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allison warranty information booklet

1. 15 Production Change rii ee nyaris ue sg su ees 15 Warranty Repair 15 CUSTOMER SERVICE 16 Owner Assistance 16 Allison Transmission Region 19 SERVICE LITERATURE so re 53442 ra S t Ee pre ce sa s 21 MAINTENANCE 22 INTRODUCTION Allison Transmission This booklet contains warranty information applicable to the transmission you have purchased There are instances that require information located on the transmission nameplate Shown here is a transmission nameplate which contains a sample serial number and model number Allison Transmission 0 Y General Motors Corp Indianapolis Indiana USA 01 XXX 02 XXX 05 XXX 10 XXX 14 XXXX 15 XXX 20 XXX 21 750 24 31 XXX O 34 XXX 39 XXX 50 XXX Model XXX XXXXXXXX SIN XXXXXXXXXX 98XXX TIDX BEFORE JULY 2005 V05116 01 General Motors Corp Indianapolis Indiana USA O Allison Transmission EXXXXXX TIDA XXXXSP S N 6510 ON AFTER JULY 2005 V10410 00 00 The nameplate location of each transmission covered by this booklet is listed in Table 1 The location is viewed from the rear of the transmission Table 1 Nameplate Location EVS HS MHS PTS RDS TRV SP DPIM ESS H 40 50 EP TM Transmission Models Location AT B MT
2. L Unlimited Intercity Bus AT 1 1 96 3 Years 100 P amp L Unlimited Tour Coach B 210 1 5 2004 2 Years 100 P amp L Unlimited B 220 1 5 2004 2 Years 100 P amp L Unlimited B 300 1 1 93 2 Years 100 P amp L Unlimited B 400 B 500 1 1 94 2 Years 100 P amp L Unlimited HT 1 1 95 2 Years 100 P amp L 200 000 MT 1 1 96 2 Years 100 P amp L 100 000 T250 1 1 2001 1 Year 100 amp Unlimited T260 1 1 2001 1 Year 100 P amp L Unlimited T265 1 1 2001 1 Year 100 P amp L Unlimited T270 1 1 2001 2 Years 100 P amp L Unlimited T280 1 1 2001 2 Years 100 P amp L Unlimited T310 1 1 2001 2 Years 10096 P amp L Unlimited Intercity Bus T325 1 1 2001 2 Years 10096 P amp L Unlimited Tour Coach T350 1 1 2001 2 Years 100 P amp L Unlimited T375 1 1 2001 2 Years 100 P amp L Unlimited T425 1 1 2001 2 Years 10096 P amp L Unlimited T450 1 1 2001 2 Years 100 P amp L Unlimited T525 1 1 2001 2 Years 100 P amp L Unlimited Table 3 On Highway Limited Warranty for Participating OEM New Products cont d Effective Coverage Mileage Vocations Models Date Length Terms Limit Other Bus 1000 PTS 1 1 2004 3 Years 100 P amp L 0 Suburban Bus 1000 Series 1 1 99 Years 100 P amp L Unlimited Shuttle Bus 2000 Series 1 1 99 3 Years 100 P8L Unlimited Book Mobile 2100 PTS 1 1 2004 3 Years 100 P amp L 0 Me
3. L Unlimited Towing 3000 HS 1 1 2004 2 Years 100 P amp L Unlimited 3000 RDS 1 1 2004 2 Years 100 P amp L Unlimited 4000 HS 1 1 2004 2 Years 100 P amp L Unlimited 4000 RDS 1 1 2004 2 Years 100 P amp L Unlimited 4500 HS 1 1 2004 2 Years 100 P amp L Unlimited 4500 RDS 1 1 2004 2 Years 100 P amp L Unlimited 4700 RDS 1 1 2004 2 Years 100 P amp L Unlimited AT 1 1 96 3 Years 100 P amp L Unlimited HD 9 1 93 2 Years 100 P amp L Unlimited HT 1 1 95 2 Years 100 P amp L Unlimited MD 9 1 91 2 Years 100 P amp L Unlimited MT 1 1 96 2 Years 100 P amp L Unlimited AMBULANCE EMERGENCY VEHICLE USE ONLY 1000 EVS 9 1 2002 5 Years 100 P amp L Unlimited 2100 EVS 9 1 2002 5 Years 100 P amp L Unlimited 2200 EVS 9 1 2002 5 Years 100 P amp L Unlimited 2350 EVS 6 1 2006 5 Years 100 amp Unlimited 2500 EVS 9 1 2002 5 Years 100 P amp L Unlimited 2550 EVS 6 1 2006 5 Years 100 P amp L Unlimited 3000 EVS 9 1 2002 5 Years 100 P amp L Unlimited 3500 EVS 9 1 2002 5 Years 100 P amp L Unlimited 4000 EVS 9 1 2002 5 Years 100 P amp L Unlimited On Highway 4500 EVS 9 1 2002 5 Years 100 P amp L Unlimited Truck 4700 EVS 9 1 2002 5 Years 100 P amp L Unlimited 4800 EVS 9 1 2002 5 Years 100 P amp L Unlimited Agriculture All Products 3 Years 100 P amp L oe ours Obtaining Repairs To obtain warranty
4. MD HT HD MH CLBT 750 1000 Series 2000 Series 2400 Series Right Side of Transmission Case V730 1 Left Side of Transmission Case NOTICE TO PURCHASER OF ALLISON TRANSMISSIONS INSTALLED IN VEHICLES SOLD OUTSIDE THE U S Vehicles may be equipped with odometers reading in kilometers To convert warranty and maintenance mileage limitations to kilometers refer to Table 2 Table 2 Warranty and Maintenance Mileage Kilometer Conversion Miles Kilometers Miles Kilometers 4 000 6 400 40 000 64 000 6 000 9 600 50 000 80 000 10 000 16 000 60 000 96 000 12 500 20 000 70 000 112 000 20 000 32 000 80 000 128 000 25 000 40 000 90 000 144 000 30 000 48 000 100 000 160 000 Owner s Name Transmission Serial No Transmission Model No Date of Delivery Miles km at Delivery Date Local Service Outlet Name Phone No Service Manager LIMITED WARRANTY ON NEW ALLISON TRANSMISSIONS Allison USED IN ON HIGHWAY VEHICLE APPLICATIONS Transmission TERMS OF COVERAGE Uses This warranty covers new model AT B MD HT HD MH 1000 Series 2000 Series 2400 Series BUS EVS HS MH PTS RDS TRV SP H 40 50 EP DPIM ESS and V 700 Allison transmissions referred to as transmission manufactured by Allison Transmission which are used in on highway vehicle applications Repairs Covered The warranty covers repairs or replacement at All
5. Re ee e heh E ae 3 On Highway Limited Warranty for Participating OEM New Products 4 Obtaining Repairs 8 Transmission Removal and Reinstallati0N 8 Warranty Period see P e Ris 8 WARRANTY DOES NOT COVER 8 Damage Due to Accident Misuse or Alteration 8 Chassis Body and 9 Damage Caused by Lack of Maintenance or by the Use of Transmission Fluid not Recommended in the Operator s Manual 9 Maintenances 32 22 osea te Be wavered ain t ERA RSS ER wae trae 9 Repairs by Unauthorized Dealers 9 Use of Other Than Genuine Allison Transmission Parts 9 Extra Expenses usa a wees 10 Denied Party Ownership 10 Other Terms Applicable to Consumers as Defined by the Magnuson Moss Warranty Act 10 Questions 2 M be Les BENE si nl 11 OEM SPECIFIC PROGRAM COVERAGE BEYOND WARRANTY 12 EXTENDED TRANSMISSION COVERAGE 13 ETCG EligibilitY gt sad ace 13 ETC Agreement usu i uu er ea ews Related 14 ETC Coverage ta e RR RM Cay uwa ns 14 ETC Coverage Prices 14 POLICY ON OWNER 15 Maintenance Services
6. amp L Unlimited V 9 1 88 2 Years 100 P amp L 0 Table 3 On Highway Limited Warranty for Participating OEM New Products cont d Effective Coverage Mileage Vocations Models Date Length Terms Limit Motorhome 1000 MH 1 5 2004 2 Years 100 P amp L 80 000 1000 Series 1 1 99 3 Years 100 P amp L Unlimited 2000 MH 1 1 2001 3 Years 100 P amp L Unlimited 2000 Series TM 1 1 99 3 Years 100 P amp L Unlimited 2100 MH 1 5 2004 2 Years 100 P amp L 80 000 2200 MH 1 5 2004 2 Years 100 P amp L 80 000 2350 MH 6 1 2006 2 Years 100 P amp L 80 000 2400 Series 1 1 99 3 Years 100 P amp L Unlimited 2500 MH 1 5 2004 2 Years 100 P amp L 80 000 2550 MH 6 1 2006 2 Years 100 P amp L 80 000 3000 MH 1 5 2004 2 Years 100 P amp L 80 000 3000 MH 1 1 2000 5 Years 100 P amp L Unlimited 4000 MH 1 5 2004 2 Years 100 P amp L 80 000 4000 MH 1 1 2000 5 Years 100 P amp L Unlimited AT 1 1 96 3 Years 100 P amp L Unlimited B 400 B 500 1 1 94 2 Years 100 P amp L Unlimited HD 9 1 93 2 Years 100 P amp L Unlimited HT 1 1 93 2 Years 100 P amp L Unlimited MD 9 9 91 2 Years 100 P amp L Unlimited MT 1 1 96 2 Years 100 P amp L Unlimited Truck 3000 TRV 6 3 2002 2 Years 100 P amp L Unlimited Recreational 3200 TRV 6 3 2002 2 Years 100 P amp L Unlimited Vehicle 4000 TRV 6 3 2002 2 Years 100 P amp
7. offered by Allison Transmission presents the opportunity to buy additional service protection beyond the warranty period ETC helps give added control over the cost of vehicle ownership and improved residual value at trade in COVERAGE Transmission EXTENDED TRANSMISSION Allison ETC Eligibility Most Allison automatic transmissions purchased at retail for use in on highway vehicle applications are eligible for coverage ETC may be purchased only within 12 months after delivery of the vehicle to the first retail purchaser COVERAGE REQUIREMENTS Use of an Allison Approved TES 295 transmission fluid and Genuine Allison Filters is required Failure to use Allison Approved TES 295 transmission fluid and Genuine Allison Filters will result no coverage for repair beyond Standard Limited Warranty coverage Transmissions that are not OEM factory filled with Allison Approved TES 295 transmission fluid and Genuine Allison Filters must have Allison Approved TES 295 transmission fluid and Genuine Allison Filters installed at the time of Extended Transmission Coverage purchase Transmissions that are not OEM factory filled with Allison approved TES 295 transmission fluid or transmissions operating with non TES 295 fluids must be drained and filled with Allison Approved TES 295 transmission fluid to achieve 100 concentration One Hundred percent concentration is not achieved until the second consecutive fluid change using Allison approved TE
8. repairs take the vehicle to any Allison Transmission distributor or authorized dealer within a reasonable amount of time and request the needed repairs Allow a reasonable amount of time for the distributor or dealer to perform necessary repairs Transmission Removal and Reinstallation Labor costs for transmission removal and reinstallation when necessary to make a warranty repair are covered by the warranty Warranty Period The warranty period for all coverages shall begin on the date the transmission is delivered to the first retail purchaser with the following exception Demonstration Service A transmission in a new truck or bus may be demonstrated to a total of 5000 miles 8000 kilometers If the vehicle is within this limit when sold to a retail purchaser the warranty start date is the date of purchase Normal warranty services are applicable to the demonstrating dealer Should the truck or bus be sold to a retail purchaser after these limits are reached the warranty period begins on the date the vehicle was first placed in demonstration service and the purchaser is entitled to the remaining warranty WARRANTY DOES NOT COVER Damage Due To Accident Misuse or Alteration Defects and damage caused as the result of any of the following are not covered Flood collision fire theft freezing vandalism riot explosion or object striking the vehicle Misuse of the vehicle Installation into unapproved applicatio
9. the problem with a member of management from the distributorship or dealership Frequently complaints are the result of a breakdown in communication and can be quickly resolved by a member of management If you have already discussed the problem with the Sales or Service Manager contact the General Manager All Allison Transmission dealers are associated with an Allison Transmission distributor If the problem originates with a dealer explain the matter to a management member of the distributorship with whom the dealer has his service agreement The dealer will provide his Allison Transmission distributor s name address and telephone number on request Step Two Contact the Allison Transmission Regional Office When it appears the problem cannot be readily resolved at the distributor level without additional assistance contact the Allison Technical Assistance Center at 800 252 5283 They will place you in contact with the Regional Customer Support Manager for your area For prompt assistance please have the following information available Name and location of authorized distributor or dealer Type and make of vehicle equipment Transmission model number serial number and assembly number if equipped with electronic controls also provide the Transmission Control Module TCM assembly number Transmission delivery date and accumulated miles and or hours of operation Nature of problem Chronological summary of yo
10. 0 1 1 94 3 Years 100 P amp L Unlimited HD 9 1 93 3 Years 100 P amp L Unlimited HT 3 1 88 3 Years 100 P amp L Unlimited MD 9 1 91 3 Years 100 P amp L Unlimited MT 3 1 88 3 Years 100 P amp L Unlimited Transit Bus 1000 Series 1 1 99 3 Years 100 P amp L Unlimited 2000 Series 1 1 99 3 Years 100 P amp L Unlimited 2400 Series 1 1 99 3 Years 100 P amp L Unlimited AT 1 1 96 3 Years 100 P amp L 150 000 B 210 1 1 2004 2 Years 100 P amp L Unlimited B 220 1 1 2004 2 Years 100 P amp L Unlimited B 300 1 1 93 2 Years 100 P amp L Unlimited B 400 B 500 1 1 94 2 Years 100 P amp L Unlimited H 40 EP System 1 1 2003 2 Years 100 P amp L Unlimited 50 EP System 1 1 2003 2 Years 100 P amp L Unlimited HT 9 1 88 2 Years 100 P amp L 0 MT 9 1 88 2 Years 100 P amp L 0 T250 1 1 2001 1 Year 100 P amp L Unlimited T260 1 1 2001 1 Year 100 P amp L Unlimited T265 1 1 2001 1 Year 100 P amp L Unlimited T270 1 1 2001 2 Years 100 P amp L Unlimited T280 1 1 2001 2 Years 100 P amp L Unlimited T310 1 1 2001 2 Years 100 P amp L Unlimited T325 1 1 2001 2 Years 100 P amp L Unlimited T350 1 1 2001 2 Years 100 P amp L Unlimited T375 1 1 2001 2 Years 100 P amp L Unlimited T425 1 1 2001 2 Years 100 P amp L Unlimited T450 1 1 2001 2 Years 100 P amp L Unlimited T525 1 1 2001 2 Years 100 P
11. O Allison Transmission SION TECHNOLOGY WARRANTY INFORMATION ON HIGHWAY VEHICLE APPLICATIONS SEO100EN TECHNICAL PUB 2004 AUGUST Rev 1 2005 January Wa ty Rev 2 2006 June Rev 3 2006 October j Rev 4 2007 August nfo rm ati O L Rev 5 2009 April Rev 6 2011 October SE0100EN Allison Transmission For Transmissions Used In On Highway Applications IMPORTANT This booklet contains warranty information for Allison On Highway Transmissions It provides the starting dates and mileage same as vehicle delivery date and mileage of each transmission warranty Keep it with the vehicle and make it available to any authorized Allison Transmission distributor or service dealer if warranty work is required 65 Allison Transmission Allison Transmission Inc P O Box 894 Indianapolis Indiana 46206 0894 www allisontransmission com Printed USA Copyright 2011 Allison Transmission Inc TABLE OF CONTENTS Page INTRODUCTION or 2 22 ee 1 Notice to Purchaser of Allison Transmissions Installed in Vehicles Sold Outside the 5 2 LIMITED WARRANTY ON NEW ALLISON TRANSMISSIONS USED IN ON HIGHWAY VEHICLE APPLICATIONS 3 Terms of Coverage creo plita lisasta nn 3 USOS a A S Qa E OPS T 3 Repairs Covered 3 TOWING 2 ola in dl erbe gea ede pe 3 Payment Tems coin ken ed
12. S 295 transmission fluid The second consecutive fluid change must be achieved at the time of Extended Transmission Coverage purchase ETC Agreement The ETC for Allison Transmissions extends the coverage period of the standard new product warranty and or provides that Allison Transmission will pay up to 100 percent of parts and labor expenses for covered repairs depending on the selected coverage The ETC begins at the expiration of the 100 percent parts and labor portion of the standard new product warranty or OEM specific program coverage if applicable and extends to the time specified by the coverage selected Coverage time is measured from the end of the standard warranty period or OEM specific program coverage if applicable The ETC for Allison automatic transmissions provides only for conditions resulting from any part covered by the Agreement that fails to perform due to defects in materials or workmanship Except for the term of the service protection and or the adjustment charge the terms conditions and limitations of the standard new product warranty continue to apply to the ETC coverage ETC Coverage ETC may be available for purchase on your Allison Transmission You may purchase this additional coverage from any Allison authorized Distributor or Dealer Location ETC Coverage Prices The suggested retail price is established for each transmission model application combination for each of the three coverages available
13. The ETC price is based on the application of the vehicle for which the transmission model was purchased and whether the transmission includes any OEM specific program coverage beyond standard warranty Prices and or coverage are subject to change without notice For current prices and coverage information consult www allisontransmission com or your authorized Allison Transmission distributor service dealer or Allison Transmission Regional Office POLICY ON OWNER SERVICE Allison Transmission MAINTENANCE SERVICES Proper maintenance and care of the transmission will help achieve lower overall operating costs Use of recommended lubricants and regular maintenance performed by competent service personnel will help avoid conditions arising from neglect which are not covered by Allison Transmission new product warranties The maintenance services described in the applicable Driver s Handbook Owner s Operators s Manual or Owner s Driver s Guide should be performed by an authorized Allison Transmission service outlet or any qualified service outlet at the time and or mileage intervals stated PRODUCTION CHANGE Allison Transmission reserves the right to make changes s in design or add improvement s to the products at any time without incurring any obligations to install same on products previously purchased Authorized service outlets reserve a similar right WARRANTY REPAIR ORDER For the owner s records the authorized s
14. cement of filters screens and transmission fluid is not covered and is the owner s responsibility Repairs by Unauthorized Dealers Defects and damage caused by a service outlet that is not an authorized Allison Transmission distributor or dealer are not covered Use of Other Than Genuine Allison Transmission Parts Defects and damage cause by the use of parts that are not genuine Allison Transmission parts are not covered Extra Expenses Economic loss and extra expenses are not covered Examples include but are not limited to Loss of vehicle use Inconvenience Storage Payment for loss of time or pay Vehicle rental expense Lodging meals or other travel expenses Denied Party Ownership Warranty repair parts and labor costs are not reimbursed to any participating or non participating OEMs dealers or distributors who perform warranty work for or on behalf of end users identified by the United States as being a denied party or who are citizens of sanctioned or embargoed countries as defined by the U S Department of Treasury Office of Foreign Assets Control Furthermore warranty reimbursements are not guaranteed if the reimbursement would be contrary to any United States export control laws or regulations as defined by the U S Department of Commerce the U S Department of State or the U S Department of Treasury Other Terms Applicable to Consumers as Defined by the Magnuson Moss Warranty Ac
15. dical Lab 2200 PTS 1 1 2004 3 Years 100 P amp L 0 Church Bus 2350 PTS 6 1 2006 3 Years 100 P amp L 0 Private Academy 2400 Series 1 1 99 3 Years 100 P amp L Unlimited Mobile Command 2500 PTS 1 1 2004 3 Years 100 P amp L 0 2550 PTS 6 1 2006 3 Years 100 P amp L 0 3000 PTS 1 1 2004 3 Years 100 P amp L 0 AT 1 1 96 3 Years 100 amp Unlimited B 300 1 1 93 2 Years 100 P amp L Unlimited B 400 B 500 1 1 94 2 Years 100 P amp L Unlimited HT 1 1 95 2 Years 100 amp Unlimited MT 1 1 96 2 Years 100 P amp L Unlimited V 9 1 1988 2 Years 100 P amp L 100 000 Fire Apparatus 1000 EVS 9 1 2002 5 Years 100 P amp L Unlimited 1000 Series 1 1 99 3 Years 100 amp Unlimited 2000 Series TM 1 1 99 3 Years 100 amp Unlimited 2100 EVS 9 1 2002 5 Years 100 P amp L Unlimited 2200 EVS 9 1 2002 5 Years 100 P amp L Unlimited 2350 EVS 6 1 2006 5 Years 100 P8L Unlimited 2400 Series TM 1 1 99 Years 100 P amp L Unlimited 2500 EVS 9 1 2002 5 Years 100 P amp L Unlimited 2550 EVS 6 1 2006 5 Years 100 P amp L Unlimited 3000 EVS 9 1 2002 5 Years 100 P amp L Unlimited 3500 EVS 9 1 2002 5 Years 100 P amp L Unlimited 4000 EVS 9 1 2002 5 Years 100 P amp L Unlimited 4500 EVS 9 1 2002 5 Years 100 P amp L Unlimited 4700 EVS 9 1 2002 5 Years 100 P amp L Unlimited 4800 EVS 9 1 2002 5 Years 100 P amp L Unlimit
16. ed AT 1 1 96 3 Years 100 amp Unlimited HD 9 1 93 5 Years 100 P amp L Unlimited Fire Apparatus TPE ELEC 3 1 86 5 Years 100 P amp L Unlimited HT 700 HYDR 1 1 95 2 Years 100 P amp L Unlimited UNITS MD 9 1 91 2 Years 100 P amp L Unlimited MT 1 1 96 2 Years 100 P amp L Unlimited On Highway 1000 HS 1 1 2004 3 Years 100 P amp L Unlimited Truck 1000 RDS 1 1 2004 3 Years 100 P amp L Unlimited Ambulance 1000 Series 1 1 99 Years 100 P amp L Unlimited Armored Car 2000 Series 1 1 99 Years 100 P amp L Unlimited Table 3 On Highway Limited Warranty for Participating OEM New Products cont d Effective Coverage Mileage Vocations Models Date Length Terms Limit Beverage 2100 HS 1 1 2004 3 Years 100 P amp L Unlimited Dump 2100 RDS 1 1 2004 3 Years 100 P amp L Unlimited Linehaul 2200 HS 1 1 2004 3 Years 100 P amp L Unlimited Livestock Hauler 2200 RDS 1 1 2004 3 Years 100 amp Unlimited Mixers 2350 HS 6 1 2006 3 Years 100 P amp L Unlimited Moving Van 2350 RDS 6 1 2006 3 Years 100 P8L Unlimited Municipal 2400 Series TM 1 1 99 3 Years 100 P amp L Unlimited P amp D 2500 HS 1 1 2004 3 Years 100 P amp L Unlimited Recycling 2500 RDS 1 1 2004 3 Years 100 amp Unlimited Refuse 2550 HS 6 1 2006 3 Years 100 P amp L Unlimited Shorthaul LTL 2550 RDS 6 1 2006 3 Years 100 P amp
17. ervice outlet will provide a copy of the warranty repair order listing all warranty repairs performed Allison CUSTOMER SERVICE Transmission OWNER ASSISTANCE The satisfaction and goodwill of the owners of Allison transmissions are of primary concern to Allison Transmission its distributors and their dealers As an owner of an Allison transmission there are service locations throughout the world that are eager to meet your parts and service needs with Expert service by trained personnel Emergency service 24 hours a day in many areas Complete parts support Sales teams to help determine your transmission requirements Product information and literature Normally any situation that arises in connection with the sale operation or service of your transmission is handled by the distributor or dealer in your area Check the telephone directory for the Allison Transmission service outlet nearest you or use Allison Transmission s Sales and Service Locator tool on the Allison Transmission web site at www allisontransmission com You may also refer to Allison Transmission s Worldwide Sales and Service Directory SA2229EN We recognize however that despite the best intentions of everyone concerned misunderstandings may occur To further assure your complete satisfaction we have developed the following three step procedure to be followed in the event a problem has not been handled satisfactorily Step One Discuss
18. informational publications including Mechanics Tips Parts Catalogs Troubleshooting Manuals and Service Manuals DRIVING TRANSMISSION TECHNOLOGY em Allison SE0100EN 201110 Printed in USA Transmission
19. ison Transmission s option to correct any transmission malfunction resulting from defects in materials or workmanship occurring during the warranty period Necessary repairs or replacements will be performed using the method Allison Transmission determines most appropriate under the circumstances Allison remanufactured parts and or transmissions may be used for the warranty repairs or replacements Towing Towing is covered to the nearest Allison Transmission distributor or authorized Dealer only when necessary to prevent further damage to your transmission Payment Terms Warranty repairs including parts and labor are covered per the schedule shown in Table 3 Table 3 On Highway Limited Warranty for Participating OEM New Products Effective Coverage Mileage Vocations Models Date Length Terms Limit School Bus 1000 PTS 1 1 2004 3 Years 100 P amp L 100 000 1000 Series TM 1 1 99 3 Years 100 P amp L Unlimited 2000 Series TM 1 1 99 3 Years 100 P amp L Unlimited 2100 PTS 1 1 2004 3 Years 100 P8L 0 2200 PTS 1 1 2004 3 Years 100 P amp L 0 2350 PTS 6 1 2006 3 Years 100 P amp L 100 000 2400 Series 1 1 99 3 Years 100 P amp L Unlimited 2500 PTS 1 1 2004 3 Years 100 P amp L 0 2550 PTS 6 1 2006 3 Years 100 P amp L 0 3000 PTS 1 1 2004 3 Years 100 P amp L 0 AT 3 1 88 3 Years 100 P amp L Unlimited B 300 1 1 93 3 Years 100 P amp L Unlimited B 400 B 50
20. lison Transmission distributor or dealer or write to Allison Transmission Inc P O Box 894 Indianapolis IN 46206 0894 Attention Warranty Administration PF9 Some states do not allow limitations on how long an implied warranty will last or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you OEM SPECIFIC PROGRAM Allison COVERAGE BEYOND Transmission WARRANTY Certain Allison transmissions built after July 1 2006 include additional coverage beyond the standard warranty period dependent on the Original Equipment Manufacturer OEM which manufactured the vehicle This OEM specific program coverage is provided at no extra cost to the end user and does not require registration Consult with your OEM or authorized Allison Transmission distributor or dealer to confirm whether your transmission carries this coverage This additional OEM specific program coverage requires continued use of genuine Allison filters and an Allison approved TES 295 automatic transmission fluid An Allison approved TES 295 automatic transmission fluid is installed in these transmissions at the OEM and must be continued to be used Failure to use genuine Allison filters and an Allison approved TES 295 automatic transmission fluid will result in forfeiture of this OEM specific program coverage beyond the standard warranty period An Extended Transmission Coverage ETC
21. ns and installations Alterations or modifications to the transmission or the vehicle Damage resulting from improper storage refer to long term storage procedure outlined in the applicable Allison Service Manual Anything other than defects in Allison Transmission material or workmanship NOTE This warranty is void on transmissions currently used in vehicles or previously titled as salvaged scrapped junked or totaled Chassis Body and Components The chassis and body company assemblers and other component and equipment manufacturers are solely responsible for warranties on the chassis body component s and equipment they provide Any transmission repair caused by an alteration s made to the Allison transmission or the vehicle which allows the transmission to be installed or operated outside of the limits defined in the appropriate Allison Installation Guideline is the sole the responsibility of the entity making the alteration s Damage Caused by Lack of Maintenance or by the Use of Transmission Fluid not Recommended in the Operator s Manual Defects and damage caused by any of the following are not covered Failure to follow the recommendations of the maintenance schedule intervals applicable to the transmission Failure to use transmission fluids approved by Allison Transmission or to maintain the transmission fluid levels recommended in the Operator s Manual Maintenance Normal maintenance such as repla
22. rlands Mailing Address P O Box 1225 3360 BE Sliedrecht The Netherlands Phone 31 78 6422 100 Phone 31 78 6422 Ext Fax 31 78 6422 167 ASIA PACIFIC Allison Transmission China 68 Ri Bin Road B Section Wai Gao Qiao Free Trade Zone Shanghai 200131 China Phone 86 21 5869 8808 Phone 86 21 5869 Ext Fax 86 21 5869 7780 KOREA Allison Transmission Korea 18Fl Taesoek Bldg 275 5 Yangjae dong Seocho ku Seoul 137 895 Korea Phone 82 2 3497 0401 Fax 82 2 3497 0457 JAPAN Allison Transmission Japan Shinagawa East One Tower 3F 2 16 1 Konan Minato ku Tokyo 108 0075 Japan Main Phone 81 3 6718 1660 Phone 81 3 6718 Ext Fax 81 3 6718 1661 CHINA Allison Transmission China Rm319 Block C Guo Men Building 1 Zuo Zhuang Chao Yang District Beijing 100028 China Phone 86 10 6468 6800 Fax 86 10 6468 5155 AUSTRALIA Allison Pacific Pty Ltd Application Engineering amp Customer Support P O Box 1580 Gawler SA Australia 5118 Phone 08 8523 3302 Allison Transmission Australia Lot 1 Ferrers Road Eastern Creek NSW P O Box 28 Bringelly NSW 2556 Australia Phone 61 2 9676 1004 Fax 61 2 9672 1122 SINGAPORE Allison Transmission Singapore Pte Ltd 10L Enterprise Road Singapore 629837 Phone 65 6578 9100 Fax 65 6578 9109 20 SERVICE LITERATURE Allison Transmission Additional service literature is available that provides fully illustra
23. t This warranty gives you specific legal rights and may also have other rights which vary from state to state Allison Transmission does not authorize any person to create for it any other obligation or liability in connection with these transmissions Questions NOTE Any implied warranty of merchantability or fitness for a particular purpose applicable to these transmissions is limited in duration to the duration of this written warranty Performance of repairs and necessary adjustments is the exclusive remedy under this written warranty or any implied warranty Allison Transmission shall not be liable for incidental or consequential damage such as but not limited to lost wages or vehicle rental expenses resulting from breach of this written warranty or any implied warranty NOTE This warranty is the only warranty applicable to the Allison Transmission models listed in this booklet and is expressly in lieu of any other warranties expressed or implied including any implied warranty of merchantability or fitness for a particular purpose Allison Transmission does not authorize any person to create for it any other obligation or liability in connection with such transmissions Allison Transmission shall not be liable for incidental or consequential damages resulting from breach of this warranty or any implied warranty If you have any questions regarding this warranty or the performance of warranty obligations you may contact any Al
24. ted instructions for the operation maintenance service overhaul and parts support of your transmission Operator s Manual Mechanic s Tips Service Manual Parts Catalog Technician s Guide Troubleshooting Manuals These publications may also be ordered on the web by visiting the Allison Transmission publications web site WEB www allisontransmissionpublications com FAX 317 471 4996 TOLL FREE 888 666 5799 INTERNATIONAL 317 471 4995 surcharge will be applied for orders placed via phone or FAX For more infomation about Alllison products please visit www allisontransmission com 21 Allison MAINTENANCE RECORD Transmission DATE MILES KILOMETERS SERVICE PERFORMED 22 DATE MILES KILOMETERS SERVICE PERFORMED 23 DATE MILES KILOMETERS SERVICE PERFORMED 24 DATE MILES KILOMETERS SERVICE PERFORMED 25 DATE MILES KILOMETERS SERVICE PERFORMED 26 TECHNICAL PUB Information highway Visit www allisontransmissionpublications com for a comprehensive library of
25. ur transmission s history Step Three Contact the Home Office If you are still not satisfied after contacting the Regional Customer Support Manager present the entire matter to the Home Office by writing to the following address Allison Transmission Inc Manager Warranty Administration PO Box 894 Mail Code PF9 Indianapolis IN 46206 0894 The inclusion of all pertinent information assists the Home Office in expediting the matter When contacting the Home Office please keep in mind that ultimately the problem will likely be resolved at the distributorship or dealership using their facilities equipment and personnel Therefore it is suggested that Step One be followed when experiencing a problem Your purchase of an Allison Transmission product is greatly appreciated and it is our sincere desire to assure complete satisfaction ALLISON TRANSMISSION REGION OFFICES WORLDWIDE HEADQUARTERS NORTH AMERICA Allison Transmission Inc 4700 West 10th Street Indianapolis IN 46222 Mailing Address Mail Code PF9 P O Box 894 Indianapolis IN 46206 0894 Phone 800 524 2303 Fax 317 242 3123 SOUTH AMERICA Allison Transmission Brasil Rua Agostinho Togneri 57 Jardim Jurubatuba Santo Amaro Sao Paulo SP Brazil CEP 04690 090 Phone 55 11 5633 2599 Phone 55 11 5633 Ext Fax 55 11 5633 2550 EUROPE MIDDLE EAST AFRICA AND INDIA Allison Transmission Europe B V Baanhoek 188 3361 GN Sliedrecht The Nethe

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