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G165/G166/G167 G181/G183/G184 SERVICE MANUAL

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1. g165v101 Laser Optics Housing Unit Print Cartridge AIO Development Roller AIO 9 Registration Roller 10 By pass 11 Paper Feed Roller 12 ITB Image Transfer Belt Unit 13 OPC AIO 14 Tray 1 15 EGB Controller Paper Exit Fusing Unit Fusing Lamp Duplex Path 2 3 4 9 6 Fe 8 Transfer Roller SM 6 1 G165 G166 G167 G181 G183 G184 Detailed Descriptions Section Machine Overview 6 1 2 PAPER PATH Tax Rest p et ms a g165v107 G165 G166 G167 G181 G183 G184 6 2 SM Machine Overview 6 1 3 DRIVE LAYOUT g165v102 Color AIO Motor 5 Registration Clutch Black AIO Motor 6 Paper Feed Clutch Duplex Motor Duplex model only 7 Agitator Motor Transport Fusing Motor 8 ITB Image Transfer Belt Contact Motor Color AIO Motor This drives the color AIOs Cyan Magenta and Yellow Black AIO Motor This drives the black AIO and the ITB Image Transfer Belt Duplex Motor Duplex model only This drives the paper exit roller and the duplex roller Transport Fusing Motor This drives the fusing unit paper feed roller registration roller and paper exit roller via the paper feed clutch registration clutch and gears This motor only drives the paper exit roller in non duplex models Registration
2. 3 4 16 15 5 14 6 13 7 12 11 g165d202 Waste Toner Container 9 Development Roller Transport Belt Shaft 10 OPC Waste Toner Collection Coil 11 Waste Toner Collection Coil Toner Agitator 12 OPC Cleaning Blade Upper Mixing Roller 13 Charge Roller Cleaner 2 Development Blade 14 Charge Roller Lower Mixing Roller 15 Charge Roller Cleaner 1 Toner Supply Roller 16 Waste Toner Transport Belt This machine uses the AlO system Each AlO consists of the waste toner tank print cartridge part development unit part and PCU part This gives the user easy replacement procedures and helps to make the engine module more compact The waste toner bottle is smaller than other full color printers because the waste toner from the OPC is collected in the waste toner tank of each AIO The diameter of the OPC is 24 mm and the diameter of the development roller is 12 mm SM 6 21 G165 G166 G167 G181 G183 G184 o oo OSs Sr 33 e c o Q O o AIO All In One Cartridge 6 4 2 DRIVE D A g165d204a g165d203 B g165d208 The black AlO motor drives the gear A for the black AlO The color AlO motor drives the gears B and color gears C for the cyan magenta and yellow AlOs through gears Each of these gears engages with a gear D in the OPC and this gear drives the rollers in the AIO through other gears G165 G166 G167 G181 G183 G184 6 22 SM AIO
3. 2 Release the locks A 3 Transfer unit B SM 3 27 Paper Transfer G165 G166 G167 G181 G183 G184 G o EE o On 5 Q Lm d 2 am Paper Transfer 3 2 TRANSFER ROLLER 1 Transfer Unit Transfer Unit g168r551 g168r550 g168r552 2 Release the two hooks A at both sides of the transfer unit nem e e gt B 91681553 3 Open the transfer roller unit B and remove it g168r554 4 Transfer roller assembly C x 2 G165 G166 G167 G181 G183 G184 3 28 SM Paper Transfer g168r555 g168r556 5 Release the holder D at the left side of the transfer roller unit hook 6 Transfer roller E SM 3 29 G165 G166 G167 G181 G183 G184 ds c O Ou Q S Q O a sj c Ou Dec o Lo lt Paper Transfer 3 3 REGISTRATION ROLLER 1 Transfer unit Transfer Unit 2 Transfer roller unit Transfer Roller Ai g168r557 3 Tension springs A both sides 4 Registration idle roller B x 2 gear x 1 bushing x 2 5 Registration roller C x 2 gear x 2 bushing x 2 Reassembling the registration roller unit g168r559 When installing the tension spring make sure that the tension spring correctly hooks onto the bushing of the registration idle roller as shown above A G165 G166 G167 G181 G183 G184 3 30 SM 3 4 REGISTRATION SENSOR 1 Right Cover me Right Cover Paper Transfer 2 Registration sen
4. g165r628 PSU guide A x 3 Power cord bracket B x 2 8 Ground cable C x 1 91651629 91651630 9 Power switch assembly D x 3 EY x 2 SM 3 55 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Electrical Components 91651631 10 PSU assembly E 4 x 4 all Es g165r632 11 PSU F x 4 Fuse There is a removable fuse on the PSU FU101 NA 15 125V FU101 EU ASIA 6 3A 250V A CAUTION Use a correct rating fuse for the fuse replacement Never use a wrong rating fuse If you do the machine may be damaged Never try direct connection of PSU circuit without a fuse G165 G166 G167 G181 G183 G184 3 56 SM Electrical Components 3 11 9 HIGH VOLTAGE POWER SUPPLY BOARD Remove all AlO cartridges Operation panel Operation Panel Rear cover Rear Cover CO N A sch Right cover Right Cover g165r682a 4 High Voltage Power Supply Board A x 7 ground cable x 1 EB x 1 3 11 10 TEMPERATURE HUMIDITY SENSOR 1 Operation panel Operation Panel 2 Rear cover mw Rear Cover 3 Right cover Right Cover g165r682 91657683 4 Temperature Humidity sensor A amp x 1 EZ x 1 SM 3 57 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Electrical Components 3 11 11 DUPLEX MOTOR DUPLEX MODEL 1 Operation panel Opera
5. 91655506 Group Item Remarks Tab Machine String length is 32 Name Machine String length is 32 Comment Hardware Information Type Mac Address TCP IP Active Netware Apple List of 3 protocols when they are active Protocol Talk G165 G166 G167 G181 G183 G184 5 14 SM Smart Organizing Monitor Printer Model Item Remarks This setting is not available if DHCP is enabled If this setting is changed the printer IP address xxx XXX XXX XXX power must be turned off on for the new setting to take effect The default setting is 192 0 0 192 when DHCP is off This setting is not available if DHCP is enabled If this setting is changed the printer power must be turned off on for the new setting to take effect Subnet mask XXX XXX XXX XXX Will Show all zero if network initialization is not finished Any change will be TCP IP ignored before the end of network initialization The default setting is 255 255 255 0 when DHCP is off This setting is not available if DHCP is enabled If this setting is changed the printer power must be turned off on for the new setting to take effect Gateway MEM XXX XXX XXX xxx Will show all zero if network initialization address u is not finished Any change will be ignored before the end of network initialization The default setting is 192 0 0 192 when DHCP is off SM 5 15 G165 G166 G167 G181 G183 G184 Smart Organ
6. SM 5 33 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Selections Remarks 1 32mm per step Range is 5mm to 5mm If the machine settings are reset to Horizontal 15 to 15 the factory defaults this value does step not change The printer will exit the energy saver state after this setting is changed Duplex Tray 0 24mm per step Range is 3 6mm to 3 6mm If the machine settings are reset to Vertical 15 to 15 step the factory defaults this value does not change The printer will exit the energy saver state after this setting is changed This button is for resetting an SC Fuser SC Reset related with the fusing errors If On the engine detects SC559 If Fuser SC Detect On Off Off the engine does not detect Fusing SC Reset Reset Transfer Unit o ES EEE Resets the transfer unit life counter When you click the Trans Belt Adjust button the transfer belt Trans Belt Adjust adjustment is done This calibrates the motor speed to match the length of the new transfer belt indicates the factory default value G165 G166 G167 G181 G183 G184 5 34 SM Service Menu MF Model 5 3 SERVICE MENU MF MODEL 5 3 1 OVERVIEW The MF model has several service menus Each service menu has several adjustment items This section explains how to enter each service menu and what you can do in each service menu Each menu is classified into two Modes dependi
7. e c o oO o Controller Controller MF model G181 G183 G 184 CPU ARM11 400MHz Se DE MEI ab 128MB PE MF1c 256MB 128MB for printer function RAM 512MB Only PE MF 1c 384MB for printer ax function Hard Disk Drive PE MF1a b DDST GDI PDL PE MF1c PCL5c 6 PostScript 3 emulation PCL 41 Symbolset 35 Intellifonts 10 TrueType fonts Fonts Std 1 bitmap font PS3 80 fonts Only PE MF1c MIB Connectivity Standard support MIB II RFC1213 HostResource RFC1514 MIB SMNP PrinterMib RFC1759 Printer MIB Windows 98SE Me 2000 XP Server 2003 Vista 1 Mac OS X 10 2 8 or later Operating Systems Network G165 G166 G167 G181 G183 G184 6 48 SM Print Resolution Controller 600 x 600 dpi 1200 x 600 dpi equivalent 2400 x 600 dpi Engine equivalent PCL5c equivalent Controller PCL6 equivalent 600 x 600 dpi 1200 x 600 dpi equivalent 2400 x 600 dpi 600 x 600 dpi 1200 x 600 dpi equivalent 2400 x 600 dpi 600 x 600 dpi 1200 x 600 dpi equivalent 2400 x 600 dpi PS3 equivalent PCL5c equivalent Drivers PCL6 equivalent 600 x 600 dpi 1200 x 600 dpi equivalent 2400 x 600 dpi 600 x 600 dpi 1200 x 600 dpi equivalent 2400 x 600 dpi 600 x 600 dpi 1200 x 600 dpi equivalent 2400 x 600 dpi equivalent PS3 SM 6 49 G165 G166 G167 G181 G183 G184 o 35 OE Sr 33 e c o oO o Controller
8. Default NA Letter EU A4 SM Smart Organizing Monitor Printer Model Thin Paper 60 75g m Plain Plain Paper 90 1059 m Recycled Color Preprinted Paper Tray 2 Paper type optional Prepunched Paper Letterhead If the paper size factory default is A4 then the custom size factory Custom Size default unit is mm Mm Inch unit If the paper size factory default is Letter then the custom size factory default unit is inch 3 54 8 50 inch Precision is two digits after the decimal point in inch or one digit after the decimal point in mm Custom If an input value is more than the 90 216mm Horizontal maximum value then it will be treated as the maximum value If an input value is less than the minimum value then it will be treated as the minimum value 5 83 14 02 inch Precision is two digits after the decimal point in inch or one digit after the decimal point in mm Custom If an input value is more than the 148 356mm maximum value then it will be Vertical treated as the maximum value If an input value is less than the minimum value then it will be treated as the minimum value SM 5 7 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Selections MPT Not used Priority Tray Tray1 Tray2 indicates the factory default value G165 G166 G167 G181 G183 G184 5 8 SM Smart Organizing Monitor Printer Mode
9. lt Paper Exit 3 10 2 PAPER EXIT SENSOR 1 Rear cover re Rear Cover 2 Right cover Right Cover EN A N f F9 d Z A bat 3 Right bracket A x 4 g165d594 4 Paper exit sensor B hooks EB x 1 G165 G166 G167 G181 G183 G184 3 42 91654595 SM Electrical Components 3 11 ELECTRICAL COMPONENTS 3 11 1 CONTROLLER BOARD GDI PCL Controller Board Printer Model 1 Rear cover re Rear Cover Ce o EE o On S QT d 2 am 91651511 4 GDI controller board B or PCL controller board C 4 x 6 SM 3 43 G165 G166 G167 G181 G183 G184 Electrical Components Main Controller Board MF Model 1 Rear cover re Rear Cover 2 Controller box cover A 4 x 7 3 Interface bracket B x 2 91651612 91651613 4 Main controller board C flat cable x 1 all Es amp x 6 The photo above left shows the G184 and the photo above right shows the G181 and G183 G165 G166 G167 G181 G183 G184 3 44 SM Electrical Components PDL Board G184 only 1 Rear cover re Rear Cover 2 Controller box cover see Main Controller Board above 3 Interface bracket see Main Controller Board above g165r612a 4 PDL board A amp x 4 SM 3 45 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Electrical Components 3 11 2 EGB ENGINE BOARD Printer Model 1 Rear cover re Rear Cover 2 GDI con
10. 5 Scanner top cover C G165 G166 G167 G181 G183 G184 3 76 SM Scanner 3 13 3 SCANNER CARRIAGE UNIT 1 Scanner unit 2 Scanner top cover g165r643 4 Remove the timing belt tension spring B a g165r644 5 Remove the flat cable C from the scanner carriage unit SM 3 77 G165 G166 G167 G181 G183 G184 ds c O Ou Q S Q O a sj c Ou Dec o Lo lt Scanner 6 Bar holder D amp x 1 7 Carriage bar E and scanner carriage unit F G165 G166 G167 G181 G183 G184 3 78 SM 3 13 4 EXPOSURE LAMP 1 Scanner carriage unit e Scanner Carriage Unit g165r647 2 Carriage top cover A amp x 2 EH x 1 91651648 3 Exposure lamp B hooks SM 3 79 Scanner G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Scanner When reinstalling the exposure lamp Wire the lamp cords as shown above Otherwise the top cover pinches the lamp cords and damages them when reinstalling the top cover on the scanner carriage unit G165 G166 G167 G181 G183 G184 3 80 SM 3 13 5 LAMP STABILIZER BOARD 1 Scanner carriage unit e Scanner Carriage Unit g165r650 2 Carriage bottom cover A x 2 3 Lamp stabilizer B EB x 1 SM 3 81 Scanner G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Scanner 3 13 6 SCANNER MOTOR
11. Controller EW updating Status User Tools Aficio SP C222DN Dre Input Tray Remaining Level 3 Remaining Level 4 Remaining Level 4 Remaining Level 4 e O g165s513 6 SDC shows Controller FW updating and the Alert LED red on the printer starts blinking The Ready LED remains lit 7 Wait for a few minutes Es Aficio SP C222DN RICOH Aficio SP C222DM PCL 6 Controller EW download completed Turn power switch off then an Remaining Level 3 Remaining Level 4 Remaining Level 4 Remaining Level 4 g165s514 8 When the update has finished SDC shows Controller FW download completed and the Ready LED green on the printer starts blinking The Alert LED is still blinking f Controller FW download completed does not appear the download failed Try again You can also switch from an Ethernet connection to a USB connection and see if that works If you still cannot download the firmware it may be necessary to change the EGB and or the controller board G165 G166 G167 G181 G183 G184 5 52 SM 9 Firmware Updating f power failed during the download try again If you still cannot download the firmware it may be necessary to change the EGB and or the controller board Turn the printer off and on Engine Firmware 1 2 3 SM Start SOM Click the Printer Configuration button on the User Tools tab Input Admin074 and click the O
12. If you cannot access the menu input the sequence of keys more quickly Glear Stop gt 1 gt 0 gt 7 gt Color Start Select Init Engine EEPROM item and execute it to initialize the EEPROM Press the Clear Stop key to exit the Engine Maintenance menu Select the Serial No item and then input a serial number Ask your supervisor about how to access the serial number input display Exit the serial number input display and then enter Engine Maintenance again Select Destination and then select a destination Select Model and then select a model Select PnP Name and then select a plug and play name Select LSU Adjustment and then input the LSU laser optics housing unit setting values Turn off the machine Turn on the machine with the front cover open Enter Engine Maintenance in the Maintenance Mode Menu again Close the front cover Select Trans Belt Adjust and then execute Trans Belt Adjust to adjust the ITB Image Transfer Belt unit Select Fuser SC Detect and then select ON or OFF for the consecutive fusing jam detection Note The default setting is OFF Select ON only if the customer wants to use this feature G165 G166 G167 G181 G183 G184 3 62 SM Electrical Components 17 Select Registration and then adjust the registration for each direction vertical and horizontal direction and tray if necessary 18 Select 2nd Transfer Fuser Temp and then adjus
13. 250 lack amp White Error code 3 Operator Gall Error code 3 Operator Gall Graphics Error code amp Operator Call bso Paper Misfeed TA Error code 23 Fol Error SC 300 Inner Paper Jam Paper Jam with Duplex Coverage Ara palate CR Photograph RICOH Aficio SP C220N Engine Firmware Update Clear Counter except total et ab g165s510 This means toner limit Should by Toner Limit Selection Graphic text graphic image 200 to 400 250 default 10 step Image Total printed page counter Total printed color page counter Total printed mono page counter Total printed duplex page counter PDL Print Side Volume Duplex si Misfeed jam counter Paper Jam Misfeed 0 to 128 Counter for jams inside the machine 0 to 128 Paper Jam Inner SM 5 27 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Duplex jam counter 0 to 128 Paper Jam Duplex Always 0 if the printer does not have a duplex unit Recent K coverage K data got from the engine the unit is 1024 dots A4 full coverage dot number the unit is 1024 dots A4 full coverage dot number in units of 1024 dots is 4961 7016 1024 Recent M C Y coverage uses the Recent K M C Y coverage same equation as K using the M C Y data from the engine Accumulate K M C Y Added from recent coverage Stored in coverage the EEPROM Maximum 16 error
14. 7 0 Sec 10 5 Sec 14 0 Sec SM 5 45 G165 G166 G167 G181 G183 G184 Service Menu MF Model This setting sets the time out length for the 1st dial tone detection The machine waits for a dial tone Timeout Length for the specified time and disconnects itself from the line when no dial tone is input 10 Sec Default 15 Sec 20 Sec 30 Sec DFU BT Setting Off On BT Busy tone DFU 300 550 Hz 300 650 Hz 325 525 Hz 340 550 BT Frequency BT Busy Tone Hz 350 500 Hz 350 550 Hz 375 475 Hz Detection 380 520 Hz DFU BT Level arie 35 dB 36 dB 37 dB 38 dB 39 dB DFU BT Cadence 0 10 0 15 0 20 0 25 0 30 0 35 0 40 0 45 0 50 0 75 The machine checks the actual data reconstruction errors and then transmits an RTN depending on the decoding error rate that is set by RTN Rate o this setting Number of lines containing an error per page Total number of lines per page Comm Settings 10 15 DFU V34 Modem ed Permitted Default Prohibited DFU V17 Modem ek Permitted Default Prohibited G165 G166 G167 G181 G183 G184 5 46 SM Service Menu MF Model These selectors set the equalizer s training level to be applied if training fails due to poor line Equalizer Redialing First TX Speed connection Automatic Default 4 Points 16 Points Resend when a communication error occurs Disabled Default Not Disabled Sets the first transmission speed c
15. 80g m 20Ib Letter A4 Width 139 7 215 9 mm 5 5 8 5 Length 139 7 355 6 mm 5 5 14 52 105 g m 14 28lbs 120V 60Hz 220 to 240V 50 60Hz 1300W or less PE MFia b 20 W or less PE MF1c 25 W or less 1300W or less PE MF1a b 20 W or less PE MF1c 25 W or less 51 sec or less from power on 51 sec Uses approx 15W 10 sec Uses approx 100W 7 6 SM Copier 1st copy speed Maximum original size Copy Speed Multiple copy Resolution H x V Grayscale 256 levels NA Reduction Enlargement Fix 90 65 78 93 129 155 200 400 SM General Specifications B amp W Less than 30 sec FC Less than 30 sec Platen ADF A4 210 x 297mm Letter 215 9 x 279 4mm Platen A4 210 x 297mm Letter 215 9 x 279 4mm Legal 215 9 x 355 6mm ADF PE MF 1a B W 16 cpm A4 16 5 cpm LT FC 16 com A4 16 5 com LT PE MF 1b c B W 20 cpm A4 21 cpm LT FC 20 cpm A4 21 cpm LT Single Platen Document Multiple Copy PE MF1b c ADF B W 20 cpm FC 20 cpm A4 B W 21 cpm FC 21 cpm LT Multiple PE MF1b c B W 20 cpm FC 10 com Up to 99 600 x 600 dpi Flatbed 600 x 300 dpi Document ADF Single Copy Scanning ADF Printing 600 x 600 dpi o O O O Q o o EU 90 71 82 93 122 141 200 400 7 7 G165 G166 G167 G181 G183 G184 General Specifications Image density
16. Language Operation Panel LCD PCL5c PCL6 Drivers Config Page 1 English 2 German 3 French 4 ltalian 5 Spanish 6 Dutch 7 Swedish 8 Norwegian 9 Danish 10 Finnish 11 Portuguese 1 English 2 German 3 French 4 ltalian 5 Spanish 6 Dutch 7 Swedish 8 Norwegian 9 Danish 10 Czech 11 Hungarian 12 Finnish 13 Polish 14 Portuguese 15 Russian 16 Simplified Chinese 1 English 2 German 3 French 4 ltalian 5 Spanish 6 Dutch 7 Swedish 8 Norwegian 9 Danish 10 Czech 11 Hungarian 12 Finnish 13 Polish 14 Portuguese 15 Russian 16 Simplified Chinese 1 English 2 German 3 French 4 ltalian 5 Spanish 6 Dutch 7 Swedish 8 Norwegian 9 Danish 10 Czech 11 Hungarian 12 Finnish 13 Polish 14 Portuguese 15 Russian 16 Simplified Chinese 1 English 2 German 3 French 4 ltalian 5 Spanish 6 Dutch 7 Swedish 8 Norwegian 9 Danish 10 Finnish 11 Portuguese G165 G166 G167 G181 G183 G184 6 50 SM ADF 6 9 ADF 6 9 1 OVERVIEW SPSS ESAS NS OS SON g184d101 1 Feed Sensor 5 Exit Roller 2 Feed Roller 6 Original Set Sensor 3 Separation Roller 4 Pick up Roller 7 DF Exposure Glass o GER 23 09 GZO 338 o e SM 6 51 G165 G166 G167 G181 G183 G184 ADF 6 9 2 PAPER PATH 91844102 After the original set sensor has detected an original and the machine has received a copying or scanning job the ADF motor rotates to pick up and feed
17. MUSIC Mirror Unit Skew and Interval Control The machine uses the TM sensors to measure sample lines deposited on the ITB and corrects color image registration adjustment based on the sensor readings Sample lines are made on the left center and right of the ITB This control takes about 22 seconds to be completed o 35 OE Sr 33 e 6 13 G165 G166 G167 G181 G183 G184 Process Control 6 2 3 PROCESS CONTROL SELF CHECK This machine does potential control with a procedure that is known as the process control self check This procedure is done at these 7 times Timing Execution Mode 1 Initial Power ON 2 Recovery form Sleep Mode 4 Ready Status Development Bias Control and MUSIC approx 55 seconds 3 Front or Top Cover Open Close MUSIC only approx 22 seconds No Execution One of the control modes is executed at each 5 Before Job timing What control mode is done depend s 6 Page End on some conditions as described in the text that follows this table 7 Job End 1 Initial Toner amount control and MUSIC start automatically immediately after the power is turned on if one of the following conditions occurs 1 New AIO detection 2 New ITB Image Transfer Belt unit detection after transfer unit life counter is reset with SP mode 3 Environment temperature and humidity change detection MUSIC starts automatically immediately after the power is turned on there is
18. a Imprtant Execute Fuser SC Reset with SOM printer models or Engine Maintenance Menu MF model to recover the machine after completing the recovery procedure Otherwise the machine continues to issue this SC code and cannot be operated SM 4 13 G165 G166 G167 G181 G183 G184 Service Call Conditions Zero Cross Error The zero cross signal is not detected for three seconds even though the fusing lamp relay is on after turning on the main power or closing the front door Defective fusing lamp relay 1 Turn the main power switch off and on a Imprtant Execute Fuser SC Reset with SOM printer models or Engine Maintenance Menu MF model to recover the machine after completing the recovery procedure Otherwise the machine continues to issue this SC code and cannot be operated Low Temperature Error The center thermistor detects 100 C or less for 4 seconds Defective fusing lamp Defective thermistor 1 Replace the fusing unit 2 Replace the fusing lamp a Imprtant Execute Fuser SC Reset with SOM printer models or Engine Maintenance Menu MF model to recover the machine after completing the recovery procedure Otherwise the machine continues to issue this SC code and cannot be operated G165 G166 G167 G181 G183 G184 4 14 SM Service Call Conditions Zero Cross Frequency Error The detection error occurs ten times consecutively in ten zero cross signal detections This error is defi
19. 3 74 3132 ENNER 3 76 3 13 3 SCANNER CARRIAGE UNIT susanne 3 77 3 134 EXPOSURE LAMP aaa 3 79 When reinstalling the exposure lamp ooocccocccnccncnccnconcnnoncnconcnnnnos 3 80 3135 LAMP STABILIZER BOARD 3 81 3495 SCANNER MOTOR uns 3 82 TROUBLESHOOTING 4 TROUBLESHOOTING sintio 4 1 ERR RENN 4 1 411 ed Ale E 4 1 4 12 ERROR CODES EST nat 4 1 4 2 SERVICE CALL CONDON Suman 4 5 4 2 T SUMMAR EE 4 5 4 22 ENGINE SC as ee 4 6 So DOC EN ae 4 6 DL 20 Laser Optics BO seine 4 6 CC qe aiio Ell NS 4 8 SC 4xx Image Transfer and Transfer Error 4 9 SC 5xx Motor and FUSING Errol nun 4 11 SC 6xx Communication and Other Error 4 16 4 2 3 CONTROLLER SC eek 4 17 A o a 4 17 4 9 IMAGE PROBLEMS are ae 4 19 A MOON EN EV e 4 19 4 3 2 1MAGE PROBLE Mk ss 4 19 G165 G166 G167 G181 G183 G184 iv SM SERVICE TABLES 5 SERVICE TABLES assa nia nan 5 1 SI SERVICE PROGRAM eee 5 1 Bs liad OVERVIEW E 5 1 5 2 SMART ORGANIZING MONITOR PRINTER MODEL 5 2 SETER EN 5 2 5 2 2 PRINTER DRIVER INSTALLATION USB CONNECTION 5 2 5 2 3 ENTERING THE PRINTER CONFIGURATION 5 3 5 2 4 PRINTER CONFIGURATION MENU LIST 5 5 miclorimius mm t 5 6 VANS ele 9 9 SA yq 5 11 NNN 5 14 NENNE 5 18 NEW ss nl a BA mM 5 21 Pinter POLONIY sa 5 24 A ne ee tenue tn de 5 27 OF MOE 2 een 5
20. All In One Cartridge 6 4 3 OPC CHARGE AND CLEANING g165d207 This machine uses a charge roller A The charge roller gives the drum surface a negative charge The high voltage supply board which is at the left side of the machine applies a dc and ac voltage at a constant current to the roller The ac voltage helps to make sure that the charge given to the drum is as constant as possible The machine automatically controls the charge roller voltage when process control is done The charge roller cleaner 1 B and charge roller cleaner 2 C which always touch the charge roller clean the charge roller The OPC cleaning blade D removes the waste toner on the OPC The toner collection coil E moves the toner to the waste toner transport belt SM 6 23 G165 G166 G167 G181 G183 G184 o 35 OE Sr 33 e c o oO o AlO All In One Cartridge 6 4 4 WASTE TONER COLLECTION FROM THE OPC C g165d202a g165d204 The waste toner collection coil A transports waste toner from the OPC to the right side of the AIO After that the waste toner transport belt B which is driven by the transport belt shaft C lifts waste toner up to the waste toner tank E The collected waste toner is moved to the left side of the AlO by the waste toner collection coil D and transport belt shaft C A flexible sheet F separates the unused toner area from the waste toner area The waste toner
21. CONFIGURATION To enter the service system setting 1 Start the SOM utility Aficio SP C222DN RICOH Aficio SP C2220N PCL B Enerey Saver Mode 2 JE Status Job Log User Tools List Test Print List Test Print Configuration Page Print Printer Configuration qua IP Address 91688501 2 Click the User Tools tab 3 Click Printer Configuration 4 The Access Code entry dialog appears Access Code Enter Access Code Access Code gt eee HE _ g168s502 5 Input Admin074 6 Click the OK button SM 5 3 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Contig Printer e mn TE EE nn Bra fa Dose ae ME 91655503 7 The Printer Configuration GUI appears G165 G166 G167 G181 G183 G184 5 4 SM Smart Organizing Monitor Printer Model 5 2 4 PRINTER CONFIGURATION MENU LIST The SOM has the following printer configuration menus Each menu contains various setting items The details of each setting item are explained in this section below Menu Description Paper Input Adjusts the paper type and size settings Adjusts the image registration and executes the color registration Maintenance adjustment Network 1 Adjusts network settings Information Interface TCP IP Network 2 Adjusts network settings IPX SMTP Printer Adjusts the printer driver settings PCL PS SP mode 1 A
22. Clutch This transfers drive from the transport fusing motor to the registration roller SM 6 3 G165 G166 G167 G181 G183 G184 o D 5 OE Sr e Machine Overview Paper Feed Clutch This transfers drive from the transport fusing motor to the paper feed roller Agitator Motor This moves the agitators in the waste toner bottle ITB Contact Motor This moves the ITB into contact with and away from the color OPCs G165 G166 G167 G181 G183 G184 6 4 SM Machine Overview 6 1 4 ELECTRICAL COMPONENT LAYOUT Engine g165v105 em Waste Toner Overflow This sensor detects whether the waste toner bottle is Sensor full Waste Toner Bottle Set This sensor detects whether the waste toner bottle is Sensor set This sensor detects whether the image transfer belt is in contact with the color OPCs C M Y ITB Contact Sensor Detailed Descriptions Section This sensor detects a paper jam in the fusing unit Paper Exit Sensor paper exit path and duplex path This sensor detects paper end and whether the tray is Paper End Sensor Set This sensor detects a paper jam at the paper feed by pass feed and registration roller and also Registration Sensor determines the paper size based on the sensor on off time SM 6 5 G165 G166 G167 G181 G183 G184 Machine Overview SR X g165v103 RES EE This board controls all of the machine input output drivers EGB Eng
23. Height Lever 8 Bottom Plate 9 Rear Fence 2 Paper End Sensor 3 Paper Feed Roller 4 Relay Sensor 5 Relay Roller SM 7 G849 Basic Operation 2 2 BASIC OPERATION 2 2 1 PAPER SEPARATION AND FEED A g849d102 The paper tray holds 500 sheets of paper The paper feed unit uses a friction pad system The gear A is driven by the transport fusing motor in the mainframe The relay clutch B and paper feed clutch C control drive from the mainframe When the optional tray is selected as the feed tray the relay clutch and paper feed clutch transmit drive power to the relay roller and paper feed roller G849 8 SM Basic Operation 2 2 2 PAPER LIFT 6849 KE do L _ or ef oc D 5 98494501 g849d502 The bottom plate is always pressed up by the spring in the tray Therefore you must press down the bottom plate when you insert the tray in the machine The bottom tray lock levers A hold the tabs B under the bottom plate after the bottom plate is pressed down 9849d501 g849d503 When the tray is inserted in the machine the lock lever guides C in the paper feed unit push the bottom plate lock levers and then the lock levers release the tabs under the bottom plate As a result the bottom plate is lifted by the spring SM 9 G849 Basic Operation 2 2 3 PAPER END DETECTION 98494505 g849d506 There is a paper end sensor A in the tray The feeler B drops int
24. Ou Q S Q O a sj c Ou Dec o Lo lt ADF 3 12 11 ADF FEED SENSOR 1 ADF unit re ADF Unit 2 ADF feed unit te ADF Unit g165r680 3 Sensor cover A x 2 4 ADF feed sensor B hooks G165 G166 G167 G181 G183 G184 3 72 SM 3 12 12 ADF DRIVE BOARD 1 Original tray Original Tray 2 ADF rear cover e ADF Rear Cover g165r679a 3 ADF drive board A all Es hooks SM 3 73 ADF G165 G166 G167 G181 G183 G184 sj c O Ou Q S Q O a sj c Ou Dec o Lo lt Scanner 3 13 SCANNER 3 13 1 SCANNER UNIT 1 Controller box cover re Controller Box Cover B g165r633 2 Disconnect the flat cable A 3 Stand left cover B and right cover C 1 hook each 4 Disconnect the scanner harness power cord and ground cable and the ADF harness and power cord if the ADF is installed in the scanner unit x 1 5 Open the top cover of the machine G165 G166 G167 G181 G183 G184 3 74 SM Scanner 91651636 7 Push the lock button E and slide the scanner unit to the rear 8 ADF unit ADF Unit 91651637 9 Scanner unit SM 3 75 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Scanner 3 13 2 SCANNER TOP COVER 1 Scanner unit Scanner Unit g165r639 g165r638 2 Turn over the scanner unit 3 Scanner front cover A tabs x 3
25. POSITION 8 Read This First Safety Notices Important Safety Notices Prevention of Physical Injury 1 Before disassembling or assembling parts of the printer and peripherals make sure that the printer power cord is unplugged The wall outlet should be near the printer and easily accessible If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on keep hands away from electrified or mechanically driven components The printer drives some of its components when it completes the warm up period Be careful to keep hands away from the mechanical and electrical components as the printer starts operation The inside and the metal parts of the fusing unit become extremely hot while the printer is operating Be careful to avoid touching those components with your bare hands Health Safety Conditions Toner is non toxic but if you get either of them in your eyes by accident it may cause temporary eye discomfort Try to remove with eye drops or flush with water as first aid If unsuccessful get medical attention Observance of Electrical Safety Standards The printer and its peripherals must be serviced by a customer service representative who has completed the training course on those models Safety and Ecological Notes for Disposal 1 Do not incinerate toner bottles or used toner Toner dust may ignite suddenly when exposed to an open flame 2 Dispose of
26. Size Media Type Paper Weight SM Op Paper Feed Paper Unit Tray Max Standard Face down Tray Standard Tray Bypass Tray Op Paper Tray Std Tray Bypass Tray Op Paper Feed Unit Standard Tray Bypass tray Op Paper Feed Paper Unit Tray General Specifications PE MF 1b c 500 sheets 80 g m x 1 PE MF1a up to 251 sheets HE MF 1b c up to 751 sheets up to 150 sheets A4 LT or 80g m 20lb A4 B5 A5 B6 A6 Legal Letter HLT Executive Foolscap Folio Custom size Min 90mm x 148mm 3 6 x 5 92 Max 216mm x 356mm 8 64 x 14 24 A4 B5 A5 B6 A6 Legal Letter HLT Executive Foolscap Folio Custom size Min 90mm x 148mm 3 6 x 5 92 Max 216mm x 356mm 8 64 x 14 24 A4 Letter Plain Paper Recycle Paper Application Paper Envelope Glossy Thick Paper Label Plain Paper Recycle Paper Application Paper Envelope Glossy Thick Paper Label Plain Paper Recycle Paper 60 1609 m 16 40Ib 60 1609 m 16 40Ib o O O O Q o o 60 105g m 16 28Ib 7 5 G165 G166 G167 G181 G183 G184 General Specifications Capacity Original size Original weight Rating Power NA version Spec Ge EU version Max NA version Energy Power Saver Consumption Max EU version Energy Saver Warm up Time Energy Save Sleep Mode Mode Low Power Mode G165 G166 G167 G181 G183 G184 35 sheets
27. USB or NET buttons are for designer use only Do not use these buttons The machine makes a beep sound when starting the firmware update The image above is displayed at the PC and Firmware update and Updating are displayed on the operation panel 7 Then you can close this window at your PC ACAUTION Do not turn off the machine until Done Please reboot is displayed in the operation panel Otherwise the controller board will be damaged If Done Please reboot does not appear the download failed Try again You can also switch from an Ethernet connection to a USB connection and see if that works If you still cannot download the firmware it may be necessary to change the EGB and or the controller board G165 G166 G167 G181 G183 G184 5 56 SM Firmware Updating f power failed during the download try again If you still cannot download the firmware it may be necessary to change the EGB and or the controller board 5 4 3 BOOT LOADER FIRMWARE This is also listed on the configuration page but this firmware is not updated in the field SM 5 57 G165 G166 G167 G181 G183 G184 DETAILED DESCRIPTIONS SECTION Machine Overview 6 DETAILED DESCRIPTIONS SECTION 6 1 MACHINE OVERVIEW 6 1 1 COMPONENT LAYOUT Engine
28. Use 1 32mm per step Range is 15mm to 15mm If the machine settings are reset to the factory defaults this value does not change The printer will exit the energy saver state after this setting is changed 0 24mm per step Range is 3 6mm to 3 6mm If the machine settings are reset to the factory defaults this value does not change The printer will exit the energy saver state after this setting is changed SM Smart Organizing Monitor Printer Model ltem Selections Remarks 1 32mm per step Range is 5mm to 5mm If the machine settings are reset to Horizontal 15 to 15 the factory defaults this value does step not change The printer will exit the energy saver state after this setting is changed Tray2 0 24mm per step Range is 3 6mm to 3 6mm If the machine settings are reset to Vertical 15 to 15 step the factory defaults this value does not change The printer will exit the energy saver state after this setting is changed 1 32mm per step Range is 5mm to 5mm If the machine settings are reset to Horizontal the factory defaults this value does not change The printer will exit the energy saver state after this setting is changed Bypass Tray 0 24mm per step Range is 3 6mm to 3 6mm If the machine settings are reset to Vertical the factory defaults this value does not change The printer will exit the energy saver state after this setting is changed
29. a sheet of paper C goes between the transfer roller and the transfer belt the transfer roller turns with the paper Paper Transfer Bias The high voltage power supply HVPS supplies electricity to the transfer roller The transfer roller is positively charged The right end of the transfer unit is attached to the terminal from the HVPS when you close the front cover Discharge Plate The transfer unit has a discharge plate D above the transfer roller The discharge plate removes charge that was applied to the paper during paper transfer This helps paper move away from the transfer roller SM 6 37 G165 G166 G167 G181 G183 G184 o 35 OSs Sr 33 e c o oO o o Image Transfer 6 6 7 WASTE TONER COLLECTION g165d451 The waste toner collection coil A moves collected waste toner from the ITB image transfer belt unit to the entrance B of the waste toner bottle The agitator plate C levels the collected waste toner in the waste toner bottle It is driven by the agitator motor D The waste toner bottle set sensor E detects whether the waste toner bottle is set If it is not set Waste Toner Bottle appears on the SOM printer model or LCD on the machine MF model The waste toner overflow sensor F detects whether the waste toner bottle is full If it is full Replace the Waste Toner Bottle appears on the SOM printer model or LCD on the machine MF model 400 more pages can be printed t
30. any of the procedures in the Laser Optics Housing Unit section Laser beams can seriously damage your eyes CAUTION MARKING CAUTION 3b decals VORSICHT u gt PS lt Symbols Abbreviations and Trademarks This manual uses several symbols and abbreviations The meaning of those symbols and abbreviations are as follows nfm SE oom bal gt p Short Edge Feed SEF Long Edge Feed LEF Trademarks Microsoft Windows and MS DOS are registered trademarks of Microsoft Corporation in the United States and or other countries PostScript is a registered trademark of Adobe Systems Incorporated PCL is a registered trademark of Hewlett Packard Company Ethernet is a registered trademark of Xerox Corporation PowerPC is a registered trademark of International Business Machines Corporation Other product names used herein are for identification purposes only and may be trademarks of their respective companies We disclaim any and all rights involved with those marks INSTALLATION la 1 1 Installation Requirements INSTALLATION c O Ke bo ur ju o INSTALLATION REQUIREMENTS 1 1 1 ENVIRONMENT Cl ae doe NDS ae 9 Temperature Range 10 C to 32 C 50 F to 89 6 F Humidity Range 15 to 80 RH Ambient Illumination Less than 2 000 lux do not expose to direct sunlight Ventilation 3 times hr person Do not put the machine in areas that get sudden temp
31. change 15 to 15 0 Default 4 mm step Adjusts the vertical registration for tray 1 If the machine settings are reset to the factory defaults Vert Tray1 this value does not change 15 to 15 0 Default 0 24 mm step Adjusts the horizontal registration for tray 2 If the machine settings are reset to the factory defaults Registration Horiz Tray2 this value does not change 15 to 15 0 Default 4 mm step Adjusts the vertical registration for tray 2 If the machine settings are reset to the factory defaults Vert Tray2 this value does not change 15 to 15 0 Default 0 3 mm step Adjusts the horizontal registration for the bypass tray If the machine settings are reset to the factory Horiz Bypass defaults this value does not change 15 to 15 0 Default 4 mm step G165 G166 G167 G181 G183 G184 5 40 SM Service Menu MF Model Adjusts the vertical registration for the bypass tray If the machine settings are reset to the factory Vert Bypass defaults this value does not change 15 to 15 0 Default 0 3 mm step Adjusts the horizontal registration for the back side in duplex mode If the machine settings are reset Horiz Dup Back to the factory defaults this value does not change 15 to 15 0 Default 4 mm step Adjusts the vertical registration for the back side in duplex mode If the machine settings are reset to Vert Dup Back the factory defau
32. firmware it may be necessary to change the EGB and or the controller board Turn the printer off and on 5 53 G165 G166 G167 G181 G183 G184 Firmware Updating 5 4 2 MF MODEL Checking the Machine Firmware Version Turn the machine on If the printer driver is not installed on your PC install the printer driver now Press Menu and select Report Print with the Up or Down key Press OK and select Maintenance Page with the Up or Down key pu od o qu x Press OK to display the Firmware version Controller and Engine FW version Updating the Controller Firmware 1 Make a folder in your computer Save the files dwn ini and exe in the folder Click the exe file to execute the updating program L FW vU 23 dwn sete n UsbToolexe e ZOLO FAN Tool Ver 011 q1655515 4 Click Burn to send the controller firmware from the PC to the machine G165 G166 G167 G181 G183 G184 5 54 SM Firmware Updating fe ZOLO FAN Tool Ver 0 1 O61 60354 06225920 Sent 06619136 Sent O6G846 as Sent 06750208 sent 06815744 Sent 06881280 Sent O6946876 Sent 07012352 sent 07077 888 sent 0143424 sent 07208960 sent 07274496 sent 07340032 sent 07405568 sent 07471104 Sent O7536640 Sent 07602176 Sent 07667712 Sent 07733248 Sent 07798784 sent 07864320 sent 07929956 Sent 07995392 Sent 08060928 Sent 08126464 Sent 8192000 Sent 08257636 sen
33. item press the Return key Exiting the Maintenance Mode Menu To exit the maintenance mode menu press the Clear Stop or Return key until the Ready display appears Menu List Display Info Displays the Model Name Depends on Engine Model Name Firmware Settings CTL FW Ver Displays the Firmware Version Displays the PDL Firmware Version FAX FW Ver G181 doesn t support this FW Ver MCTL FW Ver Displays the Engine Firmware Version Displays the PDL Firmware Version PDL FW Ver G183 184 Displays the following counters of the printer Counter Printer Counter engine Total Page Color Image Black Image G165 G166 G167 G181 G183 G184 5 36 SM Service Menu MF Model Displays the sum total of scanner counters for each mode Scanner Counter Total Page Black Page Color Page ADF Used Displays the number of paper jams at each location Total ADF Printer Output Bin Internal Tray1 Tray2 Jam Counter Displays the number of paper misfeeds with tray 1 Coverage or tray 2 Coverage Tray 1 Coverage2 Tray2 Print Reports G3 protocol dump of the latest communication is G3 Protocol dump list printed G181 doesn t support this Off Default Error On Engine Maintenance This clears all counters except Full Color and Black and White in the total counter When you execute Init Engine EEPROM the engine EEPROM is initialized Init Engine EEPROM Turn the mac
34. m 16 40Ib 60 105g m 16 28Ib 120V 60Hz 230V 50 60Hz 7 2 SM NA version Power Consumption EU version Warm up Time Max Energy Saver Max Energy Saver Energy Save Sleep Mode Mode Low Power Mode SM 1300W or less 15 W or less 1300W or less 15 W or less General Specifications 51 sec or less from power on 51 sec Uses approx 15W 10 sec Uses approx 100W G165 G166 G167 G181 G183 G184 o c O O O o Q Y General Specifications 7 1 2 MF MODEL Engine PE MF 1a G181 PE MF1b G183 PE MF1c G184 Type Desktop Flatbed with CCD array image sensor Laser beam scanning and electro photographic Technology printing Mono component toner development 4 drum tandem method 600 x 600 dpi Speed 1bit Resolution dpi bit pixel 600 x 600 dpi Standard 2bits 600 x 600 dpi Fine Abits Printing General ST BW FC PE MF1a 16ppm LT 16 5ppm Speed Paper BW FC PE MF1b c 20ppm LT 21 ppm First Print Mono 14 0 sec or less Speed A4 LT SEF Ec 14 0 sec or less Std Tray Duplex PE MF1a Manual uu A4 LT B5 LG Exe Printing PE MF1b c Auto Dimensions PE MF1a 420 x 493 x 439 mm WxDxH PE MFib c 420 x 493 x 476 mm PE MF1a 28 0 kg Weight PE MF1b c 30 kg Includes consumables Input capacity Std Tray 250 sheets 80 g m Standard G165 G166 G167 G181 G183 G184 7 4 SM Output capacity Input Paper
35. null string Restores all settings to the factory Restore to Factory default settings for the market area Default button setting English French Effective setting for all GDI and PDL models German Language guag Italian The factory setting is English if the Spanish market is NA or EU or ASIA Dutch Danish G165 G166 G167 G181 G183 G184 5 12 SM Smart Organizing Monitor Printer Model Japanese CE IES Access Code CCS BE Changes the access code The button is grey if the Access code is set to not used Access code change button NetRicoh URL edit box http www netricoh com Wat indicates the factory default value SM 5 13 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Network 1 Config Printer Paper Input Maintenance System Network Network2 Network3 Printer SP Mode HT s Infomation TCPAP Machine Name weesen 3 IP Address Sub Net Mask Machine Comment seen 255 255 255 255 255 255 255 255 Mac Address 333383333 Lee Defaut Gateway Address DHCP BOOTP ae 255 255 255 255 On USE Timeo pt Tak DNS Server IP Address 15 seconnds Active 255 255 255 255 Network Timeout Ethernet DNS Domain Name iSseconds gt luto Up to 32 alphanumeric characters labedefohikimnoparstuvwxyzl 23456 ICPAP USB Setting Zum gt Active Full Speed Netware Active
36. panel driver Supported but size is not molded in the tray Need to select paper size by operation panel driver Need to input paper size by operation panel and driver Not supported Input Tray Standard Tray Plain Paper 210x297 A A N CONAN CORREN B5 A5 CORRER A6 G165 G166 G167 G181 G183 G184 7 12 SM Supported Paper Sizes Input Tray SEF Auto LEF Standard Bypass Dup Tray Tray Letter Half 5 1 2 x 8 SEF C C N Letter 1 2 7 1 4 x10 SEF A B Y 1 2 Executive 10 1 2 x7 LEF N N N 1 4 SEF 8 x 13 B B N 16 Kal 41 8 x9 Envelope Com10 C N 1 2 3 7 8 x 7 Monarch C N 1 2 SM 7 13 G165 G166 G167 G181 G183 G184 7 c O O D Q Y Supported Paper Sizes Input Tray SEF LEF Standard Tray 1 Automatic duplex cannot be used in MF copy mode 90 216mm 3 6 x 8 5 G165 G166 G167 G181 G183 G184 7 14 Bypass Tray Auto Dup SM Machine Configuration 7 3 MACHINE CONFIGURATION 7 3 1 PRINTER MODEL G165 G166 G167 P1a P1b Pc gt g184v502 Duplex Optional Optional Models Unit Memory Tray G849 SCH 7 3 2 MF MODEL G181 G183 G184 MF 1a MF 1b MF 1c Par a TT EIE Cad ila g184v501 SM 7 15 G165 G166 G167 G181 G183 G184 Machine Configuration Optional Optional DDST PCL Models Fax Memory Tray G849 GDI PS G
37. temperature and humidity environments the fusing unit does idle rotation before a job if the customer enables this function in the user mode Mode 1 No fusing idling transfer roller voltage is increased Mode 2 Fusing unit rotates for 30 seconds before a job transfer roller voltage is increased Mode 3 Fusing unit rotates for 60 seconds before a job transfer roller voltage is increased SM 6 43 G165 G166 G167 G181 G183 G184 Fusing and Exit Energy Saver There are two modes for energy saving Low power mode Energy Saver Mode 1 This keeps the fusing temperature at 155 C for a specified time adjustable with Power Saver in the user mode while the machine waits for the next print job Sleep mode Energy Saver Mode 2 This turns off power to the engine unit after the time specified with Power Saver has passed G165 G166 G167 G181 G183 G184 6 44 SM Controller 6 8 CONTROLLER 6 8 1 OVERVIEW The printer model has two types of controllers GDI and PCL The MF model has the main controller and the extension PDL controller Controller Printer model G165 G166 G167 195MHz PE P1a CPU 300MHz PE P1b c 64MB PE P1a Std 128MB PE P1b c RAM 64MB PE P1a Max 384MB PE P1b c 1 Hard Disk Drive Sen PE P1a DDST GDI PE P1b c PCL5c 6 PostScript 3 emulation PCL 41 Symbolset 35 Intellifonts 10 TrueType fonts Fonts Std 1 bitmap font PS3 80 fonts PE P1b c G i USB2 0 100BASE T
38. the printer Apple Talk Not Active power must be turned off on for the new setting to take effect Auto 10M half 10M full 100M half 100M full Ethernet speed If this setting is changed the printer Full Speed Auto USB Setting power must be turned off on for the new setting to take effect Wai indicates the factory default value SM 5 17 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Network 2 Config Printer E 2Jxj A MT Frame Type Login Mode SMTP Authentication Auto Select Binaly H h File Server Name SMTP Server Name Up to 47 alphanumeric characters Up to 32 alphanumeric characters abcdetghikImnoparstuvwxyzabedefghikimnopgrstu abedefghikimnoparstuvwayzt 23456 NDS Tree User Name Up to 64 32 alphanumeric characters Up to 32 alphanumeric characters abcdetghikImnoparstuvwsyzl 23456 abcdetghikimnoparstuvwayzt 23456 NOS Context Name Password Up ta 127 alphanumeric characters Up to 32 alphanumeric characters abcdefghikImnoparstuvwsyzabedefghikImnopqrstuvwsyzab Jabcdefghikimnopgrstuvwxyzt 23456 E mail Address Up to 90 alphanumeric characters abcdefghikimnoparstuywxyzabedefghikimnopgrstuvwxyzab 91655507 Group Tab Auto Select PCL only Frame Type If this setting is changed the printer Ethernet II power must be turned off on for the new setting to take effect Login Mode If this sett
39. unit Transfer Unit pe se E Right cover Right Cover 91651526 9165527 5 Cover link gear unit A x 2 Y e l Pun E 4 a 1 ge MC d DEP SENTE DA 1 E EM 3 fe Mos e 1 za cue arr her Tai C g165r528 6 Release the belt B 7 Front cover unit C 4 x 4 G165 G166 G167 G181 G183 G184 3 6 SM Laser Optics 3 4 LASER OPTICS A WARNING Turn off the main power switch and unplug the printer before beginning any of the procedures in this section Laser beams can cause serious eye injury 3 4 1 CAUTION DECAL LOCATIONS Caution decals are attached as shown below g165r502 g165r501 AWARNING Be sure to turn off the main power switch and disconnect the power plug from the power outlet before beginning any disassembly or adjustment of the laser unit This printer uses a class Illb laser beam with a wavelength of 655 nm and an output of 7 mW The laser can cause serious eye injury SM 3 7 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a p c Ou Fe o Lo lt Laser Optics 3 4 2 LASER OPTICS HOUSING UNIT 1 Rear cover re Rear Cover Controller box cover we Controller Board MF model only Remove the controller bracket re EGB MF model LE a E N g165r511 g165r510 4 Disconnect the three harnesses from CN301 302 and 303 on the EGB EP x 3 MF model Printer model AFZ mm g165r
40. until the Ready display appears Menu List Fax Test G181 does not support this menu Tone Executes the DTMF tone test Tone Stop Executes the Stop DTMF tone test On Hook Executes the on hook test Off Hook Test Off Hook Executes the off hook test CED Test Executes the CED test CNG Test 1100 Hz Executes the CNG test ANSam Executes the ANSam test Ring Tone Test Executes the ring tone test Tone 0 to 9 Executes the DTMF tone 0 to 9 test Executes the DIME tone test G165 G166 G167 G181 G183 G184 5 48 SM Modem Test SM V34 33600 bps V34 28800 bps V17 14400 bps V17 12000 bps V17 9600 bps V17 7200 bps V29 9600 bps V29 7200 bps V27 4800 bps V27 2400 bps V21 300 bps Signal Stop Service Menu MF Model Generates the V34 33600 bps signal Generates the V34 28800 bps signal Generates the V17 14400 bps signal Generates the V17 12000 bps signal Generates the V17 9600 bps signal Generates the V17 7200 bps signal Generates the V29 9600 bps signal Generates the V29 7200 bps signal Generates the V27 4800 bps signal Generates the V27 2400 bps signal Generates the V21 300 bps signal Generates the Stop signal 5 49 G165 G166 G167 G181 G183 G184 Firmware Updating 5 4 FIRMWARE UPDATING ACAUTION Do not turn off the main power of the machine during the firmware updating If doing so the engine board or contro
41. used toner the maintenance unit which includes developer or the organic photoconductor in accordance with local regulations These are non toxic supplies Dispose of replaced parts in accordance with local regulations AWARN ING To prevent a fire or explosion keep the machine away from flammable liquids gases and aerosols A fire or an explosion might occur AGAUTION The Controller board on the MF model contains a lithium battery The danger of explosion exists if a battery of this type is incorrectly replaced Replace only with the same or an equivalent type recommended by the manufacturer Discard batteries in accordance with the manufacturer s instructions and local regulations Laser Safety The Center for Devices and Radiological Health CDRH prohibits the repair of laser based optical units in the field The optical housing unit can only be repaired in a factory or ata location with the requisite equipment The laser subsystem is replaceable in the field by a qualified Customer Engineer The laser chassis is not repairable in the field Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required WARNING Use of controls or adjustment or performance of procedures other than those specified in this manual may result in hazardous radiation exposure A WARNING WARNING Turn off the main switch before attempting
42. 1 SM 1 G849 Paper Feed Unit 1 1 3 PAPER END AND RELAY SENSOR 1 Top cover we Top Cover g849r505 2 Paper end sensor A hooks E x 1 3 Relay sensor B hooks EY x 1 G849 2 g849r506 SM 1 1 4 PAPER FEED ROLLER 1 Top cover we Top Cover 2 Paper feed clutch Top Cover g 49r502 4 B g849r503 4 Remove the e ring B at the right edge of the feed roller shaft g849r506 Slide the paper feed roller C to the right side hook Pull out the feed roller shaft D to the left side bushing x 1 SM 3 Paper Feed Unit G849 G849 e KE y L _ or ef cc 0 5 Paper Feed Unit When reassembling g849r507 If the feed roller shaft A cannot be inserted easily pull the gear B and then insert the feed roller shaft G849 4 SM Paper Feed Unit 1 1 5 FRICTION PAD G849 KE y L _ or ef cc D 5 A g849r501a 1 Pull out the tray A B g849r508 2 Press down the bottom plate B 3 Friction pad C hooks spring x 1 When reassembling 77 p ha g849r509 When re installing the friction pad make sure that the mylar A does not go under the friction pad SM 5 G849 Overview 2 DETAILED SECTION DESCRIPTIONS 2 1 OVERVIEW 2 1 1 COMPONENT LAYOUT 6849 x H gt Le o o LL o Q D 98490101 1 Side Fence u 6 Friction Pad 7 Paper
43. 1 Scanner carriage unit e Scanner Carriage Unit g165r652 2 Scanner motor A x 3 g165r653 3 Carriage rail B x 2 4 Ground plate C double sided tape 5 Scanner motor G165 G166 G167 G181 G183 G184 3 82 SM TROUBLESHOOTING Scanner Error Codes 4 TROUBLESHOOTING 4 1 ERROR CODES 4 1 1 OVERVIEW The error codes will be displayed in the GUI of SOM Printer model or on the LCD MF model if the machine has a problem These can be recovered by a customer 4 1 2 ERROR CODES LIST The front or top cover is open 1 Close the front or top cover 2 Replace the interlock switches or actuator mechanism 010 AIO Set Error Black 011 AIO Set Error Magenta 012 AIO Set Error Cyan 013 AIO Set Error Yellow Black AIO not set Defective connection of the ID chip terminal on the black AlO Install the AlO black magenta cyan or yellow Reinstall or replace the AIO black magenta cyan or yellow SM 4 1 G165 G166 G167 G181 G183 G184 Trouble shooting Error Codes Waste Toner Bottle Set Error Waste toner bottle not set Disconnected or defective harness of the waste toner bottle set sensor Defective waste toner bottle set sensor Install the waste toner bottle Check or replace the harness of the waste toner bottle set sensor Replace the waste toner bottle set sensor Tray Paper Selection Error No paper in the tray or tray not set in the machin
44. 165 G166 G167 G181 G183 G184 7 16 SM PAPER FEED UNIT TK1010 G849 PAPER FEED UNIT TK1010 G849 TABLE OF CONTENTS 1 REPLACEMENT AND ADJUSTMENT 1 T GE REE KAN NEE 1 VAT TOP COVER asien einen 1 1 1 2 PAPER FEED AND RELAY CLUTG RA are 1 113 PAPER END AND RELAY SENSOR sanset 2 LIA PAPER FEED ROLLER een ei use 3 When TEASSEMDIING vai eco vcn re 4 TES FRG TON RAD een ee 5 When reassembling nnne D 2 DETAILED SECTION DESCRIPTIONS 7 21 OVERVIBJVW a str E EH ERR ERR I EE IER EM 7 EN GONPONENTE EATOUT cm 7 2 2 BASIC OPERATION sei we 8 221 PAPER SERABATIONAND FEED cucuta a 8 222 PAPER LIFT aa 9 22 RARE END PETE MN 10 SM i G849 Read This First Safety and Symbols Replacement Procedure Safety CAUTION Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual Symbols Used in this Manual This manual uses the following symbols re See or Refer to amp Screws EH Connector GY Clip ring C E ring Paper Feed Unit 1 REPLACEMENT AND ADJUSTMENT 1 1 PAPER FEED UNIT GO oc 1 1 1 TOP COVER M SE g849r501 1 Top left cover A x 1 2 Top cover B x 6 1 1 2 PAPER FEED AND RELAY CLUTCH 1 Top cover we Top Cover 9849504 2 Paper feed clutch A 69 x 1 EB x 1 3 Relay clutch B 6 x 1 EY x
45. 29 D OER VIGE MENU MF MODE oett tetti ee 5 35 o 9 T VEL EE 5 35 5 3 2 MAINTENANCE MODE MENU 5 36 Entering the Maintenance Mode Menu 5 36 Sel ctlind anilemisssaissnanainrennrannaminnonnananmae 5 36 Going into the Next Level Returning to the Previous Level 5 36 Exiting the Maintenance Mode Men 5 36 MONIS c RUP 9 36 5 383 FAX SERVICE TEST MENU cos 5 48 Entering the Fax Service Test Men 5 48 S lecting an Ms MI ee een 5 48 Going into the Next Level Returning to the Previous Level 5 48 Exiting the Maintenance Mode Men 5 48 MENT LS EE 5 48 5 4 FIRMWARE UPDATING AA 5 50 S T PRINTER MODEL 522 ie e ei ee 5 50 Controller IRA aga aaa jaaa 5 50 SM V G165 G166 G167 G181 G183 G184 EINE FM ES 5 53 542 ME MODEL ee a a 5 54 Checking the Machine Firmware Version 5 54 Updating the Controller Firmware 5 54 Updating the Engine Firmware 5 56 5 4 3 BOOT LOADER FIRMWARE esses 5 57 DETAILED DESCRIPTIONS SECTION 6 DETAILED DESCRIPTIONS SECTION 6 1 OG T MAGHINEOVERVIEW EE 6 1 6 121 COMPONENT LAYOUT sasssa ini 6 1 EIE ar eee 6 1 612 FAPER PATH esse 6 2 SEA AA TES 6 3 6 1 4 ELECTRICAL COMPONENT LAYOUT 000 6 5 EIN re 9 6 5 6 1 5 BOARD STRUCTURES uns lun 6 8 DES EFP HORNS ES RAR em 6 8 62126 PRINTING PROCESS es aa 6 10 62 DEL EC RR ein deb 6 12 AA o een 6 12 622 PROCESS CONTROL FLOW nasse 6 13 6 2 3 PROC
46. 5 G166 Printer model G181 MF model do 6 40 Models with Duplex G167 Printer model G183 G184 MF model 6 40 6 7 3 PRESSURE RELEASE MECHANISM 6 41 674 TEMPERATURE CON TROL eee ee 6 41 Fusing unit related SC codes errors eggs rese ders 6 43 MO ee 6 43 A A 6 44 SM vii G165 G166 G167 G181 G183 G184 0 CONTROLE Ao 6 45 GE EE EE 6 45 Controller Printer model G165 6166 6G167 6 45 Controller MF model G181 G183 G184 6 48 BADER LEE 6 51 691 OVERVIEW naar 6 51 092 PAPER PN 6 52 693 TIMING CHART aaa 6 53 ENE NE 6 53 Multiple DA hi An Ut 6 53 Feed outan dete hOM Eee uses ken 6 54 610 SCANNERE citen tt tdt 6 55 6101 OVERVIEW Eee 6 55 6102 DRIVE a rre t e an 6 56 SPECIFICATIONS 7 SPEGIFIGA TIONS anna 7 1 il GENERAL SPECIFICATIONS svare eee 7 1 TIA PRINTER MODEL Ss een 7 1 Fe MP MODE bere 7 4 ENGINE anne 7 4 COI 7 7 Sie 7 9 A o 7 10 TV CAE 7 11 Fe Feed Unib nee 7 11 7 2 SUPPORTED PAPER SIZES 2 2 an 7 12 7 3 MACHINE CONFIGURATION za 7 15 7 3 1 PRINTER MODEL G1 Gb GGTGGIGTIE rr 7 15 7 32 MF MODEL 6181 6183 G184 anne 7 15 G165 G166 G167 G181 G183 G184 viii SM INSTALLATION TAB POSITION 1 PREVENTIVE MAINTENANCE Paper Feed Unit TK1010 G849 REPLACEMENT AND ADJUSTMENT TAB POSITION 2 TAB POSITION 3 TROUBLESHOOTING er Z mO lt E EG O Q TAB POSITION 5 TAB POSITION 6 TAB POSITION 7 TAB
47. 512 g165r513 5 Open the top cover A g165r514 G165 G166 G167 G181 G183 G184 3 8 SM Laser Optics 6 Lift up the hook B of the harness guide at the rear left frame and slide the harness guide to the right g165r515 7 Stoppers C amp x 2 each left side and right side 8 Remove the springs D left side and right side 91651516 91651517 9 Remove the laser optics housing unit E from the top cover and place it on the main body Always use two hands when carrying the laser optics housing unit Be sure not to drop the laser optics housing unit SM 3 9 G165 G166 G167 G181 G183 G184 sj c O Ou Q S Q O a sj c Ou Dec o Lo lt Laser Optics g165r518 g165r517 10 Take out the harnesses F 2 x 1 g165r519 11 Remove the laser optics housing unit G165 G166 G167 G181 G183 G184 3 10 SM Laser Optics After replacing the laser optics housing unit SM Do the following step 2 with the front cover of the machine open Open the front cover and turn on the machine Input the setting values for the laser optics housing unit Printer model LSU Adjustment in the SP Mode 2 tab MF model LSU Adjustment in the Engine Maintenance menu MF model The settings are on a sheet of paper that comes with the laser optics housing unit Close the front cover Execute Color Registration in the SP Mode 2 tab printer model or the Engine M
48. 7 34 2 LASER OPTICS HOUSING UNI i2 t dotati ae 3 8 After replacing the laser optics housing unit 3 1 1 SS AIO CAR lcm de ed cr 3 12 3 5 1 AIO CARTRIDGE ALL IN ONE CARTRIDGE 3 12 920 2 BLACK AIO MOTOR ae 3 12 95 9 COLOR AIO MOTOR spe 3 16 9 0 IMAGE TRANSEERS ES a re are er 3 17 3 6 1 IMAGE TRANSFER BELT UNIT aa use 3 17 After replacing the image transfer belt unit 3 18 3 6 2 ITB IMAGE TRANSFER BELT CLEANING UNIT 3 19 3 03 AGITATOR MOTOR EE 3 20 3 6 4 ITB IMAGE TRANSFER BELT CONTACT MOTOMR 3 21 3 6 5 ITB IMAGE TRANSFER BELT CONTACT SENSOR 3 22 3 6 6 TM TONER MARK SENSOR BASE nennen 3 23 3 6 7 WASTE TONER BOTTLE SET SENSOR 3 24 3 6 8 WASTE TONER OVERFLOW SENSOR eere 3 26 ST PAPER TRANSFER EE 3 27 Sal TRANSFER UNI tito a a a 3 27 oce TRANSFER e BE 3 28 3 3 REGISTRATION ROLLER 535 vis Ue ness 3 30 Reassembling the registration roller unit 3 30 9 4 REGISTRATION SENSOR u su 3 31 gt 1 SREGISTRATUN GLT esse 3 32 2 0 IMAGE snc eoan 3 33 SS El EE RRE 3 33 3 02 RER 3 34 When Reinstalling the Fusing Lamp 3 34 3 8 3 TRANSPORT FUSING MOTOR 3 35 SPARER FEE D NN 3 36 I PAPER FEED CLUTCH rran R 3 36 oe PAPER FEED ROLLER seen 3 37 39 3 SEPARATION RE 3 38 594 PAPER END SENSOR tita
49. 81 G183 G184 Smart Organizing Monitor Printer Model Up to 64 alohanumeric characters E mail Address Null string address for receiving e mail The factory default is null string Administrator Up to 64 alphanumeric characters Null string e mail address The factory default is null string indicates the factory default value Wat G165 G166 G167 G181 G183 G184 5 20 SM Smart Organizing Monitor Printer Model Network 3 Config Printer CCC ax Paper Input Maintenance System Network Network2 Network3 Printer SP Mode SNMP Apple Talk Community Name Printer Name Up to 15 alphanumeric characters Up to 32 alphanumeric characters 123456789012345 abcdetohikimnoparstuvwxyz1 23456 Host IP Address Host IPX Address ale bg 255 255 255 255 255 255 255 255 ld a Printer Type Laser Writer Selections Remarks Community Up to 15 alphanumeric characters Null string Name The factory default is null string The factory default is 0 0 0 0 If this setting is changed the Host IP Address printer power must be turned off on for the new setting to take effect SM 5 21 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Selections Host IPX FFFFFFFFFFFFFFFFFFFF Address Printer mM PublicWritter Name G165 G166 G167 G181 G183 G184 5 22 Remarks PCL only String length is 20 The factory default is 20 F
50. Click the SP Mode 2 tab Input the LSU laser optics housing unit setting values in the LSU Adjustment box Turn off the machine 12 13 14 15 16 Turn on the machine with the front cover open Enter SP Mode 2 Close the front cover Click Trans Belt Adjust to adjust the ITB Image Transfer Belt unit Select ON or OFF for the consecutive fusing jam detection with the Fuser SC Detect box The default setting is OFF Select ON only if the customer wants to use this feature Adjust the registration for each direction vertical and horizontal and trays with the Registration boxes if necessary Adjust the transfer roller bias and the temperature reduction of the fusing unit for each paper type and for the front and back sides with the 2nd Transfer Front Back boxes The default settings for normal operation are all O Exit the SP Mode 3 61 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a ee c Ou Des o Lo lt Electrical Components MF Model NR 11 12 13 14 15 16 Do the following steps 1 to 9 with the front cover of the machine open After completing these steps turn off the machine Open the front cover and turn on the machine The machine may issue an error code because the cover is open but continue this procedure Enter the following keys consecutively in order to enter Engine Maintenance in the Maintenance Mode Menu
51. ESS CONTROL SELF CHECK 6 14 GLER EROS UREN 6 17 AA A 6 17 63 OPTICAL TUS Db ed ae 6 18 6 39 9 LD SAFETY SWITCH ass ie 6 19 6 3 4 MUSIC MIRROR UNIT SKEW AND INTERVAL CORRECTION 6 20 6 4 AIO ALL IN ONE GARTRIDGE ea 6 21 EO M EE ee eee 6 21 04 2 DRIV E 6 22 6 4 3 OPC CHARGE AND CLEANING 6 23 6 4 4 WASTE TONER COLLECTION FROM THE ORG 6 24 6 4 5 TONER MIXING AND TRANSPORT 6 25 G165 G166 G167 G181 G183 G184 vi SM 6 4 6 DEVELOPMENT MECHANISM 6 26 6 4 7 TONER NEAR END AND END DETECTION 6 26 TONENE EN ae 6 26 Toner ENN 6 26 DOTAPEIIEEED Z iria na Anna aa 6 27 651 OVER VIEW esse 6 27 6 5 2 DRIVE AND PAPER END DETECTION ees 6 28 PAPE 6 28 a Sl A ls A 6 28 6 9 3 TRA FT savne 6 29 A 6 30 6 5 5 DUPLEX G167 G183 G184 ONLY eese 6 31 DE H n 6 31 Duplex Operation san 6 31 60 IMAGE TRANSFER nenne a a 6 32 66 OVERVIEW SS 6 32 6 6 2 DRIVE AND TRANSFER BELT ROLLER BIAS 6 33 6 6 3 TRANSFER BELT CONTACT une 6 34 6 6 4 ITB IMAGE TRANSFER BELT CLEANING UNIT 6 35 6 6 5 TRANSFER ROLLER OVERVIEW tacita ai a 6 36 6 6 6 PAPER TRANSFER AND DISCHARGE 0000 6 37 Transter Roller 2 222222 i i e an 6 37 Paper NANSEN EE 6 37 DISCHArge Pl 6 37 607 WASTE TONER COLLECTION ea 6 38 67 FUSINGAND EX na sn nine 6 39 ETNE EN 6 39 BDR EE 6 40 Models without Duplex G16
52. G166 G167 G181 G183 G184 4 6 SM Service Call Conditions Laser Synchronizing Detection Error K Y The laser synchronizing detection signal for LDB K Y is not output after the LDB unit has turned on while the polygon motor is rotating normally Laser Synchronizing Detection Error M C The laser synchronizing detection signal for LDB M C is not output after the LDB unit has turned on while the polygon motor is rotating normally Disconnected cable from the laser synchronizing detection unit or defective connection Defective laser synchronizing detector Defective LDB Defective EGB 1 Check the connectors og O 50 og F v 2 Replace the laser optics unit 3 Replace the EGB LD error The IPU EGB detects a problem at the LD unit Worn out LD Disconnected or broken harness of the LD 1 Replace the laser optics unit SM 4 7 G165 G166 G167 G181 G183 G184 Service Call Conditions SC 3xx Charge Error High voltage power output error The measured voltage is not correct when the EGB measures each charge output charge development image transfer belt unit and transfer unit Disconnected or defective high voltage harness Defective high voltage power supply Defective EGB 1 Check or replace the harnesses 2 Replace the high voltage power supply board 3 Replace the EGB Black drum motor error The LOCK signal error is detected when the EGB monitors the black dru
53. K button Printer Configuration Paper Input Maintenance System Network 1 Network 2 Network 3 SP Mode 1 SP Mode 2 Toner Limit Selection Counter Error History Text al Error code 3 Operator Gall Error coda 3 Operator Call Error code amp Operator Gall Error code 3 Operator Gall Error code Operator Gall Graphics Paper Jam 25 a Paper Misfeed 17 Error code 23 PS1 Error 50 300 vi r Paper Jam Paper Jam han fane Photograph Gr Jam with Duplex 250 T Busca uma ste O RICOH Aficio SP C220N Engine Firmware Update Clear Counter except total A ab g165s510 Click the Engine Firmware Update button in the SP Mode 1 tab Seek the location of the update file and select it and then click the Open button SDC shows Engine FW updating and the Alert LED red on the printer starts blinking The Ready LED remains lit Wait for a few minutes When the update has finished SDC shows Engine FW download completed and the Ready LED green on the printer starts blinking The Alert LED is still blinking l Engine FW download completed does not appear the download failed Try again You can also switch from an Ethernet connection to a USB connection and see if that works If you still cannot download the firmware it may be necessary to change the EGB and or the controller board f power failed during the download try again If you still cannot download the
54. LLATION USB CONNECTION 1 Close all applications currently running 2 Check the following The printer s USB cable is disconnected he printer s main power switch is turned off 3 Insert the CD ROM into the CD ROM drive The installer starts Select the interface language and then click OK Click DDST Printer Driver or PCL 6 Printer Driver The software license agreement appears After reading the agreement click accept the agreement and then click Next gt In the Method to install printer driver dialog box clear the Search for network printers check box select the Connect a printer using a USB cable check box and then click Next gt 8 Select this printer and then click Next gt A message appears asking you to check that the USB cable is not connected and that the printer s main power switch is turned to off 9 Check the USB cable and the printer status and then click Next gt 10 When the lt Auto detect USB Port gt dialog box appears connect this printer to the computer using a USB cable and then turn the printer s main power switch on USB auto detection begins 11 When the dialog box asking you to use this printer as the default printer appears click either key 12 When a message appears informing you that the installation was successfully completed click Finish G165 G166 G167 G181 G183 G184 5 2 SM Smart Organizing Monitor Printer Model 5 2 3 ENTERING THE PRINTER
55. LP is TE DATA P MACATLP LDOFF INTERLOCK SW Non SW EEG Ej 4 P MACATLP pd LDOFF 24V e Polygon yg Motor mal SS bo mak DETP Synsargngno Bobrd Start 91654505 A safety switch turns off when the front cover or the top cover is opened As a result the relay on the PSU cuts off the power supply 5V to the two LD boards The circuits go through the EGB This system prevents unexpected laser emission and ensures user safety and technician safety o 35 OE Sr 33 e SM 6 19 G165 G166 G167 G181 G183 G184 Laser Exposure 6 3 4 MUSIC MIRROR UNIT SKEW AND INTERVAL CORRECTION 20xX JORK g185d103 During MUSIC the line patterns above are made 16 times for fine adjustment or 8 times for the rough adjustment on the transfer belt The spaces between the lines YY KK CC MM KY KC KM are measured by the front center and rear TM sensors The controller reads the average of the spaces and adjusts these items Sub scan line position for YCM Main scan line position for KYCM Magnification ratio for KYCM Phase control The transfer belt cleaning unit cleans the transfer belt after the patterns are measured The execution timing for MUSIC follows the sequence of the process control Process Control G165 G166 G167 G181 G183 G184 6 20 SM AIO All In One Cartridge 6 4 AIO ALL IN ONE CARTRIDGE 6 4 1 OVERVIEW
56. M 4 Synchronizing Detector Board 2 FO Lens 5 LD unit K Y 3 Polygon Mirror Motor This machine uses two LDB units and one polygon mirror motor to produce latent images on four OPC drums one drum for each color toner o DOC 23 09 S o 338 o e There are two hexagonal mirrors The polygon mirror motor rotates the mirrors clockwise and each mirror reflects beams from the LD unit The laser beam from the LD unit C M is directed to the F8 lens at rear side by the polygon mirrors The laser beam from the LD unit K Y is directed to the F0 lens at front side by the polygon mirrors Laser exposure for magenta and cyan starts from the left side of the drum but for yellow and black it starts from the right side of the drum This is because the units for magenta and cyan are on the other side of the polygon mirror from the units for yellow and black The machine has one laser synchronizing detector board LSD as shown above The board detects four colors The LSD detects the start of the main scan SM 6 17 G165 G166 G167 G181 G183 G184 Laser Exposure 6 3 2 OPTICAL PATH A B 91654101 The laser beams for magenta B and yellow C are sent to the upper part of the polygon mirror E The laser beams for cyan A and black D are sent to the lower part of the polygon mirror G165 G166 G167 G181 G183 G184 6 18 SM Laser Exposure 6 3 3 LD SAFETY SWITCH LDB C M LOS mr al p P MACAI
57. X 10BASE T Ethernet Pict Connectivity Host Std Bridge PE P1c Interface Option Non TCP IP PE P1a TCP IP AppleTalk PE P1b c Network Protocol MIB Private support MIB SM 6 45 G165 G166 G167 G181 G183 G184 o 35 OE Sr 33 e Controller Standard MIB SMNP Printer MIB MIB II RFC1213 HostResource RFC1514 PrinterMib RFC1759 Operating Windows 98se NT4 0 2000 Me XP Server 2003 Systems Network Mac OS 9 x 10 1 10 4 Print Resolution Engine 600 x 600 dpi 1200 x 600 dpi 2400 x 600 dpi Controller PCL6 600 x 600 dpi 1200 x 600 dpi 2400 x 600 dpi Language Operation Panel 1 English 2 German 3 French 4 ltalian 5 Spanish 6 Dutch 7 Swedish 8 Norwegian 9 Danish 10 Czech PCL5c PCL6 mE 11 Hungarian 12 Finnish 13 Polish 14 Portuguese 15 Russian 16 Simplified Chinese 17 Traditional Chinese Drivers 1 English 2 German 3 French 4 ltalian 5 Spanish en 6 Dutch 7 Swedish 8 Norwegian 9 Danish 10 Czech 11 Hungarian 12 Finnish 13 Polish 14 Portuguese 15 Russian 16 Simplified Chinese 17 Traditional Chinese G165 G166 G167 G181 G183 G184 6 46 SM Test Page Print SM Config Map The others Controller 1 English 2 German 3 French 4 ltalian 5 Spanish 6 Dutch 7 Swedish 8 Norwegian 9 Danish 10 Czech 11 Hungarian 12 Finnish 13 Polish 14 Portuguese English 6 47 G165 G166 G167 G181 G183 G184 o 35 OE Sr 33
58. a sheet of the original to the feed sensor Ifthe feed sensor does not detect paper after this sequence the machine determines an original jam has occurred The ADF motor stops when the feed sensor detects paper and then starts to rotate again After scanning the ADF motor stops again and then starts to rotate to feed out the paper G165 G166 G167 G181 G183 G184 6 52 SM ADF 6 9 3 TIMING CHART Single page Original Set Sensor ADF Motor scanning EE g184d501 Upper line ON Lower line OFF A Checks for a Feed in Jam 40000 pulses B Number of pulses for motor start to Start Scanning C Number of pulses for Paper Sensor Off to Stop Scanning D Number of pulses for Paper feed out Multiple pages Original d te LT Feed Sensor E Ga EE Fi gt e scanning Upper line ON Lower line OFF A Checks for a Feed in Jam 40000 pulses B Number of pulses for motor start to Start Scanning 9184d502 C Number of pulses for Paper Sensor Off to Stop Scanning D Number of pulses for Paper feed out E Paper feed SM 6 53 G165 G166 G167 G181 G183 G184 o 35 OE Sr 33 e c o oO o ADF Feed out jam detection A B C D Original Set Sensor hy TT ADF Motor a Feed Sensor Scanning EE g184d503 Upper line ON Lower line OFF A Checks for a Feed in Jam 40000 pulses B Number of pulses for motor start to Start Sc
59. adjustment Copy mode Memory copy Auto duplex copy Interrupt copy Combine copy APS AMS Auto Tray Switch Directional Magnification Directional Size Magnification Photo Mode Auto Start User Program Electronic Sorting Image Rotation Series Copy G165 G166 G167 G181 G183 G184 Yes Manual only 5 levels Text Photo Mixed Standard collation ADF only 7 8 SM General Specifications Scanner Scanning Device CCD array image sensor Scanner 1200 x 1200 dpi Resolution Driver Max 19200 x 19200 dpi interpolated Gray scale 256 levels ADF B W less than 5 sec Gray Scale less than 5 sec Color Scan modes speed less than 10 sec A4 300dpi USB2 0 Platen B W less than 5 sec Gray Scale less than 5 sec Color less than 10 sec Maximum Platen Width max Up to 216mm Length max Up to 297mm Sg Width max Up to 216mm Length max Up to 356mm Scan Depth 48bit color processing input 24bit color processing output PC Interface USB2 0 10 100Base TX TWAIN Compliment TWAIN WIA Scanner utilities and TWAIN Driver Scanner utility PageManager Drivers o O O O Q o o SM 7 9 G165 G166 G167 G181 G183 G184 General Specifications Fax Circuit PSTN PABX Compatibility ITU T Group 3 Coding system MH MR MMR Modem speed Automatic Fallback 33600 bps Platen A4 LT LG Width max 216 mm 8 5 Length max 297 mm 11 7 Document size ADF A4 LT DLT Wid
60. aintenance menu MF model sj c Ou Dec o D lt Adjust the registration settings for each tray and for the front and rear sides of the paper with the SP Mode 2 tab printer model or the Engine Maintenance menu MF model if necessary bc c O Ou Q S Q O a 3 11 G165 G166 G167 G181 G183 G184 AlO Cartridge 3 5 AlO CARTRIDGE 3 5 1 AlO CARTRIDGE ALL IN ONE CARTRIDGE 1 Open the top cover g168r568 2 AIO cartridge A 3 5 2 BLACK AIO MOTOR 1 Left cover Left Cover x g168r531 91687532 2 Disconnect the fusing connector A and remove the fusing relay harness B hooks G165 G166 G167 G181 G183 G184 3 12 SM AIO Cartridge g168r533 3 Fusing harness guide C amp x 2 si g168r534 g168r535 4 Disconnect the connectors shown by arrows in the above picture and release all harnesses on the harness guide D 5 Harness guide D x 4 SM 3 13 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a p c Ou Fe o Lo lt AlO Cartridge 7 Drive unit guide F x 3 8 Black AlO gear G Snap ring x 1 G165 G166 G167 G181 G183 G184 3 14 SM AlO Cartridge 9 Black AIO motor H 4 x 3 SM 3 15 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt AlO Cartridge 3 5 3 COLOR AIO MOTOR 1 Drive unit Black AIO Motor 2 Drive uni
61. alue exists in the initialization flag of the EEPROM EEPROM not initialized Defective EEPROM 1 Initialize the EEPROM 2 Replace the EEPROM 3 Replace the EGB GAVD Communication Error The The ID of the GAVD is not identified during initialization of the GAVD is not identified The ID of the GAVD is not identified during initialization initialization The The chip ID of the GAVD cannot be detected by the machine at power on The chip ID of the GAVD cannot be detected by the machine at power on of the GAVD cannot be detected by the machine at power on Defective EGB 1 Replace the EGB G165 G166 G167 G181 G183 G184 4 16 SM Service Call Conditions 4 2 3 CONTROLLER SC SC8xx Service Cycle Power Incorrect combination of EGB and controller board An unexpected error occurs in the EEPROM on the controller board Controller board defective 1 Install the correct EGB and controller boards for this machine 2 Replace the controller board USB Network Device Error An interface error in the USB connection or NIB connection occurs interface error in the An interface error in the USB connection or NIB connection occurs connection or NIB connection occurs Trouble shooting Controller board defective 1 Replace the controller board EEPROM Error An EEPROM check error at power on occurs An EEPROM check error at power on occurs check error at power on occurs Controlle
62. anning C Checks for a Feed out Jam 40000 pulses D Number of pulses for Paper feed out G165 G166 G167 G181 G183 G184 6 54 SM Scanner 6 10 SCANNER 6 10 1 OVERVIEW g184d201 1 Scanner Carriage Unit 4 Carriage Drive Bar 5 White Plate 2 DF Exposure Glass 3 Exposure Glass SM 6 55 G165 G166 G167 G181 G183 G184 o 35 OE Sr 33 e c o oO o Scanner 6 10 2 DRIVE C 91844202 The scanner motor A drives the scanner carriage unit B through gears and a timing belt C The scanner carriage unit moves along the carriage drive bar D The carriage home position sensor E in the scanner carriage unit detects the home position when initializing the scanner or before after scanning The scanner carriage unit moves to read the white plate every scan to adjust white level ADS G165 G166 G167 G181 G183 G184 6 56 SM SPECIFICATIONS General Specifications 7 SPECIFICATIONS 7 1 GENERAL SPECIFICATIONS 7 1 1 PRINTER MODEL PE P1a G165 PE P1b G166 PE P1c G167 Desktop Laser beam scanning and electro photographic printing Technology Mono component toner development 4 drum tandem method 600 x 600 dpi Speed 1 bit Resolution dpi 600 x 600 dpi Standard 2bits 600 x 600 dpi Fine Abits Printing General ar FC PE P1a 16ppm LT 16 5ppm Speed Paper FC PE P1b c 20ppm LT 21ppm First Print
63. area becomes larger when toner is consumed G165 G166 G167 G181 G183 G184 6 24 SM AIO All In One Cartridge 6 4 5 TONER MIXING AND TRANSPORT g165d205 The toner moves as shown in the above drawing The toner agitator A mixes the toner so that it is transported evenly to the mixing rollers The upper mixing roller B moves toner to the center then the lower mixing roller C moves toner to the right and left sides Finally the toner supply roller D supplies toner to the development roller This mixing mechanism prevents toner hardening and uneven image density in the outputs SM 6 25 G165 G166 G167 G181 G183 G184 o D 5 OE Sr 33 e c le oO o AIO All In One Cartridge 6 4 6 DEVELOPMENT MECHANISM gt g165d206 This machine does not use developer so a TD sensor is not necessary In each AIO unit the toner supply roller A supplies toner to the development roller B Electrostatic attraction generated by the friction between the toner supply roller and development roller moves toner to the surface of the development roller and the development blade C makes sure that the layer of toner on the development roller has an even thickness The discharge sheet D removes development roller bias 6 4 7 TONER NEAR END AND END DETECTION Toner Near End To detect the toner near end the machine uses Pixel count memory chip on the AIO AIO rotation distance memory chip on t
64. buted by Ricoh Americas Corporation Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program Untrained and uncertified users _ utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury damage to property or loss of warranty protection Ricoh Americas Corporation LEGEND PRODUCT CODE DOCUMENTATION HISTORY REV NO DATE COMMENTS 01 2008 Original Printinc G165 G166 G167 G181 G183 G184 TABLE OF CONTENTS INSTALLATION 15 INSTALLATION ee 1 1 1 1 INSTALLATION REQUIREMENTS iia aan 1 1 To E ENVIRONMENT EE 1 1 tee MACHINE LEVEL EE 1 1 1 1 3 MACHINE SPACE REQUIREMENT i 0000 1 2 FUSCA OCC EE 1 2 MRI 1 2 14 POWER REQUIREMENTS stat esse el 1 3 1 1 5 INSTALLATION PROGEDURE oscuras 1 3 PREVENTIVE MAINTENANCE 2 PREVENTIVE MAINTENANCE nrnnnnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnr 2 1 21 PREVENTIVE MAINTENANGE s e ne He aka ND nem 2 1 2 1 USER REPLACEABLE ITEMS ass amade 2 1 REPLACEMENT AND ADJUSTMENT 3 REPLACEMENT AND ADJUSTMENT 3 1 BEFORE Y QUES TAM leia O 3 1 3 2 SPEGIAL TOOLS rad aia 3 2 SO EXTERIOR GOVERS unse ae ea 3 3 3 51 REAR E 3 3 3 32 OPERATION PANE Lee 3 4 9 9 9 RIGHT SOVER se 3 5 ISA LEFT Heed 3 5 3 32 93 FRONT COVER UNIT se ae 3 6 SM i G165 G166 G167 G181 G183 G184 S LASER OPTIO ee 3 7 3 4 1 CAUTION DECAL LOCATIONS RENE 3
65. c Ou Dec o Lo lt Paper Feed 3 9 3 SEPARATION PAD 1 Pull out the tray 51657602 Push down the bottom plate A Separation pad B hooks spring x 1 g165r604 When reinstalling the separation pad make sure that the mylar C is not placed under the separation pad The right side image above shows incorrect installation G165 G166 G167 G181 G183 G184 3 38 SM 3 9 4 PAPER END SENSOR 1 Rear cover re Rear Cover 2 Right cover Right Cover Paper Feed 3 High voltage power supply board we High Voltage Power Supply Board g168r566 4 Paper end sensor assembly A EY x 1 5 Paper end sensor B hooks SM 3 39 i de th EE NN 168r546 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Paper Exit 3 10 PAPER EXIT 3 10 1 PAPER EXIT ROLLER 1 Operation panel Operation Panel 91651685 2 Remove the bushing A x 1 3 Paper exit roller B x 1 g165r687 4 Remove the four exit guides C and gear D bushing x 1 G165 G166 G167 G181 G183 G184 3 40 SM Paper Exit When reinstalling the paper exit roller g165r688 Make sure that the ground wire A from the discharge sheet touches the ground plate B on the machine after reinstalling the paper exit roller SM 3 41 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo
66. cessary LSU Fan Motor Error A LOCK signal is not detected for more than ten seconds while the motor START signal is on and if this error occurs twice consecutively this SC is issued og O 50 og F y Disconnected or defective motor harness Defective LSU fan motor 1 Check or replace the motor harness 2 Replace the LSU fan motor Fusing Fan Motor Error A LOCK signal is not detected for more than ten seconds while the motor START signal is on and if this error occurs twice consecutively this SC is issued Disconnected or defective motor harness Defective LSU fan motor 1 Check or replace the motor harness 2 Replace the fusing fan motor SM 4 11 G165 G166 G167 G181 G183 G184 Service Call Conditions Thermistor Error The thermistor output is less than 0 C for 7 seconds Disconnected thermistor Defective harness connection 1 Check the harness connection of the thermistor 2 Replace the fusing unit a Imprtant Execute Fuser SC Reset with SOM printer models or Engine Maintenance Menu MF model to recover the machine after completing the recovery procedure Otherwise the machine continues to issue this SC code and cannot be operated Print Ready Temperature Error The heating roller temperature increase during a set time is not correct The fusing temperature does not reach the print ready temperature within a set time after the fusing lamp has turned on Defective thermis
67. characters Valid characters are 0123456789ABCDEFabcdef not case sensitive when setting but the capital character will change to lower case when reading If this setting is changed the printer power must be turned off on for the new setting to take effect A valid string length is 0 or 20 String lengths of 1 19 will cause the setting to be invalid But SOM will not create an error message when the string length is in the range of 1 19 The invalid string can be saved at the printer side PCL only String of maximum length 32 The factory default string is PublicWritter If this setting is changed the printer power must be turned off on for the new setting to take effect SM Smart Organizing Monitor Printer Model Selections Remarks PCL only Default is Up to 32 in length The factory default string is Zone Name If this setting is changed the printer power must be turned off on for the new setting to take effect indicates the factory default value SM 5 23 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Printer PCL only Config Printer 3 3 xil Onentatior Symbol Set Resolution Landscape Roman 8 600 x 600 dpi Form Lines Courier Font Color Settings f A egular None Font Number Ext Ad Width Color Profile fo EX On M Auto Font Size Append CR to LF a EZ On Font Pitch R
68. chine power off on after you change this setting Displays and changes a serial number Character alphanumeric Serial No 11 characters input length 11 bytes The printer will warm up automatically after this setting is changed SM 5 29 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Selections 1 byte 0 DOM JPN 1 NA 2 EU 3 China 4 Taiwan 5 AP 6 LA Destination LSU Adjustment Input 160 bytes setting Color Registration button 2nd Transfer Front Back G165 G166 G167 G181 G183 G184 5 30 Remarks Displays and changes a destination lt may damage the printer if you change this setting Turn the machine power off on after you Change this setting The printer will warm up automatically after this setting is changed SOM will show a blank space if the printer destination setting is unknown Character alohanumeric 0 9 a f A F only valid data can be input Input length 160 bytes The engine will do color registration and density tuning automatically The printer will warm up automatically after this setting is changed SM Smart Organizing Monitor Printer Model ltem Selections Remarks Display string only 0 Plain paper 1 mode 1 Plain paper 2 mode 2 Plain paper 3 mode 3 Reserved not display Media type 4 Thick stock 1 mode 5 Thick stock 2 mode 6 Thick stock 3 mode Not used 7 Thick stock 4 mode 8 Enve
69. codes There is nothing displayed if there is no Error History Error code listing error code If there is only one error code then only one error code string is displayed Select a Plug in Play name from the dropdown list The modified setting will only take effect PnP Name after the printer power is turned off on The printer will warm up automatically after this setting is changed Engine Firmware me Engine firmware update button update button indicates the factory default value G165 G166 G167 G181 G183 G184 5 28 SM Smart Organizing Monitor Printer Model SP Mode 2 Printer Configuration Paper Input Maintenance System Network 1 Network 2 Network 3 SP Mode 1 SP Mode 2 Registration Tray 1 Tray 2 Horizontal 5 re Horizontal Destination Vertical n 1 Vertical LSU Adjustment i Bypass Tray p Duplex Tray Color Registration Horizontal 1 3 gt Horizontal 2nd Transfer Front Back Vertical 5 Vertical Media Type Plain paper 1 mode D p AA EA Fuser Temperature In Fuser SC Detect OFF Model PC4 Pla Brand ID n Reset Transfer Unit Lift Counter Mainte ID fr DEE Trans Belt Adjust AA AAA OK ta ag 91655511 Selections Remarks This clears all counters except Full Color and Black and White in the total counter Init Engine When you click the Init Engine EEPROM EEPROM button the engine EEPROM is initialized Turn the ma
70. cts Off with the ACS setting the four OPC drums always touch the image transfer belt The ITB image transfer belt contact sensor E detects if the image transfer rollers for each OPC drum CMY touch the transfer belt If they do not touch the transfer belt during color printing the machine stops and shows SC 445 446 or 447 G165 G166 G167 G181 G183 G184 6 34 SM Image Transfer 6 6 4 ITB IMAGE TRANSFER BELT CLEANING UNIT B U g165d304 The ITB cleaning blade A in the cleaning unit removes remaining toner on the image transfer belt after image transfer to the paper The toner collection coil B moves the collected waste toner to the outlet for the waste toner bottle The ITB cleaning unit has a shutter mechanism at the outlet for the waste toner bottle When the ITB unit is removed the shutter closes the outlet to prevent waste toner from falling SM 6 35 G165 G166 G167 G181 G183 G184 o D 5 OE Sr 33 e c le oO o Image Transfer 6 6 5 TRANSFER ROLLER OVERVIEW g165d401 1 Transfer Roller 2 Image Transfer Belt Discharge Plate G165 G166 G167 G181 G183 G184 6 36 SM Image Transfer 6 6 6 PAPER TRANSFER AND DISCHARGE D A BI g165d402 Transfer Roller The transfer roller A is always pressed against the image transfer belt by pressure from a spring The transfer roller moves toner images B from the transfer belt to the paper When
71. djusts and executes service program modes SP mode 2 Adjusts and executes service program modes SM 5 5 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Paper Input Size Size A4 210 x 298 D 210 x 298 Type Type Plain Paper Plain Paper Custom Paper Size is Unit Tray Prionty Default Tray mm Tray Horizontal 148 to 216 mm 1 e e Vertical 210 to 356 mm gt f co n Custom Paper Size Unit mm gt Horizontal 90 to 148 mm 120 Vertical 210 to 356 mm 356 Selections Tray 1 Paper Size standard Paper Postcard Reply paid Postcard Any size Plain Paper 90 105g m Tray 1 Paper Recycled Color Preprinted type standard Prepunched Thick Paper type Tray 2 Paper Size A4 Letter optional G165 G166 G167 G181 G183 G184 A4 B5 A5 B6 A6 Legal Letter Half Letter Executive 8 x 13 8 5 x 13 Folio Com10 Monarch C5 Env C6 Env DL Env 16K Custom Thin Paper 60 75g m Plain Paper 105 160g m Letterhead Bond Cardstock Labels Envelope Any 5 6 Default NA Letter EU A4 The selectable paper sizes depend on the model For details refer to the Supported Paper Size List Default The selectable paper types depend on the model For details refer to the Supported Paper Types in the Specifications chapter
72. dn RICOH UNIVERSITY F Learning Knowledge Performance G165 G166 G167 G181 G183 G184 SERVICE MANUAL 003359MIU LANIER RICOH Savin rformance RICOH UNIVERSITY WOW OI Learning Knowledge Pe OS ms ol PEN G165 G166 G167 G181 G183 G184 SERVICE MANUAL RICOH odvin dn RICOH UNIVERSITY SS Learning Knowledge Performance G165 G166 G167 G181 G183 G184 SERVICE MANUAL 003359MIU LANIER RICOH Savin It is the reader s responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION All product names domain names or product illustrations including desktop images used in this document are trademarks registered trademarks or the property of their respective companies They are used throughout this book in an informational or editorial fashion only and for the benefit of such companies No such use or the use of any trade name or web site is intended to convey endorsement or other affiliation with Ricoh products 2007 RICOH Americas Corporation All rights reserved WARNING The Service Manual contains information regarding service techniques procedures processes and spare parts of office equipment distri
73. e Paper size requested by the job does not match the paper in the tray Install the tray or put the correct size paper in the tray Check the paper setting in the SOM Smart Organizing Monitor for printer models or user menu mode for MF models Paper Selection Error Feed and Exit Paper size requested by the job does not match the paper in the tray Selection error for the paper feed and paper exit location in duplex mode Check the paper feed and exit location in the SOM Smart Organizing Monitor for printer models or user menu mode for MF models Jam Error No Feed from Tray 1 050 Paper slipped Remove the paper jam at tray 1 G165 G166 G167 G181 G183 G184 4 2 SM Error Codes Jam Error No Feed from Le ES Tray 052 M Paper sipped 00 slipped Remove the paper jam at the optional tray Tray 2 the paper jam atthe Remove the paper jam at the optional tray Tray 3 tray Tray 2 Inner Jam Error Registration Paper Exit A sheet of paper stays at the registration sensor or paper exit sensor Paper slipped Paper double feed Remove the paper jam at the registration sensor or paper exit sensor Paper Exit Jam Error Paper Exit Fusing Unit A sheet of paper stays at the paper exit sensor or winds around the rollers in the Trouble shooting fusing unit Paper slipped sheet of paper is wound around the rollers in the fusing unit Remove the paper jam at the paper exit sensor or in the fus
74. e components Three TM Toner Mark sensors left A center B and right C Only the center TM sensor direct reflection and diffusion type is used for process control The left and right TM sensors direct reflection type are used for line positioning and other adjustments Temperature humidity sensor at the rear right of the machine G165 G166 G167 G181 G183 G184 6 12 SM Process Control 6 2 2 PROCESS CONTROL FLOW 1 SM TM sensor correction Vsg adjustment The center TM sensor checks the bare transfer belt s reflectivity and the machine calibrates the TM sensors Development bias control The machine makes a 7 gradation pattern on the transfer belt for each toner color The pattern has 9 squares the sequence Is as follows 7 yellow squares 7 cyan squares 7 magenta squares and 7 black squares Each of the squares is 10 mm x 17 mm and is a solid color square To make the squares the machine changes the development bias and charge roller voltage The difference between development bias and charge roller voltage is always the same The center TM sensor detects the densities of the 7 solid color squares for each color The machine calculates an appropriate development bias from this data This control takes about 33 seconds to be completed LD power control For LD power control the machine does the same sequence described in 2 Development bias control Finally the machine calculates an appropriate LD power
75. e inside the machine and a specified time has elapsed MUSIC starts automatically before a job if the machine is turned on in a low temperature condition and a specified time has elapsed Page end Toner amount control and MUSIC start automatically between pages when the machine detects an environment change Toner amount control and MUSIC start automatically between pages when the machine has copied printed 200 pages since the previous process control Toner amount control and MUSIC interrupt a job and start automatically between pages when the machine has copied printed 250 pages since the previous o 35 OE Sr 33 e process control MUSIC starts automatically between pages when the machine has copied printed 100 pages in the same job since the previous process control MUSIC starts automatically between pages when the polygon motor has been rotating for 180 seconds MUSIC interrupts a job and starts automatically between pages when the polygon motor has been rotating for 300 seconds 6 15 G165 G166 G167 G181 G183 G184 Process Control 7 Job end Toner amount control and MUSIC start automatically after a job when the machine gets a request to execute the toner amount control and MUSIC MUSIC starts automatically after a job when the machine gets a request to execute MUSIC G165 G166 G167 G181 G183 G184 6 16 SM Laser Exposure 6 3 LASER EXPOSURE 6 3 1 OVERVIEW 5 g165d102a 1 LD unit C
76. eg 0 9 to 0 9 0 Default 0 1 step Adjusts the Flatbed Scan sub scan magnification Flatbed Sub G181 doesn t support this 0 9 to 0 9 0 Default 0 1 step Reg Fax Maintenance G181 doesn t support this Sets the reception level RX Level 43 dBm Default 33 dBm 26 dBm 16 dBm Modem Settings Sets the transmission level 0 dBm 1 dBm 2 dBm 3 dBm A dBm TX Level 5 dBm 6 dBm 7 dBm 8 dBm 9 dBm 10 dBm 11 dBm 12 dBm 13 dBm 14 dBm 15 dBm G165 G166 G167 G181 G183 G184 5 42 SM Service Menu MF Model These selectors are used to improve the pass band characteristics of analogue signals on Cable Equalizer the telephone line OKm Default 1 8Km 3 6Km 7 2Km This sets the number of training retries to be Training Retries repeated before automatic fallback 1 Time 2 Times Default 3 Times 4 Times Encodi Sets the compression method for Tx Rx ncodin S MMR MR MH Default MR MH MH Timeout for response from the called station in automatic sending mode TO Timer 35 Sec 45 Sec 55 Sec Default 60 Sec 90 Sec Protocol MO Stel Definition Timer Set the time length for the T1 timer T1 Timer 40 Sec Default 50 Sec Set the time length for the T4 timer T4 Timer 3 Sec Default 4 5 Sec Silence No tone detection time Rx mode FAX TAD Only Silence After the line is connected via the external Protocol Definition De
77. erature changes This includes Areas directly exposed to cool air from an air conditioner Areas directly exposed to heat from a heater Do not put the machine in areas that get exposed to corrosive gas Do not install the machine at locations over 2 500 m 8 125 ft above sea level Put the machine on a strong level base Inclination on any side must be no more than 5 mm Do not put the machine in areas with strong vibrations 1 1 2 MACHINE LEVEL Front to back Within 5 mm 0 2 of level Right to left Within 5 mm 0 2 of level SM 1 1 G165 G166 G167 G181 G183 G184 Installation Requirements 1 1 3 MACHINE SPACE REQUIREMENT Put the machine near the power source with these clearances Printer Model g165i502 Left side Over 20 cm 7 9 Rear Over 10 cm 4 Right side Over 10 cm 4 Front Over 70 cm 27 5 MF Model g165i501 Left side Over 20 cm 7 9 Rear Over 20 cm 7 9 Right side Over 10 cm 4 Front Over 70 cm 27 5 Top Over 24 cm 9 5 G165 G166 G167 G181 G183 G184 1 2 SM Installation Requirements 1 1 4 POWER REQUIREMENTS ACAUTION Make sure that the plug is tightly in the outlet c O pum amp ur sj o Avoid multi wiring Make sure that you ground the machine 120 V 60 Hz More than 11 A for North America 220 V to 240 V 50 Hz 60 Hz More than 6 A for Europe Asia Input voltage level Permitted voltage fluctuation 10 Do not se
78. esolution fo 600x600 dpi d Group Tab Item ps Orientation Landscape If the machine settings are reset Form Lines 5 to 128 by 1 to the factory defaults this value does not change PCL Font Number The factory default value is 0 4 to 999 75 by 0 25 Font Size 12 The factory default value is 12 0 44 to 99 99 by 0 01 Font Pitch 10 The factory default value is 10 G165 G166 G167 G181 G183 G184 5 24 SM Smart Organizing Monitor Printer Model Group Tab Item Roman 8 Roman 9 ISO L1 ISO L2 ISO L5 PC 8 PC 8 D N PC 850 PC 852 PC 858 PC 8 TK Win L1 Win L2 Win L5 Desktop PS Text VN Intl VN US MS Publ Math 8 PS Math VN Math Pi Font Legal ISO 4 ISO 6 ISO 11 ISO 15 ISO 17 ISO 21 ISO 60 ISO 69 Win 3 0 MC Text ISO L6 ISO L9 PC 775 PC 1004 Courier Font Ext A4 Width LF i Symbol Set SM 5 25 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Group ab en Sections Resolution Resolution 600 x 600 dpi 4bits s Solid color Color Profile Photographic indicates the factory default value Wa G165 G166 G167 G181 G183 G184 5 26 SM Smart Organizing Monitor Printer Model SP Mode 1 Printer Gonfiguration Paper Input Maintenance System Network 1 Network 2 Network 3 SP Mode 1 SP Mode 2 Toner Limit Selection Counter Error History Text Error coda Operator Gall Error code X Operator Gall
79. et by a service representative og O 50 og F y Enter SP mode printer models or engine maintenance mode MF models Printer models Click Fuser SC Reset in SOM and then turn the main power switch off and on MF models Press OK in Fuser SC Reset with engine maintenance mode and then turn the main power switch off and on SM 4 5 G165 G166 G167 G181 G183 G184 Service Call Conditions 4 2 2 ENGINE SC SC 1xx Other Error Serial Number Error The serial number stored in the memory EGB is not correct EEPROM defective EGB replaced without original EEPROM Check the serial number If the stored serial number is incorrect contact your Supervisor SC 2xx Laser Optics Error Polygon motor error 1 ON timeout 202 lan The polygon mirror motor does not reach the targeted operating speed within 5 sec after turning on or changing speed Polygon motor error 2 OFF timeout 203 er The polygon mirror motor does not leave the READY status within 3 sec after the polygon motor switched off Polygon motor error 3 XSCRDY signal error The SCRDY N signal remains HIGH for 200 ms while the LD unit is firing Polygon motor driver board harness loose or disconnected Polygon motor driver board defective Laser optics unit defective IPU EGB defective 1 Replace the interface harness of the laser optics unit 2 Replace the laser optics unit 3 Replace the EGB Engine Board G165
80. f each paper type see the table below The machine keeps this temperature for printing c after the 1st print time d 14 seconds D First print temperature target temperature 10 C The machine keeps this temperature for the first printing time d 14 seconds E 10 seconds recovery temperature 155 C This is the low power mode for printing This temperature is lower than the target temperature C and saves power This mode is adjustable default 15 minutes with the Power Saver setting in the user mode F Sleep mode The machine turns off power to the engine unit for sleep mode after the machine has not received a print job for 15 minutes G165 G166 G167 G181 G183 G184 6 42 SM Fusing and Exit Target Temperature for Each Paper Type Paper Type Target Temperature Thin 175 C Plain 1 180 C Recycled 180 C Plain and Recycled 180 C Plain 2 175 C Thick 1 175 C Cardstock 175 C Bond 175 C Envelopes 170 C Fusing unit related SC codes If one of the fusing unit components such as thermistors thermostat fusing lamp etc is defective the following SC codes may be issued For details refer to the SC code list in the chapter Troubleshooting SC541 542 543 544 and 545 If one of these SC codes is issued click or press Fuser SC Reset with SOM printer model or Engine Maintenance MF model o GER 252 GZO 338 o e Anti Humidity Mode To reduce paper curl in high
81. f the EEPROM on the old EGB is defective AsCAUTION Keep the EEPROM away from any objects that can cause static electricity Static electricity can damage EEPROM data Make sure that the EEPROM is correctly installed on the EGB SM 3 49 G165 G166 G167 G181 G183 G184 sj c O Ou Q S Q O a sj c Ou Dec o Lo lt Electrical Components 3 11 3 FCU G183 G184 ONLY 1 Rear cover re Rear Cover 2 Controller box cover re Controller Board 3 Controller bracket ee EGB 4 FCU A 2 x 4 G165 G166 G167 G181 G183 G184 3 50 SM Electrical Components 3 11 4 INTERLOCK SWITCHES 1 5 SM Operation panel Operation Panel Rear cover Rear Cover Left cover Left Cover EX E g165r619 Interlock switch base A amp x 4 all Es Removing the spring B first makes this procedure easier Remove all the connectors after the interlock switch base has been removed 9165r620 g165r621 Two interlock switches C at the outside of the base and one interlock switch D at the inside of the base hooks 3 51 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Electrical Components 3 11 5 FUSING FAN MOTOR Operation panel Operation Panel Rear cover Rear Cover Left cover Left Cover pe xe pe Interlock switch base re Interlock Switches 91651622 g165r623 5 Fusing fan base A am
82. full color print all four colors are moved from the PCUS to the transfer belt at the same time The transfer roller then moves the four color toner image from the transfer belt to the paper The ITB cleaning unit removes remaining toner from the surface of the ITB after image transfer G165 G166 G167 G181 G183 G184 6 32 SM Image Transfer 6 6 2 DRIVE AND TRANSFER BELT ROLLER BIAS B 91654302 The black AlO motor A controls the transfer belt drive roller B The belt tension roller C adds tension to the transfer belt to help to turn this belt The image transfer belt rollers D are charged from terminal plates to move the toner from the PCUs to the image transfer belt o D 5 OE Sr 33 e SM 6 33 G165 G166 G167 G181 G183 G184 Image Transfer 6 6 3 TRANSFER BELT CONTACT CC N g165d303 The transfer belt does not touch the color OPC drums cyan magenta and yellow when the machine makes a black and white print The transfer belt contact motor B turns the CMY contact cam shaft C when the machine starts to make a color print The CMY contact cams slide the right and left sliders D and these sliders lift the belt transfer rollers for each OPC drum CMY to the transfer belt Because of this mechanism the life of the transfer belt is longer it is not necessary for the transfer belt to touch the color OPC drums when the machine makes a black and white print However if the customer sele
83. he AIO Toner End To detect toner end the machine uses Output from the TM sensor center After near end it is estimated that 200 pages A4 5 coverage can be printed until toner end occurs G165 G166 G167 G181 G183 G184 6 26 SM Paper Feed 6 5 PAPER FEED 6 5 1 OVERVIEW g165d701 1 Paper Feed Roller 4 Paper Height Lever 2 Registration Sensor 5 Separation Pad 3 Registration Roller 6 Paper End Sensor This machine has a paper tray 250 sheets and a by pass paper feed single sheet The paper feed mechanism uses a friction pad system The paper end sensor detects whether paper is installed in the tray and whether the tray is set in the machine because this machine does not have a tray set sensor This machine also does not have automatic paper size detection The machine determines the paper size from the on off timing of the registration sensor If the paper type which is selected at the PC does not match the paper size measured by the registration sensor the machine issues a paper jam alert and stops the motors SM 6 27 G165 G166 G167 G181 G183 G184 o 35 OE Sr 2 e c o oO o Paper Feed 6 5 2 DRIVE AND PAPER END DETECTION C g165d702 Paper Feed The transport fusing motor A controls the paper feed roller B and registration roller C with the paper feed clutch D registration clutch E and gears The tra
84. hen the machine stops G165 G166 G167 G181 G183 G184 6 38 SM Fusing and Exit 6 7 FUSING AND EXIT 6 7 1 OVERVIEW g165d601 1 Paper Exit Sensor 6 Thermistor Center 2 Paper Exit Roller 7 Fusing Lamp 3 Pressure Release Lever 8 Thermostat 4 Stripper Plate 9 Hot Roller 5 Pressure Roller 10 Thermistor Right SM 6 39 G165 G166 G167 G181 G183 G184 o 5 OSs Sr 33 e Fusing and Exit 6 7 2 DRIVE Models without Duplex G165 G166 Printer model G181 MF model g165d602 The transport fusing motor A drives the hot roller B pressure roller C this is an idle roller and paper exit roller D via gears The paper exit sensor E detects the trailing edge of the paper to determine the stop timing for the transport fusing motor It also checks whether a paper jam occurs at the fusing unit or paper exit Models with Duplex G167 Printer model G183 G184 MF model g165d801a For models with duplex the transport fusing motor drives the hot roller same as the models without duplex However the paper exit roller A is controlled by the duplex motor G165 G166 G167 G181 G183 G184 6 40 SM Fusing and Exit B This is because the duplex motor controls paper exit and feed in the duplex The paper exit sensor C detects the trailing edge of the paper to determine the stop timing for the transport fusing motor reverse timing and stop timing for the duplex motor It also chec
85. hine determines that the user has put a sheet of paper in the by pass tray G165 G166 G167 G181 G183 G184 6 30 SM Paper Feed 6 5 5 DUPLEX G167 G183 G184 ONLY Drive C A g165d801 The duplex motor A feeds out paper to the output tray in single sided mode and also feeds paper to the duplex path in duplex mode When a sheet B of paper passes through the paper exit sensor C in duplex mode the duplex motor stops and rotates in reverse The paper exit roller D feeds a sheet of paper to the duplex path The duplex transport roller E which is driven by the duplex motor through the timing belt transports a sheet of paper to the registration roller Duplex Operation SCENE 1stside 2nd side g165d802 o 35 OE Sr 33 e There is no interleaving in the PE P1 MF1 models The printing is done as shown above 2nd side of 1st page gt 1st side of 1st page gt 2nd side of 2nd page gt 1st side of 2nd page gt SM 6 31 G165 G166 G167 G181 G183 G184 Image Transfer 6 6 IMAGE TRANSFER 6 6 1 OVERVIEW j F e Kg Ke A Lm EN Ben e P m LI E K Kan GA _ a n ps PA M mn es iw L X er d I Nen db d SC 3 FT REAR ESU A NE A P L fi 4 i OV VM g165d301 1 Image Transfer Belt 3 ITB Drive Roller 2 ITB Image Transfer Belt Roller 4 ITB Cleaning Unit The toner is moved from the four OPC drums to the image transfer belt For a
86. hine power off on after you change this setting Displays only 1 PE P1a 2 PE P1b 3 PE Pic Displays the current model in a dropdown list Model Do not change this setting Designed for Factory Use SM 5 37 G165 G166 G167 G181 G183 G184 Service Menu MF Model 00 7F Brand ID Displays the current brand ID number Do not change this setting Designed for Factory Use 00 7F Maintenance ID Displays the current maintenance ID number Do not change this setting Designed for Factory Use Character alohanumeric 0 9 a f A F only Input 160 bytes LSU Adjustment valid data can be input setting S Input length 160 bytes When you execute Trans Belt Adjust the transfer belt adjustment is Trans Belt Adjust done This calibrates the motor speed to match the length of the new transfer belt If On the engine detects SC559 If Off the engine Fuser SC Detect On Off does not detect Fusing SC Reset Color The engine will do color registration and density tuning automatically Registration The printer will warm up automatically after this setting is changed Reset Transfer Unit Life Counter Resets the transfer unit life counter Fuser SC Reset This button is for resetting an SC related with the fusing errors G165 G166 G167 G181 G183 G184 5 38 SM Service Menu MF Model Determines the maximum amount of ink toner you can use in any area of your text Thi
87. hoice before fallback 2400 Bps 4800 Bps 7200 Bps 9600 Bps 12000 Bps 14400 Bps 16800 Bps 19200 Bps 21600 Bps 24000 Bps 26400 Bps 28800 Bps 31200 Bps 33600 Bps Default V34 Settings This setting limits the transmission speed range in V 34 mode by masking the desired symbol rate s Symbol Rate Not Used Default 3429 Sym Sec 3200 Sym Sec 3000 Sym Sec 2800 Sym Sec 2400 Sym Sec Reseller Default Not Execute Does not reset anything Returns to the upper level Resets all the settings to the factory defaults except the following Execute Counter for Machine Life After executing the initial setup menu starts after the next power on The Reseller Default menu can be entered directly at power on If you want to enter this mode directly try the following procedure Turn on the machine while pressing the Copy key SM 5 47 G165 G166 G167 G181 G183 G184 Service Menu MF Model 5 3 3 FAX SERVICE TEST MENU Entering the Fax Service Test Menu Turn on the machine while pressing the Fax key Selecting an Item To select the item press the Up or Down key Going into the Next Level Returning to the Previous Level Togo into the next level of an item select an item then press the OK key To return to the previous level of an item press the Return key Exiting the Maintenance Mode Menu To exit the maintenance mode menu press the Clear Stop or Return key
88. iginal Tray ADF feed unit re ADF Feed Unit Er TT g165r665 g165r664 4 ADF rear cover A 4 x 2 SM 3 67 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt ADF 3 12 7 ADF COVER 1 ADF unit re ADF Unit ADF front cover te ADF Front Cover ADF rear cover e ADF Rear Cover 91651666 4 ADF top cover A two tabs G165 G166 G167 G181 G183 G184 3 68 SM ADF 3 12 8 ADF MOTOR ADF unit re ADF Unit Original Tray Original Tray ADF feed unit re ADF Feed Unit ADF front cover ADF Front Cover ADF rear cover e ADF Rear Cover b ode se VE 6 ADF drive unit A amp x 4 all EPs g165r667 7 ADF motor assembly B x 2 g165r668 8 ADF motor C x 2 SM 3 69 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt ADF 3 12 9 ORIGINAL SET SENSOR 1 ADF unit re ADF Unit 2 ADF feed unit te ADF Unit 3 ADF motor assembly ee ADF Motor 91651670 4 Feed roller holder A 2 x 1 5 Upper guide B 4 x 2 916567 1 6 Original set sensor C hooks G165 G166 G167 G181 G183 G184 3 70 SM 3 12 10 ADF COVER OPEN SENSOR 1 Original tray Original Tray 2 ADF rear cover e ADF Rear Cover 91651679 3 ADF cover open sensor 4 x 1 EB x 1 SM 3 71 ADF G165 G166 G167 G181 G183 G184 bc c O
89. ine Board and input output connections and the handshake with the Controller Controller Board This board controls the memory all applications and all printer model peripheral devices Temperature Humidity This sensor detects the relative temperature and humidity Sensor around the machine This board supplies the charge to the image transfer roller High Voltage Power and high voltage for the charge roller transfer roller and Supply Board the development roller This board controls the operation of the operation panel Operation Panel Board keys and LEDs This board relays the ID chip data of each AIO from to the ID Chip Board EGB G165 G166 G167 G181 G183 G184 6 6 SM SM Machine Overview PSU Power Supply This supplies DC power for the EGB fusing unit and Unit interlock switches Main Switch This switch provides power to the machine Fusing Fan Motor This motor exhausts air around the fusing unit These switches turn off DC power when the front cover or Interlock Switches top cover is open This motor exhausts air around the laser optics housing 11 LSU Fan Motor unit 6 7 G165 G166 G167 G181 G183 G184 o 35 OE Sr 33 e c o oO o Machine Overview 6 1 5 BOARD STRUCTURE Printer Model O UU c Controller i Mein pom id id n E PSU HVP g165d502 Descriptions EGB Engine Board This controls
90. ing is changed the printer power must be turned off on for the new setting to take effect PCL only Up to 47 alohanumeric characters File Server The factory default is null string Null string WD Name If this setting is changed the printer power must be turned off on for the new setting to take effect G165 G166 G167 G181 G183 G184 5 18 SM Smart Organizing Monitor Printer Model PCL only Up to 48 alohanumeric characters The factory default is null string NDS Tree Null string WD If this setting is changed the printer power must be turned off on for the new setting to take effect PCL only Always disabled in GDI Up to 127 alphanumeric characters NDS Context The factory default is null string Null string M Name If this setting is changed the printer power must be turned off on for the new setting to take effect GE Authentication SMTP Server Name Up to 64 alpha numeric characters Null string The factory default is null string 1 to 65535 The factory default is 25 Port Number 29 SMTP Up to 32 alphanumeric characters User Name Null string The factory default is null string Up to 32 alphanumeric characters The factory default is null string Password Null string User input characters and characters read back from the printer will show in order to protect the user password SM 5 19 G165 G166 G167 G1
91. ing unit Printing Error No Paper 070 No paper in the tray Put paper in the tray SM 4 3 G165 G166 G167 G181 G183 G184 Error Codes Toner Near End Cyan AlO Toner End Cyan AlO Cyan toner near end or end Replace the Cyan AlO Toner Near End Yellow AlO Toner End Yellow AlO Yellow toner near end or end Replace the yellow AIO Color Registration MUSIC Error Color registration MUSIC failure This error is not displayed even if this error occurs It is just logged This error is automatically recovered after the color registration MUSIC has been done successfully G165 G166 G167 G181 G183 G184 4 4 SM Service Call Conditions 4 2 SERVICE CALL CONDITIONS 4 2 1 SUMMARY This machine issues an SC Service Call code if an error occurs on the machine The error code can be seen with the SOM Smart Organizing Monitor printer models or on the operation panel MF models Make sure that you understand the following points 1 All SCs are logged 2 At first always turn the main switch off and on if an SC code is issued 3 Disconnect then reconnect the connectors before you replace the PCBs if the problem concerns electrical circuit boards 4 Check the mechanical load before you replace motors or sensors if the problem concerns a motor lock 5 Fusing related SCs To prevent damage to the machine the main machine cannot be operated until the fusing related SC has been res
92. izing Monitor Printer Model Group Tab Item DHCP On Off DNS Server IP Address XXX XXX XXX XXX DNS Domain Name G165 G166 G167 G181 G183 G184 5 16 Remarks If this setting is changed the printer power must be turned off on for the new setting to take effect Up to 32 alphanumeric characters This setting is not available if DHCP is enabled The default setting is 0 0 0 0 when DHCP is off The setting when DHCP is changed from on to off is the previous setting when DHCP was on If this setting is changed the printer power must be turned off on for the new setting to take effect Up to 32 alphanumeric characters This setting is not available if DHCP is enabled The default setting when DHCP is off is null string The setting when DHCP is changed from on to off is the previous setting when DHCP was on If this setting is changed the printer power must be turned off on for the new setting to take effect SM Smart Organizing Monitor Printer Model Item Remarks 15 USB I O 60 Timeout 300 15 Network I O 60 Timeout 300 If this setting is changed the printer Active Not Active TCP IP power must be turned off on for the new setting to take effect PCL only Active If this setting is changed the printer Netware Not Active power must be turned off on for the new Interface setting to take effect PCL only Active If this setting is changed
93. ks whether a paper jam occurs at the fusing unit or paper exit 6 7 3 PRESSURE RELEASE MECHANISM The springs always apply the correct pressure to the nip between the pressure roller and hot roller When releasing the pressure release levers the pressure roller moves away from the hot roller If a paper jam occurs in the fusing unit releasing these levers make it easy to remove jammed paper 6 7 4 TEMPERATURE CONTROL g165d603 The fusing unit has these components for temperature control The fusing thermistors A B send a signal when the fusing temperature goes past the threshold The central thermistor A is the one that is used for fusing temperature control The fusing thermostat C breaks the electric circuit when the fusing temperature goes past the threshold The thermostat is on the same electrical circuit as the fusing lamp so the fusing lamp goes off if the fusing thermostat breaks the electrical circuit SM 6 41 G165 G166 G167 G181 G183 G184 o 35 OE Sr 33 e c o oO o Fusing and Exit c d Ee C m nnn BI GE eee E b ses E Ts b Ae n A mr nn ama ER SEERE EREG en 91654948 A Idling ready temperature 100 C The fusing unit starts to rotate idling for 54 seconds a B Print ready temperature 170 C This is the temperature to wait for a print job b C Target temperature after 1st print This depends on the target temperature o
94. l Maintenance rete iret pho tts 22m nl Registration Tray Color Registration Print Test Sheet Adjust Adjustment Horizontal fo Vertical H Registration Bypass Tray Print Test Sheet Adjustment Vertical fo Printer Firmware Update 91655504 Group Tab Sends a PCL or GDI command to the printer to print a test sheet Print Test Sheet button It is disabled when tray 2 is not installed 0 34 mm per step Range is 5 mm to 5 mm Adjustment 15 to 15 Registration Horizontal step Tray 2 If the machine settings are reset to the factory defaults this value does not change 0 24 mm per step Range is 3 6 mm to 3 6 mm Adjustment 15 to 15 If the machine settings are reset to the Vertical step factory defaults this value does not change Print Test Sends a PCL or GDI command to printer Registration Sheet button to print a test sheet B ypass Adjustment 15 to 15 0 24 mm per step Range is 3 6 mm to Vertical step 3 6 mm SM 5 9 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model Group Tab The engine will do color registration and density tuning automatically Adjust button Registration The printer will warm up automatically after this setting is changed This button is for updating the controller FW Update FW update firmware The button for updating the button button engine firmware is located in
95. left side of the fusing unit fusing cable side G165 G166 G167 G181 G183 G184 3 34 SM Image Fusing 3 8 3 TRANSPORT FUSING MOTOR 1 Rear cover re Rear Cover 2 Left cover re Left Cover g165r587 Disconnect the fusing connector A hook Fusing harness guide B 4 x 2 For only the duplex model Duplex timing belt C g165r590 6 Transport Fusing motor assembly D 4 x 3 EY x 3 ground plate x 1 g165r592 g165r591 7 Transport Fusing motor E 4 x 3 SM 3 35 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Paper Feed 3 9 PAPER FEED 3 9 1 PAPER FEED CLUTCH 1 Rear cover re Rear Cover 2 Left cover Left Cover 91651596 3 Disconnect the fusing relay harness A hook 4 Paper feed clutch B 9 x 1 EY x 1 G165 G166 G167 G181 G183 G184 3 36 SM Paper Feed 3 9 2 PAPER FEED ROLLER Remove all the AlO cartridges Remove the waste toner bottle Rear cover re Rear Cover Left cover we Left Cover Paper feed clutch Paper Feed Clutch Close the top cover and front cover Pull out the tray pe SW X UR dw cbe fu des Stand the machine with the rear side facing the table g165r597 g165r598 9 Slide the paper feed shaft A to the left side QD x 2 g165r600 10 Paper feed roller B hook SM 3 37 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj
96. ller board may be damaged 5 4 1 PRINTER MODEL Controller Firmware 1 Start SOM 3 Aficio SP C2220N RICOH Aficio SP C2220N POLE 101 xl Enerey Saver Mode 2 EE eh a ann e i ER Status Job Log User Tools List Test Print List Test Print Configuration Page Print Printer Configuration IP Address ae g168s501 2 Click the Printer Configuration button on the User Tools tab Access Code Enter Access Code Access Code gt Pre SC c 91685502 3 Input Admin074 and click the OK button G165 G166 G167 G181 G183 G184 5 50 SM Firmware Updating Paper Input Maintenance System Network Network2 Network3 Printer SP Model SP Mode2 Registration Tray gt Color Registration Print Test Sheet Adjust M Adjustment Horizontal ba Vertical fo Registration Bypass Tray Print Test Sheet Ami Vertical fo Printer Firmware Update g165s504 4 Click the Printer Firmware Update button on the Maintenance tab Look in Cy vor 00 36 ex enee Peer Files of type Firmware Files dwn M Cancel p 91655512 5 Seek the location of the update file and select it and then click the Open button SM 5 51 G165 G166 G167 G181 G183 G184 Firmware Updating Ka Aficio SP 0222DN RICOH Aficio SP G222DN POL 6
97. lope 1 mode Please select the media type This adjusts the transfer roller current based on the default value The range of adjustment is from 15 uA to 15 uA in units of 1 The printer will warm up Front 15 to 15 automatically after this setting is changed This adjusts the transfer roller current based on the default value The range of adjustment is from 15 uA to 15 uA in units of 1 Printer will warm up automatically 15 to 15 after this setting is changed This adjusts the temperature of the fusing unit based on the default value The range of adjustment is Fuser Temperature from 30 C to O C the unit is 2 The printer will warm up automatically after this setting is changed 2 SM 5 31 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model ltem Selections Display string only 1 PE Pla Model 2 PE P1b 3 PE P1c Brand ID 00 7F Mainte ID 00 7F Registration Horizontal Tray1 Vertical G165 G166 G167 G181 G183 G184 9 32 Remarks Displays the current model in a dropdown list Do not change this setting Designed for Factory Use Displays the current brand ID number Do not change this setting Designed for Factory Use Displays the current maintenance ID number Do not change this setting Designed for Factory
98. lts this value does not change 15 to 15 0 Default 0 3 mm step Reset Count Resets counters to factory defaults Clear Count Clears the Scanner and Jam Counters Resets the maintenance counter for the fusing unit Replace Fuser This item appears only when the fusing unit life is almost expired or has expired Scan Maintenance Mono Sets the monochrome compression type for scanning Compression MH Default MR MMR Setting Adjusts the ADF Scan main scan registration ADF Main Reg G181 doesn t support this 2 0 to 2 0 O Default 0 1 mm step Regist Adjust Adjusts the ADF Scan sub scan registration ADF Sub Reg G181 doesn t support this 2 0 to 2 0 O Default 0 1 mm step SM 5 41 G165 G166 G167 G181 G183 G184 Service Menu MF Model Adjusts the Flatbed Scan main scan registration Flatbed Main G181 doesn t support this Reg 2 0 to 2 0 0 Default 0 1 mm step Adjusts the Flatbed Scan sub scan registration Flatbed Sub G181 doesn t support this Reg 2 0 to 2 0 0 Default 0 1 mm step Adjusts the ADF Scan main scan magnification ADF Main Reg G181 doesn t support this 0 9 to 0 9 0 Default 0 1 step Adjusts the ADF Scan sub scan magnification ADF Sub Reg G181 doesn t support this 0 9 to 0 9 0 Default 0 1 step Size Adjust Adjusts the Flatbed Scan main scan magnification Flatbed Main G181 doesn t support this R
99. m motor state This monitoring is done immediately after power on when the motor starts rotating and immediately after the motor stops Disconnected or defective motor harness Motor slips due to excessive load 1 Check the harness from the black drum motor Replace it if necessary Color drum motor error The LOCK signal error is detected when the EGB monitors the color drum motor state This monitoring is done immediately after power on when the motor starts rotating and immediately after the motor stops Disconnected or defective motor harness Motor slips due to excessive load 1 Check the harness from the color drum motor Replace it if necessary G165 G166 G167 G181 G183 G184 4 8 SM Service Call Conditions SC 4xx Image Transfer and Transfer Error Process Control Error This SC is issued if the process control adjustment fails 5 times consecutively after AIO replacement Defective contact at the terminal between the machine and AIO Dirty TM sensor 1 Check the contact of the terminal and re install the AIO 2 Clean the TM sensor ITB Image Transfer Belt Unit Home Position Error The ITB contact sensor does not detect the home position of the ITB for 5 seconds after the ITB unit initialization has been done Trouble shooting ITB Image Transfer Belt Unit Contact Position Error The ITB contact sensor does not detect the contact position of the ITB for 5 seconds af
100. ned when the detected zero cross signal is 17 or less 27 or more for 0 2 seconds Defective fusing lamp relay Unstable input power source 1 Check the power supply source 2 Replace the fusing unit a mortan Execute Fuser SC Reset with SOM printer models or Engine Maintenance Menu MF model to recover the machine after completing the recovery procedure Otherwise the machine continues to issue this SC code and cannot be operated Consecutive Fusing Jam The paper jam counter for the fusing unit reaches 3 The paper jam counter is og GE 50 og F o cleared if the paper is fed correctly This SC is activated only when this function is enabled with Fuser SC Detect in the SP Mode 2 tab printer model or Engine Maintenance MF model default OFF Defective fusing unit Defective fusing control 1 Clear this SC to send a command after a jam removal 2 Turn off this function after a jam removal a Imprtant Execute Fuser SC Reset with SOM printer models or Engine Maintenance Menu MF model to recover the machine after completing the recovery procedure Otherwise the machine continues to issue this SC code cannot be operated SM 4 15 G165 G166 G167 G181 G183 G184 Service Call Conditions SC 6xx Communication and Other Error EEPROM Error An unexpected value exists in the initialization flag of the EEPROM An unexpected value exists in the initialization flag of the EEPROM v
101. ng on how you enter the service menus Menu Mode can be executed by pushing a sequence of keys Special Mode can be executed if you press certain keys at the same time as you turn the power on Each menu is classified as follows Menu Mode Maintenance Mode Menu This is a menu for maintenance and service Special Mode This is a menu for initializing all information stored in the controller except for some counters These counters are initialized Print Scan Copy Fax functional Counter Jam Counter These counters are not initialized Reseller Default Settings Menu Printer Scanner Engine Counter which are printed in the Configuration Page After initializing with this menu when the user powers on the machine the Initial Setup Menu appears The user must select Language in Country in this menu Fax Service Test Menu This is a menu for checking the fax mode SM 9 35 G165 G166 G167 G181 G183 G184 Service Menu MF Model 5 3 2 MAINTENANCE MODE MENU Entering the Maintenance Mode Menu 1 Turn on the machine 2 Press these keys in the following order Clear Stop 1 0 7 and Color Start 3 Maintenance Mode is displayed on the LCD Selecting an Item To select an item press the Up or Down key Going into the Next Level Returning to the Previous Level Togo into the next level of an item select an item then press the OK key To return to the previous level of an
102. nio 3 39 3 10 RE 3 40 G165 G166 G167 G181 G183 G184 ii SM 3 101 PAPER NO AAPP 3 40 When reinstalling the paper exit roller 3 41 3 102 PAPER ET SENSOR anne 3 42 3 11 EERECTRIGALSOMPONENTS nr s 3 43 Sh CONTROLLER BOARD isses 3 43 GDI PCL Controller Board Printer Model 3 43 Main Controller Board MF Model 3 44 PDE Board 3194 0nly ein 3 45 3112 EGP ENGINE BORN EE 3 46 Printer MO EE 3 46 MF Ode E 3 48 3113 DOUIOISS 0194 ONISY zes 3 50 3 114 INTERLOCK SWITCHES uses 3 51 341129 FUSING FAN MOTOR 2 3 52 GEN ES FAN MOTORS amas 3 53 Sd IDCHP BOARD nes 3 54 Sage E EE 3 55 EE 3 56 3 11 9 HIGH VOLTAGE POWER SUPPLY BOARD 3 57 3 11 10 TEMPERATURE HUMIDITY SENSOR 3 57 3 11 11 DUPLEX MOTOR DUPLEX MODEL 3 58 3 11 12 SPEAKER G183 G184 ONLY 3 59 Oed EEPROM EEN 3 60 Pinter WMO OG I ie nennen 3 60 NA OG Messen 3 62 312 O i i Nn 3 64 3121 PIU cm 3 64 3 122 ORIGINAL IRAY E 3 65 3 123 ADFFEEP Nee 3 66 3 124 ADF SEPARATION PAD aan 3 66 5125 ADE FRONTSJVER sara 3 67 3126 ADF REAR COV ER ea an 3 67 9127 Prep iu rm 3 68 120 AE MOTOR osa 3 69 3 129 ORIGINALSET SENSOR as a 3 70 3 12 10 ADF COVER OPEN SENGOR u 3 71 iii G165 G166 G167 G181 G183 G184 3 12 11 DE FEED SENSOR 3 72 31212 ADF DRIVE BOARD anna 3 73 313 SCANNER taa 3 74 3131 SCANNER UNE WEE
103. nnects to the EGB through the PCI Bus Peripheral Component Interconnect Bus LD Drive Board This is the laser diode drive circuit board Memory DIMM Standard 128MB MF1a b 256MB MF1c Option 256MB This is for more printer processing memory and is also used for collation and for soft fonts OPU Operation Panel Unit This controls the display panel the LED and the keypad 6 9 G165 G166 G167 G181 G183 G184 o 35 OE Sr 33 e c oO o Machine Overview 6 1 6 PRINTING PROCESS g165d503a This machine uses four AlOs and four laser beams for color printing Each AIO contains a drum charge roller cleaning brush blade development roller and mixing auger The toner image on each drum is moved to the image transfer belt The four colors are put on the belt All four toners are put on the belt at the same time Then the completed four color image is moved to the paper 1 OPC charge AIO The charge roller gives the OPC a negative charge 2 Laser exposure The laser beam from the laser diode LD goes through the lens and mirrors and to the drum To make a latent image on the drum the machine turns the laser beam on and off 3 Development AIO The development roller moves negatively charged toner to the latent image on the drum surface This machine uses four development units one for each color 4 Image transfer The charge that is ap
104. nsport fusing motor also controls the fusing unit and paper exit roller The paper feed roller feeds a sheet of paper to the registration roller C When the registration sensor F detects a sheet of paper the machine makes a paper buckle at the registration roller to correct paper skew After that the registration clutch turns on and then the registration roller transports a sheet of paper to the transfer roller unit Paper End Detection There is a paper end sensor G in the tray The feeler drops into the cutout in the bottom plate and the actuator interrupts the paper end sensor This sensor also detects whether the tray is set G165 G166 G167 G181 G183 G184 6 28 SM Paper Feed 6 5 3 TRAY LIFT A g165d704 g165d707 g165d706 The bottom plate A is lifted by the springs B in the tray when the tray is inserted in the machine and the bottom tray lock lever C is released by the projection D at the right side of the tray set location There is no tray lowering mechanism for these models Therefore you must press the bottom plate down when you insert the tray in the machine SM 6 29 G165 G166 G167 G181 G183 G184 o 35 OE Sr a3 O c le oO o Paper Feed 6 5 4 BY PASS FEED B g165d703 This machine uses a manual by pass feed system When the registration sensor A detects a sheet of paper B but no job has come in from a PC the mac
105. o the cutout C in the bottom plate and the actuator interrupts the paper end sensor This sensor also detects whether the tray Is set G849 10 SM
106. olor Registration Horizontal 3 i Horizontal end Transfer Front Back Vertical 5 Media Type Plain paper 1 mode ET Vertical Front Back Fuser 50 Reset Fuser Temperature Fuser SC Detect OFF Model PC4 Pla el Brand ID Reset Transfer Unit Lift Counter Mainte ID T i Trans Belt Adjust g165s511 2 Access the SP Mode 2 tab Click the Init Engine EEPROM button to initialize the EEPROM Input the serial number in the Serial No box Ask your supervisor about how to input the serial number in its box Select a destination from the Destination box Select a model from the Model box Click the SP Mode 1 tab G165 G166 G167 G181 G183 G184 3 60 SM 10 11 17 18 19 SM Electrical Components Printer Gonfiguration Paper Input Maintenance System Network 1 Network 2 Network 3 SP Mode 1 SP Mode 2 Toner Limit Selection Counter Error History Text Error coda I Operator Gall ree Il Calor 8 Error code 3 Operator Call 250 Error code 3 Operator Gall E d Error code Operator Gall Graphics Paper Ji E mor code Operator Gall Lr LA 25 tr Misfee LE Error code 23 Fol Error SC 300 Photoeraph Paper Jam with Duplex Coverage 250 a 2 Busca uma ste ORC PaP Name RICOH Aficio SP CZ20N Engine Firmware Update Clear Counter except total eb ab g165s510 Select a plug and play name from the PnP Name box
107. ono 14 0 sec or less Speed A4 LT SEF C 14 0 sec or less Std Tray Duplex A4 LT B5 LG Exe PE P1a b Manual PE P1c Auto Printing Dimensions W x D x H 400 x 450 x 320 mm 16 0 x 18 0 x 12 8 inch Weight 22 0 kg 48 4lb Includes consumables Input capacity Std Tray 250 sheets Standard Bypass tray 1 sheet SM 7 1 G165 G166 G167 G181 G183 G184 YN O O O Q o o General Specifications Op Paper Feed Paper Unit Tray Max Output Standard Face down Capacity Tray Standard Tray Input Paper Size Bypass Tray Op Paper Tray Std Tray Media Type Bypass Tray Op Paper Feed Unit Standard Tray Bypass tray Paper Weight Op Paper Feed Paper Unit Tray Rating Power NA version ee EU version G165 G166 G167 G181 G183 G184 PE P1b c 500 sheets x 1 PE Pia up to 251 sheets PE P1b c up to 751 sheets Up to 150 sheets A4 LT or 80g m 20Ib A4 B5 A5 B6 A6 Legal Letter HLT Exective Foolscap Folio Custom size Min 90mm x 148mm 3 6 x 5 92 Max 216mm x 356mm 8 64 x 14 24 A4 B5 A5 B6 A6 Legal Letter HLT Exective Foolscap Folio Custom size Min 90mm x 148mm 3 6 x 5 92 Max 216mm x 356mm 8 64 x 14 24 A4 Letter Plain Paper Recycled Paper Application Paper Envelope Glossy Thick Paper Label Plain Paper Recycled Paper Application Paper Envelope Glossy Thick Paper Label Plain Paper Recycled Paper 60 1609 m 16 40Ib 60 1609
108. p x 2 EP x 1 6 Fusing fan motor B hooks E x 1 A CAUTION Install the fusing fan motor with its decal facing the outside of the machine G165 G166 G167 G181 G183 G184 3 52 SM Electrical Components 3 11 6 LSU FAN MOTOR 1 2 3 4 Operation panel Operation Panel Rear cover Rear Cover Left cover Left Cover 91657625 g165r622 LSU fan motor A hooks EY x 1 ACAUTION SM Install the LSU fan motor with its decal facing the outside of the machine 3 53 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Electrical Components 3 11 7 ID CHIP BOARD pe xe pe po AE x E 9 Operation panel Operation Panel Rear cover re Rear Cover Left cover Left Cover Controller box cover printer model Controller Board or controller bracket MF model Controller Board Disconnect the connector CN305 on the EGB Interlock switch base re Interlock Switches Fusing fan base we Fusing Fan Motor Drive unit re Black AIO Motor 4 91651626 Move the harnesses away from the LSU fan base A 10 LSU fan base A x 2 EB x 1 11 ID Chip Board B x 3 G165 G166 G167 G181 G183 G184 3 54 SM Electrical Components 3 11 8 PSU 1 Operation panel Operation Panel 2 Rear cover Rear Cover 3 Left cover re Left Cover 4 Drive unit Black AIO Motor 5 LSU fan base mw LSU Fan Motor
109. plied to the image transfer roller pulls the toner from the drum to the transfer belt Four toner images are put on the paper at the same time 5 Cleaning for the OPC The cleaning blade removes remaining toner on the drum surface after image transfer to the paper G165 G166 G167 G181 G183 G184 6 10 SM 6 SM Machine Overview Quenching for the Development Roller Charge is removed from the development roller with a quenching sheet in the AIO There is no quenching for the OPC drum Paper Transfer and Separation Toner transfers from the image transfer belt to the paper when the paper is fed between the image transfer belt and transfer roller After transfer the paper separates from the image transfer belt because of a discharge plate immediately after the transfer roller TM Toner Mark sensor The TM sensor board contains three TM sensors one at the left one at the center and one at the right The center TM sensor detects the density of the sensor patterns on the transfer belt The TM sensor output is used for process control and for automatic line position adjustment skew and color registration adjustments for the latent image 6 11 G165 G166 G167 G181 G183 G184 o 35 OE Sr 33 e c o oO o Process Control 6 2 PROCESS CONTROL 6 2 1 OVERVIEW 91654305 This machine has these two forms of process control Potential control Toner supply control Process control uses thes
110. r Controller box cover Controller Board MF models only Controller bracket m EGB poc S uw do tte zt ws se MARES fer G o EE o On 5 Q Lm d 2 am 91651689 7 Disconnect CN306 on the EGB x 1 Harness cover A hook TM sensor base B SM 3 23 G165 G166 G167 G181 G183 G184 Image Transfer 3 6 7 WASTE TONER BOTTLE SET SENSOR 1 Remove all AIO cartridges AIO Cartridge Image transfer belt unit Image Transfer Belt Unit EGB ee EGB g165r607 4 Remove two screws A for the waste toner sensor base g165r608 5 Waste toner sensor base B G165 G166 G167 G181 G183 G184 3 24 SM Image Transfer 9165 g165r610 6 Waste toner bottle set sensor C hooks EY x 1 When reinstalling the waste toner bottle set sensor connect it to the white connector of the harness SM 3 25 G165 G166 G167 G181 G183 G184 sj c O Ou Q S Q O a sj c Ou Dec o Lo lt Image Transfer 3 6 8 WASTE TONER OVERFLOW SENSOR Remove all AlOs AIO Cartridge Image transfer belt unit Image Transfer Belt Unit EGB ee EGB Waste toner sensor base re Waste Toner Bottle Set Sensor se Kee 5 Waste toner overflow sensor A hooks E x 1 When reinstalling the waste toner overflow sensor connect it to the black connector of the harness G165 G166 G167 G181 G183 G184 3 26 SM 3 PAPER TRANSFER 3 7 1 TRANSFER UNIT 1 Open the front cover
111. r board defective 1 Replace the controller board On Board Memory Check Error An on An on board memory check error at power on occurs An on board memory check error at power on occurs check error at power on occurs Controller board defective 1 Replace the controller board SM 4 17 G165 G166 G167 G181 G183 G184 Service Call Conditions ROM Checksum Error 828 A ROM checksum error at power on occurs 775 A ROM checksum error at power on occurs 775 checksum error at power on occurs M Replace the controller board M Replace the controller board controller board G165 G166 G167 G181 G183 G184 4 18 SM Image Problems 4 3 IMAGE PROBLEMS 4 3 1 OVERVIEW Image problems may appear at regular intervals that depend on the circumference of certain components The following diagram shows the possible symptoms black or white dots at regular intervals Problems at regular intervals 91651502 Abnormal image at 24 mm intervals Image transfer belt unit Colored spots at 38 mm intervals AIO cartridge Development roller Abnormal image at 60 mm intervals Transfer roller Colored spots at 75 mm intervals AIO cartridge OPC drum Abnormal image at 110 mm intervals Fusing unit Pressure roller Abnormal image at 114 mm intervals Fusing unit Heat roller 4 3 2 IMAGE PROBLEM Print out a mono color pattern all K C M or Y which will clarify if the cause is a problem with one of the AlO
112. rossover cable G165 G166 G167 G181 G183 G184 3 2 SM Exterior Covers 3 3 EXTERIOR COVERS A CAUTION Turn off the main power switch and unplug the printer before you do the procedures in this section 3 3 1 REAR COVER ME model ee Printer model g165r503 g165r507 1 Reartray cover A MF model Printer model g165r504 2 Rear cover B x 2 SM 3 3 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Exterior Covers 3 3 2 OPERATION PANEL MF model _Printer model g165r512 g165r513 1 Open the top cover A g165r522 Open the front cover B Front harness cover C x 1 MF model V TM E A g165r523 g165r521 4 Operation panel D x 1 EY x 1 G165 G166 G167 G181 G183 G184 3 4 SM Exterior Covers 3 3 3 RIGHT COVER 1 Rear cover re Rear Cover 2 Operation panel Operation Panel A g165r524 1 Right cover A x 4 Top front screw M3x6 others M4x6 3 3 4 LEFT COVER 1 Rear cover re Rear Cover 2 Operation panel Operation Panel Al g165r525 1 Left cover A x 3 hook at arrow mark Top front screw M3x6 others M4x6 SM 3 5 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Exterior Covers 3 3 3 FRONT COVER UNIT Rear cover we Rear Cover Operation panel we Operation Panel Transfer
113. s Image transfer belt image transfer roller or the fusing unit Occurs with 1 3 colors AIO unit s failure Occurs with all four colors Image transfer belt transfer roller or fusing unit failure SM 4 19 G165 G166 G167 G181 G183 G184 og O 50 og F y SERVICE TABLES Service Program 5 SERVICE TABLES 5 1 SERVICE PROGRAM 5 1 1 OVERVIEW The Model PE series contains printer models and MF models Each model type printer model and MF model has a different service program menu Here is a Summary Printer Model There is no LCD on the printer models To execute the service program execute the SOM Smart Organizing Monitor which is provided with the printer driver from your computer For details refer to the Smart Organizing Monitor Printer Model section MF Model There is an LCD on the MF models To execute the service program access the Maintenance Mode Menu or Fax Service Menu with special key assignments For details refer to the Service Menu MF Model section For the printer models technicians must have access to a PC in order to use the service mode SM 5 1 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model 5 2 SMART ORGANIZING MONITOR PRINTER MODEL 5 2 1 OVERVIEW SOM Smart Organizing Monitor is a utility which can check the status of a printer and set up a printer from a PC This utility is executed from a printer driver 5 2 2 PRINTER DRIVER INSTA
114. s is where you are controlling exactly how much ink will be used Text during printing 200 to 400 250 Default 10 step Setting 0 Off Determines the maximum amount of ink toner you can use in any area of your graphic This is where Toner Limit Gras you are controlling exactly how much ink will be used during printing 200 to 400 250 Default 10 step Setting 0 Off Determines the maximum amount of ink toner you can use in any area of your image This is where you are controlling exactly how much ink will be Image used during printing 200 to 400 250 Default 10 step Setting 0 Off NA Model RICOH nul EU Model RICOH NRG LANIER ASIA Model RICOH LANIER China Model RICOH PnP Name Sets the destination and updates the engine setting JPN NA Default EU ASIA China Destination SM 5 39 G165 G166 G167 G181 G183 G184 Service Menu MF Model Adjusts the transfer roller current based on the 2nd Transfer default value 15 to 15 0 Default 1 uA step Front Adjusts the transfer roller current based on the end Transfer 2nd Transfer default value Fuser Temp Back 15 to 15 0 Default 1 uA step Adjusts the temperature of the fusing unit based Fuser on the default value 30 to 0 0 Default 2 C step Temperature Adjusts the horizontal registration for tray 1 If the machine settings are reset to the factory defaults Horiz Tray1 this value does not
115. set to On the machine detects the CNG signal after the line is connected If it is set to Off the machine detects the CNG signal as long as the line is connected 100 Ms 200 Ms 300 Ms 400 Ms Default 5 44 SM Service Menu MF Model This sets the number of pulses that are generated during dialing N Dialing 0 generates 10 pulses Dialing 9 generates 9 pulses Dial Pulse Setting Dial Pulse Type N 1 Dialing 0 generates 1 pulse Dialing 9 generates 10 pulses 10 N Dialing 0 generates 10 pulses Dialing 9 generates 1 pulse Tone Signal er Sets the tone signal transmission time length 100 ms Default Transmission Time Length Minimum Pause Sets the minimum pause during tone dialing In Tone Dialing 100 ms Default 150 ms 200 ms Attenuator For Sets the attenuator for pseudo ring back tone to Pseudo Ring Tone Signal the line Back tone To Settings 0 to 15 10 Default 1 dB step the Line Sets the transmission level of DTMF tones 12 dBu 11 dBu 10 dBu 8 dBu 6 dBu DTMF Level Sets the level difference between high band frequency signals and low band frequency signals DTMF Delta d 3 1 pus when sending DTMF tones 2 dBu 3 dBu The machine starts dialing after the specified interval without detection of a dial tone when 1Dial Tone Detection Wait Time Dial tone detection is set to No detection 3 5 Sec Default
116. sor assembly A 4 x 1 EY x 1 3 g168r562 Registration sensor B hooks SM 3 31 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Paper Transfer 3 5 REGISTRATION CLUTCH 1 Rear cover re Rear Cover Left cover re Left Cover Transport Fusing motor we Transport Fusing Motor g165d592 4 Registration clutch A x 1 G165 G166 G167 G181 G183 G184 3 32 SM Image Fusing 3 8 IMAGE FUSING ACAUTION Make sure that the fusing unit is cool before you touch it The fusing unit can be very hot Make sure to restore the insulators shields etc after you service the fusing unit 3 8 1 FUSING UNIT Open the front cover Rear cover Rear Cover Right cover Right Cover pe le Left cover re Left Cover 31681563 5 Disconnect the connectors A hook B The sponge C clamps the harness Install this sponge in the same position after reinstalling the fusing unit id 91681565 6 Fusing unit D 4 x 2 SM 3 33 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Image Fusing 3 8 2 FUSING LAMP 1 Fusing unit w Fusing Unit 2 Fusing front cover A amp x 4 3 Fusing lamp B x 2 ground cable x 1 When Reinstalling the Fusing Lamp 91681585 The terminal A which shows the voltage and power ratings must be placed at the
117. t 08323072 08398608 08988636 91655516 The machine makes a beep sound when starting the firmware update The image above is displayed on the PC and Firmware update and Updating are displayed on the operation panel 7 Then you can close this window at your PC CAUTION Do not turn off the machine until Done Please reboot is displayed in the operation panel Otherwise the controller board will be damaged If Done Please reboot does not appear the download failed Try again You can also switch from an Ethernet connection to a USB connection and see if that works If you still cannot download the firmware it may be necessary to change the EGB and or the controller board f power failed during the download try again If you still cannot download the firmware it may be necessary to change the EGB and or the controller board SM 5 55 G165 G166 G167 G181 G183 G184 Firmware Updating Updating the Engine Firmware 1 Make a folder in your computer 2 Save the files bin fwu ini and exe in the folder gt p 9 pi EFHeader bin per_pl_enell rer Update Toole Zolo FW Upload Tool Ver 0 32 i l x F w Update USB FAW Update NET MFP IP 10 1 14 69 Close load COMPLETED g165s517 Click the exe file to execute the updating program Click Eng F W Update USB or NET to send the engine firmware from PC to MF printer The F W Update
118. t anything on the power cord 1 1 5 INSTALLATION PROCEDURE Refer to the Quick Installation Guide for details about installing the machine SM 1 3 G165 G166 G167 G181 G183 G184 PREVENTIVE MAINTENANCE Preventive Maintenance 2 PREVENTIVE MAINTENANCE 2 1 PREVENTIVE MAINTENANCE 2 1 1 USER REPLACEABLE ITEMS Item Yield Print Cartridge AIO Approx 2 k prints cartridge o o gt Y St S 2 oc dus n S Approx 25 k prints bottle Waste Toner Bottle See condition 4 Condition 1 2 3 SM An A4 8 5 x11 5 chart is used to measure the above yield The condition is standard temperature and humidity These yield values may change depending on the circumstances and printing conditions The Waste Toner Boitle s yield is measured when the printer is used 50 for color and 50 for black and white 2 1 G165 G166 G167 G181 G183 G184 REPLACEMENT amp ADJUSTMENT G165 G166 G167 G181 G183 G184 SM Before You Start 3 REPLACEMENT AND ADJUSTMENT 3 1 BEFORE YOU START ACAUTION fthere are printer jobs in the machine print out all jobs in the printer buffer Turn off the main power switch and unplug the machine before you do the procedures in this section G S J o On 5 Q Lm og am SM 3 1 G165 G166 G167 G181 G183 G184 Special Tools 3 2 SPECIAL TOOLS PC Windows 2000 XP Vista Windows Server 2003 2003 R2 or Mac OS X USB cable or C
119. t guide A x 3 3 Color AlO gears B ring stopper x 1 each 91681541 4 Color AlO motor C amp x 3 G165 G166 G167 G181 G183 G184 3 16 SM 3 6 IMAGE TRANSFER 3 6 1 IMAGE TRANSFER BELT UNIT 4 2 3 4 6 SM Remove all the AIO cartridges AIO Cartridge Fusing unit Fusing Unit Transfer unit Transfer Unit Remove the waste toner bottle g168r529 Remove the two screws A IS e LK aaa G g168r530 Pull out the image transfer belt unit B 3 17 Image Transfer G165 G166 G167 G181 G183 G184 sj c O Ou Q S Q O a sj c Ou Dec o Lo lt Image Transfer After replacing the image transfer belt unit p d Important Do the following step 2 with the front cover of the machine open Open the front cover and turn on the machine 2 Execute Reset Transfer Unit Life Counter with the SP Mode 2 tab printer model or the Engine Maintenance menu MF model Close the front cover Execute Trans Belt Adjust with the SP Mode 2 tab printer model or the Engine Maintenance menu MF model 5 Adjust the registration settings for each tray and for the front and rear sides of the paper with the SP Mode 2 tab printer model or the Engine Maintenance menu MF model if necessary G165 G166 G167 G181 G183 G184 3 18 SM Image Transfer 3 6 2 ITB IMAGE TRANSFER BELT CLEANING UNIT The ITB cleaning unit contains waste toner When remo
120. t the transfer roller bias and the temperature reduction of the fusing unit for each paper type and for the front and back sides The default settings for normal operation are all 0 19 Exit Engine Maintenance SM 3 63 G165 G166 G167 G181 G183 G184 bell c O Ou S amp Q 9 tc jod Cc Dec o D lt ADF 3 12 ADF 3 12 1 ADF UNIT 1 Stand left cover A S727E00320 g165r673 2 Disconnect the ADF harness B and power cord C 3 Open the ADF unit D G165 G166 G167 G181 G183 G184 3 64 SM 91651675 4 Release the three hooks of the right hinge E o Lift the ADF unit 3 12 2 ORIGINAL TRAY 1 Open the ADF cover ADF g165r676 2 Release the front tab A 3 Original tray B SM 3 65 G165 G166 G167 G181 G183 G184 sj c O Ou Q S Q O a sj c Ou Dec o Lo lt ADF 3 12 3 ADF FEED UNIT 1 Open the ADF cover 9165r658a g165r660 2 Release the lock lever A 3 ADF feed unit B 3 12 4 ADF SEPARATION PAD 1 Open the ADF cover 2 ADF feed unit ADF Feed Unit 3 ADF separation pad A hook x 2 spring x 1 G165 G166 G167 G181 G183 G184 3 66 SM ADF 3 12 5 ADF FRONT COVER 1 ADF unit re ADF Unit 2 Original Tray re Original Tray 3 ADF feed unit ADF Feed Unit g165r662 g165 663 4 ADF front cover A x 1 3 12 6 ADF REAR COVER ADF unit re ADF Unit Original Tray Or
121. tection Time telephone the machine can detect silence no tone for the time length specified by this setting 30 sec Default RX Settings CNG tone detection time RX mode FAX TEL FAX TAD Only CNG Tone After the line is connected via the external Detection Time telephone the machine can detect a CNG signal for the time length specified by this setting 5 Sec Default 10 Sec SM 5 43 G165 G166 G167 G181 G183 G184 Service Menu MF Model CNG Cycles Tone Sound Monitoring Stop Clear key Off Hook Level Redial Interval TX Settings Redialings Overseas Comm Mode Overseas Comm Mode Settings Minimum Time Length G165 G166 G167 G181 G183 G184 Number of CNG cycles to be detected This setting is only effective for FAX TAD mode 1 5 Cycle Default 2 0 Cycle Determines the period when tones from the line are monitored No Monitoring Up To Phase B Default All TX Phases Pressing the Stop Clear key can stop the current receiving operation Received data is lost Not Functional Default Functional Sets the off hook detection threshold 10V Default 15V 20V 25V Sets the redial interval when Tx fails 5 Min 6 Min Sets the number of redials when Tx fails 2 times 3 Times 4 Times 5 Times This sets the machine to ignore a DIS signal sent from the called station once in a sending operation Off Default Ignore DIS Once If this setting is
122. ter the ITB unit has moved to the contact position ITB Image Transfer Belt Unit No contact Position Error The ITB contact sensor does not detect the home position of the ITB for 5 seconds after the ITB unit has moved to no contact position Defective ITB contact motor Defective ITB contact sensor Defective ITB unit 1 Replace the ITB contact motor 2 Replace the ITB contact sensor 3 Replace the ITB unit SM 4 9 G165 G166 G167 G181 G183 G184 Service Call Conditions Agitator Motor Error The agitator motor error is detected twice for 10 msec during the initialization at power on or after the cover is closed Disconnected or defective harness Defective agitator motor 1 Check or replace the harness 2 Replace the agitator motor ITB Image Transfer Belt Unit Set Error The TM sensor does not detect the reflection from the ITB 490 No ITB unit in the machine Dirty TM sensor 1 Check the installation of the ITB unit 2 Clean the TM sensor G165 G166 G167 G181 G183 G184 4 10 SM Service Call Conditions SC 5xx Motor and Fusing Error Main Motor Error The LOCK signal error is detected when the EGB monitors the main motor state This monitoring is done immediately after power on when the motor starts rotating and immediately after the motor stops Disconnected or defective motor harness Motor slips due to excessive load 1 Check the harness from the main motor Replace it if ne
123. th 139 7 215 9mm 5 5 8 5 Length 139 7 355 6 mm 5 5 14 Scanning width Max 210 mm 8 3 Printing width Max 208 mm 8 2 Polling type Standard Sequential Contrast control Normal Light Dark manual setting 8 x 3 85 8 x 7 7 lines mm 200 x 100 200 x 200 dpi Resolution Scanning Speed Less than 5 sec A4 SEF 200 dpi Automatic Fallback 33600 31200 28800 26400 24000 21600 Modem Speed 19200 16800 14400 12000 9600 7200 4800 2400bps Approx 3 sec Transmission Speed ITU No 1 chart Compression MMR Resolution Standard Speed 33 6kbps 100 pages ITU No 1 chart Compression MMR Resolution SAF Memory Standard G165 G166 G167 G181 G183 G184 7 10 SM General Specifications One touch dial 20 10 x2 Broadcasting 100 stations Communication Public switched telephone network source PC Fax utility Not available Automatic re dial 5 4 3 2 times after 5 minutes Default 5 times Auto Answer 1 99 rings Default 2 rings 7 1 3 OPTION Paper Feed Unit Paper Size A4 Letter Paper Weight 60 1059 m 16 28Ib Paper Tray 500x1 Paper capacity 500 sheets x 1 tray Dimensions W x D x H 400 x 450 x 127mm 16 x 18 x 5 08 inch YN a O O O Q o o SM 7 11 G165 G166 G167 G181 G183 G184 Supported Paper Sizes 7 2 SUPPORTED PAPER SIZES Supported and the size is molded in the tray Need to select paper size by operation
124. the SP Mode 1 tab indicates the factory default value G165 G166 G167 G181 G183 G184 5 10 SM Smart Organizing Monitor Printer Model System xl Config Printer gane naim Paper Input Maintenance System Network Network2 Network3 Printer SP Modet SP Mode System Auto Continue Low Power Standby BAW Page Detect Off Off Off Copies Energy Saver Notify by E mail i 4 j r Ort Sub Paper Size Energy Saver Timer Print Error Page Auto D 5 minites fort 2 Sided Print Machine Comment of Up to 32 alphanumenc characters Blank Pages abedefghikImnoparstuvwsyzl 23456 Print E Reset to Factory Default x Access Code Language NetRICOH URL Not Use English https Assar netricoh cor Change Access Code Auto Continue PCL only Default is 1 Always disabled in the GDI model Sub Paper Size Off Auto PCL A4 Letter override Off Short Edge Bind Copies 1 999 2 Sided Print PCL only Long Edge Bind Manual Duplex Cover has higher Blank Page Print Print Not Print priority than the Blank Pages setting Low Power Standby Energy Save SM 5 11 G165 G166 G167 G181 G183 G184 Smart Organizing Monitor Printer Model mm LLL CI AN Energy Save Time om LEN e m IE Notify by E mail Off Print Error Page Up to 32 alphanumeric characters Machine Comment Null string The factory default is
125. the Engine the controller interface image processing MUSIC Mirror Unit for Skew and Interval Correction input output interfaces with the optional units and the operation panel MUSIC is also called Automatic Line Position Adjustment Controller This controls the interface between the OPU and EGB and applications The controller connects to the EGB through the PCI Bus Peripheral Component Interconnect Bus LD Drive Board This is the laser diode drive circuit board Memory DIMM Standard 64MB P1a 128MB P1b c Option 256MB This is for more printer processing memory and is also used for collation and for soft fonts OPU Operation Panel Unit This controls the display panel the LED and the keypad G165 G166 G167 G181 G183 G184 6 8 SM Machine Overview MF Model ADF El er Gt or mon Scanner RJ45K N PHY MI SM Carriage HP Sensor PC gt PDL Controller ASIC gi CCD 366 MHz LL Lamp X Exposure Inverter Lamp NV OPU f System Bus 183MHz Control Lpi i 1 i Flash D Hail g165d503 EGB Engine Board This controls the Engine the controller interface image processing MUSIC Mirror Unit for Skew and Interval Correction input output interfaces with the optional units and the operation panel MUSIC is also called Automatic Line Position Adjustment Controller This controls the interface between the OPU and EGB ADF Scanner unit and applications The controller co
126. tion Panel Rear cover Rear Cover Left cover Left Cover 9168r587a Disconnect the fusing connector A Duplex timing belt B Left bracket C x 4 g168r633 7 Duplex motor D amp x 2 EY x 1 G165 G166 G167 G181 G183 G184 3 58 SM 3 11 12 SPEAKER G183 G184 ONLY 1 Rear cover re Rear Cover 2 Controller box cover re Controller Board 3 Speaker A x 2 EB x 1 SM 3 59 Electrical Components G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Electrical Components 3 11 13 EEPROM Replacement and Reinstallation procedures for the EEPROM are included in the EGB Engine Board replacement procedure Refer to EGB Engine Board for details When replacing an old EEPROM with a new EEPROM EEPROM setting is required Follow the EEPROM setting procedure described below Printer Model d Important Do the following steps 1 to 11 with the front cover of the machine open After completing these steps turn off the machine 1 Open the front cover and turn on the machine The machine may issue an error code because the cover is open but continue this procedure Printer Gonfieuration Paper Input Maintenance System Network 1 Network 2 Network 3 SP Mode 1 SP Mode 2 Registration Tray 1 Tray 2 Horizontal EI Horizontal Destination Vertical i EI Vertical LSU Adjustment Bypass Tray i Duplex Tray C
127. toner amount control if conditions other than described above occur 2 Recovery from Sleep Mode Toner amount control and MUSIC start automatically when the machine comes back from energy saver mode if one of the following conditions occurs 1 New AIO detection 2 New ITB Image Transfer Belt unit detection after transfer unit life counter is reset with SP mode 3 Environment temperature and humidity change detection MUSIC starts automatically there is toner amount control when the machine comes back from energy saver mode if the following condition occurs G165 G166 G167 G181 G183 G184 6 14 SM SM Process Control 1 The previous MUSIC was done if there was a high temperature inside the machine Immediately after the front or top cover is closed No adjustment is done when the front or top cover is closed if one of the following conditions occurs 1 After paper jam detection and New AIO detection 2 New ITB unit detection after transfer unit life counter is reset with SP mode 3 No environment change Toner amount control and MUSIC start automatically when the front or top cover is closed if conditions other than described above occur Ready status Toner amount control and MUSIC start automatically when the machine stays in the ready condition and the environment has changed Before a job MUSIC starts automatically before a job if the previous MUSIC was done when there was a high temperatur
128. tor Incorrect power supply input at the main power socket Defective fusing lamp 1 Check the voltage of the wall outlet 2 Replace the fusing unit 3 Replace the fusing lamp a Imprtant Execute Fuser SC Reset with SOM printer models or Engine Maintenance Menu MF model to recover the machine after completing the recovery procedure Otherwise the machine continues to issue this SC code and cannot be operated G165 G166 G167 G181 G183 G184 4 12 SM Service Call Conditions High Temperature Detection Error This SC is issued if one of following conditions occurs The thermistor center detects 255 C or thermistor end detects 245 C The thermistor center detects a 3 C increment or more for five seconds at 220 C or more or the thermistor end detects a 4 C increment or more for five seconds at 210 C or more Defective I O control EGB Defective EGB 1 Replace the EGB r important Execute Fuser SC Reset with SOM printer models or Engine Maintenance Menu MF model to recover the machine after completing the recovery procedure Otherwise the machine continues to issue this SC code and cannot be operated og GE 50 og F y The fusing lamp is fully powered for a certain time while the fusing unit stays in the stand by mode and is not rotating Deformed thermistor Thermistor not in the correct position Defective fusing lamp 1 Replace the fusing unit 2 Replace the fusing lamp
129. troller or PCL controller board re Controller Board 3 EGB A x 6 all Es RICOH EA MT apod a i TY SE i F y L Ze TO i Ji Te E e d D L T ul g165r615 4 EEPROM B When installing the new EGB 1 Remove the EEPROM from the old EGB G165 G166 G167 G181 G183 G184 3 46 SM Electrical Components 91651615 g165r616 2 Install it on the new EGB with the mark A pointing to the left side of the board after you replace the EGB 3 Replace the EEPROM if the EEPROM on the old EGB is defective ACAUTION Keep the EEPROM away from objects that can cause static electricity Static electricity can damage EEPROM data Make sure that the EEPROM is correctly installed on the EGB SM 3 47 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Electrical Components MF Model 1 Rear cover re Rear Cover 2 Controller box cover Controller Board g165r612 3 Controller bracket A 4 x 3 ground cable x 1 all Es flat cable x 1 y g165r617 G165 G166 G167 G181 G183 G184 3 48 91651613 SM Electrical Components 4 EGB B 4 x 6 all Es g165r615a 5 EEPROM C When installing the new EGB 1 Remove the EEPROM from the old EGB g165r615 g165r616 2 Install it on the new EGB with the mark A pointing to the left side of the board after you replace the EGB 3 Replace the EEPROM i
130. ving the ITB cleaning unit put it on a sheet of paper 1 Image transfer belt unit Image Transfer Belt Unit Left handle A hook bushing x 1 Right handle B hook bushing x 1 91681572 4 ITB cleaning unit C x 2 SM 3 19 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Image Transfer 3 6 3 AGITATOR MOTOR 1 Right cover re Right Cover g168r541 g168r542 3 Agitator motor assembly B x 1 EY x 1 4 Agitator motor C x 2 G165 G166 G167 G181 G183 G184 3 20 SM Image Transfer 3 6 4 ITB IMAGE TRANSFER BELT CONTACT MOTOR 1 Agitator motor Agitator Motor g168r544 2 Release the wire A 3 ITB contact motor assembly B x 1 EY x 1 4 ITB contact motor C 7 x 2 SM 3 21 G165 G166 G167 G181 G183 G184 bc c O Ou Q S Q O a sj c Ou Dec o Lo lt Image Transfer 3 6 5 ITB IMAGE TRANSFER BELT CONTACT SENSOR 1 Right cover Ise Right Cover 2 High voltage power supply board High Voltage Power Supply Board g168r546 g168r547 3 ITB contact sensor assembly A x 1 EB x 1 4 ITB contact sensor B hooks G165 G166 G167 G181 G183 G184 3 22 SM Image Transfer 3 6 6 TM TONER MARK SENSOR BASE Open the top cover Remove all AIO cartridges we AIO Cartridge Slide the ITB unit to the front side or remove it Rear cover m Right Cove

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