BioCon CubeScan 500 Troubleshooting Guide
Contents
1. Flash Sie Cii Test Prini Exit PRINT a Move the cursor at Flash Store by up or down key Haspatal Hame MICURE TECHNOLOGY Set Dabe Trimi PAUA FF 198 Sv whet Mode Advanced Seon Resuli Balir push the Enter key Friii Eni Falur Cel p Flash Store Bi Test Print c Move the cursor by left or right key to on or off and PRINT Haspatal Hame RIC UKRE TECHNOLO Set Date Trimi MOR T IS Sv whens Mode Advanced Scam Resuli Ehk Prini Option Pato Ciny Flash Sime cir Text Prini PRINT Hos patel Name MOURE TECHNOLOGY Set Date Tiimi PA e EE I FF PS Sven Mode Advanced onan Hew Bae the Enter key to exit setup page Prank Coptic Palur Cini Flash Sie Cii Test Prini d Move the cursor to Exit by down arrow key Push PRIINI 14 MCube Europe version 01 2006 T BS S04 G 2 How can I only store the last scanned value in stead of highest value in Maintenance Mode only For this input ask your Medical Technical Department Maintenance Mode Maintenance mode can be used to adjust the system variables Set up of those variables follows the procedure below Check ID OK Erase Sector OK To enter the Maintenance mode push LEFT key Blank Check OK with ENTER key being pushed and then push Program OK PRINT key after the system is turned on and the Verify OK initial screen is displayed At this time the Programming is completed information as left is displayed on the screen Turn off th2. green Arrow after changing date time Set DateTime AMINORIS 19 00 System Mode Ainul Move the cursor to Exit by Print Option Value Only down arrow key Push the Enter key green ees ian Arrow to exit setup page MCube Europe version 01 2006 T BS S04 B How can I put in the Hospital Name in Advanced Mode only Reference P BS P01 Users manual Page 16 To put in the hospital name the system should be in the advanced mode To enter the SETUP mode push UP KEY red arrow Set Date Ti 2MIRORILS 19 00 ma a Move the cursor to System Mode by up or down key System Mode Standard Prini Option Vabue Only b Push the Enter key inside arrow keys Set DateTime 2002 08 15 19 00 System Mode b Standard c Push the left or right arrow key to select a desired Prini Option Value Only a mode Exit Standard Advanced a Set Date Tima 20020815 14 00 d Push the Enter key after changing system mode System Mlode Advanced Prini Option Vabue Only Exit Lear serunt Set Dwie Tima System Mode 20020815 14 00 e Move the cursor to Exit by down arrow key Push the Advanced Print Option hee Only Enter key to exit setup page amp Exit RESET MCube Europe version 01 2006 T BS S04 To enter the SETUP mode Advanced push UP KEY red arrow P Hosp Hame Set Pat
3. is OFF but it is turned off when control in Control board the system is ON sometime Green LED is off when system is on No problem P BS P01 Users manual 5 5 No Scan head message is displayed during before scanning If not NOSCANHEAD Re Connect Is the ultrasonic probe connected message is displayed the Scan head Probe well to the main body when the scan button is P BS P01 Users manual pushed Test again after replacing Medical Technical Is open between the the 3rd and with other ultrasonic Departm 6th pin of the probe connector probe P BS S01 The message is displayed when Medical Technical Request service from the the 3rd and 6th pin of Probe headauarter Departm connector is short q P BS S01 6 No Paper message is displayed during printing no printed image Does printer module have thermal If not insert thermal P BS P01 Users manual paper paper Page 27 Turn the paper roll and try Check if the right side up again or adjust Print No image printed on the thermal of the thermal paper is Density Medical placed in the printer Technical Departm P BS S01 Paper roll does not fit in the Ceki menom oi ie P MC C01 Catalogue printer Donl Article BC5C 0002 MCube Europe T BS S04 Does message still appears even when there is paper Try again after replacing the control board 7 The system turns off while in use Is auto power off function active on in the setup menu of the Maintena
4. the black squares Maintenance Mode Is the FPC connector to the LCD Check if the connector is module well connected connected properly Check the voltage between the Medical Technical Control board ground and 12th pin Check if 22V 4 1V Departm of JPS P BS S01 Check the voltage between the Medical Technical Control board ground and 13th pin Check if 21V 4 1V Departm of JP5 P BS S01 Medical Technical Departm P BS S01 Try again after replacing Is the system turned off the LCD module MCube Europe version 01 2006 T BS S04 The system is not turned off Test again after replacing Medical Technical the Control board Departm P BS S01 4 The green LED is not turned on when the power adapter is connected Is green LED not turned on even Yes gt Refer to item 2 a aiuamaaaaiad when the system is OFF No gt Refer to item 4 ni S S0 1 Check if connection of See procedure ne eae eae the charger in rolling cart P BS S03 h S or extension cord in the Rolling cart assembling connected to power case is OK Check the connection Medical Technical Is the 4 pin connector connecting 3 status and 1f not Departm 4 the Keyboard and Charging board connected connect 4 pin P BS S01 connected connector Medical Technical Green LED is not turned on even Replace charging board Departm when the system is OFF P BS S01 Green LED is on when the system Because of charging
5. 0 System starts up with white and black squares System starts up with white and No paper Properly inserted Yes go to No check the printer connector Replace control board or printer System is in the Maintenance Mode version 01 2006 Same result Medical Technical Department P BS S01 Changing into B mode image See P BS SO1 Page 42 Same result Medical Technical Department P BS S01 P BS PO1 Users manual Page 27 P BS PO1 Users manual Page 27 Medical Technical Department P BS S01 Change system to patient mode black squares See procedure L BS S03 11 Measurements scanned volumes are not accurate One displayed image bladder is not seen on the screen One displayed image bladder is not seen on the screen Scanned volume is different from catheterized volume Re angle the probe or move the probe away from the pubic bone Check image with point 8 Accuracy of the system is 20 0 699 ml Make sure that the images on the screen are correct and that the bladder is shown in the centre of the scanning See procedures P BS P01 Training T BS 03 Medical Technical Department P BS SO1 See procedures P BS P01 Training T BS 03 P BS P02 Users protocol MCube Europe T BS S04 3 Scanned volume is different from catheterized volume 12 Error Messages area targeting circle The probe should be placed 4 cm above the pubi
6. MCube Europe version 01 2006 T BS S04 Procedure TROUBLESHOOTING Goal Evaluate problem and solve it User Sales Representatives End users Indication After questions complains Possible actions Send in unit for repair maintenance Needed items BioCon 500 Cubescan BC500 1 Calibration phantom BCS5C 0008 Protocol L BS S03 Procedure calibration check User s Manual P BS PO1 Service Manual P BS SO1 Service request form L BS 03 A Table of Contents Page 1 System does not start up 2 2 System can t be turned off 2A 3 Initial screen is not displayed when turning on the system 2 3 4 The green LED is not turned on when the power adapter is connected 3 5 No Scan head message is displayed during before scanning 3 6 No Paper message is displayed during printing no printed image 3 4 7 The system turns off while in use 4 8 No image is displayed after scanning 4 5 9 Error in printing No feeding 5 10 System starts up with white and black squares 5 11 Measurements scanned volumes are not accurate 5 6 12 Error Messages 6 A How can I change the Time amp Date L B How can I put in the Hospital Name 8 C How can I change the print options 10 D How can I change thermal paper in the printer 11 E How can I change the brightness of the LCD screen 12 F How can I review all 12 scanning images 13 G How can I only store the last scanned value in stead of highest value 14 H How can I display the scan stat
7. be accessed by only qualified person 1 To go to maintenance mode press ENTER key 2 To return top menu press DOWN key menu DOWN key to return to the previous page 17 MCube Europe version 01 2006 T BS S04 gt Calibrat M2 Return Push ENTER key from the screen 3 above to Min Contrast 2 display maintenance set up menu as left Max Contrast 8 Store Mode Current Key manipulation Auto Power 5 minutes Use up down key to move menu items from the Print Density 8 OSAI Scan Status on Exit gt appears beside the current menu item To replace the item value push ENTER key while the P is still displayed for the corresponding item To change the item value scroll until the desired value appears by using left right value and push ENTER key Refer to the table below for the details When the set up is done push LEFT key with ENTER key being pushed and then push LEFT key Check ID OK to display the initial screen without having the Erase Sector OKI checkers during rebooting At this time the Blank Check OKI information as left is displayed on the screen And Program OK then turn the system off Verify OK Programming is completed On off control scan status information which shows how much current scan is centered 18
8. e Trimi JF OATS 19 00 Syston Mode Advanced b Push the Enter key inside arrow keys Scan Resuli raian Prini Option Falme Cair Flash Store Chr Text Prini Ext Cacan remr a Move the cursor at Hospital Name by up or down key lt Setting Hospital Name c Move the cursor to a desired position and push the Enter key D HIJ Q TUY W e g M i Lea e SETS e d After finish input the name move the cursor to DONE Aackhpace Gea DONE Push the Enter key i O F SETUAT lt Setting Hospital Name AICUBE TECHNOLOGY D HIJ QRSTUYW a 123 oT 9 RackSpace jas THON E hg C i F DLAN PRIME SETUAT Haspatal Hame MICUERE TETH OLIH Y Sit DateTime 2o0Raa TT I9 e Move the cursor to Exit by down arrow key Push the ee ARRAT Enter key to exit setup page Scan Result Canon Prini Option Falur Cony Flash Shwe cin Text Prini PEx Cacan Crewr MCube Europe version 01 2006 T BS S04 C How can I change the print options in Standard Mode Reference P BS P01 Users manual Page 15 To enter the SETUP mode push UP KEY red arrow Set Gate Time SRR OR 1S 19 00 M th t Print Opti b d K System Mode iiuna a IVIOVe the cursor at rrin ption Dy up OF GOWN Key P Print Option Value Only b Push the Enter key inside arrow keys Exit GaN ot RESETES PRINT Fig 3 17 c Push the left or right a
9. e system and again turn it on to have the checkers as shown left on LCD lt lt MAINTENANCE MODE gt gt The initial screen of the system is displayed after approximately 10 seconds of the appearance of Maintenance mode should be checkers At this time push RIGHT key with LEFT accessed by only qualified person key being pushed together to display the screen as left Push ENTER key to display maintenance setup 1 To go to maintenance mode press ENTER key 2 To return top menu press DOWN key menu DOWN key to return to the previous page 15 MCube Europe T BS S04 gt Calibrat M2 Return Min Contrast 2 Max Contrast 8 Store Mode Current Auto Power 5 minutes Print Density 8 Scan Status on Exit Check ID OK Erase Sector OK Blank Check OK Program OK Verify OK Programming is completed version 01 2006 Push ENTER key from the screen 3 above to display maintenance set up menu as left Key manipulation Use up down key to move menu items from the menu gt appears beside the current menu item To replace the item value push ENTER key while the P is still displayed for the corresponding item To change the item value scroll until the desired value appears by using left right value and push ENTER key Refer to the table below for the details When the set up is done push LEFT key with ENTER key being pushed and then push LEFT key to display the initial scree
10. ions Short key Function Remark Eerie Turns over another images of 12 Displays 2 images Images on LCD Regulates contrast of images on 4 Enter steps Rotates 4 steps Regulates LCD brightness to enera brighter Regulates LCD brightness to Enter darker 12 MCube Europe T BS S04 F How can I Reference R version 01 2006 review all 12 scanning images P BS PO1 Users manual Page 26 After having a scan result on the LCD screen see below 150 ml Current 230ml 250 mi Ready to Sean Ca a RESET SCAN result B Mode eview other images displayed per 2 images on LCD Screen Short key functions Short key Function Remark eer tac Turns over another images of 12 Displays 2 images images on LCD Enter contrast of images on 4 Rotates 4 steps 13 MCube Europe version 01 2006 T BS S04 G 1 How can I only store the last scanned value in stead of highest value see also G 2 below in Advanced Mode only ON 1 Stores the maximum SCAN RESULT of one session in Flash memory 2 SCAN RESULT will not be deleted if the power is put off and back on OFF 1 Flash memory does not store any data To enter the SETUP mode Advanced push UP KEY red arrow Finspi Hame MICUHEE TETH OLIH Y Set Date Tre POOR IT 192 Sv whe Mode Advanced Scan Result Bada b Push the Enter key inside arrow keys Prin Option Fatur oniy
11. n without having the checkers during rebooting At this time the information as left is displayed on the screen And then turn the system off Appoints which one to store from the current session In case of current the last scanned value is stored Store Mode maximum volume is stored And in case of maximum the image data with Inapplicable at present but an upgrade is scheduled in the near future 16 MCube Europe version 01 2006 T BS S04 H How can I display the scan status in Maintenance Mode only For this input ask your Medical Technical Department Maintenance Mode Maintenance mode can be used to adjust the system variables Set up of those variables follows the procedure below Check ID OK Erase Sector OK To enter the Maintenance mode push LEFT key Blank Check OK with ENTER key being pushed and then push Program OK PRINT key after the system is turned on and the Verify OK initial screen is displayed At this time the Programming is completed information as left is displayed on the screen Turn off the system and again turn it on to have the checkers as shown left on LCD lt lt MAINTENANCE MODE gt gt The initial screen of the system is displayed after approximately 10 seconds of the appearance of checkers At this time push RIGHT key with LEFT key being pushed together to display the screen as left Push ENTER key to display maintenance setup Maintenance mode should
12. nce mode Is the system turned off with the message of BATTERY LOW SYSTEM WILL BE TURNED OFF When auto power off function is active system will be turned off if no key input is made during the fixed time Turn off the system to protect the battery module if the power is insufficient Try again after charging 8 No image is displayed after scanning In this case the mode showing the scan result is set as CONTOUR Normal Image Scanned image from open object in air No bladder volume empty bladder 0 ml Image when the transducer connection is Open Check the resistance from the ultrasonic probe connector to the 18th and 20th pin version 01 2006 Medical Technical Departm P BS S01 Medical Technical Departm P BS S01 If the system turns off after a few scans and the battery has been charged renew the battery P MC C01 Catalogue Article BC5C 0005 This can be changed into B mode image See P BS SO1 Page 41 Make sure that the probe dome is faced downwards during scanning in air as when you scan a patient Medical Technical Department P BS S01 MCube Europe T BS S04 Error in transducer connection Retry after replacing the probe Check if SCAN RESULT is set as CONTOUR Yes retry after setting as B MODE No request service from the headquarter 9 Error in printing No feeding Thermal Paper Motor sound Not solved 1
13. rrow key to select a desired Set DateTime ARIA OR 1TS 14200 mode System Mode Advanced Prini Option All Planes Fait Raw Image Walls All Planes Value Only aR d Push the Enter key to finish print option change Set Date Tima SROROR 15 19 00 M th to Exit by d k Push System Mode Bimma e IVIOVe tne Cursor tO EXIt DY GOWN arrow Key FUS Print Option Value Only the Enter key to exit setup page P Exit can c Reser 10 MCube Europe version 01 2006 T BS S04 D How can I change thermal paper in the printer Reference P BS PO1 Users manual Page 27 a Open the printer cover as the left image b Grab a printer paper in one hand as the left image and slightly pull out the paper to insert in the paper cart by using the other hand Make sure that the printable side is facing the pint head see left image c Close the printer cover after inserting papers in printer cart 11 MCube Europe version 01 2006 T BS S04 E How can I change the brightness of the LCD screen Reference P BS PO1 Users manual Page 26 Regulating the LCD brightness Press the enter button in the centre see blue arrow and at the same time the arrow button pointed upwards brighter or the arrow button pointed downwards darker see red arrows Short key funct
14. s on the midline lower abdomen Apply ultrasonic gel on probe cap evenly no air trapped in Gel Obese patients Probe below belly The scan button on the probe should be on the right side of the patient The gender should be selected Perform a Calibration Check between 121 139 ml result Negative P Send unit to Medical Technical Department for Calibration version 01 2006 P BS P03 Protocol for ward P BS P04 Quick reference P BS P05 14 Protocols per ward T BS 07 Learning package L BS S03 Calibration check Medical Technical Department P BS SO1 NO DATA AVAILABLE No measured data or See point 8 viewing B mode image BATTERY LOW See point 7 RECHAGE BEFORE NEXT USE Poner onI SYSTEM WILL BE TURNED OFF 8 NO PAPER No printer paper See point 6 amp 9 NO SCANHEAD No connecting probe See point 5 MCube Europe version 01 2006 T BS S04 A How can I change the Time amp Date in Standard Mode Reference P BS PO1 Users manual Page 13 To enter the SETUP mode push UP KEY red arrow AMADES 19 00 Standard Move the cursor at Set Date Time by up or Value Only down key Push the green arrow Enter key GEN ie RESETE Move the cursor to the position by left or right Set DateTime 2008 15 19 00 System Mode Standard arrow key push up or down key for selecting Print Option Value Only digits Exit Push the Enter key
15. us 17 MCube Europe version 01 2006 T BS S04 1 System does not start up Is POWER key pressed for more than second The system operates when P BS P01 Users manual pressing the POWER key P BS P02 Users protocol for more than 1 second Medical Technical Measure the voltage of battery More than 7V Departm module Renew Battery Article BCSC 0005 P BS S01 P 22 Back side main unit In compartment If not connected connect the battery module Is battery module connected 2 System can t be turned off The system operates P BS P01 Users manual Is POWER key pressed more than when pressing POWER _ P BS P02 Users protocol 1 second key for more than 1 second Turn the power off by Medical Technical Is the system not turned off even removing the battery Departm when pressing the Power key for module from the system P MC C01 Catalogue more than second And exchange control Article BCSJ 0001 0007 boards 3 Initial screen is not displayed when turning on the system The system is to cold Wait until the unit has Should be between warmed up 18 C 10 40 C Is the backlight flickering on the LCD screen See point E P BS P01 Change system to patient mode See procedure L BS S03 Check if the connector Medical Technical Is backlight on in LCD for backlight of LCD is Departm connected properly P BS S01 Medical Technical Departm P BS S01 System starts up with white and System is in
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