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HP LaserJet M1522 service manual - ENWW

1. J581 J3 TAGIN fq a D1 TAGIN r Main motor TAGOUT 2 N D2 TAGOUTIN MI 1 J571 J901 ilz eno a D1 J902 GND D 10 5 ano lo D Main motor rotational 3 kl 24P2 De count sensor 424P2 io D7 Peso E 424P2 n De AUK ssa TW Ds 1238 ACC o D4 pec o Ds ou gt MTRPWM D2 5 B 8 kl ure E D1 soos 8 84 Motor Drive PCA J542 J801 GND a r 45M N N BDIR v m BD GND V sensor M2 vDO2 n wo woe s s IO GND V IN N N VDO1 o O ka Tass VDO1 g o J1 Scanner motor GND V o E CNT2 E Tr enti S N CNTO Fl i Engine Controller PCA Laser Drive PCA Laser Scanner unit Problem solve diagrams 203 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Firmware updates The product has a flash memory based formatter that enables the firmware code to be updated in the event that new firmware is released for the product Using flash memory also provides a way to recover the firmware in the event of code corruption or failure Firmware update by using a flash executable file Th
2. M 194 Formatter connectors M 195 Fax CONG ei EE 196 Solenoid and motor eee 197 ale EE R 198 DONSOMS eer re 199 Major compon enits 5o Ie ntn eese dide n deco donee Oa 200 PCAS DaS6 UNM ETE 201 Sanner ANGADP sesasine cavauesdnd anna nadeadeata dea hieden sdususuanreagnatdeas veaaoeddesasanaddaannedies 202 Whole unit replacement product bundle CC372A ccceccecceceeeeeeeeeeeeneeecceaaecaeccaecaeeeeeeeeeeeeeeeteees 207 Whole unit replacement product bundle CB534A sssssssss eee 209 Control panel bezels HP LaserJet M1522n sssssssssssseeeenee eene rennen 211 Control panel bezels HP LaserJet M1522nf sssssssssssssssseeeenee eene 212 DOCUMENTATION 3 o eds eere eer eet recep cate ee reec via vepres Dac itsa ERU EE DERE LEE FE IRR TI SERE AERR TREE EA 214 Scanner and ADF assemblies sssssssssssssssssssssesseee eene mener er enne n nennen nnne 219 ADF internal components riter sdeesdeave a deve Hv a Cx Tae ERR A RE Reden 221 AU 223 External covers and panels nec etie ette rele eo REMISE ET ERANT E RAE RETE SUIS A MER EEIT ETE eee 225 temal components 1 Of 3 iride tee d ettet visi dede a cea deer AEA ER dc Reda den 227 Internal components 2 0f 93 2t Ebor ERR tree e a inea tele edits Saad 229 Inte
3. sss emm 86 xiii For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Figure 5 24 Figure 5 25 Figure 5 26 Figure 5 27 Figure 5 28 Figure 5 29 Figure 5 30 Figure 5 31 Figure 5 32 Figure 5 33 Figure 5 34 Figure 5 35 Figure 5 36 Figure 5 37 Figure 5 38 Figure 5 39 Figure 5 40 Figure 5 41 Figure 5 42 Figure 5 43 Figure 5 44 Figure 5 45 Figure 5 46 Figure 5 47 Figure 5 48 Figure 5 49 Figure 5 50 Figure 5 51 Figure 5 52 Figure 5 53 Figure 5 54 Figure 5 55 Figure 5 56 Figure 5 57 Figure 5 58 Figure 5 59 Figure 5 60 Figure 5 61 Figure 5 62 Figure 5 63 Figure 5 64 Figure 5 65 Figure 5 66 Figure 5 67 Figure 5 68 Figure 5 69 Figure 5 70 Figure 5 71 Figure 5 72 Figure 5 73 xiv Replacing the ADF pickup roller assembly 5 of 6 sssssssseen emen 87 Replacing the ADF pickup roller 6 of 6 sssssen emere 87 Remove the ADF scanner glass 1 of 3 ssssssssssssssssseeeee eene 88 Remove the ADF scanner glass 2 Of 3 sssssssssssssssssseeee nennen 88 Remove the ADF scanner glass 3 Of 3 sssssssssssssssseseeee eene 89 Remove the scanner assembly 1 of 10 sssssssssssessee eene nennen nnns 90 Remove the scanner assembly 2 of 10 ssssssssssssssseeeee eene nennen nnns 90 Remove the scanner assembly 3 of 10 sssssssssssssse enne nennen nnns 91 Re
4. NOTE Verify that any shipping tape inside the ADF has been removed 2 Remove the jam cleanout part if the part is present see note below Using both hands lift up on the two handles until the part unsnaps Rotate and lift out the cleanout part and set it aside amp NOTE In some products the jam cleanout part is not removable If this is the case with your product go to the next step 3 Lifting the green lever rotate the pick mechanism until it stays open ENWW Clear jams 151 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 4 Gently try to remove the page without tearing it If you feel resistance go to the next step 6 When the media is free gently pull it out in the direction shown ee T Close the lid to the flatbed scanner 152 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 8 Lower the green lever 9 Reinstall the cleanout part by inserting it as shown Push down on the two tabs until the part snaps into place Install the cleanout part correctly because future jamming might occur if the cleanout part is not replaced correctly NOTE In some products the jam cleanout part is not removable If this is the case with your product go to the next step E e SS oo ERE L 10 Close the ADF lid Clear jams from the
5. 250 Material restrictions ssssssssssssseseeeeeemee nennen nennen nennen Irene nnns 250 Disposal of waste equipment by users in private households in the European Union 251 Material Safety Data Sheet MSDS sssssssssseeeenene eee 251 For more InfobmatiOE s ctattees ec retinere ageret pe aie MARET aaa E SO E ENRE ERI REGE UA 252 Telephone Consumer Protection Act United States ssssssse em 253 IC CS 03 requirements n err m ere erre nee onere Erie Yee AES rea ee ea e HERR Re qd 253 EU statement for telecom operation ssssssssssssssssssseeneneneeenne ennemis 254 New Zealand telecom statements eeeeecceeceeeceeeeeeeeeeeeeeeeeeeeeeeecesedeaacacaaaeaaaeaaesaeeeeeeeeeeeeess 254 Declaration ot conformity ie credo cc d er nado D rade ded dc pd dde dad 255 Declaration of conformity pt eset pde A tun de P MER De OE reru baies te EAE dete baa as 256 Safety State E A 257 NCLIIdCC c 257 Canadian DOC regulation acc Entdecke Ep Rd gd E aA DAL e d ex epa 257 EMI statement Korea eect tere tre eee eee ee ener nn nnne nnn 257 Laser statement for Finland sereni sn aa aa E Ea A 258 Substances table China sssssssssessseeeneeee emen nene nennen nennen 259 Id eX ocn cir E r EE ERO ERE EFE EE ERE REDDERE EPIET IAE EE a EISE SEPA EYR
6. English Croation Greek Serbian Slovenian Hebrew CB534 90943 English Korean Indonesian Chinese simplified Chinese traditional Thai Vietnamese CB534 90944 User guides print on demand English CB534 90908 Arabic CB534 90943 Bulgarian CB534 90914 Chinese simplified CB534 90915 Chinese traditional CB534 90939 Croatian CB534 90916 Czech CB534 90917 214 Chapter7 Parts ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ENWW Table 7 5 Documentation continued Description User guides print on demand continued Languages Part number Danish CB534 90918 Dutch CB534 90919 Estonian CB534 90920 Finnish CB534 90921 French CB534 90909 German CB534 90910 Greek CB534 90922 Hebrew CB534 90944 Hungarian CB534 90923 Indonesian CB534 90924 Italian CB534 90911 Kazakh CB534 90925 Korean CB534 90926 Latvian CB534 90927 Lithuanian CB534 90928 Norwegian CB534 90929 Polish CB534 90930 Portuguese CB534 90931 Romanian CB534 90932 Russian CB534 90933 Serbian CB534 90934 Slovak CB534 90935 Slovenian CB534 90936 Spanish Catalan Spanish mid Atlantic CB534 90913 CB534 90912 Swedish CB534 90937 Thai CB534 90938 Turkish CB534 90940 Ukrainian CB534 90941 Vietnamese CB534 90942 Supplementry documentation and support 215
7. See the user guide Block Faxes Block Faxes provides a list of all numbers that are blocked Add modify or delete blocked fax numbers on this tab Help The HP ToolboxFX Documentation tab contains links to the following main pages e Troubleshooting e Animated demonstrations e User Guide View information about the product usage warranty specifications and support The user guide is available in both HTML and PDF format ENWW Management tools 41 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 System Settings The HP ToolboxFX System Settings tab contains links to the following main pages Device Information View information about the product such as the product description and a contact person Paper Handling Change the product paper handling settings such as default paper size and default paper type Print Quality Change the product print quality settings Paper Types Change the product mode settings for each media type such as letterhead prepunched or glossy paper System Setup Change the product system settings such as product language and jam recovery Service Gain access to various procedures required to maintain the product Device Polling Change the product polling settings which determine how often HP ToolboxFX collects data from the product Save Restore Settings Save the current settings for the product to a file on the computer Use
8. amp NOTE You must perform a complete software installation to use Macintosh Configure Device e Check the product status and print information pages e Check and change product settings e Check default print settings e Check and change fax settings including IP configuration Advanced mDNS SNMP network configuration and fax reports You can view Macintosh Configure Device when the product is directly connected to a computer or when itis connected to the network 10 Chapter 1 Product information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Ef NOTE You do not have to have Internet access to open and use Macintosh Configure Device View Macintosh Configure Device when the product is connected to the computer 1 Open HP Director by clicking the HP Director icon in the dock 2 n HP Director click Settings 3 Select Configure Device to open the Macintosh Configure Device home page in a browser View Macintosh Configure Device when the product is connected to the network 1 Open one of the following browsers e Internet Explorer 5 0 or later e Netscape Navigator 4 75 or later e Opera 6 05 or later e Safari 1 2 or later 2 Type the IP address of the product into the Web browser to open the Macintosh Configure Device home page PDEs Mac OS X v10 3 v10 4 and later PDEs are code plug ins that provide access to product features such as inform
9. ip 104 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Release the bottom tab callout 3 Figure 5 55 Remove the side covers 3 of 4 4 Slightly rotate the back side of the right cover away from the product and then slide it toward the front of the product to release it Figure 5 56 Remove the side covers 4 of 4 ENWW Product base 105 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Print cartridge door 1 Remove the scanner assembly See Scanner assembly on page 90 2 Fully open the print cartridge door and gently pull downward on both print cartridge swing arms to release them In Figure 5 57 Remove the print cartridge door 1 of 2 on page 106 the left arm is disengaged A CAUTION Be careful when releasing the swing arms They can easily break Figure 5 57 Remove the print cartridge door 1 of 2 3 Rotate the door toward the back of the product and then lift it up and off of the product Figure 5 58 Remove the print cartridge door 2 of 2 106 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Rear cover and fuser cover 1 Remove the right side and left side covers See Side covers on page 104 2 Remove one screw callout 1
10. Turn the paper over The paper is too moist too rough too heavy or too smooth has the wrong grain direction or is of short grain construction or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield 4 to 6 moisture content Use long grain paper Print is skewed crooked The media guides might be incorrectly adjusted Remove all media from the input tray straighten the stack and then load the media in the input tray again Adjust the media guides to the width and length of the media that you are using and try printing again More than one sheet feeds at one time The media tray might be overloaded Remove some of the media from the tray The media might be wrinkled folded or damaged Verify that the media is not wrinkled folded or damaged Try printing on media from a new or different package The product does not pull media from the media input tray 168 Chapter6 Problem solve The product might be in manual feed mode e If Manual feed appears on the product control panel display press OK to print the job e X Verify that the product is not in manual feed mode and print your job again The pickup roller might be dirty or damaged Replace the pickup roller See Pickup roller product base on page 97 The paper length adjustment control in tray 1 is set at a length that is greater than the media size
11. ssssssssssssssseeeeen mme 119 Figure 5 79 Remove the scanner support frame 4 of 5 sssssssssssssseeeee eene 120 Figure 5 80 Remove the scanner support frame 5 of 5 sssssssssssssssseeeeeeen emen 120 Figure 5 81 Remove the laser scanner 1 of 7 ssssssssssssssssssseeee enne nennen nnns 121 Figure 5 82 Remove the laser scanner 2 of 7 sssssssssssssssseeeee eee enne nnne 122 Figure 5 83 Remove the laser scanner 3 of 7 ssssssssssssssssseeseee eene emen errem nennen nnns 122 Figure 5 84 Remove the laser scanner 4 of 7 sssssssssssssssssseee eene nennen nennen nenne 123 Figure 5 85 Remove the laser scanner assembly 5 of 7 sssssssssssssseeeee enne 123 Figure 5 86 Remove the laser scanner assembly 6 of 7 sssssssssssseeeenee eene 124 Figure 5 87 Remove the laser scanner assembly 7 of 7 Remove the laser scanner assembly 7 of 7 124 Figure 5 88 Remove the main motor 1 of 4 sssssssssssssssssseee eene ennemi en nnns 125 Figure 5 89 Remove the main motor 2 of 4 ssssssssssssssssssseeeeeeeene enne nee en nnne nnns 126 Figure 5 90 Remove the main motor 3 of 4 ssssssssssssssssseeee eene nnnm 126 Figure 5 91 Remove the main motor 4 of 4 sssssssssssssssseeee enemies 127 Figure 5 92 Remove the fuser 1 of 6 ssssssssssssssssssssseeeee nennen nennen enne nre ener nn
12. 1 Press the Setup button 2 Press and hold both the up arrow button and the Cancel button 3 Press the Setup button again 4 Use the arrow buttons to select the desired secondary service option and then press the OK button 5 Use the arrow buttons to select the desired submenu option and then press OK 6 After making the necessary menu item choices press Cancel to close the secondary service menu Menu item Submenu Description Service Reports Cont Self Test The continuous self test prints the configuration page repeatedly until you press Cancel Extended Keymap 182 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Menu item Submenu Description Error Report Print the extended keypad map to see all the characters associated with the alphanumeric keys Print the error report to see firmware errors Scan Calibration Calibrate Use the Calibrate sub menu to calibrate the various product scan methods Corrected Use the Corrected sub menu to identify hardware issues that Tables affect the scanner Use the Tables sub menu to turn the debugging function on or off Location Various countries regions Use the Location sub menu to set the country region in which the product is being used Display test Use the Display test sub menu to run a test of the control panel display lights and LCD screen Button test Use the But
13. HP ToolboxFX To check the product status and settings and to view problem solving information and online documentation use the HP ToolboxFX You must have performed a complete software installation in order to use the HP ToolboxFX See the user guide for more information about software installation Online Help Provides information about options that are available in the printer drivers To view a Help file open the online Help through the printer driver XM X M Mua 2 Chapter 1 Product information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Product comparison The product is available in the following configurations ENWW HP LaserJet M1522n MFP HP LaserJet M1522nf MFP e Prints letter size pages at speeds up to 24 pages per HP LaserJet M1522n MFP plus minute ppm and A4 size pages at speeds up to 23 ppm e V 34 fax modem and 4 megabyte MB flash fax storage e PCL5and PCL 6 printer drivers and HP postscript level 3 memory emulation e Two RJ 11 fax phone line ports e Priority input tray holds up to 10 sheets of print media e Tray 1 holds up to 250 sheets of print media or 10 envelopes e Hi Speed USB 2 0 p
14. essem 157 Print quality settlngs iot EE Eo dte ERO ete 157 Identify and correct print defects sesssssseeenm een 158 Print quality checklist sssssenn e 158 General print quality issues sssssssssssss 158 Scan PRODICMS ME 163 Solve scanned image problems sssssesssssseeeneeen eene 163 Scan quality problems sssssssesssssseseeeeeeeem ene nennen nnne nennen nr anent 165 Prevent problems eet tete easi tee ede dena en a gare ved da dE Rd 165 Solve scan quality problems sssssssssssseeeeemenn 165 Glory delrele i e PEE 166 Prevent problems orriei nao ORE cand XR a aa RKRR RENTA RuMG A OR CER REOR RARO QA 166 Image problemis 2 cete creo doner og Ea cse Ent eoa e ccu oz ta Do e Hen neq 166 Media handling problems sssssssssseseeeeee eene nene nnn nnne nnn nnn nnns 167 Performance problems ceret tere raten caedi it ier eX RR ava NEEE 169 Fax problems fax models only sssssssssssesee eene eene nennen nennen nene 170 General fax problem solve ssssssssssssssessseeseeseee eerte nnn nnne nnne nre nns 170 Problems receiving faxes sssssssssssssseeneeeeene nennen nnne enne nrrn nennen nennen 171 Problems Sending Taxes ite t er e e p ee e e es due 174 Voice call problems sssssssssssssseeeneeneeee ener er nme EEEE nsn nnne
15. Control panel bezel copy German DE CC372 40005 Control panel bezel copy German unpainted DE CC372 40028 Control panel bezel copy French FR CC372 40006 Control panel bezel copy Dutch NL CC372 40007 Control panel bezel copy Italian IT CC372 40008 Control panel bezel copy Swedish SV CC372 40009 Control panel bezel copy Norwegian NO CC372 40010 Control panel bezel copy Finnish Fl CC372 40011 Control panel bezel copy Danish DA CC372 40011 Control panel bezel Control panel bezel copy copy Russian RU Czech CS CC372 40013 CC372 40014 Control panel bezel copy Hungarian HU CC372 40015 Control panel bezel copy Polish PL CC372 40016 Control panel bezel copy Slovak SK CC372 40017 Control panel bezel copy Turkish TR CC372 40018 Control panel bezel copy Greek EL CC372 40019 Control panel bezel copy Hebrew HE CC372 40020 Control panel bezel copy Arabic AR CC372 40021 Control panel bezel copy Traditional Chinese ZHTW CC372 40022 Control panel bezel copy Korean KO CC372 40023 Control panel bezel copy Simplified Chinese ZHCN CC372 40024 Control panel bezel copy Thai TH CC372 40025 Control panel bezel
16. Figure 5 59 Remove the rear cover and fuser cover 1 of 3 3 Release the two rear cover locking tabs callout 2 Rotate the bottom of the rear cover up and away from the product and remove it Figure 5 60 Remove the rear cover and fuser cover 2 of 3 Li ENWW Product base 107 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 4 Rotate the bottom of the fuser cover away from the product and remove the fuser cover Figure 5 61 Remove the rear cover and fuser cover 3 of 3 108 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Front cover 1 Remove the right side and left side covers See Side covers on page 104 2 Release the lower left side front cover locking tab and slightly pry the lower left corner of the front cover away from the product Figure 5 62 Remove the front cover 1 of 4 W rrinnn 3 Release the lower right side front cover locking tab located near the corner of the power supply and slightly pry the lower right corner of the front cover away from the product Figure 5 63 Remove the front cover 2 of 4 ENWW Product base 109 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 4 Pry up and pull out on the front cover to release it from the product Figure 5 64
17. For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Parts lists and diagrams How to use the parts lists and diagrams The figures in this chapter show the major subassemblies in the product and their component parts A parts list table follows each exploded view assembly diagram Each table lists the item number the associated part number and the description of each part If a part is not listed in the table then it is not a field replaceable unit FRU A CAUTION Be sure to order the correct part When looking for part numbers for electrical components pay careful attention to the voltage that is listed in the description column to ensure that the part number selected is for the correct product model Gf NOTE Inthis manual the abbreviation PCA stands for printed circuit board assembly Components described as a PCA might consist of a single circuit board or a circuit board plus other parts such as cables and sensors 216 Chapter7 Parts ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Types of screws Illustration Description Size Part number Use Screw RS M3X6 XB2 8300 609CN Used to secure plastic to metal M3X8 XA9 1504 000CN M3X10 XA9 1501 000CN Screw D M3X6 XA9 1670 000CN Used to secure plastic to metal Screw w washer M3X6 XB2 7300 605CN Used to secure metal components to metal M3X8 X
18. NOTE If the product is connected to the network you can set HP ToolboxFX to notify you by e mail when a print cartridge is low If the product is directly connected to a computer you can set HP ToolboxFX to notify you when supplies are low Store supplies Follow these guidelines for storing print cartridges e Do not remove the print cartridge from its package until you are ready to use it A CAUTION To prevent damage do not expose the print cartridge to light for more than a few minutes e See Environmental specifications on page 245 for operating and storage temperature ranges e Store the supply in a horizontal position e Store the supply in a dark dry location away from heat and magnetic sources 26 Chapter 3 Maintenance ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Replace supplies Print cartridge 1 Open the print cartridge door 2 Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it See the recycling information inside the print cartridge box ENWW Manage supplies 27 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 4 Remove the orange cover from the print cartridge and then pull the orange tab straight out to remove the sealing tape 5 Insert the cartridge into the product until it is firmly in place 6 Close the print cartrid
19. Press OK to use existing tray settings Load Tray 1 PLAIN SIZE Cleaning mode OK to start Cleaning mode paper prompt Press OK to begin the cleaning procedures Manual feed SIZE TYPE Press OK to use available media Print Manual Feed mode Load paper into the priority input tray Memory is low Try again later Memory is low Only 1 copy made Press OK to continue The product does not have enough memory to start a new job The product completed making one copy The remaining copies have been canceled because of low memory Wait until the current job is finished before starting a new job Press OK to clear the error Break the job into smaller jobs that contain fewer pages Memory is low Press OK The product memory has been almost completely filled Allow the product to finish the job or press Setup to cancel the job Memory low Only 1 copy made The product does not have enough memory to complete the collated copy job Break the job into smaller jobs that contain fewer pages Misprint Press OK Feed delay misprint Reload paper 144 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 6 1 Alert and warning messages continued Control panel message Description Recommended action No Dial Tone fax models only The product could not detect a dial t
20. R rear cover removing 107 receiving fax 63 receiving faxes activity log printing 186 confirmation report printing 186 last call printing 186 log HP ToolboxFX 41 T 30 protocol trace report 191 troubleshooting 171 recommended software installation 8 recycling HP printing supplies returns and environmental program 250 regional versions fax card 65 regulatory information 248 remove ADF scanner glass 88 parts 70 repacking device 242 Index 267 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 repetitive defects troubleshooting replace ADF scanner glass 88 parts 70 supplies life expectancies 26 replacing supplies 27 reports configuration page 36 demo page printing 36 event log printing 36 fax 186 fax report printing 37 menu map printing 37 network 185 network report printing 37 phone book 186 supplies status page 36 usage page 36 reports fax activity log 186 billing codes 188 confirmation last fax sent or received 186 last call 186 troubleshooting 177 reports product configuration page 184 Demo page 185 supplies status page 184 T 30 protocol trace 191 resolution print settings 157 specifications 4 restoring factory set defaults 189 ring detect fax card 67 RING operations 63 roller delivery roller 54 pickup locating 54 rollers ADF pickup cleaning 32 automatic document feeder ADF pickup replacing 85 feed locating 54 locating 54
21. roce exeo tuae sede tuendae dev rau e Pate nuu we ddr x a RP sU dad 100 Remove the media input tray 1 of 3 sssssssssssssss eene mener 101 Remove the media input tray 2 of 3 ssssssssssssssssseeeeennnen nennen rennes 101 Remove the media input tray 3 of 3 ssssssssssssssssse eene RE 102 Remove the transfer toller 2 eiii reiten de tue RE Leda eee a LER e dne ne e LE a ene REEL ER dace ada 103 Remove the side covers 1 of 4 ssssssssssssssssseeeene eene nennen enne emnes 104 Remove the side covers 2 Of 4 eiie ete tei reti ree eer nese 104 Remove the side covers 3 of 4 ssssssssssssssssssseeeeene eene nennen enne nennen 105 Remove the side covers 4 of 4 edente Laine a EE DE Robo tne EE a RAPI Ra 105 Remove the print cartridge door 1 of 2 sssssssssseeneenen memes 106 Remove the print cartridge door 2 of 2 ssssssssssssseeeeneeeenee mene 106 Remove the rear cover and fuser cover 1 of 3 ssssssssssssssssseeenne eene 107 Remove the rear cover and fuser cover 2 of 3 sssssssssssssssseeee eene nnns 107 Remove the rear cover and fuser cover 3 of 3 sssssssssssssssseeee eene 108 Remove the front cover T of 4 ite DR Dad b ge td RR pde ERR ERE duo NANEN 109 Remove the front cover 2 Of 4 seins NAN ENNAN READ DL IE TERR REL Dd ISTE R RR RE Doer AAA 109 Remove the front cover F Of 4 a rerit eie
22. ENWW 1 2 At the control panel press Setup Open the Secondary Service menu by pressing and holding both the down arrow button and the Cancel button Press Setup again Use the arrow buttons to select Calibrate and then press OK Use the arrow buttons to select the calibration mode and then press OK The product scanner calibrates slowly When the calibration process completes the product prints a calibration report Clean the product 35 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Management tools Information pages Information pages reside within the product memory These pages help diagnose and solve problems with the product NOTE If the product language was not correctly set during installation you can set the language manually so the information pages print in one of the supported languages Change the language by using the System setup menu on the control panel or the embedded Web server EWS Page description How to print the page Configuration page Shows the current settings and product properties 1 2 On the product control panel press Setup xX Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Config report and then press OK A second page also prints On that page the Fax Settings section provides details about the product fax settings Supplies s
23. Ee ee dde I REI d t FDA e D RR E 242 Appendix B Specifications Physical SpeglfICallOns asnanum de derecha A E Meqneeeadi END AA 244 Electrical specifications oett aen eut ii e PRAE REN MEAN Xx FCR HE daccadadund KR ea eu ex RF Nd xe An T RE 244 ev igeen i nee EI TT 244 Environmental specifications c cccccccccceececeeeeeeeeeceeaeeaaaeaaecaeeceeeeeeeeeeeeedseccsacaeaaesaeeeeeeeseeeeeeeetess 245 Aco stic emissions oseca enia nen and nie ad niin ad Rian niente aii Aenea 245 Appendix C Regulatory information gieiexeo uelle 248 Environmental product stewardship program ssssssssesssseeeeeeeeereeremenern nennen 249 Protecting the environment cresce racc e erben aL ee taa Doc n bk EL ta d n ined 249 Ozone prod cti M P 249 POWER c ns mptioN E 249 Toner consumption ree 249 Paper HEP 249 Erie P 249 HP LaserJet print supplies s x teret nnde edo dune eon enn ten roh E 249 Return and recycling instructions sssssssseeneene eee 250 United States and Puerto Rico sess 250 Multiple returns two to eight cartridges ssssssss 250 Single returtis ie uiae tet p inde pd teda doo de iau 250 SHIPPING LU 250 NON US ret rns cce eet n neon nna hee e gran RR EUR E CK REA eR QR A Rc E dEG 250 EUN ETCUROMT
24. Figure 6 4 Formatter connectors Table 6 5 Formatter connectors Item Description H12 Asian character control panel display PCA NOTE This PCA is only installed on products that use the Asian fax control panel display Not all products will have this PCA installed J2 Flatbed motor J4 Scanner J15 Network port J26 Fax card PCA J27 Control panel J30 24V from engine J31 ECU PCA J32 Speaker J33 ADF motor J33A High speed USB 2 0 port P107 SPI module P109 FW code download jumper ENWW Problem solve diagrams 195 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Fax card Figure 6 5 Fax card connectors J9 J2 Table 6 6 Fax card Description Formatter J9 196 Chapter 6 Problem solve Fax ports ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Solenoid and motor Figure 6 6 Solenoid and motor Ue gt Pad Table 6 7 Solenoid and motor Description Pickup solenoid 2 Main motor ENWW Problem solve diagrams 197 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Rollers Figure 6 7 Rollers d Table 6 8 Rollers Item Description 1 Transfer roll
25. X Windows 2003 Server 32 bit e UNIX model scripts Web only e Mac OS X v10 3 v10 4 and later NOTE For Mac OS X v10 4 and later PPC and Intel Core Processor Macs are supported Supported printer drivers Operating system PCL 5 PCL 6 HP postscript level 3 emulation Windows wv f Y v Mac OS X v10 3 v10 4 and later wv Linux wv Driver can be installed by using the Microsoft Add Printer wizard too For Linux download the HP postscript level 3 emulation driver from www hp com go linuxprinting The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons checkboxes and drop down lists that are in the printer driver Software included with the product There are several options for completing a recommended install Easy Install will complete the installation with default settings Advanced Install allows you to select custom settings and choose the components that are installed Recommended installation for Windows e HP drivers o PCL 6 printer driver A Scan driver e HP MFP software o HP ToolboxFX o HP LaserJet Scan program o HP Send Fax program and driver 8 Chapter 1 Product information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 o HP Fax Setup Wizard Uninstall program e HP Update program e HP Customer Participation Program e Shop for HP Supplies program e
26. and then click the System Settings tab 3 Click the Service tab and then click Start A page feeds through the product slowly Discard the page when the process is completed Clean the paper path from the product control panel If you do not have access to HP ToolboxFX you can print and use a cleaning page from the product control panel 1 2 3 4 5 Press Setup Use the arrow buttons to select the Service menu and then press OK Use the arrow buttons to select Cleaning mode and then press OK Load plain letter or A4 paper when you are prompted Press OK again to confirm and begin the cleaning process A page feeds through the product slowly Discard the page when the process is completed Calibrate the scanner During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing This product has a cleaning mode that can correct and prevent these types of problems 34 Chapter 3 Maintenance ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Calibrate the scanner from HP ToolboxFX T 2 3 4 Open HP ToolboxFX Click the product and then click the Device Settings folder Click the Print Quality page and then select Calibrate now Click Apply to start the calibration process Calibrate the scanner from the product control panel
27. da cerner rere dn da n t ee e HER e E ERE ENS fees E E aves 132 Drive gear assembly and drive belt sssssssssss enne 135 Problem solving checklist ssssssssssssseeeeneee nennen nnne nennen nennen nnne enne 138 Control panel Messages T M 140 Alert and warning messages sssssssssssesseeeeene nennen nennen nennen 140 Alert and warning message tables ssssssseen 140 Critical error MESSAGES issart r naa eE Nr cepa desde cba aoc He a Pee Medea e Doe e 2 147 Critical error message tables sssssssssseee emen 147 e u rLE 149 CAUSES OT JANNS 3 c e ore D ro e e t a en e EE e edo arta E s 149 Where to look for Jam teria pon eec Ecce eie Depos Ee A Dvd eu pO ded 150 Clear jams from the ADF ssssssssessssseeeeenn m enne nn nne nennen 151 Clear jams from the input tray areas sssssssssss eene nnns 153 Clear jams from the output bin sssssssssssee emm emnes 155 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Clear jams from the print cartridge area oo e teeter nese eter eaaaeeeeeeeetaeeeeeeeeeenea 156 Print Problems sio 157 Prnt quality problems aident nnn Ret geo pne han tea deae ak n eoa a Ade RR ERR IER GRE IRA RS ER TuS 157 Improve print quality
28. fax ports as well 1 Hi Speed USB 2 0 port 2 Network port 3 Fax ports fax models only Control panel o0 _ __9 99 1 Fax controls fax models only Use the fax controls to change commonly used fax settings 2 Alphanumeric buttons Use the alphanumeric buttons to type data into the product control panel display and dial telephone numbers for faxing 3 Setup and cancel controls Use these controls to select menu options determine the product status and cancel the current job 4 Copy controls Use these controls to change commonly used copy settings and to start copying 5 Scan controls Use these controls to scan to e mail or to a folder 6 Chapter 1 Product information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Serial number and model number location The serial number and product model number label is on the back of the product ENWW Product walkaround 7 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Software description Supported operating systems The product supports the following operating systems Full software installation Print and scan driver Printer driver only e Windows XP 32 bit and 64 bit e Windows 2000 e Linux Web only e Windows Vista 32 bit and 64 bit e
29. high voltage power supply 180 post service 73 print quality 73 text troubleshooting 161 TIP operations 63 toner cleaning page printing 190 loose troubleshooting 160 scatter troubleshooting 162 smeared troubleshooting 160 specks troubleshooting 159 Toolbox See HP ToolboxFX tools required removing parts 71 troubleshooting 184 trailing edge detection ADF 53 transfer roller removing 103 transfer rollers 97 transfer rollers locating 54 transfer unit warranty 241 Index 269 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 tray 1 install 21 jams clearing 153 locating 5 trays ADF input install 19 capacity 13 feeding operations 58 flag automatic document feeder ADF input tray 84 input tray automatic document feeder ADF 75 input tray media 101 jams clearing 153 media input removing 101 multi purpose locating 54 pickup feed delivery system 58 priority input loading 20 tray 1 install 21 troubleshooting blank scans 165 checklist 138 cleaning page 190 configuration page 184 control panel messages 140 copy quality 166 copy size 169 copying 169 critical error messages 147 curled media 161 189 demo page 185 diagrams 192 dialing 174 engine test page 178 faded print 159 faxjams 176 fax quality 170 fax reports 177 font list 184 half self test 179 heating element 180 HP ToolboxFX 188 image formation 179 information pages 184 jams 149 lines co
30. the fuser and the other flag detects the media when it is reversed for duplexing e PS702 media width sensor Figure 4 8 Pickup feed delivery system Pressure roller Feed roller PS702 MA V Ur PS701 Fuser sleeve Photosensitive drum Transfer roller IV PS751 Single sheet feed tra T Pickup ue I T L Multi purpose tray Separation pad 58 Chapter 4 Operational theory ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Image formation system Laser printing requires the interaction of several technologies including electronics optics and electrophotographics to produce a printed page Each process functions independently and must be coordinated with the other product processes Image formation consists of the following five processes e Electrostatic latent image formation e Developing e Transfer e Fusing e Drum cleaning These five processes contain seven steps which are shown in Figure 4 9 Image formation system on page 59 and described in the following sections Figure 4 9 Image formation system Electrostatic latent image formation block lt Paper path 4 Rotational direction of the drum REPE TEC NE Step 1 Primary charging DC and AC biases are applied to the primary charging roller which transfers a uniform negative potential to the photosensitive drum Figure 4 1
31. this file to load the same settings onto another product or to restore these settings to this product at a later time Password Set change or clear the product security password Gf NOTE A single password can be set from the control panel HP ToolboxFX or the embedded Web server EWS Device information The HP ToolboxFX Device information page stores data about the product for future reference The information that you type in these fields appears on the Configuration page You can type any character in each of these fields amp NOTE You must click Apply before the changes take effect 42 Chapter3 Maintenance ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Paper handling Use the HP ToolboxFX paper handling options to configure the default settings These are the same options that are available on the product control panel Three options are available for handling print jobs when the product is out of media e Select Wait for paper to be loaded e Select Cancel from the Paper out action drop down list to cancel the print job e Select Override from the Paper out time drop down list to send the print job to another paper tray The Paper out time field specifies how long the product waits before acting on the selections You can specify from 0 to 3600 seconds NOTE You must click Apply before the changes take effect Print quality Us
32. 3 Use the arrow buttons to select Usage page and then press OK Menu map The menu map shows the control panel menus and available settings To print the menu map complete the following steps 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Menu structure and then press OK Network report The network report shows the product network settings To print the network report complete the following steps 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Network report and then press OK ENWW Problem solve tools 185 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Fax reports This section describes the fax reports that help you diagnose and solve problems with the product Fax activity log The fax activity log provides a chronological history of the last 40 faxes that were received sent or deleted and any errors that occurred Print the fax activity log 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Fax Activity log and then press OK 4 Press OK to select Print log now The product exits the menu settings and prints the log Fax confirmation report The fax confirmat
33. 800 551 1943 Page description How to print the page Menu map Shows the control panel menus and available settings 1 On the product control panel press Setup X Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Menu structure and then press OK Network report Shows the product network settings On the product control panel press Setup Use the arrow buttons to select Reports and then press OK Use the arrow buttons button to select Network report and then press OK Fax reports On the product control panel press Setup X Use the arrow buttons to select Reports and then press OK Use the arrow buttons button to select Fax reports and then press OK Use the arrow buttons button to select the report that you want to print and then press OK HP ToolboxFX HP ToolboxFX is a program that you can use to complete the following tasks e Check the product status e Configure the product settings e View troubleshooting information e View online documentation You can view HP ToolboxFX when the product is directly connected to a computer or when it is connected to the network You must perform the recommended full software installation to use HP ToolboxFX View HP ToolboxFX Open HP ToolboxFX in one of these ways e Inthe Windows system tray or on your desktop double click the HP ToolboxFX icon e On the Windows Start menu
34. ENWW Operating environment concave ani daao dg e onsuadac us Eben dde pe Ya Ra pde x ava Deux eau duque e adu sua eme dd 16 System Dlock diagram sesercrrea si ini a AT NEEE ANAE EA DO 48 Op cal SySleM EMT 50 ADF paper pathi EIL D 52 Cross section of printer rct eden ette eate retia ue aa a tna i ar edad 54 Engine control system ouo ect decirte dites eta en o B aad esa dees dGacceedetdavuvsaanchavelidesceeess 55 Engine control system circuit diagram sse ennemis 56 Laserscanner Syste Menarini ora 57 Pickup feed delivery system 2 roe aere RARE EEE EEEE EEEN 58 Image formation system sse nennen nennenn nnn nne rennen nennen nennen enn 59 Primary CHANGING IBS 59 SV SOP NG Me 60 I II 61 ler linden 61 gie 61 BITE Ie TE 62 Phillips and pozidrive screwdriver comparison ssssssssssssse ees 71 Parts removal order for the scanner and ADF sss emm 74 Parts removal order for the product product base ssss eem 74 Remove the ADF input tray iecore ru debet ed EAA aE v Ede spa el das 75 Remove the flatbed lid 1 of 5 sssssssssssssesssseeeee emm eee enne nennen 76 ADF cover correctly installed 1 eerte eee eee REE E NERR ARR EQ E ERRARE SERRA RE n nad E
35. Note the position of the mark 4 Install the print cartridge and close the print cartridge door The startup sequence should rotate the drum enough to move the mark 5 Open the print cartridge door and inspect the gear that was marked in step 3 Verify that the mark moved If the mark did not move inspect the main drive assembly to make sure that it is meshing with the print cartridge gears If the drive gears appear functional and the drum does not move replace the print cartridge 178 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Half self test functional check The print process can be subdivided into the following stages Image formation stage charges the drum and writes a latent image to the drum with the laser Development stage forms a toner image on the drum Transfer stage transfers the image to the media Cleaning stage removes excess toner from the drum Fusing stage applies heat and pressure to the media to make the image permanent Perform a half self test check The purpose of the half self test check is to determine which process is malfunctioning 1 2 Print a configuration page Open the print cartridge access door after the paper advances halfway through the product approximately five seconds after the motor begins rotating The leading edge of the paper should have advanced past the print cartridge Remove
36. Other programs o Readiris OCR not installed with other software separate installation is required Express installation USB or network The following software is included with an Express installation e PCL 6 printer driver e Scan driver NOTE Express installation supports faxing by using the control panel NOTE PCL 5 and HP postscript level 3 emulation drivers can be installed using the Microsoft Add Printer wizard Macintosh software e HP Product Setup Assistant e HP Device Configuration e HP Uninstaller e HP LaserJet software HP Scan o HP Director o Fax program o Scan to e mail program o HP Photosmart Software for Windows When you install the software for Windows you can directly connect the product to a computer by using a USB cable or you can connect the product to a network by using the internal print server See the getting started guide for installation instructions and see the Readme file for the latest software information HP ToolboxFX Perform a typical installation in order to use HP ToolboxFX ENWW Software for Windows 9 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 HP ToolboxFX provides links to product status information and help information such as the user guide and tools for product problem solving Embedded Web server EWS The EWS is a Web based interface that provides simple access to product status and configurati
37. RM1 4724 005CN Internal components 3 of 3 on page 231 Latch left RC1 2498 000CN Internal components 2 of 3 on page 229 Latch right RC1 2499 000CN Internal components 2 of 3 on page 229 Link coupling RC2 2695 000CN Internal components 1 of 3 on page 227 Motor controller PCA RM1 4935 000CN Internal components 3 of 3 on page 231 Motor 24V DC RM1 4196 000CN Internal components 3 of 3 on page 231 Paper delivery tray assembly RM1 4725 000CN Assemblies on page 223 Paper pickup assembly RM1 4727 000CN Internal components 2 of 3 on page 229 Paper pickup tray assembly RM1 4722 000CN Assemblies on page 223 PCA Asian character display control panel with spacer CB532 67904 Assemblies on page 223 Roller pickup RL1 1497 000CN Internal components 2 of 3 on page 229 Roller transfer RM1 4234 000CN Internal components 2 of 3 on page 229 Scanner link assembly left RM1 0898 000CN Assemblies on page 223 Scanner link assembly right RM1 0899 000CN Assemblies on page 223 Scanner spring compression RU5 2885 000CN Assemblies on page 223 Alphabetical parts list 233 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 7 13 Alphabetical parts list continued Description Part number T
38. Remove the front cover 3 of 4 5 Remove the front cover 110 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Speaker assembly 1 Remove the left cover See Side covers on page 104 2 Disconnect one wire harness connector callout 1 J32 and remove the wire harness from one wire retainer callout 2 3 Remove one screw callout 3 and the sheet metal bracket callout 4 Figure 5 66 Remove the speaker assembly 1 of 2 in 4 Release the speaker from the retaining clips and carefully slip the speaker out of the product chassis A CAUTION The speaker will pass through the opening in the product chassis but it is a tight fit and you must carefully handle the speaker Do not damage the paper cone of the speaker or pull on the speaker wires ENWW Product base 111 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 5 Make sure that the replacement speaker is correctly position when it is installed NOTE The front cover is shown off for clarity You do not need to remove the front cover to remove the speaker e Make sure that the speaker electrical wires callout 5 are positioned at the bottom of the chassis and that the retainer clip fits over both sides of the speaker frame callout 6 e Make sure that the speaker is retained by the c
39. a colored background The media might not meet HP specifications Colored backgrounds might cause images in the foreground to blend into the background or the background might appear in a different shade If possible use an original document without a colored background Use media that meets HP specifications The print cartridge toner level might be low Replace the print cartridge See Print cartridge on page 27 166 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Problem Cause Solution Unwanted lines appear on the copy BbCG BoCa Bota BoCa BoCa LDDpPPD The flatbed scanner or the ADF glass might be dirty Clean the flatbed scanner or the ADF glass See Clean the flatbed scanner glass on page 30 The photosensitive drum inside the print cartridge might have been scratched Install a new HP print cartridge See Print cartridge on page 27 Black dots or streaks appear on the copy Ink glue correction fluid or an unwanted substance might be on the automatic document feeder ADF or flatbed scanner Clean the flatbed scanner or the ADF glass See Clean the flatbed scanner glass on page 30 Copies are too light or dark The printer driver or product software settings might be incorrect Verify that the quality settings are correct S
40. and then remove four screws callout 3 Figure 5 103 Remove the Drive gear assembly and drive belt 2 of 4 Product base 135 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Remove the drive gear assembly A CAUTION Not all of the gears and springs are captive when you remove the drive gear assembly Make sure that you do not loose any of the springs or gears when the assembly is removed Figure 5 104 Remove the Drive gear assembly and drive belt 3 of 4 4 Remove one gear callout 4 and carefully slip the drive belt callout 5 off of the drive gear X TIP When you reinstall the main motor drive belt make sure that it is correctly positioned on top ofthe spring loaded tension idler and that it is not twisted the groves in the belt should face inwards when the belt is correctly positioned Figure 5 105 Remove the Drive gear assembly and drive belt 4 of 4 136 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 6 Problem solve ENWW Problem solving checklist Control panel messages Clear jams Print problems Scan problems Copy problems Fax problems fax models only Functional checks Service mode functions Problem solve tools Problem solve diagrams Firmware updates 137 For more information on the HP LaserJet M1522
41. and then turn on the product i ng Problem solving checklist 139 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Control panel messages The majority of the control panel messages are intended to guide the user through typical operation The control panel messages indicate the status of the current operation and include a page count on the second line of the display if appropriate When the product is receiving fax data print data or scanning commands control panel messages indicate this status In addition alert messages warning messages and critical error messages indicate situations that might require some action Alert and warning messages Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing OK to resume or by pressing Cancel to cancel the job With certain warnings the job might not complete or the print quality might be affected If the alert or warning message is related to printing and the auto continue feature is on the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement Alert and warning message tables Table 6 1 Alert and warning messages Control panel message Desc
42. are environmentally sound from product design and manufacturing to distribution customer use and recycling When you participate in the HP Planet Partners program we ensure your HP LaserJet print cartridges are recycled properly processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills Since this cartridge is being recycled and used in new materials it will not be returned to you Thank you for being environmentally responsible amp NOTE Use the return label to return original HP LaserJet print cartridges only Please do not use this label for HP inkjet cartridges non HP cartridges refilled or remanufactured cartridges or warranty returns For information about recycling your HP inkjet cartridges please go to http www hp com recycle ENWW Environmental product stewardship program 249 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use Please follow the applicable instructions below Multiple returns two to eight cartridges 1 Package each HP LaserJet print cartridge in its original box and bag 2 Tape up to eight single boxes together using strapping or packaging tape up to 70 Ibs 3 Use a single
43. as the one shown in the photos in this chapter For example the color of the external panels and covers might be different than your product However this does not effect the validity of the procedures in this chapter ADF input tray Open the ADF lid and grasp the ADF input tray Rotate the input tray up and pull it away from the ADF Figure 5 4 Remove the ADF input tray ENWW Scanner and ADF components 75 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Flatbed lid 1 Open the ADF cover Carefully pry the ADF motor cover off from right to left and away from the scanner assembly Figure 5 5 Remove the flatbed lid 1 of 5 X Reinstallation tip When you reinstall the ADF motor cover make sure that it is positioned correctly If the motor cover is not installed correctly the ADF lid will not close correctly resulting in intermittent ADF errors Verify that the motor cover snaps over the corner of the sheet metal chassis Figure 5 6 ADF cover correctly installed 76 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 2 Disconnect two wire connectors callout 1 Close the ADF cover Figure 5 7 Remove the flatbed lid 2 of 5 UT TT I I IU LM SG73N1101D 24 Ww f ha O 1 3 Locate the hinge retainer clip at one end of the flatbed Figure 5 8 Remove th
44. assist you Or if someone who speaks your language is not available a language line interpreter will connect approximately one minute after the beginning of the call The language line interpreter is a service that will translate between you and the representative for the HP fraud hotline Manage supplies 29 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Clean the product Clean the exterior Use a soft damp lint free cloth to wipe dust smudges and stains off of the exterior of the product Clean the flatbed scanner glass Dirty glass from fingerprints smudges hair and so on slows down performance and affects the accuracy of special features such as fit to page and copy amp NOTE If streaks or other defects appear only on copies produced from the ADF clean the ADF scanner glass step 3 It is not necessary to clean the flatbed scanner glass 1 Turn off the product unplug the power cord from the electrical outlet and raise the scanner cover 2 Clean the glass by using a soft cloth or sponge that has been moistened with nonabrasive glass cleaner A CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass They might seep under it and damage the product 3 Clean the ADF scanner glass by using a soft cloth or
45. call 800 551 1943 Problem Cause Solution Marks repeatedly appear at even intervals on the page AaBbC AaBbCcc AaBbC AaBbCc AaBbC The product is not set to print on the type of media on which you want to print Internal parts might have toner on them In the printer driver make sure that the appropriate media type is selected Print speed might be slower if you are using heavy paper The problem typically corrects itself after a few more pages The paper path might need to be cleaned Clean the paper path See Clean the paper path on page 34 The print cartridge might be damaged If a repetitive mark occurs at the same spot on the page install a new HP print cartridge See Print cartridge on page 27 The printed page contains misformed characters AGBP ZNGBIOCcC AGBP ANaBLobccg AGBP AGBP The media might not meet HP specifications If characters are incorrectly formed so that they produce a wavy effect the laser scanner might need replacing Use a different paper such as high quality paper that is intended for laser printers Verify that the problem also occurs on the configuration page If so replace the laser scanner See Laser scanner assembly on page 121 The printed page is curled or wavy me AaBoC AaBoC AaBoC AaBboC AaBoC SS The product is not set to print on the type of media on wh
46. can interfere with other internal components and can become damaged or broken Frayed or pinched harness wires can be difficult to locate When replacing wire harnesses always use the provided wire loops lance points or wire harness guides Removal and replacement warnings cautions notes and tips A WARNING Turn the product off wait 5 seconds and then remove the power cord before attempting to service the product If this warning is not followed severe injury can result as well as damage to the product The power must be on for certain functional checks during problem solving However the power supply should be disconnected during parts removal Never operate or service the product with the protective cover removed from the laser scanner assembly The invisible reflected beam can damage your eyes Sheet metal and plastic edges in the product can be sharp Use caution when servicing this product A CAUTION Do not bend or fold the flat flexible cables FFCs during removal or installation Also do not straighten pre folds in the FFCs You must make sure that all FFCs are fully seated in their connectors Failure to fully seat an FFC into a connector can cause a short circuit in a PCA NOTE Your product might not appear exactly as the one shown in the photos in this chapter For example the color of the external panels and covers might be different than your product However this does not effect the validity of the procedures in
47. click Programs or All Programs in Windows XP click HP click HP LaserJet M1522 and then click HP ToolboxFX ENWW Management tools 37 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Status Event log Alerts The HP ToolboxFX Status tab contains links to the following main pages e Device Status View product status information This page indicates product conditions such as ajam or an empty tray After you correct a problem with the product click Refresh status to update the product status e Supplies Status View detailed supplies information such as the estimated percent of life remaining in the print cartridge and the number of pages that have been printed with the current print cartridge This page also has links to order supplies and to find recycling information e Device Configuration View a detailed description of the current product configuration including the amount of memory installed and whether optional trays are installed e Network Summary View a detailed description of the current network configuration including the IP address and network status e Print Info Pages Print the configuration page and various other information pages that are available for the product such as the supplies status page and the demo page e Event Log View a history of product errors The most recent error is at the top of the list The event log is a four column table whe
48. copy Vietnamese VI CC372 40026 Control panel bezel copy Catalan CA CC372 40029 Control panel bezel copy Romanian RO CC372 40030 Control panel bezel copy Croation HR CC372 40031 Control panel bezel copy Slovenian SL CC372 40032 Control panel bezel copy Indonesian ID CC372 40033 Control panel bezels 211 Table 7 3 Control panel bezels HP LaserJet M1522n continued Item Control panel bezel copy Language Language Kazakh KK Part number CC372 40034 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Control panel bezel copy Bulgarian BG CC372 40035 Control panel bezel copy Ukranian UK CC372 40036 Control panel bezel copy Serbian SR CC372 40037 Control panel bezel copy Lithuanian LT CC372 40038 Control panel bezel copy Estonia ET CC372 40039 Control panel bezel copy Latvian LV Table 7 4 Control panel bezels HP LaserJet M1522nf Item Control panel bezel fax Language English EN CC372 40040 Part number CB534 4001 1 Control panel bezel fax Spanish ES CB534 40012 Control panel bezel fax Control panel bezel fax Portuguese PT German DE CB534 40013 CB534 40014 Control panel bezel fax German unpainted DE CB534 40047 Control pa
49. edit an existing group speed dial entry click anywhere on the row containing the group name to select it and then click Update Make any required changes and then click OK To delete an entry from the speed dial list select the item and then click Delete To move speed dial entries select the entry and then click Move or select Move and then specify the entry in the dialog box Either select Next empty row or specify the number of the row where you want to move the entry NOTE f you specify a row that is occupied the new entry will overwrite the existing entry To import contacts from a phone book that exists in Lotus Notes Outlook or Outlook Express click Import Export Phone Book Select the Import option and then click Next Select the appropriate software program navigate to the appropriate file and then click Finish To export contacts from a phone book click Import Export Phone Book Select the Export option and then click Next Enter the file name or browse to the file to which you want to export contacts and then click Finish You can also select individual entries from the phone book instead of importing the entire phone book To delete all entries click Delete All and then click Yes In addition to numerical digits the following are valid characters for fax numbers space amp NOTE You must click Apply before the changes take effect see the user guide 40 Chapter3 Maintenance EN
50. information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table of contents 1 Product information Quick access to product information sss nennen nennen 2 Product COMPANISON usce ento dre Reate dde aa baee dea has aaea ida eet RE RR De S aa 3 iieslina ug 4 Product walkaround 1 7 ete ten cite e n nq ere e eu ri RE eade uu aa a e A gu ga Rai dua 5 FROME VIEW d H aaia iiai 5 Back VIEW cene tn ies patimur Muetause eM a euet des a Edere cx EMI det ee educ deuda 5 i inEie Nw on 6 Grille L E 6 Serial number and model number location ssssssssssssssssseeeeer 7 Software description cree issues erret Ie er n e PEE dada EXP ex HERREN e RE e Fe Miter ea Enea ev e etn 8 Supported operating systems ssssssssssssssssssseeneenee nennen EEEE EEEn senes 8 oupported printet drivers cereo etre Ru pne FREE e e Fe ERR EXP OEENAEIRRD IS Ea FARE EEE a 8 Software included with the product sssssssssssssssseeeeeeee eene 8 Recommended installation for Windows sssssssssse 8 Express installation USB or network ssseem 9 Macintosh software sss enter nnnm ssn nnne nenne nnns 9 Software Tor WINKOWS cce rettet eet eds ae esa du duvda a ned de eua etae irn da de
51. nne n nennen rennes 175 Media handling problems ssssssssssseseeee nennen nennen nnn ennemi nn nens 176 Perfomance problemis cct t e oett tetur nte geek uina te tex iaia 177 Functional checks rh GR aa a dala COR RA NE ME t IX SEIX ERA IN CUM n Ee UN X Red Ku i a 178 Engine test page eee Leere ED ea EL pu e du ed Ete cea E rea da 178 Drum rotation test sss nennen nnn nn nennen rrr sensn nennen nnne 178 Half self test functional check ssssssssssssssssseeeseeee emeret nennen 179 Perform a half self test check ssssssssssssseeeeeenenns 179 Perform other checks endo deter tee tee tee e Rr RARE EE Tu ees 179 Heating element check sssssssssssssssseeeeee eene en nennen enter nene 180 High voltage contacts check euet alode eoe sta doen ka een ha ce has 180 Check the print cartridge contacts sssss 180 Check the high voltage connector assembly ssssssseees 181 Service mode TUDcllons cioe tnr enter o Ae e xad E ERR OM EORR PRAAIO QN RR ORA KR RAD AR ERI MA EM AER Dee pe RR N 182 NVRAM initialization ssssssssseseeneneeeee ene enne nnne nenne rers nn nnn nnns nennen 182 Super NVRAM initlalization accetti eno en nr nta ena ed zx x a ERROR aed 182 Secondary service MON ro cac o rata EE petto cu Ro a pe d apa de metes Et detained 182 Problem SOlVetOOlS EE 184 Product information page
52. on page 30 The report should feed smoothly through the ADF and Paper jams when printing Make sure that media that meets copies should print without HP specifications print quality problems Make a copy from the flatbed as well Clean the paper path See Clean the paper path on page 34 Poor copy quality from the flatbed 1 Ifthe print quality from the internal tests and the copy from the ADF were acceptable clean the flatbed glass See Clean the flatbed scanner glass on page 30 2 f after performing the maintenance the problem persists see Copy problems on page 166 5 Does the product senda fax The telephone line is not operational or the Verify that the product is plugged into a fax models only Press Start Fax to verify that a dial tone exists using a hand Set if necessary Attempt to send a fax 138 Chapter6 Problem solve product is not plugged into the telephone line telephone line that you know works The telephone cord is faulty or is plugged into 1 the wrong connector Try plugging the telephone cord into the other connector 2 Use the telephone cord that came with the product or try a new telephone cord ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Step Verification step Possible problems Solutions number 6 Does the product receive a Too many telephone devices are plugged in Make sure that the H
53. removed move the p ower supply 7 of 7 EI A Figure 5 74 Re E AS ud 8 Remove three screws callout 12 Remove the power supply Figure 5 75 Remove the power supply 7 of 7 bi mE lt ire ENWW Product base 117 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Scanner support frame 1 Remove the following assemblies e Scanner assembly See Scanner assembly on page 90 e Right and left cover See Side covers on page 104 e Print cartridge door See Print cartridge door on page 106 e Rearcover and fuser cover See Rear cover and fuser cover on page 107 e Front cover See Front cover on page 109 2 Remove six screws callout 1 A CAUTION Be careful not to drop any screws into the product Gj NOTE If you turn over the scanner support frame after you remove it the two scanner cushions callout 2 might fall out and be misplaced Figure 5 76 Remove the scanner support frame 1 of 5 118 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Rotate the gear drive bracket until the retainer on the gear drive arm aligns with the opening in the bracket and remove the bracket Figure 5 77 Remove the scanner support frame 2 of 5 4 Remove one screw callout 3 and the ferrite and bracket c
54. requirements of EU R amp TTE Directive 1999 5 EC Annex II and carries appropriate CE conformity marking For more details see Declaration of Conformity issued by the manufacturer in another section of this manual However due to differences between individual national PSTNs the product may not guarantee unconditional assurance of successful operation on every PSTN termination point Network compatibility depends on the correct setting being selected by the customer in preparation of its connection to the PSTN Please follow the instructions provided in the user manual If you experience network compatibility issues please contact your equipment supplier or Hewlett Packard help desk in the country region of operation Connecting to a PSTN termination point may be the subject of additional requirements set out by the local PSTN operator New Zealand telecom statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment may not provide for the effective hand over of a c
55. setting is lower than that of the messaging service the product answers all calls and no calls will ever be sent to the messaging service The only voice messaging system that can be used with the product is a standard telephone answering machine e s a standard telephone answering machine installed o An answering machine must be connected to the port that is labeled with the telephone icon or it can be shared on the same telephone line extension Set the product rings to answer setting for at least one ring more than the number of rings that prompts the answering machine to answer a incoming call For example if the answering machine is set to answer calls after three rings set the product rings to answer setting to four rings amp NOTE Ifan answering machine is connected to the same telephone line but is connected to a different jack for example in another room it might interfere with the product to fax reception Problems receiving faxes Use the table in this section to solve problems that might occur when receiving faxes amp NOTE You must use the fax cord that came with the product in order to ensure that the product functions correctly ENWW Problem Cause Solution The product cannot receive faxes from The extension telephone setting might Verify that the extension telephone an extension telephone be disabled setting is enabled The fax cord might not be securely Verify that the fax cor
56. specifications Table B 4 Environmental specifications Recommended Operating Storage Temperature 15 to 32 5 C 15 to 32 5 C 20 to 40 C 59 to 90 5 F 59 to 90 5 F 4 to 104 F Relative humidity 1096 to 8096 1096 to 8096 95 or less 1 Values are subject to change Acoustic emissions ENWW Table B 5 Acoustic emissions Sound Power Level Declared per ISO 9296 Printing 23 ppm Lwaa 6 6 Bels A 66 dB A Ready Inaudible Sound Pressure Level Bystander Position Declared per ISO 9296 Printing 23 ppm Loam 92 dB A Ready Inaudible 1 Values are based on preliminary data See www hp com support ljm1522 for current information Configuration tested HP LaserJet M1522nf printing simplex using A4 paper at 23 ppm Environmental specifications 245 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 246 Appendix B Specifications ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 C Regulatory information ENWW This section contains the following regulatory information FCC compliance Environmental product stewardship program Telephone Consumer Protection Act United States IC CS 03 requirements EU statement for telecom operation New Zealand telecom statements Declaration of conformity Declaration of conformity Safety sta
57. the first incoming telephone line The product will answer the telephone after it rings the number of times that is specified in the product rings to answer setting o PBX system a business environment telephone system Standard home telephones and the HP LaserJet product use an analog telephone signal Some PBX systems are digital and might be incompatible with standard telephones and with devices such as the HP LaserJet product o Distinctive ring service a telephone system feature that can assign two telephone numbers to one physical line and assign a distinctive ring pattern to each number Make sure that the device is set to respond to the correct distinctive ring pattern that the telephone service provider assigned to the fax number This service is not available in all countries regions Make sure that the telephone company provides this service before changing the setting For more information about distinctive ring service see Distinctive ring function on page 64 e l satelephone line splitting device installed o A telephone line splitter is a device that splits two or more telephone lines from the same jack Not all splitters are compatible with the device and not all countries regions support the use of splitters Parallel splitters also called T splitters split a single line into two phone jacks so that two devices can share the same line Line 1 Line 2 splitters provide two unique telephone line outlets from a single jack with
58. the flyer that was in the your country region box with your product or at www hp com support Have the product name serial number date of purchase and problem description ready Get 24 hour Internet support www hp com support ljm1522 Get support for products used with a Macintosh computer www hp com go macosx Download software utilities drivers and electronic information www hp com go ljm1522 software Order supplies and paper www hp com buy suresupply Order genuine HP parts or accessories www hp com buy parts Order additional HP service or maintenance agreements www hp com go carepack HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services may vary by area Check with your local HP dealer to determine the services available to you Repacking the device If HP Customer Care determines that your device needs to be returned to HP for repair follow the steps below to repack the device before shipping it A CAUTION Shipping damage as a result of inadequate packing is the customer s responsibility 1 Remove and retain the print cartridge A CAUTION Itis extremely important to remove the print cartridge before shipping the device A print cartridge that remains in the device during shipping will leak and entirely cover the device engine and o
59. the print cartridge Open the print cartridge drum shield to view the drum surface If a dark and distinct toner image is present on the drum surface assume that the first two functions of the electrophotographic process are functioning image formation and development Problem solve the failure as a transfer orfusing problem Perform other checks If no image appears on the photosensitive drum perform these checks 1 ENWW Make sure that you removed the entire length of the sealing tape from the print cartridge before you installed the cartridge Perform a drum rotation functional check to ensure that the drum is rotating see Drum rotation test on page 178 Perform a high voltage power supply check See Heating element check on page 180 Functional checks 179 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Heating element check Media passes between the heating element and a soft pressure roller to fuse toner to the media 1 Unplug the product for at least ten minutes 2 Verify that the thermistor connector is seated into both the product chassis and the ECU 3 Remove the heating element connector from the ECU To measure the continuity of the heating element measure the resistance between the two pins at the end of the cable NOTE Normal resistance is 25 ohms 10 ohms for the 110 V product and 80 ohms 20 ohms for the 220 V product If no re
60. the receiver On most phone systems the TIP and RING wires appear on pins 3 and 4 of the RJ 11 modular jack the one on the fax card These two wires do not have to be polarized because all the equipment works with either TIP or RING on pin 3 and the other wire on pin 4 This means that cables of either polarity can interconnect and will still work These basic functions of PSTN operation are assumed in the design of the fax subsystem The product generates and detects the signaling tones currents and data signals that are required to transmit and receive faxes on the PSTN Receive faxes when you hear fax tones ENWW In general incoming faxes to the product are automatically received However if other devices are connected to the same phone line the product might not be set to answer automatically If the product is connected to a phone line that receives both fax and phone calls and you hear fax tones when you answer the extension phone receive the fax in one of two ways e lfyouare near the product press Start Fax on the control panel e Press 1 2 3 in sequence on the extension phone keypad listen for fax transmission sounds and then hang up Fax functions and operation fax models only 63 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 NOTE In order for the 1 2 3 sequence to work the extension phone setting must be set to On in the Fax setup menu Di
61. tray or try rotating the paper 180 in the input tray Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack Use a different paper such as high quality paper that is intended for laser printers Toner appears around the printed characters Air pockets inside envelopes can cause them to wrinkle The media might be loaded incorrectly Remove the envelope flatten it and try printing again Turn over the stack of paper in the tray If large amounts of toner have scattered around the characters the paper might have high resistivity Use a different paper such as high quality paper that is intended for laser printers An image that appears at the top of the page in solid black repeats farther down the page in a gray field AaBbCc Software settings might affect image printing In your software program change the tone darkness of the field in which the repeated image appears In your software program rotate the whole page 180 to print the lighter image first The order of images printed might affect printing Change the order in which the images are printed For example have the lighter image at the top of the page and the darker image farther down the page A power surge might have affected the product If the defect occurs later in a print job turn the product off for 10 minute
62. two unique telephone numbers two telephone lines are connected to a single jack A Line 1 Line 2 splitter must be used if both a fax line and a voice line share the same jack NOTE Hewlett Packard does not recommend using a parallel splitter T splitter with the product because it might degrade the quality of the telephone signal If a second device must be attached to the telephone line in addition to the product plug the second device into the telephone port on the product the port on the back that is marked with a telephone icon 170 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 e Is asurge protection device installed o A surge protection device might be installed between the telephone jack and the product to protect the product from electrical power that passes through the telephone lines These devices might cause some fax communication problems by degrading the quality of the telephone signal If you are having problems sending or receiving faxes connect the device directly to the telephone jack to determine if the problem is in the surge protection device e Is a telephone company voice message service being used o If the messaging service rings to answer setting is lower than the product rings to answer setting the messaging service answers the call and the product will not detect incoming faxes If the product rings to answer
63. visit us at www PrinterSupplies com or call 800 551 1943 Problem solving checklist Follow these steps when trying to solve a problem with the product Step Verification step Possible problems Solutions number 1 Is the power on No power due to failed power source cable 1 Verify that the product is plugged in switch or fuse 2 Verify that the power cable is functional and that the power switch is on 3 Check the power source by plugging the product directly into the wall or into a different outlet 2 Does Ready appear in the Control panel shows an error See Control panel messages on page 140 product control panel for a list of common messages that will help you correct the error The control panel should function without error messages 3 Do information pages print An error message appears on the control See Control panel messages on page 140 panel display for a list of common messages that will help Print a configuration page See you correct the error Information pages on page 36 Paper jams when printing Make sure that media that meets HP specifications Clean the paper path See Clean the paper path on page 34 4 Does the product copy Poor copy quality from the ADF If the print quality from the internal tests and the copy from the flatbed were acceptable Place the configuration page clean the ADF scanning strip See Clean the into the ADF and make a copy flatbed scanner glass
64. 0 Primary charging Primary charging roller Ac bias A Dc bias ZIT ENWW Image formation system 59 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Step 2 Laser beam exposure The laser beam scans the photosensitive drum to neutralize negative charges on parts of the drum An electrostatic latent image is formed on the drum where negative charges were neutralized Step 3 Developing The developing cylinder comes in contact with the photosensitive drum to deposit toner onto the electrostatic latent image NOTE The charges on the exposed area of the drum are shown as positive in Figure 4 11 Developing on page 60 The charges are actually negative but they are more positive than the charges on the developing cylinder Figure 4 11 Developing Blade Oylinder Magnet Developing cylinder x Dc bias 777 Toner acquires a negative charge through friction from the developing cylinder and the blade When the negatively charged toner comes in contact with the drum the toner adheres to the electrostatic latent image The image on the drum becomes visible because of the toner Step 4 Transfer The transfer charging roller to which a DC positive bias is applied imparts a positive charge on the print media When the print media comes in contact with the photosensitive drum the toner is transferred to the print media 60 Chapter 4 Operat
65. 198 pickup replacing 97 162 192 268 Index pressure roller 54 repetitive image defects 192 transfer 97 transfer locating 54 transfer removing 103 S safety isolation fax 65 safety statements 257 258 safety protection circuitry fax 65 scan image quality troubleshooting 163 scanner assembly removing 90 calibrating 34 components 75 cushions installing 100 diagrams 202 flatbed lid removing 76 functions 50 glass cleaning 30 glass removing 88 hinge retainer clip removing 78 operation 51 optical system operations 50 parts order of removal 74 support frame springs removing 79 support frame springs replacing 79 support frame removing 118 scanner cushions installing 100 scanner fladbed lid removing 76 scanner glass removing 88 scanner hinge tool part number 206 scanner support frame springs removing 79 scanner support frame removing 118 scanner calibrating control panel 35 HP ToolboxFX 35 scanner cover backing cleaning 31 scanning blank pages troubleshooting 165 quality troubleshooting 163 165 speed troubleshooting 164 scatter troubleshooting 162 screws self tapping 70 types 217 screws replacing 70 secondary service menu 182 security set password from HP ToolboxFX 42 security features computer 63 network 63 self tapping screws 70 sending faxes activity log printing 186 confirmation report printing 186 last call report printing 186 log HP ToolboxFX 41 T 30 protocol trac
66. 2 Push in on the control panel assembly latch callout 1 and then slide the assembly to the left to release it Figure 5 16 Remove the control panel assembly 1 of 2 3 Slightly lift up the control panel and disconnect one FFC callout 2 Remove the control panel assembly A CAUTION Do not bend or fold the FFCs during the removal or reinstallation process Figure 5 17 Remove the control panel assembly 2 of 2 82 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ADF separation pad A CAUTION Avoid touching the flatbed glass or the ADF separation pad Skin oils and fingerprints can contaminate the glass or pad and cause print quality or paper pickup problems 1 Open the ADF cover and lift up the ADF pickup roller assembly 2 Use a 8 torx screwdriver to remove two torx screws callout 1 and remove the ADF separation pad assembly NOTE Be careful not to lose the two torx screws Reuse the screws when installing a new separation pad Figure 5 18 Remove the ADF separation pad ENWW Scanner and ADF components 83 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ADF input tray flag 1 Open the ADF cover 2 Gently flex the plastic rib until the front flag hinge clears the mounting hole Rotate the ADF input flag until the hinge pin clears the pl
67. 2 Critical error messages continued Control panel message Description Recommended action If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Scanner error Turn off then on The product has experienced an error in the Turn off the power by using the power switch scanner sub assembly area wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 148 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Clear jams Causes of jams Occasionally paper or other print media can become jammed during a print job Some causes include the following events e The input trays are loaded improperly or overfilled or the media guides are not set properly e X Media is added to or removed from an input tray during a print job or an input tray is removed from the product during a print job e The cartridge door is opened during a print job e Too many sheets have accumulated in an output area or sheets are blocking an output area e The print media that is being used does not meet HP specifi
68. 25 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Carefully release two tabs callout 3 and separate the main motor PCA from the mounting bracket Figure 5 89 Remove the main motor 2 of 4 4 Remove the main motor wire harness from the retainers callout 4 on the mounting bracket Remove the bracket callout 5 Figure 5 90 Remove the main motor 3 of 4 126 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ENWW Remove two screws callout 6 Carefully slip the main motor drive belt off of the motor shaft callout 7 and then remove the main motor Figure 5 91 Remove the main motor 4 of 4 xXx TIP When the main motor is reinstalled make sure that the wire harness is located toward the top of the motor so that the harness can be correctly positioned in the retainers on the motor PCA mounting bracket When you reinstall the main motor drive belt make sure that it is correctly positioned on top of the spring loaded tension idler and that it is not twisted the groves in the belt should face inwards when the belt is correctly positioned Make sure that the FFC that is attached to the motor PCA is correctly positioned under the lower motor mounting bracket so that it will not interfere with the motor cooling fan blade on the rear of the motor shaft Product
69. 28 warranty 241 fuser assembly diagrams 200 fuser cover removing 107 fuser sleeve locating 54 fuser unit locating 54 G Getting Started Guide 2 getting started guides part numbers 214 glass cleaning 30 gray background troubleshooting 160 guidelines supplies storing 26 guides documentation 2 H half self test functional check 179 heating element check 180 Help tab HP ToolboxFX 41 high voltage connector assembly cleaning 181 264 Index high voltage contacts cleaning 180 high voltage PCA 55 high voltage power supply checking 180 hinge tool part number 206 hinge retainer clip removing 78 hook state fax 66 hook switch control 66 HP Customer Care 242 HP Director Macintosh 10 HP fraud hotline 29 HP SupportPack 242 HP ToolboxFX Alerts tab 38 device information 42 device polling 44 Documentation tab 41 EconoMode 43 factory set defaults restoring 189 fax receive log 41 fax send log 41 Fax tab 39 Help tab 41 Network Settings tab 45 opening 9 37 paper path cleaning 34 paper handling options 43 PCL 5e driver settings 45 PostScript driver settings 45 print settings 44 Print Settings tab 44 print quality options 43 printing 44 scanner calibrating 35 settings 42 Status tab 38 supplies status viewing 26 38 System Settings tab 42 troubleshooting 188 Troubleshooting tab 188 using 37 viewing 37 HP Web Jetadmin using 45 humidity specifications environment 245 IC CS 03 requirements 253 im
70. 3 CB532 67904 CC502 60001 CC396 60001 CC396 60001 CC368 60001 Assemblies 223 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 External covers and panels Figure 7 4 External covers and panels 224 Chapter 7 Parts ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 7 9 External covers and panels Ref Description Part number Qty 1 Cover rear RC2 2971 000CN 1 2 Cover cartridge RC2 2960 000CN 1 3 Cushion scanner RC1 2476 000CN 2 4 Cover right RL1 1736 000CN 1 5 Cover front RL1 1734 000CN 1 6 Cover left RL1 1735 000CN 1 7 Cover top RL1 1732 000CN 1 ENWW External covers and panels 225 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Internal components 1 of 3 Figure 7 5 Internal components 1 of 3 226 Chapter 7 Parts ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ENWW Table 7 10 Internal components 1 of 3 Description Fuser assembly 110v 220v Fuser assembly 220v 240v Engine controller PCA ECU 110v 220v Engine controller PCA ECU 220v 240v Link coupling Part number Qty RM1 4721 000CN 1 RM1 4726 000CN 1 RM1 4932 000CN 1 RM1 4936 000CN 1 RC2 2695 000CN 1 Internal components 1 of 3 227 For more information on the HP Laser
71. 6 PSTN operations 63 pulse dialing 66 receive log 41 receiving 63 reports troubleshooting 177 ring detect 67 safety isolation 65 safety protection circuitry 65 security features computer 63 security features network 63 sendlog 41 T 30 protocol trace report 191 troubleshooting 170 troubleshooting receiving 171 troubleshooting sending 174 voice over IP VoIP services 64 fax card CODEC 65 connectors 196 DSP 65 fax subsystem 65 hook switch control 66 pulse dialing 66 regional versions 65 removing 113 ring detect 67 safety isolation 65 safety protection circuitry 65 fax page storage flash memory 67 fax ports locating 6 193 fax report printing 37 fax reports 186 fax subsystem fax card 65 Fax tab HP ToolboxFX 39 fax quality test 73 FCC compliance 248 features product 4 features product compare 3 feed roller locating 54 feed system ADF 51 Index 263 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Finnish laser safety statement 258 firmware updates 204 flash memory advantages fax storage 67 fax pages storage 67 flash memory fax 67 flatbed lid removing hinge retainer clip 78 flatbed scanner glass cleaning 30 font list 184 fonts font lists printing 36 formatter connectors 195 formatter removing 113 fraud hotline 29 front cover removing 109 fuser cover removing 107 deliver sensor PCA 131 error 147 replacing 1
72. 6 phone numbers HP fraud hotline 29 photosensitive drum rotation test 178 photosensitive drum locating 54 physical specifications 244 pickup solenoid 197 pickup and feed system ADF 51 pickup assembly diagrams 200 pickup roller automatic document feeder ADF replacing 85 replacing 97 pickup roller locating 54 pickup rollers ADF cleaning 32 pickup feed delivery system main motor locating 58 operations 58 pickup solenoid locating 58 sensors locating 58 polling device 44 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ports cables ordering 206 interface locating 5 locating 6 193 types included 4 ports interface partnumbers 206 post service tests 73 PostScript driver HP ToolboxFX settings 45 power high voltage PCA 55 high voltage testing 180 requirements 244 sequence of operations 49 power connector locating 5 power consumption 244 power cord unplugging 70 power supplies fax line current control 67 unplugging 70 power supply high voltage contacts check 180 removing 114 replacing 114 power switch locating 5 PowerSave settings 189 pressure roller locating 54 print cartridge door latch locating 5 door release locating 5 door removing 106 install 22 part number 206 replacing 95 toner removing from clothing 28 print cartridge area jams clearing 156 print cartridges drum rotation test 178 high voltage contacts 180 HP fraud hotli
73. 9 control panel assembly latch 82 controls hook switch control 66 copy quality troubleshooting 166 copy quality test 73 copying media troubleshooting 167 quality troubleshooting 166 size troubleshooting 169 troubleshooting 169 covers front removing 109 fuser removing 107 part numbers 224 rear removing 107 side removing 104 creases troubleshooting 162 crooked pages 161 curled media 161 189 current control fax line 67 current detection fax 66 cushions scanner installing 100 customer support online 242 repacking device 242 D dark copies 167 data path fax 66 defaults restoring 189 defects repetitive 192 delivery roller locating 54 Demo page printing 185 demo page printing 36 device detection downstream fax 66 device information page HP ToolboxFX 42 device polling 44 diagrams troubleshooting 192 dialing troubleshooting 174 dialing pulse 66 dimensions media 12 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 disposal end of life 250 distinctive ring 64 documentation 2 Documentation tab HP ToolboxFX 41 documentation part numbers 214 doors print cartridge removing 106 dots per inch dpi print settings 157 specifications 4 dots troubleshooting 159 downstream device detection fax 66 dpi dots per inch print settings 157 specifications 4 drive belt removing 135 driver gear assembly removing 135 drive
74. 92 Interac POMS seinas iai aiaa E a a aiaa a E 193 ae Eveniet ioaad e aaa aaa aa Eaa aaa a aE 194 Formatter PCA LE 195 Fax CAN eis e anaa ea ae ade Uaedhe cs tad ea sad E Ea EE akc 196 Solenoid and motor re 197 alli 198 Sieb 199 Major CompoRehlts 2 rte eH a eee dine a ee TEE 200 PCAs XlerrBUIU I n 201 een 202 er conan 203 Firmware updates itt er HR duns OE VERSe aa ta kb E des auae ada a andan is 204 Firmware update by using a flash executable file senes 204 7 Parts Ordering information ironic A eb Ice c ROTE TUE eua Med ida dee atin 206 Supplies and hinge tool sssessssssssssssssseseeeeeeee eene nnns ennt nsn nnne nn nennen rene tenens nennen 206 Cable and interface accessories nissin aaa aiaa aaa 206 Whole unit replacement ccccccceceeeeeeeeeeeeeaeeaeeeeeeeeeeeeeseaaeaaaneaeeeeeeeeeeeeeseqaeaaaeeaeceseeeeesessensaneaeess 207 Control panel bezels rire a eade dtu pea aaaea A aa aaa Ai 211 Supplementry documentation and support ssssssssssssssseeeeeeeenene nennen 214 Parts lISts anid Rel Fo e em ER TERTTTT 216 TYPOS Of SCIOWS M Em 217 ADF and scanner assemblies ec ei edi tete e ke ERE eaten dsb dane rk Rave AE ET 218 ADF internal compon
75. A9 1420 000CN components Screw tapping M4X10 XB4 5401 009CN Used to secure anything to plastic 6mm 8mm 10mm 12mm M3 M4 ARAA o O ENWW Parts lists and diagrams 217 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ADF and scanner assemblies Figure 7 1 Scanner and ADF assemblies EETA P aV 2577 CA a Ds Bs Ep 77 5 218 Chapter 7 Parts ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 7 6 Scanner and ADF assemblies Ref Description Part number Qty 1 ADF motor shield CB534 40037 1 2 ADF flag replacement kit ADF Q3948 67902 1 3 ADF input tray assembly CB534 60112 1 4 ADF PKG FGI ASSY LJm1522 automatic document feeder CB534 67901 1 5 SSA PKG FGI ASSY LJm1522 scanner flatbed assembly CB534 67903 1 6 Control panel assembly LJm1522 copy Western CB372 60101 1 6 Control panel assembly LJm1522 fax Western CB534 60101 1 6 Control panel assembly LJm1522 fax Asian CB534 60102 1 7 ADF Window replacement kit CB534 67906 1 8 ADF cover replacement kit CB534 67907 1 Notshown Control panel jewel HP 7121 8285 1 NOTE The Asian character control panel display PCA see Assemblies on page 222 must be installed on the formatter to support the Asian fax control panel CB534 60102 ENWW ADF and scanner assemblies 219 For more information on th
76. AH AE PUER ERERETET 261 ENWW ix For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 List of tables Table 1 1 Table 1 2 Table 1 3 Table 4 1 Table 4 2 Table 6 1 Table 6 2 Table 6 3 Table 6 4 Table 6 5 Table 6 6 Table 6 7 Table 6 8 Table 6 9 Table 6 10 Table 6 11 Table 6 12 Table 7 1 Table 7 2 Table 7 3 Table 7 4 Table 7 5 Table 7 6 Table 7 7 Table 7 8 Table 7 9 Table 7 10 Table 7 11 Table 7 12 Table 7 13 Table 7 14 Table B 1 Table B 2 Table B 3 Table B 4 Table B 5 ENWW PROGUCE QUIDOS soosis iiinn aa E Aa ANON EO A 2 Supported paper and print media sizes ce cee eeeeeeceeeeeeeeceeeeaeeeeeeeeeeeeeeeeeeeeeeeeeetdeeeeeseeeeeeseeneeaeeas 12 Supported envelopes and postcards ssssssssssssssse enne 13 Sequence of operation ssssssssssssssssssssssesese seen enne enne rrerer innen nen nn ninh nennen nennen nnns 48 Power on SequetiCe cic ete pe ette ha tdg etii ue td ep aee Rate Led co RR tede ep DR RR ena dede 49 Alert and warning messages 3 inr fedi S aea c E Reed NERE LE Mapa DUE RR EY RI Ra ERR 140 Critical eror MESSAGES i5 2 a anaana ANE bared deeds sande Meee sand Mises sand de sande debui 147 Repetitive image defects oett t etii re D eed adn heed caren Du pande pas 192 ECU CONMCCIOMS cp
77. Adjust the paper length adjustment control to the correct length ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Performance problems Problem Cause Solution No copy came out The input tray might be empty Load media in the product The original might have been loaded incorrectly In the automatic document feeder ADF load the original with the narrow side forward and the side to be scanned facing up On the flatbed scanner place the original document face down with the upper left corner of the document at the corner indicated by the icon on the product Copies are blank The sealing tape might not have been removed from the print cartridge Remove the print cartridge from the product pull out the sealing tape and reinstall the print cartridge The original might have been loaded incorrectly In the ADF load the original with the narrow side forward and the side to be scanned facing up On the flatbed scanner make sure that the original document is placed face down with the upper left corner of the document at the corner indicated by the icon on the product The media might not meet HP specifications Use media that meets HP specifications The print cartridge toner level might be low Replace the print cartridge See Print cartridge on page 27 The wrong original was copied The ADF mig
78. B3 Thailand Thai CC372 67909 ABA Singapore English CC372 67910 BFV Hong Kong SAR English Traditional Chinese CC372 67911 ABG Australia English CC372 67912 A2K Philippines English CC372 67913 ACJ India English ART New Zealand English CC372 67914 CC372 67915 AK3 Indonesia Indonesia localizaton CC372 67916 UUD Vietnam Vietnamese localization CC372 67917 ARR Asia Pacific Euro Cord English CC372 67918 ARS Asia Pacific UK Cord English CC372 67919 Whole unit replacement 207 Table 7 1 Whole unit replacement product bundle CC372A continued Country region Europe Middle East and Africa Localized configuration ABD Germany German ABF France French For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Replacement part number CC372 67921 CC372 67922 ABH Netherlands Dutch CC372 67923 ABZ Italy Italian CC372 67924 ABE Spain Spanish localization CC372 67925 BFY Spain Catalan localization CC372 67926 ABU United Kingdom English CC372 67927 B14 Belgium Dutch French CC372 67928 AR8 Switzerland French German CC372 67929 BB1 Norway Finland Sweden NO FI SV localization CC372 67930 ABY Denmark Danish CC372 67931 ACB Russia Cyrillic CC372 67932 BCM Czech Rep Slovakia Czech Slova
79. For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 HP LaserJet M1522 MFP Series Service Manual zem E a SE a For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 HP LaserJet M1522 MFP Series Service Manual For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Copyright and License 2008 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Edition 1 1 2008 Part number CB534 90945 Trademark Credits Adobe Acrobat and PostScript are trademarks of Adobe Systems Incorporated Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group For more
80. Formatter lor m o le 12 ler fet 14 Ist er H6 zr fer 18 Thermistor Fuser heater Fuser sleeve unit g 4 I E N J101 2 1 9 e ACH E t a J1011 al TP1 Thermal fuse J701 J702 auo HiHS4 Fuser delivery sensor PS701 ACN J552 Media width sa sensor 4a PS702 sa sk au E 20 Tas Media sensor PCA 1 123 e Pickup solenoid st g V Fuser unit 1 2 s 4 s J562 sL Top of page sensor PS751 kK T23 Top of page sensor PCA J751 24P1 J551 10 2G J531 GND NDO2 VDO2 GND VDO1 NDO1 GND BDO RSTO sc SCLK 5V_R GND GND GND 3 3R 3 3R 3 3R J532 GND 424FMTR Interlock switch SW501 qeu Power switch sw101 me Lo o 4 FSRTH GND PWSNS POSNS 3 3R 9 GND sa Ww PISNS T 3 3R
81. Jet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Internal components 2 of 3 Figure 7 6 Internal components 2 of 3 ENWW 228 Chapter 7 Parts For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 7 11 Internal components 2 of 3 Ref Description Part number Qty 1 Paper pickup assembly RM1 4727 000CN 1 2 Roller transfer RM1 4234 000CN 1 3 Roller pickup RL1 1497 000CN 1 4 Separation pad assembly RM1 4207 000CN 1 5 Latch left RC1 2498 000CN 1 6 Latch right RC1 2499 000CN 1 ENWW Internal components 2 of 3 229 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Internal components 3 of 3 Figure 7 7 Internal components 3 of 3 230 Chapter 7 Parts ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 7 12 Internal components 3 of 3 Ref Description Part number Qty 1 Laser scanner assembly RM1 4724 005CN 1 2 Motor controller PCA RM1 4935 000CN 1 3 Tray guide left RC2 2979 000CN 1 4 Tray guide right RC2 2980 000CN 1 5 Motor 24V DC RM1 4196 000CN 1 ENWW Internal components 3 of 3 231 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Alphabetical parts list Table 7 13 Alphabetical parts list Description Part number Tab
82. LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Maintenance e Manage supplies e Clean the product e Management tools ENWW 25 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Manage supplies This section describes replacing the print cartridge the product pickup roller and separation pad and the ADF pickup roller and separation pad Inspect any parts that wear when servicing the product Replace them as needed based on failure or wear rather than usage The following table lists approximate schedules for replacing consumables Life expectancies of supplies Item Capacity HP LaserJet M1522 MFP Series Recommended maximum of 3 000 pages per month Print cartridge 2 000 pages standard For information about the yield for the cartridges see www hp com go pageyield Actual yield depends on specific use Check and order supplies You can check the supplies status by using the product control panel printing a supplies status page or viewing HP ToolboxFX Hewlett Packard recommends that you place an order for a replacement print cartridge when Low message for a print cartridge first appears Use a new authentic HP print cartridge to obtain the following types of supplies information e Amount of cartridge life remaining e Estimated number of pages remaining e Number of pages printed e Other supplies information
83. NWW Functional checks 181 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Service mode functions NVRAM initialization An NVRAM initialization will return the following device settings to the factory set defaults e All menu settings including the fax header and company name e Fax numbers and names that are associated with one touch keys and speed dial codes Additionally all faxes stored in memory are cleared 1 Turn off the product 2 Press and hold both the down arrow button and the Cancel button and then turn on the product 3 Wait until the message Permanent storage init appears and then release the buttons When the NVRAM initialization process finishes the product control panel shows the Ready message Super NVRAM initialization The super NVRAM initialization clears all settings affected by a regular NVRAM initialization and also clears the product language and country region settings Both settings must be reset after a super NVRAM initialization 1 Turn off the product 2 Press and hold both the down arrow button and the Cancel button and then turn on the product 3 Wait until the message Permanent storage init appears and then release the buttons When the process finishes the product control panel shows the Ready message Secondary service menu Use this menu to perform various tests and print out special reports Open the secondary service menu
84. P LaserJet M1522 MFP fax fax models only or telephone devices are not connected inthe is the only device on the telephone line and correct order try again to receive the fax Use another fax machine to send a fax to the product if The product fax settings are set incorrectly Review and reset the product fax settings available See the user guide 7 Does the product print from Software is not installed correctly or an error Uninstall and then reinstall the product the computer occurred during software installation Software Verify that you are using the correct installation procedure and the Use a word processing correct port setting program to send a print job to the product The cable is not connected correctly Reconnect the cable An incorrect driver is selected Select the proper driver There is a port driver problem in Microsoft Uninstall and then reinstall the product Windows Software Verify that you are using the correct installation procedure and the correct port setting 8 Does the product scan to the The cable is not connected correctly Reconnect the cable ENWW computer Initiate a scan from the basic desktop software at your computer Software is not installed correctly or an error occurred during software installation Uninstall and then reinstall the product software Verify that you are using the correct installation procedure and the correct port setting If the error persists turn off the product
85. PPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL ENWW Hewlett Packard limited warranty statement 239 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Customer self repair warranty service HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts 1 Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Parts for which customer self repair is optional These parts are also designed for Customer Self Repair If however you require that HP replace th
86. Ra cR gd 9 TIP TOOIDOX PX e 9 Embedded Web server EWS eese eee ted exeant ai o Ld eaa a MED EEEREN 10 Software for Macintosh cccccccceeceeeeeceeececaeeeeeeeeeeeee eee aeaaaeaecaeeeeeeeeeeeseesecaaaeaeeeeeeeeeeeeesicaeeaeeeeeess 10 FA BIKES OT SS cioe boten uu uL 10 Macintosh Configure Device Mac OS X v10 3 v10 4 and later ssssssssssse 10 PDEs Mac OS X v10 3 v10 4 and later sssssssssssseneee 11 Bici ti EEE 11 WVU QWS occ ccc eet tee cece te eee eee eee IEEE IUNII MILI 11 Macintosh edit one e sexa seed dae duns lath ieddedydsavsbaddcedder E decirse sada dededeseeecddens 11 Media SpeCifiCatlOn e EE 12 Supported paper and print media sizes sssssssssssssseememm 12 Supported paper types and tray capacity sssssssssssssssseeeeene 13 2 Installation I Weecelqe t 16 Operating enviFonmielht issn ect c dece Era cce ee b Pede ec eb rete ce due an DE Ecce aaa 16 Minimum system requirements ssssssssesseeeeee nennen enne nennen nnne 17 What was im the BOX qu 18 Install input CEVICES 19 ADF input tray toii odere teen tt crei eie deb ede b aden edd em dd Dre ea 19 Priority input tray ice le rete e etra eret dai e aee dee aute de ean a
87. Single sheet feed slot Multi purpose tray Photosensitive drum Pickup roller 10 Separation pad 11 Feed roller 12 Transfer roller 54 Chapter 4 Operational theory ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Engine control system The engine control system coordinates all of the product functions according to commands sent from the formatter It drives the laser scanner system the image formation system and the pickup feed delivery system The engine control system contains the following components e Formatter e High voltage PCA Figure 4 5 Engine control system LASER SCANNER ENGINE CONTROL SYSTEM SYSTEM IMAGE FORMATION SYSTEM ECU S FORMATTER PICKUP FEED SYSTEM ENWW Engine control system 55 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Figure 4 6 Engine control system circuit diagram ECU PCA m MI a a ose T Fuser Fuser control emm na q AC input Low voltage power M i supply circuit K Sensors Fan motor drive Fan circuit 1 IC201 IC502 CPU H P eS mde Reset IC l 1 I Transfer roller i o Option l High voltage i j de dd 9 circuit Print cartridge Memory tag circuit l 1 Hie I I I I I 56 Chapter 4 Operational theory ENWW For mo
88. WW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Fax send log The HP ToolboxFX fax send log lists all recently sent faxes and information about them including the date and time sent job number fax number page count and the results Click any column heading in the fax send log to re sort the information in that column in ascending or descending order The Results column provides the fax status If the fax attempt was unsuccessful this column provides a description of why the fax was not sent See the user guide Fax receive log The HP ToolboxFX fax receive log provides a list of all recently received faxes and information about them including the date and time received job number fax number page count results and an abbreviated fax image The fax receive log can be used to block future faxes Check the Block Fax box next to a received fax listed on the log When a computer that is connected to the product receives a fax the fax contains a View link Clicking this link opens a new page that provides information about the fax Click on any column heading in the fax receive log to re sort the information in that column in ascending or descending order The Results column provides the fax status If the fax attempt was unsuccessful this column provides a description of why the fax was not received amp NOTE You must click Apply before the changes take effect
89. XP Windows Millennium Edition Me Windows Server 2000 Windows 98 Mac OS X v10 3 and later 128 MB RAM for Windows operating systems 32 MB RAM for Macintosh operating systems 250 MB hard disk space full installation CD ROM drive USB port Site preparations 17 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 What was in the box The following components are included in the box NOTE The USB and network cables are not included Item Description 1 HP LaserJet M1522 MFP 2 Automatic document feeder ADF input tray 3 Print cartridge 4 Control panel faceplate if not already installed 5 Priority input tray extension 6 Start guide and support flyer 7 CD ROMs software and online user guide 8 Power cord 9 Fax cord 10 Tray 1 18 Chapter 2 Installation ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Install input devices ADF input tray 1 Open the ADF cover 2 Align the two tabs on the input tray with the grooves in the ADF 3 Slide the tray into the grooves until the tray snaps into place 4 Close the ADF cover ENWW Install input devices 19 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Priority input tray The priority input tray is accessed from the front of the product The product print
90. Y qd 76 Remove the flatbed lid 2 of 5 ssssssssssssssssssseeeeeeeem mener enne enne 77 Remove the flatbed lid 3 0f 5 ite et tree E ee ina ea 77 Remove the flatbed lid 4 of 5 ssssssssssssssseee emm nmm ennemis 78 Remove the flatbed lid b 0f 5 i oim eater rece lax ee eta pt eati be eae Dad Eres 78 Remove the link assemblies and scanner support frame springs 1 of 4 esec 79 Remove the link assemblies and scanner support frame springs 2 of 4 eesse 79 Remove the link assemblies and scanner support frame springs 3 of 4 sssessssss 80 Remove the link assemblies and scanner support frame springs 4 of 4 ssuussss 80 Remove the control panel bezel ccccccccecceeeeeeeeee eee eteeeeeaaeaaaaeaaeeeeeeeeeeeeeetedsedsegeeeeseneaeeaeees 81 Remove the control panel assembly 1 of 2 sssssssssssseee emm eem 82 Remove the control panel assembly 2 of 2 ssssssessssee emen 82 Remove the ADF separation pad ssssssssssssssssssee eene nennen nennen 83 Remove the ADF irip t tray flag 2 eire teret lant teresa ue suena rk EE 84 Replacing the ADF pickup roller assembly 1 of 6 ssssssss em 85 Replacing the ADF pickup roller assembly 2 of 6 ssssssssem em 85 Replacing the ADF pickup roller assembly 3 Of 6 sssssss em 86 Replacing the ADF pickup roller assembly 4 of 6
91. a Ere a decades get Eget e ab eter agat 84 ADF pickup roller assembly 5 3 9 2 eret Reate sa a dede ta Rode EUG aaa N 85 ADF scanner glass teta decet dad ERE ERROR DO ERR Fe RA TRR Egon wa A eR Lena nora 88 Scanner assembly tet acdee Fe attain dene tendi ada re tva e sete eaaet ubere cada 90 Product Dase uteri bd b e RE Pep RE RE Re ER Fr a dE aeu ador adr ta Ra eed dpa 95 Print cartridge odi dede aded ska edd e deri deco dte ue dd tb de aud 95 Separation pad product base sssssssssssssssssseseeeen nennen neret nnns 96 Pickup roller product base 1 iine eeeec totns etre dee ete LAE RR RR Reid 97 SCAMMEN CUSMIOMS S 100 Muere 101 Transfer roller R 103 Side COVES iienaa 104 Print CantridGe QOOr iot itd n tc dte Ede AAAA 106 Rear cover and fuser COVED essetis uenti ha kk eR aba ERR ano enn TARRE 107 Front COVER MI E 109 jer cnE trnelde de scieglaneapeaneydeunc cuapedencuileg bendy sueei pide zenueentadendeeteedeaneedend ecaeevdaatoneeeeds 111 Formatter and fax tafi uci ii EE REEE E 113 Power SUDPDIY RR m 114 Scanner SUPPOMATAME 5 er cid er etre E ed cr ae EAE dee A EEE 118 Laser scanner assembly ssssssssssssseseeeneen eene enne nennen nennen nnn 121 MEER 125 UII PDC P 128 Paper pickup assembly
92. able and page Separation pad assembly RM1 4207 000CN Internal components 2 of 3 on page 229 Speaker Q3948 60113 Assemblies on page 223 SSA PKG FGI ASSY LJm1522 scanner flatbed assembly CB534 67903 Scanner and ADF assemblies on page 219 Tray guide left RC2 2979 000CN Internal components 3 of 3 on page 231 Tray guide right RC2 2980 000CN Internal components 3 of 3 on page 231 234 Chapter7 Parts ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Numerical parts list Table 7 14 Numerical parts list Part number Description Table and page 5851 2559 ADF pickup roller assembly ADF internal components on page 221 5851 2559 ADF cleanout part ADF internal components on page 221 7121 8285 Control panel jewel HP Scanner and ADF assemblies on page 219 CB372 60101 Control panel assembly LJm1522 copy Western Scanner and ADF assemblies on page 219 CB532 67904 PCA Asian character display control panel with spacer Assemblies on page 223 CB534 40037 ADF motor shield Scanner and ADF assemblies on page 219 CB534 60101 Control panel assembly LJm1522 fax Western Scanner and ADF assemblies on page 219 CB534 60102 Control panel assembly LJm1522 fax Asian Scanner and ADF assemblies on page 219 CB534 60112 ADF input
93. age quality archive print setting 189 191 cleaning page printing 190 copy troubleshooting 166 HP ToolboxFX settings 43 print troubleshooting 157 158 repetitive image defects 192 scans troubleshooting 163 165 image formation system operations 59 testing 179 information pages configuration 184 configuration page 36 demo page 36 185 device information HP ToolboxFX 42 eventlog 36 fax report 36 fax reports 186 font list 36 184 menu map 36 185 network report 36 185 supplies status 184 supplies status page 36 T 30 protocol trace report 191 usage page 36 185 input devices installing 19 input tray jams clearing 153 loading media 20 input tray flag automatic document feeder ADF 84 install ADF input tray 19 cartridge 22 print cartridge 22 supplies 22 tray 1 21 installation software express 9 recommended 8 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 installing Windows software 8 interface ports cables ordering 206 locating 5 6 193 partnumbers 206 types included 4 internal components 54 internal components part numbers 226 J jam detection ADF 53 trailing edge detection ADF 53 jams automatic document feeder ADF clearing 151 causes 149 fax 176 fax clearing 151 locating 150 output bin clearing 155 print cartridge area clearing 156 trays clearing 153 Jetadmin HP Web 46 K Kensington lock locating 5 Korean EMI state
94. al speed dial or speed dial codes to a group dial Install black cartridge No cartridge installed with door closed Install print cartridge Invalid driver Press OK You are using the incorrect printer driver Select the printer driver that is appropriate for your product Invalid entry Invalid data or response Correct the entry Jam in area Open door and clear jam Paper jam in one of the following areas drum area fuser area duplex feeding area duplex receiving area and duplex pickup area Clear the jam from the area indicated on the product control panel and then follow the control panel instructions See Clear jams on page 149 Jam in Tray Clear jam and then press OK The product has detected a jam in an input tray Clear the jam from the area indicated on the product control panel and then follow the control panel instructions See Clear jams on page 149 Load paper Out of paper in all available trays Load paper in trays Load Tray lt TYPE gt lt SIZE gt Press OK to use available media Device is processing job but a matching tray is empty Press OK to use existing available media Load tray Press OK Load Tray 1 lt TYPE gt lt SIZE gt Press OK to use available media Manual duplex mode is the tray number where the first half of the job printed Device is processing job but no trays match Load paper in the correct tray
95. all 800 551 1943 5 Insert the gear end of the replacement ADF pickup roller assembly into the product and then lower the assembly into place Figure 5 24 Replacing the ADF pickup roller assembly 5 of 6 6 Reattach the load spring and then close the ADF cover Figure 5 25 Replacing the ADF pickup roller 6 of 6 ENWW Scanner and ADF components 87 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ADF scanner glass A CAUTION Avoid touching the flatbed glass or the ADF separation pad Skin oils and fingerprints can contaminate the glass or pad and cause print quality or paper pickup problems 1 Use a 10 torx screwdriver to remove one torx screw Figure 5 26 Remove the ADF scanner glass 1 of 3 2 Carefully remove the plastic ADF scanner glass frame Figure 5 27 Remove the ADF scanner glass 2 of 3 88 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Slide the black glass locking lever toward the back of the product to release the glass and then carefully remove the glass A CAUTION Avoid touching the flatbed glass or the ADF separation pad Skin oils and fingerprints can contaminate the glass or pad and cause print quality or paper pickup problems 3 1 Figure 5 28 Remove the ADF scanner glass 3 of ENWW Scanner and ADF compone
96. all to another device connected to the same line This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service This product has not been tested to ensure compatibility with the FaxAbility distinctive ring service for New Zealand 254 Appendix C Regulatory information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Declaration of conformity Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company DoC BOISB 0604 01 rel 1 0 Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet M1522n Regulatory Model Number BOISB 0604 01 Product Options ALL Print Cartridge CB436A conforms to the following Product Specifications SAFETY IEC 60950 1 2001 EN60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR22 2005 EN55022 2006 Class B EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC and carries the CE Marking C accordingly This Device complies with Part 15 of the FCC Rules Ope
97. allout 4 Figure 5 78 Remove the scanner support frame 3 of 5 Tyri tatii ENWW Product base 119 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 5 Lift the scanner support frame up and off of the product Figure 5 79 Remove the scanner support frame 4 of 5 6 Ifyou are removing the scanner support frame to gain access to the fuser remove two screws callout 5 and the chassis reinforcement bracket callout 6 Figure 5 80 Remove the scanner support frame 5 of 5 120 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Laser scanner assembly 1 Remove the following assemblies e Scanner assembly See Scanner assembly on page 90 e Rightand left cover See Side covers on page 104 e Print cartridge door See Print cartridge door on page 106 e Rear cover and fuser cover See Rear cover and fuser cover on page 107 e Front cover See Front cover on page 109 e Scanner support frame See Scanner support frame on page 118 2 Remove three screws callout 1 and one sheet metal bracket callout 2 Figure 5 81 Remove the laser scanner 1 of 7 ENWW Product base 121 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Release one tab and one spring callout 3 and then remove right side scann
98. ard in the fax subsystem Two versions of the fax card are used in the HP LaserJet M1522 MFP One is used in the North American South American and Asian countries regions The other is used primarily in European countries regions The fax card contains the modem chipset DSP and CODEC that controls the basic fax functions of tone generation and detection along with channel control for fax transmissions The CODEC and its associated circuitry act as the third generation silicon DAA to achieve compliance world wide regulatory requirements European products must use the fax cord that is included in the product box North American and Asian products should be compatable with any phone cord although users who experience fax errors should try the included fax cord Safety isolation The most important function of the fax card is the safety isolation between the high voltage transient prone environment of the telephone network TNV telephone network voltage and the low voltage analog and digital circuitry of the formatter SELV secondary extra low voltage This safety isolation provides both customer safety and product reliability in the telecom environment Any signals that cross the isolation barrier do so magnetically The breakdown voltage rating of barrier critical components is greater than 5 kV Safety protection circuitry ENWW In addition to the safety barrier the fax card protects against over voltage and over current even
99. asse B des normes canadiennes de compatibilit lectromagn tiques CEM EMI statement Korea ENWW Safety statements 257 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet M1522n M1522nf laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin kaytt6ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet M1522n M1522nf kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo
100. astic rib Pull the flag towards you to release the back hinge Figure 5 19 Remove the ADF input tray flag BeOS 4 TIP When reinstalling the ADF input tray flag make sure that the long straight end of the spring is tucked under the lip on the flag and that the bent end of the spring threads through the hole in the plastic rib that retains the spring Make sure that the ADF input tray flag can move freely 84 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ADF pickup roller assembly 1 Open the ADF cover Figure 5 20 Replacing the ADF pickup roller assembly 1 of 6 2 Lift the load spring off of the post on the ADF pickup roller assembly Figure 5 21 Replacing the ADF pickup roller assembly 2 of 6 ENWW Scanner and ADF components 85 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Rotate the ADF pickup roller assembly Figure 5 22 Replacing the ADF pickup roller assembly 3 of 6 4 Liftthe ADF pickup roller assembly slide the assembly toward the front of the product to disengage the gear end of the assembly and then lift the assembly off of the product Figure 5 23 Replacing the ADF pickup roller assembly 4 of 6 86 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or c
101. ation about the number of copies two sided printing and quality settings An installation program for the PDEs and other software is provided on the product CD for Macintosh Uninstall software Windows Use the Add or Remove Programs method in Windows to remove the product software This method does not require you to have the software CD 1 Click Start point to Settings and then click Control Panel amp NOTE In Windows XP click Start and then click Control panel 2 Double click Add or Remove Programs 3 Scroll through the list of software programs and click HP LaserJet M2727 4 Click Remove Macintosh To remove the software drag the PPD files to the trash can ENWW Uninstall software 11 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Media specifications Supported paper and print media sizes This product supports a number of paper sizes and it adapts to various media amp NOTE To obtain best print results select the appropriate paper size and type in the print driver before printing Table 1 2 Supported paper and print media sizes Size Dimensions Priority input tray Tray 1 Letter 216 x 279 mm 8 5 x 11 inches va wv Legal 216 x 356 mm 8 5 x 14 inches wv wv A4 210 x 297 mm 8 27 x 11 69 inches wv wv Executive 184 x 267 mm 7 24 x 10 51 inches wv Y A3 297 x 420 mm 11 69
102. avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser 258 Appendix C Regulatory information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Substances table China ASH DR As cB Es ra He AP hrs e AES BENS AY ES f HA A AeA HY RICK 4 x E AME BRR BART WEAK Pb Hg Cd Cr VI PBB PBDE TT EDS X 0 X X 0 0 1 ELTE X 0 0 0 0 0 PSH ALAR 0 0 0 0 0 0 MEL Ap SE 0 0 0 0 0 0 Be AZ FF X 0 0 0 0 0 VE i X 0 0 0 0 0 0 Xe EIHESEEBT HIIS PP RAHA MEKA SE SR SEL EIR SJ T11363 2006 j i tl BES X RPE A HAE gt ah Te A SE UG SE J ey SJ T11363 2006 i bie Hi S ok tk SD BRE D HUI EIS e RR n E E i a ER EE AT P BRE EF P TRU SERT o ENWW Safety statements 259 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 260 Appendix C Regulatory information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com o
103. base 127 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Fuser 1 Remove the following assemblies e Scanner assembly See Scanner assembly on page 90 e Right and left covers See Side covers on page 104 e Print cartridge door See Print cartridge door on page 106 e Rearcover and fuser cover See Rear cover and fuser cover on page 107 e Front cover See Front cover on page 109 e Formatter and fax card See Formatter and fax card on page 113 e Scanner support frame and chassis reinforcement plate See Scanner support frame on page 118 2 Remove six screws callout 1 and the power supply sheet metal plate callout 2 Figure 5 92 Remove the fuser 1 of 6 128 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Disconnect two wire harness connectors callout 3 J102 and J552 and remove the harnesses from the retainer callout 4 NOTE You might need to disconnect and remove other wire harness to remove the required harness from the retainer Figure 5 93 Remove the fuser 2 of 6 N 4 4 Release the wire harness from the retainer callout 5 near the top of the fuser and disconnect the ground wire callout 6 from the back of the product Figure 5 94 Remove the fuser 3 of 6 i DELIS ENWW Product base 129 For more informatio
104. bezel Vietnamese VI CB534 40035 Control panel bezel Catalan CA CB534 40048 Control panel bezel Romanian RO CB534 40049 Control panel bezel Croation HR CB534 40050 Control panel bezel Slovenian SL CB534 40051 Control panel bezel Indonesian ID CB534 40052 Control panel bezel Kazakh KK CB534 40053 Control panel bezel Bulgarian BG CB534 40054 Control panel bezel Control panel bezel Ukranian UK Serbian SR CB534 40055 CB534 40056 Control panel bezel Lithuanian LT CB534 40057 Control panel bezel Estonia ET CB534 40058 Control panel bezel Latvian LV CB534 40059 Control panel bezels 213 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Supplementry documentation and support Table 7 5 Documentation Description Service manual this manual Languages English only Part number CB534 90945 Getting started guides English Spanish Portuguese French CB534 90938 English Spanish Portuguese Catalan Dutch French German Italian CB534 90939 English Danish Finnish French Norwegian Swedish Arabic CB534 90940 English Bulgarian Czech Hungarian Polish Romanian Russian Slovak CB534 90941 English Kazakh Turkish Ukrainian Estonian Latvian Lithuanian CB534 90942
105. button to release the scanner assembly and then raise the assembly until it locks open Figure 5 33 Remove the scanner assembly 5 of 10 7 Disconnect two wire harnesses and two FFCs callout 3 J2 J33 J4 and J27 on the formatter and then remove the harnesses and FFC from the retainers Remove one screw callout 4 to release the ground wire A CAUTION The ferrite and bracket are not captive when the ground screw is removed and can be dislodged if the product is tilted or moved Do not bend or fold the FFCs during the removal or reinstallation process Figure 5 34 Remove the scanner assembly 6 of 10 92 Chapter5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 8 Grasp the tab on the gear drive arm bracket and carefully flex it away from the scanner assembly to release the bracket Figure 5 35 Remove the scanner assembly 7 of 10 9 Pull the bracket toward the right side of the product until its mounting tabs clear the holes in the scanner assembly Figure 5 36 Remove the scanner assembly 8 of 10 ENWW Scanner and ADF components 93 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 10 Use a small flat blade screwdriver to release the hinge tabs on each front hinge A WARNING When the front hinges are disengaged the scanner assembly can easily fall off of t
106. callout 1 and remove three screws callout 2 Figure 5 69 Remove the power supply 1 of 7 114 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Remove six screws callout 3 and the sheet metal plate callout 4 Figure 5 70 Remove the power supply 2 of 7 4 Disconnect three FFCs callout 5 and six wire harness connectors callout 6 A CAUTION Do not bend or fold the FFCs during the removal or reinstallation process Figure 5 71 Remove the power supply 3 of 7 ENWW Product base 115 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 5 Release the ground wire from the retainer callout 7 on the product chassis NOTE You might need to slightly pry up on the scanner support frame to release the wire from the retainer Figure 5 72 Remove the power supply 4 of 7 6 Release the wire harness from the retainer callout 8 on the power supply Figure 5 73 Remove the power supply 5 of 7 116 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 7 Unclip two clips callout 9 and remove one plastic bracket callout 10 A CAUTION The wire harness callout 11 attached to the bracket is not captive Do not lose this wire harness when the bracket is
107. canner software The original might have been loaded incorrectly Use the media guides when you load the originals into the ADF The scanner might be dirty Clean the scanner glass See Clean the flatbed scanner glass on page 30 The graphics settings might not be suitable for the type of scan job that you are performing Try changing the graphics settings Scan problems 163 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Problem Cause Solution Part of the image did not scan The original might have been loaded incorrectly Use the media guides when you load the originals into the ADF A colored background might be causing images in the foreground to blend into the background Try adjusting the settings before you scan the original or enhancing the image after you scan the original The original is longer than 381 mm 15 inches The maximum scannable length is 381 mm 15 inches when you use the automatic document feeder ADF input tray If the page exceeds the maximum length the scanner stops Copies can be longer CAUTION Do not try to pull the original from the ADF you might damage the scanner or your original See Clear jams from the ADF on page 151 The original is too small The minimum size that the flatbed scanner supports is 25 x 25 mm 1 x 1 inch The minimum size that the ADF support
108. cations See Information pages on page 36 e The media is damaged or has foreign objects attached to it such as staples or paper clips e Theenvironmentin which the print media was stored is too humid or too dry See Information pages on page 36 ENWW Clear jams 149 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Where to look for jams Jams can occur in these locations e Inthe automatic document feeder ADF e In input areas e Inthe output area e Inside the product Find and remove the jam by using the instructions on the following pages If the location of the jam is not obvious first look inside the product Loose toner might remain in the product after a jam This problem typically resolves itself after a few sheets have been printed 150 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Clear jams from the ADF Occasionally media becomes jammed during a fax copy or scan job You are notified of a media jam by the Doc feeder jam Clear Reload message that appears on the product control panel display e The ADF input tray is loaded incorrectly or is too full See Install input devices on page 19 for more information e The media does not meet HP specifications such as those for size or type See Information pages on page 36 for more information 1 Open the ADF cover
109. ce and cleans the transfer roller See Table 4 2 Power on sequence on page 49 for a complete description of the WAIT power on period STBY standby From the end of the WAIT or LSTR period until either Prepares the product to receive print commands a print command is sent from the formatter or the power is turned off INTR initial From the time of the print command until the pickup Prepares the photosensitive drum for printing rotation solenoid is turned on 48 Chapter 4 Operational theory ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ENWW Table 4 1 Sequence of operation continued Name Timing Purpose PRINT From the end of the INTR period until the primary Forms the image on the photosensitive drum and high voltage is turned off transfers the toner image to the media LSTR last From the end of the PRINT period when high voltage Delivers the last page of a print job rotation is turned off until the main motor stops rotating After LSTR the product either returns to STBY or if another print command was sent from the formatter enters INTR Table 4 2 Power on sequence Step Action 1 Power on 2 CPU initialization 3 Start video interface communication 4 Check sensors for residual media 5 Main motor initial drive 6 Fuser heater initial drive The fuser heater reaches a surface temperature of 100 C 7 Laser sca
110. cifications Table B 1 Physical specifications Product Height Depth Width Weight HP LaserJet M1522n 402 mm 15 8 inches 406 mm 16 inches 496 mm 19 5 inches 11 kg 24 2 Ib HP LaserJet M1522nf 402mm 15 8 inches 406 mm 16 inches 496 mm 19 5 inches 11 kg 24 2 Ib Electrical specifications A CAUTION Power requirements are based on the country region where the product is sold Do not convert operating voltages This will damage the product and void the product warranty Table B 2 Electrical specifications Item 110 volt models 230 volt models Power requirements 110 to 127 V 1096 220 to 240 V 10 50 60 Hz 2 Hz 50 60 Hz 2 Hz Rated current 4 5A 23A Power consumption Table B 3 Power consumption average in watts Product model Printing Copying Ready Sleep Off HP LaserJet M1522n 420 W 420 W 10 W lt 0 1 W HP LaserJet M1522nf 420 W 420 W 10W 0 1W Values are based on preliminary data See www hp com support ljm1522 for current information Power reported is highest values measured using all standard voltages Instant on fuser technology Recovery time from Ready Sleep to start of printing 6 seconds Maximum heat dissipation for all models in Ready mode 35 BTU hour N w 4 2 244 Appendix B Specifications ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Environmental
111. copy troubleshooting 166 HP ToolboxFX settings 43 print troubleshooting 157 158 repetitive image defects 192 scans troubleshooting 163 165 266 Index P packaging device 242 pages skewed 161 paper ADF feeding operations 51 ADF sizes supported 174 curled troubleshooting 161 189 feeding operations 58 HP ToolboxFX settings 43 jams 149 pickup feed delivery System 58 supported sizes 12 supported types 13 wrinkled 162 paper jams ADF detection operations 53 detection operations pickup feed delivery system 58 error messages ADF 53 locating 150 trailing edge detection ADF 53 paper path ADF 52 automatic document feeder ADF feeding operations 52 cleaning 34 cleaning page printing 34 paper path cleaning cleaning page 34 control panel 34 HP ToolboxFX 34 paper pickup assembly replacing 132 part numbers assemblies 222 automatic document feeder ADF 218 automatic document feeder ADF internal components 220 cables 206 control panel bezels 211 covers 224 documentation 214 internal components 226 scanner 218 screws 217 supplies 206 parts about remove and replace 70 locating 5 order of removal 74 order removing 74 ordering Web sites 206 removing 69 removing order 74 replacing 69 parts removing tools required 71 PCAs diagrams 201 PCL 5e driver HP ToolboxFX settings 45 PCL drivers operating systems supported 8 PDEs Macintosh 11 phone book fax HP ToolboxFX tab 39 printing 18
112. ct has experienced an internal Turn off the power by using the power switch hardware error wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 55 4 Error Turn off then on The product has experienced an engine Turn off the power by using the power switch communication timeout error wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 79 Error Turn off then on The product has experienced an internal Turn off the power by using the power switch firmware error wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on ENWW Control panel messages 147 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 6
113. cta ds 20 ENWW iii 3 Maintenance Manage supplies Install supplies Clean the product Management tools For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 21 22 Install the print cartridge re erede rro ea accen ad e nd d a e ER T a 22 aac ead 26 Life expectancies of supplies sssssssssssssssesseseeeneneeem nemen enne nenne 26 Check and order supplies irit ei frr aree nta Len ehe eR a RR DQURR ERR RE MR Due Ra aeai 26 ecEe 26 izelre Miueejllqgee E M 27 Print cartridge ote cde ERR E Hr RETE pads 27 HP policy on NON AP supplies ice etr rere haer teen Fen de aae nenne denn aeo in 28 HP fraud hotline uie ent tr eet eR e en eee bn 29 TET 30 Clean the exterior cccceccecceccncceeceeeeeeeee daea ae anadaka Pariana aiaia aaa adian 30 Clean the flatbed scanner glass sssssseseene mener 30 Clean the scanner cover backing ssssssssseeee enne eee nnne 31 Clean the ADF pickup roller assembly sssssssss eene 32 Clean the paper path tee rtt e Patet ned ena de Reseau ede diea Re A RR AR NR 34 Clean the paper path from HP ToolboxFX ssssssssssss
114. curled or wrinkled The media might not meet Use media that meets HP specifications HP specifications The media is not stored properly When possible store media in its sealed ream at room temperature The media has been in the input tray too Turn over the stack of media in the tray long or rotate the media 180 in the paper tray 176 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Performance problems Problem Faxes are transmitting or being received very slowly Cause The fax might be very complex such as one with many graphics Solution Complex faxes take longer to be sent or received Breaking longer faxes into multiple jobs can increase the transmission speed The receiving fax machine might have a slow modem speed The product only sends the fax at the fastest modem speed that the receiving fax machine can accept The resolution at which the fax was sent or is being received might be very high If you are receiving the fax call and ask the sender to lower the resolution and resend the fax If you are sending the fax lower the resolution and resend the fax Your telephone line might not be working Hang up and resend the fax Have the telephone company check the telephone line You are sending a fax via an international call You must allow more time to transmit fax jobs internatio
115. d is securely connected connected between the telephone jack and the product or another device that is connected to the product Press 1 2 3 in sequence tone dial mode only wait for three seconds and then hang up The product dialing mode might be Verify that the product dialing mode is set incorrectly set or the extension phone to Tone Verify that the extension phone might be incorrectly set is set to On for tone dialing as well Fax problems fax models only 171 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Problem Cause Solution The product is not answering incoming fax calls The answer mode might be set to Manual The rings to answer setting might not be set correctly If the answer mode is set to Manual the product does not answer calls You have to start the fax receiving process manually Check the rings to answer setting for your configuration The answer ring pattern feature might be turned on but you do not have the Service or you do have the service and the feature is not set correctly Check the answer ring pattern feature to verify that it is set properly The fax cord might not be correctly connected or the fax cord is not working See the Getting Started Guide to check the installation Verify that you are using the fax cord that came with the product The product might not be able to detect incomin
116. d page RC1 2499 000CN Latch right Internal components 2 of 3 on page 229 RC2 2695 000CN Link coupling Internal components 1 of 3 on page 227 RC2 2960 000CN Cover cartridge External covers and panels on page 225 RC2 2971 000CN Cover rear External covers and panels on page 225 RC2 2979 000CN Tray guide left Internal components 3 of 3 on page 231 RC2 2980 000CN Tray guide right Internal components 3 of 3 on page 231 RL1 1497 000CN Roller pickup Internal components 2 of 3 on page 229 RL1 1732 000CN Cover top External covers and panels on page 225 RL1 1734 000CN Cover front External covers and panels on page 225 RL1 1735 000CN Cover left External covers and panels on page 225 RL1 1736 000CN Cover right External covers and panels on page 225 RM1 0898 000CN Scanner link assembly left Assemblies on page 223 RM1 0899 000CN Scanner link assembly right Assemblies on page 223 RM1 4196 000CN Motor 24V DC Internal components 3 of 3 on page 231 RM1 4207 000CN RM1 4234 000CN Separation pad assembly Roller transfer Internal components 2 of 3 on page 229 Internal components 2 of 3 on page 229 RM1 4721 000CN Fuser assembly 110v 220v Internal components 1 of 3 on page 227 RM1 4722 000CN Paper pickup tray assembl
117. d replacement strategy 73 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Parts removal order Use the following diagrams to determine which parts of the product must be removed before servicing NOTE The scanner assembly might be contaminated if it is opened outside of a cleanroom environment For this reason the entire scanner assembly is replaceable only as a unit Replacing the scanner assembly as an entire assembly replaces the scan module the scan motor and the cable Figure 5 2 Parts removal order for the scanner and ADF ADF input tray Flatbed lid Scanner assemby Link assemblies and scanner support frame springs Control panel bezel Control panel assembly Separation pad assembly ADF input tray flag Pickup roller assembly ADF glass Figure 5 3 Parts removal order for the product product base Print cartridge Transfer roller Media input tray Printer side covers Rear cover and fuser cover Power supply assembly Print cartridge door Front cover Scanner support frame Engine controller unit mm assembly Main motor Fuser assembly Pickup assembly Front cover Speaker assembly Formatter and fax card 74 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Scanner and ADF components NOTE Your product might not appear exactly
118. des that correspond to the various media types Select Restore Modes to reset all modes to the factory settings NOTE You must click Apply before the changes take effect ENWW Management tools 43 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 System setup Use the HP ToolboxFX system settings options to configure global settings for copy fax scan and print such as jam recovery and auto continue amp NOTE You must click Apply before the changes take effect Service During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing HP ToolboxFX provides an easy method for cleaning the paper path For more information see Clean the paper path from HP ToolboxFX on page 34 Device polling You can turn off HP ToolboxFX device polling to reduce network traffic but doing so also disables some HP ToolboxFX features pop up alerts fax log updates the ability to receive faxes to this computer and scanning using the Scan To button amp NOTE You must click Apply before the changes take effect Print Settings The HP ToolboxFX Print Settings tab contains links to the following main pages e Printing Change the default product print settings such as number of copies and paper orientation e PCL5e View and change the PCL5 sett
119. dge CB436A conforms to the following Product Specifications SAFETY IEC 60950 1 2001 EN60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR22 2005 EN55022 2006 Class B EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 TELECOM ES 203 021 FCC Title 47 CFR Part 68 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC the R amp TTE Directive 1999 5 EC Annex Il and carries the CE Marking C accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s 3 Telecom approvals and standards appropriate for the target countries regions have been applied to this product in addition to those listed above Boise Idaho USA September 2007 For regulatory topics only European Con
120. e HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ADF internal components Figure 7 2 ADF internal components 220 Chapter 7 Parts ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 7 7 ADF internal components Ref Description Part number Qty 1 ADF pickup roller assembly 5851 2559 1 2 ADF cleanout part 5851 2559 1 3 ADF separation pad Q2665 60125 1 ENWW ADF internal components 221 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Assemblies Figure 7 3 Assemblies 222 Chapter 7 Parts ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ENWW Table 7 8 Assemblies 10 10 11 11 Description ADF solar lock clip Scanner spring compression Scanner link assembly left Scanner link assembly right Control panel bezel Western fax Control panel bezel Asian fax Paper delivery tray assembly Paper pickup tray assembly Speaker PCA Asian character display control panel with spacer Fax card US WW Fax card EMEA Formatter copy HP LaserJet M1522n Formatter fax HP LaserJet M1522nf Part number Q1636 40036 RU5 2885 000CN RM1 0898 000CN RM1 0899 000CN See Control panel bezels on page 211 See Control panel bezels on page 211 RM1 4725 000CN RM1 4722 000CN Q3948 6011
121. e configuration page lists the firmware version of the product On the product you can update the firmware code by downloading the latest executable file for the product and running the program according to the readme instructions that come with it go to www hp com support ljm1522 Turn the product off and then on before running the executable file 204 Chapter6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 7 Parts e Ordering information e Supplies and hinge tool e Cable and interface accessories e Whole unit replacement e Control panel bezels e Supplementry documentation and support e Parts lists and diagrams e ADF and scanner assemblies e ADF internal components e Assemblies e External covers and panels e Internal components 1 of 3 e Internal components 2 of 3 e Internal components 3 of 3 e X Alphabetical parts list e Numerical parts list ENWW 205 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Ordering information Order replacement parts supplies or paper from the following Web sites e To order genuine HP parts or accessories go to www hp com buy parts com e To order supplies and paper go to www hp com buy suresupply com Supplies and hinge tool Product name Description Part number Replacement print ca
122. e connection points left side sse 181 Fig re o 3 ECU connectors uiii ease eret eee s re eun b Exe va EL e ne t YR ea ee re eb in aee ee ER dua 194 Figure o 4 Fommatter Connectors i cene e LH eU De e Len ea a Megane Een aoa duong ea le dona ba Dn 195 Figure 6 5 Fax card connec ecenin creep tede dae tee runner uaa etd ys bu aeu pedo pp de dana 196 Figure o 6 Solenoid and motor 2 ccn cei Erde EAA b edge adie egeo ecc dena pa o degna dd ds e dd 197 Figure 6 7 Role oot Lot EO dE cea rp e bd dai eges eH Re co Eb deut reta 198 Figure E e Metro E A a S 199 Figure 6 9 Maor componens oses r E E un onde ua desde ieget dps 200 Figure 6 10 PCAS base Unit iie get eere ecce EEE RTE REEERE 201 Fig re 6 11 Scanner and ADF iisccieccicccecsesencccediseschectevacendccudsseaceaenevaveed caevvaenaadeasvanaeccgevvanscededsvenecessaneseaanevinaes 202 Figure 6 12 Circuit diagrami 21 eei ete cete AEAEE EAEE ATENE 203 Figure 7 1 Scanner and ADF assemblies 0 00 0 eee eee eee cent eee eeeeeeeeeeeaaae eene nnne nnnm nennen nennen nnns 218 Figure 7 2 ADF internal Component 02 2608ce ces uadelensdiiedeeesialieecessiandeceensiaiadesessaaniecesdtalivestlaneeesvainae 220 Figure 7 9 Assemblies c t eet ot erre tete d ci gta Ee DE e dead Da d ca stop eto Ea cede e der cd 222 Figure 7 4 External covers and panels sssssssssssee eene enne nee en nere enne rne enne enne 224 Figure 7 5 Internal co
123. e flatbed lid 3 of 5 ENWW Scanner and ADF components 77 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 4 Lift up on the retainer clip locking tab and pull the clip down and away from the flatbed lid Repeat this step for the hinge retainer clip at the other end of the flatbed Figure 5 9 Remove the flatbed lid 4 of 5 5 Raise the flatbed scanner lid until the hinges can clear the hinge posts on the scanner bed and then remove the flatbed lid from the scanner assembly A CAUTION Avoid touching the flatbed glass or the ADF separation pad Skin oils and fingerprints can contaminate the glass or pad and cause print quality problems Figure 5 10 Remove the flatbed lid 5 of 5 78 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Link assemblies and scanner support frame springs 1 Push the print cartridge access button and raise the scanner assembly until it is locked open 2 Use a small flat blade screwdriver to release the link tabs on each link assembly A WARNING When the link assemblies are disengaged the scanner assembly can easily fall off of the product base if it is rotated too far towards the back of the product A CAUTION Do not push too hard on the link tabs or the tabs might break Figure 5 11 Remove the link assemblies and scanner support frame s
124. e or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function ofthe productto make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SU
125. e problem is with the program from which you were printing Restart the computer and the product and try printing again If the problem is not resolved see General print quality issues on page 158 General print quality issues The following examples depict letter size paper that has passed through the product short edge first These examples illustrate problems that would affect all of the pages that you print The topics that follow list the typical cause and solution for each of these examples 158 Chapter 6 Problem solve ENWW Problem Print is light or faded Aa Aa Aa Aa Aa Cc Cc Cc Cc Cc Cause The media might not meet HP specifications For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Solution Use media that meets HP specifications Make sure that the media meets specifications in the HP LaserJet Printer Family Print Media Guide The print cartridge might be low If you use a non HP print cartridge no messages appear on the product control panel or in HP ToolboxFX Replace the print cartridge See Print cartridge on page 27 If the print cartridge is not low or empty inspect the transfer roller to see if it is damaged If it is not replace the print cartridge If the whole page is light the print density adjustment is too light or EconoMode might be turned on Adjust the print density and disable EconoMode i
126. e report 191 troubleshooting 174 sensors ADF 53 automatic document feeder ADF 52 form sensor ADF 53 locating 199 media detection 58 paper present sensor ADF 53 trailing edge detection ADF 53 separation pad automatic document feeder ADF removing 83 separation pad locating 54 separation pads diagrams 200 replacing 96 sequence of operations 48 serial number locating 7 service critical error messages 147 HP ToolboxFX settings 44 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 partnumbers 206 repacking device 242 secondary menu 182 service agreements 242 Service menu 189 servicing 69 servicing product 70 settings configuration page 184 factory set defaults restoring 189 NVRAM initialization 182 shipping device 242 size 244 skewed pages 161 slow speed troubleshooting faxing 177 scanning 164 smeared toner troubleshooting 160 software components 8 embedded Web server 45 express installation 9 HP ToolboxFX 9 37 HP Web Jetadmin 45 Macintosh 10 recommended installation 8 supported operating systems 8 system requirements 17 uninstall 11 Windows 9 solar clip removing 78 solenoid 197 speaker assembly removing 111 specifications acoustic emissions 245 electrical 244 environmental 245 humidity 16 media 12 13 operating environment 16 paper 12 papertypes 13 physical 244 product features 4 temperature 16 tray capacity 13 specks troublesh
127. e same way that an operating system such as Windows provides an environment for programs to run on a computer The output from these programs can then be displayed by a Web browser such as Microsoft Internet Explorer Safari or Netscape Navigator An embedded Web server resides on a hardware device such as an HP LaserJet product or in firmware rather than as software that is loaded on a network server The advantage of an EWS is that it provides an interface to the product that anyone with a network connected product and computer can use There is no special software to install or configure but you must have a supported Web browser on the computer To gain access to the EWS type the IP address for the product in the address line of the browser To find the IP address print a configuration page For more information about printing a configuration page see Information pages on page 36 NOTE For Macintosh operating systems you can use the EWS over a USB connection after installing the Macintosh software included with the product Features The EWS allows you to view product and network status and manage printing functions from a computer With the EWS you can complete the following tasks e View product status information e Determine the remaining life on all supplies and order new ones e X View and change part of the product configuration e X View and print some internal pages e Selectthe language in which to d
128. e the HP ToolboxFX print quality options to improve the appearance of print jobs These are the same options that are available on the product control panel The four options provided for controlling print quality are resolution REt Resolution Enhancement technology print density and EconoMode e Resolution Select 600 resolution for average print jobs and Fast Res 1200 for higher quality print jobs e REt You can turn on REt which HP provides for improved print quality e Print density For increased print density select a higher number For decreased print density select a lower number e EconoMode Turn EconoMode on when you are printing average print jobs EconoMode is a feature that allows the product to use less toner per page Selecting this option might extend the life of the toner supply and might reduce cost per page However it will also reduce print quality The printed image is lighter but it is adequate for printing drafts or proofs HP does not recommend full time use of EconoMode If EconoMode is used full time it is possible that the toner supply will outlast the mechanical parts in the print cartridge If print quality begins to degrade under these circumstances you will need to install a new print cartridge even if there is toner supply remaining in the cartridge NOTE You must click Apply before the changes take effect Paper types Use the HP ToolboxFX Paper types options to configure print mo
129. ee the product software Help for more information about changing the settings Text is unclear The printer driver or product software settings might be incorrect Verify that the quality settings are correct See the product software Help for more information about changing the settings Media handling problems Problem Cause Solution Poor print quality or toner adhesion The paper is too moist too rough too heavy or too smooth or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield 496 to 696 moisture content Dropouts jamming or curl Excessive curl The paper has been stored incorrectly Store paper flat in its moisture proof wrapping The paper has variability from one side to the other Turn the paper over The paper is too moist has the wrong grain direction or is of short grain construction Use long grain paper The paper varies from one side to the other Turn the stack over Jamming damage to product The paper has cutouts or perforations Use paper that is free of cutouts or perforations Copy problems 167 Problem Problems with feeding Cause The paper has ragged edges For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Solution Use high quality paper that is made for laser printers The paper varies from side to side
130. eeseeesenaeeeneeneeees 58 Iiage tormation SyStelt snieni inan dci eite eei he A EM ains a OO deed inden ee dina aede 59 Fax functions and operation fax models only ssssssseeeeeenm nennen 63 Computer and network security features ssssssssseeee nennen 63 PSTN OPC ration sisi E EEIEMA 63 Receive faxes when you hear fax tones 200 0 cece eeeeeee eter eeeenteeeeeeeeeaaeeeeeeeeeiaeeeeeeeenaaees 63 Distinctive ring function 0 0 eee i eect ee ee ene eee te teat enm eee rennen rrr enn 64 Fax by using Voice over IP services censerent enean nea Re e SR Rn n 64 UIDERETUR 65 Fax card iri the fax subsystemi eei ce ett bte irt aae E iet e aa eae 65 Safety ISolatlOrn eiie p eer Ec ene deta da edes EE Lego EE denies 65 Safety protection circuitry eessen ienaa EEE eene 65 Data path T 66 pls dip 66 Downstream device detection essssssseeee enne 66 Fook swith reir 66 Ring COLO Cl oroen i E AE ANENE EA 67 Line current control aesan aia a a i 67 Billing metering tone filters 67 Fax page storage in flash memory sssssssssssseee emm 67 Stored fax Pages m 67 Advantages of flash memory storage sss 67 5 Removal and replacement Removal and replacement strategy ssssssssssessssssee een eene eene nennen enne 70 MMOD UCUON E M 70 Removal and replacement warnings cautio
131. em for you this may be done at no additional charge under the type of warranty service designated for your product Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the phone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used 240 Appendix A Service and support ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Print cartridge limited warranty statement ENWW This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problem
132. ents sssssssssssssssseseeeeee eene ern nn nnns nnns nennen rrr er nnn essen n nennen nnns 220 Corre HIR 222 External covers and panels 2 c cececceeeceeeeeeeeeeeeeeeeeceaeaaaeaeeeeeeeeeeeeeeeteesecaeaaaaaaeaeseeeeeeeseeseeenaeas 224 Internal components 1 of 3 ii aae tre ad eee iden ea e ei gan e ede a 226 Internal Components 2 0f 3 eee eid cc A ER ded cebat cde E Ma d E eu 228 Internal components 3 OF 3 cette ret ene de xor me xu Ee enda uua e addu e eund Ex SM REDE cun 230 Alphabetical Parts St 2 tte et t teen td n dtd ia ee un dada dus usa dee Penna Rer iat doa deus 232 Numerical parts list 5 not Ee RR RET ER RR ine b Te xu a IR AST RR REXRR CERRAR Qe Nn aM inum dant leceedeadadadannedt 235 Appendix A Service and support Hewlett Packard limited warranty statement sssssssssese eene eee 239 Customer self repair warranty service ssssssssssesee eene enne enne 240 viii ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Print cartridge limited warranty statement sssssssese ene eene nene 241 eie d 242 HP raintenamce agreemients nnne tuta oce ba doce el boz i vei bal odd eal dee deba dde s RR dud e eai 242 Repacking the device 2 ere do rhe e iE Rte cta ur doce HE Rp de b rhe code Po ERE aos 242 Extended warranty
133. eor aped easi dea ew a aded ges 110 Remove the front cover A of 4 tut iina dde Erbe s Lu duabus ALTE eub EEE 110 Remove the speaker assembly 1 of 2 sssssssssssssssssseeenee eene 111 Remove the speaker assembly 2 of 2 ssssssssssssssseeenee eee enne 111 a inm7 micadniuiccg 113 Remove the power supply 1 Of 7 cese ne eicit kiinaa uL dana eE e RA LL da Ma dA d aaa 114 Remove the power supply 2 Of 7 aceite teniente tre te DLE bed Te E Res ER Rod nn 115 Remove the power supply 3 of 7 eee iier netten aine rnb aane inb ka dne a dana 115 Remove the power supply 4 of 7 sssssssssssseseeeeeenne eene nnnm nennen nennen nnns 116 Remove the power supply 5 of 7 2 c c c ccecccecceceeeedenneeeceeteenseeseeeedenteeeedeneneneeeeesennaneeeeesenteneeeeaaie 116 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Figure 5 74 Remove the power supply 7 of 7 ssssssssssssessseeeneene nennen meer enne nnns 117 Figure 5 75 Remove the power supply 7 of 7 sssssssssssssssseeeeneene m enne nnne nennen 117 Figure 5 76 Remove the scanner support frame 1 of 5 ssessssssssssseeeeeen nme 118 Figure 5 77 Remove the scanner support frame 2 of 5 sseesssssessssrressesernaarnnnnaasetennnaannananaaatennnaaannnnaaaeen ena 119 Figure 5 78 Remove the scanner support frame 3 of 5
134. er fastened to the rear door 2 Pickup roller 198 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Sensors Figure 6 8 Sensors Table 6 9 Sensors Item Description PS701 Fuser delivery sensor PS702 Media width sensor PS751 Top of page sensor ENWW Problem solve diagrams 199 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Major components Figure 6 9 Major components Table 6 10 Major components Item Description 1 Fuser assembly 2 Laser scanner assembly Paper pickup assembly Separation pad assembly 200 Chapter6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 PCAs base unit Figure 6 10 PCAs base unit 1 Formatter PCA 2 Engine controller PCA ECU ENWW Problem solve diagrams 201 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Scanner and ADF Figure 6 11 Scanner and ADF f e 1 Scanner 2 ADF 202 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ircuit diagram C ircuit diagram Figure 6 12 C
135. er and have the sender resend the fax after altering the settings Fax problems fax models only 173 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Problems sending faxes Problem Cause Solution The document stops feeding in the middle of faxing Faxes stop during sending The maximum length of a page that you can load is 381 mm 15 inches Faxing of a longer page stops at 381 mm 15 inches Print the document on shorter media If no jam exists and less than one minute has elapsed wait a moment before pressing Cancel If a jam exists see Clear jams on page 149 Then resend the job If the item is too small it can jam inside the automatic document feeder ADF Use the flatbed scanner The minimum page size for the ADF is 127 x 127 mm 5 x 5 inches If a jam exists see Clear jams from the ADF on page 151 Then resend the job The fax machine to which you are sending might be malfunctioning Try sending to another fax machine Your telephone line might not be working Do one of the following e Turn up the volume on the product and then press Start Fax on the control panel If you hear a dial tone the telephone line is working e Disconnect the product from the jack in the wall and then connect a telephone to the jack Try to make a telephone call to verify that the telephone line is working A communicat
136. er assembly locking lever Figure 5 82 Remove the laser scanner 2 of 7 4 Push the shaft to the left to disengage it you might need to release the left side locking lever spring and then rotate the shaft towards the front of the product until the left side scanner assembly locking lever is in the down position EY NOTE When the shaft is reinstalled make sure that the locking levers and the cartridge door button mounted to the shaft near the right side locking lever are correctly positioned Verify that the locking lever tension springs are engaged in the slots in the chassis Figure 5 83 Remove the laser scanner 3 of 7 122 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 5 Lift the laser scanner cover up and out of the product to remove it NOTE When this cover is reinstalled make sure that the slots callout 4 one shown in the lower portion of the cover fit over the edge of the laser scanner mounting shelf so that the cover is secure and correctly fits inside the product Figure 5 84 Remove the laser scanner 4 of 7 6 Disconnect one FFC callout 5 A CAUTION Do not bend or fold the FFCs during the removal or reinstallation process Figure 5 85 Remove the laser scanner assembly 5 of 7 ENWW Product base 123 For more information on the HP LaserJet M1522 visit us at www PrinterSup
137. ere it is processed and sent to the formatter The formatter then handles the image data outputting it as a copy sending it through the fax card as a fax or directing it to the computer as scanner output The resolution of the image data collected depends on the task being performed Each pixel has 8 bits for each of the three colors 256 gray scale levels for each color or a total of 24 bits per pixel 24 bit color 50 Chapter 4 Operational theory ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Scanner operation At power on and periodically at other times the scanner assembly moves systematically to locate its home position It then calibrates to a white strip located under the glass at the right end of the scan tub If the product detects a document in the ADF when a copy or scan is initiated from the software or the control panel the scan module moves to the left side of the scan tub and stops The image is acquired as the paper is fed through the ADF past the scanner module If no document is detected in the ADF the scan module acquires the image from the flatbed glass while slowly moving within the scan tub ADF operation ENWW Standby paper loading mode In standby mode the pickup roller is up and the stack stop is down preventing the user from inserting the original document too far When a document is inserted correctly the paper present sensor detects
138. ervice and support Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet M1522n and M1522nf One year limited warranty HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenanc
139. es that fit into memory will be printed Print all of the faxes and then have the sender resend the fax Have the sender divide the fax job into multiple jobs before resending Cancel all fax jobs or clear the faxes from memory Fax memory full Canceling send fax models only During the fax job the memory filled All pages of the fax have to be in memory for a fax job to work correctly Only the pages that fit into memory were sent Print all received faxes or wait until all pending faxes are sent Ask the sender to send the fax again Cancel all fax jobs or clear the faxes from memory Fax recv error fax models only An error occurred while trying to receive a fax Ask the sender to resend the fax Try faxing back to the sender or another fax machine Check for a dial tone on the phone line by pressing Start Fax Check that the telephone cord is securely connected by unplugging and replugging the cord Make sure that you are using the telephone cord that came with the product Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call Decrease the fax speed Ask the sender to resend the fax Turn off error correction mode Ask the sender to resend the fax Connect the product to a different phone line If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product bo
140. etects a fax tone or the user causes it to connect manually This feature allows the user to make voice calls from a phone that is connected to the product without being cut off if a fax is not being received Downstream device detection The line voltage monitoring module of the silicon DAA can detect the line state as well as the downstream device It tells DSP via DIB that an active device telephone modem or answering machine is connected to the auxiliary port on the product the right side of the RJ 11 jack The DSP uses the signal to ensure that the product does not go off hook and disconnect a downstream call until it has been authorized to do so by a manual fax start or the detection of the appropriate tones Hook switch control In the silicon DAA the CODEC controls the hook switch directly The CODEC is activated when it receives commands from the DSP When the circuit is drawing DC current from the central office it is considered off hook When no DC current flows the state is considered on hook 66 Chapter4 Operational theory ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Ring detect Ring detect is performed by the line voltage monitoring module of the silicon DAA and is a combination of voltage levels and cadence time on and time off Both must be present to detect a valid ring The CODEC works with DSP as well as the firmware to determine if an incoming sig
141. fits between the rollers Press down on the green lever until you hear a snap 32 Chapter 3 Maintenance ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 5 To check for correct installation lift the green lever until it remains open The pickup roller assembly should be secured to the lever and should not fall out 6 7 8 ENWW Clean the product 33 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Clean the paper path During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing This product has a cleaning mode that can correct and prevent these types of problems Specks Smearing AABbGc AaBbCc AgBbOCcC AaBhCc AaBbCc AaBhyCc AaBbCc AaBb Cc AaBbCc AaBbCc Clean the paper path from HP ToolboxFX Use HP ToolboxFX to clean the paper path This is the recommended cleaning method If you do not have access to HP ToolboxFX use the method in Clean the paper path from the product control panel on page 34 1 Make sure that the product is turned on and in the Ready state and that media is loaded in tray 1 or tray 2 2 Open HP ToolboxFX click the product
142. g a voice call Plug the product phone cord into a jack for another phone line and then try sending the fax again Try a different phone cord If the error persists contact HP See www hp com support lim1522 or the support flyer that came in the product box Fax is busy Redial pending fax models only The fax line to which you were sending a fax was busy The product automatically redials the busy number See the product user guide Allow the product to retry sending the fax Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Check for a dial tone on the phone line by pressing Start Fax Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call Plug the product phone cord into a jack for another phone line and try sending the fax again Try a different phone cord If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 142 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 6 1 Alert and warning messages continued Control panel message Description Recommended action Fax memory full Canceling recv fax models only During the fax transmission the product ran out of memory Only the pag
143. g fax tones because the answering machine is playing a voice message Re record your answering machine message leaving at least two seconds of silence at the beginning of the message Too many devices might be connected to the telephone line You should not have more than three devices attached to the line Try removing the last device that was connected and determine whether the product works If not continue removing devices one at a time and retry after removing each one The telephone line might not be working Do one of the following e Increase the volume on the product and then press Start Fax on the control panel If you hear a dial tone the telephone line is working e Disconnect the product from the telephone jack and then connect a telephone Try to make a telephone call to verify that the telephone line is working 172 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ENWW Problem The product is not answering incoming fax calls Cause A voice messaging service might be interfering with the product as it attempts to answer calls Solution Do one of the following e Disable the messaging service e Geta telephone line that is dedicated to fax calls e Setthe product answer mode to Manual In manual mode you must start the fax receive process yourself e Leave the product set to aut
144. ge 128 2 Release one tab callout 1 Rotate the paper pickup drive shaft locking clip until the clip retainers align with the holes in the chassis and then remove the clip Figure 5 98 Remove the paper pickup assembly 1 of 4 PY o t Se t Pees ect s a 132 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Disconnect two wire harnesses callout 2 J551 and J556 Figure 5 99 Remove the paper pickup assembly 2 of 4 i N Remove six screws callout 3 Figure 5 100 Remove the paper pickup assembly 3 of 4 4 Product base 133 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 5 Separate the assembly from the chassis and remove it Figure 5 101 Remove the paper pickup assembly 4 of 4 134 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Drive gear assembly and drive belt 1 ENWW Release one tab callout 1 Rotate the paper pickup drive shaft locking clip until the clip retainers align with the holes in the chassis and then remove the clip Remove the Drive gear assembly and drive belt 1 of 4 Tj Ta Figure 5 102 Carefully slip the drive belt off of the motor shaft callout 2
145. ge door A CAUTION If toner gets on any clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric HP policy on non HP supplies Hewlett Packard Company cannot recommend the use of non HP supplies either new or remanufactured Because they are not HP products HP cannot influence their design or control their quality Service or repairs required as a result of using a non HP supply will not be covered under the warranty 28 Chapter 3 Maintenance ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 HP fraud hotline ENWW Call the HP fraud hotline if the product or HP ToolboxFX indicates that the print cartridge is not an HP print cartridge and you think that it is genuine HP will help determine if the product is genuine and take steps to resolve the problem The print cartridge might not be a genuine HP one if you notice the following issues e You are experiencing a large number of problems with the print cartridge e The printcartridge does not look like it usually does for example the pull tab or the box is different In the United States call toll free 1 877 219 3183 Outside the United States you can call collect Dial the operator and ask to place a collect call to this telephone number 1 770 263 4745 If you do not speak English a representative at the HP fraud hotline who speaks your language will
146. he product Figure 5 40 Remove the print cartridge 2 of 2 ENWW Product base 95 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Separation pad product base 1 Position the product with the rear side facing you 2 Support the product and tip it forward Remove two screws callout 1 Figure 5 41 Remove the product separation pad 1 of 2 3 Remove the product separation pad and frame Figure 5 42 Remove the product separation pad 2 of 2 96 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Pickup roller product base 1 Remove the print cartridge and locate the product pickup roller See Print cartridge on page 95 Figure 5 43 Remove the product pickup roller 1 of 5 2 Gently release the small white tabs on each side of the pickup roller by pushing them away from the roller and then rotate the roller away from the mounting frame A CAUTION Donottouch the black sponge transfer roller inside the product Touching the transfer roller can damage the product Use gentle pressure to release the small white tabs to avoid breaking them ENWW Product base 97 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Gently pull the roller up and out of the product Figure 5 45 Remove the product pic
147. he product base if it is rotated too far toward the back of the product A CAUTION Do not push too hard on the link tabs or the tabs might break Figure 5 37 Remove the scanner assembly 9 of 10 TULL 11 Rotate the scanner assembly toward the rear of the product until the rear hinges clear the chassis hinge pins Lift the scanner assembly off of the product base A CAUTION Make sure that the ADF cover and flatbed lid are supported so that they do not swing open when you remove the scanner assembly NOTE Donotlose the two scanner cushions in the scanner support frame corners one shown callout 5 Figure 5 38 Remove the scanner assembly 10 of 10 94 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Product base NOTE Your product might not appear exactly as the one shown in the photos in this chapter For example the color of the external panels and covers might be different than your product However this does not effect the validity of the procedures in this chapter Print cartridge A CAUTION To prevent damage do not expose the print cartridge to direct or bright light Cover it with a piece of paper 1 Push the print cartridge door release button and raise the scanner assembly until it locks open Figure 5 39 Remove the print cartridge 1 of 2 2 Pull the print cartridge up and out of t
148. hen clear the items in the ADF tray and start over Canceled send Clear document The Cancel button was pressed to cancel the current job while pages were feeding from the ADF tray The cancel process does not automatically clear the ADF Remove the jammed item See Clear jams from the ADF on page 151 Then clear the items in the ADF tray and start over 140 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 6 1 Alert and warning messages continued Control panel message Description Recommended action Comm error fax models only A fax communication error occurred between the product and the sender or receiver Allow the product to retry sending the fax Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Comm error Receiver CSID Comm error Sender CSID A fax communication error occurred between the product and the receiver A fax communication error occurred between the product and the sender Allow the product to retry sending the fax Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the p
149. hine is on and ready to receive faxes The originals might be incorrectly loaded Verify that the original documents are correctly loaded into the ADF input tray or flatbed scanner A fax might be in memory because it is waiting to redial a busy number other jobs that are ahead of it are waiting to be sent or the fax is set up for a delayed send If a fax job is in memory for any of these reasons an entry for the job appears in the fax log Print the fax activity log and check the Status column for jobs that show a Pending designation Faxes you send include a block of gray shading at the end of each page You might be sending a fax from the flatbed scanner with the glass fax size set incorrectly Verify that the setting is correct Faxes you send have data missing from the end of each page You might be sending a fax from the flatbed scanner with the glass fax size set incorrectly Verify that the setting is correct You receive a Low Memory error You might be sending a fax that is too large or the resolution might be too high Try one of the following e Divide a large fax into smaller sections and then fax them individually e Clear stored faxes to make more memory available for outgoing faxes e Configure the outgoing fax as a delayed fax and then verify that it will send completely e Make sure that you are using the lowest resolution setting Standard Voice call
150. hone so line current must be present during a call The silicon DAA provides a DC holding circuit to keep the line current constant during a fax call The silicon DAA converts the analog signal to a digital signal for DSP processing and also converts the digital signal to an analog signal for transmitting data through a telephone line The magnetically coupled signals that cross the isolation barrier go either through a transformer or a relay The DSP in the fax card communicates with the ASIC in the formatter using the high speed serial interface Hook state Another magnetically coupled signal is the control signal that disconnects the downstream telephone devices such as a phone or answering machine A control signal originating on the DSP can change the relay state causing the auxiliary jack downstream jack to be disconnected from the telephone circuit The product takes control of calls that it recognizes as fax calls If the product does not directly pick up the call it monitors incoming calls for the fax tone or for the user to direct it to receive a fax This idle mode is also called eavesdropping This mode is active when the product is on hook but current exists in the downstream phone line because another device is off hook During eavesdropping the receive circuit is enabled but has a different gain from the current that is generated during normal fax transmissions The product does not take control of the line unless it d
151. ht be loaded Make sure that the ADF is empty Copies are reduced in size The product software settings might be set to reduce the scanned image See the HP ToolboxFX Help for more information about changing the settings ENWW Copy problems 169 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Fax problems fax models only General fax problem solve Verify the following information before problem solving fax problems e l sthe fax set up correctly Make sure that the fax cord that came with the product is the cord that is being used This cord has been tested and meets the device specifications Make sure that the fax cord is installed in the correct port The fax cord must be plugged into the line port e What type of telephone line is being used o Dedicated telephone line a unique telephone line that is assigned to receive or send a fax The fax cord must be plugged into the ine port o Shared telephone line a telephone line that receives or sends voice calls and faxes A single shared telephone line can perform only one function at a time A fax cannot be sent while someone is talking on the telephone or while a computer is connecting to the Internet o Roll over lines a telephone system feature that allows an incoming call to be forwarded to the next available telephone line used with multiple telephone line systems Try attaching the device to
152. ht for tray 1 is 25 mm 0 9 inches 14 Chapter 1 Product information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 2 Installation e Site preparations e Whatwasin the box e Install input devices e Install supplies ENWW 15 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Site preparations Operating environment Place the product on a sturdy level surface in a well ventilated area Make sure that the air vents are not blocked and that the product is installed away from direct sunlight open flames and ammonia fumes Figure 2 1 Operating environment soyoul cz ww 907 Store or install the product in an area that meets the following requirements e Temperature printer operating 15 to 32 5 C 59 to 90 5 F e Temperature printer storage 20 to 60 C 4 to 140 F e Humidity printer operating 10 to 80 relative humidity no condensation e Humidity printer storage 10 to 90 relative humidity no condensation e Temperature toner cartridge storage 20 to 40 C 4 to 104 F e X Humidity toner cartridge storage 1096 to 9096 relative humidity no condensation 16 Chapter 2 Installation ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Minimum system requirements ENWW Windows 2000 Windows
153. ht to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please see the numbers in the front of this manual for repair and or warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved The following repairs can be done by the customer Replace any original equipment that came with the device This includes the print cartridge the supports for trays and bins the power cord and the telephone cord It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges 248 Appendix C Regulatory information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with se
154. ia jams locating 150 memory errormessages 144 flash fax 67 NVRAM initialization 182 menu map printing 37 menus secondary service 182 Service 189 mercury free product 250 messages control panel 140 critical error 147 model comparison 1 number locating 7 moisture on the trailing edge troubleshooting 162 motor location 197 motors main replacing 125 multi purpose tray locating 54 N network device polling 44 express software installation 9 network report printing 37 Network Settings tab HP ToolboxFX 45 security features 63 network port locating 6 193 Index 265 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 network report 185 network report printing 37 Network Settings tab HP ToolboxFX 45 networks HP Web Jetadmin 46 New Zealand telecom statements 254 noise specifications 245 non HP supplies HP policy 28 NVRAM initialization troubleshooting 182 Oo off hook 66 on hook 66 on off switch locating 5 online support 242 operating environment specifications 16 245 operating systems supported 8 operation sequence 48 operations ADF 51 engine control system 55 fax 63 fax PSTN 63 image formation system 59 laser scanner system 57 pickup feed delivery system 58 PSTN 63 optical system operations 50 ordering supplies and accessories 206 output bin locating 5 output quality archive print setting 189 191 cleaning page printing 190
155. iagram shows the ADF paper path Figure 4 3 ADF paper path Paper present sensor Pick roller per p Stack stop z uide roller yo quos top sheet ADF door WE open flag wut et Separation e AN A Cleanout 92 OR O PAGE EJECTS FULLY e O OUTPUT AREA Form sensor o TT f Postscan Prescan rollers rollers P M ADF glass The paper present sensor determines if paper is in the ADF The form sensor detects the top and bottom edges of the document One other sensor detects an open ADF door 52 Chapter 4 Operational theory ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ADF jam detection ENWW The ADF has two sensors that detect paper The paper present sensor detects the presence of media in the ADF input tray The form sensor detects media moving through the ADF If a jam is detected the ADF immediately stops the paper feeding and a jam message appears on the control panel display A jam can be detected under any of the following conditions Document feeder jam When documents are detected in the ADF input tray and a command to copy scan or fax is received the scan module travels to the left side of the scan assembly and stops beneath the ADF scanner glass The ADF then attempts three times or for about ten seconds to advance the paper to the form sensor If the paper does not advance the scan module travel
156. ich you want to print In the printer driver make sure the appropriate media type is selected If the problem persists select a media type that uses a lower fuser temperature such as transparencies or light media The media might have been in the input tray too long Turn over the stack of media in the tray Also try rotating the media 180 in the input tray The media might not meet HP specifications Use a different paper such as high quality paper that is intended for laser printers Both high temperature and humidity can cause paper curl Check the product environment Text or graphics are skewed on the printed page AaBbCcc AQBbCc AaBbCc AaBbcc AaBbCcc The media might be loaded incorrectly or the input tray might be too full Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack The media might not meet HP specifications Use a different paper such as high quality paper that is intended for laser printers ENWW Print problems 161 Problem The printed page contains wrinkles or creases Cause The media might be loaded incorrectly or the input tray might be too full The media might not meet HP specifications For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Solution Turn over the stack of paper in the input
157. ines outlined in the HP LaserJet Printer Family Print Media Guide This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions This HP product does not contain added mercury This HP product contains a battery that might require special handling at end of life The batteries contained in or supplied by Hewlett Packard for this product include the following 250 Appendix C Regulatory information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 HP LaserJet M1522 Type Carbon monofluoride lithium Weight 0 8g Location On formatter board User removable No Batterij niet weggooien maar inleveren als KCA X SS th gi el LA For recycling information you can go to www hp com recycle or contact your local authorities or the Electronics Industries Alliance www eiae org Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that
158. ings e PostScript View and change the PS settings Printing Use the HP ToolboxFX printing settings options to configure the settings for all print functions These are the same options that are available on the product control panel NOTE You must click Apply before the changes take effect 44 Chapter 3 Maintenance ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 PCL 5e Use the PCL 5 options to configure the settings when you are using the PCL 5 print personality These are the same options that are available on the PCL5 menu on the control panel amp NOTE You must click Apply before the changes take effect PostScript Use the PostScript option when you are using the HP postscript level 3 emulation print personality When the Print PostScript error option is turned on the PostScript error page automatically prints when HP postscript level 3 emulation errors occur NOTE You must click Apply before the changes take effect Network Settings The network administrator can use the HP ToolboxFX Network Settings tab to control the network related settings for the product when it is connected to an IP based network Embedded Web server This product is equipped with an embedded Web server EWS which provides access to information about product and network activities A Web server provides an environment in which web programs may run much in th
159. input tray install 19 input tray removing 75 input tray flag replacing 84 internal components part numbers 220 jam detection 53 jams clearing 151 load arm assembly replacing 85 locating 5 operation 50 paper path 52 partnumbers 218 parts order of removal 74 pickup and feed system 51 pickup roller assembly cleaning 32 pickup roller assembly replacing 85 scanner functions 50 scanner glass cleaning 30 scanner glass removing 88 sensors 52 separation pad 78 separation pad removing 83 standby mode 51 trailing edge detection 53 background gray 160 bands troubleshooting 159 batteries included 250 before service checklist 71 bezel control panel replacing 81 bezels control panel part numbers 211 billing metering tone filters 67 billing code report fax 188 billing filters fax 67 bin output jams clearing 155 blank copies troubleshooting 169 blank scans troubleshooting 165 box unpack contents 18 buttons control panel locating 6 Index 261 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 C cables flat flexible remove parts 70 part numbers 206 USB and network not included 18 calibrating scanner 34 calibration report 35 call report fax troubleshooting 177 Canadian DOC regulations 257 cartridge door removing 106 install 22 part number 206 replacing 95 cartridge door release locating 5 cartridges dr
160. input tray areas A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty When removing jammed media pull the jammed media straight away from the product Pulling jammed media out of the product at an angle can damage the product ENWW Clear jams 153 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 amp NOTE Depending on where the jam is located some of the following steps might not be necessary 1 Open the print cartridge door 2 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product 3 Open tray 1 4 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product 154 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 5 Ifno media is visible open the print cartridge door remove the print cartridge and rotate the upper media guide Carefully pull the media up and out of the product and then reinstall the print cartridge 6 Clear jams from the output bin A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered b
161. int media 1 Priority input tray 2 Tray 1 Minimum media dimensions are 76 x 127 mm 3 x 5 inches Maximum media dimensions are 216 x 356 mm 8 5 x 14 inches To obtain the best print results change the paper size and paper type settings in the printer driver before printing Type is Media specifications Priority input tray capacity Tray 1 capacity Plain 75 g m 20 Ib to 104 g m 27 Ib Up to 10 sheets Up to 250 sheets Color Preprinted Prepunched Recycled Light 60 g m 16 Ib to 74 g m 20 Ib Up to 10 sheets Up to 260 sheets Envelopes Less than 90 g m 24 Ib 1 envelope Up to 10 envelopes Labels Standard 1 sheet Not supported Bond 75 g m 20 Ib to 104 g m 27 Ib 1 sheet Up to 250 sheets Rough 75 g m 201b to 104 g m 271b 1 sheet Up to 200 sheets Transparencies 4 mm 0 1 inches Monochrome 1 sheet Up to 200 sheets Overhead Mid weight 96 g m 25 Ib to 110 g m 291b Up to 10 sheets Up to 200 sheets Media specifications 13 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Type is Media specifications Priority input tray capacity Tray 1 capacity Heavy 111 g m 29 Ib to 130 g m Up to 10 sheets Not supported 33 Ib Extra heavy 131 g m 33 Ib to 175 g m Up to 10 sheets Not supported 47 Ib Letterhead 75 g m 20 Ib to 104 g m 27 Ib Up to 10 sheets Up to 250 sheets 1 The maximum stack heig
162. ion error might be interrupting the fax job Change the redial on communication error setting to On The product is receiving faxes but is not sending them If your product is on a PBX system the PBX system might be generating a dial tone that the product cannot detect A poor telephone connection might exist Disable the detect dial tone setting Try again later The fax machine to which you are sending might be malfunctioning Try sending to another fax machine Your telephone line might not be working Outgoing fax calls continue to be dialed The product automatically redials a fax number if the redial options are set to On Do one of the following e Turn up the volume on the product and press Start Fax on the control panel If you hear a dial tone the telephone line is working e Disconnect the product from the telephone jack and connect a telephone Try to make a telephone call to verify that the telephone line is working To stop the redials while the product is dialing press Cancel 174 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Problem Cause Solution Faxes that you send are not arriving at the receiving fax machine The receiving fax machine might be off or might have an error condition such as being out of paper Call the recipient to verify that the fax mac
163. ion on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 the original document immediately after it is scanned eliminating the need to wait until the fax is transmission is complete Because fax pages are stored in flash memory rather than RAM more RAM is available to handle larger and more complicated copy and print jobs 68 Chapter 4 Operational theory ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 5 Removal and replacement e Removal and replacement strategy e Scanner and ADF components e Product base ENWW 69 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Removal and replacement strategy o Introduction e Before performing service e After performing service e Post service tests e Parts removal order Introduction This chapter documents the removal and replacement of field replaceable parts FRUs only Replacing FRUs is generally the reverse of removal Occasionally notes and tips are included to provide directions for difficult or critical replacement procedures HP does not support the repairing of individual subassemblies or troubleshooting at the component level Note the length diameter color type and location of each screw Be sure to return each screw to its original location during reassembly Incorrectly routed or loose wire harnesses
164. ion report is a brief report that indicates the status of the last fax that was sent or received Set up the fax confirmation report 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Fax Confirmation report and then press OK 4 Use the arrow keys to select one of the report options and then press OK to save the setting Last call report The last call report includes details about the last fax that was sent or received Print a last call report 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Last Call report and then press OK The product exits the menu settings and prints the report Phone book report A phone book report lists the fax numbers that are assigned to the one touch buttons and speed dial and group dial entries 186 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Print a phone book report 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select PhoneBook report and then press OK The product exits the menu settings and prints the report ENWW Problem solve tools 187 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies co
165. ional theory ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Figure 4 12 Transfer Transfer roller J ITT Step 5 Separation The elasticity of the print media causes its separation from the photosensitive drum A static charge eliminator aids separation by weakening any electrostatic adhesion Figure 4 13 Separation Static charge eliminator Transfer roller Step 6 Fusing The DC negative bias applied to the fusing film strengthens the holding force of the toner on the print media and prevents the toner from scattering Figure 4 14 Fusing Fuser film Fuser film Fuser heater Media Media Pressure roller ENWW Image formation system 61 Pressure roller For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Step 7 Drum cleaning The cleaning blade scrapes the residual toner off of the photosensitive drum and deposits it into the waste toner case Figure 4 15 Drum cleaning Cleaner container Cleaning blade 4 Photosensitive drum Sweeper strip 62 Chapter 4 Operational theory ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Fax functions and operation fax models only The following sections describe the product fax capabilities Computer and network security features The product can send and
166. ions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution can be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number REN of this device is 0 7 Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed five 5 0 The standard connecting arrangement code telephone jack type for equipment with direct connections to the telephone network is CA11A Telephone Consumer Protection Act United States 253 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 EU statement for telecom operation This product is intended to be connected to the analog Public Switched Telecommunication Networks PSTN of European Economic Area EEA countries regions It meets
167. is equipment complies with FCC rules Part 68 On the back of this equipmentis a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area This equipment uses the following USOC jacks RJ11C An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject to state tariffs If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your rig
168. isplay the EWS pages e View and change network configuration e Set change or clear the product security password ENWW Management tools 45 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 NOTE Changing network settings in the EWS might disable some of product software or features Use HP Web Jetadmin software HP Web Jetadmin is a Web based software solution for remotely installing monitoring and troubleshooting network connected peripherals The intuitive browser interface simplifies cross platform management of a wide range of devices including HP and non HP devices Management is proactive allowing network administrators the ability to resolve issues before users are affected Download this free enhanced management software at www hp com go webjetadmin software To obtain plug ins to HP Web Jetadmin click plug ins and then click the download link that is next to the name of the plug in that you want The HP Web Jetadmin software can automatically notify you when new plug ins are available On the Product Update page follow the directions to automatically connect to the HP Web site If installed on a host server HP Web Jetadmin is available to any client through a supported Web browser such as Microsoft Internet Explorer 6 0 for Windows or Netscape Navigator 7 1 for Linux Browse to the HP Web Jetadmin host NOTE Browsers must be Java enabled Browsing fr
169. it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by contacting the HP Web site at www hp com go msds or www hp com hpinfo globalcitizenship environment ENWW Environmental product stewardship program 251 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 For more information To obtain information about these environmental topics Product environmental profile sheet for this and many related HP products HP s commitment to the environment HP s environmental management system HP s end of life product return and recycling program Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo globalcitizenship environment index html 252 Appendix C Regulatory information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Telephone Consumer Protection Act United States The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines t
170. its presence The standard operation of the ADF consists of the pick feed and lift steps Pick When it receives a copy or scan command the ADF motor engages the gear train to lower the pickup roller assembly and raise the stack stop The first roller called the pre pick roller moves the top few sheets forward into the ADF The next roller is the pickup roller This roller contacts the ADF separation pad which separates multiple pages into single sheets Feed The single sheet continues through the path Along the way the form sensor which is a set distance from the ADF glass detects the sheet This alerts the scanner to start when the page reaches the glass The scanner acquires the image one raster line at a time until it detects the end of the page The page is then ejected The pick and feed steps are repeated as long as paper is detected in the ADF input tray Lift When no more paper is detected in the ADF input tray and the form sensor detects the trailing edge of the last page the last sheet is ejected and the motor turns in a sequence that lifts the pick roller assembly to standby paper loading mode again The ADF will not function when the ADF cover is open The paper path is incomplete if the ADF cover is lifted from the glass Scanner and ADF functions and operation 51 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ADF paper path and ADF sensors The following d
171. k localization CC372 67933 AKC Hungary Hungarian localization CC372 67934 AKD Poland Polish localization CC372 67935 AB9 Portugal Portuguese localization CC372 67936 ACQ South Africa English CC372 67937 BCP Greece Israel Greek Hebrew localization CC372 67938 BFQ Mid East 220V AR FR EN localization CC372 67939 BFR Estonia Lithuania Latvia ET LT LV BFS Slovenia Croatia Serbia SL HR SR CC372 67940 CC372 67941 BFZ Kazakhstan Ukraine Kazakh Ukrainian locization CC372 67942 ABS Turkey Turkish localization CC372 67943 BG1 Romania Bulgaria Romanian Bulgarian locization CC372 67944 Latin America North America 208 Chapter7 Parts AC8 Argentina Spanish CC372 67945 ABM Latin Amer 120v Spanish localization CC372 67946 AC4 Brazil Portuguese CC372 67947 AKV South America Spanish ABA U S English A2L Canada FR EN CC372 67948 CC372 67949 CC372 67951 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ENWW Country region Asia Pacific Table 7 2 Whole unit replacement product bundle CB534A Localized configuration ABO Taiwan Traditional Chinese Replacement part number CB534 67901 AB1 Korea Korean localization CB534 67902 AB2 China Simplified Chinese CB534 67903 AB3 Thai
172. kup roller 3 of 5 NO PRI 4 Circular and rectangular pegs on each side of the pickup roller fit into corresponding slots on the pickup roller mounting frame and prevent the roller from being incorrectly installed Position the replacement pickup roller in the slots on the pickup roller frame Figure 5 46 Remove the product pickup roller 4 of 5 NM d 98 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 5 Rotate the top of the pickup roller into position until the white tabs on each side of the roller snap into place Figure 5 47 Remove the product pickup roller 5 of 5 ENWW Product base 99 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Scanner cushions 1 Open the print cartridge door 2 Place a scanner cushion in each well on the scanner support frame callout 1 Use the eraser end of a pencil or use an ink pen with the cap on to seat each cushion in its well Figure 5 48 Installing the scanner cushions 100 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Media input tray 1 Open the media input tray lid Figure 5 49 Remove the media input tray 1 of 3 2 Slide the adjustable media guides to the center of the tray Figure 5 50 Remove the media inpu
173. land Thai CB534 67904 AB4 Singapore English CB534 67905 BFV Hong Kong SAR English Traditional Chinese CB534 67906 ABG Australia English CB534 67907 A2K Philippines English CB534 67908 ACJ India English CB534 67909 AK3 Indonesia Indonesia localizaton CB534 67910 ART New Zealand English CB534 67911 UUD Vietnam Vietnamese localization CB534 67912 ARR Asia Pacific Euro Cord English CB534 67913 ARS Asia Pacific UK Cord English CB534 67914 Whole unit replacement 209 Table 7 2 Whole unit replacement product bundle CB534A continued Country region Europe Middle East and Africa Localized configuration ABD Germany German ABF France French For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Replacement part number CB534 67916 CB534 67917 ABH Netherlands Dutch CB534 67918 ABZ Italy Italian CB534 67919 ABE Spain Spanish localization CB534 67920 BFY Spain Catalan localization CB534 67921 ABU United Kingdom English CB534 67922 B14 Belgium Dutch French CB534 67923 AR8 Switzerland French German CB534 67924 BB1 Norway Finland Sweden NO FI SV localization CB534 67925 ABY Denmark Danish CB534 67926 ACB Russia Cyrillic CB534 67927 BCM Czech Rep Slovakia Czech Slovak
174. le and page ADF cleanout part 5851 2559 ADF internal components on page 221 ADF cover replacement kit CB534 67907 Scanner and ADF assemblies on page 219 ADF flag replacement kit ADF Q3948 67902 Scanner and ADF assemblies on page 219 ADF input tray assembly CB534 60112 Scanner and ADF assemblies on page 219 ADF motor shield CB534 40037 Scanner and ADF assemblies on page 219 ADF pickup roller assembly 5851 2559 ADF internal components on page 221 ADF PKG FGI ASSY LJm1522 automatic document feeder CB534 67901 Scanner and ADF assemblies on page 219 ADF separation pad Q2665 60125 ADF internal components on page 221 ADF solar lock clip Q1636 40036 Assemblies on page 223 ADF Window replacement kit CB534 67906 Scanner and ADF assemblies on page 219 Control panel assembly LJm1522 copy Western CB372 60101 Scanner and ADF assemblies on page 219 Control panel assembly LJm1522 fax Asian CB534 60102 Scanner and ADF assemblies on page 219 Control panel assembly LJm1522 fax Western CB534 60101 Scanner and ADF assemblies on page 219 Control panel bezel Asian fax See Control panel bezels Assemblies on page 223 on page 211 Control panel bezel Western fax See Control panel bezels Assemblies on page 223 on page 211 Control panel jewel HP 7121 8285 Scanner and ADF assemblies on page 219 Cover cartridge RC2 2960 000CN Exte
175. lear text The resolution and color levels may be set incorrectly Verify that you have the correct resolution and color settings ENWW Scan problems 165 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Copy problems Prevent problems The following are a few simple steps you can take to improve copy quality e Copy from the flatbed scanner This will produce a higher quality copy than copying from the automatic document feeder ADF Use quality originals and problems with the OCR program e Use or make a carrier sheet to protect your originals Load the media correctly If the media is loaded incorrectly it might skew causing unclear images NOTE Verify that the media meets HP specifications If the media meets HP specifications recurring feed problems indicate the pickup roller or separation pad is worn Image problems Problem Cause Solution Images are missing or faded The print cartridge toner level might be low Replace the print cartridge See Print cartridge on page 27 The original might be of poor quality If your original is too light or damaged the copy might not be able to compensate even if you adjust the contrast If possible find an original document in better condition Vertical white or faded stripes appear on the copy Aa Cc Aa Cc Aa Cc Aa Cc Aa Cc The original might have
176. lems Use or make a carrier sheet to protect your originals Load the media correctly If the media is loaded incorrectly it might skew which causes unclear Adjust the software settings according to how you plan to use the scanned page If your product frequently feeds more than one page at a time you might need to replace the Problem Description Solution Blank pages The original might have been loaded upside down In the automatic document feeder ADF put the top end of the stack of originals into the ADF input tray with the media stack face up and the first page to be scanned on top of the stack Onthe flatbed scanner place the original document face down with the upper left corner of the document at the corner indicated by the icon on the product Too light or dark The resolution and color levels might be set incorrectly Verify that you have the correct resolution and color settings Unwanted lines Ink glue correction fluid or an unwanted substance might be on the glass Clean the flatbed scanner surface See Clean the flatbed scanner glass on page 30 The ADF scanner strip might be dirty Clean the ADF scanner strip See Clean the flatbed scanner glass on page 30 Black dots or streaks Ink glue correction fluid or an unwanted substance might be on the glass Clean the flatbed scanner surface See Clean the flatbed scanner glass on page 30 Unc
177. lips in the product chassis 112 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Formatter and fax card A CAUTION The formatter and fax card are ESD sensitive devices 1 Remove the left cover See Side covers on page 104 2 Disconnect all FFCs and wire harness from the formatter and fax card A CAUTION Do not bend or fold the FFCs during the removal or reinstallation process NOTE The scanner assembly is shown removed in this procedure If the scanner assembly is installed there will be additional FFCs and wire harness connected to the formatter You do not need to remove the scanner assembly to remove the formatter and fax card 3 Remove five screws from the formatter PCA callout 1 Remove three screws callout 2 from the fax card Remove the formatter and fax card Figure 5 68 Remove the formatter ENWW Product base 113 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Power supply 1 Remove the following assemblies e Right and left covers See Side covers on page 104 e Rear cover and fuser cover See Rear cover and fuser cover on page 107 e Front cover See Front cover on page 109 e Speaker assembly See Speaker assembly on page 111 e Formatter and fax card See Formatter and fax card on page 113 2 Disconnect one spade connector
178. localization CB534 67928 AKC Hungary Hungarian localization CB534 67929 AKD Poland Polish localization CB534 67930 AB9 Portugal Portuguese localization CB534 67931 ACQ South Africa English CB534 67932 BCP Greece Israel Greek Hebrew localization CB534 67933 BFQ Mid East 220V AR FR EN localization CB534 67934 BFR Estonia Lithuania Latvia ET LT LV BFS Slovenia Croatia Serbia SL HR SR CB534 67935 CB534 67936 BFZ Kazakhstan Ukraine Kazakh Ukrainian locization CB534 67937 ABS Turkey Turkish localization CB534 67938 BG1 Romania Bulgaria Romanian Bulgarian locization CB534 67939 Latin America North America 210 Chapter7 Parts AC8 Argentina Spanish CB534 67940 ABM Latin Amer 120v Spanish localization CB534 67941 AC4 Brazil Portuguese CB534 67942 AKV South America Spanish ABA U S English A2L Canada FR EN CB534 67943 CB534 67944 CB534 67946 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Control panel bezels ENWW Table 7 3 Control panel bezels HP LaserJet M1522n Item Control panel bezel copy Language Language English EN Part number CC372 40002 Control panel bezel copy Spanish ES CC372 40003 Control panel bezel copy Portuguese PT CC372 40004
179. m or call 800 551 1943 Billing code report The billing code report is a printed list of all of the fax billing codes and the total number of faxes that have been billed to each code NOTE After this report is printed all billing data is deleted Print a billing code report 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Billing report and then press OK The product exits the menu settings and prints the report HP ToolboxFX HP ToolboxFX is a Web based program that you can use for problem solving tasks View HP ToolboxFX Open HP ToolboxFX in one of these ways e On the Windows desktop double click the HP ToolboxFX icon e On the Windows Start menu click Programs All Programs in Windows XP and then click HP ToolboxFX Troubleshooting tab HP ToolboxFX includes a Troubleshooting tab that contain a link to the Problem solve chapter in the user guide NOTE Other HP ToolboxFX tabs also might be helpful in solving product problems 188 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Service menu Use the control panel Service menu to solve product problems Service menu item Print T 30 trace Submenu option At end of call Description Use a T 30 trace report to problem solve fax transmission and receive error
180. ment 257 L laser safety statements 257 258 laser scanner assembly diagrams 200 protective cover 70 removing 121 laser scanner system operations 57 laser scanner unit locating 54 last call report fax printing 186 life expectancies supplies 26 light copies 167 light print troubleshooting 159 line current control fax 67 ENWW lines troubleshooting copies 167 printed pages 159 scans 165 link assemblies removing 79 Linux drivers 8 load arm assembly 85 loading media priority input tray 20 locating bins 5 internal components 54 parts 5 switches 5 trays 5 logs fax activity 186 billing codes 188 confirmation last fax sent or received 186 last call 186 phone book 186 troubleshooting 177 loose toner troubleshooting 160 M Macintosh drivers supported 8 HP Director 10 Intel Core Processor 8 PDEs 11 PPC 8 software components 10 support 242 supported operating systems 8 system requirements 17 uninstall software 11 Macintosh Configure Device viewing 10 main motor replacing 125 maintenance agreements 242 manuals 2 material restrictions 250 Material Safety Data Sheet MSDS 251 media ADF feeding operations 51 ADF sizes supported 174 curled troubleshooting 161 189 feeding operations 58 HP ToolboxFX settings 43 input tray removing 101 jams 149 ordering Web sites 206 pickup feed delivery system 58 supported sizes 12 wrinkled 162 media guides adjust 21 media input tray removing 101 med
181. menu On fax models only verify that the control panel buttons beep when they are pressed NOTE On fax models only if the control panel buttons do not beep verify that the user did not disable this function on the product control panel Print a configuration page and then verify that the expected printing sounds occur Print a demo page and then verify that the print quality is as expected Send a print job from the host computer and then verify that the output meets expectations If necessary restore any customer product settings Clean the outside of the product with a damp cloth Test 2 copy quality test 1 Oe c 9 c d gw M e Verify that you have completed the necessary reassembly steps Ensure that the input tray contains clean unmarked paper Attach the power cord and interface cable and then turn on the product Verify that the expected start up sounds occur Print a configuration page and then verify that the expected printing sounds occur Place the configuration page in the ADF Print a copy job and then verify the results Place the configuration page on the scanner glass Print a copy job and then verify the results Clean the outside of the product with a damp cloth Test 3 fax quality test A 2 3 ENWW Place the configuration page in the ADF Enter a valid fax number and send the fax job Verify that the send quality and receive quality meet expectations Removal an
182. move the scanner assembly 4 of 10 sssssssssssee enne 91 Remove the scanner assembly 5 of 10 ssssssssssssssss eene enne nnns 92 Remove the scanner assembly 6 of 10 seesssssssssssse eene nenne enne nnns 92 Remove the scanner assembly 7 of 10 ccccceccceseseceeeeeeeseeneeeeeeeeesenseeeeeensneeeeeeensenseeeeeeeenenees 93 Remove the scanner assembly 8 of 10 essssssssssssee enne eene nennen 93 Remove the scanner assembly 9 of 10 sssssssssssssee eene nne 94 Remove the scanner assembly 10 of 10 sessssssssssssssssee eene nennen enne 94 Remove the print cartridge 1 of 2 tienen tien td dr eit drei pod te Ree od ERR a Ra deua scien 95 Remove the print cartridge 2 of 2 cccccccsececcessencteseceedesetesedeedecenteeeeeeceetteeededeesnseeededeesssteseeeedeates 95 Remove the product separation pad 1 of 2 sssssssssssssseeeeeneernn nenne 96 Remove the product separation pad 2 of 2 sssssssssssseseeeeeereeeere tens 96 Remove the product pickup roller 1 of 5 sse 97 Remove the product pickup roller 2 of 5 sse nennen 97 Remove the product pickup roller 3 of 5 sse eene 98 Remove the product pickup roller 4 of 5 sse 98 Remove the product pickup roller 5 of 5 ssssssssssssssssssseeenenenens 99 Installing the scanner cushions i
183. mponents 1 of 3 sssssssssssssssssseeneneen nne nennen innen nene nnn en nnn nnns 226 Figure 7 6 Internal components 2 of 3 seehorse anan E EAE entren enitn ne inten 228 ENWW XV For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Figure 7 7 Internal components 3 of 3 cccccceescceeeeeeeeeeeeeeeceaceceaeeeecaaeeecaeeeeseeeeesaeeesceeeeesaaeeseesecueeereeaaees 230 xvi ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 1 Product information e Quick access to product information e Product comparison e Product features e Product walkaround e Software description e Software for Windows e Software for Macintosh e Uninstall software e Media specifications ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Quick access to product information Use the following Web site to find information about the product e www hp com support ljm1522 Table 1 1 Product guides Guide Description HP LaserJet M1522 MFP Getting Provides step by step instructions for installing and setting up the product Started Guide HP LaserJet M1522 MFP Series Provides detailed information for using the product and problem solving Available on the User Guide product CD or in Program Group if the software is installed on a computer
184. n on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 5 Release one tab callout 7 and then remove the wire harness retainer callout 8 Figure 5 95 Remove the fuser 4 of 6 6 Remove three screws callout 9 Figure 5 96 Remove the fuser assembly 5 of 6 P 130 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 7 Lift up the right side of the fuser assembly to release it from the chassis and then remove the fuser assembly Figure 5 97 Remove the fuser assembly 6 of 6 E 7 NOTE When replacing the fuser assembly be sure to transfer the delivery sensor PCA from the old fuser to the new one ENWW Product base 131 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Paper pickup assembly 1 Remove the following assemblies Product base separation pad See Separation pad product base on page 96 Scanner assembly See Scanner assembly on page 90 Transfer roller See Transfer roller on page 103 Right and left cover See Side covers on page 104 Print cartridge door See Print cartridge door on page 106 Rear cover and fuser cover See Rear cover and fuser cover on page 107 Front cover See Front cover on page 109 Formatter and fax card See Formatter and fax card on page 113 Fuser See Fuser on pa
185. n the product Properties Toner specks appear AaBbCc AgBbGc AoBbCc AaBbCc AaBbCc The media might not meet HP specifications Use media that meets HP specifications Make sure that the media meets specifications in the HP LaserJet Printer Family Print Media Guide The paper path might need to be cleaned Clean the paper path See Clean the paper path on page 34 or see the HP ToolboxFX online Help Dropouts appear Aabbcc AahRbcc AabBbCc AcBbCc AQBoCc A single sheet of print media might be defective Try reprinting the job The moisture content of the paper is uneven or the paper has moist spots on its surface Try different paper such as high quality paper that is intended for laser printers The paper lot is flawed The manufacturing processes can cause some areas to reject toner Try different paper such as high quality paper that is intended for laser printers The print cartridge might be defective Replace the print cartridge See Print cartridge on page 27 Vertical streaks or bands appear on the page BoCa BoCa BoCa BoCa BoCa DDD The print cartridge might be low or defective If you are using a non HP print cartridge no messages appear on the product control panel or in HP ToolboxFX Replace the print cartridge See Print cartridge on page 27 Print problems 159 Problem The amou
186. nal is an answerable ring Line current control The DC current from the CO needs to have a path to flow from TIP to RING The DC impedance emulation line modulator and DC terminations modules in the silicon DAA act as a DC holding circuit and works with the firmware to achieve the voltage current characteristic between TIP and RING The impedance the current voltage characteristic changes corresponding to certain special events such as pulse dialing or when the product goes on hook Billing metering tone filters Switzerland and Germany provide high frequency AC signals on the phone line in order to bill customers A filter in a special fax cable for certain countries regions can filter these signals Because these billings signals are not used in the U S these filters are not present in the U S fax cable To obtain a special fax cable contact your local telephone service provider Fax page storage in flash memory Fax pages are the electronic images of the document page They can be created in any of three ways scanned to be sent to another fax machine generated to be sent by the computer or received from a fax machine to be printed The product stores all fax pages in flash memory automatically After these pages are written into flash memory they are stored until the pages are sent to another fax machine printed on the product transmitted to the computer or erased by the user These pages are stored in flash memor
187. nally The fax activity logs or fax call reports are printing at inappropriate times The fax activity log or fax call reports settings are not correct Print a configuration page and check when the reports print The product sounds are too loud or too soft ENWW The volume setting might not be adjusted correctly Adjust the volume setting Fax problems fax models only 177 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Functional checks Engine test page 1 Turn the product power on and wait for the message Ready to appear on the control panel display 2 Rapidly open and then close the print cartridge door five times A CAUTION Do not forcibly close the door to prevent damaging the door latches XX TIP Depress and hold down the print cartridge door button to prevent the door latches from engaging Open the door far enough to activate the door open sensor and then fully close the door 3 An engine test page prints Drum rotation test The photosensitive drum located in the print cartridge must rotate in order for the print process to work The photosensitive drum receives its drive from the main drive assembly amp NOTE This test is especially important if refilled print cartridges have been used 1 Open the print cartridge door 2 Remove the print cartridge 3 Mark the drive gear on the cartridge with a felt tipped marker
188. ne 29 recycling 249 replacing 27 status page printing 184 ENWW status checking 26 status viewing with HP ToolboxFX 38 storing 26 warranty 241 print defects troubleshooting 158 print media supported 12 print quality archive print setting 189 191 cleaning page printing 190 HP ToolboxFX settings 43 repetitive image defects 192 settings 157 troubleshooting Print Settings tab HP ToolboxFX 44 print cartridge door removing 106 print quality test 73 printer drivers specifications 4 printing configuration page 36 demo page 36 eventlog 36 fax report 37 font lists 36 HP ToolboxFX print settings 44 menu map 37 network report 37 supplies status page 36 usage page 36 priority input tray jams clearing 153 loading 20 locating 5 problem solving checklist 138 product ADF functions 50 basic operation 48 cleaning 30 exterior cleaning 30 features 4 installing 15 internal components 54 maintenance 25 model comparison 1 operation sequence 48 157 158 scanner functions 50 sequence of operations 48 serial number locating 7 software 8 specifications 4 supplies life expectancies 26 supported software 8 PSTN operations 63 public switch telephone network PSTN standards operations 63 pulse dialing 66 Q quality archive print setting 189 191 cleaning page printing 190 copy troubleshooting 166 print settings 157 print troubleshooting 157 158 repetitive image defects 192 scans troubleshooting 163 165
189. ne nnns 128 Figure 5 93 Remove the fuser 2 of 6 seemed inni db denn ha dde e RR de d o hane e Pide bis 129 Figure 5 94 Remove the fuser 3 Of 6 sssssssssssssssssseeeeee nennen enne en nennen nennen ener nnne nnns 129 Figure 5 95 Remove the fuser 4 Of 6 ses sees macie eei than n tha dune e RR dee d kr n d hd de d ais 130 Figure 5 96 Remove the fuser assembly 5 of 6 sssssssssssssessssssesseee een enne nennen 130 Figure 5 97 Remove the fuser assembly 6 of 6 ssssssssssssssseseseeeee eee ennemis 131 Figure 5 98 Remove the paper pickup assembly 1 of 4 sssssssssseseem memes 132 Figure 5 99 Remove the paper pickup assembly 2 of 4 ssssssssssssesseeeen nennen 133 Figure 5 100 Remove the paper pickup assembly 3 of 4 ssssssssssssse emm 133 Figure 5 101 Remove the paper pickup assembly 4 of 4 sss emen 134 Figure 5 102 Remove the Drive gear assembly and drive belt 1 of 4 sssssssssee 135 Figure 5 103 Remove the Drive gear assembly and drive belt 2 of 4 ssssssssee 135 Figure 5 104 Remove the Drive gear assembly and drive belt 3 of 4 sssssssee 136 Figure 5 105 Remove the Drive gear assembly and drive belt 4 of 4 sssssssee 136 Figure 6 1 Print cartridge high voltage connection points right side ss 180 Figure 6 2 Print cartridge high voltag
190. nel bezel fax French FR CB534 40015 Control panel bezel fax Dutch NL CB534 40016 Control panel bezel fax Italian IT CB534 40017 Control panel bezel fax Swedish SV CB534 40018 Control panel bezel fax Norwegian NO CB534 40019 Control panel bezel fax Finnish FI CB534 40020 Control panel bezel fax Danish DA CB534 40021 Control panel bezel fax Russian RU CB534 40022 Control panel bezel fax Czech CS CB534 40023 Control panel bezel fax Hungarian HU CB534 40024 Control panel bezel fax Polish PL CB534 40025 Control panel bezel fax Slovak SK CB534 40026 Control panel bezel fax Turkish TR CB534 40027 Control panel bezel fax Greek EL CB534 40028 Control panel bezel fax Hebrew HE CB534 40029 Control panel bezel fax Arabic AR CB534 40030 Control panel bezel fax Traditional Chinese ZHTW CB534 40031 Control panel bezel fax 212 Chapter7 Parts Korean KO CB534 40032 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ENWW Table 7 4 Control panel bezels HP LaserJet M1522nf continued Item Control panel bezel fax Language Simplified Chinese ZHCN Part number CB534 40033 Control panel bezel Thai TH CB534 40034 Control panel
191. ng cylinder Replace the print cartridge 39 3 mm 1 55 inches Transfer roller Replace the transfer roller 56 2 mm 2 21 inches Pressure roller Replace the fuser 56 5 mm 2 22 inches Fuser film fuser sleeve Replace the fuser 192 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Interface ports All models have a 10 100 Base T RJ 45 network port and a Hi Speed USB 2 0 port Fax models have fax ports as well 1 Hi Speed USB 2 0 port 2 Network port 3 Fax ports fax models only ENWW Problem solve diagrams 193 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 ECU connectors Figure 6 3 ECU connectors Table 6 4 ECU connectors Item Description J101 Fuser not shown J102 Power switch J501 Interlock J531 Formatter PCA communication 5v 3 3v GND J532 Formatter PCA communication 24v GND J542 Laser scanner J551 Top of media sensor PS751 J552 Media sensor PCA fuser delivery sensor PS701 and media width sensor PS702 J562 Pickup solenoid J571 Motor drive PCA J581 TAGIN TAGOUT PCA 194 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Formatter PCA
192. nina anada a a 43 System setup utet A A aat t deus 44 ijf 44 Device polling sesnn mnn 44 lii nes ini o RT 44 PANUNG esanic P 44 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 PCL 50 DE 45 geil 45 Network Settings 0 abuti ete ee te pea renta pese EE Ud pu vx ta eub nu unu deu ud 45 Embedded Web server eiie ee a beet dee e et e E ER RM A ER Rude 45 gU m 45 Use HP Web Jetadmin software ssssssssssessse eene nennen enne 46 4 Operational theory siti erer i e per 48 Sequence of operation for the base unit sssssssssssssee e 48 Scanner and ADF functions and operation sss eene nnne 50 Scanner FUMCHONS DLE 50 Scanner operation ecccceecceccecee cece eeeeececeeaeceeeeeeeeeeeeeeeeeccaeaeeseeeeeeeeseeeeeececaesaeeeeeeeeeeeeeteee 51 Blau 51 ADF paper path and ADF sensors ssssssssssssssseseee eene ne nnne enne nen 52 ADF jam detection tm 53 Internal components base unit 2 eee etre eee nee eter er nee ee eee reeee eee rieeee ee nennen nnne 54 Engine control System EE 55 Laserscanner SySteI zo ds t een EAN AAA EEA 57 Pickup feed delivery system cccceceeesseeeeeeeeseneeeeeeeaaneeeeeaaaneeeeeeaaaeeeeseeaaaneeeeeeaaaes
193. nly Redial no answer option was turned off Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Check that the redial option is enabled Unplug the telephone cord from both the product and the wall and replug the cord Unplug the product telephone cord from the wall plug in a telephone and try making a voice call Plug the product phone cord into a jack for another phone line ENWW Control panel messages 145 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 6 1 Alert and warning messages continued Control panel message Description Recommended action If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box No fax detected fax models only The product answered the incoming call but did not detect that a fax machine was calling Allow the product to retry receiving the fax Try a different phone cord Plug the product phone cord into a jack for another phone line If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box No paper pickup Press OK The product has failed to pick up a piece of media Verify that the media was inserted far enough into the input tray In tray 1 verify that the paper length guide is in the correct posi
194. nner motor initial drive 8 High voltage control Detect presence of a print cartridge Clean the transfer roller after the primary charging AC bias is turned on 9 Failure abnormality check detect laser scanner failure fuser failure and open covers 10 Communication with the memory tag Basic operation 49 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Scanner and ADF functions and operation The following sections describe how the document scanner and the automatic document feeder ADF function Scanner functions The scanner uses a light source a color separation method and a charge coupled device array CCD to collect optical information about the document and transform that into an image file The scanner consists of these elements e Alamp LED e Five mirrors and a lens e ACCD Figure 4 2 Optical system Scanner Glass The scanner lamp illuminates a small strip of the document called the raster line The mirrors direct the light through the lens to the CCD The CCD senses and records the light creating an analog representation of the raster line If the ADF is being used the document then advances in the ADF to the next raster line If the flatbed is being used the scanner module advances to the next raster line This advancing and collection process continues to the end of the sheet The image data is collected in the motor controller board wh
195. ns notes and tips 70 Electrostatic discharge tenere eee ne n eddie 71 Reg ired TOONS e 71 Before performing Service iet a ese e ere Ra n nb Ere A a E len eue ER E cate iac de 71 After performing Service orte rg cto Pete Dee EARE gp ctp Ad dne e d dn ba uda pa oa 72 ENWW V 6 Problem solve vi For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Meiin i indo Ei iem 73 Test 1 print quality test 1 eese cease E T nnn 73 Test 2 copy quality test 2 nete etait ra Ee dete Een Pd ta eta ee ERU ea Lea 73 Test 3 fax quality test escenas ANNE AEAEE 73 Parts removal order oet Pete iaa dea dide he MATER PEINE NR 74 Scanner and ADF components sssssssssssssssssssseeeeer n rn rennen nennen nnn nennen nennen rentrer nnns 75 ADF INDUU Ty ERR 75 gius P 76 Link assemblies and scanner support frame springs eseeeeeeeeeeeeeeeeeeeeeeeeeaaeeeaeees 79 Control panel bezel eee cece eee eeceeee cee ee cette eee eeeecaaaeaecaeeeeeeeeeeececeaaaaeaaeeeeeeeeeeeeeseesecsencaeeeeees 81 Control panel assembly 000 02 eee tere ee tee eee eines eee renee nne e nennen nnn 82 ADF separatlion pad eiee rte etae ettet e ace e n e ue ae ARR tag eaa ud ce x Rudd 83 ADF inputtray flag roro o ni
196. nt of background toner shading becomes unacceptable AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Toner smears appear on the media AaBbCc AaBboCc AQBhCc AaBbCc AaBbCc The toner smears easily when touched 160 Chapter6 Problem solve Cause The media might not meet HP specifications For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Solution Use a different paper with a lighter basis weight The single sheet priority input slot tray 1 might be installed incorrectly Make sure that the single sheet priority input slot tray 1 is in place The print density setting is too high Decrease the print density setting through HP ToolboxFX or the embedded Web server This decreases the amount of background shading Very dry low humidity conditions can increase the amount of background shading Check the product environment The print cartridge might be low If you are using a non HP print cartridge no messages appear on the product control panel or in the HP ToolboxFX The media might not meet HP specifications Replace the print cartridge See Print cartridge on page 27 Use media that meets HP specifications Make sure that the media meets specifications in the HP LaserJet Printer Family Print Media Guide If toner smears appear on the leading edge of the paper the media guides are dirty o
197. nts 89 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Scanner assembly A CAUTION Avoid touching the flatbed glass or the ADF separation pad Skin oils and fingerprints can contaminate the glass or pad and cause print quality or paper pickup problems NOTE Itis not necessary to remove the flatbed lid before removing the scanner assembly However removing the flatbed lid will make the scanner assembly lighter and easier to handle when it is removed To remove the flatbed lid see Flatbed lid on page 76 1 Remove the ADF input tray See ADF input tray on page 75 2 Remove one screw callout 1 Figure 5 29 Remove the scanner assembly 1 of 10 3 Release one tab on the back side of the cover Figure 5 30 Remove the scanner assem bly 2 of 10 90 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 4 Release the bottom tab callout 2 Figure 5 31 Remove the scanner assembly 3 of 10 5 Rotate the back side of the cover away from the product and then slide the cover toward the front of the product to remove it Figure 5 32 Remove the scanner assembly 4 of 10 i nnd i i ENWW Scanner and ADF components 91 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 6 Push the print cartridge door
198. o send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided cannot be a 900 number or any other number for which charges exceed local or long distance transmission charges IC CS 03 requirements ENWW Notice The Industry Canada label identifies certified equipment This certification means the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible for the equipment to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunct
199. om an Apple PC is not supported 46 Chapter3 Maintenance ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 4 Operational theory e Basic operation e Scanner and ADF functions and operation e Internal components base unit e Engine control system e Laser scanner system e Pickup feed delivery system e Image formation system e Fax functions and operation fax models only ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Basic operation This chapter presents an overview of the relationships between major components in the product and includes a detailed discussion of the image formation system The following systems are discussed e Engine control system e Laser scanner system e XPickup feed delivery system e Image formation system Figure 4 1 System block diagram gt LASER SCANNER SYSTEM ENGINE CONTROL SYSTEM gt IMAGE FORMATION SYSTEM lt gt PICKUP FEED DELIVERY SYSTEM ZN To external device computer through formatter Sequence of operation for the base unit Operational sequences are controlled by the microprocessor and the DC controller Table 4 1 Sequence of operation Name Timing Purpose WAIT From power on until the end of the main motor initial Detects the presence of a print cartridge clears drive potential from the drum surfa
200. omatic mode and lower the rings to answer setting for the product to a number less than the rings to answer setting for the voice mail The product will answer all incoming calls The product might be out of paper and the memory is full Refill the media input tray Press OK The product prints all of the faxes ithas saved in memory and then resumes answering fax calls Faxes are not printing Faxes are printing on two pages instead of one The media input tray is empty Load media Any faxes that are received while the input tray is empty are stored in memory and will print after the tray has been refilled The receive to PC option might be selected and faxes are being received by the computer The auto reduction setting might not be set correctly Check to determine whether the computer is receiving faxes Turn on the auto reduction setting The incoming faxes might have been sent on larger media Adjust the auto reduction setting to allow larger pages to be printed on one page Received faxes are too light or are printing only on half of the page The product ran out of toner while printing a fax The product stores the most recently printed faxes The amount of memory that is available determines the actual number of faxes stored for reprinting As Soon as possible replace the print cartridge and then reprint the fax The fax that was sent was too light Contact the send
201. one Check for a dial tone on the phone line by pressing Start Fax Unplug the telephone cord from both the product and the wall and replug the cord Make sure that you are using the telephone cord that came with the product Unplug the product telephone cord from the wall plug in a telephone and try making a voice call Plug the product phone cord into a jack for another phone line If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box No document sent fax models only The product did not scan any pages or it did not receive any pages from the computer to transmit a fax Try sending the fax again No fax answer Redial pending fax models only The receiving fax line did not answer The product attempts to redial after a few minutes Allow the product to retry sending the fax Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number If the product continues to redial unplug the product telephone cord from the wall plug in a telephone and try making a voice call Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box No fax answer Canceled send fax models Attempts to redial a fax number failed or the o
202. ons including network configurations and Smart Printing Supplies SPS functionality You can gain access to the EWS through the network connection to the product Type the product IP address in a Web browser to open the product EWS home page in the browser From the home page you can use the tabs and left navigation menu to check the status of the product configure the product or check the status of the supplies The following are supported browsers e Internet Explorer 5 0 or later e Netscape Navigator 4 75 or later e Opera 6 05 or later e Safari 1 2 or later Software for Macintosh For Mac OS X v10 3 v10 4 and later use Print Center to print Bf NOTE For Macintosh computers HP ToolboxFX is not supported HP Director HP Director is a software program for working with documents When the document is loaded into the ADF and the computer is connected directly to the product HP Director appears on the computer screen to initiate faxing scanning or changing settings on the product through Macintosh Configure Device Also included is the HP product Setup Assistant which sets up the fax and print queues Macintosh Configure Device Mac OS X v10 3 v10 4 and later Macintosh Configure Device is a Web based program that provides access to information about the product or example information about supplies status and product settings Use Macintosh Configure Device to monitor and manage the product from the computer
203. ooting 159 ENWW speed fax troubleshooting 177 scanning troubleshooting 164 spots troubleshooting 159 springs support frame scanner 79 standby mode automatic document feeder ADF 51 staple cassette life expectancy 26 static precautions 71 status alerts HP ToolboxFX 38 supplies status page printing 184 supplies checking 26 viewing with HP ToolboxFX 38 Status tab HP ToolboxFX 38 storing environmental specifications 245 print cartridges 26 streaks troubleshooting 159 supplies HP fraud hotline 29 install 22 life expectancies 26 manage 26 non HP supplies HP Policy 28 ordering Web sites 206 part numbers 206 print cartridges replacing 27 recycling 249 replacing 27 status page 184 status page printing 36 status checking 26 status viewing with HP ToolboxFX 38 storing 26 supplies status page 184 support online 242 repacking device 242 support frame springs scanner replacing 79 supported media 12 SupportPack HP 242 Switches hook switch control 66 system requirements 17 System Settings tab HP ToolboxFX Device Information page 42 paper handling options 43 print quality 43 T 30 protocol trace report 191 technical support online 242 repacking device 242 Telephone Consumer Protection Act 253 telephone numbers HP fraud hotline 29 temperature specifications environment 245 tests copy quality 73 engine test page 178 fax quality 73 half self functional check 179 heating element 180
204. ord customer settings and menu structure report e Remove all media from the product and remove the input tray e Turn off the power by using the power switch e Unplug the power and interface cables Removal and replacement strategy 71 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 e Place the product on an ESD mat if one is available If an ESD protected workstation is not available discharge body static and ground the print engine chassis before touching an ESD sensitive part e Remove the print cartridge See Print cartridge on page 27 After performing service e X Replace the print cartridge and input tray e X Reload the input tray with media e Perform the post service tests See Post service tests on page 73 72 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Post service tests After service has been completed the following tests can be used to verify that the repair or replacement was successful Test 1 print quality test 1 2 3 4 5 BT O o o 9 Verify that you have completed the necessary reassembly steps Ensure that the input tray contains clean unmarked paper Attach the power cord and interface cable and then turn on the product Verify that the expected start up sounds occur Perform a control panel test from the secondary service
205. ort and 10 100 Base T network port e 64 MB random access memory RAM e Flatbed scanner and 50 page automatic document feeder ADF Product comparison 3 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Product features Performance Prints up to 24 ppm letter or 23 ppm A4 Print quality 600 x 2 dots per inch dpi with Resolution Enhancement Technology RET Adjustable settings to optimize print quality The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics Fax fax models only Full functionality fax capabilities with a V 34 fax includes a phone book fax tel and delayed fax features Copy Includes ADF that allows faster more efficient copy jobs with multiple page documents Scan Networking The product provides 1 200 pixels per inch ppi 24 bit full color scanning from letter A4 size scanner glass The product provides 300 ppi 24 bit full color scanning from the automatic document feeder ADF Includes an ADF that allows faster more efficient scan jobs with multiple page documents TCP IP IPv4 IPv6 Printer driver features Fast printing performance built in Intellifont and TrueType scaling technologies and advanced imaging capabilities are benefits of the PCL 6 printer language Interface connections Hi Speed USB 2 0 port 10 100 Base T ethe
206. ow cartridge or a paper jam for each e mail address Enter the information for the e mail server that will send out the e mail alert messages for the product 38 Chapter 3 Maintenance ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 NOTE You must click Apply before the changes take effect Fax Fax tasks Use the HP ToolboxFX Fax tab to perform fax tasks from your computer The Fax tab contains links to the following main pages e Fax Tasks Set the fax receive mode e Fax Phone Book Add edit or delete entries in the product phone book e Fax Send Log View all of the recent faxes that have been sent from the product e Fax Receive Log View all of the recent faxes that have been received by the product e Block Faxes Add delete or view fax numbers that are blocked e Fax Data Properties Manage the space used to store faxes on your computer These settings apply only if you have chosen to send or receive faxes remotely from your computer The following three options are available when receiving a fax e Printthe fax You can also select an option to have a message appear on your computer to notifying you when the fax was printed e Receive the fax on your computer You can also select an option to have a message appear on your computer to notifying you when the fax arrives If the fax machine is connected to multiple computers only one computer can be de
207. pies 167 lines printed pages 159 lines scans 165 loose toner 160 270 Index menu map 185 moisture on the trailing edge 162 network report 185 NVRAM initialization 182 print defects 158 print quality 157 receiving faxes 171 repetitive defects 162 reports 184 scan quality 163 165 scan image quality 163 scanning 163 sending faxes 174 skewed pages 161 speed faxing 177 supplies status page 184 T 30 protocol trace report 191 text 161 toner scatter 162 tonersmear 160 toner specks 159 tools 184 usage page 185 wrinkles 162 Troubleshooting tab HP ToolboxFX 188 types media HP ToolboxFX settings 43 U uninstall software Add or Remove Programs 11 usage page 185 usage page printing 36 USB express software installation 9 USB port locating 6 193 type included 4 User guide 2 user guides part numbers 214 V vertical lines troubleshooting 159 vertical white or faded stripes 166 voice over IP VoIP services 64 voltage requirements 244 Ww warning messages 140 warranty Customer self repair 240 extended 242 print cartridge 241 transfer unit and fuser 241 wavy paper troubleshooting 161 Web sites customer support 242 documentation 2 HP Web Jetadmin downloading 46 Macintosh customer support 242 Material Safety Data Sheet MSDS 251 ordering supplies parts media 206 weight 244 white or faded stripes 166 Windows drivers supported 8 software components 9 supported operating systems 8 system requi
208. plies com or call 800 551 1943 7 Remove four screws callout 6 NOTE These four screws are longer than most of the other screws used in the product Do not get them mixed up with screws from previously removed components Figure 5 86 Remove the laser scanner assembly 6 of 7 i i I CASE J8 MODELS LASER IUD ON U y i i j DANGER CAUTION 8 Carefully slide the laser scanner assembly away from the main motor PCA bracket and then disconnect one wire harness connector callout 7 Remove the laser scanner assembly Figure 5 87 Remove the laser scanner assembly 7 of 7 124 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Main motor 1 Remove the following assemblies Scanner assembly See Scanner assembly on page 90 Formatter See Formatter and fax card on page 113 Right and left cover See Side covers on page 104 Print cartridge door See Print cartridge door on page 106 Rear cover and fuser cover See Rear cover and fuser cover on page 107 Front cover See Front cover on page 109 Scanner support frame See Scanner support frame on page 118 Laser scanner assembly See Laser scanner assembly on page 121 2 Remove one screw callout 1 and then carefully disconnect one wire harness connector callout 2 Figure 5 88 Remove the main motor 1 of 4 ENWW Product base 1
209. pre paid shipping label OR 1 Use your own suitable box or request a free bulk collection box from the http www hp com recycle or 1 800 340 2445 holds up to eight HP LaserJet print cartridges 2 Use a single pre paid shipping label Single returns Shipping 1 Package the HP LaserJet print cartridge in its original bag and box 2 Place the shipping label on the front of the box For all HP LaserJet print cartridge recycling returns give the package to UPS during your next delivery or pickup or take it to an authorized UPS drop off center For the location of your local UPS drop off center call 1 800 PICKUPS or visit http www ups com If you are returning via USPS label give the package to a U S Postal Service carrier or drop off at a U S Postal Service Office For more information or to order additional labels or boxes for bulk returns visit http www hp com recycle or call 1 800 340 2445 Requested UPS pickup will be charged normal pickup rates Information subject to change without notice Non US returns Paper To participate in HP Planet Partners return and recycling program just follow the simple directions in the recycling guide found inside the packaging of your new printer supply item or visit http www hp com recycle Select your country region for information on how to return your HP LaserJet printing supplies This product is capable of using recycled papers when the paper meets the guidel
210. prings 1 of 4 3 Rotate a link assembly toward the front of the product until the link disengages from the scanner support frame Figure 5 12 Remove the link assemblies and scanner support frame springs 2 of 4 ENWW Scanner and ADF components 79 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 4 Remove the link assembly Repeat this step with the remaining link Figure 5 13 Remove the link assemblies and scanner support frame springs 3 of 4 5 Use needle nose pliers to remove the scanner support frame spring Repeat this step for the other scanner support frame spring Figure 5 14 Remove the link assemblies and scanner support frame springs 4 of 4 80 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Control panel bezel Gently pry the outside edges callout 1 of the control panel bezel away from the product to release it Continue to pry up the bezel callout 2 working toward the center of the bezel callout 3 Figure 5 15 Remove the control panel bezel ENWW Scanner and ADF components 81 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Control panel assembly A CAUTION The control panel is an ESD sensitive component 1 Remove the control panel bezel See Control panel bezel on page 81
211. problems Problem Cause Solution The telephone or answering machine that is connected to the line is not receiving voice calls The fax cord might not be correctly connected See the Getting Started Guide to check the installation The product must be the first device connected to the telephone line The answer mode or rings to answer settings might not be correctly set The answering machine or telephone might not be functioning The rings to answer must be set higher than the answering machine setting Connect the telephone or answering machine directly to the telephone line and determine if it works by itself The problem persists See the Fax chapter in the product user guide ENWW Fax problems fax models only 175 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Media handling problems amp NOTE For information about removing jams see Clear jams on page 149 Problem Cause Solution Print is skewed crooked The media input tray might be Remove some of the media from the overloaded input tray The media guides might be incorrectly Verify that the guides are not adjusted set broken or missing too tightly or too loosely against the paper Check for broken or missing guides and replace them if necessary The media might not meet Use media that meets HP specifications HP specifications Pages are
212. r call 800 551 1943 Index Symbols Numerics 600 dpi print quality setting 157 A accessibility features 4 accessories ordering Web sites 206 partnumbers 206 acoustic emissions 245 activity log fax printing 186 troubleshooting 177 ADF functions 51 input tray install 19 locating 5 operations 51 page sizes supported 174 pickup roller assembly cleaning 32 scanner glass remove 88 ADF jam detection document feeder jam 53 long document jam 53 stall jam 53 trailing edge detection 53 ADF paper path 52 ADF sensors 52 after service checklist 72 alert messages 140 Alerts tab HP ToolboxFX 38 alerts setting up 38 answering machines troubleshooting 175 archive print setting 189 191 assemblies automatic document feeder ADF part numbers 218 control panel replacing 82 ENWW drive gear removing 135 fuser replacing 128 high voltage connector cleaning 181 laser scanner removing 121 link removing 79 link replacing 79 load arm replacing 85 paper pickup replacing 132 part numbers 222 pickup roller replacing 85 scanner partnumbers 218 scanner removing 90 separation pad automatic document feeder ADF 83 speaker removing 111 assembly ADF pickup roller cleaning 32 fuser replacing 128 scanner parts order of removal 74 automatic document feeder ADF components 75 cover installing 76 cover removing 76 detection operations 53 diagrams 202 feeding operation 51 functionality 50
213. r debris has accumulated in the print path Clean the media guides and the paper path See Clean the paper path on page 34 The print cartridge might be low If you are using a non HP print cartridge no messages appear on the product control panel or in the HP ToolboxFX Replace the print cartridge See Print cartridge on page 27 The fuser temperature might be too low The product is not set to print on the type of media on which you want to print In the printer driver make sure the appropriate media type is selected In the printer driver select the Paper tab and set Type is to match the type of media on which you are printing Print speed might be slower if you are using heavy paper The media might not meet HP specifications Use media that meets HP specifications Make sure that the media meets specifications in the HP LaserJet Printer Family Print Media Guide The paper path might need to be cleaned Clean the paper path See Clean the paper path on page 34 The power source might be defective Plug the product directly into an AC outlet instead of into a power strip The print cartridge might be low If you are using a non HP print cartridge no messages appear on the product control panel or in HP ToolboxFX Replace the print cartridge See Print cartridge on page 27 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or
214. ration is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s Boise Idaho USA September 2007 For regulatory topics only European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen FAX 49 7031 14 3143 http www hp com go certificates USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 ENWW Declaration of conformity 255 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Declaration of conformity Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company DoC BOISB 0604 02 rel 1 0 Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet M1522nf Regulatory Model Number BOISB 0604 02 Product Options ALL Print Cartri
215. re information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Laser scanner system The laser scanner system receives video signals from the formatter and converts the signals into latent images on the photosensitive drum Figure 4 7 Laser scanner system SS ee ee ee ee a ee x ECU ACC DEC BDO BDI CNTO CNMCN2 FORMATTER VDO VDO2 NDOi NDO2 Cylindrical lens BD sensor a Y SSN IN LE AIR Mica IN eel n Pi i a Laser driver PCA ie Four sided mirror E Photosensitive drum Mirror ENWW Laser scanner system 57 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Pickup feed delivery system The pickup feed delivery system consists of several types of feed rollers and sensors A motor and solenoid are used to drive the rollers Three media detection sensors detect media as it passes through the printer If media does not reach or pass each sensor within a specified time period the formatter determines that a jam has occurred The following components are identified in Figure 4 8 Pickup feed delivery system on page 58 o M1 main motor e SL1 pickup solenoid e PS751 top of page sensor e PS915 fuser delivery sensor and duplex sensor Gf NOTE This sensor has two sensor flags one flag detects the media when it is delivered from
216. re the product events are logged for your reference The log contains codes that correspond to the error messages that appear on the product control panel display The number in the Page Count column specifies the total number of pages that the product had printed when the error occurred The eventlog also contains a brief description of the error For more information about error messages see Control panel messages on page 140 The HP ToolboxFX Alerts tab contains links to the following main pages e Setup Status Alerts Set up the product to send you pop up alerts for certain events such as low toner levels e Setup E mail Alerts Set up the product to send you e mail alert messages for certain events such as low toner levels Set up status alerts Use HP ToolboxFX to set up the product so that it issues pop up alerts to your computer when certain events occur Events that trigger alerts include jams low levels of toner in HP print cartridges non HP print cartridge in use empty input trays and specific error messages Select the pop up format the tray icon format or both for the alerts The pop up alerts only appear when the product is printing from the computer on which you set up the alerts NOTE You must click Apply before the changes take effect Set up e mail alerts Use HP ToolboxFX to configure up to two e mail addresses to receive alerts when certain events occur You can specify different events such as a l
217. receive fax data over telephone lines that conform to public switch telephone network PSTN standards The secure fax protocols make it impossible for computer viruses to be transferred from the telephone line to a computer or network The following product features prevent virus transmission e No direct connection exists between the fax line and any devices that are connected to the USB or Ethernet ports e The internal firmware cannot be modified through the fax connection e A Allfax communications go through the fax subsystem which does not use Internet data exchange protocols PSTN operation The PSTN operates through a central office CO that generates a constant voltage on the TIP and RING wires 48 V usually A device goes on hook by connecting impedance such as 600 ohms for the U S across the TIP and RING so that a line current can flow The CO can detect this current and can send impulses like dial tones The product generates more signaling tones such as dialing digits to tell the CO how to connect the call The product can also detect tones such as a busy tone from the CO that tell it how to behave When the call is finally connected the CO behaves like a piece of wire connecting the sender and receiver This is the period during which all of the fax signaling and data transfer occurs When a call is completed the circuit opens again and the line current flow ceases removing the CO connection from both the sender and
218. rements 17 uninstall software 11 wrinkles troubleshooting 162 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 2008 Hewlett Packard Development Company L P www hp com CB534 90945
219. ridge in use alternates with to accept press OK A used printer cartridge has been installed or moved Press OK to return to the Ready state 146 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Critical error messages Critical error messages can indicate some kind of failure Turning off and then turning on the power might fix the problem If a critical error persists the product might require service Critical error message tables Table 6 2 Critical error messages Control panel message Description Recommended action 49 Error Turn off then on The product has experienced an internal Turn off the power by using the power switch embedded software error wait at least 30 seconds and then turn on the power and wait for the product to initialize If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 50 x Fuser Error The product has experienced an internal 1 Turn off the power by using the power hardware error switch and then wait at least 30 seconds 2 Ifa surge protector is being used remove it Plug the product directly into the wall socket 3 Turn on the power and wait for the product to initialize If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box 52 Scanner Error The produ
220. ription Recommended action 10 0000 Supply Memory Error A specific print cartridge has an e label error Reinstall the print cartridge Turn off and then turn on the product If the problem is not solved replace the cartridge 10 1000 Supply Memory Error A specific print cartridge has a missing e label Reinstall the print cartridge Turn off and then turn on the product If the problem is not solved replace the cartridge ADF door is open The ADF lid is open or a sensor is malfunctioning Make sure that the ADF lid is closed Remove the ADF and reinstall it If the message persists turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Canceled copy Clear document The Cancel button was pressed to cancel the current job while pages were feeding from the ADF The cancel process does not automatically clear the ADF Remove the jammed item See Clear jams from the ADF on page 151 Then clear the items in the ADF tray and start over Canceled scan Clear document The Cancel button was pressed to cancel the current job while pages were feeding from the ADF The cancel process does not automatically clear the ADF Remove the jammed item See Clear jams from the ADF on page 151 T
221. rnal components 8 Of 3 ciens pree cene eerte dti cu d nex ERR OO etu URL exta ER DL e ce ERU OL petu ed es 231 Alphabetical parts list sssssssssssssssssssssesenere enne enne nennen aai eres nnns nns n nnne n nnn 232 N merncal parts WISE ssseacitecevsassenntwandaccgenis E 235 Physical specifications sse eene nnns nnne sene nnne 244 Electrical Specifications ic uscire eterne eve due ren acea rk en eae e ER Aaa Ead e d EE vena ERO EROR ed CRY 244 Power consumption average in watts eene nnns 244 Environmental SpecifICatlOns oreet o eth koe a ee He HRS Ue ea e EXER TAFE AE EUDR AEA Te ASH IP e PEE DO YE 245 ACOUSTIC EMISSIONS A A mAmAmmA7RA KIKK MM 245 xi For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 xii ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 List of figures Figure 2 1 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure 4 10 Figure 4 11 Figure 4 12 Figure 4 13 Figure 4 14 Figure 4 15 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 Figure 5 7 Figure 5 8 Figure 5 9 Figure 5 10 Figure 5 11 Figure 5 12 Figure 5 13 Figure 5 14 Figure 5 15 Figure 5 16 Figure 5 17 Figure 5 18 Figure 5 19 Figure 5 20 Figure 5 21 Figure 5 22 Figure 5 23
222. rnal covers and panels on page 225 Cover front RL1 1734 000CN External covers and panels on page 225 Cover left RL1 1735 000CN External covers and panels on page 225 Cover rear RC2 2971 000CN External covers and panels on page 225 Cover right RL1 1736 000CN External covers and panels on page 225 232 Chapter 7 Parts ENWW Table 7 13 Alphabetical parts list continued Description Part number For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table and page Cover top RL1 1732 000CN External covers and panels on page 225 Cushion scanner RC1 2476 000CN External covers and panels on page 225 Engine controller PCA ECU 110v 220v RM1 4932 000CN Internal components 1 of 3 on page 227 Engine controller PCA ECU 220v 240v RM1 4936 000CN Internal components 1 of 3 on page 227 Fax card EMEA CC396 60001 Assemblies on page 223 Fax card US WW CC502 60001 Assemblies on page 223 Formatter copy HP LaserJet M1522n CC396 60001 Assemblies on page 223 Formatter fax HP LaserJet M1522nf CC368 60001 Assemblies on page 223 Fuser assembly 110v 220v RM1 4721 000CN Internal components 1 of 3 on page 227 Fuser assembly 220v 240v RM1 4726 000CN Internal components 1 of 3 on page 227 Laser scanner assembly
223. rnet network port RJ 45 RJ 11 fax phone cable ports fax models only Economical printing N up printing printing more than one page on a sheet EconoMode setting Supplies Accessibility A supplies status page that displays the amount of life remaining in the print cartridge The product ships with a 1 000 page average yield starter cartridge The average yield for replacement cartridges is 2 000 pages Authentication for HP print cartridges Enabled supplies ordering capability Online user guide that is compatible with text screen readers Print cartridges can be installed and removed by using one hand All doors and covers can be opened by using one hand 4 Chapter 1 Product information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Product walkaround Front view 1 Automatic document feeder ADF input tray 2 Automatic document feeder ADF output bin 3 Control panel 4 Print cartridge door latch 5 Output bin 6 Priority input tray 7 Tray 1 Back view 8 Interface ports 9 Power switch 10 Power connector 11 Kensington lock ENWW Product walkaround 5 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Interface ports All models have a 10 100 Base T RJ 45 network port and a Hi Speed USB 2 0 port Fax models have
224. roduct phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Allow the product to retry sending the fax Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Device error press OK Generic engine error This is a warning message only Job output might be affected Device is busy Try again later The product is currently in use Wait for the product to finish the current job Doc feeder jam Clear Reload A piece of media is jammed in the ADF tray Open the document release door clear the jam close the document release door and reload the paper into the ADF tray If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Doc feeder jam DATE TIME ADF has not been cleared since previous jam Clear the jam Document feeder mispick Reload Media in the ADF tray was not picked up Remove the media from the ADF tray and then reload it Clean the ADF pickup roller See Clean the ADF pickup roller assembly on page 32 If the error pe
225. rs operating systems supported 8 specifications 4 drum photosensitive 54 drum rotation test 178 E e mail setting alerts in HP ToolboxFX 38 e mail alerts setting up 38 EconoMode HP ToolboxFX 43 ECU connectors 194 electrical specifications 244 electrostatic discharge ESD precautions 71 embedded Web server EWS browsers supported 10 features 45 end of life disposal 250 engine control system 55 engine test page 178 environmental specifications 16 245 ENWW environmental stewardship program 249 error messages ADF paper jams 53 control panel 140 critical 147 ESD electrostatic discharge See electrostatic discharge ESD EU statement for telecom operation 254 European Union waste disposal 251 event log printing 36 EWS See embedded Web server EWS express software installation USB or network 9 extended warranty 242 F factory set defaults restoring 189 faded print 159 fax activity log 186 billing metering tone filters 67 billing code report printing 188 confirmation report printing 186 data path 66 distinctive ring 64 downstream current detection 66 errormessages 142 factory set defaults restoring 189 fax card 65 fax pages storage 67 fax subsystem 65 flash memory storage 67 functions 63 hook state 66 hook switch control 66 jams troubleshooting 149 176 last call report printing 186 line current control 67 operations 63 operations PSTN 63 page storage 67 phone book printing 18
226. rsists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Door open The print cartridge door is open Close the print cartridge door ENWW Control panel messages 141 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 6 1 Alert and warning messages continued Control panel message Description Recommended action Engine comm error The product experienced a print engine communication error This is a warning message only Job output might be affected Engine error press OK The product experienced a print engine error This is a warning message only Job output might be affected Fax delayed Send memory full fax models only Fax memory is full Cancel the fax by pressing OK or Cancel Resend the fax You might need to send the fax in multiple sections if the error occurs again Fax is busy Canceled send fax models only The fax line to which you were sending a fax was busy The product has canceled sending the fax Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Check that the Redial if busy option is enabled Check for a dial tone on the phone line by pressing Start Fax Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and makin
227. rtridge Average yield for the print cartridge is approximately 2 000 pages Actual yield depends on use CB436A new CB436 67901 exchange Scanner hinge tool Use this tool to secure the scanner in the 5185 7441 open position when the link assemblies are disengaged Cable and interface accessories Product name Description Part number USB cable 2 meter standard USB compatible C6518A device connector 3 meter standard USB compatible C6520A device connector Fax cord Product fax cord 8121 0811 Fax Dongle Fax 2 4 wire adaptor U S Q3093 80004 Power cord U S Canada 1 8 M 6 ft 8120 8382 Europe 1 8 M 6 ft 8121 0516 Switzerland 1 8 M 6 ft 8121 0519 United Kingdom 1 8 M 6 ft 8121 0517 Danish 1 8 M 6 ft 8121 0518 South America 1 8 M 6 ft 8121 0520 Israel 1 8 M 6 ft 8121 1004 206 Chapter7 Parts For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Whole unit replacement Use the tables in this section to find the whole unit replacement part number for a specific product bundle and localized configuration Table 7 1 Whole unit replacement product bundle CC372A Country region Localized configuration Replacement part number ENWW Asia Pacific ABO Taiwan Traditional Chinese CC372 67906 AB1 Korea Korean localization CC372 67907 AB2 China Simplified Chinese CC372 67908 A
228. s Restore the factory set defaults Never Now If error Archive print Off The archive print feature produces output that is less susceptible to toner On smearing and dusting Use archive print to create documents that you want to preserve or archive IESS PAPER CURL Off Lowers the fuser temperature On PowerSave time 2 Hours Use this item to set the amount of time before the product enters PowerSave 4 Hours mode 8 Hours 12 Hours Cleaning mode None Press OK to start the cleaning process See Clean the paper path on page 34 for more information Restore defaults None CAUTION This procedure clears fax numbers and names that are associated with one touch keys and speed dial codes and deletes any pages that are stored in the memory The procedure then automatically restarts the product Press OK to restore the product factory settings Restoring the factory set defaults returns all of the settings to the factory defaults and it also clears the fax header name and phone number A CAUTION This procedure clears fax numbers and names that are associated with one touch keys and speed dial codes and deletes any pages that are stored in the memory The procedure then automatically restarts the product 1 On the product control panel press Setup 2 Use the arrow buttons to select Service and then press OK 3 Use the arrow buttons to select Restore defaults and then press OK The produc
229. s and then turn on the product to restart the print job Droplets of water are deposited on the trailing edge of the page AaBbCc AaBbCc AaBbCcc AaBbCc ODD CA 162 Chapter6 Problem solve Moisture in the product is condensing on the fuser assembly In excessively hot and humid areas media retains moisture NOTE Water droplets do not damage the product Try moving the product to a less humid area Try a different media ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Scan problems Solve scanned image problems ENWW The scanned image is of poor quality Cause The original might be a second generation photo or picture Solution e Toeliminate the patterns try reducing the size of the image after scanning e Printthe scanned image to see if the quality is better e X Verify that your resolution and color settings are correct for the type of scan job that you are performing e Forbestresults use the flatbed scanner for scanning rather than the automatic document feeder ADF The image that appears on the screen might not be an accurate representation of the quality of the scan e Try adjusting your computer monitor settings to use more colors or levels of gray Typically you make this adjustment by opening Display in Windows Control Panel e Try adjusting the resolution and color settings in the s
230. s and reports sssssssssssssseemeeee enne 184 Configuration page 2 ridere ket Liked nieces eid 184 Supplies Status page ssssssssssssssessseee eene eren nnne 184 PCL POL 6 or PS font list 1 ren ete 184 Demo page ER 185 Usage PAGS E 185 Menu Map Em 185 MI eddie aiai aa aai aia AE EE Aa a ORA 185 E dup p 186 FAX ACUVILY TOG m 186 ENWW vii For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Fax confirmation report si c2ssscatienssiescdtuncanentteawdassantadaedaandgaudacassanacddanenaabheadtess 186 East de IzoeuM 186 Phone book Teport or e ted tR eee tx etaed i ean Road Aaa an dd ed e RR RR 186 Billing code rapo sonerie oti E 188 FIP TOOIDOXEX e mee 188 View HP ToolboxFX c ccccccccecceceeeeeeeeeeeeeceeeeeeaeeaaaeaaecaeeaaecaeeeeeeeeeeeeeeeeneeeees 188 Troubleshooting tab orte ttt erst la e eres ERR E e Road a RED Pee Ran 188 Service MENU m 189 Restore the factory set defaults sss 189 Clean the paper path sssssssssssseeeeeeee ne nnne nnnm enne 190 1 30 protocol trace tet eret enun den Rea RNRAT d ARP RA a EA a AEE 191 Archive Print eer 191 Problem sove diagrams ihre o EE Na 192 Repetitive image defects oir dein EE ieu ANNAE ARNEE ENAERE RAAN NAERAA RE ANAA 1
231. s back to the home position on the right side of the scanner assembly The message Document feeder mispick Reload appears on the control panel display Long document jam If the paper has advanced to trigger the form sensor but the trailing edge is not detected within the time allowed for a 381 mm 15 inch document the maximum allowable page length for the ADF the scanner returns to the home position on the right side of the scanner assembly The message Doc feeder jam Clear Reload appears on the control panel display Stall jam When a page that is less than 381 mm 15 inches long has advanced to the form sensor but has not left it within the expected time the paper has probably stalled or jammed The scanner returns to the home position on the right side of the scanner assembly The message Doc feeder jam Clear Reload appears on the control panel display Other If the paper stops in the ADF and the scan module remains under the ADF scanner glass an internal firmware error has probably occurred This is usually remedied by cycling the power Scanner and ADF functions and operation 53 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Internal components base unit Figure 4 4 Cross section of printer ae Fuser unit o Pressure roller Fuser sleeve Delivery roller Laser scanner unit
232. s from the priority input tray before attempting to print from tray 1 Media guides ensure that the media is correctly fed into the product and that the print is not skewed crooked on the media When loading media adjust the media guides to match the width of the media that you are using 20 Chapter 2 Installation ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Tray 1 1 Push tray 1 into the product 2 Open the tray cover and then adjust the media guides out 3 Load the paper in the tray snug the media guides against the stack and then close the try cover ENWW Install input devices 21 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Install supplies Install the print cartridge 1 Open the print cartridge door 2 3 Remove the orange cover from the print cartridge and then pull the orange tab straight out to remove the sealing tape 22 Chapter 2 Installation ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 4 nsert the cartridge into the product until it is firmly in place 5 Close the print cartridge door ENWW Install supplies 23 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 24 Chapter 2 Installation ENWW For more information on the HP
233. s is 127 x 127 mm 5 x 5 inches The original might be jammed See Clear jams from the ADF on page 151 The media size is incorrect In Scan settings make sure that the input media size is large enough for the document that you are scanning The scan takes too long The resolution or color level is set too high The software is set to scan in color Change the resolution and color level settings to the correct settings for your job The system default is color which takes longer to scan even when scanning a monochrome original If you acquire an image through TWAIN or WIA you can change the settings so that the original scans in grayscale or black and white See the product software Help for details A print job or copy job was sent before you tried to scan If someone sent a print job or copy job before you tried to scan the scan will start if the scanner is not busy However because the product and scanner share memory the scan might be slower 164 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Scan quality problems Prevent problems The following are a few simple steps you can take to improve copy and scan quality e Use the flatbed scanner rather than the automatic document feeder ADF input tray to scan e Use high quality originals e images e e separation pad e Solve scan quality prob
234. s resulting from misuse improper storage or operation outside of the published environmental specifications for the device product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Print cartridge limited warranty statement 241 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Customer support Get telephone support free during your warranty period for Country region phone numbers are on
235. signated to receive faxes e Forward the fax to another fax machine For more information about fax tasks see the user guide NOTE You must click Apply before the changes take effect Fax phone book ENWW Use the HP ToolboxFX fax phone book to add and remove individuals or groups on your speed dial list import phone books from a variety of sources and update and maintain the contact list e Toaddanindividual contact to the speed dial list select the row of the speed dial number that you want to specify Type the contact name in the Contact name window Type the fax number in the Fax number window Click Add e To add a group of contacts to the speed dial list select the row of the speed dial number that you want to specify Click Add Group Double click a contact name from the list on the left to move it to the group list on the right or select a name on the left and then click the appropriate arrow to move it to the group list on the right You can also use those two methods to move names from right to left When you have created a group type a name in the Group name window and then click OK e Toeditan existing individual speed dial entry click anywhere on the row containing the contact name to select it and then click Update Type changes in the appropriate windows and then click OK Management tools 39 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 To
236. sistance is measured replace the fuser 4 Remove the thermistor connector and then measure the resistance between J206 pins one and two and between J206 pins three and four NOTE Normal resistance between both pairs of pins is 370K ohms 50K ohms at 20 C 68 F 5 If no resistance is measured replace the fuser High voltage contacts check The high voltage contacts in the product must have a good connection with the contacts on the print cartridge to provide the necessary voltages for the electrophotographic processes Check the print cartridge contacts Remove the print cartridge and visually inspect the three connection points on the ends of the print cartridge drum ground callout 1 charging callout 2 and developing roller callout 3 If they are dirty or corroded clean the connection If they are damaged replace the print cartridge NOTE Use only isopropyl alcohol to clean the connections Figure 6 1 Print cartridge high voltage connection points right side 180 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Figure 6 2 Print cartridge high voltage connection points left side Check the high voltage connector assembly Visually inspect the cartridge connection points inside the product to make sure that they are not dirty or corroded If the pins are dirty clean them by using isopropyl alcohol only E
237. sponge that has been moistened with nonabrasive glass cleaner 30 Chapter 3 Maintenance ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Clean the scanner cover backing 1 Turn off the product unplug the power cord from the electrical outlet and raise the scanner cover 2 Clean the white scanner cover backing by using a soft cloth or sponge that has been moistened with mild soap and warm water Also clean the ADF scanner glass callout 1 next to the flatbed scanner glass 3 Wash the backing gently to loosen debris do not scrub the backing 4 Dry the backing by using a chamois or soft cloth A CAUTION Do not use paper based wipes because they might scratch the backing 5 If this does not clean the backing well enough repeat the previous steps and use isopropyl alcohol to dampen the cloth or sponge and then wipe the backing thoroughly with a damp cloth to remove any residual alcohol ENWW Clean the product 31 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Clean the ADF pickup roller assembly 1 Perform the removal steps from ADF pickup roller assembly on page 85 2 Wipe the assembly with a soft cloth 3 Return the assembly to the same place in the ADF The largest roller goes in back and the gear side is away from you 4 Lower the green lever until the flat green part
238. ssseeeeeeerne 34 Clean the paper path from the product control panel ccccceceeeeeeeeeeeees 34 Calibrate the scanner c cccccccceceeeeeeeeeeeceeeaeeeeceeeeee ceca eaaaaeaenaeeeeeeeeseesececsuencaneeeeeeeeeeess 34 Calibrate the scanner from HP ToolboxFX sss 35 Calibrate the scanner from the product control panel ssuuusse 35 EET 36 Information pages 0 0 cece eter ee ne ee enne ee nee eee enhn rennen renes inen nn nen 36 FIP TOOIDOXEX qe 37 View HP ToolboxFX cccecccecceecceeeeeeeeeeeeeeeeeeeseccceaaeaaecaeeeeeeeeeeeeeeeeeeeteeeeeeeeess 37 Stat S Sock cae D 38 Event logici Ee dee oos Mediae Det Medina adea Nadia 38 Diac 38 Set UP Status alerts ceret det rea tede i en eg en dax 38 Set up e mail alerts ssssssssssssssssseeenenenee 38 ud P MET 39 FAX TASKS a 39 Fax PONG DOOK eu 39 Fax Send NOG p 41 FAX recelve log isi nem eredi denied hence 41 Block Faxes ane anori makana ennemi rrr rsen sn nsn sn nns 41 nl PEE 41 System Settings irririk cag ede c RR era aste ERR R Fea hec RL kaniin 42 Device Information encre en eer eer FE ER ee E Ven A TaN 42 Paper handling 25 pere aa DER Rea DU nabh deacons 43 Pant aUa meuren E hile caveat awed neenewegependeec 43 Paper types sesiunea a
239. stinctive ring function Distinctive ring is a service that a telephone company provides The distinctive ring service allows three phone numbers to be assigned to one phone line Each phone number has a distinctive ring The first phone number has a single ring the second phone number has a double ring and the third phone number has a triple ring NOTE The product has not been tested with all of the distinctive ring services that telephone companies provide in all countries regions HP does not guarantee that the distinctive ring function will operate correctly in all countries regions Contact the local phone service provider for assistance Set up the distinctive ring function t 2 3 4 Press Setup Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Recv setup and then press OK Use the arrow buttons to select Answer ring type and then press OK Use the arrow buttons to select one of the following options NOTE The control panel display might show some of these options as abbreviations e All rings default setting e Single e Double e Triple e DoubleTriple Press OK to save the setting Fax by using Voice over IP services Voice over IP VoIP services provide normal telephone service including long distance service through a broadband Internet connection These services use packets to break up the voice signal on a telephone line and transmit it digi
240. supplies information Print a supplies status page from the product or HP ToolboxFX To print from the product complete the following steps 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Supplies Status and then press OK PCL PCL 6 or PS font list The PCL PCL 6 or PS font list shows which fonts are currently installed in the product To print the PCL PCL 6 or PS font list complete the following steps 1 On the product control panel press Setup N 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select PCL font list PS font list or PCL 6 font list and then press OK 184 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Demo page The demo page contains examples of text and graphics To print the demo page complete the following steps 1 On the product control panel press Setup N 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Demo page and then press OK Usage page The usage page shows a page count for each size of paper printed and the average percentage of coverage To print the usage page complete the following steps 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK
241. t automatically restarts ENWW Problem solve tools 189 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Clean the paper path The product features a special cleaning mode to clean the paper path NOTE If you have access to HP ToolboxFX HP recommends cleaning the paper path by using HP ToolboxFX 1 On the product control panel press Setup 2 Use the arrow buttons to select Service and then press OK 3 Use the arrow buttons to select Cleaning Mode and then press OK A page feeds through the product slowly Discard the page when the process is completed 4 Load plain letter or A4 paper when you are prompted 5 Press OK again to confirm and begin the cleaning process A page feeds through the product slowly Discard the page when the process is completed 190 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 T 30 protocol trace Use a T 30 protocol trace report to problem solve fax transmission issues Print a T 30 protocol trace report Send a fax from the product or receive a fax to the product from another fax machine and then print a T 30 trace report after the fax prints 1 On the product control panel press Setup N 2 Use the arrow buttons to select Service and then press OK 3 Use the arrow buttons to select Print T 30 and then press OK The product exits
242. t tray 2 of 3 ENWW Product base 101 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 3 Depress the pickup tray locking tabs to release the media input tray and then pull it out and away from the product Figure 5 51 Remove the media input tray 3 of 3 102 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Transfer roller A CAUTION Do not touch the black sponge portion of the transfer roller Skin oils deposited on the transfer roller might cause print quality problems ENWW 1 2 Open the print cartridge door and remove the print cartridge Release the two small tabs on the transfer roller and then slide the roller to the right to release the left end of the roller shaft Remove the transfer roller Figure 5 52 Remove the transfer roller 1 4 Product base 103 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Side covers NOTE The procedure for removing the right side and left side covers is identical The right side cover is shown in the following procedure 1 Remove one screw callout 1 Callout 2 is the left side cover screw Figure 5 53 Remove the side covers 1 of 4 2 Release the locking tab on the back of the cover Figure 5 54 Remove the side covers 2 of 4
243. tact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen FAX 49 7031 14 3143 http www hp com go certificates USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 256 Appendix C Regulatory information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The device is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the device is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la cl
244. tally to the receiver where the packets are reassembled The VoIP services are often not compatible with fax machines The VoIP provider must state the service supports fax over IP services Because the installation process varies the VoIP service provider will have to assist in installing the product fax component Although a fax might work on a VoIP network it can fail when the following events occur Internet traffic becomes heavy and packets are lost Latency the time it takes for a packet to travel from its point of origin to its point of destination becomes excessive 64 Chapter 4 Operational theory ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 If you experience problems using the fax feature on a VoIP network ensure that all of the product cables and settings are correct Configuring the Fax Speed setting to Medium V 17 or Slow V 29 can also improve your ability to send a fax over a VoIP network If you continue to have problems faxing contact your VoIP provider The fax subsystem The formatter fax card firmware and software all contribute to the fax functionality The designs of the formatter and fax card along with parameters in the firmware determine the majority of the regulatory requirements for telephony on the product The fax subsystem is designed to support V 34 fax transmission lower speeds such as V 17 fax and older fax machines Fax c
245. tatus page 1 On the product control panel press Setup Shows the remaining life of the HP print cartridge the 2 Use the arrow buttons to select Reports and then press estimated pages remaining the number of pages printed and OK other supplies information 3 Use the arrow buttons to select Supplies Status and then press OK PCL PCL 6 or PS font list 1 On the product control panel press Setup Shows which fonts are currently installed in the device 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select PCL font list PS font list or PCL6 font list and then press OK Demo page 1 On the product control panel press Setup Contains examples of text and graphics 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Demo page and then press OK Event log You can print the event log from HP ToolboxFX the embedded Web server or HP Web Jetadmin Usage page 1 On the product control panel press Setup Shows a page count for each size of paper printed the number of one sided simplexed or two sided duplexed pages and the average percentage of coverage 2 Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Usage page and then press OK 36 Chapter 3 Maintenance ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call
246. tements 247 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e X Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician NOTE Any changes or modifications to the printer that are not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules Th
247. the menu settings and prints the reports Archive print Archive print produces output that is less susceptible to toner smearing and dusting Use archive print to create documents that you want to preserve or archive Turn on archive print 1 On the product control panel press Setup N 2 Use the arrow buttons to select Service and then press OK 3 Use the arrow buttons to select Archive print On or Off and then press OK ENWW Problem solve tools 191 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Problem solve diagrams e Repetitive image defects e Interface ports e ECU connectors e Formatter PCA e Fax card e Solenoid and motor e Rollers e Sensors e Major components e PCAs base unit e Scanner and ADF e Circuit diagram Repetitive image defects If the product output has a consistent repetitive defect then use Table 6 3 Repetitive image defects on page 192 to determine which part needs to be replaced based on the measured distance between the repetitions of the defect NOTE The following table replaces the graphical repetitive defect ruler You can make your own ruler by using these measurements Table 6 3 Repetitive image defects Distance between identical Dirty or damaged roller Solution defects 26 7 mm 1 05 inches Primary charging roller Replace the print cartridge 29 1 mm 1 14 inches Developi
248. ther parts with toner To prevent damage to the print cartridge avoid touching the roller on it and store the print cartridge in its original packing material or so that it is not exposed to light 2 Remove and retain the power cable interface cable and optional accessories 3 If possible include print samples and 50 to 100 sheets of paper or other print media that did not print correctly 4 Inthe U S call HP Customer Care to request new packing material In other areas use the original packing material if possible Hewlett Packard recommends insuring the equipment for shipment Extended warranty HP Support provides coverage for the HP hardware product and all HP supplied internal components The hardware maintenance covers a 1 to 3 year period from date of the HP product purchase The customer must purchase HP Support within the stated factory warranty For more information contact the HP Customer Care Service and Support group 242 Appendix A Service and support ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 B Specifications ENWW This section contains the following information about the product Physical specifications Electrical specifications Power consumption Environmental specifications Acoustic emissions 243 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Physical spe
249. this chapter XX TIP To install a self tapping screw first turn it counterclockwise to align it with the existing thread pattern then carefully turn it clockwise to tighten Do not overtighten 70 Chapter 5 Removal and replacement ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Electrostatic discharge A ia CAUTION ESD The product contains components that are sensitive to electrostatic discharge ESD Always perform service work an ESD protected workstation If an ESD protected workstation is not available discharge body static by grasping the print engine chassis before touching an ESD sensitive component Ground the print engine chassis before servicing the product Required tools e 2 Phillips screwdriver with magnetic tip e Smallflat blade screwdriver e Longflat blade screwdriver e 8 and 10 torx screwdrivers e Needle nose pliers e ESD mat if one is available e Penlight optional CAUTION Always use a Phillips screwdriver callout 1 Do not use a pozidrive screwdriver callout 2 or any motorized screwdriver These can damage screws or screw threads Do not pull directly on the wires to disconnect them A ways pull on the plastic body of a connector to avoid damaging the connector wires Figure 5 1 Phillips and pozidrive screwdriver comparison Before performing service ENWW e f possible print a configuration page to rec
250. tion for the media size that you are using Reload the media in the input tray and press OK to continue the job If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Non HP supply Installed A new supply has been installed that is not made by HP This message appears for several seconds and then the product returns to the Ready state If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs that are required as a result of using non HP supplies is not covered under HP warranty Order black Cartridge Print cartridge is low Order a new print cartridge Page too complex press OK The product could not print the current page because of its complexity Press OK to clear the message Allow the product to finish the job or press Cancel to cancel the job Scanner reserved for PC scan A computer is using the product to create a scan Wait until the computer scan has finished or cancel the scan from the computer software or press Cancel Scanning error Cannot connect The product cannot transmit scan information to a computer Verify that the connection cable is not loose or damaged Replace the cable if necessary and try the scan again Settings cleared DATE TIME The product has cleared job settings Re enter any appropriate job settings Used black cart
251. ton test sub menu to run a test of the control panel buttons Show FW Version Use the Show FW Version sub menu to display the firmware version number ENWW Service mode functions 183 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Problem solve tools Product information pages and reports Information pages and reports reside within the product memory These pages and reports help diagnose and solve problems with the product NOTE Ifthe product language was not correctly set during installation you can set the language manually so the information pages print in one of the supported languages Change the language by using the System setup menu on the control panel or by using the embedded Web server Configuration page The configuration page shows the current settings and product properties Print a configuration page from the product or HP ToolboxFX To print from the product complete the following steps 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Config report and then press OK A second page also prints On that page the Fax Settings section provides details about the product fax settings Supplies Status page The supplies status page shows the remaining life of the HP print cartridge the estimated pages remaining the number of pages printed and other
252. tray assembly Scanner and ADF assemblies on page 219 CB534 67901 ADF PKG FGI ASSY LJm1522 automatic document feeder Scanner and ADF assemblies on page 219 CB534 67903 SSA PKG FGI ASSY LJm1522 scanner flatbed assembly Scanner and ADF assemblies on page 219 CB534 67906 CB534 67907 ADF Window replacement kit ADF cover replacement kit Scanner and ADF assemblies on page 219 Scanner and ADF assemblies on page 219 CC368 60001 Formatter fax HP LaserJet M1522nf Assemblies on page 223 CC396 60001 CC396 60001 Fax card EMEA Formatter copy HP LaserJet M1522n Assemblies on page 223 Assemblies on page 223 CC502 60001 Fax card US WW Assemblies on page 223 Q1636 40036 ADF solar lock clip Assemblies on page 223 Q2665 60125 ADF separation pad ADF internal components on page 221 Q3948 60113 Speaker Assemblies on page 223 Q3948 67902 ADF flag replacement kit ADF Scanner and ADF assemblies on page 219 RC1 2476 000CN Cushion scanner External covers and panels on page 225 RC1 2498 000CN Latch left Internal components 2 of 3 on page 229 ENWW Numerical parts list 235 Table 7 14 Numerical parts list continued For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Part number Description Table an
253. ts Telephone over voltage events can be either differential mode or common mode The event can be transient in nature a lightning induced surge or ESD or continuous a power line crossed with a phone line The fax card protection circuitry provides margin against combinations of over voltage and over current events Common mode protection is provided by the selection of high voltage barrier critical components transformer and relay The safety barrier of the fax card PCB traces and the clearance between the fax card and surrounding components also contribute to common mode protection A voltage suppressor a crowbar type SIDACTOR provides differential protection This device becomes low impedance at approximately 300 V differential and crowbars to a low voltage A series thermal switch works in conjunction with the crowbar for continuous telephone line events such as crossed power lines Fax functions and operation fax models only 65 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 All communications cross the isolation barrier magnetically The breakdown voltage rating of barrier critical components is greater than 5 kV Data path TIP and RING are the two wire paths for all signals from the telephone network All signaling and data information comes across them including fax tones and fax data The telephone network uses DC current to determine the hook state of the telep
254. um rotation test 178 high voltage contacts cleaning 180 HP fraud hotline 29 recycling 249 replacing 27 status page printing 184 status checking 26 status viewing with HP ToolboxFX 38 storing 26 warranty 241 caution toner on clothing 28 characters troubleshooting 161 charge copled device array CCD 50 checking supplies status HP ToolboxFX 26 checklists after service 72 before service 71 print quality 158 problem solving 138 troubleshooting 138 checks engine test page 178 half self test 179 heating element 180 high voltage power supply 180 262 Index circuit diagram 203 cleaning ADF pickup roller assembly 32 exterior of product 30 flatbed scanner glass 30 high voltage connection points 181 paper path 34 scanner glass 30 scanner cover backing 31 cleaning page printing 190 CO operations 63 comparing features 3 comparison product models 1 components automatic document feeder ADF 75 diagram 200 internal locating 54 scanner 75 computer security features 63 configuration page printing 36 confirmation report fax printing 186 connectors ECU 194 fax card 196 formatter 195 control panel assembly replacing 82 bezel part numbers 211 bezel replacing 81 buttons locating 6 cleaning page printing 34 controls locating 6 HP ToolboxFX system settings 44 locating 5 messages troubleshooting 140 paper path cleaning 34 scanner calibrating 35 secondary service menu 182 Service menu 18
255. veral attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O3 Power consumption Power usage drops significantly while in Ready Sleep mode which saves natural resources and saves money without affecting the high performance of this product To determine the ENERGY STAR qualification status for this product see the Product Data Sheet or Specifications Sheet Qualified products are also listed at www hp com go energystar Toner consumption EconoMode uses less toner which might extend the life of the print cartridge Paper use This device s manual duplex feature two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet print supplies It s easy to return and recycle your empty HP LaserJet print cartridges free of charge with HP Planet Partners Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package You help reduce the toll on the environment further when you return multiple cartridges together rather than separately HP is committed to providing inventive high quality products and services that
256. visit us at www PrinterSupplies com or call 800 551 1943 For Windows Vista 1 2 3 4 In the Windows system tray click Start click Control Panel and then click Printer Right click the product icon Click Properties or click Printing Preferences Change the settings and then click OK Identify and correct print defects Use the checklist and print quality issues charts in this section to solve print quality problems Print quality checklist General print quality problems can be solved by using the following checklist 1 Make sure that the paper or print media that you are using meets specifications Generally smoother paper provides better results If you are using a special print media such as labels transparencies glossy paper or letterhead ensure that you have printed by type Print a configuration page and supplies status page at the product control panel o Check the supplies status page to see if any supplies are low or empty No information is provided for non HP print cartridges Print a Demo page from the HP ToolboxFX If the page prints the problem is with the printer driver Try printing from another printer driver For example if you are using the PCL 6 printer driver print from the PS printer driver o Use the Add Printer Wizard in the Printers or Printers and Faxes in Windows XP dialog box to install the PS driver Try printing from a different program If the page prints correctly th
257. x Fax Send error fax models only An error occurred while trying to send a fax Try resending the fax Try faxing to another fax number Check for a dial tone on the phone line by pressing Start Fax Check that the telephone cord is securely connected by unplugging and replugging the cord Make sure that you are using the telephone cord that came with the product Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call ENWW Control panel messages 143 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 6 1 Alert and warning messages continued Control panel message Description Recommended action Connect the product to a different phone line Set the fax resolution to Standard instead of the default of Fine If the error persists contact HP See www hp com support ljm1522 or the support flyer that came in the product box Fit to Page on flatbed only The copy reduce enlarge feature called Fit to Page applies only to copies made from the flatbed scanner Use the flatbed or select another reduction enlargement setting Group dial not allowed in group fax models only The speed dial code that you typed is programmed for a group Adding a group dial to another group dial is not allowed Add one touch buttons programmed as an individu
258. x 16 54 inches A5 148 x 210 mm 5 83 x 8 27 inches wv wv A6 105 x 148 mm 4 13 x 5 83 inches wv wv 11x17 279 x 432 mm 11 x 17 inches B4 JIS 257 x 364 mm 10 12 x 14 33 inches B5 JIS 182 x 257 mm 7 17 x 10 12 inches wv wv 8k 270 x 390 mm 10 63 x 15 35 inches 16k 197 x 273 mm 7 75 x 10 75 inches wv wv 16k 195 x 270 mm 7 7 x 10 6 inches wv wv 16k 184 x 260 mm 7 25 x 10 25 inches wv wv 8 5 x 13 216 x 330 mm 8 5 x 13 inches wv YW 4x6 107 x 152 mm 4 x 6 inches wv YW 5x 8 127 x 203 mm 5 x 8 inches wv wv 10 x 15 cm 100 x 150 mm 3 9 x 5 9 inches wv wv Custom Minimum 76 x 127 mm 3 x 5 inches Maximum wv wv 216 x 356 mm 8 5 x 14 inches 1 These sizes are supported as custom sizes 12 Chapter 1 Product information ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 1 3 Supported envelopes and postcards Size Dimensions Priority input tray Tray 1 Envelope 10 105 x 241 mm 4 13 x 9 49 inches Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x 229 mm 6 93 x 9 84 inches Envelope B5 176 x 250 mm 6 7 x 9 8 inches Envelope Monarch 98 x 191 mm 3 9 x 7 5 inches Postcard 100 x 148 mm 3 94 x 5 83 inches Double postcard 148 x 200 mm 5 83 x 7 87 inches NININIKIKI amp NIS NN NN N amp S amp Supported paper types and tray capacity This product has the following tray priority for feeding pr
259. y Assemblies on page 223 RM1 4724 005CN Laser scanner assembly Internal components 3 of 3 on page 231 RM1 4725 000CN Paper delivery tray assembly Assemblies on page 223 RM1 4726 000CN Fuser assembly 220v 240v Internal components 1 of 3 on page 227 RM1 4727 000CN Paper pickup assembly Internal components 2 of 3 on page 229 RM1 4932 000CN 236 Chapter7 Parts Engine controller PCA ECU 110v 220v Internal components 1 of 3 on page 227 ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Table 7 14 Numerical parts list continued Part number Description Table and page RM1 4935 000CN Motor controller PCA Internal components 3 of 3 on page 231 RM1 4936 000CN Engine controller PCA ECU 220v 240v Internal components 1 of 3 on page 227 RU5 2885 000CN Scanner spring compression Assemblies on page 223 See Control panel bezels Control panel bezel Western fax Assemblies on page 223 on page 211 See Control panel bezels Control panel bezel Asian fax Assemblies on page 223 on page 211 ENWW Numerical parts list 237 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 238 Chapter 7 Parts ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 A S
260. y which is the nonvolatile memory that can be repeatedly read from written to and erased The product has 4 MB of flash memory available for fax storage only a very small amount several kilobytes of it is used for the file system and reclamation Adding RAM does not affect the fax page storage because the product does not use RAM for storing fax pages Stored fax pages The user can reprint stored fax receive pages in case of errors For a fax send the product will re send the fax in case of errors The product will re send stored fax pages after a busy signal comm error no answer or power failure Other fax devices store fax pages in either normal RAM or short term RAM Normal RAM immediately loses its data when power is lost while short term RAM loses its data about 60 minutes after power failure Flash memory maintains its data for years without any applied power Advantages of flash memory storage ENWW Fax pages that are stored in flash memory are persistent They are not lost as a result of a power failure no matter how long the power is off Users can reprint faxes in case the print cartridge runs out of toner or the product experiences other errors while printing faxes The product also has scan ahead functionality that makes use of flash memory Scan ahead automatically scans pages into flash memory before a fax job is sent This allows the sender to pick up Fax functions and operation fax models only 67 For more informat
261. y settings Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed You can also use the print quality settings to optimize the print quality for a specific media type You can change the settings in the product properties to accommodate the types of jobs that you are printing The following settings are available depending on the printer driver that you are using e 600 dpi e FastRes 1200 NOTE Changing the resolution can change the formatting of your text Temporarily change print quality settings To change the print quality settings only for the current software program open the properties through the Print Setup menu in the program that you are using to print Change print quality settings for all future jobs amp NOTE For Macintosh instructions see the user guide For Windows 2000 1 n the Windows system tray click Start select Settings and then click Printers 2 Right click the product icon 3 Click Properties in Windows 2000 you can also click Printing Preferences 4 Change the settings and then click OK For Windows XP 1 n the Windows system tray click Start click Control Panel and then click Printers and Faxes Right click the product icon Click Properties or click Printing Preferences P 2 aw Change the settings and then click OK ENWW Print problems 157 For more information on the HP LaserJet M1522
262. y the warranty With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product ENWW Clear jams 155 For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Clear jams from the print cartridge area A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty When removing jammed media pull the jammed media straight away from the product Pulling jammed media out of the product at an angle can damage the product 1 Open the print cartridge door and remove the print cartridge ble gy A CAUTION To prevent damage to the print cartridge minimize its exposure to direct light 2 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product 3 156 Chapter 6 Problem solve ENWW For more information on the HP LaserJet M1522 visit us at www PrinterSupplies com or call 800 551 1943 Print problems Print quality problems The information in the following sections helps you identify and resolve print quality issues amp NOTE Ifyou are having copy problems see Copy problems on page 166 Improve print quality Use the print quality settings to prevent print quality problems Print qualit

HP LaserJet M1522 service manual - ENWW

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