HP Color LaserJet CM6030 CM6040 MFP Service Manual
Contents
1. 1149 Non volatile 1149 Hard disk drive memory sse eene ana 1149 Safety statements x tpa I La erre dad 1150 Laser safety m 1150 Canadian DOC regulations 2 nana aaa nana aaa aaa 1150 VCCI statement Japan 00 44 1 1 0 0 aaa nana aaa nana aaa na 1150 Power cord statement enne nnne nnne nnne 1150 EMI statement Korea nenea nana amana nana 1150 EMI Statement Taiwan tt a d 1151 General telecom statement men nenea nenea nana nana ana ana na 1151 Laser statement for Finland A 1151 Substances Table China pie td a ae a 1152 TEE 1153 ENWW2. ee 729 Stapler stacker output bin capacities essen 734 Booklet maker output bin capacities 735 Removal and replacement terns 736 Intermediate paper transfer unit IPTU 244022 4 736 IP odii Re o Mi E AN ntis 736 CESA 738 Rear COVO O ec es 740 Fan UNI uite italie iuis fa A Ene tee med 744 Right belt drive unit 44 745 Left belt drive 200 nn ntt 748 Finisher lock assembly 750 IPTU paper feed motor 1 v PEE 752 IPTU paper feed motor 2 753 IPTU driver PCAS i ANC aaa aa ae tadas 754 Stapler stacker and Booklet maker sse enne 755 Identify the booklet maker and stapler stacker 755 Remove the booklet maker and stapler stacker from the printer 756 External GOVels ei e duit reete de pepe 759 Entrance lower guide assembly 759 760 EE E 761 Front foot 762 Rearfoot Cover ote iaa 762 Front inside upper 763 Front inside lower cover booklet maker onl
3. 72 Load custom size media into tray 2 3 4 73 large size paper into Tray 3 4 0 5 74 Load letierhead pre printed or pre punched paper 74 Change the Image Rotation 75 Choose the correct orientation for loading letterhead pre printed or pre piinched paper REPRE 75 COMISII TEE 80 Configure tray when loading nana amana ana 80 Configure a tray to match print job 05 80 Automatic media type sensing auto sense 80 Auto sense Seling Em 81 Select the paper by source type or size 2 2 2 2 81 81 Type and SIZE pat 82 Choose an output location a aa a i Ea aat 83 Standard Output DINS e 83 Optional output accessories nenea nana nnne nennen nnns 83 3 bin stapler stacker features 044 40000 84 Booklet maker finisher 84 Accessory walkaround sessist eeens inknn RENNARAR nennen nennen nnne 84 Use the booklet making feature errespetu rannig naaa nennen 85 Create a booklet from the print driver 86 Create a booklet from 86 Configure
4. 685 Staple unit ze dac de dco aaa ta Pel 688 689 Stack operation stapler stacker and booklet maker 691 Output bin operation cena neam 691 Shutter operat coca a 693 Jam detection dM TE E II EE 694 Power SUDply NN ciii ite eit icit tte 695 Powsr supply nnns 695 Bietection function nennen 695 HP Booklet Maker Finisher accessory 0 1 696 operation RE 696 Basic operation of the stacker unit 696 Electrical circuitry of the stacker unit esses 696 Basic operation of the booklet maker unit 697 Electrical circuitry for the booklet maker 698 Feed drive system 698 Paper delivery path booklet maker only 703 Basic operation for the booklet maker sss 704 Control of the inlet flappers 708 Control of paper movement nennen 711 Alignment of paper 4 0 00 nenea nennen enhn nnn entres sesenta 713 Control the phase of the cre
5. 291 Primary transfer roller disengagement motor 0 0 292 Print cartridge drive unit yellow and magenta 293 Print cartridge drive unit cyan and 298 Print cartridge interface PCA cyan and 299 Print cartridge interface PCA yellow and magenta 300 Main drive unit a ia lish de e Ee a dd tn 301 Cartridge fan duct iu ee aaa a eb im pad x ve E eR M Ped vs 303 Duplex switchbagoktray 2 eite He hee ite ta at d ede i ma e a 304 Front IOWEr COVer TURN IDEO 305 INNER COVED ED xm 306 per 308 RIgNUUPPEr COVER c e edle ee eat t eut 309 Front door ete te ee a 310 Front door assembly annonces 311 Color misregistration and image density sensor 312 Pressure release sensor UMT inci 313 CNN t PLI 315 Laser scanner assembly yellow and 316 Laser scanner assembly cyan and black 319 TM TH 322 Duplexing reverse UNE eTrans talas illo 323 Face down delivery 324 Face down vo 326 RIGE assembly etcetera dede no a ence Rag 327 Duplexing feed Unit seditio ER ESSO eR Eden d 329 Multipurpose tray Tray 1 pickup mnn 331 Thermoplle Unt nai cate ea tza te oec tren pee ta dai bet EUR Pa dL NUR F
6. ue a bi 1139 Appendix C Regulatory information XX Compliance with FCC regulations 0 1142 Declaration of 1143 Declaration of Conformity 2d cete c ias 1144 Environmental product stewardship 1145 Protecting the environment nnn nn nnns 1145 Ozone productioN tates R A 1145 Power CONSUMPRION nnns 1145 T 1145 Paper USC e o ia a a a ar 1145 PASES ER e a 1145 HP LaserJet print supplies nene nenea nea a ana aaa aaa 1145 Return and recycling instructions 1 nana manea amana anna 1146 United States and Puerto 1146 Multiple returns more than one cartridge 1146 Single returns A IP 1146 SHIPPING SE a 1146 Non U S set aia eter NN ete daia oda 1146 HET UT EE 1146 Material restrictions A 1146 Disposal of waste equipment by users in private househaids in the European UMON EET 1147 Material Safety Data Sheet MSDS nenea nenea 1147 For more information An AA 1148 Certificate of volatility nA eda pie deren eee APER IE D 1149 TYPOS OL MEMORY A REN aaa aaa nC 1149 Volatile memory ser ia
7. 427 Tools for troubleshooting j M 429 Internal print quality test pages 4 nennen nennen nnn nennen 429 Print quality tro roleshooting 2 429 Diagnostics page asss a 429 Cleaning aa 430 Configuration pages 1 ana nana amana 431 Configuration page cocer eit tai 431 HP embedded Jetdirect page nenea en 433 Embedded protocol page sse 434 Finding important information on the configuration pages 435 Solve performance problems nenea nea nana nenne sinerent nenne 436 Solve connectivity problems a A dx cu dean bras e Ee eade 437 Solve direct connect problems nenea anna nns 437 Solve network connectivity problems sse 437 Solve network printing problems nenea 437 Verify communication over the network 438 Control panel message types 424224 100 439 Control panel messages nenea nea nana aaa nennt 440 Evon log Messages e nipon aa on eser atat a Ea aul ai Vaca 510 Pintan OVO e al 510 Show an eventilogi RP aaa aaa oa a a oa a aa tar a a d
8. ei 391 Scanner fari ec ie a e d bero i ltda ial eut a aa pa ot ea 393 SCB iane 394 Control panel fan iade e vec LL deu t dom ged 395 Fahiilter xoti aate creed tunt 396 a EM tm 397 ADF assembly rnana oed tuto eed neo a pi a 397 ADF inp titray Sensors coim tite Cx tere de Fes 399 Separation floor assembly mmm aaa nana aaa 401 DIVEIter i TUE 403 RN sc ao atei ada iei i P este ai esiste n nue ul mes 404 Hinge assemblas nenne nnn nnns 406 Float assembly 424 ci sutat c tede e ele tle 407 White backing ete M tet Lite Lee ER seis 410 Frontend Cover ido ete e er pt e gente o ge ien 412 Rear end cover Cap 414 xi ADF and wire harness 417 nemi cte E 419 7 Solve problems INTOdUCION E E 422 Troubleshooting Proces S nasienne N nnne aaa 423 Determine the problem source 1110 name amana ranas 423 Pre troubleshooting checklist 1 423 Troubleshooting checklist sesse Aai 424 Troubleshooting flowchart sss 426 Power Subsystem zu E 427 Power on checks ON a 427 Power on trovo csnooting overview
9. nenea eee 188 Multipurpose tray last paper detection 189 Paper loo EE 190 Skew feed prevention 4 4 100 191 Paper type detection 192 Feed speed control 193 FUSING and delivery UNIT ceo ae repete ot tete bue ral eu dva 195 eee S EIU ee atm EE 195 Pressure roller pressurization 196 Benet aep E n 197 Duplexing reverse and feed 198 Jam dolec at 199 Optional input trays da a d 201 Paper feeder pickup and feed operation 204 Scanner Component au A Fu 206 Product DOArdS ERE 207 Scanner system block diagram 2 cccccceeeeeneeececeeeeeeaeeeeeeeeceaaeeeeeeeeseaeeeseaeeeseeeeeeaeeseaes 208 Scanner image data path 2 2 440 22 0 0000 nnne trennen 209 Scanner power topology rennen nennt nnn nnns 210 Scanner power States aa ce ai i aa ut a Dc a a na 211 Sensor topologie cita te dienes rat ta 212 Boards OS c 215 Scanner operation TlOW ieri sa reser tetto aa patat 217 EE E all ada creer ee bau 221 l s wicVa T 221 ADF simplex print
10. 122 Clean the product interior mmm eee nnne aa anna 122 ENWW Clean the 3X500 sheet input 1 22 essent nnns 124 Clean the IPTU Na aaa oda coana usa EIE 125 Clean the touchscreen ci ae aaa aa sar a aa i a a leas 125 Clean the scanner glass aaa ana 125 Cleaning the ADF delivery system 4 4 4001000 126 Clean the ADF delivery svsiem 126 Clean the ADF rollers 127 ADE maintenance el ta ILI ia 129 Calibr te the sc nner side a aaa te a a d tai ant a da es al te 130 Upgrade the firmiware 5 aa ca aa aaa a e ll ial ta aaa aia Gaus aaa call ia a i aa 131 Determine the current firmware version 131 Download new firmware from the HP Web site 2 131 Transfer the new firmware to the 131 Use FTP to upload the firmware through a browser 131 Use FTP to upgrade the firmware on a network connection 132 Use Web Jetadmin to upgrade the firmware 133 Use MS DOS commands to upgrade the firmware 133 Use the HP Jetdirect firmware oocccccncnccccononoonn
11. nnnm nnn 254 Multipurpose tray guide Tray 1 unit mmn 258 Cassette Tray 2 pickup nil m e EH RH PL ad ct RS 259 Heardeft cover uec tet um p MEER REM 260 Rear righi COVE set a ta i Pepe aes a i d 261 i a RP 262 Low voltage power supply 263 High voltage power supply PCA A eee nn amana 264 Lifter driveiuniti eee E 266 FUSer motor O S d a 269 Intermediate transfer belt ITB motor mmm nene nana anna 270 Face down output 271 Lett COVE dt a a a d at Da AR 272 Laser scanner fan duct o Bet Rott nte Da a a a ata Pr e aa ada 273 Print cartridge driver 7 nana nana nana 275 High voltage power supply 1 amana 277 Formatter Case oit E z Dare Hr RI M Aa a ARE z Du az icc at 279 DG controller n itte e Ca eU n a a e tar 281 Environmental Sernsor ten ee e pre Er ase a a a 283 MOON pe T 284 286 Print cartridge feed motor black 287 Print cartridge feed motor yellow magenta and 288 Cartridge ta Mit deer ceder teen iy ec elt qu DE Ree p ee aes 289 Laser scanner fan unit O 290 Fuser power supply
12. mmm eee nana 1018 SCANNING saci cat sa lt i aaa Da te aa 1034 Scanner assemblies eee 00 nea nana aaa aaa nana nana na 1034 Alphabetical parts list a 1068 Numerical parts list M M 1096 Appendix A Service and support Hewlett Packard limited warra xy statement nennen nene 1126 Print cartridge limited warranty 1128 Color LaserJet Fuser Kit Transfer Kit and Roller Kit Limited Warranty Statement 1129 Customer self repaly warranty service aaa nsn trennen nns 1130 Customer support i EE 1131 Availability of support and service nenea nennen 1132 HP maintenance agreements nenea nea name nau nana aaa ana ana 1133 On site service agreements mmm nenea nana nau nana 1133 Priority ONSITO service ta o lt tt dl tt 1133 NIE 1133 Weekly volume on site 1133 Appendix B Product specifications Physical Specifications aaa a aa 1136 Electrical specifications 1137 1138 ENWW xix Environmental
13. Default Send to Folder Options 0 00000 nennen 25 Default Print Optlons 3 ire 26 Time Sched lind a a a il 27 Management Melli lia 29 Initial Setup 31 Networking andi 31 a 38 E Mail Setup sasi cca aa ida 41 SENG Setup Menu ate 41 ENWW ii Device Behavior menu sta 42 Print Quality MENU zaien e at aa a al a a 49 Troubleshooting a a a a aa nein tine 53 Resets O 59 Service MENU ai ns osia oa di ia i i ti ot ti a Rl a d n dpi tn ia a a n a a 60 3 Paper and print media Understand paper and print media 62 Supported paper and print media sizes mean nana aaa aaa aaa 63 Supported paper types EE 66 Special paper or print media guidelines 68 Load paper and print media c ci atat ap aa see aaa level ER net aa aa nu n 69 Load Ta L UE eer 69 Print envelopes erre ce ta a ct aa a ba pa l a a ta ml a 70 Load trays 2 3 4 Or DAN stia casa ia ca ar n td cr ana d a ai a a Er gt it a dr ta 70 Load standard sized media into trays 2 3 4 5 70 Load undetectable standard sized media into Tray 2 3 4 and 5
14. ia da da aaa 510 Clear the eventlog PET 510 Event log message 511 Paper handling problems nenea nenea aaa aaa nana aaa ana 518 SEC M lah eis ede ra ed 518 Common causes of jams mmm nenea nenea amana aaa 518 SIUE ET 519 A 520 JAM SCMSOMS 520 AREA 1 Jams in the output 521 xii ENWW AREA 2 and 3 Jams in the fuser and transfer area 523 AREA 4 Jams in the duplex area see 530 AREA 5 Jams in Tray 2 and the internal paper path 534 AREA 6 Jams in 1 538 AREA 7 Jams in optional Trays 4 5 542 AREA 8 Jams in the optional finishing devices 546 AREA 9 Jams in the ADF sss ee 552 Clear staple mmm 553 JAM FOCOVOLY scie se o cae E E Pl ala E 557 Product feeds multiple sheets 557 Product pulls from incorrect 558 Product feeds incorrect page size mmm amana emana 558 Paper does not feed automatically 559 Paper does not feed from Tray 2 4 075 eee 559 Transparencies or glossy paper Wit not feed 560 Envelop
15. special mode test 592 Transfer motors test ON deis 592 o NM te 592 Image drum motors test int 592 CMY K laser test ure edt dtt 593 Fuser motor test ta aa Dia AM ee cnim a at denen 593 Fuser pressure release motor test sss 593 Color alienation motor test essen 593 ITB contact alienation test uU 593 Paper transport 1 594 Tray 1 pickup solenoid test sss 594 Tray 2 pickup motor test cette ie bata 594 Duplexer reverse motor 594 Duplexer refeed motor 1 594 Prnt slop TEST a ette Le ettet a te a te p d ie obe te d d d bet 596 GColor barid test sess t ES eee a A M ete 597 Scanner tests aeui Ee E al 597 Service mode functions nana eee anemia ea nana 598 598 600 NVRAM 600 Solve iru ie ol e ta a eel d LEE EL d e a et 601 Solve fax problems iii ti ati i Dina Ati de aaa o Aa al a i ceti etta 602 Solve s mail problems coord a e a ERE ta a a n e e a E 603 Validate the SMTP gateway address mmm nenea nana nana aaa 603 Validate the LDAP gateway address 2 nenea eene 603 Diagrams
16. teehee 604 o tt ts LU ub Idest E ed A leu fa a te 604 DC controller PO atit pe tO DAT er Sat 604 POCAS acuta de ina do Puce ceto aaa ee 604 Product Das uiri ipe n len e ere riter Errore ant e 607 Tx 5 tay ll al a a 610 3 x 500 Input tray 610 URS 611 ENWW 5 1 vf 612 SII MN TE 612 aiit dE 613 ANDO TAY ACER 615 SOO IMPUTA ete ha dt 616 PTU loa haben tee 617 MOTOTS C c 618 Product Dase 618 19 500 EE 619 620 a ae 621 SONDAS TE 621 Product base eee P 621 1 X 500 inputitray 622 IX 500 inputtray Em 622 SWIIChOS 623 oren 623 1 500 input 624 33 500 InpUt 624 e efl 626 Main assemblies oat rte 626 Main 629 PCAS THE 630 e E E 631 35 500 IMPUTA eerie pt treten la d nes 632 Intermediate paper transfer unit IPTU see 633 SCANNET chy de ii ba Sg ted ds 633 Components scanner neam anna 633 at t Ca at a alt atlet a date alea aa
17. the accessory operation 87 Select the operating mode at the control panel 87 Select the operating mode in the printer driver 87 Select the operating mode in the printer driver Mac OS X 87 iv ENWW 4 Manage and maintain the product Information pages ES 90 HP Easy Printer Care tee a ta ada 92 Open the HP Easy Printer Care software nenea 92 HP Easy Printer Care software 92 Embedded Web server mmm nene nenea ame aaa na ema nana aaa sentes esses ana 95 Open the embedded Web server by using a network connection 95 Embedded Web server sections 24 96 Use HP Web Jetadmin software 99 Security features 2 mircea EE 100 Secure the embedded Web server nenea 100 Foreign Interface Harness FIH nenea nenea anna ana 100 Pm 100 Use the p 100 Enable the 100 Disable the FIA portal 2t ada 101 Secure Disk e 101 Data affected tace les te add ERE Pete 24 101 Gain access to Secure Disk Erase 102 Addit
18. 634 Sensors ADF aaa a tai aa a ia aaa ba a dt a la eae 634 General timing chart ca i ae a a aa n i e i i 635 General circuit diagrame ase it eet a a Dali t ital 636 Serie E 640 8 Output accessories and intermediate paper transfer unit IPTU Theory T t 670 Intermediate paper transfer unit enn 670 Basic operationi a e aaa lg a aaa 670 stare tota ae ee ta lit a il al aa n d a li ei ii ala it al 672 Jam COLO ic d Da do o tt at 672 3 bin stapler stacker 04 4 1 nenea nn 673 Basic operalion ea Meanie 673 ENWW XV Electrical tsetse dit 674 Feed drive system Fieri E 674 Construction of the control system 675 Paper delivery path stapler stacker and booklet maker 677 Intermediate process output bin assembly stapler stacker and booklet ECCE 681 Stack job offset eee 681 Process output bin paper stacking operation 683 Offset OperaltiOr a du Dac Da a ti aaa ata DI 683 Stack trailing edge assist operation nenea aaa ana 684 Stack delivery operation mean nenea nana aa aaa 684 Staple operation stapler stacker and booklet maker
19. 8 ui Da teg ti a 165 Step 9 ITB cleaning 002411 1 manea nana ea anna 166 Step 10 Drum cleaning eee anna anna nns 166 PRINT CAMMOGE ta a at a Ba aa a ba tt ada aaa 167 Maging MUNRO a cette o ca ata teas 168 Developing roller engagement and disengagement 170 Intermediate transfer belt ITB unit men nn nenea nenea aa 171 Primary transfer roller engagement and disengagement 171 unit detection EEN 173 Secondary transfer roller unit 175 Calibratioi A aaa a aur e Cea a aa ap pda atatea ale mea bo aaa i ie le oua dul daia 175 Color misregistration contol mmm eee nenea nea nana 176 Image stabilization control eee nenea 177 Pickup feed and delivery system 0 411 nenea anna nana nennen nene 178 Pick p and feed Unit io e at ere a at at tub 181 Cassette PICKUP ii rue a boa arta a a iet Da da lac i dies 183 Cassette paper size and cassette presence detection 183 Cassette lift operation 4 0 000 185 ENWW vii Cassette paper level and paper presence detection 186 Multifeed prevention mmm nenea nea nana 187 Multipurpose tray pickup
20. Service CM6030 CM6030f CM6040 CM6040f HP Color LaserJet CM6040 MFP Series Service Manual Copyright and License 2008 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and Services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number Q3938 90953 Edition 1 04 2008 Trademark Credits Adobe Acrobat and PostScript are trademarks of Adobe Systems Incorporated Corel amp is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries is Pantone Inc s check standard trademark for color UNIX is a registered trademark of The Open Group ENERGY STARE and the ENERGY STAR logo are U S registered marks of the United States Environmental Pro
21. aper feeder is attached 354 Paper feeder is not attached 355 Auto close Unlt t 357 PICKUP Se 357 Paper feeder driver PCA 357 ed I 358 laren nara id eee a aide 358 Upper left scanner cover 362 Upper right scanner cover 363 Gontrol panel ete far oie e db t HE RU pa nues 364 Front Scanner COVE sci UT 366 Lower left scanner cover mn eee nana ana aan nea nau nennen nnns 368 Lower right scanner cover 1111 ternas nn ntes 370 Top SCANNER cover scai canta ana a a d de at e la d a aa e a d aaa a a 371 Glass assembly 5 2 3 Pa a i dada Da a du dee dod 372 Gamage Nit pm 373 Configure the SCB when replacing the carriage unit inverter SCB or optical scanner E ET AAT 378 Pulley assembly and motor unit nene enma ene rennen 380 plc DE 383 Inner 384 Inverter unit ie a ee ER ete Dos tei ede Eee 384 A ENEE o d ca E ca ca Cata ati atat aa E a i 386 SCB SCUID eee nana 388 Powelssupply Unit a a RR a ERE
22. edidere tust Mie M 847 I EET 848 Variable resistors LED and check pins 851 Circuit diaga S 2 ied re n RE te e ea 854 Adus mente niet an io ien aee oa e 859 Adjust the alignment position eee 859 xviii ENWW Adjust the staple 859 Adjust the folding position to the stitch position Booklet maker 861 Adjust the stitcher 864 9 Parts and diagrams Order parts accessories and supplies men nenea 868 Order directly trom ee t toda 868 Order directly through the software 1 anna enn eren nnns 868 Orderable and non orderable parts nenea 868 Replacement Kits viii seni iii a 870 Printer supplies and accessories 870 MIN E ER E EE 874 Printer m 874 sei aicea ata 918 Input tray E 918 Outp taccessory devices t tage ere dt agenda eaten 936 Intermediate paper transfer unit 936 Stapler stacker and booklet maker 947 Automatic document feeder ADF mean nana nana ana 1018 Automatic document feeder ADF assemblies
23. es jam or will not feed in the 560 Output is curled or 1 nenea neam enne nennen nnne nnn nnns nes 561 Product will not duple 2 duplexes 561 Solve image quality problems 563 Example print quality problems 563 Repetitive da etis ruler alai ta te a dte iade aad d Hd a al i 563 Overhead transparency defects nn nnns nnns 565 Print quality problems associated with the environment sese 565 Print quality problems associated with 565 Optimize and improve image quality ssssssseeeeneeeenmeene nnns 565 Use supported paper tenerent nnns 566 Calibrate the product nene eee eee nensi nnne nnns 566 Specify the correct paper type men nenea 566 Clean the fuser nnne nnns senes 567 Respond to control panel error messages 568 Clean the registration second transfer assembly 568 Use manual print 570 Print quality troubleshooting 571 Image quality issues nr 574 I
24. ete as dia 334 FONT OWEN Cova ees dp ads 335 A atl E t oi 336 Optional input trays ad le eb b e e eee 337 1x500 sheet input tray cecidi aa 337 Fight A t Dieter Fe 337 Lower rear COVer nnne nnn 339 Front right Cover QN dude ii 340 Right ete bui fh 341 A A O a i DO a a E 342 COVE s sai e e d ata e n BE d l 343 Front lower door d cie dl etit E esc iin 344 BOX fiend i A MERC EE 345 PICKUP SUNIL Dai EH iii 346 Input tray is attached 346 Paper feeder is not attached 347 Auto CloSe UNIt eel 349 PICKUP MOTOR s idet oe n piste UR eum eite CHE 350 Paper feeder driver 1 aaa r 351 3x500 sheet 2 A 352 Right door eii aiit e dad etaed a Mii a i 352 COVE uiuit eie tee ete dates 352 Front righit COVEN 5 dt aie at rae OA Ea Ee aee dg 352 Right COVer gp 352 Front upper COVOF ici 352 ENWW ENWW Scanner left COVel 7 toot tut TEENEI e s ta Roa e 352 Pickup unit middle cassette e 353 Pickup unit lower cassette 354 Pickup unit upper 354 P
25. ing operation 221 ADF duplex printing operation sequence 222 operation 223 End of scan job operation nana nennen 224 Paper pick and separation operation 224 BrrcU 225 6 Removal and replacement Removal and replacement strategy nennen nennen ennt 228 WIE O CUGTIOIN pee ara 228 Reg ired e a 229 TYPOS Of M ara i at at a ai a Dr a i at 229 ta ea ati aaa a ia alai a a da i eat a 230 Before performing ServiCe ceai d 230 After performing service 2 00 4440 nana nana amana nennen nnn aaa 230 Parts removal Order cica aa cetatea aiti ad a aa 231 viii ENWW ENWW BE i uim i i uim IBI Ei 233 Transfer roller eee des at tt Sia goce eve a dl 236 Intermediate transfer belt 9 238 Tray 1 pickup and separation rollers 2 241 Tray 2 3 4 and 5 pickup rollers 243 e oii n aa Dc ul E aa eL 245 EE 248 Trays 3o 4 O Dart cda 248 Service replaceable parts 1 A 249 Secondary transfer 249 Multipurpose drive unit ana
26. ional Information nana aaa aaa nen 102 DSS authentication Ee 102 Lock the control panel menus sse eene nnne nana nennen nes 102 Manage Supplies xiii aid 103 Print cariridge storage ihre aut a oe ui i e tt ated 103 HP policy on non HP print cartridges 102 HP fraud hotline and Web 03 Replace SUPPO S imita ente et tat ll re d tt n dte a edv gae aaa e e ede e ON 104 LOCALS Supplies DE E 104 Supply replacement guidelines 44 1 1 nea nana anna ana 104 Approximate replacement intervals for supplies 105 Change print cartridges 105 Change image drums ss Sai a err tst ta 108 Install MEMO s oth iaaiiai 111 Install DDR memory 5 enne 111 Enable memory tette e atat e 114 Enable memory for Windows 2000 and 114 Install an HP Jetdirect or EIO print server card or EIO hard disk 115 Replace the staple 117 Replace saddle stitch staple cartridges in the booklet maker 119 Gleam the PrOGUCE ves d a E a 122 Clean the outside of the product sse entere
27. nncnnnononnononononennnnnnononnononananencnnnnninnnnnnns 134 Setthe real me clock ien deese 135 Set the ate format 2 ede a aa dA aia aaa tza aug a d ea sari ai 135 dale at EERE 135 Setthe time formal 135 SENEI ETERNI TE 135 5 Theory of operation dea 138 Sequence of Operation lil ed 138 Formator eee tree Habet een bate tab e ta 140 Sleep MOJE sasea i sarat aliati aaa sale aaa plata 140 Resolution Enhancement technology REt sse 140 INPUVOQU PUE E E 141 ET 141 141 E 141 Random access memory mean nana ea aaa ana anna 141 Bul o 141 Nonvolatile memory erresira 141 PIL OVEIVIOW coo 141 PME 142 EUER 142 Engine control System receta dl 143 DC COMMONS 144 Stems 144 vi ENWW Res alt la tae Un EAE ode ea ata 145 cte Dn 146 Motors and fans ce parece A ua eR 147 Fuser control 5 ot ta ca Da aa Da rica 149 Fuser temperature control ci
28. nterface troubleshooting 579 Communication checks aaa 579 579 Engine diagrnostiCS tects a at 580 EED diagnosties a 580 Understand lights on the formatter sss 580 HP Jetdirect LEDS citaron ette ems 580 Heartbeat LED ice ta ee ee te RE a a REED RR als 581 Understand lights on the 5 581 Understand lights on the copy process board 583 ENWW xiii xiv Engine test DUItOr eie eee it a at den itp pe Pta e bet a eee tu gs 583 Troubleshooting mien co c e ru ORE RE PCR DRE e 584 Diagnostics mode iet a n deer d ne ean a d n e dai 585 Diagnostics that put the engine into the special diagnostics mode 585 Diagnostic tests tse oae Ete el elis a 586 Disable cartridge check e Lane aet eee teen 587 Paper path sensors ener nn aa anna aa 587 Paper path test once a oc ga een ce ee de taia eed a 589 Manual sensor test special mode 1 590 Component tests Ree ae esate a 592 Component test
29. r 809 Entrance upper guide unit iiei 814 Upper delivery guide booklet maker only 816 Inlet feed unit stapler stacker only 817 Inlet feed unit booklet maker only 820 Paper folding roller booklet maker only 823 ElectricaliSyStem t m ettet e Nee e La ence dd 828 Stacker controller 828 Saddle stitcher controller PCA booklet maker only 829 Solve proble M e TERRI 830 Intermediate paper transfer unit 830 ente ecce ctor 830 Stapler stacker and booklet maker eee nana nana anna 830 Individual component diagnostics nen 830 Manual sensor 2 0 0044000 nitens 830 Component test nnne enne nnns 831 LED diagnqesNS mms te a a a a i d ta 832 DI a te a a a eae dtt tees 834 51055 56 0 86 csetera oer ie aa a baa ai da E 834 I cw D 837 eiie iret d eR is 841 SOlenolds wisi aa adr dier fe ire Poen d 843 tete Cn tee a ed e cer 845 GILLEN SS a siia a
30. rcuit 151 Fuser over temperature protection 152 Fuser failure detection nenea nenea aaa nana ana 153 Fuser identification ce ata a aa a a ad 153 Fusei life detection irte rb bea al ra 154 Relay failure detection AREN AE EAE AES 154 Low voltage power 154 Overcurrent overvoltage protection 155 Ue to LAM LM 155 Voltage detection oie e ala a c Pad a aa d red ala d a a a e ea 155 Sleep powersave mode ceea nenea ana amana 155 High voltage power 155 systems aar pee ce te Petre em rens 158 lmage formation SyStelTi aia aa aaa de aia a ce PU a a ate 160 Image formation process 1 nenea nenea ana nen 161 Step 1 Pre exposure nenea nana aan aaa rennes 162 Step 2 Primary charging mean nea ana nana ana 162 Step 3 Laser beam exposure 2 22 nennen nnns 163 Step 4 Development ame nennen nnne nnns tenter enne 163 Step 5 Primary transfer mmm ana eene nns 164 Step 6 Secondary transfer 164 Step 7 Separation mmm eee nenea nea aaa anna anna 165 91
31. scent roller 715 Overview of nennen nnne einen nnns nnns 717 Control of stack movement 1 aaa nana nana 718 Fold the Stack cocida toe nt a eei il e a db d 718 Double folding Stack ihe e idee tfe 721 Intermediate process tray assembly 722 Staple operation iet dp teenage a RE E 723 Stapler atento eet ee pere dod 723 Stapling operation 4 aaa aaa nana 724 Stitcher Stapler unit sse nennen 724 Stack operation nea name nea tenente tents nnns 725 Xvi ENWW Jam de tectiOn ti ai ate a dt d tee 725 Detect jams in the stacker 726 Detect jams in the booklet maker 726 POWE SUDD sd eae o ee uet etd siste mte catene pe cts 727 Power supply route for the stacker unit 727 Protective function for the stacker 728 Power supply route for the booklet maker unit 728 Protective function for the booklet maker unit 728 Specifications ER 729 Accessory specifications
32. tection Agency Table of contents 1 Product basics Prod ct COMPARISON esi says aces imo p Ur aa teri a 2 Product CAU tit A a a MG 4 Product walkaround 7 EFORIE os eI 7 HP Color LaserJet CM6040 Series 7 Back ViIeW d Es 8 Interface ports stn etm it i en cv hie ei ee ieee 9 Serial number and model number location 9 Supported operating systems 1 nenea eee a aaa ana 11 2 Control panel Usethe controlpariel vasta aliada 14 Contiol panel 14 Home screen EET EU 15 Buttons on the touchscreen 1 nennen nennen nennen nnns 16 Gontrol panel help System 16 Navigate the Administration 2 nennen nne enne nnne nenea anna 17 Information MENU ex 18 Default Job Options menu nennen iniri amana rennen senten nnne nnns 20 Default Options for Originals men nenea nana nennen nana ana 20 IMAGES adjustment eae o e tat cet 21 Default Options iesea ca Va e al 22 Default Fax Options dp 23 Default E mail OplORhs tatal at a lt ta a d 24
33. y 764 Left Upper COVer ico Te el aa p eate SEC n abe tees 765 FOP GOOT E aetate Lee e a teats 767 Grate shaped upper ana 769 Move output bins 1 2 770 Grate shaped lower 22 772 POACOVO R 773 Drive system soie ettet Ad etes ite Apatite tede tete e eR 774 Stapler ssid ire nite Ue ir me Ene Pi LL oe e ies 774 Stapler assembly nennen 776 ENWW xvii 779 Upper crossmember 783 Saddle unit booklet maker only 786 Saddle stapler assembly booklet maker only 790 Positioning plate unit inner side plate assembly booklet maker redi ded teat meet et 791 Document feed system men nea amana nana 794 Operation tray assembly 4 nana 794 OUIPUEDIN A a aa a T 799 801 Upper output bin stapler stacker only 803 Buffer rollers Let eie hue 804 Booklet delivery output bin booklet maker only 805 Booklet delivery output bin unit booklet maker only 806 Return roller unit 807 Pressure rolle
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