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B262/B284/B288/B292 Service Manual Section 5

1. Examples If 3 B5 pages and 1 A3 page are scanned with the scanner application but not stored the S count is 4 If both sides of 3 A4 sheets are copied and stored to the document server using the Store File button in the Copy mode window the C count is 6 and the L count is 6 If both sides of 3 A4 sheets are copied but not stored the C count is 6 If you enter document server mode then scan 6 pages the L count is 6 T LSize Scan PGS 0 to 99999999 0 1 These SPs count the total number of large pages input with the scanner for scan and copy jobs Large size paper A3 DLT scanned for fax transmission is not counted MH Note These counters are displayed in the SMC Report and in the User Tools display B262 B284 B288 B292 5 92 SM 8 205 SM 001 Service Program F LSize Scan PGS 0 to 99999999 0 1 These SPs count the number of large pages scanned by original type for Fax jobs S LSize Scan PGS CTL lro to 99999999 0 1 These SPs count the total number of large pages input with the scanner for scan jobs only Large size paper A3 DLT scanned for fax transmission are not counted AP Mote These counters are displayed in the SMC Report and in the User Tools display ADF Org Feeds 0 to 99999999 0 1 These SPs count the number of pages fed through the ADF for front and back side scanning Number of front sides fed for scanning With an ADF ARDF that can scan both
2. 0 1 2 3 4 5 6 7 8 9 Inquiry executing 5 53 B262 B284 B288 B292 Service Program Instl Ref Section 205 Displays the result of the notification sent to the device from the GW URL in answer to the inquiry request Displayed only when the result is registered at the GW URL Instl Rgstltn Executes Embedded RCG Registration Instl Rgstltn Rst Displays a number that indicates the registration result Succeeded Registration in progress Proxy error proxy enabled Proxy error proxy disabled Proxy error Illegal user name or password Communication error Certification update error Other error oMnnN anh wWwno Registration executing Instl Error Code Displays a number that describes the error code that was issued when either SP5816 204 or SP5816 207 was executed EC pe 11001 Chat parameter error Illegal Modem 11002 Chat execution error Parameter 11003 Unexpected error 42002 Inquiry registration attempted without acquiring Operation Error device status Incorrect Settin g 42003 Attempted registration without execution of an inquiry and no previous registration B262 B284 B288 B292 5 54 SM Service Program Attempted setting with illegal entries for certification and ID2 Attempted dial up overseas without the correct international prefix for the telephone number 2387 Not supported at the Service Center 2389 Database
3. Execute are displayed Select Execute When the program has ended normally the message Completed is displayed If the program has ended abnormally an error message is displayed Press the escape key Turn the main switch off and on Download the NVRAM data from a flash memory card NVRAM Data Upload Download B262 B284 B288 B292 5 116 SM Service Program 5 1 6 INPUT CHECK SP5 803 Conducting Input Check 1 Select SP5 803 2 Select the number see the table below corresponding to the component 3 Select Execute The copy mode is activated 4 The sign 01H or OOH is displayed see the table below Input Check Table Num Sensor Switch th Oh 001 Safety SW Open Closed 003 Right Cover SW Open Closed Tray Cover SW Open Closed 005 ee ree aan oe posne rerea aeae efem e e SM 5 117 B262 B284 B288 B292 Service Program Sensor Switch Num th Oh Total CO Install Installed Not installed 036 Key CO Install Installed Not installed 037 L Synchronization Detected Not detected 3 041 DF Registration S Paper detected Not detected 042 DF ExitS Paper detected Not detected DF Reverse S Paper detected Not detected 044 Available Paper Feed Unit None 1 tray paper feed unit B262 B284 B288 B292 5 118 SM Service Program 5 1 7 OUTPUT CHECK SP5 804 Conducting Output Check A CAUTION To
4. n order for the NVRAM data to download successfully the serial number of the file on the SD card must match the serial number of the machine If the serial numbers do not match the download will fail This procedure downloads saves the following data to the NVRAM Total Count C O P O Count B262 B284 B288 B292 5 122 SM Service Program 5 1 10 NVRAM DATA UPLOAD DOWNLOAD B262 B292 A CAUTION Make sure that you turn off the main power switch before inserting or removing a flash memory card Data in the memory may be corrupted if you insert or remove the memory card with the main power switch on This section illustrates how to copy the data from the BICU NVRAM to a memory card NVRAM Data Upload Download writing onto open space on card or from a memory card to the BICU NVRAM e NVRAM Data Upload Download For the workflow to copy the data in the controller NVRAM see xxx Overview You can copy the data from the NVRAM to a flash memory card NVRAM Upload or from a flash memory card to the NVRAM NVRAM download From the BICU to a flash memory SP5 824 1 NVRAM Upload card SP5 825 1 NVRAM From a flash memory card to the Download BICU You should execute NVRAM Upload before replacing the NVRAM or before executing SP5 801 002 Memory Clear gt Engine You can copy back the data from the flash memory card to the NVRAM as necessary SM 5 123 B262 B284 B288 B292 Service Program NVRAM Upload
5. Page Toner Bottle 0 to 99999999 0 1 This SP displays the number of sheets output by the scan application 8 891 1 Bk Page Toner k Prev1 BICU 0 to 99999999 0 1 oa This SP displays the number of sheets output by the scan application with the previously replaced units 8 901 1 Bk i Page Toner k Prev2 BICU 0 to 99999999 0 1 This SP displays the number of sheets output by the scan application with the unit replaced before the previously replaced unit two steps back from the current unit 0 to 2147483647 0 1 Coverage BK These SPs display the total coverage percentage of sheets output by the machine 0 to 99999999 0 1 8 921 11 Covwerage P Bk These SPs display the total coverage pages output by the machine B262 B284 B288 B292 5 110 SM Service Program Cvr Cnt Total 0 to 99999999 0 1 These SPs count the amount of time the machine spends in each operation mode These SPs are useful for customers who need to investigate machine operation for improvement of their compliance with ISO Standards Engine operation time Does not include time while 8 941 1 Operation Time controller is saving data to HDD while engine is not operating Engine not operating Includes time while controller Standby Time saves data to HDD Does not include time spent in Energy Save Low Power or Off modes f Includes time while the machine is performing Energy Save Time b
6. This name is customer information and is not printed in the SMC report B262 B284 B288 B292 5 44 SM Service Program Cer Updt Cond Displays the status of the certification update The certification request setAuthKey for update has been received from the GW URL and certification is presently being updated The certification update is completed and the GW URL is being notified of the successful update The certification update failed and the GW URL is being notified of the failed update The period of the certification has expired and a new request for an update is being sent to the GW URL 067 A rescue update for certification has been issued and a rescue certification setting is in progress for the rescue GW connection The rescue certification setting is completed and the GW URL is being notified of the certification update request The notification of the request for certification update has been completed successfully and the system is waiting for the certification update request from the rescue GW URL The notification of the certification request has been received from the rescue GW controller and the certification is being stored The certification has been stored and the GW URL is being notified of the successful completion of this event The storing of the certification has failed and the GW URL is being notified of the failure of this event SM 5 45 B262 B284 B288 B292 Service
7. unattended paper jam This setting is enabled only when SP5508 004 is set to 1 Freq Jam of Time 02 to 10 5 1 step 12 9 Sets the number of consecutive paper jams required to initiate a call This setting is enabled only when SP5508 004 is set to 1 Door Open Time 03 to 30 10 1 minute step Sets the length of time the door remains open before the machine initiates a call This setting is enabled only when SP5508 004 is set to 1 B262 B284 B288 B292 5 36 SM Service Program SC Alarm Setting With Remote in use these SP codes can be set to issue an SC call when an SC error occurs If this SP is switched off the SC call is not issued when an SC error occurs 001 SC Call 002 Service Parts End Service Parts Near End 0 or 1 1 004 User Call 0 Off 4 On 006 Communication Test 007 Machine Information Supply Automatic Order 0 or 1 0 0 Off 1 On Supply Management Report SM 5 37 B262 B284 B288 B292 Service Program Memory Clear Before executing any of these SP codes print an SMC Report All Clear 99 Initializes items SP5801 002 to 014 below Turn the main power switch off and on after executing this SP oo ee foeren Clears the system settings or eO O Clears IMH data DFU Clears MCS data DFU C a Clears the copy application settings 7 Clears the fax application settings e pE 008 Clears the pr
8. 0 1 8 675 These SPs count by color mode the total number of pages sent with Scan to PC with the Scan application B262 B284 B288 B292 5 106 SM Service Program Pe Hote Print jobs done with Web Image Monitor and Desk Top Binder are added to the count f several documents are merged for sending the number of pages stored are counted for the application that stored them When several documents are sent by a Fax broadcast the F count is done for the number of pages sent to each destination T PCFAX TXPGS CTL These SPs count the number of pages sent by PC Fax These SPs are provided for the Fax application only so the counts for SP8 681 and 8 683 F PCFAX TXPGS CTL SP8 683 are the same 0 to 99999999 0 1 This counts pages sent from a PC using a PC fax application from the PC through the copier to the destination When sending the same message to more than one place using broadcasting the pages are only counted once For example a 10 page fax is sent to location A and location B The counter goes up by 10 not 20 TX PGS Port 0 to 99999999 0 1 These SPs count the number of pages sent by the physical port used to send them For example if a 3 page original is sent to 4 destinations via ISDN G4 the count for ISDN G3 G4 is 12 Coe o e e O SM 5 107 B262 B284 B288 B292 Service Program T Scan PGS Comp CTL 0 to 99999999 0 1 S Scan PGS Comp CTL 0 to 9999
9. All Trays 1002 side to side Registration 9 0 to 9 0 0 0 0 1 mm step 1002 1 Adjusts the side to side registration Adjusting Copy Image Area in the section 1002 2 2nd Tray j Replacement and Adjustment SP1 002 001 Adjusts the leading edge registration Adjusting Copy Image Area in the section Replacement and Adjustment is applied to all trays SP1 002 002 and 005 1002 5 By pass f adjusts the difference from SP1 002 001 Adjusts the side to side registration of the 2nd 1002 6 Duplex side in duplex copying The 1st side is adjusted by SP1 002 001 through 005 SM 5 3 B262 B284 B288 B292 Service Program Adjusts the amount of paper buckle on the Paper Feed Timing registration roller 1003 3 Bank Trays 0 to 10 5 1 mm step 1003 4 By pass 0 to 10 5 1 mm step Fusing Idling 0 No 1 Yes Enables or disables the contact release control The following table lists the results Fusing Temperature Adjustment Adjusts the target fusing temperature Note that the thermistor is at the center of the hot roller 105 1 Warm Up Center 140 to 180 160 1 C step 1 B262 B284 B288 B292 5 4 SM Service Program Display Fusing 1106 1 Displays the fusing temperature Fusing Soft Start DFU Adjusts the number of zero cross cycles of the fusing lamp AC supply needed to bring the fusing lamp power to 100 while bringing the lamp up to the standby
10. Clear Backup Info This feature does not work if the card is write protected Note After you do this SP go out of the SP mode and then turn the power off Do not remove the SD card until the Power LED stops flashing This SP uses bit switches to set up the fuzzy search options for the UCS local address book Search Option BitO Checks both upper lower case characters Bit1 Japan only Bit2 to 7 Not used B262 B284 B288 B292 5 66 SM Service Program Use this SP to set the conditions for password entry to access the local address book Compl Opt1 Specifically this SP limits the password entry to upper case and sets the length of the password 0 to 32 0 1 step Use this SP to set the conditions for password entry to access the local address book Compl Opt2 Specifically this SP limits the password entry to lower case and defines the length of the password 0 to 32 0 1 step Use this SP to set the conditions for password entry to access the local address book Compl Opt3 Specifically this SP limits the password entry to numbers and defines the length of the password 0 to 32 0 1 step Use this SP to set the conditions for password entry to access the local address book Compl Opt4 Specifically this SP limits the password entry to symbols and defines the length of the password 0 to 32 0 1 step Specifies the FTP port for getting a distribution server address book that is us
11. Toreturn to the SP mode press the J key SM 5 135 B262 B284 B288 B292 Service Program 5 1 14 POWER ON SELF TEST The controller tests the following devices at power on If an error is detected an error code is stored in the controller board CPU ASIC and clock Flash ROM Resident and optional SDRAM NVRAM PS fonts if installed 5 1 15 PRINTER SERVICE MODE Service Mode Table Adjusts bit switch settings 1001 BitSw 1 Set Note Currently the bit switches are not being used Prints the service summary sheet 1004 Print Summary An error log is printed in addition to the configuration page 1005 Display Version Displays the version of the controller firmware B262 B284 B288 B292 5 136 SM Service Program SP Modes Related to Printer Controller The following SP modes are located in the copier SP mode Refer to section 5 1 of the main unit service manual a ST SP No Description Function and Setting Resets data for process control and all software counters and returns all modes and adjustments to 5801 Memory All Clear their defaults values section Memory Clear in this chapter for details Selects the brand name and the production name for Plug amp Play Windows Plug amp Play This information is stored in NVRAM Detailed Display of f Displays the controller self diagnostic result Self Diagnostics 5 1 16 SCANNER PROGRAM MODE TABLE Service Table Key Example
12. Yes The program dedicated to envelope printing runs when you enable this program SP1 911 001 and you select Thick Paper as the paper type of the by pass tray gt System Settings gt Tray Paper Settings gt Paper Type Bypass Tray SP2 XXX Drum 2001 Charge Roller Bias Adjustment 2001 1 Adjusts the voltage applied to the charge roller for printing The voltage changes automatically as charge roller voltage control works The value here is the base value for the charge roller voltage control 2001 2 Adjusts the voltage applied to the charge roller for the ID sensor pattern as part of charge roller voltage correction The charge roller voltage is obtained by adding SP2 001 002 to the value of SP2 001 001 B262 B284 B288 B292 5 6 SM Service Program Adjusts the width of the erased area Erase Margin Adjustment Adjusting Copy Image Area in the section Replacement and Adjustment f 0 0 to 9 0 3 0 0 1 mm step 2101 1 Leading edge Specification 2 1 5 mm m 0 0 to 9 0 4 0 0 1 mm step Trailing 21012 Specification 2 2 5 1 5 mm The rear trailing edge is this value plus 1 2 mm i 0 0 to 9 0 2 0 0 1 mm step Left side 21013 Specification 2 1 5 mm The rear left edge is this value plus 0 3 mm 0 0 to 9 0 2 0 0 1 mm step Specification 2 2 5 1 5 mm Right side The rear right edge is this value plus 0 3 mm SM 5 7 B262 B284 B288 B292 Ser
13. copy application F PrtPGS Ppr Size 0 to 99999999 0 1 These SPs count by print paper size the number of pages printed by the fax application P PrtPGS Ppr Size 0 to 99999999 0 1 These SPs count by print paper size the number of pages printed by the printer application These SPs count by print paper size the number of pages printed by the scanner application These SPs count by print paper size the number of pages printed by Other applications SM 5 99 B262 B284 B288 B292 Service Program 008 LT 010 Full Bleed 254 Other Standard Other Custom These counters do not distinguish between LEF and SEF PrtPGS Ppr Tray CTL 0 to 99999999 0 1 These SPs count the number of sheets fed from each paper feed station op emee oj emee B262 B284 B288 B292 5 100 SM Service Program T PrtPGS Ppr Type 0 to 99999999 0 1 These SPs count by paper type the number pages printed by all applications These counters are not the same as the PM counter The PM counter is based on feed timing to accurately measure the service life of the feed rollers However these counts are based on output timing Blank sheets covers chapter covers slip sheets are also counted During duplex printing pages printed on both sides count as 1 anda page printed on one side counts as 1 C PrtPGS Ppr Type CTL 0 to 99999999 0 1 These SPs count by paper type the number pages
14. 7 Check that the message End Sum is displayed This message indicates that the program has ended normally Turn OFF the main power switch Remove the flash memory card 10 Attach the memory card cover 11 Turn the main power switch ON and check the operation SM 5 131 B262 B284 B288 B292 Service Program 5 1 12 TEST PATTERN PRINT SP5 902 001 Executing Test Pattern Printing 1 Specify the pattern number and press the OK key 2 Press the copy start key The copy mode is activated Using SP and SSP Modes in this section 3 Specify copy settings and press the key 4 Toreturn to the SP mode press the key Test Patterns Test Patterns Using VCU No Pattern No print Vertical Lines Single Dot 0 o mea peee P pemen B262 B284 B288 B292 5 132 SM Service Program Test Patterns Using VCU 14 Grayscales Vertical Horizontal 15 Grayscales Vertical Horizontal Overlay Grayscales With White Lines Horizontal 16 Grayscales with White Lines Vertical Grayscales with White Lines Vertical Horizontal Test Patterns Using IPU N Pattern Vertical Lines Single Dot Horizontal Lines Single Dot Vertical Lines Double Dot O 40 Pe fr SM 5 133 B262 B284 B288 B292 Service Program Test Patterns Using IPU 41 Argyle Pattern 128 Dot Pitch 42 Square Gradation 64 Grades 43 Square Gradation 256 Grades Grayscales Horizon
15. Adjusts the side to side registration for scanning in platen mode Adjusting Copy Image Area in the section Replacement and Adjustment jar Scan Erase Margin 0 to 9 0 1 0 0 1 mm step 4012 1 Leading edge 4012 2 Trailing edge Adjusts the scanning margin Generally the scanning margin should be as little as possible 4012 3 Left Side To adjust the image area use SP2 101 4012 4 Right Side SM 5 13 B262 B284 B288 B292 Service Program Scanner Free Run 4013 1 Conducts the scanner free run with the exposure lamp on aos White Plate Scanning Start position 3 0 to 6 0 0 0 0 1 mm step 4015 1 Adjusts the scanning start position on the white plate The base value is 17 8 mm from the scanner home position This SP specifies the offset from this base value Scanning length 3 0 to 6 0 0 0 0 1 mm step Adjusts the distance of the white plate scan The scan begins from the start position SP4 015 001 and ends at the specified distance The base value is 2 0 mm This SP decides the offset from this base value Specify 0 zero or a larger value Scan Auto Adjustment Conducts the automatic scanner adjustment Use this SP after replacing the white plate Scanning in the section Replacement and Adjustment B262 B284 B288 B292 5 14 SM Service Program 4606 SBU Offset Target 4607 1 EVEN 4607 2 ODD 0 to 63 10 1 step 4607 3 RED Adjusts the target black
16. Check Output Check in this chapter 5807 Area Selection Selects the display language 2 North America 3 Europe 5 Asia 6 China 5807 1 SP5 807 001 is not cleared by SP5 801 002 NOTE SC982 is displayed if you specify a language that is inconsistent with your local model ser Machine No Setting 5811 1 Machine No Setting in this section B262 B284 B288 B292 5 40 SM Service Program 5812 Service TEL Telephone CTL Sets the telephone number for a service representative This number is 001 printed on the Counter List which can be printed with the user s Counter menu This can be up to 20 characters both numbers and alphabetic characters can be input Sets the fax or telephone number for a service representative This number is printed on the Counter List This can be up to 20 characters both numbers and alphabetic characters can be input 003 Use this to input the telephone number of your supplier for consumables Enter the number and press StringIn key Press the Clear modes key to delete the telephone number Sales CTL Use this to input the telephone number of your sales agency Enter the number and press Press the Clear modes key to delete the telephone number SM 5 41 B262 B284 B288 B292 Service Program 5816 jseiefirsFunction fon f Function Selects the remote service setting Oto 2 2 1 step I F Setting 0 Remot
17. Program The certification update request has been received from the GW URL the GW URL was notified of the results of the update after it was completed but a certification error has been received and the rescue certification is being recorded The rescue certification of No 17 has been recorded and the GW URL is being notified of the failure of the certification update Cer Abnml Cause Displays a number code that describes the reason for the request for update of the certification KA Normal There is no request for certification update in progress Request for certification update in progress The current certification has expired 068 An SSL error notification has been issued after the certification has expired Notification of shift from a common authentication to an individual certification Notification of a common certification without ID2 Notification that no certification was issued e Notification that GW URL does not exist Cert Updtt ReqID The ID of the request for certification Firm Updating 083 Displays the status of the firmware update B262 B284 B288 B292 5 46 SM Service Program Firm UpFlg No HDD This setting determines if the firmware can be updated even without the HDD installed Firm Up Usr Conf This SP setting determines if the operator can confirm the previous version of ey the firmware before the firmware update execution If the option to conf
18. T Scan PGS Size 0 to 99999999 0 1 8 301 These SPs count by size the total number of pages scanned by all applications Use these totals to compare original page size scanning and output printing page size SP 8 441 These SPs count by size the total number of pages scanned by the Copy application Use these totals to compare original page size scanning and output printing page size SP 8 442 C Scan PGS Size 0 to 99999999 0 1 8 302 These SPs count by size the total number of pages scanned by the Fax application Use these totals to compare original page size scanning and F Scan PGS Size 0 to 99999999 0 1 8 303 output page size SP 8 443 B262 B284 B288 B292 5 94 SM S Scan PGS Size Service Program 0 to 99999999 0 1 These SPs count by size the total number of pages scanned by the Scan application Use these totals to compare original page size scanning and output page size SP 8 445 001 A3 005 BS SM These SPs count the number of pages printed by the customer The counter for the application used for storing the pages increments 0 to 99999999 0 1 5 95 B262 B284 B288 B292 Service Program When the A3 DLT double count function is switched on with SP5104 1 A3 DLT page is counted as 2 When several documents are merged for a print job the number of pages stored is counted for the application that stored them These counters
19. are used primarily to calculate charges on use of the machine so the following pages are not counted as printed pages Blank pages in a duplex printing job Blank pages inserted as document covers chapter title sheets and slip sheets Reports printed to confirm counts All reports done in the service mode service summaries engine maintenance reports etc Test prints for machine image adjustment Error notification reports Partially printed pages as the result of a copier jam LSize PrtPGS 0 to 99999999 0 1 These SPs count pages printed on paper sizes A3 DLT and larger BPS Note In addition to being displayed in the SMC Report these counters are also displayed in the User Tools display on the copy machine This SP counts the amount of paper front back counted as 1 page used for duplex Prints Duplex printing Last pages printed only on one side are not counted 0 to 99999999 0 1 T PrtPGS Dup Comb 0 to 99999999 0 1 These SPs count by binding and combine and n Up settings the number of pages processed for printing This is the total for all applications B262 B284 B288 B292 5 96 SM Service Program C PrtPGS Dup Comb 0 to 99999999 0 1 These SPs count by binding and combining and n Up settings the number of pages processed for printing by the copier application F PrtPGS Dup Comb CTL to 99999999 0 1 8 423 These SPs count by binding and combining and n U
20. connection NotiTime ExpTime DFU 061 Proximity of the expiration of the certification HTTP Proxy Use This SP setting determines if the proxy server is used when the machine communicates with the service center SM 5 43 B262 B284 B288 B292 Service Program HTTP Proxy Host This SP sets the address of the proxy server used for communication between embedded RCG N and the gateway Use this SP to set up or display the customer proxy server address The address is necessary to set up 063 embedded RCG N The address display is limited to 127 characters Characters beyond the 127th character are ignored This address is customer information and is not printed in the SMC report HTTP Proxy Port Number This SP sets the port number of the proxy server used for communication between embedded RCG N and the gateway This setting is necessary to set up embedded RCG N This port number is customer information and is not printed in the SMC report This SP sets the HTTP proxy authentication user name The length of the name is limited to 31 characters Any character beyond the 31st character is ignored This name is customer information and is not printed in the SMC report HTTP Proxy Aut Usr HTTP HTTP Proxy Aut Pass HTTP Proxy Aut Pass Pass This SP sets the HTTP proxy authentication password eis The length of the password is limited to 31 characters Any character beyond the 31st character is ignored
21. default values However the following settings are not cleared SP5 807 Area Selection SP5 811 001 Serial Num Input Code Set P5 811 003 Serial Num Input ID2 Code Display P5 812 001 Service TEL Telephone SP5 812 002 Service TEL Facsimile SP5 907 Plug amp Play SP7 Data Log SP8 History Use SP5 998 001 after you have replaced the BICU NVRAM or when the BICU NVRAM data is corrupted When the program ends normally the message Completed is displayed B262 B284 B288 B292 5 114 SM Service Program When you have replaced the controller NVRAM or when the controller NVRAM data is corrupted use SP5 801 001 The message is the same as the basic machine Memory Clear Procedure 1 Print out all SMC data lists SMC Print 2 Do SP5 998 001 3 Press the OK key 4 Select Execute The messages Execute followed by Cancel and Execute are displayed on Select Execute When the program has ended normally the message Completed is displayed If the program has ended abnormally an error message is displayed Turn the main switch off and on Adjust the printer and scanner registration and magnification Copy Adjustment in the chapter Replacement and Adjustment 9 Refer to the SMC lists and enter any values that differ from the factory settings Double check the values for SP4 901 10 Adjust the standard white level SP4 428 11 Initialize the TD s
22. display Please wait for about 60 seconds after which it will return to the Program UpDate Menu screen 2 Repeat Steps 1 8 above until all firmware updates are complete Turn the main power switch OFF Remove the SD card from the lower slot on the controller by No Valid Data E44 pushing on the card to release the spring lock If an error occurs the error code is displayed For a list of information on error codes see the following table Code Cause Necessary Action Physical address e Insert the SD card correctly mapping error e Use another SD card e Store correct data in the SD card e Update controller program Update program error e Replace the controller SD card access error e Use another SD card Download data e Insert the SD card that was used when the previous inconsistency update procedure is interrupted Download data e Insert the SD card that stores the correct data inconsistency e Insert the SD card correctly E24 e Store the correct data in the SD card SM 5 129 B262 B284 B288 B292 Service Program Rev 04 2007 Code Cause Necessary Action E34 Locale data error e Store the correct data in the SD card Machine model data E35 e Store the correct data in the SD card error E36 Module data error e Store the correct data in the SD card Engine program e Store the correct data in the SD card error e Replace BICU Operation panel e Store the corre
23. level for each signal 4607 4 GREEN 4607 5 BLUE 4607 SBU Gain Target 4607 1 EVEN 4607 3 Adjusts the target white level for each signal These are used for gain adjustment in the SBU 4607 4 GREEN 4607 5 BLUE 4623 SBU Offset Result 4623 1 EVEN These are used for offset adjustment in the SBU 4623 3 Displays the result value of the offset adjustment in the SBU 4623 4 GREEN 4623 5 BLUE SM 5 15 B262 B284 B288 B292 Service Program 4628 SBU Gain Result 4628 1 EVEN 4628 2 ODD 0 to 255 0 1 step 4628 3 RED Displays the result value of the gain adjustment in the SBU 4628 4 GREEN 4628 5 BLUE 4640 SBU Offset Loop 4640 1 EVEN 6902000 roto 1001 en 4640 3 Displays the number of the offset adjustment in the SBU 4640 4 GREEN 4640 5 BLUE 641 1 EVEN a SBU Gain Loop smije o Ga o 0 to 10 0 41 step aest 3 RED 641 3 RED Displays the number of the gain adjustment in the SBU 4641 4 GREEN 4641 5 BLUE B262 B284 B288 B292 5 16 SM Service Program 4642 SBU Offsetpre Loop 4642 1 EVEN 4642 2 ODD 0 to 3 0 11 step 4642 3 RED Displays the number of the pre offset adjustment in the SBU 4642 4 GREEN 4642 5 BLUE 4646 1 Offsetpre Mono 0 Success 1 Failure Displays the result of SBU adjustment 4654 SBU Offset Adjust 4654 1 EVEN 4654 3 RED Displays the off
24. name of the country where embedded RCG M is installed in the machine After selecting the country you must also set the following SP codes for embedded RCG M P5816 153 P5816 154 S P5816 161 0 Japan 1 USA 2 Canada 3 UK 4 Germany 5 France 6 Italy 7 Netherlands 8 Belgium 9 Luxembourg 10 Spain Aut Line Detect Press Execute Setting this SP classifies the telephone line where embedded RCG M is connected as either dial up or push type so embedded RCG M can automatically distinguish the number that connects to the outside line The current progress success or failure of this execution can be displayed with SP5816 152 If the execution succeeded SP5816 153 will display the result for confirmation and SP5816 154 will display the telephone number for the connection to the outside line B262 B284 B288 B292 5 48 SM Service Program Line Detect Rst Displays a number to show the result of the execution of SP5816 151 Here is a list of what the numbers mean Success In progress no result yet Please wait Line abnormal Cannot detect dial tone automatically Line is disconnected Insufficient electrical power supply Line classification not supported Error because fax transmission in progress ioctl occurred Other error occurred 0 1 2 3 4 5 6 7 8 9 Line classification still in progress Please wait Dial Push Select This SP displays the
25. sides simultaneously the Front side count is the same as the number of pages fed for either aan simplex or duplex scanning With an ADF ARDF that cannot scan both sides simultaneously the Front side count is the same as the number of pages fed for duplex front side scanning The front side is determined by which side the user loads face up Number of rear sides fed for scanning With an ADF ARDF that can scan both sides simultaneously the Back count is the same as the number of pages fed for duplex 002 Back scanning With an ADF ARDF that cannot scan both sides simultaneously the Back count is the same as the number of pages fed for duplex rear side scanning 5 93 B262 B284 B288 B292 Service Program When 1 sheet is fed for duplex scanning the Front count is 1 and the Back count is 1 If ajam occurs during the job recovery processing is not counted to avoid double counting Also the pages are not counted if the jam occurs before the first sheet is output T Scan PGS TWAIN These SPs count the number of pages scanned using a TWAIN driver These counters reveal how the TWAIN driver is used for delivery functions S Scan PGS TWAIN 0 to 99999999 0 1 At the present time these counters perform identical counts 821 T Scan PGS Stamp These SPs count the number of pages stamped with the stamp in the ADF unit 8 293 F Scan PGS Stamp CTL 0 to 99999999 0 1 8295 S Scan PGS Stamp
26. the NVRAM with the data in the memory card This takes about one second If downloading fails an error message appears If an error message appears retry the download procedure Turn off the main power switch Remove the memory card 5 125 Service Program A B262 B284 B288 B292 Service Program Rev 04 2007 5 1 11 FIRMWARE UPDATE PROCEDURE Procedure for the B284 B288 B892 and D323 This section illustrates how to update the firmware of the GW machine the machine with the optional controller box See Procedure for the B262 and B292 for those units To update the firmware for the GW machine you must have the new version of the firmware downloaded onto an SD Secure Digital Card The SD Card is inserted into the uppermost slot on the right side of the controller box viewed from the back of the machine Before You Begin An SD card is a precision device so always observe the following precautions when handling SD cards Always switch the machine off before inserting an SD card Never insert the SD card into the slot with the power on When the power is switched on never remove the SD card from the service slot Never switch the machine off while the firmware is downloading from the SD card Store SD cards in a safe location where they are not exposed high temperature high humidity or exposure to direct sunlight Always handle SD cards with care to avoid bending or scratching them Never d
27. the priority output mode This setting is applied to all image processing modes of SP4 921 001 Copy 0O System default 1 Text 2 Photo Notch Selection Selects the value of the center ID adjustment notch for the ID adjustment LEDs Normally the center notch is 3 range 1 5 If 1 is selected each notch shifts down becomes lighter If 1 is selected each notch shifts up becomes darker This setting is applied to all image processing modes of SP4 921 SM 5 21 B262 B284 B288 B292 Service Program Texture Removal Adjusts the texture removal level that is used with error diffusion 0 The default value for each mode is used Text 1 Photo 2 Special 2 and Special 5 have a default of 3 and Photo 1 3 have a default of 1 1 No removal applied 2 to 5 Removal applied at the level specified here The higher the setting level the less clear the image will become more texture removal This setting is only applied to the originals in SP4 921 Line Width Correction Adjusts the line width correction algorithm Positive settings produce thicker lines negative settings produce thinner lines This setting is only applied to the originals in SP4 921 Independent Dot Erase 4928 Selects the dot erase level Higher settings provide greater erasure This setting is only applied to the originals in SP4 921 B262 B284 B288 B292 5 22 SM Service Program Positive Negative 0 No 1 Ye
28. 0 on the 5th Sunday in March The digits are counted from the left Make sure that SP5 307 1 is set to 1 B262 B284 B288 B292 5 32 SM Rev 01 2007 Service Program 11100200 Specifies the end setting for the summer time mode There are 8 digits in this SP 1st and 2nd digits The month 1 to 12 gt 004 3rd digit The week of the month 0 to 5 4th digit The day of the week 0 to 6 Sunday to Saturday 5th and 6th digits The hour 00 to 23 The 7th and 8th digits must be set to 00 The digits are counted from the left Make sure that SP5 307 1 is set to 1 Access Control When installing the SDK application SAS VAS adjusts the following settings DFU oo6 c CTL CTL SSP These SPs are not disclosed due to the security protection OCMC 200 SDK1 CTL This ID is overwritten by SAS VAS when you install or Unique ID uninstall the SDK application 201 Certification CTL 0to 255 0 1 step DFU Method SM 5 33 B262 B284 B288 B292 Service Program SDK2 Unique ID SDK2 Certification 0 to 255 0 1 step DFU Method SDK3 Unique ID SDK3 Certification 0 to 255 0 1 step DFU Method 5404 User Code Clear a Clears the counts for the user codes assigned by the key operator to restrict the use of the machine Press Execute to clear 0 to 9999 0 1 step 0 Alarm off 001 Printout 1 to 9999 Alarm goes off when the PM counter reaches the sp
29. 04 12 Paper is caught at the relay sensor Regist Bypass OFF 7504 50 Paper does not reach the registration sensor from the by pass tray Regist Duplex OFF 7504 60 f was Paper does not reach the registration sensor during reverse side printing for duplex printing Regist SN ON 7504 70 Paper is caught at the registration sensor 1 Exit SN ON 7504 120 Paper is caught at the exit sensor previous page Exit SN OFF 7504 121 Paper does not reach the exit sensor 2 Exit SN ON 7504 122 Paper is caught at the exit sensor Dup Inverter OFF 7504 123 Paper does not reach the duplex inverter sensor from the registration roller Dup Inverter ON 7504 125 Paper is caught at the duplex inverter sensor B262 B284 B288 B292 5 82 SM Service Program Original Jam Loc 0 to 9999 0 1 step Displays the total number of the original jams on the ARDF that have occurred at a certain timing or at a certain location At power on 7505 1 Paper jam occurs at power on Regist SN OFF 7505 210 The original does not reach the registration sensor Regist SN ON 7505 211 The original is caught at the registration sensor Paper Exit SN OFF 7505 212 The original does not reach the exit sensor Paper Exit SN ON 7505 213 The original is caught at the exit sensor The original does not reach the inverter sensor Inverter SN ON 7505 215 Not used in this machine In
30. 30 1 s step Adjusts the interval used for the shading processing in the ARDF mode Light 6910 1 and heat in the room may affect the scanner response Reduce this setting if copy quality indicates that the white level is drifting during ARDF copy jobs 6930 ADF Hole Setting 0 or 1 0 0 No 1 Yes Enables or disables the ADF hole setting 6930 1 When 1 Yes is selected the machine prevents feed jams of the punched originals in the ARDF B262 B284 B288 B292 5 80 SM Service Program SP7 XXX Data Log 7001 Total Operation 7001 1 Displays the total operation time total drum rotation time 7401 Counter SC Total 0 to 9999 0 1 step 7401 1 Displays how many times SC codes are generated 7403 SC History 7403 1 Displays the histories of the latest 10 SC codes 7502 Counter Paper Jam 0 to 9999 0 1 step 7502 1 Displays the total number of copy paper jams 7503 Counter Orgn Jam 0 to 9999 0 1 step 7503 1 Displays the total number of original jams Paper Jam Loc 0 to 9999 0 1 step 7504 Displays the total number of the paper jams classified by timing and location At power on 7504 1 Paper jam occurs at power on Regist NoFeed OFF 7504 10 Paper does not reach the registration sensor from a paper tray 1 Vertical SN OFF 7504 11 Paper does not reach the relay sensor SM 5 81 B262 B284 B288 B292 Service Program 1 Vertical SN ON 75
31. 4 MB segments can be copied one by one to the SD card SD to SD Any Latest 4 MB Any Key Saves the specified debug log with SP5 857 006 in memory to the SD card A unique file name is generated to avoid overwriting existing file names on the SD card Up to 4MB can be copied to the SD card 4 MB segments can be copied one by one to the SD card Make SD Debug 017 Executes the making of a file 4MB for saving debug logs B262 B284 B288 B292 5 70 SM Service Program Debug Log Save SC These SPs select the content of the debugging information to be saved to the destination selected by SP5857 2 SP5858 3 stores one SC specified by number Refer to the chapter Trouble Shooting for a list of SC error codes Turns the save function on off for SC codes enerated by copier engine errors 001 Engine SC bess 2 0 or 1 0 1 step 0 OFF 1 ON Turns the save function on off for SC codes generated by GW controller errors 002 Controller SC 0 or 1 0 1 step 0 OFF 1 ON Any SC 0 to 65535 0 1 step Turns the save function on off for jam errors 004 Jam 0 or 1 0 1 step 0 OFF 1 ON These SPs allow you to set up to 10 keys for log files for functions that use common memory on the 9999999 to 9999999 0 Laie SM 5 71 B262 B284 B288 B292 Service Program 009 Key 9 010 Key 10 5860 SMTP POP3 IMAP4 CTL Partial Mail Receive Timeout 1 to 168 72 1 hour step 020
32. 62 B284 B288 B292 5 86 SM Service Program 7992 Reset Info Count Reset Dev Count Clears the development counter SP7 991 004 Reset ID Er Count Clears the ID sensor error counter SP7 991 005 SM 5 87 B262 B284 B288 B292 Service Program SP8 XXX History Most of the SPs in this group are prefixed with a letter that indicates the mode of operation the mode of operation is referred to as an application Before reading the Group 8 Service Table make sure that you understand what these prefixes mean Prefixes What it means Grand total of the items counted for all T Total Grand Total applications C F P etc Copy application cat Pav apolcation Totals pages jobs etc executed for each application when the job was not stored on the aaa Print application document server Scan application Other applications Refers to network applications such as Web external network Image Monitor Utilities developed with the SDK applications for Software Development Kit will also be counted example with this group in the future The Group 8 SP codes are limited to 17 characters forced by the necessity of displaying them on the small LCDs of printers and faxes that also use these SPs Read over the list of abbreviations below and refer to it again if you see the name of an SP that you do not understand Key for Abbreviations By e g T Jobs Apl Total Jobs
33. 8 Copy NV Version f Displays the NVRAM version in the 001 Copy NV Version CTL controller board Scan Binary Bound 0 8 bit B288 model only 1 32 bit Adjusts the RTC real time clock time setting for the local time zone Examples For Japan 9 GMT enter 540 9 hours x 60 min DOM 540 Tokyo NA 300 New York EU 60 Paris CH 480 Peking TW 480 Taipei AS 480 Hong Kong 002 Time Difference 1440 to 1440 Area 1 min step SM 5 31 B262 B284 B288 B292 Service Program Rev 01 2007 5307 Summer Time 0 or 1 NA EU ASIA 1 step 0 Disabled 1 Enabled NA and EUR 1 ASIA 0 ON OFF Enables or disables the summer time mode BP Note Make sure that both SP5 307 3 and 4 are correctly set Otherwise this SP is not activated even if this SP is set to 1 ewe Specifies the start setting for the summer time mode There are 8 digits in this SP For months 1 to 9 the 0 cannot be input in the first digit so the eight digit setting for 2 or 3 becomes a seven digit setting 1st and 2nd digits The month 1 to 12 3rd digit The week of the month 1 to 5 Ath digit The day of the week 0 to 6 Sunday to Saturday 5th and 6th digits The hour 00 to 23 7th digit The length of the advanced time 0 to 9 1 hour step 8th digit The length of the advanced time 0 to 5 10 minutes step For example 3500010 EU default The timer is advanced by 1 hour at am 0 0
34. 9 to 9 3 0 0 1 mm step The setting can be adjusted range default tep in the range 9 value reset to 3 0 after an NVRAM reset and the ste p value can be changed in 0 1 mm steps with each key press Comments added for your reference This value is stored in NVRAM After a RAM reset the default value factory setting is restored Denotes Design or Factory Use Do not change this value SM 5 137 B262 B284 B288 B292 Service Program Mode Number Function and Setting Displays the scanner NV version Scan NV Version This shows as following Function name _ Model name _ Version Selects the compression type for binary picture 1004 1 Compression Type processing 1 MH 2 MR 3 MMR Creates an erase margin for all edges of the scanned image Erase Margin If the machine has scanned the edge of the original create a margin 0 to 5 0mm 1mm step Enables or disables the network TWAIN Remote Scan disable scanner function 0 enable 1 disable Number Name Function and Setting Compression level grayscale These SP codes set the compression ratio for the grayscale processing mode that can be selected with the notch settings on the operation panel Range 5 lowest ratio lt gt 95 highest ratio For the settings of the image quality see the copier SP mode table B262 B284 B288 B292 5 138 SM
35. 9999 0 1 These SPs count the number of pages sent by each compression mode TIFF M S Multi Single Dev Counter CTL 0 to 99999999 0 1 This SP counts the total number of developed images 8771 1 Total Toner Botol Info BICU 0 to 99999999 0 1 8 781 This SP counts the total number of developed images This SP displays the percent of toner remaining for each color This SP allows the user to check the toner supply at any time AW Note This precise method of measuring remaining toner supply 1 steps is better than other machines on the market that can only measure in increments of 10 10 steps B262 B284 B288 B292 5 108 SM Service Program Cvr Cnt 0 10 0 to 99999999 0 1 These SPs display the number of scanned sheets on which the coverage of each color is from 0 to 10 8 851 11 0 2 Bk 8 851 21 3 4 Bk 8 851 31 5 7 Bk 8 851 41 8 10 Bk Cvr Cnt 11 20 BICU 0 to 99999999 0 1 8 861 These SPs display the number of scanned sheets on which the coverage of each color is from 11 to 20 Cvr Cnt 21 30 BICU 0 to 99999999 0 1 These SPs display the number of scanned sheets on which the coverage of each color is from 21 to 30 These SPs display the number of scanned sheets on which the coverage of each color is 31 or higher Cvr Cnt 31 BICU 0 to 99999999 0 1 8 881 SM 5 109 B262 B284 B288 B292 Service Program
36. B288 B292 Service Program 5120 Clear For Count Remove 0 Yes 1 Standby only 2 No Specifies the condition to reset the copy job settings when the key counter is removed e 0 Yes The settings are cleared when the counter is removed 5120 4 e 1 Standby only The settings are cleared when the counter is removed at the end of a job e 2 No The settings are not cleared under either condition As for duplex copying the job settings are always preserved regardless of these setting stat Counter Up Timing 0 Feed In 1 Exit Selects the count up timing e 0 Feed At each paper feed e 1 Exit At each paper exit 5150 By pass Long Paper CTL 0 OFF 1 ON Determines whether the transfer sheet from the by pass tray is used or not 001 Normally the paper length for sub scanning paper from the by pass tray is limited to 600 mm but this can be extended with this SP to 1260 mm Fax PrintingCnt Off Enables or disables the automatic print out without an accounting device This SP is used when the receiving fax is accounted by an external accounting device Oor1 0 Fax Printing Counter 0 Automatic printing Off 1 No automatic printing B262 B284 B288 B292 5 30 SM Service Program If you change the printer bit switches you must log in to service mode with this SP before you go into the printer SP mode Oor1 0 001 CE Login CTL 0 Disabled 1 Enabled 518
37. BitO 1 Sender specification required if set to 1 Bit6 is set to O B262 B284 B288 B292 5 62 SM Service Program Delivery Svr Capability Ext 0 to 255 0 1 step Changes the capability of the server that is registered as an I O device Bit7 1 Address book usage limitation Limitation for each authorized user Bit6 1 RDH authorization link Bit5 to 0 Not used Svr Schm Primary ae the scheme of the primary delivery server Specifies the port number of the primary delivery server Srv URL Path Pri emi a 018 Specifies the URL path of the secondary delivery server 019 Specifies the scheme of the capture server 020 Specifies the port number of the capture server 1 Specifies the URL path of the s capture server SM 5 63 B262 B284 B288 B292 Service Program Oor1 1 0 Disable 1 Enable Rapid fire Send Enables or disables the prevention function for the continuous data sending Provides items for delivery server settings e UCS Settings CTL Machine ID Delivery f Displays ID Server 001 Displays the unique device ID in use by the delivery server directory The value is only displayed and cannot be changed This ID is created from the NIC MAC or IEEE 1394 EUI The ID is displayed as either 6 byle or 8 byte binary Machine ID Clear Delivery Server Clears ID Clears the unique ID of the device used as the name in the file transfer directory Execute
38. Gateway Address This SP is the IPv6 gateway address referenced on Ethernet or wireless LAN 802 11b The IPv6 address consists of a total of 128 bits configured in 8 blocks of 16 bits each B262 B284 B288 B292 5 58 SM Service Program 5840 IEEE 802 11b 1 to 11 or 13 11 or 13 1 step Channel MAX CTL Europe 1 to 13 default 13 NA Asia 1 to 11 default 11 Sets the maximum number of channels available for data transmission via wireless LAN The number of channels available varies according to location The default settings are set for the maximum end of the range for each area Adjust the upper 4 bits to set the maximum number of channels DFU K Note Do not change the setting 1 to 11 0r 13 1 71 step Channel MIN CTL Europe 1 to 13 NAV Asia 1 to 11 Sets the minimum number of channels available for data transmission via the wireless LAN The number of channels available varies according to location The default settings are set for the minimum end of the range for each area Adjust the lower 4 bits to set the minimum number of channels DFU Do not change the setting 00 to 11 00 1 binary 00 Key 1 WEP Key Select 01 Key 2 Reserved 10 Key 3 Reserved 11 Key 4 Reserved Selects the WEP key 011 SM 5 59 B262 B284 B288 B292 Service Program 5842 GWWS Analysis DFU Setting 1 CTL Bit isi 0 System amp other groups LSB Capture related This is a debugg
39. Personal Computer Pages A page is the total scanned surface of the original Duplex pages count as two pages and A3 simplex count as two pages if the A3 DLT counter SP is switched ON C B262 B284 B288 B292 5 90 SM Service Program Abbreviation What it means Printer plotter Jam PrtPGS Print Pages Red Toner Remaining Applies to the wide format model A2 R only This machine is under development and currently not available Remote Communication Gate Resolution SC Service Code Error SC code displayed Scan Sc Sim Simplex Simplex printing on 1 side S Sv n SMC report printed with SP5990 All of the Group 8 counters are recorded in the SMC report YMCK Yellow Magenta Cyan Black SM 5 91 B262 B284 B288 B292 Service Program BA tcte All of the Group 8 SPs are reset with SP5 801 1 Memory All Clear T Total Scan PGS These SPs count the pages scanned by each 8192 C Total Scan PGS CTL application that uses the scanner to scan 8193 F TotalScanPGS ct 3299S 0 to 99999999 0 1 8195 S Total Scan PGS CTL SP 8 191 to 8 196 count the number of scanned sides of pages not the number of physical pages These counters do not count reading user stamp data or reading color charts to adjust color Previews done with a scanner driver are not counted A count is done only after all images of a job have been scanned Scans made in SP mode are not counted
40. Plug amp Play Setting Selects the brand name and production name for the Plug and Play function These names are stored in the NVRAM When the NVRAM data is corrupted 5907 1 select these names once again Use the right arrow or left arrow key to scroll through the list of brand names To select a brand name press the OK key An asterisk indicates which manufacture is currently selected PCU Alarm Counter 0 to 255 45 1 step Printout Specifies the PCU alarm level The PCU alarm is issued when the following condition is met PAc x 1000 gt PCUc where PAc is the value specified in this SP and PCUc is the PCU counter When you specify 0 zero the PCU alarm is deactivated Print Application Timer 002 Sets the length of time to elapse before allowing another application to take control of the display when the application currently controlling the display is not operating because a key has not been pressed 3 to 30 3 1 second step 5970 Debug Output Note B288 model only B262 B284 B288 B292 5 76 SM Service Program 5974 Cherry Server Selects which version of the Scan Router application program Light or Full Professional is installed 001 0 to 1 0 1 step 0 Light version supplied with this machine 1 Full version optional Device Setting The NIC and USB support features are built into the GW controller Use this SP to enable and disable these features In or
41. SERVICE TABLES Service Program 5 SERVICE TABLES 5 1 SERVICE PROGRAM tg important Do not let the user access the SP mode or the SSP mode Only service representatives are allowed to access these modes The machine operation is NOT guaranteed after any person other than service representatives accesses the SP mode 5 1 1 USING SP AND SSP MODES The following two modes are available SP Mode Service Program Mode The SP Mode includes the programs that are necessary for standard maintenance work SSP Mode Special SP Mode The SSP Mode includes SP Mode programs and some special programs You need some extra knowledge to use these special programs For details consult your supervisor Starting SP Mode 1 Type the keys as follows BI gt gt gt 2 Press the key and hold it down until the SP mode menu is displayed about 3 seconds SM 5 1 B262 B284 B288 B292 Service Program Selecting Programs When a blinking underscore or several blinking underscores is displayed you can type a number from the numeric keypad D When the sign lt gt OkK A is displayed upper right corner you can scroll through the menu by pressing the left arrow key B or the right arrow key C To select program press the OK key F Specifying Values 1 After locating a program press the OK key A blinking underscore or several blinking underscores indicates which value you can change The value in
42. SP5 824 001 Turn off the main switch Remove the memory card cover B A x 1 10 Turn the face of the flash memory card A A is printed on it to the rear of the copier and insert it into the card slot C 11 Turn on the main power switch 12 Activate the SP mode and select eee SP5 824 001 es 13 The copier overwrites the data in the C B memory card with the data in the NVRAM This takes about 20 seconds If uploading fails an error message appears If an error message appears retry the upload procedure 14 Turn off the main power switch 15 Remove the memory card NVRAM Download SP5 825 001 SP5 825 001 copies the data from a flash memory card to the NVRAM Most of the data in the NVRAM is overwritten The following data in the NVRAM remains unchanged these are not overwritten P8 221 001 ADF Original Feed gt Front P8 381 001 Total Total Printer Pages SP8 382 001 Copy Application Total Print Pages SP8 411 001 Prints Duplex B262 B284 B288 B292 5 124 SM 16 17 18 19 20 21 22 23 SM Turn off the main power switch Remove the memory card cover B 2 x 1 Turn the face of the flash memory card A A is printed on it to the rear of the copier and insert it into the card slot C Turn on the main switch C Activate the SP mode and select sail SP5 825 001 The copier overwrites the data in
43. Sets the amount of time to wait before saving mail that breaks up during reception The received mail is discarded if the remaining portion of the mail is not received during this prescribed time MDN Response RFC2298 Compliance 0to1 1 21 i Determines whether RFC2298 compliance is switched on for MDN reply mail 0 No 1 Yes SMTP Auth From Field Replacement 0to1 0 022 Determines whether the FROM item of the mail header is switched to the validated account after the SMTP server is validated 0 No From item not switched 1 Yes From item switched SMTP Auth Direct Setting 0or1 0 Selects the authentication method for SMPT Bit switch Bit 0 LOGIN Bit 1 PLAIN Bit 2 CRAM MD5 Bit 3 DIGEST MD5 Bit 4 to 7 Not used This SP is activated only when SMTP authorization is enabled by UP mode B262 B284 B288 B292 5 72 SM Service Program 5866 E mail Report Oor1 0 0 Enabled 1 Disabled Enables or disables the E mail alert function Add Date Field 0 or 1 0 0 Not add 1 Add Adds or does not add the date field to the header of the alert mail RAM Disk Setting Report Validity Oor1 0 0 ON 1 OFF Mail Function GWINIT Turns on or off the e mail function E PDL Storage GWINIT 0 to 255 4 1 step 002 Specifies the RAM disk storage size for PDL 5870 Common Key Info Writing Writes to flash ROM the common proof for 001 Writing v
44. a spooled job exists at power on 0 ON Data is cleared 1 OFF Automatically printed Validates or invalidates the job spooling function for each protocol 0 Validates 1 Invalidates bit0 LPR bit1 FTP bit2 IPP bit3 SMB bit4 BMLinkS bit5 DIPRINT bit6 Reserved bit7 Reserved Enables or disables the Telnet protocol Oor1 1 0 Disable 1 Enable Enables or disables the Web operation Oor1 1 0 Disable 1 Enable This is the IPv6 local address link referenced on the Ethernet or wireless LAN Link Local Address Prefix Length The IPv6 address consists of a total of 128 bits configured in 8 blocks of 16 Active IPv6 Link 145 802 11b in the format bits each SM 5 57 B262 B284 B288 B292 Service Program Active IPv6 Status Address 1 Active IPv6 Status Address 2 Active IPv6 Status Address 3 Active IPv6 Status Address 4 Active IPv6 Status Address 5 These SPs are the IPv6 status addresses 1 to 5 referenced on the Ethernet or wireless LAN 802 11b in the format Status Address Prefix Length The IPv6 address consists of a total of 128 bits configured in 8 blocks of 16 bits each IPv6 Manual Setting Address This SP is the IPv6 manually set address referenced on Ethernet or wireless 156 LAN 802 11b in the format Manual Set Address Prefix Length The IPv6 address consists of a total of 128 bits configured in 8 blocks of 16 bits each IPv6
45. ackground printing Includes time in Energy Save mode with Engine on Low Power Time Includes time while machine is performing background printing Includes time while machine is performing 8 9415 Off Mode Time background printing Does not include time machine remains powered off with the power switches 8 941 6 Total down time due to SC errors 8 941 7 Total down time due to paper jams during printing 8 941 8 Total down time due to original jams during scanning 8 9419 Spl PM Unit End Total down time due to toner end SM 5 111 B262 B284 B288 B292 Service Program 8 999 1 Total 8 999 3 Copy BW 8 999 10 FaxP BW 8 999 13 Duplex 8 999 15 Cvr BW 8 999 17 Cvr BW Pages 8 999 102 SendTtl BW B262 B284 B288 B292 5 112 SM Service Program 5 1 3 ID SENSOR ERROR ANALYSIS SP2 221 The image quality may become very poor when the ID sensor does not operate properly However there is no SC code that indicates ID sensor malfunction Instead SP2 221 shows you some information on the ID sensor Check this information when the image quality is poor The table lists the information shown with SP2 221 ID Sensor Error Analysis SP Error condition Possible cause Remarks e ID sensor defective SP2 221 1 Vsg Vsg lt 2 5V or i e ID sensor dirty VG in the display Vsg Vsp lt 1 00V e Drum not charged e Toner density very low SP2 221 2 Vsp Vsp gt 2 5V or e ID sensor
46. alidating the device for Remote specifications cou Formats the common proof area of the flash 003 Initialize CTL ROM FA SM 5 73 B262 B284 B288 B292 gt Service Program 5875 SC Auto Reboot 001 Reboot Mode 002 Reboot Method B262 B284 B288 B292 CTL Rev 01 2009 Enables or disables the automatic reboot function when an SC error occurs Oor1 0 0 The machine reboots automatically when the machine issues an SC error and logs the SC error code If the same SC occurs again the machine does not reboot 1 The machine does not reboot when an SC error occurs The reboot is not executed for Type A B or C SC codes Selects the reboot method for SC 0 or 1 0 0 Manual reboot 1 Automatic reboot 5 74 SM Service Program 5878 Option Setup Enables the Data Overwrite Security unit 001 Option Setup Press EXECUTE on the operation panel Then turn the machine off and on 5881 Delete Fixed Sent Delete Fixed Sent je Deletes the fixed form sentence 5886 Permit ROM Update DFU This SP determines whether the ROM can be updated 001 0 or 1 0 1 step 0 Yes 1 No 5887 SD GetCounter SSP 004 This SP saves the counter list of the machine to an SD card in the slot 3 The folder of SD_ COUNTER must be made in an SD card for this SP 5902 Test Pattern Print 5902 1 amp Test Pattern Print in this section SM 5 75 B262 B284 B288 B292 Service Program 5907
47. ally the message Completed is displayed SP7 807 1 does not reset the following logs SP7 507 Display Paper Jam History and SP7 508 Display Original Jam History MF Error Counter Japan Only 7826 Displays the number of counts requested of the card key counter A request for the count total failed at power on This 001 Error Total error will occur if the device is installed but disconnected The request for a staple count failed at power on 002 Error Staple This error will occur if the device is installed but disconnected SM 5 85 B262 B284 B288 B292 Service Program MF Error Counter Clear Press Execute to reset to 0 the values of SP7826 Japan Only 7832 Display Self Diag 7830 1 Displays the SC codes and the number of their occurrences Each number is in the range of 0 to 9999 Resident Memory 7836 Displays the contents of the memory on the controller board Assert Info 7901 Records the location where a problem is detected in the program The data stored in this SP is used for problem analysis DFU aee pp A a Dsply Info Count 7991 f ere Displays the total operating time or the total number of operations The time is displayed in the following format day hour minute second Dsply ID S Work 7991 3 The total of the time when the ID sensor is working Dsply Dev Counter 7991 4 The total number of paper outputs Dsply ID Er Count 7991 5 The total number of ID sensor errors B2
48. by Application More 2 gt 2 or more 4 gt 4 or more AddBook Address Book Application B262 B284 B288 B292 5 88 SM Service Program Abbreviation What it means IW Bk Black C Cyan ColMode Color Mode Comb Combine Comp Compression Delivery Designated Application The application Copy Fax Scan Print used to store the job on the document server for example Post print processing i e finishing punching stapling etc GenCopy Generation Copy Mode Get Print Counter For jobs 10 pages or less this counter does GPC not count up For jobs larger than 10 pages this counter counts up by the number that is in excess of 10 e g for an 11 page job the counter counts up 11 10 1 SM 5 89 B262 B284 B288 B292 Service Program Abbreviation What it means imaEdt Image Edit performed on the original with the copier GUI e g m i border removal adding stamps page numbers etc Black YMCK i Local Storage Refers to the document server Magnification One color monochrome NRS Remote which allows a service center to monitor machines remotely Remote is used overseas CSS is used in Japan Original for scanning Print Job Manager Desk Top Editor A pair of utilities that allows Saas print jobs to be distributed evenly among the printers on the network and allows files to moved around combined and converted to different formats
49. classification tone or pulse of the telephone line to the access point for embedded RCG M The number displayed 0 or 1 is the result of the execution of SP5816 151 However this setting can also be changed manually O0 to 1 0 1 step 0 Tone Dialing Phone 1 Pulse Dialing Phone Inside Japan 2 may also be displayed 0 Tone Dialing Phone 1 Pulse Dialing Phone 10PPS 2 Pulse Dialing Phone 20PPS SM 5 49 B262 B284 B288 B292 Service Program 155 157 Outline Phone The SP sets the number that switches to PSTN for the outside connection for embedded RCG M in a system that employs a PBX internal line f the execution of SP5816 151 has succeeded and embedded RCG M has connected to the external line this SP display is completely blank If embedded RCG M has connected to an internal line then the number of the connection to the external line is displayed If embedded RCG M has connected to an external line a comma is displayed with the number The comma is inserted for a 2 sec pause The number setting for the external line can be entered manually including commas Remove Service PPP Recognition Timeout SSP Sets the length of the timeout for the embedded RCG M connection to its access point The timeout is the time from when the modem sends the ATD to when it receives the result code 1 to 65536 60 1 step Dial Up User Use this SP to set a user name for access to remote dial up Fo
50. ct data in the SD card program error e Replace the operation panel board hi Controller program e Store the correct data in the SD card error e Replace the controller board E50 Authentication error e Store the correct data in the SD card You need to reinstall the program If the firmware update program is interrupted for example by a power failure keep the SD card inserted and turn the mains switch off and on The firmware update program restarts If you do not do so the message Reboot after Card insert is displayed when you turn the main switch ON gt Procedure for the B262 and B292 This section describes how to update the firmware for the B262 and B292 C A 1 Turn the main power switch OFF 2 Remove the memory card cover B x 1 3 Turn the face of the flash memory card A A is printed on it to the rear of the copier and insert it into the card slot C B262 B284 B288 B292 5 130 SM Rev 04 2007 Service Program gt 4 Press down the power switch on the operation panel and hold it and turn on the main power switch COPY 5 827 001 Program Downoad Execute COPY 5 827 001 Program Download Load Status amp k kek amp kkaek Execute v v Yy Ee ee ee 6 Do not touch any key while the message Load Status is displayed This message indicates that the program is running COPY Class3 5 827 001 Program Download End Sun kkk kH 0 20 EXP
51. der to use the NIC and USB functions built into the controller board these SP codes must be set to 1 0 to 2 0 1 step 0 OFF 1 ON 2 ON Limited When the Function limitation is set On board NIC is limited only for the Remote or LDAP NT authentication Other network applications than Remote or 001 On Board NIC LDAP NT authentication are not available when this SP is set to 2 Even if you can change the initial settings of those network applications settings may not actually work 0 or 1 0 1 step 0 OFF 1 ON 002 On Board USB SM 5 77 B262 B284 B288 B292 Service Program SP Print Mode SMC Print In the SP mode press Copy Window to move to the copy screen select the paper size then press Start Select A4 LT Sideways or larger to ensure that all the information prints Press SP Window to return to the SP mode select the desired print and press EXECUTE 001 Alll Data List E 006 Non Default Prints only SPs set to values other than defaults 5998 Memory Clear See the section Memory Clear in this chapter B262 B284 B288 B292 5 78 SM Service Program SP6 XXX Peripherals ADF Adjustment DF Image Adjustment in the Adjusting Copy Image 6006 Area NOTE Available menus depend on the machine model and its configuration StoS Front Regist 5 0 to 5 0 0 0 0 1 mm step Adjusts the side to side registration for the front side of the original fo
52. e 1 Weak 2 Strong Adjust the brightness level This setting is only activated for the specified mode with SP4 921 004 Adjust the contrast level This setting is only activated for the specified mode with SP4 921 004 B262 B284 B288 B292 5 24 SM 001 003 Service Program 4936 Gray Scale Image Adjust Main Scan MTF Level 0 to 15 0 1 step Adjust the MTF level for the main scan This setting is only activated for the specified mode with SP4 921 004 0 None 1 Level 1 to 15 Level 15 Main Scan MTF Strength 0 to 5 0 1 step Adjust the MTF strength for the main scan This setting is only activated for the specified mode with SP4 921 004 0 1 1 1 32 2 1 16 3 1 8 4 1 4 5 1 2 Sub Scan MTF Level 0 to 13 0 1 step Adjust the MTF level for the sub scan This setting is only activated for the specified mode with SP4 921 004 0 No 1 Level 1 to 13 Level 13 SM 007 Sub Scan MTF Strength 0 to 5 0 1 step Adjust the MTF strength for the sub scan This setting is only activated for the specified mode with SP4 921 004 0 1 1 1 32 2 1 16 3 1 8 4 1 4 5 1 2 Smooth Level 0 to 7 0 1 step Adjust the smooth level This setting is only activated for the specified mode with SP4 921 004 0 None 1 Level 1 to 7 Level 7 Adjust the brightness level This setting is only activated for the specified mode with SP4 921 004 Adjust the contrast level This setting is only acti
53. e counted T Counter 0 to 99999999 0 1 This SP counts the total output broken down by color output regardless of the application used In addition to being displayed in the SMC Report these counters are also displayed in the User Tools display on the copy machine 001 Total 8 591 1 A3 DLT These SPs count the totals for A3 DLT paper use number of duplex pages printed and the number of staples used 8 591 2 Duplex These totals are for Other O applications only 8 601 1 Cvg BW Displays the total coverage of each mode 8 601 11 Cvg BW Pages Displays the number of the printouts in each mode This SP counts by color mode the number of pages sent by fax to a telephone number T FAX TX PGS 0 to 99999999 0 1 8 631 SM 5 103 B262 B284 B288 B292 Service Program F FAX TX PGS 0 to 99999999 0 1 This SP counts by color mode the number of pages sent by fax to a telephone number 001 Bw f a document has color and black and white pages mixed the pages are counted separately as B W or Color Atthe present time this feature is provided for the Fax application only so SP8631 and SP8633 are the same The counts include error pages f a document is sent to more than one destination with a Group transmission the count is done for each destination Polling transmissions are counted but polling RX are not Relay memory and confidential mailbox tran
54. e service off 1 CSS remote service on 2 Remote service on Performs the CE Call at the start or end of the service 0 or 1 0 1 step CE Call 0 Start of the service 1 End of the service This SP is activated only when SP 5816 001 is set to 2 Enables or disables the remote service function Function Flag 0 or 1 0 1 step 0 Disabled 1 Enabled Uses or does not use the RCG certification by SSL when calling the RCG SSL Disable 0 or 1 0 1 step 0 Uses the RCG certification 1 Does no use the RCG certification Specifies the connect timeout interval when calling RCG Connect Timeout the RCG 1 to 90 10 1 second step Specifies the write timeout interval when calling the RCG Write Timeout RCG 1 to 100 60 1 second step Specifies the read timeout interval when calling the 010 RCG Read Timeout RCG 1 to 100 60 1 second step B262 B284 B288 B292 5 42 SM Service Program Enables disables access via port 80 to the SOAP method Oor1 0 0 Disabled 1 Enabled 011 Port 80 Function Flag This SP displays the embedded RCG installation end flag 1 Installation completed 2 Installation not completed Install Status This SP displays the RCG device installation status 0 RCG device not registered 1 RCG device registered 2 Device registered Connect Mode N M 023 This SP displays and selects the embedded RCG connection method 0 Internet connection 1 Dial up
55. ecified value 1 to 9999 x 1000 Oor1 1 0 No alarm sounds 002 ADF 1 Alarm sounds after the number of originals passing through the A R DF 10 000 B262 B284 B288 B292 5 34 SM 5504 001 Service Program Jam Alarm Sets the alarm to sound for the specified jam level document misfeeds are not included 0 to 3 3 1 step 0 Zero Off 1 Low 2 5K jams 2 Medium 3K jams 3 High 6K jams 5505 Error Alarm Sets the error alarm level The error alarm counter counts 1 when any SC is detected However the error alarm counter decreases by 1 when any SC is not detected during specified sheets of copies for example default 1500 sheets The error alarm occurs when the SC error alarm counter reaches 5 0 to 255 10 100 copies per step 128 Interval Others Interval A3 250 to 10000 1000 1 step Interval A4 Interval A5 SM 5 35 B262 B284 B288 B292 Service Program Interval B4 Interval B5 160 Interval DLT 250 to 10000 1000 1 step Interval LG Interval LT Interval HLT Jam Remains 0 Disable 1 Enable Enables disables initiating a call for an unattended paper jam Frequent Jams 0 Disable 1 Enable 002 Enables disables initiating a call for consecutive paper jams Door Open 0 Disable 1 Enable 003 Enables disables initiating a call when the front door remains open 011 i Sets the time a jam must remain before it becomes an
56. ed in the FTP Auth Port Setting identification mode 0 to 65535 3671 1 step Shows the status of the encryption function for Encryption Stat the address book data SP5846 062 to SP5846 065 do not normally require adjustment These SP modes are enabled only after the system administrator has set up a group password policy to control access to the address book SM 5 67 B262 B284 B288 B292 Service Program Web Service SP5848 1 sets the 4 bit switch assignment for the access control setting Setting of 0001 has no effect on access and delivery from Scan Router ac Access Control ac Netfile only Lower 4 bits ac UD only Lower 4 bits ac For Cherry only Lower 4 bits Switches access control on and off 0000 No access control AG Log Rax LOWY ADIE 0001 Denies access to DeskTop Binder 009 ac Job Ctrl Lower 4 bits 001 005 ac Device Management Lower 4 bits 212 Displays the log server settings These can be adjusted with the Web Image oe ne a 213 Primary Srv Monitor 214 Secondary Srv 215 Start Time Specifies the transmit interval 1 to 1000 1 1 hour step This SP is activated only when SP5848 217 is set to 2 Transmit periodically 216 Interval Time B262 B284 B288 B292 5 68 SM Service Program Selects the transmit timing 0 to 2 0 1 step 0 No Transmit 1 Transmit one by one 217 Timing 2 Transmit periodically Installatio
57. ensor SP 2 214 12 Check the copy quality and the paper path 5 1 5 MEMORY CLEAR Basic Model B262 B292 This model the machine without the controller box stores all the data in the NVRAM on the BICU The data is cleared by SP5 801 002 for exceptions see Exceptions SP5 801 002 clears most of the settings and counters stored in the NVRAM on the BICU the values return to their default values However the following settings are not cleared SP5 807 Area Selection SP5 811 001 Serial Num Input gt Code Set SP5 812 001 Service TEL gt Telephone P5 812 002 Service TEL gt Facsimile SP5 907 001 Plug amp Play SP7 Data Log SP8 History SM 5 115 B262 B284 B288 B292 Service Program Initializing Memory Data Use SP5 801 002 after you have replaced the BICU NVRAM or when the BICU NVRAM data is corrupted When the program ends normally the message Completed is displayed When you have replaced the controller NVRAM or when the controller NVRAM data is corrupted use SP5 801 001 Executing Memory Clear ile Upload the NVRAM data to a flash memory card NVRAM Data Upload Download Print out all SMC data lists SMC Print Be sure to print out all the lists You have to manually change the SP settings if the NVRAM data upload ends abnormally Select SP5 801 002 Press the OK key Select Execute The messages Execute followed by Escape and
58. for downloading to B284 B288 and B292 With the controller used on this model a firmware update may sometimes be interrupted if there is software for multiple models stored on the same SD card Turn OFF the main power switch If the machine is connected to a network disconnect the network cable from the copier Remove the slot cover A x 1 With the label on the SD card facing the rear side of the machine insert the SD card into the uppermost slot B on the controller box Slowly push the SD card into the slot so it locks in place Make sure the SD card is locked in place To remove the SD card push it in to unlock the spring lock and then release it so it pops out of the slot Switch the main power switch ON After about 5 seconds the LCD will Program UpDate Menu P 01 display Please wait Then Printer about 60 seconds later the LCD will display Program UpDate Menu P 01 on the first line and the name of the firmware on the second line e g System Copy 5 127 B262 B284 B288 B292 Service Program Rev 04 2007 11 Press the OK key to select a Program UpDate Menu P 01 module ROM B1234567A To scroll through the menus NEW B1234567B press the A or V keys A To view the firmware version press the right key ROM is the information on the current firmware NEW is the information on the firmware in the SD card To return to the menu press the lt key To select
59. haring between embedded RCG M and a fax unit Oor1 0 0 Line shared by embedded RCG M Fax 1 Line dedicated to embedded RCG M only If this setting is changed the copier must be cycled off and on SP5816 187 determines whether the off hook button can be used to interrupt an embedded RCG M transmission in progress to open the line for fax transaction 5 51 B262 B284 B288 B292 Service Program Modem Serial Number This SP displays the serial number registered for the embedded RCG M Lmt Resend Cncl Normally it is best to allow unlimited time for certification and ID2 update requests and for the notification that the certification has been completed 174 However embedded RCG M generates charges based on transmission time for the customer so a limit is placed upon the time allowed for these transactions If these transactions cannot be completed within the allowed time do this SP to cancel the time restriction FAX TX Priority This SP determines whether pushing the off hook button will interrupt an embedded RCG M transmission in progress to open the line for fax transaction This SP can be used only if SP5816 164 is set to 0 0 or 1 0 0 Disable Setting the fax unit off hook does not interrupt a fax transaction in progress If the off hook button is pushed during a embedded RCG M transmission the button must be pushed again to set the fax unit on hook after the embedded RCG M transmission ha
60. he ABC key the letter changes as follows A gt B gt C To input the same letter two times for example AA you press the ABC key the Space key and the ABC key To switch between uppercase letters and lowercase letters press the Shift key Serial Number and NVRAM Serial numbers are stored in the NVRAM before shipment and are not cleared You must specify a serial number after you replace the NVRAM 5 1 9 NVRAM DATA UPLOAD DOWNLOAD B284 B288 A CAUTION Make sure that you turn off the main power switch before inserting or removing a flash memory card Data in the memory may be corrupted if you insert or remove the memory card with the main power switch on Uploading Content of NVRAM to an SD card Follow this procedure to upload SP code settings from NVRAM to an SD card This data should always be uploaded to an SD card before the NVRAM is replaced 1 Before switching the machine off execute SP 5990 1 SMC Print You will need a record of the NVRAM settings if the upload fails 2 Turn off the main power of the copier Remove the slot cover 3 uppermost one amp x 1 Insert the SD card into the service slot 3 uppermost one then turn on the main power of the copier 5 Execute SP 5824 1 NVRAM Data Upload then press the Execute key When uploading is finished a file is coped to an NVRAM folder on the SD card SM 5 121 B262 B284 B288 B292 Service Program The file is saved t
61. ing tool It sets Certification related 001 the debugging output mode of each Net File process 3 Address book related Default Bit SW 1000 0000 4 Machine management related 5 Output related printing delivery Ea Repository related Debug log output 7 Default Bit SW 0000 0000 Log time stamp setting 0 Date Hour Minute Second 1 Minute Second Msecond few o 001 Sets the speed for USB data transmission Full Speed Auto Change B262 B284 B288 B292 5 60 SM Service Program Vendor ID 002 Sets the vendor ID Initial Setting OxO5A Ricoh Company 0x0000 to OxFFFF 1 DFU Product ID CTL Sets the product ID 0x0000 to OxFFFF 1 DFU 004 Sets the device release number of the BCD binary coded decimal display 0000 to 9999 1 DFU Enter as a decimal number NCS converts the number to hexadecimal number recognized as the BCD Provides items for delivery server settings FTP Port Num 0 to 65535 3670 1 step 001 Sets the FTP port number used when image files to the Scan Router Server Srv IP Primary Range 000 000 000 000 to 255 255 255 255 Use this SP to set the Scan Router Server address The IP address under the transfer tab can be referenced by the initial system setting Retry Interval 60 to 999 300 1 second step 003 Specifies the interval time for sending the scanned image data to the deliver server or SMTP FTP NCP SMB server after sending err
62. inter application settings e p Clears the scanner application settings 0 Delete the netfile application management files and thumbnails and initializes the job login ID B262 B284 B288 B292 5 38 SM Service Program Initializes the system default and interface settings IP address also SmartNetMonitor for Admin WeblmageMonitor settings and the TELNET settings The name of Apple talk is not cleared only if this SP is executed Turns off and on after executing this SP Initializes the job login ID SmartNetMonitor for Admin job history and local storage file numbers 014 Initializes the DCS Delivery Control Service settings Clear UCS Setting 015 Initializes the UCS User Information Control Service settings 016 Initializes the MIRS Machine Information Report Service settings o 017 Initializes the CCS Certification and Charge control Service settings SRM Memory Clr ie 018 Initializes the SRM System Resource Manager settings ae ee 019 Initializes the LCS Log Count Service settings SM 5 39 B262 B284 B288 B292 Service Program Machine Free Run 0 or 1 0 0 No 1 Yes Conducts machine free run including the scanner unit Set 1 and then 5802 1 press KOK key Press KOJ key again to start Free Run When this SP is set to 0 the machine operates normally even KOJ key is pressed Input Check Input Check in this chapter Output
63. irm the previous version is selected a notification is sent to the system manager and the firmware update is done with the firmware files from the URL Firmware Size ne Allows the service technician to confirm the size of the firmware data files during the firmware update execution CERT Macro Version 087 Displays the macro version of the Remote certification CERT PAC Version i eee the PAC version of the Remote certification CERT ID2 Code gt Displays ID2 for the Remote certification Spaces are displayed as underscores _ Asterisks indicate that no Remote certification exists CERT Subject Displays the common name of the Remote certification subject CN the following 17 bytes Spaces are displayed as underscores _ Asterisks indicate that no DESS exists CERT Serial Number Displays serial number for the Remote certification Asterisks indicate that no DESS exists SM 5 47 B262 B284 B288 B292 Service Program 093 094 150 151 CERT Issuer Displays the common name of the issuer of the Remote certification CN the following 30 bytes Asterisks indicate that no DESS exists CERT St ExpTime Displays the start time of the period for which the current Remote certification is enabled CERT End ExpTime Displays the end time of the period for which the current Remote certification is enabled Ins Country Select from the list the
64. justs the temperature threshold The ID sensor signal is not referenced when the fusing temperature is at the specified level or higher while the copier is recovering or starting up 2996 Transfer Roller Cleaning 0 No 1 Yes Cleans or does not clean the transfer roller before each job Select 1 if the backside of the paper becomes unclean when output Note that the copier takes a longer time to output the first copy when you select 1 If you select 0 the transfer roller is never cleaned 2998 Main Scan Magnification 0 5 to 0 5 0 0 0 1 step 2998 1 Adjusts the magnification Adjusting Copy Image Area in the section Replacement and Adjustment The specification is 100 1 0 B262 B284 B288 B292 5 12 SM Service Program SP4 XXX Scanner Sub Scan Magnification 4008 0 9 to 0 9 0 0 0 1 step Scanner 4008 4 Adjusts the sub scan magnification Adjusting Copy Image Area in the section Replacement and Adjustment Main Scan Magnification 0 9 to 0 9 0 0 0 1 step Scanner Adjusts the main scan magnification Adjusting Copy Image Area in the section Replacement and Adjustment Leading Edge Scan Registration 5 0 to 5 0 0 0 0 1 mm step Adjusts the leading edge registration Adjusting Copy Image Area in the section Replacement and Adjustment Side to side Scanner 4011 2 0 to 2 0 0 0 0 1 mm step Registration
65. llow these rules when setting a user name Name length Up to 32 characters Spaces and allowed but the entire entry must be enclosed by double quotation marks Dial Up Password Use this SP to set a password for access to remote dial up Follow these rules when setting a user name Name length Up to 32 characters Spaces and allowed but the entire entry must be enclosed by double quotation marks B262 B284 B288 B292 5 50 SM SM Service Program Phone Number Use this SP to set the telephone number of the line where embedded RCG M is connected This number is transmitted to and used by the Call Center to return calls Limit 24 numbers numbers only Ans Timing Adj When the Call Center calls out to a embedded RCG M modem it sends a repeating ID tone 1 This SP sets the time the line remains open to send these ID tones after the number of the embedded RCG M modem is dialed up and connected 0 to 24 1 1 step The actual amount of time is this setting 2 sec For example if you set 2 the line will remain open for 4 sec This is the number of the dial up access point for embedded RCG M If no setting is done for this SP code then a preset value determined by the country selected is used Default 0 Allowed Up to 16 alphanumeric characters This SP sets the connection conditions for the customer This setting dedicates the line to embedded RCG M only or sets the line for s
66. n Date Displays or prints the installation date of the machine f The Counter Clear Day has been changed to Installation 001 Display Date or Inst Date Determines whether the installation date is printed on the printout for the total counter 0 or 1 1 1 step 0 Off No Print 1 On Print 002 Print 003 Total Displays the total counter when the installation date is Counter registered to the machine ses Bluetooth Sets the operation mode for the Bluetooth 001 Mode CTL Unit Press either key 0 Public 1 Private Remote ROM Update Allows the technician to upgrade the firmware using a parallel cable when updating the remote ROM 0 or 1 0 1 step 002 Local Port CTL 0 Disallow 1 Allow SM 5 69 B262 B284 B288 B292 Service Program 5857 Debug Log Save CTL ON OFF 0 OFF 1 ON 1 99 Switches the debug log feature on and off The debug log cannot be captured until this feature is switched on Save to SD Card Specifies the debug log number for saving to an SD card Erase SD Debug 012 Erases SD debug logs in the SD card Turn off and on after executing this SP Dsply SD Space Displays the remaining space in the SD card SD to SD Latest Latest 4 MB Saves the debug log latest 4 MB in memory to the SD card A unique file name is generated to avoid overwriting existing file names on the SD card Up to 4MB can be copied to the SD card
67. nt is 10 the pages are sent to the same SMTP server together f Scan to PC is used to send a 10 page document to 5 folders the count is 50 the document is sent to each destination of the SMB FTP server Due to restrictions on some devices if Scan to Email is used to send a 10 page document to a large number of destinations the count may be divided and counted separately For example if a 10 page document is sent to 200 addresses the count is 10 for the first 100 destinations and the count is also 10 for the second 100 destinations for a total of 20 SM 5 105 B262 B284 B288 B292 Service Program T Deliv PGS Svr 0 to 99999999 0 1 These SPs count by color mode the total number of pages sent to a Scan Router server by both Scan and LS applications Kaa PGS Svr CTL lro to 99999999 0 1 These SPs count by color mode the total number of pages sent to a Scan 8 665 Router server by the Scan application The B W and Color counts are done after the document is stored on the HDD of the Scan Router server f the job is canceled before storage on the Scan Router server finishes the count is not done The count is executed even if there is confirmation of the arrival at the Scan Router server T Deliv PGS PC 0 to 99999999 0 1 These SPs count by color mode the total number of pages sent to a folder on a PC Scan to PC with the Scan and LS applications S Deliv PGS PC 0 to 99999999
68. o the path and filename NVRAM lt serial number gt NV Here is an example with Serial Number BO700017 NVRAM B0700017 NV 6 In order to prevent an error during the download be sure to mark the SD card that holds the uploaded saved data with the number of the machine from which the data was uploaded saved tg meotan NVRAM data from more than one machine can be uploaded saved to the same SD card 7 Turn off the main power and then remove the SD card from the slot 3 the uppermost one 8 Reassemble the machine Downloading an SD Card to NVRAM Follow this procedure to download save SP data from an SD card to the NVRAM in the machine f the SD card with the NVRAM data is damaged or if the connection between the controller and BICU is defective the NVRAM data download may fail f the download fails repeat the download procedure f the second attempt fails enter the NVRAM data manually using the SMC print you created before uploading the NVRAM data above procedure Turn off the main power of the copier Remove the slot cover 3 the uppermost one x 1 Insert the SD card with the NVRAM data into the service slot 3 the uppermost one Turn on the main power of the copier Execute SP 5825 1 NVRAM Data Download and press the Execute key Turn off the main power of the copier and then remove the SD card from the slot 3 the oa fF wn gt uppermost one 7 Reassemble the machine
69. or Number of Retries 0 to 99 3 1 time step 4 Specifies the retry times for sending the scanned image data to the deliver server or SMTP FTP NCP SMB server after sending error SM 5 61 B262 B284 B288 B292 Service Program Delivery Error Display Time 0 to 999 300 1 second step 006 Use this setting to determine the length of time the prompt message is displayed when a test error occurs during document transfer with the NetFile application and an external device Srv IP Secondary Range 000 000 000 000 to 255 255 255 255 008 Specifies the IP address assigned to the computer designated to function as the secondary delivery server of Scan Router This SP allows only the setting of the IP address without reference to the DNS setting Delivery Server Model 0 to 4 0 1 step Allows changing the model of the delivery server registered by the I O device 0 Unknown 1 SG1 Provided 2 SG1 Package 3 SG2 Provided 4 SG2 Package Delivery Svr Capability 0 to 255 0 1 step Bit7 1 Comment information exits Bit6 1 Direct specification of mail address possible Bit5 1 Mail RX confirmation setting possible Bit4 1 Address book automatic update function Changes the capability of the server that is registered as an I O Bit3 1 Fax RX delivery function exists device Bit2 1 Sender password function exists Bit1 1 Function to link MK 1 user and Sender exists
70. out of service 2390 Program out of service 208 2391 Two registrations for same device Error Caused by Response from 2392 Parameter error W URL GWY 2393 External RCG not managed 2398 Incorrect request number format Instl Clear 209 Releases a machine from its embedded RCG setup Print Com Log 250 Prints the communication log SM 5 55 B262 B284 B288 B292 Service Program 5821 NRS Address Sets the PI device code After you change this 001 CSS PI Device setting you must turn the machine off and on Sets the IP address of the RCG Remote Communication Gate destination for call 002 RCG IP Address processing at the remote service center 00000000h to FFFFFFFFh 1 step 5824 1 NVRAM Upload Download in this section 5825 NVRAM Download 5825 1 NVRAM Upload Download in this section 5828 Network Setting a Enables or disables 1284 Compatibility 1284 Compatibility 050 0 or 1 1 1 step Centro 0 Disabled 1 Enabled Enables or disables ECP Compatibility 0 or 1 1 1 step 052 ECP Centro 0 Disabled 1 Enabled NOTE This SP is activated only when SP5 828 50 is set to 1 Enables disables Job Spooling 065 Job Spooling 0 or 1 0 1 step 0 Disabled 1 Enabled B262 B284 B288 B292 5 56 SM Job Spooling Clear Start Time gt Job Spooling Protocol TELNET 0 OFF 1 ON Web 0 OFF 1 ON Service Program Treatment of the job when
71. p settings the number of pages processed for printing by the fax application P PrtPGS Dup Comb 0 to 99999999 0 1 These SPs count by binding and combining and n Up settings the number of pages processed for printing by the printer application S PrtPGS Dup Comb 0 to 99999999 0 1 These SPs count by binding and combining and n Up settings the number 8 425 of pages processed for printing by the scanner application O PrtPGS Dup Comb 0 to 99999999 0 1 These SPs count by binding and combining and n Up settings the number of pages processed for printing by Other applications Toje Tope Cop pee e SM 5 97 B262 B284 B288 B292 Service Program 010 9 gt 9 pages on 1 side 9 Up 012 T Booklet i 013 Magazine These counts SP8 421 to SP8 427 are especially useful for customers who need to improve their compliance with ISO standards for the reduction of paper consumption Pages that are only partially printed with the n Up functions are counted as 1 page Here is a summary of how the counters work for Booklet and Magazine modes Original Original Pages Pages B262 B284 B288 B292 5 98 SM Service Program T PrtPGS Ppr Size 0 to 99999999 0 1 These SPs count by print paper size the number of pages printed by all applications C PrtPGS Ppr Size CTL fro to 99999999 0 1 These SPs count by print paper size the number of pages printed by the
72. parentheses is the default value of the menu 2 Type anecessary value from the numeric keypad To switch between positive plus and negative minus values press the A key 3 To validate the value press the OK key To cancel the value press the escape key E Activating Copy Mode You can activate the copy mode while the SP mode is running When you do so the copier outputs images or patterns that help you adjust the SP setting 1 Press the key The copy mode is activated 2 Specify copy settings and press the key 3 Toreturn to the SP mode press the key You cannot end the SP mode while the copy mode is activated Quitting Programs Ending S SP Mode Press the key or the escape key to quit the program You can end the SP mode by pressing one of these keys several times B262 B284 B288 B292 5 2 SM Service Program 5 1 2 COPIER SERVICE PROGRAM MODE TABLES Conventions used in the tables Asterisk The settings are saved in the NVRAM Most of them return to the default values when you execute SP5 801 002 CTL indicates that the data is contained in NVRAM on the controller board DFU The program is for design factory use only Do not change the settings Brackets The brackets enclose the setting rage default value and minimum step with unit Minimum to Maximum Default Step SP1 XXX Feed 1001 Leading Edge Registration 9 0 to 9 0 0 0 0 1 mm step 1001 1
73. pattern not VP in the display Vsg Vsp lt 1 00V created Vsg lt 3 5V Power source SP2 221 3 Power f e ID sensor defective f when maximum for the PW in the f e ID sensor dirty power 979 is ID sensor display i e Drum not get charged f applied light Vt gt 4 5V or SP2 221 5 Vt e TD sensor defective Vt lt 0 2V SM 5 113 B262 B284 B288 B292 Service Program 5 1 4 MEMORY CLEAR GW Machine B284 B288 The GW machine the machine with the optional controller box stores the engine data in the NVRAM on the BICU and stores the other data in the NVRAM on the optional controller To distinguish between the engine data and the other data see SP5 801 003 through 015 This service program SP5 801 handles the controller data Any data that is not handled by SP5 801 is the engine data The data in the BICU NVRAM engine data is cleared by SP5 998 001 while the data in the controller NVRAM controller data is cleared by SP5 801 xxx for exceptions see Exceptions as described below Machine Data NVRAM Cleared by Remarks Any data other than controller Engine data BICU SP5 998 001 data SCS IMH MCS Copier application Fax application Controller Printer application Scanner Controller SP5 801 xxx ae data application Web service network application NCS R Fax DCS UCS Exceptions SP5 998 001 clears most of the settings and counters stored in the NVRAM on the BICU the values return to their
74. ply Time 0 1 to 5 0 0 6 0 1 s step Adjusts the toner supply time The toner supply motor remains on for the specified time To validate this setting select O in SP2 921 001 Specify a greater value if the user tends to make many copies having high proportions of solid black image areas 2926 Standard Vt 0 00 to 5 00 2 50 0 01 V step DFU Adjusts Vts the Vt value for new developer The TD sensor output is 2926 1 adjusted to this value during the TD sensor initial setting process This SP is effective only when SP2 921001 is 0 1 or 2 2927 ID Sensor Control 0 No 1 Yes 9997 4 Determines whether the ID sensor signal is referenced or not for the toner density control Keep the default value in usual operations SM 5 11 B262 B284 B288 B292 Service Program Toner End Clear Clears the following messages and counters without supplying the toner Toner near end message Toner end message Toner near end counter 2928 1 Toner end counter Do not use this SP in usual operations When the toner in the development unit is abnormally insufficient the drum may attract the toner carrier to its surface The toner carrier damages the drum surface 2920 Vref Limits Adjust the upper or lower Vref limit 2929 1 0 50 to 3 50 3 20 0 01V step DFU 2929 2 Lower 0 50 to 3 50 0 70 0 01V step DFU ID Sensor Detection 30 to 90 30 1 C step Temperature Ad
75. prevent mechanical or electrical damage do not keep an electrical component on for a long time 1 Select SP5 804 2 Select the number see the table below corresponding to the component 3 Select ON 4 To stop the operation select OFF Output Check Table Num Component 001 Main Motor Forward oe rman oe perese SM 5 119 B262 B284 B288 B292 Service Program Num Component 024 Duplex Inv Motor Hold 026 Polygon Motor 030 DF Transport M 031 DF Feed Clutch DF Gate SOL Junction Gate Solenoid Fusing Solenoid Fast Dup Inv M Rev Scan Fgate Mono Scan Fgate Color When checking Fan Motor High 005 or Fan Motor Low 006 note the following These motors may not respond when the fusing temperature is high Selecting ON checks that one of these motors normally operates Selecting OFF turns off the motor that you have started by selecting ON However this does not guarantee that the motor normally stops during normal operation B262 B284 B288 B292 5 120 Service Program 5 1 8 MACHINE SERIAL NUMBER SETTING SP5 811 001 Specifying Characters SP5 811 001 specifies the serial number For the machine with the optional controller you use the numeric keypad and the optional operation panel GW Machine B284 B288 You can use the numeric keypad to type numbers In addition you can use the operation panel to type other characters When you press t
76. printed by the copy application to F PrtPGS Ppr Type 0 to 99999999 0 1 These SPs count by paper type the number pages printed by the fax application P PrtPGS Ppr Type CTL 0 to 99999999 0 1 8 464 These SPs count by paper type the number pages printed by the printer application ewe SM 5 101 B262 B284 B288 B292 Service Program T PrtPGS FIN 0 to 99999999 0 1 These SPs count by finishing mode the total number of pages printed by all applications C PrtPGS FIN CTL o to 99999999 0 1 8 522 These SPs count by finishing mode the total number of pages printed by the Copy application F PrtPGS FIN 0 to 99999999 0 1 These SPs count by finishing mode the total number of pages printed by the Fax application R hote Print finishing options for received faxes are currently not available P PrtPGS FIN CTL 0 to 99999999 0 1 8 524 These SPs count by finishing mode the total number of pages printed by the Print application be S PrtPGS FIN 0 to 99999999 0 1 These SPs count by finishing mode the total number of pages printed by the Scanner application e B262 B284 B288 B292 5 102 SM Service Program a i f stapling is selected for finishing and the stack is too large for stapling the unstapled pages are still counted The counts for staple finishing are based on output to the staple tray so jam recoveries ar
77. r ARDF oo mode Use the key to select or before entering the value Leading Regist 5 0 to 5 0 0 0 0 1 mm step 6006 2 Adjusts the leading edge registration for ARDF mode Use the L amp I key to select or before entering the value Trailing Erase 3 0 to 3 0 1 5 0 1 mm step 6006 3 Adjusts the trailing edge erase margin for ARDF mode Use the amp key to select or before entering the value S to S Rear Regist 5 0 to 5 0 0 0 0 1 mm step 6006 4 me Adjusts the side to side registration for the 2nd side of the original for ARDF mode Use the key to select or before entering the value Sub scan Magnif 0 9 to 0 9 0 0 0 1 step 6006 5 Adjusts the sub scan magnification for the ARDF Origin Curl Adj 0 No 1 Yes 6006 6 Turns on or off the skew correction at 2nd side scanning This SP is activated only when the duplex mode is selected 6006 7 Adjusts the original buckle for the skew correction at 2ns side scanning This SP is activated only when SP6 006 006 is set to 1 Yes SM 5 79 B262 B284 B288 B292 Service Program 6009 ADF Free Run Duplex Mode 1 6o04 Performs an ARDF free run in duplex scanning mode Press ON to start press OFF to stop Simplex Mode Performs an ARDF free run at simplex scanning mode Press ON to start press OFF to stop ADF Shading Time 0 to 60
78. refill detection display Toner Refill Detection Oor1 0 Display 0 ON 1 OFF SM 5 27 B262 B284 B288 B292 Service Program 5055 Display IP address Displays or does not display the IP address on the LCD 0 or 1 0 0 No Not display 1 Yes Display 5056 Coverage Counter Displays or does not display the coverage 001 Display IP address CTL counter on the LCD 0or1 0 0 Not display 1 Display 001 Coverage Counter 5112 Non Std Paper Set Non Standard Paper Set Determines whether a non standard paper size can be input for the universal cassette trays Tray 2 Tray 3 Oor1 0 0 No 1 Yes If 1 is selected the customer will be able to input a non standard paper size using the UP mode B262 B284 B288 B292 5 28 SM Service Program 5113 Optional Counter Type This program specifies the counter type 0 None 1 Key card RK 3 4 001 Optional Counter Type 1 2 Key card down 3 to 10 Japan only 11 Exp Key card Add 12 Exp Key card Deduct This program specifies the external counter type f 0 None 002 Optional Counter Type 2 CTL l 1 Expansion Device type 1 2 Expansion Device type 2 3 Expansion Device type 3 0 Not installed 1 Installed scanning Optional Counter I F accounting 001 MF Key Card Ext Japan use sns Disable Copying 0 Not disabled 1 Disabled This program disables copying SM 5 29 B262 B284
79. riod prints may have a dirty background In a case like this use this SP to mix the developer The message Completed is displayed when the program ends normally 2906 Tailing Correction Shift value 0 0 to 1 0 0 0 0 1 mm step 2906 1 Shifts the image position at the intervals specified by SP2 906 002 When the copier is continuously printing vertical lines such as in tables the paper may not separate correctly This SP can prevent this 2906 2 Changes the interval of the image position shift specified by SP2 906 001 2908 Forced Toner Supply Supplies the toner to the development unit The processing stops under either of the following conditions The toner density in the development unit reaches the standard level The processing has continued for two 2 minutes B262 B284 B288 B292 5 10 SM Service Program Polygon Mirror Motor Idling i 0 None 1 15s 2 25s Time Specifies the polygon mirror motor idling time The polygon mirror motor starts its operation when an original is set a key is pressed or the platen 2915 1 cover or DF is opened The motor stops if no manual operation is performed for the specified time When you set 0 the motor does not stop while the copier is in the standby status ae Toner Supply Mode 0 Sensor 1 1 Sensor 2 DFU 2921 1 Selects the toner supply mode Keep the default setting as long as the TD sensor is working 2922 Toner Sup
80. rn it off specify 0 4903 ADS Level 0 to 255 252 1 step 4903 1 Adjusts the ADS level 4904 ADS Lower Limit 0 to 255 80 1 step 4904 1 Adjusts the ADS lower limit SM 5 19 B262 B284 B288 B292 Service Program 4905 ADS Level 0 All 1 One Checks the whole area 0 All or the specific areas 1 One to adjust the ADS level The specific areas are as follows e ARDF 37 5 mm from the center e Platen Cover 15 to 90 mm from the left edge jasat Image Adj Selection Selects which mode the settings from SP4 922 to SP4 932 are used for 0 None 1 Text 1 2 Text 2 3 Photo 1 4 Photo 2 5 Photo 3 6 Special 1 7 Special 2 8 Special 3 9 Special 4 10 Special 5 4905 1 001 Fax 0 to 5 0 1 Selects which mode the settings from SP4 922 to SP4 932 are used for 0 None 1 Text 1 2 Text 2 3 Photo 1 4 Photo 2 5 Special 1 Scanner Mono 0 to 4 0 1 Selects which mode the settings from SP4 922 to SP4 932 are used for 0 None 1 Text 1 2 Text 2 3 Photo 1 4 Photo 2 Scanner Color 0 to 2 0 1 Selects which mode the setting of SP4 935 is used for 0 None 1 Color Text 2 Color Photo Scanner Gray Scale Oor1 0 Selects which mode the setting of SP4 936 is used for 0 None 1 Gray Scale B262 B284 B288 B292 5 20 SM Service Program Scanner Gamma Selects text or photo as
81. rop an SD card or expose it to other shock or vibration Keep the following points in mind while you are using the firmware update software Upload means to send data from the machine to the SD card and download means to send data from the SD card to the machine To select an item on the LCD screen press the appropriate key on the operation panel or press the appropriate number key on the 10 key pad of the operation panel Before starting the firmware update procedure always make sure that the machine is disconnected from the network to prevent a print job for arriving while the firmware update is in progress Firmware Update Procedure Before beginning the following first confirm which firmware version s are currently installed in the machine with SP7 801 255 SD Card Preparation 1 Format an SD card with for example SD Formatter v1 1 2 Create a romdata folder on the card 3 Create the following folders within the romdata folder B284 B288 B892 D323 B262 B284 B288 B292 5 126 SM Rev 04 2007 Service Program 4 Download the firmware from the server and store the files in the folder with the corresponding model code on the SD card Example File B2845521C should be stored in the B284 folder whereas files B2625540C should be stored in the B262 folder Firmware Update 10 SM It is strongly recommended to store only B284 B288 B892 and D323 files on SD cards used
82. s Inverts white and black This setting is only applied to the originals in SP4 921 001 Copy 002 Fax Sharpness Edge 2 to 2 0 1 step 4930 Adjust the clarity This setting is only applied to the originals in SP4 921 002 Fax Sharpness Solid 2 to 2 0 1 step Adjust the clarity This setting is only applied to the originals in SP4 921 Sharpness Low ID 2 to 2 0 1 step 4932 SM 5 23 B262 B284 B288 B292 Service Program 4935 Color Image Adjust 001 Main Scan MTF Level 0 to 3 0 1 step Adjust the MTF level for the main scan This setting is only activated for the specified mode with SP4 921 004 0 None 1 Weak 2 Middle 3 Strong Main Scan MTF Strength 0 to 5 0 1 step Adjust the MTF strength for the main scan This setting is only activated for the specified mode with SP4 921 004 0 1 1 1 32 2 1 16 3 1 8 4 1 4 5 1 2 003 Sub Scan MTF Level 0 or 1 0 1 step Turns on or off the MTF for the sub scan This setting is only activated for the specified mode with SP4 921 004 0 No 1 Yes 007 Sub Scan MTF Strength 0 to 5 0 1 step Adjust the MTF strength for the sub scan This setting is only activated for the specified mode with SP4 921 004 0 1 1 1 32 2 1 16 3 1 8 4 1 4 5 1 2 Smooth Level 0 to 2 0 1 step Adjust the smooth level This setting is only activated for the specified mode with SP4 921 004 0 Non
83. s completed 1 Enable When embedded RCG M shares a line with a fax unit setting the fax unit off hook will interrupt a embedded RCG M transmission in progress and open the line for a fax transaction Polling Man Exc 200 Executes the polling test B262 B284 B288 B292 5 52 SM SM 203 Service Program Instl Condition Displays a number that indicates the status of the Remote service device 0 Neither the registered device by the external RCG nor embedded RCG device is set 1 The embedded RCG device is being set Only Box registration is completed In this status the this unit cannot answer a polling request from the external RCG 2 The embedded RCG device is set In this status the external RCG unit cannot answer a polling request 3 The registered device by the external RCG is being set In this status the embedded RCG device cannot be set 4 The registered module by the external RCG has not started Instl ID Allows entry of the number of the request needed for the embedded RCG Instl Reference Executes the inquiry request to the Remote GateWay URL Instl Ref Rsit Displays a number that indicates the result of the inquiry executed with SP5816 203 Succeeded Inquiry number error Registration in progress Proxy error proxy enabled Proxy error proxy disabled Proxy error Illegal user name or password Communication error Certification update error Other error
84. set value of the offset adjustment in the SBU 4654 4 GREEN 4654 5 BLUE SM 5 17 B262 B284 B288 B292 Service Program 4658 SBU Gain Adjust 4658 1 EVEN ARLE nee 0 to 511 1 step 4658 3 RED Displays the gain value of the gain adjustment in the SBU 4658 4 GREEN 4658 5 BLUE 4685 Gray Balance Book gpg REP 128 to 383 256 1 step 4685 2 GREEN Adjusts the coefficient of the gray balance adjustment for the book scanning 4685 3 BLUE 4686 Gray Balance DF sis 128 to 383 256 1 step 4686 2 GREEN Adjusts the coefficient of the gray balance adjustment for the DF scanning 4686 3 BLUE 4687 White Balance 222 to 281 256 1 step 4687 1 Adjust Adjust the correction value for the white plate adjustment Displays the current value of the white plate 4687 2 Result adjustment If SP4 428 has not been done this value is 0 B262 B284 B288 B292 5 18 SM Service Program 4690 White Peek Init 4658 1 EVEN 4 658 2 ODD 0 to 255 1 step 4658 3 RED Displays the white offset value of the pre offset adjustment in the SBU 4658 4 GREEN 4658 5 BLUE 4693 Black Ave Init 4658 1 EVEN 4658 3 Displays the black offset value of the pre offset adjustment in the SBU 4658 4 GREEN 4658 5 BLUE a902 Exposure Lamp ON 0 OFF 1 ON 4902 1 Turns the exposure lamp on or off To turn on the exposure lamp specify 1 to tu
85. sfer Current Adjustment Image Transfer Current 2 4 pA 1 2pA 0 0pA 1 2nA 2 Normal paper 4 pA Adjusts the current applied to the transfer roller when feeding from a paper tray Use a high setting if the user normally feeds relatively thick paper within spec from a paper tray 2 4 pA 1 2pA 0 0pA 1 2nA 2 Thick Special paper 4 uA 2301 2 Adjusts the current applied to the transfer roller when feeding from the by pass tray Use a high setting a if the user normally feeds relatively thick paper from the by pass tray or b if waste toner is re attracted from the drum which can occur when using transparencies 2 4 pA 1 2 p 0 0ypA 1 2 pA 2 4 uA Adjusts the current applied to the transfer roller when carrying out a duplex job Use this SP if there is poor image transfer on the rear side of duplex copies SM 5 9 B262 B284 B288 B292 Service Program Cleaning 10 to 1 1 1 pA step 2301 4 Adjusts the current applied to the transfer roller for roller cleaning Increase the current if toner remains on the roller after cleaning Remaining toner may cause dirty background on the rear side 2802 Forced Developer Churning Initializes the developer and checks the TD sensor output Vt The machine mixes the developer for 2 minutes while reading and displaying the Vt value The machine does not initialize the TD sensor output If the machine has not been used for a long pe
86. smissions and are counted for each destination T IFAX TX PGS 0 to 99999999 0 1 jai This SP counts by color mode the number of pages sent by fax to as fax images using l Fax F IFAX TX PGS 0 to 99999999 0 1 This SP counts by color mode the number of pages sent by Fax as fax images using l Fax f a document has color and black and white pages mixed the pages are counted separately as B W or Color Atthe present time this feature is provided for the Fax application only so SP8641 and SP8643 are the same The counts include error pages f a document is sent to more than one destination with a Group transmission the count is done for each destination B262 B284 B288 B292 5 104 SM Service Program Polling transmissions are counted but polling RX are not Relay memory and confidential mailbox transmissions and are counted for each destination T S to Email PGS 0 to 99999999 0 1 This SP counts by color mode the total number of pages attached to an e mail for both the Scan and document server applications S S to Email PGS CTL 0 to 99999999 0 1 This SP counts by color mode the total number of pages attached to an e mail for the Scan application only The count for B W and Color pages is done after the document is stored If the job is cancelled before it is stored the pages are not counted f Scan to Email is used to send a 10 page document to 5 addresses the cou
87. tal 32 Dot Width Grayscales Vertical 32 Dot Width 47 A4 Gradation Patches 1 128 Grades 48 A4 Gradation Patches 2 128 Grades 49 Trimming Area A4 Test Patterns Using SBU esta S2M Grid Pattern S2M Argyle Pattern S2M Argyle Pattern S2M Argyle Pattern Image B262 B284 B288 B292 5 134 SM Service Program Test Patterns Using PCI S2M Grid Pattern 66 S2M Grid Pattern Image 67 S2M Argyle Pattern 68 S2M Argyle Patten Image 69 Engine Grid Pattern 70 Engine Argyle Pattern 1 The PCI is available to the models with the controller box The original image on the exposure glass is printed behind the test pattern 5 1 13 SMC PRINT SP5 990 SP5 990 outputs machine status lists 1 Select SP5 990 2 Select a menu GW machine 001 All Data List 002 SP Mode Data List 003 User Program 004 Logging Data 005 Diagnostic Report 006 Non Default 007 NIB Summary 008 Net File Log 021 Copier User Program 022 Scanner SP 023 Scanner User Program 040 Parts Alarm Counter Print 064 Normal Count Print 065 User Code Counter 066 Key Operator Counter 067 Contact List Print 069 Heading1 print 071 Heading3 print 072 Group List Print 128 ACC Pattern 129 User Color Pattern or 160 ACC Pattern Scan SH Hote The output given by the menu Big Font is suitable for faxing 3 Press the Execute key GW machine The machine status list is output 4
88. temperature or while copying Increase this value if the machine is experiencing sudden power dropouts Warm Up Soft i f 1107 1 SH 0 10 times 1 20 times 2 50 times ar 1107 2 Other Soft Start 0 10 times 1 20 times 2 50 times 3 1 time 1107 3 Soft Stop Setting 0 No 1 Yes 1108 Set Fusing Start 0 1s 1 1 5s 2 2s 1108 1 Specifies the interval for fusing temperature control mo Nip Band Check Conducts the nip band check Adjusting Nip Band in the section Replacement and Adjustment mo Fan Control Timer 30 to 60 30 1 s step Specifies the fan control time The fan motor keeps its operating speed for the specified time before changing the speed or stopping The fan control timer prevents the exhaust fan from suddenly stopping This function protects the copier from overheating SM 5 5 B262 B284 B288 B292 Service Program 1159 Fusing Jam SC 0 No 1 Yes Enables or disables consecutive jam detection at the fusing unit If this SP is 1159 1 set to 1 default 0 consecutive fusing jam alarm occurs SC559 when the machine detects three consecutive paper jams at the fusing unit 1902 Display AC Frequency Displays the fusing lamp power control frequency as detected by the zero 1902 1 cross signal generator The displayed value is 1 5 the actual frequency 10 and lower 50 Hz 11 and higher 60 Hz 1911 By pass Envelope 0 No 1
89. the new address book on the HDD can be accessed only by the system administrator at this stage Executing this SP by the service technician immediately after power on grants full address book access to all users 0 to 10 0 1 step Addr B Mig SD gt SD 0 Not decided yet 1 Slot 1 to 10 Slot 10 This SP copies an address book data in a SD card to another SD card Select the destination slot where you want to move an address book data and then press Execute key You can check where an address book data is in with SP5 846 043 Addr B Media 043 Displays the slot number where an address book data is in SM 5 65 B262 B284 B288 B292 Service Program Clears the local address book information Initialize Local Addr Book including the user code aie Initialize Delivery Addr Clears the distribution address book Book information except the user code Clears the LDAP address book information 049 Initialize LDAP Addr Book except the user code Clears all directory information managed by UCS including all user codes 050 Initialize All Addr Book Turn the main power switch off and on after executing this SP Backup All Addr Book Uploads all directory information to the SD card Downloads all directory information from the SD 052 Restore All Addr Book i card Deletes the address book data from the SD card in the service slot Deletes only the files that were uploaded from this machine 053
90. the module press the OK key To scroll through the module name the serial number and the version press the lt key or key f you wish to install the following firmware simultaneously press the START key The scroll keys can be used to confirm that this firmware has been selected highlighted with a dark background Engine FCU Scanner Printer Printer Font Security Module Sg important Please note that the following firmware cannot be updated simultaneously The Program UpDate Menu P 01 update procedure must be repeated for ROM B2764567A each individually NEW B2764567B System Copy ServiceCardNetFile ServiceCardNIB ServiceCardFAX ServiceCardWebSystem When you have selected a module the text lines are highlighted and the Verify key and the Update key are displayed 12 Select a module and press the Update key eg mportant Do NOT press the Verify key 13 The firmware update program starts and the message Loading is displayed The update will begin and then will take a few minutes to complete The LCD will initially display Updating FEE When the update is completed the LCD display will change to Update done or Updated Power OFF ON B262 B284 B288 B292 5 128 SM Rev 04 2007 Service Program 14 Check that the message Update Done Update Done is displayed Engine Card No 1 1 Confirmation 1 Turn the main power switch OFF and ON The LCD will
91. this SP if the connection of the device to the delivery server is unstable After clearing the ID the ID will be established again automatically by cycling the machine off and on 150 to 999 150 1 step Changes the maximum number of entries that UCS can handle If a value smaller than the present value is set the UCS managed data is cleared and the data excluding user code information is displayed Delivery Server Retry 0 to 255 0 1 step Timer Sets the interval for retry attempts when the delivery server fails to acquire the delivery server address book B262 B284 B288 B292 5 64 SM Service Program Delivery Server Retry 0 to 255 0 1 step Times Sets the number of retry attempts when the delivery server fails to acquire the delivery server address book Delivery Server Maximum 200 to 999 200 1 step Entries Sets the maximum number account entries of the delivery server user information managed by UCS LDAP Search Timeout 1 to 255 60 1 step Sets the length of the timeout for the search of the LDAP server AddrB Acl Info Address Book Access Control List Information This SP must be executed immediately after installation of an HDD unit in a basic machine that previously had no HDD The first time the machine is 041 powered on with the new HDD installed the system automatically takes the address book from the NVRAM and writes it onto the new HDD However
92. vated for the specified mode with SP4 921 004 5 25 B262 B284 B288 B292 Service Program 4941 White Line Erase 0 to 2 1 1 step Selects the white line erase level 0 None 1 Weak 2 Strong This setting is effective for all modes 49411 0 White line erase is not used and white level correction is used instead This setting is applied regardless of what mode has been selected in SP4 921 aa Black Line Erase 0 to 3 2 1 step Selects the black line erase level This setting is effective only when originals are scanned by the DF 0 No 1 Very weak 2 Weak 3 Strong This setting is applied regardless of what mode has been selected in SP4 921 B262 B284 B288 B292 5 26 SM Service Program SP5 XXX Mode 5001 All Indicators On 5001 1 Turns on all LEDs The LCDs turn on and off every 3 seconds Press the reset key to end this program 5024 mm inch Selection Selects whether mm or inches are used in the display BD Note After selecting the number you must turn the main power switch off and on Europe Asia model 0 mm 1 inch American model 0 mm 1 inch 5044 Panel Bit Switch Note B288 model only 0 to 2 0 1 step 0 1 counter Total Counter Model 1 2 counters Total and Prints 2 2 counters GPC 5045 1 Displays the number of the installed counter eo Refill Toner Disp Refill Toner Detection Display Enables or disables the toner
93. verter SN OFF 7505 214 SM 5 83 B262 B284 B288 B292 Service Program Paper Jam Size Jam Counter Paper Size 7506 6 AS LEF 7506 44 HLT LEF 7506 133 A4 SEF Doboka Displays the number of jams according to 7506 142 B5 SEF CTL the paper size 0 to 9999 0 1 sheet step 7506 164 LG SEF 7506 166 LT SEF 7506 172 HLT SEF CA 7507 Display P Jam History Displays the latest 10 paper jam history The list below shows the possible 12 codes 7507 111 10 11 12 50 60 70 120 121 122 123 125 The codes correspond to the menus of SP7 504 For example the code 1 corresponds to SP7 504 001 and the code 10 corresponds to SP7 504 10 7508 Display O Jam History Displays the total number of the original jams history The possible codes are 210 211 and 216 7508 1 The codes correspond to the menus of SP7 505 For example the code 210 corresponds to SP7 505 210 and the code 211 corresponds to SP7 505 211 B262 B284 B288 B292 5 84 SM Service Program Memory Version PN Memory Version 7801 255 Displays the he part number and version of all ROMs in the machine 7803 1 Displays the PM counter 7804 PM Counter Reset Resets the PM counter SP7 803 001 When the program ends normally the message Completed is displayed 7804 1 7807 Reset SC Jam Counters Resets the SC paper original and total jam counters When the program ae ends norm
94. vice Program 2201 Development Bias Adjustment Printing 1500 to 200 650 1 V step Adjusts the voltage applied to the development roller for printing Image 2201 1 density becomes higher when you specify a smaller value a greater absolute value Image density becomes lower when you specify a greater value a smaller absolute value 2 LL 220 V 1 L 260 V 0 N 300 V ID sensor pattern 1 H 340 V 2 HH 380 V 2201 2 Adjusts the voltage applied to the development roller for the ID sensor pattern The voltage applied is obtained by adding SP2 201 002 to SP2 201 1 The setting affects ID sensor pattern density which in turn affects the toner supply Outputs after Near End 0 50 pages 1 20 sheets Sets the number of copy print fax pages that can be made after toner near end has been detected Reduce the number of pages if the user normally makes copies with a high image ratio za Developer Initialization RT Initializes the TD sensor toner supply target voltage and the TD sensor gain value Execute this SP replacing the developer or the TD sensor B262 B284 B288 B292 5 8 SM Service Program 2221 ID Sensor Error Analysis ID Sensor Error Analysis SP2 221 2221 1 Vsg Displays the Vsg value 2221 2 Vsp Displays the Vsp value 2221 3 PWM Displays the PWM value 22215 Displays the Vt value 22216 Vts Displays the Vts value 2301 Tran

B262/B284/B288/B292 Service Manual Section 5

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