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Sun StorEdge 3000 Family Installation, Operation, and Service Manual

1. E c3 Partition Basic NTFS Healthy System 8 46 k Tree Computer Management Local i di System Tools EH fnll Event Viewer FSS System Information Disk 0 d Performance Logs and Alerts Basic C a 8 46 GB 8 46 GB NTFS online Healthy System E Shared Folders P E Device Manager H E Local Users and Groups ZHDisk 2 Say Storage Basic New Volume E o 5X Disk Management 3 3D GB 3 90 GB NTFS Bo 453 Disk Defragmenter Online Healthy Pim Logical Drives gt H Primary Partition ra D aracsabla Skarana 12 Repeat these steps for any other new partitions and devices you want to format Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 1 1 3 7 7 4 Making JBODs Visible to Hosts Running the Linux Operating System When booting the server watch for the host bus adapter HBA card BIOS message line to display onscreen and then press the proper sequence of keys in order to get into the HBA BIOS Key strokes for SCSI Adaptec cards lt Ctrl gt lt A gt The key strokes are listed onscreen when the adapter is initializing After you enter the Adaptec HBA BIOS with lt Ctrl gt lt A gt perform the following steps Highlight Configure View Host Adapter Settings and press Return Go to Advanced Configuration Options and press Return Go to Host Adapter BIOS and press Return a Select disabled scan bus if th
2. cable between SCSI ports labeled with the SB icon the B In and A Out ports as shown in FIGURE 4 7 Tighten the cable jack screws with six full clockwise turns to ensure proper connection and operation FIGURE 4 8 Cabling for Single Bus JBOD Connect your JBOD array to a host server with SCSI cables as shown in FIGURE 4 8 FIGURE 4 9 or FIGURE 4 10 Caution When you connect the host cable in single bus configuration attach the host cable in a way that does not bend or damage the jumper cable Chapter 4 Connecting Your SCSI Array 4 11 A Single Bus JBOD with One Host Connection Caution BEFORE you disconnect a cable from the array the host bus on that cable must be inactive Caution When you connect the host cable in single bus configuration attach the host cable in a way that does not bend or damage the jumper cable To connect a JBOD in a single bus configuration to a single host connect the following ports Host server Channel 1 Bus cable Host cable FIGURE 4 9 JBOD Directly Connected to a Host Single Bus In FIGURE 4 9 the host server is connected to port B Out The following table shows the drive IDs for FIGURE 4 9 TABLE4 4 Example of Drive IDs for a Single Host Single Bus Left Switch Setting Channel Switch ID 1 Left 12 13 14 15 To connect multiple JBODs in a single bus configuration to a single host connect the following ports 4 12 Sun StorEdge 3000 Family Insta
3. 12 Multiple JBODs Directly Connected to a Host Single Bus 4 13 JBOD Directly Connected to Two Hosts Single Bus 4 15 JBOD Directly Connected to a Host Split Bus 4 16 JBODs Directly Connected to Hosts Split Bus 4 17 Dual Host Multi Initiator Array Connected to a Single JBOD 4 18 Single Bus Configuration 5 3 FIGURE 5 2 FIGURE 5 3 FIGURE 5 4 FIGURE 6 1 FIGURE 6 2 FIGURE 6 3 FIGURE 6 4 FIGURE 6 5 FIGURE 6 6 FIGURE 7 1 FIGURE 7 2 FIGURE 7 3 FIGURE 8 1 FIGURE 8 2 FIGURE 8 3 FIGURE 8 4 FIGURE 8 5 FIGURE 8 6 FIGURE 8 7 FIGURE 8 8 FIGURE 8 9 FIGURE 8 10 FIGURE A 1 FIGURE A 2 Split Bus Configuration 5 4 View Enclosure Dialog Box 5 6 Enclosure Device Orientation 5 16 Front Panel LEDs 6 2 Chassis Ear LEDs and Reset Button on Front Panel 6 3 Back Panel LEDs 6 4 AC Power Supply and Fan Module 6 5 DC Power Supply and Fan Module 6 6 JBOD I O Module 6 6 Sun StorEdge 3120 SCSI Array Enclosure Device Orientation 7 2 Troubleshooting Decision Tree for JBODs Figure 1 of 2 7 17 Troubleshooting Decision Tree for JBODs Figure 2 of 2 7 18 The Front View of a Drive Module Pulled Out of the Chassis 8 4 The Power Supply Partially Pulled out of the Chassis 8 8 The Power Supply Partially Pulled out of the Chassis 8 10 Removing the Right Ear Cap 8 12 Removing the Ball Studs 8 13 Removing the LED Module From the Chassis 8 14 Detaching the Ribbon Cable From the LED M
4. HBA connector types Cable distance from the array to the host s Operating system Patches installed IP addresses e Network 2 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 3 Inspecting the Array Package This chapter provides the general procedure for inspection and reviews the Sun StorEdge 3120 SCSI array package Topics covered in this chapter include m Section 3 1 Unpacking the Array on page 3 1 m Section 32 Checking the Package Contents on page 3 2 m Section 3 3 Field Replaceable Units on page 3 3 m Section 34 Customer Provided Cables on page 3 3 3 1 Unpacking the Array Follow these guidelines for unpacking the equipment Caution Always use two people to remove the unit from its container to avoid personal injury or damage to the equipment during installation A fully loaded unit weighs approximately 32 pounds 14 51 kg Select a suitable area for unpacking Store all packing material and boxes for possible equipment returns Check the Contents Sheet in your product package The Contents Sheet summarizes the standard contents for your product For more information see Section 3 2 Checking the Package Contents on page 3 2 Compare the packing slip and the list of parts with the items you received If the list of parts on your packing slip does not match the items you received or any items appear damaged
5. and drive module are loosened Gently pull the release handle upward Pull the drive module out until the drive connector has fully disconnected from the midplane Wait 20 seconds for the drive to stop spinning and then remove it from the chassis Installing a New Disk Drive Caution You can mix capacity in the same chassis but not spindle speed RPM on the same SCSI bus For instance you can use 36 Gbyte and 73 Gbyte drives with no performance problems if both are 10K RPM drives Violating this configuration guideline leads to poor performance To install the replacement disk drive perform the following steps Gently slide the drive module into the drive slot until the handle pins slip into the chassis notch Lower the disk drive handle until it is vertical Press and hold the drive handle in while you press the thumbscrew in until it engages the threads Turn the thumbscrew clockwise until it is finger tight Note To ensure that a thumbscrew is finger tight tighten it with a screwdriver and then loosen the thumbscrew counterclockwise a quarter turn 8 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 6 4 2 5 Push the plastic front bezel onto the front of the unit until it is seated firmly and use the key to lock the locks A green drive LED indicates a functional drive For details see Section 6 2 Front Panel LEDs on page 6 2 Perfo
6. 0064CA Device Type Enclosure Chapter 5 Software Management Tools show led status Description The show led status command displays the status of the LED adjacent to the specified disk drive slot in the array enclosure or expansion chassis Returned values include on and off If the value is on the LED of the specified drive is amber If the value is o the LED of the specified drive is green if it is working properly Syntax To show the status of LVD JBOD enclosures use the following parameters show led status slotn disk sdn disk cXtYdZ Arguments TABLE 5 6 Arguments for show led status Argument Description slotn Shows the status for the LED adjacent to the specified disk drive slot disk sdn Shows the status for the LED adjacent to the specified Solaris disk drive slot This argument is not accepted for split bus chassis disk cXtYdZ Shows the status for the LED adjacent to the specified Solaris disk drive slot This argument is not accepted for split bus chassis Examples The following example shows the status of the LED adjacent to the disk assigned to drive slot 3 for an expansion chassis sccli gt show led status slot 3 enclosure sn 006498 led slot 3 on show safte device Description The show safte device command displays information returned by the SCSI Accessed Fault Tolerant Enclosure SAF TE device embedded in SCSI LVD RAID enclosures or JBODs 5 20 Sun StorEdge 3000 Family Insta
7. DB1 41 17 DB1 DB1 8 18SR DB2 42 18 DB2 DB2 9 19SR DB3 43 19 DB3 DB3 10 20SR DB4 44 20 DB4 DB4 11 21SR DB5 45 21 DB5 DB5 12 22SR DB6 46 22 DB6 DB6 13 23SR DB7 47 23 DB7 DB7 14 24SR P_CRCA 48 24 DBP P CRCA 15 25GND GND 49 25GND GND 16 15DIFFSENSE 50 15GND GND 17 14TPWR TPWR 51 14TPWR TPWR 18 13TPWR TPWR 52 13TPWR TPWR 19 12RSVD RSVD 53 12RSVD RSVD 20 5GND GND 54 5GND GND 21 6SR ATN 55 6 ATN ATN 22 7GND GND 56 7GND GND 23 4SR BSY 57 4 BSY BSY 24 3SR ACK 58 3 ACK ACK 25 8SR RST 59 8 RST RST 26 9SR MSG 60 9 MSG MSG 27 10SR SEL 61 10 SEL SEL 28 2SR C D 62 2 C D C D 29 1SR REQ 63 1 REQ REQ 30 11SR 1 0 64 11 I O I O 31 26SR DB8 65 26 DB8 DB8 32 27SR DB9 66 27 DB9 DB9 33 28SR DB10 67 28 DB10 DB10 34 29SR DB11 68 29 DB11 DB11 SR Signal Return RSVD Reserved GND Ground TPWR TERMPWR A 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Index A about command 5 7 AC power supply fan module connecting 4 4 installing 8 9 removing 8 8 access mode displaying 5 10 Agent Options Management window 5 2 air management sled installing 8 7 alarms LED indicators 6 3 6 5 silencing 6 3 7 5 viewing with SSCS 5 4 7 5 application servers 1 3 array configurations 1 2 B beep codes muting 6 3 best practices 1 2 bezel locks 4 2 bus cable lengths 4 7 bus configurations 4 9 C cables standard package 3 3 cabling cables supplied
8. The following steps describe how to discover drives on systems running the IBM AIX operating system Note You must have superuser privileges to run these commands 1 Create the logical drive and map its LUN to the correct host channel 2 Run the command cfgmgr 3 Run the command fm Output similar to the following is displayed hdiskO O000d 50dd520b2e rootvg hdisk1 000df508928c3c98 None hdisk1 000df508928c3c98 None 4 If any of the drives show none you must assign a Physical Volume IDENTIFIER 7 14 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Run the command smitty a Select Devices b Select Fixed Disk c Select Change Show Characteristics of a Disk d Select the disk without a pvid e Select ASSIGN physical volume identifier press Tab once to display Yes for the value and press Return f Press Return again to confirm and repeat steps a f as necessary From the smitty main menu select System Storage Management Physical amp Logical Storage Logical Volume Manager Volume Groups Add a Volume Group Specify a name for the volume group make sure the partitions for the journaled file system are large enough and select the Physical Volume Name s From the smitty main menu select System Storage Management Physical amp Logical Storage File Systems Add Change Show Delete File Systems Enhanced Jou
9. You will need a 3 16 inch wrench to remove the ball studs Note If you cannot access the ball studs to remove them remove the chassis from the rack For details on removing the chassis from a rack refer to the Sun StorEdge 3000 Family Rack Installation Guide for 1U Arrays 2 Unfold the ribbon cable and detach it from the LED module by pulling out the small cable lock drawer and sliding the LED module free Chapter 8 Installing FRUs 8 13 FIGURE 8 7 Detaching the Ribbon Cable From the LED Module 3 Remove the two panhead screws holding the LED module to the bracket 8 14 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 6 6 4 FIGURE 8 9 Detaching the LED Module From the Bracket Installing a New LED Module To install a new LED module perform the following steps Attach the new LED module to the bracket using the two screws from Step 3 in Section 8 6 3 Removing the LED Module on page 8 12 Pull out the cable lock drawer on the new LED module Insert the ribbon cable into the new LED module and close the cable lock drawer to reconnect the cable to the LED module Chapter 8 Installing FRUs 8 15 FIGURE 8 10 Inserting the Ribbon Cable Into the Cable Lock Drawer Note The blue side of the ribbon cable must face towards the LED module and the ribbon contact area must be completely inserted into the LED module before the lock drawer is closed 4 Fold the r
10. and then loosen the thumbscrew counterclockwise a quarter turn Connect the DC power cable to the DC source Note Use only DC power cables provided with the array Check the DC cable part number and wire labels carefully before connecting the cable to the source see the table below GND Chassis Ground 8 10 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 TABLE 8 2 DC Cable Wiring Cable 35 00000156 or 35 00000306 Pin Voltage Color A3 L White A2 GND Green Yellow Al L White 5 Extend the length of the DC power cable as needed strip the last 1 4 inch of the cable insert it into a provided Panduit tube and crimp the tube 6 Attach the power cable to the array 7 Turn the power on 6 6 6 6 1 Replacing the LED Module Replacing and installing LED modules includes the following steps Reviewing the Parts and Tools Removing the Front Bezel and Right Ear Cap Removing the LED Module Installing a New LED Module Replacing the Ear Cap and Front Bezel Note Be sure to follow Section 8 2 Static Electricity and Other Precautions on page 8 2 for all procedures Reviewing the Parts and Tools The following parts are included in the LED module replacement kit m one LED reset switch board 1U m two 4 40 x 1 4 inch flathead magnetic SS Phillips 100 degree screws The following tools are required to complete this procedure m Phillips No 1 screwdr
11. on page 2 5 Section 2 8 Rack Placement on page 2 6 Section 2 9 Preinstallation Worksheet on page 2 6 Note Refer to the Sun StorEdge 3120 SCSI Array Release Notes for the current lists of supported operating environments host platforms software and qualified cabinets 2 1 Zu Customer Obligations The customer is obliged to inform Sun Microsystems of any and all ordinances and regulations that would affect installation Caution When selecting an installation site for the Sun StorEdge 3120 SCSI array choose a location that avoids excessive heat direct sunlight dust or chemical exposure Such exposure greatly reduces the product s longevity and might void your warranty The customer is responsible for meeting all government codes and regulations concerning facilities The customer is also responsible for compliance with the following requirements m Meet all local national and international codes covered in this specification The subjects covered include fire and safety building and electrical codes m Document and inform Sun Microsystems of any deviations from this specification 2 2 Safety Precautions For your protection observe the following safety precautions when setting up your equipment m Follow all safety precautions and requirements specified in the Sun StorEdge 3000 Family Safety Regulatory and Compliance Manual m A fully loaded array weighs over 32 pounds 14 51 kg Use two
12. 1 The following power specifications apply to the power supply and fan modules TABLE 8 1 Power Specifications AC power Voltage and frequency 90 to 264 VAC 47 to 63 Hz Input current 4A max Power supply output voltages 5VDC and 12 VDC DC power 48V DC 36 VDC to 72 VDC Replacing an AC Power Supply Fan Module Caution To avoid damage to equipment do not remove a power supply fan module without a working replacement Removing an AC Power Supply Fan Module Be sure to follow Section 8 2 Static Electricity and Other Precautions on page 8 2 Turn off the power and then remove the AC cord locks if applicable and the power cable Turn the thumbscrew at the top of the power supply latch counterclockwise until the thumbscrew is disengaged from the power supply the thumbscrew counterclockwise Pull the latch forward FIGURE 8 2 The Power Supply Partially Pulled out of the Chassis 4 Pull the latch forward about 90 degrees to disconnect the power supply fan module from the midplane 8 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 6 5 1 2 6 5 2 6 5 2 1 Pull the power supply fan module out of the chassis Installing an AC Power Supply Fan Module Slide the new module into the fan and power supply slot Push the latch back so that the power supply is fully inserted into the chassis Turn the thumbscrew at the top of the powe
13. Compliance Manual 816 7930 Sun StorEdge 3000 Family FRU Installation Guide 816 7326 Sun StorEdge 3000 Family 2 4 Software Installation Guide 817 3764 Sun StorEdge 3000 Family Configuration Service 2 4 User s Guide 817 3337 Sun StorEdge 3000 Family Diagnostic Reporter 2 4 User s Guide 817 3338 Sun StorEdge 3000 Family CLI 2 4 User s Guide 817 4951 Preface xiii Accessing Sun Documentation All Sun StorEdge 3120 SCSI array documentation is available online in both PDF and HTML format at the following location http www sun com products n solutions hardware docs Network Storage Solutions Workgroup Contacting 5un Technical Support For late breaking news and troubleshooting tips review the Sun StorEdge 3120 SCSI Array Release Notes located at http www sun com products n solutions hardware docs Network Storage Solutions Workgroup If you have technical questions about this product that are not answered in the documentation go to http www sun com service contacting To initiate or check on a USA only service request contact Sun support at 800 USA 4SUN To obtain international technical support contact the sales office of each country at http www sun com service contacting sales html 508 Accessibility Features The Sun StorEdge documentation is available in 508 compliant HTML files that can be used with assistive technology programs for visually impaired personnel These files are provided on the documenta
14. Data 12 2 Data 13 36 Data 13 3 Data 14 37 Data 14 4 Data 15 38 Data 15 5 Parity 1 39 Parity 1 6 Data 0 40 Data 0 7 Data 1 41 Data 1 8 Data 2 42 Data 2 9 Data 3 43 Data 3 10 Data 4 44 Data 4 11 Data 5 45 Data 5 12 Data 6 46 Data 6 13 Data 7 47 Data 7 14 Parity 0 48 Parity 0 15 Ground 49 Ground 16 DIFF_SENS 50 Ground 17 TERM_PWR 51 TERM_PWR 18 TERM_PWR 52 TERM_PWR 19 N C 53 N C 20 Ground 54 Ground Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 TABLE A 3 Pin 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Description ATN Ground BSY ACK RST MSG SEL C D REO I O Data 8 Data 9 Data 10 Data 11 Pin 55 56 57 58 99 60 61 62 63 64 65 66 67 68 SCSI Connector Pin Descriptions Continued Description ATN Ground BSY ACK RST MSG SEL C D REQ I O Data 8 Data 9 Data 10 Data 11 A D SCSI Host or Drive Cable Standard 8 mm 68 pin LVD SCSI cable FIGURE A 2 Cross section of the 68 Conductor SCSI Pinout for LVD MSE SCSI Appendix A SCSI Array Specifications A 7 TABLE A 4 SCSI Connector Pin Numbers and Cable Pairs PIN CABLE SE LVD PIN CABLE SE LVD PAIR PAIR 1 30SR DB12 35 30 DB12 DB12 2 31SR DB13 36 31 DB13 DB13 3 32SR DB14 37 32 DB14 DB14 4 33SR DB15 38 33 DB15 DB15 5 34SR DBP1 39 34 DBP1 DBP1 6 16SR DBO 40 16 DB0 DBO 7 17SR
15. OK Name AC POWER SUPPLY Description SE3120 AC PWR SUPPLY FAN MOD Part Number 370 5638 Serial Number 000236 Revision 01 Manufacturing Date Tue Jul 8 22 14 33 2003 Manufacturing Location Irvine California USA Manufacturer JEDEC ID Ox048F FRU Location 1U AC PSU SLOT 0 LEFT Chassis Serial Number 006498 FRU Status OK Name AC POWER SUPPLY Description SE3120 AC PWR SUPPLY FAN MOD Part Number 370 5638 Serial Number 000287 Returned Values The returned status values for the show frus command are described in the following table 5 18 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 TABLE 5 5 FRU Status Values Status Description OK All subcomponents of this FRU have a status of OK Fault One or more of the FRU components is exhibiting a fault condition Absent No FRU is located in the device N A Not applicable show inquiry data Description The show inquiry data command displays the SCSI inquiry data The output of this command varies from one product to another and from one channel to another Syntax show inquiry data Note The abbreviation inquiry can be substituted for the keywords show inquiry data Examples The following example shows an in band Sun StorEdge 3120 SCSI array inquiry sccli show inquiry data Vendor SUN Product StorEdge 3120 D Revision 1170 Peripheral Device Type 0x3 Serial Number 0064CA Page 80 Serial Number
16. Section 4 6 2 Fixed Drive IDs on page 4 9 Single initiator mode is when there is only one host connection on a SCSI channel Chapter 4 Connecting Your SCSI Array 4 15 Caution BEFORE you disconnect a cable from the array the host bus on that cable must be inactive FIGURE 4 12 shows a split bus JBOD with two host connections one host connection to each channel single initiator mode This is an efficient way to provide mirroring capability for a single host Note You can connect the cables to the inboard or outboard ports on a JBOD Both configurations work FIGURE 4 12 shows the cables connected to the outboard ports Host server FIGURE 4 12 JBOD Directly Connected to a Host Split Bus In FIGURE 4 12 HBA 1 is connected to port B In and HBA 2 is connected to port A Out The following table shows the drive IDs for FIGURE 4 12 TABLE 4 7 Example of Drive IDs for a Single Host Split Bus Left Switch Setting HBA Channel Switch ID 1 1 Left 14 15 2 2 Left 12 13 FIGURE 4 13 shows multiple hosts with multiple JBODs in a split bus JBOD configuration with two host connections one host connection to each channel single initiator mode This is an efficient way to provide mirroring capability Note You can connect the cables to the inboard or outboard ports on a JBOD Both configurations work FIGURE 4 13 shows the cables connected to the outboard ports on the upper JBOD and the cables connected to the inboard p
17. TABLE 7 2 Failed Component Alarm Codes Failure Morse Code Letter Morse Code Sound Pattern Critical component failure 8dashes or mismatch Power supply 0 failure PO a Power supply 1 failure Pl QT Event alarm E Fan failure F Voltage failure V T T Temperature failure 4 oilencing Audible Alarms An audible alarm indicates that an environmental component in the array has failed These error conditions and events are reported by event messages and event logs Component failures are also indicated by LED activity on the array To silence the alarm Use a paperclip to push the Reset button on the right ear of the array For details about where the Reset button is located see Section 6 2 Front Panel LEDs on page 6 2 Check the front panel and back panel LEDs to determine the cause of the alarm For more information see Chapter 6 In Sun StorEdge Configuration Service check the event log to determine the cause of the alarm Component event messages include but are not limited to the following terms lemperature Cooling element Power supply Fan Chapter 7 Maintaining and Troubleshooting Your Array 7 5 m Voltage sensor For details about using Sun StorEdge Configuration Service to determine the cause of an alarm see Section 5 2 2 Viewing Component and Alarm Characteristics on page 5 4 Caution Be particularly careful to observe and rectify a temperature failure
18. alarm If you detect this alarm shut down the JBOD and the server as well if it is actively performing I O operations to the affected array Otherwise system damage and data loss can occur 7 5 General Troubleshooting Guidelines When a problem is not otherwise reproducible suspect hardware may need to be replaced Always make only one change at a time and carefully monitor results When possible it is best to restore the original hardware before replacing another part to eliminate the introduction of additional unknown problem sources After hardware replacement a problem can usually be considered solved if it does not resurface during a period equal to twice its original frequency of occurrence For example if a problem was occurring once a week on average before a potential fix was made running two weeks without seeing the problem again suggests a successful fix took place Troubleshooting hardware problems is usually accomplished by a FRU isolation sequence that uses the process of elimination Set up a minimal configuration that shows the problem and then replace elements in this order testing after each replacement until the problem is solved m Replace the cables m Replace the drives m Replace the HBAs Often you can also find out what causes a hardware problem by determining the elements that do not cause it Start out by testing the smallest configuration that does work and then keep adding components until a failure
19. amp Sun microsystems oun StorEdge 3000 Family Installation Operation and Service Manual sun StorEdge 3120 SCSI Array Sun Microsystems Inc www sun com Part No 816 7956 15 March 2007 Revision A Submit comments about this document at http www sun com hwdocs feedback Copyright O 2002 2007 Dot Hill Systems Corporation and others 2200 Faraday Avenue Suite 100 Carlsbad California 92008 USA All rights reserved Sun Microsystems Inc and Dot Hill Systems Corporation may have intellectual property rights relating to technology embodied in this product or document In particular and without limitation these P QU rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and other countries This product or document is distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Sun StorEdge AnswerBook2 docs sun
20. auto boot true 8 Reset the configuration by typing 9 Reboot the hosts A system reboot is required to implement these changes Note SCSI arrays require a license from VERITAS in order to enable any of its advanced features Refer to VERITAS Volume Manager Release Notes or contact VERITAS Software Corporation for licensing terms and information Chapter 5 Software Management Tools 5 23 5 24 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 6 Checking LEDs This chapter describes the front panel and back panel LEDs which give the clear status of the operation of all drives and modules Topics covered in this chapter include m Section 6 1 LEDs When Array Is First Powered On on page 6 1 m Section 6 2 Front Panel LEDs on page 6 2 a Drive LED Status on page 6 4 m Section 6 3 Back Panel LEDs on page 6 4 6 1 LEDs When Array Is First Powered On With the array powered on without the SCSI bus configuration cable installed while the array is not connected to a server you should see the LED conditions described in TABLE 6 1 and TABLE 6 2 TABLE 6 1 Front Panel LED Status When Array Is First Powered On Drive LEDs Solid green Chassis Ear LEDs Solid green 6 1 TABLE 6 2 Back Panel LED Status When Array Is First Powered On I O Module ERROR LED Blinking green no bus configuration invalid state TERM LED Solid green autotermination enabled Inactive no
21. b V NS FIGURE 6 3 Back Panel LEDs 6 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 TABLE 6 5 Back Panel Module LEDs Module Power supply fan Monitors the DC output voltage within tolerance specification Overcurrent protection shutting down any voltage output will also be displayed Voltage thresholds 5 VDC 25 VDC 12 VDC 6 VDC Current Thresholds 5 VDC 20A 12 VDC 12A I O module TERM LEDs ERROR LED LED Color Solid green Solid amber Solid green Solid amber Solid green Inactive LED Blinking green Solid amber Inactive LED Status Power supply good Failed one or more output voltages out of range Good fan Over 900 Faulty failed Under 900 RPM Autotermination enabled Autotermination disabled Invalid single or dual cable configuration Failed I O module Valid single or split bus configuration and I O module is good Caution If you see a blinking green or amber LED you might have an incorrect configuration or a failed component The AC and DC power supply and fan modules have a single LED FIGURE 6 4 AC Power Supply and Fan Module Chapter 6 Checking LEDs 6 5 FIGURE 6 5 DC Power Supply and Fan Module The I O modules for JBOD units have TERM and ERROR LEDs TERM LED TERM LED TERMLED TERMLED e ERROR LED FIGURE 6 6 JBOD I O Module 6 6 Sun StorEdge 3000 Family Installation Operation and Servic
22. device is online White None The user has not logged into this server Yellow One or more components of this group or server are not working properly but the array is still functional Red One or more components of this group or server are not 5 working For instance a disk drive failure or an enclosure with a failed fan would warrant a critical state icon Gray The group server or device is unresponsive To view the cause of a critical or degraded device status review the event log For details on the event log refer to the Sun StorEdge 3000 Family Configuration Service User s Guide View Enclosure Window The View Enclosure window displays the component and alarm characteristics for a JBOD device The window displays the status for environmental components including the fan power supply and temperature sensor To view the environmental component and alarm characteristics of a SCSI array from the Sun StorEdge Configuration Service Console perform the following steps Select the event monitoring unit EMU icon E Choose View View Enclosure To display FRU ID information click View FRU Chapter 5 Software Management Tools 5 5 Serwer Controll 206 235 238 104 t104 er HBA Card hitanutacturer SUH Model StorEdge 3120 O Power On Time HA Power On Cycles MiA Environmental State 1 Temperature 1 Component Power Supply 0 Power Supply 1 Good Fan 0 Good Fan 1 G
23. people to lift the array to avoid injury m Follow all cautions and instructions marked on the equipment m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Never push objects of any kind through openings in the equipment Dangerous voltages might be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment 2 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 m To reduce the risk of electric shock do not plug Sun products into any other type of power system Sun products are designed to work with single phase power systems having a grounded neutral conductor Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building m Your Sun product is shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet m Do not use household extension cords with your Sun product Not all power cords have the same current ratings Household extension cords do not have overload protection and are not meant for use with computer systems m Do not block or cover the openings of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overh
24. release or version number can differ For instance host server A can run Solaris 8 while host server B runs Solaris 9 Caution SCSI IDs are set based on the switch setting on the array when it is powered on If you change the switch setting the SCSI IDs will change after you power off and then power on For more details on switch settings see Section 4 6 2 Fixed Drive IDs on page 4 9 Caution You can connect or disconnect the I O module s cables while the array is powered on but the SCSI host buses connected to the array must be inactive 4 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 4 6 1 SB icon oingle Bus SB Label The drive bus configuration determines how drives and drive IDs are assigned to drive channels On the back panel of each unit the SB icon indicates where to connect the SCSI jumper cable for a single bus configuration The SB icons are located next to the SCSI ports on the far right and on the far left Single bus configuration FIGURE 4 4 Single Bus Icon TERM TERM DRIVE TERM TERM ID o t 0 0 QO e 0 O O 9 x O ERROR B 12 13 8 9 14 15 10 11 SAFTE 6 SAFTE 5 SB icon FIGURE 4 5 Single Bus Icon as it Appears on the Back of the JBOD 4 6 2 Since no SCSI jumper cable is required for a split bus configuration there is no indicator icon Note If a jumper cable is not attached to the JBOD it is automatically a sp
25. software download The following software tools are available m oun StorEdge Configuration Service a management and monitoring program m oun StorEdge Diagnostic Reporter software a monitoring utility m oun StorEdge CLI a command line utility to manage the array For details on using the software management tools with the SCSI array see Chapter 5 For other supported software tools refer to the release notes for your array located at http www sun com products n solutions hardware docs Network Storage Solutions Workgroup 1 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 2 oite Planning This chapter outlines the site planning requirements and basic safety requirements for the installation and use of Sun StorEdge 3120 SCSI arrays Customers are asked to complete a preinstallation worksheet and to prepare the site for installation according to the worksheet details and the specified site planning requirements Review the details of this chapter before installing a Sun StorEdge 3120 SCSI array Topics covered in this chapter are Section 2 1 Customer Obligations on page 2 2 Section 2 2 Safety Precautions on page 2 2 Section 2 3 Environmental Requirements on page 2 3 Section 2 4 Electromagnetic Compatibility EMC on page 2 4 Section 2 5 Electrical and Power Specifications on page 2 4 Section 2 6 Physical Specifications on page 2 5 Section 2 7 Layout Map
26. static electricity precautions 8 2 storage requirements 1 3 Sun cluster 4 14 4 18 Index 3 oun Fire V120 1 3 Sun StorEdge CLI about command 5 7 exit command 5 7 overview 5 7 set led command 5 9 show access mode command 5 10 show configuration command 5 11 show enclosure status command 5 14 show frus command 5 19 show inquiry data command 5 19 show led status command 5 20 show safte device command 5 20 version command 5 21 viewing status with 5 4 Sun StorEdge Configuration Service component characteristics 5 4 enabling JBOD support 5 2 main window 5 4 overview 5 2 single bus configurations 5 3 split bus configurations 5 3 viewing alarms with 5 4 switch settings 4 8 4 9 T temp LED 6 3 temperature environmental range 2 3 temperature LED 6 3 troubleshooting 7 1 U Ultra320 cable 4 7 unique IDs setting 4 9 5 22 upgrading firmware 7 4 V Veritas cluster 4 14 4 18 Veritas software 5 22 version command 5 21 View and Enclosure window 5 4 W white device status item 5 5 Windows servers new devices and LUNs 7 9 writing events to log files 7 7 Y yellow device status item 5 5 Index 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007
27. the added line exists If it does not exist you must create it For example in the above configuration you would create a file named tmp syslog 3 Change to tmp syslog and restart the syslog by typing kill HUP cat etc syslog pid Chapter 7 Maintaining and Troubleshooting Your Array 7 7 7 6 Troubleshooting Solaris Operating System Configuration Issues Follow this sequence of general steps to isolate software and configuration issues Note Look for storage related messages in var adm messages and identify any suspect Sun StorEdge 3120 SCSI arrays 1 Check the Sun StorEdge Configuration Service Console for alerts or messages 2 Check the LEDs For more information see Chapter 6 3 In Sun StorEdge CLI run the show enclosure status command For more information see Section 5 4 Monitoring with the Sun StorEdge CLI on page 5 7 4 Check revisions of software package patches and hardware 5 Verify the correct device file paths 6 Check any related software configuration or startup files for recent changes 7 Search SunSolve Online for any known related bugs and problems at http sunsolve Sun COM 7 7 JBOD Disks Not Visible to the Host If you attach a JBOD array directly to a host server and do not see the drives on the host server check that the cabling is correct and that there is proper termination See the special cabling procedures in Section 4 6 Connecting Sun StorEdge 3120 SC
28. 120 SCSI array omall Configuration Large Configuration Scalability FIGURE 1 4 Optimized Architecture for File Servers Chapter 1 Array Overview 1 5 TABLE 1 3 describes the possible file server configurations TABLE 1 3 Configuration Details for File Servers Small Configuration Large Configuration JBOD Enclosures 1 1 Number of Disks 2 4 Bus Configuration Single bus Split bus RAID Levels Used Host based RAID 1 Host based RAID 1 Drive Configuration 1 LUN 2 LUNs 1 2 3 1 Tips and Techniques Consider the following tips and techniques when configuring file servers m You can use an Ultra3 SCSI port to connect the RAID array whenever the server is connected to a LAN using Gigabit Ethernet Otherwise a slower SCSI connection may create a performance bottleneck on the SCSI connection m If the server has room for only one host adapter and you must choose between Ultra320 SCSI or Gigabit Ethernet adapters install the Gigabit Ethernet host adapter and use the server s built in SCSI port to provide the most benefit to users However this reduces the I O to a slower SCSI speed m Rapidly growing network response times as users are added is an indication the file server is limiting performance If this occurs examine the utilization of server memory processors and network adapters and expand those with the highest usage 1 2 4 Application Server Architecture and Configuration The following section outlines small and large storag
29. 15 VAC 15A or two 240 VAC service outlets All AC power supplies are autoranging and are automatically configured to a range of 90 264 VAC and 47 63 Hz There is no need to make special adjustments Each DC array requires two 48 VDC service outlets and has an input voltage range of 36 VDC to 72 VDC Note To ensure power redundancy connect the two Sun StorEdge 3120 SCSI power modules to two separate circuits for example one commercial circuit and one UPS Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 The following table lists the power specifications for the Sun StorEdge 3120 SCSI array TABLE 2 2 Power Specifications AC power Voltage and frequency 90 to 264 VAC 47 to 63 Hz Input current 4A max Power supply output voltages 5 VDC and 12 VDC DC power 48 VDC 36 VDC to 72 VDC 2 6 Physical Specifications Use the following physical specifications to plan the location of your array TABLE 2 3 Physical Specifications Category Description Dimensions 1U 1 75 inch 4 445 cm height 20 inch 50 8 cm chassis depth 17 5 inch 44 45 cm 19 inch 48 26 cm with ears width Installation clearances For FRU removal and replacement 15 inch 37 cm is required for front and back Cooling clearances 6 inch 15 cm is required front and back No cooling clearance is required on the sides or the top and bottom of the array 2 7 Layout Map It is helpful
30. 3 2 customer provided 3 3 JBODs 4 8 lengths 4 7 procedures 4 1 single vs split bus configurations 4 9 single bus configurations 4 9 4 11 single bus drive IDs 4 10 summary 4 2 cautions general 8 2 chassis FRU installing 8 17 chassis component status 5 14 checking adapter BIOS 7 13 7 16 clearances to allow 2 5 CLI See Sun StorEdge CLI components viewing status with SSCS 5 4 configuring arrays 1 2 connecting arrays to hosts 4 8 customer obligations 2 2 D DC power supply fan module connecting 4 6 installing 8 10 removing 8 9 decision trees for troubleshooting 7 17 default JBOD settings 4 9 device status icons 5 5 viewing with SSCS 5 4 discovering drives HP UX 7 13 IBM AIX 7 14 Index 1 Linux 7 13 Solaris 7 9 Windows 7 9 disk drives identifying defective drives 8 4 installing new drives 8 6 removing 8 5 replacing 8 4 downloading firmware 7 4 dual bus configuration See split bus configuration E electrical specifications 2 4 electromagnetic compatibility EMC 2 4 environmental range 2 3 environmental sensors chassis components 5 14 event LED 6 3 event logs HP UX 7 7 IBM AIX 7 7 Linux 7 6 Solaris 7 6 Windows 7 6 exit command 5 8 F fan FRU 8 9 8 10 LED 6 3 6 5 file servers 1 3 firmware upgrading 7 4 FRUs listing 3 3 showing 5 17 viewing with CLI 5 19 G gray device status item 5 5 H hardware overview 1 1 s
31. 64CA 0064CA 0064CA single bus Chapter 5 Software Management Tools temp 30 temp 30 temp 28 temp 30 temp 3 0 temp 3 0 temp 3 0 addess Led ort addrs9 led ottf addrslt0 ledsorr addrsll ledsott 5 15 Returned Values The following table describes the location of the enclosure devices from the back of the array orientation as shown in the following figure Front of array Power supply 1 Fan 1 FIGURE 5 4 Enclosure Device Orientation The returned values for the Sun StorEdge 3120 SCSI array are described in the following table TABLE 5 4 Output for the show enclosure status command Enclosure Types Description fan 0 Left side power supply fan fan 1 Right side power supply fan PS 0 Left side power supply PS 1 Right side power supply Temp 0 Left drive temperature sensor Temp 1 Center drive temperature sensor Temp 2 Temperature sensor on left side power supply module Power supply 0 in FIGURE 5 4 Temp 3 Temperature sensor on left side I O module Temp 4 Temperature sensor on right side I O module 5 16 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 TABLE 5 4 Output for the show enclosure status command Continued Enclosure Types Description Temp 5 Right drive temperature sensor Temp 6 Temperature sensor on right side power supply module Power supply 1 in FIGURE 5 4 Disk Slot 0 3 Disk slot identifier refers to the backplane FRU to which disks are connecte
32. DC power supplies Up to 1 17 Tbyte in a SCSI array 21 inch chassis depth Redundant hot swappable FRUs N 1 hot swappable power and cooling NEBS Level 3 and HALT test certified Designed to meet 99 999 reliability Note Add 12 75 lbs 5 78 kg for packaging if you want to know the shipping weight of your array A 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 A 2 Summary of Sun StorEdge 3120 SCSI Array Specifications Feature Description General e 4 hot pluggable drives in a 1U 1 75 inch high chassis e Ultra 320 SCSI buses e Autosensing AC or DC power supplies Density e Up to 1 17 Tbyte in a RAID array e 21 inch chassis depth Reliability e Redundant hot swappable FRUs e N 1 hot swappable power and cooling e NEBS Level 3 and HALT test certified Designed to meet 99 999 reliability Array System e Four Ultra320 SCSI channels Storage Resource e Support for Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Management Reporter management software and the Sun StorEdge Command Line Interface CLI utility Appendix A SCSI Array Specifications A 3 A 3 Agency Approvals and Standards TABLE A 2 Agency Approvals and Standards Product Safety Country U S Canada Germany European Union Japan Australia Argentina Germany Russia Russia Electromagnetic Compatibility Country U S Canada Japan European Union Australia New Zealand Taiwan R
33. Ds Visible to Hosts Running the Windows 2000 and Windows 2003 Operating Systems 7 9 7 Making JBODs Visible to Hosts Running the Linux Operating System 7 13 7 7 4 Making JBODs Visible to Hosts Running the HP UX Operating System 7 13 7 7 0 Making JBODs Visible to Hosts Running the IBM AIX Operating System 7 14 Identifying a Failed Drive for Replacement 7 15 7 8 1 Verifying Operating System Device Information 7 16 JBOD Troubleshooting Decision Trees 7 17 8 Installing FRUs 8 1 8 1 8 2 8 3 8 4 Available FRUs 8 1 Static Electricity and Other Precautions 8 2 Powering Off the Array 8 3 Disk Drive and Air Management Sled FRUs 8 3 8 4 1 Replacing a Disk Drive 8 4 8 4 1 1 Identifying the Defective Disk Drive 8 4 8 4 1 2 Removing a Defective Disk Drive 8 5 8 4 1 3 Installing a New Disk Drive 8 6 vi Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 6 5 6 6 8 7 8 4 2 Installing an Air Management Sled 8 7 Power and Fan Module FRUs 8 7 8 5 1 Replacing an AC Power Supply Fan Module 8 8 8 5 1 1 Removing an AC Power Supply Fan Module 8 8 8 5 1 2 Installing an AC Power Supply Fan Module 8 9 8 5 2 Replacing a DC Power Supply Fan Module 8 9 8 5 2 1 Removing a DC Power Supply Fan Module 8 9 8 92 2 Installing an DC Power Supply Fan Module 8 10 Replacing the LED Module 8 11 8 6 1 Reviewing the Parts and Tools 8 11 8 6 2 Removing the Front Bezel and Right Ear Cap 8 12 8 6 5 Removing t
34. E 2m maximum 1m maximum 0 8 1 2 and 2 m cables are available 0 8 m cable available LVD 10 m maximum 5 m maximum 0 8 1 2 2 4 m cables are available 0 8 1 2 2 4 m cables are available Chapter 4 Connecting Your SCSI Array 4 7 For a list of the SCSI cables available for the Sun StorEdge 3120 refer to the Sun StorEdge 3120 SCSI Array Release Notes 4 6 AN AN Connecting Sun StorEdge 3120 SCSI Arrays to Hosts You can connect a JBOD Just a Bunch of Disks no controller array directly to a Sun host server using either single bus or split bus configurations With the Sun StorEdge 3120 SCSI array you can configure the following m Section 4 6 4 A Single Bus JBOD with One Host Connection on page 4 12 m Section 4 6 5 A Single Bus Multi Initiator JBOD Configuration on page 4 14 m Section 4 6 6 A Split Bus Single Initiator JBOD Configuration on page 4 15 m Section 4 6 7 A Split Bus Multi Initiator JBOD Configuration Connected to One JBOD on page 4 18 The array can be connected to a host by means of a 320 MB second PCI Dual Ultra320 SCSI host adapter installed in a host Connect the array to one or two hosts with SCSI cables The TERM LED is a solid green color when a drive is available for configuration For details on the TERM LED see Section 6 3 Back Panel LEDs on page 6 4 Note If you use multiple host servers they must use the same operating system The host server operating system
35. SI Arrays to Hosts on page 4 8 7 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Palak ey es Making JBODs Visible to Hosts Running the Solaris Operating System If the JBOD cabling is correct and the drives are still not visible run the devfsadm utility to rescan the drives The new disks can be seen when you perform the format command If the drives are still not visible reboot the host s with the reboot r command so that the drives are visible to the host Making JBODs Visible to Hosts Running the Windows 2000 and Windows 2003 Operating Systems Before beginning this procedure make sure that you are using a supported SCSI host bus adapter HBA such as an Adaptec 39160 Refer to the Release Notes for your array for current information about which HBAs are supported Also make sure that you are using a supported driver for your HBA For the Adaptec 39160 use FMS V4 0a or later Boot your system and verify that the host bus adapter HBA basic input output system BIOS recognizes the new SCSI device Note While your system is starting up you should see the new SCSI device If a Found New Hardware Wizard is displayed click Cancel You are now ready to format your new device Open the Disk Management folder a Right click the My Computer icon and choose Manage b Select the Disk Management folder c If a Write Signature and Upgrade Disk Wizard is displa
36. SI configuration must have a unique ID For instance if your host bus adapter HBA device uses ID 6 do not use the left switch setting which sets the SAF TE ID to 6 Use the right switch setting The IDs are also displayed on the lower inside front edge of the chassis in front of each drive These IDs are automatically assigned based on the switch setting as shown in FIGURE 4 6 4 10 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 The following illustration shows the port names The port names A and B are used for easy reference in the cabling procedures In a single bus configuration the B Out and the A In ports are available for host connections For more information see Section 4 6 4 A Single Bus JBOD with One Host Connection on page 4 12 or Section 4 6 5 A Single Bus Multi Initiator JBOD Configuration on page 4 14 In a split bus configuration several host connection configurations exist For details see Section 4 6 6 A Split Bus Single Initiator JBOD Configuration on page 4 15 or Section 4 6 7 A Split Bus Multi Initiator JBOD Configuration Connected to One JBOD on page 4 18 B In B Out A In A Out FIGURE 4 7 Sun StorEdge 3120 SCSI Array Port Names 4 6 3 Connecting Cables for a Single Bus Configuration A single bus I O configuration assigns all disk drive IDs in a chassis to one channel To configure a JBOD unit as a single bus configuration connect the SCSI jumper
37. agement Sled FRUs on page 8 3 Section 8 5 Power and Fan Module FRUs on page 8 7 Section 8 6 Replacing the LED Module on page 8 11 Section 8 7 Installing a JBOD Chassis FRU on page 8 17 Note Be sure to follow Section 8 2 Static Electricity and Other Precautions on page 8 2 for all procedures 9 1 Available FRUs Most FRUs are hot swappable Hot swappable means that a live upgrade can be performed the FRU can be removed and replaced while the RAID array is powered on and operational Caution Follow the FRU procedures carefully to ensure successful FRU replacement 8 1 Check that you received all field replaceable units FRUs ordered with your Sun StorEdge 3120 SCSI array For additional FRUs consult your sales representative For instructions on how to install or replace FRUs review the following procedures or the Sun StorEdge 3000 Family Rack Installation Guide for 1U Arrays located on the product web site For a list of the FRU part numbers refer to the Sun StorEdge 3000 Family FRU Installation Guide Caution You can mix capacity in the same chassis but not spindle speed RPM on the same SCSI bus For instance you can use 36 Gbyte and 73 Gbyte drives with no performance problems if both are 10K RPM drives Violating this configuration guideline leads to poor performance 6 2 AN AN Static Electricity and Other Precautions Follow these steps to prevent damaging the FRUs m Rem
38. al Note To receive automatic email notification of a disk drive failure set up Sun StorEdge Configuration Service or Sun StorEdge Diagnostic Reporter For details refer to the Sun StorEdge 3000 Family Diagnostic Reporter User s Guide or the Sun StorEdge 3000 Family Configuration Service User s Guide Caution To prevent any possibility of data loss back up data prior to removing disk drives 8 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 6 4 1 2 1 Examine the back of the array and record the cable connections 2 Physically locate the defective disk drive An amber LED next to a drive on the front panel of the JBOD indicates a failed disk drive For details see Section 6 2 Front Panel LEDs on page 6 2 Caution Failure to identify the correct disk drive may result in replacing the wrong disk drive and could cause a loss of data Be sure that you have identified the correct disk drive It is strongly recommended that you back up the data prior to removing disks Record the Chl and ID number for the defective disk drive for example Chl 0 ID 4 For descriptions of ID settings see Section 4 6 2 Fixed Drive IDs on page 4 9 Optional In Sun StorEdge Configuration Service a red icon QD in the main window indicates a JBOD drive failure Review the error log to confirm the disk drive ID for the failed drive For details on the Sun StorEdge Configuration Service
39. apter 5 Software Management Tools 5 3 Du File View Configuration Array Administration Help HEA Card Giza Ch 60 Id 14 SEAGATE ST373307LSUN726 70007 MB Cou Ch 60 Id 15 SEAGATE ST373307LSUN726 70007 MB C Ch 0 Id 6 SUN StorEdge 3120 D Server 205 235 238 52 harrier discovery completed FIGURE 5 2 Split Bus Configuration Note In a split bus configuration if each port is connected to a different server the program can only monitor the JBOD from the server connected to port B SAF TE information is not displayed for port A Viewing Component and Alarm Characteristics In Sun StorEdge Configuration Service to view environmental component and alarm characteristics use the View Enclosure window or for some components the main window You can also view environmental and drive components using the Sun StorEdge CLI show enclosure status command For details see Section 5 4 Monitoring with the Sun StorEdge CLI on page 5 7 Main Window In the main window device states are color coded and symbol coded so that it is easy to identify when a device is in a state that requires attention The status is propagated along the device tree enabling you to trace a failure down to the device level See TABLE 5 1 for device status details 5 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 TABLE 5 1 Device Status State Color Symbol State Purple None The group server or
40. array Chapter 1 Array Overview 1 3 omall Configuration Large Configuration Scalability FIGURE 1 3 Optimized Architecture for Print Servers TABLE 1 2 describes the possible print server configurations TABLE 1 2 Configuration Details for Print Servers Small Configuration Large Configuration JBOD Enclosures 1 1 Number of Disks 2 4 Bus Configuration Split bus Split bus RAID Levels Used Host based RAID 1 Host based RAID 1 Drive Configuration 1 LUN 2 LUNs 1 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 1 2 2 1 L9 lips and Techniques Consider the following tips and techniques when configuring print servers m Using a server s built in SCSI port if compatible to minimize cost will result in satisfactory print server performance in most environments even if the SCSI port does not operate at full Ultra320 speeds m Data protection should be provided by host based software volume management software using the operating system s volume manager or a third party volume manager The recommended configurations provide RAS similar to a single controller RAID array m Each server must be connected to a different SCSI bus when using the large recommended configuration File Server Architecture and Configuration The following section outlines small and large storage solutions for file server environments FIGURE 1 4 shows the scalability between the file server and the Sun StorEdge 3
41. bus configuration invalid state Power Fan Module Power Fan LEDs Solid green 6 2 Front Panel LEDs The drive LEDs are located between the rows of drives on the front panel see the following figure The system operation LEDs are located on the right ear of the chassis Drive LEDs Power Fan Heset button Disk 0 FIGURE 6 1 Front Panel LEDs 6 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 The following figure shows the front panel LEDs and Reset button Use the Reset button to silence an alarm For alarm details see Section 7 4 Silencing Audible Alarms on page 7 5 Power Fan Temp Event Heset button FIGURE 6 2 Chassis Ear LEDs and Reset Button on Front Panel The following table lists the front panel LEDs TABLE 6 3 Front Panel LEDs LED Drive Power Light bulb icon Monitors the DC output voltage within tolerance specification Overcurrent protection shutting down any voltage output displayed Voltage thresholds 5 VDC 25 VDC 12 VDC 6 VDC Current thresholds 5 VDC 20A 12 VDC 12A Temp Thermometer icon Monitors the temperature level and indicates violations of internal temperature thresholds of 55 C 131 F and 60 C 140 F Event Caution icon Indicates any abnormal or failure event LED Color Solid green Blinking green Solid amber Solid green Solid amber Solid green Solid amber Solid green Sol
42. com and Solaris are trademarks or registered trademarks of Sun Microsystems Inc in the U S and in other countries U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2002 2007 Dot Hill Systems Corporation et d autres 2200 Faraday Avenue Suite 100 Carlsbad Californie 92008 Etats Unis Tous droits r serv s Sun Microsystems Inc et Dot Hill Systems Corporation peuvent avoir les droits de propri t intellectuels relatants la technologie incorpor e dans le produit qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou docume
43. d Enclosure status values include Status Description OK This component has a status of OK Absent This component is absent Fault The component is exhibiting a fault condition Unknown This component status is not available Note The Enclosure SCSI Channel Type values include single bus and split bus Throughout the documentation and the CLI the term split bus is interchangeable with the term dual bus For details on configuring an array see Section 4 6 Connecting Sun StorEdge 3120 SCSI Arrays to Hosts on page 4 8 show frus Description The show frus command displays field replaceable units FRU ID information for JBODs including dynamic FRU status information All FRU information is retrieved from the SCSI Accessed Fault Tolerant Enclosure SAF TE device Syntax show frus Examples The following example returns all FRU information in a JBOD unit sccli dev es ses2 show frus Chapter 5 Software Management Tools 5 17 The following example shows a partial list of the FRUs in a Sun StorEdge 3120 SCSI device sccli gt show frus 3 FRUs found in chassis SN 006498 Name JBOD CHASSIS BKPLN Description SE3120 JBOD Chassis Part Number 370 6195 Serial Number 006498 Revision Of Manufacturing Date Thu Jan 15 07 33 19 2004 Manufacturing Location Milpitas California USA Manufacturer JEDEC ID 0x0301 FRU Location 1U SCSI JBOD MIDPLANE SLOT Chassis Serial Number 006498 FRU Status
44. e Manual March 2007 CHAPTER 7 Maintaining and Troubleshooting Your Array This chapter describes troubleshooting procedures and error messages you can use to isolate configuration and hardware problems as well as maintenance procedures This chapter covers the following topics Section 7 1 Sensor Locations on page 7 2 Section 7 2 Upgrading Firmware on page 7 4 Section 7 3 Failed Component Alarms on page 7 4 Section 7 4 Silencing Audible Alarms on page 7 5 Section 7 5 General Troubleshooting Guidelines on page 7 6 Section 7 5 1 Writing Events to a Log File for an IBM AIX Host on page 7 7 Section 7 6 Troubleshooting Solaris Operating System Configuration Issues on page 7 8 Section 7 7 JBOD Disks Not Visible to the Host on page 7 8 a Section 7 7 1 Making JBODs Visible to Hosts Running the Solaris Operating System on page 7 9 a Section 7 7 2 Making JBODs Visible to Hosts Running the Windows 2000 and Windows 2003 Operating Systems on page 7 9 a Section 7 7 3 Making JBODs Visible to Hosts Running the Linux Operating System on page 7 13 a Section 7 7 4 Making JBODs Visible to Hosts Running the HP UX Operating System on page 7 13 a Section 7 7 5 Making JBODs Visible to Hosts Running the IBM AIX Operating System on page 7 14 Section 7 8 Identifying a Failed Drive for Replacement on page 7 15 Section 7 8 1 Verifying Operating System Device Information on
45. e integrated into or added to the unit prior to delivery 3 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 3 3 Field Replaceable Units Check that you received all field replaceable units FRUs ordered with your Sun StorEdge 3120 JBOD Array For additional FRUs consult your sales representative For instructions on how to install or replace FRUs review the following manuals located on the product web site m Sun StorEdge 3000 Family Rack Installation Guide for 1U Arrays m Sun StorEdge 3000 Family FRU Installation Guide Caution You can mix capacity in the same chassis but not spindle speed revolutions per minute RPM on the same SCSI bus For instance you can use 36 Gbyte and 73 Gbyte drives with no performance problems if both are 10K RPM drives Violating this configuration guideline leads to poor performance For a list of the FRU part numbers refer to the Sun StorEdge 3000 Family FRU Installation Guide 3 4 Customer Provided Cables Customers must provide the following cables m Two 3 prong AC power cables if you have an AC powered array m One Ultra 320 SCSI cable per host to connect a host to an array up to two host cables may be needed per array To obtain qualified cables consult your Sun sales representative Chapter 3 Inspecting the Array Package 3 3 3 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 cHAPTER 4 Connec
46. e solutions for application server environments FIGURE 1 5 shows the scalability between the application server and the Sun StorEdge 3120 SCSI array 1 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Small Configuration Large Configuration Scalability FIGURE 1 5 Optimized Architecture for Application Servers TABLE 1 4 describes the possible application server configurations TABLE 1 4 Configuration Details for Application Servers Small Configuration Large Configuration JBOD Enclosures 1 1 Number of Disks 2 4 Bus Configuration Split bus Split bus RAID Levels Used Host based RAID 1 Host based RAID 1 Drive Configuration 1 LUN 2 LUNs Chapter 1 Array Overview 1 7 1 2 4 1 lips and Techniques Consider the following tips and techniques when configuring application servers m A single array providing storage for two servers reduces storage costs with little to no effect on application performance m Use the built in SCSI ports of application servers to further minimize costs rather than adding a host adapter particularly when not using Gigabit Ethernet to the LAN m Enhance application server availability by booting them from the RAID array rather than their internal drives This also facilitates the rapid replacement of malfunctioning or failed servers 1 3 Additional Software Tools Additional software tools are available on the Sun Download Center located at http wwws sun com
47. eating and affect the reliability of your Sun product 29 Environmental Requirements The following table lists the environmental specifications for the Sun StorEdge 3120 SCSI array TABLE 2 1 Environmental Specifications Operating Non Operating Altitude To 9000 feet 3000 meters To 36 000 feet 12 000 meters Temperature 41 F to 95 F 104 F to 149 F 5 C to 35 C 40 C to 65 C Humidity Range 10 to 90 at 104 F 40 C 0 to 93 at 100 4 F 38 C noncondensing noncondensing Chapter2 Site Planning 2 3 2 4 Electromagnetic Compatibility EMC The following is required for all installations m All AC mains and supply conductors to power distribution boxes for the rackmounted array must be enclosed in a metal conduit or raceway when specified by local national and other applicable government codes and regulations m The supply conductors and power distribution boxes or equivalent metal enclosure must be grounded at both ends m The supplied arrays require voltages within minimum fluctuation m Ihe facilities voltage supplied by the customer must maintain a voltage of not more than 5 percent The customer facilities must provide suitable surge protection 2 2 4 Electrical and Power Specifications All Sun StorEdge 3120 SCSI arrays require two independent power sources Each array has two power supply and fan modules for redundancy Each Sun StorEdge 3120 AC array requires two 1
48. ed standards and that necessary peripherals are made available to the engineer during installation Review the details of your specific survey before installing your Sun StorEdge 3120 SCSI array 2 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 If necessary attach or sketch a network diagram to the survey TABLE 2 4 Preinstallation Worksheet Rackmounting IP address Cabling Customers must ensure that the appropriate service outlets are available for installation Requirements vary Will the Sun StorEdge 3120 SCSI array be rackmounted Yes No e Is the rack supplied by Sun Yes No e If yes include Sun model number ____ e If not make model Does the rack mount Front and back If so depth e Center Telco Diagram preferred Are there any power strips or power sequencers in the rack Yes No Are they supplied by Sun Yes No If yes part number If not quantity of plugs outlets required Array IP address Array network mask SCSI cable lengths to connect to hosts Chapter2 Site Planning 2 7 TABLE 2 5 Host Connectivity Summarized Host Connectivity Host 1 Host Name Host Make Model HBA connector types Cable distance from the array to the host s Operating system Patches installed o IP addresses e Network Host Connectivity Host 2 Host Name Host Make Model
49. et connection out of band Returned values include inband and out of band Note If inband management access has been disabled by Sun StorEdge CLI or Sun StorEdge Configuration Service SSCS and a user attempts to use inband management the message RAID controller not responding displays when a command is run 5 10 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Syntax show access mode Examples The following example shows the CLI communication mode is inband sccli gt show access mode access mode inband show configuration Description The show configuration command displays the array configuration including inquiry information FRU information SCSI Accessed Fault Tolerant Enclosure SAF TE device information access mode and enclosure status which includes the status for the fan power supply temperature sensor and drive slots The configuration can be displayed onscreen or written to the specified file The output is plain text by default but XML output may be obtained by specifying the xm1 option Syntax show configuration xml x filename Arguments TABLE 5 3 Arguments for show configuration Argument Description xml xj If the x or xml options are specified XML output is generated filename Specify the filename for the configuration file that you want to show Chapter 5 Software Management Tools 5 11 Examples The following exam
50. ff the threaded part of the lock body as shown in the second panel of FIGURE 4 2 Set the pawl aside face up so that you can remember its orientation when you replace it Use the key to turn the lock 180 degrees as shown in the third panel of FIGURE 4 2 Replace the pawl in the same orientation as before as shown in the fourth panel of FIGURE 4 2 Hold the key in place and use the nut driver to refasten the locking nut that holds the pawl in place as shown in the fifth panel of FIGURE 4 2 Be careful not to cross thread the nut Chapter 4 Connecting Your SCSI Array 4 3 AN Caution Be sure to hold the key in place Otherwise there is a risk of breaking the small tab on the lock that serves as a stop 8 Replace the bezel Note To convert your bezel locks back so that the keys can be removed repeat the preceding steps 4 2 Rackmounting the Array To rackmount the array in a rack or a cabinet refer to the installation manual which is provided with the rack or refer to the Sun StorEdge 3000 Family Rack Installation Guide for 1U Arrays on the product website 4 3 N Connecting Chassis to an AC Power Outlet When you connect the AC power cords you should install the provided two cord locks at the same time To connect the AC power cords perform the following procedure Connect an appropriate AC power cable to the first power supply and to a power outlet The provided AC c
51. he Array on page 8 3 Chapter 4 Connecting Your SCSI Array 4 19 4 20 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 5 Software Management Tools This chapter describes the software management tools used for monitoring and managing the Sun StorEdge 3120 SCSI array Topics include the following Section 5 1 Overview of Provided Software on page 5 1 Section 5 2 Monitoring with Sun StorEdge Configuration Service on page 5 2 Section 5 3 Event Messages from the Sun StorEdge Diagnostic Reporter on page 5 6 Section 5 4 Monitoring with the Sun StorEdge CLI on page 5 7 Section 5 5 Managing Disks in the Sun StorEdge 3120 SCSI Array on page 5 22 Section 5 6 Enabling VERITAS DMP in a Single Bus Configuration on page 5 22 Note For other supported software see the Release Notes for your array 5 1 Overview of Provided Software This section describes the software management tools available for monitoring and managing the Sun StorEdge 3120 SCSI array with in band connections The following software management tools are provided on the Sun StorEdge 3000 Family Software and Documentation CD for your array Sun StorEdge Configuration Service Provides monitoring functions Refer to the Sun StorEdge 3000 Family Configuration Service User s Guide for in band setup procedures Sun StorEdge Diagnostic Reporter Provides event monitoring and notification Refer to the Sun S
52. he HBA device ID see Section 5 6 Enabling VERITAS DMP in a Single Bus Configuration on page 5 22 Caution BEFORE you disconnect a cable from the array the host bus on that cable must be inactive Caution When you connect the host cable in single bus configuration attach the host cable in a way that does not bend or damage the jumper cable 4 14 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 4 6 6 To connect a JBOD in a single bus configuration to dual hosts connect the following ports Host server A Oo T3 Host server B Z E QP hw Channel 1 Channel 2 Bus cable Host cable FIGURE 4 11 JBOD Directly Connected to Two Hosts Single Bus In FIGURE 4 11 Host A is connected to port B Out and Host B is connected to port A In The following table shows the drive IDs for FIGURE 4 11 TABLE4 6 Example of Drive IDs for Dual Hosts Single Bus Right Switch Setting Server Channel Switch ID A 1 Right 8 9 10 11 B 2 Right 8 9 10 11 A Split Bus Single Initiator JBOD Configuration There are two important features to note with the split bus single initiator mode JBOD configuration m Connect one A and one B input port on the JBOD with an HBA host connection to the host The I O SCSI connectors are auto terminated m Inasplit bus configuration the SCSI ID numbers automatically change according to the switch settings For more informations on switch settings see
53. he LED Module 8 12 8 6 4 Installing a New LED Module 8 15 8 65 Replacing the Ear Cap and Front Bezel 8 16 Installing a JBOD Chassis FRU 8 17 SCSI Array Specifications A 1 A 1 A 2 A 3 A 4 A D Summary of Physical Specifications A 2 Summary of Sun StorEdge 3120 SCSI Array Specifications A 3 Agency Approvals and Standards A 4 SCSI Host or Drive Connector A 6 SCSI Host or Drive Cable A 7 Index Index 1 Contents vii viii Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 FIGURE 1 1 FIGURE 1 2 FIGURE 1 3 FIGURE 1 4 FIGURE 1 5 FIGURE 4 1 FIGURE 4 2 FIGURE 4 3 FIGURE 4 4 FIGURE 4 5 FIGURE 4 6 FIGURE 4 7 FIGURE 4 8 FIGURE 4 9 FIGURE 4 10 FIGURE 4 11 FIGURE 4 12 FIGURE 4 13 FIGURE 4 14 FIGURE 5 1 Figures Front View of a Sun StorEdge 3120 SCSI Array 1 1 Rear View of a JBOD 1 2 Optimized Architecture for Print Servers 1 4 Optimized Architecture for File Servers 1 5 Optimized Architecture for Application Servers 1 7 Front Bezel and Front Bezel Locks of an Array 4 2 Sequence of Steps to Change Front Bezel Locks So Keys Cannot Be Removed 4 3 Cord Lock Operation 4 5 Single Bus Icon 4 9 Single Bus Icon as it Appears on the Back of the JBOD 4 9 Drive IDs for Single Bus and Split Bus Configurations 4 10 Sun StorEdge 3120 SCSI Array Port Names 4 11 Cabling for Single Bus JBOD 4 11 JBOD Directly Connected to a Host Single Bus 4
54. ibbon to lay flat against the back of the LED module and attach the LED module to the chassis with the ball studs from Step 1 in Section 8 6 3 Removing the LED Module on page 8 12 5 If the ball studs were attached to flathead screws reattach these screws through the bracket to the ball studs Replacement screws are provided in the ship Kit in case the original screws were damaged during removal 6 If it was removed restore the chassis to its rack 8 6 5 Replacing the Ear Cap and Front Bezel To replace the ear cap and the front bezel perform the following steps 1 Push the top and bottom of the ear cap onto the ear pressing in on the top side toward the center of the array until the ear cap snaps into place 2 Insert the bezel arms into the chassis holes 3 Lift the bezel into position and press it onto the front of the chassis until it is flush with the front 4 Lock the bezel in the closed position with the keys 5 Remove the keys if they were not initially inserted into the chassis 6 Power on both power supply modules 8 16 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Installing a JBOD Chassis FRU The Sun StorEdge 3120 SCSI array box FRU includes a chassis its drive midplane and its backplane This product is ordered to replace a box that has been damaged or whose midplane backplane or terminator module has been damaged To make a fully functional array you mus
55. id amber Description Good Drive power up and spin up OK Good Drive activity Failed Drive failure Power supply good Failed One or more output voltages out of range Good Under temperature threshold of 55 C 131 F Failed Temperature threshold equal to or over 55 C 131 F Normal operation Abnormal environment event Chapter 6 Checking LEDs 6 3 Note To test that the front panel LEDs work press and hold the Reset button for 5 seconds All the LEDs should change from green to amber when you perform this test Any LED that fails to light indicates a problem with the LED When you release the Reset button the LEDs return to their initial state 6 2 1 Drive LED Status The drive LED color changes based on array events For example when the Sun StorEdge CLI set led command is set to on the drive LED changes from green to amber for the specified drive For more information about set led see Chapter 5 The following table lists the events that influence the drive LED status TABLE 6 4 Drive LED Status LED Status Event Description Solid green No error A drive is working as expected Blinking Drive activity A drive is processing I O green Amber Drive fault A drive fails Amber Identify The Sun StorEdge CLI set 1ed command is run 6 3 Back Panel LEDs The back panel LED colors indicate the conditions described in the following figures and tables The following figure is the back panel with LEDs
56. if you are not logged in as ssadmin or ssconfig you are prompted with a Log In dialog box to change your level of security Choose View Agent Options Management The Agent Options Management window is displayed 2 Select the Enable JBOD Support check box 5 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 3 To immediately display the JBOD in the main window you must probe for new inventory Choose View View Server and click Probe 4 Click OK The JBOD is displayed in the main window In a single bus configuration both ports of the JBOD array are connected to one HBA on the server as shown in the following example Sun StorEdge T M Configuration Service Console IEEE HEBA card Coe Ch 0 Id 8 SEAGATE ST373307L SUN 72G 70007 MB Cou Ch 0 Id 9 SEAGATE ST373307L SUN 72G 70007 MB Coe Ch 0 Id 10 SEAGATE ST373307L SUN 72G 70007 MB Cg Ch 0 Id 11 SEAGATE ST373307L SUN 72G 70007 MB Cm Ch 0 Id 5 SUN StorEdge 3120 D Server 205 235 238 52 harrier discovery completed FIGURE 5 1 Single Bus Configuration In a split bus configuration each port is connected to its own HBA as shown in the following example A SCSI Accessed Fault Tolerant Enclosure SAF TE limitation prevents the main window from showing the drives connected to port A and port B The program can only monitor the JBOD from the server connected to port B as shown in the following example Ch
57. ile Server Architecture and Configuration 1 5 123 1 Tips and Techniques 1 6 1 2 4 Application Server Architecture and Configuration 1 6 1 2 4 1 Tips and Techniques 1 8 Additional Software Tools 1 8 Site Planning 2 1 2 1 22 2 3 2 4 2 Customer Obligations 2 2 Safety Precautions 2 2 Environmental Requirements 2 3 Electromagnetic Compatibility EMC 2 4 Electrical and Power Specifications 2 4 2 6 pan 2 8 2 9 Physical Specifications 2 5 Layout Map 2 5 Rack Placement 2 6 Preinstallation Worksheet 2 6 3 Inspecting the Array Package 3 1 3 1 0 2 3 3 3 4 Unpacking the Array 3 1 Checking the Package Contents 3 2 Field Replaceable Units 3 3 Customer Provided Cables 3 3 4 Connecting Your SCSI Array 4 1 4 1 4 2 4 3 4 4 4 5 4 6 4 7 Converting Your Front Bezel Locks So the Keys Cannot Be Removed 4 2 Rackmounting the Array 44 Connecting Chassis to an AC Power Outlet 44 Connecting the Chassis to DC Power Outlets 4 6 Bus and Cable Lengths 4 7 Connecting Sun StorEdge 3120 SCSI Arrays to Hosts 4 8 4 6 1 Single Bus SB Label 4 9 4 6 2 Fixed Drive IDs 4 9 4 6 5 Connecting Cables for a Single Bus Configuration 4 11 4 6 4 A Single Bus JBOD with One Host Connection 4 12 4 6 5 ASingle Bus Multi Initiator JBOD Configuration 4 14 4 6 6 ASplit Bus Single Initiator JBOD Configuration 4 15 4 6 7 A Split Bus Multi Initiator JBOD Configuration Connected to One JBOD 4 18 Power On Sequence 4 19 5 Sof
58. imeters wide storage unit the Sun StorEdge 3120 SCSI array is a high performance storage device that contains up to four disk drives with SCSI connectivity to the data host FIGURE 1 1 Front View of a Sun StorEdge 3120 SCSI Array 1 1 The JBOD Just a Bunch of Disks array connects directly to a host server FIGURE 1 2 Rear View of a JBOD Extensive reliability availability and serviceability RAS features include redundant components notification of failed components and the ability to replace components while the array is online The JBOD can be rackmounted in a server cabinet or expansion cabinet For information about specifications and agency approvals see Appendix A This document highlights SCSI best practices which apply to the Sun StorEdge 3120 SCSI array 1 2 Best Practices for the Sun StorEdge 3120 SCSI Array The following sections outline small and large storage solutions for common entry level server environments m Print m File m Application These solutions can optimally use the Sun StorEdge 3120 SCSI array a next generation Ultra3 SCSI storage system designed to provide direct attached storage DAS to entry level servers These solutions feature many performance features using familiar SCSI technology Entry level servers are used for wide range of applications with distinct storage requirements so the Sun StorEdge 3120 SCSI array features a modular architecture with flexible configurati
59. immediately notify your carrier agent and the supplier who prepared your shipment 3 1 5 Carefully examine the cables provided in the package If any cable appears to be damaged contact the Technical Service department for an immediate replacement 6 Check the list of Section 3 4 Customer Provided Cables on page 3 3 These are required to complete your installation Caution You must purchase or provide 320M compliant SCSI cables for connecting the Sun StorEdge 3120 SCSI array to host servers eZ Quantity 1 1 1 2 2 2 Various Checking the Package Contents It is important to inspect your Sun StorEdge 3120 SCSI array packages for standard items as well as purchased options before you begin installation If any parts are missing or damaged contact your sales representative immediately Item Sun StorEdge 3120 SCSI array a group of disks no controller Sun StorEdge 3120 SCSI Array Contents Sheet To download and print the latest Sun StorEdge 3120 SCSI Array Release Notes go to http www sun com products n solutions hardware docs Network Storage Solutions Workgroup SCSI jumper cable 1 foot 30 cm VHDCI VHDCI for bus setting DC power cables if you ordered a DC powered array AC cord locks in a plastic bag if you ordered an AC powered array Front bezel keys in a plastic bag to secure the front bezel onto the chassis Purchased options These options are ordered at the time of purchase and ar
60. is detected To view error messages reported by JBODs use any of the following m Message log in the operating system m For Solaris var adm messages m For Linux var log message m For Windows use the event viewer 7 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 7 9 1 a For HP UX var adm syslog syslog log For IBM AIX see Section 7 5 1 Writing Events to a Log File for an IBM AIX Host on page 7 7 m Sun StorEdge Configuration Service event log For more information about replacing the chassis see Section 8 7 Installing a JBOD Chassis FRU on page 8 17 Caution Back up the chassis data onto another storage device prior to replacing a disk drive to prevent any possible data loss Before you begin troubleshooting JBODs check the cables that connect the host to the JBOD Look for bent pins loose wires loose cable shields loose cable casing and any cables with 90 degree or more bends in them If you find any of these problems replace the cable The FIGURE 7 2 flowchart provides troubleshooting procedures specifically for JBODs Writing Events to a Log File for an IBM AIX Host For an IBM AIX operating system the event logs are not logged by default You might need to change etc syslog conf to enable it to write to a log file Modify etc syslog conf to add the following line info tmp syslog rotate size 1000k Make sure the file that is specified in
61. is is not going to be a bootable device b If itis going to be bootable device select the default Enabled The represents the default setting Press Esc until you return to the main options screen where Configure View Host Adapter Settings was located Select SCSI Disk Utilities and press Return The BIOS will now scan the SCSI card for any SCSI devices attached to the HBA You will see the HBA s SCSI ID as well as any other SCSI devices attached to the HBA If you only see the HBA s SCSI ID then something is not correct with the configuration on the SCSI attached device or the cable between the HBA and the SCSI device is bad or not attached If you are satisfied with the configuration press Esc until a screen opens and displays Exit Utility Select Yes and press Return A screen opens stating Please press any key to reboot Press a key to reboot the server Repeat the same steps for every HBA that you want to attach to the Sun StorEdge 3120 JBOD array Making JBODs Visible to Hosts Running the HP UX Operating 5ystem The following steps describe how to discover drives on systems running the HP UX operating system Chapter 7 Maintaining and Troubleshooting Your Array 7 13 1 Run the command ioscan fnC disk 2 If the drive is still not seen the host might need to be rebooted Run the commands sync sync sync reboot Llad Making JBODs Visible to Hosts Running the IBM AIX Operating System
62. iver m 3 16 inch wrench Chapter 8 Installing FRUs 8 11 6 6 2 6 6 3 Removing the Front Bezel and Right Ear Cap To remove the front bezel and right ear cap to replace or install an LED module perform the following steps Power off both power supply modules on the array If attached unlock the front bezel cover with the provided key Grasp the front bezel cover on both sides and pull it forward and then down Press the right bezel arm hinge toward the left side to release it from the chassis hole The left bezel arm also disengages Note the location of the chassis bezel holes on each ear Remove the plastic cap from the right ear of the array a Squeeze both sides of the cap at the top and the bottom b Turn the cap toward the center of the array until it disengages and pull it free FIGURE 8 4 Removing the Right Ear Cap Removing the LED Module To remove the LED module perform the following steps Remove the ball studs holding the LED module to the chassis 8 12 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 FIGURE 8 5 Removing the Ball Studs Note Older models of the 1U array have two flathead screws driven through from the back side of the bracket Two 4 40 x 1 4 inch flathead screws are provided to replace the screws should they become damaged when removed On newer models the studs are embedded in the chassis ear and no screws are required
63. lit bus configuration The SCSI IDs are also displayed on the lower inside front edge of the chassis in front of each drive These IDs are automatically assigned based on the switch setting For more information on switch settings and drive IDs see the following section Section 4 6 2 Fixed Drive IDs on page 4 9 Fixed Drive IDs Drive IDs are not dependent on the configuration type Single bus and split bus configurations use the same drive IDs The IDs assigned for disks 0 through 3 depend on the switch settings on the JBOD array IDs 5 and 6 are reserved for SCSI Accessed Fault Tolerant Enclosure SAF TE IDs The fixed drive IDs for a 4 drive configuration are shown in FIGURE 4 6 Chapter 4 Connecting Your SCSI Array 4 9 Ow c m ul c Nae en Olt 29 0 Of dc 7 GJ Io mIo E OS jr Right switch set ID8 ID9 ID10 ID11 Left switch set ID12 ID13 ID14 ID15 FIGURE 4 6 Drive IDs for Single Bus and Split Bus Configurations Caution SCSI IDs are set based on the switch setting on the array when it is powered on If you change the switch setting the SCSI IDs will change after you power off and then power on The following table shows the drive IDs that correspond with the switches in FIGURE 4 6 TABLE 4 3 Switch Settings and Drive IDs for Single Bus and Split Bus Configurations Drive IDs SAF TE ID Right Switch 8 9 10 11 5 Left Switch 12 13 14 15 6 Note Each device in your SC
64. llation Operation and Service Manual March 2007 Host server Channel 1 Channel 2 Bus cable CLMM o Host cable FIGURE 4 10 Multiple JBODs Directly Connected to a Host Single Bus In FIGURE 4 10 the host server is connected to port B Out The following table shows the drive IDs for FIGURE 4 10 TABLE4 5 Example of Drive IDs for a Single Host Single Bus Switch Settings Channel Switch ID 1 Left 12 13 14 15 2 Right 8 9 10 11 Chapter 4 Connecting Your SCSI Array 4 13 4 6 5 A Single Bus Multi Initiator JBOD Configuration A dual host single bus multi initiator configuration primarily works in conjunction with multi initiator software such as Sun Cluster or Veritas Cluster In this configuration each host server is connected to each host channel Without the multi initiator software the host servers can write to the same drive simultaneously which might overwrite data You can configure a non cluster dual host single bus environment but you must ensure that the hosts write to different disks on the SCSI bus by setting up a special configuration For instance you can specifically configure which host writes to each disk to prevent data overwrites Note Each device in your configuration must have a unique ID including any HBA devices For instance if your HBA device uses ID 6 do not use the left switch setting which sets the SAF TE ID to 6 For details on setting t
65. llation Operation and Service Manual March 2007 The output includes the serial number of the chassis in which it is installed the vendor and product IDs and SAF TE firmware revision and the SAF TE firmware package revision which refers to firmware for other microprocesses in the chassis that are managed by the SAF TE processor Syntax show safte device Examples The following example shows the SAF TE device information for a Sun StorEdge 3120 SCSI array sccli gt show safte device Id Chassis Vendor Product ID 0064CA SUN StorEdge 3120 D 1170 1170 version Description The version command displays the version number of the CLI Syntax version Examples In the following example version 2 1 is displayed sccli version sccli selected se3000 199 249 246 28 58632 SUN StorEdge 3120 SN 000187 sccli version 2 1 0 Chapter 5 Software Management Tools 5 21 ais Managing Disks in the Sun StorEdge 3120 SCSI Array Use your standard host system disk management utilities for all disk management in a JBOD array such as partitioning and formatting Refer to your host system documentation for more information about disk management For maintenance and troubleshooting information see Chapter 7 5 6 Enabling VERITAS DMP in a Single Bus Configuration The Sun StorEdge 3120 SCSI array supports Veritas Dynamic Multipathing DMP software Note For other supported software see the Release N
66. main window see Section 5 2 Monitoring with Sun StorEdge Configuration Service on page 5 2 Optional In Sun StorEdge CLI run the show enclosure status command If the drive status is Absent the drive may have failed or has been removed from the chassis For details on the show enclosure status command see Section 5 4 Monitoring with the Sun StorEdge CLI on page 5 7 Removing a Defective Disk Drive Caution Failure to identify the correct disk drive may result in replacing the wrong disk drive and could cause a loss of data Be sure that you have identified the correct disk drive An amber drive LED indicates a drive failure For details see Section 6 2 Front Panel LEDs on page 6 2 Caution To prevent any possibility of data loss back up the data prior to removing disk drives Chapter 8 Installing FRUs 8 5 6 4 1 3 Caution Do not remove a defective module unless you have a replacement FRU module to immediately replace the defective module If you remove a module and do not replace it you alter the air flow inside the chassis and could overheat the chassis as a result Remove the defective disk drive with the following steps Unlock the locks with the provided key and gently pull the plastic front bezel away from the front of the unit so that it drops down and is supported by the two hinged brackets on the sides Turn the thumbscrew counterclockwise several full turns until the thumbscrew
67. multidrop implementation The ports on each channel are connected to the same physical SCSI bus Taking into account the internal bus length of 7 meters 2 3 feet and the internal SCSI bus length of the host the maximum SCSI bus length for each channel is 12 meters 39 37 feet when connected to an LVD host adapter You must ensure that the length of all cables to any connected nodes as well as the internal bus length of 7 meters 2 3 feet internal to the Sun StorEdge 3120 SCSI array and the internal bus length of the host is less than 12 meters 39 37 feet in total Also include the jumper cable length of 3 meters 98 feet if the JBOD is being used in a single bus or multi initiator configuration In a dual host multi initiator configuration each host cable should be 5 meters 16 4 feet or less The longest Ultra320 cable qualified by Sun is 10 meters 32 81 feet in length When connected to single ended host adapters the longest supported bus length per channel is 2 meters 6 56 feet Note If you connect two hosts to the same channel you must change the scsi initiator id of one host adapter as described in the host adapter documentation When either of these hosts is subsequently booted SCSI reset warnings are displayed on the other host The following table summarizes the cable length requirements TABLE 4 2 Supported Cable Lengths Connectivity Type Single initiator Cable Length Multi initiator Cable Length S
68. no lt Host requesting driver for directly yes Ignore no driver Replace __ drives with known good drive no Y Resolved yes En Replace drives with r p Replace known good chassis drive no Resolved yes En d End connected JBOD needed for JBOD Notes ps cable casing or device End viewer the event log or in the CLI driver 1 To check cabling look for bent pins loose wires loose cable shielding or loose 2 The Channel Async error displays if the JBOD is not connected to a host 3 View this error in Sun StorEdge Configuration Service message file or event 4 This message is generated when Microsoft Windows looks for an unnecessary FIGURE 7 3 Troubleshooting Decision Tree for JBODs Figure 2 of 2 7 18 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 8 Installing FRUs This chapter provides instructions for removing and installing field replaceable units FRUs in Sun StorEdge 3120 SCSI arrays FRU components can be replaced by customers or by Sun service representatives This chapter covers the following topics Section 8 1 Available FRUs on page 8 1 Section 8 2 Static Electricity and Other Precautions on page 8 2 Section 8 3 Powering Off the Array on page 8 3 Section 8 4 Disk Drive and Air Man
69. nt ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Sun StorEdge AnswerBook2 docs sun com et Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFAGON Nec 3 Adobe PostScript C ontents Preface xi Array Overview 1 1 1 1 L2 L3 Introducing the Array Model 1 1 Best Practices for the Sun StorEdge 3120 SCSI Array 1 2 1 2 1 Entry level Server Storage Requirements 1 3 1 2 2 Print Server Architecture and Configuration 1 3 221 Tips and Techniques 1 5 1 2 3 F
70. odule 8 14 Removing the Screws Holding the LED Module 38 15 Detaching the LED Module From the Bracket 8 15 Inserting the Ribbon Cable Into the Cable Lock Drawer 8 16 SCSI Host or Drive Connector A 6 Cross section of the 68 Conductor SCSI Pinout for LVD MSE SCSI A 7 x Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 p Preface This manual provides instructions for installing initially configuring and operating the Sun StorEdge 3120 SCSI array Caution Read the Sun StorEdge 3000 Family Safety Regulatory and Compliance Manual before beginning any procedure in this manual How This Book Is Organized This book contains the following topics Chapter 1 provides an overview of the array s features Chapter 2 covers the site planning and basic safety requirements Chapter 3 provides general procedures for unpacking and inspecting the array Chapter 4 provides procedures for connecting your array to power and to the network Chapter 5 provides procedures for configuring your array with software management tools Chapter 6 describes the array s front panel and back panel LEDs Chapter 7 describes maintenance and troubleshooting procedures Chapter 8 provides instructions for removing and installing field replaceable units FRUS in Sun StorEdge 3120 SCSI arrays Appendix A provides Sun StorEdge 3120 SCSI array specifications xi Using UNIX Commands This document might not c
71. on Back Cancel 6 Click Next 7 Choose Primary partition and click Next 7 10 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 8 Specify the amount of disk space to use or accept the default value and click Next Create Partition Wizard Specify Partition Size How big do vou want the partition to be 9 Assign a drive letter and click Next 10 Choose Format this partition with the following settings a Specify NTFS as the File system to use b Make sure the Perform a Quick Format checkbox is checked Create Partition Wizard Format Partition You can customize the formatting of the partition NTFS 7 Desk F Newdme Chapter 7 Maintaining and Troubleshooting Your Array 7 11 7 12 c Click Next A confirmation dialog box displays the settings you have specified Completing the Create Partition Wizard rau have successfully completed the Create Partition Wizard rau specified the following settings Disks Selected Disk 2 Partition size 3993 MB Drive letter or path E File System NTFS Allocation Unit Size Default l MV nliime shel Mern walime Ta close this wizard click Finish Back Cancel 11 Click Finish The new partition is formatted and the formatted partition is identified as NTFS in the Computer Management window E ll Action View qoc a E amp Ea volume Layout Type File System status Capacity
72. onent has a status of OK Absent This component is absent Fault The component is exhibiting a fault condition Unknown This component status is not available show enclosure status Description The show enclosure status command shows the status for all chassis components including SCSI Accessed Fault Tolerant Enclosure SAF TE revision number and status information fan power supply temperature sensor and drive slot status Note In split bus configurations on SCSI devices half the drives display a status of Unknown The drives are present but because of a SAF TE design limitation the information does not display Syntax show enclosure status Examples The following example shows the enclosure status for a Sun StorEdge 3120 SCSI device 5 14 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 sccli gt show enclosure status Id Chassis Vendor Product ID 0064CA SUN Storbdge 3120 D 1170 1170 Enclosure Component Status Unie Status FRU P N FRU S N Add l Data Temp Temp Temp Temp Temp Temp Temp DiskSlot DiskSlot DiskSlot DiskSlot Enclosure 0 1 0 1 0 1 2 3 4 9 6 0 1 2 3 SCSI Channel Type S71 0 6 195 37056193 341096193 370 6193 9750 9 OLIS 3190 6195 210 6193 20490961995 2g 0 535975 3 10 04195 244090539 37026195 370956195 240 695 310 6195 901763 901757 901763 9UTTS 0064CA 0064CA 901763 0064CA 0064CA 0064CA SOT 5g 0064CA 00
73. ons Modularity and flexibility enable the storage solution to quickly and easily adapt to a particular environment 1 2 SunStorEdge 3000 Family Installation Operation and Service Manual March 2007 La 1 2 2 Entry level Server Storage Requirements Print file and application services are essential network requirements and are among the most popular uses of entry level servers The servers used to provide these functions are generally very inexpensive highly compact units that are often installed in racks for convenience One example of such a server is the Sun Fire V120 an expandable single processor server that occupies just 1 unit 1U of rack space Network servers are often distributed throughout an enterprise making the Sun StorEdge 3120 SCSI array ideally suited for these applications due to its cost effective direct attached storage design TABLE 1 1 Storage Requirements for Single Processor Servers Print Server File Server Application Server Availability Medium Medium to high Medium to high Storage capacity Low Low to high Low to medium Special needs High data rates High data and Low cost and high and low cost transaction rates transaction rates Access pattern Sequential Sequential Random Print Server Architecture and Configuration The following section outlines small and large storage solutions for print server environments FIGURE 1 3 shows the scalability between the print server and the Sun StorEdge 3120 SCSI
74. ontain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices Refer to the following for this information m Software documentation that you received with your system m Solaris operating system documentation which is at http docs sun cotnm xii Shell Prompts Shell C shell C shell superuser Bourne shell and Korn shell Bourne shell and Korn shell superuser Prompt machine name machine namet Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Typographic Conventions Typeface Meaning AaBbCc123 The names of commands files and directories on screen computer output AaBbCc123 What you type when contrasted with on screen computer output AaBbCc123 Book titles new words or terms words to be emphasized Replace command line variables with real names or values 1 The settings on your browser might differ from these settings Examples Edit your login file Use 1s a to list all files You have mail Q 6 SU Password Read Chapter 6 in the User s Guide These are called class options You must be superuser to do this To delete a file type rm filename Related Documentation Title Part Number Sun StorEdge 3120 SCSI Array Release Notes 816 7955 Sun StorEdge 3000 Family Rack Installation Guide for 1U Arrays 819 4027 Sun StorEdge 3000 Family Safety Regulatory and
75. ood Firmware Rew 1168 Package PLD Rew 1168 Enclosure Humber 1 Alan State Summan poner e nama n FIGURE 5 3 View Enclosure Dialog Box 5 3 Event Messages from the Sun StorEdge Diagnostic Reporter Sun StorEdge Diagnostic Reporter supports standalone JBOD arrays However triggered event notification is limited to environmental and hard drive failures Refer to the Sun StorEdge 3000 Family Diagnostic Reporter User s Guide for more information 5 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 5 4 about Monitoring with the Sun StorEdge CLI The Sun StorEdge CLI supports JBOD arrays However because JBOD arrays do not have a RAID controller or RAID controller firmware to manage the disks this CLI support is limited to the following commands about exit help quit select set led show access mode show configuration show enclosure status show frus show inquiry data show led status show safte device version Description The about command displays version and copyright information Syntax Examples The following example shows the about text for the CLI sccli gt about Sun StorEdge 3000 Family CLI Copyright 2002 2005 Dot Hill Systems Corporation All rights reserved Use is subject to license terms sccli version 2 1 0 buat 2005 07 07 15 56 build 17 for solaris sparc Chapter 5 Software Management Tools 5 7 exit Descrip
76. ord locks are used to securely fasten the AC cable connectors Caution For AC power If the array is connected to AC power sources not within the designated 90 264 VAC range damage might occur to the unit Note To ensure power redundancy be sure to connect the two power supply modules to two separate circuits for example one commercial circuit and one UPS 2 Use a screwdriver to remove the screw from one of the two cord locks provided 4 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 3 Turn the thumbscrew of the green ejector handle counterclockwise to release the handle 4 Pull the green ejector handle of the first power supply forward and slide the cord lock around the handle and around the AC power connector on the power supply The cord lock fits very snugly around the power cable connector 5 Slide the cord lock screw through the cord lock holes and tighten the screw with a screwdriver Close the green ejector handle and turn the thumbscrew clockwise to close the handle 6 Repeat steps 2 through 5 for the second cord lock and second power cable Thumbscrew FIGURE 4 3 Cord Lock Operation Chapter 4 Connecting Your SCSI Array 4 5 4 4 Connecting the Chassis to DC Power Outlets Two DC power cords are packaged with each DC array To connect the DC power cords perform the following procedure Connect a DC power cable to the first power supply and to a p
77. orts on the lower JBOD 4 16 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Host server B Channel 4 Channel 3 FIGURE 4 13 JBODs Directly Connected to Hosts Split Bus In FIGURE 4 13 Host A is connected to port B In and port A Out and Host B is connected to port B Out and port A In The following table shows the drive IDs for FIGURE 4 13 TABLE 4 8 Example of Drive IDs for Multiple Hosts Split Bus Switch Settings Server Switch Channel ID A Right 1 10 11 A Right 2 5 9 B Left 3 14 15 B Left 4 12 13 To connect a split bus JBOD perform the following steps Connect each JBOD port to a host as shown in FIGURE 4 13 Make inactive the host bus connections of any cable which will be installed or removed Use your host system disk management utilities to prepare the disks in the Sun StorEdge 3120 SCSI array for use Refer to your host system documentation for more information about disk management utilities available to you Chapter 4 Connecting Your SCSI Array 4 17 4 6 7 A Split Bus Multi Initiator JBOD Configuration Connected to One JBOD A dual host split bus multi initiator configuration primarily works in conjunction with multi initiator software such as Sun Cluster or Veritas Cluster In this configuration each host server is connected to two host channels Without the multi initiator software the host servers can write to the same drive simultaneously
78. otes for your array To enable VERITAS Dynamic Multipathing DMP support on VERITAS Volume Manager Version 3 2 ensure the HBA device SCSI initiator IDs are unique and then start the system Perform the following steps 1 Create a single bus multi initiator configuration that links two cables to two different HBAs For details about creating a single bus multi initiator configuration see Section 4 6 5 A Single Bus Multi Initiator JBOD Configuration on page 4 14 2 Stop the server and at the OpenBoot PROM OBP Monitor ok prompt type Ok setenv auto boot false ok reset all ok probe scsi all 3 Issue the remaining commands on only one of the paths 5 22 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 4 Edit or create the nvramrc to set the SCSI initiator id to a non conflicting ID for these devices The information returned from the probe scsi all command identifies the IDs that are currently used and unavailable for assignment For more information about ID assignment see Section 4 6 2 Fixed Drive IDs on page 4 9 5 From the OBP type ok nvedit probe all install console banner cd pci 6 4000 scsi 3 your path information here 4 scsi initiator id integer property device end banner Ctrl c 6 Store the nvramrc by typing ok nvstore 7 Set the system to use the nvramrc and reset auto boot by typing Ok setenv use nvramrc true Ok setenv
79. ove plastic vinyl and foam from the work area m Before handling a FRU discharge any static electricity by touching a ground surface m Wear an antistatic wrist strip m Do not remove a FRU from its antistatic protective bag until you are ready to install it m When removing a FRU from the array immediately place it in an antistatic bag and in antistatic packaging m Handle a FRU only by its edges and avoid touching the circuitry m Do not slide a FRU over any surface m Limit body movement which builds up static electricity during FRU installation Caution To prevent any possibility of data loss back up the data prior to removing disk drives Caution Do not remove a defective module unless you have a replacement FRU module to immediately replace the defective module If you remove a module and do not replace it you alter the air flow inside the chassis and could overheat the chassis as a result 8 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 8 3 Powering Off the Array Almost all FRU procedures are hot swappable except for the chassis replacement procedure However you might need to power off the array both power supplies if you relocate the array or perform certain maintenance procedures with its associated servers Before you power off both power supplies you must perform the following steps Stop all I O activity to the array Power off both power
80. ower outlet Note Use only the DC power cables provided with the array Check the DC cable part number and wire labels carefully before connecting the cable to the source TABLE 4 1 DC Cable Wiring for Cable 35 00000156 or 35 00000306 Pin Number Voltage Color A3 L Red A2 GND Chassis Ground Green Yello w Al L White Caution If the Sun StorEdge 3120 SCSI array is connected to DC power sources not within the designated 48V DC 36 VDC to 72 VDC range damage might occur to the unit Note To ensure power redundancy be sure to connect the two power supply modules to two separate circuits for example one commercial circuit and one UPS Note To extend the length of the DC power cable as needed strip the last 1 4 inch of the cable insert the stripped end into a provided Panduit tube and crimp the tube Tighten the cable locking screws to attach the cable securely to the power supply power outlet 4 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 4 Connect the second power cable to the second power supply and to a second power outlet Tighten the cable locking screws If one power supply fails the second power supply automatically takes the full load 4 5 Bus and Cable Lengths The SCSI specification states that the maximum bus length for Ultra320 SCSI is 12 meters 39 37 feet for multidrop connections The Sun StorEdge 3120 SCSI array uses a
81. page 7 16 Section 7 9 JBOD Troubleshooting Decision Trees on page 7 17 7 1 To check front panel and back panel LEDs see Chapter 6 For more troubleshooting tips refer to the Sun StorEdge 3120 SCSI Release Notes at http www sun com products n solutions hardware docs Network Storage Solutions Workgroup 7 1 7 2 Sensor Locations Monitoring conditions at different points within the array enables you to avoid problems before they occur Cooling element temperature voltage and power sensors are located at key points in the enclosure The SCSI Accessed Fault Tolerant Enclosure SAF TE processor monitors the status of these sensors The following table describes the location of the enclosure devices from the back of the Sun StorEdge 3120 SCSI array orientation as shown in FIGURE 7 1 Front of array Right side Power supply 1 Fan 1 FIGURE 7 1 Sun StorEdge 3120 SCSI Array Enclosure Device Orientation Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 The enclosure sensor locations and alarm conditions are described in the following table TABLE 71 Sensor Locations and Alarms Sensor Type Fan 0 Fan 1 PS 0 PS 1 Temp 0 Temp 1 Temp 2 Temp 3 Temp 4 Temp 5 Temp 6 Disk Slot 0 3 CPU Board 1 Board 2 Description Left side power supply fan Right side power supply fan Left side power supply Right side power supply Left drive tempera
82. pecifications A 3 troubleshooting 7 6 HBA devices 4 14 4 18 help command 5 8 HP UX operating system 7 13 humidity 2 3 l IBM AIX operating system 7 7 7 14 icon status in SSCS 5 5 identifying failed disks 7 15 7 16 IDs setting 4 9 installing firmware patches 7 4 J JBOD cabling 4 8 default drive settings 4 9 multi initiator configuration 4 14 4 18 single bus configuration 4 12 4 14 5 3 single initiator configuration 4 15 split bus configuration 4 9 4 15 5 3 switch settings 4 9 K keys removing from bezel locks 4 2 L LED module installing 8 15 removing 8 12 LEDs back panel 6 4 blinking 6 5 drives 6 2 front panel 6 3 illuminating 5 9 status of 5 20 left switch setting 4 10 Linux operating system 7 13 M maintaining the array 7 1 Microsoft Windows operating system 7 9 multi initiator JBOD configuration 4 14 4 18 multipath software 4 14 4 18 5 22 muting alarms 6 3 Index 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 P package contents 3 2 performance problems 3 3 7 16 8 2 8 4 8 6 peripheral devices chassis sensor status 5 14 physical specifications A 2 pinout for LVD MSE SCSI A 7 planning site 2 1 ports connecting 4 1 names 4 11 power LED 6 3 power specifications 2 4 power supply AC 8 9 DC 8 10 LED 6 5 power on sequence 4 19 print servers 1 3 purple device status icon device status sta
83. ple writes the configuration information to the myconfig xml file sccli c2t0d0 show configuration xml myconfig xml 5 12 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 The following example shows a portion of the JBOD configuration sccli gt show configuration inquiry data SUN StorEdge 3120 D t170 Peripheral Device Type 0x3 Serial Number 0064CA Page 80 Serial Number Device Type Enclosure Vendor Product Revision 0064CA safte devices Id Chassis Vendor Product ID 0064CA SUN StorEdge 3120 enclosure status Id Chassis Vendor Product ID Package Status 0064CA SUN StorEdge 3120 Enclosure Component Status Temp Temp Temp Temp Lemp Temp Temp DiskSlot DiskSlot DiskSlot DiskSlot Enclosure Unit Status w NOIL ec oU FPFWNRFR OF OF O SCSI Channel Type FRU P N 27056193 2470 6195 370 6193 37995493 27 0 5959 24 00 1915 2096193 2g 0 535915 310 041 95 306195 S717 US6195 33056195 SUL 37150 06195 Sq c5 I9 ERU S N 201763 901757 901763 901757 0064CA 0064CA 901763 0064CA 0064CA 0064CA gOX r7 0064CA 0064CA 0064CA 0064CA single bus Add l Data temp 30 temp 3 0 temp 28 temp 3 0 temp 3 0 temp 3 0 temp 3 0 addr 8 l1ed o off addes9 ledsort addr 10 led off addr zll led ott Chapter 5 Software Management Tools 5 13 Returned Values Enclosure status values include Status Description OK This comp
84. r supply latch clockwise until it is finger tight to secure the module Note To ensure that a thumbscrew is finger tight tighten it with a screwdriver and then loosen the thumbscrew counterclockwise a quarter turn Attach the power cable and reinstall the AC cord locks if applicable Turn the power back on Replacing a DC Power Supply Fan Module Caution To avoid damage to equipment do not remove a power supply fan module without a working replacement Removing a DC Power Supply Fan Module Be sure to follow Section 8 2 Static Electricity and Other Precautions on page 8 2 Turn off the power and remove the power cable Turn the thumbscrew at the top of the power supply latch counterclockwise until the thumbscrew is disengaged from the power supply Chapter 8 Installing FRUs 8 9 0 92 FIGURE 8 3 The Power Supply Partially Pulled out of the Chassis Pull the latch forward about 90 degrees to disconnect the power supply fan module from the midplane Pull the power supply fan module out of the chassis Installing an DC Power Supply Fan Module Slide the new module into the fan and power supply slot Push the latch back so that the power supply is fully inserted into the chassis Turn the thumbscrew at the top of the power supply latch clockwise until it is finger tight to secure the module Note To ensure that a thumbscrew is finger tight tighten it with a screwdriver
85. re downloads follow the same general steps m Locating the patch that contains the firmware upgrade you want m Downloading the patch to a location on your network m Following the directions in the README patch text file to load the firmware upgrade 7 3 Failed Component Alarms 44 1 Failed component alarm tones use Morse code dot and dash characters The dot is a short tone sounding for one unit of time The dash is a long tone sounding for three units of time Alarms also referred to as beep codes are presented in a sequence starting with the critical component failure alarm which alerts you to a component problem or failure or a firmware mismatch This alarm is then followed by alarms for whichever components or assemblies have failed Once the beep code sequence is complete it repeats To understand the beep codes listen to the sequence of codes until you can break down the sequence into its separate alarms You can also check your software or firmware for alarms error messages or logs to isolate and understand the cause 7 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 For example in the case of a fan failure in a power supply you might first hear the critical component failure alarm followed by a power supply failure alarm from power supply 0 or power supply 1 followed by a fan failure event alarm followed by an event alarm This sequence will continue to repeat
86. rm any operations your host software requires to discover the new drive and bring it under software control For specific operating system instructions see Section 7 7 JBOD Disks Not Visible to the Host on page 7 8 Optional If you are using Sun StorEdge Configuration Service you can discover the new drives using the software For instructions refer to the Sun StorEdge 3000 Family Configuration Service User s Guide Installing an Air Management Sled An air management sled looks identical to the disk drive module however it is an empty box and is used to maintain optimum airflow in a chassis If you have removed a disk drive and do not replace it you can insert an air management sled to maintain the optimum airflow inside the chassis You can install the air management sled by using the same procedure as Section 8 4 1 3 Installing a New Disk Drive on page 8 6 8 9 Power and Fan Module FRUs Topics covered in this section are m Section 8 5 1 Replacing an AC Power Supply Fan Module on page 8 8 a Section 8 5 1 1 Removing an AC Power Supply Fan Module on page 8 8 m Section 8 5 1 2 Installing an AC Power Supply Fan Module on page 8 9 m Section 8 52 Replacing a DC Power Supply Fan Module on page 8 9 a Section 8 5 2 1 Removing a DC Power Supply Fan Module on page 8 9 a Section 8 5 22 Installing an DC Power Supply Fan Module on page 8 10 Chapter 8 Installing FRUs 8 7 6 5 1 6 5 1
87. rnaled File System Select the volume group and set the field Run the command umount mount point 7 8 Identifying a Failed Drive for Replacement You can identify a failed drive by checking m for an amber drive LED For details see Section 6 2 Front Panel LEDs on page 6 2 m Sun StorEdge Configuration Service SSCS For more information see Section 5 2 2 Viewing Component and Alarm Characteristics on page 5 4 Chapter 7 Maintaining and Troubleshooting Your Array 7 15 7 8 1 Sun StorEdge CLI For details about the show enclosure status command see Section 5 4 Monitoring with the Sun StorEdge CLI on page 5 7 the Operating System device list For details see the following section Section 7 8 1 Verifying Operating System Device Information on page 7 16 Caution You can mix capacity in the same chassis but not spindle speed RPM on the same SCSI bus For instance you can use 36 Gbyte and 73 Gbyte drives with no performance problems if both are 10K RPM drives Violating this configuration guideline leads to poor performance Verifying Operating System Device Information To identify failed disks you can review the operating system device information to verify drive status In Solaris perform the format command All attached disks are listed Any failed devices or disks are indicated For details on attaching new devices see Section 7 7 1 Making JBODs Visible to Hos
88. supply fan modules Note For details on powering on the array see Section 4 7 Power On Sequence on page 4 19 6 4 Disk Drive and Air Management Sled FRUs This section provides instructions for removing and installing disk drive and air management sled FRUs and covers the following topics Section 8 4 1 Replacing a Disk Drive on page 8 4 Section 8 4 1 1 Identifying the Defective Disk Drive on page 8 4 Section 8 4 1 2 Removing a Defective Disk Drive on page 8 5 Section 8 4 1 3 Installing a New Disk Drive on page 8 6 Section 8 4 2 Installing an Air Management Sled on page 8 7 Chapter 8 Installing FRUs 8 3 6 4 1 6 4 1 1 Replacing a Disk Drive To replace a disk drive you first remove the defective disk drive and then install a replacement drive The drive module is hot swappable it is replaced while the array is powered on Caution You can mix capacity in the same chassis but not spindle speed RPM on the same SCSI bus For instance you can use 36 Gbyte and 73 Gbyte drives with no performance problems if both are 10K RPM drives Violating this configuration guideline leads to poor performance Chassis notch Drive handle FIGURE8 1 The Front View of a Drive Module Pulled Out of the Chassis Identifying the Defective Disk Drive Before replacing a disk drive perform the following steps to ensure that you have identified the correct defective disk for remov
89. t add the following parts from the replaced array m Drive modules m Two power supply fan modules To install the individual modules use the replacement instructions provided in this guide To configure the array see Chapter 4 To replace the chassis frame of an existing JBOD perform the following steps Caution Connected hosts must be inactive during this replacement procedure Note Be sure to follow Section 8 2 Static Electricity and Other Precautions on page 8 2 Power off both power supply modules on the defective array Ensure all SCSI cables attached to the I O module are labeled clearly Write down the defective array s cabling configuration Write down the SCSI ID switch setting right or left The IDs assigned for disks 1 through 4 depend on the switch settings on the array The right switch setting uses IDs 8 9 10 and 11 The left switch setting uses IDs 12 13 14 and 15 Remove all SCSI cables attached to the I O module Label each disk drive with its disk slot position in the array Remove the power supply modules and disk drives from the defective array Remove the defective chassis Obtain the replacement chassis Chapter8 Installing FRUs 8 17 8 18 10 11 12 13 14 Re install all previously removed modules in their original positions into the replacement array Re install all SCSI and power cables in their original positions Set the SCSI ID swi
90. tatus command to show the status of the identified disk drive Note Selecting a slot by disk name is not supported in split bus enclosure configurations because the enclosure services processor resides on only one of the internal buses and the CLI might not be able to determine the slot location of a particular device In such configurations use the show enclosure status command and the disk documentation provided with your enclosure to determine the correct slot number instead Chapter 5 Software Management Tools 5 9 Syntax To change a specific drive LED from green to amber use the following syntax set led slotn disk sdn diskcXtYdZ on off Arguments TABLE 5 2 Arguments for set led Argument Description slot n Changes the drive LED from green to amber for the specified disk drive slot disk sdn Changes the drive LED from green to amber for the specified Solaris disk drive slot disk cXtYdZ Changes the drive LED from green to amber for the specified Solaris disk drive slot on of f Specify whether to change the LED from green to amber Examples In the following example the LED adjacent to the drive with SCSI address 3 in the enclosure changes from green to amber sccli gt set led slot 3 on enclosure sn 006498 led slot 3 on show access mode Description The show access mode command displays whether the communication mode being used to manage the device is FC SCSI channels inband or an Ethern
91. tch to right or left depending on your previous configuration Note SCSI IDs are set based on the switch setting on the array when it is powered on If you change the switch setting the SCSI IDs will change after you power off and then power on Power on both power supply modules See Chapter 4 for instructions about configuring the JBOD Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 APPENDIX A SCSI Array Specifications This appendix provides the specifications for the Sun StorEdge 3120 SCSI array The topics covered are m Section A 1 Summary of Physical Specifications on page A 2 m Section A 2 Summary of Sun StorEdge 3120 SCSI Array Specifications on page A 3 m Section A 3 Agency Approvals and Standards on page A 4 m Section A A4 SCSI Host or Drive Connector on page A 6 m Section A 5 SCSI Host or Drive Cable on page A 7 A 1 A 1 Summary of Physical Specifications TABLE A 1 Sun StorEdge 3120 SCSI Array Physical Specifications Feature Height Width Depth Weight JBOD General Density Reliability Description 1U 1 75 inch 4 445 cm 19 inch 48 26 cm body Main chassis 18 inch 45 72 cm To back of power supply 20 inch 50 8 cm To back of power supply handle 21 inch 53 34 cm 32 lbs 14 51 kg with 300 Gbyte drives 4 hot pluggable drives in a 1U 1 75 inch high chassis Ultra 320 SCSI buses Autosensing AC or
92. te 5 5 Q quit command 5 8 R red device status item 5 5 removing keys from bezel locks 4 2 requirements application servers 1 3 file servers 1 3 print servers 1 3 reset button 7 5 resetting alarms 6 3 right switch setting 4 10 S safety precautions 2 2 SAF TE component status 5 14 IDs 4 9 status 5 20 SB icon 4 9 SCSI connector A 7 SCSI IDs 4 6 4 10 5 22 select command 5 9 set led command 5 9 setting unique HBA device IDs 5 22 show access mode command 5 10 show configuration command 5 11 show enclosure status command 5 14 show frus command 5 17 show inquiry data command 5 19 show led status command 5 20 show safte device command 5 20 silencing alarms 6 3 7 5 single processor servers 1 3 single bus configurations cabling 4 9 4 11 drive IDs 4 10 label 4 9 setting unique HBA IDs for 5 22 viewing in SSCS 5 3 single initiator JBOD configuration 4 15 site planning customer obligations 2 2 electrical power 2 4 EMC 2 4 environmental 2 3 layout 2 6 overview 2 1 physical 2 5 safety precautions 2 2 site preparation survey 2 6 software management tools 1 8 Solaris operating system 7 8 7 9 specifications clearances 2 5 electrical power 2 4 physical array 2 5 product A 3 split bus configurations cabling 4 9 limitations 5 3 multi initiator 4 18 single initiator 4 15 viewing in SSCS 5 3 SSCS See Sun StorEdge Configuration Service
93. the front or back of the unit Follow all safety precautions specified in the Sun StorEdge 3000 Family Safety Regulatory and Compliance Manual 4 1 Caution When you power off the array wait five seconds before you power it back on If you power the array off and on too quickly a race condition might occur Converting Your Front Bezel Locks So the Keys Cannot Be Removed The bezel on your array has two locks whose keys can be removed when the locks are in either the locked or open position It is possible to reconfigure the locks so that the keys cannot be removed FIGURE 4 1 Bezel locks Front Bezel and Front Bezel Locks of an Array To change the locks so the keys cannot be removed follow these steps Remove the bezel by gently pivoting the swing arms out of their ear sockets and make sure the key is in the locked position with the pawl extending horizontally past the edge of the bezel see the first panel of FIGURE 4 2 Hold the key in place and use a 12 mm or 3 8 inch nut driver to remove the locking nut that holds the pawl in place as shown in the first panel of FIGURE 4 2 Caution Be sure to hold the key in place Otherwise there is a risk of breaking the small tab on the lock that serves as a stop 4 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 FIGURE 4 2 Sequence of Steps to Change Front Bezel Locks So Keys Cannot Be Removed 3 Lift the pawl o
94. ting Your SCSI Array This chapter provides procedures for cabling the Sun StorEdge 3120 SCSI array for single bus or split bus configurations and for connecting the array to power and to network devices The topics covered in this chapter are as follows Section 4 1 Converting Your Front Bezel Locks 5o the Keys Cannot Be Removed on page 4 2 Section 4 2 Rackmounting the Array on page 4 4 Section 4 3 Connecting Chassis to an AC Power Outlet on page 4 4 Section 4 4 Connecting the Chassis to DC Power Outlets on page 4 6 Section 4 5 Bus and Cable Lengths on page 4 7 Section 4 6 Connecting Sun StorEdge 3120 SCSI Arrays to Hosts on page 4 8 Section 4 6 1 Single Bus SB Label on page 4 9 Section 4 6 2 Fixed Drive IDs on page 4 9 Section 4 6 3 Connecting Cables for a Single Bus Configuration on page 4 11 Section 4 6 4 A Single Bus JBOD with One Host Connection on page 4 12 Section 4 6 5 A Single Bus Multi Initiator JBOD Configuration on page 4 14 Section 4 6 6 A Split Bus Single Initiator JBOD Configuration on page 4 15 Section 4 6 7 A Split Bus Multi Initiator JBOD Configuration Connected to One JBOD on page 4 18 Section 4 7 Power On Sequence on page 4 19 Before you connect the Sun StorEdge 3120 SCSI array to the network position the Sun StorEdge 3120 SCSI array in the rack or in the location where it will remain Caution When positioning the array do not block the air vents at
95. tion The exit command exits the interactive mode You can also use the quit command to exit the CLI Syntax help Description The help command displays a short synopsis of the available commands Syntax help command If no command is specified basic usage information is displayed Examples The following example shows the help text for the show channels command sccli gt help show channels show channels display channel configuration quit Description The quit command exits the interactive mode You can also use the exit command to exit the CLI 5 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Syntax Description select The select command selects a new device to which subsequent commands are issued If no device is specified and more than one choice exists a menu of choices is displayed This command should not be used on the command line because a select command is implicitly done if no device name is specified Syntax select device Examples The following command selects an in band SCSI JBOD device sccli gt select dev es ses0 sccli selected device dev es ses2 SUN StorEdge 3120 D SN 00029F set led Description The set led command changes the drive LED for the specified disk or slot from green to amber For Sun StorEdge 3120 SCSI JBODs specify a disk device using a Solaris device name such as sd31 or c1t0d0s2 or specify a slot number Use the show led s
96. tion CD for your product as well as on the web sites identified in the previous section Accessing Sun Documentation on page xiv Additionally the software and firmware applications provide keyboard navigation and shortcuts which are documented in the user s guides xiv Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Sun StorEdge 3000 Family Installation Operation and Service Manual part number 816 7956 15 Preface xv xvi Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 1 1 1 Array Overview This chapter provides an overview of your Sun StorEdge 3120 SCSI array which is an LVD SE device Topics covered in this chapter are m Section 1 1 Introducing the Array Model on page 1 1 m Section 1 2 Best Practices for the Sun StorEdge 3120 SCSI Array on page 1 2 m Section 1 3 Additional Software Tools on page 1 8 Introducing the Array Model The Sun StorEdge 3120 SCSI array model is a JBOD an array with disks and no controller Providing up to 1 17 Tbyte RAID based on 300 Gbyte drives in a 1 75 inch tall by 19 inch wide 4 45 centimeters tall by 48 26 cent
97. to create a sketch or layout map to indicate the exact location for the Sun StorEdge 3120 SCSI array installation as well as the location of the hosts As you lay out the components consider the cable lengths For more information about cables see Section 4 5 Bus and Cable Lengths on page 4 7 Chapter 2 Site Planning 2 5 2 8 Rack Placement Follow these guidelines when preparing a rackmount placement for your system Ensure that the floor surface is level Leave enough space in front of the rack to access components for servicing Leave enough space in back of the rack to access components for servicing Keep power and interface cables clear of foot traffic Route cables inside walls under the floor through the ceiling or in protective channels or raceways Route interface cables excluding fiber optic cables away from motors and other sources of magnetic or radio frequency interference Stay within the cable length limitations Provide two separate power sources for the array These power sources must be independent of each other and each must be controlled by a separate circuit breaker at the power distribution point 2 9 Preinstallation Worksheet When ordering a Sun StorEdge 3120 SCSI array complete the following Preinstallation Worksheet and then prepare the site for installation according to the site planning requirements You are responsible for ensuring that the site consistently conforms to all stipulat
98. torEdge 3000 Family Diagnostic Reporter User s Guide for information 5 1 m Sun StorEdge Command Line Interface CLI A command line interface utility that provides script based management Refer to the Sun StorEdge 3000 Family CLI User s Guide for additional CLI information For details on how to install Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter or the Sun StorEdge CLI software refer to the Sun StorEdge 3000 Family Software Installation Manual 5 2 5 2 1 Monitoring with Sun StorEdge Configuration Service Sun StorEdge Configuration Service supports standalone JBOD arrays However because the Sun StorEdge 3120 SCSI array does not have a RAID controller or RAID controller firmware to manage the disks this software support is limited to enabling JBOD support and viewing component and alarm characteristics See Section 5 2 2 Viewing Component and Alarm Characteristics on page 5 4 Enabling JBOD Support Use JBOD support only when you have a SCSI array connected directly to a host This enables you to monitor peripheral device condition and events Note Enabling JBOD support may impact I O performance To monitor peripheral device condition and events for a JBOD device from the Sun StorEdge Configuration Service Console you first must enable JBOD support Note Whenever you choose a command to perform administration or configuration activities in Sun StorEdge Configuration Service
99. ts Running the Solaris Operating System on page 7 9 In Linux from the HBA BIOS select Configure View Host Adapter Settings and press Return Select SCSI Disk Utilities and press Return The BIOS scans the SCSI card for any SCSI devices attached to the HBA The HBA s SCSI ID is displayed as well as any other SCSI devices attached to the HBA If you only see the HBA s SCSI ID then something is not correct with the configuration on the SCSI attached device or the cable between the HBA and the SCSI device is bad or not attached For details on attaching new devices see Section 7 7 3 Making JBODs Visible to Hosts Running the Linux Operating System on page 7 13 In Microsoft Windows boot your system and verify that the host bus adapter HBA basic input output system BIOS recognizes the new SCSI device For details on attaching new devices follow the instructions in Section 7 7 2 Making JBODs Visible to Hosts Running the Windows 2000 and Windows 2003 Operating Systems on page 7 9 Note While your system is starting you will see the new SCSI device In HP UX run the ioscan fnC disk command For details on attaching new devices see Section 7 7 4 Making JBODs Visible to Hosts Running the HP UX Operating System on page 7 13 In IBM AIX run c gmgr command followed by lspv For details on attaching new devices see Section 7 7 5 Making JBODs Visible to Hosts Running the IBM AIX Operating System on page 7 14 7 16 S
100. ture sensor Center drive temperature sensor Temperature sensor on left side power supply module Temperature sensor on left side I O module Temperature sensor on right side I O module Right drive temperature sensor Temperature sensor on right side power supply module Disk slot identifier refers to the backplane FRU to which disks are connected Directly reported from the CPU Located on R228 solder side under the 129 ASIC Located on R298 solder side under the U38 1010 chip Alarm Condition lt 900 RPM lt 900 RPM Voltage temperature or fan fault Voltage temperature or fan fault lt 32 F 0 C or gt 131 F 55 C lt 32 F 0 C or gt 131 F 55 C lt 32 F 0 C or gt 140 F 60 C lt 32 F 0 C or gt 131 F 55 C lt 32 F 0 C or gt 131 F 55 C lt 32 F 0 C or gt 131 F 55 C lt 32 F 0 C or gt 140 F 60 C Not applicable gt 203 F 95 C gt 185 F 85 C gt 185 F 85 C Chapter 7 Maintaining and Troubleshooting Your Array 7 3 7 2 Upgrading Firmware Firmware upgrades are made available as patches that you can download from the Sun web site located at http sunsolve sun com Each patch applies to a particular type of firmware including m Drive firmware m SAF TE firmware Each patch includes an associated README text file that provides detailed instructions about how to download and install that patch Firmwa
101. tware Management Tools 5 1 5 1 Overview of Provided Software 5 1 iv Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 5 2 Monitoring with Sun StorEdge Configuration Service 5 2 5 2 1 Enabling JBOD Support 5 2 5 2 2 Viewing Component and Alarm Characteristics 5 4 5 3 Event Messages from the Sun StorEdge Diagnostic Reporter 5 6 5 4 Monitoring with the Sun StorEdge CLI 5 7 about 5 7 exit 5 8 help 5 8 quit 5 8 select 5 9 set led 5 9 show access mode 5 10 show configuration 5 11 show enclosure status 5 14 show frus 5 17 show inquiry data 5 19 show led status 5 20 show safte device 5 20 version 5 21 55 Managing Disks in the Sun StorEdge 3120 SCSI Array 5 22 5 6 Enabling VERITAS DMP in a Single Bus Configuration 5 22 Checking LEDs 6 1 6 1 LEDs When Array Is First Powered On 6 1 6 2 Front Panel LEDs 6 2 6 2 1 Drive LED Status 6 4 6 3 Back Panel LEDs 6 4 Maintaining and Troubleshooting Your Array 7 1 Contents V 7 1 7 2 7 3 7 4 7 5 7 6 7 7 7 8 7 9 Sensor Locations 7 2 Upgrading Firmware 7 4 Failed Component Alarms 7 4 Silencing Audible Alarms 7 5 General Troubleshooting Guidelines 7 6 7 5 1 Writing Events to a Log File for an IBM AIX Host 7 7 Troubleshooting Solaris Operating System Configuration Issues 7 8 JBOD Disks Not Visible to the Host 7 8 7 71 Making JBODs Visible to Hosts Running the Solaris Operating System 7 9 7 7 2 Making JBO
102. un StorEdge 3000 Family Installation Operation and Service Manual March 2007 9 JBOD Troubleshooting Decision Trees 1A JBOD SCSI Drive light amber SCSI Bus Reset Error message Move drive to Does the amber Replace chassis Replace chassis yes anotherslot light move to yes Replace drive the new drive slot A no no Is Put alternate drive the initial in the initial slot drive light still amber Check for Replace NE drives known good cabling i drives no M M ome no ye yes S Ca yes Continue with 1B Repeat the procedure for SCSI Bus Reset Error message end Notes 1 To check cabling look for bent pins loose wires loose cable shielding or loose cable casing 2 View this error in Sun StorEdge Configuration Service message file or event viewer the event log or in the CLI FIGURE 7 2 Troubleshooting Decision Tree for JBODs Figure 1 of 2 Chapter 7 Maintaining and Troubleshooting Your Array PC Ena End 7 17 1B Reseat drives Resolved 4 JBOD SCSI Channel rene Adr in cabling Id Error 9 no no yes Check for Parity proper Reseat es Error did cabling drives no Resolved Resolved yes
103. ussia Germany Argentina Electromagnetic Interference Test Harmonics Emissions Voltage Flicker Standard UL Listed to UL60950 2000 3rd Edition CSA Standard CAN CSA C22 2 No 60950 00 3rd Edition TUV EN60950 2000 Part of World wide CB Scheme Part of World wide CB Scheme Resolution 92 98 S Mark GS mark ergonomics Rheinland Part of World wide CB Scheme GOST R mark Hygienic Mark ergonomics Standard FCC 47 Part 15 Subpart B Class B ICES 003 VCCI Class B EN 55022 1998 Class B AS NZS 3548 1996 BSMI CNS 13438 Class B GOST R mark Same as European Union S mark Standard EN 61000 3 2 2000 No Limits EN 61000 3 3 1995 A1 2001 No Limits A 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 TABLE A 2 Agency Approvals and Standards Continued ESD RF Field Electrical Fast Transient Burst Surge RF Conducted Power Frequency Magnetic Field Voltage Dip and Interruption EN 55024 8kV Contact 15kV Air EN 55024 10V m EN 55024 1kV I O 2kV Power EN 55024 1kV I O 1kV Power L L 2kV Power L G EN 55024 3V I O and Power EN 55024 N A monitors only EN 55024 0V 0 5cycle 70 V 0 5sec OV 5sec Appendix A SCSI Array Specifications A 5 A A SCSI Host or Drive Connector A 6 34 1 i r B8 a5 FIGURE A 1 SCSI Host or Drive Connector TABLE A 3 SCSI Connector Pin Descriptions Pin Description Pin Description 1 Data 12 35
104. which might overwrite data You can configure a non cluster dual host split bus multi initiator environment but you must ensure that the hosts write to different disks on the SCSI bus by setting up a special configuration For instance you can specifically configure which host writes to each disk to prevent data overwrites Caution BEFORE you disconnect a cable from the array the host bus on that cable must be inactive To connect a JBOD in a split bus configuration to two hosts connect the following ports Host server A Host server B FIGURE 4 14 Dual Host Multi Initiator Array Connected to a Single JBOD In FIGURE 4 14 Host A is connected to port B In and to port A In Host B is connected to port B Out and to port A Out This configuration is common for failover protection in a network cluster environment 4 18 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 The following table shows the drive IDs for FIGURE 4 14 TABLE 4 9 Server A A B B 4 7 Power On Sequence Example of Drive IDs for Multiple Hosts in a Dual Initiator Configuration with a Left Switch Setting Switch Left Left Left Left Channel 1 2 3 4 ID 14 15 12 13 14 15 12 13 Power on the equipment in the following order so the host computer discovers all connected arrays a JBODs b Host computers Note For details on powering off the array see Section 8 3 Powering Off t
105. yed click Cancel A Connecting to Logical Disk Manager Server status message is displayed Chapter 7 Maintaining and Troubleshooting Your Array 7 9 4 Select the new device when it is displayed ci Computer Management m x Action View Tree Partition Basic NTFS Healthy System 8 46 GB Computer Management Local EM System Tools ga Event viewer Eee System Information ZHpisk 0 Perf Logs and Alert PARIE C H amp Performance Logs and Alerts DH to cesar Fo Shared Folders Online Healthy System nE Device Manager ee j E Local Users and Groups pick 2 E Bu Storage Basic L3 Disk Management 3 90 GB dm Disk Defragmenter Online re Logical Drives Unallocated Al Primary Partition ra n D aracsabla Shee 222 5 Right click in the Unallocated partition of the device and choose Create Partition A Create Partition Wizard is displayed Create Partition Wizard Select Partition Type You can specify what type of partition to create Select the type of partition you want to create amp Primary partition C Extended partition C loata dire Description primary partition is a volume you create using free space on a basic disk Windows 2000 and other operating systems can start from a primary partition rou can create up to four primary partitions an a basic disk ar you can make three primary partitions and an extended partiti

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