PROFITEER POPCORN MACHINE SERVICE MANUAL
Contents
1. CAUTION If the corn has dried out it may not finish popping at normal temperature and the light may appear to go out early DO NOT ADJUST KETTLE TEMPERATURE BASED ON POOR QUALITY CORN CAUTION Do not adjust the temperature so high that the pan smokes at the end of the popping cycle If set too high over 500 F or 260 C the kettle can become a serious fire hazard 5 BEGIN SERIAL NO 0404000 PT14 M A E S H Your final setting should allow the indicator light to cycle off 10 to 20 seconds prior to dumping the kettle I Observe two or three cycles of correct operation to be certain everything is working correctly 2 Kettle Removal To remove the kettle assembly perform the following operations A Unplug the popcorn machine from the power supply B Unplug the kettle from the top of the machine by twisting and pulling the plug out of the receptacle C Remove the kettle retaining spring to release the kettle A D Use proper lifting techniques when removing the kettle assembly to avoid injury to back E Slide kettle away from you towards the front of the machine F Turn the kettle upside down and remove the screws that clamp the flexible conduit where it enters the pan G Remove the nuts on the retainer H Lift the retainer off the kettle and feed cable in through fitting If carbon has formed careful tapping with a wood or other soft faced hammer around the edge of the retainer will break it loose I When2. the kettle The kettle agitator assembly should be removed weekly for thorough cleaning H The stirrer blade is disassembled by removing the lifting cover pulling up the counterweight and then lifting the stirrer blade and pulling out Pull down the counterweight and cover until they come off of agitator shaft I Clean all parts thoroughly making sure to use Cretors Kettle Cleaner Do not use any harsh abrasives or cleaning material J Reassemble in reverse order following the directions above 2 Cabinet A Remove and empty the waste clean out drawer 2689 daily or whenever it is full Under heavy use this may need to be done more often B The cabinet glass can be cleaned with any good grade glass or household cleaner suitable for glass and plastic surfaces The inside of the cabinet can be cleaned with the April 2004 11 BEGIN SERIAL NO 0404000 April 2004 PT14 M A E S same cleaner as the outside if it is the type that has a cleaning agent to cut the oil remaining from the popping operation and it is acceptable for food contact surfaces Do not soak unit with water Avoid wetting of inside of electrical enclosure The doors can be cleaned with Cretors Plastic Clean and Shine This product is specially formulated to clean plastic doors Do not use cleaners that have ammonia or alcohol The use of these cleaners will cause the doors to become brittle and crack Under Cabinet The area underneath the machine should b
3. A Check motor connections loose wire B Motor bad replace 4 Oil will not dispense if equipped with this option To assure the one pop delivery button is working properly unplug the main power cord With the top cover removed unplug the two wires connected to the one pop switch for the pump Using the multimeter check for continuity across the two terminals of the switch when the switch is pressed If no continuity replace the switch Plug the cord back in Check the input and the output of the rocker switch cpn 5130 If no output replace the switch Turn the pump rocker switch to ON Using a multimeter in voltage mode place the probe on neutral pin 15 for 120v machines and 4 on 230v machines Place the second probe on pin 14 for 120v machines and 1 on 230v machines Press the one pop button and line voltage should display on the meter 120v or 230v If no voltage is measured replace the one pop switch VII SANITATION INSTRUCTIONS Be certain the machine is turned OFF and power is unplugged before sanitizing this machine Failure to do so could result in injury or death Do not clean heated surfaces until they have been given sufficient time to cool Failure to do so may result in serious burns 1 Popping Kettle April 2004 10 BEGIN SERIAL NO 0404000 PT14 M A E S A Do not immerse an assembled pan in water This will damage the electrical components and my cause short circuits resulting in elec
4. AL NO 0404000 YES A PT14 M A E S Problem is in machine The following procedures are performed with the power ON As with any electrical repairs there is a shock hazard present A B Check the amperage draw of the heating element by using a clamp on ammeter Check to determine whether or not the heating element has failed or thermostat is closed or open At room temperature the thermostat should be calling for heat and you should get a full amp draw Check Trouble Shooting Section for amp draw FOR ONE POP OPTION MACHINES Concept The One Pop Option only allows the kettle to pop on batch of corn at a time and then shuts down The One Pop Option makes it impossible to leave a kettle turned on and heating With the One Pop Option the kettle heat button is turned on the way any other machine is turned on however the kettle will not begin to heat until the One Pop button is depressed Normal Operation The One Pop Button is depressed When this is done and the kettle A B g thermostat is closed The kettle is room temperature a relay is latched When the kettle is heating the Kettle heat indicator light will be on The kettle will then heat until the thermostat opens at the end of the popping cycle When the thermostat opens e The kettle heat indicator light goes out e The relay opens and will remain open until the kettle cools the thermostat closes and the One Pop button is pressed again
5. At room temperature when the One Pop button is pressed the thermostat should be calling for heat and providing power To insure the One Pop button is working properly Unplug the main power cord With top cover removed unplug the two wire connected to the One Pop switch Then using a Multi Meter check for continuity across the two terminals of the switch when the switch is pressed If no continuity replace switch With all wires reattached plug main power cord in Turn on the kettle heat switch and press the One Pop button Check the input on the relay coil Terminals 1 and 0 For a 120V machine the reading will be 120V and for a 230V machine it should be 230V If the voltage is correct on the relay coil and the pilot light and kettle heat are not on With a voltmeter check the output on the relay From terminal 1 or the neutral from the heat switch to terminal 8 The reading should be 120V for domestic machines and 230V for export machines If no reading replace relay 3 Problem Corn Burns April 2004 9 BEGIN SERIAL NO 0404000 PT14 M A E S QUESTION Is the agitator working YES A Check to be certain the agitator blade and weight are free to move on the bottom of the shaft B Check to be certain the stirrer blade is on the bottom of the pan and is stirring the corn C Were the correct amounts of corn and oil used See Operation Section for correct amounts D Temperature set too high adjust temperature NO
6. PT14 M A E S 3243 North California Avenue Chicago IL 60618 PROFITEER POPCORN MACHINE SERVICE MANUAL 120 Volt Single Phase 60 Hz 230 Volt Single Phase 50 Hz One Pop Option also included in this manual ij READ and UNDERSTAND these servicing and safety instructions before servicing this popcorn machine April 2004 1 BEGIN SERIAL NO 0404000 PT14 M A E S SAFETY FIRST The information in this manual is essential for the safe installation and maintenance of your Cretors popcorn machine The manual must be read and understood before installing or maintaining this equipment or equivalent training must be provided The employer shall instruct each employee in the recognition and avoidance of unsafe conditions and the regulations applicable to his work environment to control or eliminate any hazards or other exposure to illness or injury Ref 29 CFR 1926 20 b 4 a 2 It is understood that safety rules within individual companies vary If a conflict exists between the safety procedures contained in this manual and the rules of a using company the more stringent rule should take precedence I INTRODUCTION This manual is filled with time saving and money saving information regarding your Cretors popcorn machine There is nothing however more important than the safety aids and warnings that are found throughout this document The Safety Alert Symbol is used to identify topics of primary safety concern where
7. cedence This manual is filled with time saving and money saving information regarding your Cretors machine There is nothing however more important than the safety aids and warnings found throughout this document If you have any questions contact your local dealer and if there are any additional questions feel free to contact the Customer Service Department at C Cretors and Company Additional copies of this manual can be obtained from C Cretors and Company at the address listed below Please provide model and serial number when requesting additional copies of this manual There will be a nominal charge for additional copies Cretors guarantees this machine to be free of defects in parts materials and workmanship for two years Please take this time to fill out the factory registration card and return it to the factory to activate your warranty If you have any questions concerning the Cretors warranty please contact your local dealer or the Customer Service department at C Cretors and Company ee ESTD CR T RS C CRETORS AND COMPANY 3243 N CALIFORNIA AVENUE CHICAGO IL 60618 PHONE 773 588 1690 800 228 1885 FAX 773 588 7141 WEB SITE http www cretors com Email postmaster cretors com April 2004 13 BEGIN SERIAL NO 0404000
8. e cleaned as required To reduce the overall weight of the machines remove the kettle assembly by performing the following operations A B C Unplug the popcorn machine from the power supply Unplug the kettle from the top of the machine by twisting and pulling the plug out of the receptacle Remove the kettle retaining spring to release the kettle D Use proper lifting techniques when removing the kettle assembly to avoid injury to back Slide kettle away from you towards the front of the machine Re install pan in reverse order making sure pan mounting bracket catches in the slots cut in the tubing This appliance should not be cleaned with a water jet 12 BEGIN SERIAL NO 0404000 PT14 M A E S SAFETY FIRST The information in this manual is essential for the safe installation and maintenance of your Cretors machine The manual must be read and understood before installing or maintaining this equipment or equivalent training must be provided The employer shall instruct each employee in the recognition and avoidance of unsafe conditions and the regulations applicable to his work environment to control or eliminate any hazards or other exposure to illness or injury Ref 29 CFR 1926 20 b 4 a 2 It is understood that safety rules within individual companies vary If a conflict exists between the safety procedures contained in this manual and the rules of a using company the more stringent rule should take pre
9. move the top of the machine by removing the screws on the sides and lifting the top off b Turn ON the kettle heat c Press the One Pop button ONLY ON ONE POP MACHINES Place the ammeter around the blue or brown lead to the popper kettle The following current draws are normal Wire Color Elements brown 5801 A blue Kettle Wire Color Elements 14 oz brown 5801 E blue A low reading indicates a problem in the kettle The heat element may not be functioning properly If the element is not functioning the possible causes are either that the element has burned out or a lead wire has burned off one of the element terminals due to a loose connection In either case the kettle must be removed and the problem identified See service section for kettle removal instructions April 2004 7 BEGIN SERIAL NO 0404000 PT14 M A E S a Remove kettle see Service Section for removal instructions b Check for short circuits inside the kettle c If wires must be replaced be sure to use nickel wire supplied by Cretors Conventional copper or stove wire will have limited life d Make a visual check for broken loose burned or heat damaged wires If there are no obvious broken or loose wires shorting out on the kettle the elements must be checked e Perform a continuity and ohm test on the elements It is possible that one of the elements has burned through its insulation and casing and is shorting out directly to the kettle bot
10. p of machine B If set too high over 500 F 260 C the thermostat can cause a serious fire hazard C Repair part thermostats shipped from the factory have been factory adjusted to switch off the current to the heating elements when the kettle temperature reaches 465 F 240 C The factory setting should prove satisfactory however each thermostat must be checked after installation to confirm correct operation To adjust the thermostat perform the following operations THERMOSTAT ADJUSTMENT A cae April 2004 Locate the plugged thermostat adjustment hole on the bottom of the kettle retainer and remove the plug Turn ON the kettle heat Locate pyrometer over thermostat Set temperature so that the power to heat elements is cut off at the correct temperature KETTLE SALTED CORN SUGAR CORN 14 OZ 465 F 240 C 390 F 193 C To adjust thermostat insert a flat blade screwdriver into the slotted adjustment screw and turn COUNTER CLOCKWISE to raise the temperature or CLOCKWISE to lower the temperature Do not adjust more than one quarter turn at a time Check temperature after each one quarter turn adjustment If no pyrometer is available the thermostat may be adjusted by observing the operation of the indicator light as described in the Thermostat Operation section Adjust the thermostat so that the kettle heat is turned off 10 to 20 seconds before the corn finishes popping and the kettle is dumped
11. removing nuts and spacers from the threaded studs on the bottom of the pan do not wipe off the silver lubricant Without this lubricant NEVER SEEZ the nuts may freeze on the studs and cause the studs to break when the nuts are turned in an attempt to remove them 3 Level Kettle A The kettle level adjustment is made by removing the Dump Column Cover to gain access to the leveling arm B Loosen the two screws holding the leveling arm in place Hold leveling arm tight against the tension spring and move kettle up or down until the kettle is level then tighten screws April 2004 6 BEGIN SERIAL NO 0404000 PT14 M A E S VI TROUBLE SHOOTING 1 Problem Popping is slow QUESTION Were the correct amounts of corn and oil used Refer to the chart in the Operating Section for the correct quantities QUESTION Does the kettle indicator light go out more than 30 seconds before the corn finishes popping YES Temperature set too low See Service Instruction section on how to adjust temperature NO A Voltage may be low check voltage at circuit breaker with kettle heat ON Extension cords or inadequate wiring will provide full voltage if no load is applied Once the kettle heat and auxiliaries are turned on the voltage may drop 5 to 10 volts B Check the amperage draw of the heating elements by using a clamp on ammeter Determine whether or not a heating element has failed by performing the following procedure a Re
12. repairs Many of the following procedures present an electrical shock hazard and can cause serious injury or death In the case of improper service qualified personnel only should perform the following 1 Parts When ordering parts refer to the attached parts diagram Always supply the serial number model number and voltage of your PROFITEER popcorn machine If the supply cord is damaged it must be replaced by Cretors or by a Cretors approved service agent or a similarly qualified person in order to avoid a hazard THERMOSTAT OPERATION A The thermostat is installed as a safety device to prevent overheating of the kettle if the machine should be left unattended momentarily while in operation The operation of the thermostat is indicated by the kettle indicator light The thermostat is located in the kettle The indicator light should stay on for most of the popping cycle The indicator light should go off 10 20 seconds before the corn finishes popping and the kettle is dumped If the indicator light goes out 30 seconds or more before the corn finishes popping the thermostat may be set too low and be in need of adjustment and the light may appear to go out early DO NOT ADJUST KETTLE TEMPERATURE CAUTION If the corn has dried out it may not finish popping at normal temperature BASED ON POOR QUALITY CORN April 2004 4 BEGIN SERIAL NO 0404000 gt gt PT14 M A E S CAUTION Do not cover ventilation holes on to
13. rn machine to maximize the ease of operation procedures Check your local building and fire codes for location restrictions 2 Power Supply Check the nameplate to determine the required power supply If the supply cord is damaged it must be replaced by Cretors or by a Cretors approved service agent or a similarly qualified person in order to avoid a hazard Connect your popcorn popper only to the correct power source Failure to do so may result in personal injury or death and may damage your machine C Cretors and Company recommends dedicated circuits for the PROFITEER popcorn machine to avoid a voltage drop in the supply wire April 2004 3 BEGIN SERIAL NO 0404000 PT14 M A E S Make certain the Rocker Switches on the popcorn popper are in the OFF position when plugging into power source Failure to do so may result in damage to your machine or present a shock hazard 3 Connecting Machine to Power Supply A Perform work only on de energized circuits Failure to do so may lead to electrical shock resulting in personal injury or death B Make certain that power supply circuit breakers are in the OFF position C Push the plug completely into the receptacle If the cord has a twist lock plug be sure to turn to lock in position Turn ON the power supply circuit breakers and then turn ON the machine Rocker Switch V SERVICE INSTRUCTIONS diagnostic checks and if necessary corresponding adjustments and
14. tom f While the kettle is apart Check the thermostat for continuity At room temperature you should read 0 Ohms from terminal to terminal on the thermostat If not replace the thermostat FOR ONE POP MACHINES ONLY Continuity amp ohm test Remove the nickel wires that are connected to the electrical terminals on the heat element Check element between the following points Terminal to terminal Ohm Reading for 120V 9 6Q 240V 38 400 No continuity burned element replace First terminal to element case Continuity to case from terminal indicates a grounded element replace No continuity functioning properl Second terminal to element Continuity to case from terminal indicates a case grounded element replace No continuity functioning properl Replace failed heat element with an identical unit available from your local dealer or from Cretors Reassemble and reinstall kettle assembly onto the machine 2 Problem Kettle will not heat QUESTION Do any of the other components work motor light etc NO Check power supply Is it plugged in Is the receptacle live Is machine plugged into the proper voltage Measure with voltmeter and compare to specification on nameplate of machine QW gt qualified to do so The electrical shock associated with line voltages can cause Do not attempt electrical repairs on the power supply circuit unless you are serious injury or death April 2004 8 BEGIN SERI
15. trical shock hazard if power is applied B Do not use steel wool or other similar abrasives to clean the kettle as they will ruin the kettle by removing the nickel plating C Do not attempt to clean the kettle with power connected unless you are boiling the A CKC cleaning compound to clean the inside of the kettle in step F D Do not attempt to clean a hot kettle Failure to do so may result in serious burns or scalds E The kettle has a polished nickel finish and is very easy to clean if oil is not allowed to burn on it After the final popping the best practice is to wait until the oil just begins to solidify then take a cotton towel or absorbent rag and wipe the kettle Once the oil is allowed to completely solidified it can become more difficult to remove We recommend coconut oil for your Cretors popper it will not stick or burn as easily as other oils F A thorough cleaning every week with CKC cleaning compound is recommended This will prevent the accumulation of carbon on the bottom and internal sides of the kettle When boiling the CKC cleaning compound in the kettle do not fill the kettle with more than 3 4 high of water inside the kettle If the kettle has been overheated or oils that tend to carbonize are used the normal cleaning procedures may not suffice Increase frequency as needed G Cretors Outside Kettle Cleaner COC should be used periodically to remove popping oil that may become baked to the outside of
16. ver they appear Furthermore a separate section has been included which deals exclusively with operation and accident prevention If after reviewing this manual anything is unclear or technical problems are encountered contact the dealer from whom you purchased your machine for assistance and if there are any additional questions feel free to contact our Customer Service Department at the address and or phone number listed on the back cover of this manual Always have the model and serial number of your machine available to assist in obtaining the correct information April 2004 2 BEGIN SERIAL NO 0404000 PT14 M A E S II SAFETY ALERT SYMBOL The symbol shown below is used to call your attention to instructions concerning your personal safety and the safety of others Watch this symbol It points out important safety precautions It means ATTENTION Become Alert Your personal safety is involved Read the message that follows and be alert to the risk of personal injury or death x This instruction manual is intended to familiarize owners with the servicing and safety procedures associated with your Cretors popcorn machine Ill PURPOSE OF MANUAL This manual should be kept available to maintenance personnel A person who has not read and understood all service and safety instructions is not qualified to service the popcorn machine gt gt IV INSTALLATION INSTRUCTIONS 1 Location Choose a location for your Cretors popco
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