Service Manual For
Contents
1. Number 301 037 SSW 321 F ISSUE 4 01 5 0 INSTALLATION NOTES amp ASSEMBLY INSTRUCTIONS 5 1 Using a 301 037 security tool sold separately loosen and remove the security screw 5 2 The security tool is for a standard 5 32 button head screw generally used on the framework of the phone booths 5 3 Separate the cover assembly from the backplate assembly 5 4 The backplate assembly may be installed on any standard backboard 5 5 Run the inside station wire through the backplate assembly and terminate on the RJ11C modular jack on the backplate as depicted on the following page The CEECO provided modular jack must be used as it contains required over voltage protection 5 6 The use of a gas tube station protector is recommended The station ground should not exceed 50 ohms 5 7 Plug the modular line cord from the cover assembly into the RJ11C terminal block 5 8 Dress the line cable away from the security screw and install the cover assembly by inserting the tabs into the slots on top of the backplate 5 9 Secure the cover assembly by tightening the security screw A Never install telephone wiring during a lightning storm B Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations C Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface D Use caution when installing or modifying telephone lines S2. K SSW 321 F ISSUE 4 01 8 0 SPECIFICATIONS INPUT POWER LOOP CURRENT IMPEDANCE SIGNALING HEARING AID COMPATIBLE ENVIRONMENTAL RINGER EQUIVALENCY TYPE JACK TELEPHONE COVER DIMENSIONS MOUNTING WEIGHT FCC REGISTRATION UL LISTED NO C O Line Powered 23mA min to 80mA max 600 ohms DTMF Meets EIA standards Temp 30 C 22 F to 60 C 140 F Humidity 0 90 non condensating 0 4A RJ11C Brushed 16 ga Stainless Steel 5 Wx 10 3 4 H x5 1 2 D Handset on hook Vertical surface mount 7 lbs BW 88T7 13717 TE T 60F5 9 0 PARTS LIST QUANTITY 1 ere ererrrere ACCESSORIES 1 OPTIONS 1 730 ANS 301 106 32 1 401 009 301 009 301 528 301 592 301 018 321 015 321 016 301 052 301 054 301 037 301 106 18 1 301 106 12 1 301 106 XX IVC SSW 321 F ISSUE 4 01 PART NUMBER DESCRIPTION 730 Metal Button Tone Dial 32 ACH Handset w steel Lanyard and Swivel Ringer Network Mechanical Hookswitch or Magnetic Hookswitch Modular Cord Stainless Steel Backplate 1 4 20 x 3 4 Security Screw Grommet Modular Jack Security Tool 18 armored cord handset with lanyard and swivel 12 armored cord handset with lanyard and swivel Other Length Handsets XX denotes cord length Volume Control Push Button and background noise reduction SSW 321 F ISSUE 4 01 10 0 10 1 10 2 10 3 FCC NOTICE FCC REGISTRATION AND REPAIR INFORMATIO
3. N Your new telephone has been registered with the Federal Communication Commission FCC in accordance with Part 68 The FCC requires that you be advised of certain requirements involving the use of this telephone CONNECTION WITH THE NATIONWIDE TELEPHONE NETWORK The FCC requires that you connect this telephone to the Nationwide Telephone Network through a registered jack provided by the telephone company in your area This jack is a modular outlet which you can order from your local telephone company NOTIFICATION TO THE TELEPHONE COMPANY Before connecting this telephone the FCC requires that you notify your local telephone company business office The number is in the front of your phone book Tell them The line to which you will connect the telephone your phone number and the telephone s FCC registration number and ringer equivalence number These numbers are listed in section 8 0 The FCC further requires that you notify your local telephone company when permanently disconnecting this telephone SSW 321 F ISSUE 4 01 11 0 REPAIR AND RETURN INFORMATION 11 1 WARRANTY REPAIR Any device returned requiring warranty service repair or credit must be accompanied with a Return Material Authorization RMA Form It must include RMA Number return shipping instructions original purchase order number serial number and special marking instructions A tag with the trouble observed must be attached to the defective u
4. SSW 321 F ISSUE 4 01 Service Manual For SSW 321 F IP Voice over Internet Protocol ACH Handset cord length Inches M Magnetic Hookswitch CCH Coiled cord length __ Feet 5 10 or 15 BK Braille Keypad PBVC Pushbutton volume control on Handset IVC Internal Volume Control amp C Background noise reduction on Background Noise Reduction Handset ACH Handset Color BR Braille emergency Plate Red Yellow or White A Communication Equipment amp Engineering Company 519 S W Park Street Okeechobee FL 33313 Phone 863 357 0798 Fax 863 357 0006 Email info ceeco net Web www ceeco net SSW 321 F ISSUE 4 01 Table of Contents Important Customer Information esent 1 1 0 Introduction eese aa A itte nt Raani 2 2 0 General Description sessi ntt tentent nitent ttti 2 3 0 OTLAN a E E EE 2 4 0 Recommended Tools amp Test Equipment 2 5 0 Installation amp Assembly seen tenente 3 4 EUM IBI E 4 7 0 Troubleshooting e eh acr edes 5 8 0 SpecifiCatiOTISu u rc teeteete iterare deed erteilen ere recette cadenas 6 9 0 Parts Listina aictata tec a AN A 7 TU O ECC Notice Ae A E I LM xU Le E as 8 11 0 Repair and Return esistente tnnt tnnt ttn ttti ttnt tennis 9 12 0 Warranty Policy 2 2 heretice cadnade deci ite este itte kanui 10 SSW 321 F ISSUE 4 01 IMPORTANT INFORMATION FOR CU
5. STOMER Please fill in before you continue The following information is necessary when calling CEECO for assistance MODEL NUMBER SSW 321 F SERIAL NUMBER DATE MANUFACTURED LOCATION INSTALLED For us to better serve you please have this information available when calling for technical support CEECO Communication Equipment amp Engineering Company 519 S W Park Street Okeechobee FL 34972 863 357 0798 Voice 863 357 0006 Fax SSW 321 F ISSUE 4 01 1 0 INTRODUCTION The practices in this manual provide installation and maintenance information for CEECO Telephone Model SSW 321 F which is a mini Stainless Steel Wall Telephone The information in this manual is subject to change without notification For information not included in this manual please call or write CEECO Customer Service 519 S W Park Street Okeechobee FL 34972 863 357 0798 PHONE 863 357 0006 FAX 2 0 GENERAL DESCRIPTION The CEECO model SSW 321 F is a Mini Wall Telephone equipped with a metal button tone dial Designed for wall mount and includes mounting backpate The telephone is designed for special applications where a telephone must be both sturdy and attractive 3 0 OPERATION Lift the handset After dial tone is heard dial your number using the keypad Normal phone operation follows 4 0 RECOMMENDED TOOLS AND TEST EQUIPMENT Volt Ohm Meter 1 4 Nut Driver Flat Blade Screw Driver Security Tool CEECO Part
6. SW 321 F ISSUE 4 01 5 10 Over Voltage Protection Wiring Diagram on 10 m i L L NP LINE TNE HDNE 4 IN mv OUT Es N t L2 L GE NS i FUSE 025 AMP Sis 2RPOPR ITA RY i PROPRIETARY T 1 THIS DRAWING AND FROM A THEREIN IS CONFIDE N ROPERTY OF CEECO l LINE REPRODUCED OR DISCLOSED TO A T MANNER WHATSOEVER OR USED FOR ANY PURPOSE YELLOW THE THAN THE SPECIFIC PURPOSE FOR WHICH i IT IS PROVIDED TO YOU WITHOUT THE PRI BLACK WRITTEN PERMISSI F CEE FROM TO CHASSIS REE PHONE 6 0 TESTING 1 Connect the phone to a phone line or a DTMF phone test set 2 Liftthe handset dial tone is heard 3 Diala number The transmitter is muted while the phone is dialing 4 Normal phone conversation is allowed Place the handset on hook Place a call into the phone 6 Normal phone conversation is allowed SSW 321 F ISSUE 4 01 7 0 TROUBLESHOOTING GUIDE Always visually check the phone for loose or shorted wires damaged terminals or damaged parts PROBLEM NO DIAL TONE POSSIBLE CAUSE LINE CORD RJ11C CONNECTOR NETWORK HANDSET DIAL PC BOARD PROBLEM DIAL TONE IS DISTORTED POSSIBLE CAUSE NETWORK HANDSET DIAL PC BOARD PROBLEM TRANSMITTER DOES NOT TURN ON POSSIBLE CAUSE HANDSET NETWORK DIAL PC BOARD PROBLEM PHONE DOES NOT DIAL POSSIBLE CAUSE DIAL PC BOARD KEYPAD PROBLEM RINGER DOES NOT OPERATE POSSIBLE CAUSE RINGER NETWOR
7. he factory CEECO will then repair or replace any defective parts and return them to the buyer free of charge PRINTED CIRCUIT BOARDS Printed circuit boards should not be repaired in the field If a unit is found to be faulty replace it with another unit and return the faulty unit to CEECO for repair Modifications by anyone other than CEECO will void the warranty SSW 321 F ISSUE 4 01 Who we are CEECO has been engaged in the telecommunications industry for over 80 years As a premier designer and manufacturer of both standard and custom telephone solutions CEECO is dedicated to meeting customer s needs Whether the application is Emergency Security Weatherproof Courtesy or Public Telephones CEECO remains committed to delivering high quality and proven technology to this broad range of applications In order to provide effective solutions CEECO stands strong in its ability to understand the unique requirements of its customers and the markets they serve This understanding has allowed CEECO to develop a family of products that offers off the shelf solutions customized options or OEM designs to meet unique customer or application requirements In addition to telephone solutions CEECO manufactures and provides telephone equipment such as telephone kits hook switches dials printed circuit boards and keypads Whatever the application may require CEECO is prepared to offer affordable solutions that are Built to Last with cus
8. nit This information must be inside the shipping container 11 2 DIRECT ALL INQUIRES TO CEECO Repair Department 519 S W Park Street Okeechobee FL 34972 863 357 0798 11 3 NON WARRANTY REPAIR CEECO will repair equipment out of warranty for a set charge plus parts The customer must pay the shipping costs both directions 11 4 RETURN FOR CREDIT Material may be returned for credit only with prior approval Material authorized for return is subject to a 2096 restocking charge based on the manufacturer s list price Return Material Authorization must be requested within 30 days after original shipment Items returned for credit must be returned in their original shipping container SSW 321 F ISSUE 4 01 12 0 Warranty Policy 12 1 12 2 10 GENERAL CEECO guarantees its products to be free from defects in material and workmanship for a period of 365 days from the date of original purchase CEECO s obligation under this warranty is limited to repair or replacement of any part found to be defective by CEECO UNDER NO CIRCUMSTANCES shall CEECO be liable for loss damage cost of repair or consequential damages of any kind which have been caused by neglect abuse or improper operation of equipment CEECO will repair or replace any unit during this period if found to be defective for reasons other than abuse and improper use or improper installation It is the buyer s responsibility to return the defective unit to t
9. tomer support that lasts the life of the product CEECO is proud to manufacture our telephones in the USA Contact Us 519 S W Park Street Okeechobee FL 33313 Phone 863 357 0798 Fax 863 357 0006 Email info ceeco net Web www ceeco net H pid 519 S W Park Street R Okeechobee FL 33313
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