Service Manual
Contents
1. 6 Damaged in transit Equipment damaged in transit is the responsibility of the freight company and a claim should be made with the carrier 7 Abuse or neglect including failure to periodically clean or remove lime accumulations Manufacturer is not responsible for variation in equipment operation due to excessive lime or local water conditions The equipment must be maintained according to the manufacturer s recommendations 8 Replacement of items subject to normal use and wear This shall include but is not limited to light bulbs shear disks 0 rings gaskets silicone tube canister assemblies whipper chambers and plates mixing bowls agitation assemblies and whipper propellers 9 Repairs and or Replacements are subject our decision that the workmanship or parts were faulty and the defects showed up under normal use All labor shall be performed during regular working hours Overtime charges are the responsibility of the owner Charges incurred by delays waiting time or operating restrictions that hinder the service technician s ability to perform service is the responsibility of the owner of the equipment This includes institutional and correctional facilities The Wilbur Curtis Company will allow up to 100 miles round trip per in warranty service call RETURN MERCHANDISE AUTHORIZATION All claims under this warranty must be submitted to the Wilbur Curtis Company Technical Support Department prior to performing any repair wo2. Models Included 1 2 e IMPORTANT NOTE Water source pressure must be a minimum of 30 PSI pressure at all times to insure the quality of the of the product ISO 9001 2008 REGISTERED WILBUR CURTIS CO INC 6913 West Acco Street Montebello CA 90640 5403 For the latest information go to www wilburcurtis com Tel 800 421 6150 Fax 323 837 2410 WiLBUR Curtis Company Service Manual TCC Important Safeguards Symbols This appliance is designed for commercial use Any servicing other than cleaning and maintenance should be performed by an authorized Wilbur Curtis service center Do NOT immerse the unit in water or any other liquid Never clean with scouring powders bleach or harsh chemicals Symbols WARNINGS To help avoid personal injury Important Notes Cautions gt Sanitation Requirements Curtis TCC Units are Factory Pre Set and Ready to Go Right out of the Box Generally there will never be a reason to change factory settings However should you need to make slight adjustments to meet your tea needs adjustment instructions are provided later in this manual System Requirements e Water Source 30 90 PSI Minimum Flow Rate of 1 GPM If incoming water supply is greater than 90 PSI additional regulation is required to meet the range Water pipe connections and fixtures directly connected to a potable water supply shall be sized installed and maint
3. CLEAR BEV 5 8 O D X 3 8 I D SWT SYS 5 WC 37293 KIT CHECK VALVE 2 VALVES amp INSTR 6 WC 37288 KIT CHECK VALVE CLAMPS amp INSTR 7 WC 38471 LABEL FRONT TCO ICED TEA GENERIC 8 WC 894 MIXING VALVE 9 WC 1903 NUT UNION SHANK 10 WC 1906 RING 917 X 760 X 090 11 WC 4320 O RING 487 ID X 103 CS 12 WC 1829 FAUCET ASSY TCC BLACK ILLUSTRATED PARTS TCC3 ALL PARTS ARE IDENTICAL TO TCC1 amp TCC2 EXCEPT WHERE NOTED c e sg d ag DAN 30 pee 1 PARTS ON 2 PAGE 8 ITEM N PART DESCRIPTION 13 WC 37312 KIT ADJUSTING ROD amp 14 WC 43084 O RING 070 ID X 070 W BUNA N 15 WC 29069 ROD ADJUSTABLE MIXING VALVE 16 DTP 08 DRIP TRAY 8 17 WC 8654 CONNECTOR SCHOLLE ICED COFFEE 18 WC 14022 CLAMP TUBING 15 3 18 5mm SS OETIKER 19 WC 2219 Y FITTING BARB x 4x WHT NYLON 20 WC 53113 TUBING 25 ID X 50 OD BRAID SILICONE 21 WC 3531 LEG PLASTIC GLIDE TCN 22 WC 38466 LABEL IMPORTANT CLEAN DAILY TCC ILLUSTRATED PARTS PRESSURE REGULATOR amp WATER INLET PLUMBING PARTS ARE COMMON ON ALL TCC UNITS V 24 gt 25 28 ITEM N PART N DESCRIPTION 23 WC 12011 VALVE ANGLED STRAINER 24 WC 811 101 REGULATOR PRESSURE 1 4 NPT 0 50 PSI 25 WC 2451 ADAPTER 3 8 OD STEM
4. Place a tea concentrate bag on the counter next to the TCC dispenser 2 Remove the top cover from the TCC dispenser pull out the hose with the QCD bag connector 4 Place the QCD next to the spout 3 Pull off the shipping cap that covers the spout on the bag 5 Slide QCD sideways over the bag spout QCD snaps in place Push QCD plunger into bag spout until plunger top is flush with top of QCD A click will be heard when it is fully inserted 7 Carefully lift the bag and set the bag into the dispenser 8 Rest tubing on top of the bag Route tubing to opposite product intake hole on floor of dispenser see illustration left ROUTE HOSE TO 9 Replace the top cover 10 Dispense beverage from faucet until darker product starts to appear 5 seconds TOP VIEW OF TCC SHOWING PREFERRED ORIENTATION 11 The TCC server is now ready to dispense tea OF TEA CONCENTRATE BAGS AND HOSE ROUTING WATER PRESSURE AND MIXING VALVE The pressure regulator should rarely be changed Primary taste brix adjust ments should be done via the mixing valve by turning the rod and tasting the finished product 98 of flavor adjustments should be done in this manner The purpose of the regulator is to provide uniform water pressure so the venturi style mixing device can produce a stable and uniform blend of concentrate and water and also to protect the hydraulics of the dispensing unit from line pres sur
5. WARNING DO NOT 1 Never hold finished dispensed tea for more than eight hours at room temperature refrigerate unused Discard any unused tea after eight hours tea overnight for later consumption 2 Dispense only enough tea that you reasonably expect to sell within a few hours 3 To protect tea flavor and to avoid bacterial contamination and growth clean and sanitize tea brewing storage and dispensing equipment at least once a day CLEANING DAILY CLEANING Regular cleaning of the TCC dispenser is essential in maintaining the highest quality iced tea your equipment is ca pable of producing 1 Wipe any spills dust or debris from the exterior surfaces with a damp cloth Apply a stainless steel polish to prevent scratches Turn off water supply at valve behind unit Open the dispensing faucet to relieve pressure in the dispensing lines Remove the top cover and clean with detergent solution a A Clean the faucet assembly a Unscrew the handle assembly from the faucet and remove b Clean the faucet cap and silicone seat cup c Use a spiral brush to clean inside the faucet body 6 Rinse and dry parts that were removed Assemble them to the unit STRAINER CLEAN OUT 1 Turn off the water flow running from the facility to the strainer Use pliers to grab the housing of the strainer and with an adjustable wrench remove the cap Take out the wire strainer and clean out the contents Use a spiral br
6. be sized installed and maintained in accordance with federal state and local codes 5 Clean out the tea concentrate system before using the TCC server Use a Bag in Box style cleaning solution to simplify the cleaning procedure A cleaner like BevClean beverage line cleaner comes in a 3 gallon bag in box that connects directly to your bag in box system for line cleaning http bevclean com a Remove the quick disconnect from the tea concentrate bag b Place the BIB cleaner container next to the TCC tea dispenser Pull the spout from the cleaner box through the marked area Remove the clear travel cap from spout Don t worry about cleaner spilling when the cap is removed The cap has an internal seal c Snap the QCD bag connector onto the bag spout FOR THE LATEST SPECIFICATIONS AND INFORMATION GO TO WWW WILBURCURTIS COM d Grasping the bag connector as shown in Load Product step 6 push the sliding probe all the way into the bag spout A click will be heard when it is fully inserted e Once the cleaning solution box is connected open the dispensing valve on the dispenser and run liquid through the valve until the sanitizer clear liquid is detected The dispensing line is now clean f Disengage the bag connector by snapping the connector probe out and remove the connector from the spout g Reattach the tea concentrate BIB h Open dispensing valve on dispenser until tea flows freely LOAD PRODUCT Bag In Box 1
7. QCD to the Bag in the Box tea concentrate and dispense several cups to prime the concentrate line or until consistency of the product is correct SANITIZING Use a Bag in Box style cleaning solution to simplify the sanitizing procedure A product like BevClean http bevclean com beverage line sanitizer comes in a 3 gallon bag in box that connects directly to your bag in box system for line sanitizing 1 Remove the quick disconnect from the tea concentrate bag 2 Place the BIB sanitizer container next to the TCC tea dispenser Pull the spout from the sanitizer box through the marked area Remove the clear travel cap from spout Don t worry about spilling sanitizer when the cap is removed The cap has an internal seal 3 Snap the QCD bag connector onto the bag spout 4 Grasping the bag connector as shown in Load Product step 6 push the sliding probe all the way into the bag spout A click will be heard when it is fully inserted 5 Once the cleaning solution box is connected open the dispensing valve on the dispenser and run liquid through the valve until the sanitizer clear liquid is detected DO NOT FLUSH Allow the sanitizing solution to sit in the tea lines overnight before proceeding with line flushing steps 6 through 8 below 6 Remove the QCD from the BIB cleaner Unsnap the connector probe pulling out and removing the connector from the spout 7 Flush the line with warm water to remove any cleaning solution
8. tea concentrate flow The product check valve may be stuck Remove and clean the check valve Make sure check valve is installed with correct flow direction TROUBLESHOOTING GUIDE SYMPTOM POSSIBLE CAUSE SOLUTION Product flowing from the faucet is too foamy or bubbly 1 The clamps at the check valve may not be tight 1 Reconnect tubing and tighten clamps The clamp on the QCD connector may be loose Make sure the barbed end of the QCD fitting is pushed in on the hose and the clamp is tight Tea concentrate product may have air in the BIB Turn the BIB so the fitting faces upward and open the faucet until all the bubbles are released The O ring on the QCD is 4 Replace the worn O ring or worn out DOs and DON Ts install a new QCD INSTALLATION OPERATION Do connect dispenser to a filtered waterline Do flush filters before connecting to dispenser Do sample finished drink before making ad justments Do make very slight drink adjustments then sample Don t forget to flush filters before installation Don t make any pressure regulator adjust ments on dispenser Do NOT attempt to adjust the regulator If a regulator adjustment is required call CURTIS CARE Don t forget to get sample approval from cus tomer 10 Do fully activate faucet handle when dispens ing drinks Doclean amp sanitize dispensing assembly
9. 8 Reattach the tea concentrate BIB product 9 Open the dispensing faucet in front of the dispenser and allow water to run out until tea flows from the faucet 10 Repeat the process for any additional faucets on dispenser Note Muliti outlet manifolds are available for sanitizing up to eight beverage lines with one bag in box sanitizer This allows you to clean all systems at one time 4 DRAWINGS 8 88 22 5 om 1425 36 2 om 35 2 1 23 8 om 2 32 7 1288 gem A 7 cm Ty 2gp 54 cm o 2d 625 cm 8 50 24 6 om 18 86 52 om 8 88 22 5 ILLUSTRATED PARTS TCC1 SHOWN TCC2 COMPONENTS ARE SIMILAR TCC1 single is shown on this page The twin TCC2 has two faucet mixing valve systems and two QCD connectors Parts are common between both units except where noted below TCC3 Illustrated Parts List on page 7 WATER INLET PARTS BREAKDOWN PAGE 8 N DESCRIPTION 1 WC 5683 LID ASSY TCO BLACK PLASTIC 1A WC 5683 101 LID ASSY BLUE PLASTIC OPTIONAL 2 WC 8653 QCD LIQUID BOX BAG CONNECTOR 3 WC 43002 CLAMP HOSE SNAP NYLON 525 605 4 WC 53116 TUBE
10. ained in accordance with federal state and local codes SETUP STEPS The unit should be level left to right and front to back located on a solid counter top Connect a water line from the water filter to the TCC server NOTE A water filtration system must be used to help maintain trouble free operation Air must be purged from the cartridge prior to connection to equipment In areas with extremely hard water we highly recommend the use of a Curtis approved water filter For our full line of filters please log on to www wilburcurtis com INSTALLATION 1 Remove dispenser from carton 2 Run a water line to the inlet fitting behind the dispenser Flush the new water i OFF line to remove foreign particles 3 Connect a 74 flared flexible or copper waterline to the male fitting on the back of the dispenser 4 Locate the water supply valve behind the unit to verify position is turned on CAUTION We recommend that the water supply valve behind unit be turned off during non business hours NSF International requires the following water connection 1 A quick disconnect or additional coiled tubing at least 2x the depth of the unit so that the machine can be moved for cleaning underneath 2 This equipment is to be installed with adequate backflow protection to comply with ap plicable federal state and local codes 3 Water pipe connections and fixtures directly connected to a potable water supply shall
11. e It is not the primary adjustment for the brix level From our testing it has been shown that exact PSI on the gage does not directly correlate to a brix level from unit to unit and from installation location to installation location Secondarily if the primary adjustment doesn t provide the ideal brix level call Curtis Care for instructions on how to adjust the regulator As a rule very little taste adjust ment is achieved via the pressure regulator A CAUTION Do Not Exceed 25 psi static Equipment failure or leakage will result MIXING VALVE ADJUSTMENT For customers who wish to adjust the flavor of the drink the mixing valve changes the water to concentrate ratio This valve is very sensitive Only slight rotation of the mixing rod is needed to change the ratio 1 16th to 1 8th of a turn The standard setup as the unit comes from the factory is approximately 7 1 ratio which will give you a 5 to 8 percent brix based on the sweet tea concentrate 1 To adjust the valve tilt the dispenser on it s side 2 Look underneath the unit and locate the adjusting rod 3 Turn counter clockwise for stronger drink turn clockwise for weaker drink Taste the tea with each adjustment to determine the desired consistency CAUTION Do not rotate adjusting rod more than 2 full turns from closed position More turns will cause the Maan adjustment rod to disengage from the mixing valve with a resulting leak TEA TIPS
12. hnical Support Department at 1 800 995 0417 Effective date of this policy is April 1 2003 Additional conditions may apply Go to www wilburcurtis com to view the full product warranty information CONDITIONS amp EXCEPTIONS The warranty covers original equipment at time of purchase only The Wilbur Curtis Company Inc assumes no responsibility for substitute replace ment parts installed on Curtis equipment that have not been purchased from the Wilbur Curtis Company Inc The Wilbur Curtis Company will not accept any responsibility if the following conditions are not met The warranty does not cover and is void under the following circumstances 1 Improper operation of equipment The equipment must be used for its designed and intended purpose and function 2 Improper installation of equipment This equipment must be installed by a professional technician and must comply with all local electrical mechanical and plumbing codes 3 Improper voltage Equipment must be installed at the voltage stated on the serial plate supplied with this equipment 4 Improper water supply This includes but is not limited to excessive or low water pressure and inadequate or fluctuating water flow rate 5 Adjustments and cleaning The resetting of safety thermostats and circuit breakers programming and temperature adjustments are the responsibility of the equipment owner The owner is responsible for proper cleaning and regular maintenance of this equipment
13. istled brush to clean inside the strainer Rinse the strainer and replace it into the housing a A Return the cap to the housing and turn on the water line CLEANING amp SANITIZING PERFORM DAILY OR AS DIRECTED BY YOUR PRODUCT SUPPLIER Use a concentrated cleaning solution to simplify the cleaning procedure This procedure requires a one gallon container of a cleaning solution containing hot water and a granulated concentrated cleaner a cleaner like Coffee Dispenser Cleaner Corporation 12580 Urnex or equivalent and a one gallon container of clean hot water 1 Turn on water supply to the dispenser 2 Remove the quick disconnect from the tea concentrate bag 3 Pull the cap off of the QCD see detail drawing and place this end of the line into the container containing the cleaning solution TCC MIX CLEANER 1 GALHOT HOT RINSE 4 Place a large empty container under the dispenser faucet 5 Open the front faucet and dispense at least half of the cleaning solution 6 Allow the dispenser to sit overnight before flushing cleaning solution 7 Flush the system by filling a one gal lon container with clean hot water no cleaning solution and open the faucet TO MIXING JUNE and dispense at least one gallon of the hot water or until all the cleaning TENE solution has been flushed from the system QCD DETAIL 8 Remove the QCD from the flushing container and replace the cap Reconnect the
14. monthly Do keep dispenser primed with concentrate at all times Do reload immediately when out of concen trate Do flush and clean lines regularly Don t forget to clean amp sanitize faucet seat cup Do follow all cleaning and sanitizing proce dures Remove and store tea concentrate if dispenser will not be used for an extended period of time more than two days Page Intentionally Left Blank Product Warranty Information The Wilbur Curtis Company certifies that its products are free from defects in material and workmanship under normal use The following limited warranties and conditions apply 3 Years Parts and Labor from Original Date of Purchase on digital control boards 2 Years Parts from Original Date of Purchase on all other electrical components fittings and tubing 1 Year Labor from Original Date of Purchase on all electrical components fittings and tubing Additionally the Wilbur Curtis Company warrants its Grinding Burrs for Forty 40 months from date of purchase or 40 000 pounds of coffee whichever comes first Stainless Steel components are warranted for two 2 years from date of purchase against leaking or pitting and replace ment parts are warranted for ninety 90 days from date of purchase or for the remainder of the limited warranty period of the equipment in which the component is installed All in warranty service calls must have prior authorization For Authorization call the Tec
15. rk or return of this equipment to the factory All returned equipment must be repackaged properly in the original carton No units will be accepted if they are damaged in transit due to improper packaging NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION RMA RMA NUMBER MUST BE MARKED ON THE CARTON OR SHIPPING LABEL All in warranty service calls must be performed by an authorized service agent Call the Wilbur Curtis Technical Sup port Department to find an agent near you ECN 15852 4 30 14 15 8 rev S WILBUR CURTIS INC 6913 Acco St Montebello CA 90640 5403 USA Phone 800 421 6150 Fax 323 837 2410 Technical Service Phone 800 995 0417 M F 5 30A 4 00P PST E Mail techsupport wilburcurtis com Web Site www wilburcurtis com FOR THE LATEST SPECIFICATION INFORMATION GO WWW WILBURCURTIS COM Printed in U S A 5 2014 F 3480 Rev S 12
16. x 1 4 NPTF J GUEST 26 WC 2452 VALVE CHECK 3 8 OD TUBE x 3 8 OD TUBE 27 WC 12011 101 HANDLE PLASTIC 28 WC 569 GAUGE REGULATOR 0 30PSI 29 WC 2445 STEM 3 8 BARB x 3 8 STEM 30 WC 53117 101K KIT 1 GALLON JAR PRODUCT TUBE ASSEMBLY RECOMMENDED PARTS TO STOCK Co TROUBLESHOOTING GUIDE dispenser turned in too far counter clockwise faucet Only water flowing from faucet no tea Faucet is dripping constantly Finished tea is weak 1 concentrate BIB is out of product 1 Replace the tea concentrate BIB The tea BIB line is kinked Trace the tea line and straighten out kinked hose The tea BIB line is clogged Blow out hose to clean block age or replace with a new hose The check valve in the tea concentrate line may be stuck closed Loosen the clamps and re move the check valve Clean or replace it The adjustment screw may be turned in or closed The faucet seat cup may have hardened particles keeping the faucet from sealing Open the mixing valve to resume product flow Disassemble and clean the seat cup see cleaning sec tion There may be a tear or cut in the seat cup Replace the seat cup Water pressure may be too high The mixing valve is out of adjustment Call CURTIS CARE for instructions on adjusting the water regulator Open the mixing valve to in crease
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