IP-011 Parts and Service Manual
Contents
1. 2 4 IP 011 PRINTER CONTROLLER Chapter 2 Disassembly assembly O Expanding the memory MU 403 MU 404 The IP 011 is provided with 16MB memory standard specification You can expand the memory capacity up to 80MB by installing a SO DIMM card additionally into a slot on the controller board MCaution e With the memory expanded the IP 011 can rasterise more pages during waiting previous print job than before expansion e f memory overflow occurs expand the memory e When adding a DIMM card they must be all of the same type with or without parity e The memory card slot is prepared for expansion of 32MB or 64MB Installing DIMM 1 Insert the connector of DIMM obliquely N Fan u 2 5 IP 011 PRINTER CONTROLLER Chapter 2 Disassembly assembly 2 Push the end of the DIMM and lock it with levers provided on both sides of the socket The DIMM card can fit into the socket only in such a direction that the notch pro vided on the bottom of DIMM matches with the one on the socket Removing DIMM 1 Release the lock levers provided on both sides of the socket Take out the DIMM in the upper oblique direction 2 6 IP 011 PRINTER CONTROLLER Troubleshooting E Troubleshooting Chapter 3 Troubleshooting This section offers a summary of information on troubleshooting that technicians could refer to easily and would minimize the time of i2. Now rewriting the firmware starts Download Ch The printer is ready to update its controller F W This may take several minutes Please leave the printer untouched until updating complete message is displayed Press OK to continue 4 1 IP 011 PRINTER CONTROLLER Chapter 4 Appendices A message indicates that the firmware is being rewritten Rewriting printer controller FA This may take 1 or 2 minutes Please leave the printer untouched Any interuptions may cause sever problem 4 On completion of firmware renewal a message indicating the completion appears Then turn off and on the Main SW of the copier In case of failure in rewriting the firmware If rewriting the firmware fails for some reason it may be possible to redo the rewriting procedure when the error happened in file transfer from the computer Turn off and on the Main SW of the copier and try the procedure again 4 2 IP 011 PRINTER CONTROLLER Chapter 4 Appendices E Functions of parts mounted on boards SO O N ici Y D8401 POWER PC 00000000 00000000 _ X O r m oO N O0 g 4 3 IP 011 PRINTER CONTROLLER Chapter 4 Appendices O LED indicat
3. voltage parts e Do not route the power cord where it is likely to be stepped on or crushed e Carefully remove all toner and dirt adhering to any electrical units or electrodes e After part replacement or repair work route the wiring in such a way that it does not contact any burrs or sharp edges e Do not make any adjustments outside of the specified range vi Applying Isopropyl Alcohol Care should be exercised when using isopropyl alco hol due to its flammability When using alcohol to clean parts observe the following precautions e Remove power from the equipment e Use alcohol in small quantities to avoid spillage or puddling Any spillage should be cleaned up with rags and disposed of properly e Be sure that there is adequate ventilation e Allow a surface which has been in contact with alcohol to dry for a few minutes to ensure that the alcohol has evaporated completely before apply ing power or installing covers Summary It is the responsibility of every technician to use pro fessional skills when servicing Konica products There are no short cuts to high quality service Each copier must be thoroughly inspected with respect to safety considerations as part of every routine service call The operability of the copier and more importantly the safety of those who operate or service the copier are directly dependent upon the conscientious effort of each and every technician Remember when perfo
4. Interface Parallel port Centronics IEEE 1284 Amphenol male 36pin connector Network interface option KN 304 network board Network Ethernet 100BaseT 10BaseT Protocols IPX SPX NetWare LPD LPR TCP IP peer to peer TCP IP Compliant OS Windows 95 98 Windows NT 4 0 Windows 2000 to be supported Printer Language Destiny WinStyler Nozomi Ver 2 0 Printer drivers Windows 95 98 printer driver Windows NT printer driver Host computer A Windows based computer Finisher FS 107 Size 240 mm W x 160 mm H x 37 mm D Weight Approx 1 1 kg Power source 5 V 2 A or less supplied from copier Operating conditions temperature 5 55 C humidity 5 95 RH condensation not allowed Restrictive Conditions e In the Printer mode the ECK Electric Key Counter of the Konica 7020 series is not available e Although the Weekly Timer function of the Konica 7020 series is available in the Printer mode the power is not turned Off until the data output is finished when print data remains in the E RDH Notice Specifications are subject to change for improvements without no tice 1 2 IP 011 PRINTER CONTROLLER Chapter 1 Overview E Product overview O Capabilities of the IP 011 The Konica IP 011 printer controller allows you to use the Konica 7020 series copying machine as a printer connected to computers and a network It receives print jobs from computers and network and converts them into image data video data t
5. Konica SERVICE MANUAL Model IP 011 FEBRUARY 2000 CSM IP011 KONICA BUSINESS TECHNOLOGIES INC IP 011 SERVICE MANUAL FEBRUARY 2000 Used on Konica Model 7020 IMPORTANT NOTICE Because of the possible hazards to an inexperienced person servicing this equipment as well as the risk of damage to the equipment Konica Business Technolo gies strongly recommends that all servicing be per formed by Konica trained service technicians only Changes may have been made to this equipment to improve its performance after this service manual was printed Accordingly Konica Business Technologies Inc makes no representations or warranties either expressed or implied that the information contained in this service manual is complete or accurate It is under stood that the user of this manual must assume all risks or personal injury and or damage to the equipment while servicing the equipment for which this service manual is intended Corporate Publications Department 2000 KONICA BUSINESS TECHNOLOGIES INC All rights reserved Printed in U S A Contents CONTENTS Safety Precautions 1 Overview BE Producer specifications vir 1 1 0 1P 011 printer controller iaia ea en a 1 1 W Product OV SIG e caicnndd latido 1 3 O Capabilities of the IP 011 coooonocionccccccncconnonannoncccnonnnnnn nn cn rnnrnn nan nn r rca cnc rana 1 3 O Startup sequence of the 7020 series IP 011 SySteM ooocccnnnnocccononococccono
6. ble that the combination of the machine and the room air could present a hazardous combination This is because heat such as from fusing units and electrical arcs which can occur inside switches have the ability to ignite flammable substances including air When installing a machine check to see if there is anything nearby which suggests that a poten tial hazard might exist For example a laboratory might use organic compounds which when they evaporate make the room air volatile Potentially dan gerous conditions might be seen or smelled The presence of substances such as cleaners paint thin ners gasoline alcohol solvents explosives or simi lar items should be cause for concern If conditions such as these exist take appropriate action such as one of the following suggestions e Determine that the environment is controlled such as through the use of an exhaust hood so that an offending substance or its fumes cannot reach the machine e Remove the offending substance e Install the machine in a different location The specific remedy will vary from site to site but the principles remain the same To avoid the risk of injury or damage be alert for changes in the environment when performing subsequent service on any ma chine and take appropriate action Unauthorized Modifications Konica copiers have gained a reputation for being reliable products This has been attained by a combi nation of outstanding des
7. fault setting of the displayed language on the screen to anything other than English For example if attempting to change the screen language default setting toFrench using the Printer Setting gt Language Selection function the setting will default back to the factory setting English upon power down power up of the IP unit Toenablea language default other than English firmware version 2 11 or above except as note below must be installed in IP units equipped with the new NVRAM The table below provides information concerning the compatibility incompatibility of the NVRAM chips with respect tothe firmware version installed Firmware Version Old NVRAM B New NVRAM C 2 10 and below Compatible Incompatible 2 11 and above Compatible Compatible Firmware version 2 20 Special ROM is incompatible with the new NVRAM To determine which NVRAM is installed refer to the letter designator on the chip The old NVRAM chipis identified with the letter B the new chip is identified with the letter C Refer to the illustration to locate the NVRAM designator A magnify glass may be required Location of letter designator on IC2 6 2 Corporate Publishing Services
8. hat the Konica 7020 series copying machine prints out The IP 011 printer controller is characterized as follows e Built in the Konica 7020 series copying machine e Host base printer of Windows only e Printer status can be monitored and several settings can be changed from the status monitor Control Panel through parallel line e The drivers interfacing with Windows 95 98 and NT allow use of the functions of the Konica 7020 series copying machine e The KN 304 network board allows use of the IP 011 as a network printer e Use of flash memory enables to upgrade the system software through the par allel port This Service Handbook describes hardware construction disassembly and assembly procedures troubleshooting and appendixes upgrading firmware error messages etc 1 3 IP 011 PRINTER CONTROLLER Chapter 1 Overview O Startup sequence of the 7020 series IP 011 system As the IP 011 is built in the 7020 series supplying power to the IP 011 and its initialization starts as soon as you turn on the copier The startup sequence is as follows 1 You turn on the copier Supplying power to start the IP 011 starts Its CPU works to test the system memory and the system program starts running 2 The IP 011 performs system check 3 On completion of system check the contr
9. ign and a knowledgeable service force The design of the copier is extremely important It is the design process that determines tolerances and safety margins for mechanical electrical and elec tronic aspects It is not reasonable to expect individu als not involved in product engineering to know what effect may be caused by altering any aspect of the machine s design Such changes have the potential of degrading product performance and reducing safety margins For these reasons installation of any modification not specifically authorized by Konica Business Machines U S A Inc is strictly prohibited The following list of prohibited actions is not all inclu sive but demonstrates the intent of this policy e Using an extension cord or any unauthorized power cord adapter e Installing any fuse whose rating and physical size differs from that originally installed e Using wire paper clips solder etc to replace or eliminate any fuse including temperature fuses e Removing except for replacement any air filter e Defeating the operation of relays by any means such as wedging paper between contacts e Causing the machine to operate in a fashion other than as it was designed e Making any change which might have a chance of defeating built in safety features e Using any unspecified replacement parts General Safety Guidelines This copier has been examined in accordance with the laws pertaining to vario
10. ions and board status The board status can be known from the indications of the LEDs mounted on the controller board LED1 green lights Power is being supplied LED red lights Ready for data transfer O Push switch No need to operate the switch SW1 Resets system only for development purpose O Jumpers No need to use the jumpers JP1 Not installed no function JP2 For production purpose 4 4 IP 011 PRINTER CONTROLLER IP 011 PARTS Ref Ref No Part No Description No Part No Description 1 13FM73191 Auxiliary spring 10 13FM73090 Cover plate 1 2 13FM73131 Slide part lower 11 13FM73110 Spring hold plate 3 13FM73200 Electricity seal 12 13FM73170 Ground spring 2 4 13FM73140 Slide part upper 13 450011270 Screw 5 13FM 9021 Printer relay board assembly 1 14 13FM73030 Board mount plate C 6 13FM73040 Board cover plate A a 002670306 7 13FM73100 Board support plate E b 00Z113065 8 13FM 9011 Printer control board assembly c 00Z193041 9 13FM73180 Ground spring 3 d 007183042 TECHNICAL Konica BULLETIN PRODUCT IP 011 NO 1 DATE 3 16 01 For 7020 7030 suBJECT INCOMPATIBILITY BETWEEN NVRAM AND FIRMWARE A new type of NVRAM chip IC2 is being installed on the IP 011 control board and is only compatible with newer versions of firmware New chips installed in IP units below a certain firmware level will render it impossible to change the de
11. nannncnnnono canon 1 4 O Data processing of the IP 011 See data flow i 1 4 Datatflow ceil aie ei eh ee ee i da 1 5 _ 6 PR EEA 1 6 O KN 304 network board conan conan cc rn rra 1 6 2 Disassembly assmbly E ONS UCI nai a a 2 1 E Disassembly assembly procedures 2 2 O Removal installation of boards cnn ronca 2 2 Expanding the memory a 2 5 3 Troubleshooting E Troubleshooting une cintia 3 1 O Troubleshooting of the IP 011 and copier nenn 3 1 4 Appendices E Rewriting the firmware ono ncnnnnnnnnnnnnnnnncnnns 4 1 O PIreparation iii 4 1 O Procedure of rewriting the firmware non cnoncnn nana oca nan crac 4 1 In case of failure in rewriting the firmware narrar rana 4 2 E Functions of parts mounted on boards i 4 3 O LED indications and board status i 4 4 O Push S With sitios tadas 4 4 OJUIMPOS rinitis 4 4 iii IP 011 PRINTER CONTROLLER Blank page SAFETY PRECAUTIONS Installation Environment Safety considerations usually are directed toward machine design and the possibility of human error In addition the environment in which a machine is oper ated must not be overlooked as a potential safety hazard Most electrical equipment is safe when installed in a normal environment However if the environment is different from what most people consider to be nor mal it is conceiva
12. nterruption of work Troubleshooting of the IP 011 and copier Symptoms The printer icon does not ap pear on the copier s display in about 2 minutes after power on Warming up does not disap pear Initialization does not disap pear on the copier screen Printout is defective or nothing can be printed IP 011 does not start Test print can be produced but not from the parallel port Causes No power supply to IP 011 Copier is in trouble The IP 011J has not started prop erly The controller board or some boards of the copier are defec tive The controller board is inactive Software of the IP 011 is de stroyed The parallel port has something wrong or the cable is wrong or the problem is on the com puter side Actions Check if the IP 011 is connected with the copier properly Locate the cause of trouble of the copier See the column of IP 011 does not start Put the 7020 in 36 mode and perform test If it operates prop erly controller board may be failure Check the connector of the con troller board Replace the con troller board as necessary Reinstall the IP 011 s firmware Check the cables internal ex ternal Perform test using a data generator or a well proven PC I O cable Replace the con troller board as necessary 3 1 IP 011 PRINTER CONTROLLER Chapter 3 Troubleshooting Symptom Test print can be produced but not from the net
13. oller s icon appears on the copier LCD screen If printer mode is selected a message Ready to print appears O Data processing of the IP 011 See data flow When you attempt to print a document data from a computer connected the IP 011 processing will be made as follows 1 The print job comes from the computer or network to the parallel port or Ethernet port if the KN 304 is used 2 The CPU mounted on IP 011 generates the bit map image of one page to another in the image memory 3 The bit map image is transferred in the form of video signals from the image memory to the copier and printed 1 4 IP 011 PRINTER CONTROLLER Chapter 1 Overview O Data flow Computer Application Printer Tools Firman 1 Status Monitor Browser Control Panel L HTML J Printer Driver Interface IEEE1284 Network IEEE1284 Network TCP IPIPX SPX TCP PIPX SPX Printer Controller IEEE1284 Intermediate Language Interpreter Command for Printing Image Data Engine Status Printer Engine PCI Bus E RDH Memory 1 5 IP 011 PRINTER CONTROLLER Chapter 1 Overview E Option O KN 304 network board If the IP 011 is fitted with the KN 304 network board the 7020 series can be used as a remote printer from any computer belonging to a network NetWare Windows 1 6 IP 011 PRINTER CONTROLLER Assembly Disassembly Chapter 2 Disassembly assembly E Construction Connector for Connector CN501 for Con
14. rming service calls use good judgement have a watchful eye to identify safety hazards or potential safety hazards that may be pre sent and correct these problem areas as they are identified the safety of those who operate the copier as well as those who service the copier depend on it Overview Chapter 1 Overview E Product specifications IP 011 printer controller Type Built in Konica 7020 series copy machine Paper size ASR A4 A4R A5R BAR B5 B5R B6R 11 X17 8 5 x14 R 8 5 x11 8 5 x11 R 5 5 x8 5 R Paper feeding Same as copier Output stack capacity Same as copier Mode Possible dual mode of copy machine printer up to 5 jobs Next job reservation Next copy job can be reserved during print job Special printing features Printing on both faces choice of paper type zoom function choice of paper tray choice of output tray choice of print quality Alternate function sort group function staple function layout function front back cover intersheet function booklet func tion smoothing function page protection function watermark function Direction of printing portrait landscape Resolution 600 dpi Gradation 2 Number of output pages 1 999 Warm up Same as copier CPU Power PC 401GF Memory 16MB standard expandable up to 80MB option MU 403 MU 404 Cards Controller board x1 PCI intermediate board x1 KN 304 network board option 1 1 IP 011 PRINTER CONTROLLER Chapter 1 Overview
15. troller board SW KN 304 Jumper PCI Intermediate board Controller board SO DIMM slot Parallel port connector CN502 ACaution If grounding is not made securely the cards can be damaged during work Make sure to ground your body securely by using a wrist strap before starting to work 0 0 0 0 0 0 0 0 e e e e e e e Ss e e e e e e e e e e e e e e ee e e ee e e e es e e 0 i Tool e Use a phillips head screwdriver Reference information As the IP 011 is provided with a flash memory no tool is needed to replace ROM for upgrading the firmware 2 1 IP 011 PRINTER CONTROLLER Chapter 2 Disassembly assembly E Disassembly assembly procedures O Removal installation of boards 1 Remove the sliding cover 2 screws Sliding cover 2 Remove the main cover 11 screws main cover 2 2 IP 011 PRINTER CONTROLLER Chapter 2 Disassembly assembly 4 Remove the top panel fixtures 4 screws Top panel fixtures 5 Remove the board unit and the side cover of the copying machine side all together 7 screws e When installing push the plate spring to the inside 6 Pull off the controller board at the connector CN2 on the PCI Intermediate board fitted to the side cover 2 3 IP 011 PRINTER CONTROLLER Chapter 2 Disassembly assembly 7 Remove the PCI Intermediate board 4 screws 8 To install reverse the removal procedure
16. us product safety regula tions prior to leaving the manufacturing facility to protect the operators and service personnel from injury However as with any operating device compo nents will break down through the wear and tear of everyday use as will additional safety discrepancies be discovered For this reason it is important that the technician periodically performs safety checks on the copier to maintain optimum reliability and safety The following checks not all inclusive should be made during each service call CAUTION Avoid injury Ensure that the copier is disconnected from its power source before continu ing e Look for sharp edges burrs and damage on all external covers and copier frame e Inspect all cover hinges for wear loose or bro ken e Inspect cables for wear frays or pinched areas e Ensure that the power cord insulation is not dam aged no exposed electrical conductors e Ensure that the power cord is properly mounted to the frame by cord clamps e Check the continuity from the round lug GND of the power cord to the frame of the copier ensure continuity An improperly grounded machine can cause an electrically charged machine frame Safeguards During Service Calls Confirm that all screws parts and wiring which are removed during maintenance are installed in their original positions e When disconnecting connectors do not pull the wiring particularly on AC line wiring and high
17. work port Test print can be produced and all ports are good but user jobs cannot be printed 3 2 IP 011 PRINTER CONTROLLER Possible causes The network board is inactive or not installed properly Some software error has hap pened Actions Examine the network card Check all connectors Replace the net work board as necessary IP 011 s software or application program has something wrong Save the file which failed to be printed in the disk and analyze the problem by suitable means Appendices Chapter 4 Appendices E Rewriting the firmware The IP 011 is equipped with flash ROM and the firmware can be upgraded via the parallel port O Preparation e Connect the IP 011 through a parallel cable to the computer that is used to upgrade the firmware e Prepare the replacing firmware in the hard disk of the computer or in the form of CD ROM e Turn on the copier s main and auxiliary powers O Procedure of rewriting the firmware 1 On the monitor screen of the computer click the Start button Click and select MS DOS Prompt from Program The MS DOS prompt appears 2 Responding to the MS DOS prompt designate the folder where the firmware is held Execute a COPY command and press the Enter key lt Example gt C copy filename xxx Ipt1 b 3 On completion of file transfer from the computer a message indicating the completion of transfer appears on the copier LCD control panel Press the OK button
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