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Indoor Unit Outdoor Unit CS-NE9NKE CS-NE12NKE CS-XE9NKE

1. NO PART NAME amp DESCRIPTION QTY CS NE9NKE CS NE12NKE REMARK 1 CHASSY COMPLETE 1 CWD50C1730 2 1 7666 3 CROSS FLOW FAN COMPLETE 1 CWH02C1135 lt 4 BEARING ASS Y 1 CWH64K1010 5 GENERATOR COMPLETE 1 CWH94C0048 6 EVAPORATOR COMPLETE 1 CWB30C3968 CWB30C3966 FLARE LIQUID 1 CWT251030 lt 8 FLARE NUT GAS 1 CWT251031 9 HOLDER SENSOR 1 CWH32143 9 HOLDER SENSOR 1 CWH321085 10 BACK COVER CHASSIS 1 CWD933463 11 DISCHARGE GRILLE COMPLETE 1 CWE20C3306 12 VERTICAL 8 CWE241389 13 VERTICAL 2 241409 14 CONNECTING BAR 2 CWE261272 18 FULCRUM 1 CWH621139 lt 19 HORIZONTAL COMPLETE 1 CWE24C1422 20 HORIZONTAL COMPLETE 1 CWE24C1421 21 AIR SWING MOTOR 1 CWA981241 22 AIR SWING MOTOR 1 CWA981299 23 DRAIN TRAY 1 CWH521259 24 SENSOR COMPLETE 1 CWAS0C2663 25 ELECTRONIC CONTROLLER 1 CWA73C6846 CWA73C6847 26 ELECTRONIC CONTROLLER HVU 1 NOGE1F000002 27 CONTROL BOARD CASING 1 CWH102456 28 CONTROL BOARD COVER 1 CWH131531 29 CONTROL BOARD FRONT COVER CO 1 CWH13C1286 30 TERMINAL BOARD COMPLETE 1 CWA28C2364 31 INDICATOR COMPLETE 1 9 1231 32 INDICATOR HOLDER 1 CWD933466 lt 33 1 CWE11C5433 34 GRILLE DOOR COMPLETE 1 CWE14C1099 35 INTAKE
2. gt The above exploded view is for the purpose of parts disassembly and replacement The non numbered parts are not kept as standard service parts Note 113 PART amp DESCRIPTION QTY CU NE9NKE CU NE12NKE REMARK 1 CHASSIS ASSY 1 CWD52K1310 2 SOUND PROOF MATERIAL 1 CWG302742 3 1 CWD541167 4 SCREW MOTOR BRACKET 2 CWH551217 5 FAN MOTOR 1 ARS6411AC 6 SCREW FAN MOTOR MOUNT 4 CWH55252J 7 PROPELLER FAN ASSY 1 CWHO03K1066 8 NUT PROPELLER FAN 1 CWH56053J 9 COMPRESSOR 1 5RD132XBE21 10 ANTI VIBRATION BUSHING 3 CWH50077 11 NUT COMPRESSOR MOUNT 3 CWH56000J 12 CONDENSER 1 CWB32C3559 14 DISCHARGE MUFFLER 1 CWB121010 15 HOLDER COUPLING 1 CWH351233 16 2 WAYS VALVE LIQUID 1 CWB021590 lt 17 3 WAY VALVE GAS 1 CWB011374 19 REACTOR 1 G0C193J00004 20 TERMINAL COVER 1 CWH171039A 21 NUT TERMINAL COVER 1 CWH7080300J 22 SOUND PROOF BOARD 1 CWH151274 23A SOUND PROOF MATERIAL 1 CWG302741 23 SOUND PROOF MATERIAL 1 CWG302745 24 SENSOR COMP TEMP 1 CWAS0C2894 25 SENSOR CO DISCHARGE 1 CWAS0C2656 26 ELECTRONIC CONTROLLER MAIN 1 CWAT73C6855R CWAT73C6856R 27 TERMINAL BOARD ASSY 1 CWA28K1036J
3. Refrigeration Cycle Drain Hose Indoor Heat Exchanger Outdoor Heat Exchanger Inner Diameter Indoor Outdoor CS NE9NKE CS XE9NKE 5 CS QE9NKE CS WE9NKE CU NE9NKE CU QE9NKE 16 Length Fin Material Aluminium Pre Coat Fin Type Slit Fin Row x Stage x FPI Size W x H x L Fin Material 2x 17 x 19 636 5 x 357 x 25 4 Aluminium Fin Type Corrugate Fin Row x Stage x FPI 2 28 17 Size W x H x L Material 36 4 x 588 x 606 6 Polypropelene Air Filter EEE Type One touch Indoor Power Supply Power Supply Cord Thermostat Electronic Control Protection Device Electronic Control Wet Bulb Maximum Cooling Minimum Indoor Operation Range Maximum eating Minimum 8 10 Minimum Maximum Cooling Minimum Outdoor Operation Range Maximum Minimum 8 10 Minimum 1 Cooling capacities are based on indoor temperature of 27 C Dry Bulb 80 6 F Dry Bulb 19 0 C Wet Bulb 66 2 F Wet Bulb and outdoor air temperature of 35 C Dry Bulb 95 F Dry Bulb 24 C Wet Bulb 75 2 F Wet Bulb 2 Heating capacities are based on indoor temperature of 20 C Dry Bulb 68 F Dry Bulb and outdoor air temperature of 7 C Dry Bulb 44 6 F Dry Bulb 6 Wet Bulb
4. 38 12 9 Auto Restart 38 12 10 Indication 38 12 11 nanoe G 39 12 12 ECONAVI Operation 42 12 13 8 10 Heat Operation 46 13 Protection Control 47 13 1 Protection Control For All Operations 47 13 2 Protection Control For Cooling amp Soft Dry 49 13 3 Protection Control For Heating 50 14 Servicing Mode esses 52 14 1 Auto OFF ON Button 52 14 2 Remote Control Button 53 15 Troubleshooting Guide 54 15 1 Refrigeration Cycle System 54 15 2 Breakdown Self Diagnosis Function 56 15 3 Error Code 57 15 4 Self diagnosis Method 59 16 Disassembly and Assembly Instructions 89 16 1 Indoor Unit teens 89 16 2 Outdoor Electronic Controller Removal Procedure sini 94 17 Technical 95 17 1 Operation Characteristics 95 17 2 Sensible Capacity Chart 103 1
5. Input Power 44 9 Output Power 40 Cool Fan 630 Heat 690 Cool Fan 700 Heat 740 Cool Fan 880 Heat 910 Cool Fan 1060 Heat 1080 Cool Fan 1120 Heat 1150 Type Propeller Fan Material PP Motor Type DC Type 8 poles Input Power Output Power 40 Cool Heat Cool Fan m min ft min 7 45 260 f min 8 26 290 ft min 8 4 295 f min 8 94 315 ft min 10 83 380 Heat m min ft min 11 24 395 QLo Indoor Fan Outdoor Fan Speed Hi Heat m min Cool Fan m min Heat m min Cool Fan m min Indoor Airflow ft min 13 3 470 ft min 14 6 515 ft min 14 9 525 Heat m min ft min 15 44 545 Airflow Heat m min ft min 29 7 1050 Control Device Expansion Valve Refrigerant Oil FV50S 450 Refrigerant R410A 1 10k 38 8 Height I D O D mm inch 295 11 5 8 622 24 1 2 Dimension Width I D O D mm inch 870 34 9 32 824 32 15 32 Depth I D O D mm inch 255 10 1 16 299 11 25 32 Net I D O D 10 22 36 79 Pipe Diameter Liquid Gas mm inch 6 35 1 4 9 52 3 8 Standard length m ft 5 0 16 4 Length range min max m ft 3 9 8 15 49 2 I D amp O D Height different m ft 5 0 16 4 Additional Gas Amount g m oz ft 20 0 2 Length for Additional Gas m ft 7 5 24 6 Cool Fan m min Heat m min Cool Fan m min
6. tranmit code Transmit Gobackto OR x previous LCD ON timer 8 10 C HEAT setting amp 1 tranmit code psi activates c Transmit 8 10 C HEAT 1 Summer house set temperature follows previously fixed set temperature 8 or 10 But after battery reset default condition set temperature always start with 8 C e Caution If the indoor temperature constantly is less than 0 Door windows not close properly the error code F11 may occur This is because in open area the indoor sensor will misjudge operation condition and will give error code 46 13 Protection Control 13 1 Protection Control For All Operations 13 1 1 Restart Control Time Delay Safety Control The Compressor will not turn on within 3 minutes from the moment operation stops although the unit is turned on again by pressing OFF ON button at remote control within this period e This control is not applicable if the power supply is cut off and on again e This phenomenon is to balance the pressure inside the refrigerant cycle 13 1 2 Total Running Current Control 1 When the outdoor unit total running current AC exceeds X value the frequency instructed for compressor operation will be decreased 2 Ifthe running current does not exceed X value for 10 seconds the frequency instructed will be increased 3 However if total outdoor unit running current exceeds Y value compressor will be stopped immedia
7. 15 4 3 H14 Indoor Intake Air Temperature Sensor Abnormality Malfunction Decision Conditions e During startup and operation of cooling and heating the temperatures detected by the indoor intake air temperature sensor are used to determine sensor errors Malfunction Caused e Faulty connector connection e Faulty sensor e Faulty PCB Troubleshooting When abnormality indication starts again For safety reason and to prevent component breakdown always switch off the power Caution before remove and connect the component Check the connector connection e Turn off the power Check the connector connection Is the connector connection normal NO e Connector poor contact e Correct the connection YES Check the indoor intake air temperature sensor e Plug out connector from the indoor unit PCB Measure the resistance of the indoor intake air temperature sensor Is the measured resistance of the indoor intake air NO e Defect in indoor intake air temperature sensor temperature sensor matches the value specified in its characteristic chart e X Replace the indoor intake air temperature sensor e Defectin indoor unit e Replace the indoor unit PCB YES Sensor Thermistor Characteristics A Pipe temp Sensor VII Qintake Air Temp Sensor Resistance J 10 0 10 20 30 40 50 P Temperature 61 15 4 4 H15 Compressor Temperature Sensor Abnormality Malfunctio
8. LINN 6 9 201 o 3SION 1 ez pt Ht AOSZ1 VS CL b Ilis 2 09 A0 C 0 A1dans ene 3SVHd 22 935 2 quvog me 59ers 319 6 pm c lt 1 M m 3 ac oNiaNnowo LII es WH3TIOHINOO 1 3 17 8 2 Outdoor Unit YELLOW YLW TO INDOOR UNIT BLACK WHITE RED 1 1 BLUE BLU RED RED S 1 i COMPRESSOR TERMINAL GRY THE PARENTHESIZED LETTERS IS INDICATED ON TERMINAL COVER REACTOR TERMINAL BOARD GRY OUTDOOR AIR TEMP SENSOR THERMISTOR NOISE FILTER COMMUNICATION CIRCUIT CIRCUIT PIPING TEMP I SENSOR THERMISTOR cpg Babes po 20A 250V COMPRESSOR TEMP AC WHT FUSE 104 SENSOR THERMISTOR WHT T3 15A L250V DISCHARGE TEMP SENSOR THERMISTOR pI il PFC RECTIFICATION CIRCUIT CIRCUIT ELECTRO MAGNETIC SWITCHING POWER COIL 4 WAY VALVE SUPPLY CIRCUIT ELECTRO MAGNETIC COIL EXPANSION VALVE FUSE 101 T3 15A L250V COMPRESSOR Resistance of Compressor Windings CONNECTION 5RD132XBE21 U V 1 8970 U W 1 9070 V W 1 8820 18 ircuit Diagram 9 Electronic C Indoor Unit 9 1 T oe eae a Ozar 20
9. HOLDER CN CLN terminal 4 amp 2 Ell Mis we module Is the DC voltage measured at 5Vdc YES e Defect in indoor PCB e Replace the indoor unit main PCB NO e off the power and reconnect CN CLN connector Turnon the power and measure again the DC voltage between CN CLN channel 4 amp 2 Is the voltage measured at 5Vdc Defectin indoor unit power module e Replace the indoor unit e ion power module NO e Defect in indoor unit main PCB e Replace the indoor unit main PCB 67 15 4 10 H27 Outdoor Air Temperature Sensor Abnormality Malfunction Decision Conditions e During startup and operation of cooling and heating the temperatures detected by the outdoor air temperature sensor are used to determine sensor errors Malfunction Caused e Faulty connector connection e Faulty sensor e Faulty PCB Troubleshooting When abnormality indication starts again Check the connector connection For safety reason and to prevent component Turn off the power breakdown always switch off the power e the connector connection Caution before remove and connect the component NO Is the connector connection normal e Connector poor contact e Correct the connection YES Check the outdoor air temperature sensor e Plug out connector from the outdoor unit PCB Measure the resistance of the outdoor air temperature sensor Is the measured resistance of t
10. 28 CABINET SIDE PLATE 1 CWE04C1296 29 SENSOR CO AIR AND PIPE TEMP 1 CWAS0C2893 lt 30 CABINET SIDE PLATE L 1 CWE041580A 31 CABINET FRONT PLATE CO 1 CWE06C1441 32 CABINET PLATE 1 CWE031148A 33 PLATE C B COVER 1 CWH131470A 34 CONTROL BOARD COVER CO 1 CWH13C1253 35 CONTROL BOARD COVER 1 CWH131473 36 CRANKCASE HEATER BASE PAN 1 CWA341072 38 4 WAYS VALVE 1 CWB001037J 39 V COIL COMPLETE 1 CWA43C2431 40 WIRE 1 CWD041166A 41 HOLDER SENSOR 1 CWH32075 42 HOLDER SENSOR 2 CWH32143 43 CRANKCASE HEATER 1 CWA341044 48 STRAINER 1 CWB11094 49 EXPANSION VALVE 1 CWB051016J 51 V COIL COMPLETE 1 CWA43C2257 52 1 CWG861078 53 BASE BOARD COMPLETE 1 CWG62C1162 54 SHOCK ABSORBER R 1 CWG713415 55 SHOCK ABSORBER L 1 CWG713416 114 REF NO PART NAME amp DESCRIPTION QTY CU NE9NKE CU NE12NKE REMARK 56 C C CASE 1 CWG566848 Note e All parts are supplied from PAPAMY Malaysia Vendor Code 00029488 e marked parts are recommended to be kept in stock 115 PART amp DESCRIPTION QTY CU QE9NKE CU QE12NKE REMARK 1 CHASSIS ASSY 1 CWD52K1310 2 SOUND PROOF MATERIAL 1 CWG302742 3 1 CWD541167 4 SCREW MOTOR BRACKET 2
11. 2 rated frequency and CT detected input current less than 0 65A for continuously 20 seconds Malfunction Caused e CT defective e Outdoor PCB defective e Compressor defective low compression Troubleshooting When abnormality indication starts again 2 For safety reason and to prevent Check the functionality of current transformer CT component breakdown always switch Caution off the power before remove and connect the component Is the CT open circuit YES e Replace the outdoor PCB NO Force heating operation and measure Running current e Suction pressure Is the running current less than 0 65A and suction pressure YES e Replace Compressor due to compressor low 120psi compression NO e Check for gas leaking source Repair or replace defected part s 63 15 4 6 H19 Indoor Fan Motor DC Motor Mechanism Locked Malfunction Decision Conditions e rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor feedback of rotation gt 2550rpm or 50rpm Malfunction Caused e Operation stops due to short circuit inside the fan motor winding Operation stops due to breaking of wire inside the fan motor Operation stops due to breaking of fan motor lead wires Operation stops due to Hall IC malfunction Operation error due to faulty indoor unit PCB Troubleshooting When abnormality indication starts again For safety reason and to prevent co
12. 42 8 F Wet Bulb 3 Heating low temperature capacity Input Power and COP measured at 230 V indoor temperature 20 C outdoor 2 1 C 4 Heating extreme low temperature capacity Input Power and COP measured at 230 V indoor temperature 20 C outdoor 7 8 C 5 Specifications are subjected to change without prior notice for further improvement 6 Maximum heating capacity shown are the values based on powerful operation Ifthe EUROEVENT Certified models be operated under the extra low temperature condition 7 C DB and 8 C WB temperature with rated voltage 230V shall be used 8 The annual consumption is calculated by multiplying the input power by an average of 500 hours per year in cooling mode Indoor CS NE12NKE CS XE12NKE 5 CS QE12NKE CS WE12NKE Outdoor CU NE12NKE CU QE12NKE Performance Test Condition EUROVENT Power Supply Phase Hz Single 50 V 230 COP BTU hW 4 35 14 78 kW 0 85 3 50 4 00 Capacity BTU h 2900 11900 13600 kcal h 730 3010 3440 Running Current A 4 0 Input Power W 170 870 1 12k Annual Consumption 435 4 02 EER BTU hW 13 68 kcal hW 3 46 Power Factor 95 Indoor Noise H L QLo IRA AATA NAS Power Level dB 58 45 42 Outdoor Noise L QLo Power Level dB 63 kW 0 85 4 00 6 60 Capacity BTU h 2900 13600 22500 kcal h 730 3440 5680 Running Current A 4 2 In
13. Do not share the single outlet with S other electrical appliances Poor contact poor insulation or over current will cause electrical shock or fire 17 Tighten the flare nut with torque wrench according to specified method If the flare nut is over tightened after a long period the S flare may break and cause refrigerant gas leakage For R410A models when connecting the piping do not use any existing R22 pipes and flare nuts Using such same may cause 18 abnormally high pressure in the refrigeration cycle piping and possibly result in explosion and injury Use only R410A materials S Thickness of copper pipes used with R410A must be more than 0 8 mm Never use copper pipes thinner than 0 8 mm It is desirable that the amount of residual oil is less than 40 mg 10 m During installation install the refrigerant piping properly before run the compressor Operation of compressor without fixing refrigeration 19 piping and valves at opened condition will cause suck in of air abnormal high pressure in refrigeration cycle and result in explosion injury etc Z WARNING During pump down operation stop the compressor before remove the refrigeration piping Removal of refrigeration piping while 20 compressor is operating and valves are opened condition will cause suck in of air abnormal high pressure in refrigeration cycle and result in explosion injury etc 21 After completion of
14. FLARE LIQUID 1 CWT251030 lt 8 FLARE NUT GAS 1 CWT251031 9 HOLDER SENSOR 1 CWH32143 9 HOLDER SENSOR 1 CWH321085 10 BACK COVER CHASSIS 1 CWD933463A 11 DISCHARGE GRILLE COMPLETE 1 CWE20C3308 12 VERTICAL 8 CWE241389 13 VERTICAL 2 CWE241409 14 CONNECTING BAR 2 CWE261272 18 FULCRUM 1 CWH621139 lt 19 HORIZONTAL COMPLETE 1 CWE24C1431 20 HORIZONTAL COMPLETE 1 CWE24C1421 21 AIR SWING MOTOR 1 CWA981241 22 AIR SWING MOTOR 1 CWA981299 23 DRAIN TRAY 1 CWH521259 24 SENSOR COMPLETE 1 CWAS0C2663 25 ELECTRONIC CONTROLLER 1 CWA73C6846 CWA73C6847 26 ELECTRONIC CONTROLLER HVU 1 NOGE1F000002 27 CONTROL BOARD CASING 1 CWH102456 28 CONTROL BOARD COVER 1 CWH131531 29 CONTROL BOARD FRONT COVER CO 1 CWH13C1286 30 TERMINAL BOARD COMPLETE 1 CWA28C2364 31 INDICATOR COMPLETE 1 9 1231 32 INDICATOR HOLDER 1 CWD933466 lt 33 1 CWE11C5436 34 GRILLE DOOR COMPLETE 1 CWE14C1102 35 INTAKE GRILLE COMPLETE 1 CWE22K1611 36 DECORATION BASE ASS Y L 1 5 1145 37 DECORATION BASE 55 R 1 CWE35C1192 38 SCREW FRONT GRILLE 2 XTT4 16CFJ 39 AIR FILTER 2 CWD001326 40 FLEXIBLE PIPE 1 CWH851173 41 REMOTE CONTROL COMPLETE 1 CWA75C4153 42 INSTALLATION PLATE 1 CWH361134 43 COMPLETE INSTALLATION SCREW 1 CWH82C1705 44 O
15. Remove the bearing by pulling it out gently 16 Remove the screw from the evaporator Figure 8 18 Push the holdfast to the left and lift up the evaporator Evaporator 20 Fan motor can be removed after the removal of the cross flow fan Cross flow fan Reminder To reinstall the fan motor adjust the fan motor connector to 90 towards you before fixing control board 19 Remove the cross flow fan from the unit by pulling it to the left and downward Figure 9 92 Cross Flow Fan Reminder To reinstall the cross flow fan ensure cross flow fan is in line as shown in figure 10 Figure 10 93 16 2 Outdoor Electronic Controller Removal Procedure A Caution When handling electronic controller be careful of electrostatic discharge 1 Remove the 5 screws of the Top Panel 5 Remove the Control Board as follows Screws Top Panel Screws Remove 5 connectors from electronic controller Remove 2 connectors from reactor Remove 1 screw Remove earth wire Fig 1 2 Remove the 8 screws of the Front Panel Fig 4 Front Panel Remove the Terminal Cover and 3 Terminal Compressor Screws Control Board Fig 2 Compressor 3 Remove the screw of the Terminal Board Cover Fig 5 4 Remove the Top Cover of the Control Board by 4 hooks Electronic Controller Control Board Hooks Cover 94 17 Technical Data 17 1 Operation Characteristics 17 1 1 CU NE9NKE CU QE9NKE e
16. in order to identify the starting of Normal cooling operation Within 5 minutes after Normal cooling operation start the Auto OFF ON button is pressed for more than 5 seconds A 3 beep sounds will be heard at the fifth seconds in order to identify the starting of Forced heating operation The Auto OFF ON button may be used together with remote control to set change the advance setting of air conditioner operation Auto OFF ON button pressed Main unit always continue Test Run forced cooling operation 5 sec 8 sec 11 sec 16 sec Auto Operation Test Run Operation Test Run Operation Remote Control Number Remote Control Receiving Forced Cooling Operation Forced Heating Operation Switch Mode Sound OFF ON Beep Beep x 2 t Beep x 3 4 t Press AC RESET Press AC RESET then any Press AC RESET at remote control key at remote control at remote control 3 REMOTE CONTROL NUMBER SWITCH MODE The Remote Control Number Switch Mode will be activated if the Auto OFF ON button is pressed continuously for more than 11 seconds 3 beep sounds will occur at 11th seconds to identify the Remote Control Number Switch Mode is in standby condition and press AC RESET button and then press any button at remote control to transmit and store the desired transmission code to the EEPROM There are 4 types of remote control transmission code could be selected and stored in EEPROM of indoor unit The indoor unit will
17. near the unit e There should not be any obstacles blocking the air circulation where air circulation in the room is good A place where drainage can be easily done A place where noise prevention is taken into consideration e Do not install the unit near the door way e Ensure the spaces indicated by arrows from the wall ceiling fence or other obstacles e Recommended installation height for indoor unit shall be at least 2 5 m 11 1 2 Outdoor Unit e l fanawning is built over the unit to prevent direct sunlight or rain be careful that heat radiation from the condenser is not obstructed e There should not be any animal or plant which could be affected by hot air discharged e Keep the spaces indicated by arrows from wall ceiling fence or other obstacles e Do not place any obstacles which may cause a short circuit of the discharged air e f piping length is over the piping length for additional gas additional refrigerant should be added as shown in the table Piping Length for add gas Piping size Additional Refrigeran g m 9 NE9 9 9 9 9 52mm 6 35mm Example For HE9 If the unit is installed at 10 m distance the quantity of additional refrigerant should be 50 g 10 7 5 m x 20 g m 50 24 11 1 3 Indoor Outdoor Unit Installation Diagram Indoor Outdoor Unit Installat
18. seem 21 4 1 Indoor tenere 12 42 oE 12 10 2 Outdoor UNI aterata ueia 23 4 3 Remote 12 11 Installation Instruction 24 5 Dimensions 13 11 1 Select The Best Location 24 11 2 Indoor Unit esee 25 5 1 Indoor Unit eeeseee 13 52 14 11 3 Outdoor 30 6 Refrigeration Cycle 15 12 Operation and Control 33 12 1 Basic 33 7 Block 16 12 2 Indoor Fan Motor Operation 34 8 Wiring Connection Diagram 17 12 3 Outdoor Fan Motor Operation 35 12 4 Airflow Direction eeeeen 35 8 1 Indoor Unit e ce id 17 12 5 Quiet operation Cooling Mode Cooling area 8 2 Outdoor Unit 18 of Dry 36 S Panasonic Appliances Air Conditioning Malaysia anason IC Sdn Bhd 2012 Unauthorized copying and distribution is a violation of law 12 6 Quiet operation Heating 37 12 7 Powerful Mode Operation 37 12 8 Timer Control
19. 15 00 o A 9 14 00 e UT rM g 18 00 EEE EERE 4200 ee ee ttt Vr Vt 11 00 14 19 24 29 34 39 44 Outdoor Air Temperature C _ 450 gt 4 00 8 5 3 50 3 00 14 19 24 29 34 39 44 4 50 _ 4 00 lt 3 00 2 50 2 00 1 20 Cer FAAR H T TER CREER z 1 00 g 2 0 80 3 1 d 0 60 Outdoor Air Temperature 9C 99 Piping Length Characteristic Condition Indoor temperature 27 19 C 35 C Remote condition High fan speed Cool 16 C Comp Hz Rated Fc Voltage 230V 15 80 REEN TET TT 15 60 HH 15 40 5 si un o 1520 7 11 BEER 15 00 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Pipe Length 2 2 8 T 2 3 4 5 6 7 8 9 1011 12 13 14 15 16 Pipe Length m lt 5 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Pipe Length m 9 a 9 a 2 4 5 6 8 9 10 11 12 13 14 15 16 Pipe Length m 100 e Heating Characteristic Condition Indoor temperature 20 C Remote conditio
20. 70Vdc NO Replace outdoor YES Reconnect terminal 3 wire and measure Vdc between terminal 2 amp 3 from the outdoor unit 2 Is the Vdc fluctuate between 20 50Vdc NO e Replace indoor unit PCB 5 15 4 2 H12 Indoor Outdoor Capacity Rank Mismatched Malfunction Decision Conditions e During startup error code appears when different types of indoor and outdoor units are interconnected Malfunction Caused e Wrong models interconnected Wrong indoor unit or outdoor unit PCBs mounted Indoor unit or outdoor unit PCBs defective Indoor outdoor unit signal transmission error due to wrong wiring Indoor outdoor unit signal transmission error due to breaking of wire 3 in the connection wires between the indoor and outdoor units Troubleshooting When abnormality indication starts again For safety reason and to prevent _ component breakdown always switch Check the indoor and outdoor unit connection wires Caution off the power before remove and connect the component Is there any wiring error YES Correct the indoor outdoor unit connection wires NO Check indoor and outdoor units model number Is indoor unit and outdoor unit model numbers matched NO Match the compatible model s YES Check the spare part numbers of the indoor and outdoor unit PCBs and compare with their Part Lists YES T NO Change for the specified indoor or outdoor unit Replace the indoor and outdoor unit PCBs
21. 9 Auto Restart Control 1 When the power supply is cut off during the operation of air conditioner the compressor will re operate within three to four minutes there are 10 patterns between 2 minutes 58 seconds and 3 minutes 52 seconds to be selected randomly after power supply resumes 2 This type of control is not applicable during ON OFF Timer setting 3 This control can be omitted by open the circuit of JP1 at indoor unit printed circuit board 12 10 Indication Panel LED POWER DIECE TIMER QUIET POWERFUL NANOE G 8 10 HEAT ECONAVI Color Green Blue Orange Orange Orange Blue Green Green Light ON Operation ON Deice Operation Me Quiet Mode ON AR nanoe G ON an Econavi ON Timer Setting Powerful Mode 8 10 C HEAT Light OFF Operation OFF OFF Quiet Mode OFF OFF nanoe G OFF OFF Econavi OFF Note e II POWER LED is blinking the possible operation of the unit Hot Start operation mode judgment or ON timer sampling e f Timer LED is blinking there is an abnormality operation occurs 38 12 11 nanoe G Operation This operation provides clean air by producing great amount of negative ions and distribute through the discharge airflow to capture or deactivate moulds bacteria or viruses nanoe G operation start condition o During unit running at any operation mode if nanoe G operation is activated combination operation operation mode nanoe G operation starts o D
22. Compressor OFF ON Fan Speed ON Outdoor Fan 30 sec OFF 12 4 Airflow Direction 1 There are two types of airflow vertical airflow directed by horizontal vane and horizontal airflow directed by vertical vanes 2 Control of airflow direction can be automatic angles of direction is determined by operation mode heat exchanger temperature and intake air temperature and manual angles of direction can be adjusted using remote control 35 12 4 4 Vertical Airflow S NM Upper Vane Angle Lower Vane Angle 2 Operation Mode Airflow Direction 1 2 3 4 5 1 2 3 4 5 Auto with Heat d 25 17 Exchanger B 55 37 Heating Temperature 25 17 Summer House 55 37 Manual 20 45 55 65 70 17 27 37 47 56 Auto 45 70 2 39 Cooling and Fan Manual 20 25 50 55 70 2 7 17 27 39 Auto 45 70 2 39 Soft Dry Manual 20 25 50 55 70 2 7 17 27 39 1 Automatic vertical airflow direction can be set using remote control the vane swings up and down within the angles as stated above For heating mode operation the angle of the vane depands on the indoor heat exchanger temperature as Figure 1 below It does not swing during fan motor stop When the air conditioner is stopped using remote control the vane will shift to close position 2 Manual vertical airflow direction can be set using remote control the angles of the vane are as stated above and the positions
23. Correct the connection YES Check the outdoor discharge pipe temperature sensor Plug out connector from the outdoor unit PCB Measure the resistance of the outdoor discharge pipe temperature sensor Defect outdoor discharge pipe Is the measured resistance of the outdoor gas pipe temperature sensor temperature sensor matches the value specified in its Replace the outdoor discharge pipe characteristic chart temperature sensor YES Defect in outdoor unit PCB Replace the outdoor unit PCB 74 15 4 17 H37 Outdoor Liquid Pipe Temperature Sensor Abnormality Malfunction Decision Conditions e During startup and operation of cooling and heating the temperatures detected by the outdoor liquid pipe temperature sensor are used to determine sensor errors Malfunction Caused e Faulty connector connection e Faulty sensor e Faulty PCB Troubleshooting When abnormality indication starts again Check the connector connection For safety reason and to prevent off the power A component breakdown always switch Caution Check the connector connection off the power before remove and connect the component Is the connector connection normal NO Connector poor contact e Correct the connection YES Check the outdoor discharge pipe temperature sensor Plug out connector from the outdoor unit PCB Measure the resistance of the outdoor discharge pipe temperature sensor e Defect in outd
24. EXPANSION VALVE 1 CWB051016J 51 V COIL COMPLETE 1 CWA43C2257 52 1 CWG861078 53 BASE BOARD COMPLETE 1 CWG62C1162 54 SHOCK ABSORBER R 1 CWG713415 55 SHOCK ABSORBER L 1 CWG713416 116 REF NO PART NAME amp DESCRIPTION QTY CU QE9NKE CU QE12NKE REMARK 56 C C CASE 1 CWG566848 Note e All parts are supplied from PAPAMY Malaysia Vendor Code 00029488 e marked parts are recommended to be kept in stock 117 Printed in Malaysia 5 0712 0
25. GRILLE COMPLETE 1 CWE22K1610 36 DECORATION BASE ASS Y L 1 CWE351341 37 DECORATION BASE 55 R 1 CWE351326 38 SCREW FRONT GRILLE 2 XTT4 16CFJ 39 AIR FILTER 2 CWD001326 40 FLEXIBLE PIPE 1 CWH851173 41 REMOTE CONTROL COMPLETE 1 CWA75C4153 42 INSTALLATION PLATE 1 CWH361134 43 COMPLETE INSTALLATION SCREW 1 CWH82C1705 44 OPERATING INSTRUCTION 1 CWF568749 lt 45 INSTALLATION INSTRUCTION 1 CWF615521 46 INSTALLATION INSTRUCTION 1 CWF615522 47 INSTALLATION INSTRUCTION 1 CWF615523 48 INSTALLATION INSTRUCTION 1 CWF615524 49 INSTALLATION INSTRUCTION 1 CWF615525 50 1 CWG861515 lt 105 To PART NAME amp DESCRIPTION QTY CS NE9NKE CS NE12NKE REMARK 51 SHOCK ABSORBER L 1 CWG713484 52 SHOCK ABSORBER 1 CWG713485 53 C C CASE 1 CWG568509 Note 106 All parts are supplied from PAPAMY Malaysia Vendor Code 00029488 O marked parts are recommended to be kept in stock NO PART NAME amp DESCRIPTION QTY CS XE9NKE 5 CS XE12NKE 5 REMARK 1 CHASSY COMPLETE 1 CWD50C1731 2 1 7666 3 CROSS FLOW FAN COMPLETE 1 CWH02C1135 lt 4 BEARING ASS Y 1 CWH64K1010 5 GENERATOR COMPLETE 1 CWH94C0048 6 EVAPORATOR COMPLETE 1 CWB30C3968 CWB30C3966
26. ON Timer activates when unit stops previous operation resumes and restored last saved nanoe G operation status o When ON Timer activates during any operation no change on current operation o When OFF Timer activates during any operation all operation stops and the latest nanoe G operation status is saved Indicator o When nanoe G starts nanoe G indicator ON Remote control receiving sound o Normal operation gt nanoe G operation Beep o operation gt Normal operation Beep o Stop gt nanoe G individual operation Beep o Nanoe G individual operation Stop Long Beep Power failure o During nanoe G individual operation if power failure occurs after power resumes nanoe G individual operation resumes immediately o During combination operation if power failure occurs after power resumes combination operation resume immediately 39 e nanoe G check mode o To enable nanoe G check mode during nanoe G operation ON t inn o Remote control normal mode 02 90 74 gt Transmit ECO demo code and after 2 seconds return to normal mode gt Transmit check code and after 2 seconds return to normal mode gt Transmit sunlight sensor check code and after 2 seconds return to normal mode o If there is abnormal discharge nanoe G indicator blinks immediately e Error detection control When nanoe G indicator blinks it i
27. after short circuiting CN S Resistance Resistance kn 10 0 10 20 30 40 50 0720 40 60 80 100 120 140 Temperature Temperature gt 20 10 Printed Circuit Board 10 1 Indoor Unit 10 11 Main Printed Circuit Board PP AC303 kii CN FM 5 5 D Y dS p CN TH OI A M N CN STM1 CN RCV CN DISP CN STM4 CN CLN CN CNT 10 1 2 Indicator Printed Circuit Board I ro UM LED301 LED302 LED304 LED305 LED307 LED306 CN DISP LED303 21 10 1 3 Receiver Printed Circuit Board CN RCV 10 1 4 High Voltage Power Supply Printed Circuit Board 22 10 2 Outdoor Unit 10 2 1 Main Printed Circuit Board DATA 1 1 280v USE101 4T 3 AC BLK S230 1205 1279 156 CN STM CN HOT CN TH1 CN MTR1 CN TANK Um 55 5 5010 520 2 O 0517 2027 epu m ac 15172517 a iter Zear 6 0 23 11 Installation Instruction 11 1 Select The Best Location 11 1 1 Indoor Unit e Do not install the unit in excessive oil fume area such as kitchen workshop and etc e There should not be any heat source or steam
28. e Heating Characteristic Condition Indoor temperature 20 C Remote condition High fan speed Heat 30 C Comp Hz Rated Fh Voltage 230V 36 DN 32 EIE ee T Le 9 gt lt amp 28 5 NE 24 END UU MEET IZ 20 2 o c a c lt g 2 T a 9 23 o o a 2 Outdoor Air Temperature 97 Piping Length Characteristic Condition Indoor temperature 20 C 7 6 C Remote condition High fan speed Heat 30 C Comp Hz Rated Fh Voltage 230V Current A Capacity kW Outlet Air C High Pressure Mpa 32 80 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Pipe Length m 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Pipe Length m 3 40 3 20 1 311313 3 00 HH 2 80 0 12 3 4 5 6 7 8 9 1011 12 13 14 15 16 Pipe Length m 2 21 2 21 EF 2 20 220 2 19 2 19 0 1 2 34 5 6 7 8 9 10 11 12 13 14 15 16 Pipe Length m 98 17 1 2 CU NE12NKE CU QE12NKE e Cooling Characteristic Condition Indoor temperature 27 19 C Remote condition High fan speed Cool 16 C Comp Hz Rated Voltage 230V 16 00
29. flaring e t When properly flared the internal surface of the S Vf flare will evenly shine and be of even thickness 35 f Since the flare part comes into contact with the Inclined S rface Cratk dUneven connections carefully check the flare finish Point down Clamp handle Red arrow mark t damaged thickness y 1 To cut 2 To remove burrs 3 To flare 11 3 5 2 Outdoor Unit Drain Water e Water will drip from the base pan hole area during defrost function e To avoid water dripping do not stand or place objects at this area 32 12 Operation and Control 12 1 Basic Function Inverter control which equipped with a microcomputer in determining the most suitable operating mode as time passes automatically adjusts output power for maximum comfort always In order to achieve the suitable operating mode the microcomputer maintains the set temperature by measuring the temperature of the environment and performing temperature shifting The compressor at outdoor unit is operating following the frequency instructed by the microcomputer at indoor unit that judging the condition according to internal setting temperature and intake air temperature 12 1 1 Internal Setting Temperature Once the operation starts remote control setting temperature will be taken as base value for temperature shifting processes These shifting processes are depending on the air conditioner settings and t
30. hose VP 20 PVC tube for drain hose VP 30 More than 700 mm PVC tube for drain hose For the right piping follow the same procedure 11 2 4 Connect the Cable to the Indoor Unit The power supply cord indoor and outdoor unit connection cable can be connected without removing the front grille Install the indoor unit on the installing holder that mounted on the wall 2 Open the front panel and grille door by loosening the screw 3 Cable connection to the power supply through Isolating Devices Disconnecting means o Connect the approved polychloroprene sheathed power supply cord 3 1 5 mm type designation 245 IEC 57 or heavier cord to the terminal board and connect the other end of the cable to Isolating Devices Disconnecting means o Donotuse joint power supply cord Replace the wire if the existing wire from concealed wiring or otherwise is too short o unavoidable case joining of power supply cord between isolating devices and terminal board of air conditioner shall be done by using approved socket and plug with earth pin rated 15 16A Wiring work to both socket and plug must follow to national wiring standard 4 Bind all the power supply cord lead wire with tape and route the power supply cord via the left escapement 5 Connection cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed 4 x 1 5 flexible cord type designation 245 IEC 57 or heavier cord Do not use joint connec
31. of the vane are as Figure 2 below When the air conditioner is stopped using remote control the vane will shift to close position Closed Position Reference point Upper vane 60 Lower vane 58 7 Indoor Heat Exchanger Temperature Step 4 Step 5 Figure 1 Figure 2 12 4 2 Horizontal Airflow e The horizontal airflow direction louvers can be adjusted manually by hand 12 5 Quiet operation Cooling Mode Cooling area of Dry Mode A Purpose To provide quiet cooling operation compare to normal operation B Control condition a Quiet operation start condition e When Quiet button at remote control is pressed Quiet LED illuminates b Quiet operation stop condition 1 When one of the following conditions is satisfied quiet operation stops a Powerful button is pressed b Stop by OFF ON switch c Timer off activates d Quiet button is pressed again When quiet operation is stopped operation is shifted to normal operation with previous setting When fan speed is changed quiet operation is shifted to quiet operation of the new fan speed When operation mode is changed quiet operation is shifted to quiet operation of the new mode During quiet operation if timer on activates quiet operation maintains After off when on back quiet operation is not memorised WN 36 C Control contents 1 Fan speed is changed from normal setting to
32. only operate when received signal with same transmission code from remote control This could prevent signal interference when there are 2 or more indoor units installed nearby together To change remote control transmission code short or open jumpers at the remote control printed circuit board Remote Control Printed Circuit Board G Jumper A J A Jumper B J B Remote Control No Short Open A Default Open Open B UR79PB160600 Short Short Short D o During Remote Control Number Switch Mode press any button at remote control to transmit and store the transmission code to the EEPROM 52 4 REMOTE CONTROL RECEIVING SOUND OFF ON MODE The Remote Control Receiving Sound OFF ON Mode will be activated if the Auto OFF ON button is pressed continuously for more than 16 seconds 4 sounds will occur at 16th seconds to identify the Remote Control Receiving Sound Off On Mode is in standby condition and press AC Reset button at remote control Press Auto OFF ON button to toggle remote control receiving sound Short beep Turn OFF remote control receiving sound Long beep Turn ON remote control receiving sound After Auto OFF ON Button is pressed the 20 seconds counter for Remote Control Receiving Sound OFF ON Mode is restarted 14 2 Remote Control Button 14 2 1 SET BUTTON e Tocheck remote control transmission code and store the transmission cod
33. out of the cord from the anchorage 11 2 4 1 Wire Stripping Connecting Requirement Wire stripping indoor outdoor Conductor Conductor Conductor not connection fully inserted over inserted fully inserted E terminal board 5mm or more No loose strand when inserted gap between ACCEPT PROHIBITED PROHIBITED wires 28 RISK OF FIRE JOINING A OF WIRES MAY CAUSE WARNING OVERHEATING AND FIRE G Do not joint wires o Use complete wire without joining Use approved socket and plug with earth pin Wire connection in this area must follow to national wiring rules 29 11 3 Outdoor Unit 11 31 Install the Outdoor Unit e After selecting the best location start installation to Indoor Outdoor Unit Installation Diagram 1 Fix the unit on concrete or rigid frame firmly and horizontally by bolt nut 910 mm 2 When installing at roof please consider strong wind and earthquake Please fasten the installation stand firmly with bolt or nails 11 3 2 Connect the piping 11 3 2 1 Connecting the piping to Indoor Please make flare after inserting flare nut locate at joint portion of tube assembly onto the copper pipe In case of using long piping Connect the piping e Align the center of piping and sufficiently tighten the flare nut with fingers e Further tighten the flare nut with torque wrench in specified torque as stated in the table 11 3 2 2 Connecting the piping to Outdoor Decide pip
34. outdoor discharge pipe temperature sensor YES Defect in outdoor unit Replace the outdoor unit PCB 71 15 4 44 H33 Unspecified Voltage between Indoor and Outdoor Malfunction Decision Conditions e supply power is detected for its requirement by the indoor outdoor transmission Malfunction Caused e Wrong models interconnected e Wrong indoor unit and outdoor unit PCBs used e Indoor unit or outdoor unit PCB defective Troubleshooting For safety reason and to prevent component breakdown always switch Caution off the power before remove and When abnormality indication starts again connect the component Check indoor and outdoor units model number Is the indoor and outdoor unit model number matched Check indoor and outdoor PCB part number and compare if they matched part list NO Change for the specified indoor or outdoor unit PCB 72 Match the compatible model follow specification Replace the indoor and outdoor unit PCB 15 4 15 H34 Outdoor Heat Sink Temperature Sensor Abnormality Malfunction Decision Conditions e During startup and operation of cooling and heating the temperatures detected by the outdoor heat sink temperature sensor are used to determine sensor errors Malfunction Caused e Faulty connector connection e Faulty sensor e Faulty PCB Troubleshooting When abnormality indication starts again Check the connector connection For sa
35. quiet setting of respective fan speed This is to reduce sound of Hi Me Lo for 3dB some models more than 3dB 2 Fan speed for quiet operation is reduced from setting fan speed 12 6 Quiet operation Heating A Purpose To provide quiet heating operation compare to normal operation B Control condition a Quiet operation start condition e When Quiet button at remote control is pressed Quiet LED illuminates b Quiet operation stop condition When one of the following conditions is satisfied quiet operation stops a Powerful button is pressed b Stop by OFF ON switch c Timer off activates d Quiet button is pressed again 2 When quiet operation is stopped operation is shifted to normal operation with previous setting 3 When fan speed is changed quiet operation is shifted to quiet operation of the new fan speed 4 When operation mode is changed quiet operation is shifted to quiet operation of the new mode expect fan fan only mode 5 During quiet operation if timer activates quiet operation maintains 6 After off when on back quiet operation is not memorised C Control contents a Fan Speed manual 1 Fan speed is changed from normal setting to quiet setting of respective fan speed This is to reduce sound of Hi Me Lo for 3dB 2 Fan speed for quiet operation is reduced from setting fan speed b Fan Speed Auto 1 Indoor FM RPM depends on pipe temp sensor of indoor heat exchanger 1
36. regulated for 240 seconds 13 3 5 Cold Draught Prevention Control e When indoor pipe temperature is low cold draught operation starts where indoor fan speed will be reduced 13 3 6 Deice Operation e When outdoor pipe temperature and outdoor air temperature is low deice operation start where indoor fan motor and outdoor fan motor stop and the operation LED deice indicator ON during this operation 51 14 Servicing Mode 14 1 Auto OFF ON Button 1 Auto OFF ON Auto OFF ON Auto OFF ON Auto OFF ON Button pressed Button pressed Button pressed Button pressed 5 sec 5 sec 5 sec Auto Operation Test Run Operation Stop Normal Cooling Operation Stop Test Run Operation Stop Forced cooling operation Forced heating operation Beep 2 Beep x 3 AUTO OPERATION MODE The Auto operation will be activated immediately once the Auto OFF ON button is pressed This operation can be used to operate air conditioner with limited function if remote control is misplaced or malfunction TEST RUN OPERATION FOR PUMP DOWN SERVICING PURPOSE The Test Run operation will be activated if the Auto OFF ON button is pressed continuously for more than 5 seconds beep sound will heard at the fifth seconds in order to identify the starting of Test Run operation Forced cooling operation Within 5 minutes after Forced cooling operation start the Auto OFF ON button is pressed for more than 5 seconds A 2 beep sounds will heard at the fifth seconds
37. valve switching 4 way valve F11 switching ithin 30 mi b abnormality within 30 minutes abnorma Lead wire and connector Wrong wiring and Check indoor outdoor m zs connecting pipe expansion connection wire and pipe 17 ndoor standby units times appen valve leakage indoor heat Indoor heat exchanger sensor freezing abnormality within 40 minutes exchanger Sensor open lead wire and connector circuit e Expansion valve lead wire and connector Power factor F90 correction 4 times happen Power factor correction Outdoor fault PFC circuit within 10 minutes circuit abnormal y protection F91 Refrigeration cycle 2 times happen Refrigeration cycle e Insufficient refrigerant or valve abnormality within 20 minutes abnormal close F93 Compressor 4 times happen Compressor abnormal e Power transistor module faulty abnormal revolution within 20 minutes revolution or compressor lock F94 oe 4 times happen Compressor discharge Check refri ti t 9 within 30 minutes pressure overshoot tS Deo Feligeradon system protection F95 Outdoor cooling high 4 times happen Cooling high pressure Check refrigeration system pressure protection within 20 minutes protection Outdoor air circuit Rower transistor 4 times happen Power transistor module e PCB faulty F96 module overheating protection within 30 minutes overheat Outdoor air circuit fan motor Compressori 3 times happen F97 overheating within 30 GE Compressor overhea
38. vane 7 Lower vane 13 2 7 Odor Cut Control Toreduce the odor released from the unit o Start Condition AUTO FAN Speed is selected during COOL or DRY operation During freeze prevention control and timer preliminary operation this control is not applicable o Control content Depends on compressor conditions e Compressor OFF Compressor The indoor unit fan stops temporarily and then starts to blow at minimum airflow for 30 seconds e Compressor ON Compressor OFF The indoor unit fan stops for 90 seconds and then blows at minimum airflow for 20 seconds 13 3 Protection Control For Heating Operation 13 3 1 Intake Air Temperature Control Compressor will operate at limited freq if indoor intake air temperature is 30 or above 13 3 2 Outdoor Air Temperature Control e The Max current value is regulated when the outdoor air temperature rise above 14 in order to avoid compressor overloading Current Regulated 14 12 Free Within Max Limit Outdoor air temperature 13 33 Overload Protection Control e The compressor operating frequency is regulated in accordance to indoor heat exchanger temperature as shown below e the heat exchanger temperature exceeds 60 C compressor will stop Frequency Reduce Frequency Limited 60 52 49 46 Indoor Heat Exchanger Temp 50 13 3 4 Compressor Oil Return Control e When compressor starts the compressor will be
39. way valve closed Detection error due to faulty indoor intake air or indoor pipe temperature sensors Troubleshooting When F91 indication happens For safety reason and to prevent component breakdown always switch off the power Caution before remove and connect the component Check the indoor air intake and pipe temperature sensors Replace the indoor intake air or pipe temperature sensor Does it conform to the sensor characteristic chart 2 3 way valve opened NO e Open 2 3 way valve YES Check for gas leaking oozi t from the 2 3 YES Repair the pipe flare or union nuts INE MONTES Way vawe Reclaim and recharge refrigerant NO YES 5 Capillary tube or dryer clogged Replace the capillary tube or dryer Charge for a specified amount of fresh refrigerant Refrigerant cycle abnormality error again YES Replace outdoor unit PCB amp compressor NO e Procedure complete 82 15 4 25 F93 Compressor Rotation Failure Malfunction Decision Conditions Acompressor rotation failure is detected by checking the compressor running condition through the position detection circuit Malfunction Caused e Compressor terminal disconnect Outdoor malfunction Troubleshooting When F93 indication happens For safety reason and to prevent component breakdown always switch off the power Caution before remove and connect the component Turn off power supply Disconnect U V and
40. 00 20 F 370 10 Pb free solder will tend to splash when heated too high about 1100 F 600 C Power supply connection to the room air conditioner Use power supply cord 3 x 1 5 mm type designation 245 IEC 57 or heavier cord Connect the power supply cord of the air conditioner to the mains using one of the following method Power supply point should be in easily accessible place for power disconnection in case of emergency In some countries permanent connection of this air conditioner to the power supply is prohibited Us 1 Power supply connection to the receptacle using power plug Use an approved 15 16A power plug with earth pin for the connection to the socket 2 Power supply connection to a circuit breaker for the permanent connection Use an approved 164A circuit breaker for the permanent connection It must be a double pole switch with a minimum 3 0 mm contact gap 8 Do not release refrigerant during piping work for installation servicing reinstallation and during repairing a refrigerant parts S care of the liquid refrigerant it may cause frostbite 9 Installation or servicing work It may need two people to carry out the installation or servicing work 10 Do notinstall this appliance in a laundry room or other location where water may drip from the ceiling etc 11 Do not sit or step on the unit you may fall down accidentally Do not touch the sharp aluminum fins or edges of meta
41. 14 gt 28 Outdoor air T lt 13or T 2 38 T 4orT2 24 Indoor heat exchanger C T 30 T 0 48 13 2 Protection Control For Cooling amp Soft Dry Operation 13 2 1 Outdoor Air Temperature Control The compressor operating frequency is regulated in accordance to the outdoor air temperature as shown in the diagram below e This control will begin 1 minute after the compressor starts e Compressor frequency will adjust base on outdoor air temperature 38 C Limited Frequency 17 Outdoor Air Temperature 13 2 2 Cooling Overload Control e Detects the Outdoor pipe temperature and carry out below restriction limitation Limit the compressor Operation frequency The compressor stop if outdoor pipe temperature exceeds 61 e fthe compressor stops 4 times in 20 minutes Timer LED blinking F95 indicated outdoor high pressure rise protection 13 2 3 Freeze Prevention Control 1 1 When indoor heat exchanger temperature is lower than 0 continuously for 6 minutes compressor will stop operating 2 Compressor will resume its operation 3 minutes after the indoor heat exchanger is higher than 5 C 3 Atthe same time indoor fan speed will be higher than during its normal operation 4 If indoor heat exchanger temperature is higher than 5 C for 5 minutes the fan speed will return to its normal operation 13 2 4 Freeze Prevention Control 2 1 Control start conditions e During Cool
42. 2 7 Powerful Mode Operation e When the powerful mode is selected the internal setting temperature will shift lower up to 2 C for Cooling Soft Dry or higher up to 3 5 C for Heating than remote control setting temperature for 20 minutes to achieve the setting temperature quickly 37 12 8 Timer Control 12 8 1 There are 2 sets of ON and OFF timer available to turn the unit ON or OFF at different preset time If more than one timer had been set the upcoming timer will be displayed and will activate in sequence ON Timer Control ON timer 1 and ON timer 2 can be set using remote control the unit with timer set will start operate earlier than the setting time This is to provide a comfortable environment when reaching the set ON time 60 minutes before the set time indoor at fan speed of Lo and outdoor fan motor start operate for 30 seconds to determine the indoor intake air temperature and outdoor air temperature in order to judge the operation starting time From the above judgment the decided operation will start operate earlier than the set time as shown below Indoor intake air Indoor intake air temperature temperature C 15 min 25 min 30 15 10 min 30 min 25 5 5 min 35 min Outdoor air Outdoor air 30 35 C temperature 0 5 temperature 12 8 2 OFF Timer Control OFF timer 1 and OFF timer 2 can be set using remote control the unit with timer set will stop operate at set time 12
43. 5931 C gt jeino ozar Era 90 q31 e6ues0 zozdr 2 24 80UEN 92 socaan enia 4 10297 ozz Q O Lg 9 499 6 1 N3TIOHINOO v QNO OINON1O313 S el 1 of em i gt 60 He o M 4 D I Egana Pp g em ae 0 z iT BHD 0 ania 39130 I lo LNI Dp 1 TO m n VONS 7 MOTI3A locas MOTEN WsmowiNOO3IONGN 2 1 a i AR 29 Tt o o o o Or 0 i OER eso 1 zou HEND 929 OINOH10313 OLSIWH3HI Z HOSN3S dWAL ONIdid i 8 PA MOLSIWHSHI HOSN3S AWAL r A YOLSINNSHL 1012 YOSNAS dW3LNoILons Y S hee 7 Choc i 38 YOLOW ama vwis No ads 1 NOLO MO dfi 0 oct amp HOlVHOdVA3 J0 suJeu 1 10509 ole 9er oi Lino om h og c n NOILVOISILOSY 0 7 wNWS3L _____ _ 3LIHM LWLS NO uas 9 za NOLLWOINANWOD UNS apa tai the Ie a
44. 7 8 9 10 11 12 13 14 15 16 Pipe Length m 102 17 2 Sensible Capacity Chart e CU NE9NKE CU QE9NKE 230V Outdoor Temp Indoor wet 30 35 40 46 bulb temp TC SHC IP TC SHC IP TC SHC IP TC SHC IP 17 0 C 2 48 1 88 0 48 2 32 1 80 0 51 2 16 1 73 0 55 1 96 1 65 0 59 19 0 C 2 50 0 52 19 5 C 2 72 1 97 0 49 2 55 1 89 0 52 2 37 1 82 0 56 2 15 1 73 0 60 22 0 C 2 97 2 04 0 49 2 77 1 96 0 53 2 58 1 89 0 57 2 35 1 81 0 61 e CU NE12NKE CU QE12NKE 230V Outdoor Temp Indoor wet 30 35 40 46 bulb temp TC SHC IP TC SHC IP TC SHC IP TC SHC IP 17 0 C 3 47 2 63 0 80 3 24 2 52 0 86 3 02 2 43 0 92 2 74 2 30 0 99 19 0 C 3 50 0 87 19 5 C 3 81 2 76 0 81 3 56 2 65 0 87 3 31 2 55 0 93 3 01 2 43 1 01 22 0 C 4 15 2 86 0 83 3 88 2 75 0 89 3 61 2 65 0 95 3 28 2 53 1 03 TC Total Cooling Capacity kW SHC Sensible Heat Capacity kW IP Input Power kW Indoor 27 C 1 Outdoor 35 C 9 124 C 103 18 Exploded View and Replacement Parts List 18 1 Indoor Unit CWH55025J CWH55051J vv jeje ye ye Ge ye 1 j y A MTT Sy V SN The above exploded view is for the purpose of parts disassembly and replacement The non numbered parts are not kept as standard service parts Note 104
45. 8 Exploded View and Replacement Parts List104 18 1 Indoor 104 18 2 Outdoor 222 113 1 Safety Precautions Read the following SAFETY PRECAUTIONS carefully before perform any servicing Electrical work must be installed or serviced by a licensed electrician Be sure to use the correct rating of the power plug and main circuit for the model installed The caution items stated here must be followed because these important contents are related to safety The meaning of each indication used is as below Incorrect installation or servicing due to ignoring of the instruction will cause harm or damage and the seriousness is classified by the following indications AN WARNING This indication shows the possibility of causing death or serious injury IN CAUTION This indication shows the possibility of causing injury or damage to properties The items to be followed are classified by the symbols This symbol denotes item that is PROHIBITTED from doing Carry out test run to confirm that no abnormality occurs after the servicing Then explain to user the operation care and maintenance as stated in instructions Please remind the customer to keep the operating instructions for future reference N WARNING Do not modify the machine part material during repairing service 2 If wiring unit is supplied as r
46. 9 HORIZONTAL COMPLETE 1 CWE24C1422 20 HORIZONTAL COMPLETE 1 CWE24C1421 21 AIR SWING MOTOR 1 CWA981241 22 AIR SWING MOTOR 1 CWA981299 23 DRAIN TRAY 1 CWH521259 24 SENSOR COMPLETE 1 CWAS0C2663 25 ELECTRONIC CONTROLLER 1 CWA73C6848 CWA73C6849 26 ELECTRONIC CONTROLLER HVU 1 NOGE1F000002 27 CONTROL BOARD CASING 1 CWH102456 28 CONTROL BOARD COVER 1 CWH131531 29 CONTROL BOARD FRONT COVER CO 1 CWH13C1286 30 TERMINAL BOARD COMPLETE 1 CWA28C2364 31 INDICATOR COMPLETE 1 9 1231 32 INDICATOR HOLDER 1 CWD933466 lt 33 1 CWE11C5434 34 GRILLE DOOR COMPLETE 1 CWE14C1099 35 INTAKE GRILLE COMPLETE 1 CWE22K1610 36 DECORATION BASE ASS Y L 1 CWE351341 37 DECORATION BASE 55 R 1 CWE351326 38 SCREW FRONT GRILLE 2 XTT4 16CFJ 39 AIR FILTER 2 CWD001326 40 FLEXIBLE PIPE 1 CWH851173 41 REMOTE CONTROL COMPLETE 1 CWA75C4153 42 INSTALLATION PLATE 1 CWH361134 43 COMPLETE INSTALLATION SCREW 1 CWH82C1705 44 OPERATING INSTRUCTION 1 CWF568749 lt 45 INSTALLATION INSTRUCTION 1 CWF615521 46 INSTALLATION INSTRUCTION 1 CWF615522 47 INSTALLATION INSTRUCTION 1 CWF615523 48 INSTALLATION INSTRUCTION 1 CWF615524 49 INSTALLATION INSTRUCTION 1 CWF615525 50 1 CWG861515 lt 109 To PART NAME amp DESCRIPT
47. CWH551217 5 FAN MOTOR 1 ARS6411AC 6 SCREW FAN MOTOR MOUNT 4 CWH55252J 7 PROPELLER FAN ASSY 1 CWHO03K1066 8 NUT PROPELLER FAN 1 CWH56053J 9 COMPRESSOR 1 5RD132XBE21 10 ANTI VIBRATION BUSHING 3 CWH50077 11 NUT COMPRESSOR MOUNT 3 CWH56000J 12 CONDENSER 1 CWB32C3559 14 DISCHARGE MUFFLER 1 CWB121010 15 HOLDER COUPLING 1 CWH351233 16 2 WAYS VALVE LIQUID 1 CWB021590 lt 17 3 WAY VALVE GAS 1 CWB011374 19 REACTOR 1 G0C193J00004 20 TERMINAL COVER 1 CWH171039A 21 NUT TERMINAL COVER 1 CWH7080300J 22 SOUND PROOF BOARD 1 CWH151274 23A SOUND PROOF MATERIAL 1 CWG302741 23 SOUND PROOF MATERIAL 1 CWG302745 24 SENSOR COMP TEMP 1 CWAS0C2894 25 SENSOR CO DISCHARGE 1 CWAS0C2656 26 ELECTRONIC CONTROLLER MAIN 1 CWAT73C6857R CWAT73C6858R 27 TERMINAL BOARD ASSY 1 CWA28K1036J 28 CABINET SIDE PLATE 1 CWE04C1296 29 SENSOR CO AIR AND PIPE TEMP 1 CWAS0C2893 lt 30 CABINET SIDE PLATE L 1 CWE041580A 31 CABINET FRONT PLATE CO 1 CWE06C1441 32 CABINET PLATE 1 CWE031148A 33 PLATE C B COVER 1 CWH131470A 34 CONTROL BOARD COVER CO 1 CWH13C1253 35 CONTROL BOARD COVER 1 CWH131473 36 CRANKCASE HEATER BASE PAN 1 CWA341072 38 4 WAYS VALVE 1 CWB001037J 39 V COIL COMPLETE 1 CWA43C2431 40 WIRE 1 CWD041166A 41 HOLDER SENSOR 1 CWH32075 42 HOLDER SENSOR 2 CWH32143 43 CRANKCASE HEATER 1 CWA341044 48 STRAINER 1 CWB11094 49
48. Cooling Characteristic Indoor temperature 27 19 C Remote condition High fan speed Cool 16 C Condition Comp Hz Ra Voltage 230V Outlet Air C Current A Capacity kW Low Pressure Mpa ted Fc 19 00 18 00 17 00 16 00 15 00 14 00 13 00 12 00 14 19 24 29 34 39 44 4 00 3 50 2 50 2 00 14 19 24 29 34 39 44 1 20 1 00 0 90 0 80 0 70 Outdoor Air Temperature 95 Piping Length Characteristic Condition Indoor temperature 27 19 35 Remote condition High fan speed Cool 16 Comp Hz Rated Fc Voltage 230V 5 23 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Pipe Length m 8 T 2 3 4 5 6 7 8 9 1011 12 13 14 15 16 Pipe Length m 2 80 2 00 2 40 lt H 2 20 S 2 00 1 80 160 E Pe 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Pipe Length m 1 16 1 15 GAGNER a 1 13 2 A 1 12 11 8 1 1 0 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Pipe Length m 96
49. HEAT NANOE G POWERFUL QUIET nonoe c DEICE Vertical airflow direction louve Do not adjust by hand Horizontal airflow direction louver Manually adjustable Green Orange Green Blue Orange Orange Green Blue 4 2 Outdoor Unit Air inlet rear Air inlet side gt Air outlet 4 3 Remote Control LCD display Z e r ECONAVI operation 535 Temperature setting eae amp _ nanoe G operation 8 10 C HEAT operation Te T f 913 Airflow direction adjustment Powerful Quiet operation BR lf Fan speed selection Tw Timer settin 1 9 Clock setting Off On 12 5 Dimensions Indoor Unit Top View Side View Air intake Front View direction 60 Air outlet direction Liquid side Side View 255 41 51 Right ping hole Remote Control Transmitter 47 Relative position between the indoor unit and the installation plate Front View 497 2 Installation plate Indoor unit external dimensions line 13 16 4 5 2 Outdoor Unit Top View Space necessary for installation 22 Anchor Bolt Pitch 330 x 540 Side View Side View 3 way valve at Gas side Low Pressure 2 way valve at Liquid side Hi
50. ING 1 CWH102456 28 CONTROL BOARD COVER 1 CWH131531 29 CONTROL BOARD FRONT COVER CO 1 CWH13C1286 30 TERMINAL BOARD COMPLETE 1 CWA28C2364 31 INDICATOR COMPLETE 1 9 1231 32 INDICATOR HOLDER 1 CWD933466 lt 33 1 CWE11C5435 34 GRILLE DOOR COMPLETE 1 CWE14C1102 35 INTAKE GRILLE COMPLETE 1 CWE22K1611 36 DECORATION BASE ASS Y L 1 5 1145 37 DECORATION BASE 55 R 1 CWE35C1192 38 SCREW FRONT GRILLE 2 XTT4 16CFJ 39 AIR FILTER 2 CWD001326 40 FLEXIBLE PIPE 1 CWH851173 41 REMOTE CONTROL COMPLETE 1 CWA75C4153 42 INSTALLATION PLATE 1 CWH361134 43 COMPLETE INSTALLATION SCREW 1 CWH82C1705 44 OPERATING INSTRUCTION 1 CWF568749 lt 45 INSTALLATION INSTRUCTION 1 CWF615521 46 INSTALLATION INSTRUCTION 1 CWF615522 47 INSTALLATION INSTRUCTION 1 CWF615523 48 INSTALLATION INSTRUCTION 1 CWF615524 49 INSTALLATION INSTRUCTION 1 CWF615525 50 1 CWG861515 lt 111 To PART NAME amp DESCRIPTION QTY CS WE9NKE CS WE12NKE REMARK 51 SHOCK ABSORBER L 1 CWG713484 52 SHOCK ABSORBER 1 CWG713485 53 C C CASE 1 CWG568509 Note All parts are supplied from PAPAMY Malaysia Vendor Code 00029488 O marked parts are recommended to be kept in stock 112 18 2 Outdoor Unit
51. ION QTY CS QE9NKE CS QE12NKE REMARK 51 SHOCK ABSORBER L 1 CWG713484 52 SHOCK ABSORBER 1 CWG713485 53 C C CASE 1 CWG568509 Note 110 All parts are supplied from PAPAMY Malaysia Vendor Code 00029488 e marked parts are recommended to be kept in stock NO PART NAME amp DESCRIPTION QTY CS WE9NKE CS WE12NKE REMARK 1 CHASSY COMPLETE 1 CWD50C1731 2 1 7666 3 CROSS FLOW FAN COMPLETE 1 CWH02C1135 lt 4 BEARING ASS Y 1 CWH64K1010 5 GENERATOR COMPLETE 1 CWH94C0048 6 EVAPORATOR COMPLETE 1 CWB30C3968 CWB30C3966 FLARE LIQUID 1 CWT251030 lt 8 FLARE NUT GAS 1 CWT251031 9 HOLDER SENSOR 1 CWH32143 9 HOLDER SENSOR 1 CWH321085 10 BACK COVER CHASSIS 1 CWD933463A 11 DISCHARGE GRILLE COMPLETE 1 CWE20C3308 12 VERTICAL 8 CWE241389 13 VERTICAL 2 CWE241409 14 CONNECTING BAR 2 CWE261272 18 FULCRUM 1 CWH621139 lt 19 HORIZONTAL COMPLETE 1 CWE24C1431 20 HORIZONTAL COMPLETE 1 CWE24C1421 21 AIR SWING MOTOR 1 CWA981241 22 AIR SWING MOTOR 1 CWA981299 23 DRAIN TRAY 1 CWH521259 24 SENSOR COMPLETE 1 CWAS0C2663 25 ELECTRONIC CONTROLLER 1 CWA73C6848 CWA73C6849 26 ELECTRONIC CONTROLLER HVU 1 NOGE1F000002 27 CONTROL BOARD CAS
52. Order No 1207095 Service Manual Air Conditioner E3 Indoor Unit Outdoor Unit eos CS NE9NKE CU NE9NKE lt 5 12 CU NE12NKE CS XE9NKE 5 CU NE9NKE CS XE12NKE 5 CU NE12NKE CS QE9NKE CU QE9NKE CS QE12NKE CU QE12NKE CS WE9NKE CU QE9NKE CS WE12NKE CU QE12NKE AN WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public It does not contain warnings or cautions to advise non technical individuals of potential dangers in attempting to service a product Products powered by electricity should be serviced or repaired only by experienced professional technicians Any attempt to service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death A PRECAUTION OF LOW TEMPERATURE In order to avoid frostbite be assured of no refrigerant leakage during the installation or repairing of refrigerant circuit TABLE OF CONTENTS 1 Safety 3 9 Electronic Circuit 19 2 Specification ree 5 9 1 Indoor 19 3 J Keatures 5 nune 11 20 4 Location of Controls and Components 12 10 Printed Circuit Board 21 10 1 Indoor Unit
53. PERATING INSTRUCTION 1 CWF568749 lt 45 INSTALLATION INSTRUCTION 1 CWF615521 46 INSTALLATION INSTRUCTION 1 CWF615522 47 INSTALLATION INSTRUCTION 1 CWF615523 48 INSTALLATION INSTRUCTION 1 CWF615524 49 INSTALLATION INSTRUCTION 1 CWF615525 50 1 CWG861515 lt 107 To PART NAME amp DESCRIPTION QTY CS XE9NKE 5 CS XE12NKE 5 REMARK 51 SHOCK ABSORBER L 1 CWG713484 52 SHOCK ABSORBER 1 CWG713485 53 C C CASE 1 CWG568509 Note 108 All parts are supplied from PAPAMY Malaysia Vendor Code 00029488 e marked parts are recommended to be kept in stock NO PART NAME amp DESCRIPTION QTY CS QE9NKE CS QE12NKE REMARK 1 CHASSY COMPLETE 1 CWD50C1730 2 1 7666 3 CROSS FLOW FAN COMPLETE 1 CWH02C1135 lt 4 BEARING ASS Y 1 CWH64K1010 5 GENERATOR COMPLETE 1 CWH94C0048 6 EVAPORATOR COMPLETE 1 CWB30C3968 CWB30C3966 FLARE LIQUID 1 CWT251030 lt 8 FLARE NUT GAS 1 CWT251031 9 HOLDER SENSOR 1 CWH32143 9 HOLDER SENSOR 1 CWH321085 10 BACK COVER CHASSIS 1 CWD933463 11 DISCHARGE GRILLE COMPLETE 1 CWE20C3306 12 VERTICAL 8 CWE241389 13 VERTICAL 2 241409 14 CONNECTING BAR 2 CWE261272 18 FULCRUM 1 CWH621139 lt 1
54. U V and W Measure the winding resistance between U V V W and W U Are the compressor s winding resistance YES Mia defective due to winding U V V W or U W shorted Replace compressor NO Outdoor electronic circuit defect due to power transistor short Replace the outdoor unit PCB e Checking the power transistor e Never touch any live parts for at least 10 minutes after turning off the circuit breaker e f unavoidable necessary to touch a live part make sure the power transistor s supply voltage is below 50V using the tester e For the UVW make measurement at the Faston terminal on the board of the relay connector Tester s negative terminal Power transistor UVW Power transistor UVW Tester s positive terminal UVW Power transistor UVW Power transistor Normal resistance Several to several MO Abnormal resistance 0 or 88 16 Disassembly and Assembly Instructions A WARNING High Voltage is generated in the electrical parts area by the capacitor Ensure that the capacitor has discharged sufficiently before proceeding with repair work Failure to heed this caution may result in electric shocks 16 1 Indoor Unit 16 1 1 Indoor Electronic Controllers Cross Flow Fan and Indoor Fan Motor Removal Procedures 16 1 1 1 To remove front grille 3 Hold both sides of the front grille and remove it by pulling up and toward yourself gently J 2 Lif
55. W wires Check with inverter checker Normal YES e defective e Replace outdoor unit PCB e Replace compressor 83 15 4 20 F95 Cooling High Pressure Abnormality Malfunction Decision Conditions During operation of cooling when outdoor unit heat exchanger high temperature data 61 is detected by the outdoor pipe temperature sensor Malfunction Caused Outdoor pipe temperature rise due to short circuit of hot discharge air flow Outdoor pipe temperature rise due to defective of outdoor fan motor Outdoor pipe temperature rise due to defective outdoor pipe temperature sensor Outdoor pipe temperature rise due to defective outdoor unit PCB Troubleshooting When F95 indication happens For safety reason and to prevent component breakdown always switch off the power Caution before remove and connect the component Check the outdoor unit installation condition during cooling or soft dry operation Reinstall the outdoor unit i iation YES Is there any improper heat radiation Remove the obstacle s Clean the outdoor heat exchanger NO Is outdoor fan motor operating NO e Replace the outdoor fan motor YES Check the outdoor pipe temperature sensor Does it conform to the sensor NO characteristic charts e Replace compressor YES 5 e Replace outdoor unit 84 15 4 27 F96 IPM Overheating Malfunction Decision Conditions e During operating of cooling and heating when IPM temper
56. ating unit or within 40 valve abnormality indoor Indoor heat exchanger sensor standby units heat exchanger sensor lead wire and connector open circuit Expansion valve and lead wire and connector Check indoor outdoor Abnormal wiring or Wrong wiring and connection wire and connection H41 9 connecting pipe expansion pipe piping connection valve abnormality Expansion valve and lead wire and connector 57 ECO sensor ECO sensor open or ECO sensor H59 abnormality Continuous Tor zos short circuit e ECO and Indoor PCB Outdoor high Continuous for 1 High pressure Sensor sc le High pressure sensor H64 pressure sensor circuit during compressor abnormality minutes stop e Lead wire and connector H70 Light sensor Continuous for 24 Light sensor open or e Light sensor abnormality hours short circuit e Indoor PCB Outdoor fan motor 2 times happen Outdoor fan motor lock or Outdoor ram motor leadwire H97 en and connector mechanism lock within 30 minutes feedback abnormal Fan motor lock or block Indoor high pressure Indoor high pressure si Check indoor heat exchanger Heg protection protection Heating Air circulation short circuit Indoor operating unit Indoor freeze protection Check door heat exchanger H99 freeze protection 22 Cooling dirty 9 Air circulation short circuit 4 times happen 4 way
57. ature data 100 C is detected by the IPM temperature sensor Multi Models Only o Compressor Overheating During operation of cooling and heating when the compressor OL is activated o Heat Sink Overheating During operation of cooling and heating when heat sink temperature data 90 C is detected by the heat sink temperature sensor Malfunction Caused e IPM overheats due to short circuit of hot discharge air flow IPM overheats due to defective of outdoor fan motor e IPM overheats due to defective of internal circuitry of IPM e IPM overheats due to defective IPM temperature sensor Multi Models Only o Compressor OL connector poor contact o Compressor OL faulty Troubleshooting When F96 indication happens For safety reason and to prevent component breakdown always switch off the power Caution before remove and connect the component Check the outdoor unit installation condition during cooling or soft dry operation Is there any improper heat radiation YES Reinstall the outdoor unit e Remove the obstacle s e Clean the outdoor heat exchanger Is outdoor fan motor operating NO Replace the outdoor fan motor z e Defectin IPM e Replace the outdoor unit 85 15 4 28 F97 Compressor Overheating Malfunction Decision Conditions e During operation of cooling and heating when compressor tank temperature data 112 C is detected by the compressor tank temperature sensor Malfunction Caused e Refr
58. cification and combination less than two table in catalogue Indoor intake air Indoor intake air s indo i intake air femperahife H14 temperature sensor Continuous for 5s temperature sensor open p abnormality or short circuit sensor lead wire and connector Compressor Compressor temperature e Compressor temperature H15 temperature sensor Continuous for 5s HS p Smp abnormality sensor open or short circuit sensor lead wire and connector H16 2 Current transformer faulty e Outdoor faulty or abnormality or compressor faulty compressor faulty Indoor fan motor Continuous Indoor fan motor lock or s Fan motor leadwire ang H19 connector merchanism lock happen for 7 times feedback abnormal Fan motor lock or block Mosi en Indoor heat exchanger Indoor heat exchanger H23 iem ad Continuous for 5s temperature sensor open temperature sensor lead wire or short circuit and connector Indoor heat exchanger Indoor heat exchanger H24 tem 2275 sensei Continuous for 5s temperature sensor 2 open temperature sensor 2 lead wire 2 or short circuit and connector Indoor ion device Port is ON for 10s Mes abnormality during ion device off iori device Outdoor air H27 temperature sensor Continuous for 5s Outdoor air temperature NL Outdoor air temperature sensor abnormality sensor open or short circuit lead wire and connector Outdoor heat exchanger Outdoor heat exc
59. code and after 2 seconds return to normal m L node a a a E e Operation details o sunlight sensor check mode will be operated for 5 minutes o During check mode the ON and OFF timer will be memorized but it operation be ignored o During check mode if the sunlight sensor check code is retransmitted the 5 minutes counter will be reset o During check mode if sunlight sensor detected the sunlight intensity value above minimum level the ECONAVI indicator turns ON Else if sunlight sensor detected sunlight intensity value below minimum level the ECONAVI indicator is OFF e disable sunlight sensor check mode o After check mode is ended 5 minutes counter elapsed press AUTO OFF ON button at indoor unit o If the sunlight sensor detected sunlight intensity is at abnormal range the check mode will be ended Please check for error code 44 12 12 1 6 Sunlight Sensor Abnormality e Abnormality detection When ECONAVI is ON if the sunlight intensity value below minimum level continuously for 24 hours the sunlight sensor disconnection error counter will increase by 1 time If the ECONAVI is OFF the 24 hours timer will be reset but the sunlight sensor disconnection error counter will not be reset e Error Code judgment o When sunlight sensor disconnection error counter reached 15 times H70 occurred o No TIMER indicator or ECONAVI indicator blinks e When error code happened the unit is able to operate with
60. compressor discharge temperature The changes of frequency are as below e If compressor discharge temperature exceeds 103 C compressor will be stopped occurs 4 times 20 minutes timer LED will be blinking F97 is indicated Compressor OFF 103 C Compressor Frequency Reduce Compressor Frequency Maintain 96 86 Comp Discharge temperature 13 1 5 Low Pressure Prevention Control Gas Leakage Detection a Control start conditions e For 5 minutes the compressor continuously operates and outdoor total current is between 0 6A and 1 15A e During Cooling and Soft Dry operations Indoor suction temperature indoor piping temperature is below 4 C e During Heating operations Indoor piping temperature indoor suction is under 5 b Control contents e Compressor stops and restart after 3 minutes e fthe conditions above happen 2 times within 20 minutes the unit will o Stop operation o Timer LED blinks and F91 indicated 13 1 6 Low Frequency Protection Control 1 e When the compressor operate at frequency lower than 24 Hz continued for 240 minutes the operation frequency will be changed to 23 Hz for 2 minutes 13 1 7 Low Frequency Protection Control 2 e When all the below conditions comply the compressor frequency will change to lower frequency Temperature T for Cooling Soft Dry Heating Indoor intake air lt 14 gt 30 lt
61. ct the component sensor 2 Is the connector connection normal NO e Connector poor contact e Correct the connection YES Check the outdoor air temperature sensor e Plug out connector from the outdoor unit e Measure the resistance of the outdoor intake air temperature sensor Is the measured resistance of the outdoor intake air Defect in outdoor intake air temperature sensor temperature sensor matches the value specified in its Replace the outdoor intake air temperature characteristic chart sensor YES e Detect in outdoor unit PCB e Replace the outdoor unit PCB Sensor Thermistor Characteristics Resistance J 10 0 10 20 30 40 50 P Temperature C 66 15 4 9 H25 e ion Air Purifying System Abnormal Malfunction Decision Conditions During standby of cooling and heating operation e ion breakdown occurs and air conditioner stops operation Malfunction Caused e Faulty indoor main e Faulty indoor e ion power module Troubleshooting When abnormality indication starts again For safety reason and to prevent component breakdown always switch off the power before remove and connect the component Check the indoor unit main PCB CN CLN terminal 4 amp 2 DC voltage 74 aot Wope 54 Turn off the power i GND G Disconnect the CN CLN connector Turn on the power measure the DC voltage between 8
62. ded line is the center of the hole Another method is by putting measuring tape at position as shown in the diagram above The hole center is obtained by measuring the distance namely 128 mm for left and right hole respectively o Drill the piping hole at either the right or the left and the hole should be slightly slanting to the outdoor side 11 2 2 To Drill a Hole in the Wall and Wall Install a Sleeve of Piping A 1 Insert the piping sleeve to the hole 2 Fixthe bushing to the sleeve 3 sleeve until it extrudes about 15 mm from the wall s eeve for tube assembly A caution when the wall is hollow please be sure to use the b sleeve for tube assembly to prevent dangers 4 caused by mice biting the connection cable Bushing tube assemblys 4 Finish by sealing the sleeve with putty or 970mm through hole caulking compound at the final stage Putty et compouna 25 11 2 3 Indoor Unit Installation Do not turn over the unit without it s shock absorber during pull out the piping It may cause intake grille damage Use shock absorber during pull out the piping to protect the intake grille from damage Intake grille For the right rear piping Pull out the Indoor piping 11 2 3 1 Ri Install the Indoor Unit Secure the Indoor Unit Insert the connection cable For the right right bottom piping Pull out the Indoor
63. ding to remote control setting Heating Remote control Lo Fan motor s number of rotation is determined according to remote control setting Remote control o SHi Lo 34 ii Auto Fan Speed Cooling Dry e According to room temperature and setting temperature indoor fan speed is determined automatically e indoor fan will operate according to pattern below Fan 1 pattern 10 s Speed Higher i Medium Lower Fan e Indoor fan speed is fixed at predetermined speed Heating e According to indoor pipe temperature automatic heating fan speed is determined as follows RPM Increased 39 C RPM Maintain 35 C RPM Reduced Indoor Pipe Temp B Feedback control e Immediately after the fan motor started feedback control is performed once every second e During fan motor on if fan motor feedback 2 2550 rpm or lt 50 rpm continue for 10 seconds then fan motor error counter increase fan motor is then stop and restart If the fan motor counter becomes 7 times then H19 fan motor error is detected Operation stops and cannot on back 12 3 Outdoor Fan Motor Operation Outdoor fan motor is operated with 15 fan speed number of rotations It starts when compressor starts operation and it stops 30 seconds after compressor stops operation ON ON
64. e Faulty sensor e Faulty expansion valve Troubleshooting When 17 indication happens For safety reason and to prevent A component breakdown always switch Caution off the power before remove and Check the system wiring connection connect the component Is the wiring connection ok NO Perform Auto Wiring to correct the wiring connection YES Check the indoor intake air and indoor pipe temperature sensors NO Replace the indoor intake air or indoor Does it conform to the sensor characteristic chart pipe temperature sensor YES Check the expansion valve YES Bm Is the expansion valve ok Replace the solenoid coil or expansion valve NO Replace outdoor unit PCB 80 15 4 23 F90 Power Factor Correction Protection Malfunction Decision Conditions e During startup and operation of cooling and heating when Power Factor Correction PFC protection circuitry at the outdoor unit main PCB senses abnormal high DC voltage level Malfunction Caused e DC voltage peak due to power supply surge e DC voltage peak due to compressor windings not uniform e Faulty outdoor PCB Troubleshooting When abnormality indication starts again For safety reason and to prevent A component breakdown always Caution Switch off the power before remove Check the supply voltage and connect the component NO Correct the power supply Supply voltage as specified YES Operate the system Verify PFC abnormality by measuring DC
65. e fan is the rotation command voltage 1 5Vdc pin 2 amp 4 generated Check the rotation feedback output from fan motor Rotate the fan motor by hand is the rotation feedback NO voltage 15Vdc pin 1 amp 4 generated e Replace indoor PCB e Replace fan motor 76 15 4 19 H98 Indoor High Pressure Protection Error Code will not display no Timer LED blinking but store in EEPROM Malfunction Decision Conditions During heating operation the temperature detected by the indoor pipe temperature sensor is above 60 C Malfunction Caused Clogged air filter of the indoor unit Dust accumulation on the indoor unit heat exchanger Air short circuit Detection error due to faulty indoor pipe temperature sensor Detection error due to faulty indoor unit PCB Troubleshooting When abnormality indication starts again For safety reason and to prevent component breakdown always switch Caution off the power before remove and Check the air passage connect the component YES e Provide sufficient air passage Is there any short circuit Check the indoor unit air filter Is the air filter dirty YES e Clean the air filter z Check the dust accumulation the indoor unit heat exchanger Is the indoor unit heat exchanger dirty e Clean the indoor unit heat exchanger NO Check the indoor pipe temperature sensor Does it conform to the sensor characteristic chart NO 2 the indoor pip
66. e temperature YES e Replace the indoor unit PCB 7 15 4 20 H99 Indoor Freeze Prevention Protection Cooling or Soft Dry Error code will not display no TIMER LED blinking but store in EEPROM Malfunction Decision Conditions e Freeze prevention control takes place when indoor pipe temperature is lower than 2 C Malfunction Caused e Clogged air filter of the indoor unit Dust accumulation on the indoor unit heat exchanger Air short circuit Detection error due to faulty indoor pipe temperature sensor Detection error due to faulty indoor unit PCB Troubleshooting When abnormality indication starts again Check the air passage Is there any short circuit YES e Provide sufficient air passage z Check the air filter e Clean the air filter Is the air filter dirty z Check the dust accumulation the indoor unit heat exchanger e Clean the indoor unit heat Is the indoor unit heat exchanger dirty exchanger z Check the indoor heat exchanger temperature sensor z Does it conform to the sensor characteristic chart e Replace the indoor unit ES Defectin indoor unit e Replace the indoor unit PCB N 8 15 4 21 F11 4 way valve Abnormality Malfunction Decision Conditions e When heating operation when indoor pipe temperature is below 10 C e When cooling operation when indoor pipe temperature is above 45 C Malfunction Caused e Connector in po
67. e to EEPROM o Press Set button for more than 10 seconds by using pointer o Press TIMER SET button until a beep sound is heard as confirmation of transmission code changed 14 2 2 RESET RC e Toclear and restore the remote control setting to factory default o Press once to clear the memory 14 2 3 RESET e Torestore the unit s setting to factory default o Press once to restore the unit s setting 14 22A TIMER A Tochange indoor unit indicators LED intensity o Press continuously for 5 seconds 14 2 5 TIMER Tochange remote control display from Degree Celsius to Degree Fahrenheit F o Press continuously for 10 seconds 53 15 Troubleshooting Guide 15 1 Refrigeration Cycle System In order to diagnose malfunctions make sure that there are no electrical problems before inspecting the refrigeration cycle Such problems include insufficient insulation problem with the power source malfunction of a compressor and a fan The normal outlet air temperature and pressure of the refrigeration cycle depends on various conditions the standard values for them are shown in the table on the right Normal Pressure and Outlet Air Temperature Standard Outlet air temperature Gas pressure MPa kg cm G 0 9 1 2 9 12 2 3 2 9 23 29 Condition Indoor fan speed High Outdoor temperature 35 at cooling mode and 7 C at heating mode Compresso
68. eard The breakdown diagnosis mode will be canceled unless pressing the CHECK button continuously for 5 seconds or operating the unit for 30 seconds The LED will be off if the unit is turned off or the RESET button on the main unit is pressed NANOE 8710 HEAT 15 2 3 To Display Memorized Error Protective Operation Status 1 2 3 4 7 8 Turn power on Press the CHECK button on the remote controller continuously for 5 seconds will be displayed on the remote controller display Note Display only for No transmitting signal no receiving sound and no Power LED blinking Press the TIMER A or button on the remote controller The code HOO no abnormality will be displayed and signal will be transmitted to the main unit The power LED lights up If no abnormality is stored in the memory three beeps sound will be heard Every press of the button up or down will increase abnormality numbers and transmit abnormality code signal to the main unit When the latest abnormality code on the main unit and code transmitted from the remote controller are matched power LED will light up for 30 seconds and a beep sound continuously for 4 seconds will be heard If no codes are matched power LED will light up for 0 5 seconds and no sound will be heard The breakdown diagnosis mode will be canceled unless pressing the CHECK button continuously for 5 seconds or operating the unit for 30 seconds The sa
69. eat m min ft min 14 7 520 eH Cool Fan m min ft min 14 7 520 Heat m min ft min 15 75 555 Airflow Heat m min ft min 32 1 1135 Control Device Expansion Valve Refrigerant FV50S 450 Refrigerant Type g oz R410A 1 10k 38 8 Height I D O D mm inch 295 11 5 8 622 24 1 2 Dimension Width I D O D mm inch 870 34 9 32 824 32 15 32 Depth I D O D mm inch 255 10 1 16 299 11 25 32 eorom Web Pipe Diameter Liquid Gas mm inch 6 35 1 4 9 52 3 8 Standard length m ft 5 0 16 4 2 Length range min max m ft 3 9 8 15 49 2 I D amp O D Height different m ft 5 0 16 4 Additional Gas Amount g m oz ft 20 0 2 Length for Additional Gas m ft 7 5 24 6 Model Indoor CS NE12NKE CS XE12NKE 5 CS QE12NKE CS WE12NKE ode Outdoor CU NE12NKE CU QE12NKE Inner Diameter mm 16 Drain Hose Length mm 650 Fin Material Aluminium Pre Coat Indoor Heat Fin Type Slit Fin Exchanger Row x Stage x 2 17 21 Size W x H x L 636 5 x 357 x 25 4 Fin Material Aluminium Outdoor Heat Fin Type Corrugate Fin Exchanger Row x Stage x FPI 2 28 x17 Size W x H x L 36 4 x 588 x 606 6 Material Polypropelene Type One touch Power Supply Indoor Power Supply Cord A Nil Air Filter Thermostat Electronic Control Protection Device Electronic Control Maximum 32 Cooling Minimum 16 Indoo
70. epairing part do not repair or connect the wire even only partial wire break Exchange the whole wiring unit 3 Do not wrench the fasten terminal Pull it out or insert it straightly 4 Engage authorized dealer or specialist for installation and servicing If installation or servicing done by the user is defective it will cause water leakage electrical shock or fire 5 Install according to this installation instructions strictly If installation is defective it will cause water leakage electrical shock or fire 6 Use the attached accessories parts and specified parts for installation and servicing Otherwise it will cause the set to fall water leakage fire or electrical shock 1 Install at a strong and firm location which is able to withstand the set s weight If the strength is not enough or installation is not properly done the set will drop and cause injury 8 For electrical work follow the local national wiring standard regulation and the installation instruction An independent circuit and single outlet must be used If electrical circuit capacity is not enough or defect found in electrical work it will cause electrical shock or fire 9 This equipment is strongly recommended to be installed with Earth Leakage Circuit Breaker ELCB or Residual Current Device RCD Otherwise it may cause electrical shock and fire in case equipment breakdown or insulation breakdown Do not use joint cable for indoor outdoor connection cable Use the s
71. f Diagnosis Function Three Digits Alphanumeric Code Once abnormality has occurred during operation the unit will stop its operation and Timer LED blinks e Although Timer LED goes off when power supply is turned off if the unit is operated under a breakdown condition the LED will light up again e n operation after breakdown repair the Timer LED will no more blink The last error code abnormality will be stored in IC memory 15 2 2 To Make a Diagnosis 1 2 3 7 8 Timer LED start to blink and the unit automatically stops the operation Press the CHECK button on the remote controller continuously for 5 seconds will be displayed on the remote controller display gt Note Display only for No transmitting signal no receiving TEE sound and no Power LED blinking Press the TIMER A or V button the remote controller The E code 00 no abnormality will be displayed and signal will be transmitted to the main unit LON Every press of the button up or down will increase abnormality SD numbers and transmit abnormality code signal to the main unit Check 22 42 When the latest abnormality code on the main unit and code button transmitted from the remote controller are matched power LED will light up for 30 seconds and a beep sound continuously for 4 seconds will be heard If no codes are matched power LED will light up for 0 5 seconds and no sound will be h
72. fety reason and to prevent off the power component breakdown always switch Check the connector connection Caution off the power before remove and connect the component Is the connector connection normal NO Connector poor contact e Correct the connection YES Check the outdoor discharge pipe temperature sensor Plug out connector from the outdoor unit PCB Measure the resistance of the outdoor discharge pipe temperature sensor Defect in outdoor discharge pipe temperature sensor Is the measured resistance of the outdoor heat sink temperature sensor matches the value specified in its Chara edens cout Replace the outdoor discharge pipe temperature sensor YES Defect in outdoor unit PCB Replace the outdoor unit PCB 73 15 4 16 H36 Outdoor Gas Pipe Sensor Abnormality Malfunction Decision Conditions e During startup and operation of cooling and heating the temperatures detected by the outdoor gas pipe temperature sensor are used to determine sensor errors Malfunction Caused e Faulty connector connection e Faulty sensor e Faulty PCB Troubleshooting When abnormality indication starts again Check the connector connection For safety reason and to prevent Turn off the power A component breakdown always switch Check the connector connection Caution off the power before remove and connect the component Is the connector connection normal NO e Connector poor contact e
73. gh Pressure 14 6 Refrigeration Cycle Diagram INDOOR INTAKE TEMP SENSOR EVAPORATOR COOLING HEATING HEAT EXCHANGER I I LIQUID SIDE PIPE TEMP SENSOR 15 OUTDOOR EXPANSION MUFFLER VALVE STRAINER HEAT EXCHANGER CONDENSER MUFFLER DISCHARGE TEMP SENSOR CASE HEATER COMPRESSOR 7T Block Diagram 3sn4 3sn4 ZHOS AO Z u3wod 6 319NIS Y31714 3SION 01 3sn3 HOIOV3H LINN YOOGLNO 16 8 Wiring Connection Diagram Indoor Unit 8 1 N33H9 MOTI13A SIA YSTIONLNOO Av 1dSIQ OINON1O3T13 N33H9 9 3IIHM M W3TIOHLINOO 5140319373 MOSN3S 1 0 3371031409 MOTI3A 18 LHM O Ya d SMYVWSY LL MIA dSIG NO v MIA AOS NO MNOLON HOLSIWN3HI HOSN3S dWALNOILONS 0 d O YOLSINYSHL XOSNIS 9NIdld jo a O YOLSINYSHL Z HOSN3S 19 O 99 O YO LOW O NMOG VINLS NO ug NOILYOINNWWOO YOLYYOdYAI LINDO 1 NOLLVOIJLLO3M ow ANNO O 0 _ i Qm pod ug T 27 SER We 2 00 5
74. gy o Wider output power range o Energy saving o precise temperature control e Air Purifying System with nanoe G o BDeactivates and removes bacterial viruses and mould e Environment Protection o Non ozone depletion substances refrigerant R410A e Long Installation Piping o Long piping up to 15 meters during single split connection only e Easy to use remote control e Quality Improvement o Random auto restart after power failure for safety restart operation Gas leakage protection Prevent compressor reverse cycle Inner protector to protect Compressor Noise prevention during soft dry operation e Operation Improvement o Quiet mode to reduce the indoor unit operating sound o Powerful mode to reach the desired room temperature quickly o 24 hour timer setting o 8 10 HEAT operation is designed to provide heating at low temperature settings It is used in houses unoccupied during winter for the purpose of protecting equipment or housing appliances which may be destroyed by extreme cold weather e Serviceability Improvement o Breakdown Self Diagnosis function 11 4 Location of Controls and Components 4 1 Indoor Unit Air Filters Front panel Auto OFF ON button Use when remote control is misplaced or a malfunction occurs Aluminium fin Sunlight Sensor and Remote Control Receiver Maximum distances 8m nanoe G GENERATOR Do not touch during operation POWER TIMER 8 10 C
75. h to prevent it from vibration Wall Wall Wall 7 More than T More than T x R A More ig screw Thee AS Jt JL lt o DISTANCE Ti E o On y 5 wl di Installation M plate T TH Wt VA CENTER v a oo o dv 28mm Dimension Model E HE9 12 NE9 12 XE9 12 QE9 12 WE9 12 AE9 12 485 mm 92 mm 435 mm 435 mm 127 mm 88 mm The centre of installation plate should be at more than 1 at right and left of the wall The distance from installation plate edge to ceiling should more than 2 From installation plate center to unit s left side is 3 From installation plate center to unit s right side is 4 For left side piping piping connection for liquid should be about 5 from this line For left side piping piping connection for gas should be about 6 from this line 1 Mount the installation plate on the wall with 5 screws or more at least 5 screws If mounting the unit on the concrete wall consider using anchor bolts o Always mount the installation plate horizontally by aligning the marking off line with the thread and using a level gauge 2 Drill the piping plate hole with 270 mm hole core drill o Line according to the left and right side of the installation plate The meeting point of the exten
76. hanger H28 tem Ed sensor Continuous for 5s temperature sensor 1 open temperature sensor 1 lead wire 1 or short circuit and connector Outdoor discharge Outdoor discharge pipe Outdoor discharge pipe H30 pipe temperature Continuous for 5s temperature sensor open temperature sensor lead wire sensor abnormality or short circuit and connector UR Outdoor heat exchanger Outdoor heat exchanger H32 tem 2 4 Sensor Continuous for 5s temperature sensor 2 open temperature sensor 2 lead wire 2 or short circuit and connector indoor outdoor Indoor and outdoor rated H33 misconnection voltaae different e Indoor and outdoor units check abnormality 9 Outdoor heat sink Outdoor heat sink H34 temperature sensor Continuous for 2s temperature sensor open Outdoor heat sink sensor abnormality or short circuit Outdoor gas pipe Heating Outdoor gas pipe H36 temperature sensor Continuous for 5s protection temperature sensor open E Fa pri abnormality operation only or short circuit Outdoor liquid pipe Cooling Outdoor liquid pipe Sp H37 temperature sensor Continuous for 5s protection temperature sensor open abnormality operation only or short circuit Indoor Outdoor H38 mismatch brand Brand code not match pen Indoor unit and outdoor code Check indoor outdoor Wrong wiring and connection wire and connection Abnormal indoor times happen connecting pipe expansion pipe H39 oper
77. hanger temperature sensor e Defect in outdoor unit PCB e Replace the outdoor unit PCB Is the measured resistance of the outdoor heat exchanger temperature sensor matches the value specified in its characteristic chart YES Sensor Thermistor Characteristics S Outdoor Air Sensor 60 At Outdoor Heat Exchanger LLL Pe a 0 bu UN d 8 Resistance J 9 14 32 50 68 86 104 122 J Temperature F 69 15 4 12 H30 Compressor Discharge Temperature Sensor Abnormality Malfunction Decision Conditions e During startup and operation of cooling and heating the temperatures detected by the outdoor discharge pipe temperature sensor are used to determine sensor errors Malfunction Caused e Faulty connector connection e Faulty sensor e Faulty PCB Troubleshooting When abnormality indication starts again Check the connector connection For safety reason and to prevent e off the power component breakdown always switch e Check the connector connection Caution off the power before remove and connect the component Is the connector connection normal NO e Connector poor contact e Correct the connection YES Check the outdoor discharge pipe temperature sensor e Plug out connector from the outdoor unit Measure the resistance of the outdoor discharge pipe temperature
78. he operation environment The final shifted value will be used as internal setting temperature and it is updated continuously whenever the electrical power is supplied to the unit Remote Control Setting Temperature 16 30 Auto Operation Mode Shifting Indoor Air Temperature Shifting Outdoor Temperature Shifting Powerful Mode Shifting Setting Temperature Limit Checking Min 16 Max 33 Internal Setting Temperature 12 1 2 Cooling Operation 12 1 2 1 Thermostat control e Compressor is OFF when Intake Air Temperature Internal Setting Temperature 1 5 C continue for 3 minutes e Compressor is ON after waiting for 3 minutes if the Intake Air Temperature Internal Setting Temperature gt Compressor OFF point 12 1 3 Soft Dry Operation 12 1 3 1 Thermostat control e Compressor is OFF when Intake Air Temperature Internal Setting Temperature 2 0 C continue for 3 minutes Compressor is ON after waiting for 3 minutes if the Intake Air Temperature Internal Setting Temperature gt Compressor OFF point 12 1 4 Heating Operation 12 1 4 1 Thermostat control e Compressor is OFF when Intake Air Temperature Internal Setting Temperature gt 2 0 C continue for 3 minutes e Compressor is ON after waiting for 3 minutes if the Intake Air Temperature Internal Setting Temperature lt Compressor OFF point 33 12 1 5 Automatic Operation This mode ca
79. he outdoor air temperature NO sensor matches the value specified in its characteristic chart e Defect in outdoor air temperature sensor e Replace the outdoor air temperature sensor YES e Defect in outdoor unit Replace the outdoor unit PCB Sensor Thermistor Characteristics IL 131 ENBENHNIEVEENHESN SRE Esa LITE Resistance 3 BE am ET LS LET TL Iq JdM Temperature F 68 15 4 11 H28 Outdoor Pipe Temperature Sensor Abnormality Malfunction Decision Conditions e During startup and operation of cooling and heating the temperatures detected by the outdoor pipe temperature sensor are used to determine sensor errors Malfunction Caused e Faulty connector connection e Faulty sensor e Faulty PCB Troubleshooting When abnormality indication starts again For safety reason and to prevent component breakdown always switch off the power before remove and connect the component No Is the connector connection normal e Connector poor contact e Correct the connection YES Check the outdoor heat exchanger temperature sensor e Plug out connector from the outdoor unit e Measure the resistance of the outdoor heat exchanger temperature sensor Check the connector connection e off the power Caution e Check the connector connection e Defect in outdoor heat exchanger temperature sensor e Replace the outdoor heat exc
80. ht intensity database e The sunlight sensor sensitivity could be adjusted Remote control normal mode TI AUTO PEE rw Security Level 1 Less sensitive to sunlight intensity Default Battery insert Set to Level 3 Other than default Display last set data Security Level 3 Default sensitivity level Security Level 5 More sensitive to sunlight intensity Set to level 4 Press Timer Transmit SET solar radiation level after 2 secs go back to normal mode Set to level 1 Set to level 5 _ amp Set to level 2 43 12 12 1 3 Judge Ambient Condition e According to sunlight intensity over a period of time the system will analyze the ambient condition is sunny cloudy or night 12 12 1 4 Temperature Shift Ambient condition Cloudy Sunny COOL DRY Mode SetTemperature HEAT Mode SetTemperature o ECONAVI is activated while itis cloudy night e ECONAVI is activated while itis sunny 12 12 1 5 Sunlight Sensor Check Mode e To enable sunlight sensor check mode during unit is OFF power standby Remote control normal mode aoe TIMER AUTO m M CEA Ina gt Transmit ECO demo code and after 2 seconds return to normal mode SET Transmit check code and after 2 seconds return to normal mode SET gt Transmit sunlight sensor check
81. igerant shortage refrigerant leakage e 2 3 way valve closed e Detection error due to faulty compressor tank temperature sensor Troubleshooting When F97 indication happens For safety reason and to prevent component breakdown always switch off the power Caution before remove and connect the component Check the compressor tank temperature sensor Does it conform to the sensor NO e Replace the compressor tank characteristic chart temperature sensor YES 2 3 way valve closed YES e Open the 2 3 way valve NO Check for gas leakage Oil oozing out from the 2 3 way valve YES e Repair the pipe flare or union nuts 9 y Reclaim and recharge refrigerant NO Capillary tube or dryer clogged YES e Replace the capillary tube or dryer NO Charge a specified amount of fresh refrigerant Refrigerant cycle abnormality error again YES e Replace outdoor unit PCB e Replace outdoor unit compressor NO Procedure complete 86 15 4 29 F98 Input Over Current Detection Malfunction Decision Conditions During operation of cooling and heating when an input over current 16 8A is detected by checking the input current value being detected by current transformer CT with the compressor running Malfunction Caused Over current due to compressor failure Over current due to defective outdoor unit PCB Over current due to defective inverter main circuit electrolytic capacitor Over current due to excessive refrigeran
82. ing in a position as mentioned in Cover for Cover for the left Cover for bottom piping piping the right piping Install the indoor unit Hooks at Hook the indoor unit onto the installation upper portion of installation plate plate Engage the indoor unit with the upper edge of the installation plate Ensure the hooks are properly seated on the installation plate by moving it in left and right Secure the Indoor Unit 1 Press the lower left and right side of the unit against the installation plate until hooks engages with their slot sound click Drain hose Sleeve for piping hole Indoor unit Drain hose Installation plate To take out the unit push the marking at the bottom unit and pull it slightly towards you to disengage the hooks from the unit 5 marking Insert the connection cable Connection cable Gas side piping Liquid side piping bad Connection cable Drain hose This can be used for left rear piping and bottom piping also 26 Replace the drain hose Rear view for left piping installation Drain hose Sleeve for piping hole Howto pull the piping and drain hose out in case n case of left piping how to insert of the embedded piping the connection cable and drain hose Apply putty or caulking material to seal the wall A Connection opening Drain hose from main unit PVC tube VP 65 for piping PVC tube for and connection cable drain
83. ing length and then cut by using pipe cutter Remove burrs from cut edge Make flare after inserting the flare nut locate at valve onto the copper pipe Align center of piping to valve and then tighten with torque wrench to the specified torque as stated in the table 30 Model A B D HE9 NE9 XE9 QE9 AE9 HE12 NE12 540 160 18 5mm 330 mm XE12 QE12 AE12 Do not overtighten overtightening may cause gas leakage Piping size Torque 6 35 mm 1 4 18 1 8 kgf m 9 52 mm 3 8 42 Nem 4 3 kgf m 12 7 mm 1 2 55 5 6 kgf m 15 88 mm 5 8 65 Nem 6 6 kgf m 19 05 mm 3 4 100 Nem 10 2 kgf m Spanner or Wrench Torque wrench 11 3 3 WHEN INSTALLING AN AIR CONDITIONER BE SURE TO Indoor unit EVACUATE THE AIR INSIDE THE INDOOR UNIT AND PIPES in the following procedure Evacuation of the Equipment Liquid side ate Outdoor unit _ me LJ Vacuum pump Connect a charging hose with a push pin to the Low side of a charging set and the service port of the 3 way valve o Be sure to connect the end of the charging hose with the push pin to the service port Connect the center hose of the charging set to a vacuum pump Turn on the power switch of the vacuum pump and make sure that the needle in the gauge moves from 0 cmHg 0 MPa to 76 cmHg 0 1 MPa Then evacuate the air app
84. ing operation and soft dry operation o During thermo OFF condition indoor intake temperature is less than 10 C or o Compressor stops for freeze prevention control e Either one of the conditions above occurs 5 times 60 minutes 2 Control contents e Operation stops e Timer LED blinks and H99 indicated 13 2 5 Dew Prevention Control 1 e To prevent dew formation at indoor unit discharge area e This control will be activated if o Outdoor air temperature and Indoor pipe temperature judgment by microcontroller is fulfilled o When Cooling or Dry mode is operated more than 20 minutes more e This control stopped if o Compressor stopped o Remote control setting changed fan speed temperature o Outdoor air temperature and indoor intake temperature changed e Fan speed angle of louver vertical airflow angle will be adjusted accordingly in this control o Fan speed will be increased slowly if the unit is in quiet mode but no change in normal cooling mode 49 13 2 6 Dew Prevention Control 2 e To prevent dew formation at indoor unit discharge area e This control starts if all conditions continue for 20 minutes o Operated with Cooling or Soft Dry Mode o Indoor intake temperature is between 25 and 29 C o Outdoor air temperature is less than 30 o Quiet Lo fan speed e This control stopped if o When receive air swing change signal from Remote Control e vertical airflow angle will be fixed at 25 Upper
85. installation or service confirm there is no leakage of refrigerant gas It may generate toxic gas when the refrigerant contacts with fire 22 Ventilate if there is refrigerant gas leakage during operation It may cause toxic gas when the refrigerant contacts with fire 23 Do not insert your fingers or other objects into the unit high speed rotating fan may cause injury 24 Must not use other parts except original parts describe in catalog and manual 25 Using of refrigerant other than the specified type may cause product damage burst and injury etc CAUTION 1 Do not install the unit at place where leakage of flammable gas may occur In case gas leaks and accumulates at surrounding of S the unit it may cause fire 2 Carry out drainage piping as mentioned in installation instructions If drainage is not perfect water may enter the room and damage the furniture 3 Tighten the flare nut with torque wrench according to specified method If the flare nut is over tightened after a long period the flare may break and cause refrigerant gas leakage 4 Do not touch outdoor unit air inlet and aluminium fin It may cause injury 5 Select installation location which is easy for maintenance Pb free solder has a higher melting point than standard solder typically the melting point is 50 F 70 F 30 C 40 C higher 6 Please use a high temperature solder iron In case of the soldering iron with temperature control please set it to 7
86. ion Diagram Attention not to bend up drain hose Piping direction Front side Right Rear Left Right Installation parts you should purchase Installation plate T Bushing Sleeve X Sleeve X bs Putty Gum Type Sealer H Bend the pipe as H closely on the wall as possible but be careful that it doesn t break Left and right are identical Insulation of piping connections Carry out insulation after Power supply cord X checking for gas leaks and secure with vinyl tape Vinyl tape wide Apply after carrying out a drainage test To carry out the drainage test Vinyl tape Attaching the remote control holder to the wall remove the air filters and pour water into the heat exchanger Remote control holder fixing screws 6 Remote control 3 M Remote control holder S Saddle X It is advisable to avoid more than 2 blockage directions For better ventilation Connection cable X Liquid side piping amp multiple outdoor installation please consult authorized dealer specialist Gas side piping X Additional drain hose X This illustration is for explanation purposes only The indoor unit will actually face a different way 11 2 Indoor Unit 11 2 1 to Fix Installation Plate The mounting wall shall be strong and solid enoug
87. l parts 12 If you are required to handle sharp parts during installation or servicing please wear hand glove Sharp parts may cause injury 2 Specification Model Indoor CS NE9NKE CS XE9NKE 5 CS QE9NKE CS WE9NKE ode Outdoor CU NE9NKE CU QE9NKE Performance Test Condition EUROVENT Phase Hz Single 50 Power Supply V 230 Min Mid Max kW Capacity BTU h kcal h Running Current A Input Power W Annual Consumption kWh W W o 8 BTU hW kcal hW Power Factor 96 dB A 39 26 23 Indoor Noise H L QLo Power Level dB 55 42 1 39 dB A 461 1 Outdoor Noise H L QLo Power Level dB 61 kW Capacity BTU h kcal h Running Current A Input Power W W W 5 15 4 86 4 12 BTU hW 17 58 16 57 14 05 r kcal hW 4 42 4 17 3 54 Power Factor 96 92 dB A 40127 1 24 Indoor Noise L QLo Power Level dB 56 43 40 dB A 471 1 Outdoor Noise H L Power Level dB 621 1 Low Temp Capacity kW W COP Extr Low Temp Capacity KW I Power W COP Max Current A Max Input Power W Starting Current A Type Rotary Motor Compressor Motor Type Brushless 4 poles Output Power 900 Indoor CS NE9NKE CS XE9NKE 5 CS QE9NKE CS WE9NKE Outdoor CU NE9NKE CU QE9NKE Type Cross flow Fan Material 5633 Motor Transistor 8 poles
88. me diagnosis can be repeated by turning power on again 15 2 4 To Clear Memorized Error Protective Operation Status after Repair 1 2 3 Turn power on in standby condition Press the AUTO button for 5 seconds A beep receiving sound on the main unit to operate the unit at Forced Cooling Operation modes Press the CHECK button on the remote controller for about 1 second with a pointed object to transmit signal to main unit A beep sound is heard from main unit and the data is cleared 15 2 5 Temporary Operation Depending On Breakdown Status 1 2 Press the AUTO button A beep receiving sound on the main unit to operate the unit Remote control will become possible The unit can temporarily be used until repaired 56 15 3 Error Code Table Diagnosis Abnormality 1 Abnormality Protection Problem Check location display Protection control Judgment Operation 00 No memory of failure Normal operation Indoor fan only Indoor outdoor After operation for operation can Indoor outdoor e Indoor outdoor wire terminal H11 abnormal 1 start by entering communication not Indoor outdoor PCB communication into force cooling establish e Indoor outdoor connection wire operation e Indoor outdoor connection wire H12 Indoor unit capacity 90s after power or less than minimum limit Indoor outdoor PCB m unmatched supply or n mbar of indoorunit Spe
89. mponent breakdown always switch Caution off the power before remove and Turn off power supply and rotate fan by hand connect the component NO Does fan rotate smoothly e Replace fan motor YES Turn power supply on and operate fan YE Does it rotate S Stop fan motor Turn off power supply and disconnect fan motor connector Check the rotation feedback output from fan motor then turn power on Check the output of fan motor from indoor PCB Rotate the fan motor by hand is the rotation feedback voltage 15Vdc pin 7 amp 4 generated Is the motor power supply voltage 325Vdc pin 1 amp 4 generated Is the motor control voltage 15Vdc pin 5 amp 4 generated Operate the fan is the rotation command voltage 1 5Vdc pin 6 amp 4 generated NO e Replace indoor PCB e Replace fan motor 64 15 4 7 H23 Indoor Pipe Temperature Sensor 1 Abnormality Malfunction Decision Conditions e During startup and operation of cooling and heating the temperatures detected by the indoor heat exchanger temperature sensor 1 are used to determine sensor errors Malfunction Caused e Faulty connector connection e Faulty sensor e Faulty PCB Troubleshooting When abnormality indication starts again Check the connector connection For safety reason and to prevent component Plug out connector from the indoor unit PCB breakdown always switch off the power e Measure the resistance of the indoor pipe temperat
90. n High fan speed Heat 30 C Comp Hz Rated Fh Voltage 230V Current A Capacity kW Outlet Air C High Pressure Mpa 20 15 10 5 0 5 10 15 430 3 80 HEHH 3 30 280 LL I PD 07 230 1 80 EE 4 50 400 3 50 3 00 2 50 200 H Outdoor Air Temperature 101 Piping Length Characteristic Condition Indoor temperature 20 C 7 6 C Remote condition High fan speed Heat 30 C Comp Hz Rated Fh Voltage 230V 9 2 5 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Pipe Length m 4 04 402 411 400414 39811 396411 amp 3 92 3 90 2 3 4 5 6 7 9 10 11 12 13 14 15 16 Pipe Length m 450 430 23 4 10 lt E 3 90 am ree E 3 70 3 50 pin r Uunubudkdibiiu 3 30 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Pipe Length m 2 42 PTT TTT 5 emp z TST Pope EPA 7 2 amp 2 40 23 4 5 6
91. n Decision Conditions e During startup and operation of cooling and heating the temperatures detected by the outdoor compressor temperature sensor are used to determine sensor errors Malfunction Caused e Faulty connector connection e Faulty sensor e Faulty PCB Troubleshooting When abnormality indication starts again Check the connector connection Turn off the power For safety reason and to prevent component breakdown always switch off the power 7 Check the connector connection Caution before remove and connect the component Is the connector connection normal NO e Connector poor contact e Correct the connection YES Check the outdoor compressor temperature sensor e Plug out connector from the outdoor unit Measure the resistance of the outdoor compressor temperature sensor Is the measured resistance of the outdoor compressor Defect in outdoor compressor temperature sensor temperature sensor matches the value specified in its Replace the outdoor compressor temperature sensor characteristic chart YES e Defect in outdoor unit e Replace the outdoor unit PCB Compressor Temp Sensor Thermistor Characteristics 70 LLL EUN LI Resistance 3 20 40 60 80 100 3120 140 P Temperature 62 15 4 5 H16 Outdoor Current Transformer Open Circuit Malfunction Decision Conditions e Acurrent transformer CT is detected by checking the compressor running frequency
92. n be set using remote control and the operation is decided by remote control setting temperature remote control operation mode and indoor intake air temperature During operation mode judgment indoor fan motor with speed of Lo is running for 30 seconds to detect the indoor intake air temperature Every 10 minutes the indoor temperature is judged For the 1st judgment o If indoor intake temperature remote control setting temperature gt 2 C COOL mode is decided 1 2 s indoor intake temperature remote control setting temperature lt 2 C DRY mode is decided o If indoor intake temperature remote control setting temperature lt 2 C HEAT mode is decided For the 2nd judgment onwards o If indoor intake temperature remote control setting temperature gt 3 C if previous operate in DRY mode then continue in DRY mode otherwise COOL mode is decided o 1 2 s indoor intake temperature remote control setting temperature lt 3 C maintain with previous mode o If indoor intake temperature remote control setting temperature lt 2 C HEAT mode is decided 12 1 6 Fan Operation Fan Operation is used to circulate air in a room During operation indoor fan run continuously but outdoor fan and compressor stop Temperature setting is not applicable 12 2 Indoor Fan Motor Operation A Basic Rotation Speed rpm i Manual Fan Speed Cooling Dry Fan Fan motor s number of rotation is determined accor
93. ndicates error listed below o Nanoe G connector at PCB open Judgment method e During nanoe G operation nanoe G connector at main PCB is opened Troubleshooting method e Connect the connector or stop operation to cancel the blinking o Abnormal discharge error Judgment method e During nanoe G operation the nanoe G system has abnormal discharge due to short circuit caused by water or dust adhesion and so forth with Lo feedback voltage at microcontroller e When abnormal discharge occurred every 30 minutes the unit supplies power to the nanoe G system e When abnormal discharge occurs for 24 times continuously nanoe G indicator blinks Troubleshooting method e Press nanoe G button or OFF ON button to stop the operation and check the nanoe G connector at PCB e After that press nanoe G button again to confirm the nanoe G indicator do not blinks e The 24 timer counter will be clear after 10 minutes of normal operation or when operation stops Error reset method e Press OFF ON button to OFF the operation e Press AUTO OFF ON button at indoor unit to OFF the operation e OFF Timer activates Power supply reset 40 o nanoe G breakdown error Judgment method Hi feedback voltage at microcontroller supplied to the nanoe G system when nanoe G operation is OFF nanoe G breakdown error show immediately e It is due to indoor PCB or nanoe G high voltage power supply damage e Operations except nanoe G conti
94. no 3 ote EZ su YOLOW H3AnO1 we 2 201 ND E 192 4952 ANNIS Nuo awaa ug Ee 0 0 ozor AA 091 ZISION nw lasna amat OL e kg Dm 891 J L 625 dr E 4 gt tags 11 AOSZ1 VS CL Rs ors zx exi mm L0casnd 11 zos CJ p S S 100 ume 4 50 128 d SIA 89 7 4I311041NO9 2INO312313 oen O plc 19 9 2 Outdoor Unit TO INDOOR UNIT BLACK WHITE RED TERMINAL BOARD GRY OUTDOOR AIR TEMP SENSOR THERMISTOR one COMMUNICATION TH MG CIRCUIT I FUSE 103 PIPING TEMP 20A 250V SENSOR THERMISTOR AC WHT FUSE 104 WHT T3 15A L250V COMPRESSOR TEMP SENSOR THERMISTOR SWITCHING POWER SUPPLY CIRCUIT CRANKCASE DISCHARGE TEMP SENSOR THERMISTOR PFC RECTIFICATION CIRCUIT CIRCUIT ELECTRO MAGNETIC COIL 4 WAY VALVE ELECTRONIC ELECTRO MAGNETIC CONTROLLER COIL EXPANSION VALVE FUSE 101 T3 15A L250V COMPRESSOR The unit turn to the Rated Frequency cooling Operation by short circuiting CN S after applying power between the terminal 1 and 2 Operation of the compressor and the outdoor fan motor can be checked by applying power
95. nue Both Timer indicator and nanoe G indicator blink Troubleshooting method e Press nanoe G button or OFF ON button to stop the operation e Change nanoe G high voltage power supply or main PCB e When Lo feedback voltage supplied to nanoe G system during nanoe G operation ON nanoe G indicator and Timer indicator stop blinking 41 12 12 ECONAVI Operation ECONAVI start condition When ECONAVI button is pressed ECONAVI stop conditions When ECONAVI button is pressed again When unit is OFF by OFF ON button When unit is OFF when OFF TIMER activates When unit is OFF by AUTO OFF ON button at indoor unit When POWERFUL QUIET 8 10 Heat operation activates 12 12 1 Sunlight Sensor e During ECONAVI operation the sunlight sensor detects sunlight intensity coming through windows differentiates between sunny and cloudy or night to further optimize energy saving by adjusting the temperature Sunlight judgment is as following Sunlight intensity reset Judge sunlight intensity Judge ambient condition Temperature shift 12 12 1 1 Sunlight Intensity Reset e The sunlight intensity will to reset to zero no sunlight condition when o ECONAVI is activated o Setting temperature is changed o Operation mode is changed 42 12 12 1 2 Judge Sunlight Intensity e Based on sunlight sensor output voltage the sunlight intensity value will be computed and logged to sunlig
96. oor discharge pipe temperature sensor Is the measured resistance of the outdoor liquid pipe temperature sensor matches the value specified in its characteristic chart Replace the outdoor discharge pipe temperature sensor YES Defect in outdoor unit PCB Replace the outdoor unit PCB 75 15 4 18 H97 Outdoor Fan Motor DC Motor Mechanism Locked Malfunction Decision Conditions e rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor Malfunction Caused e Operation stops due to short circuit inside the fan motor winding Operation stops due to breaking of wire inside the fan motor Operation stops due to breaking of fan motor lead wires Operation stops due to Hall IC malfunction Operation error due to faulty outdoor unit PCB Troubleshooting When abnormality indication starts again For safety reason and to prevent component breakdown always switch Caution off the power before remove and Turn off power supply and rotate fan by hand connect the component NO Does fan rotate smoothly e Replace fan motor YES Turn power supply on and operate fan Y Does it rotate ED Stop fan motor Turn off power supply and disconnect fan motor connector then turn power on Check the output of fan motor from indoor PCB Is the motor power supply voltage 325Vdc pin 7 amp 4 generated Is the motor control voltage 15Vdc pin 3 amp 4 generated Operate th
97. or heavier Do not use joint connection safety reason cable Replace the wire if the existing wire from concealed wiring or otherwise is too short Colour of wires Indoor and outdoor cable connection Terminals on the indoor unit indoor unit Unit 3 Secure the cable onto the control board with AN WARNING the holder clamper 4 Attach the control board cover back to the original position with screw This equipment must be properly earthed 5 For wire stripping and connection requirement e Earth wire shall be Yellow Green Y G in colour refer to instruction G of indoor unit and longer than other AC wires for safety reason 11 3 5 Piping Insulation 1 Please carry out insulation at pipe connection portion as mentioned in Indoor Outdoor Unit Installation Diagram Please wrap the insulated piping end to prevent water from going inside the piping 2 If drain hose or connecting piping is in the room where dew may form please increase the insulation by using POLY E FOAM with thickness 6 mm or above 11 3 5 1 Cutting and flaring the piping 1 Please cut using pipe cutter and then remove the burrs 2 Remove the burrs by using reamer If burrs is not removed gas leakage may be caused Turn the piping end down to avoid the metal powder entering the pipe 3 Please make flare after inserting the flare nut onto the copper pipes Pipe H andle Reamer Ba 0 95 E Improper
98. or contact e Faulty sensor e Faulty outdoor unit PCB e 4 way valve defective Troubleshooting When F11 indication happens For safety reason and to prevent component breakdown always switch Caution off the power before remove and Check the indoor pipe temperature sensor connect the component NO Does it conform to the sensor characteristic chart the indoor pipe temperature YES Is the 4 il i i Is F11 occurs during heating operation NO Goog erection duning YES e Replace the outdoor unit PCB YES 4 way valve coil disconnected loose YES Correct the 4 way valve coil NO YES NO Check the continuity of the 4 way valve coil Disconnect the harness from the connector Resistance YES between harnesses about 180 Replace the 4 way valve NO Measure DC voltage supply to CN HOT pin1 amp 2 during heating operation 2 2 2 Is the voltage supply to 4 way valve 2 5 4 5Vdc YES e Replace the outdoor unit NO Replace the 4 way valve z O 15 4 22 F17 Indoor Standby Units Freezing Abnormality Malfunction Decision Conditions e When the different between indoor intake air temperature and indoor pipe temperature is above 10 C or indoor pipe temperature is below 1 0 C Remark When the indoor standby unit is freezing the outdoor unit transfers F17 error code to the corresponding indoor unit and H39 to other indoor unit s Malfunction Caused e Wrong wiring connection
99. out sunlight sensor 45 12 13 8 10 Heat Operation e 8 10 Heat operation provides heating at low setting temperature unoccupied houses during winter for the purpose of protecting equipments or housing appliances which may be destroyed by the extreme cold weather This operation can be ON by pressing the 8 10 C heat button on the remote control Two temperature settings are available which are o 8 Pressing TEMP down button at the remote control o 10 C Pressing TEMP up button at the remote control e During the operation of this mode o indoor fan speed will remain at Hi fan tap all the time included deice process o Powerful operation Quiet operation Econavi operation and Fan Speed selection are disabled o Cold draft prevention control is disabled e Control condition OFFION 0 OR OFF timer activates PAPAJ u Jt HEAT COOL DRY OFFON OR ON timer activates FAN 8 10 C HEAT 1 8 10 C 1 HEAT Cc Gobackto Gobackto Transmit Previous LCD previous LCD 2 setting amp 1 setting amp 8 10 C HEAT tranmit code tranmit code OFFION OR OFF timer activates SPEED AUTO ELI SWING OFFION o Transmit EM 8 10 C HEAT activates 8 10 C eme TEMP Transmit 8 10 C HEAT OFFION OR OFF timer activates Gobackto ous LCD orroNo OR n 3
100. pecified indoor outdoor connection cable refer to installation 10 instruction CONNECT THE CABLE TO THE INDOOR UNIT and connect tightly for indoor outdoor connection Clamp the cable so that no external force will be acted on the terminal If connection or fixing is not perfect it will cause heat up or fire at the connection 11 Wire routing must be properly arranged so that control board cover is fixed properly If control board cover is not fixed perfectly it will cause heat up or fire at connection point of terminal fire or electrical shock 12 When install or relocate air conditioner do not let any substance other than the specified refrigerant eg air etc mix into refrigeration cycle piping Mixing of air etc will cause abnormal high pressure in refrigeration cycle and result in explosion injury etc 13 Do not install outdoor unit near handrail of veranda When installing air conditioner unit at veranda of high rise building child may climb up to outdoor unit and cross over the handrail and causing accident 14 This equipment must be properly earthed Earth line must not be connected to gas pipe water pipe earth of lightning rod and S telephone Otherwise it may cause electrical shock in case equipment breakdown or insulation breakdown 15 Keep away from small children the thin film may cling to nose and mouth and prevent breathing 16 Do not use unspecified cord modified cord joint cord or extension cord for power supply cord
101. piping Install the Indoor Unit Insert the connection cable Secure the Indoor Unit 11 2 3 3 For the embedded piping Replace the drain hose Bend the embedded piping Use spring bender or equivalent to bend the piping so that the piping is not crushed 17 Pull the connection cable into Indoor Unit The inside and outside connection cable can be connected without removing the front grille Cut and flare the embedded piping When determining the dimensions of the piping slide the unit all the way to the left on the installation plate Refer to the section Cutting and flaring the piping Riu Install the Indoor Unit RICO Connect the piping Please refer to Connecting the piping column in outdoor unit section Below steps are done after connecting the outdoor piping and gas leakage confirmation Rico insulate and finish the piping Please refer to Insulation of piping connection column as mentioned in indoor outdoor unit installation Ric Secure the Indoor Unit mentioned in Fig below Cover for the left the right Cover forthe lt piping PIPING pottom piping How to keep the cover In case of the cover is cut keep the cover at the rear of chassis as shown in the illustration for future reinstallation Left right and 2 bottom covers for piping Right and Right Bottom piping Tape it with pip
102. put Power W 165 920 1 82k kcal hW 3 74 Power Factor 95 Indoor Noise H L QLo dB A 42133130 Power Level dB 58 49 46 Outdoor Noise H L QLo Low Temp Capacity kW l Power W COP Max Current A Max Input Power W dB A 50 Power Level dB 65 1 4 78 1 61k 2 97 Extr Low Temp Capacity kW W COP 4 07 1 70k 2 39 8 4 1 85k Type Rotary Motor Compressor Motor Type Brushless 4 poles Output Power 900 Indoor CS NE12NKE CS XE12NKE 5 CS QE12NKE CS WE12NKE Type Cross flow Fan Material ASG33 Motor Type Transistor 8 poles Input Power 44 9 Output Power 40 Cool Fan 710 5 Heat rpm 860 Cool Fan rpm 760 S Lo Heat rpm 920 Cool Fan rpm 940 Speed Me Heat rpm 1060 Ht Cool Fan rpm 1120 Heat rpm 1200 SHi Cool Fan rpm 1200 Heat rpm 1280 Type Propeller Fan Material PP 5 Motor Type DC Type 8 poles 8 Input Power E Output Power 40 880 Speed Hi Heat rpm 860 Heat m min ft min 10 04 355 Cool Fan m min ft min 8 68 305 Heat m min ft min 10 86 380 Cool Fan m min ft min 11 13 390 Indoor Airflow Me Heat m min ft min 12 76 450 H Cool Fan m min ft min 13 6 480 H
103. r Operation Heating Range Minimum 16 Maximum 30 8 10 10 Minimum 8 4 Maximum 43 Cooling Minimum 15 Outdoor 4 Heating EE Range Minimum 15 8 10 HEAT Minimum 15 1 Cooling capacities are based on indoor temperature of 27 Dry Bulb 80 6 F Dry Bulb 19 0 C Wet Bulb 66 2 F Wet Bulb and outdoor air temperature of 35 C Dry Bulb 95 F Dry Bulb 24 C Wet Bulb 75 2 F Wet Bulb 2 Heating capacities are based on indoor temperature of 20 Dry Bulb 68 F Dry Bulb and outdoor air temperature of 7 C Dry Bulb 44 6 F Dry Bulb 6 Wet Bulb 42 8 F Wet Bulb 3 Heating low temperature capacity Input Power and COP measured at 230 V indoor temperature 20 C outdoor 2 1 C 4 Heating extreme low temperature capacity Input Power and COP measured at 230 V indoor temperature 20 C outdoor 7 8 C 5 Specifications are subjected to change without prior notice for further improvement 6 Maximum heating capacity shown are the values based on powerful operation 7 Ifthe EUROEVENT Certified models can be operated under the extra low temperature condition 7 C DB and 8 C WB temperature with rated voltage 230V shall be used 8 annual consumption is calculated by multiplying the input power by an average of 500 hours per year in cooling mode 10 3 Features e Inverter Technolo
104. r operates at rated frequency Cooling Mode 12 16 Heating Mode Difference in the intake and outlet air temperatures More than 8 C 15 minutes after an operation is started at cooling mode Above 14 15 minutes after an operation is started at heating mode Less than 8 C at the cooling mode Less than 14 at the heating mode Value of electric Higher than specified current during operation Lower than specified Cooling Mode Gas side pressure Normal Dusty condenser preventing heat radiation Excessive amount of refrigerant Measuring the air temperature difference Measuring electric current during operation Heating Mode 15 1 1 Relationship between the condition of the air conditioner and pressure and electric current Cooling Mode Heating Mode Condition of the air conditioner Low Pressure High Pressure Low Pressure High Pressure Insufficient refrigerant gas leakage Clogged capillary tube or 2 2 strainer Short circuit in the indoor unit a a a 7 7 a Heat radiation deficiency A A 2 of the outdoor unit Inefficient compression 7 a a 7 a a Carry out the measurements of pressure electric current and temperature fifteen minutes after an operation is started 55 15 2 Breakdown Self Diagnosis Function 15 2 1 Sel
105. roximately ten minutes Close the Low side valve of the charging set and turn off the vacuum pump Make sure that the needle in the gauge does not move after approximately five minutes Note BE SURE TO TAKE THIS PROCEDURE IN ORDER TO AVOID REFRIGERANT GAS LEAKAGE Disconnect the charging hose from the vacuum pump and from the service port of the 3 way valve Tighten the service port caps of the 3 way valve at a torque of 18 Nem with a torque wrench Remove the valve caps of both of the 2 way valve and 3 way valve Position both of the valves to OPEN using a hexagonal wrench 4 mm Mount valve caps onto the 2 way valve and the 3 way valve sure to check for gas leakage f gauge needle does not move from 0 cmHg 0 MPa to 76 cmHg 0 1 MPa in step 3 above take the following measure If the leak stops when the piping connections are tightened further continue working from step 3 If the leak does not stop when the connections are retightened repair location of leak Do not release refrigerant during piping work for installation and reinstallation Take care of the liquid refrigerant it may cause frostbite 31 11 3 4 Connect the cable to the Outdoor Unit 1 Remove the control board cover from the unit by loosening the screw 2 Connection cable between indoor unit and outdoor unit shall be approved Earth Wire polychloroprene sheathed 4 x 1 5 mm lt longer than flexible cord type designation 245 IEC 57
106. sensor e Defectin outdoor discharge pipe Is the measured resistance of the outdoor discharge pipe NO temperature sensor temperature sensor matches the value specified in its Renlacathetcutdcor decha i characteristic chart M B ecdesia PIES YES e Defect in outdoor unit PCB e Replace the outdoor unit PCB 70 15 4 13 H32 Outdoor Heat Exchanger Temperature Sensor 2 Abnormality Malfunction Decision Conditions e During startup and operation of cooling and heating the temperatures detected by the outdoor heat exchanger temperature sensor are used to determine sensor errors Malfunction Caused e Faulty connector connection e Faulty sensor e Faulty PCB Troubleshooting When abnormality indication starts again Check the connector connection For safety reason and to prevent off the power A component breakdown always switch Check the connector connection Caution off the power before remove and connect the component Is the connector connection normal NO Connector poor contact e Correct the connection YES Check the outdoor discharge pipe temperature sensor e Plug out connector from the outdoor unit PCB Measure the resistance of the outdoor discharge pipe temperature sensor Defect in outdoor discharge pipe temperature sensor Is the measured resistance of the outdoor heat exchanger temperature sensor matches the value specified in its characteristic chart Replace the
107. t Troubleshooting When F98 indication happens For safety reason and to prevent component breakdown always switch off the power Caution before remove and connect the component Get restarted and measure the input current Input current gt 16 8A NO e Replace the outdoor unit YES Turn off power supply Check the main circuit electrolytic capacitor Normal YES e Repair the pipe flare or union nuts Reclaim and recharge refrigerant NO Check refrigerant amount NO Excess refrigerant YES e Reclaim and recharge with correct amount of refrigerant NO e Replace outdoor unit e Replace outdoor unit compressor 87 15 4 30 F99 Output Over Current Detection Malfunction Decision Conditions e During operation of cooling and heating when an output over current 18 5A is detected by checking the current that flows in the inverter DC peak sensing circuitry Malfunction Caused DC peak due to compressor failure e DC peak due to defective power transistor s DC peak due to defective outdoor unit Troubleshooting When F99 indication happens For safety reason and to prevent component breakdown always switch off the power Caution before remove and connect the component Get restarted and measure the input current NO e Replace the outdoor unit Input current 18 5A YES Check the compressor winding resistance e off the power and disconnect the harness
108. t e Insufficient refrigerant protection F98 Total running current 3 times happen Total current protection 2 refrigeration system protection within 20 minutes P E ie SOUTER F99 eT ABO ek Continuous Power transistor module e Power transistor module faulty detection happen for 7 times current protection or compressor lock 58 15 4 Self diagnosis Method 15 4 1 H11 Indoor Outdoor Abnormal Communication Malfunction Decision Conditions During startup and operation of cooling and heating the data received from outdoor unit in indoor unit signal transmission is checked whether it is normal Malfunction Caused Faulty indoor unit PCB Faulty outdoor unit PCB Indoor unit outdoor unit signal transmission error due to wrong wiring Indoor unit outdoor unit signal transmission error due to breaking of wire in the connection wires between the indoor and outdoor units Indoor unit outdoor unit signal transmission error due to disturbed power supply waveform Troubleshooting When abnormality indication starts again For safety reason and to prevent Check the indoor outdoor units connection wires component breakdown always switch connect the component Is there any wiring error YES e Correct the indoor outdoor units connection wires NO Disconnect terminal 3 wire and measure Vdc between terminal 2 amp 3 from the outdoor unit E Is the Vdc fluctuate between 20
109. t to open the horizontal vane gently 1 Remove 2 covers and 2 screws at the bottom of front grille Figure 1 16 1 1 2 remove electronic controller 3 Hooks Top left amp right hand side 4 Remove the control board cover by releasing the 3 hooks Figure 2 89 9 Pulloutthe 10 Detach 6 connectors as labeled from the electronic controller electronic Then pull out electronic controller gently controller halfway Remove screw to remove terminal board complete Detach the connectors CN2 Black GND Green and CN1 White then remove the high voltage generator 4 CN STM4 Remove the 7 3 indicator complete l an CN CLN then detach the TEES connectors CN DISP and CN RCV 5 Detach the earth wire screw terminal wire Brown terminal wire Black terminal wire Red and earth wire screw Green Figure 3 Figure 4 16 1 1 3 remove discharge grille 12 Pull out to remove the drain hose from the discharge grille 11 Detach the bottom plate then remove 2 screws of the discharge grille 13 Then pull the discharge grille downward gently to dismantle it Figure 5 90 16 1 1 4 To remove control board 14 Remove the 4 screws holding the control board then pull out the control board Figure 6 16 1 1 5 To remove cross flow fan and indoor fan motor the cross flow fan and fan motor axis Figure 7 91 17
110. tely for 3 minutes Model QE9NKE NE12NKE QE12NKE Operation Mode X A Y A X A Y A Cooling Soft Dry A 4 12 5 72 Cooling Soft Dry B 3 51 5 18 14 76 14 76 Cooling Soft Dry C 3 51 5 18 Heating 5 41 7 74 4 The first 30 minutes of cooling operation will be applied Outdoor air temperature 13 1 3 IPM Power Transistor Prevention Control A Overheating Prevention Control 1 When the IPM temperature rises to 100 compressor operation will stop immediately 2 Compressor operation restarts after 3 minutes the temperature decreases to 95 C 3 If this condition repeats continuously 4 times within 20 minutes timer LED will be blinking F96 is indicated B DC Peak Current Control 1 When electric current to IPM exceeds set value of 20 2 A the compressor will stop operate Then operation will restart after 3 minutes 2 Ifthe set value is exceeded again more than 30 seconds after the compressor starts the operation will restart after 1 minute 3 Ifthe set value exceeded again within 30 seconds after the compressor starts the operation will restart after 2 minutes If this condition repeats continuously for 7 times all indoor and outdoor relays will be cut off timer LED will be blinking F99 is indicated 47 13 1 4 Compressor Overheating Prevention Control e Instructed frequency for compressor operation will be regulated by
111. tion cable Replace the wire if the existing wire from concealed wiring or otherwise is too short 6 Bind all the indoor and outdoor connection cable with tape and route the connection cable via the right escapement 27 7 Remove the tapes and connect the power supply cord and connection cable between indoor unit and outdoor unit according to the diagram below Terminals on the outdoor unit Colour of wires connection cable Terminals on the indoor unit Power supply cord Terminals on the isolating devices Disconnecting means 8 Secure the power supply cord and connection cable onto the control board with the holder 9 Close grille door by tighten with screw and close the front panel Terminal Board Control Board Earth wire longer than others AC wires for safety reason ili 2224 O4 QO Recommended length mm Recommended b c d length mm 55 95 95 50 4035 60 isolating Devices Outdoor unit Connection cable A WARNING This equipment must be properly earthed Note e Isolating Devices Disconnecting means should have minimum 3 0 mm contact gap e Ensure the colour of wires of outdoor unit and the terminal Nos are the same to the indoor s respectively Earth wire shall be Yellow Green Y G in colour and longer than other AC wires as shown in the figure for the electrical safety in case of the slipping
112. ure Caution before remove and connect the component sensor 1 Is the connector connection normal NO e Connector poor contact e Correct the connection YES Check the outdoor air temperature sensor e Plug out connector from the outdoor unit PCB Measure the resistance of the outdoor intake air temperature sensor Is the measured resistance of the outdoor intake air Defect in outdoor intake air temperature sensor temperature sensor matches the value specified in its Replace the outdoor intake air temperature characteristic chart sensor YES e Detect in outdoor unit PCB e Replace the outdoor unit PCB Sensor Thermistor Characteristics temp Sensor V Intake Air Temp Sensor Resistance 3 10 0 10 20 30 40 50 P Temperature 65 15 4 8 H24 Indoor Pipe Temperature Sensor 2 Abnormality Malfunction Decision Conditions e During startup and operation of cooling and heating the temperatures detected by the indoor heat exchanger temperature sensor 2 are used to determine sensor errors Malfunction Caused e Faulty connector connection e Faulty sensor e Faulty PCB Troubleshooting When abnormality indication starts again Check the connector connection For safety reason and to prevent component Plug out connector from the indoor unit PCB breakdown always switch off the power e Measure the resistance of the indoor pipe temperature Caution before remove and conne
113. uring unit is OFF if nanoe G operation is activated nanoe G individual operation starts nanoe G operation stop condition o When OFF ON button is pressed to stop the operation When nanoe G button is pressed o When OFF Timer activates nanoe G operation pause condition o When indoor fan stop during deice odor cut control thermostat off etc nanoe G operation resume after indoor fan restarts When indoor intake temperature gt 40 C nanoe G operation resume after indoor intake temperature lt 40 C continuously for 30 minutes Indoor fan control o During any operation mode combines with nanoe G operation fan speed follows respective operation mode However nanoe G system enabled when fan speed z 500rpm to ensure proper negative ion distribution nanoe G system disabled when fan speed 500 rpm o During nanoe G individual operation only Auto Fan Speed and no Powerful operation is allowed Even if Fan Speed button is pressed no signal is sent to the unit and no change on remote control display Auto Fan Speed for nanoe G operation changes from SHi to Hi after 4 hours of operation Airflow direction control o During any operation mode combines with nanoe G operation airflow direction follows respective operation mode o During nanoe G individual operation only Auto Air Swing is allowed Even if Air Swing button is pressed no signal is sent to the unit and no change on remote control display Timer control o When
114. voltage between P and N terminal at the outdoor unit PCB YES Is the DC voltage between and N terminal normal between 28Vdc e Defect in PFC circuitry 285 315Vdc Replace the outdoor unit PCB NO Check the compressor winding resistance e off the power supply and disconnect the harness U V and W Measure the winding resistance between U V V W and W U Are the compressor s winding resistance U V V W W U uniform Replace the compressor z o YES Replace the outdoor unit PCB 15 4 24 F91 Refrigeration Cycle Abnormality Malfunction Decision Conditions During cooling compressor frequency Fcmax During heating compressor frequency gt Fhrated During cooling and heating operation running current 0 65A 1 65A During cooling indoor intake indoor pipe 4 C During heating indoor pipe indoor intake lt 5 C Multi Models Only o Gas shortage detection 1 A gas shortage is detected by checking the CT detected input current value and the compressor running frequency During startup and operating of cooling and heating input current 8 78 256 A Hz x compressor running frequency 0 25 o Gas shortage detection 2 A gas shortage is detected by checking the difference between indoor pipe temperature and indoor intake air temperature during cooling and heating Malfunction Caused Refrigerant shortage refrigerant leakage Poor compression performance of compressor 2 3

Indoor Unit Outdoor Unit CS-NE9NKE CS-NE12NKE CS-XE9NKE

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