Ticket Monster Service Manual
Contents
1. 11 V HK 360 0X0031391 MADE IN CHINA MT To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TO DOOR SAFETY SWITCHES nago aas aa TO MENU 45 KSM SELECT X 2 Te 42 IV BUTTONS TOLOWTIX E D Ta TO COIN G 4 88 H B E H EE E E Er ate T T LE TETES TETE 1 E Se gd amp a E 6 5 6 deh Pit ee me we TO SOLENOID TO COUNTERS TO WING LIGHTS LEFT TICKET TRAY RIGHT TICKET TRAY 19 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 The Encoder Sensor communicates the position of the wheel in comparison to the orange arrow telling the game how many tickets the player has won There is a small margin between scoring spaces that allows for slight miscalibration of the encoder sensor If the arrow lands between spaces the game will always award the player with the higher ticket value This also applies on the bonus spaces Open the wheel window see page 11 and access the main menu Manually turn the wheel downward and make sure rs icKets Left to tonster Jaek ST On Timeout dite e ang 2 14 aux T heel Position Dispense a TS 1 T V l i rao Wheel Speed Stopnke 73 30 oo s k the ticket value displayed on the screen matches the space the arrow Is pointing to Make sure to turn the wheel one complete revolution so the game can find the home position Turn the wheel as it a2. ERZ PIR Br Ra EA lt e 245 gt 1 If the game doesn t power up on plug in switch the E d power strip inside the right front door to ON S SI K Attach the side guards with the included bolts washers split washers and lock nuts 4 bolts in each side 10 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 OPENING THE WHEEL WINDOW On occasion it will be neccessary to clean the in sides of the windows which requires access to the inner wheel area of the game Open the front doors and locate and release the two latches near the top inside corners Slide the plexiglass window up and away from you 11 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 The menu buttons are located inside the left front door Press MENU BUTTON to access the main menu Scroll through the menu with the MENU BUTTON Make selections with the MENU SELECT button The main menu will appear on the monitor If the angle of view makes menu options slightly hard to see we recommend dimming the ambient lighting to better see the monitor 12 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 GAME SETTINGS Reset Tickets Reset Credits Credits per Game Game Volume Attract Volume Ticket Pattern see page 14 for available alternate patterns Jackpot Men
3. After a solution is found Solenoid is always on allowing the wheel to spin at any time During attract mode a loud clicking sound occurs when the wheel spins Motor watchdog error Enter the main menu and make sure player timeout is set to motor assist Power down game and reboot then coin up and allow the motor to spin the wheel Re enter the menu and verify that motor watchdog error is no longer present 32 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TROUBLESHOOTING GUIDE Game scores while wheel OA Weak encoder sensor is still spinning Brake too loose game sees wheel spinning after coinup and scores as if it were played Game dispenses tickets Upon coin up Game ends after a slow Motor assist not kicking in spin and gives no tickets as ICKINg Motor watchdog error Encoder sensor not reading properly Game reads incorrect ticket value Replace encoder sensor AACB1901 Tighten the brake See page 17 Make sure player assist is not set to abandon game If correct see page 29 to troubleshoot motor See page 29 Clean calibrate or replace sensor Manually spin the wheel for one complete revolution so the home sensor can read Always spin the wheel downward Open menu and turn wheel downward check ticket value display Encoder sensor not reaching I O board Encoder sensor continually se
4. New Jersey law does not allow the Game is in New Jersey mode game to spin for the player call Bay Tek Service Dept for assistance Wheel Motor Information As the motor starts 5 volts is present at the connector As the wheel gains speed this increases to 12 volts Phone cable to I O board is double crimped in the housing for redundancy motor will still work if one wire happens to fall out or break 30 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TROUBLESHOOTING GUIDE Brake assembly is loose or broken Adjust the brake or replace it Solenoid assembly is faulty or broken causing the wheel to spin Replace the wheel engaging solenoid at any time apn met eas ENO AL Faulty I O board replace if needed times spin meter screen always on Encoder sensor not seeing the Faulty or miscalibrated encoder wheel spin sensor calibrate or replace sensor Clean sensor replace if necessary Encoder sensor dirty or faulty AACB1901 Spin meter does not Pinched broken or disconnected Inspect wiring and reseat or replace read a good spin wires cable if needed AACE1608 Faulty I O board Replace I O board AACB1900 Wheel spins continuously Wheel will not engage if the game Dear i thinks a door Is open Close all doors amp inspect door switches replace if needed Inspect the mechanism inside the right Wheel not spinning when the handle is pushed dow
5. displayed Faulty low ticket switch Replace low ticket switch AS5SW200 on monitor despite being filled GRI or SE SA Check the connection between the y switch and the I O board Faulty I O board Replace I O board AACB1 900 29 I O serial cable unplugged between I O and motherboard Short in coin door harness Game doesn t coin up To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TROUBLESHOOTING GUIDE Game set to abondon game under the player timeout option in the game menu Change setting to motor assist Change setting to motor assist power down for 10 seconds and restart to clear the error Game displaying motor watchdog error in the diagnostics Motor will not engage if the game Door open thinks a door is open Close all doors check door switches if issue persists Motor assist will try for 2 seconds not see the wheel then deactivate Troubleshoot encoder sensor and replace if necessary Faulty encoder sensor Motor does not engage to assist a slow spin Inspect mechanism inside left side Auto spin catch is broken door Replace spring if needed A5SREX040 This does not apply to Washington State games Inspect drive chain that powers the Drive chain broken wheel replace if needed 45CH1003 Inspect and reseat cable from the Cable problem motor to the I O board Faulty I O board Replace I O board
6. k k X X X SERVIGE MANUAL To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TABLE OF CONTENTS FACTORY CONTACT INFORMATION m cee eee ees 2 WELCOME TO TICKET MONSTER anu ea mats km man 4 HOW TO PLCAY E 0700 e ge teed 9 5 OLEGI GALKINA as s see nud tio ess 1 6 SAFETY PRECAUTIONS 0 0 cee n nne na 6 OETUP GUIDE 0 0 1 ti 7 10 OPENING THE WHEEL WINDOW eee 11 MAIN MENU ING IONS ed egos ee needs ee een te odds en eewes 12 16 TICKET PATTERNS acsacanedwecanecacaeecwae sy ocuaeaeees 14 15 KEY COMPONENT Sece cn see eee ee ain beeen ete eee eale i 17 MOTHERBOARD PINOUT p25 edge as vv 18 AUX BOARD PINOUT oases ee Rede ee ea kee eee ees ede eae eee es 19 HOW TO CALIBRATE ENCODER SENSOR ere eea 20 HOW TO ADJUST BRAKE 2 05665 oes eek eee emesene ve 21 HOW TO REMOVE HANDLE lt lt t w ons aaa usud beet ousabes es 22 HOW TO TIGHTENARMBRACKET mmm ena 22 DOOR OPEN ERROR loa eas un ra ou es 23 PUPPY VIDEO WIZARD ERAOM aasa v on an vee 24 POWER SUPPLY DIAGNOSTICS aga tu en es eoon an aast 29 TROUBLESHOOTING GUIDE nae un end ae 26 34 MAINTENANCE LOG eee a una enne a aenea unne 35 LEGMNIGCALAOUPIPORI se eee eet ewnw ee eee een eee beeen 36 WARRANTY 37 COMPLIANCE CERTIFICATE oss na uudne eea 38 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 WELCOME TO TICKET MONSTER Congratulations on your T
7. and boot up normally 24 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 POWER SUPPLY DIAGNOSTICS 1 Verify AC power to front of game Check power strip in bottom front of game for light ON inside rocker switch If light is not ON remove back panel of cabinet and check AC power in and Power Strip in that location 2 Check AC power connection to power supply 3 Ensure Power Supply switch is set to 115V or 230V Some model power supplies may not have this 4 Ensure Power switch is on 5 Examine top left corner of motherboard There is green LED ON If LED is not ON replace power supply AAPS4600 6 Check connections from power supply Make sure these 2 connections are secure Large power supply connection 7 Jump Start Motherboard If green LED is ON but monitor is not ON you may start motherboard by quickly touching these 2 red pins at the same time 2 Black and 2 yellow wires 12 Volts DC EJ GI T 02 U M H Mr Ae x a H 1 AA yY Eg i L i E er l K 9 a a ka ie 0 7 E d E gi Fj a w aly are ign 4 29 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TROUBLESHOOTING GUIDE Troubleshooting Strategy Use a systematic method of troubleshooting to determine the exact problem probable cause and remedy to your specific problem Use the process of
8. elimination to identify the faulty component Always check for the simple and obvious solutions first such as unplugged cables loose or broken wires bad sensors and components that are bent stuck pinched or jammed Game is unplugged Check the wall outlet Circuit breaker tripped meee an peme S np preakor d No power to the game or building circuit breaker Change the plug position replace No lights on at all OHIM OMI power strip if needed See power supply diagnostic on Faulty cable power supply page 21 Volume set too low Adjust the volume in the main menu Check the audio cable AACEAU010 Loose wire speaker unplugged connections from the I O board to the motherboard to the speakers Faulty I O board Replace the I O board AACB1900 Faulty motherboard Replace the motherboard AAMB8 No audio JAAG LS 805 4ASGEAUO10 eeoo TL TSTST 26 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TROUBLESHOOTING GUIDE Check the connections from the Cable problem jumper cable AACE1620 to the power supply Large POWER IN cable connection Reseat connector with motherboard is loose anner G cub See power supply diagnostics on yP pply page 21 Check the cables from the light strip Cable problem AACE1622 to the jumper cable One side AACE1620 to the power supply is out Faulty light strip Replace light strip
9. 800 746 2255 561 391 7200 TICKET PATTERNS PATTERN To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MAIN MENU CONT DIAGNOSTICS Door Open Warning Indicates when any of the 5 access doors is open Software Version Indicates which version of software is installed on the game Total Credits Indicates how many credits are available on the game Inputs Indicates how many inputs buttons etc are active DIAGNOSTICS Total Games Number of games played since last statistics reset Total Tickets Number of tickets dispensed since last statistics reset Tickets per Game Average number of tickets dispensed per game Total Motor Assists Number of games in which the motor spun the wheel for the player 16 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 KEY COMPONENTS Wheel Encoder Sensor AACB1901 qaey T RTAISV Located inside left side access door I O Board AACB1 900 Located inside left front door Motherboard AAMB8 Located inside right front door Includes software hard drive A5HD1800 and RAM A5CB1904 Software Hard Drive A5HD1 800 Located in a SATA port on the Motherboard 17 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 SOFTWARE HARD DRIVE FROM POWER SUPPLY FROM POWER SUPPLY RAM A5CB1904 EEEESDEEEEES Ae a
10. AACE1622 Some lights are Faulty light strip Replace light strip AACE1622 out Both sides are out Wheel lights not working Acceptor should cycle at power up If DBA not getting 110 VAC not check the cable connections to the power strip CAUTION 110 VAC Run a cleaning card 45CC9000 Dirt or debris in acceptor slot through the acceptor Dollar bill acceptor not working The dips on the acceptor should be IPB SATO set to always enable Pinched broken or disconnected Check wiring from DBA to I O board wires Repair or replace wire AACE1611 DBA problems Refer to DBA manual KE ERR a TII N GCI31 DOO WO BOARD T 666 ecoo IL AACE1611 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TROUBLESHOOTING GUIDE 12 volt power connector unplugged Large power connector unplugged GREET Reseat connector Faulty loose RAM D Reinsert RAM stick See power supply diagnostics on Faulty power supply E ai for 5 seconds D then 2 Monitor not goes working dark First Power down wait 10 seconds then power up again Ensure the monitor power cable is securely seated into the monitor and power strip screen Error on Display shows no bootable device USB software flash drive loose screen mesen boot disk and press any key missing or faulty Game is not recognizing
11. MPLIANCE CERTIFICATION TESTING IN PROGRESS 38
12. binet with the included hex bolts split washers and washers into the 4 holes shown using a 7 16 ratchet No nuts are required T nuts are built into the top of the cabinet Plug the power and VGA cables from the cashbox into the cables coming out the top of the cabinet Feed the power and VGA cables up through the metal tube Attach the wings with bolts washers and nylon nuts and a 9 16 ratchet socket and wrench The wings should pivot at the bolts opening wide enough to fit the blue plastic head in between To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Plug in the wing cables to the jumper on the grey phone cable Place the blue monster head onto the top of the cabinet inserting the wings into the slots and the black metal tube through the sguare hole in the top Attach the monitor to the metal tube with included lock nuts and a 1 2 nut driver Push the wings inward sliding in front of the brackets on the monitor Secure the brackets to the wings with included silver screws To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Plug the power and VGA cables into the monitor Plug the power cable from the cashbox into the line filter on the back of the game and into a standard electrical outlet A A L L NK K mi L 4 u be ated al M i 4 Y d M K P La J B M M cw V La NI
13. d To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Ticket Monster is eguipped with safety switches inside every door If a dooris open the wheel will not engage and the motor will not spin the wheel An error will appear on the monitor if the game reads that a door is open DEPRESSED DOOR CLOSED The safety switches have 3 positions and can be pulled out to simulate a closed door g NEUTRAL DOOR OPEN We don t recommend doing this unless it is neces sary for testing purposes gt f 4 PULLED OUT OPEN BUT READ AS CLOSED The switches are in place to prevent injury and should be used appropriately at all times To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 PUPPY VIDEO WIZARD ERROR If the monitor has been replaced or reset a Puppy Video Wizard will appear on the screen at power up The settings will have to be reset and saved before the game can be played Puppy Video Wizard screen will appear Open the front door of the cabinet and plug a PS 2 keyboard into the purple port on the motherboard Hit lt ENTER gt Make sure a resolution of 1024 x 768 x16 is selected then hit lt ENTER gt The game software should now boot Wait 10 secnds then press lt Q gt on the keyboard Once the black screen with white and red code appears type REBOOT and hit lt ENTER gt The game will save the video settings
14. es home position Game pays out 10 or 75 tickets every game Encoder signal not reaching I O board Check the cable between sensor and I O board reseat or replace if necessary Clean calibrate or replace sensor Replace I O board Check green LED home indicators on sensor board if always on as the wheel spins replace the sensor Check the cable between the sensor and the I O board reseat or replace if necessary Replace sensor or I O board To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TROUBLESHOOTING GUIDE Winning value should be displayed on the monitor see page 32 for encoder sensor troubleshooting Make sure the game is not reading Close all doors inspect and replace an open door door switches if necessary Faulty cables between I O board Inspect cables reseat or replace if and ticket dispensers needed Faulty I O board Replace I O board AACB1900 No issue less than 5 tickets will al Less than 5 tickets were won ways vend from one dispenser only Faulty cable between I O board and Inspect cable reseat or replace If affected ticket dispenser needed is not Faulty I O board Replace I O board AACB1 900 Verify the ticket pattern in the main Incorrect ticket pattern selected U paren menu e lean calibrate or replace encoder Wheel position not read correctly ASANCA Solo Disconnected loose or broken Inspect cables reseat or replace if wire
15. help you know you can call us It s not easy to diag nose a game remotely by phone but our technicians do a great job They ll need your help to perform some troubleshooting steps and convey to them exactly what s happening with your game Returns Credits amp Fees NOTICE ALLITEMS being sent to Bay Tek Games for repair or return etc require prior Return Authorization Bay Tek Games will provide a Product Return Form with an authorizing Ticket Number for each item to be returned Please be certain to include this document with all shipments Late Fees and Non Return Fees Advance Replacement and Warranty Replacement items require the defective items to be returned by Bay Tek games promptly to avoid Late Fees We expect items to be returned with 10 working days Late fees are invoiced monthly Late fees are non refundable under any circumstance Any item not returned within 90 days will be invoiced in full as a replacement part Bench Fees Bench fees will apply for each electronic item returned to Bay Tek Games this includes unused Advance Replacement items This charge covers our cost to inspect evaluate and retest each item Please note that returned items that do not pas our tests will be charged accordingly as replacement items or advance replacements Restocking Fees Unused items returned for credit will be credited minus a restocking fee Items must be returned with in 30 days of purchase in order to qualify for any credit amount No
16. icket Monster purchase Larger than life and not so creepy Ticket Monster is sure to roll in scary big revenues With a progressive jackpot fresh theme and brightly colored cabinet Ticket Monster will lure in players from across the room Please take a moment to read through this manual and be sure to contact our factory if you have any questions or would like some more information Thank you for your purchase Your business is important to us and we hope you enjoy this game as much as we do Your Prieuds at Gay lee Games TICKET TK C 1 GAME INSPECTION Inspect the game for any damaged loose or missing parts If damage is found please contact your freight carrier first Then contact Bay Tek Games Service Department at 920 822 3951 or e mail them at service baytekgames com for further assistance 4 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Lift up on the handle and push it down hard Roll the monster s tongue around Win tickets where the arrow points Land on the Jackpot space to win scary big tickets To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 WEIGHT POWER REQUIREMENTS INPUT VOLTAGE 100 to 120 220 to 240 SHIP WEIGHT 1200 LBS INPUT FREQUENCY E DIMENSIONS MAX START UP OPERATING WIDTH CURRENT CURRENT OPERATING TEMPERATURE FAHRENHEIT 80 100 CELSIUS 26 37 8 DO NOT perform
17. monitor Ensure VGA cable is secure to the I O board or replace monitor Power cable unplugged from Black monitor Display shows puppy video wizard or Xorg reboot to see if problem Display shows kernel panic unabl y shows kernel panic unable 28 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TROUBLESHOOTING GUIDE Remove fish head Remove wood blocks holding monitor in place Take the monitor out of the wood frame Use buttons to adjust settings Monitor issues Too bright too dim blurry etc Monitor settings out of adjustment Inputs not working no coin up buttons don t work display reads door open Game plays but not all ie fancione wok Display does not show some USB software flash drive loose or screens no audio faulty Game freezes or locks up Faulty RAM or motherboard A n jam coin switch If one is closed One of the coin switches is jammed ae annie ae the other won t work either Unplug red spade connector from door and jump between white and black wires to simulate coin up replace harness if needed I O serial cable unplugged between Check connections and reseat cables I O and motherboard replace I O serial cable if needed Faulty I O board Replace I O board AACB1 900 Ticket stack not resting properly on Adjust ticket stack so it holds the the low ticket switches switch down Low tickets
18. n side access door for intact springs and engaging action Replace assembly if needed AASO4150 Gable orebien Inspect cable connecting the solenoid P to the I O board replace if needed Faulty I O board Replace I O board AACB1 900 ba a EI EI rd TXT L AL Faulty solenoid assembly ecco Solenoid Information The solenoid should output 12 VDC at game start Phone cable is double crimped in housing for redundancy solenoid should still work if one wire happens to fall out or break 31 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TROUBLESHOOTING GUIDE Inspect solenoid to make sure it s Jammed solenoid working properly Look for missing springs replace pian eaae HANGS assembly if needed AASO1450 Pinched cable Inspect phone cables replace if needed Faulty I O board Replace I O board AACB1900 Cable unplugged Check and reseat cable into I O board Analog game amp ticket Meters do not click as tickets are Replace counters AACO1000 counters do not work vended and games are played Faulty I O board Replace I O board AACB1900 Check the limit switch inputs replace Monitor shows Out of paul Sook M switches if necessary ASSW 7000 Order Door Open iO EE E EE E Reseat the cable from the mother anpiugg board to the I O board Faulty I O board Replace I O board A5CB1900 Clean calibrate or replace encoder Faulty encoder sensor sensor
19. nty replacement claims customers may be charged for the replacement item at the time of shipment and later credited the same amount when the faulty item is returned and has passed our inspection Bay Tek Games will provide the customer a pre paid return shipping label which is sent along with the replacement item The customer is responsible for properly packaging and ship ping the faulty item back to Bay Tek Games In order to maintain the safety amp compliance certifications of this game ONLY approved parts may be used For approved replacement parts refer to the parts list in this manual Should you need your game serviced determine the serial number from the decal placed on the front of this manual or locate it on the back of the game Then contact our Service Department at 920 822 3951 or e mail service baytekgames com NON WARRANTY Options and estimated charges will be provided to you for your approval Please remember that any items being sent to Bay Tek Games must include prior return authorization from our Parts amp Service Department This approval will include a Product Return Form which is required to be included with any incoming shipments Repaired parts will be shipped back using the same method in which they were received Repairs are warranted for 30 days from the date of return shipment 3 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 CERTIFICATE OF COMPLIANCE CO
20. o tighten or right to loosen Move in 2 turn increments the brake is sensitive and needs very little adjustment to make a difference Make sure each bolt is adjusted equally l Total Cred Tiekets Left to Dispense 0 heel Position 29 4 onster Jackpot Value 500 Perform another Wheel Coast Time test and check rake Status Brake ok 28 the brake status Repeat previous steps until brake Wheel Speed Stopped status reads OK Software Versions vape and 2 14 aux its 0 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Tools Needed 1 2 Socket amp rachet 1 2 Wrench Located on the underside of the metal front panel there is a bolt split washer and locknut holding the handle into the square pipe attached to the linkage Remove the bolt by turning the rachet on the locknut and holding the bolt still with the wrench Pull the handle out from the front of the game It is important to keep the arm bracket securely tightened failure to do So may cause injury to players or damage to the game We recommend checking the bolts monthly and more often if the game accumulates a high volume of play Open the right front door and remove the acrylic shield using a 90 degree drill and square bit Check the 6 bolts holding the bracket in place 3 on the front surface and 3 on the bottom and tighten all nuts with a 7 16 socket Replace acrylic shiel
21. pproaches a bonus section Watch the display closely and stop the wheel as soon as It turns from a 4 to the bonus value The arrow should be right on the line between 4 and the bonus space If the pointer is more than 1 2 off Open the left side door and locate the two Phillips head screws on the sensor bracket which hold it securely in the adjustment slots Loosen the screws and move the bracket slightly then retighten and restest Repeat as neccessary TICKETS 3 a To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Wheel Coast Time is determined by how long the wheel spins before it comes to a complete stop Long coast time increases the time per game while a short coast time makes the game guicker The higher the number the longer the wheel coasts the ideal coast time is between 30 and 40 Adjusting this number periodically will prevent skilled players from sharking the game To test Wheel Coast Time While in the main menu spin the wheel The display should read good spin Once the wheel stops the brake status will come up in the diagnostics are Versions Total Tickets L heel a onster Brak ie K e Status Ti hten Brake E peed oppe Brake status will show one of three options e Brake OK no adjustment needed e Tighten Brake e Loosen Brake Open the left side door and locate the brake Pull up each bolt and turn the locknuts left t
22. repairs or maintenance on this game with the power ON Unplug the unit from the wall outlet or shut off the power strip located inside the cabinet Use of flammable subtances can cause sever burns or serious injury Always use NON FLAMMABLE solvents for cleaning DO NOT use gasoline kero sene or thinners CAUTION Lifting heavy objects can cause back neck or other injuries Be sure adequate lift ing and moving devices are available when unloading unpacking and moving this game Be sure the electrical power matches the game requirements See the serial num ber located on the back of the game cabinet Always plug into a grounded circuit If the supply cord is damaged it must be replaced by an approved cord or assembly provided by the manufacturer UNPLUG THE POWER CORD The power cord must be accesible at all times in case of an emergency To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Place the wood sled on top of the cabinet lining up the holes and making sure the black power cable monitor VGA cable and grey phone cable with splitter jumper feed through to the top without getting pinched Pivot the black metal tube up into position Secure metal tube with two bolts washers and nuts from hardware kit and tighten with 7716 wrench To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Secure the monitor mount sled to the ca
23. s necessary Refer to blue Ticket Dispenser pages at the end of this manual blow dust from OPTO sensor and wipe clean with isopropyl alcohol Replace ticket dispenser Flip the ticket stack and load upside down causing the larger notches to alight with the sensor Game is not registering a win Tickets not dispensing from either of the two dispensers One ticket dispenser is working while the other Wrong ticket amount dispensed Ticket dispenser OPTO sensor dirty Faulty ticket dispenser Notches between tickets are too small 34 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 If repairs are necessary it is good practice to keep a log of repairs done and parts ordered The chart below will assist you in tracking your game s maintenance MAINTENANCE PERFORMED PARTS ORDERED INITIALS To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Excellent customer service is very important to Bay Tek Games We know that keeping your games in great operating condition is important to your business When you need us we are here to help You can call us for free technical assistance and you can count on us to have parts on hand to support your game We offer options that fit your needs Electronics Circuit Boards Repair Options Repair amp Return If you have Circuit Board issues with your Bay Tek game
24. shipping charges will be credited 36 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 WARRANTY Bay Tek Games warrants to the original purchaser that all component parts will be free of defects in workmanship and materials for a period of 6 months from the date of purchase An additional 3 month warranty extension can be obtained by filling out and submitting the Warranty Registration for each machine Warranty Registration cards may be found as shipped with each machine or online at our website These must be filled out and submitted to Bay Tek Games within 30 days of purchase to be valid For any game machine we manufacture that is within its warranty period with notification to our Parts amp Service Department Bay Tek Games will without charge repair or replace defective component parts It is the owner s responsibility to diagnose remove and replace any faulty component part at their own expense amp peril As needed at no charge Bay Tek Games can provide reasonable tele phone technical support during our normal business hours All claims of defective parts are subject to review upon our inspection of the faulty item This warranty does not apply in the event of any misuse or abuse to the product or as a result of any unauthorized repairs or alterations The warranty does not apply if any serial number decal is altered replaced or removed from its original position To process warra
25. u Player Timeout Option Game History Set Time amp Date Exit Menu Monster Jackpot Min Max Jackpot Increment Jackpot Reset Machine ID ols 2 HIsIs s gt ol ala 5 bill bonus 3 plays for 5 Adjusts the volume of the game while coined up and playing Adjusts the volume of the game while in attract mode elelee ttf see table below No Timeout required for WA state Abandon Game required for New Jersey Opens a new screen with detailed game play and payout log Opens a new screen with date and time selections Returns game to normal function JACKPOT MENU 50 250 50 500 50 1000 100 500 100 2500 250 1000 250 2500 500 1000 500 2500 500 9999 1000 5000 100 1000 250 5000 250 9999 500 5000 1000 9999 DISABLED Reset the jackpot payout to the minimum value established above If you plan to link two or more games to increment their jackpots simultaneously a linkage kit is required Please call our service department to order 13 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TICKET PATTERNS PATTERN 1 PATTERN2 PATTERNS PATTERN4 PATTERNS PATTERN 6 32 35 90 53 60 63 14 17 74 77 40 45 TICKETS GAME TICKETS GAME TICKETS GAME TICKETS GAME TICKETS GAME TICKETS GAME PART AATP0201 PART AATP0202 P PART AATP0203 P PART AATP0204 P PART AATP0205 P PART AATP0206 P 14 To Purchase This Item Visit BMI Gaming www bmigaming com
26. you can send the board to us and we ll repair it right away Most items sent to us are repaired and returned to you within two days This option is your best value as we offer this fast turn around service at the most reasonable price Advance Replacement If you have Circuit Board issues with your Bay Tek game but you don t have time to send in your board in for repair give us a call and ask for an Advance Replacement We ll send you a replacement board that same day pending availability When you get your new board just repackage the defective board in the same box and send it back to us We make it easy by including a UPS Return Shipping label for you to put on the box not available for international ship ments This is your best option when you need to get your game up and running as quickly as pos sible Spare Parts Take matters into your own hands and purchase new spare Circuit Boards for your Bay Tek games Many of our games share the same main board electronics This means you can buy one set of spare electronics to support many of your Bay Tek games Spare boards allow you to get your game up and running the quickest and provide you a valuable troubleshooting option Call our technicians to get recommendations for what you should keep on hand for spare parts Technical Support You are the best tool for troubleshooting Your abilities to understand the game and your skills to repair the game are invaluable to us If you need
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