab Additional information Comparison of config ured and inserted mod ules Events in the di agnostic buffer and detailed in formation about the selected event Analysis of the cause of a CPU STOP history of events at the selected module Diagnostic data for the selec ted module Diagnostic Buffer tab Check of events in the diagnostic buffer and de tailed information ab
158. t diagnostic options in the following manuals and Diagnostic Repeater for PROFIBUS DP Operating Instructions S MATIC NET Industrial Ethernet Switches SCALANCE X 400 Commissioning manual S MATIC NET Industrial Ethernet SCALANCE X 100 and SCALANCE X 200 Product Line e SCALANCE X lt gt displays SCALANCE X208 displays for example Status LEDs for PROFINET IO and PROFIBUS DP Comparison of LEDs for diagnostics The following table includes information on the LEDs available for an initial diagnostics and the meaning of the LED LED Meaning for PROFINET IO Meaning for PROFIBUS DP BUSF Lit up in red Lit up in red Bus error no physical connection to a sub Bus error at interface e g bus short circuit net switch Incorrect transmission rate Full duplex transmission is not activated Flashing Flashing The PROFINET device is a controller The module is a DP master Failure of a connected IO device Failure of a connected station At least one of the assigned IO devices can At least one of the assigned slaves cannot not be addressed be addressed Incorrect configuration Incorrect configuration The PROFINET device is an IO device The module is a DP slave The watchdog time has expired The watchdog time has expired Bus communication via PROFINET is inter Bus communication via PROFIBUS DP is rupted interrupted IP address is incorrect PROFIBUS address is i
159. t of the CPU e All LEDs are flashing e All LEDs are off even though the power supply is switched on For additional support contact your Siemens representative or Technical Support Have the information in the event of a fault indicated above ready 6 2 5 How to back up the diagnostic data of the PCS 7 OS Basic procedure We recommend that you back up the diagnostic files for analysis of the cause of the OS fault by experts Service support and diagnostics V8 1 88 Service Manual 11 2014 A5E32786000 AA Failure What next 6 2 Preparing for expert support Back up the diagnostic folder 1 Close WinCC 2 Back up all diagnostic folders of WinCC default Installation path Siemens WinCC Diagnostics 3 Give this information to the service employees You can back up the diagnostic files using the shortcut menu command Save to gt Compressed zipped Folder Note Once the diagnostic files are backed up not in diagnostic folder you can delete the content of the diagnostic folder In this way you avoid keeping old information in the new diagnostic files If the same error occurs the next time you start WinCC make an additional backup to help the experts Only a few messages will need to be analyzed in this backup 6 2 6 Remote diagnostics of a PCS 7 system Security requirements If you want to run remote diagnostics ina PCS 7 system you need to protect this plant against unauthorized access You
160. table program The most important message systems of PCS 7 are e WinCC operator control and monitoring system e SIMATIC BATCH batch data management Both message systems are available on the PCS 7 OS in process mode runtime Configuration of messages in the message lists of PCS 7 OS Every process message displayed on a PCS 7 OS always includes the following information e Date e Time e Origin e Event e Message Class You can use the Alarm Logging editor of the PCS 7 OS to modify the selection of message information to be displayed in WinCC Note Configuring the PCS 7 message system e When configuring messages you can specify the status with which an event is reported e As of PCS 7 V8 0 SP1 you can configure the PCS 7 message system This allows you to configure the importance and display of message classes for process messages project by project Message accuracy for signal transitions Note Be aware of the accuracy of the message system If events are recorded within one scan cycle they can appear in the wrong order in the message list Remedy You can find information about this in the function manual Process Control System PCS 7 High precision Time Stamping Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 73 Message concept of PCS 7 5 2 PCS 7 message system Additional information You can find detailed information on configuring messages in the following manuals
161. tation Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 11 Preface Service support and diagnostics V8 1 12 Service Manual 11 2014 A5E32786000 AA Additional support 2 If this manual does not contain the answers to any questions you may have about how to use the products described please contact your local Siemens representative You can locate your local representative at http www siemens com automation partner http www siemens com automation partner The guide that provides details of the technical documentation offered for the individual SIMATIC products and systems is available at http www siemens com simatic tech doku portal http Awww siemens com simatic tech doku portal The online catalog and online ordering system are available at https mall industry siemens com https mall industry siemens com Technical support Technical support for all A amp D products can be accessed e Via the Support Request web form Technical support http www siemens en simatic tech doku portal e You can find information on our technical support on the Internet at http www siemens com automation service http www siemens de automation support request Service amp Support on the Internet In addition to our documentation pool we also offer you a knowledge base on the Internet http www siemens com automation service amp support http Awww siemens com automation pa
162. ter the following in the Run dialog of the Start menu cmd In the DOS window enter TELNET Additional information in the Configuration Manual SIMAT IC NET Industrial Ethernet Switches SCA LANCE X 300 X 400 Loop detection in the network Loop detection Page 127 Can be configured via Web Based Management of the SCALANCE X200 X300 and X400 switches Service support and diagnostics V8 1 Service Manual 11 2014 ASE32786000 AA 101 Diagnostics in PCS 7 7 5 Diagnostics for network connections Diagnostics for Status of network components status of a WinCC application Diagnostics tool Station Configuration Editor Page 123 Called via Configuration with HW Config and loading of PC station required Call in the taskbar via the button Connections to intelligent field devices SIMATIC PDM Page 143 In SIMATIC Manager Options gt Set PG PC In terface PC Ethernet modules NCM S7 Industrial Ethernet Page 126 In the Start menu Siemens SIMATIC programs STEP 7 gt NCM S7 Industrial Ethernet gt Diag nostics Status of configured channels and their connections to the SIMATIC sta tion WinCC Channel Diagnosis Page 132 In the Start menu Siemens SIMATIC programs WinCC gt Tools gt Channel Diagnostics gt Chan nels Connections tab Connections to the OS faulty or estab lished Lifebeat Monitoring Page 129 Call picture
163. tion e Knowledge of the functions and configurations of SIMATIC S7 S7 400 STEP 7 e Knowledge of the functions and configurations of SIMATIC NET network components and transmission media Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 9 Preface Important information about this documentation This documentation is a guide for service support It therefore does not claim to be complete Due to our lack of knowledge of the particular circumstances in your plant we cannot guarantee the following with this documentation e That you will be able to use this documentation to remedy problems yourself e That if service is required similar to what is presented the procedure described will necessarily enable you to find the cause of the fault or to correct the fault e That detailed information about individual hardware or software components is complete e That detailed information about individual hardware or software errors is complete e That this documentation cannot provide the same expert knowledge as that provided by a service technician or a member of the hotline staff e That procedures carried out will not disturb the system e That the procedures described can be performed via remote access Changes compared to the previous version Below you will find an overview of the most important changes in the documentation compared to the previous version New as of PCS 7 V8 1 e Upgrade of t
164. tion 33 Excluding from backup 33 B Backing up 26 Custom actions 26 Custom functions 26 Backing up configuration data 19 20 21 22 24 26 27 31 AS parameters 19 Custom libraries 24 Engineering station 20 21 Multiproject 22 PCS 7 OS 26 Project specific libraries 24 SIMATIC BATCH 27 SIMATIC Route Control 31 Backing up custom actions 26 Backing up custom libraries 24 Backing up libraries 24 Backing up the AS parameters 19 Backup 19 20 21 22 24 26 27 28 29 31 33 AS parameters 19 BATCH project 27 Creating 28 Custom library 24 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Multiproject 22 Operator and display texts 25 PC stations in an image file 33 PCS 7 OS data 26 PCS 7 ES 20 21 Project data 20 21 Project data of SIMATIC Route Control 32 Restoring 29 Restoring Route Control data 33 Restoring Route Control data from the backup copy 33 SIMATIC Route Control 31 BANY 145 BANY PROFIBUS 145 BANY PROFINET 145 BANYnet Ethernet 145 Calling 145 BANYnet Calling 145 Basic terms 78 Message concept 71 78 Batches 30 Archiving 30 Bus recording 145 Bus segment 142 C Call Set PC Station 122 Set PG PC Interface 123 User Administrator 132 Calling BANYnet 145 Computer management 119 HW Config 140 Lifebeat monitoring 129 Module Information 141 NCM S7 Industrial Ethernet 126 NCM S7 PROFIBUS 128 NetPro 125
165. tion parameter assignment commissioning and maintenance of field devices for example transducers Topic Quick informa tion Display configuration Detailed information Icons provide an overview of the configuration and device status then see device status below Called via In the SIMATIC Manager View gt Process Device Plant View Additional information Online help for SIMATIC PDM Configuring net works and devices Icons gt Functions gt Diagnostics gt Overview of device icons Device informa tion e Type e EDD DLL type file e Manufacturer e Versions Open project in the Process Device Plant View gt Select device gt Edit gt Object prop erties gt Device tab Online help for SIMATIC PDM Device status e Communication e Maintenance status e Process errors e Configuration error e Overall status e Device specific message texts Open project in the Process Device Plant View gt Select erties gt Diagnostics tab gt Device status list Device gt Edit gt Object Prop Online help for SIMATIC PDM if available through manufacturer files Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 143 Diagnostics in PCS 7 7 18 Diagnostic tools Topic Document Man ager Detailed information Call documents assigned to a device Called via Open project in the Process D
166. tional information Online help of the Sl MATIC Management Console Only PC stations on which the SIMATIC Management Agent service is installed can be managed Online help of the Sl MATIC Management Console Connection to the engi neering station required Installing software remotely 66 Note Only PC stations on which the SIMATIC Management Agent service is installed can be managed e Install and updating SIMATIC software e Assemble software packages for installation e Install software packages Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Ensuring Availability 3 7 Updating the PCS 7 OS in runtime 3 7 Updating the PCS 7 OS in runtime Introduction You have the option of updating a redundant PCS 7 OS configuration at runtime in order to adapt the older version of your current PCS 7 process control system to a newer PCS 7 version Updating the PCS 7 OS involves the following tasks e Preparatory measures e Installation of the new software e Commissioning measures required to adapt your existing PCS 7 process control system Updating the PCS 7 OS during running operation offers the following benefits e Operation of the PCS 7 system is not disrupted e The AS does not enter STOP mode e The automation process can still be operator controlled and monitored Updating a redundant OS during operation You can find more information about thi
167. to be followed in the event of failure exchange and return in the following documentation Scenario 0 Information can be found in Section Failure and malfunc tion on modules Failure and malfunc tion of SIMATIC ET 200M Manual Automation System S7 400 CPU Specifications Manual S MATIC Distributed O device ET 200M Monitoring functions of the CPU Commissioning and diagnostics Failure and malfunc tion of SIMATIC ET 200iSP Manual S MATIC Distributed O device ET 200iSP Commissioning and diagnostics Failure and malfunc tion of SIMATIC ET 200S Manual S MATIC Distributed O device ET 200S Commissioning Wiring and fitting Fault tolerant operation Failure and malfunc tion of SIMATIC ET 200pro Manual S MATIC Distributed O device ET 200pro Alarm error and system messages Failure and malfunc tion on ex O mod ules Manual Programmable Control ler S7 300 ET 200M Ex I O modules SIMATIC S7 ex digital modules Diagnostics for analog modules Failure and malfunc tion of redundant I O Configuration manual Process Control System Failure of Redundant I O Modules How to Set the CPU in Respect of the tion of components of distributed I O com ponents Programmable Controller S7 400H Fault Tolerant Sys tems modules PCS 7 Fault Tolerant Process Response of the I O Modules in the Event Control Systems of Channel Errors
168. tor texts of the blocks for example If you have changed operator or display texts in your blocks we recommend that you back up the operator and display texts Exporting operator and display texts In SIMATIC Manager you can export information relating to parameters signals and messages to a file format csv You can edit this file in standard MS Office applications such as Excel and Access The same mechanisms that are used for converting to project specific languages are used for the export Requirement PCS 7 allows you to store all operator and display texts in every desired language The only requirement is that the language is installed in your project e The languages available in SIMATIC Manager can be displayed via the menu command Options gt Language for Display Devices e The number of languages offered is specified when Windows is installed system characteristics Procedure 1 Open the project in the SIMATIC Manager 2 Inthe component view select the master data library or if not available the project folder 3 Select the menu command Options gt Manage Multilanguage Texts gt Export The Export User Texts dialog box opens 4 Make the following settings Inthe Text Tables group set the storage location and the format for the export file available formats xls and csv Inthe Language group set the source and target languages in accordance with your display language
169. tup on the engineering station completed and overwritten if you select the original installation folder Online help of the SIMATIC Manager application CHM files System documentation for PCS 7 in the Windows Start menu Siemens Automation gt SIMATIC gt Documentation gt language gt PDF files e The PCS 7 Newsletter keeps you informed when new versions of the system documentation become available The link to download the entire PCS 7 documentation as a Manual Collection in the My Documentation Manager http support automation siemens com WW view en 38715968 The Manual Collection includes the manuals for hardware and software e In the section Hardware Manuals for SIMATIC PCS 7 The link to the latest manuals for components approved for a PCS 7 version The link to the latest manuals for approved SIMATIC PCS 7 industry software for PCS 7 Catalogs brochures customer magazines and demo software This information is available on the Internet at Information and Download Center http www automation siemens com mcms infocenter Required Knowledge This documentation provides information about working with PCS 7 and is intended for trained service personnel The following knowledge is required to understand the documentation e Basic knowledge of Microsoft Windows operating systems e Knowledge of the functions and configurations of SIMATIC PCS 7 Engineering System PCS 7 Operator Sta
170. u Service support and diagnostics V8 1 Service Manual 11 2014 AS5E32786000 AA 107 Diagnostics in PCS 7 7 11 Diagnostics for PROFIBUS PA 7 11 Diagnostics for PROFIBUS PA Overview Diagnostics for Diagnostics tool Called via Devices and connections with diagnos tic capability Maintenance Station Page 95 The Maintenance Station is an operator station that is specially configured for use in diagnostics The Maintenance Station has to be configured Additional information is available in the docu mentation Process Control System PCS 7 Main tenance Station Determining inventory data of field devi ces SIMATIC Management Con sole Page 95 In the Start menu Siemens SIMATIC programs SIMATIC gt SIMATIC Management Console Li cense required Plant view gt Shortcut menu command Deter mine inventory data Additional information is available in the online help for SIMATIC Management Console Devices and connections on the PROFI BUS PA with diagnostic capability SIMATIC PDM Page 143 SIMATIC Manager View gt Process Device Net work View Status of devices on the PROFIBUS PA with diagnostic capability Station failure Fault indication with detailed information about cause of error Name and comment from HW Config Order number addresses slot types NCM S7 Page 128 SYSTEM Process Control Di agnostics add on product Page 147 Inthe Start menu Siem
171. u Siemens SIMATIC programs SIMATIC gt SIMATIC Management Console Li cense required Plant view gt Shortcut menu command Deter mine inventory data Additional information is available in the online help for SIMATIC Management Console Internal PROFIBUS DP interface of the CPU Module Information Page 141 Diagnostics via HW Config gt Module Information PROFIBUS DP error PROFIBUS DP Diagnostics With Diagnostic Repeater Page 142 Diagnostics via HW Config gt Module Information Status of PROFIBUS nodes NetPro Page 125 Inthe Start menu Siemens SIMATIC programs STEP 7 gt NetPro Select the menu command View gt With DP Slaves to display the DP slaves in the network view Status of stations NCM S7 Page 128 In the Start menu Siemens SIMATIC programs STEP 7 gt NCM S7 gt Diagnostics Station failure Fault indication with detailed information about cause of error Name and comment from HW Config Order number addresses slot types SYSTEM Process Control Di agnostics add on product Page 147 Picture must be configured and downloaded to the OS Additional information is available in the config uration manual Process Control System PCS 7 Operator Station 106 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 10 Diagnostics on PROFINET 7 10 Diagnostics on PROFINET Overview Dia
172. ues received after the update of the firmware are retained Once the CPU memory has been reset the following values are retained The parameters of the MPI interface MPI address and highest MPI address The IP address of the CPU The device name NameOfStation The subnet mask The static SNMP parameters Updating a CPU with an operating system update card You can find information on this at the following Internet address http Awww siemens automation com service http support automation siemens com WW view en 2774118 3 3 3 2 How to perform a firmware update for the H CPU as of V4 5 The firmware version can be changed using the online functionality as of firmware version V4 5 x Firmware update of an H system in RUN It is not possible to downgrade in RUN Performing the firmware update of a H CPU in RUN as of V4 5 Generally a firmware version can only be upgraded to the next higher firmware version when a firmware update in RUN is performed It is not possible to downgrade in RUN You should also read the information provided in the version specific description To update the firmware of the CPU of an H system in RUN follow these steps 1 2 3 Make sure that the H system is in the redundant state without errors Select one of the CPUs in HW Config or SIMATIC Manager Select the menu command PLC gt Update Firmware The Update Firmware dialog box opens Both CPUs are displayed with article number current
173. umps between subnets TTL input line Shell TTL IP parameter Multicast proxy IP address of a computer in Multicast proxy input Online help of Simatic another subnet which is to line Shell be used as a substitute for distributing Multicast packets Compatibility Compatibility mode for com Compatibility check box Online help of Simatic munication between differ Shell ent versions of WinCC Service support and diagnostics V8 1 130 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 7 18 4 3 Introduction Overview 7 18 Diagnostic tools Topic Computer status change Detailed information When the status of a com puter changes a message is sent to all station for exam ple e When a computer has archived a project e When a computer shuts down e When a computer boots up thus becoming part of a network station group Called via Additional information Online Help for WinCC n formation System Communication settings e Settings for time encryption e Migration mode Settings menu Documentation Process Control System PCS 7 PC Configuration WinCC System Info channel The WinCC System Info channel is used to evaluate system information from server PCs This channel does not require hardware because it directly accesses the system information on the server PC on which it is installed Note Only system i
174. ups local user accounts e Creation and modification of user profiles e Creation addition and deletion of local groups Users and Groups ating system Shares for drives folders and files Called via Computer Management gt System Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA Diagnostics in PCS 7 Overview Drives and fold ers Detailed information Granting or changing of shares for drives and fold ers Called via In the tree view Select Shared Folders gt Share 7 18 Diagnostic tools Additional information Select the folder press F1 key Drives and fold ers Granting or changing of shares for drives and fold ers Open Windows Explorer In the tree view select the drive folder Menu command File gt Properties gt Shares tab Online help of the op erating system Files Granting or changing of shares for files Select the file in Windows Explorer Menu commana File gt Properties Select the Security tab and make the required settings in the Permissions group Online help of the op erating system 7 18 2 4 Overview System tools Local Users and Groups Topic Managing users and groups in the operating sys tem Detailed information e Creation and modification of local user accounts e Creation and modification of user profiles e Creation addition and Calle
175. ure in the section How to perform a firmware update of an IM Page 43 below Update capability of interface modules or couplers downstream from interface modules You can update the firmware of the following components interface modules or couplers downstream from interface modules Components As of article number As of firmware version IM 152 1 6ES7 152 1AA00 0ABO V2 02 IM 153 2 6ES7 153 2Bx00 0XBO IM 153 4 6ES7 153 4BA00 0XBO V4 x Y coupler 6ES7 197 1LB00 0XA0 Y Link 6ES7 197 1LA01 OXA0 DP PA Link 6ES7 157 0AA82 0XA0 V4 x Firmware update for SIMATIC stations with redundant interface modules 3 3 4 2 Introduction Requirements Note You can perform a firmware update of the interface modules for SIMATIC 400H station with redundant interface modules during runtime How to perform a firmware update of an interface module IM This section provides a description of the update of the firmware for interface modules Interface Module IM via Industrial Ethernet The following is required to perform the update via Industrial Ethernet STEP 7 V5 3 or higher is installed on the programming device or PC The update file for the firmware update is available on the programming device PC Only for interface modules for PROFIBUS DP The CP 443 1 is routing capable check in HW Config Properties of the CP gt brief description Routing is listed The IM has been integrated in your PCS
176. ve operator control and monitoring with the OS Web Option Interactive operator control and monitoring of a PCS 7 plant using the OS Web Option Use the OS Web Option for interactive control and monitoring of a PCS 7 plant For additional information refer to the Process Control System PCS 7 OS Web Option manual The figure below shows how the OS Web Option OS Web server Web client can be used in a PCS 7 plant Web client ee Software PCS7 Web client Intranet Internet OS client Web server Software PCS 7 Web Server Licenses OS client OS client Server licenses Terminal bus OS server Engineering OS server station ES N E 4 l h Plant bus Automation System AS Service support and diagnostics V8 1 90 Service Manual 11 2014 A5E32786000 AA Failure What next 6 2 Preparing for expert support Transmission paths The data can be transmitted along the following routes e Telephone line modem e TCP IP connection system internal network connection e nternet Security requirements If you use the OS Web Option in a PCS 7 plant you must protect this plant against unauthorized access Several measures are required to realize a security concept Optimal protection is only provided with all security measures as a whole For additional information refer to the whitepaper Safety concept in PCS 7 and WinCC Base document Servic
177. y Data backup options The sections below describe the options for backing up data Backing up ES project data Backing up parameter settings of the SIMATIC station Page 19 Archiving a PCS 7 project Page 20 Retrieving a PCS 7 project Page 21 Archiving and retrieving a multiproject Page 22 Archiving custom libraries Page 24 Exporting operator and display texts Page 25 Backing up custom functions and actions Page 26 Service support and diagnostics V8 1 Service Manual 11 2014 A5E32786000 AA 17 Ensuring Availability 3 2 Data backup Backing up OS project data e Backing up OS configuration data Page 26 Backing up batch data e Backing up configuration data Page 27 e Generating a backup Page 28 e Restoring data from a backup Page 29 e Archiving batches Page 30 Backing up SIMATIC Route Control data e Backing up configuration data Page 31 e Backing up project data from SIMATIC Route Control Page 32 e Restoring data from a backup Page 33 Creating an image file e Backing up data by generating an image file Page 33 Note Make sure that backups are stored in a protected location in separate rooms fireproof cabinets etc Make sure the backups are readable particularly when reusable storage media such as floppy disks are used Using Version Trail 18 Version Trail is software for versioned archiving and retrieval of projects multi projects or libraries Version Tr

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