JUL–SEP 2015 - GM Repair Insights
Contents
1. a fa pa E y s aa m 2o0 Insigh INDEPENDENT BODY SHOPS Collision Repair Education Foundation GM Dealers Donations Satisfy Material Needs of Training Programs Safety System Repair Basics Part 5 of 5 Impact Sensor Replacement Guidelines at gmrepairinsights com GM Repairlinsights Online More Genuine GM Parts mgm resources and links o Download this issue and past issues of GM Repairlnsights magazine at www gmrepairinsights com GM Repairinsights Headquarters 2604 N E Industrial Dr 230 N Kansas City MO 64117 Email dealersupport proactgroup com We Support Voluntary Certification National Institute for AUTOMOTIVE SERVICE EXCELLENCE www ase com Compliments of your GM dealer We invite your input and suggestions Please address letters to the editor to the above address Letters submitted imply the right to edit and publish Every effort is made to ensure the accuracy of the information in the offers contained in this magazine However printing and typographical errors may occur These are not intentional and are not the responsibility of GM any dealer or the companies or individuals who create produce and distribute this magazine Offers and pricing may change at any time without prior notification The descriptions and specifications in this publication were in effect at the time of approval for printing General Motors reserves the right to change specifications without2. Yukon Yukon XL Yukon Denall Yukon Denall XL Cadillac Escalade ESV amp EXT Right Greaseable w Link 2002 2006 Chevrolet Avalanche FRONT SIDE DOOR HINGE 19260060 1999 2007 Left 2000 2006 2 Greaseable w Link 2002 2006 Chevrolet Silverado GMC Sierra Chevrolet Suburban Tahoe GMC Yukon Yukon XL Yukon Denali Yukon Denali XL Cadillac Escalade ESV amp EXT Chevrolet Avalanche Chevrolet Silverado GMC Sierra 1999 2007 19325763 or 2000 2006 2 FRONT SIDE DOOR HINGE Chevrolet Suburban Tahoe GMC Yukon Yukon XL Yukon Denali Yukon Denali XL Cadillac Escalade ESV amp EXT 19299327 Greaseable 2002 2006 Chevrolet Avalanche 4 Jul Sep 2015 Repairlnsights For a complete list of avaialble GM OE Hinge Pin Kits goto Wwww gmrepairinsights com g oe mm met m a a ht em m wh h gm we EJ 5 P g GF e a i iiU we G Ge Fee EG a A i Ww vdi a It returns for 2016 offering more choices for personalization to complement its world class levels of performance including an all new C7 R Edition The CZR Edition pays tribute to the Corvette Racing C7 R racecars It s offered in Corvette Racing s signature yellow livery or black with coordinated exterior and interior accents Only 500 will be built all with the Z07 Performance Package with carbon ceramic brakes and a specially serialized vehicle identification number Additionally three all new color themed design packages Twilight
3. can cause improper operation of the SIR system Do not try to determine whether the impact sensor is undamaged Instead replace the impact sensor Also if you follow a diagnostic trouble code DTC procedure and a malfunctioning impact sensor is indicated replace the impact sensor The impact sensor replacement policy requires replacing sensors in the area of the accident damage The area of accident damage is defined as the portion of the vehicle which is crushed bent or damaged due to a collision An example of this would be a moderate collision where the front of the vehicle strikes an object If the vehicle has an impact sensor mounted forward of the radiator it must be replaced e Replace the impact sensor whether or not the air SIR Disabling and Enabling bags have deployed SIR component location affects how a vehicle should e Replace the impact sensor even if it appears to be be serviced There are parts of the SIR system installed in undamaged various locations around a vehicle To find the location of the e Verity the correct replacement part number Do not SIR components refer to GM Service Information available substitute a component from a different vehicle for purchase at http www acdelcotechconnect com e Use only original GM replacement parts available shop program psc program gm service information from your authorized GM dealer Do not use The following information covers the proper procedures Salvaged parts for repa
4. notice and without obligation Published letters do not necessarily reflect the opinions of General Motors or General Motors Parts General Motors Detroit MI 48202 2015 General Motors All rights reserved Es Jul Sep 2015 Repairlnsights 3 Fresh Slate of Topics Introduced For GM Technical Training Clinic Program GM Traning Clinic Instructor Jerry Mungle Makes Learning Fun 4 GM OE Hinge Pin Kits Save Shops Time and Money 5 2016 Corvette ZO6 Most Capable Corvette Ever 6 Generosity of Parts Donors Eliminates Need for Dumpster Diving 8 Safety System Repair Basics Part 5 of 5 Impact Sensor Replacement Guidelines 9 2015 Chevrolet Corvette Repair Procedure Front Side Door Upper Hinge Lower Hinge Replacement 11 Genuine GM Rewards Arkansas Collision Shop Owner Indulges His Passion with GM Rewards GM Fresh Slate of Topics Introduced For GM Technical Training Clinic Program GM Customer Care amp Aftersales GM CCA is expanding its commitment to Independent Shop technical education in 2015 GM is adding eight brand new collision repair topics to its course offerings in the GM Technical Training Clinic program The clinics are hosted by GM Parts dealers Dealers offer the FREE training to their local independent shops The new clinics focus on special areas of knowledge needed to correctly repair damaged GM vehicles The emphasis reflects the growing technical sophistication of modern vehic
5. problem by focusing on GM specific information that can guide techs in the nuances of repairing GM vehicles And while there s a general script for each subject area instructors bring their own style to the mix Mungle who has taught GM repair for 15 years is no exception Training Should Be Fun really try to make it enjoyable and relevant to what techs are working on and seeing in the course of their GM vehicle work he Says lve changed my approach over the years to where it s a more relaxed and less formal environment like group discussions qguestion and answer formats and taking the approach of let s work through this stuff together For more photos and to read the rest of the story on GM Clinics Instructor Jerry Mungle go to gmrepairinsights com Jul Sep 2015 Repairlnsights EJ GM OE Parts Update cont d GM OE Hinge Pin Kits Save Shops Time and Money When vehicle doors start to sag or become difficult to close the traditional fix was complete hinge replacement GM offers an economical alternative with its OE Hinge Pin Kits The kits are available for most GM vehicles made between 1996 and 2015 Body Shops that deal with door hinge replacements can See significant cost and time Savings on every vehicle GM Customer Care Aftersales GM CCA provides a growing list of OE Hinge Pin Kits to replace worn or damaged door hinges that are common with older vehicles particularly those that ar
6. Blue Spice Red and Jet Black Suede offer custom tailored appearances that elevate the Z06 s presence on the street or track while features such as an available front parking camera and power cinching latch for the coupe s hatchback or convertible s trunk enhance convenience and add an extra measure protection Additional cooling elements include larger front fender vents and unique air blades over the inlets on the rear fenders of Coupe models which force about 50 percent more air into GENUINE PARTS the cooling ducts for the transmission and differential coolers than those on the Stingray Convertible models feature under body inlets To cope with the additional airflow Z06 Coupe and Convertible also have larger rear fascia openings than the Stingray Standard front and rear brake cooling ducts including Z06 signature rear ducts integrated in front of the rear fender openings are also part of the functional design changes over Stingray models Ten exterior colors are offered Laguna Blue Tintcoat Daytona Sunrise Orange Metallic Corvette Racing Yellow Tintcoat Arctic White Blade Silver Metallic Black Shark Gray Metallic Long Beach Red Metallic Tintcoat Torch Red and Night Race Blue Metallic Track proven structure and technologies The Corvette Z06 leverages the technologies introduced on the Corvette Stingray including the strategic use of lightweight materials and advanced driver technologies with uni
7. air professionals The Foundation will be sponsoring a career fair in Chicago in conjunction with an upcoming NASCAR Sprint Cup Series event The career fair is expected to draw some 200 300 students military veterans and numerous businesses from insurance to collision repair The idea is to connect students with potential employers in a business casual atmosphere said Brandon Eckenrode We see great mutual benefit from this type of event Over the past three years one lowa GM dealer has donated over 100 000 in parts to school programs through the Collision Repair Education Foundation The hope is to duplicate this type of donation with dealerships nationwide lowa s Prosser School of Technology teacher Mike Thacker Said We re so thankful for the generous donation of bumpers and headlights to our students We strive to keep current and up to date with our students and the industry It s vital that we allow students to work on recent model Step 1 Contact the Collision Repair Education Foundation at info ed foundation org or call 847 463 5244 and provide the following information e Dealership physical address e List of available parts and quantities e Your preference for a local collision instructor to pick up the parts at your location or to ship the parts to a collision repair school program Step 2 The Collision Repair Education Foundation will match up your dealership with a collision school program in need S
8. e used in company fleets or service vehicles that see heavy use Original door hinges are made to exceed 200 000 cycles open close operations The average consumer vehicle will last a long long time before requiring a door hinge replacement But commercial vehicles like delivery vans and service vehicles can exceed that average much sooner Wind noise sagging doors and hard to open close doors are signs that a door hinge is worn and should be replaced Bob Gollehur product specialist for GM product lines said Our OE pin kits are made of top quality stainless steel to provide sustained wear and rust resistance and include an ok ee EEF w Cae Ca ee Port 19260663 integrally machined or threaded grease fitting The grease fitting spans the work area of the pin to provide grease to the bushing ride surface for superior wear and longer life Our pins have grooves knurls that lock new pins in place to prevent rotation in the base of the hinge Binding knurls take up worn areas to provide a tight fit The OE Hinge Pin Kits include pins and bushings made from the same high quality materials as the original hinge and made to original GM engineering standards The kits also include the hardware required to bolt them onto existing welded hinge assemblies Shops can install the kits in a fraction of the time it would take to do a full hinge replacement saving both time and money Gollehur added Customer demand and
9. em Check Vehicle in the GM Service Information Disabling Procedure Negative Battery Cable 1 Turn the steering wheel so that the vehicle s wheels are pointing straight ahead 2 Place the ignition in the OFF position 3 Disconnect the negative battery cable from the battery Enabling Procedure Negative Battery Cable 1 Place the ignition in the OFF position 2 Connect the negative battery cable to the battery 3 Turn the ignition switch to the ON position The AIR BAG indicator will illuminate or flash then turn OFF 4 Perform the Diagnostic System Check Vehicle if the AIR BAG warning indicator does not operate as described Refer to Diagnostic System Check Vehicle in the GM Service Information E a S m i e DOSS S a Me ie ter i Jul Sep 2015 Repairinsights 9 The Technical Side cont d 2015 Chevrolet Corvette Repair Procedure Even though the Chevrolet Corvette is a new vehicle service and repair resources are just a click away at www gmtechinfo com Electronic Service Information Technicians and shop owners can log onto the site to gain access to subscription services for service procedures and repair manuals A complete Service Manual is accessible 24 7 through a subscription to the site Free collision repair procedures are available at www genuinegmparts com Front Side Door Upper Hinge and Lower Hinge Replacement Preliminary Procedure Mark the l
10. ir Education Foundation in 1991 to cultivate future collision repair professionals In its first years of existence the Foundation provided 300 000 in support to high school and college collision repair programs By 2015 giving had surpassed the 35 million mark and continues to grow through the generosity of the entire collision repair industry It is important to note that nearly 100 percent of materials and funds raised go directly to the schools Brandon Eckenrode director of development for the Collision Repair Education Foundation said We run a tight ship a Se 7 with just four full time employees at i _ the Foundation As a result 94 cents out of every dollar raised supports the very Cause we are trying to help That support includes student scholarships tool grants and equipment Ihe most sought after items are current model vehicle parts bumpers fender hoods door skins etc This allows students to practice proper collision repair techniques Donated parts enhance Madison College repair training experience 6 Jul Sep 2015 Repairlnsights a hg E A on parts they will encounter in the real world But it doesnt stop there Each fall the Foundation awards an Ultimate Collision Education Makeover School Grant The winning program gets 50 000 to fulfill its collision equipment needs The Collision Repair Education Foundation also works to match donors with schools in need and students with rep
11. irs to the SIR system for disabling enabling the SIR system Condition Action If the vehicle was involved in an accident with an air bag Disconnect the negative battery cable s Refer to Repairs deployment and Inspections Required After a Collision When performing SIR diagnostics Follow the yeas SIR service manual diagnostic procedure s When moving removing or replacing an SIR component or a component attached to an SIR component Anytime you Disconnect the negative battery cable s remove fasteners If the vehicle is suspected of having shorted electrical wires Disconnect the negative battery cable s When performing electrical diagnosis on components other Remove the SIR Airbag fuse s when indicated by the than the SIR system diagnostic procedure to disable the SIR system DTC s may be lost when the negative battery cable is disconnected SIR Service Precautions Warning When performing service on or near the SIR components or the SIR wiring the SIR system must be disabled Failure to observe the correct procedure could cause deployment of the SIR components Serious injury can occur Failure to observe the correct procedure could also result in unnecessary SIR system repairs The Inflatable Restraint Sensing and Diagnostic Module SDM maintains a reserved energy supply The reserved energy supply provides deployment power for the air bags if the Inflatable Restraint Sensing and Diagnostic Module loses batte
12. le structures and systems Vehicles are becoming more complex says Dale Tripp man ager engineering training quality and brand protection With the advent of collision avoidance technology that incorporates radar and cameras the outer portion of GM vehicles is becoming more hardware laden It s more important than ever for collision repair techs to understand these technologies and their implications on body damage repair procedures To read the rest of the story on GM Technical Training Clinics go to gmrepairinsights com gmrepairinsights com INSIGHTS cou GM Clinic Instructor Jerry Mungle Strives to Illuminate Specifics of GM Vehicle Repair Just as blind spots put drivers at risk they exist in the vehicle repair world too and spell potential trouble for repair technicians Sometimes you don t know what you don t know says Jerry Mungle an instructor in the GM Technical Training Clinic program Mungle is guided by a keen understanding of the need to con front the problem In teaching GM dealer sponsored clinics for mechanical service and body repair techs Mungle tries to highlight specialized facets of GM vehicle repairs ie It s getting harder to say that one size fits all anymore across different vehi cle makes and even within the GM family of vehicles he says Two GM vehicles side by side can be completely different in their structure and design The clinics address that
13. ocation of the hinge with a grease pencil before removing the bolts Front Side Door Upper Hinge to Body Bolt Qty 2 Caution I Procedure 1 Before removing the door apply a double layer of masking tape around the perimeter of the painted surfaces 2 Support the door before removing the hinge bolts Tighten 35Y 261b ft 2 Front Side Door Upper Hinge to Door Bolt Qty 2 Tighten 35 Y 26 Ib ft 3 Front Side Door Upper Hinge 4 Front Side Door Lower Hinge to Body Bolt Qty 2 Tighten 35 Y 26 b ft 5 Front Side Door Lower Hinge to Door Bolt Qty 2 Tighten 35 Y 26 b ft 6 Front Side Door Lower Hinge Procedure If the door striker needs adjusting refer to Front Side Door Lock Striker Adjustment Note Points Hardworking Arkansas Body shop Owner for Pars Indulges His Passion With GM Rewards Purchase For years Bob Morey has used Genuine GM Parts to ensure regular in a group that plays weekly at courses in nearby he repairs vehicles professionally but now Genuine GM Parts Bella Vista AR They all like to show off the latest gear and are even helping him on the golf course now it s Morey s turn to show off his new Titleist 915 driver Morey owns Bob Morey s Auto Body Inc in Bentonville I ve had Titleist drivers before and this is their latest and AR and recently cashed in 500 Genuine GM Rewards points greatest So far it s a great club collected for buying qualifying Genuine GM Parts More
14. our commitment to value inspired the development of the GM OE Hinge Kits It used to be a lengthy process of cutting off the old hinge drilling new alignment holes and bolting on an entirely new assembly With the GM OE Hinge Pin Kit the shop technician can complete the repair within an hour The chart below shows some of the most popular hinge pin kits available Easy fix for hard to open and sagging doors install a GM OE Hinge Pin Kit Part L R Side Indicator 19260061 2007 2014 FRONT amp REAR SIDE DOOR Either Side 2007 2012 1 HINGES UPPER amp LOWER Greaseable FRONT amp REAR SIDE DOOR A oo 1 HINGES Lower Hinge Only CHECK PIN amp ROLLER Greaseable 13260663 SIDE CARGO DOOR Greaseable Either Side 19301966 1996 2016 1 REAR CARGO DOOR Greaseable Either Side 2002 2009 p 2 Years Pin Kit Description 19260056 FRONT SIDE DOOR HINGE Either Side 2004 2007 2005 2007 Fits Make Model New Style Chevrolet Silverado Suburban Tahoe GMC Yukon Yukon XL Yukon Denali Yukon Denali XL Chevrolet Avalanche Cadillac Escalade ESV amp EXT New Style Chevrolet Silverado Suburban Tahoe GMC Yukon Yukon XL Yukon Denali Yukon Denali XL Chevrolet Avalanche Cadillac Escalade ESV amp EXT Chevrolet Express GMC Savana Chevrolet Trailblazer GMC Envo Buick Rainier Saab 9 7X Chevrolet Silverado amp GMC Sierra 1999 2007 13260058 gt q99 2006 2 FRONT SIDE DOORAINGE Chevrolet Suburban Tahoe GMC
15. que features and calibrations tailored for its capabilities For more photos and to read the rest of the 2016 Chevrolet Corvette ZO6 story go to www gsmrepairinsights com Jul Sep 2015 Repairlnsights 5 GMOE e cont d alas p lt Generosity of Parts Donors Eliminates Need for Dumpster Diving pem Collision Repair Education maseu A 7 Foundation Connects _ 1S belie z Students Teachers with Co 6 al gee the Industry According to a recent Collision Repair Education Foundation study the average collision repair technician is 39 years old That same study revealed that 48 of today s repair workforce is between 36 and 55 Demand for skilled technicians is at an all time high At the Same time educational funding is on the decline while classrooms are in desperate need of monetary support practice parts and tools There are approximately 60 000 students enrolled in one of the 1 100 plus collision repair training schools across the country Students often practice on decades old vehicles and parts instructor or student vehicles and do so with outdated tools and equipment Some instructors are even forced to dumpster dive at local dealerships and repair facilities just to obtain collision scrap materials for their classes The Collision Repair Education Foundation was formed Washburn Tech students in Kansas benefit from part donations to the Collision Repa
16. ry power during a collision Deployment power is available for as much as 2 minutes after disconnecting the vehicle power 8 Jul Sep 2015 Repairlnsights Disabling Procedure Air Bag Fuse 1 Turn the steering wheel so that the vehicle s wheels are pointing straight ahead 2 Place the ignition in the OFF position Warning The SDM may have more than one fused power input To ensure there is no Unwanted SIR deployment personal injury or unnecessary SIR system repairs remove all fuses supplying power to the SDM With all SDM fuses removed and the ignition switch in the ON position the AIR BAG warning indicator illuminates This is normal operation and does not indicate an SIR system malfunction 3 Locate and remove the fuse s supplying power to the Inflatable Restraint Sensing and Diagnostic Module Refer to SIR Schematics or Electrical Center Identification Views in the GM Service Information Enabling Procedure Air Bag Fuse 1 Place the ignition in the OFF position 2 Install the fuse s supplying power to the Inflatable Restraint Sensing and Diagnostic Module Refer to S R Schematics or Electrical Center Identification Views in the GM Service Information aM GENUINE PARTS 3 Turn the ignition switch to the ON position The AIR BAG indicator will illuminate or flash then turn OFF 4 Perform the Diagnostic System Check Vehicle if the AIR BAG warning indicator does not operate as described Refer to Diagnostic Syst
17. tep 3 If your dealership is not able to ship the parts to the school the collision instructor will arrange a time to pick up the parts from your dealership Seine i a i a fet GENUINE PARTS parts and cars in order to stay current in the collision repair industry and be an asset to any company they may work for in the future Donated parts assist our students in this goal For more information about donations or getting involved with the Collision Repair Education Foundation please contact Brandon Eckenrode at Brandon eckenrode ed foundation org or call 847 463 5244 Prosser School of Technology students thankful for a charitable donation of practice bumpers received courtesy of their local Chevrolet dealer Step 4 Complete a one page in kind donation form so the Collision Repair Education Foundation can record your donation and provide you with a tax receipt as Step 5 The Collision Repair Education Foundation will work together with the school s collision instructor to get photos of the donated parts with the students to follow up and recognize your dealership s generosity to the collision industry COLLISION REPAIR EDUCATION FOUNDATION ee ee ee Jul Sep 2015 Repairinsights Safety System Repair Basics Fart 5 of 5 Impact Sensor Replacement Guidelines Impact sensor damage which is not visible such as slight bending of the mounting bracket or cuts in the wire insulation
18. ven when their insurer will only pay for aftermarket parts Morey isn t sure what he ll purchase next with his Genuine GM Rewards points Something for his wife and business partner Amber perhaps Maybe something for the business Then again there s always golf I saw that you can get a golf cart for 7 000 points he says That s a lot of Genuine GM Parts But after hearing his enthusiasm l m certain he ll have those points in no time Rewards GENUINE Jul Sep 2015 Repairlnsights 11 oM CENUINE PARTS CLIP AND PLACE BY YOUR TELEPHONE OR COMPUTER Give us a call for Genuine GM Parts and associated collision repair parts All at one convenient location p E p a E t mn o mAg A p
19. y has been enrolled in Genuine GM Rewards for Morey said was looking through the golf equipment a couple of years He started thinking about cashing in section of the program merchandise catalog and there it when he noticed his account balance was around 1 000 was the exact club had been thinking about buying he points When he learned points could be redeemed for golf says It was great timing was able to get it for nothing equipment he made a beeline for the online rewards catalog out of pocket My rep at our GM dealer told me how easy it was to shop Morey s new driver is helping him improve his distance with the Genuine GM Rewards program Morey says He and accuracy off the tee A 15 handicapper he s a knew wanted that driver too and he suggested check it 10 Jul Sep 2015 Repairlnsights ine BuUSINeGSS OT Kepailrs out It took me about five minutes to complete the purchase and had the club a few days later With a 500 point balance remaining in his account Morey plans to let the points accumulate That wont be a problem because a third of his business is GM vehicles and every chance he gets he chooses Genuine GM Parts really prefer to put factory parts on because they re consistently higher quality and they fit the first time he says My first option is always to see if OE will match the aftermarket price It s a great feeling when you can tell a customer they Il get OE parts e
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