HSC HotSpot Service Manual
Contents
1. License Key Modules Shows available modules and their license status 4 5 1 Registration To license your system select a registerable network card MAC address and enter your Registration Number and Registration Password as shown on your certificate Also the Company Name Location and Administrator Email Address is required for system notifications PSE HSC Hot Spot 27 29 Service Manual 5 Good to Know 5 1 Automated Backup e activate and change password for user backup WebAdmin e download Internet_for_Guests_Backup setup zip e follow the installation guide 5 2 Change IP Address on System Console e attach monitor and keyboard to the system e logon as administrator sysop e enter new IP address in menu Sys Config e run automatic netcard detection Net Auto e activate changes with service Activate e restart system 5 3 Reset Password for Administrator sysop a For security reasons this operation is only possible on system console e attach monitor and keyboard to the system e you see the system console login e enter string resetsysop e press ENTER two times e the values had been reset to system default 5 4 Reset IP address and Password for Administrator sysop PSE HSC Hot Spot 28 29 Service Manual Q For security reasons this operation is only possible on system console e attach monitor and keyboard to the system e you see the syst2. j Bave changes and acti rozentuxSetup ep 9 Activate To save the settings select Activate and confirm by pressing ENTER Select Yes Do it and confirm by pressing ENTER The system informs you that a restart is necessary to complete the installation Server has PSE HSC Hot Spot 16 29 Service Manual to be restarted otherwise changes have no effect Confirm the prompt by pressing ENTER this then takes you back to the main menu 3 10 Step 10 Exit installation hee ns i 5 g About Exit ep 10 Exit installation To exit the installation procedure select End confirm by pressing ENTER and confirm the following prompt Would you like to terminate FrozentuxSetup again by selecting Yes Exit The CD ROM drive tray automatically opens Remove the CD ROM and confirm by pressing ENTER Select Exit and confirm by pressing ENTER The computer is then re started This can take about one minute The system is now ready After installation the system can be fully administered using a web interface 7 As soon as the system is ready to use or is being shut down a signal sounds The system automatically accepts the attribute of the network cards a Office LAN and Surf LAN Therefore try to connect the two network cards one after the other using a cross over cable and a computer e g laptop with DHCP setting In each case open a web browser When the logon page automat
3. 3 Step 3 Partitioning The installation program automatically partitions the hard disk this needs to be confirmed when prompted To start partitioning select Partitioning and open the sub menu by pressing ENTER PSE HSC Hot Spot Service Manual 9 29 Harddisk 1 dev hdal Size 2048 NB ep 3 Partitioning a Do not reedit partitions Reedit partitions unless it is necesarry but click on continue Partition defaults are then displayed Confirm by pressing ENTER ep 3 Partitioning The complete partition is then displayed Confirm by pressing ENTER which will also return you to the main menu Partitioning is then complete PSE HSC Hot Spot 10 29 Service Manual 3 4 Step 4 Check If any problems arise during partitioning e g the hard disk is too small this is displayed in the sub menu Check To start select Check and open the sub menu by pressing ENTER Partition Mountpoint Reedit partitions i Cont inue JSt ep 4 Check Option 1 there is no red warning Option 2 there is a red warning press ENTER to re enter main menu check system requirements if necessary run partitioning again or re install the system 3 5 Step 5 Installation To start installation select Installation and press ENTER The copying procedure takes between 2 and 10 minutes depending on PC performance PSE HSC Hot Spot 11 29 Service Manual Copy Status m nna Cop
4. LAN DHCP range is configurable from 172 30 0 0 17 to 172 30 0 0 22 In the Surf LAN the system can be addressed by using 172 30 3 254 G The Surf LAN has to occupy a different IP subnet area than the Office LAN 2 2 3 Integration The hardware contains two network cards and can be connected to the company network PSE HSC Hot Spot Service Manual 4 29 after being installed and configured as follows Surf LAN Guests Office LAN Administration Bi nternet for Guests 2 6 Internet Integration 1 Network Card Office LAN Using the patch cable connect the network card labeled Office LAN on the system with your office network e g Switch DSL router The configured system now uses the existing office network s Internet connection Wherever possible the Office LAN should not be a classic network e g 192 168 0 x 10 0 0 0 172 16 0 0 because computers in the Surf LAN that are in the IP area of the Office LAN will not find a Plug and Play environment change network settings of device to DHCP This can happen if guests have set the same classic network in their home or office network 2 Network Card Surf LAN Using the patch cable connect the network card labeled Surf LAN on the system with the guest s network e g Switch WAP The Surf LAN can be structured in a number of ways Possible variations include e as direct start a single wi
5. device from dust and the effects of heat PSE HSC Hot Spot 3 29 Service Manual 2 2 1 Requirements To be able to use Internet for Guests you ll need to have e broadband Internet access e g DSL Cable e network infrastructure e g CAT5 WLAN Powerline e DSL cable router e web browser to administer Surftickets If the system is installed behind a firewall as well as the standard port such as HTTP DNS etc you will need to permit additional connections to the following ports Value Description 53 TCP UDP Domain Name Service DNS 123 TCP UDP Time Server NTP 873 TCP UDP Online Update 1194 TCP UDP Central Services VPN 5555 TCP Remote Control 2 2 2 System Default The system has the following network settings for Office LAN by default Value System Default Note IP Address 192 168 1 1 IP address of the system within the Office LAN Subnet Mask 255 255 255 0 subnet mask of the Office LAN Default Gateway 192 168 1 254 default gateway usually DSL router cable router etc Time Server ntp frozentux org NTP Time Server for time synchronization e g NTP ntp frozentux org Primary DNS 192 168 2 1 server for DNS requests e g settings like other Server devices within the Office LAN provider DNS Secondary DNS server for DNS requests e g settings like other Server devices within the Office LAN provider DNS The Surf
6. e g settings like other Server devices within the Office LAN provider DNS Secondary DNS server for DNS requests e g settings like other Server devices within the Office LAN provider DNS System Administrator Username sysop Default Password sysop a For security reasons please change password Please note that Username and Password are case sensitive PSE HSC Hot Spot Service Manual 14 29 Change Settings e navigate to the favored setting e press ENTER to make entry changeable e press ENTER to save setting e navigate to menu item Accept e press ENTER to re enter main menu 3 8 Step 8 Net Auto In the menu item Net Auto the two network cards are automatically identified and configured Select Net Auto and open the sub menu by pressing ENTER ar Back ep 8 Net Auto Make sure that the two identified network cards are selected indicated by a a preceding sign If you press SPACE by accident you might mistakenly deselect an entry The two network cards are displayed and marked with a sign Confirm by pressing ENTER PSE HSC Hot Spot 15 29 Service Manual Following netcards will be configured Vendor Card mico RTL 813 78139C Realtek Semico RTL 8029 ep 8 Net Auto The two configured network cards are then displayed Confirm by pressing ENTER 3 9 Step 9 Activate 5 EVA our cou S time J L CUL 3 a AUTON
7. E HSC Hot Spot 2 29 Service Manual 2 2 1 General Information About the Product Thank you for choosing Internet for Guests The system enables you to provide guests with an Internet connection using Surftickets within the Surf LAN dedicated network for your guests To administer the system with the so called WebAdmin you ll only need a web browser e g Internet Explorer Firefox Safari etc installed on one of the computers in the Office LAN your office network In addition the system has a range of other benefits real Plug and Play no amendments to or software installation on the end device simple creation of freely definable Surftickets billing based on volume and or time multi language capability integrated security features Firewall Web Filter etc many useful modules e g Online Update PMS Connector and much more Have a good time 2 2 Implementation A The Office LAN is protected by an integrated firewall This ensures that a your office network is completely separate from your guests Using a convenient bandwidth management you can allocate only a part Q of your Internet bandwidth to your guests and still guarantee a trouble free Internet connection for your office operations Q You will need to comply with any national legal regulations and to configure the system appropriately The system is best placed in a server or system room Protect the
8. PSE Service Manual HSC Hot Spot 1 Internet for Guests 1 1 Your Registration Number 1 2 Disclaimer Copyright 2003 2013 PSE Group All rights reserved The information provided in this brochure contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the product An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice Windows is a registered trademark of Microsoft Corporation in the United States and other countries Linux is the registered trademark of Linus Torvalds in the U S and other countries Java is registered trademarks of Oracle and or its affiliates All other company brand product and service names are trademarks or registered trademarks of their respective holders PSE makes no warranty express or implied in fact or in law including but not limited to any implied warranties of merchantability or fitness for a particular purpose Warranty information and services for non PSE products can be found on the manufacturer s website or is provided with the equipment In no event shall PSE and or its respective suppliers be liable for any special indirect or consequential damages arising from the use of PSE products 1 3 Notes PS
9. em console login e enter string resetfactory e press ENTER two times PSE HSC Hot Spot 29 29 Service Manual
10. ically opens mark this card with Surf LAN and the other with Office LAN PSE HSC Hot Spot 17 29 Service Manual 4 Settings Q Change the settings of the system to meet your requirements aid The connection to the web interface is encrypted for security reasons After installation the system can be fully administered using a web interface In the installation process the IP address of the office network to the system has been allocated Now use the web browser in your office network to open the web interface To do this type in the https secure protocol and the IP address of the system e g https 192 168 1 1 To access the program quicker in future bookmark the link Confirm the security prompt e g Yes Continue to this website The Internet for Guests WebAdmin logon appears The system has two predefined users Please logon as system administrator sysop and configure the menu settings Q System Administrator Username sysop Default Password sysop Q Ticket User Username ticket Default Password ticket Q Please note that Username and Password are case sensitive For security reasons please change password 4 1 General Change the settings of the system to meet your requirements PSE HSC Hot Spot 18 29 Service Manual The settings should be made by your IT partner as part of the installation T process To make changes please follow the instructi
11. ificate File Select certificate file for upload Certificate Key File Select certificate key file for upload Certificate Authority File certificate Select certificate authority file for upload if required by SSL 4 2 66 Bandwidth Management Edit total bandwidth settings for Surf LAN or completely deactivate the bandwidth management Value Description System Default Status Shows the service status Service running Total Download Maximum bandwidth in Kbit s available to all 2048 Bandwidth simultaneous surfers guests Total Upload Maximum bandwidth in Kbit s available to all 2048 Bandwidth simultaneous surfers guests Fixed Bandwidth Activate to use a specific part of total bandwidth as Deactivated fixed bandwidth Fixed Download _s Reserve a part of the total bandwidth as fixed Deactivated Bandwidth download bandwidth Shared Download Shows the remaining download bandwidth which Deactivated Bandwidth will be shared among normal users Fixed Upload Reserve a part of the total bandwidth as fixed Deactivated Bandwidth upload bandwidth PSE HSC Hot Spot Service Manual 21 29 Value Description System Default Shared Upload Shows the remaining upload bandwidth which will Deactivated Bandwidth be shared among normal users 4 2 7 SMTP Server Define an SMTP server to forward emails Value Descript
12. ines the days a user can consume the time 365 credit e g 365 days Max Idle Time Time span in minutes after an inactive session 20 e g no network traffic is automatically logged off eMail Statistics to eMail addresses Separated by a comma to which statistics are to be sent monthly common CSV file format Session Limit Defines the download volume in megabyte a user 200 PSE HSC Hot Spot Service Manual 23 29 Ticket Limit Defines the download volume in megabyte a user 200 can consume for the entire ticket e g 100 MB Max Download Defines the default maximum download bandwidth 200 Bandwidth for Surftickets Max Upload Defines the default maximum upload bandwidth for 200 Bandwidth Surftickets 4 3 1 Mandatory Fields Choose or define fields that ar mandatory when creating a Surfticket within WebAdmin interface 4 3 2 Data Collector The Data Collector allows to define additional user input fields email name mobile number etc the user has to fill out at login The Data Collector templates can then be assigned to ticket templates Value Description New Click to create a new data collector template Save Click to save all created data collector templates Name Enter a proper name for the data collector template Single Device Template Max Devices 1 e Disabled Disables the data collector template if used with a single device ticket templa
13. ion Status Shows the service status Sender Enter the email address of the sender Server Enter SMTP server of your provider Port Enter port of the SMTP server default 25 TLS Enable data encryption using transport layer security if supported by remote SMTP server SSL Enable data encryption using secure socket layer if supported by remote SMTP server SMTP Authentication If SMTP authentication is required enter username password to authenticate on remote SMTP server Testmail Send a testmail to check if SMTP configuration works 4 2 8 SMTP Proxy Most ISPs Internet Service Providers not allow sending eMails from a non customer account Most of your customers can receive POP Server their eMails but not send them SMTP Server because they are connected with your ISP Enter your SMTP Relayhost to enable customers to send eMails via your ISP Please contact your system administrator for further information Value Description System Default Status Shows the service status Service not running Mode SMTP Proxy e SMTP Proxy eMails are sent via the system s SMTP Proxy e Disable SMTP users are not allowed to send eMails e Direct SMTP eMails are sent directly SMTP Relayhost E g email aon at SMTP If your ISP requires SMTP Authentication please Authentication activate checkbox and enter Username Password 4 2 9 Public IP Public IP configuration PSE HSC H
14. n Invoice Prefix Displays the invoice number on the Surfticket INV together with the automated invoice numbering e g INV1 INV2 Invoice number value Displays the invoice number on the Surfticket together with the invoice prefix e g INV1 INV2 you can set the counter at any time e g 100 4 3 5 Logo The logo will appear 4 3 6 on top of the Surfticket Ticket Template Define the Surfticket printout design individually for all languages 4 4 Change the settings WebAdmin of the system to meet your requirements The settings should be made by your IT partner as part of the installation process To make changes please follow the instructions of your system administrator Value Description Logon Session expires traffic is automatically logged off Time span in minutes after an inactive session e g no network Date Format Choose your desired format CSV Separator Defines which character is used as CSV separator PSE HSC Hot Spot Service Manual 25 29 Records per page Defines how many records will be displayed per page when using search functions Ticket Format Defines print format for WebAdmin generated Tickets Network Check Checks your DNS settings and displays an error if the used DNS server is not reachable or has the same IP Address as the used default gateway Default Language If
15. no cookie is set and the browser language is not supported this language will be preselected at the WebAdmin logon page Number Format Choose your desired format Modify hosts File If your system is Windows based you can map the IP Address to the WebAdmin to a special host name by downloading and executing this file So you can avoid the security alert when accessing the WebAdmin Print Note Print predefined notes on tickets 4 5 License Ensure that your system has the latest enhancements If your Online Update Subscription has expired we would strongly recommend extending it It includes e Security Updates e Minor and Major Releases e Web Filter Lists for Advanced Web Filter e Latest Security Certificate for Surf LAN https The settings should be made by your IT partner as part of the installation T process To make changes please follow the instructions of your system administrator Value Description Status Shows if your system is licensed Online Update System can receive Online Updates until the date specified Subscription Registration Date Current Version Registration MAC License is bound on this network card MAC Address Registration Number Registration Password User Limit Maximum concurrent users who can connect to the Internet within the Surf LAN PSE HSC Hot Spot Service Manual 26 29
16. ons of your system administrator Value Description Company Name Name of your company organisation Company Address Address of your company organisation Company Website Website of your company organisation 4 1 1 System Value Description System Default Operation Mode e Normal pay mode ticket based Internet Normal access guests have to buy a Surfticket e Freelogon free Internet access for all guests logon page appears with the button Access the Internet for free e Autologon the same as Freelogon but guests log on directly in the Internet Currency Abbreviation of the currency e g EUR USD EUR Time Zone Select your time zone Keyboard Keyboard layout for the system console Seamless If activated allows a valid online user to roam activated Roaming seamless between interfaces on the same end device e g switching from wired to wireless Remember me If a user gets logged off due to inactivity he will activated get logged on again automatically as soon as he is active again This feature is not working if user logs off manually e g logoff button Remember Automatically saves the last logged in username at deactivated Username ticket logon This way the user only has to enter his password at the next ticket logon 4 2 Network Change the settings of the system to meet your requirements The settings should be made by your IT partner as pa
17. ot Spot 22 29 Service Manual Requires minimum one public ip range and special routing configurations from ISP Office LAN Proxy ARP allows you to share the same public IP subnet on the Office LAN and Surf LAN interface Value Description System Default Status Shows the service status Deactivated Name Name and or description of public ip address pool Start IP Address Public IP Address range start e g 192 0 2 1 hint omit network address End IP Address Public IP Address range end e g 192 0 2 5 Subnet based Subnet based is recommended If unchecked clients will get host route to gateway Subnet Mask Subnet mask of IP Address pool e g 255 255 255 248 Default Gateway Default Gateway IP Address e g 192 0 2 6 Activate Set this public ip range active 4 3 Ticket Change the settings of the system to meet your requirements The settings should be made by your IT partner as part of the installation process To make changes please follow the instructions of your system administrator Value Description System Default Prefix Displays the username on the Surfticket together with the automated ticket numbering e g ticket1 ticket2 ticket can consume per session e g 50 MB Password Length Defines the length of passwords for Surftickets 5 Expiration Period Def
18. reless access point e CAT5 Ethernet cabling e HomePNA e VDSL PSE HSC Hot Spot 5 29 Service Manual e etc or in combination Make sure that the Office LAN and Surf LAN network connections are not mixed up this can severely damage the office network In contrast to a wireless access point a WLAN router allows all device T behind the router to become active with just a single Surfticket This can be by passed by switching to a so called bridging mode PSE HSC Hot Spot 6 29 Service Manual 3 Software Installation Internet for Guests is a Linux based software solution However no Q special Linux knowledge is necessary The installation procedure is run using its own program setup Q After installation the system can be fully administered using a web interface The installation needs to be carried out on a PC solely reserved for the system Installing the software operating system and billing software deletes all other data found on the device System Requirements e 500 MHz e 10 GB HDD e 256 MB RAM e 2x PCI Ethernet Network Card 1 for Office LAN 1 for Surf LAN Most network cards are ready for licensing However please test your network card type before you sell the product Q The hardware requirements are minimum requirements otherwise it will not be possible to set up the installation Follow the steps below to install the the system No
19. rmally this does not take longer than 5 to 10 minutes The installer is only available in English However no specialist knowledge is necessary 3 1 Step 1 Boot Start the PC and place the CD ROM in the CD ROM drive As soon as the system is booted by the CD the Frozen Tux Setup Utility boot screen is displayed Wait until you see the following screen PSE HSC Hot Spot 7 29 Service Manual Keyboard layoutfStep 1 choose your console keyboard layout Yes Continue ep 1 Boot You are now in the main menu Now follow the installation instructions step for step to install 7 MENU NAVIGATION Arrow Keys Menu Navigation TAB Menu Navigation ENTER Confirm SPACE Select Entry 3 2 Step 2 Keyboard Layout Select Keyboard Layout to choose the type of keyboard you have on the system console Open the sub menu by pressing ENTER PSE HSC Hot Spot 8 29 Service Manual itLoad selected Keyboard layout J nE orna t i on o iajH_H_ Please choose your keyboard layout from the menu ep 2 Keyboard Layout Option 1 Quit submenu without changing Option 2 Change entry e select menu item BACK e press ENTER to re enter main menu navigate to the favored setting e select entry by pressing SPACE e navigate to menu item Load selected Keyboard Layout e press ENTER to save setting e navigate to menu item BACK e press ENTER to re enter main menu 3
20. rt of the installation Q process To make changes please follow the instructions of your system administrator 4 2 1 Network General PSE HSC Hot Spot 19 29 Service Manual Edit general network settings Value Description Hostname Enter a new hostname for customer logon page Domainname Enter a new domainname for customer logon page Primary DNS Server Server for DNS requests e g settings like other devices within the Office LAN provider DNS Secondary DNS Server Server for DNS requests e g settings like other devices within the Office LAN provider DNS Time Server NTP NTP Time Server for time synchronization e g ntp frozentux org 4 2 2 Network Office LAN eth1 Edit network settings for Office LAN Value Description IP Address IP Address of the Office LAN interface Subnet Mask Subnet Mask of the Office LAN Default Gateway Default Gateway usually DSL router cable router etc MTU Size Edit MTU size for Office LAN Routes Click to get to the routing configuration WebAdmin Access Activate to get WebAdmin access from Office LAN FTP Access Activate to get FTP access from Office LAN SSH Access Activate to get SSH access from Office LAN 4 2 3 Network Surf LAN eth0 Edit network settings for Surf LAN Value Description IP Address Unprotected Mode IP Addre
21. ss of the unprotected Surf LAN Subnet Mask Unprotected Mode Subnet Mask of the unprotected Surf LAN IP Address Protected Mode IP Address of the protected Surf LAN Subnet Mask Protected Mode Subnet Mask of the protected Surf LAN DHCP Server Click to get to the DHCP configuration Routes Click to get to the routing configuration MTU Size Edit MTU size for Surf LAN WebAdmin Access Activate to get WebAdmin access from Office LAN SSH Access Activate to get SSH access from Office LAN PSE HSC Hot Spot Service Manual 20 29 4 2 4 Network Management LAN eth2 Edit network settings for Management LAN Value Description IP Address IP Address of the Management LAN interface Subnet Mask Subnet Mask of the Management LAN Routes Click to get to the routing configuration MTU Size Edit MTU size for Management LAN WebAdmin Access Activate to get WebAdmin access from Office LAN FTP Access Activate to get FTP access from Office LAN SSH Access Activate to get SSH access from Office LAN 4 2 5 Network Surf LAN Certificate If default Hostname or Domainname is changed you need to upload your own SSL certificate Therefore you can generate your own CSR and key file using the CSR generator Value Description Status Shows the validation status of the SSL certificate green valid Cert
22. te First Login The user has to enter the additional data only at first login e Every Login The user has to enter the additional data at every login Multi Device Template Max Devices gt 1 e Disabled Disables the data collector template if used with a multi device ticket template e First Login on any device The user has to enter the additional data only at first login on ANY device e First Login on each device The user has to enter the additional data at first login on EACH device e Every Login The user has to enter the additional data at every login User Input 1 9 Select additional data you want the user to enter at login 4 3 3 VAT Value Description System Default TOTAL Name Name of total sum on the Surfticket TOTAL PSE HSC Hot Spot Service Manual 24 29 Value Description System Default VAT Description VAT description on the Surfticket e g Price includes VAT Amount received Price includes Defines if the ticket price includes VAT Active VAT VAT Name Name of VAT on the Surfticket VAT VAT Rate VAT rate on the Surfticket 20 NET Name Name of net sum on the Surfticket NET 4 3 4 Invoice Value Description System Default Invoice active Defines if an invoice number should be displayed Inactive on the Surfticket Invoice Name of invoice on the Surfticket Invoice Descriptio
23. ying fileset number 747101 A Copying fileset number 747101 CD Overall copy status r Information Copy duration 01 53 ep 5 Installation After the installation you are automatically taken to the configuration menu Set u your a s timezone inn n el ep 5 Installation 3 6 Step 6 Time Zone To enter the time zone select Time Zone and open the sub menu by pressing ENTER PSE HSC Hot Spot 12 29 Service Manual X sEurope Vienna Accept ep 6 Time Zone Time Zone e navigate to the favored setting e press SPACE to select entry e navigate to menu item Accept e press ENTER to re enter main menu 3 7 Step 7 Sys Config To set the basic network configuration select Sys Config and press ENTER PSE HSC Hot Spot 13 29 Service Manual ep 7 Sys Config Accept Back O Change the settings of the system to meet your requirements a These values have to be changed to be able to integrate the system in the current office network The remaining settings can be administered at a later time using the web interface WebAdmin Value System Default Note IP Address 192 168 1 1 IP address of the system within the Office LAN Subnet Mask 255 255 255 0 subnet mask of the Office LAN Default Gateway 192 168 1 254 default gateway usually DSL router cable router etc Primary DNS 192 168 2 1 server for DNS requests
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